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Best Western Plus Hotel Silver Saddle Inn, Estes Park

4.0/5  - basé sur 864 notations.
1260 Big Thompson Avenue, 80517-8929, Estes Park, United States - Ver el mapa

Bienvenido al Best Western Plus® Silver Saddle Inn. La ciudad de Estes Park, Colorado, está rodeada por un hermoso entorno natural y es el lugar escogido por numerosos huéspedes por la gran variedad de aventuras que se pueden encontrar aquí. Tanto si se encuentra aquí para visitar el Parque Nacional de las Montañas rocosas, el Bosque Nacional Roosevelt o ambos lugares, al alojarse en un cómodo hotel de Estes Park podrá sacar el máximo partido a su estancia. La ruta Trail Ridge Road se encuentra en las inmediaciones del hotel y es uno de los enclaves favoritos para los amantes de la naturaleza. La proximidad de nuestro hotel al Parque Nacional de las Montañas Rocosas, a solamente 6,5 kilómetros de la entrada, es uno de los motivos que impulsa a los viajeros a alojarse con nosotros. Durante su estancia en este hotel de Estes Park podrá disfrutar de impresionantes vistas a la montaña. Con una calificación de 3 diamantes de la AAA, los huéspedes pueden contar con nosotros para obtener todo lo que puedan necesitar para disfrutar de una relajante estancia. Nuestras impolutas habitaciones, nuestras instalaciones y el recinto de nuestro hotel son solamente el principio. El mejor servicio de la ciudad junto con una excelente ubicación le permitirán convertir unas buenas vacaciones en unas fantásticas. El evento Elkfest celebrado durante el mes de octubre atrae a numerosos viajeros hasta este hotel de Estes Park. El Rooftop Rodeo del mes de julio es otra de las principales atracciones. El festival irlandés/escocés Longs Peak Highland tiene lugar durante el mes de septiembre y es uno de los preferidos por todos los visitantes. Disfrute del impoluto aire de la montaña, de unas fantásticas vistas y de diversión familiar en las inmediaciones de nuestro hotel. A solamente unos pasos de distancia podrá encontrar varios enclaves de observación de fauna y fantásticas rutas de senderismo. Tanto si se encuentra aquí para hacer negocios con el Department of Interior, el centro médico Estes Park, la Eagle Rock School y Honda, podrá disfrutar de unos cómodos desplazamientos desde nuestro hotel de Estes Park. Incluso podrá sacar algo de tiempo para visitar atracciones turísticas o realizar un recorrido de senderismo durante su viaje de negocios. Nuestras amplias y apacibles habitaciones son precisamente lo que los viajeros necesitan durante su viaje de negocios. Reserve una habitación en el Best Western Plus® Silver Saddle Inn hoy mismo y disfrute de una excelente ubicación a solamente unos minutos del Parque Nacional de las Montañas Rocosas.

Best Western Plus

Hotel Silver Saddle Inn

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Opinión de nuestros clientes

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Certificate of Excellence 2018
Basado en la opinión de 846 huéspedes
NOTA EMITIDA
Excelente
432
Muy bueno
253
Normal
75
Malo
39
Pésimo
47
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
58
De negocios De negocios
27
En familia En familia
335
En pareja En pareja
334
En solitario En solitario
32
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great experience"

5
18/09/2018

The 2 gentleman at the front desk at the time of check in were very friendly and took the time to answer questions re the whereabouts of the elk etc. Our room was was lovely and accommodated us 4 gals comfortably as we celebrated the birthday of one of our good friends. The complimentary breakfast was very good also:) Great hotel, cool town, good eats and drinks, and beautiful scenery with tons of wildlife. Can't wait to go back.

"The location to stay and visit Rocky Mountain Park"

4
17/09/2018

Good location, 10 min drive to Rocky Mountain Park and 5 min, from center of town. It is a very small town so everything is close. Grocery store, restaurants, shops, etc. Room was the usual size with 2 queen beds. Lots of pillows, but too big and uncomfortable for me. Balcony with chairs was a plus with nice views. Playground on the back, free parking and great WiFi. Breakfast buffet was very plentiful with some hot choices and the regular waffles and cereals. Hotel was clean with a pool, and staff was very nice and helpful. There's a small kitchenette in the room with a micro-fridge, but has no dishes, glasses or silverware.

"Estes Park Best Western"

5
15/09/2018

One of the nicest hotels we have stayed at. The staff were very helpful and professional. Our room had a gas fire place and an amazing bed. Almost every evening on the way to the hotel from Rocky Mountain National Park we would have to stop so elk could cross the road next to the hotel. We could be in the park within about 10 minutes of leaving the hotel. We will stay here again on our next trip to Estes Park.

"Good stay despite plumbing issues"

4
10/09/2018

We stayed two nights but our first was short - - woke at 3:45 a.m. to water on the bathroom floor. There were a couple of things going on and the person we called to advise was very accommodating and cheerful. The room and bathroom were very clean. The fireplace and outside seating on the balcony were nice touches. The large rolling laundry carts while we were trying to nap were a little noisy. Without giving you TMI I should mention that the toilets have a "jet assisted" flushing system so you might want to keep that in mind. That's all I'm going to say about that.

"Excellent hotel "

5
07/09/2018

We stayed for 2 nights at this Best Western while in town for my brothers wedding in Estes Park. The accommodations were great, clean rooms , very comfortable beds and the handicapped accessible bathroom was well equipped for my mother. The breakfast was delicious and offered a good variety. This hotel also in a very convenient location to the shops and Rocky Mtn entrances. Very enjoyable stay and beautiful views and friendly staff. I would give it high reviews and definitely stay again if ever in Estes Park.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that the accommodations met your needs. It would certainly be our pleasure to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Good place to stay"

5
06/09/2018

Very nice hotel, clean rooms with newly remodeled bathroom. Continental breakfast included. Friendly and caring staff. Nice heated pool. We encountered huge elks strolling through hotel parking at evenings, that was awesome for us big city people.

"Best Western Estes Park"

1
05/09/2018

Very clean, fairly new hotel. Bathroom is cleanest I have seen in awhile...who has aToto brand toilet in a Beat Western hotel? Very nice to be able to drive up to room. Landscaping is beautiful, with playground area and nice view. Great value!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property on TripAdvisor. Your comments were fairly positive, that is encouraging. Your rating on the scale of 1 - 5 was only a 1. What can we do to earn a more favorable rating from you on your next visit? Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park & Rocky Mountain National Park"

3
05/09/2018

Average lodging in a rustic location near Rocky Mountains. Nice option for Complimentary local shuttle service into local town for Thursday Farmer Market and local handcrafted shoppes. Inn is designed in 2 separate types of lodging -main building motel like design and separate outlaying cabin/motel like housing. Sparse lounge and dining area that provides registration, open internet business desk area, small dining for complimentary standard breakfast. Housekeeping and landscaping & building maintenance is good. Surprised that there is no garbage cans in accessible ice room and locations and that there is replacement room card fee. Employees are pleasant and accessible.

"ESTES TRIP"

3
04/09/2018

We do a trip to Estes Park every year, we usually stay in a cabin, but decided that with all the activities we plan for 2 days it might be nice to stay somewhere with complimentary breakfast for a faster start in the morning. Not a good experience with Best Western Plus multiple issues and the BREAKFAST the reason for booking a room instead of a cabin was HORRIBLE!!!

"Great Location for visiting Rocky Mtn National Park"

5
31/08/2018

The hotel has a helpful and courteous staff with clean rooms. Although the property is showing some years in terms of style/decor, the staff more than makes up for the room feel. Note, the hotel is "motel" style where your room door opens to the parking lot. The hotel includes a hot breakfast each morning with your stay. One example of a great staff member is Susie, the breakfast greeter, who also provides knowledgeable tips and suggestions for visiting nearby Rocky Mountain National Park. Her suggestions saved us time and allowed us to skip the usual question line with rangers at one of the park visitor centers. Thanks Susie! We enjoyed our visit to Rocky Mtn National Park and the Best Western Silver Saddle Inn.

"Best western silver saddle"

5
25/08/2018

The room was spotless. Great breakfast. Have stayed the same place for 25+ years. Staff is very friendly. View from balcony awesome. Beds are extremely comfortable. Have taken many friends and family members to this hotels.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review! It was great to see you again. As always, it is our pleasure to serve you. Cory Blackman General Manager 970-586-4476 [email protected]

"Clean and comfortable "

5
22/08/2018

My wife and I spent the week of August 13 at the Silver Saddle. We were pleased with the accommodations. The room and entire Inn were very clean and well maintained. The free breakfast was good with a wide selection of choices. The Inn is located at a stop on one of Estes Park's free shuttles. We even saw elk from our balcony on the last morning of our stay. We will definitely stay at the Silver Saddle when we return to Estes Park.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear your stay was enjoyable. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Best Ever Hotel"

5
16/08/2018

We recently stayed 3 nights at BW Silver Saddle Inn at Estes Park. I had researched hotels, motels and lodges until I was sick. I saw Silver Saddle Inn but didn't want to pay $$. We left for our 13 hour drive and Trip Advisor said to call hotel direct for better prices. I decided this was our best choice for lodging. I called and the man answering had nights available and was very nice, I also did get a better price calling direct. We arrived and same friendly check-in. Also explained the town, area map and everything about the hotel... I HAVE NEVER in my 58 years of trips and hotel stays been to a cleaner hotel. Our room was very clean and also cleaned by the time we got back each day. The breakfast got us going early and served a lot of people and was continuously restocked, tables and floors were clean they had hot food, cereals, and fruits were served. There was a lady in the lobby each morning to answer local questions and things to do. Our room was on third floor with a Mountain View. I never saw one piece of trash or paper anywhere on the grounds, lobby or pool area. My husband was very sick during the night before we left. I did not realize check-out was 10am instead of 11am. I called and the front desk and they gave us an extra hour to check-out. This was very much appreciated as we were still trying to figure out if he could travel or stay another night. The only complaint I could have was we could not find a trash can on the grounds anywhere - later realizing it was probably because of bears or other wildlife. It was nice coming back each day after being tired and exhausted. There was also comfortable chairs/lobby area on our floor and many benches outside to sit and look at the mountains and enjoy the cooler evening air. I REPEAT - in my 58 years of travels I have never stayed at a cleaner and friendly hotel. Great job Silver Saddle ?????? I would highly recommend staying at this hotel if you are ever in the Estes Park area. The Richardson's..

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It was our pleasure to serve you. We look forward to the possibility of seeing you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Place is nice, staff... not so much"

4
15/08/2018

The desk staff was brusque in regards to the fact that I used Expedia to book my stay (which is required by the company I work for). I realize that many hotels do NOT give points when a 3rd party is used for the booking, but I've never had a hotel display such a rude manner in regards to it. The breakfast was average - a little better than some I've had... but average to most hotels. Estes Park didn't start out as a tourist town. Hit the safeway for any grocery needs.

"Very nice place"

4
09/08/2018

The hotel is situated a little outside (about 5 min by car) the city center of Estes Park on the way for the Rocky Mountains NP. We stayed 3 nights while visiting the Rocky Mountains NP and we really enjoyed it. Our room was clean, quite large and with a very comfortable bed. Breakfast buffet was nice. The hotel also has a hetaed external pool, a small kiosk and few computers to be used in the lobby. Staff was really polite and helped us to find stores and plan our daily trips in the park. I would strongly recommend this hotel.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review on TripAdvisor. It is good to hear that you enjoyed our stay. We hope to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice spot in Estes Park"

4
09/08/2018

Stayed here in July 2018 for two nights. Everything was nice, including helpful staff and a decent budget chain breakfast. They did post a "concierge" at the entrance to the breakfast area, although I think she was more there to make sure no one snuck too much food out. The location was fine, although getting closer to RMNP might be more convenient, depending on your needs. Would stay here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you found the accommodations to your liking. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Great Hotel"

5
08/08/2018

Nice hotel. Wifi actually works well unlike typical hotel wifi. Decent breakfast. Friendly staff. Nice pool. Great hot tub. The hotel is located about a mile from down town Estes so there isn't a ton of traffic and it's nice and quite at the hotel and pool area.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the review. It sounds like we exceeded your expectations. We hope to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Perfect stay"

5
06/08/2018

We had a room with a balcony and Mountain View's. The room was large and very clean. The fireplace was a nice surprise. The staff was very friendly and helpful. We had to leave super early before breakfast one morning and they packed us a breakfast bag the evening before so we wouldn't miss out.

"Amazing stay at Estes Park near the Rockies"

5
23/07/2018

I recently stayed with my family at this hotel and we had an wonderful experience. From the first moment of check-in until departure the entire staff was extremely friendly and helpful. The hot breakfast there is delicious, The staff keeps the eating area spotless and the food is very tasty. Saved us lots of time so that we could start our hikes that much sooner in the am. One of the best meal selections we have had at a hotel breakfast!! The location is good. Very close to the downtown Estes Park and close to the entrance of Rocky Mountain National Park. If you can upgrade to the room with the mountain patio, that is an excellent choice and the room is very large. Very comfy beds too!! Keep up the quality of this Best Western,We hope to be back soon.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you had an enjoyable stay. Our staff looks forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Place to rest head after long day"

4
22/07/2018

The location was very close to all the activities, the downtown and RMNP. The room was quiet and clean. They offered a breakfast buffet with many hot or cold choices including fresh fruit. The staff was very welcoming.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that our accommodations met your needs. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Enjoyable Stay"

5
22/07/2018

Hotel is in a very good location. Just minutes to downtown. Minutes to the entry of Rocky Mount national Park. Very clean, good facilities and very warm staff. Breakfast was very delicious and very impressive selection of items. I would definitely consider staying here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It was our pleasure to serve you. We look forward to the possibility of a return visit from you in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"Great place and very clean!!!"

5
21/07/2018

Great location about a minute from downtown, 5 minutes from Rocky Mountain National Park. Our room was bigger than I expected, super clean, and very pleasant staff. Breakfast was good, kids enjoyed the pool, and there were elk in the parking lot the day we left. We had no complaints all around! We'll be back!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you. We are glad that your family had an enjoyable stay. We hope to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Can't beat it"

5
21/07/2018

Place is very well maintained and cared for. First class employees. Breakfast is top notch. Perfect location... Your hotel search in Estes Park should be over. I am actually a harsh hotel critic.... So this is odd for me to leave a hotel so pleased.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review on TripAdvisor. We are glad that we exceeded your expectations. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great place to stay"

5
17/07/2018

A great place to stay the rooms have plenty of room and more furniture than you expect. The staff members were all very helpful. It's a place you will enjoy staying at. It's located just far enough out of downtown to give you access to everything. This was our second time to stay at this Hotel in the last 8 years and have been well pleased.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We appreciate your return business. Hopefully it will be sooner than eight years for your next visit. We look forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Vacation Spot close to everything in area"

5
17/07/2018

Staff was excellent and always helpfull. Room was kept clean everyday. Very good location to National Park and downtown shopping area. Located on route for free shuttle service. I would recommend this hotel to anyone.

"Three Queen Beds"

5
15/07/2018

I originally booked a 2 queen bed room, but after a week long road trip with two teenagers we needed more room. Called the day before our arrival to see if they had a 3 queen bed room available for our two night stay. The front desk person indicated 3 bed rooms normally need a 3 night minimum stay, but he will check with the manager. The manager let us have the 3 queen beds room for our two night stay. It was like a mini suite, Two beds in one room and the 3rd bed in it's own room. We will definitely stay at this hotel again if we go back to Estes Park.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear the two-bedroom family suite fit your needs. We look forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice hotel"

4
13/07/2018

Beautiful veiw of the mountains, close to downtown shopping. Wish check in was a little earlier and check out was a little later. With kids they like to get up and go swimming before you leave and with a 10 am check out it was hard being the pool opens at 9

"Nice and clean"

4
04/07/2018

Nice beds, clean rooms and nice people. Good breakfast. Well priced and worth the drive out of town a little. Cool little playground , close to everything you eant to be near. We stayed after unfortunate issues with camping so it saved our trip.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It was our pleasure to serve you. We hope to be of service again. Cory Blackman General Manager 970-56-4476 [email protected]

"Comfy bed"

4
29/06/2018

We stayed here two nights while visiting RMNP. The location to the park is very convenient as well as to the town of Estes. The bed was super comfy and the free breakfast was good. I would stay here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We look forward to serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Comfy, clean hotel"

5
24/06/2018

My husband and I stayed here for 5 nights in early June and were very happy with our choice. The room we had was a large comfortable room with high ceilings and bow windows. The breakfast each morning was nicely done and was replenished often so the eggs and sides were always hot. It was convenient to town and Rocky Mountain National Park. The staff we met were very helpful and everyone went out of there way for us. We definitely enjoyed our stay.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear you enjoyed your stay. We hope to be of service again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice place "

4
24/06/2018

This hotel was comfortable, clean and quiet. I stayed here with my three teenage children while we were hiking at Rocky Mountain National Park. The hotel is about a mile walk to the Estes Park Visitor Center where you can get a shuttle to Rocky Mountain National Park. The room we stayed in was very nice. The breakfast was very good each day.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the positive review. We hope to serve you on your next visit to Estes Park! Cory Blackman General Manager 970-586-4476 [email protected]

"A Great Place to Stay"

5
06/06/2018

We have stayed at another hotel in Estes for years but with different ownership, this time it wasn't where we wanted to be. We were attracted to the Silver Saddle Inn because of its clean pleasant appearance from the highway. We were very pleased with the rate and oh so pleasantly surprised by our accommodations. We had a wonderful clean room with a beautiful view. Plus, we had a bench right outside our room for enjoying the view. The staff were so friendly and helpful. Everyone that we had contact with was pleasant and glad to help. The breakfast was delicious and well served. We would recommend this hotel for anyone who wants comfort, view, and ease of getting into downtown. You will be glad you did!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review and for staying at our hotel. It is good to hear that you had an enjoyable stay. We look forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Comfy, clean and a good breakfast."

4
04/06/2018

Our room was very comfortable and clean. Staff was helpful and mostly friendly. And the included breakfast was much better than what I have come to expect from similar hotels. Our room was quiet, but it was also on the end of the building and next to what appeared to be a vacant room, so we weren't sharing walls with other guests. We heard from other family members staying at the same property that they could very clearly hear conversations and hairdryers in the adjoining room.

"Good stay"

4
31/05/2018

We stayed at this newly renovated hotel. The receptionist was very helpful and friendly. Our room was on the small building on the first floor and it was a very big room with 2 comfortable beds, a large bathroom and some extra space where the refrigerator was. The vieuw was amazing, what a beautiful area. Next morning when we arrived in the breakfastroom, it was almost empty (we were late), but we had some good food because it didn't ran out of food. The only regret I had was that we only spent 1 night at this place.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We hope to see you again! Cory Blackman General Manager [email protected]

"Very Nice stay, very easy to find"

4
29/05/2018

We stayed at the Best Western Plus Silver Saddle Inn at Estes Park Colorado. Its located right on the main highway, so very easy to find. It was a short drive from restaurants and places we wanted to go. The room was clean, comfortable and well-cared for. We had a nice breakfast--more than just a continental type--at the hotel each day we were there. We were at the back of the building, so it was nice and quiet. We would stay there if we go to the area again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for staying at Best Western Plus Silver Saddle Inn. We appreciate that you have taken the time to review our hotel on TripAdvisor. It is good to hear that you had an enjoyable stay. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very Pleased!"

5
27/05/2018

This property is well maintained and has friendly helpful staff is close to everything. You get a hot breakfast with lots of choices. I plan to stay here again and would recommend it to others. Reasonable price for a comfy stay.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are happy that you found the accommodations to your liking. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Very Clean"

4
26/05/2018

Our king room was very clean. The breakfast had more than expected with fruit, cereal, green chili, toast, juice, and more. Very comfortable for visiting RMNP. Several places such as a distillery within walking distance.

"Exactly what my son needed"

5
25/05/2018

My son stayed here this past week for 2 nights. He had been hiking and camping and became ill with a sinus infection. He needed to get out of the elements and get some good sleep. Well that he got! A clean room and friendly staff. When I called to make the last minute reservation the woman was helpful and friendly. Very smooth for this nervous mama. Within 2 days my son was a new man! Refreshed and had plenty of their delicious breakfast. Thank you all for his wonderful stay!

"Estes Park Accommodations"

5
24/05/2018

A very nice place to stay; it was not within walking distance to town, but we had a car so there was no problem. Rooms were spacious; breakfast was excellent - there were a variety of options. My only complaint is there needed to be more outlets to charge electronic devices.

"Celebration of Life!"

5
22/05/2018

I met here with close family friends to celebrate the life of one of our family members who was originally from England. Our dear departed friend claimed Colorado as her home state and particularly loved Estes Park and the National Park. As emotional and important as this was to all of us present, this hotel seemed to make it their highest priority to help make it as comfortable and memorable as possible. The rooms were comfortable and clean, the staff were helpful and friendly. The conference rooms offered a selection of sizes to accommodate any group and we found one that fit our needs just right. I would recommend this hotel to anyone visiting for any reason, business or pleasure. It's central location offers easy access to all area shops, restaurants, and activities.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear that everything worked out well for your group. We hope that you will visit us again. Cory Blackman General Manager 970-56-4476 [email protected]

"Visit to Estes Park"

4
20/05/2018

Hotel is not in the main part of Estes Park, but only a few minutes from center of town by car. Facility is attractive and well maintained. Rooms were very clean and nicely furnished. Breakfast was very good. Fitness room was sparse and only accessible from 6:30 AM to 10 PM, but a lot of hiking awaits in nearby Rocky Mountain National Park.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you had an enjoyable stay, We hope that you will give us the opportunity to be of service again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great stay in Estes Park!"

5
19/05/2018

Stayed here for 2 nights while touring Estes Park and Rocky Mountain National Park. Smooth check in. Facility is older, but room has been remodeled. Clean and comfortable, with a wonderful at-home ambience. Full hot breakfast included with many options. I would definitely stay here again!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear you had a nice stay and enjoyed our hot breakfast buffet. We look forward to seeing you again. Cory Blackman General Manager [email protected] 970-586-4476

"in-room fireplaces and great breakfast"

5
14/05/2018

This hotel is perched on hotel row about a half mile from downtown Estes Park; there is a walking/biking path, but driving is infinitely preferable if you want to shop and look around. The hotel management here is very precise and, perhaps, a bit idiosyncratic--there are rules for everything, and systems put in place to prevent you breaking them. For instance, you must check out a separate key to the fitness room if you want to work out, and return it once you are done. This is to prevent anyone under 18 from using the fitness room, in which further rules are posted. All the rules and precision, while a bit constricting, do make this property very clean and well maintained. That spirit of precision also guides the appearance and offerings in the breakfast room, which is pristine and bountiful: pancakes, waffles, eggs with cheese, hash browns, several cereals, and even a touch of the local--green pork chili. As far as the rooms are concerned, there are several different floor plans, but all three that I saw have gas fireplaces, which is a real comfort in the cold mountain evenings and mornings. Many rooms have balconies that overlook the valley below. This is a truly nice place to stay!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the very positive review. It is good to hear that you enjoyed your stay at Best Western Plus Silver Saddle Inn. We certainly hope that you will stay with us again on your next visit to the Estes Valley. Cory Blackman General Manager 970-586-4476 [email protected]

"Not pleased with business practices"

2
22/04/2018

The staff we encountered were great - at check-in, the breakfast area, and housekeeping. My issue is with how they charge your credit card MONTHS in advance for the full amount of the reservation. I decided to cancel my original reservation even with my BW Rewards member benefits, and rebooked using credit card points...what followed was a nasty surprise on my statement afterward. The only winner was Mastercard, which profited $20 off a "free cancellation" due to foreign exchange differentials. I contacted the manager about this, as well as customer service, and they were indifferent. When we arrived and during our stay, the hotel looked to be about 1/3 occupied, and they gave us a very dark room on the ground floor, tucked in a corner. I asked for a brighter room and the manager said it would be an extra charge for a larger room with a view. Instead of trying to make us happy by offering a complimentary upgrade (those rooms were sitting empty anyway), they refused to budge and now I'm annoyed enough to spend time writing this review.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
I am sorry that you were not happy with our policies. We provide very detailed information on our payment and cancel procedures at the time the reservation is made to avoid any confusion or misunderstanding. We will review the information we provide to make sure all policies are sufficiently explained. Additionally, there are many variables during our off season, other than occupied rooms, that have an impact on room availability. We will try harder to meet requests or offer a more complete explanation to inquiries regarding room upgrades. We hope that you will give us another opportunity to serve you. Cory Blackman General Manager 970-586-4476 [email protected] .

"Perfect!"

5
29/03/2018

We've stayed here maybe 4 times over the past few years. It has been consistently very clean, beds are comfortable, the temperature of the room is easy to control, and updated flat-screen t.v. Our rooms have always had an ironing board, hairdryer, Pantene shower products, coffee maker, and refrigerator. This time that we stayed, we were able to experience their new breakfast area. It was really well-stocked and decorated very nicely. The staff really seems to care about your experience here. We are platinum for life at Marriott and Hilton and stay in their hotels over 200 nights a year. This Best Western Plus in Estes Park compares much higher than most of our experiences at the major chains. Highly recommend!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel. It is good to hear that you are pleased with the accommodations and service we are delivering. We appreciate your continued patronage and look forward to serving you again! Cory Blackman General Manager [email protected] 970-586-4476

"Loved this hotel!"

5
11/03/2018

This hotel was great. very clean, we'll decorated and comfortable. great location. very friendly staff. Bill even called me to see if we needed special late check in. The breakfast was wonderful: fresh scrambled eggs (not powdered) , sausage, bacon, waffles, muffins and much more. lots of variety. The rate was more than fair. As you can tell I highly recommend this property.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed your stay. Please consider staying with us again on your next visit to the Estes Valley. Cory Blackman General Manager 970-586-4476 [email protected]

"Too cold to sleep well"

1
19/02/2018

Our room was frigid at 1 am. Got out of bed and turned the heat up, but it wouldn't respond. Heat registers were cold, no air coming out of the other unit. The temperature outside was in the 20s, and the winds were gusting to above 50 MPH. I could feel the cold drafts from the window and door area. In the morning, I could see that there was a sizable gap in the weatherstripping at the bottom of the door to the outside. In the morning, we informed management of the problem. The manager said that if I had notified him right away (in the middle of the night) he could have compensated us. No apology, nothing. I guess they have a central system where they can control the heat in the rooms, and our room was set for 66 degrees, which didn't work because of the cold breezes wafting through the room. They did give control back to us for our second nights stay. obviously they were responsible for our discomfort on the first night, but the manager simply did not care.

"Very Comfortable and friendly"

5
14/02/2018

I've stayed at this hotel multiple times and it just gets better each time. On this most recent trip a small snow storm dropped 3-4 inches of snow. The next morning I noticed my car had a cleared path to it. Wow, they shoveled paths to the cars in the early morning! The rooms are clean, quiet and comfortable. Some have a nice view of Twin Sisters and Longs Peak mountains. Breakfast is always fresh and tasty.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We appreciate your return business and look forward to serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Awesome overnight in Estes Park"

5
06/01/2018

From their online reservation help to our checkout, this Best Western gets my 5 stars, I would give more if I could. The lobby was inviting, Bill at the front desk check-in was awesome, and there's a little shop with goodies in there too. Our room was clean and fresh, with easy access from our car (room 235). The breakfast buffet is great, with hot and cold items, enough choices for all diets and tastes. Ask for a late checkout, as it's 10 a.m. normally

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are so glad that you had a pleasant experience with everything from our incredible staff to the hot breakfast buffet. We look forward to the possibility of serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Adequate for 3 days"

4
03/01/2018

This little hotel is in a harder spot to find - our room was around back, which was hard a first, but the room was clean and comfortable. It is a basic hotel, but with easy access to the parking lot. I enjoyed being so close to town, but not in downtown. Pricing was what I would expect. We had a great time and a cozy stay.

"3 day weekend, Birthday trip"

4
18/12/2017

We just recently visited Estes for my birthday weekend. (We visit Estes as frequently as we can). The hotel is in a great location. We actually used our diamond member points, so we did not have to pay for the room, so I have no complaints. We went during a time that wasn't busy at all, actually I believe we may have been the only people staying there. We never saw anyone else. The room was clean and bed was comfortable and perfectly fine especially for a room that was paid for with points. Staff was friendly. However, if I had been paying for the room I would definitely ask for an upper level room with a view of the mountains and the upper rooms have balconies. Our room on the lower level was directly in front of the sheds and trash dumpsters ( room 159 I believe) ( again, I was not about to complain and ask for another room since we were using points, but once I realized that no one else was there, I wish I would have :)). If you enjoy sitting out on a deck to enjoy the views, ask for an upper level facing the mountains because some of the rooms will have incredible views. We did at least face the mountains & wasn't a big deal. I've attached a picture.

"Overnight in Estes Park"

5
15/12/2017

55 years ago I worked at the E. P. Chalet on Mary's Lake. This December I attended a destination wedding in E.P. It was interesting to see so much activity in Estes Park in the off season. The Best Western Plus building has been there for many years, it has been well maintained, and remodeled, the rooms and public areas were immaculate. The off season crew were locals, very professionally managed.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. Your nice comments are genuinely appreciated. We hope to serve you on a return visit. Cory Blackman General Manager 970-586-4476 [email protected]

"Great Stay"

5
11/12/2017

The service was outstanding. Check in was fast, friendly, and convenient. The staff was most helpful. The rooms were very clean and up to date. Really enjoyed our stay and highly recommend this location. Thanks for a great experience.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear you enjoyed your stay. We would welcome the opportunity to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"estes park motel"

4
09/12/2017

This hotel is very comfortable with very friendly helpful staff. Breakfast is exceptional. not far from shops and restaurants. Love that it had fridge and microwave. nice interior.. Cant think of anything else but great hotel.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you were pleased with your stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very nice property"

5
05/12/2017

This hotel was very nice. The room was well furnished and decorated. The room was clean and the bed was comfortable. I used the laundry services while here. The washer/dryer area was nice and clean. The breakfast was a full hot breakfast. We will stay here if we visit the area again. The location was just down the street from the gate to Rocky Moutain National Park. We had no problem getting there,

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that we exceeded your expectations. Our staff looks forward to seeing you on a return visit. Cory Blackman General Manager 970-586-4476 [email protected]

"Thanksgiving"

5
29/11/2017

Very good location close to everything yet, quite and about a mile or so from the heart of the downtown. All around a very clean, cozy, friendly boutique like hotel. The staff were very accommodating, friendly and hospitable

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel. It is good to hear you had an enjoyable stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Better than ever"

5
25/11/2017

We have stayed at the Silver Saddle Best Western several times and it has always been excellent. Now, with their new breakfast area and breakfast selections it is better than ever. The rooms are always spotlessly clean, the front counter folks most friendly and helpful and it's in a great location. Our group of 16 had a great stay.

"Beautiful Hotel"

5
24/11/2017

This hotel was cozy and the staff warm and friendly. Our room was very nice, clean and the bed comfortable. The breakfast of eggs scrambled with cheese we topped with pork green chili... yum! Breakfast included fruit, pancakes, yogurt, cereals and more.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you! It is great to hear you enjoyed your stay. We hope for the opportunity to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Perfect place to stay for getting into RMN park"

5
24/11/2017

This hotel was great and only a few miles from the Rocky Mountain National Park entrance. We had room 229 which was perfect, spacious and no close neighbors so very quiet. The free breakfast was everything you need. The room was very comfortable and spacious. Stores were close by as well.

"Silver Saddle Inn Estes Park, CO"

5
17/11/2017

What a wonderful experience we had at the Silver Saddle Inn We would gladly go back any time...the staff were excellent as was the hotel...anyone looking for a great relaxing place to stay in Estes Park should check this out

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you! It was our pleasure to serve you. We will look forward to seeing you again. Cory Blackman General Manager [email protected] 970-586-4476

"Great Stay"

5
16/11/2017

We enjoyed our stay! Wonderful breakfast. Staff was all very helpful and kind. Beds could use some updating but over all our stay was very great! We will be staying here again. There was elk right in the parking lot every morning.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad you had an enjoyable stay. We look forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Review"

5
14/11/2017

One of the best breakfast I have had in a hotel. The hotel was clean and the staff was very friendly. Room was very nice with DirectTV, I had access to the same TV channels I have at home. If I need to stay in Estes Park again, this is where I am staying.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We look forward to the opportunity of serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Room with a great view"

5
14/11/2017

I've probably stayed at three dozen Best Westerns, and this ranks among my top three or four. Great mountain views, amply sized room with two king beds, courteous and friendly staff and a very attractive looking property overall. It is also conveniently located near town. There's no question that if I'm back to Estes Park, this will be my primary option for my next stay.

"Best Western Plus Silver Saddles Inn, Estes Park Colorado"

5
13/11/2017

This was an great hotel. The staff, location and room were all exceptional. Close to downtown and Rocky Mt. National Forest. Nature was all around in the form of elk in the parking lot and waking up to 12 inches of snow. Loved it!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear that you enjoyed your stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great place to stay!"

5
08/11/2017

Clean, clean, clean! Comfortable bed, great staff, and the breakfast green chile was amazing. Would highly recommend this place to anyone staying in the area. The only downside was that the hot tub was down for repair.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay and the green chile too! We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Professional and Awesome!"

5
30/10/2017

The staff made our stay simple, fast, efficient and accommodated our needs. The breakfast was great! The staff was Excellent! Thank you! The perfect location to Eagle Rock School and to local stores and markets.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed your stay. We look forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"overnite"

5
27/10/2017

Excellent Motel. We loved the breakfast selection of items and it allowed us to get up and go about touring the park and town so easily. The rooms were outstanding and clean. The view from the room was as good as it gets. We did find very few outdoor trash bins available but understand this as bears tend to roam around areas of Estes Park and can sometimes make a mess. We have stayed at this hotel three years in a room as we tour the Rocky Mountain National Park in the fall.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Very pleased"

5
24/10/2017

Outstanding staff. They were welcoming, helpful, and offered helpful suggestions about dining location and places to visit. Well maintained rooms and facilities. The furniture had a modern clean appearance. The breakfast was of high quality. Truly a wonderful experience.

"Great Staff, Great Stop"

5
21/10/2017

Estes Park is full of lodging but I would highly recommend the Silver Saddle. The check-in experience made me feel like a valued guest, the room was comfortable, clean and had all amenities we needed and breakfast was very nice. Check out was also efficient and I commend Bill Hanks of hotel staff with his courteous, friendly approach to welcome guests and make them feel cared about.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear that our staff and accommodations exceeded your expectations. We look forward to the opportunity of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Clean and Cozy"

5
17/10/2017

This Best Western Plus Silver Saddle Inn was very welcoming with pleasant, helpful employees and spacious clean rooms. Loved the fireplace in our room and the big window with a mountain view! Great location and the grounds are well kept. Continental Breakfast was served in a bright, cozy room and had the standard selections.

"Great Accomodation"

5
16/10/2017

We stayed for one night; the room was clean, quiet and comfortable with a spacious bathroom. Breakfast offered plenty of selection. The front desk staff were friendly and helpful. Good location close to town and not far from RMNP.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you enjoyed your stay. We hope that you give us the opportunity to serve you the next time you visit Estes Park. Cory Blackman General Manager 970-586-4476 [email protected]

"Be aware of policies"

3
15/10/2017

This hotel has a policy of charging the full stay in advance - we booked in July for an October stay. In addition, they have a 3 day cancellation policy. As it turned out, we had to cancel the last night of our stay due to prediction of the first winter storm with upwards of 10+ inches of snow expected. Since we are from Texas and do not have snow tires, we cancelled our last nights stay so we could get ahead of the storm. Upon cancellation, we were advised that since we did not cancel prior to the 3 day requirement that we would be charged for the cancelled night. Upon some negotiation, the GM agreed to refund half the night's cost. We as senior citizens think we should have gotten the full refund since we cannot predict the weather especially when making reservations in July. I have been a Platinum member with BW hotels for a number of years and have never had a hotel first, bill me for full stay months in advance, and second have a 3 day in advance cancellation requirement. While this hotel was well kept, the room was extremely small - we had to remove the ironing board from the closet in order to put up the suitcase holder for a suitcase. In closing, we will look elsewhere for lodging the next time we visit Steamboat and advise future visitors to be aware of this hotels policies before booking here.

"Excellent Accomodations and Staff"

5
15/10/2017

You cannot go wrong with a friendly courteous staff and extrodinary clean rooms. We odered a king size room for an overnight stay, we recieved a room with two king beds and a gas fireplace. Thier rate was the "Best " in town. The room was impeccably clean! I wil go there again and it will be my first choice.

"Mountain View"

4
15/10/2017

Pleasant hotel with attentive staff. Hotel has been modernized and fully updated. Baths are well done with great showers. Beds are excellent. Breakfast offers lots of choices and eggs are really cooked, not powdered eggs. Good coffee to start your day. Easy drive to Rocky Mountain State Park and town of Estes.

"Good motel"

5
09/10/2017

We had Pre booked a night, they gave us an upgrade. Good breakfast included, good service, room was in great shape, self service laundry is very limited. Location is not close to downtown so you need to drive for restaurants.

"Love this hotel."

5
09/10/2017

I really love staying here every year, just wish we didn't have to pay upfront and also the cancel days were 3 days ahead of time coming instead of 6 p.m. the day of like other hotels. If you stay in suite you have to cancel one month ahead of time. The price is higher than any other hotel we have ever stayed in too. We stay 15 to 30 days a year at other places and no place has been that high.

"Fall Getaway"

4
09/10/2017

Staff was very nice. Room was a nice size with a fireplace, balcony and mountain view. Very pretty. Room was very clean, beds comfy and bathroom size was very nice. Easy to get to and close enough to alot of activities in and out of town. Price was a little on the high side but it was fall fest weekend and the hotels were in high demand.

"A Nice Surprise"

4
08/10/2017

I usually do not expect much from hotels located near national parks. But, this hotel was a nice surprise for us.The hotel is modern, comfortable and clean. We stayed here for three nights recently and would highly recommend that you consider it for your visit to Estes Park. The hotel is near the town visitor center and a close drive to shops and restaurants in Estes.The layout of the rooms is unusual, so if you need have mobility issues, I suggest talking to the hotel to see how they can accommodate your needs. The hotel staff are helpful and friendly. Our first night at the hotel we were amazed to see elks in the yard behind the hotel. Yes, elks!

"Rocky Mountain National Park"

4
06/10/2017

Hotel was ok. Only concern was...if you get a handicapped room...be sure you request main building. I had to go outside and walk quite a distance for breakfast. Fun thing...an elk was right outside our room door. Location is very nice for park

"Estes Park Fall Colors"

4
05/10/2017

Probably would stay again. But the bed was not very comfortable. And the view from our room was the back of an other building. That was disappointing. Estes is such a beautiful place. Every thing else was lovely.

"Estes Park"

4
30/09/2017

Great Breakfast, Beautiful Location, Fireplace in the room took the chill off, Would definitely stay here on a return trip. Helpful with what to see, do and where to eat. Great driving directions. enjoyed

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on Tripadvisor. We are glad you enjoyed your stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Exceptional place to stay in Estes Park"

5
30/09/2017

This motel offered easy access to Estes Park, sitting next to the lake and easy highway entry. The staff were friendly. Breakfast was offered in their dining room, but we did not partake. We needed to leave before they started serving. The room was decorated nicely and very clean. No option of pillow type resulting in a sore neck. Overall, I would recommend this hotel to any type of traveler.

"Best Western at its Best"

5
30/09/2017

Great, friendly welcome. Just what you need after a drive. Rooms were clean, functional and comfortable. Staff were able to help with any questions about the area. one was an ex ranger from the park, so knowledgeable. Breakfast was the usual for this chain, but well cooked and plenty of it. Would recommend this hotel as a base. It is a few minutes drive out of the town, but that is no problem at all. It is close enough to the park to be able to get there as early as you like.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you found the room clean, comfortable and functional. It would be our pleasure to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park Experience"

4
29/09/2017

Drove to Estes Park with no reservations or ideas of where to stay. Stoped in to BW to ask about rates and was impressed with the friendly staff at the desk. Really worked hard to fully answer my questions and direct me around town. Room rates were affordable too!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on Tripadvisor. It is good to hear that our staff delivered superior service. We hope to see you again. Cory Blackman General Manager [email protected] 970-586-4476

"AMAZING PLACE TO STAY"

5
28/09/2017

We just got home from Estes Park. I can not say enough about the Best Western Silver Saddle Inn. We had a two king bed room on the third floor with a view. I am incredibly picky and a germ freak. I have never stayed at a nicer, cleaner motel! No detail was missed in designing and maintaining this motel. Even the hallways were pristine. Top quality all the way. The best bed and super comfortable. Staff was incredibly nice, the breakfast room and food were wonderful. Location was great! We will stay here again when we return. Thank you Best Western Plus Silver Saddle Inn for making us so comfortable so that we could enjoy Estes Park. God's Country.

"Nice Comfortable room you can rely on"

4
28/09/2017

This is a good Best Western. There breakfast I liked and it was a cut above other hotel breakfasts. The room was clean with nice amenities and a comfortable bed and nice pillows. I would stay here if I wanted to get away with friends or was traveling with kids

"Rocky Mt NP"

4
27/09/2017

This hotel is close to the entrance to RMNP. We had a double king room which was roomy and comfy beds. Breakfast had the routine oatmeal, sausage,eggs,waffles. There is a laundry which was useful. There are several resturants in the area but no chain other than McDonalds. It is within 2 blocks of the Stanley Hotel. We just took pictures and visited the gift shop but worth the trip. Safeway grocery is great for deli items and groceries as well as Starbuck coffee. I would stay here again. Trailridge in RMNP is beautiful but not for the faint-hearted.

"Not the Best of The Best Westerens"

3
26/09/2017

The Staff was pleasant and helpful but the bed was very uncomfortable and the Hot Tub was not working. It seemed to be somewhat outdated, but the breakfast was up to standard for most of the Best Western Inn's.

"Great staff, super clean property"

5
25/09/2017

Our three night stay turned into 6 because we loved the place that much! Upon arrival, Bill got us checked in quickly, offered us cookies and coffee and let us know he was very knowledgeable of the area and RMNP. We were hungry and tired from our long day of driving so he gave us some great restaurant suggestions. Room faced the back lot on first floor so not much of a view but very private and room was updated and spotless. Breakfast was good and staff was quick to replenish items and very nice as well. I think we saw manager Corey almost ever day around the property and he was always friendly. After our stay we headed to Frisco to our next hotel, but we were honestly so sad to leave Estes Park that we cancelled our stay when we arrived and drove back 2 hrs! I made online reservations and called the hotel right away to make sure we'd have a room. Corey answered and knew it was me right away and said he had a room for us. When we got back he had our keys ready right away and our new room faced the lot but had great sunset view. We felt at home our entire stay. Other things I liked was being able to do our laundry on premises and walk down to the lake every night to watch the elk. Fantastic location, clean updated rooms, amd best staff we've ever encountered. Thank you for making our first visit here so wonderful!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review! It is good to hear that we exceeded your expectations. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park Adventure"

5
21/09/2017

We selected the Best Western Silver Saddle because it was one of the few hotels that would allow us to stay for only one night. We were very happy with our choice! This hotel had amazingly friendly and courteous staff who went out of their way to make us feel welcomed. They were able to switch us to a suite upon arrival, which was perfect for our family. The room was very clean and comfortable with a great view. Would definitely come back!

"Estes Park Best Western is the best!"

5
21/09/2017

Great location in the Colorado Rockies, beautiful, clean rooms, friendly staff and easy access to the amenities. The breakfast service is really well done and the dining room is nicely decorated. Our balcony faced the mountains, the view was excellent all day.

"Silver Saddle BW Estes Park, CO"

5
21/09/2017

This hotel is in an excellent location with a very good view. It is extremely clean and efficiently run by friendly staff. This is our 4th time to stay here and we always enjoy this hotel. We have tried others but keep coming back to this one!

"Highly recommend this hotel"

5
18/09/2017

This hotel is very well maintained. Our room was very clean. Staff were friendly and helpful. The complimentary breakfast was very good. Close proximity to Rocky Mountain National Park and downtown Estes Park.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to write a review of our hotel. We are glad that you enjoyed your stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Sept. 17. 2017"

5
17/09/2017

Friendly and efficient owners and staff. Great breakfast options. Walking distance to Lake Estes. Fine view of the mountains. Rooms comfortable and well-appointed. I have stayed at this hotel 6 times in the last 15 years and always had a good experience.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you! We appreciate your return business and look forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"A hotel I will use again."

4
06/09/2017

A very nice stay from check in to check out. Check in was fast and smooth. Room seemed to be recently remolded. Hallway looked to have new carpet. The hotel crew was even seen to be cleaning the picture frames on the walls. Pool was on the small size but acceptable. The complimentary breakfast was very good. There was fruit, cereal, oatmeal, yogurt, hard boiled eggs, scrambled eggs, sausage, hash browns, pancakes, bread/muffins, coffee and juice. And yes you are asked, in your room's hotel book, not take breakfast items with you. We were allowed to take our coffee and tea with us. Personnel were all friendly and helpful. Local shuttle stops right out front of the hotel.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Great Value"

4
06/09/2017

We stayed here for two nights on Labor Day weekend. We got it last minute. The man at front desk, Bill, was extremely friendly and helpful. The room was extremely clean and comfortable. We had two queens and four people. The breakfast was more than adequate with hot and cold items. This motel is about 2 miles from Estes Park. Close drive to everything. Would definitely stay here again!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for staying with us. We are glad that you enjoyed your stay at Best Western Plus Silver Saddle Inn. it would be our pleasure to serve you again! Cory Blackman General Manager [email protected] 970-586-4476

"Great place to stay near RMNP in Estes Park!"

5
06/09/2017

The location of this hotel is perfect. It's away from the hustle and bustle of Estes Park but still very close. The staff is extremely friendly, customer focused and helpful. We were there for five nights, but only had breakfast twice since were out pre-dawn to start some of our longer hikes IN RMNP. Breakfast starts at 6:30AM and it was very good. Housekeeping was excellent and the grounds maintenance was always being attended to, even well into the evening. Everyone here was always pleasant. we will surely stay here again the next time we're in town.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear that you had a pleasant stay. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"VERY nice"

5
05/09/2017

I'm thinking this hotel had a recent makeover. If not, then they're doing very well. I frequently stay in Estes Park before and after backpacking trips in RMNP and the hotels range from bad to a couple of really good places. This is one of the best. The rooms and bathrooms are super clean and very comfortable. I got an extra spacious room because there was nothing else left and there is certainly plenty of room. I'll be staying here again on my next jaunt up to RMNP.

"Best of Estes Park"

5
05/09/2017

Excellent stay at the Best Western Silver Saddle Inn. Beautiful, immaculate property, quiet, friendly people. After a day of hiking at high altitude, it's a most welcome restful place. Recommended to all.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Excellent hotel & breakfast"

5
03/09/2017

This hotel is slightly outside of downtown Estes Park, but still close to Rocky Mtn National Park. Excellent, clean, hotel. Breakfast is the nicest we've seen at any hotel (scrambled eggs with cheese, sausage links, mini waffle maker, pancake machine, cereals, yogurt, bagels, etc). My husband said coffee wasn't great. Had cookies in lobby in afternoon. We had a room behind office in it's own little corridor. It was very quiet & comfortable. Had a microwave & refrigerator in room, along with a coffee pot. Front desk staff friendly. (This isn't about the hotel, but just wanted to give some warning-food expensive in Estes Park. $25-30 for a steak or decent meal (per person) other than burgers or sandwiches.) Would stay here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear that your stay was enjoyable and you found the breakfast to your liking. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"THIS ESTABLISHMENT PAINTS A HORRIBLE PICTURE OF ESTES PARK, COLORADO!!!"

1
31/08/2017

Apparently, this establishment has one goal in mind, making money! Customer service is absolute worst we've encountered! Desk staff & manager are giving a HORRIBLE impression of Estes Park to travelers! We're from Colorado & come to Estes Park at least several times per year. We usually stay on the west side of town, where the nicest hotels are located along the beautiful Fall River. This last trip was a total spur of the moment trip & we decided to spend the night. We stopped at this Best Western to book a one night stay, BIG mistake! Because so many hotels were advertising No Vacancy, we decided to book here so we would at least have a room. The whole booking encounter seemed a little strange, but we wanted to make sure we were able to get a room. When we left the office, WE DIDN'T EVEN DRIVE TO THE ROOM, we agreed the whole experience seemed strange and We decided to drive up Fall River where we usually stay & try our luck at finding a last minute vacancy. The most beautiful hotels in Estes Park are located along the beautiful Fall River, Nestled in trees. You really could pick any hotel along the river and be guaranteed to have the absolute best stay! We decided to try our luck & hoped to find a last minute cancellation. While most hotels along the river strip had no vacancy, we lucked out by stopping at Boulder Brook. We were greeted by Susan, who was so warm & friendly, professional & genuinely wanted to accommodate our last minute request! She promptly found us a cabin at their sister property, Streamside on Fall River! The cost for the cutest studio cabin w/ kitchenette & covered patio w/ BBQ grill, lots of privacy, even a hammock, was surprisingly comparable to the Best Western subpar, no view room! The time it took to leave the Best Western (didn't even drive to the room, we knew it had no view) and drove up to the west side & found the beautiful cabin at Streamside on Fall River, was LITERALLY MINUTES! Once Susan told us about the vacancy & told us the rate (surprisingly comparable to the 'nothing special' room @ BW) we immediately called Best Western to cancel our reservation, the experience immediately escalated to unbelievable! Best Western is TRUELY doing a HUGE disservice to the beautiful town of Estes Park! Our POLITE request to cancel our reservation, as we had come up the river & got lucky to find a vacancy, was met with THE NASTYIST customer service we've EVER encountered! Perhaps they were upset that we lucked out & found a cabin? My husband & I both spoke w/ the person who booked the room minutes earlier & also spoke to the manager, WE WERE MET W/ NASTY, MEAN, UNPROFESSIONAL, HORRIBLE treatment! They ABSOLUTELY REFUSED TO CANCEL OUR RESERVATION, even though we had booked it, literally minutes earlier, we knew that they watched us leave the property, as we were parked right in front, we DID NOT EVEN DRIVE TO THE ROOM, we NEVER ENTERED THE ROOM! We immediately left the property and arrived at Boulder Brook minutes later. We have very discerning tastes & good customer service is EVERYTHING! NEVER have we stayed anywhere that did not honor at least 24 hours for cancellation, even Susan, the wonderful helper who found our new cabin, was shocked at the treatment we received and also that they did not offer 24 hours to cancel! The Best Western is painting a horrible picture of the beautiful Estes Park! People please, if you're looking for quiet beauty nestled in the trees, hearing the river, seeing wildlife (we had a resident chipmunk & saw turkeys strolling about), only dollars difference in price mind you, please don't sell yourself short! Skip Best Western and the like! Take the beautiful drive up Fall River and stay! Treat yourself! You may be quite surprised to find that you will pay a comparable amount to stay at a location that is not even CLOSE to being a fraction as nice as a property along the river. I honestly don't see how anyone could possibly give the Best Western a positive rating, those guests have apparently never stayed somewhere better than subpar, low end hotel chains. WHAT THE HECK WERE WE THINKING?! In our effort to find a room, we almost subjected ourselves to what would've surely been the worst hotel experience ever! This place needs Anthony Melchiorri from Hotel Impossible!

"Very friendly & great value"

5
27/08/2017

I really have to send some praise out for this particular Best Western in Estes Park. My husband used to work for a luxury hotel chain so we were able to stay at high end hotels very cheaply for years. But now, we are on our own and I worried about finding hotels we would be happy with. I've stayed at 3 Best Westerns now and am so pleased with them all! As for this one in particular, the room was spacious, the beds were comfortable, and I was so pleased at how quiet the hotel was. My son enjoyed the pool as well. Having free wifi and breakfast included really adds a great value to this hotel. Customer Service was fantastic here. Our flights into Denver were delayed so I had called to let them know we would be later than expected. The gentleman kindly greeted me by name upon my arrival and let me know he had been keeping an eye out for us, which was so sweet. Every interaction with employees at the front desk was especially pleasant. The icing on the cake was this -- my son had left his iPad charging in the hotel and we forgot it as we checked out of the hotel. They quickly left us a message to let us know that they had it at the desk for us, however, we were without cell phone reception for a few days. Once I had called, they kindly verified our mailing address and shipped it to us via priority mail. It was packaged carefully and arrived safely. Truly very thankful for such great care! THANK YOU BEST WESTERN!!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review! I am glad that your son's Ipad arrived safely. We hope that you will consider visiting us again. Cory Blackman General Manager [email protected] 970-586-4476

"Best hotel stay ever!"

5
27/08/2017

We were extremely happy with the service. very friendly staff and smiles were abundant. The room which was a family suit was simply amazing. The cleanliness was outstanding. Wonderful updated and family owned business. And breakfast provided was amazing :) It was a full breakfast, no continental breakfast with simply cereal, breads, a few fruits and coffee. This breakfast was a made to order. OUTSTANDING place to stay if in Estes Park, Colorado.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you enjoyed your stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Silver Saddle Is Really Gold!"

5
24/08/2017

We loved our stay at this place. Our only concern would be how loud the air conditioning unit was but ear plugs helped us work that out. The breakfast was wonderful! The staff was great! The location to Estes Park and RMNP is perfect!

"Horrible front desk service"

1
21/08/2017

Horrible front desk service! Ratings are not accurate. I switched from another hotel to this one because of the higher customer ratings.. a mistake I will not make again. Breakfast was good, rooms ok - got stuck in the annex building,

"great experience"

5
20/08/2017

it is a really great place to live in. the room is very clean and big.And i think i will bw here agian when i have my next trip. This hotel located near rocky mountain national park, it is really convenient and really close to the entrance. We are really happy to live in here for a great price compared with other inns which are not as good as best western plus.

"Lost Items Not Returned"

4
15/08/2017

This was a very nice hotel and was very happy with our stay until we left and I discovered that I had left two sweaters in a drawer there. I called and the first day nothing had been found. Called the second day and 1 sweater has been found which seems very odd to me since they were folded together but one is more expensive than the other so you can guess which one is still missing. I called again the third day and questioned how 1 could be found but not the other. I told them I would wait 24 hrs before posting my review regarding this matter hoping the other one would turn up. Nothing so far and what do you take on vacation but your favorite clothes. I really did like this Best Western and I am a gold member so we do stay a lot with this chain but not very happy at this point with the results of this matter. Hopefully this matter turns out for the better and it was all just a misunderstanding or misplaced somewhere on the property and I will update this review if that happens but at this point I'm still missing a sweater.

"The BEST in Estes Park!"

5
15/08/2017

After many years staying at the Silver Saddle Inn, it's never disappoints. This is the nicest, cleanest and most we'll run properties we have ever stayed in. The hotel is constantly updating and adding amenities. This year a new breakfast room was enlarged and remodeled and is very well appointed. When Cory and the staff saw us pulling up, we were greeted warmly with our paperwork waiting. If you want to stay at the best in Estes Park, this is the place.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice comments. We appreciate your continued patronage. It is truly a pleasure to have you as guests. We look forward to your return. Cory Blackman General Manager 970-586-4476 [email protected]

"Vacation trip"

5
14/08/2017

Had a last minute opportunity to go hiking in Rocky Mountain National Park and were able to get a reservation at the Silver Saddle Inn in Estes Park. We had a great experience. The hotel was clean and breakfast very good. I especially want to thank Bill at the front desk for his hiking tips, as we were able to summit Mt Chapin on his advise. All in all, a very nice, family friendly place! Highly recommend!!

"Overcharged"

1
11/08/2017

My family stayed at the Best Western in Estes Park during our family vacation. I called the hotel on my way to the airport to see if we could get a second floor balcony room and was told that they would see what they could do. No problem. I hung up and within minutes my phone rang. The hotel called me back and said that they had a cancellation and they could accommodate my request but there would be an additional charge. I confirmed that we would now have a room with a balcony and was told yes. I agreed to the additional charge since we would have a balcony. We arrived at the hotel late in evening and had our key taped to the lobby door. When we got to our room there was no balcony. I talked to the front desk the following morning and was told that they never stated that we would have a balcony. My whole family heard the manager say that we would have a balcony since the phone call in my car was on Bluetooth. I honestly could care less if we have a balcony or not, but I am SO upset that I was charged for something I did not receive and lied to. Horrible management and customer service!

"Completely overpriced"

3
10/08/2017

Rooms were nice but nothing special. Hit or miss with service when you go to the front desk. You will either get someone amazing to help you or someone who wants you out of there as quickly as possibly. Try to go during off seasons otherwise you will pay quite a bit

"Wonderful place to stay/clean, clean, clean"

5
08/08/2017

My daughter and I stayed here recently for two nights, what a great choice we made, out of the many hotels in Estes Park. The room was beautiful, updated and immaculately clean. The staff was so helpful. The breakfast that is included is a delicious buffet, with hot foods as well as the lighter side. The green chili was amazing. I knew I was in Colorado when I saw green chili on the buffet. A great value for room and breakfast. Will definitely spread the word. Love that the trail to walk around Lake Estes is right around the corner. We took advantage and walked it both days. Elk on the path, beautiful!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. It is good to hear that you found the accommodations to your liking. You are correct....the green chili is amazing. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Good Location "

3
03/08/2017

Right on interstate 34! Nice welcome from Cory at the desk. We had a room on the first floor tucked back in! Hard to find parking to get comfortably to it! Room was big and comfortable and breakfast had a lot of options! When I first made the reservations I registered for 3 days. I was told that I would be charged for one day, but when my Discover bill came in I was charged for all three days which was $600 some dollars! That is a lot to pay before you get there. So I cancelled three days and only stayed one and got my two days refunded! This I was shocked at the original charge and would be careful in registrating!

"Amazing mountain view"

5
03/08/2017

We continue to come back to this hotel year after year. The staff are friendly, the breakfasts is great, the rooms are clean and have amazing mountain views. It is very close to the entrance of the Rocky Mountain National Park...very convenient.

"Spotless, friendly, fantastic lodging"

5
02/08/2017

Just a few minutes from RMNP, and absolutely spotless. Clean rooms, great service, lovely grounds. I usually stay Marriott or IHG for business, but this BW has me rethinking my choices. Highly recommended.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you had an enjoyable stay. We hope to be of service again. Cory Blackman General Manager [email protected] 970-586-4476

"Wonderful stay"

5
01/08/2017

We stayed here for 3 nights while in Estes Park for a family wedding. The room was clean, large and well cared for. The beds were comfy and housekeeping was accomodating with extra requests. Breakfast was average, the hot items could use some improvement, but overall it was okay. The pool was nice, but got very deep (8' 6" I think) There is a rope where it starts to slope from the 4 foot area, but I was glad I was in the pool with my kids, because a few times they got too close and it dropped quickly.

BWPLUSSilverSaddle, Front Office Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you had a wonderful stay. We hope to see you again. Cory Blackman General Manager [email protected],com 970-586-4476

"Family vaca stop"

5
31/07/2017

Was a beautiful hotel, comfortable, clean, and great breakfast. You have to try the breakfast sausage green chilli. Evening check-in gentleman was super kind and helpful. He even tried to call and check on us because we were late. My only complaint is the price.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It was our pleasure to be able to serve you while visiting the Estes Valley. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"BW Silver Saddle EP"

4
27/07/2017

Pool was nice. It was also great they had a temporary hot tub installed while their permanent one was being renovated. Breakfast was good too. Nice location far enough away from downtown to be out of the traffic but near enough for convenience. The free shuttle bus that stops in from of the Silver Saddle made for convenient runs into EP.

"Best Western, Estes, Colorado"

5
26/07/2017

This is a really nice Inn. The breakfast is delicious and the rooms are clean and spacious. The service is great! Ask for Suzie. She'll tell you the best things to do while staying in Estes. She made our trip!

"Overnight getaway"

5
24/07/2017

What an unexpected surprise this motel was. I didn't know what to expect from a Best Western in the middle of the mountains but I was pleasantly surprised. Our room was large, spacious and exceptionally clean. The beds were comfortable and the room was updated. The views from our balcony were beautiful. I would definitely stay here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review on TripAdvisor. We are glad that you enjoyed your stay. We would welcome the opportunity to serve you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Some staff problems, overpriced in my opinion"

3
23/07/2017

My Diamond status wasn't acknowledged at check-in. The rooms were clean, but pretty basic for the price. Parking could be difficult; some of the spots are really too small to accommodate most cars. The location is not within walking distance of downtown or most restaurants. One also has to drive through downtown to get to the National Park, so I wouldn't say it has a great location for the town. When our toilet backed up, I called the front desk and let it ring 20 times times two, and no one answered. I had to personally schlep it up to the front desk, and inform the man there of the problem. I understand that he may have been helping another customer at the time, but the polite thing to do in such circumstances is to pick up the phone and say "I'll be with you in a moment. Could you hold please?". Basically, this is not what I expect when paying over $200 a night for a standard room.

"Nice rooms, breakfast"

5
23/07/2017

Have stayed here several times and keep coming back. Nice rooms, quiet, well-furnished, clean; staff friendly and helpful; excellent breakfast. A little expensive (Estes is a tourist town) but worth it. Be sure to book in advance during summer season.

"Pleasantly surprised!"

5
19/07/2017

I can't say enough good things about this place. Obviously recently refurbished because everything looks new, from the carpet and everything in the bathroom, to the 55 inch Samsung. Fireplace, windows that open, heated pool, free breakfast, what more could you want at the gateway to Rocky Mountain Park? Incredible views from the balcony of our 2nd floor room. I'll be back!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you had an enjoyable stay. We llok forward to the possibility of serving you again. Cory Blackman General Manager 70-586-4476 [email protected]

"Very friendly!"

5
18/07/2017

Although the style of the exterior reflects the age of the hotel, it has been updated. We had a wonderful stay for 2 nights. The staff are very friendly, the room was clean & comfortable, the views incredible, location was convenient. Will definitely stay here again!

"Great hotel! "

5
17/07/2017

We loved this hotel! It has a great outdoor pool. The breakfast was wonderful! Lots of options. Management was so helpful and friendly with all our questions about Estes park. The beds were very comfortable-- and room was so clean. The fridge even has a separate freezer. We thoroughly enjoyed our stay here! Would definitely stay here again!

"Very pleased"

4
16/07/2017

BW Plus do a very nice job.this hotel has been updated and in good condition. The staff at the BW Plus are all very helpful and go out of their way to provide good service. I would recommend this to others

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very Good Place to stay for the National Park"

4
16/07/2017

This BW is very close to the eastern entrance of Rocky Mountain National Park. There is easy access to park shuttles. Breakfast was very good. The bed was great. The room rates seemed to be a little high, but the breakfast compensated for the difference.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the review on TripAdvisor. We are glad that we met your expectations and that you enjoyed the breakfast. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Awesome experience"

5
10/07/2017

All I can say is my overall experience was great the staff was very nice and the breakfast was really good. I would recommend this hotel to anyone that was wanting to go to Estes Park for a fun getaway.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review! We look forward to seeing you again. Cory Blackman General Manager 970-586-4476 [email protected]

"BYOP"

3
10/07/2017

Bring your own pillow because this place seems to only have hard and big pillows. Walls are thin especially for sound transfer from upper level guests to your room. So recommend to run the HVAC all night for white noise. Breakfast is average. Location is convenient all around the lake, so you can take a walk along the road path. Clean hotel rooms. But just not the great experience you might expect for the $$$ paid

"Very nice hotel with terrific views"

5
10/07/2017

This hotel is close to town, has spectacular mountain views, a very helpful service staff, comfortable beds and a free breakfast.I recommend this hotel for anyone who needs a convenient, comfortable place to stay in Estes Park.

"Mark"

5
08/07/2017

This is an amazingly clean well taken care of hotel motel we were very impressed with every aspect including the staff we will definitely recommend you to anyone traveling into Estes great location easy to get into town and like you said a lot of pride in this place

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice TripAdvisor review. We hope to be of service to you again. Cory Blackman General Manager [email protected] 970-586-4476

"very rude front desk"

1
03/07/2017

My family and I stay at hotels all of the time and I have never been treated so rudely by a front desk person. Traveling with small kids can be a challenge and he could have cared less. I will not be staying at a best western anytime soon.

"Close to Rocky Mountain National Park"

4
02/07/2017

I honestly wasn't excited about staying in a hotel with outdoor corridors - it had been along time since we stayed in a hotel like that. However; I was pleasantly surprised. Our unit was newer and had plenty of space.

"Great"

5
02/07/2017

The staff was very helpful for hikes at the park and for restaurants in town. The hotel was in a great location with beautiful views. We really enjoyed the breakfast including the waffles and pancakes.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you enjoyed your stay and the breakfast as well. We hope that you will find the opportunity to stay with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Comfortable stay"

5
02/07/2017

Very comfortable room, good location, and perfect place for looking at Rocky Mountain National park. The breakfast was very good and included Hot items and fresh fruit. The other items came along with the breakfast.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We are so happy that you had a pleasant stay. It is also good to hear that you enjoyed the breakfast. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great hotel, would definitely stay here again"

5
30/06/2017

We just spent 6 nights at the Best Western in Estes Park, CO. The hotel is in a great location and has wonderful views of the mountains. The room was very clean and the beds very comfortable. Their continental breakfast was always good, and they kept it well stocked and very clean. Every member of their staff I came in contact with was extremely nice and helpful. We would without a doubt stay here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It is good to hear that you enjoyed your stay. It would be our pleasure to serve you again. Cory Blackman General Manager [email protected] 970-586-4476

"Great place"

5
29/06/2017

We found this hotel two years ago and stayed 1 night, this time we stayed 3 nights. They have a very caring staff, they take pride in their work! All were polite and clean, clean, clean. Very accommodating! Only drawback, if there really was one, would be that it's not quite close enough to town for me.

"Nice place to rest your head"

4
27/06/2017

Very impressed with the friendliness of the staff. Impressed with the comfort of bed, the decor and bathroom are outdated but overall very good room in Estes Park. Breakfast room was very nice, clean and plenty of seating. Good choice of foods, especially the fresh fruit! Since purpose of visit was to go to RMNP, this was an excellent location and good place to put up your feet!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property on TripAdvisor. We are glad that you enjoyed your stay with us. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great view of Rocky Mountains from room patio!"

5
25/06/2017

Most places were already booked so we chose to stay at this Best Western, which is not normally my first choice when travelling. However, we were very impressed with the quality, cleanliness and comfort of the entire hotel. The price was affordable. The hotel was within reach to all that Estes has to offer. And a huge plus was the patio attached to our room. We could sit out on this patio and find a beautiful view of the Rocky Mountains. Our patio also overlooked the children's playground. We could sit comfortably on the patio while the kids played below. I can only highly recommend this property.

"Awesome hotel"

5
24/06/2017

We had an excellent experience here with beautiful mountain views from the balcony! Very clean, easy check in and check out. The staff was really friendly and we enjoyed the free breakfast. I would definitely stay again :)

"Great hotel, great location!!"

5
23/06/2017

We stayed here 2 nights while we visited Rocky Mountain National Park. It was a great location near all the shops & restaurants in Estes Park and about 4 miles from the entrance to the park. We had a beautiful room on the second floor in the back with a patio overlooking the snow capped mountains. The room was spacious, clean and had a stone fireplace. The outdoor heated pool was lovely; a nice way to relax after visiting the park! Would highly recommend this hotel if in the area.

"Unwilling to Compromise!"

1
21/06/2017

I mistakenly double-booked two hotel stays in two different parts of the state. Since a military family member recently returned to Colorado Springs, we wanted to keep the reservation down there. Noticing, at the last minute, the reservation was still not cancelled, I contacted this hotel willing to pay a one night penalty, for my mistake. The General Manager would not budge and is charging my account for the full stay amount. I understand the importance of policies. I work in a field that evaluates and proposes compromise daily. I travel a good bit and as a result I will not EVER book or stay at a Best Western hotel, in the future. Thanks for nothing, Best Western Silver Saddle!

"Pleasant stay "

5
20/06/2017

Our family of seven stayed in a suite at the Silver Saddle. It had 3 queen beds, a small sitting area, a kitchenette, and was nice and clean. Enjoyed watching elk roaming around on a neighboring property.

"Great choice for Estes Park"

5
18/06/2017

Nice sized rooms, well-maintained, faultlessly clean, very comfortable bedding that seemed new. Very quiet (lower floor on back). Parking was never a problem there. Very good breakfast. Staff was all very nice, friendly, had good recommendations for local restaurants. I'd stay there again.

"Silver Saddle Best Western"

5
13/06/2017

We always enjoy our relaxing and professional stay at the Silver Saddle Best Western in Estes Park, Colorado. The rooms are always clean and relaxing. The breakfast and hot and the dining room is keep tight. We enjoy putting up our feet and relaxing on the balcony over looking the beautiful Rocky Mountains after a hard days work at the Estes Park Wool Market each year.

"Poor treatment by manager"

2
13/06/2017

There was a mix up in reservations and the manager displayed a poor attitude in trying to resolve the problem. Also he was observed to be unaccommodating to an elderly couple that requested a ground level room due to an obvious disability. His poor attitude overshadowed any enjoyment we could have experienced.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property. I am sorry that you were not happy with the resolution regarding your reservation error. We hope that you will give us another opportunity to serve you in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"Great remodel and great service"

5
11/06/2017

This hotel has been remodeled and they did a first rate job. For a hotel breakfast, they had good variety. They even had a pancake making machine. The room was very clean, no car parking in front so it was quiet, and the view was wonderful. The staff gave restaurant reviews that were informative. This is a seasonal resort area so expect to pay more than usual.

"Best Weatern Silver Saddle"

5
10/06/2017

Great location in Estes Park. Convenient to Rocky Mountain National Park. Breakfast had many selections. The staff was helpful with directions. Our room was very comfortable. Coffee was available in the room. There is also a coin operated laundry for guests.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review on TripAdvisor. It was our pleasure to serve you. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Pleasant stay"

5
09/06/2017

Hotel was very nice, clean and conveniently located. Staff was very friendly and accommodating. Would stay there again if we returned to area. Room was very quiet and we had a nice view from the room.

"Family vacation "

5
05/06/2017

My family recently stayed at the Best Western Plus in Estes park Colorado. Mr. Cory Blackman was very helpful and informative. He checked us in and gave us points and tips for our trip. The breakfast was wonderful !!! Our room was very clean and my boys loved the pool. Location was very close to town abt 1 mile or so from downtown. I would recommend this hotel.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property on TripAdvisor. It is good to hear you had an enjoyable stay. We look forward to the opportunity of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nephew Wedding Trip"

5
05/06/2017

Very clean and updated. Great location and entrance to Rocky Mountain National Park. Very Quiet. Beds are very comfortable. This is a very good choice for a family stay. The room includes a full hot breakfast saving the cost of a meal.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you found the accommodations to be quiet and comfortable. We hope that you will consider staying with us again. Cory Blackman General Manager [email protected] 970-486-4476

"Very nice hotel."

5
04/06/2017

Very nice hotel in a great location. The room was very nicely furnished and comfortable. Probably one of the best BW's I have stayed at over the years. Highly recommend staying here if visiting the Rockies.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review on TripAdvisor. We hope that we can be of service again. Cory Blackman General Manager 970-586-4476 [email protected]

"Average hotel"

3
04/06/2017

Basic hotel with luxury prices. Good breakfast and helpful staff. Many rules for guests to follow. Was disappointed with amenities overall. Had to block out light from front window. Hot tub broken.. Host and hostess helped with tourist information.

"Great stay!"

5
02/06/2017

The customer service was top notch and the rooms are super clean and spacious, we stayed 4 in a room with two king size beds and it was perfect. Everything is very close to drive to. The coffee and free breakfast was an extra bonus. Ample parking and quiet space.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property on TripAdvisor. We are glad that you enjoyed the two King size beds as well as the breakfast. Please come see us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice Clean Hotel, no dining facilities except breakfast"

3
31/05/2017

Nice clean hotel rooms very small bathroom but still clean. no place to eat if you arrive looking for a meal but there are places round about you can travel too. The main point is that the rooms were clean

"Comfortable, spacious room, and friendly helpful staff."

5
30/05/2017

From check in to check out, the entire experience at this motel was great. Comfortable, spacious room and beds, terrific view of the mountains, friendly staff. Only thing lacking was green tea, which I'm accustomed to having @ breakfast. No deal breaker- the breakfast was always good and well staffed. Very well run hotel.

"Great spot"

5
30/05/2017

I was traveling with 3 women friends and we thoroughly enjoyed our 2 adjoining rooms. The rooms were great. We enjoyed our breakfasts there even with 2 women who are gluten-free eaters as well as one of those being lactose-free. The hostess made fried eggs for the lactose free eater on one of the mornings and there were choices for the rest.

"Great motel"

5
28/05/2017

This is the nicest place that we have stayed at in Estes Park! Many of the motels/hotels are not particularly up-to-date. There are few of the well-known national brands even available in this resort community.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
We are glad you enjoyed your stay at Best Western Plus Silver Saddle Inn. We look forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"The title Best Western Plus fits this motel"

5
23/05/2017

We stayed here a night before a trip to Rocky Mountain Park, the staff were above helpful, when we needed a bottle of wine opened my friend carried it to the desk and the clerk opened it, never occurred to me that a wine opener would be one of the tools they have. The room was clean, enough electrical outlets available for the multitude of phones etc. Very clean rooms. Also the coyote we saw walking on the road in front of the motel was a plus for us city slickers!!

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. It sounds like your stay was enjoyable. Our staff looks forward to serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Comfortable and reasonable"

4
16/05/2017

Booked thru a 3rd party, should have booked direct, would have gotten my BW reward points. We were on the ground floor of the smaller building. Very noisy footsteps and conversation above starting early. OK because they must have gone to bed early but would have been really annoying if they stayed up late or we wanted to sleep late. King bed was clean and comfy. Room was large and there's a wall between the room and the sink, my Cousin's room was a little different. Nice walk in shower, which we really like. No tub. Breakfast included sausage and scrambled eggs, pancakes, yogurt, fruit, etc. We did not use the pool or the hot tub, too far to get back to the room and it was kind of cold that evening. No view from our side of the building. Overall considering the comfort, size, cleanliness of the room and the breakfast it is a very good hotel. If they were looking for any suggestion it would be to install a lot better soundproofing between the upper and lower floor.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for your review. It is good to hear that your stay was comfortable. We are glad that you found the room clean and enjoyed the breakfast. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Beautiful Room!"

5
16/05/2017

Our room was in the back of the complex. Parking right outside our door. Had a view of the Rockies!! Room very nice. Service very good and breakfast was delicious. Computers available to pre check your flight. Conveniently located to RMNP entrance. Within walking distance to town.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property. It is good to hear that you had an enjoyable stay. Our staff look s forward to serving you again. Cory Blackman General Manager [email protected] 970-586-4476

"Great property and friendly service"

5
13/05/2017

Everything here was great. The room had all the regular features and some extras, including fridge, microwave and safe. The staff was very helpful both with hotel services and suggestions for activities. The breakfast was better than average and had a good selection of hot and cold items. The hot tub looked inviting, but I didn't try it.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the review. It was a our pleasure to serve you. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"A "suite" hotel"

4
10/05/2017

We enjoyed a suite at this hotel. We had a balcony with a wonderful view of the Rocky Mountains. Lots of birds about also. The suite was clean and neat with an updated bathroom, large screen tv's in the living room and also the bedroom. Nice and quiet and easy to drive into Rocky Mountain Park and also Estes Park. We would definitely stay here again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property. We are glad that you enjoyed the suite. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Very Happy With Stay"

5
19/04/2017

This property is just outside of town. I was pleasantly surprised when I walked in my room to find a fireplace! I knew it would have a refrigerator, microwave, safe, etc. but the fireplace was a special bonus. There was a nice seating area as well. The staff was extremely nice and very helpful. I would definitely stay there again.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for taking time to review our property on TripAdvisor. We are glad that you enjoyed your stay and the fireplace. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Good quality for less"

4
12/04/2017

Surprisingly, it's good clean small hotel. Good rooms, service, convenient location and parking for money you pay. Friendly nice personnel. Very pleasant stay. Grocery store is close several minutes drive down the street

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for your review on TripAdvisor. We are glad that you had a good stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great Place to stay. Warm and Friendly"

5
27/03/2017

Everyone was very helpful and friendly. Rooms were clean and cozy. Had a fireplace in our room. That was a nice treat. location is great easy to get to all attractions. Plan to stay at this location in the future.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you enjoyed the fireplace. We look forward to seeing you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Well kept! Excellent Value! I'd stay in more Best Westerns based on this experience and I travel often."

5
24/03/2017

Wonderful, very courtesy front desk person and helpful. Propert is well maintained ed and by the attractions and cute town. Excellent service, by Estes Park, Colorodo, took a hike, ate breakfast, was comfortable.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for the nice review. We hope to be of service again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very nice hotel"

5
19/03/2017

Great hotel in a great area with a great price. We could see the mountains from our room, and a few elk wandered past a few times. There is an almost hidden playground behind the building with tetherball. The room was super clean, and the beds were super comfy. They had free breakfast every morning with different selections daily. It was just a perfect experience, and I would gladly stay there again while in the area.

BWPLUSSilverSaddle, General Manager at Best Western Plus Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel. It is good to hear that you had a perfect experience during your stay with us. We certainly hope that you can visit the Best Western Plus Silver Saddle Inn again. Cory Blackman General Manager 970-586-4476 [email protected]

"Decent hotel"

4
05/03/2017

My husband and I stayed here during an overnight trip to Estes Park. We were pleasantly surprised by the hotel. The room was a great value for the price. Room was clean and the shower had awesome water pressure and quick to get hot water. Breakfast is included. Staff was very friendly. Would stay here again!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear that we exceeded your expectations. We look forward to the opportunity of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Clean, friendly, great breakfast!"

5
27/11/2016

We had a great time staying at this hotel this weekend. My mother is very picky and she even liked it. It was clean, staff was friendly and the breakfast was great! And of course the views from our room were amazing in the Rocky Mountains so that helps too. Thank you!

"Just plain nice!"

5
11/11/2016

We love to head out west when the crowds are gone, and we have the parks to ourselves. The BW Silver Saddle made our stay in Estes Park delightful. Our clean room was wonderful, with a big comfy bed, fireplace, microwave, frig, 2 stuffed chairs, good lighting, great breakfast and helpful front desk help. The Safeway was right across the street so we picked up a heat and eat dinner every day. The park was about 15 minutes away. This Best Western is just plain nice!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for the nice review on TripAdvisor. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"A Nice Place"

4
09/11/2016

Check-in was easy and quick. The people were nice and room was clean and had a nice view. The bed was comfortable and the shower was large. We did not eat breakfast, but it was included. The ice machine was difficult to find, but otherwise we enjoyed the room. It is a bit out of town which helps to avoid traffic.

"my stay"

5
09/11/2016

The staff at this hotel were very friendly at check- in and check-outThe room was quiet, which allowed for a good nights sleep. nice to have free wi-fi and breakfast. Bedding even seemed up to date, and the room was clean.

"Very quiet and clean. "

4
07/11/2016

Place was near empty due to off season. Room was nice and clean. We were put in a handicap room and have no earthly idea why when place is empty. I would have loved a tub instead of a roll in shower. It was late, dark and cold so we stayed put. Check in took forever as we did not already have a reservation. Gentleman was very slow and seemed to do everything manually. Heat and fan mode only worked together. We like to keep the fan portion only running as white noise and to circulate air. Not an option on the unit as then heat ran continually too and room became a steam bath. If we were staying more than one night we would have addressed these issues.

"Beautiful place"

5
06/11/2016

Stayed here for 2 nights over the weekend. Very impressed with the facilities. The room we stayed in looks like it has recently been renovated and was very clean & comfortable. Breakfast was included in our package & there was plenty of choice of both hot and cold items availqble available. The staff were so helpful & friendly . It was lovely and quiet and is a short distance from town.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for the nice review. We are happy that you enjoyed your stay with us. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Good hotel"

4
01/11/2016

We have stayed at number of BW over the years. This property was clean, neat and the staff were pleasant. I would recommend this property. Convenient location, but out of the madness of traffic in Estete's Park.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay and hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park trip"

4
01/11/2016

Best Western was a pleasant place to rest over. It was in a convenient location, close to place we wanted to visit . We had a restful night and a relaxing dip in the hot tub. If visiting again I would stay there again if it was an option that I needed to look at, the staff offered good advice as to where to dine, and directions to locations that we were seeking out.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for taking time to review our property on TripAdvisor. We are glad that you had a pleasant stay. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Annual Vacation To Estes"

5
30/10/2016

My husband & I have stayed at the Silver Saddle for many years. The staff is very friendly and helpful. We love the mountain view, and the hotel is very clean and comfortable. The breakfast is nice too. The hotel is located close to the downtown gift shops & restaurants. It is a great place to spend our annual vacation!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for the nice review. We appreciate your continued patronage. Our staff looks forward to serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Once again this was the "Best""

5
28/10/2016

This past August is the 3rd time we've stayed at the Silver Saddle. It is still a great location and it always our go-to accommodation location. The rooms are clean and comfortable, the property is always nice, and the breakfast has been greatly improved. We were really impressed with the breakfast offerings which included bacon, eggs, fresh fruit, juices, a selection of cereals among other goodies. We love this place.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for the nice review! We are so happy that you stayed with us again. We look forward to the opportunity of serving you in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"Comfortable, clean accommodation"

4
26/10/2016

Stayed 1 night here, nothing to fault! The description on the website matched exactly what you got. Clean comfortable accommodation very quiet and a decent breakfast. Staff very good. Check in very efficient. Would stay here again!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We hope to be of service again. Cory Blackman General Manager 970-586-4476 [email protected]stesresort.com

"Nice Property"

4
21/10/2016

This is a nice, comfortable property that is well maintained. Our room was very clean and well appointed. The bathroom was very tiny. Breakfast was served in a small room off the lobby. It was very poorly arranged, with people bumping into each other as they navigated through the layout. Overall the experience was satisfactory.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you found the room to your liking. We have plans, this winter, to expand and remodel the breakfast area. There will be more space and a better set up on the buffet. We hope that you can visit us again. Cory Blackman General Manager [email protected] 970-586-4476

"Best Western Silver Saddle"

5
20/10/2016

This hotel surpassed my expectations. The staff were amazingly friendly and helpful. The rooms were very clean, the hot water was very hot. Had an iron/board in the closet. The breakfast was good,especially the mixed fruit (very fresh and hand cut). The room did not have any horrible odor, the toilet and tub were sparkling clean! The rug was clean (no stains), the bed was comfy. And the room was very quiet.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay. Our staff looks forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"excellent accomadations estes park"

5
19/10/2016

very pleased with cleanliness and hospitality at this hotel. always available for information about the area. Up to date about access to attractions and knowledgeable of availability. I would stay here again if I were visiting estes park and the rocky mountains.

"Easy to find & get to park"

4
04/10/2016

We're glad to find a nice BW in Estes Park. Clean& roomy & met our needs. Quiet & clean. Nice setting. Breakfast was good. Glad that this hotel is not right in the noise of downtown. Will definitely come back again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
thank you for taking time to review our hotel on TripAdvisor. We are glad that you enjoyed your stay. We look forward to the opportunity of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Our stay in Estes Park"

5
04/10/2016

While visiting Rocky Mountain Nat Park, we stayed at the Best Western in Estes Park for three nights. It is a well run and maintained motel with a good breakfast. We will stay there again if we return to Estes Park.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle Inn, responded to this review
Thank you for taking your time to review our hotel. We are glad that you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Great little hotel!"

5
03/10/2016

Fantastic location close to all the amenities of downtown Estes Park. Short walk to the stop for the hiker shuttle into Rocky Mountain National Park. The included continental breakfast was tasty and a great addition. The rooms were very clean and housekeeping was quick to get things clean and back into shape in the mornings. Would definitely recommend to another guest.

"Relaxing stay in a well-maintained motel"

5
03/10/2016

We would recommend the Silver Saddle to anyone who comes to Estes Park. If I could change 1 thing it would be to move it farther out from the center of the town away from traffic, but other than that, it is a great place for couples, single travellers, or families. Loved having the back balcony on the room with a bit of a view of the mountains! You can't get that in many motels!

"Great place to stay."

5
03/10/2016

Very clean hotel. The best was very comfortable and house keeping had the room cleaned and back to perfection early in the morning. The included breakfast was delicious and a wonderful addition. This location provided for easy access to downtown Estes Park and Rocky Mountain National Park. There were elk grazing just down the road. Will definitely consider staying here again in the future.

"Don't go to bed until your neighbors do"

3
02/10/2016

When I walked into the room, I really liked it. The room was spacious with good decoration. The fridge and microwave were in a separate area with the wash station. I expected a good sleep at night. I stayed at the hotel for two nights. First night I was woken up by the neighbors talking in their room. I could hear clearly all the noisy for about an hour, but not what they were talking about. The second night, I was woken up very startled and scared by a loud noise from next room. The hotel offers free parking and breakfast. The breakfast was good with cold food like boiled eggs, hotel yogurt, milk. cereal, pastry , juice, coffee etc and hot food such as scrambled eggs and potatoes. Once the room is booked, the full amount is charged. Once checking in, $50 will be charged in case any repair needed, if not, the charge will be disappeared from your bill.

"Best Western gives the best value"

5
01/10/2016

I brought a group of 10 with me to Estes Park Best Western Plus Silver Saddle. Our check in process was smooth, the rooms were clean, modern, and equipped to handle all of our needs during our stay. Most hotel rooms are close in quality in this price point, but the staff makes the difference here. They were helpful and always had an awesome attitude. This is my hotel of choice when I visit Estes Park.

"Very immaculate"

5
29/09/2016

Hotel is in a perfect location, very immaculate. Staff is very helpful, rooms are perfect....a absolutely perfect place to stay!! . Our room was very clean, as was the bathroom. We reserved the rooms ahead and had no trouble checking in. Our room was exceptionally clean as was the bathroom. We will definitely stay here next time we are in Estes Park.

"A Very Nice Experience"

5
29/09/2016

We truly enjoyed our stay at the Best Western in Estes Park, Colorado. The room was comfortable, breakfast very good and the staff members we encountered were pleasant and helpful. Will definitely stay, again, at this property when visiting Estes Park.

"Stay at Best Western Silver Saddle!"

4
24/09/2016

This hotel is nestled in a picturesque area of Estes Park with great views and very close to downtown Estes Park and other parks and sites. The rooms are very large, comfortable beds, nice large vanities in the bathroom, microwave/mini-frig and internet. Large TV with multiple channels. The staff is always accommodating and very nice, and the breakfast offers a wide selection and very tasty! The breakfast staff is welcoming and friendly as well. I thoroughly enjoyed my stay and even say a herd of elk nearby as they grazed! What a treat! Thank you Best Western!

"Excellent choice"

5
22/09/2016

Stayed here for 5 nights. Absolutely one of the best places we have stayed at. Close to RMNP and close enough to Estes Park downtown. Rooms very clean, spacious, comfortable beds, Hugh TV, WiFi, laundry room,computer room to print your boarding passes, Spa (didn't use), and the most friendly and helpful staff. Breakfast is a bonus. Bacon, sausage, biscuits with gravy, waffles, pancakes, eggs, potatoes, cereal, fruit, yogurt, juice and coffee. Thank you Best Western Estes Park

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. It was a pleasure serving you! Cory Blackman General Manager 970-586-4476 [email protected]

"ADA Access"

5
21/09/2016

I have never been in a hotel/motel that was so accommodating and so accessible. This hotel has gone beyond compliance with the ADA. Also, the staff was just very nice and polite. I recommend this place, especially to any person with a disability.

"Very clean, quiet, comfortable base in Estes Park"

4
20/09/2016

I just spent two nights here for some day hiking in nearby Rocky Mountain Natl Park. My room was very clean and comfortable, with excellent wi-fi and shower. The hotel is just outside of the main part of town, which is helpful on the weekend given the traffic! My included breakfast was typical of this kind of hotel: so-so in taste but plentiful and served cheerfully. I'll stay here again on my next visit to Estes Park.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the taking time to review our property on TripAdvisor. We are glad that you enjoyed your stay. Our staff looks forward to hosting you again! Cory Blackman General Manager 970-586-4476 [email protected]

"good palace to stay"

4
18/09/2016

this is a nice place to stay. is clean and well kept, staff is nice. the thing you will find strange is the the breakfast set up. you are given a "breakfast ticket" and you are suppose to bring it with you in the morning. then they count the number of people going into the breakfast area and only so many are allowed in at any one time. never seen this before

"Best Western, Silver Saddle, Estes Park, CO"

5
16/09/2016

We enjoyed our stay at the this well-run facility convenient located on Hw. 34 on the north bank of Lake Estes. It is accessible without encountering the heavy traffic which is often a problem in the town. It features a friendly, competent staff, comfortable rooms, and includes a quality breakfast. Great view.

"Best Location in Estes Park"

5
15/09/2016

Our room was 218 and it was excellent. Bed was very comfortable (except for the hard pillows), quiet location and we enjoyed our balcony overlooking the mountains. I think perhaps this was the best Best Western we have stayed in. The breakfast area was quaint and selection of food choices was good. I highly recommend this Best Western.

"Spotless and inviting"

5
12/09/2016

Spotlessly clean throughout these premises. Decor is modern and appealing with bathrooms in many rooms fitted out for disabled folk. Air conditioned rooms are very, very quiet and so a good sleep is guaranteed. Breakfast buffet is very good also with very pleasant reception staff. Plenty of parking right near your room.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. It has been a pleasure to serve you! Cory Blackman General Manager 970-586-4476 [email protected]

"Perfect"

5
11/09/2016

Stayed here two nights and we were so happy that we didn't spend more money at the other hotels we were considering. Rooms were large and very comfortable. Great free breakfast with a pancake machine! Staff professional and friendly. Save your money and stay here with the same or better accommodations. Use the savings on a great meal at one the great restaurants in Estes Park. We chose Mama Roses which was delicious.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our property on TripAdvisor. We are glad that you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Decent place"

3
11/09/2016

The property (and the room) itself was nice and clean. The breakfast area was cramped. They layout of the serving area was at odd angles so it was difficult to get what you needed without bumping into others (or waiting for them to move out of the way) The seating area was also tight. The breakfast selection was decent. The service overall was average. Wifi worked well

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for your review. We are glad that you found the property to be nice and clean. We have plans this winter to remodel the breakfast room. We hope that you will stay with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Great stay, great staff "

5
10/09/2016

We have stayed here before and were just as happy as we were last time. Rooms and beds were extremely comfortable. Had good wifi, a/c, mini frig and microwave. We had everything we need. Complimentary breakfast was very good. Staff very friendly and helpful. Very conveniently located to park.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for your return business! We appreciate the nice review on TripAdvisor. Our staff looks forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very comfortable and VERY quiet"

4
07/09/2016

My wife and I had an excellent overnight at the Best Western Plus Silver Saddle. The room was good sized and surprisingly quiet, We didn't hear a sound from other rooms or the parking lot. The breakfast was one of the best that we have had at a Best Western. They had cheesy scrambled eggs and even onion bagels. Definitely a treat, The hotel is close to downtown and a Safeway grocery store which made things very accessible and convenient. I would stay here again if I were in the neighborhood.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. It is good to hear that you enjoyed your stay and enjoyed the breakfast. We hope that you will visit us again! Cory Blackman General Manager 970-586-4476 [email protected]

"clean and orderly place"

4
06/09/2016

We spent two nights to do some hiking in the Park. The fellow at the desk was careful to spend time getting us checked in and give us all the information we needed for our stay. Key, room location, hot tub rules and breakfast ticket. We were down around the back which meant a bit of a walk to get places. We used the hot tub, and did not have to yield to anyone after 15 minutes. Towels and key from the front desk. A nice soak after hiking. Breakfast was really nice. Several hot choices, mini-waffles, meat and eggs. A nice detail was grated cheese and salsa for toppings. Also nice that they had mini-biscuits and mini-butter; take as much as you like but you didn't need to waste food if you wanted a small portion. The room is monitored by a ticket checker so we felt safe, ha. No TV blaring during breakfast either, just elevator music. Very thoughtful touches made this a pleasant stay.

"Great hotel, big room, great location "

5
06/09/2016

We stayed for 3 days over Labor Day weekend. We had 2 queen beds. The room is spacious, clean, and the staff was helpful. It is one of the cleanest rooms I've stayed in! The maintenance man was cleaning the AC filters. The beds were a bit soft for me. The hotel in a few miles from downtown but is easy to get to the park.

"Good Location"

3
05/09/2016

Pros: Location-- very short drive to downtown Estes and the park. The hotel rooms are extremely clean and well maintained. Cons: Outdated and doesn't feel like other BW Plus hotels (lacks the upgraded feel and amenities of other BW Plus properties) The breakfast, although provided at no extra cost, was not good and not displayed well. The hotel also requires that you bring a breakfast ticket each day and does not allow any food to be taken out of the small breakfast area... I got some looks from staff for taking coffee to go. I'm a very loyal BW customer (I like getting the points for free rooms), but probably won't stay here again simply because it felt like such a low grade BW.

"Best little stay"

5
03/09/2016

We stayed 2 nights. The hotel was very clean and staff were friendly. The a/c works great and the room was spacious. The hotel is close to downtown Estes and the Rocky Mountain National Park. Estes Lake is just a short walk or 2 minute drive away...a great place to visit for getting outdoors.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear that you had an enjoyable stay. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Comfortable Stay at the edge of Estes Park"

4
02/09/2016

We had a great, short stay a this Best Western Hotel on the east side of Estes Park. the room was comfortable and clean. The front desk staff was very helpful with great restaurant recommendations in town. They had a basic breakfast offering with cereals, eggs, sausage, waffles, fruit, juice and coffee. The hotel has a pool and a hot tubs that you can reserve for private use in 15 minute blocks.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great View "

4
01/09/2016

We had a room on the lower level and the view of the park was great. The room was very clean, had a fridge and microwave, and new shower. The hot tub was really nice, but a long walk from our room. Breakfast was excellent, lots of hot choices and delicious coffee cakes each day.

"View the Rocky Mountains with Morning Coffee."

4
01/09/2016

My brother and I spent six days at Silver Saddle, the staff was extremely friendly and helpful. Every morning they provided a hot breakfast, which was great. When we asked for advice or help they went out of their way to help with finding a place to eat, or travel in the area. Our room was on the second floor and had a bench outside our room with a great view of Estes Park and the Rocky Mountains. The motel was just a couple blocks from downtown Estes Park and the hotel where the "Shinning" was shot, plus only 4 miles from the entrance to RMNP.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. It is good to hear that you enjoyed the breakfast and the views. Hopefully you can visit us again some time. Cory Blackman General Manager 970-586-4476 [email protected]

"Not Bad"

3
31/08/2016

Other than a slightly nicer breakfast than some hotels, I'm not really sure why they call this a "Plus". No major complaints or surprises, other than the AC unit smelled like burning wires at times. But not overly impressed for the cost.

"Nice Clean Hotel"

4
30/08/2016

Very nice maintained hotel. The desk was friendly and helpful on dinner ideas too. Our room was ready. A smaller king room with the window facing the parking lot. The room was very clean and well appointed with ref, microwave, in room coffee. The bathroom was fair size and again very clean. Breakfast: was good and served in a nice room note "No food can be taken back to the room" Check out time seemed early at 10:00am Use Best Western's web site for reservations and best rates. Note your card will be charged in full at time of reservation.

"Nice hotel close to Estes Park"

3
30/08/2016

This hotel is on Hwy 34 as you first enter Estes Park from the East. Nice and spacious room. We needed additional shampoo, which the front desk happily supplied. The free breakfast was good. We didn't spend much time in the room or at the hotel due to other activities, but it met our needs.

"Highly Recommend!"

5
27/08/2016

I'm not sure what I expected by booking a Best Western as I normally do not stay at this brand hotel but we were so pleasantly surprised. I could not recommend this hotel more. The front desk staff was helpful and courteous. I loved the that our rooms open to the outside as we had been camping the days before coming here and had a cooler, food, and a lot of gear. It was great to have easy access to bring this all in. The room was clean and well-appointed. I loved having a small frig/freezer. The breakfast was delicious and substantial. Such a great amenity to provide. We also went in the pool. It was clean, the chairs were very nice and the front desk provided towels. All in all, our stay was great. We will most definitely stay here next time we are in Estes!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review! It is good to hear that we exceeded your expectations. We look forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Wonderful Experience"

5
24/08/2016

Extremely Clean the rooms are very new not one thing nicked or marked. Super large bath room, we took the King room. Awesome Breakfast it is buffet style with bacon, eggs, pancakes, biscuits and gravy while we were there. Super Staff. We Loved it. Thank You.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are pleased that enjoyed the room and the breakfast. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"great place to stay!!"

5
22/08/2016

very friendly staff. Breakfast is very good. Rooms are spacious and very nice. the hotel location is great for exploring the north end of RMNP. Hotel is also close to the lake and has a walkway right into town. Definitely love staying here and will do so again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed your stay. We look forward to the opportunity of serving you again! Cory Blackman General Manager [email protected] 970-586-4476

"Fantastic remodeled room"

5
22/08/2016

We booked a room with a king-sized bed. You can imagine our surprise when we opened the door and found not one king-sized bed but TWO! The room was huge. It was well appointed and had a lovely fireplace as well as a kitchenette. The room was lovely. When they renovated they took extra care in the details - like crown molding. We also enjoyed the balcony that overlooked Estes. We would definitely recommend the Best Western PLUS Silver Saddle.

"Estes Park Resort Wedding Weekend"

4
20/08/2016

Room was big. Fairly dated with paneling, air conditioner, carpet, etc. Bed was very comfortable - for us one of the most important features. It was clean. A little high priced compared to places we usually stay, but compared to other places in Estes Park it was fairly priced. Had a gorgeous view from the bedroom window. Front desk staff was very helpful and friendly.

"Beautiful Hotel w/great breakfast included"

5
16/08/2016

We spent a few nights in Denver at a Doubletree by Hiltion and two nights in Estes Park at the Best Western Plus. The BWP was so much nicer than our other accommodations. We really liked having a ceiling fan in the room and that we had the ability to open the window - it was so nice to breathe the crisp mountain air in the comfort of our room.

"Beautiful View on Rocky Mountains from Balcony"

5
14/08/2016

Centrally located. Friendly, Helpful Staff. Beautiful View of Rocky Mountains from the Rooms Balcony. Very Clean, contemporary two king size bedroom...very comfortable beds. Microwave and frig. Laundry facilities on premises...which we used. Nice Pool. Friendly , helpful staff.Internet worked great. Breakfast Menu....had something for all; eggs, bacon, small waffles, fresh fruit, yogurt, bagels, oatmeal and cereal milk, juice, coffee, tea. This is my second stay at this hotel......my first stay here was in 1993.....same great service this time as the first.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you chose us for another stay. It is good to hear that we exceeded your expectations. We look forward to the opportunity of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Rocky Mountain Way"

4
11/08/2016

Located at the gateway to Rocky Mountain National Park in Estes Park, CO. good location to head into town or into the Rocky Mountain National Park... comfortable room and secure surroundings.. Parking was a little tight when hotel was crowded, but served an excellent complimentary hot breakfast with many options

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are pleased that you found your stay to be enjoyable. It is good to hear that our breakfast offerings met your needs. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Pleasantly Surprised!"

4
10/08/2016

We made a last minute trip to escape the Texas heat. Not many vacancies in Estes Park so we had to "settle" for a Best Western. Very nice place. Hotel manager was very helpful in recommending where to eat, where to hike. There is a free shuttle in town that stops right at the hotel and takes you into town. I would definitely stay here again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We will look forward to the possibility of serving you again. Cory Blackman General Manager [email protected] 970-586-4476

"Impressed! "

5
09/08/2016

I was very much impressed by my stay here! Despite the motel layout, the rooms were quite modern, clean, and comfortable. Nice view from our room; had a bench right outside our door which was nice to sit on at night. Breakfast was standard, pool and workout facilities were not that great. Staff were wonderful, highly reccomend!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing us on TripAdvisor. We are glad that you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Older hotel with very nice people"

4
09/08/2016

We have stayed in some BW Pluses that were much newer and nicer, but this was an older property that is still well kept and had excellent folks to help at the desk. Everything was clean and requests were honored immediately. It was a bit far from town, but most of the hotels in Estes Park are not that close to walk into town easily. It really is an older motel-like situation, but, again, everything was just fine--especially the people who are there to help.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are happy that you enjoyed your stay. It is good to hear that our staff exceeded your expectations. We hope that you will consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"A decent place to stay"

4
08/08/2016

Decent hotel, decent breakfast but the breakfast area is small and hard to get around when there are several families eating, the room was clean and spacious, the pool was cold but clean. You have to check out a key to use the hot tub at 15 minute increments so that's kind of inconvenient, I had read that somewhere before going and couldn't figure out why, but when using it I realized it's because it is pretty dinky so I suppose it keeps people from monopolizing it for long periods. The public restrooms near the front desk are locked so you have to check a key out. The staff was very friendly.

"The Best in the West"

4
07/08/2016

My family and I originally wanted to stay at the hotel that we were at a couple of years ago but by the time we chose to make reservations, the place had no vacancies. We stumbled upon Best Western, read some reviews, and booked four nights and five days there. When we got there around 2 pm in the afternoon, the front desk said our room would most likely not be ready until 4 pm. For some people, this wait would have been horrible, but for my family, we were fine with waiting a couple of hours. We played miniature golf while we were waiting and returned after 36 holes. Our room was on the third floor and near the stairs which was very convenient. The room had two king sized beds, a full bathroom, a large television, a small microwave and a small fridge, a small coffee pot, a desk and chair, and a nice view of the Rocky Mountains. The front desk and breakfast opened at 6:30 am. Breakfast was served until 9:30 am while the front desk and fitness center were open till 10:30 pm. Upon checking in, our family received a yellow slip of paper which would get us into the breakfast room, right next to the front desk. They would randomly choose to check our pass so we learned to always bring it. Breakfast was very nice and offered a wide range of options. There were several different cereals (Cheerios, granola, wheats), scrambled eggs and cheese, skim and low fat milk, mini biscuits and waffles, oatmeal (Quaker brand), cantaloupe and watermelon, yogurt (black cherry, strawberry banana, and strawberry flavors), toppings like coconut flakes, chocolate chips, craisins, and banana chips), sliced potatoes, coffee bread, bagels, English muffins, pancake mix and pancake maker, toaster, apples and oranges (whole fruit, not sliced), and a wide variety of jellies and syrups. In total, I definitely enjoyed the breakfast there. I just wish that the biscuits were offered everyday because my mom was disappointed when she saw the potatoes instead of the biscuits one morning. And the breakfast room can get very full and crowded around 7 am (a prime time for breakfast) which makes having a quiet breakfast hard to get. The fitness center is literally a closet but it has a treadmill so I can't complain too much. I just wish that it also had Dumbbells instead of just the three little weights machines that only work the biceps. The room is adjacent to the "public" restrooms, which is not very pleasant. Also, I think the room key should allow us into the fitness center rather than having to ask for a key at the front desk everyday. As for the room and service, the room provided just the amount of space that we needed. The television had a lot of channels including my favorites, Food Network and Hallmark. We were given four towels everyday by the maid and were always welcomed back to a well made room at the end of the day. The beds have reading lamps along with normal lamps on the side. I would suggest bringing a power strip because there are only a couple of outlets near the bed. In general, the room was very clean and we encountered zero bugs inside. There are both stairs and an elevator for convenience and parking spaces that lead you straight to the entrance of the building. If we didn't want our maid to come in right away, we just pressed the privacy button and that worked perfectly. This hotel is located just five minutes away from downtown Estes Park. This is perfect because we were able to avoid the crowd of visitors while also being able to easily access the shops and restaurants. To learn more about some of the nice shops, activities, and restaurants that my family visited, check out my other reviews. To cap this off, like the title of this review mentions, this hotel is the best in the west so go check it out. Hope this helps.

"Clean, comfortable, spacious room; price was good"

5
07/08/2016

We stayed in the new wing, Very clean, comfortable and spacious room. We booked online 2 months ahead of time and got great rates. Quiet. Breakfast was very good for the type of complementary hot breakfast. Free Wi-Fi worked well.

"Stay here! Not sure why this is #12 in Estes Park..."

4
06/08/2016

Summary: We stayed here after a failed night at the Silver Moon Inn. We are glad we did! Room: The place was so immaculate. The grounds, the room, etc. All were perfectly maintained. Staff: Other reviews say that the staff wasn't friendly...we had a good experience though. You can tell the place is run very tightly, and it shows in the maintenance and upkeep. We were happy with our experience. Overall value: Really good. Location: It is not on the main drag, but we actually liked that. The downtown area gets SO crowded, and it was easy to skirt around it from this location. Would I stay here again: Yes, No question.

"Not five star but does the job"

5
06/08/2016

We stayed here for two nights in August so we could be close to the Rocky Mountain National Park. My husband booked it so when we pulled up I was not thrilled it was a road side motel but I have to say it did the job! Very clean; quiet despite being on the road; comfortable & warm. If you are coming this way I would recommend it. Este Park the town is ok. Food in town is terrible so we drove 45 mins into Boulder to go to the Wholefoods & restaurants.

"Fresh and clean. "

4
04/08/2016

We stayed in a large room on the backside of the grounds. The room was extra wide because it was handicap accessible. The grounds and the room were clean and well keep. Be careful at breakfast. The tables are of poor design and I hit my shin on the legs of the table and ended up with a bruise. Also, the eggs were made with cheese. I don't care for cheese with my eggs.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel. We are glad that you enjoyed your room. Please consider staying with us again. Cory Blackman General Manager [email protected]

"Great Place to Stay in Estes Park"

4
28/07/2016

I don't normally do reviews, and usually take reviews "with a grain of salt". However, this motel lived up to it's ratings, and expectations of a Best Western Motel. Price was reasonable for season and location, staff were pleasant, room was very comfortable.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking the time to review our hotel. It is good to hear that you enjoyed your stay. We hope to be of service again. Cory Blackman General Manager 970-586-4476 [email protected]

"Fabulous Mountain View!"

5
27/07/2016

I took my boyfriend to see his first mountains ever...the view from the balcony was fabulous! The staff and hotel were excellent. The rooms were very clean and fresh. Breakfast had a variety and was very good.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed the views, the rooms and the breakfast. Please come visit us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Comfortable stay"

4
26/07/2016

We were here during a late fall weekend, to get started on some holiday shopping. Our room was clean and comfortable. There were good options at breakfast time, but we did find the layout of the food to be a little crowded, causing human traffic jams when everybody's trying to eat and run at the same time. The staff were friendly enough and we did not encounter any major problems in our room. Overall, it was a very comfortable stay!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you found the room to be clean and comfortable. We are working on our breakfast layout to allow better flow through the serving area. Our staff looks forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Not customer friendly - at least in this one case."

1
24/07/2016

Probably a fine place to stay, but I won't find out. Policy overrides good customer relations at least with the manager. Hope you have better luck. Estes Park is too beautiful a place to not have a better vibe.

"Very happily satusfied"

4
21/07/2016

We were very happy all around! Easy check in/out. A nice, clean room with a view of the mountains. A two minute drive to the town and a very short drive to Rocky Mountain National Park. A nice breakfast spread, included. And most especially a helpful and friendly staff who used their knowledge of the area to help fine tune our plans!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you were happy with your stay. Our staff looks forward to the possibility of serving you again. Cory Blackman General Manager [email protected] 970-586-4476

"Nice hotel with good breakfast"

3
20/07/2016

We received a room that was down a very short hallway, I think the one of the only rooms not directly accessible from outside. Room was great but the a/c in this particular room as very noisy, to the point that every time it came on it would rattle at some point and wake us. Room was always clean and the breakfast was good.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you found the room clean and breakfast good. We will check the air conditioner to address the rattle. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"completely satisfied"

5
16/07/2016

Wow! I was pleasantly surprised--for a Best Western, this is a great hotel! The staff is very helpful and attentive, the grounds are well-maintained and it is in a great location, close to restaurants, downtown, a Safeway and the park entrance. Breakfast was nice, with plenty of options, both hot and cold. I was most pleased with the room--two king beds and very spacious for kids, with a desk, table and chairs and great balcony to sit, eat, relax and enjoy the view. (the room also includes a small microwave and refrigerator which we utilized a lot) We used the pool as well as the spa--small but still adequate. I recommend this hotel especially if you have children--quiet but lots of room to roam.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you enjoyed the accommodations. It is good to hear that you liked the two King beds and balcony. We hope you will stay with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"A Very Good Choice"

4
15/07/2016

We stayed at the Best Western Plus Silver Saddle for only one night prior to going to Rocky Mountain National Park, and it turned out to be a very good choice. We had one two-queen room and one king suite. Both were comfortable and quite large. The rooms have exterior entrances from the parking area, so there is the potential for noise from vehicles or people, but at least in my case any noise died down before I went to bed (and it was never major in the first place). Breakfast was fine--what you normally expect from BW--wifi worked well, and check in/out was quick and friendly. We especially appreciated the time the man who checked us in took to tell us about several restaurants for dinner and point out their location on a map. The location is very good for anyone planning to visit RMNP. I'd like to visit the national park again. If I do, and if I enter from this direction, I would be happy to stay at Best Western Plus Silver Saddle again. I'm sure there are other good options as well, but this one met our requirements.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you enjoyed your stay. Our staff looks forward to the opportunity of serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Clean rooms, good breakfast, small pool"

3
13/07/2016

Rooms are very clean and fairly large (especially bathroom area). The breakfast was good each morning - lots of hot options. Outdoor only pool - seems like most hotels in the area are only outdoor which is too bad as it can be chilly. The pool was heated well though so temp was fine if you stayed under water. The only unfortunate thing is the hotel casts a shadow on the pool which puts half the pool in the shade and can get chilly. All around the hotel is a good option for your stay in Estes.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We look forward to the opportunity of serving you again! Cory Blackman General Manager [email protected] 970-586-4476

"Such a great hotel!"

5
12/07/2016

We stayed here last year and loved our stay so this year came back! Very clean hotel with great breakfast. This time we had a double king room with a balcony that overlooked the Rockies! Neighbors behind hotel must feed birds - they have multiple blue bird houses out - so in the morning lots of bluebirds, hummingbirds everywhere! Very enjoyable! Will definitely ask for room 222 again!!! They have a nice pool and a playground for the kids and it's right near a Tolley pickup location.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for once again staying with us. We appreciate your nice review. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great Location"

4
10/07/2016

Staff at the Best Western Plus were wonderful. Everyone was very friendly and helpful. Location is not downtown but just a short drive. We were here over the 4th of July and were able to see the fireworks from the marina. Breakfast was delicious and changed with the day. Eggs and pancakes and waffles every morning with either bacon or sausage. Fresh watermelon and melon too. Coffee was really good. Free wifi. Coin washer and dryer-can buy soap and clorox two-obtain a key from the front desk and its your private laundry. Room was always clean and housekeeping did a great job. I would have given 5 stars but we did not like the mattress or pillows. Maybe just us but we woke up with back and neck aches. We would stay again if hotel was to obtain new mattresses and pillows.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed the breakfast. We hope that you will consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Enjoy Estes Park and the Rocky Mountain National Park"

4
09/07/2016

We were in town for just Friday - Sunday. 2 nights here at the Best Western. It isn't in downtown and not really walking to restauraunts but its probable most have a car so not a big deal. The hotel itself was friendly, had the continental breakfast options and had enough parking. The room itself wasn't what I booked but it worked fine. I can't tell you how comfortable it really was after hiking 10+ miles a day we were tired. There was a fridge that was nice to help keep stuff in. The breakfast area gets very busy and runs out of food at the rush so it takes time. There were elk in the parking lot and even some babies near ny that you could see from the door.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We hope to be of service in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"Great hotel "

5
06/07/2016

Hotel was very clean, nice outdoor pool, close to all the shopping and downtown area. Great view of fireworks from our balcony. Breakfast was good also. There is also a washer and dryer which is a plus but only one so you have to hit that at the right time to get in. 1.75 to wash and 1.75 to dry. The office will make change for you if need be but I took my own and own laundry soap. There is also soap you can purchase soap ot sure how much that was. They had a small little Shop by the office also for small things you may forget. They also have a couple swing seta back behing the hotel for the little people to burn off energy. Over all great stay would stay here again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you had an enjoyable stay. We hope that you will consider staying with us again in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"Fantastic Experience!"

5
05/07/2016

While this isn't a "luxury" hotel, this is the best hotel experience I have ever had - & I travel a lot! The rooms are large, very clean, the beds are very comfortable, & there is a fantastic view of the mountains from the balcony. Their staff are all very friendly and their free breakfast was excellent each day. It's a short drive from the shopping area in Estes Park, which means it was very quiet. I would highly recommend this location!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are pleased that your time with us was enjoyable. It is good to hear that you found the breakfast to your liking as well. We will look forward to serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great stay while visiting RMNP"

5
04/07/2016

Our family of four was lucky enough to have a room with two king beds. The room was very nice and spacious. I liked having the vanity in an area separate from the shower. Their breakfast is one of the best I have ever had!! Great place for couples and families. Very quiet even when full. If you stay here you won't be disappointed. Outdoor pool was nice as well. We took the shuttle once to downtown and drove twice. Was glad to find parking in Estes Park to explore the downtown restaurant and shopping area. I wish all resort areas were more like Estes Park.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear that you enjoyed staying in one of our two-King bed rooms. I will let our breakfast staff know that you enjoyed their offerings. We hope that you can visit us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Large rooms"

5
03/07/2016

We thoroughly enjoyed our stay at the Best Western Silver Saddle. We received the mountain view that we requested and were pleasantly surprised with the enormous room. We loved having two king beds for our family.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you enjoyed your stay. We hope to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great hotel. "

5
29/06/2016

We stayed overnight for just one night but were impressed. Very nicely renovated room. Our room had an outside entrance and over looked the mountains. Beautiful view. The room was very clean. The pool was nice as well. I would recommend this hotel for a short term or long term stay.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel. We are glad that you enjoyed your stay and the views. We look forward to seeing you again. Cory Blackman General Manager 970-586-4476 [email protected]

"GREAT experience in Estes Park, CO"

5
29/06/2016

From the considerate and caring front desk staff (all shifts) to a clean room where everything worked, this is truly a great hotel! PLUS, they even had BACON on the breakfast menu! Property has obviously been cared for and maintained.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. It is good to hear that you had a nice stay and we are glad that you enjoyed the bacon! Cory Blackman General Manager 970-586-4476 [email protected]

"disappointing"

3
27/06/2016

This was very overpriced for tiny room that was not modern. Don't think the doorknob to bathroom had been updated since the 70s. Everything was clean and the staff was friendly, but we were disappointed, especially after coming from Aspen and spending way less for a much better room.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you found the property to be clean and the staff friendly. We are sorry that you thought we are overpriced and that the bathroom door knob is not updated. We hope to be of service to you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Beautiful views"

5
26/06/2016

Yes .....the views are spectacular, plus it's very quiet, off the beaten path. Not down town but an easy drive in. Our room was very spacious and probably one of the cleanest rooms I've ever stayed it. The check in was fine, the guy was not overly friendly, but hey, he might have had some issues of his own. At check out we were greeted by a much nicer man ( btw, he was our check in man) OK, another day!!! The breakfast was really good and the area was super clean!!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed the views and found our property to be very clean. We hope you can stay with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Clean room, great view...but..."

3
26/06/2016

We had a room with mountain view, room was very clean with a balcony. Enough space for the two of us, would also fit for four without problems. Breakfast included, very small room, only white bread, no marmelade, only apple jelly. You are not allowed to take anything from the buffet out of that room, an elderly lady watches everything you are doing. Restroom using in that area requires a key, you have to ask for that at the front desk! Using the hot tub is allowed for max.15min, to use it you must get a key from the front desk, it is inside, very sticky, small room, too much clorine in the water. Outside pool, towels available only at the front desk. Whole property is non smoking, smokers are meeting at the street. A lot of cameras everywhere, it feels like "big brother is watching you". Although rooms and location are good, there are too much rules for everything, the rate is too expensive for what you get, breakfast below average, we would not come back! Sorry about my english, came a long way from Germany.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are pleased that you found the accommodations to be clean with nice views. We are sorry that you were not happy with our hotel policies. The security cameras are in place for guest safety. Our total non-smoking policy was implemented as a result of an overwhelming amount of our guests requesting a complete non-smoking environment during their stay. Cory Blackman General Manager 970-586-4476 [email protected]

"June 15, 2016"

4
26/06/2016

We staid here on our way home form Yellowstone Naitonal park. It is a little hard to get ot but once there it is quite nice Thw room was nice and it was very comfortable. Th parking is limitedd and we had to park some distance from our room. The morning breakfast was good. We each had scrambled eggs.. The manager susggested a great steak and seafood resturant whic we tried two nights. We wold definitely stay here again if the need arises. .

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for your review. It is good to hear that your room was comfortable and breakfast was good. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice Hotel"

4
26/06/2016

Overall I had a very nice experience at this hotel. The heated pool and hot tub were a plus. It had a lot of rooms with great views but I was not able to get one of those due to lack of availability. I was a little disappointed since I am a Diamond Member and thought they would have checked prior to my check in that was the case and made sure to accommodate me with a room with a view. The room itself was very nice even without the view. The hotel has a great breakfast and the hostess Susie was extremely friendly and helpful. A real keeper and asset to the hotel.

"Enjoyable stay"

4
25/06/2016

We stayed in the "new addition." Very nice room with a view of the lake. The free breakfast was better than ones we've had at more expensive chains. The scrambled eggs with cheese were tasty and real - not powder eggs. A couple of computers and a printer were easily available to print boarding passes. Highly recommend for a family stay as this hotel offers good value.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. It was our pleasure to serve you. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park"

5
25/06/2016

Excellent, would recommend to everyone. Great location to Rocky Mountain National Park. Very helpful and knowledgeable staff, facilities well kept. Easy commute to downtown Estes Park and the Stanley Hotel.

"What a Surprise"

5
24/06/2016

This hotel was a surprise. The outside is attractive but the interior and rooms were a beautiful surprise. Huge chair moldings,wonderful decor and the cleanest rooms we experienced on our trip. I still haven't figured out how they get the bathroom chrome that shiney. Truely impressive operation. Let me mnetion, the young lady who checked us in was wonderful. She made checking in a joy. AAA+

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay. Please consider staying with us again on your next visit to Estes Park. Cory Blackman General Manager 970-586-4476 [email protected]

"Family Trip to Colorado"

5
23/06/2016

This Hotel is a nice place to stay. Rooms are very clean and well decorated. The breakfast was good, liked the fresh fruit served. Ideal location within the Estes Park area, long walk or very short drive to shopping area. Overall excellent value for price.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. It is good to hear that you enjoyed your stay. We hope to be of service to you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Well Run and Loved"

4
22/06/2016

Everything was extremely clean and well maintained.The only thing I can add to previous reviews was that the Breakfast far exceeded the usual chain included buffets. No, there was not a Breakfast Room monitor. I totally understand their "food only in Breakfast room" policy. It allows for great service at a reasonable price. The only thing I found odd and a little disconcerting was that they did not allow vaping on the property. I have never encountered this before since there is no danger of fire or smell. Oh well, I would still recommend. It is a very well run hotel.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the very positive review. We are happy that you enjoyed your stay and the breakfast exceeded you expectations. We hope to accommodate you on your next visit to the Estes Valley. Cory Blackman General Manager 970-586-4476 [email protected]

"A little over-priced"

3
21/06/2016

I've stayed at a number of Best Westerns and this was probably one of the worst hotel designs I've seen from their company. It's never good business when your customers have to ask for a key to use the lobby restrooms. The rooms overall are clean and what you would expect from Best Western. We stayed on the weekend and it ran $440 for a two night stay. You can find more affordable rooms in the area for sure.

"Comfortable with Great Spa"

5
21/06/2016

Rooms are well-equipped and have comfortable beds. Breakfast is excellent, well-prepared and with very good selection. Spa has wonderful jets, is clean and private with check-out system guaranteeing only one group at a time.

"Enjoyed our stay"

5
19/06/2016

The Best Western Plus in Estes Park was clean, the front desk staff were very friendly, the breakfasts offered a number of choices for most anyone's tastes, and is conveniently located for the town of Estes Park and access to Rocky Mountain National Park.

"Updated and clean"

4
16/06/2016

The hotel is updated, clean, modern, and most importantly quiet. Our family stayed in a suite. Two bedroom, two king size beds very comfortable. The pool and hot tub area were clean and well maintained. We will stay here again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you found the accommodations to be comfortable and clean. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice place to stzy"

4
16/06/2016

We stayed here for one night while visiting Rocky Mountain National Park. The check in seemed very time consuming but front desk person was very helpful with directions and restaurant suggestions. Our room was in a totally different building away front lobby. I was a little nervous because we were surrounded by a very large group of young travelers who were hanging out in the parking lot. It turned out they were not noisy at all. The room was very big with king bed. We did not request but got a handicap accessible room. The breakfast was adequate bug the room was small.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We look forward to the opportunity of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Silver Saddle"

4
15/06/2016

We've mainly been staying at BW's, and this one was about the same as our other stays. Nothing terrible to report, just an average hotel stay! It has everything we need! We do like the wide variety of breakfast options that are available. We were in the building with a floor above us, so we could hear the people above, but it wasn't a problem at all. We started bringing a noise machine with us and it drowns out any noise that might normally keep us up. Overall, a great time spent in Estes Park!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you had a comfortable stay and that the breakfast met your expectations. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Fantastic hotel"

5
15/06/2016

We stayed here while visiting Rocky Mountain National Park. The hotel was so nice! The room was big, clean, and comfortable. Breakfast was excellent. My kids enjoyed the pool and swing set. The location was great for shopping and visiting the national park. I highly recommend this hotel!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are pleased that you enjoyed your stay. I will let our breakfast staff know that you found their offerings to be excellent. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Nice Hotel near Rocky Mountain"

4
14/06/2016

The room was a bit stuffy when we arrived, but it was large, updated, clean, and even had a microwave and refrigerator! The bed was so comfortable that we slept in later than we planned! The only thing to keep in mind is checkout is at 10 AM and breakfast ends before that, so make sure to have an early start :)

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for sharing your thoughts on TripAdvisor. It is good to hear that you slept comfortably. We hope that you can visit us again! Cory Blackman General Manager 970-586-4476 [email protected]

"Great hotel"

5
11/06/2016

We picked the Best Western based on TripAdvisor reviews and we were not disappointed. The rooms were clean and big and the staff was helpful. What more could you want. I would recommend the hotel and stay here again

"."

3
10/06/2016

Housekeeping was great. Maintenance responded right away to our concern. We also had an issue with the hair dryer that I did not report. We had a one-year old, so we would've liked to take our breakfast to our room. The breakfast area was very cramped and crowded.

"Nice Hotel in Estes Park - Best Western"

5
09/06/2016

Previous hotel reviews in TripAdvisor were fairly accurate. The room was large and clean. Bed was very comfortable. Front desk check-in and check-out was fast. Nice location to downtown Estes Park. The free breakfast is decent. It's not gourmet but has the basics there to fill you up. Fruit was good. BTW - we paid $10 to visit the Stanley Hotel and last time I checked, the room rate was around $280 per night. That is all well and good but not sure I'd want to stay there while having tourist (like me) running around the lobby, front porch and outdoor dining areas. I'd pick the Best western again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"warm welcome hotel"

4
06/06/2016

the staff was very helpful with assisting us on how to check-in as we were arriving after hours due to flight delays & this was a concern with us at 1st; however, they comforted all our worries and accommodated us greatly.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We hope to see you again! Cory Blackman General manager 970-586-4476 [email protected]

"June 2016"

5
04/06/2016

This is one fine place to stay. The rooms are rather large, sitting area in each room. Facilities all look quite nice. We happen to like the folks who work there. Location is ideal for Estes Park visiting. Not too far from down town, close to some elk who roam in the immediate area.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the review. We are glad that you enjoy staying at Best Western Plus Silver Saddle. We look forward to your next visit! Cory Blackman General Manager 970-586-4476 [email protected]

"Great View"

5
03/06/2016

A great place to stay! Very friendly and helpful staff, good breakfast. Our room was clean and updated. The front desk gave us a great tip on seeing a herd of elk on the golf course in the evening which was a short drive away. We stayed in a second story room that as you walk out the door it gives you a great view of the Rockies and my husband who woke up earlier than I did saw a bull elk next to the parking lot.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review of our hotel. As you experienced, the wildlife is one of the great features of Estes Park. The views of the wildlife are exceptional from our location. We hope that you can visit us again. Cory Blackman General Manager 970-586-4476 [email protected]

"OK hotel"

3
01/06/2016

This hotel was clean, comfortable and the wifi was strong. Part of the rooms are outside entrance, others are inside. Parking for a larger vehicle was a challenge. CAUTION! We made our reservation online, and the hotel charged the complete stay to the credit card in advance of arrival. Make sure you don't have to cut your trip short because they do not refund payments. We had to leave a day early, but their "3-day notice" policy left us paying for a night we could not stay.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you had a comfortable stay. I am sorry that you were not happy with our payment/cancel policy. We hope that you will consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Gateway to the Rockies"

5
31/05/2016

Excellent hotel. Good value for the money. Clean, comfortable rooms, like new. Rooms include internet connection. Full breakfast included. Close to the town of Estese Park and Rocky Mountain National Park. The staff was friendly and helpful. Nice views of the mountains from my room.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you found your stay enjoyable. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Great Location"

4
28/05/2016

We booked 3 nights at this BW hotel, having never visited the Rocky Mountain NP before. We were given a room in the new block which was very newly decorated so had that nice 'smell' about it. The hotel is a little way away from the centre of Estes Park but no more than a 5 minute drive. The weather was a little cool for the pool but I could see that it was well maintained by the on-site guys, but we did use the hot tub a few times which was indoors. Breakfast was very good (we haven't had to many bad ones with BW) and we availed ourselves of the laundry. A great 3 days spent in RMNP.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you enjoyed the breakfast and that you were able to make use of our self serve laundry. It is our hope that you can visit us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Great Breakfast, Comfortable Room"

5
28/05/2016

We were in Estes Park for an outdoor wedding. Room very nice but we were not there except to sleep & change clothes. The 2 breakfasts we had were very nice, the pork Chili Verde was very good. The buffet equipment and set up is first class. Would definitely stay there again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for your nice comments. I am glad that you enjoyed the breakfast. Hopefully you can visit us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Stay in Estes"

5
28/05/2016

I have stayed at this Motel many times in years past and when we dicided we were headed for Estes we never thought of staying anywhere else. We weren't disappointed with anything about our stay. Everything was just as nice as it has always been.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the review. We are so happy that you were able to stay with us again. We look forward to seeing you on your next visit to Estes Park. Cory Blackman General Manager [email protected] 970-586-4476

"Hard to argue"

5
27/05/2016

Fortunately we were there before the peak season begins because it felt like parking would be interesting. Know if you go you may not park near your room depending on where you are on the property. However please stay as the whole property is clean an well maintained and quiet.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you enjoyed your stay. Please allow us the opportunity to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Gorgeous Views and Great Location"

5
27/05/2016

Very nice hotel, We have stayed here on a number of occasions and will again, So close to everything in Estes Park and the Rocky Mountain Park entrance is only a few miles. Try Mama Roses for excellent Italian food .

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for your continued business. We appreciate you taking the time to share your thoughts on TripAdvisor. Our staff looks forward to serving you on your next visit to Estes Park. Cory Blackman General Manager 970-586-4476 [email protected]

"Best Western"

3
21/05/2016

A convenient location near the center of town. The front desk staff were very pleasant and helpful. The room was clean and furnishings comfortable. The breakfast was poor and I would eat elsewhere. Overall the stay was fine and as expected for the cost.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. It is good to hear that you found the room to be clean and comfortable. I am sorry that our breakfast did not meet your expectations. We will work harder to correct any deficiencies. We hope that you will consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Awesome Hotel!!!!"

5
19/05/2016

I have never stayed at a hotel that was as nice and clean as this hotel. It had a wonderful mountain view, working fireplace, the room and bathroom was so clean it actually sparkled! Even the TV remote was specially cleaned!!! The breakfast was very nice and well stocked and also very clean. The staff (especially the front desk) were extremely helpful and very kind. It was off season when we visited this hotel, so we paid $108.00 which was a great price. I don't often get to write such glowing reviews ( and I write a lot), so when I say this hotel is great, this is a huge step for me. I would go back to this hotel if it cost $308.00 a night, this is how nice this hotel was . Overall: excellent hotel, wonderful, kind staff!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel. We are glad that you enjoyed your stay with Best Western Plus Silver Saddle. Our staff is looking forward to the possibility of serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Fantastic Lodging"

5
18/05/2016

This lodging was excellent in all aspects, room, breakfast, and super front desk staff. I would rank this lodging as a 5* Plus. It should receive the Number 1 ranking of all lodging in Estes Park. Thanks Best Western for making our stay Marvelous!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review! We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very disappointed in booking policy"

1
16/05/2016

Today I called to book a room for two nights in September, I offered to give my credit card to hold the room, and then pay cash upon arrival. I was told that I would have to pay the whole $323 fee up front, I told the man I talked to that we have traveled extensively in the United States and have never been told this before, I called and booked a room in a rival hotel in Estes Park, they had no problem with taking my card number and not charging it until arrival, I told about my experience with the Best Western, and they said they have heard this complaint before.i also booked a room in Colorado Springs for three nights and they told me they cannot charge my card until check in. I am very disappointed in the Best Western, I would hope they would change this "policy".

"amazing view"

5
14/05/2016

we had a shared room, me and my parents. two queen beds, separate bathroom with sink corner in the bedroom. very high ceiling. the view we had from the bedroom (and overall in the hotel) was breathtaking. breakfast was very good with a waffelmaker.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you enjoyed the views as well as the breakfast. It is our hope that you will allow us to serve you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Awesome Hotel in Estes Park"

5
02/05/2016

This hotel has provided me and my family with an awesome place to stay while visiting family in Estes Park. Both in the summer and winter. Awesome rooms and great breakfast. Short walk to town and the views are awesome. Great wildlife too.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoy your visits to Estes Park and the Silver Saddle. Our staff looks forward to serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park at its best"

5
18/04/2016

This hotel is right in the middle of it all. It was a perfect launch pad to Rocky Mountain National Park. And a great place to relax after long hours of hiking and sightseeing. Loved the hot tub, the breakfast was excellent, and the staff was super friendly. I've stayed at a LOT of hotels and this is an excellent one.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We hope that we can serve you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Great stay, great value"

4
16/04/2016

We stayed here for 2 nights for a short visit to Rocky Mountain National Park. The hotel staff were extremely friendly, hotel was clean and breakfast was better than expected. Eggs, bacon, sausage, waffles, oatmeal, fruit, yogurt and of course all sorts of breads and muffins. Bed was a bit stiff for my liking, but after spending all day in the park, we managed to get some good sleep. Definitely recommend.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking the time to review our property on TripAdvisor. We are glad that you enjoyed your stay as well as our breakfast offerings. Hopefully we will have the opportunity to serve you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Estes Park Stay"

4
07/04/2016

Breakfast was plentiful and delicious. Breakfast team member was exceptional with a wonderful, helpful personality. Hotel is in a great location in town with excellent views of the mountains. Both outside rooms as well as interior rooming is available. Easy check in and check out made available. Toiletries in room were a nice addition in addition to the in room refrigerator and microwave.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are pleased to hear that you enjoyed the breakfast as well as the other amenities we offer. Our staff looks forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Remodled, but average"

2
07/04/2016

The best part of this hotel is the newly remodeled room. If you smoke, be prepared to be sent outside to a small and windy area. All the halls are monitored with video cameras. Many rooms have outside access and no hall. The breakfast left a lot to be desired. The scrambled eggs ran out and it took ten minutes for them to bring some small "peppered" eggs that looked like fake poached with hard yolks. We will not stay here again. Our view was to the side so you had to lean pretty hard to see the moutains. Some rooms may have a better view, but not many. You had to have a pin to use the computer in the business center and ticket for breakfast.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. I am sorry that you were not happy with our policies. We hope that you will give us another opportunity to serve you the next time you are in our area. Cory Blackman General Manager 970-586-4476 [email protected]

"Wish I could have given a negative rating!"

1
25/02/2016

Cory "The manager" naps in the back while his staff mistreats all the guests. When you ask for a refund, THEN he is woken up from his nap to tell you no and be even more rude to you. This was the most unprofessional establishment we have ever stayed at. Enjoy your naps.

"Silver Saddle a Nice experience!"

4
22/02/2016

My family stayed here in Estes Park for a few days. I was impressed on how clean and up to date everything was in our room. That was a plus for me. There was plenty of food at breakfast. You can tell, the manager/owner takes great care in their hotel. It was a good stay! Very friendly man at the front desk. Thank you! CL

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice TripAdvisor review. We are glad that you enjoyed your stay at BEST WESTERN PLUS Silver Saddle. Our staff looks forward to the possibility of serving you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Would Recommend"

5
22/02/2016

This was the best hotel I have ever stayed at in terms of service, quality of room and price. Would definitely return for another visit. The staff was very helpful even when I accidentally left an item in the room and I had already checked out.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our property. We are glad to have exceeded your expectations. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Is iron theft that rampant"

4
03/02/2016

I am a world traveler, I have never stayed at a hotel where the iron is literally attached by use of a very short tether to the ironing board. The iron was pulled out of my hand twice because of this very short tether. It's a low end iron, I can't imagine they are that popular. There has to be a better solution, I noticed the TV was not tethered; why the iron? It kinda freaked me out.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor . In regard to your comment about the iron...I am sorry that you found the set up inconvenient. The reason for the tether is not a security issue. We have had several instances of guests dropping the iron off of the board causing burns to the carpet. As you might imagine, carpet burns can be very expensive to repair. However, the tether should not be so tight that it pulls the iron out of your hand. I will have our maintenance staff check on the issue. We appreciate your business and hope that you will consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Hotel brand revamped"

5
31/01/2016

We were looking for a reasonable clean room and were very happy to see the new Plus rooms. Excellent layout and very clean. The room felt very spacious and we slept very well. The breakfast in the morning was outstanding and got is ready for the day. Staff extremely friendly. We throughly enjoyed our stay.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager 970-586-4476 [email protected]

"Surprising quality and comfort"

5
23/01/2016

They have recently renovated and the facility is beautiful and modern. The comforts were beyond what we were expecting. The hot breakfast offered many options and changed daily. There were so many options, it accommodated our food allergies. The room was comfortable and the heating system was quiet and efficient. The staff was very friendly and helpful. We were very pleased with our last minute stay.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you found the room to be comfortable and the breakfast to your liking. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Nice place to sleep"

5
22/01/2016

Rooms are very clean and well kept. some even have a great view to the south of the mountians. Soft beds and have a mini frig. The best part is the breakfast in the morning. They have hot food and cold items. More than expected that is for sure. its buffet style and small but enough options to provide options and great tasting food

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel. We are glad that you enjoyed your stay. It is good to hear that you were pleased with the hot breakfast buffet. Please consider staying with us again the next time you are in the area. Cory Blackman General Manager 970-586-4476 [email protected]

"Reservations"

5
19/01/2016

I haven't even booked my trip yet. Called them today about a trip in September. Some reviews hammered them on cancellation policy. What is the big deal? Only 3 days advanced notice. That is great. If you can't decide by the then maybe you should not have reserved. Very pleasant. Answered all my questions and even put me on hold to check with owner about certain particulars I asked about. My reservation will be made with this outfit as soon as I find airfare.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the review. Our staff looks forward to serving you! Cory Blackman General Manager 970-586-4476 [email protected]

"Excellent review"

5
06/01/2016

Nice and clean rooms and excellent service. Comfortable, quite and nice location, beautiful view. Everything you need nearby. Dining is the only draw back. but there some amazing spots nearby but maybe a little busy. They have good food and good service>

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Very good place to stay in Estes Park."

5
29/12/2015

The Best Western Silver Saddle in Estes Park is a very well maintained property. Housekeeping was top notch. Room and bathroom were perfectly clean. During Christmas time, heat worked great. Breakfast was excellent. Very odd lay of the property - you cannot go from one end to the other without going outside, i.e. no interior hallway that connects all. In inclement weather and with elderly/differently abled this may be an issue. Couldn't find comprehensive listing of dining eateries in the hotel. Driving around town, we saw many restaurants that we didn't find listings of in the hotel.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel. We appreciate your comments and look forward to the possibility of serving you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Good location, decent value, decent breakfast."

4
28/12/2015

This is another clean, nice, friendly Best Western. We stayed here for 3 nights while visiting Rocky Mountain National Park. We stayed during the off-season, so it was very quiet and empty. If staying during the busy season, I would recommend asking for a room on the second floor. The hotel is a bit dated, but it suited our needs just fine. The breakfast is average and could use a little work - it definitely got old having the same food for 3 days, but it's "free", so we can't complain too much, but we've had better at other Best Westerns. Since we really only used the hotel for sleeping, it suited our needs just fine. Easy to get to the National Park. Would stay again.

"Beautiful Hotel"

5
30/11/2015

My family stayed in two rooms at this hotel while visiting Estes Park for the night, and found it to be very nice! Our rooms were well-appointed, spotless and the bathroom just shined! The beds were great, and the breakfast was excellent. We really loved the green chili for the eggs and the home fried potatoes! We will be back and recommend your hotel to anyone visiting Estes Park!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor. We are glad that you enjoyed your stay. It is good to hear that our breakfast exceeded your expectations. Our staff would welcome the opportunity to serve you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Pleasantly Surprised"

4
20/11/2015

We stayed at the Best Western Plus Silver Saddle when we came to Estes Park for a conference and the main conference hotel was booked. We are glad we did! We stayed in the King Suite which had a balcony overlooking the white capped peaks. The room was updated, clean and bright. The bed was beautifully made and very comfortable. There was even a gas fireplace which we weren't expecting and that was very romantic. We also liked that the TV was updated and larger than most hotel TVs. The room service came on the second day we were there and restocked and cleaned everything as if it were the first day of arrival. The WiFi was easy to connect to but we did have spotty cell phone service in the room. So we had to use the room phone and we were charged $1 per minute. There is no sign on the phone, we were told that the charge is listed in the guest directory (rudely) at check out. We didn't mind paying for the charge, but based on the attendants rude reaction, I imagine they get disgruntled guests often for being charged $1 a minute for even local calls. It didn't ruin our stay, but I would hope they be more transparent about this charge in the future and possibly include it in their check in material or perhaps a sticker on the phone itself as a courtesy to guests. Everything else was top notch.

"Estes Park"

5
16/11/2015

The staff was great. Very friendly and accommodating. The hotel was very clean with an amazing view. Very close to the little shops and the park. Good breakfast. It's a great place to stay. Only downside is the office closes by 11. But the staff is very willing to work with you. And everything in town closes by 9pm (accept McDonald's which is 11). So be prepared.

"Overpriced, poor management"

1
10/11/2015

Stayed last July for several days. Great location. Room comfortable and clean, but cramped. Terrible view of a wall outside of window. Complained to management, and was told nonrefundable and that I got what I ordered. I did not order a room with a terrible view and stuck-up management. Have stayed here twice. The first time, had a large room with great view of the mountains. Management was unfriendly and not guest oriented. But we had a nice view.

"Excellent Value in Estes Park"

5
10/11/2015

The Best Western Silver Saddle is an excellent choice when visiting Estes Park. Close to everything, clean comfortable rooms, excellent hot breakfast, and free internet. Would not hesititate to recommend or stay here again in the future.

"Nice stay"

4
01/11/2015

Hotel room was clean and comfortable. Staff was friendly. Breakfast offerings pretty typical. Room had small frig, coffee maker, and microwave. Location provides easy access to Estes park. We stayed for two nights, and thought it strange that they changed towels, but didn't make the bed after first night. We checked out early and left cardkey in dropbox next to front door.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed your stay. I am not sure what happened in regard to your bed not being made. That is not our normal operating procedure. I will follow up with our housekeepers. We hope that you will give us another opportunity to be of service in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"A pleasant vacation"

5
26/10/2015

I always check tripadvisor for suggestions when booking a hotel. This hotel was highly rated and had great comments. We were not disappointed. The room was clean and tasteful, the breakfast sufficient, the workout room was more than adequate and the hot tub was inside and very relaxing. We would definitely come back!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thanks for taking time to review our hotel. We are happy that you enjoyed your stay. Our staff looks forward to serving you again! Cory Blackman General Manager [email protected] 970-586-4476

"Nice Hotel, Pleasant Surprise"

4
26/10/2015

Good stay at the Silver Saddle. Staff was welcoming. Clean, comfortable, quiet and spacious room with plenty of room to spread out. Chairs and a table! no need to sit on the beds to read or snack. Close to RMNP. I'd stay again.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you had a pleasant stay, It would be our pleasure to serve you again! Cory Blackman General Manager 970-586-4476 [email protected]

"average because of staff"

3
24/10/2015

Nice place, but grouchy staff took the shine off what I would call a stellar property. Might be fixed by the time you get there, so check it out. Footnote The property is 100 percent geared for servicing people with physical handicaps.

"Great Location and Nice Hotel"

4
23/10/2015

This hotel is an excellent location! Close to Rocky Mountain National, close to the Stanley Hotel, and close to all that Estes Park has to offer. Rooms were comfortable and clean. Internet was free and fast! Overall, really nice spot!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you enjoyed your stay. We hope that you can stay with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Great location near Rocky Mtn National Park and Town"

4
22/10/2015

Very good stay at this Best Western near Rocky Mountain National park and the town of Estes Park. Note that it is on a busy road so you can't walk into town but short drive and parking in town (note we went end of season in October). Breakfast was very nice but looks like in high season there would be an issue with number of tables. Numerous signs in the breakfast room remind you not to take breakfast items to your room (a little annoying seeing these signs). Hotel should consider in busy times providing breakfast bags (like Hampton does) so people can take breakfast with them to start their day.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We are glad that you enjoyed your stay and hope that you will stay with us again. Cory Blackman General Manager [email protected] 970-586-4476

"Excellent hotel, would recomment to everyone."

5
20/10/2015

We only stayed at this hotel one night and was very satisfied with the location, clean rooms, and great breakfast. Also with the assistance of the personnel, they would do anything to help you or answer your questions. The rooms are clean, have a lot of room and are updated. Located close to town, Estes Park, and the entrance to Rocky Mtn. National Park. Be sure to visit The Stanley Hotel, used in The Shining movie.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you enjoyed the accommodations and the breakfast. It would be our pleasure to serve you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Excellent location,value for money"

4
18/10/2015

We stayed 3 nights at this hotel and were very satisfied with the comfortable, clean rooms with excellen WIFI, good breakfast [although a bit more variety would be appreciated if you stay for more than 1 night] but above all the friendliness of the personnel, one of the nice characteristics of most BW's. Highly recommended.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. It is good to hear that you enjoyed your stay. I appreciate the comment regarding breakfast variety....we are working on adding more choices in our menu rotation. We hope to see you again. Cory Blackman General Manager [email protected] 970-586-4476

"Nice hotel, but.."

3
17/10/2015

The hotel itself is very nice. Impeccably clean, spacious, modern. My issues were with the laundry and the breakfast. We chose this hotel primarily because it listed laundry facilities and after several days in to a road trip, we needed this service. We checked in just after 8pm, only to be told they do not allow guests in to the laundry room between 8p-8a. We are very early risers and like to get out by 7am. So we literally sat around for hours, just to START our laundry. Very inconvenient! My second issue was with the full, hot breakfast. True, it's a full breakfast if you are not vegetarian! Even the eggs had bacon mixed in. The gravy for breakfast had sausage mixed in. So my option was soggy mini-waffles if I wanted to take advantage of the hot breakfast. It was very disappointing. I'd recommend to the hotel to at least have plain scrambled eggs. With that said, I'd still stay here.. I just feel that time restrictions should be listed on the booking sites, and the breakfast could accommodate various diets.

"Terrible customer service"

1
17/10/2015

I did not even end up staying at this hotel because the customer service was so terrible I cancelled my reservation. I made a reservation to stay for a friends wedding. When I called to make the reservation the woman I spoke to, Anita, was very nice and helpful. I booked a single king room at the AAA rate or 99.95/night. she had a confirmation number for me and everything and said I would have my email confirmation within 24 hours. Two hours later I got a call back from Anita saying someone had booked the room online while I was on the phone with her and it was no longer available so not only would she have to rebook me, but the room was going to be more expensive because prices had gone u since I had talked to her and it also was going to be a single queen room, or I could pay more for a mountain king room. I told her I could get the 99.95 price online and instead of being helpful and apologetic for making the mistake and not letting me know until 2 hours later she cluelessly told me to book it online then. By the time I got their website working I saw prices had gone up at the hotel between that morning when I had originally looked, big surprise she told me to book online. At this point I called back to talk to a manager, who conveniently wasn't in but would be back soon. I left a message for Cory the manager and patiently waited for his call back. I patiently waited until the next day. He called me back, apologized for taking so long and said he had my reservation in front of him and wondered hat I could do for him. So clearly had not listened carefully to my message as I had said I had an issue with the front desk and would most likely be cancelling my reservation. So he just said well OK I will cancel it and that was that. No bother to ask why I was cancelling or find out what they could do to improve their customer service, just cancelled it. so clearly they have no care for who stays there. I had already booked another place to stay that was less expensive and just as nice.

"Regarding A.D.A. Facilities"

5
16/10/2015

1. The bed was a little high for spouse. 2. The commode was too low for spouse. 3. The bathroom mirror behind sink was too high for spouse to view herself while putting on makeup and combing hair. 4. The bed was too close to wall on spouse's side.

"Watch out! Unethical business practice."

1
15/10/2015

I booked a room by phone since the website wasn't working. I was quoted $99/night for a king room. I gave them my card and Anita said she would email me the confirmation. She called me back 2 hrs later and said...OOPs the room is no longer available. She could only give me a single queen and it would be $119!!! I already had a confirmation and had given them my credit card!!! I called and asked to talk to a manager - Cory called me back and was totally disinterested in my situation. I cancelled the reservation and he had no comment other than to give me a cancellation number. VERY BAD BUSINESS!!! My company will no longer do business with Best Western

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
I am sorry you felt that I did not give sufficient attention to your situation. We did explain the options on your reservation and were given your approval to charge the reservation to your credit card prior to processing. When you chose to cancel the reservation a refund was promptly processed. We hope that you will give us another opportunity to be of service in the future, If you have any further questions, please do not hesitate to contact me directly. Cory Blackman General Manager 970-586-4476 [email protected]

"Comfortable place to stay"

5
14/10/2015

This place has all you expect from a top notch Best Western. Our room was clean and comfortable. The bathroom looked brand new. The shower had great pressure, the beds were super comfortable. The full breakfast offered many choices and the people working the desk were friendly and helpful.

"Great place to explore RMNP"

4
13/10/2015

We stayed here for four days in Sept 2015. it is located just outside the downtown Estes Park area, just up the road from the visitor center. Rooms have balconies and a sitting room. Beds are nice. There is a small bar area with a fridge and sink. Breakfast is served daily off the lobby and is adequate. It is a short drive down to the restaurants in Estes Park. We'd stay here again in a minute. Staff is super friendly. Our room overlooked the mountains.

"Good pick from reviews"

4
13/10/2015

We had a king room with balcony and view of mountains Once we arrived, we realized that this hotel looked better than others that we saw in the same area and had better reviews online. It was close to town and easy drive to park.

"Place had nice rooms"

3
12/10/2015

Good sized rooms beautiful view out back they charged my card without telling me so that's why I didn't give 5 stars. If you are go in ng to charge a card tell someone. No smoking at all in the area so if you think you might enjoy my some recreation think again. Town was worth the visit and this place was decent to stay with average price.

"disappointing experience"

2
10/10/2015

I have just reviewed this property thru the BW site and it would take another half hour for me to go thru all the challenges we had with this property so I will simply say that the hotel itself was very nice, super clean, great location and had a handful of very nice employees. The place however is managed very strictly and as a guest I felt unappreciated, untrustworthy and disciplined...too many rules and the worst one being check-out time is 10 AM . Plus every extra facility there has a separate lock that must be asked for at the front desk (ie: fitness center, laundry room, lobby restrooms, etc.) . Not a place I would recommend to anyone wanting a positive experience. I am surprised Best Western allows this hotel to operate under its name.

"Nice hotel and well located"

4
07/10/2015

Immaculate, had some nice amenities like a pool and hot tub and laundry facility. Nice adequate breakfast, though dining area is small. Good location and could walk to Estes Park main street, a very short drive and since we were there on a weekday, Estes Park was less crowded. Since our visit was in late September, the crowds were down and the weather was excellent. So wish we could have stayed longer!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We appreciate the nice review and are happy that you enjoyed your stay, We hope to see you again. Cory Blackman General Manager 970-586-4476 [email protected]

"Very nice hotel"

5
03/10/2015

We have been to Estes Park many times and have most often stayed in a cabin and this was our first in a looong time to stay in a hotle in Estes. We didn't know what to expect. Our experience was wonderful!! The hotel has been completely redone and it appears maintenance and housekeeping are excellent. We were upgraded to a room with 3 queen beds which would be an absolute dream for a slightly larger family traveling. It had a sitting area with a fridge, microwave and sink. In addition the bathroom was divided into a shower room(with a door) an a sink area(also with a door) allowing multiple functions to go on at the same time. Overall a great room and a great experience!!

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. We are glad that you had an excellent stay. We appreciate your compliments of our Housekeeping and Maintenance. All of our staff work hard to maintain the property at a very high level. We hope to see you again! Cory Blackman General Manager 970-586-4476 [email protected]

"Surprisingly Nice"

4
01/10/2015

We enjoyed our 5-night stay at the Best Western Plus Silver Saddle. The room was nice with granite surfaces on the bathroom counter and tables in the main part of the room. This motel seems fairly new. Our bed was comfortable, bedding good quality and abundant towels and bathroom supplies. The room was well insulated for temperature and helped reduce noise. Not a fancy hotel, but a very nice deluxe motel room with a small balcony. 45" flat screen TV, free wi-fi that worked great. The HVAC system worked well and was not noisy. We could hear elk buggling from our room and it was a short walk down the hill to observe elk along the golf course. Rocky Mountain National Park was our main focus and we had a great time hiking and driving through the park to view elk and the fall colors in the high country. We also enjoyed the breakfast that came with the room, it was a cut above most continental b-fast at other similar properties and offered some variety from day to day.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for the nice review. We are glad that you enjoyed your stay. Please consider staying with us again. Cory Blackman General Manager [email protected] 970-586-4476

"quirky rules, clean/modern property"

3
01/10/2015

I will end up with over 100 nights in hotels this year, so believe me when I say that this property isn't normal. A very clean hotel with easy access from the highway, our room was quite nice and the property has the efficient RF key system. However, the funny thing about this hotel, is that it is all setup to benefit the hotel. I kept thinking that their motto should be... "this hotel is great and if it weren't for the guests it would be perfect." Check in after 4pm and check out at 10am. Breakfast was 6:00-9:30 am and they closed the doors at exactly 9:30. Just want a yogurt and bagel to go instead of sitting down? Nope, not allowed. Lots of rules. First trip over for breakfast, we had to wait because the small breakfast room was full. If you can look past all of that (see other reviews for other pesky restrictions), it is conveniently located to the National Park. For the reasons above, I rate it with 3 stars because I felt like I was being tolerated rather than welcomed while I was there.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for reviewing our hotel on TripAdvisor. We appreciate your candid comments. As we look into the possibility of softening some of our policies we will keep your review in mind. We are glad that you found your room to be nice. It is our hope that you will give us another opportunity to be of service, Cory Blackman General Manager 970-586-4476 [email protected]

"High prices on a busy weekend."

3
30/09/2015

This was just an average room in my opinion. Supposed to be one of the room with the best view. View was mostly the one side of the roof and a lot of power lines. Room was big and I slept well. That's the main thing. There was an even I didn't realize was going on and this room cost me $250/night. Next time I'll plan better. Hotel is a long walk to the interesting parts of town but there is a shuttle if you can figure out how to use it. Everything in the room worked. Parking lot is very small and I had a hard time parking a full size truck unless I was one of the first ones in the parking lot. Essentially one small narrow slot per room. Breakfast was very good considering the crowd. For the money, I'd try to find something within walking distance of town the next time I visit Estes Park.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our hotel on TripAdvisor. Your comments and criticisms are appreciated and not taken lightly. We are glad that you slept comfortably and enjoyed the breakfast. We hope to be of service in the future. Cory Blackman General Manager 970-586-4476 [email protected]

"New, clean, quiet and friendly."

5
29/09/2015

A nice, clean, quiet, comfortable room that looked newly renovated. Private balcony and sitting area in the room also. Microwave and coffee maker. Friendly staff. The included breakfast was average. About a mile from downtown makes it not quite walkable for most but it was otherwise a convenient location.

BWPLUSSilverSaddle, General Manager at BEST WESTERN PLUS Silver Saddle, responded to this review
Thank you for taking time to review our property on TripAdvisor. We are glad that you found the accommodations clean and the staff friendly. We hope to see you again! Cory Blackman General Manager [email protected] 970-586-4476