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Louisa, Etats-Unis





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Best Western Plus Hotel Louisa, Louisa

18199 Highway 23, 41230, Louisa, Etats-Unis - Siehe auf einer Karte
Best Western Plus Louisa - Aussenansicht Das Best Western Plus Louisa ist ideal in Louisa Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Willkommen im Best Western Plus Louisa in günstiger Lage am US Highway 23 in Luisa, KY. Hier finden unsere Gäste ein Höchstmaß an Service und ausgezeichnete Zimmer.Das Hotel bietet 48 schön eingerichtete Gästezimmer und Suiten, komplett mit heimischem Komfort. Dazu gehören weiche Matratzen, ein Kühlschrank, Mikrowelle, Kaffeemaschine/Wasserkocher, Kabel-Satellitenfernsehen und kostenloser drahtloser High-Speed-Internetzugang. Dieses ausgezeichnete Hotel bietet eine vielfältige Ausstattung und eine günstige Lage zu Yatesville Lake und Marina.Ganz gleich, ob Sie nur auf der Durchreise sind, einen Besuch planen oder geschäftlich unterwegs sind, die hoteleigenen Ausstattungsmerkmale wie das beheizte Hallenbad, der Whirlpool, das voll ausgestattete Fitnessstudio, der Waschsalon für Gäste sowie das täglich servierte, kostenlose komplette Frühstück werden Gäste begeistern. Geschäftsreisende schätzen auch die vielfältigen Geschäftsdienste, die in diesem Hotel in Louisa verfügbar sind. Dazu gehören das 24-Stunden-Business Center mit Fax- und Kopierdienst, Computernutzung, Internetzugang und Tagungsraum für bis zu 50 Personen.Reservieren Sie noch heute zu einem günstigen Preis im Best Western Plus Louisa, und freuen Sie sich auf erstklassigen Service, ausgezeichnete Unterkünfte und eine großartige Lage!Unser Pool und Wannen-Whirlpool sind vorübergehend wegen Wartungsarbeiten geschlossen. Neueröffnung am 5. August. Wir bitten um Ihr Verständnis.

Best Western Plus

Hotel Louisa




Vorteile des Hotels

  • Kostenloses Frühstück
    Kostenloses Frühstück
  • Whirlpool im Zimmer, separate Badewanne oder Whirlpool-/Badewannenkombination für zwei Personen verfügbar.
    Whirlpool im Zimmer, separate Badewanne oder Whirlpool-/Badewannenkombination für zwei Personen verfügbar.
  • Swimmingpool
  • Klimaanlage in der Anlage
    Klimaanlage in der Anlage
  • 24-Stunden-Rezeption
  • Fitnessstudio / Gesundheitszentrum
    Fitnessstudio / Gesundheitszentrum
  • Reinigung/Wäscherei
mehr sehen weniger sehen

Bewertung unserer Kunden

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Certificate of Excellence 2019
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"Great place to stay"

User 27/09/2022

The hotel and staff were great. Very accommodating even though we were very late checking in. Pleasant and friendly staff, excellent breakfast. Rooms were clean and comfortable. We were there to have a visit with old college friends from the area. *Heritage Tour was top-notch

"Very nice place to stay."

jgwisdom, Dacula, Georgia 18/09/2022

This hotel is top shelf. Very clean and plenty of good parking. Had a small issue trying to get my Rewards info pulled up, but after I got my phone and read off my account number, it was all good. If traveling through this area, this is a first rate place to stay whether alone or with your family. Easy access to all kinds of services too.


jhodgson999, Webster, Florida 31/07/2022

I will write a review after contacting Best Western Plus Louisa regarding a disturbance that occurred all night long from at least 11:00 p.m. to 7:30 a.m. The check-in person was very nice and helpful regarding a place to go for dinner. The night-staff attempted to resolve the situation without a result. The morning staff attempted to resolve the situation after repeated attempts. The check-out person was not accommodating to our satisfaction regarding the disturbance. I told her I would contact Management.

"Don't leave anything, you won't get it back"

elainen387, Shreveport, Louisiana 11/07/2022

April of 2022, our stay was 3 days. My birthday present from my daughter she an I made a Genealogy trip to Louisa. We were told this was the best Hotel to stay in. It was clean, well staffed, food was decent. Staff friendly. PROBLEM, I left my very expensive pillow. I called the day after we left, gave the desk clerk all my info to mail the pillow. she said they had it. I expected to see it when I got home. NOT! I called back, the clerk was no longer there. They verified they had the pillow, Gave them my information again. Crystal said they didn't have a box. The next call I gave them they said it was locked in the office. Yet another call they now have a box. June 30th Mike Smith, was unaware of the situation. New to the job. Again I left my information. July 8 I called to say I had someone that would pick it up, Angela said it was shipped from Huntington by UPS. NOPE I DON"T Have it. what ever you do don't leave anything as you won't get it back.

P Wilson, Owner at Best Western Plus Louisa, responded to this review
I'm sorry about your pillow but we did personally took it to ups station for you. And as I stated I let the lady know that u didnt get it yet. She's out right now due to loosing her son. But I promise we will look into it. Everyone that leave things behind always gotten there items back.

"Top-notch Hotel!"

ardithb561, Middletown 07/07/2022

Driving late on a Wed night, from Mount Airy, this was a joy to come across when in need to finally settle for the night. Traveling alone, this was perfect! Desk clerk got me a room on first floor, not far from entrance, and she was lovely to converse with. Gave me a nice gift bag of water and chips! My room was so nice, bed super comfy, very clean room. Slept in next morning, got ready to check out, nice fellow named Mike was at the desk. Very nice, enjoyed a bit of conversation. Got on my way but would of liked to stayed longer, certainly wouldn't hesitate to stay again. And for the price, top-notch!!!

P Wilson, Owner at Best Western Plus Louisa, responded to this review
Thank you so much for taking the time to respond to the survey. We greatly appreciate each and every guest that stays with us. Looking forward to having you again.

"Very clean"

lorettaf825, Kissimmee, Florida 03/07/2022

This hotel was very clean, and the people were friendly and efficient. It is convenient to food, gas, and highway. The beds were comfortable. The wifi was good. The breakfast was pretty standard, but the home fries were a nice touch.

P Wilson, Owner at Best Western Plus Louisa, responded to this review
Thank you so much for taking the time to respond to the survey. We greatly appreciate each and every guest that stays with us. Looking forward to having you again.

"Great hotel in a nice town with good access to everything anyone could neeed."

Denise G, Arlington, Texas 28/06/2022

We stayed 2 nights and enjoyed our time there. We got gas at one place, walked to the store and picked up items we needed, and enjoyed a tasty Chinese buffet. The hotel buffet each morning was very good.

P Wilson, Owner at Best Western Plus Louisa, responded to this review
Thank you so much for taking the time to respond to the survey. We greatly appreciate each and every guest that stays with us. Looking forward to having you again.

"Good Value"

Jeffrey T, Benson, United States 27/06/2022

As leisure travelers, we customarily (pre Covid) spend between 60-70 nights annually in Best Western hotels around the US, so have a wealth of experience by which to make our assessment. In all that travel, this property ranks at the very top in all categories, especially the most important one: customer service. Yes, it is a "Plus" property, so certain expectations exist, but this property is at the top among that category. The staff is outstanding and looked to assure our comfort and satisfaction at every turn. The property is conveniently located on US 23 and impresses with its cleanliness, It is apparent that the ownership and staff take pride in keeping the property spotless, From landscaping, to common areas, to rooms, even to stairwells, its cleanliness is noteworthy Rooms are spacious and quiet with plenty of hot water and drains that work as designed-- no ankle-deep water in the shower from a clogged drain ! Breakfast is very good (although not as complete as pre-Covid era) with hot and cold offerings The breakfast seating area is adequate, bright and comfortable. Prices are reasonable and this property provides good value. The highest recommendation anyone can give is to say that they'd stay there again...and I would without any hesitation. Give it a try.

P Wilson, Owner at Best Western Plus Louisa, responded to this review
Thank you so much for taking the time to respond to the survey. We greatly appreciate each and every guest that stays with us. Looking forward to having you again.

"Very Quiet and Peaceful"

Roberta H, Goodells, Michigan 18/06/2022

Stopped overnight on the way to our family reunion. Been driving past here for years and never stopped. Was pleasantly surprised very nice place to stay. The hot tub was broken when we were there. You will enjoy staying there again.

"Great place to stay."

Stephen E, Simpsonville, South Carolina 22/05/2022

The staff was caring and helpful. the beds a little firm, noise level not to bad, every thing was clean. Reported only one problem the shower know was loose and hard to control water temperature I reported it upon leaving they spoke to a maintence man who was going to take care of it right away..

Pauletta Wilson, General Manager at Best Western Plus Louisa, responded to this review
Dear Mr. Lewis: I have addressed your concerns with our staff and we re taking care of the issues. We are 100% non pet friendly but guests do sneak pets into our hotel. We are aware of the problem and making every effort to control the situation. I spoke with your on the phone and offered 25% off your next stay. We value your business and hope to see you again in the future. Pauletta Wilson General Manager Best Western Plus Louisa

"Very dirty there was pets on the property in rooms"

douglaslewis922, Stockbridge, Georgia 18/05/2022

The rooms carpet was dirty was also informed that there would be no pets on property and there was I have stayed there in the past and was very pleased but this time was not a good day at this time I do not believe I will ever stay at this facility ever again the humidity

P Wilson, Owner at Best Western Plus Louisa, responded to this review
Dear Mr. Lewis, We do apologize for not meeting your expectations and making your stay exceptional. We are not pet friendly but we have to accept service animals. All of our guests are treated equally and we try to make each guest a special priority. Our rooms are cleaned and disinfected on a daily basis. Our housekeepers pride themselves on doing a GREAT job. May I ask if you reported the carpet being dirty when you first walked in? We would have gladly moved you to another room that met with your approval. We are here to make each and every guest's stay as comfortable as possible. Again I do apologize. I do hope you will give us another chance in the future to show you that we do care about our guests and their stay at our hotel. If there is anything I can do at anytime please call me.

"Great place to stay!"

rltpmt03, Boaz, Alabama 09/05/2022

I was in town for a fire school and was my first time to the area. My hotel stay was great and had a very polite staff. The rooms were clean and the breakfast food was good. I will definitely stay at this hotel again.

P Wilson, Owner at Best Western Plus Louisa, responded to this review
Thank you so much for taking the time to respond to the survey. We greatly appreciate each and every guest that stays with us. Looking forward to having you again.

"Clean, accommodating"

User 25/04/2022

Great service and an AMAZING breakfast! They had quite the variety of hot and fresh food. You could even make your own waffles! Room was clean as well as the bathroom. Quiet room and the bed was surprisingly comfortable. I slept very well. Although I did not use the fitness center or indoor pool area, they looked very nice!

"Clean and friendly service."

User 14/04/2022

Walked into best western from our drive from Colorado and the hotel looked and smelled clean and our room did also. I was worried about noise from the highway but didn't hear any and had a wonderful night sleep. Breakfast was delicious and everything was hot. The lady that took care of the breakfast was very nice, helpful and a delight to talk to. The do it yourself waffle was very good too!!! I would recommend this hotel!

"Best Western Plus Louisa KY"

User 31/12/2021

Very nice property. Nice location. Clean rooms. TV reception was less than adequate. We were in town for a funeral. Breakfast hours need to be updated to give guests the opportunity to eat in a timely fashion.


User 18/04/2021

I had to clean my room before unpacking. Air conditioner unit in bedroom didn't work. Towels were dirty. Pool was dirty. Hot tub didn't work. Kids only could swim one hour that's if you were lucky enough to book it. Drunks outside all hours. Cleaning ladies rude.

"Poor service"

rc101122, Richmond, Kentucky 07/04/2021

Family stay with 4 rooms for a local funeral. Handicapped room or first floor room specifically requested during booking for frail elderly husband of deceased (uses oxygen, etc.). Upon arrival, told only second floor rooms at other end of hotel from elevator. Clerk couldn't figure out that any request had been made but nonetheless no first floor room. Much effort to get frail family member to this room. Later that night, our fourth group came in and were given a handicapped room that they didn't need. In the morning when the clerk was asked how that could happen, he was quite rude, confrontational, and told us we just wouldn't listen to him when he said “there was no problem”. None of the hotel clerks wore the mandated face masks either behind their plastic partition or when walking around even though it is mandatory in KY and there was a sign on the desk stating mandatory mask use. Two good things, the hotel appeared clean and the breakfast attendant was very friendly and hard-working (and wore a mask).

P Wilson, Owner at Best Western Plus Louisa, responded to this review
We appreciate you responding to our hotel. I am so sorry that you and your family had such a bad stay. When you checked in did you inform the Front Desk of the room that you wanted? I am just asking for training purpose for the future. When you made your reservation did you specify who was going to occupy the Handicapped room? Again I am very sorry that you had a bad experience. Did our Front Desk clerk ask you which of the rooms you wanted? I understand that someone cursed our Front Desk clerk the next morning. The person that was at the Front Desk is one of the most professional employee we have. Please tell me what he said. I have to reprimand and I need your help with this. Kentucky no longer requires a mask since our employees are behind glass at the Front Desk but I am sorry if it offended you. We will be more aware of this in the future. Thank you

"An amazing hotel"

User 11/03/2021

I was treated extremely well. The staff were some of the best I have ever had . The hotel was sparkling clean . There is not one bad thing I can say about the hotel and the staff. I was at the hotel because of a death and to see family

"Great night!"

andysigman, Coolville, Ohio 18/01/2021

Very quiet. Great Breakfast. Whirlpool tub was great. Very clean and well maintained. Pleasant and efficient check-in and out. Room smelled great. The bed was comfortable. Clean bathroom. Very quiet location.

"Plus Plus in Louisa"

User 11/12/2020

This Best Western is Awesome. Very Clean and modern. Staff are very friendly and they serve a REAL BREAKFAST! Biscuits and gravy, sausage, eggs, Danish, and/or waffles! Coffee is great. I have stayed at a lot of Hotels since this Plan demic hit, and NONE have offered this kind of breakfast. And I have always wondered, how can they have restaurants open but not serve a REAL breakfast at a Hotel? Well this one knows how to do it, you tell them what you want and they go make it and put it in a to go box. SIMPLE! SO SIMPLE! The other hotels around the country need to get it together. These are peoples jobs Hotels are taking away when they don't have breakfast.

"Way Better Than It Needs To Be"

Ryan F, Lexington, Kentucky 11/07/2020

I have to say BW Louisa, you have done it again. I have a lot of family in this area and have stayed at this hotel a ton of times, though I've never written a review for some reason, so it's time to change that. We have never had a bad experience at this hotel! There's always enough parking, a free breakfast, WiFi, a business center, an indoor pool, a shop, and an elevator. The employees cannot be nicer, and I want to give a special shout out to Chad! He's super friendly and runs a great hotel as he's the manager. We actually forgot something here and they held it for us and we were able to get it back! We had room 313, which is a 2 queen suite and it was absolutely awesome. The restroom was basic but clean, the product was nice, and the entry way was pleasant, and it had a full length mirror doubling as a closet door. The closet had an iron, ironing board, luggage rack, and plenty of hangers. In terms of security, all side doors require a key card and they main door requires a key during certain times. The rooms have key card locks that work well and are supplemented by a latch lock, and there's a peep hole and a clearly readable fire map. Ahead of the entry way is the living room which has plenty of comfy chairs, a comfy couch that can pull out into a full sized bed, a coffee table, a table with chairs, a window, a place for bags, and a chest with plenty of drawers, a mini fridge, microwave, and an ice bucket. There's also a TV above the chest and an HVAC unit below the window. One minor complain, it would be rather nice if all of the chairs match. The bedroom is to the right through a door way and has two queen size beds, this hotel has some of the most comfortable beds ever! There's also a night stand, a chair, another chest of drawers with a TV mounted above it, a workstation with plenty of space to work, a comfy office chair, and another window with another HVAC unit. There's also a coffee maker with complimentary coffee, condiments, and cups on the desk. There's also plenty of power ports spread around the room. All of the electric, HVAC, and plumbing worked properly and all of the room including the carpet was in excellent shape, and combined with the well kept exterior and common areas, it's hard to believe that this hotel is 8 years old. Of course, especially right now, none of this matters if the room isn't clean, but I'm glad to report that this room was spotless. Other than a small amount of dust, there's literally nothing to complain about here. Overall, this is an excellent hotel, and given its location and the quality of the other 2 hotels in the town and the distance to other good hotels, this hotel is way better than it needs to be. In all honesty, I'd put this up against any Fairfield, Hampton, or Holiday Inn Express that I've seen and I think this would win, or at least tie. Chad, let it be known that you're running a great hotel! I can't wait for my next visit!

"during Cova19"

rickhamp2n, Louisville, Kentucky 05/06/2020

my first review, traveling for 25 plus years. YOU NEED TO KNOW... I am in sales, now back on road. excellent job.with prepareness of Cova19. Staff was very knowledgeable to make sure I was safe and aware of procedules. Explained the extra deep cleaning and keeping rooms vacate after check out to asure my/our safety. Explained the breakfast set up during the pandemic. I am so appreciative ! Back on the road, working out of a suitcase, I rested GREAT

"Clean and Comfortable "

RobertSofSC, Greenville, South Carolina 01/03/2020

Best Western is not my usual go to chain. However with that said we chose to stay here as the options in the area are limited. The room was clean and comfortable. The walks are a bit thin so one does here some noise from the halls or nearby room activities. All in all a good value.

"The Best"

Lisa C, Lexington, Kentucky 03/12/2019

Chad Howard, Asst GM has his customer service skills polished. I had such a pleasant check in. Once I saw my room, I realized it could very well be the cleanest hotel I've ever stayed in. I stay in a fair share of hotels during my work week. Clean hotel just settles me and I can relax. Lastly, the lobby is tastefully decorated and cozy. I give BW more than 5 stars. Very impressive.

"Fabulous hotel experience!"

hoteldweller2018, Cleveland, Ohio 17/11/2019

We love the Best Western Plus in Louisa, Kentucky because of the very friendly and professional staff. The young man at the desk, the woman who takes care of the breakfast room, and every housekeeping staffer we encountered in the hallways were all friendly and helpful. The hotel is new and clean with all the amenities you could want. Great shower, nice mattress, good breakfast.

"Loved this place!"

User 04/11/2019

We spent 2 nights here on a girls weekend trip. The hotel is clean, quiet and comfortable. The breakfast was extremely good and and had a good selection of sausage, potatoes, biscuits, waffles, cereal, etc. The staff was extremely friendly and helpful. The indoor pool was nice, but the hot tub was out of order. We thoroughly enjoyed our stay and would definitely stay here again.

"Excellent stay in Louisa KY"

kumibiscardi, Jeffersonville, Indiana 20/10/2019

I recommend staying at this hotel anytime you are in Louisa, KY great Staff, and great accommodations!!! Breakfast is always hot and fresh, and rooms are clean and inviting. Great location to everything in town. Staff is friendly and always helpful.

"Super nice"

shiprec, Petersburg, Michigan 02/10/2019

Stayed here for a funeral, great place! Room was very clean. Breakfast was typical hot hotel food but as good as you get. Chad one of the managers was great we explained that we were in town for a funeral and it wasn't till the afternoon could we pay and keep our room till 12:30 he said we could but he wouldn't charge us! It was a really a added bonus especially for my wife getting ready for service and we had no place to go for a while.


NelsonR797, Lexington, Kentucky 09/09/2019

BW Louisa is a remarkably well maintained and comfortable hotel. The setting is attractive at the foot of a large hill. Remarkably great hotel. Beautiful setting. Immaculate rooms and front lobby. Pool. exercise facility, outdoor patio and full breakfast. Did not expect this quality in a rural setting. Have paid much more for much less.

"Great Place"

Daniel T, Galion, Ohio 29/08/2019

Just about half way on my trip, needed a clean place to sleep! Best Western is a great place to stop--done it several times. Friendly people, clean rooms, decent meal. Starting to show its age a bit, but still deserves it's higher rating. Rates were good as well.

"Spotless and quiet!"

User 13/07/2019

This hotel is one of the cleanest I have ever seen. The staff was courteous and friendly. It was so quiet I actually slept (which doesn't happen often!). It's a little gem in the middle of Louisa, Kentucky!

"Great Place"

Dreamer52586270020, Simpsonville, Kentucky 08/07/2019

Very nice hotel, service was awesome and our room was more than what we expected. Pool area was clean and neat, our family had a really good time while staying here. Beds were comfy and my wife said it was like staying at home, she felt good the next morning.

"Excellent Hotel"

User 05/06/2019

I was in town for a funeral and needed somewhere with high speed internet so I could also work while in town. I decided to stay here and was pleasantly surprised. The Best Western hotels from my hometown weren't great so I was hesitant. This hotel turned out to be super nice, clean and all of the employees I encountered were amazing. I asked to check out a little late due to the funeral not being until one. The gentleman at the desk approved it with no questions asked, Thank you for making a tough day better.

"Nice modern hotel"

User 06/05/2019

I was pleased with the appearance of the hotel, the rooms were modern and clean. I wouldn't hesitate to stay here again. Had a good basic selection for breakfast, eggs, sausage, fried apples, biscuits and gravy, waffles, Ect.

"Will definitely stay there again if need be"

Relax31492513389, Cincinnati, Ohio 19/02/2019

The hotel itself is very nice. Rooms are large, clean and comfortable. Breakfast was awesome, almost a full buffet and everything tasted good. The lady who works breakfast is also great. The bed and pillows were very comfortable. Overall, it was a great hotel. Only complaint was the hot tub was out of order our whole stay.

"Clean, comfortable, worth the price"

Scenic33148531752, Danville, Illinois 19/11/2018

We stayed one night at the hotel and were delighted. It was clean, comfortable, and had all of the amenities needed for an overnight stay. Complimentary breakfast was excellent! The workout room and pool were well kept. It's a very nice hotel.

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
Thank you for your kind words. We appreciate you choosing Best Western Plus of Louisa, and look forward to your next visit. If you need anything in the future, feel free to contact me at 606-638-3418. Tony Chapman Asst. General Manager Best Western Plus Property 18107 606-638-3418

"Ahh. So so"

lynnie2355, carrollton, ky 09/09/2018

The hotel is beautiful. Everything thing was awesome until you had to deal with the employees at the desk the men didn't know how much the dryer was. You get to sign your life away when it comes to the pool towels and a lovely we will charge you if you take them. Leave them in your room. The highlight of my morning was the lady that takes care of the breakfast bar. She was friendly and professional. I will return because I only stay at bw hopefully you fix front desk help before I return

"Great surprise and good stay"

rocmartin2003, Rochester, Indiana 07/09/2018

We were in Louisa for a funeral and there were really only a couple of choices of places to stay. We were booked in the super 8, but couldn't get a room for friday night, so we booked a stay here. Pricing we felt was a little high for the area, but the hotel was clean and comfortable. They had a nice pool, even though we weren't prepared to use it. The beds were really comfortable. It was a great surprise for an area that didn't seem to have a lot to offer in terms of accommodations. We wished we had spent both days here. Only complaint I had was that there was only ice on the bottom floor. We stayed on the top (3rd) floor and I made my way down in search of ice for my scotch until i ended up near the lobby. There was no signs saying where ice was located, but it's a minimal complaint in an otherwise great stay. People were friendly and we enjoyed ourselves. We'll stay here again next time we're in town.

"Clean and Friendly"

pawprint64, Palm Beach Gardens, Florida 21/08/2018

This "hill top" hotel is one of the nicest I've had the pleasure of staying in. The entire hotel and grounds are beautifully kept, rooms are very clean and up to date and the staff could not be more friendly and helpful....and the breakfast buffet was outstanding!! We have family in Louisa so when we come back we look forward to staying here.

"Excellent stay"

User 20/08/2018

Best hotel in the area. New hotel and rooms. Not remodeled or renovated. Clean, quiet, and also comfortable beds. Staff was quite friendly and helpful. The cleaning crew were on it and yet not in our way. Overall, great place to stay for business or pleasure.

"Staff very accomodating!!"

User 25/07/2018

We were on a motorcycle trip and started in Louisa. They were so gracious and let us leave our trailers in their lot while we rode. Tony and Jeremiah made sure they were in an area that they could watch through their security. We wanted to grill and Tony opened the patio for us to use(it was under construction and not quite ready). He made us feel so at home. Sadly when we came back a week later Carl was not as accommodating. We wanted to have a little social hour and the weather was stormy. We wanted to just go in the breakfast area and sit and visit. A few snack and drinks. He made us pay $100 to use the room, even though we cleaned it and put it as we found it. Would have thought we could have used it for free since we had 10 rooms there. Rooms were spacious, clean and the beds very comfy.

"Great Hotel"

Delmar S, Warren, Ohio 25/06/2018

Had a great, although short stay. Staff was very helpful and friendly. Location far enough from the highway to be very quiet( except for the guest in next room). Amenities are good, breakfast is tasty and plentiful, pool,hot tub, fitness center very nice. TV reception subpar( mountains maybe) and no room safe were only draw backs. Beds and pillows great, baths are good and everything clean.

"Seven Rooms Booked for Wedding"

Monica B, Mount Orab, Ohio, United States 16/06/2018

My daughter was married in the Louisa area. Many of the guests were family from out of town. My husband and I, who stayed three nights, were very pleased that we recommended such a fabulous hotel. Our own experience was a clean hotel, through and through; comfortable sleeping accommodations;a great selection at breakfast; and friendly and helpful staff. There were only a couple of issues reported to us from others. The desk person, who booked one reservation misspelled the last name, and because of this, the reservation could not be located. That was nearly catastrophic, because the hotel was completely booked up. Eventually, it was figured out, just when the guest was ready to leave. An additional report was that the poolroom was too hot for anyone besides the swimmers; therefore, vigilant parents were uncomfortable. (I only mention these two things to help staff and guests in the future.) Otherwise, the hotel was perfect.


User 02/06/2018

ITwas great the staff was great the rooms were claen the bed are comfy the the kids love the pool and the breafast great great great great great loved the room .loved the grounds and the location next to restraunt and gas station and lakenear by and a lot of thing to check out

"Will definitely be back"

Ninjanita, Columbus, Ohio 02/06/2018

So we chose this hotel for its location to an emergency trip we had to take. We have reservations to stay here again in February but it was perfect for what we needed. The rooms are nice, bed is comfortable. Staff was friendly and helpful. The literal only issue we had was the fact that we could not find towels in the pool room at all. Normally there is a cabinet or something but not here. Other than that (which definitely did not keep us from enjoying ourselves) it was a perfectly boring hotel stay, which is exactly what I needed. Absolutely will stay again.

"Awesome "

Kevin C, Warsaw Ohio 31/05/2018

I've only been here one night and I am very impressed. When I checked in the guy at the front desk gave me all the information about the local restaurants in town. My room was very clean beds are super super comfortable everything in my room was perfect. This morning I got up and had breakfast at their breakfast bar they had eggs ,sausage ,waffles ,biscuits and gravy plus dry cereal yogurt ,and fruit ,everything was fresh. I'll be staying here for a couple weeks and it's really nice to have some place that's comfortable to spend that amount of time in thank you best Western I highly recommend this hotel!!!

"Clean and quiet"

User 12/05/2018

This isn't the first time I've stayed here and every time it's been not to bad. Clean, quiet and best of two options in town. Nice staff, always been helpful and friendly. Breakfast is not to bad at least they change it up a bit daily if you are spending more than one night. What else can I say? Best option in town in a town with few, but I wouldn't hesitate to stay here again.

Pauletta W, Owner at Best Western Plus Louisa, responded to this review
Dear SEK714, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 606-638-3418 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Chad Howard: Front Desk Manager 18107 Property Best Western Plus Louisa

"Weekend with my daughter...."

jenniferosr, Lexington, North Carolina 30/04/2018

This weekend was planned before hand & I made sure the hot tub was working. When I arrived at the hotel, I was told that there's a part coming in so there was no way to use the hot tub which would've been nice seeing as I drove 5 hours and needed to relax. Also, the fire alarm went off Saturday morning at 4:30 am and did not go off for about 10 min.

Pauletta W, General Manager at Best Western Plus Louisa, responded to this review
I do apologize for the fire alarm incident and the spa being out of service. I do assure you it was out of our hands. For the inconvenience, we discounted everyone room and we gave all Best Western Rewards members double the points for the stay. Once again we apologize for the incident and we do hope you stay with us again so we have another chance to meet your expectations. Thank You Chad Howard: Assistant GM 606-638-3418 Best Western Plus Louisa, KY

"Excellent Hotel and Staff"

DavidsWife1994, Port Saint Lucie, Florida 03/04/2018

We went to Kentucky September, 2016 for meetings. ( I did not have the option to give this date below.) We had the priviledge of staying at the Best Western Plus Louisa. It was a wonderful stay. The rooms are clean and equipped with a microwave and refrigerator. The staff at the desk, housekeeping, and in the dining room are exceptional. I am on a special diet and they were very acommodating. A special thanks to Tina in the kitchen, Cindi at the desk. I look forward to our stay there yearly. I just found their card and names that I jotted down so I am posting this 2 years late.

"Nice location "

User 13/02/2018

Hotel is placed in really nice location. The morning view make feel better. Quite and hygiene. Good food and nice service. Rooms and bed are maintained properly. I like the service provided and the guidance over the local area.

Pauletta W, General Manager at Best Western Plus Louisa, responded to this review
Dear Sigilipelli V, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 606-638-3418 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Chad Howard: Assistant GM Ph. 606-638-3418 18107 Property Best Western Plus Louisa

"If you are traveling and need a comfortable friendly place to stay the night this is the place for you."

K1102MEmichaels, Charleston, West Virginia 11/02/2018

If you are traveling alone or with your family and you are in the area and are looking for a place to stay then this is a great choice for you. The kids can play in the pool and you can hit the workout center to unwind. There are places to grab a bite to eat in the area and then you can come back to a comfortable bed and a clean room for the night. The staff is friendly and can provide you information to assist you in your travels

Pauletta W, Owner at Best Western Plus Louisa, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 606-638-3418. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Chad Howard: Assistant GM. 18107 Property Best Western Plus Louisa

"good standard motor hotel"

SPN21, Ringgold, Georgia 06/02/2018

Check in was smooth and staff was friendly. Rooms were clean. Bedding standard but not particularly comfortable. Bathrooms were adequate. HVAC worked well. Our rooms included king sized beds with an in room fridge and microwave plus coffee maker. Flat screen TVs provided several channels. Breakfast was OK but not exceptional. There are nearby fast food joints if you want something different. A sit down restaurant, Southern Spoon, is close by. Shopping including a Walmart is nearby. We bought a foam pad to make the bed less hard. There may be other motels in Louisa that offer lower prices and comparable amenities. A number of alternatives are available in Ashland, KY. In door pool and exercise room are on site. Parking is ample and free. If you find this information helpful please click the link below to let us know.

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
Thank you very much for your feedback. We strive very hard, at Best Western Plus Louisa, to make every guest's stay as comfortable as possible. With your feed back, we can continue to improve the overall quality of stay at our hotel. We thank you very much for choosing to stay with us, and from all the staff and I at Best Western Plus: Louisa we look forward to seeing you with us again in the future. Thank You, Chad Howard: Assistant GM. 606-638-3418

"Visit sick family member"

User 15/12/2017

Very nice hotel except for room issues! a really nice hotel for the location. landscaping and clean grounds were awesome. Easy access easy to find. Several fast food restaurants as we as shopping locations

"Clean! Friendly staff..especially Scott :)"

wimerterrie7, Glenville, West Virginia 07/12/2017

Our stay here was relaxing. The room was neat and clean and staff were kind! One more thing...the beds were so comfy! There is only two hotels in Louisa and I can tell you from personal experience you want to choose this one!

"They suck"

brandym207, Cleveland, Ohio 28/11/2017

The employees allow things that the owners charge you for. Then they don't talk to you about charging you and refuse to call back when you ask about it. There's a motel 8 across the street. Stay away from this place.

"Enjoyable Stay"

billmA5241GA, Covington, United States 26/11/2017

Usually Thanksgiving travel can add to the stress of getting home. Not this time. Staff was accommodating and the facility was extremely clean and welcoming. We will consider a return visit next year.

"Great value."

marshallt205, Harrodsburg, Kentucky 03/11/2017

Stayed at BW. Went for a golf trip and found BW just up from golf course. Checked in early, due to rainy weather. The front staff was very helpful with area placed to dine. Rooms were nice and clean. Great experience. Good breakfast in the morning.

"Very pleasant stay"

C1877YXpaulm, Baltimore, Ohio 27/10/2017

Don't waste your money or time with any other hotel around here, you just can't beat the best western! Staff is friendly and helpful! Breakfast is great, and the rooms are spotless! It feels just like home and the staff make you feel very welcomed

"Awesome stay at super clean hotel"

Suley1, Athen, GA 16/10/2017

We stayed in Room 302 from Oct 12 to Oct 15 for a family event. The room was a king suite with a refrigerator and microwave. The suite had a sitting area with a sofa and chair. The room was spotless and the bathroom was well appointed. The desk staff was courteous and helpful and went out of their way to provide restaurant suggestions and orient us to the facility. Although I did not use the indoor pool and hot tub, I did use the exercise room several times. It had dumbells, an elliptical, and exercise bicycle as well as a treadmill. There was also a multistation weight machine. All of the equipment was in top condition. Towels were provided as well as a water station. The maids did an excellent job on room cleaning. The breakfast provided in the morning included scrambled eggs, sausage, biscuits and gravy, as well as the standard waffles, cereals, fruit and yogurt. I highly recommend this hotel.

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
Thanks for the good review. We all work very hard to provide the best service and accommodations available. We hope to see you again soon. Dustin SLone

"ckeck with the hotel and confirm your reservation"

bryang374, Columbus, Indiana 16/10/2017

The problem with the hotel is it is 20 minutes south of 64 and we had to drive out of our way to get a suite. When we arrived we did not receive a suite we were given two queens and a cot. one bed short to accommodate a family of 6.

bwpluslouisa, Front Office Manager at Best Western Plus Louisa, responded to this review
Dear Bryan Graves, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We only have 1 double bed suite, and it was already rented for those dates. We gave you a discount and did not charge for the the extra guest, and did not charge for the cot. We again apologize and we ask you to all book directly threw us in the future. If there is anything we can do please let us know. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . 606-638-3418 Sincerely, 18107 Property Best Western Plus Louisa

"our stay"

beverlycompnotta, Columbus, Ohio 15/10/2017

we checked in oct.12th checked out oct.14th,2017. came into town for a funeral in lowmansville have extended family in louisa. 1st time ever staying here. and will most definatley stay again !!! rooms were spacious very clean and beds were beyond comfortable !!!! sleep wonderful. the complimentary breakfast was fantastic. other than sad reasons for being in town the stay was excellent.

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
Thanks for the kind review. We strive to offer the best service available for all of our guests. We are happy you were able to enjoy your stay with us despite the circumstances for you and your family. We hope to see you again so we can have another opportunity to make your stay as welcoming and hospitable as possible. Dustin Slone

"Business trip"

Betty H, McKees Rocks, Pennsylvania 07/10/2017

This is a great hotel. It is clean, the staff is friendly. They have a nice swimming pool and exercise room in the hotel. They have hot breakfast every morning. the rooms are nice, the beds sleep well and it's centrally located near restaurants.

"Tremendous hotel"

NelsonR797, Lexington, Kentucky 25/09/2017

Very well managed hotel and surprisingly comfortable stay. Immaculate. Great employees. I've stayed in them all from Ritz Carlton to Budget Inn. Best experience I've had. Highest recommendation. Ask Eddie about his drones. You won't believe it!

"Great value and very nice."

User 05/09/2017

Was a very clean and quiet room the staff was great and ready to help at any time! The pool area was clean and the fitness center was a very good place to work off the wonderful breakfast we had! Great choice!

"Great Hotel"

Kay H, Mt Airy NC 30/08/2017

The staff is friendly and helpful. The pool and hot tub were clean and refreshing after a long day on the motorcycle. The room was clean and comfortable. The breakfast was very nice with a very good selection of foods. Our whole experience was relaxing and we will return to this hotel in the future.

bwpluslouisa, General Manager at Best Western Plus Louisa, responded to this review
Thank you for the review. We strive to provide the best service possible for our guests. We hope to see you again soon. Thanks, Dustin Slone

"Brand-Spanking New"

PensFanRich, Pittsburgh, Pennsylvania 21/08/2017

If you a clean, comfortable place to sleep within 50 miles of Louisa, KY go here. I know Trip Advisor ranks it #2... don't believe it for a minute! #1! It's conveniently located... near a number of chain restaurants. It's the only decent place to stay along Highway 23.

bwpluslouisa, Front Office Manager at Best Western Plus Louisa, responded to this review
Thank you for your kind words, and for taking the time to fill out our survey. We hope to see you in the future. If you need anything please let us know. Guest Service Manager Cindy Rowe


Deb M, Mansfield, Ohio 20/08/2017

The hotel is clean, comfortable and the staff is very friendly. The breakfast bar was excellent. There is no food, other than breakfast but there is food for delivery. I would recommend this hotel for anyone traveling through Louisa Kentucky.

bwpluslouisa, Front Office Manager at Best Western Plus Louisa, responded to this review
Thank You for taking time to fill out our survey. If you need anything please let us know.


74deborahg, Fort Gay, West Virginia 09/08/2017

Extremely friendly and accommodating staff! The hotel is very clean and had a wonderful view in the back, actually could watch deers playing in the woods from my room! And the pool and hot run was very clean and nice and so is the weight room

"Visiting Family....just the kids and I!!!!!!"

User 02/08/2017

My children and I were visiting family (my husband had to work so could not come). I was a bit nervous being away from home without him. The environment of the hotel was very safe, friendly, clean and the service was very prompt. Breakfast was delicious! We would definitely stay at this hotel again!!!

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
Thank you for choosing us for your stay. We look forward to see you again.

"If you are looking for a place to stay in Louisa, KY"

relaxedJune2011, Florence, Kentucky 19/07/2017

If you are looking for a place to stay in Louisa, KY you might want to stay at the Best Western Hotel. The hotel is clean and the staff is very friendly and helpful. The free breakfast has many varieties of food. My favorite food choice was the Mini waffles; the waffle maker makes 4 at a time! The hotel is located right on HWY 23 in walking distance of many fast food restaurants. It is just far enough away from the road that you do not get the road noise. It has a nice indoor swimming pool and work out room so you can stay in shape while you are away from home.

bwpluslouisa, General Manager at Best Western Plus Louisa, responded to this review
Thanks for the good review. We appreciate all feedback from our guests. We hope to see you again soon.

"In town for a night"

User 18/07/2017

Newer hotel. Nice and clean and the staff is helpful an professional. Very good breakfast with lots of variety. The indoor pool is really nice as well . I Would definitely recommend staying here. Right on highway 23. A great place to stop over for a night or if your in the area for an extended length of time . This is the place to stay.

bwpluslouisa, General Manager at Best Western Plus Louisa, responded to this review
Thank You! We appreciate your feedback and we are constantly trying to meet and exceed the expectations of our guests. We hope to see you again soon. Thanks again, DustinSlone

"Great place to stay"

S2458POdangr, Brook Park, Ohio 17/07/2017

Very nice hotel. Very clean and the staff is helpful, friendly and professional. Excellent breakfast. The indoor pool is a nice amenity . I Would definitely recommend staying here. Right on highway 23. A great place to stop over for a night or if your in the area for an extended length of time . This is the place to stay.

bwpluslouisa, General Manager at Best Western Plus Louisa, responded to this review
Thanks for your review. We appreciate feedback and take all suggestions into consideration. We look forward to seeing you again! Dustin Slone

"Louisa, KY Best Western"

E8511JWamandaw, Federalsburg, United States 15/07/2017

This hotel was very clean, friendly staff, pool was clean and a good temperature! The fresh cookies and apples were a good touch. Melody was there when we checked in, she was very helpful. The showers had great water pressure!

"In spite of some problems, manager make it an excellent night"

Claude T, Ferguson 11/07/2017

Had phone problems 3 times during the night but the manager made the stay very enjoyable. The breakfast was the best that we have had from our travels. The room was clean, including the bathroom which included a very nice shower head. The room was larger than we have had over the travels, with 4 pillows included on each bed. The aircondition took a little time to get cool but once it did, it keep the 100 degree outside temps outside.

bwpluslouisa, General Manager at Best Western Plus Louisa, responded to this review
Thank You! We appreciate your opinion and value any suggestions for improvement. I would like to apologize for any inconvenience. We strive to provide a relaxing environment for all of our guests. Please feel free to offer any additional feedback on your future visits to our property. Thanks, Dustin Slone

"Small Town West Virginia"

randycH8332TL, Sidney Ohio, United States 10/07/2017

Until this hotel opened in this area, choices were limited, this hotel was a blessing for our family, & a very nice place to stay a few days. We now will add a day or two when visiting family and friends with a very nice hotel to stay at, including taking grand kids along where they can swim indoor winter / summer.

bwpluslouisa, General Manager at Best Western Plus Louisa, responded to this review
Thank You! We appreciate your opinion and always strive to meet and exceed the expectations of our guests. Please feel free to provide further feedback on any future visits to our property, Dustin Slone.

"Memorial Day weekend visit to area"

Gary A, SPRINGFIELD 04/06/2017

A great upscale hotel with lots of amenities -- indoor pool, hot breakfast, conference center, fitness center, etc. I will stay here again when visiting this area, which I do twice a year. Very comfortable bed and pillows.


K1102MEmichaels, Charleston, West Virginia 23/05/2017

After a long drive it was so nice to see and speak to a friendly person that was very helpful curteous and pleasant. I found the room very comfortable and clean. The pool and workout facility was very nice and well maintained. My overall experience was very pleasant. Please give your staff that was working on the day of my stay a kudos from me.

"Golf Trip"

philthethrill1955, Beverly Hills, Michigan 24/04/2017

This hotel is very close to the best public golf course in Kentucky, Eagle Ridge. It made it easy to get up and going to the course.The hotel was very clean and comfortable. The breakfast was excellent.

bwpluslouisa, Front Office Manager at Best Western Plus Louisa, responded to this review
Thank You for completing our survey. We look forward to seeing you again soon.

"Not worth the price"

dianecR665MG, Jefferson, Ohio 20/04/2017

Not worth the price.Side entry door did not work, so we had to walk all the way around building after parking our vehicle.Hot tub did not work.Bug on the window sill.What was suppose to be hot breakfast was cold.bacon,eggs,gravy.We will not be staying here anymoore.Been here a little over a year ago and it was very nice then.Not anymore

bwpluslouisa, Front Office Manager at Best Western Plus Louisa, responded to this review
My deepest apologizes. We take pride in the cleanliness of our hotel. I did not receive any complaints while you was here? We apologize that your stay was not what you had thought it would be. The side door lock is not in working order, but we do have them on order. This hotel is 6 years old and things do need replaced from time to time. I have not received any other complaints. We do hope that you choose us again in the future. Have a wonderful day.

"Great staff and great hotel."

angaliaw, Ironton, Ohio 21/01/2017

I was in the area for a funeral and it was a very difficult time. We had family staying at the hotel as well and the staff was very helpful. The hotel is in great condition and the mattress was very comfortable.

"Excellent breakfast with lots of options"

R2826AQteresaa, Bothell, Washington 25/10/2016

Overall excellent service, warm friendly staff and great rooms. Easy access right off the freeway, stores close by. Clean and welcoming. Loved the breakfast options, lots of warm food. Will definitely return.

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
Thank you for your review. We look forward to seeing you in the near future.

"enjoyed our stay"

Gerald S, Ohio, United States 09/10/2016

Our overall experience was very good. The breakfast was very good. could have been better. The area and location was excellent for the purpose of our stay. The surrounding area nad location of the hotel was very good.

bwpluslouisa, Manager at Best Western Plus Louisa, responded to this review
We strive to meet or exceed each patron of hotel's expectations and provide clean, comfortable and quality service. We provide a fresh hot breakfast daily and have many choices available. We continually review our menu and make necessary changes while maintaining Best Western guidelines. We hope if you travel to our hotel again that you will find more on the breakfast menu that you find enjoyable.

"customer service"

kent k, Enid, Oklahoma 08/10/2016

I have close to 800,000 best western rewards points so I have stayed at a lot of Best Western hotels. first off this is a brand new hotel and it is comfortable place, a little pricy$$$. With all that extra money I paid I DID NOT GET customer service, like the rest of them. I needed some copies made on their copy machine and they would only make 2 pages, AND THEN THEY WANTED TO CHARGE ME $1.00 PER PAGE AFTER THAT. I had a friend staying at the super 8 across the road and he had them make copies for FREE, COME ON, PAPER IS CHEAP. WHEN YOU PAY $122 A NIGHT, it is only smart to accommodate your guest. Then the next morning I go down stairs with another gentleman and ask where the coffee is about 4:45 am (I am an early riser) and the IMBECILE at the front desk said its not time to make it yet. WRONG ANSWER!! MAKE THE COFFEE you have 2 guest there wanting it! GUESTS DO NOT RUN ON YOUR SHCEDULE THEY HAVE A THEIR OWN SHEDULE TO KEEP! The fitness center was not complete AND THEY WOULD NOT OPEN IT TO 7 AM ANYWAY. Whats the use of having it if you are not opening it until 7am. MOST people that work out, are working people and cant wait until 7 am. BAD CUSTOMER SERVICE!!

bwpluslouisa, Manager at BEST WESTERN PLUS Louisa, responded to this review
While we strive to make each and every patron of our hotel be comfortable and have a great experience, there are some times that we have had difficulty in meeting our goal. Each Best Western hotel is independently owned and operated and as such, our hotel policy has been for faxes and copies to allow the first 2 pages for free and anything after that be charged at a rate of $1.00 per page while using our supplies of ink, paper and staff time. We apologize for guests who feel this is inappropriate. Coffee in our lobby is always fresh and hot and we have deep concerns for the front desk clerk who did not comply with our policy of same and have addressed this issue. Our fitness center is small but adequately supplied with equipment that would be used most by patrons of our hotel. We keep our hours at certain times for other guests' comfort to keep down noise during hours that most people are sleeping. While we understand that some people would like an earlier work out, we have to consider our patrons as a whole and adjust our hours accordingly. We will look into our policy and make any adjustments we find necessary. We love having return guests and are happy to accommodate as much as possible to their individual needs.

"Travelling thru"

User 22/09/2016

On our way to huntsville. This was by far the nicest hotel within hours. In the middle of nowhere. Quiet. Very clean. Many attendants around always. Breakfast was beyond most hotels by far. Will definetly put this one on my list.

"This is a good hotel"

Mark B, strongsville, United States 27/08/2016

This is a good hotel. Book with confidence. Good location, wifi works well, fitness center is small but functional, free breakfast is typical and well presented. Room was clean and up to date. There is an elevator.

"Very relaxing property."

cinco2016, Chillicothe, Ohio 01/08/2016

This property was quite and very clean. The staff was most helpful. It's well located by the main highway with easy access. This is a 4 star property in any town. I've stayed at this hotel before and I highly recommend this property as everything about it is great, especially the workers.

"Great Hotel"

User 29/07/2016

My daughter lives here in Louisa and I always use this hotel when I am not staying at her house. Staff is always friendly and helpful. Pool and hot tub great to relax in. Other family members also stayed this weekend that had never been to Louisa and they all had a wonderful time.

"vacation 2016 to and from the beach"

Lisa196249, Owensboro, Kentucky 07/06/2016

the stay was wonderful and had a great experience hotel was clean and the rooms were awesome would stay there many times if i am going that way again love the area and may just go there for a get away definatley a great geta way

"First stay at this hotel"

Candace P, Baltimore, United States 23/05/2016

This was a new experience. Usually we go onto Paintsville and stay. The hotel was very nice. Everyone was very friendly. Inside smaller pool was great for the kids. The breakfast was great - the attendant was awesome.

"Upscale offering in Louisa"

Bruce T, New Hampshire 03/05/2016

I have stayed in Louisa three times over the past few years. Just passing through on my motorcycle on the way to or from home. I have stayed at this hotel twice now and it never disappoints. Clean, modern, bright and inviting, it is the place to stay in Louisa.

"Really nice"

R H, Spartanburg, South Carolina 01/04/2016

Terrific hotel, nice pool and hot tub, comfortable bed and fantastic pillows. Staff was very friendly and helpful. Full breakfast included eggs, sweet rolls, cereal, and waffles with a great selection of toppings. I learned that this hotel is four years old, but it looked brand new.

"Best Value near Louisa, Ky"

Dean B, Louisville, United States 26/03/2016

Pleasant, helpful front desk staff and clean facilities. Good breakfast with eggs and meat plus continental bread and pastries, hot oatmeal and waffles, good coffee with flavors and juice. Enough to satisfy even the biggest appetite. And as a business traveler, I prefer the quick self serve style to full service in the morning so I can save time.


AdamAK47, Colfax, Washington 25/02/2016

Pros: Really nice and clean hotel, spacious room,good fast and reliable internet, ample parking for semis, easy to access off the high way regardless which side of the road u are on, well maintained pool and hottub spa, well maintained guy and very clean, really good free breakfast and comfortable lounge area in the front.Staff are all amazing friendly and knowledgeable.. Gas station and basic supplies available with a bit of food choices. Cons: lounge is at the front desk not suitable for quiet time.


Bonnie O, Richmond,Ky, United States 28/12/2015

Beautiful hotel, hot tub was great. Staff went out of their way to be pleasant and helpful. It was during Holiday season, but staff was still eager to be helpful. Everything was clean and very good breakfast was served.

"Warm Pool"

Pam H, Louisa, Kentucky 23/12/2015

Took the grandkids for a slumber party. Good size room that was clean and smoke free! Love the facility. Best in Louisa! Staff is helpful, water warm. Great breakfast that even my picky grandkids enjoyed.

"Eastern Ky"

User 10/12/2015

This is a nice motel, I had a good experience and will stay there again when needed. There isn't much to eat unless you want McD or the other fast foods. Milano Cucina is the only sit-down restaurant in town. Food wasn't bad just a little pricy for the pasta that was served.


Andrea R, Greenwood, United States 08/11/2015

Our trip was for a funeral and your front desk was more than helpful in making sure we got into our room so we could change in a timely manner. We love your employees please keep up the great work. We couldn't ask for a better place to stay. The breakfast was awesome. Everything was nice and hot.

"Great Hotel and Staff"

Steve C, Westerville, United States 04/11/2015

What a nice place to stay. Very clean hotel inside and out. Very nice rooms-and exceptionally clean as well!! All the employees we encountered were friendly and seemed to enjoy their job and also made sure we felt welcome.


Pam H, Louisa, Kentucky 26/10/2015

Wonderful place to relax and visit old friends and family. Great, clean warm rooms, pool, food and staff. Visit Eagle Ridge Golf Course, Yatesville Marina, Louisa Hometown Grill, and Farmhouse Memories.

"Great Visit"

Clota H, New Market Va, United States 26/10/2015

Enjoyed this hotel location peaceful and scenery great Staff very knowledgeable and helpful. Location had a lot of close places to eat and enjoy. The view from rooms are amazing The hotel was easy to find well lite for access to facility.

"very nice"

Myles B, Portsmouth, United States 22/10/2015

Friendly, Clean, Price is right. We arrived Late and left early. Ate in the hotel. Breakfast food was OK, Fresh fruit and sweets are great. Eggs, and meats are eatable at best. Nothing more to say. We travel a lot and we like Best Western the best.

"Great experience"

Angie S, Louisa, Kentucky, United States 29/09/2015

They have very nice rooms, clean, friendly and helpful front desk. Best hotel in the area. Close to food & gas stations. Also was very quiet and peaceful. Cell service wasn't the greatest but it worked.

"Excellent facility"

Michael K, Starke, United States 16/08/2015

Spent 3 nights and had a great experience. Motel is too pricy for it's location but since they are the only nice motel, they can get whatever they ask. Motel and room were very clean. Inside pool was great.

"Great hotel / great price"

Kendy T, Columbus, United States 14/08/2015

I travel to East Kentucky several times a year and always stay at this Best Western PLUS in Louisa. The staff members are friendly and helpful, and the rooms are clean and in working order. I never consider another hotel when I am in this area. The amenities, fitness center, and breakfast are great.

"Jean. Diamoond"

User 18/07/2015

Stayed here 4 nights was very pleased with everything. This was the cleanest hotel I've stayed. Food was very good. Workers very helpful. Would stay again. Did not have to ask for anything it was already available.

"Terrible Experience"

Katelyn B, Hagerstown, Maryland 11/07/2015

The hotel looks nice but upon inspection was very nasty. I stayed on the third floor i asked the house keeper to change my sheets, i had marked my sheets with an eraseable marker. When i returned my bed was made kinda and when i looked the same sheets were on my bed. she had not taken all of out trash either. The woman at the front desk was very rude and so was the breakfast woman. I had also got to meet the owner of the place who was also very rude and unhelpful. Our experience at this hotel was so bad i would never return and never tell anyone to stay their.

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