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Best Western Hotel Brookfield, Brookfield

4.5/5  - basé sur 171 notations.
28622 Highway 11, 64628-8280, Brookfield, United States - Ver el mapa
Best Western Brookfield - Vista Exterior El Best Western Brookfield se encuentra en el centro de Brookfield. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Numerosos viajeros escogen nuestro hotel de Brookfield para visitar el Walt Disney® Hometown Museum, el Museo Pershing y una gran variedad de atracciones. La ciudad natal de Walt Disney® ofrece una gran variedad de actividades de interés. El evento de globos aerostáticos Pershing Balloon Derby está orientado a las familias y atrae a numerosos visitantes procedentes de todo el país hasta nuestro hotel de Brookfield. El evento Summer Fun Days es una fantástica forma de celebrar la época estival manteniéndose bien fresco. Desde el fin de semana de encuentro de alumnos de la Brookfield High School hasta el evento Disney Hometown® Toonfest, los huéspedes podrán encontrar fantásticas actividades durante todo el año. Nuestro hotel de Brookfield se enorgullece de poner la comodidad de los huéspedes en primer lugar. Con una amplia piscina al aire libre y acceso gratuito a Internet inalámbrico, durante su estancia en nuestro hotel podrá disfrutar de unas relajantes vacaciones. Pase la tarde descansando junto a la piscina y asegúrese de comenzar el día de la mejor forma. Nuestro hotel ofrece un desayuno caliente completo gratuito con gofres belgas, surtido de frutas y cereales, yogur, pasteles y café 100% Arabica. Los huéspedes en viaje de negocios en la ciudad podrán disfrutar de unas amplias habitaciones equipadas de forma muy completa. Entre nuestros huéspedes habituales se incluyen los empleados de Walsworth Publishing Company, Stanbury Uniforms, Brookfield Fab y Excelsior. Las empresas locales Hurtt Fabricating Company y Moore Fan Company atraen igualmente a numerosos trabajadores de fuera de nuestra ciudad. En nuestro hotel de Brookfield podrá disfrutar del encantador carácter del noroeste y del servicio de nuestro cordial personal, además de unas impolutas y confortables habitaciones para su estancia. Somos conscientes de que el lugar que escoja para sus vacaciones o su viaje de negocios es de vital importancia. Puede tener la seguridad de que en este hotel contará con una fantástica ubicación y con unas instalaciones de primer nivel. Reserve una amplia e impoluta habitación en el Best Western® Brookfield y permítanos proporcionarle una estancia verdaderamente inolvidable. Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Brookfield

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 171 huéspedes
NOTA EMITIDA
Excelente
105
Muy bueno
51
Normal
10
Malo
3
Pésimo
2
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
16
De negocios De negocios
54
En familia En familia
50
En pareja En pareja
36
En solitario En solitario
12
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great weekend"

5
04/09/2018

Great staff and very accommodating. They had breakfast ready early because of the nature of our group. (Hot air balloonist and crew) we are return guest and they staff has always been great. The halls and lobby area have been remodeled and understand the rooms are next. Looking forward to our return trip next year.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your review! We appreciate our balloonists. We look forward to seeing all of you every year. I wish weather would have been better. Glad we were able to accommodate you with early breakfast. Thanks again & see you next year with our room updates!

"Leisure trip."

5
19/08/2018

We Like the location, access and value of this hotel. We've stayed twice and enjoyed both times. We came late and had quick, good, efficient service. Clean and friendly. I hope you find this helpful and pertinent!

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your nice review! I'm glad we were able to make your stays enjoyable. Customer service is our top priority here at Brookfield and look forward to seeing you again in the future. Thanks again!

"A Perfekt Stay"

5
14/08/2018

Clean, comfortable, and convenient, staffed by friendly folks, I truly enjoyed my stay at the Best Western Brookfield. The staff dealt with a refrigerator situation quickly and efficiently—two times in a row! I still smile when I tell the tale. If I'm ever back in the Brookfield/Marceline area, I'll definitely be back at this property!

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your business! I'm glad we were able to meet your expectations during your stay. We enjoyed having you and look forward to your next stay. Thanks again!

"Nice room, outstanding breakfasts, a bit pricey"

4
15/07/2018

The room were quiet, the HVAC easily adjusted, clean, the Wi-Fi fast, and easy access and the breakfast way better than expected. The only reason it doesn't get an excellent is that it is pricey. Even with a BW card it still was twenty dollars overpriced.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us! We appreciate your business and glad we could accommodate your needs during your stay. Hope to see you again soon. Thanks again!

"Definitely a 5 star hotel!"

5
15/07/2018

My husband and I do a lot of traveling and this hotel was by far one of the best. This hotel was very quiet so it was perfect if you needed to get some sleep, the pool was very clean, the beds/pillows were very comfortable, the continental breakfast was nothing short of amazing, the staff was super friendly, checking in & out was easy, and there is also a microwave and refridgerator (which many hotels do not provide both). We would definitely stay here again if we traveled in this direction! oh! And they also allow dogs!

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your 5 STAR REVIEW! We appreciate all your nice comments and glad you enjoyed your stay. We look forward to seeing you again in the future. Thanks!

"Frequent customer"

4
02/05/2018

The hotel is located right off the highway for easy access and right next to a Wal-Mart. If you are traveling with a group or family you may not find seating in the breakfast area. The breakfast is pretty good so don't sleep in and miss it. The towels and linen are always clean. They currently do not have HD TV but that may be changing since they're remodeling. Definitely the best option for this area.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your business. I'm glad you enjoyed the breakfast and now that we finished renovating the public areas we still have another table and chairs to arrive. Thank you again for staying with us and look forward to your next stay.

"Super clean"

5
21/04/2018

This hotel was so clean we thought it was new. Amazing. They went from a smoking facility to a non smoking and we couldn't tell it had ever been smoking . It smelled good. Wonderful breakfast. Super nice people. The building is 14 years old and we didnt even know it.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
I'm glad you had an AWESOME stay! We appreciated having your business and all your wonderful comments. I hope you will come and see us again soon. Thanks!

"Clean and friendly"

5
07/04/2018

My friend and I stayed here on our way to and from Missouri Star Quilt Co. Room was clean. Always coffee available. Good breakfast. Good rate. Friendly staff. WalMart is nearby, an easy walk from the hotel for extra snacks or necessary items.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us! We are glad you enjoyed your time at our hotel. We hope to see you again soon. Thanks again!

"Great Location for rest!"

5
05/04/2018

Great rest place for travelers! Literally/conveniently right next to Wal Mart, and close to fuel stations. They had a town map with places to eat makes on it!! A+ staff, would recommend and stay again.

"Nightmare of a stay at my first Best Western in 18 months."

1
03/04/2018

After another nightmare stay at my first Best Western in 18 months, it will be the LAST one for another 18 months unless I am desperate enough. If you arrive late at night, they would rather you don't stay at all because the cleaning help the next day finds it too inconvenient to have to work later. They seem to forget the guests PAY for the hotel to EXIST and that the Hotel is not there for their work convenience.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
I am sorry to hear your stay at our hotel did not meet your expectations. We do appreciate your business and customer service is our top priority. Our checkout time is 11am and the staff was following protocol due to your room being a checkout. Late checkouts are granted per approval for our late arrivals and Best Western Rewards members and would have been granted if requested. Again, I am sorry for any inconvenience you incurred during your stay and I hope you will stay again and give us the opportunity to show you a GREAT stay! Thank you.

"You will be pleased"

5
21/03/2018

This is a wonderful BW in a small town. They go out of their way to make you welcome and take care of any needs you may have. This is the ONLY hotel/motel to stay in here. There are others but BW is the BEST.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for you AWESOME review! We appreciate all the kind words and glad we could make your stay a GREAT one. We hope to see you again in the future. Thanks again!

"Awesome Motel Stay"

5
09/03/2018

We could not have asked for a better place to stay. Wonderful Service. Breakfast was great. Office staff so very helpful; especially Carrie as well as the other staff. Cauleen (probably do not have her name right, but the lady who cleaned our room) was so very nice, efficient and sympathetic). Thank you all for making this part of our trip so great.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for staying with us! We appreciate your business and glad we could give you a home away from home feel. Customer service is our top priority and glad we could meet your needs. I will let my staff know of all your kind words and hope to see you again in the future. Thanks again!

"Excellent"

5
20/12/2017

The hotel is near of the Walmart of the town, and also you can go to marceline in a few minutes, rooms clean quiet, the staff is wonderful and breakfast is very well the area is small but the options is better than another's "big chains", so high absolutely recommend

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you very much for your AWESOME review! We appreciate your business and glad we could make your stay a Great one. I'm glad you enjoyed our Hot Breakfast and all our newly add selections. We look forward to your next stay in the future. Thanks again!

"Best kept secret in Missouri"

5
07/12/2017

Very Clean .Excellent service. Total hotel is non-smoking. Excellent breakfast,,,many more choices than most motels offer. Nicest motel we have visited. Quiet. Good nights sleep. Lobby very welcoming. Outside extremely clean.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for such a GREAT review! I'm glad you were able to enjoy our HOT breakfast and get a good nights sleep. We appreciate your business and look forward to seeing you again in the future. Thanks again!

"Nice small town Hotel"

4
07/12/2017

Always very clean and comfortable. I always stay here when in town. Location is good with Walmart close if you need anything. Good parking available if you have a large vehicle or trailer. The staff is always helpful.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us. We appreciate your business and glad we can accommodate your needs during your stay. We look forward to you staying with us again in the future. Thanks again!

"Great Stay, friendly, welcoming staff!"

4
06/12/2017

Traveling on business stopped for a night here and was very pleasantly surprised. Exceptionally clean, very accommodating and a nice restful sleep. Bed was comfortable, staff help with locating the local restaurants, very friendly! I would stay here again.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for finding us! I'm glad we could make your stay a memorable one. We will look forward to your next visit. Thanks again!

"Great value"

5
19/11/2017

Very customer focused staff rooms were clean breakfast was great accommodated several request that I had nothing more to say other than I stay there any time that I am in the area on business outstanding value

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you so much for choosing to stay with us! We enjoy our return guests. I'm glad we could make your stay a GREAT one with our Hot Breakfast and highly clean rooms. We appreciate your business and look forward to your return in the future. Thanks again!

"Excellent as always"

5
13/11/2017

I've been staying at this Best Western for over 20 years when visiting Brookfield, often for hunting. It understands our special requests. I'm always treated like family. Rooms clean, breakfast excellent. Only thing to make it perfect is an automatic or handicapped front door entrance,and pillowtop mattresses. Manager Melissa has a wonderful care and truly seems to care for her guests.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you very much for such a great review! We work really hard to provide the best customer service here at Best Western Brookfield and I'm happy to see it reflected on your last visit. I appreciate your suggestions and as always look forward to your return to the hotel in the future. Thanks again!

"Yearly Vacation"

5
11/11/2017

We love going here every year. The whole staff from the manger Melissa Kearns to the cleaning staff Colean are great. We can't wait to get here. They are all very accommodating the room is always clean and we never have to ask for anything. The beds for me are very comfortable the water for showers is nice and hot and the morning breakfast has a nice variety of items. If you need anything they will do there best to make it happen. Would recommend to anyone looking for a room.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your business! I'm glad we are able to accommodate you during your stay. Thank you for the nice comments regarding my staff as they are an AWESOME group of employees to work with. We appreciate you choosing us to stay with and look forward to your return next year. Thanks again!!

"Convenience and Quiet"

4
31/10/2017

The hotel was convenient to the highway. We were visiting Walt Disney's Hometown Museum and other Disney sites in Marceline, MO. This hotel was about 15 minutes away. The area had several decent restaurants. The staff was friendly and accommodating. We enjoyed our visit.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your business! I'm glad you were able to visit the Walt Disney Museum and find our local restaurants in the area accommodating. We appreciate all our guests and glad we could make your stay an enjoyable one. I hope you will visit again soon. Thanks again!

"Comfortable"

3
27/10/2017

I was here for several nights on a business trip. This is a fairly new motel, very nice staff, and comfortable. Room had a small fridge and microwave, always a plus. Desk and bedside had plenty of electrical plugs. Bed was comfortable with lots of pillows. TV had a wide variety of channels, but none seemed to be HD - not good. Bathroom was fine, except it needs more grab bars at the edge of the tub for stabilizing as you get out. Breakfast was pretty mediocre, little variety, and muffins were stale. A friend was late arriving with a room confirmation, and they had no room for him. Not good service, and there aren't other options near by. I would rank the visit as fine, but needing improvement.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for staying with us on your business trip. I'm glad we could meet the majority of your needs during your stay. I am sorry we could not accommodate your expectations for breakfast as we have been working hard at improving it by having 4 hot items(eggs, bacon/sausage, pancakes/hashbrowns & biscuits & gravy) and a large variety of cereal, fruit and danish's with our muffins individually wrapped fresh everyday. Customer service is our top priority and I'm sorry about any miscommunication with your friends reservation as we discussed at checkout. I hope you will stay again in the future. Thank you.

"Hunting Trip"

5
10/10/2017

Love this place! We been staying here 10 years. All the staff here treats you like family. We called 45 miles away and was staying 3 nights. They moved other rooms around to accommodate us where we didn't have to change rooms. Melissa and Terri always go above and beyond for me and my family when we are in for hunting. The breakfast is always good and during rifle deer season they always have it ready at 4 am. The rooms are always clean and the bathroom is always well maintained.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for staying with over the last 10 years. We love to hear that our guests are happy! We appreciate your nice comments and glad we could accommodate your needs during your stays. We look forward to seeing you again!

"New facility"

5
28/08/2017

A newly built hotel. Very clean and fresh. Desk staff was extra friendly and helpful in giving us info on local food options and pizza delivery, I haven't stayed at any Best Westerns for a number of years and was pleasantly surprised by the quality of this location.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay at our Best Western here at Brookfield, MO. We have been doing a lot of new updates and there's more to come in the near future. Were glad you enjoyed your stay and hope you stay with us again next time your through this way. Thanks again!

"Super place to stay"

5
22/08/2017

A great value. Well cared for property. Friendly courteous staff. The room was clean and all equipment was in perfect working order. The beds were quite comfortable and provided a restful night of sleep.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for taking time to review our property here at BW Brookfield. We appreciate all your nice comments which I will share with my staff. I'm glad we could offer you a GREAT stay and look forward to your return in the future. Thanks again!

"General"

5
16/08/2017

I enjoyed my stay at this Brookfield, Missouri, location. Very clean, very up-to-date, great breakfast, rooms very clean andGeto date...everything worked well in the room. I felt slightly to expenses for a small town of Brookfield per night rate. used my BW Card, wish I could of gave me a higher discount...

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
I'm glad you enjoyed your stay here at Best Western Brookfield. Customer satisfaction is our top priority and glad we could make your stay a GREAT one! BW offers many promotions for its BW Reward program which I thank you for being a member of. Hopefully you can benefit from these on your next stay. Just call me direct at 660-258-4900 and I would be glad to help you. Thanks again and look forward to your next stay!

"Great place to stay"

5
31/07/2017

Rooms were clean and comfortable. Very nice staff only drawback was the little breakfast room. Overall very nice place and centrally located. Staff directed us to a great place to eat in town. Very quiet and I over slept which didn't please my husband. LOL

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your business. We appreciate the nice comments and glad we could make your stay an enjoyable one. I hope you were able to enjoy our hot breakfast even though we we're full that day. I'm glad we could offer you a quiet nights sleep. We will look forward to you staying with us again in the future. Thanks again!

"Wonderful Staff - Wonderful Hotel"

5
21/07/2017

Stopped and stayed at this hotel on our way home from a long trip. Terri at the front desk was very helpful! She was able to provide us with accurate and precise local information that helped us find exactly what we were looking for. The rooms were clean, quiet and very nice. Loved that the air conditioning was set low so the rooms were cool when we got there. (Nothing worse than driving all day in the hot sun and walking into a hot hotel room!) Rooms were a good size, and came with a refrigerator and microwave. Beds were comfortable. I was surprised to hear that they have plans to renovate the interior, because it was already way nicer than a couple of the other hotels we stayed at on our trip. Breakfast was very good with a wide variety of foods -- pancakes, bacon, eggs, biscuits & gravy, yogurt, cereal, bread assortment, juices, cappuccino machine (!!!), milk, etc..... Pool looked refreshing, but we were short on time and didn't get a chance to use it. Hotel is easy to get to off the highway and is right beside a Walmart (which can come in handy). We will definitely stay here again the next time we are in the area. (And thanks again, Terri, for all your help!!!!)

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for finding us! I'm glad we could make your stay stay an enjoyable one. We hope you will stay again next time your through our area and see all our improvements. Thanks again!

"What a joy"

5
18/07/2017

We were on our way home from Colorado. We stayed in Brookfield, MO because we wanted to look for some grave sites of our relatives. The only thing we had were their names. The hotel host was so helpful. She provided us with the name of the cemetery and told us about "Find A Grave" on the web and gave us the name of the county we were in. In less than 5 min. we found who we were looking for, a relative we didn't know was buried there, and a photo of the grave stones. All the employees were friendly and helpful. Will definitely stay there again when we are in the area. Their breakfast was the best of any Best Western we have stayed at. Thanks, BW Brookfield.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for finding and choosing to stay with us! We appreciate your business and glad we could make your stay a great one. I'm also glad to hear my desk associate was able to help you in your quest to find your relatives graves. We look forward to your next visit when you're through our area. Thanks again!

"Great spot!"

5
10/07/2017

We stayed here while we visited Marceline. The staff was great, the rooms pleasant, the pool refreshing and the small size a welcome from the bigger hotels were are used to. I would recommend this hotel for anyone traveling to this area. A relaxing first night for us. We even shopped at the Walmart next door!

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
We were glad to WELCOME you to Best Western Brookfield! I'm excited my staff could offer you a small home town feel during your stay. I hope you will come back and see us again soon. Thanks again!

"Clean"

5
07/07/2017

It was a little pricey for the room but it was very clean. The bed and pillows could have been more comfortable but I got a good night's sleep. It was unfortunate that the Walmart next door decided to sweep their parking lot at 10;30 at night when we were trying to fall asleep.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for staying with us. I'm glad you got a good nights sleep while you were here. I hope you will stay with us again in the future. Thanks!

"Another Good Experience at the B.W. in Brookfield, Mo"

5
30/06/2017

This was the second time that we'd stayed in this hotel. The first time, only a smoking room was available. The staff recommended a good restaurant and cleaned the room's air while we were gone. I had left my purse in the breakfast area, and an employee found and put it behind the desk for me. This time, the overall appearance and quality our room were again excellent, as was the quality of grooming products provided. The staff were kind and helpful. We had planned our trip to "land" here again.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for taking the time to review our property. We appreciate your business and glad we could make your stay a GREAT one! We will look forward to your next stay and have a good 4th of July. Thanks again!

"Very good Hoel off Hwy 11"

4
26/06/2017

Better than average hotel off Hwy 11 on way to KC. Several restaurants nearby, WalMart behind hotel. Quiet room, large and comfortable with refrigerator and free Wi-Fi. Better than average hot breakfast, Outdoor pool and free nearby YMCA pass.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
We would like to THANK YOU for staying with us here at Best Western Brookfield and for taking the time to give us your valuable comments. I'm glad we could accommodate your needs during your visit. We do hope to have the chance to Welcome you again in the future. Thanks again!

"Would definitely stay again!"

5
22/06/2017

We often travel to this location to visit family and there are few hotels in the immediate vicinity. We now also have a very small dog that travels with us everywhere so good hotels that accept pets are hard to come by. This Best Western accepts pets(within reasonable limits) has great customer service, very comfortable beds and an awesome breakfast. We will definitely stay again.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us! We're glad we could meet your needs with our pet friendly room. I'm excited my staff could provide you with excellent customer service and we will look forward to your return in the future. Thank you!

"Nice hotel next to Walmart for all of your traveling needs."

5
18/06/2017

We decided to stay away from the interstates in Missouri and traveled across the state on route 36. This was a clean and comfy hotel along this route. Room was large but laid out in an odd way. Had to close the bathroom door to get to the closet. Not a big deal. Front desk also helped me apply for rewards from BW that I hadn't registered for on my rewards account. Walking distance to Walmart across a short plot of grass. Breakfast area getting remodeled but hotel was not busy so there was plenty of room for breakfast. Breakfast was normal hot and cold items.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us! I am glad we were able to make your stay a great one. We appreciate your business and look forward to you staying with us again in the future. Thanks again!

"Stay"

4
13/06/2017

Enjoyed our stay in Brookfield. Very accommodating and clean rooms. Would highly recommend to anyone needing a room and service that is clean, efficient and polite. Two weddings that weekend and were highly efficient with all those they accommodated.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your nice comments. I'm glad we were able to meet your needs during your stay. We were very busy over the weekend and I'm happy to hear my staff was able to accommodate you with great service and efficiency. We hope you will come back and see us soon!

"PERSONABLE AND PLEASANT STAY"

5
12/06/2017

Melissa and her staff returned an item left in the room to me and overall were extremely accommodating. They are professional and extend beyond what is expected to make your stay a pleasant one. When the ice machine was jammed, they cleared it promptly. If something on the breakfast service was missing or needed, they responded quickly. Overall a very pleasant experience and will return there in the future.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for taking the time to respond to our survey. I am very pleased you enjoyed your visit. I'm glad my staff could make you feel welcome and was able to help you meet your needs. We appreciate your business and look forward to seeing you again soon. Thanks again!

"The Best Place To Stay"

5
29/05/2017

The Best Western in Brookfield Missouri is the best place to stay in town it is the cleanest place to stay in Brookfield, It is also smoke free, serves a wonderful breakfast, everyone you come in contact with is very professional. Whenever I'm in Brookfield Missouri this is where I will be staying

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for your business. We strive for excellent customer care and I'm glad you had a great stay! We're glad you could start your day with our delicious Hot Breakfast and look forward to your next visit. Thanks again!

"Best Hotel in the area"

4
19/05/2017

We have stayed here the past three years on our trip through the area. Very nice place. We were visiting the railroad show in Marceline - help early May every year. You check it our and also visit the Walt Disney Museum

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us during you visit to the railroad show in Marceline. We enjoy having you here and look forward to your next visit. Thanks again!

"Great facilities, great service!"

5
16/05/2017

My friend & I couldn't have been more pleased than by the welcome we received at our home away from home over the past week in Brookfield, MO. Superlative service, excellent and varied hot breakfast each morning, and recently constructed facilities added up to make our experience there first rate. Bravo to all concerned! Recommend 100%!

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you so much for taking the time to fill out your review. I'm glad you were able to feel at home during your stay. Customer service is our main goal and giving you a great breakfast to start your day is our way of saying Thank You! We are continuing improvements to the interior this summer and look forward to you staying with us again in the future. Thanks again!

"Good"

4
13/05/2017

Hotel was much improved from the previous stay . Would stay next time in area, great staff , clean rooms, helpful, only issue we had was breakfast not the quality we are used too when we travel, otherwise we had a good stay

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
I'm glad to hear you enjoyed your stay. Our guests are our #1 priority and love the opportunity to meet your expectations. We are always adding new items to our breakfast and hope you will stay again. Your business is greatly appreciated! Thanks again.

"Great place"

4
09/05/2017

Friendly staff, it is a small hotel but very nice. Room was nice and very comfortable. Breakfast was good. It is quiet even though there is a Walmart parking lot right behind it. Should we ever go that way again I would choose this hotel.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you very much for sharing your travel experience. I love to read that you enjoyed your stay. We do hope to have the opportunity in the future to welcome you again to our hotel, as we look forward to being of service. Thanks again for your business!

"Road Trip Overnight Stop"

4
28/04/2017

We were on a road trip and just needed a clean, quiet, comfortable hotel along our route. And that's what we got at the Brookfield Best Western. Initial room we were assigned reeked of smoke (who knew there were any hotels left that allowed smoking?), so the front desk was generous and upgraded us to a jacuzzi king for our inconvenience. Nice. Thank you. This was a quiet property. Our bed was comfortable and we got a good night's sleep. Kudos to the management here..... the nightlight in the bathroom is a nice touch. Breakfast was as good as you get in larger hotels in larger cities. We'd stay here again if we were in the area.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
I'm glad you stayed with us during your road trip. We will be completely 100% Nonsmoking Hotel very shortly. We appreciate your business and hope you will stop in and see us again next time your through our area. Have a great trip!

"Disney's boy hood home Marceline MO"

3
21/04/2017

Great history but Hotel little dated you see the commercials upgrading this one was OK but still needed work pool was not working. offered a YMCA to use. the Walmart was next store that was ok. The suite was a standard room one TV and just a couch that made it a suite??!!!

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for staying with us. I hope you will visit us again in the future as we are starting renovations soon. Our outdoor pool is open seasonally Memorial Day to Labor Day. The king suite is our larger room compared to the standard king but is getting a upgraded tv very soon. We appreciate your business and hope to see you again. Thanks again!

"Visiting family"

5
20/04/2017

This hotel is really clean and the staff is phenomenal. I felt like I was staying with the good side of The family. If there's a hotel like this next to my house near Chicago, I would sell my house I and move-in

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
We appreciate you choosing to stay with us! I'm glad we were able to make you feel at home during your stay. Customer service is our #1 priority and we hope you will visit us again soon. Thanks again!

"Definitely pick this one!"

5
25/03/2017

Clean, well managed, worth the extra money (especially if you want to be in this area). You are limited for options in this area, but this is by far the best place to stay. There's really only this place and a couple of B&B's, and the B&B's are definitely out of the way. While you are in the area visit Marceline - home of Walt Disney. Only 7 miles away.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
We appreciate your business! Customer service is a top priority here and thank you for choosing us to stay with. We are in a great location with easy access to Hwy 36 and take PRIDE in our high cleanliness scores. I hope next time your this way you will stop in and see us! Thanks again.

"Excellent small town hotel."

5
25/03/2017

My family stayed there so we could attend a family member's funeral. The staff were all very kind and helpful. The housekeeping staff were extremely friendly. The hotel was very clean and nice. Our only complaint was that the beds were a bit hard.

MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for choosing to stay with us! Your business is very appreciated. I'm glad we were able to accommodate your needs while you were here. We look forward to seeing you again soon.

"A great hotel"

5
18/03/2017

A very accommodating staff. Room clean, comfortable, quiet. Will stay here again! Left too early to have breakfast, so not able to comment on the quality of it, but if I go by how the rest of the hotel run, it's sure to be excellent.

MelissaK-GM, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for the positive review! We work really hard to provide a great guest experience. I'm glad the room met all your needs and I hope on your next visit you will get to enjoy our awesome Hot breakfast. Thanks again!

"Great hotel"

5
17/03/2017

Reasonably priced, and well worth it. Fairly large room was clean and quiet. Wi-fi worked reasonably well. Breakfast was above average. I will definitely be returning when traveling back through this area. Highly recommend!

MelissaK-GM, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for posting your review. Your nice comments are very appreciated. Glad you chose to stay with us and look forward to staying again. Thanks again!

"very clean and comfortable"

5
15/03/2017

The staff is very friendly and helpful. I have back issues and the bed was one of the best. The pillows are also a big perk. The room was clean and temperature was comfortable. The breakfast offered fresh and hot items. I would recommend staying there.

MelissaK-GM, General Manager at BEST WESTERN Brookfield, responded to this review
We are glad we were able to accommodate your needs. It's great to hear all your nice comments regarding breakfast, beds, cleanliness and my staff! We take pride in customer care and THANK YOU for staying with us.

"Paradise in the middle of America"

5
18/11/2016

The Brookfield, Missouri, Best Western is an oasis on the road across the Midwest, especially if you are traveling with pets. Great staff, clean rooms, well-maintained grounds and friendly staff make Best Western a joy to visit. The real gem is the perfect grounds of walking and exercising dogs. There are large open areas to walk and throw ball. It was a perfect stay because of the great treatment.

MelissaK-GM, General Manager at BEST WESTERN Brookfield, responded to this review
We appreciate your business and glad we were able to meet your needs. Thank you for your nice comments as we work hard to accommodate our guests. We hope you will stay with us again in the future.

"We are treated like family"

5
18/11/2016

We always book the opening weekend of the Missouri deer season. The stay is always the best part of the trip. The hotel is located next to a Wal-Mart store and close to numerous eating establishments and refueling stops.

MelissaK-GM, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for staying with us. We always look forward to our hunting season guests. We will look forward to seeing you again next year. Thanks again.

"On the hunt"

5
16/11/2016

The staff are great. The room was comfortable and I slept very well in the bed. The internet was reliable and fast for my needs.I have stayed her for many years and will continue to come back. Great manger and staff!! there like family to us. The breakfast has a nice verity to choose from and is set up early for your convenience .

MelissaK-GM, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for staying with us over the years. We appreciate your business and glad we are able to meet your expectations. We will look forward to you staying with us again next year!

"Pleasant and restful"

5
25/10/2016

We were visiting relatives and found the motel to be clean friendly quiet and just the type of place to spend the night or longer if we would have had the time. Very nice decor interior and exterior. Lots of choices of fresh food for breakfast selections.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for visiting the Best Western Brookfield. We are glad you enjoyed your stay and that we could meet all your needs. We look forward to you staying with us again in the future.

"This hotel still allows smoking inside!"

2
11/10/2016

The hotel is fine for Best Western, but it still allows smoking in some rooms. I stayed in what was supposed to be a non-smoking room, but I could smell the smoke coming in from other guests rooms. There is no true way to have non-smoking rooms if your going to allow guests to smoke indoors.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for bringing this to our attention. We strive to meet our customers needs as best we can. We do have smoking rooms and try to control the smoke in the hallways as needed.

"Cigarette smoke in hallway"

4
10/10/2016

We had to sign a form not to smoke in room yet the hallway was heavy with smoke. Milk at breakfast sat on a counter in a glass pitcher - not on ice or any refrigeration. The room was comfortable and the night staff very friendly.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
We are sorry we didn't meet your expectations. We do have smoking rooms and try to control the smoke in the hallways. Our milk in the breakfast room has ice tubes in the pitchers to keep it cold. We hope you would considering staying with us again. Thanks

"The Kreitzer's "

5
21/09/2016

Very nice place to stay. I was even able to plug in my Electric Car. They also recommended a very next restaurant to go to. The Brick House if I remember correctly. When traveling off major interstate highways it sometimes difficult to find out of the way places like this one. Would recommend this one for sure. Right next to Walmart which was handy since I needed to pick up a few things.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for stopping at are property. I am glad we could serve your needs with your electric car. We appreciate your business. If your in the area again we look forward to seeing you again. Thank you!!!!

"I love 36 compared to 70/80, but don't tell anyone else!"

5
07/09/2016

Enjoyed our stay in Brookfield. We slept well! Convenient, friendly and well done. Breakfast was good. On a busier day it could be a bit tight in the dining area. We had no issues. A boring stay is a good stay! Thank you all.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for taking the opportunity to write a survey. We appreciate all the nice comments. If your in the area we would love to have your business again.

"Huntinh"

3
06/09/2016

We have been staying here for 10 years. The 2 older ladies are the nicest I ever met but manager is very rude. The hotel is always clean just hate they have smoking rooms cause you can smell it all over. Breakfast is always good and ready for the hunters at 4 am. Wal-Mart sits right behind hotel so very easy to just walk over.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for feeling out survey. We value are hunters and appreciate there business. we look forward to seeing you this hunting season.

"vacation"

3
31/08/2016

outer appearance looks good interior not bad but not real good the staff is friendly and helpful the room was clean and tidy but the hallways had a pet smell to them the "hot breakfast" was ok for what little they offered

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thanks for choosing to stay at Brookfield Best Western. We appreciate your business. We continue to look for ways to approve are breakfast. I hope you would consider staying with us again in the future. I want to thank you for your feed back I will talk to my staff on the issues and try and get them resolved.

"Best Western Brookfield, Mo"

5
30/08/2016

This is one of my favorite Best Western Hotels. It rates right up there with the Best Western Plus properties. Very clean and comfortable, excellent condition and the staff is extremely polite and helpful. The hotel has easy accessibility .

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate all the nice comments. We look forward to seeing you again in the future. Thanks for choosing to stay with us.

"Neat Little Hotel"

4
27/08/2016

On Business. Clean, right off US Highway Breakfast was average. Coffee machine was excellent and I could get flavored coffee. Nice outdoor pool which was still warm Courteous staff and easy parking near door

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thanks for stay with us, while you where in town on business. I am glad we meet your needs. We strive to meet are guest expectations. I hope we can serve your hotel needs again in the future.

"Working out of town"

4
25/08/2016

The suite was very clean and the sheets and pillows were very fresh with no stains like other places. The room had a fresh smell which most have a mushy smell but this one didn't. The hotel does allow smoking which you can tell in the main halls but in the non smoking room you cant tell it because the smoke does not come into the room.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay at Brookfield Best Weatern. We appreciate your business. We look forward to seeing you in the future .

"I was impressed"

5
25/08/2016

Brookfield is an extremely small town, but the quality of this hotel was by far greater than that of a small town value. The rooms were clean; very comfortable. I stayed in the King suite. I am a writer, and I needed to get away to collect my thoughts and put some words to a page. The staff was very friendly and helpful. Even the cleaning crew was great! The room did get humid, but it didn't bother me.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you recent stay at are property. Thank you for choosing to stay with us. We appreciate your business.. We hope to serve your needs in the future ..

"Clean,comfiest bed, bad air conditioning"

4
10/08/2016

We arrived around 11:30 pm. The girl at the desk was amazing! She even upgraded us to a jacuzzi suite at no extra charge. King bed was amazing, as was the big wall mounted, on an arm flat screen. However, when we had gotten to the room it was about 80 degrees in it. The air conditioning was one of the old units on the wall. After about 10 minutes of trying to get the air to cool off, we called the front desk and she offered to move us to another room. It was late, already unpacked so we said we would stay in the room. I felt we should have been compensated in some way monetarily as it ended up costing around $110.00, but we weren't. We had brought a fan and finally at around 3am it had cooled to about 73-74 degrees. We were working till 3am and about 2:30 am a guy from front desk called and told my husband he received a noise complaint! Lol all we were doing was talking... So there you go! Best hotel in this small town. No competition!

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your review. I am sorry to hear about the a/c unit. I will check into why the room was so hot. We do value are customers comments. And we hope you would consider staying with us again. Are customers do make difference to us.

"Nice hotel!"

5
10/08/2016

This dog friendly hotel is small and very comfortable! Our room was spacious with a king bed, couch, mini refrigerator and microwave. The bed was super comfy and our room was quiet. (It is close to the highway, but we didn't hear any traffic noise.) They offer a nice breakfast (waffles, pastries, sausage, omelet, juices, oatmeal, yogurt, etc.) and even have gluten-free and dairy-free items upon request. The staff were all pleasant to work with! We will definitely stay again!

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your all of your nice comments. We appreciate your business. We look forward to seeing you again in the future.

"Damp room though nice facility. "

3
13/07/2016

The hotel is well rated for cleanliness and friendly staff, which I would agree with. The furnishings are fifteen years old though well kept. My only issue was have a room that was very "damp" and an off smell probably from the dampness. It has been humid so it might be part of the issues though changing the heater/AC filter would be beneficial. Probably fine most of the time though a bit put off with a damp room. It was 10:00 P.M. so I did not request a different room.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate your business. Thank you for bringing to are attention the damp room. I will check into the musty smell. We hope to serve your needs again in the future.

"I'm torn..."

3
08/07/2016

I am torn as to how to review this Best Western. The rooms are incredibly clean. The cleanest I have stayed in. The problem is the beds were terrible. The sheets were very inviting, the pillows top notch, but the mattresses? I felt like I was laying on a feed sack filled with straw. The mattress even made a crunchy noise when you sat on it. Both queen beds in the room were the same. Perhaps it's time for a mattress overhaul.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your nice comments on how clean our rooms are. Thank you for letting us know about the mattress... I will look it to that matter.. I hope we can serve your hotel needs in the future.

"Great Hotel"

5
20/06/2016

Best Hotel in the area and is the cleanest around and offers a great value for the price, Good Breakfast, nice smaller pool, easy on and off the highway, and is just the meat and potato of any hotel you would want from.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay at are property. We value your positive feed back. We hope to be able to serve your needs in the future...

"Clean and comfy"

4
10/06/2016

I enjoyed my recent stay at this hotel. My room was very clean and comfortable. The staff is very pleasant and helpful. I would stay here again and I would recommend it to a friend. It's conveniently located right off of the exit. The hot breakfast isn't that appetizing but they offer fruit and other breakfast options that are fine.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate your business and look forward to your next stay. Thank for your referrals to your friends.

"Pleasant Stay"

4
01/06/2016

Our stay was pleasant and the breakfast was better than most. We arrived late in the day and were warmly greeted by the desk clerk. The only downside was the only ice machine was not working. The front desk clerk had ice when requested.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. I am sorry that the ice machine was down, at the time of your stay. It has been fixed and we hope to see you again in the future.

"Nice Hotel"

5
23/05/2016

I stayed here on my trip cross country and I found it very clean and conveniently right off the freeway. The staff was very nice and the accommodations were exactly what I was hoping for in rural America. Overall was extremely pleased I decided to book my hotel here. If I am ever passing through again I will definitely make sure to stay here.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay at our property. We appreciate your business. We look forward to seeing you again in the future.

"home away from home"

4
22/05/2016

I have stayed a few times at this hotel and it is always good. Friendly courtious staff. If there is a problem they relate to iit quickly. Quiet area and only two minutes from the main road or shopping at Walmarts.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your loyalty to our property. Feel free to let us know at anytime when you may have a problem, we are here to serve your needs. If I can ever be any assistance please feel free to give me a call. We look forward to seeing you again in the future.

"Pleasant"

4
22/05/2016

I stay in Comfort Inn when I have overnight visits several times per year in the midwest. I find them consistently clean, and they have helpful staff. I avoid staying in a number of hotels, especially in Sedalia, where I have had unpleasant experiences, bugs, etc. The only complaint this trip was that the breakfast wasn't great. But it was free, so I made due.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for the survey. We are looking at ways to improve on are breakfast. We appreciate the feed back. If there is anything I can do to further assist you please give me a call. We hope to see you again in the future.

"Rural Americana"

4
24/03/2016

This is a tiny town off a 4 lane highway. The hotel location is convenient, facility is clean and has an elevator, free wifi and breakfast. The breakfast is nothing great but does offer some hot items in addition to yogurts, cereal, pastries and fruit. There are at least 2 local restaurants within a mile, one that I got carry-out food for the evening. Even though its next to a Walmart and the highway, I didn't hear any night noise.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate your business. We look forward to seeing you again in the future.

"I Highly Recommend this Location"

5
04/03/2016

Staff are professional and friendly, location is clean and well cared for and you can upgrade to a king jacuzzi suite for an additional $20. Well worth the money in my opinion. There is a local steak house that is pricey but a wonderful diversion from fast food.

nellie86, Front Office Manager at BEST WESTERN Brookfield, responded to this review
The staff at Brookfield Best Western would like to thank you for choosing to stay at our property. Thank you for the nice comments. We hope to see you again in the future.

"Very Nice Hotel, Clean, Staff AWESOME "

5
22/02/2016

What a very nice room! So clean. Took the time to meet the maids and thank and TIP them for doing such a good job and I wanted also to name them, Colleen and Pauline. I met Smokey, maintenance, and the general manager Renelda who gets right in there with her staff and helps when they're short handed cleaning rooms and tending to whatever needs to be done. I was truly impressed. I learned that they got very high points last inspection, in fact second in their region. They are pet friendly, have rooms for handicapped and there's a hot tub in one of those rooms at least..! Here are some pictures of some of the amenities. There were plenty of pillows and blankets in the room already and I appreciate the shower curtain rod that is curved out for more room. Again, emphasis on cleanliness and excellence of staff.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for righting the review on our hotel. I am thankful that I have such amazing staff. We look forward to serving are guest. Thank your for all your nice comments. We hope to serve your needs in the future.

"Very nice stay in Missouri"

4
13/02/2016

Room was spacious and clean. The hotel staff was very nice. Had a nice pool but we did not use it. Nearby to Wal-Mart. I would surely stay in this hotel again. Property was clean and well manicured. No complaints. Enjoyed my stay.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
The staff at Brookfield Best Western would like to say thank you for choosing to stay at our hotel. We look forward to serving our guest. We look forward to serving your needs in the future. If there is anything I can do to further assist you please give me a call.

"Business Trip"

4
10/02/2016

Comfortable stay. Accommodating staff and location for my visit to area for work. The selection process for reservations was seamless, and staff was excellent in making arrangements. Appreciated the friendly attitude presented by all staff.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We hope to serve your travel needs in the future. Our customers make a difference.

"moving "

5
08/02/2016

my family is moving from Maryland to Kansas ( military ) . the staff here is very polite and full of genuine smiles . rooms are clean , beds are comfortable . I'd definetly come back here . we have stayed at a few hotels on this trip and I'd say this one was the best experience we have had .

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay at our property. We would like to thank you for serving our country. If there is anything we could do to further assist you please give us a call.

"Nice, no frills"

4
05/02/2016

If you need to stay on the area, this hotel will be just fine. It is small, plenty of parking, and quiet. you will need to drive to go eat somewhere, as it is on the opposite side of the main highway from all the dining establishments.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate your business. If you are in the area we look forward to serving your needs in the future.

"Nice hotel and great location near I-36"

4
30/12/2015

I had a very pleasant stay at this Best Western property. Coleen (pronounced Kho-leen) at the desk was wonderful. She was genuine, compassionate, efficient, and helpful. The location to I-36 was great. There was also a Walmart close by. The cleanliness of the room was great except for the carpet. It appeared kind of grimy. The room had a slight "old man" smell which I'm guessing was from the carpet. It was not enough for me to ask to switch rooms. My room had good water pressure ... plenty of hot water. The lighting was good ... the bed/pillows were comfortable. Plenty of towels. Wireless internet worked fine. The heat-a/c system worked well. The bathroom had a very nice tub/shower enclosure. I would definitely stay here again! : -)

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you so much for your review. Without knowing what room you stayed in it is hard for me to address the problem. I have no name or room number. We take pride in our cleanness of our hotel. I am so sorry that is happened to you. We do appreciate your business.

"Great Place to Save"

5
26/12/2015

Please take the time and check in here at this hotel and you will be coming back again and again. This is the Meat and Potatoes of the hotels and the best in the area. They have everything you could ask for in a hotel and is in a quite small town setting. from in room refrigerator and microwave to the pool and reasonable prices this is a one stop for all your needs.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for all your nice comments. We appreciate your business and glad we had the opportunity to accommodate your stay and needs. We look forward to your future stays at our hotel. Thanks again!

"Great little spot"

4
23/12/2015

Travelled to north Missouri for a reunion and found this hotel in Brookfield. Right next to US 36, so easy to find. Quick friendly check-in. Spotlessly clean. Nice big room (we had a king room, so only one bed). Clean bathroom with high quality shampoo, etc. In room wifi worked great (at no extra charge). Plenty of TV channels and a good remote. Excellent bed (firm) and pillows. Continental breakfast included (although we slept through it since the bed was so good). No restaurants within walking distance, although there are several spots on the other side of the US 36 exit within a few minutes drive.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate all your nice comments and look forward to you staying with us again. Thanks again for your business!

"Pleasant Stay"

5
16/12/2015

We stopped in Brookfield at the Best Western Hotel as we were driving from Chicago to Kansas City. The hotel was a really pleasant surprise considering it was located in such a small town. The rooms were very clean and comfortable and the price was very reasonable. The staff were friendly and helpful. A free breakfast was also included. I would recommend this hotel to everyone traveling route 36 across Missouri.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We appreciate your business. Thank you for all the nice comments. We hope to see you again in the future.

"Hidden Treasure in Heartland"

5
16/12/2015

I was headed to Kansas City and it was late and raining so I wanted off the road. I was able to get a great room at the Best Western in Brookfield just off US 36. It was clean, quiet and staff was very friendly and helpful. They provided a good recommendation for dinner at Café 36. The breakfast in the morning was well stocked and kept warm. The price, the service and cleanliness sure beat the expensive hotel I had in Overland Park the next night!

"Hunting Happy"

5
16/11/2015

Great time. From the time you arrive the staff is as pleasent as you will find. From check-in being easy to the room they have the best showers i have ever seen. Great water pressure and unlimited hot water. The beds are very comfertable. the rooms are kept clean and the bathroom is well stocked with towels and needed supplies.Breakfast has more choices then you would think. A great time. We will be returning again!!

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for your recent stay at our property. We look forward to hunting season every year. We appreciate all your nice comments. If there is anything we can do to further assist you in your hunting season next year please feel free to call us anytime.

"Comfy hotel"

5
25/10/2015

This is the cleaness, most comfortable hotel we have found for awhile. It is small and quiet. The price is pretty good. We stay here often as we travel to KS to visit our daughter and her family. Highly recommend this but do call ahead. They are sometimes booked.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay with us at Brookfield Best Western. We appreciate all your nice comments. We look forward to serving all our guest. We look forward to serving your needs in the future.

"Best Western is on a Roll"

4
14/10/2015

We decided to take Highway 36 - a road less traveled - on our drive from Indiana to Denver. We had no planned stops and no pre-booked reservations, so it was the luck of the draw. And we got lucky with the BW Brookfield. Three nights at the BW Naperville had set the bar pretty high, but BW Brookfield came close. I have no complaints about the room, staff, cleanliness, comfort. Staff recommended Diner 36 for dinner and it was a good choice.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thanks for choosing to stay with us on your Road trip though our area. We appreciate your business. We look forward to serving all our guest. We look forward to maybe seeing you again on your next trip. Thanks again for choosing to stay with us at Brookfield Best Western.

"Very nice facility"

5
02/10/2015

We spent the night here during our road trip along U.S. Hwy. 36. It appears to be a newer facility. The rooms were clean and in great shape. It is located right next to a super Walmart that allowed us to walk to and acquire some small items we had forgotten to pack. The staff was very friendly and helpful. There was a good selection of breakfast items to choose from. We would definitely stay here again if in the area.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay at our hotel during your road trip on highway 36. We appreciate your business, and all the nice comments. We look forward to seeing you again in the future.

"Very nice"

4
29/09/2015

We stopped overnight here on a cross country trip. The entire facility was very clean, the room was large, and the bed was very comfortable. The employees were friendly although we were up for the free breakfast at 6AM and it wasn't ready. The breakfast isn't much but overall the hotel is an excellent value.

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
We would like to tell you how sorry we were for not having breakfast out by 6:00 am. Thank you so much for your nice comments about our property. We appreciate you choosing to stay with us. We hope to serve your hotel needs in future.

"Nice place to stay"

4
28/09/2015

We were very happy with the cleanliness of the room. We did not hear anyone in neighboring rooms either. Easy on and off the freeway. Definitely would stay again. We upgraded our room upon check-in which was a nice option. We checked out early and needed our car battery jumped. The gentleman working the desk was able to help us! Very thankful

nellie86, General Manager at BEST WESTERN Brookfield, responded to this review
The employees of Brookfield Best Western would like to take the time to thank you for choosing to stay with us. We hope to serve your hotel needs in the future. Tim goes out of his way to help our hotel guest I am glad he was able to help you get on the road. Thanks again for choosing to stay with us.

"Great place to stay"

5
28/09/2015

The hotel and our room was very clean. Staff was friendly and very helpful with our every need. The location off of the route was convenient and easily accessible. Would definitely stay here again and would recommend.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for all your nice comments. We appreciate you choosing to stay with us. If there is anything we can do to further assist you in the future with your hotel needs please give us a call.

"best western brookfield mo"

5
20/09/2015

I like this hotel. easy access, clean rooms, I can sleep a good nights sleep here. only complait is no oj machine for breakfeast. nice pool, gas fired grill avalible for those who like to cook out. A hotel washer and dryer for guest would be nice to have (this is my only complaint) for those of us who work traveling on the road. decent desk for your laptop, a computer chair would help but the chair u have will work, otherwise its a nice place to stay. the staff always remembers me when I come back.

nellie86, Manager at BEST WESTERN Brookfield, responded to this review
Thank you for choosing to stay at our property. We looking forward to serving all or guest. We appreciate your business. If there is anything we could do to make your stay better please let us know.