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Vorteilscode

Best Western Plus Hotel Villa Del Lago Inn, Patterson

4.0/5  - basé sur 368 notations.
2959 Speno Drive, 95363-8521, Patterson, United States - Karte ansehen

Gäste, die den Alltag hinter sich lassen und etwas verwöhnt werden möchten, wählen gern dieses fantastische Hotel in Patterson, in dem Komfort oberste Priorität hat. Das Hotel befindet sich in der Nähe mehrerer Golfplätze im Kalifornischen Längstal, und der nahe gelegene Yosemite-Nationalpark eignet sich hervorragend zum Wandern, Fotografieren und Entspannen. Gäste, die Lust auf etwas Anderes haben, sind außerdem nicht weit vom Field of Dreams entfernt. Die Lage unseres Hotels in Patterson Hotel ist zwar ideal für Naturliebhaber, aber wir bieten auch Komfort und Bequemlichkeit. Verschiedene beliebte Unternehmen sind ganz in der Nähe, darunter Kohl's®, CVS Pharmacy®, Amazon. com, Grainger® und Affinia Brake Parks. Wir sind günstig zum Highway 5 gelegen und in unmittelbarer Nähe des Gewerbeparks, d. h. , Sie haben es nie weit zu geschäftlichen Terminen. Wir sind auch das erste Hotel am Highway 5, das für umweltbewusste Reisende kostenlose Ladestationen für elektrische Autos anbietet. Dieses Hotel in Patterson bietet ein Restaurant und eine Bar. Eingeschränkte Öffnungszeiten. Viele Reisende halten sich in diesem Hotel in Patterson auf, um das Apricot Festival oder die Bloodless Bull Fights zu besuchen. Die Region ist natürlich auch bei Golfspielern sehr beliebt aufgrund des Diablo Grande-Golfplatzes, dem Meisterschaftsgolfplatz mit 36 Löchern. Der Frank Raines Regional Park ist ein Paradies für Outdoor-Enthusiasten. Haustiere sind willkommen, bringen Sie also ruhig Bello in die Aprikosenhauptstadt der Welt mit. Geschäftsreisende können sich glücklich schätzen, geschäftlich in dieser prächtigen Region unterwegs zu sein. Wir heißen in diesem Hotel Patterson regelmäßig Mitarbeiter von Walmart®, Covanta Energie®, Keystone Pacific Business Park und Amazon. com willkommen, um nur ein paar zu nennen. Unser Swimmingpool und Whirlpool (im Freien) und die fantastischen Innenkorridore machen dieses dreistöckige Hotel im Atrium-Stil zu einem Favoriten bei vielen Gästen. Buchen Sie Ihren nächsten Aufenthalt im Best Western Plus Villa Del Lago Inn und erleben Sie einen entspannenden Urlaub.

Best Western Plus

Hotel Villa Del Lago Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Restaurant
    Restaurant
  • Spa
    Spa
  • Freibad
    Freibad
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Sauna
    Sauna
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
Gebildet aus de 370 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
163
Sehr gut
120
Befriedigend
57
Mangelhaft
19
Ungenügend
11
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
16
Alleinreisende Alleinreisende
28
Familie Familie
147
Geschäftlich Geschäftlich
28
Geschäfts-<br>reisende Geschäfts-
reisende
58
Geschäftsleute Geschäftsleute
31
Geschäftsreisende Geschäftsreisende
38
Paare Paare
90
Reisen mit Freunden Reisen mit Freunden
25
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Handy Stay on I-5"

4
19/07/2018

We stayed at this hotel on our trip home from Washington state. It is what we could consider a normal Best Western facility with clean room, comfortable bed, and plenty of space. The one difference from other Best Westerns is that breakfast is not included. In lieu of that we were given the choice of paying for breakfast in the restaurant or talking a grab bag. We selected the latter, and each received a bottle of water, an apple, a granola bar, and a small muffin.

"Stop between Portland- San Diego"

4
19/07/2018

Friendly and inviting staff! Clean room and hotel! Ate at the pizza place across the street which was family friendly and good. It's not easy finding a place to stay south of Stockton, but this place is a winner!

"Very nice hotel, clean and convenient."

1
05/06/2018

We stayed at the Villa Del Lago Inn on a trip to northern CA. The room was very clean and the general property was excellent. The breakfast was not included, but was reasonably priced and the food was excellent. We would definitely stay here again if a trip puts us anywhere near here.

Anna M, Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Jerome, Thank you for taking the time to provide us with a wonderful review of our property. We are glad that you decided to stay with us during your travels. We always strive to be number 1 however in this case providing us with a score of 5 is the best. Hope to see you soon. Safe travels, Laura

"Good Location"

4
25/05/2018

The good points about this hotel is the location. There are many nice restaurants/fast food locations within walking distance. There is also Del Lago shopping center with restaurant and great stores within walking distance. Hotel has a larger refrigerator with a nice freezer that accommodates 3 or 4 ice packs. Beds are a good height for accessible needs. Some insensitivity to accessible needs safety - no concern when I told them the toilet seat was too low - they just replied it is ada compliant and had no solutions or desire to find one. A to-go bag for breakfast only is included with this hotel - restaurant onsite offers 10% discount but still expensive for the stay. Some of the places in walking distance offer more reasonably priced breakfast.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello, Thank you for taking the time to write this review. We are happy to hear that you enjoyed your stay with us and found our location to be convenient for your stay. We are sorry for any miscommunication that occurred, our guests' safety is our top priority and we follow ADA guidelines to ensure that all guests feel comfortable with us.

"Nice, bad free breakfast"

4
22/05/2018

We like to stay at Best Western hotels. They are clean, reasonable and friendly. This one is no exception. However they DO NOT have a free breakfast like most others do. You can get a discounted breakfast at the restaurant or a grab and go breakfast in a bag. Nice idea, but it consisted of a small bottle of water, a piece of dried up fruit and a crunchy granola bar. I suggest they give you a bag where you pick your own fruit out of a basket, choice of breakfast bar and water or juice. They used to have a regular breakfast, but have turned that area into a bar.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Traveller, Thank you for your continual support by staying with Best Western Hotels. We appreciate the feedback on our breakfast bags and will take it into consideration. We hope that you choose to continue to stay with Best Western whenever possible. All the best!

"Great place to stay!"

5
03/05/2018

Clean, quiet, pet-friendly. A very nice place to stay while traveling. A beautiful area of California, A lovely motel with very clean rooms and professional staff. Many travel-related amenities conveniently located within walking distance of the facility.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello traveller, We are happy to hear that you enjoyed your stay with us and had the opportunity to explore our beautiful city. Thank you for the great rating and review! We hope to see you back soon.

"Still the best available for miles."

5
29/04/2018

Stayed here twice in the last year. Clean, comfortable and a wonderfully professional and courteous staff. Very quiet and spacious rooms. Great location near I-5 but far enough away to void the noise. Walking distance to a number of eating establishments. A big plus is a security guard that checks the building and the parking lot throughout the night. Just wish they would update the bathrooms.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello traveller, Thank you for continuing to stay with us. We are happy to hear that you had an excellent experience and had a peaceful and quiet night. We appreciate the feedback on the bathrooms and will look into updating them; we will do all we can to ensure our guests are happy. We hope to see you back soon!

"Very nice and clean hotel"

1
23/04/2018

This is the second time we have stayed at this hotel when traveling. We enjoyed our stay each time and will continue to stay at this hotel. Staff, cleanliness, and restaurant are very good. We would recommend this hotel to our friends.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Jenkin928, We're so pleased that you enjoyed your stay. We greatly appreciate your recommendation to your friends and a top score which is a recommendation to everyone. Thank you again.

"Best Western Plus Villa Del Lago Inn, Patterson, CA"

5
23/04/2018

My husband and I were recently on a road trip to northern California for a family event. We decided we would make it a leisurely trip so we stopped each night to rest. During our trip we stayed at several different hotels/motels. We noticed a huge difference when we stayed at the Best Western hotels. There really was no comparison to the cleanliness and service. The Best Western Plus Villa Del Lago Inn in Patterson, CA. was yet another step above. Our entire experience there was outstanding. We were impressed by the general atmosphere, the high quality of the rooms and the friendly, efficient personnel. I would highly recommend it to anyone who is traveling in that area.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello, Thank you for choosing to stay with us! We are happy to hear that there was no comparison and that we were able to pleasantly surprise you. Thank you for the recommendation, we hope to see you both back soon!

"People make the difference"

5
20/04/2018

The front desk and the restaurant staff (Crissy) were awesome! They were very attentive for a tired traveler. The room were clean and the beds were comfortable. The restaurant service was exellent. ...................................................................

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello, Thank you for the kind words, we will pass the message along to Crissy. We are happy to hear that you had a great time with us and hope to see you back soon!

"Worse customer Service ever"

1
15/04/2018

We just left this hotel. All I can say is stay anywhere else. We travel a great deal and stay in hotels across the country and this is the only time I have ever given a hotel one star and I would give them 0 stars if I could.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Carol, We are sincerely sorry for your less than excellent experience while staying with us. We hope that you let a member of staff know about your concerns, so we could try to fix the issue immediately. We do all we can for our guests and hope that you will give us another chance and stay with us again. All the best.

"So good we stayed there twice!"

5
10/04/2018

Excellent service - we were on a road trip and stayed two Friday nights, two weeks apart. The people at the front desk were friendly and helpful. We left too early to eat breakfast but they had a breakfast brown bag that they gave us.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello, Thank you for the kind words! We are happy to know that you had a great stay with us for each time. We hope that you had a wonderful road trip and that you will visit us again soon. All the best.

"There for a spartan"

5
03/04/2018

Everything was as good as advertised. Clean, pleasant and near quick food and beverage. Starbucks in parking lot is super nice. The band at the bar was a nice treat. the desk people were super. If my travels brought me back, I would choose this property.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Bill and Debbie, Thank you for choosing to stay with us, we are happy to hear that you will stay with us the next time you are in town! All the best.

"Excellent Overnight Stop on I5"

4
02/04/2018

Very helpful check in, clean comfortable rooms, restaurant in house and lots of eating options with in walking distance of the hotel. The pool and hot tub are outside and only open during the summers.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Sandra, We are happy to hear that you had a great night with us during your road trip. We hope to see you back soon!

"Overnight Stay"

4
01/02/2018

We were on a road trip from Phoenix to Portland, Oregon and decided to stop here for the night. It was a nice stay. Room was comfortable and clean. We had dinner in the restaurant — it was very good. The restaurant is not part of the hotel so guests get a 10% discount on meals. Breakfast is not provided with the room charge as in most Best Westerns, but a bag breakfast is offered for free. We had to leave before the restaurant opened so had breakfast somewhere else. It was a good hotel and we would stay there again. We enjoyed the restaurant, and staff members were very courteous and helpful. We appreciated the bottled water provided in the rooms, and they accommodated us with some extra pillows. Thanks!

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Linda, Thank you for choosing to stay with us and to take the time to write this review! We know that our future guests will appreciate your experiences with us. We hope to see you back soon!

"Surprisingly elegant"

5
15/01/2018

When traveling by car, we start looking for lodging in the area we're likely to reach by around 7pm, then check the trip advisor reviews. Last night, the first hotel we checked had multiple complaints about the parking; the second had a reviewer who found a homeless man asleep in the elevator. This one had mostly good reviews, so we tried it; were not disappointed. We made reservations via the 800 number, and check in was friendly and seamless. We got a large smoke - free room on the third floor that was essentially sound proof. There were luggage carts that we could use to haul up our stuff in one go, and checkout wasn't until noon the next day (as opposed to 11 am). One disappointment was that, on Sunday nights, their on site restaurant was closed; we'd been looking forward to trying it. However, the very helpful check in clerk suggested 'Apricot Wood' less than a block away, and it was fantastic! (See my review). The rooms surround a center courtyard area (the restaurant) which reminds me of a higher end hotel, rather than a Best Western right off the highway. Once inside the conveniently located hotel, it's completely quiet, too, just like a much more expensive property. If we ever pass this way again, we'll be sure to stop for the night!

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello James, We are glad that we were able to pleasantly surprise you! We appreciate the note on our restaurant hours and will bring this up during our next management meeting. We are glad that you will be staying with us the next time you are in town! All the best.

"BW Plus? Plus What?"

3
28/12/2017

Nice hotel, acceptably clean and well kept. However, surprised that a Best Western Plus designation apparently means NO BREAKFAST! Just a go bag with a bottle of water and granola bar. Seriously? A regular BW provides an ample breakfast! Oh, this hotel is happy to give you a 10% off coupon for a breakfast in their on site restaurant, but that seems like more of an insult than a gift. Otherwise, good location and easy freeway access. Bottom line tho, suggest Best Western Minus is more appropriate!

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello, We would like to thank you for choosing to stay with us as well as taking the time to leave this review. We would like to apologize for no free breakfast deals, but believe that the best quality food can only be offered when it is made fresh and made to what each individual customer wants. We hope that you come back and stay with us again so that we can show you why we are one of the best in town. All the best!

"Consistent"

4
24/12/2017

I stay often and the positive attitude of employees, the clean rooms, easy checkout are consistent. The offer for a bran and go breakfast bag is a nice addition since there is a private owned restaurant on site. I did find the water pressure in the shower a little weak, but ok

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hey Joyce, Thank you for choosing to stay with us! We are glad that your stays have been consistently great. We appreciate the note on the water pressure and will look into the matter immediately. All the best!

"Best stay with pets"

5
23/12/2017

We felt so welcomed even with our pets. Had a delightful meal with wonderful waiters. Our pets were so welcomed it made it very nice. Little care package for pets, and goodie bag for us as we left! Thank you !

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Melinda, We are glad to hear that you felt welcome with your pets. We hope to see you back soon! All the best.

"Could be outstanding"

3
14/12/2017

Clean, comfy, and friendly place.. very disappointed in the closure of pool/jacuzzi. We stay at places with Heated pools , preferably indoor and jacuzzis.. the restaurant was great. Good salads and the ravioli appetizer, irrestible.. as well as the focasia bread, fresh and yummy.the restaurant owner was very attentive

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Fred, Thank you for choosing to stay with us. We are truly sorry for the inconvenience caused by the maintenance of our pool and jacuzzi. We hope that you were able to have a wonderful time with us otherwise. It is great to hear that you enjoyed our restaurant. We hope that we see you back soon!

"Much improved over the years"

4
30/11/2017

We had not stayed in a Best Western for many years as we are Hilton Honors participants. We did, however, have to spend one night traveling to northern California on Highway 5, and so we chose Hotel Mission del Oro, Santa Nella, coming, and Best Western returning. Hotel Mission del Oro was very disappointing both in accomodations and loud workers very early in the morning.We thought we were in Tiajuana, not the US. We checked Best Western in Santa Nella the next morning for the future. It was much nicer, in a quieter location (walk to Anderson's Pea Soup restuarant). The Best Western should definitely be rated in Santa Nella as the best for accmodations for that area. On our return, it was late and we decided to try the Best Western in Patterson. It is on the caliber of a Hampton Inn: very nice accomodations: great king size bed, quiet a/c system, a nice refrigerator, Dirrect TV so we could watch our favorite RT News station, internet working, very nice restaurant and rolling luggage racks to move your own bags from your car to your room. BW will also match our Hilton Rewards level, so we will consider Best Western more often in the future.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Richard, We are glad that you chose to stay with us and are sorry to hear that you had a less than pleasant experience at your other accommodation. We are happy to hear that you will consider us for your future visits and hope that we see you back soon!

"Not the best, not the worst. "

3
26/11/2017

We decided to stop in Patterson, Ca for the night on our way back to Vancouver, Wa. We had reserved our room prior to leaving San Diego. We wanted to stay at a Best Western because of our amazing experience at the BW in Kettleman City. Everything was great when we checked in, the women at the front desk was very friendly and helpful. The Hotel looked nice, as did the restaurant in the lobby. We immediately noticed as we walked to our room that it was not as nice as the other, but no biggie. We went in to our room and the most important thing to us was the bed, so I checked that first and my smile quickly turned to a frown. I could feel the springs in the bed.... I thought to myself, this is a mattress right? Not a box spring? That was the first flaw. I decided not to let it get to me. I then jumped in the shower... it was not dirty or anything, but the water felt slimy. I thought I was having a hard time rinsing the soap off, but it was not the soap. I finish up and head to bed. All the sudden I hear children running through the hallway, people laughing etc... You can hear everything that happens around you and above you. Don't get me wrong, the Hotel was not a dive by any means and I would stay there again, but there is room for improvement. Even just updating the mattresses would have really improved the rating. We also decided not to eat in the lobby restaurant after we saw a family waiting an hour for their food, but maybe they were short staffed since it was a Sunday.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello, Thank you for choosing to stay with us based on your positive experience with our brand. We appreciate the feedback that you are providing. We are constantly looking for ways to better ourselves to ensure that we are providing the best experiences for our guests. We will bring up this review during our next meeting to see how we will tackle each area of improvement. We hope to see you back and can assure you that the next time you are back, you will have a 5-star experience with us. All the best!

"Family Visit"

5
24/11/2017

We were in Patterson for a family visit, and loved staying at the Best Western Plus Villa Del Lago Inn. The hotel is very convenient to the freeway, and in spite of the location, the location is quiet, and sound proof. We didn't hear outside noises, or noises from other rooms. Housekeeping consistently kept up the daily cleaning, and respected those mornings when we wanted to sleep in and didn't bother us. There is a new restaurant, Francesca's in the inn, with very high quality food.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are glad to hear that you loved staying with us. We hope that you had a great time catching up with your family and exploring the beautiful area that surrounds us. We are big fans of Francesca's and are happy to know that you had the opportunity to try their food. We hope to see you back soon!

"Travelling Texas to Home"

4
20/11/2017

Making reservation with front desk was seamless. Hotel is in a great location just far enough from the freeway, so no noise. It was nice to have a restaurant in the hotel, didn't need to leave the hotel. Meals were very tasty with good portions. Room was clean and comfortable.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Steve, Thank you for the kind words and for the high rating! We are glad to hear that you had a wonderful time with us and that our amenities made it easy and convenient for your stay. We hope to see you back soon! All the best!

"Overnight stay"

5
18/11/2017

We needed rest. There was no noise. Quite. We are well rested! Location was nice. Far away from the city and near the highway. Very easy to get to from the Interstate. Nice little get-a-way, especially if you are traveling to and from Los Angeles. We will definitely at the Best Western in Paterson. There are several fast food and restaurants near the inn, also two gas stations.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Karl, Thank you for the high rating! We are glad that you found our services to be excellent and are happy to hear that you got the rest that you needed. We hope to see you back soon!

"Very clean, but very expensive, no breakfast"

3
14/11/2017

Very clean, very nice employees, but absolutely no breakfast offered. Also price is only $25 less than our Disneyland Hotel. Ridiculously high price for a Best Western in a remote area off I5. Room layout is poor & bed was overly firm. Very clean place to stay, if you can afford it. I'd prefer to drive a little further for an equally accommodating hotel with breakfast and a cheaper price. We have stayed here about 4 times now, but I'm afraid this will be the last...much too expensive & lack of breakfast is a deal-breaker.

"great place to stay with pets"

5
10/11/2017

everything was wonderful from the reservation to the front desk check in was just as smooth as can be. the check out could not have been any smother either . Many thanks again and we will be staying here more offend with our dogs. the food at the restaurant was very good and have great price. thanks to all

"Great nights sleep"

4
09/11/2017

Our room was exceptionally comfortable, roomy and clean. The bed was comfortable and facility was quiet. They have a lovely restaurant within the facility with evening meals available...this restaurant also provides the breakfast meal with a 10% discount.

"Great Experience"

5
07/11/2017

Very comfortable and surrounded by eateries , awesome staff , no problems at all. Check in and check out was very easy. They even gave us breakfast to carry out on the way home. Clean , respectful staff,Bar , restaurant , work out facility . What else would you need. Surrounding restaurants and starbucks around them.

"Great Sleep"

5
04/11/2017

I was very tired and was in need of sleep. I work for Best Western in Florence Oregon, and Some of what I saw I will take back to my hotel.... It was quite clean and peaceful. If I come back this way I'll be sure to stop again.

"Staff is great, just dont leave valuables in your car"

4
03/11/2017

Our company work truck was broken into and had the stearing column completely broken in an attempt to steal the entire vehicle-- done leave anyting valuable in your car. Othere than that the staff is awesome and the hotel is really nice

"Nice clean very helpful staff"

4
27/10/2017

The hotel is nice. The front desk employees were super helpful. over all the stay was nice and quite. The only issues slow wifi and the shower water is not the best. Other than that it was a good experience. Thanks I will stay there again

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Clayton, We are glad that you think our hotel is nice and that our front desk employees are super helpful! Thank you for choosing to stay with us, we are glad that it was a good experience and that you will stay with us again. We appreciate the feedback on our internet and shower and promise that we are currently in the midst of improving both amenities. All the best!

"Decent stop on I-5"

3
23/10/2017

Not the best value, not the worst. Room was clean, and the staff helpful. The spa was down already for the season. Having a hot tub is something we always look forward to after a long drive, so it was disappointing to have it be out of service in mid October. The restaurant seemed good, we only had breakfast, which was very tasty, but not free! No breakfast buffet here. The internet was extremely slow.

"BEST WESTERN PLUS on DEL PASEO in SACRAMENTO"

5
14/10/2017

Easy checkin and out . Beautiful clean hotel, clean rooms, easy to get to from freeway and get back on freeway, close to nice restaurants. Close to airport, secured parking lot. Nice restaurant inside hotel.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Patricia! We are very happy to hear that you found Best Western to be a great hotel, however we cannot take credit for your wonderful stay! We hope that you are able to visit us someday soon! All the best.

"Bed from hell!"

1
11/10/2017

This is my second time at this hotel. Had such a great experience in March that talk my husband into driving 2 hours more so we could stay there. They were sold out but had a handicap room available. We were so tired from driving from Oregon that we were so relieved a room was available Room 114 had the one of the worst beds I have ever tried sleeping on. I have sleep in third world beds better than this. It had springs pressing against our backs all night. At 3am I called complaining about it. All I could think about was our friend who a paraplegic with bad spine issues laying on this bed. It was absolutely horrible, especially after talking my husband into it. I went to the front desk and ask for a manager and was told that one wasn't on. I can believe we paid $139 for torture. The floor would have been better on the floor but no would sleep on a hotel floor. I truly wish management would try out that bed for a night. They would replace it ASP Don't allow any handicap customers in that room till the mattress is replaced

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Dear Gardenbookworm, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience was not what it was the first time. I can assure you that we take your comments very seriously. Should you wish to discuss this further please contact us. Thank you.

"Great Stay"

5
10/10/2017

I make annual treks to Vacaville once a year and to Oregon once a year. I always plan to stay at this hotel. It is the best spot on the way. Restaurants are within walking distance as well as a great little shop with olive oil and local farm products (across the street). The rooms are great, there is a freezer with refrigerator which is so convenient for ice packs. Beds and pillows are comfortable. Would highly recommend this hotel.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are truly grateful for your loyalty and hope that you yearly trips are always rewarding! Thank you for your recommendation! We hope to see you back soon!

"Nice place to stay near I5 clean rooms quiet parking was easy there is a car charging station out from and Starbucks ac"

4
08/10/2017

Nice place to stay near I5 clean rooms quiet parking was easy there is a car charging station out front wow and Starbucks across the street the area is very well lit we arrived at night with a trailer and had no problems

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Ron! Thank you for choosing to stay with us! We are glad to hear that you found our location to be convenient for your needs. We hope that you had a great time with us and that we will see you back soon. All the best!

"good stop off point"

4
04/10/2017

great place to stop on way to AZ. off of Interstate and quiet. would stay again. restaurant and lounge on site but lots of choices close by. We were given a grab and go bag upon check out which was a nice idea as we don't usually eat breakfast.

"Nice hotel for the drive between South & North Cal"

4
04/10/2017

The hotel is a little pricey but it is in a good location if you want to take a break on the drive between So Cal & Nor Cal The hotel is well kept and the staff is friendly. The is a good restaurant on the premises. For those towing a trailer there is plenty of parking around the hotel... ie the road around the hotel has lots of room. There are also services like gas and coffee for the quick exit in the morning.

"A nice dog friendly hotel"

4
27/09/2017

The room was a typical room. The hotel has a restaurant where you can get 10% off for breakfast or they give you a to go bag with a water, small muffin, granola bar and apple. There is plenty of grass for the dogs. It is convenient off I-5.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thank you for choosing to stay with us! We are glad that we could accommodate for your dog well and that there was plenty of space for them to run around! We hope to see you back soon!

"Hotel Amenities"

3
09/09/2017

This property does not offer Free Breakfast. For a Best Western not to offer a Free Breakfast is unheard of nowadays. They didn't even offer any recognition to their Rewards Members. Shame on them! They need to step up their game and show some more detail to their customers.

"Best Western Plus Villa Del Lago in Patterson"

4
08/09/2017

I have stayed at this hotel twice on the way from Oregon to southern California. This is a great stopover point and the hotel is very nice. The restaurant looks very nice but I have not dined there, instead opting for a restaurant conveniently located near the hotel. I will stay at this hotel again in the future when passing through the area.

"Great hotel staff and an excellent value"

5
05/09/2017

This is an excellent choice if you are in Patterson. Close to a lot of amenities and a great value. Nice hotel with very pleasant staff. We were a big wedding party and used the bar/lounge area a lot and never a problem from the staff, quite the opposite, they were very accommodating.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hey Laura! Thank you for choosing to stay with us! We also believe that our location is easy and convenient for everyone and are glad to hear that you had the opportunity to explore! We hope that you enjoyed yourself at the wedding and are happy to hear that our staff were very accommodating. We hope to see you back soon! All the best!

"Great hotel in Patterson, CA"

4
31/08/2017

Friendly, professional staff. Very good restaurant. Excellent value. If you are in this area for any reason, business, pleasure or just passing through you can't go wrong by staying here. I highly recommend it.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are very happy to know that you found our staff professional and friendly, we are immensely proud of each and every one of them. Thank you for the kind words, it is great to hear that you had a wonderful time here and we highly appreciate the recommendation!

"Everything I had stolen from car"

1
30/08/2017

Every box, bag, suitcase was stolen and three windows smashed, I came out to leave at 4 am and there was glass every where. I finally had car crash wrapped so I could make the drive home. I had to buy all new clothes, shoes, swimsuits, medications, etc.

"Perfectly adequate"

4
28/08/2017

Aug 15, 2017 -BW Plus Patterson. . .room was fine, clean, single sink, frig/micro, A/C cycles off and on noisily. Look for the control on the side wall, not in the a/c unit itself. Perhaps the flies have gone by now. They were Everywhere. . .no fault of the hotel. Hotel has a huge 3 story atrium, w/ second and 3rd floor rooms on the surround. Could be very noisy depending upon who is occupying the very spacious restaurant and bar on the main floor. Dinner in the restaurant was average. It was difficult to find the staircase exits. Lots of "exit" signs, with most pointing to closed doors (closets?). We finally found the stairs way at the far end of the "surround". Could be dangerous in a fire. Word to the wise at Any ho/motel: get rooms Not facing the West during the hot months. Some places with poor A/C or none at all, can be problematic. Breakfast not included, though they give a 10% off coupon for breakfast. Best Western used to include breakfast in the price, so a puny 10% coupon off in their restaurant adds to the overall cost. They also a “grab and go” breakfast bag which is good..

"My stay"

5
26/08/2017

I haven't seen a nicer made bed in the sleep was very restful the room is quiet and the carpets were brand new so it looks like they did a fresh remodel there is no self serve hot breakfast in the morning but rather a restaurant was very good food I had the breakfast burrito and I am very glad I had it :)

"RachelRey Mendoza Event"

4
25/08/2017

The hotel was great with the exception of the flies during breakfast ... the jacuzzi jets were not working at all ... Very nice staff and very clean and comfortable rooms... we would stay there again especially for the Annual Apricot Festival in end of May early June

"Good Value"

5
24/08/2017

Very welcoming and helpful staff. Accommodates dogs. Meets requests as much as possible. Convenient location to freeway and restaurants. Rooms clean and neat. Internet works well. Remembers us from one visit to the next.

"My Stay"

4
14/08/2017

The hotel is fine. The restaurant is not affiliated with the hotel and was not that good. How can it take 45 minutes to prepare 2 salads and end up with wilted lettuce? Will try again since it is so convenient and everyone deserves a second chance.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hi Sharon! Thank you for choosing to stay with us and for giving us a second chance! We are sorry to hear your experience with the restaurant and will bring up this review during our next meeting. We can assure you that your next visit will be excellent.

"Great stop on the Freeway 5 Corridor!"

5
13/08/2017

Excellent hotel when making the North/South drive on Freeway 5 corridor in California. Great price, nice amenities and feels more upscale than other hotels (Days Inn and Holiday Inn Express) we have stayed at on the Freeway 5 drive through the heart of California. We have stayed here on two different occasions taking kids to college and both times quality ad cleanliness was consistently high. Only negative is they do not have a continental breakfast, but lots of fast food in walking distance including a Starbucks.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thank you for the kind words! We are happy to hear that you found our quality and cleanliness to be consistently high; we know that our staff do everything they can to ensure our guests have an excellent experience. Thank you for staying with us every time you are in the area, it is always a pleasure to hosts guests such as yourself. We appreciate the feedback on our breakfast choices and will bring it up during with the restaurant managers at the next managers' meeting. Have a wonderful day!

"Our regular first/last road trip night"

4
12/08/2017

Very nice property. Comfortable and well maintained rooms. Check in and check out is easy. The staff is s friendly and professional. Good parking and easy access to the highway. Very quiet even with people arriving late and leaving early. This is our road trip go-to spot for our first night on the road and our last night before getting back home.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello! We are happy to hear that you enjoyed your stay with us and hope that you had a wonderful road trip! We are very proud of our staff and are glad that you found them friendly and professional. Thank you for always choosing us! We hope to see you back soon!

"Adequate Stay"

3
08/08/2017

On average, it is the best hotel proximal to Patterson, CA. Each time that I have visited Patterson, I have stayed at this hotel. It is clean and just average. The first time I stayed was uneventful. However, my recent stay in June was not without incident. I made my reservation in advance and was given a room upon check-in. However, the TV did not work and the only maintenance staff who could fix it had gone home for the day. It was early evening around 6pm. So, I was placed in another room which was designed for the physically disabled. I was told that there were no other rooms available, however, I could check availability the next day. I had to call housekeeping because of badly soiled bed accessories. I requested a change of all the bed linen, covers, etc., and vacuum the room. Perhaps, on this day, housekeeping was in a hurry to go home. Staff are friendly and helpful, but this particular stay, the behavior was hit or miss. There were complimentary vouchers for breakfast that I was not told about at check-in. The next day when I went to the front desk to follow-up on whether another room was available, I encountered hotel staff explaining the complimentary breakfast voucher to another guest. I inquired and received it. I was told that I should have received it upon check-in. Overall, the Best Western fares better than other hotels in the area so for that reason, it will continue to be my go to option.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are sorry for the incidents during your stay with us. You are right in that our staff are very friendly and helpful and do everything they can to make sure that all of our guests are happy and comfortable. We have a great reputation and are sorry that you experienced something less than excellent. We can promise you that the next time you stay with us you will have everything you need. Thank you for your loyalty to us. All the best.

"Okay"

3
07/08/2017

It's clean and comfortable, the staff were nice, but everything just seemed much more average than "plus". The shower head needed to be replaced. Breakfast at the restaurant wasn't much better than the more typical self-serve breakfasts at most hotels. The prices were modest. It all just adds up to "ok" for me. Nothing special here, but it is better than some of the other hotels in the general area.

"The Only Downfall..."

5
04/08/2017

Is their "limit" on early check in's? Was in town for a wedding and called prior to the date to ask for a earl check in (since check in was at 3 pm) but was told they had reached their limit. -_- Other than that the staff was extremely friendly, the rooms were nice and spacious, and the lobby was just beautiful. Definitely recommend if you for some reason need to stay a night or two in Patterson.

"Very nice staff and comfy beds"

5
03/08/2017

Best Western has the best beds! This was no exception. Also, the staff at the Patterson location (Villa Del Lago) are super friendly and very accommodating. I had a pet room with no issues and was able to reserve on the same day. I also had to leave early in the morning and was rushed so couldn't stop for breakfast. I received a cute little to-go breakfast bag from the front desk when I checked out that contained a muffin, an apple, a granola bar and a bottle of water - that's a first! Simple, but a nice gesture and example of great customer service. Rooms are pretty standard BestWestern. Not super fancy, but also reasonably nice and comfortable. The pillows were a little weird being small and lumpy, but the beds, as always with BW from what I can tell (thankfully!), are always the bomb - way comfortable. I love that I can rely on BW for a comfortable bed! The only real detractor from this stay was the fact that there was a semi-truck parked on the street (not in a truckstop or parking lot) that was idling/running all night long. It was noisy, but we just ran the room fan/AC anyway, and it pretty much drowned it out. A nice thing about this hotel is that it's near the highway but not right on it, so you don't get the highway noise. It was a little annoying to have that semi on all night, but certainly not a deal breaker and I don't think that BW could have done anything about it, anyway. Finally, the location is also great - there are plenty of food places in the immediate vicinity (walking distance) including a Starbucks across the street.

"Pleasant Stay"

4
02/08/2017

This was a perfect place to stay mid-way to our destination. We wanted a comfortable, relaxing place to rest up and get back on the road the next day. Not much to do here but perfect to stop, have a pleasant dinner, and relax in the room.

"Wonderful Stay"

5
30/07/2017

We were looking for a quiet place to stay on the Fourth of July as our dog is terrified of fireworks. The hotel walls were sound and we never heard anything. The price was a great value, the room was very clean, beds were comfortable and amenities fit our needs. There was plenty of plush grass around the hotel for our dog to enjoy and it is centrally located to many eating establishments. The staff was exceptionally friendly, professional and accommodating. This proved to be the perfect solution for us and we look forward to many more visits.

"More than accomidating"

5
27/07/2017

Great Beds - Great staff - great food - They have to go snack brown bags upon departure and all the extras you need just in case you forget. The staff was seriously great . The bed was seriously comfortable

"Horrible"

1
22/07/2017

Rooms weren't as clean as I thought a best western plus should be. My room had a strong smoke odor and when I asked to change rooms they seemed upset by it. Change my room and the new room smelt exactly the same. Quality was lacking expected more from an best western plus.

Anna M, Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Dear Nicholas, Thank you for choosing Best Western Plus Villa Del Lago Inn for your recent stay. We would like to extend our sincerest apologies to you after reading that your room was not to your standards. We can assure you that our hotel is a 100% non-smoking property and our housekeeping department works diligently every day to keep our rooms in tip-top shape for our guests. We hope that you can consider us again for a future stay in order for us to fully impress you.

"Nice overnight stay"

4
17/07/2017

We only spent a night on a return trip but found this hotel very nice and a good bargain. We certainly received a cordial welcome and the room was nice, maybe a bit of renovation going on, but it was clean, the bed comfortable . The restaurant was large and I think it had just been renovated also. We were given a voucher for breakfast and were able to order from a menu. I don't know if this is a practice that was going to be continued but we had a very good breakfast. The grounds of the hotel were nicely landscaped, something I always appreciate.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Ellen, We are glad that you enjoyed your night with us! You are right in that the restaurant has just been renovated; we are glad that you enjoyed your breakfast with us. We are always proud of all of our staff and appreciate that you noticed our landscaping. We hope that you are able to stay for a longer duration the next time you are in town to explore the beautiful city of Patterson.

"Quality hotel"

4
16/07/2017

Great stay at this hotel! Service was great , room clean quiet, beds good! Restaurant food was good I thought! Nice location convenient to other shops/ gas! My family and I had a good experience on our stay!

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thank you for choosing to stay with us! We are glad that you and your family had a great stay! We hope to see you back soon! All the best.

"Comfortable bed.......the end...."

3
13/07/2017

When I stay in hotel rooms the first thing I do is wipe the toilet seat with a sanitized wipe and usually get a visually clean cloth however, at this hotel, I went through my usual procedure and was horrified at the filth that came off the top of the toilet seat. I then lifted the seat to find black splotches underneath (gawd knows what they were). I also would not recommend staying in room 327 if you are sensitive to loud humming noises that vibrate your body to its core. The hotel's air conditioning unit is on top of the roof in that area of the hotel and it will negatively affect your stay there. In reading other reviews, I noticed that people have mentioned the slow internet that is advertised as "high speed" internet. If you plan to get work done on your computer you may as well forget it there. They have a nice restaurant on site (no complimentary breakfasts here) that is supposed to give guests a 10% discount however, the discount was never given to me. The doors to go to the pool and to my room were so filthy that they stuck to the point of making them difficult to open. What else can I say positive....comfortable bed and quiet, convenient location....the end......

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are truly sorry to hear about the lack of cleanliness that you have experienced; this is not a usual occurrence for us. We appreciate the feedback and will work on improving our internet services; we will also look into replacing our air conditioning unit so that it does not disturb any guests with its hum. We hope that you consider staying with us the next time you are in town.

"Very comfortable and dog friendly!"

5
11/07/2017

This place is a regular stop for us. Very comfortable property, nice people and reasonable pricing. Like the location, too, close to interstate 5 and lots of convenient places to eat nearby. We usually travel with our dog and we've rarely found a dog-friendly property of this quality.

"Nice Stop"

4
10/07/2017

This hotel was nice and clean. The staff were very helpful at check in and informed us when we arrived about a private party that would be occurring in the evening (it was considerate to do that since we were going to bed early to get a very early start on the way back to Oregon). We didn't hear anything during the private party. I would stay here again!

"Dirty, dated and uncomfortable"

2
06/07/2017

This was the only choice in town. If I didn't have to stay overnight for business, I would have stayed somewhere else. The restaurant was ok, at best. If you don't have to stay in town, go elsewhere. I wish I never would have started this review as it makes you type for way too long for a simple review.

Anna M, Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hi Thomas, We're sorry to hear that your recent stay wasn't up to par. We always appreciate guest feedback so we can continuously make improvements. Safe Travels

"Untreated Pool"

1
04/07/2017

I arrived at Del Lago in Patterson Ca. The first thing I wanted to do was jump in the pool and after looking at it I was disgusted. The pool was green and smelled and was untreated. They have black tarps covering view of the pool. At first i thought it was because of privacy but now I know it is to hide their dirty untreated pool and spa. How many people have gotten sick because of this? If their dirty pool is a reflection of how their business is run, then I suggest corporate go in and clean up management and anybody responsible for this hazardous environment for kids and adults.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Greetings Traveler, Thank you for taking the time to share your feedback. I can assure you that our pool is indeed safe and receives service from a licensed professional weekly. The health and safety of our guests is always our priority. Please contact us directly to address any other concerns you may have. Thank you.

"Great overnight accommodation!"

4
03/07/2017

Have stayed here before and have always been very satisfied. I was disappointed that the kitchen closed at 10a.m. Unable to have breakfast on Sunday morning. The room was very clean and quiet. I intend to stay at this BW again.

"Extremely nice Best Western Plus"

5
25/06/2017

A wonderful experience. One of the best BW Plus location I have stayed at. There are all kinds of restaurants surrounding the hotel. They have a restaurant on property and you receive a breakfast voucher included in your stay at the hotel, gym, newspaper and very clean. Thank you

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thank you for the review! We are very glad that you enjoyed your stay with us and that our location is the best BW Plus location that you've stayed at. We hope to see you back soon!

"I-5 Gem"

5
24/06/2017

The Best Western Plus Villa Del Lago Inn is a really fine hotel. The room was very comfortable with all amenities that we could want for a one night stay, while traveling down I-5 in California. Everything was clean, the staff was very friendly and helpful and the location is convenient--it is near the highway, but far enough away so the noise is not a factor. It was very quiet. The restaurant in the hotel lobby (not run by the hotel) is not very good. Servers were friendly and responsive, but the food was average or below. The breakfast (hotel provides a voucher with some menu selections) was a disaster. The food was just not good. Overall, this is a great place to stay and there are restaurants close by.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thank you for taking the time to write this review. We are glad to hear that you enjoyed all of our amenities and had a pleasant stay with us. Thank you for your feedback about the dining option; we appreciate any and all reviews and will bring this up during our next meeting. We hope to see you back soon! All the best!

"Great Hotel"

5
23/06/2017

We'll definitely stay there again. Very friendly, caring front desk help. Big clean room! Loved that there was a bar & restaurant right there inside the hotel. Was quite refreshing after a week of staying in hotels on a road trip! Our favorite!

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hey Pam! We are very happy to hear that you would definitely stay with us again. It is great that you enjoyed all of our amenities and had a refreshing week with us; we look forward to seeing you back!

"A great place to stay"

5
21/06/2017

Friendly and helpful staff, very nice hotel with nice rooms and the internal atrium design which I really like. After a 110 degree day out on the road, this place was like stepping into a cool oasis in the middle of the Desert. A gem out in the central valley.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thank you for the kind words! We are very happy that you thought of our hotel as a cool oasis when stepping in. We always try our best to make our guests feel as comfortable as possible. We hope to see you back soon!

"Nice Stay"

5
20/06/2017

Had to stay here due to an AC malfunction at my home. The staff was very understanding and helpful through my situation. The room was cool and nice. The bed could be more comfortable though. Would definitely recommend this hotel.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Colleen! Thank you for choosing to stay with us while your AC was being repaired. We are very proud of our staff and always put the customers' need first. All the best!

"Government employee"

1
07/06/2017

The rooms are old and no plugs, so you cant hookup your devices. Breakfast is not as advertised. Powered eggs or liquid eggs cant tell. (Bad). Ketchup bottles heads are contaminated, not cleaned Bacon cooked in over heated grease and soaked. Parking lot not safe if you have furniture in trailers or cars. Drug dealings out back.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello RedChile42, Thank you for your recent stay, it sounds like there were several things that disappointed you. Please contact us to discuss these concerns. Thank you.

""Best" Western is the right Name for this hotel"

5
05/06/2017

I have stayed in a lot of hotels and my first choice is a Best Western because of the consistency of cleanliness and great staff. The Del Lago in Patterson, California is the best yet. we feel at home when we travel and our pet is always welcome.

Anna M, Guest Relations Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hey Leroy, thanks for taking the time to share your experience here! We're so glad to hear that you enjoyed your stay and that the Del Lago is the best yet! Hope to see you and your family back again soon!

"Best Western stay"

5
03/06/2017

I would stay here again. Everyone was friendly, rooms were nice,restaurant was very nice. Great location. Just wished the restaurant would have stayed open longer in the evening at the bar. We came back from visiting relatives at 9:00 PM and they were just closing. It would have been nice to have a glass of wine.

Anna M, Guest Relations Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hi Rebecca! Thank you for the kind words; we were very happy to accommodate you. We appreciate the review and will take into consideration our closing times for the bar. All the best!

"Good Place to Stay in Patterson, CA if Traveling"

3
03/06/2017

Best Western Villa Del Lago Inn is a fine choice for a short stopover if traveling through the area. Rooms are clean, parking easy, friendly staff, restaurant and bar on premises. Property is located across the street from several restaurants and fast food places. Starbucks across the street. The property is located near fueling stations and is a convenient stop located along Interstate 5 in Northern California.

Anna M, Guest Relations Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hey Dave, Thank you for taking the time to review our hotel and explaining the area around! It is great to hear that you found our staff friendly; we hope that you enjoyed your stay with us and that we will see you back soon!

"Pleasantly surprised"

5
29/05/2017

I was very surprised at the interior of this Best Western. I live in a small town and was having a party and guests were coming from out of town. I booked rooms at Best Western and when I went in for the first time i was amazed at how nice it is. Couldn't tell from outside. Also easy access off Highway 5 going to Los Angeles, It is surrounded by restaurants, fast food, Starbucks and fast food, A great and convenient stop when traveling on 5

Anna M, Guest Relations Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hello Andreas, thank you for the time taken to write this review. We are all very happy that you enjoyed the new renovations and changes made to the rooms as well as the convenient location of the hotel. We hope that you and your guests had a great time and that we see you all soon!

"Great travel stop"

4
20/05/2017

Staff really excellent and helpful. Very nice property. Convenient location off interstate 5. Make sure you have dinner in restaurant! The new chef is fantastic! Really surprised at such an excellent restaurant inside hotel.

"Patterson BW"

5
19/05/2017

Its a clean and nice place. Breakfast is excellent!! I have been here before and they have updated the rooms. The staff is friendly and helpful. You will enjoy your stay. The parking is convenient and it is easy access to the freeway.

"Just Okay"

3
16/05/2017

If you're looking for a place to lay your head at night it's okay. Breakfast was slow and disappointing. Better option is one of the surrounding restaurants. For some reason they gave us a ADA room so we had no closet, just a rack on the room wall, no tub, but a big shower and a shower chair! Could never figure out the tv, but didn't bother to ask as it wasn't that important to us. Wouldn't be my first choice next time.

"Where's the door"

1
09/05/2017

From the moment I walked down the hall I knew this was not going to be good when we walked in our room I melted yuck keep positive went to the pool for a dip in the Jacuzzi yak yak yak I almost threw up in my mouth

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Hi Susan, I'm sorry to hear that your stay wasn't up to par. We'd like to talk to you more about your experience, please contact us. Thank you for sharing.

"Excellent experiendce"

5
08/05/2017

Arrived for a one night stay after driving in a moving van for 15 hours. The staff was wonderful, professional, and quickly got a room for me. The room was very clean, new, and comfortable, with a mini-frige, and hair dryer. The free breakfast the next morning was excellent with hot items - eggs, cooked to order, oatmeal, waffles, as well as a continental breakfast offering. The morning staff were just as friendly and professional. The front desk was busy when I went to check out but they immediately acknowledged me when I walked up and said they would be with me shortly. I greatly appreciated the acknowledgement, it doesn't happen often enough! At least they knew I was there.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are so glad that we were able to make you feel welcome and well cared-for after such a long drive! We will pass your kind words on to our staff. It would be our pleasure to host you again on your next visit to Patterson.

"Very Nice"

5
08/05/2017

Good price, good value, close to our stay with family. It is easily found off the Interstate with lots of dining choices.The room was spacious, beds were comfortable and the bathroom was good. I highly recommend this hotel

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
Thanks for the recommendation, Ronald! We're delighted to hear that your and your family enjoy your stay with us. Hope to see you again soon!

"Great property"

4
07/05/2017

Very nice property. Great location near I-5 but no highway noise. Many food choices within walking distance. It was full when we recently stayed there but the room was very quiet. The staff is knowledgeable, courteous and very professional. The only shortcoming is the age of the rooms. The bathrooms especially, need updating and the choice of pillows is very strange. Never seen pillows that small in a Best Western. If they put in new sinks and showers, this would be a fantastic facility.

Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
So glad to hear you enjoyed your stay and took advantage of the many food options nearby! Thanks for sharing your feedback about the rooms. We are currently working on some upgrades to the property and hope that your next stay will be even better!

"Great place to stay"

5
25/04/2017

Excellent service from the moment we walked in. Desk staff were awesome! Great rooms and a breakfast with lots of choice! The gym would take advantage of rollers, and medicine balls, etc. if they could be added.

"Good Stay"

4
22/04/2017

Great Location, close to good eateries, next to freeway, mini mall located nearby was very convenient ...bed and pillows not comfortable but room was very good, some upgrade construction going on while I was there but not in the way...good stay , would stay again

"Best Western Patterson CA"

4
20/04/2017

We liked the surroundings of this hotel. We felt safe walking the dog and there are several places to eat within walking distance. It is far enough from the freeway that the road noise was not an issue at all.

"Love Vista!"

5
17/04/2017

This is a very nice hotel with a very friendly staff. We always stay here because of the closeness of a variety of places to eat. The staff goes beyond helpful! Internet is usually a problem in many places we have stayed but Villa Del Lago is always the best! We always know our stay will be a good one!

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Cristy, It's wonderful to hear about your experience here! It's our pleasure to have you as a repeat guest and we hope to see you here for many more years to come. Thanks for taking the time to share your thoughts.

"Great Hotel"

5
13/04/2017

Really enjoyed our stay at this facility again. Great hotel, almost like a mini Embassy Suites. Helpful caring staff. Five stars for a Best Western. Will definitely stay there again next time through that stretch of I-5.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Volker, It would be our pleasure to host you again. We're so glad to hear your enjoyed yet another great stay here. Thanks for sharing!

"One restful night in Patterson"

5
11/04/2017

If you come in at 5:00 AM after figuring out that you better stop driving on the freeway trying to stay awake, you can check out the next day ! Get a good rest and drive further after getting up all happy and rested till afternoon. The rooms were pretty, silent, very clean and spacious, Crysalyn was very welcoming, polite and professional at the reception. If you have to stop on the Freeway, that's the place !

"Very nice stay"

5
06/04/2017

Just passing through from Arizona to Washington state. They were very nice to provide a pet room for us. King sized bed, sofa, microwave, fridge and large bathroom sink area. I asked for the slightly larger room with the sofa for us and two cats. Very quiet room, and internet worked well. Breakfast was a choice of scrambled eggs or build your own breakfast sandwich. Make your own waffles or oatmeal. Two types of juice, and several types of bread and sausage. Two newspapers. Several restaurants nearby to include independent Asian and standard jack in the box, Starbucks, subway and a few more. Will stay there again.

"JUST PASSING THROUGH"

3
03/04/2017

We stopped here on our Spring Break for one night with the kids on our way down to California. First of all let me say that the front end staff was extremely helpful and courteous. The location was very convenient right off the I-5. We stayed in room 321 - which had 2 queen beds. The room was clean. The only complaint that I have about the room was that in the morning...the very early morning (6 am)... the garbage truck was right outside our window for what seemed like forever emptying the bins which just so happened to be right outside our room. It was very loud and woke us all up... ten the teenagers which is not easy to do! My only other suggestion is about the continental breakfast. Things seemed not so fresh. We all opted just to have a yogurt and find breakfast elsewhere. Also it was nice to have a Starbucks right across the street.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Denise, Glad you and your family had a nice time here. We strive to provide a really high level of service and are glad that we could make you feel well cared for. Very sorry to hear about the garbage truck that woke you up. As you might imagine, we don't have much control over the city's garbage collection procedures. Next time, however, let us know about this and we'll do what we can to make things right. Hope to see you again!

"Fine stop off I-5"

3
27/03/2017

On our drive from Portland to LA, our family stopped at this hotel for the night. It was ok. Beds were not super comfortable, however Apricot Wood restaurant nearby was great for dinner. Pool was not open yet (opens mid April).

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Shannon, Hope you enjoyed your stay overall. Thanks for your feedback about the beds. Most guests find our beds to be quite comfortable, so sorry to hear that your bed wasn't to your liking. It would be our pleasure to host you again the next time you pass through Patterson. All the best!

"Older, renovated and pleasant"

5
22/03/2017

My husband and I stayed here for six months working in the area. The entire staff were most accommodating and friendly. We utilized the fitness center and tasty breakfast buffet which included scrambled eggs, sausage, yogurt, fruit, cereal choices and waffles. The room was very nice and the bed most comfortable.

"Convenient, comfortable, and friendly."

4
16/11/2016

Convenient location for travelling I-5 corridor, with easy access and good services including Starbucks next door. Safe location, complete with charging stations for electric vehicles. Friendly and efficient staff, and good breakfast options. Very comfortable and updated room, but was slightly disappointed with cleanliness of room. Nothing significant, but not vacuumed or wiped down thoroughly, as some debris on floor and table top (which was surprising given our previous experiences with Best Western Plus hotels).

"Disappointed, it seems to need update!"

3
14/11/2016

Reception was great. Happy with ground floor. Disappointed our room, only had one stiff chair. In the past, I think we had a comfy chair. Anyway, very uncomfortable watching Seahawks game. Beds, bedding were great & very clean. We stay here every year coming & going on a vacation. It really needs to updated.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Thanks for your comments, Sandy. We are deeply appreciative of your continued patronage and take your thoughts to heart. We look forward to hosting you again.

"Clean and quiet, with a couple caveats"

4
14/11/2016

Overnighted here on a long drive Up the interstate. Rooms are clean and quiet, staff is friendly, parking feels safe. The highly-rated in-house restaurant is no longer there, but there's a great Denny's and barbecue place across the street. My only complaints: water pressure for the shower in my third-floor room was very weak, but functional. Skip the free continental breakfast, unless you just want to rack up the tasteless carbohydrates, and go to Denny's across the street.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Matthew, we're glad to hear you enjoyed your room after a long drive! We are currently working on major improvements to our onsite dining experience, so we apologize for the temporary inconvenience and limited onsite options at the moment.

"An oasis"

5
11/11/2016

The starkness and vastness of this area in California is dramatic and there's this oasis; BW Villa Del Lago. Not only is the staff excellent this relatively small rest stop offers several restaurants, a wine tasting and almond retail shop, service stations, a great area for walking and Starbucks. Everything in one place. It has something to accommodate everyone.

"If you need to be in Patterson, this works fine"

4
05/11/2016

Was fine for an overnight visit. Newer building, rooms ok. Best thing I can say is it puts me within walking distance of Apricot Wood (see my review). Its basically near Interstate 5 and have several gas stations, fast food nearby,

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Fabulous to hear your thoughts on our location close to the Interstate and Apricot Wood, William; Patterson is indeed a small town but there is plenty to see and do here! Perhaps we will see you again on your way through town.

"Not Set Up For Today's Travelers"

2
01/11/2016

There are no outlets at the desk nor on the tables next to the bed. I received no TV signal. There were pieces missing from the refrigerator which made it difficult to store anything on the door. There was no desk lamp (I moved a lamp from one of the bedside tables over to the desk). Maintenance finally had to bring up a power strip to provide enough outlets. Breakfast does not begin until 7:00, so if you want breakfast, you have to get a "to go" bag and try to eat it in the car while you are driving. This is not a destination resort where people come for relaxation; it is on I-5 on the way to or from Los Angeles, so I don't know who they think they are catering to, but it it definitely not the I-5 crowd. The person at the front desk was the only one on duty when I had problems, and she did her best to help me, but she had other responsibilities as well. Elevators are far away from the check-in desk. This place is not well-managed or cared for. I would try to find someplace close by the next time.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
We are sorry to hear about your stay experience, Linda. Plans for upgrading aspects of our hotel are indeed underway, including our dining service. Please be assured that once this transition is complete, Best Western Plus Villa Del Lago hotel will continue it's reputation as a fantastic place to stop along the I-5.

"Excellent!!"

5
28/10/2016

From my first phone call to the Reception desk for my reservation.....I was impressed!! The front reception lady spoke spanish and was able to speak to my parents directly in Mexico. Im so satisfied because my parents were very impressed with the greeting from the fist call. Thank you very much for the great hospitality and rooms you provided for my parents!!

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Love it! We're so happy your experience with us amazing, from the very first phone call onwards. Thanks for your kind words and we hope to see your parents (and you!) again sometime soon. All the best from Best Western Villa Del Lago Inn!

"This place is going down hill"

3
06/10/2016

Have stayed here many times in the last few years because it is a good stop off for a drive from Tucson to Seattle. It seems to have continued to deteriorate a little more each time we stop. They used to have a nice breakfast in the mornings, but that area has since become a private restaurant that has wedding receptions and other functions going on that make it hard to stay there anymore. This time there was a poster saying they would be closing the restaurant in a few weeks. They are pet friendly and gave our dog a gift package which she enjoyed. We really couldn't find anything to watch on TV because most of the channels didn't come in. The beds were great, the room was quiet. The pillows were lumpy like they had been used way to much. In lieu of breakfast they did give us a "grab and go" bag with water, a granola bar, piece of fruit and muffin. CHose not to stay there on our return home.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Sharon, Sorry to hear that your most recent visit was not up to par. Our onsite restaurant serves a fantastic breakfast. And, as you mention, we offer our guests a little morning care package to speed you on your way. Don't hesitate to ask us for new pillows if the ones in your room aren't up to snuff. It would be our great pleasure to host you again and have the chance to show you the level of quality and service that we're famous for.

"Nice hotel in small town"

4
02/10/2016

I stayed here for 4 days and was impressed with this small town hotel. It was nice for our little stay and the grab n go breakfast bag every morning was handy. The staff was great and the hotel was clean. It was in a convenient location with gas stations and food close by. I will recommend this hotel to friends and family coming to the area in the future.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hey Gedyup15 – thanks for checking in! We always love to hear about our guests' positive experiences at Villa Del Lago Inn! We specialize in that lovely “small town” feel that makes our guests feel right at home. We would love host you and your friends anytime – you are always welcome at our place!

"Nice hotel BUT will not return because..."

2
01/09/2016

The hotel is nice enough and the restaurant is decent. Front desk staff were friendly. Room was clean and in good condition. BUT.... They have made the most bizarre decision to remove all the normal size pillows and replace them with tiny square pillows. I have never had a worse night sleep in a hotel. Not only are the pillows (really they are cushions) tiny, but they are plumped up so your neck is at a bad angle when sleeping on them. I asked the front desk about them and she had no explanation but offered to try to find a normal pillow. After 20 minutes she called back and said she couldn't find one. Whoever made the decision to make guests sleep on tiny square pillow cushions needs to have his or her head examined. Bizarre! Woke up with a stiff neck after a sleepless night.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
James, sorry to hear our pillows are not to your liking. Our guests' quality of sleep is very important to us. We will re-evaluate our pillow situation, and look into making sure there are other options for guests who do not find the current pillows comfortable. Thanks for your thoughts, James.

"Great Place to Stay"

5
31/08/2016

The Best Western Plus was a great place to stay. We'll be staying here again in the near future as we have family in the area. We also had a pet with us and they were very accomodating and helpful. They made it a very pleasant stay for us. We recommend it.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Love to hear about another great experience at our hotel! Thanks for your kind comments, Nora/annie W – we are more than happy to host you (and your pet!) anytime. See you soon!

"Worst hotel we ever stayed at"

2
26/08/2016

Only hotel that does not serve hot breakfast. They give you a bag with small apple, muffin and water. They have an in-house restaurant that you have to pay $7.00 for breakfast. All the other hotels we stayed at offered hot continental buffet breakfast. Will never stay here again nor recommend this place.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hello 101Camping, thanks for your feedback. We do state on our website that breakfast is offered at our excellent onsite restaurant at an additional cost, as we do not offer a complimentary breakfast service at this time. We get very positive feedback about the quality and value of our onsite restaurant, and provide our guests with the small snack pack you mentioned. We hope the other aspects of your stay were pleasant, and wish you the best with future travel.

"Nice amenities for a roadside hotel at a truck stop"

4
22/08/2016

The room and hotel itself were clean although there was a subtle odor of cigarette smoke. Nothing spectacular but there were nice amenities such as the pool, hot tub, in hotel restaurant, sauna and exercise room. The hotel staff was friendly. They provided dog treats which was nice, however they had expired 6 months prior :(

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Thanks for your comments, Colin. We are absolutely checking our supply of dog treats to make sure they are have not expired. Happy to know our location, amenities and restaurant met your expectations! Thanks again – hope to see you another time.

"Nice overnight spot"

4
12/08/2016

Clean rooms with comfortable beds. Hotel is being remodeled so I am looking forward to the new decor. Swimming pool and hot tub available during summer months. Restaurant/bar is nice. There are other dining options close by.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi Sandra – we are excited about our renovations as well! Thanks for your understanding during these changes, and we are happy to hear your visit was pleasant and comfortable! We can't wait for you to come back and see our changes!

"Ok place to stay off of Interstate 5 if you are looking for a one night only hotel"

3
01/08/2016

We used this hotel as a one night stop over on our way to San Francisco. The room was clean and comfortable. I do have two complaints - 1. My wife and daughter went to go swimming and soon returned to the room. I asked them why they were back so soon and they said the water was dirty. 2. Breakfast - This hotel has a restaurant owned and managed by an outside company so there is no continental breakfast included. They do provide the guest with a paper bag breakfast that includes an apple, muffin, granola bar and a water; however, I had two of our teenage children and the person at the front desk said children were not included in the breakfast. What!!! 130 dollar bill and they cannot provide breakfast for children. After my wife said she was not pleased with this they gave her two more breakfast bags. As a way to save money on vacations, a continental breakfast is always a nice added benefit; however, the bag did contain enough food to help start the day. Not much to do in Patterson other than spending the night on the way to your destination so even though I was not totally pleased with my stay, I would still recommend this hotel for a one night stop.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Hi James – Thanks for your thoughtful review regarding our hotel. Please be assured that your feedback regarding the pool will passed onto the appropriate staff. In regards to your notes about breakfast, unfortunately, we do not offer a continental breakfast at this time. Instead, we offer our guests the convenience of the excellent onsite restaurant, with complimentary breakfast snacks to help keep you fuelled during the morning, as noted on our website. Our staff is always happy to help any way they can, and I'm glad things worked out for you with the extra snack bags. We hope to see you again on your way through from San Francisco!

"Great place to stay"

5
25/07/2016

The staff is incredibly welcoming and had amazing customer service. The rooms are very clean and in really good shape. The have a really nice restaurant that sits in the center of the hotel. Parking was all around the building so no problems with finding a place to park. This is a safe and great place to stay for a few nights.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
We're so happy to hear you had such a wonderful time with us, Virginia! I will pass on your compliments to all of our customer service and housekeeping staff. Can't wait to see you again on your next trip to The Patterson area!

"Great place"

5
22/07/2016

Great place to stay on I-5, a little over an hour to Sacramento, maybe an hour and a half. We stay here on our way home from SoCal often. Pet friendly, they even give you treats and baggies. Restaurant right in the motel.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Great to hear, Margaret! Hope to see you guys (and your canine companion) here again soon!

"Wonderful surprise"

5
12/07/2016

After almost 2 weeks od a road trip, this is by far the nicest, cleanest property we have stayed! By chance and without advance reservations, Audrey at the front desk provided us with a well equipped (including jacuzzi tub) newly remodeled room. The on site restaurant has an extensive, delicous menu and the service first class. The past several nights I relied on web site recommendations & no hotel was near the star rating assigned. This is our nicest overnight returning fries Oregon.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
We do love such wonderful feedback, Carol, and I will make sure all the hotel staff hear about your great experience. Our Jacuzzi Room is certainly relaxing, and we're glad you felt right at home. Please let us know if you're passing through the area again!

"Outstanding!"

5
07/07/2016

It is always a pleasure to stay at this hotel. We have been around the world and have stayed in many well known hotels, but this one is among the best. It is always very clean and very comfortable to stay in and close to all major attractions. Outstanding bar service.

Anna M, General Manager at BEST WESTERN PLUS Villa Del Lago Inn, responded to this review
Thanks for your kind words! We certainly work hard to ensure all of guests have an incredible experience. We'll see you and your family again soon!

"Ok hotel for the money"

3
05/07/2016

Good hotel for the money. Decent rooms, good restaurant. Could use some basic maintenance as our toilet ran and the cable connection needed to be fixed. I think guests come and go quickly, so nobody says anything to staff about maintenance.

"Nice place to stay"

4
26/06/2016

Service staff are amazingly good at this property. The facility itself is a bit dated, but reasonably well maintained. The bed was on the firm side, but was perfect for me. Dining options are quite good, but if you have a sweet tooth, bear in mind that the A&W adjacent to the property closes at 10pm. All in all, this was a good value.

"Good location"

4
26/06/2016

A good stopping point for traveling from Eugene, Or to Disneyland. Clean rooms, good beds & quiet. We made use of the small but adequate swimming pool. They have an on site restaurant. We didn't use it, instead we ran across to one of the many fast food joints.

"Fine for area"

4
25/06/2016

There aren't a lot of choices in Patterson California, and this was a pleasant surprise. The room was clean, beds reasonably comfortable, and restaurant food surprisingly tasty. Nice pool and hot tub, small fitness center. Wish the breakfast was included, and wish they had a better quality sheets and towels, but the cost was reasonable and we enjoyed our two night stay.

"Safety of a child ignored"

2
22/06/2016

We were told we would have a crib for our infant. A poorly designed pac and play was all that was offered as a crib. We inquired several times and were told we would have a crib. What was offered had no mattress for the child to sleep on and we unsafe to put her in at all as the bottom of it folded. Not once were we told the "crib" was not a crib. We had to waste an entire day finding another hotel that could accommodate us for the rest of our stay which was 4 more days. The staff was nice but could only offer us a single roll away as a replacement. We had to end up taking turns holding her all night as we could not safely sleep her with the other two children we had with us and the bed was too soft. We have stayed there numerous times before we had the baby and it was lovely.

"family stay"

4
20/06/2016

Nice hotel, great service and nice bar/restaurant. Rooms were nice but limited tv channel selection. Staff was tremendous and the grounds were nice. Pool was dirty with leaves etc., and dirty towels were left in the pool area for the two days we stayed there so grounds crew obviously didn't check the pool area.

"Patterson Hotel"

5
18/06/2016

This is a comfortable and pleasant hotel with good service. There is an interior courtyard for a bar and restaurant. The elevators have windows to view the courtyard. The price is reasonable and there is not much else to choose from if you want to be close to Patterson. It is convenient to the freeway. There are several dinning choices within a short walk from the hotel.

"Great place to stop"

4
05/06/2016

I always stay here when traveling up Interstate 5 as its right off the freeway and also out of town so no morning rush hour to deal with. The main reason however is the restaurant is way better than the usual freeway fare. The rooms are pleasant and the staff friendly.

"It's clean and safe, but noisy and dated"

3
01/06/2016

We generally stay at the Villa Del Lago when visiting family because it's the only hotel in the area. It's decent and clean and feels safe. The problem with this hotel is the design is such that all the floors are open to a restaurant in the center on the main floor, so all that noise travels to the rooms. If you're lucky enough to get a room down one of the hallways it's much better, but most of them surround the open space. It used to be a bar with music which was much worse, but the weekend breakfast crowd gets pretty loud. The housekeeping staff can be really loud too, carrying on conversations right outside your door, walkie talkies that they use to communicate with the front desk going off constantly. It's really frustrating if you're trying to sleep in. There was very little consideration for noise levels. Overall it's a decent, comfortable place to stay, but it's dated and the decor and carpet is worn. They do a good job with cleaning but the place could use some freshening up. There's plenty of food options nearby, a Starbucks right across the street, and quick access to the freeway.

"Two nights while working in the area"

4
27/05/2016

This is a gem ion I 5 near 580/205. I recommend dining in the in house restaurant or El Rosals 500 yards away. I know it feels like it is in the middle of nowhere but there is several restaurants at this exit and a Safeway down the street. I recommend this nice oasis.

"On I-5"

3
22/05/2016

Well it's on I-5 and when your tired from driving you need a room. The room was clean with decent WiFi. The bathroom was clean with several towels. The only real negatives were the pillows which were little 1/2 pillow balls. $140 for a double queen.

"Nice over night stay"

4
22/04/2016

Very clean hotel rooms, excellent beds. Great spot to take a break on I5. Electric refueling station open to the public at the hotel. Restaurant in the hotel and a number near by, from fast food to Sushi.

"A good place to stop"

4
02/04/2016

We picked this hotel because of its proximity to Diablo Grande Golf Course. The girls at the front desk very friendly and even upgraded us to a king suite. The hotel over all was very clean and the rooms comfortable, elevators and inside corridors. No free breakfast,they have a restaurant inside the hotel or you'll find other eating options close by and easily walkable, KFC, Denny's, Starbucks and some burger Places. Before you fill up with gas check with the front desk and get directions to downtown to the local gas stations, about .40 cents a gal. cheaper, worth the 2 mile drive. Except for no free breakfast a good place to stay.

"Few Options in the Middle of Nowhere"

2
28/03/2016

Over priced Motel 6 experience. Breakfast not included. On site restaurant and bar was rented out for the evening with a very loud party. The room had several quick fix repairs that were never finished. The pillow on the bed was torn on both ends. Not up to Best Western standards.

"Excellent stay!"

5
14/03/2016

We stopped here only because we were tired of driving, but were pleasantly surprised! Right beside a starbucks, and well worth the stay. Super clean, friendly, efficient, and a bagged breakfast fast for early departure! Also had the best pizza of our lives from Pizza factory delivered. 5 star stay :)

"Only place in town"

4
06/03/2016

Hotel is clean, well maintained inside and out. Beds of comfortable.Price is on the High side for it's location. Location is good with many surrounding places to eat. Close to the Hwy 5, easy access. Restaurant on premises is Average. No longer serving a free breakfast.

"" Well let me tell ya ""

4
28/02/2016

We were on our way home to Victoria, Canada from Yuma, AZ and decided we needed to stop so this was not planned. The reception was perfect and they did allow pets for we had our Golden with us. They gave a Military rate and even some treats for Lucy. Room was perfect and asked to be close to door and they did. Room had King bed and was very clean. We ordered food from the restaurant and it was very good and affordable. Later I had a few drinks at the bar and the Staff were very professional and friendly. We will make this a planed stop moving forward. Thanks

"overpriced for a very average BW+"

3
19/02/2016

Basically, needed a place to sleep. Usually have good luck with BW+. This place is slightly above most express hotels. 5-6 minutes for hot water to travel to shower head. Window-shaker HVAC struggled to het room above 70. Very small flatscreen. No free breakfasts. And.....THE slowest wi-fi on !5. For all this you pay about $40 more than you should. The staff is helpful and pleasant. No complaints there. It just comes don to.....the room. On the plus side...there is a great little BBQ place across the street.

"Best Hotel on I-5"

4
13/02/2016

The BW in Patterson was a welcome relief from my travels. It is not a "motel" but a very nice and well kept hotel with a good restaurant and bar in an atrium in the center of the building. The staff was great and the rooms were neat and clean, and quiet. Services are located nearby including a Starbucks just out the front door. I would heartily recommend the BW to anyone needing a room overnight.

"Convenient, clean, and friendly"

5
12/02/2016

Very convenient location while traveling from Seattle to Temecula on I-5. Reception staff was friendly, room was clean and comfortable, restaurant was great, and we were happy to find a Starbucks right across the street! Would definitely stay here again.

"Traveling I5 north or South"

4
09/02/2016

I travel a lot from BC Canada to Mexico and want the fastest route south and north I usually travel with Pets and find pet friendly motels this time was not traveling with pets and wanted comfort after a 12 hour drive heading back from Mexico Pulled into Patterson and the Best Western Plus wanting a good night sleep internet and a quick bite to eat in am must say the greeting was great after a long day and all the amenities were welcome nice clean quiet rooms.. good food for breakfast will make that a stop again on my next passage to Mexico. and back

"Friendly, clean & peaceful"

5
09/02/2016

First let me say that I love how friendly the front Staff is! They have a small awesome bar and Restaurant. I happy hour yesterday and the food was awesome. One of the best perks is Starbucks is almost in their parking lot! Guests who stay here always seem friendly and polite too, nice to see in our world today. You know they say good morning coming out of the elevator, that kind of thing. KFC/A & W is in the parking lot plus across the street is more. The pool area is closed in the winter but that's ok they make up for it in other ways. The bed was very comfy, the Windows open for natural air and I felt safe.

"Perfect!"

5
06/02/2016

This is by far one of the best hotels on the 5. I stayed here a month ago on a trip to Sea World and again last weekend on a trip to Disneyland. This is our 'GO TO' hotel on long road trips! It is clean,well maintained and an excellent value!!!! Thank You BW!

"Great Hotel for All Types of Travel"

5
31/01/2016

Great hotel. The room was nice, comfy bed and pillows. Great staff. While breakfast is not included, I was offered a sack breakfast with fruit, water bottle, granola bar and a muffin. It was fine, no complaints. It has an open, airy feel inside with a restaurant inside. This is a separate business from the hotel.

"Warm and friendly"

5
20/01/2016

I stayed there the summer of 2015.The company I worked for put some of us up during the week. The staff is very friendly and easy to talk with. There are a few places to eat in this little area within walking distance, very safe and close to the freeway but far enough away that you can sleep with your windows open and not hear the traffic. The center of town is about 15 minutes away and there are all sorts of places to see and eat or shop. The hotel itself has a restaurant and bar in it. Quite a nice place to stay at.

"Great for an I-5 stop/excellent restaurant"

4
14/01/2016

There is nothing great about the hotel itself, and the location isn't at all exciting. But the staff and the restaurant made it worth staying at. The restaurant is surprisingly excellent. Easily the best breakfast i've ever had at a Best Western. The meals are not free, but we were given coupons by the front desk, and the prices were already fairly low. Made the stay much better for us. The room was average, but very clean, easy to adjust room temp, and we couldn't hear highway noise. (It was winter, though, so we didn't have the window open.) The building is also very average. The staff, both at the desk and the building/cleaning crew were very friendly and helpful. That and the restaurant made it a great overnight stop on the I-5 drive.

"Good stay for its location"

4
13/01/2016

Lets face it, this is one of the only hotels in the area so its not like I had the option of staying at the Ritz. That being said, they allow and welcome pets, and its a perfect location for visiting family for the holidays, which is why I stay here. The restaurant is hit or miss, and they dont offer room service to my knowledge. They do have a fridge and microwave in the room which is great for any leftovers. And they are near the freeway exit with lots of food options.

"Recommend"

5
10/01/2016

Don't be afraid to stay at this location. Was one of the best Best Western which I have stayed at. While the outdoor pool could be upgraded, was not a problem for us because we did not use. The staff was very pleasant and accommodating. Would not hesitate staying at this facility if you are traveling through this great wine country.

"Room review"

3
02/01/2016

Our room was missing a table for luggage storage. It was clean but didn't have extra pillows or blankets. During our last stay we found the shower head fell off, and general maintenance was poor. The hotel appears to be cutting costs.

"Excellent staff"

5
24/12/2015

The staff are friendly and professional. I had a great breakfast then absentmindedly dropped my credit card in the restaurant. The staff contacted me and promptly sent my card to an address in San Diego via FedEx. My Christmas vacation was uninterrupted due to the diligence of the staff. Thank you so much.

"great hotel"

5
21/12/2015

we checked in at midnight on our way home to Oregon from Disneyland ... the staff was very friendly room was very clean and comfortable, comfortable beds, good breakfast. Close to I-5 but nice and quiet. I would stay here again!

"Overnight Stop"

4
18/12/2015

Most impressed with the quality of this overnight stop. The room was large and spacious, the bed a super kingsize ( the downside being that american beds are so high that I needed a step to get into it!) and it had a fridge and a microwave as well as an iron, hairdryer etc. I had an accessible room which had hand rails but no walk in shower, so I had to step into the bath. They provided a portable seat inside the bath. It was a struggle but I did manage with a little help from my husband. The breakfast was outstanding, you paid extra and were given two dollars each towards the cost. The staff were extremely helpful and pleasant. Finally ... a major bonus .... there is a restaurant in the hotel which is outstanding. The only night it is not open is a Sunday but there are plenty of other eateries within walking distance.

"Good stopover."

5
04/12/2015

Nice and clean. Breakfast to go was minimal but convenient. Good location. Quiet and it seemed safe for our car which was loaded with things for our move. Would definitely stay again. Restaurant in hotel was closed so ate st the owner's other property, Apricot Wood BBQ, which was good.

"Great Stay"

5
03/12/2015

This is a very very nice pet friendly place. Well maintained and friendly staff. Close to food as well as an in house restaurant which served a great breakfast with discount coupon. I will stay here again.

"title"

3
30/11/2015

This stay we used points and were generally pleased with the overall experience. The problem with the HVAC put a definite damper on the sleeping experience, but everything else was good. The front desk was great, both on arrival and departure. The breakfast in the dining room and the service were outstanding.

"Terrible dirty and smoky motel"

1
21/11/2015

I picked this motel because of all the excellent ratings on TripAdvisor. Having now stayed there I cant imagine how anyone would ever rate this hotel anything but terrible. This "smoke free" motel was anything but. The hallways smelled like a Vegas casino; walking to my room made me nauseous from the smell. Inside m room - the horrors continued. The cushion on the desk chair was completed soaked thru with a nasty looking stain (I placed a towel over it just to sit down). The room was dirty, the shower curtain was ripped and linens and bath soaps were of the cheapest possible types. If you ever pass thru Patterson, California please do yourself a favor and either drive further or find another option.

"Nice stay!"

5
20/11/2015

The hotel staff is polite and nice, the lobby and room was clean and well furnished. Our room was big and the bed was comfortable. We had a lot of channels on the tv. It was an excellent stay and we would stay there again.

"so so"

3
18/11/2015

This Best Western used to be a great stop for us but the room especially the bathrooms really need remodeling. The grout is mouldy and needs replacing. We used to enjoy the restaurant but that too has gone down hill. We will be moving on to another location next time we need to stop along that route.

"BW in Patterson CA Super Hotel"

5
14/11/2015

Conveniently located off I-5 in CA Central Valley. Conference facilities were great. I enjoyed the lounge and on-site restaurant. Local town was assessable and quaint. Patterson is growing up near I-5.

"Great Hotel with excellent Restaurant"

5
01/11/2015

Love staying at this hotel when we visit my sister in Patterson. It has great service, comfy beds and a great restaurant on site. Always return to this Best Western. Always friendly staff and clean rooms.

"Great place to stop"

5
29/10/2015

We arrived at this Hotel tired and hungry. WE planned on checking in and finding a local restaurant. Much to our surprise they had a great restaurant located in their Hotel with good food and even better prices. I would definitely stay here again.

"Pleasant Overnight Stop"

5
24/10/2015

We have stayed here several times on our way to vacation. We love this hotel. I like the small town feel. Clean, comfy, large rooms and close to restaurants. Friendly staff. Easy on & off to I-5. Happy to recommend.

"Passing through on I-5"

3
20/10/2015

I expected more from this hotel based on previous reviews. It is a little run-down. Pretty clean. Quieter than I expected. It was a little pricey for being a very basic hotel. I would not recommend it; nor would I stay here again.

"Keep looking"

2
12/10/2015

Average hotel, overpriced, free breakfast is a joke, $2 off in their restaurant or a go bag. I gave my go bag to a homeless guy outside. Suggest you look at some of the many other options in this area.

"Really great hotel!"

5
10/10/2015

This is one of the most lovely Best Western hotels in the chain, with a fantastic high-ceiling, atrium restaurant and incredibly quiet rooms. I travel on Hwy 5 occasionally and only found this hotel recently, and I will definitely plan future trips to stay at this Best Western Villa Del Lago Inn in Patterson. Friendly staff, clean room, great restaurant and bar, and super quiet off the highway.

"Wonderful place to stop on I-5"

4
30/09/2015

Needed to stop between Oregon and Phoenix and this place was perfect. Staff was pleasant and helpful. Room was clean and quiet. Appreciated the pre-bagged breakfast provided since had to leave at 6 AM, before the restaurant opened for service at 7. All usual (and useful!) basics: in-room coffee, micro, fridge, soap/shampoo/conditioner/lotion, free wi-fi, express check-out.

"A Beacon in the Desert"

5
21/09/2015

I admit, this was not our first choice for a hotel as we made our way down the 5 Fwy South to home. It was late and we were tired. We tried to stop at other hotels along the way only to find they were full due to displaced residents from the fires. There were evacuees at this hotel as well. They were able to accommodate us, thankfully, and fortunately for us the hotel was really lovely and well designed. There was a Jacuzzi tub which regretfully we did not use. We slept well, the Hotel staff were great, and we got a sack breakfast to eat on our way! Well done! We will stay at this hotel again and next time use the tub!

"An oasis in the desert"

4
18/09/2015

Needing to get to Patterson, CA for a meeting, we traveled at night down a long empty stretch of I-5, to arrive at the Sperry Road exit, to find a most delightful Vila Del Lago Inn, surrounded by several restaurants. This property has a most unique center, three story atrium, containing a restaurant and lounge. Peggy, our server, provided a terrific and relaxing lunch. Later, Amanda, at the front desk, was very helpful in assisting us with business matters, all with an infectious smile. We highly recommend this property if ever in the Patterson area.

"Great Dog Friendly-Kid friendly hotel"

5
11/09/2015

This hotel is right off I-5. It is well kept and maintained. They have the friendliest staff I have ever met. I always feel safe when I stay here. They offer some great amenities, such as free internet, a discount on your sit-down breakfast, or a "grab and go" breakfast bag which is a huge convenience. they welcome your well behaved dogs and maintain a large grassy area. Nice pool for kids as well. Recommended for families, dog owners or single travelers who want a nice hotel at a reasonable price.

"Very comfortable and quiet"

5
03/09/2015

Our room was spacious and I liked the layout of the hotel interior. It's set up where most room overlook the lounge area. Makes it feel like a resort. Very comfortable stay and will definitely stay here again.