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The whole stay of 9 days was ammazing and very professional. There was not a single thing they could of not done to make our stay any better. An ammazing place, will be using this hotel again
Dear Mr. Raginder .... Thank you for your wonderful review and for rating your overall experience 5/5! We're delighted to hear that you had such an amazing 9-day stay with us in Kapurthala. It's great to know our team's professionalism and service made your visit comfortable and memorable. Your kind words truly mean a lot to us. We look forward to welcoming you back again whenever you're in Kapurthala! Kind regards Rai S Negi General Manager Best Western Kapurthala
We had a terrible experience at this Hotel, we were travelling for religious reasons to visit the surrounding Gurudwara/ holy place, and we booked an expensive Best Western Suite; we asked someone to pick us up from the station (a Cab), however, the taxi services from Hotel were exorbitantly expensive and we ended up booking a reasonable cab service from the town. However, the Best Western Cab Service came to pick us up and even when it was confirmed, the cab driver along side the Best Western front office Staff harassed us to pay even when we did not use the services. We felt intimated and endangered while our stay at Best Western during the night. It felt like there is a cab mafia which pays commission to the hotel staff - who are dishonest and inhibits criminal activities, so future customers need to be careful.
Dear Guest, Greetings from Best Western Kapurthala.! Thank you for sharing your feedback. We are truly sorry to hear about your experience and sincerely regret that your stay did not meet your expectations. Please accept our apologies for the inconvenience and discomfort you felt during your visit. At our hotel, we take guest safety, comfort, and transparency very seriously. What you have described is certainly not the experience we aim to provide. Our transportation services are optional, and guests are always free to use any service they prefer. We are concerned to hear about the situation you mentioned and will be looking into this matter with our team to better understand what happened. Your feedback is very important to us, and it helps us improve our services. We hope you will consider giving us another opportunity in the future to provide you with the pleasant and peaceful stay that our guests deserve, especially when visiting the holy places in the area. Kind regards, Management
Best hotel in town good staf nice atmosphere good food what ever you need asked with smile and you can have everything Thanks to Mr Dhruv Sharma for making my sad travel for work 😊😊😊😊
Dear Mr. Pankaj, Greetings from Best Western Kapurthala.. !! Thank you so much for your wonderful feedback! We're truly happy to know you enjoyed our hotel, the atmosphere, food, and especially the service from our staff. A special thanks to Mr. Dhruv Sharma for going the extra mile and helping make your work trip more comfortable. Your kind words mean a lot to us, and we look forward to welcoming you again soon. Warm Regards Rai S Negi General Manager Best Western Kapurthala
If you're in the mood to experience the worst, most stale food in all of Kapurthala, this place is the perfect example. The food quality is consistently pathetic. FnB manager Hitesh has completely failed at his job. This isn't a one-time issue either; I've been a regular guest, and their food has always been substandard, but now it has hit rock bottom. Even their Tata dish isn't recharged. Absolutely unacceptable and deeply disappointing.
Absolutely zero when it comes to hospitality, very rude staff, no humanity, you will be depressed to enter soch a hotel, not expect this from brand hotel.
Dear Ms. Sunita S Greeting form Best Western kapurthala.! Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience. What you described does not reflect the level of hospitality and care we aim to provide. We would like to understand more about what happened so we can address the issue immediately with our team. Please contact us directly at 0091 6283848520 or mail me at [email protected] .so i can personally look into this and work toward making things right. Your comfort and satisfaction are very important to us, and we hope you will give us the opportunity to restore your trust in our hotel. Warm regards, Rai S Negi General manager
Total waste of time and money, room is not good, food was tasteless and service is very slow.... I think this is self proclaimed 5 star hotel...
Dear Ms. Sunita S Greeting form Best Western Kapurthala.! Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations. The issues you mentioned regarding the room, food quality, and service speed are concerning, and they certainly do not reflect the standards we strive to maintain. I would appreciate the opportunity to investigate this further and make things right. Please reach out to us directly at 916283848520 / [email protected]. with your stay details so we can address these matters with our team. Your comfort and satisfaction are very important to us, and we hope you will consider giving us another chance to provide you with the high-quality experience our guests deserve. Warm regards, Rai S Negi General Manager
Worst hotel in kapurthala, staff is very rude, specially Ramandeep Singh - Finance manager. I have booked my room for business purpose, but my experience was to much worse. I will never recommend this property to any one.
Dear Ms. Sunita S Greeting form Best Wester Kapurthala.! Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations during your business stay. Please know that we take all concerns seriously, especially regarding staff interactions. To understand the situation better and address it appropriately, we kindly request that you contact me directly at 916283848520/ [email protected] with your booking details. While we cannot discuss individual staff matters publicly, we assure you that we will thoroughly review your concerns. Your comfort and satisfaction are important to us, and we hope you will give us an opportunity to restore your confidence in our services once again. kind regards Rai S Negi G M
We visited here on 18-Oct-2025 for business lunch with Govt. Officials. Nice Hospitality and excellent food quality. Ms. Nikita behaviour is very polite & professional. She is really an Asset for your Hotel. Good luck ! Regards, Abhishek Kaushik HIL (India) Ltd. (A Govt. Of India Enterprise)
Dear Mr. Abhishek Kausik, Greeting form Best western Kapurthala.! Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the hospitality and food quality during your business lunch with the Govt. Officials on 18-Oct-2025. Your kind words for Ms. Nikita truly mean a lot. We're proud to have her on our team, and we will be sure to pass along your appreciation—she will be thrilled to hear it! Thank you once again for choosing us, and we look forward to welcoming you back soon. Warm regards, Rai S Negi GM
Excellent service at Best Western Kapurthala we enjoyed a lot, food is very tasty and finger licking. We use come here on regular basis to enjoy the food and quick services.
Dear Madam / Sir , Greetings from Best Western Kapurthala> Thank you so much for your lovely review! We're delighted to hear that you enjoyed the excellent service at Best Western Kapurthala and found our food tasty and “finger-licking.” It's wonderful to know that you visit us regularly and appreciate our quick service — your continued trust truly means a lot to us. We look forward to welcoming you back again soon for another great experience! Warm Regards Rai S Negi General manager
The best hotel I stayed at Kapurthala Hotel situated in between the city And the hospitality is extraordinary Had great time Thanks Best western to make our stay comfortable
Lovely hotel at kapurthala and best services Food is very tasty and staff is very humble Must visit again to enjoy the property
The hotel is well maintained and property is beautiful. food is very tasty staff is very professional and helpful specially Rahul and neeraj we are regular guest of the hotel always stays here and we have very good memories here
Perfect place to visit we stayed here for week and the hospitality is more then our expectations, never experienced such hospitality. The staff is very helpful in nature and promt specially rahul. Thanks Best Western team fir making our stay comfortable.
The property is well maintained and hygienic, Staff is very helpful and always ready to deliver the best, Thanks to all team to make our stay so comfortable. Special thanks to Mr. Manish to full fill our request upon time and Mr. Suraj and Vikram is always there to assist us. Best place to visit and value for the money as well Food and food service is awesome, no words to express my feelings. Thanks to all chefs and team for delicious food.
Lovely hotel at kapurthala and food and services are very good and quick I am a frequent visitor and always stays here the staff is very cooperative and humble Must visit again during winter
I have worst experience with stay in this hotel and with hotel staff especially restaurant people. They have zero sense and sale their coupons at hefty prices and not allowing the coupons to redeem by making different excuses. No eatable item is tasty.one of the worst cooks they have in this hotel.Worst experience ever I had in best western kapurthala .never stay there..
Respected Sir, Namaskar, First of all, we are very sorry for the inconvenience you faced during your stay, and we are saddened to hear that you did not enjoy the taste of the food. We would like to clarify that, as mentioned in the booklet you purchased, only one coupon can be redeemed per day. Since you had already used a coupon for your stay, the food coupon cannot be redeemed on the same day. If we can be assistance in the future, please don't hesitate to contact me at 9875923413. Best regards, Ankush Kumar Front Office Manager Best Western Kapurthala
"Excellent Stay at Best Western Kapurthala!" ★★★★★ "I had a wonderful experience at this hotel. The rooms were exceptionally clean, and the staff was incredibly polite and helpful. The food at the restaurant was delicious, offering a variety of options. The hotel has a peaceful ambiance, making it a great place for both business and leisure travelers. Highly recommended!" Thanks Ankush
The hotel's hospitality exceeded expectations, creating a truly memorable experience. From the moment we arrived, the staff demonstrated a high level of professionalism and warmth. The Front office manager ( Mr.Ankush) was attentive and ensured everything ran smoothly, while the restaurant staff went above and beyond to make us feel comfortable. , The overall service was both courteous and cooperative, making our stay incredibly pleasant.
Everything is perfect as it should be in a good hotel. Neat and clean rooms, wonderful dining experience, great house keeping service, excellent front office staff, everyone is so cooperative, like you are staying with your family. Reasonable pricing makes it perfect combo.
Staff very helpful. At reception was greeted by Reetu , she was professional and helped our kids to feel comfortable. At night Neeraj at reception helped us. Housekeeping staff Satish and his co worker were professional and cleaned our room daily to a good standard. We enjoyed our breakfast. Dining room in service was great food was delicious. We will be returning to stay at best Western again before Diwali 2024.
Very good hotel at very reasonable rates and good service. The rooms are very clean and the toilets are very good. The food is also good. Location id well situated for business with Rail Coach Factory, The staff are polite and friendly. Will stay there again for business visits.
Very nice hotel in Kapurthala with good & higenic rooms with excellent facilities. Also very cooperative staff & got good room tarrif package in my budget. Had a nice experience for my business visit to Rail Coach Factory - RCFF near Kapurthala town of Punjab.
Went there with family for birthday party celebration. Not only the food was delicious, but we got a complimentary birthday cake also. An extra discount was also a much welcome move from the management. Very well mannered staff. Would recommend to visit and experience for yourself
Hotel stay was awesome and Food Was very tasty And staff was very polite and down to earth. Miss Ritu is very polite and resolve every query. And she welcome like a family And Rooms was very decent interior and washrooms are very neat and clean.
Nice hotel to stay and feel home away from it. Si recommend to stay there. Have good food, nice hospitality, well behaved staff and FM. Location is good if in business trip specially to rcf than it's ideal place to stay for having full comfort and relaxation.
Excellent staff also caring neet and clean room nice place Value for money. Business purpose very good
Staying in Best western Hotel Kapurthala is just home like feeling. Got message in advance for confirmation of booking from Ritu Sharma. It help me in smooth check in Hotel. Food is awesome and home like. Room are very clean and hygiene and comfortable sleep at night. Thanks Best western Kapurthala Team for it
The stay was very comfortable. Special thanks to the Front Desk team ( Ms. Ritu Sharma ) for their top class hospitality, services and support provided for this visit at their property. The restaurant staff was very cordial too. Will definitely recommend this place to all for their personal or official travels to Kapurthala or Jalandhar.
Amazing experiene and a very good hospitality! Will love to visit them again ,warm regards and thanks to the whole staff as the stay was very comfortable and we enjoyed the alot ...even the food was too God and yeaa will appreciate it too.keep It up...warm wishes from Chandigarh ????
I always prefer this hotel in Kapurthala, this was my second visit in 2 months. Well appointed and clean rooms with all accesories. Efficient front office and service staff. Elaborate breakfast with good service. An enticing green lawn too for a morning walk experience. Overall a good experience and recommended for. Business
Very good amenities.Staff is very co operative and food quality is excellent. I am regular visiter to the hotel and it's my first choice to stay at Kapurthala. I like it very much. ...............,.....................................
It's a very good experience for me. I have been staying here for the last 3 years. Food is also good.
Very Good Staff & Services. Expellant Experience. Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay.
The rooms were neat and clean and also spacious. All the staff are very trained and cordial including receptionist, housekeeping and kitchen. The food is slightly expensive. There is no recreational activities like gym, gaming etc which should be in such a hotel considering the space they have.
Staff was so hospitable The room was spacious and clean . The bed was comfortable and it came with amenities like a coffeemaker and refrigerator. Overall, it was comfortable. Front desk ma'am was very helpful. I would like to express a huge thanks to Ritu ma'am ☺️.
We had great experience during our stay. Very neat and tidy place to stay for holidays. Great customer service and ready to support guests 24/7. During our stay we enjoyed variety of food in breakfast and dinner. Hospitality of the place is remarkable.
Hotel Service is brilliant and Staff is very polite. Food was awesome and tasty. Room ambiance was great full. All thing okk and staff is always aggressive to work. And next time we prefer to stay best western always. Parking of car was ok. Proper care of our vehicles.
Awesome interior, disciplined staff, staff always holding a smile while serving. Delicious food in the cafe or you can order in the room also. You can have a fun night at Get Talli Bar. Awesome experience
Dear Mr. Ritesh, Greeting from Best Western Kapurthala. Thank you for taking your vital time to write a feedback, your positive feedback is extremely valuable to us which will take us a long way in making this hotel more successful going forward. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We look forward to welcoming you back again and it will indeed be my pleasure to assist you for any future requirements. Thank you for choosing Best Western, Kapurthala. With Best Regards, Harish K Sharma General Manager
Great Hospitality, Good ambiance , Followed all protocols, Nice food, in the heart of the city. Well managed, corporative staff, good halls facility for wedding or other ceremonies, valet facility available, stayed for 4 days for wedding functions
Dear Mr. Ketan, Greeting from Best Western Kapurthala. Thank you for taking your vital time to write a feedback, your positive feedback is extremely valuable to us which will take us a long way in making this hotel more successful going forward. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We look forward to welcoming you back again and it will indeed be my pleasure to assist you for any future requirements. Thank you for choosing Best Western, Kapurthala. With Best Regards, Harish K Sharma General Manager
Clean and maintain hotel, food quality & services are best in the town. Enjoyed a lot during our stay. Special thanks to Mr. Manoj Sharma & BW team for all the arrangements. Will recommend everybody to visit the Best Western Kapurthala for future requirements.
Dear Guest, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Harish K. Sharma General Manager
I booked 4 rooms in this property for 1 night. It is well maintained and professiinal staff proerty. Rooms was cleaned. Housekeeping was swift. Breakfast menu is average but appreciated. In city i think its only star property and approach to property is easy
Dear Mr. Hemant, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Harish K. Sharma General Manager
Had an absolutely great time staying at the Best Western. Comfortable rooms, polite and courteous staff and good food. The front desk, especially Azhar went out of his way to ensure we had a good, comfortable stay. Will absolutely come back again to stay at Best Western again .
Dear Guest, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Harish K. Sharma General Manager
I spent a very enjoyable week at Best Western Kapurthala. The hotel is clean and well run, with excellent room service. Large rooms with an armchair. The best part of the whole thing was the hotel staff. Kind, very welcoming and always putting effort to make the guests comfortable. The reception staff particularly superb. Breakfast was all right, nothing special. But all Punjabi dishes I had for supper at the hotel restaurant were superb. The location is good and close to everything. A very nice stay, thanks very much!
Dear Guest, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Harish K. Sharma General Manager
Sole traveling is my passion and when i have arrived to the hotel i feel like i am not away from my home i thought like i was in my house only and the staff have to give a thumbs up for coordinatng with all the department of the hotel and doing the great job speacially the front desk
Dear Mr. Thakur, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and services provided by my Front Office team. It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
When I have entered I have saw the front desk providing us the welcome drink along with providing us the wet towels that makes us fresh and the staff in reception plays a major role in making the impact of the hotel and I should be thanks to the front office department for complete our stay memorable
Dear Sir/Madam, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated the services and facilities provided by my Front Office team. It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon. Thank you, Warm Regards, Ashok Patel General Manager
I have visited all over the states and all over india and examined the each staff and according to others hotels here the staff is more curious and energetic which makes me happy and comfortable and along with that all the staff persons was fav
Dear Mr. Vikas Dudi, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated my entire staff members . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
The staff coordination is just fav and special thanks to front office that makes the stay more easy with caring nature which helps me to over come from the minor problems that has been faced during the stay
Dear Mr. Suraj, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and services provided to you by Front Office team . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Nice place to stay with family, good restaurant - prices not too high, Bar is also good, small parking but the valet persons manages with ease, city view - if you are at higher floor. Finally its a nice stay with good food.
Dear Mr. Sunil K, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
very good service by the staff all the staff are very cooperative the property is very good and staff is excellent the service is very good and they serve delicious food the food and all the staff is very good
Dear Sir, Thank you very much for your lovely ratings and such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Good hotel with quick response from the hotel staff. Suggest to stay here. Location is easily accessible. Room are good and spacious. Need to focus to reduce the waiting time at restaurant during evening.
Dear Sir, Thank you very much for your ratings and such detailed comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. As per your feedback, will definitely take care and will focus on reducing waiting time at restaurant as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Stayed here for one night in Feb 2022 Pros: 1) Very good quality business hotel. 2) The rooms and bathrooms were very clean. The size was adequate. Bath fixtures were modern and new. 3) The quality of food at the restaurant was good. Food is available for most part of the day. 4) Wifi was free and the speed and connectivity good. 5) The tariff was reasonable. 6) The place is quiet at nights. Sleep quality was great. 7) The location is good. The Moorish Mosque is a short walk away and there are plenty of transportation options right at the hotel entrance. 8) The front desk staff was very courteous and helpful in booking our transportation. Cons: 1) The check-out process was quite slow. We waited 15 mins just to get our room checked. 2) The hotel front area is very small for parking and even drop-off and pick-up.
Dear Sir, Thank you very much for your ratings and such detailed comments for us. Glad to know that you liked the hotel and appreciated our facilities and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Huge shoutout to Vivek! Amazing and personalized costumer service. We called him to book a table for a special occasion. We were amazed after arrival. Out table was not only reserved it was decorated with candles and flowers. Food was amazing service was amazing. This was amazing experience!!
Dear Mr. Rahul V, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my F&B service staff specially to Mr. Vivek Sharma (F&B Manager) and quality of food . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Very good hospitality by all the staffs even front desk or housekeeping...I specially would like to thank Mr Vijay Mishra for his nice gesture and comfort stay .Hotel management is blessed having staff like him. Thank you !!
Dear Mr. Vardhaan, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff specially to Mr. Vijay Mishra, our Sales Manager. It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at our premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Pleasant setting for family rest point. Friendly staff who try to accommodate requests. Breakfast staff attentive and makes recommendations to suit needs. Good job. Robin served us today and made it all good. Would be good to empower employees to understand overseas visitors expectations.
Dear Mr. Sukhbir S, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
the hotel is very good . the staff of the hotel is very cooperative. service is very good . rooms are very neat and clean .all the facilities are available here . food of the hotel is very good. all the best to all best western
Dear Sir, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
I visited Kapurthala City firstI time and stayed here for aome official work .I found staff very co-operative and energetic. Food was also delicious. As a customer very much satisfied and recommend this hotel to my friends and colleagues.
Dear Mr. Sharma, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
This is very nice location…Hotel is very beautiful … the Hotel staff is very nice and helpful specially front staff is so nice and friendly with us…. Food was delicious … I love everything No words to say
Dear Mr. Harnoor Singh, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff (Specially Front Office team) and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Good delivery nd good food FACILITY ARE ALSO VERY GUD room cleaning is very good food quality is best washroom is good and clea available things are good quality and best and staff members behavior is also nice
Dear Mr. Ramandeep Singh, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Team, just wanted to stay this is number 1 Best western property so far came across. All the staff, Specially Manager Sunil were very very helpful and supportive. Amazing food Clean And Neat Hotel I stayed with my family from 30 years to 78 years members (my dadi) experience and they all loved it.. All in all - i will recommend and will stay always when i visit Kapurthala.
Dear Mr. Ravi Sachdeva, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff members (specially Sunil, Manager Front Office) and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
The best place for stay and i have experience the top level of comfort stay . the staff with good response and frequent resloved the problem and enjoyed the food with great taste along with bar (get talli) was the best place to enjoy the drinks and had a wonderful experience staying with best western
Dear Mr. Prince Thakur, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Very good amenities at Kaprthala. Food is also delicious. Recommonded for stay because of good ambience, well maintained restaurant hygiene, comfortable living, courteous staff. Good for family visit as well as business trip.
Dear Mr. Vishnoi, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Excelent hotel, staff is cooperative and above all the food quality is excelent. It was a very pleasant and memorable stay at Best Western Kapurthala. Room were clean and hygenic. I will recommend this hotel who wants to visit Kapurthala.
Dear Mr. Raj Kapoor, Thank you very much for your such lovely ratings and comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Ok this may be a little long review but it's worth it. I recently visited this hotel for my friends marriage and I just want to say I got the most satisfying stay one can expect. The food the staff the service everything was just perfect. Kudos to the chef Mr. Ravinder, the manager Mr. Vivek Sharma and junior manager Mr. Subhash. Even the general staff that includes top boys Mr. Deepu and Mr. Abhi were outstanding in understanding everybody's demands and serving them accordingly. The main course in food was simply marvellous and the usp was methi matar malai dish, dal makhani and the tamatar halwa in desserts. Just keep up the good work and all the best.
Dear Mr. Pushkar, Thank you very much for your such lovely ratings and such detailed positive comments for us. Glad to know that you liked the hotel and appreciated our facilities and services of my entire staff specially my Executive Chef and F&B Manager and quality of food and accommodation . It really means a lot to me and to my team, which boost and encourages us to work in same enthusiasm in future as well. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Will look forward to welcome you again at premises soon sir. Thank you, Warm Regards, Ashok Patel General Manager
Nice talking & cooperating staff. Awesome & delicious food at very reasonable price. Rooms are very comfortable. Overall aura is great. I really love to stay again at Best Western, Kapurthala. I recommend this hotel to everyone.
Excellent service, cooperative staff. The front desk staff is really welcoming. Hygienic and well maintained.Very nice experience overall. Would recommend to plan a stay here, if looking for a place to stay at Kapurthala.
Dear Ms, Manita Dhanda, Thank you very much for your ratings and for such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities specially front desk staff's gesture. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Nice and spacious rooms. My room had a view of swimming pool and deck which was pretty good. Room had all the desired amenities. Food was good and breakfast spread was also nice. I always look for a good restaurant.
Dear Ms. Varsha, Thank you very much for your ratings and for such lovely comments for us. Glad to know that you liked the hotel and appreciated our guest rooms and view of deck. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
This Hotel is heart ♥ of Kapurthala City with all the modern facilities,best in town, educated & cooperative staff members.Superb food & Sevice with Live Music on weekend. Ultimately enjoying on every visit with family. Reasonable with World class Hospitality.
Dear Mr. Sharma, Thank you very much for your ratings and for such lovely comments for us. Glad to know that you liked the hotel and appreciated our facilities, staff members and food & services. Your feedback is valuable to us and our endeavor is to provide energizing experience on your every visit/stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
I visit there for a family function, they have well mannered and educated staff. Hotel ambience is very pretty, I had delicious food, service was also very nice. Reception people were very humble I would love to come back again.
I stay with group for 7 day stay was amazing. I would like to special mention the person name Mr. Vivek who give us best deal and takecare of all the our requirements and very very helpful during our stay. Service was excellent, food quality is Amazing. Thank you for comfortable stay.
Dear Sir/Madam, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel and specially appreciated the services of Mr. Vivek Sharma, F&B Manager. Your feedback is valuable to us and will definitely help us to boost up our morale. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
In Kapurthala Best hotel means best Western. We enjoyed so much on musical night on 31st December 2020. Excellent Food , service, music . I visited here so many times , all the time I feel very good .
Dear Mr. Sarthak Jindal, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Best hotel in kapurthala.stay was very nice.Food quality so delicious. Comfortable rooms.Cleanliness of rooms is very nice.I would like to visit there again.services are very nice.overall experince very good.
Dear Mr. Pawan, Thank you very much for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Best Western Kapurthala is one of the best hotel i ever stayed in. I stayed there with my family and enjoyed a lot. Food was great. Staff was so nice specially front desk. All greet you with a smiling face along with their hospitality makes you feels like home away from home. Lovely stay and wish to come back again and again . Recommended to all..
Dear Ms. Sharanjot, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Excellent stay. Room is well decorated and cleanliness in outstanding. Restaurant staff was very good and they are taking care of each guest. Service in restaurant is very good. I will recommend this hotel always..
Dear Mr. Arsh, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Best Western, a hotel with amazing staff, awesome food quality and above all wonderful hospitality.The first hotel in Kapurthala which is affordable and within reach and offers its best services at all times.
Dear Ms. Chopra, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
It was in good location in कपूरथला , food was very testy and specially thanks Mr रविन्द्र सिंह सेफ . Good presentation of food. He is perfect chef for hotel industory Once again to Mr. रविन्द्र . You will be always in my memories
Dear Ms. Kiran, Thank you for your ratings and for such lovely comments for us and for our Executive Chef. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Beautiful Hotel Most balanced and most beautiful Hotel, Wonderfull view with greenery, Food quality is superb ,Chaf Ravindra provide all type of food in the restaurant,ambience is very nice,hospitality by all staff is with smile specially meet with Chef Ravindra, I impressed by his prompt response ,love to be here with group very soon.
Dear Mr. Rahul K, Thank you for your ratings and for such lovely comments for us and for our Executive Chef. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
Wonderful stay. Great hospitality! Wonder full stay. Excellent stay good staff. The quality of the rooms and view is excellent. A refreshing change. Comfortable stay.Highly recommend for all those who desired finest services Best Western Kapurthala is the only destination.
Dear Sir/Madam, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
The hotel is the prime property and makes you feel as King. The hospitality is excellent and the staff is very courteous. The rooms are big and well furnished to the taste. Food is very good. An excellent stay.
Dear Mr. Tapan, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
New hotel at Kapurthala. Visit 1. Went for family dinner. Has a very nice ambience. Easy excess location.The food was delicious. Very humble staff. Worth being a regular visitor. Visit 2. Went there for a wedding, arrangements were too good, be it room or the function place. The service too was outstanding. Incredible Hospitality at Best western Kapurthala.
Dear Ms. Sharma, Thank you for your ratings and for such lovely comments for us. Glad to know that you liked the hotel. Your feedback is valuable to us. Our endeavor is to provide energizing experience on your every stay with us. Looking forward to welcome you again. Warm Regards, Ashok Patel General Manager
I was happy to stay at this amazing place as I was visiting from Canada for my cousin's wedding. Food and service was great and front desk was very helpful with all concerns. Plus this was the only hotel in the city. We did get chance to visit Ber Sahib, Sultanpur Lodhi, all the local Palaces of Kapurthala and lastly Science City.
Best Western Kapurthala, a unique architecture, different and best from other Hotels in terms of facilities, area, services. mouthwatering food. ambiance. i am sure you will fall in love with this hotel.
Nous vous répondons sous 48H