Best Western Plus Hotel The Inn at Hampton, Hampton

I stayed here recently on a business trip. After I checked in I used disinfectant wipes to clean all of the hard surfaces as I always do. The room was acceptably clean. Later however I noticed a smear of blood on the start white comforter. I called the front desk and the brought a new one to my door. I opened the door and invited her in and she gave me this look of horror and stated, "I can't come in there." She handed me comforter and I put the one with the blood on the desk which I never use. The next day I called the front desk and asked them to retrieve the soiled comforter and remake the bed with fresh bedding which was done. They left typical BW Rewards snack bag as well. When I returned to the room I couldn't find the remote for the tv so I called the front desk and the hotel manager brought me a new one. He apologized for the comforter and seemed sincere. It turned out to be lip service. He told me he would be crediting my BW account for the trouble. They issued me 500 points. That's it. 500 points for blood on a comforter in the Covid era. They also didn't issue me my stay points. I'm assuming they didn't do this because my stay is a discounted corporate rate. The room itself was fine for what I paid. It is aging and needs to me renovated. The carpet to tile transition is fraying and looks terrible. The exterior door near my room didn't lock at night. I went to my car for an item after midnight and when I approached the door it opened without my needing to unlock it. This is a disappointing stay.

Hotel is exceptionally clean (COVID crisis standards being applied) and staff was friendly and helpful. The modified breakfasts were very good and incorporated variety as best as can be expected with the current guidelines and requirement they be pre-packed (vs. items selected individually by the guest). Only note of concern is several staff members were either not wearing masks or wearing them incorrectly and mask regulations were not enforced with guests who were walking in the halls, etc. without them. That said, I would definitely recommend staying here (and will should the need arise) - just be aware that not everyone is complying with mask requirements (of course, this is the same everywhere).

This was a last minute vacation. We're very knowledgeable when I called. Helpful in every question I asked. I would recommend this inn at this location to everyone who need a room close to the beach. Everyone was pleasant.

This hotel knows how to do customer service. They have the friendliest staff. Millie at the front desk is down to earth and very helpful and easy to talk to. She checked us right in early after our nightmare at another off brand hotel. Carlos helped us find the pool and walked with us. Manager is also very nice and helpful. Pretty and clean lobby area. Beautiful large conference center area behind the pool. Bathroom is very clean with good water pressure. Toilet flushed well and is at a caddy corner angle .. Neither bad or good just different. Pool area looks new or freshly renovated. Water is warm and clean. Enjoyed pool time a lot. Quick shower near pool. No hot tub though. Have to go out of pool area to walk to conference bathroom. But what a huge and very nice immaculate bathroom it is. Room Towels are big, fresh and soft not scratchy. It has a good sized fridge. The beds and pillows are very comfortable. Cute little closet with ironing board, iron and the hairdryer haunging in there. Everything was functional and modern. I didn't like the bulbs in the lamps which are a white white, not anything to deduct points for though. Lamps had outlets for charging... big plus. Big desk where my daughter did her school work. Strong wi-fi. Pay laundry area is very convenient. Cute mini golf place with waterfall across the street. Centrally located with most things in walking distance. Beach is about a 5 minute drive away. Had a very welcoming, safe and comfortable stay for the price. We would definately stay again.

The worst place I have ever been to. Went outside at 7 PM to have a cigarette. The lady at the front desk came out and said either go to your room or leave. My son booked his wedding there as well as all the family rooms. We went to the smoking area in the gazebo, she came out again, hollered at us, called the police and kicked us out. I did not attend my sons reception as she was harassing other family members asking if I was going to be there. I will never stay at another best western as it's clear they have no customer service skills. Zero rating here. Other family members where harrassed throughout their stay and left.

see for your self in the pictures below and the picture they have on display of front looks nothing like it, the place is very run down . the bathroom has Mold all and carpet was dark but u can tell was not sanitary!

Where do I begin... Here goes, my family and I walk in to our room to it dirty, hair all over the bathroom floor, god only knows what else it was on the floor, absolutely disgusting. Dried up liquid (no idea what it was) all over the desk and tv stand. The rooms are so dirty, I know we decided to travel during a pandemic but They sent email after email about their vigorous cleaning routine... LIES. They put us in another room for that room to have no hot water and no one there to even check to see why there was no hot water. The receptionist didn't have any idea what to do so she let us shower in another room. So we had to walk back and fourth to take showers. I have 2 small kids. Not to mention the mold going all the way up the wall in that room. We didn't get hot water in our room until the next day around 6 o'clock. I would have left the hotel and stayed elsewhere but they had taken the money out of my account before we even arrived. So I was stuck. They offered no compensation at all. I contacted customer service And they weren't much help either. The hotel had a week to respond to customer service, the hotel emailed back and said they had contacted me but of course they hadn't. Make a long story short, after calling customer service 4 times, the hotel offered a 20% refund on just one night. Never ever again will I stay there. There are many other things but I'll save that for when I call the health department.

Where to begin...my daughter almost fell through the poorly attached balcony after sitting in what I think was blood and ruining her white shorts. The door doesn't go all the way up. The cleaning people left my door completely open for who knows how long. There was blood on the toilet paper and puke in the sink. They lie about their cleaning policy The blonde-haired lady is very rude and combative. And, so much more!!!

Hotel messed up our booking, and then charged a double room back to us when it was their fault, and proven.....a/c unit didn't function normally, Walla so this all the kids on the floor screaming wouldn't let me get sleep.

The check-in process was very good, the room was clean and bed was comfortable. The hotel was only a couple miles from our fishing charter, free parking and a good place to eat right across the street.

I had fresh food stains on both of my topper comforters. They were both raised and fresh stains not wear and tear. My under comforter had a sticky red candy spot. Walls had two orange splatters of something. Not good to forget to change these. Especially during Covid19 pandemic. Also only gave me 2 face towels when I booked the room for 4 people. Pool was closed and morning breakfast closed due to the pandemic. I only received an email about this after I had already booked the room.

We traveled to NH to visit my daughter at UNH. Going to a hockey game that night. Check in late after game around 9:00pm. Checked in took 5 minutes. Went to room very clean. Heater made a little noise at night. overall experience was very good.

Escape730716, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest Thank you for staying with us and for taking the time to give us your feedback, we truly appreciate it. We hope you will come stay with us again soon. Have a great year 2020.

Great hotel, great staff. Chris at the front desk went above and beyond helping me fix a reservation issue that I could not fix on my own. Hotel was clean, quiet, and has great local place to grab a beer and a nice dinner.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest Thank you for choosing to stay with us and for taking the time to give us your feedback. Thank you for the many compliments we truly appreciate it. We will pass on the great comments on to the entire staff. Have a wonderful 2020 year.

The staff was very pleasant, the suite was clean, the breakfast had large selection including eggs, sausage, make it yourself waffles, fruits cereals... The staff in the restaurant was pleasant and efficient, keeping trays full, tables clean and offering help when needed. The hotel is not the most grand or elegant, but the location, cleanliness, warm cookies and coffee upon arrival and value make it perfect!

Escape730716, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest, We are delighted to know you had a great stay with us. We thank you for choosing to stay with us and for taking the time to give us your feedback. We truly appreciate the nice review. Have a great new year 2020.

We wanted a quick getaway for a holiday weekend, and really were just looking for a place with an indoor pool for the kids to play in. The kids loved the pool, and we spent several hours hanging out and swimming. The breakfast was pretty good, with a variety of options - about what you'd expect from an included hotel buffet breakfast. The hotel has a slightly confusing layout, and the hallways were very cold (though it was incredibly cold outside as well), but the rooms were large, and the beds were comfy. The staff were all very friendly and helpful, from the front desk to the breakfast staff, and even the staff member who insisted on helping me clear the snow off my car when we were checking out. Since it was the off season, the hotel wasn't too busy, which was nice. I'd consider staying here again for a quick local getaway.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest Thank you for staying with us and for taking the time to give us your feed back. We are glad to know - that the kids loved and enjoyed the pool. - everyone enjoyed the breakfast (variety of options) and friendly staff. We do have a great team that do their best to keep all nice, clean and help make your stay as pleasant as possible. Than you. We look forward to having you come stay with us again. Have a great year 2020

Millie at the front desk was very helpful.She went out of her way to make our stay comfortable. Room was very clean . Location is good - close to interstate. Will definitely stay here again ,next time visiting New Hampshire.

Escape730716, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest, Thank you for staying with us and for taking the time to give us your feedback. It is of great satisfaction to us all to know you had a pleasant stay with us. We are especially glad to know you will be staying with us again when you are in the area. I would like to personally thank you for the compliment about me (Millie) it is my pleasure and goal to make our guest have the best possible stay. I look forward to having you stay with us again. Have a very happy and healthy New Years 2020.

really nice hotel, houskeeping employee didn't understand English. breakfast was just ok, there were a lot of options, but some were cold, coffee tasted horrible, bed was a little hard to my liking, and shower was great. nice clean room and hotel

Escape730716, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest, Thank you for staying with us and for taking the time to give us your feedback. We apologized for any inconvenience you may have encountered. I am glad you enjoyed the the great shower, nice clean room and hotel. We hope you will come stay again.

First the (only) negative: the hotel was obviously built in stages, and, given the in-town location, the result is a confusing floor plan. There are several entrances, more than two levels, connected by a hallway with a ramp and a couple of turns. And the room numbering makes no sense (Room 160 was on the second floor). It took us 10 minutes to find our room - with directions. Once we got to our room, all that was forgotten. The room was spacious, well-appointed and comfortable, with a high, sloping ceiling of natural wood. Decent size fridge, microwave and small, very clean bath. Breakfast (included) was very good, with 2 staff and real plates, cups and flatware. Would be our hotel of choice in the area, now that we understand the layout.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest, Thank you for taking the time to give us your feedback, it is important to us. I would like to apologize for the confusing finding your room. We are so happy to know you had a good stay with us and all to your satisfaction, the room, amenities and staff. “ Would be our hotel of choice in the area “ Is certainly a great compliment, thank you. We look forward to seeing you stay with us again. Have a great New Year.

The service st this hotel was what I can imagine a 5 star hotel in the 50s would have. We lacked for nothing. It far surpassed my expectations. This is the second time we have stayed here and this time was even better than the last. This time we had to cut our stay short one day due to upcoming weather along our trip home (the nasty predictions were correct). There was no penalty for dropping the last night's stay as we had booked directly with BW.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest Thank you for staying with us and for taking the time to give us your feedback. Your feedback is important and we are so pleased to know that with very stay it gets better then the last for you. “ We lacked for nothing” “ It far surpassed my expectations “ Are great compliments to our hotel and staff for all our hard work and dedication for doing all possible to make your stay as best as possible. Thank you

The entire staff was the best I ever have seen. The breakfast with Flor and Joy made my stay so amazing. Please stay here if you can. You will be so happy you did. I just want to say Thank you for continuing to make this one of the most enjoyable stays I could have.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for such great review. Our staff is great and thank you for taking the time to recognize the great job that they do for you. “ The entire staff was the best I have ever seen. “ “ Please stay here if you can. “ is two of the best compliments we can receive from our guest. Thank you. We look forward to having you come back again as our guest. HAPPY HOLIDAYS !

The stay was amazing all the staff was so excited and happy to help with anything. Miss Kim was assume at the front desk and loved miss flow breakfast always hot and fully stocked... yummy... nice comfortable rooms... 3pm every day fresh baked chocolate chips cookies....

Escape730716, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Your feedback is important to us. We are happy to know your stay with us was amazing and that you appreciate our staff and their enthusiasm to help. I will pass along your compliments to Kim, Flor and all staff. We are glad you enjoyed the comfortable room, breakfast and the freshly baked cookies as well. Thank you. We hope you will come stay with us again. HAPPY HOLIDAYS !

When I arrived at the Inn, I was greeted by friendly and helpful representatives at the front desk. Check-in was painless and quick. They briefly explained about the room, facility, complimentary breakfast, and even the coffee, tea and delicious cookies at the front table! The room couldn't be anymore cleaner and comfortable. I had a king size bed which was great. I left a generous tip for the hard working folks who take care of the rooms. I used the fitness room treadmill which was fine. The breakfast was great. Plenty of options for your taste. For dinner, there was a convenient and excellent restaurant across the street. Great, I didn't feel like driving anywhere. I would definitely stay here again and tell others.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for taking the time to give us your feedback, it is truly appreciated. We are happy to know all went well from the moment you walked in with a friendly greeting, quick easy check in, clean comfortable room, hardworking staff, complimentary breakfast, cookies and amenities. It is our pleasure to our best to make your stay as pleasant & comfortable as possible. We hope to see you come stay with us again. HAPPY HOLIDAYS!

Everything was top notch. Staff were all extremely helpful and professional. I would live here if I could.Great continental breakfast. Heated pool. Wifi is sketchy, but its the area, not the hotels fault. I left some things in the hall and an employee Millie called me and told me about it and held them for me.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feed back. Thank you for the kind words it is greatly appreciated. It is our pleasure to do the best we can for our guest. Happy Holidays

We arrived rather late ( around 10:00pm) with 3 cranky kids who has been in a car all day. The guy at the front desk was fast and gave us a suite. The room was spacious, clean, and comfortable! The pool was very warm and relaxing! I will for sure stay again when in the area!

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feedback. We are happy to know that we met/exceeded your expectations. We look forward to having you come stay with us again.

Outdated, room smells of old cigarettes. Piles of cigarettes butts outside sliding door. Reminds me of low income housing. Pool looked very old and dirty with brown areas. Breakfast was okay. Website is deceiving.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feedback. On behave of our entire staff I would like to apologize for not exceeding your expectations.

Great choice for a clean room, a great comfortable bed, and amazing breakfast. Staff is so pleasant, and i am very fussy about cleanliness, this room as well as another BW recently were spotless. I will be now always look for a BW when traveling.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feedback. Your feedback is very important to us. We are happy to know we met / exceeded your expectations. We hope you will come stay with us again.

Very friendly, stfaff. Breakfast is best. Great location. Cookies in lobby complementarity. Great indoor pool, great wifi, House keepers are awesome, very well maintained. Very nice clean comfortable and clean room.!

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feedback. We appreciate your feedback. We are glad you had a great stay.

Our stay at the Best Western was somewhat disappointing. We paid extra for a larger room and, to be fair, the room was a good size with a decent fridge, microwave, TV, etc. It was generally clean but dated and in need of refurbishment. The tiled entranceway to the room looked clean but was very sticky - our feet stuck to it as we entered. We cleaned it ourselves using wet tissues and this revealed the floor to be actually quite dirty. This suggests the cleaning substances being used are less than ideal. The shower/bath was a very odd and dated design with strange slanting built in shelves. The bath had some repair evidence in the basin. The worst thing about the room was a horrible acrid smell which high us upon entering. It was hard to pin down but somewhat like cat urine. We suspected the air con unit as the source and when we went out the next day we switched it off and left the windows open. Right enough, the room was less smelly on our return which seemed to back up the A/C unit as the source. Perhaps we were just unlucky in having a smelly unit in our room but I think the hotel should seriously investigate the smell issue as it's been mentioned in several previous reviews and perhaps a thorough clean of the air con units would resolve it. Breakfast was poor with watered down fruit juice and baked goods that lacked in any taste. Definitely not worth the money. This was more like a budget hotel experience for mid-range cost. The smell was dreadful and we should have raised it at the time but were too tired to be bothered with the hassle.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us we appreciated your feedback. I apologized for we didn't met your expectations during your stay. We will address this issue to Maintenance and Head of Housekeeper to make it better. If you have any concerns please feel free to reach me 603-926-6771. General Manager Ismail Pethania

Would visit again if we were in the area and needed a hotel. Good breakfast choices, nice rooms and pool. Also, plenty of parking and quiet atmosphere. Clean and comfortable for all families and their members.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated your feedback.

Great check in. The staff escorted us to our room as we needed wheelchair accessible, so they upgraded us to a suite at no additional charge. It is a very large motel. It was very nice. My o ly problem was on our second night we went to use the microwave and inside was a paper plate full of moldy food. It had been there awhile. That was disgusting.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciated your feedback. I'm truly sorry to read the issue your experienced with us. Be assured that it's not the kind of service that we would like to offer you and I understand your dissatisfaction. We've address this issued with Head of Housekeeper and will make it better for our next customer's. Once again, I would like to apologize for this issue.

My wife and I were in Hampton on business and we spent 3 nights in one of the suites. I'm an architectural photographer so I travel with several heavy cases of equipment. I greatly appreciated the convenience of conference center entrance at the rear of the building. Parking, elevator access and layout of the building made coming and going with our equipment very easy. The staff could not have been nicer of more helpful. This is one of my favorite hotels!

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying for staying with us and for taking the time to give us your feedback. We are happy to know that you had a pleasant stay. We are honored to be on your list of favorite hotel and look forward to having you come stay with us again.

From the outside, this hotel looked just fine. I will say, the receptionist was one of the friendliest, most helpful we've ever met! And the facility is conveniently located. There is a pervasive unpleasant disinfectant type of smell in the hall and in the room that I never stopped smelling. The bathroom, however, was the most problematic--slow draining sink, dangerously slippery shower. This shower enclosure looked new, but had a terrible design--it was all curves. Every shampoo bottle kept falling off the curvy shelves and I couldn't find a place to stand facing the showerhead that allowed my feet to be flat because the sides curved so dramatically. Also I could never locate the hot water setting on the shower faucet. It was either cold or lukewarm no matter how I turned it. Brr... I think I'd look elsewhere for a place to stay next time.

BwPlus815, Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us we appreciated your feedback.

Our stay at the best Western in Hampton New Hampshire was outstanding. Because of some issues, we were upgraded to an executive suite. This was done with no hesitation by the front desk. I had trouble connecting to the Wi-Fi . Ismail Made numerous attempts to fix this. He was finally successful and apologized for the delay. The room was great, and very clean. The breakfast were varied and delicious. All in all, my wife and I enjoyed our stay.

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feedback. Your feedback is important. We are happy to know your stay with us was pleasant. Ww hope you will come stay with us again.

Great location very friendly staff . Super breakfast always fresh and very clean. Check in is easy and fast, same goes for check out. Always fresh coffee 24 hrs a day, snacks also available. Would always recommend this hotel !

Millie13C, Front Office Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us and for taking the time to give us your feedback. We are glad to know you had a pleasant stay with us. We hope hope you will come stay with us again.

Had a great stay, everyone was friendly and you can't beat the breakfast, has something for everyone. Convenient location, easy access to highway, shopping and not far from Maine or Massachusetts. Highly recommend

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

I arrived and Millie greeted me with a welcoming smile. She was very informative and made sure our check in was smooth. She gave me the room 180 right next to the breakfast and pool. With a little one is very convenient. My toddlers got hurt with the door and I did not have bandages and I called guest service Millie came up to the room and brought me bandages right away and even helped my toddler to calm him down. She truly is pleasant and nurturing. Thank you Millie for being so sweet to us. I will definitely be coming back for the service I received when I stayed at BW!

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

The room was clean, comfortable queen beds. The bathroom had very little vanity space, bathtub/shower oddly shaped (too small for my husband who is over 6 ft ), no grab bars. Very noisy neighbors, doors slamming, not a quiet place ! During our visit the town had a water ban due to high levels of bacteria. My girlfriend who we were visiting with, texting me the situation of the water ban since we were from out of state. The hotel never said anything ! No notes were left in the room, no bottled water left in the room. I had to locate a room attendant and ask for water. Not happy with poor communication. As it turns out the water test was the result of a false/positive reading but if it was real the outcome may have been very different !

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated for your feedback. Apologies for inconvenience regarding water issues in area noticed by Water Company. We were notified by Water company late in Friday and we did post notice at Desk as well by Ice machine and breakfast room. We provide complimentary bottle water everyday to each guest's room's.

I was nervous about traveling alone with my girls (6 yrs and 18 months). The kids were restless when we arrived, but the check-in manager was really nice. There was a technical issue on their end and they couldn't read my credit card, but they gave us a room anyway. They had us unpack and have dinner, and the glitch was set when we came back. The room was really nice. It was clean, the bed was comfortable (aside from the toddler sleeping on my face). The breakfast was good, and the staff talked with my toddler (made sure she didn't fall out of her seat) while I helped my oldest make a waffle. A quick ride to the beach meant there was tons of good parking for the day.

great service pretty average breakfast outdated bathrooms but clean..its a decent value but definitely not a 4 star hotel. It does the trick for a cheaper alternative for a waterfront hotel. I would stay again.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Susan Thank You for staying with, we greatly appreciate your feedback. We look forward to seeing you in near future. Have a great rest of the year.

The staff was respectful, professional, helpful, and informative. We were made to feel that we were his main focus and that our satisfaction was important. The room was simple, but clean, however we did notice a slight odor which was similar to a damp smell, which is the only reason for 4/5. Little noise. Accommodating with nice added extras in the room. We would return in the future.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You very much for leaving us great feedback. Each department tried their best to meet guests satisfied. We have this year high humidity and weather been extremely pleasant with lots of rain. We love to see you BW k staying with us again soon. Hope you've a wonderful rest of the year.

Clean and updated. Wonderful mattress. Great nights sleep. Loved the updated rooms. Smelled clean upon arrival. Would recommend to everyone. Can't wait to stay there again. Breakfast was yummy. Even had almond milk for my coffee.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with

We travelled here in June on the way back from a trip to Maine. The staff was helpful, the room was clean and was large enough for our family. The breakfast was good. We would stay there again. Indoor pool was also nice.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

No elevator. Did not participate in the breakfast buffet. My husband could not take anything to bring to me in the room, when I was not feeling well. Went to McDonald's. Mostly clean, rugs could use shampooing. The people in the next room is my biggest complaint.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

We stayed the first night of our vacation in Hampton and then for 9 days we traveled in USA and in Canada. We enjoyed our first night so much for quality/price/breakfast that we tried to stay at other BW whenever we could. We even got upgraded once.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Guest Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Cute little hotel . Was clean and had a very good breakfast. Very big selection of food items . Comfortable bed and pillows , would stay again ! The only thing is I booked on booking.com for one rate then the couple in front of me just walked in a was given a cheaper rate than I had booking a month ahead .so that was kind of a bummer .

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us directly if there is anything we can help you with.

My family has been going up to NH every year. We have stayed in this Best Western Plus many times. This past visit sucked in plain English. The room was damp and clammy,everything got wet, or moist. The AC didn't remove any moisture at all. They didn't even touch our room. None of the beds were made. The soap, towels etc. Were not touched. When confronting the management we were told that they have a policy of not touching anything if the bed has anything on it. They don't want any liability. So, 2 little kid nightgowns and 2 stuffed animals prevented them from making up our room. That has to be a first for me because we travel. Hell, some places not only make the bed, but fold the nightgowns and prop the stuffed animals up on the bed in such a way as to greet you when you arrive back at your room after they clean it. Obviously this Best Western plus is only interested in $ and forgot how to treat their patrons. I can give them a chance for them to make up for this poor visit, but I am not considering them again as a place to give my time and money to when I visit back to that area of NH. Go there at your own risk, but be forewarned that the service you are paying extra for is not there like it used to be.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

We stopped and spent one night here to breakup the drive to Maine. Selected it for price point and close proximity to Hampton Beach State Park. Hotel was nice and clean. Overall hotel and room decor a little dated but pleasant staff and comfortable accommodations for our family of five for the one night. Breakfast included in stay was a plus and had some decent options.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future.

A well-kept property, clean rooms and a do anything attitude provide a total customer experience and make it a great place to stay. General Manager Ismail Pethania went above and beyond to make our stay EXTRA special.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to see you next when back in Hampton. Take care!

We arrived on motorcycle and the front desk person went far and above the call of duty to insure we had a safe and dry place to park. Amazing service and breakfast was great the staff was very attentive to it needs

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Traveling for work and stumbled on this hotel. The staff was very friendly and helpful. I try to exercise while traveling and the gyms treadmill didn't work but other than that, it was quiet and clean!

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
We thank you for staying with us. We appreciated for your business. Look forward to see you next time when back in Hampton.

The room was very poor with black mold all over the walls , it was dirty , stinky and musty . The pool was dirty and falling apart and most of the staff could really care less. Truly unfortunate for a hotel with a well known name like Best Western

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

Upon check in, we discovered that some of the bedding was stained. We immediately contacted the front desk, and the manager came to the room so that he could determine the problem. We were only seeking a different room, but he upgraded us to a suite. I wasn't able to connect to the hi speed internet with my computer, but I was with my phone (my Windows 10 on the computer was in need of an update, which is probably why so I don't blame the hotel). The breakfast wasn't outstanding but was still better than many other chains and the attendants were more alert than many others. The breakfast and hotel in general was not very crowded and very quiet; but they do host banquets/receptions (none during our stay) so I'm guessing that could very well be a different story if one is there. Although a tad pricey, not all that bad for the area. I would stay here again.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us again. We appreciate for your feedback. We appreciated being Best Western Gold Member. We take each guest pride as our Elite Member, we do our best effort each department to satisfaction each Department. Thanks for letting us know such details about your stay. Look forward to see you soon near future and will be glad to upgrade to our Suite room.

The rooms were older but sparkling clean plu they had a fridge with a large freezer. Very helpful for long distance traveler. The A/C heat worked very well. Many units aren't able to switch from heat to cool without problems. This did fine. I will stay at BW again.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

If you want a clean quiet classy place to stay easy location and a great staff stay at this Inn. Nice size Rooms Excellent variety for breakfast. . ...Close to good Restaurants. Management extremely helpful and accommodated my needs beautifully

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Richard. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

good value breakfast included near centre of town, quiet, room clean nearby activities and restaurants. family oriented also offer room for challenged persons. 10 mins from beach and great activities.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Jean. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

The beds were cleaned after the first night. Two days in and the bedding hasn't been cleaned. The cleaning staff was very pushy and tried to get in the room with my kids still in bed. I'm not sure why because all they did was put a garbage bag in the garbages. We took our own garbage out. We asked for a role of tissue and never got one. Coffee maker wasn't cleaned either and the floor wasn't vacuumed. The place definitely needs to be managed better.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

We were booked to stay at another hotel, but changed our minds and thought we would try one closer to my family. To our surprise, the hotel was very nice. The pool was very clean.The breakfast was good. The staff was very nice. We plan to stay here on our next visit to this area.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Look worard to see you again soon.

Had some issues the first night and next morning. staff was great. they really did what they could to help me. Unfortunately Still awaiting call from management to talk about adjustment for first night. Hope they are not hoping I just go away and not follow up.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

The rooms are average nice pool top notch breakfast. And the employees are the highest quality they truly make this a very pleasant experience. The service was well beyond what is required of them they answered any questions and made sure all went well and that I was aware of all the amenities

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Excellent choice when traveling, started me day to camp out at beach. Turned out to be a lot colder then thought at last minute decided to book a room. The rate I got was great and the amenities where awesome. The room was spotless, pillows a bit soft but that was ok. Bathroom spotless and shower newer and modern. There was a refrigerator in room, microwave and iron. You can damn sure tell these people care about their property. Oh did I mention cookies at checkin and full breakfast including eggs, sausage, pancakes, hash browns ECT. Indoor swimming pool and small game room. Hidden gem that I never expected, 5 stars for this hotel and Best Western chain.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

I have stayed here a number of times in the past but this is the first time since the rebranding as Best Western. The updates and upgrades were long over due. It looks so much better. Clean and modern. Front desk staff was friendly, knowledgeable and helpful. Unfortunately WiFi was down for a long time. This place will remain my first choice in the area.

The room was clean, organized and quiet. Millie at the front desk was friendly, knowledgeable and helpful. We stayed four chilly and rainy spring days in April and the room was warm and welcoming. I would recommend this hotel and the nearby restaurant, Logan's Run.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Guest Thank You for staying with us. We greatly appreciate your feedback. Thanks for sharing knowledge of our staff's, I'm glad we were able to help you to make sure stay pleased with us. Looking forward to see you soon staying with us again.

Kaitlin the front desk clerk was wonderful, helpful, friendly. She took wonderful care of my mistress and I. Kaitlin promised to save a room for us on a busy weekend and kept her word. Good help is hard to find and Kaitlin was the truth. Thank You Kaitlin

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Patricia. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. And thank You for sharing knowledge of our staff's who went after provide best service to guest's. I've shared this review with her.

From the moment I entered the hotel I felt at ease. The front desk staff were friendly and helpful. The room was well lit so I didn't feel as though I were spelunking as I do in many hotels that skimp on light bulbs. The bed was very comfortable. It was quiet. The room was very clean. The bathroom was clean and this hotel doesn't skimp on towels. I wanted to buy a dozen from them on my way out the door. I'd stay here again and I recommend it highly

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Patricia. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Very nice location, many restaurants close by. Staff was very friendly and professionally. Cookies in lobby upon arrival. Very well clean rooms and very good breakfast, high speed WiFi was great. Definitely recommend

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.

I'm a frequent, frugal traveler on a budget typically looking for lodging bargain, always accompanied by Mike, now a gentle old soul of a Chocolate Lab. Recently having been treated terribly by the cheaper chains -- Super 8 and Motel 6 come immediately to mind -- I've been experimenting with paying a bit more in the hopes of having a more peaceful stay. The Best Western Plus / Inn At Hampton met my needs completely ... though wouldn't likely do so during summer months. That's because I received a Hotel Coupons price that was in line with my expectations, in an area I assume is very price-competitive during off-season months. That worked very much in my favor: I was having difficulty finding a reasonably priced place to stay in the Merrimack Valley ... so I drove the 35 miles east to this place. I found the desk clerk very friendly and the room comfortable, larger than most (with a kind bed) and comfortable. The place was pet friendly but I didn't mention Mike was a guest when I checked in ... but we came in a back entrance (with auto-opening door) that was very convenient. The breakfast was your usual fare -- somewhat dry scrambled eggs, greasy sausages, etc. -- but there were a few extras added, like French toast and home fries. The king room was quiet, and offered a fridge, microwave and a decent size television. The internet worked great. The property had great conference facilities and an indoor pool, with ample parking. So ... a five star stay, given I had zero complaints and a comfortable stay. But as I say, my guess is you will likely pay more in the summer for a room here.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to see staying with us again soon.

The manager is professional yet very friendly and caring. Staff is very friendly and helpful. Rooms are nice, clean and comfortable. Check in and check out is fast and easy. Breakfast is wonderful with plenty of choices. Housekeepers are nice, friendly and keep all clean. Overall a great team they seem to be all about providing the best service possible.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.We look forward to see you staying with us again soon.

I've stayed at this location twice in the last three months and tit was very clean, a great location and the staff super friendly, especially the receptionist at the front desk, Ismail Pethania. A super helpful guy!

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We greatly appreciated for your feedback. We look forward to see you soon staying with us again. Have nice rest of the year.

Child slept on floor because front clerk never said room we reserved was out of service until we got there. Moldy coffee filters. No replaced towels or trash removed..barelt any hot water. Breakfast times where cold.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

the good thing about it is the location , other than that i will give it Zero. the room was very dirty , the furniture smell terrible , the covers full of stains. the breakfast is very poor , no options , the pancake tastes horrible.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Guest I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

This hotel is a nice find. Convenient location to many sites, 3 miles maybe from the beach, Rte 1 connects easily to other major routes to the mountains or inland, clean rooms, pleasant staff, quiet rooms, nice breakfast selections and reasonably priced. And, there are always cookies available to the guests, in-room coffee makers and bottled water upon arrival. There is an indoor pool if interested and I believe some weight room items.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

The hotel is definitely dated. The staff was friendly. Breakfast is mediocre at best. Pillows are the worst in terms of comfort of any hotel I've ever stayed in. Location is convenient, the rooms seemed clean even though the downstairs hallways smell musky and old. Logan's Run across the street is a huge plus when you're a guest here. Food is delicious and service unmatched.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Megan Thank You for staying with us. We appreciated for your loyalty. Once gain thank you for your positive feedback regarding Hotel amenities and location. We're in process changing New Pillow's. I'll have Maintenance check out odor by stairways. Please let me know if there anything I can do to make your stay pleasant your next stay with us. We look forward to seeing you soon.

The staff was absolutely the best very friendly and understanding and helpful!! As to we showed up to breakfast 5 mins prior to closing but the staff continued to bring out fresh food to keep everything restocked! Where I've been to other best westerns and have been rushed and not given a option to get certain things due to us coming down late.... as well as they were very accommodating when it came to checking out late extra late... I of course left a awesome tip to show my appreciation and the staff where very helpful as well as kind to myself and my family so my children could swim a little longer as well as giving me plenty of time to pack everything up without feeling rushed!! Thanks again totally will stay again!!

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Greatly appreciated for your 5 star reviews. It means a lot for our hardworking staff. We pride our each guest's higher priority and we appreciated for being a loyal customer's. We understand when traveling with kid's, always required extra times, and our team does understand that. I'm glad our team made you feel like Home away from Home. We can't wait for looking forward to staying with us again. Have a great rest of the Winter !!!.

Going forward like to stay this hotel again. I would recommend this place. Great service and very friendly front desk people. Great breakfast. Great room and very nice location. I would stay again this place.

BwPlus815, Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated for your feedback. Thank You for all your feedback, We can't wait to see you soon staying with us again. Hope you have wonderful Holidays !!!

Hotel is nice and clean.General Manager and Staff are friendly and helpful, Rooms are adequate size, beds are comfy, The indoor heated pool was great for the kids. Complimentary breakfast is definitely a plus.We will be back.

BwPlus815, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated for your feedback. We look forward to see you staying with us again soon. Happy Holiday and Happy New Year.

hotel is downtown Hampton, close to eateries and shopping. the hotel was clean and quiet. beds were excellent. staff very friendly. the breakfast had a good variety and was tasty, dining staff were very helpful,

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated for your feedback. We can't wait for staying with us again soon. Hope you have wonderful Holidays !!!

We had a wedding to attend in this area. We booked here for a combination of price and proximity. When I looked at our time line, I realized that we may have to drive the 3 hrs from our home dressed for the wedding as the 3pm check in was so close to the time we had to be at the chapel. I called the morning of the wedding to see if an early check-in was a possibility so that we could dress for the wedding after our drive.. Millie made it happen, and I got a nice upgrade as well. This courtesy was so appreciated. Millie was so friendly, courteous and professional. The front exterior of the property is lacking curb appeal, but inside all was well. The room was spacious and very clean, had everything we needed. The bed was super comfy. The only thing I didn't care for were the heavily scented bath products; I was happy I had brought my own. The breakfast room was huge and easily accommodated quite a crowd that they had over a major leaf peeping weekend. I would stay at this property again.

Inn Of H, Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with, we appreciated for your feedback. I'll definitely pass this words to Millie, We look forward to see you soon.

This hotel always meets and exceeds my expectations. It is clean, the staff is friendly and it is a wonderful alternative to staying down the beach in the summer. The beds are comfortable, the rooms are spacious, great property all around.

Inn Of H, Manager at Best Western Plus The Inn At Hampton, responded to this review
Thanks you for staying with us. We appreciated for your feedback.

Front desk lady on check in was extremely helpful and nice. There is an indoor pool (didn't use) and they do provide a breakfast daily....some of the food was not the greatest quality (eggs, pancakes etc.) but there is a wide choice of food items. Clean and comfortable rooms. They have a connected conference facility and there is a washer/dryer available for laundry.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear Guest We appprecited for your stayed with us, it's such a nice review. I can't wait to share with my entire team, our team always top of their service for our guest priorities. Our staff always makes sure each an every guest meet their expectations while staying with. We can't wait to see you soon staying with us again.

Great Employees, very helpful, great WiFi for people travelling for business. Healthy breakfast in morning. Front desk Ms. Millie was very professional and helpful.Gym was perfect.plenty of parking close to good restaurants.Clean and crisp bed sheet...... i was there for 3 nights and every day was my room was clean so beautifully.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated your time and feedback. I'm glad to hear out staff and facility made your stayed Enjoyable. We look forward to see you soon staying with us again.

How on earth this hotel is awarded ‘Plus' status by Best Western?? For a start it doesn't have a lift, it's poorly decorated, our wash basin was cracked, the walls in the bathroom were dirty, the room was dark and smelt and one bed had three metal catches sticking out. The staff were unhelpful and had sadly had an attitude. On top of the hotel is incredibly expensive, we paid $251.99 per night for a room with paper thin walls.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 603-926-6771.

Nice hotel. Felt very safe. The hotel was clean and close to restaurants and major highway. I would recommend staying there. The people in the office were very congenial. The breakfast was great. Very nice dining area. I would definitely recommend staying here.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Janica Thank you so much for staying with us at the Best Western Plus,The Inn at Hampton. We're happy to hear that our amazing staff provided expectations met your stay. Our location is one of the many benefits of staying with us, and it is good to hear that you enjoyed the convenient access to major highway. Please come back again soon!

Breakfast was awesome, indoor heated pool, WIFI was great. Excellent staff, millie at front desk clerk was very helpful, nice room and clean. We will stay again, when back in area. Everyone was friendly and professionally manners.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us, we greatly appreciate for your stay and taking your Valuable Time to write a review. I'm happy to hear our staff and our team made your stayed enjoyable. I'll definitely share with my team and staff this such nice review. We look Forward to seeing staying with us again soon.

Room was very clean. The motel was equipped with in door pool, weight room, delicious breakfast. The employees were very nice. The outside and inside of the motel was very neat. It was located only a few miles from the beach, and you could actually walk if you want to a local eatery and store for drinks, gas, etc.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You very much for your feedback. We greatly appreciate for your staying with us, also thank you very much for feedback on all of staffs and facility were helpful during your staying. We look forward to see you staying with us again soon.

We were one night in family room. Room was very nice ! Also Service was friendly and hotel is in good location! Great choice for this price! Will definitely check this when visiting again in Hampton NH. Breakfast food was excellent the hotel was nice and clean. All employee was very friendly and helpful.including the WI-FI for me as a business traveler was excellent.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
We greatly appreciated for your staying with and your valuable feedback. I'm glad our facility and staff made your stayed much better. We look forward to seeing you in near future.

We were here for 2 nights while my husband was in a training session for work. The room was clean and the bed was comfy. The hot breakfast was nicely presented and the staff super courteous. We want to give an extra big TY to Joyce. My husband's cell phone got left behind. Joyce brought it to lost and found. Highly recommend.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Lise Thank You very much for staying with us. We greatly appreciate for your feedback back. I'm glad our staff was helpful during your stay. I will definitely pass your words to Joyce. Looking forward to see you staying with us again when you're back in area. Have nice rest of the year.

Everything was clean. I can tell that they make a very good attempt to keep everything clean because I could smell the cleaning solution. The room was comfortable and the bed was fine. The breakfast in the morning was nice and the staff were friendly and helpful. Note: I signed up to be a BW rewards member, but my stay did not qualify at the corporate rate. That may be an issue for some of you.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You very much for your time to write a review. I'm glad our staff made your stay with us enjoyable. I apologize for your stayed wasn't eligible for receive points. Please book us directly next visit in area or bestwestern.com. When you back in area please stay with us will make sure you get points for your stay. 10 points for $1 worth 1000 points minimum per stay. Hope to see you back soon.

My family checked out Hampton Beach for a summer end getaway. The Best Western was a nice hotel, BUT the room we were placed in (#125) had one window and it faced a back alley. Looked sheisty so I figured I would close the dark brown curtain, so my kids wouldn't be scared. Well, guess what? The curtain didn't slide to close. So I clipped the curtains together to give us some privacy. BUT, the AC unit is located under the window and the pinned curtain blocked the cold air. So our room was HOT. The next thing was people shooting off fireworks in the parking lot. I understand fireworks are legal in NH, but at 12AM, it was a nuisance. We didn't make a fuss about it because it was only 1 night stay. The breakfast was OK. the room was big and spacious which I liked. The indoor pool had warm water and it was nice until some other adults came into the room with beer cans in their hands. We managed to stay in the pool for about 45 minutes until I said it was time to go as they just sat there staring at my family. I thought it was going to get like "Deliverance" in NH for a minute. All in all, very clean hotel and staff as accommodating.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for your time to writing a review. We greatly appreciate for your feedback. I'm also happy to hear our staff was very helpful during your stay. Side Brown curtains are for display only, black out curtains are back of sheer curtains. We hope to see you soon staying with us again and will make sure your stays will be more enjoyable than previous visit. Have a nice rest of the year.

We stayed for one night on August 11th, during a mini-getaway with our close friends. We had booked two rooms next to each other, and the check-in process was fine. We found the rooms to be very spacious and comfortable. After leaving our bags in our rooms, we left to visit the beach area before enjoying dinner at a local restaurant. After then returning to our rooms later in the evening, our friends were unable to get into their room because the door lock mechanism was malfunctioning. The Manager-on-duty attempted to open the door but was unsuccessful. After trying a couple of different things and making some phone calls (apparently), there was still no solution to the problem. Eventually, our friends were placed in another room to relax while Management attempted to get the door open. Our friends ended up having to spend all night in the "holding" room without any of their belongings. This was a major inconvenience especially since one of them is currently pregnant. I know that they didn't get much sleep that night, and the next morning, when an off-duty former Maintenance worker was finally able to get the door open, the Front Desk Manager and staff were less than sympathetic to the situation. I understand that Maintenance issues happen, but I don't feel that enough was done to rectify the situation upon check-out. I think that we were offered a slight discount for our next stay, but we won't be returning if this is the level of communication and customer service that takes place at this hotel. Coming from someone who has worked in the Hospitality industry for almost 10 years, this was a very disappointing experience.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with a 20% discount to use towards a future stay. When you're ready to use this discount, please contact me directly and I will personally assist you with your reservation. Please consider staying with us again so that we can have another chance provide you with superior service. You can reach me directly at 603-926-6771

Excellent customer service. We arrived a little early but were immediately assigned a room. Large pool that is easily accessible. Courteous and helpful staff. Room was average size but very clean. The parking lot is more than ample. Good breakfast served in a spacious room.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciate for your feedback. Look forward see you staying with us back soon. I'm happy to hear, staff was helpful during your stay. I'll definitely pass words to desk clerks, and Housekeeping staff. Sincerely Ismail Pethania General Manager

The hotel was OK. Room was a little old, but clean. Very strange and uncomfortable bath/shower. Staff was nice. But it was about 50 feet from a crematorium!!! Our room's window looked right at the chimney! It was very creepy. I moved my car, concerned that there would be dead people ashes on it. Also, doors are paper thin. You heard doors slamming all day and night.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciate for your feedback. I'm happy to hear are staff was helpful during your stay. I'm sorry to hear about noise during night time. I'll definitely upgrade to our Suite building, larger room and much quiter. Look forward to see you soon, when your next visit to Hampton.

This was my 3rd time staying here and would definitely return. Very clean and excellent customer service. Breakfast has many choices. The outside grounds are beautiful kept. They have many weddings there.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You staying with us. We appreciate your feedback. Look forward to see you soon.

A little dingy and felt cramped by lower ceilings, dark colors and narrow hallways. Pool was nice. Breakfast buffet was above average. Executive suites were way in the back above the small conference center, park around the back if you have one of those.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us. We greatly appreciate for your feedback. Look forward to having you in near future.'

when we travel we usually stay at a best western to earn points toward a free night. this best western was also very good offering an indoor pool, clean rooms and a free breakfast. the breakfast area was actually the biggest one i have seen at a best western and was well attended to. there is a family style restaurant directly across the street which was also very good along with a mini-golf course also within walking distance. it is a two story hotel but you will need to carry your bags up the stairs. other than that, a good place to stay in the area, located minutes from the beach.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Dear, Fred Thank You very much for taking your time to give your feedback. We greatly appreciate for your staying with us, I'll definitely pass this words to my Breakfast team. Look forward to having you in near future.

First and last stay for us. All the rooms our family booked need rénovation. The Hotel is old, strange odors, humidity. Beds very un confortable, no extra bed available and the agent told me there would be at the réservation. No coins to use the laundry machine. The bath is full of black spot. No elevator.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciated for your feedback. We've recently upgraded our Guest Room's and Bathroom's. I'm extremely sorry to hear you stayed wasn't enjoyable. Please give us a another chance to serve you better. We've elevator in are Executive Suite's room's or upon request we've ground floor room's also available.

We stayed at the Best Western - Hampton on our way from Boston to Portland. Our rooms were clean and spacious, with cathedral ceilings. The 5 of us split two rooms. Check in and check out was easy and though there's not a lot to do in Hampton, you're near most of the things, especially Smuttynose Brewing. The breakfast was larger than continental and included in our stay, though it was mediocre food. Overall, a good place to stay!

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciate for your feedback.

I thought I was making a reservation thru Best Western but it was thru reservations.com. Seconds after I made the reservation I tried to cancel on-line. The site would not allow me to do this. So I called reservation.com. They told me it was non-refundable. The support person on the phone said she called the manager of the Best Western, Hampton, NH and he gave a verbal waiver on the non-refund. For 2 1/2 weeks of phone calls to reservation.com they kept telling me I would get my refund. Yesterday, they sent me an e-mail stating that the hotel manager decided not to give the waiver. To summarize, you do not know this is non-refundable until after you make the reservation. Recommend you use other means besides reservation.com. The other sites say “refunds if cancelled within 24 hours. Reservations.com rips off people!

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thanks for reaching out to us. Type of reservation we received from Expedia.com is a Non Refundable Rate. That means once you reserved a room's you're in lock for Guaranteed arrival and can not be modify or cancel. I apologies for any inconvenience, Expedia.com is a third party reservation's and we can't control their website.

We ended up here by chance on a Saturday night...in Hampton for a concert and needed a place close to the beach/boardwalk to stay. Looked on Expedia and called the hotel directly since we were on the road and had nowhere to go from noon until check-in time. Ishmail took our reservation and made a sincere effort to accommodate us, in fact so much that upon arrival he gave us the first room which became available, at 12:30, and it happened to be a suite for the same price of the standard double which we had reserved on the phone 30 minutes before. He was so very friendly throughout check in as well, and this continued right through checkout, including cooling down the little fitness room immediately upon request; allowing easy late checkout; and staying on top of the lobby coffee like a champ. The room was very clean, cool, and comfy, and I was confident that if any of these hadn't been so, Ishmail would've turned things around anyway. We would undoubtedly stay here again.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you very much your kindness review. We appreciate for your feedback. We look forward to see you in near future.

Stayed in the executive queen suite. Comfortable for a family of four. Clean, quiet and we all slept well. Close to the beach. Breakfast selection was plentiful and had all our favorites. Staff was friendly.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying with us. We appreciate for your feedback. Look forward to see you in near future.

Got the Triple Queen Suite for a few days with my daughters! It was perfect, and location is great! Visited Canobie Lake Park and the beaches. Mini golf across the street was nice! The pool was great. Nice big breakfast before we headed out to adventure.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank for staying with us, we appreciate for your feedback ..

Everything here was great- check-in fast and friendly, coffee and tea available in the lobby, adequate parking, room (1 king bed) good size, we liked we could open the window and let some fresh air in, bed very comfortable, everything clean. Breakfast was fantastic and the grounds are peaceful, we spent a few minutes enjoying the gazebo. One thing we were looking for was a fitness room, this one was ok, better than some we've experienced on this trip. Cardio equipment was lower end but worked. Cable machine had some frayed cables, water dispenser had no water, little floor space which was ok since there was only 2 of us, but our biggest issue was it got super hot in the small room with no airflow. If there was a way to have it a bit cooler/some air movement, it would be bit more bearable. We would stay here again.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciate for your feedback.

This was our first time here and it was a nice hotel. Staff was friendly and helpful, and the rooms were very nice, spacious and clean. The pool water seemed cool, and there were a few other families who agreed that it didn't seem heated the evening we were there. The breakfast was nice for a free breakfast.

Inn Of H, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank You for staying with us. We appreciate for your feedback.

Our room was on the small side with one double bed. We were right next to the front desk and got noise from the parking lot and the reception area. The room did not smell as good as it should probably cleaning chemicals but was not unbearable. The breakfast was just ok-I expected better from a Best Western Plus. Overall just a fair one night stay.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for staying. Our hotel features a variety of room sizes to fit your individual needs, from the king standard, to our executive rooms, to our 2-room suites. I hope you will give us another try in the future! Best.

the location is convenient to Portsmouth and beach , the room is nice is and clean, but outdated -mold in the bathroom, the pool is small, breakfast is ok , but as someone mentioned -the hotel is located next to crematorium, and the smell at the hotel is really weird, and during few hours in the evening the smell was intolerable, even it was rain and heavy wind, I can not imagine how it will smell in the summer. I kind of can not get over this smell even after we left one more thing -the walls are very thin and our neighbors were very noisy

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your comments, but I am sorry you did not enjoy your stay or the renovations. I hope you will try us again.

We got adjoining rooms and the high vaulted wood ceilings blew us away. It was so pretty inside. Rooms were clean and staff was really helpful throughout our overnight stay. Breakfast had a larger selection than most free breakfasts do. Definitely a hidden gem and price was reasonable.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for choosing Best Western - we are glad you enjoyed your stay!

The staff is very helpful and friendly. Very well made up rooms. Internet worked very well. The breakfast options were the best I have seen in any motel that offers a free breakfast. Breakfast staff made sure everything was full and hot.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for your review. Your comments are much appreciated. Best.

Not bad for the money but the beds are not comfortable. The toliets in the bathroom are the lowest I've ever seen. Was clean and breakfast was good. They have 2 entrance one into the lobby and the other at the other end of the hotel were you can just walk in, seemed a bit strange

This hotel exceeded our expectations. We visited in April and paid a very low rate through Priceline. The room was clean, and the beds were impressively comfortable. The pool temperature was perfect, there were plenty of towels available. Breakfast was certainly a highlight because the breakfast bar was well maintained, and the offerings showed care and variety.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for your review. I hope you will come and visit us again soon! Best.

Unable to drive in blizzard conditions. Stopped at Hampton Inn Exeter. Completely booked. The front desk attendant referred me to the Best Western Hampton as his girlfriend was the front desk attendant there. They had vacancies. Standard hotel size room. Clean. Functional. Able to catch a good movie. Comfortable bed. Good breakfast that comes with the room. A very good overall value.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you so much for your comments. I am glad you enjoyed your visit, and hope you will come see us again.

Ok, stayed here for two days, the rooms are tiny and extremely outdated, it should be called a microtel...no way should this be considered a Best Western PLUS...the whole place is just set up weird...and the breakfast was nasty...everything was overcooked and hard...we didn't dare to eat it....the people were certainly nice enough but this place is a dud....old and musty smelling...stay away from this one...it's not worth the price...

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
I am sorry to hear you did not enjoy your stay. If you would like to return we will do our best to make you comfortable. Thank you.

This hotel is the correct hotel located on Rte 1 Lafayette Road in Hampton across from the pirate golf course and next to the funeral home that is Remicks seems they did not care to discuss my dislike of the establishment or my complaints of the people there for a running race. But now respond by saying I've complained about the wrong location. I know where I stayed and the issues we had are correct. It was horrible and the room was old and dirty. The breakfast was not free they said we had to pay for it in less we had a complimentary ticket which we did not. Easier to say I'm complaining about the wrong location rather than address the problems when customer is complaining to you or staff directly. Maybe I should let my credit card company know I've been charged for a hotel room of a place I did not stay at, per the management?

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your comments. (One note: the breakfast buffet is complimentary, no tickets have ever been required.) Best.

We stayed here for a Reunion in the area, and where told upon check in that they where booked full, due to some road race going on. These Road Race Folks where VERY LOUD! I had requested a first floor room due to hip issues and I do not do stairs well. We got a second floor room over the POOL area which smelled of chlorine so bad that I instantly became congested. The room also smelled faintly of chlorine. The stairs where carpeted and dirty looking, and I had a tough time climbing them with my hip throbbing with each step, since they where very narrow and high steps. I called the front desk and complained but was told we got the last room available. The next morning as I dried off from my shower I noticed lots of black hairs in the tub, I am BLONDE and so is my husband. YUCK! We both felt stiff from sleeping on the hard beds. We made our way down to the continently breakfast and the smell of pool was strong as we entered the restaurant which is on the other side of the pool from our room. We thought it was free breakfast but where told NO just free coffee. Nothing being served even looked remotely appetizing so we opted toot eat, but go somewhere else. When we checked out I complained of the smell of pool, the 2nd floor room and how I had requested a 1st floor room due to waking issues, and that the room was not clean, and the beds hard as boards. The man who had checked us in the day before told us OH we are so sorry, you should have requested another room. I said I did but you stated you where full. He said Oh no we always have a few extra rooms just in case your not satisfied., I hope your next stay with us is better. I said Oh No we won't ever be back, but I will be certain to let friends and family know how the stay was!! I was also not impressed with the VANS full of people that parked in handicapped spots and where all hollering and ringing cow bells in I assume celebration for there Runners! Wish I had been told it would be a loud crowded weekend, because I much rather pay $385.00 for 1 nights stay for a more upscale luxury hotel in another area, than a run down dump in Hampton NH with staff that likes to pretend they are being helpful after the fact.

The place itself was very nice. It was clean and had all in the room that was promised. The desk clerk that was on when we checked in did not seem to know what she was doing. We had prepaid and she tried to charge us again. Just seemed to be new. We were given the first room right at the entrance and being New Years eve we could hear it bang shut all night. All in all it was not a total bad experience.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
Thank you for your post, I apologize for the confusion regarding your reservation. If there is any issue in regard to it, please contact me directly, I am here to be of assistance. I am very glad to hear that you enjoyed the room and the breakfast, and I do hope you will visit us again next time you are in the area. Best regards, and Happy New Year!

Had a very nice stay at this hotel, great location for Hampton area, and very good caring service. Close to dining areas and close to the beach and the costal ports. Ideal if you wish to visit Portsmouth and not want to pay the big bucks.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
On behalf of the staff and myself, we thank you for your comments and for staying. I hope we will see you again soon. Best regards, and Happy New Year!

everything about the hotel was wonderful. I tried to get a room in August but the manager (sunny) didn't get back to me. This was an auction coupon with no payment to the hotel. I ended up going in December as a second choice. I recommend this place if not getting it on the auction and wanting to go in the summer.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
I apologize for the communication failure, but I am glad you came to stay with us and enjoyed your visit. I hope we will see you again soon. Best.

Older hotel not updated...not particularly clean...hair in shower and toilet seat...yuck. Food on floor in lobby when I entered to check in. Maid service did not attend to room until late afternoon when we were getting ready for a party even though we requested it be done early in the AM.

Sunny_Limbachia, General Manager at Best Western Plus The Inn At Hampton, responded to this review
I am sorry to hear that you did not enjoy your visit. It is always our goal to exceed guest expectations and I am disappointed that we fell short. Our property has undergone extensive renovations over the 2016/2017 seasons and all rooms and common areas now feature new furniture, carpet, wallpaper, drapes, and more.

We stayed at this hotel in the past and were pleased with this establishment so we returned. And, as we expected, all was good and we had no problems. It was off-season so it was quiet, which we liked. Included in the price was breakfast which had a nice but basic assortment of food.The scrambled eggs however were "dry". The bed was extremely comfortable! We would stay here again.

This is the absolute worst Best Western I have ever stayed it. It definitely should not be called a BW Plus, nor should it even be part of the BW chain. The room was dirty, with filthy carpet. The hall carpet was also dirty. Furniture was ancient wood with finish peeling off, doors were ancient. Doors didn't close automatically. Security doors to outside didn't close automatically. Security doors weren't locked late at night. There was a strong smell of perfume in the room that gave us headaches. There was trash outside our sliding glass door. This hotel needs to be remodeled ASAP and removed from being a BW Plus. It tarnishes this hotel chain's otherwise excellent image.

We will be staying here in the future. Clean comfortable rooms. Excellent breakfast. Easy check in. Efficient housekeeping staff. Used pool 3 times a day. Used treadmill daily. So much to do in the area shopping, concerts, near LL Bean outlet. Easy to get to. I highly recommend it.

We have stayed at this hotel at least once a year for the last 5 years. The hotel has not only been kept up ,it has undergone major upgrades in the last year. It is a very convenient location for any one visiting the Hampton area or Boston.

Hotel was nice overall. Toilets to low to the floor though. A bit pricey for off season. Some noise from kids in hallways and upstairs. Otherwise a nice stay and the breakfast was above average. Better than most other hotels.

Only as a last resort. The deadbolt on the door did not work because there was no hole for it in the door jam. The separate bathtub/toilet room was tiny and it's door was warped and barely shut. Shower kept running out of hot water. The room's 'carpeting' was gross.

I had 3 issues with this hotel: 1. The coffee pot was not cleaned. The previous guest put the coffee in the water tank. I had to clean it by myself. I didn't report the problem 2. They only give 4 bags for coffee for my 3-day staying. They didn't refresh the coffee after my 1st day. 3. I specifically asked for a quite room when I checked in. I was assigned a room which a window near a big fan (don't know what it is). The fan can turn on during night which can be very noisy.

Best Western Plus The Inn at Hampton, New Hampshire was very nice. The property was well maintained, the room was very clean and very clean bathroom. Bed was comfortable, room was nicely decorated and location was good. Breakfast had a lot of options, however, the eggs weren't very appealing! But, for breakfast being included, the french toast, home fries, sausage, juice, fresh fruit and muffins were very good! Will definitely return and stay at this property.

Off the plane,in a car and off to our first stop.was a nice drive Up to Hampton with lovely afternoon sun and hot! The receptionist was great, and as I had a problem with my knee had booked us into an appropriate room with a low bath. She phoned us up a while later and asked if everything was ok, She also helped us out with the laundry facilities, she really was helpful( can't remember her name but her home was in another state with lots of farms, so not a city girl). Free breakfast was good and set us up for the day. Stayed here for 3 days as we hadn't been to this part before. Hampton beach wasn't far away- lovely, along with the rest of the coast. It is on a main road and next to a funeral home, but they have plenty of rooms if you don't want to overlook it. Has an indoor pool which we didn't use but looked good.

Travelling with a friend, we discovered this lovely area. We arrived and Sunny put us at ease. Very friendly and helpful. The room was great. Nice and clean and comfortable. Good breakfast. Great location

Travelling with a friend to explore New England and the Maritimes. We received excellent service from Sunny Limbachia at the desk. Nice room that was clean..restaurant handy across the street. Great wifi.

Cannot say enough for General Manager Sunny, and his team like Jerry, Lexi and all who made us feel at home and welcomed. Our mother had died and we not only had to make arrangements for her funeral but also to provide rooms for other family coming in. When told of our situation, Sunny said, "no problem" and he was absolutely right. I cannot tell you how comforting it was knowing he and Best Western would take care of all our lodging needs. His staff treated our entire family with courtesy, kindness and professionalism during our extended stay....we thank them all for their compassion. We could have stayed at various local hotels but we are very glad we chose and stayed at this Best Western Plus. It was very clean, convenient to shopping, services and local beaches. Breakfast had a variety of items for everyone. We don't usually stay at Best Western but that will change in the future. Thanks again Sunny and your entire staff for all that you did to ensure our stay was comfortable and memorable. We sincerely hope Best Western shows their appreciation for all that you do for your valued guests.

My wife and I joined two friends from our home town in Brockville ON Canada on Monday Sept 18, 2017 for a mini vacation, and for the location and exceptional value, the Best Western Plus The Inn At Hampton was chosen. We occupied 2 ground floor rooms, which were both King bed rooms, nicely appointed with full bathroom with toiletries, flat-screen TV with free HBO, sports etc, a fridge, microwave and coffee maker, and free Wi-Fi. A 'standard' breakfast buffet was included. The hotel also boasts an indoor pool, exercise room, and conference facilities for up to 500. The staff on the front desk were friendly and professional. We would use this property again and highly recommend it.

Upon arrival first visit to our rooms bathroom walls were.terrible dirty. Further inspection so was the shower the mirror and our washcloths the bedside stand included a bible ....swimming in a sticky liquid room smelled of dirty carpet or vacuum unsure which! The cleaning staff when greeted didn't return the greeting! Breakfast although "free" was cold....i love best western I hope this was just a bad time of year for this one!!!

Great service but the bed was very uncomfortable! The staff was great & very pleasant. The room and dining area was very clean. I would stay again if I knew the beds were softer. The hotel is close to all of the local attractions, witch made it a lot easier.

This is a great option for people who need to stay near Exeter. It is a clean, affordable hotel with a decent, not great, breakfast. The internet is speedy and reliable, beds were comfortable and the staff was very friendly and helpful. For a small hotel, the pool was a decent size. The room had that funny "hotel smell", or whatever you want to call it, but we opened the window and that took care of it.

Clean and comfortable place to stay. The common areas are nice and our breakfast choices included muffins, toast, cereal, pancakes or french toast, eggs, and home fries. Juice, coffee, milk, and tea were also provided.

Nice clean Hotel,Friendly staff and located about 10 mins off 95.There is a restaurant across the street Logans Run food was good as well as the drinks seems to be a local hangout but we felt comfortable there.The beaches are a couple of miles away.

We stumbled upon this hotel and were very pleased we did. From check-in to check-out, the people were so friendly. Our room was clean and comfortable. The only concern I would have is for people taller than 5 foot 9 inches tall would say the shower is too short. Lucky for us, we're 5'6" and 5'7"! it's a pre-fab shower and the roof is too short. Other than that, it was great

Stay away from this hotel!! It is hands down the worst place I've ever stayed. It was so bad we left after 4 hours The room was clean but felt damp even while running the air conditioner. The worst part was how loud this hotel is. Here's a tip for, if you walk into a hotel and they have multiple signs throughout requesting you to be quiet, chances are it's loud. You hear everything. We had a room and you could hear the guests next door. They were not being loud they were just talking. It sounded as though they were in the same room with us. The walls must be paper thin. There is zero soundproofing as far as I cant tell. Even with earplugs and a pillow over my head, I heard every word. We left before 9 pm. The woman at the front desk was helpful yet powerless to give us a refund. She did offer us another room in different area but suspecting we'd be faced with the same issue, we opted to pack up and leave. The most disappointing thing is that the hotel manager can issue a refund yet he refused. This is something that can be done but is at the hotel management's discression. He chose not to work with us at all. This will be our absolute last time staying at any Best Western.

We were only in town one night and had a nice clean room, comfortable bed, and helpful front desk. The price was reasonable and the location was great. The hotel was next door to a funeral home where we were going to a service.

We were in Boston for a friend's wedding. We decided to take a few extra days and hang out on the coast. This area seemed centrally located to take day trips from. The hotel was very nice and clean, and a short drive from the beach. Beds were very comfortable. Nice pool. Awesome breakfast. Front desk staff super nice and professional. We had an upstairs (2nd floor) room with a cathedral ceiling! Be warned there is no elevator, but that didn't bother us.

it was good to visit there because of family history in the area . I would stay at that hotel again because they was nice hostess breakfast was great to. the room was smooth and great in clean and I sleep great check out was good to they help on some information that I ask about and the got the information in a timetable time. I'm going to go down in a month again to stay again .

We were pleasantly surprised to have had an upgrade, upon arrival. It is being remolded(didn't impact us at all) We look forward to returning and seeing the finished result. Thank-You for such a great stay.

We have actually stayed at least 12 nights in hotels over the last 12 months and this was our least favorite. Last year we had such a good experience that we recommended it to my niece who booked a room also and had several issues. Last year we were in a much newer room around the back and it was handicapped. This time it was an older room and very noisy and definitely not as clean. Disappointed and will probably not stay there next season.

The location was excellent and the quality of service was great. Logans Run Pub across the street had very good food and service. If ever in this area in the future, will definitely stay here.The beach area had the Maine coastline line, beautiful.

We stayed on the conference building side and it was very clean and quiet. Breakfast is included in your stay and is very good, too. The hotel is only minutes to Hampton Beach which was our destination. There is alot to do in the area.

Nice place to stay. Staff were very friendly and helpful. Breakfast was better than just some bread and muffins. Food was hot and the staff there was friendly and n made sure you had what you needed. Bed was decent.

Stayed here with my teenage daughter on Sunday night. Ask for a second floor room if you stay here....nice high vaulted ceilings. Great price, very clean room, typical hotel breakfast, but the breakfast room is much more spacious than other similar hotels, which was nice. Just a couple miles inland from the beach, great location. Staff very friendly and professional. Highly recommend this hotel.

everything was great except pool was supposed to be "heated" and it was cold! otherwise breakfast was awesome, staff was awesome and room was awesome.. it was our first stay at a best western and i would stay there again!

This was a good hotel just a little drive away from Hampton Beach. The room so were very clean and the breakfast was good. They switched up a few menu items each day to give some variety. The hotel internet was very good. The staff was very nice and accommodating.

Had another place booked but was a Dump when we got there. Call BW had Room was awesome clean roomy all that was needed and price was. Great Staff was friendly and helpful was a great family getaway !!!!

Enjoyed my stay. Front desk and maintenance staff was friendly and helpful. Rooms were clean and beds also comfortable. Used the fridge in room. Glad to have coffeepot in room until I made it to the breakfast buffet coffee. Used Gym, small but glad to have.

Nice clean and comfortable hotel with competent, polite staff. Will recommend this hotel to others and during my next visit to the area will definitely stay there again. The upgrades and improvements to the structure and rooms looks terrific.

We arrived late the front desk was helpful and quick. I always do my routine search of rooms and this one room was emaculate. No traces of dust even under bed and night stands. The housekeeper for this room kept this room beautiful

A+++ service! Check in, Room quality, Breakfast, Check out... All A+++ Staff are great and helpful. We come to the area often and will always check here first. We will be back! Thanks for making this trip even better! See y'all soon

I was in town on business where i was able to take my family the room was disgusting there was a womans panty liner wrapped around the arm of the chair at the desk water bottles through out the room and a pair of womans eye glasses on the bureau. Obviously the room hadn't been cleaned. Very disappointed with the gentleman at check out didn't offer a discount or anything just half assed said sorry

The hotel was very comfortable, the staff were all very friendly, helpful, and efficient, and the breakfast was great. This is the second Best Western we've stayed at and the quality of our experiences were the same. We'd happily stay there again.

One of the cleanest, friendliest Best Western's I stayed in. The staff is always there for you to help, at the desk and at breakfast. The rooms are super clean, the water in the pool is very comfortable temperature. Location is very convenient for shopping and for trips to the beach as well. I would highly recommend it for a short or for a longer stay as well.

Picked this hotel due to it's location on the NH/MA border and was not disappointed. Upon arrival to checkout everything was as expected. Room was comfortable and clean and everything was in working order. Breakfast area was large with plenty of items to choose from. Checkout was as easy as check in. Recommend and definitely would stay there again.

Good clean hotel. Comfortable rooms. Staff is excellent and professional. It is centrally located with the beaches within 10 minutes. Maine shopping only 12 miles away. Spent only one night but would stay again without any worries. Breakfast was typical of free, fresh and hot. Coffee available 24 hrs. Pool on site. No restaurant on site but near many only minutes away.

Jerry ,was very friendly,professional and went the extra mile as far as any needs,questions and always with a smile. This made always makes our stay in any hotel pleasant with the staff that greats you is happy and helpful.

We spent 2 nights in this hotel and the room was clean, the bed was comfortable and the internet wifi worked very well. We did not utilize the free breakfast but it looked like it was good. I would stay here again and probably will at some point. Good location for the beach and some awesome restaurants in the area.

Overall, a good experience. Location is central, and convenient. We were able to check in a little earlier with no problem. My son enjoyed the pool. The rooms were average, slightly outdated, but comfortable. I would book another short stay here.

Friendly staff, clean rooms, will stay again! Good resturants close by with a good variety of options.Not far from beach and many stores. Rooms not huge, but nicely setup, comfortable and easy access to parking lot.

We are snow birds so we stay here both going north and then going back south. It is always consistently a great overnight stayl. The accommodations are spacious, clean great shower and very nice king bed. The front desk couldn't be more welcoming. It is also close to a great little seafood market and restaurant, Al's just north on Rt. 1.

Great location & was very clean. Room was decorated tastefully & staff were professional and friendly. The breakfast room was a bit chaotic, due many children running around, however, cannot blame the hotel for that. Would stay here again.

Friendly and cheerful service, very clean and comfortable hotel room. Nice hot breakfast and easy checkout. I love being able to book my hotel with someone that actually works in the hotel and lives in the area, instead of being transferred to a 1-800 # and talking to someone that doesn't even know about the hotel and nothing about the area. Love supporting local jobs and businesses! Excellent quality!

I spent two nights at this hotel during the Thanksgiving holiday while traveling to visit family. My room was modern, clean, and spacious for a single king bedroom. The bed was clean and very comfy. The staff honored the do not disturb sign and I got great sleep despite having an irregular schedule. The manager professionally addressed a billing issue I had at checkout. I will stay here from now on when I travel to NH. I also noticed that this hotel has great soundproofing. I could very easily hear my neighbor from the hallway and thought I was going to listen to their TV all night. However, once inside my room it was very quiet and I could not hear their TV at all. I have stayed at many hotels and this feature is hard to find. I swear some hotels have paper-thin walls. My only problem during my entire stay was dead batteries in the TV remote. This was promptly fixed by the front desk.

Room badly designed with the smallest bathroom ever, no storage space for clothes, toilet handle almost falling off, shower curtain rod plaric crumbling and metal under it rusting. Hardest bed ever made. I've slept on tanks that were more comfortable.

My husband and I stopped here for the night on our way to Florida. We weren't in the room for more than an hour and we had a sighting of a disturbing bug that lead us to pack up immediately and check out!!! We asked for a refund, as we had to find alternate lodging, and the desk clerk took our information and promised to have the manager call us the next day. Well it is 7 months later and no call...I emailed and called the manager and we still have yet to hear from him. I will not state what we saw as our last review was not posted...just be vigilant in checking room room, especially the bed!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm very disappointed to hear that you feel this way. Our hotel is among one of the top hotels in Hampton and the closest corporate hotel to the beach. We partner very closely with a nationwide pest control company to ensure our guests never endure this kind of scenario. Our staff members from the front desk, who have been here for a number of years never received this complaint. I ask that you please contact hotel management at your earliest convenience so that we may address this.

Clean, gracious staff, good location that is only minutes to the beach and shopping.Very nice breakfast buffet offered in the Coffee Shop. Other amenities offered, we didn't have time to take advantage of them.

This was our first time that we used our Best Western points and it was a very pleasant experience. Booking was easy and arriving at the hotel we were upgrade to an Executive Room, a very unexpected and pleasant surprise.

the motel in general was clean, efficient and the staff was very pleasant. when i booked the room, i was under the impression that all best westerns had a no smoking policy. i was wrong. i accidentally booked us into a smoking room, and it smelled of it. next time i will be more careful. i have come to expect much from best western, and usually come away pleased.

We were driving home from the coast of Maine and found this hotel two years ago. We had stayed in Salisbury MA driving up and each motel was more disgusting than the last! We're now doing the same trip again, and knew exactly where to stay. This Best Western is clean and comfortable. The young man at the front desk is helpful and made us feel welcome. Beds are comfortable and a very nice complimentary breakfast. Plenty of restaurants nearby for dinner. And we love the complimentry in the lobby. Highly recommend this hotel.

Hotel was nice but had a funky smell and the bed was so uncomfortable . My husband and I did not get any sleep at all .Breakfast was good , coffee was great. The whole place had such a weird smell. The staff was exceptionally nice and helpful , for being on a main road it was quiet in our room .

On the good side, the hotel staff were very efficient and pleasant and the breakfast was good. On the bad side, the room was shabby, especially in the bathroom where there were moldy spots on the ceiling and the wallpaper was peeling away. The view outside through the scratched and dirty slider was of a deteriorating deck and fence and weeds. We had a dog with us--guess that is where they place the dog owners.

Arriving late and without a reservation, we were surprised to find a nice first-floor room still available at a fair price. Our one-night stay in this medium-sized, newish-looking motel was very satisfactory. Both of the desk clerks we dealt with were well-trained, courteous and helpful. Our room 141 was spacious, clean, comfortable, quiet and conveniently located for breakfast room and parking lot access. The complimentary breakfast was just fine, offering ample seating, good food, delicious coffee, and free copies of USA Today. Our request for a one-hour extension of our checkout time was cheerfully granted. My only significant complaint it is that the complimentary WiFi is sluggish (not enough bandwidth?) and I needed to step outside to get decent cellphone reception.

Nice facility with all of the amenities that you might expect, but starting to look a little tired. This is a busy resort area and I'm sure the hotel gets a lot of use. Clean and neat, but in need of an update. The hallway décor is really a little garish. Getting hard to justify the price. Unless you want to be a few miles from Hampton Beach, I would stay outside this area.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Although our prices do go up in the summertime, we are happy to report that we have the best available rates in the Hampton area. Located just two miles from the beach, our property does not set a two night minimum like most hotels on the beach do. Also, we are very excited to report that our newly renovated guest rooms have received excellent reviews!

Excellent place to stay. The room was very nice, it was clean. We also have a outside deck. Nice breakfast. Quiet area. 5 minutes from the beach. Nothing negative to say. Wouldn't hesitate to come back again.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thanks for your kind review! Our breakfast team does an excellent job providing our guests with a complimentary hot buffet breakfast from 6:30-9:30 every morning. I hope you'll return soon.

quick check in clean room and plenty of parking available. quite expensive for that kind of motel but must be the summer season. you will need a car if you like to visit any beach location about 2 miles away and opposite is a nice sports bar with cold beer and reasonable priced food.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm so glad that you enjoyed your stay with us! We partner with Logan's Run Family Restaurant who is gracious enough to provide our guests with a one time 10% discount on meals. We are located 2 miles from the beach, but very close to several shopping centers and restaurants. I hope you'll return soon!

What a beautiful place. Pleasantly surprised with the whole place, outside and in. Room and bathroom were immaculate, not a spot to be seen. Would love to stay again. Got upgraded to the exective suite as well. Great location.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm pleased that you enjoyed your stay at our property, and even happier that you were satisfied with your complimentary upgrade to the Executive Suites! Thanks for your kind review!

It was fine overall. We had asked for a room on the first floor, but when we arrived to the smelled very heavily of cigarette smoke, so we returned to the reception and asked to change room. They were very accommodation, giving us a freshly renovated room. The AC is the room was set so low and it was very humid that the bed seemed wet. It was average.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm happy to hear that the front desk moved you to another room on a busy day. Both rooms that you visited were non smoking rooms, so the front desk did look into this matter immediately. Please do give us another chance in the future. Best!

First, it is a bargain for the summer at this location. It is not a 3 star hotel but they try. The breakfast is great and well kept up. the maintenance guy and cleaners are good. I stayed there to be near my daughter and grandson. The pool is nice with a lift for it and the hot tub. It is near shopping and Market Basket as well as restaurants. Now the not so good: The parking is not adequate and guest take too many spaces for their vehicles. If you return after 7 you might not have a spot except in the lower level an it is not well lit. When I checked in a bus of people who were not used to staying in hotels were there along with almost homeless people. Then the bus left and it was ok. Sketchy first impressions are hard to erase. One manager or asst manager or accountant had an attitude but all the others were ok. The hotel does not have a business office and internet crashed often.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm sorry to say that this review is not about our property. We are not located near Market Basket in Seabrook or Portsmouth, as our property is located in Hampton. Our hotel has the biggest parking lot for hotel guests in Hampton, and one of the largest parking lots for hotel guests among other hotels in the Seacoast region. Also, we do not have an upper or lower lot, rather our parking lot is one flat surface. Our staff does not permit guests to double park, and if in any event this were to happen, the guest would be notified to move their vehicle. We have never had a bus drop off any individuals who did not belong here as a guest, and the Front Office Manager was not working during the time period that your review was published. I will be notifying Trip Advisor.

I never have a problem with Best Western, but this hotel tried to scam me. After seeing an ad/coupon in New England hotels - those booklets you pick up in rest areas - we decided to book a room here. I asked the desk if any rooms were available. He said no. I said thank you. But then he said he had one room left - a suite for $250 a night. I said no thank you. He said, he can take off $50. I said why didn't you do that to begin with? No thank you. Then he said, how much would you offer for the room? I said the advertised rate! I started to walk away. He said, wait maybe we do have a regular room for you... No thank you. I left. When it comes to hotels, I don't like to do street market bartering or tolerate being taken advantage of... The roach motel 2 blocks down treated me with more respect than this Best Western did...

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
The advertised price in the New England Coupon Book is subject to availability at our property. This price is offered to walk ins only, but when the property hits a certain occupancy level, is no longer available. (Please see terms and conditions listed at the bottom of the coupon.) You were asked for the rate you were seeking, as a sincere gesture to help you find an alternative reservation in the area. If you have any questions, please call our property.

Easy, polite check in, our second floor room was fine. Clean, not brand new, but it was fine. The pool was pleasant, has a warm shower to use before entering and they do provide towels, the breakfast was fine too. Plenty of parking, free wifi worked. My only negative comment is that sound does travel through the walls more than most places I have stayed. Bring earplugs in case you get loud talkers in the halls. The hotel has prominent signs in the halls to remind folks about noise but some people are still oblivious. The hotel was easy to find and in a convenient location. We were there to go on a whale watch and didn't actually go to Hampton Beach from here. I'd stay here again. I don't really know if the rate was good or not being a resort area. It was a 15 minute drive to Rye Harbor for the whale watch trip.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Our newly renovated standard rooms are very popular among our guests, especially second floor rooms because of vaulted ceilings. Thank you for your kind review!

We had a wonderful stay at this Best Western. Everything went well from check-in to check-out. Jerry and Sonny, at the front desk, were very nice. The room was very big and clean. They even upgraded our room without asking.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for this excellent review of our property! As a staff, we strive to provide our guests with a relaxing and enjoyable stay, and I'm glad that you were able to take advantage. Please come back soon!

I found the staff very helpful. For the included breakfast they had real silverware and dishes as opposed to paper, although they did offer paper if you preferred. Across from miniature golf, close to many good restaurants and the beach. My only complaint is lack of recycling, which is true for most hotels.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for this review of our property. Our breakfast team does a wonderful job providing our guests with a complimentary hot buffet breakfast every morning from 6:30-9:30. We are located directly across the street from Captain's Cove Adventure Golf, Logan's Run Family Restaurant, and Rico Figs. I hope you will return soon!

My wife and I stayed just one night on our way to Maine. We had an extremely relaxing stay. The bed was very comfortable. Parking was close to the room. The Desk Service was great also.One of the nicest surprises was the free breakfast, with such a wide variety of options. It was a great meal to start the day.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Located near I-95, we are happy to welcome those traveling thru the state. Our front desk team is available 24/7/365 to ensure our guests' expectations are met. Our breakfast staff puts out a wonderful hot buffet breakfast every morning from 6:30-9:30am, and I am glad you were able to take advantage. I hope you will consider us in the future!

This well priced hotel, although slightly dated was a great overnight stop in Hampton Beach. The indoor pool wasn't as warm as what one would expect for a heated pool. I also thought it closed too early as would have been nice to have a before bed swim. This hotel does not have an elevator which I did not mind, but could see where for others this could be an issue. The breakfast was fantastic and the beds were very comfortable which is something I'm very rarely able to compliment a hotel on. Would Def recommend if what your looking for is a place to take a swim and have a good night's rest after a day at beautiful Hampton Beach!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We thank you for your kind review. Please note although we do not have an elevator to our second floor standard rooms, staff members are happy to assist any of our guests with their luggage. The front desk is happy to accept first floor requests to ensure our guests' expectations are met upon arrival. I hope to welcome you back to Hampton soon!

This was a great place to stay. Visiting family who were staying in Hampton Beach. We were only 11 mins. away from the beach activities. Our room was spacious, very clean and beds extremely comfortable. Located in a nice area with restaurants, etc. within walking distance. Free parking and free breakfast every morning. Quiet place to stay and the indoor pool was plus as was the pool area. Would definitely stay here again.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for taking the time to write such a nice review about our Housekeeping department. They do a wonderful job cleaning our rooms, as we always want to provide our guests with a clean and comfortable stay. Our complimentary parking makes the short commute time to the beach worth it! I hope you will visit again soon.

I enjoyed my stay at this hotel so much I didn't want to leave! I was comfy and the room was so clean. Everything I needed was right there and the staff was wonderful! It was a wonderful room and would stay there again. Don't hesitate to every stay at Best Western Plus cause I loved it!! Thank you all there for making me feel so at home!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for taking the time to write such a nice review. Housekeeping works extremely hard to ensure that our guests are treated to a clean and readily available room upon check in for each of our guests. We look forward to welcoming you back to Hampton in the near future!

Our room was immaculate. Breakfast selections were many and tasty. Jerry, at the front desk, went beyond his duties to render me assistance. I, being new to tablet useage, was making a mistake that was costing overuseage charges. In one minute he corrected my error. That allowed us to remain in contact and make our stay more enjoyable. They also recommended a fantastic restaurant.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'd like to thank you very much for your kind review. It was a pleasure hosting you at our property and I hope that we have the opportunity to host you again in the future. Staff is available at all times and I'm happy to hear that Jerry corrected this issue for you. Please do consider us again!

very happy with my stay at Best Western. Not too far from beach, adequate parking, indoor pool, comfortable room and full hot breakfast buffet. Most importantly reasonably priced compared to some of the lousy places that are right on the beach. I'd rather stay here and pay for some parking up at the beach.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Best Western Plus The Inn At Hampton is one of very few hotels in Hampton that does not have a nightly minimum. This allows guests the opportunity to book only one or multiple nights with the flexibility in dates. Our staff provides the best customer service possible and is available at all times to assist with any needs that may arise. Our property also features free parking. Thank you for this review!

I could not tell if the suites are new or redone but they are very nice. Set of from the main hotel. Breakfast was well done and both the check in and check out person at the front desk was very nice and informative about the area.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Our suites have seen recent changes that I am glad you noticed. They are very popular among our guests, located in the rear of the building away from Lafayette Road. I'm happy to hear that you enjoyed our hot buffet breakfast, and were treated with friendly service by our front desk staff. Thank you for this positive review!

We always have a wonderful stay. The staff has always been so welcoming and kind. Their amenities are enjoyed by us all. The location is great, the rooms clean and comfortable. The refrigerator and microwave in the room are a nice touch and very useful to guests. The pool is always clean and comfortable.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We appreciate the repeat business and value our returning guests! Thank you so much for your positive feedback, and I will be sure to pass this kind review along to staff. I hope we can host you again in the near future!

Although I am a Platinum level rewards member this was the first Best Western we stayed at on our road trip along the east coast. Through traveling I have found Best Westerns to be very inconsistent in regards to quality. However this hotel met all my expectations perfectly. In fact we extended our stay here. Pros: Plenty of parking. Easy access. Great location (15 minutes to beach and less than half hour to Portsmouth). Front desk staff recommended a great restaurant for delivery and also provided directions to the beach that were easy and avoided the tourist traffic jams. Room was very clean and spacious. Housekeeping did a great job touching up the room and replacing towels during our stay. AC worked perfectly. Cons: Bathroom is on the smaller side especially in regards to the toilet placement but this in no way was a deal breaker for me. I will definitely stay here again when in the area. The price is good for the area and the value for the cost is perfect. I highly recommend this hotel.

Hotel was located well. Near the beach, near relatives, eateries,and most local attractions. Everything was great; the room, coolness, clean, quiet, near the breakfast room, and the pool. check in was fast and quick. Desk clerk knew where things were in the area and gave good directions. Most hotels the clerks have not a clue where they are.

Clean hotel with great service and good breakfast. The staff was professional and pleasant. Good selection of breakfast for all ages. The pool was a bit cold, but it's indoor and the area well kept and had good seating.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm thrilled that you enjoyed your stay at our property! I will be sure to pass along your review to staff, who all work very hard each day to ensure a positive experience for all of those who stay with us. We look forward to welcoming you back to town in the near future!

I had a good stay other then that breakfast that was served was cold .I would suggest best western uses better containers as the eggs and sausage was cold and seemed like the breakfast had been sitting for few hours and wasn't served fresh.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm terribly sorry to hear that you did not enjoy our complimentary hot breakfast buffet. Please know that I will be sure to examine this issue to prevent future experiences such as the one you described. I do hope that you will give us another chance in the near future.

We walked in without reservations and were quoted very high prices even with AAA. When we turned around to leave we were asked what rate we were looking for. We compromised and we ended up staying here. It was still on the high side at $149 but it wasn't worth looking elsewhere to save maybe $25. It was a nice room with a king bed and fridge. Plenty of channels on the TV. No issues at all. Plenty of parking. They suggested the restaurant across the street for decent basic food for dinner and they were spot on. For those that are interested in breakfast (we personally don't care) the breakfast was typical Sysco Supply cheap generic food with not even a banana offered when we looked in. We were glad we stayed here for the night and lucked out at both Best Westerns we stayed at during our vacation. That was a nice change!

We stayed one night here with our kids it's close to Hampton beach the girl at front desk was very friendly and welcoming they have a nice indoor pool and are room was very large we will stay here every time we come into town they had a free breakfast and a couple of arcade games for the kids thanks for the hospitality

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I greatly appreciate this wonderful review! I'm happy to hear that you enjoyed our hot breakfast buffet served every morning from 6:30am-9:30am. Our recently renovated heated indoor pool is a favorite for many of our repeat guests, especially those with children. I hope that you enjoy the rest of the Summer and hopefully we can host you in Hampton in the near future!

We were up in the Hampton Beach area for a concert and wanted to find a reasonably price room as we were only going to be in it to sleep. The hotel selection in the Hampton Beach area is limited and not the best accommodations. First I wanted to say that their front desk clerk, Jerry, was terrific. I had 2 separate reservations and we arrived early and he went out of his way to get the 2 rooms close to one another and as quickly as he could. Whether he had been able to accommodate us that early or not, which he did, I would have been very happy because I knew he was doing his best. The rooms I had was a king that had been just redone. I could see they put a lot of work into doing it well. I could have been going into a much higher scale hotel and would not have known the difference. One thing I would recommend that they do is put some type of sheers on the windows. Your options on the first floor are to pull the curtain closed which is definitely room darkening and keeps all light out, or leave the curtain open and have everyone be able to look into your room from the outside, With that being said they did a great job on the room. The location is a couple of miles from the beach so it is a little inconvenient, but overall I can tell they put significant effort into redoing the facility and they did a great job.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I am happy to hear that you enjoyed staying in one of our newly renovated rooms! Our goal is to provide visitors with a relaxing stay when they visit Hampton, and it's no surprise that staff took great care of you while you were here. Our property is located approximately two miles from North Beach and three miles from Hampton Beach, making your commute time easy and your stay peaceful. Thank you so much for your feedback, and I hope that you will stay with us again soon!

The front desk receptionist on Friday evening was the best. I mention that because she said she only worked Friday evenings. The hotel was clean, quiet, and close to anything you would need. Pleasant stay.

We have stayed at the Best Western in Hampton several times. Hotel is always clean, staff are always friendly; and we appreciate the value! Would like to see the breakfast items improved; however options are provided, and the price is included in the room.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm happy to hear that you enjoyed your stay! I want to thank you for your repeat business and look forward to welcoming you back to our property and Hampton in the near future!

The pictures the hotel has online look nothing like the rooms they provide so it was an extreme disappointment when I actually checked into the room. Very bad value for the money. Poor staff support as well.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
As we continue to renovate our guest rooms we have received very good reviews on our recent changes of wallpaper, new tile floors upon entry, and curtains. I'm disappointed to hear that you did not enjoy your stay with us and assume that you may have stayed in a room that was recently renovated or about to be renovated. Please call me directly so I may address any of your questions or concerns 603-926-6771. It is my hope that you will give us another chance in the future.

We were in town for a concert at the Hampton Beach Casino ballroom over Memorial Day weekend. We only wanted to stay 1 night & the Best Western worked ( many hotels require a3 night minimum) The hotel was clean& our room had been recently renovated. They had a small fridge & microwave. We were on the second floor & the room was very quiet. The front desk was very helpful in getting a taxi down to the Casino. We would stay here again

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm happy to hear that you enjoyed your accommodations over the Memorial Day weekend! We work very closely with local cab companies to ensure that our guests make it safely to and from their destination. Thank you for your kind review, and I hope that you will visit us again soon!

Rooms were quiet. Perhaps were smoking room at one time in the past. Slight oder , not bad. 3 free bottles of water. That was a nice suprise.Carpets are showing there age. Would stay again. Staff was friendly.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for choosing Best Western Plus The Inn At Hampton! Ongoing renovation work includes the replacement of carpeting in each of our guest rooms throughout the building. I hope that you will choose us on your next stay to Hampton so that you may see the exciting changes.

I can't give too much of a review as shortly after my daughters and I checked in, we had to go home for an emergency so never got to stay the night. I made the reservation through their 800 number and was told the only non smoking rooms they had were in the "executive" section and that was 200+ for the night. I took a smoking room figuring it shouldn't be too bad with some room spray. The room we had was at the very top of a steep staircase (Very hard to climb with mobility problems) and it was so hot inside which made the smell even worse. I can't complain on the smell because it was a smoking room and I was aware of this. The desk clerk was very pleasant. There were 4 packets of decaf coffee and no regular. The bathroom was very tiny but the room was nicely painted and had a cathedral ceiling. Do not think I would book a room there again. I would rather spend the money and stay closer to the beach as I thought this was.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm sorry to hear that you did not enjoy the accommodations that were provided. Please know that staff is available 24 hours per day to assist with any issues that may be encountered, and we are happy to provide a solution. We value our guests and hope that you will give us another chance. Please contact the property directly on your next trip to Hampton, so we may have the opportunity to provide you with an excellent stay.

I've stayed here a few times now and wanted to review. The staff is super professional and friendly. I'm a Diamond Member of their rewards program and they always upgrade me. The check in is seamless and the rooms I've stayed in are very large and always very well maintained. The only problem with the facility is the laundry room is so small you need to fold clothes basically in your arms. They could use a small table outside the room but otherwise the place is excellent. I am in hotels all over the Northeast and this is one of my favorites. Great location, great staff, great room. Thumbs up.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
As a Diamond Member, we want to thank you very much for your membership to Best Western Rewards. We always look forward to welcoming back repeat customers. Thank you for your kind review, and I look forward to welcoming you back to Hampton during your next visit.

The loss of my Mother brought me to stay in this hotel. I needed to be treated with great kindness and I will never forget how genuinely kind the staff members were to me during this fragile time in my life. There is a wing on the back side of the hotel with upgraded spacious efficiency rooms. It was one of the most quiet hotel rooms I have ever stay in. If you are going to Hampton for the beaches, this hotel is worth the 5 minute drive it will take you to get there.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I am very sorry to hear of your loss. Staff works hard to ensure that every guest has a pleasant and peaceful visit each time they visit, and your stay was a great example. Thank you for taking the time to write this review, and I hope that you're able to visit our property again in the future.

I was not going to write this review but after receiving a very weak response to a survey from the manager of this place I changed my Mind. I recently stayed here twice during a trip south. On the first occasion I was upgraded to a so called Executive suite that was in another building. After receiving my keys I tried to get in the front door which would not open I made several trips to the front desk to get the problem resolved. In the morning when I went to take a shower the shower head almost feel into the tub. I was so pissed off I dropped the keys on the desk and left. I tried this place on the return trip hoping my luck would change, boy was I wrong it was the same story as the first time only the staff decided to throw in some off the cuff comments about my inability to open the front door which really added to the frustration. The key worked to get into the room so that would suggest to me a problem with the front door. I have been a Gold Card holder for a number of years and always try and stay at Best Western but after this last trip they can stick the Gold Card where the sun does not shine and it will be Comfort Inns from here on out!

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
At Best Western we value our guest and want to ensure an enjoyable, problem-free stay for all so I thank you again for your comments, and am very sorry to hear that you were displeased with your stays and complimentary Rewards member upgrades. We did not receive any reports from the other guests during either of your visits concerning the door in question, but I can assure you that we did examine the equipment for faults once you brought the matter to our attention. I am glad that the night auditor responded personally to ensure that you could enter/exit the building and apologize for any inconvenience that you experienced. We thank you for your loyalty to the Best Western brand, and I do hope that you will consider us again should your travels bring you back to Hampton. Best regards.

The hotel was not willing to help with an overflowing toilet. I was given equipment and supplies and told to take care of it myself. They wouldn't even take the soiled towels out of the room when requested. I was told to leave in the hallway until morning.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I would like to sincerely apologize for the trouble experienced during your stay. My staff members are trained to take great care of every guest, every stay, at all times. It is my hope that you will give this property another chance, so that I may provide you with a pleasant stay. Please contact the property directly during your next visit to Hampton.

Hotel was pleasant enough and generally clean. The high ceilings in the room made it feel more spacious. Just a note for anyone with food allergies - there is not much to offer if you have a gluten-intolerance, but then again, that is fairly typical to encounter such issues when traveling.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'm pleased that you enjoyed your stay here at our property. We do have a menu book in our breakfast rooms that lists every ingredient used in the products that we provide each morning. Please alert the breakfast attendant if you have any questions regarding our selection. I want to thank you for choosing Best Western Plus The Inn At Hampton, and I look forward to welcoming you back during your next visit!

Even with our Canadian dollar so low,we always will come back to this hotel.You are 5 minutes away from the beaches by car and walking distance to some excellent restaurants.There is not a bad room in the hotel:We again had a king-size bed,fridge,safe,big T.V.A small heated pool and a work-out room.Breakfast is in a cozy big place and always very good with eggs,patatos,sausages and all kind of bread and muffins.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you so much for visiting us again and taking the time to write this review! We loved welcoming you back to the property and hope that you were impressed with our latest renovations. Our employees in housekeeping and breakfast do an amazing job each and every day and we are glad that you enjoyed your stay. I look forward to seeing you on your next journey back to Hampton!

We came here to relax for a few days and was able to to do. He completely enjoyed our stay and will perhaps do this again next winter. We enjoyed the closeness of Hampton Beach. We also like how close we were to the many restaurants. We found plenty of things to do and we very happy here.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for your review of our property! Our staff strives to provide guests with a relaxing stay each and every time they visit. Our property is located near many area restaurants, making lunch and dinner plans easy for our guests. I hope to welcome you back to Hampton in the near future.

Although not on the Beach, it's close enough to get there in a hurry. We stayed here for New Years Eve, and they gave us a complimentary update to a suite without us even requesting one. It was very quiet, (which you would expect being off season), and the included hot buffet breakfast was terrific. Scrambled eggs, home fries, link sausages, cold cereal, OJ as well as several other juices, muffins, coffee, tea, etc.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I am happy that you enjoyed your time here at our property. We are located just 2 miles from North Beach and 3 miles from the center of Hampton Beach. Our breakfast staff works extremely hard to put on a very good breakfast each and every morning, and I am delighted to here that you enjoyed your meal. Please consider us in the future!

Great location with all the shopping and restaurants you could desire within a 1/2 hour radius. Very clean rooms. Beds were above normal for comfort. Only thing we would have wanted was a waffle station with the hot breakfast that most other hotel chains in the area have. Was great to have the microwave and fridge in the room though. Would recommend and will stay again if the rates are reasonable as this is a resort location in the summer.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
I'd like to take the opportunity to thank you for your kind review. I'm glad that you enjoyed your stay with us here in Hampton, and I'm hopeful that you will consider us in the near future. Our staff is here 24/7 to assist you with future reservations.

Excellent value. Staff were very friendly and accommodating. The room was spacious and clean and had nice amenities, including a refrigerator and microwave. The bathroom was a little small but the shower was new and clean and had great water pressure. Bedding was soft and comfortable. Would definitely stay again when in the area.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you very much for taking the time to write such a kind review. Our staff works very hard to provide the best possible service to our guests and I will be sure to pass along your positive feedback. We hope to welcome you back to our property in the near future!

While on business in North Hampton, New Hampshire I stumbled upon this gem. I had already put in a full day of driving so I was just looking for some R & R. I found that and more at this quaint property within easy walking distance to lots of things to do and see. The room rate was surprisingly affordable and the room was comfortable and even cozy. Large, flat screen TV provided a wide array of viewing choices. A surpisingly large parking area accomodated my truck without the chance of getting parked in. The attached Business Center featured a restaurant which provided a very satisfying breakfast with New England coffee, eggs, sausage and a host of sweets to choose from... I would love to return and check out the nearby beach on the Atlantic coast... Tichiganblues

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you so much for taking the time to share your experience! We are so pleased that you enjoyed your stay with us and are hopeful that you can find the time to return during the summer months! Please make sure to book at least 30 days prior to your intended arrival date as the hotel sells out almost every night from mid June to mid October. We are very much looking forward to seeing you again soon! Thanks again!

I would recommend this Best Western for its location, its comfortable room and very warm pool. We enjoyed our short stay but would return soon! At the time of year, fall, the value was superb as well.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We are delighted to hear that you enjoyed your stay with us! Spring and Fall provide an excellent opportunity to enjoy all the Hampton area has to offer without the crowds and peak season rates. We are hopeful that we will see you again soon! Thank you for your review!

Picked this hotel because it was near my daughter's house and she was having a Baby Shower. I was very pleased with the quality, cleanliness, and accommodations at..It appears as if it was recently renovated. Staff was very professional and accommodating.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
We are pleased that you enjoyed your stay with us and thank you so much for your review! We send our best wishes to your growing family and hope you will get the chance to stay with us again soon!

There were loose tiles in the bathroom floor, hair on the toilet seat, hair on the hairdryer and walls were scratched in several places. Sliding glass door was so dirty that it looked foggy outside. The wood part of the door was gouged where the security bar was dropped down. The door track was filthy. The "chair" next to the table was plastic without a cushion (exactly the same chairs that were on the patio outside). Had we been staying more than one night, I would have asked for another room.

We spent one night at the hotel on a ten day road trip. The hotel was easy to find and is right on the main highway. The staff at reception were warm and friendly and check-in was very fast. Our room on the second floor was on the side of the building. The room was light and spacious and well-maintained. The bathroom was basic and there appeared to be some kind of plastic patch on the bottom of the bath. We spent a lttle while in the pool which was nice but a bit clinical, a couple of plants or a mural would have made it more pleasant. We had dinner in a restaurant just across the road, called Logan's Run. The food was delicious and it was nice to be able to have a beer and not have to drive. The bed was comfy, however there was a lot of noise quite late at night, there seemed to be a lot of children running along the upstairs corridor. Breakfast was pretty basic and the staff didn't seem to be very welcoming. The dining area was pleasant but the air-con was far too cool for us. The hotel is a good place to stay if you want somewhere easy to find and right on the main road.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Your review is greatly appreciated! Thank you! We are hopeful that you will have the opportunity to stay with us again in the future!

Love this hotel. We have been coming here for years and always loved it. Love the fact that the pool is indoors which is great when weather is bad and love the continental breakfast. Very clean and up to date.

Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review
Thank you for taking the time to share your experience with others! We greatly appreciate your kind words and loyalty. Our repeat guests become part of our extended family and we love re-connecting with folks year after year! We are very much looking forward to seeing you again soon!

close to Hampton beach without being right in the center of activity. Great area with a lot of activities to do. Would recommend to family or friends. Went to Hampton Beach casino for a show was great, but disappointed that no businesses were open on the actual strip. Beach was beautiful but not sure would go back during summer too many people

I want to thank all of the best western staff for making my stays all great and doing what the can to make my stay great.Beds are the rooms are so good and very clean the maids do a great job keep all rooms clean. Love the pool it is always so clean and warm. I will always stay at this best western when i can because how they treat and and make my stay so good.

Great customer service and experience here. Had a sick kid on the middle of the night and the overnight staff was more than happy to accommodate and help me. Was much appreciated. Nice little pool. Hot breakfast could use a bit of help, but it will do.

On a road trip of the east coast for the first time we chose this hotel based on price, location, and Tripadvisor reviews... Room was clean, staff was friendly, breakfast was good, but we could hear the TV from the room on one side after midnight, and the alarm clock radio on the other side at 6am... The hair dryer did not work for my wife, but she made do... We informed the lady at the front deck upon checkout, and she was apologetic, and thankful the we let her know... Despite any little inconvenience we may have had, overall I would stay here again, and recommend to others.

Stayed at this hotel 12 & 13 Oct 2015. All the reception staff made us welcome but ESPECIALLY the General Manager who went out of his way to help me make a phone call to England by offering me the use of his personnel phone. This I considered was beyond the call of duty. I recommend this hotel.

We are Diamond members and was upgraded to a King Suite, which was a pleasant surprise. The room was homey and comfortable. However, the bathroom was too small. I've stayed at other Best Westerns with smaller rooms but had larger bathrooms. Otherwise we had a great and restful stay.

It looks like several buildings spliced together, tucked in between other properties along busy Route 1, but apparently remodeled recently. It was clean and, for the most part, a good deal for the senior price. Not much to see from the windows of the rooms except if you get something in the rear facing some wooded area. Room 133 faced a close fence and a house next door but it was quiet. The exhaust fan in our bathroom, however, was so noisy it could wake the dead! The desk clerk had a bit of an attitude when we tried to check in early but she was friendlier when we returned (probably having a bad day). The refrigerator in our room was very noisy but was quickly changed out for a new one when we reported it. Double-queen room was spacious, beds were comfy, lots of choices for pillows. Breakfast was good. Indoor pool was kind of small but big enough, considering the hotel size (I had it to myself). Water was about 80-85 degrees; too bad there was no hot tub. Avoid the king rooms on the first floor, facing the driveway and parking lot, unless you like noise & headlights shining in your room. Avoid room 144 like the plague; its side wall is on the sqeaky walkway leading to the pool and breakfast room.

My wife and I stayed at the Hampton Best Western on 3 October. We were very impressed with the hotel management staff. They were very courteous and helpful. This hotel was as clean as any 4 or 5 star hotel we have stayed at in the past few years. Our expectations were simply exceeded. This is a very nice property for the cost especially near tourist/vacation area. We will definitely recommend this hotel to others. You certainly do not mind filling our a survey when your experience was a good one! Additional Note: It was very quiet

Suggest another hotel selection...in room noise from refrigerator...toilet tank...in room a/c was a bit much...musty smell in the hallways didn't enhance our stay...breakfast offering was average at best... Location was the only positive... sorry best western need to up your game if you want better comments

The hotel overall was just okay but clean. It was a bit outdated (paintings, carpet, colors, wallpaper). It was fine for our quick overnight stay. The breakfast was good. There were a variety of things to choose from. The staff was friendly.

We have stayed at this particular Best Western several times alone and with family, and have always been very happy with their staff and accommodations. When we arrived for this visit, our regular room had been upgraded to the Executive Suite, without our expecting it or asking. How nice! We appreciated it. This is our "go to" hotel in that area.

My stay was very nice, clean and comfortable. The price was good for the quality, I would stay again. I recommend this hotel. Thank You, it was a nice stay after a full work day. I like having a refrig and microwave too!

While the room was clean and nicely appointed, the food was disappointing, the exercise room wet and flooded, the pool small, the information from the front desk unclear and incomplete. Overall not the experience we were looking for...

They have been updating this hotel as we have been there before and they are doing a wonderful job. Because we are a diamond member of Best western - they offered us a free upgrade to a beautiful executive suite that was very quiet and nicely appointed. It is a short drive to the beaches but yet on a main road which makes it easy to get to any store you might like and places to eat with a miniature gold across the road. Although it is a main road, the rooms sit back and are not affected by the traffic. I would recommend this to any one - plus they have a nice and well kept pool area with towels and a lift for those who may need help getting in.