Best Western Springfield Hotel

The hotel was clean and quiet. My mother, who currently is in cancer treatment, was comfortable and liked the bed and pillows. Close to highway exit. The desk host Faye was very helpful. The rooms were comfortable. I had the pool and workout room to myself. The breakfast was nice

We were up from the Carolinas for a family funeral. Very quickly after meeting Faye on the front desk we felt like we were family. Not only with her but with the other group that was there for a family wedding. I kind of hate to say we had a great time because it was a funeral, it we did have a very, enjoyable stay. The front area was a great meeting spot to make new acquaintances. Will book again for sure but will work strictly with Faye.. her personality was heart warming. And Donna the AM and PM housekeeper threats that establishment like her home and it shows. Place is immaculate !! We will be back.

Everything went well due largely to Emilee at the front desk. Fixed my issues, very knowledgeable and pleasant. Rooms very very clean, nice pool and game room. Wonderful stay, definitely visiting again and again.

I travel with children and I'm not really accustomed to being welcomed with open arms and staff who engages with my kids during check in and goes out of their way to make my kids feel at home (even when my toddler was a little grumpy from riding all day and just waking up). Faye did just that. She greeted me and my children with a big smile. She went out of her way to talk to them and distract them while I filled out the form. She asked if there was anything she could do to help ease my 1 year olds frustrations (such as milk or a snack). She had him smiling by the time we walked away from the check in counter. She was so incredibly sweet and understanding that I could have cried. I'm used to frustrated and annoyed looks at my kids for being kids who were just cooped up for hours. This was the most pleasant surprise for us to be greeted this way. I can't thank her enough for her kindness! Please don't ever let her go! I wish every hotel could have someone like her! On other notes, the rooms were clean, breakfast was good. Something for everyone. My kids loved the pool and gameroom.

Desk clerks, especially Faye, were cheerful and helpful. The housekeeper I met offered to fill any needs for products or linens. The room was clean and well supplied. The location was convenient to the conference I attended.

The staff members were super friendly. They were genuinely excited to welcome us to the hotel. The rooms were spacious and had all the amenities, including a fridge large enough to fit a pizza. They also had a large breakfast selection that was delicious.

The room was great Faye did great checking us in Heather did great checking us out they were kind and heather great job on breakfast Monday great environment the pool was amazing housekeeper very kind to over weekend Heather answer all the questions we had at the front desk we will stay again

The front desk was extremely helpful when we were checking in. We had a king bed that was comfortable. The only problem was getting the wi-fi to work as they had issues that day they were having trouble resolving. The breakfast was very good. This was our first stay at a Best Western and we will be back!

I did not personally stay with you, but the feed back I got back from the men that work for K Bellavance Land Works & Hauling raved about the Hotel. Very pleasant staff and clean. I did work with Heather to arrange the rooms for our company stay, and I do have to say she was awesome to work with, and bless her heart for being so patient with the going back and forth. I would stay it was a 5 star.

Nice little hotel. The rooms are clean, the staff was courteous and the breakfast small but adequate. We didn't use the pool or gym but they look nicely cared for. The desk receptionist, Faye, was very helpful, respectful and courteous to the elderly woman in front of me who needed a little extra help. I was impressed with her kindness.

Faye at the front desk was amazing. She is very friendly. She has a great front desk personality. I had spoken with her on the phone to make our reservation. She had numerous restaurants in the area to recommend.

Best Western Springfield Hotel (818 Charlestown Rd, Springfield, VT) . This is the best hotel I have ever been to and the reason why is her wedding/Heather's was about to be canceled due to rain, so they took us In with open arms . The staff was so accommodating plus made us feel at home, with multiple requests to front desk they took care of us knowing that this was a special day . Thank you so much Best Western for making their day happen!

Clean and quiet rooms. Oh, and a really convenient location. A game room, whish is something you don't see anymore. Faye at the front desk is so helpful and nice. She went out of her way to assure a good stay. Would happily stay again.

Love it here awesome place to stay very close by the highway to get to other places. And Faye is very nice very kind in an awesome receptionist. Christy is an awesome housekeeper and all around a great place to stay

A workable hotel. We were in VT to attend a memorial service. The hotel was crowded with FEMA and other folks to work on the flooding issues, but the hotel was pretty quiet and workable. The room and common areas were clean and well-kept.

I could not have asked for a better experience! Faye who checked me in was the best!! She has such a fun personality! Emilee was at the desk when we needed an extra blanket and was very sweet and helpful. Christy in housekeeping was a doll. She went out of her way to make sure I had what I needed. Room was very clean and breakfast was great! I didn't have a chance to check out the pool but I will be back to this wonderful hotel!

This hotel was easy to get to. It was clean and quiet. Front desk clerk Faye went above and beyond to secure us the handicap room we needed. We stayed there several nights, so that was appreciated. We would definitely stay there again.

Been staying weekly since March 2023,Faye is one of the best front desk servers who is extremely friendly and has excellent costumer service... Rooms are clean, beds are comfortable, they have a pool, staff is friendly so you genuinely can't ask for more

The choices in Springfield VT are very limited. I had little choice but to spend >$200 to stay at a fine but uninteresting hotel. I don't understand how such boring towns can charge so much (I can say this having grown up there a million years ago). Everything was fine, decent sized room, a few grab and go things for breakfast, pleasant front desk gal both when I called and in person. "It is what it is" as they say.

The room was extremely clean and orderly. The desk staff was very friendly and helpful. The location served well to go to our ski area and the local town. I would have appreciated a room rate that was not +$90 over our last stay.

The selling point for us was the breakfast especially that the hotel was a little far from the destination that we were heading to but it I was extremely shocked with the low quality of the food provided.

Faye is the best front desk associate ever. She always does her best to help make sure I get a great room and is always very professional and accommodating. I am here for work often and she is really the best!

This is a great hotel and would stay again. Employees were all so nice and accommodating. The rooms were comfortable. The complimentary breakfast was good and had plenty of choices. It was a bonus to have a pool as well.

Faye was great rooms were all set when we arrived check in was flawless. She was polite and friendly and new what she was doing. Also gave us some recommendations for dinner and breakfasts. We will definitely be back and stay again for work and business.

Faye was very helpful with assisting us with a room and such a positive experience on a snowy night I will stay at your best western again and tell my friends as we pass this way often on our way skiing

We love this Springfield Best Western as a launching point for a quick ski trip. It is convenient, clean, has a good breakfast and a nice team. This past trip Faye checked us in and was friendly and efficient.

My first time in Springfield (Vt)... The hotel was great. The location is great for Okemo access - it's about 30 minutes on straight roads. There are some great dining options in town and in Charlestown, NH (it's actually quicker, check out the Sumner House). There's nothing near the hotel which is right near several major highways. It's a short drive into town where there is a supermarket, restaurants, fast food, etc. The room was nice and clean. The wiFi worked great even though I was at the end of the hall. Everything in the room worked well - most importantly the heat, the fridge, coffeemaker, microwave. The staff was helpful and friendly. They have a game room which would be a treat for kids young and old (video games, pool table). There is also a small pool / gym. Breakfast was so-so - there's a waffle maker and it's mostly continental. It's not ihop but it was good enough to start the day. The value was good. I would stay here again.

My family and I just had a wonderful stay at the Best Western. The room was very clean, had all of the amenities that we need and they serve a great breakfast bar in the mornings! My children also enjoyed the game room, Thanks again for a perfect stay.

What a great place. I was greeted by a nice lady Faye. She explained the rates for the night , accommodations and local eateries.The rooms are clean and quiet . I liked sitting by the fireplace and looking at the pretty Christmas decorations . It was very festive. We will make sure to come again soon.

I have to stay that this hotel came in handy as we had business in Springfield, Vermont. It is kind of in the middle of nowhere but that's where we were! Nice rooms and they have a pool and fitness center as well. The breakfast is pretty weak, but that's the only dinger. I would stay here again.

My husband, my dog and I stayed at the Springfield VT Best Western. The room was spacious, clean, had a very comfortable bed and was equipped with a mini fridge, microwave, coffeemaker, and more. The bathroom had a tub/shower combo, which we appreciated. The staff were welcoming and friendly, giving us a list of eateries with excellent directions. And to top it off, the room rate was very reasonable, and breakfast was free. This is my new favorite home away from home!

I enjoyed my stay here with my mom and sister for a fall foilage visit. It is in a great location, right on the New Hampshire border and right off 91. The staff was friendly, the room was nice. It has a pool and that was nice to go in. The breakfast was decent, only issue is waffle maker went down on our second day and it didn't go back up. The property had nice views around it was well.

Close to interstate, clean, convenient, near other services, very comfortable beds, basic but adequate breakfast/yogurt, cereal, fruit, decent exercise facilities, staff always friendly and helpful to me.

We stayed in Best Western, Springfield Vt., overnight, on our way for home. It was a very nice sleep, relaxing. It was very clean, and the A/C was quiet, breakfast continental, good coffee and waffles! Spacious breakfast room, and well managed. Our only problem was during check-out, the personnel at the main office was not well informed/trained about our free nights stay. It took about 25 minutes to do our receipt and get credited, our free nights stay! Is it a computer problem, or the main office not providing the right apps for the business transaction? It would have been an excellent rating! Tanks!

This is a beautiful, clean hotel. We stayed for just 9 hours to sleep so felt it was grossy overpriced at $197 for 2 people. The breakfast was grab and go and not many choices for gluten free. For the price of the room, you should get more of a breakfast

Great accommodations, clean room and facilities, great staff, free breakfast with good options, great in-room hot tub. Reasonable prices, great value. Would definitely go back again. Highly recommend it.

I've stayed here many times. It's nice to be recognized by the staff. Rooms are always clean. Lactation is very convenient. Rooms on the back side are quietest. Excellent coffee. I'm a woman traveling with a dog. I would feel safe here without my dog.

Best Western, Springfield, VT was very clean and comfortable. The complimentary breakfast offered a bit less than most Best Western hotels. The hotel is ideally located near many small towns in southern Vermont, and also only a mile from New Hampshire. I highly recommend it.

Great place to stay! Bathrooms were so clean and the beds were comfy. Loved the salt water pool and arcade. Will definitely stay again! Beautiful building and truly felt luxurious. Plenty of towels and many bed pillows...which I loved!

This is the only hotel that I stay at when I go on work trips. Very friendly staff and willing to try and help accommodate your stay. Clean and reputable location. Will be staying here again next time I return to the area.

I stay here frequently for work. Staff are consistently helpful. Rooms are clean. Reasonably good choices for breakfast. Very convenient to the interstate and other travel services. A great value in today's world! And pet friendly, too.

I returned to Vermont primarily to attend my 70th High School re-union and this was a very nice place to stay. It was centralized location for me to visit with friends and family. Good to see all the old places since I left the area in 1952 and now am 88.

We stayed here for a family getaway weekend. The staff was amazing with accommodating our needs and worked quickly when inquiry about amenities. The pool was down, but the game room was a great alternative.

Due to a booking snafu at another hotel, we had to make a last minute reservation. This hotel was about 45 minutes away from the area, but it was easy to get to and it turned out to be a very nice facility.

Great hotel, clean and comfortable with great service. Good location right off the highway. Beware of local restaurants, mediocre food at top prices. Go with national names/brands a bit of a drive away. BUT with room rates of almost $200 per night, this nice hotel is not affordable if you're on a budget.

Family feel, with wonderful staff. My stays over the past several visits have been perfect, with prompt service. The rooms are clean and comfortable, with affordable pricing. I can't say enough great things about all the staff. Thank You Springfield, VT Best Westeren for making me feel welcome!

We booked a last minute ski trip during presidents week so we had slim pickings for hotels but we were very happy with our stay! Both the hotel and the room were clean and we had no complaints during our 3 night stay. Breakfast is still ‘grab and go' but there were plenty of options and you can sit at a table in the lobby if you want to. I personally liked the option to bring everything back to the room anyway. Would stay again!

A great stay with easy checkin. Convenient to the highway and some nice restaurants on the NH side of the river. The grab-and-go breakfast could stand a little improvement but hopefully that's just the tail end of Covid talking.

When I entered this outdated property I knew right away this wasnt the ritz, or Hilton's, or even up to marriot standards. But I'm a truck driver who was stranded so I thought I'd make the best of it. ( because there are noooo other options in the area) As I said the desk clerk was nice but as I entered my room I noticed around the door the paint was dingy and cracking. I shrugged that off and entered. Once inside I noticed the out of date furnishings as well as lamps from the 70s. I proceeded into the bathroom where I saw the smallest sink area I've ever seen in a hotel. As stepped into the tub I was the shower curtain had ripps in it. And the walls were filthy. I quickly got out of the shower and saw the floor was wet. But since it was just one night I decided it to fuss over any of it. ( remember no other choices) but what took the cake was when I received my receipt I had a charge for 25$ for extra cleaning fee. When I called about it I was told it was to replace a unusable shower curtain. ( what the hell ) so moral of the story stay away from this property unless you want to be robbed. No way you should pay anything over 69.99$ highway robbery.

Picked the Best Western because it was conveniently located between two ski mountains on the Epic Pass. The hotel was everything you would expect from a Best Western. Nice Room. Quiet. Helpful Staff. Nice Town

Interior updated since BW took over. Staff very good and decent breakfast options(given covid restrictions). Nice to have micro and minifridge as well as keurig in room. Beds were comfortable and room very spacious. Plenty of charging outlets by bedside.

We enjoined our brief stay here. The room we had was priced well. Good location for our trip. Place and room was clean, staff was pleasant. Check-in went smooth, checkout was very quick. Bagged breakfast just like most places, nice indoor pool. I would stay here again.

I needed to go to VT for a death in the family, and the fall foliage on Columbus Day weekend was a soothing balm to help with the loss. However- CDW is a horrible time to find a last minute hotel. I tried a bunch of sites to find a hotel, and as I was getting desperate, I found a bunch of deals on Expedia. I quickly booked a non-refundable room at the Best Western in Springfield VT, and packed for our weekend. When I arrived and went to check in, I realized I had made a horrible mistake! I clicked on the wrong weekend in the "check in date" box, and my reservation was for TWO WEEKS from then! Where was I going to stay? I was two and a half hours from home on a holiday weekend!! The young lady behind the counter handled my ridiculous mistake with style. She not only was able to make accommodations for me, but did so with a grace and professionalism that I haven't seen in many years! This hotel was clean, quiet and well maintained. But the best thing about it by far was the fabulous customer service that saved my bacon! Thank you BW Springfield! You're the best of the best!

Stayed here due to a remodel of our house. Everyone, from the initial process of making the reservation to having to extend our stay to the housekeepers and maintenance men, could not have been more accommodating. All went out of their way to make our stay as pleasant as possible. Thank you.

Most of the guests stayed at this Best Western Hotel. It was just a few minutes from the wedding venue in NH. The road was closed because of road work in NH so instead of a 5 minute trip it was less than 15. Lots of young adults and a few older ones. The kids had fun after the wedding and I was never bothered by any noise. It was nice most of us had rooms close to each other.

I had a king handicap accessible room. I need a roll-away for my Granddaughter. They hunted 1 down for me. Staff found blueberry nutri-grain bars for her as well for breakfast. The staff was awesome. Very friendly & accommodating. The owner/ management team should be proud of their staff. I had the privilege of talking to most of them during my stay. Highly recommend a stay here Room was large enough to accommodate the roll away. My only concern is why handicap rooms are king rooms only. That seems to be at all hotels I have checked. They were willing to put us in a double, but I need the bathroom to be handicap accessible.

The hotel was clean and staff and service was excellent. The pool was not open, and the room cleaner came to our door 3 hours before checkout time, so I asked her to come back later after I had checked out. The breakfast left much to be desired, this should be thought out better.

Right on the edge of town this hotel is perfectly located for a quick stop while passing through Vermont. Quick check in, parking by hotel rooms on the outside made it easy as it was raining. Rooms were large and modern and the beds very comfortable and queen size. Fridge and microwave available too. Didn't have the grab and go breakfast so not sure how it was. Pet friendly which was why we chose it.

Was fine for a one night stay. Nothing spectacular. The current breakfast is a grab and go, which I expected, but the options for the grab and go were better than most places. They even had soy milk for cereal. Unfortunately there was no hot coffee, they ask that you use the coffee machine in the room. I was actually really disappointed by this.

Perfectly reasonable, good beds. Covid-19 breakfast bag could use some work. Easy access to and from the highway. Not within walking distance of the town. Crossing busy highway exit road to get to the walking trail is a challenge. There is no cross walk.

We closed on our home and needed a place to stay while waiting to close on our new home. The Best Western was amazing!! The staff were friendly and professional. The room was spotless, beautifully decorated, and very comfortable. Thank you for allowing us to rest and relax during a stressful time.

Very clean hotel with friendly staff. We got to town late and the front desk manager was accommodating and helpful. He was also knowledgeable and recommended a few good restaurants that we loved. Thank you so much, my family and I enjoyed our stay in your beautiful little town.

I stayed while in the area for business and it was great. Very clean and updated room. Staff was very friendly and helpful with area recommendations. Location is easy on/off the highway. Will be staying again when I am back in the area.

Not a fancy place by any stretch but certainly a good place. It is clean, people are friendly. I would recommend. There is a continental breakfast which is typical of this type of establishment, the ususal microwaved food. We stood here 2 times in a couple of months for a family vist nearby. Now what prompted my review- We recieved a thank you for the tip note each day from our house keeper Alicia. In all my years of traveling I have never gotten that! Not only did she clean well but went out of her way to write a note (and she even has nice handwritting!) They are lucky to have her.

I stayed here for 1 night in October. I was surprised how spacious the room was. It was huge and very nice. I would definitely stay here again when I am passing thru the area! Breakfast was great too. The price was more than reasonable.

The room was outstanding, Clean and new....My 12 year old son made good use of the pool and workout area. It is centrally located for skiing, with lots of choices. The breakfast was a real bonus that we didn't expect. Staff was pleasant and helpful. Outstanding hotel experience.

Outstanding accommodations and friendly staff. The pool and breakfast buffet are nice as well. The rooms are clean, great wifi, prime location for a business meeting or just a weekend getaway to beautiful Vermont.

My boyfriend and I stay here when we are traveling back and fourth throughout Vermont. The location is close to the exit and the traffic is next to none which makes for a quick in and out. There is a gas station/deli that offers a wonderful venue such as pizza, subs, and snacks. Additionally, the continental breakfast is fantastic. The staff is very friendly and professional. They will go out of their way to ensure you are comfortable!