Best Western Plus Concordville Hotel,  Concordville

4.5/5  - basé sur 1152 notations.
675 Conchester Highway, 19342, Concordville, United States - Ver el mapa
+1 610 358 9400 +1 610 358 9381

Su destino

Sus fechas

Su habitación

> Habitación 1

1 adulto

 

Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Piscina climatizada
    Piscina climatizada
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
Ver más
Calificación de los huéspedes TripAdvisor
Sobre 1154 opiniones de huéspedes
Ver otros comentarios >>
Galería de imágenes :
Explore el histórico Brandywine Valley del sureste de Pensilvania en este encantador hotel de Glen Mills situado a solamente unos minutos de Longwood Gardens y QVC® Studios. Este hotel de 3 diamantes de la AAA situado a poca distancia de Glen Mills y West Chester, Pensilvania, ofrece el espacio de alojamiento idóneo para huéspedes en viaje de placer o de negocios. Nuestros huéspedes podrán pasar el día visitando las numerosas atracciones históricas de la zona, entre las que se incluyen el Parque de la Batalla de Brandywine, Longwood Gardens, los Jardines y Museo Winterthur y muchas otras. QVC® Studios y el Museo Hagley atraen a numerosos huéspedes, al igual que las pintorescas bodegas que rodean este hotel de Glen Mills. Los torneos deportivos de temporada, que van desde hockey sobre hielo hasta fútbol, son otra de las principales atracciones locales. Pregunte por nuestros paquetes especiales y saque el máximo partido su estancia. Los huéspedes en viaje de negocios que se alojan en el Best Western Plus® Concordville Hotel aprecian especialmente la proximidad a empresas locales como Deloitte®, State Farm®, Wawa® Corporate y SAP. Además desde aquí podrá acceder con la mayor comodidad a Filadelfia, Delaware y Nueva Jersey. Los más de 1. 500 metros cuadrados de instalaciones para reuniones y banquetes convierten a este hotel en el lugar idóneo para celebraciones nupciales, conferencias y mucho más en Glen Mills. En el interior de este histórico hotel exclusivamente para no fumadores de Glen Mills los huéspedes encontrarán 114 amplias habitaciones y suites recién renovadas y equipadas con microondas, nevera, cafetera, acceso a Internet inalámbrico y un televisor con pantalla LCD de 32 pulgadas. Las suites con cama de matrimonio extragrandecuentan con un dormitorio privado, sala de estar independiente y sofá cama plegable. Entre otros servicios de valor añadido se incluyen un gimnasio, piscina cubierta climatizada, salón de juegos y tienda abierta las 24 horas. Comience su día con un desayuno caliente gratuito tipo bufé, disfrute de exquisito marisco y fantásticos bistecs en el galardonado 1777 Concordville Inn, relájese con un cóctel en el Bar & Grille o en la terraza al aire libre o disfrute de la comodidad de nuestro servicio de habitaciones. Si desea disponer del servicio de un cordial personal y disfrutar de una fantástica ubicación, haga su reserva hoy mismo en el Best Western Plus® Concordville Hotel.

Ver tarifas y disponibilidad

 
Habitación 1

Opinión de nuestros clientes


en asociación contrip advisor img
Basado en la opinión de 1154 huéspedes
Certificate of Excellence
GreenLeader Bronze

 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
867
Muy bueno
 
208
Bueno
 
38
Mediocre
 
20
Horrible
 
21
Con amigos Con amigos 142
De negocios De negocios 235
En familia En familia 391
En pareja En pareja 294
En solitario En solitario 54
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio
Best Western Plus Concordville Hotel,Concordville
  • 5
    « An Exceptional Combination of Price and Value. »

    Best Western Plus Concordville Hotel is an exceptional hotel. Here is why: ? Well decorated clean rooms, with welcoming exterior (garden decorated for the season). ? Friendly staff led by exceptional general manager. ? Provides excellent custom omelets Monday-Friday. ? Located near some of the top gardens in the US, as well as good restaurants, Brandywine River Museum, and many other sites. If you are visiting the area try the Best Western Plus Concordville Hotel.

    5
    « Fantastic Hotel »

    Beautiful newly renovated hotel with all new everything! Room was very comfortable and clean. Although we didn't use them, we were very impressed with the pool area and fitness room which seemed much nicer then recent locations we were at. And the arcade room!!! If we had kids with us, this would have been a welcome area to entertain the family. Can't say enough about the breakfast offering. It was hands down, the best one we've experienced so far at a Best Western location.

    5
    « Beautiful Hotel »

    Prepare to be stunned when you first enter this beautiful hotel. All white marble two stories high including semi circular staircase. Attentive staff just adds to the experience. I have never reviewed an elevator but wait till you see these. Guest rooms are very nicely appointed and the beds so comfortable they beg you to lay down. Bathrooms are beautiful. Wake up to a morning breakfast that is sure to be a great way to start your day. They have an omelet station where your omelet is made to order. The food bar always has tasty bacon and sausage with breakfast potatoes etc.. Fresh fruit is that ...fresh... and the coffee good.

    5
    « Near Longwood Gardens »

    This. property is well maintained, very clean and. comfortable. Breakfast is more than coffee and danish. The omelet station is a delightful option. Great location for visiting Longwood Gardens and DuPont Mansions.

    5
    « KIddos loved it »

    My mom and I stayed here over the weekend with my 2 and 3.5 year old boys. They accommodated my request to have a 1st floor room due to a double stroller and arriving late at night. We spent a lot of time in the game room and pool, they had a blast! It was so convenient to have breakfast right there, with a lot of options, so we didn't have to drag the boys back and forth. I would definitely stay here again when we are in the area.

    5
    « Lovely Surprise, Luxurious Hotel »

    We were in Aston, PA for our Grandson's hockey game and needed a place to stay.... found getaroom on the TA site and booked...what a beautiful hotel. We were a very late check-in and the staff was so sweet. Made us feel very welcome... The grounds and the lobby are magnificent. The included buffet breakfast with omelet station was the nicest 'included breakfast' we have had in years.... I hope we have to visit again soon. It looks as if they do weddings...awesome photo ops. Would definitely stay here again!!??

    5
    « Great Place To Stay »

    Clean, like new accommodations with a good restaurant, the Concordville Inn adjacent to Hotel. My wife and I arrived at Noon, had a good relaxing lunch at the Inn, and the hotel allowed an early check in so was able to get some rest before attending a organization meeting at the Concordville Inn.

    5
    « Comfortable and clean »

    My mother, daughter and I stayed at Best Western Plus Concordville for one night before going to Longwood Gardens the next day. Check-in was quick , and all of the hotel we saw was very clean. Our rooms were clean, the beds comfortable, and we had plenty of space. The complimentary breakfast in the morning was ample and my omelette was delicious! I definitely would stay here again.

    5
    « Superb hotel »

    Best Westerns (in my opinion) can be hit or miss. This one is a firm hit. Really smart hotel set back from the road. Quiet location, roadworks going on currently but these didnt cause any impact. Tidy, smart, clean and comfortable rooms with good beds. Good space. Little limited on evening meal options but you can cross the road and take a five-ten minute stroll to some good restaurants, shops, starbucks etc. Great fitness room, nice pool - although a tad cool and could do with being open from 6/7am not 9am as it restricts an early swim. Included breakfast was really nice, good choice of items, omelette chef in the week and a waffle station - good mix of items. Staff were all good, friendly and no issue. Would stay her again for sure. About 25 mins to PHL airport, 10mins to West Chester. Nice for business or tourists exploring the area, good base.

    5
    « Great deal! »

    We were visiting friends in the are and were pleasantly surprised with everything! The check-in was efficient. The staff were friendly and helpful. The pool was refreshing. The breakfast was plentiful. We also enjoyed the hotel restaurant. We would return!

  • 5
    « Really nice place to stay »

    We stayed here for one night and did not use all of the hotel amenities. The hotel is very nice and appears to be brand new or recently renovated. Our room was nice and clean and breakfast included a chef at an omelet station. There is a restaurant on the property; we had pulled into the hotel after the prime dinner hour however the restaurant served us well and the food was good.

    5
    « Though I was gratned a early checkout face to face with the front desk, the charge still appeared. »

    Horrible Customer Service! I needed to check out a day earlier then expected so at 1030a on a Saturday morning I approached the front desk clerk (Deb?) and requested a late check out for 1pm. The desk clerk asked me why? I replied because I don't feel well. Never have I've been ask that from any hotels before and I found it quite partculiar, but no big deal - BW likes to know these things. The desk clerk entered the excuse into the hotel computer. I returned home. 2 days later I check my credit card statement and BW charged me for the room that Saturday night. I called and complained. They said they have no record of me requesting a late check out. What a bunch of BS! Check your records again and check the security cameras. I know that that desk clerk typed my request into her computer and now I am getting boned. Never again will I stay at a Best Western. I received a voice mail from Meg (the mgr) saying that I was within the 24hr cancellation timeframe. How come the desk clerk never mentioned that to me? Deb didn't seem incompetent to me. Just a nasty tactic Meg the Mgr uses on her customers. Never again will I stay at a Best Western. I will stick with either Hilton or Marriott. I never encountered a problem with them... ever. It's no wonder they lead the way in customer satisfaction.

    5
    « Awesome! »

    We had the pleasure of staying in this hotel for 5 nights last week. I have to say it is the best BW hotel we have EVER stayed in. The staff are awesome and very helpful, anyone we encountered were top notch with customer service. The rooms are very nice, along with the grounds. Breakfast was amazing, their coffee the best I've had at BW. Book your stay with confidence:)

    5
    « This hotel had one good surprise after another »

    You're booking a one night hotel stay for a weekend getaway for your birthday over Easter holiday so you can visit some area wineries. The ratings for this hotel, perfectly centrally located, were tops. So we booked. Easy to find, ample parking, even on a property with a long respected restaurant tbat delivers room service. Check in was pleasant with free fruit to welcome you. The lobby... a marble explosion... a bit much but they tried to go for opulence. The rooms... very comfortable with all the little amenities and a nice sink into bed. The breakfast... not just your normal fare... real fresh eggs, chunky juicy sausage, fresh biscuits with sausage gravy, fresh oatmeal, waffles, a cereal bar, fresh fruit. If you couldn't find what you liked here, you're a true fuss pot. Delicious! To top it off... in the morning we opened our door and there was a full size Easter basket on the latch, filled with little candy treats. Wow! What a lovely surprise. We will definitely stay again when here in the area.

    4
    « Weekend stay with little kids »

    Definitely worth it for the price! Came for a weekend to visit friends so we weren't in the hotel room often, but with two little ones, the pool and breakfast were perfect. Very clean and spacious. Also, staff was very friendly and patient with my noisy kids. Highly recommend.

    5
    « excellent hotel for reasonable price »

    Absolutely a gem of hotel outside of Philadelphia and close to south New Jersey. All the staff members we dealt with were excellent , helpful and kind. The breakfast was clean, plentiful and fresh. Great choices for in-room coffee.

    5
    « CONCORDVILLE, PA »

    Had business in the area, booked room via EXPEDIA, and upon arrival, was very pleasantly surprised.The facility is beautiful, clean, and very modern. The staff were excellent, and very friendly. would highly recommend.

    5
    « Very clean and modern hotel with excellent breakfast »

    This hotel was very modern and clean with top quality beds. The breakfast alone was worth it, and I don't normally eat hotel breakfasts, but they had a guy making omelettes fresh who was excellent. Just check-in is slow.

    5
    « Loved this hotel »

    We came to the Best Western Plus to escape driving in the recent snowstorm. It exceeded most expectations. There was some type of mixup with Hotels.com and Guest Reservations. We paid for a king suite, but Hotels.com sent it as a standard room. This was rectified by Best Western graciously upgrading us to a 2 bedroom family suite with 3 TVs and 2 bathrooms. It was immaculate. The room itself was thoughtfully laid out and tastefully decorated. An improvement could be made , however, with communication between housekeeping and the front desk, as the room was actually ready for us about 45 minutes before I inquired. We patiently waited in the lobby while we thought the room was getting ready. We dined at the nearby Concordia Inn which is a short walk through the upper parking lot. There is also a bar with a dining area in the bar area of the Inn. The included breakfast was exceptional. Also there was a lot of room to sit and eat breakfast to help avoid waiting for a table to be vacated. This is a well run hotel in a prime location across the street from CHOP. An outdoor shopping area with restaurants is also nearby. You won't be disappointed staying here.

    5
    « Still my preferred choice »

    There are many hotels to choose from closer to my destination, but this is the one I will always choose. The staff recognizes me and always makes me feel welcome. The lobby is gorgeous. The garden, pond, and gazebo are charming (though I miss the ducks). There's an indoor pool and exercise room and an outdoor patio off the pool. The rooms are clean and well-appointed. The complimentary breakfast is good, and definitely have chef Terry make you an omelet (though he's not there on weekends); they are delicious. I always look forward to staying here.

  • 5
    « I felt like I was staying in a 300 dollar plus a night hotel »

    This was the best hotel we have ever stayed in for the money. We wanted to stay outside Philadelphia and just drive in for a day's visit and I picked this place. The staff is very friendly and informative making everything crystal clear. The entire hotel inside and outside the room was spotless. Good size room also. To top it off we had an omlet chef for our breakfast with the breakfast included in the very reasonable priced stay. Don't hesitate to stay here!

    5
    « Beautiful Hotel, Very caring staff... »

    I highly recommend this beautiful , clean Best Western with a very caring staff , indoor pool , fitness center and even a game room. The Historic Concordville Inn is also on the property and the food is just exquisite.

    5
    « great overnight stay »

    We had read the reviews and decided to book a night at the hotel. It exceeded our expectations. We would stay here again when we are in the area visiting Longwood Gardens. The made to order omelet station was a treat and delicious.

    5
    « Excellent hotel and staff, stay after stay & day after day. »

    The staff of this beautiful hotel is exceptional. Rooms are wonderful and well-taken-care-of. Breakfast is wonderfu and fresh. Tony, the resident breakfast chef is talented and creative. Don't miss a breakfast when you are here.

    5
    « Great stay »

    Great hotel. Accommodations were fantastic. The place has everything you would want. Area has plenty of restaurants and places to do things in a short distance. Staff members are great. They care about their business and guests.

    5
    « Once again, a fabulous stay at BW Plus »

    We had stayed at this hotel during the summer and liked it so much that when we planned a trip with family, this is where we all stayed. An excellent location for Longwood Gardens, restaurants, stores and more.

    5
    « Warm Welcome »

    Outstanding experience at the Best Western Concordville Hotel. I have family in the area and choose to stay here exclusively when I come back to visit. Chef Tony is the BEST! Custom omelets in the morning--no better way to start the day. Great value, consistent high quality and service. Cheerful, accommodating staff.

    5
    « Best Western Plus near Longwood Gardents »

    The Best Western Plus was a great value and a convenient to Longwood Gardens. The room was clean, the beds were comfortable and our special requests were taken care of us. I would choose this hotel again when in the area.

    5
    « Wonderful!!! »

    This hotel is lovely! The rooms beautifully appointed and clean. The staff is friendly and helpful and eager to be of assistance. The breakfast they serve is very good with ample choices. They have a very nice pool and game room too! Definitely make this a stop when you're in the area!

    5
    « Wonderful hotel »

    I have stayed at this hotel numerous times and have never been disappointed - staff are always friendly and helpful - rooms are clean and comfortable - breakfast is grest - restaurant is awedome - I highly recommend this hotel !!

  • 5
    « REAL breakfast with a Longwood Package »

    I've done Longwood + hotel packages and this has been the best hotel in my experience. It was a bit farther from Longwood than expected, but it was close to plenty of shopping and restaurants. Best of all, in the morning they served a REAL breakfast, with a custom omelet station. We stayed at the hotel during some sort of ice hockey gathering, but the room and hallways were quiet despite the teens, and the super man making the omelets managed to keep the line moving and everyone fed. The hotel was clean, attentive staff present, and the bed was comfortable. It was convenient to have untimed Longwood tickets to go in whenever we wanted.

    5
    « Wonderful hotel »

    This hotel is beautiful, looks recently remodeled . Great location. All staff very helpful and friendly. Breakfast was very good which included Chef made individual omelets. The restaurant next door was very convenient.

    5
    « Nice new hotel close to Longwood Gardens »

    If you are staying late for a light show at Longwood Gardens, this is a terrific hotel to spend the night. Nice, clean rooms & a fantastic buffet breakfast. Kudos to the omelette chef - he works several pans at once like an octopus. Very friendly hotel staff.

    5
    « Gorgeous! »

    The hotel is eye catching from the road & the inside is just as lovely. Loved the room, the bed, the lobby, & the gazebos/landscaping were awesome. Great staff--everyone very polite & friendly. Will stay again!

    5
    « Great Stay »

    Booked this hotel online, turns out there was a mix-up with the pricing online but the hotel still honored the very affordable pricing. The room was very clean and spacious but cozy. The bed was super comfortable. Bathroom was great. Breakfast was delicious. Would definitely stay again. Great location close to many shops and restaurants.

    5
    « We really enjoyed our stay! »

    We stayed here to attend the Army Navy Football game. Easy access to highway to get into and out of Philly. The hotel was beautifully decorated for the holidays. The front desk staff was very welcoming and provided us with immediate attention upon arrival. We had the one bedroom suite and there was plenty of room for us to move around. The room was clean, bedding was comfortable, entire staff was very friendly. We would stay here again. Breakfast selection was more than we anticipated and there was plenty of seating. Great hotel at a great price!!

    5
    « Weekend at Concordville »

    We purchased the package including Longwood Gardens, the art museum and Winterthur along with dinner at the Concordville Inn. We had a great time and enjoyed the hotel and the activities and the area.

    5
    « Great stay. Beautiful Hotel. »

    Nice quiet area. Restaurant and bar on premises. Also, other places to eat nearby. Hotel was exceptionally clean, and lobby is beautiful, as were the rooms. Breakfast was ok, with scrambled eggs, sausage, potatoes, fruit, breads, yogurt, waffles, juices and coffees.

    5
    « Good value hotel »

    I stayed overnight for a company event (held at the hotel ballroom). The property was really well maintained, the room is clean and spacious, everything in working order. The complimentary breakfast has both hot food, cold food, and made to order options which was very good and tasty. The staff who I encountered were all friendly and helpful For what I paid for the night, I thought it was really worth it.

    2
    « Dissapointing »

    I was really disappointed with the attitudes of the people at the front desk and on the phone when calling for reservations. The maid walked in on my husband after being told to wait. When I told the front desk at check out it didn't seem to be a concern of theirs.

  • 5
    « Excellent Experience »

    The hotel décor was new and fresh. Our room was a great size for the price. Complimentary breakfast was delicious and was the best we ever had at a hotel. I really appreciated the made to order egg station. We have already recommended this hotel to co-workers and family members.

    5
    « Best Best Western »

    We have stayed at the Concordville BW often and always had a great experience . The hotel has a all marble lobby and staircase , the rooms are large , well decorated and very comfortable . Staff friendly and accommodating. The breakfast is exceptional with real china plates and no plastic utensils. Cooked to order breakfast omelets by a special chef , All amenities make for a great stay !

    5
    « Very very nice »

    We were going to a wedding in the area and another hotel had a block of rooms reserved. We called and they made it as difficult as possible. We got fed up and called here. They couldn't have been nicer. The price was better and it was closer to the venue. They included a very nice breakfast. The rooms were clean, roomy and most importantly the bed was extremely comfortable.

    5
    « Ideal for visiting the Brandywine Valley. »

    Perfect location, extremely clean and comfortable Best Western. Staff was helpful, welcoming. Convenient to visiting Brandywine Museum (Chadds Ford) and Longwood Gardens. Breakfast, with made to order omelets, was a delicious surprise.

    5
    « Clean, comfy, quiet »

    Stayed here for a night while in the area for a class at Longwood. The rooms are a good size, immaculately clean, very quiet. Location is great. Breakfast is a step above the usual, especially the omelet station. Definitely recommend if you are in the area.

    5
    « Better and Better . . . »

    The Best Western Plus Concordville Hotel seems to get better and better each visit. Here is why: 1) Customer focused. 2) Very comfortable, clean rooms in a pleasant atmosphere. 3) Offers the best in class custom omelets Monday ? Friday. 4) Provides wonderful seasonal decorations. 5) Near some of the top gardens and mansions in the country, as well as many other attractions; true Americana. 6) Lots of very good restaurants nearby. If you are visiting the Brandywine area, checkout this wonderful hotel.

    5
    « Nice stay »

    This is a beautiful hotel, rooms are nicely appointed, bed was comfortable. It was clean, internet was fast, TV had too many channels. The check in/out staff was very friendly and helpful. Breakfast was nice, the chef made us wonderful omelets and there were plenty of options.

    4
    « 20th Class Reunion »

    Stayed two nights for my high school class reunion. The location is great and the property is updated and well maintained. The lobby is impressive and the room was comfortable. I didn't have breakfast but it appeared to have a large selection. I requested a late checkout and they accommodated with no problem. The internet seemed slow in the rooms, but not so slow that it wouldn't work. No real complaints.

    4
    « Excellent stay except for billing »

    Because I have credit alert on my card, l recieved an alert when my card was charged for the room. It was for $50.00 extra for us to use the restaurant behind the hotel. We didn't use it. I didn't appreciate this additional charge and now have to monitor the card for the final cost.

    5
    « Best Stay »

    We had a wonderful experience at the Best Western in Glen Mills, PA. The place was very clean everywhere we were. The beds were super comfortable and the breakfast was excellent. It is included in the room price which for everything they had was an amazing deal. they had an omelet station plus anything else you might want for breakfast. There is ample seating and folks coming by to take your plates and checking to see if we were doing okay.

  • 4
    « Fun Place »

    Very Close to shopping center and Costco too. Long wood Gardens 8 Miles. Placer is very good with some road construction. Sofa bed is very uncomfortable. We stayed in Presidential Suite. Bathroom is ok too or small compare to other Best Western.

    5
    « Thanksgiving Treat »

    This was a real treat. We travel on most holidays and move to a different area each time. This time I invited two of my daughters and their families to stay here also. .All were really satisfied with the rooms and the service. . .

    4
    « Great Hotel »

    The hotel was very clean and the lobby blew my mind away. The decorations they had for Thanksgiving and Christmas were incredible. The service was really great. One thing I was not happy about was their breakfast service. Breakfast is suppose to start at 6:30 am, but sometimes the hot portion of the breakfast would not come out till 15-20 minutes after. I can understand maybe 5 minutes, but for someone who needs to be at a conference or work this was a little bit of an inconvenience. They had a chef that made eggs every morning. This was great except he was usually fairly late as well. Otherwise this hotel was really good to stay at and when the breakfast items came out they were really tasty.

    5
    « Its like the Ritz »

    This is the Only place to stay in this area. Large Rooms and Suite accomodations. Nicely appointed everything. The morning BKF is outstanding in a large area with an Egg station as you like yours. The resturant in the back is top grade also. Plenty of parking at several levels This place Sparkles

    5
    « Compassionate in time of sorrow. »

    Manager helped us to get a lovely affordable room while we were in the area for a funeral., even though they were very busy.. our room was clean, quiet, and very comfortable. The electrical outlets were at convenient locations which we appreciated since I used a CPAP.

    5
    « Passing through »

    This is a beautiful hotel well appointed and clean iand when I say clean very clean. From the outside of the hotel the parking lot was full and looked like they had a few events going on but inside the hotel was quiet and you couldn't hear anything from your room. Keep up the great work GM you have a beautiful property here and a great staff. You should be very proud of what you have here.

    5
    « Great choice »

    Always clean, accommodating and pleasant. We always enjoy our stay here. The front desk staff couldn't be nicer. Breakfast is delicious and the breakfast room is always clean. Rooms are always clean from bathroom to the windows.

    5
    « Great Hotel »

    Excellent hotel at a great price. The rooms are clean and recently renovated as well as the rest of the hotel. The A/C in room #428 was a little loud, but overall stay experience was excellent. Will definitely stay again.

    5
    « Great location for the Concordville Inn »

    Very nice hotel. Decent breakfast. Nice indoor pool area and fitness center. Unable to sign onto WIFI. It is very convenient if you have an event at the Concordville Inn. There is a walkway from the hotel connecting the two.

    5
    « Great Hotel - just where we needed to be »

    Large room - lots of extra facilities including pool, fitness room, etc. Excellent breakfasts with a wide choice. Staff really helpful. will not hesitate to stay next time we visit Brandywine Country.

  • 2
    « Don't give the front desk anything to do »

    Management needs to train the front desk crew. They dropped the ball on me repeatedly. They could not handle giving directions to the restaurant in the hotel costing me precious time and missing last chance for dinner. Then they failed to take any action on a notice to them that I would check out earlier than my prepaid reservation and I have not heard from them yet.

    5
    « Gorgeous and comfortable »

    The hotel is lovely inside and out with gardens and fountains. The room are large and beautiful. It was very quiet and restful. the breakfast had great selection and was well prepared. The staff even helped my husband by directing him to a nearby store to get a tie for the wedding we were attending.

    5
    « Awesome Place »

    i had an amazing stay here this weekend. amazing customer service. clean rooms, clean hotel, breakfast is amazing. comfortable bed, The new indoor pool is really nice. The art and Decor all around is beautiful. I would stay here again.

    5
    « WORTH THE MONEY »

    Room comfortable, clean. Staff helpful and courteous. Amenities were very nice; indoor pool, arcade, fitness room and room service. Quiet at night. Family oriented. Interior and Exterior appearance was very welcoming.

    5
    « Concordville Best Western »

    Great motel, new, clean, nice bar and lounge, excellent breakfast. Nice outdoor seating areas. Much better than the average Best Western. Next to many shops and malls. Food and drinks at the bar/lounge were reasonably priced and good.

    3
    « Processed »

    Check-in was rushed without any explanations of amenities or breakfast. I had to look it up. No mention of Best Western Points I had accumulated. Was my room even redeemable with my points??? I was hoping for a healthier breakfast option ( oatmeal, not grits). Oh well, at least the bed was good.

    5
    « great place to stay »

    One of the nicest hotels I have stayed in. Excellent breakfast that had a made to order omelette station. Fresh fruit bar and honey for hot tea was also appreciated. Rooms were clean, the beds were quite comfortable.

    5
    « Best Western Plus Concordville Hotel, Glen Mills, PA »

    Excellent hotel and beautiful grounds with a pond and gazebo where it can be very relaxing to just stand there and watch the geese and ducks. A very relaxing interlude. Meeting accommodations were comfortable with lots of good snacks and a great buffet lunch our first full day. Loved the breakfasts.

    5
    « Anniversary »

    Nice room but THE BEST snapper soup in room service even in a paper container with plastic spoon. As good or if not better than the old Union League that in its infinite wisdom did away with the century old recipe and delicacy that the nouveau clientele deemed obsolete. Looking forward to the entire celebratory weekend at the Inn Longwood Gardens.

    5
    « great place for a conference »

    every year I attend, the hotel rooms are always clean and the staff is courteous. Being a short ride from the airport, this is a great location for people to be able to meet who have to come in from other parts of the country

  • 5
    « I made the mistake of leaving a 3 carat ring in the drawer when I checked Sam made sure it was there when I returned »

    It was a great trip with friends that I look forward to every year. Staff was professional and rooms were neat and clean. I was so impressed with my stay I booked the room for the same time next year.

    5
    « Excellent Hotel »

    This is a top of the line Best Western. Attractive decor, efficient and welcoming staff, comfortable rooms, better than average breakfast. Highly recommended. Location is good for Wyeth farm/studio, etc.

    5
    « Father of the Bride »

    This is an excellent wedding venue. It provides good value, excellent food, great service and has everything you need to put a smile on the face of your two hundred plus guests. My daughter and wife were thrilled and so was I. I have no complaints only praise.

    5
    « Pleasantly surprised by this hotel. »

    We stayed a couple nights at this hotel while attending a nearby figure skating competition in Aston, PA. We were pleasantly surprised by the appearance of the property - both inside and outside. The grounds were well tended and attractive. The lobby was spacious, welcoming, and clean. The room was comfortable and quite. The breakfast selection was good and the food was very delicious. Overall, a very good value. We would definitely stay here again given the opportunity.

    5
    « Close to grandson »

    We love this hotel. It's a 10 minute drive from our son, daughter-in-law and grandson. We try to visit once a month. The beds are comfortable and the breakfast is very satisfying. We love the location and the amenities.

    4
    « Really nice hotel! »

    We spent one night the first week of October to check out his hotel before an upcoming stay near the holidays with family. This hotel is much nicer than a regular Best Western. The connection to the Concordville Inn is very convenient for dinner. Folks at the front desk were super-helpful with a bunch of questions that we had about the rooms we had booked for the future. One note - the free breakfast buffet layout isn't so good if it's busy. Get there early.

    4
    « Visit to Glenn Mills, Pennsylvania »

    Very nice facility in most areas. Helpful staff, clean, nicely landscaped, near major highways. I do have one negative and that is the bathroom had no ventilation. Very bad. I really enjoyed the people who worked at the morning breakfast. They were pleasant and willing to talk with you I started my day off on the right foot. If I had a question I got an answer from the people who worked at the hotel.

    5
    « Wonderful Experience »

    Beautiful, clean hotel. Fitness Center perfect for our needs. Breakfast surpassed expectations with cook to order eggs. We will be sure to come back and stay as hotel location was convenient for business stay.

    5
    « Highly recommend »

    Pleasant hotel, very clean and comfortable, staff very helpful. Free breakfast is a great plus. Go on weekend when the Omelet Man is working - he is a treasure. Avoid rooms across from adjacent to elevators (noisy, especially weekend when there are weddings and such). Pretty easy access to hotel but construction on 322 may affect it. Restaurant is good.

    5
    « Nice hotel »

    Very well maintained hotel that was designed well both inside and out. Room interior was attractive and a cut above most hotel rooms in appearance. The design was sharp and sleek while still looking comfortable. Easy parking. Internet took a little effort to connect but worked well once connected.

  • 5
    « A winner »

    When visiting family in the area, this is where we always stay. It is the best for everything -- comfort, value, breakfast, and convenience. We never look elsewhere, as this has it all. Not always perfect, but as close as one could expect from any facility.

    5
    « Excellent hotel »

    Excellent place to stay. Very clean, attentive, courteous. I stayed for two weeks and felt as comfortable as I could without being at home. Breakfast was the best part Tony makes amazing omelette. Would recommend to anyone staying.

    5
    « My Daughter's Out of State Wedding »

    I had to attend the rehearsal and rehearsal dinner for my daughter's wedding on Thurs (9/28) and the actual wedding on Fri (9/29). My stay at Best Western Plus, along with six other members of my immediate family was tremendous. From the beautifully landscaped exterior to the immaculate, well appointed rooms and professional staff our stay was flawless. Highly, HIGHLY recommend this hotel.

    5
    « Concordville Hotel »

    This property is very well maintained and updated. This is the best room we have had in the last 16 BW we have stayed in. Although there was road construction it was an easy commute to down town Philadelphia from this hotel. The hotel staff were very helpful in giving us directions to down town.

    5
    « Great place to stay »

    Nice staff, courteous, great breakfast with fresh omelets made by a chef as you order, bacon and sausage isn't fake stuff. quiet atmosphere with great restaurant with bar located directly behind hotel.

    5
    « Exceptional Experience »

    This experience, involving both the hotel and its adjacent restaurant, was a continuation of our 50th wedding anniversary celebration, and it was exceptional in terms of service, food and overnight accommodations. If you're in the area,I highly recommend them!

    5
    « Best western »

    It was a very nice place kept very tidy very well the beds in the rooms were very nice and comfortable staff was very helpful I was quoted one price I got charged a different which was a bit disappointing overall quite nice

    5
    « JUST LIKE HOME! »

    My wife and I have stayed at this beautiful location the past three years and think it is terrific. The grounds are beautiful, with flowers adorning the entrances. Breakfast is included each day, and a chef prepares various egg dishes. The staff is very helpful and accommodating, specifically Kim and Mary in the breakfast area, Jason and Clyde at the front desk, and Teodosia in Housekeeping. This hotel is well managed and you will definitely enjoy staying here, thus our 5 star rating!

    5
    « Great amentities »

    The ease to local attractions and comfort made this a great stay. There is plenty of room to eat the hot breakfast every day. The breakfast has many choices. The fitness room was more spacious than most hotels. The game room was a fun bonus.

    4
    « Nice Hotel, Slow Service »

    The hotel is very nice. Check-in was fast and the desk clerk asked if he could help me to my room. Although I declined the gesture was nice with 2 children in tow. The bathroom linen was minimal for 3 guest. I called down and asked for one washcloth, after an hour wait I had to call down again. To cool our room through the night I had the fan on continuous and settings at 66°, still muggy.

  • 5
    « Top Notch »

    I thought I had turned in to the wrong hotel, pleasantly surprised. Top notch hotel. Stay would have been perfect, but I found the front desk staff to be, well quite frankly dry and unfriendly. Lacking on the smiles!! Again, hotel suburb!! They have 24 hour security, another plus with me.

    5
    « Great stay for business »

    This hotel is great. I stayed for business. Let me tell you, I had better service here than I've had at 4/5 star resorts. Staff is terrific. The bar/restaurant has great menu options. Tvs for watching sports or news. Fitness and business center. Complimentary breakfast is great! The omlet chef had been here 13 years! He's very friendly. Menu: Omlets with your choice of veggies meat, sides sick as bacon or sausage, cereal, bagels, fruit, oatmeal with toppings, coffee, juice, chocolate milk, you name it, they have it. Hotel is beautiful, very clean, accommodating. What else could you ask for when you are traveling out of town for business? Great experience.

    4
    « easy to stay here ! »

    good service, convenient to Concordville and surrounding towns. well kept facillty with plenty of parking. adequate restaurant adjacent to this Best Western. a little dated but adequate. many other restaurants nearby with shopping mall within walking distance. Acme market with beer and wine sales AND a pub inside within that same walking distance. great value in the BW Plus !

    5
    « Great experience »

    Hotel and individual room were clean; friendly and helpful staff; super comfortable bed; awesome breakfast (including a customized omelet station). Great value (especially online price). I will definitely be back and highly recommend this hotel.

    5
    « Superb »

    Great service and accommodations - extremely friendly and helpful. Great area. Convenient location, centralized to alot of activities in the area. Very easy to work with and accommodating to our needs. A real class act.

    5
    « Best Western---Best Hotel »

    Great rooms, helpful staff and a great place for a wedding. We stayed at your hotel during a friends sons wedding and it was a great stay. Nothing disappointed. We met with Diana to finalize our sons wedding for this Friday, and she is fantastic! Thank you so much

    4
    « Wedding weekend »

    We would stay definitely stay again. Was very clean. Desk staff could be a bit more friendly. other staff in breakfast area and cleaning staff were more than helpful. Shopping and other restaurants were very close in proximity to the hotel.

    5
    « Best Rating Hotel in Glen Mills »

    My friends and family give 5 stars to this hotel. Everything is excellent. The service, the room size, cleanliness, the food is all very good. We were very happy to make the right choice to stay in this hotel and will recommend it to all of our friends.

    5
    « Highly Recommend »

    Very clean rooms. Very good breakfast. Very friendly staff. The only "negative" was there is road construction in the area which routed a lot of traffic on the road in front of the hotel and that really wasn't much of an inconvenience. Will definitely return. Don't let the low price fool you. I stayed less than a mile from this hotel and paid a lot more for a lot less.

    5
    « Getaway with Handicapped Son »

    My son is scheduled for serious surgery on his foot so we were looking for a convenient place to visit. The Brandywine Valley is near us, so we decided to spend a few days there. We chose the Best Western Concordville by looking at your web-site. We were not disappointed. The grounds are beautiful and the hotel from the lovely lobby to the well appointed and comfortable room was the perfect choice. The staff, both before our arrival and after went out of their way to make things comfortable for us, especially my handicapped son. The full breakfast buffet was outstanding. One of the best I have been to. The Chef at the omelet station was friendly and helpful, as was the rest of the staff throughout the hotel. The General Manager, Meg Rowe, was especially helpful to us during out check-in. The hotel is conveniently located to many of the attractions in the area and near a shopping center for convenience. The only problem we found was it is somewhat difficult getting into and out of the complex. It is located between two busy roads and the entrance was not easy to see. Other than that, we could not have made a better choice for our stay in the Brandywine Valley.

  • 1
    « Unaccommodating, Unprofessional, and Unethical »

    We set up a block of rooms with Concordville in May 2016 (15 months ago, at the time of writing), yet they just informed us a few days ago that they would be unable to accommodate our guests. The hotel's policy is not to add rooms automatically to a block, but to make the bride and groom call repeatedly to ensure that there are enough rooms available. As a result, my fiance called EVERY WEEK for the past month to check on the room block for our wedding in 2 months; despite this fact, when we we tried to add rooms a few day ago, we were informed there were only 2 left in the entire hotel. There were 2 other large groups visiting the same weekend as our wedding, which we were never informed about or advised to push our guests to book rooms earlier than normal. As part of our contract, we were supposed to have our suite comped the night of our wedding, providing we book 20 rooms. One would think that would be a red flag to hotel staff to ensure that we had the ABILITY to book 20 rooms, yet we were only given 10. We are expecting around 100 guests, all of whom will be travelling from out of town; needless to say, with the wedding over 2 months away at the time, very few guests would have booked a room that early. This is the only hotel that I had to specifically ASK if the hotel offered any kind of comp for the bridal suite and it is very clear that the hotel staff was trying to find a loophole to avoid comping our room. My fiance and I have contacted nearly 50 hotels in the past week, trying to find a place for our guests to stay. Luckily we were able to find another block at a nearby hotel in time, one that blocks 25 rooms at a time and automatically increases the rooms as needed rather than placing added stress on the couple. For any couple with a large portion of their guests coming from out of town, I would recommend finding a more accommodating place to stay; you could find yourself scrambling to find a hotel a few weeks out if you book at Concordville.

    4
    « Nice clean welcoming hotel »

    Stay at this hotel after spending the evening at Longwood Gardens. Great location! Nice clean and welcoming hotel and will stay with again. We didnt have time to enjoy the pool but the facility looked very good and will definity stay here again.

    5
    « My recent Stay 8/2017 »

    The staff, the location, and the service was great, I highly recommend this location. The room was ready, the breakfast was hot, fresh and delicious, the chef at the omelet station was great, and there were plenty of amenities there if you just want to stay there and rest.

    5
    « Class Reunion Trip »

    This is the third time we have stayed at this property. It is convenient to everything we need and the staff is very nice. The breakfasts are great (the weekends have less selection however). We come up to visit family and this year was a class reunion and we enjoyed the hotel again.

    5
    « Fabulous hotel »

    Our stay at BestWestern Concordville was simply the BEST. The staff was so accommodating and there to meet our needs. The hotel is beautiful inside and out with plenty of blooming trees and plants. Looks like the perfect place for a wedding. The rooms are beautifully appointed with a Keurig coffeemaker in each room. The pool area, game room, and gym all look inviting. Each morning we looked forward to the delicious breakfast. Not only is there an omelet chef, but there are plenty of breakfast meats. There's something for every diet type including a yogurt machine with fresh fruit, pancake machine and a waffle maker, too. Several choices for juice and cereals in a clean environment. Eating at the Concordville Inn is also a must. The food is delicious and they have nightly specials. The broiled crab cakes are UNBEATABLE! There are so many historical places to visit nearby so that is why we chose the BestWestern as our hub. You will love this hotel.

    5
    « Excellent Stay »

    We were on a holiday trip to the gardens of Pennsylvania and Delaware and stayed at the BW in Glenn Mills. The room was clean, the staff was courteous and the accommodations were as expected and better.

    4
    « A great choice »

    Always a great hotel at the BW Concordville in PA. The Concordville Inn has a great bar and restaurant, and the food is excellent. Hotel beds are good, fairly comfortable but I don't like the pillows.

    5
    « Great visit Aug 2017 »

    Really enjoyed this hotel! Was pleasantly surprised as I hadn't stayed in a Best Western in at least 2 decades. The free breakfast is extensive and features and omelet chef. Have not needed to be in contact with many staff but they all seem friendly. King bed room was several notches above average and everything was clean and felt recently updated. An excellent experience!

    5
    « LOVED! We will be back! »

    So my husband and I were not expecting too much from our stay. We just needed a place to sleep for the night after driving to PA from NJ, before we met up with family in the morning. The hotel aesthetic surpassed what we had envisioned. Clean, crisp, and super accommodating. The location is close to tons of places and restaurants. We needed to be at Longwood Gardens in the morning, and it was a short drive over. Breakfast was great, hot and fresh. We slept like babies and had a great time, even though we were only at the hotel for 12 hours or so. We will definitely book with BW in the future!

    5
    « Love this place »

    Best hotel in the area as far as we are concerned. Have family in Media & have stayed here for the past 3 years. Great service and sp very well.superb breakfast. The hotel is very clean and the appliances room are kept in great condition.

  • 5
    « Great place to stay »

    This is the nicest place to stay in the area. The rooms are clean and the staff is cordial and helpful. The motel is extremely well maintained and managed. The breakfast was one of the best we have seen offered. Enjoyed our stay.

    5
    « Best western in concordville »

    This is by far the best hotel in the area! Great service and staff....great breakfast included! It is very clean which is always my top concern.....I always feel welcomed and safe while traveling on my own !

    5
    « A top-notch Best Western. »

    Rooms clean, comfortable beds. Convenient location. Even served custom made omelettes one morning. An automatic pancake maker too which unfortunately stopped working. Looks like it may have been recently renovated. Can walk to on-site restaurant and bar. Popular location for wedding receptions and parties.

    4
    « Cold indoor pool, only downfall. »

    Grand appearance, well manicured grounds, sparkling marble lobby and stairwell. Very nice rooms, well sized with comfortable beds. Beautiful shower and bath. Great free breakfast. Indoor "heated" pool was quite cold.

    5
    « Awesome Hotel »

    Outstanding hotel with large size guestrooms and comfortable bed. The free breakfast was a gem with a chef preparing omelettes. We ate dinner at the hotel restaurant(adjacent) building), again fabulous meal and service.

    5
    « Top Notch Best Western »

    I was very favorably impressed with every aspect of this hotel - appearance, cleanliness, spaciousness of room, service, fitness facility, and breakfast. As good an experience as I've had at a hotel for this price point.

    5
    « Great hotel »

    Have stayed at the Best Western Plus Concordville Hotel numerous times and have always enjoyed my stay. Staff is always helpful, rooms are comfortable and the breakfast is fantastic. Will definitely be staying there again

    5
    « Reasonable, Clean & Comfortable Hotel »

    Among middle-class hotels, this is the one of the best ones. They serve the hot omelette that is made in fresh for breakfast. It gives you an extra comfort to stay in this hotel. We stay this hotel for our daughter's ice skate competition, and we often leave early to practice. The omelette cheff was willingly to make one before the breakfast starts, and that was such a nice gesture. The room is slightly spacious than normal size, and the room and bathroom are very clean. Overall this place gives you very welcoming feeling.

    4
    « Family wedding »

    We stayed overnight after a wedding at the Concordville Inn which is next door to the hotel. The location of the hotel to the wedding site was Very convenient, no need to worry about drinking and driving, only a short walk across the parking lot and you are in the hotel. After a long day we got a great nights rest as the beds were very comfortable. Convenient refrigerator in room is nice to have a cold beverage or a snack for the night. The complimentary breakfast was a nice perk to wake up to.

    5
    « What a gem! »

    Tip top place! Beautiful hotel and the friendliest most efficient staff ever. And the breakfast is definitely not to be missed. This will be my new go to place when I'm back in the area, and am frequently.

  • 4
    « Great Value & Price; beautiful venue »

    I am a loyal, repeat guest at the Best Western Plus Concordville Hotel. It's consistently great for the awesome custom omelets during the week and friendly staff. Beautiful venue with lovely gardens. Don't forget to have the fried crab cakes at the Concordville Inn Restaurant--they are the gold standard!

    5
    « THE Place to Stay »

    Our room was exceptional. The staff was friendly and professional, the hotel setting is wonderful and convenient. Tony, the breakfast chef, helps to make the hotel's breakfast one of the finest you will ever find. Trust me, I've never lied to you before. :)

    5
    « PERFECT »

    Hello fellow travelers I give you my word as a business and leisure traveler that this Property is amazing I stay exclusively at Best Western initially for the value but I continue to stay based on the quality cleanliness and courtesy of the staff

    5
    « excellent service »

    Manager and staff very helpful and attentive. Free shuttle service to and from appointments was very helpful. Great breakfast with fantastic omelette station. Wished they would have wi-fi free rooms but hopefully that will come in to fashion at a later time.

    5
    « A Fine Hotel »

    This is one of the finest Best Westerns we have every stayed at, and we have been doing road trips for over twenty years. The property and the hotel are very clean and attractive, and the staff is pleasant and hard-working. We stayed here in July 2017, our first visit to the inn in about five years, and we agree that they still maintian the same high quality. The area around the hotel has become greatly built up (too much so) and traffic on the roads around the place is extremely congested.

    5
    « Beautiful hotel near Longwood Gardens »

    This is a lovely hotel with a gym, pool, free use of the business center, & breakfast buffet (although not much for a gluten free diet) It is located near shopping, Whole Foods & Wegmans. There is plenty of free parking.

    2
    « Overnight stay »

    I needed to cancel my reservation prior to my stay less than a week out I was not allowed to and was not even given the option to cancel with a fee. Next time I will make sure I have a hotel that is accommodating to all of my needs

    5
    « Perfection! »

    We absolutely love this hotel the staff the rooms service food the amenities. We will definitely stay here again. I will always look for best Western plus from now on. The website really does give an accurate representation of the hotel.

    5
    « Great Surprise! »

    Extremely satisfied. Very pretty. Very clean. Very comfortable. Great breakfast. Wonderful help. Great location. Pleasantly surprised about the hotel and hope to find other Best Western Plus Hotels in our travels.

    5
    « Nice Facility/Great Breakfast »

    Anytime I visit our PA office, I stay at the Concordville Hotel. It is extremely convenient and a very nice facility. The breakfast is outstanding with the best omelet maker in Philly and a wide selection of other items if omelets are not your breakfast of champions. The beds are comfortable and the bathroom has a nice sink counter to hold all my stuff. The restaurant affiliated with the hotel has both an upscale and a bar option with different nightly specials. There are also many other restaurant and shopping options nearby for variety.

  • 5
    « Excellent! »

    Brought my family to town for a lacrosse tournament. They allowed us to check in early (which was very helpful). Staff was pleasant and helpful! Hotel was beautiful. We stayed in the Presidential Suite and had such a good time that we decided to stay another night!! We went to the Bar/Lounge for dinner on Saturday night and the food was very good. We waited too long for our dinners, however this may have been due to 3 weddings being on location. The waitress was very nice and helpful and apologetic for our wait. Pool was cold, but it's summer and the kids didn't mind! Game room was a hit! All in all we really enjoyed our stay! Great hotel! We plan on coming back in the future.

    5
    « good value, nice room, great breakfast »

    My room was updated, quiet, clean, and comfortable. Even the TV remote was reported to be clean. Staff was professional, and my breakfast omelette was made quickly to-order, and was absolutely delicious!

    5
    « Quick weekend getaway »

    Best Western Plus Concordville was a beautiful hotel with everything we were looking for. Our room with two double beds was very large, clean and comfy. The hotel staff was very friendly. The hotel was close to the places we wanted to visit, like Longwood Gardens and the Brandywine Battlefield. Would definitely use this hotel again.

    5
    « Great hotel experience. »

    The manager sent us some recommendations for a special dinner with our e-mail confirmation. The breakfast was fabulous. A chef who made eggs and omelets to order, waffles, pancakes...a much nicer experience than other hotels we have used. A great value.

    5
    « Annual Visit »

    Have been coming to Concordville Hotel for many years and each year the place improves. Unlike other Hotels that get old and stale as time passes. Having traveled many places over my years of employment I always consider The Concordville very comfortable and the staff extremely pleasant.

    5
    « Clean & newly remodeled »

    Rooms were new & very clean. It appears the hotel is new or just remodeled. Complimentary breakfast was extensive-Mae your own waffles, cereals, scrambled eggs, potatoes, sausage, fresh fruit and juices.

    5
    « Hockey Tournament »

    Our team has stayed at this hotel for the past 4 years while my son participated in travel hockey tournaments. Hotel is very accommodating for team and provides us with a conference room also for boys to hang out in.

    5
    « Beyond helpful! »

    Our family reunion was a huge success at this venue, booking a couple dozen rooms. The entire hotel is beautiful, clean and well-staffed. Several staff went above and beyond to support our goal to visit with each other and to enjoy the hotel and area amenities.

    5
    « Great staff and great free breakfast! »

    The omelet bar was a great surprise. I'm used to the same old yogurt, cereal and make your won waffle as the "complimentary" breakfast food at most hotels. This hotel offers a fresh made to order omelet cooked by Tony at the omelet bar. Other food offered were biscuits and gravy, bacon, sausage, fresh fruit, yogurt and waffles.

    5
    « Family Reunion »

    Our group of about 50 is already making plans to repeat our stay next year. Your management was very accommodating. The facilities are immaculate. The grounds are lovely. The buffet banquet at the Concordville Inn was exceptional!

  • 5
    « Attending a funeral »

    Hotel was great but don't eat at the restaurant. First night, the waiter told us he forgot about us after we waited over half an hour for him to return to our table. Second night, we saw an advertisement for $8.00 Burger Night in the Bar/Grille. When we got there we were told it was only served to people sitting at the bar. My husband is handicapped and cannot seat on those type of seats (besides there were none left). False advertisement!

    5
    « Great value and super location for the Brandywine Valley attractions »

    This hotel is very convenient to the attractions in the Brandywine valley including Longwood Gardens, Winterthur, Hagley, Mt Cuba, and others. And, importantly the hotel offers much better value than the competition. By value, I mean very competitive price, super clean rooms, outstanding service, and a wonderful hot breakfast during the week. We frequently visit the Brandywine valley and always stay in this hotel because we have tried many others and the Best Western is clearly superior. We have never been disappointed here and this hotel will be our first choice for any return stay. From our personal perspective, Tony, the omelette chef, makes the best omelettes that we enjoy every time we stay at the hotel. And the Front Desk Manager, Shawn Lucas, does provide outstanding service for everything.

    5
    « Excellent staff and amenities »

    I was pleasantly surprised. The Best Western Plus Concordville was a cut above most hotels in the same price range. The staff was courteous and helpful and the rooms were well appointed. The internet was reasonable, but a little slow.

    5
    « Very clean and affordable. »

    Great hotel, very clean and staff was great. Only complaint was the two full size beds were on the small side.The free breakfast was great and the chef making the eggs/omelets was perfect.Will stay there again.

    5
    « Best Western Plus totally enjoyable »

    First time we stayed at Best Western Plus and it won't be the last! The room was spacious and very, very clean. We enjoyed a fabulous breakfast that included the most delicious omelets with your choice of fillings. This will be our place to stay in Brandywine valley from here on in.

    1
    « I wish I could give this hotel 0 stars »

    Every aspect of dealing with this hotel was either exceptionally difficult or outright offensive. Most egregiously, the staff attempted to frame problems with their service as "us vs. our wedding guests". I not only regret working with this hotel, but will make a point of ensuring everyone I know also never contracts with them. Starting in February 2017 when we began working with Joseph Farrell, we immediately had issues getting phone calls returned in a timely manner. On several occasions, I would speak with Joseph, consult my fiance about the conversation, and then call the hotel back several minutes later only to get a voicemail. We often wouldn't hear back from him for several days, if at all. To my recollection, most connections were actually only made after I followed up multiple times. We also had to navigate the hotel's difficult block reservation policy which stated that only 7 rooms would be blocked at a time and no more would be reserved unless I specifically requested the block be extended. For example, if a guest attempted to book a room in our block before I expanded it I was told that our guests would simply be denied the discounted rate and told to contact me for more information. Because the hotel would not inform us when rooms were reserved or if the block was approaching capacity, I had to call the hotel almost every day from when our invites went out to the day the block closed to check on the status. Following up with the staff and then also needing to track our own room block took up valuable time in my day as I was working full-time as well as dealing with other logistical challenges of planning our wedding. Initially, we had planned on reserving the hotel's shuttle service to transport our guests from the hotel to our venue. This was quoted to us at $75 per round trip, pending a specific number of reservations per shuttle. After the block closed, only 13 individuals were booked through our block which only qualified us for one of the three shuttles we wanted to reserve. I was told by Lauren Estrada that the first shuttle would be $75, while the second two would now be $900 each (totalling $1,875 plus taxes and fees). We were certainly willing to pay a reasonable full-price rate for the other two shuttles, but I had no intention of booking any service at that price. I explained that we actually had more than the 13 people staying at the hotel but they may have found a better rate elsewhere (We found comparable rooms on Expedia for almost $100/night cheaper than our block "discount"). Lauren said that "while your guests may have thought they were just helping themselves by saving a few dollars, what they were actually doing was hurting you and your fiance". She explained that there might be room to negotiate on the shuttle rate if we could provide the names of other guests staying outside the block, but she wouldn't make any promises. Framing this issue as a conflict between my wife and I vs. our wedding guests was incredibly offensive and completely inappropriate. Then, putting the burden on us to track down where all of our 85 guests were staying only added insult to injury. When I expressed how offended I was by her statement, and how confused I was by the price increase Lauren and the operations director did offer to book all three shuttles at the rate of $75/each. Considering the trouble we had already been having with the hotel, plus Lauren's comment, we turned down the offer and decided to book our own bus through Krapf's (they were great!). We informed Lauren of the change and she said they would post a sign informing guests of the transportation. We saw the sign when we checked in on the day before our wedding, but did not verify that it stayed through the day of. On the day of our wedding, our guests informed us that when they asked the front desk about transportation to our venue, all they were told was that the shuttle had been cancelled. What the front desk failed to mention was that there actually was still transportation, just not through the hotel. This caused confusion for our guests and forced them to make unnecessary last minute alternative travel arrangements. We confirmed with the bus company's dispatch that the driver was in the parking lot at 4:30 for our 5:00pm pick up. After guests informed us of the confusion being caused by the hotel, we contacted the front desk and told them to stop telling guests that the shuttle was cancelled and instead direct them to the bus in the parking lot. The front desk continued to tell guests that we had cancelled the transportation to our wedding. I discussed these issues with the hotel's general manager, Meg, the day after our wedding. Meg, while apologetic, emphasized that the hotel had fulfilled all expectations outlined in our agreements. We were offered brunch at the hotel despite the fact that we live an hour and a half away and, honestly, want nothing to do with the place ever again. I refused and said that I wanted our room refunded. I also informed Meg that I would make sure my story was widely distributed. She said that she would call me to discuss the issue further the next day (Monday) when she was in the office. I did not hear back from her. I called the hotel on Tuesday to speak with Meg. During our conversation she reiterated that the hotel had fulfilled their obligations and that they weren't going to assign a monetary value to my negative experience. Because of this, the hotel would not attempt to rectify the situation with me. I took my issue to Best Western's corporate office and they forwarded me back down to Meg since they don't actually have any oversight over their hotels. I've attempted to reach out to the owners of the hotel in a last ditch attempt to get some sort of fix, but the hotel really seems disinterested in attempting to right their wrong at all.

    4
    « Gr8 Stay!!! »

    Very please with service and stay. The breakfast was super sweet. Keep up the good work Best Western Plus. The were very accommodating to our needs as we were there for a baseball tournament and were treated well.

    5
    « Better then Ever!!!! »

    The management has continued to upgrade the facilities with a refurbished pool. The patios have new furniture and a gas BBQ grill for guests to use. The rooms have new furniture with a new company providing a wider lineup of TV channels and a fast internet connection. The staff is as friendly as ever and a pleasure to interact with. The prices remain in line especially given the many upgrades and improvements. My go to place when I come to work in the area.

    5
    « Excellent Lodging Option »

    If in the Glen Mills, PA area - a great place to stay. I've been here about 8 times over the last 5 years. Easy assess and good parking. Rooms are clean and comfortable. Bathrooms are updated. Huge selection of items included in the free breakfast, including made to order omelets.

    5
    « Excellent »

    Shawn Lucas checked me in. He was very courteous, helpful, and friendly! The hotel was clean and the grounds are beautiful. The breakfast was very good, something for everyone. I will definitely be back!

  • 5
    « Family stay in PA »

    We stayed at the Best Western Plus Concordville for our son's wedding. We had family and friends also stay at the same hotel. Breakfast was free and so yummy! The chef was amazing! We stayed in a suite and had plenty of room for our son and his groomsmen to get ready in our room. Great time!

    4
    « Clean Rooms and Comfortable Beds »

    We stayed here as a booking for a wedding party and found the rooms to be clean and the beds comfortable. Even though the hotel was booked solid, the staff were attentive and friendly. Mixed reviews for the breakfast: the scrambled eggs were made from a powdered mix, but the sausage was good, the breakfast potatoes were nicely seasoned and the coffee was excellent. I didn't have any of the breads or muffins, but they looked good. Loved the one morning that they had a chef preparing eggs as you preferred; the over easy were perfect.

    5
    « Great Hotel »

    Charming hotel (with resident geese on the front lawn)! Very nice complimentary hot breakfast. The staff is friendly and you can tell they take pride in where they work. There are lots of neat things to do in the area - museums and wineries!

    4
    « Stayed here for a wedding »

    Stayed here for a wedding, along with many other guests including the bride and groom. We had the best time. The hotel was lovely. We used the pool facilities which were 'ok'. The breakfast was nice, usual stuff. The rooms were a decent size. Would stay again.

    5
    « Holiday »

    Stay was great loved your hotel, noise from air conditioning was the only complaint we had! Would definitely come back to your hotel regardless. Breakfasts were good and beds were very comfortable great front desk staff

    5
    « Amazing! »

    This hotel was outstanding. The hotel was clean and beautiful. My kids loved the game room and we all enjoyed the delicious breakfast with the made-to-order omelets. I wish all hotels were just like this one!

    5
    « Great place to stay! »

    Rooms very nicely decorated and comfortable. Fitness center very well equipped. Breakfast has many options and chef available to make custom omelettes! Best place to stay for the prince in the Glenn Mills area.

    4
    « Will most definitely return! »

    Don't look past this hotel. It is wonderful on so many levels. Yes, the building is an older structure, but this is not a negative. The amenities, guest rooms and common areas are all fresh and bright, and the service is stellar. I especially appreciate the adjacent and historic Concordsville Inn, featuring a very friendly bar and amazing menu. This place is as close to home as one can get when traveling for business or pleasure. Plus, so much nearby -- shopping, etc.

    5
    « Longwood Getaway »

    Came to visit Longwood Gardens for Memorial Day weekend, and needed a convenient place for a family of four. Concordville was well located, very clean and quiet - in spite of the fact that they were slammed with wedding traffic! Easy in and out, very hearty breakfast, which pleased the girls! Exemplary customer service - when we arrived, we discovered that I had inadvertently booked two rooms, and we only needed one. Although the front desk agent (I believe his name was Shawn) would have been well within his rights to make it my problem (way past the cancellation deadline), he instead found a way to cancel the room, with no charge. The property was totally full, and I'm sure they could have re-rented that rom if I had cancelled n time, but they took the hit for us. This demonstrates not only customer focus, but the fact that management trusts and empowers their customer facing staff. Not sure if this is just a "Pennsylvania" thing, a Concordia thing, or a Best Western policy - but, in any event, he saved what could have been a disastrous experience. Well done.

    4
    « Memorial Day weekend. One night stay. They did have eatly checkin which was great. »

    Rooms were clean and comfortable. Price was high in range with high end 5 star hotel and I think Best Western is 3-4 star. The staff was good. There were no large towels in our room. We had to call for them.

  • 5
    « Always putting the guest first »

    It was my oversight to request a room by number that ended up not being the room I had in mind, and Jason at the front desk, made sure to find a room that suited my needs. That's always the standard at the Best Western Concordville, to put the guest first. Not only that, the hotel lobby decor is beautiful, the rooms comfortably furnished, the complimentary breakfast above the standard, and the grounds with the pond and gazebos delightful to walk around. I have been staying here routinely for over a year now, and always look forward to my return.

    5
    « Excellent value! »

    This was my first time staying at a Best Western and I was so impressed! Beautiful, clean hotel and great complimentary breakfast. Will definitely add Best Western to my list of favorites. I will be back!

    5
    « Great Place to Stay »

    Great food at the Concordville Inn located behind the hotel. Very clean hotel and great hospitality. Fresh omelets every morning is certainly makes a nice breakfast. I would recommend this hotel to anyone who stays away from home and misses a home cooked breakfast.

    5
    « Want to be spoiled. this is the hotel for you. we spent 9 days in a two week period »

    Staff is amazing. Breakfast daily, excellent and a fantastic omelet chef...he can create an amazing dish. Please know the entire staff is truly wonderful, it was home away from home for us, while we underwent a home renovation, We frequent the Concordville Inn for dinners and Happy Hour in the last six years since relocation to the Delaware Valley. When we needed to find a comfortable hotel that offers plush amenities and close to our office, it was the perfect choice for us. You will not be disappointed ..Alex; manager, family partner provides a comforting and welcoming PLUS.. The wait staff, Ed, hostess, Sandy..thank you for providing us with such a comfortable and relaxing visit. PS, the house is almost finished;)) Rita

    5
    « Would definitely stay here again »

    Very clean and well-appointed facility. Room was spacious and comfortable. Real coffee mugs accompanied the Keirig coffee machine The breakfast was enhanced by an omelette chef who was also very pleasant. Fresh biscuits were very tasty. Would definitely stay there again. Wish the allowed pets!

    5
    « More than expected »

    Great value. Lovely common spaces. Away from highway noise of other hotels in area. Made to order omelets at breakfast were yummy. Will use on my regular trips from now on. (One quibble -- espresso machine product at breakfast was sweet and gross. Tossed and drank regular coffee. Keurigs are in room too. Espresso addiction is my personal problem!)

    5
    « Awesome business stay »

    This was a wonderful place to stay, eat and have our business meeting. Thank you for all your excellent service and wonderful breakfast. The room was spotless and bed was very comfortable. Everyone was helpful and curtious at the front desk and made checking in/out a breeeze! Thank you!

    5
    « Absolutely wonderful »

    Would us this hotel as a quick get away from daily life. Lovely bar, that is open til late and there is coffee and work space available 24/7. Next time and eager to try the heated pool and fitness center.

    5
    « Great experience »

    Lovely hotel with spacious comfortable room. Very modern and well appointed. Bed particularly comfortable. Enjoyed pool and fitness room. Breakfast superb! Included made to order omlets and many extras.

    5
    « Excellent Staff »

    Good food. Lovely rooms. Phenomenal staff!! We were visiting family and when our family came to visit us at the hotel we felt like we were at home. The rooms are clean and cozy. The hotel has an on-site restaurant, gym and pool. The grounds are beautiful.

  • 5
    « Beautiful hot in a wonderful location »

    We've stayed here before and we're back again because we had such a good time the last time two years ago this hotel has a wonderful Lobby all with marble all around and in the elevators the pool was really nice we enjoyed our room with a nice view and this is a wonderful location because it's so close to so many of gardens. It was very convenient to have a restaurant right next door and we enjoyed the breakfast in the morning with omelettes and waffles and fruit and yogurt so many selections to choose from!

    4
    « Nice Lobby, usual room decor, clean and quite. »

    If you're not familiar with the location it can be a little difficult to find the driveways either off Rt 322 or Rt 1 through the restaurant parking lots. Some better or taller signage would help. We got a double which in other BWs I've stayed at, and other hotels, are double queens. These were double fulls.

    5
    « Best omlet ever »

    The hotel is absolutely beautiful. The members rate is very low for such an amazing property. They are currently under construction outside the main entrance, but I didn't notice any noise during the stay. Definitely let them make you an omlet for breakfast. It was the best I've ever had.

    4
    « Great hotel in this location »

    We throughly enjoyed this hotel except for the service in the restaurant for dinner. The food was good but the service was abysmal. We waited a very long time to get our food, then the check. The waitress was totally incompetent and the other employees including the manager were also not helpful. We finally left in disgust. The restaurant is in a separate building in back of the hotel. Breakfast in the hotel was great, rooms great & hotel employees were great.

    5
    « BW Glen Mills, PA »

    I would highly recommend this Best Western location. Family friendly. Very courteous and professional staff. Well maintained property. We asked for a late checkout in the last minute and the front desk personnel went above and beyond to accommodate our request.

    5
    « Beautiful Hotel!! »

    The hotel is beautiful and the food at the restaurant is delicious. With the road under construction, it is a bit difficult to find it if one is from out of town, but Google Maps took us right to the front door. I highly recommend the hotel and will stay here again when I visit my family.

    4
    « A Short Push to Regain 5 Star Rating »

    Best Western Plus Concordville is a wonderful hotel. It is clean, well appointed, provides excellent omelets during the week, and is generally well staffed. However to maintain a top rating you need to take those extra steps, be present and delight the client. So what happened? Checking into the room for a four night stay I was really disappointed there was not an empty outlet on both sides of the bed. I was unable to plug in my iPhone without removing something BW plugged in. Why was this an issue? I mentioned this to the hotel during several stays over the past year, and it was still not corrected. Smartphones are an important aspect of our lives especially when we are out of town, and even more so when we are out of town for four nights. The seesaw of front desk support?? One team was friendly and helpful, while a second team really disappointed. I'm sure this issue will be addressed. I have another night booked at the hotel and will determine future action following the trip. By returning 5 weeks later provides a good opportunity to reassess. I believe this BW to be a solid hotel.

    5
    « Concordville Best Western Experience »

    Beautiful clean Hotel, very accommodating. Comfortable bed and linens. Very nice hot breakfast. I wish more Best Westerns were this nice. Mary Lou and Shawn at the front desk were very friendly. We arrived late in the evening and were tired. Their smiling and friendly attitude was nice to see. Will definitely stay here again. In fact looking forward to it.

    5
    « Impressive hotel »

    This hotel was way more than I expected. Facility is immaculate and beautiful. I have to say I couldn't find anything I didn't like about this hotel, from the lobby, elevators, hallways and rooms, I was impressed with them all. I have stayed at serval other best westerns but this hotel is in a class by itself, it was that good. The only thing more impressive then the decor of this hotel was the breakfast, they even have an omelet station. Here's the unbelievable part, the breakfast is included in the price of the room. I'm pretty confident in my impression of this hotel as we stayed four nights and everyday was as good as the day before. If I could give more than a five star rating I would. My advice, stay here!

    5
    « convenient to downtown without the cost. »

    this hotel is a great experience for those going into the phla metro area without the mindless cost increases pushed by the major outlets. there is not a great diversity of outstanding dining experiences around this area but then downtown philly doesn't offer that much but for a lot more money.

  • 5
    « Great all around »

    Very good price. Good location - very close to shopping, restaurants, and attractions without being so close to the highway that traffic noise was a detriment. Very clean. The breakfast that was included was the best we've ever had in a hotel (Omelets made to order!). This hotel will definitely be at the top of our list if we stay in the area again.

    5
    « Wedding visit »

    Stayed there for a wedding. We had an awesome time. Clean property and friendly staff. Thank you for making everything pleasant. Will stay again if we are in the area on some future time. The entrance is beautiful like the photos.

    4
    « Our Longwood Gardens favorite hotel. »

    We always stay here on our travels to Longwood Gardens. This trip did not disappoint. Great handmade omelets for breakfast a swim for the grand kids at the end of the day. As we stay here many times per year, it's like visiting friends upon each visit.

    5
    « Daughter visit »

    Visited our daughter in school, to bring some of her items him before summer break. Chose a school close to the school & the Best Western Plus was a perfect choice. Target was very close, we were able to shop before leaving our daughter.

    5
    « Great: clean, very comfortable beds, great hot breakfast »

    The title says it all. I would highly recommend this hotel. This trip was business travel. For context, on personal travel, I frequently stay at five star hotels (i.e., I think I have high standards).

    4
    « Great Best Western Hotel »

    This is a beautiful property next to a very nice restaurant. This place is known to have weddings so you may have trouble on weekends getting a room. Staff is friendly. There are only ice machines because they have a pantry. Minor complaint: Note they cannot accept cash! Had to charge a can of soda to my room.

    5
    « BW Concordville Hotel is wonderful! »

    Highly recommend BW Concordville - Glen Mills. The hotel staff are very attentive, the rooms are clean and spacious and the location has lots of shopping. The location is easy to get to from the NYC metro area.

    5
    « Happy Camper »

    Excellent experience for grandsons wedding. Very solid high quality facility staffed with well trained personnel who really worked hard at customer satisfaction.A first class experience - from a seasoned world wide business traveler.who enjoyed every minute.

    4
    « Did The Trick... »

    On the way up. Still doing some renovations (pool closed) but room was clean & comfortable, price was right & came with breakfast. Close to WCSU. Overall did the trick. Good value & location. And looks like it will continue to get better.

    4
    « Lots of pluses »

    Stayed here while visiting Longwood Gardens (10 minutes away) - the lobby is all marble with grand staircases and a very fancy decor. Our room was spacious and I loved the extra attention to small details like a Kuerig coffee maker, a lighted makeup mirror in the bathroom. King sized bed had extra nice sheets, comforter and lots of pillows. Room was quiet except when the heater/Ac went on. Price was definitely good value. Would definitely stay again. Didn't get a chance to use the facilities but they did have fitness room and pool. The free breakfast includes an omelette station, waffles, sausage, bacon, cereals, fresh fruit and lots more.

  • 4
    « Great stay! »

    Stayed here with friends for a weekend trip and was pleased with our stay! I wouldn't say there's anything special about it, it's your standard hotel. Checkin went smoothly. We stayed in a room with two double beds that included tv, fridge, microwave, and a pretty nice sized bathroom. The room was clean, beds were made daily, and there were plenty of shampoos, lotions, etc. provided. Breakfast was a basic layout of eggs, muffins, potatoes, etc. We chose this hotel because it is close driving distance to many wineries which is what we were there for.

    5
    « Comfortable and quiet »

    Spent 2 nights over the Thanksgiving holiday and it was great.The staff from front desk to breakfast and housekeeping were excellent attentive and friendly and helpful.Easy parking easy check-in clean and comfortable room and bathroom.Fridge and microwaveable in room.The complimentary breakfast had all you could want including some gluten free choices they also have coffee all day free along with snacks and microwaveable items for sale Close to Longwood Gardens and Brandywine.We will return

    5
    « Nice »

    Nice location, nice appearance, nice room, comfortable bed, great restaurant nearby, friendly staff, nice breakfast offerings. have always had a nice overnight stay at this location. quiet rooms with thermostats to control air temp - better than most where not available.

    5
    « Best Western Concordville, Glen Mills, PA »

    This has been our hotel of choice over the last 10 years when staying in the area. Exceptionally clean, excellent staff, more than adequate breakfast. The rooms are comfortable and well equipped. The only thing that we would like to see improved is the bathroom ventilation. Exhaust fans would help rid the mirrors of steam from the shower.

    4
    « Best Western-Concordville Inn »

    Stayed here for a wedding. Friendly/polite staff at check-in and check-out. Room was clean and comfy, spacious bathroom. Bed was also comfy -- slept like a log after partying hardy! Found that the facility was a tad pricey -- $139 for a blocked off room. Daughter made her reservation after deadline and got her room cheaper.

    5
    « A Real Find »

    We spent 4 nights visiting family and stayed here. The rooms are very clean and comfortable. The reservation team and front desk were efficient and helpful. The prices can't be beat. The breakfast is a step above the norm. Select your ingredients for omelettes, a real treat. We had a problem with our car battery and the hotel staff was very helpful in getting us back on the road. The hotel is located close to shops and restaurants. This is the place to stay!

    5
    « Review of the hotel »

    Very good room food service The breakfast was very good the bed was very comfortable the hotel was very pretty the hotel was very quiet the hotel was very fancy in the check-in area people the staff were very very friendly

    5
    « Best Western Plus Is The Best! »

    This is one of the best values, and bang for the buck out there. The FREE breakfast was phenomenal, the rooms were spacious, and the staff super friendly. Free coffee and fresh fruit 24/7 just served to make my stay that much nicer. Incredible experience. Well done Best Western.

    5
    « BW »

    Hotel very clean, lobby clean nice appearance, breakfast menu good, food good. Helpful staff, chef very good, I have eaten at the restaurant in past visits and the food there is quite good. Even the ducks were friendly....they 'quacked' at me every morning and evening....the one was cute....

    4
    « One night stay over for wedding! »

    We arrived by 1:30 and I knew ahead of time that check-in was 4;00 but I had requested early check-in so I was very happy when our room was ready for us. We had a bit of a ride so we wanted to be able to relax and get dressed for the wedding since the bus would leave at 4:00. Room was large and updated. we really had room to spread out. We had everything you would expect hairdryer, etc. The bonus was the light up make-up mirror! The only problem I had was that night, even though it got cool out, our room was very warm and stuffy. Air-conditioning just kept on coming on. In the morning I felt that the whole common area was warm, too bad they couldn't just open windows. The breakfast was wonderful, it included many hot selections.

  • 3
    « Hotel stay prior to surgery »

    My primary reason for booking a suite room was to be comfortable prior to surgery the next morning. Upon entering the room the temperature was 65 deg. and the heat was not working. I called the front desk and was told the mechanic had left for the day. So, on a freezing night, NO HEAT! I also was not offered a suite room change.

    2
    « Group reservations »

    While this hotel may be fine for individuals, it has been a nightmare to work with the management for group reservations and group stay. I would not recommend it for a group! There were too many difficulties to list. Also, the pool is very dirty (looked a lot like the summer Olympics!) and the breakfast area was not well cleaned or breakfast items restocked.

    5
    « Best, Best Western Hotel »

    Great Hotel. Beautiful clean room that made my business travel comfortable. The hotel staff was outstanding. Very friendly and accommodating. The complimentary breakfast was great. I had a freshly prepared omelet prepared by a chef at their omelet bar. I want to express that I have stayed at over 100 different hotels in the last year and this was hands down the best experience. Thank you!

    5
    « Clean room and friendly staff »

    Check in was quick and staff was friendly. The room was large, comfortable bed and nice bathroom. Everything appeared clean and organized. I stayed for a wedding at the Concordville Inn and it couldn't have been more convenient. Breakfast was great and express checkout was really nice (just leave the key in the room and leave!).

    5
    « Beautiful hotel with great staff »

    Wonderful experience during my recent visit in Concordville. Great Staff, Nice spacious rooms, beautiful surroundings, great breakfast buffet. The decor of the hotel included many prints from the famous Andrew Wyeth. Loved visiting the Brandywine River Museum close by. All of the staff went out of their way to be helpful. The Concordville Inn next door is also great. No need to drive to go to a restaurant or a friendly bar.

    5
    « Good value! »

    Always pleased with my stay here. Great ambience---feels like it's secluded even though it's very centrally located and there's a lot of shopping and history and art/ culture nearby. Short drive to Chadds Ford and Longwood Gardens. Staff is very courteous and helpful...and rooms are pretty comfortable. The grounds are pretty...gazebo and ducks...unusual for a similar type of hotel

    5
    « Fantastic Rooms and Employees »

    The hotel staff went above and beyond by checking me in early and giving me restaurant referrals. The rooms were excellently decorated, beds comfortable, room was nice and dark(I work 3rd shift). The chef at breakfast was phenomenal!

    1
    « DO NOT GO IN THE POOL!!! »

    First, the check in experience was horrible. The people working at the front desk were not helpful at all. They acted like they didn't want to help you. Like we were the enemy. Not a good way to start the stay. We only stayed there one night luckily. I had reserved 2 rooms through Expedia and was told that they only had one room for my reservation, but they had another room available. The rooms were decent. Your average hotel room. They were clean though, which I think is the most important thing. The breakfast was your average hotel hot breakfast bar. Nothing exciting. We booked our stay here because they had a pretty good rating and they had an indoor pool. I decided before we left Saturday morning that I would let my 2 sons go for a swim, well let me say I am very upset with my self that I allowed them to get into that FILTHY pool. I should have known better when we walked up to the pool and there was a clump of hair floating on top, but my boys ages 5 and 3 were very excited about swimming so I grabbed a towel and scooped up the hair. They both got in reluctantly. My 5 year old went under water and came back up screaming that his eyes were burning. I grabbed my 3 year old before he went under and got them both out of the pool quickly. We ran back upstairs to our room, my 5 year old screaming and crying the entire way, and I quickly put them in the shower to rinse off. I immediately went to the front desk to speak to the manager. Well, let me say he was a huge disappointment. He appeared and spoke like he had no experience being a manger. Never once did he say "I'm sorry that your son was injured", all he gave were excuses and acted like I was in the wrong. I asked to speak to the General manager, who was not onsite, and he said he would have her give me a call. I finally heard from her as we were driving out of town and all she said was that she was going to need more information. I told her I would send her the photos of my sons swollen red eyes and photos that I took of the unclean pool and the hair that I scooped up out of the pool and she said that wasn't necessary. She said she was going to check the chemical levels of the pool tests and get back to me. Shouldn't they check the levels of the chemicals before they allow anyone to get into the pool??? The pool doesn't open until 9:00 am. There is plenty of time for the very incompetent manager to walk downstairs before allowing anyone to step foot in the pool and check the levels. It takes 30 seconds. The pool water was very cloudy and there was a brown ring around each of the filters at the bottom of the pool. I am calling the Best Western Corporate office today. Poor service. I would never stay nor recommend anyone to stay at this hotel. They need to shut down the pool immediately and take it off of their website. I'm very upset with myself for allowing this to happen.

    5
    « Great place »

    This is a very nice hotel.Everything was clean,staff was very helpful and professional. Room was very spacious(had a suite) and clean. Had a microwave and refrigerator. Very quiet, and a morning newspaper to read. Breakfast was a variety of food and very tasty.

    4
    « Wonderful »

    I attended a conference at this hotel and luckily was able to get a room there too. It is beautiful; the lobby, the grounds, the breaskfast area, everything is clean, well cared for and updated. There is a good size mini fridge, a microwave and a kuerig in the room with complimentary coffee and one tea. There were 4 outlets available to charge things My only complaint was the noisy heating/act system. It clunked on and off and woke me at least twice a night. I think the best part of this hotel is the staff. The desk clerks were more than helpful when I told them the ac unit was noisy they offered to switch my room to down the hall but I declined because I thought that one would be noisy too. I want to mention Kim and Roxann who both greeted me when I arrived and were very friendly to me every time I saw them; they asked if they could help me figure things out and seemed to enjoy their positions and helping people. These two especially deserve 5 stars. ??????????

  • 5
    « would stay here again »

    This trip was for travel. (Longwood Gardens, etc.) Picked this hotel based upon other reviews and was extremely satisfied with our choice. An easy 15 min. drive to our destinations. All common areas inside and out were very cheerful and spotless. Front desk personnel were upbeat and very accommodating. The breakfast area was very roomy and provided a "cook your own egg" station. All breakfast personnel were very cheerful. Yes, I would absolute stay here again as this hotel has a very relaxing ambiance and the rooms have been updated. Another plus - restaurant/bar a quick walk through the parking lot. Our dining experience was very good. Thank you BW team for a great overall experience!!

    5
    « Warmly recommended »

    We enjoyed the hotel very much (we were at Oct-2016), the staff was very professional, the room was very clean, nice and wide, the breakfast was excellent, the hotel entrance is pretty nice. Alon and Orly Bineth Lifshits

    5
    « Business meeting »

    The rooms are very clean. Front desk was very helpful gave us a great rate. Free hot breakfast with special order for omelets. Coffee was exceptionally good. Looby was very clean and with marble ballester stairs.

    4
    « Fabulous Breakfast and Indoor Pool for the kids »

    The rooms were clean and had amenities like mini-fridge. Probably the best breakfast buffet I have seen at a hotel of this standard. There were many choices to pick from. The pancake machine was down, but we enjoyed making belgian waffles, there were biscuits and gravy, good suasages, eggs, oatmeal, english muffins, and coffee!

    5
    « A seven day stay »

    For a family emergency, I had to find a hotel nearby my sister's home. For six nights, I stayed at the Best Western Plus in Concordville, PA. It turned out to be an excellent decision. Location is terrific. I was given an upgrade of a suite. Room was spacious, plenty of drawers, two large TV's, comfortable king size bed, fairly quiet, and plenty of free parking. There was always coffee available in the lobby. Friendly staff. And, for me, something really important ? I was able to open the windows (at least to a certain degree) and NOT have the air conditioning running full-time. I would hardly recommend this hotel.

    5
    « Guest of the Week.... »

    This was a great surprise. We had a suite upgrade plus a designated parking space. This was an excellent perk. We spent the day at Longwood Gardens then dinner with with our friends at one of our favorite spots, Byrsa. All and all, a terrific trip.

    5
    « Great Place For A Wedding Reception »

    We have stayed in a number of Best Western Hotels over the years and this was the best. We were there for the wedding reception of a good friend. Our experience with this hotel was nothing but excellent.

    2
    « Terrible customer service »

    I travel extensively and this is some of the worst customer service I have ever received. Aside from the manager calling me a liar for an issue that resulted from their clunkly online booking system, the stay was mediocre at best. I recommend you stay at another area hotel where the managers actually put their guests first and above their own personal insecurities.

    4
    « Good night and great morning »

    Room was great and the breakfast was terrific.Wifi wasn't too good, kept going in and out but there was a wedding there so more young people on wifi may have slowed it. Location was perfect for our Longwood Garden trip and the grounds are beautiful.

    5
    « Near perfect experience »

    From the friendly staff, to the comfortable beds, my stay at the best Western plus here has exceeded my expectations. The breakfast, inclusive with the stay, was a pleasant surprise. I could make my own pancakes or Belgian waffles or enjoy scrambled eggs or biscuits and gravy. The front desk staff was friendly and professional. Highly recommended.

  • 5
    « A Pleasant Stay in the Brandywine Valley »

    My husband and I visit Longwood Gardens at least twice a year. Our usual hotel was full so we tried the Best Western in Concordville. We were not disappointed. The property is beautiful and the service is excellent. Our room was bigger than expected, modern and very clean. The breakfast was outstanding and WIFI easy to use. We will be staying here again.

    5
    « Stayed here for a nearby wedding. »

    Great location, great hotel, missed the free breakfast :( The checkout was at noon which was perfect after a long night drinking at the wedding and the bar located steps away from the hotel. The bar being close was the perfect spot for an after party after the wedding.

    5
    « Excellent »

    Very best hotel. Great stay. The staff was great, the room was excellent. The overall appearance of the hotel was terrific. We used the pool and fitness room, the best. The breakfast was made to order eggs, excellent. Not the typical hotel continental breakfast but something one would expect from a first class hotel. Thanks

    4
    « very nice stay »

    Arrived on a Friday at check in time, a lot going on at hotel with wedding parties checking in. However, the hotel staff was right on top of things and got my party of 4 checked in quickly and efficiently. Room was more than we expected clean thru and thru and very comfortable. Great breakfast and the woman that runs it is very friendly and a great ambassador for the hotel. Loved her hopes she is still there when we visit in the future. Nice exercise facility and the pool has a little patio outside that people were using . Nice well cared for property with a restaurant and bar just behind and banquet rooms.

    4
    « Rock Allegiance »

    The room was fantastic, along with amenities. The grounds were gorgeous, the pool was nice. Our beds were super comfy. Price was 10xs better than those that the concert partnered with and cheaper. Beware though, they put a hold on your credit card for "just in case" which can put a dent in your budget, but will eventually come off. Breakfast was good, a lot of choices and was tasty. Will definitely be staying here next year, just will plan a little more for the credit card hold!

    5
    « Best Western Plus Concordville Hotel »

    The best value in a complete hotel in the western Delaware County/Brandywine area. The staff - from front desk representatives to maintenance people to breakfast room servers to the manager - is uniformly excellent, friendly and caring.

    4
    « Nice »

    Family trip, other reservation wasn't satisfactory, so came here instead. the hotel was close to good restaurants, not noisy, and was a good facility overall. Would definitely come back for any occasion.

    5
    « Great Place- Will Stay Again »

    The hotel grounds and lobby are maintained well. The room/bathroom were clean and up to date. The bed was perfect to sleep in. They offer pack-N-plays at no charge, and have complimentary newspapers at your door first thing in the morning. The breakfast is filling. You can make your own waffle. Close to Longwood Gardens.

    5
    « Best Hotel Experience We've Ever Had »

    This hotel exceeded our expectations. The grounds are gorgeous, the common areas are clean and attractive and our room (single king sized bed) was the cleanest I've ever been in and when I say clean I don't mean everything smelled like chemicals like most hotels do. I'm a germaphobe and I've never been so at ease in a hotel room! The front desk, housekeeping and breakfast attendees were all very pleasant. The free breakfast selection had amazing variety and included vegetarian and vegan options...even soymilk :) we were only there for approximately 10 or 11 hours, and for the first time in my life I actually wished I could have spent more time at the hotel!

    5
    « A great place to stay in Glen Mills, Pa. »

    Our group stayed at the Best Western Concordville Hotel for two days for a wedding. All of our accommodations met our expectations. The large bridal suite was just the right size. Our group enjoyed the use of the roof top bar for relaxing after the wedding festivities. The hot breakfast was fantastic both days and had something for everyone. I can easily recommend this facility of anyone planning a group gathering.

  • 4
    « great buy »

    very nice hotel. Good parking, amenities, nice size room and good bed. They could fix housekeeping inside the room as I found hair in my bathtub and another in my party found lottery tickets within her bed.

    5
    « Excellent »

    Large spacious Room -Free breakfast, eggs, sausage, bread, vanilla yogurt and granola. Waffles you can make. Pancake machine. -Omelet station. Good food. -Close to alot of ammenities and places to visit -Free Parking. -Very Clean

    4
    « Best Western »

    We have stayed here before. Room large and spacious. Free breakfast, eggs, sausage, bread, vanilla yogurt and granola. Waffles you can make. Pancake machine was broken. Food much better this time. Weddings both Friday night and Saturday while we were there but not distracting or noisy. Close to some things, Far from Longwood Gardens

    5
    « OUTSTANDING »

    Our second stay there. Perfect in every way. Spotless, accommodating, professional and friendly. We desperately needed early check in and our room was ready and waiting. You should be very proud of your staff.

    5
    « Top Notch »

    Even though the Best Western Plus Concordville is not close to my destination, and there are hotels that are closer, I have chosen to stay here whenever I am in the area. It surpasses the others. The grounds are lovely. The lobby is beautiful. The room is attractive and comfortable. The breakfast is ample and delicious and included in the room fee. It is good for solo travelers and would be ideal for families with the park-like grounds and resident waterfowl, the game room, and indoor pool for the children and the exercise room for the adults. The staff is friendly and determined to make my stay perfect, and it is.

    3
    « Great Hotel-not so great staff »

    The hotel is great the staff on the other hand not so great. We were there for a wedding and the staff was grumpy and even made a comment of how it "was not a great night" based on the fact that two wedding parties came in that night and he was the only one working I guess. I also have been charged 3 different rates currently waiting to see what the final one is!

    5
    « Excellent review »

    This hotel was a total surprise as it was terrifci and the people were simply great. Everything was above expectaitons including the breakfast which was presented via chefs that were friendly and cooked as requested.

    5
    « This Best Western shines! »

    Beautiful Hotel never looses its sparkle and welcome! You are wise to check for a vacancy at this hotel first! Beautiful grounds, picture perfect! Delicious restaurant within feet of the hotel. Busy highways on each side but once on grounds you will be happy.

    4
    « Very hard to find »

    The directions given on the website of the hotel were very misleading and we drove past the road leading to it twice before finally locating it. The picture of the inside of the hotel looks more spacious than it actually is.

    5
    « Great Stay »

    Beautiful hotel! Had a great time staying at the hotel. Lots of amenities, including a great pool. Breakfast was the only weak spot I would say but more so because of the options. I would have preferred more fresh fruit. The rooms were great and the bed was very comfy.

  • 4
    « Clean, well furnished, polite and helpful staff, great location, only one concern... »

    This hotel is very nice! My husband and I stayed recently for 3 nights. We were very comfortable in our room and the complimentary bfast was good. Location was quite convenient for us. My only concern was with the pool area. Honestly, to me, it looked like I'd walked into another hotel---a one or two star hotel. The water was clean, but the decor was cheap and tawdry looking. Not what we expected for such an otherwise lovely hotel. and the lighting was not clear in the pool area. I used the sauna which was OK. A nice feature. All in all, a good place to stay! We wouldn't hesitate to recommend and return.

    5
    « Best Western Plus Concordville Hotel Glen Mills, PENNSYLVANIA »

    It's a great place to stay, can't go wrong. This is my 3rd time at this location this year, everything has been up to par every time. Great staff, great rooms and great breakfast. Good location, easy to get around.

    5
    « A Plus for This Hotel »

    Impressive lobby. Very friendly staff. Beautiful rooms. Excellent breakfast bar. Clean and well appointed weight room and pool. Very clean bedroom and bathroom. Luxurious appointments all around. You can't go wrong with this hotel.

    5
    « Great place, Excellent service »

    My niece Evaniz and her husband Nelson had their wedding reception at Best Western Plus Concordville Hotel, Glen Mills. Many of the guests, specially family members stayed at least 2 nights, I stayed 3 nights. Everything was perfect beginning to end. Beautiful wedding reception, genuine hospitality, great service, delicious and well presented food, caring staff, great customer service and so, so clean. This truly was a great stay away from home and sharing with the family was so special!! This is the first time that I complete a review but I had to do this one because in reality this Hotel truly excelled in their service.

    5
    « Relaxing and upscale »

    The room was the last on the hallway, and it was ideal location as it was quiet. Breakfast was awesome with lots of choices. The general look of the hotel and the amenities are upscale. If you want a nice hotel in the Brandywine valley, look no further!

    5
    « Great spot to stay »

    Was debating on whether to stay here or another hotel minutes away. Glad I stayed here. The complimentary breakfast was outstanding especially with the made-to-order omelette station. Staff very courteous. Will definitely stay again. Oh yes, the beds were the best! One of the most comfortable beds I've ever been in!

    5
    « Pleasant stay at Best Western Plus Concordville Hotel »

    Room was nice with comfortable king bed. Room had refrigerator and nice size tv. Hotel has an indoor pool and excersize room. The hot breakfast was a nice touch with eggs and omelets prepared for you. Friendly staff.

    5
    « If you want friendly, modern & clean »

    This BW is extremely clean, modern and the staff are friendly. If you are fortunate to be there on the week days you will have eggs made by a very friendly chef. The beds are very comfortable and the good is large with a fresh look.

    5
    « Best Wedding reception EVER »

    This hotel is amazing. We had an amazing experience from the time we arrived until the time we checked out. The hotel was clean & comfortable, The breakfast was very good. The pool was great. The lounge was amazing and the food was just great. The fitness room was big and had everything you need to get a good workout. The staff was very friendly and helpful. I have nothing negative to say about this hotel or my stay. I will go back to this hotel.

    5
    « Wedding stay »

    This hotel is amazing. I highly recommend it to anyone. I was impressed from beginning of my stay until the very end. We were there for my niece's wedding and the whole family stayed 3 nights. The wedding was just stunning. The food was amazing. The property is clean and beautiful. The hotel lobby is beautiful. The breakfast was really good which I was surprised.The staff went out of their way to make sure we had everything we needed. We highly recommend this hotel.

  • 3
    « 2nd Time Stay »

    Philadelphia DNC took all the rooms in PHL so had to hike out to concordville for a room. They hiked the prices here too. Stay was not as good as first time. Room walls paper thin can hear everything in the next room. Kept me up all night. Justus kids crying and waking up allot. Restaurant next door is great. Not my best stay here. Loved my previous stay

    5
    « Great Hotel in Brandywine Valley »

    Best Western Plus Concordville Hotel is a wonderful place to stay while sightseeing in the Brandywine Valley area. It is well situated near numerous gardens, mansions, museums, restaurants, wineries, etc. Rooms are clean, nicely decorated and fit with comfortable beds. The breakfast chef provides excellent omelets. Overall the hotel continues to exceed expectations. Importantly it offers excellent price/value. Try Best Western Plus Concordville.

    5
    « BEST IN THE HEART OF BRANDYWINE »

    The arrival at the hotel is tranquil after driving to get there, it's welcomeing us home. Meg Rowe runs a tight ship at the hotel. Her concdern for guests comfort resonates thru the staff. The front desk staff Shawn Biley, Danuelle, Sara and Annie were very provfessional processing us into the home away from home.Our rooms were impeccably manicured with all amenities and quite. Ther was a family in the room next to mine with a young child and the only time I knew that was when we departed our rooms one morning at the same time. This reflects the quite of the rooms. Breakfast was delicious and all items were hot. and fully stocked.

    5
    « Anniversary Getaway »

    It was our 33rd anniversary and we wanted a special get away. It was our first stay and we had several question. We found all the staff to be helpful and the atmosphere made it just what we wanted "Special". The restaurant was exquisite. Again, very special.

    5
    « The hotel exceeded all expectations »

    Great value & location. I blindly booked this hotel for 1 night and decided to return for a second given the great experience. The staff was helpful & friendly Hotel grounds and property were clean and quiet. Variety for breakfast was huge! I travel for a living and would return without a doubt. Keep up the good work! Mahalo!

    5
    « Very nice place to stay with easy access to many surrounding areas »

    The hotel was beautiful and the staff very helpful. My room was modern, clean and very comfortable. The complimentary breakfast was also very good, especially with the made to order omelet station. Yum! I would definitely visit this hotel again.

    5
    « Excellent Stay Following a Wonderful Wedding! »

    My fiance and I stayed at this hotel following a wedding reception at the Concordville- Gold Ballroom. The Best Western is conveniently located across the parking light as you walk along a brick walkway that is well lit. Our room was perfectly chilled (AC) and the bed was super comfy! Perfect ending to a night of dancing! Thanks! Zak & Laura

    4
    « Great hotel just outside of Philadelphia »

    A lovely hotel with friendly staff. We stopped here on the way to Washington. The double queen room was perfect for our family - two adults and two kids. The kids enjoyed the pool and the breakfast was amazing - we stuffed our faces! They could have better oj, however, and the cappuccino from the machine was not good. The only reason I have not given it 5 stars - I would give 4.5 if I could. Would highly recommend.

    5
    « Sure thing »

    This hotel is conviently located, comfortable, the staff is friendly and the breakfast is great. We come here 2 or 3 times a year with friends and/or family to visit the area. We love Longwood Gardens along with the history of the area and the scenic countryside. One day we will venture into Philadelphia, but we will stay at this hotel.

    5
    « Absolutely Wonderful Time »

    We had a flight cancelled and needed a place to stay and Best Western Plus Concordville Hotel was one of the few place anywhere near the airport that had availability - In short, this is an outstanding hotel, beautiful, clean, friendly staff, well maintained and an outstanding free breakfast. If I'm ever in the area, I will definitely stay there again.

  • 5
    « Great Value, Beautiful Place »

    We were surprised to drive up to this elegant hotel with a green lawn, geese, a pavilion and fountain. The interior has a curving marble staircase. Not your typical BW hotel. Everything was upscale including a chef who made eggs to order at breakfast, excellent staff looking after your every need and constantly cleaning, and a lovely, spacious bedroom. I would stay there again in a heartbeat. The adjoining restaurant is also upscale (and not cheap) but offered a lovely dining experience. I used the Business Center, the fitness area and the lounge. All great. The only drawback was a not super friendly check in clerk (everyone else was amazingly personable, friendly and hardworking).

    4
    « Democratic National Convention »

    Our entourage of 20 people stayed here for 5 days. The hotel is very well managed, very clean, the desk, cleaning staff are remarkably courteous, professional and quiet. This hotel really goes out of his way to provide it's guests with quality service, discrete tones and lots of space to move around or not move around. The rooms are spacious, cleaned everyday unless you don't want it. It's about 16 makes from the airport, but hire an Uber for around 23.00. Well worth the stay.

    5
    « Best Western Glen Mill, Pa. »

    This is our second visit to this beautiful hotel. It is a five star in my opinion. Great location for our needs. Clean and the beds are comfortable , breakfast outstanding. The grounds are pretty with flowers and a fountain in front and flowers at every entrance.. very pleasent place to stay.

    5
    « Baseball tounament »

    We stayed at this hotel for a baseball tournament. Would stay hear again in heartbeat, friendly, restaurant was very good, employees very friendly and helpful, prices were great. very clean, beautiful grounds, pool very nice, nice rooms and bathrooms good breakfast.

    4
    « Overall Great »

    The hotel and food were wonderful. I loved the terrace bar. It was a great way to wind down. My room was clean and the staff was great. Other than the loud AC unit causing a restless night sleep, I would have given stellar review!

    5
    « great value »

    Rooms were clean and modern looking. free breakfast is one of the best I have had in my travels The only negative was that the room air conditioner was a little noisy when it turned on. Definitely recommend this motel.

    5
    « Elegant hotel, beautiful grounds. »

    Comfortable beds in a large room. Large, open area for breakfast with omelets made to order. Restaurant and lounge/bar close by. Shopping center across street. We enjoyed the Brandywine Museum of Art on the river several miles away plus other Historical areas.

    5
    « Comfortable, clean and consistent »

    I would recommend this hotel to anybody traveling and looking for a place to stay in the area. This was my second stay there, and it was as good as the first one. My place of work and my co workers use this hotel a lot and I have never heard of a disappointing experience.

    5
    « Outstanding !! »

    Outstanding service, clean rooms. To top it off great breakfast prepared by a chef. A variety of food & drinks. Thank you for your effort to make it a pleasant stay for us in Pensylvania..The kids loved taking pictures with the ducks.

    4
    « Clean, and a Great Night's Sleep! »

    This hotel is well-maintained and very clean. The rooms are nicely-sized with appropriate floorplans. The staff is friendly. The only thing I would recommend altering is the breakfast experience: it is crowded and the buffet itself is laid out awkwardly. Because it is held in a foyer, it is noisy and there is some annoying traffic as people vacate their rooms.

  • 1
    « Customer Service was HORRIBLE »

    I have never been so unhappy with the running of a hotel in all my life. I frequently travel and stay at a range of hotels. The experience of checking in for a Bridal Party was horrific. Brides room was not ready until 15min prior to her wedding on the grounds of the hotel. They requested her to come to the desk to check in. Unacceptable. She had been available to check in all day and her room was not available until 445. just a regular suite.

    4
    « Beautiful hotel »

    I live 10 mins from here but my home AC died during a heat wave and I am not the type to tough it out.....I have driven past the sign for this place on route 1 and didn't think it would be anything special. Boy was I wrong! The place is beautiful. Very helpful staff at the front desk, spotless room. Room was very large, very comfy. The bath products were from bath and body works, nice scent! I spent a cool comfortable night! The breakfast was a pleasant surprise, with the omelette station in addition to the usual cereals, toast, fruit, bacon, etc. I was a little disappointed when the AC was fixed so I could go home! I have found a new hotel to recommend for out of towners!

    4
    « Definitely a PLUS! »

    This has been one of the finer PLUS hotels. We love the location close to Longwood Gardens and nearby Philadelphia. All the staff were friendly and helpful. This is our first visit to a BW that has an omelette station and a yogurt dispensing machine. Both were fantastic! My omelettes were made to order and tasted great. The breakfast spread overall was the best that we have had. The living area in the queen suite was enormous and we wish that some of that space would actually be part of the bedroom instead, especially when the wall TV in the living room was not big enough and clear enough. With that said, the beds were very comfortable. The hotel grounds were well kept and pretty with a pond and a gazebo. We didn't have a chance to try the restaurant next door. Next time!

    5
    « Sophisticated and Pristine »

    My four night stay at this location was warm and welcoming. I was traveling alone on business and felt like I was at home, due to the hospitality that was provided by the staff. The desk staff was always cheerful. Shawn, in particular, was friendly, witty, and had a willingness to assist in making my stay a positive experience. Billy was also professional and attentive, always wearing a smile. An extensive breakfast line was included in the price of my stay. The breakfast chef was respectful and wanted to please by cooking omelets to meet your personal satisfaction. The breakfast staff was alert to the needs of the clients, making sure breakfast items were stocked and removing individuals dishes, as soon as they were empty, in order to provide a clean and clear area to relax. The custodial staff was constantly cleaning, yet the odor of unpleasant cleaners was not experienced. The grounds-keeping staff was outside every morning tending to plants, grounds, parking lots, and overall outside appearance of the hotel. Overall, the interior was one of sophistication, while the exterior permitted a sense of tranquility and relaxation. My room was clean and modern with a marble bathroom. Water pressure and temperature of the shower/bath was excellent. I appreciated the facilities availability to workout, swim, and sauna. The Inn/restaurant had delicious, upscale meals for a great price. Once again, presented by friendly, attentive staff, willing to meet all requests. I found the location to be quite convenient to the town, yet in a setting that did not make you feel that you were in the center of local business traffic congestion. The best asset of the hotel/inn is the relaxing experience with attentive personnel. I was surprised that the inn/restaurant/lounge was not within the hotel structure and required you to go outside to access it. However, it was worth it and I ate there, most evenings. If a wedding is occurring on the grounds, the festivities may create limited parking, so one needs to prepare in advance, if parking close to the entry is a necessity. All in all, I definitely recommend this place and will gladly return there, if the need arises.

    5
    « Lovely hotel in near Longwood Gardens »

    This was our third stay at the BW Concordville, and it did not disappoint. Even though there was a wedding going on when we arrived, with the wedding party being photographed, we got the same great friendly and efficient service at check-in. The room was clean and so nicely laid out. Even though the wedding party was a young one, and there seemed to be many guests, we slept soundly all night and did not hear any signs of them until the morning. This BW has a little shop with cold beverages - alcoholic and non - and some snacks. The prices are totally honest. The lobby is lovely and a nice place to sit and relax. There is a restaurant right there of decent enough quality - steaks and chops type of place. VERY, very nice place to stay if you're visiting the area.

    5
    « This is not your father's Best Western »

    My past experiences and expectations of Best Western haven't been terrible but honestly haven't been that great. Well this past visit changes all that now. I stayed here recently for a business trip and was just utterly impressed with everything. The exterior of the hotel is beautiful and when you walk in, the lobby is just exquisite. I believe they have just done a major renovation and boy does it show. My room was spacious and clean. The bed was very comfortable and the bathroom was a good size and like my room very clean. The breakfast area is spacious and really has a lot of options. They even have a person there making omelettes of your choice. That this breakfast option is included with your stay is an added bonus. The staff were very friendly and helpful. I will definitely plan to stay here on my next visit and highly recommend it!

    5
    « Spacious and Comfy »

    Stayed in a room with one king bed. HUGE room with space to almost live like you do at home. Nicely remodeled with comfy furniture, good bed, decent pillows. Ask for a room away from the front of the hotel if you don't like road noise. I thought my window was open but it was just a window that did not filter sound too well. Big breakfast daily with tons of choices includimg eggs made to order! Friendly staff and good location, about 20 -30 mins from Philly Airport and easy drive to NJ and Delaware. Game room for kids on lower level along with laudry room and nice workout space. Would stay again.

    4
    « Great Hotel »

    Great hotel. Resort like setting. Very spacious . Absolutely clean . Loved it !! Free wifi . Has restaurant on site. Reasonable. Good food. Great ambiance. Breakfast was great. Has a pool and fitness room and game room. Staff was very attentive. Very close to most of the major sites.

    5
    « Great All the Way »

    I've stayed at many 5 star hotels that aren't as nice. Large newly decorated rooms. Great breakfast program and area. Wonderful staff and located next to a fabulous restaurant. A no-brainer! Great place to stay.

    5
    « Beware Of The Duck/Goose Feces »

    This is by far the most beautiful Bestwestern that we have ever stayed at. Set on a hill overlooking a pond with lighted fountain. Your breath will be taken away when you walk in the main entrance. Rooms are awesome, service is incredible. Breakfast is perfectly set up and they even have a chef to make you a custom omelet. (He is a very serious man, no smiles, no talking, but great omelets) Two problems to be aware of: 1. If you are coming off Route 1 onto East 322 you can not make a left turn into the hotel. You must go to the next red light and make a u-turn. 2. There is an enormous duck & goose population inhabiting the pond area. Don't expect to take a walk around this beautiful facility without stepping in feces. Ask for a room facing the pond/fountain if you want to see it at night because you will not want to walk around after dark.

  • 5
    « Best western Concordville »

    Excellent hotel, friendly staff, very clean and exceptionally quiet. Breakfast was included and was also excelant, included an omelet station and more than enough options to satisfy anyone. This is a great property in a nice area and I highly recommend it.

    5
    « Good access to Philly »

    The Concordville Hotel is an excellent property. It is convenient to both Philadelphia and Wilmington. The facilities have been improved and upgraded. The service is very good. During the week a chef is available to prepare omelettes at breakfast.

    5
    « Excellent Hotel and Breakfast »

    We took a trip to Phila. & Longwood Gardens and stayed at the BWP Concordville. This was a good location for both areas. The hotel has clean updated rooms and a good hot breakfast with eggs to order. It is about a 40 minute ride to Phila and a 15 minute ride to Longwood. There are ample places to eat in the area as well.

    5
    « Wonderful Visit »

    Stayed 2 nights mid-week while attending preliminary rounds of the International Organ Competition at Longwood Gardens. I live less than 50 miles from this location but didn't want the hassle of driving back & forth, especially at night. My room was exceptionally clean, quiet & comfortable with a nicely done updated look & feel. I especially appreciated the front desk accommodating my request for early check-in. I didn't have time to use the gym, pool or sauna but went downstairs to check them out & was pleased with what I saw. Spacious & clean. My visit was enjoyable, relaxing & I'm glad I made the decision to stay the 2 nights rather the commute back & forth. I wouldn't hesitate to stay here again.

    5
    « Very Satisfield Customer »

    We had stayed at this Hotel in the past, and were totally satisfied. This visit was the same. Everything from beginning to end was wonderful. Great location in the Brandywine Valley area, very accessible to all attractions. Highly recommend.

    5
    « The Best in the area »

    It has what the best hotels offer; excellent staff, clean comfortable rooms, complete breakfast including omelet table, free wi-fi, indoor pool and workout center. Close to quaint towns west on Route 1 and multiple museums. While traffic can be heavy in the area, there are multiple major roads to travel to the PA and NJ Turnpikes.

    4
    « Fishing Seminar Part II »

    After the fishing seminar (refer to my review of Harrah's Atlantic City) we decided to visit some relatives in PA. We were originally booked for one night but stayed an additional night. We had a great time. The room we stayed in was on the smaller side but we could see the upgrades that were done since the last time we were there. The complimentary breakfast is always good. Especially on the week days when they have a made to order omelet station. All of our requests were taken care of promptly. The young man at the front desk, Tyler, was a joy to work with. I would definitely stay here again.

    4
    « Could have been a 5 »

    Could have been a 5 if not for trouble with toilet. Ended up having to use a plunger myself. Staff came to investigate and eventually brought a plunger, but left and said he'd be back as he had people needing to check in downstairs. After several minutes (it's after 10pm), I used the plunger myself, eventually gettting the toilet to flush. I didn't hear back from the front desk and the plunger was still where I placed it outside my door in the morning. For a hotel this size and quality, there should be more than a single person on staff at night that can handle more than one issue at a time.

    5
    « Best of the Best Westerns »

    I remember staying in Best Westerns years ago. They were ok. When I told someone about this hotel, they said "Of Course, it's a Plus." Well Plus or not, the family that manages this hotel seems to get that continuous investing and updating pays off. It was as clean as a NEW hotel. You know how with some hotels there's sort of stuff in the corners? None of that here. You know how with some hotels the mattresses are mushy and uncomfortable? Not here. Clean, fresh and comfortable. We stayed 4 nights, but by the time we saw the hotel in person and tried to add a night, it was fully booked. That's the trouble with Trip Advisor - news of these great hotels gets out : ) I'm taking the time to post this review because they deserve all of the accolades they receive. Great stay in nice grounds. We were at Talen Stadium a few of the days, and then also in central Philly. Great location. Great hotel. OH PS 1 and 2. 1. It was quiet! Love that. 2. The chef who makes made-to-order breakfast was so nice and tried to make sure everyone got exactly what they wanted.

    5
    « Beautiful grounds, great breakfast »

    What a great value for such a nice hotel. The grounds are beautiful, the interior looks high end, the work out facility has lots of equipment and plenty of room. The pool has a patio that you can walk out and sit. But the breakfast included with the room was outstanding. A chef is there to make your omelet to order and the sides of sausage and bacon was excellent. The staff is very attentive and friendly. I would definitely stay here again.

  • 4
    « Convenient and comfortable »

    We stayed here while visiting a relative at the nearby (one block) Maris Grove retirement community. It was easy to access, the rooms were good, the breakfast was excellent, and the proximity to Maris Grove was the cherry on the sundae. (Cheaper that the other hotels in the area, as well.)

    5
    « Great Hotel »

    Exceeds my expectation! Nice and Clean. Spacious for a hotel room. Great location. Easy access to shopping mall, restaurants, and local attractions. Many selections for breakfast. There are an extra room for breakfast when crowded. Friendly staff.

    5
    « great »

    The place look like it was just renovated.Every thing was very clean . Front desk was helpful.The breakfast was all we really wanted.The price was very reasonable as well.I would recommend it if you are in the area.

    5
    « Felt very welcome »

    We are looking at hotels in which to plan a social even in 2017. We were very impressed with this facility and will be making our decision on a hotel very soon. The location is a bit east of where we want to be, but we are considering choosing this site very seriously because of the fine accommodations.

    3
    « Nothing special »

    I think it is best to avoid this hotel during the wedding season! Our group stayed in this hotel as we were guests at a nearby wedding, and we found out that there were 2 weddings happening at the hotel at the same time! As we arrived at 1 pm we were told we could not check in until 3 or 4 pm! They offered us a place to change and refreshen as we had to attend our party at 3 pm. When we came back to the hotel it was after midnight and we were booked into our room. Little did we know that the toilet was blocked! So every time we needed the toilet we had to take the elevator down to the first floor! But then in the morning they also closed this toilet off for cleaning! We were told to check out at 11, but at 10 am they knocked on our door, woke us up and they wanted our room! Honestly I don't understand the check in at 3 pm and check out at 10 am? Really? The hotel has a beautiful design, the rooms are nice and spacious - but the staff were not very friendly.

    5
    « Our go to place when visiting family and friends. »

    We moved out of Delaware County many years ago. When we would return to visit family who still lives there, we found very few options close to Delco other than the dusty and dirty airport area. Finally we went out on a limb and decided to try the Concordville Inn even though it is a good 20 minute ride (with traffic) back to the Glenolden area. That was a good 15 years ago at least and it was the best decision we ever made. We have a preferred floor we like to stay on and they grant our request every time. The accommodations have always been clean, comfortable and quiet. Everything you need in a hotel room is provided; microwave, fridge, coffee maker with supplies, plenty of good quality pillows, etc The showers never run out of hot water and there are always plenty of towels. The complimentary hot breakfast with made to order omelettes (Monday - Friday) are always delicious and the same chef has been preparing them for us for as long as I can remember. It is nice to see his familiar face, and he always greets us with a good morning smile. One recent stay I left my brand new cell phone behind (imagine the panic) and it was overnighted to me and they did not charge me shipping costs. In a day where "nothing is for free" I was grateful for the favor. The location of The Concordville Inn is perfect for those visiting Longwood Gardens. Highly recommended!

    4
    « Good value, comfortable »

    Best Western Concordville proved a convenient and mostly comfortable stop for our visit to the Western Phila. suburbs. We enjoyed the indoor pool, free hot breakfast buffet and comfort of our fifth-floor suite. Our only criticism was that some other guests let their children wander the hallways and pool unsupervised, and groups of kids can be noisy at times. However, we would stay there again.

    5
    « BEAUTIFUL »

    Hotel is absolutely beautiful. Staff are extremely professional and friendly. Made to order eggs for breakfast is a huge bonus. Concordville Inn adjacent to hotel is very convenient for lunch or dinner. I cannot say enough good things about this hotel.

    5
    « Best Best Western Ever! »

    We often stay at Best Western Hotels, and they are always fine-to-very-good. But this one is by far the best, a luxury hotel! The room was beautiful, spacious, spotless, and so comfortable. The cooked breakfast is the finest kind, and all of the service was gracious and prompt.

    5
    « Best of Best Western »

    I often stay at Best Western hotels as they are consistently reliable: attractive lobby decor; courteous, friendly, and helpful staff; clean rooms; good continental breakfast; and competitive rates. The Concordville location surpassed any I have previously stayed at. The landscaping in front with the gazebo, ponds, and resident waterfowl was delightful. The lobby was beautifully appointed and the front desk staff was gracious and welcoming on every shift. The room was was furnished with standard hotel furnishings, but the bathroom had a modern flair. Although I didn't use them, there was a fitness room, a game room, and a heated indoor pool downstairs. There was plenty to choose from at the continental breakfast, and the chef made my omelet perfectly. I am so glad that my travel plans worked out that I could stay around the Chadds Ford/Concordville area, and that I stayed at this Best Western. I have already booked another reservation here.

  • 4
    « Almost perfection »

    We have stayed here many times and we love this place. The only thing that has changed that has disappointed us is the free breakfast was very good the first time and maybe even the second time we stayed. At some point maybe a year after we first stayed which was maybe in 2013 the eggs and waffles were no longer matching the rest of the experience. Other than that just that our room refrigerator did not have a freezer. Small detail but one that I look for and use whenever I travel.

    5
    « Best Best Western »

    Needed to stay in the area for an important family event. BW Concordville is often booked to capacity, so we were happy that we got a reservation. The room was renovated since our last visit and it was a wonderful surprise. Beautiful, spacious bathroom - double sinks, built-in storage, step up glass door shower...good lighting. The room was large, freshly decorated with good open area. We were very pleased with the accommodation, and always, the entire hotel and its services.

    3
    « Nice Property »

    The hotel is located on a nice property, and has a retaurant located right behind the hotel the food was resonably priced and good. Room was smaller but nicely decorated. Was clean, but musty smelling. decent free breakfast. Has issues with the pool during my stay so were not able to use as much as we wanted. UNFRIENDLY staff at desk, nice housekeeping. Close to some nearby shopping.

    4
    « Fairly large suite, poor quality breakfast »

    I recently stayed here for a weekend due to an event in the area. The hotel staff were pretty friendly and accommodating. The property was clean and well maintained. We reserved a suite which was a decent size and definitely larger than many suites in other hotels I have stayed in. It consisted of a fairly large bathroom with a sitting room that had a pull out couch, desk, TV, mini fridge, and coffee maker. Then there was a door that lead to the bedroom which had a king size bed and a TV and dresser. It was large enough for 4 adults. The hotel boasted about their free breakfast but it wasn't much at all. It consisted of eggs that seemed to be either instant or made from egg beaters, potatoes, and some unripe fruit. The coffee taste stale as well so we really didn't eat much. Despite the disappointing breakfast, this hotel is a pretty good deal for what you pay.

    5
    « 50th Nursing School Reunion - Excellent Venue »

    Excellent facility and hospitality plus.Very accommodating. Good selection for hot breakfast, omelets included with room. We arrived late and personnel made arrangements for at late meal at the Concordville Inn. Rooms are comfortable and clean.

    5
    « GRACIOUSLY ACCOMODATED »

    Once again Meg Rowe has molded the staff to provide the most professional and attentive to the guests requireents. When you visit please seek out Meg and thank her for the great experience you are about to enjoy. The apperance of the hotel, friendliness of the staff and over all quite and comfort travlers infrequently receive. Thanks again Meg

    5
    « Terrific property and staaff »

    Stayed 4/8-9 at the hotel with a number of other people for a reunion at the Concordville Inn on Saturday. From the get go all of the staff were helpful, friendly and accommodating. The rooms are modern and very clean. I had a number of special requests and they met them with a smile...extra chairs, ice buckets, etc. We all had an excellent stay and from a very picky person I cannot recommend the hotel highly enough.

    5
    « Nice Stay at Best Western Plus »

    Wonderful Restaurant, clean, effecient and great food. Things were convenient to get to and it was quiet. There was plenty of options for free time and the food was the best part of all I would stay again.

    5
    « 9:49 »

    This hotel was a last minute pick. I never thought about Best Western to be so Great. The hotel was clean, the staff was courteous. When they said there was breakfast included in our price we didn't expect the selection offered. From cold cereal to fluffy warm eggs and sausage. The game room was perfect for the kids. The indoor pool gave them something to do. The grounds look like a picture book. After hours there is a nice lounge where you can relax and the restaurant was perfect since we didn't want to go out. I highly recommend this hotel.

    5
    « grand hotel! »

    It was like a 5 star hotel... grand being the key word. The ground were beautiful nice entrance very lovely. Room very modern and clean. Flat screen TV. Nice breakfast with a cook to make omelets. Clerks were very attentive.

  • 5
    « Excellent Property to stay at »

    I was very impressed with this hotel. It was very comfortable, and the staff was more than accommodating to any and allof my needs. I look forward to staying there again when I visit my friends in Philadelphia.

    5
    « Concordville Best Western »

    From the check in process to the checkout, I have an excellent stay at this Best Western property. If this particular hotel was located in my favorite vacation spot (Virginia Beach, VA) I would always use this Best Western as my hotel of choice.

    4
    « pleasantly surprised! »

    This is a great hotel. The suite we were in was very large, clean and comfortable. The Concordville Inn is behind the hotel and has a great bar. The team that works there was very nice and helpful. I would stay again

    4
    « Unfriendly bathroom »

    This is a very nice hotel, but in trying to be trendy they put in bathroom sinks that sit on top of the counter. These are difficult to use if you are only 5 ft. 2 in. Also towel rack so close to cabinet it is difficult to hang towel. Food in adjacent restaurant was only fair despite its elegant appearance. Appitizers overcooked.

    5
    « Suites are HUGE »

    If you're traveling with a family or group, a suite at this hotel is the way to go. Everyone gets their own space. Completely worth it. The décor is a little bit dated. But the rooms are clean. Oh and the walls were very thin. This didn't ever pose a problem for us, but I did notice we were able to hear everything going on around us.

    5
    « Very Nice Hotel »

    Clean with pleasant staff and a good free breakfast. Have stayed here several times while visiting daughter at college and have always been pleased. The amenities are good with a heated indoor pool and sauna and a decent fitness center. There is a convenient shopping plaza across the street with restaurants.

    5
    « Great place to stay! »

    My husband and I enjoy staying at this hotel because the staff is always friendly and helpful, and the rooms are always clean and comfortable. Breakfast is included and there is always plenty to choose from. We love the convenience of this hotel to the Concordville Inn where we thoroughly enjoy dining. It is nice that after a wonderful dinner we can walk across the parking lot and be comfortable in our room.

    5
    « great value comfortable clean will stay again »

    surprised and will stay here again great value and staffing. clean and nice large rooms. liked the location a wonderful quiet night restaurant directly behind the hotel. big selection for breakfast. good one night hotel

    1
    « Hoping For Better »

    This hotel is listed as mandatory for soccer players families to stay at for an upcoming soccer tournament. First game is at 8am. Breakfast starts at 7:30. We must be at the field for that time. If we must stay at this hotel, shouldn't we get breakfast? Wouldn't you think they would start earlier to accommodate the traveling families that day? I'm hoping for better.... Maybe management sees this and recognizes the need to begin earlier that day. Fingers crossed. It would make for a much better experience at this location.

    5
    « Awesome Hotel »

    I would highly recommend this hotel, the hotel itself is beautiful; the staff are great; the amenities are amazing; the bathrooms are huge. We stayed for the convenience of a soccer tournament but this venue is great for wedding (one was going on during our stay.) The grounds to the hotel are beautiful...We will stay here again for sure if the need presents itself

  • 5
    « The Concordville Inn »

    I've stayed there multiple times and it is always first rate! The omelet bar in the morning is to die for!!! The staff, amenities, and overall appearance are all top shelf. I highly recommend this resort to anyone and everyone I meet.

    5
    « facilities »

    I loved this Best Western! Recently renovated, the room and whole décor of the facility is excellent. When I returned home, I checked into the availability of a Best Western near Havre de Grace,MD for my wife and I to go for a weekend getaway in May. Thank you for a relaxing and comfortable night to make my business stay more relaxing.

    5
    « Always A Pleasant Stay »

    I usually book boutique hotels when I travel, but when in the Brandywine area I most frequently opt to stay at the Best Western in Concordville. The staff is professional and accommodating. The rooms are clean and sufficient for an overnight stay. It is also in a great location for shopping and dining at Terrain, browsing The Shoppes at Brinton Lakes, and a reasonable drive to Longwood Gardens.

    5
    « Great Experience »

    Best in the area and reasonably priced. I have stayed in several hotels in the area and this is top of the line. Great location, great people, great food. When I was checking out the location priority to attending my reunion I met Meg in the hallway and she took time out of her busy schedules and showed my the location of the ballroom and discussed the activities scheduled for the evening. I told her then that I would return and have stayed true to my word, and it was not a hard decision to make. My father was doing well on his chemo treatment; however, he took a turn for the worst. but we're trying to get him back to where he was. Staying at this facility is the best decision I've made and worth every penny, This is my first choice and I will return! Please feel free to contact me if you have any questions or concerns, at work, 702-455-4306 or my cell, 702-234-1185.

    5
    « Revived and Well rested!!! »

    My husband and I enjoyed our little oasis at the Concordville Best Western hotel! There is so much to do there from competing in games to swimming in a heated pool or relaxing in the sauna or working out in their weight room. The room service was superb! I ordered a prime rib sandwich with provolone cheese and horseradish mousse that was to die for. My husband said his burger was top notch! Food was hot along with courteous service. Our family joined us for Sunday brunch. Karen our waitress was kind and attentive to our requests. We're already making plans for our next visit.

    5
    « Meeting with old Friends. »

    This was an excellent location and everything associated with our stay here was outstanding. The staff and available extras were fabulous. Our dining experience was handled with having a large number of people very perfessionally

    5
    « Beautiful and comfortable »

    Knowing that Best Western usually offers a pleasant stay when travel, we booked a room at the Concordville Hotel. We were very pleasantly surprised! The hotel itself is "grand" (marble steps and lobby, fountain in lobby, etc.) and the room was very nice and spacious. Beds were very comfortable. Staff were friendly and helpful, especially Tyler, who checked us in when we arrived. The complimentary breakfast was good - a wide variety of traditional foods, plus an omelet station where you can order your own favorite combination. We would definitely stay here if we're ever traveling this way again.

    5
    « Very relaxing stay! »

    They have very quiet and relaxing rooms. The rooms are very clean and comfortable. The free hot breakfast is very good...chef does a great job. Rates are reasonable. Overall, a nice place to stay. Restaurants and bar across the lot. Food at the lounge was very good...great service.

    5
    « Clean, quiet and friendly »

    Great room at a great value...close to shops and eateries...our go to place when visiting this area. We enjoyed the breakfast that came with the room...hot eggs, homefries, and sausage links. I made my own waffle with their waffle station which was fun! Great cup of coffee and lots of choices for fruit.

    4
    « One of the nicest BWs we have stayed in in the US »

    I have often wondered what made a BW a BW+ but this hotel deserved the +. Very nice building inside and out. Quick check-in even though we were a little early. Good breakfast and the omelet station was a definite plus! Nice restaurant but portions were too big, a senior menu would have been appreciated. Nice big room, comfortable bed, fridge and microwave. Housekeeping didn't replace coffee, coffee cups and plastic cups every day but replaced towels even when we hung them on the towel rail. Not a big deal but I had to go to reception a few times to replace. Also had problems with the TV a few times. Engineer told us to unplug for several minutes and then reconnect which was pretty simple but it would be nice to have this info in the room. Nice look and sauna but a clock would have been nice. Would not hesitate to recommend this hotel.

  • 4
    « Better than the average bear. »

    Beautiful location and property. Amenities galore... nice people. Bed was hard, walls thin ( I could hear the guy next door OVER my own husband and teen snoring). As the hotel cannot control the level of sound made by a human snoring, overall, a nice hotel and will likely stay here again.

    5
    « Best Western - Glenn Mills PA »

    This hotel is super clean every time I stay! The floors shine, rooms are clean, its a beautiful facility. I travel weekly, utilize different hotel chains in various areas and recommend this hotel to anyone.

    5
    « Great stay »

    We always return to the best western while in glen mills. Very nice furnishings and marble everywhere in the lobby. Nice touches in the rooms and great pillows. Breakfast is OK. The eggs appear to be the powdered type and the biscuits were quite hard this time. Great waffles and pancakes - custom omelettes made to order M-F. The restaurant up the Hill is fantastic!

    5
    « Great Stay »

    Second visit to the area and returned to the Best Western Plus in Concordville. The bed is very comfortable, lots of pillows to chose from, the water is hot and pressure is great; the staff has always been pleasant and helpful. The restaurant behind the hotel has a bar/lounge area as well as a formal dining area. The staff in the lounge are friendly and make you feel welcome! Enjoy the snacks and cheese/crackers while having a beverage and the food is fantastic. This is my hotel of choice when visiting the area.

    5
    « 2015 New Year's Eve Gala »

    The 2015 New Year's Eve Gala was fantastic. The food far exceeded our expectations - it was truly excellent. The band was top notch and kept the crowd on the floor all night. They catered to all tastes. The ballroom is beautiful and the service was 5 star!! I'll be back again next year with even more friends. Getting a Philly soft pretzel as we walked out the door at 1 a.m. was just the right finishing touch. We all made memories!

    5
    « High Value »

    We had a memorable stay at the Best Western Plus Concordville. First, the room and bathroom were luxurious and welcoming. The room art, furniture, and window treatments were over the top. Also, the chef prepared breakfast and fitness center are always excellent. This is based on my numerous stays at this hotel. This hotel has the best fitness center with a variety of weight machines and cardio equipment. Also, the fitness center is spacious and clean. The overnight rate was reasonable and a great value too.

    5
    « New Year's Eve Gala!! »

    This was by far the best New Years Party I've ever been too!! Everything was absolutely beautiful !! When I walked in I couldn't believe how it looked, "Magical" describes it the best! The food was delicious! The drinks were so well made, with great service! Thanks so much for a truly memorable night!!

    4
    « Not too far from Longwood Gardens »

    We stayed overnight after a good long day at Longwood Gardens. Overall, the areas were clean, nicely done, well furnished, and reasonably priced. They have an indoor pool and complimentary breakfast. It was cute to see ducks outside as we were eating. Would come again.

    5
    « New Years Eve Gala »

    This event was far more than I expected it to be. The gala was a 5 star event from start to finish. The staff was very friendly and efficient. The appetizers were over the top! From the crab cake station where they prepared freshly made cakes to the oyster/shrimp bar which was ice cold and very plentiful. The lamb chops were tender and very tasty. The drinks just flowed many stations where you didn't have to wait. Courtesy and professional was the key words to express how much we enjoyed the bartenders. Our surf and turf meal was beautiful. A large lobster tail and tender filet was the highlight of the night. The dessert table was huge and yummy. Last but not least (for sure) was the Midnight Hour band was fantastic!!!! Many thanks for a great and memorable evening. We had a blast! Jeanette Iacobucci

    2
    « Beware of wolves in sheep clothing »

    We arrived at the hotel and got our room rather quickly. BUt that was about the best I can say about the hotel. the service was horrible!! The front desk personel , the manager ,and cleaning staff. I got yelled at when I complained about no coffee for us when we arrived. There was an empty desk beside the check in desk that could be used as a coffee bar. Her excuse was there are too many Christmas decorations. We stayed for 2 days so that we could visit Philadephia with my mother during the holidays. After being in Philadel[hia all day we ordered room service from their restaurant. The Restaurant is fabulas!! Unfortunately we received our room service in a plastic bag like we order fast food. REALLY! There was not a table in our room so we eat in bed. I think eating with a crumby bed. What Class!! When I got home I was missing my phone charger.

  • 5
    « Perfect for Us! »

    This hotel was perfect for us. The 2-bedroom suite was exactly what we needed. The beds were extremely comfortable, a top notch breakfast, a great location, clean and the staff was friendly and very helpful. We will be staying here again and recommending this hotel to all of our family and friends,

    5
    « Comfortable hotel, has a pool, and reasonably close to Longwood Gardens, »

    We stay at The Concordville Hotel whenever we visit Longwood Gardens and have never been disappointed. The hotel is located close to many different restaurants. Breakfast is provided and is wonderful - eggs cooked to order are available. There is a pool and plenty of parking. Very nice hotel.

    5
    « Personal Experience »

    Met family for Xmas eve dinner at buffet with Santa Clause. Everybody commented about their excellent experience. Rented adjoining rooms for opening gifts after dinner. We have met at the Concordville on Xmas eve for over 10 years.

    5
    « Concordville, Best Western »

    Dramatic entrance, nicely decorated/ holiday season. Excellent hotel, great location, beautiful, very clean, modern. Rooms are nicely decorated, stuff is patient and helpful. Bedding is very comfortable, clean. Close to a new shopping center..

    3
    « 2015 NYE GALA /bathroom problems/Cust service »

    My Gf and I went to stay at the Concordville Inn Best Western for the 2015 New Years Eve Gala We got a king suite. The room was clean. It has a fridge, microwave, hot tub, tv, comfortable bed with clean sheets/comforter( see photos) Nice spacious area for the suite. The Bathroom was a major problem. For starters- the hot tub doesn't work (see photo) We wasted 30 min trying to figure it out and gave up trying to turn it on and when i called front desk they said none are working due to remodeling, but they still have instructions on door and no sign stating that the hot tub doesn't work. The bathroom very dimly lit. shower is darker than most closets. no light inside bathtub. Two out of the six light bulbs were not working (see photo) Bathroom sink fixture knobs were on completely backwards. It was very annoying(See photo) Bathroom wallpaper a little dated(see photo) No bathroom. ventilation which is a huge problem which could not control any odors. I was surprised that the wallpaper wasn't all coming off from the moisture. That could cause potential health issues with mold allergies. The customer service seemed to have gone downhill For starters when I called the front desk and ask for towels, I was put on hold for 10 min after I started to mention how many I would like. I finally gave up and called back , the front desk gave an attitude like ?Yeah you were telling that long list of what you wanted?..? Needless to say he was a bit rude. When he finally took the order on how many towels( and types I needed) The housekeeping showed up at my room. When I knocked on the door, I was greeted by a housekeeper that wasn't polite or chipper. She seemed like this was a bother and she acted like she wasn't interested in being courteous. She sure perked up after I gave her a tip though. As I experienced last year the TV volume is still set maximum of "15" which is too low to hear - and even harder the AC/Heat is. I think they do this because of thin walls? Well what's the point of a television if you cannot hear it! Its not very fair at all to the guests, especially my gf who is hard of hearing. And its so far away from the bed that you would need to sit up close to hear anything. It ruins the experience. The Best Western needs a lot of work for it to be recommended. The gala has its own problems Too many people to a table ( 12 for only a 6 footer) No where to put anything. We were all bumping into each others elbows. Too many place/glasses and nowhere to put anything else. The band was great( Midnight Hour) but I noticed there were 2 tables at the front close to the speakers. It might have been a bad experience for them being so close to them( hello ? tinnitus?)I hope I never get seated there if I come back. The dinner was served a bit too late and the filet mingons were all not well done( I had to ask for them to fix that) Also , I know people who work in catering and they left too many dirty plates and dishes during the gala. It was dirty dishes everywhere in the lobby where the bar is. That wouldn't have happened anywhere else Be forewarned of both the gala and this BW.

    4
    « So much fun! »

    We stayed at the hotel for a mini-vacation. My son loves the pool and the game room. The pool is sparkling clean and the perfect temperature. The breakfast buffet has an omelet station, tons of breakfast meats and plenty of kid friendly choices. The front desk staff was friendly and helpful.

    5
    « Best Western Plus Concordville Hotel »

    The best overall value in the southwest Philadelphia, PA/Wilmington, DE suburban area. Superb attention and support from the staff even during the recent Christmas holiday. Another benefit is being a very short walk down the driveway from the Concordville Inn restaurant and its excellent snapper soup.

    5
    « Totally enjoyed my 11 night stay »

    See previous. I will be coming back to the Concordville BW. Enjoyed my stay ii night very much. All personal were top friendly and professional. The bars and restaurant were excellent. Bar tenders are second to none. When I move back to Glen Mills area I will be a customer of the Concordville Inn

    5
    « BEST HOTEL WEST OF PHILADELPHIA »

    The hotel's grounds are impeccabily maintained and like all other things "First Impressions make the Best impressions" statement is true about this hotel. The staff greets guests like famiy rather than "Heads on the Beds", Meg Rowe runs a tighjt ship and her staff exudes her care for the guests from the check in to the check out. When I have friends coein from out of state we stay there because of the close proximity to the historical and cultural sights of thw Brandywine Valley, Philadelphia and all things in between.

    5
    « Best Western Concordville »

    Always go back to this same hotel when I am in the Brandywine area (Longwood Gardens). Great hotel has everything you need and very clean....Wonderful staff,restaurant and great pool especially for kids.

  • 5
    « Quite nice... »

    I stayed at this place for just one night: The hotel is clean, the rooms are modern and large and the staff is friendly. By American standards the breakfast was spectacular, especially the fresh omelettes were a delight. The Spa was not so impressive. First of all there were no bathrobes for the guests so you had to redress in the spa area. Also there is no shower in the front of the sauna. So people would probably use it and then jump into the pool afterwards without cleaning themselves. I would really urge the management to fix that problem. But that is my only complaint, so I'd definitely come back.

    5
    « Good Hotel and Wonderful Breakfast »

    The hotel is a very reasonable value and comfortable hotel in the area. What makes it great is the omelet chef and the breakfast. You will not find any better in the area. The price is reasonable and competitive for area.

    4
    « Excellent customer service. »

    Very accommodating staff. We asked for early check in and as promised our room was cleaned and ready to check in when we arrived. Clean rooms, free breakfast and an indoor pool too! Very nice hotel overall.

    5
    « Awesome »

    This is a great hotel! Clean, friendly, and close to everything you would need when you go to Philly. The hotel is great for families as well as solo business travelers. Unfortunately the egg guy was not working on Saturday the breakfast is good with many choices.

    5
    « Beautiful! »

    This Best Western Plus is probably the nicest one we have stayed in so far. The setting, grounds and entry are lovely. Our room was spacious and spotless! The restaurant was lovely as well and the food delicious! Always look for Best Western Plus or better, and have not been disappointed so far!

    5
    « This is not your mom's Best Western! »

    This place is beautiful. Does not look like a standard Best Western. The employees are very friendly and rooms are updated and clean. No complaints at all. The breakfast is good too. There were a lot of choices and a person cooking eggs.

    5
    « Overnight stay »

    Close to Longwood Gardens. Many shops and restaurants near by. Plenty to see and do. Well maintained hotel. Good value. Breakfast was delicious!! Many HOT options for a Saturday morning. Close to Wilmington DE

    5
    « Lived up to the reviews! »

    I am a "Marriott" gal, but after reading the reviews on here, I decided to give this place a chance. I'm so glad that I did! We traveled here from Tennessee to have Thanksgiving with family. Excellent facility ! Easy and helpful check in. Great beds. Spacious room. Outstanding breakfast with an omelette chef during the weekdays. Unfortunately, I became ill on Thanksgiving morning. The staff were so helpful in getting me directions to an urgent care facility. They were so great about giving us supplies and letting me rest in the room without being disturbed. They also delivered a roll away bed to our room so that my traveling buddies did not have to sleep with the "sick one". I'm very impressed with their attention to detail and we will definitely stay here in the future.

    4
    « In for business and service was great »

    Recommended by others and I was very satisfied. Motel room was very nice and restaurant and bar at the Inn behind the motel was very good. Inside of motel was very nicely designed and the room was comfortable.

    4
    « Relaxed, confortable, home away from home. »

    Comfortable and conveniently located off Route 1, close to shopping, restaurants, and Brandywine River area attractions, we enjoyed our time in the hotel. A super feature of this hotel is the fabulous included breakfast. Impressively competent chef Tony cranked out delicious omelets promptly to order. Wife and I stayed Monday and Tuesday with two other couples. Hotel staff was pleasant and responsive. Sergio (and others) at the front desk were outstanding in handling our group's somewhat complicated reservations. The hotel was quiet - no wedding revelers as another reviewer experienced. Our fourth floor "Executive King" room was fine: large, clean and mostly comfortable. I would have appreciated a newer mattress, wife thought it was fine. The humongous bathroom had a Jacuzzi bathtub, though the desk staff seemed surprised that it worked. Apparently the hotel is in the process of disabling/removing these formerly stylish attractions, and does not advertise them as a feature. One of our friends was upgraded to a large-apartment-sized fifth-floor suite. Could serve well as a permanent 2BR home! For me and my allergies, an absolute requirement of any place I stay is an absence of pets and smoking. This place fit the bill -- pet free (service animals excepted), and smoke free. The hotel has a good stand-alone restaurant and bar. Monday evening, we partook of the happy hour prices and freebies . Pleasant and friendly place. It you are visiting area attractions, it might be worthwhile asking about package tickets for sites such as the Brandywine River Museum and Longwood Gardens

  • 5
    « Very Satisfied »

    This is a wonderful place to stay,clean, pretty ,accomadating,good B'fast and the staff is very good.Would refer anyone to this hotel.COMFORTABLE........ Can't wait to go back .......Need to see morein the local area Longwood gardens museums etc.

    5
    « Great place to stay »

    You normally don't think of a Best Western as being a high class hotel, this place is an exception. The place is usually booked solid on weekends due to having banquet facilities and hosting weddings. The grounds are beautiful with fountains and gazebos. Staff are very friendly and helpful. I would recommend this place.

    5
    « A most inpressive Hotel »

    I travel a lot for business and this was a great hotel. Looks, services and amenities were all top drawer. I Will be back. This WB+ looks more like a resort than a hotel. Lobby is white marble and has plenty of parking. The restaurant is separate and very good also. Overall, my best ever business stay. I must reevaluate and apologize for my underestimation of the Best Western Franchise.

    5
    « Excellent Stay »

    I stayed at this hotel for a business seminar and it was an excellent choice! I only stayed for one night but the hotel was clean, and very comfortable. All the staff members that I interacted with were friendly and responsive. The bed was super comfortable and I was able to get a great night of sleep before my seminar, which was important to me.

    5
    « Very nice hotel »

    Although we only spent one night at best Western, it was a very enjoyable experience. The staff were very friendly and helpful. The rooms were pleasant. The buffet breakfast was good; there were a lot of choices.

    5
    « NOT JUST A HEAD ON A BED »

    This hotel is truly one of the gems of the Best Westreen chain due largely in part to the professionalism and inspiration of the General Manager Meg Rowe. She continuauly instills in her staff and exudes the care and comfort to we travellers. She went above the requirements to make us feel like guests in her home rather than just "Heads on the Beds". The grounds of the hotel are dressed in the seasonal attire now being Autum very "Fallish" and neat. The rooms are clean, quite and all amenties and operating equipment up to fully stocked and operational. Being nesteled in the Historic hub of southeastren Pa it lends easy access to Philadelphia, Wilimington and MANY of the Revolutionary War and other Historic sites, great reasturants.

    3
    « Not worth the price »

    Atrium lobby and freebies were nice but room facilities need work. We chose this hotel because of closeness to airport and need to return rental car. The room was spacious but dated, bedside light burnt out, no cups in bathroom, bar sink had no water, and tub had mold around it. Some road noise too. Room values a little farther out from Phily are much better.

    5
    « Comfortable in Concordville »

    Returning to a hotel where you have previously sayed has its perks. The comfort level was appreciated and the breakfast very much enjoyed. The rooms were still beautifully cleaned and we actually used the pool and sauna this time! The comfortable warm indoor pool provided a gentle workout with a comforting warm up in the sauna afterwards. Pool towels were actually soft and large enough to use! Unfortunately, the heating system is still very loud and I woke up several times, even with earplugs. That is the only disappointing aspect of this property but it must be a design flaw. We will return, it's a beautiful place near Longwood Gardens.

    4
    « Business Trip and 1st time stay »

    I stayed at this hotel for one night on business. I had heard from several coworkers who had stayed there before that this was the "best" Best Western. I definitely have to agree. We arrived in the evening and the drive up definitely makes you think you are not at a Best Western. The hotel is situated off the road on a small hill. Once we walked into the lobby, we were all impressed. Beautiful marble staircase leading to the second floor. Front desk staff was helpful, friendly and efficient. My room was spacious and comfortable. The bathroom was also a nice size. The room was clean and well taken care of. Bed was comfortable and I had a good night sleep. The hotel was very quiet. Breakfast in the morning was very good. A lot of good choices along with an omelet station. Impressive for a free breakfast. I definitely would recommend this hotel and would stay here again.

    5
    « Beautiful Scenery »

    This hotel was a wonderful surprise. The property was gorgeous: there were 2 gazebos, 1at the edge of the pond. There was a small walkway to a sitting area over the pond and a tiny waterfall. Inside the lobby was stunning. The room was large with a microwave, fridge and safe. It was spotless, we did not have a musty odor as some people stated! There was an indoor pool and sauna. Breakfast was included and there was something for everyone, even an omelette station. The staff were all very knowledeable and friendly.

  • 3
    « Allergy haven. »

    If you have allergies, do not stay at this hotel. It reeks of mold and mildew in the hallways and room. Our allergies were at full peak at this hotel. We stayed for two nights and the whole time we were stuffed up and unable to breathe. We found out that this hotel is over 50 yrs. old and it shows. We were in a king suite and the room had many issues. The bathroom door wouldn't stay open without putting something in front of it. The vanity was very low and looked liked it was made for a child. The carpeting is old and worn. The pillows on the king sized bed were tiny (five small pillows) across it. The sheets were very scratchy. At least the mattress was comfortable. The heat/AC unit sounded like a jet engine every time it turned on. Luckily, the bed area had a separate door to close so we could get some sleep from the very noisy heater. We had to call the front desk at 12:30 in the morning because some people in the room two doors down were drunk and running up and down the hallway waking up us. This continued for about an hour until they were told to stop. The WiFi in the hotel is a joke. Most of the time all we could get was one bar on our phones/computers. We kept getting dropped from the network. It didn't matter where you went in the hotel, it was the same everywhere. The only positive we can say it that the breakfast was better than most hotels. The chef does a great job cooking you an omelet to order and there are more choices of items than most breakfasts. All in all, the hotel needs a makeover in the rooms. The smell was the worst part that made our stay unenjoyable.

    5
    « 1st time stay »

    This was our first time staying at the Inn. The lobby is very elegant with a warm welcome. The team members that we encountered were very polite and attentive to our needs. The room was very clean, spacious and had everything we needed. Breakfast was great, lots of seating for the large groups of guest enjoying it. We would definitely recommend it and stay here again.

    5
    « Fall Getaway »

    We visit Longwood Gardens as often as possible and we always choose this hotel for our stay. It is convenient, clean and comfortable. The staff is friendly and helpful and the breakfast is great. We will be back.

    5
    « Great stay »

    The Breakfast was fantastic, tasty and large variety. The rooms were clean and very quiet even though there was some kind of kids group near us. The hotel is beautiful but finding the front door for reception to check in was difficult in the dark Needs more lighted signs around the restaurant at the entrance from Route 1 to find which road takes you around the front.

    3
    « Okay »

    Okay service and staff. Lobby looks great. Shawn could have been nicer. He has a bad attitude and doesn't seem interested in giving good customer service. He doesn't seem to get along with his coworkers and they don't seem to like him either.

    2
    « Reviews are deceiving »

    My friends and I stayed at this hotel for girls night out. Almost all the reviews were outstanding and most people really liked the hotel. I will mention the good first. The location is ideal. It is directly across the street from upscale shopping. The hotel grounds and landscaping are beautiful, however, the hotel accommodations were subpar. The rooms are in need of updating, the heater was extremely loud and we killed a bug in our room. Breakfast was nothing to write home about. Unfortunately we would not stay here again.

    5
    « I love Breakfast and the Staff »

    If you have breakfast, make sure you tip Chef Tony. Every breakfast is delicious. I only wish that they would add a chicken or turkey option with breakfast. The staff is always helpful and courtesy. I can not wait until my next visit.

    4
    « Reunion »

    A good place for a moderately priced High School Reunion. Good food for a low price buffet dinner. Attentive staff and clean rooms. located in Concordville Pa ,well located for our class graduates. Only stayed one day, morning breakfast included. Breakfast was adequate .

    5
    « 3 Night weekend stay »

    Stayed here for three nights over the weekend. This is a fantastic hotel. Very comfortable and clean. The breakfast was one of the best hotel breakfasts we've had. Beds are super comfortable, and the showers are great!

    5
    « This is wonderful Hotel to stay in! »

    We had to travel to Pennsylvania for a dear friends memorial s We stayed 4 nights. From arrival to departure we could not find anything but great employees who were helpful and pleasent. The room was beautiful and easy access with the elevators. The Lobby was another eye catcher with beautiful lighting. It is tastefully decorated creating a relaxed atmosphere. Breakfast was wonderful with a chef to cook you delicious omlets. My stay has spoiled me. Great place to stay. This area has many things to see, not my reason for this trip., maybe next time

  • 5
    « Great stay!! »

    We thoroughly enjoyed our stay here! The hotel is very nice, clean and comfortable. The staff is super helpful and friendly! The rooms are large, as well as the bathroom! This is definitely the nicest Best Western I've ever stayed at! The breakfast is great as well!

 

Llegar al hotel ...

Todas las indicaciones

·Desde el norte: tome la autopista de peaje NJ en dirección sur hasta la salida 2 (Swedesboro) hacia la 322 dirección oeste. Tome la 322 dirección oeste hacia el puente Commodore Barry Bridge hacia la 95 dirección sur. Tome la 95 dirección sur hasta la salida 3A (carretera nacional 322 dirección oeste hacia West Chester). Siga la carretera 322 dirección oeste durante aproximadamente 13 kilómetros hasta la entrada del Best Western Plus® Concordville Hotel, situada a mano derecha. ·Desde el sur: tome la carretera interestatal 95 norte hasta la salida 8 de Delaware (202 norte), avance aproximadamente 13 kilómetros hasta la carretera nacional 1 y gire a la derecha en la carretera nacional 1 nort...

ver más