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Best Western Plus Crawfordsville Hotel, Crawfordsville

4.5/5  - basé sur 240 notations.
2600 Industrial Boulevard, 47933-4606, Crawfordsville, United States - Ver el mapa
Best Western Plus Crawfordsville Hotel - Vista Exterior El Best Western Plus Crawfordsville Hotel se encuentra en el centro de Crawfordsville. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Una fantástica ubicación no es lo único que encontrarán nuestros huéspedes. Estas íntimas y lujosas habitaciones incluyen unas amplias salas de estar, fantásticas camas y acceso gratuito a Internet Wi-Fi para mantenerse conectado en todo momento. Desayuno caliente completo gratuito servido todas las mañanas en el Best Western Plus® Crawfordsville Hotel.

Best Western Plus

Crawfordsville Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina climatizada
    Piscina climatizada
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Sauna
    Sauna
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Basado en la opinión de 241 huéspedes
NOTA EMITIDA
Excelente
183
Muy bueno
44
Normal
6
Malo
4
Pésimo
4
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
22
De negocios De negocios
28
En familia En familia
109
En pareja En pareja
62
En solitario En solitario
13
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Exceptional value"

5
08/11/2018

Nicest hotel I have stayed in in a long time. Very nice, helpful staff. Really comfortable bed. Best free breakfast I have ever had, including individual omelettes made. We just happened to stop but this was a treasure. Would go out of my way to stay again.

"Pleasant surprise"

5
05/11/2018

On our way to FL, we stopped for the night. Pleasantly surprised it was a new, green hotel. Very well appointed with a friendly, helpful staff. The breakfast was amazing. The eggs and bacon were all cooked right there at the omelet bar.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

"Very nice!"

5
29/10/2018

Booked two nights here for the GNCC Ironman ATV event. The staff was kind and courteous from the moment we walked in. The room was VERY clean and comfortable. The location I absolutely PERFECT for the event. Not too close and not too far away. We'll be back next year for sure!!!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Michael F Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly service, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

"Comfortable convenient stay"

5
23/10/2018

Staff and manager were awesome. The room was nice. I can't say enough about the wonderful breakfast. Good section and very Tasty. Accommodating owner and staff. We were very happy. It was crowded and hotels not easy to come by due to the Purdue game. We were fortunate.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
RedRover12, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

"Fantastic stay"

5
21/10/2018

This hotel was fantastic. Clean rooms. Breakfast was absolutely great. This hotel breakfast offered omelets made to order. I can't say enough for the employees at this hotel; especially: Diana, Heather, Cris & Geof. They were so helpful, friendly and just pleasant all the way around. I would recommend this hotel to all.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Evelyn Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!

"Great Breakfast!!"

5
09/10/2018

Room was clean, updates are nice, there was enough pillows for those who like lots of pillows, coffee was okay. Breakfast was spectacular, they offered all the usual continental breakfast plus a yogurt bar and an omelet chef. Staff had great food recommendations for us and were very nice. Couldn't recommend this hotel more.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Heather J, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Crawfordsville Hotel . It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We look forward to welcoming you back during your next stay in the area.

"Great place to stay"

5
05/10/2018

Room was clean, staff was extremely friendly and helpful, and free breakfast was exceptional. Omelet bar for breakfast was a nice touch. I highly recommend staying here if in the area and will definitely return!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Jami K, Thank you for taking the time to share your experience. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities over and over throughout the years. We appreciate your loyalty and we are looking forward to your next visit!

"Excellent Hotel Experience!!"

5
02/10/2018

This was our first experience with a Best Western Plus Hotel. What a refreshing pleasure! Nice clean rooms, helpful employees, and best breakfast options ever! The price was extremely reasonable, and my only regret is that we did not get to stay longer!!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
peggyg827 I can't begin to tell you how much we enjoyed reading this review. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We're glad you had a great time with us and we look forward to serving you again.

"Friendly staff and Best Breakfast around"

5
01/10/2018

Freindly staff and best breakfast around. Made to order omelets, cappuccino machine, fresh yogurt. I just can't say enough about the quality of the breakfast offered. ALL the staff was so friendly. Rooms were very modern and clean. We will definately stay at this location again when traveling through Indiana!!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Joline A, Your five star review is greatly appreciated. Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Crawfordsville Hotel . On behalf of our entire staff, we appreciate your stay and we look forward to seeing you again when your travels bring you back to Indiana City! Kind regards. Sincerely, Sunny Gabhawala GM

"Football Stay!"

4
30/09/2018

We were greeted warmly upon our late evening arrival. The Green Hotel experiences were explained. We were impressed with the cleanliness and stylish decor. Loved the comfy bed. Breakfast was filling and delicious. If ever in Crawfordsville again, this will be my choice.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
DionneJ29, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We would love to have you back and we do hope to see you again soon here at the Best Western Plus Crawfordsville Hotel . Sincerely, Sunny Gabhawala GM

"Excellant stay"

5
27/09/2018

Stop was on the way to the East Coast, and we arrived late in the evening. Staff was very accomadative and the room totally exceeded our expectation for size, cleanliness, and quality of furnishings. We could not be more pleased with our stay.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear rhenning8484, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Best Western Plus Crawfordsville Hotel . It's great to hear from you and we're so glad that you enjoyed a five star experience with us! So thrilled to hear that we exceeded your expectations and we look forward to seeing you again! Sincerely, Sunny Gabhawala GM

"Stay here!"

5
20/09/2018

We stayed here one night prior to boarding the train at the Amtrak Station. The hotel was kind enough to let us leave our car parked here for the time we were away. This facility was beautiful. The rooms are pristine. The staff, especially Heather were so kind, welcoming and helpful. It is close to fast food and gas stations. It is also a good value.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Diane J, Thank you for taking the time to complete our guest satisfaction survey and for rating of Best Western Plus Crawfordsville Hotel hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area! Sincerely, Sunny Gabhawala GM

"Great hotel"

5
16/09/2018

Clean quiet rooms, great service, nice breakfast area with waffles, pastries etc. Convenient off interstate. Close to nearby restaurants. Bigger hotel than I expected with 4 stories. Ample parking. Would stay here again.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
DEAR GUEST Thank you for your review and providing us an opportunity to serve you. We are happy to know that we met your expectations and you enjoyed your stay with us. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"AWESOME SERVICE!"

5
15/09/2018

I usually do not write reviews, but had to this time. Here for a wedding and checked into the hotel. The woman at the desk went above and beyond making sure to give us all the details of the hotel. Very friendly. Said if we needed anything, please call her. Stepped into the room and there was a phone call from the front desk just making sure the room was okay. GREAT SERVICE! The room setup was awesome. The bed comfortable. The remote for the TV washed and placed into a germ free pocket. A note on the bed welcomed us. This place was a total surprise. Who knew. Plus the staff went above and beyond for customer service. Just wish more places would take note. LOVED!!!!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
sherrie785, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon.

"A Nice Place to Stay"

4
03/09/2018

This is a nice hotel right off of the interstate. It's close to restaurants. The staff was very friendly and suggested several places to eat. The room was clean. We had a king studio. It was nice to have a couch and chair. They had a made to order omelet bar which my husband loved.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Jubillie, Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are very happy to learn that your stay was so peaceful, and we hope to see you again.

"I wish "good" were a choice for rating; this hotel is not quite very good, but above average"

4
20/08/2018

Like my title indicates, the very good rating I gave this hotel might be a little generous. It is on the right track for being very good, but there are some improvements that need to be made. I feel these are the good things about our stay in this hotel: Easy check-in, easy to find, really nice contemporary decor, one of the best hotel breakfasts we have ever had, nice size room, nice size bathroom, granite countertops, and there was a microwave, a small refrigerator, and a coffee maker in our room. Here are the negatives: the hallways were stifling hot and stuffy, there was a lot of noise from the room above us, the tile in the bathroom was super slippery (someone is definitely going to take a spill in the bathroom, if they haven't already), the bed cover had dirt on it (the bedding is white), and the pillows had short hairs on them (maybe a dog?), the pillows were the worst I have ever had at a hotel, and the curtains are designed to cover the air conditioner, so unless you leave the curtains open, the air blows straight into the black out curtains. Since there was a streetlight right outside our window, this was problematic. It was either sleep in a hot room, or try to sleep with a bright light shining in. We did both of those things, each for half of the night. The best thing I can say about this hotel (aside from the awesome breakfast), is that every one of the employees were engaging and kind. They all wanted us to be happy and enjoy our stay, and that was really awesome. I would stay here again, but would probably ask for a different room if we had a dirty bedspread with hair on the pillows again.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and feedback, we strive to provide best service and great experience. Accept my apology for the inconvenience caused, i wish you had informed our front desk so that we could have offered yo other choice, about the dirt I am extremely sorry for failing to avoid the situation. We learn from our mistakes and we appreciate our valued guest like you, who provides their feed back and inform us about our mistakes. Kindly accept my sincere apology and always looking forward to welcome you again. Sincerely, Sunny gabhawala GM

"Good Hotel"

5
19/08/2018

Hotel stay was exceptional. Everyone went out of their was and was very helpful. The breakfast was amazing. The omlets the chef made were amazing. Hotel was very clean and would reccomend for anyone to stay here.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
ashleyminks08, It is wonderful to hear that you enjoyed your stay and we appreciate your recommendations. We are thrilled to have met your expectations with our friendly services and cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

"Great hotel"

5
19/08/2018

I had booked four rooms for relatives. We all agreed that it was the best hotel we had stayed in. The rooms were large, up to date with electronics, and were very clean. The hotel had large walk in showers. The staff went out of their way to help in any way possible. We were pleasantly surprised at breakfast to have a chef that made delicious omelets. Great hotel.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Cara Thank you so much for your compliments to our friendly services. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we thank you for sharing your experience!

"Impressive"

5
18/08/2018

Fabulous guest service. Mornings breakfast has a made to order omelette service. Rooms were clean and nicely updated. Would most certainly stay there again. The rest of the hotel looked nicely updated

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
our_family14 Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. We appreciate your positive ratings and we hope to impress you again during your next visit to the area!

"Quick stop "

5
17/08/2018

Great stay. Very clean and friendly staff. Nice sizes rooms with comfortable beds. Pool area was clean and had towels available. Breakfast was awesome. Made to order omelets with fresh ingrediants. Would highly recommend. Ver

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
home3002 Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to your next visit!

"Nice Stay"

5
10/08/2018

Was only here for one night but had an amazing time. Beautiful biew, nice area. Far enough off the highway that you can't hear cars at night. The breakfast in the morning was also delicious. The staff was very friendly and made us feel at home.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Julia D, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to your next visit!

"Extremely Accommodating Staff and Management"

5
09/08/2018

A group of 15 of us spent the night here while touring by motorcycle. We booked four months in advance and were able to negotiate a group rate. The manager went out of his way to make sure we were comfortable at poolside while we recapped our day of riding. In addition, he gave us access to a hose and rags so that we could wash our bikes and one dusty Mustang convertible. I would definitely stay here again.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Steve S, It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Top notch "

5
08/08/2018

This is a super clean, friendly, updated hotel. Rates at this hotel are affordable, the staff is always more than accommodating, and the rooms are spacious, comfortable, and quiet. I reviewed this hotel a while back and the only thing I could pick on them about was the breakfast, and now they've even fixed that by putting in a live omelette bar along with a host of other choices. Excellent place to stay, my go to when I'm in the area.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear drag-n-fly76, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! Kind Regards, Sunny Gabhawala GM

"Awesome!"

5
02/08/2018

I didn't plan this stop but I'm glad I did! Staff and management at check in were very nice, polite and accomidating. My room was beautiful! Clean, spacious and I loved that they had dispensers in the shower instead of the little bottles. Very eco friendly! And then there was breakfast. Oh my gosh! What an amazing selection to include a chef to make you eggs however you wanted them done to include omlets! I will probably make this hotel a staple stop on my travels home from now on! Prices were very fair! Highly recommend!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. I am happy to know that we met your expectations. Always looking forward to welcome you again. Sunny Gabhawala GM

"It was amazing! Great Rates! Wonderful Food! Fantastic Chef Prepared Omelets!"

5
01/08/2018

We have stayed at Best Western Hotels many times over the 24 years we have been married. We most always have had a good experience. Last year we had our first bad experience so we were reluctant to go back to one of their hotels but we decided to try it again at 3 different Best Western Hotels while we were on vacation. All 3 of the Best Western Hotels we stayed at were great but this location was Outstanding, Excellent, Superb. We stayed in room 212 and we were extremely happy. The Front Desk Woman made our first impression a complete pleasure. I plan to update the review with her name if it can be updated. Room clean, very comfortable; Breakfast wonderful, when I say chef made omelets to order with 4 meat selections, cheese onions, and just too many ingredients to remember, but I will not forget this experience. Pool was good too. We travel from PA to IL yearly with our family and we will make it a point to stop here every year!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear John B, We can't thank you enough for your five star rating of our hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again. Kind Regards, Sunny Gabhawala GM

"Pretty good"

4
25/07/2018

Nice hotel, with friendly staff and a fair room rate. A couple of odd things: the tv hdmi cable was disconnected, had to figure that out. The thermostatstat on the AC was badly mis-calibrated; had to set it on 66 to get the room to cool off. Then at night, it seemed to cycle on and off every 5-10 minutes.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Doug H, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I apologize for the air conditioning and the tv. Thank you for pointing out the issues so that we can work to improve upon this aspect of the guest experience at our hotel. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

"Wonderful hotel & great rates!"

5
23/07/2018

Beautiful decor, rooms very clean and spacious, breakfast was good, many items to choose from, liked the idea someone was there to make you a omelet with what you wanted, great staff at check in, would definitely go back!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
TinaIL1221, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are thrilled to have met your expectations with our friendly services and cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

"Excellent Breakfast Options"

4
22/07/2018

The breakfast was very tasty and also offered an Omelet Bar which was a very nice addition to the typical breakfast at most hotels.! The room was very nice with a beautiful shower in the bathroom - bummer those of us that prefer a bath.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
SandiWooley, Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

"Worst Hotel Experience"

1
17/07/2018

We arrive to this hotel and were placed in a room on first floor. Upon entering the room, I noticed the beds looked like they had been slept on. As we approach the beds be noticed What appeared to be Cheeto chip powder. In the drawer next to the bed was a half consumed Subway sandwich. We complained to the front desk. They refunded us $20 off of the room and moved us to another room at the opposite end of the building. Around 1030 at night, half of our group were sleeping including two small toddlers. A loud crashing noise came from our bathroom. My husband about had a heart attack. After the loud crashing noise we could hear a constant rain down of class. We were all completely shocked. My husband went to the front desk once again to complain. We had swimsuits on the floor that were covered with shards of glass. There was glass everywhere in the bathroom. The staff was friendly and helpful but requested that we move to another room. The lady working there mentioned that the glass for that particular Shour was hitting hard earlier. So apparently it was a known problem. The only rooms they had available was one across from us which was a single bed with a pullout couch or we would have to move our group up to the second floor. We were tired and still had two children sleeping so we chose the room across the hall for the easiest move. When we arrive to that room the pull out couch already had sheets on it. The topsheet had to Brown/blood stained areas on them that we're probably the size of a fist. Super disgusting. I requested new sheets for that entire bad Brown/blood stained areas on them that we're probably the size of a fist. Super disgusting. I requested new sheets for that entire bed. It was very inconvenient and uncomfortable. With a rollaway bed and a pull out couch and a king size bed you couldn't walk on the ground. I had to climb over my husband in the night to use the restroom. The next morning I complain to the staff. Not only was the night incredibly uncomfortable I had clothing that had shards of glass in bedded in it from being on the bathroom floor at the time of that collapse. I left my name with the manager and my phone number. She never called me back. I had to argue about paying full price for the room. After calling corporate and the hotel multiple times she finally gave me 50% off total. Still a little ridiculous for the amount of hassle and chaos we suffered during our experience. Not only was the night incredibly uncomfortable I had clothing that had shards of glass in bedded in it from being on the bathroom floor at the time of that collapse. I left my name with the manager and my phone number. She never called me back. I had to argue about paying full price for the room. After calling corporate and the hotel multiple times she finally gave me 50% off total. Still a little ridiculous for the amount of hassle and chaos we suffered during our experience. People go to a hotel to relax and unwind after a long day of travel. They don't go there to be moved to three separate rooms and deal with collapse and glass, stained sheets, and half eaten food in a room. This entire experience was completely uncalled for and I'm beginning to question the quality of best Western hotels. I left a review a while back for a best Western that we found a man used underwear and pants in the corner of our room where my children are playing. Best western needs to step up with their cleaning crew. We are paying customers and we should get what we pay for. A clean safe room. And this manager needs to work on customer service because clearly ma'am you are lacking. It is common courtesy to call a guest who is experienced such a night and apologize versus a emotionless email after a fight for a discount.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
srmorgan516, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay with the issues you experienced. I would like to apologize for not exceeding your expectations as your satisfaction and feedback are vital to our success. We will be using the information you gave us to implement improvements for a better experience and overall impression of our Hotel. I hope that you will consider staying with us once again, so we can have another chance to provide you with a superior experience.

"Good place!"

5
12/07/2018

The room was nice and new, I mean really nice. Bed and pillows were comfortable and fell asleep easy. Believe me I don't sleep well anywhere but my own bed, and fell right asleep. Highly recommended! Very clean and quiet.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
M9443UVdavidr Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We are excited to learn that we made such a great impression during your recent stay. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"Good place to stay"

4
11/07/2018

Clean hotel, may have been renovated within the past few years, good location, good for families with children. Ask for a room on the top floor is you sleep lightly. This is a wood structure and you will hear noise. If you have no issues with that, any room is good. Pool is good size, the sauna did not work during our stay. Also, the kitchen was in renovation. I would stay here again. We had an issue with WI-FI limiting the number of devices connected per room at the same time but management found a solution for us.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
FelixCon, Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly service, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

"Excellent!"

5
09/07/2018

Needed a pet friendly hotel and located this online. It was perfect for our needs. Clean, pet friendly, great breakfast buffet. I loved the walk in shower. Great place for us and out dog to stay. Would definitely stay here again! Thank you for being pet friendly, yet clean!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Cookees, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are thrilled to have met your expectations with our pet friendly services and cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

"clean and updated"

5
29/06/2018

Another had mentioned that they rarely give 5 stars. I, too, rarely give 5 but I feel this property deserves it. Smaller than most hotels, clean (my priority) and comfortable as can be, and easy friendly staff and check-in-out. Would definitely stay here again.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
LoriCurtis443, Thank you for leaving your five star rating of our Best Western Plus Crawfordsville Hotel hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We would love to have you back and we do hope to see you again soon.

"Wonderful!"

5
14/06/2018

I rarely give five star reviews, but this Best Western hotel was excellent! It was clean, comfortable, and had a walk-in shower. The complimentary breakfast included custom- made omelets! After a long drive, this was a perfect resting place.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
eastmansje, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We are excited to learn that we made such a great impression during your recent stay. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

"wedding group"

5
05/06/2018

We stayed at this hotel on May 25 for 2 nights for a wedding.There were about 30 rooms booked for out of town guests.This is a fairly new hotel and we had never stayed at a "plus" best western.Definitely an upgrade from normal hotel. Very clean and quiet. We asked for a quiet room and were given one at the end of the hall on the 3rd floor. Nice and quiet.Only problem was the bathroom which was quite small. You had to close the door when using the sink. nice big shower.Breakfast was not the usual continental breakfast. They had an "omelet chef". He would make just about any kind you wanted.Also scrambled eggs, sausage,cereal, fruit,etc. Breakfast area was a little tight but our group was rather large. We spilled over into the lobby which was fine. Front desk staff was helpful finding us a place for dinner. Cant remember the name of the restaurant but it was close and on a pretty river and had a nice deck. I will be on the lookout for more "plus" best westerns. Hope they are all this nice.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
richmond4th, Thank you for sharing your perspective of our hotel's accommodations and services! It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! It means a lot to us to be such an important part of your special event and hope that your next visit will be another five star experience.

"Pretty good but room for improvement "

3
03/06/2018

Good location and nice rooms but breakfast was a mess. RAn out of foods, tv was on way too loud and breakfast area cramped for how many people were there. Selection of food was marginal as well. Room was clean and comfortable

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Schmidly6, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast services. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We hope you will return to be more impressed during your next visit.

"Convienent hotel"

5
30/05/2018

Stopped here on our way to Tennessee. Easy to get to and comfortable room. Recently updated, very nice. Great breakfast with large selection. The check in and check out was fast. Friendly staff. We will definitely stay here again.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
ladybug2460, Thank you for taking the time to tell us how our staff efforts to provide a comfortable and convenient experience have been successful. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

"Convenient and Clean"

4
30/05/2018

An easy check-in to a nice and clean room. Conveniently located to the interstate and restaurants. A nice pet walking area. The beds were comfortable and the roll-in shower was perfect for our needs. Breakfast was standard fare. The only negative was the amount of hallway light that came in around the door. Would defiant stay here if in the area.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear mom2ginny, Thank you for your kind words! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your comments on how we can further improve upon the guest experience are also very helpful to us. We would love to have you back and we do hope to see you again soon.

"Very nice visit"

5
29/05/2018

The hotel and staff was very nice. Would defiantly stay here again. They have great deals on the room and the whole hotel is eco friendly. The room smelled delightful, very clean. The pool, work out room, and sauna were kept up very nicely. When it came time for breakfat they had a lot of choices, so anybody could find something they would eat.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear madisonjenkins41, Thank you so much for your kind remarks to our cleanliness, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! Sincerely, Sunny Gabhawala GM

"Great accomadations Breakfast a disaster"

3
27/05/2018

I actually should have reviewed the BW below average due to the breakfast which lacked juice and coffee. In fact guest were going to gas station for their morning coffee. On the plus side we were checked in by Scarlet who was outstanding and very helpful, our room was spectacular and the property was located close to restaurants. The hotel offered an omelet bar which conceptually was a great idea but could not seal the deal.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Warren75, Thank you for completing our guest satisfaction survey and sharing your experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast services. We hope you will return to be more impressed during your next visit. Sincerely, Sunny Gabhawala GM

"Very Nice hotel!"

5
26/05/2018

My husband and I stayed here for 2 nights and have absolutely no complaints. The staff was very friendly and our room was very clean and updated. The bathroom was really nice and I liked the shampoo/conditioner/body wash dispensers in the shower. The pillows on the bed were great too, not the flat/thin ones you typically see at hotels. Breakfast was also very good with a complimentary omlette bar. Would definitely recommend!

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Chantelle G, Thank you so much for your kind comments and review regarding your most recent stay of Best Western Plus Crawfordsville Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience. Sincerely, Sunny Gabhawala GM

"We keep coming back...great hotel!"

5
24/05/2018

We've stayed three times now and have been very happy each time. Hotel is clean, comfortable, and well-maintained. Staff were friendly and professional, and the owner went to extra effort to give me traffic advice and make my pre-school-aged girls feel welcome. Breakfast is out of this world and breakfast staff so helpful and nice. We make a point to stop and stay here on our roadtrips across the country! Highly recommend.

"Clean and great value for your money but watch out at checkout for additional fees"

5
20/05/2018

I had a great first experience at this hotel and made sure to return for a second stay. While my second stay was just as good, I experienced an error with check-in that resulted in me bring charged for a second room. While I have been promised that this would be fixed, it has been a week and I have not received any calls from the hotel manager. I have called three times to date. I do not like that they charged my credit card when they knew of the issue. They should have suspended any charges until this matter was resolved.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Santina B, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main goal is to serve our guests above and beyond and satisfy them during their stay but it is saddening to learn that your expectations weren't met. You are welcome to contact us at the Hotel, should you have any other concerns about your stay. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback. Sincerely, Sunny Gabhawala GM

"Great place!"

5
17/05/2018

Very nice place. Property is less than 2 years old. Staff are friendly & very accommodating. Room was terrific; well-appointed & spacious. Nice-sized bathroom with all amenities. The breakfast in the morning was nicely done & good food. Bud makes great omlettes. Would definitely recommend this hotel and stay there in the future.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Kyle, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Crawfordsville Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We're glad you had a great time with us and we look forward to serving you again. Sincerely, Sunny Gabhawala GM

"Very Helpful"

5
07/05/2018

My husband sprained his ankle and I requested a accessible room - mainly for the shower. The desk clerk cheerfully made the arrangements Nd kept us on the first floor. The rooms here are very clean, comfortable and quiet. I felt like we were in a spa resort with the attention to detail provided. It was extra nice to have a chef prepare eggs to-order at the continental breakfast. We will definitely stay here again when in the area.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear CarefreeAdventurer, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it Sincerely, Sunny Gabhawala GM

"Great Hotel for a Great Price"

5
02/05/2018

Staff here were outstanding. The omelette breakfast amazing. Great hotel to stop for a night. Only one problem and that was the ice bucket still had water and dirt in it from previous occupants. Manager was very quick to fix it. The pool here is really awesome. There is a dividing wall between the patio tables and chairs and the pool. An excellent way to keep from getting splashed in when the kiddos jump in. There is also a big TV in the patio area that you can watch whatever you want.

Nerissa M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
lisa b, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

"Worth the stop"

5
24/04/2018

This week long trip was stressful enough as my sister and I were there to set up an estate sale for our parents. Upon arriving we were met with smiling faces and the manager was extremely helpful in our accommodations. Each and every day they were asking about our day and if there was anything they could do to help. They only problem I had was who was going to make my delicious breakfast when I got home!! Well worth the stop if you are travelling in that area.

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear ebeahaas, We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our yummy breakfast. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will share your reviews with our staff and we all look forward to seeing you again here at the Best Western Plus Crawfordsville Hotel.

"FABULOUS "

5
24/04/2018

We have stayed at several Best Westerns Plus, and this one is one of the BEST! The facility is new, beautiful room and EXCELLENT BREAKFAST with an OMELETTE BAR! We have never had an OMELETTE BAR, maned by a staff member. Staff was GREAT, will stay here again, would

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Joseph A, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Crawfordsville Hotel. It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience! Sincerely, Sunny Gabhawala GM

"In town for a wedding - and the stay was fantastic!"

5
19/04/2018

I can't say enough good things about this hotel! The entire hotel was clean, the rooms were spotless, and the breakfast was to die for. They had a fantastic omelette bar and the chef was willing to make anything you were craving. We were in town for a wedding and most of the guests stayed here - it was fantastic that they saved room for all of us so that we could be in one place. The manager, Suba, bent over backward to help us make the experience for the newly married couple special. Everyone on staff was so friendly and helpful. Great visit - we would come back to Crawfordsville just to stay here again!

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear vulcanrose7, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area! Sincerely, Sunny Gabhawala GM

"Great Place To Stay"

5
19/04/2018

What a relaxing and great place to stay after a very long day on the road. The hotel manager is a wonderful person, wanted to make sure all our needs were met. A yummy and healthy breakfast was ready for us along with a chef that prepared a fresh omelette fixed the way we wanted it. He also prepared bacon and hash browns for us. Thanks for our best experience after 6 nights on the road. We will stay here again.

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Cindy P, We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our yummy breakfast. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We love having families around and I hope you come back to spend another wonderful time in Best Western Plus Crawfordsville Hotel. Sincerely, Sunny Gabhawala GM

"Great staff and amazing omelette breakfast!"

4
17/04/2018

Room was nice, hotel had a nice foyer and breakfast nook with lots of choice. very helpful staff. this would rate a 5 if i had of found the bed and pillows comfy...too hard for me. Also had trouble keeping all the light out from the parking lot at night. To be fair i think my husband slept fine. Exercise room looked good as well as pool area, but i did not use them.

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear megan b, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Crawfordsville Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We're glad you had a great time with us and we look forward to serving you again. Sincerely, Sunny Gabhawala GM

"They let my dog stay."

4
16/04/2018

Very clean and well maintained. I would have given it 5 stars but they charged extra for my dog. We had a very comfortable stay. We had a problem with the cooling system and it was addressed right away. The room was perfect.

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Patchy D, Thank you for your kind remarks regarding our high standards of cleanliness and we were able to give you a comfortable experience of Best Western Plus Crawfordsville Hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience! Sincerely, Sunny Gabhawala GM

"One of the Best"

5
13/04/2018

This is becoming one of our favorite hotels on our business trips. Well laid out rooms. Comfortable beds. We love the fact we can get made to order breakfast as part of the complimentary breakfast. Pet friendly too!

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear cacon65, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Crawfordsville Hotel Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are glad your stay was comfortable and we look forward to your next visit! Sincerely, Sunny Gabhawala GM

"Another awesome stay!"

5
08/04/2018

This is becoming our favorite hotel stop as we travel for our business every two months. We've even changed our route to be able stay here as it has easy access of the interstate and plenty of room for our trailer. The rooms are spacious, clean, and the comfort of the best is great! Breakfast is really good and now they have chef that will make you any type of eggs that you want, even french toast and plenty of bacon/sausage as well! Pet friendly and super nice staff!

Tina M, Guest Relations Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Chris C, What a splendid review! Thank you for your kind remarks regarding our high standards of cleanliness and we were able to give you a comfortable experience of Best Western Plus Crawfordsville Hotel. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience! Sincerely, Sunny Gabhawala GM

"Great Service! Friendly Staff! Clean Rooms! Excellent free Breakfast! Stay Here!"

5
06/04/2018

We just left there and I had to review right away because I was so impressed with the hotel! We were driving to Kentucky from Minnesota and got tired so we called a few places and they had one room left so we took it! Lucky us! We arrived around 2:10 a.m. and were warmly greeted by name by Melissa who couldn't have been more accommodating! Our Suite was clean and big! And the next morning the hotel offers a free hearty breakfast with made-to-order omelets and lots of other options! And one more thing about Melissa...she had told us the breakfast went until 10:00 but when she realized it only went to 9:00 she kindly called us to let us know so we wouldn't miss it! Melissa was a bright, pleasant face of the hotel. If you ever stay in Crawfordsville, I would recommend staying here!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that we met your expectations. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Unmistakedbly the best hotel in the area!"

5
05/04/2018

Best stay for the price including great service from all employees. Very clean room with a beautiful walk-in shower and king bed. Their breakfast was out-of-this world (omelets to order by a chef). Thanks Best Western!!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear James Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that we met your expectations. Looking forward to welcome you back. Sunny Gabhawala GM

"Great pet friendly, clean motel"

5
03/04/2018

Desk staff very friendly and accommodating upon our arrival. Room clean, quiet and very comfortable. Our German shepherd was welcome and she appreciated being able to sleep near us. Great hot breakfast, eggs made to order, with wide variety of food options. We highly recommend this motel. Best value on Route I 74 !

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Laurie Thank you for your feed back and providing us an opportunity to serve you. We are happy to know that we met your expectations. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Change of Plans"

5
27/03/2018

Welcoming staff, helpful in satisfying our needs due to a surprise snow storm. Very nice hotel and staff was top notch. Cancelled room at hotel next door that was unable to help us. Manager was more than willing to help us. Overall very positive experience.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Tim Thank you for your feed back and providing us an opportunity to serve you. We are happy to know that we met your expectations. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Best hotel breakfast ever!"

4
25/03/2018

Loved the cooked to order breakfast! The manager, Sunny, was very kind and made us feel welcomed. She offered us a 'to go' breakfast if we checked out too early, but I'm glad she convinced us to stay until the kitchen opened. The place is pet friendly and has amenities we didn't even see after a long day of travel. Clean room, comfortable bed...what more could you ask for?

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feed back and we are happy to know that, we met your expectation. Always looking forward to welcome you and serve. Sincerely, Sunny Gabhawala GM

"Worst hotel experience ever!"

1
23/03/2018

Arrived at 3:05 (check-in is 3:00). Approached the front desk waiting for a greeting that never happened. Went to our assigned room to find it was not cleaned yet. Garbage still in room. Went back to front desk to let them know room was not ready. Rather than offering a different room that was ready, they offered to store our luggage until room was ready. Hotel staff did not make us feel welcome. Standards below what I would expect from Best Western. Would not recommend hotel.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Accept my apology for the inconvenience we are searching for your reservation and record but can not find any. I will appreciate if you will contact the hotel or write me at [email protected] so that I can address your concerns and adopt any required changes so that we can avoid such mistakes. I sincerely appreciate your feedback and always looking forward to serve. Sincerely Sunny Gabhawala GM

"Fantastic!"

5
22/03/2018

From check in to check out this was a great stay. We loved the omelet bar, what a great breakfast. Our room was clean and spacious. Staff was helpful and friendly. We enjoyed the pool and sauna. Thanks for a great visit.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feed back and we are happy to know that, we met your expectation. Always looking forward to welcome you and serve. Sincerely, Sunny Gabhawala GM

"Great overnight stay!"

5
18/03/2018

Stopped here after driving 12 long hours. The staff was very friendly, check in was super easy. The room was clean, the bathrooms nice and the television was great, (we actually got to watch a supercross race we thought we were going to miss) Got up the next morning to get some breakfast and that was also great. Its not your typical bagels, muffins, and cereal breakfast. There is a nice man named Brandon that will be happy to make you an omelet or some french toast to go with your bacon and eggs. Pleasantly surprised with the whole experience since I booked the room just minutes before we walked in.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feed back and we are happy to know that, we met your expectation. Always looking forward to welcome you and serve. Sincerely, Sunny Gabhawala GM

"Great Hotel"

5
12/03/2018

My husband and I were just wanting an overnight get-away not too far from home and heard about the Vanity Theatre in Crawfordsville so we bought tickets to a show and booked the Best Western. I was pleasantly surprised at the hotels cleanliness and super friendly staff. Even though we didn't get the opportunity to use it, the workout room also looked very nice. We got a great nights rest also. Beds were very comfortable.

"Excellent Stay"

5
20/02/2018

We stopped here for one night and found excellent accommodations. Nice firm bed, great shower with use of earth friendly containers. Omelet bar and expansive assortment of foods. Staff was very friendly. Nice gym space with treadmill, cycle, weights and elliptical.

"Clean, friendly, good breakfast"

5
14/02/2018

Room was clean, new, bed was comfortable. Breakfast was awesome! They have a omelet bar and they make their pastries fresh daily by hand. The pumpkin roll is fabulous! Super nice people that went out of their way to handle the busy mornings of a fully booked hotel. We went through lots of coffee and they were awesome at keeping up with making it! We've stayed there twice in 2 years for the GLVC Swim Championships and we would stay there again if we were coming back. Great place and really nice, friendly people

"Great hotel "

5
09/02/2018

Here for the GLVC swim meet. Very clean, courteous staff, newer hotel. I'm not a breakfast person but choices were good. Have a cook to order omelette station. Highly recommend. Before arrival hotel staff called me asking estimated time of arrival since they were booked and wanted to be sure a room would be ready or at least letting me know check-in was 3pm . I arrived at 1pm and they had a room already cleaned and available. Will rebook as soon as 2019 reservations come available. Don't miss out on this great hotel.

"Wonderfully surprised!"

5
28/01/2018

We were thrilled with the property and our room. Front desk gal gave great recommendation for dinner. To our surprise when we went to the coimplimentary breakfast, we were offered “made to order” omelettes, French toast, and eggs. In addition to the standard cereals, toasts, yogurts, fruits, eggs, and sausage, the “chef” made fresh toffee banana bread and offered us a piece - still warm out of the oven. Can't say enough nice about this Best Western!

"Great hotel! Spacious, clean, friendly, hot breakfast "

5
26/01/2018

We stopped here briefly on our road trip. We arrived at midnight and was greeted by Karli. Friendly, efficient and even moved our room away from elevator without me asking. Room was clean and spacious - actually more than spacious. Nice finishings too. The next mornings breakfast was great. Omelets made to order. And super friendly chef and kitchen staff. I'd give this hotel 5 stars on every aspect.

"Don't stay here"

1
21/01/2018

Rooms were very clean. Bed was hard as a rock. The walls are very then and you can here everything in the hotel. Price was good but won't be back. Only good thing about it is Cracker Barrel is right in front of the hotel. Don't waste your time or money!!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Accept my apology for not meeting your expectations. Sunny Gabhawala GM

""Excellent Nights Stay""

5
16/01/2018

Outstanding accommodations and staff at this hotel. Check-in was handled efficiently and the staff was personable and friendly. The room was very nice and very clean. The bed and pillows were very comfortable. Furnishings were up to date and appealing. Breakfast the next morning was a great beginning to the day. Highly recommend this hotel!

"Great place"

5
16/01/2018

What a great place! Rooms were very nice and clean. It was -4 outside and have no problem staying warm in the room. The breakfast was unbelievable has its own omelette station where a cook will fix you any kind of omelette or eggs you would like. Definitely one of the best places to stay in the area and a good value for your money

"Review of our stay at BW"

5
12/01/2018

Everything we needed was there and was comfortable and pleasant. We will come and stay again in the near future, We do not travel much but since staying there wherever we go we will look for Best Western first. We will also recommend it to others.

"Excellent Service and Accomodations"

5
09/01/2018

I was a lone female stuck in a snow storm on Christmas Eve - I was too afraid to drive any further and did not know the town or if it was safe. I could not have been more comfortable and felt VERY SAFE at this Hotel. The night clerk was awesome and kind and was just wonderful. I was a mess after trying to drive in the terrible storm. She made me feel very comfortable and it really helped me to calm down. Thank you!!!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and appreciate an opportunity to serve you. We are happy to know that, you enjoyed your stay with us and we met your expectation. Looking forward to serve you again. Sincerely, Sunny Gabhawala GM

"Nice"

5
09/01/2018

After driving for 10+ hours we stopped for the evening. We were tired, cold and hungry when we were met at the main entrance by a very friendly Salish (General Manager) and he made us feel so welcome. The carpets all appear to be new, the room furnishings were very nice. The room was spotless, even a hand written note from housekeeping. This was the nicest BestWestern Plus we have ever stayed at. Sun morning we were getting ready to leave and they asked if we wanted breakfast or they could put a Grab and go bag together for us this was 6:15 but breakfast started at 7:00 on Sundays. No problem they brought a small portion of bacon for us and the omelet chef stopped and made us 2 omelets. All plumbing fixtures in our room were new and the electrical had all been redone.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and appreciate an opportunity to serve you. We are happy to know that, you enjoyed your stay with us and we met your expectation. Looking forward to serve you again. Sincerely, Sunny Gabhawala GM

"Well I was expecting more"

3
02/01/2018

We arrive at the Hotel on a late Saturday night( 5 rooms). There was a Nissan Juke setting in the right side of the entrance ramp. Which meant that if two cars were arriving one of them had to unload the suitcases over the snow and ice on the drive way. The hotel room itself was good. The beds were nice and it was clean. The swimming pool was warm but not as warm as bath water which was okay. The cons the hotel has a card that you can place on the bed and they won't change the sheets but would make the beds each day but which actually means they don't do anything in the room. we were there for 3 days. The beds weren't made, no new towels the trash was not emptied. In other words nothing was done. Hotel breakfasts are getting to be pretty standard. Self made waffles and coffee and tea choices bagels and rolls. The bacon and cooked eggs were in dishes that allowed them to be covered which meant that they stayed warm. But no fresh fruit and I didn't see any containers of yogurt. The breakfast was suppose to last until 10am part of the family went down at 9:30AM and everything was put away. So no breakfast that morning for a family of 5. The room shower was rather feeble there were no hooks for clothing in the bathroom so everything had to be on the counter. The temperature in the hall had to be in the upper 50s so you literally ran from the elevator to your room if you had been swimming. I had a long sleeve shirt a suit coat and a heavy overcoat and I was still cold walking down the hall. The work out room was nice and clean. Oh by the way that Juke was still setting in the same spot blocking the hotel entrance three days later.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
DEAR GUEST Thank you for your feedback and appreciate your comments which shall allow us to adopt required change. Sincerely Sunny gabhawala GM

"Clean placxe, great friendly staff"

4
02/01/2018

Had room type issues at check in, semi resolved by extremely friendly customer service oriented staff. possible staff vehicle parked for 3 days blocking half of the entry way unloading area, Kitchenette cabinets had not been checked by housekeeping and there was food products left in the cabinets...forgot to report at check out. Newly remodeled baths have toilets way too low to the floor for adults or seniors. Great facility, priced right, clean and bright, extremely friendly accommodating staff, just a few things need tweaked to make it a great place.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feed back and providing us an opportunity to serve you. We shall adopt required changes to accomodate our valued guests in future. Sincerely, Sunny gabhaala GM

"a great night's sleep"

5
02/01/2018

We enjoy how new and clean this BW Plus is as well as the nice breakfast cafe that's available. The location is right off of the interstate exit and in a populated and well lit area.We especially enjoy the king sized beds and the workout facility that had more than enough equipment to share with other guests. We have now become BW rewards members because we pass this location often and trust other BW Plus hotels to be similar.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. E\\We are happy to know that, we met your expectation and looking forward to welcome you as our new BW Reward member at BW worldwide Hotels. Sincerely, Sunny gabhawala GM

"Excellent experience, quality hotel"

5
27/12/2017

Staff were completely present, helpful, & professional. Hotel is beautifully decorated & in pristine condition. Room was clean & quiet & comfortable. Pool was perfect & breakfast spread was plentiful, hot, & delicious. Couldn't be more happy.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. E\\We are happy to know that, we met your expectation and looking forward to welcome you at BW worldwide Hotels. Sincerely, Sunny gabhawala GM

"Coming back!"

5
26/12/2017

Loved this place. Will definitely stop again next time we pass this way! The bed was so comfortable. We slept really well. Breakfast was a special treat. At least it looked different than all the other places we have stayed, more variety and various ways of preparation. They were in the process of adding a new omelet bar.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. E\\We are happy to know that, we met your expectation and looking forward to welcome you at BW worldwide Hotels. Sincerely, Sunny Gabhawala GM

"CLEAN, COMFORTABLE, FRIENDLY"

4
23/12/2017

We stopped for one night after driving all day. Desk staff was friendly and helpful with directions to restaurants in town. Room was very clean and had above-average amenities. Indoor pool was closed. Breakfast was above-average for similar hotels, and breakfast room was inviting.

"Best Western Plus"

5
19/12/2017

Great room, well designed, clean and great bed. Plan on staying there again. The front desk clerk was very courteous and accommodating. I had called while traveling on the road a couple of hours out from the hotel. The clerk said he could reserve a room for me, but I did not want to reserve and he did not press me. I asked if there were vacancies, and he said there were. He was very pleasant on the phone and when we arrived in person.

"Nice place"

5
06/12/2017

I gave mostly 9's and 10's in the hotel's review. That's from a guy that rarely even gives a 6. The place was clean, the staff was helpful, friendly, responsive and spoke in clear English. The hotel itself was very clean and smelled clean.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and review. We are happy to know that we met your expectation and you enjoyed your stay with us. Always looking forward to welcome you. Sincerely, Sunny Gabhawala GM

"Clean and convenient"

5
15/11/2017

We were pleased to find this Best Western Plus near the interstate highway in Indiana. It was clean and had comfortable beds for weary travelers. We would stay here again, given the opportunity. Nice neighborhood too.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and feedback, We are happy to know that, we met your expectation and you found our hotel location well fit. Always looking forward to welcome you. Sincerely, Sunny Gabhawala

"Quick overnight"

5
13/11/2017

In late and up early so only saw the room and breakfast. Room was very clean and comfortable. I got in late and the hotel was very peaceful so I got to sleep fast. Breakfast the next morning was well stocked with a nice variety and kept clean. I will be back through in May, but can't stay here again because they are full.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and feedback, We are happy to know that, we met your expectation and you enjoyed our breakfast and your stay with us. Always looking forward to welcome you. Sincerely, Sunny Gabhawala

"Great Hotel"

5
11/11/2017

This is a great hotel. The room was very comfortable, clean, great shower, good towels. Bed was very comfortable. All the in room amenities were great. Loved the layout of the room. Very roomy and spacious.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that you enjoyed your stay and we met your expectation. Looking forward to serve you again. Sincerely Sunny Gabhawala GM

"Love the Rate, Love the Hotel, Love the Room"

5
06/11/2017

We came down from the Chicagoland area to visit our daughter at Purdue for family weekend. After checking at all the hotels around Lafayette, we could not find anything at a decent price. So we decided to try this hotel in Crawfordsville, 30 miles south of W. Lafayette. It was definitely worth the drive! This was one of the best hotels and room that I have ever stayed in. Someone did a great job of designing the room itself and including "added features" in the room. A few examples would be: the special reading light above the bed, freshly cleaned TV remote, frig and microwave, USB charging ports on the desk and the nightstand, a digital clock that automatically adjusted for the time change from day light savings time to standard time, easy to use (and functional) heat control for the room, extra pillows for the bed, shampoo and soap already in the shower, wall mounted TV (avoids clutter), etc. etc. A lot of these things may seem little to many people, but when you add them all up and take into account the fairly reasonable price, it was a very pleasant experience for me and my spouse.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that you enjoyed your stay and we met your expectation. Looking forward to serve you again. Sincerely Sunny Gabhawala GM

"One night stay"

5
31/10/2017

Very impressed. This hotel is clean, had a beautiful room and a good nights sleep. We are in the area once a year for covered bridge festival, will definitely return. Thank you Best Western for a wonderful stay!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that you enjoyed your stay and we met your expectation. Looking forward to serve you again. Sincerely Sunny Gabhawala GM

"On Point :~)"

5
26/10/2017

The place was nice. Professional and Kind Staff. Large rooms. Comfortable bed. Decent work out room and equipment. And Diane, the morning cook, she threw down on the potatoes. Straight up amazing breakfast.

"Great place to stay!"

4
25/10/2017

We called in of an evening looking for accomodation while on a roadtrip and we were impressed with our find. The staff were really friendly and helpful, the room was clean, spacious and comfortable. The only thing we didn't really enjoy were the square pillows. They include a basic buffet breakfast and have pool and gym facilities. We enjoyed our overnight stay. Well priced too.

"Best western plus Crawfordsville"

5
23/10/2017

The rooms were very large and very lean air comfortable beds one entire state was fantastic the staff was wonderful Pool was nice and warm workout room was clean equipment was great again the entire hotel was fantastic

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that, you enjoyed your stay with us and we met your expectation. Sincerely, Sunny Gabhawala GM

"A COMFORTABLE VISIT"

5
22/10/2017

This has become my go-to property when I'm in the area. Very nice facility ... well maintained ... excellent, friendly, professional staff ... comfortable room. Fairly good value. There are less-expensive properties within a few hundred yards, but ... for the price, I think this Best Western is a pretty good value, regardless of whether I'm traveling alone or with my wife.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that we met your expectation and you enjoyed your stay with us. Sincerely, Sunny Gabhawala GM

"Super place!"

5
21/10/2017

This is one of the nicest places I have ever stayed at and I frequent some expensive places in downtown Chicago. The rooms were well designed and spotless. A lot of small convenience features that I thought have gone by the wayside in the industry. Can't wait to stay there again.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. We are happy to know that we met your expectation and you enjoyed your stay with us. Sincerely, Sunny Gabhawala GM

"Pleasant staff, nice pool, enjoyable stay"

4
13/10/2017

We had reservations elsewhere and it was awfu, we didn't stay even one night, so this was a last minute booking. We really enjoyed the stay...the beds were a little firm for me, but other than that it was very nice!

"Overnight Stay"

5
09/10/2017

I called ahead to ensure that they had a crib available and ended up booking over the phone. They were very helpful and answered all of my questions. They also called the morning of our checkin to see if I had any additional questions or requirements. Checkin was simple and fast, and our crib was already in the room! This was the highlight of our stay, especially coming into town after 11:30 PM with an exhausted 10 month old. The room was clean and the facilities were updated, but the superb customer service is what really stood out about this hotel. I look forward to staying at the Best Western Plus in Crawfordsville again in the future.

"Nice"

4
08/10/2017

Nice stay. Good breakfast. Our bathroom wasn't clean, but they came promptly and cleaned. However, I couldn't get the image of the disgusting toilet out of my mind. Bed was comfortable. Convenient for our travels.

"O.K. but, not as reserved."

2
03/10/2017

I booked a room with two queen beds for one night, last July, through AAA. Arrived for check-in last Friday evening. Got to our room and discovered it had one queen bed. Went down to the front desk, the clerk told me that my reservation had been changed but, could not tell by whom because it had been booked through a "3rd party", I suppose, meaning AAA. The clerk said she didn't have any other rooms and she could supply us with a roll-a-way. She brought the bed to our room within a few minutes and apologized for the trouble. My 6' tall, 200 lbs. son slept on the roll-a-way. He wasn't comfortable and didn't get much sleep.(Note: He's an experienced camper and is acquainted with sleeping on the ground.) I went down to check out the next morning and, when asked about our stay, I informed the clerk about our troubles. She checked my reservation and could see that it been changed a few days after my original booking. She also said that she couldn't see who changed it because it was booked 3rd party. She added that they could have changed the reservation themselves if they were already booked up when I booked my reservation. I asked her if that were the case, why was I not contacted. She couldn't answer that but, said she would offer a discount on our rate but couldn't because it had already been charged to my credit card. I'm not sure what happened with our reservation but, I was very disappointed and will be contacting AAA to advise them of the issues with my reservations. My wife and I both thought our bed was extremely hard. For most of the night there were some kids running around and I could hear a loud t.v. or, radio. I couldn't determine if was on our floor or, the floor above. Which ever, it was very annoying. The property was clean and well maintained. Breakfast was o.k., nothing to write home about.

BestWesternHotels, Corporate at Best Western Plus Crawfordsville Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Best rest, best mattress ever"

5
03/10/2017

We stayed in a king suite at this hotel and was extremely pleased with how roomy and nice the quality of this hotel offers. The very best firm mattress here, better than any other hotel We've ever stayed at. Will definitely stay at this hotel again when traveling to Crawfordsville, In.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and providing us an opportunity to serve you. WE are happy to know that, you enjoyed your stay with us and our bed as well. Always looking forward to welcome you again. Sincerely Sunny Gabhawala GM

"Stay at BW"

5
02/10/2017

Room great and staff very friendly. The breakfast choices were decent. the 24 hour coffee and water/iced tea was great. I would definitely stay at your hotel again. The soap and shampoo dispensers were not filled up.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and providing us an opportunity to serve you. We are happy to know that you enjoyed your stay with us. Looking forward to serve you again. Sincerely, Sunny Gabhawala GM

"A very disappointing experience"

3
01/10/2017

From check in on a Friday afternoon to check out on a Sunday morning, we dealt with numerous "issues." Initially told at check-in that our room was ready and given key. Upon bringing our luggage to that room we found it open and in disarray with housekeeping definitely not completed. Went back to front desk and with much apology we were given another room down the hall. On Saturday, we left the room about 9 AM with the notice on pillow to not change bed (this is a very "green" hotel), and the soiled towels on the floor to be exchanged. We even hung the sign on the door that said "Make up room." Upon return at approximately 3:30 PM we found nothing had been done in the room. Called the front desk and with apology was told housekeeping was running behind due to hotel being fully booked. (If that was known in advance, one would think/expect the hotel to start earlier and/or have extra housekeeping help). At 4:30PM housekeeping had still not arrived so called front desk again, this time a bit more upset since we needed to get ready to leave for dinner and concert by 5PM. They did send someone with some fresh towels. Upon return at approximately 10:15PM the bed had been made up and the fresh bath linens and supplies were in place, though it did not appear that any cleaning was done. We noticed from first occupying the room that the bathroom door had a really loud squeak, but we ignored reporting that. On Sunday morning, prior to departure, tried to access the "free wi-fi," only to get a message that the "maximum simultaneous use" had been exceeded. Called the front desk and was advised the hotel was fully booked and maybe it was "overloaded," but just keep trying. Desk agent did offer to try to have someone come to the room, but we were getting ready to go to breakfast and check out, so I said forget it. I made a written list of all these issues which I shared with the front desk when checking out. The General Manager was there and the matter was referred by the desk clerk to her. She proceeded to give a long litany of explanation/excuse for the issues, which I really didn't need to hear. Her attitude was definitely not customer service oriented without any real acknowledgement of responsibility or concern. I referenced a joking comment I had made to the desk clerk at check in after the room switch and somewhat profuse apologies, about a discount on my bill. The General Manager said, well "you already have a discounted rate," (I made the reservation on the Best Western website), so there's nothing more to offer. I got my receipt and left.

"Terrible experience"

1
01/10/2017

Received other people reservations in my email. Even though I booked well over a month in advance and received there emails they told me I didn't have reservations for my daughters wedding! A real upsetting experience!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. I had an opportunity to speak with you, you were provided with the confirmation of your reservation for one night, I apologize that we could not book as expected by you to book your room for two nights. I am happy to know that, Hotel accommodated you by providing two night stay. I can understand your concern and this kind of mistakes can be avoided by informing the hotel when Hotel provides reservation confirmation for verification. You have rightly recognized that two emails were send out to you informing for 1 night stay reservation, Since Hotel had no response from you about the correction until your arrival. Had you informed prior arrival, we would have adjusted your reservation. I am happy to know that, your and your family stay was pleasant. Sincerely, Sunny Gabhawala GM

"4 nights"

2
25/09/2017

First day, they missed cleaning my room Second day they left dirty washcloth and towel on the bathroom floor and did not empty trash. Never replaced cups used in the room for 4 days. Body Wash dispenser was always empty The first day i went for breakfast there were no eggs and the attendant was standing around talking to another employee. So I left and ate somewhere else and each day after.... lazy people. I asked for a room on an upper floor, but they said there was none available. Yet the Hotel did not seem even near full.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for providing your feedback, We strive to hear back from our valued guests like you so that we can adopt required improvements. Accept my apology for not meeting your expectation and inconvenience caused during your stay. I am researching this matter and assure you to get back with you, to help me out can you please explain about the issues and did you have an opportunity to communicate with our hotel staff during your stay and concerns? [email protected] Sincerely, Sunny Gabhawala GM

"A very clean and updated room."

4
24/09/2017

We thoroughly enjoyed our stay at this hotel. The room was very clean and the bathrooms, especially, had modern and updated fixtures. The bedding was comfortable and the air conditioner was modern and not too noisy. It was an exceptional value.

"Nice place to stay while enroute"

4
21/09/2017

Looked over areas that we were traveling near to book a hotel for the night. This hotel came up on TripAdvisor as being good. Rate was reasonable, and it included breakfast. Only downfall was that it was difficult to find plates, napkins and plastic ware for breakfast. A suggestion would be to have them in one area. Staff was very nice; room was clean.

"Very nice"

5
15/09/2017

Very nice, new, clean hotel with all modern amenities. Especially liked the key card to control all the lights and room temp to keep efficiency and costs down. Breakfast was very good with a lot of choices. Very affordable. We will be back!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing an opportunity to serve you. Looking forward to serve you again. Sincerely,Sunny Gabhawala GM

"Excellent night sleep"

5
14/09/2017

We stopped in way home from trip out west. The hotel was easy to get to. The room was so neat, clean and up to date. The bed was so very comfortable and the shower felt great. It has small kitchen area. Great stay and would highly recommend

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing an opportunity to serve you. We are happy to know that you enjoyed your stay with us. Looking forward to serve you again. Sincerely,Sunny Gabhawala GM

"Well worth a stay."

5
06/09/2017

Clean, neat, well appointed. Very friendly and helpful staff. Breakfast bar was awesome and had just about anything you could ever want. When I need to go back to the area this is where I will be staying. Snagged a deal on Priceline so the value was excellent.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing an opportunity to serve you. We are happy to know that you enjoyed your stay with us. Looking forward to serve you again. Sincerely,Sunny Gabhawala GM

"beautiful hotel and rooms"

5
06/09/2017

Our room was as nice as what other hotels would consider a suite. And the power saving feature is excellent. Unfortunately we only had one night to spend here and enjoy it longer. I would recommend this hotel for business or family travel, it would work for anyone.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing an opportunity to serve you. Very nice of you to share your experience. Looking forward to serve you again. Sincerely,Sunny Gabhawala GM

"Decent service and room"

4
05/09/2017

We traveled and stayed for wedding in Crawfordsville. Although the hotel was filled we were pleased there was little noise from other rooms. Check in was prompt. We did report that our shower dripped and a light bulb was out on one of the reading lights. Because the hotel was so busy, we let them know to make up room during our two night stay.

"Very nice"

4
03/09/2017

It's overpriced for its location, considering there are four or five other hotels on the same street. But the facilities are very nice, rooms are spacious and clean, TV had premium channels and the staff were very friendly.

"What a hidden gem!"

5
22/08/2017

The rooms at this hotel are clean, well stocked and truly comfortable. It is a very good value for the cost. The customer service is excellent and the Manager takes a personal interest in making your stay comfortable and enjoyable. The staff which caters the morning breakfast are friendly and make sure that your needs are accommodated. I will definitely stay there again!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
DEAR Guest Thank you for your review and providing us an opportunity to serve you. We are happy to know that we met your expectation and you enjoyed your stay with us. SINCERELY, SUNNY GABHAWALA GM

"Nice, Large Suite"

4
21/08/2017

We needed a large suite because our teenage grandson was travelling with us. It was very nice, but there was too much light from outdoors all night that could not be blocked out by the curtains. This problem seems so common at so many motels and hotels and bothers my wife and me because we prefer to sleep in a totally dark room. Other than that, the Crawfordsville BW+ was just fine.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Thank you for your review and providing us an opportunity to serve you. We are concerned and acknowledge that your stay encounter light issues, otherwise enjoyed your stay with us. I can assure that, Management will take action to resolve the concern for future hotel Guests and thank you again for bringing to our attention. Always looking forward to welcome you again. SINCERELY, SUNNY GABHAWALA GM

"a rather nice hotel"

5
17/08/2017

A lovely hotel. Either recently updated or brand new. Comfortable, clean and appealing to the eye. Nice hot breakfast. Good exercise room and swimming pool. Complimentary coffee and tea available all day long.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Thank you for your review and providing us an opportunity to serve you. We are happy to know that we met your expectation and you enjoyed your stay with us. SINCERELY, SUNNY GABHAWALA GM

"Great stay, great experience"

5
16/08/2017

Room was good size, clean, and comfortable. Loved the added touches like a cleaned and wrapped TV remote, etc. helpful staff and overall pleasant experience. Would stay again next time in Crawfordsville.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and allowing us an opportunity to serve you. I am happy to know that, we met your expectation and you enjoyed your stay with us. Always looking forward to welcome you. Sincerely, Sunny Gabhawala GM

"Fabulous hotel and staff"

5
07/08/2017

Hotel room was wonderful! We were staying due to visiting my in-laws. Unexpectedly my father in law passed. The owners of the hotel went above and beyond to help us get the rest of my family accommodations and checking to make sure we had everything we needed. We will definitely be staying here again. The beds and rooms were very comfortable and clean.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Accept my condolences for your loss, It is our pleasure that we were able to aid and assist. We at Best Western Plus Crawfordsville Hotel Remain committed to provide Guest satisfaction. Always looking forward to Welcome you again. Sincerely, Sunny Gabhawala GM

"One of the best hotels we have ever stayed at!"

5
07/08/2017

We can't say enough good things about this hotel. The room was large, super clean, and extremely comfortable. The entire hotel was that way. Breakfast was amazing and the best we have ever experienced. Perfect stay!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for providing us an opportunity to serve you. I am Happy to know that we met your expectation. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Swim meet"

4
07/08/2017

We stayed here for swim divisionals. The staff was very friendly. The room was nice and clean. We were needing a late check out for our second day and they were very accommodating to our needs. We will stay here again next year.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for providing us an opportunity to serve you. I am Happy to know that we met your expectation and our staff extended a courtesy to aid you. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Great place to stay"

4
06/08/2017

This is such a nice hotel -- clean, friendly staff, nice rooms and great breakfast. We were in town for a swim meet and they opened breakfast an hour and a half early for the swimmers. I've never been to a hotel that did that before. The lady serving breakfast deserves a raise. She was helpful, kept everything well stocked and was quite chipper for 5:30am. The yogurt was the best I've ever had and they had blueberry and strawberry toppings available. This hotel is full of little touches to make your stay special. I would definitely stay here again!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for providing us an opportunity to serve you. I am Happy to know that we met your expectation and you enjoyed your stay and our breakfast. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Nice place."

4
05/08/2017

Very friendly staff. Room was clean and comfortable. They accommodated a large event in the area by opening breakfast earlier and leaving the pool and exercise area open later. Easy checki in and check out. Room was quiet.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for providing us an opportunity to serve you. I am Happy to know that we met your expectation. Always looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Looks new, great staff, nice stay"

4
03/08/2017

really great hotel. Looks brand new. Only issue was internet. Tried multiple times and it would not connect. Staff was very friendly as well. I arrived late and they held my room (I called them to let them know).

"This Best Western has stepped up their game"

5
01/08/2017

I used to avoid Best Westerns based on experiences of 15 years ago but this location has changed my perception. Very clean, very quiet and up to date. Friendly staff made check in quick yet informative. Internet worked with no glitches and large parking lot made it possible to park my motorcycle where I could keep an eye on it.

"Happy Customer"

5
31/07/2017

Staff was very friendly. Hotel Very clean. When I travel and I see a Best Western Hotel, that will alway be my first pick. All the hotels i stayed at very clean. The one in Crawfordsville was a Green one.

"Quiet and Efficient"

5
30/07/2017

I was expecting some glitches because this is a relatively new hotel but everything went very smoothly. I couldn't find a heavy blanket the first night but one magically appeared on day 2. I loved the layout of the room--more square than the typical hotel rectangle, thus it felt roomier. Good breakfast but it is also within walking distance to Cracker Barrel. Friendly staff behind front desk.

"One of the best "Best Western" hotels!"

5
24/07/2017

We stayed at this Best Western Plus hotel for one night during a recent cross-country trip. We had not stayed at a Best Western in several years, but this experience will motivate us to return to the Best Western brand. Clean, modern hotel; good staff; good breakfast.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
DEAR GUEST Thank you for your review and feedback, we are happy to know that we met your expectation. On behalf of Bestwestern family, Thank you again for allowing us to serve you and always awaiting to serve you and loved ones in the future. Sincerely, Sunny Gabhawala GM

"Very nice hotel"

5
17/07/2017

We stayed here to attend a family wedding in the area. The hotel and the service were excellent. We were very satisfied with the room and there was nothing that could have been better. We were impressed that the room operated under green standards.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. Our staff and I, remain committed to provide 100% guest satisfaction and you have enjoyed your stay and our service. Looking forward to welcome you soon. Sincerely, Sunny Gabhawala GM

"Really nice!"

5
15/07/2017

Was pleasantly surprised at how good the experience was....staff was welcoming and helpful....loved the bathroom especially....shower was really nice....will definitely come back next year...daughter lives in Crawfordsville.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. Our staff and I, remain committed to provide 100% guest satisfaction and you have enjoyed your stay and our service. Looking forward to welcome you soon. Sincerely, Sunny Gabhawala GM

"Clean, newer, good price"

5
13/07/2017

Lobby, bathroom and other areas looked new and were very clean. Large vanity, white comforter, nice bed. Parking lot was quiet and safe feeling. Right off the interstate. Near fast food, gas stations, etc. Breakfast is the usual scrambled eggs, sausage, waffles, fruit, etc.Staff was very friendly. I'd stay there again when passing through. Not the very cheapest, but good value for sure.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
DEAR Guest Thank you for your feedback, and allowing us to serve you. We are happy to know that, we met your expectation and you enjoyed your stay with us. Looking forward to serve you again. Sincerely, Sunny Gabhawala GM

"Great place to stay"

5
12/07/2017

Very friendly staff and very clean rooms. Good breakfast with good selection. Indoor swimming pool. I would highly recommend it to anyone staying in the Crawfordsville area. Rooms have microwaves, refrigerators, and coffee makers.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for providing us an opportunity to serve you and your feedback. We strive to provide Guest satisfaction and I am happy to know that, we met your expectation and you enjoyed your stay with us. Looking forward to welcome you soon. Sincerely, Sunny Gabhawala GM

"Very pleasent"

5
12/07/2017

The hotel was very easy to get to. The staff went above and beyond addressing every question and need we had. The entire hotel was very clean and pleasing to the eye. Being a smoker, I enjoyed the fact that there was a lighted area with seating in a very pleasant place.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback. We appreciate you honoring our no smoking policy and enjoyed your stay with us. I am happy to know that, we met your expectation and enjoyed our clean hotel. Looking forward to welcome you soon. Sincerely, Sunny Gabhawala GM

"This is our favorite "Best Western""

5
11/07/2017

This by far is the "best" Best Western we have ever stayed at! We travel for our business throughout the midwest and east coast and always stay at Best Westerns. Excellent staff, rooms, breakfast, pool, parking, and easy access to the interstate. Great value!! Also, pet friendly with plenty of room to let them run in the nearby field.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Chris Thank you for your feedback and allowing us to serve you. I am happy to know that we met your expectation and you enjoyed your stay with us, our staff shall be happy to read your comments and looking forward to serve you in future. Sincerely, Sunny Gabhawala

"Vacation"

4
10/07/2017

This was the first time staying in this Best Western. When we walked into the room we were pleasantly happy with the appearance of everything in there. We have been in some pretty bad rooms before and this one was by far the best. I would recommend this to my family and friends.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and providing us an opportunity to serve you. Our staff gets encouraged when we hear back from our guests and receives compliments. Looking forward to welcome you again. Sincerely, Sunny Gabhawala

"Business"

5
06/07/2017

Clean, comfortable safe! I'm an single female traveling alone so this is a BIG DEAL! Didn't check in till after 11pm and it's well lighted parking lot, comfort is a 2nd to safety and I felt safe here! Bed was comfy, everything was clean!

"Nice, friendly hotel."

4
05/07/2017

The staff was very friendly and helpful. The room was clean and had everything you would need. We loved that it was pet friendly. And the checkout was easy and hassle free. A very pleasant experience for my family.

"Amazing"

5
03/07/2017

What a wonderful experience. My wife and I spent our wedding night at that best western plus in crawfordsville Indiana. Great facility and amazing staff! Great experiance!. I would recommend anyone to stay there. We will definitely stay there again

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Happy 4th of July. Thank you for your feedback and review. I am very happy to know that, you enjoyed staying with us and enjoyed the wedding. We strive to provide 100% guest satisfaction and our valued Guests like you help us achieve our goal. I shall share your response with the Hotel staff. Looking forward to welcome and serve again. Sincerely, Sunny Gabhawala GM

"Beautiful room"

5
03/07/2017

Very reasonable rate for the amenities of this hotel. Room was exceptional and I booked last minute over July 4th weekend. Location right off I74 with many nearby restaurants. Best Westerns are my favorite places to stay.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Happy 4th of July to you and Thank you for your review. We Thank you for providing us an opportunity to serve you. Looking forward to always welcome you and serve at Best Western Plus Crawfordsville Hotel. Sincerely, Sunny GM

"Very nice stay"

5
02/07/2017

Excellent staff - very friendly and professional. Had a good free breakfast with hot food choices. The room was clean and newly remodeled. This is a very nice place to stay. This was our second time here.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Happy 4th of July. Welcome back and thank you very much for providing us an opportunity to serve you again. Looking forward to welcome you again. Sincerely, Sunny Gabhawala GM

"Nice and clean."

4
27/06/2017

Very nice and clean. Breakfast ok. Heated pool very nice. We had a stove,dishwasher and fridge, that was nice. Bathroom was very nice. Walls are thin and we could hear everything. Too expensive for washer and dryer.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Very nice place"

5
26/06/2017

Lobby and room were very clean - well kept up - pleasant staff. Not "bargain" priced, but reasonable for someone on a budget. Worth the money. One of the best hotel experiences we have had. Highly recommend. A++++++

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Professional"

5
25/06/2017

Very clean lobby hallways the room was very clean the bathroom was very clean towels were white bed was comfortable pillows or white TV was clean remote was clean tables a room all around looked very very clean smelled good I like this so dispensers in the showers

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Turkey Run retreat"

5
25/06/2017

Great hotel. Very clean and nicely furnished. Would have loved a hot tub after walking trails all day at turkey Run State Park but the pool was fine. Very good breakfast. Would stay there again anytime we are near Crawfordsville.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Great room, great service"

1
22/06/2017

Large, clean room. Same with bathroom and shower. Shower easy to turn around in. Very good service from everyone. Manager frequently around and nice to guests and employees. Good supply of towels and wash cloths.

"An Excellent Best Western"

5
22/06/2017

Holiday Inn and Hampton were full when we pulled into town. The clerk at Holiday Inn said the BW had rooms. I told her BW couldn't be trusted, you never know what your getting, but she assured us the hotel would be good. She was a bit off, the experience was wonderful. The room was clean, the bathroom had a shower only (no bath tub) which is perfect for us. The shower floor was slick and the tile in the bathroom was slick when wet. Had to step carefully during and after the shower. Read the other reviews and know all of us staying there were impressed. Breakfast was good, too. Clean breakfast area, attendant on duty, kept clean during the breakfast time frame. Keep up the good work BW. Let this one shine for the company.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Last Minute Stop"

4
22/06/2017

Needed a bed for the night because of travel. Called several hotels and this was the only one with a room. I had to get a kitchenette room which was more expensive but thankful for the room. Very clean, need was a bit uncomfortable.

"Upgraded Best Western"

5
19/06/2017

This is one of the nicer Best Westerns. It was very comfortable and quiet. Check in and out was pleasant and quick. We were offered a goodie bag or extra points as BW members. Staff was very attentive.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Best stay ever!"

5
19/06/2017

Clean friendly staff, good breakfast and spacious, freshly decorated rooms. We stayed after a family wedding and management was very accommodating to get us exactly the rooms we needed for our family of 10 to all sleep comfortably.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your honest feedback which shall become our immediate target to adopt required changes. We strive to provide 100% Guest satisfaction and your response help us achieve our goal. Should I be of any help for planning future trip or any special need during your visit, kindly write me at [email protected] Sincerely, Sunny Gabhawala GM

"Wonderful rooms, great staff!!"

5
12/06/2017

The staff were so polite and professional. Our room had all the amenities you'ld expect and more. We loved the XL bathroom and corner shower. The fact that the pool was salt water instead of chlorine was just icing on the cake!

"Up to date and comfortable rooms - great night's sleep"

4
11/06/2017

The staff was friendly and welcoming. The room was very clean, comfortable and updated. We would stay here again. The only room for improvement is the free breakfast. It wasn't very appetizing in my opinion.

"Clean Pet Friendly Room"

5
11/06/2017

We had booked a pet friendly room to see the covered bridges in the area. Hotel was a great location. Our room was clean, did not smell of pets or pesticides (some hotels spray after pets, we did not detect any such smells. Overall great experience.

"Excellent rooms"

4
11/06/2017

I used my rewards points for two rooms, the rooms are clean and very up to date. THis location was one of the top Best Westerns I have stayed. The downside is it was 28k hotel points and checking at 140am and out at 7 seems high

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. I appreciate you choosing to stay with us and best Western as your choice for Hotel stay. Our rates and points are selected based on Best available rates. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Superb service and hospitality"

5
09/06/2017

Came to Wabash College for the "Big Bash" reunion and -- as always -- staff at BW Plus took excellent care of us. The room was perfect, breakfasts were great, staff very friendly and helpful, and overall it was a great stay. This made the Big Bash so much better -- never need to worry about a thing while staying at this recently-opened place. Very environmentally friendly too. If you drive an electric vehicle, they have a plug-in spot for you.

"Vacation"

5
06/06/2017

I liked the go green with the rooms. The room was great and very spacious . The kids and I enjoyed the swimming pool. The impression was very nice, it was clean and the staff was very nice. We enjoyed the breakfast very much.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Nice finishes"

5
05/06/2017

Everything was great. Good value. There's really not much more to say other then it is really, really annoying trying to write more then i want or need to write. Trip Advisor should really change the min.!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Great Hotel"

5
04/06/2017

We went on bus tour and had 1 night stay. Subhashina and her staff met our group at the door and welcomed us and gave each of us an information sheet. Rooms were large and clean. They enforced quiet time after 10:00 pm, so no wild parties next to your room. Breakfast was excellent and staff was very courteous. Her husband Satish was there helping right along with Subhashina and her staff. As general manager he was there to oversee everything and we wanted for nothing. I will definitely stay there again whenever we come through this area again.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and YOUR entire tour guests, we had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"A step above with comfortable beds,"

5
02/06/2017

I was expecting a quality hotel and I was not disappointed. Clean, good beds but beyond that the little things added to the experience. Nice looking furniture with mini refrigerator (no freezer, which I missed). The shower shampoo, body wash and conditioner in dispenser attached to the wall and not limited to a tiny bottle.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Impressive facility"

5
02/06/2017

We were very pleased with the facility and service. I recommend this hotel to anyone who is traveling in the area, you will not be disappointed. I had forgotten my wallet there. They called me and when I returned to retrieve it, they would not accept a reward.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"You won't be disappointed!"

5
01/06/2017

Friendly and caring staff! Clean and comfortable rooms. Resturants and gas stations close by. Easy on and off of the highways. Newer facility! Whether traveling for business or pleasure, this motel should be able to take care of all of your needs.

"Guest"

4
29/05/2017

The staff was very knowledgeable about the brand.. facility was clean even during remodeling. Only issue was rooms where not ready at 3pm... but it was a very busy weekend.. had several wedding parties memorial day weekend

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. I sincerely appreciate your patience and understanding about busy days at hotel and your co-operation. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"WELCOMING AND ACCOMODATING"

5
28/05/2017

We arrived on Friday afternoon and found out that when our friends added an additional night stay, we had not be included in that change. Both managers assured us that even though there were 3 wedding parties staying for the weekend, they would work things out for us, and by that evening we were all set. Our stay here will be one of the most memorable stays anywhere because that evening the Tornado sirens went off and a severe storm rolled through. The managers handled the situation calmly and professionally.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Great customer service"

5
25/05/2017

Jason Scott was extremely accommodating. There was a mix up with our reservation and he took care of everything. Nice facility. Looks like newly renovated. Would definitely stay there again. Breakfast was really good too.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Great stay for our family!"

5
24/05/2017

This hotel exceeded my expectations. The double queen room was more than spacious enough for my husband and I and our two children. The staff was friendly and helpful. The pool was warm. And the breakfast was good with many options.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Comfy and nice"

5
22/05/2017

Best buy for the price around. Clean, comfortable, and courteous - with a nice breakfast to send us on our way. This is our preferred place to stay when ever we cross IN in route to visit family out East

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Superb"

5
21/05/2017

Efficient and speedy check in. The room, one King, has an excellent floor plan and furnishings with a sofa and nice desk. The lighting, which is so often lacking is excellent. Plenty of light, and the switches are in the right place, easily found and operated in the dark. Informed staff at the desk had all the right answers regarding local restaurants, etc. Breakfast clean and with great equipment, food choices that will satisfy most everyone. I've tried all of the Crawfordsville motels during the past 12 months, the BW most recently and I rank it the best in town.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Great Staff and Ammenities"

5
20/05/2017

This hotel is wonderful and the staff went above and beyond to make our stay comfortable. The staff is professional, courteous, and efficient which helped with both check in and check out. The breakfast was typical hotel fare but the cleanliness and attention by the staff was tremendous.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"On the way from graduation to Ind airport"

5
18/05/2017

Excellent hotel located just off the main highway ramp. Easy on and off. I stayed here with family after a graduation at the U of I. Very clean, quiet (as the backyard is a cornfield) and staff is happy and helpful. The only thing ( and I am being super picky) was the breakfast staff was slow to refill items. They really didn't check until someone said something. Otherwise it was a great overnight.

"NEW HOTEL WITH HOT BREAKFAST"

4
18/05/2017

Beautifully decorated and clean rooms with great looking décor. TV has lots of great channels. Nice indoor swimming pool and exercise room. Breakfast has both hot and cold items, but get there early to make sure that you get something to eat.

"Overall decent"

4
17/05/2017

for the most part, stay was good. here for a wedding. check in at desk was a nightmare. guy (Shane) didn't seem to have it together. 2pm checking in and our room was not ready yet but we were guaranteed it would be. found a housekeeper (Amy) working in our neighbors room. asked how long till our room was done cause we need for wedding party getting ready and she stopped what she was doing to get our room ready. she was very nice and polite and the room was excellent when we got in even tho she had to hurry to get it done. will stay again just hope check in goes better next time.

"A Big Surprise"

5
15/05/2017

I haven't stayed in a Best Western for many years and was pleasantly surprised at how nice this one was. The room was spacious, the bed was great, the bathroom has exceptional features (magnifying makeup mirror, very good lighting and eco-friendly soap/shampoo/lotion dispensers). There was a small noise issue that should be easy to correct. (We had a room that adjoined to another and the insulation of the door was not sufficient to block out noise from the adjoining room.) All in all a great experience. Breakfast was really good too!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and allowing us to serve you.I appreciate your comment and I can assure you to rectify the trouble you experienced. Please accept my apology for not meeting your expectation. Kindly allow us some time to correct the problem and I Request you to give us an opportunity to serve you again. Kind regards, Sincerely Sunny Gabhawala GM

"Crawfordsville"

4
09/05/2017

Very clean. Courteous staff. Enjoyed pool, work out facility, and SAUNA! At such a reasonable price. Will be staying again as we visit our son at DePauw University (~25 miles away) over the coming years.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Best Western - Crawfordsville, IN"

5
08/05/2017

I was traveling from Florida to Wisconsin and needed a place to stay. It was getting late, I was tired, and happened upon Crawfordsville, IN. Fortunately rooms were available. Very clean, well run, and very accommodating. Wonderful stay.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Best place to stay"

5
08/05/2017

This Best Western was an excellent place to stay. Was impressed with quality of rooms and upgrades. Quiet, spacious and very clean rooms. Shane was extremely helpful with information regarding the city of Crawfordsville and offered best places to visit and eat.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Wonderful Hotel"

5
06/05/2017

Everyone was very pleasant and the breakfast is incredible. The pool and sauna were immaculate. Rooms were very clean and quiet. I would highly recommend this to anyone looking for a little get away. Great stay!

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Friendly staff. Beautiful decor."

5
06/05/2017

Room was very clean and comfortable. Loved have restaurant and gas station near. The bed, pillows and temperature of room was amazing. I loved the updated features like USB plugs on night stand along with reading light. The hotel has energy saving features as well. Breakfast was ok. Loved the yogurt machine but did not care for the egg and sausage.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Nice"

5
04/05/2017

Nice hotel, clean, quiet, friendly staff and good breakfast. My only complaint would be is the pillows were too high/fluffy for me (very minor). Would definitely stay here again if in the area. Plus price was reasonable.

"comfortable and clean"

5
30/04/2017

Front desk staff was very nice and personable. This is one of the best pet friendly hotels in the area. The team of employees at the hotel made me feel very comfortable. The breakfast had a nice variety every day and had several healthy food options daily.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Nice Hotel"

4
26/04/2017

Very friendly and helpful staff. Room was very clean upon arrival. My only issue would be the very thin blankets and the beds are very hard and uncomfortable. My children enjoyed their stay very much as well.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Family trip"

5
26/04/2017

We stayed here previously when it was under different ownership. Glad to see it's a Best Western, and nice improvemtns. Very easy and friendly check in, rooms are very comfortable and clean. Breakfast is about normal for most motels in this price group. Will definitely stay again when traveling east.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Nice option. Would stay again"

4
22/04/2017

Very convenient location. Comfortable, spacious, clean room. Like the "green" practice. Good value. Would stay again. Only negative was in-room coffee was poor quality. Front desk staff very friendly.

Satish G, General Manager at Best Western Plus Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Very nice motel"

5
14/04/2017

We were truly impressed with our stay. Shane was exceptionally pleasant in both helping with the reservation one day (I had pet questions) to greeting us at check in the next. The room was clean and inviting. The breakfast buffet was well done and the lady who managed it was wonderful and extremely attentive. We would definitely stay here again and recommend this motel to others.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Guest"

5
09/04/2017

Rooms where very nice. Work out room was clean. We reserved a block of rooms for our bowling tournament and got a good rate. Was close to food and stores. Kids enjoyed the pool. Windows in room open. Had a good stay.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Great place!!"

5
07/04/2017

This hotel was only 6 months old when we stayed. The room was very nice and staff superb. We were leaving early to catch train and they made a snack bag for each of us. We would definitely stay at this hotel again.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Nice botel"

5
03/04/2017

This is an up to date, nice hotel. Loved the layout of the rooms. They are a green hotel and even had a plug available for electric cars. Easy to get to right off the Interstate. Staff was friendly and helpful . Breakfast was above average.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Newly renovated, friendy and welcoming staff"

5
03/04/2017

We love this hotel! We have a plant in Jamestown that we frequently travel to for business and we always ask for the BW in Crawfordsville on our trip request even though it is a little farther to drive as we are coming from the South. It is well worth the extra 20 minutes or so.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback, we certainly enjoyed hosting you and had pleasure of serving all. We strive to provide 100% Guest satisfaction and our Valued Guests like you help us achieve our goal. Looking forward to Welcome you in the future. If I can be of any help, kindly advise or write me at. [email protected] Sincerely Sunny Gabhawala GM

"Beautifuo"

4
20/03/2017

Beautiful room which was clean and nicely updated. Had 2 queens and a couch. Breakfast could have been better. Only hot items were eggs and pancakes. Where's the meat? I ended up at McDonalds. I was counting on saving that ten dollars.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and review, your input helps us achieve our goal towards providing 100% Guest satisfaction. We appreciate your patronage and Looking forward to welcome you soon. Sincerely, Sunny Gabhawala GM

"Way better than the 'normal' Crawfordsville motel experience. Very professional...."

5
23/11/2016

The staff was first rate. The facility is brand new. The food very good. Way better than the nearby competition. I recommend it highly and I stay in Crawfordsville about four times a year for the past thirty years! Well run, nice new place.

Satish G, Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Thank you Beth for your valuable feed back on your stay at Best Western Crawfordville .

"Clean, new and very nice staff"

4
14/11/2016

We were excited to find a brand new hotel in this location. They were only open for a few weeks when we stayed and we had a there were few problems with our room, but they were taken care of right away and the staff was friendly and willing to help in any way they could. I would definitely stay here again.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you very much for your feedback and response. we value your input which helps us adopt required improvements to provide 100% guest satisfaction. we shall await to welcome you soon.

"I will book again"

5
14/11/2016

The staff was great. Very friendly! The hotel very clean. Didn't know what to expect due to the fact we usually stay at one of the other chains in the area. But with the new renovations that have been made. And if the staff keeps up the level of customer service, we will differently stay here again.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest I sincerely appreciate your feedback and review, your feedback helps us adopt required improvements so that we can achieve our goal providing 100% Guest satisfaction. We value your business and we shall await to welcome you again.

"Very modern"

4
07/11/2016

My husband and I stayed here on our way to Nashville from Wisconsin. Very modern room and very spacious. Many channels to choose from. The pool was being renovated so we weren't able to use it. The breakfast was excellent with lots of options.

sarikawala, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for taking time and submit your review and feedback. We strive to provide 100% Guest satisfaction and it is not possible without your input. We remain committed to serve our valued Guest. We shall await to Welcome you soon after our new pool opens with extended Breakfast area and Fire pit and Water feature.

"Very pleasant stay."

5
05/11/2016

Very nice hotel, extremely clean, great helpful staff, super breakfast with good assortment of food and staff to help with anything you need. Pool being finished and a washer, dryer for guests to be installed very soon. Couldn't ask for more. Great price. We will stay here every time we are here to visit family.

sarikawala, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and feedback. We value your feedback which allow us to Improve ourselves and deliver 100% Guest Satisfaction. We shall await to Welcome you again.

"Great Hotel!"

5
02/11/2016

Newly renovated. Everything was wonderful! Beds, breakfast, price, employees and easy access to parking. There are some other pricey hotel chains in the area, but I am glad I chose this one instead. Thank you to all involved! My stay was awesome.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you very much for your review and response. We at Best Western Strive to provide 100% Guest satisfaction. Feed back we receive from our Guests helps us Improve our service and adopt necessary steps to achieve our goal. Should your travel requirements brings you again in the area, we shall await to welcome you again. Sincerely, Sunny Gabhawala GM [email protected] 708-612-7866

"Great choice"

4
01/11/2016

Newly remodeled, clean, quiet, friendly and attentive staff, rooms had a nice layout. Great place to stop on a road trip or for business in the area. Pool was under renovation, had a decent breakfast buffet.

sarikawala, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your Feedback and review. We strive to provide Guest satisfaction and their feed back helps us Improve us. We shall await to Welcome you again

"Nice and Newly Renovated"

5
31/10/2016

Very glad I chose this hotel. Comfortable, clean and safe. Staff were very accommodating and breakfast was nice. There were other hotels close to where I needed to be with a much higher price tag, but not as nice as this one. Newly renovated with great staff.

sarikawala, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your feedback and review. We strive to provide 100% Guest satisfaction Your feedback is helpful.

"Crawford"

5
23/10/2016

New hotel, very nice with a great staff. Food for breakfast was very good, but the eating area was a little small. Everything appeared to be in good working order, but the swimming pool is under construction. Good location for travelers. Price was competitive.

sarikawala, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for staying with us. I am happy to know that you enjoyed your stay. Looking forward to welcome you and your Friends again. Our new Poll will open November 15,2016 We at Best Western sincerely appreciate your feed back Sunny GABHAWALA GM [email protected]

"What a find"

5
22/10/2016

This was a beautiful hotel. We found out later that it had been totally renovated. The rooms were very nicely done and the colors were great. Staff was friendly and helpful. The breakfast was very good. Best of all the price was very affordable. What a deal!

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for staying at Best Western Plus Crawfordsville Hotel. Please accept our sincere Thanks for your review, your feedback helps us better prepare to provide 100% Guest Satisfaction. Looking forward to Welcome and serve you again.

"Lovely room for a nice price."

4
21/10/2016

. We enjoyed our stay and was glad to get a room at a very decent price. The room was very comfortable and very spacious. Anything closer to Indianapolis was quite a bit higher or sold out. We were very pleased to find a quality hotel. Thank you Best Western.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review. Your response shall allow us to Improve our service to achieve our goal to provide 100% satisfaction. Sunny Gabhawala GM

"Crawfordsville Indiana"

5
20/10/2016

Hotel is easy to navigate from nearby I74, Lafayette and Crawfordsville by vehicle; staff were friendly and helpful. low noise level in spite of proximity to Interstate, safe environment as female overnight alone. Rooms are very clean, nice, and spacious with refrigerator, microwave, coffee pot. Easy internet access. Hot breakfast bar with fruit juices, cereal, hot sausage, make your own pancake, bagel, etc. Will go back in near future.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Guest Thank you for your review and allowing us to serve you. Looking forward to serve you again

"Excellent breakfast, very helpful and friendly staff, location right off hwy"

5
19/10/2016

Rooms are just lovely, nicest I have seen in a hotel/motel for a long while. Beautiful bath room, large floor length shower, glass doors, mattress comfortable, we both had a good nights sleep, very clean, very happy with stay, definitely recommend and reasonably priced.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear daisy Thank you for your review and giving us an opportunity to serve you. Looking forward to serve you again.

"Good night's sleep"

5
18/10/2016

Nice clean hotel with friendly and helpful staff.Great shower and huge rooms at a reasonable price. Within walking distance to eat dinner. Make this your place to stop for the night. Will be back again.

Satish G, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear travis Thank you very much for your review and giving us at Best Western Plus Crawfordsville Hotel to serve you. Looking forward to serve you again. Our Indoor Pool opens on November 15, 2016

"Great stay!"

5
17/10/2016

Great rates! I booked thru the trip advisor ap when we pulled into town. Fast check in! The room was very clean and comfortable.Friendly staff! We enjoyed bacon, oatmeal, cereal, cappuccino, and fruit for breakfast. We will definitely stay again if passing thru.

"bw"

4
17/10/2016

very good exp bug and billing I will check to see about billing. did not take care of it at lime however did question the billing. the bug was killed and placed in garbage. the over all cleanliness of hotel was very good so was not worry and I always set my belongings off the floor.

"One night stop"

5
16/10/2016

From before we arrived, we were treated like family. We arrived before check in, and they quickly got our room ready. They were friendly and welcoming. The room was very clean and updated. The breakfast was okay, but was a bit crowded during a rush. Options were good for a continental breakfast.

"Wonderful hotel for business or leisure"

5
13/10/2016

The location is right off the interstate, so pretty easy to find. The room was very spacious and very clean. Nice updates to the room to provide a pleasant environment and stay. We had a pet with us, and there is a $20 deposit. Unlike other places, however, that money is refunded if the room looks OK upon checkout. In addition, we booked directly, but they honored the lower price I found on hotel.com. The breakfast was good - beyond continental. They had some eggs and sausage, and pancakes instead of waffles. We come through here a couple times a year, and we will for sure be re-booking.

"New BW Plus in Crawfordsville"

5
20/09/2016

Stopped here while eastbound on I-71. Staff were friendly and efficient. Had to get used to energy-saving technology in the room. You have to leave your plastic doorkey in a wall slot for the power to work in your room. Other than that novelty, the room was clean and spacious (we got a single king bed room). The brekfast had hot eggs, meats and most other breakfast foods - gave it a thumbs-up.

, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Rick, Thank you for choosing BEST WESTERN PLUS CRAWFORDSVILLE HOTEL and allowing us to serve you. I sincerely appreciate your feed back. Our Hotel will be looking forward to welcome you again.

"No Hot Water"

3
13/09/2016

The hotel was brand new, I called twice before my arrival at the hotel to ask if the indoor pool would be open, and was told both times, that it would be. The day I arrived, it was not even CLOSE to being open. Went to take a shower before going to the wedding we were attending, and no hot water. Was told that they had to "re set" the boiler and it would be a little while.

, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Kelly On behalf of the Management, I sincerely apologize for the inconvenience, yes, our pool was not ready up on your arrival and Hot water circulating pump did not function, as you have described that, we were not 100% ready, and due to new construction and renovation, our opening was delayed, I am happy to inform you that, we are now officially open as Best Western Plus. May I please Invite you to stay with us as my Guest and experience our hospitality. Looking forward to welcome you soon.

"First time at new hotel in C'ville"

5
13/09/2016

Superb stay. Excellent staff. This hotel will change the landscape of staying in/near Montgomery County once it is complete. Plenty of room in a King. Love the individual bed lights and spacious bath as well.

, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear John Thank you for your response and your comments has boosted the morale of our associates. We appreciate your patience and allow us to complete our work. I am happy to know that, you like our individual bed light and specious Bath. I am happy to announce that, renovation is completed and our New Indoor heated Pool will open soon. We always strive to provide best service to our Hotel guests and we at the Hotel shall await to serve you in the future. Sincerely, Sunny Gabhawala

"Under renovation but amazing!"

5
09/09/2016

The hotel was under renovation so we got an amazing rate on our room. Our room was already finished and was absolutely beautiful. Everything was clean and up-to-date. We stayed on Aug 18th and were able to use our card and did receive a receipt upon check-out. This hotel will be amazing once it's completely finished!

, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Sara, Thank you for your feed back and review, I am happy to know that, you enjoyed your stay with us and allowing us to complete our remodeling of the Hotel. I am happy to announce that, we are now open and looking forward to welcome you to experience 100% of our Guest amenities and Hot Breakfast, We shall open our New Indoor pool soon. We shall remain committed to serve our Hotel guest and provide 100% satisfaction. Sincerely, Sunny Gabhawala

"DO NOT Stay Here!"

1
23/08/2016

This place apparently is not on the Best Western website till Sept 1st. We stayed here last night and was told we had to pay cash. They did not have there credit card machine up yet. So they sent us to a gas station down the road to use the ATM machine. The hotel looks nice when you walk in. Then when you get to your room it smells SO bad like mold. It was making me sick. We walked up to the 2nd and 3rd floor to look around. There is signs of mold in the corners of the walls and the ceilings. So We went down stairs to get everything out of our room and check out. They had bags with some kind of eggs floating in water and sausage sitting out. Must have been our food for the morning. You could see it through the open door to the breakfast area. When we went to check out, the lady told us she could not refund our money because she already dropped it in the safe. I told her to call a manager! She said he just left. I asked about the mold smell she told me there was a different hotel here and it was flooded and they are trying to get the smell out. If there is smell there is mold! I asked for a receipt and she said she could not give us one because they were not a best western till September 1st. DO NOT stay here!

, General Manager at BEST WESTERN PLUS Crawfordsville Hotel, responded to this review
Dear Valued Guest, I sincerely apologize because you did not enjoy your stay, I here by take an opportunity to Thank you for your feed back, because it is very important to us and it helped us reevaluating our operation system. I am happy to inform you that, your concern about the Mold smell were verified by certified and licensed environment specialist who ruled out the Mold infection. We, at the Best Western Plus would like to invite you to visit us again and experience our Amenities and Hospitality. Once again sorry to know that, you were not happy but, shall pledge to serve our guest to their fullest satisfaction. Sincerely, Sunny Gabhawala