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Vorteilscode

Best Western Hotel University Inn, Urbana

902 W Killarney Street, 61801-1054, Urbana, United States - Siehe auf einer Karte
Best Western University Inn - Aussenansicht Das Best Western University Inn ist ideal in Urbana Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Champaign Urbana, Illinois, hat für jeden Geschmack etwas zu bieten, u.  a. das gemütliche und zuvorkommende Best Western University Inn. Das Hotel liegt in der Nähe von University of Illinois und Memorial Stadium, wo Sie das Team der Fighting Illini bei einem NCAA Football-Spiel anfeuern können. Außerdem können Sie eine Reihe von Veranstaltungen im State Farm Center besuchen – von Konzerten bis hin zu Shows.

Best Western

Hotel University Inn

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Kostenloses komplettes amerikanisches Frühstück
    Kostenloses komplettes amerikanisches Frühstück
  • Hallenbad
    Hallenbad
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
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Bewertung unserer Kunden

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Gebildet aus de 376 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
80
Sehr gut
125
Befriedigend
81
Mangelhaft
48
Ungenügend
42
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
36
Familie Familie
170
Geschäfts-<br>reisende Geschäfts-
reisende
65
Paare Paare
57
Reisen mit Freunden Reisen mit Freunden
29
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Renovation/New Management Success"

5
Dr. And Mrs. Al... S, Bloomington, Illinois 14/03/2020

Transition from Ramada to Best Western seems a resounding success. Fair pricing, attractive remodeling, quality amenities. My wife and I will definitely return, as the location and facilities make for an especially attractive choice.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you so much for your recognition and compliments. Since becoming a Best Western in December 2019, we are hoping to have a complete turn around with guest experience and we're so glad that you enjoyed your stay with us! If we can be of assistance in the future, please don't hesitate to contact us.

"Fine"

3
250stephenr, Champaign 27/02/2020

I chose this hotel because most others were booked for a tournament in town. This facility is aged, but they are obviously trying to upgrade. Some things are dinged up. But the room was clean, the bed comfortable, and the place reasonably quiet. I got my money's worth, I think. My one complaint was the scant breakfast offerings. Minimal is one thing. Lacking is something more.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us .

"Wrestling Weekend"

4
principalSJS, Monee, Illinois 27/02/2020

Hotel is newly decorated, Breakfast was great and folks were very pleasant and helpful. Beds were extremely comfortable. I had an issue with getting the brand new TV on and the front desk came up immediately and got the TV programed. Did not use the pool but it was clean and well cared for.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you so much for your recognition and compliments. Since becoming a Best Western in December 2019, we are hoping to have a complete turn around with guest experience and we're so glad that you enjoyed your stay with us! If we can be of assistance in the future, please don't hesitate to contact us.

"Newly redecorated, exceptionally clean"

5
113wearytraveller, Chattanooga, Tennessee 20/02/2020

Very quiet and comfortable. Pet friendly, ample parking. Within walking distance to local diner. Friendly staff, easy to check in. Email receipt option makes checkout easy, no need to go to the desk. Easy access to/from interstate.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you so much for your recognition and compliments. Since becoming a Best Western in December 2019, we are hoping to have a complete turn around with guest experience and we're so glad that you enjoyed your stay with us! If we can be of assistance in the future, please don't hesitate to contact us .

"Visited for one night stay in December 2019"

3
Vijay103, India 14/02/2020

I had booked this place for 20th December night stay for a single night with family. We were travelling from Washington DC via Chicago and arrived at the hotel post 10pm and were very tired. I had booked this place with a previous good stay experience in September 2019 for a week. Upon arrival i got to understand, in between September and December this place has changed from earlier Ramada group to Best Western. That was fine as it didn't matter to me. However we were for a shock when our reservation did not not show up in the hotel system since along with management change, they had application changes as well, and old Ramada reservation probably were not uploaded in new Best Western. It was a very difficult time to spend an hour, while were so tired , to sort out everything and finally able to get a room. However since the management staff at the counter were familiar (remember with our last visit ) they tried to extend best support and so that kept us in good mood in spite of delay. To be honest didn't expected this issue when we were so tired. It is expected that new management must take care of this. One night stay on ground floor room was otherwise good. Breakfast has minimal items as usual and good to get it early morning here. Recent renovation has brought in overall some freshness in rooms.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our sincerest apologies for all of the inconveniences you experienced at check in. We have been trying our best to accommodate reservations booked through the previous branded hotel and we're striving for a smooth transition. We appreciate your patience with us and we hope that you will stay with us again during your future travels. If we can be of assistance in the future, please don't hesitate to contact us.

"Nice hotel"

5
User 05/02/2020

We visited the area to see family. This Best Western location was very nice and clean. I also enjoyed the breakfast they had. The staff was helpful and the rooms are a decent rate. I will definitely use this Best Western next time I'm in the area.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you so much for your recognition and compliments of our renovations. Since becoming a Best Western in December 2019, we are hoping to have a complete turn around with guest experience and we're so glad that you enjoyed your stay with us! We look forward to your future bookings! If we can be of assistance in the future, please don't hesitate to contact us .

"HORRIBLE!!!!!!!"

1
User 25/11/2019

HORRIBLE!!!! Hidden fees, nasty moldy showers. Beds are FULL sized NOT Queen!!!! I have been charged $179 so far for a 1 night stay in a 2 *queen* bed room. I was quoted $86 when I booked my room!!! STAY AWAY!!

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. All of our mattress are either Kings or Queens. We do not have full size mattresses. All guests are advised of additional fees if additional things are requested, such as, roll aways, pet fees, etc. Please be advised that none of our double queen rooms are quoted at a low rate in the eighty dollar range.

"Pleasantly surprised "

5
RBP24, Buffalo Grove, Illinois 03/11/2019

Dads weekend. After reading reviews expected the worst. Ignore older reviews. Recently renovated. Clean, Fresh, Quiet, Easy Parking, Great Location. This is an economy hotel, don't compare it to Hampton or Courtyard.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you so much for your recognition and compliments of our renovations. We're expecting a complete turn around and providing an excellent experience for all guests and providing the best accommodations. If we can be of assistance in the future, please don't hesitate to contact us .

"A budget hotel with no frills. Good for parents to stay if visiting to meet their children studying in UIUC"

3
Vijay103, India 26/10/2019

Booked for little more than a week from September until October. It was a decent stay. Though renovation was on but had minimal disturbance. Room cleaning done in morning was quick and appreciated. Breakfast timing was a little concern since it used wind up little early then published time. Sometimes had to request for items when getting down a little beyond 9 am. The place has very good bus connectivity to UIUC (University area). There is a bus shelter at a walking distance. Place is in a quiet area yet very close to the Champaign Urbana downtown. Good for parents visiting their children studying in UIUC and looking for a decent budget place to stay.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We will address breakfast with the staff. Thank you for letting us know.

"says they are remodeling"

1
C5094XFsusanh, Columbus, United States 24/10/2019

hope they remodel soon. needs work. no shampoo in bathroom. food under the bed. overcharged for room. i would not recommend this hotel. it is really a one or two star at best. it's in a good location and probably in demand when U of I has events so they really need to put some work into in.

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Skip the Red Roof"

1
LilCabo, Caledonia, Michigan 02/10/2019

Horrible experience. 35 minute check in. Employee complained the entire time about being new and alone. Breakfast area gross and empty. Inside was a mess in lobby. Never again. Too many choices in the area

Hotel_Management0214, Front Office Manager at Best Western University Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Diese Bewertungen sind die subjektiven Meinungen von einzelnen Reisenden und nicht die von TripAdvisor LLC (GmbH) oder seinen Partnern.