Best Western Hotel Opp Inn, Opp

We stayed here for a week because our family is close by. The staff was always available for questions. The room has plenty of room and is very clean. We will definitely be staying here again. Would highly recommend.

Neil P, General Manager at Best Western Opp Inn, responded to this review
Thank you for the terrific comments about the Best Western Opp Inn and for recognizing staff. I will let them know of your great experience at our hotel. We are delighted that you enjoyed your stay and thank you for staying with us and we look forward to serving you again soon!

Clean quiet room. Very friendly staff. Lots of available luggage carts. The hot breakfast was very good. Nice location and close to restaurants in town. Highly recommend. Also ate at Rancho Grande in town which was nice.

Neil P, General Manager at Best Western Opp Inn, responded to this review
Dear Guest. Thank you for your positive comments for the Best Western Opp Inn. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

This hotel had been excellent since they first opened. When we see the same staff that is comforting! They don't just hire anybody. When people remember me by name and go out of THEYRE way to help us or return items left from previous visit, these are the people that will always have our business!!! Thanks Binita!!!!!!

Neil P, General Manager at Best Western Opp Inn, responded to this review
It's wonderful to know that you enjoyed your visit with us again! It sounds as if you were very pleased with your stay. This is just how it should be! But what means the most to me is to know how well taken care of by our great team of service professionals and I will be sure to share your kind words with the entire team. Thanks again for staying at the Best Western Opp Inn we hope you have a great day!

This hotel was very well kept up. We would definitely stay here again! The staff at the front desk was very nice! Due to Covid, breakfast was not served. Was not a packed hotel, which was nice! We had clean towels everyday and trash taken out.

Neil P, General Manager at Best Western Opp Inn, responded to this review
We at the Best Western Opp Inn appreciate the kind words and 5 star review! We are glad found our rooms clean and enjoyed resting on our beds! Hope to see you again soon!

Despite COVID-19, the pool and breakfast not being available, this was a really nice hotel. The hotel is right of the main road, easy to find. The front desk staff was very nice and friendly. Rooms were very clean. Would recommend staying here.

Neil P, General Manager at Best Western Opp Inn, responded to this review
We at the Best Western Opp Inn appreciate the kind words and 5 star review! We are glad found our rooms clean and enjoyed rest with us! Hope to see you again soon!

Great value . The hotel is very clean , quiet , and in a great location . Tina was very helpful, polite , and courteous. My wife and I stayed there on our way to and from Florida . If you are looking for a clean and comfortable place to stay then, this is your destination. We will be staying here every time we travel from Indiana to Florida.

BWOppInn, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Best Western Opp Inn experience. We would like to thank you for your continued support! Stay safe!

I traveled to Andalusia, AL on business. I had to stay here because the hotel where my colleagues were booked was full, if you can believe that! I only stayed one night, but the front desk agent was extremely friendly and helpful. She even offered to help me take my luggage to the room because my hands were full. The room was clean; however, the towels were very worn and not plush. I was told this was a fairly new hotel, so I was a little disappointed int he quality of the towels. The bed was nice and firm and I got a good night's rest. Overall, I had a positive experience.

Neil P, General Manager at Best Western Opp Inn, responded to this review
We at the Best Western Opp Inn appreciate the kind words and 5 star review! We are glad found our rooms clean and enjoyed resting on our beds! Hope to see you again soon!

We just stayed here one night while in town visiting family. The owners are very nice. The room was very clean. The bed was really comfortable and the price was very affordable. Would stay here again.

BWOppInn, Front Office Manager at Best Western Opp Inn, responded to this review
It's wonderful to know that you enjoyed your visit with us. It sounds as if you were very pleased with your stay. This is just how it should be! But what means the most to me is to know how well taken care of by our great team of service professionals and I will be sure to share your kind words with the entire team. Thanks again for staying at the Best Western Opp Inn we hope you have a great day!

This hotel has won numerous awards for cleanliness, hospitality, safety, etc. Each time I come to Opp, Alabama, I stay at this hotel. I have never had an issue reserving a room and my room is ALWAYS clean. I sleep comfortably and have no worries with loud guest noises or outside noises. I have never been concerned with my safety because both the inside and the outside of the hotel are well lit. The staff are quick to respond to special needs or requests and will do all that they can to accommodate. The beds are clean and soft and the bathrooms polished and shined. I highly recommend this hotel as your next destination.

BWOppInn, Front Office Manager at Best Western Opp Inn, responded to this review
The highest compliment we can be paid is your promise to return - THANK YOU! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! Recognition such as yours means a great deal and is greatly appreciated by our team members. Thank you for staying at our hotel the Best Western Opp Inn and please return again soon!

We stayed here for a week while visiting family. The rooms were clean and roomy. The staff is friendly and helpful. We will stay here again in the future. The hotel is convenient right off the bypass.

BWOppInn, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you very much for your review! We are so glad to hear that you enjoyed your stay with us. It is our sincere pleasure to provide our guests with a wonderful experience from the moment they arrive at Best Western Opp Inn, until the moment they depart. We wish to welcome you back again very soon!

Beds were comfortable and the rooms were clean. Breakfast was good. I would definitely recommend this hotel to anyone traveling through OPP. Hotel staff assisted in any way possible. I will definetly stay threre again the next time I am in OPP.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Happy Halloween! We at the Best Western Opp Inn are so happy that you enjoyed your stay with us. I know we are not perfect but try our best and your review lets us know that we are doing something right. I will let all our associates know of your AWESOME review of our hotel. I hope you all made it home safely and wish you the best of luck!

Very nice hotel. Clean, efficient, and very nice staff. Also for what you pay, it is very nice. The breakfast was like any other hotel breakfast. The room was clean. The pool looked nice but we didnt get to use it due to time constraints.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for your kind remarks regarding your stay with us and for recognizing our hotel. I am happy to hear that we made your stay very comfortable and that you took the time to experience some of our amenities. We appreciate you making the BEST WESTERN Opp Inn your home away from home, and we hope to see you again soon!

The place was extremely clean and well cared for. It was outside of town and Google didn't always give the best directions. It's not within walking distance of anything, but it very quiet and comfortable.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
We at the Best Western Opp Inn appreciate the kind words and 5 star review! We are glad found our rooms clean and enjoyed resting on our beds! Hope to see you again soon!

We really like this hotel. It is off the beaten path and is very nice and quiet with very responsive service. The pool is the cleanest I have ever seen at any hotel. The breakfast is typical hotel but everything else was superb,

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for letting us know that your stay at Best Western Opp Inn was a great one! We are certainly happy that you enjoyed your time with us and we will see you next time!

I was allowed to inspect a room before making reservations. The majority of hotels have the usual pleasantries at check in but on the back side of your stay, sometimes not so pleasant. A Navy Veteran and his family own and operate this well maintained establishment and are available with answers and uncommon service after check in. Excellent 4th of July!

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for sharing your most recent stay with the Trip Advisor community. We are pleased to hear that we were just what you needed during your travels to Opp. Our team here works hard each and every day to ensure that is the comment from each of our guests. We will ensure that housekeeping, breakfast and the staff read your praise. We look forward to welcoming you back on your next trip to Opp!

We were pleasantly suprised to find this gem of a hotel in Opp Alabama. We had a need to be close to Florala and this was the best option. Owners Neil & Bonita (veterans) couldn't be nicer. Breakfast was great - rooms were clean, comfortable - service was fabulous.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to write a review of the Best Western Opp Inn. I am thrilled that you had a great experience with us and appreciate your compliments. We are glad to make you feel as our valued guests as you are and we hope to see you again soon!

This was a nice find in a area with very few choices. We were visiting for family business in Florala and this was the nearest hotel we could find. Great owners (Navy vets), nice rooms, nice breakfast, and no complaints whatsoever. Clean and comfortable.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to post your review of Best Western Opp Inn. We are glad you enjoyed your well-appointed clean room, enjoyed our breakfast and the services provided by our team. We enjoyed serving you and hope to see you soon.

Hotel was very clean, the swimming pool was crystal clear. My grandchildren loved the hotel and the waffles for breakfast. The staff was friendly and helpful. We will be staying there everytime we go to visit family.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to post your review of Best Western Opp Inn. We are glad you enjoyed our clean hotel, found our swimming pool crystal clear, and enjoyed our waffles at breakfast. We enjoyed serving you and hope to see you soon.

We have stayed at the Best Western Opp Inn on a number of occasions over the past 7-8 years related to family activities in the area. We have always encountered service that is far beyond what would be expected for a short term stay. The staff is professional, supportive and very personable - you are treated like family. The property is well appointed, spotless, and everything is always in best working order. We would highly recomment this hotel to anyone with business or family activities in the Opp geographic area.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to post your review of Best Western Opp Inn. We are glad you enjoyed your stay with us again! We really value customers like you that have stayed with for the past 7-8 years. We are glad you enjoyed the services provided by our team. We enjoyed serving you and hope to see you for years to come.

OPP INN was super. the owners took pride of their property and customers. rooms were clean and free of unwanted bugs. food was refreshing and great for a fast early start . beds are the keys to a great stay..

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
We at the Best Western Opp Inn appreciate the kind words and 5 star review! We are glad found our rooms clean, food refreshing and enjoyed resting on our beds! Hope to see you again soon!

I absolutely loved this place. The people were so friendly. And the bed was simply wonderful. We found hard to get out of bed several mornings lol.. We missed breakfast a couple off mornings due to not wanting to get out of the bed. I would certainly stay here again.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Thank you for sharing your most recent stay with the Trip Advisor community. We are pleased to hear that you loved our place and found our staff friendly. We are also glad you found bed to be sleepy...lol Our team here works hard each and every day to ensure that is the comment from each of our guests. We will ensure that housekeeping, breakfast and the staff read your praise. We look forward to welcoming you back on your next trip to Opp!

We had a great experience at this hotel. We were well taken care of. Benita was the receptionist; she was very professional and was ready to go above and beyond whenever we needed anything. Book this hotel!

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Thank you for the terrific comments about our hotel the Best Western Opp Inn and for recognizing Binita, I will let her know of your great experience at our hotel. We are delighted that you enjoyed your stay and thank you for staying with us and we look forward to serving you again soon!

Our stay at the Best Western Opp Inn is veteran owned and operated and if you need a room for a night or more, it is very clean and quiet. The management is very pleasant, efficient and care about your comfort while staying there. It's great being able to have that cup of coffee and breakfast before you leave the hotel in the morning. Would certainly recommend this hotel!

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
The highest compliment we can be paid is your promise to return - THANK YOU! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! We are glad you enjoyed our room and found it quiet, comfortable and enjoyed our breakfast. Recognition such as yours means a great deal and is greatly appreciated by our team members. Thank you for staying at the Best Western Opp Inn and please return again soon!

We always stay at this Best Western location when in Opp. It is super clean, the breakfast is delicious and best of all they make us feel like valued guests. Many times staff has gone out of their way to meet our needs.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to write a review of the Best Western Opp Inn. I am thrilled that you had a great experience with us again and appreciate your compliments on our team. We are glad to make you feel as our valued guests as you are and we hope to see you again soon!

This hotel is amazing! Binita and Neil went above and beyond to make sure my Business trip was a pleasant one. They always made sure my room was taken care of, whatever extras I needed they were on top of it, they were nice enough to allow my team and I kinda take over the lobby area and enjoy our Christmas dinner. By the end of my trip not only did I end up with an enjoyable workcation but I ended up with a home away from home if I ever choose to go back. "D"

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for kind comments regarding our hotel. I am glad that we were able to accommodate your needs. We had a great Christmas dinner with everyone! Also, thank you for making our hotel your home away from home! We look forward to serving you again upon your return to Opp, AL.

This has been one of the best hotel experiences I've ever had. Being away from your family for work during Christmas comes with challenges but Neil and Binita made our team feel like their family for the last two weeks. Binita went above and beyond to make us feel as comfortable as possible. She is truly one of the sweetest people I've met. I wouldn't ever hesitate to come back and stay again, and I assure you I hope I have the opportunity in the future! Thank you, Neil and Binita for your amazing hospitality. It truly means a lot.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
We are delighted that we could help make your teams stay a pleasant experience! We are glad you all had a great Christmas with us! Hope you and the rest of the crew had a safe trip back home and we wish you a Happy New Year! Thank you again for you kind words.

Evacuated up here frm Hurricane Michael...these folks could not have been better...Really nice people, helped out even though they were swamped with calls, full house, and a hurricane. Good people. I'd come back!

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
First I hope you are fairing well from the Hurricane. We were glad to be your host during your evacuation of Hurricane Michael. We all thankful for your review and wish you the best of luck! Thank you for reviewing the Best Western Opp Inn.

My father and I had an excellent stay at this family-run, Navy veteran-owned hotel in October. We were there for 4 days, to visit friends in the next town over. The location is convenient and it's easy to access the interstate and major roads; it's also just a few minutes drive from shops and gas stations in Opp. The hotel is quite new, well maintained, rooms very clean. Our 2nd floor room had a high ceiling and a spacious bathroom. The ice machine, fitness room, and guest laundry were all easy to use. We'd been staying at the hotel in the days leading up to Hurricane Michael and the owners did their best to try to accommodate guests' changing plans as much as possible. We ended up staying put at the hotel during the storm; we felt safe there. Even at full capacity there was plenty of parking and the included breakfast was very good for a hotel in this price range with just enough variation from day to day. The scrambled egg patties, sausage patties, link sausage, different varieties of instant grits, and mini bagels with cream cheese were especially enjoyable. We are definitely staying here on our next visit to the area.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Gosh after reading this review I am reminded why I love this job! We at the Best Western Opp Inn are so happy that you enjoyed your stay with us. I know we are not perfect but try our best and your review lets us know that we are doing something right. I will let all our associates know of your AWESOME review of our hotel. I hope you all made it home safely and wish you the best of luck!

Our car broke down near this hotel and we spent the night there. Staff was wonderful, room and hotel was the cleanest We have ever stayed in. We had a delicious waffle for breakfast and it was better then the chain restaurant makes. A great stay and would highly recommend this hotel.

Neilp1996, Manager at Best Western Opp Inn, responded to this review
Thanks for rating the Best Western Opp Inn. I'm so pleased to see that you had an enjoyable stay with us! We hope you had safe travels after you received your repaired vehicle. We are glad you enjoyed our waffles at breakfast!

My family and I stayed overnight on our way to Grayton Beach for a weekend get away and had a WONDERFUL stay at this hotel this past weekend! Everything about this hotel is A+++! The entire property is exceptionally clean and well kept. The management does a SUPERB job of ensuring that their customers are satisfied to the fullest. We will definitely be staying here again! Thank you for a great experience!

Neilp1996, Manager at Best Western Opp Inn, responded to this review
Thank you for letting us know that your stay at Best Western Opp Inn was a great one! We are certainly happy that you enjoyed your time with us and we will see you next time. Hope your time in Grayton Beach was a great one!

Clean rooms, helpful staff, great breakfast hotel located right off highway. We were staying in the area for baseball tournament. Staff was very accommodating to our large group. I would stay there again.

Neilp1996, Manager at Best Western Opp Inn, responded to this review
We are delighted that we could help make your teams stay a pleasant experience! You have a great team and it show! OHHH and congrats on the championship win!

The manager of this hotel was amazing, we were there for a baseball tournament. She was so accommodating, she was there 24/7 and helped with our uniforms getting washed. I think her name was Benita, she was very pleasant and I would stay here again if I ever go back to Opp Alabama!

Neilp1996, Manager at Best Western Opp Inn, responded to this review
We are delighted that we could help make your teams stay a pleasant experience! You have a class act team and it shows! Thank you for one of the best reviews! OHHH and congrats on the championship win!

Best Western in Opp, AL is clean , presentable, comfortable, easy access from the road. It's a great stop over, right off 331 and 84. The front desk greeted me pleasantly even though I got in at midnight. Would definitely stop there again.

Neilp1996, Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to post your review of Best Western Opp Inn. We are glad you enjoyed your well-appointed room and the services provided by our team. We enjoyed serving you and hope to see you soon.

The Hotel looks brand new and the location was great for our trip to the beach. The room was spacious and the bathroom was huge! The bed was very comfortable! Highly recommend for anyone traveling through the area!

Neilp1996, Manager at Best Western Opp Inn, responded to this review
Thank you for letting us know about your stay with us. We are certainly happy that you enjoyed your time with us again and we will see you next time. Hope you had a great time at the beach!

My family stayed at the BW during 2018 Rattlesnake Rodeo. Definitely my choice hotel on return visits. Centrally located for the area, clean, and the owners were very friendly. It was nice to know we were supporting a veteran owned business.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
We are glad you enjoyed your stay and enjoyed the 2018 Rattlesnake Rodeo! We hope to see you again and thanks again for staying at a veteran owned business!

We drive from St Louis, MO to Opp, AL in one day on our way to Destin every year. At the end of a 10 hr day in the car, I need clean, quiet and comfortable. This hotel always delivers. We will definitely be back again.

Neilp1996, Manager at Best Western Opp Inn, responded to this review
Thank you for letting us know about your stay with us. We are certainly happy that you enjoyed your time with us again and we will see you next time. Hope your time in Destin was a great one!

Nice and quiet hotel. We always stay here when in the area. Very peaceful and nice. Breakfast is typical minimal hotel breakfast - nothing special but o.k.. Staff was very helpful when looking for a place for dinner.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to post your review of Best Western Opp Inn. We are glad you enjoyed your well-appointed room and the services provided by our team. We enjoyed serving you and hope to see you soon.

My requirements of hotels are always cleanliness, safety, easy access, low traffic, helpful and polite staff as well as a fair price. Best Western in Opp, AL met all of these needs. I will recommend this hotel to everyone.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
It's wonderful to know that you enjoyed your visit with us. It sounds as if you were very pleased with your stay. This is just how it should be! But what means the most to me is to know how well taken care of you were by our great team of service professionals and I will be sure to share your kind words with the entire team. Hope you had a great Christmas and we hope you have a prosperous 2018! We look forward to your next return. All my best,

The hotel was very clean and quiet. Staff was courteous and very welcoming. Breakfast was very good and hot. The location was very convenient to my business needs. Would recommend as a great place to stay.

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Thank you for sharing your most recent stay with the Trip Advisor community. We are pleased to hear that we were just what you needed during your travels to Opp. Our team here works hard each and every day to ensure that is the comment from each of our guests. We will ensure that housekeeping, breakfast and the staff read your praise. We look forward to welcoming you back on your next trip to Opp!

Very nice hotel, with an excellent room. breakfast in the AM was very good. Hotel was conveniently located right on US 84. Loved the rain shower head. lighting in the room and bathroom was also excellent .

Neilp1996, Front Office Manager at Best Western Opp Inn, responded to this review
Many thanks for your kind words! We are always delighted to welcome guests to stay with us. We do what we can to ensure our guests are completely satisfied. We can't wait to welcome you back soon!

We stayed here with many other Florida residents during Hurricane Irma. The owners and staff were very hospitable and helped us with every question and concern we had. Opp is very small town but just ask and the owners would give detailed and 'local' information about restaurants and stores. The hotel was booked solid but was always clean and there was good food for breakfast. When in the area, we will always stop at this hotel.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
The highest compliment we can be paid is your promise to return - THANK YOU! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! We hope you and your family faired well from Hurricance Irma. Thank you for staying with us and please return again soon!

The hotel staff was very professional, and polite. The hotel itself was very neat and clean. The beds were very comfortable. As for the breakfast it was great. I can't say enough good things about this hotel. It was great!!!!

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Thank you for the terrific comments about our hotel and for recognizing how clean our hotel is. We are delighted that you enjoyed your stay and thank you for staying with us and we look forward to serving you again soon!

I had to spend 5 days in the tiny, tiny town of Opp and the Best Western went above and beyond to make it a pleasant stay from getting me the fruit I liked on the breakfast bar to directing me to the best (and hidden) eateries. I will always choose this hotel when I'm in the area.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
The highest compliment we can be paid is your promise to return - THANK YOU! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! Recognition such as yours means a great deal and is greatly appreciated by our team members. I promise I will share it with all. Thank you for staying with us and please return again soon!

I highly recommend this Best Western. I was beyond pleased with the services and amenities offered during my stay. The entire facility was very clean and well-maintained. We were able to take advantage of the pool. The pool area offered an outdoor shower, handicap lift to enter and exit the pool, and restrooms. If I have future business in the area I will be staying at this Best Western!

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
I would like to sincerely thank you for taking a moment to share your comments regarding your experience with us. After all, it is only with guest feedback that we're able to provide superior service and quintessential Southern hospitality.

there isnt much in Opp to do or many places to eat, but this is a nice play to stop for a break in your drive. People working there are friendly and nice. We didn't use it, but there is an outdoor pool in the back was well maintained and has a handicapped chair if needed. Chairs and tables to hang-out there also and I did get a little breakfast and sit there for a while in the early AM. Workout room, but we didn't use. Had to get 2 rooms though because they don't have anything for 5. Affordable.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for letting us know about your stay with us. We are certainly happy that you enjoyed your time with us again and we will see you next time.

A great place to stay if you are passing through. We stayed here while we played in a baseball tournament. The owners are great and helped keep the hotel looking nice. There were a total of 3 teams here during our stay and the owners did a good job quieting down everyone at a reasonable time so that everyone could sleep. We have decided we will change our route when heading to the beach next time to make this our mid point stop.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
We enjoyed hosting your team and glad that you enjoyed your stay with us. We will look forward for your next stay with us as many visitors to the Panhandle beaches use us as the midway point stop.

We were traveling with a little league baseball team and there ended up being 3 teams at this hotel. There are not many options in Opp, AL, but this hotel far exceeded our expectations. The hotel was clean, as were the rooms and the staff was amazing!!

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
We are delighted that we could help make your teams stay a pleasant experience! You have a class act team and it shows! Thank you for one of the best reviews!

Opp Best Western-Clean, nice hotel. Great for staying with kids. (Extra fold out couch for third kid.) Definitely recommend if you are in the area. Pool, laundry, breakfast for great rate. Helpful staff also

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
We are glad you left happy and smiling as we try to do with all our customers. We hope you had a great trip and hope to see you again!

We stayed last weekend for the State 8u baseball tournament. The hotel was very nice and the service was excellent!! Mrs. Benita and her husband went out of their way to meet our needs!! We will definitely stay there again if we are in that area!!

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
The highest compliment we can be paid is your promise to return - THANK YOU! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! Recognition such as yours means a great deal and is greatly appreciated by our team members. We hope you and your team had a great 4th of July! Thank you for staying with us and please return again soon!

Just returned from a great stay at this hotel during a baseball tournament. This veteran-owned hotel was well-maintained, the rooms were clean, and the owner was welcoming and accommodating. We were one of a few groups staying at the hotel and he was very patient with the amount of kids that had basically taken over the hotel. Breakfast was well-stocked despite the number of people staying in the hotel. The parents were able to take advantage of the grill while the kids played in the pool. It was also very close to the ball fields, making it a great choice if you're in town for a tournament. Overall, we had a great stay here and would definitely recommend it and would come back again ourselves.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Wow! Thank you so much for your kind words! We're delighted to hear you and your team enjoyed your time with us! Thank you for taking time to leave your feedback and recommendation here for others!

We have stayed at this hotel a few times on our way to Destin for vacation. Great value and perfectly located for us. It is about one and one half hours from our destination. The rooms are very clean and the staff is great.

The hotel itself, was nice. But when we pulled the top sheet back on our bed. There was hair, and popcorn kernels in it. Obviously the cleaning service, had not changed our linens, from the last guest. The staff changed our sheets, and gave us a discount, on our bill. They need to do a better job when it comes to cleaning a guests room. We were here for a family funeral. And had read positive reviews, about this place.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
First I like to give our condolences on your loved ones funeral. I am sorry for the issue with the room and hope you know that this is not our normal practice. We strive to keep a clean environment for our customers. I am glad that our staff did change sheets for you and offered to change rooms for you. Again I am sorry for you loss.

Room was very clean and very spacious. The hotel staff were very friendly and helpful. We experienced a power outage and they handled it wonderfully. Would recommend anyone needing a great place in Opp..or on the way to the beach to stay here!

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
First let me thank you for understanding the power outage situation as it was a system wide power outage throughout town. We are glad you found our hotel clean, spacious, and our staff friendly. We hope you had a great time at the beach and hope to see you again.

The property and rooms were very nice. Well landscaped and clean. The breakfast room is very small and only seats10 people and when they are taken it is difficult to get to the food. We were there on a Friday night on the way to Panama City Beach. There were few cars in the parking lot. If you are taking the 331 route to FL this is the only hotel between Montgomery and the beaches. That is probably why this is the most expensive BW I have stayed in. It is in the middle of nowhere. There are very few places to eat, mostly fast foods chains.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for your review of our hotel, we hope you had a great time at the beach!

The smiling face of the front desk attendant was a welcome sight after a long day of driving. We booked the room an hour in advance and were able to check in quickly and seamlessly. The room was clean and very spacious. This hotel is in the perfect location for those needing a stopover when traveling to the beach.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
We are glad you left happy and smiling as we try to do with all our customers. We hope you had a great trip to the beach and hope to see you again!

Falls very short for the money. I don't know why this place is so highly reviewed. At this price level ($100+), it is quite lacking. We've had better breakfasts at Super 8, and the breakfast area here is so miniscule you'd better hope you're the only ones in the hotel. 30 minutes before closing, they were out of everything and there was no one to restock. We had a little toast and the creamers were bad, spoiling the last of the coffee. The place is nice and clean, yes it is. But the beds are not as good as other, cheaper venues and the pillows are too hard. I didn't sleep well. You have to re-up the internet constantly. The tv channels are pathetic and the remote hard to use. For a reasonable price, I wouldn't complain but for what we had to spend to stay here, I hope I never even have to come back to this state.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
I am disappointed to read about the experience you had with us with breakfast and can assure you that it will be addressed. I do apologize and we appreciate your input which is always welcome and helpful to us. Thank you for your comments.

Absolutely one of the cleanest hotels I have ever stayed in. I travel every week for the Ambassador company and stay in a different hotel every week. most are o.k. but few are as nice and clean as this one. Introduce yourself to Neil the GM. A great individual. Very service oriented.

Will not stay again. Will only do business with those that accept AMAC discounts. The rooms were nice clean and staff was friendly. Breakfast was as good as it gets in hotels of this price range. Internet speed was actually pretty fast. Remote for TV did not work well.

Get place to stay to get a earlier check in at beach if there is a drive involved. We like to stay here the day before our check in day at the beach condo so we are rested and can enjoy a fuller first day at the beach. This hotel is newer and very accommodating. Very quiet location, and bed is very comfortable. Front desk staff (Benita) is a delight.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to leave such a detailed review following your recent getaway to the Florida Panhandle. We're delighted to hear you plan to return and appreciate your compliments to our location, style, amenities and staff service. I have personally recognized my staff for going above and beyond for you and sincerely appreciate you sharing your experience with us. We look forward to seeing you soon.

Very friendly staff. Changed check in day a couple different times and then asked for early check-in, on Easter weekend, and staff was very accommodating. Room was clean and breakfast was good. Will stay again in the future.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Best Western Opp Inn experience. We would like to thank you for your continued support!

Staff were very helpful & friendly. Breakfast choices were plentiful & coffee pot was never empty. Room was bigger than many we have stayed in; coffee maker, microwave & refrigerator in room; wifi worked well.

Neilp1996, General Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to write a review for our hotel. I am thrilled that you had a great experience with us and appreciate your compliments on our team and we are glad to make you feel as you were at home. Hope you have a great day!

Stayed one night while on business in Florala. Hotel was clean, room was too. Quick, easy check-in. Breakfast was good, loved the mini waffles and sausage. Room 214 was very comfortable, bed slept great. I'll definitely stay there again if I come back this way.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for taking the time to review our property. We truly appreciate your feedback.It was very pleasing to read your positive comments. Thank you again for your feedback. We look forward to welcoming you back should your travels bring you back to the Opp, AL area.

I was pleasantly surprised at how nice this hotel was! It was exceptionally clean and the room was very spacious! The breakfast was very good! The staff was very pleasant and helpful. Would definitely stay here again!

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for sharing your most recent stay with the Trip Advisor community. We are pleased to hear that we were just what you needed during your travels to Opp. Our team here works hard each and every day to ensure that is the comment from each of our guests. We will ensure that housekeeping, breakfast and the staff read your praise. We look forward to welcoming you back on your next trip to Opp!

A great place to stay. The staff is very nice and helpful. Tina is a very nice person who even remembers my family from past stays. The rooms are clean and the beds are comfortable. The waffles that you can make in the morning are great.

Neilp1996, Guest Relations Manager at Best Western Opp Inn, responded to this review
Thank you for kind comments regarding Tina, one of our associates. I will make sure she knows that you highlighted her service to you. I am glad that she was able to accommodate your needs. Also, thank you for noticing our clean rooms and comfortable beds. Additionally, thank you for your comment about our waffles! Hope you have a great week! We look forward to serving you again upon your return to Opp, AL.

Nice place to stay, out in the middle of no where. Very peaceful. On our way to Destin met some very nice people from Canada. Has a free breakfast but not a whole lot of a selection but was good. Nice place.

Neilp1996, Guest Relations Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for your review of our hotel. We hope you had a great time on the white sanded beaches of Destin! We hope you stay with us again if you return for another trip to the beach!

very pleased with the professional staff, clean room, and complementary breakfast. also I was given help on directions to various movies, places to eat I have already given one review so please refer to my first completed survey.

Neilp1996, Guest Relations Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for your kind remarks regarding your stay with us and for recognizing our hotel. I am happy to hear that we made your stay very comfortable and that you took the time to experience some of our amenities. We appreciate you making the BEST WESTERN Opp Inn your home away from home, and we hope to see you again soon!

I saw the great reviews and wow, amazing. Best bed in a hotel ever. Feels more like a bed and breakfast. A welcome departure from multistory, gigantic hotels. Makes you feel at home. I will definitely stay here again in the future.

Taking the scenic route (i.e., off the Interstates) through Alabama, enroute to the Florida Panhandle, I did not expect to find a topnotch chain hotel along the rural route. Yet, the Best Western in Opp was everything I could have hoped for- spacious room with work area, comfortable bed, fitness room, functioning guest laundry, comfortable lobby, satisfactory breakfast-and a helpful and courteous staff. two recommendations regarding breakfast: 1) offer fat-free yogurt also, as Activa is not suitable for everyone, 2) have fat-free milk available, as well as whole milk. note:dining options are driving distance from hotel, and mostly fast food.

My co-worker and I went on to check on room prices. A young woman at the front desk responded to me, when I asked if $254. was for the night or week, "I only work here, I gave you best rate. I don't have to leave here, you do." I left indeed.??

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
We regret to hear this please contact me (Neil-GM) at bwoppinn@gmail.com and I would be able to discuss this in depth. I also wanted you to know that we do not even have a rate anywhere close to $254.00 and we do not even have a weekly rate. Hope you have a great week!

We stayed here for the first time on the way home from an exhausting week at the beach. We found our room very clean, quiet and with one of the most comfortable beds we've ever experienced in a motel/hotel. We arrived late and it did not seem as if there were many restaurants in the area, only draw back to the location, but certainly not the fault of the hotel. We found our check-in clerk very professional and helpful. I will definitely stay here again if my travels take me near Opp again.

Neilp1996, Manager at BEST WESTERN Opp Inn, responded to this review
Many thanks for your kind words! We are always delighted to welcome guests to stay with us. We do what we can to ensure our guests are completely satisfied. We can't wait to welcome you back soon!

I had a split shift to work and had no place to go until my shift started and and ended the owner of the hotel Neal said he could not accommodate me... I don't feel like it was a lot to ask.. I am alone and would not have a lot to clean up behind me. But he stated it was Friday and he was booked and he could not give me an hour that I needed to have some place to stay between my working shifts, I am over 2 hours away from home.. just needed a place to hang for an extra hour.... would have appreciated a little considerations!

Neilp1996, Owner at BEST WESTERN Opp Inn, responded to this review
First I would like to thank you for your review. I am sorry we did not meet your expectations on the extra time you needed. I personally waited to check you out as my front desk staff let me know that you were upset with me not giving you till 1pm to checkout. Our checkout time is 11am and you checked out at 11:42am. We did give you extra time to checkout but I am sorry it was only for an hour and not 2 hours as you requested. Our hotel was going to be at 100% occupancy due to it being a busy Friday (Family reunion, softball teams, beach travelers) and we needed to get our rooms cleaned to check in our new customers. Your room was the last my housekeepers cleaned as I made them stay to accommodate part of your request. I let you know that you could sit in our lobby and I could turn on the TV for you to watch. I know my front desk staff let you know that we have antique shops in town you could visit to pass your time in Opp. Hope you have a great rest of the weekend as I will be working hard to help my customers on this busy weekend.

Stayed here many times has always been super clean and friendly staff. Room had microwave and fridge. Will stay again. The free breakfast is hot with a lot of choices and good coffee. Best budget motel I have stayed at.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for letting us know about your stay with us. We are certainly happy that you enjoyed your time with us again and we will see you next time.

... I have stayed at the Opp, Alabama Best Western many times since my initial review for my fellow Trip Advisor travelers... Neil and Tina Patel have continued to wow me over the years with their exceptionally well run facility... always clean and inviting... Tina always has the perfect room for me! The Patel team continues to do a wonderful job and I'm looking forward to visit with them soon! If your travels are taking you into the South Alabama Florida Panhandle area please consider trusting the Patel's with your hotel needs....

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for the kind words and for staying with us every time you come this way. We always look forward to chatting with you. We wish you and your family the very best!

I stayed here seven years ago when the property was relatively new. I remember the proprietor going the extra mile to make us happy and I remember the property being well above average in cleanliness and condition. That is still the case now. The rooms are large enough to be comfortable, with flat screen TVs and wi-fi, a free breakfast is offered and what limited contact I had with the front desk was pleasant. The pool looked inviting but it wasn't open for the season yet and was being 'shocked'. No complaints, this hotel is way above average for this price level.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
I'm so pleased to see that you had an enjoyable stay with us again! Be sure and come back and visit us again soon. We will do our best to keep your stay enjoyable as always! We will have breakfast ready!

Superb stay very welcoming and very clean and tidy very high standard of room cleanliness and fantastic breakfast very helpful directions to all local services and restaurants as well as recommendations if ever near will be sure to rebook

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thanks for taking the time to share feedback with us. We are so glad that you found our hotel comfortable and clean. Our staff works really hard to keep our hotel clean! We hope to see you the next time you are in the area.

Banita and Neal always provide us with excellent service when we stay with them. We prefer their Motel over all the other Motels available in Opp, Alabama. I would not consider staying anywhere else. The location is very convenient for us.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for the wonderful comments about our hotel! Comments such as yours mean a great deal to us. Thank you for being our guest / family and we look forward to serving you again soon!

The hotel was clean and the staff was very helpful. The staff went out of the way to make sure our stay was comfortable and good. I made a request for the two rooms to be close together and this request was made.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Many thanks for your kind words! We are always delighted to welcome guests to stay with us. We do what we can to ensure our guests are completely satisfied. We can't wait to welcome you back soon!

I recently spent two nights at the Best Western in Opp. I was impressed with the friendly and accommodating staff, the cleanliness, the comfortable and quiet room, and the reasonable rates. I will definitely stay there again on my next visit to the area.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Hello and greetings from Opp, Alabama! I want to personally thank you for submitting a review of your recent stay with us because, after all, we value and look forward to guest feedback of any kind. As simple as it sounds, our goal is for each and every guest to have a great stay. With that said, thank you for your thorough review and for your kind words. We're looking forward to welcoming you back for yet another great experience. Safe travels.

Caring, helpful staff at check-in is excellent. Good Exterior appearance of hotel and good l. Appearance of lobby/reception area. Quiet environment. Easy access from the main road. Close to restaurants and groceries store. Rooms are bigs and clean.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thanks for taking the time to share feedback with us. We are so glad that you found our hotel comfortable and clean. Our staff works really hard to keep our hotel clean! We hope to see you the next time you are in the area.

As always the service is excellent and the accommodations are comfortable and clean. Located on main highway to beach. The price is reasonable and the reward points always come in handy and the staff remembers to check and see if I have any free nights coming.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for your kind remarks regarding your stay with us and for recognizing our hotel. I am happy to hear that we made your stay very comfortable and that you took the time to experience some of our amenities. We appreciate you making the Best Western - Opp Inn your home away from home, and we hope to see you back soon for some leisure time in the country.

We were in town for a class reunion and stayed for 2 nights. We did not want to get up either day because the beds were so comfortable. The hotel was easy to see off the by-pass and parking was adequate for all guests. The entire hotel was very clean and well maintained even though it is only 6 years old. My thanks to Neil Patel (Manager) and wife Binita for their kindness and suggestions on places to go and things to do in town. The pool was nice and looked clean even though we did not have time to use it. The BBQ grills were a nice option to finding something in town. Did not get a chance to use the exercise room. Spent 26 years in the military and would definitely suggest a stop here to recharge before heading south to the Gulf Coast to a new duty location. It will allow you to enjoy the drive and look at the surroundings as you travel south in the daylight. This is especially important if you are tired because the deer are huge and like to dart across the roads at night. Also, it is veteran owned and operated so you may get a little more understanding for your needs.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for the fantastic review. I am glad you enjoyed our beds being comfortable. We try to make everyone feel at home. Hope to see you again in the near future!

I have been coming to this hotel for 2 years now and it still looks and feels newer than ever! I am all about how the hotel treats its guests and this hotel is the best ever! If you are a demanding person they will do ever thing in there power to help you! I travel to many places and will not recommend a place unless it is excellent and this Best Western in Opp, AL is excellent!

The rooms are large and clean. The hotel seems almost new and appears to be very well maintained. If you are traveling to or from the gulf coast region, I would recommend this hotel as a place where one can get a good night's rest. It is situated alone on Hwy 331 near Opp, Alabama. The hotel provided quiet, clean and comfortable accommodation and the staff was very pleasant.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Wow! Thank you so much for your kind words! We're delighted to hear you enjoyed your time with us! Thank you for taking time to leave your feedback and recommendation here for others!

I was happy with the cleanliness and quality of the rooms here. However, I was not happy that we were told one thing about the price but charged differently. We were in town for a wedding along with a large wedding party and when I originally made the reservation I spoke with the owner (male) who stated that there would be a discount applied to the whole wedding party although he couldn't tell me how much that discount would be. Upon checkout I was unable to get a receipt because of "internet difficulties" and was told the receipt would be emailed to me. Upon receiving the receipt I saw that we were given less than 8% off of our stay. This was very frustrating to me considering most hotel chains give you AT LEAST 10% off for different membership cards. Had I known this supposed "wedding discount" would have been so insignificant I probably wouldn't have made the reservation with this hotel.

As you can guess, Opp is a small town. Located in southern Alabama. The hotel is said to be the "best" in town. I didn't see the other one. :) We were greated by the manager and he checked us in. He was very kind and gave us a mountain of info. We felt the room was a bit overpriced. But I'm sure most of the guests for these nights were headed to the same wedding as we were. The room was comfortable and we slept well. The first morning there was minimal hot water but that was taken care of the next couple of days. Housekeeping was excellent as was most employees we came in contact with. The breakfast was from 6 am to 9am and not much of it. After the first morning we went to a cafe down the street. The hotel is old and a bit run down, but we would stay there again. Especially if the rate was closer to its value.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Hope all is well your way. I am glad that our team made you feel welcome during your stay with us! Thanks again for your review of our hotel.

I travel frequently and have stayed at some of the best and worst hotels world-wide. I am not a new traveler, nor do I think Best Westerns are the best or worst. However, when booking a room in a very small town, I'd rather go with a brand I know. We booked this hotel last minute through BestWestern.com for my grandfather's funeral. In booking online, we were informed that our full rate would be charged immediately. After driving all afternoon from Tampa, we arrived around 9:30 PM to be told we needed to pay for our room. When I questioned this, showing the e-mail from BestWestern.com stating our room was paid in full, the front desk clerk (wife of the owner) told me I didn't need to accuse her of trying to take my money twice and that her records showed we hadn't paid. As I was grieving my grandfather and we had arrived late after working all day, I was obviously taken aback. Trying to simplify the situation, and just get some sleep, I asked if we could just pay then and, if we found that it had been charged twice, could we be refunded the next day. She got on the phone and called asking for help, with an annoyed tone, as though our concern about being double-charged through a website error was a personal offense against her. When her husband, the owner, came out, he wanted to handle the situation appropriately and politely (much appreciated and how customer service SHOULD be) and immediately said that we could come for a refund if we found that we had been double charged (exactly what I asked before she called). We were given our keys and sent on our way. Upon opening the door, the first room smelled musty and mildewy. We went back and requested another room. As they had no other reservations that night, we were told that next room didn't have the AC on and would take some time to cool down. The room was clean, did not smell of mildew and had the necessary accommodations. The AC and fridge both cooled fairly quickly so we were able to get some sleep. A few minor concerns were the plug-adapter behind the nightstands (not commercial-grade surge-protectors as required per hotel/hospitality insurance policies) and the coffee pot in the bathroom (unsanitary) when there were dozens of other flat surfaces available in the living area. I went to use the fitness room the next morning (a treadmill, a bike, and an elliptical). A brisk walk on the treadmill was fine, but as soon as I started to run, the belt would stick, an obvious sign that it had not been oiled or received much maintenance. Overall, it was a basic hotel in the middle of nowhere that served our needs. Had we dealt with the owner from the beginning, we would have no complaints about the service. However, I expect to be treated decently when checking in to a hotel and customer service (for that half of the managing staff) could have been better, but I must applaud the owner for handling the situation quickly and politely. I have since contacted BestWestern.com and they informed me that, even though the website says you will be charged in full they often do not do so. I explained how this can lead to confusion on both the service and customer end and that they should reconsider their policy to avoid potential uncomfortable moments at check-in.

Neilp1996, Owner at BEST WESTERN Opp Inn, responded to this review
First of all I hope all is well your way! Thank you for your feedback and stay in our city of Opp, AL. We are proud to be Opp's # 1 hotel on TripAdvisor which is a honor since there are two other hotels in our town. Also we are the winner of the MK Guertin award and Customer Care award for the past 3 years in a row! MK Guertin was the founder of Best Western's and out of 4,000 plus Best Western hotels under 30 only get this prestige award. I understand you being upset at check-in since you made a reservation and it said paid in full, but we at our hotel require a valid ID and a valid credit card in hand at check in for incidentals. We could have charged your card before hand for the room but since we require a valid credit card for incidentals we try to make it easier and charge at the time of checking in. This gives our customers an option with paying with another credit card or even cash at check-in. Even if you made a reservation thru a third party site paid in full we would need a credit card for incidentals. I do believe my wife was trying to help you as you had told her that your reservation was paid in full and you looked up your email on your phone and then showed it to her. You showed your email to her showing paid in full and she also showed you the area where it said provide a valid credit card at check in at this point my wife called me to avoid any issues as she saw that you were tired and seemed like you were not in the best of moods. She did not want you to think you were going to get charged twice. I am glad that I calmed you down and took care of the situation at hand. I did not want to explain all this with you because I could tell you were tired and I just wanted to get you to your room and rest. I am also glad that you let us know of the issues you found at our hotel as we will deal with those items accordingly. Just a note on the coffee makers in the bathrooms they do not have a coffee pot, they are single cup coffee makers and we have single wrapped throw away cups for use with them. Again sorry for your loss in your family as I recently have had several members of my family pass away.

We stayed one night at this Best Western while traveling to Florida beaches. Check in was fast and friendly and the room clean. I have had better breakfast but that wasnt to big of a deal. Overall a nice stay and the hotel is veteran owned all the better reason to stay.

Neilp1996, General Manager at BEST WESTERN Opp Inn, responded to this review
Thank you for sharing your experience at the Best Western Opp Inn through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. your feedback will be shared with the team to continue to inspire and motivate them. Thanks again and take CARE!