Best Western Hotel High Road Inn,  Edson

4.0/5  - basé sur 161 notations.
300 52nd Street, T7E 1X8, Edson, Canada - Karte ansehen
+1 780 712 2378 +1 780 723 1868

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  • Restaurant
    Restaurant
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
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Fotogalerie :
Willkommen im Best Western High Road Inn, einem Hotel mit ausgezeichnetem Service und in freundlicher Umgebung. Ganz gleich, ob Sie geschäftlich oder privat unterwegs sind, hier finden Sie eine erschwingliche Unterkunft, die Ihren Anforderungen entspricht! Dieses Hotel in Edson mit vollem Serviceangebot ist ein familienfreundliches Hotel, in dem es Gästen an nichts fehlen wird. Reisende finden in der Umgebung von Edson eine ganze Reihe von Attraktionen. Entspannen Sie in der malerischen Umgebung, machen Sie einen Einkaufsbummel durch die Geschäfte oder spielen Sie eine Runde Golf. Nutzen Sie all die Vorteile, die Edson zu bieten hat. Unser herzliches und freundliches Personal sowie die gut ausgestatteten Zimmer sorgen für einen unvergesslichen Aufenthalt. Nutzen Sie alles, was das Hotel zu bieten hat. Zur Standardausstattung gehören: große Vielfalt an geräumigen und sauberen Zimmern, Flitterwochen- und Mini-Suiten mit Kingsize-Bett, Business-, Konferenz- und Banketteinrichtungen, Swimmingpool, Wasserrutsche und Wannen-Whirlpool, kostenloses warmes Frühstück (ein perfekter Start in den Tag), LCD-Flachbildfernseher mit Kabel-/Satellitenfernsehen, erstklassiges drahtloses Internet (Wi-Fi) ohne Aufpreis, neu renovierte Zimmer und Einrichtungen, Zimmer für Gäste mit Haustieren (begrenzte Anzahl von Zimmern), Minikühlschrank, Nichtraucheranlage, reichlich Parkmöglichkeiten für große Fahrzeuge. Einrichtungen mit vollem Serviceangebot: Galloway Pub, Cocktails in anregender Atmosphäre. Golden Honey Restaurant: Serviert Gerichte der Szechuan- und kantonesischen sowie westlichen Küche.

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ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
ausgezeichnet
 
84
sehr gut
 
45
befriedigend
 
20
mangelhaft
 
6
ungenügend
 
6
Allein/Single Allein/Single 2
Alleinreisende Alleinreisende 9
Familie Familie 35
Geschäftlich Geschäftlich 33
Geschäfts-<br>reisende Geschäfts-<br>reisende 68
Geschäftsleute Geschäftsleute 34
Geschäftsreisende Geschäftsreisende 37
Paare Paare 35
Reisen mit Freunden Reisen mit Freunden 11
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Best Western High Road Inn,Edson
  • 4
    « one stop to see friends »

    Have never stayed here so we decided to try it as my companion wanted a hotel with a pool.The room was large very nice and clean. The pool was deemed ok.Staff was pleasant. This area of Edson is in a light industrial area no green space for the dog but there is a park about a block and a half away. One negative point The hotel could donate what the are charged by the restaurant to a school lunch program for the breakfast. We both had something called French toast which had no resemblance to any frenchtoast Ive ever had or heard of. S

    5
    « Best Western High Road Inn Edson »

    My overall expericen was great. I had made a mistake on my arrival date. The staff were very pleasant and accommodating. I was checked to my room very quickly. The breakfast was very good. We had a wonderful stay.

    5
    « Another great stay at Edson Best Western »

    We always receive a warm welcome and enjoy our stay when we come to the Edson Best Western. Friendly staff and the rooms are excellent. We like the pool, and the locations. Close to everywhere we need to go.

    3
    « A decent hotel with a couple of quibbles »

    Stayed here en route to BC. Convenient location right off the highway, but then, pretty much everything in Edson appears to be right off the highway. Handy to shopping. Decent room but very small bathroom with minimal counter space. No bar soap offered for the shower, just a tiny bottle of liquid body wash that didn't lather well or go far enough. The wifi was slow and the desk provided only one outlet, positioned inconveniently underneath and no USB ports. There was a recycling bin in the room which we appreciated. The hotel has a restaurant and pub which appear to be subbed out to Chinese management. The menu is largely Chinese. My wife and I thought it would be convenient to stay in for supper and went to the pub, which has the same menu as the restaurant. My wife had a chef's salad which she was entirely satisfied with. I, however, ordered a shrimp Caesar which actually came with canned shrimp, not what I expected for a $15 salad. Breakfast was equally disappointing. Breakfast was included in the room rate but consisted of exactly 4 choices of the egg and pancake variety. The food was mostly fine except that my wife's hash browns were undercooked and no butter was offered for the pancakes, only margarine. I would probably stay in this hotel again, but I would eat elsewhere.

    5
    « Great hotel »

    Clean, crisp linens. Quiet comfortable rooms. Had a great sleep during my trip Walking distance to a DQ, Tims, Sobeys and Shoppers drug mart. Wonderful place, reasonable prices. Never tried the pool or hot tub but I did see it getting cleaned every morning. Which is a huge bonus.

    5
    « Comfort and cozy »

    My stay in Edson was to visit family. This hotel room had recently been renovated so was clean and fresh. It was nice to relax in the hot tub at the end of the day. In the lobby I really appreciated the cookie, apple and fireplace while the truck warmed up

    5
    « Best western high road in »

    This is where I always stay for work and I don't like the no smoking rooms but all and all good stay there every time I'm in Edson and I will stay there the next time that I'm in Edson it's the best place that I have stayed there and I have bin there more then most

    5
    « Always a Pleasure. »

    I have been staying at this Best Western for two years and it is alway enjoyable whether it is for bussiness or pleasure. The front desk staff make check in/out efficient and the rooms are always welcoming.

    5
    « Great Stay for work »

    Very comfortable place to stay while working. Every amentity you need and central in Edson for easy commutes in any direction out of town. Breakfast is great. Staff is awesome, day or night they are always happy and helpful. Thanks again! See you soon

    5
    « Great Stay Great Value »

    Excellent Clean Comfortable Room. Great Value. Good Included Breakfast. Tip should of been included with free Breakfast. Easy fo find Location. Close to all Services a traveler might need. Nothing more you could ask for.

  • 4
    « One of the nicer places to stay in Edson. »

    Full service hotel with restaurant/bar. The rooms are spacious and clean. There s great pool, hot tub, and waterslide in the middle of the complex. The fitness room is located inside the pool area, such that you have to cross the pool are to have a workout. Unfortunately because of this, the gym's hours are restricted to match the pool hours - so you can't work out before 9am, or after 10pm. The changing facilites are a little odd as well - on the mens side at least. There's a small empty area with no benches or locker, where you can change. A bit awkward. The attached Restaurant/bar is a hopping joint, with activities throughout the week, such as karaoke. A decent selection of draught and bottles are available, as well as anything else you might fancy. The food is pretty good and comes fast. The hotel is situated across from a retail complex. Hop across the parking lot to a full grocery store, shoppers drug mart, liquor store, and more. There's plenty of parking here, park your 18-wheeler with no difficulty, if that be your situation. Great value overall.

    4
    « This is a one stop all in hotel »

    BW High Road Inn was recommended to me for an extended stay and the facility and staff measured up. Clean nice size rooms and terrific facilities the hotel proved a great place to be after a day in the field. Food and services were very good. Be advised if you're a six footer or better "yoga" will help . . . those toilets are pretty low to the ground :-)

    5
    « It's a Best Western »

    You pay for quality, best hotel in Edson. Pool/Hot Tub and a tiny gym. Worth the stay, $148 for a double queen. Seems like they mainly have those. Had apples to eat at the front, s**t you not best apples I've ever had. Would just go back for the apples. Renovated rooms.

    5
    « Great Place to stay »

    This hotel is top of our list. We have stayed here a number of times and the staff are always very helpful and greet us when we arrive. they know us so well that they immediately know who we are and how we like our room. We have asked for no deodorizers to be used in our room and they have complied always.

    5
    « very welcoming »

    friendly accommodating would stay again on any terms and would say that the staff try to do what they can to make you stay enjoyable and comforting. If you want quality and relaxing stay do stay at this location I know we will and if our dates cannot be met we would change just to be able to stay there

    5
    « Best Western High Road Inn Edson, AB »

    The hotel staff are friendly and knowledgeable. The rooms were clean and well appointed. I would recommend this hotel to everyone. The meals in the restaurant are really good. The Pub is well staffed and a great place to relax and meet friends.

    4
    « Comfortable and Nice »

    Overall the hotel and staff were really good. Beds were comfortable and everything was clean. Hot breakfast option with the room was great! Especially as we were in town for a sports event. It was great to feed the kids real food with out having to worry about additional cost or going to a different restaurant!

    4
    « hotel stay »

    hotel was clean and friendly. The hotel was close to all amenities and businesses. Would definitely book with Best Western again. Good price. Restaurant had a good menu. Staff were efficient. A swimming pool, minimal exercise equipment. Very compact area to workout.

    3
    « Average Stay »

    Stay was average, I had neighbors complain the TV was too loud at 8:30PM when the volume was at a normal level. I could easily hear neighbors as well, walls were not sound insulated enough. Curtains in the room I stayed in also did not close all the way and were transparent, which could allow anyone to see into the room.

    5
    « Great hotel »

    Good sized room for decent price. Hotel staff kept the room immaculate. Lots of large parking out back for vehicles with trailers. Even being between the elevators, there was very little noise in the rooms. Good for business travel!!

  • 5
    « Nice Newly Renovated »

    Rooms and hotel have been newly renovated - very nice job, very refreshing. Great place to stay - nice beds, very friendly staff - clean, feel like home. pub was a great place to unwind, great tap beer selection, newly renovated as well

    2
    « stay away »

    the hotel is actually quite nice but the unfortunate part is that there is a pub attached to the hotel and the smokers spill out into the parking lot to smoke and make a lot of noise, hotel staff told us that if we had let them know they would have done something about it but what are they going to do, shut the bar down. They either need to close the pub down or shut down half of the hotel

    1
    « pillows and sheets are smelly because of detergent they use. »

    The strong smell of detergent on the pillow woke me up. They use Gain detergent which stinks! Bring your own pillow case if you have to stay here. Just like hotels are smoke free, they should be odor free.

    4
    « Very clean, friendly staff »

    I stayed one night for business. Hotel room was exceptionally clean (and I'm a germ-a-phobe!) and the bed was pretty comfortable. Front reception staff were very friendly and helpful. Breakfast was not very good - I'd suggest skipping it and going across the parking lot The Funky Fork (SO GOOD)

    5
    « Great Hotel »

    Stayed here for a week for work. Hotel is very clean and really nice employees. There's a pub joined onto the hotel that has great food and drinks. Internet works great and there's a separate computer room for guess to use also. I would differently stay here next time I'm in Edson.

    5
    « Feel at home »

    Can't express how the staff goes out of their way to make you feel at home , they go above and beyond what they need to do and they make a point to call you by your name which makes a person feel right at home

    4
    « Great Value, Clean and Comfortable »

    stayed on the first floor. It was really quiet hotel. Very clean, and the bed was extremely comfortable! Breakfast is very basic (but decent quality), they could use more veggies/fruit/healthier options

    4
    « Highly Recommended »

    We had a good stay. Nice , Comfy beds, very clean. My kids enjoy there swimming pool and slide. Very friendly and smiling staff at the front desk .Restaurant onsite very convenient. Restaurant staff very friendly as well.

    5
    « Oh yeah »

    We love Best Western hotels So, add this to our list of an awesome stay. The room was quiet....clean.....comfortable bed.....great staff.....very decent price. You have hotels and then you have Best Western.

    5
    « Great hotel »

    Me and my wife recently stayed here and I can honestly say this hotel is very clean and has super comfortable beds. The pool is also very nice I will definitely stay here again. Great job best western staff for making are stay the best possible experience thanks

  • 5
    « Great stay overall. Friendly staff, clean and spacious rooms. »

    Stayed here in July 2017 while traveling from Jasper to Edmonton. It's about halfway and made for a good resting point. The hotel is located in the heart of the town with a Walmart, Pharmacy and a few places to eat within walking distance. There's plenty of free parking, and the area felt safe. The hotel is located directly off the main road, and has easy access in and out of town. This was my first stay at a BW, and my initial impression was positive. Checkin was easy, and the receptionist provided information about the hotel including breakfast options and the layout of the hotel. Amazingly, I was upgraded to a suite. My room was on the 4th floor (top floor). The room had a living area, and separate bedroom with a door. There wasn't much of a view, just the nearby shopping center and parking. The room was clean, quiet and the internet was fast enough to stream video/music. The room had a mini-fridge which was nice to keep the drinks cool. Each guest gets a breakfast voucher that gets you a basic meal. You can choose to upgrade for a few dollars, but the basic meal was enough to fill me up. Breakfast is served in the onsite restaurant. There is an indoor pool with a slide for the kids. I didn't use it, but the area looked clean and safe. Overall, if I were staying in Edson, I would definitely consider the BW. It met my needs of being clean, good room rates, and convenient. The staff was all friendly, and answered all my questions with a smile.

    5
    « Best Hotel Ever »

    Friendly staff, Clean rooms. Good food options. I would recommend this hotel to all my friends and family. They made us feel like we were at home and not in a strange town. We were made to feel like we were a part of the community. We felt like family.

    5
    « Best Western Hotel Experiences »

    During my stay at this hotel on two occasions this month l was very impressed. # 1 I found their pricing was not inflated like they were in Hinton Alberta. just 90 km away as l had seen go from ninety-nine dollars in April to three hundred and ninety-nine dollars in August all senior rates. The hotel is clean and well maintained in all area that l used. the restaurant food is affordable along with courteous and friendly staff. note gas prices are lower than Hinton. I frequently pass through this area each year and BW Hotel EDSON will be my choice to stay at .

    5
    « Alberta Bound »

    We made our annual Alberta trip to visit family, attend a wedding, attend to some ongoing budiness and then carry on to Saskatchewan. Our first visit was to Edson where we stayed at the Best Western. The Best Western High Road Inn is close to the highway and has lots of parking. The people at yhe front desk were very friendly and had everything resdy for us even though we were there before check in time. The room was lovely and hsd everything we needed. We had a breakfast coupon for the morning which I used. The lady who attended to me was very friendly and explained what items I could have of the menu. Overall a very good experience.

    5
    « You will not be disappointed »

    This hotel is located in what some would refer to as an oil town. We were a party of five, three adults and two teenage children. We received excellent service all around. The rooms were, spacious, reasonably priced and included a free hot breakfast. I would go out of my way to stay in this hotel again. Very satisfied.

    4
    « Enjoyable Stay »

    Enjoyed our visit at the Best Western in Edson. Stayed two nights. Good customer service. Clean room. Good value. Wouldn't hesitate to stay here again. Met our needs quite nicely. Certainly recommended.

    4
    « Family vacation »

    We were so exhausted from traveling from Vancouver decided to get a room here for the night.Best decision hotel very nice staff very friendly,kids loved swimming pool with slide! Also comes with hot breakfast so we are fed n well rested and ready to continue on our trip would definitely stay here again!

    5
    « Friendliest staff around!!! »

    Staff were very friendly, and welcoming more than your average hotel. They went out of their way many times to help out, the front desk even expedited the process in getting seated at the restaurant by getting more help to clear tables.

    5
    « Tiny Town/Great Hotel »

    While Edson is a very small town, the hotel is of topnotch quality in all ways. The rooms are spacious, comfortable & clean. The pool area was well kept. It was within easy walking distance of key stores. We'd definitely stay there again.

    4
    « Disappointing breakfast but wow that water slide. »

    It's not fancy, it's not flashy but it is clean, comfortable and quiet. Located on the highway, this hotel is also within walking distance to such key elements of Canada as a Tim Hortons and a Shoppers. Our room came with everything we needed including a reasonable wifi connection and a pack-and-play. What really sets this hotel apart from the other ones in town is that it comes with a pool and water slide. And while that slide doesn't look like anything too exciting, it's surprisingly fast. It's also completely dark, making it a rather fun experience. The pool itself isn't that big (especially considering the speed you can get on the slide) but it was never busy while we were there. There is also a hot tub. Our stay included a free breakfast and while that sounds great, the breakfast itself was rather disappointing. Sure, you get to choose from pancakes, French toast or eggs but everything tasted super-bland. Unless you're getting breakfast included, skip the restaurant and instead head over to the nearby Funky Fork for something that doesn't taste like it came from the freezer.

  • 5
    « Super! »

    Kids loved pool and slide! Breakfast is good, internet is pretty fast. Bar and lounge and restaurant are attached. We pretty much live there for work purposes and they are very accommodating. When my wife came , she was very pleased with the service as well!

    3
    « It's ok »

    Not bad. It's in middle of town. And u get beat western points. It's cool to be close to sobey and shoppers. And then there's a built in restaurant and pub into this place. I don't know what else to write blah

    4
    « Teacher »

    The location was very reasonable for lodging prices between Jasper and Edmonton for the Best Western. Breakfast was okay, though. Sleep was very good because the mattress was perfect for the senior citizens!

    5
    « Hospitality »

    We loved that the complimentary breakfast was an actual order choice at the restaurant. Not the usual buffet style offering. Also one could upgrade from the four options given. Staff was courteous, room was clean and offered all amenities needed.

    5
    « That´s how it should be »

    Great stay at this lovely comfortable hotel - nice welcome from the front desk personnel - clean spacious rooms - good breakfast with hot and cold meals/beverages - nearby various restaurants with a variety of menues

    5
    « Good »

    Our stay was greet never had any problems at all very clean .very helpful the restaurant very good restaurant was clean very polite good service the pool area was great the kids had a blast. Great place to stay.

    5
    « Good stay! »

    I travel a lot for work a very good Best Western in Edson very good Internet. A very good breakfast in the morning at restaurant is included with your stay everyday. Inexpensive laundry service at the hotel as well.

    5
    « Excellent »

    Stayed here on our way from New Orleans through Canada to Alaska. Hotel was very nice, enjoyed the pool and Jacuzzi. Best breakfast out of all the Best Westerns I've stayed at so far. Really enjoyed the Florentine eggs and turkey sausage.

    4
    « good best western hotel in edson alberta »

    good hotel great staff .nice emenities ..stayed here in the best and came again as my privious visit had been excellent.. i didnt pay for this current visit as i used points so i have no idea what the price of the hotel was..my last visit was 4 years ago..will stay here again as i fly out of Edmonton airport and its a pleasant drive to rhe airport from Edson

    5
    « Family trip »

    Very nice hotel very friendly staff enjoyed our visit breakfast was a voucher in inhouse restraunt. Food was good but I wish they offered our kids somthing for the complimentary breakfast . Overall satisfied

  • 5
    « Ahhh, the pool. »

    After a long day It was great to slip into the hot tub and do a few laps in the pool. Even if you are only there for business, remember to take your swim trunks. #relaxwhenyoucan The staff is so friendly and the breakfast was better than the stale muffins and god awful powdered eggs at those other places.

    5
    « Nice place »

    Best stay in town great place friendly staff excellent service the lounge is nice and comeforyable close to tims and grocery store I'll be staying again great rewards and clean rooms . Nice swimming area

    5
    « Best Western Edson »

    I had and excellent stay. They staff were friendly and respectful. No problems. I would recommend this hotel as a definite stop on you travels. We had a pet friendly room and the staff were great with our dog.

    5
    « Great hotel experience. We love Best Western but this hotel was one of the best we've stayed in. When we return to Edson »

    Will gladly stay here again and again Staff were very helpful Room amenities were great. When staying in a hotel, we want quiet and privacy and we got both at this hotel. My husband had a 2 hour meeting in the restaurant and the staff were very helpful Restful sleep

    5
    « Great accommodations in Edson AB »

    I recently stayed at the Best Western High Road Inn after moving from my usual hotel in Edson. I was very pleased with the helpful staff, the location, and the quality of room for the price. I will be switching to this hotel as my first choice when in Edson.

    5
    « Friendly staff great stay »

    I stay in a lot of hotels for work and the staff at this best western are probably the friendliest. I stay frequently enough that plenty of the staff actually know me by name. The restaraunt attached has a great complentary breakfast

    4
    « Work in progress »

    The hotel appears to be updating a good portion of the facility. The restaurant and bar are currently being renovated. Rooms are adequate, but compared to other Best Western hotels in DRAYTON valley, LACOMBE and Rocky Mountain house they need a lot of work. Friendly staff.

    4
    « Best Western - Edson, AB »

    An over all very good experience. Very clean, courteous and helpful staff. Breakfast options are good but limited unless you choose to pay an additional charge. we were given another room without questions when we let them know about noise coming from outside (eavestroughs-heavy rain).

    4
    « Good Stay »

    I stayed at the Best Western High Road Inn, Edson, AB on a business trip. The hotel appearance was great. The room was clean. Had issues with the wifi, but found the solution when I checked out. The front desk clerk that checked me in failed to tell me the access code to the wifi when I checked in. Now I know, that shouldn't be an issue the next time I stay there, which will be very soon. The other issue was with the a/c. I couldn't find a happy spot and the fan was only set to hi. It was kicking on and off all night, which was a bit annoying. I may have to see if this can be changed when I return. All in all, a good stay.

    5
    « Great hotel »

    The hotel is very clean , the guest rooms are updated , the beds are excellent.the staff go out of there way to make you staff even better. You have many options for eating within walking distance ...

  • 5
    « Love this place »

    The ladies at the front desk are most accommodating when we had an overload of data use in our room. Tthey made sure that all 7 of our computors were working. I have stayed here at this hotel and love the pool also.

    5
    « Best Hotel Bed Ever »

    I'm travelling very 2nd week now for work Best Western High Road In, is the most comfortable travelling experience I've had. Will definitely be staying here again. Beds are oh so comfy, staff very warm and friendly, and it's a quiet place. Nice not to have to leave the building for breakfast as well, and good food. Thank You

    3
    « Convenient »

    I was travelling for an event and chose this hotel for convenience, having a restaurant, pool, etc. The food in the Restaurant/Lounge was just ok, but they had several tv's to catch all of the sports. The breakfast at the smaller restaurant had complimentary options which was nice. As for the room, the bed was very comfortable, and nice to have a fridge and microwave.

    5
    « Overnight stay »

    Lovely clean and elegant place and accommodation. We've stayed here before and will again, Thanks. Nice option for breakfast in the restaurant. Handy to downtown. Also very close to our children's places.

    3
    « Reasonably Priced »

    Older hotel but has been renovated and updated in the past two years. Check in staff is friendly and helpful. They have coffee and fruit set up for guests in the lobby area. The hotel does not have a breakfast area but you get a coupon to the restaurant attached to the hotel for breakfast up to a value of $10.

    3
    « No more than average »

    The staff were all very friendly and helpful and the rooms were OK and clean enough however the room I had was cold and I was unable to adjust the heater control in the room. I was also unfortunate enough to stay the same night as an ice hockey team who seemed to spend most of the night shouting and screaming in a drunken state so not a lot of rest was had. The food was no more than just edible in the restaurant so overall it wasn't a very enjoyable stay.

    5
    « A very nice hotel »

    We love coming to this hotel, when we are in town to visit family, They alway make use feel like their family. They will go out of there way too make sure our visit was just right. I even had all 7 of my grand kids come for a swim.

    4
    « Stayed in renovated wing »

    new and clean, good breakfast but small, soft bed, friendly staff, nice to have fresh apples, restaurant is under construction, pool looks good, would stay again, would recommend to others, have stayed before

    5
    « A Good Hotel in non touristy area »

    The Best Western High Road Inn is located in Edson, a town that seems to be weathering the Oil decline quite well. The majority of the guests the night we stayed seemed to be connected to the industry, and one item in the rooms made this clear. As soon as you enter the room there is a tray type boot mat by the door. The staff in all areas were helpful and friendly and went out of their way to make our stay enjoyable and friendly.

    4
    « Great place in Edson »

    I really enjoyed staying at this hotel. Years ago, I used to stay In Edson a lot for business purposes but this Best Western didn't exist then, but I wish it did. The room was very comfortable and clean and I had no problems with the internet. The staff were also very friendly and made the experience very worthwhile. I really enjoyed the breakfast in the adjoining restaurant and this is one hotel that I will definitely stay at the next time I'm in the area.

  • 4
    « Quiet place »

    Here for one night. Friendly desk staff very quiet place. Being renovated but still a nice stay. The free breakfast was good. Got a free upgrade to a mini suite, sort of a strange tv viewing area. Overall a pleasant stay.

    3
    « Best Western Inn in Edson »

    Pillows and beds are too soft. Room keys do not work. I'm glad it's pet friendly. It comes with complimentary breakfast; however, the breakfast is not a buffet style and you can only order one of the four breakfast items on a menu at the attached Chinese restaurant.

    4
    « The couples' trip on the Yellowstone Highway »

    The Best Western Hotel in Edson was reasonably affordable since the similar hotels in Jasper and Valmount, B.C. were costly due to high season. We stayed there overnight with much satisfaction. Breakfast was great.

    1
    « Wanted to stop for some rest but got none »

    Just attended wedding in Hinton so booked family here for night on way to Calgary. Big mistake! Should have driven straight through like my wife suggested. Baseball group here for weekend. Lots of loud noise, drunk people in hallway. Police circling hotel in evening. Didn't feel safe. Woke up 1am to guitar playing and people talking, went to front desk, who got security, but became loud again. Missed morning appt. Other families complained at check out too but agent didn't seem interested. Breakfast was only redeeming factor.

    5
    « Really nice, a pleasant surprise. »

    For a number of reasons, I had grown concerned about our visit to this BW in Edson. We'd visited with an Albertan during our traverse of Canadian Rocky national parks who had said "Edson, What's there?" indicating that Edson was a rough oil town. And we'd noted at the time that we reserved that this BW was not a designated a BW Plus. And when we arrived right after a big t-storm, the parking area was filled with puddles and even mud from oil workers' trucks. Well everything has been splendid. The rooms and common areas were clean and fresh. The attached restaurant served a great breakfast. We're going swimming now in a pool big enough to do laps. The desk granted us a late checkout at no extra charge. Good place. We'd stay again.

    4
    « OK Place »

    Friendly desk staff. The indoor pool has a neat looking water slide and several kids of hotel guests were having lots of fun on it. Our room had a nice table/desk so we sat our laptop on it and tried to plug it in, but there was no outlet nearby. We moved the table across the room to access an extension cord which was being used to power a bedside table lamp and clock. Outlets in lamp bases would be a big help. Loved the cooked to order breakfast served in the restaurant attached to the hotel. Eggs, bacon, sausage, ham, hash browns, etc. etc. were available at no charge to hotel guests. Would stay here again.

    5
    « Very Quiet, I think the walls are sound proofed ! »

    It was very quiet, you could not hear other rooms. I think they insulated or sound proofed the walls. The continental breakfast is in a restaurant with lots of choices. You can pay if you want to get bigger portions.

    4
    « Pretty decent - front desk was good »

    Pretty decent establishment - evening server was very friendly and helpful in the pub. Front desk was very helpful wit good suggestion as to where to find what was needed locally. Floor I was on was partially being updated - have to give the hotel credit - they are doing something in a positive sense. Room was clean and like a lot of places - lacking in electrical outlets in a convenient spot. Maybe after the work is done this will be improved. Breakfast was okay - at first was a little put off by the attitude of the server (that was two - one of a slightly larger built - not so happy). All in all a great stay. Guess she a had bad start to the day - guess she should have calm down before coming in to be on duty.

    5
    « Great experience »

    The staff at this location were the highlight. Very helpful and caring, and even remembered things we spoke about the previous day and inquired about it. Had a small issue of a repair that was not completed in our room when we checked in, but they quickly (and apologetically) took care of it immediately. I will definitely be staying there again.

    5
    « Very nice »

    Great place to stay - centrally located, very clean and spacious rooms. Staff were wonderful - very friendly and helpful. Nice to have a refrigerator, coffee maker and a microwave. Lots of outdoor parking. My stay included a choice of hot breakfast which was a nice perk.

  • 5
    « Great Stay in Edson »

    We stayed at the High Road Inn while visiting family in Edson. The hotel is a very nice place, it's clean and comfortable with nice sized rooms. The check in was fast and friendly. The rate includes a full, served breakfast that has several choices from the menu. Breakfast was very good. The pool is awesome, with a large pool, water slide and a nice sized hot tub. We enjoyed our stay here and would not hesitate to recommend it to family and friends.

    5
    « Recommended Hotel »

    Very good Hotel. I've stayed here 4 times in total and always had good experience staying here. The rooms are clean and consistently well kept the times I've stayed. Staff is friendly. Apples available at the front lobby are a nice touch and a value add. Included breakfast is also nice; Bacon/Eggs/ toast/Juice/Coffee are part of the menu and items are waitress served.

    4
    « Hockey trip #2 »

    We had such a great time in November, our hockey team stayed again. No issues with a large group of teenage boys that you wouldn't expect, and even less trouble. This helped the parents enjoy their time. Meeting room provided was a great area for everyone to watch the hockey game together after pizza. Thanks to the cleaning staff for the extra effort in the pool area because it was well used along with the hot tub. Restaurant food & staff were awesome.

    5
    « Always a great stay »

    First time staying in Edson and I'm glad I chose the Best western ..it had a local pub and restaurant attatched to it...so didn't have to go outside at all except for the reasons I was there...the room was excellent ....food was really good with western cuisine and Chinese food aavailable...the staff were very friendly...the only negative I felt there was was the pool and hottub...great facility but water was freezing cold in the pool and hot tub wasn't that hot but I imagine they have to accomadate so many different levels of.....happiness..lol but all in all it was a great experience and stay at this hotel.

    4
    « Great King bed! »

    Stayed in room 410 on our way & stayed in room 406 on our way back. Liked room 406 better as it was warmer & had a table to sit at. Easy low bath tub also. First time we have stayed here. Great location! Normally stay at another hotel but found this place very clean & comfortable. Women at front desk were quite abrupt. Not letting you get in the door before they are yelling; can I help you? But all was good. Have a lounge if you want a drink, a chinese restaurant or pub food available. There is also a quaint healthy restaurant in front of hotel parking lot called The Funky Fork. Small strip mall close. Hotel has great beds, but small pillows. Hot tub was closed & has small pool. Free parking & Wi-Fi. Elevator to fourth floor. No key needed in elevator. So no security. Used air miles so only cost around 23.00 both ways.

    5
    « Excellent hotel and staff. »

    Stay here on a regular basis for about four years. My home away from home. Donna and the entire staff are excellent. Hotel rooms are first rate. Clean, comfortable, and very well maintained. They pay attention to detail.

    2
    « Don't expect to be served in the restaurant if you have a breakfast voucher! »

    The rooms were clean and beds were OK, I found my room was very noisy due to the parking lot outside and the heavy equipment Went down for breakfast the following morning with voucher, waitress served me coffee relatively quickly (one time only), but after seeing the voucher she seemed to disappear into a different dimension! I waited patiently for roughly 40 minutes and the server never even attempted to come back to my table and take my order. I could understand this if the restaurant was busy, but it was almost empty. I finally left, very p***ed off and hungry. I told the restaurant staff & the front desk attendant that I wasn't impressed. My advice! buy a tent and a heater for the night, it will be cheaper. Definitely no value for your dollar!

    5
    « Home Away From Home »

    My title says it all, this is like a Home Away from Home for me. The staff all recognize me, and when I walk through the door the desk clerks are pulling my registration papers without asking my name or anything. The staff are all pleasant and friendly, it literally feels like home. The beds are great, no sore back in the morning, love it.

    2
    « Front Staff needs to go! »

    Beds were comfy and room was clean. We stayed in a "suite" - with a stained leather sofa and not much else. Livingroom area was extremely small. The worst part was the staff at the front desk. Wow....she needs a serious attitude adjustment!!!! We asked for our breakfast vouchers and she told us to go get them from our room! We told her we weren't given any and she told us, very rudely, almost yelling, that she NEVER forgets to put them in the card envelopes. We told her that she didn't check us in, that another girl did. Ultimately, we got the vouchers after a fight. Totally ridiculous. Why should we have to fight for what we paid for?!?!?! The vouchers are for the hotel restaurant - rude staff there too, though one of the girls was great. Food was fine. No frills. I also agree with a previous poster - our suitcase was rummaged while we were out. Found it interesting that the cleaning staff asked us, "Are you leaving for a while?" when we left. I've been asked before if a staff could clean our room but never been asked if we would be gone for a while to come back to a rumpled suitcase. We left no valuables behind so nothing taken. Hot tub was out of order. No work done on it that we saw nor was there any attempt to apologize or compensate us, other than a note on the pool door.

    3
    « Comfortable Beds VERY rude staff. »

    The beds here are great, the exercise room is good too. Breakfast is okay, but waitresses are unpleasant. Food at the pub is gross. The worst part of this hotel is the staff. One cleaning lady (who seemed like she had a disorder or some kind) harassed our dog. On one day when we went out for lunch our bags were clearly rummaged through. Several of the front desk women were very rude especially one old lady with shorter grey hair who always seemed to want to have altercations with guests. The two staff mentioned here should be fired. They try to rip people off with charges and room rates so make sure to check your bill and credit card statement after checkout.

  • 3
    « What you would expect »

    A typical Best Western new hotel, all facilities and services good but bland and unmemorable . Clean, comfortable and functional and at an average price for this kind of mass franchise chain. 2 double beds per room TV wifi good bathroom , fairly quiet considering it ok just off transCanafa 16 and in an industrial area. Ugly surroundings but town an easy walk away.

    1
    « What Internet? »

    Ill summarize my rant: -outdated rooms with few outlets and old appliances -noisy -smells smoky even in non smoking rooms ..and last but certainly not least.. -WIFI IS ATROCIOUS..dont even think of hooking up your facebook machine or trying to watch netflix. If youre like me and rely on the internet for work/entertainment then I suggest staying anywhere else.

 

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·Aus Richtung Highway 16 East: Das Best Western High Road Inn liegt direkt vor Ihnen.