Best Western River City Hotel,  Decatur

4.5/5  - basé sur 287 notations.
1305 Front Avenue SW, 35603-2675, Decatur, United States - Karte ansehen
+1 256 301 1388 +1 256 355 8775

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  • Freibad
    Freibad
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Safe
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von insgesamt 287 Gästebewertungen
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Fotogalerie :
Das Best Western River City Hotel, ein reines Nichtraucherhotel in Decatur, Alabama, ist das Hotel, das den großen Industriebetrieben der Region am nächsten liegt. Es befindet sich neben Logan's Roadhouse, weniger als 2 km entfernt vom führenden Einkaufszentrum der Stadt, nur wenige Minuten vom Stadtzentrum und den Sehenswürdigkeiten der Region. Das Best Western River City Hotel bietet Gästen ein kostenloses warmes Frühstück vom Buffet. Zum Angebot gehören Eier, Würstchen, würzige Kartoffeln, Obst, Gebäck, Müsli und Cornflakes, Waffeln und mehr. Im Foyer gibt es immer kostenlosen Kaffee, Montag bis Donnerstag zwischen 17:00 Uhr und 19:00 Uhr außerdem frisch gebackene Plätzchen. Kostenlose Mitgliedschaft im Decatur Athletic Club nur 800 Meter vom Hotel. Unser Hotel in Decatur bietet 60 gut ausgestattete Gästezimmer und Suiten, alle mit 36"-HD-Flachbildfernseher, HBO® und kostenlosem drahtlosen Internetzugang. Ein Business Center mit zwei Arbeitsplätzen, ein Wäschereiservice für Gäste und ein Swimmingpool (im Freien) stehen in unserem haustierfreundlichen Hotel ebenfalls zur Verfügung. Geschäftsreisende schätzen die günstige Lage des Best Western River City Hotel, weniger als 16 km entfernt von Unternehmen wie Nucor® Steel, United Launch Alliance, Daikin America, BP, 3M und Polyplex. Genießen Sie es, am Nachmittag durch das Stadtzentrum zu schlendern, in dem es eine große Auswahl an Restaurants, Dienstleistungsangeboten und Geschäften gibt. Besuchen Sie das Cook's Science Museum, genießen Sie die Schönheit der Natur im Wheeler Natural Wildlife Refuge oder verbringen Sie den Tag im Point Mallard Park. Decatur richtet das ganze Jahr über die verschiedensten Veranstaltungen aus. Dazu gehören der Wet Dog Triathlon, die Feiern im Unterhaltungsviertel am dritten Freitag im Monat, das Spirit of America Festival, das Riverfest und das Heißluftballonfestival Alabama Jubilee. Das freundliche und hilfsbereite Personal des Best Western River City Hotel freut sich darauf, Ihren Aufenthalt in Decatur, Alabama, so angenehm wie möglich zu gestalten. Das Hotel liegt an der Beltline Road unweit der Interstate 65. Reservieren Sie noch heute. Willkommen bei Best Western.

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ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
ausgezeichnet
 
175
sehr gut
 
73
befriedigend
 
21
mangelhaft
 
9
ungenügend
 
9
Allein/Single Allein/Single 6
Alleinreisende Alleinreisende 14
Familie Familie 108
Geschäftlich Geschäftlich 44
Geschäfts-<br>reisende Geschäfts-<br>reisende 91
Geschäftsleute Geschäftsleute 53
Geschäftsreisende Geschäftsreisende 62
Paare Paare 42
Reisen mit Freunden Reisen mit Freunden 18
Sauberkeit
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Service
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Preis-Leistungs-Verhältnis
Best Western River City Hotel,Decatur
  • 4
    « Nice hotel to stay at »

    This is a nice hotel to stay at in the Decatur area, we stayed two nights. Hotel is in a good location near shopping and restaurants and the staff is very friendly and helpful especially the manager. We stayed in a king suite which had plenty of space and was nice and clean. Would not have a problem staying here again.

    5
    « Top Notch »

    Best hotel in the Decatur area. Staff is always so friendly. Management is the best around. Breakfast is top notch. Rooms are clean and beds are very comfortable. When staying in this area choose The Best Western

    2
    « overprice »

    never again overprice seems the mgt seems to think it is okay to side with a rude housekeeper sorry head housekeeper who was told i was waiting for a suite to say quote i will get to it whenever and the gm thinks she has no issue with 150 dollar room rude and if this is what best western is about

    5
    « Friendliest Place Around »

    Seyma and her staff are the friendliest folks I've met. They always try to make you feel like you are part of their family. We always stay at the River City Best Western when we come to Decatur even though there are other hotels closer to my Mom. The food on the Breakfast bar is awesome!!!

    5
    « Excellent Stay! »

    I would definitely stay at this hotel on future visits to Decatur. The staff is courteous, friendly, and professional. The room was clean, comfortable, and inviting. The breakfast items were well prepared. and there was a variety to choose from. The internet was fast and there were no problems. The hotel is close to restaurants and shopping centers.

    5
    « Best customer service at any hotel I have stayed in »

    The General Manager, Ms. Seyma Njubigbo and her staff were the best overall trained employees I have encountered at any hotel I have stayed in. The customer service, the check in, check out, cleanliness of the entire hotel and any information you needed, they seemed to have the right answer. Quality at it's best. If I had a Business, Ms. Njubigbo would train my staff!!!!! Larry Price

    4
    « Nice place »

    We stayed in Decatur on our way back to WI. We travel with our dog - small chocolate lab - so we need to find dog friendly hotels. This place was nice, clean and adequate for our needs. We had a first floor room close to the side door leading outside to make dog potty breaks easier. They called our room about an hour after we arrived to be sure everything was fine. We would stay here again.

    1
    « I warmed to this motel! »

    The motel was rated highly on tripadvisor so we chose it on a road trip. When we arrived, the parking lot was near a few homes that looked run down so I felt hesitant. But I ended up loving this place. Everyone was incredibly friendly and helpful. The breakfast was one of the best of the motel breakfasts we encountered. All I encountered went out of their way to ask if they could help. We walked to Logan's Roadhouse across lawn after employee showed us where to walk. Employee called mother to get specific directions to visitor's center. Employees in maid service and breakfast servers were very cordial. I swung from being tired and hesitant to very happy we had chosen this motel.

    5
    « Toray plant group »

    This staff is unbelievably friendly. They go out of the way to make u feel at home. Or actually better than home. Would like to visit again. Thanks so much for the hospitality. Not to mention breakfast and afternoon snacks.

    5
    « Greatest hotel I've ever had the pleaure to be in. »

    Lets see the desk was friendly upbeat and like family. You could not beat their hospitality anywhere in the world and being a veteran I can say the world. I would recommend this hotel to anyone who wants to feel like they never left home and family. How you all managed to put this group of people is beyond me. Damn good job absolutely a 5 star hotel with the greatest employees and management I've ever seen in my 55 years.

  • 5
    « Fabulous Place to stay in Decatur, Alabama »

    Wow!!! Looking for a place to stay in northern Alabama and picked this hotel. What a great experience. One of the friendliest hotel staffs that I have ever met! Greeted by warm smiles by a staff who did everything one could ever ask for to make your stay pleasurable. They were serving a delicious corn chowder and corn muffins for a pre dinner snack as we arrived. When I inquired about a highly rated bar b que restaurant in the area, they looked up the address, gave me directions and suggested what to order. The rooms are very pleasantly decorated and have very comfortable beds. The breakfast buffet had everything one could ask for, the best offerings in our 7 night trip. My wife and I could not asked for anything better

    5
    « Great place to stay »

    The whole staff was very friendly to me and my family, they made us feel right at home. The rooms were excellent and the hotel it self was very clean. Location has very easy access to restaurants and shopping.

    5
    « Great space. Wonderful weekend. »

    We had several meetings in the area and chose this place. Wow... what a nice place. Clean from the parking lot to the bathroom. The room smelled clean from the first entry. Halls and stairwells were clean too. Very quiet even though very busy. Front desk people were helpful and gave us recommendations about places we needed to go for supplies and meals. Really a first-rate place. We will recommend this place to others staying in this area for the balloon weekend, the Cook Pest Control Museum or Point Mallard Park. We have booked rooms for more meetings this fall. A real five star experience!

    5
    « Home away from home »

    Thus hotel is very welcoming hotel to stay at by far.. Each and every employee is very friendly and will go out their way to meet your needs. The General Manager Seyma is awesome as well and has a wonderful team working for her. Paige, Suanne, Marissa, and Amber is just to name a few. I will definitely be staying here in the future visits..

    5
    « Hospitality at its best. »

    Best Western River City is a very well organized establishment. Every employee I came across was very courteous & helpful with anything that I needed. One employee at the front desk, Page, was more than helpful when I called & asked for anything. I will most definitely stay at this hotel again.

    5
    « Great stay »

    Just checked out of the hotel. The pleasant experience is still fresh and wanted to share with other travelers. Room was clean and comfortable and the bed and pillows as well. Slept well and enjoyed a very tasty breakfast. The breakfast room was spotless, inviting and it provided a dish for everyone. Staff was great - all pleasant and welcoming. Best of all pet friendly. Our room provided easy access for our springer to enjoy the outdoors. If travelling to or through Decatur-make this hotel a destination.

    4
    « Business with pleasurable stay »

    Wonderful staff, good breakfast variety, nice rooms. Hotel provided fresh baked cookies most every evening & occasionally a small meal(chilli, soup, ham & beans) in the beakfast area. Manager remembered me from previous year & called me by name at entry door when I first arrvied. She also provided me with a goodie bag for my 11 hr drive home. I stayed for about 70 days with only a short problem with cable/satelite tv problem.

    5
    « Top Notch!!! »

    Excellent place to stay. This Best Western is very clean, comfortable, and the service is top notch. They are always going the extra mile to take care of you. Breakfast service is excellent. I would definitely stay here again.

    5
    « Always a pleasant stay! »

    This Best Western is worth the short 10 minute drive from I-65. There are many shopping and dining options close by; Logan's Steakhouse is a short walk from the hotel. Be ready to be treated like family when you stay here; everyone is so friendly and helpful...I stay here quite often when traveling for business, and I call it my "home away from home".

    3
    « very good hotel »

    The stuffs were very kind and helped me a lot. The location was also great. During my stay, I often went to Publix and driving range.I came to America first time and was very nervous about living,but I could enjoy the beginning of American life.

  • 4
    « Nice staff, clean »

    I stayed one night and found this hotel to be clean with a nice and knowledgable staff. The room was a good size and had all the conveniences. although not downtown, it was a good location for getting to the are around the Decatur area.

    4
    « Christmas shopping trip »

    The complimentary breakfast is good. Have enough to satisfy your morning needs. The bed was very comfortable. Slept good on it. Shower was good and towels were soft. The staff was friendly and helpful with any need we had. Television was a little small for this room.

    5
    « Almost as good as coming Home »

    The staff at the Best Western in Decatur, AL always makes me feel welcomed and treat me (and my husband when he's with me) feel like family. The breakfast is always hot and delicious and you if you walk away hungry, it's your fault. They always try to accommodate special needs. The rooms are clean and the beds are comfortable. The prices are great for the value of the product.

    4
    « Soccer Tournament Stay »

    The hotel has been renovated, but some of the rooms you could tell were upgraded sloppily (paint drips in the bathtub). The hotel was totally booked for the soccer tournament, but we arrived late Saturday afternoon after 5pm. Check in was supposed to be at 3 pm. We could not check in as they were waiting on clean sheets. The lobby had fresh cookies and popsicles while we waited. We got to our room and there were no sheets for the pull out couch in our king room. We called down and were told we could come and get sheets from the front desk. Breakfast was hot and had a good variety. Two ladies were working the breakfast area in the morning and did an excellent job of keeping the area clean and stocked. We would stay here again.

    5
    « Enjoyable stay! »

    Upon entering the Best Western, we were warmly greeted by Seyma who was working the front desk. Seyma was very professional, friendly and answered all of our questions. Our room was clean and comfortable and we enjoyed our stay very much. The woman that worked the breakfast area (sorry I forgot her name) was very nice too! If we are ever in the Decatur area again, we will definitely consider staying at the Best Western River City Hotel.

    5
    « Great place to rest »

    I have stayed here many times in the last 5 years. Staff are very friendly and helpful. Breakfast is the best around, much more than the standard hot bar at most locations. Reward members get the best treatments and upgrades

    5
    « Above and Beyond »

    Valerie and Seyma, the general manager went above and beyond for me when I pulled in at midnight and there was some confusion about my reservation. They worked hard and got me into a room in no time. They were friendly and professional. I couldn't have asked for a better experience. Thank you!!

    5
    « Doesn't get any better. »

    Didn't know what to expect, but couldn't have been more pleased. Rooms were clean, beds were great, food couldn't have been better & the staff were absolutely fantastic! Hotel was well decorated & we loved it.

    5
    « Wonderful »

    Just could not have been better. Staff was outstanding. Did everything that they could. They delivered on everything that they promised. Breakfast was extensive. Nice to have a grab and go bag. Sorry that there is construction around them but that will get over soon.

    5
    « Exception Best Western »

    Everything about this BW screamed excellence, from the courteous, friendly check in to the oversized room to the cleanliness and on it goes. Bed was comfy, amenities worked fine, the breakfast was above average. Honestly cannot think of one thing I'd change about this place. Very good value on the main highway, close to retail and restaurants. You can't do better for an overnight trip.

  • 5
    « Feels like home »

    Always great service, clean rooms. Breakfast is hot and delicious. Sayma and her staff make you feel like family. Location is close to shopping and plenty of places to eat. The grounds out side are clean and the landscaping well groomed. Will always only stay here.

    5
    « quite time »

    excellent motel on the main hwy. threw town but very quite at night so you can rest well. Room was clean and dark at night that aides to sleep process. it is always a pleasure to stay in Decatur AL. small town on the river with all the big city food locations that should satisfy any pallet.

    4
    « Good for overnight »

    Convenient location; friendly staff, the cleanliness of the room was just OK, but sheets and towels were good. Includes a microwave, refrigerator, sink, etc so very well equipped. Paid less than $100 for the night. Really good breakfast buffet.

    5
    « Thank you! »

    Seyma, you and your staff are amazing. Thank you so much for making our stay so great! We felt so welcome and comfortable. Will definitely stay again!!!! -XO, Collierville High School Cross Country Team

    4
    « Overnight while traveling »

    Nice clean room, staff was outstanding! Breakfast was delicious, and I seldom say that about hotel breakfasts! Our room was quiet even though there was a group of children there for a tournament. Fresh cookies when we checked in!

    5
    « nice hotel »

    the staff here are very friendly & professional they made me feel at home. the room was clean & the decor was pleasant . the bed was comfortable I rested well here. easy on & off the highway. with plenty parking. I drive a 18 wheeler & had plenty parking. close enough to reastraunts. over all good atmosphere.

    5
    « Hurricane Irma Evacuee »

    The staff was all very helpful making sure everyone had what they needed for the hurticane Irma evacuees. They went above the call of duty to keep the facility clean and make us feel welcome. No one was turned away if they had pets with them. Thank you for the great service and care.

    5
    « Awesome stay! »

    We stayed 6 nights to get away from Irma. The entire staff was kind, attentive, and friendly. The local churches stopped by the hotel offering things for Florida evacuees (snacks, toiletries, gift cards, bottled water, meals, etc.) and the front desk made us aware of all of them. They even gave our kids a bag of candy for the ride home. The hotel was booked solid, and even then the entire staff was working hard with smiles on their faces to make sure everyone felt welcome. My only complaint would be the lack of towels. They were running out and we had to plan our kids baths around when the towels would come out of the dryer.

    5
    « Home away from home for Irma Evacuees! »

    I want to thank the staff for making us feel so very welcomed. Your warmth of heart really makes your hotel THE BEST! The whole Decatour community turned to help and the local churches and schools sent donations and offered free lunch and dinner to help the evacuees. You'll be in our hearts forever!!! THANK YOU SO MUCH. GOD BLESS YOU ALL.

    4
    « Best western river city hotel, Decatur, Alabama »

    The staff was very helpful. The room was clean and and in good order. The lobby computer was reasonable fast, however the printer would not print for me. The breakfast had a good verity of options and was well presented. Over all it was a pleasant stay. They were a large number of hurricane evacuees from Florida at the hotel on my visit and the staff did an excellent job of taking care of them.

  • 5
    « Second Visit as Good as the First! »

    Clean room, good internet and great breakfast! The staff was so nice and very helpful. You can really tell that the staff here are trying to do their best to make your stay as comfortable as possible. The only problems we had were the key cards to get back into the room from the pool and the answering machine lights. Would definitely stay here again!

    5
    « Kind Staff »

    The staff at this hotel are always kind, courteous and helpful. The location is convenient but is also in a quiet area. There are local restaurants close by as well as Point Mallard Water Park and the Tennessee River.

    4
    « Good place to stay »

    The hotel was nice friendly staff, good hot breakfast. Clean pool a little small. Hotel wasn't over crowded. Staff responded to request asap! Kid friendly! Hotel was quiet n safe! Near by restaurant Logan's most try!

    5
    « Great Hotel »

    Clean, great breakfast, super staff, good Internet, plenty of room. Will be staying there again. Really enjoyed our stay there. Good parking. Restaurants close. Logan's Roadhouse within walking distance.

    3
    « Reservation issues »

    I had no issues with the hotel itself. The room was clean, staff was friendly, breakfast was great. I did, however, have an issue with my reservation that I feel should not have happened. We had been on the road for around 10 hours traveling to the hotel that I had made prior reservations at. Once we arrived we were told that our reservation had been cancelled because the lady didn't think we were coming. I had reserved a room for Thursday-Monday. We didn't arrive until around 4:00 Friday morning, but I knew that was before checkout time so I booked Thursday night so we would have that covered and have a room to go to when we got there. I was never notified that it was cancelled. I feel like before cancelling they could have at least called me. We had to wait another hour because the room I had reserved was no longer available. We ended up having to pay a higher price because we had to take a room with a jacuzzi tub. The lady said she got the price down as low as she could, but I feel like since it was her fault that the price I reserved at should have been matched. At that point though we were exhausted and just went ahead and paid so we could get some rest.

    3
    « Friendly Staff but Room for Improvement in Other Areas »

    First off, I understand that I chose to stay in a budget hotel and my expectations should match the price but I feel that there are basic things required for close to a $100 hotel. Let me start with the good. The staff was very friendly, always speaking, smiling, and welcoming. Definitely the best part of the hotel. The breakfasts were very good and offered lots of options. The room was also clean when we arrived. We stayed in the king "suite" which basically meant it had a couch, microwave, and mini fridge. What could be better. Day one we left late ( around 12) so the room didn't get cleaned and I completely understand why on this particular day. Day two we left around 8:30 and the beds were made up, towels replaced, but the garbage was not taken out (one can was almost full). Day three we left before 9:00am and the rooms were not cleaned. To me, day two and day three is unacceptable from a house keeping standpoint. In addition to the lack of house keeping, the desk chair was broken (and it was easy to identify without even sitting in it). I probably should have told the management while we were there but timing was never great as we needed the room while we were there and could not take the time to let them take care of the problems. The hotel overall is okay, but I've stayed at better for the same price. Hopefully my feedback will give them some ideas behind how to improve.

    5
    « Awesome Rooms and Great Customer Service »

    Despite a minor problem with the toilet and low water pressure in our room, my mom and I had a wonderful stay at your hotel. We stay at this hotel due to the convenience and the fact that you all accept pets. Our dog Missy who was diagnosed with cancer 1.5 years ago, loves coming to your hotel to ride the bell cart. This is one of her favorite things in life and we appreciate you all so much. Your staff is very hospitable and really care about their customers. Thank you all again for an excellent stay and for working with us to get our room changed so quickly. We appreciate it and will be back soon.

    5
    « clean comfortable rooms and friendly staff »

    excellent room, clean and comfortable. staff was very friendly and in a good quite location. Bedding was clean and comfortable, good internet, and ice machines that work. check in and check out was fast . always enjoy staying here. .

    5
    « Best Service In Town »

    We were in town for the Dixie Youth League Baseball State Tournament for 4 days. The hotel staff was absolutely amazing to the parents as well as all the boys. The hotel is older, but has been upgraded and is very clean. The staff sought us out on a daily basis, and even worked with us to add an extra night. I don't feel that I can say enough good things about this hotel and the service that it provides.

    4
    « Best Western Decatur Alabama »

    Great staff, courteous and friendly.Breakfast foods with lots of choices. The food was hot and the staff goes the extra mile to make sure the overall stay is pleasant. I would recommend this hotel for business and/or pleasure.

  • 5
    « 4th of July stay »

    The general manager did a good job in setting up this reservation for us. It was a spur of the moment thing and she helped get this set up with no problems. The room was very clean and spacious. Had plenty of room and was quiet. Was an easy check in and the express check out was good.

    5
    « River City Delight »

    The Best Western River City Hotel in Decatur, AL is a pleasure to visit. The staff here is the best! Everyone is friendly and make you feel like you are at home. If you need something, all you have to do is ask. Keep up the great work!

    5
    « Exceptionally Friendly Staff »

    I spent 7 days with my newborn son at this property while visiting family in the area. I typically stay at another hotel, but they didn't have a room available for the length of time I needed. i would gladly go back to BestWestern. The best part of my stay was the friendliness and helpfulness of the staff. Traveling alone with a newborn was very stressful and they were eager to help in any way I needed.

    5
    « well named hotel »

    it was a very pleasant and clean place to stay. The staff was friendly. Rooms were comfortable and clean. There was a very nice selection for breakfast.. It was easily accessible from the highway.. Kids loved the swimming pool. Grandma loved the beds.

    4
    « Very good for the money »

    What the hotel Blackton bells and whistles it more than made up for in their staff. We found them to be very helpful, very knowledgeable, and eager to go the extra mile. The only flaw that I could find is in the food. But that's the same for all best westerns as the Siri of the same food in the morning.

    4
    « Good hotel »

    This hotel is conveniently located but it can be difficult to access it or exit, depending on where you are coming from or going to. The room was fine but because it faced the Main Street there was a lot of road noise in the room much of the night. The breakfast buffet was certainly adequate.

    4
    « Girlfriends Getaway »

    We stopped here for an overnight stay on our way down to Gulf Shores. Southern hospitality was out in full force from our arrival to departure time. They have cookies and coffee in the lounge to enjoy upon arrival. Nicely updated hotel. The only 'issue', it isn't right off I-65, but the only one that had rooms available! Enjoyed our overnight stop here and would stay again.

    5
    « Almost like home! »

    This hotel is in a great location in Decatur. The staff was positive and upbeat and always had a pleasant greeting for us whether we were coming in or going out. Krishna was of great help to us with poise and excellent customer service. We were late sleepers so we didn't have breakfast except one morning and there was plenty to choose from and everything looked fresh. The entire staff offered assistance to us if we were carrying out items or bringing them into the hotel. Now that is very unusual! The housekeeping staff even offered help! They were great, too, providing very clean rooms and any supplies that needed replacing EVERYDAY. Some hotels I've stayed at only provide shampoo, tissues, in-room coffee supplies, etc. upon your arrival and don't replace them during your stay; just towels and trash bags. One thing that made me feel safe was that the property was very well lit at night. I was not afraid to go to the car to retrieve something in the dark. There are lots of restaurants close to the hotel, too. You should not go hungry in this town. We won't hesitate to stay here the next time we visit family in the area. Thanks Best Western folks for making our stay very enjoyable.

    5
    « Great service,Affordable and clean. »

    Service fantastic. We arrived at night. Krishna from the front desk was very helpful. The room not only clean, it smelled clean. Breakfast healthy and tasty. Stephanie personally served coffee. I saw her preparing a waffle for a little kid and helping a couple with their grandchildren. Elaina was been trained, yet offered great service.

    5
    « Great hotel »

    Going to use this chain of hotels as often as possible as they are so neat and clean and beautiful. I found them very comfortable and spacious and liked the decor as well. This one was a little further from our route but worth the extra drive. Would like to have restaurant in property though.

  • 5
    « Last minute decision »

    I was working in the area and could not decide wether to stay the night. After visiting the hotel, I knew I could stay the night and be more productive the next day. The staff (especially Curlie King) were very helpful! She was great!!

    5
    « Best staff ever! »

    Everyone was extremely nice and helpful! Great staff and I saw why after experiencing the manager. We got upgrading to a room with a jacuzzi and welcome bags. She did not have to do either. Housekeeping was really polite and checked on us whenever we walked by them. Definitely a great experience for us both!

    5
    « Business with Pleasure. »

    The room was clean and comfortable. The cleaning staff was supportive and accommodating to my needs and wants. There was a hot breakfast with various choices of food that was cooked on site. The cook asked me if I needed any specialty foods. The front desk people were also accommodating. The hotel was pet friendly too. Other guests were quiet when they were going in and out of their rooms. It was a positive experience all the way around.

    5
    « Great Staff, Clean, Good Breakfast »

    I stayed there on business several times the last year. The staff, cleanliness and breakfast are all great. I mentioned they did not have my favorite, grits, last week and the next morning there they were. They even offered to make some the first day but I declined.

    5
    « Friendly courteous service. Cleanliness »

    Have stayed here several times and found the staff to be very friendly and helpful. Rooms are clean. Nice breakfast in the morning. Room prices are very reasonable. Close to where I need to go for business meetings.

    1
    « 5 Plus Fire alarms is less than 24 hours »

    Fire alarm went off more than 5 times in less than a 24 hour period. No rest with constant fire alarms sounding off and strobe lights. Lights flashed for over 1 hour on the last time it went off. And btw there was no fire. Also old blood stains on sheets.

    5
    « Great Girlfriend Getaway »

    Antiquing with a friend in the great state of Alabama. Stayed here for 2 nights. Room very nice and clean. All staff were very nice and hospitable. Great breakfast. Definitely recommend this hotel. Will stay here again.

    5
    « Pure Delight! »

    I am very very pleased with my at stay the Best Western, River City Hotel. I haven't expereniced customer service like this in along time. The staff has really restored my faith in it. My room was a King deluxe w&#92;&#92; jacuzzi. Very clean and inviting. A totally relaxing experience. The room included mircowave and fridge.The pictures on the website honestly doesn't do the room justice. The breakfast was really over the top. Definitely not the typical continental breakfast. I will most certainly return. As well speard the word about BW, River City Hotel. Thank you to the Management and staff.

    5
    « Great place to stay! »

    Check in was quick and easy, rooms were very clean and comfortable. Staff was friendly and very helpful. Normal breakfast, but the staff managing the breakfast was friendly, kept food re-filled and fresh, kept tables and area clean. Very quiet location. Close to restaurants and shopping. Price was right, and will definitely stay here again.

    5
    « Good value and friendly management »

    I have never traveled to this part of Alabama as we brought our boys cross country team from Dacula, GA for a race. This hotel is in the middle of mostly nowhere and there was some construction going on all around it but the customer service and quality of our stay was very good. Seyma was my contact from beginning to end and she was fantastic. It was a good team hotel with a fair price.

  • 5
    « enjoyed our stay, friendly staff »

    we felt welcomed and at home at this wonderful hotel...plan to return. the staff was very helpful and the free breakfast was delicious. It's dog and cat friendly but I didn't bring my pet. No traces of pet odor in my room or in the hotel in general!

    3
    « average hotel stay »

    Hotel was average in quality and amenities was there. Clean room just remodled, had fridge but no microwave. Eating places was in good walking distance. Hotel staff was average and tried to be helpful but could look more professional .Internet was not as good as I needed, but I finally got what I needed completed.

    5
    « Awesome Service »

    Would like to thank management for the their services especially with the help of Marissa, Ashley, and Sherry. I would stay here again. Continental breakfast was prepares very well. No problems with anything. Cleaning service did an outstanding job keeping up with the cleaning of my room.

    5
    « Great pet friendly hotel! »

    We were in Decatur to attend a funeral of a dear friend and were unable to find a dog sitter back home. So Fido came along and while we might have been able to leave him in the car during the service, it was way too hot that day to do so. We explained the situation the assistant general manager, Selma Njubigbo, and she said not to worry; she and all the staff have dogs and they would gladly care for our pooch. So not only did our dog, Gus, get a walk, he also enjoyed some dogie treats. We visit Decatur at least twice a year and this Best Western is our go to hotel for all future overnights.

    5
    « Returning Customer »

    I was very impressed with the cleanliness of the hotel and the friendliness and professionalism of the staff. I would definitely stay here again. It was a little off our course of travel, but worth the detour.

    5
    « Last minute trip »

    We had to make a last minute trip to AL for a funeral. Not having any one to watch our sixteen year old dog, we had to bring him. The manager was so nice to see that our dog was safe while we were gone for a couple of hours. Can't say enough about the wonderful staff here. Nice rooms too. This will be our new home when we visit Decatur AL.

    5
    « Clean Staff, Courteous Rooms »

    My wife and I stayed here for a last minute, one night getaway for our 17th anniversary. Long story short, we enjoyed our stay. Room and staff were very nice. The bed was a little firm for my liking, and the AC could've been colder. The AC goes down to 60, but I like a room as cold as a meat locker and a mattress so thick with memory foam, it reminds me of every stupid thing I've done or said since the age of 11. Don't judge me....

    5
    « Phenomenal Staff »

    It's clean and comfortable but what sets this place apart from most other hotels I've stayed at is the staff. They are very attentive, very professional and very pleasant. I wish I could transplant them to some of the places I stay at more regularly. This hotel is a bit more expensive than some others in the area but it's worth the extra cost. I wouldn't hesitate to stay here again.

    2
    « Great staff, hotel building is a little tired »

    We stayed at the Best Western July 12 - 14, 2016. We arrived very late in the evening and the hotel was packed for an area tournament. We were given a room on the third floor that smelled of mildew, the bathroom ceiling tiles were stained with mold/mildew (photo below), the toilet area and adjacent wall had brown and yellow stains, bedside table was sticky, etc. We asked for a new room and showed the clerk our issues. He was so kind and immediately agreed the room did not meet their standards. We were given a room on the first floor. It appeared cleaner than the first and being so late, we took the room. The smoke/CO detector on the wall near the entrance was beeping so my husband had the clerk come again. Switched the batteries out and an hour later the beeping stopped. My daughter went to take a shower and the tub would not drain - she was ankle deep in water and long hair - not hers. The toilet also did not flush properly. Curtains in our room were stained (photo below). When we went to bed, we found the sheets and mattress pad were stained (photo below). At that hour, there was nothing we could do and no rooms left, so we stayed. Up early the next morning and spoke with the desk about the plumbing issues. The manager was just mortified and apologized and comped one night of our stay. With the entire hotel booked, there was no other room available so we set out to find a different hotel. Everything in the area was booked! Finally found a room, for the night of the 14th, in Huntsville at the Springhill Suites (recently opened) for $109/night we were paying $114/night at the Best Western. Overall, I felt very safe, parking lot was well lit, food was close by, easy on/off the main road, the staff was great and never once gave us a hard time when we pointed out issues - they did everything they could to help us but being fully booked had no where else to put us. Last to arrive gets what's left! Other people we talked to also had issues with mold/mildew and left for other hotels, but many had clean rooms and working plumbing. Would I stay here again? Yes, but I'd ask to see the room or request a specific room number if you're familiar with the hotel.

    5
    « Always a Excellent Stay »

    All of our trips lo the Best Western in Decatur, AL are always special for many reasons. The customer service, comfort, and quality of stay are just some of the reasons. One of our main reasons for staying at Best Western River City, it is that our 11 year old cockapoo loves riding on the bell carts and being a bel dog. This trip was extra special because 6 months ago, she was diagnosed with adrenal cancer and one given least than one month to live. She is still kicking and enjoying her life. Her vet told us give her what she wants and to let her do what she loves. Thank you, Best Western River City. We would like to also thank Marie Allen for her customer service excellence.

  • 5
    « Friendly Staff »

    Our family stayed one night on our way south to Florida. We checked in, went to our room and found that our adjoining door didn't lock. We called the front desk and they were so kind and got us another room. We then needed more towels and again, they were so accommodating. The next morning at breakfast the staff went above and beyond. I believe this is the best customer service I have ever had in all my years of staying places. Everyone was friendly and went out of their way to make sure we had what we needed. I know we won't be heading in that direction again, but if we were would stay again! The facilities were clean, however some things slightly outdated. This really didn't matter to us due to the treatment we received.

    3
    « My go to hotel in Decatur »

    Hotel is now smoke free. Yes! Rooms are always clean, this room needed update/remodel. Bed was pls and lumpy. AC worked great. Breakfast is always good here. Keep up the good work. Staff has gotten a little lacks lately. Hotel is centrally located for me so that is a plus.

    5
    « Extremely friendly and welcoming staff »

    The Decatur Best Western has some of the friendliest hotel staff I've eve encountered. They always had a "hello", a wave, asked about our event and seemed truly interested. I often don't eat the free hotel breakfasts but this breakfast was different. The eggs had plenty of flavor, biscuits tasted homemade, as did the afternoon cookies!

    4
    « Great......with a very friendly welcome !!! »

    This is the second time I've stayed at this location. Each time, my family and I have stayed for the week and have had no issues what so ever!! the room was clean, the staff was great. Breakfast was great, actually much better than the average hotel breakfast. Great beds! Even with a lot of kids in the hotel, it was quiet We were in town for an event at the Jack Allen Soccer Complex. The location could not have been better. This hotel is a great choice for folks looking to save a few dollars without giving up any of the comfort you want when on the road. If you're going to an event at the Soccer Complex this is the nearest hotel. For driving, its easy in, easy out. I will definitely be back again when I'm in the area.

    5
    « Great stop-over! »

    From GA and just traveling through. Decided to stay based on reviews. Great hotel! Clean room. staff friendly. Great breakfast....sausage gravy and biscuit was my fav. Would def. Recommend! Good rate.

    4
    « Stay here weekly »

    Great place to stay with great staff. I stay weekly for business and it's very welcoming on arrival. Early morning hot complementary breakfast for those who leave early and don't have time to stop elsewhere. Beds are comfortable and relaxing. No in house Gym, but they do have a membership to a huge athletic center/gym. (Decatur Athletic Center) Similar to Gold's. But overall great place to stay with easy convenience to food and shopping. And did I mention the staff. Good ppl

    5
    « Wonderful stay »

    We enjoyed our short stay in Decatur, AL on our way to Panama City Beach, FL. From our greeting upon arrival to our checkout was all great. Every employee was very outgoing and personable. They have a nice breakfast area and the food was great. Our room was very clean and well kept. We will stay here again if we ever pass through again. Thank you!!

    3
    « OK Best Western »

    This would be a much better Best Western if the location looked better. There is a really run down trailer and house right next to the hotel which does not make the hotel seem safe, and while we were there a guy was begging for money at the back entrance and it appeared he was trying to get into the hotel .Security was not too good. The staff was very nice and hotel was pretty clean, but lacking on amenities such as shampoo, etc.

    5
    « Another wonderful stay! »

    This was our second visit here and it is still a great place to stay. Everyone we met was so friendly. Crystal who runs the breakfast area is top notch and such an asset to this hotel. One of the best breakfasts with many good choices. Rooms are clean, beds comfy, good AC that kept us cool. Room had fridge and microwave. Nice outdoor pool. The hotel is pet friendly and there is a large area to walk dogs. The hotel is close to many restaurants just a short drive away. We really enjoyed our stay here.

    5
    « First but not last Best Western stay »

    My girlfriend and I chose Best Western because of the jacuzzi tub in the room, and the full breakfast offered in the mornings. The AARP discount was another plus. We found the hotel staff to be very friendly, the room clean, and overall had a very nice experience. We have already discussed future trips together and will look for Best Western wherever we go.

  • 5
    « Great Place to Stay! »

    Friendly and accommodating staff, comfortable beds, CLEAN, w/ small and appreciated perks you wouldn't expect from a smaller hotel. Very close to all shopping venues and within walking distance to Logan's Restaurant. Nice breakfast choices and small but clean outdoor pool for kids. Good family choice.

    4
    « Cross country meet »

    Decatur, Alabama is a very small town. There is nothing to do in there. We went there for a national cross country meet for my son. The hotel was ok, don't expect much. Friendly staff, affordable. Because of the national meet most of the hotels were sold out. They allowed us to bring our big dog and our room had a kitchen.

    4
    « Overnight trip »

    Room was nice and clean, we were in a handicap room as that was all that was left. Bed slept good, but could use newer pillows. Staff was super nice. Manager answered all our questions gave us a map to where we needed to go and recommend a good place to eat. Had to wait on them to finish cooking breakfast as there were a lot of people waiting to eat. Food was good just slow coming. All in all a good stay.

    5
    « Always a Excellent Stay »

    My mom and I travel with our dog Missy who was just receive a diagnosis of cancer 4 months ago. We were told by her doctors to do what she wants to do and feed her what she wants. That is why we like to stay at Best Western, the staff is wonderful, Missy gets to do what she loves in being a bell dog, and beds are fabulous. The Best Western River City is the best...We go to Decatur, AL to see my mom's cousin and listen to him preach. We always stay at this hotel and have a wonderful experience and this time was no exception. Thank you to the staff for a wonderful experience.

    4
    « Nice - except for the smoke odor »

    Really nothing to complain about, other reviews seem pretty much accurate. The only real issue we had was the pervasive smell of cigarette smoke in our room - clearly this hotel, at some point in the recent past, allowed smoking in the room and there was little effort made to either clean or replace the carpets. Rooms are terribly lacking in electrical outlets and/or USB ports for charging phones - the only way we could charge 2 phones at a time was to unplug one of the lamps. There's no TV guide anywhere in the room so finding the channel you wanted was a crapshoot. And the water in the shower, as is typical in many hotels, couldn't decide whether it wanted to be scalding hot or ice cold. The continental breakfast was typical and good enough that we didn't feel like skipping it and going out instead. The room was generally quiet, but the occupancy of the hotel was very low while we were there. Overall, we got what we paid for and I'd probably stay there again, though I'll know the next time to inspect the room before accepting it.

    3
    « Dog Friendly »

    One of the few hotels left in the United States that are dog friendly they even have bones waiting at the front desk at check-in. Overall it is very nice best Western a small outdoor pool was clean. Breakfast was your typical fair of biscuits sausage gravy, sausage, eggs, potatoes, waffles that you can make, bagels, mini muffins, juices, coffee milk, fresh fruit, bagels, and yogurt. We stayed in the king suite room 303. Overall nice refrigerator froze the drinks and did not use the microwave. The only negative regarding this room is that the lights from the parking lot shine into the room and the drapes do not shut the light out. We always bring our pillows and I would recommend you to be the same as the pillows were rather lumpy. The employees were all very friendly and courteous. It was near all the restaurants. Out to the main road and take a right and you will hit fast food and sit down restaurants. Walk across the A small yard area to Logan's steakhouse. Overall I was very impressed as we normally do not stay at best westerns this one was one of the best.

    5
    « Every employee was very kind »

    Every employee that I came across was very friendly and kind and I felt that each of the employees, from the check- in staff to the cleaning staff, were sincerely wanting to make sure my stay was pleasant. I would recommend hotel based on the staff.

    5
    « family emergency »

    Great customer service. The staff is some of the friendliest and helpful we have ever experienced. From reservation to checkout, after extending our stay, they were excellent. I highly recommend this Hotel. Also excellent breakfast.

    5
    « Personal »

    A bit difficult to find at night and in the rain. This hotel is next to Logan's Roadhouse. It also serves a great free hot breakfast and has free wireless internet. WE would definitely stay here again and would recommend it to friends.

    5
    « Very nice stay! »

    Cannot say enough good things about this hotel! Best pet friendly hotel I've stayed at thus far. Very nice and clean rooms. Excellent breakfast. Shanna was great while making reservations. Lawrence was very friendly during check in and check out. Kristin kept our room neat and tidy. Lana was very pleasant each morning in the Commons area while she kept an eye on the breakfast items. Will definitely stay here again in the future!!!

  • 5
    « Thanks for accomodating the ENTIRE family! »

    This was the first time we traveled with our pet. We were so impressed with this facility! Clean, great people, and a treat for our Dachshund at the front desk! Thanks for making our travel with our dog much easier than we anticipated!

    5
    « !!!!!I have great nights !!!!!?? »

    That's the best hotel to go to.. when I am in town Decatur al Best Western River Hotel I love their beds they too soft . I don't be wanting to wake up out the bed a big Thanks ???????????????????????????????? oh I am the cookie monster ????????

    5
    « Great Nights Sleep »

    When I stay here I always get a great nights sleep. I am a BW Rewards number and get upgrades. I especially enjoy the big jacuzzi room. The cookies are great and the staff is very friendly. Thanks Seyma and Ms. Marie.

    5
    « Home away from home »

    I stay here with my crew on a regular basis and every time we stay the service is wonderful and very personalized. They know us by name and it is nice to feel at home when we travel so much. Seyma is a wonderful help and always very courteous, polite and professional. We appreciate the clean rooms, wonderful breakfast and smiling faces such as Lawrence at the front desk. Always very happy and friendly. If you are staying in Decatur, this is the place to come and enjoy. We will continue to stay here. Thanks Best Western River City for your wonderful service.

    5
    « Great stay! »

    After arriving late for my reservation at the best Western in Decatur al I was greeted by a wonderful staff..they made sure all my requests were met with a smile!! One employ in particular (Seyma) has gone above and beyond in every way to make sure my stay has been WONDERFUL!! I will make sure I stay nowhere else when I'm in town and highly recommend the Best Western in decatur!

    5
    « What a fun stay »

    Wow, I came in here after a stressed out drive and didn't know what to expect. The place was great. I met the front desk person and she was super friendly and made me forget about my drive. The rooms are reasonable, super comfortable and very clean. I woke up refreshed and went down to the kitchen and had great coffee and a tasty breakfast. If you are going through Decatur you must come here.

    5
    « Amazing Hotel »

    When I stay here the breakfast was amazing the front desk person was very polite I think the red head lad...very well mannered and the place was all together great.Perfect for family I will greatly come back I was a guest of the double tree but the employees at your hotel are just outstanding and very friendly that makes me want to come back even more and I greatly appreciate the Best Western... GOD BLESS and have a great day

    4
    « In town due to death in family »

    They let us check in early and were very friendly and helpful to us. We will probably stay here the next time that we stay overnight in the area. Rooms were clean and the staff was friendly.The front desk person told us about places in the area that we could get a discount for dining by mentioning where we were staying.

    3
    « Linens Not Provided »

    I was very upset to note that we paid for a room with a king bed and a fold out couch, and when it came time to set up for the night, we were not provided with sheets or pillows for the fold out couch in the room. My husband had to go down and ask for some. In the morning when we went to take a shower, we also noted that there was only one towel in the whole room. Instead of wasting more time to go down to ask for more towels, the three of us shared a towel. I would expect in a room with a king bed and a fold out couch for there to be more than one towel in the room.

    1
    « Rest-LESS »

    I was in town for business. After driving 6.5 hours, needless to say I was exhausted. The guests in the next room (with adjoining door) were either fighting or something else ALL NIGHT! The last argument between them was at 05:40 am. When front desk staff was told of the incident, they did not seem very sympathetic, and when told if the same guests were in that room for my second night stay, I wanted to move rooms I was told "I don't know about that, I will have to check with somebody on day shift" UNACCEPTABLE!!!

  • 4
    « Solid value »

    We had a one night stay for two adults and found the hotel to be clean, pretty decent location, pool and price was very fair. Breakfast was an added bonus, of hot eggs, sausage, fruits, plus the typical continental stuff. We would definitely stay here again if in the area for the overall value.

    5
    « Worth every penny - a great stay! »

    We spent last night at this Best Western, and to be honest, we were shocked at how much we enjoyed our stay. The room was clean and much larger than we expected. It had an extra upholstered "reading" chair, plus another table with two chairs for eating, etc. The bathroom was quite large, and there is also an extra "bar" sink, microwave, and refrigerator outside the bathroom. The staff have been delightful. Very welcoming front desk person last night, and we enjoyed the free hot cookies and coffee/tea that was in the lobby. This morning, the breakfast buffet had all sorts of cereals, breads, waffles, four types of juice, etc. The hot items included biscuits, sausage, gravy, two types of scrambled eggs, roasted potatoes, etc. The sweet, polite African-American lady who was in charge of breakfast was in constant movement - cleaning, refilling items, checking on everything. Very impressed by her work ethic! She could teach younger workers a thing or two! We have absolutely no complaints about our entire stay. So glad that we chose this Best Western. Great value for the money! (P.S. We came in from the north (from 65), and we were unfamiliar with the area. It didn't feel like there were any restaurants, etc. on our way in, but NO WORRIES! Just past the hotel, to the south, there are tons and tons of nice restaurants, movie theaters, fast food places, etc.) This is a great place to stop on the way to Florida.

    5
    « Great Deal for Quick Overnight. »

    On our way to Florida and stayed here. Got awesome rate (@$83 for 3 people, 2 double beds). Room was very clean and smelled good, which is a big deal for me. Though we were near the highway, the noise was not disturbing. Tons of places to eat. If you like Applebee's, you get a 10% discount with your room key (same deal with an IHOP down the road). Best thing for me..Starbucks down the road!! Would stay again for sure.

    5
    « Great Hotel »

    I have to come to the Decatur/Huntsville area at least once a month for business and I always stay at the BW River City Hotel. It's always clean and the staff is always friendly and accommodating even when I have made last minute reservations in the past, they have always strived to give me the best room at the best rate.

    5
    « Old property competing very well against new properties... »

    I was disappointed when a fellow traveler booked us into this hotel when there was a new mainstream property nearby. I was completely surprised by the staff, the cleanliness, the updates, and the value. Colleague also had a good experience. Happy to recommend.

    5
    « Visit to Decatur »

    I stayed at the Best Western in Decatur for two night on a trip to visit friends in the city where I lived nearly 40 years ago and it was a delightful experience. The room was very clean and comfortable and everyone on the staff that I dealt with was extremely warm, friendly and helpful! And I love Best Westerns breakfast buffet!

    5
    « Nice hotel in Bama »

    Nice hotel with a very helpful staff. Good breakfast items , not your average continental breakfast at most hotels. Great location with good restaurants and shopping. You definitely get your moneys worth.

    5
    « Very Comfortable, Very Clean and Awesome Staff »

    I was on a business trip with a group that required some changes and adjustments. The hotel was very nice and modern, located near eating places and other conveniences and the staff was EXCELLENT and accommodating. They remained flexible to our needs and assured our comfort. I made reservations with the Manager Mrs. Kristi Huskey and she along with her staff Lawrence, Seyma, Hunter and Melissa went out of there way to ensure a Great Stay was had by all. I will definitely book this for our group again if for nothing else the hospitality and the awesome breakfast.

    5
    « Southern Hospitality »

    On our way to Golf Shores best half way spot for us coming from Ohio . We tired and ready to relax .Clerk @ the Desk name Lawrence made it most enjoyable and pleasant check in .Any question we had he gave his advise, we learned a lot in the short conversation we had with him ...if all places could be this much fun to check in I travel more ...on our way back home we stayed there again and we was so happy to see Lawrence there again this time he safe us little money with a coupon out of a magazine he told us about (he did not have to do that but he did ) ...I go there again welcoming....clean....quiet...fresh and good free Breakfast you cant beat it .Any Employer needs to know what a fantastic Employee the have so I am happy to write this review

    2
    « Average stay »

    My husband travels year round for business and I often join him with our toddler. The room we stayed in was adequate. The "kitchenette" is a microwave and a mini fridge. The staff was all pretty friendly- especially the ladies that work in the breakfast area. I have a few complaints however- 1) housekeeping ignores the do not disturb sign. Two mornings in a row they knocked on the door during my sons morning nap to ask if we were "staying over". I'm sure that is something they could have determined by contacting the front desk instead of banging on my door during my sons nap and then when I didn't answer the second time this occurred she just used her key and came in. Furthermore when they did clean the room they did a pretty poor job, we had a room with a jacuzzi tub and they didn't clean it, one time they only left us one clean towel (I placed the used ones on the floor so they would be replaced). I have included some photos of the tub and toilet *after* housecleaning services. We will not be returning even though my husband often comes to decatur on business we will utilize another hotel.

  • 5
    « Clean, Friendly, and Accommodating »

    I work in Decatur, AL on a regular basis. Since I stayed at the Best Western River City Hotel the first time, it is the only hotel I have returned to every time I am in town. The rooms are always clean, the beds are super comfortable and the staff absolutely makes the place more than enjoyable. I hope you all stay here in the future as you will have a completely new respect for this hotel brand. I cannot say enough! Enjoy for yourself. Seyma, Lawrence, Heather, and the rest of the staff are great.

    5
    « Great place to stay on a long road trip »

    Recently, my wife and I relocated from FL to Minneapolis. That's a long drive, so we stayed at this Best Western on the way up. This was a great place to stay after a long day driving. The front desk staff was great, especially Lawrence, who was incredibly friendly and helpful. This property is located a very short walk from a Logan's Roadhouse, and it was nice not to have to drive to get dinner! I would definitely recommend staying here.

    4
    « Great place for a stopover »

    We often stay at Best Western hotels and are rarely disappointed. Great spacious clean room, comfortable bed, and a really good included hot breakfast. Very friendly front desk staff, reasonable price. Non-smoking hotels are important to us and this one is totally non-smoking. Easy access, convenient parking.

    4
    « Very nice and clean, great staff! »

    Very nice place, all clean and tidy. All staff were very friendly and helpful, especially the young man that was setting up the breakfast area the morning we had to go to leave for work at 4:45am, we just stopped to get coffee and he nicely offered to bring out food items for us so we could have something to eat, we only had to work until 8am, so we would be back, but very nice of him to offer. This place understands customer service. Would recommend and go back if in town! Thanks

    5
    « An excellent experience »

    I recently stayed at the Best Western River City Hotel on business and found that everything about the hotel was well above average. The staff was very helpful, the room was clean, well furnished and quiet, breakfast was better than average, the price was certainly fair for value received. It's a bit off the interstate, but I will definitely stay here again.

    4
    « A very good and restful experience. »

    Didn't have a reservation and arrived quite late due to declining to stay at another nearby hotel. Desk clerk was friendly and helpful. Room clean and comfortable. Breakfast above expectations; fresh and delicious -- good selection. Common areas are clean and roomy. Would stay here again without hesitation.

    5
    « Good place to Stay »

    BW River City Hotel is a clean and pleasant place to stay. The staff is very helpful and the breakfast is very good. It is located on the main strip with many good restaurants close by, Next time in Decatur I would like to stay here again.

    5
    « The Drive is Worth it(8 miles from interstate »

    Don't let the distance from interstate keep you from this Gem.If you love Barbecue eat at Bob Gibson's it finger licking good.Staff and hotel were excellent. Breakfast lady was so nice.they have a lot of restaurants nearby

    5
    « Excellent Staff, Great Hotel »

    I would recommend this hotel to anyone traveling to Decatur or as a stop on their way to another destination. It was a great hotel, very clean, great breakfast, and a caring staff. Cookies were offered, gave my daughters a place to run and everything was how we would expect it to be and above in some areas. Great stay!

    5
    « INCREDABLE BREAKFAST »

    The room was up to the usual Best Western standards. The bathroom was exceptional. NO STEP shower with flexible hose and even a shower chair. The breakfast was one of the best yet almost the same as Best Western in Silver Springs FL that I reported on last week...BUT this one had GRITS !!!!

  • 5
    « Clean, Quiet and Well Managed »

    Only stayed one night while en-route to Nashville. The hotel was very quiet, very clean and a pleasure to stay in. Rates are reasonable and competitive to other hotels in the area. We highly recommend this hotel to the traveler passing through or staying in Decateur

    4
    « Still Nice Place to Stay »

    We stayed at the BW River City Hotel four years ago and liked it and the location enough to stay there again this year as we passed through Decatur, AL. The hotel is easy to find and access, far enough off the road so all the rooms are quiet, the staff is friendly and helpful, breakfast is good, beds are comfortable and we had a couch in the sitting area. There is lots of great light for putting on make-up in the bath, but the bathroom itself could use some TLC and an upgrade. When we checked out, we commented that there were some ants in our first floor room and were told by the desk clerk that it would be taken care of immediately. We got an email from the manager thanking us for the info and telling us that it had been resolved. That kind of personal attention is what will take us back there again.

    5
    « Highly recommended »

    We stayed here last night. It is about 5 miles off I-65 but the room costs less. We got a coupon at a rest stop and the cost was under $80. The staff was very friendly and helpful. They suggested a local restaurant to eat at and gave us good directions on how to get there. The room was very clean and good size. The exterior and interior are very well maintained. They offer a free hot breakfast. If I come to Decatur again I will definitely stay here again.

    5
    « Always nice »

    We stay here very often and have always been greeted with friendly staff and any problems (which have been few) were addressed and resolved right away. We will absolutely continue staying at this location anytime we need accommodations! :)

    5
    « Friendly staff with super clean rooms »

    Now, I could go on about Lawrence at the front desk, but all you have to know he goes beyond expectations when it comes to assisting guest. Also, I was impressed with the bathroom. It look like it had just been renovated.

    3
    « Small but adequate »

    A little out of the way from Interstate 65 but worth the drive to save $30. Night time check in clerk was a little impolite but still managed to do his job adequately. Room was clean and sufficient for a one night stay on the way to the Gulf coast.

 

Anfahrt zum Hotel ...

alle Richtungen
·Aus Richtung Interstate 65: Nehmen Sie die Abfahrt 334 und fahren Sie weiter auf dem Highway 67 in nördlicher Richtung. Das Best Western River City Hotel befindet sich nach 13 km auf der linken Straßenseite.
 

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