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Best Western Plus Hotel Humboldt Bay Inn, Eureka

4.5/5  - basé sur 1226 notations.
232 W 5th Street, 95501-0221, Eureka, United States - Ver el mapa

Le damos la bienvenida al galardonadoBest Western Plus® Humboldt Bay Inn. Con una estratégica ubicación en el centro de Eureka y en el corazón de la Redwood Coast del norte de California, este hotel se encuentra junto a las principales las atracciones de la zona, las secuoyas, playas, zonas de pesca y senderismo y paseos en kayac, todo ello a poca distancia a pie. A solo unos minutos de Humboldt Bay, los huéspedes podrán disfrutar de las numerosas actividades que ofrece la zona. Nuestra fantástica ubicación junto al Parque Nacional Redwood (a 48 kilómetros al norte) y la Avenue of the Giants (a 48 kilómetros al sur) es lo que atrae a numerosos viajeros, tanto si se trata o dar un paseo por el mayor y más antiguo bosque de secuoyas del mundo, como para visitar las playas de la agreste costa, la bahía y ríos. Aquí podrá sentir la auténtica magia de la Redwood Coast. A solamente cinco manzanas de las hermosas y floridas calles del casco histórico, el puerto deportivo y el paseo marítimo, nuestros huéspedes podrán acceder a excelentes tiendas, tiendas de antigüedades, cafeterías y restaurantes. Disfrute de un recorrido gratuito en limusina hasta uno de los numerosos restaurantes situados a poca distancia de nuestro hotel. Nuestro hotel está situado a poca distancia de los principales edificios del gobierno municipal y a solo 10 minutos al sur de la Universidad Estatal Humboldt y a 10 minutos al norte de College of the Redwoods. Tras efectuar el registro de llegada con la ayuda de uno de los miembros de nuestro cordial personal, relájese en la nueva zona de balneario y piscina con zona del atrio y asientos, mesa de billar, chimeneas y una exuberante vegetación. Nuestras amplias habitaciones cuentan con una gran variedad de servicios e instalaciones, entre los que se incluyen acceso a Internet Wi-Fi con fibra óptica y televisores con pantalla LCD de 42 pulgadas para mayor comodidad de los huéspedes de este hotel con excelentes valoraciones. Cada mañana, nuestro hotel ofrece un desayuno continental de lujo con sándwiches calientes de huevo, gofres calientes, pasteles recién hechos, magdalenas, rosquillas, cereales, yogures, jugos, café y mucho más. Reserve su habitación en el Best Western Plus® Humboldt Bay Inn, u lugar donde los huéspedes en viaje de placer o de negocios podrán disfrutar del servicio de un cordial personal, una excelente ubicación y un completo equipamiento. Disfrute de su estancia en nuestro hotel.

Best Western Plus

Hotel Humboldt Bay Inn

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Spa
    Spa
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 1227 huéspedes
NOTA EMITIDA
Excelente
673
Muy bueno
335
Normal
137
Malo
63
Pésimo
19
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
77
De negocios De negocios
165
En familia En familia
412
En pareja En pareja
454
En solitario En solitario
49
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Amazing!"

5
12/07/2018

My son came in from the pool and said, “Mom, you should rate this place a 7!” The rooms were a nice size, newly redone, and super clean. But the best part was the pool area. There's a huge hot tub with a waterfall and a heated pool. There's also a fire pit and several tables with heaters nearby because it's breezy here at night. Highly recommend staying here if you're in Eureka!

"Great stay, bay view, just beautiful"

4
10/07/2018

We very much enjoyed our stay at this motel. They offered everyone free limo rides during the supper hour and that was a real treat! The staff were wonderful, as was the lady limo driver. The room was clean, beds comfy, I'd definitely stay again.

"Excellent option in Humboldt bay"

5
09/07/2018

Very good stay here - swimming-pool/jacuzzi/pool-table area is maintained very well. Hotel room was clean. Lobby was clean - had a beautiful mid-size aquarium with colorful fish. Breakfast buffett was decent - they had waffles, good coffee, eggs, different sandwiches, fruits, cereal options...

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a great review of your stay with us; we really appreciate it! It sounds like you really enjoyed our Oasis Spa and pool area. Our guests also enjoy our 500 gallon reef, salt water aquarium with many forms of life in it...located in our lobby...and we are happy that you thought it was beautiful too. We look forward to seeing you again someday!

"Great"

4
08/07/2018

Stayed here for 1 night on 4th July, checkin was quick, room was large, well maintained and clean. The pool/spa are is what made the hotel - spa was really hot and felt like it was a mini resort. Breakfast had a great choice available. Would recommend this hotel to anyone if staying in Eureka

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of your stay with us. We are happy that you felt that our rooms are large, well maintained and clean. We do have many room types to choose from from our standard rooms to our Anniversary Jacuzzi Suite to our Steam shower suites to our New Presidential Suite. We hope to see you again so that you can also experience one of our new suites.

"A must stay in eureka- and the family suite is amazing!!"

5
07/07/2018

This hotel is like an oasis with a gorgeous hot tub pool area that is perfect temperature, fun activities (pool table and games) and the family suite was incredible. 2 separate rooms, great sound proofing, modern and beautiful decor, perfect for a family of 5-6 with space. They also serve food and drinks in the pool area- we could have spent days here and it was our kids favorite hotel out of 5 stayed in so far!! If you are stopping in eureka this is the only place you should look.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
WOW! We really appreciate your awesome review of your stay with us. We are glad that you loved our new family suite and loved all the extra amenities that we have to offer. That's great that this was your kids favorite hotel out of the 5 that you stayed in so far...thank you! And thank you for the nice recommendation to others that are coming to Eureka!

"Stay at own risk!"

1
05/07/2018

Property is nice but we will never stay here again nor should anyone else. We bought dinner and had leftovers and put them in the fridge. Woke the next morning and everything was warm not cold or even remotely cold. There was over $70 in food and they came to fix the fridge and given $30 credit. We had way more than that in left food for leftover lunch. Manager refused to give more than $30. We will never stay at another Best Western plus let alone at Humbolt inn. We were told the manager would speak to us but Stacy couldnt even talk to us! This place again looks nice and the maintainence people are great. But even now in the room the fridge is not cold. So stay at your own risk!!!

"Fantastic place to stay!"

5
04/07/2018

I usually stay here when visiting Eureka, but was fully booked this time so I stayed at Carter House Inns. The staff there(Heidi) treated me disrespectfully. Room was very small and walls between rooms paper thin. Advertised as a historic Inn but not worth the price. Best Western so much superior to Carter House Inns. When I later called Carter House Inn to speak to manager Heide said “I don't know what your problem is” and manager did not call me. Staff at Best Western are friendly and respectful!!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Kathy, we really appreciate the nice review and recommending us! We are sorry that we were full on the night you came, but we will definitely have a beautiful room for you on your next arrival. If you ever experience this again, please ask for Chris or Stacy and we will take care of you...see you next time!

"Night time Fun by the poo"

4
01/07/2018

Kinda of expensive for Euerak, rooms were clean, but not fancy. Front desk service was great. The pool was wonderful. Large spa, and heated pool. Fire pits and fire place, outdoor heaters, pool table. Breakfast was so so. Waffles, fruit, boilded eggs, jucie, and coffee. Breakfast sandwiches and ceral

"nice property, there is NO exercise facility"

4
30/06/2018

We really liked this property, it's convenient location made it great for us. The hotel is well kept, however, our toilet didn't work, and when I ran to use the one in the pool house, it was also clogged. They were working on fixing that, they did fix the one in our room very quickly. We were disappointed that there was no exercise facility on site, it was suggested we hike or run, but for my family that wasn't a real solution. We enjoyed the property--late check out is noon, be aware. Overall good experience, nice breakfast, good people.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the nice review, but I'm not sure if you are reviewing the right property as our hotel DOES have an exercise facility, complete with a treadmill, elliptical machine, stationary bike, dumbbell weights, and a universal machine that has many stations to do different exercises. Also, the facility has a brand new massage chair that we have been receiving many compliments. We apologize that you didn't see this or no one mentioned it to you as it is next to the breakfast and Oasis area. We hope to see you again so that you can bet a great workout in on your next visit.

"Wonderful visit!"

5
28/06/2018

My husband and I got one of their new king suites which included and amazing rain shower, steam room, electric fireplace, and just all around comfort! The staff was wonderful, and we loved the jacuzzi, pool, and billiard table. Loved this place!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We are happy that you enjoyed one of our NEW two-room king suites...the highlight of the room, truly is the steam shower with special LED lighting and rain shower and it sounds like you really loved it! The suite also has a living room with wet bar, fireplace and other upgraded amenities, plus another fireplace in the bedroom. We look forward to having you as our guest the next time you come to Eureka... See you soon!

"Traveling from Texas"

3
21/06/2018

There are 8 of us traveling from Texas ages 51, 49, 40, 39, 21, 18, 18 & 16. I'd like to say up front I'm giving 4 instead of 3 because of the outdoor pool/fire pit area. We can hear the traffic from the main road in our room. There's high population of homeless nearby. We chose this location for the hot tub, fire pit/outdoor fireplace & we don't regret it. Check in: Fast & easy Room: Typical of BW, clean, 2 Queen beds, desk, tv, RR, small fridge & small closet. Laundry room for washing clothes is greatly appreciated! Pool area: We have a 21 yr old & teens, the pool area is important & the reason we stayed. It did not disappoint. The size of the hot tub, outdoor fireplace & fire pit were awesome. We went in twice a day! In the evening we enjoyed the fire pit after the swim. Breakfast: Lots of options, but only hard boiled eggs. What you would expect of BW continental breakfast. Everyone working here is extremely helpful & super friendly!!

"Posers "

3
20/06/2018

The hotel was decent but it was advertised as a luxury hotel and it was not that. The limo service is a scam, they only have a very limited range, and the facilities were not as advertised. It was a nice hotel but not as nice as it was advertised to be. The surrounding neighborhood was quite substandard. There was no view of the bay however there was a strong stench of rotten fish throughout the premise.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review. Our brand new, complimentary dinner limousine is available Monday thru Saturday from 5:30pm to 10:30pm and it stays in the Eureka city limits which covers all restaurants in our town. We also have our NEW Oasis Spa area complete with a free form spa with waterfalls, seating areas with fireplaces, tiki torches, and much more. Eureka is surrounded by Humboldt Bay, and yes, there are times that you do smell the bay/sea if the wind is blowing our direction and it is low tide. We do hope that you will visit us again in your future travels.

"Price gouger on HSU graduation weekend and a 2-night minimum."

2
18/06/2018

We stayed on HSU's graduation weekend. Price gouging abounds on that weekend. This hotel would not accept any less than a two-night stay even though family members from the Bay Area were only going to stay one night. This is a horrible hotel policy and should be abandoned in the future. I booked family members at the Eureka Inn which they loved and I would highly recommend.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your feedback on HSU graduation weekend. Most hotels in our area require a 2 night minimum and our rates were less than the average of our competitive set of 6 other like hotels in the Eureka area...we do agree, the rates are high for that weekend and we do apologize for that. We hope that when traveling through our area again, you will consider staying with us and again, thank you for your feedback.

"Crackheads in the neighborhood "

3
10/06/2018

The hotel itself is nice, they have great private fitness and pool area with heaters. The free breakfast was great, simple but has a lot of options. The room was standard for best western. The area around it is pretty rough, but it's Eureka.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. Eureka is a beautiful city surrounded by Humboldt Bay and Historic Old Town with many eateries and great shopping. Like any town, in today's world, it also has its challenges with homelessness. Our City is working hard to deal with it and making it an enjoyable place to visit. Our Inn is very strict about not letting anyone on the property that is not a registered guest and we take pride in our beautiful grounds and all our extra amenities that we have to offer, such as our NEW Oasis Spa Area and our NEW complimentary dinner limousine! (check out our pictures on-line). We hope to see you on your next visit to our area.

"Friendly staff, very clean and comfortable"

4
09/06/2018

I can see why people praise this Best Western: it's very clean, well-priced, and convenient. Our room was not large but quite adequate with two excellent features: a window in the bathroom (it opens as does the one in the bedroom) and a light in the closet. The bed was comfortable and the carpet was exceptionally clean and soft underfoot. The downsides were the noise from 101 which runs north and south on either side of the hotel and the below average breakfast. We slept very well despite the traffic noise. The breakfast is served beside the delightful Hawaiian-style pool and hot tub lagoon with Hawaiian music playing, but the offerings were unappealing unless you like lots of carbs and sweets. No cooked eggs except cold boiled eggs and no oatmeal except instant. The coffee at the breakfast and in the room were both very poor, low quality coffee. The exterior arrangement of the parking and the rooms is cramped and easily confusing due to several wings and the presence of a lot of traffic on either side. Even so, the room rate was very reasonable and there was no smoking and no noise from other rooms. I think it's well managed.

"Pleasantly Surprised"

5
05/06/2018

Super impressed with this Best Western facility!! The pool area makes you feel like you are in a tropical destination, the only thing that would have made it better would have been to have some luau music playing while we were soaking in the hot tub. Great quality and appearance!! Would come back again in the future!

"Lovely comfortable stay "

5
02/06/2018

A very comfortable king size bed in a room with two comfy chairs and a table, with a full fridge, microwave and coffee machine. There were plenty of power points and the air conditioning worked well. The shower had plenty of power and the overall experience was a good one. The hotel had a lovely oasis area around the pool with comfy seating and patio heaters. Unfortunately, we didn't realise it was there until we went for the continental inclusive breakfast the following morning - it would be a lovely area to sit and relax in the evening. I personally am not a lover of breakfast, but I did have a very tasty apple glazed bun. There was cereal, pastries, hard booked eggs, yogurt and some savory breakfast rolls that could be microwaved. There was also a waffle maker. My husband was happy with the choice and quality of food on offer.

"Very Dark Bedroom reminiscent od old style Motels"

3
02/06/2018

The hotel is situated in between the vehicle one-way system in Eureka and is the old style two-storey motel configuration where you park directly outside your room. No elevator, so yo have to lug cases up stairs if you're on the 2nd floor. The location isn't picturesque, but is handy for the Old Town district around half a mile away. The bed was ok but the pillows were hard and the carpet badly stained (in need of a proper shampoo as opposed to a vacuum over) Breakfast Room was tiny and guests were waiting for a table, plus there are microwaved egg/sausage muffins instead of the usual hot display. Aaron on the desk was lovely, but overall, we would go elswhere next time.

"Nice Hotel"

4
02/06/2018

We had a very nice welcome at the hotel. It is a nice, clean hotel, with a great pool and breakfast area. The area is pretty commercial but they offer a free limousine ride to any restaurant in the area.

"Best hotel ever"

5
01/06/2018

Very clean and inviting room, excellent customer service including free limo rides until 10pm, king-sized bed soooo comfy and wonderful that we stayed an extra night!! Great location and excellent pool and hottub area! It was its own resort! We loved it!

"Very well managed Best Western"

4
31/05/2018

Had two nights en route to the Willamette Valley. Comfortable room. The property seemed very well managed. Lots of staff very busy cleaning and maintaining. Everything worked and looked tidy and under control. Breakfast very functional. Lots of choice from buffet. Area kept very clean and tidy whilst guests help themselves. Pool area also very clean and tidy. Good location to stroll to old downtown. Even has a huge limousine to drive those who don't want to take the 10 minute walk.

"Good location and beautiful property"

3
29/05/2018

The property was beautiful, there was a nice big fridge with a freezer and a microwave in the room, and the location was great, but the walls were paper thin. You could hear people walking in their rooms above you, others running water (either flushing the toilet or taking a shower), you could hear conversations outside the room. The room was not ready when I checked in after 4PM - that would have been ok except that 2 hours before check-out the next morning, housekeeping was knocking on my door to see if I had left yet (I wanted to say, why didn't you do that yesterday). About an hour before checkout I started carrying bags out and again she asked if I was checking out. I explained I had more bags to put in the car and wasn't ready yet. The breakfast offering was the worst. All sugary items. Nothing hot, unless you pull something from the mini-fridge to microwave or fix waffles (sugary). Correcting these things would rate a higher recommendation.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are happy that you felt that our property was beautiful and our amenities and location were great. Sorry that we do not have a full kitchen in our breakfast area...however, our breakfast includes many items to choose from: two types of hot Jimmy Dean egg/meat Sandwiches, hot waffle makers, 7 flavors of oatmeal, 3 types of gluten-free Chobani yogurt, 3 types of Yoplait yogurt, granola and other cereals, hard boiled eggs, fresh fruit-apples, bananas, oranges, fresh-delivered daily from a local bakery danish, 3 types of muffins, apple fritters, buttermilk bars, coffee/teas and much more. We do not have hot scrambled eggs and sausage, but there is a full service restaurant on the premise for those guests that are looking for full-cook-to-order breakfast. The next time you are in Eureka, please contact me and I will be more than happy to treat you to a cook-to-order breakfast at the restaurant. Again, thank you, and we hope to see you again on your next trip to Eureka.

"A favorite for this Sunshine tour traveler"

5
28/05/2018

I just returned from a 20 day tour across the northwest. We stayed in many hotels/motels along the way. This was by far my favorite. The rooms were clean and beautiful.I loved how the surrounding area of the hotel was landscaped. And the area known as the Oasis was beautiful,I could have taken a vacation right there. The staff was so friendly. You felt as if you were the most important guest they had. They even had a red carpet for us tired and weary travelers to place our feet upon. I would highly recommend this Best Western, you will not be disappointed.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your positive review of our Inn. That is a great compliment... naming us your favorite hotel... out of all the ones you stayed in on your vacation. We will look forward to seeing you again if you ever make it back to California!

"Great service! "

4
27/05/2018

Service was fantastic, from the front desk staff to the cleaning staff. You can reserve their limo for the night, free of charge! The room was really nice, clean, and a good price. It's not right in Old Town, but was a very quick walk.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your positive review of your stay with us. We are happy that you felt that our service was fantastic, from the front desk agents to the room attendants. It sounds like you were able to enjoy our complimentary, brand new 2018 dinner limousine...our guests love arriving to dinner in style and not have to worry about finding parking places. There are many tasty restaurants and eateries in the Historic Old Town area too. We look forward to your return visit with us!

"Hidden Gem in Eureka"

5
21/05/2018

The Humboldt Bay Inn will not disappoint! The facility was very well maintained, CLEAN, and quiet. Both nights we enjoyed the Oasis and was very impressed with the gentleman maintain the area; he was very diligent in ensuring towels were available and the area was clean. The front desk employees (Aaron, Sarah, and Lynette) were extremely friendly, helpful, and provided great restaurant recommendations. As for the room... Immaculate! We were in the

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate the positive review of our hotel and your experience while staying with us for two nights! Our front desk employees and our house person will also be happy to know that you felt that they were all friendly helpful. The NEW Oasis area has been a great success with all our guests...a free-form spa with waterfalls, fireplaces with plush seating, tiki torches and much more await all guests that stay with us. We hope you also had a chance to take our brand new dinner limousine out for a ride around the city...if not, we will happily await your next stay with us. Thank you again!

"Pleasant if you stay within the hotel"

4
15/05/2018

EUREKA ............................the surrounding area was fairly sketchy! Guess we missed the free limo service concept - surely would have taken advantage. Having said that, the front desk was personable and professional (and that being said with observing the young lady having to deal with folks that were not easily communicated with - she did great!). Room was large and, although we were initially concerned about bed comfort when we saw how soft the mattresses were, we actually had a great night sleep - even the pillows were decent. Because we were in an ADA room we had a massive bathroom but the additional room we rented the bathroom was quite small hardly allowing for elbows out to the side. Breakfast was not warm or anything special but it was adequate and we enjoyed being able to sit outside and enjoy the morning air. We did not take the time to enjoy the pool or other amenities offered but it certainly seemed like a place you could stay and vacation for a few days. The massage chair was a keeper - trying to figure out where I can fit one in my house. Really a pleasure after a number of long car travel days. Property was clean and, although we wouldn't probably venture outside the hotel again, as we did for food, we would consider staying here again.

"Great stay, one night"

5
07/05/2018

We were in town for a marathon event at the Avenue of the Redwoods. Many places were already booked so I was happy this place had a room available, and we were able to book for one night. Once we arrived, the front desk employee was incredibly nice. We had been driving all day, we were pretty tired, and this woman really made us feel welcome. Check in was a breeze, check out was a breeze (even at 6:45 am), and the room was fine. Breakfast was included but we didn't eat, just had coffee. They even offered us a complimentary limo service to drive us around Eureka, available until 10pm. Only complaint is thin walls, we heard our neighbors upstairs walking around.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for you nice review of your experience here at the Best Western Plus Humboldt Bay Inn. We are glad that you felt our front desk employee was "incredibly nice" and that you enjoyed our complimentary dinner limousine service. We hope that you had a fun time in the Avenue of the Giants marathon too and we look forward to your next visit to our area.

"Worst customer service I've ever encountered!!!!!"

1
07/05/2018

My husband, two young children and I needed an unplanned night stay for the evening as my husband just had surgery which was not intended to take as long as it did. Since my husband was in a lot of pain and we did not get out of the hospital until 930 at night, the hospital recommended we stay the night at one of the many hotels St. Joseph's hospitals have contracted fees for patients who have been seen and need a unplanned nights stay. The Nurses recommended the Humboldt bay Inn out of all the hotels in the area so that is where we decided to stay. When I arrived to give them the list the hospital gave me to give to the hotel they were very not willing to accommodate us even after I explained our situation and the hospital recommended them and that we not travel home as my husband needed to just lie down and rest. The night manager said she had never seen such rates even though I should her the official paperwork from the hospital she charged us regular rates with only 10% discount and said to talk to the day staff in the morning to see if they could accommodate as she is unable to. So in the morning I spoke with the day staff and same excuse and directed me to talk to another person who would be in later that day. I called later that day day and the same gentleman told me that lady would not be in today to assist me!! We also encountered drug addicts as we were leaving. As I was getting into my care with my 11 month old this man approached me and was following me around my car and trying to have a conversation with me and touch my baby!! My husband was furious as he could not protect me as he JUST had SURGERY!!!!!!!!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We apologize that we were unable to give you the rate from outdated rate card that you got from the hospital. The card was at least 6-7 years old and we have not offered that low of a rate for many years. The card also states that rates are subject to change and not available at all times. Our staff was sympathetic and apologized to you that we could not give that rate as it was outdated and that we have not offered that rate in many years, We appreciate you bringing it to our attention as we have since contacted the hospital and gave them updated rates for our hotel. We hope that this incident does not prevent you from staying with us again. Please contact me the next time you come to Eureka and we will make sure your next stay is an enjoyable experience.

"Very Pleaseant Experience"

5
07/05/2018

The hotel is very clean and located in an easy to rich part of town. It has friendly staff with excellent service, including extra services such as free limousine ride to restaurants in town. The adjacent Kristina's restaurant has very good food and service.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your great rating our our hotel; we sincerely appreciate it! We look forward to your next visit to Eureka....see you soon!

"Outstanding hotel with excellent facilities"

5
01/05/2018

We were originally going to stay at this hotel for two nights but liked it so well we stayed an additional night. The clerks were very nice and accommodating to our needs. The hotel had a nice swimming pool and hot tub area surrounded by large boulders. The rooms were clean/spacious and updated. My only complaint is the morning breakfast did not have any hot foods. I would stay here again.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the great review of your stay with us. We are glad that you enjoyed it so much that you decided to stay another night! Our new Oasis Spa area has been a huge success with our guests and we are happy that you enjoyed it also. Our breakfast does have some hot selections available including hot waffle machines, two types of Jimmy Dean sandwiches, and hot oatmeal. And for those that are looking for more options, there is a restaurant on the premises that serves cook-to-order breakfasts also. We look forward to your next visit with us...see you soon!

"Surprising Tropical Oasis"

5
27/04/2018

I recently stayed at this hotel and was pleasantly surprised by its best feature: a wonderful pool and recreation area! This pool area is really great, it has: 1) A GIANT hot tub with a water fall and other water features 2) A large pool that is partially covered 3) A fire pit 4) A pool table that is in great shape (balls are a little worn looking) 5) Numerous comfortable seating areas At night, they light tiki torches. They play wonderful relaxing tropical music both day and night. Another high mark is the number of dedicated people working here. I saw constant people cleaning the pool area. The rooms themselves are nicely done and very clean (saw one woman cleaning the windowsill with a toothbrush - that's attention to detail!). The only real negative was that the rooms are motel-style, meaning the doors face the outside rather than a hallway. Even with that, I thought they were fairly quiet and I got a good night's sleep. Hotel also offers a free limo to downtown. Great place to stay when visiting Eureka!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
WOW! We really appreciate your nice review of our hotel. We are happy that you were "pleasantly surprised" by our new Oasis Spa area. Your descriptions of the area are perfect! Our staff does really pay attention to the small details and we are glad that you noticed that...thank you. We look forward to your next visit to Redwood Country!

"Look no further !"

5
25/04/2018

All and all just a great place to stay in Eureka. Great room,good continental breakfast. A couple of nice Redwoods in the courtyard. Great walking distance to Old downtown Eureka,staff was great,and the price is right,

"An amazing place"

5
15/04/2018

Everything about this hotel is amazing. The lobby has a huge fish tank that fascinated me for quite some time. The staff from the Housekeepers, Desk People, Limo Driver (yes there is a limo service to take you to dinner and pick you up, so cool), and Support Staff and friendly and competent. The Oasis has and amazing Jacuzzi with a heated waterfall, heated pool, fire pit and tiki torches and warming stands. Oh and a pool table. I am a local and come here for a weekend every couple of months just because it is so wonderful, I don't need to travel anywhere else.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review of your stay with us. Many guests are from our area and love that they can stay with us and feel like they are on vacation..."staycation". We hope to see you again in the near future!

"Very nice place, excellent service"

5
12/04/2018

They have really paid attention to detail at this property. The room we had was spacious and well appointed. The bed was comfortable. Although we didn't get a chance to use it, the pool and spa area were very nice and looked like a mini-resort! The location is convenient to downtown. We enjoyed a delicious dinner at the Irish pub Gallagher's. They offer a continental breakfast but here's a tip. If you're headed north, drive up to Crescent City and have breakfast at the Good Harvest - outstanding. We left 3 items (I know, pretty dumb) in the room but I called when I got home to Portland and they cheerfully said they would send the items back to us (only charging for the postage) which they did immediately. We were very happy with their service and would recommend this nice motel.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice comments about our property and staff. We are glad that you felt that our property is a "very nice place" and that you noticed that we pay close attention to detail. Our staff works really hard in maintaining everything and its nice when guests notice it. We are glad that you received your items that were accidently left behind...don't worry, it happens a lot here. We look forward to your next visit with us!

"Wonderful STay"

5
11/04/2018

We just ended a four-night and five-day stay at the Best Western Humboldt Bay Inn in Eureka while attending the annual Redwood Coast Music Festival. As usual, the festival was superb and our stay at the Inn was just perfect. This is our favorite lodging site in Eureka and has been for many years. Although the hotel is not new, it has been recently renovated. The rooms are clean, spacious, well appointed, and remarkably quiet for its location. The complimentary breakfast at the breakfast bar should easily satisfy most guests, as should the pool, the fire pit, and the hot tub. As important as all of these, however, is the genuine hospitality of the staff – from housekeeping, to those at the front desk, to the manager and owners, these folks truly do care that your stay is comfortable and enjoyable. For us and for those who came with us to the festival, it is just as important that this hotel is one of the lodging sponsors for the Music Festival. For that, especially, they have our thanks and will have our continued business.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your great review of our property, we really appreciate it! Yes, the Music Festival was a huge success this year...many great bands for all music lovers. We are happy that you have been staying with us and look forward to seeing you again at next years Redwood Coast Music Festival!

"Pleasantly Surprised"

5
10/04/2018

We didn't expect much from this hotel, being a chain hotel and at a mid level price. We were blown away upon arrival. The lobby was beautiful, the staff was friendly, the room was perfect. The hot tub and pool area is by far the best I've ever been to! Not only is the hot tub gorgeous at night, there are heat lamps everywhere, cabanas with fireplaces and fire pits.

"Great place to stay"

5
10/04/2018

We really enjoyed our stay here! The rooms were nice and clean. Breakfast was good and filling. The pool area was great for kids even in the cold as they had heat lamps throughout the area. Also had a big hot tub with cool water features. Would stay there again!

"Best Western Plus Humboldt Bay Inn"

5
09/04/2018

Our stay at the Best Western Plus Humboldt Bay Inn was very enjoyable thanks to the friendly and helpful staff, the beautiful Oasis Pool Area, the clean and nicely decorated rooms, and the central location to downtown. We will definitely be back!

"Awesome Easter stay"

4
04/04/2018

We stayed and enjoyed the huge spa area and the staff that checked us in was very helpful and made sure we were happy with our stay!Thank you for making Easter relaxing. I would definitely recommend this to friends and family. The breakfast was ok but there are lots of good places to go for breakfast near by.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property...we are happy that you felt we were "awesome" and enjoyed the new Oasis spa area. we are also glad that we helped make your Easter more relaxing for you and that you will definitely recommend us to your friends and family. We hope to see you again on your next visit to Eureka!

"Fantastic surprise oasis!!"

5
02/04/2018

Stay here! Worth the extra money if you have time to enjoy the pool area. Beds were 5-Star, clean clean clean! We stayed in 306 and were able to park right outside our door to unload. It was SO quiet!! Highly recommend. The only drawback was, the restaurant was extremely limited for choices if you wanted something gluten free or vegetarian. We made PBJ. for dinner and made due.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your positive review of your overnight experience here at the Best Western Plus Humboldt Bay Inn. Our Oasis spa area has been a huge hit for our guests and we are happy that you we thought it was "fantastic" We do take up an entire city block with six buildings and many room types to choose from...we are glad that you loved your nice, quiet room that you were able to park in front of and of course our Serta Master Suite beds helped with your night's rest. Besides the restaurant located on the premises (operated by a separate owner), we have our complimentary, brand-new stretch limousine that can take you to any of the fine eateries here in Eureka and then pick you up when finished with dinner...complimentary. We look forward to your next visit to Eureka!

"Our trip to Hawaii in Eureka"

5
31/03/2018

I was thrilled to find this property on Trip Advisor. After reading the reviews from everyone I felt confident that this would be a fun experience for us. My daughters and I were on our way to SFO for the weekend and I had really wished I could take them to Hawaii but it wasn't in the cards for us this time. Staying here, taking the limo out the Banana Hut for dinner (highly recommended Hawaiian fare) and then coming back to enjoy the Oasis Spa made it kind of a like a mini Hawaiian vacation. (even though the weather outside was freezing!) The room was very comfortable and clean and as others have said the noise from the highway was unheard by myself and I am a really light sleeper. I would stay here again and recommend it to anyone who would like a fun kind of Best Western experience.

"Oasis"

4
30/03/2018

The downside of the property is its location, which is in a warehouse district bordered by two sides of 101. Although you can walk to the Old Town, which isn't much, it's not a pleasant walk. There doesn't seem to be much in Eureka, and that's not the hotel's fault. The upside is that the landscaping and courtyard (named Oasis) work to create a nice place that seems apart from its surroundings. I was afraid that we'd hear cars at night, but they don't seem to get going until 7am or so, and even the kids who slept later didn't hear them, so that was no problem. The breakfast is only OK, with little protein in a crowded place with limited indoor seating. The courtyard itself is cute, and there are heaters for outdoor tables.

"Best Best Western Ever"

5
26/03/2018

This felt like a much higher end stay than an average BW. The pool, spa, breakfast offerings were outstanding. The rooms were great and front desk staff very nice and helpful. Limo ride to dinner was a great unexpected perk

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your great review of our Inn and we are happy that you felt that we are the "best Best Western ever"...WOW! thank you! We receive many nice compliments on our new "Oasis" spa area and we are glad that you felt it was "outstanding" too. Our guests love our new 2018 dinner stretch limousine...arrive to dinner in style and not have to worry about driving and parking. We look forward to your next stay with us!

"Great place to stay with dogs"

5
15/03/2018

Me and my mom and our dog stayed at this hotel in November and loved it. Clean room, nice view, gorgeous property. Right in town and next to a beach. We called the main desk to find a place that we could eat w/ our dog, while they couldn't direct us to many dog-friendly places they did suggest the restaurant right behind the hotel. We ordered there and took it back to our room. Wonderful choice and glad for the decision. They even cooked a plain chicken breast for our dog who has trouble eating his dinner away from home. Awesome Place!

"Hotel review."

5
13/03/2018

California. The staff is very pleasant and friendly. I would like to thank both Stacy and Kirsten for their Hospitality that my Co-Worker and I receive every time that we are in the area. Our job takes us through Northern California and we are on the road four days a week so we've stayed in numerous Hotels. This one is the very best, Best Western Hotel, and the Best hotel within 150 miles around Humboldt Bay. I have stayed at this Hotel numerous times, and I have also taken my family there when we visit the Redwood drive through trees, Trees of Mystery, Avenue of the Giants and many other Beautiful sites. Where else can you get a limousine ride for Tips only? A heated outdoor pool with Jets and water falls? Another outdoor pool for family play or laps? An outdoor Pool table? An outdoor wet bar? Gym? Complimentary breakfast with fresh coffe The Humboldt Bay Inn that's located in Eureka California is the best Best Western in Northern e, Apple fritters, fresh fruit and more. I haven't found one, At least not in Northern California, and for sure not for the price that they ask for. I rate them at a 10. Very clean Exterior/Grounds, and a very clean and comfortable room. See attached Pictures.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate you staying with us and we are thankful that you feel that we are "...the very best, Best Western Hotel, and the Best hotel within 150 miles around Humboldt Bay." Thank you for posting pictures of your recent stay and we look forward to your next visit with us! See you soon!

"Very Clean and Safe"

5
09/03/2018

This location is consistently very clean and safe. It has been a pleasure staying here for business and the continental breakfast offers a great value and time saver for me in the mornings while traveling for business. In fact coming to this Best Western Plus Humboldt Bay Inn has changed my perception of best western and now I consider them when I am traveling in other regions as well as for my own personal use. I reccomemend staying here for a clean and safe dependable lodging.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our hotel. We are glad that enjoy staying here while traveling on business and feeling that we a clean, safe, and dependable lodging. We look forward to your next visit!

"This place is great "

5
10/02/2018

We stayed here to see the redwood trees. The room is huge with a king bed and a sofa! And a big screen TV, frig and microwave. They have a pretty good breakfast including breakfast sandwiches that taste good for microwaveable meals. There's an oasis area that looks like it could be fun. They have a clean well functioning laundromat. Finally the location is walking distance to many nice restaurants. The only problem is the parking lot is alittle hard to maneuver in as the spaces are small for large trucks or vans.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice review of our property and glad that you enjoyed our rooms. It sounds like you will be back to stay with us again the next time you visit the Redwoods as we are centrally located to Avenue of the Giants to the South and Redwood National Park to the North. We even have a park here in Eureka with a breath-taking stand of a mixture of Old Growth Redwoods and other tall trees located at Sequoia Park and Zoo - Eureka! You have found us!

"The spot you want to stay in Eureka!"

5
05/02/2018

Everything was how it should be and the pool and hot tub was above and beyond what I expected. Did I mention the pool is heated! Pleasant surprise. You could walk to old town if you wanted. The place to stay!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your positive review of our property. We are happy that we exceeded your expectations and more! Our new Oasis Spa area is a huge surprise for our guests...and you're right, our indoor/outdoor swimming pool is heated year-round...so don't forget your swimsuits!

"Amazing Spa/Pool, patio area"

5
30/01/2018

We were just looking for a weekend, relaxing place to get away. We were more than pleasantly surprised with this hotel's Spa/Pool/Patio area. They have a huge area, much of it covered, with private sitting areas included with fireplaces and fire pits, Tiki Torches, and outdoor heaters for comfort, along with a pool table! The swimming pool was nicely heated and the spa was the largest and nicest I've been in. It is curved with waterfalls and semi-private seating. Very nicely done!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the nice assessment of our property! Many of our guests have been raving about our new Oasis Spa Area...just like you. Complete with a free-form spa and waterfalls, plush seating surrounding a fire place, and much more...our guests love it! We hope to see you again on your next visit to Eureka!

"EUREKA!"

5
29/01/2018

Surprised and delighted with our stay at the Humboldt Bay Inn. Wish we were staying longer but drove up for Rugby match at HSU. Great choice! Charmed by the Oasis - tiki bar, outdoor fire pit, tropic feeling spa, pool table, and pool. We'll be back!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice review of our property. Our Oasis Spa area has been receiving very high marks by our guests and we are glad that you feel the same. We hope to see you again when HSU hosts the next Rugby match.

"Excellent stay"

5
11/01/2018

By far the best Best Western we've ever stated at. When we travel we try to stay at Best Western hotels to earn points for free nights. Rooms were spacious and clean and the Oasis area is by far the nicest pool and spa of any Best Western. We will definitely stay here again on our next trip to eureka. Nicely done Best Western Plus Humbolt Bay Inn.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Wow! thank you for the great review! We are happy to be labeled the "best Best Western we've ever stayed at." That is a great honor...thank you! We are glad that felt the rooms were spacious and clean and that you also feel that we have the nicest pool area of any Best Western. We look forward to your next visit with us!

"Good Choice"

5
09/01/2018

We were just passing through Eureka for a night and were happy with our stay at this hotel. The staff was courteous and friendly. The room was clean and comfortable. There is a cool-looking pool area that we didn't use but seemed very popular with the other guests. I would stay here again if in Eureka.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice review regarding your experience here at the Best Western Plus Humboldt Bay Inn. We are happy that you felt that our staff was courteous and friendly and the the room was clean and comfortable. You are right!...our new Oasis spa area has been a huge hit with all our guests. Next time you come to Eureka, bring your bathing suit so you too can enjoy the new spa and all that we have to offer. See you soon!

"Updated 60's hotel"

4
03/01/2018

This place is a refurbished 60's hotel that is some ways looks very tired but clean. The parking is T-I-G-H-T! And it doesn't have to be. The rooms are spacious and clean. Breakfast is free. There is a coffee maker in the room. Hot tub and outdoor pool are open until 11. For the town, I thought this was a little over priced.

"Our stay"

5
29/12/2017

Awesome place to stay, great! We keep coming back because of the whole experience here. Great rooms, clean and comfortable, great pool and spa area, it's absolutely gorgeous. Resturant right next store.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your "wow" review and more importantly, we are happy that you keep coming back because you love the whole experience here! We can't wait until your next visit...see you soon!

"Wow. "

5
28/12/2017

Among all your low rent, down in the mouth-ish choices, this place is a haven. Really, truly wonderful staff, friendly and helpful. And what everyone else said about the pool and spa, so so amazing. Just stay here, you will NOT regret it.

"Clean and friendly staff"

5
27/12/2017

My wife and I stayed here for two nights for the Christmas holiday. The staff was very friendly and accommodating. We had stayed here before and were familiar with the indoor pool and the breakfast that was included. We will definitely stay here again.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property during your Christmas holiday stay. We are happy that you enjoyed all that we have to offer and glad that you will be coming back in the future to stay again.

"Reliable, clean, friendly staff"

3
23/12/2017

What I expected. Good for the location. Somewhat dated hotel/rooms but the beds were very good. I appreciated the refrigerator with a freezer compartment. Better coffee in the room would be nice. Good place for families with children (pool and hot tub were clearly enticing to kids). Breakfast was okay; good for this type of offering. Great service and very friendly staff. Room was not as quiet as hoped (could hear tv from nearby room until 2 am).

"Spectacular Experience"

5
19/12/2017

This Best Western plus was everything I expected it to be and more. The breakfast in the morning consists of fresh apple fritters, Jimmy Dean breakfast sandwich's, and other tasty options to chose from. The people working the hotel are friendly and customer service is clearly in the forefront of their mind. The best part of this experience has to be a laid back hang out spot called, "the Oasis". There is a pool table, fire pit, hot tub, tiki torches and music. If "hang loose" is the vibe they are going for then they definitely nailed it. Great place to stay and I will be staying there again.

"Choose another hotel"

2
18/12/2017

Bad remodel job, rooms are still very dirty & stinky! Staff has a dismissive and complacent attitude, maybe they only make minimum wage? Not enough to care about Customer Service, or have they not received the proper Hospitality Industry training??

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a review...We are not sure exactly what you are talking about? The room that you were given is a brand new, completely remodeled room including new furniture, new carpet, new tile floors and shower, upgraded shutters, new paint and wall paper, and new bed and bedding. We hope that you will give us another try as we really do feel that we can make your next stay with us a pleasurable experience. Our new Oasis spa area and our complimentary dinner limousine await you!

"Decent"

4
16/12/2017

I stayed there one night on my way through town. I expected a working TV in the room. There was one. I expected coffee in the room. It was there. I expected a hot shower when I wanted it. I had that. I wanted hot, edible food to be nearby. It was. I did not want unwanted insects or small mammals in the room. There were none that bothered me. I did not want my vehicle broken into or tampered with. It wasn't. The things I wanted I got. The things I did not want I did not get, so that was good. I'll stay there again sometime. I'll keep at that till the ratio of things I want to things I don't changes.

"Another great stay!!"

5
15/12/2017

We always stay here when traveling through Eureka. This hotel has a very nice pool and spa area, and the staff is welcoming. There is a good breakfast, comfortable bed, clean and large room. Highly recommend this hotel!

"An outstanding choice"

5
14/12/2017

We have always enjoyed Best Western locations but this one was certainly among the best in class. Even my wife thought it was clean enough. The staff was very friendly and professional. On future trips to Northern California, we would schedule ourselves so that we could enjoy another night at the excellent hotel.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice review of your stay with us. It is great to receive positive feedback and we are happy that you felt that we are "certainly among the best in class" and also you felt our staff was very friendly and professional. We look forward to your next visit to our area and another night with us...see you soon!

"The place to stay in Eureka!"

4
14/12/2017

We were very pleasantly surprised by this hotel. Though the location is not absolutely perfect it was conveniently located on Highway 1 and surprisingly quiet, all things considered. We had a corner room on the second floor which was spacious and fairly recently updated. They have a lovely lobby and excellent pool and recreation area. I would have given this Best Western a five star review but did not because the bathroom floor was icy cold, there was a nightlight switch (would have been very nice to have) but it did not work and the breakfast left a lot to be desired. Considering the cost of the room I would have expected more non-carb foods and less sugar based offerings. Overall a very restful, pleasant stay. Would stay again.

"Incredible spa/oasis area"

5
13/12/2017

We didn't visit the oasis area until breakfast the morning we were checking out. It's incredible! Waterfall into a heated spa, fire pits, heat lamps and even a billiard table. Wow! Next time we visit Eureka we may not even leave the hotel. Also impressed that there is a complimentary limo in the evenings.

"The new oasis"

5
09/12/2017

The new addition to the hotel the oasis is a great place to relax enjoy the Jacuzzi and the heat lamps at this time of the year I would recommend anybody traveling to Eureka best western hotel to stay there

"Cozy Waterfront Oasis"

5
08/12/2017

This Best Western is one of the best I've ever stayed at. The hotel was decorated perfectly for Christmas. They have an amazing saltwater aquarium in the lobby. The rooms were nice, modern, and clean. The pool and spa looked amazing! Unfortunately, I did not have enough time to enjoy them. I saw the maintenance staff on multiple occasions busy cleaning and making the sure the property was well maintained. You could really tell the staff and owners take pride in their work. I'd definitely stay here again!

"Best Hotel in the Best Western Chain"

5
05/12/2017

Loved this place! Amazing recreation area with pool, Jacuzzi, fire pits, and a pool tables. Rooms were very clean and comfortable and the staff are great people. The hotel offers a complimentary limo to get you to and from the many restaurants and shopping areas. The driver was helpful, professional, and very friendly. This is a must visit place, if you are in Eureka, CA!!!

"Best place to stay in Humboldt County."

5
01/12/2017

When I was only a prospective student at HSU, touring the campus for the first time, I did some research to find a nice place to stay. I first saw the pictures of the rooms and spa and I was sold. I had no idea I was going to be greeted by the best, friendliest staff and experience such clean rooms and plenty of amenities. It feels like staying in a slice of paradise litetallly right off the main freeway. WiFi was very strong, pool/spa were kept up greatly and everything worked, which can be quite a surprise when staying in hotels. Now that I'm Moving to the area, I will always have my visiting friends and family stay here.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice comments about our hotel. First as an HSU student and now moving to Eureka to recommending us to your family and friends...WOW! Thank you! Now you come and visit them while they are staying with us and enjoy all our extra amenities that we have to offer...see you soon!

"Awesome Oasis spa and pool area!"

5
30/11/2017

Both nights before dinner we relaxed in the hot tub spa that's like a small swimming pool with jets, a cascading waterfall over real rocks, and spouts of water arcing into the pool with pulses of colored light! The 2 gas fireplaces, one round open pit style ringed with cushioned sitting, the other one like a 3 sided fireplace, were great to warm up around while drying off from the spa! Rooms were nice and clean and the grounds were very tastefully landscaped!!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the nice review and great description of our Oasis spa area. It sounds like you really enjoyed the whole area during your two nights with us. We look forward to seeing you again on your next visit to Eureka.

"One of the best hotels I've ever stayed at! "

5
29/11/2017

Although the location in town wasn't the best (appeared to be some warehouses and empty buildings close by, though I didn't get a good look), this was one of the best hotels I've ever stayed at! The room itself was super clean, modern, and comfortable. The pool and garden areas were phenomenal, especially if traveling with friends or family. The breakfast was also great!

"It's like a resort . . ."

5
29/11/2017

The Best Western Plus Humboldt Bay Inn is like a resort . . . their rooms are clean AND the pools & spa are SPECTACULAR . . . But, the most impressive memory (besides the value of our stay) was the fact that the hotel staff was super friendly and very helpful during our visit there - each and every one of them treated us like VIPs . . . If we're ever up anywhere near Eureka again, we'll definitely stay there again!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the positive review of your stay with us! We are really appreciative that you felt that our staff was "super friendly and helpful" during your stay here. And of course, it sounds like you really enjoyed our Oasis Spa and pool area. We look forward to your next visit to the NorthCoast.

"Incredible find!"

5
29/11/2017

OMG THIS HOTEL WAS INCREDIBLE! The front desk girls and the limo lady were incredibly nice and sweet and welcoming! The room was beautiful and clean! We drove by and stopped to rest on a long road trip and was amazed at what a beautiful hotel this was ! From the rooms to the pool area and the front desk! The staff is incredibly friendly and enjoyable! The limo lady also very sweet ! We will definitely make it a point to come back! What a great find!!!!Thank you

"Redwoods wandering!"

4
26/11/2017

We chose Eureka and this Best Western as it is located South of Redwoods National Forest and North of Humboldt State Park and mantpy cool Redwood communities around there. Our whole objective was to see Redwoods, including Avenue of the Giants. The trees were incredible.....a unique connection with them we did not expect to experience. You have to go to know! Pictures do not do them justice! Staying in the Eureka Best Western was a great location and clean. The restaurant was mediocre but convenient the night we arrived and were tired and hungry. The service was good. The Sea Grill- excellent! The hotel provided a free limo to restaurants in town!

"Pretty nice place"

4
22/11/2017

I have to say the property is really nice and well located. the town is a beautiful and you can walk about pretty safely. I have to say you will be wowed by the water and training area, great job at providing a great escape. I only had one issue I had a surprise in the in room refrigerator, it seems like no one had cleaned it out and who knows how long. It was the most disappointing find. Because then your mind swirls on what else was overlooked in your room. The housekeeping manager was aware of it because I let the front desk know about it. However, the morning front desk lady made no mention of it as I was checking out. Just found it a big downer after enjoying all of the outside amenities this property offers and really so clean outside.

"Excelente"

5
21/11/2017

Todo fue excelente! I would definitely recommend this hotel to anyone traveling to Eureka, CA. Very clean and very friendly staff. Free breakfast was great and they have quite a variety of items to choose from. I would highly recommend.

"Good stay"

4
15/11/2017

My husband and I enjoyed staying at this motel. There was a bit of traffic noise but it didn't interfere with our stay. We were glad to be able to find and visit good restaurants within walking distance.

"Eureka ! We found it !"

5
13/11/2017

Nice facility with fantastic desk staff during my one night stay. The hotel is well laid out with good parking. The rooms were quiet and updated. Everything was clean and well appointed. The bed was comfortable and the pillows were feather. (I HATE foam pillows!). In the morning the breakfast area was a fun surprise. Behind a keycode gate was almost a grotto with spa area and pool. The breakfast room was nicely appointed with pretty much what you'd expect for breakfast fare. I did not visit this area the night before, but I'll bet at night when the weather is good, this place is hoppin ! I'll stay again on my next Eureka visit.

"Our Stay"

5
13/11/2017

This is a wonderful place to stay. Kid friendly. Our boys loved the oasis area, one stayed in the hot tub for hours and the other played in the pool. Employees were very accommodating and polite and helpful. The breakfast choices were great, lots of choices for picky eaters. We will be back for future sports events or just for a family getaway.

"Very nice plus limo rides!"

5
12/11/2017

We don't usually stay in Best Western, and I was pleasantly surprised at how nice this was. Clean room, comfy bed, nice fluffy towels, bathrobes were provided, and pleasant staff. They had a pretty good breakfast included in the room rate (yogurt, fruit, waffles, jimmy dean breakfast sandwiches). There is a nice pool and hot tub with seating and heaters by the breakfast room. The biggest surprise is they offer limo service into town and bring you to the restaurant and pick you up when you're finished eating. Granted the old downtown is nearby but it sure was nice to ride especially after a long day driving, and the weather was cool and rainy.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review about your stay with us. We are happy that you enjoyed our newly remodeled rooms and all the extra amenities that we have to offer, including our complimentary dinner limousine...we are glad that loved it! We look forward to you visiting us again in the near future!

"Impressive"

5
09/11/2017

I just got back from a trip up the coast line from San Diego to Seattle. A big part of planning this trip was the hotel research. I only selected those with positive reviews and this hotel more than met those expectations. This place felt like a hidden gem. I usually never bother with the pool/jacuzzi areas, but this one was so nice, I couldn't resist. Very relaxing. There was an outdoor firepit and fireplace area. Laundry facilities were helpful and I took advantage since I was on an extended trip. They even provided limo service to and from dinner. I was traveling alone and never felt nervous staying here. Would highly recommend!!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the nice, positive review of your experience while here at the Best Western Plus Humboldt Bay Inn. We are glad that you really felt that we met all your expectations and more! We hope to see you again on your next travels from San Diego to Seattle.

"Eureka trip"

5
07/11/2017

Great dependable, clean hotel. Great attentive staff. Amazing breakfast. I travel to this region routinely and wouldn't stay anyplace other than here. Great value for the price. Amenities at this hotel make it very relaxing

"Nice Facility"

5
07/11/2017

We were very happy with the Hotel. It seemed well maintained, Rooms were updated, clean and comfortable. They had a courtyard spa/pool area that was very nice. The breakfast area was just beyond. Very nice place. The breakfast was good. This will be our go-to hotel in Eureka.

"Outstanding Place to stay."

5
05/11/2017

The help went overboard in suggesting places to eat. Found one and the Hotel Limo took me there and picked me up. Great idea for a hotel in having the Limo. Selina was very good at driving me to the restaurant. Made my evening very enjoyable.

"my stay"

5
05/11/2017

I enjoyed my stay and the helpful staff. they went out of their way to make my stay most enjoyable. I will stay here again when I return to the town. I am sure I will receive the same great service. I am running out of words to write. need I say more?

"Doesn't get any better!"

5
02/11/2017

Our room was outstanding! Breakfast in the morning was excellent! They offer free limo ride to anywhere you want in the city...just tip the driver! Very well maintained hotel! Resteraunt right next door for our evening meal.....parking in front of our room Door!

"Great stay"

5
31/10/2017

Had a great stay being my first time there, the rooms were great, could not ask for anything more, the place where it's located is convenient, especially for a truck driver, had a wonderful stay and look forward to more visits up there

"Tropical Island? Nope, just the BEST Best Western EVER!"

5
31/10/2017

I cannot say enough about this Best Western! It is hands down one of the nicest Best Western's we have ever stayed in. The "Oasis" area is absolutely beautiful! Between the luau music, the gorgeous hot tub, the peaceful seating areas and the activities for the kids, we thought we were in a tropical area even though it's in a small town. We will definitely stay here again!

"Nice Place to Stay"

5
31/10/2017

This is a nice facility. Comfortable, roomy room. One of the fun services they offer is free limo rides. With just tipping the driver. Since we were celebrating my friend's birthday I took advantage of using the limo to drive us to dinner. When we were done with dinner our server called the driver to come pick us up. All in all a nice experience.

"Eureka Ca. Best Western plus"

4
25/10/2017

We had a outstanding stay at the Best Western Plus in Eureka California. Its close to all attractions & had one of the best breakfast during our stay in California. Recommend all travelers to stay @ Best Western Plus in Eureka, Ca.

"terrible area"

2
23/10/2017

Would not return or recommend loud, unsafe area, no bay that we could see, rooms were expensive and not worth the $ in my opinion, the pictures on line do not tell the story. Had to change rooms because the "no-smoking" room reeked of pot smell.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We are sorry that you felt this way about our property and location. We do not advertise or show pictures that we are located on the bay or have bay views. Our rooms are priced competitively with all similar hotels/motels in our area and our rates are seasonal. All of our guest rooms are non-smoking, but we do have the rare occasion where a guest may smoke in a room, which we charge a hefty cleaning fee to "deep clean" the room. Im glad that we were able to change rooms for you and we apologize for the inconvenience. We hope that you will consider giving us another opportunity for next your overnight stay in our area as we really do have many extra amenities to offer our guests including our NEW Oasis spa area and our complimentary dinner limousine to name a few.

"Great service and friendly staff"

5
19/10/2017

This is our conference hotel for my officials working at Humboldt State football games. Place has been remodeled and they are very friendly. It is an older property with no elevator to the second floor. It has excellent amenities with pool, hot tub, pool table, business center, exercise room and great breakfast. Chris and his staff do a great job. Rooms are well appointed and very clean. Will stay again.

"Probably the best place in the area "

5
19/10/2017

Pretty new and well managed, very price effective . Good quality on all the service , clean and relaxing . Breakfast included with a good selection of food and beverage . I booked last minute in booking.com probably you can have a better deal directly

"Would stay again"

4
17/10/2017

Easy to get to, clean rooms, and loved the pool and hot tub areas. It felt luxurious and pampering to stay here. Enjoyed the fire pit and heated lounge areas, since the temperature outside was cool. Website stated there was a BBQ, but there wasn't one. We brought food to BBQ, but ended up packing it back home.

"Fall 2017"

4
17/10/2017

Though the hotel was modest on the outside, the rooms were modern, the beds and pillows comfortable, the linens modern with a table and fairly comfortable chairs for relaxing in our room. A great value for the money.

"Old and dated"

1
16/10/2017

This is a depressing, dated and unattractive property and should be avoided. Think of a motel room that you have seen on television to hide someone who is going into Witness Protection. Really creepy.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We are sorry to hear that you feel that way about our property as we have just completed an extensive renovation on our guest rooms and also added our New Oasis Spa area, which our guests have been raving about on all social media. With its free-form spa, complete with waterfalls and other special affects, fireplaces with plush seating, tiki torches, and much more, this area really gives guests the feeling that they are truly in an "Oasis". Our complimentary, stretch dinner limousine has been a guest favorite for all to enjoy. These are just a few examples of all the extra amenities we offer that other places do not have. We hope that you will consider staying with us again so that we can help ensure your next stay is a memorable experience.

"SURPRISE! A REAL GEM"

5
11/10/2017

It was with hesitation that I booked a room at this hotel, but the reviews on here lead me to give it a try. It is GREAT! I know it is an older property, but what a great job of updating has been done here. The landscape is impeccable and the parking lot is spotless. That is just the beginning. We had a great updated room with shutters at the windows, a great bathroom, comfortable beds, and beautiful colors throughout. Then we went to check out the pool and what another surprise. This was not just a pool with a hot spa, but a quiet OASIS in which to relax. Several comfortable seating areas, some covered, some open air, all had patio heaters. There was a couple of areas sharing a nice fireplace, another was built around a gas fire-pit, lots of comfortable seating options at the pool, a pool table for guests. There was an outdoor 'tiki bar' too. It wasn't open when we visited, but it looked very nice. The breakfast area was clean and offered the BEST apple fritter I have ever tasted! Very attentive and pleasant staff every day! I can't recommended it enough to you.

"Road Trip 2017"

5
10/10/2017

We had an excellent stay at the Humboldt Bay Inn. We were greeted by a friendly smile even when she was having trouble with her internet due to the fires in California. Our room was comfortable, clean and quiet. Selina, our chauffeur, was great. She was so helpful and friendly. We had stayed here about 10 years ago and regretted not taking the complimentary Limo. We weren't disappointed, even sharing the ride with a nice couple from the Seattle/ San Juan area. The breakfast was good, Selina was our hostess and rushed around making everything great. The Oasis and decour was very classy & comfy. Kudos to Selina, she's the best ambassador!!! Definitely will be back. Eureka is such a interesting, fun town.

"Great"

5
09/10/2017

We stayed for one night here and we were very happy with our room. It was clean and modern. We didn't mind that the room was rather small. The oasis area is great and breakfast was basic but good. The staff was very friendly and helpful.

"Best hotel in Eureka!"

5
08/10/2017

This hotel I amazing. When you are at the "Oasis" pool area you feel as though you are at a fancy resort on a magical island vacation. The appereince of the hotel is impeccable. The breakfast is of good quality. The rooms are clean, comfortable, and quiet.

"One word “Oasis”"

4
07/10/2017

They have updated rooms and they are beautiful! Small but nice! We stayed in the summer of 16 and fell in love with the Oasis and that's why we stayed on our honeymoon trip down the north coast! It was even better this time!

"Comfortable stay"

3
05/10/2017

I agree with all the reviews I read before staying here!! The staff was great, friendly and helpful and professional; the accommodations were great, nicely decorated, comfortable and clean! The pool area is fabulous!! But the location is not so good! If you need to be in town or close to "old town" you are good. But very industrial area! Unfortunately, homeless around. I was very disappointed with the breakfast. I have stayed at a lot of BW PLUS, always pay extra and choose that cuz of the great rooms and hot breakfast. They had all the usual items, waffles, cereal, yogurt, hard boiled eggs,etc., and they have Jimmy Dean breakfast sandwiches that you can heat up! So, they have the usual selection of breakfast items as regular BW but not the hot choices that I've experienced over many years!! That's a major reason we pay extra for the "Plus". Some are better and fancier than others, but always better than here! We were fine with our toast and yogurt and fruit, etc., but not what I expected out of a BW Plus. Also, unfortunately, we could hear noises from the adjoining rooms!!! Not voices but toilet flushing and showers and someone left a bathroom fan on that I heard all night, our last night. I'm a light sleeper but my husband also commented on the fan we heard alllllll night!! K. So just trying to be honest. We stayed for three nights, so weren't in our room except for sleeping. We were exploring and hiking areas around ..... so it was ok for us but I wasn't that happy. After driving by the other Best western on the other side of town, which was cheaper and looked newer and had a less industrial atmosphere, I think I would choose that next time!! So again, it was nice but didn't live up to all my other stays at BW Plus expectations!! And I paid more here than the other one. Sorry, management, but your staff was great! Your pool was great! Our room was comfortable and clean! Breakfast was what I could have had at a non PLUS! And unfortunately, noises from other rooms, not voices but plumbing was very loud!!

"Awesome Hotel"

5
04/10/2017

I had a great stay at the Best Western Humboldt Bay inn. From check-in to check out everything went smoothly and the staff was super friendly. The hotel appearance was nice and everything in the room worked well. The pool looked great and I wish I brought my bathing suit. They have a great breakfast as well.

"Rooms OK breakfast extremely poor"

3
03/10/2017

Worst place for breakfast ever. The food was pre-packed microwaveable cardboard which was tasteless and inedible. Rooms were Ok but beds need to be replaced as I kept rolling to the edge. Given what was on offer, this motel does represent good value for money

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your stay with us. We are sorry that you did not enjoy our complimentary breakfast. Our breakfast has many items to choose from: 2 types of Jimmy Dean hot egg/meat sandwiches, pastries, donuts, muffins - freshly delivered from local bakery daily, different types of Greek yogurt, different types of Yoplait yogurt, hot waffle machines, oatmeal, 3 types of cereals, 3 types of fresh fruit, fruit cups, etc. There is also a restaurant on the premise that serves a full cook-to-order breakfast for those guests that want more than we offer in our free breakfast. The next time you come to Eureka, please let me know and I will more than happy to treat you to a breakfast to your liking at the restaurant. We hope that you will give us another opportunity to make us your lodging choice when visiting Eureka.

"Humboldt Bay Inn"

5
02/10/2017

I've stayed at this Best Western dozens of times in the past 30 years, for business and pleasure. The service and quality has always been exceptional. And the property and service had only got better.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Wow! You've been staying with us for the past 30 years! We really appreciate it Ron that you have made us your choice of lodging when you visit Eureka...you have been through many changes here at the Humboldt Bay Inn. We look forward to the next 30 years of having you as our guest! See you on your next visit!

"Always Excellent"

5
02/10/2017

This Best Western property is by far one of the nicest, cleanest and well-run hotels in the chain that I've stayed in. The rooms are well designed, comfortable, and well-appointed. This traveler especially likes the in-room microwave, mini-fridge, and oodles of charging plugs. The grounds are always clean, and the staff very friendly and helpful. The breakfast selection is what one expects, waffles, cereals, pastries, juices, yogurt, and of course coffee. Be sure to enjoy the property's Oasis pool/spa area. There is a large pool and spa area that are surrounded by lush fauna and 2 fireplaces. There is so much seating available that one never feels crowded even when there are 2 soccer teams visiting (as was our case). This is also where breakfast is served so it is always easy to find a place to sit down and enjoy, even though the hotel is at capacity. Don't let the neighborhood fool you. When you arrive on property it is like stepping into another world. The best thing about this property is its consistency -- always clean, always friendly staff, and an always nice stay.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice review of our property and making us your choice of the place to stay when you visit Eureka. We are happy that you feel that our rooms are "well designed, comfortable, and well-appointed." It sounds like you really enjoyed the new Oasis spa area...it has been a huge success with our guests...everyone loves it! We look forward to your next visit with us.

"best pool and hotub in the area"

5
28/09/2017

This property has a excellent heated pool with a huge 10 person hotub. For just relaxing they have a fire pit area and pool table. The location is right down town easy to get to a lot of places. If you do not want to walk they offer limousine service around town for dinner 6:00-10:00 I stay 20 + times a year at this place.

"The best hot tub and hang out area ever."

4
27/09/2017

Clean and nice, especially the room and hot tub/billiards/recreation area. Staff/service was exceptional. Complimentary limo shuttle is nice. Location is in a more seedy area but still, near downtown. Road noise was a problem.

"Good Bed and Quite Room"

5
24/09/2017

This hotel has an excellent location for visiting the Eureka area. The room iwas clean and well furnished with very comfortable bead and four pillows, frig, microwave and table with two chairs. The breakfast area was excellent with an option to sit pool side woth a gas fire pit or IR heaters. The food was very good too.

"BW Humbolt Bay good place for a stop"

4
23/09/2017

Hotel is in a great location with easy entrance and exit. They have done a great job with their decoration and architecture, especially with the central area with the spa, pool and comfortable places to relax. Amenities are outstanding, although wish they had rooms with a tub v.s. the great shower stall.

"An Oasis in the Wilderness"

5
23/09/2017

Eureka is definitely not a beautiful city, but the Oasis in this Best Western is terrific. Well decorated, an elegant and large spa, fireplace and wonderful breakfast area. Rooms are top notch, beds are very comfortable and soundproofing is excellent. This is the only Best Western we've stayed at that has a free limo service to take you to restaurants and pick you up!

"Overall First Impressions Thumbs Up!"

4
21/09/2017

We arrived around dinner time. Check in was easy and the clerk was very obliging with information regarding the hotel. The room was okay but dated. The toilet seat was broken but we were too tired to care. The front desk assisted us with guest laundry which was great. The following morning breakfast was very good, an assortment of baked goods, breads and usual hot breakfast items. Checkout was smooth and the price was right!

"Excellent as always"

5
19/09/2017

This hotel is excellent as always. I stay here whenever I go to Eureka. Centrally located close to downtown Eureka. With many good restaurants nearby. It was quite a relief to stay here after coming from the BW in Garberville where the service and environment is mediocre. I always try to stay at Best Westerns. This one is excellent.

"Our favorite Best Western"

5
18/09/2017

Love this place. Feel like your staying at a more expensive hotel group. The staff if very friendly & helpful. There is a limo to drop you off for dinner. The spa area has been redone - waterfalls, fire pits, fireplaces and a tiki bar.- unexpected for a Best Western.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your great review of our property and your nice comments regarding our "very friendly & helpful staff." It also sounds like you were able to use our complimentary dinner limousine and enjoy our new Oasis spa area...we can't wait to see you again!

"Wonderful Stay"

5
18/09/2017

We went to see our first great grandson who had been born on 9/11/17. We were given a free up grade without asking in honor of him. The room was very clean and comfortable. The staff very nice and polite. The breakfast had nice choices and several areas to choose from to sit. We choose outside and it was very nice.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Congratulations on your first great grandson! How exciting!!! We were happy to help make your stay that much more of an enjoyable trip to Eureka! Now you have a new "clean and comfortable" place to stay when you come visit him...see you soon!

"Love this Best Western"

5
18/09/2017

This staff is great and the new spa area is beautiful. Plan on spending some time in the spa area. It also has a limo that drops you at local restaurants. The location is great. Call ahead for reservations. Always busy.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice review of your experience while here at the Best Western Plus Humboldt Bay Inn. The new Oasis spa area has been a huge hit with our guests...don't forget your swimsuit as it is open year round or just relax around one of the fireplaces. As you mentioned our complimentary dinner limousine can take guests to and from our local eateries...Sit back and arrive in style!

"Redwood Forest"

5
13/09/2017

We stayed at the Best Western and we were pleasantly surprised . Our rooms were recently remodeled and very clean . Hotel staff was very professional and pleasant . The lounge area was exceptionally well equipped and beautiful . Breakfast was included in our stay and there was a very good selection of food . We felt this hotel was a very good value for the money and would recommend it highly .

"Best Western - consistent"

4
13/09/2017

Generally, Best Westerns are pretty much the same - based on the address. This is a good hotel - very popular and well priced. We stay here when we travel to Oregon. We remind ourselves we are not in a "hot spot" and breakfast will be oaky - not great - okay. Nice staff, clean rooms.

"A home away from home!"

4
12/09/2017

This has to be one of the friendliest staff of people I have ever met at a hotel. Normally you get a front desk staff getting you through the check in process. These ladies made it feel like we came to visit them as a family. EXCELLENT front desk staff. They have a courtesy limo that will take you to local eateries. Very clean and comfortable rooms. They only drawback here and it's not their fault, traffic noise from the 101 that splits around the hotel. They have built creative fencing which probably helps the first floor. Cozy heated area adjacent to lobby with gas fireplace and heaters to sit and have a drink or eat your morning breakfast and have coffee. I would have given them a 5 star, except for the traffic noise. My suggestion, ask for a bottom floor interior area room. As it was, it was tolerable with the windows closed and the fan on in our second floor room. Another nice perk, is Kristina's diner is right next door.

"Like a Vacation"

5
11/09/2017

We did not expect to find a resort hotel in the middle of Eureka, Ca. The pool was corded off for young non-swimmers and was clean and well supplied with towels. The hot pool was awesome and clean. The complimentary limo, to any restaurant in town, was a special treat for my granddaughters. One is eighteen and just started attending Humbolt State University (our reason to be there) and her first time away from home on her own, The other one is three, meeting her cousin for the first time. This was their first limo ride. We were very fortunate to find reservations available on Labor Day weekend.

"Eureka BW Humboldt"

4
10/09/2017

Travel with work to the area frequently and stay here of choice. Always a friendly staff, reasonable price, comfortable room, and beds. Great to have site laundry facilities for long stays. Nice to breakfasts items ready to grab and go. Does not have eggs, bacon, etc. though.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your continued business and choosing us as your preferred place to stay when frequently coming to Eureka. Our staff will be happy that you feel that they are always friendly too. Our breakfast does offer many different items, including 2 types of Jimmy Dean meat/egg sandwiches. Also, there is a restaurant on the premises that offers a full cook-to-order breakfast for those guests that wish to have one. Let me know and I will be more than happy to treat you to a full steak and eggs breakfast at the restaurant on your next visit. Again, thank you and we look forward to your next stay with us!

"getaway stay"

4
06/09/2017

been here before both plesure & work. nice people beautiful spa area, a tropical setting. great to relax in. rooms are nice clean . the only problem i had was booking reservation . i'm a priority member, but when i called they said no rooms available. just for fun went to booking .com got the room i wanted at a discount to best western. just like to know whats up witth that? forgot to mention the limo a big plus selene will drop you off call her when your to go back its great

"GREAT Property!"

5
06/09/2017

Beautiful remodel and new decor, good wifi, great pool and hot tub area, very professional staff, good breakfast, delightful experience. No complaints or suggested improvements. Very professional staff, complimentary limo shuttle. Would stay here again anytime.

"Relaxing fun"

5
04/09/2017

We rode 5 hours in the Harley. We were tired and sore. We went to dinner and came back, got in the hot tub and then went to bed. The hot tub was clean and VERY relaxing. The rooms were great, quiet and comfortable. We had a great nights sleep!!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We appreciate your nice review of our property. After a long day on the Harley, we are glad that you were able to go to dinner in our complimentary dinner limousine and then come back and enjoy our Oasis spa area. We look forward to your next ride to Eureka!

"Clean, safe, friendly"

5
03/09/2017

Clean, safe hotel. Helpful and friendly staff. Good sized room, outdoor pool and hot tub. Restaurant that shares the parking lot delivers room service to the rooms. Quick and easy continental breakfast offered in the am. Would recommend the stay and will def return in the future.

"Great service"

5
03/09/2017

I've stayed here before and it was nice but they have lots of updates #1 the hot tub and #2 a limo that will take you around town. It was nice to go down to the waterfront and eat at fresh sea food places

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We appreciate you coming back to stay with us again! We are glad that you were able to take advantage of our complimentary dinner limousine to go to one of Eureka's fresh seafood restaurants located close by in Historic Old Town. It sounds like you also enjoyed our new Oasis spa area! We look forward to your next visit with us here at the Humboldt Bay Inn!

"This is a great hotel!"

5
31/08/2017

We chose this hotel because it was reasonably priced and looked pretty good online. We were very pleasantly surprised when we went to check in. The hotel is like a little oasis, with beautiful landscaping and a very private little pool area. The rooms were updated, very clean and comfortable. Breakfast was good, with lots of places to sit outside around the pool. They have heat lamps when it is cool, and it was just so nice. We noticed how hard the gardener worked to keep everything perfect. It was very quaint and a lovely place to stay - you won't be disappointed!

"Best Western is very dependable"

4
30/08/2017

We had a pleasant one night stay at Best Western Humboldt Bay. The room was clean, the beds were comfortable, and the property was very clean and nicely maintained. There was an area by the pool we didn't use because our stay was so short, but it was very, very nice with a covered area for relaxing in any weather. If I'm being completely honest, the front desk staff could have been a bit friendlier, but nothing serious. Another guest left her purse in the breakfast area and when I let them know they made it pretty clear it wasn't their concern and that they weren't going to make an effort to find the guest before she checked out. But all in all it was a very good stay.

"Nice Hotel"

4
29/08/2017

We stayed here as we drove from SF to Eugene, OR and decided take the scenic way through the Redwoods. I chose this hotel as they were the #1 rated hotel in the area. The rooms were clean, a bit cozy, and overall basic...but I expected that going in. They have a great pool area with a very large hot tub...where you can take food and drinks into and enjoy your stay. Staff was great and overall a nice stay. I will say though, that it is a VERY deceiving impression of Eureka, CA. The hotel is located on the 101 and doesn't seem to be in a great area of town. Now...you go a few blocks to the west and you are in a great little waterfront town, so go explore.

"Santa Cruz overnight stay"

3
27/08/2017

First time in Santa Cruz - stayed here as a pit stop on our way to Seattle. Always wanted to visit here and I have to say I was a bit disappointed. My daughter and I didn't feel the area was very safe at night. The boardwalk was fun, but old and not very clean. The location of our hotel was good- it was actually a motel. I'm not a fan of motels because the entrance doors are on the outside and didn't feel safe to me. Our room was clean and the beds we very comfortable. The shower was tiny, but it got the job done ok. Staff was friendly and helpful. Overall the motel was just ok - as for Santa Cruz...it was definitely a one time thing.

"Pleasantly Surprised!"

5
26/08/2017

Overall a very good experience! I was a bit concerned because the hotel is located between two busy streets in an industrial area - but Kristen (front desk) was kind enough to make sure we got an interior room (I am a light sleeper - don't do well with noise) - Once in the room the noise was not an issue at all (Five stars to Kristen - thank you for addressing my concerns!). This is an older hotel that has been very nicely renovated - the grounds are well-maintained, rooms clean and updated - no details were missed. Everything from carpets to ceilings clean and fresh. I appreciated the clean shower with great water pressure and HOT water (sometimes it's the little things)! Bed was comfortable. I did not utilize the pool or spa, but like the rest of the property, they were meticulously maintained. I did enjoy sitting in the area while eating breakfast, though! After a long day of air travel, I was happy to spend time in the small but well-appointed gym. It was just the right size to allow for stretching, cardio, and a light workout for a few days. Overall, the only negatives I could find: The hotel was located in a fairly busy area away from Historic Downtown. It's not terribly far, though, and a limo is readily available to take you there. I didn't mind the short drive there - it's worth it because the hotel is so nice! Also, there seems to be a significant transient/homeless population in the area. However, I never noticed any issues on the hotel property, nor did I observe any active panhandling - so I did not feel unsafe. Overall, the positives far outweigh these minor details! Kudos to the staff - it seems as tough there was constantly someone around to maintain the grounds or provide any housekeeping requests. Staff members were professional and courteous. I would not hesitate to recommend this hotel, and I plan on staying here again when we next visit the area.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice, thorough review of your experience of your overnight stay with us. We are glad that you enjoyed your stay and that you found many positive things to say about our property. We look forward to your next visit to Eureka and overnight stay with us!

"Wonderful College DropOff Family Vacation!"

5
22/08/2017

We used this trip as a family vacation when we took our oldest son to begin his college career at HSU. We had no idea of the treatmwe would experience by staying in the BW Executive Suite! What a wonderful time we all had!!! Thank you Trayleigh and Stacie!

"College tour -Humboldt University"

5
22/08/2017

Traveled to Eureka to check out Humboldt University. We were pleasantly surprised with the overall layout and decor, so much attention to detail and welcoming grounds. We will be returning because of the super comfy beds and pillows, yummy breakfast, and awesome pool and spa. We highly recommend this location for the excellent service from the kind knowledgeable staff. Two thumbs up BW Humboldt Bay!

"Fun place to stay for the night"

5
21/08/2017

I don't normally give Best Western Motels 5 stars, but this one was very pleasant to stay in after a long day of travel. I felt like there was kind of a happy "community" of visitors....some were swimming, some hanging out at the firepit or "tiki lounge" next to the pool or taking their stretch limo to dinner. We had a humorous "incident" in our room (of our own doing), and I was very impressed when the maintenance gentleman showed up within two minutes! After driving all day, we opted to walk next door to the onsite restaurant Kristina's to order out instead of taking their stretch limo to various restaurants for dinner. While waiting, we sat and had a beer and conversation with staff. There were lots of options for breakfast including their Jimmy Dean breakfast sandwiches, yogurt, fresh fruit, cereals, fresh waffles, orange juice/coffee, pastries. King bed was very comfortable and our room was quiet. Wifi worked well. Nice landscaping.

"Lovely facility but needs to sharpen people and service skills for breakfast room attendant/girl"

5
21/08/2017

This is the second time we have stayed at this facility, both times the same breakfast girl attendant was rather rude and unaccommodating as far as refilling products and servicing your clients with excellence and a smile! Maybe just an in-service on customer service importance!

"Little Gem in Eureka"

4
20/08/2017

Great for a stop-over on our way up north. The "gem" is the pool. Immediately after you check-in, and before you get dinner, check out the pool. You may decide to order take-out and eat poolside while enjoying the Hawaii like setting in the pool and hot-tub area. It has fire-pits, couches, family lounge areas, sitting areas and a really great waterfall hot-tub. The pool table and sitting areas are amazingly inviting, and not at all expected when you first arrive. On the rooms, quiet, comfortable, and accommodating. A reasonable breakfast included a variety of cereals, waffle maker, oat meal, fruit, yogurt, hard boiled eggs, coffee, juice, and Jimmy Dean breakfast sandwiches. The work-out room is really nice.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review of your stay with us. You're right!...we've been receiving many positive comments regarding our new Oasis area...it truly is a "GEM" as you state. We are also glad that you felt that our rooms are "quiet, comfortable and accommodating" and that you liked our assortment of goodies in our breakfast room. It sounds like you found a place to stay the next time you take a trip up North

"Nice but noisy"

4
17/08/2017

Funny how Best Westerns differ - this is our 3rd one now and they are not massively consistent. This has a lot going for it with its great pool area and really friendly front desk staff. Fan for our kids. It was very busy when we were here with people begging for rooms! But it is on an incredibly busy one way system and I've no idea if we are near the sea here. The breakfast wasn't a patch on the other BWs we have stayed in and the air con was pretty noisy so I cant say we all slept that well. Beds are comfy though to be fair and the launderette was really handy after a week on the road. The limo into town was also a nice touch. But still not sure I'd rush back to Eureka as a destination - its just an overnighter really.

"This is a Best Western Minus, not a Plus."

3
14/08/2017

I think this is an older property remodeled to “make it current.” Our room had two double beds (not queens) and was a little too small for those. It was hard to fit our luggage in, and the toilet/shower area was a little cramped, as was the counter for your toiletries. They had standard breakfast food but no hot oatmeal. They had even run out of plain instant oatmeal. We would have had breakfast somewhere else, but couldn't spare the time. But I had packed some packets of plain instant oatmeal, so I went back to the room and got them.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your stay with us. Yes, our property was built years ago, but we have completely renovated and remodeled the entire property. We do take up an entire city block with six different buildings and plush landscaping throughout. We also have 5 or 6 different room types to choose from with different room layouts and sizes. It sounds like you would have been more comfortable in one of our deluxe queen, queen rooms which are more spacious and have separate vanity/bath layouts. Our new Oasis spa area has been a huge success with our guests...complete with a free form spa and waterfalls, fireplaces, ticki-torches, and comfortable seating throughout. Also, our complimentary dinner limousine is available for all guests to arrive to dinner in style. We hope to see you again as we are sure we can find a room to your liking, which will help ensure your next stay with us is a memorable experience.

"Far exceeded our expectations!"

5
14/08/2017

I chose this BW because I figured they are consistent hotels and it was a "safe bet." Upon arrival we were greeted be Cassie at the front desk - she was delightful. Our room was ready, my ground floor request had been noted and granted. The hotel location is great because you can walk downtown to the old town, but you're not in the middle of the bar scene - or the mission homeless services location. Sorry if that's bad, but I prefer not to be right next to that. I still can't get over "The Oasis." There's hawaiian music playing softly. A large hot tub and huge pool that are heated year round. There are tons of little cubby type areas so you can sit and relax and feel alone - even with a lots of other people doing the same. The rooms are great. Everything you need - fridge, micro, comfy beds, good towels, good shower pressure. We just could not get over the fact that this was a BW in the middle of Eureka - what an amazing find. The prices seems in line with the other hotels in the area. Always check with the BW site for the best rates. I don't even bother going to third-party sites anymore. The staff here were so happy - seriously, every time we encountered someone they were cheerful and responsive. Our TV (we thought) didn't work - it was on the wrong channel, but the quick to respond maintenance guy was very gracious when he simply changed the channel and the "no signal" message went away. You can have an Oasis but if your staff isn't spot on, it won't matter. This BW has done an exceptional job of creating a perfect environment for their guests - including keeping their staff happy - and it really shows!!

"Great Spa and Limo Service"

5
13/08/2017

We really enjoyed the pool and the huge spa. Room was nice and a free breakfast was offered. Best of all, they had a complimentary limo service. We could go into town and enjoy ourselves without having to worry about partying a bit. Limo driver was great! Would stay again. Hotel area looks a little too industrial but hotel was fine and staff very helpful.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a great review of your recent stay with us! We are happy that you enjoyed our Oasis spa area and our complimentary dinner limousine service...yes, our limo chauffeur, Selina is very special! See you next time you come to Eureka!

"Beautiful grounds, kind staff"

5
13/08/2017

Beautiful hotel with fun pool and spa, and cozy seating and fire pits. Staff went out of their way to make my family comfortable. Only minus is proximity to fish factory, but after 5 minutes didn't even notice.

"No rollaways, even if national chains says they do"

2
09/08/2017

The national reservation system said this location has rollaway beds, however, they don't. We are disabled and one of our party had to sleep on the floor. Most of the staff was pleasant, but not all, some were rude. We will not return.

"Eureka! we found it"

4
09/08/2017

Great location to downtown Eureka and summer concert events. Limo service from BW+ to anywhere you want to go in Eureka much appreciated. Staff at check in and check out were helpful and cheerful, efficient.

"Nice location and stay"

4
07/08/2017

Very safe and clean hotel. Great breakfast and a nice pool area. Rooms could be a bit larger, but overall nice amenities with a refrigerator and microwave. Maybe a little updating of the colors, but that just from a designer's eye :)

"Great stay"

5
06/08/2017

We had a very nice room on the ground floor. So comfortable with nice beds, lots of charger stations, fridge, microwave, coffee maker. Very clean and excellent staff. Did not eat at the breakfast area but it looked well stocked. Beautiful grounds and a pool area called the Oasis that was awesome. Would have stayed here a 3rd night but the hotel was already pre-booked for large bus parties coming in. Very convenient to town. Would definitely stay again.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate you staying with us and writing a nice review of your experience here. By your review it sounds like you really enjoyed your stay...we are sorry that we didn't have a 3rd night available for you as we were in a sold out situation as mentioned. You'll just have to come back and stay with us again in the near future! Thanks again!

"Very quiet, comfortable, and family-friendly"

5
05/08/2017

This has the nicest spa/pool amenities that I have seen. The pool is heated, and there are plenty of patio heaters also. The spa looks like a large rock pool with a waterfall. The spa/pool areas are partially covered, and there are outdoor fireplaces and heaters that are lit--so no matter the weather, you can enjoy the patios. The rooms are comfortable, with large refrigerators and a microwave (and good wifi and a USB charging station). The breakfast options include eggs, yogurt, and fruit--just in case you don't eat the cereals, pastries, and waffles that are also available. They even have breakfast sandwiches. It was the nicest place I have stayed, and it was very adult, but child-friendly. There's also a complementary limo service to local restaurants!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a great review of your recent stay with us! We are happy that you enjoyed all the extra amenities that we have to offer for both adults and children too. Our new OASIS area has been a huge success for all travelers along with our stretch, complimentary dinner limousine. We hope to see you again soon!

"Lovely Stay"

5
03/08/2017

This was a very nice place and great value for the money. Really nice spa/pool area and a good furnished breakfast. The employess were all very friendly and helpful. Our room was very comfortable and clean. The courtesy limo service for dinner was a really cool added touch.

"Oasis in Eureka"

4
01/08/2017

Newly remodeled, nice rooms, easy access from parking, nice hotel for Eureka. Eureka itself is not really my cup of tea but this hotel was enjoyable and you could see that the employees and management take pride in making it an oasis in Eureka.

"California Coastal Trip"

5
31/07/2017

I am a Tour bus driver. I had a senior citizen group staying at the hotel. I have never stayed at a more accommodating hotel in my many travels. Greeted with red carpet, exceptional parking and cleaned all my Bus' windows as a part of their exceptional service. Room was very comfortable, clean and roomy. Great breakfast and their Oasis room was a hit with my passengers. I immediately contacted my office and have recommended we use this hotel for all our customers when traveling thru Eureka.

"Best thing in Eureka"

4
30/07/2017

Last minute reservation led us to this very nice hotel- It was a stop on our way home from the California coast and it was a very clean, modern, pretty place with a nice garden area in front of our room and a friendly staff

"Great Cozy Escape"

5
30/07/2017

My husband and I travel to Eureka and it's surrounding counties often. We refuse to stay at any other Best Western in the area or hotel for that matter. The staff is wonderful, the property is updated and cozy and CLEAN the hot tub/pool oasis is MAGICAL

"Relaxing retreat"

5
27/07/2017

This motel is extremely comfortable, staff is very pleasant and helpful. The breakfast area is nicely arranged, but we chose to eat at the restaurant which was delicious and the staff very friendly and accommodating.

"Commercial setting between Hwy 101 northbound and southbound!"

3
26/07/2017

Inside patio is beautiful as photos indicate, rooms were good, parking tight....traffic from 101 on each side of hotel is noisy, traffic moves fast, local folks walking through at night. On Sun at 755am, 2 gal employees were racing through parking lot and very careless amongst our classic cars and street rods....stood there and told her to slow down, thought we were kidding....reported to gal who looked like she just crawled out of bed. MANAGER NOT IN....WHY ARE EMPLOYEES PARKING BETWEEN GUESTS?

"The Best of the Best Westerns"

5
24/07/2017

This hotel is an outstanding example of Best Western Plus. The Oasis facility was a pleasant surprise with gas"tiki" lights and a very comfortable gas fire pit. An added bonus was the limo service to restaurants

"Coast Trip"

5
24/07/2017

Nice, clean and relaxing hotel in the middle of Eureka. Breakfast is always great. The pool and spa oasis are absolutely relaxing. A must stay if you are on a trip to Humboldt County. We attended a car show in Fortuna and visited 4 breweries in Arcata. We had the option to drive or Uber it around.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our hotel. The car show in Fortuna was its usual success and we're glad that you were able to visit some of our award-winning local micro breweries located in our northcoast cities of Eureka (The Lost Coast Brewery), Fortuna (Eel River Brewery), Mckinleyville (Six Rivers Brewery), Arcata (Humboldt Brews). We hope to see you back to enjoy other local events and of course, our famous breweries!

"Outstanding"

5
23/07/2017

Great location to 101 and off site dining. The room was well appointed, comfortable, quiet. Checking in was very pleasant and staff made sure we were informed to amenities before retiring to our room. Had a great common area for pool and spa, gaming and though we did not use it, an exercise gym that included state of the art equipment. Complimentary breakfast with staff making sure that tables were cleaned immediately after vacating as well as making sure we were satisfied with our food choices.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your great review of our property! It sounded like your were happy with everything about the property, from our well appointed rooms to our friendly staff, to our complimentary breakfast! We hope to see you again when traveling through the Redwood Coast.

"an oasis"

4
18/07/2017

A gem in the middle of Eureka. Their rooms and buildings are immaculate. Their pool/hot tub, rec area is a true oasis. Fun and functional. Breakfast needs some improvements, but a great reasteraunt next door.

"A little piece of paradise"

5
18/07/2017

This hotel is not in a great part of town, I just want to put that out there right away. However, they have done a wonderful job of making you forget that once you get on the grounds. Everything about it was pretty much perfect. We didn't necessarily enjoy Eureka, but we definitely enjoyed this hotel.

"Great choice at a great price!!!!"

4
16/07/2017

We skeptical when booking bc the price was so low, but wow. Clean, nice, courteous, spacious rooms. 4 of us, and having that long sink counter external to the room is great. No queen beds though, doubles.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are glad that you felt that our property was "clean, nice, courteous, and spacious rooms." When reserving your next stay, we have many room types to choose from...some having two queen beds. We hope to see you again!

"Concerned about billing practice"

3
16/07/2017

They do extra charges on your credit card without telling you and when you catch it they say they'll refund it in a few days. But they give you a bill at checkout with the right figure and when you check your bank you have been charged a higher amount. Not a good practice as far as I'm concerned.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your stay with us. Sorry for the confusion on your final billing...When you check in with a credit card it is authorized, but not charged for $25 per day more than the room rate. This is to cover taxes, restaurant charges, phone charges and any other misc charges. When you check out, the amount that you see on your bill is what is charged to you. The remaining authorization is deleted, with nothing being charged to your credit card. Your bank releases the amount back to you within 72 hours. All hotels with amenities do this incase there are extra charges on your final bill. Please contact us directly if you would like to discuss this further. We hope to see you again on your next visit to Eureka.

"few come close to this property"

5
13/07/2017

The Bay Inn is the friendly and cleanest Best Western I have stayed in this country. I have traveled via motorcycle many times and always use Best Western. I have yet to find one that meets the friendlyness and as clean property of this hotel. It improves everytime and I will recommend it to anyone who needs to stay in Eureka. Try it and see. I have, for over 20 years and that should say it all.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your positive review of your experience with us here at the Best Western Plus Humboldt Bay Inn. We are happy that you feel that "few come close to this property." Twenty years and counting...we look forward to your next visit with us!...thank you!!!

"Very nice Inn"

5
10/07/2017

We were here 2 nights on a road trip with 8 people. We got 2 rooms with 2 queen beds. It was very nice and seemed newly re-decorated. The pool area was quite nice with a tropical theme. There were little groupings of seating areas and a fire pit. Patio headers were all over also. There were undercover areas, and the hot tub was very large and had waterfalls and a rock ledge around it. Very nice. The pool area was also nice. The staff was very helpful with places to see and eat. This Inn offers free limo service to and from restaurants! What fun! The limo driver is a kick and she gave us great tips on were to go and what to see. We loved her suggestions. She would pick you up somewhere different than the restaurant that she dropped you off at. She would give her cell number, and you could tell her where to pick you up. We walked around the marina and old town, and loved this service. We definitely go back to this Inn! Very clean!

"Great Pool area and friendly staff, rooms need some TLC"

3
10/07/2017

This is a basic Best Western that boasts the Plus title because of the pool area. Lovely pool and hot tub. Staff was friendly. However an outlet with an important lamp did not work in our hotel and when we reported it they did not seem to think it a very big deal. Rooms need some work done to keep up with the Plus title this hotel has. Unfortunately it is in a very bad area of Arcata and so feels a bit unsafe, but not the hotels fault although I wish someone had mentioned in previous reviews so we would have known. If you want a nice hot tub soak and a clean bed I would recommend but does not offer much more.

"Oasis area is the highlight, everything else is good too."

5
09/07/2017

Hot tub and fire pits live up to expectations. Nice to get in after hiking. The fire pit and patio heaters did excellent at keeping warm in the cool night and morning. The rooms were above average with mini fridge, microwave, DVD player, Tv, and a comfortable bed. The breakfast was standard continental with "hot sandwiches" but these are just Jimmy Dean things that you microwave. The waffle maker area was fancy. I stuck with bagels. Coffee was surprisingly good and from local beans.

"Fantastic Hotel"

4
08/07/2017

We stopped on our 28 day road trip from Seattle to San Diego and it's a little gem and without doubt one of the nicest Best Westerns we stayed in having used them lots during our trip. - The rooms are very modern with all the amenities and spotlessly clean. - The Gym is very nice indeed for a hotel gym. - The breakfast is great. - But the star of the show is there OASIS which is a superb pool area with fire pits and great chill out areas. Its very unexpected and surprising when you see as you don't expect it to be there but it's fantastic. All in this is a top hotel, you want be disappointed. Big thumbs up from WALES (UK).

"Eureka Vacation"

5
06/07/2017

We stayed one night here on our way back from the Redwoods up North or Eureka. Great town and hotel was clean, comfortable, and staff was extremely helpful. Wonderful breakfast and pool was outstanding along with awesome hot tub and comfortable chairs and couches around pool for lounging. Limo Service was a bonus!! Limo will take you to any restaurant in the evening and pick you up as well for free. My kids loved it and it was a great experience!

"Fine for one night"

4
04/07/2017

We got in late but no problem from welcoming staff member. For extended family of six, it was good to have the two separate sleeping rooms. TV was limited in its free coverage. The breakfast was excellent and free of course

"Loved it!"

5
30/06/2017

We loved our stay! Rooms were clean and comfortable, staff was friendly and helpful and the entire property was nice. Our room was newly renovated and was great. We liked everything about the hotel but the best part is their outside pool area called the Oasis! It has a wonderful pool and hot tub along with a fire pits, outdoor fireplace and couches it was great to relax outside after traveling. An added bonus of this hotel is the inside limo which will drive you anyway in Eureka! I'd recommend it!

"Great Stay"

4
26/06/2017

Spent a great evening and morning at this hotel near downtown Eureka. The rooms were nice and WiFi worked well. My lone issue was the dated and tiny bathroom. One of the highlights of our entire trip was the thrill of taking a complimentary limo ride to and from dinner in downtown proper (only about 1 mile away). The kids loved it! The breakfast was one of the best I've seen in a while. All in all a great stay.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your positive review of your stay with us. We are glad that you felt our rooms were nice and that the WiFi worked well. We do have many different room types to choose from with larger bathrooms. The next time you come to Eureka, please contact us and we will ensure that you are given one of these newly remodeled rooms. We do receive many nice comments about our complimentary limousine and our friendly chauffeur, Selina. We are also happy that you felt our breakfast was one of the best you've seen in a while. We look forward to seeing you again on your next visit to Eureka!

"Ordinary Room, Extra Nice Spa"

4
25/06/2017

Be aware - This is a two-story building with no elevator, so if you have a bad back, heavy luggage, or any kind of problem climbing stairs, try to get a room on the lower level. Our room was average, a little smaller than the other Best Westerns we've been to lately. The surprising part of this hotel is the pool and spa area. They call it the Oasis, and that's exactly what it is. We were impressed as we walked through, at the huge spa, fire pit, outdoor heaters, seating area, and attractive pool. This wasn't something we had time to use, but if having a nice pool and spa is important to you, it's worth looking into. Another surprise is limo service to take you to dinner. We didn't use it, but we could see why it would be useful - parking downtown is hard to come by. And arriving in a limo is always impressive.

"Expected more"

2
25/06/2017

The swim area and the Oasis were nice, my kids really enjoyed the leisure time of hanging out in the pool. Fitness center was ok, Has a treadmill, elliptical, bike, free weights and a circuit machine with some different weights. The breakfast was about average. They had your average hotel spread and microwavable breakfast sandwiches, donuts, and a waffle maker, but no good fresh fruit or healthier options. The room was decorated nicely, and the bed was average. The walls were so thin we awoke at 3 am to hear the people next to us having a conversation. Had a difficult time sleeping. The next night the people next to us were having a domestic dispute, it was about 12:30 AM. It was very loud and a lot of cursing going on. somebody kept going in and out all night slamming the door as well. They kept up the loud talk and cursing all night. It was not pleasant to have to listen to, especially with our small children. The hotel should do a better job of monitoring their hotel at night.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your stay with us. We are happy that you enjoyed the new Oasis area and your children really enjoyed their leisure time in the pool area. We do have very strict policies on unruly or loud guests, but if we do not receive any complaints from other guests staying near them, then we unfortunately do not know if they are being loud or unruly. We encourage guests to call the front desk if they have a complaint so that we can fix or correct it right away and if its a noise complaint, we are very strict with the unruly guests, which may lead to eviction. I hope that this incident does not keep you from staying us again as we want all our guests to have a memorable stay with us while visiting our majestic North Coast and Redwood country.

"Home away from home."

5
23/06/2017

I've stayed at this hotel many times for work and for pleasure. You won't find to many other hotels in this price range that are as nice and well kept as this one, it is always my first choice when staying in the area. The staff are all very friendly and caring. The amenities that they offer are great like their new outdoor lounge area with an oversize hot tub and fire pits and the free limo that they offer that will take you anywhere within the city limits. The rooms are very clean and the facilities are well maintained.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property! We really appreciate your continued business and we are happy to be your "home away from home." We look forward to your next visit with us!

"Highly Recommend for the Oasis Pool Area"

5
20/06/2017

We stayed at the Best Western in Eureka for one night, but would have liked to stay longer. The room was very small, but clean and comfortable. The queen beds were comfortable (firm, but softened with pillow top.) The staff was friendly and the place was busy. Obviously, a popular place. The outstanding thing about this hotel is the pool area, though it is out doors. It is expansive, nicely decorated with plenty of comfortable chairs and heat lamps to keep you warm in the cold weather. The hot tub area is separate from the pool area. There is also a pool table for entertainment, and they provide a limousine to take you to the dinner place of your choice in town. Highly recommend if you want a leisurely stay and enjoy laying around in an oasis.

"Comfortable"

5
19/06/2017

Comfortable hotel. Very nice pool area, relaxing tables and chairs as well. My daughter loves when we choose this hotel to stay at. We prefer it over the other Best Western in town. Beds are comfortable and staff is nice.

"Beyond All Expectations!"

5
18/06/2017

Once again you have stepped up your game and it shows with the pride you take in your facility and Employees! Keep up the Great work, and we will see you Soon. Your Hotel makes me Proud to be from Eureka! Yes, I live here, and Love to have a little me time "get Away", every now and again!

"Unexpectedly Excellent"

4
18/06/2017

We were on a Family vacation and were looking for a clean basic place to stay. We stayed here and it was great. The pool, hot tub, limo service and other amenities surprised us! It was definitely more then just a place with a bed!

"Awesome Hotel"

5
17/06/2017

We stayed here for one night and it was great! Upon check-in we were notified that there was limo service around town and I thought it was a shuttle. Nope, it's a full limo so that was fun and quite unexpected. They gave great recommendations for bars/restaurants so we were able to watch the Warriors game. The bed was hard but the pillows were great. The internet worked really well even with the hotel quite busy. Breakfast was good. Make your own waffles, Costco muffins, breakfast sandwiches, hard boiled eggs, cereal, etc were available. The pool area is great especially at night to sit around the fire pit and relax. I highly recommend this hotel.

"If I could rate it higher than 5 stars, I would!"

5
15/06/2017

I have stayed at this hotel before and always enjoy returning every couple of years. This hotel outshines most 5 star hotels I have stayed at and is not your "typical" Best Western Hotel. It is MUCH MORE! The hotel has gone through several upgrades since our last visit. They added the "Oasis" area that is simply mind blowing. It is so relaxing and inviting with it's decor and amenities. The hot tub is huge and the pool is heated to just the right temp. This is by far the CLEANEST hotel I have ever stayed at. I rate every other hotel compared to this one and not one other hotel has come close to being as comfortable and nice as this one. The bed was super comfortable and I slept like a baby. I was soo comfortable that when I woke up I actually thought I was home in my own bed until I opened my eyes. The location is right on the main Highway but the rooms are so well insulated that you can't hear ANY traffic noise. If you are in Eureka and don't check this hotel out, then it is surely YOUR LOSS.

"Just ok."

3
14/06/2017

Not quite up to Best western standard but still ok. Large clean rooms that were a bit musty. Quite a noisy hotel as it is situated near two main roads with lots of traffic. A car is needed to get to most restaurants and Old Town Good WiFi, breakfast was ok...6 weeks in the USA and we still can't get over paper plates and plastic cutlery.

"Bay Inn"

5
13/06/2017

Average rooms, but amazing spa, pool and patio lounge area. Best lounge area of experienced with a best western. It was very relaxing after a busy day. The fire pit was cozy, spa was relaxing. The kids really enjoyed the heated pool. Very family friendly hotel, we would stay here again.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate the positive review that you gave our Inn and we are happy that your family really enjoyed our new Oasis spa area. We look forward to your next visit when coming to Eureka.

"Absolutely amazing facilities"

5
11/06/2017

This was the best Best Western I have stayed at this holiday. The amenities such as the pool and hot tub areas were beautiful with lovely comfy chairs to sit on and outdoor heaters. By far the best thing though was the shower! I literally did not wish to get out of it- it was amazing!!! Lovely place.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are happy that you enjoyed our Oasis area and that you were able to relax in our "comfy" chairs with the outdoor heaters and fireplaces. We do get many nice compliments on our showers and we are glad that you found them "amazing" also. See you on your next visit to Eureka.

"Eureka review"

3
11/06/2017

not a comfortable stay. location does not make you feel comfortable, Parking was a major problem so many cars in a small space. Bed was so so did not sleep through the night. Woke up several times during the night.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review. Our property does take up an entire city block with six different buildings and many room types to choose from. The next time you come to Eureka, please call me directly and I will ensure that we find a nice, quiet and comfortable room that will help make your stay an enjoyable one.

"Great hotel in the wrong part of town"

4
08/06/2017

We really liked this hotel. It was modern, clean (although a little small) but we couldn't get past the smell. This isn't the hotels fault, but it makes for a very unpleasant stay. Every time we walked outside we wanted to run back inside the smell is so bad. It smells like fish died on your doorstep - weeks ago!! Just unfortunate for the location. That aside, the hotel is really nice, the pool looked nice (although we didn't use it) and the breakfast was well catered in the morning.

"Great amenities and location"

4
06/06/2017

We recently completed a three-week road trip from Seattle to LA on the Pacific Coast Highway and spent a couple of relaxing nights at this hotel. Kristina's, the on-site restaurant, is handy if you arrive late like we did and want something fast and close. There's an extensive menu and very friendly staff. Highlights were the heated outdoor pool, with basketball hoop at the end, which unlike some hotels was large enough for swimming; and the jacuzzi area complete with a hot tub with cascading waterfalls and powerful jets - also large enough to swim in! There's plenty of parking and a walk to downtown and the harbour is only about 15 minutes. We also really appreciated the secure, on-site launderette as we'd accumulated a load of washing. Staff are very friendly and breakfast is included. I would recommend this for business or leisure.

"Gem"

4
05/06/2017

What a nice hotel. It's evident that the owner takes pride in their property. The staff were a pleasure. We were greeted cheerfully each time. You get a feeling of intimacy by the enclosed parking courtyards which shelter you from 101 on both sides of the property. We never heard it in our room although we backed to the southbound side. The pool/spa area was a wonderful surprise. The area is enclosed and is reminiscent of a tropical delight. We had an upper room. There aren't any elevators so request a lower room if you have trouble with stairs. A limo is available to take you to dinner nearby if you don't want to move your car. Parking is an issue with limited full size spots. That said we had our full size, 4 door truck and successfully found parking each time we came in.

"Excellent and Clean "

5
04/06/2017

This was one of the very best stays we had on our 10 day Pacific Coast trip. The room was excellent and very clean. The grounds and pool were some of the very best I have ever seen at any Best Western hotel. We absolutely loved our stay. A great stop. Good job Best Western. We slept well and felt clean.

"Family weekend"

5
04/06/2017

Excellent and friendly staff. Breakfast was a plus. Internet was helpful to make further planning for the vacation. Property has a hottub /Jacuzzi was awesome which is great for a group setting. Movies are available For the dvd player in the room.

"6 Nights"

5
31/05/2017

I stayed at this hotel for 6 nights during a business trip. Bed, pillows and blankets are comfortable. Breakfast was good, but could be better by adding more options. One of the waffle maker does not always work. I burned my 1st waffle because the cooking timer was not working. No elevator. I have to drag my large luggage going to the 2nd floor. Overall, my stay was perfect and the price I paid was great!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate you staying with us on your six night business trip and we are happy that you enjoyed your stay. We look forward to your next visit.

"Dated "

3
30/05/2017

I see there is an old fashioned telephone next to the toilet on the wall.Does anyone use these anymore? The room is average nothing spectacular for the price. I guess it's the best eureka has to offer.just staying for the night

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your stay. All of our rooms have been recently renovated within the last two years. The room that you were in was remodeled as well and does have three telephones in it with the one that you mentioned in the bathroom. Instead of taking it out and re-wiring the room, we decided to leave it in, as some guests still enjoy the nicety and comfort of having a land line telephone. We hope to see you again on your next visit to Eureka.

"Nice Hotel but in a dirty, stinky town"

3
30/05/2017

I specifically picked this destination with my kids for two reason. Pool and Limo service. While checking in the lady in front of me grabbed a bunch of brochures of things to do off the rack in the lobby. Lady behind the desk says, those are 43 cents each please. What?? Those are supposed to be free. I got checked in and she went over the pool ours, breakfast hours, etc. I asked if we could reserve the limo for dinner trip. NO LIMO SERVICE ON WEEKENDS. Are you kidding me? I didn't see that anywhere on the website. Very disappointed and she says.. well our drive needs some time off too. Off the to room. Oh, I haven't mentioned that the air in this town STINKS like rotten fish. I get it, it's coastal but man it stinks all the time. Room was super nice and clean. After dinner we suited up for the pool. The pool did not disappoint. Hot tab area was pretty and HOT. Pool was big and deep. The pool seemed cold after being in the hot tub. Fireplaces, lots of comfy chairs, pool table.. Great spot. Breakfast in the morning was the average continental breakfast. Kids made waffles and I had yogurt. I really wish we could have had a protein.. bacon? Overall, place is fine. I wish we could have used the limo. Room was expensive at $180 but at least the pool was nice. BUT the air by the pool smells like rotten fish!!! Stinky town. Side note: Town has homeless people everywhere. Skip this town on your way through. Not worth the stop.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your experience. We are happy that you and your family really enjoyed the Oasis spa area & pool area and that your room was "super nice and clean". Eureka is surrounded by Humboldt Bay and the Ocean, so on days that have really low tides and the wind direction is towards the city, we do get the coastal bay and ocean smell, but it doesn't last. We are located close to the bay and Historic Old Town, shopping/restuarants, marina, and Boardwalk. We hope that you will stay with us again the next time you are traveling through Eureka and be able to utilize our complimentary dinner limousine which is available through the summer Monday-Saturday and Monday-Friday in the winter.

"Hotel was fine, but the city a disappointment"

3
29/05/2017

The hotel was adequate, but the town was not what we expected. Our room was clean, somewhat quiet, and the internet worked. The check-in staff was not overly friendly, but the breakfast staff made up for it, being very nice. Good breakfast! The hotel is fine, but we didn't feel safe, while eating out. The town had broken glass on the roads, many homeless people, and we cut our stay short.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your review of your recent stay. We are glad that you felt the "hotel was fine" and that your room was clean, quiet and the internet worked. We do receive many nice comments about our breakfast staff about how friendly they are. Eureka does have some homelessness as unfortunately, many cities do, but finding the beauty of our coastal city makes up for some of it... Historic Old Town, Marina & Boardwalk, shopping/eateries, Victorian architecture, wildlife around the bay and tours, Sequoia Park & Zoo, museums...just to name a few highlights. The next time you come to Eureka, please contact me directly and I will ensure that you enjoy your stay in our city.

"The best Best Western"

5
28/05/2017

This hotel is the most accommodating Best Western we have stayed in. From the staff to the amenities of the over all facilities. Motorcycle riders are warmly welcomed with a bike cover if needed. A free limo is provided to take you into town and bring you back. Please remember to tip the driver. This is where we always stay when in the Eureka area.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice review of our property and that you always stay here when visiting Eureka. Yes indeed, Motorcycle riders are always welcome and as you mentioned we have motorcycle covers and a washing station to clean your "chrome" if needed. The complimentary dinner limousine is a perfect ride in style to one of Eureka's fine restaurants...you don't have to worry about driving, especially if you want to have a glass a wine or a cocktail. We look forward to your next ride to Eureka!

"Lived up to expectations"

4
22/05/2017

Booked this for a two night stay after reading reviews on Tripadvisor - and got exactly what we expected! Able to check-in early, decent quality room, plenty of parking, excellent pool and spa area, good breakfast. Just a little out from Eureka old town and wouldn't want to walk back after dark. Overall good and would return

"The "Best" Best Western!"

5
20/05/2017

We love going to the coast for our getaways to escape the Sacramento valley heat-We had the best hotel experience at this Best Western-the staff was top notch-friendly and professional-no glitches at all. The room was A++ with great design, clean, vinyl shutters rather than dusty, stained drapery like some places-clean, well installed wood moldings-Nothing was skimped on-even the toilet seat was a soft closing lid! No loud seat crashing-all the nice touches! We were impressed.

"Another outstanding experience"

5
20/05/2017

I have stayed at the Best Western Plus Humboldt Bay Inn twice in the past, and was delighted to return a couple months ago. The staff is as courteous and helpful as can be. The rooms feature comfortable beds, a good-sized bathroom and very good internet connections. The Best Western's breakfast is one of the best I have seen, with a wide variety of hot and cold items and wonderful coffee -- from a local company ("Big Red Rooster"). The hotel is walking distance from some very good restaurants and also a co-op grocery. I look forward to my next stay at this excellent hotel.

"Superb"

5
20/05/2017

A big thank you for a wonderful stay. Stacey welcomed us and informed us of the hotels facilities which she was very proud of and rightly so. Fantastic room and great spa area with fire pit lovely furniture in this area. Great choice at breakfast. Would recommend a stay here when travelling up to the Oregon coast Paul and Tracey from the UK

"Great Place to Stay"

5
20/05/2017

This hotel was clean, well appointed, and has a lovely swimming hot tub area with fire pit and lounging area. The breakfast in the morning was excellent for hotel continental breakfasts. The location was very convenient and the rooms were newly decorated. We had an excellent experience there.

"Very clean and comfortable, updated everything"

5
17/05/2017

Very nice and helpful staff. Great location quiet and comfortable.rooms are all updated the pool and Jacuzzi are new or updated. great sitting area by the pool area,has pool table, Great place to take kids and relax. secluded and private area. You will not be disappointed.

"outstanding passing through hotel"

5
14/05/2017

Passing through Eureka and decided 'this place looks good' to kick up our feet for the night. This hotel exceeded my brother and I expecations! Clean and modern, the room smelt of fresh carpet. The shower fantastic and bedding not too bad! The hotel had a pool (however we didn't swim) but looked amazing! The room came with free breakfast and had very friendly and attentive staff. Definitely recommend if passing through!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review of your stay with us. We are happy that we exceeded both yours and your brothers expectations! Most of our rooms have been recently remodeled...thanks for noticing. Next time you come to Eureka, be sure to bring your bathing suits so that you can enjoy our new Oasis spa area! We hope to see you again.

"Daughter school trip"

5
11/05/2017

The hotel is really easy to find off the highway. We used the pool an hotub an laundry facilities. It was great to relax an get caught up on laundry while having a few beers an cookies. The breakfast was awesome that the hotel supplied with the room!

"Great"

5
09/05/2017

All the positive adjectives apply. Clean, comfortable, friendly efficient staff, clean bathrooms, plenty of towels, basic breakfast, nice pool and hot tub and sitting area. Close (by car) to many restaurants. Only negative might be, when the hotel is full, tough to find a parking spot however, you will be able to park. See the web site for specifics about the hotel. Definitely stay here when in Eureka.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for your "Great" review of our property...we greatly appreciate it! We will look forward to your next visit with us.

"Outstanding "

5
08/05/2017

This by far is displaying the Best of The Best Western Brand. Modern, Clean & Fresh. Friendly & attentive staff, facilities that would put most 5 Star Chains to shame. Driving through Eureka we really didn't expect what we found (Nothing against Eureka) Thank You

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your nice review of ur property. Most of our rooms have recently been renovated and we are glad that you noticed that they are "modern, clean, & fresh" Our staff really does take pride in being friendly and attentive to ensure that all guests enjoy their stay. We hope to see you again on your next travels through Eureka.

"Best Best Western we've ever stayed in"

5
05/05/2017

Remodeled just over a year ago. The pool area is more like a resort than a motel. Beautiful hot tub area, lots of intimate area to lounge, or sit at an outdoor bar setting. Also have a pool table and fire pits. Rooms also very nice. Wonderful bed and real glass glasses! They also have a free limo to take you to dinner!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We are happy that you enjoyed your stay with us and that you noticed all the upgraded amenities that we have to offer. From our new Oasis spa area to our complimentary dinner limousine...it's all here awaiting our guests. See you on your next trip to Eureka!

"Almost perfect"

4
05/05/2017

Nice renovated hotel, fantastic spa area, room comfortable, nice staff. I would say it's a perfect hotel except the walls are beyond super thin. I've read this in other reviews and thought eh, it's ok, but it is pretty amazing how you can hear EVERYTHING from the other room. We stayed on a Saturday night which could be why our neighbors came back at 2 and then 3 am... unfortunately I didn't sleep until 4am. :( They need to invest in fixing this issue. Breakfast was great, loved the Hawaiian themed spa area along with fireplaces and music. Please insulate your rooms Mr owner! I'd be back for sure

"Comfortable hotel in the Humboldt Bay"

4
30/04/2017

We stayed at this hotel on the way to our trip heading south. While the location is not the best (but a $5 Uber ride away from the center), the hotel itsel is clean, the rooms are comfortable and well-equipped. Would stay there again !

"Modern, Accommodating, and Gracious Hosts"

5
28/04/2017

This hotel has been remodeled within the last year. It was the prettiest Best Western! The employees were enthusiastic, friendly, and very helpful. The hotel employee behind the desk helped us re-route our trip due to a landslide further south on Highway 101, and made recommendations for Best Western Hotels along the new route. The breakfast was terrific, and the room was lovely with very comfortable beds!

"Not getting my discount or my points"

5
26/04/2017

Hi I came to check in a guy told me the price there is nothing cheaper Ella Platinum member I did not feel like a platinum member with him I said I take it because I was tired in the morning at checkout I had 5 of the $10 saving coupons the bill was $166 my bill ended up being $101 but then my bank says you charge me $141

"Great town"

5
22/04/2017

We spent one night here while driving up the coast. The hotel was great! The rooms were a great size, they were clean, and the beds were comfortable. The pool and spa area were so nice. The pictures On the website don't do it justice. Great stay. The front desk gave us some great dining options also.

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
Thank you for the positive review of our property! We are glad that you felt everything was "great" and that our beds were comfortable. Our pool and spa area has been a huge hit for our guests and we are happy that you felt the same. We hope you were able to take advantage of our complimentary dinner limousine too when you went to dinner. The next time you come to Eureka, we will be here happily waiting for you.

"Amazing hotel for the price!"

5
20/04/2017

The rooms were clean and comfortable. What really makes this place special are the amenities. The hot tubs and pool, along with the fire pit, fireplace, seating areas, and pool table, really make this hotel feel like a mini resort, perfect for families. The courtesy limo was a lovely surprise, and will take you to any eatery of your choice - even if you just want to go for ice cream!

ChrisBWPHBI, General Manager at Best Western Plus Humboldt Bay Inn, responded to this review
We really appreciate your great review of our Inn! It sounds like you were able to enjoy all the amenities that we have to offer our guests...from our Oasis Spa area, fitness center, to our complimentary dinner limousine...its all here...like you said...it feels like a mini resort. See you on your next visit to Best Western Plus Humboldt Bay Inn!

"Visit Humboldt University"

4
15/04/2017

This is a great place to stay if you want to visit Humboldt University. The pool area is wonderful. The spa feels like you've been taken away to Hawaii for a moment. The rooms are very nice and clean. Only downfall would be the noise from the upstairs neighbors but our overall experience was really great. Would recommend to any family. The pool has a basketball hoop. The whole family enjoyed their stay.

"Best Western Humboldt Bay Inn Eureka CA"

5
14/04/2017

Lost Coast hidden gem. Comfortable rooms, cozy beds, convenient amenities at your disposal, professional staff, easy access to Highway 101. Definitely recommend this hotel for business or pleasure, intimate, yet family friendly. A great place to rest after a long day.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. Many of our guests say the same thing...we are a hidden gem! Once you check in and experience all of our upgrades and amenities, you want to stay another day. Whether its for business or pleasure, we want everyone to enjoy their stay with us. See you next time!

"Great outdoor amenities"

4
13/04/2017

The gym, outdoor amenities were fantastic, breakfast was good but had to wait in line to use the microwave for heat up breakfast sandwich but had one local one national newspaper which was nice plenty of seating in seperate locations it was nice, hotel has a resort feel in the middle of a city. The hotel seems to be upgrading slowly if a few cracked tiles int the bathroom do not bother you the hotel is great.

"Four night stay over the Redwood Coast Music Festival"

5
11/04/2017

The hotel is a sponsor of the festival, which was our reason for initially choosing them several years ago. Now, we stay every year at this site. The hotel is close to old-town, the many shops and botiques in the city, and best - for us - close to all of the festival venues. The rooms are comfortable, clean, updated, with nice parking. The hotel personnel are genuinely interested in your comfort and it shows with the service they provide. Breakfasts are provided and are just fine to start your day - waffles, juice, coffee, breakfast cereals, breakfast sandwiches, and freshly baked pastries. It is a great place to stay if you want comfort, convenience, attentive staff, and all at reasonable daily rates. We highly recommend the hotel to all travelers, without qualms.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for the positive review of your four night stay with us. The Redwood Coast Music Festival was a great event and the bands received many compliments from our guests that attended. We hope to see the festival grow even more next year and we look forward to having you as our guest again.

"Great Stay"

5
10/04/2017

The room was very well maintained and clean. The staff at the hotel could not have been better. The location is excellent. The Oasis area is beautiful. The hotel offered transportation through their limousine service. The adjacent restaurant served very good food.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are glad that you felt our rooms were well maintained and clean. Our location is ideal, being located in downtown Eureka and close to historic old town, boardwalk, and shopping/eateries, which our complimentary dinner limousine can take you to these locations in style. Our Oasis spa area has been a huge plus with our guests and we are happy that you also thought it was beautiful. We hope to see you again!

"Grate Value!"

5
07/04/2017

For business or holiday this is a great value. The Oasis is a must see.Fun pools and huge hot tub/pool. Fun fire pit areas to gather around. The staff are so friendly. YOu would think that the traffic noise would be an issue and I just haven't found that to be true.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your review of our Inn and that you felt that your stay had "great value" Our friendly, professional staff is here to make sure everyone is feels welcome...we are glad that you felt this also. We will await your next visit to the Best Western Plus Humboldt Bay Inn!

"Oasis was relaxing and fun"

4
03/04/2017

Best amenity is the Oasis. Giant hot tub, big heated pool, loungers with outdoor heaters, firepit. After being on the road for hours, it was a welcome sight. Breakfast area was tight, with everyone crowding in on the sparse counter area, and only 1 microwave for the popular breakfast sandwiches.

"Just right..."

5
31/03/2017

It was clean, nothing super fancy but nice for staying a night or two. Comfortable cozy rooms. Affordable. Their pool and hot tub area are awesome! Employees were nice. GREAT continental breakfast. The restaurant next door has yummy desserts from what we ordered, it is RIGHT next door so no biggie to walk on over for take-out and great customer service. For the people who complained about road noise we did not hear any. Not really walking distance to the shops but that wasn't a problem for us.

"Renovation?"

3
27/11/2016

We came late at night, the receptionist could have been more welcoming... We were told we got a deluxe room, we were happy with that until we came to the room... not deluxe at all. All the other hotels we have stayed at for our 3 week trip was better. Totally needs som renovation and better cleaning! We did not use the pool since it look unhygenic when we came at around 9 pm. The breakfast was ok. Won't stay here again if I´m in the area.

"Little bit of paradise!"

4
22/11/2016

We loved this recently renovate hotel. It has clean comfortable rooms, a nice lobby and a great Oasis area with hot tubs, propane fire pits, tiki torches and a nice pool area. When we arrived we were told we could get the hotel limo to and from any restaurant in the area which we did take advantage of and it was great, had a couple of drinks with supper and no worry about driving back to the hotel. This would be a great place for families to spend a few days as the Oasis is a perfect area for families.

"Best place in Eureka ca"

5
21/11/2016

Best place in eureka ca. Breakfast and pool lounge atmosphere is exotic. Feels like you really are on a vacation. I suggest bringing your swimming suit. You will want to enjoy a relaxing time in the hot tub.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your great review of our Inn. We are pleased that you enjoyed your stay and felt that we are the "best place to stay in Eureka". That is a good recommendation on letting guests know to bring their swimsuits as our new Oasis spa is open year round and is definitely made for relaxation...check out the pictures of this new area! We hope to see you again on your next visit to Eureka!

"Best Western Humboldt Bay Inn"

5
18/11/2016

Spent three nights here in October while visiting Redwood National and State Parks. The motel is right next to the highway in the middle of Eureka and worked out well for me. I had an interior room that was, large, clean, comfortable and very quiet. All of the staff from check in, to cleaning, to maintenance were pleasant and helpful. It's obvious that the management takes great pride in the property and makes an extra effort to keep everything looking good. There was a nice landscaped garden just outside my room and an area called the Oasis with a pool, spa, hot tub, fire pit, pool table, and multiple seating areas. The breakfast room is adjacent to this area so that's where I had breakfast each morning and it's quite relaxing. All of this elevates this motel to another level. I will definitely stay here again when I am in the area.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice, positive review of our property! We are centrally located to all the area's attractions, especially Redwood National and State Parks. We really do take pride in our property and we are glad that you noticed! It sounds like you will be staying with us again on your next visit to Eureka...Thank you!

"Amazing Stay"

5
17/11/2016

Our Rooms were Beautiful I was so surprised with our large and spacious Rooms The Pool area at night was amazing and we even had great heavy robes in our rooms to use! This will be the only place I will stay when I'm in Eureka!!

"Perfect for the price, Very good overall, but a couple disappointments"

4
09/11/2016

This is one of the nicest Best Westerns we have stayed at...and we stay at them quite a bit. The location is good, on the main thoroughfare...which is good for convenience, but does make it fairly noisey through the middle of the night. The room was very clean and the LARGE hot tub area is wonderful in a spa-like atmosphere. It connects with an indoor/out door room with spa lounges, multiple gas fire pits, lots of natural plants and trees...Truly an amazing "oasis" for a budget hotel. Our only disappointments were the fact that the "free" wi-fi was down our first 24 hours (big bummer when traveling with a teen and trying to stay on top of my business without using our own data plan), and our HUGE glass shower did not drain well at all...for more than 30 minutes each time.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property...we are glad that you enjoyed your stay and liked the "Oasis" spa area with the "spa like atmosphere". Our apology regarding our high speed, fiber-optic internet as it was down for one night because AT&T was experiencing some difficulties, but it was fixed and up and running the next day. We hope to see you again on your next visit to Eureka! Thank you again!

"Amazing pool area! "

4
06/11/2016

We are staying here for two nights. When I booked the room I didn't realize that 101 basically wraps the hotel but the noise isn't bad. The staff is very friendly and the room was clean. The hotel offers a continental breakfast that is okay, nothing special. Our room has a refrigerator, microwave and a tv with a DVD player which is a nice touch. The real gem though, is the pool area, I can't gush enough. Amazing huge hot tub with waterfall. Nice sized pool with kid friendly sections. Very comfortable patio furniture with lots of outdoor heaters. I recommend this hotel, especially if you have time to enjoy the pool area.

"Very delighted!"

5
03/11/2016

We stayed here for our 25th anniversary and loved it! We almost stayed at the other BW, but my husband spotted a picture of your Oasis area and that was that. And I am so glad he did! While the area is not very pretty, the Inn really made their place very nice. The rooms are clean and spacious with microwaves and fridge. The breakfast is very nice and I loved the fact they had Breakfast sandwiches ready to pop in the microwave , instead of bins of eggs and sausages just sitting there. And great waffles with nice toppings. Juice, cereal, bread, pastries,yogurt, oatmeal, coffee, tea and other choices made their breakfast really filling. And the best part... the Oasis.. A beautiful Hawaiian theme outdoor area with a fire pit, fire place, comfy chairs and sofas and a lagoon spa with waterfall! With Hawaiian music playing and a pool table for fun, we spent each night and morning enjoying the peaceful relaxing Oasis they created. Room cleaned nicely each day AND a complimentary Limo to take you to downtown restaurants in the evening! we used it on our Anniversary and felt very special and the driver Selina? Was very nice and informative. Very nice touch!Looking forward to coming back!

"A real GEM!"

5
03/11/2016

This place is definitely a GEM and Best Western should be very proud of their staff. We stayed here for almost a week for a business trip. This is an older motel, with parking right outside your door. The staff made our stay very enjoyable. From check-in to requesting a late check-out, the staff was top notch. The staff in the front office helped us many times, from copying, to finding the sweet local spots to go. All of the staff are so kind and friendly, including breakfast, pool and room staff. More importantly, they keep the entire property very well maintained. Our room was a typical hotel room but it did have thick robes to wear to the pool. They also did a wonderful job of cleaning the room each day. The breakfast served was a bit more than continental. Plenty of choices and decent coffee. The pool area was amazing, 82' degrees, crystal clear, pool (big enough to do laps) and the hot tub (big enough to walk around in) had an awesome water fall! Surrounding the pool area were great tiki-lamps, fireplace, fire pit and heaters all around. Plus a pool table. Again, the entire area, spotlessly clean! We had great nights of sleep. It did not seem too noisy being it is right off of the main road. It is not far from the old town and there are great places to walk. Pleasantly surprised, being it is an older, remodeled motel.

"Oasis in Eureka"

5
02/11/2016

Eureka is a little wild normally, and on Halloween, I was dreading a visit. However, this hotel was secure, quiet, comfortable and very relaxing - a little oasis in the craziness of the Northwest. The staff was extremely knowledgeable and professional, and a truly frightening evening (stormy weather, local flooding, deer jumping into the road and barely visible Trick-or-Treaters) was transformed into a blissful haven.

"Lovely once again"

5
26/10/2016

This is the second time I have stayed at this hotel. I am in Eureka on business and I find that the accommodations are comfortable, attractive and the service is responsive. I need chairs for a meeting in my room and the staff is very accommodating on this need. The rooms are quite lovely and the breakfast is the best I have had at a hotel.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for staying with us once again and making us your lodging choice when you visit Eureka and the area on business. We are glad that you are happy with our rooms and you feel that our complimentary breakfast is the best you've had at a hotel. We hope to see you soon on your next visit to Eureka!

"Nice hotel, great amenities"

5
24/10/2016

My husband and I stayed here for a weekend business trip to the area. The hotel is recently remodeled, clean and comfortable. The breakfast had lots of options and managed to satisfy both my husband and me (which can be hard to do!). The room was spacious and modern, and we liked having a microwave and fridge. Perhaps the best part of the hotel, is the pool and spa area, equipped with conversational fire pit areas and a pool table. This would be a great choice for families.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We really appreciate you nice review of our property. Many of our rooms have been recently renovated with many room types to choose from. Our new Oasis spa area has been a big hit with our guests and we are glad that you felt it was great too. We look forward to your next stay with us.

"Comfortable stay"

5
22/10/2016

Stayed here for 2 nights while driving up the Pacific Coast. Cannot fault the Best Western. We were upgraded on arrival and our room was large and bathroom had everything you needed. Good selection for breakfast plus a waffle maker. Made use of sitting by the pool in the afternoon sun and walked around the Old Town in the morning visiting a lovely Bagel Cafe. I think 1 night would have been a better option as I was not over impressed with Eureka but enjoyed my choice of accommodation very much.

"Nice, comfortable rooms"

4
20/10/2016

We upgraded to a premium room and are glad.. who ever had a recliner in a hotel room? They also had a laundry room which was much needed since we had been traveling for 2 weeks. Comfortable bed and was clean. Nice pool but too cold to go in in October. Also a pool table Down side was, the Jacuzzi was closed and a heated pool that was closed.

"Room was fairly small but nice!"

5
17/10/2016

Love the room even though the room is pretty small, i can hardly put two big luggage bag in the room. But we enjoy their out door hot tub, it was very serene. And besides that, they have free towels to be used in the poor area if you forgot to bring you towels down from the room. Wish they can supply robes as well for the guest to use in the hot tub to the room. Would definitely return to this property!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice, positive review of your experience here at the Best Western Plus Humboldt Bay Inn. We are glad that you enjoyed your stay and that you will "definitely" return. We have many room types to choose from...on your next visit, please ask for one of our newly remodeled deluxe rooms as they are more spacious with extra amenities including plush robes as you are wishing. See you on your next visit!

"Not the greatest location"

2
16/10/2016

We originally had plans to stay here. I had called earlier in the day to see if they had any rooms available that evening, and they said they did. When we arrived later that afternoon we noticed a lot of homeless people in the area. This hotel is sandwiched between 4th and 5th Streets, aka Highway 101, so there is LOTS of traffic. There happened to be a couple heading back to their room, so we talked with them before checking in. They said they heard the homeless people walking past their room during night, and with the noise from the traffic they didn't get much sleep. We decided not to stay there, so I can't speak to what the rooms are like.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your comments. As you stated, you did not stay here, but...I wish we had the opportunity to have you as our guest. Some of your comments could have been easily addressed to help ensure that your visit was a memorable experience. We are located in downtown Eureka and five blocks from Historic Old Town, Boardwalk, and Marina. Our property does take up an entire city block with six buildings to choose your room from, with many not having any traffic noise at all. Our property is enclosed with only 2 entrances/exits, so we are very strict on non-guests coming onto the property. Most of our rooms have been recently renovated, with the few remaining ones to be done starting this November. Our property also just completed our new "Oasis" spa area, complete with a free-form hot spa with waterfalls, ticki torches, outdoor fireplaces, plush lounging furniture and much more (see pictures). Also, we have the area's only complimentary dinner stretch-limousine that will drive you and pick you up to one of the fine restaurants that Eureka has to offer. Please contact me directly the next time you are in our area and I will make sure that if you stay with us, it will be a pleasurable night.

"Absolutely a beautiful Best Western!"

5
16/10/2016

We had a wonderful stay. Clean room and updated. Comfy bed. Great breakfast and breakfast area. The Oasis had a pool and 2 spas, an out door fire pit and overhead heaters. Make this a destination and you won't be disappointed.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for the nice review of our property. We are very happy that you enjoyed our newly renovated rooms and our new "Oasis" spa area. Many of our guests are staying more that one night when they see all that we have offer and making this their destination by choice on their next visit...see you soon!

"Good location and friendly staff"

4
15/10/2016

Stayed for 2 nights earlier this month, asked to move room to one over looking the fire pits, as these are some of the quiter rooms. Free limo shuttle until 10pm...handy as some of the streets look a bit scary if you don't know your way around. Standard room, no thrills but very friendly staff.

"Convenient location, clean, well-maintained motel"

4
15/10/2016

Best Western motels have a certain amount in common; but this was a good example of meeting and exceeding the typical BW standard. It is just a few blocks from Old Town; it offers a limo service if you don't want to walk; it has a pool, a Jacuzzi, an exercise room, and a clean breakfast room with a wide variety of selections (included in the room price).

"Nice place, clean, friendly service"

4
14/10/2016

The hotel was a good stopping place for us on our way to Oregon. The hotel was clean and easy to find. Eureka was a surprise and not in a positive way. Not much to see, seems run down, lots of homeless people. We wouldn't return to Eureka but the hotel was okay.

"Hidden secret in Eureka"

5
12/10/2016

We stayed one night at the BWP Humboldt Bay Inn. The room was beautiful and clean, the Rec area with the hot tub, waterfalls, pool table and huge pool was amazing!!! Even in the fall when it was chilly they had fire pits and electric heaters everywhere! They provide FREE limo service to local restaurants and have free breakfast. You can not go wrong for comfort and value at this hotel! We will be back!

"Top notch Best Western"

5
12/10/2016

I've been staying at Best Western's for over thirty years and this property in Eureka, Ca is certainly in the top three I (we) have ever stayed at. I stopped patronizing Best Western for years because of a certain type of franchise owner. Recent stays in Frankfort Ky and here in Eureka has me coming around again.Friendly, helpful staff. Impeccable grounds. Spa area has the BEST (and largest) hot tub ever. This owner has put his money where his mouth is and reinvested A LOT of dough back into his business. My only complaint is the property backs up to Hwy 101 on two sides and street noise was loud on one nite, not so much on our second night. Ask for an inside corridor room !

"I DO NOT RECOMMEND STAYING IN EUREKA - STAY IN ARCATA INSTEAD"

1
06/10/2016

We originally had plans to stay here. I had called earlier in the day to see if they had any rooms available that evening, and they said they did. When we arrived later that afternoon we noticed a lot of homeless people in the area. This hotel is sandwiched between 4th and 5th Streets, aka Highway 101, so there is LOTS of traffic. There happened to be a couple heading back to their room, so we talked with them before checking in. They said they heard the homeless people walking past their room during night, and with the noise from the traffic they didn't get much sleep. We decided not to stay there, so I can't speak to what the rooms are like. After spending a day in Eureka, it's very obvious that Eureka has a HUGE, HUGE homeless problem and some of them we encountered walking around town were kind of aggressive. Even at the other Best Western and the newer, nicer Holiday Inn there are homeless people around. We ended up staying in Arcata, just about a 10 minute drive away. It's a much, much nicer area and the hotels are priced the same as in Eureka. For us, it worked out to be a nice more pleasant experience.

"Hidden Gem"

5
03/10/2016

We love this motel, it is a hidden Gem in the middle of a great little town. It has a fantastic hot pool and lounge area with heat lamps and cozy chairs for sitting outdoors on a cool morning or evening. Breakfast is generous and varied, good coffee too!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are glad that you felt that we a "hidden gem" in Eureka. It sounds like you really enjoyed our new Oasis spa area! We hope to see you again on your next trip to our area.

"Now my favorite Best Western"

5
02/10/2016

What an awesome place ! Everything was great . Check in, room was comfy, clean and a good sized. The towels were fluffy, the Oasis was a real treat. Swim size hot tub with a waterfall, doesn't get much better than that. Our room was spiffy clean the second day when we came back from our outing. The breakfast was good. You could eat outside under a covered patio with a heater. Free news paper in the lobby. For now I will say " have not been to a better Best Western."

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your positive review of the Best Western Plus Humboldt Bay Inn. We are glad that you enjoyed your stay and felt that "everything was great"...check in, room comfy, clean and good sized, breakfast good. We do receive many nice comments on our new Oasis area and we are happy that you enjoyed it also. It sounds like you will be staying with us again on your next trip to Eureka...see you soon!

"Good hotel"

4
29/09/2016

I was pleasantly surprised by this hotel. It seemed to be recently updated and the staff were all friendly. The place is right next to busy roads so if you are a light sleeper, this may bother you. When I arrived in my room, it had a faint smell of smoke although it was a non smoking room. I alerted the front desk and they had someone come immediatlely and help. I didn't use the service, but there is a limo that will take you to dinner so you don't have to drive. Breakfast is fairly good, with some hot and cold options. There is a small but nice fitness room. The best part was the Oasis area, a very nice section that is relaxing and well maintained. There is comfortable seating, a pool table, a pool, hot tub with water feature and heating lamps for cool days. Certainly a property I would happily return to if I am ever in the area again.

"This is Hawaii in California"

5
29/09/2016

We stayed here because the BW in Arcata was full. I was kind of bummed that after the Western Oregon vs. Humboldt State football game (we won, WOU) we had to drive the 10 or so miles to Eureka, CA and stay at the BW there. All I can say is WOW!!!!!!!!! No reason to be bummed. This place rocks. This has the best staff, out of nearly 100 BW's we have stayed at in the last two years, all have been great but one, but this location is the best hands down. The pool and spa area are just like walking onto the beach in Maui. No kidding. Beautiful waterfalls, nice spa, great pool, tiki torches, fire pits, everything but the cooked pig. LOL. This is a great place to stay, you wont find another one better. Cant wait until the 2017 college football season. I'm sure we will visit this piece of Hawaii before then.. Thanks again for the pleasant night, great free breakfast, and a staff that goes the extra mile for us travelers.

"Hawaii in Humboldt"

5
26/09/2016

This is a fabulous hotel with amazing staff and owners. The owners were on-site daily and interactive with guests. The front desk workers were polite and have a genuine interest in the care of their guests. The pool with a basketball goal, jacuzzi, and pool table were perfect for our teenage boys. During our stay, we enjoyed the free limousine rides to restaurants around Eureka in the evenings for dinner. This hotel is walking distance to fun shopping and restaurants in down town Eureka.

"Beautifully rennovated"

5
26/09/2016

Pleasantly surprised after reading previous reviews. This was one cool hotel. Even though our room backed up to a busy street, we could barely hear the noise. The pool/patio/breakfast area was very inviting, with fire pit, heaters and an amazing spa/pool.

"Perfect date night!"

5
23/09/2016

My husband and myself had the best date night at the Best Western Plus Humboldt Bay Inn!! We took the complementary limo out to dinner at a fantastic Seafood restaurant, then throughly enjoyed the beautiful Oasis Hottub/ patio area!! Hands down best date night yet!! Thank you to all the staff and management for a very memorable evening!!!

"Excellent hotel"

5
23/09/2016

Stayed for one night as part of a larger trip. Modern, large comfortable rooms with breakfast and complimentary coffee. Jacuzzi and pool area provide a nice retreat. Walked to lost coast brewery in the evening for some nice grub and excellent beers. Recommended.

"Amazing +110%"

5
21/09/2016

I always heard 100% is your best, if that's true this hotel will blow your mind! It's the first place I've EVER stayed that became a vacation, not a stay in-between place. I'm certain I can't do it justice with my review, but here goes. The waterfall spa hot tub, amazing! The pool, billards table, rec area, amazing! The workout room, with the best EVER massage chair, amazing! The fact they have a complimentary chauffeur and limo to take you anywhere you want to eat, amazing (I recommend Sea Grill, which they recommended and was awesome!). The staff is amazing; the beds and pillows perfect; really the BEST ever! You will NOT regret your stay here, promise!

"Not bad at all!!"

4
17/09/2016

Stayed here for one night. Spent forever finding a liquor store so that we could drink round by the pool in plastic cups. The hotel receptionist was very helpful and polite. Pool and hot tub area was busy which is a good sign of the relaxed atmosphere here. Rooms are spacious and clean but perhaps a little outdated. Perfectly adequate for the single night I was there.

"Pleasant"

4
15/09/2016

Passing through on our trip north to Portland and Seattle. Room a little dark but clean and plenty of space. Didn't get a chance to try pool, hot tub or fire pit in courtyard area - shame. Buffet continental breakfast was passable but busy due to tour bus and school trip staying overnight. Worth a stay for a night.

"Satisfied"

4
14/09/2016

Stayed at this hotel for business trip. Rooms updated and clean. Staff very friendly, and breakfast/recreation very area nice. Walls thin as I heard noise from rooms above and beside, but I would definitely stay here again if I have travels to the area. They also offer complimentary limo service to area destinations for guests and had good advice for local attractions and places to eat.

"Great hotel"

5
12/09/2016

We stayed at this hotel for one night while travelling around California. Very impressed with the ambiance , decor and overall professionalism of the staff.The rooms were spotless and very tastefully decorated . The Oasis room which is for use of guests was lovely with indoor pool and very tasteful decor. I would most definitely recommend this hotel to anyone travelling in the area.

"The Best of Best Western"

5
12/09/2016

This hotel has to be one of the best Best Westerns. The rooms are modern, well decorated and clean. The staff is friendly and helpful. A surprise was the Oasis, which was warmed by gas "tiki" lights and a very welcoming gas fire pit with very comfortable seating. A welcome bonus is the free limo service to any restaurant of your choice

"Tops"

4
12/09/2016

Humboldt bay inn is a great place to stay. The friendliest staff, lovely grounds, room well appointed and clean. The hotel provides free transportation into downtown for dinner. No other hotel we stay in does this. Very convenient to walk to town. The location sometimes seems a little cautious because it is right on 101 as you start downtown, but don't let that deter you. This is one of the best Bestwesterns in the state. We stay here often.

""WOW...Oasis Beauty by the Bay""

5
11/09/2016

My wife and I traveled to Eureka from Dallas Texas and I was literally blown away by this hotel...our room was perfect...very roomy, awesome decorations with every amenity in the room, as well as the convenience of parking right outside my door...the new Oasis hot tub (2 hot tubs and a heated pool) and fire pit, outdoor pool table was extremely relaxing (even had Hawaiian music piped in)...there was also a hotel limo (not a shuttle bus) that took us to the historic downtown, which was super cool!...while the staff was very professional, they were also personable and went the extra mile to make us feel at home. I could go on and on but...In my travels, I have stayed at all types of hotels...and this one rates at the top...I highly recommend this hotel and will definitely be back...John T.

"Great place to relax and unwind"

5
11/09/2016

Very nice hotel with great spa area with fireplace and lots of seating areas. Within walking distance of waterfront, and the old historic downtown. The rooms were very nice and clean. The beds were very comfortable.

"The Best of Best Western"

5
10/09/2016

This hotel is an outstanding example of Best Western Plus. The Oasis facility was a pleasant surprise with gas"tiki" lights and a very comfortable gas fire pit. An added bonus was the limo service to restaurants

"Rocking place!"

4
08/09/2016

Awesome place from reserv. To check in/ check out.Pool , hot tub pool encased in rock, lush setting with waterfall!WOW!pool table, comfy lounge areas with gas fire pits. Pool Attendent thoughtfully turned on tiki heat lamp on so we'd be warm on pool exit!!;-) Pool Basketball , what a blast ! Breakfast had great choices, loved Jimmy Dean breakfast sandwiches! You'd have to see this gem to believe it!! Within easy walk to "Old Town" and market. Only down is 101 noise. These people really care. Thanks BW Humboldt!!??

"More of a motel style"

2
06/09/2016

I was so dissatisfied with this hotel we ended up leaving earlier then expected. You can hear the drunk people walking by your door almost every time after dark. The receptionist don't seem to care or don't know the meaning of customer service. Every time I went in to use the business center they were always in the back with the door shut as if they were afraid of staying visible to the guests. The coffee maker is in the bathroom?? really? making coffee in the bathroom?? found beer caps under the chairs..just plain strange during my entire stay!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your review. We apologize that your recent stay with us did not meet your expectations. We did have a wedding party in on the night that you stayed and we were full, so there may have been unwanted noise from other guests that normally does not happen...we apologize for that. We hope that this one incident does not keep you from staying with us again and we would like to have the opportunity to welcome you back in the future. I know with our new Oasis spa area, our complimentary dinner limousine, our fitness center and many more amenities, we can make sure your next visit is an enjoyable experience. Please contact me the next time you are in our area and I will provide you with a free upgrade into one of our newly remodeled deluxe rooms.

"Little retreat off the highway"

5
04/09/2016

Front desk staff friendly and welcoming. Room comfortable and clean. No time for the pool etc., but in a nice enclosed area; wish we could've. Breakfast room off the pool area; gives the feeling of outside dining without the worry of weather. Would surely stay again if in the area.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your nice review of our property. We hope the next time you come you will have the time to experience all our amenities...the new Oasis spa area, our complimentary dinner limousine, our friendly staff, and much more await you on your next visit to Eureka.

"OK place"

4
31/08/2016

OK place with spacious rooms. There is also a pool & hot tub on the ground, which are pretty good in shape. Breakfast included in room rate. Wi-Fi available - but it keeps on breaking up. I shall be back if I ever come back to Eureka.

"Kindness, not an option!"

1
31/08/2016

I was travelling from San Francisco back to Edmonton and after almost 12 hours drive I needed to stop for the night in Eureka. I booked my room online and then went to the hotel. I informed the receptionists that I had a service dog and they first said that it was ok, then they asked what kind of service dog he was and as soon as they heard "emotional support" they denied me the room. My dog is a certified dog and I travelled with him all over the States and Canada, He is perfectly trained! Apparently the ADA approves that emotional support dogs can be refused, basically discriminating the disability . The hotel followed the rule, there is not too much to say other than I was suppose to be there only for few hours and then leave early in the morning, basically a safety stop. I thought that if they accept service dogs for other disabilities, would have been kind to accept mine too. This did not happened! The attitude of the the 2 young receptionists was unbelievable, both supported by the manager with whom I talked over the phone. I simply asked her to be refunded for the night and that I mainly did non want to stay in an Hotel that discriminates disabilities. I travel with my dog and I have certificates from my Physician and my Psychologist supporting that, this is not a joke. How unkind is to let in a intuition like that , someone at 9 o'clock at night after 12 hours drive. Not nice!!! I found a rom at the Comfort Inn, spacious, superclean, renovated...a blast. There we were welcomed. I will never ever again book a room at Best Western and I suggest all travellers with disabilities that travel with their precious companions to do so.

"Best Western Humboldt Bay Inn"

4
31/08/2016

The front desk clerk was friendly, very knowledgeable, very helpful, well dressed. The room that we stayed in had just been refurbished and was very clean and well coordinated. The outside of the Inn was very well kept and clean. We certainly will return.

"V.J.L."

5
31/08/2016

The improvements to this property were well over due and completed well. Great place to stay, comfortable and very accessible. This is very close to the downtown which offers a lot of things to do. The very central location is perfect for a couple to enjoy a couple of days.

"Very comfortable, clean, modern and kid-friendly!"

5
26/08/2016

Hands down a great place to stay with family. Our room was very clean, modern and comfortable. I was very impressed! I travel a lot for work and this was one of the best hotels I've stayed at in a while. The Oasis was fabulous. Management obviously spent a lot of time, effort and money making this the great spot that it is. I give this property 2 thumbs up!

"Our stay in Eureka"

4
25/08/2016

The BW Humboldt Bay was everything I have come to expect from BW Plus. The rooms were very comfortable. Not sure if we were just tired but we slept well in a very comfortable bed. I guse my only complaint was the lack of variety at breakfast. The waffles were good but in our 2 days there there was never a choice of eggs (other than hardboiled) or sausage. The front desk staff was extremely helpful. Unfortunately, I do not have here name but the young lady who checked me in on Monday night was outstanding. I wish I had her name as she is to be commended. All in all I would definitely recommend this hotel and I will certainly return if I am in the area.

"Very nice hotel"

5
23/08/2016

If you are moving your child to HSU or just visiting the school, this is a very nice hotel for you to stay for the value! The room we were given was upgraded and very clean. The wi-fi is FREE, have an easy log in process, and fast. It is about a 10 minute ride to the university and it is located walking distance to many restaurants and downtown Eureka. The "Oasis" (hot tub, pool and quiet sitting area) is a perfect spot for moms and dads to relax after a day of hauling boxes and navigating through the Hills and Stairs of HSU. There's a simple breakfast every morning. AND, ALL the staff are friendly.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for the nice review of our property. We are glad that you found a new place to stay when visiting your child attending HSU. I've climbed those same hills and stairs at HSU...it definitely kept me in shape the 4 years that I attended. We are happy that you were able to enjoy our new "Oasis" spa area - it really is the perfect place to relax! We hope to see you again on your next trip to our area.

"An Oasis!"

5
22/08/2016

This was the BEST of the 5 Best Westerns we rated at on our Nor Cal vacation. The hotel has a fresh remodel that is stylish and the pool area is literally called an Oasis, with an oversized Hawaiian themed hot tub and a tiki lounge. They also offered a free limo service to and from the restaurant of your choice, which was the highlight for our kids (5 and 7) who called it a "long car." The complimentary continental plus breakfast was perfect for us, with make your own waffles and breakfast sandwiches.

"Great Stay"

5
22/08/2016

Nice clean hotel. Wonderful pool, spa and exercise room. Great internet. Breakfast was fantastic. and the front desk sent us to a really nice seafood restaurant in Old Town. A great experience. Old Town Eureka looks like a great area to explore on a future trip.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice, positive review about your stay with us. It sounds like you really enjoyed all our amenities that we have to offer. There are many nice restaurants, coffee houses, and shopping in the Historic Old Town area, which is 5 short blocks from our Inn and near the marina and boardwalk. You will have to make that trip to explore all the wonderful things that Eureka and Humboldt County has to offer...see you soon!

"Poor location"

2
20/08/2016

Noisy, cramped hotel with not much going for it. I would never recommend this Best Western to anyone! The value was extremely poor for the room that was assigned to us. You try sleeping next to a major highway and see if you can get a good nights sleep!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your review of our Inn. We are located in downtown Eureka, one of the few small towns that the highway still goes thru, but not at highway speed. Our property does take up the entire city block with six different buildings and many room types to choose from...I invite you back to stay with us and try one of our newly remodeled deluxe rooms as I am confident that we have many rooms that you will not hear any street traffic. Our complimentary dinner limousine, our new "Oasis" spa area, and many other amenities are also here for your enjoyable experience on your next visit.

"Great Hotel"

5
19/08/2016

Stacey at the front desk was delightful! Very friendly and helpful. Unfortunately our bathroom was not very clean when we checked in but was clean thereafter. There were two bathrobes and four sets of towels when we checked in. After the first day no new bathrobes and inadequate number of towels were replaced. We very much enjoyed the hot tub, fireplace and patio area. Breakfast was very good too.

"I'v been to Humboldt Bay Inn for a Business trip every three months and the service is excellent, so I took my family th"

5
17/08/2016

This is a great hotel and I really like the rooms and staff! Stacy the manager was great in assisting me in securing a room before my son goes to school. We loved the outdoor pool table, sauna and swimming pool. My son also loved the limousine ride through town and to dinner. It was fantastic. Check in was fast and check out was even flawless. My family had such a good time that were going to return next year to take in more of highway 101.

"Beware of Parking!"

3
17/08/2016

Stayed at this hotel for Humboldt freshman orientation. In addition to jacking up the price during this time, I was literally afraid to park my rental car in the lot because the spaces were small and too few for the number of rooms. I heard someone leaving around 11pm and was able to through on a robe and move my car as I was so worried about getting door dings. The patio area was very nice, but didn't get to enjoy it due to our late arrival. Bed was comfortable, but bathroom was a little tight.

"nice, clean, accomodating and friendly staff"

5
17/08/2016

Came to bring out daughter to Humboldt State College and was glad we picked this hotel. It was nice, the pool area was nice - I like that the breakfast had plenty of outside seating. Rooms were clean and internet worked great. Went to dinner at Lost Coast around the corner and it was really good.

"n/a"

4
17/08/2016

I was please with cleanness of my room, but breakfast food not as good as as I though I was expecting better food. Over all I was very satisfied with their service.Location is was not that bad area. The hotel appearance very is so bright make it easy for us to find it.

"Wow!!!"

5
16/08/2016

This property is an oasis in the heart of Eureka, CA. We have a home in a rural area on the coast about 2 hours south and come to Eureka at least once a month for shopping, entertainment, dining and special occasions. When we need to stay over we've stayed at the other BW property in town. The other BW would not accept rewards points for our stay so we thought we would try this property as an alternative. I didn't know what I was missing. Don't get me wrong, the other property is excellent too. Very clean and comfortable. But this property and our stay was so far above our expectations. Check in was smooth. The clerk was very friendly, gave a nice overview of the property/amenities, and answered all my questions. The Inn's grounds were pleasing and very clean. Parking was easy. The rooms were fantastic, very up to date, pleasing decor with comfortable beds and ultra clean. Housekeeping obviously takes pride in their work. The wifi was excellent should you need for pleasure or work. One of the nicest amenities to take advantage of is the dinner limo. The front desk staff is pleased to recommend restaurants and take you wherever you'd like. We celebrated a birthday by attending a tasting dinner at a local establishment. The limo made this trip extra special and we didn't have to worry about imbibing in adult beverages. The dinner limo service really sets this property apart. We ate the complimentary breakfast the next day. Very nice selection, well stocked, and clean. There is seating inside and out by the pool/patio areas. This was a nice change from the normally crowded breakfasts at other establishments. The pool and jacuzzi areas are well done -- nicely landscaped, roomy, lots of patio furniture and a great firepit too. Very nice spot to unwind, relax and enjoy family, friends or just have some alone time. There is one issue to be aware of that in my opinion the property has gone above and beyond to deal with, traffic noise. This property is located at a busy crossroad in the city. Traffic noise is very apparent, but once we were inside our rooms or out at the pool area we felt like we were in our own quiet oasis in the center of Eureka. There is also an unsightly burned out building across the street which is beyond their control. We had such a pleasant stay at this BW and would definitely recommend to anyone staying in the area.

"Very Nice hotel"

4
16/08/2016

This is a very nice hotel. The rooms were updated, clean and quiet. The pool was nice but the Jacuzzi was amazing. The breakfast was great and fresh eggs and bacon shy of a full sit down type breakfast, they even had fresh waffles.

"Ken R."

5
15/08/2016

I stay over on business twice per week. Great rooms and even better staff. They're always friendly and willing to accommodate. They have a great Oasis area with hot tub a pool that's nice to relax in. Free limousine ride to local restaurants in the area.

"Diamond"

5
15/08/2016

This Best Western is one of the Best on the west coast, excellent staff (When out tour bus arrived red carpet and cookies and a meet and greet by the manager). The rooms are large but with no safe (like several places in USA), good size bathroom and all round comfortable. The place is a Motel style layout, with an excellent complimentary breakfast, the pool is small and heated with a free pool table in the same very pleasant area of the hotel.

"LOVED this hotel!"

5
15/08/2016

From the amenities, to the cleanliness of the hotel, to the friendliness of the staff...we loved every aspect of our 3 night stay at this hotel! The pool and spa area was a great hang out for our family at night...we would strongly recommend this hotel!!!!!

"Awsome place to relax"

5
15/08/2016

I picked this place because of the great reviews but as I approached it looked very ordinary. I checked in and went to the room and it was very nice. clean, comfortable and seemed quiet. I had noticed some flames as I went to the room so took the kids to go see what the pool area was like. Wow was all I could think as I saw the largest spa area I had ever seen in a motel. 4 or 5 times bigger then anything I had seen before. Waterfalls, color changing fountains really awesome. I went around the corner and a huge heated pool and another spa. Wow! fireplaces and gas heaters to keep warm, pool table lots of seating just a wonderful place to relax. What made the stay even better was the free limo service to any restaurant the city. It was my kids first limo ride and they were thrilled. The only negative was that it seemed while building this great pool area they seemed to forget there needs to be seating for breakfast. Just a few tables and small counter area. Many just took it to their rooms but I think a few folding tables outside would have made it better. Anyway not enough to stop me from staying again.

"Great stay in Humbolt Bay!"

4
15/08/2016

This hotel may have originally been something else, but it is now a very unique Best Western. Love what they have done with the place! They have multiple hot tubs and pools, heated common area, fitness center, and good breakfast!

"Lead Tech"

5
14/08/2016

I visit Eureka four times a year and have had to stay at other Hotels (Motels), for the price this is the best place in town. They remodeled a couple years ago and the rooms are up there with Marriott ( pillows, bed). They are on Hwy 1 and 101 but which ones aren't in Eureka, this one is a little closer. You can't beat the breakfast and limo ride for dinner when you are here for work or pleasure. This is the NorCal Coast, so in summer the rates go up, but the new Holiday Inn is a lot more (for other complainers that don't realize this). Everyone enjoy the real Northern California coast, I get to work here and visit all at the same time. This place is your best value. Enjoy

"perfect stay"

5
13/08/2016

|Travelling with our friends up the coast we made reservations for one night, but enjoyed it so much, we stayed an extra night. Their new Oasis area was so nice, waterfalls, fireplaces, relaxing seating made it all perfect. At night we rode in their complimentary dinner limo...what a blast! didn't have to worry about driving so we could have a cocktail at dinner. Their staff was very friendly and accommodating. We will definitely stay again next spring when we visit our family in Oregon.

"Disappointed "

2
11/08/2016

Not very happy with this hotel, I had to have two adjoining rooms because I was traveling with my grandchildren I was charged full price for both rooms over $600 for two nights, way overpriced and not worth the money, kids underage six could not use the spa area hot tub, and the hot tub that we could use on the pool side was down the entire two days we were there. so we didn't get to enjoy the hot tub, pool was heated but not warm enough, Breakfast was not worth me paying over $600 for two nights, breakfast attendant was the rudest person I have came across in a hotel, I have stayed at this hotel many times in the past, and will not be staying there again. I spoke to the manager about this and it took me several days to get in touch with her, I pretty much was told to bad.

"Nice AC and pool area is amazing."

5
11/08/2016

Loved our stay. Thanks for keeping pool open later. We were late arrivals and pool stayed open after 10pm. Had one pool, two hot tub areas, and a gas fire. Kids loved it and wanted us to stay again on return trip.

"Best Hotel in Humboldt County"

5
11/08/2016

I love this Best Western Property. Although its wedged in an industrial area you feel like your at a quaint hotel on an island. The tiki torches, beautiful sauna and calming Hawaiian music is a nice touch. I stay here whenever I am visiting the area.

"Best Breakfast ever!"

5
10/08/2016

The breakfast selection was awesome and there was indoor and outdoor seating. It was a little congested in the breakfast room, but once people got their food, most went outside to eat and the room cleared out quickly.

"Like it Hot, They have the heat"

4
08/08/2016

The pool is amazing. The reason we stayed there. The breakfast is okay. When you stay at the Best Western in Simi Valley, CA and receive their breakfast you expect that type of quality from all Best Westerns. Here it was a continental breakfast and you cook it yourself. The room was a little small with those two beds in it and table and chairs. The two heated pools and outdoor sitting area is the highest quality of this Best Western. You can sit in the cool breeze and enjoy the warmth from their outdoor fire places and heaters. The pool has steam as it is very warm. They have plenty of nice outdoor furniture to relax. That was awesome. At this Best Western the pool and heaters are five stars.

"Great Girls Weekend"

5
08/08/2016

Loved this hotel. I took my four daughters on a girls trip down the California coast. The pool and hot tub area is fantastic for fun and relaxation. We were surprised by the offer from the hotel for a free limo ride to dinner anywhere in Eureka. Super fun for a girls night out to a nice dinner. The rooms were clean and nice and check in and out was a breeze.

"A nice stay but noisy"

4
06/08/2016

The property is very nice but it is right next to hwy 101 so very noisy. The room was clean and spacious and the pool / spa area outstanding. They offer a wide range of choices for breakfast which is nice and you can sit near the pool or spa to eat. I would avoid getting a room ranging from numbers 278-303 and try one of the other buildings that might be more quiet, hopefully.

"Oasis"

5
06/08/2016

Great place for families to stay. The soaking pool was wonderful, as was the separate pool for children. The complimentary limo for dinner was great. The Oasis area outdoors was fantastic. Service and cleanliness of hotel was great as well. Friends and family are already noting this hotel for their next stay in Eureka.

"Oasis in Eureka"

4
04/08/2016

We stayed a night on our way to Portland. The staff was very nice and polite and the property is located well though the town itself is somewhat run down. Onsite parking is aplenty and quite safe. For the rate, the rooms are OK with aging carpets and slightly noisy air-conditioners but otherwise clean. However, the pool and spa areas are outstanding and make up for everything since it gives the area a resort feel. The breakfast is OK with boiled eggs and Jimmy Dean microwaveable sandwiches accompanied with juice, coffee, tea, cereal etc.

"Nice place to spend the night"

5
04/08/2016

We were traveling the Pacific Coast Hwy and needed a place to stay in Eureka. This Best Western was not the cheapest option, but a good value for the services they offer. Hot breakfast was delicious, the rooms were well appointed and we wish we could have taken advantage of the heated pool/oasis area. The rooms were very clean, the location was convenient for our needs and the beds comfortable.

"Beautiful!"

5
02/08/2016

The pools are absolutely beautiful and the outdoor courtyard was a wonderful place to come relax after exploring beaches and the redwood forest. The pools were heated to two different temperatures- the lovely rock waterfall pool is heated warmer and has hot tub jets. The other pool had an area for the kids to play basketball. The staff was exceptionally helpful. The manager went out of her way to recommend locations known only to locals. The staff working the pool area made sure that ice water and clean towels were always available. Overall, this was one of the best hotel experiences for our family. The burned out building is scheduled to come down in less than a month. While the nearby burned building was initially a shock, I noticed no odor and our family is asthmatic and smoke sensitive. The hotel is obviously not responsible for a building that they do not own and it really did not detract from our stay. I highly recommend this hotel!

"Great hotel"

4
02/08/2016

I hate when I see so many conflicting reviews. You never know what your gonna get until you get there. We were pleasantly surprised! Great friendly staff. Nice spa area, nice updated rooms, great breakfast , free limo service . Great hotel for the price!

"Over The Top- Beyond ALL Expectations "

5
01/08/2016

Just finished up a three plus week road trip to the Pacific Northwest. We stayed in 7 hotels total during this trip. In the past I had always driven past Eureka on my way home. On this trip we decided to spend the night in Eureka and head down to see the Giant Redwoods the next day. We located the Best Western Plus, Humbolt Bay (Eureka) and reserved a room for the night. While this is not a 5 star hotel by any means it is very clean and charming. It is visually apparent that the owner of this hotel and the staff take total pride in keeping this property looking great. The landscaping is awesome including an outstanding pool and jacuzzi area. Breakfast? The best we had on this road trip! Lots of good choices and a nice seating area. Our room was very clean and nicely decorated. Totally enjoyed our stay and will book this place again when in the area. The historical area of Eureka is a fun area of the town to grab dinner and a glass of wine. This area is very close to the hotel. If I had to choose a bad thing about staying at this hotel it would be that the bed was a little on the soft side for my tastes. Appreciated staying here...AAA+ experience.

"Raising the Bar "

5
01/08/2016

For the mid-priced hotel chains, these guys just raised the bar. Cassie. The front desk employee not only was a very pleasant person to work with, she also signed us up for a promotion that give us $50.00 if we stay at another Best Western while we are traveling. The rooms, patio and continental breakfast where awesome. We loved the cool pool area. They have heaters and comfortable places to sit and talk. I would recommend staying here if traveling through.

"Smelly"

2
01/08/2016

There is a burned structure next to this hotel that is still there since it burned down a few years ago. We could smell the smoke. The room assigned to us smelled very bad. It turned out that they knew about the smell. They moved us to another room that smelled less. We had a king size bed, the rooms were cramped.

"visitor"

3
30/07/2016

the most I have liked was the limousine service. Beside that, the rooms were ordinary, no consideration for big family. reception was ordinary. Wifi service not user friendly and not working properly. Would I go back? unsure. pool and spa area superb.

"Business accomodations"

3
29/07/2016

The property is clean, most of the staff are friendly and customer centric, but a few could still hone their smiles and courtesy skills, especially the management. Rebecca greeted me the first night and was quick ley me know parking was tight but to go ahead and use a reserved spot. Upon check out the desk clerk also was kind and courteous. That aspect alone is a big plus. The continental breakfast had a wide variety of food choices, including fresh fruit and hot fresh waffles. Rooms ate cleans, spacious, but thin walled.

"What a gem!"

5
28/07/2016

This is probably one of the nicest Best Westerns we've ever stayed in. The rooms are well appointed, and none of them actually face the road which makes for limited road noise. We stayed in a building away from the Oasis area, just for reference. Comfortable beds, great bathroom setup (toilet/shower separate from sink area), and very minimal noise from surrounding rooms during sleeping hours. Breakfast had everything you could want and then some. Do yourself a favor and try the doughnuts - one of the best old fashioned doughnuts I've ever had. The Oasis area is gorgeous and fantastic - we loved everything about it. Also, can't say enough positive things about Celina, the limo driver. First of all, the fact that you provide this service is brilliant and much appreciated, but just know you guys have a total winner in her. All of the staff, for that matter, was completely phenomenal. Thank you for making our 3 nights in your hotel beyond comfortable and very memorable!

"very nice place to stay!"

4
27/07/2016

We were on a tour and the staff met us promptly and were very friendly. We somehow got a handicapped accessible room which was ok but we had a little trouble with the lock on the bathroom door. The room was really large with 2 separate sleeping areas with a TV in each area which we really liked. The room was clean, quiet, comfortable and the air conditioning worked very well. The only 2 negatives were a few holes in the wall that had been patched up and the toilet tank top didn't fit the toilet it was on but these are very minor things. The landscaping was absolutely beautiful and their new Oasis area had a pool, spa, heaters, and a fire pit which was gorgeous. The breakfast included Jimmy Dean breakfast sandwiches, hard boiled eggs, cereal, fruit, donuts, bagels, milk and juices. I would absolutely stay here again.

"Very Old, Needs Updating"

2
24/07/2016

This hotel is at least 50 years old. Some parts have been upgraded very nicely such as the patio and breakfast area. However, the rooms show their age. There are far too few electrical outlets and the walls are very thin allowing ordinary conversations to carry through.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a review on our property. We appreciate your nice comments about our recent upgrades to our Oasis and patio area. Most of our rooms have been recently remodeled and upgraded which includes plenty of electrical outlets...on the desk, on the lamps, on the nightstands... as we know that people travel with all sorts of devices now. The room and building that you were in is scheduled to be completely remodeled this winter. If you are returning to Eureka, please call me and I will ensure you are in a newly remodeled room, which I know you will be impressed with.

"Nice Place To Rest"

4
21/07/2016

All amenities,polite staff and full Breakfast..What else do you need? Limo available for local trips and very close to old town.Just off HWY 101. Everybody stopping on their way south or North.Very clean and organized checking/ out. Swimming pool,hot tub and breakfast room separate but very convenient to the rooms

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review regarding your stay with us. We appreciate your positive comments regarding our array of amenities and our polite staff. We hope to you again on your next visit to Eureka.

"Pleasantly Surprised!"

5
21/07/2016

We truly enjoyed the ambiance and friendly staff at this hidden gem! When we arrived, I was not expecting the experience we had during our two night stay. It looks like the usual, small town Best Western, but this place is truly unique and very cozy. The rooms were very clean and comfortable but we really enjoyed the hot tub area with cozy fire pits and waterfalls. I would highly recommend this hotel for families or couples. The hot breakfast is perfect for on the go mornings. This was our first time in this area, and we enjoyed the adventures of the Northern Cal Coast!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your positive review of our property. We are glad that you felt this was a "hidden gem" and that you liked the ambiance and our friendly staff. Our Oasis spa area has been a huge attraction for all our guests and everyone seems to really enjoy the area that we have created. We hope to see you again on your next visit to the North Coast!

"What a nice little gem"

5
21/07/2016

With how run down eureka look this hotel was just what we were looking for. The oasis part of the hotel is absolutely amazing and so is the breakfast! And if you around for dinner time they have a wonderful restaurant right next door i would def stay here again staff was friendly.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a positive review about your stay at the Best Western Plus Humboldt Bay Inn. Our new Oasis area has been receiving many nice comments, and we are happy that your felt it was "absolutely amazing." We are also glad that you enjoyed our breakfast and liked our friendly staff...we hope to see you again on your next visit to Eureka!

"Wonderful Stay"

5
21/07/2016

The employees were very helpful from the moment we arrived at the front desk. Check in was very fast. The rooms were exceptionally clean and unlike other hotels I have stayed at everything work well. Breakfast was very good, as were the swimming pool and hot tubs. Check out was extremely fast unlike most places that are very time consuming I would recommend the Humboldt Bay Inn to everyone. Very short walk to Old Town, but the have a limo you can request if you desire.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your positive review of our Inn and we are glad that you enjoyed all the extra amenities that you encountered while you were here... especially our complimentary dinner limousine. It sounds like you felt our check-in and check-out process went really smooth and fast. We hope to see you again on your next visit to Eureka...you know where to stay.

"A great place to stay!"

5
20/07/2016

This was a beautiful hotel, inside & out. We stayed 3 nights & stayed in 2 different parts of the hotel. All the rooms were very nice, all the amenities, modern decor, clean and quiet (and the place was sold out). There is a fantastic heated pool, two separate hot tubs, and a lovely lounge area with plenty of seating, a fireplace, and a fire pit! The breakfast was continental style, good, lots of coffee! They also offered a limo shuttle service to and from several destinations. I don't know if this is only on the weekends or because it was a holiday weekend, but it seemed to be very popular with the guests! We would definitely stay here again.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write about your positive experience while here for 3 nights at the Best Western Plus Humboldt Bay Inn. It sounds like you really enjoyed our new Oasis area and our deluxe continental style breakfast complete with fresh ground coffee brewed by Old Town Coffee and Chocolates (a local favorite coffeehouse) Our limousine does indeed operate Monday thru Saturday. I'm glad that you will "definitely" stay here again!

"Excellent hotel, questionable area"

5
20/07/2016

We loved the hotel, breakfast was nice, the room was roomy and clean, we were excited about seeing the area, but we left the hotel and started walking after a few blocks we turned right back around to get our car and drove around instead of walking. It looks like they tried to fix up the bay boardwalk, but the water is stinky and there were homeless people all over, sleeping on all the benches and sidewalks. Tons of people sitting in their cars, I think they were passing drugs. We tried to go to several restaurants we had found online, and every one was out of business, we we drove around, which was not easy because of the one-way roads, we found a pizza parlor and ate there but there were so many vagrants I kept looking out the window to check my car was safe. We found a little better area after we ate dinner, there was a movie theatre. We took the kids swimming and they loved the pool and hot tubs, pool tables. I really appreciated the torches to heat the area, it was a bit cold after swimming.

"Redwood Adventure"

5
19/07/2016

Loved this great ocean city hotel. Close to beautiful beach and redwoods. One of the best not only room but beautiful patio and spa area. Multiple fireplaces, pool, pool table. Fitness room awesome too.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We really appreciate your positive review of the Best Western Plus Humboldt Bay Inn! Eureka is centrally located to all local attractions...from towering redwoods to beautiful beaches to historic old town, etc. We are happy that you loved your room and our patio/spa area with fireplaces, plush seating, pool table, etc. And it sounds like you even got some exercise in while you were here in our fitness center. We hope to see you again the next time you travel to the Northcoast!

"Perfect"

5
18/07/2016

Clean, comfortable. Didn't have time to try the pool area but it looked inviting. Bonus points for digital ac unit and no road noise or sound from other rooms. Excellent value! Trip advisor wants me to say more but I have nothing else to add.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review of our property and feeling that we have "excellent value". We look forward to seeing you again on your next trip to the Northcoast and hopefully you will have enough time so that you can enjoy our new Oasis Spa & Pool area.

"Eureka"

5
18/07/2016

I am counting the days until I can return. My room was excellent, the pool area is wonderful. I did find the Limo driver a little short, and possibly a little rude, maybe she was just having a bad night. I ask for a ride to the Cookhouse and was told she was tired of people asking her that, actually it takes 3 minutes less going there than Applebee's in the opposite direction, that makes no sense to me. It would have been nice to have some real food for breakfast instead of microwave breakfast sandwiches.

"Nice pool area, but that's it."

3
17/07/2016

Booked several nights here since it was highly rated and the pics looked good. Easy to find, right on the main roads into and out of Eureka. That's not a positive because the traffic and noise is non stop. Check in was a breeze and I had requested a second floor room in a quiet area. The room itself was nice; two queen beds, a table with two chairs, a small dresser, ironing board, iron, and 6 hangers. 6? For 4 people in a room? Walking into the room, the table with chairs was first, then the two beds. The bathroom area was large with only one sink. The shower/bathtub combo and toilet were in a separate room which was nice. The pool area was huge with a very large hot tub surrounded on one area by a waterfall. Beautiful. There was a nice gas fireplace and fire pit with plenty of seating in the area. Around the corner from the hot tub was the pool. Average size, but smallish compared to the size of the hotel. We didn't get a chance to go in due to them recently adding chemicals and adding water which was freezing. Another small round hot tub was by the pool. The breakfast area had indoor and outdoor seating with a decent spread of breakfast items. The area around the hotel is sketchy. Auto shops, a burned down building, and an outdoor store across the road (if you can get across with all the traffic). We had planned on staying 5 nights but checked out after the first. If you were on the outside of the bed closest to the windows, the table blocked you in and also blew the air conditioning right into you. That wasn't so bad, but we had people on both sides of us who did nothing but talk loud on their phones while smoking outside our room the entire time. Also, the room to our left had a young kid that kept trying to open their door. I've been there with the whole little kids thing years ago myself, but to slide the safety catch on and allow the kid to yank open, hit the end of the catch, then slam it over and over was too much. The guy in the parking lot lighting up a crack pipe didn't help. Too many vagrants walking around to feel safe in that area. We love Best Western and have loved everyone we've stayed in, but not this one. Like I said, it's a nice place with good amenities, but the other things overcome the good. When you tell the front desk to ask the people to quit smoking in front of the room, you get the usual there's nothing we can do.

"Spacious and comfortable"

4
16/07/2016

We stayed here on our way to Washington. We had a lovely large twin queen room with great space for a family of four. The rooms were beautifully clean and had all the amenities required, plus the bonus of a microwave. Great continental breakfast. Easy check in and check out. We would stay here again.

"This place rocks!!!"

5
16/07/2016

This is not your basic Best Western, but much more. On a trip to enjoy the Redwood Coast music festival, we decided to stay local to the festival and booked this Best Western (note that there is another Best Western in Eureka). We were impressed from the moment that we got there. Easy to get to - convenient right off 101 freeway, plenty of free parking, front desk very local knowledgeable. And then you add the pool, jacuzzi, pool table, breakfast eating area (more than the basic room w/ yogurt etc.), nice patio to hang out and eat. Would be good for families w/ kids. Within walking distance of Eureka old town w/ nice views of Humboldt bay, restaurants, shops, markets. The only time we got out to drive was when we were going to the redwoods or farther down to the bay. We told them what kind of things we liked and all recommendations for food were perfect for us. Staff was very friendly from the front desk to the housekeeping to the maintenance guys. And the price was right as well. We stayed there for 5 nights and of course would go back the next time we are going that far north up the coast.

"Great pool!"

5
14/07/2016

Outstanding pool and outdoor recreation area. The hot tub and seating area are as good as any seen in more high-end resort hotels. The location is industrial but the hotel does a rest job of making you forget about the outside world. My kids couldn't get enough of the pool.

"Felt like a resort"

5
13/07/2016

Friendly. Immaculate. Pampered. We selected this Best Western for it's convenient location but were blown away by all the extras offered: pool, jacuzzi, poolside buffet breakfast, limousine service in town, gracious staff, nicely appointed rooms. We would return in a heartbeat.

"Surprised and very happy"

5
12/07/2016

Wonderful experience at this hotel. Location was perfect. Breakfast was great, The room was clean and even the parking lot was spotless. We were there for a family get together and could not have been happier with the stay and this hotel.

"Road Trip"

5
10/07/2016

My husband, along with another couple, stayed at this property on July 4th of this year as part of our road trip. The hotel was extremely well kept, the room was comfortable, the staff was helpful and friendly. Make sure you check out the Oasis area for the pools, relaxing and breakfast, very nice area.

"Great Stay"

5
09/07/2016

We enjoyed the Oasis area with pools, hot tubs, great service and kind reception. Room was clean, comfortable and very quiet. Security is a priority and we felt that our privacy and personal safety was in good hands.

"The Best Best Western"

5
06/07/2016

This has to be the best Best Western and motel in it's class that I've ever come upon. The staff is incredibly friendly and helpful, the amenities are impressive, and the rooms are freshly updated and very clean. Oh yeah, and breakfast is legit. What more can you ask for? What makes this hotel really stand out is the incredible spa and fire pits they recently put in. This was totally unexpected and made for an awesome way to relax in the evenings. The spa / grotto is pretty big and can fit 10+ people. It's also designed to give you a bit of privacy, so multiple couples / groups can enjoy their own little nook. Definitely not your average hot tub! There is also a bar coming soon, which would have been awesome to have while we were there. Instead most people just discreetly brought their own beer / wine and sipped it casually out of cans or paper cups. Our king room was really comfortable and was tastefully remodeled. Big flat screen, mini fridge, nice linens and granite countertops made it all the better. It was also surprisingly quiet for a full house on 4th of July! Lots of kids, very little noise from upstairs or through the walls. Breakfast consisted of microwave Jimmy Dean breakfast sandwiches, waffles, cereal, yogurt, fruit, oatmeal, hard boiled eggs, pastries and breads. Bonus points for having soy milk. Staying here made our trip to Eureka worth it. We weren't super impressed with the town, but we loved this hotel. Tip: Take advantage of the free limo service M-F from 5:30 - 10.

"Hotel is good, area not so much"

4
03/07/2016

The hotel is good; pleasant staff, complimentary limo ride to dinner, room was clean, hotel was sold out yet very minimal noise heard from neighbors, morning breakfast was what you would expect (Danish and bread, whole fruit, juice, yogurt, hot sandwiches and waffles). Their pool area is pretty cool with the lounge areas, heaters, fire pit and hot tubs. The area of town is the only drawback, the other Best Western appears to be in a less seedy area but this place was fine as we weren't out cruising the streets late at night. Overall, I would stay here again.

"Great hotel close to historic downtown Eureka"

5
03/07/2016

I have stayed at this hotel many times for work trips to the area. It is my favorite in the area and I have stayed at several in the area because I cannot always get the State travel per diem rate here. The rooms are nice and clean, the pool area is fantastic with propane heaters and fire pits so it can be enjoyed all year long. The breakfast is always great. It is about a half mile walk to the historic downtown area. It is also a short walk to the local COOP where they have a nice salad bar for lunch or dinner. The only issue I have ever had at this hotel is they use a certain cleaning product with a strong fragrance that always bothers me for the first 5 minutes I am in the room. I get used to it after that and have no problems. If you are very sensitive to odors (I am not) then it may be more of a problem.

"Limosine service!"

4
03/07/2016

We visited over 4th of July weekend and the hotels were all full. Really glad we used Tripadvisor to book ahead. Eureka is not a place I'd visit again. It is cold here, and that's normal (high 50's to low 60's) with overcast skies. This hotel had a stretch limo to take you to any restaurant , and pick you up when you were done. Awesome. The hotel is surrounded on all sides by busy streets, and not having to move your car in the cramped parking was great. There is a large, enclosed area called the "Oasis" which has lounge furniture, pool, water feature, and adjoins the area where the free breakfast is served. On our trip it was extremely crowded and I saw no staff refilling coffee and food that was running out. Would probably be better on a non holiday period.

"as expected"

3
03/07/2016

we had a comfortable overnight stay in the Best Western Plus Humboldt Bay and it was as expected without disappointment, as well without positive surprises, just Standard, but the room was ok-not that small like in many other Motels, bed therefore big enaugh for the 2 of us- clean the sleeping room and the bathroom.If I remember correctly:coffemaker and a breakfast with little selection, but ok. for 1 night Staff friendly.

"They put in a lot of effort but not in the right places"

3
30/06/2016

You've got to love the Hawaiian music and tiki torches around the giant hot tub "lagoon" but maybe I'd rather they spent the effort on making the rooms nicer. Everything is clean. The walls are paper thin and you can hear every noise from your neighbor. Bring earplugs! It's a short walk to the good part of town but this part of town is a tad depressing.

"Free limousine service!"

4
29/06/2016

The hotel looked to be freshly renovated. We were very pleased with the breakfast offing and the common area had pool table, hot tub and pool separated and a great fire pit area. The room was noisy. We could here a lot of road noise and the neighbors. We loved the limousine service.

"One of the best!"

5
29/06/2016

This Best Western was far superior to any others I've stayed in. Very modern, spacious rooms, clean & very comfortable. The bathroom seemed brand new& the walk in shower was a great bonus. Breakfast in the lovely Oasis area was good quality, particularly the fresh doughnuts & lovely coffee. A great hotel.

"Hotel itself ok, location is not ok"

2
29/06/2016

We booked this is a stopover on our family trip down the Oregon and California coasts. Our stop in Eureka was the only dud on the trip. I realize it is not completely fair to give the hotel a 2, because the hotel itself was just fine. It's just in a very depressing location. Shady part of town. although I did not locate a part of Eureka that wasn't shady. This place is overrun with tweakers and homeless. If you are looking for a stop on a simliar trip that we took, look in Crescent City or somewhere south in the redwoods. Eureka is a very dismal, depressing place.

"Good, but . . . ."

4
29/06/2016

Nice, very nice place and a very good location. I had brought to attention of staff that someone near was smoking in a nearby room and exhaling in bathroom vent (pretty stupid). The odor (smoke) persisted for over an hour. Centrally located made it very good.

"Excellent Hotel for the money"

5
29/06/2016

The limo and the pool/ lounge area make this an off the charts choice. Selina, the limo driver, makes you feel like royalty and she took us around the town to some of the best restaurants in the area. I would recommend this place to family and friends. Excellent choice!

"Visiting Family"

5
28/06/2016

The Best Western Plus Humboldt Bay Inn was the closest hotel to my Uncle's house (5 min away) and the best price in the area. The front desk was very helpful and efficient and the room was clean and comfortable.

"A hotel resort experience"

5
28/06/2016

We have stayed in this hotel at least three times this year, and each time it just gets better. We were placed in a very nice room this time, which was so quiet that we forgot we were in a hotel. The special touches, such as a reading spotlight, make a huge difference in the rooms. The newly updated pool area and spa is unlike anything I've ever seen in a motel. It truly is an oasis, and we enjoyed the brief time we spent there.

"Eureka Best Western"

5
24/06/2016

The stay was very nice. Clean, comfortable room, with friendly personnel. The location was also very convenient for all of the things we wanted to do. Great value for the money. The hotel had a very nice swimming pool.

"Great find"

5
24/06/2016

The employees at this hotel are excellent. Everyone we ran into was pleasant, helpful and smiling. The person manning the breakfast area kept it well stocked and continually cleaned throughout the meal service, something you rarely see. The hot-tubs (yes there is more than one) are wonderful. Nice pool area as well. We would recommend this spot for anyone needing a place to stay in the area.

"A good place for one night"

3
23/06/2016

Good welcome from the duty manager. The rooms are small but functional. Motel style. Clean and comfortable. Tea and coffee facilities, no in room safe. Restaurants near by called Katrina's restaurant which serves huge portions of American style food.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review of your stay. We have about six different room types to choose from, ranging from our standard rooms to our deluxe rooms to our suites. Although we do not have safes in our rooms, we do have them available at the front desk for those guests that want one. The next time you travel through Eureka, ask about our more spacious rooms and we will be more than happy to let you see the different room types that we offer. We hope to see you again.

"Excellent accommodations in Eureka"

5
23/06/2016

This is definitely one of the nicest Best Western Inns we have stayed in, and we really appreciate their neat, professional service and clean, comfortable accommodations. The office, pool, and breakfast area is attractive and inviting; quite unexpected in the middle of a rather plain little coastal town.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Wow! thank you for considering us one of the nicest Best Westerns that you've stayed in...we really appreciate that! We try to make sure that our facilities are well maintained and up to date, while providing professional service to all our guests...as you mentioned.

"Comfort In Eureka Ca"

5
22/06/2016

Wonderful experience. Rooms are very quiet and very comfortable. Bed was extremely comfortable. Property was a real Oasis and certainly a very nice addition to the Eureka, Ca Landscape. Great location in Eureka close to restaurants and shopping in old town

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your positive review of the BW Plus Humboldt Bay Inn. We are glad that you enjoyed a wonderful experience while you visited us and that your bed was "extremely" comfortable. We are located in downtown Eureka area and close to the Historic Old Town district, restaurants, and Eureka's Marina & Boardwalk. I hope you had a chance to use our complimentary dinner limousine while here. If not, make sure to take advantage of it on your next visit to Eureka.

"the grounds were lovely and enchanting"

4
21/06/2016

Our driving vacation found us at many lodging facilities. This one was great except for the location, but the staff and management were quite creative in making the grounds lovely and enchanting in spite of the highway noise in the city. My husband kept gravitating to the pools and water features. Traffic noise made it hard to nap for this old gal, but for most travelers who are younger, this would not be a problem. Everything else about the place was great.

"Very nice place to stay"

5
21/06/2016

I really enjoyed my visit here. The rooms were very nice, with comfortable beds, and the 2 reading lights on each bed was a nice touch. The swimming pool area was really a nice treat, has water features, two Jacuzzis, nice sized pool, and pool table as well. Fireplaces with chairs to relax in after the dip in the pool. The Breakfast selections was really good. The staff was very friendly and attentive when I had a problem with the TV remote. They had it replaced within a matter of minutes.

"Excellent hotel"

5
20/06/2016

Amazing breakfast, gorgeous pool and more like a resort than a motel. Highly recommend this Best Western. Loved it. Close to all of the Redwoods and loved all the hikes and gorgeous trails in the area.

"Great place to stay if you are in the area"

5
20/06/2016

I had to be in Eureka on business and found an accommodating staff who took care of details that needed handling. The king bed was really comfy and there were lots of choices to pick from for breakfast; the pool was small but laps possible and the spa looked good, Highly recommended.

"Great enclosed outdoor area"

4
18/06/2016

Property seems to have been completely updated in the not too distant past. Therefore all is looking good. We checked in about 5pm. The hostess must have been tired as she, while efficient, seemed to act like we were one of many. I had requested a quiet room. She put me in one on the second floor, facing the office. Probably the most noisy in the entire property, as 101 north bound passes on that side of the building and there is a stoplight just before the hotel. Cars and trucks therefore start up while passing the hotel. The property was not full. Fortunately I had ear plugs which helped a great deal, as did the noise of the air conditioner. Everything else was fine. The morning hostess asked how the stay was when I was checking out and I told her it was noisy. She apologized.

"A superb Best Western"

5
16/06/2016

This is probably the best BW we have ever stayed in. Very good location within walking distance to Historic Eureka. Our room was on the second floor in the Sequoia wing. Very quiet even though the motel is between two main streets. The room was clean and very comfortable. Excellent breakfast in a roomy, cheery room. There is also a lovely outdoor area with a hot tub and seating around a fire pit. Kudos to the staff as well. Everyone was well trained and eager to help. Highly recommended.

"Wonderful Surprise!"

5
15/06/2016

We have stayed at Best Western hotels all over the country and this Best Western Plus is more "Plus" than we have ever seen! While checking in we were offered a complementary limo ride to and from any local restaurant for dinner. Then there is the outstanding pool area called the Oasis. There is a large heated pool with a basketball hoop that was a real hit with our 13 year old son. There is a small hot tub near the pool where you can keep an eye on the kids. Then there is a huge spa with lots of seating areas, soft colorful lighting and water features. There are also nice seating areas around fire features. There are also patio heaters near the pool seating which allowed us to dry off a bit while waiting on our son in the pool. The whole area is so nice and relaxing and makes it feel like a resort. The rooms also have nice details like reading lights on the headboards, a soft nightlight in the bathroom, soft toilet paper (after 2 weeks of travel, you notice!) and robes. The breakfast was better than most too, including breakfast sandwiches and donuts from a local bakery. We were so excited to see the donuts because we all had been hungry for one and these were so good! We enjoyed our breakfast out in the Oasis area. I wish every Best Western Plus was like this one - Awesome!!

"Holy Smokes!!!"

5
14/06/2016

This was quite a surprise for us. Free downtown limo service and the back patio / relaxation area was as nice as many resorts I have been to. Beds were REALLY comfortable. I will, without a doubt, stay there every time I go to Eureka!

"More Bang for your Buck"

5
14/06/2016

This hotel was wonderful, the outdoor pool area is amazing, heated pool, hot tub, fire pits, pool table, and major ambiance!! Plus they amazingly have a limo on call if you want to go out and have dinner/drinks without having to drive...unheard of!!! If you like cajun food try the restaurant "Bless My Soul" fantastic!!!

"Outstanding hotel resort"

5
13/06/2016

An outstanding resort motel. Great rooms with upgraded furnishings, large television, comfortable beds and super clean. The real surprise was the two pools, one with is a large heated spa in a beautifully landscaped area. The owners really take car of their property with exceptionally well landscaped gardens. Perfect for families.

"Best Best Western"

5
13/06/2016

Stay at Best Westerns frequently. This is by far the Best of them all! Friendly, helpful staff...the pool & spas, outdoor patio awesome. breakfast great! More than we ever expected! We stayed on our way to Oregon. We made a last minute decision to stay again on our way home! I can't say that we have ever done that with any other hotel! We look forward to visiting here again!

"Always Enjoy Our Stay!!"

5
12/06/2016

I always know that I am going to have an enjoyable stay at this hotel, staff are friendly and helpful, and the rooms are always clean, comfortable, and relaxing. Their free breakfast pantry is always a great breakfast to start the day.

"All you could want for the money"

5
11/06/2016

Up market motel with extra benefits like a small but decent pool and spa, and a free courtesy limo into town. Nice clean room with all facilities, complimentary buffet breakfast, and attractive gardens. We used the limo in the evening and the driver, jokingly called Parker, gave us a mini tour of Eureka attractions before dropping us off at our restaurant. The room was a little dark, as it was tucked in a corner but very quiet and comfortable. Would definitely stay here again.

"resort quality"

5
10/06/2016

We were very surprised at the amenities. We were travelling with two teenages and the Oasis area filled all their wishes. Very impressed and loved the tropical atmosphere. The staff were professional and courteous. Over the top in amenities

"Birthday Trip"

5
08/06/2016

I stopped at this location for one night on my way up to Oregon. The limousine as well as the pool and spa is what grabbed my attention. Customer service was great, however, I was upset to find out limousine only ran until 10pm on a Friday night :( After all, it was my birthday night and I was really looking forward to taking a ride on the limousine to have some dinner.. On the other hand, I absolutely loved the pool and spa and the entire set up !! ;)

"Clean rooms"

4
07/06/2016

Stayed here for two nights, rooms were comfortable and clean. This has a hot spa and relaxation area which is very nice. Breakfast is a continental affair. Close to the Old historic town which is Worth a visit. Our room was right opposite reception , so a bit noisy. The hotel has a complimentary Limousine which will take you to any restaurant you wish!

"Best Western Humboldt Bay"

5
07/06/2016

This is a great place to relax. Both the gym and spa are new and well appointed. The rooms are modern and well designed with comfortable beds. Best place to stay in Eureka that I know. Hope this helps you in your travel decisions.

"Super Nice"

5
03/06/2016

We stopped here after along day riding the motorcycle down the coast. We did not have a reservation but the front desk people were very pleasant and helpful and got us a room. I just needed a room for one night and we got a extremely nice room with parking by the room door so I could keep an eye on my motorcycle, very spacious and CLEAN. The Oasis Area was over the top OUTSTANDING. Pool, Spa, Fire Pits just an awesome spot to relax. The morning breakfast was very good and had plenty to choose from. I would definitely stay here again.

"****Mini Vacation Resort****"

5
02/06/2016

This place is amazing.... Relaxing, quiet and refreshing.... The tropical oasis is right up there with Vegas type hotels.... The pool and spa, combined with the fire-pit are a nice touch.... Free limo service was great. Can't wait to go back

"Best, Best Western Plus EVER!!"

5
01/06/2016

Had a great trip from start to finish! A big shout out to Kristen! You should give this girl a raise! So welcoming and friendly and helpful, can't ask for better! We had an all around wonderful trip at this place! The Oasis is AWESOME! We will definitely be back!

"Enjoyable place to stay because of the Rec area!"

4
01/06/2016

Good experience except for the hotel not being on top of stocking items in the hotel room and swimming area. Also had a broken drain in the sink when we got to the hotel. Loved the swimming area! Breakfast was nice and the rooms were a good size.

"Great experience!"

5
31/05/2016

Very nice room! Not too far from downtown area with good restaurant options. Location was a little tricky to get to (one way streets in area) but once I found it . . .no problems. Would definitely stay here again.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are glad that you felt the room was "very nice". It sounds like we will see you again on your next visit to Eureka.

"certainly, the finest accommodation in eureka"

5
31/05/2016

have stayed at this BW multiple times, mainly on overnight motorcycle rides alone or w/friends from the bay area. have stayed at a number of motels along this area and BW is by far superior; easy entrance/exit, plentiful and secure parking, meticulous and lovely grounds, comfortable rooms and beds with all the amenities, very nice breakfast included, and a beautifully expanded recreational area indoor/outdoor with great pool, large hottub/jaccuzzi, waterfalls, firepits, impressive colored lighting, ping pong, pool table, fitness room, well designed seating areas, etc. it is often foggy in eureka and when you're tired of stumbling around the old town district , this is truly an oasis. while my comments apply to the hotel and its facilities; eureka the town with its many victorian era buildings in old town and a colorful history in the humboldt/redwood/ganja empire, like so many cities and towns in the u.s. is a place of contrasts, not to be politicizing but while you are safe here, the transition is visible all around as we become a more polarized society in the midst of , for many, financial upheaval (and for others windfall). i count myself fortunate to be able to stay at such a fine and comfortable place.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write an excellent review of the BW Plus Humboldt Bay Inn! We are glad that you enjoyed all the extra amenities that we have to offer our guests, as we want everyone to enjoy their time while here. We are happy that you have stayed with us multiple times and we look forward to seeing you again on one of your overnight motorcycle rides to Eureka. Ride safe!

"Eureka!"

5
27/05/2016

Excellent! It was wonderful stayed in Best Western PLUS Humboldt Bay Inn! But the town does not have bank of america at all. If you have only bank of america account, you better bring cash and/or credit card. ha ha ha

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review about your stay and you feeling that everything was excellent. I'm not sure why but, B of A just closed all their branches here on the North Coast and many other places too. The branches here have been converted to Tri Counties Bank. We hope to see you again.

"The is an Oasis Here"

4
27/05/2016

After reading tripadvisor reviews we book a stay at this Best Western. While it seemed like just another hotel, although a large one we were truly surprised when se stepped inside the pool area. There was an oasis. Three pools and hot tubs, fire pits, a pool table and pool games along with fountains. The breakfast area was also in the oasis. And a good breakfast to boot. Very friendly staff, we will certainly return if we ever find ourselves anywhere near Eureka.

"Location convenient, but in an "industrial" area"

4
26/05/2016

I chose this BW of the two in town because it was close to downtown. But, the location was more industrial in feel and wasn't conducive to walking around at night as I had hoped. Check in was efficient and the desk staff changed our room to have a garden view which was nice. However, the view wasn't too advantageous since we didn't look out our windows much since we were on the ground floor. Very cramped parking at hotel since it was busy on a Wed. night. On coming home from dinner, we needed to park next to Kristina's, the restaurant next to the hotel. Room was clean and updated rug, bedding, etc. Comfortable stay, but I'd try a B&B next time for a less busy place to stay.

"BEST PLACE TO STAY in the area... PERIOD!"

5
25/05/2016

- Professional and friendly staff! - Hotel is beautiful and clean! - They have a free limo driver until 10 pm! - The "Oasis Spa"/ lounge area is awesome and has outdoor patio heaters and a table fire pit! - Heated pool with a basketball hoop, two separate jacuzzis and a "pool jacuzzi"! - Pool table! - Room was clean and had everything you need! (Refrigerator/freezer, microwave, blow dryer, singleserve coffee machine, alarm clock, etc.!) - Breakfast is very good for continental. They even have fresh donuts delivered daily! - "Attached restaurant" right next to it! Overall the best say I've ever had at a Best Western Hotel!!!! Only one bad thing- I hate Eureka! But honestly, I would go back just to stay here again! (And no, I'm not getting paid for this! Go and see for yourself.)

"Best Hotel in Eureka"

5
25/05/2016

Well maintained with many features, highlight of our trip. Nicest place to stay in town. Best pool of any Best Western I've been to. Staff is very friendly. Very tasteful decor and well appointed rooms.

"Great Pool and SpA!"

4
21/05/2016

Brand new spa and pool area...very nice. Breakfast better than the last three hotels...make your own waffles, fruit, and the usual. Room nice and easily accessible as this is a motel, as opposed to a hotel. Nicely redone, clean, and comfy beds. Smallish bath, but nice and clean also. Good wifi reception and flat screen TV. Only a few blocks down to the Old Town area, so convenient for being a tourist. Eureka, itself, wasn't the charming town I thought it was going to be, but you can't have everything!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. We are happy that you felt our breakfast was better than previous places you stayed at. Our newly remodeled rooms have been receiving many positive comments, which some of them do have larger bathrooms and separate vanity areas. Please ask us for one of these the next time you are traveling to Eureka if you are interested in more bathroom space. Our location is centrally located to Downtown and Historic Old Town, Marina, and Boardwalk. Again, thank you and we hope to see you again!

"Nice enough"

3
20/05/2016

We picked this hotel as it was a convenient stopping place and we fancied staying in a place called Eureka! Hotel room was spacious although the bathroom was small and a bit stuffy. Can imagine there being a bit of a fight for parking when the hotel is full but we were able to park up right by our room. We didn't have a chance to use the pool but it looked really good. Breakfast was nothing special but it did the job.

"Two day stay with grandsons on spring break exploring state parks and beaches."

5
19/05/2016

Very nice rooms - we loved the new patio area with pool table, fitness center, heated pool and jacuzzi. Friendly staff and reasonably quiet considering its location on 101. Highly recommended - we will definitely stay here again!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We are happy that you enjoyed your stay with us! The new Oasis area and pool area sounds like it was a great hit with your grandsons. Many of our rooms have been recently remodeled and we are glad that you enjoyed them...we hope to see you again soon...and bring the grandsons!

"A really nice hotel."

5
18/05/2016

This hotel has plenty of amenities. Comfortable bed, clean, large pool, lanai, spa, free breakfast, and convenient and surprisingly quiet location. Would definitely stay there again. A very good travel value.

"Nice stopover off of 101"

4
18/05/2016

My husband and I stayed here for 2 nights during our trip down 101. We were a little tired of driving and needed a day to relax. We booked our 2nd night shortly after arriving due to the great outdoor pool area. It was about 65 and sunny but with the heated pool/hot tubs and heat lamps it was very comfortable to relax outside. Plenty of comfortable chairs and since it was a Monday afternoon, it was quiet all day. The rooms were ok; quiet and comfortable but about what you would expect from a Best Western. Breakfast was a good spread and all of the staff we encountered were very nice and helpful. We were even able to do a much-needed load of laundry in the coin-op machines. There are a few good restaurants/breweries in the area if you look for them and there was even a Target! (Drive 500 miles down the Oregon coast and you'll understand why this is exciting)

"Great Hotel"

5
18/05/2016

This is the very best of the Best Westerns that I stay at and my preference within 100 miles. I have been staying here (when in the area) for over 25 years and have ALWAYS had a good experience. Friendly and dedicated staff.

"Went for a hotel and got a resort experience!"

5
18/05/2016

I was on a road-trip down the Oregon coast with my family and stopped off in Eureka looking for a place to rest my head. We headed to the Humbolt Bay Inn and was stunned by the quality of the accommodation. A beautiful, modern, well-furnished room was just the beginning: it is the spa area that is the jewel in the proverbial crown. There is a swimming pool, a hot spa pool among faux rocks and fountains and a myriad of seating options (with personal fire-pits, etc.) Just fantastic - and unexpectedly so. I spoke to a young man by the pool and he shared that the locals often refer to this place 'the Humboldt Hilton.' All you need to know, right there.

"A little Aloha in Eureka"

4
17/05/2016

The pool, jacuzzi, fire pit and eating area are done in a tiki lounge theme. It's a nice little oasis in the misty wet Eureka. Rooms are clean and newly decorated. Nice bathroom and comfy bed. TV screen was a nice size as well.

"The BEST Best Western ever!"

5
09/05/2016

This is an awesome place to stay. I usually pick BW hotels wherever I travel but did not expect the over-the-top excellence. Professional pleasant staff, comfortable bed in a fresh and quiet room, fluffy thick towels, breakfast room flows out to the "oasis" (another outstanding feature) for a relaxing start to your day. And the icing on the cake is a fun ride to a local restaurant in a limo. Absolutely would stay there again!

"Wonderful stay"

5
09/05/2016

Great staff, eager to please. Nice pool, hot tub and spa. Game area with pool table, fire pit with comfy chairs. Limosine to take you to dinner. Good breakfast. Rooms was cozy and clean. If you need anything just ask. One suggestion the breakfast room needs to be a bit larger, but you can eat around the fire pit or around the game area. The have a lot of cozy sitting areas.

"An oasis in the middle of a desert "

4
05/05/2016

The Best Western Plus in Eureka is a nice roadtrip hotel. Our standard king room was nicely appointed but it seemed a bit on the small side. However our room was actually bigger than it appeared and was laid out well. The bathroom reminds me of the retro bathroom in my parents house, not necessarily a bad thing. The shower had incredible water pressure. The bed was firm but comfortable. It was nice to have a couple arm chairs and a small table in the room. The staff was very friendly and helpful. The TV remote failed to work, so I called the front desk. Someone knocked on the door seemingly before I put down the phone. The Oasis area of the hotel is a really nice touch. It had a large hot tub, a smaller hot tub, a swimming pool and a number of seating areas with fireplaces, tiki torches and a lava rock firepit . There's a resort like feel to this place. The wifi service works better than most hotels I've stayed at. Wifi was easy to log in to and I was able to get about 15-20 mbs.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice comments regarding your stay with us. We do have many room types to choose from with some being more spacious than others. I'm glad that even though the room you received was smaller than some of the others, you felt that it was laid out well. We do receive many nice comments on our shower water pressure. Our new Oasis Spa area has been a BIG hit with all of our guests. We hope to see you again the next time you are traveling through Eureka.

"Great personal wonderful room"

5
04/05/2016

The Humboldt bay inn is the only hotel I will stay. The staff is the Great beds and great rooms. If you want to stay at the best hotel in Eureka, stay here. Good location, attentive staff. I feel safe staying here and I know my automobile is as safe as it can be. I have stayed at the Humboldt bay inn for over 20 years and any problem is corrected if humanly possible. Everyone goes above and beyond to make you feel comfortable. Try it once you wont be disappointed!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We really appreciate your continued business throughout the past 20 years...your "home away from home." Our staff is always here to help ensure that all of our guests, whether new ones or ones that have stayed with us for a long time, are taken care of as we want everyone to enjoy their experience here at the Best Western Plus Humboldt Bay Inn.

"Bewarew When Booking!"

3
02/05/2016

Was NOT given rate quoted when I booked 6-8 weeks prior for both nights - only for one. Lack of information came from booking individual, who was same one that checked me in that night. - HMMM . ..for some reason, the next morning I was put on a very early wake up call list -- that I did not request! Weird. And rude!

"Best Best Western I've Ever Stayed At!"

5
01/05/2016

For a budget chain hotel, this place puts the "best" in Best Western. Not only what you'd expect -- clean, comfortable rooms, the usual continental breakfast -- but this place has a fabulous spa area with hot, jetted pool, waterfalls and fire pits that will make you think you've landed at a high-end resort. The staff is friendly, upbeat and accommodating. Oh....did I mention they also have a FREE limo service to local restaurants for dinner? Would definitely stay here if I'm ever in the Eureka area again.

"One of many motels in Eureka Best Western Humboldt Bay"

3
29/04/2016

Room, Average size with refrigerator(did not work), coffee and tea in room,microwave Beds comfortable. Bathroom average size Shower only in my room. Everything was clean, staff friendly. Easy check in. There are two Best Westerns. Restaurant right next door, average, prices high for type of food. WIFI excellent. Separate buildings for hotel rooms, easy parking. Medium Size outdoor pool, two Jacuzzi, one is pretty big and really nice. inside atmosphere is great, fireplace, tiki torches, pool table. exercise room really nice. Laundry machines on premise. Breakfast, normal Best Western, no bacon, sausage, only hard bowl eggs, but bagels, waffles and etc. Price Average for the area.

"Great Stay"

5
22/04/2016

This is an easy access hotel with accommadating staff. They go above and beyond in making your reservations and stay as pleasant as possible. Free limo service Sunday through Friday, you can go out for a nice evening during a business or leisure stay.

"Eureka via Bakersfield"

5
22/04/2016

I love this hotel, I almost always stay here, the only times that I don't is when they don't have a room for me and that has happened a couple of times. The only negative thing I can say about this hotel is the size of the showers, they are small, but I'm a big guy 6' tall and 215lbs and the showers are about 3 1/2 feet by 3 1/2 feet but the water pressure is outstanding.

"Wonderful place to stay"

5
20/04/2016

My cousin, niece and I went to Eureka to do genealogy research on family members. A friend recommended we stay at the Best Western Plus Humboldt Bay Inn. We were certainly glad that we did. It was centrally located right near downtown & old town Eureka. Our room had just been renovated; everything was new and nicely decorated. The maid service was excellent. The pool area is really one of the best I have seen for a hotel. The pool was large & very warm, which was nice because the weather was cool. It had a beautiful spa with tiki lights, music playing. There was pool table, large screen TV, chairs around a fire pit, plenty of tables & chairs. The breakfast room was just off that area. It was large with many choices for breakfast. We ate out in the patio every morning. I wish we'd had more time to enjoy the pool area because it was really nice. The hotel also provided complimentary limo service Monday through Friday nights from 6-10 pm. Selina, our chauffeur,drove us to dinner in her stretch limo. She made great dinner suggestions. We loved every place she took us. The service at the hotel was great. Our only complaint was really tiny. Our key cards de-magnetized twice and we had to get them re-keyed. Not sure if it was something we did or the cards themselves. We would definitely stay there again anytime we are in Eureka and we highly recommend it. Great price too!

"Room had mold"

3
20/04/2016

They have worked hard to update this Best Western and the outside is inviting. The room we had was just redone. Unfortunately the plumbing under the bathroom sink was wrapped in black mold wrapping. It took us awhile to locate where the smell was coming from. We had to check out, as we are allergic to mold. Staff sincerely concerned about the situation and perhaps it is now fixed. Sure hope so.

"Don't Let First Impressions Fool You"

5
20/04/2016

Admittedly when we pulled into the parking lot...myself and my family were like "well, its only one night" But man were we surprised. All rooms are totally renovated and VERY nice!! Breakfast was great...but the real kicker was "The Oasis"...what they refer to their pool area as. It is one of the best if not the very best Pool and Spa areas I have ever found (outside of a resort). My entire family loved it...so much so that we even stayed longer in the morning to enjoy the Oasis for a couple more hours before hitting the road again. and it should be noted...the staff was amazing!

"You would be a fool to stay anywhere else"

5
18/04/2016

We would not consider any other hotel in Humbolt. The staff and hotel are exactly what is needed. From the fish tank with real Nemo and Dory (and rest of fish from Finding nemo) to the Limo driver that takes you to dinner and back, this hotel exceeded every expectation. The Hot tubs and pool are nice the breakfast area is larger and nicer then most and the standard food choices were fresh and well cared for by attentive staff. The little touches like the oversized hot tub to the two waffle irons to the fresh pastries and stretch Limousine to supper all made this stay better then expected.

"Very nice stay in Eureka"

4
12/04/2016

A couple of things make this hotel stand out. The hotel has an exceptional pool/spa area. There is lots of space with a very large pool, a couple of hot tubs plus a large jetted warm pool. There is lots of seating in an indoor/outdoor area with lots of heat lamps and a fire pit, plus a pool table. The other fun thing is the limo service. In the evening, you can use the limo to take you to dinner and then pick you up when you are finished. Our son thought that was awesome.

"This Hotel sets the Standard for Best Western Plus"

4
10/04/2016

This was the third time we've travelled through Eureka, staying at theBW Humboldt Inn each time. The Hotel and staff are all the Best. The rooms are remodeled every 5 years or so; the spa area is incredible, with a pool, hot tub AND a very Hawaiian styled spa-pool with waterfall, bubble-jets and Hawaiian music! The outdoor fire pits are a great place to relax on cool, coastal evenings. The hotel maintains a stretch-limo with complimentary service to any location within the City Limits - nice to be able to go to dinner and not worry about a confrontation with the local gendarmes. The driver, Selena(?), is a delight, always pleasant and informative.

"Excellent Hotel"

5
09/04/2016

This is by far the best Best Western I have ever stayed in. Although its nestled in an industrial area, the hotel is beautiful, clean and offers an amazing Oasis lounge area where you can relax in a huge jacuzzi surrounded by rock formations and waterfalls. There are fire pits, a game room. I felt like i was in Hawaii staying here! I highly recommend this hotel!

"Wonderful Facility"

5
09/04/2016

A great facility; clean, comfortable, lots of helpful staff who paid attention to details, a beautiful pool/spa area that was clean and inviting. We have rarely seen a facility this clean and well-looked after. Keep up the good work.

"a good stay for this location"

4
07/04/2016

it was a better than average stay , the toliet sits to low.. old dvd player. bed was very comfortable. .. house keeping has nosey carts , hotel close to shore, places to eat. very freindly staff, two floor hotel, nice hot tub & fire pit.

"fantastic motel"

5
07/04/2016

this hotel is one of the best hotel i have stayed in for a long time they had the most wonderful pool, spa area i have seen for a mid-class hotel the rooms are very nice sized and beds are comfortable and they also have the best staff very friendly . they serve a great breakfast and pleasant and friendly staff.

"Would be great for families"

3
05/04/2016

Stayed one night on a trip south. Rooms were pretty typical motel rooms, nothing special, but nothing wrong. It looks the most focus has been on the pool, hot tubs, pool table area, complete with outdoor heaters. Only reason we saw them was they were on our way to breakfast, and thought what fun they would be for families traveling with kids. Breakfast was plentiful. Ate way too much as we read the newspaper provided. The personnel we had contact with were extremely friendly and helpful.

"Comfortable, clean, pleasant staff, good value"

5
05/04/2016

Close to all venue sites at the festival - the rooms were clean and maybe a bit dated (some are being continuously remodeled), but the were clean and comfortable and QUIET. The staff was pleasant, courteous, and helpful. It was a really enjoyable stay in Eureka.

"Great place to stay. Excellent facility and caring staff"

5
04/04/2016

This hotel is great. Very clean, excellent amenities, and caring staff. The pool area is really nice and the grounds are always spotless. Rooms are well suited for the price range and the weekday limo service is great. Highly recommend this property!

"Convenient stop on the 101"

3
03/04/2016

We stopped in Eureka in our 101 tour from Portland to San Francisco. The hotel is impossible to miss as it sits right on the 101 set between the north- and southbound lanes as the highway divides in the town. If you were to assess Eureka on the basis of what is seen from this road, you might conclude this town has seen significantly better days. Perhaps it has, but the real old town is just a few blocks to the west and is really quite charming. The hotel is quite large and rooms are set on two levels in an array of buildings. Access is generally from a stairway at one end or other of the building. Parking close to your building might be problematic. The hotel is quite proud of its new outdoor water feature, which is like a hot-tub swimming pool area. More on that later. Our room was in the building adjacent to it. A warm vapor greeted us as we walked along the balcony. The room is pretty standard size: two queens, a decent bathroom with better-than-average fittings etc. Plenty of counter space for all one's items. I find this is often an issue in more modestly priced accommodations. A fridge for sure but I don't recall if there are other items like a microwave. The hotel offers a complimentary breakfast which we did not take advantage of. While one might feel trapped between the lanes of the 101, it is not that busy and we walked the few blocks to Lost Coast, which appears to be the happening eatery in town. It was packed. You can also work the streets of the old town down by the water, which is quaint compared with the somewhat tawdry buildings on the 101. Our one issue should perhaps have crossed our minds before it happened. Like I said, the pool was right outside our room. While it was quiet when we returned, later some revelers noisily took advantage of its waters just as we had turned out the lights. Although the information in the room says it closes at 10 PM, a call to the front desk revealed that it actually closes at 11. I felt that our concern could have been handled with a little more tact and understanding. Note for the future, never stay near the pool. In closing, I have to say that the Humboldt Bay redeemed itself a few days later when, after discovering I had left a jacket there, not only did the hotel have it but they promptly mailed it back to me. So I would return, but try to obtain a quieter room

"Convenient with a great serve yourself breakfast"

4
30/03/2016

Stopped for one night while driving up the California coast. While they have just finished renovations, it seemed to be centered around the pool, hot tub and outside space. The rooms were clean and adequate but did not seem to be new in any way. The location was one the busy road and was easy to find. This isn't a vacation spot. It is more for travelers.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your nice review of our property. I'm glad that you enjoyed our new additions to our pool area...the Oasis, complete with a free form spa, waterfalls, tiki torches and special lighting. Outdoor fireplaces and plenty of plush furniture makes it the perfect place to unwind and relax after a long drive. We are happy that you enjoyed our "convenient" breakfast area also. Over half our rooms have been remodeled in the past year, including our deluxe kings and 2 bedded queens (see online pictures). We also have 26 rooms that are currently being renovated that will be completed soon and then the rest will be done this fall. If you come back to Eureka for another visit, please contact me and I will ensure that you receive one of our newly remodeled, deluxe rooms.

"Good points and not so good points..."

3
28/03/2016

My family and my Father-in-Law stayed here for 4 days and 3 nights during my daughter's Spring Break. The Hotel is undergoing a renovation of sorts. I believe that one building was completely closed for renovations along with an upper floor of another. We stayed in rooms 224 and 225. Pros- Conveniently located to old town with great restaurants and shops. Has a Limo that will drive you to those restaurants and bring you back when done. Staff was courteous and professional. The Oasis was the highlight of hotel. It has a large heated pool with a nice roped off 1 foot deep area (my 3 year old loved that). There is a large spa with waterfalls and colored lighting. There was quite a few seating areas with fireplaces or a fire ring to just relax while the kids were having fun in the pools. The Breakfast and Breakfast area were top notch. Cons- The first two mornings of our stay, we were woken up at around 5 am by the sound of either a dumpster or a metal cart moving around. Afterwards we couldn't get back to sleep because I think breakfast was being prepared (our room 224 is located directly above the breakfast area) and the drawers and cabinet doors were being slammed shut repeatedly. Ants, Ants, Ants - I don't know if it was because we were located above the Breakfast Room or if it was a problem in other rooms as well, but there were Ants present. Not a swarm or infestation, but there seemed to be always crawling around. Bathroom, TV cabinet, and the desk. Overall it was a good stay, but there were plenty of areas that could be improved. If I were to return to Eureka, I wouldn't rule out this Hotel, but I would definitely entertain staying at the other Best Western down the road. If you are considering this Hotel, be sure to ask to NOT stay in rooms 224 and 225.

"NIce for a one night stop"

3
28/03/2016

Pretty nice Best western. Great pool and hot tube in the center of the complex, that had a pretty cool setup. It is very close to the road and the area has some interesting people around so if you can stay in a unit toward the middle of the complex.

"Good overnight stay"

5
28/03/2016

Great amenities and breakfast. The outdoor patio with 2 hot tubs was very nice and spacious. Breakfast choices better at this location. The entrance is a little hard to access with all the one way streets in town but worth it. Our mattress was probably ready to be exchanged with a new one-way too soft after driving all day.

"Best Place to Stay in Eureka!"

5
28/03/2016

This hotel is immaculate and maintained inside and out. The staff has been friendly and attentive each time we have stayed here. The outside entertainment pool & spa area is Awesome!! Even though you are in the middle of town on a busy street you would never know, they have done a great job of creating a tropical oasis. A great place to hang out and enjoy a little family time. Complimentary breakfast is an added bonus. Thank you for a great 5 start stay!!

"Best Place to Stay in Eureka!"

5
28/03/2016

This is a wonderful hotel that is immaculate from the rooms to the really cool outdoor pool and spa entertainment area! We always enjoy our stay and appreciate the great staff who are friendly and attentive! We would not stay anywhere else in Eureka, it is a gem in the middle of town!

"Right on 101 North, noisy??????"

3
25/03/2016

First of all, we ended-up having to change our room at 4:00 a.m. There were meth heads in the room next door, up all night. Finally, my husband went to the front desk and said we couldn't put-up with the partying anymore. 2nd, our new room was quiet, but the bathroom sink was plugged-up. We called the front desk and reported it but it was never fixed. The spa saved the trip, very nice. I don't think in would stay there again.

"Spring break stop during Redwoods trip"

5
24/03/2016

Our family of four had a wonderful stay at the Humbolt Bay Best Western. Both kids and adults enjoyed relaxing in the Oasis pool and spa after a long day of hiking the redwoods and driving. The complimentary limo dinner service was also a fun bonus. The limo driver took us on a short tour around old town Eureka on our way back to the hotel. We learned some interesting history we would have never discovered on our own. The rooms were clean and comfy. We appreciated the real water glasses in the room instead of plastic. The mini fridge and microwave were also nice for travel snacks/drinks. The staff was super attentive. When the pool area was out of towels, the front desk sent an attendant to restock right away! Drive the extra miles to stay here instead of Crescent City. You will be glad you did!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for the great review of your stay here at the Best Western Plus Humboldt Bay Inn! It sounds like you were able to take in some site-seeing of the inspiring Redwoods and then enjoy all the extra amenities that we have to offer...our new Oasis area, our complimentary limousine, etc. We appreciate all your nice comments regarding your entire stay and we hope to see you again the next time you visit the Redwoods!

"Clean and Cozy"

5
23/03/2016

Comfortable room and excellent staff made this stay great. Nice selection of breakfast items to begin the day, and well appointed rooms to enjoy in the evening. The pool area was landscaped very nicely, and was both beautiful and functional for socializing.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice review of your recent stay with us. Thank you for your nice comments regarding our "excellent" staff...I know that they will appreciate it! We hope to see you again the next time you travel to Eureka.

"Great Surprise!"

5
20/03/2016

Not your average Best Western. Very clean and accommodating!!! The pool area is amazing as other reviewers mentioned. Great water features, fire pit, pool table, fitness center. The staff is probably the best in Eureka. They treat you like you are at a 5 star resort. The breakfast attendant was on top of the cleaning and restocking. Great location in the better part of town. The front desk staff was quick and eager to help. We really could not find a thing wrong. It's the kid of place you want to hang out at all day!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your awesome review of your stay and our property! We are glad that you felt our staff is the "best"! Our new Oasis area is receiving many nice reviews and we are happy that you enjoyed it also. Next time you come, stay an extra day and "hang out" in the new area!

"Amazing Hotel!"

5
16/03/2016

This hotel is amazing. You really feel like you are at a resort when you stay here. The pool area us huge and beautiful. The hot tub is more like a pool because it is so big. There are heating lamps everywhere and torches. You can truly relax by the pool and enjoy the comfort of this "Oasis". The rooms are spacious, clean and comfortable. The price is incredible for all that you get at this hotel. We are telling everyone how great it is and will definately be back.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your positive review of your stay here at the Best Western Plus Humboldt Bay Inn. We appreciate that you will mention how great it is here and that you will be back to see us again...we'll be waiting for your next visit!

"Nice accommodations and amenities"

5
14/03/2016

This was my first time staying at Best Western PLUS in Eureka. The staff and accommodations were terrific. The hotel is located such that local attractions are easily accessible, and is within walking distance to some nice shopping in town. The staff were friendly and professional, making sure that our check in was quick and simple, and letting us know of the amenities available at the hotel. I would stay here again for business or pleasure.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a great review of our property. It being your first time staying with us, we are happy the that you felt that our staff and accommodations were "terrific". We are located in the downtown area of Eureka and in walking distance to Historic Old Town and the Marina/Boardwalk. Thank for the nice comments regarding your check-in experience and feeling that our front desk was friendly and professional. We hope to see you again on your next visit to Eureka!

"BW Plus Eureka IS an OASIS!"

5
08/03/2016

I stayed at the BW Plus Humbolt Bay Inn in Eureka on February 28,2016. The reviewer comments I read before booking were all excellent. What few there were that weren't must be from perpetual complainers because it is impossible to find anything negative to say about this place! I see no reason to look any further, a comment another guest made that I agree with. as a woman traveling alone it is especially nice to be at a place that is totally and completely comfortable and safe feeling. The rooms were very nice and spacious with comfortable beds and a microwave and refrigerator. The hotel staff were professional and helpful. the location was very good. What really makes this stand out is "The OASIS" and the Fitness Center. This hotel really put a lot of money, time and thought into creating something inviting, fun and beautiful for the guests. Which makes the reasonable price a true bargain. The OASIS is absolutely lovely. With pool, hot tub and jacuzzi not all crammed together but thoughtfully separated by space, landscaping, plants, etc. The whole area is large with waterfalls, torches for warmth, big comfortable chairs, plants, and more. Seriously luxurious and lovely. There's also a game room. And one of the best fitness rooms I have ever been in. Much attention to detail here that you never see in a motel and at this price level. Incredible experience I loved this place

"Best Hotel in Eureka"

5
27/02/2016

This is by far the best hotel in Eureka. Love the upgrades done to the courtyard. Staff is always excellent. Breakfast was good. One suggestion would be to allow the spa to remain open later for all of us to enjoy. I look forward to my next visit.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for the positive review of the Best Western Plus Humboldt Bay Inn. It makes us very happy that you feel that we are the best place to stay in Eureka. Referring to our new Oasis area, we are glad that you love it...complete with the free form spa, waterfalls, and fireplaces with relaxing areas, we have been receiving many positive comments on the new area. Our staff is always here to help answer any questions and help make all our guests stays enjoyable. See you on your next visit!

"Great Experience"

5
23/02/2016

Everything was good, except the weather. They had a limousine to take us out to our choice of restaurant in the area. They were very friendly and helpful and went out of their way if we had questions.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice review of your experience here. We apologize for the stormy and rainy weather while you were here, but we are finally getting the much needed rain for California and hopefully it will help ease the four year drought that we have been in. Come back and see us again, as the weather will be getting better as we head into spring...we promise!

"Beautiful accommodations."

5
22/02/2016

This was our second stay at this location. They have added a fantastic outdoor hot tub pool and lounge area since our last visit. They still have a pool area with lounge and table areas that are awesome to sit around and enjoy breakfast or just relaxing and using the pool. They have heat lamps for cooler days and evenings and a fire pit, fireplace and water features. It feels like you are in the tropics in the middle of town!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you coming back to stay with us a second time and we are happy that you enjoyed our new Oasis area! The new area has truly been a great addition for all our guests to relax and enjoy. We hope to see you for a third time the next time you are in our area!

"Eureka Weekend Getaway!"

5
21/02/2016

Decided to take my wife to Eureka for post birthday weekend getaway. Best Western is generally our preferred place to stay during our road trips...reasonably priced, conveniently located, clean, and free WiFi! There are two locations to stay in Eureka... we chose Humbolt Bay based on reviews and proximity to downtown. We were not disappointed! Check in was quick... we were accommodated with second level room per request. Room was very clean, and kept that way by staff during our stay. WiFi was impressively fast, and did I mention FREE!?! Although we didn't use it, the hotel offers free limo service for dinner...very cool! There is also the onsite restaurant Kristina's which we also didn't go to, but is reviewed well by other patrons. Hard to beat the value and location of this hotel if you're looking to be close to old town Eureka and other nearby attractions.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for writing a positive review of your experience here at the Best Western Plus Humboldt Bay Inn and sharing for all to read. You mentioned our conveniently downtown location and our complimentary dinner limousine and close to Historic Old Town and other nearby attractions. Also, we are glad that you noticed our "impressively fast" WiFi as we just completed a system upgrade with new fiber optic internet. We hope to see you again the next time you visit the NorthCoast and Eureka area.

"Family visit"

5
21/02/2016

We stay at this hotel for 6 long weekends a year to visit family in the area. It is excellent in all regards from service to the rooms. We really enjoy the indoor spa area that was remodeled. We will continue to stay and would recommend it highly.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We really appreciate that you have continued to stay with us when visiting your family here in the Eureka area. Our new Oasis Spa area has been really popular with our guests and we are glad that you enjoyed it as well. It sounds like we will see you on your next "7th long weekend"

"Wonderful Stay"

4
20/02/2016

We stayed 2 nights here during a trip to see the redwoods and north coast. The hotel is conveniently located off the highway and consists of several buildings. The parking area is somewhat small though and fills quickly. Check-in was quick and the employees friendly and helpful. We had a corner, first floor room. The room was clean and the bed was comfortable. The bathroom is small with a very small shower, no tub. It was nice to have a window in the bathroom. There is an indoor/outdoor pool and a large spa. They have a nice area they call the "Oasis" which has seating around a fire pit. We sat there and relaxed each night and loved it. They offer a free breakfast in a nice room next to the Oasis area with a fireplace and TV. Breakfast items included oatmeal, granola bars, bananas, oranges, apples, cereal, donuts, bagels, bread, English muffins, yogurt, Jimmy Dean breakfast sandwiches, make your own waffles, boiled eggs, coffee and juices. We really enjoyed our stay and if we ever visit this area again, we will stay here.

"predictably good!"

4
19/02/2016

this was our second stay here, last time on a planned road trip. this time we were both under the weather and unable to make the drive all the way home. and since we had a great experience, had no qualms about staying again. it was wonderful. it was pouring down rain when we arrived but warm and cozy in the room. kristina's restaurant around the corner provided a much varied menu and was perfect for what we wanted.. along with scrumptious chocolate cake dessert ;). the bed was terrific, shower amenities great.

"Bestest"

5
16/02/2016

Hotel was near everything in Eureka. Rooms are very nice and have many amenities like free soap, toothbrush and toothpaste if you need them. They even had free deodorant if I needed it. Excellent security system and cameras that detect parking lot movement.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a positive review about your stay with us. We appreciate you nice comments and we hope to see you again when traveling to Eureka.

"If you're looking for a great place to stay in the Redwoods..."

5
15/02/2016

The staff, the facilities, the location, the price, are all great reasons to look no further. You will find everything you have been searching/looking for @ this great hotel. I'm certain there are more upmarket hotels in the area if that is absolutely what you MUST have, but personally I feel you would be foolish to look further than this facility.

"Nice Improvements Over Last Visit"

5
12/02/2016

We have stayed at this place 3 or 4 times over the last several years but this recent visit (Jan 2016) was the best experience. While the staff and rooms have always been nice, the facility has been greatly upgraded with a new huge spa and entertainment area. It is totally enclosed within the walls of the inn so it isolates you from the humdrum locale outside. The spa is really like a large stretched-out kidney shaped pool, not the usual dinky round thing that is easily crowded. It also has rules regarding children so it can be a relaxing, calming experience (we were there on a weeknight). The included breakfast was fine, more than a continental breakfast and nourishing but nothing to brag about (bake your own waffles, fresh fruit, cereal, juices, etc. but also the usual horrible pastries that always seem NOT from a local bakery). The front desk staff was very helpful and friendly; parking was convenient; the rate was good. There are nearby restaurants within walking distance; I recommend Mazotti's Italian.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate that you have stayed with us 3 or 4 times in the last several years. We are glad that you enjoyed our new upgrades and the new Oasis area. Many guests have been very happy with the new free-form spa with waterfalls, fireplaces, and cozy seating areas. Its a great place to relax and unwind after arriving from a long day's drive. Our front desk staff is always here with their friendly smiles and helpful attitudes. We hope to see you again the next time you travel to our area.

"Fantastic Trip!"

5
10/02/2016

This is our third time at this Best Western PLUS and it has always been a great experience. This stay was because of a change in route and they were able to take care of us in a really friendly manner.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for having the confidence in the Best Western Plus Humboldt Bay Inn. We really appreciate that you have stayed with us three times and we hope to see you again when traveling through the Redwood Coast!

"Best hotel I have ever stayed in"

5
04/02/2016

You need to experience this! Amazing breakfast, huge pool and hot tub with waterfalls, cozy corners to visit, a pool table, free limo, flawless internet in a very convenient location. Cannot recommend this hotel highly enough.

"Love this place."

5
02/02/2016

I have had the pleasure of staying here several times and I always have a GREAT experience. The staff is great, the facilities are wonderful and they even offer a free limo to take you out to dinner. I travel all over the country and this is not your typical Best Western. My only regret is that I didn't bring a swimsuit to try their beautiful new spa! I'd highly recommend this hotel to anyone traveling to the Humboldt Area -- for business or on vacation.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice review of your recent visit with us. Our friendly staff along with our facilities and many amenities, including our complimentary dinner limousine, help make-up a positive experience for all to enjoy. The next time you visit us, remember to bring your swimsuit so that you can enjoy the "beautiful" new Oasis area! We hope to see you soon!

"Satisfied customers "

5
01/02/2016

We were very happy staying one night at this hotel. The manager Mr Chris Ambrosini and his front desk staff Ms Colleen were very helpful, professional, very knowledgeable of the area, really nice visiting with them. Mr. Chris Ambrosini, went out of his way to upgrade us since our room was not ready, that was very nice of him, very appreciative of this. The hotel was very comfortable, clean with very comfortable beds and love the decor. The Oasis area was out of this world. It reminded us of being in some tropical island or Hawaii. Very tastefully done.

"Best value "

5
30/01/2016

Pool , bfast , staff , rooms , price ... all great I love that the pool is open late and is well maintained upgraded rooms very comfy king rooms ... nice bfast selection complimentary limo service and great location .

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We are happy that you received great "value" for your overnight stay. As you mentioned, our new deluxe king rooms and complimentary dinner limousine along with our nice breakfast selection are just some of our "value added" reasons our guests enjoy our Inn. We hope to see you again on your next visit to Eureka!

"Surprisingly Good"

5
17/01/2016

First I am not a big Best western fan. I stayed here because it was well recommended and I had not made a reservation. Second when I checked in the hostess was bubbly friendly and informative. It was raining and I did not want to get out for dinner, but she convinced me that I was missing out on a great treat if I did not allow Selena the driver of the hotel limo to take me to one of the excellent local restaurants for dinner. I capitulated and was very glad I did. The rooms were very nice. The common breakfast area and heated spa was very nice In the cold rain. It was covered and heated. Breakfast was the usual but the selection was fresh and plentiful. If all Best Westerns were like this one I would never stay anywhere else.

"Love the Oasis"

5
12/01/2016

I loved the ambiance of the Oasis spa!! It had a wonderful outside Jacuzzii therapy pool that was out of this world. The staff was wonderful and I plan on using the limo service next time I stay!!!!!!!! WONDERFUL EXPERIENCE

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate you taking the time to write a nice review of our property. We are glad that you loved the NEW Oasis Spa area! (see pics) as we have been receiving a lot of positive feedback on our new addition to the Inn. Our friendly staff is always here to serve our guests and our complimentary dinner limousine is awaiting your next visit to Eureka.

"Five Star + service!"

5
08/01/2016

This is a fantastic place to stay. The location worried us as it is on a busy intersection. But this also makes it close to everything. We had booked in advance, but when we arrived the hotel did not have our booking. This is because I made a mistake and booked two days early! They could have taken our money for both nights, but instead they immediately gave us a room at the attractive rate that we had originally booked for, with no penalty. Thank you, Stacey!! We were going to a nice restaurant just out of walking distance. Stacey showed us the complimentary hotel limousine (!) and told us to come to the front desk 15 minutes before we wanted to leave. The limo took us to the restaurant and picked us up after dinner. Thank you, Selina!! The hotel was clean, quiet, and everything we could have asked for. We travel up and down the coast a couple of times each year and this will definitely be one of our stopping points!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your positive review of the BW Plus Humboldt Bay Inn! We are glad that you enjoyed your stay and our staff, Stacy and Selina, were accommodating to your needs. As you mentioned, we hope to see you on your next visit through our area.

"Amazing Oasis"

5
06/01/2016

At check-in we went right to our room. Too bad as we missed out on the wonderful "Oasis" area. We were pleasantly surprised at breakfast as we discovered the indoor/outdoor "Oasis". It felt tropical with an indoor/outdoor pool, spa with a chair lift for the disabled, pool table, exercise machines, fire pit, lounging area and breakfast room. In several years of traveling with Best Western Hotels we have never seen one this nice. BTW, the semi-continental breakfast was very good but we do like to see scrambled eggs and sausage along with the usual dry cereal fare. However, the two waffle makers were put to good use. The room size was normal but there wasn't a lot of room for bags. The king bed was good. The bathroom was clean. The shower was adequate if a bit small and the sink area too was barely enough. It was quiet once the 2nd floor folk calmed down. All in all it was a good bargain. Another perk at this hotel is the stretched limo where the driver will take you to dinner and pick you up afterward, all part of the room fee. I found the staff to be helpful and courteous, the limo driver very much so. I just wish I had been curious enough to seek out the "Oasis" earlier.

"Birthday in Eureka"

5
06/01/2016

We live just out of town but wanted to a enjoy a birthday dinner and drinks in Eureka and not have to drive, so the Humboldt Bay Inn worked perfectly. They have e free limousine service for patrons to enjoy a night out. But in nicer weather it's walking distance of a just few blocks to Old Town and Down Town. The rooms are set back inside the "compound" so not right on the street making if feel comfortable, convenient and safe. A very nice and comfortable room, great bed and amenities. I will recommend this hotel to visitors.

"Always the place I stay"

5
04/01/2016

Everyone here is friendly makes you feel welcome. Rooms are great and clean , the breakfast is something I look forward to. The pool area has stuff for all ages to do from swin , soak, shoot some pool or just relax by the fire .

"They Lie About EVERYTHING!!!!!"

1
02/01/2016

So upon arrival we were told the limo ride for dinner was only Mon-Fri. Even tho the limo is outside! Also there Oasis was broken!! The front staff were so rude!!! When I told them the whole reason we paid more to stay in this hotel were for those two reasons she asked if we wanted to stay somewhere else! We are not from the area and I dont like sleeping on hard beds.. So I said no and checked in. My kids where so upset. We dont get to get away that much and everything promised nothing was delivered. Next morning when checking out I asked the kids to look under the bed for there toys and they found old food instead!! Parking also was very limited!

"Rooms for tiny people."

2
28/12/2015

We waited for over ten minutes to get checked in. I watched another couple get their room upgraded for free as I was waiting. The clerk only looked up once to acknowledge that I was there. Then, when we checked in, I mentioned that I was traveling with a 1-year-old, and she still gave me one of the small king rooms in their hotel. There was hardly any room to put a pack n' play, and the bathroom was so tiny that it did not even have a bathtub-only a closet shower. We chose this hotel over the other Best Western because of the new spa in their pool area. From the motel website, I thought this would be open, but was sorely disappointed to find out that it was not open yet. This was our second time staying here, but I doubt we will be back!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your review of your recent stay. Our property does have many different room types and prices to choose from...standard kings, deluxe kings, family suites, honeymoon suites, etc. Your advanced reservation was for standard king room; I apologize that the front desk agent did not offer you other choices at check-in. By calling the front desk after you checked in, we would have been more than happy to move you to a more spacious room, as we did not know you had a pack n' play with you. Our new spa area has been open since summer, but unfortunately not open at that time as there was some issues with the new heating system. However, the entire "Oasis" area was still open as well as the other spa, heated swimming pool and patio area. I hope that you were able to enjoy everything else. We want everyone to have a pleasurable experience while staying here...please contact me on your next trip to Eureka, so that I can ensure everything will be great for you and your family.

"Good value, small room"

4
24/12/2015

We stayed at this hotel with two small children while on a roadtrip. It is a good value, and expected quality. They have a nice outdoor patio area next to the pool with firepits, etc. and the continental breakfast was better than average (hot waffle maker). The room was clean, except the bathroom was a worn looking (grout needed cleaning). The hotel is right on the edge of Eureka's historic district, and they offer a free shuttle service (a limo, actually) to take you out to dinner and pick you up.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your positive review of your stay here at the Best Western Plus Humboldt Bay Inn. We are happy that your were able to enjoy the NEW Oasis spa area. It sounds like you were also able to use our complimentary dinner limousine. We hope to see you again when you visit our area.

"Great Place"

4
23/12/2015

Visited this place this Summer. Excellent value had 2 great value adjoining family rooms, nothing was too much trouble. Only downfall was the fact some areas were being worked upon. Breakfast was excellent

"best"

5
20/12/2015

i have stayed at this hotel probably 30 times and overall is was the best hotel i have ever stayed at. They have just done a recent renovation which has made this hotel more desirable to stay at. i recommend this motel to everybody. another thing i love about it is they have there own limo that takes to to local restaurants for dinner free of charge.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your continued business and are happy to be your "home away from home" when you travel to Eureka! We are glad that you are enjoying our new renovations that we have completed this year. Our new "Oasis" area complete with a huge free-form spa with waterfalls, outdoor fire pit with plush seating, fireplace, tiki torches and much more(see pictures). Also, we completed our deluxe rooms renovations(see pictures). Again, thank you and we look forward to your next visit with us!

"Nice place"

4
18/12/2015

We spent one night here. The common areas around the pool & lobby are really nice. The buildings housing guest rooms seem much older and more worn. Mostly clean, but well worn. Breakfast was excellent, and the hotel is near downtown restaurants, shops, etc. Our room felt a bit dated, but had everything we needed. We traveled during a busy season, and I felt the rate we paid was a bit high for what we got, but I would stay here again.

"EUREKA! I have found the Most superb hotel!"

5
15/12/2015

Came across this amazing hotel while relocating from Southern California to Washington. We needed a place to stay while on our journey and found this in our AAA guide book, WOW were we impressed. Best Westerns in general are very nice hotels but this one was beautiful, the front desk associate was just SOOOOOO nice and invited us to take the hotels FREE limo to dinner, we were excited about that. The room was beautiful, and was a smoking room, this room had an air purifier so it did not stink, not the way most smoking rooms smell. the beds were like sleeping on a cloud. The limo driver was also amazing gave us excellent recommendation for restaurant. when she picked us up she then gave us a our around Eureka, it was amazing, and i highly recommend this hotel.

"Very Nice Hotel"

5
14/12/2015

This hotel was very nice. My room was updated with a BIG tile shower and a comfy bed. The pool, spa and breakfast area are very nice! This hotel has a limo to drive you around town and drop you off and pick you up. The driver was very nice and knowledgeable of the area and the restaurants. I plan on coming back soon.

"We enjoyed our stay"

5
05/12/2015

The room was super nice and comfortable and also very clean. We had so much fun swimming in the pool and my son made a few friends to play with while we were there. It was definitely a nice night! We really appreciated the kind service we received.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your positive review of your recent stay here at the Best Western Plus Humboldt Bay Inn! We are happy that you enjoyed your stay and that your son had fun swimming and was able to play with some new friends he met while here! We are also very pleased that you felt the room was "super nice and comfortable and also very clean". We hope to see you again the next time you are looking to "get away" in Eureka!

"Taffys, limos, pools ... wow"

5
01/12/2015

Room was great. Staff was friendly, informative, and prompt. The swimming pools were inviting but we did not indulge. We sat by the fire and shot some pool. Some kids were running around on the floor above us during the night -- a mild disturbance. The limo ride around town (Mon-Fri only I think) was the icing on the cake.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write about your experience on your overnight stay. We are happy that you felt our staff was "friendly, informative, and prompt". It sounds like you were able to enjoy the new "Oasis" Spa area. Even though you didn't indulge in the new spa, it sounds like you were able to relax by the new fire pit with plush seating and compete in a friendly game of billiards. Like you mentioned, our complimentary stretch limousine is the "icing on the cake". Our chauffeur enjoys taking guests around the city to see the sights and then to where ever they want to go for dinner here in Eureka. We hope to see you again on your next visit to Eureka!

"Pleasant Surprise"

5
30/11/2015

My room was well appointed and very comfortable. The exercise room was very clean and well stocked. The breakfast was nice and saved me a trip out in the morning. The best part was that the bed was very comfortable. Will stay there again.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We are glad that you felt your room was well appointed and comfortable and that that the bed was "very" comfortable! It's great you were able to get a workout in our exercise facility...complete with a treadmill, elliptical machine, bike, dumbbells, and a 12 station workout apparatus. And to finish it all off, you also enjoyed our breakfast area. It sounds like you will be back to see us again...thank you!

"Second time there, even better!"

5
30/11/2015

I've stayed here before, and thought it was tremendous, but now they've completely redone the spa area. It's called the Oasis, and has an outdoor fireplace and an outdoor gas firepit. Plus, the same great service as before.

"Best Western, Eureka, CA., Satisfied Guests"

5
29/11/2015

The location of this hotel, the service, the room, the overall accommodations are very good, on our next trip to Eureka we will book directly with this Best Western. The location is the best in town between Highway 101 split so access is easy from either of the one way corridors

"An OK Stay"

4
28/11/2015

The motel was pretty well maintained. It was modernized in places to make it more resort like. I was surprised there were no ADA bars in the shower. The room was in good shape but will need some minor work. Staff was pleasant.

"Enjoy the Oasis!"

4
21/11/2015

A regular Best Western Plus, but spend the evening in the Oasis relaxation area. The tiki torch lit luxury hot tub area is very cool. It includes an open gas fireplace for chilly evenings, a large fabulous hot tub that changes colour and has jumping blue lights in water fountains built in! All new and very nicely done, a great place to relax. Truly a little oasis on highway 101!

"Great personal wonderful room"

5
19/11/2015

I personally would not stay anywhere else in Eureka. Friendly staff and comfortable beds. I have never stayed in any other hotel in Eureka in the last twenty years. Staff are always great and treat you like family. A wonderful feeling as soon as I walk in the door.

"Cheerleader Trip"

3
12/11/2015

Front desk staff not very helpful or friendly on check in or check out. Breakfast was very minimal and not good quality. Pool was very appealing as well as sauna. Hotel lobby was decorated nicely with a fish tank that was very nice for the kids

"The best place to stay close to old town"

5
11/11/2015

This Best Western Plus has made some major improvements in the last year. While the rooms are nice and extremely clean this location has made some major investments in their customer experience regarding the enclosed Spa. You will not find a more inclusive place to stay on the north coast. AND they have complimentary limousine service, the driver will complimentary take you to dinner drop you off and pick you up, I suggest you tip well. Your stay here is worth more than what you will pay

"Great Stay"

5
11/11/2015

I have stayed at this hotel three times now and every experience at the Best Western Plus Humboldt Bay has been wonderful. I'd recommend this hotel to everyone. I particularly like their Oasis. The fire pit and large tropical jacuzzi are beautiful and relaxing.

"Swan Song"

2
10/11/2015

We were traveling from Oregon down Highway 101 and needed a place to stay in Eureka. We would usually stay in the Marriott chain but there wasn't a Marriott in this area. We had stayed in Best Westerns 20+ years ago so we decided to pick a Best Western to stay at. While on the road, we called to book at the Best Western Bayshore Inn in Eureka. The person at the call center said that this Best Western was 2 miles from the town center and we wanted to be near a restaurant so he noted the Humboldt Bay was right in the heart of the downtown/oldtown area of Eureka so that sounded like a better situation for us so we booked the Humboldt Bay. From the moment we arrived we regretted our decision. First of all, it is situated directly between the Highway 101 Northbound 3 lane street and the Highway 101 Southbound 3 lane Street. So you have a highway going on both sides of the hotel at all times. Secondly, although there is ample parking, we found the parking/driveway setup to be cumbersome. We drove in via the Southbound 101 entrance. We drove to the Registration Desk and the only way to leave the Registration desk is to go back out onto Northbound 101 and drive back around to the Southbound 101 entrance. You could probably swing a U-turn after the registration but there were cars driving in from the Northbound side so that didn't work. Also, they had a limousine parked in the Registration area which only fits two cars so the front of the limo limited the U turn possibility. Anyway, the parking/driveway area is a tight fit and there is limited or no room for turnaround etc. Thirdly, the room was dark, dreary, dingy, and dated. Even with all the lights in the room on, it was dark in the room. The bathroom had great lights so we kept them on but that didn't help much. We did not want to walk on the carpet in bare feet so we kept our shoes on the entire time when walking in the room. There were ants in the bathroom as well. The room was spacious enough and you could tell the housekeeping did a good job of making it look nice but we just felt uncomfortable in the room. Fourthly, it was nice that they had a pool/spa/fitness room/sit around fireplace/breakfast inner court area but it was strangely configured and not enough room for all the activities that could take place there. In fairness, we arrived just before dark and did make use of the "oasis" but we would not have wanted to anyway. Fifthly, after arriving, we wanted to check out any local restaurants and to get some walking in after a long drive. After darting across the highway toward the water, we were instantly in a run down port industrial area. We immediately because cautious, looking both ways because it was empty of any activity. There were a number of interesting people out and about in groups of 2 or 3 and so we walked very cautiously. We made it to the water and we were even more concerned as it was even more desolate. We finally walked toward the "old town" where there was one store open which provided lights etc. but at 5 pm on a Sunday, there was no activity and we headed back to the Inn. The entire walk was not a pleasant experience at all. On the way out we did drive by the Best Western Bayshore Inn. There is no doubt that the Bayshore would have been the place for us to stay. It was newer. It was directly across from a mall and many other business/restaurants etc. The Bayshore had a large open parking area, had lots of lighting and businesses and it wasn't grungy like the downtown area. It was just better situated for our needs. However, when you call the Best Western call center, there is no way they could give you that information. We were travelling in the redwoods and had no internet to check reviews. We are sorry to post such a negative experience, but for anyone travelling who likes nicer accommodations, we would not recommend the Humboldt Bay Inn. The Bayshore Inn was actually less expensive and you get a better area/situation for that price. You can always walk to the water even from there or drive 2-3 minutes to get there. We would also consider the Holiday Inn Express which also looked new and nicely situated.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a review of your recent stay with us. Eureka is one of the few cities that still has a highway going thru town and all the hotels and motels are located on this. We are located in downtown Eureka and 5 blocks from Historic Old Town, Boardwalk, and Marina. There are many restaurants, coffee houses, and shopping in Historic Old Town, but some are not open on Sunday evenings. As in most cities, when obtaining directions, guests should stop by the front desk to get walking directions to these attractions to avoid going thru non tourist areas. We also have a complimentary dinner limousine that can take our guests to these fine restaurants and the historic old town area. Our new "Oasis" area is the perfect place to relax after a long day driving. I wish you had time to enjoy the 5000 gallon free-form spa with waterfalls or just relax around one of the fireplaces with plush seating (see pictures). We offer many different room types to choose from. I'm sorry that you felt your room was dark. Our recently renovated rooms have different lighting options that help make the rooms more bright, including headboard LED reading lights (see pictures). Please contact me the next time you are in Eureka as I feel some of your comments can easily be corrected to help ensure your next visit with us is a pleasurable experience.

"Predictably Great"

5
08/11/2015

My wife and I stayed at HBI in late August and enjoyed our night in the Emerald Suite and the new Oasis area of the hotel. This area was recently converted from a parking lot to an awesome, huge hot tub with jets and a rock waterfall, propane heat trees, tiki torches and propane fire pits. This hot tub area is in addition to the existing large, heated, outdoor pool and hot tub. I'm combining this review with a 2 night work related stay because I remembered to take pics of The Oasis this trip. This business trip was on short notice and 10 of us shared 5 double queen rooms. Several of us are returning customers and we don't stay anywhere else when visiting or working in the area. We didn't have time to hit the hot tubs or pool but we did hop a ride in the complimentary limo for dinner at Lost Coast Brewery. This is a predictably great place to stay, it's very clean and the staff goes out of their way to make sure your stay is remarkable.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your positive review of our Inn. We are happy that you enjoyed our new "Oasis" area and were able to take advantage of our complimentary dinner limousine. Thank you for making the Best Western Plus Humboldt Bay Inn your choice for overnight lodging in Eureka!

"Humboldt Bay Inn, Eureka"

5
01/11/2015

This is a great place to stay. The rooms are always clean and the staff is great. I wouldn't stay anywhere else in Eureka. The breakfast is great and the new Hot tub is awesome. The only bad thing I can say is the parking is terrible when they are busy. But it still would not keep me from staying there.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your review of the Best Western Plus Humboldt Bay Inn. We appreciate your nice comments on our clean rooms and friendly staff. We hope to see you again the next time you travel to Eureka.

"Clean and Comfortable"

5
01/11/2015

Very satisfied with my stays at this hotel. It is always clean and the decor is nice. They have an Oasis for guests that includes a spa and tiki torches. Nice touches throughout the establishment and I will continue to stay here on my annual trips to the north coast.

"Interesting facility, ok location"

4
29/10/2015

This hotel isn't in the greatest of locations, a semi-industrialized area maybe 1/2 mile from downtown. The facility itself is very good with nice amenities for this range of hotel. The outdoor "oasis" would have been enticing with its spa and pool if the weather had been warmer. We liked our room. The windows opened. The bathroom was small but very well laid out with good towel rod. The shower (no tub) was nice, but didn't have any place to put a shampoo bottle or razor except the floor. The refrigerator was very noisy, but we didn't need it and could turn it off. We slept well; it was quiet at night. Breakfast was only fair of kind: whole fruit, toast, cereal, heat-your-own sausage sandwiches (ugh).

"Beautiful facility"

5
27/10/2015

Hotel has a large courtyard area with swimming pool and hot tub. Outdoor heaters were available in many of the sitting areas. It was a nice place to relax and was also available for the morning breakfast.

"Very nice pool area. Not so nice Rooms."

2
26/10/2015

I heard that they remodeled the pool area. The pool area was very nice, they put in a new waterfall spa hot tub. Very relaxing. They have another pool that was a good size and perfect for families. Even had a basketball hoop in it... super fun. My room on the other hand was below average. Had a bad odor to it, very outdated. Needs to be remodeled and perhaps new bedding.

"Just Passing Trrough..."

4
24/10/2015

We had reserved a room here because it was centrally located and on the main street as we just needed an overnight during a road trip. Good thing we reserved because this place seems to be very popular. Rooms are large and clean, the facility has several wings that are spread apart enough to keep noise at a minimum, plus access from the street is tightly controlled. The common facilities, pool jacuzzi, rec room, outdoor firepit, etc, were clean and well maintained. The complimentary continental breakfast in the morning was well attended but perhaps some thought could be given to improving the traffic pattern. All in all we would certainly stay there again.

"Lovely spa/pool area"

3
23/10/2015

I have to disagree withe other reviews about this motel. We found the receptionists to be rather rude and unhelpful. We had booked a room with bath but were given a shower and when we went back to rectify this the receptionist was unhelpful although did agree to change our room in the end. Also when I was talking to her the phone rang and without a word of apology she cut me dead and answered the phone! A customer care course may be in order. Our room was rather dark an over looked the carpark. However the spa and pool area were superb and most unexpected as the motel is in an industrial area. The breakfast was nice but not as good as the other Best Western places we stayed in on our trip. It was nice to have laundry facilities

"Pleasant Surprise"

5
23/10/2015

Our first visit to Humboldt Bay Inn was by default. I accidently booked the wrong Best Western online. It was such a great mistake that I booked another stay! From the outside you wouldn't guess what great amenities are on the inside. It is the little things that impressed me such as two luggage holders in the room (one suitcase didn't have to be on the floor), a small shelf in the bathroom to hold travel kits to free up counter space, the pool/spa area late in the evening being well kept with fresh full size towels available. Not the case at other establishments. And wait until you see the new Oasis they have put in. A gorgeous tropical setting with Tiki torches and an oversized spa with waterfalls and special lighting. Gas fireplaces and a gas fire pit accent the patio area adorned with comfortable seating. Great place to relax with a glass of wine. Complimentary coffee, tea and hot chocolate is available if you wish. We have already booked our 3rd stay at Humboldt Bay Inn.

"Awesome"

5
21/10/2015

pool, jacuzzi , area. I've never seen anything like this. Quiet. ...great location. Carson Mansion just down the street, so is Old town. Shops all around the hotel are quaint. Historic buildings are well kept.

"Great Beds and Pillows"

5
21/10/2015

Nice hotel. Really comfy beds & pillows, clean, good breakfast options, nice people. Had a little problem with a dirty towel left on floor in room and missing pillow case upon our arrival but one call to reception and all was fixed immediately.

"BEST PLACE TO RELAX"

5
20/10/2015

The staff are more than helpful,and super FRIENDLY. This Best Western Plus location has the most beauitful OASIS area which is the pool/jacuzzi area. It is to die for. They have fireplaces, firepits, huge jacuzzi, pool, smaller hot tub attached to the side is a fitness center with a MASSAGE chair inside...BEST PLACE TO RELAX your muscle after long TRAVELS....

"One of the best western I have been in."

5
19/10/2015

This Best Western should be the standard for all Best Western Hotels and I suggest to the other BW hotels to go there and spend a night and take notice. From the SMILING reception upon arrival (not always the case in other hotels) to the outstanding breakfast with FRESH ingredients to the departure experience ( with another happy face) the entire stay was flawless. I certainly will be back when I go down south. I am a Platinum member and go to a lot of hotels (18 in the last 20 days). This one was the best.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your excellent review of the Best Western Plus Humboldt Bay Inn, in Eureka and that you rated this the "best" out of the 18 others that you stayed in! I am happy that you felt our front desk staff was friendly on both arrival and departure, and that you also enjoyed our morning breakfast. As a Platinum member, we want you to know how much we value your business and feedback; it sounds like we will see you again on your next visit from Canada!

"Retirement Party Stay"

5
19/10/2015

It was a pleasure being greeted by Selena the limo driver that had just pulled up. Was also welcomed by the guest services at the desk by name from past stay. Took limo down to Old Town Eureka for a nice dinner at one of the local restraint. Had a nice walk back to work off desert which was only a couple blocks. The new spa area called the OASIS was very nice. Got up in the morning to a wonderful hot waffle for breakfast.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for the nice review regarding your recent stay! We are glad that you enjoyed our complimentary stretch limousine and Selina, our Chauffeur as we receive many nice compliments on the limo and especially her friendliness and professionalism. Our limousine is free and available for guest use Monday thru Saturday 5:30pm to 10pm May thru Oct and Monday thru Friday in the winter months. We are really excited about our new "Oasis" Spa area (see recent uploaded pictures) and are happy that you felt the area was "very nice" also. Again, thank you, and we look forward to seeing you again soon!

"Not a good place to stay"

2
17/10/2015

In a bad run-down part of town. No bathtub. Worse yet, there was a mouse/rat between the walls behind the bed. was chewing/scratching all night for two nights straight. Will not stay in this hotel anymore, and will tell friends and co-workers the same.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for your feedback regarding your recent stay with us. We are sorry that you did not completely enjoy your stay. Our property takes up an entire city block with six different buildings, which means we have many room types to choose from. About half our rooms have showers and the other half have shower/bathtub combinations. We do apologize that you heard some "chewing/scratching" between the walls to your room; we appreciate your reporting this to the front desk so that we can take care of it right away. We hope that you will give us another chance to make your next stay with us a positive experience...contact me and I will offer you a free upgrade into one of our newly remodeled deluxe rooms.

"Great remodel"

4
15/10/2015

They keep remodeling and the Oasis really adds to the hotel. Gas fire pit, large hot tub and nice spot to just sit and relax. Good hotel for. The price for what you get is excellent. Very nice breakfast, friendly staff and clean.

"Bus trip"

5
12/10/2015

Excellent place for short trip involving long drive. Staff was friendly and professional. check in was prompt. I did ask for a downstairs room but none were available making it a little difficult to climb the stairs but managed.

"Best Best Western"

5
10/10/2015

This has to be the best Best Western I've come across. Spacious room, large and very comfortable bed, microwave and fridge in the room, nice toiletries. There is a pool, hot tub and heated outdoor seating area and a very nice breakfast room. Starbucks is about a 10 minute walk straight up the road and there is a Wendy's and Grocery Market a 5 minute walk in the other direction. Incredibly friendly staff.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your very positive review of our property and that you thoroughly enjoyed your "spacious" room and comfortable bedding with all the amenities. We hope that you had a chance to enjoy our NEW "Oasis" Area (see pictures). As you stated, we are located near area restaurants (Historic Old Town with many restaurants to choose from), coffee places (Starbucks, Old Town Coffee & Chocolates, Ramone's Bakery, Los Bagels) and grocery stores (Eureka Organic Co-op, Eureka Natural Foods, Grocery Outlet). Again, thank you for taking the time to write a positive review of the Best Western Plus Humboldt Bay Inn and we hope to see you again in the near future!

"Excellent for the price"

5
08/10/2015

All the amenities really make this place special. My ground-floor room was huge, with a nice separate bathroom (with great water pressure) and nice toiletries. Super-fast Wi-Fi! The property has a pool/jacuzzi, a pool table, a decently-equipped workout room (lots of free-weights), and a nice morning breakfast. The whole experience was very pleasant, especially considering the going rate. I didn't use their local free limo service, but I bet that would have been the icing on the cake.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a nice review of the Best Western Plus Humboldt Bay Inn; we are happy that you enjoyed the many amenities that we offer including our new fiber-optic "super fast" WI-FI. We only wish that you had the time to utilize our complimentary dinner limousine, as you said, ..."it would have been the icing on the cake!" Hopefully, you will/can make another trip to our area so that you can have our friendly limo chauffeur take you to dinner in style!

"Nice motel, but read fine print"

4
07/10/2015

This was a great hotel. Very clean and my room was nice and quiet. Breakfast was pretty good, especially the local bakery fresh donuts that melt in your mouth. My only real qualm was that on the Best Western website it lists one of the extras for staying here is a free stretch limo shuttle service to restaurants in town. This was the main reason I spent the extra to stay here. When I got there I discovered that there are stipulations on this "free" service. It wasn't available on the day I stayed. No where on the website did it say there were any days this was not available. Only when I looked into my hotel book they give in each room did the fine print appear. It is only available mon-sat in summer and mom-fri in the winter/fall. I stayed on a Sunday. A little bummed to say the least because this was probably my only chance to ever ride in a limo. Otherwise, it was a great hotel , but that kind of overshadowed the stay for me. If the website would have listed this info I would have had a better stay knowing before I got there that this was not available for me.

"Best Western Humboldt Bay Inn"

5
07/10/2015

The best Best Western that we have ever stayed. We have stayed in more than 50 Best Western hotels.The SPA and Pool area is almost like being in Hawaii. Eureka is beautiful city with a lot to do, the (Blue Ox) museum The Dunes with a walk on the ocean beach,kite flying and a must see is a walk through" OLD Town" Eureka. This is a must stop if your driving the California coast.

"Micheal"

5
06/10/2015

This place is very nice. Rooms very clean, well stocked with items. Very nice. Staff very friendly and helpful. Very nice breakfast set up. The oasis was very pretty and fun. Could not imagine staying at a nicer place. Too bad all places not this nice. Highly recommend this place.

"Now, this is how to run a hotel!"

5
05/10/2015

Can't speak highly enough about this terrific hotel, made so good by the consistently high quality of the management and staff and the exceptionally high level of customer care. From the moment you arrive here it presents as a very welcoming, friendly hotel. The excellent facilities include a lovely, relaxing patio area and a good fitness centre. The room was clean, comfortable and well equipped and the breakfast was excellent. The staff are more than happy to not just recommend bars and restaurants in the nearby historic centre but to take you there and collect you in the hotel's own limo! This is how to run a hotel. Excellent!

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
We appreciate your your excellent review regarding your stay here at the Best Western PLUS Humboldt Bay Inn, in Eureka! My staff will be happy to hear of your positive comments regarding our "exceptionally high level of customer care." We are also glad that you enjoyed some of our new and upgraded amenities, such as our new "Oasis" Spa area which includes a free-form 5000 gallon spa complete with waterfalls and fun water features, outdoor fire-pit and plush seating, another fireplace area for relaxing, tiki torches and much more! (see our recent uploaded pictures of this new and exciting area). You also mentioned our complimentary dinner limousine that can take you to and from the many delicious restaurants located near the hotel, historic old town and waterfront area. Again, thank you and we hope to see you again the next time you are in the USA!

"2 queens are less than a King...."

4
04/10/2015

Very cramped room with 2 queen beds. Don't know what a King compares in room size. Bathroom is small, but serves its need. The front desk is very nice and makes you feel welcome. Haven't stayed any where else in Eureka, so I can't compare this place to another. Felt secure with cameras everywhere, but don't have the Jimmy Dean egg, sausage, cheese muffin for breakfast. Eat the fresh stuff, must better. Overall, not bad.

ChrisBWPHBI, General Manager at BEST WESTERN PLUS Humboldt Bay Inn, responded to this review
Thank you for taking the time to write a positive review regarding your recent stay and your comments about our friendly and welcoming front desk agents. Our property does have many room types to choose from; the room that you were in is actually a room with two double size beds and not two queen beds, which are more spacious and have a larger bathroom with separate vanity and bath. These rooms have been recently renovated (see our new pictures). The next time you are traveling to Eureka, please call me and I will offer you one of these rooms at no additional charge. Again, thank you and we hope to see you again soon!

"Great Memories"

5
02/10/2015

We picked this hotel due to having stayed at Best Westerns in the past. Upon arriving here we were surprised to find even more great things about this location than we realized were here. From the very friendly staff to the incredible Tiki area with the huge hot tub and waterfalls along with the complementary Limo that is available, and yes we used it, this Hotel far surpassed anything that we could or did hope for. If anyone is passing through or staying for a vacation, this is one place that should be checked out.

"Humboldt Bay Inn"

5
30/09/2015

This was our third stay at the Humboldt Bay Inn. The pool area is of particular interest because it lends a semi-resort atmosphere to the facility. The pool and Jacuzzi were both clean and of an appropriate temperature. A really NICE perk for the motel was the complimentary limo service. This was very useful as parking in the evening can get tight and the streets are not as well lit as one might expect. So, the limo and very courteous driver were a big plus for our stay.