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Best Western Plus Dryden Hotel & Conference Centre, Dryden

4.0/5  - basé sur 368 notations.
349 Government Street, P8N 2P4, Dryden, Canada - Ver el mapa

Disfrute de una magnífica estancia en nuestro hotel de Dryden, donde podrá acceder de manera fácil a una gran variedad de actividades al aire libre y paisajes de gran belleza. El BEST WESTERN Dryden ofrece a los huéspedes unos servicios verdaderamente imbatibles. Este hotel recién renovado de Dryden admite mascotas, por lo que todos los miembros de su familia podrán disfrutar de una fantástica estancia. El concepto "servicio completo" cobra un auténtico significado en nuestro hotel. No importa si se encuentra en la ciudad en viaje de placer como de negocios, todos los huéspedes podrán disfrutar de una lujosa estancia (incluso su mascota Fido). Los hoteles de Dryden son ampliamente conocidos por proporcionar a los huéspedes lo mejor de la naturaleza, pero esta idea carece de significado si los servicios no están a la altura. Situado junto a la autopista 17, nuestro hotel de Dryden tiene el firme compromiso de proporcionar a todos los huéspedes lo mejor en ubicación y comodidad. Nuestro hotel se encuentra a medio camino entre Winnipeg, Manitoba y Thunder Bay, Ontario, lo que le permitirá disfrutar de gran comodidad durante sus excursiones de un día. Pesca, caza, hockey y recorridos en moto de nieve son sólo algunos de los pasatiempos preferidos de los habitantes locales. Independientemente de la época del año, los huéspedes siempre podrán encontrar una vibrante actividad deportiva en la que tomar parte. Pesque la pieza de su vida durante el verano y explore el paisaje local elevando al máximo sus niveles de adrenalina durante el invierno con un recorrido en moto de nieve. Las opciones son ilimitadas. Los huéspedes en viaje de negocios para visitar los hospitales locales, las agencias de gestión de recursos naturales olas sedes de empresas como Domtar Pulp Mill, Hydro One, CN&CP Railroad y Bell escogen este hotel de Dryden en todos sus desplazamientos. Esta localidad norteña es asimismo la Meca para aquellos huéspedes que desean disfrutar de vibrantes aventuras durante su viaje de negocios. Aquí podrá encontrar numerosas actividades acuáticas, recorridos turísticos y magníficas tiendas. Todo esto sin olvidar nuestro restaurante con servicio de mesa, que sirve desayunos, almuerzos y cenas, además de aperitivos en el salón por las noches. Reserve una de las relajantes habitaciones del Best Western Plus® Dryden Hotel & Conference Centre y disfrute de un cómodo y apacible viaje.

Best Western Plus

Dryden Hotel & Conference Centre

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Piscina climatizada
    Piscina climatizada
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Sauna
    Sauna
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basado en la opinión de 357 huéspedes
NOTA EMITIDA
Excelente
173
Muy bueno
118
Normal
39
Malo
18
Pésimo
9
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
27
De negocios De negocios
142
En familia En familia
88
En pareja En pareja
65
En solitario En solitario
17
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Fantastic Stay!!!"

5
14/09/2018

I absolutely loved the Beet Western Plus in Dryden. The staff was friendly, the room was clean, and the bed was great!!! Definitely higher quality than I am used to when on the road for business !!!!!

"my stay at your motel"

5
06/09/2018

excellent value, cleanliness, customer service. Rooms are decorated very nicely. And ohhh the beds! oh my god the beds were sooooo sooo comfortable. The staff was very hellpful, courteous and very professional. Thank you for making my stay an enjoyable one

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Karen for taking the time to share your stay at our hotel. It was a pleasure to read that you found the beds to be so comfortable. Our team appreciates your valued feedback.

"Always a good stay"

5
01/09/2018

I always have a good stay at Best Western Plus Dryden the check-in is very quick the restaurant is good the parking is good and the staff are very helpful I would stay there again and I would advise people to stay there also.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write about our hotel. It was a pleasure to read about your quick check in and our helpful staff. Your comments are appreciated and we hope to see you back.

"Excellent facility"

5
27/08/2018

I had the occasion to stay at this hotel while working in the Dryden area. The rooms were clean and well presented. The restaurant swerved s good variety of pup type food and I found the meals I had were good. I recommend this hotel if you're in the area.

"Great one-night stay"

5
25/08/2018

We stopped in to this hotel for a short stay after 15 hours on the road (with another 15 to follow the next day!). We like the location - it isn't too far off the highway and there is a nice Tim's on the way out of town for quick coffee in the morning. From the moment we walked in to the hotel we were greeted like old friends. An enthusiastic welcome at check-in which was fast & efficient. The rooms are in great shape, beds comfy, lots of pillows, new bathroom, great big TV. The restaurant was a real stand-out. Really good food, lots of options, even better service. The staff asked us where we were from, where we were heading, and gave us some good updates on the forest fire situation. Good check-out experience. Nothing to complain about, other than the generally high prices for hotel rooms these days, especially in the summer.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share with us. It is a pleasure to read about your time with us. We are proud of our whole team and enjoyed reading about the excellent service levels you received. Your comments are appreciated and we hope to have you back.

"Very nice hotel, amazing staff"

5
25/08/2018

As a pilot bringing people to Dryden for an annual fishing trip, I've stayed at all the major hotels in Dryden over the years and I'll have to say I'm most impressed with the Best Western. Rooms are comfortable and clean. But what really shines is the staff, well, the majority of them. I must say one employee really stood out during my stay for 3 nights this past week, Chelsea. I stay in hotels weekly and I've never experienced a more helpful and nice front desk person. I needed to make arraignments to stay another night when the hotel was booked... Chelsea took to EXTRA time to look for cancellations and help me when one came available. And on top of that she worked it out so I could stay in my same room. She did all this with a smile, it was apparent that she really cares about customers. Whatever she's getting paid it's not enough!!! Hope to stay there again my next trip!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Randy for taking time to share your experience during your stays with us. I agree that Chelsea is a huge asset to our team and feel fortunate that our team is so great. We appreciate your time and comments and certainly look forward to having you return.

"Totally unexpected luxury in Northern Ontario!"

5
17/08/2018

A must stay to believe it! We stayed here on our way to Winnipeg in the Emperor Suite. It was beautiful, modern and the hospitality was above and beyond. The suite had two bathrooms, living room, dining room and even a double sided fireplace. It was bigger than my condo in Toronto! The huge shower with multiple shower heads was perfect and the stand alone tub was even better!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Lauren for taking the time to share your stay in our suite. We are very proud of what we created and it is a pleasure to read that you found it to be luxurious. Your comments are appreciated and we hope you will come back and see us again.

"Overnight stay"

4
11/08/2018

Spent one night there on our way back to Toronto from Calgary. Found the hotel very clean and comfortable.The beds were very comfortable with plenty of pillows. Found the front desk staff to be very informative. Would stay there again.

"Great Location"

5
09/08/2018

Great hotel, friendly staff and convenient location. The front desk staff were very helpful and were able to accommodate an early check in for us. Overall it was a great stay, and would book here again!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Tania for taking the time to share your stay experience. It was a pleasure to read that our staff were able to accommodate your early check in. We appreciate your time and hope to see you back.

"It's our annul stop now!"

5
08/08/2018

From the front desk to the restaurant, our stay again was top notch! Clean rooms, courteous staff, and the food is always delicious. Our 13 year old daughter loves the chicken strips, and when we came back into town later in the week for supplies, I called in an order for her! We do plan to return next year for our annual fishing trip, and The Best Western Plus will be the first hotel reservation I make for 2019.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Shane for taking the time to share your stay with others. It was a pleasure to meet your family this year. We look forward to seeing you again in 2019.

"This Hotel has it all !!"

5
02/08/2018

One of my favorite Best Westerns ! I love staying here because this location has everything ! Great food , nice lounge , the swimming pool & hottub are always refreshing and well maintained ... rooms are also very well taken care of and staff are attentive and professional - what more can you ask for !!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Shelley for taking the time to share your experience at our hotel. We appreciate the kind words and are very pleased to read that we are one of your favourite Best Westerns. Thank you for your continued support and we look forward to having you back.

"Great place to stop during road trip"

5
01/08/2018

Quiet room, comfortable beds. Pool and hot tub were great. It was open until 11pm so our late arrival allowed the kids a chance to swim. Check was fast and we were offered grab and go snacks which were perfect for our long road trip.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for making the time to share your stay with us. It was a pleasure to read about the time you spent with us. Your valued feedback helps us and others to make informed decisions on our services. We hope to see you back. Thank you for choosing Best Western.

"Business trip"

5
21/07/2018

I really enjoy staying at the Best Western in Dryden. The staff is very accommodating and the rooms are very clean. I am close to everything I need here. I have 2 choices for meals, restaurant or lounge if I am to tired after working to leave hotel.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank You Darlene for making the time to share your stay with us. We appreciate your support and your comments. Our team is dedicated to making our guests stay excellent and we will share your kind words with them. Thank you for choosing to stay with us.

"Hotel stay"

5
15/07/2018

Excellent customer service and helpful staff I'm travelling across Canada by bike and they quite i. nformative as to what was coming up the amenities were good as well as the food I have no problem recommending staying here

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Dan for taking the time to share your stay with us and others. It was a pleasure to read about your stay with us. We wish you safe travels as you travel across Canada.

"The Pool"

5
22/06/2018

Nice hotel, nice room, nice beds, nice staff, very nice breakfast (included) but the nicest yet- the POOL, hot tub and steam sauna combination! It was just renovated and the water felt so fresh and clean. We all loved it so much that we woke up early to use the pool one more time just before check out. Highly recommend this hotel to any traveller.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the opportunity to write about your time with us. I was happy to read that you enjoyed our pool facilities. We are very proud of our pool area and enjoy seeing our guests enjoy it.

"Comfortable and great service!"

5
21/06/2018

This is my favorite place to stay when travelling for business in the area. The hotel staff is friendly & helpful, parking is ample (and free), there is a restaurant and lounge on site. The rooms are clean and comfortable, everything you would expect from Best Western. Tip: if you are a CAA member you not only get a great room rate, there are also other perks (this trip I got free breakfast everyday!).

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write about your stay experience at our property. It was a pleasure to read that we are your favourite stay in the area. We appreciate our CAA members and are happy to provide beakfast with your reservation.

"Great service"

5
14/06/2018

I regularly stay at BW hotels on trips for business and leisure. I've always found the rooms clean and comfortable. The service has always been great. I've never had any issue with BW hotel's and have stayed in multiple across Canada. I would highly recommend staying at any of them. They have consistent quality and an affordable price.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your Best Western experiences. We appreciate your loyalty to the Best Western Family.

"Road Warrior"

5
27/05/2018

I have stayed at this location many times and I have never been dissapointed. Nice and clean hotel and the resturante is top notch. Very helpful staff rooms are nice and the bed is comfertable I will stay at this location the next time I visit Dryden for work

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Patrick for your review. We appreciate you taking the time to share your experience with others. It is a pleasure to hear you will be joining us again. We look forward to your return.

"Great hotel"

5
05/05/2018

This hotel has very nice rooms.The bed is comfortable, good climate control, and the rooms have a mini-fridge. The best thing though is the walls must be well insulated because I could not hear anything from my adjoining rooms - and I was here a week. Not a cough, toilet flushing, drawer slamming or voices. I had great nights sleep! The restaurant attached to this hotel as great food as well. I would highly recommend this hotel.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay with us. It was a pleasure to read about your quiet comfortable stay. We appreciate the valued feedback and hope to see you back for future stays. Thank you for choosing to stay with Best Western.

"Very nice place to stay"

5
16/04/2018

Other than no hot tub availability it was a wonderful stay. Restaurant was amazing - staff and food were wonderful! I would absolutely reccomment this hotel and I would stay here again in a heartbeat!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay. It was a pleasure to read about your great stay and do apologize for the maintenance trouble we are having with our hot tub. Your valued comments are appreciated and we hope to see you again for future stays.

"Excellent Stay"

5
13/04/2018

The room was very nice, updated and clean. The beds were very comfortable and made for a great nights sleep. The staff were very friendly and helpful in the hotel as well as the restaurant. Would definitely stay there again!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Troy for taking the time to review your stay with us. We appreciate the valued feedback and I am pleased to read that our team was friendly and helpful. We look for ward to you joining us for future stays.

"Always a good stay."

5
07/04/2018

Always a good stay at Dryden Best Western. Easy to register, located in a good stop. Rooms are clean, beds are comfortable. Restaurant and staff are good. Checkout is easy and fast. All in all i always have a good stay here.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay. It was a pleasure to read about your time with us. We appreciate the continued support and look forward to your return.

"Best bed EVER"

5
05/04/2018

We enjoyed our stay here very much. The staff were extremely friendly and helpful. We are over-the-road truck drivers and absolutely loved the king sized super comfortable bed. It totally revitalized and made our trip much more pleasant. Also very pleased to utilize their trucker discount. The fact that the hotel is directly beside a truck stop was the deciding factor when choosing a motel room for the night. VERY pleased that we chose Best Western

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay experience with us. It was a pleasure to read that you enjoyed the comfort of your room while on a stop over. We appreciate the valuable feedback and hope to see you back with us.

"Great service! "

5
03/04/2018

We stayed at the hotel for a few nights while traveling through Canada! Kim provided excellent guest service! She remembered me from the first visit and made my accommodation very easy the second time around. People like you is what keeps the world Turning. Thanks again Kim!!!!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your most recent stay with us. It was a pleasure to read that Kim was able to provide you with such great service. I will certainly share my thanks with her when I see her. We appreciate your support and look forward to having you back with us.

"Friendly staff, great food and pool"

5
21/03/2018

This is a wonderful place to stay if you're travelling through the summer! It has a restaurant with awesome chicken fingers for the kids, and pool for burning off the post-car ride energy, plus a hot tub and steam room for Mom and Dad to relax! Wonderful staff, with smiles on their faces at check in/out!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Cassandra for taking time to write a review for our property. It was a pleasure to read about the smiles you experience during your stay.I certainly agree that our hotel is perfect for winding down after a day of travelling. Please let us know if we can assist you with future stays.

"Great hotel"

5
18/03/2018

This is a lovely hotel with great staff and service. I would highly recommend for anyone travelling to or through Dryden. All amenities are clean and up tondate. The restaurant and bar all also great additions.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay experience. We appreciate the high recommendation and value the feedback. I invite you to join us again for another stay.

"Bad Timing/Same Room"

3
18/02/2018

Unfortunately we booked at the same time there was a huge Minor Hockey Tournament being held in Dryden. I would say it was exceptionally noisy but that would be an understatement. Until around 9:30 PM the kids were allowed to run completely amok and rarely could you find an adult. Not the Hotel's fault but terrible parenting. It made our stay less enjoyable then it should have been. Remarkably it seemed to be exactly the same Government Rate room I had just under two years previously, unless there is another bathroom with exactly the same cracks in the tub area. Once again it appears that requesting Government Rates means you get a lower quality room...there is a pattern not just with this Hotel chain.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay with us. Please accept my apology for the poor quality bathroom in your room. Our government clients are very important to us and at no time would we designate a lower quality room to any guest. We appreciate your valued feedback and have already began to address the bathroom issues.

"They must hire ex correctional officers"

2
18/02/2018

First hotel I ever stayed in where they hand you a sheet of hotel rules when you register. Was never greeted with a hello or smile by any of the staff the entire weekend .There was a fellow in a flouresant construction vest patrolling the halls at all times directing people to"Go to their room if they stopped to have a conversation. I had dinner in the restaurant. Ordered the prime rib which was the special of the evening. It took 45 minutes to get my food and it was cold when I got it. The hostess /manager (not sure who she was) offered me a $25.00 certificate for breakfast. I explained to her 3 times I wouldn't be there for breakfast. Got up in the A.M. and there was a $25.00 certificate for breakfast. So rather than waste it I went down and put it on a patrons table that was having breakfast and checked out. Would never intentionally stay here again.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay with us. I do apologize that you were not shown great hospitality during your stay with us. The goal of our letter is to lay out general guidelines to provide all of our guests with a comfortable stay. It is not our intention to make our guests feel uncomfortable during their time with us and i again apologize that this is how we made you feel.

"Love this hotel "

4
05/02/2018

My room was updated and very clean. Loved the pool and steam room. It was busy but clean as well. Food was also great in the restaurant. Had the Pad Thai. Centrally located in Dryden on the Transcanada highway.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for choosing to make our hotel part of your plans. We appreciate you taking the time to share with others and hope you will be back to see us. Thank you for choosing Best Western.

"weekend conference"

4
22/01/2018

had a nice clean room and had several meals which were all quite good. meeting rooms were nice and the staff was very accomodating. over all , a pleasant place for a convention with good service and friendliness.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Brian for taking the time to write about your time with us. It was a pleasure hosting the conference and we appreciate the feedback. Thank you for choosing Best Western.

"Excellent Stay"

5
24/12/2017

We cannot say enough about the Managment Team, the staff & the ownership of this property. The staff were most welcoming on our check in & even though we were later than anticipated they made the room service available. We have a service animal & they were most complimentary of our Bentley. The room was excellent, the food was great & the hospitality outstanding. This property in a very small town rivals any property in a much larger city.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to tell others about your stay experience. It was great to read that our team provided yo with exceptional service. We thank you for your feedback and hope to have you back.

"In Dryden to purchase a new vehcile"

5
20/12/2017

We enjoy the Best Western Experience. After a busy day of travelling to Dryden and purchasing our new truck, this hotel is a one stop place - restaurant on site, pool, hot tub and sauna as well as the most comfortable bedroom. As we are a seasoned couple, we enjoy a couch in our room to relax. The queen size bed was very welcoming at bedtime. The staff are very friendly and helpful. I would highly recommend this hotel. Another plus point are the points that we accumulate to allow us to a free nights lodging.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Alana for taking the time to share your experience at our hotel. It was a pleasure to read that you had everything you needed for your stay after a busy day. We appreciate the comments and hope to see you back.

"Service"

5
16/12/2017

Very good service ,clean room,friendly service and fast ,restaurant staff are friendly as well,food are very good ,swimming pool nice and clean ,receptionist staff are friendly,price for room affordable,other facilities are very good like room tv,coffee,

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your experience with others. We appreciate your valuable comments about the hotel and our team. Thank you for your time and for choosing Best Western.

"Not bad"

3
12/12/2017

I stayed here one night travelling through town. The rooms are dated, as is the hotel itself. Somewhat sketchy patrons hanging around the parking lot. Staff was super friendly. I think if I had to stay in Dryden again I would try the Holiday Inn just down the street. This hotel is also a bit noisy with the truck stop next door.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your stay. I was sorry to read that we did not provide you with an excellent stay. Our team is always working towards providing our guests with a comfortable and secure stay. We hope you do decide to stay with us again so we can have the opportunity to showcase our best.

"Dryden stay."

3
09/12/2017

The parking in the front was filled with cars that were parked raking up multiple spots. The food was sub par. The staff was great. The room and building very clean. My sleep was disturbed every hour by the noisy room heater.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your experiences at our hotel. Please accept our apology for not providing you with an excellent stay. I have shared your concerns regarding the noisy heater and food quality with my team. We appreciate you choosing to stay with us and hope to have you back.

"Arrival of Granddaughter"

3
04/12/2017

It would have been great to have been told when booking that there was a hockey team or two staying at the hotel and the noise may be at times very loud. It was not just kids making noise it was the parents too which does not set a very good example for their children.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay experience with others. We appreciate the valuable feedback regarding the noise levels during your stay. Our goal is to provide a great stay for all our guest and we will continue to look at ways to improve that during our busier times.

"Good hotel"

4
15/11/2017

Always a good place to stay. I always stay at the Best Western. The restaurant is good and convenient. Rooms are clean and comfortable. Would recommend this hotel to anyone travelling through Dryden and needing a place to stay and rest.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to share your stay experience with others. We greatly appreciate the continued support you give to the hotel and look forward to having you return. Thank you for choosing Best Western.

"Leisure"

4
10/11/2017

Overall experience was good. There were centipedes in bathroom. Kinda old decor in rooms. I think the price is too expensive, why they charge so much I don't know. I did get a deal because I was there to see a theatre performance. But I found its was expensive .

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay experience with others. We appreciate your feedback regarding your stay experience. My team and I will be reviewing your comments and using them to improve our guest experience. Thank you for making Best Western part of your stay experience.

"Great Hotel"

5
30/10/2017

The staff, the room,the food and the amenities were all great. Highly recommend staying here and I will again. I was here for work purposes and had a 2 day workshop that was catered by the restaurant. Both days the food was amazing.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for making the time to review your stay with us. It was a pleasure to read about your workshop. We appreciate the support and your feedback. Thank you for making Best Western a part of your stay experience.

"Never Disappointed"

5
29/10/2017

Always a clean room and comfortable bed. The staff goes out of their way to ensure you are looked after. I find the rooms very open and relaxing. We ate in the restaurant and had the prime roast beef which was done to perfection and HUGE Yorkshire pudding to complement the meal.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Mike for making the time to share your stay experience with others. We appreciate your support and valued feedback. Thank you for choosing to make us your hotel of choice while in Dryden.

"Great place to stay"

5
27/10/2017

I always enjoy staying at the Best Western in Dryden. The staff are always friendly and the hotel is always clean. The rooms are very comfortable and I enjoy the in house restaurant. OF all the hotels I stay in on business this is the best one.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay with us. It was a pleasure to read about your stay with us. We appreciate your continued support and look forward to your return.

"Best Hotel in Dryden"

5
26/10/2017

Great place to stay in Dryden. Clean, comfortable rooms with a great staff in the restaurant and lounge. The hotel is located in the center of Dryden. This is the only hotel in Dryden that has a great restaurant, lounge and conference center all in house.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your experience. We appreciate your time and enjoyed reading about your stay. We hope to have you return. Thank you for choosing Best Western.

"Good for a one night stay"

3
25/10/2017

A little over priced for the accommodations and disappointing that breakfast was not included. We were offered a 20% discount at the attached restaurant for breakfast. The bed was a little soft for my liking.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for your valued comments. We apologize that you found our rates to be a little overpriced. Our team is always look at new ways to provide excellent value to our guests. Thank you for choosing Best Western.

"1 Night stay on way to Vancouver"

4
22/10/2017

The check-in was easy, and being a member of the Wyndham Rewards program lowered the price of our stay. The room was very clean and large. Loved the idea of the sink area being separate from the toilet & bath tub/shower. The only think I could suggest is that they get a better quality of bathroom amenities.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay experience. We appreciate the feedback regarding our amenities. Your comments will be shared with our team and will help guide our future product decisions. Best Western is continuously looking at new ways to improve our guests stay experience.

"The Best Hotel in Dryden..."

5
21/10/2017

I've stayed in many Best a Western Hotels in Canada and this one is one of my favourites. It's clean, comfortable, competitive, and, there's a restaurant on site. You'll find a nice selection of menu items all day long, and, if you book with your CAA card can receive a great “made to order” breakfast in the restaurant... DEFINITELY the best hotel value in Dryden ON.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay experience with others. I was pleased to read that you found us to be the "best hotel in Dryden". Our dedicated team works hard to make our guests stay excellent. We appreciate the feedback and look forward to having you return.

"Xcellent hotel"

5
19/10/2017

Excellent hotel for a nice get away. Enjoyed modern menu in a well decorated restaurant. Food quality was excellent. Extremely clean room with excellent amenities provided a very comfortable sleep. Looking forward to next visit

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to review your stay with us. It was great to read that you enjoyed many of our great amenities during your time. We appreciate the feedback and look forward to having you back.

"Recently Renovated - Excellent Property"

5
18/10/2017

Spend a week here and the room was recently renovated. The property and staff were outstanding, the hotel restaurant was very good. I liked everything about the hotel. Usually, I complain about something - the bed, the AC, the bathroom, something, but this room was brand new and everything was in very good order.

"Best place to stay in the area"

4
15/10/2017

I always stay here when I have work in the region. The rooms are comfortable and all of the staff are welcoming and accommodating. On this trip the restaurant was under renovations so only the bar was accessible for meals. The full menu was available but the place was full at dinnertime sometimes it was hard to find a seat.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your experience with us. We appreciate your continued support of our hotel. We are very excited to announce that our restaurant has reopened with a fresh new look. Thank you for choosing Best Western.

"Good hotel"

4
15/10/2017

This is a good hotel though rooms are a little dated. Restaurant has been remodelled and looks good. We did not have dinner there but did have a very good breakfast there. This BW does not offer free breakfast but does offer a 20% discount in the restaurant. Ads I said the rooms are a little tired but the beds are very comfortable. Staff are very helpful. We would recommend this hotel and will stay here again on passing through Dryden.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your experience with others. We appreciate the feedback you have shared. Our team is always looking at ways to improve our products and services and will be sharing your comments. Thank you for choosing Best Western.

"Best Western Stay"

5
10/10/2017

what a great hotel.. the food is fabulous and the beds are comfortable...your staff is very confident and courteous.. the hotel offers all amenities and will definitely recommend this hotel in the future ..thanks for the great stay :)

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to share your great experience. Your recommendation is greatlly appreciated and we hope to have you join us again for future stays.

"Vacation"

5
02/10/2017

I have to give this hotel a 5 Star rating because they up-graded us to a lovely suite. It was much too big for the two of us but we did enjoy the luxurious accommodations. On the way back from vacation, we wren't up-graded but the room was still very nice and spacious and clean. The staff was very friendly and helpful.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Sandra for taking the time to share your stay experience with others. It was a pleasure to read that you enjoyed your time with us during your vacation travels. We appreciate your comments and welcome you to join us again.

"Unfortunate loss of Best Western's key feature"

3
02/10/2017

The major of the BW chain's Plus and Premier is the superior hot breakfast for quality and enjoyment. This Dryden Plus unfortunately decided to get rid of this and charge extra for its breakfast. Coincidentally it's shower switch did not work and made the stay doubly unsatisfactory. Too bad.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Kenneth for taking the time to review our hotel. We appreciate the comments regarding breakfast. Guests of the hotel can choose from a complimentary grab and go or 20% of breakfast at B&B Roadhouse each day. we continue to look at ways to improve value for our guests. Thank you for choosing Best Western.

"Comfortable"

4
27/09/2017

We had a comfortable stay....clean and comfortable, quiet, and peaceful. Front desk staff was friendly and welcoming. The best part of chains like Best Western is you know what to expect and you get that.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Cherie for the review of our hotel. It was great to read that your stay was "clean, comfortable. We appreciate your support of Best Western and look forward to future visits.

"Best Place in Town"

5
24/09/2017

Clean, Great Food, Great beds, Pool, Hot tub, on the highway, good internet, quiet and peaceful. great water pressure for the shower. Great Elite program. My only choice in this town. If it is full I drive right on through and push on for home.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay with others. It was great to read that you enjoyed so many o our hotel amenities during your stay. We appreciate your continued support and look forward to your future stays.

"Worst staff ever"

1
19/09/2017

They could not get my corporate rate for my stay, and did not give any consideration for my diamond elite membership. The staff was lousy and useless. After driving 12 hrs all I wanted was to be treated like a valued customer and received horrible service. Every other BW I've stayed with has been awesome until I stayed with the Dryden branch. Never again.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. Please accept my personal apology for not providing you with excellent customer service. We understand the importance of our Elite members and have discussed the comments with our team. I would like to credit your stay stay as a thank you for your valued feedback. Thank you again for being a valued Best Western Rewards member.

"Busy Weekend - Comfortable Stay"

4
15/09/2017

This stay was on our way back home and coming through Dryden. After spending a sleepless night in another hotel in town on our way out, I had booked this last room available at 4am! It was a double sized bed but that's ok; we fit on this at home. Our friend stayed at the other hotel again. Staff very friendly at check-in (as usual). We loved using the pool and hot tub. Our friend could even visit us at the Best Western and come swimming with us. Ordered pizza at B&B restaurant and took it back to our room with us after swimming. Very yummy. Clean rooms. Comfy bed. I appreciated the laminated list of channels for the tv, as we don't really watch at home so we are tv-challenged lol The double-bed room was just like the king room we had in Tbay but on a smaller scale. I really like that our sensitivities do not get riled up at any Best Western. The air conditioner was awesome and we used the fan just to keep air moving. Quiet sleep even though we were beside the pop machine. At checkout the front desk staff was again friendly. They gave us a bagged breakfast which was nice to take on the road. We also got a 15% discount on breakfast in the restaurant. Thanks. Only con was the price is quite high.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your time with us. It was a pleasure to read about your great stay with us. We appreciate the feedback and hope to see you back. Thank you for choosing Best Western.

"Road Warrior"

5
15/09/2017

I have stayed here before and once again I am very happy with the service I got. Nice staff and a very clean hotel. Resturant is very good only thing that could use some adjusting is the price. Starting to get up there in price considering I was there on a Wednesday other hotels were a bit less but I know what Iam getting with Best Western well done again and next time out that way I will stay again.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our property. We appreciate the feedback regarding the pricing. Our team is continuing to look at ways to provide better value for our guests. Thank you for choosing to stay with Best Western.

"Best Western"

4
09/09/2017

We enjoyed our stay, the room was clean and we were happy that it was a pet-friendly hotel. There was a pool, but we were sooo tired from our drive, we did not make use of the pool. They had a nice breakfast included. We would recommend this hotel to travelers.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your experiences with us. It was a pleasure to read that you enjoyed the stay. Perhaps you will be able to join us again and make use of the pool. Thank you for choosing Best Western.

"Disappointing"

3
07/09/2017

For being a BW Plus this was a very disappointing accomodation. The carpets were not clean and the room had a bad smell to it. Overall the whole place appeared dingy and dark. We had booked this through Air Miles so we expected better.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your stay with us. Please accept my personal apology for the poor stay. Your valued comments are being shared with my team so we can better improve our guests stay experience.

"Booking through hotels.com"

3
06/09/2017

Why is that many hotels including this one stick people who book through hotels.com in the scuzziest rooms they have. We just checked in an hour an ago and are in a room that is likely one of the smallest we have ever had. Back to a double bed for the first time in about 40 plus years.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay experiences with us. Guests who book through online travel agents do have the option of multiple room types. I do apologize that you did not enjoy our double room. Please feel free to call the hotel directly to have the opportunity to book the proper room for your stay needs.

"Lees than satisfied"

3
06/09/2017

The fridge was so noisy that we had to unplug it. The wind was blowing and the wind noise thru the door whistled so that was really annoying. The bed had a sag in the middle which was not really any fun as we both kept cramming up against each other.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your stay. Please accept my apology for the less than satisfactory stay. Our guests comfort is very important to us and i can understand how frustrating these issues can be. We will use your valued feedback to better improve our facilities.

"best western in dryden"

5
31/08/2017

enjoy staying in this hotel with my family. we are treated respectfully. the house keepers are always accommodating to our needs. prices go too high though, especially during busy times. we usually end up with one bed and the pull out bed.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. We appreciate the valuable feedback. I can assure you that my team and I continue to work on bringing better value to our guests. We appreciate your continued support and look forward to having you back.

"a nice place to stay"

5
30/08/2017

This hotel has had my business many times through the years. I travel to Dryden to go on a fishing trip annually. I stay either at the Holiday Inn express or the best western. I liked the fact that they offered 20% off for using the restaurant for breakfast.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay experience with us. We appreciate that you have made us a continued choice for accommodations over the years. We look forward to having you back again for future stays. Thank you for choosing Best Western.

"Comfortable convenient hotel"

4
28/08/2017

Stayed at the Dryden Best Western on a trip to Dryden to attend a weekend quilting presentation with a friend, while our husbands checked out local fishing holes. Our room was comfortable and clean. We appreciated the onsite restaurant, where we ate supper one evening, as well as breakfast both mornings. Note that breakfast was discounted because we were staying at the hotel. Tasty food at all meals. I had a reward to apply to our hotel stay, and there was some confusion even though I'd called the chain headquarters ahead of time to ask how to redeem it. Hotel staff handled the situation pleasantly and effectively, and did not treat it as an inconvenience. I'd stay here again if I found myself in Dryden again.

"Comfortable"

4
28/08/2017

Bed is comfortable, had an elevator which is helpful for hauling luggage. Nice restaurant on site for a quick night stopover with late night arrival and early morning departure. Room was clean and roomy. We like a queen with a sofa to relax, rather than sitting on the bed(s).

"Rated Too High"

3
24/08/2017

We stayed here and in essence everything was ok. It was reasonably clean and comfortable. I must have missed something when choosing this hotel but just keep in mind that there is no breakfast. We were caught off guard however I assumed I missed something. At any rate, it's not a bad choice but for a one night stay it certainly did not live up to the "Plus" in it's name.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Kevin for taking the time to review our hotel. We do apologize that you did not find great value with your stay. We are always looking at ways to better our product and will be using your valued comments for training. Thank you for choosing Best Western.

"Business Trip"

5
24/08/2017

Very nice hotel, easy to access, quiet atmosphere, excellent staff service, choice of tv channels could be better, shower is very good, enough towels in room, beds were easy to sleep in, bathrooms could be better with all of the bathroom in one room, closet space was great, fridge was good

"good friendly staff"

4
24/08/2017

they went out of their way to find another night stay in the next twin we were going. the rooms were good and clean. Helpful at the desk courteous. called to check back with us to see if any thing we could use.

"Limited Dryden Options (but this place is rated too high)"

2
22/08/2017

Somehow, this place is rated well compared to other options in Dryden... but that's because there really aren't many options in Dryden. First, they don't offer any sort of complimentary breakfast (both the Comfort Inn and the Holiday Inn Express advertise “full” hot breakfasts). Second thing is that their restaurant is awful - tasteless food and horrendous service (over 2 hours for a hamburger... did they have to chase down and kill the cow first or what?). Finally, many of their first-floor rooms are outside entrance (meaning, you're 3 feet from the trunk of your car). Some people may like that, but we don't and asked to be switched. We were told “sorry, we're full.” C'mon... the parking lot was mostly empty at 9:30 p.m. and many of the 2nd-floor rooms were dark. I don't believe that they were full. They just didn't want to switch our room. If you're looking for a place to stay between Winnipeg and Thunder Bay, I'd recommend looking seriously at places in Kenora. There are slightly more dining options there, too.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our property. I want to apologize personally for the poor stay experience. I understand the frustration of waiting for long period of times for your meal. I can assure you we are working to rectify our challenges and invite you to join us again in the future. I am confident we can provide you with an excellent stay experience.

"Papa Jorge"

5
20/08/2017

It is always a pleasure going to this location. Very clean, all the staff are very friendly and helpful. The food in the dining is excellent. Rooms are kept very clean and in excellent state of repair.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to share your stay with others. It was a pleasure to read that you found the dining room to be excellent. We appreciate your comments and hope you will join us again for future stays.

"Great Experience"

5
16/08/2017

Large room. Very clean room. Toilet, linens very clean. Fantastic décor. Professional and friendly front desk staff. Hotel upgrade my standard room to Governors Suite. The room, the décor and furniture were fantastic. Hotel located beside the highway but far enough to provide quiet rooms. I had to meet clients in the morning of August 14th. I requested late check out when I checked-in online. I guess that is why the hotel put me in a suite where there is suitable furniture to meet with client.

"Best place to stay"

5
09/08/2017

I never been to a motel that the staff were as friendly and helpful as here. The rooms are great. I was extremely tired and got a wonderful sleep here, beds were very comfortable. I would stay here again. I look forward to it on my next travel.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Sara, for taking the time to review your stay with us. It was a pleasure to read about your time with us. We appreciate you choosing to stay with us and look forward to having you back.

"The place to stay in Dryden, Ontario, Canada."

4
07/08/2017

The hotel was clean and the staff friendly and helpful. The restaurant was surprisingly good and in-spite of the fact that no-one there knows how to make a proper martini I was pleased with the prime rib of beef and our Canadian server was a joy, a pleasure and fun to work with. Our double room was clean, reasonably priced and the hotel accepted and discounted the room rate for AAA members. A free express/bagged breakfast is included for free and a 10%-20% discount for guests was provided by the hotel for breakfast in the restaurant and breakfast was great!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Edward for taking the time to review your stay experience. I will be certain to show my team how to make a proper martini. We appreciate you making us your hotel of choice. Thank you for choosing Best Western.

"Quick stop over"

4
06/08/2017

We had a quick stop over in Dryden. The front desk staff was very nice upon check in. There was a wedding going on and our room was on the first floor and it was pretty noisy. I would imagine that only the rooms on the first floor near the front were affected. The room was clean and beds were fine. Our favourite part was the breakfast in the morning. The waiter was friendly and accommodating and the food was very good.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for making the time to share your experience with us. It was great to read that breakfast was your favourite part. We appreciate you choosing our hotel to stay with and welcome you back.

"Lovely Place to Rest Up"

4
05/08/2017

The hotel was very nice. We were driving across Canada on our way home to Victoria BC and due to a fatality on the highway, we had to take a 3.5 hour detour to get to the hotel. We arrived at 11:30 pm very exhausted and the staff was wonderful. Highly recommend this hotel.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay experience with others. It was great to read that even after a long day you found the staff to be "wonderful". We appreciate you staying with us and welcome you back.

"As you would expect from a Best Western!"

5
04/08/2017

If you travel often, you come to expect certain quality standards from hotels, especially from the mega chains. This Best Western was as we expected - clean, comfortable beds, friendly staff and plenty of services available on set. We didn't anticipate the size of this place when we booked and did end up walking to the end of the building on the second floor to get to room. However, if accessibility is not an issue for you then it won't be a problem. If you do have accessibility issues, you may want to contact the hotel to ask for a room on the first floor or one closest to the elevators. Otherwise, a great hotel, right off the highway and in a prime location for anything that you will need while travelling though Dryden.

"Great hotel, friendly staff, and restaurant is wonderful!"

5
01/08/2017

Four guys headed out for Canada for a week of fishing. We booked our stay just hoping for a decent room for the night, but our stay was great! The staff was friendly, the food was great at the restaurant, and the rooms were clean and neat. There was plenty of parking for my vehicle and boat, and we couldn't have asked for a better stay. I will be booking my room for next year's trip!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Shane for sharing your stay experience. Our team appreciates the valued comments. It was a pleasure to read that you enjoyed your time with us. We look forward to seeing you next year.

"comfortable, pool, amazing steam room"

5
31/07/2017

This was a great hotel - wait times are a little long in the restaurant. The staff was friendly and my reservation was waiting for me. There is a lounge to grab a night cap - the pool is amazing, hot tub nice and hot and the steam room is to die for.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your stay experience with others. It was a pleasure to read that you found the hotel to be great. I do apologize for the wait times in the restaurant and can assure you we are working on improving. We appreciate you making us your hotel of choice.

"Stay here, eat elsewhere"

4
30/07/2017

Motel is clean and neat, rooms are very nice and appear to have been recently updated or newly built. In any case the problem here was the restaurant. Waited for 30 minutes for a burger and order of fish and chips which were awful. Burger was tasteless and fish was a frozen nightmare. My recommendation would be to stay here but eat at your on risk.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your stay experience with us. It was a pleasure to read that you found the hotel to be "clean and neat". Please allow me to apologize for the poor meal experience. I can assure you that we are making the necessary changes to provide our guest with a better overall feel. We apprecitae you making us your hotel of choice and hope to see you back.

"Great Service!"

5
25/07/2017

My friend and I stayed for a night passing through Dryden and the front desk staff was lovely! They were very friendly and efficient. The room was very clean and spacious. The hotel was much larger than I expected and very well decorated.

"Clean, comfy, and friendly!"

5
24/07/2017

My stay at the Best Western Plus in Dryden was great! Check in was quick and the front desk staff were very helpful with suggesting places to eat and things to see while I was there for the night. The room was spacious, very clean, and comfortable. Great bathroom as well! Fridge and microwave in the room was very handy. I'd definitely stay again! The perfect place to stop on your cross-Canada drive - super convenient location right on the Trans-Canada in the centre of all of Dryden's amenities.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay with us. We appreciate you making us your hotel of choice while in Dryden. I will be sharing your valued comments with our team.

"Great room but check the restaurant BEFORE you order!!!!"

4
24/07/2017

This hotel is completely renovated & was very clean & quiet. Bed was GREAT!! Had a very restful night! Restaurant leaves a lot to be desired! If you decide to eat there, make sure they have kitchen staff!! The servers were very polite but the kitchen help was VERRRRRYYYYYY SLOOOOOWWWWW :(

"awesome stay"

5
18/07/2017

Stayed 2 separate times on my family road trip, once on the way out west and once on the way back. Love the fact that they have drive up rooms which makes it easier bringing stuff in and out. There is a restaurant attached to the hotel which has awesome food! The boys swam in the pool and they had lots of fun. Will always stay here when ever I am in Dryden.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Pamela for sharing your stay experience with others. We appreciate that you have taken the time to tell us about your "awesome stay". Thank you for making us your hotel of choice while staying in Dryden.

"hotels in dryden"

4
14/07/2017

Pretty much the only choice for a business stay while in Dryden. There are all the amenities of city life within walking distance. everything in town id a few dollars away by taxi. As previously mentioned you can walk to pretty much anything you need right from your room.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Scott for making us your hotel choice for business. We appreciate that you have taken the time to share your stay experience with us and others.

"Good Stay"

5
12/07/2017

Best Western Plus has good amenities and is centrally located in Dryden. Staff is friendly and Restaurant is reasonably priced with excellent choices and portion sizes. Internet is seamless and TV viewing choices are extensive. Did ot try the pool but looks excellent.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay with us. We appreciate the valued comments regarding our location and friendly staff. Thank you for choosing to stay with Best Western.

"Great hotel clean nice rooms"

4
11/07/2017

Great hotel very good restaurant. we have used and will continue to use this hotel for business and pleasure. courteous staff and very clean. good location close to all amenities lots of parking nice rooms and good rates

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your experience with others. It was a pleasure to read that you found our hotel to be a "great hotel with nice clean rooms". We appreciate the valued feedback and thank you for making us your hotel of choice while visiting Dryden.

"Fishing Trip"

4
10/07/2017

Nice hotel with a good restaurant. Good location for good fishing. Clean rooms and reasonable rates. I recommend rooms either in the back or on the side. Great parking close to rooms. Elevators are available.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Arman or taking time to share your experience with others. We appreciate you making our hotel your choice to stay at and we hope the "fishing trip" is a success.

"Service surpassed our expectations"

5
10/07/2017

Staff were kind and helpful. All of our needs were taken care of. We have already switched some future reservations on our trip to Best Western Plus. They went above and beyond to make our family welcome and comfortable.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your experience with others. It was a pleasure to read that our "Service surpassed your expectations". We appreciate you making Best Western Plus your hotel choice.

"On our way"

4
09/07/2017

We went to Ottawa for Canada day, from MB. Being that most times we stay at BW because of the cleanliness and friendly staff, pool and allows dogs. We found the beds not the greatest and had sore back. I would recommend this hotel and stay again

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I do apologize for the sore backs during your stay. Our hotel actively changes out mattresses in order to provide our guest with the best in comfort. We thank you for making our hotel your hotel of choice and look forward to having you back.

"Good hotel dissapointing restaurant"

4
05/07/2017

Clean rooms but the food lacks care poorly prepared and a over done $40 steak. When I told the waitress she didnt care and moved on with her duties. Another day I ordered a French onion soup and it came to the table luke warm and the cheese was not melted. on another occurance the server dropped off my food and never returned not even to deliver the bill.

"Pleasant stay"

5
26/06/2017

Overall appearance of the building is great. I like when there is more than one way to access ground level rooms. Washroom sizes are very roomy. The food at the restaurant are great, including the breakfast. Overall experience is very pleasant and I would stay there again when given the chance.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay with us. It is always a pleasure to read about guests who have enjoyed the full amenities we have at our hotel. We certainly hope you will have another opportunity to join us.

"Best place to stay in Dryden"

5
25/06/2017

Clean, Comfortable rooms, great beds,tv, lots of room for parking if your pulling a trailer. Awesome Steam room on a cold winter night or any night. Nice bar/lounge, good food, friendly employees. I travel through Dryden regular & it's the only place I'd stay.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Adam for sharing your experiences with others. We really appreciate the continued support you bring to our property and look forward to your next stay with us.

"Surprisingly good"

5
25/06/2017

Distinctly better than the average chain motel, but similar price. Complimentary breakfast was a real breakfast, not a fight over pre-cooked buffet, and the overall hotel experience was better than average

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay experience with others. I was very pleased to read that you enjoyed your experience with us and found breakfast to be a highlight. Thank you for making us your hotel of choice.

"Finally a Good nights sleep"

5
16/06/2017

On a Business assignment for my Church, I travel regularly around the North Western part of Ontario, and a great night sleep goes a long way toward my effectiveness in my calling. I would recommend Best Western anytime.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. It was a pleasure to read that you enjoyed a "great night sleep" during your stay with us. We thank you for making us your hotel of choice and hope you will join us again.

"Rewards"

3
13/06/2017

Nice but older BW. No breakfast included. Just a grab and go bag. Know the rate you are quoted and check your bill. My hubby paid the bill and discovered later that it was wrong. The desk reception did correct it willingly when error was pointed out.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Doris for taking the time to review our hotel. I appreciate the feedback regarding your billing error and was pleased to read that the issue was addressed immediately. We thank you for choosing to Best Western.

"Great place & pool!"

5
09/06/2017

This hotel is one of the best I've stayed in. Exceptional service. Just have breakfast somewhere else. The pool was small but at least they had one. The hotel is new and very clean everywhere. I really enjoyed my stay!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review your stay with us. It was a pleasure to read that you received "exceptional service" during your time with us. We hope that you will join us again for future stays. Thank you for choosing to stay with Best Western.

"Fun family stay"

4
05/06/2017

We stayed one night. Check in was busy but still quick and the staff were very friendly and courteous. The type of room we reserved was what we got upon arrival. A late lunch was had in the B&B restaurant; pleasant server and good food. Room was clean with a good temperature. A nice feature is the sink separate from the toilet which is helpful when more than one person staying in the room. Nice clean tub and decent shower head pressure. Big closet. The bed was a bit soft for me but my roomie found it very nice. I really liked the long roll pillow, great for lounging on! The swimming pool was really nice to have with the kids. It was clean and a good temp. Hot tub and steam room fun too. All around good stay, will go back there for sure.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your family stay with us. It was great to read that you and your family were able to stay and really enjoy your time with us. We look forward to having you return. Thank you for choosing to stay with Best Western.

"Over nighted at Best Western Dryden"

5
16/05/2017

What a pleasant surprise this hotel was to stay at! Staff were so friendly and welcoming!! Our room was at the correct temp when we walked in and very comfortable. Had dinner here as well and the food and service was fantastic. Noticed the pool and hot tub looked very inviting but too tired to use. Will definitely try out on next stay! Will always return to this hotel when driving thru!!

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Tim for taking the time to write about your stay with us. I was pleased to read that you found our hotel to be a "pleasant surprise". We are very proud of our hotel and it is always great to hear it from our guests. Thank you for choosing to stay with Best Western.

"Great Place.."

5
15/05/2017

This is my first time staying here. First of all, there is enough area for parking. I was traveling with a long trailer, so I needed ample parking. Once I checked in I was given a room close by to where I parked my vehicle. There is access from the outside as well as from the inside to the room. So if you forget something in the vehicle you don't have to walk a mile to get to your car. The room is pretty large in size and comfortable. Very clean and tidy. The location is very quiet too. The bathroom was very clean as well. only negative I have is that they don't offer free breakfast like all the other hotels do. I would definitely recommend.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for sharing your stay experience with us. It was a pleasure to read that you had everything you needed and the room was large and comfortable. I will sharing your experiences with our team. Thank you for choosing Best Western.

"A very nice experience"

4
10/05/2017

For a chain hotel, this was a nice, clean comfortable room. The breakfast was plentiful and every employee we encountered was pleasant and helpful. The fitness center was pretty minimal, but that's our only complaint.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for choosing to review our hotel. I was great to read that you found our hotel to be clean and comfortable. I will be sharing your kind comments with our team. Thank you for choosing Best Western.

"Weekend road trip"

5
09/05/2017

Enjoyed the short stay, wish we would of had more time to use the pool and have breakfast but running late on getting home so we had to push on. Recommend this hotel no matter your length of stay. People were friendly and staff was helpful but the price was a little much $$$ but we needed a place to stop.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay experience with us. It was a pleasure to read that you enjoyed your "short stay with us" I will be sharing the feedback with our team. Thank you for choosing to stay with Best Western.

"It was a pleasure"

4
30/04/2017

I had a very comfortable stay during my business trip to Best western. I was Leary at first as it looked older from the outside, but the room I stayed was newly Reno'd. The restaurant was super busy as it was playoffs and 2 conventions were taking place. They warned me of the time to get my food, and it was worth the wait. The chicken dinner was awesome, I also had the apple crisp for dessert which was mediocre. But not a deal breaker. Tastefully decorated and comfortable rooms and beds! With the perfect room temperature as well...sometimes you get to the he room and the cleaning staff have the air on but this was not the case. The whole experience was very Welcoming.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Andrea for taking the time to review our hotel. We appreciated the honest and valuable feedback. I will be sharing your feedback with my team and using the comments to help make improvements where needed. Thank you for choosing Best Western.

"Great place"

5
17/04/2017

Definitely go back Very accommodating to large groups of people Very friendly staff and accomadating to my every need Food was fantastic , brewed beer was great Hot tub actually works and was hot enough to enjoy

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. It was a pleasure to read about your stay with us. I will certainly share your kind words with our team. We look forward to having you return as our guest. Thank you for choosing Best Western.

"excellent stay in Dryden"

5
29/03/2017

The best Western in Dryden is very clean on the exterior and the interior all staff are friendly, I always stay at a best western because of the quality the hotel chains bring as well as the friendly staff.

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your stay with us. It is a pleasure to read that you found the hotel to be clean and friendly. Your commitment to our brand is greatly appreciated and we hope to see you return. Thank you for choosing Best Western.

"Hockey Tourney "

5
13/02/2017

We stayed there the weekend before last!... EXCELLENT accommodations, great service and loved the rooms and beds. Great location, they offered a hockey buffet. Food was excellent!..next time in town would no doubt stay!

"Nice place"

5
08/02/2017

Very nice clean rooms. Clean environment open and spacious. Pool was great restaurant was very good and staff were polite. Ample parking with drive-up side door entrance on the first floor. Very convenient for hockey players and bringing in bags

Mike R, General Manager at Best Western Plus Dryden Hotel & Conference Centre, responded to this review
Thank you Scott for taking time to review our hotel. It was great to read that you found the hotel to be clean and friendly. We appreciate our guests feedback. It would be our pleasure to have you back for future stays. Thank you for choosing Best Western.

"Passing Through "

5
19/01/2017

Great Staff. Dog Friendly hotel with rooms that provide two entrances to the room. Outside parking has tremendous amount of space and easy access off highway. Dog friendly room was great. Recommend this hotel with any type of visit.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to share your experiences with us. It was a pleasure to read that you found our pet friendly rooms so great. We look forward to having you return as our guest. Thank you for choosing Best Western.

"Amazing stay"

5
15/01/2017

This was my first time staying at this location but will not be my last. From the moment you walk through the doors you are treated like one of the family. The upgraded room I was given, thanks very much, was awesome. All the staff was very friendly. The restaurant lounge are was really good. The food and service there was excellent. Highly recommend this hotel to all travellers. Thanks again George Searle ( Papa Jorge )

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you George for taking the time to review our hotel. It was great to read about your "awesome" room and staff friendliness. We look forward to having you return. Thank you for choosing Best Western.

"Great Stay for the Night"

5
16/11/2016

The hotel room is well kept and updated. If you are planning to work in the hotel room, there are electrical plugs on the lamp base, which is a plus for me. The wi-fi connection is good. There was a fridge and microwave. The hotel staff was courteous and kind. At the time I was staying, the water treatment plant was going through upgrades and the water was not drinkable. The hotel staff offered complimentary bottled water at the time I checked in. Good to see that the hotel is mindful of their clients. There is an exercise room, but I didn't get to use it. If there's one thing to be dissatisfied about is that there is no light switch near the door that leads directly to the outside. It's hard to get to the light switch on the other side of the room, when you are coming in from the outside at night.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write about your stay with us. It was great to read that you found your room great to work in. I will be sure to share your great comments with our team. Thank you for choosing to stay with Best Western.

"Decent night's accommodation."

4
05/11/2016

Was passing through on my way to Alberta in early October. Needed a place to stay and checked a few hotels and motels in town. It was hunting season and there were pick up trucks with trailer, boats and ATVs in every parking lot. In addition, I found out there was a large hockey tournament in town that weekend as well. Fortunately, the BWP did not have any hockey teams there and had a room for the night. The price was a bit more that I'd expected. It was like most hotel rooms, clean and comfortable. Very little noise from others in the hallway. Slept well and really enjoyed the complimentary breakfast in the restaurant the next morning. A full cooked meal. Not just a continental breakfast. If I'm heading west, or east, again, I'd certainly stay there.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to share your experience with us. I was very pleased to read that you enjoyed our rooms and complimentary breakfast and comfortable clean rooms. It is great to hear that you would choose to stay with us again. Thank you for choosing Best Western.

"Not recommended"

3
04/11/2016

It is not a Best Wester Plus hotel! Older hotel with a face lift. Only the price is plus! Not a friendly stuff, not a good service. No breakfast! I don't know why is called a Plus! Not recommended in this area.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I do apologize that you found our hotel to not be of a "Plus" standard. I would like the opportunity to learn more about the issues you experienced during your stay. Our team works very hard to provide our guests with an excellent experience and will certainly use any feedback to better our product and services. It is our hope that you will make the choice to join us again for a better stay experience. Thank you for choosing Best Western.

"Can't Say Enough Good Things!"

5
04/11/2016

Room was as nice in person as it was in the pictures which is always an excellent start! We weren't expecting much (just a stay over on a long road trip) but we were very pleasantly surprised by the customer service as well as room cleanliness! It's very hard to find an affordable place that keeps their rooms clean enough to keep you from thinking about how many people have been in the room before you. Very nice amenities, rooms were nicely updated, great parking right outside your room, and the little breakfast bags were wonderful to take on the go! I really appreciated how environmentally conscious they are.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write about our hotel. It was a pleasure to read that you found so many aspects of your stay to excellent. Out team works very hard to provide our guests with an excellent experience. I will certainly be sharing your comments with our team. Thank you for choosing Best Western.

"Awesome"

5
27/10/2016

I was there for a conference. My room was fabulous. It had recently been updated. The bed was very comfortable; bathroom clean and bright. Staff at the front desk were exceptional. The food was also very good.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Nacey for your review of our hotel.. I was very happy to read that you found your room to be fabulous. We hope you will join us again for more conferences. Thank you for staying with Best Western.

"Great stay, secure your belongings"

4
15/10/2016

Had my shoes stolen from pool area. A lot of rif-raf in and out of hotel in the evening, but not a reflection of the hotel or their team. Great beds and very quiet. Hot tub and steam room nice feature. Secure your belongings and you'll have a nice stay

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Michael for taking the time to share your experience with us. Please accept my personal apology for your shoes being taken. Theft is not a behavior we tolerate and we will certainly share this with our team in hopes we can learn from it. Thank you for choosing Best Western.

"Great hotel!! A+"

5
30/09/2016

We stayed at the Best Western for 1 night for a work function and it was excellent. The rooms are very tastefully decorated and very clean, almost cozy just like home. The bathroom is huge as well. Another neat feature is both the exterior and interior doors. You can drive right up to your door and enter off the parking lot and then proceed to the lobby through the interior door. We had rooms off the rear of the property and would definitely recommend for that extra bit of privacy. I believe they also have electrical hook ups in the rear lot which would be useful for an RV or boat.I wish they had a continental breakfast as the restaurant does not open until 7; we did try the restaurant for breakfast and it was very good..french toast and sausage!!

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. It was great to read about your stay with us. We are very proud of our products and services. We will be sharing your valued comments with our team. Thank you for choosing Best Western.

"Overnight stay "

3
29/09/2016

While travelling from Saskatchewan we decided to stay in Dryden. They had 2 rooms available and I was told that because I was a " walk-in" without a reservation and they only has 2 rooms left that I paid almost $20 more for the night than other customers. The room is ok, is a little dated and small for the price. The restaurant was good though. I travel this route fairly often but because of this ridiculous policy I will not stay at this Best Western again

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write a review about our hotel. I can understand how frustrating it would be to be quoted a higher rate than usual. Our hotel is always working to bring a balance between value and demand. Your comments are valued and will be shared with our team to better improve how we provide service. Thank you for choosing Best Western.

"Okay, Good for a Night."

3
22/09/2016

Travelling from Thunder Bay to Winnipeg is a long haul at night with three kids at the end of August. I had booked at this Best Western as it was rated #1 in Dryden. When we arrived it was well after midnight, and when we entered the lobby the music was loud as a wedding was going on in one of their convention rooms upstairs. When we checked in, the Front Desk lady gave us a coupon for complimentary breakfasts which I thought was nice. We found our room down a long hallway, and happily we did not hear the wedding music. When we arrived in our room, I called the front desk as I asked if the cot was going to be delivered for my third child. She said it was coming, she also said she made a mistake in giving us the breakfast coupon and that we were NOT entitled to use it, and NOT to use it. I thought that was extremely strange and poor hospitality on the part of the hotel. Being that there was five us of, the coupon was only good for three of us as well. Next morning, we went down to the restaurant, I showed the head waitress the coupon and told her exactly what the front desk had said. She said if Front Desk gave it to you, you can certainly use it. THANK YOU!!! Most Best Westerns we have stayed in the breakfast is complimentary. The food was good in the restaurant, and the waitress came around several time for coffee and tea refresh. Good service here! The hotel room itself, is starting to look a little worn. New carpets and curtains would help. I found it a little tight as well with a cot in the room. We had put the cot by the window, but there wasn't enough room to open the door if the cot was unfolded. The beds were very comfortable and had lots of pillows on it. I did like having the bathroom sink outside the bathroom. I like that. See pictures. Being that we were only staying one night, and leaving the next morning I wasn't going to book two rooms. I did like the big lobby, there is a pool, but the kids didn't have time to use it. I liked that we were able to park our truck and boat outside across from our room. The hotel is pet friendly, as we were bringing our pet cockatiel back home with us and they charged a pet fee. The restaurant was good, and there is a lounge as well. If you like full service hotels, I would recommend this one if you are passing through Dryden. This hotel is right on the Trans Canada and has lots of parking.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I do apologize for the poor communication with our Front Desk. I was pleased to read that our restaurant team honored the voucher for you. I have discussed your stay with my team and have used your valued comments to improve the way we communicate to our guests. Thank you for choosing to stay with Best Western.

"Was Okay for the Nite"

3
20/09/2016

Overnight stay in Dryden on our way home from cross Canada trip. Usually stay at Best Western so we were surprised to hear that if we used the BW discount, no breakfast was included with our stay. First time for that experience!! We were advised that because the discount was so substantial that is why no breakfast offered. However, the room was actually not so special to support the room charge without the discount! Bed was comfortable enough and the room was clean. Large screen TV with good connection for the free wifi. Sink area seperate from the bathroom. Large pool and nice lobby area. Express check out.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I do apologize that you did not find the room to be excellent. We are always working at bettering our products and services and will be using your valued comments to create better guest experiences. Thank you for choosing to stay with Best Western.

"Superior Service"

5
16/09/2016

Staff was super accommodating - rooms were very clean, modern, and had afew extras I wasn't expecting ( robe & slippers ). Jacuzzi was actually hot and clean & very relaxing pool area. Good menu selection and options.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Shelley for taking the time to share your experience at our hotel. I was very pleased to read that you found everything you needed plus a little extra. We hope you will join us again for future stays. Thank you for choosing to stay with Best Western.

"Wonderful hotel"

5
16/09/2016

We stayed at this hotel for a week. I can't say enough about the staff here & how friendly they were. Everyone we met said hello as they passed by. We were so surprised when our included breakfast was not a buffet, but a full menu. As we had family in town we only had breakfast, but the service was great even though they were quite busy on the weekend. Nice, clean place to stay, big rooms with fridge & microwave. We will stay in this hotel next time for sure.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. It was a pleasure to read that our team was very welcoming to you. We look forward to having you return as our guest. Thank you for choosing to stay with Best Western.

"Surprisingly GREAT food!! "

5
03/09/2016

B&B Roadhouse located within the hotel and conference center was responsible for this high rating. Even some 4-star restaurants ruin calamari leaving it chewy and tasteless. It's possible their calamari appetizer might have been the best I've experienced--tender and truly flavorful. While the lunches during the conference were average, the dinner entrees were superb. The hotel is well cared for--rooms are clean and the beds are very comfortable. Service in all areas showed high standards and attention to detail.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. It was a pleasure to read about your great experience with our hotel. At B&B we are always looking to ensure our products and service are above average. We look forward to having you return as our guest. Thank you for choosing Best Western.

"Very Poor Communication/Payment Handling"

2
29/08/2016

First of all, the service our family received from the hotel staff was fantastic- housekeeping especially deserves a shoutout for being awesome and adding special little touches to our room each day to make us feel welcome and at home. How this hotel handles payment, however, is another story entirely. We booked our weeklong August stay several months in advance through their website, expecting our pre-payment to be put through within a few days as usual.. Three months went by and suddenly without warning several hundred dollars was withdrawn from our credit card. Ah, evidently it was our pre-payment. When we called the hotel to inquire about the lack of communication, they were very dismissive. "That's just how it works." August rolled around and we had our enjoyable stay at this hotel- until our two year old spilled a bottle of gentian violet, our infant's thrush medication which stains horribly, all over the carpet. Yikes!! We apologetically informed the front desk, fully expecting a hefty bill for such a mess, but were incredibly relieved to hear we had only to pay a $75 damage deposit fee. A few days after returning home, though, we were hit with another fee- a few hundred dollars, again without any communication that a payment would be going through. And again, upon calling the hotel to inquire, the front desk manager (after rather curtly mentioning all of the trouble we had caused them with the mess) was very dismissive. "That's just how it works." Hmm.. Really? Because I travel quite a lot and have never encountered a hotel which handled payments so very poorly. It's a shame because, though we go to Dryden often and loved the hotel, we won't be putting ourselves through that hassle ever again.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. Please accept my apology for the poor communication regarding when payments were going to be taken. Our team did its best to minimize the carpet repairs and attempted to address the issue without further costs to you. I have shared your comments with my team and made this a topic to improve upon. In the future we will be communicating our reasons for payment collection more clearly with our guests. Should you return to Dryden I would like to invite you back to the hotel as my personal guest. Thank you for choosing Best Western.

"Wonderful Place!"

5
24/08/2016

This hotel is on the highway that runs through Dryden. It is very convenient and you can't miss it! Lots of little restaurants and fast foods in the area -walking or driving. The staff at the front desk were very pleasant and helpful! The room was very spacious, clean & excellent internet service. There is a restaurant & bar on site. The B & B Roadhouse served a wonderful breakfast, reasonable priced. The sever was excellent! I would highly recommend this place and I would definitely come back!

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Cindy for taking the time to review our hotel. It was great to read such positive comments about our overall property. We look forward to having you return as our guest. Thank you for choosing to stay with Best Western.

"Great Pool"

5
17/08/2016

Our family was driving across Canada this summer and Hotels are an important part of that journey. We loved the pool and long hours and the breakfast filled us up before we hit the road again. If in Dryden on our return trip, we will stay here again!

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to share your comments about our hotel. I was very pleased to read that you loved the Pool and breakfast at our hotel. We do hope you will join us again during your return trip. Thank you for choosing Best Western.

"Convenient Location"

3
11/08/2016

It was a good night. Extra $$ charged for our pet bird. No breakfast included. You can get a free bagged cold breakfast if you ask at front desk in morning. Or 20% off if you eat there. Easy access off Highway. Travelling through Canada.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Melissa for taking the time to review our hotel. I was very please to read that you had a good night with us. I do hope you enjoyed our complimentary grab and go breakfast. Thank you for choosing Best Western while travelling through Canada.

"Just above average "

4
10/08/2016

I would stay here again. Pleasant staff. The pool area looked clean and appealing but I never went in. My second meal at the restaurant was not as great as it was previously. Lots of parking. Clean halls and rooms. It's nice and typical as far as your mid class chain accommodation company goes.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about our hotel. I was very pleased to read that you found our staff to be pleasant. We are always looking at ways to improve our products and services and have used your comments in our discussions. Thank you for choosing Best Western.

"Love this hotel, just not the restaurant"

5
09/08/2016

We love this hotel and it is our must stay at place when we are travelling through Dryden. The front desk staff were all fabulous, the room was really nice and the bed was SO comfortable especially after a long day of driving; I didn't want to get up in the morning. We had a room with two queen size beds. The only thing that was a disappointment was the restaurant and we will not eat there again. We went down for our evening meal, it was "okay", there was a problem with my meal but as the waitress never came back to the table we couldn't address it. Next morning we went down for the complimentary breakfast. Great selection, way better than most hotels complimentary breakfasts. Here again though the service, I ordered a waffle, a waitress (Ena) brought out our food and set it on the table I asked her for some butter for the waffle, she didn't respond just walked away. ? No idea if she was ever coming back with it or not. I went to cut the waffle it was so overcooked that when I put the fork into it (and I had to push) the waffle piece went skidding across the table. My husband called the other waitress, Lorraine I think, over and she took one look and said well that's not done properly. She was great. So while we're waiting for the new one Ena stomps by again, we asked her for some water, she literally slammed the glasses down on the table and walked off, again without a word to us. The fresh waffle came back done properly, Lorraine finished serving us thank goodness. The other woman was miserable with other tables as well. Not sure what her issue was but she certainly takes away from a great hotel. So stay at the hotel, maybe eat elsewhere?

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel and restaurant. I would like to personally apologize for the poor quality service you received in our restaurant. I can assure you that our standards are set to better than that and I will be addressing the issue personally. I would ask that you join us as my guest during your next stay. Thank you for choosing Best Western.

"Very nice hotel"

4
28/07/2016

Best Western hold it's name... very clean, nice pool and hut tub and comfortable. Would recommend to a friend... location is very good. also very welcoming.........If we go back will be saying at the same location...

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about our hotel. It was great to hear that you enjoyed the hotel and our many amenities. I thank you for the kind words and look forward to having you return as our guest.

"Good Hotel nice staff"

4
26/07/2016

Hotel and room was clean and the staff was friendly the on property restaurant was good for breakfast.(we didn't eat dinner there) Close to everything in Dryden. It was a nice stop over on our way to the fishing lodge for the main part of our vacation.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your experience with our hotel. I was happy to read that your found the room to be clean and the staff friendly. I hope you enjoyed your fishing trip and invite you to join us again. Thank you for choosing Best Western.

"Traveling across canada "

5
22/07/2016

Great location right on the trans canada hywy ... Comfortable and clean rooms Overall very happy with our stay !!! Friendly very helpful staff Easy checkout in the mourning Defiantly would recommend to others or stay there again ourselves

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Joanne for taking the time to write about our hotel. I was very happy to read that you enjoyed your time with us while travelling across Canada. We look forward to having you return as our guest and thank you for sharing your experience.

"Great Hotel, Great Staff"

5
21/07/2016

We stayed oat the Best Western Dryden Hotel and Conference Center in April 2016 on our way out west. We were so impressed with the clean and well equipped room, the personal and friendly service and the beautiful facilities that we went out of our way to stay there again on our return home three weeks later. This hotel provides excellent value for your dollar. We will definitely make it a point to return whenever we are crossing the country.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Kimberly for taking the time to review our hotel. I was very pleased to read that you went out of your way to stay with us on a second occasion. We continue to implement ways to provide our guests with an excellent value. Thank you for choosing Best Western.

"Wonderful staff and management!"

5
20/07/2016

Excellent place to stay! Front desk staff is always very friendly and professional as well as the management. Pool is one of the best! Rooms are very clean and maintenance staff are always very accommodating.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Sandra for taking the time to write a review of our hotel. We always look forward to your stays with us. Thank you for choosing us as your hotel while in Dryden.

"great stay. awesome restraunt "

5
17/07/2016

very nice hotel. the rooms are clean and up to date . the staff was very good. I would like to mention that there should be more than one desk person. we waited in a line for check in, our key didn't work so we went back down waited in line again. then to the pool but had to go to the front desk..... yep... in line again. I do commend the young lady for her patience with buzzers going off difficult customers and the phone ringing all at once and she kept her composure . a lot for one person to handle . the restraunt t was amazing and deserves an excellent review on its own, along with the staff.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel and restaurant. I appreciate the comments regarding adding staff, it is something we are actively working at. Thank you for choosing to stay and dine with us while in Dryden.

"Over-priced and terrible!!"

1
15/07/2016

Incompetent front desk, horsing around with each other and joking that no one knows how to use the new software for checking in/out, very long waits. Room smelled strongly of cigarettes, two maintenance guys came up and said they didn't smell anything, they did go get a plug in air cleaner, which smelled like perfume. Large window leaked rain water onto the a/c unit, so didn't run that. Asked for a different room and was told they were full, not sure they were, just a cop out on the staff's part. Ate in the lounge, very busy, one waitress, trying very hard to keep everyone happy, but could tell she was getting frustrated, food was ok, prices very high for food drinks and rooms, guess they can get away with it in the middle of July, next town is 3 hours away. Stay in a roadside Motel for half the price, avoid this Hotel.

"Clean, modernized and friendly staff."

4
13/07/2016

Chose it as it was rated high on trip advisor. I normally choose Holiday Inn Expresses but this hotel rated higher. Rooms were very clean, smelt fresh. Staff was super friendly and accommodating. They allow pets for a fee of $20 per night. The paid for breakfast was very good at the B&B roadhouse attached restaurant. The room is a little noisy early in the morning as there dont have sound proofing around door seams, you can easily hear guests coming and going and house keeping cleaning other rooms. Overall, a very good stay, would stay here again.

Mike R, Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write a review of our hotel and restaurant. I appreciate you giving us the opportunity to showcase our hotel and for choosing to stay with us. We look forward to having you return as our guest. Thank you for choosing Best Western.

"Great Place to Stay"

5
13/07/2016

Very clean- Quiet- Great value for the price. Friendly staff. The maintenance ladies are very friendly. Eager to greet me. They readily wanted to help me when they met me in the hallway. Also they quickly moved out my way when they saw me coming in the hallway and apologized if they did not move fast enough. I had an excellent sleep each night as the floor was quiet.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write a review of our hotel. I will certainly share the positive comments about our staff. We look forward to having you return as our guest and thank you for choosing Best Western.

"Surprised. ..then a slight disappointment "

4
09/07/2016

I called to book a room and was actually asked if we were club members. This, plus the pleasant check in explaining little extras that affords us was a surprise. Our usual BW never asks, never goes out of the way to make you feel like you are welcome. This hotel did...and then some! Room was clean and fairly large. The sink is separate from the washroom which I liked, especially with 4 people who need to wash up. My one disappointment was lack of plugs. The plug in the lamp was barely strong enough to charge my phone. The other available plug was behind the bed which is on a platform --so totally useless. I had to crawl under a table and unplug the coffee pot. Overall, I would recommend staying here based on friendliness, space, cleanliness and quietness. Just be forwarned that plug in spots may be limited.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Kimberely, for taking the time to review our hotel. I appreciate the frustration of not having enough power sources in our rooms. As we renovate we continue to increase our power sources. Our team is always pushing to better the customer experience. Thank you for choosing to stay with us.

"expensive"

3
05/07/2016

The hotel is fine but most expensive Best Western we have stayed at including U.S. and Europe and doesn't even include breakfast at the high price !! You get a discount for breakfast in the restaurant, which opens too late and service too slow for early morning travellers. Also, we were very disappointed in the prime rib they advertise as a specialty....sadly, our "rare" beef was reheated and not rare.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel and restaurant. Please accept my personal apology for the poor meal experience you had with us. It is through the valuable feedback of our guests that we can better our products, service and value. Thank you for choosing to stay with us. I invite you to join us again so we can provide you with a great experience.

"Relaxing stopover while passing through Dryden"

4
05/07/2016

This hotel is conveniently located right off HWY 17 (TransCanada), next to fuelling station and a few restaurants. We had a very peaceful and restful stay. All room and amenities were perfect. We were checked in promptly and the front desk called us an hour later to see if everything was good. Our room was on the main floor with direct access to our vehicle from our room. Only caveat is that the room rates are a little high for the value. If not for the price value I would have rated this review a "5". We did not dine at the onsite B&B Roadhouse Restaurant but chose to dine down the street at the Patricia Inn Restaurant for home style cooked meals and of great value. Don't let the exterior deter you. The food was awesome!

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to review our hotel. I was pleased to read that you enjoyed a relaxing stopover with us. We are always looking at ways to improve our value for our guests and will be using your comments to review our rates. Thank you for choosing to stay with us while in Dryden.

"Comfort, cleanliness and courtesy"

4
27/06/2016

We stayed here for two nights with no complaints. We had a ground floor room with an exterior door. Very convenient. Extremely comfortable bed/pillows. The room offers a mini fridge and a microwave - which is handy considering the generous portions at the on-site restaurant (heat them up for lunch). It also has a Keurig coffee machine and they have a variety of k-cups of both tea and coffee. The first day there were French Roast - mu husband's fave. Second day there was only breakfast blend; but a quick request to the front desk found us with a handful of French Roast. A great overall experience!

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Zoe for making the time to review our hotel. We appreciate reading about your "great overall experience". Our team is always looking at ways to improve and enhance our guests experience. Thank you for choosing to stay with Best Western.

"Excellent hotel"

4
27/06/2016

Excellent room. One double bed room reasonably priced. It's all we needed with it being just us and our baby who slept in a pack'n'play which the room had plenty of room for. The room was nice and clean. Nice pool to swim in after a long day of travelling.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I was pleased to read that you enjoyed your stay with us. It was great to hear that your room was comfortable for you and your family. Thank you for choosing to stay with Best Western.

"Value of dollars spent"

4
26/06/2016

The woman at the reception desk was pleasant and efficient. The hotel is clean, nicely furnished and in good repair. The bed was comfortable, the air conditioner worked and was quiet. Would definitely recommend and stay here again.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I was very pleased to read that you found the hotel to be clean, nicely furnished and in good repair. We appreciate you choosing to stay with Best Western.

"NWOnt Travels"

4
24/06/2016

The hotel was an excellent base for the time in Dryden. Especially appreciated the ground floor rooms with direct exterior access. The hotel was a pleasant surprise, and the dining quite good. The hotel was clean and everything worked as it should. The in-room wifi was easy and dependable and adequate for the needs.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Gordon for taking the time to review our hotel. It was a pleasure to read that you appreciated the ground floor rooms with direct exterior access. We appreciate you choosing to stay with Best Western.

"Nice place to stay if your traveling thru."

4
19/06/2016

we were driving back to Fort McMurray from Toronto and decided to stay the night here at the best western. we enjoyed how comfy the beds were. we will defiantly stay here again when we are driving thru the country again.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Christopher for taking the time to review our hotel. I was very pleased to read that you enjoyed your stay with us during your travels. We look forward to having you return during your next trip. Thank you for choosing our hotel and making Best Western part of your experience.

"Always a great stay"

5
11/06/2016

I stay here 2 nights each month and it is always a great experience. I prefer ground level on the west side of the building as it seems quieter and is also closer to the restaurant and lobby. The in room Kuereg machines they added recently are a nice touch. They also have coffee available all hours in the lobby for free. The morning restaurant staff are great, they remember me and make feel welcome every time I am in there. The food is great as well. I would recommend this hotel for anyone staying in Dryden for business or pleasure.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. Your support of our hotel is greatly appreciated and we always look forward to having you stay with us. If there is something we can do to better your experience please share with us. Thank you for choosing our hotel.

"Good Bed. Good Sleep"

4
31/05/2016

I plan to use Best Western when I travel. I know the room is large and the beds are the best. The bedding is so comfortable that I don't want to get up. The breakfast has a good verity and the Staff are friendly and talk to you. even the cleaning staff say hello or good day and help if you need it.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for your review. I was happy to read that you use our hotel when you travel. I will certainly share your kind words with our team. We look forward to your return and thank you for choosing Best Western.

"Training "

4
18/05/2016

Stayed at Hotel one night. Have stayed here many times before. Each time it improves. Room was at ground level...modern, updated. Large 42 inch flat screen tv with variety of channels. Bed was incredibly comfortable. Only disappointment was lounge closed at 11 pm even though there were approx 11-15 guest present. Just think it's more of a Dryden thing....everything shuts down at 11 pm. Front desk employees were great especially Donna. Rate was very fair. Did not attend pool or restaurant this visit.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to review our hotel. I was happy to read that you find us to be improving with each stay. We are excited for what's to come. Thank you for making Best Western your choice when in Dryden.

"Honeymoon Suite"

5
17/05/2016

We had gone here 20 years ago on our wedding date in the suite that has a hot tub, living room area anduring bedroom separate. I would definitely recommend this room to anyone who wants luxury and service. I would love to return to this hotel and this particular room in the future

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Eugene for your great review of our hotel. It would be great to have you back as a guest and experience the suite again. If you ever want to join us I would be happy to make that happen for you.

"Excellent High End hotel"

4
13/05/2016

This is a clean, we'll run hotel right along the Trans Canada highway with lots of free parking. The staff were friendly and professional and the hotel had all the ammenities. We enjoyed using the pool, hot tub and steam room along with having a great meal in the restaurant. There Is no continental breakfast, but there is a grab and go breakfast of juice, a muffin and an apple that can be picked up in the morning. Upon arrival we received a gift of water, an apple and a chocolate. The room had all one could ask for and was very quiet. We would stay there again. The only drawback is it is a bit pricy.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. It sounds like you really got to enjoy everything our hotel has to offer. We are always looking at ways to improve and to ensure our guests are getting great value for their dollar. I thank you for choosing Best Western and look forward to having you return as our guest.

""Pet Friendly"....I don't think so!"

2
05/05/2016

Firstly, the staff was very nice. Now for the review. The room we had was too cramped. We had to move the computer chair every time we had to go out the door. Not a fan of hotels that have the sink outside the toilet area for sanitary reasons of course. The walls of the inside the shower area had significant cracks on 2 of the 3 walls, some repaired by silicone (poorly done). It states in their policy that they are "pet friendly", however their conditions arew: a) to keep your pet in their cage at all times (cruel), b) do not leave them unattended (unrealistic, we have to eat sometime) and c) keep them quiet (reasonable if the area is quiet). To make matters worse, there is no place on the property to take your dog to do their business safely, so I had to go across a road and into a field. Oh and there is a Helicopter landing area on or very near the premises, which is used daily. A nice fenced in area with grass...thought it was for the pets to do their business at first, but it was for the helicopter only. The whole area where we parked (in front of our door) was open to the landing pad and when the helicopter took off or landed it stirred up a lot of dirt/sand and dust. In the morning my black car was completely covered in dirt/sand and it also made it's way inside as well. Stay away from that side of the hotel. We were in room 130 and the noise level outside the door was frequently loud with banging doors, which continually spooked my dog...of course making her bark.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write a review our property. I do apologize that we did not provide you with information regarding what areas pets were welcome to use. Our hotel is proud to be pet friendly and have added a golden retriever to our team to greet our guests. We are also in the process of changing out the furniture in the back area to better fit the rooms. I hope you will join us again so we can better show you our hospitality. Thank you for choosing Best Western.

"Amazing Staff!!"

5
21/04/2016

I am writing to express my gratitude for the exceptional service we received from the Best Western Plus in Dryden, ON. We were passing thru on route from BC to Borden,ON and on this particular evening we ran into a now storm. The roads were treacherous and the road was closed ahead, every single hotel, b&b, cabin, chalet....everything! was fully booked. There was a hockey tournament in town and others were stranded from the weather like us. Traveling with two young children we were desperate, we even offered up $200 to anyone who might have a spare bedroom. It was far to cold to camp out in the car. Linda Squires and other wonderful staff from the restaurant and hotel set us up in one of there conference rooms when no other hotel in town, and not even the red cross, would help. They went above and beyond and we were are so grateful for there kindness that night. I would highly recommend this hotel to anyone staying in the area.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Alisha for taking the time to write a review of our hotel. I recall that particular snow storm and remember the highways closed quickly. I was very happy to read that Linda and our team were able to take care of your family. We wish you all the best.

"Wish we arrived earlier to enjoy more!"

4
20/04/2016

We were traveling through Ontario and Stopped at BW for the night. After seeing how nice the pool and restaurant were, we wished we had arrived earlier! The room was very clean and nice. Great bathroom and tv. Breakfast in the restaurant was very good. Nice place.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write a review of our hotel. It was great to read that you wanted to enjoy more time with us. We certainly hope you will join us again. Thank you for choosing Best Western.

"Best in Dryden"

5
20/04/2016

Still a great place to stay in Dryden. Restaurant/bar pool etc. Caring staff at check-in. Rooms are spacious and nicely decorated. Even offers a vacuum and window cleaner with paper towels to touch up your car. Very nice touch.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our property. I was pleased to read you enjoyed the little extras at our hotel. I will be sure to share your kind words with our team. Thank you for choosing Best Western.

"Driving across Canada"

5
16/04/2016

We stay here regularly on our way across Canada & will continue to stay here in the future. The beds are extremely comfortable & the internet works well. The restaurant charges for an excellent breakfast but would certainly be a plus if it was included in the price of the room.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. We greatly appreciate your continued support of our hotel. I look forward to your return as our guest. Thank you for choosing Best Western.

"Will stay again"

4
26/03/2016

Very nice staff and clean rooms. Terrific breakfast served at the restaurant in the morning. We weren't fussy about the evening room service food, but the staff definitely made our stay nice. We just wish we would have had a better selection of food for dinner and appetizers.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you again for taking the time to write a review of our hotel and restaurant. I appreciate your comments on the menu selection. We continue to work on our menus and will be using this valuable feedback in our decision process. We look forward to having you return as our guest.

"Clean, comfortable, great food"

5
21/03/2016

Room was in great shape, hotel was very clean and all staff members we encountered were friendly. Ate dinner at the restaurant - highly recommended! Everyone in the family ordered something different from the menu and every meal was excellent.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
I would like to thank you for taking the time to review our hotel. I was very pleased to read that you had a great stay with us. I have shared your comments in our employee newsletter. I hope you will join us again for future stays. Thank you for choosing Best Western as your choice for accommodations.

"Nice family hotel"

4
15/03/2016

Stayed here for a hockey tournament. Hotel staff very accomadating to our boisterous boys. Pool was a nice distraction for them as well. Restaurant was great and the wait staff there were seasoned servers who knew what they were doing. Clean, good sound proofing in rooms, washrooms a nice size. Buffet provided to us by hotel was bland though... Not impressed on that. Other than that, no complaints.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for writing a review of our hotel. I was happy to read that you and your family enjoyed your hockey satay with us. My team and I have discussed how we can improve next years buffets. We will certainly be offering a buffet with more excitement. We look forward to you returning to stay with us again next year. Thank you for choosing Best Western.

"Stay Here"

4
14/03/2016

Clean, friendly, quite hotel, very professional and accommodating staff. Would definitely stay at this location again. Handy location right off of the highway however rooms were very quite with no street noise.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Don for taking the time to review our hotel. I am pleased to read that you found our staff to be professional and accommodating. I am very proud to work with this team and will share your kind words. We look forward to having you return to stay with us. Thank you for choosing Best Western.

"Get Weekend with hockey team"

4
07/03/2016

Room was wonderful, everything we need. Front desks was excellent and very well trained. Pool was great, kids had fun. Staff was all friendly, we will stay again. Restaurant service was very slow for the small numbers of people eating Sunday morning. That being my only complaint. Would recommend to everyone.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write a review for our hotel. I was very happy to read that you enjoyed your stay with us during a hockey weekend. I will certainly share your comments with our restaurant team. Thank you for choosing Best Western.

"Good Hotel for Business Travel"

4
29/02/2016

I have stayed at this hotel two weeks in a row now (two separate visits). I have been greeted at the front desk with a gift (platinum member) which is a really nice, welcoming touch. Thank you. I have been given nice rooms in a quiet wing on the second floor - great for a quiet sleep. The rooms are clean and spacious with full couch, work desk, and comfortable bed. Coffee maker, fridge, microwave. Good size bathroom. The flooring and couch seem new - still have that "new-car" smell. Haha. The restaurant at this hotel is only okay - friendly staff but the food is not the best - not the worst either. I had steak sandwich (average) and French onion soup (well below average with little flavour and a process Swiss cheese slice melted on top of very soggy bread) but breakfast was fast and good. I'll stay again.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for your second review of our hotel. I was pleased to hear you enjoyed our newly renovated rooms. I do apologize for the less than excellent meals during your stay. I have shared your comments with our team and have addressed the quality issue. Thank you for choosing Best Western.

"Best Hotel in the Town"

5
19/02/2016

This hotel is the best you are going to get in Dryden. You will pay for it but it has all the bells and whistles. The best pool hot tub and I believe only steam room in Dryden. The food is pretty good and the place is clean. Bed quality was #1. I am a return customer. In all my stays I had some noisy college students one night. But that was an isolated incident.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for your writing your second review of our hotel. I greatly appreciate you continuing to stay with us. Please don't hesitate to let me know if we can improve your stays with us. Thank you for choosing Best Western.

"Very Much Recommended"

4
07/02/2016

This is a very fine Best Western. The Staff for both arrival and checkout were very pleasant. The lobby is well kept and the room very clean and comfortable. Breakfast discount is included with the room and is very good.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for the great review of our hotel. It was great to read you enjoyed our service and room comfort. We are working to contiguously improve our services. We hope you will join us again for future stays. Thank you for choosing Best Western.

"Clean and Comfortable"

5
25/01/2016

The room was clean and well stocked. Bed was very comfortable and I had an awesome sleep. Convenient parking with enough plug ins for all vehicles. Staff was very polite and helpful. Food in the dining room was good and service was quick. We used a board room for two days and had no issues. Will continue to stay at this hotel.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write about your experiences with us. It is always great to hear from guests who continue to enjoy our hotel. We look forward to having you back as our guest. If I can assist in the planning of your next stay, please contact me. Thank you for choosing Best Western.

"Excellent Service"

5
06/01/2016

I was treated well by all staff at the hotel and the room was very clean. Have stayed here before and as always the service is A-one. Food at the restaurant and the bar is very good as well and staff are great.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you again for taking time to write about your experience with us. We greatly appreciate you choosing to stay with us on an ongoing basis. I look forward to having you return as our guest. Thank you for choosing Best Western.

"Comfortable but noisy"

3
04/01/2016

On arrival I first noticed the nice decor, strong scent of chlorine, and a couple of children screaming. This is understandable considering the pool is right beside the lobby. My partner was the one to deal with the booking, so I can't really comment on the additude or efficiency of the front desk staff, but we were granted a late checkout upon request. We decided to have our dinner in the lounge within the hotel, and found it to be enjoyable. The food was tasty and the staff was great. It's my understanding that the hotel had somewhat recent renovations, and it showed for the most part. The beds were very comfortable, with mattresses on the softer side. It seems like the bathrooms were missed in the renos, but they served their purpose. My biggest complaint would be how much we were disturbed. The sound proofing in this hotel is awful! We could hear people both outside of our room and on the floor above us. Around 11:00 pm I could hear someone vacuuming. The next day, we received both a call and a knock at the door at 11 am asking about what time we planned on leaving even though it had been discussed the night before with the front desk. Obviously they had not passed this information on to the housekeeping staff. I would possibly consider stay here again

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write about your stay experience with you. I was very pleased to hear that you enjoyed many of our hotels great features. I apologize for the noise issue and can understand how those can interfere with a restful stay. Thank you for choosing to stay with Best Western.

"a great hotel to stay at"

5
26/12/2015

We enjoyed out stay at the Best Western that has all of the amenities that we look for - restaurant and pool with hot tub. The staff are pleasant and courteous. The room is clean and the beds are comfortable. The service at the restaurant is great. Thank you for a pleasant stay for myself and my family.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Alana for taking the time to write a review of our hotel. I was very happy to read that you enjoyed many of our amenities. I will be sharing your kind words about our team with everyone. I hope you will join us again for future stays. Thank you for choosing Best Western.

"Winter visit"

5
14/12/2015

The front desk staff, in particular Faith, were very helpful. I made a mistake when booking the room and chose two double beds. One person in our party is over six feet and we switched without difficulty to two queen beds. The front desk manager, Donna, is friendly and accommodating. Our room was clean and comfortable. And the service in the dining room was friendly and prompt. The restaurant is very good and the serve staff try to accommodate substitutions.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking time to write about your experiences at our hotel. I was very pleased to read that both Faith and Donna provided you with a great experience. Your continued support of our hotel is greatly appreciated. We look forward to having you back as our guest. Thank you for choosing Best Western.

"Great service"

5
09/12/2015

This hotel is truly dedicated to provide the best service possible. I saw things that other hotels just ignore. The restaurant met my expectations and the room was just confy. i would gladly recomend this hotel for a great stay in Dryden, Ontario.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Luis for taking the time to review our property. I was very pleased to read that our team excelled in providing you with great service. It is the focus of Best Western to "Lead the industry in superior customer care". I hope you will join us again for future stays. Thank you for choosing Best Western.

"Comfortable Stay"

4
13/11/2015

We always enjoy staying at the Best Western Dryden. They are one of the better pet friendly hotels which is very important to us as we travel with our dogs frequently. The hotel has progressively improved this service, providing pet packs upon arrival which include a snap to leash container of baggies and treats. They have also increased the baggie "disposal" areas....that being said, we find that dog owners who stay there are not being responsible as witnessed by all the droppings in the large grassy area on the property. Pet friendly hotels are a huge courtesy...they don't have to offer it...please...if you are a staying at the hotel with your furry friend, PICK UP their droppings! Its just courtesy.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Heather for taking time to review our hotel. I appreciate your guidance with our pet areas. We are always looking at ways to provide better products and services. We look forward to having you back as our guest.

"Excellent"

5
11/11/2015

The Best western in Dryden is excellent hotel and in very convenient location. The food in the restaurant as well as in the bar is very good and decently priced. the rooms are up to date and the decor is good. When I'm in Dryden this is the only hotel I stay in. I highly recommend this hotel .

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for Scott for your recent review of our hotel. I was very happy to read that you found our hotel to be "excellent". Our goal is to provide our guests with superior customer care. We look forward to having you return as our guest.

"Friendly people here"

4
17/10/2015

Probably the best hotel in Dryden Ont. Regular best western, clean, well kept. Not far from town center, but there's nothing to do if you don't have a car. To walk into town you CAN use the overpass walkway near the hotel, but be careful. I was warned by 4 different people at different times about the unsavory people who hang out on the walkway just to harass people. I actually sent an email to the Mayor of this town complaining about this situation.. You can see the people hanging out there, from the road. Other than that, this hotel in Dryden is fine, they have a lounge and a restaurant. The lounge staff are cheerful and fun.The restaurant if okay too. They have a pool, and the hotel is pet friendly.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking to time to review our hotel. I was very happy to read that you found our team to be friendly. Our team is focused on providing our valued guests with a great experience. Thank you for choosing our hotel for your stay.

"We had a family meal last year and returned again this year again - the food was terrific!!"

5
13/10/2015

My wife and I travel to Dryden once a year to visit our family. During the visit, we all go out one night as a family for a meal. Restaurants are few in Dryden because the population is so small. However, our experience over the years suggests that the restaurant in the Best Western is a great place to go for a family dinner. The atmosphere is comfortable, relaxing, and the service is good. For the second time in two years, we had ribs that were excellent (5 out of 7) of the family - the other meals were good.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our restaurant. I was very pleased to read that we co9ntinue to provide your family with a great meal experience. I look forward to you joining us again for ribs during your next visit. Thank you for choosing to join us at B&B Roadhouse.

"Good place to stay on a road trip"

4
07/10/2015

Nice staff, good place to stay on a road trip. Rooms are on the smaller side, but are pleasant and very clean. I was traveling with a dog, and was happy at the experience as a pet-friendly hotel. Clean, with good spots to walk the dog on the side and along the back of the hotel.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to review our hotel. I am always happy to hear that our guests had a great stay experience. We are very proud to be pet friendly. We look forward to having you stay with us again in the future. Thank you for choosing to stay with Best Western.

"Great room, not so great restaurant"

3
03/10/2015

Check in was fast and efficient. Waitress at the restaurant could use some guest service training as she made a face at a senior who was having difficulty with the debit machine and made me feel like an inconvenience when I asked to be seated in the corner rather than a table that was so brightly lit that it would have given me a headache. You could tell my app came out of a box and then was deep fried and my French fries were raw and cold accompanied with cold and lumpy gravy. Would stay again but will probably order pizza. On the other hand, the waiter working was more of a help than my waitress was. I think she just wanted to go home.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for making time to review our hotel and restaurant. I am pleased to read that you enjoyed your hotel room during your stay. I would like to apologize for the poor experience in our restaurant. It is very clear that we did not meet our standards. I have shared your comments with our F&B team and continue to implement better practices to serve our valued guests. I would ask that should you stay with us again that you give us the opportunity to provide you with a great restaurant experience.

"Best Western Plus? No; definite minus."

2
24/09/2015

We're not sure where the Best Western Plus title comes from; self-awarded, I guess. My wife and I walked in and found the room was a cheap motel type dressed up in Best Western clothing. A lot more was expected for the offered rate. There is a restaurant, so no complimentary breakfast, apparently. There was a musty funk that was actually starting to irritate our throats, and after a look around we didn't stay. Front desk was polite, as was I when I returned the keycards.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you Dave for taking the time to write a review of our property. Please accept my apology for the poor experience. In order to create a better experience for our valued guests, we continue to complete renovations to our guest rooms and upgrade our amenities. I would like to welcome you back as our guest so that we can provide you with an excellent experience.

"Halfway There"

5
23/09/2015

This is a great place to rest your weary head on your trips through the Canadian Shield. Located right on the Trans-Canada highway, it's ideally placed to breakup your trip. We had a room on the second floor and didn't even notice the semis travelling by through the night its that quiet. Not having any kids, we didn't use the pool, but it is there for anyone to use. Also a plus, is having a full service restaurant available. One of the best pizza's i've had in a long time. My wife had a hamburger and she loved it.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for writing a review of our hotel property. I was very pleased to read about your great experience with us and how you and your family enjoyed your meals. I hope you will join us again for future stays.

"High quality service"

5
20/09/2015

A comfortable sleep, I appreciated the light blankets on the bed. Some duvets can just cook you when you sleep. Friendly, genuine service at the desk as well as in the attached restaurant. Flawlessly clean. I highly recommend this hotel. Newer building with satisfying decor.

Mike R, General Manager at BEST WESTERN PLUS Dryden Hotel & Conference Centre, responded to this review
Thank you for taking the time to write a review of our hotel. It was great to read that our team provided you with an "excellent experience." I will share your kind words with my whole team. I thank you for choosing to stay with Best Western.