Reiseziel
Spokane, Etats-UnisGenießen Sie Entspannung und modernen Komfort! Unser Hotel liegt günstig abseits von Newport Highway US-2 in der Nähe von Division Street und Northpointe Plaza. Whitworth University und Eagles Ice Arena sind ebenfalls nur wenige Minuten entfernt. Das Best Western Plus Spokane North Hotel ist auch dann die perfekte Wahl, wenn Sie eine Hochzeit oder die Weingüter im nahe gelegenen Green Bluff besuchen. Genießen Sie unser kostenloses komplettes warmes Frühstücksbuffet während Ihres Aufenthalts, und nutzen Sie das kostenlose drahtlose Internet (Wi-Fi), das Hallenbad, den Wannen-Whirlpool und das Fitnessstudio. Unser freundliches Personal ist bestrebt, Ihnen das bestmögliche Erlebnis zu bieten.Die Hotelleitung behält sich das Recht vor, Personen unter 18 Jahren die Aufnahme im Hotel zu verweigern, es sei denn, sie befinden sich in Begleitung eines Elternteils. Gegebenenfalls ist bei der Anreise ein Altersnachweis vorzulegen.
Best Western Plus
LABEL_ITINERAIRE
"Great place to stay!"
Loved this hotel! It was clean and nice, had very friendly staff, free espresso machine, free breakfast and nice pool! We got stuck with another hotel the night before that was about the same price, and that one was a dive compared to this one. This place was one of the nicest I've been to in a while
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Thank you for the excellent rating and review, Brnidgrl1961. We are delighted you enjoyed all the special amenities we offer at the Best Western Plus Spokane North and the added value of our property compared to other hotels in the area. We look forward to hosting many more great stays for you during your travels.
"Overnight stay"
I called the morning off as a BW member and receive a very accomadaring room for my family and dog. We arrived the room was a good size I believe it was an executive queen room as it has a couch. The room was very clean and welcoming no complaints on my stay
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Anibelca R., We were glad to accommodate your last-minute request for a room at the newly renovated Best Western Plus Spokane North. Thank you for a wonderful review, and we are eager to host you again in the future.
"Greatly Improved Over the Years."
I stay in hotels about 200+ days a year. I used to stay at this hotel years ago, but then it went downhill, so I stopped staying there. After a couple of years, I decided to try it again and was pleasantly surprised at how much it improved! Breakfast is really good ( just wish bacon selection was everyday, not just 2 days a week ;-) and the Coffee/Cappuccino machine is excellent. "Necha" at the Front Desk is amazing! Only downside is that there are some sketchy people in the area around the hotel, it could use a security guard or some sort of security system. My car window was smashed in and everything was stolen from it a few years ago. Also, it's priced a bit high... higher than the Davenport Hotel a good deal of the time. Those are the only improvements I can think of. Everything else is really good.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
It was a pleasure to welcome you again to our Best Western Plus Spokane North, SoonToNE. Thank you for your recent review of our extensive renovations to our property. We hope you will visit us again soon.
"3 month stay"
My husband and I and our dog "Koda" spent 3 months here while we were repairing our home due to water damage. The stay, the staff, the amenities were all great! Housekeeping, was very, very good. Kitchen staff always put out a great breakfast. The best part of our stay was the entire staff. They were always accommodating to any requests. Allison, Kathy, Maribella, Chrystal, Brady, KiKi, (forgive me if not getting everyone in here). This hotel and staff are very pet friendly and Koda never complained because she received a cookie or two each day from someone there. The next best thing about our stay, was the cookies for the guests at the front desk every night at 7PM. Warm and fulfilling. We think Lily at the front desk is one of the warmest and nicest people you will ever meet. She always had a smile on her face. Heck, everybody did. It seemed everyone enjoyed working there. Thank you everyone for making our stay most enjoyable! We do want to make the owners aware of some noise issues though. We had a room on the bottom floor next to the stairs and it was quite noisy as was the sounds coming from the floor above. It seemed like when anyone walked up the stairs or across the floor, the floor boards were very loud.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Randy and Barb, It was lovely to host your extensive visit to our hotel while your home was being repaired. We hope you are again enjoying the comforts of home. We are grateful for your lovely comments about our Best Western Pluss Spokane North location staff. I only hope Koda can visit occasionally for a cookie from time to time. We are glad you were happy with your experience and hope to be of further service to you in the future.
"Not safe for people like me"
I am 19 and stayed at this location on my way to Billings 3 days ago. I showed my ID and checked in. The hotel was fine. On the way back after an 9 hour drive I tried to check in and was told that they I had to be 21. Odd that this policy was not in effect 2 days prior. The policy is also not listed on that location's website. The policy is also not a Best Western policy according to customer relations. In the absence of a policy I wonder if my complexion was the problem. Maybe it was some misunderstanding but it felt like something else. I didn't make a fuss, just left. Can't let people bring you down. Guess I'll drive straight home. 5 more hours on the road feels safer than this hotel. Hope it's safe for you. Good luck.--asked my dad to write this while I drove home.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Thank you for the opportunity to address this important issue! We recognize this incident was upsetting for both you and your father. Our partner sites do have the posted minimum age requirement of 21. It is located in the "more information" section of the reservation. We encourage parents and young folks to contact the hotel directly, advise the management team that they will be arriving, and ask for a special circumstance exception. Unfortunately, we needed to implement this policy because younger guests in the past have abused our hospitality and hosted a party that involved minors and disturbed others. Our staff will be further instructed to evaluate a situation better so this type of incident does not happen in the future. Our hotel provides a safe and secure haven for all travelers, especially young ladies.
"Awesome place to stay!"
If you need to stay in Spokane for a trip recommend you all go here! Environment is really nice! Staff is awesome and breakfast is yummy! Indoor pool is great for the kids…. Oh and not to forget about fresh baked chocolate chip cookies at 7pm theee best!
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
NissaKealoha, We are grateful for your spectacular review! Providing a spacious room and delicious breakfast for our guests is a pleasure. In addition, we know how important a pool is to families and offer 24-hour-a-day access to the hot tub and pool room. We hope you will return to enjoy another safe and comfortable experience at the best Western Plus Spokane North!
"Good night stay"
Friendly staff. Pool and fitness center are in good condition. Breakfast is typical breakfast buffet, so not my personal favorite but works in a pinch. Good location to North Spokane activities that are nearby.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Amhanson98, We are delighted our hotel worked with your travel plans to North Spokane. Thank you for taking a moment to rate and review your recent stay at the Best Western Plus. We hope to share our hospitality with you again soon.
"Excellent Staff"
The staff @ BW is awesome! The hotel is clean, comfortable, and stylish! The staff is very welcoming and knowledgeable. We were able to relax and enjoy our stay. We were there because of emergency with our home, and were tired and stressed out. The rooms were super clean and the beds comfortable. Our questions were answered quickly. Breakfast was a buffet, with hot/cold cereals, yogurt, eggs, waffles, muffins, biscuits qnd fresh fruit ( there was more ). Everything was kept at the correct temperature and items were filled up as they got low. Overall a wonderful stay. Please congratulate the staff, I am sorry I forgot their names, they deserve recognition.
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
Potterswheel4, We hope the emergency at your home that brought you to us has been resolved, and all is now well. We will share your wonderful comments with our team members at the best Western Plus in North Spokane. We were pleased to warmly welcome you when you needed comfort and a safe place to stay. We hope you will join us again for another visit soon.
"Great Hotel in Spokane!"
The staff was polite and responsive. This hotel has great amenities (breakfast, fitness room, indoor pool and hot tub. Clean Hotel. Well decorated lobby, sitting area, and room. I loved the 24/7 pool and hot tub! The price was a little high, but I have no complaints.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Ret32, Thank you for the excellent rating and kind review. We are glad you enjoyed our newly refreshed hotel in North Spokane. We are proud of the service we offer our treasured guests and hope you will join us again at the Best Western Plus for another outstanding experience.
"From Staff to Fitness Room to Breakfast, Great Experience"
We spent a very enjoyable 18 hours at this property. The staff was friendly and had some great local recommendations. The Fitness center and pool exceeded expectations and the warm cookies at check-in were a NICE touch.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
We are grateful for your excellent rating and review, TTurners2019! Thank you for sharing your positive comments about our service and amenities. We hope you will allow us to provide another stellar stay for you again when you return to North Spokane and our Best Western Plus!
"Great place, great price."
I will definitely stay here again. The price was right and the rooms are nice. Breakfast included with options for gluten-free and dairy-free. The kids loved the pool and hot tub was just right. Pool towels provided.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Hapagirl33, We are thrilled you and your family enjoyed the 24-hour pool and hot tub access. In addition, we are glad to offer new menu options for our visitors will special dietary needs at breakfast. The Best Western Plus in North Spokane has recently completed an extensive renovation project, and we are excited to share our new look with visitors. Thank you for a fantastic review!
"Visiting family"
Came into town to visit family and celebrate a birthday. The location worked great for us and has easy access to dining and shopping. Room was clean and spacious and the area felt very safe. The only bad experience we had was with the breakfast.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Wagrama, We were happy to host your recent visit to our hotel in North Spokane. I am sorry you did not enjoy the breakfast service, and I would be eager to know what you feel we can do differently to enhance the meal experience in the future. We hope we can share our hospitality with you again soon.
"Awesome"
Great location, walking distance to everything, safe and well lit parking, awesome staff GM-Cami is very accommodating and is always there, HK is great, clean rooms, bed is comfortable, rooms are well insulated (noise is muffled), breakfast is always available on time, well attended and refilled, will sure comeback to this hotel if/when in the area.
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
Jpman2022, We are glad you enjoyed a comfortable and peaceful experience at the Best Western Plus in North Spokane. Cami's excellent leadership shows in the performance of all team members and the service provided by them. We look forward to sharing our hospitality with you again.
"Maybe one of the last truly high quality customer service experiences left in the travel industry."
Everything was top notch, from check-in to the cleanliness of the room and the selection variety and quality of breakfast. Very quite stay and all hotel staff were very friendly and courteous. Pool and fitness facility was well maintained and a joy to top of the esperience.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
We are genuinely grateful for your excellent rating and kind review, Tim! We have worked hard to renovate and update our Best Western Plus in North Spokane, and we are glad you enjoyed staying with us. Our team goal is to offer the greatest possible visit for our guests. We are overjoyed when we learn we have succeeded. Please join us again for another delightful visit.
"First Stop on Vacation"
The hotel is located in what appears to be an older section of town but was full of nearby places to shop and eat. The roads are very busy around it. The hotel itself was getting new siding installed. The contractor finished at 6pm and was not a hindrance to sleeping. The very bright floodlights for the parking lot were more of a minor issue. The staff greeting was good, and we were promised fresh bake cookies at 7pm sharp. Upon entry into the room, the smell of stale cigarette smoke was very strong. I called the desk and was assured it was a non-smoking hotel, maybe so, but it still stank. We opened the window and aired it out. The room had standard amenities, but the carpet had not been cleaned for some time. Later I would find that walking on it stained my socks. The elevator must have come from a theme park. The ride was slow, and it always ended with a jolt or two. Hopefully that will get fixed. We went to get our fresh cookies and they were not ready as promised. They finally came out at 7:30 and the nice lady wrapped up 3 cookies for each of us just for being patient. We had been up and travelled for over 30 hours to get here so it was appreciated. The breakfast was good and was fully available until closing. Some BW locations we would later find let the food run out before closing time. To be fair, it looked like this place was undergoing improvements and will be a better hotel in the future. Make sure to hold on the elevator ride.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Thank you, Bob H, for your review. We are glad to know you enjoyed the amenities at our hotel in North Spokane. In addition, we are grateful you understood about the renovations taking place at our hotel. Our excellent maintenance staff cleans the carpets on a rotating basis, and we will move this room to the top of the list for immediate service. We hope you will return to have another comfortable experience at Best Western again.
"Awesome Everything and Pet Friendly!!!"
Amazing Customer Service, pet Friendly, Clean, and AWESOME BREAKFAST!!!!! While driving across country Best Western Motels became the one place my family could count on for a wonderful experience, Breakfast, and safe nights sleep. Would recommend everytime, and has become our 1st choice when needing a place to stay!
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Jhodge1983, We are glad the Best Western Plus brand is your choice for lodging while traveling the highways and byways of America! It was a pleasure to learn our North Spokane hotel offered one of the outstanding stays you had during your journey. We hope you and your family will join us again for another great experience.
"Only positive things to say about this hotel"
My friend and I stayed at this hotel for one night on October 13. The lobby looks clean and new and we were checked in quickly. The room was spacious and clean. The bedding was very nice (I hate worn out bedding and cheap thin blankets). The breakfast was the standard hotel breakfast fare, but not bad. The price was average. The location was handy as it was not far to most of the stores we were interested in shopping at. The same lady processed our check in and check out (Cami Aguayo) and she was so sweet and kind and took interest in what we were doing there. Friendly staff is such an asset at a hotel I believe. We very much enjoyed our stay in this hotel and if we are back in the area we would stay here again.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Sherwoodparkian, We are delighted Cami was able to make your visit as enjoyable as possible. We have recently completed an extensive hotel renovation and are delighted you liked our property's new look. We hope you will choose to visit North Spokane again and the fine folks at the Best Western Plus.
"Would definitly stay here again"
Everything was good about our stay here. No complaints at all. Room was clean and WiFi was excellent. We would definitly stay here again. Apparently I have to have a minimum of 200 characters to submit my review which I find annoying so I am just typing to fill in the numbers.
"More than my Expectation"
Highly recommended hotel. Staff are friendly and nice. Pet friendly. Rooms are big, bed are comfy. Breakfast is available, with waffle maker! Pool and jacuzzi is ooen 24/7. Washer and dryer for 2.00 per use. Fresh baked cookies by the reception desk daily is delish!
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Jaehakulei, It was lovely to read the glowing review you posted for the Best Western Plus in North Spokane. Thank you for your kind comments, and we look forward to sharing our hospitality with you again in the future.
"Very noisy"
The hotel was very clean, but the noise made it difficult to sleep. The front desk staff was too busy having a personal conversation to check me in. I could hear the tv from a neighbors room like it was in my room and the noise from people walking upstairs was atrocious.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Witberry2022, We apologize the activity of other guests disturbed your night. We are happy to ask others to be more respectful if they are unusually noisy or disru]tive. We hope we can provide a more relaxing experience for you in the future and would love to welcome you to our hotel again.
"Great service, great stay!"
When I couldn't get a room at my usual spot, I reserved here, and WOW! So much quieter than where I normally stay. I wish I had realized there was a pool--I love to swim at the end of the day. The room was big and airy, and I LOVED having a desk to work at and a couch to relax on! I will be back!
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Bjohnsonfreelance, We are glad your usual place to stay was booked. It was a pleasure to welcome you to the Best Western in North Spokane, and we look forward to being your lodging provider again in the future.
"Comfortable"
We enjoyed our stay here except for the construction that was going on. The windows and siding were being replaced which kind of ruined things. But that being said, it is a nice facility and the staff is great.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Alan, We are grateful for our visitors' patience during the past weeks. We are nearing the end of the renovation process and will be proud to welcome guests to our property's new look. We hope you will return to enjoy a more worry-free visit in the future!
"Best place to have a comfortable stay"
I was visiting on a business purposes and had to stay for 30+ days. The location is good. Only problem was internet. Rest all 5 star rating. Room, gym, swimming pool, parking space, the cookies they give out at 7pm and 24/7 coffee.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Praneethkumarbuddha, It was a pleasure to host your 30-day stay at our Best Western in North Spokane. We are grateful for your excellent rating and will address the spotty internet service. Again, thank you for becoming a friend to us, and we hope you will return to visit again soon.
"Don't stay here!"
Construction going on until 6pm everyday and our room was having the windows replaced. Strange smell in our room like nothing we have ever smelled before. Front desk acted like they could care less. We have stayed in several Best Western hotels on this trip and this the worst. If this was my first stay, I would never stay at a Best Western again.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
We apologize for the renovation currently taking place at our location, Lawrence B. There is never an optimum time to schedule any construction. We try to minimize the impact of the work being done as it affects our guests. We regret you decided not to return and hope you will reconsider another visit when we are finished with the refresh of our property.
"BW as it should be."
Helpful staff...especially reception who cheerfully helped us out with a document printing. Clean and comfortable room. Breakfast was fine. Trouble-free internet. Everything we would expect from a Best Western.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
sirjohn2022, We are glad to know you had a fantastic experience at the Best Western Plus in North Spokane. Our friendly team is eager to assist our guests with their needs. Please return to be our guest when you revisit eastern Washington.
"Worth the Stay"
I stayed at Best Western Plus for a total of 6 days- 5 nights. I loved the fact that their pool & fitness is 24hrs, staff super friendly and breakfast was delicious. As soon as I walked in through the lobby the place smelled clean! Rooms were extremely clean as well- I will definitely be back in the near future!
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Lulu R, Thank you for sharing a wonderful review with fellow travelers and our team. We work hard to make everything guest-ready and pleasant for our visitors. We are glad you enjoyed the many amenities we offer, and we look forward to hosting your next stay at the Best Western Plus in North Spokane.
"Hotel Quality and Service Declined"
Repeat customer at this facility. The nightly room cost is too high for the service and facilities. The customer service has declined significantly in the last 4 months. The breakfast service only had coffee as a beverage and if you came later then there was not fully availability of breakfast items. I stayed for two nights and was not informed my room would not be serviced on evening of day 1 after being gone all day. I had to go to front desk to get fresh towels and amenities. (No offer to bring them to room). Garbage cans in room too small to hold trash for multiple days. I ended up taking room trash out to hotel dumpster that was overflowing. Such as shame since this hotel was my go to place to stay and play pickleball.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Lawndrsparks, We apologize for an unsatisfactory experience at our hotel. For the past two years, housekeeping visits have been provided on the third day of stay or upon prior request from guests. We are sorry our staff did not mention this at check-in. We know travel can be expensive these days and we try to keep our rates competitive with similar hotels in our area. As a previous visitor to our hotel, you know this is not typical of how we serve our guests, and we hope you will continue to share our hospitality in the future.
"Nice Staff, Clean Rooms"
The hotel is in a very convenient area to many amenities. Hotel very clean. The front desk staff are very nice and helpful. Breakfast was awful. Room was very clean, and everything worked except for coffee maker.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
TaleenV, We are delighted you enjoyed your stay with us in north Spokane. I am sorry you did not enjoy our breakfast service, and we would be happy to hear what you, as our guest, would like to see offered for the morning meal. Please return to have another wonderful stay with us in the future.
"Great stay at a great value"
This hotel in the northern Spokane area was great for our family. The staff are very friendly and accommodating, the rooms spacious and clean, and you have to love the fresh baked cookies at night! The hotel breakfast is good, if slightly limited in choices (some hot items, pastries, cereal, and fruit and yogurt). There is a coffee/tea bar and ice water available 24/7 for the guests. We would definitely stay here again.
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
Jstducky17, We are glad to know you will return to visit us in North Spokane again at the Best Western Plus. It is gratifying to learn that you appreciate our service and the amenities we offer our visitors. Your comments help us to improve the value we offer our guests and we look forward to sharing our hospitality with you and your family again.
"Understaffed Best Western Plus Spokane North"
I can't remember when booking that the room would be made up every third day. Card requesting towels was displayed but ignored. The elevator was down for 2 days. No notice given that fire alarm testing would be taking place. Staff was friendly. Room was big but some design programming was not well thought of.
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
Thank you for your feedback, Harv47. We apologize for those items missed by our team. Our friendly front desk staff is happy to provide any additional linens, towels, or toiletries needed from our desk supplies. Also, we were sorry for the need to shut down the elevator for a couple of days while we waited for repairs. We hope you will return to enjoy a more comfortable experience at our hotel in Spokane.
"Great location"
The hotel location is on the northern side of downtown Spokane, making for a great base of support to access with the northeastern areas of Washington state. You don't have to deal with rush hour traffic to find restaurants, and retail stores in general, but yet touching base with that kind of shopping to run back up to the camping/picnicing/hiking/sightseeing areas couldn't be easier.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Makez2022, Thank you for your great review! We are glad you enjoyed the location of our Best Western Plus in North Spokane. Our team is happy to help direct guests to where they want to visit or recommend the best eateries and shops to explore. We are hoping you will return to have another excellent experience with us in the future.
"Convenient location"
The Best Western was conveniently located within walking distance of several places to eat and go to a grocery store. This made it really easy for my sport's team to get food vs. having to load the team up in the van and drive. It was quiet and very clean and had great customer service.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Jhiggins679, We are delighted you and your team enjoyed your stay with us in North Spokane at the Best Western Plus. With many restaurants nearby and within walking distance, driving is not an issue. Thank you for your wonderfully complimentary review, and we hope you meant to give us five stars instead of one. We hope your tournament play was tremendous, and we hope to be of service to you all again in the future.
"NO SECURITY! My car got broken into and someone was shot. This Hotel has really gone downhill !"
First, I had to wait more than 20 mins and had to SEARCH the hotel to find someone to check me in. When the guy finally arrived, he seemed "stoned" and when I told him how long I had waited, he just sort of laughed.... The room was very dirty, with filth and dead bugs in the window sills. This was once a decent hotel, not anymore... On 1 occasion, my car window was shattered and on another occasion, someone was shot while I was staying there...AVOID.
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
SoonToNE, We appreciate your interest in our hotel and your review. It has been some time since a shooting incident at a nearby location. We are sorry someone broke your car window. We take the safety and security of our guests and their property very seriously at this hotel. Thank you for expressing your concerns to us, and we hope you will enjoy safe travels in the future.
"Shaft the disabled?"
For my first knee surgery I made a reservation for a handicap room for march 9 – 10 2021 at Best Western on Newport Hwy. in Spokane, Washington. Got there, no handicap available, so I let them put us in a regular room with the promise of having a handicap the next night (night of surgery). My sister got very upset with them so they made sure the second night was a handicap room. Dec. 27, 2021, I called to reserve a room for another surgery, explained it was for another knee replacement and they made the reservation for a handicap room. They called me on Jan 7 and asked if I was coming in and I explained the reservation was for Jan. 27! They corrected their records. The night before leaving to drive the 2 hrs. into Spokane I called to confirm that we had reservations for a HANDICAP room. They said yes. When we got there, they said they didn't have a handicap available. I got my money back and will never go there again. This left me running around Spokane looking for a room the night before surgery! Doesn't the ADA say Disabled people have the right to equal treatment as everyone else? My advice: Don't believe this Best Western when they promise a handicap room. (Sad but true)
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
lindamD3416XF, Please accept our apologies for not having an ADA room available. We are sorry others requested the room and could not be moved. We hope your surgery went well and you have recovered nicely over the past few months. We were delighted to release you from your reservation and would have been happy to assist you in locating another ADA room at another location. We hope you will enjoy safe travels in the future.
"Fantastic Stay!"
My stay was fantastic from check in to breakfast. I was pleased with the cleanliness and how beautiful the hotel was. The lobby was spacious with plenty of room to eat breakfast. The room had a beautiful view of the Spokane.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Thank you, Amy, for your lovely review. We are happy to know our team provided an excellent experience for you. The staff is eager to be helpful, and we are glad you enjoyed our complimentary breakfast. Please join us again at the Best western in north Spokane again soon.
"Bloom"
It was a great place for 100s of us to stay. All of had a great experience. We will be back next year. The only issues was the high perfume smell. We turned on the exhaust fan and air fan and it cleared it out in a few hours.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Tammy N, We were happy to welcome your group for a beautiful experience in north Spokane at the Best Western. Thank you for your excellent rating and review. Our cleaning team will select a more neutral scent to use in the rooms in the future. We look forward to hosting your next visit to our area.
"Customer Service above beyond - with hotel comfort"
When as a guest stuck in a pickle, the staff here went above and beyond to make my travels less stressful. The lobby is comforting with living plants, fresh baked cookies in the evening, and a great dog pit stop area around the property. There are plenty of restaurant options near by - even walking distance. Love the sinks on the outside of the shower/toilet - really helps when 2 people are trying to get ready, with lots of light and mirrors!
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
BMB722, We are happy we could help you when you find yourself in a bind. Our hotel team is eager to n=be off assistance whenever we are needed. Thank you for posting an excellent review, and we look forward to hosting more visits from you in the future.
"Great stay"
The facility is the nicest Best Western I've stayed at. Very nice clean rooms and the staff is very helpful and friendly. The breakfast buffet is excellent with great. Voices from biscuits gravy, waffles to eggs bacon yogurts variety of juices to hot fresh coffee.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
Gary3014, Our team works hard to keep our hotel in north Spokane guest-ready and welcoming. We are delighted you enjoyed staying with us and the comforts we provide. I will pass on your compliments to the breakfast staff. It would be a pleasure to host another visit by you at the Best Western Plus!
"Birthday getaway"
The room was clean and spacious. The location was quiet, no traffic noise. Room had great amenities, nice big fridge and a microwave. The hot tub was out of order during our stay but the kids had a great time in the pool. Breakfast was great, and the dining room was very clean.
Cyndy Wyatt, Marketing at Best Western Plus Spokane North, responded to this review
561mistyt, We are delighted you could celebrate this birthday with us! I am sorry for our hot tub being out of order but delighted the kids enjoyed swimming in our pool. Thank you for taking the time to review and rate your stay with us. Our team is glad to know they provided an excellent experience for you and your family!. Please return to visit again soon!
"Dog friendly with value"
Lots of dog friendly hotels are either too expensive or cheap and dirty. This was a nicer stay than i expected. I had to take my husband to a surgery and couldn't leave our dogs home (3 hours away). The hotel was perfect for an overnight rest for all of us before his appointment and i didn't have to worry about the pets.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Esther, We hope your husband is well on his way to a complete recovery. Thank you for your review and excellent rating. We are delighted to be a pet-friendly hotel and offer a clean and comfortable space for guests to enjoy. We hope you will return to visit us again soon.
"Great place , but the morning breakfast ?"
The only bad thing was the food made me sick . The people were great , room great . Well the price was a little steep for one night 215.00 for one night . This was my first time To Spokane . I would probably look for a better bang for my money.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
324toddb, We are sorry your first trip to Spokane was such an upsetting one. We are glad you enjoyed our spacious and clean room. We are pleased to know our team was helpful to you during your visit. As you shop around, please keep in mind that we offer competitive rates and a fantastic location in north Spokane.
"quiet and clean"
excellent service with a nice breakfast location is perfect, just a hop from many stores and restaurants but quiet and off the busy street, this was our first stay here and we were very pleasantly pleased
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Kim H, Thank you for the positive feedback! We are glad you had a comfortable experience at the Best Western in north Spokane. Indeed, a guest does not have far to go to enjoy great dining and fabulous shopping. It would be our pleasure to welcome you to our hotel again to explore more of the area and have another restful stay.
"Nice Place To Stay"
GREAT Location... we can stay here, and go anywhere we need to go. It is "Pet Friendly", so our fur-baby can come with us....they even have snacks for them, as you walk in the Front door !! Their breakfast is very nice, and pretty much something for everyone.
CyndyWyatt, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
Thank you, Pamela C, for visiting the Best Western Plus in north Spokane. It is a pleasure to welcome all our guests when they enter our hotel warmly. Again, thank you for taking the time to rate and review your experience, and we look forward to seeing you and your furry friend again soon.
"Great place to stay"
Very friendly staff and extremely clean and quiet. Great hot breakfast, and actually good tasting coffee. Was surprised that you could not hear the traffic of the city during the night. And can't hear people in adjoining rooms or floors above.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Jem08082022, Thank you for the excellent review and rating you offered for our hotel in North Spokane. We are glad our team met your expectations with a wonderful and restful experience. We look forward to providing another Fantastic visit for you in the future.
"Visiting Family"
We came to Spokane to bring Christmas presents to family and our stay at the Best Western hotel was exemplary. Thank you for a very enjoyable stay. The staff was very friendly and helpful. The restaurants in the area are varied so we had a great choice of food to eat.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
We are so glad you chose to stay with us while visiting family, victoria2223! To begin your holidays on a high note is terrific to learn. It was a pleasure to host your visit to north Spokane, and we hope you will stay with us again when you return for more family celebrations!
"A cut above"
Superb room--comfortable bed--top notch bedding. Breakfast was excellent. Close to nice shops--easy access to freeways. Very quiet. Will stay here whenever in Spokane! Staff was very welcoming. Loved the hot cookies at night!
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
We are very glad to make your visit to the Hampton Inn & Suites pleasant and comfortable, Dream303846. So many of our visitors have let us know they loved our comfy and cozy beds. We are pleased the breakfast hostess kept the service fresh and full for you and the other guests. We hope you will return to Spokane soon.
"Great Hotel"
Excellent hotel Very clean and fabulous staff that went out of their way to ensure we had a great stay! Would definitely stay here again. Loved that they had different pillows for different type of sleepers. Bed were comfy and rooms were very clean.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Thank you for the excellent review and rating, babynurse2019! Our pleasure is to make you feel welcome and cared for by our team of dedicated employees. We are thrilled you wish to return to stay with us again at the Best Western in north Spokane. It would be wonderful to host you for another visit!
"Nice Hotel for a Short Stay"
It is a nice pet friendly hotel. It was clean and located near shopping and fast food restaurants. The continental breakfast was terrible. The waffles were like rubber with no flavor. The eggs were cold and they had a poor selection of breads/muffins and yogurts. We had to take the kids somewhere else to eat afterwards :( They have a nice pool area and workout room which we enjoyed,
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
MemoriesInHerHonor, Thank you for taking the time to offer us your feedback about your stay at our hotel in Spokane. We are delighted you enjoyed many of our amenities, including the pool and exercise room. However, I am sorry our breakfast service is not to your liking, and we will incorporate some better selections to serve in the future. We hope you will return with your family again and allow us an opportunity to provide better service for you in the future.
"Spokane trip"
Close proximity to family. restaurants and shopping within walking distance. location just of highway 2 very convenient easy access to north town shopping mall Friendly staff lobby is open and inviting
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Dnski, We are delighted you chose to stay with us while visiting your family in north Spokane. It was a pleasure to offer you comfortable accommodation and a welcoming atmosphere. We hope you will return to visit your relatives again and us at the Best Western Plus.
"Great stay"
In Spokane for a nephew's wedding. Have 2 brothers who live there. This location was great, close to the brothers. Great access to the wedding venue. The room was excellent. The lobby was clean and service was great. The daily breakfast was the best, Great selection of hot and cold items. Coffee was fresh throughout the day. Used the hot tub once and the fitness room a couple of times. All in all a great experience and would definitely stay again and highly recommend.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
maureend0205, We are delighted you had a wonderful visit to Spokane. We hope the wedding was glorious and fun. We are pleased you enjoyed your stay at our hotel and utilized so many of the amenities we offer. We will pass on your compliments to our team about their great service to you, and we hope you will return to stay with us again soon.
"Good place, good people"
Nice hotel with good people. Found my room clean and comfortable. Breakfast was nice and sufficient. I left my laptop computer in the room when I checked out. The hotel called to let me know and we arranged for them to forward it to my home. Well the routing got so mixed up, at no fault of the hotel, but with both of us working to find out where the laptop was resulted in it finally being returned to the hotel one month later. What was so great is that they were just as excited to find it as I was. It showed me real concern for the customer and effort to recover my laptop. It was a pleasure working with the GM and FOM (Cami & Alisia) and their sincere efforts on my behalf. My laptop was received by me with expedited delivery. My wife and I have recently discovered "Best Western Plus" hotels and will be staying there when we travel when possible. Thank you, Chris M
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Chrism96, We are always eager to ensure that items are returned to guests who leave them behind. It took a while, but we are glad we worked together to track it down and make sure it was delivered to you safely. Again, we welcome you to the Best Western Plus Spokane 'family' and hope you will return to stay with us again.
"Terrible mask compliance from staff/guests"
Standard rooms for a low-end motel in a loud, industrial area. Poor mask compliance from staff and guests. There is a sign indicating mandatory masks in indoor public spaces as you enter the lobby (as of Sept. 2021), but no compliance from most staff and guests. Terrifying experience for anyone with respiratory challenges (e.g., asthma) or in a vulnerable group (e.g., children, elderly).
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Aaaront457, We appreciate your concern with our mask policy here at the Best Western. We follow all state and county recommendations as well as our brand requirements. All our staff members are required to wear a mask. I will make sure this is not an option for them. However, guests do not need to wear a mask if they have been vaccinated. We trust that they will respect others with distancing and avoid any unmasked person they encounter. I hope you will choose to visit our hotel again.
"Trust restored in the brand"
After stay at another BW Plus property in the area that was TERRIBLE, cleanliness was far below minimum expectations, the BW Plus Spokane North totally restored our faith in the BW Plus brand. We stayed less than 12 hours but from the moment we walked through the door we knew it was going to be a completely different experience. From the care and attention at check in and especially the cleanliness of the lobby, breakfast area and of course the room. I would absolutely recommend this property.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Kathmacleod, We are pleased you enjoyed your visit to our property. We are glad our team could provide a better experience to you. We hope you will return to have another great stay with us in the future.
"VERY CLEAN, OFFER'S COMPLIMENTARY FULL BREAKFAST, POOL, FITNESS AND LAUNDRY"
The staff here is so friendly. They fully feed you breakfast to start off your day. They do have GF, Gluten Free breakfast options. I highly recommend. Close to shopping, restaurants and so much more. Great location depending on what you are in Spokane for.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Melissamcmurrick2021, We are thrilled you enjoyed everything about your visit! We appreciate the time you took to write your review. Offering a wide selection for breakfast is our great pleasure, and we are delighted you enjoyed it! We hope you will return to stay with us again very soon.
"NIce hotel invaded by lying unvaccinated people"
First, the hotel is a nice hotel in the north end of Spokane, Decent pool, good breakfast, nice rooms. But my compaint is about the people who are staying here. If the state of Washington has 60% vaccination rate I would expect 40% of the people coming into the hotel to have masks on, but there were more like 10-20% max. So there are a lot of people staying there that are not vaccinated and not willing to wear a mask. I know the hotel can't do much about it, but it goes to show you how different cities are taking this pandemic. Spokane has a lot of people who never wear masks inside establishments even though they are not vaccinated. This tells me that there are a lot of people here who could care less about anyone other than themselves.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Steven O, We are so glad that you chose to stay with us in Spokane. Our staff is delighted to know that you take responsibility and continue to wear your mask. You are correct. We can only advise and request our visitors wear masks at this hotel. We hope all our guests will remain healthy in the future and be more personally responsible.
"Staff training needs to be addressed to this property"
Check in desk employee was not knowledgeable; problems with not understanding how free reward point stays function, charged extra fee, that required a call BW Rewards to solve on our return after a 3 wk road trip. Breakfast was chaotic, due to staffing problems, I guessing. No refilling of empty food during breakfast peak hr...the one employee did not know what to do, I assume.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
REAnthem. We value your feedback. Some of our team members are new, and they are working hard to offer the best service possible. We are grateful for the guests who understand and are patient with the training process. We are confident that our newest staff members will learn and grow in their positions. We hope you will return to enjoy our property again soon.
"Excellent rooms, friendly staff, very clean"
This hotel was really comfortable and clean. Staff was friendly and helpful. The room had a light smell of old smoke, it didn't bother me, but it was obviously there. Breakfast was ok, not great, not terrible.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
mokey2021, Thank you for a wonderful review! We are delighted you chose to stay with us, and we hope you will return to have another great experience in the future.
"Refreshing"
I would like to compliment Best Western on their superior service, especially during this covid time. October 2020 my mom called and advised me her and dad were both positive, this was 1200 miles away. I stayed at Best Western in North Platte NE for almost 7 weeks. The service was superior. I recently had to go back again to help my mom as my dad passed away. I again stayed at Best Western during my travels and they were superior. One hotel (Hampton) had no soap, pool broken, etc. Best Western not only had all amentities, still provided my Award member water and cookie, the breakfast was full of variety and healthy choices, the customer service was spot on, and the rooms were super clean and comfortable, this stay was at Spokane North in Washington State. THank you for your superior service during a very difficult time in my family's life. Susan M.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Susan, We are deeply sorry for your loss. We are glad we could be there for you with an uncomplicated and peaceful visit. We are grateful you took a moment, from what must be a busy time, to give our efforts this wonderful review. We hope you will stay with us again in the future for another good experience.
"Incompetent staff and managers"
People don't listen. Over charged and refused to correct. Don't return calls. “Loose reservations”. This hotel has the worse and most incompetent staff I've ever experienced. We're here to fight fires and we're treated like crap. Our credit cards were over charged and some reservations were “lost”. Unacceptable. Staff and managers are completely incompetent.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
810johannesr, First, We appreciate the work you do to help keep lives and property safe. We are sorry you feel that we are not doing our jobs properly. Our partner sites all state that we require a credit card at check-in. Regardless of whether or not a reservation is pre-paid. All incidental "hold' is released at check-out and we regret if your bank takes time to catch up to our system. As I understand, you had checked out very late from your rooms and we allowed you to do so without an additional day charge as a courtesy for all your hard work. We even had volunteers from our housekeeping staff stay so we could do this. One of your rooms was extended day by day and of course, the card on file was authorizing for payment over and over again. This is a common occurrence and many travelers are aware it happens most often with debit cards. We hope you will continue to monitor your accounts and let us know if you have any further concerns.
"Great stay"
One of the nice things was that the pool and spa were open 24hours, we came late and were still able to enjoy as much as we wanted! Also the lady at the front desk let us upgrade to a larger room with no hassle! Really good service and breakfast was yummy!!!
Cyndy W, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
LucyandVlad, We were delighted to be of service to you during your stay with us at Best Western Spokane. Our team is available 24/7 just like our pool and hot tub! We hope you will enjoy another great stay with us soon.
"Great stay!"
Comfortable, clean place to stay. Have made it our go to place to stay when we visit family in this area. Great variety of dine-in and grab and go items for breakfast and the fresh cookies are also appreciated.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
karekk082, We are thrilled to be your hotel of choice when visiting family. We hope you will continue to enjoy our comfortable rooms and welcoming atmosphere. Until we see you again, we hope you remain well and healthy.
"Customer comes last!"
If I could rate them a 0 for customer service, I would! We booked a reservation and had to cancel due to illness. The associate said it would be no charge and canceled the whole reservation and put it in my mothers name for one night on Saturday. The front desk associate Iliana said she could not honor everything we confirmed the day before. And because the associate was "new" they could not stick by their word. She didn't want her coworker to get in trouble so she did not want to report it higher. If you make a mistake in customer service the customer should not suffer the misunderstanding.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Traveler09948187896, Of course, our guests come first with us, and we will honor our promises. Thank you for letting us know that this happened. Our new team is coming together very well and our manager will call to personally help resolve the issues with the reservation. We hope all has turned out well with the family emergency and we hope you will come visit soon.
"Happy Traveler"
The staff was great. The room was very clean and comfortable. The breakfast was wonderful, the choices of food were perfect. I know that with COVID things have been not normal. It was nice to see things normal, yet very clean.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
littleducks2021, We are so glad you and your family enjoyed a 'normal' hotel visit. We are happy to be enjoying vacationing travelers again. Thank you for letting us know we are doing well with our services and hope you will return soon for another great visit.
"Great place to stay with kids!"
Rooms were large, clean and comfortable. There was a Chuck E. Cheese close by that we took the kids to for supper and a little evening entertainment. Enjoyed the pool and slept well in the comfortable beds. There was plenty of room to set up our toddler's pack- n- play. In the morning even though the waffle makers were out of order there was still plenty of options for kids and adults alike:) Definitely would stay here again.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Annette, We are so glad you and your family were our guests in Spokane. We hope the kids had fun at Chuck E. Cheese! There is nothing better than a pool to help expel some of the energy children seem to continually generate. We are delighted to know you were satisfied with your accommodations and our hospitality. We hope you will return to visit soon.
"Breakfast?"
Ran out of all breakfast and never refilled anything for the last entire hour. Breakfast attendant nowhere to be seen. Pool area was also unkempt and not attended to. Had to go to front desk for towels
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Companion248483, Thank you for your feedback. We are sorry you had to ask for pool towels and found the pool room in disarray. I know our breakfast hours change from weekday to weekend, but also know the desk staff is more than happy to help with the breakfast service as well. Our team, who is usually so attentive, seems to have dropped the ball during your visit. Thank you for letting us know we can and should offer better service. We hope you will return to enjoy a better visit in the future.
"Will stay again!"
Friendly staff, excellent cleanliness, indoor swimming pool, nicely decorated, good breakfast. Also, comfortable bed, great pillows and good water pressure. Location was perfect for visiting family in Mead and Chattaroy. Lots of restaurants and shopping nearby.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Thank you, Colt916, for a delightful review and 5-star rating. We are so glad we could provide great accommodations for you to enjoy and a convenient location from which to visit family. We hope you will return often, (as I'm sure your relatives echo the sentiment, )
"Amazing Stay"
The staff is amazing. The facility is clean and fresh. The swimming pool area is nice and we enjoyed the attached patio. Even with some Covid restrictions the stay was amazing. We have stayed here several times and will come back again.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
phrawgg, Thank you for a fantastic review! We are so glad you have been our valued guest for a long while. We hope to continue being your home away from home. Thank you for the kind words about our team and we will see you soon!
"Filthy bathroom floor spoiled visit"
Room and its general amenities were OK but bathroom/vanity floor was filthy. When spilled water was wiped up with tissue, the tissue was gray with dirt. Bare feet stuck to the bathroom/vanity floor. Not up to standards for a Best Western +.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Thank you, Charles, for the feedback on your experience at our hotel. We agree that any issue with cleanliness is not worthy of Best Western. We apologize for any inconvenience and we were happy to resolve this issue for you. Thank you for your comments. They help us improve our overall service.
"Awesome place to stay"
Highly recommend staying, friendly staff and full accommodations for all your needs. Close to many restaurants and shops. Excellent breakfast included. Rooms was good size and very clean. Pool was ready for the kids.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Thank you for bringing your family to stay with us in North Spokane. Our pool is open, with very few restrictions, and we are offering breakfast! Thank you for posting a very kind and complimentary review. Our friendly staff awaits your next visit.
"Really great value and service!"
Would highly recommend this if you are planning to visit the Spokane area. The staff is wonderful and the rooms were very clean and felt like home. The hotel had really great breakfast options as well.
Cyndy W, Guest Relations Manager at Best Western Plus Spokane North, responded to this review
Soolee1996, We want to thank you for bringing your family to stay at our hotel. We enjoyed seeing you all as much as you enjoyed our pool and nice clean rooms. We are delighted to know you will return for another great stay.
"Nice Friendly Staff"
We've stayed at this Best Western several times since the first of the year (2021). Each time we stay we discover a bit more. First, we really appreciate that they have gone back to the traditional breakfast buffet where you can graze and pick your own meal at your leisure. I understand why they were doing the breakfast in a bag, but it is just not the same. Second, having also recently stayed at another nearby hotel, I really noticed how much larger, spacious and better appointed the rooms are at this Best Western. That said, there is striking variance in the single king bed rooms. One of the single king bed rooms is actually tiny and located right next to the elevator. However, the most recent king room we had was very spacious with super lighting (I think it is room x26, depending on the floor you are on). We really appreciate the large counter space around the sink that is located outside of the toilet/tub room. very nice. Definitely consider this property if you are staying in North Spokane.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
EA_CDP, Thank you so much for writing us a great review. We are so glad you enjoyed another visit to our property in North Spokane. We hope you will always return when you visit the area. We appreciate the opportunity to give you our best service and look forward to seeing you again!
"Great place to stay when your in Spokane"
Looking for a nice quiet and clean place to stay when you're going to be in Spokane for a few days? The Spokane North Best Western Plus is perfect! Nice and clean, great breakfast, well-appointed rooms and far enough off the highways and freeways to give a restful nights' sleep - all in a ll a great place to stay.
Cyndy Wyatt, Owner at Best Western Plus Spokane North, responded to this review
Thank you, Ed G, for your great review and rating! We are delighted you enjoyed your experience with us in Spokane. Our location is good for a variety of reasons. Close to the freeway, near several divine eateries and shopping. Our team works hard to best serve visitors like yourself and we thank you for taking the time to let us know we do a good job!
"Like Home"
VERY CLEAN, the small details from the pillows to the toiletries made it feel like I was in the comfort of my own home. Decor was very pleasant and calming, not sterile feeling. Breakfast options were outstanding even with Covid restrictions. Great place to stay!!!
Laurie Theisen, Owner at Best Western Plus Spokane North, responded to this review
Teamcf2021, thank you for taking a moment to share your experience with us and other travelers. Our team members are committed to provding exceptional guest service and spotlessly clean rooms and we are so glad that you were impressed with their efforts. It is nice to hear that you loved our modern, inviting decor and our extra amenities. We can't wait to bring back our full, hot breakfast after Covid and appreciate your comments in regard to our current Grab and Go option. We would love to welcome you to stay with us again the next time you are in our area and hope to see you very soon!
"Very clean and up to date rooms"
Never disappointed when my family and I come to stay here. It's the only hotel we like to go to in spokane for the price and the rooms are nicer than the fancier hotels. I would recommend this hotel over all the other ones in spokane.
Laurie Theisen, Owner at Best Western Plus Spokane North, responded to this review
Thank you for recommending our hotel to other guests and for allowing us to be your "Go To" hotel for a perfect stay Sdunscomb1! Guests love our fresh and modern décor and we are delighted that you did as well. Your loyalty means the world to us and we can't wait to offer you more fabulous stays in the near future. Hoping your travels bring you back our way again soon!
"Clean, stylish, good service!"
I got into town around 10 pm; the front desk staff pulled up my confirmation quickly, got keys made, and efficiently informed me of all service changes due to covid precautions. My room was very clean and as a self-proclaimed germophobe, this REALLY matters to me. Breakfast was more of an order-what-you-want style versus buffet due to covid but it was quick and hot food was still being served so I could get a yummy bagel sandwich! Very pleased with my stay!
Laurie Theisen, Owner at Best Western Plus Spokane North, responded to this review
Sierra20212021, we are thrilled to hear that your stay was exceptional in every way! Our team works hard to provide wonderful service and spotlessly clean rooms. It is great to know that you were impressed with their efforts. We are happy to hear that you enjoyed all of our extra amenities and we hope to have the pleasure of welcoming you back again- the next time your travels bring you to Spokane. Looking forward to seeing you soon!
"Thank You!!!!"
This was one of the best hotel's my family has stayed in. It was extremely clean which as a Mom I really appreciate it knowing my family will be in a clean environment. The staff have done an amazing job with COVID guidelines. The beds were comfy and we got our gym reservation right away. Our family had a great Staycation.
Laurie Theisen, Owner at Best Western Plus Spokane North, responded to this review
Wow- thank you so much for your very kind review Adriandean83! Cleanliness and the safety of our guests and team members are extremely important to us and we are delighted that you were impressed with all of our efforts. We are so glad that your family was able to get away and that you all were comfortable during your stay with us. It truly was a pleasure to have you as our guests and we look forward to welcoming you back for more wonderful experiences. We hope to see you again soon!
"Graciousness in extreme weather conditions"
The staff were very helpful for my daughter and I as we got everything settled and left quickly because of the blizzard. Staff all had smiles and offers of help. I was very impressed because we met people who became very stressed during the day. Thank you so much to the team at the hotel.
Laurie Theisen, Owner at Best Western Plus Spokane North, responded to this review
Thank you for your wonderful comments about your stay with us 19nana47! Our team members are amazing and we are delighted that they were able to provide you with a 5 star stay. Is difficult to be traveling during inclement weather and we are so glad that we were able to ease your worries. It was a pleasure to have you as our guest and we look forward to serving you again in the near future.
"Nesha was nice and so was the hotel"
Our room was clean and comfortable and quiet. Nesha was especially helpful at check in. She answered all our questions and was very accommodating for all our dietary requests for breakfast. The eating area was full of light, convenient and comfortable. We would certainly stay agaiin.
Brittany K, Other at Best Western Plus Spokane North, responded to this review
I'm so happy to hear that Nesha made your check-in experience excellent and she was able to assist you with anything you may have needed InHim4Him! It was a pleasure having you as a guests of ours during your recent visit to Spokane. We're looking forward to having you as a guests again during your next visit. See you soon!
"Great place to stay when your in Spokane"
This hotel may be a few miles off the freeway, but it miles ahead of the competition in terms of cleanliness and excellence in our opinion. The room was sparkling clean and spacious. The in-room amenities were nice and the morning breakfast options were plentiful. We'd stay here again in a heartbeat.,
Brittany K, Other at Best Western Plus Spokane North, responded to this review
Ed G, Thank you so much for leaving us such an amazing review! Cleanliness is one of our top priorities. Our housekeeping team strives to only provide a spotless hotel for our guests. We are so happy that we're your #1 choice hotel here in Spokane and we look forward to providing you another amazing experience in the future. See you soon!
"Exceptional facility"
This facility was extremely clean and tidy. Each staff member we dealt with could not have been more pleasant. Due to Covid, breakfast was in a to-go bag with many options available. Warm cookies in the lobby each day and a full-service coffee bar available in the lobby.
Brittany K, Other at Best Western Plus Spokane North, responded to this review
Everyone is so nice because we have the best guests such as yourself mrsdls67! We've figured out what makes our guests happy: coffee in the morning, warm fresh baked cookies in the evening, and a friendly face to come back home to. We're here to help with whatever you need and make sure you have a wonderful experience while visiting Spokane.
"Multiple charges!!!!!"
Had booked the Room through Snaptravel Paid $150 for the Room was told that was a great deal come to find out they only charge 113 for the Room I checked in on September 19th at a little bit after 3 was asked for ID and debit card my confirmation email had told me the only needed my ID so I gave them my ID and debit card and when I checked out on September 20th at 11:00 a.m. got home and checked my bank account statements to find out I had been charged 3 × 2 times by Best Western self and one time by the snap travel agency on a side note it was also supposed to be a look Winter through the agency I use and was not ended up being a Best Western plus which does not bother us beings how we enjoyed our stay but in very frustrated with how they handle finances Display count is used for certain things only therefore we only have an allotted amount of money say back for this now I have multiple Overdraft charges today at roughly 2:30 p.m. young lady had inform me when I called that they were able to refund the charges on their end so I said OK and thank you got off the phone looked at my bank account and notice that she only reversed one of the Best Western charges there should not be 1 single charge on my count for Best Western it was already paid in advance through snap travel I really hope that they can fix this issue.
Brittany Kauffman, Other at Best Western Plus Spokane North, responded to this review
L8871XDmichaell, We are sincerely sorry to hear about this. Please reach out to our General Manager at your earliest convenience so we can speak with you regarding your charges. Thank you and we look forward to making this right for you. We hope to hear from you soon.
"Comfortable and Courteous!"
We were very comfortable and enjoyed the wonderful customer service. The rooms and lobby were clean and updated. Loved the hand sanitizer in many places including the elevator! Felt safe. All employees were attentive and friendly. They sometimes went above and beyond what we would normally expect. The grab and go breakfast worked out well in place of the self service breakfast. The only thing is that we would have loved seconds of the breakfast sandwich if offered. Parking was easy and plentiful. Overall wonderful experience and we will be back if our travels bring us this way again.
Brittany Kauffman, Other at Best Western Plus Spokane North, responded to this review
Pcalpo, our staff loves going above and beyond for our guests! Our team truly cares about our guests experiences and want to make sure that you have the best stay possible. I'm glad you enjoyed our to-go breakfast bags, cleanliness, sanitation stations, and comfortable rooms. We would be happy to welcome you back during your next trip to Spokane and we can't wait to provide you another great visit!
"Great Hotel, Room, Service, Location"
I received kind & friendly assistance with my room, location information, my need for directions, printout of directions from staff, breakfast was great every morning, got assistance in my room with tv issue, I was very comfortable & made to feel at ease & comfortable.
Brittany Kauffman, Owner at Best Western Plus Spokane North, responded to this review
Thank you so much for taking the time to review our team Passport233176. We are so excited that you enjoyed your time with us. Our entire team loves to come together to deliver memorable experience. We do hope that you choose to return soon.
"Awesome place to stay!"
Even amid the restrictions of Covid this was the an awesome place to stay. The staff is super friendly and go out of their way to take care of your needs. Rooms are very clean and comfortable. I highly recommend staying here!
Brittany Kauffman, Owner at Best Western Plus Spokane North, responded to this review
Thank you! Thank you! Thank you! Ivansgma, we're glad that you had an amazing stay with us. Your right, our team loves going above and beyond for our guests! Your experience and feedback means the world to us. Thank you for recommending our hotel to other travelers and we hope to see you again the next time you're in Spokane.
"Lovely room and attentive staff"
We drove in and made a reservation. I wanted to see the hotel before we booked. It was very quiet and restful inside with a welcoming entry with couches and flowers. The staff were so nice and helpful. The room was comfortable , great beds, and dark curtains. The location is near so many restaurants but is very quiet inside the hotel. Handy to have fridge and microwave. We had to have breakfast in our room because of COVID. It was good and plenty. Good coffee downstairs. And very reasonably priced. We stayed an extra night.
Brittany_RS, Best Western Plus Team at Best Western Plus Spokane North, responded to this review
H141DRsueb, We're so glad that you chose to stop at our hotel while you were traveling through Spokane! I'm glad you enjoyed everything about our hotel and even stayed another night. It was such a pleasure having you as a guests of ours and if you ever find yourself in Spokane again, please come visit us! We hope to see you again soon.
"Huge room & quick check in "
Check in was quick, took only 5 mins. We booked a huge room & we loved it! The room was clean & fuss free. The breakfast was pretty basic but enough to fill our stomach for our road trip ahead. Overall it was pleasant stay :)
Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Spokane North, responded to this review
Orangetten123, Thank you so much for taking the time to leave us a review about your awesome experience with us! We're glad that you had a pleasant stay and enjoyed your spacious and spotless room! I hope you had a good rest of your road trip and if you're ever in the area again, we would love to welcome you back. Our team hopes to see you again soon.
"Great Service"
The staff was willing to do whatever I needed while I was helping my daughter move out of her dorm room due to Covid 19. The staff was friendly and very helpful during a stressful moment and we felt safe staying there.
Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Spokane North, responded to this review
Our staff loves providing top notch service and enjoyed creating a wonderful experience for you KatrinaWeener. We hope your daughters move went well and we hope to have the pleasure of welcoming you back to our hotel again soon.
"Above and beyond great service!"
This hotel is a gold nugget! The service and cleanliness of the hotel was impeccable. The hotel was warm and the staff was eager to help me in any way. My room smelled so clean when I walked in. There were 2 flat screen TV's. One in the sitting area, and one at my bed. There was a real home feeling. This hotel truly cares and you can feel it! Danielle went above and beyond to meet and exceed all my needs! Thanks again Danielle!
Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Spokane North, responded to this review
Thank you! Thank you! Thank you! Heatherj8888, I'm so happy to hear that you had such a wonderful stay with us. We love providing nothing but outstanding experiences for our guests. I will make sure to pass along your kind words to Danielle. She will be thrilled to hear that her service exceeded your expectations. We hope to have the pleasure of welcoming you back to our hotel again soon.
"Great location and very clean"
If you are visiting Whitworth University or somewhere on the north side of Spokane, this is a great choice. There are plenty of restaurants and stores nearby. Downtown is just minutes away. We booked our next stay before we even checked out.
Brittany_RS, La Quinta Inn & Suites by Wyndham Team at Best Western Plus Spokane North, responded to this review
Mmeyers2020, I can't tell you enough how excited we are that you enjoyed your stay with as so much that you already booked your next stay with us! We can't wait to welcome you back and look forward to providing you another great stay.
"Great place northern Spokane."
This place was very affordable and service was top notch. They even let me check in little early. The breakfast was great and fresh Belgian waffles are great. Staff was helpful in with recommending restaurant in area after long day of traveling.
Brittany_RS, La Quinta Inn & Suites by Wyndham Team at La Quinta Inn & Suites by Wyndham Spokane North, responded to this review
davidtP3940CN, Our team loves providing top notch service for our guests! We're so happy that you had a great stay with us and enjoyed our delicious breakfast in the morning as well. Please come visit us again soon. We can't wait to have the pleasure of hosting you again.