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Best Western Plus Hotel French Lick, French Lick

4.5/5  - basé sur 464 notations.
613 S Arnold F Habig Boulevard, 47432, French Lick, United States - Ver el mapa

El Best Western Plus® French Lick proporciona un cómodo acceso a las principales empresas y atracciones de French Lick, Paoli, Mitchell y Jasper. Entre las atracciones locales se incluyen el galardonado campo de golf Pete Dye, el Museo del Ferrocarril de Indiana, el Bosque Nacional Hoosier, el Lago Patoka y el casino French Lick. Visite la cercana bodega French Lick, en la que podrá disfrutar de sesiones de cata y descubrir un nuevo vino tinto French Lick. El French Lick Casino le permitirá disfrutar de grandes dosis de relajación para adultos. No obstante, los cercanos Big Splash Adventure y Holiday World son otros de los principales enclaves locales para las familias. No deje de disfrutar de un recorrido gratuito en el tranvía del Museo del Ferrocarril y combine lo moderno y lo antiguo en el French Lick Resort y el renovado enclave West Baden Springs. Este exclusivo hotel destaca sobre el resto de establecimientos de French Lick y cuenta con piscina y gimnasio, proporcionando la manera idónea de relajarse. El desayuno gratuito de lujo complementa nuestra oferta. Disfrute de nuestro delicioso desayuno gratuito tipo bufé con platos calientes, fruta fresca, pasteles dulces, cereales calientes y fríos, yogur, jugos fríos y café 100% Arabica. Los viajeros de negocios disfrutarán especialmente de la gran variedad de servicios e instalaciones de este hotel de French Lick. Nuestro hotel puede presumir de ubicación junto a las principales empresas locales, como por ejemplo Budweiser, JSI Furniture Manufacturers, AHF Industries y muchas otras empresas y factorías. Aunque no aceptamos mascotas, nuestro hotel cumple con todas las directrices ADA concernientes a animales de servicio. Un acogedor y cálido personal y unas habitaciones de nueva construcción de primera calidad aguardan su visita en este hotel de French Lick. ¡Bienvenido a su segundo hogar! Disfrute de su estancia en nuestro hotel. Pregunte por nuestro paquete Wilstem Ranch Elephant Retreat.

Best Western Plus

Hotel French Lick

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina climatizada
    Piscina climatizada
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 464 huéspedes
NOTA EMITIDA
Excelente
344
Muy bueno
91
Normal
12
Malo
10
Pésimo
7
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
47
De negocios De negocios
34
En familia En familia
194
En pareja En pareja
155
En solitario En solitario
14
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great Stay"

5
10/09/2018

Stayed in this hotel for 2 nights and had a very nice stay. Will definetly stay there again. enjoyed heated pool, good breakfast, and very nice staff. clean and close to everthing this quaint town has to offer.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Carol, Thank you for your review. We appreciate the 5 star review. We hope you return to visit us again in the near future.

"Clean, Comfortable Accomodations"

4
05/09/2018

Nice facility with many ammenities and close to all the attractions in the area. Staff was very friendly and made recommendations regarding restaurants and places to visit while in the area. Location was great. the only down side was it seems a little expensive.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the near future.

"Solid Property for Business or Leisure"

4
28/08/2018

Property is in a good spot to get to downtown French Lick and all that it has to offer, like a few minutes drive. The hotel and rooms are are nice and clean. The staff was all very friendly and helpful. There is free breakfast in the morning that is decent enough. I didnt care for the coffee as I found it a little week. The only real complaint was that the internet was a bit slow. I definitely recommend and would stay again.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Tim, Thank you for your review. We apologize for the speed of the internet but are so glad you stayed with us.

"Clean, comfortable, friendly"

5
28/08/2018

Our two day stay at the Best Western was great! The front desk staff was very friendly and helpful. The breakfast staff served warm pastries to our table. The rooms were clean and bed was comfortable. For the area, I would DEFINITELY say it is the BEST bargain around!

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for such a great review. So glad you enjoyed your stay with us. We hope to see you again in the future.

"Elephant encounter"

5
24/08/2018

The Best Western Plus was very comfortable for my wife and I and two grandchildren. Very convenient to the Wilstem Ranch and the resorts in French Lick. French Lick, West Baden and Paoli are surprisingly quiet and lacks good mid-range restaurants.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your review. Glad you enjoyed your stay with us. We hope on your next visit we can give you ideas on places to eat that are off the beaten path.

"Very nice hotel"

5
21/08/2018

Very nice hotel. Close to everything in town. Clean, Nice big rooms. Good view. Friendly staff. Plenty of places to park. Breakfast included with stay, but need better tasting coffee. I would stay here again.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Belinda, Thank you very much for taking the time to leave a review. We are very glad you enjoyed your stay with us. We hope to see you again in the future.

"Family Reunion"

5
13/08/2018

Put 2 groups of my family here for 3 days and each group liked the hotel and plan on returning! Rooms were clean and laundry room used often. Longer breakfast times on Sunday were appreciated! Thank you for helping make our vacation a success!

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
So glad your family enjoyed their stay with us. Our breakfast staff goes over and beyond for our guests. Thank you for staying with us.

"Wonderful Stay"

5
05/08/2018

My husband and I stayed at the Best Western Plus for a romantic getaway. We arrived on Wednesday and checked out on Friday. We had a very nice time. Our room was spacious, the executive king. King bed with a desk, chair and ottoman, large tv and a wonderful shower! The bed was so comfortable! The shower was clean and very spacious. The free breakfast was the best free hotel breakfast I have ever had. My husband slept in on Thursday so I just took him up a plate and on Friday he said the same thing, it was by far the best breakfast from a hotel he had ever had. The options for Thursday were biscuits and gravy, scrambled eggs, sausage, boiled eggs, oatmeal, waffles, muffins and pastries, cereal, yogurt, apples bananas and melon. Friday it was an omelette, bacon, pancakes, French toast, boiled eggs, oatmeal, waffles, muffins and pastries, cereal, yogurt, apples bananas and melon, with juice coffee and milk to drink, AMAZING! The little shampoo and conditioner smelled amazing! and my hair felt great! The pool wasn't huge but it was heated and clean. we had a very nice time and we will definitely be back. All the staff was so very nice! also the view was great! It overlooked the town and a small creek! The location was great it was just minutes from everything that we wanted to see, the casino, bliss spa, bear hallow wood carving, and all restaurants!

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for such a wonderful review. We are thrilled you enjoyed yourselves. We hope you return to visit us again in the near future.

"Great French Lick Hotel"

5
02/08/2018

This Best Western plus hotel is very clean and has good amenities. Pool area, breakfast, vending, in room WiFi & staff are 1st class. Not walking distance to anything, but the hotel quality made up for that.

"french lick stay"

5
02/08/2018

loved the best western, would do again in a heart beat..great free breakfast, great pool, large beds. snack bar, internet.. loved it.. handy to town. my wife and grand son had a brooms were clean, beds were comfotrable, bedding was excellant....tv channels were plentiful, we all three were on the internet.. good hot water, plenty of towels..

"Excellent Place to Stay if You Don't Want to Spend a Fortune at the Resorts"

5
01/08/2018

This hotel was located right on the edge of town. The staff was very pleasant and helpful. The room was very clean with modern decor. The hot breakfast was delicious and the breakfast area was very tidy. I would stay here again in a heartbeat!

"Good nights rest-decent for the $$"

4
23/07/2018

Family of four-had 2 queen bed suite w/fold out sofa-bed. Beds comfy, room clean, TV could stand to be little larger for room that size. Extra pillow and blankets in closet were nice-didnt have to request them. Refrig didnt get very cold even after adjusting temp. AC worked good-and not loud. Pool was nice. Breakfast was marginal.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review Charla! We hope your family will stay with us again!

"Excellent hotel!! Would definitely recommend"

5
23/07/2018

My husband and I stayed at this hotel over the weekend while in town visiting his grandma and friends and it is an excellent hotel. The staff at check in and check out were really nice and friendly. Even when I asked some questions at check in the staff never seemed like I was bothering them. The breakfast is really good too. They have several options for options from Eggs, sausage, cereal, yogurt, and you can even make a Best Western branded waffle! :)

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for you review! We are pleased to hear you enjoyed your stay!

"Loved everything about the hotel except the expensive Saturday price and remote location"

4
17/07/2018

My husband and I enjoyed a Saturday-night stay and had no problems. The hotel seemed relatively new, was very clean, had excellent staff, and a superb breakfast. The breakfast ladies were super attentive and kept everything available up until the last minute of the serving time. Internet was very good. Room was large with excellent bedding. The price was rather expensive for a Saturday night. For the one night, we paid about $175 total, even using a discount code. Wish the weekend rate was closer to the reasonable weekday rates. Location on highway was not near anything except a movie theater. Shuttle service was unavailable to the casino which was .6 miles away. A car was necessary since it was not safe to walk directly on the highway leading to the casino.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
We appreciate your feedback! We are glad you enjoyed your stay. Also apologize for the inconvenience of not having a shuttle. The front desk does have cards with the taxis number.

"Great location, from French Lick proper"

4
15/07/2018

Best Western was new, rooms were great and spacious - Breakfast was fantastic. It's very close to French Lick hotels, casino and the Trolley will take you to all the amenities.... so you can enjoy French Lick for a cheaper price and very nice accommodations.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review Eric!

"great newish hotel with excellent service"

5
09/07/2018

out of the downtown, but within a short drive, rooms are clean and large, above average breakfast, watch the rates on weekends, we staid on a weekday and price was almost half of the weekend, one of the best BW

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for staying with us Mike! We appreciate your input.

"Great Stay"

5
06/07/2018

This hotel was very clean. The room was large and inviting. The shower was awesome with glass doors. The breakfast was really good and the staff kept it full. Location was good straight drive to the Casino. I would definitely recommend this hotel to anyone!

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind words. We are so glad you enjoyed your stay!

"everything we expected"

4
03/07/2018

This hotel is super convenient to local attractions. It's clean and quiet. The breakfast was sufficient and having coffee available all the time is nice touch. We had a nice view from our room. I also love the cleaned remotecontrol!

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind words Elly! We are pleased to hear you enjoyed your stay! We look forward to you staying again.

"New Hotel - Nice Stay"

5
03/07/2018

First time visit to French Lick. We came to the area as a short get away for a couple of nights and to hit the wineries and casino. Very glad we chose to stay here and I highly recommended it for you. Nice big rooms and modern bathrooms. Good price also. Free breakfast was probably our biggest disappointment, but hey, it was included in cost of the room.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your input Jeff! We apologize that you were disappointed in the breakfast, feel free to give us more feedback as to how we could improve. Excellence and guest satisfaction is our goal.

"Great place to stay"

5
28/06/2018

We took our grandsons to French Lick and had a great experience at the Best Western. They enjoyed the pool and especially the breakfast. The lady in charge of breakfast and her husband went above and beyond in making sure the boys had a great time.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Tom, thank you for your review! We aim to give our guest the best experience possible.

"Weekend getaway "

5
24/06/2018

This hotel is very new. We had absolutely no complaints. The hotel was in a convenient quiet location. The rooms were clean and spacious and the beds were excellent. The breakfast that is included is above and beyond most at hotels. I would definitely stay here again.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind words! We are so pleased to hear you enjoyed your stay!

"Quick getaway"

5
18/06/2018

This was a last minute trip for me & my husband. The hotel inside and out was very clean. Looks fairly new. The staff has been very friendly. The breakfast was hot and fresh. This may have been because we were there during the week. I would recommend this hotel.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your feedback! We are glad you enjoyed your stay with us!

"Ridiculous price"

1
18/06/2018

I arrived back home for my grandmothers funeral around 4am and needed a cheap room until 8am, just to sleep and go to family! The clerk on duty was polite but charged $162 + taxes for that short of time! Room was great, clean but too costly for 4 hours! I should have just slept in my rental car!

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
We apologize for your inconvenience and give our condolences. Thank you for your feedback, it will be considered for future guest here at Best Western.

"Vacation Review"

5
15/06/2018

Paul from front desk was super nice & very helpful. Our room was very large & updated. The lady running the continental breakfast was also very nice. We were very impressed with the hotel & would come back.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review! We a pleased to hear that you enjoyed your stay!

"Awesome customer service and extremely neat and clean"

5
13/06/2018

My family stayed here for a weekend vacation and would strongly recommend this as a place to feel at home. The staff is super and took extremely great care of us. We were upgraded to a family suite when out TV didn't work and the breakfast ladies are sooo very friendly. Give it a try when you are near!

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for staying with us. We are so glad your family enjoyed your stay!

"Well worth it"

4
06/06/2018

Everything here was great. We booked suites and were impressed by the cleanliness, comfort, and atmosphere. Each room had a microwave and fridge. The service was friendly. The pool is small but nice. The common areas were clean and comfortable.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review and kind words Lisa!

"Anniversary"

4
03/06/2018

Their was a question about our room rate. My wife booked 2 weeks early. Booking May 31 to June 1 check out June 2nd. They told her $98 for Thursday and $ 170 for Friday. So I called and them not knowing who I was asked for the room rates for June 1st which is a Friday and they told me $134. I said that is strange they told my wife $170. They said it was a rate change. I said I was being scammed. I checked the room rates for holidays in the near future and they were not even this high. They told me to cancel and resubmit and they would give me a lower rate. Really. Not happy at all . Be going here when the hotel was new and have never had an issue till now. We were able to get a lower room rate but that is not the issue here. Also some one before us had unplugged the fridge and when my wife opened the fridge door water went all over the carpet in which my wife had to soak up with a towel in which later it began to smell. Not real sure if we will be staying here again. Might check out Comfort Sweet up the road.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
I apologize that your experience did not meet your expectations. We value our guest and desire to give the best experience possible. I also apologize with the confusion with rates, feel free to ask for me directly. Also additional points were added to your Best Western Rewards account for the inconvenience with the fridge. We thank you for your loyalty and patience. Tyse Sales Director 812-936-0520

"Impressive for What We Paid"

5
01/06/2018

We stayed at this hotel for 3 nights for the same price as one night at either of the French Lick or West Baden resort hotels. Just minutes away from everything so it was a great deal. Beyond that we were very impressed by what we got for our money. Lots of parking, modern looking lobby and rooms, nice breakfast area, and friendly staff. Let me go into a bit more detail. We were on the first floor and our room was big. It had a king bed (I think I mislabeled some photos so I hope i can edit their information later). It also had a desk with a chair, another chair with a footrest, a flat-screen TV, a mini-frig and microwave, 3 drawers for clothes, a bench, and two night stands with lamps. The night stands had ample outlets and plug-ins for our phones and hand-held games. That was just the sleeping area. The entryway had a big mirror and opened to a sink and closet. The closet had a fold-down ironing board and iron but honestly does anyone use those any more? It also had a luggage rack that one of us used. The sink could have used more space but we moved the coffeemaker so it wasn't bad. The hairdryer worked well my hubby reports. We really loved the sink being outside the toilet and the shower. We have the number of towels we requested and room service was timely and remembered our towel request each of the 3 nights we stayed. The shower worked fairly well but bigger shelves inside would be ideal. The big benefit was the breakfast each morning. While there as a menu posted I noted that it was not always followed. Sometimes this was good when the host offered fresh pasties for example but at other times what we expected wasn't there at all such as french toast one day. The host kept it clean, well-stocked, and she was very friendly. There was ample seating.

"Save without sacrifice"

4
21/05/2018

At French Lick, the Best Western offers all the comforts you need, and you still have access to many of the features of the nearby resorts. The free breakfast offered healthy choices, such as Activia, fresh fruit and excellent oatmeal.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review! We are so glad you enjoyed your stay!

"Gorgeous Hotel"

4
16/05/2018

This place is so nice and clean; extremely comfortable beds and I love the shower. Shuttle service to local venues would be nice especially for truck drivers. They have truck and RV parking available as well.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review! When you stay again ask the front desk for phone numbers for Legendz shuttle or the taxi service. We are here to help!

"French lick In."

5
11/05/2018

Quiet, easy to find location, convenient to things in town with a friendly staff. Food wasn't too bad for a quick breakfast. Best Western waffles are always a good, once in a while treat. We would stay here again the next time we are passing through.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review! We look forward to seeing you again.

"Business/Conference Trip"

4
11/05/2018

This hotel and staff were great. Hotel and rooms were very clean and functional for my business stay. Fitness area had good equipment that was very user friendly. Breakfast variety was good as well. Overall a very good stay, and I will look to be back on my next trip to the area.

Tyse W, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review! I'm glad we were able to accommodate your needs!

"Nice hotel"

4
08/05/2018

This hotel is new. Very nice and clean. Bed was comfortable, pillows were nice. Breakfast was just OK. (I say that because the items under the heat bowls were cold.) Had the breakfast been better, I would have rated a 5. Staff was very friendly. I would stay here again based on the cleanliness.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your review. We apologize that breakfast was not up to your expectations and will use your feedback to make other guests a more enjoyable stay.

"Excellent, clean property"

5
04/05/2018

Excellent, clean property close to local attractions! Really enjoyed our stay here. Breakfast was very nice for a hotel property, would reccomend this place! Great value for the type of room and service you receive.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Robin, Thanks for the great review. So glad you enjoyed your stay.

"In french Lick indiana"

2
02/05/2018

Pretty good hotel. Real modern and good signal strength for the internet which is important in French Lick. Using data on your phone is almost impossible. Clean rooms that are quiet and updated. There are three other older hotels in town that have a lot of charm but are expensive and one is a casino. Breakfast has a lot of good options. Definitely the place to stay if you have to be there.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your review. Glad you enjoyed your stay with us.

"Great for families"

4
03/04/2018

The hotel was nice, our only issue was the noise level due to the multitude of kids. I would definitely recommend this hotel for families, but maybe not for couples seeking solitude. The mattress was too soft. The rooms and hotel were very clean.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your review. French Lick is a tourist attraction and we see many families during Spring Break. We hope you visit us again in the near future.

"Great stay"

5
31/03/2018

Everything was great. The staff was nice, the pillows were fluffed, the bed was super comfortable, the room was clean and quiet, the hotel was close to everything, Gwen kept the breakfast hot and tasty and stocked, the price was reasonable. The only complaint is the floor was sticky from the syrup at breakfast time.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your kind review. Gwen takes great pride in ensuring a positive experience for every guest. We hope you return to stay with us again in the future.

"Great Area"

4
28/03/2018

Perfect location in the middle of everything. The price was very resonable with a nice country view. Great staff..very accommodating! Have a beautiful large pool that was fun as well and also provided coupons for spa an nearby activities. Will definitely return!

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Iva, Thank you for your review. We are thrilled to hear you enjoyed your time with us.

"Regional High School Basketball Trip"

5
12/03/2018

Stayed at this hotel during the Boys High School Regional Basketball Tournament in Paoli. Short drive. Close to resturants, activities, shopping and casino. Nice and helpful staff. Breakfast was outstanding.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your review. Hope your boys won! We hope you will come stay again and enjoy all that French Lick has to offer.

"Addm. Asst. "

5
04/03/2018

Very nice hotel. Very clean. Room was extremely clean. Remote control had even been cleaned and sanitized and put in a clean wrapper.??. Great maid service. Breakfast was all the standard items but they were great at keeping it stocked and warm. This little town has lots of historical things to see. It's also a very beautiful area. I definitely would return.

JerriGoodpaster, General Manager at Best Western Plus French Lick, responded to this review
Thank you for your kind review. We definitely hope you return to visit us once again.

"Great stay! "

5
18/02/2018

Our stay at Beat Western French Lick was great! The free breakfast was amazing. Sausage, scrambled eggs, biscuits and gravy, waffles, oatmeal, cereal, muffins, scones, and bagels. Also milk, juices, yogurt and fruit! The breakfast staff was beyond friendly and helpful when we asked for strawberry jelly. The room was great. Very clean and loved the large size king room. Bed was very comfortable. It totally threw us that bed did not face tv but window instead. (Tv does turn so it can been seen from bed). We looked at pool but didn't get in. It was small (in my opinion) but clean. Front desk did allow us to check in early. We had time change that we forgot about and arrived early. We usually receive complimentary bottled water etc for being rewards members but did not at this hotel location. (This may not be offered). Overall, we will definitely use this hotel again in the future for our French Lick and Paoli Peak trips!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. So glad you enjoyed your stay with us.

"Gpod"

5
08/02/2018

It was great comfy and the breakfast was amazing! I loved staying here next time I go to Indiana I'll definitely pick best Western again we enjoyed a lot And it's so close to Paoli Peaks like 10 min away

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. So glad you enjoyed your stay. We hope to see you again in the future.

"Nice roomy room, great breakfast!"

5
16/01/2018

These are my #1 impo things for a hotel: comfy bed, good breakfast, indoor pool, nice bathroom. YES to all! The staff for the breakfast was also gracious enough to let us eat after it had closed. Yaaaaasssss!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
AnnRose, Thank you for such a great review. So glad you enjoyed staying with us. We hope to see you again in the near future.

"A fun time was had by all"

4
06/01/2018

Took a group here and had an awesome time. This hotel is new and clean. Rooms were nice and spacious. It's not an overly grand place but very nicely appointed. I had minimal staff interaction, but they all seemed quite nice.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Dustin, Thank you for your review. We are glad you enjoyed yourself and hope you come and visit in the future.

"Great stay"

5
03/01/2018

Our family had a great stay. Perfect for your family. The hotel was beautiful and very clean. Comfortable beds, Great breakfast choices every morning. Nice indoor poor. Staff was very friendly. Would definitely stay there again.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Jennifer, Thank you very much for your kind words. We are very pleased you enjoyed your stay with us. We hope you return to visit us again in the near future.

"Very Pleased"

5
03/01/2018

Friendly Staff, Very clean and welcoming hotel. Room was spacious and location was excellent. A bit over priced, but it was a holiday weekend. Would stay here again. Hotel smelled fresh, unlike most other hotels.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. So glad you enjoyed your stay with us. A large percentage of our guests comment on the clean smell of our property and we appreciate it. We hope you come and stay with us again in the future.

"Great Experience!"

5
01/01/2018

First time coming to this Best Western hotel and I would definitely recommend staying here to anyone who would like to feel like home. Great service and quality! Overall, I can't complain and will be making a trip back this year!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for a wonderful recommendation! We are thrilled you enjoyed staying with us and hope to see you again in the future.

"Ski Trip"

4
31/12/2017

Weekend ski trip lodging was perfect for us. We had a great stay at Best Western Plus at French Lick. Super kind customer service at the desk. It was a short drive over to Paoli Peaks. We are already planning for next years trip.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Sarah, We thank you for the review. Our staff strives for fantastic hospitality and we appreciate you noticing. You chose a great week on the slopes. Hopefully you will come see what French Lick has to offer in the warmer weather as well.

"I'm blown away"

5
30/12/2017

I thought I was settling for a hotel close to my travel location but I was dead wrong. This hotel meets or beats what I see from the top brand hotels. I travel every other week on business and I would have never picked Best Western before this trip. I look forward to my next stay with them. Ya'll should give them a chance to prove they can compete with the other guys.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Than you for such a wonderful review! We really appreciate it. We hope to see you the next time you are in our neck of the woods.

"Great value"

4
28/12/2017

Stayed here overnight while skiing at Paoli Peaks. The rooms are really good. Large, clean and quiet. Breakfast is basic but it is included in the rate. At $100, we took separate rooms for the kids which is a treat. Will stay here again.

"Nice visit, great value"

4
26/12/2017

This accommodation is well located, very well maintained inside and out and is great value. Good breakfast with plenty of choices and a large dining area. There is a movie theater next door and downtown is about a 2 minute drive. The French Lick Casino is close-by as well. Lots to see and do in the region and this is a great place to make your base.

"Great Place to stay"

5
26/12/2017

Pricing for amenities provided is right on and staff is friendly and helpful and overall very nice place to stay that was close to all the main attractions in the area of which there is a lot of history there as well.

"French Lick In."

5
14/12/2017

Clean room, everything was in working order, great shower, quiet at night, got up to late for Breakfast, little tricky to get to after dark as you come in from the rear. Staff great to deal with, will stay here again.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Donald, Thank you for your review. We hope you visit us again in the future.

"Grest Place to stay"

5
13/12/2017

This hotel is fairly new and is extremely clean and comfortable. Breakfast changes each day but always includes peoples favorites. Staff is always on hand to answer any questions. Little convenience store carries most anything you may need if forgotten at home. Street is right across from entrance to casino parking lot. Little movie theatre next door within walking distance. Close to main part of town.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We are glad you enjoyed your stay with us.

"Great experience!"

5
11/12/2017

We go to French Lick every year for Polar Express. We usually stay at the water park but this year decided to try something different and we are so glad that we did. The hotel was very clean, nicely decorated, and best of all, less chaotic. Other family members were there as well and we were placed in rooms directly across from each other on the first floor. This made everything very convenient for our 6 year old to visit back and forth and for us to get to the pool and breakfast easily. The only thing missing at this hotel is a hot tub in the pool area! Location was great as well.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Crystal, Thank you for your great review. So glad everyone enjoyed their visit with us. We hope to see you again very well.

"Great family trip"

5
11/12/2017

Very friendly staff, clean hotel, comfortable beds, great breakfast. this hotel is close to all of the French Lick attractions without the high prices. We have stayed here twice now and will stay again next time we are in the area.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Kerri, Thank you for your positive review. We are so glad you returned to enjoy all our property and French Lick has to offer. We hope to see you again in your travels.

"Great night/morning"

5
03/12/2017

The hotel and staff is everything you want when you stop for the night. Excellent service upon check in and check out. Hotel well maintained. The breakfast buffet is great great choices and a good variety.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you very much for your great review. So glad you enjoyed your visit. We hope you return to visit us again in the future.

"Updated Hotel"

4
02/12/2017

My husband and I enjoyed our visit at this hotel. The hotel is updated and clean. Please know that this hotel is not in the downtown area. Also, the free breakfast was fabulous! I appreciated them having almond milk as a milk free option.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We appreciate your kind words. We hope to see you again in the future.

"Awesome!"

5
27/11/2017

Staff was very helpful and sweet. Assisted with places to eat and things to do. The beds in the room slept comfortable. Great hot breakfast as well. Would recommend staying at this location. If ever back in French Lick...will return!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for the recommendation! We are so glad you enjoyed your stay with us. Hope to see you again the future.

"Clean,Cozy and Cheap"

5
25/11/2017

My husband and I stayed the weekend here for our 10 yr wedding anniversary, we both were very Satisfied, hotel was very clean, we stayed on 2nd floor(3rd would of been nice) it was quiet and the room was very cozy.. nice, comfortable bed and lovee the huge walk-in shower. Breakfast was awesome and the Price was very Affordable, we will definitely stay here again!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Happy Anniversary! Glad you enjoyed your visit with us. Thank you for the compliments and we hope to see you again in the future.

"Great Stay"

5
20/11/2017

Stayed here for the Polar Express and very close. Hotel and staff awesome. Arrived 2 hours early room was ready and they allowed us to check in. The staff made the stay nicer. Had indoor pool we did not get to take advantage of and my grand kids let me know. All in all would stay here again.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We are glad you enjoyed your stay with us. Hopefully you will return and visit us again to enjoy the pool.

"Excellent!"

5
15/11/2017

Beautiful property, all around clean, extremely helpful staff! We had a king bed in our room that was nice to sleep on, just not perfect to sleep on. Complimentary breakfast was excellent & provided an abundance of selections! The only major downfall is that there is no shuttle service. With the limited amount of places to stay in French Lick & the variety of activities throughout the year, a shuttle would make this hotel the perfect getaway! Especially since there is NO Uber available & only 1 taxi company in town!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for the compliments on our hotel. We appreciate your review, unfortunately the shuttle service is out of control. On your next visit, there is a taxi in our area, and we would be glad to give you that number when you check in. We hope you visit us again in the future.

"Great Hotel "

4
14/11/2017

We stayed there towards the end of October for 3 nights. We told the nice lady at check-in that we'd be there during our wedding Anniversary. She offered us a room on the top floor away from any kids. (lol). The room was very nice! We liked the room quite well. Our only issue was the a/c shoots straight to the top of the bed, which made it a little cool at times. Really liked the walk in shower as well. The breakfast they provided was just fine with us. Plenty to eat, and saved us some money! It is so close and convenient to all of French Lick. Nice having a movie theater next door as well. We would definitely stay there again in the future and recommend it to our friends.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review and the recommendation. We truly hope to see you again.

"French Lick Best Western pros/cons"

3
13/11/2017

Nice hotel away from the resort but close. Rooms were a bit dark but comfortable. Noisy in the hallways with kids and others during the night. Breakfast was ok; nothing that most hotels don't also have.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. The weekends this time of year are full of families visiting. We apologize for the noise but can not control the comings and goings of guests in the hotel. We hope you will choose stay with us again in the future..

"Awesome"

5
12/11/2017

Great stay. Friendly employees, clean rooms good breakfast food checking in was fast and friendly. They where very helpful and the out side was clean and safe. Now the pool the chemicals in the pool was so strong it burned our eyes so bad we got out went took a shower. The people just sitting in chairs there eyes was burning from the fumes

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We apologize for the concerns with the pool. We hope you return to stay with us again in the future.

"Definitely recommend"

5
03/11/2017

This was our second stay at this hotel in French Lick. The entire property is CLEAN inside and out. Property is located just off the main drag so very easy to access the town of French Lick. Staff quite friendly. Breakfast has enough variety so just about everyone can find something to eat.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind review. So glad you chose to stay with us again. We hope that this will not be your last visit with us.

"Very Nice - Very Clean - Stay Here in French Lick"

5
02/11/2017

If traveling to the French Lick area and looking for a great Hotel at a reasonable price, I highly suggest staying at this property. Having traveled for 28 years, I am rarely surprised at the quality of a property. This Best Western Hotel will exceed your expectations.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you so very much for the wonderful review! We appreciate it. We hope your travels bring you back to our area.

"Great, Convenient Place to Stay"

5
30/10/2017

We have stayed here on two different occasions and both times have been a real pleasure. Rooms were clean, the breakfast was hot with a variety of foods. Hotel staff very pleasant and helpful. Location is convenient to area attractions.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for taking the time to leave a review. We are delighted you enjoyed your stay with us. We hope to see you again.

"ok but not worth the price"

3
29/10/2017

went to french lick for a wedding had to pay 199.00 plus tax hotel is clean but only worth half of this breakfast was the normal canned product staff was friendly would not stay here agian bed was not very comfortable pillows were the same

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We are sorry we did not meet your expectations while you stayed with us.

"Clean"

5
28/10/2017

The Best Western in French Lick is Very Clean and Comfortable. Not far from several attractions. Very Friendly Staff. Breakfast was normal for a Hotel, everything was kept fresh. They do have a pool and fitness room in which we did not use, but the pool looked refreshing, there was no hot tub.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. Glad you enjoyed staying with us. We hope to see you again in the near future.

"Good Stay Quite Room"

5
26/10/2017

The staff was helpful and friendly. The price of the room was very reasonable. The entire place was clean. My room was quite and got a good nights sleep both nights I was their. This is not the first time I have stayed at this hotel. Both times I have been pleased with my stay.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your loyalty to Best Western! We are so glad you enjoyed your stay with us. Hopefully we will see you again.

"clean and comfortable; great location"

5
25/10/2017

Stayed here on recent trip to West Baden/ French Lick area to enjoy the fall color. The hotel is just off the main drag through French Lick so the heavy traffic in and around the French Lick Resort Casino is no problem. The staff was very helpful and friendly. The room was clean and comfortable, and the breakfast was very good- much more than the usual continental roll and coffee.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We here at Best Western appreciate your review. Hopefully we will see you again in the future.

"The Best hotel in town."

5
23/10/2017

Best western was the best. From the time we walked in the door till the time we left, the staff was so helpful. The room was quiet and clean. The swimming pool was clean and plenty of clean towels. We will always come back to this best western.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review and your loyalty. We are glad you enjoyed your stay with us and hope to see you again.

"Excellent .Choice!"

5
23/10/2017

This is a clean and comfortable hotel. The staff are excellent. The hotel is conveniently located. I left something in the room and they mailed it to me very promptly and not COD either. They get an A + in my book!

"French Lick"

1
23/10/2017

Great job experience at this hotel ! Clean friendly staff with a great continental breakfast close to French Lick and West Baden .We will definitely return to this hotel especially in the fall . Highly recommend !

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We appreciate all the praises.

"French Lick friends getaway"

5
19/10/2017

A friend of ours recommended this hotel to us. There was a group of three couples meeting in French Lick, from Kentucky and Indiana, One of the couples had a free night stay at the casino hotel, the other two couples planned on spending the night at the Best Western, one couple was unable to stay because of medical problems, We thoroughly enjoyed our stay from the check in to the check out we never had one problem. Staff was friendly and helpful, breakfast was excellent, and the suite was clean and comfortable. Highly recommend hotel and location . We will make a point of going to this hotel again. Looking forward to having another friends getaway and will make sure all of our friends and family are aware of what a pleasure it was to stay at this Best Western. I can't think of anything that could have made our stay better.

"Short Walk to French Lick Casino"

5
18/10/2017

The Best Western is a new hotel off Highway 145 South, about 0.9 mile from the French Lick Casino, Big Splash Adventure water park and the French Lick Scenic Railway. This is an excellent venue with good size, contemporary rooms featuring free Wi-Fi, flat-screen TVs and sitting areas, mini-fridges, microwaves and coffeemakers. Suites add kitchenettes and living areas with pull-out sofas (some have dining tables). My partner and I liked the large bathroom with walk in shower. They have plentiful free car, truck/RV parking. Other amenities are a heated indoor pool and a fitness room. They also have a free hot breakfast buffet (cold or hot cereal), milk, coffee, tea, juices, yoghurt, hard coiled eggs, scrambled eggs, sausage, waffles, biscuits, sausage gravy, bread, English muffins, Danish, and more) all served in a bright, clean dining area right off the lobby. The service was perfect, with easy check-in. They are also far enough from traffic that all rooms are quite. They do not have free shuttles, but French Lick has taxi service if you do not want to drive or walk to town or the casino.

"Nice and New"

5
10/10/2017

We stayed for two nights for our trip to French Lick. The hotel was new and clean. The King size bed was so comfortable, the shower was large and I loved the shower head. I would definitely stay again

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. So glad you enjoyed your stay with us. We hope to see your again in the future.

"Fantastic hotel"

5
05/10/2017

It was our first time staying at a Best Western property. It certainly will not be our last. The hotel was beautiful, quiet and well appointed. The breakfast was amazing. The hotel staff was friendly and helpful. I highly recommend this hotel

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you so much for your rave review. So glad you enjoyed your stay with us.

"10.45 am"

4
05/10/2017

good but could have lower room rates for senors living on fixed income and have cheaper prices on snack foods. pool should be open later for adults so they can enjoy the pool without children present.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We appreciate your thoughts on how we can better serve our guests. Seniors can get a discount daily, please inform us at time of making reservation so we know what discounts you are privy to. We hope you stay with us again.

"Hotel Stay"

5
05/10/2017

Was very clean. Everyone was very helpful and kind . The price was very reasonable. Enjoyed our stay very much and as we travel, we look for Best Western to stay. We also like the rewards program. Very nice

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for this kind review and for your loyalty to Best Western. We would love to see you again in the near future.

"Weekend trip"

5
02/10/2017

How to get into the hotel is hard to see at night, if arriving at night. There is no entrance from the main road. But other than that very clean and friendly staff, breakfast available, clean area good food.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Sorry you had trouble finding us. Thank you for your review. We hope you return to see us again.

"Good stay. Quiet and relaxing."

5
01/10/2017

Grounds were neat and the hotel was clean. The staff was very helpful. We would stay here again. Everthing was accessible as if we were staying at the French Lick Resort. Not a far drive to anything at all.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We hope to see you again in the future.

"relaxing getaway"

5
27/09/2017

Just needed a quiet place to relax a few days. Nicest hotel I have ever stayed at. New condition and is off the interstate so it has not been beat up by careless people. No Indians running the place. Breakfast was fantastic and attendant was always present. Staff was friendly and attentive. Grounds were well kept.

"DESK QUOTES TWICE THE POSTED RATE ON COMPUTER +"

2
17/09/2017

NICE PLACE. clean rooms, etc. The breakfast selection was pretty good as hotels go but warm items should always be warm, not just when they are brought out. We were quoted 199.00 on a Saturday nite, which was way over the posted rate on the computer, but as it was getting late that was okay. We did ask if the Hotel offered an AARP discount, and they said yes. The problem is that when paper working, the rate was raised to 209.00 prior to discount. I did not make a scene about it but won't be back.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We apologize for any inconvenience you occurred while staying with us. When looking up a rate online occasionally individuals will not put in a specific date. The website is set to give a rate that is not high volume, weekends. When you called the property you may have been given a room type for the price of $199.00 but made a reservation for a room with the rate of $209.00. Our room price range vary depending on choosing a standard king room or suites and weekday and weekend availability. I hope you choose to come stay with us again. I would love to personally help in any matters in the future. You can call the property and ask for Jerri if you decide to stay with us in the future.

"French Lick trip"

4
17/09/2017

Staff was very friendly. The breakfast selection was very good. It was nice that there was cereal, fruit, and even waffles available. The room was clean and comfortable. The outside was well maintained.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. Glad you found everything to your liking. Hope you visit with us again.

"great hotel"

5
10/09/2017

very clean and new. rooms are very roomy. staff is friendly. We didn't have time for breakfast but it looked pretty good. location is great, and it's a lot cheaper than most of the surrounding hotels.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind words. So glad you enjoyed your stay with us. We hope you choose to come visit us again.

"Peaceful Stay"

5
05/09/2017

French Lick was extremely busy this past weekend. Our usual hotels were full so we booked a room at the Best Western, which is a new hotel. It was really nice, very clean, and the staff was very friendly. The location was quiet and we enjoyed our stay.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you so much for staying with us. We are thrilled you enjoyed your stay. We hope that in the future you choose to to make Best Western Plus French Lick your "usual" hotel.

"Nice stay in French Lick"

4
31/08/2017

We enjoyed our stay at the BW Plus in French Lick. Any problems we encountered were taken care of quickly. Breakfast was very good and the breakfast area was well-maintained. Front desk and breakfast staff were friendly and helpful. Our room was upgraded due to a shower problem. The suite we were given was very nice and comfortable. The hotel was well-located. Restaurants, historic hotels, and shops were a short drive away and parking was free.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. So glad you enjoyed your stay with us. We hope to see you again in the future.

"Anniversary"

5
30/08/2017

My husband and I went to French Lick for our 1 year anniversary. We decided to save some money and stay at the Best Western and it was great. This is one of the nicest Best Westerns I have stayed in and everyone working was so nice and helpful. We used Tall Guys Taxi for going to and from the casino. Overall my husband and I had a perfect trip and were very, very pleased with this Best Western.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Happy Anniversary!! We are very pleased you enjoyed your stay with us. We hope you will visit us again in the future.

"Visit to French Lick"

5
29/08/2017

The quality, friendliness and staff were all outstanding. Great stay for the price. Will definitely stay there again when we go back to French Lick. The hotel was conveniently located and was not on a noisy highway.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for the kind review. We look forward to seeing you again.

"French Lick trip"

5
21/08/2017

The hotel was very good I thought it was a bit pricey but overall no complaints rooms were very nice beds very comfy. Nice breakfast with variety bacon one day sausage the next. staff was very friendly but that's southern Indiana

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We hope to see you again in the future.

"Great place to stay"

5
21/08/2017

Everything about this place was wonderful. Spotless hotel, great staff, comfortable beds. We were here for bachelorette party on Patoka Lake. Lots of family stayed here. Great place to stay. Breakfast was great. Had about everything available one could want for breakfast. The ladies working there were so sweet and even brought some warm danishes to our table. We were very pleased. We stayed the next night at the big resort in French Lick and we actually liked Best Western stay better. Other place was just too big.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for all of your kind words. We truly strive for great hospitality and glad you experienced a nice visit with us.

"wonderful stay"

5
13/08/2017

very clean, quiet and comfortable. I would definitely stay again. Truely a price performer. Great location as well. No aspect of the stay was subpar in any way. If you can, stay there. The breakfast was great as well with an attendant there to help at all times in the morning

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
So glad you enjoyed your stay with us. Thank you for your review and we hope to see you again very soon.

"A Gem"

5
12/08/2017

Three star rating? No way... it should be rated a Five Star. We took Grandkids to French Lick IN and stayed at this hotel. Knowledgeable, helpful, and friendly staff. Indoor pool. Interior and exterior of this place was immaculate. The beds were very comfortable and the place was quiet and we were on the first floor. The lady who was in charge of the free morning breakfast did an excellent job. The kept everything refilled and very clean. The oatmeal and biscuits and gravy were excellent. She even offered to keep it open until the kids got there. I cannot say enough about the quality of staff, from the front desk to the cleaning personnel, they have at this place. How refreshing.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We are pleased everything was to your liking. We hope to see you again in the near future.

"Good, clean hotel "

4
12/08/2017

Newer and modern, this hotel met our expectations overall. We had a small suite which was adequate and comfortable but nothing special. The free breakfast was tasty and a good variety of foods. The gym is very small with just 5 pieces of equipment including one treadmill. The pool is indoors but also small and there is no hot tub. Nice stay, but not memorable.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We hope you come visit with us again in the future.

"Best Western in French Lick"

5
11/08/2017

Well done - everything was very professionally done, clean and the morning breakfast was hot and tasty. The staff were very helpful, and when a minor problem with the room was reported, it was immediately remedied. We will be back to French Lick and we will be staying at this Best Western on our next stay.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your wonderful review. We are so thrilled that you enjoyed your stay with us. Hopefully we will see you again.

"Nice Hotel"

4
07/08/2017

Exceptionally clean with a great staff and breakfast. Wish they would have had a hot tub. The location was just south of the town and was very quiet and off the beaten path. Would stay here again if in the area.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We hope that we do see you again in the future.

"Beautiful Stay"

5
06/08/2017

The Hotel was very clean and modern. Our family enjoyed extra amenities like the pool and the breakfast, both areas were clean and satisfying. The staff was helpful too. I would defiantly stay at this hotel again and suggest it to friends.

"Very good stay!"

5
06/08/2017

This BW was one of the better BW's that I've ever stayed in. Very clean, customer service was excellent. The elevators were down and they called me the day prior to let me know and make sure that was ok. I told them no worries for us as we were able and willing to use the stairs. Not very many hotels would have called. Beds were very comfortable in my opinion. Fantastic location close to everything! Breakfast was included and just ok. My husband stuck with the waffles. I could not finish the scrambled eggs so I stuck to the other stuff which was a choice of cereals, muffins, bacon or sausage depending on day, and a few other items. Breakfast is only open from 6A - 9A so if you miss it, you can drive a short drive to Mickey's Deli (do NOT go to Denny's!!!!!!!). There was HBO but no Pay Per View movies. That's the only thing I would change is to add those but honestly it was no big deal. Both my husband and daughter took advantage of the free Wi-Fi and neither one of them had any problems. I would highly recommend this hotel to anyone visiting French Lick, Indiana!!!

"Additional hotel choices for the area"

5
04/08/2017

It was nice having another option in French Lick to stay. New facility with a more modern feel over the other hotel choices. Convenient location. The elevator was out of service however we received a phone call prior to our arrival informing us of the inconvenience and to see if we had any disabilities that would require a first level room. Kuddos for being proactive!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you very much for your kind review. We hope to see you again very soon.

"Nice Location"

4
03/08/2017

After looking into several locations for a long French Lick weekend we decided on a suite at the Best Western. The hotel is very new, clean, and nice and the room was spacious. The cost was much lower than comparable rooms at the area 'resorts' and the hotel is located just minutes (literally...like 3) from the downtown area. Personally, I see no reason to be crowded into an overpriced hotel with hundreds of other people when you can stay here. I will say this though: the water pressure in the shower was terrible. I did not ask if it was the same throughout the entire hotel because my assumption was that it was just a 'green' practice being used to cut operating costs (in the name of conservation). This was the only thing stopping me from giving them a 5-star rating. Quick tip: there is a movie theater just a short walk away if you get bored in town.

"Great hotel to stay in..."

5
03/08/2017

Hotel is lovely inside and out. Rooms are spacious and attractive and beds are comfortable. Amenities are good. Staff were helpful and breakfast was very good and very nicely presented and kept up. Maybe a little pricey. A bit difficult to find via the map on the back of their brochure so we drove around a good bit. Our GPS also took us the wrong way so we had to call to get directions.

"Nice, clean, quiet and comfy"

5
31/07/2017

Very nice staff. New hotel that is nicely decorated. Room was very clean and the bed was really comfy. Very close to everything. Very affordable compared to the large resort in town. I would stay again.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your review. We are thrilled you enjoyed your stay with us and hope to see you again.

"Great stay"

5
31/07/2017

Great hotel with great staff! Clean rooms with comfortable beds. The pool was nice and clean. The breakfast area was kept clean, good food variety, fresh and well stocked. Parking lot was also clean and grounds were well kept.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you very much for your kind review. Our staff works very hard to keep a clean hotel and property. We hope you come and stay with us again.

"Friendly staff. BWplus was nice option outside the resorts."

4
31/07/2017

Stayed 2 nights at end of July. All the staff we encountered were friendly, from front desk, to breakfast attendants to housekeeping. We didn't want to pay over $300 a night to stay at the two big resorts, which was the main reason we chose the Best Western. I thought the price was still a little high, but being in a resortish town in summer I guess the rates are higher. Our room was spacious 2 queen (not doubles). We had a fridge, which came in handy with our snacks and drinks we brought for the weekend. The room also had a lighted make-up mirror that was moveable and a full-size hairdryer (not attached to the wall), which came in handy with 2 girls getting ready. Location is a very short drive to either of the fancy resorts, and the Hinshaw Rock and Gems (which I highly recommend if you like stone/gem jewelry). We didn't use the pool, but it looked small. Overall a pleasant first stay at a Best Western Plus.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for leaving your review. We hope this is the first of many stays with us.

"Best of the Best Western's!"

5
26/07/2017

We stayed for 3 nights in a queen suite. The hotel was a great value, with exceptional service. It was clean, well kept, and the breakfast was quite nice. Our housekeeper, Charlotte, truly made our stay special. She was kind and gracious, going out of her way to make sure we were comfortable and taken care of. The only flaws we could find were with the size of the pool, it is rather small, but in no way impacted our stay.

"Good stay and friendly staff"

5
26/07/2017

I would definitely recommend staying here for leisure. We were close to all the amenities the area had to offer. Our room was clean and tidy. Being in the first floor can be noisy, but we didn't experience any major noise. Our room was very spacious and the decor was very modern. The breakfast buffet was pretty good on the most part. Try to go earlier than later if possible as the food started to run out of the daily menu choices. We enjoyed our experience and we highly recommend as the staff were friendly and helpful.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your recommendation. So glad you enjoyed your stay, we hope to see you again.

"Overall Pleased"

4
25/07/2017

The trip was a last minute girls girls trips. The staff was very helpful in booking us a room and recommendig things to go. Overall very good. The staff was excellent. The hideaway bed was nothing but springs.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Glad you enjoyed your girls weekend. Thank you for the review. We hope you visit us again.

"Sister Trip 2017"

5
24/07/2017

We decided to got to French Lick for a sisters/cousin trip and found the pricing of BW to be the most cost effective choice in the area for a 2 night stay. The hotel was clean and the room was awesome - 6 people in our stay - we were in a suite with a fridge and stove top. The room was perfect because there was a separation between the adults and the teens with us. We called down to the front desk to ask for some additional towels and said we would come get them , and they said "No, we will be right up"...within 5 min we had an additional 4 towels delivered to our room. We all enjoyed the included breakfast in the morning, I was expecting a bagel and cold cereal by the description online, but we were pleasantly greeted with hot food options (sausage, eggs & oatmeal), fresh pastries and a waffle station. The breakfast staff was also most helpful and made sure that the area was clean and walked around with fresh pastries to hand out to the guests. The last morning of our stay, there was a bit of traffic in the breakfast area and we were greeted by the hotel staff stating that they had made additional seating in another area to accommodate the extra people, I thought that was a quick solution to the problem and appreciated being greeted so quickly as we exited the elevator. It was a very nice place to stay with a large group and everyone enjoyed the trip.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you so much for your great review we are so glad you enjoyed your stay. Hope we see you again in the near future.

"Very Comfortable"

5
20/07/2017

The hotel is new so everything looks great. The staff were very friendly and the breakfast was yummy! The price was very reasonable and the hotel was close to all the places we wanted to visit. It had a variety of travelers staying there and they all seemed to be very happy with their stay.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are thrilled that you enjoyed your stay here at Best Western. Thank you for such a kind review. We hope to see you again in the near future.

"Great Stay"

5
17/07/2017

Clean rooms and excellent service. Next time we plan to stay longer to really enjoy the town and all it offers. Casino was not packed like some are and the weather was perfect for walking. Found some shops with things to decorate my Florida home.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your positive review. Glad you enjoyed the area and found some special items to take home with you. We hope you come stay with us again very soon.

"Awesome"

5
16/07/2017

We are already planning our next trip so we can stay at this hotel. We've never had such excellent Service as we had at this hotel. Anyone thinking of an out-of-town stay should really consider Best Western

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you very much for your gracious and kind review. We appreciate your loyalty.

"Best Western Plus - French Lick"

4
15/07/2017

Great option if you don't want the expense of the 2 resorts. You still have access to the resorts, as it is right down the street.Trolleys and vans rotate around the immediate area. This hotel is newer, very clean and priced well. We would use it again if in the area.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thrilled you enjoyed your stay with us. We hope you do come back to the aera and visit us again.

"A classy hotel"

5
14/07/2017

An up to date room. An incredible breakfast and very close to French Lick Indiana.The golf course where I was playing was about 2.5 miles away so it was extremely close.The highlight of breakfast was the hot cinnamon rolls that the gals sent around to us.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for for staying with us. The breakfast ladies will be glad to know you enjoyed breakfast. We hope to see you again in the near future.

"Comfortable stay! "

4
13/07/2017

Just off the main beat, a very clean and comfortable stay. Great desk staff, decent breakfast with many choices, a two minute drive to historic French Lick and all it's history and restaurants. Interesting, this is fairly new hotel, yet the floors creak as if old. Loved that sound!

"Very Comfortable Accomodations"

5
12/07/2017

Have only stayed at the Best Western Plus in Frenchlick, but the hotel is so clean with great rooms and comfortable bed, that we don't even check out anywhere else. And the room AC works beautifully! My husband gets cold! That's really great because many hotel rooms are quite nicely cool when you check in but the AC doesn't really cool quite the same during the night. This one has the chilliest AC (during sleep time) we have ever experienced.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for the positive review. So glad you enjoy our accomadations. Hope to see you again very soon.

"Birthday Surprise"

5
10/07/2017

This hotel is a pleasant surprise. This hotel is very clean and comfortable. The housekeeping staff was amazing!!! A housekeeper noticed my husband carrying up the free coffee and hot breakfast to give me breakfast in bed for my birthday. She asked could she sing happy birthday. About 7 housekeepers piled on the elevator, came to the room, and sang "Happy Birthday." It was so sweet! I was in tears. Later, one of the housekeepers brought roses in a paper cup to my room. This hotel has the most helpful and friendliest staff ever! I have never felt so welcome and special at any hotel. We visited wineries, visited the historic resorts, and had mineral baths at the resort spa without pricey resort rates.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are so glad that we were able to add little extras on your birthday.Thank you for such a wonderful review. We hope to see you again very soon.

"Not a good value"

3
10/07/2017

This hotel is overpriced compared to what is offered at the resort to stay there, the actual resort offers so much todo and staying at the resort is more of a bargain than staying at the Best Western Hotel

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We strive to be an affordable hotel offering the best hospitality in the area.

"Highly Recommend"

5
10/07/2017

Great stay overall. Clean and comfortable rooms. Hotel seemed to be fairly new and great location close to French Lick Resort. Would highly recommend staying there again. Enjoyed free breakfast as well

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your positive review. We are pleased you enjoyed your visit here with us. We hope you choose to come and stay with us again.

"Exceeded our expectations "

5
06/07/2017

We stayed four nights and slept well every night. Our room was cleaned well each day. Breakfast was good variety...enjoyed a good banana everyday as had other hot entries and pastries. Good to have fruit, eggs, meat, Greek yogurt, chocolate milk, 2%, and fat free milk. Of course they have a waffle maker too and appreciated the sugar free syrup. Wifi worked well for us. Hotel staff were all very courteous and helpful. Especially loved the strong shower spray and additional light in the bathroom which lights up the shower area with the fan...perfect!

"Wonderful stay"

5
06/07/2017

Spent 2 nights at the hotel while visiting family. No issues with the hotel - able to view the fireworks from our window. The bed was comfortable and room layout was spacious. Would stay again and have recommended to family.

"Great Pillows!"

5
05/07/2017

My wife said we "have" to buy some of these pillows :-) as our stay was wonderful and she slept well as did the kids and myself. Beautiful newly constructed Best Western right in French Lick. We will definitely stay here again when we return.

"Staff and breakfast"

5
04/07/2017

I have stayed here twice and both times I have been very satisfied. The desk personel were very nice and anxious to help. The breakfast was great and on time. The servers are always pleasant and nice. Friendly and nice to talk. Everything was kept stocked and clean.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind review. We are so glad that you are a returned visitor. Hopefully we see you again very soon.

"Best Western "

5
03/07/2017

New hotel in French lick. Modern theme. Very nice breakfast set up. Lots of options to choose from including healthy choices. Convenient to down town. Rooms VERY nice and very clean with modern decor! Convenient to Casino and downtown French Lick area (but not walking distance ).

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you so much for all of your kind and positive review. He hope that you choose to come back and stay with us again.

"Beautiful hotel!"

5
29/06/2017

Very clean and comfortable hotel. We treated ourselves to a suite for our girl's weekend,and it was very spacious! Even had a dishwasher with a good amount of dishes and glasses. Beds were very comfortable, and the air conditioner was efficient. I was a bit disappointed to discover that despite a nice pool, they don't have a hot tub. There are no sidewalks to walk to the French Lick Hotel, but a free shuttle service is available. Would definitely return!

"1st Anniversary get away"

5
29/06/2017

The hotel is a very nice place. Everything is clean and well cared for. The ladies at the desk were very helpful, kind and polite. The breakfast was very good and the ladies serving it were friendly. They even opened another room to sit as we arrived to eat at a very busy time. We loved that a shuttle will pick you up at the hotel and take you to the casino. One call and they were there within minutes. I highly recommend this hotel. We will definitely visit again soon.

"Quiet comfort"

5
18/06/2017

Kind of high price for southern Indiana, but guess that's French Lick for you. This survey is more demanding than I am comfortable with. You ask too much! Our stay there was simply for practical reasons, as our family's time share couldn't accommodate everyone who came for the gathering.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are glad that you chose to stay with us no matter the reason. We regret your discomfort with the survey and hope that you will once again visit us in the future.

"6/18/2017"

4
18/06/2017

Our family really enjoyed our stay. Our suite was one of the biggest 1 bdrm suites we've ever stayed in, with a full kitchen. The suite had all of the modern amenities, and we were more than satisfied with the decor and cleanliness; couldn't find anything to complain about if we tried. We definitely recommend it, and will stay again when in the area.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for all of your kind words. We are so glad you enjoyed your stay with us. We hope to see you again in the near future.

"Excellent stay"

5
17/06/2017

The front desk staff were very helpful. The hotel is well maintained. Our room was very comfortable and clean. Great location!! Would highly recommend for family or business travel. Good value for the price and amenities.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you so much for your positive review. We are glad that you enjoyed your stay. We hope you come stay with us again.

"Need to fire short female"

1
14/06/2017

When we arrived there were 4 employees behind the desk. One lady was actively waiting in the other customer waiting to be checked in. The short female at the other reception check in station was chatting with another employee for at least 5 minutes. Then she looked up at my husband and said in an unkind voice"do you have a reservation". My husband said yes. She looked at him and said "well I have to make a phone call so it will be a while" and walked away. This says everything you need to know about this hotel.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We apologize that you were not greeted with great customer service. Please except my apologies and know that we do strive to give great customer service. I hope that you will reconsider and stay with us again when you are in our area again.

"Best Western Review"

4
09/06/2017

Overall good experience. Ask ahead of the shuttle is running to the hotel. When we called the shuttle was not running to the hotel. The shuttle did take us back to the hotel. The Hotel staff were very friendly and check in was quick.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you very much for the kind review. We hope you come a stay with us again in the future.

"Recommend!"

5
08/06/2017

All staff was professional and courteous, helpful and smiling all the time! Rooms were clean, and kept that way. Thanks to the breakfast attendants for their help with my three young children as I had them by myself one morning and had my hands full. Their help was very much appreciated. Rooms were quiet and well insulated. Thank you for a very pleasant stay. We will be back.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We appreciate your wonderful review. We hope your travels bring you back to see us again.

"Customer Service Does Not Exist"

1
07/06/2017

I attempted to reserve a room for myself and my family for 8/5/17 for a wedding we would be attending. The online system booked the room for 6/5/17...I know I could have double-checked the date but I didn't (keep in mind I was making this reservation on 6/5/17). I was surprised the next day that a charge was added to my credit card but I assumed they must have charged for my 8/5/17 visit...I was wrong. When I called to explain my mistake they said there is nothing they could do about it and refused to either credit my card or allow a credit on a future stay...even though the room sat empty and was not used. They refused to do anything to convince me to stay with them ever again. Their reason was that they had to hold the room that night...even though they weren't sure there were any other requests (it was a Monday night...doubt they were "sold out"). They also never called to confirm if I was coming still...not sure why I give a phone number when I make a reservation. The reality is that this was an excellent opportunity for this hotel to go the extra mile and provide the type of customer service that could have made me an ambassador/customer for life. Instead, I will NEVER stay at a Best Western again and I will make sure others know why. I will also make sure my company never uses Best Western again. I will be more than happy to recommend some books the management at this hotel may want to read about how to win and keep customers through customer service. In the meantime, I guess I will be spending my money at Comfort Suites or West Baden Inn when we attend the wedding in August.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are sorry you feel as though "customer service does not exist." We strive for excellency in our customer service. In fact we have won numerous awards for it. Concerning your use of a third party booking service and booking an undesirable date, that is something outside of our service abilities. We were unable to sell the room you reserved to another guest because of this reservation. While it is true that we do not make confirmation calls prior to a guest arrival, it is equally true that confirmation emails are sent out by third party booking services prior to a guest arrival. We truly hope your dissatisfaction with the use of a third party booking service will not prevent you from future stays with us at Best Western. We would suggest for better service in the future, that you deal directly with Best Western Reservation Services.

"Decent Hotel"

4
04/06/2017

I was really disappointed to find out this hotel did not have a hot tub as I was really looking forward to soaking after a long day of travelling. My next best option was a soak in the bathtub, but there was no bathtub in my room either, just a standing shower. I asked the girl at check-in about delivery options and she told me she "didn't know." She didn't try to find any options, so I had to drive around town until I found something to eat. I had a long night and required a late check out in the morning, which the woman working the day shift was very helpful with. The hotel as a whole is nice. It's very modern and the rooms are very open, although the bathrooms are quite small. I didn't travel around town much but it seemed to be a pretty small place with not a lot of options for food, etc, around. The staff seemed a little bothered any time I asked for anything. The breakfast was great. I would stay here again, but it would not be my first choice.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
I apologize for the lackadaisical attitude that you received at check in. We strive to inform our front desk clerks of all surrounding area information. Thank you for your positive feedback concerning our breakfast and hotel. We hope you do choose to stay with us once again to see for yourself the award winning service and hospitality that we offer.

"Perfect!"

5
02/06/2017

We rented a King Room and loved it!! The room was extra large and the shower/bathroom facilities were separate from the lavatory - always a plus! Friendly staff. Great breakfast. We will definitely visit again.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are so appreciative of your praises of our property. Thank your for your review. We hope to see you again soon.

"Memorial Day weekend"

5
30/05/2017

Clean, friendly, good breakfast, movie theatre next door, French lick casino free shuttle just down street. Will stay here again. Patoka Lake just 12 miles away or less. Not much in workout room but at least was something.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
So glad you enjoyed staying with us. Thank you for leaving a positive review.

"Met all expectations"

5
24/05/2017

I Thoroughly enjoyed my overnight here. Room and hot breakfast was very good. They allow late night hours on their pool, and they provide a shuttle to and from the casino in town. I would definitely consider staying here anytime.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for leaving this fantastic review. We are so glad we met your your expectations and truly do hope we see you again.

"Great place to stay"

5
24/05/2017

This hotel is clean, attractive, and reasonably priced. If you are going to French Lick and don't want to pay the high price of the two resorts but still want to visit them and go to the casino, this is the place to stay. Located slightly off the main roads makes it an extremely quiet place to stay.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are very pleased you enjoyed your stay with us. We hope to see you again in the near future.

"Nice surprise"

5
22/05/2017

Was really surprised at cleanliness, comfort, and size of the room. Enjoyed the stay. If traveling to this town again we'll definitely stay here. Great staff also. Very handy to the French Lick Resort and West Baden Resort.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thanks so much for your delightful review. We are glad your visit was a pleasant surprise. We look forward to seeing you again.

"Great location, super clean rooms!"

5
19/05/2017

I have stayed at this hotel 8 times in the past year. I am very impressed with the cleanliness, staff and comfort! It's always a pleasure being here and the Best Western ALWAYS meets my expectations. Great little town, O'Hana is a new favorite restaurant and "French Licks" ice cream parlor was a special treat - who can resist Maple, bacon ice cream?

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your kind words. We are so thrilled that you have enjoyed staying with us and our local businesses. Til we meet again.

"French Lick Best Western"

5
18/05/2017

Very nice and reasonably priced hotel. They even offer a free 24 hour shuttle service to and from the casino. The breakfast was good and well kept. The hotel is either new or just remodeled. The beds were great.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your wonderful review. We hope to see you again.

"Early Check In"

5
16/05/2017

We were so excited about our trip we left home too early and arrived three hours before check-In. The front desk clerk let us check in anyway. Our room was great. The bed was very comfortable and had lots of pillows. The breakfast buffet had everything you could want. I really liked the Breakfast Casserole.

"Nice New Facility"

5
09/05/2017

About 3 minutes from the Casino and resort facilities of the Springs Hotel. Really nice room at a third the price of the Resort! Free shuttle comes to the door and takes you to the Casino and resort. Golf course is a 5 minute drive. It's a Donald Ross design and in fantastic shape.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are pleased you enjoyed staying with us. French lick has beautiful sites and high quality golf courses, glad you enjoyed them. We hope to see you again real soon.

"Casino Guest"

4
08/05/2017

We had not planned to stay. Due to high water we extended our stay in French Lick. The hotel was clean. Our suite was very nice. Checked in in at 3 A.M. requested a late check out could only get until noon. Other than that it was okay.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are very glad you stayed with us. Thank you for the kind words concerning our property. I am sure that you understand that we allow a check out extension for Elite Best Western Reward Members but did graciously provide this for you. We do strive that all incoming guests be available to check in at check in time, due to this we could not provide a later check out time. We hope to see you again in the near future.

"Honeymoon Trip in the rain"

5
06/05/2017

We were off for our honeymoon and it poured down rain, but our stay at Best Western French Lick was very relaxing and would not hesitate to stay there again. The staff was friendly and the room was spacious and accommodating.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Congratulations! Thank you so much for your wonderful review. We look forward to seeing you in the future.

"GREAT STAY"

5
01/05/2017

Awsome staff, very clean and comfortable (the breakfast is SUPER) will DEFINITELY stay here anytime we are in French Lick or the surrounding area. What a nice place to stay when just hanging out at the Casino with family!

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for such a wonderful review. We hope we see you again in the near future,

"Probably ok until something goes wrong. Avoid if it's raining."

1
29/04/2017

Lovely hotel and oleasant staff, good location, but be warned: it's on a flood plain! After it stormed last night, we were stranded and neither the staff nor corporate customer "care" were willing to lift a finger. Not even a "sorry." The hotel staff took a "tough luck, act of nature" approach. We got curt answers, no food through mid afternoon, and it cost us $80 to pay a tow truck to leave around 2:30. I had called corporate and they dropped me after 20 minutes and didn't call back. The second time I called she didn't offer any assistance just said we were free to leave. They should have warned us with the storms coming in (this was not the first time for flooding), They should provide food to stranded travelers and a nicer attitude would have gone a long way.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for the kind words concerning our staff and hotel. The storms were predicted by the National Weather system, even so Mother Nature put a wrench into many Weekend plans. In the past our area has flooded but no more than for a short time and never to the severity that was seen during this storm. Employees tried to go above and beyond to make guests comfortable in such a stressful time, such as later check out times, extending breakfast hours, and a full selection of Sundry items. Management did try to get food delivered to our property but, as you know, flooding was a problem. Gift certificates were given to those that had vehicles towed and we do apologize for your inconvenience. We hope that you give us another opportunity to serve you in the future.

"Great stay"

5
11/04/2017

Very clean hotel with a great hot and cold breakfast provided in the morning. Staff was very friendly and we enjoyed our short stay. We would recommend this hotel to anyone needing to stay in French Lick.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for such a kind review! We hope to see you again in the near future.

"So close"

4
09/04/2017

Let's start with the positives. Quiet location. Clean. Friendly staff. Quiet for sleeping. I believe all rooms come with a tub/shower combo. All of which are extremely important. They tried to deliver a quality breakfast. What takes away from the experience is the breakfast area is small. I think it accommodates 40 people tops. If the hotel is sold out (it was both nights of our stay) the breakfast area becomes a challenge both for seating and getting food. The breakfast staff was working hard to replenish food but they were overwhelmed. Another waffle maker would be an asset. Chocolate milk was nice. There is only one elevator however it is only 3 stories so you can take the stairs. The lighting in the rooms is okay but not the best. Not sure if this is the situation in each room but our bathroom had the widest door I have ever seen. When you sat on the toilet you could not keep the door partially opened or it touched you while sitting on the toilet. All this being said we would probably stay here again. We would just hope it wasn't sold out.

JerriGoodpaster, Director of Sales at Best Western Plus French Lick, responded to this review
We are sorry we did not exceed your expectations. It sounds as though you may have been in a handicapped room which is why the door would be so wide. Unfortunately if you went through a third party booking site sometimes they decide what room you are given. We do have a meeting room available for the overflow of breakfast which helps with the volume of guests being served in the mornings. We hope that you give us another opportunity in the future to leave a positive impression.

"Not as clean as they say"

2
06/04/2017

I picked the Best Western based on the reviews of cleanliness on trip advisor. But that was not my experience and when I had key problems the older lady at the desk made a comment about the front door being open. Not a good feeling to try and run in from the rain and find yourself stuck because your key card won't work. If it weren't for another visitor we would have to run all the way around and get soaking wet.

Jerri G, Director of Sales at Best Western Plus French Lick, responded to this review
Thank you for your honest review. We are so sorry we did not exceed your expectations, we strive to give our best in hospitality and cleanliness. We hope that you give us another opportunity in the future to leave a positive impression.

"Great"

5
05/04/2017

Great place to stay, rooms were nice size and clean. Very good location for the things that we wanted to go to. All the staff was friendly and courteous but Sunday night when we got there Sheila was on duty and she was terrific! We stayed two nights and the free breakfast in the morning was wonderful. The two ladies that make the food Robin and Gwen were very helpful and work very hard, they were great!!!

Jerri G, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you for taking the time to leave such a great review. We are extremely glad that you enjoyed your stay. Thanks for stating the employees that stood out in your mind, we like to know what we do well and what we need to work on. We hope that we see you again.

"Great!"

5
04/04/2017

We stayed as a family and have no complaints. Great hotel, great amenities. We were very happy with the room size...two queens and a pullout couch. The hotel pool was well maintained. Breakfast was filling and plentiful. We enjoyed our stay and would certainly stay again.

Jerri G, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thanks you for the positive review. We are glad you enjoyed your stay and we hope you visit us again.

"Overnight stay on the way home "

5
27/11/2016

This hotel was the perfect spot for a quick overnight stay. We are kinda picky when it comes to hotels, this was definitely one of the best we stayed at. Nice and clean, huge shower, comfy bed and a fridge. We used the FREE shuttle to go the casino; its 24/7 and so convenient. In the morning the hot breakfast was great. I had sausage gravy and biscuits, eggs, and bacon. I would stay here again if we visit French Lick again (which I'm sure we will).

"Great Stay for Polar Express Weekend!"

5
21/11/2016

We had a great time and the hotel was wonderful. Very clean, staff very helpful! The breakfast was good and had different variety everyday. The pool was warm and clean. Would stay again on future visits.

"Big in French Lick"

5
12/11/2016

Spent the night and very impressed with room. ...spacious, clean and great shower. Loved the room darkening shades. Staff very friendly and helpful. One of the best complimentary breakfasts we have seen...lots of variety. Close to restaurants and sightseeing. Definitely should tour the French Lick Resort hotel, West Baden Hotel and French Lick winery while in town.

"Family Gem"

5
09/11/2016

Our family stayed at the French Lick Best Western Plus while attending the French Lick Polar Express, We had 4 rooms under one name, Checked in at different times and check-in was quick and easy for each family. Rooms were clean and spacious. We felt safe at this location. Every staff person was friendly, polite and helpful. Breakfast was good with lots of great choices. We'll be staying there again on future visits to the area!

"Nice new hotel"

5
03/11/2016

I stayed for 2 nights while my girlfriend and her friend did a girlfriend getaway at West Baden. If we do this again, we will ALL stay at the Best Western. The place is very nice and the staff are great!

"Reasonable Price - Good Options - Shuttle service"

4
03/11/2016

Good option to expensive options and their shuttle will pick you up and deliver you to places in town - 24 hours a day. rooms clean and spacious - great house keeping Good breakfast .. friendly staff.

"Nice option in French Lick"

5
02/11/2016

We stayed here in late October in conjunction with a concert at the Casino nearby. This is a new hotel, open about 18 months, and a very nice facility. A little pricy for a Best Western, but certainly less than staying at the French Lick Resort or West Baden. Rooms are very large, and very comfortable. Frig and microwave and a separate room for the toilet and shower, so two people can get ready at the same time. Nice breakfast selection and only two blocks from the casino. A good place to stay.

"Clean and New"

4
01/11/2016

Very nice hotel, the room were spacious (we had a king bed). Shower pressure was not very strong, even with an adjustable shower head. Decorating was good. Front desk was just okay, not really friendly, but not rude, just matter of fact. It was a little pricey for a Saturday night stay. Breakfast was not as good as other reviews have described, maybe I missed something? Just a normal buffet breakfast.

"Nice and Relaxing....."

5
30/10/2016

First time staying at the BWP. The hotel is first class, clean and the staff professional. The rooms have plenty of space, I loved the arrangement of the room. comfortable and everything you need for a night(s) stay. I would definitely return when in the area. I liked the area/location of the hotel, quite. Let's not forget the wonderful breakfast that Best Western Plus offers!!!! A lot to choose from. Very close to the casino. The exercise room is also nice. Thanks for a pleasant stay! The Robinson's

"Pleasant Experience "

4
28/10/2016

My husband and I traveled to French Lick, Indiana. It was business for him, pleasure for me. The atmosphere is bright and modern with a hint of tradition. The pool was perfect. The temperature was just right for a chilly day - not too cold, not too hot. There was a unisex bathroom in the pool area. I would recommend a table for placing clothes while changing. There were several lounge chairs in the pool area as well as tables and chairs. Handicap access is available upon request. The work out room was good. Our king size bed was comfortable. The room had a small refrigerator and a microwave oven. The desk, club chair, footstool and lamps were all fine and attractive. The breakfast had several choices. Delicious. There is a fountain specifically designed to refill your water bottles. Nice idea. The only complaint we had was the maid service. We placed our "Do not Disturb" sign on our our door both mornings. Apparently the housekeeping staff doesn't recognize them. They literally knocked on our door 3 or 4 times. They opened the door the 1st morning and yelled in twice. What the heck?

"nice alternative to area's pricey lodging"

4
19/10/2016

The hotel's newness provides a clean, fresh atmosphere in all aspects of the property in a quiet location yet very close to the town's main attractions. I expect the hotel will soon be in high demand as the word gets around it.

"VERY Nice!!!"

5
18/10/2016

VERY clean, awesome water pressure in the shower, and have not had any issues connecting to the internet, like we have had in other hotels. Staff very friendly. Loved having a comfy chair in our room. Highly recommend!!!

"Enjoyable stay"

4
17/10/2016

We stayed for a long weekend. The hotel is very clean and the staff was helpful. Breakfast was good with a variety of food each day. My wife said this is the best Best Western that we have stayed in. About the only complaint was noise from people walking the floor above us. Only 3/4 of a mile from the casino.

"New, clean and nice."

4
17/10/2016

Liked the location of this hotel. New, clean and quiet rooms. A little disappointed with the variety of breakfast items. There were different items put out for breakfast on the 2nd day. Overall, all the amnesties were very nice. The staff was friendly and helpful.

"Nice Hotel"

4
16/10/2016

Good value for hotel in French Lick. Clean rooms and nice staff. There were three couples in our group and we stayed for three nights. All were happy with the hotel. The rooms have refrigerators which is nice for snacks for our afternoon get-togethers.

"Great"

5
14/10/2016

My wife and I have stayed here on 3 different occasions. First 2 times were great. This time no complaints except breakfast was cold and cold hard boiled eggs cold french toast strips. Juice and coffee good though. We ate a little went out to eat breakfast later. Room was great as always except make up mirror light didn't work which I get cause bulbs do burn out it was no big deal. They just need to step up their breakfast and or training of employees.

"Great Location"

4
13/10/2016

The location for this hotel is great. It is just off of the main road for the city, very easy to get to. There is a movie theater right next to it and restaurants close in the area. It is a very clean hotel. It has a hot breakfast with many choices but the weekday hours need to go until 10:00 instead of 9:00. We were on vacation and did not want to set an alarm everyday to get up in time for breakfast. It has a nice pool area and is open until 11:00 which is nice. We were there for 3 nights and one of the days we DID NOT get our room cleaned so by the next day we were overflowing with garbage (since the cans in the room are so small) and we needed new towels and coffee. We told the front desk, she gave us towels but nothing else was done. The dresser in our room leaned forward so the drawers kept opening, we had to put something under it to stop that. I do love having a micro and mini fridge.

"Nice for an overnight stay"

4
13/10/2016

My husband and I stayed in this hotel for an overnight getaway to French Lick/West Baden in a king room. Hotel is newer, tucked back off the main thru-way of town, but still close enough to be anywhere (shops, casino, restaurants, etc.) within minutes. Customer service we received from the from desk attendant Jerri was wonderful - she was super nice and helpful with questions that we had! The room was clean, modern and large. The bed was comfortable and provided a good night's sleep. We did hear quite a bit of hallway noise as we were right across from the elevators. There was a hairdryer, coffeemaker, iron, mini-fridge and microwave available in the room. WiFi was a little slow in connection but adequate for use. Free breakfast was available with many hot options such as eggs, breakfast meat, waffles, etc. and was plentiful for a large crowd on a weekday. There is an indoor pool and small fitness center available, but cannot comment on those as we did not utilize either.

"Great alternative to expensive resort hotels"

5
08/10/2016

We were thinking of staying at the French Lick Resort, but the prices are ridiculous! We loved our room at Best Western. The hotel was clean and new. The breakfast was delicious, too, even though we would have loved to see a couple of healthier options (lower sugar yogurt, more whole grain options). Overall, one of the nicer hotels I've stayed in.

"Poor customer service"

1
05/10/2016

Visited hotel for 3 days with my family. My first impression of the hotel was great. Looked new and smelled brand new. Very clean inside and out. The problem is the lack of customer service at this hotel. The first thing we noticed was on the first day of our stay we came back from visiting French Lick to a room that was not cleaned. This was 4:30 in the afternoon. Went down to desk and asked them about why no one had cleaned our room. We get back "did you have your do not disturb sign up ". No real concern, no I am sorry. I know this happens quite often because on day 3 I overheard them ask someone else the same question as they complained for the same reason. Went to pool at 3 in afternoon, no towels available on day 2. This hotel has major issues with housekeeping. Hire some people. At least act like you care. Ok enough with that. When we checked in we decided we wanted to stay a third night. We figured at the same rate, but when we get the bill on our last day they charged us 40 dollars more. they gladly added the third night but they failed to inform us how much more it would cost. Finally the breakfast. Day 1 great no issues. Day 2 no potatoes. Day 3 get there at 825 to a little bit of everything. Hear young lady say to a customer we are not making anymore eggs today you will have to eat the hard boiled ones. Breakfast ends at 9 no eggs, no bacon, French toast strips cold and potatoes nasty. Don't advertise breakfast if you aren't going to keep the breakfast full till 9. Who cares if you have to throw some food away. Moving your breakfast time to 7 to 10 would be better. The bad thing about that was we were told this hotel was sold out so with extra people, breakfast should be served until nine. It was very very busy when they were dwindling the food away. Summary of visit it's the little things that count. If you stay at a Hilton property, such as the Hampton inn, you are told satisfaction is guaranteed. If you stay here you get nothing, no sorry ... just poor service at a nice new hotel. We loved French lick and are now planning on coming back each year. But we are not staying with you. We expect something better. The French lick springs hotel will be on our list not you.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for taking the time to write this review. Our weekday hours for breakfast are set to accommodate the bulk of our travelers. The breakfast attendants are told to extend breakfast by at least 15 minutes given the occupancy of the hotel, and how busy the dining room seems to be. The housekeeper that serviced your room, did provide fresh towels, she was unable to make the bed due to clothing and personal affects on the bed. She did let her direct supervisor know. Our front desk did have you sign a new reg card that reflected the increased rate. We are sorry that you were not verbally informed of the increase. We will be sure to make this a training focus in the future. We strive to provide all our guests a wonderful experience.

"Best hotel ever!"

5
04/10/2016

Hotel was in a great location. Close to everything. Great prices and great service. I was very impressed with their breakfast items. The entire staff was friendly and very helpful! Would definitely stay there again and would recommend it to everyone.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi Connie! Love the title of your review! Thanks so much for doing this for us. We are so glad you had a great experience here. I will be sure to let the staff know they are doing a wonderful job!

"Best Western"

5
04/10/2016

Our room was cleaned well. The staff was nice and helpful. Have never been to French Lick and they were helpful telling us things to do. They also gave us some history of French Lick. Gave us directions to different places. I like it that you could get coffee all the time. The bed was really comfortable.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Connie, Thank you so much for taking the time to make such a delightful testimonial. We really appreciate that, and we are so glad you enjoyed your stay. We hope you to see you again soon.

"Nice & Clean"

5
01/10/2016

Nice modern decor. Would definitely return. Staff was very friendly. Our room had a refrigerator, microwave, coffee maker, and hair dryer. I think tuhey had an ironing board and iron too. Very quiet not many kids.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thanks Berenice! We are delighted to hear you enjoyed your stay. And to confirm, we do have an ironing board and an iron in every room. We look forward to your return!

"Excellent hotel and they have a VETERAN'S DISCOUNT! "

4
26/09/2016

This hotel is close to everything-The Casino and French Lick Resort, the Train Ride through West Baden etc. Very accommodating hotel staff. HOT BREAKFAST. Only downside is that breakfast is only served from 8-9 Weekdays. We were in a King Bed room and so there is plenty of space-with a coffee maker, fridge AND Microwave!! Room has clean sheets and appliances are spotless. Beds are changed daily. There is no laundry service but there is a washer and dryer on 2nd floor, they sell soap in lobby. I would suggest if you need to do laundry, get your soap and snacks at the Hucks gas station nearby. Definitely a great place to stay when in French Lick.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for the nice review! We're sorry you didn't have ample time to enjoy our delicious breakfast, it is served from 6-9 on the weekdays, and 7-10 on the weekends. We hope to see you next time!

"Nice Hotel"

4
25/09/2016

We stayed at this hotel for one night. While it didn't offer a ton of bells and whistles, it was very nice and wee were able to walk into town, which I very much enjoyed. The included breakfast was a nice perk. We did have a pillow top mattress. I know some folks love them and there hard on the back of others', so good to know ahead of time.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thanks for the nice review Kate! We appreciate your feedback, and hope to see you soon!

"Excellent Hotel close to everything!"

5
21/09/2016

This was our first time staying here. It was a very nice, super clean, hotel. It is very close to all the action in French Lick, yet very quiet. Clean room, awesome air conditioning, comfortable bed, everything worked perfectly.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for the kind words Delores. I will be letting our staff know you were pleased with your stay. We hope to see you soon!

"Very nice stay"

4
20/09/2016

We were in French Lick for a leisure weekend and stayed here 2 nights. The room was very clean, bed was very comfortable.We were very pleased and would definitely stay here again. The breakfast was good and the entire experience was very nice.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for the nice review, we hope to see you back in the future!

"Awesome Stay!"

5
20/09/2016

This was our first stay at a Best Western Plus. This hotel is very clean. The staff went out of their way to make sure we were happy and satisfied, with everything. There were several events going on in the area, at the time of our stay. The front desk staff were very helpful in guiding us around. The room was very clean. We chose a king sized bed room. I wish our room at home was this big! Overall, you can not go wrong with this choice. My husband and I were very impressed!!

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi Christy, Thank you so much for the wonderful review!! It is so wonderful to hear that our staff exceeded your expectations. We hope to see you again soon!

"Could have been nice"

2
20/09/2016

Overall, my rating is low due to my initial experience upon entering my room. Pulling the top sheet back I found popcorn over the whole top of the Bed. It was obvious housekeeping did nothing but maybe replace the towels. This, as it would anyone, put me on edge the two nights we stayed. On the plus side the free breakfast is above average, the pool, while small, is clean and the bed; when we got the bed changed, was comfortable. I like this area to get away and will be back, just not to this establishment.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi there, Thank you so much for taking the time to write a review. I am so sorry you had this experience. Please email me at [email protected] and I would be happy to listen to the issues you had and make this experience right for you.

"Great for families"

4
20/09/2016

Spacious room with two beds and a fridge made it easy for us to access local amenities. Make your own plan for food, aside from the tasty, complimentary breakfast. The location along an access road is strange, but the site is convenient to French Lick.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thanks David for the nice review! We hope to see you back here in the near future!

"Pleasant stay.."

5
19/09/2016

The hotel was clean and the staff was friendly and pleasant.. The breakfast was good quality but needed more attention to refilling the trays.. The room was clean and things appeared new and fresh.. Overall a very positive hotel experience..

"Awesome hotel!"

5
15/09/2016

We usually stay at Hampton Inns, but there weren't any in French Lick so we choose this hotel based on reviews. I must say it was a pleasant surprise! We have stayed at Best Westerns before and they always seemed 2-3 star. This hotel was clean, smelled great, organized, and the staff was top notch. The hotel looks very new and the breakfasts were great! Stay here!!! French Lick is a lot of fun too.

"New"

4
15/09/2016

Our first time staying at this hotel. It is a very nice place. I would recommend anyone with allergies to be sure to check with someone knowledgeable about some of their supplies. The desk person on the day we checked in didn't have a clue to what they had. It was the first hotel I'd ever seen that the desk person didn't know what allergy free pillows were and even said they didn't have them when I checked myself and saw they were. I have asthma and that is a critical necessity for me. Otherwise, the hotel is a pleasant atmosphere and it is comfortable.

"New kid in Town"

5
14/09/2016

New, excellent hotel to stay in French Lick. Very close to the French Lick Convention center, casino, etc. Gas station on corner. Flat screen tv, refrigerator, microwave, lighted makeup mirror and magnifier. Bed was very comfortable with many pillow options. I was on a conference at the French Lick Convention center and was pleasantly surprised by this new jewel in the area.

"Convenient to all activities"

5
14/09/2016

Extremely surprised that this hotel had rooms when others were "full"! This is a new hotel that is located close to both French Lick Resort and West Baden Hotel. The breakfast was well prepared and common areas very stylish. The only concern I might voice is that there could be better signage at the turn from the highway to the hotel....as it can quickly "sneak up" on the driver.

"Very good choice for a stay in French Lick"

5
31/08/2016

While this location appears to be remote -- I learned that it was very close to downtown French Lick. It is a newer hotel and still has the new "smell." The staff was very helpful; the breakfast menu left some times to be desired. The breakfast burritos were very bad and the french toast sticks were hard. These issues could be overcome by changing the food items.

"Brand new property"

5
29/08/2016

Stayed here for the past two weekends with my family. I think the hotel is brand new, and if it's not it sure looks, smells and feels like brand new. I am a Marriott platinum member and I would put this up against any Courtyard or Residence Inn property. Breakfast was included and was very nice!

"Great value"

5
29/08/2016

This hotel is an excellent option in French Lick if you are not staying at the French Lick Springs Hotel or West Baden Hotel, both of which are significantly more expensive. The room was clean, large, comfortable, new with a super nice bed. I definitely did not think "Best Western", which I guess I have a more traditional view of that brand. The check in was smooth (I was given a King bed even though I had booked 2 Queens), and there is a nice free breakfast. There is an on-demand shuttle to the resorts which are a 3-5 minute drive. You could walk to the Casino if the weather is OK. All in all, this is a great value if you want to enjoy French Lick golf, casino, etc. and pay about half what the resorts charge for a very nice hotel..

"Economical French Lick"

4
23/08/2016

I'm usually satisfied with Best Western,wherever I stay. The free hot breakfast always starts the day off great. The only problem this time was the keyless entry card. It was always a fight to open any door Also, since it rained for three days, I would have liked to swim in the pool, but it was closed.

"Great place to stay in French Lick"

5
23/08/2016

Overall this was a really nice hotel and conveniently located near the downtown. If you are not staying at the big French Lick resort, this is a great alternative. Not really within walking distance but two minutes from the casino and the town. The breakfast had a nice selection and the staff was First Class!

"Best Hotel Experience"

5
17/08/2016

The People at the desk were friendly and helpful. The breakfast was very good and complete. Parking was ample and the room was clean. I called down for service and immediately received it. They left additional towels on our door the night before we needed them. You usually have to ask for towels. We were very pleased.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi John! Thank you so much for the nice review! We hope to see you back again soon!

"Anniversary trip"

5
14/08/2016

Hotel was very clean. Staff was great. Everywhere you wanted to go was close by. We had a king room and it was very big and comfortable. Beds were also comfortable. Check in was easy. Enjoyed our stay.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
We are so glad you enjoyed your stay. We hope to see you back again very soon! Thank you so much for take the time to write such a pleasant review.

"Nice surprise. Like new."

5
12/08/2016

We really liked this hotel--very clean and roomy. Still feels new. Beds extra comfy with lots of pillows. Good TV. Fridge & microwave came in handy. Very cold fridge. Cooling system also worked great--like new. Nice staff. Overall, a very good deal. We stayed in room 117, right near the front desk. No problems at all. We'll be back.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi John! Thank you so much for taking the time to writes such a positive review! We are so glad you enjoyed your stay, and things went smoothly for you. We will see you in the future!

"Great location and good value"

4
10/08/2016

Pleasant overnight stay here while visiting French Lick-West Baden sites. Very quiet even though we were not far from elevator. Would be better if breakfast hours extended a little longer; we missed partaking.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi Mary! Thank you so much for the review! I hate that you missed our breakfast. That is the best part! Monday through Friday our breakfast ends around 9, on Saturday and Sunday we extend that until 10. We hope to see you in the future!

"Slightly disappointed"

3
06/08/2016

Nicely appointed new hotel. Check in went smoothly. First night room was very nice and bed comfy. However the room being cleaned daily is lacking. Next day returned to our room it had not been serviced. Went to front desk seeking fresh towels and coffee not even an apology. Chaulked that experience to an oops. However next day returned to room and it had not been vacuumed, bed very messy pillows in the middle of the bed, no cups or coffee restocked. Towels again not properly restocked. Trash was emptied, guess that is a cleaned room. Again to front desk for towels and coffee. Again no apology just a comment from the staff stating it was checked off as being done. Expected far more

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you for taking the time to write this Mark. I would like to apologize for the experience you had. I will absolutely look into this and see what happened. We hope you will give us another chance next time you are in French Lick.

"What a wonderful place and staff!!"

5
04/08/2016

We decided to stay here after Holiday World because the hotel is new, had a pool open until 11pm, fridge, microwave, and free breakfast...all for $101. Upon arrival the woman (jerry?) Was friendly, fun, and engaged with my son making him even more excited...as if possible :) she offered us hot beverages and was very helpful with small things we needed (paper plates forks) the pool is fun....small but just big enough for big splashes. Note...the shallow end is quite deep for kids so pack swimmies or a ring for those who need them under age 6...the pool room is so warm getting out of the pool...so nice. Breakfast had bacon...need we say more? The hotel manager...forgot her name was nice and truly seemed to care about her guests. We checked out the brochure rack and decided to hit marengo cave even though 40 minutes out of our way home. We were so glad we did....we had a great time and wonderful 48 hour vacation. Well be back....:)

"A good third-choice in French Lick."

4
01/08/2016

Let's face it - people don't go to French Lick, In., - home of two beautifully restored resort hotels - to stay in a Best Western or any other brand motel. But if you have to do so, and both resorts were booked when I was there, the Best Western is a pretty good option. The Best Western Plus is clearly new construction with a hint of the smell of new construction - not a bad thing. We had a spacious suite. It featured a small sitting area and two comfortable queen bed with nice linens. It was very nice and spacious for one night and $189 - plus taxes. The complimentary breakfast was no better than any brand motel along an interstate but that's looking for a nit-pik.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Good day to you Howard, Thank you for your feedback about breakfast, we will look into it.

"personal"

5
29/07/2016

I am very hard t please when picking out a motel room. Hit the jackpot this time. Couldn't find a thing to complain about. Will definitely stay there the next time we are in French Lick Indiana. Excellent full breakfast every morning and staff were all friendly an helpful. Convenient to the Casino which is right across the street. The price was definitely right.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much! We are so lucky to have guests like you! We are extremely grateful to have such a wonderful staff, and glad to hear you think so too. We look forward to your next visit!

"Excellent hotel and staff!"

5
26/07/2016

Stayed here for two nights. Place was clean, quiet and very affordable! Rooms were large and shower had great pressure/hot water. Beds and pillows very comfortable. Breakfast in the morning was best I've had at hotels. Thank you for fantastic experience! We will be back!

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you John for the nice review! We are so happy you had a wonderful stay, we strive in creating a reputation that people respect; so thank you so much for appreciating that. We hope to see you soon!

"Breakfast was good, and the pool was clean."

4
25/07/2016

Breakfast was good, and the pool was clean. The staff was very nice and hard working. The décor was plain, but the room was clean and well appointed. The hotel is located on the other side of the tracks away from the main streets of French Lick, so you have to drive there.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much Patricia for the nice review! As of right now this side of town is a short drive from the strip, however we are looking to grow this side of town in the future!

"Very nice - very new "

5
24/07/2016

Can't say that I have stayed at a Best Western for a while but I sure hope they are all like this one. This must be very new. It looked new and smelled new. Very clean and quiet. Accommodating staff. Good breakfast. Would definitely stay here again without reserve

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much! We appreciate you taking the time to write such a kind review. Best Western is currently going through a brand renewal, full of updates and renovations; so I urge you to give them try!

"Great Service"

5
12/07/2016

We held our family reunion here and manager and staff went out of their way to meet our needs. The rooms were spacious and pleasant, the location was convenient, and from the pool to the big gathering rooms to the washer and dryer, we had everything we needed.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much MaryandRon! We appreciate the nice comments. Out staff strives to provide the best experience for our guests, it nice to hear it being acknowledged. I will be sharing this comment with them! Please keep us in mind for next years reunion. We would love to offer you some Group Rates!

"Wonderful!"

5
12/07/2016

The hotel was great but the staff made the stay even better. From the front desk to housekeeping, they went above and beyond for us. I would recommend this hotel to anyone! The room was clean. The breakfast was delicious.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Good day to you, Thank you so much for the lovely review. We are so glad you enjoyed your stay, and that our staff was able to enhance it even more! We hope to see you again in the near future!

"Weekend family reunion -- 13 of us from 6 states, ages 9 to 90 years old."

5
11/07/2016

Rooms were lovely - ADA room especially convenient for "grandma and grandpa." The staff was efficient and friendly -- the breakfast wonderful -- allowed us to have a pizza supper one night and a birthday party on another. We will sing the praises of this hotel and French Lick to our many friends.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi Dorothy! Thank you so much for the kind words, we are truly thankful for guests like you, and the rest of your group. We are so glad you enjoyed your stay! We hope to see you again for the next reunion!

"Very Nice Hotel"

5
11/07/2016

This is an above par Best Western based on its' location. Everything was very clean and in order. The cost of rooms was higher than most. Shop competitor as competitor is nice as well. This hotel should consider a competitive price.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi Tim! We are so happy you enjoyed your stay at our hotel! We will be taking your tip into consideration. We hope to see you again soon!

"Nice place close to casino"

5
10/07/2016

Nice place. Close to casino. Shuttle took us to and from casino. Had in door pool. Nice breakfast. Couldn't have asked for more. $100 cheaper than staying at French lick resort. We will be back when we have the time.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
This is wonderful to hear, Thank you so much Chad! We can't wait to see you again!

"Pretty good Hotwire find"

4
07/07/2016

We got a room here at a decent rate via Hotwire. It was reviewed well from what I saw and I don't disagree with the items I've seen. The workers and friendly and helpful. The standard 2 Queens (at least #228) is spacious with comfortable beds and pillows, chair and ottoman, desk and chair, dresser and table, a microwave and mini-fridge with counterspace across from the bathroom, and a shower with good lighting, pressure and hot water. The wifi has been very good as well. Among the reasons I only rate the hotel as a "4" is that our AC was adequate in maintaining pressure and has an option for continuous fan, but its noise was noticeable for me during the night when the AC cycled on and off in spite of the fan running throughout. I also could hear footsteps from someone in the morning that sounded like they were stomping around, not sure if they were a neighbor or above us, but it did serve as my wake-up call. Our view out the window was simply of the roof of what I believe is the pool facility. Also, although we didn't get to use the pool area due to a kid under the weather, the pool appeared to be smallish and there wasn't a hot tub / whirlpool available which my bride would have appreciated. Finally, the breakfast layout was congested and difficult to maneuver as a fare number of folks seemed to try to eat at the same time (due to my kids, we didn't make it down until 8:30 and during regular weekdays it concludes service at 9:00). Overall, they do a nice job with the product they offer and its a good value at the price we got, but there are a few minor things that prevent me from rating it a "5".

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for your stay Jason. We appreciate the kind words and tips you have mentioned. I will let Maintenance know about the issues with your AC. We hope to see you again soon!

"Excellent stay"

5
05/07/2016

I enjoyed staying at this hotel. This was my 2nd trip to the area in 4 weeks, so my group decided to stay here again since we enjoyed it the first time. The room was spacious, and the breakfast was delicious.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for the review! We appreciate all the kind words, we hope to see you again in the near future.

"Great Find"

5
04/07/2016

This is a hidden little gem. The staff was great and the rooms were very clean and comfortable! Breakfast was above average. We decided to stay here because it was close to Patoka Lake and French Lick.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for taking the time to write such a nice review. Our staff works very hard to make sure the guests enjoy their stay here. I will be sharing this review with them! We hope to see you in the future!

"Personal"

5
01/07/2016

Great Hotel, the best in the area for them price! I will recommend the Best western french lick Indiana to everyone. There may be nicer in the French Lick area, but for the money you can't beat this hotel.

"Very Nice"

5
30/06/2016

We enjoyed our stay here. Room was nice, clean and quiet. Bed was comfortable. Breakfast was good. Close and convenient to the places we were going. We will definitely return if we are back in the area.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much! We strive to create a comfortable atmosphere. So we are delighted to get this kind of feedback. Again, thank you for taking the time out of your day to write such a kind review. We hope to see you again soon.

"Always Pleased with this place"

5
29/06/2016

This is the place to stay when in French Lick and any other cities that have this hotel chain. We had a very nice room, with plenty of storage places and very clean. Comfortable beds, easy to use cooling unit, nice sized tv and there were even plenty of towels for our use.The hot breakfast was awesome. Best I have ever had while staying in a hotel. I would highly recommend this hotel chain to anyone traveling. I hope that everyone can enjoy this place sometime. Really hope that anywhere we decide to mini vacay....there is a BEST WESTERN nearby.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you so much for taking the time to write such a nice review on our hotel. We surely do appreciate it. The breakfast ladies do an amazing job, and I will be letting them know you think so too! We hope to see you again soon.

"Clean affordable Hotel"

5
27/06/2016

Clean, comfortable hotel with friendly staff and nice continental breakfast. I'd recommend staying at this hotel if visiting French Lick, IN. Price is affordable especially when compared to the local resort hotels.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi Julie, Thank you for your kind words and awesome rating! We hope to see you again. Thanks again, Management and Staff

"Very accomodating to our special needs!"

5
27/06/2016

This was our first stay at the Best Western Plus in French Lick, IN. I requested several special needs which were provided to us and made our stay quite comfortable. The employees at the desk went out of their way to make sure we had everything we needed to make our stay a pleasant one. And the breakfast was fantastic!

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Thank you so much for your kind words about our hotel. We are so happy that you and your family enjoyed your stay with us. We are always thrilled to get comments like this. Our staff will be delighted when I share this with them. We hope to see you and your family again! Sincerely, Management and Staff

"Wonderful experience"

5
26/06/2016

This hotel is nicely updated with very comfortable beds and loads of fluffy pillows! Rooms were clean and the staff very friendly and accommodating. It is conveniently located .5 mile from the heart of French Lick. The daily breakfast is free and included eggs, waffles, bagels, fresh fruit, cereal and more. We would definitely stay here again.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hi there! Thank you so much for taking time to leave such a nice review! We are thrilled that you enjoyed your stay, along with all the things French Lick has to offer. I will be sure to let our breakfast ladies know you enjoyed breakfast, along with the rest of the staff. Thank you so much again. We hope to see you in the future! Management and Staff

"Short getaway"

5
26/06/2016

Hotel excessed my expectations. Decor very appealing. Nice and very modern rooms. Front desk employees were very nice and friendly. Checked in early with no problems!!! Pool was nice and open till 11p. Breakfast area is very roomy and clean.

Ellen N, Director of Sales at BEST WESTERN PLUS French Lick, responded to this review
Hello Janine, Thank you so much for taking time our of your day to leave such a nice review! We hope to see you again soon. Sincerely, Management and Staff

"Wonderful Hotel"

5
24/06/2016

Best place to stay, very clean rooms..I love the show, Hotel Impossible and couldn't find anything wrong, and I looked, lol..Very nice people at front desk. Cleaning gal very nice. We had plenty of towels, wash cloths. We got a king room and it was huge, bed was so comfortable. Love the way it was set up. Free breakfast was wonderful. Great mini vacation. We will stay here again.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for the kind words, we strive hard everyday to make everyone's stay a great one. We look forward to your return where we will do our best to make all of your stays wonderful.

"Great, new hotel"

5
24/06/2016

Very nice hotel. All the staff were professional and friendly. Room was a King suite and it was huge. Plenty of room. Breakfast was very good. Clean and well maintained. Hotel was in a perfect spot to visit all of French Lick offerings. I would recommend this hotel to all looking for a clean, nice hotel.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for your kind words. We strive to make everyone's stay a positive one. We look forward to your return.

"This BW is a Fine Hotel!"

5
24/06/2016

Hi to all! I stay in hotels every week while on business, and also often while on personal travels. I found the French Lick, IN BW Hotel to be very clean, had a very courteous and helpful staff, and also one employee stood out as very personal and clearly a fine gentleman. Harry, it was a pleasure to meet you. Your knowledge of the area was superb, and when I travel to the area again I will most definitely stay at your hotel, because of how you clearly love your job and the hotel that you work for! I loved your positive attitude and you were enjoyable to talk with!

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for taking time out of your busy day to provide us with this response. We work hard to make everyone's stay a great one. We will pass on your kind words to Harry and we look forward to your return.

"Great!!!"

5
21/06/2016

My husband and I wanted a relaxing short trip. We got that at this hotel. It was quiet and was surrounded by great scenery. Beautiful hotel! Very clean and pretty. The room was very nice with refrigerator, microwave and coffee maker. The staff was super friendly and helpful. Would stay here again for sure.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
It is always great to hear that our guests are enjoying their stays. We look forward to your return and will work hard to make all of your stays enjoyable.

"Destination Wedding - French Lick, Indiana"

5
20/06/2016

This is one of the very best hotels I have had the pleasure of staying! Super clean, perfectly located to all attractions, super friendly staff and a fabulous breakfast!!! Best night sleep ever at a hotel!!! Although my husband and I were only there for the weekend, we plan on bringing the family back to spend more time in French Lick, and will definitely stay at this Best Western Plus!!

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
I'm so glad to hear that you enjoyed your stay. We look forward to your return and pledge that we will strive to make your next stay even better than the first.

"Best Western, Best Stay"

5
13/06/2016

We had and excellent time. New and beautiful building, friendly helpful staff, etc. So close to all the things you wish to see and do. We shuttled back and forth to all the properties including French Lick Resort, The French Lick Winery and The West Baden Hotel. A fantastic time.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
We are glad to hear you had such a great time while in French Lick, Indiana. We look forward to serving you again on your next visit.

"Best hotel experience ever!"

5
13/06/2016

This was the best hotel experience we've ever had, and we travel frequently. It was a wonderful value & an extremely pleasant place. The staff & the breakfast were great, and the facility was beautiful. Our room, bed & bath were clean and neat! Using better toilet tissue (but I say that about everywhere) & the addition of hot tub for the adults would have been fun. This hotel was a highlight of our weekend visit to historic French Lick, IN.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for the kind words. We look forward to serving you on your next visit. Let me know when you return and I will do my best to try and take care of your toilet paper concerns.

"Overall experience was quite different"

2
11/06/2016

Yes, it is a very nice facility and great beds, but my overall experience was quite different from others. I reserved my room thru Expedia for 3 nights. First night I had to call as there was only 1 wash cloth in the bath, but there was 9 towels, 3 rolls of toilet paper and a bottle of some spray chemical. So I thought no big deal, the staff brought up some wash cloths. Second night, I came to the room and it had not been serviced, my dirty towels still in the floor. Called front desk and asked for manager. Manager said housekeeping had left for the day and she brought me towels. 3rd evening, I came to the room around 3 pm the room was not serviced and the maid in the hall asked if we wanted some towels and wash cloths. She brought some in and hung them and took away 2 days of dirty towels and the spray chemical and left. So for the two nights the beds were not made, bathroom not cleaned, floor not cleaned. water glasses not replaced. coffee supplies not replaced, trash cans running over. So if you stay one night you will probably think its a great hotel. I guess they are forced to service room for new guests. Stay more nights and you will not be happy. I will just avoid this place in the future. Update- I did the feedback on Best Western Website as I have not had bad service like this in decades of travel. The Manager called after my return home. Offered a discount if I would stay again. This is like getting a discount at a bad restaurant on my next bad meal. The manager said the maid had been reprimaded, for this I feel bad. They may be understaffed.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
I'm sorry that we failed to make your stay a good one, I accept the blame for this and will make sure that this will not happen again. Please contact me directly when you return to the area and I will make sure your next stay will be more enjoyable.

"Modern Money-Saving Alternative"

5
10/06/2016

This hotel is the perfect choice for visiting French Lick but not paying the high prices of the two resort hotels. It is a half mile up the road from French Lick Springs, and there is a shuttle that will take you there so you can have the best of both worlds. Excellent amenities, wonderful staff, yummy breakfast, and super-comfy beds are what you can expect when you stay here!

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for the kind words. We work hard to make sure that we maintain standards and guests needs. We look forward to your return.

"Extremely High Beds"

4
09/06/2016

At 5'9" I had to stretch to get onto the bed. We had to use a stool and the ice chest for much shorter companions in their 80's. Not enough luggage carts or racks. An excellent property but cut to many corners in customer satisfaction.

, General Manager at BEST WESTERN PLUS French Lick, responded to this review
We just received another luggage cart giving us two again. I have placed another order for a third. I'm sorry about the bed issue, we will look into this issue.

"We love a Best Western!"

5
08/06/2016

You can never go wrong with staying at a Best Western Hotel. I've yet to stay at a bad one. This one was no exception. The staff went above and beyond for our group and accommodating all of us. Being a HOG member gets you a discount at BW's but these guys gave each bike a Harley/French Lick towel to wipe our bikes off with and take home with us. The staff went out a head of time and got us drinks to have with our pizza for our evening party when we arrived. They had it in the fridge - cold and ready for when we arrived. I've never seen a hotel staff do that before for any of our trips. THANKS from Fox River HOG Chapter!

"Nice hotel, have some issues to work out"

3
06/06/2016

The staff was extremely nice, hotel was very clean, beds very comfortable. Problems stimmed from lift at pool, no walk in shower. Family member in wheelchair and some things were not met to help her stay better

"great rooms"

4
06/06/2016

The hotel is worth the money, staff was excellent. Pool area very nice and overall look of the hotel was upscale. The breakfast was full course meal many options to choose from. The location of the hotel was close to all downtown attractions and shopping.

"Excellent "

5
03/06/2016

Our second stay and loved it as much as the first. Very quiet and the hotel is fairly new and still smells new. We come this way periodically and this will be our hotel choice in this area . Thank you and your staff. All the staff were very courteous and very helpful.

"Very Nice Property"

5
01/06/2016

This was a very convenient hotel to activities in the French Lick area. It was clean, and comfortable. Breakfast had a good variety of items and plenty of places to sit and eat. I would highly recommend this hotel to family and friends

"Very pleasant experience"

5
22/05/2016

Wanted to stay in the French Lick/West Baden area, but didn't want to pay the resort prices, so booked the Best Western and it did not disappoint. The exterior was very clean, well manicured, pretty blooming rose bushes. Check in was a breeze, with very helpful front desk staff. They had assigned us a 3rd floor room and I asked if we could have a ground floor. In a flash the room assignment was changed. The room was very spacious, with a comfortable lounge chair, large computer/desk area, fridge, microwave, comfy king bed. The bath area was well appointed, easy to maneuver, and had a great shower. Plenty of counter space surrounding the sink. Very sound proof. The complimentary hot breakfast the 2 mornings we stayed were very adequate. Fitness room was small, but had several machines. Overall a very nice stay.

"Couldnt ask for a better place to stay!"

5
16/05/2016

My family and I stayed here for a wedding. We had 6-7 rooms that were wonderful. The staff was very helpful and they were always smiling. I can't call out just one or two people because every staff member I came into contact with was awesome. They let us hang out in the breakfast area, until way into the early morning hours, so we could all visit and catch up. This is my second time staying here and I will for sure be back! Thx!!

"Great Stay"

5
13/05/2016

I managed to snag a last minute reservation. Had excellent service, room was very clean and I enjoyed my stay. Also had a great selection of Continental breakfast available at 6am which is nice because this was during the week travel for work.

"Great Place Great Price"

5
11/05/2016

This was my first stay at this Hotel. It was 1000% more than I was thinking it would be.... The place was clean... GREAT price. Just a short ways away from everything. They even have a bus that will come to the Hotel, pick you up and return you back for free, will about free, you should tip the driver.

"Nice place"

5
01/05/2016

This hotel is just outside of the business area of town.. That is a plus and minus. There is nothing within walking distance, but it is nice and quiet. The room was comfortable. Breakfast selection was good and kept fresh and well stocked. We enjoyed the little snack shop for an evening treat. The staff was helpful with directions and recommendations.I would definitely stay at this hotel again if I am in the area.

"Great stay"

5
26/04/2016

Stayed on a Saturday night 4/23/16. Girlfriend and I were in town to do some hiking at the Hoosier National Forest and just needed a place to stay. I initially looked at the resort/casino but rates there were pushing $250. Priceline charged me $119 plus taxes and fees, which is more than reasonable for a Saturday night. Hot breakfast was a huge plus Hotel seems to be relatively new Room has a small fridge and microwave Wi-fi is complimentary The resort is just a few minutes away for a drive, and from there you can take the trolly to West Baden. At nearly half the price of the resort while just being minutes from the action, I'd highly recommend this hotel.

"close to everything"

5
26/04/2016

great clean room every one on staff friendly close to casino and resorts far enough from noise and traffic when you are ready for sleep bed was comfortable room was clean great little fridge large walk in shower

"Great place!"

5
25/04/2016

We had a great stay here! The staff was friendly and helpful with our questions. Our room was very clean and neat, bed was very comfortable. Nice pool and close to everything! We would stay here again!

"Great experience!"

5
14/04/2016

The staff was professional, room was spotless. No complaints at all! We were on our little summer family trip and needed somewhere to stay on our last day. The beds were so comfortable and the bathroom was spotless. I have never seen a spotless hotel bathroom. Will go back!

"2:53PM"

5
12/04/2016

It was quite pleasant, the bed was comfortable and the room was clean. The staff was friendly and the breakfast was excellent. Best Western will be my first choice when I go back to French Lick Indiana..

"nice rooms,great breakfast"

5
08/04/2016

We stayed 2 nights on April 5th and 6th,2016. The room was very clean and the breakfast was great. We will stay here again on our next visit to french Lick. All the staff we had interactions with were great,especially the lady that was in charge of the daily breakfast.

"Clean Place to Stay!"

5
05/04/2016

We did not spend much time at the hotel as our family had rented a cabin nearby. However it was a great place to bring all the kids to swim. The hotel is relatively new, and they are doing a great job of keeping it clean. Our sleep was restful and the hotel was quiet the three nights we stayed, though crowded. The breakfast was what you would expect. The staff was very helpful from our first contact with Vera Hall, to getting extra towels, and helping us find our way around town. Very friendly people!

"Nice rooms--I'd stay again"

5
05/04/2016

We had a suite with an adjoining room. We loved the rooms. We had plenty of space...everything was very clean. Suite had a full kitchen, and a separate bedroom and "living area." Negatives would be that the pool was small and no hot tub. (they didn't advertise there is one, I was just surprised. We also didn't arrive until 4:30 and our room wasn't ready so that was disappointing. Be prepared for that if you need to change for another event. They did hurry to get things ready for us and were very nice. I would stay again--the space and cleanliness was A+ and made up for the wait.

"Best Western French Lick, Great Choice"

4
05/04/2016

We did not spend much time here as our family had a cabin rented in the woods. However, it was a great place to bring all the kids to swim, and a nice place to lay our heads. We would recommend it to travelers as it was very clean.

"Amazing Hotel"

5
04/04/2016

- Amazing beds - Pillows and comforter amazing - Adjustable heating/cooling in room - Hottest shower ever. Doesn't run out. - Clean - Close to town but far enough away to be peace and quite. - Amazing staff - Tasty breakfast with several options - Only wish they had a hot tub - Worth the money

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. I was thrilled to read your review of our hotel. It seems you enjoyed many of our amenities and found that we met your expectations. I am sure that my staff will enjoy reading your comments as we love to hear when our guests enjoyed their stay with us. Thank you so much for your rave review of us and we hope to see you again. Sincerely, Management and Staff

"Beautiful place"

5
02/04/2016

This is by far the nicest Best Western we have ever stayed in. Check in was a breeze, she (wish I could remember her name) was kind and courteous. The room was hugh, clean and modern. The grounds are well kept as well as the building. The bed was very comfortable just the right amount of softness. I highly recommend staying here. We are already planning a return trip on the motorcycle.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so happy to hear you enjoyed your stay with us and are looking forward to your return trip. We are glad that you found our staff accommodating to your needs and that our rooms exceeded your expectations. We always appreciate to hear our guests compliment us and recommend our hotel. It lets us know that we are doing things right for you. Thank you so much for taking the time to let us know about your stay and I will be letting our staff know about your review. Sincerely, Management and Staff

"Great value - fantastic experience"

5
02/04/2016

I highly recommend staying at the Best Western. Everyone in our family had a wonderful time. The atmosphere, room, pool and common areas are clean. Staff very focused on GREAT CUSTOMER SERVICE. We will definitely be back again.

"Anniversary Trip"

4
02/04/2016

We traveled to French Lick for our one year wedding anniversary! When we showed up their was ample amount of parking and they had spots for people that were pulling boats or trailers in general and the outside of the building looked very nice and newly built! When we came inside the inside interior was very nice and the staff was very prompt! When we got up to our king suite they had provided a bottle of French Lick White wine for our anniversary after I had requested on my reservation that it was our anniversary and if they could do something special I would appreciate it! The room was very clean and they provided a clean remote in a "clean remote" sleeve. The bed was very comfy and the hotel was quiet in general. The water was very hot the night we checked in but the next morning the water didnt stay hot lomg due to so many people showering. When we woke up the next morning to go down for breakfast there was quite a nice selection to choose from like: cereal, biscuits and gravy, sausage, bacon, muffins, bagels, make your own waffle and make your own omelet. The gravy for the biscuits was cold and had to wait a few minutes for bacon because it was out. We did visit during spring break week so it was fairly busy! The swimming pool looked nice although we didn't go swimming and they had a nice fitting room and business room! All in all it was a very enjoyable visit!

"Almost perfect"

5
01/04/2016

This hotel still smells new. Great location, if you plan on going to train,casino, or water park. You could stay here and then just pay the daily entrance fee to the big splash park. The water park hotel is yucky!! This place is super nice and has a pretty good selection for breakfast. Also , they have a pool. I would stay again.

"Spring break "

5
01/04/2016

This hotel was very nice, beds were very comfortable. The breakfast was delicious and the pool was nice. I'll definitely be back to explore around town. We went to the casino, but there is lots to do, wineries,theater, zip lining, go carts and much more. Said holiday world was close.

"Mother"

5
28/03/2016

This facility provided excellent customer service and a great continental breakfast. Housekeeping was very accommodating. Pool was nice and warm. Décor was very appealing to the eye. The facility was clean and the rooms provided all necessary essentials

"Spring Break"

5
24/03/2016

My family and I stayed the entire week of our spring break .We were very impressed with this hotel.Our room was very clean .The bed felt amazing .It had a full breakfast ,which is something you rarely find! The lady who was doing the breakfast although was very busy kept a beautiful smile on her face and greeted us politely .She done her job very well. We will be back next year! Keep up the good work.

"Absolutely Perfect!"

5
24/03/2016

Our stay here in March was everything you could want from a hotel. It hasn't been open a year yet, so it still has that "new smell". The check-in and check-out was flawless. Everyone working here was very nice. All the areas of the hotel (lobby, breakfast, gym, pool, halls, room) were clean, clean, clean. I have no complaints. We had a mini fridge and microwave with granite bar. Our double queen room also included a big closet, full height mirror, big 39" t.v. on dresser, desk with chair, and a separate chair with side table. Also, the bathroom was large.The outside decor as well as the inside was very pleasing. A 24 hour sundry shop is located by the front desk. If you need anything (forgot-to-pack items to local discounted tickets), the front desk will help you. The free WiFi was strong and fast. The ac/heat unit is awesome! It has an option for the fan to be constantly on! Perfect for that background sleeping noise. In the morning you will be pumped when you see their full hot breakfast. I was informed by the front desk the hotel will be a year old in May of 2016.

"Lovely, new hotel"

5
23/03/2016

I picked this hotel because, frankly, everything else in this price range had unpleasant reviews. The hotel is new and in excellent shape. There is an exercise room and indoor pool. The staff was friendly and the room was spacious and well appointed. I enjoyed my stay and will return if ever in the area.

"Room and breakfast."

5
23/03/2016

The room was very clean and nice bed a wonderful breakfast. The lady Gwen that was doing the breakfast was very sweet and helpful. I would definitely stay again. The whole hotel was very clean nice big room. The room was quite didn't hear alot of noise from other rooms. It's very close to town location was good a movie theater next door. They have nice indoor pool but no hot tub. I was impressed by the fact they had real eggs on the breakfast bar and how clean it was.

"Awesome!!!"

5
23/03/2016

The room was clean. The decor was lovely. The bed was comfy!!! The breakfast was a perfect variety. I felt safe too. It was a great price and close to what we needed to see. The people were helpful and friendly.

"Not as good as expected"

3
17/03/2016

After reading so many great reviews on here, I guess I expected more. I am a best western rewards member, but booked on priceline as the price was much lower for last minute. The staff was okay...but not super friendly. Room was okay, but the shower wall had a hair on it and the door in the bathroom is huge and has to be closed in order to get in the tub. That is a very bad design. Bed was comfortable. There was a smell of cigarettes despite being a smoke free hotel. We saw someone smoking in the pool area. We also had a very rowdy family in the pool area and it ruined our time there. Think one of them might have also had an accident in the pool as there was something brown on the floor in the corner. They were throwing kids in the pool...letting their kids jump, etc. I think hotel management needs to monitor this area more closely. Breakfast was good. I loved the crisp bacon. I will likely return to the Comfort Suites next time. I also was confused when I got a bill under my door even though I had paid in full through Priceline. The desk said that it is routine for them to do that. But I thought I was being charged twice. Hotel has a movie theater next door. It is a short drive to the French Lick Resort and the casino.

"Excellent Hotel & Staff!"

5
17/03/2016

This is an excellent facility & the staff is very helpful & friendly. I would definitely recommend this Hotel for anyone traveling on pleasure or business. It is very well located to take in all this very interesting area of Southern Indiana has to offer.

"Jason's Stay"

5
12/03/2016

This is a great motel. Very clean and great staff. I used the pool, fitness room and the in room WiFi. It was all very easy to access and a great night on a very comfortable mattress. Breakfast was not just your regular cold breakfast, but a great selection of hot items like eggs, bacon, and waffles.

H D A, Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you so much for your glowing review of our hotel. We have worked hard to make our complimentary breakfast meet our guest's expectations with offering something for everyone's taste. We also were glad to hear that you enjoyed all the amenities we have to offer and found them easy to access and use. I will be sharing your review with our staff as I am sure they will appreciate reading your comments. Thank you again for taking the time to let us know about your stay with us. We hope that we will see you again. Sincerely, Management and Staff

"Clean, newer hotel close to casino and attractions."

4
11/03/2016

If you don't want to stay at the more expensive French Lick resort or the West Baden Resort, there are limited options in French Lick. The Best Western is a great, affordable option. The Shuttle is a great perk The Good: This Best Western is fairly new and clean. It's staffed by small town local folks. The location is great, it is less than a mile from the Casino/resort, and there is a shuttle that runs 24 hours if you wanna party. The bed was fairly comfy, the room was huge and had an accessible shower if you need that type of thing. The complimentary breakfast was better than most hotels in this price range. The Bad: the accessible shower doesn't have a door, and the curtain doesn't hang down to the ground, so it lets LOTS of water into the floor. This could probably be remedied with a longer curtain, but it could be an issue for some people. I assume that most rooms do not have this feature. Recommendation: I would definitely stay here again if I find the need. It is close to everything, quiet and comfortable. Friendly staff as well.

H D A, Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We want to thank you for your helpful suggestion. We are glad that we were able to be an affordable alternative for you over the French Lick Resort, especially seeing that we are only a half a mile from the resort. We are also glad that you found our beds comfortable and our complimentary breakfast to your liking. We do strive to meet our guests expectations and our staff to be friendly and inviting. Thank you for your kind review of us and we hope to see you again soon. Sincerely, Management and Staff

"Great Stay"

5
08/03/2016

Great hotel at a pretty decent price. Front desk staff were very friendly and helpful! Clean and modern. Breakfast was ok, but nothing special. I'd definitely recommend staying here if you're in the area.

H D A, Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so pleased that you found our hotel to be great and met your expectations. I will be letting the front desk staff know that you found them friendly and helpful, we always appreciate when our guests let us know this. We so appreciate you recommending our hotel. And we hope that we will be seeing you again soon. Sincerely, Management and Staff

"Hotel"

5
29/02/2016

excellent hotel. Great pool. good breakfast except the coffee was bad--from a machine, not freshly brewed. Room size good. Very quiet area--no noise. Easy access to french lick activities. Entrance not well marked.

H D A, Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Wow, we are so excited to see that you felt we are an excellent hotel. We are also glad that you were able to experience all that we have to offer with our indoor pool, complimentary breakfast, and conveniently located to French Lick attractions. We want to thank you for taking the time to let us know about your stay with us. I will be sharing your review with our staff. We hope that we will see you again and we will try to have a fresh brewed coffee for you instead of the made to order fresh coffee machine. Sincerely, Management and Staff

"Clean, comfortable"

5
21/02/2016

Good location for casino, only a half mile or so. Very clean, well kept. Good breakfast for the price, good service. Have stayed before and will probably return. Did not use pool but saw several kids having fun.

H D A, Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are glad that you found us so conveniently located to the casino for your visit with us. We appreciate you giving us a try and that we met your expectations. We hope that when you come back to visit the area that you will stay with us and try out our indoor pool and fitness facilities on property as we would love to get your feedback on them. We want to thank you for your shining review of our establishment. And we look forward to your next visit with us. Sincerely, Management and Staff

"Nice, new convenient hotel"

4
16/02/2016

We wanted to stay at the historic resort down the road but when it was sold out, we decided to stay at the Best Western. I was worried because I'd never stayed in one before, but the reviews all said it was nice and new and it was. The suite we had was very large and comfortable with a full kitchen, which we were not expecting. It was a little noisy and I suspect there's not enough insulation and/or was cheaply made, as we could hear people walking above us at all hours. The breakfast was good with plenty of choices. The indoor pool was fun for the kids too. I really appreciated that they had one of those water bottle fillers downstairs so you didn't have to purchase bottled water. My only complaint, aside from the noise, is that we were told upon booking that we'd receive discount vouchers for Paoli Peaks lift tickets but when we arrived they said they didn't have any. I feel like they could have done more to accommodate us on this front, but it did not make or break our trip. If we were to visit French Licks again, I would seriously consider staying here versus the historic resort based on price, convenience, and the amenities.

"Great Stay at Best Western Plus"

5
14/02/2016

We stayed at the Best Western Plus and was joined by our son who is in the military. We got a room that was a 2 room suite which worked great for our family. It had plenty of room, was clean and modern. The staff was very helpful, honest, and ensuring that our stay was great. Breakfast was good and well maintained - staff was always making sure it was well stocked, clean, and ready.

"Excellent overnight stay!"

5
31/01/2016

We are a loyal Hilton Honors family who is impressed with this property! The Resort was sold out so we chose this hotel based on the TA reviews. It's new, fresh and clean. I called two days prior to our arrival to request that our three rooms be together and if for some reason all three couldn't be together, at least two, since we were traveling with my 85 year old grandfather...and he can't be trusted on his own! They did manage to only get 2 of the rooms together, and one of them was on the complete other end of the hallway. The rooms were large and clean! King beds with a chair and ottoman. The bed was comfortable, but I would have liked an additional blanket available. The kitchenette had a fridge, coffee maker, microwave and sink. The bathroom was spacious with only three towels (this is a pet peeve of mine for ALL hotels). The room temperature was hard to regulate. It was either too cold or too warm, we never could get it right! Breakfast was better than most-eggs, bacon, sausage, biscuits and gravy, waffles and the typical continental choices. This is an excellent choice when visiting French Lick. It's a five minute drive to the resort and they will run a shuttle to the casino. Again, we were impressed with this Best Western and would recommend and choose to stay here again!

H D A, Regional Operations Manager at BEST WESTERN PLUS French Lick, responded to this review
Miss Sara..... Thank you so much for your kind words!!! They are very much appreciated. I am so sorry that you didn't have an extra blanket. There should always be extra blankets at the front desk. Next time you visit, we will do a better job with getting your rooms closer together. Thanks again for the review??? Come back and visit us soon.

"Exceptional hotel"

5
31/01/2016

This hotel is basically brand-new but it's wonderful especially for the rate I paid. The bed was very comfortable and I am very picky when it comes to beds. I highly recommend this hotel if you are staying in the French Lick area. You will not be disappointed.

H D A, Regional Operations Manager at BEST WESTERN PLUS French Lick, responded to this review
cjruk1...wow thanks for the great review!!!! I am so happy to hear how comfortable you were during your visit. Please come back and visit us soon!!! We love it when we have happy guests.

"Family Trip"

5
29/01/2016

Very comfortable night stay with lots of family around..The pool was the biggest hit with the younger family members. Breakfast was enjoyable. Both the food and being able to fix what I wanted. Plenty of breakfast options.

H D A, Regional Operations Manager at BEST WESTERN PLUS French Lick, responded to this review
Christina M.... thank you for your great review, I am so happy you and your family got to enjoy the hotel in its fullest capacity. I am glad the pool was a hit!!!! Please come back and see us soon.

"Beautiful"

5
25/01/2016

Very Beautiful property and super friendly staff. My son & I had a great time! When we weren't out seeing the sights, the room was perfect for relaxing and the pool (although small) was excellent for getting his last bit of energy out before bed. The pillows were a little hard and the breakfast items were cold (it was pretty busy and lids were left open I think), but overall it was great!

H D A, Regional Operations Manager at BEST WESTERN PLUS French Lick, responded to this review
700heidin...Thank you for your great review for your visit to French Lick. I am so sorry to hear your breakfast experience. Are you planning on a return visit to French Lick anytime soon? If so can you please contact Kevin, our acting GM, prior to your arrival? Thanks again for your great review!!!! I hope you visit us again soon.

"Good new hotel"

5
19/01/2016

Pretty good hotel for a rather cheap fare. Flat screen television, free wireless internet, and free breakfast. The staff was extra friendly. Hotel is only a year or so old. Its right across the street from the French Lick resort and the main strip for French Lick/ West Baden.

H D A, Regional Operations Manager at BEST WESTERN PLUS French Lick, responded to this review
Thanks Brandon for your review!! Your comments are much appreciated, I will share them with the staff!!! The hotel is new, we opened last May. Please come back and see us soon. Thanks again for the great review!!!

"Excellent Stay in French Lick"

5
04/01/2016

The room was very clean and climate control was very good. The mattress was firm which I like and had plenty of pillow. The bathroom was clean and a massager shower head was nice. Microwave, mini fridge, and coffee pot a definite plus. The décor was very nice. Pool was a little small but had handicap access machine I have never seen that before but a nice touch. Work out room was sufficient did not use it but look up to date. The best was breakfast hot and yummy, I would go back for that alone. I was very impressed with my stay and would come back if in town.

"Nice Pool area"

4
02/01/2016

The trip was to spend time with my granddaughter. The pool area was very nice and comfortable. The rooms were nice, spacious. Had a small fridge, microwave and coffee pot, which was nice. The staff was ok, quiet, just watched, not really outgoing. Would answer questions if you asked.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad that you enjoyed your stay here at the Best Western French Lick hotel. With our oversized rooms, microwave, and refrigerator, it makes for a nice area to visit with family. And our indoor pool is perfect for the kids to enjoy themselves. We hope you will come and visit us again. Hope you are having a good day. Sincerely, Management and Staff

"Great New Hotel in Historic French Lick!"

4
27/12/2015

My friend and I traveled to French Lick to meet with a friend, enjoy the Christmas decorations and of course to gamble a bit! We originally wanted to stay in the French Lick Springs hotel, which I would have had comped from playing at the casino, but they happened to be sold out on the 19th and so we looked for other hotels in the area to stay at and Best Western had the best prices available at the time (during the busy holiday season) and was also very close to the casino. Upon our arrival, we didn't notice the first entrance to the hotel, because it was dark and we ended up taking the back way in. They really should get a lighted sign by the street to make it easier to find!!! It was also a nice treat to see the Polar Express passing by in the distance as I waited under the canopy for my friend to get us checked-in. When viewing the hotel from the outside, we had both remarked about how 'new' the hotel looked and when we finally stepped inside felt exactly the same. The inside of the hotel is clean, bright and modern. When we went into our room we were happy to find that it was also very clean, spacious and had a comfortable bed that we sunk into! Our desk had a lighted makeup mirror--a feature that I loved and the other corner of the room had a comfy armchair and ottoman. Our room had both a microwave and refrigerator. Everything was nice for the most part... What I did not enjoy very much (and the reason why I only gave four stars) is the bathroom. Our bathroom didn't have a lot of open space. As a claustrophobic person, I had to prop the bathroom door open with the trashcan while I was inside, because the closed door and the wall were right in my face. Another thing that I didn't like was that there was only a shower in the bathroom. The stall was big enough, but didn't have very many places to store my products. The shower head wasn't very good and had limited spray settings and the shower overall was weak. What I did like about the bathroom, however were the shelves in front of the entrance to the bathroom which allowed for easy storage of both my friend's items and my own things. The last drawback that I found while staying here (a very minor one) is that they do not have a hot tub. I love hot tubs! They only have a pool. If the bathroom weren't an issue and if they had a hot tub it would have been absolutely perfect for me!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for letting us know about your stay with us. We are sorry that you had a hard time finding us. And yes, our King Executive rooms due come with a oversized shower stall which allows us to have the separate vanity area outside the bathroom area to get ready in. We are sorry that this did not meet your expectations. But we are glad that you were able to enjoy your room and the other amenities we have to offer such as the make up mirror, microwave, refrigerator, and oversized living space. Thank you for comments on your stay and we hope that you will visit us again. Hope you are having a good day. Sincerely, Management and Staff

"Our Fantastic Stay"

5
21/12/2015

Our stay at French Lick's Best Western was the best! Such a beautiful setting and accommodations. The staff was helpful and the breakfast was the best! We will certainly visit this Best Western again!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for your kind words about our hotel and area. We always love to hear from our guests when they enjoy all that we have to offer them for a memorable getaway. Please come and visit us again soon. Hope you are having a good day. Sincerely, Management and Staff

"Great stay!"

5
20/12/2015

Stayed here with the family for polar express. The hotel is very clean and the staff is very friendly! The room was big and the beds were comfortable. Complimentary breakfast was very good. Nice pool. Great price. Will definitely stay again!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are always excited to see the families come in for the polar express that goes on November through part of January. Being so close to the resort where the train leaves from, makes us a great place to stay. We are happy that you also enjoyed the complimentary breakfast buffet and pool facilities we have to offer. We look forward to you coming again and hope you stay with us. Hope you are having a good day. Sincerely, Management and Staff

"Great Value"

5
14/12/2015

Great addition to French Lick. Stayed at all hotels around the area and think that this hotel is a nice place to stay as any, Price is much more affordable then the resort and a great breakfast was included. It is close to everything French lick resort and casino hotel put the waterpark hotel to shame,

"Friendly clean hotel"

5
14/12/2015

Hotel was very full throughout the week and they did a great job on keeping it clean, keeping up with all the breakfast items. Friendly staff and always helpful. I would recommend this hotel if you are in the area. It is very clean, bed was comfortable.

"Wonderful!!!!"

5
10/12/2015

I'm guessing this is a fairly new property. There is not one bad thing to comment on. Staff was friendly. Rooms are large with plenty of well placed outlets. Lovely linens and pillows. Mini fridge and microwave along with in room coffee. Lighted makeup mirror in bathroom. Breakfast had several hot choices. Can't wait to stay again!!!

"Weekend trip to French Lick Casino"

4
07/12/2015

The hotel was brand new & affordable, plus very close to the casino. Signage was poor, difficult to find. Front desk staff was not very friendly when we arrived , but the late night shift gal was wonderful and helpful! Not a bad option when staying in French Lick, especially if you have kids. They have an indoor pool and breakfast is included.

"Great Value"

5
07/12/2015

The price was very reasonable especially considering what all you got. It wasn't your typical pop tart an cold cereal breakfast. They had fresh cut fruit, a waffle maker, eggs, sausage, bacon and the list goes on. We had a suite, and it was the biggest room we've ever stayed in. Only down side was that is only had a shower and with kids we would have preferred a tub. Staff was great and it was very clean.

"Very Nice Hotel"

5
30/11/2015

Very clean and affordable hotel. My husband and I stayed here with my son and his family while we did the Polar Express. Great location, breakfast was outstanding and the beds were comfortable and the rooms were very clean (and I am very picky)

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We thank you for your kind words and appreciate that we were able to meet your standards for our rooms and cleanliness. I will be sharing your comments with our housekeeping staff who so enjoy hearing from our guests on the job they do. We hope that you will come and visit us again. Thank you for sharing your comments on our hotel. Sincerely, Management and Staff

"Excellent location"

5
25/11/2015

Had a great experience in this hotel, from check in to check out. Room was very clean, very spacious and very well priced. Would definitely stay there again if ever in the area. Was very close to all attractions and area restaurants. Breakfast was above average.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for your kind words on our establishment. We are so glad you found our complimentary breakfast buffet to your liking. We have worked hard to make sure we have something for everyone available for them. And we do find that our guests do appreciate how centrally located we are to everything to do in the town. Again, we want to thank you for taking the time to let us know about your stay with us. We hope we will see you again. Sincerely, Management and Staff

"Family Pleasure Trip"

5
23/11/2015

Very Good trip and nice hotel. Easily located, Very clean rooms, very clean kitchen facilities, and clean pool area and restrooms. Employees were very friendly. The price a little more than we wanted to pay, but it was a very busy weekend in the City, but we were still going to stay there.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for letting us know about your stay with us. We are glad that we were easily located for you just a half mile south of the French Lick Casino/Resort. We are centrally located to everything in town for restaurants and entertainment. We are very proud of our housekeepers who have consistently scored outstanding on our cleanliness inspections. We hope that you will come and visit us again soon and our friendly staff will be waiting to greet you. Hope you are having a good day. Sincerely, Management and Staff

"Great bargain"

5
17/11/2015

This is a new hotel with new everything, so the beds were comfortable and everything was shiny and clean. Good full breakfast was offered, as well. Located close to the French Lick and West Baden luxury hotels, where you can enjoy restaurants, spa services and glamour.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so happy to hear that you enjoyed your stay with us. We appreciate our guests and are glad that you found our new facility to your liking with new beds and décor. French Lick has a lot to offer guests that are looking to have a relaxing and enjoyable time, and we are centrally located to everything our town has to offer. We again want to thank you for letting us know about your stay with us. And we hope you will be back to stay with us real soon. Hope you are having a good day. Sincerely, Management and Staff

"Best Western, French Lick, Indiana"

5
17/11/2015

Great hotel. Good value, comfortable, very clean and conveniently located near many attractions in French Lick, Indiana area. Friendly and helpful staff. Kids enjoyed the pool and breakfast options. Our family had a great time spending a long weekend here.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are glad that you and your family enjoyed our pool and complimentary breakfast buffet. We know that you want to relax and enjoy yourselves when away from home and it sounds as if we were able to offer you this during your stay with us. We thank you for letting us know about your stay with us and I will be sharing your comments with our staff. We hope you will visit us again soon. Hope you are having a good day. Sincerely, Management and Staff

"Ladies Weekend"

5
16/11/2015

This is a lovely new hotel and in a close proximity to all available places to visit including the casino. The breakfast room has a wonderful assortment for everyone. Love those waffles and toppings. I have been to this location on 2 different trips and both times we were greeted by a smile and asked if there was anything else they could help us with. I have spoken well about this Best Western to everyone I know traveling this direction.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad that our staff shows you that we appreciate you staying with us. We love helping our guests enjoy their stay in French Lick. We are glad that you found our location convenient for all the local attractions and shopping/restaurants. We always appreciate hearing from our guests about their stays with us and are glad that we met your expectations. Hope you are having a good day. Sincerely, Management and Staff

"Nice place, new, close to everything in French Lick"

5
14/11/2015

Booked this through Trip Advisor based on the great reviews and we were not disappointed. The deal price available through Trip Advisor was the same as AAA prices. The hotel is new so everything is in good shape. Rooms are vary spacious with high ceilings. Bed was very comfortable. Thermostat in the room was very responsive and the ac/heat was quiet and efficient. Bathroom was nice and clean and everything was in top shape. Staff was friendly and helpful. They offer hot breakfast from 7-10 every morning but we did not check that out. They have complimentary tea and coffee 24 hours. High speed internet is available in the guest rooms. One thing we missed that is available at the bigger hotels in French Lick was the in room movies. The price difference between this hotel and The French Lick Resort or West Baden make that small inconvenience well worth it. This hotel is just a couple of minutes away from the Casino and convention center, the indoor water park, and the middle of town where restaurants and other fun activities are. Chicago Pizza is our favorite place to eat in French Lick - check it out!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you so much for your comments about our establishment. It seems you were able to enjoy almost everything we have to offer our guests based on your review. We wish you would have tried our complimentary breakfast buffet as we feel it would have met your expectations as well as everything else in the hotel did. We hope you will come and visit us again soon so that we can serve you up one of our fresh made waffles or our home style biscuits and gravy. Again, thank you for your great review of our hotel. Hope you are having a good day. Sincerely, Management and Staff

"Great Staff"

5
11/11/2015

This Hotel was great. Very Clean. Staff was very Friendly and Helpful. We stayed for 1 night but would have stayed more if we didn't need to get home. The breakfast was just right. The fresh fruit was a great plus.The bed was very comfortable. Would Highly recommend this Hotel.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We thank you for coming and staying with us for your visit. We are very proud of our housekeeping staff who have consistently achieved high cleanliness scores through our brand. We are glad that you found our fresh fruit variety to your liking as we have found many of our clients enjoy a selection of fresh options. Please come back and visit us again and thank you for your review. Hope you are having a good day. Sincerely, Management and Staff

"Great stay"

5
11/11/2015

My wife and I were very pleased with our stay. The hotel is new. Finished in May of 2015. The room we had was very nice, plenty of room and the bed was very comfortable. The staff was super friendly and very helpful. They serve a hot breakfast in the mornings that is included. The food was very good.

"Great stay"

5
09/11/2015

Stayed at this hotel after enjoying a trip on the "Polar Express". My preschooler loved the indoor pool - it was chlorinated and very clean and there were none of those "drive you from the room" chemical smells that some indoor pool areas have. The room was spacious, staff was very friendly, the beds were super comfy and breakfast was yummy. If I had any complaint at all - it doesn't have much for "walkablity" around the area (except the movie theater), but that's no fault of the hotel - some wisely placed sidewalks and cross walks would do the trick.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad you stayed with us and enjoyed the Polar Express excursion. We are happy that you found our indoor pool enjoyable for you and your young one. We strive to make all our amenities meet our guests expectations so you can relax and enjoy yourselves. We appreciate you letting us know about your stay and hope that you will come back to visit us again. Hope you are having a good day. Sincerely, Management and Staff

"Highly recommend"

5
09/11/2015

This was a beautiful location and still smelled new. The staff was very helpful and courteous. The breakfast area was large and had an even larger selection of breakfast items than is normal for a Best Western Plus.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad that you enjoyed your stay with us in French Lick. We are very proud and have worked to give our guests a wide variety for our complimentary breakfast buffet. I am going to pass along your comments to our staff as we enjoy hearing from our guests when we have met their expectations. We look forward to seeing you stay with us again. Hope you are having a good day. Sincerely, Management and Staff

"A very clean place to stay"

4
08/11/2015

We had a room reservation in October 2015 for one night stay The hotel was very nice and very very clean. Only a mile away to the French Lick Hotel Resort/casino. Would stay here again. Staff was pleasant, and breakfast selections had so many types of food to choose from.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are glad that you found your stay with us to be pleasant and that we met your expectations. Our housekeeping staff works hard to keep everything clean and fresh for our guests. And our breakfast host makes sure we have a wide selection and always stocked for our guests to enjoy. Thank you for letting us know about your stay with us and we hope you will visit us again. Sincerely, Management and Staff

"Great stay for reasonable price"

5
04/11/2015

We stayed at this Best Western on October 23rd. It is the nicest Best Western we have ever stayed in. It opened earlier this year and everything is fresh and we thought up scale for the price. The room was spacious, well appointed and quiet. Bed was comfortable! Loved the lighted magnifying mirror to apply makeup. Breakfast choices were good with both hot and cold foods and actually some fresh sliced fruit. Less than 5 minutes to downtown. We would definitely stay again if in the area.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so happy to here that from your experience with Best Western, you felt we exceeded expectations for your stay with us. We are glad that you enjoyed the amenities that we have to offer our guests in our rooms such as the magnifying make up mirror. And we are constantly trying to give our guests the best choices for their breakfast experience with us from our complimentary breakfast buffet. We greatly appreciate your comments about your stay with us and will be sharing them with all our staff. Hope you are having a good day. Sincerely, Management and Staff

"Smell of smoke in hallway"

2
03/11/2015

This hotel smelled of cigarette smoke in the hallway. Nasty. We wanted an additional room but were told that housekeeping had failed to clean all of the rooms that had been vacated that day. The facilities here very nice. New hotel, new amenities and comfortable environment. Needs better management.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are sorry that you experienced that issue in our hotel. We are a smoke free hotel and hope that guests honor that environment we have established. I do apologize that we were unable to get that cleared up for you. When you are in the area again, please let me know so that we can make sure we meet your expectations. We want our guests to enjoy their stay with us. Again, we apologize for the issue you experienced with us and hope that you will see us again. Sincerely, Management and Staff

"Great hotel, close to everything in French Lick"

5
02/11/2015

This was a newer hotel, built in May of 2015, I believe. It was very clean and modern. It was very close to the casino, restaurants, Catholic church, etc. I would definitely recommend this hotel and will stay here again if we're in the area.

"Excellent acommodations and location"

5
01/11/2015

Our room was bright and clean, plenty of lighting for evening reading. The staff were available and had a "ready to serve" attitude with knowledge of the area. The breakfast was total, with really reasonable cost per night.

"Very clean"

5
01/11/2015

My husband I spent 2 nights here. We wanted a relaxing anniversary weekend and this hotel was perfect! The staff were very nice and the breakfast was pretty tasty. Everything was clean and orderly. We will stay here again when visiting the area!

"Ideal Hotel for French Lick"

4
29/10/2015

Conveniently located, well maintained and excellent value. We also felt that the rooms were more spacious that at other hotels The breakfast was included and the offering was fresh and a good variety. The staff was very attentive.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We greatly appreciate your kind words and review of your stay with us. We are so glad that our staff service met your expectations and that you enjoyed our complimentary full breakfast buffet. We also appreciate that you enjoyed our spacious accommodations because we want our guests to be able to stretch out and relax when staying in our rooms. We hope that you will visit us again soon. Hope you are having a good day. Sincerely, Management and Staff

"What A Wonderful Place to Stay"

5
27/10/2015

This being a new hotel left little to complain about. Our stay began with a very nice greeting from Mercedes. Most hotels make you feel as though you really shouldn't be there bothering them. This is why i seek out best western hotels. Mercedes made us feel like family. My only disappointment was breakfast. There were many things to choose from, however most were old or poor quality the eggs were inedible the biscuit and gravy were tolerable but definitely not made daily. Bacon left in grease. The women taking care of breakfast appeared to be doing their best to provide a good meal I just don't think they had much to work with. There appeared to be a chef there one day of our stay in August 2015 trying to help but the next day still the same. This should in no way discourage you from staying here you wont be disappointed.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We want to thank you for letting us know about your recent stay with us. I do apologize that you didn't enjoy your breakfast experience with us. We did have a chef come in and help our staff come up with some new things for our buffet which we have gotten rave reviews on. I hope that you will give us another visit to see if we can't improve your breakfast experience with us. Again, I am sorry that we did not meet your expectations of us. We hope that we will see you again. Sincerely, Management and Staff

"Great Stay - New"

5
27/10/2015

We opted for a short fall getaway to F. Lick and stayed here for 2 nights during the week. It was easy to find, a newer build, great service, quiet during our stay on the second floor (3 floors total) and a well appointed & attended breakfast area. We hadn't stayed at a BW property for many years and were impressed with this property. Close to F. Lick casino and local restaurants. Our cost was extremely reasonable and a most comfortable king size bed. A block off the highway so no noise of any kind here. Would definitely stay here again!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so pleased that you found our hotel easy to find and centrally located for your fall getaway. We take great pride in our complimentary full breakfast buffet each morning and our breakfast staff does do a great job in keeping it well stocked for everyone. We hope that you will visit us again for another getaway excursion. Thank you for your review of our facilities. We hope you are having a good day. Sincerely, Management and Staff

"Best Western was really PLUS"

5
27/10/2015

We couldn't have been more comfortable. The staff was available at all times and friendly, even though we didn't need anything extra. Everything was available without asking. Originally, we wanted to stay at the French Lick resort....but this was better. Less busy....and we still enjoyed the French Lick meals and casino.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so pleased that our staff was available to meet your needs. We strive to give our guests great customer service. And we are glad that only being a half mile south of the resort was convenient for you to get back and forth to enjoy the casino and restaurants they offer. We thank you for taking the time to let us know about your stay with us and hope to see you again. Hope you are having a good day. Sincerely, Management and Staff

"pleasure"

5
27/10/2015

Great.good location clean rooms everything as it should be would stay there any time that i needed goos place to end a long drive, Peasant and nice place to stay.Would recomend to any that wanted a nice place to stay

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for your comments on our establishment. We are so glad that you found us so accommodating and clean. We are always grateful when our guests refer our hotel to others. We thank you for your kind review and hope that we will see you again. We hope you are having a good day. Sincerely, Management and staff

"Couldn't believe how nice!"

5
27/10/2015

I am by no means snooty but it has been a very long time since I've stayed at a Best Western. I usually stay at one of the casino resorts but they were sold out. So I checked tripadvisor and it had this very new hotel listed as number 1 so we tried it. I think it took me literally ONE minute to check in. The parking lot and grounds are well lit. The hotel is very nice and clean. Honestly, when I stepped foot into the room, I thought it was just as nice as the higher end hotels. It was very spacious and comfortable. I will definitely be back!!!!

"Excellent place!"

5
23/10/2015

We spent three nights here and loved every minute! Friendly staff, especially Vera, at the front desk, but each lady that took care of the morning breakfast, was outstanding! From the lobby to our room on the third floor, this place is clean and spacious. Our room, 309, was very roomy with fridge and microwave, and large closet. We never heard a door slam or next room people talking the whole time! This will definitely be our place to stay in French Lick. It is located just minutes from the casino, grocery stores and fast food restaurants. The entrance road to this motel is not marked at all, so finding it at night is very difficult, but once you know where to turn, it's a piece of cake.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad that you found our location and that we were located conveniently to the resort/casino and other shopping venues for you. We have scored very high on our inspections for cleanliness and service and appreciate that it was noticeable to you. I will be sharing your kind words on our hotel with our staff so they know what impact they had on your stay. We always strive to make our guests feel welcome and make their stay memorable. Thank you for your comments on your stay with us and we look forward to your next visit. Hope you are having a good day. Sincerely, Management and Staff

"Outstanding Service"

5
21/10/2015

You won't be disappointed in any way that you've chosen to stay at this particular hotel. Staff is attentive. Service is excellent. Food is above average. Cleanliness is a priority. Location easy to find.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. I greatly appreciate your comments on our staff and service at our hotel. All our staff want to make sure our guests enjoy themselves and their stay with us. We hope you will be coming again to stay with us and we look forward to your arrival. Thank you for your review of our hotel. We hope you are having a good day. Sincerely, Management and Staff

"Excellent!"

5
21/10/2015

I would definitely recommend this hotel. It was very nice and definitely worth the money. The room was clean and comfortable. We used the pool, fitness center and the continental breakfast. All was very nice, clean, and orderly.The breakfast was delicious and abundant.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad to hear that you enjoyed your stay at our establishment. It sounds like you tried everything we have to offer from the pool, room amenities, fitness center, and our breakfast buffet. We take great pride in our complimentary breakfast buffet and are constantly trying new things to satisfy our guests. We hope you will come and visit us again soon. Thank you for your kind review of our establishment. We hope you are having a good day. Sincerely, Management and Staff

"Nice Place to Stay for Fishermen"

4
21/10/2015

Nice hotel in that it is close to Patoka Lake. We are Best Western card members, and enjoy adding points to our card with this clean, reliable chain. It is usually very reasonable, and serves a nice breakfast.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for your review of your stay with us. As a reward member, we value your opinion of our facilities and staff. We are so pleased that we met your expectations and look forward to your next visit with us. Again, thank you for letting us know how your stay with us went. We hope you are having a good day. Sincerely, Management and Staff

"great experience"

5
20/10/2015

the hotel was new, clean and breakfast was very good. great location, perfect place for a friends and family get away. would recommend this hotel to anyone. pool was nice, friendly staff. Centrally located to French Lick and West Badin hotels.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are glad that our location was convenient for your visit. We are happy to hear that you were able to enjoy all that we have to offer here at the hotel from the complimentary breakfast buffet, room amenities, and our pool. We love to hear from our guests when we have been able to accommodate them. We thank you for your kind words on our establishment and hope you will visit us again with your family and friends. We hope you are having a good day. Sincerely, Management and Staff

"Best Western Plus @ French Lick - very nice"

5
16/10/2015

The hotel was very nice and clean. Would stay here again if ever visiting French Lick again. Beds are very nice and comfortable, and the amenities in the room were great. Wish we could have stayed longer.

"Very Nice Facility"

4
14/10/2015

Convenient, clean, efficient, friendly and reasonably priced. Not in the center of town but well located on the edge. Friendly staff, ample parking, nice to adequate buffet breakfast area. Exceeded expectations.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We greatly appreciate your review of your stay with us. We are glad that you found our location convenient to get around and enjoy the area of French Lick. It always excites us when we can exceed our guests expectations and make their stay with us enjoyable. We want to thank you for reviewing your stay with us and we look forward to your next stay. Sincerely, Management and Staff

"Great hotel"

5
14/10/2015

We had never stayed in a Best Western before. The hotel is great and we were extremely happy with our room. The front desk staff was wonderful and very helpful. They got us set up with their Rewards program. Breakfast was very nice. We will be back!!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad that you chose Best Western French Lick for your stay. We are very excited that you found our facility inviting and our staff helpful to you. And we couldn't agree more that our breakfast buffet is very good. We thank you for letting us know about your stay with us and I will be sharing your comments with our staff. We hope you will visit us again in the future. Sincerely, Management and Staff

"Very Enjoyable"

5
12/10/2015

The hotel was very clean, the staff was very friendly, and the breakfast was amazing. We brought our two young sons 5 and 3 and they had such a nice time swimming and relaxing they were crying when we had to leave.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are so glad that your children enjoyed our pool and that our staff was accommodating to you. We are glad that you also enjoyed our breakfast which we are always striving to improve with such things as French Toast sticks and Fresh baked biscuits with sausage gravy as just a few new items. We want to thank you for taking the time to let us know about your stay and appreciate your kind words. We look forward to your next visit with us. Hope you are having a good day. Sincerely, Management and Staff

"Best continental Breakfast and MORE!"

5
12/10/2015

Wonderful accommodations, upon arriving without reservations they found us a room in Jasper Indiana. We stayed in Jasper one night and came back to this location the next night. Awesome Staff, best continental Breakfast, new hotel, very welcoming and well maintained.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. We are sorry that we were unable to accommodate you for your first night but are glad that you came back to us. We are always pleased to hear from our guests when we have done such a good job making them feel welcome and comfortable at our establishment. We also pride ourselves on having a very good breakfast buffet for our guests every morning. Again, thank you for letting us know about your experience with us. We hope to see you again real soon. Sincerely, Management and Staff

"Surprise"

5
12/10/2015

I usually stay in Hilton or Marriott properties, but this was a delightful surprise. This hotel was new (2 years old) and very nice. It was modern, the breakfast was hot (not just pastries and coffee), and the staff was helpful and cheerful. I really enjoyed this stay!

"Stay here if going for business within a 50 mile radius"

5
09/10/2015

Lovely hotel. Brand new. Large rooms, comfortable bed, hot breakfast. Great value! Stay here rather than any hotel in Jasper. So much more to offer - so much more customer- focused. Worth the quick drive in.

"good stay"

5
05/10/2015

new, clean . rooms are well layed out and designed. Bed comfortable. Staff friendly and helpful. The gal doing the breakfast kept things well stocked and clean. Would recommend this as an alternative to the pricier French Lick or West Baden hotels.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Good day to you. Thank you for letting us know about your stay with us. We always enjoy hearing from our guests how we did during their stay. We are glad that we met your expectations on cleanliness and staff friendliness. Our breakfast staff strive to take care of each guest and make sure that everyone is well fed with a stocked breakfast with many options to choose from. Again, we wish to thank you for your review of our establishment. We hope you will visit us again soon as we look forward to seeing you again. Sincerely, Management and staff

"Best Western Plus, French Lick, IN"

4
01/10/2015

Overall the hotel if very clean and comfortable. The check-in staff was accommodating, but did not seem to be very organized. I had to ask for a room key and they could not get my credit card to work after several times trying. Come to find out the front desk attendant was doing it wrong.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for your response! I am glad you liked our hotel and enjoyed your stay. I am sorry for our difficulties during your check-in. We are in the process of hiring and training some new employees. I appreciate your understanding and patience. I hope you will return to find a smoother check-in. Safe travels!

"Best Western Plus"

5
29/09/2015

We had a great experience in all aspects of this hotel and trip! Definitely will stay at it again. We had an infant and a two year old with us and were accommodated fully. Our kiddos had to take meds due to ear infections and there was a refrigerator to accommodate this need. We had ice packs with us while traveling, but there was no freezer in the fridge. The staff let us use their freezer to preserve our ice packs and this was very helpful. Room was clean, spacious, and exactly what we needed!

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for your response! I appreciate your kind words and recognition of the staff. We do try to give fantastic customer service here at the Best Western Plus and I love hearing comments that show our staff stepped up to take care of our guests. We look forward to your return and until then safe travels!

"BRAND NEW FACILITY"

5
28/09/2015

This Best Western is a brand new facility. It is located about 1/2 mile or less off the main drag. Clean, comfortable. Nice breakfast options. It is close to the golf course, French LIck Springs hotel, West Baden Hotel, the indoor waterpark, some dining options.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for your response! We are the newest lodging property in French Lick, Indiana. Great location and a great breakfast to start your day. We appreciate you staying with us and look forward to your return. Safe travels!

"Excellent Hotel Great Location"

5
27/09/2015

To begin with this hotel is clean as can be. Granted it is brand new but VERY nice. The location is great the breakfast is wonderful . Will stay here again when we are in the area. The only thing we would have liked it a Hot tub.

H D A, General Manager at BEST WESTERN PLUS French Lick, responded to this review
Thank you for your response! We do have a beautiful hotel with many great amenities. We do not have a hot tub here but our indoor swimming pool is heated and a great option for relaxing on the property. Come back soon. Safe travels!