Best Western Hotel Parkside Inn,  Frankfort

4.0/5  - basé sur 566 notations.
80 Chenault Road, 40601-9260, Frankfort, United States - Ver el mapa
+1 502 695 6111 +1 502 695 6112

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Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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El Best Western® Parkside Inn está situado junto a las onduladas colinas de la región de Blue Grass. Invitamos a todos nuestros huéspedes a tumbarse y simplemente disfrutar del confort de nuestras amplias habitaciones. Aproveche la comodidad de nuestro amplio estacionamiento en la planta baja de nuestro hotel. Comience el día con una revigorizante sesión de ejercicio en nuestro gimnasio abierto las 24 horas. Nuestros huéspedes están invitados asimismo a traer su traje de baño y nadar en nuestra piscina cubierta climatizada. Durante los meses de verano, vaya nadando desde el interior hasta nuestra piscina al aire libre y disfrute de los rayos de sol. Tanto si se encuentra de visita en nuestro hotel en viaje de negocios como de placer, siempre podrá disfrutar de un desayuno caliente completo gratuito con gofres recién hechos todas las mañanas. Si necesita indicaciones sobre cómo llegar a los lugares de interés o cualquier tipo de ayuda, nuestro personal estará a su disposición las 24 horas del día. El Best Western® Parkside Inn está situado a solo unos minutos de una gran cantidad de agencias gubernamentales, entre las que se incluyen la sede administrativa de los juzgados, la oficina del Fiscal General y la auditoría de cuentas públicas del estado de Kentucky. Incorpórese a la conocida ruta del Bourbon de Kentucky y visite las destilerías de Woodford Reserve y Buffalo Trace o realice un recorrido guiado por las destilerías Wild Turkey y Four Roses. Los amantes del buen vino podrán disfrutar de la visita a las bodegas Lovers Leap Winery en Lawrenceburg o los viñedos Elk Creek en Owenton. ¿Cómo visitar Kentucky sin pasar por una de las numerosas granjas de caballos? Este hotel BEST WESTERN está situado a poca distancia de Three Chimneys, Airdrie Study Gainesborough Farm, así como otras muchas a poca distancia en auto. Si se encuentra de viaje en Frankfort por asuntos de negocios, el Parkside Inn está situado a sólo unos minutos de Topy, Montaplast, Greenheck y la nueva área de desarrollo de Parkside Development. Si desea relajarse y desconectar de su día de trabajo, encontrará una gran variedad de tiendas a poca distancia a pie de nuestro hotel. El centro comercial Parkside cuenta con establecimientos de Kohl's®, TJ Maxx® y Dressbarn®. Acabe la jornada con una cena en uno de los numerosos restaurantes con servicio de mesa de la zona, entre los que se incluyen Cattleman's Steakhouse, Miguel's o Cracker Barrel. Disfrute de su estancia en nuestro hotel.

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Habitación 1

Opinión de nuestros clientes


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Basado en la opinión de 566 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
242
Muy bueno
 
223
Bueno
 
78
Mediocre
 
13
Horrible
 
10
Con amigos Con amigos 53
De negocios De negocios 133
En familia En familia 177
En pareja En pareja 149
En solitario En solitario 34
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Best Western Parkside Inn,Frankfort
  • 4
    « Typical Best Western »

    Stayed five nights here during my annual Kentucky Derby trip. Good value on the price of $631 for the five nights. Generally hotels jack up their prices during this week. Motel is conveniently located near an interstate. Though close to an interstate highway, it is pretty quiet. It is a few miles from downtown Frankfort, but still close to a strip mall and restaurants. Room had the standard mini fridge, microwave, iron and ironing board. All appliances were in good working order. They offer the standard breakfast of eggs, meat, cereal, juice and fruit. Nothing outstanding, but good enough to get one started for the day. Room was clean and beds were comfortable. Pillows were a bit on the thin side, but not a big deal. I would stay here again.

    5
    « BW Parkside Inn »

    Very attractive hotel, and absolutely a great staff. Room rate was too high though. The breakfast was very good, and had plenty of items; well-prepared. The rooms were very nice, and the hotel had many amenities, including an indoor-outdoor pool.

    5
    « Great Place »

    On a golfing trip we stayed at this hotel. Excellent service, great rooms and a very good complimentary breakfast. Also, I forgot my hanging clothes in the room. I called the hotel and the staff mailed my clothes to me in Michigan. Great services, above and beyond....

    1
    « Avoid at all cost! »

    My spouse and I were visiting the Kentucky Horse Park for the first time to go to the Land Rover 3 Day Event, one of the top 3 in the world. Even though I made these reservations in October 2017, a full 6 months ahead of time, Best Western managed to screw it up!!! When I made the reservations for a king room, I got a confirmation for a king room. When you're traveling with your spouse for a romantic get away, who wants double beds???? When we walked into the room, I was flabbergasted to see 2 double beds! I immediately called the front desk and explained I had a physical paper printout stating king room and my confirmation number. Rachel, who I spoke to, kept saying when the online reservation came through, it did not state a specific room and "there was nothing in the change log" indicating a change. So either the hotel was lying or there's some serious issues with the Best Western reservation system. Because the hotel was full, we had to keep the room. I did explain this at check out and we got 500 points on our rewards account. That's a moot point because we will NEVER EVER stay at a Best Western again. They have lost my trust in this company. Oh yeah, also one of the beds was dangerous. The mattress was on some rickety frame and actually tipped to the side when my spouse was getting out. We are Marriott rewards members and will be staying exclusively at Marriott properties from now on. GOODBYE BEST WESTERN!!!

    5
    « Great weekend get away! »

    We went to Kentucky to enjoy some bourbon tastings and we had a blast! Southern Hospitality is wonderful. We met many wonderful people and the Parkside Inn was no exception. We loved the place, great room (we had a suite and it was huge), great location and a wonderful breakfast that's included in your room rate. We hope to get back and visit again soon..

    3
    « BREAKFAST WAS A NIGHTMARE »

    Older hotel but fairly well maintained. The biggest problem was the breakfast area which is entirely TOO SMALL for the number of guests who meet there for breakfast. Extremely noisy and not enough room to move around without spilling something. Replenishment of the breakfast items did not meet the demand of so many guests. I believe the Fire Marshall would have occupancy issues with this area. Due to this hotel being by some railroad tracks, ear plugs are provided in the rooms. We only heard one train come by and it was far enough to just barely notice.

    4
    « Good stop, great indoor pool also outdoor seasonal pool »

    This motel is set on a hillside on a large site with a grassed area surrounding the motel. ( why no chairs and tables for the guests to sit outside year round? ) Two floors with drive up on the 1st floor. Standard rooms are good, suites have large living area with separate bedrooms and working area, well worth the extra.No drive up for suites which is strange.Breakfast is good standard, but big plus for this motel the pool area. Large impressive pool ( one of the best indoor ) and pool continues outdoor seasonal. One of the warmest pools around. Again why no furniture in the outside area before outdoor pool available? Reception very helpful and a good value stay for the price

    5
    « a great stop »

    We were headed home so this was our last stop and we were not disappointed they only had one room left, very clean large room on first floor with a door to the parking lot and another to the hallway for easy access to the front desk and breakfast, which was well presented with fruit and other hot items.

    4
    « Nice upgrades »

    We stayed here one year ago on our annual anniversary trip, so we came back to this property again. We had a pleasant visit but noticed they upgraded the breakfast from a continental offering to a full hot breakfast bar with eggs, bacon, sausage and gravy. It was a good upgrade over last year a d will return in a few weeks with our daughter in her graduation trip.

    4
    « This place is beautiful »

    Me and my cousin visited here for a weekend getaway. The staff was pleasant, and the place was beautiful. The only problem i had was the pool not being open later. There isn't a life guard at all, so why cant grown adults swim late at night.

  • 4
    « Great hotel »

    The hotel was beautiful, great location. Hotel staff was nice, The room was what you would expect from a hotel room. There were 2 exits to my room, so I could hear people in the hallway, and people outside, which is also to be expected, but the hotel provided ear plugs. The bed wasn't very comfortable.

    5
    « Older hotel but nice. »

    Stayed here for one night while traveling through the area for work. Check in was quick and the front desk worker was really friendly. Rooms had both interior doors to the common hallways and exterior doors to the outside which was nice for a quick and easy offloading of luggage. The room was quite and they even provided ear plugs if needed, though I never used them. Bathroom was clean though a bit cramped. The room itself was spacious and housekeeping did a great job on the room. The beds were comfy and so was the bedding. Breakfast was a selection of hot and cold items, plenty of options and well stocked. I would stay here again. Though not located in the center of town it was easy access on and off the freeway.

    5
    « Excellent choice »

    The hotel is clean, and the staff is courteous and professional. I was greeted by a very professional young lady (sorry, I forgot her name, brook maybe )....She made great recommendations about dinner choices close to the hotel. Madison, Manager is wonderful as well. The Rooms are spacious and nicely appointed.

    5
    « Christmas trip 2017 »

    Going to Ft. Meade, MD for Christmas stayed going up and coming home at 2 very nice BW's. Always stay at BW's. Best for the money and very nice staff. Love their breakfast, makes it so easy to get a good meal before getting back on the road.

    5
    « Fantastic stay »

    Wonderful staff that goes out of their way to assist and serve. Very pleasant stay with a group of high school students. We were tax exempt and the new desk manager couldn't get state tax removed, but her supervisor came in to fix it while we were eating breakfast. We were on the road with no delay in departure. Very nice people, pristine rooms, wonderful service.

    5
    « Home away from home »

    This hotel is very nice. Located close to interstate access. Breakfast is top notch. Would stay here anytime I travel without even having to think about it. Reasonable rates. Staff are very friendly and accommodating.

    5
    « Couldnt believe the quality for the price »

    Stayed here while traveling for work. Very clean, up to date rooms. Breakfast was fresh and had plenty to choose from. Nice indoor pool. Location was great and is close to EKU. I will definitely be staying here again.

    5
    « Reliable and comfortable »

    I always stay here when going to training at the KACO Building. It is close and clean and comfortable. I have grown reliable on the staff to meet my needs. I wanted a hair cut and went across the road to Planet Salon. I wanted to go shopping and went across the road to TJ Maxx and Kohl's and Ulta and Pier 1. I wanted to go eat and I went to the Cattleman's, the Waffle House, and Zaxby's all located right there close to the hotel. I was where I wanted to be and had access to everything I wanted to have access to. This is the place to stay.

    4
    « Convenient Stay »

    This motel was extremely convenient to meeting locations and restaurants. The room was comfortable and clean. TV Stations were very good. The only issue I see was the breakfast offered was really not very good.

    4
    « Very good »

    We were greeted by 2 young people who were very nice ! The building is older , but rooms are bigger ! Lots of counter space in bathroom . Breakfast was the usual fare . I highly recommend this hotel . Right on the highway too

  • 4
    « Beautiful Motel »

    Very nice place to stay. We will stay again. Beautiful view, really nice rooms. Desk clerk was a wonderful person and was from our hometown. We come here quite often so we will be back to stay. I hope to try the breakfast buffet next time.

    5
    « Best Western Parkside Inn, Frankfort, KY »

    This hotel is in a great location with shopping, restaurants, convenient stores, etc. The staff (check-in & out) were friendly. The room was spacious & very clean. The breakfast was good. I would stay here again.

    5
    « Great Inn »

    Staff is very helpful and friendly. Room was very large and extremely clean. Breakfast was absolutely delicious. Bed was very comfortable. Would highly recommend this Inn and will stay there again when we are visiting family again

    5
    « Excellent Hotel »

    This hotel is quietly located directly off of the I64 exit. The room was insulated from traffic noise and the room temperature control is excellent. I would recommend this to anyone travelling to Franfort, KY for family or business purposes.

    5
    « Great place »

    This place is clean, comfortable and inexpensive! The employees make you feel welcome and comfortable. They go above and beyond what is expected to make sure you want to come back for your next stay. The Internet is good. The breakfast bar is always clean and fresh. And the location is convenient. The downstairs rooms have two doors., you can pull in right in front of your door for easy loading and unloading.

    1
    « Treated Terribly-Avoid at all Costs »

    I have been staying at this hotel for nearly twenty years. In the past year I have had two significant issues with one employee that had ensured I will never stay here again. I work for a County Health Department and we complete our reservations online and pay with our credit card. For whatever reason, this employee demands a credit card verification and states we didn't pay. I had to track down my finance person and have them resend information before I was allowed to check in. I want to state, this had happened at other hotels and they have allowed me to check in and out finance people would allow us to fax in the morning when my work opened. This treatment was unnecessary, unprofessional, and rude. On another occasion, I was not allowed to check in because I didn't have a personal credit card. I explained my wallet had been stolen and I didn't have a replacement. They told me I had to produce one should I rent a pay per view movie or something. I assured them I would not and even offered to give cash so I could get checked in. They refused. They were only satisfied when another person loaned me their credit card to put a dollar charge on it. Again, unnecessary, unprofessional, and rude. As a customer, I don't expect a lot. Give me my room and leave me alone. Don't give me attitude, don't lie to me, and don't treat me like garbage because I am the only female there. Yes, I said it- my being a female had a part. I personally watched this staff person dawn over all the men who checked in while I was treated like I had spit in his face. I will never stay at this establishment again. Furthermore, I will never stay at a Best Western again. I may be just one person, but my money will be spent elsewhere.

    5
    « Pleasantly Surprised »

    I wasn't expecting much, but the whole experience could not have been better. Well, a properly adjusted TV would have been nice, but that is the least important detail. I watched TV on my computer. NBD!

    4
    « Pleasant overnight stay »

    Same day reservation when we decided to add Frankfort to our state capitols to visit on this trip. The hotel is pretty at night, desk clerk was helpful and friendly. Room was nice, an outside and inside hall entrance on main level. Unfortunately no parking close to it after we went for a late dinner. Lovely pool, but it was way too cold for us to enjoy-seems a waste to heat it at all if not warm enough for people to use it. Nice fitness room. Nice breakfast. Cookies when we arrived.

    3
    « Okay for the price »

    Beds are small and the room did not have enough towels, especially if more than 1 person was staying in the room. No trash bags were to be found for garbage. The location of the hotel is great and right off the interstate and the price range is a good value. Hotel does not have an elevator so you have to pack your bags up the stairs if you are on 2nd floor.

    3
    « Average hotel with disappointing breakfast »

    We booked this hotel for one night due to location and price. The location was great as we planned to explore some distilleries, which are right down the road. The price was great but with that price of course comes the hotel and service that you expect in that price range. The bottom floor is more of a motel with doors opening into parking. We were on the second floor and there is no elevator. The room seemed clean but smelled like an old motel. The folks behind the desk were fine and efficient. The reason I am giving his hotel "average" marks is because of our horrible breakfast experience. We went down to the breakfast room 30 minutes before breakfast was to end. There were no forks. There was no pancake batter to make your own waffles. There was ONE hardboiled egg in the little fridge. The hot food was all just about empty and one was completely empty - it might have had some sort of eggs in it??? There was no worker to ask for anything. I actually went in the back room and found the worker and asked for cups to get coffee, which she said she would get. After a while of not appearing I went back to look for her again and found her coming out with some cups. With cup in hand finally I went to the air pot and guess what, no coffee. We gave up at that point and went across the street to Starbucks and got coffee and something to eat. Why even offer breakfast? There is a Marriott right next door. Pay a little more and stay there instead.

  • 5
    « Great place to stay »

    I generally stay at a Hampton Inn or Comfort Inn. This is a great hotel . Generally stay on top floor . This is a 2 floor hotel with no elevator. I stayed on the 1st floor which there were 2 ways to enter the room . Pull up to the front of your room in your car or enter from the hall. The room was larger than a Hampton or Comfort the bed & pillows were great. The breakfast was like the Hampton or Comfort.

    4
    « Bourbon Trail »

    Only missing was a shuttle. Great staff and location. Clean. Close to Bourbon trail and gave good advice on places to eat in town. Would definitely stay here again. Breakfast was on time and very good.

    1
    « Reservations »

    Our reservations for specific rooms made months ahead of time were not honored. Hotel management filled one of the adjoining rooms reserved for us. We ended up on the second floor with NO ELEVATOR. Not a good experience.

    5
    « Great Place to Stay »

    Beautifully decorated hotel. Rooms were spacious and clean. Front staff was very friendly and curteous. Convienent to resturants and shopping. Breakfast was the usual free fare for chain hotel. Would definitely recommend this hotel!

    4
    « Good night's sleep »

    We chose this hotel over our usual choice, because it offered the same amenities at a better value for the time we booked. The room was comfortable and we experienced no problems. My husband appreciated the motel aspect of being able to unload our belongings outside the door of our room rather than lugging them through a lobby and up an elevator of a hotel.

    4
    « nice new place very nice »

    check in was good they had room for us since we were denied a room at another best western and had to find this place and this was a lot better looking and secure than the one we had booked and they overbooked so this place by far a better place to stay

    4
    « Clean hotel. Nice staff & nice breakfast »

    Room and common areas were clean, comfortable and well-furnished. Staff was friendly and very helpful. Wide variety of breakfast items. Great location right next to I-64. Bed was comfy. I'd definitely stay there again.

    5
    « Very nice hotel, great location for distillery visits »

    My wife and I stayed one night and thought it was a very nice hotel. Everything was clean and functional, the staff were very helpful and friendly. Our toilet had a leaky flapper but other than that, it was excellent. Breakfast was very good and even the coffee was good!

    5
    « Great place »

    All the people were nice & helpful. We felt safe. It wasn't far from a lot of tourist attractions so we stayed here. The other hotels that were closer to things were all expensive. I liked the fact that we had 2 doors to our room; one from the outside & one interior.

    5
    « Love Best Western »

    As always we had a great stay at another Best Western. This is the only hotel service we use now. Rooms are always clean and the staff is always great. Thank you again to Best Western and staff for another great stay.

  • 4
    « holiday in ky. »

    unique with outside and inside room doors quieter than most and a little off road. the pool seems to be main attraction,god only knows why unless heat the water for cool days. the free breakfast can become a bit old, after a few mornings of free breakfast, we were ready to buy breakfast of our choice

    4
    « no elevator but great staff »

    I stayed here for work recently and was impressed by the staff. The girl that checked me in was nice but i can't remember her name. Sara the night manager is phenomenal though. She gave me lotion, toothpaste, and extra blankets and even let me eat dinner in the breakfast area. I really appreciated being able to eat somewhere besides my room. Breakfast is good but the menu is better some days than others.The potato and pepper blend was great though and I wish they had it more often during my stay. The pool area is nice and actually has two connecting pools one outdoor and one indoor which I haven't seen in many other places.

    4
    « Wish we had been able to try the pool... »

    We arrived late and hungry and were handed a list of available restaurants as we checked in. The room was clean and spacious. The breakfast was good with the area being constantly maintained. We got back too late from dinner to try the pool, but it looked well maintained, also. Only complaint was a built in night light that was so bright that I had to hang a towel over it to dim it. Such a weird, small complaint.

    5
    « My Stay »

    It was a super hotel the pool was very well maintained. The entire experience was super. Will definitely be visting again. The breakfast was so complete with just any choice you could think of. The waffle maker worked so well and the lady that was overseeing it ..was super. Very good coffee.

    5
    « Loved Frankfort & Best Western Parkside »

    We stayed three nights at the Best Western Parkside Inn while visiting Frankfort. Our room was very nice, clean & had everything we needed. We were lucky to have a ground floor room so we were able to park in front of our room & didn't have to worry about carrying our luggage up steps. We loved that the room had an access door to hallway so we didn't have to go outside to walk to breakfast area. There were many breakfast options & always something hot, gravy & biscuits, eggs, etc. The breakfast area was small but there was always a table available when we were there. The beds & pillows were very comfortable! The wifi was a little iffy at night once everybody came in, but during the afternoon if we were there, it worked fine! Access to the BW Parkside was excellent, right off I-64! Would definitely recommend BW Parkside.... very pretty building also!

    4
    « Rain rain rain »

    It was over all a good place to stay! We usually stay here because the Grandkids are close by! The staff at BW are always very friend no matter where we stay! Enjoyed the stay. And will probably be back next year

    5
    « Great Experience »

    Was really pleased with our stay. Hotel has a cool old Kentucky mansion look. Room was really nice and clean. Looked like it had been updated recently. Breakfast had good options. Pool are looked nice even though we didn't get a chance to use it. If you're looking for a cheap, clean stay then this is a good choice.

    4
    « Well worth it »

    Well kept, clean, helpful. Would stay again the next time we are in Frankfort.While we didn't take advantage of the pool or fitness center, it was good that they were available. The suite we enjoyed was more than spacious, we could have done cartwheels in either of the rooms. Ask for one of the suites and get the AAA or AARP discount. Well worth it.

    4
    « Comfortable and Clean »

    Wonderful room! Comfortable bed with 3 pillow on each. Only improvements my picky brain can come up with is an extra blanket in the room, a tastier sausage, and gravy as an option. They had brownies with frosting when I checked in! The staff are so patient and kind!!

    4
    « Good location, price, room »

    We were there during August. The indoor/outdoor pool was a welcome feature. The breakfast had eggs on the weekend but not weekdays. It did have coffee, fruit, yogurt, cold cereal and a waffle maker. There was a small coffee maker in the room and a hair dryer.

  • 5
    « location and quality »

    We stay here every year when in Frankfort, The staff are all excellent and friendly. Great indoor/outdoor pool and workout area is provided. It is close to restaurants, shopping, the expressway. It is a short trip into Frankfort. A great place to go on the Bourbon Trail experience from also.

    4
    « Awesome pool area!! »

    Such a nice hotel, the pool area is amazing! The indoor / outdoor pool was a hit with my family. The depth was 3-5ft. We was very pleased that towels were provided. The room was acceptable, we had only minor issues but would totally recommend. It's a great value that includes a warm breakfast for my family that I didn't have to cook.

    5
    « Great place to stay! »

    Do yourself a favor and stay at this hotel. The staff is great and even the though the rooms are a little dated, they are comfy, quiet and restful. Book a night or two now! If you get Rachel at the front desk, consider yourself lucky!!

    4
    « Great Stay »

    Love the indoor outdoor pool! Great value and the kids loved the strawberry pancakes! We were driving from Washington DC to St. Louis and reviewed hotels along Interstate 64. We chose this hotel for the pool and were not disappointed. It is connected inside/outside and we liked swimming at night. Happy that it is right off the Interstate and across from a mall area.

    4
    « Enjoyed our stay. »

    Spent several days here. The first day we had a problem with the shower and reported it to the front desk the next morning. I must say they were instantly responsive and assigned us another room immediately. No problems in that one other than a blinking clock which I couldn't fix. No matter, because the microwave in the room faced the beds and that had a clock. Had it been a serious issue I'm sure it would have been taken care of in the same manner as the shower. Our room thermostat was on the A/C unit itself. The room and bath were very clean and the beds were excellent. An inconvenience was that we wanted to buy a bottle of water, but one machine would not take your money and the other three had "out of order" signs on them the entire 5 days we were there. A trip to a nearby supermarket fixed that. They have coffee in the lobby area, and there are nearby restaurants. If you are on the first floor, you can access your room either from the outside, or from the central hallway. There are no elevators to the second floor, but there's a ramp to make access with a suitcase easier.

    4
    « Great experience »

    We have stayed here on two different occasions. It is close to the interstate and the motel has huge rooms and a hot breakfast. The people working here are very friendly and helpful. Next time we are going through this area we plan to stay here again.

    5
    « Great hotel »

    Usually stay here a couple of times during the summer and again at Christmas every year. It is the halfway point on our way to our daughter in Missouri.. Always a pleasant stay, with friendly staff. Only drawback to this hotel is the fact that it does not have an elevator. If your on the second floor, pack light.

    5
    « Exceptional experience at an exceptional price! »

    I stayed here with my 3 teenage children for 3 nights. Very friendly staff. Extremely clean room and large rooms. Door to outside and to inside hall made for a very convenient stay. We were able to park out car right out front of our door on the first level. The pool area was clean and enjoyed by all. The free breakfast was the best we have ever experienced! A full breakfast which on Saturday included bacon and scrambled eggs and biscuits! (In addition to the waffles, hard boiled eggs, yogurt, cereal (better selection than normal on this too) fresh fruit and canned peaches. Shredded cheese for eggs and a build your own waffle bar! Choice of strawberry or original waffle batter along with a waffle bar with 10 or more additions you can add! 3 kinds of juice, several milk choices including soy! I could keep going! Amazing!

    4
    « Good location,clean and friendly staff »

    We had a problem with our room and had to change rooms late at night and were told we would get discount upon check out but manager on duty would not give us quoted price. Breakfast was good and staff was friendly in breakfast area.. Cleaning staff wanted in our room before we left each morning

    1
    « Unsafe for families - AVOID AT ALL COSTS »

    Stopped here with 2 kids after a long day of driving. Checked in and then realized this is a party hotel for truckers and construction workers. Entire backside of the dimly lit parking lot at the hotel was a ripping party of dudes smoking weed, drinking and yelling. Which would be fine if I was a kid looking to get drunk and fight, but Not an environment for children. We stayed all of 10 minutes and checked out. I was told they could not refund or comp the room. Avoid this place at all costs. Far safer to keep driving.

  • 5
    « OUSTANDING PLACE TO STAY IN FRANKFORT KY »

    It was extremely hot an humid in Frankfort, KY during our stay at the BW. When you are showing horses all day, you appreciate a clean, cool, comfortable environment to sleep and relax in order to prepare for the next day. The BW in Frankfort, KY offered that and more! The staff where super friendly and hospitable. The location was fantastic and they also sponsored the show offering a rate for the riders which was greatly appreciated! We highly recommend the BW in Frankfort KY now and in the future! BTW- they have an awesome pool!! THANK YOU SO MUCH!

    5
    « Great Place to Stay »

    Room was very clean, staff was wonderful. The kids loved the pool. Great Location to everything in Frankfort. I did have a problem with my lock on my door when I arrived. Reported to front desk, it was not handled until the morning but the day maintenance man was very nice and fixed it right away.

    5
    « Clean, cheerful hotel »

    Older hotel, but very nicely refurbished. Everything was clean and in good working order. The staff was cheerful and helpful. Even the guests were cheerful! Interior corridors, but a second door to the outside was great for bringing in suitcases from the car!

    5
    « Convenient, clean, cute »

    A convenient location right off the highway made this a perfect stop in route to The East Coast. The hotel room was clean, the indoor/outdoor pool is great for all weather conditions, the entryway staircase and brings Southern charm. The staff was very accommodating

    4
    « Very nice Best Western »

    Wife and I stayed here 1 night while visiting the area. We've found most Best Westerns to be quite nice and this one was no exception. The room was very clean and appeared to be recently updated. The king bed was comfy and room was equipped with fridge, microwave and coffee maker. As it was about 95 degrees that day, we enjoyed relaxing in the pool after dinner. There are actually 2 pools that are connected, 1 inside and 1 outside. They provide a nice breakfast with a good variety of items such as eggs, waffles, toast, oatmeal, cereals, fruit etc. Rates were very reasonable and I would not hesitate to stay here again. The only negative is, the hotel faces a 4 lane highway so you do get some traffic noise. This probably doesn't bother some folks, but I am a light sleeper and would request a room at the back of the building next time.

    4
    « Spacious and clean »

    Hotel room was spacious and clean. Bed was very comfortable. Staff was courteous and pleasant. Breakfast was adequate and fresh. Cattleman's Roadhouse Restaurant across from the hotel has a great salad bar and steak.

    5
    « Great stay »

    The motel was clean,very nicely decorated,recently remodeled, descent breakfast (biscuits good, gravy runny), very friendly and helpful employees. Location was perfect for our trip to Sparta, KY, for a Nascar week-end.

    2
    « Business Trip »

    Beds are like a rock. Overcharged on bill at checkout. Chris H at service desk for checkout was very rude when i brought the bill to his attention and showed him the reservation confirmation. I will not be back to this location.

    4
    « Good Stay »

    Nice lodging and good staff. Breakfast bar was pretty good also. Went there as an overnight stay. Wish it could have been a little closer to I75, but wasn't to bad getting back to the interstate. The hotel was close to restaurants and the staff was kind enough to present a listing of them and where they were located.

    5
    « The best Best Western! »

    We travel frequently and always stay at a Best Western. This was the best we've experienced. The rooms and property were very well maintained, very clean, and nicely decorated. The staff was friendly, efficient, knowledgeable, and professional. I liked that the rooms had doors both to the indoor hallway and to the parking lot. So we could park right outside our door and still didn't have to go outside to get to the lobby or vending machine. The price was very reasonable. We would definitely stay there again and recommend it to everyone.

  • 5
    « 5 Star Hotel experience »

    Staff went above and beyond to make our stay as good as they could by offering us fresh ice cream in evening and waters and a snack at departure. Rooms were accessible from the inside and outside of motel, very convenient. Pool was awesome, could go inside or outside, pools connected. Breakfast was everything you could want! Two thumbs up!

    4
    « great staff »

    it was agreat stay and well enjoyed the staff made me feel welcome i'm from 2119 miles away on a buisness trip they helped with food recommendations store locations ect... very pleased with the staff . my room was clean house keepers were amazing . went above expectations . very pleased and greatfull . front desk agents even printed me maps that i needed ect.

    4
    « Good location and great access to dining in area. »

    The hotel is located just off I-64. There are numerous restaurants both within walking distance or a short drive. We stayed here overnight while traveling to Indiana. The hotel provided large rooms with update bathrooms and a nice breakfast with a reasonable charge for the room. The staff was friendly and helpful getting us off the road and giving us directions to dinner. Morning breakfast room provided a place to relax and enjoy news and the coffee. I will use this facility again when I travel this way.

    3
    « Meh »

    Stayed here on 2 different occasions. The first room was great, second room not so great. Torn bedding and towels, no basic amenities such as lotion. Cleaning staff attempted to enter prior to checkout. Air conditioner didn't work well. Expected better from best western.

    3
    « Average no frills hotel »

    We stayed at this hotel for 1 night while visiting two area colleges. We arrived just before midnight, and the gentleman behind the desk was very friendly at check-in. We stayed in a double bed room, which was clean. The sheets and towels smelled fresh. The pool looked awesome but we did not have time to use it. The breakfast was lacking the typical hotel foods. There were no scrambled eggs, bacon, sausage, or potatoes. They only had boiled eggs, fruit, a waffle maker with various toppings, and Jimmy Dean sandwiches that you warm up in the microwave. Overall, it was a decent, average hotel that served the purpose for a short overnight stay.

    4
    « Nice place for the money. »

    We stayed one night with 3 small children. The room was clean, the pool was perfect for the kids. Good parking. The breakfast was ok( it was free). We would stay again. Only two story, but no elevator.

    5
    « Great Location »

    This hotel s very nice! It is undergoing some renovations, but nothing that hindered anyone. It was a great location for several visitor attractions. The room was very spacious and had a nice refrigerator and microwave.

    5
    « Much better choice »

    After leaving the Days Inn because of sanitation issues a much better choice with excellent customer service and extremely clean rooms. Pool area clean. All around great choice and priced good. I highly recommend the Best Western

    2
    « Be careful to review your charges! »

    I am not one to relish writing a poor review for a hotel. I wish I didn't for this one, but feel that I owe it to fellow travelers to advise them. The hotel itself isn't that bad, but we had a poor experience with the staff. In reviewing my credit card charges after our stay I noticed that I was charged $250 more for the room than my receipt showed. I contacted the hotel and they said the charge was for smoking in a non-smoking room. I explained we are non-smokers, and did not smoke in the room. But the manager assured me he had been to the room and found "evidence" of smoke. It smelled like smoke. Yes, I agree. It did when we got there. It did when we left. But we did not smoke in it. They refused to refund the charge. Lesson learned, and here's the message for those who may stay: If your room smells like smoke, alert the staff upon arrival. Otherwise, expect to be accused of smoking in it and being assessed $250 for doing so. Had it not been for this unprofessional charge, I would have rated the stay average. Breakfast was good. Rooms weren't too bad but, obviously, smell somewhat of smoke. Our room had doors that opened to both the exterior and to an interior hall. Buyer beware.

    2
    « Don't stay here if you want a good night's sleep »

    The staff was awesome; pool area very nice. Beds were horribly hard and difficult to fall asleep in. There is also no elevator in this hotel, making it difficult for people who have a hard time climbing stairs, esp. carrying baggage.

  • 5
    « Great Stay »

    Unlike other BW's we've stayed in. Beautiful circular entrance with the motel on the hill and beautiful grassy hill in front. They have an outdoor/indoor pool and you can swim from one to the other. The fitness center was pretty good. You have an interior as well as an exterior door. Convenient to the roads to downtown, just a short drive.

    4
    « Best Western review »

    I have always enjoyed staying at Best Western establishments in the past and always are my first choice. On this trip we found this Best Western just off the freeway we were traveling and it was very convenient. The Hotel staff were very helpful and friendly. The room was clean, but the two queen size beds seemed a little small, if there would have been two people not of average size. The indoor and outdoor pools looked very inviting but I did not utilize them. The staff did recommend a very great place to eat, but there are a lot of dining spots close by. The breakfast was very good and the check out was easy and fast.

    5
    « Awesome »

    Very nice hotel and wonderful staff. Would definitly stay here again. The pool is a combo indoor outdoor one separated by a glass partition which was fun. Staff very knowledgeable about things to do and see in town. Also very friendly and efficient.

    4
    « Good place to stay, with a southern vibe »

    We enjoyed our night's stay at this older southern-styled motor-hotel, perched on a hillside just off the highway. Front desk was friendly and helpful. Room was bigger than we expected, with a king bed and sofa. Everything felt clean and orderly, though nothing is particularly new or updated. Our bed was quite comfortable and the room darkening curtains worked well. The free breakfast was average. The bedding was a little unusual--a thin blanket between two sheets; fine for us but not great if you prefer the feel of a heavy blanket or comforter.

    5
    « Good choice »

    The hotel is convenient right off of the interstate and it has good curb appeal. I was on the first floor and the room had a door to the parking lot - like the old school motels - and one to the hotel interior hallway. This made unloading and loading a breeze. The hotel provides complimentary internet, which is appreciated. While the decor is not ultra modern all of the important things worked well like the toilet, shower, sink, and A/C. This is a good hotel for people who like value and quality. I recommend a stay at the parkside inn.

    3
    « Needs new staff »

    Hotel itself is decent. Good location, comfortable bed, breakfast. Staff, different matter. Gave our lower floor room to someone else (no elevator). Had to get new keys 2nd night just to get in our room. Could not open outside doors with our keys. No apologies at any time. Staff incompetent!

    5
    « Motorcycle trip »

    Great staff and clean hotel. The staff was very helpful and welcoming. Would highly recommend the hotel. The rooms are kept up very well. I have stayed at many hotels on my motorcycle ride trip and this hotel was one the nicest rooms on our trip

    5
    « Clean, comfy, quiet. I'd stay here again. »

    We arrived at the Best Western Parkside Inn after 1:00am, and were checked in prompty. Our room was spacious and the beds were clean and comfortable. The shower was spotless, with plenty of water pressure and hot water that was good and hot. The sink and vanity area is outside of the bathroom area, a bit of a concern if you need to get ready quietly in the morning while the rest of the family sleeps, but then again, it's nice to be able to use that area while someone else is in the bathroom. We didn't swim, but the pool was large and the area surrounding it was beautiful and inviting. Breakfast included a bakery assortment, boiled eggs, refrigerated breakfast sandwiches, cereal, make-your-own waffles, fruit, juices and coffee. The hotel pricing was quite fair. I'd certainly stay here again if I were to pass back through this way.

    5
    « Quietest hotel! »

    We stayed two nights and never heard a peep from outside or from fellow guests. The room was comfortable, clean, and within an hour of various places we visited. If we visit Frankfort again, we would return to this hotel.

    5
    « Clean and affordable »

    We came for a weekend getaway.. we were quite pleased upon arrival at the exterior of the inn..everyone at the front desk was pleasant and helpful..the property was well kept.. our room was probably the cleanest at any hotel that we ever stayed !

  • 1
    « Bad treatment from the Hotel Front Desk staff - not respect us due to our color skin »

    My recent 4 days stayed at this hotel for my business trip travel was not a pleasant and enjoyable at all at this hotel - want to bring up to the owner attention: 1. When we arrived and the front desk people informed me the reservation was canceled. I told them I booked through my company's travel agency and it could not be canceled. I asked them please tell me who canceled and what reason for that cancelation. They don't give me any hint and don't like to help me out after driving almost 7 hours to get there. So, it ended up I called the company to straight it out and finally to able to get a room. 2. They booked for me and my wife a room all the way to the end of the hotel. We don't like the room because at that end we feel not safe and too dark. I requested for a change - they are not happy. I told them I demand for a change. Finally, they changed my room to near the office on the 2nd floor. A second disappointment of the room. They put me and my wife (just a few months of married) into a room with 2 full bed. I asked them to change to at least 2 queen size bed or a king size bed which I prefer. They told me come down early in the morning. I told them I have to be at work early every morning and my wife can't speak English. Your staffs don't care my request to change to a better room. We slept on that stupid little full bed for 4 nights. You need to train your staffs to show a little respect with Asian people like us. 3. Problem after problem - late at night around 11:00PM of the 1st night, the room was locked us out, we went down to inform the front desk. It took more than 1 hour for us just sitting and wait on the front lobby. If we don't stay at the lobby pressure them to call for help, we probably slept out in the lobby. Your guys should offer us a temporary room to rest while fixing the door problem. Bad service from lobby's staffs. Other than your front lobby's staff bad treatment, the lady in the breakfast area is very nice and house keeping service are excellent. A lot of my teammates will be travelling to Frankfort to work for the next several months, your place has given me a nightmare for 4 nights and my back is hurting due to your full bed. To me, until your staffs are changing behavior of treating people with respect, I may come back.

    4
    « Nice hotel »

    We were very surprised by this hotel. Chris at the front desk was great. Room was very clean. Breakfast was the normal waffles cereal etc. The girl that worked the breakfast room was very good at keeping everything stocked.

    5
    « stay at Best Western Franfort, ky »

    Over all it was a nice stay, help went out of the way to assist. Will be staying later in the year. Will suggest to my friends. Breakfast was good, some other items may help. That would be a trial . Hope to return soon.

    5
    « Great Place to stay »

    I have stayed here several times thru the years and have always been happy with the condition and appearance of the hotel. Staff is great also!! Would highly recommend to friends and family. Will stay there on my way home if I go that way.

    2
    « If you value safety & security, don't go here »

    I arrived after a 12 hour road trip, checked in and was given a room. When I opened the room, it was already occupied by a 1/2 naked guy watching TV. I went back to the desk, and the check in lady apologized, called the room and the computer was showing it available - anyway, I got a different room. The room itself was clean but the shower was dingy and the bed uncomfortable. The following day when I returned to my room, I could not get in. The staff said someone else was in that room and insisted I must be in a different room as the computer has me in room #xxx. Well I have never been in room #xxx, slept in the other room the night before and all my stuff was still in there. So my room got booked to a different person while I was still in it. Talk about a security breach! My stuff could have been stolen while I was gone or someone could have walked in on me. Apparently this is a frequent problem as other guests complained as well. The staff kept blaming the computer and didn't seem to understand the severity of the situation. Poorly run establishment with uncomfortable beds as well.

    5
    « Clean & Comfortable Room »

    Very attractive and clean hotel. Room clean and comfortable. Quick check in and out with friendly staff. Continental breakfast included and well maintained with breakfast sandwiches, waffle, cereal, etc.

    5
    « Very clean rooms and friendley staff »

    I have stay at Parkside Inn Best Western Frankfort Ky. several times . The rooms are very clean and a nice size. The staff there is awesome especially Madison, Jamie, Brittany, and Chris. Very friendly and helpful

    5
    « A great experience »

    This is obviously an older hotel, once a different brand, but such a great BW now. The man at check in was great...sense of humor, accommodating, made sure we came back for fresh baked cookies later. Our room was at the far end on the back with an outdoor entrance making easy entry from the car...and so quiet! Room was very large with two big comfy beds, two chairs and table, desk, frig [with small freezer on top for refreezing ice packs if traveling] and microwave. Bathroom area large, clean, all in working area. The neat thing about the room, it had another door exiting into the hall so you could go to the pool area, dining area, front desk, etc., all from inside. Great for cold or rainy weather. Breakfast was very good....typical BW fare, but with two kinds of Almond milk along with the regular milk choices, various cereals and assorted nuts and fruits to go with waffle, oatmeal, or regular cereal. Dining attendant kept everything fresh, tables cleaned, and overall attentive. Out of a week on the road, 3 Comfort Inns and 3 BWs, this was definitely the winner.

    5
    « BEST place ever »

    This hotel is sooo clean. My husband and I had a suite. The rooms were huge. There was a sofa bed in the first room. A microwave and refrigerator. There was also a large screen TV. The next room had a King size bed, another large screen TV with a vanity area and a bathroom. Linens were nice and soft and they had king pillows. Would definitely stay there again.

    5
    « Frankfort ky »

    Great place, easy in easy out. Good breakfast. Clean. People are helpful. Will use them more in the future. Near many places to see and visit. Like keenland raceway Lexington and Louisville . There are many distilleries in there area that are a lot of fun too. I

  • 2
    « Too much confusion at front desk »

    We waited for about 10 minutes while the two people behind the desk were trying to figure out a gentleman's bill for his workers for the month. Seriously disappointed with service. Once it was our turn, he could not find our reservation for about 5 minutes. Then he said he found it but we cancelled.......grrr. We did not cancel and had the confirmation on my phone. He had to painfully enter all the information again. The worst check in we have experienced. Then we start to drive around to park closer to our room and the parking lot is full of construction and linemen workers sitting in their lounge chairs, drinking and cooking on their gas grill somewhat obstructing the driveway. The hotel should designate a space for these men.

    4
    « Great Deal »

    This hotel is a good price for the area. Room was clean and comfy. Staff was friendly and helpful. Free cookies between 6pm and 8pm were delicious! We were running late from dinner and trying to get a few cookies because it was our friend's birthday. Called the front desk and they were nice enough to make our party fresh cookies once we got back at 8:30pm. Great location to stay to go on the Bourbon Trail!

    5
    « Very nice room; excellent staff »

    Brittany who checked us in was especially welcoming; the cookies in the lobby in the evening were a nice touch! The hallways were clean and attractive, and this room was a welcome relief after a dingy, run-down room the night before somewhere else. The property was attractive from the outside too.

    4
    « Excellent service »

    The room was exactly what was expected, but the service at the desk by Jamie and breakfast area by Kennedy was outstanding. This road trip took us to a number of hotels and it was nice to go to breakfast and find all items fully stocked even at the end of the breakfast time slot. Kennedy was attentive to all guests and the breakfast room was immaculate. We were impressed that they had almond milk and real hard boiled eggs. Jamie at the desk is efficient handling guest requests even leaving the desk to help me get into my room. When the hair dryer stopped working he sent someone down immediately with a replacement. Best western ought to have Jamie and Kennedy model proper service for other locations.

    5
    « Nice rooms great locations »

    Very nice hotel for the price in frankfort area, close to Highway exit. The rooms are clean and spacious, there is nice pool area and fitness center. The breakfast was a highlight of our stay full buffet with variety of products, my kids loved waffles and I like coffee.

    4
    « Best Western Frankfort KY »

    Overall satisfied with hotel. Very clean. The staff was very professional and helpful. I would stay here again if I were on business in Frankfort. They could drop the pricing just a little. I average about $84 per night and I travel all over. I also stay at several chains other than Best western and I get some good deals. They can do the same on certain days if they wanted. It would encourage more to do more business with them. Overall not to disappointed.

    4
    « Very nice property »

    This is a very nice property offering both outside entry (first floor) as well as inside entry. We were able to back right up to the door making bringing our luggage and items into the room very convenient. The room was well appointed and decorated with good lighting and well cleaned. My only knock on the appointments was the lack of digital television and the service (guide for programming) was horrible. The Continental Breakfast was basic but sufficient to start the day. However seating was difficult as it's placed in a smaller room. We will visit this property again without hesitation.

    5
    « Mini road trip to Frankfort »

    We enjoyed our stay very much. The staff was very friendly, and our room was spotless. Even though all rooms were booked we were able to enjoy the pool by ourselves. The hotel is also centrally located.

    3
    « Ok place »

    The room was clean, mattress was old, staff was excellent. It is conveniently located just off the interstate. I wouldn't stay for pleasure but it did have a nice indoor pool and families were taking advantage of it. For a quick reasonable place to stay this hotel met my needs.

    5
    « Clean and comfortable. »

    The room was very clean and fairly odorless. The bed was very comfortable and the pillows were divine! My room (with.a King-sized bed) was very spacious and had a refrigerator. The staff was helpful and friendly.

  • 4
    « Good overnight stop »

    This motel is easy to find right off the interstate and reasonably priced. The night we pulled in it was about $15 cheaper than the Fairfield right next door. My wife doesn't like to stay in motels with doors that open to the outside so she was a bit annoyed with me that I wanted to save the cash and stay here instead of the Fairfield but when we checked in the girl was nice and gave us a room upstairs that doesn't have an outside access door. Breakfast was good. I was very happy to see they offer gluten free foods like rice chex cereal and yoplait yogurt. So many times at hotels we end up having to go to the store to buy something special for our daughter to eat since she has Celiac and must have gluten free food. The blonde lady working the front desk was very helpful in helping me find choices for my daughter. She told me her brother had celiac too and was very knowledgeable about the options and cross contamination. The young black girl restocking the breakfast room seemed bored and didn't really want to be bothered with helping me so I was very grateful for her help. I think her name was Shannon or something like that. She really went out of her way to help us and made travelling with food allergies much more pleasant. The internet is a bit slow since my daughter and I couldn't stream videos on our tablets from the room but overall it was clean and comfortable.We will be back here for sure when we go visit the Ark Encounter again!

    5
    « Awesome Experience »

    I could not think of enough words to stay positively about the accommodations, staff , welcoming that you get from a hotel. Traveling solo I stay at many places and this is one of the first that actually lives up to the standards that we as HOG members should look forward to on a trip.

    4
    « great staff but a little dated »

    This property is a little dated in the interior decor. The hallway carpet and wallpaper from the late 1980's could use a face lift but the exterior is beautiful when you drive up its like an old Southern style mansion. We checked in late at night and the front desk clerk couldn't have been nicer. I think her name was Sara. She gave us a room on the ground floor so we didn't have to climb the stirs with all our luggage and even offered to keep the pool open so the kids could swim after being stuck in the car all day. The kids loved the pool and I was so grateful the hotel staff let them swim after a very trying day on the road. There is no elevator at this hotel so ask for a room on the first floor if you don't want to climb the stairs with your luggage. Breakfast was pretty standard fare with boiled eggs, waffles, cereal, oatmeal, muffins, and fruit but it was plentiful and fresh. The hotel is in a great location and has a very friendly staff so it's a solid choice if you are staying in the area.

    4
    « Clean comfortable, though no longer for dogs »

    There really are not that many choices in Frankfort and if you travel with a small dog there are few. This Best Western is no longer pet friendly but I had been aware it was. I booked this as an option to the Hampton Inn where we stayed many times and this year their prices were even higher. We tend to go to an event the same weekend a local college has homecoming so hotels are limited. I'd stay here again! We noted the Tripadvisor rating. We found the property to be clean, updated, not quite as well decorated as some places we stay but very adequate! The front desk staff were extremely nice. While we skipped the continental breakfast we understand they are switching to a hot breakfast. This was a good room and priced fairly.

    5
    « good night sleep »

    Hotel was clean and beds were comfortable. WiFi worked great and breakfast very good. Would definitely recommend this hotel for anyone on a budget. The only downfall was the pillows. They were very, very soft. Other than that it was great.

    4
    « Weekend getaway »

    The hotel was clean and well managed. There was a breakfast with waffles, egg sandwiches, cereal, yogurt and fruit. The hotel was close to the highway and that helped with getting to nearby places. Grocery store and shopping close by along with restaurants.

    4
    « Free breakfast offered Soy and Almond Milk! »

    The room was clean and comfortable. We made our own plans for dinner after looking on TripAdvisor, but the staff made several suggestions. Great for just an overnight stay and a place to rest, sleep and have breakfast

    3
    « Business Traveler Option »

    Staying at the BW Parkside Inn for a business trip. Clean, simple, the breakfast was good and the wifi worked very well. The rooms were clean. The beds were comfortable. The staff were helpful recommending a place to eat. It is a little off the main drag, but an option of going to Frankfort for work.

    4
    « Good Place »

    This Motel is very convenient to the highway as well as Buffalo Trace (our primary destination) as well as the downtown area of Frankfort. Good value - clean, nice exterior appearance, friendly and accommodating staff. Will definitely stay here again.

    4
    « Clean and affordable »

    Stayed overnight for a business trip. The room was clean, comfortable and quiet. My only issue with the room was the corners of the bathroom were dirty. Breakfast had a variety of choices which was great. The only issue is that they have it in a little room and it was very hot when they were serving breakfast. Overall, it is a very nice hotel to stay in overnight or for a weekend.

  • 2
    « Clean and Affordable »

    A classic 2-story "mote," this Best Western is nicely updated and perfectly clean. I came for business and didn't have an opportunity to experience breakfast or the pool, but I can say that my room was clean and comfortable (for the money) and the staff was very friendly. In particular, I was impressed by the woman at the front counter. She was very warm and welcoming, she helped me select a great restaurant for dinner and she made sure my stay was as comfortable as possible. If you're looking for an affordable place to spend the night, this hotel is quite nice for the price. I hear they have great cookies in the lobby...

    5
    « A surprise and exceeded expectations »

    I stayed here for business. I was pleasantly surprised by the customer service upon arrival. It actually put a smile on my face since I asked for additional specifics for my stay. The room was fine. Bedding clean. Bathroom clean. TV and small fridge in the room. I had an interior and exterior door, therefore could easily go to my car, or breakfast down the hall. Sleeping was no problem. No noise issues. Excellent place for any traveler as it is centrally located. Oh, they also put out warm cookies in the afternoon next to the bowl of fruit that is there 24/7. And breakfast was plentiful with fruit, waffles, breakfast bars, cereal, etc. Very clean room.

    4
    « Nice resting stop »

    They only room available was a king suite. Big room more than we needed. Very clean and luxurious. Would stay here again. Breakfast was hot and just the right amount for road travelers. It was very quiet and the front desk was friendly and accommodating. Suggested a Mexican restaurant it was good.

    3
    « Good surprise! »

    Spent one night and we were very pleased with our choice. The room was very spacious and clean. It appeared to have been recently updated. The breakfast was adequate and the staff pleasant. It was a nice surprise and we would stay there again.

    5
    « Great for short trip! »

    I've been here a couple of times before, but this is my first review. I've always been here for short business trips and it's been great. Rooms have been pretty updated and clean. See pics/comments :)

    4
    « Decent Hotel, Good Service, Accessible Room Worked Well - Would do again! »

    We stayed at the Best Western Parkside while doing the Kentucky Bourbon Trail. The hotel was well located and easy to find, just off Interstate 64. The room was clean and well maintained. It took a bit to figure out the light switches until we realized there were TWO entrances too the room - one to the Hallway and one to Outside (Parking Lot). We needed the wheelchair accessible room. The bathroom door was sufficiently wide. It featured a roll-in shower. We did have to go to the front desk to get a shower chair to use, but the chair worked fine - sturdy and with the all-important back on it! The vanity sink was properly placed and accessible. We did think it a little odd that the beds were full size (not queen size), a little tight for our taste, so we used both. Complimentary breakfast was offered, but we choose to make the trip a couple hundred yards down the road to the Waffle House. All in all, staying at this Best Western Parkside was fine. We would recommend it and we would stay here again. Be sure to ask for the AAA or AARP discount!.

    3
    « Very adequate accommodations! »

    Our room was on the 2nd floor. The hallway could have been cleaner - vacuumed the carpet, dusted the baseboards, etc - but the room was clean. The room was large with 2 double beds, a table with 2 chairs, a refrigerator, and microwave in the room. The refrigerator was difficult to open, but kept things cool. The microwave worked well. While breakfast is included with the room, the breakfast area is small and very cramped, so we just grabbed some food and coffee and took it back to the room. We did try to go swimming one evening, but I don't think the pool had been cleaned in a while - the water seemed to have a "filmy" coating, the area and the water was cool. We ended up not getting in. I think it was an average hotel, but the price was right, the location was great, and we'd stay there again.

    4
    « No elevators »

    I like this hotel. It's the second time I stayed here. Be aware that it does not have any elevators. I personally like the larger suites. Clean hotel. The water pressure is just okay and the toilet flushes slow. It would not stop me from staying there again.

    4
    « Good Hotel »

    Room could have used some minor maintenance but overall pretty good, Just had some small pieces of wall paper coming loose. Loved the size of this suite and it worked perfectly for relaxing and work related activities.

    5
    « Family vacation »

    Great location and friendly staff. Room was very nice and bed excellent. We have stayed here before and will again. It's very close to family that we visit there in Frankfort which makes it convenient. Love the pool area! We had fun just hanging out there for a little something different. We go two or three times a year to visit and always stay at this location. Staff there makes you feel at home.

  • 4
    « Long good day »

    We were on a long road trip and booked the motel at the last minute on the way. The staff was so friendly and helpful. They offered a lower price if we joined the motel club. They gave suggestions for restaurants. They even called after an hour to see if we needed anything else to make our stay more pleasant. The room was large, clean and comfortable. We will book this place next trip through.

    5
    « Wonderful stay »

    Everything about this stay was wonderful. At check-in we were greeted warmly and once the gentleman realized we were rewards members, he adjusted our rate to the member rate --what a nice surprise! A few minutes after we got into the room, the front desk called to make sure our room was exactly the way we wanted it! We travel a lot, and we've never had a front desk do this. This is customer service at it's very best. The room was exceptionally clean and very large. We had a king sized bed, a sofa (that pulled out to a bed), a microwave, and a larger mini fridge. The Continental breakfast was fantastic--so much to choose from. They had danishes, oatmeal with a toppings bar, Jimmy Dean breakfast sandwiches, fresh made waffles with a fruit topping bar, boiled eggs and fresh fruit. The customer service we received at breakfast was outstanding. We will be staying here again on our next trip through.

    4
    « Very nice hotel for the money »

    We were in Ohio coming south later in the week. I reserved the room online. The only problem we had was there was not a king sized bed available, nor a ground floor room. The free breakfast was good. The room was very clean. I do wish the ice machine was not so far away.

    5
    « Wonderful place! »

    I am the pickest person when it comes to room location ect. The front desk was great making sure we were happy. Even called on phone to make sure how our room was. Nice clean big rooms. Best breakfast ever! So happy we stayed there. Thanks Best western!

    3
    « Expected more.. »

    At check in was greeted...well not really by two young people at front counter.. The young black man wasn't very friendly at all. The room had a musky smell that wouldn't go away. The room needed more cleaning.. Breakfast was the usual slim eats. I went elsewhere for breakfast then came back to my room to find maid had been in my room when I was gone.Already stripped my bed bare and towels gone before 9am. No room should be entered before u check out period.. Pics online even make this hotel beautiful...which was far from it. This location not recommended!

    5
    « satisfied »

    enjoyed my stay very much. service great, helpful. great breakfast. coffee 24/7. loved the location of the swimming pool, gym. had 3 rooms located together. was a family affair. when I have an opportunity to travel to Frankfort Ky again the Best Western will be home away from home!

    5
    « Great night's sleep »

    I found Parkside Inn in Frankfort by accident last March. And I will stay there every time I am driving to and/or from my visit to my grandkids in North Carolina. Clean, comfortable rooms, excellent service and offering of a continental breakfast if I choose. I highly recommend this Best Western Motel.

    5
    « Great overnight stay--clean »

    We were just passing through and stayed for only one night. It was very clean. Very nice pool & surrounding area. We enjoyed sitting by the pool and reading for a while. The breakfast was good and the area where it is served was clean and nice. Serving warm cooking in the lobby in the late afternoon/early evening was a nice touch. Good firm bed. Location was handy for our appointment in downtown the next morning.

    3
    « Good enough place. A little dated. »

    This was an OK place. The check in lady wasn't very friendly but did her job efficiently - just spoke quickly and moved you on. The room was OK - clean and all. The bed was hard - so if you like very firm beds, you'll like this one. The biggest complaint was that the WiFi was slow. Really no excuse for that now days. Even though I was there on a vacation, I still get my emails and so forth and you don't like to waste vacation time pulling up emails and checking your bank. I ended up tethering to my cell phone to get half way decent internet. The breakfast was good, and the place was reasonably priced. So if you like a hard bed and don't need WiFi, this might be a good place for you.

    5
    « Very nice, very clean, easy access to the Interstate. »

    We stayed here on a trip through to visit relative in another state. The room was very nice, clean, and was well appointed. The staff were very courteous and helpful. It was exceptionally nice to see almond milk available at the breakfast buffet. Most hotels have not caught on to the fact that not everyone can drink regular milk. So that was a real treat to be able to have cereal without having to go buy our own almond or soy milk. The only disadvantage was the lack of an elevator to the second floor, but fortunately there are enough rooms ground level to take care of guests who do not or cannot climb stairs.

  • 5
    « Great Place to Stay »

    Really enjoyed staying here, will always stay at this Best Western when I visit Frankfort. Great staff, good breakfast and clean rooms with a clean pool. Good for families , business and pleasure. Was a great value for the amenities, free Wi-Fi, free breakfast, with sausage and egg white sandwiches , fresh fruit for waffles and toppings for oatmeal. Was a great start for the morning. Would definitely recommend.

    4
    « Great Place for Business and/or Bourbon Trail Travel! »

    The Parkside Inn is well maintained, newly remodeled and conveniently located for business or Bourbon Trail travel. The exterior is bright and inviting in a way that harkens you back to the hotel/motels of bygone days. You don't quite know what to expect when you pull up the large circle drive to the tall portico at the front entrance, you might think you are pulling up to Tara and expect to see Scarlett and/or Gerald O'Hara meet you with a cold glass of iced tea later on the east veranda. This, of course, is after you get settled in your well appointed room overlooking the pond on the south forty! In reality, you have arrived at the Parkside Inn and will be pleasantly surprised by the charm of the hotel. It is a hotel/motel with parking at your room AND an interior door to a large main hallway to the lobby and common areas. My corner king suite was masssive and was an excellent place to relax after a long business day. The subject property is close to local amenities, shopping and restaurants and is conveniently located at the Frankfort exit on Interstate 64. The Parkside is only 5 miles from the Buffalo Trace Distillery, a must see on the Bourbon Trail, and is within 10 miles of Wild Turkey, Graham Distilleries. The property offers free wi-fi and a good breakfast in the morning and has an indoor pool and fitness facility. This place tends to be pretty busy and has a LOT of business travelers so book early. I will be back for sure but the next time, I am going to actively look for Miss Scarlet, I suspect that she is around somewhere!

    5
    « great stay »

    Very nice stay. We had never stayed at a BW so wasn't sure what to exactly expect, but my daughter and I enjoyed it greatly. Good value when traveling with kids. The high speed internet made her happy as did the pool area which was clean and decent sized. The staff was wonderful and went out of their way to make us feel at home.

    4
    « Good but crowded »

    Clean and good location but on Saturday morning there was such a crowd for breakfast we had to wait 15 minutes for coffee. There was no place to sit so we took our food to the pool. Also when trying to use the exercise room the guy at the desk took 10 minutes to find the key.

    5
    « Great Bourbon Trail Home Base »

    Nice hotel. Newly remodeled. Clean. Great breakfast. Very helpful and courteous staff. Nice indoor/outdoor pool which is kept up and tested daily. Great location. Just dont have anything bad t say about this hotel. Great price too. Found it to be nicer than the Hampton which charges way too much now.

    4
    « Very Satisfied, would stay here again »

    We were very satisfied with our stay here for one overnight. Very clean, remodeled/updated rooms, close to the expressway, but no traffic noise. Several dining options nearby, including a local establishment ; Cattlemens Restaurant. I read prior reviews before booking. The only reason I wouldn't give it 5 stars, was because the breakfast does not rise to other Best Westerns : No biscuits & gravy, no fresh scrambled eggs, or sides of sausage. Breakfast did include egg/bacon sandwiches you could heat in microwave ( just ok) & make your own waffles, but just not the overall Best Western quality/variety we're used to.

    4
    « Capitol Stay »

    We had a very pleasant stay here. The room was larger than most, very clean, and quiet. Breakfast was standard with a waffle maker, instant oatmeal, pastries, etc. I was surprised they had almond milk. That was the first time I had seen it at a free hotel breakfast. The hotel staff was friendly and helpful. Would stay here again.

    5
    « Staying with grandkids »

    This hotel was a great place to stay. The grandkids loved the pool and especially the fresh cookies. The breakfast had many nutritional choices. The rooms were clean and the price was good. This hotel was an easy on and off of the interstate.

    3
    « Adequate Room »

    The room was what you would expect. The beds were decent. Plenty of towels. It was clean. The person at the front desk was very nice and helpful. The breakfast was adequate, but not a ton of choices. They did provide Jimmy Dean breakfast sandwiches to warm up in the microwave, so I appreciated that. We stayed one evening as we were in town for a wedding. I would stay here again if in the area.

    4
    « Definately would recommend »

    The room was VERY clean. Rooms are also big. If you get a ground floor you have outside access and can park your car right outside your room. The free breakfast was also one of the better ones. Also has a nice indoor/outdoor pool.

  • 2
    « Very Unfriendly Hotel »

    Nothing to brag about during this stay! We stayed one night and housekeeping was already knocking on the door before 9am! Check out is at noon. They knocked again a little over an hour later! Sorry, but shouldn't the front desk give them notification of who's already checked out? And no, we didn't have the do not disturb sign out because we couldn't find them (they were hidden behind the tissue box and tray on the vanity) gee, don't know why I didn't think to look there! However, the housekeeper was very rude and got upset I told her to come back after checkout mumbling something in another language. To top it all off, the front desk even called the room at about 1145 or so saying they were showing us as a 1 night stay and wanted to make sure we were leaving! Never had that happen before! Needless to say I'm not in the least impressed and won't return or reccomend it to anyone else!

    5
    « This is the best Best Western I've been to in a while »

    Visited Kentucky Kingdom to ride Storm Chaser. The hotels in the Louisville area were sold out because of a Skills Competition. I picked this hotel because of the price and it's on the way to Kings Island. This hotel is spotless, everything is new. The carpets are clean, walls clean, nice indoor/outdoor pool. Each room has a door that opens to the hallway, and the outside (if you are on the 1st floor). All I can say is Stay Here. I wish the other Best Western's in the chain would come here and look at this hotel.

    4
    « Cleanest room I've had in a long time »

    Although this was an older hotel it was the cleanest I've stayed in. The pool area is set up very nicely for small or larger groups to be able to gather without getting in each other's way. The staff was friendly both in person and on the phone when I was making a reservation. For pricing now days, this hotel had everything we needed for an overnight stay. The beds were comfortable and the air conditioning worked well (a little noisy, but aren't they all). It seemed quieter than most of the newer places we've stayed. Not as much outside noise from the halls coming into the room.

    3
    « Ok for price »

    Handy location just off I64. Hotel is dated and somewhat worn. Example : toilet didn't sit on the floor squarely, towels were rough, etc. Price was ok for what we got. Pool area isolated from rooms, can hang out there late. Breakfast was complimentary but not very nice.

    4
    « Comfortable Bed »

    This motel was clean and had a comfortable bed. Décor is somewhat dated. Breakfast was good but nothing special. Easy access to I-75 which is convenient. Did not use the pool, but it looked very nice with the ability to swim from the inside pool to the outside pool.

    5
    « Great experience »

    I had a wonderful experience!! They have a great breakfast, an the room was very welcoming ... The staff went above an beyond we had a problem with our WiFi connection an the front desk was very helpful I think the girls name was Brittany... I would recommend to family an friends.. Great job Best Western staff

    5
    « Best Western Best Stay »

    We loved the room only one problem no refridgerator you see I am a diabetic on insulin and I need to keep my insulin cold.But other than that everything was terrific.the view and landscape of this facility are exceptional what with the mountain scenery and all just totally beautiful.

    4
    « Huge room, extras as breakfast »

    We were surprised by the size of our room - almost twice the size of a standard room at a hotel of this price. Lots of moving around space. The sink area was outside the bathroom and the vanity was a decent size. The bathroom was roomy enough. Standard hotel decor but it appears to be pretty updated with nice tile on the bathroom floor and something granite-like for the vanity. We left the bathroom fan on all night for white noise and didn't hear hotel or street noise. The breakfast had some items we don't usually see, like Jimmy Dean sandwiches, almond milk, nutella. They had gluten free options. Parking was plentiful the night we stayed. The hotel is not far from the highway.

    4
    « Review »

    Nice hotel with excellent service. Older building but was remodeled. Nice pool and exercise room. Would give good review to friends and family. Excellent location off of the major highway and easy access to main road.

    2
    « Not much has changed »

    I stayed here as a kid so I thought I'd stay again. It's terrible for the price they charge. Not much has been updated. Paint on outside is dirty and dingy. Furniture is beat up. Spiders in the bathroom. Requested non accessible room and got one anyways. Hate when we take up accessible rooms we don't need, hopefully someone else didn't need one! We stayed in Frankfort for two days. After the first night we switched to Fairfield right next door for only 10 more and it was 10000000 times nicer.

  • 5
    « Great Experience »

    Our stay at this Best Western Hotel was very pleasant. My family and I stayed 3 nights. It was clean, quiet, and located close to many stores and attractions. It was only 23 miles from the airport which made it easy to get to. I must emphasize that the hotel was really clean! They also have maple and brown sugar waffles, yum. The in-door/out-door heated pool was a big plus. The staff were very friendly and helpful. I plan on returning for a day of relaxation at the pool.

    5
    « Excellent stay on 6/2/2016 »

    The room was very nice. We stayed in a room with two double beds. Room could be accessed both within the motel as well as through a direct outside entrance. Internet was excellent. Beds were comfortable.

    3
    « OK for a one night stay »

    Check in was fine. Staff was helpful. Had to bring luggage around through pool area due to no elevators in hotel. Rooms were big and spacious, but did not have a refrigerator or a microwave and the bathroom could use an upgrade. Pool was nice and had towels available in the pool area. Breakfast was excellent. Thumbs up for the fresh cut fruit.

    5
    « Great drive up room! »

    We were looking for a hotel for the night, and were very happy we chose Parkside! Friendly staff, large room, and doors on the hallway to the lobby and parking. We liked Not having to bring our luggage thru the lobby. We were too tired to check out the pool. Room came with frig and microwave. The sink is not in the bathroom, which is also nice. Friendly staff at the well stocked breakfast bar. Great place to sleep if you are doing the Bourbon Trail.

    3
    « rating Bestwestern »

    I would look for another Motel for the money. I was dissatisfied. The breakfast room could be 5 times larger for the size of the motel. If you go there make sure there are no games going on in the area. The place was packed kids in all kinds of sports. Nothing against sports but don't want all the noise in my room.

    5
    « Friendly Staff »

    Came in for business on a business trip for one night. Looks like an older property but well maintained and nice and clean. The whole staff was great from the front desk to the breakfast woman. Very friendly. Definitely will stay here again

    4
    « Comfy beds, Noisy ground floor »

    The beds were very comfortable. And when you are there to sleep, this is important. We were starving when we decided to check in before going out to eat. We were very happy to have some delicious chocolate chip cookies waiting for us in the lobby. Sadly, these were not offered the second night. If you stay here, I recommend that you ask for the second floor. We were bothered by soccer children running and jumping above us. However, even if they were just walking, you could hear it.

    4
    « Great hotel »

    This was a lovely hotel. The rooms were big, nice and very clean. The staff was very friendly and nice. Free wifi and breakfast. Location was right off the highway with several good places to eat. We would stay here again.

    5
    « Top notch! »

    This hotel was unbelievably clean! The workers were friendly and those working the breakfast bar didn't wait for the food to run out, but were constantly making more available. Not only that, but they worked hard to clean tables as soon as someone got up to leave! Highly recommended!

    4
    « Great location »

    Stayed here two nights while visiting the bourbon trail. Great location. Quiet rooms. Free wifi & breakfast. Friendly staff & helpful. I would certainly recommend this to anyone visiting the bourbon trail who wants a central location. Couldn't find any decent places to eat as everything seems to be fast food

  • 4
    « Not too fancy, but OK »

    My wife and I checked in to this motel as a somewhat central hub for the distilleries on the Bourbon Trail. It is fairly close to 3, a little further to the rest. Certainly not the most central location, but we have tried others in the past with mixed results. The room itself is very quiet and appears to be cleaner than average. The carpet also appears to be pretty new, both in the room and the hallway. The room is good sized. Not cramped feeling like some. I got a ground floor which has an outside entrance with parking by your door. On the other side of the room is a door leading to the indoor corridor, which is nice. Be advised that this is a two story facility with NO elevator. There was no reefer or microwave in the room. I found out later that there was an extra $5 charge per day for these items. Does not seem right. So I used a portable ice chest that probably uses $6 of electricity per day. Take That. I had not planned on using the pool, but was checking it out anyway, only to find it empty. Sign at the desk said it was down for about a week and a half for maintenance. No reduction in the bill however. Not even a complementary 'fridge and micro. I would have been a little upset if I'd had kids and was expecting a pool for them in the evenings. The breakfast is pretty much the usual fare. Waffle maker, toaster, cereals and breads. Some fresh fruit and yogurt. Not much else to say. If I am ever in the area again, I'd probably stay here.

    4
    « Very friendly ! »

    We stayed for four days while attending Rolex horse show and found it to be a very convenient location. Front desk staff were very accommodating, rooms were clean and comfortable, breakfast offerings were sufficient. The pool had a temperature problem as it went from very warm to cold that was a disappoint for the grandchildren. We would still stay here again .

    4
    « No elevator »

    It was clean and comfortable, but there is no elevated for us handicapped. I made it up the one flight, but didn't come down until ready to check out of the room. Also, there was no refrig or microwave oven in the room.

    3
    « Derby weekend »

    This hotel was easy access off the highway. About 35 minute drive from Louisville. Clean but certainly not fancy. Guess we had a handicap access bathroom because there was no tub or shower stall just flat tile floor with shower curtain separated it from toliet area. Room had one huge lazy boy recliner. Resturants and retail across the street.

    4
    « We enjoyed our stay on Derby Weekend »

    As has been mentioned, this is an older property. The lack of an elevator is a real minus. But there are pluses, too. The rooms are large and comfortable, and the place is quiet, except for geese honking each morning out back somewhere. :-) It is clean and well cared-for. The breakfast is a bit bare-bones, but well-attended and certainly adequate. The pool is lovely--I only wish the outdoor one had been open as well. Swimming in the pool was worth the trek up and down the stairs (I have recently had a knee replaced.) We stayed three nights and we had absolutely no complaints. We had known that we couldn't afford the inflated prices in Louisville, and this was a convenient location for getting to and from Churchill Downs. We had an adjoining room with our family, and it worked out splendidly. Our first-floor room was very convenient with the outside parking and a door on both sides of the room.

    5
    « Perfect Visit At This Hotel »

    This Best Western is VERY clean, quiet and great location. Interior entrances. The breakfast was great and continuously replenished. All staff on duty during our visit on April 23 were excellent. Would not hesitate to make a return visit.

    2
    « Ok for price. »

    This hotel has not been updated for a long time, but it is in line with other hotels for the price. We stayed here with a high school softball team for a weekend tournament. I stayed in a suite which was huge, but the furniture was minimal and very outdated. Again, for the price it is great for an overnight stay with kids and families, but don't expect anything fancy. The breakfast was good and they offered a variety of things that was great for the softball team to get them going for the day.

    4
    « pleasant stay »

    Nice staff. The rooms are clean and kept in good condition. Easy access to the interstate and places to eat near by. A good value for the money. I have never had a bad experience staying at this Best Western

    4
    « Short but nice stay »

    Very nice older motel, clean and well kept property. Up on a hill, absolutely no traffic noise from close by I-64 Nice pool. Rather large room with two double beds. Mattress's way to soft for my liking, perhaps need replacing

    4
    « Derby Week »

    The hotel surpassed our expectations. Hotels in Louisville were all booked so we decided to stay at the Park Side Inn for its central location to everything. It was a short drive to Louisville for the derby and also for most of the popular distilleries. The hotel was very clean and the staff was great. The breakfasts, coffee, and free cookies in the evening were always great to come back too. It's also close to many restaurants as well. Highly recommend this hotel for a Kentucky trip!

  • 5
    « Excellent »

    Very pleased with the staff and the room. I think it was an acceptable value. I was unable to use the various ammenitites due to my business schedule, but was very happy with the accomodations none the less. It was quite clean.

    3
    « Helpful and a Bit Homey »

    The Best Western Parkside Inn, is a pet friendly place, with interior and exterior entrances. There is an indoor pool. A decent breakfast is available. The taxi transportation to the airport is expensive. Uber is not in the community as yet. Be careful when leaving the hotel there is a stop sign near the front entrance that everyone does not see as you go down the hill. Several fuel stations, restaurants, and a shopping strip mall are very close to the hotel. The staff is friendly and helpful.

    5
    « Fantastic vacation!! »

    We absolutely enjoyed our stay at this hotel! The staff were awesome, great clean room and wonderful breakfast! Great location - easy on and off the highway and lots of restaurants close by. I would highly recommend this hotel to a friend.

    5
    « Derby Weekend 2016 »

    Living for the past 40+ years in the Hospitality Capital of the World (Orlando, Fl) plus having travelled the world over; we were pleasantly surprised to stay at the Best Western Parkside Inn. Was as clean as our favorite Ritz Carlton! The staff was friendly and accommodating. We travelled to Louisville to celebrate the arrival of our beautiful granddaughter. With all the pomp and circumstance of Derby weekend seemed next to impossible to find rooms. We were more than hesitant when I booked online. Much to our surprise we found a real gem. The walls must be heavily insulated making our room virtually noise free. We have already recommended this convenient property to family and friends and would definitely consider a return trip.

    3
    « No frill and no elevator »

    Feels more like. a motel. New clean carpet but everything else well worn. If you have a room on second floor you have to carry your luggage up stairs. TV reception awful. Only a few channels work on small TVs. But this was Derby week so we were glad to get a clean room at a reasonable price. Decent breakfast and close to freeway and restaurants.

    5
    « When in Frankfort, Kentucky you must stay at this hotel!!!! Best staff i have ever experienced!!! »

    This is a hotel that I have stayed at several times. It is always an extreme pleasure. The staff is so accomodating and helpful. I would recommend this hotel to anyone staying in the Frankfort area. It is a wonderful experience. I will be going back there for business and I will always choose this hotel for my stay.

    4
    « Clean; good basic value with a couple nice amenities »

    Good basic value for room on "outskirts" of Franklin. Attractive for a modestly-priced motel. They had warm cookies out when we arrived; no problems with check-in. Pool extends both inside and outside (although outside was closed off when we were there). Breakfast nothing fancy, but adequate. Room was basic but adequate and sufficiently roomy. Only negative was the room A/C was very loud. Hotel appeared to be quite clean. Would stay again.

    4
    « Bluegrass Games »

    This hotel surprised me. It was really nice. It's beautiful from the outside. It was very clean, you can just tell it's a little dated. We came as a group for a soccer tournament in the Bluegrass Games. Hotel was very close to our fields. They served a free hot breakfast which was convenient. But the best part? Was the awesome pool! It has an indoor and an outdoor pool that connect! I haven't seen that type of design since I lived in Germany! It makes it easier to hold a a whole team (or two) with ease. And if it gets to humid or loud (which is every indoor pool), you can step outside to watch your kids. We are returning as a team this upcoming May. I'm not sure of how many queens and or double doubles, but we usually go with the King and s sofa queen pull out for the kiddos.

    4
    « Very Nice Hotel »

    We stayed here for three nights as a part of a vacation to visit horse farms and distilleries. It was a very nice hotel, nice pool and great breakfast. The cookies from 6-8pm were a nice touch. I would stay here again.

    4
    « Best Western on the Hill »

    Stayed one night at the Best Western Parkside. The Hotel room was large, with entry doors to outside and an interior hallway. Room was clean, bathroom was clean. Breakfast was good, plenty of variety. When we made our reservation, we forgot to notice if there was a fridge and/or microwave in the room. There is space available for both of these appliances, but our room at least did not come with these items. If that is important to you, check whether they are available before you book.

  • 4
    « Pleasant surprise »

    On our recent trip to Indiana, we stayed at the Parkside Inn, in Frankfort, KY and to our surprise, we were up-graded to a suite. The room was very pleasant and large but the analog TV was a bit of a let down with an extra charge to view HBO. The rooms were clean and neat and the bathroom was very clean. The breakfast was somewhat lacking, consisting of waffles, hard-boiled eggs, toast/bagel and cereal. We then found a Jimmy Dean sausage/egg biscuit that need to be micro-waved, just the same a scrambled eggs or biscuits and gravy. Overall I would recommend this establishment if you're staying the in the area.

    4
    « Southern Fashion Modern »

    This Hotel did not look like the standard hotel/motel. Rather it looked like a southern style mansion. The interior and the rooms were updated and the lower level rooms had outdoor access which was a plus. Breakfast was not as good as we have had at other places, but it was adequate.

    3
    « It was just ok »

    The hotel looks nice from the outside but, defiantly needs some updating inside. I did notice that the bathroom wasn't the cleanest (hair in the corners on the floor). The beds were ok. There is a hairdryer, coffee maker, iron and board, but no mini frig or microwave. We never did find the icemaker. There are 2 floors and I didn't see an elevator. The staff was very nice and efficient. The continental breakfast was average.

    4
    « best western frankfort, ky »

    One night stay. Comfortable room good breakfast. Fast in and out. The upper outlet in a wall plug was out of order and there was no remote. I reported it and assume the issues were taken care of since the desk said they would.

    4
    « Best Western Parkside »

    Traveling through Frankfort, KY with a crew of 5. Needed 5 rooms for one night. Very helpful staff, reasonable price and very clean, highly presentable hotel. Enjoyed our stay for the night, breakfast in the morning and will plan to stay there when traveling home to Florida

    5
    « Absolutely no complaints »

    Our stop over in Frankfort was very comfortable. The ground floor room had a door to the outside with a parking spot right there. It also had a door to the inside corridor. It had all of the typical amenities and was very clean. Breakfast was good too. We would definitely stay here the next time through.

    4
    « Road trip to Kentucky »

    Friendly staff and decent hotel. Trim coming off the wall but not a huge deal. Unlike the other Best Westerns, the hot breakfast was the waffle. No eggs or biscuits and gravy like the others but it was still enough.

    5
    « We always return here! »

    Ever since we 1st came to this hotel, we have returned. Can't imagine staying anywhere else. Right off the interstate and close to restaurants & shopping. Nice, clean, large rooms. We like the decor and the wide, long hallways since we do our couple walking here. Great place & friendly staff! BTW, the pool area is amazing, too!

    4
    « A good value »

    This hotel was also very clean and neat. It was pretty quiet, and an excellent value for the money. Had an interior AND exterior door - had never seen that. Beds were comfy, breakfast was pretty good. Would recommend.

    4
    « Work trip »

    Had a great stay clean room good location it was close to our job site lots of food around the hotel This is a very nice hotel right off the highway with a wonderful breakfast The hotel was very clean, nice size rooms, and beds great. This hotel is not located right in town, but was close enough to town for our stay

  • 3
    « A little spartan »

    Our Best Western accommodations were clean but shy on coziness and friendly atmosphere. The room with 2 double beds was relatively quiet. The shower from the room upstairs was a little loud, however, The pillows were thick, the bedding a little scimpy, and the bathroom kind of sterile.

    3
    « Good place to stay »

    It was a good place to stay the night, just wish the breakfast had been a hot breakfast. Didn't realize they had sausage and in the tiny refrigerator to put in the microwave until I had finished my breakfast. I only saw the yogurt and butter in there. My co worker pointed them out. Wish it had been marked in some way. It was centrally located to everywhere I wanted or needed to go to.

    3
    « BW Frankfurt KY »

    This hotel is aging but it is clean and the people are courteous. Breakfast is edible but not much better than McDonalds. The location is probably the best thing. There are plenty of restaurants and shopping just across the street. It is located just of the freeway too. That is nice. This place is very average.

    5
    « Great Place to stay »

    Very clean hotel. Love the advantage of the "down and out" rooms. It makes it very convenient for loading and unloading. Would definitely stay there again. Staff was very courteous and accommodating. Room was quiet and roomy. Very glad we found this.

    5
    « a good clean hotel »

    I checked in and the personnel were great. My room was very clean, seemed to be remodeled. The beds were very comfortable and I had no problems. when I had problems connecting to the internet, the front desk assisted. Note they did say that they had no pet friendly rooms.

    4
    « Stately Mansion »

    Beautiful, white columned hotel. Very impressive upon arrival. Room was very clean and comfortable. Breakfast was very good & that whole area was very clean. They were remodeling when we were there, but really couldn't tell. Would definitely stay here again.

    2
    « Cold night in KY »

    Blanket on bed not winter warm. Heater blew cold air. Micro-frig extra charge. No apology for problem. If this had been my first Best Western stay it would be my last. After a week in motels the breakfast didn't excite.

    4
    « A nice place to stay »

    We stopped here on our way north and were not disappointed. The breakfast was very good, definitely a place to fill up. The room was clean and the staff was extremely helpful and very friendly. Would stay here again.

    5
    « nice and clean, great staff »

    stayed here last nite, very clean and big rooms, reasonable rates good place to stay, the staff was very friendly staff great breakfast in the morning, will stay here again for sure!! Close to Buffalo Trace Dist. had a great tour there to

    5
    « Extra-friendly and welcoming service »

    This is a lovely property, seems newly-renovated. Staff was particularly helpful and friendly. Jason at check-in helped sign me up for the rewards program quickly. Kitchen staff in the morning was busy keeping the room clean. As a tea-drinker, I was especially pleased with the tea selection (several kinds of black tea ... not just earl grey), this was a hit for me! And the in-room coffee maker doesn't have residual coffee flavor when heating water, another plus.

  • 5
    « Impromptu stay »

    We were driving to Louisville and needed to stop for the night. We stopped at the Best Western and were very pleased. Rooms were spacious and clean, there was a very nice indoor pool and breakfast was complimentary in the morning. Would definitely stay there again!

    5
    « Nice clean hotel »

    Beds were clean, good pillows. Nice spacious room. Very pretty hotel. Great location would recommend. Very friendly helpful staff. I would most definitely stay here again. Close to a lot of shopping and restaurants.

    5
    « Frankfort KY BW »

    Excellent facility with great staff. Location was just what we needed for our visit. Our room was clean and pleasant and the area of room was very quite. Complimentary breakfast had a good variety and was fresh.

    5
    « Stay for Horse show »

    Very clean hotel with great accomindations. Friendly helpfull staff. Central location to many lexington/Frankfort Attractions. Indoor Pool and fitness center a plus for family and friends. Pet friendly hotel very important but would like if extra fee was not so high

    5
    « Wonderful place to stay! »

    Staff was super friendly and helpful. Rooms were clean and very roomy. Kids loved the pool. My husband and I chose not to swim and there was plenty of room to sit and watch the kids without getting wet. Breakfast was good and they had several tables available to sit at.

    4
    « Older but nice »

    You can tell this is an older motel but it is in great condition and very clean, Also in a great location. Front desk could not have been more helpful. Would definitely stay there again. Thanks for a great one night stay.

    4
    « Well Maintained And Clean »

    We stayed at the Parkside for one night. We found the hotel to be well maintained and clean. Our room was a good size and the bathroom was large. The free breakfast was neat and clean and well stocked. Check in and check out were quick and simple.

    4
    « Excellent Hotel Just Outside Frankfort »

    My wife and I stayed twice in October at the Parkside. We recommend the hotel. Staff are great friendly and courteous. Prices are reasonable and they provide a free breakfast to send you on your way. Beds are firm and the rooms are clean. There is no elevator so if you stay on the second floor the only ramp to your room is by way of the patio behind the pool. Free High speed internet in public area. Refrigerator and microwave in the room. Shower and tub combination. Location is right off of the Interstate 64.

    4
    « Not bad »

    This hotel was recommended to me, so I didn't do much research on other options. If I were to visit the area again, I would probably look around a little more, but this certainly is not a bad option. The bed linens were not high-quality, which is a pet peeve of mine. The décor, especially in the lobby, was dated. However, the place is clean, the staff is good, and the breakfast and coffee were very good for a free hotel breakfast.

    4
    « Will stop again. »

    Stayed at hotel during our 2 day Bourbon Trail visit. We had 2 cars but left one at hotel while we did the tour. Called hotel for reservation and spoke to Madison who was just a perfect person to represent the hotel. Very friendly and was able to handle our request with no problem. Ask for and received king first floor room. Very clean and comfy bed. I teased Madison that I needed her cell number in case our car got towed while we away and she promptly said no way it will get towed and here is my business card.

  • 5
    « A sure stop in Frankfort »

    I just completed a whirlwind round trip to Springfield, MO and back and stopped at this hotel both coming and going when I overnighted in Frankfort, KY. The room was spacious and clean, and convenient to parking, the ice machine and breakfast room. And, in spite of the fact that they had a full house (a month-long special event in the area), the noise level was surprisingly low. The staff was very polite and professional. This Best Western is conveniently located right off the interstate, near restaurants and shopping. I would definitely recommend this hotel to anyone road tripping through Frankfort, KY.

    4
    « Large, clean rooms »

    This is an older property but it has been very well maintained. The king rooms are very large with comfortable beds. The breakfast included waffles and microwaveable biscuit sandwiches plus the standard continental fare. Good value for the price. Easy location to find with easy access to I 64. The front desk staff was very helpful and pleasant.l

    5
    « Very quiet and peaceful.. »

    It was late and this place was booked...the young man behind the desk did everything he could to accommodate me and my needs. So grateful for him fitting me in a ground floor room and it was AWESOME!!! Loved the fact that it had an inside and outside door to my room. Very clean (didn't need shoes or slippers) and comfortable. Although no microwave or fridge, everything else was up to date. Plenty of choices for food and shopping at the exit also. EZ to find and not a bad price. Can't comment on breakfast had to leave too early.

    5
    « Excellence at The Parkside Inn! »

    Hotel was very nice and staff very accommodating--went beyond norm to ensure stay was comfortable and directions to businesses, good restaurants and local entertainment. Took their advice and enjoyed the food, fund and got where we needed to be very easily. Thanks to their help!

    4
    « Good place to stay »

    Clean. Good customer service. Large updated room. No refrig or microwave in room. Bkfst sufficient. Nice indoor pool. Good location. Pet friendly. Large clean bathroom. Easy on and off interstate. Good shopping.

    3
    « Great for the price »

    This hotel is great for the price. It was clean and comfortable enough. The beds were small, the tub faucet did not fully engage which ruined the shower. Other than that the room was good. Cant beat the price for the location.

    5
    « Stayed many of times »

    We travel from St.Lois, Mo to Charleston, SC at least 3 times a year. On the way back we have stayed at this hotel many times. It is always clean, friendly, just off the highway but you don't hear the noise. It's reasonably priced, highly recommend

    4
    « Best Deal for Nice Place »

    It was the cheapest hotel over 50 dollars in Frankfort and the property was wonderful. The room was spacious with an outside door and a door in the hallway. Pet friendly rooms. Room was clean with fresh linens and nice carpet. Bathroom had a heat lamp and exhaust. Tile floor, no mildew, good water pressure, Very difficult to hear neighbors, indoor/outdoor pool and staff was friendly and knowledgeable. No complaints for the price at all. We usually stay at the Hampton but this will be our go to place now.

    4
    « Econamical »

    The overall stay was very good for the price. Pillows could be little firmer. Location is good near shopping area and restaurants. Staff was friendly and willing to accommodate our needs. The breakfast area was very cold one morning and it was no bother to turn the A/C down.

    3
    « Average accommodations »

    The hotel itself is pretty clean, definitely outdated, though. When we arrived an hour before check-in (after driving 8 hours), the lady at the front desk was stern in telling us that check-in wasn't for another hour and that we would have to wait. Normally, good customer service would be checking for clean rooms to better serve, but this was not the case. After bugging her a bit, she called her housekeeping staff who we overheard say, "everything is clean." Very frustrating considering we were hassled and told to wait. We did end up checking in a bit early (thank you), but when we asked if they had a luggage cart she said, "we do..." But looked around and didn't see one so she shrugged her shoulders. We carried on (carrying our luggage by hand) and found the room to be clean and moderately comfortable. No refrigerator though :(. If they'd improve their customer service a bit, I'd be a happier traveler.

 

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·Desde la interestatal 75: tome la interestatal 64 oeste a la salida 58 a la ruta 60 oeste. Siga 1 manzana a Chenault Drive y al Best Western® Parkside Inn.