Best Western Plus Hotel Lawrenceburg, Lawrenceburg

We need to stop overnight about 4 times a year for business and finally we have the perfect stay. Beds and pillows very comfortable, clean, quite, large bathroom. They have a heated pool, which I didn't have a chance to enjoy; perhaps next visit.

This hotel is so nice and clean. They are always so helpful. The breakfast is amazing. So thankful for the staff going above and beyond to make the stay so enjoyable. The pool is nice and perfect for kids to have a sleepover.

My friend and I stayed one night. After driving from Florida for 10 hours in very ugly weather, we took our things to our room on the second floor. After getting everything organized, I went to use the restroom and found urine on the toilet seat. Not just a little dribble but a lot. So I called the desk, she said someone would be right up. After about 10 minutes the front desk calls and says you can move to another room. No I don't want to move, I want someone to come clean. Another 10-15 minutes goes by and nothing. I went down to the first floor to use the bathroom and staff at the desk says we are trying to get someone in to clean....are you kidding me. I told them, give me the cleaning product, I'll do it myself. So I did and about 30 seconds after completely cleaning the toilet because there was MORE urine under the seat the woman from housekeeping shows up and says I'm here to clean. I told her, I had already cleaned it and THEN she proceeded to tell me it was almost for sure a maintenance man that did it because they do it all the time. I told her, it wasn't fresh it was days old and she then said that's very possible because the room hadn't been rented the night before. This hotel is brand new and beautiful so why would the maintenance man have been in the room. Bad enough experience but then for the cleaning person to stand there and make stupid excuses was so annoying after all that. So I thought I'd give Best Western a chance to respond, I went to their site and wrote the same as I did here, their response was someone will contact you soon. Soon to me means same day and even within the hour if you're truly concerned. It's now been 12 hours with no response and that's why I felt the need to come here.

Had to make last minute trip due to death in family. Decided to stay at the new Best Western Plus in Lawrenceburg. Hotel was great, clean rooms, great breakfast, and friendly staff. Would definitely stay there again.

I rented two of the queen suites to celebrate my daughter's 6th birthday. We had a fantastic time swimming, ordering dinner in and eating in the lobby, watching a movie in our suite and spending time with our friends and family. The breakfast was wonderful. They do not have a buffet due to COVID restrictions but Billy made sure everyone was well fed and had all they needed. It was a great new hotel close to home and we had a blast. The staff was exceptional.

The quality of service was more than exceptional. The room was perfect. Breakfast service was amazing. I can't say enough great things about my stay. I will be back very very soon. So glad they are here.

Beautiful hotel excellent breakfast. Modern decor. It was a nice stay over the other options in the area. Nice and quite. Beds are on the firm side and not very comfortable along with the pillows. Price on web site is not correct

Best Western Plus in Lawrenceburg is a beautiful new hotel, well decorated, clean and welcoming. Staff was amazing. Very friendly, professional and helpful. Indoor pool. Great breakfast. This hotel is perfect for family and business groups. State of the art business center and meeting rooms.