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Vorteilscode

Best Western Plover Hotel & Conference Center, Plover

4.5/5  - basé sur 200 notations.
5253 Harding Avenue, 54467-9715, Plover, United States - Karte ansehen

Willkommen im Best Western Plover Hotel & Conference Center!Erleben Sie Zentral-Wisconsin in diesem Luxushotel in Plover, in Reichweite der Universität von Wisconsin – Stevens Point, Stevens Point Brewery und mehr!Das Best Western Plover Hotel & Conference Center eignet sich für Geschäfts- und Urlaubsreisende gleichermaßen. Dieses einladende Hotel, das mit seinen zwei Jahren die neueste Anlage in der Region ist, liegt in der Nähe der beliebtesten Attraktionen. Wir sind nur wenige Minuten entfernt von Stevens Point mit dem Unigelände von UW – Stevens Point und der Stevens Point Brewery. Unser Hotel ist der ideale Ausgangspunkt für Besuche des Korean War Veterans Memorial, der jährlichen Iola Car Show oder von Sportveranstaltungen und Turnieren, die das ganze Jahr über stattfinden. Naturliebhaber wird freuen, dass sich ganz in der Nähe mehrere Schneemobilstrecken befinden. Das Skigebiet Granite Peak ist nur eine halbstündige Autofahrt entfernt. Geschäftsreisende wissen zu schätzen, dass das Best Western Plover Hotel & Conference Center Geschäftsdienste vor Ort anbietet. Außerdem befindet sich das Hotel in Reichweite vieler Unternehmen. Dazu gehören Portage County Business Park, Mid-West Renewable Energy Association, Fahrner Asphalt, Ämter und Behörden des Bundesstaats Wisconsin, MJ Electric und Del Monte Foods, Inc®. Gäste, die einen Tagungs- oder Veranstaltungsort in der Nähe von Stevens Point suchen, haben mit diesem Hotel das Richtige gefunden. In unserem schönen, modernen Conference Center, das bis zu 225 Personen Platz bietet, werden Hochzeiten, Familienfeiern und Betriebsveranstaltungen zu einem unvergesslichen Erlebnis. In der Region herrscht kein Mangel an Freizeitangeboten. Allerdings sind die ausgezeichnetenZimmer in diesem Hotel in Plover, WI, ein guter Grund, das Hotel nicht zu verlassen. Unsere schön eingerichteten Zimmer bieten luxuriöses Bettzeug, 94-cm-Flachbildfernseher mit Kabelfernsehen, Kühlschrank und Mikrowelle sowie kostenloses drahtloses Internet (Wi-Fi). Zur weiteren Ausstattung gehören ein tägliches kostenloses warmes Frühstücksbuffet, ein Hallenbad mit Wannen-Whirlpool und ein modernes Fitnessstudio. Überzeugen Sie sich selbst von der Sauberkeit unserer Unterkünfte und der Freundlichkeit unseres Service. Buchen Sie noch heute Ihren Aufenthalt im Best Western Plover Hotel & Conference Center! Wir wünschen einen schönen Aufenthalt.

Best Western

Plover Hotel & Conference Center

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 201 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
120
Sehr gut
50
Befriedigend
22
Mangelhaft
5
Ungenügend
4
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
4
Alleinreisende Alleinreisende
10
Familie Familie
67
Geschäftlich Geschäftlich
32
Geschäfts-<br>reisende Geschäfts-
reisende
55
Geschäftsleute Geschäftsleute
34
Geschäftsreisende Geschäftsreisende
39
Paare Paare
42
Reisen mit Freunden Reisen mit Freunden
22
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Please stop yelling at me"

1
06/07/2018

I stayed here with my daughter in March 2018. I book this room through outside company. We arrived around 9pm after 3 hour drive. Room appeared clean initially but I found some trash, a dirty sink and previous guest's clothes hanging in closet. Really no big deal and did not want to make an issue so late at night. The hotel was very busy with a competition at UWSP. I mentioned the state of room at check out and showed pics I had taken and was told I would be given a 10% discount, which I was not. I found later I was charged twice for the room. I disputed the charge with my CC company then on next billing cycle found I was charged again. Calling the hotel someone named Peter Patel verbally berated me stating he had already given my a refund and was not going to do it again and that I owed him money. When I told him the state of room he yelled "Why didn't you just check out?!" He told me he had refunded my money any attempt I made to ask about the second charge he interrupted me, was confrontational and escalated the situation. He then hung up on me. This is not customer service. Because of this I cannot recommend anyone going there

"Very comfortable room."

4
24/05/2018

This was a nice Best Western hotel that was maintained very well. Everything in my room was either new or in excellent working order. The breakfast was a hot breakfast of eggs, sausage and bacon. They also had a waffle machine and hot and warm cereal. I would give it a 5 star but there are not many restaurants adjacent to the property.

Peter P, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center!

"Clean Team Travel Destination"

4
10/04/2018

Stayed here with our basketball team and had a good experience. Rooms are clean with fridge and microwave. Different room types available for different sized families. Good common area for team gatherings. Beds were comfortable. Negatives were a below average free breakfast and room doors that did not block much sound.

Peter P, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center!

"Comfy and clean."

4
25/02/2018

Sheets, pillows and towels were super soft and smelled great. Many high end details such as white comforters and nice decor runner and decorative pillow. Therostat worked great. Shower really nice. Very clean room and lobby. Breakfest simple but good. Excellent value.

Peter P, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center!

"In The Dead Of Winter"

5
22/01/2018

A great motel! Everything from the people at the front desk, the neatness of the room and the breakfast in the morning was very good! I easily can recommend this motel! The room was very clean, warm and comfortable. I checked out a day before I was scheduled to check out and there was no problem. If you are going to Plover, Brest Western motel is a great place to stay!

Peter P, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center!

"Bed Bugs?"

1
10/01/2018

I stay at this hotel a couple times a year for work. Most of the time my experience is great but this morning I woke up with bed bug bites! The hotel is refusing to reimburse me. I won't be returning.

Eva F, Front Office Manager at Best Western Plover Hotel & Conference Center, responded to this review
We are sorry to hear that you recently had an adverse reaction which caused you to think our hotel had bed bugs. However, an inspection by an independent and professional pest control service found no evidence of bed bugs in our rooms. The result of their inspection has been emailed to the address you provided when registering your room. Since no evidence of bed bugs was found to support your claim, we are unable to offer you any form of refund or compensation at this time.

"Great Place"

5
09/01/2018

Clean, well maintained place. Staff is very friendly and helpful. Good hot breakfast with healthy choices. Pool/hot tub area is great for family use. Good exercise room. Nice sized room. Highly recommend this place.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center! Eva

"Overall great experience"

5
26/12/2017

This is a well maintained facility. My husband enjoyed the jacuzzi/hot tub while I relaxed in the room with my book. The hot breakfast was appreciated as it got our day off to a good start. I would recommend it to anyone needing a quiet atmosphere.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center! Eva

"Rooms clean & neat - but...night desk staff had attitude"

2
04/12/2017

King size bed was comfortable, room was clean and neat. Night desk staff had poor customer service skills, and even worse attitude towards guests requesting to watch football game. TV monitor was not loud, neither were those that came to watch. It was not late (around 8-9pm I believe) that we were snidely threatened with a $10 noise violation charge for each of those in attendance. Do not recall where such a charge was ever disclosed...or if it even exists, except in his mind! Needless to say, it is highly unlikely that the 20+ rooms will be booked there again...not worth it.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write a response. I am sorry to hear about your experience with the front desk staff. It is their job to maintain a clean, calm, and welcoming environment for all guests. Unfortunately, there were several issues with the group being unable to handle intoxication in a public setting, and he was trying to maintain a neutral environment with all guests, while getting many complaints about the loud group watching the game in the public area. Although the situation may not have been handled in the smoothest manner, it was in an attempt to keep all guests respectful and happy. We appreciate the group booking with us, and hope that when your annual conference hotel rotation comes to Plover, you choose us again. Thank you, Eva

"Wonderful stay. Close to University and interstate. Pillow top mattresses and LCD TVs.Looks very sleek, modern appeal. "

5
03/12/2017

FRIENDLY STAFF, Full Hot Breakfast!! Clean, fresh linens and hotel extraordinary value for less than hundred dollars an night for our stay. Highly recommend as we will stay again on way back from Chicago. Well kept to exceeding expectations to staying comfortable and Best Hotel in Plover!!!

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay. We look forward to having you stay with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center! Eva

"Nice, reasonable hotel"

5
02/12/2017

Hotel was easy to access, interior was modern & clean. Staff was friendly and helpful. Room was fairly small, but clean and nicely decorated. Breakfast had nice variety and was hot. There was a warning posted about the water, but a water cooler was available in the lobby. Hot tub wasn't super hot, but it was clean. Pool looked nice, but I didn't swim.

"drinking water issue."

3
30/11/2017

Hotel was about average. I was not notified at by clerk at check in about their water issue. There was only a small sign in the bathroom telling about high nitrate warning. This sign was blocked by the hair dryer.

Eva F, Public Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to rate our hotel. We are sorry to hear that the posted warnings about possible nitrate levels in our water were not easier to see. We hope you were informed that we offer free bottled water to any of our guests that do not feel comfortable drinking the tap water.

"Warm comfort"

5
21/11/2017

After a long day of being outside in cold weather It was nice to relax in my room, Heat worked well and hot shower was very nice. All equipment worked well. Frig keep my beer cool and microwaved some popcorn. The bed felt great and I had an early night. Alarm clock was easy to set and got me up early next morning.

"Go out of our way to stay in Plover"

4
20/11/2017

We come during deer season and hunt in Waupaca. We like this place so much that we drive the extra 30 miles to stay in Plover. We enjoy the atmosphere, the pleasant staff, and the accommodation at a very reasonable price.

"Super Clean and Friendly"

5
10/10/2017

Wow! was my first response when I opened the door to my room. Then AHHHH after a night in the comfortable bed. The room was the right temperature when I got there. The staff were friendly and super helpful. Even the carts for moving luggage were where you expected them to be and available.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay! We hope you stay with us again in the future. Thank you for choosing the Best Western Plover Hotel and Conference Center

"Great service and a genuinely friendly staff."

5
06/10/2017

There is something to be said about the attitude of the staff that can make a difference in the experience. Shane was so genuinely friendly and helpful. The place was a perfect location for our travel, a good stopping point between locations. We are very glad we selected this BW.

Eva F, Public Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay! We hope you stay with us again in the future. Thank you for choosing the Best Western Plover Hotel and Conference Center

"AMVETS meeting"

3
03/10/2017

Hotel was clean, couldn't use water and had to have bottled water. Breakfast was adequate and heated appropriately. Card needed to enter, but didn't want to work properly. Had to insert many times. Desk clerk seemed a little confused. Gave us room key but wrong room number.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am sorry to hear you felt your stay was not excellent. The water is safe to use and drink as long as you are older than 6 months old, as stated on the signed located in several places around our facility. We encourage people to ask questions if they are concerned about the water- we hate to have people worried about something we could clarify. Our water is no less usable than broccoli, potatoes, and hot dogs are eatable. We hope you give us the opportunity to serve you again, we always want our guests to have a great experience. Thank you for choosing the Best Western Plover Hotel and Conference Center

"Lovely hotel"

5
30/09/2017

Lovely hotel for a stop over when passing through Wisconsin. Staff very nice and helpful. Hotel in very good condition, and room lovely. The breakfast is excellent. Restaurant recommendations from staff very helpful and accurate.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay! We hope you stay with us again in the future. Thank you for choosing the Best Western Plover Hotel and Conference Center

"peace and quiet in Plover"

5
25/09/2017

In town for a wedding, most of our family stayed in Madison at the Baymont or Country Inn. We wanted a little distance, and chose the BW in Plover. At first a little disappointed that there wasn't much surrounding the hotel. Quickly got over that...the staff was just terrific, as was our room (clean and very comfortable and spacious) and the pool/spa was great too. The continental breakfast was just fine. We tend to be noise sensitive, and so our 2nd floor room was perfect for us. Its one of the quietest hotels we've stayed and we would stay there again! Thanks staff!

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay! We hope you stay with us again in the future. Thank you for choosing the Best Western Plover Hotel and Conference Center

"Lovely, clean and tidy!"

5
24/09/2017

This establishment is pretty darn amazing! Clean throughout. Lovely pool/spa area! The continental breakfast was the only downfall. Extremely boring. We went to the restaurant across the street...Four Star Restaurant. At any rate, we will be booking Best Western wherever we go! Thank you to all staff members!

"Nice hotel in plover area..."

5
10/09/2017

We very nice and clean hotel, staff was friendly. We stay at this hotel with our company staff. Everything was perfect. Breakfast has 20 plus items, I recommend this hotel. Front desk and staff members are very helpful.

"A lot of room!"

5
04/09/2017

In town to see family and needed a hotel room for a couple of nights. We booked the 3 bed room and it was awesome! Plenty of room for all of us to sleep comfortably. Breakfast was good and being a holiday weekend they kept it open later, which was very thoughtful. Room was very clean!

"Super"

5
03/09/2017

We were pleasantly surprised with this hotel and didn't expect the inside to be so huge. The beds were super comfy and the room was CLEAN!!! The breakfast had a nice selection. The staff was wonderful that we encountered. Check in and check out were fast and efficient. It wasn't far from the University. Would definitely stay there again.

"Perfect Location for the stay"

4
21/08/2017

Our family was in town for a wedding and sure glad we selected BW. The location was perfect and was a very nice stay. Breakfast was good. The room had a noisy air conditioner, but they had it fixed within 24 hours. Good experience.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay! We hope you stay with us again in the future. Thank you for choosing the Best Western Plover Hotel and Conference Center

"Travel from UP MI to Chicago"

5
12/08/2017

The property is new and extremely clean, employees are very kind and understanding. Breakfast had very good hot and cold options. Easy on - off from Highway. Have used them few times and will continue.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am pleased to hear you enjoyed your stay and facility, and that you had a good experience. We look forward to serving you again in the future! Thank you for choosing the Best Western Plover Hotel and Conference Center

"Surprised"

3
02/08/2017

Our room was adequate, but I was very surprised that the beds weren't made and the room wasn't vacuumed the second day we were here (There were a lot of apologies when we checked out due to this.) The bathroom was clean and had plenty of fresh towels. When I asked if the fire alarm in our room was suppose to blink all night, I was told the sensor probably needed to be replaced. Due to high nitrates in the water, we requested bottled water after seeing the sign in the bathroom. Any time we requested more, it was given quickly. The breakfast was just okay, and the hot items left a bit to be desired. When asked if the coffee was made with tap or bottled water, the man said he didn't know. The next employee said it was made with filtered tap water.

"A Delightful Stay"

4
01/08/2017

We visited this Best Western in Plover to attend a wedding. It was very convenient to the highway, the wedding venue, and shops/restauurants. The room had a whirpool tub which was very clean, and the bathroom/shower was as well. Our second floor room was nice and quiet. The bed was comfortable. Staff were very friendly and helpful. We did not stay around the hotel long enough to enjoy the pool or exercise room. We would stay here again.

"Don't drink the water!"

3
31/07/2017

This place is ok but you can't drink the tap water as it has high levels of nitrates, they do offer complementary bottled water. Our room was ok but they did not completely refresh our room. The bed was only partly made (pillows were not fluffed or moved) which is odd. Nice new towels which is a plus for me. Overall not a bad stay just needs a little attention.

"Best Western Plover very good except for door slamming"

5
30/07/2017

Paulette helped get us a quiet room. Thank you. Breakfast was pretty good, but could use some cream cheese for toast or waffles. Overall rooms were very clean and staff and owner were very very nice. I still give them an excellent review because they really try hard to do a good job there. We will be back, but the door slamming is not always there fault. Customers also have to be nice and quiet too! Thank you. Maybe they will get door stops next time.

"Quiet Comfortable Rooms"

4
27/07/2017

Prices have crept up to Par with hotels up the road. Off season is a better value. Generally quiet, large comfortable rooms. Small work out romm good size pool and hot tub. They need to extend the pool hours for adults.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Cortney, Thank you for taking the time to leave us a review. I am glad to hear you found our rooms quiet, large, and comfortable, and enjoyed our pool and hot tub. We look forward to you staying with us again. Thank you for choosing the Best Western Plover Hotel and Conference Center Eva

"Comfortable, well-maintained"

4
19/07/2017

Comfortable well-maintained hotel with adequate lighting and reliable internet. Pool and spa were not chlorinated and temp was perfect, a big plus. Breakfast was exceptional with TWO breakfast meats and accomodating past 9 am cutoff. Frig did not have freezer compartment and sinks at some BW's such as this do not have drain plugs. At little pricey in summer season but reasonable off-season.

"Disappointed from previous stays"

3
10/07/2017

Have come here in the last 4 years with friends for the annual car show,held in these parts of this state for three day stays.Always have had good experiences. This year however the hot tub and pool were very sub par as far as cleanliness goes. This is probably the number one amenity that our group enjoys, and were disgusted that we decided it was not inviting or maybe unhealthy to go into. The staff were pleasant, the breakfast was fine, and the rest of the hotel met our needs as in the past. Was disappointed however that no apology or compensation of some type was even mentioned. Left this year very unhappy for paying for something that was not the same as in the past.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am sorry to hear about the pool. Did you bring it to anyone's attention before check out so we may fix the situation before you left? We hope that you give us another chance next year to exceed your expectations. Thank you for staying with us, and we hope to get another chance to please you.

"Great Week in Plover"

5
08/07/2017

We have family in Plover, Wisconsin. We stayed here while visiting with them. The room was clean, the bed was comfortable and the staff was always friendly.The Internet worked well and the location was perfect.

Eva F, Public Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to leave a review. I am so pleased to hear you enjoyed your stay! We look forward to serving you again! Thank you for choosing the Best Western Plover Hotel and Conference Center

"AWESOME WONDERFUL PLACE TO STAY WITH GREAT HOSPITALITY. WILL DEFINITELY STAY THERE AGAIN"

5
27/06/2017

When you walk in, there is a friendly face to greet you and make sure your stay is just what you want. Great location, very clean, great hospitality, good breakfast foods, clean pool and workout facility. We look forward to staying there again.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Tina G, Thank you for taking the time to share with us and others how much you enjoyed your stay. I am so pleased to hear you had such a great experience! We look forward to being able to serve you with excellence again. Thank you, Eva

"Good stay"

5
15/06/2017

Great beds, very good breakfast choices. TV looked very new and worked perfectly, as did the internet. The room and bathroom were very clean and neat. The power went out at my apartment, and this was a great refuge for the night.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Lori, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay and we could give you a place to be safe in the storm. Thank you for choosing the Best Western Plover Hotel and Conference Center. Eva

"Quick trip to Plover"

3
09/06/2017

I did not use many of the hotel amenities but overall the hotel is good with comfortable beds. Did not offer express checkout but otherwise good. Did see they have a waffle maker at breakfast which is always a plus !!

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write a review. We are pleased to hear you enjoyed your stay. We look forward to you choosing us again. Eva

"Stay with the team"

3
05/06/2017

Hotel was nice. Room was a nice size. Had a little odd smell. Sofa was jacked up didn't even want to sit on it. Breakfast was good but syrup was out and took awhile to get it refilled. Overall they did well considering having 25 plus 8 yr old boys playing baseball and the family's staying.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Paul C, Thank you for taking the time to write a review. I am glad to hear you enjoyed your stay, though I am concerned about what you mean by the sofa being "jacked up." Did you express your concern to the front desk staff? We always want to solve a problem while a guest is here. I am sorry to hear the syrup took a bit to get refilled, we hope you will stay with us again to give us the opportunity to provide you with the best experience possible. Thank you, Eva

"Very nice clean hotel"

5
10/05/2017

I stay at this hotel whenever I have to stay in the area on business. The staff is always friendly and the hotel is always clean. Never have had an issue. My room has always been clean, and the decor is very modern. Breakfast is always good. Overall great hotel.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write a review. We are pleased to hear you enjoyed your stay, and look forward to hosting you again! Thank you for choosing the Best Western Plover Hotel and Conference Center, Eva

"A nice motel in a quiet town."

4
12/04/2017

No problems at all - checking in and out was a breeze and the agent was helpful and nice. Room was recently redone with new carpet, etc and that was nice. Good location. we did not eat breakfast and that area looked very busy. We were with people who knew the area so we just went to another restaurant nearby. No complaints about our stay.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you so much for taking the time to write a review and share your experience with other guests. We are so pleased to hear you enjoyed your stay! We look forward to you staying with us again, Eva

"Great stay"

5
10/04/2017

We made a trip for gymnastics and stayed at Best Western Plover. We had a great experience, and would recommend this hotel to anyone needing a place to stay in the Stevens Point area. Easy access, Kwik Trip and a couple other restaurants next door, quiet, clean, great staff.

"Great stay ruined by one person!"

3
09/04/2017

Our stay was pretty good. Beautiful, clean, fairly new hotel. Very nice, helpful staff in the evening. The pool area was little small & dark, the breakfast was the usual hotel breakfast, but, honestly, before check out time, that would have been the only thing I could nitpick to find something wrong. I probably would have given this hotel a 4 or 5. However, when we went to check out, we mentioned that the toilet in our room had become difficult to flush overnight and when my husband used it right before leaving, the handle broke off (cheap plastic handle - the toilet still flushed, but he handle would need to be replaced). When we reported this to the girl at check out, she got real snippy & said something like "well, why didn't you tell us? We would have had you switch rooms so we could fix it." I told her it wasn't that bad until this morning when we were getting ready to leave and I wouldn't have wanted to switch rooms at 2a.m. when the (then very mild) problem was discovered. She said something else snippy & said nothing else to us. No "I'm sorry you had that problem" or "Thanks for staying with us." Very disappointing because the rest of the stay was pretty good!

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Thank you so much for taking the time to leave a review. I am glad to hear you liked most of your stay, and I am sorry to hear that your check out was not up to satisfaction. I apologize for coming off snippy, as that was far from my intentions. I was inquiring if you had let anyone know because I would hate for an issue that could be resolved be left until check out, as we always wish to make your stay the best possible. We always want our guests to be happy and enjoy their stay. When I made the comment about being able to come in and fix it before it broke or change rooms if we couldn't fix it, I did not have all the information on what happened with the toilet handle and when it happened. I do sincerely apologize for coming off as snippy. I did wish you a good day when I handed you your receipt, but will remember for future stays to explicitly express my gratitude for guests staying with us, as we do appreciate our guests choosing to stay at our hotel. I am sorry that you did not feel that we appreciated you as a guest. That is very disappointing to hear, and I hope you give us another shot. I hope this event does not stop you from staying with us in the future. We would love a second chance to make you happy. We appreciate the time you took to leave us feedback, and we will utilize this to enhance our guests' future experiences. Thank you for your stay, and we look forward to seeing you in the future. Eva

"just ok"

3
03/04/2017

Cleanliness was good, pool area is small and not much room to sit and relax. Breakfast was below average (hot food was not hot enough) selection was poor, breakfast and lobby area is also small and confined. Strong fragrance smell in lobby area. (maybe burning incense?)

"Pleasant stay"

4
27/03/2017

Clean, pleasant room. Nice breakfast; however, would prefer they offer real butter, not butter substitute. Thought my room was $89.00 but my bill says $102.14. Guess I should have asked for a receipt.

Eva F, Guest Relations Manager at Best Western Plover Hotel & Conference Center, responded to this review
Hello, Thank you for taking the time to submit a review. I am pleased to hear you enjoyed our room and breakfast, and thank you for your request about our butter option. Regarding the price difference, your bill was the amount after tax on the $89.99 rate, but we would be glad to email you a receipt if you give us a call! Thank you for your stay, and we look forward to seeing you again! Eva F

"Great room size, but a few negatives as well."

4
27/11/2016

Stayed here with my 2 sisters for a sister's weekend. We were very happy with our room choice. We chose a 2 "room" family suite. Although there are 2 queen beds and also a king bed, there was only really one "Room". The king bed had it's own chair, dresser and t.v. but is not separated by a door or privacy curtain of any kind. Would be nice to have some sort of privacy curtain or something between sleeping areas. Also the walls were rather thin and we could hear outside traffic like semis entering and exiting the highway. Staff was very nice and let us use tables in breakfast area to play board games and to enjoy our takeout dinner we had ordered. Would stay here again if I was bringing a family and needed the Large room to fit everyone in.

"Awesome Stay"

5
17/11/2016

The service was amazing. All employees were friendly and professional. The cleanliness of the whole hotel was impeccable. The in-room wifi was wonderful. I used the in-room refrigerator and microwave. Room temperature was easily adjusted to my comfort level. The fitness center treadmill was terrific. Location was excellent easy on and easy off the 4 lane.

"New and comfortable rooms, details fall short"

2
07/11/2016

I stayed here when my normal choices in Stevens Point were sold out. This is a new or renovated hotel and the rooms and common areas are great with comfortable new furniture. Also, I will say that the price was excellent given the features. However the property has a few issues and I probably would not stay there again if given the option. The internet was out of service and no remedy was offered. The walls, both interior and exterior, were thin and pretty noisy. Most surprising was that the water in the area is contaminated with nitrates and bottled water is provided for drinking. A fine solution, but could a filtration system be installed? It is good enough for a night or a rest stop, but there are better places in the area.

"overnight stay"

4
01/11/2016

this hotel was conveniently located off of the highway, with a short drive to the supper club we chose to eat at. the booking was very easy using the Best Western App on my phone and reasonably priced. it was clean and the check-in clerk was very friendly. the bed was very comfortable and they offered breakfast. I would stay here again if returning to this area.

"Good clean hotel, a tad on the noisy side"

4
29/10/2016

We stayed at the Best Western when the State track meet in Wisconsin Rapids had nearly every hotel sold out, including where we usually stay (Hampton Inn Plover). Overall, a great stay. Very new or remodeled hotel...easy checkin, everything clean and comfy and spacious with free wifi. This hotel offers one king bed in a larger room with a chair, desk, entertainment center; much bigger than the one-queen room at the Hampton Inn (we don't need a whirlpool in our room). We stayed in room 203. This room was at the end of the hall away from vending machines, etc, but directly across from the door to the stairs to the first floor. And the doors closing all night, from this one and others nearby, kept us awake most of the night. This is not unique to this hotel...just hoping hotels figure out how to make door closing quiet. And put a sign in the back of every door that says 'no running in the halls'. Next time would pick an even-numbered room to be on the side away from highway 54...lots of semi's seemed to use the neaby exit from I39. We did not see an elevator for this two-story hotel. The hotel offers shampoo but no conditioner (realized this a tad too late...after dousing my hair with what turned out to be body lotion). We stopped by their free hot breakfast about 30 minutes before the end time. Not sure I'd have the scrambled eggs again.

"Best Western Plover WI"

4
29/10/2016

We had a very good night's sleep--the hotel is very clean, quiet. Not far from college town Stevens Point, Plover is a typical little Wisconsin country town and since we had business there it was nice to stay right there. All staff was friendly and helpful--our only disappointment was that the breakfast choices weren't very healthy. Oatmeal, whole grain breads, hard-boiled eggs (they offered only powdered scrambled), real butter instead of margarine, clean fruit would all have been nice. That said, the rest of the stay was exactly what we needed and we would gladly stay there again.

"Great Service & Rooms"

5
24/10/2016

The hotel staff was really nice and offered recommendations for dinner in the area. The room I had was spacious, the bed was comfortable, and the staff kept it tidy throughout my stay. I was only a 10 minute drive from my conference at the Holiday Inn.

"Beware the Pool"

3
23/10/2016

We were in Stevens Point area to visit family. Check in went smoothly and young lady working counter was friendly and helpful. She provided advice on local eating establishments. Room appeared to be clean and was in fine shape. Later in evening I took my eight year old son down to pool. I jumped in and the water's odd taste on my lips caught my attention, but I didn't think much about it at the time. My son was diving down to bottom of pool and retrieving dive rings, which means he was swimming underwater with eyes open. I noticed him rubbing his eyes, and then within about ten minutes he told me his eyes were hurting. They already were red. By the time we were back to the room, he was in noticeable pain, and then started to cry. Mom flushed his eyes and within 15 minutes the pain began to subside. ( his eyes were red and puffy the next morning) We went to sleep and I awoke about 2AM. There was a strong unpleasant chemical smell. I thought at first it was the bedding, but realized it was my skin! The only conclusion was that it was the pool chemicals. I smelled my still wet swim suit, and it had that same awful smell. I took a long shower and thoroughly soaped up. I was then able to get back to sleep. We left the room next morning to check out - and walking down the main hotel hallway I smelled "that" smell again! (I also thought the bedding smelled weird. Was it the detergent this hotel uses?) I mentioned the whole story to the young man that was now working front desk. Let's put it this way, he was not exactly meant to be working a customer facing job (or just his mood that day??) Though he listened, there was no apology or any kind of empathy shown. I wonder if he ever passed along our concern about the pool to management or maintenance person. Note: About halfway into our stay, I noticed (in a not very visible location) a 3" x "8 placard in bathroom that stated water was not suitable for drinking because of excess nitrates. I think hotel should make it more clear to customers, up front, when checking in, of that. I had just happened to notice placard hours after our check in. The hotel did provide some bottles of drinking water in room fridge. Regarding the pool, it seems to me they are using a chlorine substitute. And perhaps the levels of whatever this chemical is, was way too high the night we were there.

"Passing thru"

4
19/09/2016

Our past experience has shown that establishments owned by ethnic owners lack in cleanliness and repair. This being relatively new construction I hope to see that the property maintains the very good existing standards in cleanliness, repair, and staff. """"

"good pick"

5
23/08/2016

very nice hotel quiet and clean, staff were helpful and courteous would stay here if we ever travel this way again.This is a motorcycle friendly hotel, we had no issues what-so-ever. There were two places to eat across from the hotel and more less than a mile down the road.

"Very nice Hotel!"

5
22/08/2016

Highly recommend this hotel! It has a nice pool and fitness center. The rooms are clean. The beds were very comfortable and the area is quiet. The staff is pleasant. We had a very positive experience!

"Really Nice and New!"

4
19/08/2016

My husband and I stayed here for a three day business trip. I loved the location as it was near all of the businesses I was visiting. I love the fact this place was new and very clean. The interesting thing is the elevator is only on one side of the long building (not the center) - this was a bit of a pain. Also, there is no parking in the back along one of the wings (it was closed off). Not sure what that was all about. Rooms are clean and big. Refrigerator and Microwave included. Nice pool area. Free Breakfast. The check in guy needs to be a bit more cheery but aside from that - thumbs up!

"Great place, better night service wanted"

5
23/07/2016

The room was beautiful..very clean and updated. Best hotel bed I have experienced, and a wide variety for continental breakfast! Wonderful place. The only problem I had was with one of the front desk patrons. The gentleman working overnight seemed to not care about us. We were not his priority and he was rude and made us feel like we didn't matter as much as other people because we checked in so late at night. If it were not for the morning workers having great service during breakfast and when we checked out, I would not be returning for fear of dealing with the night man again. Overall great hotel, needs work on customer service at night time.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for letting us know how your stay was and my sincere apologies for the behavior of one of our staff. We take pride in our property and our customer service. The person you are referring to is new, but obviously won't be with us very long. I won't tolerate that kind of attitude and you can rest assured he will gone very soon. Sincerely, Larry Davis Front Desk Supervisor

"great staff and services"

5
27/06/2016

great room, comfortable bed, very good breakfast and friendly and helpful staff. definetly recommend this hotel for anyone looking for a great place and great value and great service would stay here again

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Outstanding! I never tire of hearing such a good review. I'm always happy when people appreciate our efforts to make their stay enjoyable. We look forward to serving you again in the near future. Sincerely, Larry Davis Front Desk Supervisor

"Wedding attendance weekend"

5
22/06/2016

Easy check in and out. Room was great and clean. We enjoyed our stay here. We needed to check in early to get to our friend's wedding at 3:00 p.m., no problem. We received directions to the location from the front desk person. Check out was easy. We would use this hotel location the next time we're in the area.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking time to write this review and I'm glad you enjoyed your stay. Please keep us in mind the next time you are in the area. We look forward to seeing you again. Sincerely, Larry Davis Front Desk Supervisor

"Newly remodeled and clean!"

5
20/06/2016

This hotel has been freshly remodeled and it shows. It's gorgeous and the rooms are all fresh and nicely appointed. The bed was just as comfortable as the ones at the Hampton Inn nearby and the amenities were terrific. Large flat screen TV with cable, fast internet, hairdryer in the room, a thermostat on the wall that actually works, etc. The staff was friendly and the breakfast was fresh and delicious. Of course they had me at "biscuits and gravy", but there were many other options. The pool was clean, the office center was set up well and the location was perfect. This is my new Plover area hotel! The only problem I had was paying $143/night for ANY hotel in Plover, but this was the lowest option on the date I needed and the hotel was well worth it.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you taking the time to write this review. I'm glad you enjoyed your stay and we look forward to your next visit Sincerely, Larry Davis Front Desk Supervisor

"Plover, WI overnight stay"

5
24/05/2016

We stayed here for my son's graduation and were pleasantly surprised by the quality of this hotel. It was clean and well furnished. The pool and hot tub were also very clean and spacious. The breakfast was adequate, especially for the price we paid for the night's stay. An excellent value!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to share your experience here with others. I am glad to see that you appreciate the value in the services we provide. I hope that next time you're in the area, you will come stay with us again. Sincerely, Larry Davis Front Desk Supervisor

"A very quiet place"

5
08/05/2016

This was a great place to stay. A short drive to everything in the Stevens Point area. Room was clean, nice, quiet. Just a nice experience. Hopefully, they can get the well/water situation figured out. Would be very willing to stay there again.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write this review. I'm glad you enjoyed your stay and we look forward to the days when we can take the signs down about the water. The problem is cyclical due to the water tables and the amount of nitrates used by the local farmers. There has never been a danger to human health unless you are under 6 months old or pregnant. If you've ever eaten a hot dog, you probably consumed more nitrates than a glass of our water. I share everyone's concerns over clean water and hope that some of the new fertilizers that have much fewer nitrates will be used in the very near future. Sincerely, Larry Davis Front Desk Supervisor

"Quiet,new and reasonably priced"

5
20/04/2016

This a perfect location,very quiet,within one exit of a ton of resteraunts. Tucked back for low noise but still on 2 major hwys. The rooms were clean,comfy and modern and staff seemed very nice and with less than 50 rooms it will never be a zoo. It will be one of our central Wis stops from now on.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to share your experience with others here on Trip Advisor. I always love to hear from people that appreciate the value of what we have to offer. We all look forward to the next time you come to visit. Sincerely, Larry Davis Front Desk Supervisor

"Clean Quiet Hotel"

3
05/04/2016

The room was updated and clean. I was surprised to see warnings regarding drinking the water above the sink and water fountains due to high levels of nitrates. They supply you with two bottles of water in the mini-fridge. I found the two front desk employees I interacted with during my stay to be unhelpful and unfriendly. Restaurant choices are extremely limited within walking distance. I would not stay at this location again.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
I'm sorry to hear that your stay with us was less than satisfactory. I'm especially concerned regarding our employees being "unhelpful and unfriendly". I will certainly address this with staff as we pride ourselves on customer service. Thank you for your input. Larry Davis Front Desk Supervisor

"Nice hotel that costs too much with nothing around it"

3
21/03/2016

I had a meeting in Plover, so I decided to drive up the night before since I live 2+ hours away. I found this place on tripadvisor, and while it is very clean, and gave me what I needed, I felt I WAY overpaid for what I got. Granted it has a hot tub and a pool, and a decent enough breakfast, but there is nothing around it. There's a bar across the highway (and a gas station), plus a run down family restaurant across the street...but I had to drive another 10 minutes to find a decent place to eat. Very disappointed with the location. Bed was good, pillows were not. Staff was very nice, very attentive, although I had a tax exempt cert (since this was for work) and was told my rate would change if I used it. This was not what I was told when I called a couple of days prior. Would I stay here again? Yes, but it won't be my first choice. This was an $82.00 hotel room (with tax) that should have been in the 65-70 dollar range (with tax)

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
I don't often disagree with our guests, but from what I've seen at other hotels, our rooms are a steal at twice the price. As far as your tax exemption goes, we are simply following what the law requires. That exemption is a privilege for those that qualify for it, but too many that use it don't know the laws that apply. Thank you for sharing your opinion and I hope you do come back again. Sincerely, Larry Davis Front Desk Supervisor

"Great stay!"

5
21/03/2016

The rooms were a perfect size, the area was quiet but close to several of the areas attractions (only half an hour to Granite Peak Ski Area!), very reasonably priced, and to top it off, a great continental breakfast!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write this review and I'm so glad you found your accommodations to your liking. I'm also glad to hear you appreciate the value in what we have to offer. We look forward to seeing you again in the near future! Sincerely, Larry Davis Front Desk Supervisor

"Quiet area, great stay!"

5
04/03/2016

Comfortable beds, rooms from standard up to suites with hot tubs. Indoor pool and hot tub. Free hot breakfast served in the morning. Close to shopping. This property was recently renovated within the last couple of years. I have stayed here too many times to remember and will continue to do so.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
I'm glad you enjoyed your stay with us and thank you for sharing your experience with others by taking the time to write this review. Feedback is important to us and helps us improve everything we do. We look forward to your next visit. sincerely, Larry Davis Front Desk Supervisor

"Will stay again and again"

5
29/02/2016

The hotel was very clean, had the most comfortable bed. It was above my standards of what I expected. The breakfast was very nice, and the girl running the front desk when we checked in on Friday and checked out on Saturday (Bri something) had the most excellent customer service skills! She was very accommodating and made sure we were as happy as we could be. We will be coming back!!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write this review and I always love to hear that you enjoyed your stay and will be coming back. I especially like it when people like you acknowledge individual staff, like Brychell, for their efforts in making our guests feel comfortable. We take pride in our customer service and being able to provide a safe, clean and welcoming environment. We look forward to your next visit! Thanks again, Larry Davis Front Desk Supervisor

"excellent stay"

5
31/12/2015

My room was clean and the bed was very comfortable. The breakfast was very good with a good selection of items including fresh fruit and really good waffles. The pool & hot tub were great. All the staff I met were friendly, knowledgeable and very helpful.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking time to share your experience with others. I am so glad your stay was satisfactory. Our staff always wants to make sure everyone enjoys a safe, clean environment. Please keep us in mind the next time you are in the area and we look forward to your next visit. Sincerely, Larry Davis Front Desk Supervisor

"Work Christmas Party"

5
13/12/2015

This hotel was very close to where our work Christmas party was. The staff was excellent from initial reservations to checking out. Very clean and spacious rooms with comfortable beds. The pool and hot tub area were exceptional as well. We will return next year for accommodations without hesitation.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you, Amanda, for taking the time to write this review and I'm glad you were happy with your stay. We strive to provide a safe, clean environment and quality customer service for all to enjoy. Please keep us in mind when you are in the area and need a good place to stay. Sincerely, Larry Davis Front Desk Supervisor

"Vey Well Kept and Affordable Hotel with Excellent Staff"

5
24/11/2015

I recently stayed at Best Western for a hunting trip and business. The owner and his staff were friendly and accommodating to our needs. Rooms were spacious, clean, modern and quiet. Beds were extremely comfortable and bathrooms were very spacious as well. Mini fridge and microwave were nice to have. Overall, the whole building and grounds were appealing and clean. Washer and dryer is also provided for a small fee. I would highly recommend choosing Best Western. We've already booked another room later this week to extend our hunting.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for this fine review and I am so happy you enjoyed your stay with us. It's always a pleasure when we have nice people that appreciate the value in what we provide. I hope next time you stay with us you will have some good hunting stories to share. I hope all your hunting trips are safe and fun. Good luck out there and I hope to see your soon! Sincerely, Larry Davis Front Desk Supervisor

"Excellent motel in Plover"

5
17/11/2015

This is a very well kept motel in Plover, WI. The same is very professional and knowledgeable of the area. The pool/hot tub was great and relaxing. This property is near good restaurants and was quiet. Very convenient location. I recommend this notel.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
I am always glad to hear from people that find the value in what we have to offer. We try hard to make everyone's stay an enjoyable experience and certainly appreciate it when people like you tell others about us. We look forward to having you stay with us again in the near future. Sincerely, Larry Davis Front Desk Supervisor

"Great place to stay - clean and comfortable"

5
16/11/2015

This is the 2nd time we stayed here for our club's annual banquet. It easy to make reservations, staff is polite, the beds are awesomely comfortable, the entire facility is clean, the pool is warm enough for us. Our favorite spot is the breakfast area where our friends gather in the evening. We get a little loud but the staff reminds us to keep it down in a nice way. Its a nice place to stay.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking time to write this review and I am very glad you enjoyed your stay again. We certainly love repeat business and hope to see you many more times in the future. Sincerely, Larry Davis Front Desk Supervisor

"Great Hotel"

5
30/10/2015

I really like this hotel, I have been traveling into that area 4 times in the last month and have stayed here every time, very clean, very nice beds, right off the interstate, rooms are very spacious all and all a very nice hotel would recommend to anyone, 3 of the times I have been here they have let me check in at noon so they really do go above and beyond for their customers

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking time to write this review and I'm very glad you enjoyed your time with us. We have a great team working here to make sure the guests have a good experience every time. From the owner to the housekeepers to the front desk staff, we thank you for your business and hope to see you again soon. Sincerely, Larry Davis Front Desk Supervisor

"Excellent "

5
22/10/2015

Excellent service. The staff are extremely friendly, the rooms are not only beautifully decorated, but spotless and well-maintained. The beds are phenomenal (sooooo comfy!!!) This is by far the best hotel I've stayed at for the price!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Wow! Thank you so much for this review and I'm so pleased that you enjoyed your stay. We work hard to provide a safe, clean environment for everyone and with our competitive pricing, "it's a steal at twice the price". I'm not sure where I heard that one, but when I see other hotels that aren't nearly as nice as this one getting twice what we charge, I remember that quote. Anyway, thanks for staying with us and appreciating the great value a room here is. We look forward to your next visit. Sincerely, Larry Davis Front Desk Supervisor.

"More Than Satisfied With Plover WI Best Western Hotel & Service"

5
16/10/2015

In Plover for a 3 day stay for a Family Wedding. Best Western was a very convenient location. The staff was friendly, the hotel was spic & span and nicely decorated as well as an excellent 'floor plan' for pool, breakfast location, and a lobby. The breakfast was excellent. The swimming pool hours were exceptional, allowing guests to enjoy the pool and hot tub around the scheduled wedding affairs. Very convenient to a kwik star 'gas & goodies' store across the street. We will stay again when visiting the area.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to write this review and I'm very pleased that you found this hotel to your liking. We all strive to make this a clean, safe environment for our guests to enjoy and I think this is a great value for what we provide. We look forward to your next visit! Sincerely, Larry Davis Front Desk Supervisor

"Exploring Wisconsin"

5
29/09/2015

We were very pleased with the Best Western in Plover, WI. The staff was especially friendly and helpful. The facility was either remodeled or a new construction. The rooms were very nice and the beds were excellent! Since we were only traveling from one point to another we did not check out any near-by attractions. However, we did travel to Rudolph, WI to the visit a cheese factory. If you have an opportunity to taste and buy cheese made locally, I would recommend visiting Rudolph!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking the time to share your experience with others here on this site. I am so glad that you found everything satisfactory and I hope you come see us again! Dairy State Cheese in Rudolph has been a landmark for some of the best cheese for many years and I'm glad you had the opportunity to visit them. If you're ever in the area again, I highly recommend Mullins Cheese in the town of Knowlton which is near Lake DuBay. They, too, have a great gift shop and awesome cheese. We look forward to your next visit to Central Wisconsin. Sincerely, Larry Davis Front Desk Supervisor

"Met all expectations...plus"

5
17/09/2015

We've normally stayed at another property when visiting Wisconsin Rapids, but after checking reviews on this site decided to give the Best Western a try. It turned out to be a great decision from all aspects. Our suite was clean, quiet, and comfortable, with everything working as it should. For those concerned about the water...except for the signs and the bottled water (provided at no cost)...you would not be able to tell. My guess is that many rural properties have the same issue, but don't necessarily say anything. The real issue is that this hotel deals with it, making every effort to be sure their guests are safe. Breakfast was a step above the norm, although. We like our coffee a bit stonger ; <) We definitely will give this property a look next time we are in the area!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Wonderful! Thank you for your kind words and I am so glad you were happy with your stay. We really have a great team working here, from the management to the front desk to the housekeepers, we all work hard to make sure our guests can enjoy a clean, safe environment. I hope that the next time you are in the area you will stay with us again. Sincerely, Larry Davis Front Desk Supervisor

"Unfortunately..."

3
15/09/2015

When we checked in my husband asked about the government discount. The front desk clerk told him it was too late to adjust the bill. Really!? The breakfast: The eggs were not fully cooked and the biscuits and gravy werec cold.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
I'm sorry that your stay with us didn't meet your expectations. It would help me if I knew the circumstances when you checked in because the government rate does not automatically apply in all situations. As far as the eggs go, they come to us precooked and are simply heated in the microwave. The only way the biscuits and gravy would have been cold is if the attendant forgot to turn the warming tray on, which could have happened, but it seems we would have had more people bring that to our attention. None of us can fix a problem unless we know about it and the time to address any problem is when you first discover it, that way we may have had a way to satisfy whatever you were disappointed with. Waiting days or weeks to complain about something never fixes anything. However, we will try to be more vigilant at breakfast to ensure that our guests get the best free breakfast in town. Sincerely, Larry Davis Front Desk Supervisor

"Depends on the room and the day you stay."

3
15/09/2015

I have stayed here a few times now. My first stay: Fantastic - quiet, clean, comfortable beds. Midweek stay in a suite. Second stay: Ok. Room was clean, but the A/C unit loudly kicked on/off all night long. Made for a tired morning, but everything else was good. Third stay: Miserable. Lumpy bed. Most frustrating thing about this stay, it was mid-week and the hotel was basically empty. (only two cars in the parking lot all night, one of them was mine) In an almost empty hotel, our room was adjacent to another guest. (shared a wall) A VERY loud guest, who proceeded to get drunk and blare his television and talk on the phone until 4am, when he decided to start up his hot-tub. We heard everything he said and did. I am not sure if this was because of thin walls, or if this guy was just THAT loud. Now, I understand this hotel isn't at fault for this man's behavior at 4am. But why would this hotel, when there are 100's of rooms available, put us RIGHT next to each other, sharing a wall? Had they put a room or two between us, I might not have heard a peep. The wi-fi signal is great. There is a Kwik Trip gas station right across the street. Other than that there isn't much nearby, this hotel is a bit outside of town, but still close to the highway.

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
I'm glad you enjoyed your first stay with us but am sorry to hear that your other stays were not the best, to say the least. I'm not sure how you may have had a room assigned right next to a jacuzzi suite if there were other rooms available because we try not to that on a regular basis. Was it a holiday, or the day after a holiday? There have been times when we have been slow that we give all the housekeepers the day off which limits the number of rooms available. I will certainly talk to my staff about trying to think like a guest when it comes to assigning rooms and maybe even ask the guest if their accommodations are satisfactory. We would have been glad to move you to a different room had you asked, but I also understand that it may have been too late to do that. Did you call the front desk to give them a chance to try to get the other guy to be quiet? Most of the time that helps, but I'm sure your night was already ruined, so my apologies. I hope your next stay is a perfect one. Sincerely, Larry Davis Front Desk Supervisor

"Always a pleasure to stay here! Great location!"

4
14/09/2015

My husband and I can rarely get away together, with him working three of four weekends. So when we do, we always stay at Best Western's because we are never disappointed and this hotel lived up (actually, exceeded) expectations. A last minute trip, the main Best Western line said no vacancies at this location but when we called the hotel directly, they accommodated us and even gave an upgrade for being told wrong information (a 2 Queen beds' room to a King whirlpool room!). Room was exceptionally clean, perfect temperature, the usual nice touches. For being very busy (there WAS a weekend conference of some sort going on), there was no noise and parking was ample. Probably the only downfall was being as busy as it was, the breakfast in the morning was pretty sparse and only one gentleman running ragged trying his best to keep things stocked, and nowhere to sit. Since breakfast is not a big issue for us (COFFEE is, lol) we were okay with what was there. Great job, BW Plover. We had a great weekend, and with lots to do in the area (Stevens Point just five minutes up the highway had a nice fair going on), it won't be our last visit! Kudos!

General Manager... W, Front Office Manager at BEST WESTERN Plover Hotel & Conference Center, responded to this review
Thank you for taking time to write this review. I'm so glad you chose Best Western and especially this one. I always love to hear from people who appreciate the clean, safe environment we provide and I look forward to the next time you visit us. Sincerely, Larry Davis Front Desk Supervisor