Best Western Plus Hotel The Inn at Hampton, Hampton

Breakfast was awesome, indoor heated pool, WIFI was great. Excellent staff, millie at front desk clerk was very helpful, nice room and clean. We will stay again, when back in area. Everyone was friendly and professionally manners.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us, we greatly appreciate for your stay and taking your Valuable Time to write a review. I'm happy to hear our staff and our team made your stayed enjoyable. I'll definitely share with my team and staff this such nice review. We look Forward to seeing staying with us again soon.

Room was very clean. The motel was equipped with in door pool, weight room, delicious breakfast. The employees were very nice. The outside and inside of the motel was very neat. It was located only a few miles from the beach, and you could actually walk if you want to a local eatery and store for drinks, gas, etc.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You very much for your feedback. We greatly appreciate for your staying with us, also thank you very much for feedback on all of staffs and facility were helpful during your staying. We look forward to see you staying with us again soon.

We were one night in family room. Room was very nice ! Also Service was friendly and hotel is in good location! Great choice for this price! Will definitely check this when visiting again in Hampton NH. Breakfast food was excellent the hotel was nice and clean. All employee was very friendly and helpful.including the WI-FI for me as a business traveler was excellent.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
We greatly appreciated for your staying with and your valuable feedback. I'm glad our facility and staff made your stayed much better. We look forward to seeing you in near future.

We were here for 2 nights while my husband was in a training session for work. The room was clean and the bed was comfy. The hot breakfast was nicely presented and the staff super courteous. We want to give an extra big TY to Joyce. My husband's cell phone got left behind. Joyce brought it to lost and found. Highly recommend.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Lise Thank You very much for staying with us. We greatly appreciate for your feedback back. I'm glad our staff was helpful during your stay. I will definitely pass your words to Joyce. Looking forward to see you staying with us again when you're back in area. Have nice rest of the year.

Everything was clean. I can tell that they make a very good attempt to keep everything clean because I could smell the cleaning solution. The room was comfortable and the bed was fine. The breakfast in the morning was nice and the staff were friendly and helpful. Note: I signed up to be a BW rewards member, but my stay did not qualify at the corporate rate. That may be an issue for some of you.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You very much for your time to write a review. I'm glad our staff made your stay with us enjoyable. I apologize for your stayed wasn't eligible for receive points. Please book us directly next visit in area or bestwestern.com. When you back in area please stay with us will make sure you get points for your stay. 10 points for $1 worth 1000 points minimum per stay. Hope to see you back soon.

My family checked out Hampton Beach for a summer end getaway. The Best Western was a nice hotel, BUT the room we were placed in (#125) had one window and it faced a back alley. Looked sheisty so I figured I would close the dark brown curtain, so my kids wouldn't be scared. Well, guess what? The curtain didn't slide to close. So I clipped the curtains together to give us some privacy. BUT, the AC unit is located under the window and the pinned curtain blocked the cold air. So our room was HOT. The next thing was people shooting off fireworks in the parking lot. I understand fireworks are legal in NH, but at 12AM, it was a nuisance. We didn't make a fuss about it because it was only 1 night stay. The breakfast was OK. the room was big and spacious which I liked. The indoor pool had warm water and it was nice until some other adults came into the room with beer cans in their hands. We managed to stay in the pool for about 45 minutes until I said it was time to go as they just sat there staring at my family. I thought it was going to get like "Deliverance" in NH for a minute. All in all, very clean hotel and staff as accommodating.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for your time to writing a review. We greatly appreciate for your feedback. I'm also happy to hear our staff was very helpful during your stay. Side Brown curtains are for display only, black out curtains are back of sheer curtains. We hope to see you soon staying with us again and will make sure your stays will be more enjoyable than previous visit. Have a nice rest of the year.

We stayed for one night on August 11th, during a mini-getaway with our close friends. We had booked two rooms next to each other, and the check-in process was fine. We found the rooms to be very spacious and comfortable. After leaving our bags in our rooms, we left to visit the beach area before enjoying dinner at a local restaurant. After then returning to our rooms later in the evening, our friends were unable to get into their room because the door lock mechanism was malfunctioning. The Manager-on-duty attempted to open the door but was unsuccessful. After trying a couple of different things and making some phone calls (apparently), there was still no solution to the problem. Eventually, our friends were placed in another room to relax while Management attempted to get the door open. Our friends ended up having to spend all night in the "holding" room without any of their belongings. This was a major inconvenience especially since one of them is currently pregnant. I know that they didn't get much sleep that night, and the next morning, when an off-duty former Maintenance worker was finally able to get the door open, the Front Desk Manager and staff were less than sympathetic to the situation. I understand that Maintenance issues happen, but I don't feel that enough was done to rectify the situation upon check-out. I think that we were offered a slight discount for our next stay, but we won't be returning if this is the level of communication and customer service that takes place at this hotel. Coming from someone who has worked in the Hospitality industry for almost 10 years, this was a very disappointing experience.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with a 20% discount to use towards a future stay. When you're ready to use this discount, please contact me directly and I will personally assist you with your reservation. Please consider staying with us again so that we can have another chance provide you with superior service. You can reach me directly at 603-926-6771

Excellent customer service. We arrived a little early but were immediately assigned a room. Large pool that is easily accessible. Courteous and helpful staff. Room was average size but very clean. The parking lot is more than ample. Good breakfast served in a spacious room.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciate for your feedback. Look forward see you staying with us back soon. I'm happy to hear, staff was helpful during your stay. I'll definitely pass words to desk clerks, and Housekeeping staff. Sincerely Ismail Pethania General Manager

The hotel was OK. Room was a little old, but clean. Very strange and uncomfortable bath/shower. Staff was nice. But it was about 50 feet from a crematorium!!! Our room's window looked right at the chimney! It was very creepy. I moved my car, concerned that there would be dead people ashes on it. Also, doors are paper thin. You heard doors slamming all day and night.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciate for your feedback. I'm happy to hear are staff was helpful during your stay. I'm sorry to hear about noise during night time. I'll definitely upgrade to our Suite building, larger room and much quiter. Look forward to see you soon, when your next visit to Hampton.

This was my 3rd time staying here and would definitely return. Very clean and excellent customer service. Breakfast has many choices. The outside grounds are beautiful kept. They have many weddings there.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciate your feedback. Look forward to see you soon.

A little dingy and felt cramped by lower ceilings, dark colors and narrow hallways. Pool was nice. Breakfast buffet was above average. Executive suites were way in the back above the small conference center, park around the back if you have one of those.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us. We greatly appreciate for your feedback. Look forward to having you in near future.'

when we travel we usually stay at a best western to earn points toward a free night. this best western was also very good offering an indoor pool, clean rooms and a free breakfast. the breakfast area was actually the biggest one i have seen at a best western and was well attended to. there is a family style restaurant directly across the street which was also very good along with a mini-golf course also within walking distance. it is a two story hotel but you will need to carry your bags up the stairs. other than that, a good place to stay in the area, located minutes from the beach.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Fred Thank You very much for taking your time to give your feedback. We greatly appreciate for your staying with us, I'll definitely pass this words to my Breakfast team. Look forward to having you in near future.

First and last stay for us. All the rooms our family booked need rénovation. The Hotel is old, strange odors, humidity. Beds very un confortable, no extra bed available and the agent told me there would be at the réservation. No coins to use the laundry machine. The bath is full of black spot. No elevator.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated for your feedback. We've recently upgraded our Guest Room's and Bathroom's. I'm extremely sorry to hear you stayed wasn't enjoyable. Please give us a another chance to serve you better. We've elevator in are Executive Suite's room's or upon request we've ground floor room's also available.

We stayed at the Best Western - Hampton on our way from Boston to Portland. Our rooms were clean and spacious, with cathedral ceilings. The 5 of us split two rooms. Check in and check out was easy and though there's not a lot to do in Hampton, you're near most of the things, especially Smuttynose Brewing. The breakfast was larger than continental and included in our stay, though it was mediocre food. Overall, a good place to stay!

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciate for your feedback.

I thought I was making a reservation thru Best Western but it was thru reservations.com. Seconds after I made the reservation I tried to cancel on-line. The site would not allow me to do this. So I called reservation.com. They told me it was non-refundable. The support person on the phone said she called the manager of the Best Western, Hampton, NH and he gave a verbal waiver on the non-refund. For 2 1/2 weeks of phone calls to reservation.com they kept telling me I would get my refund. Yesterday, they sent me an e-mail stating that the hotel manager decided not to give the waiver. To summarize, you do not know this is non-refundable until after you make the reservation. Recommend you use other means besides reservation.com. The other sites say “refunds if cancelled within 24 hours. Reservations.com rips off people!

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thanks for reaching out to us. Type of reservation we received from Expedia.com is a Non Refundable Rate. That means once you reserved a room's you're in lock for Guaranteed arrival and can not be modify or cancel. I apologies for any inconvenience, Expedia.com is a third party reservation's and we can't control their website.

We ended up here by chance on a Saturday night...in Hampton for a concert and needed a place close to the beach/boardwalk to stay. Looked on Expedia and called the hotel directly since we were on the road and had nowhere to go from noon until check-in time. Ishmail took our reservation and made a sincere effort to accommodate us, in fact so much that upon arrival he gave us the first room which became available, at 12:30, and it happened to be a suite for the same price of the standard double which we had reserved on the phone 30 minutes before. He was so very friendly throughout check in as well, and this continued right through checkout, including cooling down the little fitness room immediately upon request; allowing easy late checkout; and staying on top of the lobby coffee like a champ. The room was very clean, cool, and comfy, and I was confident that if any of these hadn't been so, Ishmail would've turned things around anyway. We would undoubtedly stay here again.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you very much your kindness review. We appreciate for your feedback. We look forward to see you in near future.

Stayed in the executive queen suite. Comfortable for a family of four. Clean, quiet and we all slept well. Close to the beach. Breakfast selection was plentiful and had all our favorites. Staff was friendly.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us. We appreciate for your feedback. Look forward to see you in near future.

Got the Triple Queen Suite for a few days with my daughters! It was perfect, and location is great! Visited Canobie Lake Park and the beaches. Mini golf across the street was nice! The pool was great. Nice big breakfast before we headed out to adventure.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank for staying with us, we appreciate for your feedback ..

Everything here was great- check-in fast and friendly, coffee and tea available in the lobby, adequate parking, room (1 king bed) good size, we liked we could open the window and let some fresh air in, bed very comfortable, everything clean. Breakfast was fantastic and the grounds are peaceful, we spent a few minutes enjoying the gazebo. One thing we were looking for was a fitness room, this one was ok, better than some we've experienced on this trip. Cardio equipment was lower end but worked. Cable machine had some frayed cables, water dispenser had no water, little floor space which was ok since there was only 2 of us, but our biggest issue was it got super hot in the small room with no airflow. If there was a way to have it a bit cooler/some air movement, it would be bit more bearable. We would stay here again.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciate for your feedback.

This was our first time here and it was a nice hotel. Staff was friendly and helpful, and the rooms were very nice, spacious and clean. The pool water seemed cool, and there were a few other families who agreed that it didn't seem heated the evening we were there. The breakfast was nice for a free breakfast.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciate for your feedback.

Our room was on the small side with one double bed. We were right next to the front desk and got noise from the parking lot and the reception area. The room did not smell as good as it should probably cleaning chemicals but was not unbearable. The breakfast was just ok-I expected better from a Best Western Plus. Overall just a fair one night stay.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying. Our hotel features a variety of room sizes to fit your individual needs, from the king standard, to our executive rooms, to our 2-room suites. I hope you will give us another try in the future! Best.

the location is convenient to Portsmouth and beach , the room is nice is and clean, but outdated -mold in the bathroom, the pool is small, breakfast is ok , but as someone mentioned -the hotel is located next to crematorium, and the smell at the hotel is really weird, and during few hours in the evening the smell was intolerable, even it was rain and heavy wind, I can not imagine how it will smell in the summer. I kind of can not get over this smell even after we left one more thing -the walls are very thin and our neighbors were very noisy

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your comments, but I am sorry you did not enjoy your stay or the renovations. I hope you will try us again.

We got adjoining rooms and the high vaulted wood ceilings blew us away. It was so pretty inside. Rooms were clean and staff was really helpful throughout our overnight stay. Breakfast had a larger selection than most free breakfasts do. Definitely a hidden gem and price was reasonable.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for choosing Best Western - we are glad you enjoyed your stay!

The staff is very helpful and friendly. Very well made up rooms. Internet worked very well. The breakfast options were the best I have seen in any motel that offers a free breakfast. Breakfast staff made sure everything was full and hot.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for your review. Your comments are much appreciated. Best.

Not bad for the money but the beds are not comfortable. The toliets in the bathroom are the lowest I've ever seen. Was clean and breakfast was good. They have 2 entrance one into the lobby and the other at the other end of the hotel were you can just walk in, seemed a bit strange

This hotel exceeded our expectations. We visited in April and paid a very low rate through Priceline. The room was clean, and the beds were impressively comfortable. The pool temperature was perfect, there were plenty of towels available. Breakfast was certainly a highlight because the breakfast bar was well maintained, and the offerings showed care and variety.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for your review. I hope you will come and visit us again soon! Best.

Unable to drive in blizzard conditions. Stopped at Hampton Inn Exeter. Completely booked. The front desk attendant referred me to the Best Western Hampton as his girlfriend was the front desk attendant there. They had vacancies. Standard hotel size room. Clean. Functional. Able to catch a good movie. Comfortable bed. Good breakfast that comes with the room. A very good overall value.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for your comments. I am glad you enjoyed your visit, and hope you will come see us again.

Ok, stayed here for two days, the rooms are tiny and extremely outdated, it should be called a microtel...no way should this be considered a Best Western PLUS...the whole place is just set up weird...and the breakfast was nasty...everything was overcooked and hard...we didn't dare to eat it....the people were certainly nice enough but this place is a dud....old and musty smelling...stay away from this one...it's not worth the price...

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
I am sorry to hear you did not enjoy your stay. If you would like to return we will do our best to make you comfortable. Thank you.

This hotel is the correct hotel located on Rte 1 Lafayette Road in Hampton across from the pirate golf course and next to the funeral home that is Remicks seems they did not care to discuss my dislike of the establishment or my complaints of the people there for a running race. But now respond by saying I've complained about the wrong location. I know where I stayed and the issues we had are correct. It was horrible and the room was old and dirty. The breakfast was not free they said we had to pay for it in less we had a complimentary ticket which we did not. Easier to say I'm complaining about the wrong location rather than address the problems when customer is complaining to you or staff directly. Maybe I should let my credit card company know I've been charged for a hotel room of a place I did not stay at, per the management?

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your comments. (One note: the breakfast buffet is complimentary, no tickets have ever been required.) Best.

We stayed here for a Reunion in the area, and where told upon check in that they where booked full, due to some road race going on. These Road Race Folks where VERY LOUD! I had requested a first floor room due to hip issues and I do not do stairs well. We got a second floor room over the POOL area which smelled of chlorine so bad that I instantly became congested. The room also smelled faintly of chlorine. The stairs where carpeted and dirty looking, and I had a tough time climbing them with my hip throbbing with each step, since they where very narrow and high steps. I called the front desk and complained but was told we got the last room available. The next morning as I dried off from my shower I noticed lots of black hairs in the tub, I am BLONDE and so is my husband. YUCK! We both felt stiff from sleeping on the hard beds. We made our way down to the continently breakfast and the smell of pool was strong as we entered the restaurant which is on the other side of the pool from our room. We thought it was free breakfast but where told NO just free coffee. Nothing being served even looked remotely appetizing so we opted toot eat, but go somewhere else. When we checked out I complained of the smell of pool, the 2nd floor room and how I had requested a 1st floor room due to waking issues, and that the room was not clean, and the beds hard as boards. The man who had checked us in the day before told us OH we are so sorry, you should have requested another room. I said I did but you stated you where full. He said Oh no we always have a few extra rooms just in case your not satisfied., I hope your next stay with us is better. I said Oh No we won't ever be back, but I will be certain to let friends and family know how the stay was!! I was also not impressed with the VANS full of people that parked in handicapped spots and where all hollering and ringing cow bells in I assume celebration for there Runners! Wish I had been told it would be a loud crowded weekend, because I much rather pay $385.00 for 1 nights stay for a more upscale luxury hotel in another area, than a run down dump in Hampton NH with staff that likes to pretend they are being helpful after the fact.

The place itself was very nice. It was clean and had all in the room that was promised. The desk clerk that was on when we checked in did not seem to know what she was doing. We had prepaid and she tried to charge us again. Just seemed to be new. We were given the first room right at the entrance and being New Years eve we could hear it bang shut all night. All in all it was not a total bad experience.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your post, I apologize for the confusion regarding your reservation. If there is any issue in regard to it, please contact me directly, I am here to be of assistance. I am very glad to hear that you enjoyed the room and the breakfast, and I do hope you will visit us again next time you are in the area. Best regards, and Happy New Year!

Had a very nice stay at this hotel, great location for Hampton area, and very good caring service. Close to dining areas and close to the beach and the costal ports. Ideal if you wish to visit Portsmouth and not want to pay the big bucks.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
On behalf of the staff and myself, we thank you for your comments and for staying. I hope we will see you again soon. Best regards, and Happy New Year!

everything about the hotel was wonderful. I tried to get a room in August but the manager (sunny) didn't get back to me. This was an auction coupon with no payment to the hotel. I ended up going in December as a second choice. I recommend this place if not getting it on the auction and wanting to go in the summer.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
I apologize for the communication failure, but I am glad you came to stay with us and enjoyed your visit. I hope we will see you again soon. Best.

Older hotel not updated...not particularly clean...hair in shower and toilet seat...yuck. Food on floor in lobby when I entered to check in. Maid service did not attend to room until late afternoon when we were getting ready for a party even though we requested it be done early in the AM.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
I am sorry to hear that you did not enjoy your visit. It is always our goal to exceed guest expectations and I am disappointed that we fell short. Our property has undergone extensive renovations over the 2016/2017 seasons and all rooms and common areas now feature new furniture, carpet, wallpaper, drapes, and more.

We stayed at this hotel in the past and were pleased with this establishment so we returned. And, as we expected, all was good and we had no problems. It was off-season so it was quiet, which we liked. Included in the price was breakfast which had a nice but basic assortment of food.The scrambled eggs however were "dry". The bed was extremely comfortable! We would stay here again.

This is the absolute worst Best Western I have ever stayed it. It definitely should not be called a BW Plus, nor should it even be part of the BW chain. The room was dirty, with filthy carpet. The hall carpet was also dirty. Furniture was ancient wood with finish peeling off, doors were ancient. Doors didn't close automatically. Security doors to outside didn't close automatically. Security doors weren't locked late at night. There was a strong smell of perfume in the room that gave us headaches. There was trash outside our sliding glass door. This hotel needs to be remodeled ASAP and removed from being a BW Plus. It tarnishes this hotel chain's otherwise excellent image.

We will be staying here in the future. Clean comfortable rooms. Excellent breakfast. Easy check in. Efficient housekeeping staff. Used pool 3 times a day. Used treadmill daily. So much to do in the area shopping, concerts, near LL Bean outlet. Easy to get to. I highly recommend it.

We have stayed at this hotel at least once a year for the last 5 years. The hotel has not only been kept up ,it has undergone major upgrades in the last year. It is a very convenient location for any one visiting the Hampton area or Boston.

Hotel was nice overall. Toilets to low to the floor though. A bit pricey for off season. Some noise from kids in hallways and upstairs. Otherwise a nice stay and the breakfast was above average. Better than most other hotels.

Only as a last resort. The deadbolt on the door did not work because there was no hole for it in the door jam. The separate bathtub/toilet room was tiny and it's door was warped and barely shut. Shower kept running out of hot water. The room's 'carpeting' was gross.

I had 3 issues with this hotel: 1. The coffee pot was not cleaned. The previous guest put the coffee in the water tank. I had to clean it by myself. I didn't report the problem 2. They only give 4 bags for coffee for my 3-day staying. They didn't refresh the coffee after my 1st day. 3. I specifically asked for a quite room when I checked in. I was assigned a room which a window near a big fan (don't know what it is). The fan can turn on during night which can be very noisy.

Best Western Plus The Inn at Hampton, New Hampshire was very nice. The property was well maintained, the room was very clean and very clean bathroom. Bed was comfortable, room was nicely decorated and location was good. Breakfast had a lot of options, however, the eggs weren't very appealing! But, for breakfast being included, the french toast, home fries, sausage, juice, fresh fruit and muffins were very good! Will definitely return and stay at this property.

Off the plane,in a car and off to our first stop.was a nice drive Up to Hampton with lovely afternoon sun and hot! The receptionist was great, and as I had a problem with my knee had booked us into an appropriate room with a low bath. She phoned us up a while later and asked if everything was ok, She also helped us out with the laundry facilities, she really was helpful( can't remember her name but her home was in another state with lots of farms, so not a city girl). Free breakfast was good and set us up for the day. Stayed here for 3 days as we hadn't been to this part before. Hampton beach wasn't far away- lovely, along with the rest of the coast. It is on a main road and next to a funeral home, but they have plenty of rooms if you don't want to overlook it. Has an indoor pool which we didn't use but looked good.

Travelling with a friend, we discovered this lovely area. We arrived and Sunny put us at ease. Very friendly and helpful. The room was great. Nice and clean and comfortable. Good breakfast. Great location

Travelling with a friend to explore New England and the Maritimes. We received excellent service from Sunny Limbachia at the desk. Nice room that was clean..restaurant handy across the street. Great wifi.

Cannot say enough for General Manager Sunny, and his team like Jerry, Lexi and all who made us feel at home and welcomed. Our mother had died and we not only had to make arrangements for her funeral but also to provide rooms for other family coming in. When told of our situation, Sunny said, "no problem" and he was absolutely right. I cannot tell you how comforting it was knowing he and Best Western would take care of all our lodging needs. His staff treated our entire family with courtesy, kindness and professionalism during our extended stay....we thank them all for their compassion. We could have stayed at various local hotels but we are very glad we chose and stayed at this Best Western Plus. It was very clean, convenient to shopping, services and local beaches. Breakfast had a variety of items for everyone. We don't usually stay at Best Western but that will change in the future. Thanks again Sunny and your entire staff for all that you did to ensure our stay was comfortable and memorable. We sincerely hope Best Western shows their appreciation for all that you do for your valued guests.

My wife and I joined two friends from our home town in Brockville ON Canada on Monday Sept 18, 2017 for a mini vacation, and for the location and exceptional value, the Best Western Plus The Inn At Hampton was chosen. We occupied 2 ground floor rooms, which were both King bed rooms, nicely appointed with full bathroom with toiletries, flat-screen TV with free HBO, sports etc, a fridge, microwave and coffee maker, and free Wi-Fi. A 'standard' breakfast buffet was included. The hotel also boasts an indoor pool, exercise room, and conference facilities for up to 500. The staff on the front desk were friendly and professional. We would use this property again and highly recommend it.

Upon arrival first visit to our rooms bathroom walls were.terrible dirty. Further inspection so was the shower the mirror and our washcloths the bedside stand included a bible ....swimming in a sticky liquid room smelled of dirty carpet or vacuum unsure which! The cleaning staff when greeted didn't return the greeting! Breakfast although "free" was cold....i love best western I hope this was just a bad time of year for this one!!!

Great service but the bed was very uncomfortable! The staff was great & very pleasant. The room and dining area was very clean. I would stay again if I knew the beds were softer. The hotel is close to all of the local attractions, witch made it a lot easier.

This is a great option for people who need to stay near Exeter. It is a clean, affordable hotel with a decent, not great, breakfast. The internet is speedy and reliable, beds were comfortable and the staff was very friendly and helpful. For a small hotel, the pool was a decent size. The room had that funny "hotel smell", or whatever you want to call it, but we opened the window and that took care of it.

Clean and comfortable place to stay. The common areas are nice and our breakfast choices included muffins, toast, cereal, pancakes or french toast, eggs, and home fries. Juice, coffee, milk, and tea were also provided.

Nice clean Hotel,Friendly staff and located about 10 mins off 95.There is a restaurant across the street Logans Run food was good as well as the drinks seems to be a local hangout but we felt comfortable there.The beaches are a couple of miles away.

We stumbled upon this hotel and were very pleased we did. From check-in to check-out, the people were so friendly. Our room was clean and comfortable. The only concern I would have is for people taller than 5 foot 9 inches tall would say the shower is too short. Lucky for us, we're 5'6" and 5'7"! it's a pre-fab shower and the roof is too short. Other than that, it was great

Stay away from this hotel!! It is hands down the worst place I've ever stayed. It was so bad we left after 4 hours The room was clean but felt damp even while running the air conditioner. The worst part was how loud this hotel is. Here's a tip for, if you walk into a hotel and they have multiple signs throughout requesting you to be quiet, chances are it's loud. You hear everything. We had a room and you could hear the guests next door. They were not being loud they were just talking. It sounded as though they were in the same room with us. The walls must be paper thin. There is zero soundproofing as far as I cant tell. Even with earplugs and a pillow over my head, I heard every word. We left before 9 pm. The woman at the front desk was helpful yet powerless to give us a refund. She did offer us another room in different area but suspecting we'd be faced with the same issue, we opted to pack up and leave. The most disappointing thing is that the hotel manager can issue a refund yet he refused. This is something that can be done but is at the hotel management's discression. He chose not to work with us at all. This will be our absolute last time staying at any Best Western.

We were only in town one night and had a nice clean room, comfortable bed, and helpful front desk. The price was reasonable and the location was great. The hotel was next door to a funeral home where we were going to a service.

We were in Boston for a friend's wedding. We decided to take a few extra days and hang out on the coast. This area seemed centrally located to take day trips from. The hotel was very nice and clean, and a short drive from the beach. Beds were very comfortable. Nice pool. Awesome breakfast. Front desk staff super nice and professional. We had an upstairs (2nd floor) room with a cathedral ceiling! Be warned there is no elevator, but that didn't bother us.

it was good to visit there because of family history in the area . I would stay at that hotel again because they was nice hostess breakfast was great to. the room was smooth and great in clean and I sleep great check out was good to they help on some information that I ask about and the got the information in a timetable time. I'm going to go down in a month again to stay again .

We were pleasantly surprised to have had an upgrade, upon arrival. It is being remolded(didn't impact us at all) We look forward to returning and seeing the finished result. Thank-You for such a great stay.

We have actually stayed at least 12 nights in hotels over the last 12 months and this was our least favorite. Last year we had such a good experience that we recommended it to my niece who booked a room also and had several issues. Last year we were in a much newer room around the back and it was handicapped. This time it was an older room and very noisy and definitely not as clean. Disappointed and will probably not stay there next season.

The location was excellent and the quality of service was great. Logans Run Pub across the street had very good food and service. If ever in this area in the future, will definitely stay here.The beach area had the Maine coastline line, beautiful.

We stayed on the conference building side and it was very clean and quiet. Breakfast is included in your stay and is very good, too. The hotel is only minutes to Hampton Beach which was our destination. There is alot to do in the area.

Nice place to stay. Staff were very friendly and helpful. Breakfast was better than just some bread and muffins. Food was hot and the staff there was friendly and n made sure you had what you needed. Bed was decent.

Stayed here with my teenage daughter on Sunday night. Ask for a second floor room if you stay here....nice high vaulted ceilings. Great price, very clean room, typical hotel breakfast, but the breakfast room is much more spacious than other similar hotels, which was nice. Just a couple miles inland from the beach, great location. Staff very friendly and professional. Highly recommend this hotel.

everything was great except pool was supposed to be "heated" and it was cold! otherwise breakfast was awesome, staff was awesome and room was awesome.. it was our first stay at a best western and i would stay there again!

This was a good hotel just a little drive away from Hampton Beach. The room so were very clean and the breakfast was good. They switched up a few menu items each day to give some variety. The hotel internet was very good. The staff was very nice and accommodating.

Had another place booked but was a Dump when we got there. Call BW had Room was awesome clean roomy all that was needed and price was. Great Staff was friendly and helpful was a great family getaway !!!!

Enjoyed my stay. Front desk and maintenance staff was friendly and helpful. Rooms were clean and beds also comfortable. Used the fridge in room. Glad to have coffeepot in room until I made it to the breakfast buffet coffee. Used Gym, small but glad to have.

Nice clean and comfortable hotel with competent, polite staff. Will recommend this hotel to others and during my next visit to the area will definitely stay there again. The upgrades and improvements to the structure and rooms looks terrific.

We arrived late the front desk was helpful and quick. I always do my routine search of rooms and this one room was emaculate. No traces of dust even under bed and night stands. The housekeeper for this room kept this room beautiful

A+++ service! Check in, Room quality, Breakfast, Check out... All A+++ Staff are great and helpful. We come to the area often and will always check here first. We will be back! Thanks for making this trip even better! See y'all soon

I was in town on business where i was able to take my family the room was disgusting there was a womans panty liner wrapped around the arm of the chair at the desk water bottles through out the room and a pair of womans eye glasses on the bureau. Obviously the room hadn't been cleaned. Very disappointed with the gentleman at check out didn't offer a discount or anything just half assed said sorry

The hotel was very comfortable, the staff were all very friendly, helpful, and efficient, and the breakfast was great. This is the second Best Western we've stayed at and the quality of our experiences were the same. We'd happily stay there again.

One of the cleanest, friendliest Best Western's I stayed in. The staff is always there for you to help, at the desk and at breakfast. The rooms are super clean, the water in the pool is very comfortable temperature. Location is very convenient for shopping and for trips to the beach as well. I would highly recommend it for a short or for a longer stay as well.

Picked this hotel due to it's location on the NH/MA border and was not disappointed. Upon arrival to checkout everything was as expected. Room was comfortable and clean and everything was in working order. Breakfast area was large with plenty of items to choose from. Checkout was as easy as check in. Recommend and definitely would stay there again.

Good clean hotel. Comfortable rooms. Staff is excellent and professional. It is centrally located with the beaches within 10 minutes. Maine shopping only 12 miles away. Spent only one night but would stay again without any worries. Breakfast was typical of free, fresh and hot. Coffee available 24 hrs. Pool on site. No restaurant on site but near many only minutes away.

Jerry ,was very friendly,professional and went the extra mile as far as any needs,questions and always with a smile. This made always makes our stay in any hotel pleasant with the staff that greats you is happy and helpful.

We spent 2 nights in this hotel and the room was clean, the bed was comfortable and the internet wifi worked very well. We did not utilize the free breakfast but it looked like it was good. I would stay here again and probably will at some point. Good location for the beach and some awesome restaurants in the area.

Overall, a good experience. Location is central, and convenient. We were able to check in a little earlier with no problem. My son enjoyed the pool. The rooms were average, slightly outdated, but comfortable. I would book another short stay here.

Friendly staff, clean rooms, will stay again! Good resturants close by with a good variety of options.Not far from beach and many stores. Rooms not huge, but nicely setup, comfortable and easy access to parking lot.

We are snow birds so we stay here both going north and then going back south. It is always consistently a great overnight stayl. The accommodations are spacious, clean great shower and very nice king bed. The front desk couldn't be more welcoming. It is also close to a great little seafood market and restaurant, Al's just north on Rt. 1.

Great location & was very clean. Room was decorated tastefully & staff were professional and friendly. The breakfast room was a bit chaotic, due many children running around, however, cannot blame the hotel for that. Would stay here again.

Friendly and cheerful service, very clean and comfortable hotel room. Nice hot breakfast and easy checkout. I love being able to book my hotel with someone that actually works in the hotel and lives in the area, instead of being transferred to a 1-800 # and talking to someone that doesn't even know about the hotel and nothing about the area. Love supporting local jobs and businesses! Excellent quality!

I spent two nights at this hotel during the Thanksgiving holiday while traveling to visit family. My room was modern, clean, and spacious for a single king bedroom. The bed was clean and very comfy. The staff honored the do not disturb sign and I got great sleep despite having an irregular schedule. The manager professionally addressed a billing issue I had at checkout. I will stay here from now on when I travel to NH. I also noticed that this hotel has great soundproofing. I could very easily hear my neighbor from the hallway and thought I was going to listen to their TV all night. However, once inside my room it was very quiet and I could not hear their TV at all. I have stayed at many hotels and this feature is hard to find. I swear some hotels have paper-thin walls. My only problem during my entire stay was dead batteries in the TV remote. This was promptly fixed by the front desk.

Room badly designed with the smallest bathroom ever, no storage space for clothes, toilet handle almost falling off, shower curtain rod plaric crumbling and metal under it rusting. Hardest bed ever made. I've slept on tanks that were more comfortable.

My husband and I stopped here for the night on our way to Florida. We weren't in the room for more than an hour and we had a sighting of a disturbing bug that lead us to pack up immediately and check out!!! We asked for a refund, as we had to find alternate lodging, and the desk clerk took our information and promised to have the manager call us the next day. Well it is 7 months later and no call...I emailed and called the manager and we still have yet to hear from him. I will not state what we saw as our last review was not posted...just be vigilant in checking room room, especially the bed!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm very disappointed to hear that you feel this way. Our hotel is among one of the top hotels in Hampton and the closest corporate hotel to the beach. We partner very closely with a nationwide pest control company to ensure our guests never endure this kind of scenario. Our staff members from the front desk, who have been here for a number of years never received this complaint. I ask that you please contact hotel management at your earliest convenience so that we may address this.

Clean, gracious staff, good location that is only minutes to the beach and shopping.Very nice breakfast buffet offered in the Coffee Shop. Other amenities offered, we didn't have time to take advantage of them.

This was our first time that we used our Best Western points and it was a very pleasant experience. Booking was easy and arriving at the hotel we were upgrade to an Executive Room, a very unexpected and pleasant surprise.

the motel in general was clean, efficient and the staff was very pleasant. when i booked the room, i was under the impression that all best westerns had a no smoking policy. i was wrong. i accidentally booked us into a smoking room, and it smelled of it. next time i will be more careful. i have come to expect much from best western, and usually come away pleased.

We were driving home from the coast of Maine and found this hotel two years ago. We had stayed in Salisbury MA driving up and each motel was more disgusting than the last! We're now doing the same trip again, and knew exactly where to stay. This Best Western is clean and comfortable. The young man at the front desk is helpful and made us feel welcome. Beds are comfortable and a very nice complimentary breakfast. Plenty of restaurants nearby for dinner. And we love the complimentry in the lobby. Highly recommend this hotel.

Hotel was nice but had a funky smell and the bed was so uncomfortable . My husband and I did not get any sleep at all .Breakfast was good , coffee was great. The whole place had such a weird smell. The staff was exceptionally nice and helpful , for being on a main road it was quiet in our room .

On the good side, the hotel staff were very efficient and pleasant and the breakfast was good. On the bad side, the room was shabby, especially in the bathroom where there were moldy spots on the ceiling and the wallpaper was peeling away. The view outside through the scratched and dirty slider was of a deteriorating deck and fence and weeds. We had a dog with us--guess that is where they place the dog owners.

Arriving late and without a reservation, we were surprised to find a nice first-floor room still available at a fair price. Our one-night stay in this medium-sized, newish-looking motel was very satisfactory. Both of the desk clerks we dealt with were well-trained, courteous and helpful. Our room 141 was spacious, clean, comfortable, quiet and conveniently located for breakfast room and parking lot access. The complimentary breakfast was just fine, offering ample seating, good food, delicious coffee, and free copies of USA Today. Our request for a one-hour extension of our checkout time was cheerfully granted. My only significant complaint it is that the complimentary WiFi is sluggish (not enough bandwidth?) and I needed to step outside to get decent cellphone reception.

Nice facility with all of the amenities that you might expect, but starting to look a little tired. This is a busy resort area and I'm sure the hotel gets a lot of use. Clean and neat, but in need of an update. The hallway décor is really a little garish. Getting hard to justify the price. Unless you want to be a few miles from Hampton Beach, I would stay outside this area.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Although our prices do go up in the summertime, we are happy to report that we have the best available rates in the Hampton area. Located just two miles from the beach, our property does not set a two night minimum like most hotels on the beach do. Also, we are very excited to report that our newly renovated guest rooms have received excellent reviews!

Excellent place to stay. The room was very nice, it was clean. We also have a outside deck. Nice breakfast. Quiet area. 5 minutes from the beach. Nothing negative to say. Wouldn't hesitate to come back again.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thanks for your kind review! Our breakfast team does an excellent job providing our guests with a complimentary hot buffet breakfast from 6:30-9:30 every morning. I hope you'll return soon.

quick check in clean room and plenty of parking available. quite expensive for that kind of motel but must be the summer season. you will need a car if you like to visit any beach location about 2 miles away and opposite is a nice sports bar with cold beer and reasonable priced food.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm so glad that you enjoyed your stay with us! We partner with Logan's Run Family Restaurant who is gracious enough to provide our guests with a one time 10% discount on meals. We are located 2 miles from the beach, but very close to several shopping centers and restaurants. I hope you'll return soon!

What a beautiful place. Pleasantly surprised with the whole place, outside and in. Room and bathroom were immaculate, not a spot to be seen. Would love to stay again. Got upgraded to the exective suite as well. Great location.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm pleased that you enjoyed your stay at our property, and even happier that you were satisfied with your complimentary upgrade to the Executive Suites! Thanks for your kind review!

It was fine overall. We had asked for a room on the first floor, but when we arrived to the smelled very heavily of cigarette smoke, so we returned to the reception and asked to change room. They were very accommodation, giving us a freshly renovated room. The AC is the room was set so low and it was very humid that the bed seemed wet. It was average.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm happy to hear that the front desk moved you to another room on a busy day. Both rooms that you visited were non smoking rooms, so the front desk did look into this matter immediately. Please do give us another chance in the future. Best!

First, it is a bargain for the summer at this location. It is not a 3 star hotel but they try. The breakfast is great and well kept up. the maintenance guy and cleaners are good. I stayed there to be near my daughter and grandson. The pool is nice with a lift for it and the hot tub. It is near shopping and Market Basket as well as restaurants. Now the not so good: The parking is not adequate and guest take too many spaces for their vehicles. If you return after 7 you might not have a spot except in the lower level an it is not well lit. When I checked in a bus of people who were not used to staying in hotels were there along with almost homeless people. Then the bus left and it was ok. Sketchy first impressions are hard to erase. One manager or asst manager or accountant had an attitude but all the others were ok. The hotel does not have a business office and internet crashed often.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm sorry to say that this review is not about our property. We are not located near Market Basket in Seabrook or Portsmouth, as our property is located in Hampton. Our hotel has the biggest parking lot for hotel guests in Hampton, and one of the largest parking lots for hotel guests among other hotels in the Seacoast region. Also, we do not have an upper or lower lot, rather our parking lot is one flat surface. Our staff does not permit guests to double park, and if in any event this were to happen, the guest would be notified to move their vehicle. We have never had a bus drop off any individuals who did not belong here as a guest, and the Front Office Manager was not working during the time period that your review was published. I will be notifying Trip Advisor.

I never have a problem with Best Western, but this hotel tried to scam me. After seeing an ad/coupon in New England hotels - those booklets you pick up in rest areas - we decided to book a room here. I asked the desk if any rooms were available. He said no. I said thank you. But then he said he had one room left - a suite for $250 a night. I said no thank you. He said, he can take off $50. I said why didn't you do that to begin with? No thank you. Then he said, how much would you offer for the room? I said the advertised rate! I started to walk away. He said, wait maybe we do have a regular room for you... No thank you. I left. When it comes to hotels, I don't like to do street market bartering or tolerate being taken advantage of... The roach motel 2 blocks down treated me with more respect than this Best Western did...

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
The advertised price in the New England Coupon Book is subject to availability at our property. This price is offered to walk ins only, but when the property hits a certain occupancy level, is no longer available. (Please see terms and conditions listed at the bottom of the coupon.) You were asked for the rate you were seeking, as a sincere gesture to help you find an alternative reservation in the area. If you have any questions, please call our property.

Easy, polite check in, our second floor room was fine. Clean, not brand new, but it was fine. The pool was pleasant, has a warm shower to use before entering and they do provide towels, the breakfast was fine too. Plenty of parking, free wifi worked. My only negative comment is that sound does travel through the walls more than most places I have stayed. Bring earplugs in case you get loud talkers in the halls. The hotel has prominent signs in the halls to remind folks about noise but some people are still oblivious. The hotel was easy to find and in a convenient location. We were there to go on a whale watch and didn't actually go to Hampton Beach from here. I'd stay here again. I don't really know if the rate was good or not being a resort area. It was a 15 minute drive to Rye Harbor for the whale watch trip.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Our newly renovated standard rooms are very popular among our guests, especially second floor rooms because of vaulted ceilings. Thank you for your kind review!

We had a wonderful stay at this Best Western. Everything went well from check-in to check-out. Jerry and Sonny, at the front desk, were very nice. The room was very big and clean. They even upgraded our room without asking.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for this excellent review of our property! As a staff, we strive to provide our guests with a relaxing and enjoyable stay, and I'm glad that you were able to take advantage. Please come back soon!

I found the staff very helpful. For the included breakfast they had real silverware and dishes as opposed to paper, although they did offer paper if you preferred. Across from miniature golf, close to many good restaurants and the beach. My only complaint is lack of recycling, which is true for most hotels.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for this review of our property. Our breakfast team does a wonderful job providing our guests with a complimentary hot buffet breakfast every morning from 6:30-9:30. We are located directly across the street from Captain's Cove Adventure Golf, Logan's Run Family Restaurant, and Rico Figs. I hope you will return soon!

My wife and I stayed just one night on our way to Maine. We had an extremely relaxing stay. The bed was very comfortable. Parking was close to the room. The Desk Service was great also.One of the nicest surprises was the free breakfast, with such a wide variety of options. It was a great meal to start the day.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Located near I-95, we are happy to welcome those traveling thru the state. Our front desk team is available 24/7/365 to ensure our guests' expectations are met. Our breakfast staff puts out a wonderful hot buffet breakfast every morning from 6:30-9:30am, and I am glad you were able to take advantage. I hope you will consider us in the future!

This well priced hotel, although slightly dated was a great overnight stop in Hampton Beach. The indoor pool wasn't as warm as what one would expect for a heated pool. I also thought it closed too early as would have been nice to have a before bed swim. This hotel does not have an elevator which I did not mind, but could see where for others this could be an issue. The breakfast was fantastic and the beds were very comfortable which is something I'm very rarely able to compliment a hotel on. Would Def recommend if what your looking for is a place to take a swim and have a good night's rest after a day at beautiful Hampton Beach!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We thank you for your kind review. Please note although we do not have an elevator to our second floor standard rooms, staff members are happy to assist any of our guests with their luggage. The front desk is happy to accept first floor requests to ensure our guests' expectations are met upon arrival. I hope to welcome you back to Hampton soon!

This was a great place to stay. Visiting family who were staying in Hampton Beach. We were only 11 mins. away from the beach activities. Our room was spacious, very clean and beds extremely comfortable. Located in a nice area with restaurants, etc. within walking distance. Free parking and free breakfast every morning. Quiet place to stay and the indoor pool was plus as was the pool area. Would definitely stay here again.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for taking the time to write such a nice review about our Housekeeping department. They do a wonderful job cleaning our rooms, as we always want to provide our guests with a clean and comfortable stay. Our complimentary parking makes the short commute time to the beach worth it! I hope you will visit again soon.

I enjoyed my stay at this hotel so much I didn't want to leave! I was comfy and the room was so clean. Everything I needed was right there and the staff was wonderful! It was a wonderful room and would stay there again. Don't hesitate to every stay at Best Western Plus cause I loved it!! Thank you all there for making me feel so at home!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for taking the time to write such a nice review. Housekeeping works extremely hard to ensure that our guests are treated to a clean and readily available room upon check in for each of our guests. We look forward to welcoming you back to Hampton in the near future!

Our room was immaculate. Breakfast selections were many and tasty. Jerry, at the front desk, went beyond his duties to render me assistance. I, being new to tablet useage, was making a mistake that was costing overuseage charges. In one minute he corrected my error. That allowed us to remain in contact and make our stay more enjoyable. They also recommended a fantastic restaurant.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'd like to thank you very much for your kind review. It was a pleasure hosting you at our property and I hope that we have the opportunity to host you again in the future. Staff is available at all times and I'm happy to hear that Jerry corrected this issue for you. Please do consider us again!

very happy with my stay at Best Western. Not too far from beach, adequate parking, indoor pool, comfortable room and full hot breakfast buffet. Most importantly reasonably priced compared to some of the lousy places that are right on the beach. I'd rather stay here and pay for some parking up at the beach.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Best Western Plus The Inn At Hampton is one of very few hotels in Hampton that does not have a nightly minimum. This allows guests the opportunity to book only one or multiple nights with the flexibility in dates. Our staff provides the best customer service possible and is available at all times to assist with any needs that may arise. Our property also features free parking. Thank you for this review!

I could not tell if the suites are new or redone but they are very nice. Set of from the main hotel. Breakfast was well done and both the check in and check out person at the front desk was very nice and informative about the area.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Our suites have seen recent changes that I am glad you noticed. They are very popular among our guests, located in the rear of the building away from Lafayette Road. I'm happy to hear that you enjoyed our hot buffet breakfast, and were treated with friendly service by our front desk staff. Thank you for this positive review!

We always have a wonderful stay. The staff has always been so welcoming and kind. Their amenities are enjoyed by us all. The location is great, the rooms clean and comfortable. The refrigerator and microwave in the room are a nice touch and very useful to guests. The pool is always clean and comfortable.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We appreciate the repeat business and value our returning guests! Thank you so much for your positive feedback, and I will be sure to pass this kind review along to staff. I hope we can host you again in the near future!

Although I am a Platinum level rewards member this was the first Best Western we stayed at on our road trip along the east coast. Through traveling I have found Best Westerns to be very inconsistent in regards to quality. However this hotel met all my expectations perfectly. In fact we extended our stay here. Pros: Plenty of parking. Easy access. Great location (15 minutes to beach and less than half hour to Portsmouth). Front desk staff recommended a great restaurant for delivery and also provided directions to the beach that were easy and avoided the tourist traffic jams. Room was very clean and spacious. Housekeeping did a great job touching up the room and replacing towels during our stay. AC worked perfectly. Cons: Bathroom is on the smaller side especially in regards to the toilet placement but this in no way was a deal breaker for me. I will definitely stay here again when in the area. The price is good for the area and the value for the cost is perfect. I highly recommend this hotel.

Hotel was located well. Near the beach, near relatives, eateries,and most local attractions. Everything was great; the room, coolness, clean, quiet, near the breakfast room, and the pool. check in was fast and quick. Desk clerk knew where things were in the area and gave good directions. Most hotels the clerks have not a clue where they are.

Clean hotel with great service and good breakfast. The staff was professional and pleasant. Good selection of breakfast for all ages. The pool was a bit cold, but it's indoor and the area well kept and had good seating.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm thrilled that you enjoyed your stay at our property! I will be sure to pass along your review to staff, who all work very hard each day to ensure a positive experience for all of those who stay with us. We look forward to welcoming you back to town in the near future!

I had a good stay other then that breakfast that was served was cold .I would suggest best western uses better containers as the eggs and sausage was cold and seemed like the breakfast had been sitting for few hours and wasn't served fresh.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm terribly sorry to hear that you did not enjoy our complimentary hot breakfast buffet. Please know that I will be sure to examine this issue to prevent future experiences such as the one you described. I do hope that you will give us another chance in the near future.

We walked in without reservations and were quoted very high prices even with AAA. When we turned around to leave we were asked what rate we were looking for. We compromised and we ended up staying here. It was still on the high side at $149 but it wasn't worth looking elsewhere to save maybe $25. It was a nice room with a king bed and fridge. Plenty of channels on the TV. No issues at all. Plenty of parking. They suggested the restaurant across the street for decent basic food for dinner and they were spot on. For those that are interested in breakfast (we personally don't care) the breakfast was typical Sysco Supply cheap generic food with not even a banana offered when we looked in. We were glad we stayed here for the night and lucked out at both Best Westerns we stayed at during our vacation. That was a nice change!

We stayed one night here with our kids it's close to Hampton beach the girl at front desk was very friendly and welcoming they have a nice indoor pool and are room was very large we will stay here every time we come into town they had a free breakfast and a couple of arcade games for the kids thanks for the hospitality

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I greatly appreciate this wonderful review! I'm happy to hear that you enjoyed our hot breakfast buffet served every morning from 6:30am-9:30am. Our recently renovated heated indoor pool is a favorite for many of our repeat guests, especially those with children. I hope that you enjoy the rest of the Summer and hopefully we can host you in Hampton in the near future!

We were up in the Hampton Beach area for a concert and wanted to find a reasonably price room as we were only going to be in it to sleep. The hotel selection in the Hampton Beach area is limited and not the best accommodations. First I wanted to say that their front desk clerk, Jerry, was terrific. I had 2 separate reservations and we arrived early and he went out of his way to get the 2 rooms close to one another and as quickly as he could. Whether he had been able to accommodate us that early or not, which he did, I would have been very happy because I knew he was doing his best. The rooms I had was a king that had been just redone. I could see they put a lot of work into doing it well. I could have been going into a much higher scale hotel and would not have known the difference. One thing I would recommend that they do is put some type of sheers on the windows. Your options on the first floor are to pull the curtain closed which is definitely room darkening and keeps all light out, or leave the curtain open and have everyone be able to look into your room from the outside, With that being said they did a great job on the room. The location is a couple of miles from the beach so it is a little inconvenient, but overall I can tell they put significant effort into redoing the facility and they did a great job.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I am happy to hear that you enjoyed staying in one of our newly renovated rooms! Our goal is to provide visitors with a relaxing stay when they visit Hampton, and it's no surprise that staff took great care of you while you were here. Our property is located approximately two miles from North Beach and three miles from Hampton Beach, making your commute time easy and your stay peaceful. Thank you so much for your feedback, and I hope that you will stay with us again soon!

The front desk receptionist on Friday evening was the best. I mention that because she said she only worked Friday evenings. The hotel was clean, quiet, and close to anything you would need. Pleasant stay.

We have stayed at the Best Western in Hampton several times. Hotel is always clean, staff are always friendly; and we appreciate the value! Would like to see the breakfast items improved; however options are provided, and the price is included in the room.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm happy to hear that you enjoyed your stay! I want to thank you for your repeat business and look forward to welcoming you back to our property and Hampton in the near future!

The pictures the hotel has online look nothing like the rooms they provide so it was an extreme disappointment when I actually checked into the room. Very bad value for the money. Poor staff support as well.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
As we continue to renovate our guest rooms we have received very good reviews on our recent changes of wallpaper, new tile floors upon entry, and curtains. I'm disappointed to hear that you did not enjoy your stay with us and assume that you may have stayed in a room that was recently renovated or about to be renovated. Please call me directly so I may address any of your questions or concerns 603-926-6771. It is my hope that you will give us another chance in the future.

We were in town for a concert at the Hampton Beach Casino ballroom over Memorial Day weekend. We only wanted to stay 1 night & the Best Western worked ( many hotels require a3 night minimum) The hotel was clean& our room had been recently renovated. They had a small fridge & microwave. We were on the second floor & the room was very quiet. The front desk was very helpful in getting a taxi down to the Casino. We would stay here again

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm happy to hear that you enjoyed your accommodations over the Memorial Day weekend! We work very closely with local cab companies to ensure that our guests make it safely to and from their destination. Thank you for your kind review, and I hope that you will visit us again soon!

Rooms were quiet. Perhaps were smoking room at one time in the past. Slight oder , not bad. 3 free bottles of water. That was a nice suprise.Carpets are showing there age. Would stay again. Staff was friendly.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for choosing Best Western Plus The Inn At Hampton! Ongoing renovation work includes the replacement of carpeting in each of our guest rooms throughout the building. I hope that you will choose us on your next stay to Hampton so that you may see the exciting changes.

I can't give too much of a review as shortly after my daughters and I checked in, we had to go home for an emergency so never got to stay the night. I made the reservation through their 800 number and was told the only non smoking rooms they had were in the "executive" section and that was 200+ for the night. I took a smoking room figuring it shouldn't be too bad with some room spray. The room we had was at the very top of a steep staircase (Very hard to climb with mobility problems) and it was so hot inside which made the smell even worse. I can't complain on the smell because it was a smoking room and I was aware of this. The desk clerk was very pleasant. There were 4 packets of decaf coffee and no regular. The bathroom was very tiny but the room was nicely painted and had a cathedral ceiling. Do not think I would book a room there again. I would rather spend the money and stay closer to the beach as I thought this was.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm sorry to hear that you did not enjoy the accommodations that were provided. Please know that staff is available 24 hours per day to assist with any issues that may be encountered, and we are happy to provide a solution. We value our guests and hope that you will give us another chance. Please contact the property directly on your next trip to Hampton, so we may have the opportunity to provide you with an excellent stay.

I've stayed here a few times now and wanted to review. The staff is super professional and friendly. I'm a Diamond Member of their rewards program and they always upgrade me. The check in is seamless and the rooms I've stayed in are very large and always very well maintained. The only problem with the facility is the laundry room is so small you need to fold clothes basically in your arms. They could use a small table outside the room but otherwise the place is excellent. I am in hotels all over the Northeast and this is one of my favorites. Great location, great staff, great room. Thumbs up.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
As a Diamond Member, we want to thank you very much for your membership to Best Western Rewards. We always look forward to welcoming back repeat customers. Thank you for your kind review, and I look forward to welcoming you back to Hampton during your next visit.

The loss of my Mother brought me to stay in this hotel. I needed to be treated with great kindness and I will never forget how genuinely kind the staff members were to me during this fragile time in my life. There is a wing on the back side of the hotel with upgraded spacious efficiency rooms. It was one of the most quiet hotel rooms I have ever stay in. If you are going to Hampton for the beaches, this hotel is worth the 5 minute drive it will take you to get there.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I am very sorry to hear of your loss. Staff works hard to ensure that every guest has a pleasant and peaceful visit each time they visit, and your stay was a great example. Thank you for taking the time to write this review, and I hope that you're able to visit our property again in the future.

I was not going to write this review but after receiving a very weak response to a survey from the manager of this place I changed my Mind. I recently stayed here twice during a trip south. On the first occasion I was upgraded to a so called Executive suite that was in another building. After receiving my keys I tried to get in the front door which would not open I made several trips to the front desk to get the problem resolved. In the morning when I went to take a shower the shower head almost feel into the tub. I was so pissed off I dropped the keys on the desk and left. I tried this place on the return trip hoping my luck would change, boy was I wrong it was the same story as the first time only the staff decided to throw in some off the cuff comments about my inability to open the front door which really added to the frustration. The key worked to get into the room so that would suggest to me a problem with the front door. I have been a Gold Card holder for a number of years and always try and stay at Best Western but after this last trip they can stick the Gold Card where the sun does not shine and it will be Comfort Inns from here on out!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
At Best Western we value our guest and want to ensure an enjoyable, problem-free stay for all so I thank you again for your comments, and am very sorry to hear that you were displeased with your stays and complimentary Rewards member upgrades. We did not receive any reports from the other guests during either of your visits concerning the door in question, but I can assure you that we did examine the equipment for faults once you brought the matter to our attention. I am glad that the night auditor responded personally to ensure that you could enter/exit the building and apologize for any inconvenience that you experienced. We thank you for your loyalty to the Best Western brand, and I do hope that you will consider us again should your travels bring you back to Hampton. Best regards.

The hotel was not willing to help with an overflowing toilet. I was given equipment and supplies and told to take care of it myself. They wouldn't even take the soiled towels out of the room when requested. I was told to leave in the hallway until morning.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I would like to sincerely apologize for the trouble experienced during your stay. My staff members are trained to take great care of every guest, every stay, at all times. It is my hope that you will give this property another chance, so that I may provide you with a pleasant stay. Please contact the property directly during your next visit to Hampton.

Hotel was pleasant enough and generally clean. The high ceilings in the room made it feel more spacious. Just a note for anyone with food allergies - there is not much to offer if you have a gluten-intolerance, but then again, that is fairly typical to encounter such issues when traveling.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm pleased that you enjoyed your stay here at our property. We do have a menu book in our breakfast rooms that lists every ingredient used in the products that we provide each morning. Please alert the breakfast attendant if you have any questions regarding our selection. I want to thank you for choosing Best Western Plus The Inn At Hampton, and I look forward to welcoming you back during your next visit!

Even with our Canadian dollar so low,we always will come back to this hotel.You are 5 minutes away from the beaches by car and walking distance to some excellent restaurants.There is not a bad room in the hotel:We again had a king-size bed,fridge,safe,big T.V.A small heated pool and a work-out room.Breakfast is in a cozy big place and always very good with eggs,patatos,sausages and all kind of bread and muffins.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you so much for visiting us again and taking the time to write this review! We loved welcoming you back to the property and hope that you were impressed with our latest renovations. Our employees in housekeeping and breakfast do an amazing job each and every day and we are glad that you enjoyed your stay. I look forward to seeing you on your next journey back to Hampton!

We came here to relax for a few days and was able to to do. He completely enjoyed our stay and will perhaps do this again next winter. We enjoyed the closeness of Hampton Beach. We also like how close we were to the many restaurants. We found plenty of things to do and we very happy here.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for your review of our property! Our staff strives to provide guests with a relaxing stay each and every time they visit. Our property is located near many area restaurants, making lunch and dinner plans easy for our guests. I hope to welcome you back to Hampton in the near future.

Although not on the Beach, it's close enough to get there in a hurry. We stayed here for New Years Eve, and they gave us a complimentary update to a suite without us even requesting one. It was very quiet, (which you would expect being off season), and the included hot buffet breakfast was terrific. Scrambled eggs, home fries, link sausages, cold cereal, OJ as well as several other juices, muffins, coffee, tea, etc.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I am happy that you enjoyed your time here at our property. We are located just 2 miles from North Beach and 3 miles from the center of Hampton Beach. Our breakfast staff works extremely hard to put on a very good breakfast each and every morning, and I am delighted to here that you enjoyed your meal. Please consider us in the future!

Great location with all the shopping and restaurants you could desire within a 1/2 hour radius. Very clean rooms. Beds were above normal for comfort. Only thing we would have wanted was a waffle station with the hot breakfast that most other hotel chains in the area have. Was great to have the microwave and fridge in the room though. Would recommend and will stay again if the rates are reasonable as this is a resort location in the summer.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'd like to take the opportunity to thank you for your kind review. I'm glad that you enjoyed your stay with us here in Hampton, and I'm hopeful that you will consider us in the near future. Our staff is here 24/7 to assist you with future reservations.

Excellent value. Staff were very friendly and accommodating. The room was spacious and clean and had nice amenities, including a refrigerator and microwave. The bathroom was a little small but the shower was new and clean and had great water pressure. Bedding was soft and comfortable. Would definitely stay again when in the area.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you very much for taking the time to write such a kind review. Our staff works very hard to provide the best possible service to our guests and I will be sure to pass along your positive feedback. We hope to welcome you back to our property in the near future!

While on business in North Hampton, New Hampshire I stumbled upon this gem. I had already put in a full day of driving so I was just looking for some R & R. I found that and more at this quaint property within easy walking distance to lots of things to do and see. The room rate was surprisingly affordable and the room was comfortable and even cozy. Large, flat screen TV provided a wide array of viewing choices. A surpisingly large parking area accomodated my truck without the chance of getting parked in. The attached Business Center featured a restaurant which provided a very satisfying breakfast with New England coffee, eggs, sausage and a host of sweets to choose from... I would love to return and check out the nearby beach on the Atlantic coast... Tichiganblues

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you so much for taking the time to share your experience! We are so pleased that you enjoyed your stay with us and are hopeful that you can find the time to return during the summer months! Please make sure to book at least 30 days prior to your intended arrival date as the hotel sells out almost every night from mid June to mid October. We are very much looking forward to seeing you again soon! Thanks again!

I would recommend this Best Western for its location, its comfortable room and very warm pool. We enjoyed our short stay but would return soon! At the time of year, fall, the value was superb as well.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We are delighted to hear that you enjoyed your stay with us! Spring and Fall provide an excellent opportunity to enjoy all the Hampton area has to offer without the crowds and peak season rates. We are hopeful that we will see you again soon! Thank you for your review!

Picked this hotel because it was near my daughter's house and she was having a Baby Shower. I was very pleased with the quality, cleanliness, and accommodations at..It appears as if it was recently renovated. Staff was very professional and accommodating.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We are pleased that you enjoyed your stay with us and thank you so much for your review! We send our best wishes to your growing family and hope you will get the chance to stay with us again soon!

There were loose tiles in the bathroom floor, hair on the toilet seat, hair on the hairdryer and walls were scratched in several places. Sliding glass door was so dirty that it looked foggy outside. The wood part of the door was gouged where the security bar was dropped down. The door track was filthy. The "chair" next to the table was plastic without a cushion (exactly the same chairs that were on the patio outside). Had we been staying more than one night, I would have asked for another room.

We spent one night at the hotel on a ten day road trip. The hotel was easy to find and is right on the main highway. The staff at reception were warm and friendly and check-in was very fast. Our room on the second floor was on the side of the building. The room was light and spacious and well-maintained. The bathroom was basic and there appeared to be some kind of plastic patch on the bottom of the bath. We spent a lttle while in the pool which was nice but a bit clinical, a couple of plants or a mural would have made it more pleasant. We had dinner in a restaurant just across the road, called Logan's Run. The food was delicious and it was nice to be able to have a beer and not have to drive. The bed was comfy, however there was a lot of noise quite late at night, there seemed to be a lot of children running along the upstairs corridor. Breakfast was pretty basic and the staff didn't seem to be very welcoming. The dining area was pleasant but the air-con was far too cool for us. The hotel is a good place to stay if you want somewhere easy to find and right on the main road.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Your review is greatly appreciated! Thank you! We are hopeful that you will have the opportunity to stay with us again in the future!

Love this hotel. We have been coming here for years and always loved it. Love the fact that the pool is indoors which is great when weather is bad and love the continental breakfast. Very clean and up to date.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for taking the time to share your experience with others! We greatly appreciate your kind words and loyalty. Our repeat guests become part of our extended family and we love re-connecting with folks year after year! We are very much looking forward to seeing you again soon!

close to Hampton beach without being right in the center of activity. Great area with a lot of activities to do. Would recommend to family or friends. Went to Hampton Beach casino for a show was great, but disappointed that no businesses were open on the actual strip. Beach was beautiful but not sure would go back during summer too many people

I want to thank all of the best western staff for making my stays all great and doing what the can to make my stay great.Beds are the rooms are so good and very clean the maids do a great job keep all rooms clean. Love the pool it is always so clean and warm. I will always stay at this best western when i can because how they treat and and make my stay so good.

Great customer service and experience here. Had a sick kid on the middle of the night and the overnight staff was more than happy to accommodate and help me. Was much appreciated. Nice little pool. Hot breakfast could use a bit of help, but it will do.

On a road trip of the east coast for the first time we chose this hotel based on price, location, and Tripadvisor reviews... Room was clean, staff was friendly, breakfast was good, but we could hear the TV from the room on one side after midnight, and the alarm clock radio on the other side at 6am... The hair dryer did not work for my wife, but she made do... We informed the lady at the front deck upon checkout, and she was apologetic, and thankful the we let her know... Despite any little inconvenience we may have had, overall I would stay here again, and recommend to others.

Stayed at this hotel 12 & 13 Oct 2015. All the reception staff made us welcome but ESPECIALLY the General Manager who went out of his way to help me make a phone call to England by offering me the use of his personnel phone. This I considered was beyond the call of duty. I recommend this hotel.

We are Diamond members and was upgraded to a King Suite, which was a pleasant surprise. The room was homey and comfortable. However, the bathroom was too small. I've stayed at other Best Westerns with smaller rooms but had larger bathrooms. Otherwise we had a great and restful stay.

It looks like several buildings spliced together, tucked in between other properties along busy Route 1, but apparently remodeled recently. It was clean and, for the most part, a good deal for the senior price. Not much to see from the windows of the rooms except if you get something in the rear facing some wooded area. Room 133 faced a close fence and a house next door but it was quiet. The exhaust fan in our bathroom, however, was so noisy it could wake the dead! The desk clerk had a bit of an attitude when we tried to check in early but she was friendlier when we returned (probably having a bad day). The refrigerator in our room was very noisy but was quickly changed out for a new one when we reported it. Double-queen room was spacious, beds were comfy, lots of choices for pillows. Breakfast was good. Indoor pool was kind of small but big enough, considering the hotel size (I had it to myself). Water was about 80-85 degrees; too bad there was no hot tub. Avoid the king rooms on the first floor, facing the driveway and parking lot, unless you like noise & headlights shining in your room. Avoid room 144 like the plague; its side wall is on the sqeaky walkway leading to the pool and breakfast room.

My wife and I stayed at the Hampton Best Western on 3 October. We were very impressed with the hotel management staff. They were very courteous and helpful. This hotel was as clean as any 4 or 5 star hotel we have stayed at in the past few years. Our expectations were simply exceeded. This is a very nice property for the cost especially near tourist/vacation area. We will definitely recommend this hotel to others. You certainly do not mind filling our a survey when your experience was a good one! Additional Note: It was very quiet

Suggest another hotel selection...in room noise from refrigerator...toilet tank...in room a/c was a bit much...musty smell in the hallways didn't enhance our stay...breakfast offering was average at best... Location was the only positive... sorry best western need to up your game if you want better comments

The hotel overall was just okay but clean. It was a bit outdated (paintings, carpet, colors, wallpaper). It was fine for our quick overnight stay. The breakfast was good. There were a variety of things to choose from. The staff was friendly.

We have stayed at this particular Best Western several times alone and with family, and have always been very happy with their staff and accommodations. When we arrived for this visit, our regular room had been upgraded to the Executive Suite, without our expecting it or asking. How nice! We appreciated it. This is our "go to" hotel in that area.

My stay was very nice, clean and comfortable. The price was good for the quality, I would stay again. I recommend this hotel. Thank You, it was a nice stay after a full work day. I like having a refrig and microwave too!

While the room was clean and nicely appointed, the food was disappointing, the exercise room wet and flooded, the pool small, the information from the front desk unclear and incomplete. Overall not the experience we were looking for...

They have been updating this hotel as we have been there before and they are doing a wonderful job. Because we are a diamond member of Best western - they offered us a free upgrade to a beautiful executive suite that was very quiet and nicely appointed. It is a short drive to the beaches but yet on a main road which makes it easy to get to any store you might like and places to eat with a miniature gold across the road. Although it is a main road, the rooms sit back and are not affected by the traffic. I would recommend this to any one - plus they have a nice and well kept pool area with towels and a lift for those who may need help getting in.