Reiseziel
Dupont, Etats-UnisDas Best Western Liberty Inn DuPont JBLM liegt im Zentrum der Region South Puget Sound im Korridor der I-5, nur wenige Minuten vom Militärstützpunkt Joint Base Lewis-McChord entfernt. Wenn Sie nach Räumlichkeiten für eine unvergessliche Veranstaltung suchen, bietet Ihnen das Best Western Liberty Inn DuPont JBLM mit 140 m² Tagungsfläche viel Platz für bis zu 100 Gäste und eine moderne Ausstattung mit komplettem Speise- und Getränkeangebot.Das Zentrum der Stadt DuPont, der Wiege des Bundesstaats Washington, lässt sich wunderbar zu Fuß erkunden. Hier gibt es malerische Café-Bars und sechs nah beeinander liegende Restaurants, mit dem Liberty Inn in der Mitte. Neben dem State Farm Insurance Operations Center und nur wenige Minuten vom Amazon-Versandzentrum entfernt. Vor der Kulisse des majestätischen Mt. Rainier ist DuPont für alle Besucher die perfekte Ausgangsbasis für Reisen in der Region, ob privat oder geschäftlich. Sowohl Tacoma als auch Olympia (Hauptstadt des Bundesstaats Washington) sind nur 15 Minuten entfernt. Der internationale Flughafen SeaTac liegt weniger als 80 km nördlich. Von dort sind es nur weitere 16 km bis ins wunderbar kosmopolitische Seattle.Die Basis für Golfer in Washington. Dank sechs Golfplätzen im Umkreis von 16 km ist DuPont bei Eingeweihten als „Golf Central“ bekannt. Einer der Golfplätze ist Chamber's Bay Golf, Austragungsort der US Open 2015.Zahlreiche Parks und Wanderwege. DuPont ist bekannt für seine kilometerlangen Wanderwege und die 14 Parks innerhalb der Stadtgrenzen! Außerdem gibt es viele Spielplätze mit Schaukeln, Rutschen und anderer Kletterausrüstung für Kinder. Es erwartet Sie eine perfekte Oase mit 20 Hektar großen Parkanlagen, 19 km gekennzeichneten Wander- und Radwegen und fast 220 Hektar Freiflächen und Naturräumen.
Best Western
LABEL_ITINERAIRE
"Excellent stay in Dupont, WA"
Stayed at the Best Western in Dupont, WA for 2 nights. The hotel is located within walking distance of several restaurants. Excellent location, excellent neighborhood and excellent community. Since we had time to kill, we went for a walk in the neighborhood and found a park with walking trails a short distance away. Would definitely stay here again if in the area.
Jack Park, General Manager at Best Western Liberty Inn Dupont Jblm, responded to this review
Dear Toona Traveler316, Thank you for taking the time to complete our survey and give us a 5! We are so happy you enjoyed your stay in our little town. Our location is in the perfect spot, near several restaurants and shops in town. The trails near by are easy to get to and explore. We hope you will come back and see us again soon. Enjoy the rest of your Summer. Sincerely, Best Western Liberty Inn DuPont JBLM
"DuPont Do"
The location is beautiful even the front entrance is inviting with landscape and evening lighting. The King room was accommodating and well lit. The fridge was smaller than normal tho. We enjoyed the refreshing indoor pool and spa. Full breakfast was offered with lots of choices and usually there were 4 chafing dish hot items included. Staff was friendly.
Jack Park, General Manager at Best Western Liberty Inn Dupont Jblm, responded to this review
Dear ShannonsV309JN, Thank you for taking the time to complete our survey. We appreciate the positive feedback about our hotels landscaping and the rooms accommodations. We are happy you enjoyed our full breakfast with a lot of choices and our indoor pool and spa. Thank you for the recommendation about the fridge in the room we will be sure to share this with our management team. Thank you for the kind words about our staff we will be sure to share this with them. We hope you will come back and see us again soon. Enjoy the rest of your Summer. Sincerely, Best Western Liberty Inn DuPont-JBLM
"Priceline hotel"
For some reason, every hotel was booked like my usual Hilton doubles - Home 2 Suites and Hampton Inn, so I was happy I was able to spend one night in this hotel as bought off Priceline. The room was sufficient for one night stay and the beds were very comfortable. Being a Hilton Honors member, I am used to staying at Hilton properties and this property was upto Hilton standards minus the price. The staff was welcoming and the place is clean so no complaints.
Jack Park, General Manager at Best Western Liberty Inn Dupont Jblm, responded to this review
Dear Knighttravelmd, Thank you for taking the time to complete our survey and give us 5 of 5! We appreciate the positive feedback about our comfy beds in our rooms. Thank you for recognizing our staff and mentioning how welcoming they all are. We will be sure to share this with them. We hope you will come back and see us again soon. Sincerely, Best Western Liberty Inn DuPont JBLM Team
"Great hotel!"
Overall this is a very good hotel , however the pillows in our room were very hard and lumpy. I advise you to bring your own pillow, other than that everything else was great! The pool was very nice and the staff are great.
Jack Park, General Manager at Best Western Liberty Inn Dupont Jblm, responded to this review
Dear Gardenurse78, Thank you for taking the time to complete our survey. We appreciate the kind words about our team and we will be sure to share this with them. Thank you for the recommendation about our pillows. We are happy you enjoyed our pool during your stay. We hope you will come back and see us again soon. Sincerely, Best Western Liberty Inn DuPont JBLM Team
"Great Service * Super Clean * Great Price"
The staff is welcoming and amazing from check in to check out. The place is clean and inviting - both in the lobby, the rooms, and dining area. And the prices are great with a complimentary breakfast that is surpasses other hotels.
Jack Park, General Manager at Best Western Liberty Inn Dupont Jblm, responded to this review
Dear Guest, Thank you for taking the time to leave us a review and give us a 5! We appreciate the positive feedback about the cleanliness of our hotel and breakfast. We will be sure to share this with our team. We hope you will come back and see us again soon. Sincerely, Best Western Liberty Inn DuPont JBLM Team
"AMAZING STAY"
I stayed at this hotel for a work conference and the employees were very helpful. They answered all my questions and the housekeeping was amazing. I didn't have to wait or even ask for fresh towels. Definitely would recommend this hotel to anyone
Jack Park, General Manager at Best Western Liberty Inn Dupont Jblm, responded to this review
Dear Armyretired15, Thank you for taking the time to complete our survey. We are happy you enjoyed your stay. We appreciate the kind words about our housekeeping department. Our award winning housekeeping team makes sure all of our guests stay well stocked with fresh towels and room amenities each day. We hope to see you again soon. Sincerely, Best Western Liberty Inn Team
"ADA Sensitive"
We needed to stay in an ADA room but due to a snafu in room listings, one was not available when we arrived. The empathetic receptionist put us in a lovely upgraded room, near the elevator and near the breakfast room, which made it much handier for an 85-year old with a rollator.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Dear Jurney12, Thank you for taking the time to complete our survey. We are sorry you fell that the original room you stayed in was not ADA compliant. The room does qualify as an ADA room. Our front desk agent was more then happy to switch you to the spacious suite on the first floor. We hope you will come back and see us again soon. Sincerly, Best Western Liberty Inn Team
"Best Western Hotel experience"
Good breakfast choices, such as eggs, sausage, waffles, yogurt (individual); large, quiet roomy room; great shower pressure; friendly, helpful staff; close to freeway on-ramp but couldn't hear it, yummy teriyaki restaurant nearby.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Ms. Hjelm, Thank you for taking the time to complete our survey. We are happy you enjoyed our large variety of breakfast options and our spacious rooms with excellent shower pressure. Our location is highly sought after due to proximity to the freeway entrance and to the local restaurants near by. We hope to see you again soon. Sincerely, Best Western Liberty Inn Team
"Lord sweet Jesus!"
Sometimes you're predisposed to rave about a property – not necessarily unjustified - because you had already been turned down countless times by other establishments elsewhere due to lack of vacancies. This was exactly what transpired that night, when we had decided to venture upon the freedom of the open roads, albeit without arranging lodging reservations beforehand on a busy summer weekend. So much for the spirit of spontaneity. We had originally decided to explore historic downtown Tacoma, but due to lack of room availability in its vicinities, we were forced to seek shelter elsewhere, first in South Tacoma, then in Lakewood, then past the joint bases, and then finally in DuPont. During the course of our interminable search for a room, we had to venture into so many scary motel lobbies – even those belonging to ostensibly reputable national chains – with even sketchier clientele, often in various states of addiction and inebriation. Yes, it was a Saturday night, but we were entirely unaware of the utter breadth and scope of the diversity of magnitudes of desperation (including those of our own) in Pierce County, until that fateful evening. When the friendly clerk at this Best Western decided to take us in, we were at the point where we were ready to drop to our knees to convey our eternal gratitude. Perhaps it was ultimately a blessing that we ended up here, lest we were allowed into one of the preceding insalubrious properties, and who knows what horrors would have subsequently befallen upon us therein. While most of the guests here are decidedly American middle-of-the-road middle class, it does boast generous amenities for a suburban establishment, including an indoor pool, free breakfast, and cozy nooks in the lobby to work. While it wouldn't have had mattered much by that point in the evening, this lodge does cover all the basics: cleanliness, fair room temperature controls, noise levels under control (mostly parents with business related to the JBLM), reasonably comfortable bed, good toilet pressure and water temperature controls in the bathroom, sufficient supply of towels, acceptable lighting options in the rooms, just enough electrical outlets to charge your piles of modern junk, workable wi-fi, decent housekeeping, and helpful staff. God bless this place.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Bcbloke, Thank you for taking the time to leave us a review. After your long journey we are so happy you found us and enjoyed your stay. We hope you come back and see us again soon. Sincerely, Best Western Liberty Inn Team
"Close to SEATAC"
This was a clean and upbeat location. The off-street parking was a plus. There were several fast food locations nearby. The Grille inside the hotel was great! I was able to have a drink and a snack at the bar and share good conversation with other travelers. The room was clean and very spacious. I especially appreciated the high ceilings and updated amenities in the rooms. The Fitness Center was clean and offered several machines to work out on as well as complimentary earbuds.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Jenny, Thank you for taking the time to write a survey for us and staying at the Best Western Liberty Inn in DuPont. While we do not have a Grille at our location we do have breakfast every morning. We appreciate the kind words about our guest rooms and our fitness Center. We hope you stay with us again soon. Sincerely, Best Western Liberty Inn Staff
"Trip to DuPont"
Great location near JBLM and easy access to I-5. Clean, modern rooms. Pleasant staff. Varied breakfast offerings. Enjoyed location and proximity to so much that north western Washington offers. Worked well for us.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Sandra, We appreciate you taking the time to complete our survey. Our staff appreciates your feedback and can't wait to see you again in the future. Sincerely, Best Western Liberty Inn Team
"Quiet, friendly staff, conveniently located"
This hotel is conveniently located near small restaurants and other shops the rooms were clean, loved the jacuzzi tub in the room, The staff was friendly, the breakfast bar was great. They had scrambled eggs sausage patties on one morning, small breakfast burritos the next, coffee is exceptional. We will definitely stay there again
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Minxraven1, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your kind words about our hotel and staff. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn DuPont Team
"Best Western-Dupont, WA"
Friendly staff and overall excellent visit. Facility is super clean. Buffet breakfast service and area was comfortable and provided good guest seating. The seating helped to maintain social distancing from others while enjoying the available products and fellowship of other guests. Location was perfect for visiting family in the area. For me, the no pet policy was instrumental, critical in the decision to stay at this facility. Last visit endured stench of sharing a facility without this type of policy.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Swimmer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your kind words about our hotel and staff. We hope you will come back and see us again soon. Enjoy the rest of your Summer. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn DuPont Team
"Great place to stay"
My husband and I have stayed at this hotel 3x total of 7 days this year. The staff if very friendly and quit to help, the hotel lobby is clean and well situated, and the free breakfast is great. I think DuPont is a nice quiet town to stay and convenient right off the interstate. DuPont has alot of amenities close by.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Dear Climber306139, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for the kind words about our Hotel. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn DuPont Team
"Great hotel good location"
The staff was kind and helpful. The rooms were large, a very good size for the price. The pool was especially good for a hotel in this price range and the morning breakfast included was expansive. I would def stay there again when I return to the area!
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Dear LenagV8140VU, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate the kind words about our hotel and staff. We hope you will come back and see us again soon. Enjoy the rest of your Summer. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn DuPont Team
"Nice place"
Clean hotel with friendly employees and a great breakfast selection. Disappointed that pool was closed for entire stay of a week and hate the new Covid protocols that your room doesn't get cleaned while you are there for an extended time.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Mrs. Kurtz, Thank you for taking the time to complete our survey. We are sorry we did not exceed your expectations. We hope you will come back and give us another chance in the future. Sincerely, Best Western Liberty Inn Team
"Vacation"
One of the cleanness and friendly places that i ever had the pleases to stay at. would highly recommend. The staff goes out of their way to make sure that you are happy and if you need anything. it was always nice to be greeted every time you left or entered the hotel
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Mr. Dellosso, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your kind words about our hotel. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn Team
"Stay Play and have fun"
Stayed at the best western liberty inn, in Dupont as part of the stay and play golf package with the home course. Great deal. Very nice place to stay some good restaurants in walking distance and the Home Course is a great golf course. But it would have been nice if they had given us a few more mulligans upon check in :-)
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Robert, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your kind words about our hotel. We will give you more Mulligans next time!! Enjoy the rest of your summer. Sincerely, Best Western Liberty Inn DuPont Team
"Convenient and clean hotel"
We spent 4 night here as it was convenient to Steilacoom and the highway to Tacoma. We booked a large two queen room that had lots of space for the family. The area had restaurants and shops which was helpful.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Stephanie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your kind words about our hotel. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn Team
"Great Experience"
Very welcoming staff at front counter, rooms were clean and breakfast area was well managed with fresh food and clean serving/dining area. We all enjoyed our stay and will definitely return to this Best Western in the future!!
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Righhook19, Thank you for completing the survey regarding your recent stay at our property. We appreciate the kind words about our hotel. We appreciate your loyalty to our brand. Can't wait to see you again soon. Sincerely, Best Western Liberty Inn DuPont Team
"Very pleasant stay."
Very pleasant stay. Well-managed facility in a pleasant setting. Only a minute or two off I-5, but quiet, secluded, and apparently quite safe. The staff was friendly and polite, Everything was clean and in good working order. Plenty of parking. Plenty of choices at breakfast. We've stayed at Best Westerns all over the country and this one was as nice as any and better than most.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Gary, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn DuPont Team
"Amazing Front Desk Employee"
I originally had a reservation at Fairbridge down the street and when I checked in at midnight, they didn't have a room for me even though I had a reservation. I called Bestwestern and got a room. I was tired from driving 20 hours and extremely upset that this was how my vacation was beginning. I was venting to the front desk lady and she was so understanding and friendly. It's what I needed at that moment. My son recently got stationed at JBLM so I will be taking frequent trips to Washington and this is where I will be staying, just because that employee made all the difference in my night.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Mr. Mendoza, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Liberty Inn DuPont Team
"Resasonable Price, Spacious Clean Room and Great Location"
I would stay here again and would recommend it over other hotels in the area. It was clean, safe, and the room was spacious, especially since we were attending a wedding so had more than the usual amount of luggage.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Cheryl, Thank you for this wonderful feedback! We're ecstatic to hear our staff helped make your stay great and you enjoyed the surrounding area of DuPont. We look forward to welcoming you back! Sincerely, Best Western Liberty Inn Team
"Central Perks"
Great location, went all over the place, and found it easy to come back to the hotel. Clean, quiet, and a hot tub! What more could you ask for? This location is near a shopping plaza, not many open late restaurants so do not wait to eat.
Jack Park, General Manager at Best Western Liberty Inn Dupont, responded to this review
Crystal, Thank you for choosing to stay with us and for the kind words. We are happy to hear that you enjoyed your stay. We hope you come visit us again next time you are in DuPont. Chalon Director of Sales
"Hafa Adai Day Trip"
Friendly and helpful staff. Clean and feel safe location, especially close to the freeway. Quiet and comfortable rooms. Walking distance to a variety of restaurants and stores. Great stay and will be back soon. Thanks!!!
Andrew Song, General Manager at Best Western Liberty Inn Dupont, responded to this review
Thank you for this wonderful feedback! We're ecstatic to hear our staff helped make your stay great and you enjoyed the surrounding area of DuPont. We look forward to welcoming you back!
"Comfy and Clean"
The staff are friendly. The room was clean. The jacuzzi was clean. The breakfast options are great. The surrounding location feels safe. The parking lot was well lit at night. Coffee was perfectly brewed.
Andrew Song, General Manager at Best Western Liberty Inn Dupont, responded to this review
Thank you for choosing to stay with us at the Best Western Liberty Inn. We're happy to hear you enjoyed one of our rooms with a jetted tub and liked the surrounding area of DuPont. We hope you visit us again the next time you're in the area!
"Nice hotel"
Really enjoyed staying here. I was really amazed at the price of the King Suite with the jetted tub and fireplace. Better price than a standard king suite with less amenities at other branded hotels..
Andrew Song, General Manager at Best Western Liberty Inn Dupont, responded to this review
Thank you for the awesome feedback regarding your stay! We're glad to hear your enjoyed one of our rooms with a jetted tub. We hope to have another opportunity to host you in the future!
"Great Service"
We received great service from ALL the Best Western staff. We have stayed at Best Western many times over the years and are always satisfied. We always chose Best Western when it is available when we travel.
Andrew Song, General Manager at Best Western Liberty Inn Dupont, responded to this review
Thank you for the awesome review! We're happy to hear our staff made your stay an enjoyable one. We hope to see you back again soon the next time you're in DuPont!
"Dirty room and breakfast bar suck"
When I first arrived at the hotel at 4 PM it was a great check in however I had to check out at five to be at work by seven my bathroom had other peoples hair my room head I am bored with no iron my scrubs need it and iron The breakfast experience was horrible I actually had to end up buying breakfast at the Jack-in-the-Box around the corner because the Breakfast was not put out by 6 AM only three items were out highly disappointment
"A small hotel with everything you need!"
Although this hotel is small, it had everything you could want for a nights stay. The staff were very polite, friendly and helpful making sure we had everything we wanted. The breakfast staff even had a basket of gluten free items which I was glad of being gluten intolerant. The room was very quiet and even though it faced a road there was no traffic noise. The air conditioner/heater was also extremely quiet and the curtain kept the room nice and dark. My only fault with this hotel is the lack of signage, we went around it several times trying to find our way into it. The hotel is very new and the town is very small but it seemed to have everything we needed nearby.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Our team is delighted to hear you enjoyed your stay at Best Western Liberty DuPont. It was a pleasure hosting you and your valuable remarks are much appreciated. We hope to have the opportunity to welcome you back soon!
"Great property, clean room, and loved our fireplace"
The property, room, and service were awesome. We were very happy with our experience. The breakfast was as expected, mostly warmed frozen savory stuff, some breads/pastries, and a waffle station. The breakfast was on par with others. There are quite a few places to eat within a few blocks in this little planned community. Very walkable. We had some good pizza. We will definitely go back if we are in the area. We loved the two queen suite with fireplace. Definitely worth the extra $. Our daughter got the bed around the corner in the bedroom nook and enjoyed not being right next to us like in most rooms.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the opportunity to serve you and choosing the Best Western Liberty Inn. We are happy to hear you and your family enjoyed the layout of our DQ FP STE room as as the surrounding area of DuPont. We look forward to welcoming you back!
"Very satisfied costumer"
I found the staff very friendly and caring. The hotel was very clean and felt safe with the Covid conditions.The rooms had lots of space, were clean and comfortable. I definitely would stay at this hotel again!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
It was a privilege to host your visit to Best Western Liberty Inn DuPont. We're happy to hear you enjoyed our clean and comfortable rooms and that our staff was able to make your stay an enjoyable one. We would be honored to have you visit us again in the future!
"Amazing staff"
The front desk people were always very nice and helpful when I needed something or when I asked a question. The room was very clean and spacious as there are only doubles and king suites and I was just one person in a double queen.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for sharing a positive review of your experience. It's great to know our staff exceeded your expectations as we are very proud to serve our guests! Our team would love to host you again should your travels bring you back to DuPont.
"A True Asset to Best Western"
The rooms were amazing, clean and comfortable. The beds were great and the pillows were plentiful. The free hot breakfast every morning was amazing. It was a very comfortable stay and I will definitely stay here when I am in Washington State for business in the future.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to leave a review about your stay with us. We are glad to hear we were able to provide you with a comfortable stay and look forward to seeing you again the next time you're in DuPont!
"Great hotel"
We had a huge room with super comfortable beds and high qualify sheets. The room was very clean as was the entire hotel. The room was quiet and easy to find from the lobby. My family enjoyed the hot breakfast and I was given a tray to take food up to my kids in the room. I was surprised the pool and hot tub were open and will take advantage of them in the future. This is one the the best hotels I have ever stayed at and highly recommend it.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to review the Best Western Liberty Inn in DuPont. We are happy to hear that you enjoyed your stay and found your room to be pleasant and comfortable. We look forward to welcoming you back again the next time you are in the area.
"Excellent property and location"
Multi-day stay while visiting our son at Joint Base Lewis McChord. This property was really outstanding and a very good price. The hotel was immaculate from lobby to dining room to guest room. It's location is ideal with restaurants and other amenities within a few blocks. The town of DuPont has a excellent trail system accessible from the hotel without driving. Best of all, less than 5 minutes from the front gate at JBLM, made this visit perfect. Will definitely choose this hotel whenever we come here in the future.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking your time to share your experience at the Best Western Liberty Inn in DuPont. We are glad that you found our hotel to be immaculate as well as in a convenient location. We are looking forward to seeing you again the next time you are in the area!
"Pleasantly Surprised"
Set in a quiet neighborhood near I-5 this was a really nice hotel. We spent 3 nights here with our golder retriever. Pleanty of grassy areas around to walk him. The room was very clean and VERY quiet. We did not try the breakfast or the indoor pool. The front desk staff was friendly and helpful. We will stay here again.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for providing us with feedback regarding your stay! We're happy to hear you enjoyed your time here with us and we look forward to welcoming you back soon!
"comfortable room and great breakfast"
Friendly staff - they went out of their way to make sure I had peppermint tea in the evening. Comfortable pillow top bed. The breakfast was great and included waffles with plenty of toppings, biscuits and sausage gravy, rosemary fried potatoes, cold and hot cereal, pastries, fruit, yoghurt and several beverage choices.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us at the Best Western Liberty Inn! We're happy to hear you enjoyed your room and our complimentary breakfast. We hope you will be back to visit us again soon!
"Excellent clean and friendly property."
Thank you to this excellent property. Everybody is friendly and professional. The property is clean and updated and fresh. It is in a delightful , clean and safe neighborhood, very close to joint Base Lewis McCord, (jblm), as well as Tacoma as well as Lacey and Olympia Washington. In the middle of a heat wave the air conditioner in the room works great. In the middle of a covid pandemic all of the management is masked, with the masking signs as asked for by state guidelines, and everybody is polite and considerate.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for providing this awesome feedback! We're happy to hear that our room was able to keep you cool during the heat wave and we were able to make your stay an enjoyable one. We hope to welcome you back again soon!
"weekend away"
My stay was quite pleasant, the service at the front desk was exceptional! They were helpful and very professional, top notch service. Thank you so much! I will definitely return to Best Western Liberty Inn
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank for choosing us at the Best Western Liberty Inn. We're ecstatic to hear you enjoyed your time with us. We greatly appreciate your loyalty and look forward to welcoming you back!
"Lacking"
Hotel poorly set up and accommodated. First room in long time that did not have makeup mirror or bottled water for guests. Had to use tap water to utilize the provided coffee. The room was clean. The room was set up more like an under $100. room with the sinks and large mirror outside the bathroom and in front of the beds. If one person wanted to get ready early, everyone had to participate.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your feedback. We will be using it to implement improvements to ensure we offer a better experience for guests in the future.
"Exellent spoke center for our adventures around the Washington."
This location made a great hub while we explored Olympic National Park, Seattle and some of the surrounding areas. The fire was a great touch especially for my kids when we came in a little later after a evening fairy ride. Warmed them right up.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us and providing this awesome feedback! We're happy to hear that your family had a wonderful time while in Washington. We hope you'll visit us again if your family ever makes a trip back to the Pacific Northwest!
"Wowsers!"
Gorgeous, clean, stay here!! Stayed here with our family of 5. Was extremely impressed with the appearance of the hotel, cleanliness, details that made it feel like a true luxury hotel (magnification mirror in the suite). Beds were comfortable, water pressure was great, neighborhood and parking lot felt safe, good proximity to the services and the highway. We stayed at 9 hotels on our tour of the Pacific Northwest and this was by far our favorite!!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you so much for this awesome review! We're ecstatic to hear you enjoyed your stay with us and that we were your favorite hotel during your trip around the Pacific Northwest! It was a pleasure hosting you and please be sure to visit us again the next time you're in the area.
"Beautiful Facility with Reasonable Rates"
My husband, daughter and I traveled to the Tacoma area to deliver household items to my son who lives in Tacoma. During that time we celebrated my husband's birthday. We brought our dogs with us. The desk clerk provided me with 2 bags that contained dog treats and poop bags. I've never received this at any other hotel. The dogs liked the room as much as we did. The hotel was peaceful and quiet during our stay. We will stay here again.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Heather for this awesome review! It was a pleasure to be able to host your family and your dogs. We look forward to welcoming you back!
"Great Place"
Great place awesome staff and clean rooms. Arrived early with a college golf team and the staff got as many rooms early as possible. Breakfast lady was supper nice. Hotel is walking distance to many food options.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us at the Best Western Liberty Inn DuPont. It was a pleasure being able to host you and your golf team. We hope to see you back again the next time your team has a tournament in our area!
"Great Place near Joint Base Lewis McChord"
This location is amazing. It is close to the Joint Base Lewis McChord. The staff here is very friendly and knowledgeable. The helped out with questions about the area and recommendations of where to find certain items that were needed for our job. The rooms were very clean and the hotel is very safe. "Grab and Go" breakfast was a welcome surprise. We thought that there would be no options because of COVID but Best Western did not disappoint. Vending machines were well stocked and had many choices. Helped out when we would arrive back to our rooms late at night after a long day of work. There are many restaurants with in a two minute walk from the hotel. The water pressure in the shower was amazing. The queen room was very spacious and comfortable. The free WiFi was very fast and we never experienced any issues with it. Overall, our stay was amazing and we will be back there in September when we come back for business!!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you so much for the glowing review! We appreciate your kind words and are happy to hear you enjoyed your stay with us. We hope you had a safe trip back home and look forward to seeing you again in September!
"Excellent stay"
We enjoyed ourselves! The staff was very friendly and the rooms very clean. The only issue we had was with the wifi. Other than that, I give our stay a 10! We will definitely be going back to stay at this establishment!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us and providing us with feedback regarding your stay. It was a pleasure being able to host you and we look forward to seeing you again!
"Amazing hotel!"
Comfortable bed, clean hotel, but grab and go breakfast was amazing with warm breakfast sandwich, packaged pastries, cereal/oatmeal, juices, yogurt s, hot chocolate, coffee, and snack bars for later on the road or flight!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us and providing us with feedback. We're so happy to hear you enjoyed your room as well as our breakfast! We look forward to welcoming you back for another stay soon!
"Very nice hotel"
Our room was very nicely furnished, very clean, and quiet. Since our visit was during COVID, the breakfast in a bag was very nice - something for everyone. Hotel is within walking distance to a number of restaurants.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us and we appreciate your comments! It is nice to hear that you enjoyed your stay as well as the DuPont area. We hope to see you back soon!
"Couldn't have asked for a better location to stay during my transition to JBLM."
Staff was wonderful, facility was clean and the location is great. No issues with this hotel. Restaurants with in walking distance, running/walking trails nearby and 5-8 minutes from JBLM. Everything you need in a safe neighborhood!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Adam for choosing to stay with us and for the wonderful feedback! We're so glad your stay was an enjoyable one and that you got to experience the surrounding area of DuPont. We hope to see you again in the future!
"I would totally stay here again."
I had a great stay here. The staff was super friendly and helpful. The room was nice. The only thing is that some of our towels were dirty and had nasty looking stains when we got there. Other than that I had a wonderful stay.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Sophia for choosing to stay with us and for providing us with feedback! We've looked into the issue you experienced to ensure this doesn't happen again in the future. We hope to have the opportunity to have you here with us again!
"Clean!"
The hotel and room were clean. The location was not obvious because the city is planned and the neighborhood contains lots of trees. Easy on and off freeway. If you like German food, head a little way south on I-5 to Nisqually (not Old Nisqually, keep going), then straight on Martin way to German Diner. The room fee included vouchers for free golf at The Home Course. Be sure to reserve the room via The Home Course's website link. Covigeddon = sack breakfast of muffins, granola bar, and bottled water.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you BeljicaPeak for taking the time to provide us with feedback. We're so glad you enjoyed your stay and took advantage of our Summer Golf Fest Package which includes 2 free rounds of golf at The Home Course! We hope to see you again soon the next time you're in DuPont!
"Highly recommended place to stay!!"
After a 1500 mile drive from Arizona, we had to make last minute lodging arrangements for our visit with my daughter and her family at JBLM. We arrived at 6am and no one allowed check-in until after 3pm. We were exhausted and in need of some rest, luckily, we found Best Western Liberty DuPont!! They allowed us to check in early. The staff is very friendly, very knowledgeable, the rooms are clean, beds are comfortable, they are very accommodating, decent price, great location and overall a very welcoming feeling. I can't say enough how grateful I am for all they did for my family and I. Thank you from all of us for a fantastic visit!! Thank you for all you did to make our situation the best it could possibly be.
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you cghaskie for this amazing review! We are happy to have gotten an opportunity to accommodate you while you were in the area to visit family. These are some unprecedented times and our staff is thrilled to have been able to make your stay an enjoyable one. We hope to see you back soon!
"Clean and Comfortable"
Rented a room with a king bed and a jacuzzi tub and it was huge! The facility seemed very clean, as did the tub. The king size bed was very comfortable. Due to COVID, they couldn't do a normal breakfast so were given grab bags with a banana, bottle of water, mini-blueberry muffins, and a protein granola bar or Nutrigrain bar. Starbucks or McDonalds we're both close for other options. Neighborhood was very nice and we enjoyed walking to a restaurant for dinner. Our only complaint would be the location of the smoking area. It may not be within 25 feet of the front door, but it is right by where you unload your car.
"Nice Hotel"
Pros: - Price - Clean room - Sheets smelled disinfected and clean Cons: - Older hotel, showing signs of wear, but still nice. -Guest congestion. Had a family with multiple rooms, banging doors throught stay. Kid knocked on my door to solicit for his website). - Breakfast. Brown sack w/ banana, water, and breakfast bar. Other hotels are doing far more and better in this regard. Prior to COVID it was pretty decent.
"Weekend trip"
I have stayed at this location before. I visit my boyfriend who is stationed on the Military base nearby. It's very convenient and the staff have always been very nice to us. This time was different as we are in the middle of a pandemic and staff is going beyond to ensure safety of their guests. I did miss the hot breakfasts but they did offer a prepackaged alternative which was nice. I know I will be back soon!
Andrew Song, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us and providing us with feedback! It was a pleasure to be able to accommodate you and we look forward to your next visit!
"Everyone was so helpful"
The front desk and housekeeping made sure that we had everything we needed. Even during the pandemic. Very clean room, nice water pressure, great tv. Couldn't ask for a better place to stay. Hopefully next time we can use the indoor pool!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing the Best Western Liberty Inn while visiting DuPont and for your kind words during this unprecedented time! We are so grateful for your business and your positive feedback. We look forward to your next visit and hope you'll be able to use our newly renovated pool then!
"Quarantine Dream"
We love this hotel and highly recommend it! Had to travel to Washington during height of virus outbreak because daughter had baby early. We kept our 3 yr old grandchild while mom/dad/baby had to stay in hospital for 3 days. We stayed in our hotel room almost the entire time to follow stay-at-home requirements. The staff were so gracious & friendly, they gave us a big suite which allowed toddler to run around and not feel cooped up! We have stayed at this hotel before and loved it then and continue to HIGHLY recommend for staying during both great and unusual times!! Its location is so ideal with many restaurants both chain & home grown within walking distance. Beds were very comfy for helping weary grandparents sleep well even with all of the anxiety of both unusual events.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing to stay with us again at the Best Western Liberty Inn and for this wonderful review! It was a pleasure hosting you and your family and we're so happy to hear you had a great experience during this difficult time. We hope you had a safe trip back home and look forward to seeing you and your family again the next time you're in DuPont!
"Friendly hospitatlity"
The staff was kind, friendly, and helpful. Robin is awesome and made sure breakfast was enjoyable every morning. It was an easy checkout and checkin process. Great location and close to restaurants. Parking was always available.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for this awesome review! Our staff is so glad to have been able to make your experience an enjoyable one. We hope you choose to stay with us again the next time you're in DuPont!
"Tacoma stay"
Rooms in Tacoma were booked, found this new place in DuPont south Of Tacoma near Fort Lewis. The area around the hotel is one of those new city commuter towns it has a express bus to downtown Tacoma and downtown Seattle it could be used for sightseeing very close to interstate five the breakfast was exceptional rooms are clean area is safe highly recommended.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you very much for the great review and for choosing the Best Western Liberty Inn! We are very happy to have been able to take great care of you and glad you enjoyed the convenient area of DuPont. We hope to see you back again soon!
"Best Western Liberty INn Dupont"
We love this hotel. The rooms are spacious and the breakfast is very, very good. Lots of variety of things and the items offered each day are different. Would recommend this hotel!!!!! We have stayed here each year for State Wrestling tournament and love it!!!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Terry for sharing your experience with us and recommending our hotel to others! We're happy to hear you enjoyed your room as well as our complimentary breakfast buffet. We appreciate your feedback and hope to see you again next year during your state wrestling tournament!
"Great location and wonderful staff"
If you have a need to visit JBLM or the Tacoma/Settle area this is a great hotel in a very nice neighborhood. Very easy on and off the freeway. Many places to eat in walking distance and safe areas to walk both day and night.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for staying with us and for providing us with feedback. We hope to see you again the next time you're in DuPont!
"Valentine's last minute get away"
so im thrilled to write this for everyone. i am so excited to tell you this place is a REAL GEM! driving here was quick and easy its rt off the I 5 when you walk in immediately greeted by one and all. and everything i do mean everything is SPOTLESS! check in was less than 5 minutes. parking spot excellent. pool a little cool but warm after getting in. hot tub hot! clean people SUPER CLEAN! BREAKFAST WAS typical but HOT! fresh and...AGAIN CLEAN! super staff like a team of super heroes making sure you have everything you want. only one thing on the con list...you do hear traffic..but that is expected. we really appreciated miss Joann she went above and beyond for us! stay here and you won't be disappointed at all and we will definitely be back!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thanks Shirley for staying at the Best Western Liberty Inn and for your glowing review! Our staff takes pride in providing a welcoming atmosphere for our guests and knowing you enjoyed your stay means so much to us. We hope to have the opportunity to take care of you again soon!
"Our place to stay for everything PLU related."
This place is awesome! Easy on and off the freeway. Restaurants nearby. The staff is warm, friendly and always helpful. Great breakfast. Lots of choices. Pet friendly. We have stayed at this location so many times, the staff knows us on sight. Beds are comfortable. Rooms are always clean.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for this amazing review and letting us know about your stay! It's always a pleasure to have you stay with us. We look forward to your next visit!
"Great set up for the price"
Overall a great experience and would return again. Pet friendly and free breakfast! The staff were always available to render assistance or a great smile. Situated just off I5 and outside the DuPont Gate at JBLM.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Matthew for taking the time to let us know about your stay. It was a pleasure having you stay with us. We hope to see you again soon!
"Short Stay for Skating Weekend"
The hotel itself is your standard Best Western...nothing to write home about, but clean and nice enough. The staff was great though---we had a group of 30+ that arrived past 2 AM as our flight was severely delayed. The front desk person was friendly, helpful and efficient which was much appreciated because she had a group of exhausted parents and skaters with early mornings the next day. Also, I assumed that since we had a very early morning the next day, everything might not be out and ready for us for the breakfast that was served 6-9 (we needed to be out the door at 6:15). By 5:45 when we came downstairs there was food to be had and the full breakfast was completely ready to go right at 6. The breakfast ladies were also friendly and helpful. We took the automatic checkout. Overall, a great stay.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you so much for this review! It was a pleasure to host your group at our hotel and we're so happy you enjoyed your stay. If your group comes back for skating or even just to visit, we hope to have the opportunity to host you again!
"Great place/value awesome staff"
Great place/value awesome staff. Check-in/out was very efficient. Staff was very attentive. Facility was well organized and clean. Room was clean, bed great, some minor details of room may have been somewhat dated like tile in bathroom floor, but overall I would recommend and stay here again for sure.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for this review! We appreciate the feedback and are so happy you enjoyed your stay with us. We look forward to your next visit!
"Quiet room, quaint location."
Very nice hotel in a nice area, seemed safe. Room was very quiet despite being next to the elevator, ice, vending, breakfast room and lobby. Breakfast was all the usual, and included eggs, meat, and some canned fruit . Location wasn't suoer close to the shopping we needed, but it was a short-ish drive south to find what we needed . Had a pet friendly room. (There was a slight odor, but it wasn't offensive )
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful review! We are glad you stayed with us and hope to see you the next time you're in DuPont!
"Good Mgmnt Bad housekeeping"
We were moved to 3 rooms and all 3 had cleanliness/maintenance issues.Housekeeping had not done their job as they should have. Cleaning rags left inside spa. Management was very accomodating and quick to try to resolve all issues,
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the review. I am sorry we did not exceed your expectations with your recent stay. I have personally addressed the issues you had with our housekeeping staff to ensure this won't happen again. We hope you will consider giving us another chance to provide you with a superior experience.
"Clean"
The place is very nice from the outside and inside. The bathroom was clean and stocked with towels. The breakfast was great especially the waffle maker. This hotel had everything I needed for my trip.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you so much for the amazing review! We are glad you enjoyed your room as well as the waffles during our free morning breakfast buffet. We hope to see you again soon for another great experience.
"A pretty good hotel"
Overall, nothing amazing or un-amazing about this place. The room was very nice. I like the location - Dupont Station is pretty cool. Their breakfast was a bit iffy, I mean, it wasn't bad, but it definitely wasn't super great. Overall, the location and the room were the standouts for me.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing us and letting us know about your stay. We appreciate your feedback. We hope to have the opportunity to have you here with us again soon!
"Comfort and Convenience"
My family visited this hotel last weekend during a few college soccer games in the area. We were greeted by the cheerful, professional and attentive Joann. When we left after our one night stay, we were checked out by the affable Shenelle. This hotel is clean, comfortable and convenient. The room was spotless, the breakfast in the morning delicious, with something for everyone. My kids were especially fond of the fresh fruit and the waffles. Not to mention, the neighborhood is great for dog walking (yes-pet friendly) and picking up groceries or getting gas. Oh-and a Starbucks down the street. We'll be back!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you so much for this outstanding review! Our staff is so happy that we were able to make a memorable impact for you and your family during your stay. We are glad you were able to enjoy your room, the complimentary breakfast, and convenient location of our hotel! When in the area, please visit us again at the Best Western Liberty Inn!
"Couldn't Be Better"
Can't say enough about this really nice, clean, high-quality hotel. Everything was top-drawer, efficient, tidy, pleasant, well-located, quiet, orderly, problem-free. Would stay here again in a heartbeat.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for such a glowing review! It was our honor and privilege to have you stay with us. We hope to see you again the next time your travels bring you to DuPont!
"Pleasant surprise hidden in DuPont"
For various reasons we find ourselves needing to stay overnight in DuPont. Until just recently I didn't even know this hotel was there. You can drive right by and possibly miss it. But it has now become our go to for the area due to convenience, cost and cleanliness. Very pleasant staff and the rooms very comfortable.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for choosing the Best Western Liberty Inn and for submitting a review regarding your stay with us. We're so happy you enjoyed your stay with us as well as the convenient location of our hotel. We hope you'll have a chance to visit us again soon!
"Thank you !!!!!"
We recently stayed here thurs-sun and thank you so much for a wonderful stay!! The pool was perfect and the hot tub was hot :) breakfast was awesome , front desk was so helpful and nice . Made our Stay perfect !!! Thank you
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the glowing review and sharing your experience with us! We are so happy to hear you enjoyed pool and tub as well as our complimentary breakfast. We hope to see you back in Dupont, WA soon
"Great staff & nice rooms"
I stay at the Dupont location every week, while in the area for my work, and am very pleased overall. When I do encounter the occasional issue, they are very quick to figure out how to fix it. I highly recommend this hotel!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for sharing your experience regarding your stay with us! We feel very fortunate to have you choose us as your hotel while working in this area and we look forward to your next visit!
"Premier location"
Hotel is close to great food and ambiance.Conveniently located close to JBLM for those that need a great TDY hotel. Complimentary breakfast is a little above average. Indoor pool, and high speed internet.
"Dupont Best Western"
this hotel was wonderful. the staff upgraded me due to my status that no one ever mentioned to me before. the only downside is the pool. a bit small and every where is a splash zone so i wouldn't bring a book to read. but overall the hotel is a new stop for us
"Unfriendly staff"
Had an issue with my work issued travel card. Front desk agent laughed at the problem. Poor attitude because I "dropped my card on the counter" which apparently meant treat the customer bad. You probably won't have the same experience if you're on business to JBLM for DOD travel. But apparently don't drop your credit card on the counter or the front desk will be angry.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Hey Michael, thank you for taking the time to provide your feedback. I'm sorry to hear that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. Your satisfaction is important to us and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
"Beautiful hotel"
I really liked this hotel. Beautiful and nice big rooms. Very clean and very quiet despite being right next to I5. Plenty of food options within easy walking distance. I'd most definitely stay here again next time I'm in town.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the 5-star review! We are so happy you enjoyed your stay with us as well as the city of DuPont. We hope to see you back soon when you're in the area!
"Wonderful stay"
We had a fabulous stay at this hotel. The facility was very tidy. The staff was beyond polite and accommodating. Our room was clean. The beds were comfortable. There is adequate parking. It is within walking distance to numerous restaurants and shops. It was an overall pleasant environment. We will definitely being staying here on future trips to the area.
"Great Two Nights "
I stayed there the last two nights. The stay was very nice. I enjoyed having a continental breakfast. For dinner there are several great places within the hotel walking distance. I would most definitely stay here again if in the area for work.
"Thank you Best Western!"
Great service from beginning to end from the staff and team at Best Western Dupont! Chalon was outstanding and made organizing a block of rooms for our event easy! The rest of the team we encountered were equally awesome! Thank you from the Evergreen Storm Track Club!!!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
We are so happy that you and your team enjoyed your stay with us at the Best Western Liberty Inn. It was a pleasure hosting you guys and we hope you will visit us again soon!
"Awesome Hotel and Staff"
This is a great Hotel and the staff are very nice, polite, and helpful! The breakfast was good, fresh, and very well stocked. I want to give Shenelle Williams a special thank you! Shenelle went out of her way to help us out with our needs.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to submit a review and for your flattering comments about our hotel and staff. We are happy to hear that you enjoyed our breakfast and that we were able to provide a pleasant experience. We hope you are able to visit again soon!
"Close to the Jt. Air Base"
Overall this hotel was clean and in a nice area. You can walk to several restaurants and businesses. Their are parks near by and it is easy off freeway. Fairly quiet with nice size room. First person at front desk was wonderful and called us when our room was ready. Second person later at check in was not friendly at all.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Marianne for sharing your experience at our hotel. We are happy you enjoyed your stay as well as the city of DuPont! We look forwarding to hosting you again.
"Smelly"
Upon arrival, the staff was flirting with the customer for 45 minutes. Upon waiting patiently with a kid, I get to the front and ask for a room. They rolled their eyes and gave me the smelliest one. Go to the pool and there are unattended children in there. Try to sleep and dogs bark all flippin night. Positives.. smoking area, la e.g. ge pool, larger hot tub, pretty entrance area, rooms are on the larger side. Sure some of it wasn't their fault, for the most of it wasn't. But I wont be coming back.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Hi Lilly, Thank you for your feedback. I was disappointed to read that you did not have a pleasant experience and can assure you I will be personally looking into these matters. I know our front desk team will do everything in their power to check our guests in as soon as possible, however on occasion when we have an influx of requests from guests, it may take us slightly longer than normal. I wish you would have addressed these issues with us during your stay as guest satisfaction is of the utmost importance to us and we would have loved an opportunity to resolve and improve your stay. I hope your stay in DuPont was otherwise enjoyable and hope to see you back some day.
"Short distance to downtown Dupont and JBLM."
Used this Best Western to stay overnight for a wedding at the Joint Base Lewis McChord. Only 3.8 miles from the base. Even though this hotel is by I-5, my room was not noisy. A person can walk from this hotel to the cute downtown Dupont.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful review! We are happy you enjoyed your stay and liked the surrounding city of DuPont. We hope you will visit us again soon!
"Best BW Hotel!"
The hotel is located in a quaint, little town right off of the freeway. They have a nice pool and hot tub that my kids thoroughly enjoyed as well as free breakast with lots of options. My room was clean and their staff is very friendly (all of them always smiling). We definitely recommend this hotel to others!
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the great review! We are so happy you enjoyed your stay at the Best Western Liberty Inn. We hope you visit us again soon!
"Clean room, FILTHY pool."
Traveling with kids, we chose this hotel because it had a pool and not because of its proximity to our day-time scheduled activities. What a disappointment. The pool deck was not even close to clean, the water was yellowish-green in colour and when you weren't having to navigate around clumps of hair in the water you were reminded of the slimy bottom and accumulations of unknown sediment under your feet. We pulled the kids and ourselves from the pool mere minutes after getting in. The time in the pool was far exceeded by the time washing it off in the shower after. Just, nope.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. At the time you were staying with us, we discovered maintenance issues with our pool. For the inconvenience it caused, I am sorry. We have since addressed these issues and gotten the pool back to the standard that our guests would expect of it. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of.
"One of the best hotel experiences ever!"
The staff went above and beyond to make everything wonderful. The breakfast was amazing and Jenny was an excellent hostess! Cleanliness was evident everywhere. Thank you for one of the best hotel experiences ever! Everyone in our large group also had a very nice experience. Looking forward to staying again and seeing the results of the renovation.
BWLibertyInn-Andrew, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the great review! We are so glad you enjoyed your stay with us. I will be sure to share your wonderful comments with the staff. We hope to see you again soon!
"Best Western Liberty Inn Dupont Washington"
This hotel is located right off the I-5. Very convenient. The staff is very friendly and helpful. The rooms are big. Our double queen had two extra soft chairs and a desk along with tv, microwave, coffee maker. Breakfast was very good. Different items each day.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Terry, we are so happy you enjoyed our hotel and found our staff to be friendly and helpful. We feel our location is perfect as well at the Best Western Liberty Inn, DuPont, Washington. Please visit us again soon! Best Wishes, Deborah K
"Great room for the price"
We had a large group stay here for about 5 days. Most of the front desk staff were very friendly and knowledgeable about the area. Breakfast was very good with an excellent variety of food. The rooms were nice and spacious. We definitely appreciated them alloyus to gather in the dining area in the evenings. A great room for the price.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful review! We are so happy your group enjoyed their stay with us. Please come back and see us again soon! We will look forward to seeing all of you in the future. Best Wishes, Deborah K
"Wonderful experience, practical location and great staff!"
I booked a suite for my daughter's 14th birthday. I found a really nice deal on Expedia. The room was very nice, 2 queen beds with wall separation, a couch with a fold-out bed and fireplace (6 guests total). The receptionist was very helpful, she gave us great options for ordering food in. We also found a really good Mexican restaurant right across the street practically. They let us use the pool past the time as long as we kept quiet, which was a real treat. The morning breakfast buffet was included and full of yummy options including making your own waffles on the spot. The staff was super friendly, they also kindly gave us a later check out time so we were able to spend more time in the pool (clean, nice and warm). We will definitely use this hotel again!!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Gisele, for the wonderful rating and review! We are so very happy your daughters 14th birthday was a success and everyone enjoyed their stay here at the Best Western Liberty Inn, DuPont, Washington. We will look forward to your next visit with us! Best Wishes, Deborah K
"Quiet- Clean"
This hotel is quiet and very clean. King bed was comfortable but needs a thicker blanket and better pillows, the room is very spacious. Room amenities are accurate as described. However the Wi-Fi / internet was not working.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the review. We appreciate your comments and suggestions. Please contact us about the Wi-Fi/internet issues you experienced. We would like to investigate. From our research our internet was up. We hope you will visit us again in the future and let us assist you with the issues mentioned. Best Wishes, Deborah K
"Best Western in Dupont, Washington"
Everything about our stay was excellent. The room was very spacious, comfortable and cozy. The location was easily accessible and in a very nice newer community. The staff were all very helpful and friendly. The breakfast had something for everyone. The price was hard to beat.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the great review! We are so pleased that you enjoyed your stay at the Best Western Liberty Inn, DuPont, Washington. We hope that you will visit us again soon. Best Wishes, Deborah K
"Very nice property! Great room space."
We stayed with some out of town guests in a suite. Had the 2nd queen in a separate space which was nice when we were getting ready early in the morning. Our guests were able to continue to sleep. The room space was quite large. Very nice with extra people in the room. Lots of seating for all. Bathrooms were nice. The indoor pool was great. Property very nice. The breakfast was a standard hotel breakfast but it was included in the nightly rate.
"Best Hotel, Great Value"
We are local,but had to find a place to stay overnight on the mainland after attending an outstanding Christmas concert at Pacific Lutheran University on a Friday night. This hotel is very nice and a great value. Room had a fireplace, excellent bed and the breakfast was tops. Very clean, well-maintained. It's in the downtown area of Dupont, near some nice places for good casual eating as well as fast food. The front desk staff was very pleasant. And the winter price was right.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful review! We appreciate that you took the time to let us know how much you enjoyed the Best Western Liberty Inn in DuPont, Washington. We are so happy that you enjoyed our suite with the fireplace and our breakfast! We look forward to seeing you again in the future.
"Top notch"
This was an unexpected stay while I was with my partner, who is a truck driver. We were supposed to be staying in his sleeper, but things happened and another driver needed the truck for a run that night. We ended up here for the night. I had called as soon as we booked the room to let them know we probably wouldn't be in until at least 1. Due to more unforeseen issues, we didn't actually show up until around 3. Because of this, during their night audit they marked us as no shows which meant we could have ended up without a room... However, the awesome night clerk (I'm so sorry I forgot your name!) set us up in a room even though the computer system seemed to not be very cooperative. She left notes for the day manager about what had happened and told us that manager would clear up the weird charges that happened while she was working on the reservation. She gave us our keys and we went and passed out. The day manager, Shennele, was beyond accommodating as well. We went down at 9 to have breakfast before it closed and then went and talked to her. She immediately knew who we were, and had already reversed the extra charges and had it printed out for us. Check out was at 11 but she said we could stay until 12:30(which was when my partner thought we'd need to head out to get the truck) so that we could get some more sleep. We ended up leaving around 11 anyways due to work issues, but the offer was very appreciated. The room itself was clean and comfortable. I liked the bed and the shower had good pressure and lots of hot water which was a bonus. Breakfast was better than most free breakfasts I've come across at hotels: hash browns, sausages, waffles, biscuits and gravy, toast juice, coffee, hot chocolate. They even had a yogurt machine! The price was great, too. But the service and willingness to help was above and beyond. If I'm ever in the area and need a place to stay, this will be the first place I look. I've even told family that if they're ever over here that this is the place to go. Thank you for helping us and thank you for having such great staff and rooms.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for this wonderful review! We are so happy that you were taken care of by Shenelle and our night auditor. Our staff takes pride in doing whatever we can to exceed our guests' expectations. I will be sharing your kind words with all of our staff. We hope you will visit us again in the future.
"Great"
My grandson and I visited the Tacoma area to go to Museums.We stayed here Saturday and Sunday night.Saturday night I discovered I had forgotten a plug in for my phone charger cable.Went to the front desk ,and Chris loaned me one.I was quite happy.Then around 11 my grandson was starving,and McDonald's here closed at 11 pm,so Again I went to the front desk.The night clerk,I forget her name,went to the breakfast area and got him a bowl of cereal with milk,and a Danish.It totally hit the spot.It was a very peaceful place,and the hot tub and pool were a added bonus.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the great review! We are so happy you enjoyed your stay at the Best Western Liberty Inn DuPont and found our staff very helpful. We hope to see you and your grandson again in the future.. Best Wishes, Deborah K
"Great stay!"
The rooms were spacious and clean. The breakfast was good, many to choose from. Staff was very friendly and accommodation, with very quick check in. The kids had a blast at the pool, which was well maintained.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful rating and review. All the staff 'beamed' when you commented how very friendly and accommodating they were...it made their day! We appreciate you found the Best Western Liberty Inn very clean with spacious rooms and a good breakfast. We hope you will visit us again real soon! Best Wishes, Deborah K
"Close to Seattle"
I have been driving up and down I-5 between Portland and Seattle for over 20 years. Normally I stay in Kent or Seattle. I regret only recently discovering this hotel. It will now be my go to hotel in the area.Having stayed at Best Western properties for easily 75 nights a year, I can say that this property is underrated. Besides the amenities of the hotel itself. There are easily 20 places to eat within walking distance.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your wonderful review! We are all very pleased that you will be staying with us again in the near future and found the Best Western Liberty Inn, DuPont Washington to be your hotel of choice when in our area. We love our little community. So new, clean, friendly and so many restaurants within minutes of the hotel. If you like to hike, we have 14 miles of trails as well. Best Wishes, Deborah K
"Clean and Comfortable"
We stayed for 5 nights and 6 days in this hotel. It was very clean, staff was friendly and readily available for questions. The breakfast that was served every morning was excellent. They served something for everyone. We will definitely stay again and recommend to others.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Tamie, thank you for the great rating and for the awesome review. We are so happy that you found our staff friendly and available for you. You made our Breakfast Coordinators day by commenting how our breakfast was excellent here at the Best Western Liberty Inn, DuPont, Washington. We hope you will share your great experience with your family and friends. Best Wishes, Deborah K
"Very comfortable stay"
This hotel was very clean and had great accommodating staff. Our king bed room was huge and very comfortable. The room was very quiet and we were even near the elevator and near the vaulted ceiling opening to the lobby. The breakfast was okay, however there was a very wide selection of food. The best thing about this hotel was the easy access to base. You didn't even have to get onto the highway or deal with traffic. I am sure we will stay here again as we had a great stay!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your great review! We are so happy you enjoyed your room at the Best Western Liberty Inn, DuPont, Washington and found it so easy access JBLM military base. We look forward to your next visit. Best Wishes, Deborah K
"5 Stars!"
Best Western Truly is a Home Away From Home! I stayed there a few nights ago and just wish I could've stayed longer! My King Spa Room did have an Odor that I didn't appreciate but Elena moved us to an upgraded room that was so beautiful. I enjoyed the fireplace! She made sure we were well taken care of and accommodated. Im so thankful! The lobby is so open and beautiful the hotel looks new. The entrance of the hotel is tricky to find if you're coming off exit 118. But it's right next to apartment buildings. The breakfast was so delicious and breakfast host/attendant was super friendly. Thank your entire staff for me! I will be back!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the great rating! We are so happy you were taken care of by Elena and that you found the Best Western Liberty Inn to be your Home Away From Home! What a wonderful comment. We all look forward to your next visit with us. Best Wishes, Deborah K
"Great Place to stay!"
Employees are friendly and accommodating and this hotel has a warm, cozy feel. This is my favorite hotel in DuPont and I travel there every month and have stayed at multiple hotels in the area. I will be back again next month!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the great rating! We are so pleased to hear we are your favorite hotel. We appreciate your loyalty and look forward to your next visit with us. Best Wishes, Deborah K
"Best night ever"
I have never stayed anywhere that I have felt more welcome. Kris at the front desk was exceptionally helpful. The room was beautiful, clean comfortable. When I asked for extras (pillow, towel and coffee) during check in, Kris delivered them herself! I had asked for recommendations for dinner and she seemed to read my mind on what I wanted. Thank you Best Western and Thank YOU Kris.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Geri for the great review and the sharing your experience about Kris being exceptionally helpful. We are so happy you enjoyed your stay with us and that Kris was able to make your stay memorable. She is a real gem! We are happy to have her on our team. We hope you will visit us again in the future. Best Wishes, Deborah K
"Fantastic"
I cannot express enough on my fantastic stay at this best western in Dupont, WA. Their way of showing respect, care and professionalism is beyond imaginable. Kris and Elena at the front desk are simply the best and would always greet me when I leave and return. They would always ask how my stay would be or if there is anything they could do for me. Theresa, Emily and the rest of the housekeeping/breakfast team has made my stay so comfortable. I absolutely loved their eggs and sausage. Perfect breakfast and stay from a perfect staff. Thank you so much for making me feel like family while I'm away from my family. Always your customer...Geno.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful review and rating! We appreciate the 'shout out' to our entire team. Geno, It is so great to hear you enjoyed the hotel and our breakfast. All of us at the Best Western Liberty Inn look forward to having you stay with us again in the future. Best Wishes, Deborah K
"State fair trip"
Nice quiet area near restaurants which are close enough to walk to. Large nice decor and had three chairs in room as well as table for computer. It would have been nice to have some smaller pillows (less fluffy).
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the wonderful review! We are so happy you enjoyed the Best Western Liberty Inn, DuPont Washington and its location. DuPont is a hidden gem. We hope you had a good time at the State Fair and hope to see you again in the near future. Best Wishes, Deborah K
"Best Stay overall!"
You guys just need a freezer in your fridge. Once that happens, our trips will be even better :-D Other than that, we loved everything there. The indoor pool, their breakfast, customer service was amazing!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review. We are so happy you enjoyed your stay with us and loved everything including our customer service!. I believe the rating you gave us was in error? It implies you did not have a good experience. We hope to see you again in the near future. Best Wishes, Deborah K
"Elena at the front desk rocks!"
The staff here is very accommodating and Elena was willing to go the extra mile for my husband and I during our stay. The rooms themselves are very clean and basically brand new. Comfortable beds and lots of amenities for the basic rooms like a couch/sitting area, mini fridge and microwave, hair dryer and iron plus much more. Would recommend and would stay here again. Thank you Elena, we appreciate all your help during our stay!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
We are all so pleased you enjoyed your stay and enjoyed the Best Western Liberty Inn, DuPont Washington. Thank you for the great rating! Elena thanks you for the 'Shout Out' and all our team looks forward to having you visit us again in the near future. Best Wishes, Deborah K
"Guest"
Such a great place to stay for work or personal reasons! This place is always clean since I've been staying for the last couple of weeks. Elena and shenelle are some of the best people to just go out and help with anything you need, even giving places to see, eat or not to eat.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
We really appreciate the wonderful review! We are very happy you found the Best Western Liberty Inn, DuPont Washington to be exceptionally clean with a great staff. Thank you for being a loyal guest. Best Wishes, Deborah K
"Great visit"
I have had an exceptional experience at this hotel the receptionists Elena and Shantelle were very helpful my coworkers and I have had to get replacement keys more times then I can count and they help without hesitation everytime.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
We appreciate the wonderful review with a shout out to our front desk staff members. Our entire team loves to hear how they do and I am positive you made their day! We are so happy you had an exceptional experience at the Best Western Liberty Inn and we all hope you and your coworkers will visit us again real soon!. Best Wishes, Deborah K
" One-night getaway"
By far one of the best hotels I've stayed in in a while clean friendly great rooms wonderful beds I can't say enough about this place staff was awesome and the price was dead on. Start check in with easy front desk Personnel or friendly and went out of their way to make sure we were comfortable and in our room with no problems. The next morning breakfast was awesome. The variety was great. Once again I just can't say enough about this place will be back!!!!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Tony for the wonderful rating and review! We are so pleased you found the Best Western Liberty Inn exceptional. We love hearing about how we are doing and we will look forward to your return. Best Wishes, Deborah K
"Clean, convenient, friendly and great breakfast"
The town of Dupont, Washington, is a planned community of about 7000 inhabitants. The hotel borders one edge of the town. The personnel are very friendly and helpful. The rooms are quiet, spacious, and include a microwave, fridge and coffee maker. The bed is comfortable, with various pillow consistencies to match whatever firmness you require. The presence of the sink and mirror within the room means when you have the light on, any other person in the room will be affected (i.e., it is not a separate bathroom). However, the toilet and shower are in a separate room. There is a pool with spa/hot tub on the main level. There is an extensive buffet-style free breakfast included. Several hot, cooked items are available, while allowing you to prepare some of your own food too. Parking is free in the lot surrounding the hotel. This is very close to the combined military base, so expect a lot of military decor and personnel.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your great descriptive review! We are so happy that you shared your view on the Best Western Liberty Inn, DuPont Washington and the gem of town we love, DuPont Washington. We hope you will visit us again when in the area. Best Wishes, Deborah K
"Great Hotel"
This was a fantastic hotel at a great price compared to the rest of the PNW. Maria at the front desk was great. The room was large and clean. The bed was comfortable. I didn't notice it to be overly noisy. The amenities were really good. I loved the orange-scented soap and shampoo. Really happy with it.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your great review! We appreciate that you took the time to let us know how much you enjoyed the Best Western Liberty Inn, DuPont,Washington. We are so happy that you found the rooms to be large, clean and comfortable! We look forward to seeing you again in the future. Best Wishes, Deborah K
"Dirty"
Very hard to find a room, last minute, that doesn't cost a million dollars or isn't a hole. So we drove a little farther to stay here. The girl who checked me in was nice and helpful but when i got to the room, i leaned on the half wall next to the sinks and stuck to it. Pop rings and a piece of plastic wrap was sitting right there. The little mirror was covered in fingerprints, hand prints on the head board, little bits of paper like the carpet hadn't been vacuumed, cobweb hanging from the ceiling, a grungy dirt line from where the mop had deposited yuck along the board that separates the carpet from the other flooring and the hallway rugs were terrible. We had a 2 room king suite and only 2 towels were in the room. You pay more for a suite and I was not at all impressed that it was right next to the outside door on the first floor so we got to listen to the door slam all nite long. Breakfast was a disaster. The one girl slammed down a pan of eggs because she was so frustrated. Absolutely no one around at check out to even ask how our stay was. Would not stay again.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Paula, it is disheartening to learn you did not enjoy your stay and the room was not properly cleaned or maintained according to the high standards. We also are disappointed that you did not feel the staff was showing hospitality. Please know this is not our norm as you can read from our prior reviews. We will be immediately improve in those areas and fix the areas of concern. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you will return to see those improvements. Best Wishes, Deborah K
"Nice, clean, friendly!"
After a long trip north from Mexico with two minus ten hotels...both in the US...what a lovely respite. Clean, helpful friendly desk person, and quiet. Thank you! The only negative...skip the breakfast!
"Pricey for average accomidations"
Best part was hotel was within walking distance of family. Room was huge, but only needed it for sleeping, so would have rather had a smaller room for less money. Clean. Complained about tub not draining during shower, but it was never fixed. Sink outside of shower room, which would be useful if I shared a room. Bed comfortable. Fruit salad for breakfast only on weekends.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Ginny, we are disheartened to hear that you had a maintenance issue during your stay that was not addressed. We strive hard to exceed our guests expectations and feel very bad that this happened. Please know that this is not our normal. We hope that you will give us another opportunity to show our hospitality with a comfortable stay in the near future. Best Wishes, Deborah K
"Surprisingly great hotel and breakfast "
I'm usually at a Marriott or Hilton due to gold status with them, but the price in DuPont didn't justify the cost. The BW Liberty in DuPont has beautiful rooms, large and comfortable for my family. The location is perfect for walking on trails or neighborhood. Excellent hot breakfast with fresh potatoes, eggs, ... even soy milk in the fridge. The only negative is the gym, which is small- but they give free passes to the nearest fitness center nearby. Easy access from I-5. I will stay here again and enjoy the quiet comfortable rooms.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Rick for the wonderful review of the Best Western Liberty Inn, DuPont. We are so pleased that you enjoyed your stay and was able to experience our free pass to Anytime Fitness Gym. If you like to hike we have a wonderful trail to Puget Sound with its own private beach! We hope to see you again in the near future. Best Wishes, Deborah K
"Comfortable "
Spent a night to see granddaughters school band concert. Check-in was flawless, the staff was very professional. Our room was great. The only negative is it is a little difficult to find the entrance.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your wonderful review of the Best Western Liberty Inn, DuPont, Washington. We are so pleased to know you enjoyed your stay with us and hope you will share your good experience with your friends. Best Wishes, Deborah K
"Wonderful Hotel"
The Liberty Inn Best Western in Dupont, WA is a wonderful hotel in a beautiful location. The staff was pleasant and helpful. The atmosphere was quiet and relaxing. The breakfast was good and filling and the pool was clean and warm. My family of four enjoyed our stay and would highly recommend this hotel.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Starrla for your review! It warms our heart that you will share your stay with us with your friends. We are so happy that you enjoyed our hotel and hospitality at the Best Western Liberty Inn Dupont, Washington. We look forward to seeing you and your family again in the near future. Best Wishes, Deborah K
"Lovely boutique!"
If I am ever in the area again I won't look any further than The Liberty Inn! Staff warm and hospitable, amenities perfect, cozy room, etc., etc., etc! I will recommend this hotel to everyone I know in the future!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Anthony for your review! We appreciate you allowing us to show you and your family our hospitality here at the Best Western Liberty Inn, DuPont, Washington. We look forward to seeing you in the near future. Best Wishes, Deborah K.
"Liberty is our favorite place to stay in the NW"
Great NW hotel upgraded to a wetbar and spa room. The space was bigger than our living room and kitchen at home A fireplace too. No need to go to the pool and jacuzzi,but I love them too. Only flaw was the second tv wasn't working but we didn't need it. Best room we've ever had
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Kathy, We appreciate your review! We strive to exceed our guests expectations and will look into the second television issue . We are so happy you enjoyed your stay at the Best Western Liberty Inn in DuPont, Washington and look forward to seeing you again in the near future. Best Wishes, Deborah K.
"Best BW property yet"
This hotel, is by far, the best Best Western hotel we have stayed at yet! The staff are super friendly, the room was clean and large with everything in working condition! The indoor pool is warm and the hot tub, so inviting! Breakfast was very tasty and a great variety! Would definately recommend this hotel!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Val for your review. We appreciate knowing how we are performing as a team. All of us here at the Best Western Liberty Inn strive to exceed our customers expectations. We value your business and hope to see you again in the near future! Best Wishes, Deborah K.
"excellent customer service"
After being charged $250 for smoking when my fiance and I do not even smoke. we complained and left a poor review. A few days later the GM, Deb Kerner phoned me and was very apologetic about the situation and reversed the smoking charges and gave us a free night. Thank you Deb for correcting the situation , excellent customer service!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for retracting the prior review. We apologize that this situation occurred and look forward to exceeding your expectations in the future. Best Wishes, Deborah K
"DISHONEST House Keeping Staff - BOGUS charges !!!!!"
Dishonest Housekeeping staff claimed that we smoked in our room. Both me and my fiancee do not smoke in fact I'm highly allergic to smoke. We were not happy with the room, it was the Hot Tub Room, King Bed with a fireplace. The Fireplace did not work we called and they said there was a gas leak. The floors were filthy and had not been cleaned or vacuumed and there was an odor of gas in the room. We asked for proof and were told that it was the Opinion of the house keeping staff. DisHONEST. After reading the reviews we discovered that there were other complaints as well about the dishonest staff and bogus charges from house keeping. We are platnium members and will NEVER stay at another Best Western, will tell Everyone in our business and social networks about the dishonest treatment.
"Great Place to Stay!"
The best thing to say about a hotel is that everything went as it should! Convenient location is an area of restaurants. Could walk to get food and breakfast at the hotel was great....The cheese in the scrambled eggs option was a nice touch!...Close to Interstate
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you Gene for your review. We are so happy you enjoyed your stay at Best Western Liberty Inn DuPont, Washington. I will share your review with the staff, as I know it will make their day. Hope to see you again soon! Best Wishes, Deborah K
"Best Western Dupont AWa"
Excellent hotel. Hotel was clean and presented well. In-room internet is free along with a decent breakfast bar. The hotel staff were professional and the rooms were serviced regularly and all in-room amenities were serviceable.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Dear Randall; Thank you for the review! We are so pleased that you enjoyed your stay with Best Western Liberty Inn and look forward to seeing you again in the future. Best Wishes,
"Wonderful!"
This place was perfect for my daughter and me! It was clean and quiet. The pool was perfect and we had a blast swimming in it. I felt very safe since it was just my daughter and me. We loved every bit of it. She hasnt stopped asking me when we are going back.
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
From the entire staff, we are so pleased you enjoyed your stay with us here at the Best Western Liberty Inn DuPont, Washington. Thank you for taking the time to write the review and we look forward to your next visit. Best Wishes, Deborah K.
"Highly recommended but bring your earplugs."
Stayed one night to attend a meeting at the hotel and was pleasantly surprised by the hotel and staff. The hotel is newer and in great condition, and the staff was super helpful and friendly. The room was big and comfortable with a desk,, large TV, fridge, microwave and a quiet A/C unit. The only downside was the walls are thin and I could easily hear noise from the unit next door. Wear your earplugs and all will be well. As a bonus, the free continental breakfast included some gluten free items which I don't recall seeing before at other hotels. The hotel was a bit hard to locate because all my paperwork said it was the Dupont In but it has been re-branded as a Best Western and my reservation confirmation made no mention of that. Lots of free parking too!
Deborah K, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review! Your comments are appreciated. Hearing from our guests to what they enjoyed as well as suggestions on how we might improve are very important to us. We look forward to your next visit with Best Western Liberty Inn DuPont. Best Wishes, Deborah K.
"January 2018 Trip"
I again stayed at the Best Western Liberty Inn in DuPont, Washington for this trip. I am never disappointed in the outstanding service, comfort, amenities and the friendly staff. Christopher Rose and Nichols were there when I checked in, and it was as if they were waiting to assist a VIP guest, only that guest was ME! The value and service alone was Enoch to impress, but they seem to look for things they can do to please their guests. In addition, its proximity to JBLM is convenient and easy to get to. I HIGHLY recommend this hotel to anyone looking for a stress-free and relaxing stay for your visit to the area.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your rating and comments. We appreciate your feedback which is very important to us. Hope you will visit us again when you are back our way.
"Cannot beat the value!"
We had a HUGE suite with jacuzzi. It was clean, comfortable, and within walking distance to an amazing variety of restaurants. Staff were great (the breakfast room attendant was the best!) the complimentary breakfast was all you could hope for (eggs, potatoes, three meats, waffles, biscuits and gravy, fruit, yoghurt, etc., etc., etc) and the price was perfect. This will be our go-to for staycations. This has to be the best value for military families transitioning to/from JBLM.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and comments about your stay with our property. We appreciate the feedback and hope you will visit us again in the future.
"First Rate"
This is an outstanding business stay with many excellent features to enhance your stay. Clean room, fitness facility, business friendly features, great breakfast and dining room with a very knowledgeable and friendly staff.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and comments. We appreciate the feedback and hope you will visit us again if you are out our way.
"Great Christmas family vacation"
The Liberty Inn staff were great at helping accommodate an infant and toddler in our family. The hotel was festive and the breakfast was a plus. The hotel location was walkable to many of the town's amenities.We will stay here again the next time we are visiting the grandparents.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to score and review our hotel. We appreciate your feedback and hope to see you again in the future.
"Wonderful Place!"
Stayed for a family vacation. Staff was exceptionally service oriented. Room was comfortable. Breakfast was awesome. Located in a very nice neighborhood with shops and restaurants in close walking distance. Definitely plan to return next time we are in the area.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback and hope to see you again in the future.
"Good stay, helpful and caring staff!"
Helpful and caring staff. Clean rooms and quiet place to lay your head whether traveling for holidays or on a leisure trip. We didn't use the pool but we always notice how clean it is and the business center is clean as well.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and comments about our hotel. We appreciate your feedback and hope to see you again in the future.
"ABSOLUTELY OUTSTANDING"
The staff went above and beyond to help me when the hotel I was prebooked with could not process my Canadian Credit card. It was late at night and Clarissa had no trouble getting me a room. She was unbelievably nice and even gave this tired scared first time USA visitor a hug !!!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review about your experience staying with our hotel. We appreciate the feedback which is very important to us. We hope to see you again in the near future.
"travel experience"
friendly and helpful staff members and has new Wi-Fi and cable services. breakfast is the standard continental breakfast items. Parking can be a little tight especially when there is conferences going on.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and feedback. We appreciate you taking the time to write a review which is very important to us. We hope to see you again in the future.
"Great experience"
Great experience! Have stayed here many times and it's always a good experience. Clean, reasonably priced, friendly staff, decent breakfast, comfortable beds, safe and clean area, ok parking. We will be back!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and comments. We appreciate your loyalty to our brand and hotel in particular. Look forward to seeing you again in the future.
"A good value for the Money!"
New and modern. Most convenient to access by freeway, yet traffic noise not a problem in the room. A few good eating places nearby. Excellent breakfast. on site. Quiet hall way. The room has several outlets for your computer and cell phones.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to review and comment on your stay with our property. Your feedback is invaluable to us to help us grow and improve our services. We hope you will visit us again in the future.
"Lovely hotel"
Hotel is quiet indoor pool for kids is great breakfast in the morning included is a nice addition to the stay in room wifi has great signal as well overall my stay here was great and I'd recommend this hotel to anyone
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review and comment of your experience staying with our hotel. We appreciate all your comments which lets us know where we are strong in our service and where we need improvements. We hope to see you again in the near future.
"Perfect!"
Great price, great quality. Perfect location - Walking distance from anything you would need. Friendly staff, clean rooms. Definitely sign up for their Rewards Program!! I'll always try to stay with Best Western.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and signing up for our rewards program. We appreciate your loyalty to the Best Western Brand. Hope to see you again in the future.
"I'll be back"
I stay at Best Western Hotels all the time and from check in to check out I had a great experience at Silverdale Beach Hotel. Friendly, professional and helpful staff; clean and spacious room with big desk to work. Good breakfast, good value...I'll be back.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the feedback. Safe travels and hope to see you again in the future.
"Survey"
The Decour & Interior Design Was Pleasant & Trendy The Room Was Very Clean & Comfortable. Enjoyed Spending Time In The Hot Tub. Staff very helpful & Friendly. Vending Machines Were Accessible With A Wide Selection Of Treats. I Have Allergies To Pets & The Hotel Has A People Section Area and Pet Rooms.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your feedback which is very important to us. I am happy to hear your stay was a pleasant one. We hope to see you again in the future.
"Visiting our soldier"
The hotel was very difficult to locate, even with GPS. Better signage is needed. We were told the pet fee would be waived when we checked in. It wasn't. Saying the associate was new isn't a good reason to change what was offered. Other than those two issues, our stay was very relaxing and enjoyable.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review of our property. We are currently looking at adding additional signage but approval from the surrounding property owner as well as from the City is required. I do apologize there was a miss communication regarding the pet fee. I will be looking into this further. We hope you will visit us again in the future.
"Best Western in DuPont Washington"
Front desk employees were very helpful and attentive. Very clean, lots of amenities, plenty of eating establishments within walking distance. Very close to JBLM. Right off the I-5. No traffic to contend with in the morning or afternoon.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback and hope you will visit us again in the future.
"Best Western in Dupont"
My 12 day business stay was quite pleasant here. It was close to multiple eateries, and although they have a small fitness room, they do provide free access to a club 2 miles away. Room are comfortable. Hot breakfast provided daily and they were flexible about opening 1 mins early since I had to leave for work just after 6a -- that was appreciated. Fairly good selection of breakfast items.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. Your feedback is much appreciated which helps us grow and improve where needed. We hope you will visit us again in the near future.
"Exceptional Service!"
Chalon and Moriah were phenomenal! Every issue addressed with an apology and a prompt fix! Room was super clean and smelled fresh. Beds were perfect, internet was fast enough and business center easily accessed from the lobby. Breakfast was adequate with questionable as to whether or not it was Gluten Free egg stuff. Just stay away from the hashbrowns... neither hash nor brown
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write comments and review of your experience with our property. We appreciate your feedback which is very important to us especially on what we can improve in our breakfast. We hope you will visit us again in the near future.
"EXCELLENCE OF LUXURY"
This best western is a VERY GOOD example of what excellence would be to all people from all countries. Too many are not changing sheets (smell someone else's under arm pit! smoke, ..), or the alarm is on when you arrive. No shampoo, or soap for men... Management need to watch over their so called assets or they will lose it when people stay at other hotels.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the feedback and hope to see you again in the future.
"Bed bug bites"
Appearances of the hotel were fine, the staff was fine, the amenities were in line with the cost of the room. However, upon waking up in the morning I discovered SEVERAL bed bug bites on legs and wrists.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
I do want to apologize for the issue you had with the room. I want to assure you that we did a thorough inspection of the room and cleaning. We did not see what it was you were bitten by but we are making sure the room is cleaned and treated just in case. Thank you for taking the time to write a review of our hotel, all feedback is very important to us.
"What an outstanding experience for golf"
I brought a group of 9 golfers to Dupont to play Chambers Bay and other courses for a week. I dealt with Morhia from the initial inquiry to the end of our stay. She and the hotel helped craft our entire golf experience including obtaining times for us at courses and excellent rates. We had the two room suites and everything was excellent. Breakfast each day provided hot and cold items and was varied. The entire group was impressed with the experience from the hotel which is centrally located near many golf courses. We couldn't have asked for a better time. Highly recommend this place!!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of your experience with our hotel. We appreciate your feedback and am glad to hear that all went well. We hope to see you again in the near future.
"Excellent Stay"
Excellent stay in every way: service, room, breakfast, location. Plan to stay there in the future every time we travel to visit our daughter. A little difficult to find but excellent parking and room access.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback and hope to see you again in the future.
"Great location"
Nice location and restful stay for a business trip. Clean room. Friendly staff. Good breakfast. Nice hot tub. Small but adequate pool and fitness room with extra guest towels. Central location for JBLM, Olympia, and Tacoma.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for the review of our property. We appreciate your feedback and hope to see you again in the near future.
"Very Pleasant Stay!"
The Liberty Inn in Dupont is a very clean, pleasant place to stay. The rooms are modern, tastefully decorated and large. Everything you need is in your room - fridge, microwave, etc. It was also very quiet. I was on the side of the hotel over the lobby, not the street side, on the third floor. I booked thru a hotel site well in advance of my visit. I feel I got a great price for the Dupont area which tends to be a bit pricey. The hotel is well within walking distance of downtown Dupont. I will definitely visit this hotel again, and would recommend it to anyone.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our property. We appreciate the feedback which is very important to us. Hope to see you again in the near future.
"Nice clean hotel"
This hotel is centrally located downtown and has nice amenities and is very clean. We stay here often when we visit our kids. It has a nice pool and a decent breakfast. Is within walking distance of downtown.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete the review of our property. We value your feedback. Hope to see you again in the near future.
"I loved it"
I really enjoyed my stay. The staff are professional and very friendly. I had two queen need and the mattresses felt so good. I became a member for their rewards which have some good perks. Thank you DuPont staff.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the feedback. We hope to see you again in the future.
"beautiful room"
We only stayed one night at the Best Western in DuPont, but the room that we had was fabulous. Large room with separate seating area, televisions in both areas, gas fireplace. We did not stay for breakfast so I can not comment on that
tpake1791, Guest Relations Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. Your feedback is very important to us. We hope to see you again in the future.
"What a surprise!"
Great location for my business meeting. Large rooms with nice linens. Good size bath and great sinks. Microwave and several vending machines with snacks. As close to home made breakfast as you could get. New treadmill worked wonderfully. Everyone was fabulous! Close to several restaurants. Most in walking distance. Will stay again!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of your experience at our property. We appreciate the feedback which is very important to us. We hope to see you again in the future.
"Comfortable beds"
Most comfortable sleep I have ever had at a hotel. The room was very clean and the bed was so comfy. All of the hotel staff were courteous and helpful. Breakfast was yummy. Lots of variety and love the waffles! Easy walking distance to many good restaurants in DuPont. I will definitely stay at this hotel again!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback which is very important to us. Hope you will come back and visit us again.
"Best Western DuPont WA"
Great hotel! Very clean, quiet, everything worked. This hotel is situated in what I'd call a planned community; stores, banks, restaurants fuel all within easy walking distance. Noted visitors from Canada to as far east as NY and VA. Staff friendly and respectful. Breakfast was great!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback which is very important to us. Hope to see you again in the near future. Take care.
"Pleasantly Surprised"
I had never stayed at a Best Western but I was surprising impressed with every aspect of my stay . The staff was gracious and courteous. The room was clean and nicely maintained and the breakfast was fresh and tasty!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback which is very important to us. Hope to see you again in the near future.
"good"
Very nice place to stay rooms well insulated and no sound from outside was heard unless we tried to listen. I would stay at this place again. very close to family within walking distance. work out room was adequate for our needs and the pool was great. Too!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback which is very important to us. Hope you will visit us again in the near future.
"My new "Go To" when training at Camp Murray!"
I'm looking forward to sleeping in my own bed tonight. But I just want to say, my accommodations the past couple of days have been great! The staff was awesome! Everyone from check-in, to the morning breakfast staff and even the person who cleaned my room, did small, personable things that meant a lot. The place was clean, affordable and my room and bed comfortable (which is saying a lot for me!). I will be keeping this location as my place to stay, when training at Camp Murray!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate your feedback and loyalty to our brand. See you the next time you are in time.
"Very nice hotel"
Thank you Liberty Inn. Very nice hotel. Close to restaurants with a little General store down the street. The lobby needs help with its interior decoration. The furniture is small and bland and not particularly welcoming. But the rooms, pool and breakfast are great.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback which is very important to us. We hope to see you again in the near future.
"Great Stay in Dupont"
Found this hotel to be the most affordable on the I-5 stretch. Coming from Montana wasn't sure what would be around it. Was traveling to visit family and was pleasantly surprised with the staff, location, pool, breakfast, and nearby stores/restaurants that were within a 5 minute walk. Great little stop of the interstate after sitting in the typical traffic. Will stay again.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback which is very important to us. We hope to see you again when you come around to our area. Safe travels to you and yours.
"Great experience"
Friendly staff, great location and clean place to stay. Located in a small downtown setting with plenty of small businesses around to enhance your stay. Big breakfast to start your day, a nice pool and spa, also a workout room to use.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our property. We appreciate your feedback which is very important to us. We hope to see you again in the near future.
"We'll be back :)"
Great hotel with friendly and helpful staff. This is a hotel that our whole family was comfortable at. We enjoyed our breakfast and the use of the pool and spa. Thank you for making our little holiday extra special.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the feedback which is very important to us. We hope to see you again in the near future.
"Great"
The hotel was presented very nicely and the overall service was great the price was very inexpensive and i LOVED the whole look of the entire hotel was very nice i enjoyed my stay overall. I loved it and would definitely stay there again.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback which is very important to us. We hope to see you again in the future.
"50th Anniversary"
We were part of Family and friends who celebrated their 50th Anniversary. The staff was extremely courteous and helpful, especially the breakfast hostess. I would recommend this facility to anyone. The surrounding neighborhood was pleasant and offered an excellent choice of amenities.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the feedback which is very important to us. We hope to see you again in the future.
"Great staff, decent accommodations, free breakfast!"
Just about any breakfast item you would want, they pretty much have it. Bed was comfortable with large feather pillows (not my favorite, but passable.) In room coffee, microwave, fridge. Restaurants within walking distance. Close to I-5 and JBLM. Ample outdoor parking.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate your feedback which is very important to us. Hope to see you again in the future.
"Hotel Review"
Overall, nice hotel, good location. Breakfast was pretty good, nice selection of food items. The room was not dirty but it could have been cleaned better. Paper on the floor and a toy left behind from previous guests. A closer eye on the floor would have caught both items, they were not hard to spot. Still, I would return and stay again if I needed to.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback which is very important to us so we may improve our services for guests in the future. We hope to see you again in the future.
"Excellent Service"
I booked a room with short notice of business travel and they were able to accommodate me. The service was great and the staff assisted me with a list of places to eat close by. I will definitely use this hotel in the future.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete write a review of our hotel. Your feedback is very important to us and hope to see you again in the future.
"Visiting Army son"
This is our second time staying in the Liberty Inn. The first time it wasn't owned by Best Western, yet. But, both times were an excellent stay. We were visiting our son, and family, who is stationed at JBLM. The hotel is only about three miles from his home on base in the town of Dupont. It's a beautiful little town.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of your stay at our hotel. We value your feedback very much. We appreciate your loyalty and hope to see you again in the future.
"Spacious, clean rooms"
The front desk staff were extremely helpful, professional, and kind. They recommended local places to eat and visit. Nice size rooms that were kept very clean. The breakfast area was well laid out and organized for easy access. I Would definitely recommended this hotel.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate your comments and feedback which is very important to us. We hope to see you again in the future.
"Excellent hotel, very highly recommended."
This is a great hotel. Clean, up-to-date with a big room that accommodated our family of five. Better-than-average breakfast. Decent wifi-most hotels have spotty wifi. Highly recommended. Only caveat, it's a bit of a commute to Seattle, about 45 minutes, but it was worth it.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the feedback and comments which is very important to us. We hope to see you again in the future.
"Excellent!!"
Beautiful hotel! Exceptional service! We booked this hotel at the last minute. The staff was incredibly helpful. The breakfast room was large with lots of choices. There was plenty of space in our room. Lovely hotel!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate the feedback and comments which is very important to us. We hope to see you again in the future.
"Got me to the Church on time!"
I was flying into Seattle on the day of a friend's wedding. This BW was the least expensive, closest to the event and most friendly when I booked over the phone 2 months earlier. 75 mins before the wedding I booked an Uber ride that would take 20 mins to get me to the event. At the last minute the Uber canceled my ride. The front desk woman, knew time was getting short so jumped in to help me, a new Uber user. She tried a taxi and then found another Uber, personally talking to the driver with short-cut driving suggestions and stressed the urgency of getting me to the "church" on time. She stayed with me until he arrived and sure enough I go there in time to see the bride walk down the aisle. The room was huge, Jacuzzi was great, delicious breakfast and coffee all night! Highly recommend!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review and your experience with staying at our property. Your feedback and comments are very important to us. We appreciate it very much. We hope to see you again in the future.
"Awesome hotel in a great area!"
Came to town for a wedding and to visit family. My wife and 2 kids stayed at the Best Western Liberty Inn for 8 nights and were very happy we decided to book here. The hotel is situated in downtown DuPont and is within walking distance to many restaurants and the local "General Store" The interior of the hotel seems spotless and is in impeccable condition. Our room was clean and quiet and the staff was very accommodating to any needs we had. Housekeeping was awesome as was all of the staff we encountered. Breakfast at this hotel was one of the best parts of staying here. Having 2 kids and being able to start the day with a nice hot breakfast to include scrambled eggs, sausage, a Belgian waffle maker, cereals, toast and other breads and many other items was a huge plus. Pool area was also very nice and any other aspects of the hotel not mentioned here were also great. Overall a great stay and highly recommend this hotel.
"super clean!"
The hotel and rooms were clean! The staff was friendly and helpful! 13 local eatery's and was offered a map of walking distance to all of them! We used the pool and hot tub. It was clean and did not burn from to much chlorine. The fitness room is small but has two cardio machines and a couple of strength training pieces! In our short time there we made the most of it! Really enjoyed the area and the stay!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback which is very important to us. We hope to service your lodging needs again in the future.
"Military family visit"
BW was central to amenities and to base. Easy on/off to I5. BW was quiet, nice, secure area. Restaurants within walking distance. Wifi was good, pool and hot tub were clean and enjoyable. Breakfast was typical for hotel. Good coffee bar.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate the comments which is very important to us. We hope to see you again in the future.
"Excellent choice for hotel near JBLM"
Hotel was clean, well-maintained and staffed by friendly people. Room was spacious and in excellent condition. Beds were very comfortable with good linens and pillows. Bathroom was clean and the shower had great water pressure. Breakfast was solid but unspectacular... the standard continental gig with eggs, bagels, waffles, yogurt, cereal, etc. It was kept well-stocked even later in the AM. Room was very quiet except for one night when someone let their children run around in the adjacent room until midnight. Surrounding neighborhood has many options for restaurants within a short walking distance as well as a coffee store and smoothie shop. Neighborhood was clean and appeared very safe. Went for several walks and runs and didn't see litter, graffiti or homeless people anywhere. Very short drive to JBLM and even one gate you can get to without getting on the Interstate. Plan on staying for my next visit later in the year.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate your comments and feedback which is very important to us. We look forward to servicing your lodging needs again in the future.
"Nice hotel in a nice location "
Very nice hotel in a nice location , some small shops and a Starbucks are within walking distance . Clean rooms , nice front desk , checkin took literally 5 min . Pool and hot tub are clean . Breakfast was ok about average for a continental breakfast . Beds are comfy ! We had a nice week in Washington visiting family and would stay here again !
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate your feedback which is very important to us. We hope to see you again in the near future.
"Great hotel for the price, very near JBLM"
Great hotel for the price (we got a great deal that was less than the military rate on priceline). The staff is amazing, the beds are pretty uncomfortable (woke up every night with a sore back, but could be from other causes), ad the location is perfect if you're making a pcs to jblm.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your comments and hope to see you again in the future.
"Great stuff"
We stayed at Liberty inn on our way to and back from Seattle. We liked the stuff. They were very friendly and nice. The rooms were well decorated and spacious . We also liked the breakfast. The cafeteria was specious well maintained. Food was good too.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate your feedback which is very important to us. We hope to see you again in the future.
"Clean, quiet accomodations"
Excellent place to stay, right off the freeway but a very quiet hotel. The breakfast was great and the staff was very pleasant, went out of her way to accommodate. The front desk staff were very nice and helpful. Parking was easy, nice location.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel and your experience with staying with us. We appreciate your comments and hope to see you again in the future.
"4th of July 2017 Experience at Best Western Liberty Inn (Dupont, WA)"
Great overall experience with nothing but good things to say about the location, staff, and treatment while there. The location is in a safe environment and close to both the Army and Air Force Bases- respectfully and there are quite a few restaurants within walking distance. Parks are as well.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate your feedback and hope to see you again in the future.
"4-day stay was nice- as expected"
Traveling for a family Wedding, I stayed just prior to the July 4th holiday. The room was nice and close to a new shopping/restaurant area just off the freeway. I bit odd entry to the complex but was able to walk to dinner. The room had a window to open, and I enjoyed the fresh air and weather was best I've seen in Washington in years for this time of year. The breakfasts were great with eggs, and anything one could want in the morning. I had a great price, so was pleased with the entire package. The staff was nice, however, the woman stocking the breakfast area was a bit over the top- for my morning- I don't really care for a bursting of "how are you today" and stories I'm not interested, while I'm eating and reading my paper. She thinks she's being a good 'host' but is just fishing for compliments, and was annoying.
"Awful TV reception."
TVs receive only standard signal not HD, so screens are 80% black, awful. Outlets for charging phones in the bedside lamps did not work. Pillows were very large and firm. When I asked for a smaller pillow the maid gave me a nice one.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We take all your feedback very seriously which helps us know where we need improvement in our services. We hope to see you again in the future.
"Liked this location, housekeeping anomaly perhaps"
This is a lovely and friendly location. Ideal for JBLM visits as it sits across I5 from the DuPont Gate.Within walking distance to restaurants,pharmacy and general store. Very bright and open. Rooms are nicely appointed. Breakfast host Christine is so pleasant and helpful.The only surprising issue we had was with housekeeping. The room seemed to have been stopped in mid setup after the previous guest checked out. We had 2 bath and hand towels but only one washcloth in the room. We returned late and upon turning down the crisply made bed, found multiple hairs IN the bed. Okay, we have long hair dogs at home so this looked like hair tracked from hair combing area into the bed from feet or socks. Took photos, swept out the bed, slept on the top sheet(it was very late), reported it with photo to the front desk. The front desk responded appropriately in horror, apologized profusely and indicated a housekeeping response. By late afternoon, we had to flag a housekeeper and ask for a bed change so front desk to housekeeping not expediently clear on our concerns. One would think the head of housekeeping,if informed, would have been on this ASAP. I would stay here again as it is pleasant and relaxing but I think I would have to be more assertive in addressing an issue for quick resolution if it were to occur. R Scott 6/30/17
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate your feedback and where we are in need to improve for service. I do apologize that you did not receive proper cleaning service in a timely manner due to your circumstance. This incident will help us look at our procedures and improve where we are needed. Once again, thank you for taking the time to review our property. Your loyalty is very important to us and we hope to see you again in the future.
"??"
Great place to stay. The staff here goes out of their way to help. The rooms were very nice. Breakfast was tasty and a good variety each morning. Thanks for making this one of the best places on our vacation.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate your feedback which is very important to us. We hope to see you again in the future.
"Buissness trip"
Hotel was clean nice and in very good location. Shops and restaurants were within walking distance. Staff was friendly and very helpfu. Enjoyed my stay and would recommend this hotel for buissness travelers.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate all feedback from our patrons and we value your comments and loyalty to our brand. We hope to see you again in the future.
"Great Hotel"
Good value for the quality and area. Within easy walking distance to restaurants. Breakfast had some decent variety, particularly with the hot foods. Gym was okay but could use some updating. I have recommended it already to others and would stay again.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review on our property. We appreciate your comments and hope to see you again in the near future.
"Best ever at BW"
Best experience I have had a Best Western. Very clean and service was excellent. I loved the friendliness of Christine the Breakfast hostess. Would diffidently come back here. Great experience. Very easy to get to from I5.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review on our property. Your feedback is very important to us and we appreciate it. We hope to see you again in the near future.
"Great and affordable"
Friendly staff clean rooms and great location. The breakfast was great and they had a variety of choices to choose from. You're located near some great restaurants. The staff makes sure your stay is comfortable
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate all the kind words. This helps us see where we are and where we need to be in our service. We hope to see you again in the future.
"Amazing"
If you want the best experience in the area, stay here. Clean, quiet, with great ammenities, a gracious staff. We decided that the breakfast was the best we have every been offered in a hotel. Convenient to the Joint Military Base and the little town of Dupont. There are some new hotels in the area, but this one still looks brand new, and the staff was wonderful.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your feedback which is very important to us. We hope to see you again in the future.
"Taking are of those that take care of YOU!"
I am a soldier just returning from a combat zone with a non combat shoulder injury. I didn't have any where to stay because I've just gotten out of surgery on my shoulder and Tony (manager) went out of the way to give me a reasonable price for staying 30-45 days at Liberty BW. The staff is super nice Michelle & Andres at the desk along with other managing staff are making this soldier's stay as comfortable as possible. Also, Kim and Christina (breakfast staff) have even provided upon request menu items that make my long stay more than tolerable (enjoyable and satisfying). Room is great, pool and hot tubs are crystal clear. Flexible at night for a recovering soldier to soak in the hot tub. I want thank each one of you for your dedication to service and sometimes selfless service. You know who I am. A very appreciative Soldier
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review on our hotel and all the nice comments. All comments and feedback are very important to us so we know how we are doing in a service industry. I also wanted to thank you for your service to this country. Without people like you, we would not have things like this survey we can appreciate and feel free to use as we see fit to. We hope we will see you again in the future.
"2 night stayat shortnotice"
Clean, comfortable and quiet, good breakfast, got me up and running for my days work. This hotel was near but not too close to the freeway and was easy to find and get to. I don't work there, but I noticed that it was close to joint base Lewis/McCord for those in the military to access.
"Best night's sleep at a hotel...ever"
I am very impressed with the Best Western Liberty Inn. I have stayed in DuPont a few times, but always at another hotel. This is now the place I will ALWAYS stay. The hotel feels very comfortable and not so "corporate-y." The rooms are very nicely appointed and the beds are the most comfortable I have ever experienced at a hotel. I love that our room has double sinks. I HIGHLY recommend this hotel!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate all the kind words. It is important for us to know how we are doing and if there is anything we can do to improve our service. Once again, thank you for your review and we look forward to seeing you again in the future.
"Great place to stay"
Stayed here for 5 nights and found it to be a great see to go see what is around. Check in was good -we were a little early but did all the paperwork and had a wander around Du Pont and a coffee. Our room was on the top floor and was very clean and the bed was so comfortable and big .Linens were plentiful and good . The staff were all very friendly and would ask how we were doing and you got the feeling they were genuinely interested . The breakfast was plentiful -make your own waffles fruit ,yogurts , cereals ans well as hot eggs ,bacon ,sausages , potatoes -good coffee and hot chocolate -only thing missing was an english breakfast type tea but its minor. What made our stay even more especial was Christina -she was on breakfast duty over the weekend and is such a character -very open and welcoming with a warm personalty-she is truly an asset to the team -you must say hello to her if you are lucky enough to be there when is is on duty.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate all your feedback and comments went. Your loyalty to our brand is very important to us and we appreciate any feedback from our guests. We hope to see you again in the future.
"Best Western Liberty Inn DuPont, DuPont, WASHINGTON"
The staff very friendly and helpful. The rooms were clean and very nice and the beds were very comfortable. The breakfast was good with alot of foods to choose from. I would definitely recommend this hotel to family and friends.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to complete a review of our hotel. We appreciate any feedback we get from our guests. We hope to see you again in the near future.
"Liberty Inn - great place to stay!"
We stayed one night on our way from CA to Anacortes, WA. We were moving my elderly father from his home in CA to a new location in WA. We were 3 adults and one well-travelled dog. Our room was very comfortable, nice and roomy for all three humans and one canine. We will stay again!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review on us. We appreciate all your feedback and look forward to seeing you again in the future.
"Free waffles cant beat em"
The best western dupont is situated in a non crime area, with great running trails and great restaurants nearby. The hotel is clean comfy and quiet. The staff is great. the surrounding area is great.The free breakfast is awesome.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our property. We appreciate all your feedback which is very important to us. We hope to see you again in the future.
"Great stay"
Clean, nice place to sleep. I've never had an issue. The manager is nice as well. At breakfast she treats you as family. Breakfast food wasn't bad either. Wifi wasn't as strong as I thought it would be because of the size of the room I had. Other than that, a good stay.
"BW Dupont"
New hotel, close in walking distance to many restaurants and very close to the freeway exit. Easy to find off the freeway, plenty of parking for the hotel. Only issue I thought the breakfast could have had more choices
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review for our hotel. We are always striving to improve our services so your feedback is much appreciated in helping us do just that. I hope you will use us again in the future.
"Nice relaxing tub"
Very nice and relaxing jacuzzi tub. My wife and I enjoyed our stay and will be back again for another getaway. The breakfast was good and the staff were all very kind. The breakfast selection was great.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review on Trip Advisor. We appreciate your feedback and hope we can provide lodging services for you again in the future.
"Look Forward to Getting Billeted Here"
I am a reservist in the military and of the several hotels from Lacey to Lakewood we get billeted in on drill weekends this is the one that makes drill weekends most tolerable. Probably not the first thing that would come to most people's minds, but the location and quality of the hotel make a massive difference. This past weekend I was billeted in a room with a shower that was not working but this is the only issue in my many stays here.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review for our hotel. We appreciate the feedback and comments. We also appreciate your service in the military, keeping our nation safe when needed. I am glad to hear that you enjoy staying at our hotel on your drill weekends. We appreciate your loyalty to our hotel and look forward to seeing you on the next visit.
"very good"
Very Good hotel.Amenities and break fast was good. Helpful staff.very near to all the services. safe environment. very good experience. i would recommend to stay at this hotel. they have hot indoor swimming pool and gym too.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
I wanted to thank you for taking the time to review our hotel. We appreciate all the kind words and hope you will be back our way in the future.
"Will definitely stay again! "
Rooms are HUGE!! Very comfortable and courteous staff. I loved the color scheme and deep tubs for a much-needed soak. I would have given 5 stars but no room service...only because of the plethora of restaurants less than a 5 minute walk away.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review from your recent stay. We appreciate your comments and hope we will see you again in the near future.
"Happy"
Wonderful hotel experience! I will definately stay here again the staff, room, pool, office,and breakfast were all outstanding!!! No problems with reservations check in and check out went smoothly. I definitely recommend this hotel
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
It was a great pleasure for having you stay at our hotel. We appreciate you taking time out of your busy schedule to write a review. We hope to see you again in the future.
"Great Place to Stay in Dupont!"
This is a great place to stay when in Dupont. I have stayed here at the Liberty Inn several times over the years for both business and family excursions and I've never been disappointed. The family loves it too. I always look forward to coming back!
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
We appreciate your comments! Thank you for taking the time to write a review and we hope we can accommodate you and your family again in the future.
"Soccer team"
Our experience was great, great rooms, clean and comfortable. Breakfast was so good and very friendly and helpful staff. We really do recommend this hotel to anyone needing a place to stay while in DuPont, WA.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to review our hotel. We appreciate your feedback and hope to see you again in the future.
"Nice Accomidations in Dupont"
My wife and I stayed in this newer Best Western Hotel in DuPont while attending to business at JBLM, Seattle and Tacoma. The accommodations and amenities very good and the location was great for our purposes and very easy to get to from I-5. We have recently stayed at other hotels in the area and had a much better experience at this one. We thought that the value and the level of service provide made for a very enjoyable stay.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review of our hotel. We appreciate your comments and look forward to servicing your lodging needs again in the future.
"Buyer Beware"
BW charged my husband for an extra night, when BW got the rooms mixed up. The mistaken occured when we reserved a king size bed, yet, we were give two full size beds. My husband were okay with the two full size beds. Yet BW registered the room with the king size bed as a no-show and charged us for that room. What makes this experience so terrible, is that, It will take six days for BW can refund my husband.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for bringing your issue to our attention. As I mentioned in our prior communication, all charges has been fixed and refund has already been processed. Once again, I do apologize for the miss communication regarding the time it takes to make the refund and I hope we will see you again in the near future.
"Awesome hotel"
Really impressed with the professionalism of the staff. The hotel was clean, the breakfast was top notch, and the wifi was fast. I will always recommend this hotel to anyone staying in or around the JBLM area. Oh yeah, the price point was awesome.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to review our hotel. All feedback from our guests are very important to us and we welcome them. We hope to see you again in the near future.
"Great stay"
Not much to state really speaks for itself. Great spot near the DuPont General Store and resteraunts, also library and pharmacy near. Staff is wonderful and very helpful with getting information about surrounding area attractions or business info. Our family likes staying here Everytime we are in town.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to write a review on your stay with us. We appreciate all your comments and hope we will see you soon in the near future.
"Never seen before room layout, had privacy with an open concept"
The layout was unique and we loved it. Great customer service. The front desk man called after we got up to our room to be sure everything was okay and helped recommend local restaurants. Brought us blankets late too when we got cold. The breakfast was good and the price of the hotel was very affordable. I'd recommend this hotel to anyone who wanted to stay in this area. Close to a lot of stuff if you just wanted to walk somewhere to shop or eat too.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for your review and comments of your experience staying at our hotel. We appreciate hearing from all our patrons and hope to service your lodging needs again in the future.
"An excellent hotel/area to stay near Tacoma/Olympia WA"
You can't do better than this Hotel or Area to stay near Seattle/Tacoma/Olympia WA. A quintessential town called Dupont, conveniently located next to Interstate I-5, it offers a modern small town atmosphere and friendliness, with almost every want/need located within easy walking distance from a first rate Best Western Hotel. This hotel offers a 5 star service but at a much lower rate! Hard to find these days and times, especially in a national chain hotel. So relax, get away from the big city hassle and enjoy! :-)
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to post a comment regarding your stay with our hotel. We appreciate all your kind words. We hope we can service your lodging needs again in the future.
"Great customer service"
The staff was excellent over the phone and at the desk when we arrived. They were very friendly and helpful. Room was clean, bed was comfortable and the coffee in room was surprisingly good. If we are ever in the area we will stay here again.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to post a review for us on Trip Advisor. Your comments are very important to us. We appreciate all the kind words and hope we can service your lodging needs again in the near future.
"Great stay"
Great hotel and good location. Affordable prices. comfortable beds, clean rooms and lobby, really good hot breakfast and nice pool! My family enjoyed staying here and swimming. The staff were very helpful and friendly.
tpake1791, General Manager at Best Western Liberty Inn DuPont, responded to this review
Thank you for taking the time to review and comment on your experience with our hotel. Your loyalty to our brand is very important to us and I am glad to hear you enjoyed your stay with us. If I can assist you in the future, please do not hesitate to contact me, the General Manager, directly.