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Vorteilscode

Best Western Plus Centralia Hotel & Suites, Centralia

4.5/5  - basé sur 22 notations.
8145 Jolliff Bridge Road, 62801-5651, Centralia, United States - Karte ansehen

Das neu gebaute Best Western Plus Centralia Hotel & Suites in Centralia, Illinois, ist perfekt für Urlauber und Geschäftsleute, die in der Mitte oder im Süden von Illinois unterwegs sind. Unsere extra großen Gästezimmer, ausgestattet mit Matratzen mit extra gepolsterter Auflage, 43"-LED-Fernseher, kostenlosem drahtlosem Internet (Wi-Fi), Kühlschrank und Kaffeemaschine, sorgen für ein Gefühl wie daheim. Beginnen Sie jeden Tag mit einem kostenlosen kompletten warmen Frühstück, nutzen Sie unser geräumiges Fitnessstudio, und entspannen Sie sich beim Schwimmen in unserem Hallenbad. Das Hotel liegt nur 8 km von Raccoon Lake bzw. 27 km von Carlyle Lake entfernt. Beide Seen bieten ein vielfältiges Freizeitangebot, mit Möglichkeiten für die Jagd, für Bootstouren, Schwimmen, Sportfischen, Wanderungen oder für Vogelbeobachtungen. Zahlreiche kostenlose Parkplätze stehen für jede Art von Schwertransporter, Wohnmobil und Anhänger bereit. Ein Business Center und zwei Konferenzräume sind ebenfalls vorhanden. Genießen Sie einen Imbiss oder etwas Süßes aus unserem 24-Stunden-Verkaufsgeschäft. Für längere Aufenthalte steht Gästen ein hoteleigener Wäschereiservice zur Verfügung. Wir befinden uns in perfekter Lage in für das alljährliche Ballonfest oder die Regatta auf dem Raccoon Lake. Frisch Vermählten bieten wir auch eine Hochzeitssuite mit Kamin und Whirlpool-Wanne. Unser engagiertes und freundliches Personal sorgt für einen angenehmen Aufenthalt im Best Western Plus Centralia Hotel & Suites.

Best Western Plus

Centralia Hotel & Suites

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Gebildet aus de 20 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
15
Sehr gut
4
Befriedigend
1
Mangelhaft
0
Ungenügend
0
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
1
Familie Familie
12
Geschäfts-<br>reisende Geschäfts-
reisende
2
Paare Paare
4
Reisen mit Freunden Reisen mit Freunden
2
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Excellent"

5
19/09/2018

This is a new hotel and it is beautiful for the little town of Centralia IL. They needed a decent place to stay in town since the next closest place was 30 minutes away. The rooms are hugh with lots of space to move around and clean and the staff is friendly and helpful.

AmyS6619, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for such kind words and for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites. We strive to provide an excellent guest experience for each and every guest. I am very happy to hear you enjoyed your stay. We hope to welcome you back in the future. Please don't hesitate to give us a call if there is anything we can assist you with on any future stays. 618-918-2559

"In town for my son's wedding"

5
04/09/2018

The room was pretty good size, clean, quiet and odor free. We enjoyed the pool and the relaxing patio out back. The breakfast was hot and fresh. The staff was friendly and professional. We will deffinently stay again.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites. I am very happy to hear you were able to enjoy the indoor pool and outdoor patio. Please don't hesitate to give us a call if there is anything we can help you with in the future. We hope to welcome you back. 618-918-2559

"BEST Best Western"

5
31/08/2018

The absolutely BEST Best Western! The staff members were very helpful. The lobby is beautiful and welcoming! The rooms were large, clean, and tastefully decorated. The bathroom was large and clean and I loved the large shower! The breakfast was great!

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites. I am happy to hear that you enjoyed the design of our hotel. I assure you that we work every day to elevate all aspects of our guest experience to make it just as impressive as our building. If you have any concerns or are in need of any assistance regarding a future stay, please don't hesitate to contact

"Attending a funeral "

5
25/08/2018

Great place to stay. Clean and spacious rooms. Friendly and helpful staff. Wonderful breakfast with excellent food and the choice was magnificent. Really nice indoor heated pool, great fitness room. Cleaning service was excellent. Cannot say enough about this place.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you so much for your review of our property I am pleased you enjoyed your stay with us here at The Best Western Plus Centralia Hotel & Suites. A positive guest experience is something our staff takes great pride in. I will be sure to pass along your feedback to our team members. Please don't hesitate to give us a call if there is anything we can assist you with. 618-918-2559

"Good Hotel"

4
15/08/2018

This is just what Centralia needed. I wouldn't say they invested a lot in mattresses or silly window ac units, but we will stay there again when in town. Super staff and pet friendly. Hotel is new so maintenance isn't an issue.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to review our property. I am very pleased to hear you enjoyed your stay with us here at The Best Western Plus Centralia Hotel & Suites. We are excited to welcome you back. Please don;t hesitate t give us a call if there is anything we can assist you with. 618-918-2559

"House without water was reason for visit"

3
12/08/2018

Since my home had no water, what better time to check out the local new Best Western that had just opened. What a disappointment. The air conditioner said 73 and the room had to be at least 80 and when it did run it made funny noises. The bed was very firm so no sleep for me and back ache besides. Breakfast was varied but lacking in flavor and one lady I overheard said, oh DON'T get the biscuits and gravy. I didn't, but the omelette was not better. It was a disappointment since it was new.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to give us your feedback on our brand new hotel. We strive to provide excellent service to our guests and make their stay as enjoyable as possible. I apologize for any inconvenience you experienced during your stay.

"Perfect stay"

5
12/08/2018

We stayed here in Centralia during a family trip to Carlyle Lake. The distance between the hotel and lake was convenient. It's right next door to a new Wal-Mart (bonus). The hotel is brand new and beautiful. Our room was really big and our beds were extremely comfortable. The amenities at this hotel were wonderful (free internet, breakfast, lots of plug-ins for media devices). We will definitely consider coming back.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Guest, Thank you for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites, and providing a positive review. Our staff takes great pride in delivering an exceptional customer experience. I'll be sure to let them know of your feedback. We hope to welcome you back in the future. Please don't hesitate to give us a call if there is anything we can assist you with on any future reservations. 618-918-2559

"Staff was amazing"

5
10/08/2018

Staff was amazing Came down with my youth from my youth ministry for a conference and Centralia Illinois had a wonderful time in this hotel the staff was very professional very friendly kudos to the front desk in the manager of this hotel they exceeded all of our expectations ran into a little glitch but they fixed it handled it up and went above and beyond to make sure that we were happy my kids love the pool but stay at this hotel again if in the area

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Guest, Thank you for taking the time to provide us with a positive review and for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Please give us a call if there is anything we can assist you wit on any future reservations. 618-918-2559

"great hotel in an unlikely place"

5
10/08/2018

wasn't expecting much but was very surprised. It was great!!! The staff was helpful and very friendly. The food in the morning was fresh and very good. I will stay here again. they put us in the wedding suite and it totally spoiled us.

"Good place to stay with great service"

5
03/08/2018

Great service was the best part of this stay. The rooms are clean and the beds are comfortable. There were multiple pillow types on the bed so you had the type you need without having to call for Housekeeping. All staff memebers greeted us with a smile throughout our stay. I will definitely stay here again.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for your kind review. We love to hear positive feedback and are thrilled you enjoyed your stay with us. We hope you choose to visit our beautiful area in the near future. Please don't hesitate to give us a call if there is anything we can assist you on with any future reservations. 618-918-2559

"A very pleasent experience"

5
18/07/2018

I would highly recommend this well run, very clean, very comfortable hotel. I have been visiting family in Centralia for decades and the quality of accommodations had gotten so bad that we started staying in neighboring towns which was very inconvenient. We were so pleased to hear that Best Western was building a new hotel here and looked forward to booking a room the next time we visited. We were not disappointed! A very pleasant stay indeed. The staff was wonderful, the rooms were spacious and well appointed. The hot breakfast was worth getting up for then going back to bed and sleeping in because the beds were so comfortable. The price was surprisingly reasonable as well. No question about it, we will be back!

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, It was our pleasure to be able to provide you with a clean welcoming room and a soft comfortable mattress. Thank you for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites while you were in Centralia. We hope to have to opportunity to provide you with the same level of excellence next time you are in the area.

"Great addition to Centralia "

5
24/06/2018

Can't say how thrilled this hotel was built! It's comfortable, clean and the staff is wonderful. We visit the area once a month and this hotel has made it very enjoyable! We are able to swim with our grandchildren in the pool area. We eat a very nice breakfast for free every morning. They have many choices so we are always happy. This is such a welcome addition to Centralia! Thanks Best Western!

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to review our Hotel. I very happy to hear you enjoyed your stay with us here at The Best Western Plus Centralia Hotel & Suites. I am glad you were able to enjoy our indoor heated pool and our freshly baked cookies. Please don't hesitate to give us a call if there is anything we can assist you with on any future reservations.

"Lovely Hotel, Nice Location"

4
31/05/2018

Stayed here for a family wedding. We booked a double Q suite - sleeps 6 and is a very spacious room with a lot of amenities (mini fridge, microwave, coffee/tea maker, cabinet), full closet-sliding doors, Q pull out sofa & easy chair, 2 flat screen TVs (although can only use one at a time). Full, hot breakfast - many options! Indoor pool - but no hot tub. The only other issue we ran into is that our phones (VZN) were constantly 'searching for service' - no calls/texts and phone would power down overnight because batteries would drain.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites. I apologize for the issue you had with your phone signal. However I am very happy to hear that you enjoyed our spacious rooms and the amenities we offer. I am also pleased to hear that you were able to relax in our pool. If there is anything we can assist you with on any future reservations please don't hesitate to give us a call. 618-918-2559

"First Class facility!"

5
22/05/2018

New facility that is maintained by a very friendly staff. Breakfast buffet was extensive and hot. Walmart next door. Would definitely return. Easy to get to from the interstate. Keep up the good work staff!

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for your kind words! I will be sure to pass this on to our team. I am very happy to hear you enjoyed your stay with us and hope to welcome you back in the near future.

"Office Manager"

5
16/05/2018

Everyone was very helpful. The rooms were very clean as it is a brand new hotel. I needed a large table to work at during the evening hours. The front desk was very accommodating with this. They had fresh cookies and coffee at all times. The breakfast was really good as well.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to let us know how we are doing. I am very excited to hear that you enjoyed our breakfast and fresh cookies. We hope to welcome you back here at The Best Western Plus Centralia Hotel & Suites in the near future

"Very good. Very clean."

4
01/05/2018

Beautiful new, very clean hotel. Staff was friendly and helpful. Bed was comfortable, couch was hard and uncomfortable. Shower was a pain, breakfast was okay but not wonderful, pool was warm, but pool room was chilly. Wifi didn't work for us.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for taking the time to give us your feedback on our brand new property. We strive to provide excellent service to our guests and make their stay as enjoyable as possible. I am very sorry to hear that you experienced less than perfect service during your stay with us. and that our WIFI was giving such an issue. Please know that I will check in with our service provide to get any issues resolved. However I am very pleased to hear you enjoyed your overall stay and that our staff was able to help. We hope to welcome you back in the near future.

"Wonderful Experience"

5
30/04/2018

This hotel is an oasis - great staff, awesome rooms and amenities, and well maintained. We really appreciate such a nice hotel in this small town. We'll stay here many more times as we return to visit family in the area.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for your kind review. We love to hear positive feedback and are thrilled you enjoyed your stay with us, and were able to take advantage of just a few of our amenities. Here at The Best Western Plus Centralia Hotel & Suites we strive to provide an excellent guest experience. I will make sure that every member of our team will get to see your feedback. We look forward to welcoming you back in the future.

"Clean & Comfortable; Nice Staff"

5
26/04/2018

I'm told this is the nicest hotel in Centralia; it is new within the past few years. It was definitely clean, hospitable and the staff, room and bed were excellent. It was a little higher price than I anticipated, but not bad. There is a Mexican restaurant a short walk away and a McDonald's across the street. The Mexican restaurant was very good and reasonably priced. Breakfast at the hotel was hot with eggs, bacon, sausage, gravy, yogurt, etc. It was well prepared, the dining room was very clean and updated.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to review our property. I am very pleased to hear you enjoyed your stay with us and enjoyed the hot breakfast and the near by restaurants. Please give us a call if there is anything we can help you with.

"Weekend getaway to visit friends."

5
23/03/2018

The only problem that we had was when we went to go relax and enjoy the pool area, we had to share it with a very noisy group of children. They rent out the swimming pool for kids parties. Other than this issue, we really enjoyed our stay at this hotel.

Rachel W, Owner at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for visiting the brand new Best Western Plus Centralia Hotel & Suites. I am happy to hear that you enjoyed your stay. The pool parties have become very popular with our guests but can get loud when the kids are having fun. Please let us know if there is anything that we can do to help you with your next reservation at 618-918-2559. Thank you again for choosing Best Western Plus.

"This hotel should show other hotels how it's done!"

5
08/03/2018

Worth the detour!! This is a hotel that's off the main highway about 15 minutes. It is well worth it. It is clean and the service it top rate. Take the time to drive a bit off the highway and you'll not be sorry. The rooms are truly wonderful, not small, nice extra's, great breakfast and so much more. You'll wonder when you're going through town, but then you'll see it's great once you get there. Clean, friendly staff, lots of space, modern and comfortable. Even the pillows are perfect. This hotel should show other hotels how it's done! Only suggestion to hotel is to get cable with a guide as a part of TV.

Rachel W, Owner at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for the amazing review of the new Best Western Plus Centralia Hotel & Suites! We take great pride in our large rooms, free hot breakfast, indoor pool and 24-hour fitness room. The TV guide is scheduled to be added to the Mediacom lineup in the future, so until then we must use the printed guide included in the room. We are happy that you made the extra effort to come and stay with us. Please let us know if you need any assistance with your next reservation with us by calling 618-918-2559. Thank you again for choosing Best Western Plus.

"Nicest hotel in the area"

4
28/02/2018

This newly opened hotel was sorely needed in this rural Southern Illinois community. Being new (opened Dec 2017), the room was clean and fresh. The hotel staff was extremely accommodating and helpful; they knew us by sight after first day. Complimentary breakfast was typical for this type of hotel. Lobby and dining area better than most. Within walking distance of Walmart and several restaurants. Will definitely stay here again.

Amy S, General Manager at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for choosing to stay with us here at The Best Western Plus Centralia Hotel & Suites. I am very pleased to hear that you enjoyed your stay with us. I will be sure to share your kind words to our staff. We hope to see you in warmer weather. Please let us know if there is anything e can do for any future stays.

"Great stay!!"

5
10/02/2018

Very clean,beautiful hotel, loved everything about it. pool was warm & inviting, the breakfast was amazing, oh the choices!!! Recommend staying here & enjoying, I believe you'll feel quite refreshed the next day!!!!

Rachel W, Owner at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for the wonderful review! I am excited to hear that you enjoyed your stay at the new Best Western Plus Centralia Hotel & Suites. We take pride in new construction design, heated indoor pool and all of our free breakfast offerings. We look forward to seeing you on your next stay with us!

"The best of the BEST"

5
09/01/2018

This Best Western is unquestionably the best at which we have stayed. Not only does the hotel look more like a high scale Hilton but it has full-size pillows and large towels! The breakfast has more than most. The rooms are very large and well put together. The television was larger than most. Finally, the staff is beyond compare! If you are traveling to or from St Louis on 64 is it worth the trip up to stay at this hotel. Or if you just want a relaxing vacation at a hotel will all the trimmings but don't want to pay the price this is that place. Staying in St. Louis, I would stay here! No I don't work for this hotel, I just think whoever put this hotel together has set the standard!

Rachel W, Owner at Best Western Plus Centralia Hotel & Suites, responded to this review
WOW! "Thank you" is hardly enough for this wonderful review! We are so happy that you enjoyed our new Best Western Plus in Centralia, IL. Thank you for all of the compliments. We appreciate that you took the time to write this. We look forward to having your as our guest again in the future and continuing to exceed your expectations! Sincerely, Rachel Wallace Owner

"Awesome location"

5
04/01/2018

This is a brand new location. I was impressed to the point of looking for Best Western Plus in other towns I travel for business. Granted it is brand new but the staff was very friendly and helpful. We will be back.

Rachel W, Owner at Best Western Plus Centralia Hotel & Suites, responded to this review
Thank you for visiting the brand new Best Western Plus Hotel & Suites in Centralia, IL. We are happy to hear that you had a good stay and thank you for your kind comments. We look forward to serving you well again in the future!