Best Western Duchesne Inn

3-night stay. This is supposed to be the best hotel in Duchesne. First the pros. Rooms are clean, neat, and quiet. Large and spacious. Comfortable bed Large bathroom, thick towels Roomy closet and large dresser Full length mirror AC runs continuously with a fan when not actually cooling—eliminates turning off/on noise Kitchenette with Large fridge, sink, cooktop, microwave, service for 4 dishware Big swimming pool and hot tub Large parking with place to park a utility trailer Great breakfast that rotates hot items daily. Standard waffles, cereal, pastries, breads. Free flowing yogurt so you can have a little or a lot with 3 add ins. Apples and fruit cocktail. 3 days, 3 different hot items. Bacon & scrambled egg patties, sausage links/fried potatoes/scrambled eggs with ham bits, fried eggs & bacon. Cons First hotel room that didn't have a sitting chair, you had to lay or sit on bed to read or watch tv. It had 2 large ottomans in each corner instead of chairs. There was a bar with the microwave that was long enough to sit up and eat. Two barstools that were so tall that they barely fit under the bar. Your legs don't fit under the bar so you sit back a couple feet from it. Kitchen items consisted of 1 fork, 1 spoon, 2 knives, Spatula, large plastic spoon, can opener, 1 fry pan, 2 small pots. No sharp knives. Not even enough silverware for 2 people. Bathroom, in spite of being large, the sink area was tiny with barely enough room to put anything on either side of the sink. Plenty of room to have a larger vanity if configured differently. Ours was an accessible room with bars near the toilet and tub. But if you need accessible it is difficult to step over the tub. A walk-in shower should be mandatory in accessible rooms. Whatever brand of toilet paper they use, they need to change it-shreds upon use. Spotty internet. You can't connect on the top floor. I had to go down to the desk and they said to try connecting on that floor. It connected but then went in and out several time while we were there. When did everyone decide they need to be tipped? They have a QR code in the room with the housekeeper's names so you can tip them. There is also a tip jar in the breakfast room. Biggest complaint. We came back to a clean room the first day. The 2nd day we returned and the room had not been touched. So, no clean towels, unmade bed, overflowing garbage cans. When checking out the 3rd day I informed the desk and was told that if you wanted the room cleaned every day you had to request it! Seriously at those prices they can't clean unless you ask them to—and still expect you to tip? There was nothing posted in the room and no door hanger that you could put out requesting service. Needless to say, we won't be staying here again.

I am writing this review as I lie in this hotel room at 4am unable to sleep from the ceaseless noise, I have never had a worse hotel experience. I would have gotten more sleep in my car in the parking lot. We are in the dead center of the 3 floor hotel right over the front doors and directly across from the elevator. It is unethical to rent this room to a paying customer. . Do not stay here if you want to sleep.

The location was a matter of convenience at best. They evidently had a large gathering that evening because the noise level was extremely loud all night to say the least. The television did not work properly at best for the entire stay, we had to share the room with an uncomfortable amount of moths and spiders, the desk chair had what looked like dried up upchuck all over it, there was about a years worth layer of dust over the entire room, the air conditioner thermostat did not work, we had to push the reset button on the plug itself in order to make it work and even then it only blew out a strong vinegar smelling outside temp air. There was no breakfast left that morning minus the water downed juices and a couple of old apples and cheap prepackaged "pastries". When we asked if there was anymore, we were told that they didn't want to waste opening up more food when there was just an hour left before the cutoff time and referred to the burger king across the street.

I am a Diamond member with Best Western. My family loves Best Westerns. We usually stay over 2 nights everytime. During the end of our stays we clean the rooms ourselves & take out majority of our trash out. In Duchesne I bought my own cleaning supplies at a local store (Family Dollar). I cleaned the whole room like I always do & took out the majority of trash. I wiped every surface in the room, door knobs, drawer handles, microwave, refrigerator, sinks, bath tub, toilets, EVERYTHING with disinfecting wipes & fabuloso & paper towels. I honestly thought my stay was very good & I also thought the staff was friendly (a front maybe??), I even gave a 5 star review & recommended the place on their feedback page (I wish I hadn't!!). I checked out & started my long journey back to MT. Along the way I received a few emails stating I left a "messy room" & was charged 2 cleaning fees, 1 for $150 for a cleaning fee & another for $75 for "extra time" cleaning the room so $225 in cleaning fees!! The emails stated there was a pillow with dark stains "all over the pillow", NOT TRUE!! The dark stain was at least an inch tall & half inch wide. Email also stated there was "blood" & "urine" on the linens & the linens "can't be saved", NOT TRUE!! The so called blood was chocolate, the "urine" was a fountain pop I accidentally tipped over. I didn't think anything of these things because they could have been washed like any other sheets & pillows cases!! The room WAS NOT messy because I had thoroughly cleaned it, I even picked up crumbs with my hands to help take the load off the cleaning people. This teaches me to record when I leave the rooms to prove we DO NOT leave messy rooms. I shouldn't have to do this but I will because $225 is ridiculous!! I am so disappointed at Best Western in Duchesne. I don't appreciate being lied about & I really don't appreciate them stealing money from my account. After I read those emails I froze my card incase they came up with another BS fee!! Of all the many years we have stayed at Best Western hotels this is the very first time anything like this has ever happened!! I am truly disgusted by Best Western Duchesne!! I read other reviews & this isn't the first time they charged BS fees. Beware people, if you stay here you need to leave your rooms completely spotless & crumb free or be charged $225 cleaning fees!!

This is a great hotel to stay at if you don't want a hot shower, a chair for your room or a palatable breakfast. I will never stay at the Duchesne Best Western ever again. This is the first hotel that I have ever given a bad review.

It's a nice hotel that seems like either it's new or newly renovated. Our room had a kitchenette and it was clean. It had a bad shower though. Water was tepid then went hot then cold when I was rinsing my hair. Which sucked. The room was right by the elevator but we couldn't hear it. The bed was fairly comfortable.

Really great layout of room and kitchen amenities for a work week stay, comfortable bed and good view of greenery outside window. Plenty of closet and big dresser made organization easy and only issue with stay was a few Dish channels not coming through. TV is probably my least concern in stay and everything else made this a really great stay!

It was $30 more than my stay last weekend so that wasn't a pleasant surprise, but our room was clean. A lot of noise from neighboring rooms so it was hard to get to sleep. Marinda at the breakfast bar was fabulous and the breakfast bar was great!!! My 500 rewards points from last spin still hasn't been added from last weekend.

Excellent staff very friendly and helpful. The rooms are extremely clean, a lot of attention to detail, and very pretty. This is a very clean, comfortable hotel, breakfast was delicious, and breakfast attendant was so kind., so many wonderful choices, we will definitely stay here again!

Overall, we had a nice stay. The hotel has a welcoming lobby. Our room had a kitchen which was great. And the bed was comfy. The only thing that wasn't great was the bathroom. It had a smelly shower curtain. We told the front desk and it was resolved when we came back later that day.

So grateful for the service! Staff went over and above to accommodate us while we were there to work on the yellow park fire. We spent the first night in a not so comfortable space and to find a room here was a God send. Staff alerted us when they had a cancellation and went out of their way to get us set up! Again, we are so grateful

Hotel was clean and quiet. Breakfast was good, hot and cold meals. Room was large with 2 queen beds and a little kitchen area with pots and pans and utensils. I would stay here again. Location was good for walking to restaurants and a Chevron convenience store next to it. The pool was closed for maintenance.

The hotel is very nice and is well kept up in appearance. The front desk staff was very welcoming and friendly. We arrived on our motorcycle and asked about leaving it out front under the canopy which she said would be just fine as that is often done. I know some people complain about letting motorcycle park under the canopy but it is nice to be able to do so partially because motorcycles can easily be stripped of parts or even stolen in less than a minute. Being out front under the canopy helps to safe guard it. Our room was very comfortable and clean with very nice furnishings. The bed was comfortable as well as the furnishings. Breakfast was good with a nice selection of both hot and cold items. The breakfast area was clean and nicely furnished. Overall our stay great. Both checkin and checkout were quick and easy with friendly staff.

Overcharged for moldy room. Charged for 3 nights but only stayed 2. Told desk of checking out early pm of 2nd day. Called to have charge adjusted and told it was corporate policy, but there was no mention on 2nd day. Room was damp and smelled moldy.

The room and bathroom smelled like mildew! It was so gross ! Made me sick to my stomach! On these hot days I can say the AC does get way cold and felt good !

Staff went above & beyond; ensuring our room was on the 1st floor, by an exit, to make taking our dogs in & out easier.

The staff was kind and accommodating the entire stay. Our large family for nicely in the room. It was a really nice stay!

Rooms were really nice and cleaned beds were pretty comfortable as well I slept really good. Staff was really nice even asked for extra blankets and they brought to our room. I would definitely stay again when passing through.

We were in town for an event at the Centennial Center and needed a place for a couple of nights. The hotel is newer, spotlessly clean and reasonably priced. I think there are other options in town but they all looked sketchy with a capital S. Best Western is great: usually clean and predictable in terms of service. Staff was very friendly and our room was clean, quiet and well appointed.

The lady at the front desk got us the room and location we asked for and was very friendly. Although, she wasn't knowledgeable about the rewards the hotel offers.We loved how clean and classy the room looked. The pool and hot tub was clean and well kept and was able to stay at the pool until 11 am. Breakfast had a great variety and fresh food.

Breakfast was sub optimal, not many choices. Most disappointing was the lack of a good black tea option. Only options were herbal varieties which is not what I want for breakfast. Need that caffeine early in the morning! Second issue was the room lighting. Bathroom was excellent, well lit and soft. Room lighting was the worst I've seen in a hotel. Harsh, not sure if florescent but made the room too bright and just plain ugly Maybe the bulbs can be replaced?

The staff at the BEST Western Duchesne were very friendly. The amenities were average. However the cost associated with our one night stay were way too much. The value for the price - was lacking. I recognize it is a small town, with limited resources, but as a franchise the fees were more steep.

The hotel is in a good location by some food places and the gas station if you need to make any quick trips. The rooms are clean and comfortable. The kitchen area did come in handy for my stay that was for multiple days. The full size refrigerator is a big plus if traveling with family. Indoor pool and spa are nice add on to any trip. The work out area is small but convenient.

I enjoyed my stay at the Best Western in Duchesne; the staff was friendly and professional, the rooms were clean and well kept, and the breakfast was great! The bed was really comfortable, and I got a good night's rest.

Manager extremely rude. Canceled my reservation when I asked a question he did not like and told me to leave or be arrested for trespassing. This was late in the evening, so I had to hustle to find other accommodations. This was a prepaid reservation1 month in advance, and it took 3 months to get my money refunded having to go through the corporate office. Hotel is franchised from Best Western.

We loved our stay! The check in was super easy and the staff was so helpful and kind. It was nice to feel like you came to a small town and have the people from that town to help you feel comfortable. They even left us a little note in our room to welcome us.

Not a five-star hotel, but it's Duchesne and probably better than you'd expect for a teeny town. Go to the library; it's cute! Staff was very helpful, room was comfortable and the heater was great--not noisy as in many places. Good bed.

The days prior to our stay I was called 3 times by the same guy asking me if I was still coming. 2 times were after my card had been charged. Duchesne was sold out, I'm sure he wanted to double sell the room. 2 other friends had the same phone calls, Annoying! Then we get there and the whole place stinks like rice and curry, I don't like properties where they live there, it's gross. She acted put out because I had three people staying instead of one, I paid 208 for the room. I'm sure I paid enough for 3 people in a double room. Our shower curtain was dirty, my husband showered in the morning and his shower was cold. My wash cloth had dirty spots on it and the floor was not clean. I had a second trip booked for another sporting event in a month and canceled it. It was my first and last time to stay here! Harrison Inn or Duchesne Suites came highly recommended and I got my next room in Duchesne at the Suites!

Any need, or question was met with a smile and prompt response. Everything from making the reservation, checkin, checkout were done with ease. Travel can sometimes be hectic, it's refreshing to have staff that strives to make your experience most enjoyable.

We were traveling to a special event and just staying for the 1 night thankfully. We arrived late because my husbands work schedule but our kids were super excited that the pool was open until 11 p.m.

Staff was friendly and helpful, room clean and comfortable, good Breakfast. We enjoyed soaking in the hot tub in the evening. We always stay at the Duchesne Inn when we go fishing at Starvation Reservoir.

This hotel was very comfortable. Clean and friendly. Breakfast was good too ! The ease of the location was excellent. The kind staff was very accommodating. The parking was open and accessable. The quiet of being set back off the main road made for comfortable sleep.

Very nice overall experience and would stay here again. The rooms were clean and nicely appointed. We were greeted with a very nice breakfast arrangement with many food choices. We also had many good choices of breakfast drinks.

This is my favorite hotel. The hosts and staff are very friendly and helpful; great attention to detail and very well run establishment. The free breakfast has a good variety of food. The hot tub and poll are the perfect water temperature and luxurious. The beds are just the right firmness and comfortable.

Staff is so friendly! Everything from the room to fitness center was so clean. Prices are fair and location was perfect for us. Couldn't ask for a better stay and will certainly stay here again in the future.

The hotel was clean and well maintained. The rooms are nice and the bed was comfortable. The staff was very nice and helpful. We were there to visit Second Nature Academy and needed nearby accommodations. The hotel was basic but very comfortable and satisfactory. I would recommend this to other visitors to Second Nature.

Not many hotel options in Duchesne, Utah but thankful a Best Western was in the area! Paul at the front desk was friendly and helpful, giving us tips on local places to eat. Beautiful lobby, clean room.

Very clean property and staff are wonderful! Randy goes out of his way to make sure you have everything you need. They clean your room daily and serve a full warm breakfast! Staying here is like staying at a nice hotel pre-covid days! Treatment is very refreshing because sadly covid has caused many of the customer service gestures to go away, but not this hotel!

The front desk staff was very friendly and fast to check in and check out. The pool seemed very clean and this kids enjoyed themselves. I travelled with two other families and we all had dogs. It was nice that we were on the first floor to make it easier to take the dogs out. The hotel was quiet and not crowded during our stay. This is the best hotel in Deuchesne and close enough to where we wanted to go for 4 wheeling. Note that when I booked it does say "full kitchen" but I didn't realize it had a stovetop too (my mistake) so next time I will plan on bringing easy things to cook! There are a few options to eat out here but mostly fast food and it gets expensive, so good to know next time I can actually heat up some things in the room rahter that spend so much eating out. Convenient location since it's right behind a couple of food options and a gas station (which is great when you have kids and need something).

This hotel really thought about people with accessibility issues. The room was near the elevator. It was very open and easy to move around. Everything was spatkling clean, the staff was great, and it was quiet. I would recommend the hotel to anyone.

As soon as we arrived at the inn I was impressed by its fresh exterior. It had a new appearance. When we entered the lobby I was in love with it. It was so cozy and pretty. We were offered a room on the second floor, but the inn had an elevator for taking up our heavy luggage. It also had interior corridors. The room was beautiful and fresh looking like the exterior of the building. We didn't use the large refrigerator or stove and kitchen utensils, but some guests might find them useful. If you want to exercise, they have an exercise room with free weights, etc. The indoor pool was chilly, but the hot tub was just right. Breakfast consisted of a waffle from a waffle machine. You can make your own. There were hard boiled eggs, sausage patties, yogurt, fruit, milk, cereal, and bread. They also have a charging station for electric cars. The price was right and it's a good place to stop while on your way to the parks.

Great place to stay very clean pool is nice and clean so is the hot tube would recto everyone nice breakfast and close to food in walking distance pet friendly also thanks you for the stay will come again when we travel through

Gross. So gross. Sticky, dirty floor in bedroom. Thresholds caked with black dirt. Stained sheets. Pubic hair and dried pee on the bathroom floor. Hair in the bed. Food residue in kitchen. Filthy countertops you could write your name on with your finger. Furniture has stains and dirt on them. Rooms hadn't been swept or vacuumed or actually cleaned in who knows how long. We changed rooms, the 2nd one was just as gross. Management didn't care and shrugged it off, saying we were their only complaint in 6 months. Trip advisor says otherwise. She told me to write a note to housekeeping for her... She was the head of housekeeping. What? So now not only do I have to clean my own room of at least a month's worth of other people's filth, but I have to discipline your employees too? I've had better, CLEANER stays in 3rd world countries... literally. Basically, you'll pay to stay in a public restroom. We cleaned the floors and surfaces with the bathroom towels and water (it was late, and we had a death in the family earlier in the day and didn't have the energy to deal with this)... But this level of fifth is honestly a health hazard during a pandemic and is completely unacceptable. Don't stay here. You're literally risking your health if you do, and management is nice, but useless. I honestly question the validity of the recent reviews on here.

The hotel was very clean and I loved the images in the hotel room of nearby attractions. The hotel had very helpful staff who went out of their way to accommodate a last-minute cancellation due to a reservation misunderstanding. I was very pleased!

Our host was friendly and courteous. The room was immaculate with a small kitchenette, comfy bed, plenty of space. We appreciated that breakfast had so much to offer. We were traveling with our large dog, and were made to feel very welcome. We would definitely stay here again.

You may run into a couple issues, but Paul will do anything for his customers. He will spend all night to resolve an problem. We had hot water issues and he went to great lengths to get us a hot shower. Thanks Paul, will visit again.

When I pulled the blankets down to get into bed, there were numerous long strands of hair on the bed as well as stained sheets . They moved us to another room, those sheets were stained a disgusting yellow. Speaking to the manager the next morning he informed us that "now with COVID they change the sheets and pillow cases after every stay"??(didn't they do that before?). After having to switch rooms after 11 pm, the manager/owner didn't give us any discount on the room and instead offered " a good deal next time we came". The manager seemed completely fine with the fact we experienced dirty (used and stained) sheets in 2 different rooms

I usually get a little worried about staying in small town hotels, but this is very nice! They've recently remodeled so everything is newer. Loved having a kitchenette with an apartment sized fridge/freezer in the room. Starvation reservoir is very close. The staff was courteous and the hotel clean. They still had their full breakfast available. Definitely will stay here again!

Exceptional staff and customer service. Paul at the front desk was friendly and welcoming. I was very impressed! Rooms are comfortable and clean. Highly recommend this hotel to anyone passing though! :)

Was nice to find a updated, clean, family friendly hotel in such a small town. The family suite with to king rooms and full kitchen and living area was a great option and value for our family of six. Staff was very friendly and helpful. Can't rate any of the extra services such as pool, breakfast, etc., as everything was still closed do to COVID-19, but based on the rest of our experience I have no reason to believe they would have met expectations.

This motel was very clean and taken care of. They personnel were very friendly and took very good care of the customers. They very quick about helping you when you called on the phone. The explained everything really well when I checked in.

It is brand new clean place and the staff is nice. But the designer was clueless in buying the furniture. You could sit at the table to eat because the chairs were too tall, your could sit at the desk because it was also too tall, to easy chair was so hard it hurt to just sit in it. And the trash can was so small it was full with just a few tissues in it. I even took pictures because it was so strange. Also the breakfast could have been wonderful but lots of the food wasn't prepared correctly.

Paul the hotel owner was very friendly and helpful. Our son was in a Wilderness Therapy Program out in the Duchesne wilderness. We needed a hotel in Duchesne for two nights at the end of his time in wilderness. I called a week in advance and the hotel was booked out do to the annual ice fisherman event. Paul took down my name and number and said he would contact me if there was a cancellation. I received a call from him a couple days later and he had booked us a room for two nights. The hotel is very clean with a good breakfast and great customer service. Paul and his wife took good care of us.

I've stayed for several nights in a row. The rooms are always clean. The staff was very helpful. The pool and other amenities were very nice and always clean. The breakfast was always really good! The staff were very kind to my children. My kids loved staying here! I look forward to my next stay. Highly Recommended!

Property was very nice and room was great. Excellent customer service. Complementary breakfast had many options. Front desk very responsive to requests and needs. Would defiantly stay there again when traveling in that area.

Nice place to stay if you need to be in Duchesne, we went looking for RE, but realized the area was not what we had in mind. Ended up near Duck Creek. However the this Extended Stay was a nice place to stay while there.

Very clean king room with kitchenette. Conveniently located near burger king, gas station (next door) and family dollar just down the street. Not much available for breakfast but we did arrive toward the end.

We had to adjust our travel and stay in Duchesne, and we stayed at this very nice new hotel/motel. Kudos to the manager and staff. Several big state parks, Flaming Gorge, and Dinosaur National Monument are nearby.

I paid for a room for two nights correctly stating that three people would be staying in the room. The online order receipt clearly showed this. However when I arrived at the Hotel lobby the general manager added a charge of $10 per night claiming that I only ordered a room for two people and that the third person required an additional charge of $10 per night. At checkout I tried to correct this by showing the person at the desk my online order receipt, but not only would she not correct this, she would not provide a receipt for my stay, claiming instead that she would have to check with the general manager and would send my receipt later. None came. I see now from other reviews that I am not the first to get this treatment. The hotel lobby and entry area were extremely dirty. A faulty alarm/emergency light buzzed loudly in the hallway. The room itself was noisy, with the refrigerator making loud noises and heater/ac unit providing more. The room layout is nice, with a small kitchen area, tiny dining table for two in addition to the beds. On the negative side the bathroom door handle almost fell off, the shower rail was loose, the faucet in the bathroom was loose and the drain wasn't working properly. Breakfast was lacking, with waffles providing the best option. Penny pinching is evident in the days old hard boiled eggs, watery yogurt, dry biscuits and pastries.