Best Western Hotel Concord Inn & Suites,  Concord

4.0/5  - basé sur 484 notations.
97 Hall Street, 03301-3421, Concord, United States - Ver el mapa
+1 603 228 4300 +1 603 228 4301

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Elija este elegante hotel de Concord, Nuevo Hampshire, que ofrece desayuno gratuito y acceso gratuito a Internet. El Best Western® Concord Inn & Suites está situado en la capital del estado de Nueva Hampshire. Este hotel galardonado con el Premio Chairman's Award 2014 ofrece con orgullo lo mejor en servicio de atención al cliente e instalaciones a un precio muy asequible. Los huéspedes que se alojen en nuestro hotel estarán situados a poca distancia de los eventos de la NASCAR® en el circuito New Hampshire Motor Speedway®, el planetario y el centro de ciencia McAuliffe-Shepard Discovery Center y el Centro Capital para las Artes. Entre las principales actividades al aire libre de los alrededores se incluyen esquí de talla mundial en Pat's Peak y Mount Sunapee en las impresionantes White Mountains. En el cercano Lago Winnipesaukee se pueden practicar deportes acuáticos y admirar la belleza de la caída de las hojas en otoño. ambas actividades son muy populares entre los viajeros. Las habitaciones, espaciosas y bien equipadas, incluyen televisión por cable vía satélite, Internet de alta velocidad gratuito, microondas y nevera. Entre otros servicios e instalaciones del hotel se incluyen una piscina cubierta climatizada, gimnasio y desayuno caliente completo gratuito con prensa del día. El hotel también incluye salas de reuniones de lo más moderno con servicios de negocios mejorados. Se admiten mascotas con restricciones. Si desea disfrutar de un servicio de atención al cliente de primer nivel y de una fantástica ubicación, haga su reserva hoy mismo en el Best Western® Concord Inn & Suites.

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Habitación 1

Opinión de nuestros clientes


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Basado en la opinión de 484 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
194
Muy bueno
 
180
Bueno
 
69
Mediocre
 
28
Horrible
 
13
Con amigos Con amigos 30
De negocios De negocios 66
En familia En familia 191
En pareja En pareja 148
En solitario En solitario 32
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Best Western Concord Inn & Suites,Concord
  • 5
    « clean room, friendly and helpful staff »

    My husband and I stayed here for my husband's graduation weekend. The hotel was very clean, staff were friendly, full breakfast was delicious, checkin and checkout were very easy. My parents' room was right next door to ours. They got a suite, which was huge! Had a fireplace and jacuzzi and spacious rooms.

    5
    « Perfect »

    Location was perfect. Breakfast was amazing. Room was clean and beds were comfortable. Staff went out of their way to make sure we were comfortable. My grandkids enjoyed the pool and my elderly father enjoyed a good game of chess. Even with the busy weekend, comic book show and basketball event everything was perfect.

    5
    « Short trip »

    Nice,affordable,great breakfast scrambled eggs,bacon,sausage,waffles,yogurt juice,coffee bagels,cereal variety of stuff. nice pool small exercise room very friendly staff.will stay there again.awesome stay

    4
    « Short stay »

    Stayed overnight one night last minute. Check in staff was great. Room was clean. Bed was comfy. Breakfast had a lot of options and area was clean and well stocked. Only negative was I was put in a first floor room near the lobby and pool. Was busy and noisy, walls are thin. Otherwise, great value. Will stay again.

    3
    « OK stay but there was a problem »

    Check in and out services were fine. The room was spotless. However we found the bed to be much too firm. Linens were fresh and clean. The problem was the we were in a 2nd floor room. The room above us on the 3rd floor had a squeaky and creaking floor. Anytime the guest upstairs would move about normally the floor would continually squeak and creak. Even to the point of waking us up. Breakfast was one of the better features with nice options including scrambled eggs, potatoes, bacon and sausage. Found the coffee to be mediocre.

    4
    « Nice visit for a great price. »

    Hotel was clean and close to restaurants & stores. Beds were very comfortable and the room was quiet. Breakfast was a nice added touch and overall we were very happy with our stay. Would visit there again if we happen to be in the area.

    5
    « Great option for a get away to Concord, NH and surrounding area. »

    This is a great place to stay. Very clean and attentive staff. The breakfast offered a nice variety but the BW waffles at breakfast are awesome. The only thing that would have topped it off would be hot syrup! :))

    4
    « Business Overnight »

    This hotel was a great value for a business conference I attended. Location was close to downtown Concord, and it was very clean and felt recently updated with a small kitchenette and couch. Bed was comfy, although pillows were a bit soft for my liking, but plenty of them! Rooms and hallways were clean, and room was well lit. Highway traffic was noticeable, I would request a room that doesnt face the interstate.

    4
    « Very Clean & Friendly staff »

    I have the worst dust allergies in the world--and they weren't triggered once in this hotel. I can honestly say that that has never happened--usually even the fancier hotels have staff that forget to dust the curtains--this place was immaculate. The only reason I'm not giving this five stars is due to the age of the amenities-(which were showing their age)-but the staff was friendly, the rooms were clean, and the bed was sleep-able--when so many other hotels concentrate on fancy schmancy and forget about the important things, that matters.

    4
    « My safe place »

    When visiting concord, i have stayed with best western for years now. Its not fancy, but clean and they offer a hot breakfast. I feel as though they know me, therefore feel secure. Would recommend. Helpful friendly staff.

  • 5
    « Great staff »

    We needed connecting rooms. Michelle at the front desk worked to make it happen. Front desk, breakfast and cleaning staff were all accommodating and friendly. Breakfast was great. Loved staying here. Clean, comfortable beds and great accessibility. TV is great. Internet is slower than some but coming back feels like coming home.

    2
    « Went from bad to worse »

    We checked in for 1 night just to give our kids a night away and a pool and hot tub to swim in. Our room was dirty and under the sink was little black things. Not sure if mouse poop. Wasn't checking it out. After bringing the kids to the pool, which we didn't stay at because it was packed with people not even staying at the hotel, had to go back to our room. I went and spoke with the front desk clerk. We were given another room to stay in. I was also told that the pool was open to the public during vacations and that the public is asked to leave after 7. Basically customers staying at the hotel have to wait until after 7 to actually use the facilities. We waited until after 5 to go back down and there were less people. About an hour or so after we were in the hot tub, pool, an employee comes into the pool area and goes in and out of the pool pump rooms. After he turns off the hot tub, we realize the hot tub is greenish brown. He finally comes over and says don't go in there, too many people today. Make sure you shower really well!! I am besides myself. I had stressed my concern earlier about the pool being dirty and too many outside people. I also didn't realize this was a smoking facility. We opened our door to go to the vending machine and there was a plume of cigarette smell in our face! Disgusting!! Not a happy customer!

    4
    « Great Stay »

    This is a nice place to stay in Concord. Rooms were clean and quiet. Small kitchen area with fridge, microwave, and coffee area. Pool and hot tub. Hours 7 am to 10pm. One drawback pool area is open to public 7 am to 7 pm so very busy pool in a not super large area. Was chaotic with Lots of throwing balls in pool and jumping. Not as private and easy to use. But nice it's available to their community. Clean and pool is very warm. Free Breakfast area filled with options and hot waffles. Open 6 - 10 am. Free coffee all day long. Very nice staff members. We had Maxwell at the front desk. He was extremely helpful. Restaurant and stores very close by and easy to access off i93. Would stay again.

    2
    « not satisfied »

    Not satisfied for the price I paid, I could have stayed at a nicer hotel for almost the same amount of money, they had water leaks and damage floors were wet and dirty, the room was freezing. Just not a happy customer.

    4
    « Well positioned for acess and city »

    Stayed for 9 days over Christmas at this hotel, Parking was free and plentiful, and snow plough kept it free of snow. Check in was quick and we got a room on the top floor as requested. Room was clean and after requesting a regular sheet and towel change, was OK. Breakfast included hot and cold items, waffles , bacon , sausage and scrambled egg, although after a few days got repetitive. No problems, would stay again.

    5
    « Best Western - Concord a Great Place to Stay »

    The Best Western has very reasonable rates and a great staff to assist you. The rooms are spacious and clean with great amenities. Highly recommended! Great location to downtown Concord as well. I did not use some of the facilities, but they have a wonderful selection to choose from as well.

    4
    « Comfortable, convenient, and serviceable »

    Very close and convenient to Hwy 93 and not far from the Manchester airport, this hotel provided everything needed for a night on the road. The room was comfortable and clean, and the staff was cheerful and willing to help. The breakfast included with the room offered several good choices, and tea and other snacks were available at other times of the day. The hotel has a swimming pool, exercise room, and internet access in the rooms and on public computers. Hair dryer, iron and ironing board, fridge, and other amenities are in the rooms. Parking is free.

    5
    « Excellent, relaxing, clean and very helpful staff. »

    This hotel is just the place you want to be when you have children and want a pool. The staff is thoughtful and efficient before you realize what you need.....like information on area restaurants or places to see during your stay. After ski hot tub is a huge benefit as you watch your children swim in the pool and the beds are so comfortable. Sometimes you just feel like eating in the room which the microwave and small refrigerator are just perfect! for. Enjoy! this place is the BEST!!!! .

    4
    « Great stay for families. »

    The 2 room family suite is a great deal and good set-up if you are traveling with children. We were able to borrow a pack n play from the hotel, and keep our baby in one room, (on a sofa bed) while my husband and other child slept in another. Hotel staff was exceptionally friendly and we got a great deal.

    5
    « Good place to stay »

    We went to a christmas concert to celebrate Christmas and the staff was extremely helpful.The weather was horrendous and we had a fabulous visit. The lady at the breakfast staff was very pleasant.She went out of her way to make sure we had hot food.

  • 4
    « A good pit stop »

    We stayed here. Between landing at Boston and stowe. We had a good sized room. There was a small swimming pool. The breakfast was included and very good with the waffle machine yoghurts fruit and bread.

    4
    « One Night Stay »

    The rooms were great. Especially since we had 2 dogs and they allow pets. The breakfast choices were awesome. The only thing that was uncomfortable was the beds but many hotels are like that anyhow. Location in Concord NH was very good as downtown is only 5 minutes away.

    5
    « Great place to stay.. friendly staff, and very clean.. Both check in and out employees were terrific.. very personable »

    Will stay here again.. clean rooms and very polite staff.. they answered all of our questions and offered to help get a taxi.. nice to see young people that were happy to be at their jobs .. even gave us go bags since we left before breakfast.. that was much appreciated

    1
    « Dirty sheets and stained bedding »

    Bathroom and bedding in 2 rooms were disgusting. Hotel was sold out and there was smoking going on in the building even though it is a non smoking hotel. This hotel would be ideal if the rooms were clean and the smoking policy was enforced.

    5
    « Amazing stay »

    I was here for my anniversary and the staff made the entire stay absolutely amazing and i cannot wait to be able to return. The room was clean comfortable and relaxing which is exactly what i needed!!

    5
    « If it's day 6, if must be Concord »

    Located just off a main hwy for easy access. Friendly staff, clean rooms, well appointed--all a tired traveller could ask for. Continental breakfast much the same as others. A nice beverage bar adjacent to the desk and breakfast room.

    5
    « Perfect for our quick stay »

    We were on a road trip of the northeast and needed a place to stay as we decided at the end of the day - this hotel was perfect! Great price, easy to get to, comfortable bed and good breakfast. We were only there for about 8 hours, but it was well worth the stay.

    4
    « Nice relaxing stay »

    Needed a place to stay in Concord NH and decided on the Best Western.Turn out to be a excellent choice ,convenient location, very nice accommodating room and amenities ,very nice and friendly staff.Would recommend

    4
    « Clean comfortable room, great staff »

    We've stayed here before. The staff is friendly and welcoming, courteous and helpful. Check in is fast. The desk person chose a nice quiet end room for us on the 3rd floor. Breakfast included scrambled eggs and bacon with fruit, and cereals and breads, juices.

    2
    « No ?Best? at this Western »

    You don't expect five gold stars from BW, but ?clean? and ?quiet? should be norms. Dark, worn carpets were a little suspect, but skanky black stains in the grout in the bathroom were a clear concern. An overpowering smell of lemon scented spray something or other made one wonder what or who might have died in the room. Staff were pleasant. It was hard to tell if the property was sold out for the night, but with an advance reservation and loyalty membership, I might have hoped for a room more than 20 feet from the ice machine and the elevator.

  • 5
    « Great location, Great Service, Pet Friendly »

    I'm a preferred awards Best Western member and we travel with our small dog when we visit our son in college, in NH. The location has easy access to the highway, the grocery store and restaurants. The staff is very professional, kind and helpful with providing directions and recommendations for places to eat.

    3
    « Not the best »

    Basically situated in an industrial estate, not that close to any amenities. As usual we had booked more than 6 months in advance, apparently this does not count for much, nor being a Diamond member. We were told that a room on the third floor was unavailable as it was the busiest weekend of the year and all the rooms were occupied. However after a pointed discussion we were told that a room which was for someone else who had not yet arrived, was to be given to us. Either the rooms were occupied all weekend or not, obviously not. The hotel itself was ok, the room a reasonable size and fairly clean. Breakfast was about average. It is close to the interstate so keeping the air-con going at night keeps the noise level down. We have stayed at Best Westerns all over North America and this is one of our major disappointments.

    5
    « A pleasant surprise-Very nice property »

    I have not had much luck with many Best Westerns. This one has restored my faith in the brand, though. The good: Nicely appointed. Comfy beds. TV hooks up to a computer with no issues Clean. EXCELLENT customer service Looks recently refurbished. Microwave and fridge. The bad: Nothing. Good value, standard breakfast fare, and they recognized me as a Best Western rewards member and gave me a welcome package. (snacks and a bottle of water) Not expected because I don't have many points saved up at this time, but very much appreciated.

    2
    « It was Better Last Year »

    The service is very good, but this location has an odor and I think it may have something to do with the carpet. It really needs some type of deodorizer. The breakfast was carb heavy and fattening. I liked the cookies and the flavored water. The front desk made sure to say hello. The sheets were not soft nor was the pillows. I see that the rate is now $109, we paid $145. Overcharged us because it was family weekend at St. Paul's School. If I had paid $100 a night, it would have rec'd a better rating. But, take it from me...this place is not even close to being a 4 star.

    5
    « Great place to stay, »

    The staff was extremely friendly, courteous, and helpful. The facilities were well maintained and clean. The bed was good. The breakfast was exceptional for at a hotel.....well stocked, tasty, and much better than most places. The hotel was quiet and provided a good nights sleep

    5
    « A GREAT Place To Stay »

    My wife and I recently stayed at The Best Western Inn & Suites in Concord New Hampshire as we traveled New England for our fortieth anniversary. It was very reasonably priced, the place was immaculate, the staff were very helpful, friendly and courteous. The breakfast was typical for this hotel chain, very good and sufficient, the food kept out and the dining area kept neat and clean. Our experience at Best Western in Concord was exceptional.

    3
    « Nice location »

    My mother and I stayed here over the weekend (Fri.-Mon.) We drove up from Pennsylvania for my brothers wedding on Sunday. This was our first time to New Hampshire and boy was it beautiful seeing all the Fall Foliage in bloom. The hotel is in a nice location, close to most things. We ate breakfast at the hotel on our final day, it had a nice selection of items to choose from, typical continental breakfast foods. Our room was nice, it included a little wet bar area with a small sink, fridge, microwave and small coffee pot. Our room was quiet, with the exception of other guests letting there doors slam shut. The only thumbs down was that we couldn't check in any earlier since we arrived earlier then expected. But, we were told that hotel was fully booked which is understandable. Fortunately we could get in at least an hour earlier then there guaranteed time of 2 pm. After being in a car for 7 hours we really just wanted to get in and settled, so that was a bummer. Apparently this time of year fills up quick bc of the Fall Foliage and people coming to visit the area, so Keep that in mind if scheduling a trip in October! Just a suggestion for the hotel-For the people coming from the pool, that are waiting by elevator. Some type of carpet in front of the elevator doors to soak up the water from the people standing there would be nice. We almost slipped a few times on the puddles left in front of the elevator doors, definitely could be a safety hazard. Overall nice experience and would stay here again if we come back for another visit.

    5
    « Very Pleased »

    This hotel was clean and updated, very large room and bathroom. I loved the beds firm but oh so comfortable. Breakfast was always fresh and plentiful. The staff was the best! A+ I would recommend this hotel to everyone such a pleasure to stay here. Great location for getting around Concord, NH.

    5
    « Very Impressed »

    Time To Take a Closer Look AT Best Western For Future Hotel Needs. Would Highly Recommend to friends, family and business associates. Quiet, clean and a very high level of service. Thank You Very Much Will be back next week to a different BW for a couple of nights on a business trip.

    5
    « Excellent Hotel »

    Clean, comfortable, quiet hotel. Room was outstanding and the staff was outstanding. I have stayed here in the past and this hotel is consistently good. Highly recommend this hotel. I look forward to staying here again.

  • 4
    « Pleasant place »

    Arrived late and was given a handicap room. It seemed quite good for someone needing that. The bathroom was large and there was a seat for the tub, also, there was a low sink, microwave and fridge in the room with the bed. The king bed was comfortable. The breakfast was good, but the room is small and a little crowded. The attendant was helpful. Would definitely stay here again.

    4
    « Nice place to stay! »

    This hotel is very clean. The staff are very friendly and the breakfast is great. The only thing I didn't like was the fact that they still have carpet in the rooms. The price is very reasonable EXCEPT when there's something going on in the area. We stayed during Nascar Race Weekend in Loudon just last weekend and they charged three times the amount they would normally charge.

    5
    « Good clean and comfortable hotel »

    Lovely hotel with swimming pool, hot tub and exercise area, all spotlessly clean. Comfortable bedroom and en-suite well maintained and clean. Staff helpful and pleasant. Good parking and free wi-fi in our room. About 5 - 10 minute walk to excellent local pub/restaurant

    4
    « Nice Hotel off the Beaten Path »

    This is a very nice hotel, with a swimming pool, hot tub, exercise room and other amenities. The one thing it lacks is a restaurant close by. We noticed some fast food offerings when we turned off, about a half mile away. Breakfast offered hot eggs, bacon and potatoes as well as the popular waffles and other breakfast items. I probably wouldn't chose to stay again just because the location wasn't what would have worked best for us.

    5
    « A pleasant surprise. »

    We had a very pleasant stay at this hotel. The room and bathroom were immaculate. The breakfast was the best I've had. It was included in the price of the room and included bacon, eggs, sausage and home fries, as well as several brands of yogurt, make your own waffles, very fresh bananas, Apple's and oranges, cold and hot cereal, bagels, muffins, English muffins, juice and very good coffee. The kitchen and dining area was also immaculate. They also allow pets though charged a $15 fee. I definitely would stay here again if in the area

    3
    « Convenient »

    This Best Western is convenient to downtown Concord, New Hampshire and the municipal airport. It is also fairly close to Boston and Portsmouth which have many sites of interest. The rates are average and fluctuate with the seasons and whenever NASCAR is racing.

    5
    « NASCAR Fan »

    I think this is the best hotel in Concord to stay at if you are going to attend a NASCAR Race. They cater to the fans and have free happy hour during NASCAR weekend. Easy to get to and not hard to get to the track.

    3
    « Good Place, Hard Bed »

    Rough night sleep as the bed I found to be very FIRM.The hotel was clean, nice pool and hot tub. It is centrally located so easy access to everything. I don't know if I would stay here again or not as I didn't get a good night's sleep due to the FIRM bed.

    4
    « Best Western Concord - New Hampshire »

    This was our first trip to New Hampshire. Booked the Best Western through Booking.com. It was clean and comfortable. Staff was very friendly and the breakfast was good. The beds were fairly comfortable and the room was very clean and well stocked. We would definitely stay again.

    5
    « Awesome Stay »

    This was our second stay. Our granddaughter attends New England College and we will make sure to stay at Best Western each time we come to see her. Great staff, very accommodating and welcoming, awesome breakfast and comfortable accommodations. Thank you for making our stay great!

  • 5
    « Good experience »

    Very good experience, nice and welcoming staff, good breakfast and it was nice and clean. The only issue I had was the fireplace in the room seemed to be broken. I did not report the issue, so no one came to look at it. The Jacuzzi tub was clean and comfortable.

    5
    « Good for business travelling »

    Excellent staff upon arrival, clean, spacious room with a good selection at the breakfast area. The location of our work project was a consideration and with all combined this hotel worked out very well.

    2
    « Noisy and Dirty »

    I do understand that the Best Western Concord Inn & Suites in Concord, New Hampshire, is not a premium hotel but I still expect a minimal level of cleanliness and quiet and I'm afraid that I didn't get either. The most notable aspect of the room was the noise, right from the beginning. The walls and ceiling are thin and I heard the cars in the parking lot, the (very) noisy plumbing sounds from my neighbors on either side, the talking in the hallway, the pounding of feet from the room above mine, and so on. Even with the white noise from the room's climate control unit, this was still loud and intrusive. In addition to this, there was a rip in the bedspread, a black mark on the wall, discolorations in the carpet, and mildew on the grout in the bathroom. Moreover, when I got up in bare feet to go shower in the morning, the water in the tub briefly turned brown from the dirt that my feet had picked up from the carpet. I verified this was from the carpet by first cleaning my feet, then walking to and from the window, and getting back in the tub. The water turned brown again. The breakfast buffet wasn't bad: fresh u-cook waffles, some indifferent pastries, bread, bagels, and English muffins for toasting, scrambled eggs, sausage, bacon, breakfast potatoes (or biscuits and gravy instead of the latter two items), yogurt with toppings to mix in, three varieties of cold cereal, milk, coffee, and orange and apple juice, etc.. I was up early each morning, so all of the items were fairly fresh. No complaints. Service at the front desk was good when I needed it. The indoor pool and hot tub looked fine, although I didn't use them. Given the noise and the general condition of the room, I have to rate the overall experience as poor. It's one of the less expensive options in Concord but the old adage about getting what you pay for applies.

    4
    « Appreciate staff efforts to find my lost hoodie! »

    I'd like to thank the BW staff in retrieving my gray zip-up sweatshirt. We stayed one Saturday night in late July. On our drive home I realized I left my sweatshirt in the hotel room. I called the hotel, explained where I left it but no sweatshirt. Monday when I called the housekeeping staff had not found it either. The next morning, August 1, Max from BW called to tell me the lost hoodie was located on a cleaning cart! Thank you so much for continuing the search and calling me with the good news!

    2
    « Disappointing Stay »

    We have staying here several times in the past. Very disappointed on room location, noise level and housekeeping on this trip. DO NOT ACCEPT A 1ST FLOOR ROOM! It is noisy. Outside smoking area is close to rooms and smokers never shut the door so we constantly smelled smoke in our room. Breakfast choices we nice and staff there was helpful. Overall, after years of staying there for our family visits, I cannot see us going back.

    4
    « Nice property in Concord, NH »

    Is a very well appointed hotel with nice amenities. Comfortable beds with plump mattress and pillows, but you could hear noises from other rooms. Very nice breakfast very well taken care by the ladies in charge.

    5
    « Wonderful »

    This was a wonderful place to stay. Clean lobby, breakfast room and guest room.! Knowledgeable staff. Convenient to area sites and restaurants. Concord is a great place to visit and Best Western is the place to stay. I enjoyed the breakfast. There was a lot offered. I will go there again next year.

    5
    « Very welcoming! »

    I stayed at the Concord Best Western for 5 nights for business. The hotel staff were all very friendly and helpful. The hotel is kept clean and the rooms were well-maintained. Daily breakfast was a nice surprise with a variety of hot and cold options. I will definitely be staying again!

    5
    « comfort and help »

    I arrived with two fractured ribs and allergy problem hey did everything to make my stay comfortable Non chemical room extra chair in room andmade my 3 days comfortable I have booked again for labor day 3 day weekend as I still ry to recover

    5
    « No worries »

    This place has all the amenities you will need, indoor pool and jacuzzi with fitness room. Very comfortable bedding and breakfast was good with many options. If you want a stay with no worries I would recommend this place.

  • 5
    « Enjoyed our stay »

    We enjoyed our stay in this quiet friendly hotel. The management and staff were very nice. We have stayed at this hotel numerous times and have not been disappointed. Breakfast is very good. Location is outstanding for us to visit our family in NH from Florida.

    5
    « Great Pet Friendly Hotel! »

    Keep up the good work! Both my husband and I travel extensively worldwide. When we travel in the USA we typically travel with our dog, Diesel, a lovable pitbull. While we love to travel with our dog, we often are forced to book "unpleasant" hotels/motels who charge unreasonable pet fees. This was truly one of best "pet friendly" hotels that we have stayed- Thank you for your hard work and reasonable pet-friendly policy!

    3
    « Large room; paper thin walls »

    Large room with refrigerator, sink, and microwave. Bathroom was ample. However, the traffic noise from Interstate 93 could only be drowned out by the air conditioner. Did not sleep well for three nights. The conversations of the guests in the adjacent room could be heard, as well as their television. If you have a choice of rooms, ask for one away from the highway. The breakfast was below- average. Not our usual stay when we visit Concord, but this hotel had the lowest rates. You get what you pay for.

    4
    « Nice weekend getaway »

    Stayed at the Best Western Concord Inn & Suites during a weekend of Tough Mudder in Loudon, NH. The rooms were connecting and very spacious. Breakfast was delicious as usual at a Best Western. Parking was plentiful and location was perfect. Would definitely stay there again, if in the area.

    5
    « Enjoyable stay »

    We stayed at this motel for 3 nights in August. We enjoyed the pool and hot tub which was very hot! It was great. Breakfast has a lot of options which was nice. The room we were assigned was very clean and even had a couch and bar area with refrigerator and microwave. The Sandwich Depot is a couple of blocks away and we walked there for lunch on two different occasions and had a great meal. The Reuben is to die for along with the steak bomb. Check in/out was very quick and easy. The employees are very helpful and the front desk staff is exceptional. They have a business center which was convenient for printing our bus tickets. They even helped me tape my cell phone back into the case when I dropped and broke it. We also enjoyed the outside sitting area on the nights we were there. Would recommend to friends and family. Would stay again.

    3
    « Clean with basic amenities and competent staff »

    No frills. Modest, bordering on lame, breakfast. Clean facilities. Courteous and competent staff. Decent place and located conveniently to highways. Good restaurants nearby. Parking can be tight. Quiet.

    3
    « nothing fancy »

    stopped for one night, room was nice, bed comfortable, little sink, fridge, microwave if you need those things. breakfast was good, had a nice selection and staff were all very accommodating and pleasant. good place to lay your head for a night if you are in the area.

    4
    « Fine new hotel, but close to freeway »

    This Best Western is one of three new, similar hotels on Hall Street in Concord NH. But, on the main highway through Concord, there is no sign identifying HALL ST. So, know it's at the south end of Main Street, south of McDonalds. The BW is very nice, but is located close to the freeway, so ask for a room at the less-noisy end away from freeway. It's a good value, with a really good breakfast.

    4
    « Decent Affordable Hotel »

    For the price it's a decent hotel and worth staying at. Lobby and rooms were clean and updated. Housekeeping skipped our room one of the three days so we had to get clean towels at the front desk which was annoying. Breakfast was decent, but the same offerings each day (after three days you get bored with the same breakfast). Overall though, for an inexpensive hotel it's worth it.

    5
    « Great place to stay while visiting New Hampshire! »

    Very clean and comfortable accommodations! Breakfast satisfied everyone including my picky kids. They always had fruit, tea/coffee and sometimes cookies available throughout the day. Parking was ample and lots of great places to eat nearby. Internet was also great and staff were very friendly. Would definitely stay here again.

  • 4
    « Clean and Affordable for Family Reunion »

    We were visiting our family over the week. By booking on Bookings.com early, we saved a lot of money. Prices fluctuate drastically during peak seasons. Hotel is relatively new, clean and the rooms are nice. They were repaving the parking lot. The stay comes with a full daily breakfast. It is located off the interstate and a bit difficult to find without GPS. This a good recommended place to stay on a budget but book the reservation well in advance of your travel date.

    5
    « Boston trip »

    Older motel but very well kept. The rooms were very clean, the bed was amazingly comfortable and the breakfast was good with LOTS of options to choose from. The employees were friendly as well. Would recommend.

    4
    « Older hotel in a charming area »

    Room was typical Best Western, good location for sight-seeing and downtown shopping. Had a minor plumbing issue immediately upon check-in which was resolved by the time we came back from dinner. Friendly, responsive staff.

    5
    « Great choice »

    We had to find a place USA for a few nights. Price was the main factor. We had stayed at another hotel for the same price and thought it was not a safe area and the room was nasty. This one was extremely clean and in a nice area. The staff was extremely helpful and I would recommend this place anytime.

    3
    « Left iPad in room - Max called me »

    1 person in our group left an iPad and another item in the room. Max called me about 2 hours after we checked to let me know. You can say that was expected, but still it was very nice that they called me. I arranged for a relative to pick up the iPad and it was returned to us. Overall the hotel is a little run down. It's not quite as nice as the Fairfield Inn, but it's also much less expensive. I would say the value is fairly equal. We chose this hotel because it offered a 1 bedroom suite; none of the other major hotels did.

    4
    « Great Value »

    Hotel staff courteous and professional. Our room was clean with plenty of space. Beds were very comfortable. The room had a refrigerator, microwave and sink. There was a large variety of breakfast choices. Food was fresh with no wait.

    3
    « Overnight »

    We arrived late and used gift cards for our stay. the poor girl at check in had trouble processing them. I think she was new but she was pleasant and made sure that they were processed. The room itself had huge stains on the carpet and smelled. OK for an overnight but wouldn't have wanted to stay there longer.

    4
    « Hotel with breakfast »

    This hotel has indoor pool, breakfast, exercise room and courteous staff. There is also a rewards program which has some good offers to try to add value to your money spent. Nothing more to say but ok

    4
    « Very nice Place for the money »

    Beds were clean room was very comfortable air conditioner was on and room looked very nice. We travel with a service dog and they were very accommodating. highly recommend this place. It is not often people know the laws for service dogs and when they do it makes our trips easier

    5
    « Beautiful Room. »

    We were upgraded to a Deluxe room and was extremely impressed. One of he nicest yet. We will definitely return next time were in the area. Only downside is it's close to I93. But with the fan running continuously noise not a big problem.

  • 5
    « BEST in Concord, Maybe in ALL of NH!! »

    Stayed at this Hotel on a few occasions when Concerts were taking place at Bank of New Hampshire Pavilion(Meadowbrook) in Gilford, N.H.! Listened to the Sad Clowns and Hillbillies Tour: John Mellencamp, Emmylou Harris, and Carlene Carter on Friday June 30th. Checked in Early(Diamond Member) on Saturday July 1st with the ASSISTANCE of : Michelle Gilbert/Max Howe/Mark Souza(ATTENTIVE, CORDIAL, and EFFICIENT on the Front Desk); Zill Patel(the CARING Attendant that made the Breakfast AMAZING); Teyanna Duncan(the Housekeeper that Did a FABULOUS Job on the Room on Short Notice); Departed for B.N.H.P. that Afternoon, after being in the Room for a Short Time, to listen to the Wheels of Soul Tour: the Tedeschi Trucks Band, the Wood Brothers, and Hot Tuna. Checked Out Late(Diamond Member) on Sunday July 2nd with HELP of Leon Boff(AWESOME, GREAT, HELPFUL, and KIND; as Manager), and Returned to B.N.H.P. to listen to Boz Scaggs, and Michael McDonald. I would HIGHLY Recommend this Hotel to ANYONE(Concert Goer or Traveler)!! GOOD Service, GOOD Prices, Good Food!!! WHAT ELSE Could You Ask For?

    1
    « Filthy!! Avoid this motel!!!! »

    We booked a king room and ended up with 2 double beds. We were given a room on the second floor. Upon entering the room, one bed had dirty sheets and comforter. The other bed appeared clean so we could deal with it. The towels in the bathroom had hair all over them...nasty!!! The people in the room above us were so loud we couldn't sleep. We called the front desk, but nothing appeared to be done because they continued to loudly thump around their room. Avoid if you can!

    5
    « Great Value »

    I just had a 3 night stay at the Best Western. For hotels in this price range I thought it was an excellent value. The front desk staff was present, friendly and helpful. The room was spacious, clean and the bed was comfy. The shower and water pressure was excellent. The breakfast offered a good variety. The hotel was quiet.

    4
    « Awesome breakfast »

    Room had some minor paint peeling and bathroom vent didn't work, however, they awesome hot and fresh breakfast totally made up for these minor items. Would give five stars if vent worked and paint want peeling

    4
    « Our first visit to Concord »

    We had never been to Concord New Hampshire before. The hotel was very good and we had lots of recommendations by the staff on where to go and eat. Really helpful. Book a room on the top floor though as sound proofing not that brilliant.

    3
    « Beds comfy. Staff friendly. Pets accepted. »

    The hotel had a great bed. Very comfortable. Also had a nice in-room mini-fridge/microwave and extra pillows. Pet friendly. Staff was very accommodating and smiled a lot while they worked. Would stay here again. Bathroom floor could have been cleaner.

    5
    « Comfortable, Friendly and Clean »

    The king size bed was extremely comfortable, the room was clean and the hotel staff was friendly. Breakfast included a nice variety of items to choose from. This hotel was an excellent value for the money. I highly recommend this Best Western location.

    5
    « Concord Visit »

    We have stayed at the BW on past visits to the area and return to this hotel because we know we will enjoy our stay. The amenities of the hotel include breakfast, pool and hot tub, as well as a fitness room. The only drawback to the fitness room is there is no weightlifting machine. Overall, we find the hotel to be very pleasant.

    5
    « Closest thing to being home -- only better »

    A great hotel with a great staff to make your stay very relaxing and stress free. Stayed here during the annual Laconia Bike Week festivities and the hotel even made arrangements for providing hoses and cleaning supplies for our bikes. Very convenient to I-93 and a Common Man Restaurant is only 1/2 mile away.

    4
    « Vaca »

    Enjoy staying in a smaller town. Easy to get to . This is a nice hotel for a family. Would have liked the pool to stay open longer and have towels in the pool area. We stayed for three nights during our family vacation.

  • 5
    « Another Wonderful Stay »

    Another wonderful stay. comfy bed, great breakfast, clean room, enjoyed the pool and hot tub. Leon and Max were helpful as always. Will be back again in a couple of months. This is my favorite place to stay in Concord.

    5
    « Roadtrip »

    Another Best Western with excellent service, comfortable bed and the amenities that know will be perfect! The Summer promotion has started and we can use our $$ for future trips! #roadtrip2017 .. can't wait to go again!

    3
    « 3.5 stars -- if that were an option; better than average but not very good or excellent »

    This is a solid option for weekend or business travelers who find themselves in Concord. The staff members are friendly and helpful. The rooms are serviceable... but becoming a bit dated and showing their wear and tear. Housekeeping does a decent job with the limitations placed on them by the age of the rooms. I would definitely stay here again for the quality vs. price point.

    3
    « "Be On Top" floor »

    If you stay at this hotel make sure that you stay in a room on the top floor... I stayed with my friend and her daughter just overnight. All I wanted was a good nights sleep but being in a room on the bottom floor I could here every step the people above us took, so I was up as late as they were. Beds were fine, staff was good. Breakfast was hot and plentiful. The lights in our room was so bright that we had to turn them off because they hurt our eyes. The stay was worth the price though.

    4
    « 2nd stay »

    Came here again after visit a few years ago. Complimentary Breakfast has improved with many options: they have scrambled eggs, sausage patties, bacon, home fries. Coffee was pretty good and they even had flavored add ons for it. Pool was very warm. Hot tub was fine. Con: in the room the walls are thin and you can hear others turning on shower, talking, etc. Frankly woke me up at 7:30 with theshowers turning on. Bummer. Guess not much they can do about that. The building is already made. Nice staff. Clean rooms.

    2
    « First and last time »

    The worst Best Western we've been to. Dirty stained carpet, hard to open bathroom door which is broken at the bottom, awful noise from the room above when the other guests were simply walking in their room, above your head (not their fault). Right besides a highway and all the noise that comes with it. Not a chance to have a peaceful sleep or rest. One thing that redeems it a tiny bit : standard Best Western breakfast ok, and constantly renewed. Nevertheless, will not go there ever again

    4
    « Good Hotel »

    Stayed as a family great service and breakfast . Check in was fast kids enjoyed the internet as it was fast would stay again .Rooms were nice grounds were well taken care of close to a few restaurants .

    4
    « Ok but could use some improvement »

    It's not a bad idea to stay at Concord Best western. The price is reasonable and the customer service is good but the rooms are not insulated well enough to block sounds from other rooms. I still recommend it because it has a nice indoor pool and the reception staff are friendly.

    5
    « Very nice stay! »

    Very friendly accommodating staff. Spacious clean rooms with comfortable beds. Wet bar with fridge and microwave. Nice large indoor pool and jacuzzi! Hot breakfast with lots of options. I was very pleased with my stay!

    3
    « Loved your pillows!!!!! »

    Didn't bring my bathing suit, so I can not rate your pool or hot tub, wow is me. I did really like your pillows, so can I look into purchasing one of them? Please get back to me at my email address. Can't wait to my next visit at the best western.

  • 3
    « Paper thin walls but Excellent Customer Serve »

    We recently stayed here while visiting my daughter at PSU. We stayed in room 117 and the noise from the room above was unbelievable. It was not the guests fault but you could hear every step. When they took a shower at 11 PM I thought the cieling was going to cave in. They staff left us go to another room so we could sleep. No one staying above in this room. We went back to our original room in the AM. We then could hear the conversation of the guests in the room above us through the vents in the bathroom. The assistant manager , Leon Boff, worked with us to move to the top floor. He moved all our stuff including the contents of our fridge. The staff could not have been nicer. Pool was clean. Breakfast was average though the waffles were a hit.

    3
    « horrible pillows »

    The staff is very friendly and the breakfast is a hot meal. However, the bed and the pillows were horrible. When you don't sleep well, wake up stiff as a board, and your neck is swollen, there is no amount of friendliness that can help that.

    4
    « Road trip »

    One night stay. Nice hotel, nice room. Room was a little dark because of one dark wall. Wi-fi was good, breakfast was good. The room had a wet bar area, the fridge was awkward to get to because if was right next to one bed. Our fridge didn't work well and we ended up throwing away a couple of things. Room was clean. Hotel is close to downtown.

    5
    « 7 night stay »

    Very good and moderate in price. The only complaint I have is about inconsiderate guests who are loud in the hallway and allow the doors to slam. I liked the location as it was convenient to everything I needed. The internet service was better than the last hotel I stayed in.

    4
    « Enjoyable stay »

    We had a Very friendly and courteous front desk clerk that went out of his way to be helpful. The room was clean and the shower was nice and hot. The indoor pool was good as well. It was a good location to get on and off the highway

    5
    « Enjoyable Stay »

    We has stayed at this particular hotel several times. The staff is extremely helpful, the property is well-kept, the location is convenient and the rates are reasonable. I would highly recommend staying at this Best Western!

    5
    « weekend getaway »

    Great Breakfast I love best western's waffles!!!!!! Good selection of food for breakfast clean comfortable beds, close to highway. reasonably priced. late night pizza delivery until 3 am. great place to stay for a concert.

    4
    « Good location & quality. »

    Nice, clean, quiet motel with above average accommodations. Good continental breakfast. Pleasant and helpful staff. Easy highway access to Concord and Manchester, NH. WIFI, room design, shower were above average.

    4
    « a very pleasant surprise »

    I was very surprised at the fine quality of this hotel.. excellent welcome and check in.. LARGE room.. clean..tv worked well, as did wi fi.. a full warm continent breakfast, eggs and the like, as well as all of the usual breads and treats.. even a snack bag if you left early in the morning..even a small sink and fridge with counter , a kind of kitchenette.. very affordable.. fitness centre and pool.. I would highly recommend unless you require Hilton quality amenities..

    4
    « Dance Competition »

    Weekend stay for a dance competition. We were looking for a clean place to stay that offered breakfast and an indoor pool. The staff was excellent, very professional. The gentleman that cleaned our room was very professional and polite.

  • 5
    « Nice Place »

    We are Best Western Reward Members so we always look for this hotel when traveling. This was a very nice hotel. The lobby and the rooms were clean and comfortable. We found the staff very helpful and professional. The location was perfect and near many restaurants, shopping, movies and, most importantly, near my daughter who we were visiting. We will stay there again when we visit Concord NH.

    4
    « Good location »

    Hotyel was very nice, clean, staff very helpful....the only thing that if I stayed at this hotel another time I would not be staying in any room other then the top floor.....for some reason the night we stayed at this hotel...someone from the floor above walked back and forth most of the night...

    4
    « Soccer team »

    We were part of a group from Maine which included 6th grade soccer players and their families. The hotel was very accommodating to the girls and gave them the use of the conference room for their breakfast use. The girls enjoyed the pool Friday night. It was a good experience.

    5
    « Excellent pet-friendly, low-cost hotel! »

    We stayed at the Best Western Concord Inn & Suites after attending a show at the Capitol Center for the Performing Arts. The hotel is less than a mile from the Center, making it an ideal place to stay for show goers. Max at the front desk is extraordinary! The rooms are clean and well-maintained, and the place is pet friendly with ample green space and poop bag dispensers at pet-owners' disposal. It's next door to a Residence Inn, where the pet fee alone approaches the room rate at the Best Western. The money we saved staying at the Best Western more than paid for our two show tickets. Plus dinner. Okay, the Best Western lacks an outdoor fire pit (already a bit of a cliché in the hospitality industry), but, really, who needs it? Be smart and choose this clean, well-run, friendly hotel!

    4
    « Easy reach of Logan airport Boston »

    We picked this hotel for its location. It's about a 70 mile drive from Boston airport and we wanted somewhere we could find easily as we travelled into New Hampshire that would be comfortable for a good nights sleep after a long days travel from the UK. I found it to be clean and well run and not expensive. It has lots of standard hotel facilities and pleasant staff.

    4
    « Pleasant Stay in Clean and Spacious Room »

    The hotel is in an area of a string of hotels. Its property lies right next to a very busy highway. It is located within a mile or two of downtown Concord, so it was an easy drive to Main Street for restaurants and to see the state house. We arrived a little after 11:00 AM from our drive up from Boston's Logan International Airport but were unable to check in because the hotel had been completely booked the night before and none of the rooms had been cleaned. The friendly staff apologized and politely told us to come back closer to 2:00 PM which we did. A glass jug of lemon-sliced ice water and thermoses of hot coffee and hot water for tea were directly across from the front desks for guests. Parking is close to the front entrance and free. The hotel was not full when we checked in so we were able to get a quiet room away from the traffic noise. We were happy with the room accommodations as the room was nicely decorated and bright. The room was clean and the bed sheets smelled freshly laundered. In the room was a microwave, refrigerator and coffee pot. However, the closet space was quite small, enough for a only few pieces of clothing; luckily we were only staying overnight. We liked that the bedside table had an electrical outlet so we could charge our phone. A quibble: the mattress had a noticeable dip which means it should be replaced soon. The bathroom ceiling light was flickering and we were intending to report it, but not long after we checked in, maintenance came in to change the light bulb (actually the service man was the owner of the hotel). The prior occupant must have reported it and he came to change it right away. Breakfast was a nice spread of: juices, hot coffee, water, hot water, oatmeal, waffles, bacon, sausage, scrambled eggs, hard-boiled, cheese omelet, yogurt, assorted breads & danishes, fresh fruit, cereal. A couple of newspapers were on hand for perusal: USA Today and the local paper.

    4
    « Passing through »

    We met an old friend near Derry,and we were driving the next morning to the White Mountains. I remembered Best Western had never disappointed me in the past, so I chose them. There is a string of hotels along the highway. Once again I was not disappointed. The room was very clean the shower was great and in the morning the breakfast they offered was decent. The clerk, Sunny was very friendly when we checked in that night. If you need a place to stay and don't want to worry about anything, stay here.

    5
    « Clean, comfortable and spacious. »

    We got the honeymoon suite and enjoyed the clean, comfortable and spacious room. Max checked us in and made some dinner suggestions. He even printed directions to said restaurants. We were definitely in good hands.

    5
    « Very pleasant stay! »

    Clean and comfortable beds. Max at check-in was very helpful and friendly. We will definitely stay here again. The pool and hot tub were clean. Breakfast was good. I definitely would recommend this hotel. The shower pressure was perfect.

    5
    « Pleasant Stay »

    Our family of five stayed here overnight on our way through Boston. We were very happy with the size and cleanliness of our room (two double beds). The breakfast was outstanding! Our experience from start to finish was very pleasant!

  • 4
    « Very clean and friendly staff »

    This was a good place to stay except the bed was too hard and the plug in the tub was broken. Our room was nicely decorated and the breakfast was very good. I would have appreciated "less" smell in the hallways as they use strong scented sprays on the carpet. I suggest getting rid of the carpets altogether!

    4
    « Good place for an overnight stay »

    Stayed here for a night on a trip through New Hampshire. We had the suite - 2 queen beds and a sofa bed. Room was very spacious and clean, and sofa bed was comfortable. If you're a light sleeper, you may have issue with the loud water sounds every time a neighboring room flushes or showers. We had no issue with highway noise. Breakfast was good: waffles, eggs (both scrambled and hard boiled), bacon and sausage, breads, pastries, yogurts, juice, and coffee.

    5
    « Excellent service and location »

    The service at check in was prompt and efficient, The Room was spacious and extremely clean The water pressure was excellent and the shower head was wonderful We would definitely book here again- and highly recommend it!!

    3
    « Watch your money »

    I reserved three rooms one for us two other rooms for my friends under my debit card. The first night they took money out of my checking for all three rooms plus 6 nights for our room which I was find with that unless we had to leave early. Our friends paid for there rooms on first night plus the rest of week also. Best Western kept my money for the whole week from my friends room then credit back at checkout 6 days later after our friends money was taken out from there accounts at check in. So be very careful reserving rooms on your debit card if planning on using debit card you might not have enough money in your account after Best western gets done with you.

    5
    « Great Experience »

    From check in all the way through to check out, my experience with this hotel was great. I was upgraded to a king suite upon arrival much to my surprise! Overall the entire facility was clean and very nice.

    4
    « Very nice for a chian »

    Stayed two nights while visiting family. Had a wonderful stay with no issues. The room was clean, the AC was quiet, and the staff was very friendly. we didn't partake in the included breakfast as we dined with family. We would stay there again.

    4
    « Spent one night - pretty good for a chain hotel. »

    Went to a concert at the Capital Center for the Arts. Really wanted to walk to the show, so didn't have to worry about parking or driving back after a beer or two. Booked the Best Western - about a 1.1 mile walk. All sidewalk to the venue, but coming back it was a bit dark. It is on Hall Street, which seems more residential. Took about 20 minutes to get there. Hotel was clean. Staff was friendly. Lemon water and Coffee pots were full when we got there, along with a few snack and fruit in the morning. Bed was comfortable. Area was quiet. We could hear water flowing through the pipes pretty clearly during the night when some of the other guests must have been using water. Breakfast was standard fare, but was also very good. There was a pool, but we did not use. I would not hesitate to stay at the Best Western in Concord again. Above average for this type of hotel.

    4
    « B W Classic »

    B W is my preferred hotel chain. I'm consistently satisfied staying in B W'S. This property met all my expectations. Friendly check in. Clean comfortable room. Good location.Great breakfast. Nice pool & hot tub..

    3
    « OK for a Visit to Concord »

    The motel is located down a bumpy road right next to an interstate highway. The highway noise was loud. The orientation of the motel should have been reversed with public areas (pool, etc.) near the interstate and with the guest rooms as far from it as possible. When I checked out, I saw that I was being overcharged in comparison to the reservation estimate. The clerk had to wait for a manager to come to correct the bill. They were polite but it is frustrating to know that had I not checked carefully I would have been overcharged.

    5
    « Will return!! »

    This is the first time we have stayed at a Best Western Hotel. We were very pleased with our stay and with the cost. The location was ideal and the staff very friendly and helpful. The hotel was clean and the complimentary breakfast had a nice variety of choices. My daughter enjoyed swimming in the pool. The only draw back was that I thought the bed was too firm for my liking.

  • 5
    « Great Hotel »

    A well proportioned hotel with a very caring staff and all of the amenities that you would ever need. An excellent room too. The pool was a very nice addition for family and we look forward to returning for the gym facilities and maybe the conference room as well. Thank you!

    5
    « Amazing! »

    This hotel was so clean, fresh, and comfortable. We enjoyed the indoor pool and exercise room. The breakfast was complete with yummy and healthful choices. We could truly relax and sleep well. Having a 2 queen bed suite for the three of us in our family gave us ample room vs. squeezing in 2 full size beds in other hotels. The business center was useful with the printer and we always love the fresh coffee provided.

    1
    « awful »

    I really missed seeing the normal girl in breakfast it was horriable she kept it clean and stocked ive been coming there for awhile so breakfasrt stunk unless you like waiting it was dirty they wewnt friendly like she was sg]\\he talked to everyone there was no bacon no eggs no milk tables were gross and so unfriendly!!! I'm checking out other loud no breakfast rude breakfast person Melissa was wonderful smells Amanda missed max great don't go dirty room loud leon rude never again after a year was our faviru=ite horriable be preprad to wait to eat public bathroom dirty room smell loud

    2
    « Cheap Motel »

    This was my first and last experience staying at a Best Western Hotel. I had a 2 night reservation on Aug. 6th and 7th 2016. I first night was just terrible. I felt like we were at a cheap motel. We were given room 223 which was on the second floor. We could literally hear everything our 3rd floor neighbors were doing,and I MEAN EVERYTHING! We could hear them stomping back and forth. We heard them having sex, we heard them getting into the shower, we heard them talking, etc. We called the front desk at about 1am to complain but the noise didn't stop until about 4am. They did move us to a different room our 2nd night there but to be honest I didn't even want to go back for that second night. This has never happened to me at Hilton Hotel or Holiday Inn which is where we usually stay. I love New Hampshire but I will never stay here again.

    3
    « A little pricey! »

    There were some issues which I didn't bother to report! I just won't stay there again! I (we) had the two queen bed connecting roomsI The pool was nice! Breakfast was ok! Check-in was ok! I didn't like how housekeeping comes knocking an hour before checkout time. If check out is at 11:00, I may leave at 11:00.

    5
    « Great service in an emergency »

    The facility is what I would expect from BW and is clean. Breakfast is pretty standard for these types of hotels. My compliment regards the service. Our car broke done on I-93 on a Sunday evening. Max (at the front desk) was very helpful by efficiently getting us a room reservation and recommending transportation from our vehicle to the hotel. Given that we had two dogs we are appreciative.

    4
    « Clean and Comfotable »

    We enjoyed our stay at this Inn July 2016. The room was very clean and comfortable. The employees were friendly and helpful. The breakfast was adequate for this type of establishment with bacon, sausage, eggs, yogurt and fresh fruit.

    5
    « Clean comfortable hotel. Friendly staff. »

    We stayed at the BW in Concord, NH for a week long tap dance intensive. The hotel was very comfortable and clean. The pool was great for the kids. Breakfast included every morning in the hotel helped since our daily schedule was busy and full. We were very pleased with the staff. They were always pleasant, helpful and friendly.

    4
    « Good hotel »

    Lovely welcome when we arrived on a very hot day! Cookies at check in went down well. Basic hotel but much better than expected. Clean and spacious. Our room had a lovely view of the pool. A little bit far from the centre of Concord but we had a car so it was fine.

    5
    « Comfortable, Affordable, Friendly place to stay »

    We were in the area for our child's New England College orientation program. This was our first stay in Concord, NH. We have stayed at Best Western hotels before so we were hoping to expect the same quality of stay, we were not disappointed. The hotel staff is competent and friendly. The room decor was nice and comfortable. We stayed during a heat wave so we were very pleased the air handling was working - it was comfortable - just perfect. The hotel is located close to downtown Concord so it was convenient to go into town for dinner at the Barley House!

  • 4
    « Just Outside Downtown Concord »

    Was clean and quiet even though they allow dogs. Never heard any. Breakfast was busy and good. They were trimming bushes while we were there. Looks much better. The outdoor pool is really nice and luckily it was very hot when we're there so we could use it. It's big and inviting. The best thing about this hotel is it's reasonably priced and easy to get to the downtown area of Concord (bring quarters for parking). We did not try the restaurants within walking distance of the hotel, but there are two. We drove to the Alewife MTA station (about 15 minutes) and took the T to downtown Boston to walk the Freedom trail and then took it back. $7 to park and 2.75 one way to get down there. This was a Sunday so not crowded and we felt very safe the whole time. If you plan to go to the city this is the way to do it.

    4
    « 18U Travel Softball Team Hotel »

    One of the Better hotels we have stayed in this Softball Season ... Breakfast was Good and they had enough to feed the Full Hotel. pool was Clean and staff was Great to work with. Will recommend to other Travel Teams.

    5
    « There where a few issues but not enough for us to not want to come again »

    Ok well my husband did all of the reservation Ect he told me I spoke to a Leon when he asked to speak to manager with a cold voice and attitude witch he had from start to end he isn't friendly at all the front desk made a few mistakes but no one besides Leon and Dacia where very rude like I'm bothering them Leon we saw sitting on a computer for the whole time we were there my husband was very upset and said he never ever has put a 100$ deposit down that's why hotels take your credit card info .well anyway he wasn't going to ruin our to see family and have fun we drove so we stayed T a few hotels, this one by far all but the room there was hair in the tub witch Deb was such a sweet much house keeper when she did our room it was so clean she was so friendly!!!amanda was kinda ugh not to friendly and big difference compared to the normal kitchen lady who went above and beyond when you walk in its so clean the bathroom were amazing so clean the breakfast lady as my 2 lioness would call her (& was always so excited to go see her she was super friendly and good with kids we watch as she had a packed dining area keep all food stocked and clean it looked amazing her max and Deb were the kind of employees that made you feel comfortable Amanda was nice but as I saw everyone working hard she was sitting looking at her phone or out smoking or on her tablet sorry that erks me we asked for third floor witch they did but what really was upsetting is one reason why we choose that hotel was it had a pool I do not blame max who checked us in as he did not take our reservation we ended up moving down to 118 it got hard on my husband the room had a bad Oder but Deb was so sweet and came in and did the best she could to help us wonderful woman . The room was dusty but nice overall ..the breakfast was so great compared to the 4 best western we stopped at on our drive it was so clean stocked and you could find Meliss I think or Martha was her name we only remember her had the kitchen lady she was always available it was so busy but she kept up we were very upset to see only cheese eggs witch tasted like rubber and the sausage was gross we all and I know other guests were asking about that she answered in a nice kind fashion that they were trying different things well almost everyone I saw got waffles plz bring back old eggs and sausage as my granddaughter is allergic to cheesed and they just smell awful but Meliss helped us with the waffles and when we spilt or coffee she rushed to clean it up max was also very good as he ran it until she came to her shift basically it was wonderful the pool would have been wonderful if someone had told us knowing it would be closed the employees except for Leon and Dacia and the head house keeper who was screaming at her workers he could not speak English talking louder doesn't help that was really unprofessional and of course no smile from Leon as we left but the ran to the breakfast lady and they talked about meeting there cousin it was so clean so good close to hwy and stores you can see them ..butt the rooms should be checked by Deb she was great 100% then I have to say max and Meliss handeled a situation that just was amazing a little girl around 2 came out crying for her mommy her mommy left her in her room all alone they came right to her and Melissa got right down to her level while max went to search for the mom Melissa got the little one to calm down and laugh and max found the missing mother amazing that is above and beyond the stay was great we were there 2 weeks not everyone us friendly so whatever and the rooms were special but not horrible I've seen worse Leon smile and stop talking down to your paying customers!!! Amanda smile more and you were ok at breakfast but not your normal thing so we get it but the top friendly people in my book Deb max and Melissa the breakfast was a $ saver !! So we will be back again thanks guys

    5
    « GREAT Hotel to Stay At! »

    I went to Three Concerts on July 16th, 17th, and 18th at the Bank of New Hampshire Pavilion in Gilford, NH; I stayed at the Hotel( wich was WONDERFUL! ) on 17th, and the Hotel Employees(Amanda, Housekeeping, Melissa, Leon Boff, Max, and Randy) were VERY Accommodating, and KIND!!, THEY went Out of Their Way to Make You HAPPY!!!

    5
    « Excellent Time »

    I rate this hotel as one of the best I have stayed in, would recommend it to anyone. The staff was always there to help with anything and if you had questions they were there with the right answer. Seemed like they could not do enough for you.Will be staying there next time Nascar is in town, for sure!!

    4
    « Quite Decent Hotel -- Better Than Advertized »

    It's a Best Western! 'nough said, right! :):) That said, this particular Best Western has a very accommodating Front Desk Staff, yummy cookies in the afternoon, a great breakfast and the rooms have showers with excellent water pressure. It was a very stressful trip and I needed to get some documents printed, executed and scanned. The Front Desk staff went out of their way to make me successful. Thank you, Best Western - Concord!!

    2
    « Still waiting to hear »

    Experienced an overly sprayed with some fragrance room. Technically no other rooms available (?) so we had to attempt airing the room out. I asked for a manager to speak with me and I am still waiting 3 days later. Nice young man on the desk when we checked in but there was not much he could do. Not fun to stay in a hotel room that makes you nauseous. This was an expensive weekend due to a NASCAR race in the area.

    4
    « Not bad... But not well lit at night! »

    I arrived around 10 pm; a very dark outdoor area; and a lot of people roaming the grounds. As a solo female traveler, a bit unnerving. Facilities were good. Breakfast wasn't bad, several choices. Clean and quiet.

    5
    « The best hotel chain in New Hampshire »

    The first time I had ever stayed at a Best Western was in Manchester while I was attending a wedding for my two good friends. I enjoyed the one in Manchester so much, so for my trip for this past Fourth of July weekend, I decided to stay in the one in Concord. This Best Western was everything I had hoped for and at an affordable price! The staff is so nice, they put everyone first and make sure you have the most enjoyable stay. The rooms were so clean every day and the hotel is very clean. They give you free breakfast and free WIFI. This hotel is so easy to find and easy to drive in and out of. The reason for my trip was to go visit and see a concert at the Bank of New Hampshire Pavilion, which is a nice and beautiful 40 minute drive away and plus the hotel is a 20 minute drive to Manchester. It was a perfect halfway point for me. I highly recommend staying at this Best Western in Concord because of the friendliness and beautiful hotel and any Best Western in New Hampshire.

    5
    « another quiet night »

    The room we had here was a delight. The only thing lacking was an in-room safe. The staff were wonderful. Check-in was easy and I was even thanked for being a member of Best Western Rewards. A great night sleep after Dave Mathew Concert in Gilford, New Hampshire at NH Pavilion. Breakfast was easy and good.

  • 5
    « Excellent hotel in Concord NH »

    Clean comfortable, very good size room with all amenities excellent wifi, table to work at big TV refrigerator , microwave bar area sink exercise area large pool very good breakfast It is only place I would stay in Concord on my next trip

    5
    « Very enjoyable stay »

    Easy to find hotel. Excellent breakfast. Staff returned a misplaced reader almost instantly while we were at breakfast. Very conscientious staff. Would definitely recommend to anyone traveling through Concord.

    4
    « Great stay in Portland »

    We really enjoyed our stay in Portland. Our Best Western was located close to everything we wanted to do. We were able to walk everywhere. That was a good thing because they had valet parking only . Over all it was a great stay.

    2
    « Meh »

    We asked to change rooms when we prepped the bed for our child to sleep in because the pillow cases had dog hair all over them (and there was dig hair in the fridge). They were very apologetic and quickly let us see the room next door and let us switch rooms. They said someone stayed in our room for a month with a dog and they apologized for not cleaning it right. Very accommodating to make the customer happy by taking $25 off our room. We got in late and left early so didn't use the pool. Breakfast was basics, bagels, cereal, yogurt, terrible watered down coffee. (I only drank one sip and left it behind) the hard boiled eggs tasted old. I was disappointed there was no peanut butter for toast. The scrambled eggs looked gross and like something served in prison. I didn't want to know how the bacon was. We didn't use the waffle maker. I won't be staying here again. Oh, and in the first room, the comforter was so worn....it was starting to shred...see the pic. Also, in the new room I found what seemed to be strawberry leaves on the floor. But I was too tired to complain. See pics...

    2
    « A Change In Management Might Help »

    A lot of my travel is by bus. Motor Coach to be specific - for I am a bus driver. And just like me, a lot of other buses have been in and out of the parking lot at this Best Western. So imagine my surprise when the owner came out of the lobby door with a scowl on his face and carefully examined my bus going under his overhanging entryway. What a way to greet a busload of customers! I wish I could say that this greeting was the only bump in my road during this trip. My room was on the floor below, and directly under the hotel laundry facility. Until 1:30 am the staff moved freely about in the laundry room doing their duties. Unfortunately for me, that meant a constantly squeaky ceiling. Every footstep brought yet another variable of ceiling noise. I attributed the noise to what appeared to be an old property that had been refurbished and renamed. There was no fan in the bathroom, so when showering it quickly became a sauna. The tub had been retrofitted with a drop-in replacement, and so the floor in the tub sagged, and the step into and out of made it necessary to really watch your footing, or end up on the floor. Before you think I'm just nit-picking, the real downfall of the room was that the bathroom was still dirty, with someone else's hair in my shower. Not a place I'll return to anywhere in the future.

    5
    « Great place to stay »

    Another great stay at a Best Western! The place was very clean and modern. Nice decor. Very good breakfast. Would definitely stay here again. Easy off and on the highway. I have arthritis and would like a little more softness for the bed but would stay here again without a 2nd thought.

    4
    « Clean and Friendly, Professional »

    Enjoyed our stay. Rooms were quiet, plenty of amenities to take advantage of (enjoyed the pool, although the whirlpool's jets weren't very strong, and did not get a chance to use the fitness room due to personal time constraints so I can't comment on that). Microwave, refrigerator in room was handy. Some breakfast items could have been cooked a little longer (bacon, eggs, etc), but good choices with plenty of coffee, fruit, bagels-and waffles were good too. Very accommodating professional and friendly staff. No problem parking. Location close to tons of stores, restaurants.

    3
    « Disappointing »

    Bed was soft, felt old, sagged on the head end of bed, staff not very helpful when had issue with TV. Told me that's the way the TV worked, unable to see channels 3rd person finally reprogrammed TV and it worked properly

    3
    « Only okay »

    The location seemed a little sketchy at times (2 police cars visiting at one point), but we didn't spend much time in the room other than to sleep. I didn't find it noisy at all. The beds are a little lumpy and they kept giving us only 3 sets of towels for 4 people. There is a fridge, microwave, and sink on one side of the room but it's not very easy to use any of these since they are so close to the bed. We found someone else's yogurt in our fridge when we checked in so they definitely could use some more attention to cleaning. The breakfast was okay. Their waffle making machine is very temperamental which means they need to get it fixed or buy a new one. Only 2 juices - orange and apple. They had hot chocolate mix which was nice. The bananas each day looked like they had been salvaged from the trash. Front desk staff was not very helpful when we asked directions/questions and had trouble with the vending machines.

    4
    « Comfortable »

    The hotel was clean and comfortable. The atmosphere was very welcoming and pleasant. The Hotel was located off of the main street away from traffic noise. The staff was very friendly and eager to help with any problems. Heated pool and hot tub well maintained. the kids enjoyed the stay here and we would like to visit again.

  • 3
    « It's Okay »

    It was a mid price hotel that was dirtier than most. The bed was comfortable and had a decent shower. I started out by using water and elbow grease to clean the bathroom floor of trash, hair, and dried on urine. I stayed here because the prices at Holiday Inn was much higher. I stayed 4 nights. I know most hotels are dirty, but this was worse than most. I give it average because the bed was good and had a decent shower. I didn't try the breakfast.

    2
    « Too noisy for me but fine otherwise »

    Near the highway and thus noisy. There aren't any rooms that face away from the highway, so there are no really good choices for quiet rooms. Other than that, it's an OK hotel, in reasonably good condition (not great) and reasonably clean (not great), and I got a good price. Breakfast is good, with a make-your-own waffle machine among other things. Except that the coffee is terrible. The staff was willing to move me to a different room to try to find quiet, and I appreciate that, but they were pretty clueless about what would be quieter and ended up putting me near the elevator and ice machine. I gave up and put in earplugs.

    5
    « Good place to stay. »

    I was visiting family & friends and stayed over 1 night here. Room was clean, convenient to downtown Concord and easy access to Rt.'s 89 & 93. Staff was friendly. Forgot toothpaste and they gladly had sample size to give out. They had continental breakfast. They offer a pool and small workout room, but I didn't use them. The room had 2 queen beds, counter in bed area with fridge, coffee pot with complimentary tea & coffee and sink. The usual hair drier, iron & ironing board were also in room. Had wi-fi code for guest.

    3
    « Average stay »

    My husband and I were only in town for one day. The staff was very nice, the room was clean but close to the highway so we did contend with highway noise. Neither of us cared about that though. The only complaint was that there was a very very strange smell on our entire floor. not inside the room but throughout the halls. Unsure what it was. We would stay here again if we were just passing through again.

    4
    « Vaca w/Grandkids »

    I would highly recommend this hotel as a place to stay in Concord, NH. The pool was fun, clean and comfortable. This hotel was very clean and the staff was warm, friendly and very helpful and made my 2 little grandsons feel very special upon arrival! The only reason I didn't give an 'excellent' is that they need some time of mat/rug along the hallway when exiting the pool area. The floor is very slippery. Other than that - all was great - it was quiet and we enjoyed our time.

    4
    « Hire a car »

    I booked this hotel through an agent, expecting it to be either in Concord centre or within an easy walking distance - wrong! Elm street does indeed run into Concord, but this hotel is tight by the highway, some 4 miles out of town. Having said this, the hotel itself is really excellent. Rooms are large and well appointed, with comfy beds and good facilities. Staff are really wonderful, friendly and helpful. The complimentary breakfast is generous and offers good variety, although finishes each day a little earlier than Europeans are used to! Near the hotel (literally 2 minutes walk) is a superb Italian restaurant (with the unfortunate name Papa Razzi) - but be sure to book in advance as it is very very popular with the locals. Rooms are quiet, with a handy balcony, although there is no lift to the first floor and the stairs are steep to climb with luggage. Hot drinks and cookies are always available free in reception. A great hotel for a business or family stay, with genuine New England hospitality.

    5
    « Very clean and comfortable »

    Excellent free breakfast and very polite staff. The room had a large flat screen TV, microwave & 1/2 size refrigerator. The bed was very good for sleeping. The business center allows free printing of documents and the swimming pool (which I didn't use) looked very inviting. Free Wi-Fi.

    2
    « internet scare and lots of noise »

    see what 1 have already written in your survey you want me to write here that you had a data breach leading to that phone call into the room seeking credit card info from someone claiming to be the manager. then in an empty hotel the management places people who are having a party in the room above us really bright- they moved us quickly but why

    3
    « Just Average »

    We had a one night stay, the breakfast was average. Don't expect too much. The front desk staff was both nice and stand-offish. The room was clean but the hotel is dated. Needs upgrades. Next time I may try a different hotel. Free Wi-Fi was great.

    5
    « Great Hotel »

    Comfortable and affordable good staff and amenities. Would stay here again if in the area. Front desk staff very helpful and friendly. Gave us tips on traveling to the capitol building and traffic options

  • 2
    « Good rate, you get what you pay for »

    Rates were good, they had good last minute availability, and the front desk clerk was super nice and helpful. That said, the first room we were in didn't have a working toilet. They nicely moved us across the hall, but the room was clearly one where a smoker had stayed - it stunk. And the room was one of the dirtiest i've ever stayed in. The carpets were dirty. The bathroom floor and shower had hair all over it. And there were cigarette ashes on the floor all around the toilet. Fortunately we just needed a place to sleep and got out of there quickly the next morning. Can't say I'll go back. Ever

    5
    « Pleasant environment »

    Hotel was clean, well maintained, staff was very friendly & polite. Breakfast selection was good. All public common areas were tidy and easily accessible. Rooms quiet. Pillows too small but other than that the linens, bedding and beds were comfy.

    5
    « Excellent Experience »

    We appreciate the excellent service by Leon the Assistant Manager. The staff at this Best Western is the most polite accommodating group of people. We appreciate the dedicated work of the cleaning staff and maintenance crew. Excellent team which contributes to our stay at the Best Western in Concord, New Hampshire.

    5
    « Great place to stay »

    Hotel far exceeds expectations for a hotel in the area. Rates more than reasonable, fantastic clean rooms and services. Easy access to highways, shopping and restaurants, Although our stay was a quick overnight, would definitely consider for a longer stay.

    4
    « good value »

    stayed here after having truck problems on the way up to franconia, friendly staff and clean room. couldnt have asked for anything better. rate was reasonable as well. bed was really comfy!!!! didnt make it to breakfast but it is offerred.

    5
    « Wonderful place to stay »

    I stayed here to visit with my grandchildren and my 87 year old father. We had Christmas in my room. It was big enough for 8 of us to sit and enjoy a meal, a game and of course Christmas presents. I was the only one to spend the night, so this was a king size bed with a couch and small kitchenette room. Leon brought in extra chairs to make this all possible. The room was clean and extremely well decorated. I could live here!

    4
    « Clean hotel, Friendly Staff »

    My daughter and I stayed here for a get away while snowboarding at Pat's Peak. We were very happy with the price and the quality of the hotel for the price. The kitchenette was a nice edition for storing snacks and drinks to take with us during the day. Full breakfast was a good value to get us started in the morning, All of the staff were accommodating and helpful, especially after I was injured my first day out. The pool and hot tub were an attractive addition; however many other loud guests thought so too! The pool was very, very chlorinated though, so beware if you are sensitive. This is a perfect hotel for crashing after a good day at the mountain. They would be full constantly if they offered shuttles to the local ski areas.

    4
    « Ski »

    Nice room, decent breakfast (and Full too which was a Plus), hot shower, plenty of room for family of 4, quiet too. It was located right near the Highway (I-89) so was incredibly convenient to heading back home. Was also very close to some good dining places. Would definitely return if up in that general direction again. Good value for the money as well.

    5
    « Ski and Stay »

    This is a great hotel - great staff - close to pats peak! It was a great value for a multi day stay and everything went smooth during our stay. Rooms were good size and clean - all was quiet enough for our family even during new years eve. We will definitely come here again.

    2
    « unprofessional »

    night guy woke up my wife with a noise complaint that was not coming from our room, then hung up on us. left (our fault) her diamond ring on bedside table apparently that is the new form of tips the cleaning staff get

  • 5
    « Thanksgiving Review »

    I am always pleased by the hotel in Concord. Parking is convenient. Concord is a nice place to visit. The TV in the eating area was interesting. I was, as always, thankful for the hotel's presence, especially for the Thanksgiving holiday.

    5
    « Great Stay, Right Off To Highway »

    We were tired after journey, Leon Checked us in upon check in real quick, a really nice employee, he explained us about other website use and call directly benefits, will keep in minnd of that, thanks to him for that. Property is little bit old, needs upgrade, indoor pool was so nice and warm. Sunny has really great sense of humor, management should use his talent at days not at nights, he possess really good potential to be a good manager. We were just talking about food, like he just read our minds and we just stopped by at desk and even before asking he told us about all the place that would be open at a moment and who would deliver to us at our room. Later, when our TV remote was not working and just saying analog because I must have pressed something, he offered us to stop by at the room and take care of the issue personally, but we were in bed so I asked if he could explain over the phone and Voila, he did it so easy way. That kind of little thing from him makes him a best employee. We will definitely stay again at the place, so impressed with the employees service, they do work hard. Kudos to Sunny and Leon, both are gems to the property..

    5
    « Excellent »

    We had a great spacious clean room. The bed was omfortable. The continental breakfast was great, you had a great amount of variety items to chose from. The staff was helpful in all our inquiries. We will definitely be staying there again.

    5
    « Although there are little complaints will go back »

    Ï guess the bad,the owner was a jerks total Mr ï do not care about you just your money feeling. Then with the amount we spent no Sunday paper?really that was a down fall.i thought Leon was a tad rude on the phone when ï was inquiring on later dates and the prices are so much more.the gentleman at night was very good very pleasant saw him everyday we got back he was working we left he was working. My house keeper wasn't very friendly no smile or hi ..Mary was wonderful happy and helpful she has been my maid in past very clean .the breakfast was wonderful fully stocked clean the whole place bathrooms pool very clean rooms very clean a little oder in some but overall good.breakfast girl was so sweet offered to help with my bags very nice to talk to melissa..she was a very good worker .so overall with the friendly staff some better than others .clean prompt check in and out good desk service they made us feel at home .and that is why we will be back close to hwy in the middle of a lot of thing to explore.i would just say to the owners offer a Sunday paper.smile,and treat your customers kind thank your staff for their hard work that's what makes thst place from the wonderful breakfast clean rooms funny kind workers to talk to .the great desk work and help he offered was very kind and as helpful as he could when we ran a snag.amanda is very nice so Leon was was rude could be a little more easier how he talks , give sun papers and owner needs to be less rude But 5 stars thanks to the best Western. staff who adequate our stay great..by the way full breakfast it was great

    5
    « Great stay »

    The hotel is well situated convenient to highway, and restaurants . My request for a ground floor room was accommodated. The bed was very comfortable and clean; nice linens. Breakfast was on a par with all other hotels offering breakfast included in rates. Staff was extremely helpful. I would recommend this facility to anyone looking to stay in the Concord NH area.

    4
    « Terrific Staff »

    Stopped in at this hotel on our trip to Canada's east coast. Hotel staff were very friendly and helpful checking in and out. Breakfast was very good as was the service staff. Would recommend this hotel to travelers for both single nights or extended stay.

    3
    « Not bad, not great »

    We were in Concord attending a reunion. The room is a standard room for this price point. The heating unit was a bit loud. The staff was generally professional and cordial. Concord evidently has zoning that clusters most of the hotels on a single road by the highway, so ask for a room away from the highway. We did and noise was not an issue.

    4
    « A good basic stop. ! »

    The staff here were super friendly.The room was nice and big. Breakfast was included and this was nothing special but perfectly adequate. Free tea and coffee are offered at reception. There is parking available for free and there is a good italitan restaurant next door.

    5
    « 'Loudon Bound' »

    We stayed at your hotel in Concord, NH in Sept as we were attending our first NASCAR race at Loudon~booked Jacuzzi Sweet even. Loved the room even though never used Jacuzzi..From check-in to check-out, this was a great experience!! Staff was great & the people there were the best...NASCAR fans are great people!!

    5
    « Never Disappoints! »

    Going to this hotel is like going home to your comfy bed. This hotel never disappoints us. We never have any worries staying here. You can always count on a great breakfast as well. It's so nice to eat at the hotel instead of loading up the kids and try and find a restaurant.

  • 5
    « Very pleasant stay close to center of Concord »

    Needed a comfortable hotel with a pool close to downtown Concord. I had seen a show at the Capitol Center for the Arts and had to be back in Concord the next day. Very convenient location. I had points at Best Western. No problem using points. Great room. Very accomodating staff. Breakfast was a plus.

    5
    « Very nice hotel and great staff »

    Our room was clean and comfortable as we expect at a Best Western. This is a fairly expensive location due to its proximity to Boston. We asked for a nightlight to avoid having to turn on the light and fan during the night. They gladly provided one for our needs. It was a pleasant stay.

    2
    « Ok room, poor staff. »

    This seems to be an older motel that has be remodeled. It is a nice clean updated room. No towels at pool. Maids that seem to try to avoid you. I was initially charged twice for my room and the front desk person was kind enough to take a long time to correct it and explain how it was my fault while I waited. Gee Thanks. Won't be coming back.

    4
    « Majority of Staff was Superior - Nice Room »

    We spent 10 days in the northeast to see colors, and decided to splurge our last night -- stayed in a King suite with Jacuzzi in room. We were greeted by an amazingly helpful desk clerk, who gave us some great dinner suggestions. The suite was very nice - better than we envisioned. The woman working in the dining area (preparing buffet breakfast) greeted us with a smile, looked around and noticed no empty tables. She immediately mentioned that there was an overflow room with plenty of space. Another very helpful staffer. The business center has two computers and a printer, which I accessed for printing out boarding passes. They worked well, but it was a little awkward to have an evidently new employee taking a training at the 2nd computer. I could tell she felt a little odd about it too. maybe they can find a more out of the way place for trainees. The only discomfort I actually had was the late evening and early morning desk staffers. Both made us feel invisible - no eye contact or smile at all. Stopping by the desk to checkout in the morning, we got a "thanks", and a face turned back toward a computer. No offers to furnish a receipt, etc. The place is safe and clean. I'd stay there again if in the area.

    4
    « Very Accommodating of Large Groups »

    Recently visited Concord NH for a group trip and stayed at the Best Western. Hotel staff was extremely accommodating to our group which included children. Exhibited perfect balance of accommodating groups (there were a few) and demand for respect of their other guests.

    5
    « Louden Weekend »

    This venue offered the best value and proximity to New Hampshire Motor Speedway. The hotel was neat, clean, well-maintained. The staff was helpful and gracious. Breakfast was the usual continental breakfast but was attractively arranged and the staff kept it well-stocked.

    5
    « Great location and service »

    We enjoyed our one night visit very much. My wife had injured her knee during our trip and the staff in Concord were very accommodating in assigning us to an accessible room. Hotel was very clean and comfortable. Breakfast service was great!. Very large selection of hot and cold items. The breakfast room is located on the second floor but the hotel will delivery your food if you are unable to climb the stairs. The hotel does not have an elevator.

    2
    « The room was clean but not comfortable »

    It was a last minute booking so I guess that was my fault for not doing more research. The girl at the front deck was busy but could have been a little more friendly upon check in. The room had a weird smell that was a bit musty, a bit old gym socks. I also smelled this in the lobby area. The beds were very hard but everything in the room was clean. The breakfast that was included in the price of the room was average. The girl working it worked very hard refilling and keeping the tables clean. Probably wouldn't stay there again.

 

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·Desde la carretera interestatal 93 norte: Tome la salida 13 y gire a la izquierda en la vía de salida, a continuación gire a la izquierda en el primer semáforo hacia el Best Western Concord Inn & Suites. ·Desde la carretera interestatal 93 sur: tome la salida 13 y vaya recto hasta que llegue a la calle Hall Street y al Best Western Concord Inn & Suites. ·Desde la carretera interestatal 89 sur: siga la carretera 89 sur hasta llegar al final. Permanezca en el carril izquierdo y atraviese el cruce 3A en dirección a la calle Hall Street recorriendo 1,5 kilómetros hasta el Best Western® Concord Inn & Suites.

 

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