SureStay Plus Hotel by Best Western Poteau, Poteau

Last minute change of plans meant making reservations for the night at 1am. The agent was so helpful and the process so easy I was booked and I bed with 30 minutes. I absolutely fe I love with the Surestay Poteau

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for the kind review ! We love that you chose us for your hotel needs and had such an enjoyable stay ! We hope to see you again soon! Andy,GM

We travel a lot with our daughter's travel teams & have stayed around 40 nights in the last year at hotels. We didn't make it to this hotel due to an accident and were sad that the hotel was not cooperative with us about cancelling or discounting even one the rooms we had reserved (we had two reserved). It was past the cancellation window, I do understand, but we have never had problems like this before or had a hotel so unwilling to help. Lesson learned, I will spend the extra money and do business with a nicer hotel.

The Hotel is in a good central location in the town. After getting to our room, I found there was not any Carpet on the floor. I usually bring a pair of Flip Flops to wear when I'm staying in a Hotel. I walked around the room in my socks, for about half an hour. I took them off & they were full of hair plus other stuff. The cover on the phone needed to be cleaned as well.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to review our hotel on Google and voice your concerns. It is unfortunate that you did not experience us at our finest. Please contact our management team at (918) 647-4001 so we can further discuss your experience.

My boyfriend and I were passing through and stayed one night. The front desk host was very nice. Our room (216) was very clean and up to date. We stayed on a Friday night and it was very quiet - no rowdy neighbors, so we slept well. Bed/sheets were clean. Only negative thing we experienced was the breakfast option. Or lack of. The brown bags were prepackaged and not very appeasing. We tried a bit of the burrito and threw it out immediately along with the bit we tried to chew up. Disgusting!!! I dont know why they still have not opened the breakfast up. Trying to ride it out as long as possible to save a penny. None of the staff was wearing a mask (neither were we) so it makes no sense.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear that you found our team members to be helpful. hopefully you will come stay with us again.

All of the staff are great, they make you feel very welcome. They are very accommodating. They make sure I get the room I request. The manager of the hotel does everything. He is very hands on it seems, from front desk to housekeeping. Thank you all for making my stays quiet and comfortable.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for taking the time to leave us a 5-star review. Come back and visit us again soon!

I booked the SureStay Plus Hotel due to online reviews, and I was not disappointed! The rooms are large and clean, the beds are comfortable, and the service was top-notch. There were brochures for all of the local activities, and bag breakfasts were provided with a nice variety of foods. They are pet friendly, and have easily-accessible areas around the hotel to walk your pet. One of my best hotel experiences ever!

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a Wonderfull review of your stay. It is wonderful to hear you enjoyed our breakfast. We are reviewing this with our team members. We hope to see you again.

Hotel was clean and no disturbances. Staff was very nice and helpful. Cleanliness inside and out. Bedding and towels were also clean. Air conditioning worked, lighting, appliances worked good. Enjoyed being able to sleep in with check out time at 11am. Sleeping in is what I liked best.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our team members friendly and that you enjoyed Stayed. We are reviewing this with our team members. We hope to see you again.

This hotel is a great value. Very clean, well cared for, good service, front desk clerks very nice and efficient, beds clean and comfortable, nice towels, good hot water, absolutely no complaints. Breakfast was nothing special, but adequate under the Covid restrictions.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much Wonderful Review. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

We only needed one night but, Great place to stay. The staff is friendly and accommodating. The rooms are comfortable and clean. Close to several restaurants. It was quiet. They can't do the full breakfast of course but they do have coffee, juice and prepackaged items.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much Wonderful Review. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

If you just need a bed for the night, this hotel is probably fine. Staff was nice, rooms were clean, and the nearby liquor store and restaurant are good. We wouldn't stay here again because the rooms were extremely humid and everything felt kind of damp, the pillows and mattress left us with sore backs and necks, and the to-go breakfast (due to COVID-19) left us hungry. But we wouldn't have cut our stay short by any means, it just motivated us to spend time out and about. And if we needed a hotel in Poteau we would probably try another one before staying here again.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 918-647-4001. Sincerely, Andy Gandhi GM/Owner SureStay Plus Hotel by Best Western Poteau

The owner, manager and other help at the hotel are courteous and very helpful.The rooms are clean and quiet. We walked to a nearby restaurant to eat and Walmart is not far away in case one might need anything .

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for staying with us and for completing the review. Very pleased that you enjoyed your stay. We hope to see you again. Thanks again.

We were very impressed with the hotel. Clean rooms, friendly staff. However, we had been traveling all day, and visited with family until late. The morning of our check out, while enjoying sleeping in, we were awakened at 8:30 am by housekeeping. And then, while we are loading up to checkout, our key cards were apparently cancelled...at 10:30 am. Check out wasn't until 11:00. That turned things sour.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. hope you will come stay with us again.

As I enjoy hiking the Ouachita mountains during spring time, I enjoy staying at this Hotel. Friendly reception by Lady Rachel upon arrival. She assigned a quiet and spacious king bed room in the back of the hotel with desk and chair, comfy chair and ottoman and a small table, dresser, fridge with freezer shelve (stuffed with ice, needs a melting) and micro wave oven as well as an iron an iron board and coffee maker. Room and bath were clean and updated with contemporary design. The A/C unit looked new and worked nice and quietly. Best Western in Oklahoma has reduced its fantastic breakfast buffet to a "Grab n Go" bag (a virus thing), that only contains a bottle of water, an apple, granola bar and packaged chocolate donuts. Coffee is available.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for staying with us and for completing the review. Very pleased that you enjoyed your stay. We hope to see you again. Thanks again.

The service from the staff was great; the room was very nice; Hotel was in a good location.It was nice to have handicap room; as far as the amenities couldn`t use the pool due to the time of year! We really liked the hotel; have one suggestion for Best Western is to put sharps containers in the bathroom' reason for it is that I am a Dibetic ;I had a baggie that I put my stuff in and brought home and disposed of it the right way

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our staff great & friendly. We are reviewing this with our team members. We hope to see you again.

The rooms were extremely clean, great breakfast in the morning and the staffing was very welcoming! We checked in at noon and our room was made in time. They accommodated my disability needs by providing a room on the ground floor.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for staying with us and for completing the review. Very pleased that you enjoyed your stay. We hope to see you again. Thanks again, Andy,GM/Owner

We were given a room on the ground floor and able to park right next to our door which was great since we are on a long distance trip we needed to do some reorganization. Breakfast was very good. We were able to walk to a Chinese restaurant, Dollar Tree and liquor store.

AndyG3481, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for staying with us and for completing the review. Very pleased that you enjoyed your stay. We hope to see you again. Thanks again.

This is a no frills stopover for people who want a nice clean room for the night. No frills, just the basics. I got free wi-fi, a decent TV, and nice clean room. There's also a free breakfast, but I left before the dining area opened. The staff was friendly and helpful. I would definitely stay there again if I travel through that way. The layout is the older style with entry doors for each room on the outside of the building. Haven't seen that in years. It could be a bit noisy when people start cars to leave in the morning. I was one of the early risers.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our team members friendly and that you enjoyed our breakfast. We are reviewing this with our team members. We hope to see you again.

I had a great time at the best western. Particularly breakfast. It was nice to be able to walk out of my room in my pajamas, grab some coffee and any breakfast I wanted (hot food, cereal, bagels...my plate was full). Sharon Marshall ensured we had everything we forgot, and everything we needed. I had a great stay, and would definitely come back.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. We want all of our guests to have an exceptional experience when they stay with us and it is truly satisfying to us to hear you enjoyed our breakfast and team members service. We hope you will come stay with us again soon.

Great facility and wonderful and caring staff attentive to our needs and understanding in our time of sorrow and need Andy and his staff are great inn keepers and take the time to understand your needs

AndyG3481, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear that you found our team members to be helpful and that our hotel was perfectly located for you needs. We hope everything went well and hope you will come stay with us again

The Poteau SureStay Plus is conveniently located near the highway for easy access. Friendly staff is a plus. Rooms are relatively large, Internet access was reliable. Street noise was a little loud but that dies down by late evening. It might be preferable to be on the back side if that is a concern.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. hope you will come stay with us again.

You won't be disappointed. The rooms are great. The people are great ! I travel with some motorcycle friends. The owner will stop and talk to us to make sure we have everything we need while we are staying here. The place is well maintained. I will stay here anytime I am near the area.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear that you found our hotel and team members to be great. We strive to provide all of our guests with an exceptional experience when they stay with us. It truly means a lot to us to hear that you found the hotel extremely clean. our team members to be very helpful and friendly. We hope you will come stay with us again soon.

The hotel is always exceptionally clean. Staff is always very friendly. They have a fantastic breakfast. Conveniently located right in town yet no problem with road noise. We always stay here when in town.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our team members friendly and that you enjoyed our breakfast. We are reviewing this with our team members. We hope to see you again.

Cons: Made reservations online for a room with a king bed. Got there, only one car in the entire parking lot and they said they were overbooked and we had to take a different room due to construction workers booking rooms. I call "head fake"! Room smelled like mold and mildew. Disconcerting that a sheet of paper discussing carbon monoxide poisoning and its symptoms is found on the table in the room. The fridge BARELY worked...we ended up having to ice down all of our perishables versus risking them going bad in the slightly cool fridge. Toilet whistled for 30 seconds after every flush and carpet was dirty. Pro: their "full breakfast" was only slightly better than a typical cereal/bakery spread...but, it is cooked "off site" and ironically even tho the place was supposed to be booked with construction workers, we had plenty to choose from during the later part of the morning. I would NEVER stay here, again.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again

Was there to see mom, elderly, lives by herself in McCurtain, Ok. Sick needed a central location from her home and Ft Smith airport not too big of city quiet easy on easy off freeways rooms were good size came with mini fridge microwave iron and ironing board laundry room for tenants

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is truly wonderful to hear you had a great stay and that you will stay with us again the next time you are in the area. We strive to provide all of our guests with an exceptional experience when they stay with us and it is great to hear we did. We will share your comments with our team members. We look forward to seeing you again soon.

My husband and I always stay at this hotel - whether it be for business travel or hunting. The staff is very friendly and anytime we have ever had any issues, they were always willing to help.. I would recommend this hotel to anyone!!

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our hotel to be a great place to stay and our team members to be very helpful, polite and caring. We strive to provide all of our guests with an exceptional stay and are truly pleased to hear you enjoyed your stay. We hope to see you again the next time you are in Poteau.

the breakfast was lacking any eggs and the biscuits were hard the room was great the bed a little hard for me the room was very clean and shower was excellent great spray from shower head the coffee great

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear that you recommend us and found our hotel to be very good. We want all of our guests to have an exceptional experience when they stay with us and it is truly satisfying to us to hear you enjoyed our breakfast and team members service. We hope you will come stay with us again soon.

The front desk staff was very friendly and courteous. The rooms were clean and the beds were very comfortable. Even the landscape was very well kept. Our stay was extremely enjoyable and very pleasant!

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for taking the time to write a review of your stay. It is wonderful to hear you found our hotel to be awesome and our team members to be very friendly. We strive to provide all of our guests with an exceptional experience when they stay with us. It is great to know you found our dinner to be good and perfect for the business traveler. We hope you will come stay with us again the next time you are in Poteau.

Friendly reception upon arrival by Lady Sam. Whoever assigned my room had totally ignored my reservation request and Sam worked hard to get that fixed - and she did. The Hotel has a nice and impressive lobby, though the rest of the building is more motel-like. A clean room with two queen beds, table, two chairs, dresser, small fridge with freezer shelf, microwave. Nice looking pool outdoors with lounge chairs and pagoda.Good breakfast including sausage, eggs, biscuits, gravy, waffles, yogurt with several toppings, toasts, bagels, English muffins, juice. The coffee was a bit on the weak side. a friendly attendant took care of the breakfast buffet and sitting room. Nearby is a Walmart.

We had tornadoes and flooding at home and came to this hotel to be safe. All we wanted was a clean bed. They far surpassed expectations. Room was very clean and comfortable, breakfast was great, coffee available all night, a staff was courteous and efficient. Would definitely stay here again. Highly recommend

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for taking the time to complete review. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

Nice rooms. Good beds. Very friendly staff. Good breakfast. Amazing shower heads. Slow on fixing broken things. Took half hour and 10 phone calls to get tv to work. Water was shut off right as we went to take shower with no warning. They did give us keys to another room to take shower.

AndyG3481, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
I am so sorry to hear this. Please give us another chance I am sure you will love it here!

We stayed at the SureStay Plus Hotel by Best Western Poteau, OK, location while doing some geneology research in the southeastern Oklahoma area. The room was very reasonably priced and quite comfortable. Wifi was free and no-hassle to set up quickly. Breakfast was good, but the coffee could have been stronger. The hotel is located near restaurants and a Walmart (always a plus for picking up those forgotten items, and in our case some tools and supplies to clean, repair, and decorate some old family headstones). Parking was plentiful and free. We definitely would stay there again.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you for your kind comments. We appreciate your business and are extremely glad you enjoyed your stay. Positive feedback always motivates all of us to do better. Thank you.

The picture you see of this Motel online is what you see when you arrive. The grounds are very well kept, did not see any trash along curb in parking lot, very easy access to rooms and last but not least, very courteous and professional staff.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for taking the time to complete this survey. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

would definitely recommend one of the nicest hotels around for the price!! awesome breakfast to top it off. will definitely be coming back and staying here again next time. very helpful staff and very polite !!

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for taking the time to complete this survey. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

Rooms were really clean, housekeeping kept them that way during our week long stay. Breakfast was good for a free breakfast. Staff were lovely. Wifi kept the kids happy. Location was perfect for what we needed.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for taking the time to complete this survey. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

A wonderful hotel in the area. Friendly service and peaceful atmosphere. The king suite has a wonderful jacuzzi tube and the parking is easy, safe and accessible. The back forested area has nice floral plants and rabbits. I nice place to rest on very comfortable beds to feel rested and hangout around town.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thanks for staying with us. We work hard to make our guests happy.appreciate your Review

The staff was friendly and helpful. The rooms, breakfast area, lobby, and parking lot was very clean. The price was very reasonable. I will definitely stay there again on my next trip back to Poteau!!!

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for taking the time to complete this survey. Hope you will come back and see us again soon. Thanks again, Andy Gandhi, Owner

Stopped here for a night and enjoyed a nice, clean, and well kept place. Everything looked almost new. Loads of channels on the flat screen provided by DirecTV, and there is also free wifi. We didn't try the complimentary breakfast so I can't comment on that. If you don't mind a room with an outside door, this is a great place to stay.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for your Good Review. Thanks again, and hope to see you soon

Stayed here 3 nights. The hotel is very clean and well kept. Our room was very nice. Beds were wonderful. Staff here is very friendly and helpful. Our air conditioner was making a small noise but did not bother us so we did not report it. The next morning a maintenance man showed up with a new unit and replaced it. Housekeeping had let him know about the noise. I highly recommend this hotel.

AndyG3481, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thanks for staying with us. we will see you again. appreciate your Review.

We were needing a place to stay for one night while some work was being done at our house. Everyone was very friendly and accommodating. Rooms are very clean. The AC was on and room was cool when we got there. Will diffidently stay there again and recommend them.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for completing this survey regarding your stay with us. We greatly appreciate you wonderful comments. We also have an excellent housekeeping staff that makes sure everything is clean and ready for our guest. hope to see you again soon. Thanks again, Andy Gandhi, Owner.

The staff was wonderful. The rooms are great and beds are very comfortable. The breakfast was wonderful and plentiful. Would recommend to anyone staying in the area. Close to restaurants and Wal Mart.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for your great compliments. Thanks again, and hope to see you soon

The room was nice, clean and quiet. The bed was very comfortable. The employees was very nice and helpful. The eggs and sausage gravy was really good. Ideal location. We recommend that you try this hotel.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thanks for staying with us. We work hard to make our guests happy.appreciate your feedback!

Great bed! Nice size room with clean bathroom and good parking area. The young lady at the front desk was very personable and helpful. She helped us find a good place to go for diner that was in the old downtown area.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for your great compliments. We do have a great staff and they work very hard to make everyone comfortable. Thanks again, and hope to see you soon

We were in town for my daughter's wedding and were scheduled for one night. We ended up staying for 3, in part due to the facility's quality as well as the staff's friendliness and willingness to accommodate us. The full breakfast was ample and of good quality. We had family staying in a less expensive hotel not far from us but the extra money we spent was well worth it. I'd definitely recommend staying here.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for your great compliments. Thanks again, and hope to see you soon

Beautiful cozy lobby. Friendly and accommodating staff at the front desk. Our smoking room wasn't as smoke-scented as most rooms. Very neat and clean. Flat screen TV with DirecTV, frequently outed with rainstorms. Low pressure on the sink faucet. Water smelled "earthy" but strangely pleasant to me. Breakfast was good and standard fare but Laura, the attendant was amazing and courteous. Sweet and witty. We will definitely stay here should business or pleasure, bring us back this way.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

We stayed here for some work we were doing in Poteau. It's an old hotel that has been well renovated. It's clean, friendly, and had no issues at all. We stayed a couple nights in 3 rooms. If you like DirectTV then you'll like this place.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for your great compliments. We do have a great staff and they work very hard to make everyone comfortable. Thanks again, and hope to see you soon

I booked his week's ago, the lady was very polite and informative. This place holds its own against the major chains we normally stay at. It is clean, the staff is friendly, free breakfast is outstanding and location is perfect. I recommend this place to everyone.

Andy G, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for completing this survey and for the great comments. We greatly appreciate your business and hope to see you again very soon.Andy Gandhi, Owner/GM

My girlfriend and I stopped here on our way home to stay for the night and one night is all it took. I guess it's been bought out by new owners and the place is terrible compared to how it was before. The person working the desk spoke broken English and was hard to understand. On top of that he was very rude. The breakfast was terrible. It was not hot and wasn't ready until closer to 6:30. They claim it starts at 6. We had to leave out by 6:45. The whole place has gone down hill since we stayed here 2 years ago. I highly recommend staying at one of the other hotels in this small town and save yourself the headache.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
I am sorry to hear that your recent experience at our hotel did not meet your satisfaction and lodging needs. As always, we thank you for your opinion, as we take all our guests' comments into consideration for making improvements and changes. We hope that you will give us an opportunity in the future to try again. Once again, our apologies from the staff here at Surestay Plus Hotel

I am currently sitting outside, with the door to my room open. I can smell the overpowering cleansers, even out here. When we notified front desk, they took us to another room, which smelled just the same. I have a terrible headache.

Andy G, General Manager at SureStay Plus Hotel by Best Western Poteau, responded to this review
I am so sorry to hear this. Please give us another chance I am sure you will love it here!

Clean rooms. Nothing special. Cable was terrible and no workout room. Nothing to do in town. I might stay here again if I had to but wouldn't go out of my way to do so. Girl at the front desk was cordial and helpful. Breakfast eggs and sausage was terrible.

We found ourselves on a totally random Spring Break road trip - and this is where we chose to stay for the night. I'm not normally a fan of hotels where the doors face the street (and not a hallway), but this hotel was exactly what we needed, when we needed one the most - and the free breakfast was pretty darned good too!

nedrac2013, Owner at SureStay Plus Hotel by Best Western Poteau, responded to this review
Thank you so much for your nice review. We appreciate your business and hope that you will take another random road trip and stay with us again. We hope that you and your family enjoyed your spring break. Sue Werschky, Owner

Nicest front desks clerks ever. Great location. Good value hotel. Free wi-FI. Comfortable beds and high quality linens. Rooms are clean and fairly large. High quality shower head. Close to everything in town.

nedrac2013, Owner at SureStay Plus Hotel Poteau, responded to this review
Thank you so much for completing this survey and for the great comments. We greatly appreciate your business and hope to see you again very soon. Sue Werschky, Owner/GM

Best beds of our 4 day trip thru Oklahoma, room was big and clean ,newer model TVs,Bathroom clean and roomy .Breakfast was better than the other Name hotels we stayed at, the young woman in the area kept food stocked and hot. There was eggs ,sausage,gravy, waffles,and all the other things you expect and a little more.

nedrac2013, Owner at SureStay Plus Hotel Poteau, responded to this review
Thank you so much for completing this survey regarding your stay with us. We do have a good hot breakfast and our staff works very hard to keep everything clean in both the breakfast room and also the guest rooms. We hope you will come back and see us soon. Thanks again, Sue Werschky, Owner

Four of us went to Poteau on a fall foliage trip recently and spent the night at the Best Western Traders Inn. The room was comfortable and clean and the staff was wonderful. They were friendly and fun. The lobby area is beautiful and the breakfast the next morning was excellent.

nedrac2013, Owner at SureStay Plus Hotel Poteau, responded to this review
Thank you so much for completing this survey and for the wonderful compliments. We have an excellent staff and they work very hard to make everyone fell welcome and comfortable. Thanks again, Sue Werschky, Owner