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Best Western Plaza Hotel, Eskilstuna

3.5/5  - basé sur 111 notations.
Drottninggatan 9, 632 20, Eskilstuna, Sweden - Ver el mapa
Best Western Plaza Hotel - Vista Exterior El Best Western Plaza Hotel se encuentra en el centro de Eskilstuna. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Nuestro hotel es un establecimiento de 4 estrellas que goza de una céntrica ubicación en un entorno calmado y relajante. Este hotel ha sido totalmente renovado en 2011 y ofrece habitaciones de alto estándar, unas magníficas instalaciones de congresos, restaurante a la carta y un gimnasio abierto 24 horas. Estacionamiento. Acceso gratuito a Internet. Cafetera y tetera en la habitación.

Best Western

Plaza Hotel

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Sauna
    Sauna
  • Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 111 huéspedes
NOTA EMITIDA
Excelente
14
Muy bueno
42
Normal
41
Malo
12
Pésimo
2
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
8
De negocios De negocios
45
En familia En familia
21
En pareja En pareja
20
En solitario En solitario
7
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Need of refurbishmen"

3
12/10/2018

The location of the hotel is right in the city center. The parking is very narrow and there are only a limited number of parking spaces available. The rooms to the street side are loud by the bus stop directly at the hotel. The rooms to the back of the hotel are noisy due to the blower of the affiliated restaurant plus permanent odors from the kitchen exhaust. An open window is not possible !!!! The rooms themselves and the whole hotel are worn and in need of renovation. The breakfast is OK but unfortunately not very inviting. There are better hotels in Eskilstuna

Plaza H, Guest Relations Manager at Best Western Plaza Hotel, responded to this review
Thanks for your respond, there´s an ungoing renovation in the hotel. Next up is the Lobby.

"swedish service"

4
08/06/2018

the hotel is not as central as they would have you believe. it is very close to the railway station but a 10 minute walk into the town with all the restaurants and bars. after a dodgy start with extreme noise form the street the staff moved me to a much more quiet location in a larger room. Staff are superb and the hotel is comfortable, though expensive for what you get - but this is Sweden after all.

Plaza10, Informationsansvarig at Best Western Plaza Hotel, responded to this review
Hi, thank you for your review, we are glad to hear that you had a comfortable stay. We are sorry that you heard a lot of noise from the street and this is a thing that we hoped to be able to influence. Best Western Plaza Hotel are located at the beginning of the center, nearby many shopping centers and restaurants. On the other side of the center you can even find more restaurants and many bars. It takes about 1 to 5 minutes to go depends on where you are going. Thanks again for your review, Kindly regards Best Western Plaza Hotel

"Pretty good"

4
17/04/2018

Stayed here one Monday night, 2 single bed room. Room was modern, but small. Bathroom was really small and shower did not drain well. Internet was ok. Parking was not ok. Had to park in an off-site garage for a fee. Not the best. Breakfast was good though. Location was excellent. But not cheap hotel.

Plaza10, Guest Relations Manager at Best Western Plaza Hotel, responded to this review
Dear Porkman, Thank you so much for your review and we appreciate that you took your time to write a review. We are happy that you enjoyed your stay, and we take all kind of feedback to give you a comfortable stay. You are more than welcome back to us any time. Thank you Kind regards, Best Western Plaza Hotel

"Great value for money, awesome gym"

5
19/03/2018

Everything was perfect: the cozy, warm room (nice to have when there are -10 Celsius degrees outside!), the delicious breakfast and the well-equipped gym. The kitchen staff helped me with my diet restrictions and the gym of the hotel is the most well-equipped one I've ever found in a hotel. Highly recommended

Plaza10, Reception at Best Western Plaza Hotel, responded to this review
Dear Ilaria, Thank you so much for your recension and for your kind Words about us ! We are happy that you enjoyed your stay and that you liked the recently renovated gym and the breakfast. You are more than welcome back to us any time. Thank you again for your recension. Kind regards, Isabelle Danielsson, Reception Best Western Plaza Hotel

"comfotable hotel"

4
14/12/2017

it has very good location being in the city center at a nice shopping and restaurant area away of about 200m to the central station , although rooms are little small but tidy and clean with comfortable bed and linked to good food Lebanese restaurant with well served bar

Plaza10, Front Office Manager at Best Western Plaza Hotel, responded to this review
Dear Mustafa, thank you for staying at Plaza Hotel and for your feedback. We are very glad that you liked the location and the restaurant. Some of our rooms are abit small but we offer also business rooms with alot of space good to know. We welcome you back in the future and wish you a nice week and Happy New Year. Best regards, Robert.

"Worn, not worth the money, staff that could not care less"

2
16/10/2017

This is a true budget hotel, how they can be classified as a 4 star...I can not understand. Summary: Not a plesant hotel. Worn. No style. Not a "welcome home" feeling sort of hotel at all. Checkin: Friendly. Parking: Dirty beyond belief (entrance to parking is shared with Libanese restaurant, you have to navigate past dumpsters, jars of cigarette butts and an old sofa...for the love of God, clean up, this is the first thing the guest see!!) Elevator: Broken (empty) picture frame, extremely dirty mirror. Shape up, please. Room: Poor ventilation, poor sound proofing, worn. Comfy bed, good TV set. Arrived back late at night: Staff at front desk didn't bother to look, let alone say hi. Is it too much to ask to that the front desk staff look up from their smartphones and say Hi...? Breakfast: Food ok, breakfast room ok. Staff...once more...smartphones apparently more important than customers. Checkout: Same person as on checkin, friendly. Will I ever stay here again? No, I will not stay here again. Will I recommend this to friends for private or business trips? No way, I like my friends... Is it good value for money? No. For the price there are better options. ***END***

Plaza10, Front Office Manager at Best Western Plaza Hotel, responded to this review
Dear guest, thank you for staying at Plaza Hotel and for your feedback. We are sorry to hear that your stay at our hotel was not pleasant and will of course handle those issues. We are now starting to renovate some floors of the hotel and make the lobby more comfortable also. Regarding the elevators they normally work all time but of course we have had some problem some time ago. The beds and TVs are new and many of our guests enjoy this part. We hope you will consider to visit us again and get a more nice stay next time. We will also have a meeting with all of our staff about the smartphone issue and how to welcome all of our guests in the best way. We all wish you a nice week and thanks alot for this time. Best regards, Robert.

"Just for sleep!"

2
23/01/2017

A slightly worn hotel in central Eskilstuna. Friendly staff, unfortunally a bad breakfast because of the high noise level. An option only if you want to sleep. An extra plus to the restaurant 'Meze Lounge', very good food and nice decoration. But overall, if you just need somewhere to sleep, it is ok for the money you will pay. Parking options 150 m from the hotel, in a garage for 70 SEK/day.

, Marknadsansvarig at Best Western Plaza Hotel, responded to this review
Dear Marcus, Thank you for your Review, not all room in this hotel are renovated. But we have a plan to renovate more rooms to satisfy our guests. We feel sorry for that, We can absolutely offer you a better choice of room type. Thereby we are happy to know that you liked the Restaurant, your are very welcome to our hotel next time. Beshara Jeries

"Simple comfort"

4
27/08/2016

Stayed 6 days with my sister and her husband. Staff very pleasant, helpful and efficient. Room spacious enough very clean. Has tea and coffee making equipment plus you can have free beverages of good quality from the machine at reception. Plenty of seating at reception lobby. Two minute walk from main railway station and main shopping and restaurant area. Hotel has a popular restaurant but did not have chance to try it I would recommend it and will stay again if need arises

, Front Office Manager at Best Western Plaza Hotel, responded to this review
Thank you for the feedback. I am delighted that you enjoyed your stay at our hotel. Hope you choose us next time you visit Eskilstuna! Sincerely Michaela Lövström Reception

"Family Hotel "

3
23/08/2016

Stayed at this hotel for two nights. Staff were nice and co-operative and the rooms were clean. It is situated close to the centre. Breakfast was very good but the dinner that we had on both evenings were nothing special.

, Front Office Manager at Best Western Plaza Hotel, responded to this review
Thank you for the feedback. I am delighted that you enjoyed your stay at our hotel. Hope you choose us next time you visit Eskilstuna! Sincerely Michaela Lövström Reception

"Power big meet"

5
13/07/2016

Well a very nice hotel clean tidy in a good location in the town close to shops bars and restraunts,five minute to train station,parking at Hotel but not many spaces but car park just round corner breakfast very nice included with room rate £114 pp for three nights twin room very pleasant staff and helpful 4 floors with lifts

"Good Hotel in the Heart of the City."

4
26/07/2015

I was in Eskilstuna for 5 days for a Business trip to Volvo CE. I stayed at the Best Western Plaza for the duration. The reservations had been made by my company. and overall, it was a great stay, except for the size of the room given. I would break up my review into some of the points: Finding the hotel: This hotel is about 200m from the City Railway staion. a walk for 5 minutes takes you there easily. I didnt have any problems locating the hotel. Reception: I was warmly greeted by the receptionist upon reaching there. I had forgotten my passport at the reception when i shifted to my room, and she was courteous enough to secure it and when i came down to go to the gym, she handed it over to me. Till then, I was unaware that I had left my passport there. Special thanks to that. And yes, i was greeted with a wide smile every time I would pass by the reception. Room: I had a single room reserved for me, and it was really very small. Just a narrow stretch and a batroom had been cut out of it. This was the smallest hotel room I had ever stayed in my entire life. But the bedding was comfortable. Room was clean, well maintained. House keeping had done their job really well. Bathroom too, was fully equipped with a good shower and other required amenities. No problem in that either. The noise was absent, and the sleep was peaceful. Also the opaque curtains helped me sleep in the dark, even during the semi-sunlit summer evenings. Internet: wifi was complementary, and it was reallly good. no problems in surfing or accessing the web. I could do my office works well during my stay. Food: I generally had only breakfast here. though the options were not very numerous, they were sufficient. The quality of the food was really great. I really liked it and had no problems with the taste or quality. Other Amenities: Fitness centre was fairly well equipped. (Though i used it only once.) They have a sauna there as well, a small but good one. Overall, it was a really nice experience staying here. I would recommend this hotel to anyone who would love to stay in the heart of the city.

"Comfortable and welcoming hotel"

4
01/07/2015

Upon arrival the staff were more than friendly and helpful. Room was big, clean and comfortable and the heated floor in the bathroom was a welcomed bonus! Breakfast was great - äggslåden was awesome but not a huge amount of variety at breakfast - more fruit!

"Very friendly staff"

4
30/06/2015

The hotel was really easy to find. Litteraly 200 m from the train station. We stayed in a lovely child friendly room, spacious, not the newest of interiors but still nice. Don't overlook the fantastic, fully equiped gym on the basement floor. Breakfast was calm and casual and lots of it. Friendly staff and lots of

"Good hotel"

4
31/05/2015

I stayed here on a business trip, so the arrangements had been made for me. But from what I know, the prices are reasonable for a modern and well equipped hotel such as this one. The hotel is easy to find from the train station, centrally located (Eskilstuna is not a very big city). Great service, very clean and comfortable. Good breakfast.

"Perfect ;)"

5
22/04/2015

I was here with a project in Lokomotivet. We had a work to do on the first half of the day and we where free So! Location is perfect and you can walk around and jump back to hotel if something is needed, or you can take a hotel bike for free. I very much used the opportunity to use the gym. It is very well equipped. I am not very much fund of music in the gym but hotel stuff in the reception was very kind and always put the volume down when asked. There is a sauna also in the basement but it's a little bit old, that doesn't influence of relaxing after work. I found it even interesting to to walk in that corridor but signs in English would help. I really liked breakfast menu it is super simple and as they also promote it's very healthy and there is that big variety of bred you can choose which is very very good. Also it's good to mention there is a lot of diary products to choose. They could put some flowers inside ir outside the window (car wheels is not a prefect view in a morning) I had my room on 5th floor west side so REALLY ENJOYED SUNSETS. That gave a big personal bonus for my stay!!! Of course and weather was a perfect SPRING TIME! So in total if you are simple person that will fit you perfectly!!! Last very important thing is STUFF IS VERY HELP FULL!!! P.s just in other reviews I have read that parking is not comfortable, so i just can say that don't be a lazy drivers and don't blame corners if you don't feel your car dimensions. And maybe it is a good chance to start developing new driving-parking skills :p!!!

Veronica G, General Manager at BEST WESTERN Plaza Hotel, responded to this review
Dear Petras, Thank you for completing the survey regarding your recent stay at BEST WESTERN Plaza Hotel! Your business is very important to us and we value your feedback. I'm glad you enjoyed our gym and the breakfast menu. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Best regards, Veronica Gutafsson General Manager