Best Western Premier The Central Hotel & Conference Center

Fantastic all around! Beautiful, spotless, outstanding staff

Came for a short stay for the Association of AHL Booster Clubs Convention. Check in was quick and easy. Rooms were clean and comfortable.

Stayed here while attending the Corvette's @ Carlisle car show and was very happy with the entire experience. The hotel parking lot was spacious, room with two queens was plenty large enough with good in-room coffee, a mini-fridge and microwave. Even the TV remote was above average. We appreciated daily maid-service, which is less common these days. We also enjoyed the free freshly brewed coffee in the lobby. We did not use the indoor pool but we checked it out and wish we had brought suits. It is very nice with plenty of seats and nice towels supplied. The attached restaurant, an Irish Pub, was excellent. We took advantage of a great weekday breakfast deal for only $7.00! The price was considerably less expensive than the hotels in Carlisle since the event hotels closer to it were almost fully booked. (This one was only a 30 minute commute to the show.) The only negative IMO is they allow dogs. While out of the hotel staff control, there was a loud dog that barked only a few times but it was just after I had fallen asleep! We will definitely stay here again and recommend it for you as well!

Had great experience here with my family of four for four nights. Front desk and room service was really good and accommodating. The only negative was some loud music being played from speakers by the pool (we had a pool-facing room). So be mindful of that should you elect to have a pool-facing room. Quiet time starts at 10pm. The food at O'Reily's was decent. However the service there was hit or miss. One day we went for breakfast and waited 10 mins just to be greeted, and the place was not busy. Once we sat down there was another long wait. Our server didn't come within 10 minutes so we ended up leaving and going to eat elsewhere. The hotel itself is centrally located, 20-25 mins from Hershey park and 35-60 mins from Dutch wonderland, turkey hill experience and sight and sound.

We were here for a family reunion. Jessica Dickey was easy to communicate with, the rooms were clean and minor issues (the bill was charged to the wrong card) were resolved quickly. We'll stay here again!

The most beautiful hotel. We made this booking last minute as our booked hotel cancelled us with no warning. We arrived there to say no room. My husband found the best western a few miles down the road. We arrived to get our room swiftly. The children quickly went to the hotel pool which was lovely . Big and indoors. The rooms were lovely , spacious and not noisy at all… great value for what we paid . Would have loved to stay longer. Staff on the desk were polite and friendly .

We arrived at the hotel after a long day of driving. Sarah, our server at O'Reilly's Pub, did a great job handling our order! The food was very good.

It was a very nice hotel. Not like best western from years ago. Rooms were very nice and clean. Lobby was very nice and staff was very friendly and helpful

Found a gem of a place for our family of 4 (2 young children, 2 adults). Stayed here for our visit to Hershey park and will definitely be back. Restaurant was amazing food at a great price. Best wings we've ever had. Very fresh food and great for adults and kids. Staff incredibly friendly. Hotel staff amazing, great pool and rooms very clean. Front desk helped us with a first aid situation for one of our kids and they went above and beyond for us. Room clean, bed comfy and noise levels were fine. Pool hours were perfect. We even got a late swim after a park day. We will for sure be back for our next Hershey trip. Cannot say enough about how great our stay was.

Well kept hotel. We traveled with our dog and they were very accommodating. Pleasant staff (shout out to Victoria at O'Relley's). Nice rooms and pool were well taken care of. About a twenty minute trip to Hershey.

Needed a quick overnight spot while visiting the Hershey area for a concert. I was very impressed by the cleanliness of the property and hotel. The staff was friendly and the check in process was quick and easy. Will be back when in the area again.

Hotel was friendly and accommodating. The premises were clean, and had a lovely entry. The price was in line with the area, and our group was given a discount. It was close to the airport and within driving distance of many attractions.

Beautiful and peaceful! Clean and cozy!

My daughter and I have been visiting this whole several nights a year over the past 10 years or so. It is our go to spot when we go to Hersheypark. It is a short drive to the park from the hotel that gives us time to plan our day and/or unwind after a day in the park. The rooms in the Central were remodeled a few years ago and look fantastic, very updated, clean and well laid out. My daughter and I choose a poolside room option where your back door opens on the wonderful indoor pool. The staff is wonderful, polite and helpful. They text you ahead of your stay and respond to messages if you have any concerns. If you are traveling to Harrisburg or making a trip to Hershey. I strongly recommend this hotel.

In recent years, Best Western has proven to be a fantastic value. This one was well above the standard for a property of this class. The entire facility is immaculate, and the staff went above and beyond. Before arriving in Harrisburg, I could sense this would be a great experience. One week before checking in, they sent me a text message to see if I had any special requests and to confirm my stay. I responded with a request for a top floor room, which they accommodated. Then, on the day of arrival, I received another text to confirm my stay. This hotel is situated in the middle of Harrisburg, close to a few restaurants, gas stations, and a grocery store. It is roughly 15 minutes from the airport, and Hershey Park is a short drive away. A free shuttle is provided, but they do not always have a driver available. If you wish to use the shuttle, the staff are willing to reserve a ride several days in advance and recommend calling ahead. Check-in was extremely efficient. The front desk was friendly and had me to my room in less than two minutes. All employees I encountered (both at the front desk and the onsite bar) were efficient and welcoming. Since I stayed here on my own, I reserved a standard king room. It was large and well-equipped. The hotel was recently renovated and felt brand new. The bed was also one of the most comfortable I've ever slept on in my hundreds of hotel stays. Cleanliness was the greatest strength of this hotel. My room was immaculate and had no dirt or stains anywhere. The lobby and public areas were also immaculate, even after many guests congregated in them on the night we stayed. If you stay here, note that they don't offer free breakfast, but you can order at the onsite restaurant. They also have a large indoor pool, fitness center, and game room. Although the rates are slightly higher than other mid-range hotels, I strongly recommend staying here. On the night I stayed, it was cheaper than many other options nearby. It is impeccably clean, the employees go above and beyond, and you will have a comfortable stay.

We have stayed at this hotel twice and both time were wonderful. Great staff. Good food and service in the restaurant. They describe the food as "Pub" food. We think it is several notches about that. Clean, comfortable rooms with all you need. I traveled for a living and there are very few Hotels that are as nice as this for the money.

Claude & Yul took care of my husband & me regarding getting us settled & the possibility of needing clothing for our son's wedding the next day. We were delayed 18 times & then cancelled, got there a day & a half later, and Claude & Yul were basically at our beck & call! We will never forget their kindness, generosity, and professionalism! The room was spotless, the bar/restaurant was delicious, and everything was perfect! Knowing that BW has employees like this will have us recommending them to all of our friends & family! Simply outstanding! Can't thank Claude & Yul enough! David & Denise Carter of Victoria, TX

Airport shuttle service was fantastic. We had arranged for a 4:00 AM shuttle to airport to catch 6:00 AM flight. Around midnight I received text that flight was delayed for over 3 hours. I called front desk and they rearranged the shuttle for 7:00 AM. Not many hotels would do that. The front desk people were so understanding and accommodating. The 2 drivers that took us to airport and picked us up 2 weeks later were wonderful. They were polite, and so very helpful. And there driving didn't scare me (I make note of that because in my traveling past I have encountered some shuttle drivers that did). We will definitely stay there on our next trip. I probably should add that the rooms were really nice and comfortable. Again I highly recommend this hotel.

I travel for business and when I have to be in the Harrisburg PA area I always stay at the Central Hotel by Best Western. Great location with easy access, lots of parking and easy access to main roads/highways. The hotel is large with a gorgeous lobby, a consistently welcome staff, clean rooms and nice amenities like a really great pool complex. I particulary like having a restaurant in a hotel which saves me from looking for somewhere locally to grab a meal. he Central has a friendly Irish pub with great service and food. A family member of mine had to travel to Harrisburg recently and had no idea where to stay, I sent her to the Central! She loved it and siad she was surpised ab out how nice it is! Highly recommend, you will be pleased!

We stayed here after our original vacation plans didn't work out, and what a gem! Hotel has family suites and a large pool, which is perfect once your kids are teens and a room with just "two queen beds" no longer suffices. We got a 2 room suite with a large(r) fridge and microwave, and had one king and two queen beds which was perfect for us! Pool was nice, onsite restaurant excellent, and building was quiet at night. They are doing work replacing the elevators, so there was a bit of a wait for an elevator but really not a problem (there are more than just the "main" elevators to choose from). Beds were comfy, room was clean! Best Western has done a great job revitalizing and maintaining this "older" hotel, would definitely stay here again!

Our stay was amazing from check to check out. The most friendly front desk staff made for a great first impression. We got to our poolside access room and everything was impeccable. Cleanliness was a 10/10. The pool was a hit with the kids and the pool attendant checked in on us 3x and asked if we needed anything while she kept the pool area spotless. The restaurant staff was also accommodatingand friendly and the food was delicious. We also had a great bartender. Breakfast was amazing. We didn't want to check out because of how much e loved our stayed. If ever back in the area this will definitely be our only option. Thank you all for a wonderful stay.

The Central Hotel was beautiful inside and out! Yul at the front desk was so friendly and helped with any questions we had. The rooms were clean and comfortable. I DEFINITELY recommend!

My wife and I attended a conference at this hotel on May 18 and 19, 2026. We stayed two nights (Sunday, May 17 and Monday May 18) and were very impressed. The hotel is as beautiful as the pictures on its website represent. It is very clean. Our room was generous sized and well appointed. The shower worked very well with lots of water coming out of the shower head (not always the case elsewhere!) The staff were all pleasant and helpful. The property is obviously well managed. The food (breakfast, lunch and dinners) for the conference was outstanding. We throughly enjoyed our visit and will stay there again when next we are in the Harrisburg area.

My wife and I make this our regular stay over when traveling north or south from New Hampshire to Florida. Easy check in, clean, restaurant attached, pool, gym, plenty of room throughout the hotel, I can see guests who come here for a vacation, spending time at Hershey. It's a great hotel and highly recommended it.

Should be shut down. Restaurant and hotel stay was horrible.

We stay at this hotel exclusively when we are in the Harrisburg area, which is at least 7 or 8 times per year. It's clean, modern and has the best staff! Head and shoulders about the competing hotels in the area!

We had a great stay at the hotel for our convention. Every staff member was so kind and the place is clean. The bar/restaurant also has good food!!

I've stayed at a few places around Harrisburg, this was the best. Great stay! Rooms were a good size, comfortable, and very clean. Service was friendly and efficient. Nice having an actual restaurant at the hotel. Pretty lobby. Shuttle service was so convenient and the drivers were very friendly!

I have stayed at this hotel several times for conferences and have enjoyed each stay. The rooms are nice and clean. The service has always been excellent. I love that it has an attached Irish Pub, because it's so convenient particularly if the weather isn't great. Recommend!

I was greeted with respect and accomodations were as they were advertised. The amenities we're clean and workable. They also have this restaurant called O'Reilly's and they treat your order like a home cooked meal. They also offer trivia night and other little things that were exciting and made available to the guests. This is a great place to have your groups your training and anything of that nature and it seems like the booking accommodations weren't that expensive either because our group was able to offer us our food as a compliment and all of our incidentals. The atmosphere was welcoming there were other guests having other meetings and group sessions and it didn't interfere with one another everything felt inclusive I can't wait to go again.

Check in was a breeze. Yul always is friendly and efficient.

I make it a point to stay at the Best Western Conference Center in Harrisburg PA every year when travelling to Florida! This hotel exceeds my expectations in every way. The hotel desk service is always friendly and they make you feel welcome! The rooms are spacious and well appointed! The rooms are always super clean and I stay in the interior rooms of the hotel because it's quiet! The beds are so comfortable and I always get a good night's sleep after a long travel day! The location is perfect where you can walk to several places or drive to anything within minutes! OReilleys Pub which is attached to the hotel is also always excellent! I highly recommend this hotel to anyone travelling to Harrisburg, PA!

Was out with coworkers and the bar manager quickly noticed a patron that was claiming to be a famous person to gain free drink as he was insulting several other patrons… great service and very good attentiveness. Impressed to say the least.

we were driving back from a couple of weeks in Nashville back to Cape Cod....we had our dog with us and needed a mid trip stop spot that was dog friendly. we did the reservation "from the road" as we weren't sure how far we would make it on the first drive day push. we lucked into The Central Hotel Harrisburg! Yul at the front desk was very welcoming. we were able to park close to the first floor room - and everything about the room was nice. The hotel is large and has a full restaurant - so we got some desert and brought it back to the room. delish.

Hotel is very updated.. at a better than average pool layout also connected with O'reilly's pub. Very good food.also a great happy hour.clean,nice extras in bathroom,

East access to major roadways. Rooms were very nice and clean, looked to be recently updates. Very quiet hotel, staff was very friendly. Food provided during the conference was very good.

I just spent 3 great days at this Hotel. Every aspect of my time spent here was exceptional. Check in was a breeze and very helpful. My room was spacious and spotless! I had several meals catered by the hotel and they were amazing. The staff was polite, helpful, and professional! What am amazing team effort and pride in their work! I'll be there two more times this year for business and look forward to them both. Congratulations everyone on a job well done!

I have travelled my entire life and stayed in so many different boutique and chain hotels that I can't count. My partner and I stayed 25 nights in hotels and VRBO's in 2025. I rank the amenities and service at this hotel to be on the level with the Sofitel in Athens, Greece (very nice). Gleaming toilets and chrome in bathrooms, no hair on the floor; I liked the add-ons of a shower cap, shoe polish cloth and make-up remover towel. Most hotels don't give you a shower cap anymore, nor a shoe cloth. The pool? It's a “lap” pool, heated and fantastic! The Air Hockey and video games in the game room? Triple Wow and Five Stars! The restaurant food! Delicious. We WILL be back. Great job, Best Western.

Here for the outdoorsman show and concert. The room was relatively clean but the side we were on was right next to 83. It literally felt like I was sleeping on 83 itself, that's how loud the trucks and cars were. Having a restaurant on site is very nice but when we went to eat after the concert, the place was a mess and they were out of Guinness! Did I mention it's an Irish Pub? I would stay here again but would ask not to be on the side of 83.

This place is beyond amazing. The staff are absolutely pleasant to be around. The room was spotless. Bed was so comfortable I almost overslept for my conference. As a former houskeeper myself I can spot a hair a mile away, not here didn't see not one on check in.

Extremely Noisy! The highway noise was brutal in our room. I was awaken at 3:00 am by the sounds of traffic right outside our window. If I had been warned I could have asked for ear plugs or another room on opposite side. The property is exceptionally clean, spacious and tastefully decorated. The restaurant on site was a big plus after a long day of travel. The food was very good at O'Reilly's.

I do a fair amount of traveling to the Harrisburg area and BW is the best all round place based on value and amenities. This was my first stay but will not be my last. This is my new go to destination in the area. I highly recommend it.

Our weekend for the wedding could not have been more perfect. The staff and accommodations were amazing. O'Reilly's pub is fantastic. The food was incredible. Definitely should stay here if visiting the area .

Quiet and clean room. Comfy bed. Friendly desk workers. The restaurant was convenient and the waiter was great. We used the airport shuttle and the driver used very helpful and friendly.

Very impressed with the quality and value of this hotel. The restaurant was great. The food was very good and the waiter did a great job. We were also impressed by the breakfast and the gentleman that waited on us. Clean very comfortable rooms.

The room was clean and well appointed but the pool was the stand out to me. I have back issues and using a pool is a life saver for me especially after aitting in a car 6-8 hours. I even called ahead to ask temperature pool set at. I was told 82⁰; I think it was actually a little warmer. It was perfect & large enough to exercise and swim. I was the only person in the pool at 5pm when we checked in. See photos I took. Adjacent to pool there was a laundry & game arcade. I imagine convenient for a traveling family. The on-site pub was my husband's top feature. Food was very good and our server Christina was attentive and personable. I truly wish all Best Western hotels were this good I would frequent more often. It seemed the hotel welcomed several conferences during our Thursday night stay. It did not impact our stay. The one flaw was the towels. Awful...but really a small flaw. FYI no free breakfast but there is a restaurant.

You know sometimes you remember the hotels that were good to you and your family ? this is def one of them that I I will remember for life .. they gave me a free room upgrade without me even asking, free ice cream for my kid the pool was amazing and overall a friendly atmosphere. Will def come again.

Stayed at the hotel for a conference. The staff at reception were very helpful. The hotel is clean with friendly staff and very convenient to Harrisburg.

Absolutely terrible Wi-Fi, constant hum from the refrigerator, TV screen was damaged from not being cleaned properly, great shower but the shower drains slowly, nice bright shower area, nice linens, neither a complimentary breakfast nor coffee in the lobby.

The hotel was very clean and the rooms are updated . More than five star for the front desk , management and especially event planner Jessica

Stayed here for a conference. I was really surprised with how nice the rooms and overall the hotel was. The rooms where huge with a full couch and where very comfortable. Super clean and solid amenities. The other parts of the hotel, like the fitness center and pool also looked really nice and well kept. Even the lobby was pretty nice. Attached restaurant is solid bar food with decent prices. I'd definitely stay here again.

I had an excellent experience during my stay at this hotel. The staff was welcoming and attentive. The check in check out process was easy. My room was clean and comfortable. Overall they exceeded my expectations. I look forward to staying again.

Everything at the hotel was top notch, including cleanliness, customer service and food. Our group has already booked our yearly meeting there for September 2026!

The check-in was speedy and courteous . The room was extremely clean. We ate in the restaurant and the food was delicious. The wait staff was extremely friendly and helpful.

I have had the pleasure to stay in this hotel several times in the past year, most recently this past weekend. The rooms are spacious, comfortable and very clean. Every area is neat, organized and clean. The entire staff are friendly and helpful and will “go the extra mile “ if needed. O'reilly's. Tap Room has great tasting food at great prices, the nice part is that it is attached to the hotel. I have stayed at many hotels in the past year for work…..I must say that this one definitely sets the standards for the others. In addition, the amenities and their location are an asset!!!! Great shopping nearby and easy access to the Interstate.

This is a lovely facility, not at all what I was expecting from previous experience with dingy old conference hotels. You can tell that the hotel management has invested a lot of money in renovating and redesigning this entire hotel and its beautiful. The lobby is surprisingly elegant, slightly retro, and extremely inviting. My room was enormous, spotlessly clean, quiet, and very well-appointed. While I didn't use it, my room overlooked the pool, and it was sparkling clean. The meeting rooms were perfect for our conference needs, the banquet food was tasty, and the banquet staff were all top-notch. Every employee I encountered greeted me and immediately asked if they could do anything to make my stay better. From the front desk, to the AV employee helping to set up the conference, to the cleaning staff who I passed in the hallways, and the servers in the Irish pub that's attached to the hotel. This far exceeded my expectations for a hotel stay. If you are looking for a reasonably priced, clean, comfortable place to stay, you'd be hard-pressed to find a better option.

To start off front desk personnel were amazing friendly and helpful. The hotel itself was clean and updated def above the best western average. They have a nice pub style restaurant there that has a fresh responsibility priced breakfast buffet and great friendly staff.

Excellent spot for stopover in Harrisburg PA. Friendly staff and nice restaurant. Clean and nice rooms. Would recommend.

We've stayed at this hotel three times over the past 14 years, and it continues to impress! It's beautiful, spotless, and very reasonably priced. The staff is always warm and welcoming, and the location couldn't be better—just minutes from Hershey Park and other attractions. The newly redone rooms are spacious, modern, and immaculate. Highly recommend!

I stayed at this location for a work conference. The staff were so nice and helpful!! The food was amazing during the conference and at the hotel Irish pub. I would definitely stay here again!!! A special shout out to the gentlemen who drove the shuttle to and from the airport because they were both awesome!!

My daughter and I have gone to Hersheypark at least once a year for the past 10 years. This hotel is our go-to. I don't think we would stay anywhere else. Recent renovations look fantastic! The staff and management really do an excellent job taking care of things. The indoor pool is a real plus. Highly recommended this hotel for those who drive to Hersheypark.

I would recommend this hotel. The rooms were well appointed and extremely clean. Loved the lemon scented bath products too. The staff could not have beem more professional and friendly. The restaurant in the hotel was great - nice atmosphere, again friendly staff. Portions large enough to share. Would definitely stay there again when I am in the area.

I was there for a work conference. The front desk staff were so nice, helpful, and prompt. My room was one of the nicest hotel rooms I have ever stayed in—little patio, very spacious, extremely clean, and decorated nicely. I told people at the conference how nice the hotel and rooms were and they agreed!

My husband and I had a great experience at the Best Western Premier. I had a work-related conference nearby, and we decided to make a weekend out of it and stay two nights in Harrisburg. The room was clean, comfortable, and quiet. The hotel is conveniently located next to a shopping center with lots of conveniences, like a Panera and a dollar store, and within short driving distance of downtown Harrisburg. Hershey Park is not far, either. The hotel itself has a lot to offer--a large swimming pool, arcade and game room. We ended up going to the restaurant/bar on site, O'Reilly's Tap Room, for several meals as we were really happy with the service and the food. Great, affordable breakfast buffet!

This is the absolute best hotel in the Harrisburg/Hershey area! Peter the GM goes above and beyond. Jessica in sales made planning our party so easy and seamless. Matt in set-up also went above and beyond, assisting with last minute additions. The food provided by Chef TJ and Chef Lee was fantastic, as was the presentation. Our banquet server Zee was friendly and efficient and our bartender Gary was quick, friendly and made great drinks! Elke, Cayleigh and Zack in the restaurant are all top tier team members! I can't say enough about how amazing our stay and event were, my entire group raved about the rooms, the amenities, the food and the location. It is not just a beautiful hotel, it is also the team that truly cares for every guest! Thank you all for a great week, we will be back! 😉

We had a great stay for a conference. The restaurant staff were excellent, the food was affordable, the facilities were clean and modern, and the conference services were professional.

Let me say I have not been to Hershey Park for over 20 plus years. Was looking to be at the park for 2 days with my family. I google for near hotels to the park. Found The Central Best Western Premier. I booked online let me first say Jose at the front desk is very accommodating wonderful person to speak to. The hotel is excellent beautiful main entrance and lobby. The room was very comfortable the beds perfect to sleep in. The hotel has a restaurant O'Reilly's food was delicious my 9 year old son was happy they had chicken nugget for kids lol. My stay was perfect and all I can say again Jose is so attentive made me and my family so welcomed. Told him I found my place when I come back to Harrisburg Pa.

We celebrated my mother's 99th birthday at this hotel and the food we had catered was fantastic. The baked chicken and roasted beef was tender and tasty. The servers were also top notch as they made sure everyone and everything was fine. Thank you. This helped to make this celebration that much more special.

Stayed for one night with my wife and children. Friendly staff, clean and comfortable rooms, WiFi functioned very well. Only negative was that the hot water from the bath faucet was brown. Otherwise, will definitely return for another stay.

This was my second stay with my family for an annual soccer tournament. We will continue to stay here whenever we need to be in the Harrisburg/Hershey area and have recommended it to other families. The rooms are extremely clean, the amenities are well maintained, and the service is always above and beyond. If you are a light sleeper, just request a quiet room so that you aren't near the pool (see my previous review). This year we chose the breakfast rate (it was only about $20 extra total for four people). The buffet had a good variety and the quality was great (they have real scrambled eggs as opposed to powdered).

Very nice hotel. Beautiful lobby. Great front desk staff. Very good breakfast in attached restaurant. Staff in O'Reilly's were great. Very clean room, just need to soften pillows a bit. Don't look elsewhere, stay here! Priced accurately. Place looks new inside and out.

Best part was fabulous restaurant . Zach ,Cayleigh,Caleb and Anthony are just some of the pros there. Every meal and or cocktail is top notch. Thanks guys. This hotel does it all. Peter top Mgr is a down to earth leader ready to help and has the best staff on hand. Like Mike, Alicia, Claude, and Jose, running the front desk with executive manner and speed. Always ready to solve any problems or answer any questions. This is the best hotel period.

We had a great time at the hotel. We stayed a whole weekend in May. The staff was very friendly and attentive. The rooms were super clean as well. The bar was absolutely amazing and the food was great! We can't wait to go back next year for our tournament!

Beautiful hotel with a very friendly and accommodating staff. The hotel was very clean and offered everything that I needed. The elevators worked fast. The pool area was clean, and inviting. I felt safe and comfortable. The food was excellent. I have no complaints and would definitely stay again. Great location, as well.

I attend an annual conference at this hotel and I look forward to staying here. Jose and Yul at the front desk took great care of us, followed up and even though it was really busy they were friendly and fun. The guest rooms were super clean, the conference rooms were great, and the conference food for breakfast, lunch and dinners was also great.

This has been our "go to" hotel for 5 years now. The rooms are impeccable, the services superior and the staff is top-notch. Take it from someone who travels to the Harrisburg area 5 to six times per year, you will find no better. Our family members feel the same way and use this hotel exclusively.

This is a premium style BW hotel, nicely furnished and very clean and orderly. Be aware that this hotel caters to groups, so expect anything...kids, conventions, large groups gathering in the bar. It is always bustling. If you are looking for a quiet place to chill and sleep, this probably is not the place for ya. Staff is wonderful, facilities in great condition, ample parking, and the location is just off the interstate. Since it is premium BW the price is about 50$ more than a regular BW.

I can't say enough good things about our recent stay. I was with a fairly large convention (the Artisan Guitar Show) and could not be more pleased with how well the event was handled, and how personable and helpful the staff was. It seemed they were able to not only meet needs, but anticipate them. The hotel has been pleasantly updated, and was spotlessly clean. But more than that, I just felt welcomed. The show no doubt put a strain on them, but we never saw anything but cordiality. If I could give 6 stars, I would!

This is our 4th time to this Best Western Plus in Harrisburg and it never disappoints! The location is excellent and the rooms are very nice and clean! The staff go out of their way to ensure that we have a pleasant stay! We also enjoy OReilleys pub which is attached to the hotel! We plan our trips to Florida around our stay at this hotel! We will definitely be back and will recommend this hotel to all our friends and family!

This is a very nice hotel. Everything was beautiful from the large lobby with a grand piano to the indoor pool. The rooms were exceptionally clean. Bedding was nice with comfortable beds. The pool area was very well taken care of with a lot of seating. Would definitely stay at this hotel again and highly recommend. If you are a EU resident and you would like to appeal our decision, click here You can review your appeal options here Go to Tripadvisor | Privacy Policy | Contact Us Please do not reply directly to this e-mail. This e-mail was sent from a notification-only address that cannot accept incoming e-mail. If you have questions or need assistance, ask us here TripAdvisor LLC, 400 1st Ave., Needham, MA 02494, USA © 2025 TripAdvisor LLC. All rights reserved. TripAdvisor, the TripAdvisor logo, the logo of the owl, Travelers' Choice and the logo of Travelers' Choice are registered trademarks or trademarks of TripAdvisor LLC in the US and / or other countries.

We had an amazing stay at this hotel! The room was very clean and spacious, providing plenty of space for our family to relax. The lobby was beautiful and spotless, creating a welcoming first impression. The staff was incredibly friendly and accommodating. We also enjoyed the onsite restaurant—great food and excellent service made dining convenient and enjoyable. One of the highlights for us was the indoor pool, which the kids absolutely loved! It was well-maintained and perfect for some family fun. Overall, we had a wonderful experience and would definitely stay here again. Highly recommend!

Our room was super clean, bed was very comfortable and the room was very quiet. We had breakfast the next morning. Stanley was our server. He has positive energy and he obviously loves what he does. He noticed that I was a very big coffee drinker so on my way, he handed me a coffee to go. Thanks Stanley!

Everything about the Best Western Premier The Central was excellent. We booked two rooms, one accessible for me and one pool view for son and two grandchildren. The rooms were very clean, comfortable, and had great amenities. Love the Anthropologie products for the bath!!! Everything worked well, the showers, the large screen TV, the WiFi, etc. The cleaning staff kept the rooms fresh and were so friendly. Zach and the other wait staff at O'Reilly's Pub served up delicious food and drinks. Always welcoming us with big smiles. Every consideration was given to help us feel at home. The pool? Ohmigoodness it was kept sparkling clean, and is VERY large. The kids had a blast. We wouldn't hesitate to return - perhaps later in the season when Hershey Park is open. The Front Desk and all the staff at The Central will be doing their utmost to ensure you have a wonderful time at their beautiful hotel! Suggestions for improvement - it would be awesome if there were a bar poolside for refreshments such as frozen pina coladas, etc. Hehe....!

The staff and customer service are exceptional. The rooms are clean. The beds are super comfortable. The shuttle service to the airport is serviced by kind and courteous drivers. The restaurant serves a nice variety of options at affordable prices.

Our stay at this hotel was exceptional. Very clean,modern and beautiful pool. The staff at this hotel is amazing. During our stay the weather was very challenging with freezing rain and sleet. My brother was staying at another Best Western in Harrisburg we were supposed to meet at our hotel for dinner but due to the weather it was too risky for him to drive. The thoughtful, kind man at the desk overheard my phone conversation with my brother said “if your brother Uber's here I will take him back to his Best Western hotel when I get out of work” . Yul was this generous, kind and thoughtful mans name. When do you ever find someone who goes above and beyond at there job plus is doing this on his own time. He wanted my brother to feel safe during his stay. I pray this company appreciates his loyalty and fantastic work ethic. He definitely is one of a kind. Definitely a stay I will never forget because of his kindness. Thank you Yul.

This hotel is one of the best hotels I've ever stayed at. I really appreciate how attention to detail the housekeeping staff is when it comes to ensuring the rooms are perfect. The staff is always a delight. Thank you for always being so nice!!

I stayed in tholis hotel for a training conference. When it finished I left my purse there and didn't realize until I had already drove 1 hour away. The front desk attendant went above and beyond and met me 10 min away to shorten my drive time. The amenities are wonderful, the rooms have been tastefully decorated. I have no complaints, only praise.

The staff was friendly and accommodating, excellent service, immaculately clean room with excellent restaurant on site. Most specifically I would to send a shout out to the airport shuttle service, the driver wanted for me on a late flight delay. I was safely transported to comfortable lodging at 1:00 am after a cross country flight. Thank you !

The rooms are large and clean. Beds are comfortable with lots of fluffy pillows. Really enjoyed our stay. I would definitely recommend to anyone travelling for business or pleasure. I love the fact that the rooms had an iron and ironing board as well as a hairdryer and small fridge. Wonderful atmosphere.

This place is awesome. Great Staff, Great Team. There is an attached Restaurant / O'Reilly's Tap Room & Kitchen. You will absolutely love this place. The Staff there loves to make your dining experience there special and unforgettable. My wife and I will make this place our new hangout. Thank you again for a great stay.

This is the first time I have ever written a review of a hotel. I have stayed in many hotels for my work over the last few years, many of which are sketchy to say the least. I travel frequently to sell products at holiday markets and other events throughout the eastern US. I typically stay in 7 - 10 hotels between September through December, and I can tell you that this is the only hotel that I look forward to coming back to every year. When you walk through the entrance you are greeted with a clean, beautifully decorated Christmas themed lobby. It includes a love Christmas tree that is approximately 25 feet tall, all dressed up in white lights at the end of the lobby area. Another beautiful touch is a giant mailbox for letters for Santa, along with a stack of papers that the kids can use to write their "dear Santa" letters and mail to him at the North Pole. The rooms are recently renovated and are clean and updated with new headboards, a nice HD television, and new furniture. Bathrooms are well lit, updated with new circular mirrors, functional, and clean. Carpets are clean enough that you're not afraid to walk on them barefoot. There is a lovely indoor pool (I have not used it but can see it from my bedroom window) and I see many people enjoying their time in it. In addition to all of these lovely amenities, the staff is very accommodating, polite and professional whenever I have needed to speak with them. The main reason for writing this post was actually to speak of the experience I had during my current 4 night stay here. There is a lovely Irish pub that serves breakfast, lunch, and dinner. I have only had the time to eat breakfast here. All of the staff are courteous and professional, and the food is always delicious, plentiful, and their offerings are many and diverse. Real scrambled eggs, bacon, sausage, gravy, biscuits, oatmeal, breads, muffins, cereals, yogurt, and fresh fruit are just some of the breakfast items available in the breakfast buffet. There is one nice young lady that works there (I believe her name is Dree) that is the reason for me writing this review. For the past 4 days, there has been a large group of us vendors that come in between the hours of 7 and 8 AM. The buffet has been very busy during these times and I am sure there is always a lot of stress trying to run the kitchen and serve everyone. While I am certain this young lady's day starts way before ours does, she is polite, energetic, and professional in all aspects of her job. Every morning, despite all she is doing, she makes the time to make her customers feel welcomed to the pub. Starting off our day with a smile and a genuine "good morning". Asking you if you'd like a beverage and bringing it promptly to your seat with another smile. I watched her doing her job and saw her interactions were the same with all of the patrons; I could tell she takes her job seriously and treats all with kindness and respect. While I know these traits are "expected" from our waiters and waitresses, it is something that is all too often overlooked in today's society. How many times I have gone to a restaurant only to have someone barely greet me and offer sub par service, only to expect a tip at the end of the meal for mediocre service. This young lady expected nothing, and gave of herself a politeness that all people in the customer service profession should aspire to. At the end of my breakfast I spoke to her for a moment just to thank her and she told me that I made her day by telling her that, when truthfully she made my day and many other vendors' days start out great for this entire week. I am hopeful this review finds the right person in management and that it gets back to her to let her know that she is doing a terrific job and I look forward to staying in this hotel and seeing her smiling face next year when I come back for the next event.

The hotel rooms are lovely and clean. My room was very close to an ice machine which is irritating. It's interesting that hotels think it is ok to put a noisy ice machine outside someone's door?? I would seriously pass on the breakfast buffet in the pub. Every item was icy cold. Hash browns, corned beef hash, eggs, bacon. Cold. Little pastries were hard and cold.

Great hotel, staff is excellent and accommodating. Of all things, my wife loves the pillows. O'Reilly's Pub was great. Poured a good Guinness and the food and staff were excellent. This was the second time I've stayed at this hotel while traveling through the area and just can't say enough good things about it.

Stellar service and a wonderful location to stay. We had our hockey team stay here and couldn't have been more pleased with the quailty of the amenities and the service. We hosted a team dinner in one of the banquet halls and were served by Troy and Jared - incredibly professional and hospitable. We'll definitely be back!

Such a great experience at this hotel! This year we went back to it and brought friends with us and they absolutely loved it as well! We will most definitely be back! We had 2 minor issues with the room and the front desk and maintenance not only took care of it but made sure to explain everything even when it was not necessary at all!!! The rooms are so clean, smell crisp and the entire property is so well maintained!!! We can't wait to be back and visit both the hotel and Hershey!!!

The entire staff was wonderful. Couldn't ask for better service. The food food for the conference was delicious. The attached restaurant was so convenient and the food in there was spectacular. I am a big guy and I couldn't finish the portion that they sent to my table.

Attended a conference there and stayed 2 nights. Very clean and comfortable. Also very aesthetic. Beautiful pool and just overall very comfortable. Staff is courteous and friendly. Very close to many businesses. I would definitely return.

Excellent facility, updated rooms that were clean and a courteous staff. The Irish restaurant was above average for hotel restaurants. Nice indoor pool area, although I wish a hot tub were available. Beautiful atrium upon entering. Definitely recommend

We hosted our daughters wedding at the Best Western Premier in Harrisburg, PA in October. We worked with Jessica and Mike Dickey all through the planning process. What an amazing job they did. From meal coordination to package selection to the reception room setup everything was flawlessly done. Most importantly, because of Jess and Mike, our daughter and son-in-law had the most amazing wedding day ever (their words). As a parent that is all you can ask for. The attention to detail, the professionalism, the willingness to work with us as we evaluated different options was so appreciated by us. And everyone involved from cocktail hour personnel, to servers, and bartenders provided excellent service. So a big thank you to the Best Western Premier staff for making this such a memorable experience for everyone who attended. We highly recommend the Best Western Premier for any events you might be planning. Curtis and Melissa Wilson

From greetings at Reception, to cleaning staff, to restaurant (food & service) every was excellent. Reception makes you feel welcome and thanked us visiting again. We make this trip one a year and look forward to our stay. Making a reservation was easy and accommodating my husband with mobility issues.

I stay at this hotel each year for a conference. To be honest I thought about staying somewhere else because it was somewhat outdated. Well, I didn't want the inconvenience of driving. I stayed and I'm super glad I did! The hotel has updated the rooms, the hallways, and is now more disability accessible. You just have to specify you need a room that has an accessible door. The rooms are now quite lovely and the showers are accessible and NICE!

Stayed here weekend Oct 25th. Service excellent. Staff extremely accommodating. They went above and beyond. Fantastic experience. Food at the restaurant was great too. Rooms clean. Staff was attentive. Great experience. Highly recommended Thank you

Great staff, clean rooms and a beautiful lobby. O'Reilly's pub has good food and service to go with it at a fair price. They also have two pools and a nice fitness ceter. Well worth the stay. Will be back again the next time we are in town or maybe just for some r & r. cm

We held our daughter's wedding reception here and had our out of town family stay there as well. Everything was absolutely amazing!!!! Jessica was fantastic and the reception was beyond our expectations. Our rooms were great, food was fantastic and the banquet hall was beautiful. We also had over 40 people for breakfast at the pub. Everything was great. If you're planning a reception in central PA, this is the place to host it.

Fantastic hotel, large facility, close to highway, excellent staff! We arrived and were greeted by the lobby staff quickly, and they took the time to make small talk with us. We went to our room, and everything was perfect, sparkling clean and comfortable. A nice firm bed was present for sleeping, and a L-shaped couch, which was very comfortable. We even had an issue which needed something from the front desk... I stopped to ask for what I needed, and they provided it immediately, and offered me 2 items incase the 1st was not enough. I highly recommend this hotel, and will stay again if I am in the area

We stay at this hotel 45+ rooms nights per year and it's our exclusive place to stay. The staff is super friendly and Matt, the night mgr., is a true asset to this location. We wouldn't think of staying anywhere else! The rooms are recently refreshed and it's so popular, it is quite often sold out!

Had an amazing stay at this fabulous hotel. The rooms were modern, clean and comfy. The lobby was stunning and restaurant had amazing food. Elka was so gracious and made us feel like a king & queen, Stanley, couldn't have been more friendly, professional and attentive and Jose at the front desk was patient, professional and friendly. We had a great time and the entire experience was top notch in every way possible. I felt that all the staff worked together as a team to provide the best experience possible for their patrons. Well Done & we will for sure return and recommend. Ron & Dorothy

My room was beautiful. Absolutely the cleanest room I've ever stayed in. It smelled new. I couldn't believe it. The sofa in the room was a really great addition. It was nice to have somewhere comfortable to sit and stretch out. My room door had an extra security lock on it. I felt very safe staying there by myself. the room was spacious and the little "kitchen" had a fridge, microwave and clean coffee maker. I ordered food from the pub and it was very good. The staff was very friendly. I was a little bit sad to leave and was trying to come up with reasons to come back. I highly recommend.

My family and I stayed here last weekend and as usual we had a great time. We all love this hotel. From check in to check out, the entire faculty is excellent and well run. My kids love the pool area and the attached Irish Pub is an added bonus. This was our 8th time staying here this year with a few more trips scheduled already.

This hotel is highly recommended. The lobby was beautiful. Rooms are modeen and super clean and nice size. Staff went above and beyond expectations. Great location right off the highway. Hotel has a great restaurant and bar. Enjoyed my stay.

Our room had been recently renovated, but the decor of the room and the lobby felt outdated. The room was clean and the bed was comfortable. Very conveniently located, with free parking. No breakfast included. The remote for the TV was the most awkward remote we'd ever seen; no numbers on the remote to go directly to a specific channel; need to go through the channel list every time. The listing of the channels has just the number and the name of the channel but no description of the program. Awkward control of the volume. Check-in and check-out were very simple and fast.

Beautiful lobby, friendly and helpful staff, clean and spacious rooms, reasonably priced, quiet! As a dog owner, especially appreciated the first floor room provided that was next to the exit. Dog owners will also appreciate that there is a clean, safe, large dog park located about three minutes from the hotel in Kohl Memorial Park.

My husband and I stayed at the Best Western Premier in Harrisburg for one night while going to the RV show in Hershey. The room was a typical hotel room. Although it was clean, the bed was absolutely awful and needs to be replaced. It was sunken in the middle so my husband and I rolled into each other. For that reason I wouldn't recommend this hotel. There are plenty of other options in the area.

Stayed there many years ago and the upgrades are fantastic. Employees are polite and helpful. Rooms are beautiful. Like the local pictures as decor. Food was very good although service was a little slow for some people. My note was to have our conference return next year.

Lovely hotel. Beautiful building. Multiple access doors with secure access with passkey. Pet friendly hotel. Heard one muffled bark in two days. Clean rooms. Easy to set the temperature. Wonderful forceful shower! The food provided for the session was VERY good. Every staff person I met were very nice people. I told one young woman the snacks they set out were delicious. She said oh wait until you get to the supper. You're having tomato bisque soup. We have the best. And it was. Tender, not dry!, chicken breast. Lots of good food and cheesecake for dessert. ? This hotel is minutes from the Civil War Museum.

It's a Nice Hotel. Rooms are spacious. Newly Renovated. Nicely Decorated room and Nice bathroom. Everything worked well in room and Bathroom. I was disappointed as breakfast was not Complementary for the price that i paid. I would recommend this hotel and will consider to stay there again if i visit the city.

Very clean and the staff was very helpful. Everything was kept in order. I recommend it for a family stay or work because even though it seems like busy street it is not and I felt very safe leaving my kids in the pool and the arcade. It is very close to all the parks.

Good clean hotel excellent customer service. Nice rooms with on site restaurant. Fast easy check in. Would definitely recommend. Easy access off highway easy big spacious parking. Quiet areas with nice laundry and pool area. Ice machines and vending machines

The hotel is aesthetically beautiful, clean and comfortable. All of the hotel staff are pleasant, courteous, and helpful. We actually stopped there on our way to Pittsburgh, and changed our plans to stay again on our way home and we look forward to returning!

I would recommend this hotel and will likely rebook if we plan another vacation to Hershey Park. The commute to Hershey Park was 20 minutes which was perfect for us since we stayed a week but only did the park for 2 days. The hotel was updated and clean. The lobby is beautiful and the restaurant at the hotel was a bonus. The kids LOVED the pool. It was a great space for an indoor pool and we selected a poolside room so we could go into our room easily. The staff was so friendly and welcoming, the kids loved their free ice cream token upon check-in. The game room was small, which I appreciated, after spending the day at Hershey the last thing I wanted to do was spend a lot on an arcade card at the hotel.

My daughter and I stayed here overnight for a nearby bridal shower. I normally have trouble sleeping in a new bed or new place but I slept so well here! Our room overlooked the indoor pool and I could hear minor sounds of families swimming but it was dulled and comforting. The room was updated thoughtfully and very clean. Mirror lighting exceptional. Beds very comfortable. Staff was helpful. Gym was the perfect size and clean. Attached restaurant O'Reilly's also had good food and drinks!

Great rooms, pool and restarunt. Great home base for Hershey Vacation. Rooms are quiet staff is top notch. No free breakfast but a quality breakfast no powered eggs here. The best seasoned irish breakfast potatos you will find anywhere.Make sure you stay at best western Premier and NOT the best western Plus. You have been warned

We've been staying at this hotel when we take our yearly trips to Hershey, for at least the past 8 years. Very close to park, nearby shopping and restaurants. The staff is friendly, the beds are very comfortable, clean rooms, beautiful lobby.

Very clean and comfortable hotel. Stayed here two days for a business conference. The staff was helpful and location is close to restaurants, a supermarket, and the highway. My room had a walk out door to the indoor pool. Would definitely stay here again.

I stay at hotels on a regular basis for business. When I stay in Harrisburg, this is the hotel I choose every time. It is clean and the staff are exceptional. They have a restaurant/bar on grounds. The food is excellent. If your looking for a clean, well maintained place to stay that has good food and great hospitality, this is it.

The hotel is clean and well maintained . Staff are friendly. Restaurant has a great breakfast. They still use the small bottles of shampoo and conditioner, so maybe bring your own. The pool is much bigger than most hotels, so bring your suit.

This was by far one of the best hotels we have stayed at. We are a retired couple who have spent over 50 nights on the road this past year and were very pleased with this place. From the friendliness of the people at the front desk to the amazingly comfortable bed and exceptionally clean and modern room to the great breakfast (not free but very reasonable and not your typical powdered eggs) to very friendly waitresses. Even the maintenance man who was just passing us in the hallway was happy, upbeat and had a friendly good morning to say. There was a convention going on in the hotel but we never heard a sound during the night. We started staying in best westerns on our trip out west and our happy to see best westerns popping up more further east. You will not be dissatisfied with this WONDERFUL Best Western Premier for price, cleanliness, friendliness, and above all comfort!!!

This hotel was a gem! Claude graciously checked us in and gave us a lot of useful information about the hotel. The lobby was gorgeous and inviting from the start. We stayed in a family suite which was roomy, beautifully decorated and very clean ( and cleaned daily!). Our room overlooked the indoor pool area, which I was a little worried about at first but “quiet time “ beginning at 10:00 p.m was enforced so well you could hear a pin drop. The Irish Pub onsite, OReilly's was charming and staff was quite friendly. They do offer a limited “early bird “ breakfast special for $6 which we took advantage of since we are early risers. I got 2 eggs, made to my liking with toast and an abundance of potatoes, while my husband enjoyed the pancakes. The hotel is about a 10-15 minute drive to all Hershey attractions. We stayed 3 days for a mini family vacation and Foo Fighters concert. Coming back exhausted after each day, the hotel was quiet, beds comfy and would not hesitate to stay here again.

It was a decent hotel, I felt the buffet was expensive when other hotels give you complementary breakfast and it was the same selection. You are not allowed to have your guest use the pool during your stay. Rooms were clean, not enough towels for 2 beds. Place had security which was not bad, close by to Chucky Cheese, Wafle house, burger King and other stores.

Location was about 20/25 minute drive from Hershey and Palmyra where our lacrosse tournament was. Hotel was clean, updated and the staff were very helpful. My breakfast inclusive rate at the Irish restaurant off the lobby allowed for daily buffet or $ towards ordering off the breakfast menu. The buffet was very nice and had many offerings. My sons wanted to sleep a bit longer but I was able to carry out items for them in a takeaway box. Waitstaff at restaurant were super friendly and cheerful Ample free parking. Impressively large lobby to accommodate large groups and events they host.

We went for a tournament so this hotel was filled with alot of players and families. The hotel was very accommodating, allowing us access to their meeting rooms for team dinner. Rooms were nicely sized and very clean, beds were comfortable, bathrooms were clean. We really enjoyed our stay. Couldn't have asked for more.

We stayed here during our Hershey park stay. The lobby is so pretty. Check in was super easy and we were greeted with the friendliest staff! Our rooms were spacious and super clean. The attached restaurant/bar was a fun place with great drinks and good food too. Definitely give this place a try. You won't be disappointed ?

I surprised my husband with what we didn't realize was our first getaway that wasn't family related. He spoke very highly of the hotel. And it was in a great location, near grocery, gas, food, pharmacy and highways

This hotel was top Notch from the moment we checked in. The staff was super friendly, and was very helpful with anything we needed.( we forgot our toothbrushes and toothpaste, went to the front desk and it was provided with no charge). The pool area is family friendly and beautiful. If staying in this area I highly recommend staying at the Premier Best Western.

If you ever travel to the Harrisburg area and exit at Union Deposit road, turn right, at first traffic light Park Avenue, turn right and less that a half mile is the hotel. It is the best stay because of the people who manage and serve the customers. I have been a regular customer, although I have stayed at other places in the area in the past, but have finally situated at this hotel for years now. And I am never disappointed with my stay.

Love the 2 bedroom suite option available at this hotel. Rooms are spacious, clean and comfortable. Need bigger bottles of shampoo and conditioner, but outside of that, no complaints. Perfect for our families' needs.

The hotel was so nice. Pool was great for the team. Had a nice Team Dinner in the attached restaurant.

Always a pleasant experience at this hotel. We will be going back in September. The staff and property are always neat and nice.

I booked suites and a room block for my daughter's wedding. Suites are generously sized, comfortable, clean. The staff is extremely helpful and friendly. My family loved the pool and we brunched in the attached restaurant which was delicious. Lobby is beautiful and hotel is conveniently located. I would go back in a heartbeat!

My family and I were pleasantly surprised during our at this hotel. It was our first stay at any Best Western so we were unsure what to expect. The lobby was large and inviting. The room was spotless and looked to be recently refurbished. The bathroom was very small, but it was very clean and I'll take cleanliness over size any day. The shower was a little slow to drain, but it wasn't enough of an issue to have maintenance visit during our two-night stay (I did notify the front desk at check out and they were responsive). The beds were comfortable and the thermostat was able to be turned down to cool the room quickly. Our room overlooked the indoor pool. If you are an early-to-bed person or a light sleeper, I suggest requesting a room away from the pool. The pool does not close until 10 pm and it gets very loud. However, the hotel staff does an excellent job of shutting down the facility at exactly 10 pm. I was awoken at 6:40 am on one of the days we were there because pool maintenance was having a loud conversation that echoed. I am the light sleeper in my family so I was the only one awoken by the noise. People in the pool area are able to see into the rooms so if you want any privacy, the curtains need to be closed. Thankfully, the lights in the room are adequate. The hotel is an easy 20 minute drive to Hershey Park and several of the Summer Classic field locations (youth soccer tournament). I would stay here again and wouldn't hesitate to recommend it.

This hotel is clean with a helpful staff. If you're traveling to Hershey it cost half the price of their lodge.

Don't let the name fool you, Best Western is for real and have improved their image and Hotel properties greatly in the last 10 years. Would highly recommend this property

Before I even got to the hotel an a Friday, I called to tell them I would be getting in very late and it was a busy weekend in the area so I didn't want them to give away my room. They had me arriving on Saturday, even though the email confirmation I got (from them as I did not book through a third party) showed Friday. They straightened that out so I was hopeful the stay would be better. Saturday night I ate in the hotel and again on Sunday morning. Within an hour of eating breakfast I was violently ill. I did not think I would be able to drive home. I called the front desk to have them extend my stay to recover and was told I had to get a note from a doctor confirming food poisoning and then they would “see what they could do.” The five minutes later a different person called back and said if I was planning to stay past the checkout time I would need to stop pulling long enough to give them a credit card or be out by 11. I decided I would rather give my money to another establishment and left. They didn't even ask what I ate until 3:00 in the afternoon, long after breakfast. You would think they would want to at least ask that to make sure no one else got sick.

We visited Hershey Park for our daughter's 8th birthday. We had a blast at the park and then came back to the hotel and had a blast in the pool! The remodeled rooms are really nice. My daughter kept repeating how cooool everything was. The attached restaurant is a really nice Irish pub style place that is great for family meals featuring a superbly friendly staff. We ate there 3x over our stay. The thing that stood out most during our stay was the front desk. Ewell was friendly, courteous, and impressively professional. He was a model employee and one of the main reasons we'll be coming back to do this trip again!

This is the second year my daughter and I have traveled to Harrisburg for a trade show and stayed at this hotel. It is very clean, has friendly and helpful staff and convenient to the interstate. The restaurant at the hotel is an Irish pub that is also worth visiting. We will definitely stay at the BW Central on future trips.

Attended for a convention. Every space was clean and renovated. Food was delicious for every catered meal. Restaurant was also fabulous. Room was clean and comfortable. Small kitchenette was awesome. Staff was kind and helpful. Very friendly! No complaints!

the staff could not be better at this facility. they were very friendly and helpful. I would come back to the Best Western Premier.

Modern, clean rooms, larger rooms available, with an indoor pool and fitness center. Friendly and professional staff in all areas of the hotel.

I have stayed at many hotels over the past few years and since the pandemic, all seem to have staffing issues which affects the level of services provided. At the Best Western Premier, there was sufficient staff who were there to hep with every aspect of the stay and any service. Housekeeping was not an "option" if you were staying more than one night. This is what other hotels have been doing to address their staffing challenge. At those other hotels, you have to tell them if you want housekeeping or it is not provided. At The Best Western, you have to tell them if you DO NOT want housekeeping because they are providing this service. This hotel is clearly doing something right! I cannot say enough positive things about the cleanliness, customer service, excellent staff, amenities and the conference experience I had here. I highly recommend this hotel! If you have stayed at any other hotel in the recent past, you will notice the difference immediately! High quality and great value. Perfect location for anyone visiting the Harrisburg area, close to Hershey, York, Lancaster, etc...

It was so hard for me to book this hotel because of the negative connotation I associate with the Best Western brand, but I trusted the reviews and the "Premier" designation the hotel was assigned and went for it. When I travel, I want to stay at the best, typically 4 star and up. I'm a travel snob. This hotel exceeded my expectations. Clean, modern, and actually...dare I say it...kind of nice! The lobby is nice, the whole property is clean, the room was well appointed and comfortable, and without the "Best Western" name on the sign outside, I would've never known I was staying at one. I have a pool-view room (a full-length window into an indoor pool area). I could have done without that, because kids were screaming and having fun as soon as it opened. But can't blame the hotel for that! If you want quiet, maybe request to be away from the pool. The pool area DID look nice though, and lots of people were enjoying it.

If you want to be outside of your room past 10:00 , do not stay here. And the lobby gets rented out to parties . So you cant go in the lobby. The staff is very ride about this.

The lobby closes at 10pm and you're forced to go to your room. They state it is quiet time but private parties go on way past 10 and you can hear the music in your room. Quiet time at 10pm on Friday and Saturday nights is absurd.

Typically, I don't find staying in hotels enjoyable, but my experience at The Best Western Premier was a delightful exception. The rooms are not only flawlessly clean, but their decor instantly fosters a feeling of comfort and relaxation. Moreover, the staff's evident passion for their work made even a non-traveler like me feel genuinely welcomed. I wouldn't hesitate to return in a heartbeat.

okay tail end of a 2 week road trip - last hotel and probably all in all the best - quiet, safe and clean --- very roomy rooms - decent restaurant on site - we only had two issues where it could be better but we're gonna keep it at 5 stars since they won best room on the road trip 1) the chemicals they use to clean the rooms - we liked knowing the rooms were cleaned - but way too strong of a scent - we couldn't open a window to clear it - but jacking the AC up made it dissipate in a few minutes 2) the TV - would've liked to be able to stream - the cast option really didn't work - and the more annoying part was that if you put on live TV and then clicked on guide to see what was on - all the channels were blank - that's probably a TV provider issue, but something management should address with them to better serve their clients

When I booked this hotel I did it because they have a shuttle to the airport. I didn't realize what a clean, beautiful hotel it is. The rooms (apparently) have been all renovated and they are just super. Then the staff: the checkin staff was very helpful, the van driver and desk clerk Yul, was a great help. Then there was Mike, who helped us and assured us that we could get a 4:00am shuttle to the airport. I also don't want to miss the cleaning staff. They did a terrific job, and were very accommodating. If there is one minor drawback it's that they don't have a free breakfast. However they do offer a $6.00 breakfast deal that you can't go wrong with. You cannot go wrong with this hotel.

Everything was great no complants they have the best front desk employees thank you for everything please continue do do great things

Very nice rooms, comfortable beds and each room has microwave and fridge which is a plus. Service is great, food was ok in restaurant.

I have stayed at this hotel before and after renovations. They have done a fantastic job in making over this hotel. The bed and pillows are outstanding. The rooms are very clean! The Front desk is warm and welcoming. Having O Rileys restaurant is a huge bonus as their staff and food are perfect after a long day of travel. If you are traveling with family you will love the pool area. When I am in the Harrisburg area, this is my go to hotel!

This property was recently renovated and it looks stunning! From the landscaping to the main entrance to the hotel rooms! This hotel is always clean, the staff is friendly and the food that they serve for the conference tastes delicious. I always know that I will enjoy my stay at this property.

We enjoyed a totally pleasant overnight stay at this well kept establishment. The staff were very helpful, courteous and pleasant, making our stay there fabulous. Our room was large and clean. The restaurant had good food. Mode and mood lighting and lobby music completed the pleasant experience of being there.

Our room was awesome. It was recently refurbished and had a wonderful shower, couch with chaise, comfortable bed, fridge, complementary water, microwave and coffee maker.

Outstanding hotel. Poolside rooms highly recommended. Recent renovations are awesome. Friendly, helpful staff.

This is one of the best hotels I have ever stayed. They have a beautiful facility, the rooms are always clean and large. The employees are very friendly. For the level of service and accommodations, you can not beat the price.

Every single member of the staff was very friendly and were happy to help when we needed it. We were there for the Artisan Guitar Show - a couple hundred folks in attendance. Every attendee we spoke with had the same experience. Highly recommended!

Hotel staff is very friendly and welcoming. Always willing to help. Rooms are spacious, clean, and nicely decorated. My room faced a busy interstate highway but I never once heard any traffic at all. I was holding a conference with colleagues and the food that was served was excellent, not to.mention the wait staff was on top of making sure food was stocked and tables were cleared of used plates. Cannot say enough about the Best Western the Central!

I stayed here 2 nights for a conference at the Farm Show Complex. Room was clean and comfortable. Had fresh towels and garbage removed after 1st night, although you can choose not to. Complimentary bottle of water was also replaced (not an amenity at most hotels!) Friendly staff and atmosphere at the connected restaurant. Jared was a great bartender and very personable. Grocery store, Panera, Burger King, drug store (24 hour) and Wine/Spirits shop within walking distance. I would have rated 4/5 (if my family was with me) because the room was on the back of the hotel where the traffic from the Capital Beltway could be heard all night. If you are a light sleeper, this could definitely change your feelings about the experience. I sleep terrible in hotels anyway, so it wasn't a problem so much for me. My friend stayed on the 1st floor and had a room that opened directly to the indoor pool. Nice if you are staying with kids! The doors to the pool were dead bolted at 10pm when the pool closed, so no fear of sleep walkers or kids getting to the pool after hours. Drive to the Farm Show Complex was easy and took about 10-15 minutes depending on lights.

I don't travel often, but a conference in the area prompted me to stay, and I chose Best Wester Premier - just wanting a clean and quiet place to crash for a few nights. I was absolutely blown away by the quality of my stay and the friendliness of the staff. These are things everyone wants, but I was really impressed with everything feeling above and beyond during my short stay. The room was extremely clean, comfortable, and had modern elements that were great. I'm trying to find an excuse to go back soon! Thank you Best Western Premier for a great experience - highly recommend!

My husband and I have stayed here several times and will return next time we're passing through. The staff is welcoming, the beds are comfortable, the hotel is clean and well cared for. The fitness center is small but the pool is large, warm and in a lovely airy atrium. Overall it's a great value and a lovely stay.

This is a very nice hotel with a popular Irish pub restaurant. It is very clean with comfortable beds and pillows. The room is very large with a couch and desk It is accessible from the highways and seems to be popular for conventions etc. The staff is very accommodating.

Okay so my name is Max and I do live in Harrisburg PA this hotel is also located in Harrisburg but is a great escape from any stressors in your life it has a great community a great staff a great behind the scenes housekeeping. The restaurant O'Reilly's next door is rated one of the top 10 in Harrisburg. I have stayed at this hotel now for the for like 7 days total different times just to get a way from my home life for a little bit and all I have to say is great things about this place the staff Stephanie especially it's amazing who runs the front, Peter who is one of the top guys there I'm the owner who is a female I heard she is amazing everybody you meet and everybody you engage conversation with is amazing I hope everybody gets to enjoy a night or two at least at this hotel and experience the great and spectacular things I've experienced and so I have my friends. No matter what kind of day you're having your day will be just that much better staying here at this hotel Like I said it it's one of the best and I've stayed at many.

Great hotel for a conference. We never even had to leave the property. The staff was friendly the rooms were clean and the food was fantastic. It was also conveniently located to shops and the highway.

We had an amazing time at The Central Hotel! This was our second time at the hotel, and we absolutely loved everything about it! It's been about a year since we were there for the first time, and when we returned last week, everything was just as amazing as our first time there. Special thanks to the gentleman at the front desk that helped us check-in at around 10:30pm on 03/01/24! He was so nice, and it was a true pleasure seeing him again! We will definitely be staying here again next time we stop by to visit our family in Harrisburg!

What a treat is was to stay at the Best Western Central Hotel!! After two days driving up from Florida back to the northeast the Central Hotel was a welcoming oasis of comfort. The lobby is stunning. The decor made me smile after all the drab highway views. It was an easy check in with the friendly desk staff. We spent the rest of the afternoon and evening in the hotel enjoying their beautiful pool and on location restaurant. How nice not to have to get into the car again! The room was delightful; modern, super clean and plenty of room to settle in. A great stay. We will be back.

I love this hotel and stay here whenever I'm in Harrisburg. The staff are friendly and happy. The hotel is quiet at night. The restaurant is great and having it there is a definite bonus. The conference spaces are wonderful. And I love the lobby. It's all brick and quite pretty.

The hotel was wonderful. It far exceed any expectations I had for the Best Western brand. Clean, renovated rooms, beautiful lobby, helpful staff, and an excellent on-site Irish pub/restaurant. The pool and gym looked nice although we didn't use either. Breakfast and dinner were very good. We'll be back!

Convenient location for shopping, wine, swimming for fun or leisure, and food for many options inside and outside. The staff were above and beyond with awesome attitudes and great help and the rooms were to perfection and beautiful atmosphere!!!!! Loved the rooms connected to pool area. Great to keep an eye on the kiddos!!!!

The facility was very clean. Staff extremely friendly and helpful. And there was a restaurant attached which was great. Location was a bit off main highway so it was nice and quiet but not too far away.

The hotel rooms have all been nicely renovated...it is really very nice! Bathrooms are updated as well...brightly lit and very clean! The hotel itself is clean, well managed, and has friendly helpful staff. I have stayed here multiple times for many years - always a good experience. There is a restaurant on sight which serves breakfast, lunch and dinner. 24 hr fitness room. Large indoor swimming pool for family fun. Highly recommended! Close to Hershey Park, Farm Show Complex and many Harrisburg attractions.

We have stayed here previously and we always have a good time. The staff was friendly and accommodating. The room was spacious, very clean and the bed was super comfy. We love that there is a restaurant and bar in the hotel. The Nachos and breakfast were great.

I just held my daughter's wedding at the Central Hotel. The venue was perfect! The staff amazing! This is the perfect location to host a wedding. Jessica D. was easy to work with while planning and also during the event, every staff member was professional and kind, the newly renovated rooms were clean and comfortable, and the atrium made for the most beautiful cocktail hour and back drop for the wedding photos. Having the restaurant open for breakfast, lunch, dinner and into the night made it easy for all the guests to stay on sight and not have to worry about driving. I simply can not say enough good things about our experience with the Best Western Central Hotel.

We really enjoyed having the family suite was two separate bedrooms. both sleeping areas were spacious, the room was great to sleep in as it was dark and very comfortable and clean. The price was very reasonable for such a nice place and I will definitely choose best western for my next stay if there is availability.

Great hotel, very clean, excellent staff, love the bar and restaurant. It is our go to hotel in Harrisburg. I highly recommend to anyone staying in the area. The staff is great and the hotel is full of amenities. It is well maintained and we look forward to going back.

The staff in every capacity were very friendly. The room was clean and spacious. The hotel overall was clean and has an inviting atmosphere. The location of the hotel is easy to access and there is plenty of parking space.

We were in town for the Hershey RV Show and stayed 3 nights. Location was convenient to the show as well as the airport. Everything was great. Friendly and attentive staff, clean and updated room and a great restaurant. Were even able to get a ride back to the airport on day of departure. Thanks to the entire staff. Would definitely stay here again. Todd and Diane

This place takes great care of their customers. Especially service members. Highly recommend this hotel. I was here for a Military Ball and the service was amazing. This place outdid themselves and exceeded expectations.

Staff was courteous, kind, and very helpful. Everyone went Above and Beyond to ensure my comfort. It was very refreshing especially after traveling to get through check in and to a clean room. Relax and enjoy a restful night from a comfortable bed and environment.

The hotel was beautiful. Love the bathroom light, it was light a giant ring light! Rooms very clean and comfortable. The hotel was clean with friendly staff! Will definitely return for future business trips. Feels like a 5 star hotel!

We had a great stay at the Best Western Premier Central Hotel. The room was clean and recently updated. The beds were comfortable. The staff were very friendly and helpful. We paid extra for the early bird breakfast special in the restaurant which was a great deal. Eggs and pancakes were all prepared to order.

A good first hotel for me to experience as this trip was my first couples trip. The area was nice and the amenities made the stay very relaxing and fun. Convenience stores were nearby for any quick shopping trips and Hershey was not too far away. The price was actually very affordable for a college student! Would stay again.

From the minute you oen the front door, you are welcomed and feel the hospitality. The lobby is gorgeous with interior wood and gorgeous lighting! The fron desk staff was friendly and accommodating. They even gave kids a token for free ice cream! Our room was gorgeous and modern looking! The hotel had done a complete renovation a few months prior. We had the family suite and it was one of the biggest suites I have ever had! There is an open room with 2 queen beds and then a separate bedroom with a king bed and a door. If you need room for your whole family, I would recommend booking this room. The food at O'Reilly's is delicious! They catered our wedding reception. Everyone commented on how great the food was! Try the horseradish infused duchess potatoes - insanely delicious.

My family and I stayed at this hotel for 3 nights and really enjoyed it. The 2 bedroom suite was designed nicely with a lot of room. They recently underwent a renovation, so our room was very clean and modern. The rooms have smart TVs if you have kids who enjoy Nickelodeon etc... They also have a pool of good size and game room. My kids loved the pool and went in every night. Plus there's an on premises restaurant and the food is very good! There are lots of stores and restaurants close by too if you want to venture out a bit. Cleanliness is a BIG deal for me when I stay at a hotel and they delivered. I would definitely stay again.

The hotel was very clean, accommodated my dog. They have a pool, the staff were pleasant. Just bring your own food/breakfast if you are on a budget. They have a microwave and refrigerator. Rooms aren't sound proof though.

We stayed at the Best Western Premier, the Central Hotel for a family funeral and from start to finish the Best Western team was amazing to work with from sorting out the hotel block of rooms to the check in process. The hotel is very clean and modern rooms are a good size and the location was perfect. The restaurant O'Reilly's was really good with great food and staff as well.

My family and 4 of our close family friends stayed at the Best Western Premier in Harrisburg. We had a very enjoyable stay. The hotel is in a great location, close to shopping, restaurants, sit down and fast-food. It was also close to Hershey which was our purpose for staying there. Jose from the front desk was very hospitable and accommodating. The rooms were a nice size, clean and updated. The pool was also a nice size and was not crowded while we were there. I would definitely recommend this hotel.

Nicely remodeled hotel. We ended with a pool view room, kids (5,6,9) thought it was pretty cool. The chlorine smell was strong. So if you are sensitive to smell, you may want room away from the pool.

Spotless, newly renovated, nice restaurant attached. We got the breakfast rate which included bee off the menu at the attached restaurant, O'Reilly's. Clean room, quiet hotel and there are quiet hours after 10. Mike and all customer service staff helpful. Housekeeping sweet and friendly. $50 tickets available at desk for Hershey Park. New tv's had an alert that came up every time someone got on their phone, which the hotel can probably adjust at some point. Otherwise 5 stars!

This recently renovated Hotel is beautuful. The lobby area, restaurant/ bar and rooms are wonderful! The room was large, clean and tastefully decorated. It is convienient to highways, restaurants, gas stations and the National Civil War Museum ,as well as downtown Harrisburg. Our organization has already decided to hold our statewide conferences and meetings there in the future. Free parking and a breakfast special as well as a great Happy Hour round out the plusses for this hotel!

My room was clean and comfortable. I especially appreciate the amenity 'extras' like free parking, MW, refrigerator, and complimentary water!! Gratefully, our meeting room was set up with tables/chairs. Our group of retired educators has decided to return for future meetings!

We stayed here for two nights, while visiting Hershey park with our young children. It was our first time staying at this hotel, and we could not have been more pleased with our decision. The staff were all extremely courteous and helpful. The room with spacious and very clean. We ate at the hotel restaurant twice and enjoyed both of our meals. It was an easy 20 minute drive to the park. We will surely be back!

We came into town with a rather large group which included many kids. Front desk staff were very accommodating, patient with requests, and super friendly as well as the restaurant servers and bartenders. We all felt very comfortable with our stay and would 100% stay again if we come back into town.

Charged twice for bacon included in the price of a pancake breakfast. The staff forgot to bring it and when I told them they charged the same bacon as a side order. Essentially committed fraud. Also failed to include egg in a Cobb salad for which I had to ask and failing to provide what clearly was not an extra portion of onions The fitness center equipment was poor quality and out dated.

Great service. Updated and clean hotel. Very comfortable to stay, Anything you needed they were able to accommodate. There for a conference and facility was wonderful. Staff were wonderful. definitely would stay again. Highly recommend. great location.

This is a very nice and well run hotel. We stayed one night with our dog. The room was modern and super clean. The staff were helpful and efficient. We were pleasantly surprised. It's also super family friendly. If you're visiting Hershey with the family, this is a great option.

I would give the staff 100 stars if I could. They went above and beyond to make our stay perfect! The free shuttle to the airport or train was easy to schedule and the driver was so nice! The front desk staff were polite and helpful! The room was spacious and clean. The housekeeping staff were prompt, friendly and accommodating. We saw staff constantly ensuring all public spaces were spotless. The food at O'Reilly's was excellent and the staff were welcoming and professional. It's a great place to bring the family! Close to Hershey Park and clean and safe. We truly had an amazing stay!

The team here went above and beyond to accommodate and make our stay memorable! They are not only professional but also are friendly and caring. Their restaurant also has amazing food! We will definitely be back!!!

From making the reservation, to check-in, to room cleanliness, everything was great. The pool was well maintained. We had a poolside room and appreciated the new safety feature of an "alarm" that sounds when the door to the pool is opened. Staff is extremely courteous and helpful.

This hotel is very, very, very well maintained. The staff is exceptional and they ensure you have a great stay. Every question, I asked they answered. They took very good care of me. So I am going back next week.

We have stayed at a few name brand hotels in a number of cities over the past few years and have been greatly disappointed. The facilities seemed run down, common areas not cleaned and evidence of overall poor maintenance. This recent stay at the Best Western Premier Central hotel in Harrisburg, PA renewed our faith that someone out there knows the importance of developing and maintaining high standards. We were extremely pleased with the hotel appearence, maintenace, cleanliness and the pleasant attentiveness of the staff. We found our room to be clean and comfortable and enjoyed the indoor pool. We had our meals at the on-site restaurant (O'Reilly's) and found the food and service there to be excellent, as well. This was the best hotel overnight experience we have had in quite a few years...well done!

My daughter and I have been staying with these folks for at least 8 years. We go to Hershey multiple days each summer and this is our hotel. New renovations are fantastic. Hotel management and staff are awesome. Can't say enough good things about it.

We stayed at the hotel for 1 night and it was newly renovated, the rooms were spotless, and the attached Pub (O'Reilly's) had amazing food. It was close to Harrisburg and Hershey and very convenient. The staff were very friendly and accommodating. I would stay there again in a minute!

Everything was fantastic!!! We had a fantastic stay. Upgraded rooms, plugs/USB ports all over the place! Mini Ridge, Microwave and TV was big. We LOVED our stay. Beds were very comfortable. Staff is excellent and friendly. Very clean and a great restaurant. We do wish the pool opened earlier then 10am since we like to relax in the pool early before we leave.

Just returned from a trip to Hershey Park which was only 20 minutes away. Beautiful hotel, clean with great indoor pool. We had a suite with 2 queen beds and separate bedroom with 1 king bed. Very friendly staff and restaurant on site was terrific. Would highly recommend.

Visiting Hershey park is a treat when you have a beautiful place to stay. This visit was with my kids travel softball team. The hotel let use the conference room for pizza dinner. Girls had a great time in beautiful pool. They loved the ice cream treat too. Just wish they had free breakfast. But there is a grocery store within a mile!

Our stay at this hotel was the best! The front desk staff were extremely friendly and helpful. The hotel is very clean and modern. The rooms are just as modern with refrigerator, coffee, microwave,lots of electrical plus to charge the electronics, ect. Everything seemed to be brand new in perfect condition. It is very quiet for being a larger hotel. We heard no one. Our view was to the very large lobby from the 2nd floor. We used the fitness room which was a nice bonus. We ate at O'Reilly's restaurant which is attached to the hotel. Once for supper and the other time for breakfast, Excellent both times! Just a short ride to Hershey and other attractions. We have nothing to complain about with this hotel. We had a perfect stay!

The night before we stayed here, we were at another hotel in a nightmare room. We arrived here, opened our room door, and almost wept. It was quiet and clean! This place was really nice. And clean. There was a pool. A workout room. A game room. A nice lobby that looks like it could be booked for parties. A nice pub attached. So happy we stayed here.

This was a stop over with my grandchildren after driving 11 hours. We were exhausted and the kids were looking forward to the indoor pool. We got the family suite, which if you have children is well worth it. Be prepared however that some of these suites overlook the indoor pool. If you are on the first floor, you can walk right out to the pool. With that being said, it is loud until 10am when they shut down the pool. Linens and towels were of good quality and the beds were comfortable. HVAC was quiet. O'Reilly's restaurant is a great family place even though there is a bar. The food was good and plentiful. We would stay at this hotel again.

Excellent Hotel in Harrisburg Pennsylvania. The room was very nice, very clean and very comfortable. The indoor pool is amazing. The staff was wonderful. I'm thinking about taking a trip to Hershey Park just so I can stay here again. Usually people plan a hotel stay around the park. You'll want to plan a park visit around this hotel. They have a fantastic restaurant right in the lobby where they serve fresh hot breakfast every morning. No cereal and bagels for breakfast. No pre cooked junk. They actually cook your breakfast fresh off the grill and it's fast. They had enough staff at 7am to handle a lunch rush. If you need a hotel I'm the area definitely use these guys.

Stayed here a few nights while visiting attractions in Hershey. Great location/travel time to Hershey's main attractions (HersheyPark, Chocolate World, etc). Our kids loved that the pool went from 3-7ft! Very nice, large spacious pool area. Only thing missing is a hot tub! Rooms were very clean & loved the pillows! Would stay here again!

Beautiful property, such a nice pool!!! The pool view from the suite was gorgeous! We had a lot of fun, game room for the kids that they won stuffies in the claw machines after playing in the pool! Definitely will stay again!

I've been coming for the best Western Premier Harrisburg for the last nine years. We wouldn't stay anywhere else !!! Between the front desk and hotel staff and the restaurants food quality & service. It's the only place to stay when you're going to the outdoor show.

Have stayed at the best Western four times now for special events. All four times have been just wonderful. The rooms are very nice and spacious . The staff is friendly, O'Reilly's is a great restaurant/pub on premises.The event spaces are well kept and the event staff is so attentive.

We had an annual Christmas family party at BW and the entire staff in catering was outstanding! They know what customer service is all about and took care of everything with care and courtesy! The hotel staff was equally as outstanding. Everyone professional and so accommodating to our every need. The hotel is kept immaculate and decorated so classily festive for the holiday season!! Staying here you won't go wrong.

The room was clean. The refrigerator had a big ice boulder in it, preventing it from being cold. The pool area and the pool, were very nice and clean. The restaurant on-site was EXTREMELY COLD, and was asked about making it more comfortable, “the response was, “it's usually always cold in here”. Almost every table had people eating with coats/jackets on.

We stayed at The Central Hotel for a wedding. This Hotel is top notch! Our room as well as all areas were clean and nice to be in. We interacted with a lot of staff, and were struck by how efficient and helpful they all were. They all seemed to like their jobs and care about giving customer satisfaction. They definitely achieved that!

I attend this conference annually and look forward to my stay at the Best Western! Everyone is helpful, friendly, and accommodating. The facility is bright and well appointed. My room is always large, clean, and well-designed for the traveler. Clearly a well-managed hotel with excellent staff!

This venue exceeded my expectations as a conference hotel. I was able to check in between sessions as the process took literally 10 seconds. Registration staff had a packet ready for me with everything I needed. The room was clean and comfortable, the breakfast was excellent, and the lobby area was structured to allow for private conversations with other conference attendees. Absolutely conference focused while making for a great stay.

Four nights in your hotel and overall, I was very pleased. You honored my special room request and it was close to the meeting area. The breakfast was very good and very reasonable on the weekdays, Staff was cordial.

I recently travelled back to Pennsylvania for a wedding and stayed 2 nights at this Best Western location. I am so glad I picked this one! I am a Diamond Select member so I have stayed at my fair share of Best Westerns throughout the country, with work and personal travel, and this one is excellent! The rooms are clean and quite. The restaurant attached to the hotel provided excellent food, drinks and service. I would recommend this hotel to anyone passing through the area.

Nice location. Meeting rooms were nice, room was quiet and comfortable. Loved the indoor pool and restaurant, enjoyed the weekday happy hour specials and the cherry limeade slushy was excellent. Glad that the next years meeting will be here again

This hotel is very nice. The lobby is always clean and the front desk personnel are very efficient. Would recommend a map of property because of how it is spread out. It would make it easier to find your room and your way around the hotel.

We had a short stay, arrived early evening and left early - early next morning. Ate take out from the restaurant, food was good. Plenty of food for the price. Entry was very nice, employees were very accomodating, friendly. I rated the rooms a 4 because they are a bit dated. Beds / linen VERY comfortable, good nights sleep and very clean.

From the coordiantion to our event to the accomodation and ease to our changing needs, the staff excelled at their profession. Megan and Liz offered all the support needed in organizing our conference and all staff from the folks at the check in desk to the servers in the restaurant offered the utmost efficieny along with extreme kindness and friendliness. Even the food at the hotel's restaurant was above expectations. Despite not having the time to enjoy the amenities the hotel offered a beautful pool and game room.

This hotel is perfect for a stay whether you're traveling for business or pleasure. Everything is modern, clean, and the ambiance is spacious yet cozy. The entire facility is very clean from the common areas to the rooms. Every single member of the staff I encountered was very friendly and helpful. We really had a wonderful experience during our stay and wouldn't hesitate to return.

I am an event planner and have used this venue for many meetings and events over the past 6 years, most recently this past September. They never fail to succeed and impress in all areas. All staff - sales, to catering, to AV, to front desk - everyone was professional and willing to help in any way possible. The general manager was also actively walking around, checking on our event and checking in with all guests of the hotel, ensuring we had everything we needed. The food is also EXCELLENT, and the catering staff was all very attentive to making sure the food never ran out or got cold. The hotel is a convenient location in the Harrisburg area close to I-83 and I-81, which helps accommodate folks from all areas of the state. They also have an excellent restaurant/Irish pub on site which is a huge bonus for meals or late-night beverages. I highly recommend this hotel/venue for any event you would want to hold - or just a hotel for overnight accommodations. You will not be disappointed!

We visited Harrisburg to attend a family funeral. Due to the timing of a major car show, hotel availability was sparse. We managed to find three rooms here at the BW Premier to allow at least three families to stay at the same property. While two of the three reservations were fine, my experience was one of the worst I've experienced among all my travel experience. Upon arrival, our room (a suite to accommodate my large family) had a stale foul odor. Since it was late and everyone was tired from travel and emotion, we decided to unpack, sleep and address the odor in the morning. Unfortunately, it kept getting worse and more acute. The night manager (Andy) was quick to my room with a member of the maintenance team (Miguel). It was immediately clear to him there was a bigger sewage problem and the only options were to move us - or cover the smell. The only room availability he had at that moment that could fit my family were adjoining queen rooms - on the other side of the hotel. We packed up our things and moved only to find one of the rooms was still dirty from the previous guests. We finally agreed on a solution that put us in a different suite (reserved by a different guest, but not yet arrived) so my family could get some sleep. While that room had no immediate disqualifying problems, it did feature black and pink mold in the tub and shower head, a closet door that would not open, and adjacent to the employee break room where the door would slam occasionally throughout the night. The next day, I let the front desk know about the mold and closet door and requested they be addressed. There were not. No one came to deal with either issue. Dated decor and furniture are excusable and forgivable - they can only update so often. Unexpected sewage issues happen - and they responded well. Mold is easily prevented and solved - yet they did nothing. Closet doors will need to be fixed and adjusted occasionally - but they did nothing with my request. There were some helpful people (Andy, Miguel) but overall, this property seems poorly managed and run. Not impressed. Will not be going back. If you have other options in the area, I'd likely choose those over the Best Western Premier.

easy to find from highway....nice building....friendly staff.. was quiet at night no noises in hallway...we felt it was one of the cleanest hotels we stayed at... had no issues with parking....easy check out

I'm not from the area, I came in for a wedding. I honestly feel like the bride and groom chose the best hotel around! The inside is beautiful. The staff was SO NICE! The room was spacious and clean. I felt safe, cozy, and cared for. I highly recommend staying here.

Hotel was a great stay for my family. Great pool and friendly staff. Hotel food was great for easy meal and enough options. Close to Hershey park for quick access and a better price point then some closer hotels. Hotel was clean and good size. Would stay again.

Extremely pleased with everything, from booking to check-out.Will definitely return! Traveling with our dog for the first time, we were anxious about spending the night at a hotel. This proved to be a great experience!

This was a great location! Not too close to hustle and bustle but an easy drive to everything! We were here for an event and I would stay again. Everything was clean and fresh. I read pets were welcomed but I couldn't tell and I have allergies. Everyone we encountered was nice and very helpful! Bed was a little soft for my husband and I but the kids enjoyed theres.

They definitely earned the use of the word "Premiere" that they have in their name. Every concern I had (there were only two) was taken care of promptly and professionally!! The staff was friendly and helpful. If I am in the area again, I will definitely stay here!!

Such a beautiful hotel and a relaxing atmosphere, I highly recommend staying here if you're in the Harrisburg area. Exceptionally clean with a superb staff who are very outgoing, its such a great place to stay. The lobby puts you in awe when you first walk in. Rooms were so comfortable and well maintained. Exterior is very welcoming as well. A very good experience when you need accommodations. I rate this hotel at a 10 out of 10.

There is a lot to like about this motel. We were in a large group and everything was handled very professionally. The actual facility , food and the staff were top notch. The buffet breakfast in the restaurant was really good and fairly priced. Plus, there was a variety of food offerings during the week. Great atmosphere. Our room was just fine and while we had to request any cleaning services we are getting used to that. There is a really busy expressway going past (some noise) but we got used to that rather quickly. The bottom line is the management and their team know what they are doing. They can handle large events. Various other groups came and went all week long (including meetings and weddings) and seems like everything went well. It was a great choice for our organization.

The Central Hotel in Harrisburg was a great find for us. With three growing children (one nearly a teen) we try to maximize our room size - preferably in a suite format with more than one room - for our money. This hotel hit the spot and was very reasonable for a great layout of a suite and very nicely appointed. I would expect to pay nearly twice the price around larger or popular cities in New York. This stay felt like a steal. The entry room is beautiful and the hotel is fairly large, but with multiple points of entry to get your luggage in and out. The rooms look as nice as the entry hall. All staff were courteous, polite, and responsive, but the cleaning staff were notably pleasant. They went out of their way to say "hello" and give you a bright smile. It's a lot of work to efficiently clean and maintain a large hotel and I do not expect that kind of outgoing attitude no matter where I stay so it was quite welcome and warming to experience. As for amenities, we did not use the attached restaurant, Internet stations, or exercise room, although these all appeared very nice. We did use one of the best indoor pool facilities I've seen anywhere near this price range. The pool is quite large, in an it-looks-like-you're-outside, quad sort of arrangement with rooms on the long sides and a gaming and laundry room at the interior entrance. There was quite a bit of seating (you could always use more tables) and although you couldn't have glass containers you could bring drinks and food which almost never happens. It was a true highlight for us to be able to relax down there and have the kids swim and play. A wonderful stay. I wish they could all be this great at this price point.

Pros: Only 20 minutes from Hersheypark Super comfy pillows Excellent service Great price Beautiful lobby Restaurant/bar downstairs (with delicious steak fries!) Cons: Firm bed (might be a pro for others) Hotel room might face an indoor pool, which seems an odd design choice. Room service (food delivery) wasn't available despite being advertised. Overall, though, great bang for your buck!

the hotel was clean, room was clean, staff at check-in was pleasant. Great indoor pool. Breakfast was not included in the room. There is a restaurant on premise for great breakfast, good portion and delicious. Outdoor Patio available for dining.

This is a great place to stay while in Harrisburg. Staffs very helpful and nice, hotel and rooms are very clean. You have the try the restaurant inside the hotel the food is really good and the price isn't outrageous.

Booked 2 rooms for Friday night and 1 large suite for Saturday night to attend Hershey Park and for a concert but my son and his wife had to cancel as his mother in law needed emergency surgery, so needed to cancel rez for Friday night. I called the hotel and the general manager named Peter couldn't have been kinder…he helped to process my refund immediately. Besides excellent service, this is a clean hotel with a great restaurant, in a convenient location. Highly recommend

Hotel appearance is great however only one elevator was working and the one that is working is very scary. It closes VERY fast. This caused longer lines to form by the elevators during peak times. Also we requested houskeeping full service and came back in the eveing to still an untouched room. We signed up for the rewards program as we are new to Best Western. So far not very impressive. Our restaurant server was great.

Absolutely love this hotel for my family visits to Hershey! This was our 4th return trip. About 20/25 minutes away from Hersheypark & Hershey Chocolate World. Beautiful large indoor pool for the kids to enjoy after a long day at the park! Small arcade as well. Rooms are clean with small refrigerators as well as microwaves. (**Side Note: Hotel Rooms being completely refurbished this Winter for next year!) The front desk staff is always very friendly & helpful. We had a delicious breakfast at O'Reilly's Tap room. Which is located directly off of the hotel lobby. The hotel is located to many nearby restaurants and stores as well, if you need supplies for the park or prefer to go out to eat. Highly recommend this hotel and looking forward to my family's next visit!

The staff and manager here is great and the hotel is really nice. We stayed there for a conference and the conference room was very comfortable. We needed early morning assistance in printing and the manager and staff were right there to help out. I enjoyed staying here.

Love this place! The room was very spacious and clean! Huge TV big beds mini fridge full microwave and plenty of towels. The staff are very friendly and go above and beyond. The pool was large and had plenty of towels all the time. Sadly no hot tub but it was a warm pool. They had a small game room and a place to do laundry. Thry had plenty of options of snacks from the vending machines to the front desk. The restaurant was yummy and convenient. Big menu with big portions. We will definitely be returning!!

After a mix up with my booking.com reservation, I was shorted one room out of my two room reservation. How you deal with issues show you a person's true colors. Chuck the hotel manager went above and beyond to figure out the problem and get us another room in the already-booked hotel. The hotel is gorgeous and our room was spotless and super comfortable. The minute you walk into the lobby you you realize this hotel is majestic and first class. Our room overlooked the swimming pool, which was in full swing with a lot of boisterous kids (noisy), but come 10pm it's quiet time (and they actually enforce it) and everyone was out of the pool and I had the best night's sleep in a very long time. Chuck called my room twice to make sure everything was ok and to update me on the booking.com status. I felt sorry for him having to deal with that, so next time I will call the hotel and book directly. At the end of the day he got it figured out and all was well. THANK YOU CHUCK for being an awesome hotel manager! I can't wait to be back in the area to stay at the Best Western again!

I found the hotel staff to be knowledgeable and understanding. I enjoyed lunch at the restaurant inside the hotel. The hotel had nice amenities such as an indoor pool. I found the room to be clean and nice and the hotel was located near the Civil War Museum.

Every corner we turned the staff were kind, considerate, friendly AND all smiled!! What a refreshing experience! O'Reillys taproom was a great place to hang out and induldge in a wine slushy! Happy hours were just that HAPPY!

We stayed at this Best Western Premiere The Central Hotel & Conference Center for a business conference and we needed some speedy technical assistance and printing early in the morning. We didn't have the time to figure out the printer in the Business Center. The front desk sprung into action and the hotel manager Peter and got what we needed printed quickly. That's great service! The hotel itself is great too. The rooms were updated and clean. I'm fussy about the HVAC and air quality and our room was completely comfortable. There's a nice restaurant there, too. Overall, this is a well-run, well-managed, and very clean and comfortable place.

This hotel was lovely, very clean, the pool area was very nice. The hotel is set to be remodeled but looks very nice the way it is. The staff was super friendly and very helpful. All the bathrooms were very clean as well in the lobby area and the room.

My family stayed at this hotel for the weekend for a softball tournament. Great service from the staff and great atmosphere for the hotel. Restaurant attached had great food and a nice bar. They are very accommodating for large parties. Big pool with a exercise room.

Clean hotel with super nice staff. Breakfast was amazing and the pool was great. The parking lot is well lit all night for vehicle security. The breakfast is complimentary and delicious. It is one of the best breakfasts I have had at a hotel.

Leisure/family travel from Chicago, Illinois, to Harrisburg, Pennsylvania, to attend a sister-in-law's baby shower (girl, due first week of August 2022) and also to visit with old high school friends.

This was an absolutely beautiful hotel that stands out the second you walk in. Great restaurant and pool and arcade. Staff was very very nice, the only problem I had was a 10pm quiet time where they continually asked our kids who were quiet to stop walking around. There was a beautiful lounge but could not utilize it because of the quiet time. The bar also closes early, but that is on par for PA.

My family had a wonderful experience for the 2nd time @ Best Western Premier the Central Hotel & Conference Center! The staff at the hotel was excellent and took care of everything from the moment we arrived until we left! The room was very clean & spacious and overall my wife our 5 year old son & myself were very happy and would highly recommend everyone to visit this top of the line hotel when visiting PA!

The staff was great and so helpful. The hotel was clean and the pool area was nice. We had a two bedroom suite and it was perfect for our family. We had a lightbulb blow out in our room and it was replaced immediately. I recommend this hotel. It's close to the Hershey attractions too.

The bathroom had mold everywhere on the grout. Chunks of paint was chipping from the ceiling. The pool had an overwhelming and abnormal amount of chlorine in the pool which caused my son to have a severe reaction to it. This hotel does not live up to its name. The garbage cans at the front entrance had garbage overflowing from it. However, it does look decent when you first walk into the actual hotel and staff was nice .Hence, the only reason I gave 2 stars. I still would not recommend it, nor stay there again.

Great location, excellent service, comfortable bed, clean room. We like having a small fridge and microwave in the room. Looking forward to returning next year. Enjoyed having fresh coffee in the morning.

Awesome service, everywhere was very clean. Nice size pool to relax! Comfortable bed. Excellent service, very friendly staffs. 20 mins away from Hersheypark but it was worth it!!! The restaurant had very good foods too!

It was at a perfect location if your going to Hersheypark! The price was right and only 15 minutes away from the State Capital and Hersheypark! It's also Pet friendly even though we didn't have a pet it was nice to see that other family's could bring there family dog with them. Exceptional food!

The room was acceptable. We travel between 70 and 80 days per year. It's not terrible. The room was clean, in need of an upgrade, and had normal wear and tear. It's a value hotel so expect that you are getting that and not a 4 or 5 star rated place. The staff there are probably some of the friendliest and helpful we have encountered. We stayed in room 372, it's the last room of the building, so a very long walk through the hotel. If I stayed near Hershey Park again, I would likely choose different accommodations but am aware that there would be a large cost increase to get nicer accommodations. The restaurant on site was OK for dinner. The breakfast buffet had fruit flies covering the fruit in an enclosed container. We saw this on our second and last morning. This leads us to believe that there may be bigger issues in the restaurant itself. Again, the staff are top notch. I would be willing to stay again if they updated the rooms.

Stay was pleasant, room was clean, no issues. Found the price was extremely high in American dollars - plus when you add the currency rate exchange to Canadian dollars the room was even more expensive

I recently stayed at this location for a convention. I always get good service at a Best Weteern, but the staff at this location went above and beyond for me during my stay. I took my pet with me. He proceed to cause some damage to our room. I took the lady at the front desk what happened and she took care of it for me at no charge to me. A BIG THANK YOU to the front desk supervisor Tiffany. Also the manager of this location personally my roommate get settled in our room. This is how good customer service is supposed to be.

We stayed in a Queen Room for a week, while visiting family. The first night we got a room which was facing the highway, which made it hard to sleep due to the noise. Unfortunately, there is no noise blocking wall next to the highway. Of course I do not know if the hotel has the possibility to construct such a wall. Luckily the staff, especially the general manager, are very helpful and kind. We were relocated to a room facing the lobby, which was perfectly quiet. The rooms were clean in both cases and had everything we needed. The age of the building is showing in some places, but there were multiple signs stating that the hotel is being renovated. Can recommend the very cheap breakfast special in the Irish pub that serves as the hotel's restaurant, though other options such as the yoghurt were rather pricey comparatively. At check-out there were some issues with the used credit card which were quickly resolved by the curteous general manager. Would stay here again!

We stayed here with our grandson for 2 nights. Staff was very friendly and helpful. Pool was extra large and very clean. Game room was a plus. Room was very clean and comfortable. Would definitely stay here again.

Check in was quick and easy. Room was exceptionally clean. ( I'm OCD when it comes to hotel rooms because I was a hotel housekeeper when I was in college.) It's close to the highway but you can't hear the highway unless you are in the parking lot. It's a plus that O'Reilly Pub is located in the hotel. The waiter (think his name was Andrew) there helped my husband and I with answers to questions about xlLIVE. It was our first time seeing a band there and the waiter went out of his way to help us. The food was delicious especially the tomato bisque. The location is perfect. Close to 83 and 81. When we go to xlLIVE again, we'll be staying here.

Stayed one Friday night for an early Saturday funeral, and were very pleased with the hotel and the staff. In spite of a local girls lacrosse tournament that filled the hotel with teenage girls and their families, the man at the front desk thoughtfully offered us a top floor room at the end of the hall, noting it would be quieter without the usual traffic (and the late night shrieking that we knew from other experiences with these tournaments! ) And we had not even asked for that consideration, so kudos to your front desk staff! The rooms were clean, well stocked, with minifrig, coffeemaker, etc, and even a microwave to reheat the leftovers from an excellent dinner at the restaurant, O'Reillys, which had huge portions. Talked for a few minutes with the housekeeping staff on our way out in the morning, too, who also seem to take their job seriously and respectfully. Highly recommend this hotel!

Yul greeted us when we arrived, and it was one I'd the nicest hotel check-in experiences we've had. The hotel is very nicely landscaped and the lounge/conference area is well-decorates and clean. Our king room was clean, and larger than expected with a sofa. There was some noise from the highway at night, but not too bothersome. Overall, and excellent stay, will come back again when we are in the area.

Absolutely phenomenal place! I can't even begin to say how happy we are as a family to have chosen here to stay! The pool was amazing and it was super clean. We were given a room that had a sliding (lockable) door that directly leads to the pool! It was PERFECT for us, because we have 3 small children so it was so convenient to just walk from the room to the pool and vice versa. After pool hours these “pool doors” are set to have an alarm go off if opened which as a parent of a small mischievous toddler made me feel much more at ease. Cannot even begin to describe how nice LITERALLY EVERYONE WAS! Front desk, workers, waitresses at O'Rielys, housekeepers, literally anyone you saw or walked past was so so so nice. Room was super clean and pretty big! Had plenty of towels and such and was stocked nicely. The connecting restaurant (O'Riely's) had really really good food. Highly recommend both the hotel and restaurant to anyone! Oh! And 10pm starts “quiet time” aka end of pool hours, etc which as a parent- SUPER GRATEFUL! It was almost like being at home, complete silence! No one running the halls, slamming doors, etc !

Mike at the front desk was extremely helpful, and kindly acknowledged my Diamond Select status by upgrading my room. The 2 bedroom suite is ideal for traveling with someone when you both want your own sleeping space. Despite being ready for a remodel Fall 2022, the room was clean. Especially the bathroom was clean, including the tile grout and caulking. This is easily overlooked at many hotels, but makes a big difference. The bed was reasonably comfortable for my preference, but was clearly not a brand new ultra premium mattress. At least mine was not hard as others had suggested. Peter, the GM, also reached out to me to check how my stay was going. Because this property recognized my BW Status, which very few locations do, I will stay here instead of a Hilton property when I need to stay in Harrisburg… especially after the renovations.

I would choose this hotel again, if I am in the area. The room was a little larger than some of the other chains The furniture was in good condition. The lobby was attractive and inviting for socialization. The only issue was the road noise. I asked for a quiet room, but either they didn't have one or there aren't any. Our room overlooked the highway and we had to keep the fan noise on high to drown out the trucks.

This hotel is in desperate need of renovations. The lobby, hallways and our room all have an old musty smell. The bed was so hard you could feel the springs in the mattress. I've stayed here many times over the past 15 years, but it is no where near the facility that it used to be.

The front desk staff was amazing, so nice and accommodating. Pool and gym were good too. Rooms were good, not as clean as i would have liked but certinaly clean. shower was good. we originally ordered a room with two beds, but got a room with one bed and a pull out couch, BUT this was to accommodate my request to be in a room near my sister. My son used the pull out couch and said it was fine, we had to ask for a blanket at the front desk.

Stayed here for 2 nights. Good hotel with excellent service. Staff's were kind and helpful. Morning Breakfast was good, free shuttle service was a plus. Easy Check in and Check out process. Overall Exceeded expectation.

The option of adjoining rooms/suites was a huge selling point for us. From the moment we arrived on property with friends, we were impressed. The grounds were well maintained and the building was well kept. When we went inside the lobby and check-in area were clean, modern, and tasteful. The rooms were well laid out with comfortable beds and were fastidiously clean. While we did not use the pool or fitness center, we did stop in to see them and were impressed by what we saw. The bar and restaurant being open later into the evening was a nice surprise.

The family suite was roomy, comfortable and clean. We loved the privacy of the King bed room within the suite, and the convenience of the small kitchen like area. Perfect for simple breakfast/lunch. And bringing dinner to the room from the in house restaurant is perfect after a long day!

This hotel is outstanding. The price is right and the amenities are great. The room accommodations are clean and functioning. The staff are pleasant and friendly. The bar has an onsite bar and restaurant which will live up to most travelers needs. The gym is clean and has up-to-date equipment. You wont go wrong with this hotel!

Was there for a conference. The staff was wonderful and friendly. The facility is alwaus well maintained. Would definitely recommend this hotel to any group who needs to host an event. Thanks for a great conference!

My stay was comfortable and I had everything that I needed. In addition, this facility provided fine accommodations for the conference I was attending. Everyone who works here deserves a raise. There is nothing more that I need to say.

My kids enjoyed the pool and the location was great to get to Hershey park. Breakfast was delicious the wait was 20 mins for seating tho. We would stay again in the future. We Recommend for family stay

Best part - STAFF ! Kind, accommodating, and helpful staff. Yul at the front and his female front desk supervisor- both went above and beyond to help me. Pool is great. Hotel is nice. Rooms were large.

Good hotel Friendly staff and very respectful. They let me check in early and they helped me with the wi fi. Rooms were very clean and had a nice size desk for work. I would recommend it to my company and coworkers to visit it.

This hotel is 15 minutes from the park. Great option not many people think of. Friendly, courteous staff and strong management. Indoor pool is wonderful. Exercise room has up to date equipment. It is our go to hotel when we go to Hersheypark a few times each spring/summer.

It's been a while since I've stayed at a Best Western. Since I have both Hilton and Marriott cards, I usually try to stay within those franchises. I needed a hotel to stay for our visit to Hershey Park that wasn't super expensive or super sketchy. This Best Western came highly rated on Google and Tripadvisor and wasn't terribly far from Hershey Park. I think without traffic it took about 20 minutes? It was also a very fair price. For the four of us, it was $158 for the night. We checked in around 9:30pm and got a pool view room. I wish we had time to visit the indoor pool - it looked really big and very nice. The room itself was a good size and clean. The bathroom had basic toiletries - and even a shower cap! There was a sign saying you could ask for other toiletries. Staff were very nice and friendly during check in and check out. I would definitely recommend this hotel for people who are looking for somewhere clean and cheap to say for Hershey Park.

Great hotel that we've started at while visiting the area, very affordable, clean, kid friendly, and not far from local attractions! Mattresses could be upgraded but not bad (i have a bad back so I'm picky about mattresses). The indoor pool is great for families with kids and has a small arcade attached with an air hockey table. I want to give special recognition to Claude at the front desk who has amazing customer service skills, friendly personality and goes over and beyond for guests of the hotel. Thank you!

Stayed here the week before Easter to be near Hershey. It was large, clean and had indoor pool open 10a to 10p! It is pet friendly, we brought the dog. Very nice people here. Has a large bar/ restaurant with breakfast. We'll be back.

There was a tupper wear lid in our hotel room. The pool was cold. The price was $350 for two night but you still had to pay for breakfast but it wasn't all you can eat. You got only 2 pancakes or 2 eggs.

A wonderful place to stay with fine folks serving travelers. My arrival was super-late and the front desk people were of good humor. Checkout was a breeze. The convention rooms were large and easy to find. A nice venue. I'll be back next year.

Amazing, friendly staff! Great conference location. Great restaurant onsite! Elise was the bartender during both nights of our stay and she was excellent! All the hotel staff were friendly and helpful. Definitely recommend this hotel for your stay if you're in the Harrisburg area.

A beautiful place to stay. Being retired we are traveling the country and typically stay at Best Western hotels, this one is a gem. Beautiful lobby, the restaurant was very nice and breakfast was yummy, best French Toast I have ever had,

Perfect for our Hershey Park getaway! Front desk staff super friendly and welcoming. Room very clean and kids loved the pool! Super convenient to have a restaurant to walk to inside the hotel. Definitely would stay again!

Love the hotel, great lobby area, wish the bar in the lobby was open again like it was years ago. Also, mattress way to hard and comforter on the bed too thin. The staff is friendly and attentive and so nice. Truly a very nice hotel. Just need to upgrade the mattresses and bedding and this place would be perfect.

I can't begin to say how wonderful this hotel experience was!!! From the activity coordinator to the front desk, the manager & The O'Reilly Pub it could not have been better!! They all made our trip with the basketball team so great!! Morgan had a lovely treat for all the boys when we arrived! The front desk had our keys & rooms ready to go when we got there. It is a first class hotel I would recommend this beautiful hotel to everyone visiting the area! They make you feel special!!

Loved this group at a great event. Hotel convenient to most attendees. The front desk staff nice and effective. Facilities for an event good. Banquet staff great and helpful. The food was good at each meal.

I wanted a place with an indoor pool & restaurant available for a getaway with my granddaughter. This was the place. It is awesome that the pool is open 10AM-10PM. Very easy to get to from the highway. The staff are very friendly and it was very family oriented. Fresh towels & clean rooms. It went beyond my expectations.

We stayed in the family suite for 5 nights and it was a nice stay. Hotel staff was top notch and very responsive. Hotel is older but well kept. Fabulous old school large pool. Nice Lobby that we used to visit with family. Rooms were comfortable. Would stay again.

My family and dog stayed at the hotel overnight at the midpoint of the return trip on vacation. I chose this hotel as many of the hotels on I-81 had reviews stating that their rooms were very noisy due to traffic. Unfortunately, upon checking in, we found our initial room to be similarly susceptible to road noise from the smaller I-83. Thankfully, the front desk rep was outstandingly understanding and helpful, moving us to another room away from the highway noise. The rooms are honestly adequate. Not gross, but I wouldn't want to stay move than a night. The hotel is located in a corporate park and I would not want to stay here if I was an employee visiting one of the companies in the park. Pros: • Friendly, proactive staff experience • Large, clean lobby • Clean, well-lit parking • Shower with door rather than a tub with a curtain • Microwave and fridge Cons: • The carpet is very worn • Towels are outstandingly scratchy and un absorbent • Rooms either have significant road noise, or overlook the lobby, and lack natural light • Smoke detector light flashing frequently bright green in the eyes of anyone in bed

The room appeared clean, was what I reserved, and everything seemed to work. The bed was hard and uncomfortable. The mini fridge was loud enough that I used earplugs to sleep. Unfortunately I needed the fridge on for food I brought for the following day. The restaurant was overpriced, and should stick to bar food instead of overcooked salmon that tastes only of the butter glaze.

Staff was polite and engaging. Lobby was large, warm, and relaxing. This is a large conference facility with indoor pool and exercise room. Rooms are fairly large with fridge and closet safe. Bathrooms are a little small with low drop ceiling over the shower. Overall cleanliness varied in the room, particularly the bathroom, but have seen worse. Parts of the room could need an update or some attention to detail. There is an in-house restaurant/bar called O'Reilly's which is a decent, well-lit place. Menu is not bad with variety. Food and drink prices are about average. Food quality is average, too. Staff was polite and attentative.

My husband and I would like to give a big shout out to the O'Reilly staff and the staff of the hotel for their amazing service and how they all went out of their way to make everything perfect for us. Specifically, I would like to thank the chef TJ who prepared a wonderful dinner at my husband's request everything was perfect. Also thank you Kevin and Jess for pulling everything together, front desk you guys are amazing. We are there for an extended stay and the front desk staff is very accommodating and have made us feel very welcomed, also they have made our extended stay affordable while our house is under construction. I highly recommend this establishment whether it be for one night or for an event you won't be disappointed. Miller/McDermott

Every morning your greatest with a smile and a goodmorning. Rooms are very clean. Restaurant connected is great, food service and drinks were all great I have not one thing bad to say about this hotel I stay every year for the outdoor show and the reason I come back is because it's a great stay overall! Highly recommended.

I stay here every year for our lodge promotional trip to The Great American Outdoor Show. We always look forward to relaxing at the end of the day with an exceptional meal and our quiet cozy room. Hotel accommodations are outstanding and the staff is hospitable and eager to make your stay enjoyable. We look forward to being back and enjoying the same experience in 2023.

We had another great experience staying at this hotel for the Great American Outdoor Show. The hotel is very clean, the food delicious, and they have a free shuttle to get to the Convention Center. The Breakfast is complimentary and is a full buffet. They also serve dinner and have a full bar. Service by all was outstanding. We have brought 2 other couples with us for the past 2 years as well. We all signed up again for next year. They have a discount price and will hold the price if registered by the deadline. They do have a beautiful indoor, heated pool. We did not use it, but it is there if interested. A great value and place to visit!

The place is big! Clean well decorated and classy. Staff couldn't be happier to help with your needs, very friendly. This was my 3rd stay and each time was the same.... perfect! The GM Peter was a pleasure to speak with, his concerns for your enjoyable stay with BW were obvious. Very professional and caring. Upon exiting for home rebooked for next year's show. Can't go wrong with this BW. Great job by Pete and all his staff.

Have stayed here multiple times and never disappointed. The restaurant is great and the rooms are as expected. The staff is more than helpful with any of your needs. We go to the great American outdoor show every year and stay here. Might i add we always run into other repeat customers that are staying there as well.

My husband and I were attending a show in Harrisburg and decided to book two nights at this hotel. We had never stayed in a Best Western Premier hotel before so didn't know what to expect - just that it was close to where we wanted to be and the rates were reasonable. From the moment we arrived until well after we left, the entire trip was made delightful by the incredible staff at this hotel. The gentleman who checked us in was charming and helpful - moved us to a quiet side of the hotel with no issues at check-in. A bit later, he provided a replacement toothbrush when my husband realized he had left his at home. The room was spacious, clean and the bedding comfortable. The room featured a microwave and small fridge (really helpful for our needs) as well as complimentary coffee and tea. We travel quite a bit and have rarely, if ever, stayed in a hotel that was nearly full that was as quiet as this one! We never heard other guests even though we saw plenty of people due to a local outdoor show using this as a main hotel. The on-site restaurant had a great staff and the food was terrific. We ate breakfast there each day and had a really nice dinner on our last night. It is an Irish themed pub and has an extensive beer menu and most Irish specialities. Servers were helpful and friendly! Just outside the restaurant is a coffee station that was just the ticket to replenish my travel mug prior to leaving each morning! Our check-out was simple and accurate. Two hours after we left, I realized I had left my personal pillow in the room but we were already back in Maryland. I called the property, spoke to a very helpful gentleman named Peter. He promised to check on the pillow (even though housekeeping had already turned over the room) and call me back. I assumed it was long gone, but Peter called later in the day, apologized for taking so long to call, but assured me they had found the pillow (minus the white pillowcase that was on it- already stripped and sent to laundry - no problem there!) and he would send it back to me. I was delighted to receive the pillow less than 24 hours later via FedEx! From start to finish, the entire hotel exceeded our expectations and I would not hesitate to recommend it to travelers in the Harrisburg area! Well Done The Central Hotel !!!!

This hotel is excellent. Very clean! Love the ambiance and the pub is great. My only complaint would be the bed was not that comfortable, but everyone is different. My husband and I continue to stay here when we are in the Harrisburg area.

This hotel is the best! We stayed there with a large cheerleading group for two nights. The accommodations were great! The restaurant food was delicious! The employees are what makes this hotel special. Everybody we encountered for assistance with our large group could not have been any kinder or helpful to us. They served us meals in a timely manner and went out of their way to help us get breakfast on-the-go early morning! Every employee was kind and helpful. We will definitely be back!

Mike S. was the front night time receptionist the weekend we stayed. He was very helpful. Awesome customer service. Food and service at O'Reilly's was great. Room was clean. Mike even helped us find a spot my child could practice dance routines.

As usual (we have come to this hotel every year since 2017) the staff at this hotel made the stay a complete pleasure! They're so kind and efficient and happy to help. Everything was clean and nice and just as we remembered it. Any time we needed anything (towels, pillows etc..) the staff was friendly, quick to deliver and just overall pleasant. We LOVE when we have a Hershey tournament (like literally every parent on our team gets excited) bc we get to stay here. Our kids love it, the staff doesn't treat them like hockey criminals (so many hotels do), they set up space for them to be kids and play, the pool is always clean and sparkling, the restaurant has a great selection of menu items for them (and is too). We all LOVE this hotel!

Extremely helpful, friendly and accommodating staff from the front desk to the sales staff, (shoutout to Megan and Julius) to the cleaning staff. would definitely stay there again. Nice rooms and quiet.

We had our company Christmas Party here, the entire experience from booking to attending was absolutely wonderful. Everyone from the mangers to the serving staff were incredibly friendly and helpful. The venue was very clean and they did a great job of decorating for our event. We have received a lot of very positive compliments from the employees that attended. We will definitely be going back.

My family and I visit Hershey each year for the Christmas/New Year season and have stayed at the Best Western a few times. Each time we have loved staying here because it was close enough to Hershey, but far enough to be away from crazy crowds. Also, it was always beautifully decorated and very clean. However, this year we were gravely disappointed with our stay. First, the floor our room was located smelled like pot/smoke. The chair in the room had crumbs on it and was missing a wheel. Additionally, the room next to us was very loud and continued to make noise until after 4am. The next day, the front desk kindly moved our room at our request, but the room given to us had mold around the bathroom tub and there was weird hair in the corner of the bathroom sink. Having already moved once, we did not ask to move again. We also noticed that the hotel itself was not its usual clean and pristine self. There was an empty Gatorade bottle in the business center, a used and empty coffee cup in the lobby, and a piece of sheet rock in the stairway. All of these instances have made us second guess ever staying here again, which is honestly sad considering we used to love it here.

Items left on floor from previous Guests (socks, food, wrappers, chap stick), dirty towels in the room, room smelled like a sewer when first entered. Tv didn't work for most channels in one room. Fridge in room only worked as a freezer

This hotel was beautiful - exceeded our expectations. Very clean hotel, friendly, professional staff. Comfortable room. Restaurant on site. Great location - close to Hersey Park. Will definitely stay here again on our next Hershey Park trip!

Our stay was very smooth with no problems. Check in and out very easy everything explained in a very simple manner. Accommodating in all ways. Very clean - all staff very pleasant and friendly. Restaurant in hotel was a plus, food and staff were Excellent there as well.

This hotel was great! The location was perfect what what me and my friends needed. Check-in and check-out was quick and easy. Staff was super nice. Zach in the restaurant/bar was very friendly and attentive! Would definitely come back!

I understand there may be a shortage of staff but things were a mess. The first room we were in 304 had a phone missing all the buttons to call the front desk, housekeeping, etc. when we got back from dinner the room smelled very badly of human waste. They quickly moved us to a new room which was very nice, however, in our second room, only one outlet in the bathroom worked, and the room safe was locked. Our dinner buffet was really too cold to eat. The chicken was rock hard and the cod was icy cold. The salad dressing was so watered down it poured like water. The desserts were good. Decaf coffee was like brown water. Breakfast buffet was ice cold. Bacon not cooked enough by about 5 minutes. The sweet rolls were still frozen when they were put out. I would not op for their buffets unless you like cold food. The lobby is beautiful. Nicely decorated for Christmas. The day we left the smell of human waste permeated entire first floor. It was gagging. This place needs a lot of work. I would never come back.

Was welcomed as a rewards member. Upgraded to a room the likes of which I've never seen before (two queens in main room, and a MB with a King); and I've stayed in many hotels working 32 years in the airline business. Great experience on check out. It was quiet and the bed was comfortable. We didn't even notice the heat going on and off. The pool was so clear, we weren't even sure there was water in it at first. Overall, a fantastic stay and no question about where to stay next time.

This message is directed to the manager Peter Chiccarine who made the call to shut down the bar early after we had booked dozens of rooms again this year fir our annual horse sale. We are horsemen who travel from all over the globe to assemble in Harrisburg each year for our annual yearling horse sale. Over $40 million invested in a 4 day span to buy young horses and support regional breeding programs and agriculture. Our organizers have a set of “recommended” hotels which we stay at. For years we have made the best western premier our home away from home, however the last few years we have noticed that the bar area has fluctuating closing times. Most of us are at the sale from 9am to 5pm. We rush back to the hotel, wash up, and head to dinner. After dinner we assemble at the bar inside the hotel for drinks and catch up on our industry. This year Peter “made the call” to shut down the bar at 11pm. I arrived after dinner and to my surprise the bar was closing. Let me start with the hotel. It is far from a 4 or 5 star, however the luxury of having a place to meet owners, trainers, breeders, makes it enjoyable. Removing this part of the experience really does no good for the hotel. More than several horsemen, owners and breeders were upset about this decision. We have options, and I can assure you this decision was a negative one within our community. I did try to speak with the food & beverage manager (woman). I even explained that the night before my bar tab was $1500 in 45 minutes. There was little remorse from the decision. In fact, she flat out didn't care. I can assure you this will be our last year. If you have a conference, find another spot with cleaner rooms, working AC/Heat, and pre set times die their facilities.

This was a stop over from Maine to Florida. The hotel is very pet friendly. The hotel met all our expectations and more. We will definitely make it a twice a year stop in our travels. The restaurant/bar/lounge was great. Food was delicious and portions were large while the price was very reasonable. Room was spacious and clean. Bed was perfect after a long day of driving.

all-in-all my stay at western was a pleasure. the rooms are set up to handle your electronics. don't forget to read the welcome card in the bathroom, it states items you could receive if you forgot to bring your own.

Was really nicely appointed with bar and restaurant. Was able to handle our overnight conference as well as one other conference and a large wedding. Staff were very professional and friendly as well as polite.Rooms were clean and comfortable. Restaurant could use more wait staff when so many events are going on.

This Hotel is the best, Have been staying here the last 4-5 years, The staff at the hotel couldn't be nicer to help with any of our needs, the rooms are very clean and well maintained. The Restaurant/bar is top shelf, We have never had a bad meal there and the greeter girl at the restaurant was so nice as was the bar tender Jared. They made our stay very enjoyable. I would highly recommend the Best Western Premier.

The hotel on the outside does not appear to be anything special. The lobby is one of the nicest lobbies that I have been to in a hotel. Their restaurant, though we did not eat there, was rated very high and was busy. The rooms were not bad, but not great. Walls and trim appeared to be older and the decor was a bit dated. There also was no hair dryer in the room which was kind of odd. The room was clean, just dated. We also had to keep the air condition set at 64 and the room never felt like it got cold. It was comfortable, but I have never had to set the temperature that low to be adequate. However, overall we did enjoy our stay.

Older property, but very clean and well kept. Restaurant/bar attached with large congregation area at front desk. Indoor pool. Attentative staff. Convenient to I-83 interstate, gas, stores, other restaurants. Fast elevators. Only negative, low ceilings in rooms (at least on 3rd floor). Some rooms have outdoor balconies, other rooms look over indoor pool area.

As always we enjoyed our stay at a Best Western Hotel. We were even able to get adjoining rooms with friends so we could hang out together and watch the Patriots Game. When the house keeping found one of our wallets we were immediately called and it was mailed back to us the next day. We would recommend this Hotel chain any time.