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Vorteilscode

Best Western Hotel Falcon Plaza, Bowling Green

4.5/5  - basé sur 466 notations.
1450 E Wooster Street, 43402-3260, Bowling Green, United States - Karte ansehen

Erfahren Sie besten Service in diesem Hotel in Bowling Green - in der Nähe der I-75, gegenüber der Bowling Green State University. Das Best Western Falcon Plaza befindet sich in idealer Lage, gegenüber der Bowling Green State University in Bowling Green, Ohio, perfekt für Besuche bei Freunden und Familienangehörigen an der Universität. Als Gast dieses Hotels können Sie auch örtliche Veranstaltungen wie zum Beispiel die alljährliche National Tractor Pulling Championship oder Sportveranstaltungen auf dem Campus der Bowling Green State University genießen. Dieser hervorragende Standort in Bowling Green liegt auch in der Nähe von Cedar Point, Toledo Zoo und Bass Pro Shops®. Dieses Hotel in Bowling Green bietet frisch renovierte Gästezimmer und Suiten, jeweils komplett mit Minikühlschrank, Mikrowelle, Bluetooth®-Lautsprechern und Ladestationen am Bett. Suiten mit Whirlpool, Familien-Suiten stehen auf Anfrage ebenfalls zur Verfügung. Die Gäste dieses Hotels in Bowling Green erhalten ein kostenloses kontinentales Frühstück mit Waffel- und Frühstücksandwich-Station. Zur weiteren Ausstattung des Hotels gehören ein Business Center, Tagungseinrichtungen, ein Fitnessstudio und ein Wannen-Whirlpool. Wenn Sie hervorragenden Kundenservice und eine günstige Lage suchen, reservieren Sie noch heute im Best Western Falcon Plaza!

Best Western

Hotel Falcon Plaza

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • Safe
    Safe
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 466 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
232
Sehr gut
157
Befriedigend
54
Mangelhaft
11
Ungenügend
12
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
13
Alleinreisende Alleinreisende
28
Familie Familie
218
Geschäftlich Geschäftlich
38
Geschäfts-<br>reisende Geschäfts-
reisende
84
Geschäftsleute Geschäftsleute
47
Geschäftsreisende Geschäftsreisende
57
Paare Paare
73
Reisen mit Freunden Reisen mit Freunden
38
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Very good location"

5
18/09/2018

This hotel is closer to Wooster Ave. than the other hotels. The bed was super comfortable. The room had ample space and I love the sink area separate from the shower/commode area. The breakfast offered a wide variety and the attendant was very helpful.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor, and for your kind comments about our property (and Ms. Anita's Breakfast!). We're happy you enjoyed a comfortable stay, and hope to see you again the next time you visit Bowling Green :)

"Always a great stay"

5
17/09/2018

If you are visiting someone at BGSU, this is the place to stay. Rooms might be a little dated, but clean, big, and with very comfortable beds. Breakfast is a huge plus. Good parking and very friendly staff.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor, and for your kind comments about our property and staff! We're happy you enjoyed your BGSU visit, and hope to see you again soon :)

"Not Acceptable"

2
24/08/2018

I have stayed in many Best Western hotels and considering I only stay in 4 star+ properties, I was quite disappointed at the cleanliness of this room. It was filthy! Could not sleep in dirty sheets. Didn't appearto have been cleaned at all.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Jodi, Thank you for taking the time to speak with me regarding your recent stay. We look forward to seeing you again in September, and hope to provide you with a superior stay.

"BGSU Parent"

5
24/08/2018

This hotel is closest to the campus and we've stayed here several times. The staff is always very professional and accomodating. The rooms are clean and the parking lot is secure. Be sure to ask for the BGSU Parent Discount!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for reviewing us on TripAdivsor, and for your kind comments about our property and staff! We look forward to seeing you again soon:)

"College Stay"

5
24/08/2018

Awesome, clean, modern hotel. Really enjoyed it. Close to campus and many restaurants. Would definitely stay here again. Did not try the breakfast but I did take a look at it. It looked good. Lots to choose from.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review our property on TripAdvisor! We're happy you enjoyed your BGSU visit, and hope to see you again soon:)

"Comfortable hotel with Friendly Staff"

5
19/08/2018

We were here for our father's memorial service. My sisters and I were able to spend time in the lobby with our family using the computers and printers, our own computers and devices to finalize details for the gathering. We each had comfortable rooms, breakfast and coffee and water avaiable all day. When we forgot something the staff assisted us with anything we asked for with a smile. The mark down on value was only because the rates were higher this week due to the Tractor Pull. We understand during special events rates are going to be higher. We would recommend this hotel to anyone that needs to come to town. It's very convenient to the university and nothing in BG is very far away. Thanks to the friendly staff who helped make a difficult time easier for us.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Karen, Thank you so much for your kind review! It was a pleasure having you folks here, and we hope to see you all again under happier circumstances :)

"Finest Best Western in the Country"

5
19/08/2018

I travel fairly often for business and in the last 12 months have been in most sections of the US. If I possibly can, I try to stay at BWs. My stays at the Best Western Falcon Plaza are, by far, the best experiences I have had at a BW or any other comparable hotel/motel. I have been staying at this specific BW on and off for two years now and have NEVER had a bad experience. The staff is the best thing about this place!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Lynn, Thank you for taking the time to leave your kind TripAdvisor review! We're happy you're so pleased with our property and staff, and look forward to each of your visits :)

"Larry was awesome"

5
03/08/2018

My boyfriend and I received the best quality service by Larry. We called around 3 am wanting a room for the night and he really helped us out! Super great guy and clean rooms as well. Price for the night was amazing! Hotel staff was awesome. They gave us complimentary waters upon checking out! 10/10 would recommend!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Montana, Thank you so much for taking the time to review us on TripAdvisor, and for your kind comments! We're happy Larry took such good care of you, and hope to see you again the next time you visit BG :)

"Nice stay"

5
28/07/2018

This was a clean hotel and rooms were nice. The free breakfast was perfect before going to the amusement park cedar point. The location is grand with children your right beside mc Donald's there is no pool but hot tub.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Annie, Thank you for taking the time to review us on TripAdvisor! We're happy you enjoyed your stay, and hope you had a wonderful time with your kids at Cedar Point :)

"Would stay here again!"

4
26/07/2018

Pleasently surprised when we walked in. Everything was clean and staff was very helpful with giving suggestions on where to eat. The room was an older typical room. Room was clean and provided a quiet atmosphere. The "hot" breakfast choices could be a little bit better. Overall a good value!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're happy you enjoyed a clean and quiet stay, and hope to see you again soon:)

"Our home away from home..."

5
24/07/2018

If you ever want a room that is always fresh and clean with all the amenities, a friendly staff and excellent breakfast, this is the place! It is close to many restaurants, two major highways and, of course, my family who we travel home at least once a year to see. We can always count on getting the best service and a friendly hello!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Wayne, Thank you so much for your kind review! We're happy you enjoyed a clean and convenient stay, and that you folks feel so at-home with us :) We look forward to your next BG visit!

"One night stay"

4
22/07/2018

Bed was a bit too firm for me. The room was clean and up-to-date. The bathroom was in good condition and clean. Counter in the bathroom was low. Kids should have no trouble brushing their teeth. McDonalds next to the hotel so popping over for a quick coffee was easy in the AM.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Christine, Thank you for taking the time to review us on Google! We're happy you enjoyed a clean and convenient stay, and hope to see you again soon :)

"Better in Bowling Green"

5
19/07/2018

Staff was very friendly and helpful. Rooms were larger than expected especially after staying at a different Best Western the night before. No pool, but the hit tub was wonderful. Pool area clean. Breakfast was delicious, and in a large area with room to walk, not everyone on top of each other. Farther away then expected from where we were going, but well worth it.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review our property on TripAdvisor! We're happy to have exceeded your expectations, and that you had time to enjoy our Hot Tub :) We hope to see you again soon!

"great value, nice, and clean"

5
16/07/2018

Best Western has been recently updated. So everything is nice and clean. The beds were comfortable. I felt safe in this hotel. The lobby and breakfast area were modern and clean as well. Best Western at BGSU is as good as offerings as the other name brands in the area and at a greater value. The only thing it is missing is a laundry facility, but Bowling Green does have a nice clean one down the street.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Melanie, Thank you for taking the time to review us on TripAdvisor! We're happy you so enjoyed your stay, and hope to see you again the next time you visit Bowling Green :)

"This is why we love Best Westerns"

5
15/07/2018

We were so impressed with this Best Western location. The woman who checked us in was friendly and helpful. Upon us asking if a free upgrade was possible, she gave us a family suite. We've never stayed in a Best Western family suite so we didn't know what to expect, but I can assure you that this room surpassed any we may have formed. The room was huge, really two full size rooms together, with one converted to a living room/kitchenette and the other large enough for two queen beds, a large bathroom and tons of slope space. Even the little things were great: like an AC unit that ran continuously and quietly and curtains that actually blocked out the morning light. Furthermore, we were shocked to discover when we left the next morning that at least 6 pieces of excavating equipment had been working across the street for hours...we hadn't heard a thing in our room. We would highly recommend checking out this Best Western location.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Sherise, Thank you so much for your kind review! We're happy to have exceeded your expectations, and that you enjoyed a quiet, comfortable stay :) We hope to see you again soon!

"Best Best Western Ever!"

5
13/07/2018

The hotel was beautiful inside. Very modern and tastefully decorated. There is a huge water feature in the lobby. Our room was very large, the bed was very comfortable, the sheets 100% cotton, and the bathroom was nice. There was even a sink and well lit mirror outside of the bathroom which was useful for putting on makeup while my husband was in the shower. The breakfast was great - waffle station, bacon, sausage, eggs, cereal, bagels, muffins, yogurt, and a choice of breakfast beverages. The staff was very friendly and helpful. Really great hotel. We slept very well.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Amy, Thank you for taking the time to review us on TripAdvisor, and for all your kind comments about our staff and property! We're happy you so enjoyed your room and Breakfast, and hope to see you again soon:)

"Excellent Accommodation"

5
28/06/2018

All the staff were kind and courteous. The room was beyond what I expected. It was very roomy. The breakfast, while typical, was fresh and delicious. Again, 5 stars and keep up the great customer service.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello James, Thank you for taking the time to review us on TripAdvisor, and for your kind comments about our property and staff! We're happy to have exceeded you expectations, and hope to see you again the next time you visit Bowling Green :)

"After 4 years in BG and staying in all others, we found the Best Hotel in BG! Best Western Falcon Plaza!"

5
12/06/2018

Best price, Clean, Comfortable, Great Hot Tub, Everything imaginable on Breakfast Bar and Yummy, Roomy, Closest to campus and downtown, and option of rooms if you prefer indoor or outdoor entrance to rooms.Newly remodeled and great! Hands down the best reason besides all listed above, the people who work there. They put their customer first by helping with restaurant tips, needs for the room, providing b'fast items, cleaning and simply respect for guests. My husband noticed every time we walked in the hallway, if a staff member was there, they stepped to the side to allow us to pass. Simply respectful and you were noticed! Thank you!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Christine, Thank you so much for your generous review and kind comments! They were a pleasure to share with our (awesome) staff :) We're happy to have had you with us, and hope to see you again the next time you visit BG!

"Very nice hotel!"

5
05/06/2018

Nice hotel! In the middle of a two day trip home after vacation, we found ourselves kinda stranded at our normal 1/2 way point. Did a little search, and found this gem. We called from the road, and they were able to accommodate us. Nice hotel, extremely nice room, WONDERFULLY comfortable bed (especially appreciated after a week-long stay at another hotel - bed was too soft and mushy). Nice little

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Christine, Thank you so much for your kind review! We're happy you enjoyed a clean and comfortable stay, and hope to see you again the next time you come through Bowling Green :)

"Good Night Stay"

4
14/05/2018

Stayed for five days. Staff was great, room was affordable and comfortable. Sheets were amazing. The only problem was the fitness area. It faced the hot tub. As you worked out you were staring right at the people enjoying a soak.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Andy, Thank you for taking the time to review us on TripAdvisor! We're happy you enjoyed a comfortable stay, and hope to see you again the next time you visit Bowling Green :)

"Tournament Trip"

5
13/05/2018

Love staying at Best Western Falcon Plaza Bowling Green. Hotel is very nice and clean, very comfortable with easy access from the highway. Great location for when you want to get a quick bite to eat and very reasonably priced.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Ron, Thank you so much for your kind review! It was a pleasure having your team with us, and we hope to see you all again soon :)

"Comfortable, clean, safe and nicely updated."

5
10/05/2018

We've stayed here off and on for several years as our big kids attended the University. This was our last students graduation. There's free breakfast, walking distance to everything worth seeing, updated rooms, over the top staff, free cable, clean, clean, clean! Would recommend.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Leslie, Thank you for taking the time to leave your kind review on TripAdvisor! We will miss seeing you all, and wish you and your young Falcon well :)

"Delightful Stay"

5
10/05/2018

We had the pleasure of staying at the Best Western Falcon Plaza recently. The decor has obviously been recently updated, and it was comfortable and welcoming. The room was quite adequate. Breakfast was a real treat - hot and fresh, with a variety of items available. It is about a mile from downtown (but a very easy drive) and right across from the Bowling Green State University. I'll stay again!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Margaret, Thank you so much for your kind review! We're happy you enjoyed a comfortable and convenient stay, and hope to see you again soon :)

"BGSU Student Pick up"

5
09/05/2018

This marked the 4th time my family has stayed at the Best Western Falcon Plaza. Our son is a student at BGSU and the hotel's proximity to campus makes it one of the most convenient places to stay. The interior of the hotel was recently upgraded and looks great. The front desk staff has always been welcoming and helpful. The continental breakfast can't be beat. There is plenty to do all within walking distance. We usually park and don't use the car again until we leave.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're happy you enjoyed your stay, and wish your young Falcon the best as he pursues his goals at BGSU :)

"Just right for our overnight"

5
04/05/2018

Well maintained facility across from Bowling Green State University and next to McDonalds. Lots of parking for RVs or tow vehicles. (Note- no elevator). Our pleasant check-in was worth noting. Kimberly was efficient, especially friendly and very accommodating. Our Dbl Q was mid sized, clean, attractive and updated. Small split bathroom with a second vanity sink and good rainhead shower. Flat screen TV, good WiFi, comfy side chair and a desk with lots of plugins. Beds were medium firm. Breakfast was the best we've had in a Best Western. Lots of options, really clean and plenty of pleasant seating. Hope this was helpful.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Belinda, Thank you for taking the time to review our property on TripAdvisor, and for your kind comment about Kimberly! We're happy you enjoyed your BGSU visit (and Breakfast!), and hope to see you again soon :)

"Love this place!"

5
30/04/2018

We stay here twice a year and are always satisfied. The staff is wonderful, helpful and always looks out for us. The weekend is extremely busy and they are always calm, friendly and have a sense of humor. We could not be more satisfied.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Jennifer, Thank you so much for your kind review! Your group is an absolute pleasure to have In-House, and we look forward to seeing you all again soon :)

"Pleasantly suprised"

5
29/04/2018

We always stay at a Hilton or Drury inn. This place was dfntly a good alternative and we would stay at this location again. It was within walking distance of bgsu for the tournament this weekend. Next to a McDonald's and other restaurants. Breakfast was fine and had non generic options which was surprising for a “free”breakfast. The beds were comfortable. Pillows were big and not cheap. I would dfntly recommend this place to anyone.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Jamie, Thank you for taking the time to review us on TripAdvisor! We're happy to have exceeded your expectations, and that you enjoyed your Soccer Challenge visit :) We hope to see you all again next year!

"Really nice, reasonably priced hotel"

5
27/04/2018

I was very pleased with this hotel. Very well-maintained, helpful staff, located directly across from Bowling Green State U. A bit less expensive than competing hotels in the area--a good value. I enjoyed my stay there.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're happy you so enjoyed your stay, and hope to see you again soon :)

"Great place to stay!!"

5
21/04/2018

Every staff member was courteous and professional. Amanda and Larry were especially helpful to me!!!! Also, great value for what you pay for here. I would highly recommend this hotel for any type of trip.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor, and for your kind comments about our staff! We're very proud of our team's commitment to superior Guest service, and are happy that Amanda and Larry were so helpful :) We hope to see you again soon!

"Best hotel in BG!"

5
16/04/2018

I've stayed here hundreds of times and they hands down have the staff with the most detention to detail and outgoing friendly personalities! If you're ever in Bowling Green, do yourself a favor and check them out!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Mr. Young, Thank you so much for your kind review! It's always a pleasure to have you with us, and we look forward to seeing you & yours again soon :)

"Golfing getaway!"

5
16/04/2018

Two days of golf to get away from the snow in Canada. Great service at this BW. Breakfast was typically good BW quality. The large hot tub/ spa was great, Not super hot like some which made it enjoyable for all. Fresh cookies and coffee is always great.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Richard, Thank you for reviewing our property on TripAdvisor! We're happy you enjoyed your BG golf outing, and that you had time to relax in our Hot Tub :) We look forward to seeing you all again next year!

"Great value and amenities"

5
16/04/2018

We loved the enclosed hot tub room, and the hot breakfast was much better than most hotel continental breakfasts. The room was very clean and stylish, with 4 pillows per bed. A premium hotel at a great price.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Sir, Thank you for taking the time to leave your kind review! We're happy you so liked your room (our family owners put a lot of thought into our BGSU color scheme!), and that you enjoyed our Breakfast :) We hope to see you folks again soon!

"Great stay"

5
13/04/2018

We had a very satisfying stay at this hotel - that was pet friendly ( for a fee). It was a bit pricy but well appointed and a lovely breakfast - best in its class. Staff were friendly, helpful and expedient. We look forward to a return visit.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're happy you so enjoyed your stay, and hope to see you again soon :)

"Love love love"

5
07/04/2018

Love this hotel. It will be the only hotel I stay in in BG from now on. Asked for extra towels, got it. The room was extremely clean, smelled great. Beds were outstanding and the pillows were to die for. Breakfast was okay, the juice machine was broken, but other than that it was fantastic.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you so much for your kind review! We're glad you enjoyed a clean and comfortable stay, and look forward to seeing you the next time you visit Bowling Green :)

"Quick stop"

5
31/03/2018

I stopped at the Falcon Plaza as a quick getaway/overnight. The reception area has been upgraded and looks great. I was warmly greeted by Kayla and upgraded to a suite. Nice room decor. Fitness room small but utile. The breakfast was pretty standard and starchy. Great value just off I-75 across from BGSU.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Edward, Thank you for taking the time to review our property on TripAdvisor, and for your kind mention of Kayla! We're happy you enjoyed your stay, and that you had time to utilize our Fitness Center :) We hope to see you again the next time you visit Bowling Green!

"Great Property with good service"

4
23/03/2018

Room was clean and comfortable. Price reasonable, $99 American, tax included, for King room with all amenities (except a pool) and a very good continental breakfast. The place was quiet and the staff helpful, suggesting where we might find dinner. Their suggestion was right on.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Dan, Thank you for taking the time to review us on TripAdvisor! We're happy you enjoyed your stay, and hope to see you again soon:)

"High School Competition"

4
19/03/2018

Staff was very friendly and helpful. The conference room was perfect for our group gathering. Our room was nice and clean. Breakfast was good . We would stay there again if in that area for another purpose.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're happy you enjoyed your time in Bowling Green, and that the Bishop Room was a good fit for your group :) You folks were a pleasure to have In-House, and we hope to see you again soon!

"Very clean"

5
13/03/2018

The hotel front desk staff was very nice and helpful. The hotel has been recently updated. The room was cozy and very clean. The cookies at the front desk were a good touch too. I'll stay here every time I come to town.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you so much for your kind review, and for your service as a fire & rescue person! We're happy you enjoyed your stay (and our cookies!), and look forward to seeing you again the next time you visit Bowling Green :)

"B W Falcon Plaza"

5
10/03/2018

We enjoyed our stay at B W very much. all employees were very friendly and helpful. went out of their way to do ever thing for our comfort. We will stay there again if in the area. told some of our friends about it being a lovely motel. Bob

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Bob, Thank you so much for your kind review! We enjoyed having you with us, and hope to see you again soon :)

"Did not like the other side of hotel"

3
26/02/2018

There are two parts to the hotel. One which is connected one that is not. This time had was put in the unconnected part and just did not feel comfortable. Room was cold. took a while to get it cleaned the next day. Breakfast was good.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're sorry to hear you didn't like your room placement during your most recent stay. Please feel free to specify your preference for an Interior Room next time, and we will ensure your best room placement by adding that preference to your Guest Profile (we aim to please!).

"Great value, helpful staff and nice quality breakfast"

4
29/01/2018

We checked in late at night and the overnight person was "in training" but proved to be more helpful and accommodating than many front office staff we've experienced in past. The breakfast at this location was unforgettable because the quality of their bagels and "egg Mcmuffin" - so much more wholesome tasting than the typical unsatisfying free breakfasts offered at other hotels in the chain. This hotel was older building that was recently renovated. We find ourselves in a room with a heater that was not yet replaced and intermittently noisy. Management apologized that this was an isolated instance and refunded a portion of the rate. The manager's personal involvement and apology helped soothe us.Hopefully all room heaters will soon be replaced making this location a place to return to when travelling down I-75.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to leave your kind review! We're happy you so enjoyed our Breakfast, and that you were well cared for during your stay :) We hope to see you again the next time you visit Bowling Green!

"A great place to stay"

5
09/01/2018

The room was well appointed with quality furnishings. Would love a room like this every place we stay. Courteous staff, good food, safe environment, quiet. Park close to door. All around convenience. Eating spots close by. Just a short drive to town centre .

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Eddie, Thank you for taking the time to leave your kind review of our property on TripAdvisor! We're happy you were so pleased, and hope to see you again soon :)

"Great place to stay!"

4
07/01/2018

We were traveling through and spent the night here. Had never driven through Bowling Green, only past it. It has a cute downtown. The hotel is close to the University if anyone is heading there for that. The staff there was very friendly and helpful !

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review our property on TripAdvisor, and for your kind comment about our staff! We're happy you enjoyed you Bowling Green visit, and hope to see you again soon :)

"BGSU Falcon Hockey"

5
02/01/2018

Came to see Falcons play Western Michigan. Great Hotel, have stayed before and will surely stay again. Great Staff, Great Location and a Great Value! Bed and pillows very comfortable and the rooms are great. Breakfast is excellent, enough of a selection that everything is fresh and the staff is super friendly.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor, and for your kind comment about our staff! We're happy you enjoyed a comfortable stay, and hope to see you the next time you come to cheer on the Falcons :)

"Great Stay All-around"

5
28/12/2017

If you haven't been at a BW in a while, especially this one, you need to make it your business to stay at one. This property in particular has undergone quite a transformation in the past few years. I stay at different chains throughout the year, and I was pleased with every aspect of my stay. The rate--multiple-day discount--was a great value. The room was clean, everything was in working order. The bathroom floor was even heated. They were quick to remove snow from the parking lot and to treat the sidewalks for ice. Breakfast was fine by my standards; coffee was even very good.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello! Thank you for taking the time to leave your kind review! We're happy you were so pleased with your stay, and hope to see you again soon :(

"Always great service"

5
18/12/2017

We have stayed here many times. Staff is always friendly and professional. Rooms are always clean and comfortable. Breakfast options are better than most hotels that provide free breakfast. We will continue to utilize this hotel.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Christine, Thank you for taking the time to review us on TripAdvisor! It's always a pleasure having you with us, and we look forward to your next visit :)

"nice refurbished update...but crabby staff"

3
14/12/2017

When we go to BG we like to walk around campus and the Falcon plaza is nicely located. The rooms were updated this year. Small rooms but nice drive up capability. The staff got overzealous in knocking on doors. The housekeeping police... a little woman troll from the front desk was obnoxious. check out was at 11 and she was banging doors at 10am

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Michael, Thank you for taking the time to review our property on TripAdvisor, and for reporting the disturbance you experienced during your stay. We rely on such input to help us continue to improve! We have addressed the issue with our staff, so that we can prevent such incidents from happening again in the future. We hope to see you again when next you visit BGSU, that we might have the opportunity to provide you with a superior stay :)

"Clean and comfortable"

5
07/12/2017

I went to school at BGSU and I just didn't have a place to stay this time around and I had noticed this place while going to school there but hadn't really paid much attention. It is really nice and clean on the inside and outside, very quiet and our hotel room was remote. It's a little far from the main bars but not too bad during the summer... during the winter it's a different story. I had issues going through expedia and the lady that helped us at the front desk was very understanding and gave us a full refund. I would definitely stay here again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Hannah, Thank you for taking the time to review our property on TripAdvisor! We're happy to have been able to amend your reservation, and that you enjoyed your stay :) We look forward to seeing you again the next time you visit BGSU!

"great place to stay"

5
06/12/2017

This is an older property but it is clean and very comfortable and the personal working there are very nice and friendly. I stay every time I am heading from home to Michigan. Perfect stop point. There is a Myers not far away to get any items you might need. It is quiet and the breakfast is good too. Highly recommend it.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for leaving your kind review on TripAdvisor, and for your kind words about our staff and Breakfast! We're happy you've been so pleased with your stays, and look forward to seeing you again the next ti8me you stop in BG :)

"New and improved"

5
04/12/2017

This hotel has had a complete facelift and is very nice! Comfortable and clean! The entire hotel has a new look and it's nice to stay here again! We will stay here when we come to Bowling Green again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Kevin, Thank you for leaving your kind review on TripAdvisor! We're glad you like our recent enovations, and that you enjoyed a clean & comfortable stay :) We look forward to seeing you again next time you visit Bowling Green!

"Party out of control"

3
04/12/2017

Hotel was clean, rooms were redone very pleasant. First night was great, second night the uncontrolled party until 2a.m. Not good. Yes it's a college town- I know but at some point when the hotel guests throw a party that the very kind front desk employee could not get under control the police should have been notified.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Cherise, Thank you for taking the time to review our property on TripAdvisor! We are sorry the noisy party was not better controlled, and have updated and reviewed our noise control policy in an effort to prevent such issues in the future. We hope you will choose to stay with us again, that we might have the opportunity to provide you with a superior stay.

"BGSU - BW!"

5
04/12/2017

It is always a pleasure to stay at the Falcon's Plaza Best Western!! The upgrades make it even better!! The staff is very helpful and the rooms are comfortable.and clean. I always book my stay with them when I am up visiting my BGSU students for events such as games or concerts. Home away from home!!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Michele, Thank you for reviewing your stay with us on TripAdvisor! We love being your home away from home, and look forward to seeing you again for your next visit :)

"Nice Hotel BUT!!!!!!"

4
20/11/2017

Room 133 you could hear every footstep and floors creaked with every step. Couldn't sleep.Very nice clean pet friendly hotel BUT get the Bozo contractor who just renovated the floor above and screw down the plywood and get better carpet.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Joe, Thank you for taking the time to review us on TripAdvisor! We're sorry to hear you were disturbed by the Guest above you, and have sent our Maintenance crew to investigate the floor. We hope you will come and see us again, that we might have the opportunity to provide you with a more restful stay :)

"Perfect Stay!"

5
15/11/2017

I stayed here for one night for a business trip to Bowling Green State University. The location is excellent with several restaurants and the downtown area nearby, the price is quite reasonable, the staff is friendly and helpful, and my room was great. The bed was comfortable, the bathroom was clean with nice amenities, the shower worked great, and it was nice to have a microwave and fridge in the room. The wifi worked well, and I especially appreciated that it was quiet with none of the usual hotel noise. I couldn't even tell if there was anyone in the rooms around me. I would definitely stay here again!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to leave your kind review on TripAdvisor! We're happy you so enjoyed your stay with us, and hope to see you again soon :)

"Excellent hotel"

5
12/11/2017

This hotel looked brand new with its remodeling. Staff went out of their way to make sure our stay was enjoyable. Convenient to restaurants and stores. Breakfast options were very nice and kept full and clean,

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Richard, Thank you for taking the time to review us on TripAdvisor! We're happy our staff took such good care of you, and hope to see you again soon :)

"Newly updated and really nice!"

5
06/11/2017

The rooms were so nice and fresh. Breakfast was great. The service was excellent! This was our first stay in Bowling Green and our hotel was located right in the heart of everything we wanted to do. The lobby was beautiful with a unique water feature that covered the wall. The entire hotel looks to have recently undergone a complete remodel with fresh paint and wall coverings and nice floor coverings as well. We will definitely be back!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Chris, Thank you so much for your kind review! We're happy you so enjoyed your BG visit, and look forward to seeing you again next time :)

"So very grateful to be able to count on a woderful place to stay after our long drive fron the Albany, NY area."

5
04/11/2017

As has been stated, we welcome our trip to BG to meet up with family & to visit a family member who now lives in a BG nursing home. We know we can count on a comfortable, pleasant, & quiet stay, where we can also attend BGSU sporting events & walk the beautiful area gardens.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Marianna, Thank you for taking the time to review us on TripAdvisor! It's always a pleasure having you In-House, and we look forward to your next BG visit :)

"Pleasantly surprised!"

4
03/11/2017

Very nice, great service. Close to BGSU. Easy access from the main road. Room was clean and large. Had no problem with Internet service.Staff was helpful and went out of their way to be accommodating. Will definitely go back!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for reviewing your recent stay with us on TripAdvisor, and for your kind comments about our rooms & staff! We're happy to have exceeded your expectations, and hope to see you again when next you visit BG :)

"Excellent stay"

5
03/11/2017

Very clean and modern hotel. Room was superb, bed very comfortable with lots of pillows. Breakfast was great with bacon, sausage, eggs among plenty of other items. Hotel staff was excellent. Will stay again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Gary, Thank you for taking the time to review us on TripAdvisor, and for your kind compliment to our staff! We're happy you enjoyed our Breakfast, and hope to see you again soon :)

"Nice Place"

4
23/10/2017

They've done a good job making some positive changes to this hotel over the years. I'd stay there again, for sure! It was very clean, and the hotel staff were very nice. The breakfast looked pretty good, although we didn't actually eat there.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Brandon, Thank you for taking the time to review us on TripAdvisor, and for your kind comments about our staff and renovation! We hope to see you again when next you visit BG :)

"Football weekend"

5
23/10/2017

Stayed here during a home football game. Accommodations were great. Updated and had a really nice stay. Staff was friendly upon check in and also during check out. Highly recommend this hotel for stays in Bowling Green.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review our property on TripAdvisor! We're happy you enjoyed your football weekend with us, and hope to see you again soon :)

"Best Western delivers again!"

5
22/10/2017

We visited Bowling Green for a college visit for my oldest daughter. When looking for lodging, this Best Western popped up. We already stay at a BW in Macon, Georgia every year during our family vacations to Florida and we love that one so we decided to try this one out. Great decision. Once again, Best Western delivers. The hotel is clean, comfortable and very reasonably priced. The staff was outstanding with everyone we talked too very friendly and helpful. We got a room with two Queen sized beds on the first floor. Even though the hotel was packed we didn't hear any hallway traffic or any other noise when in our room. There are plenty places to eat right next to the hotel and it is literally right across the street from Bowling Green State University so it is perfect when visiting the college. It is about 1 mile from I-75 so access to the highway is easy. This hotel also offers a very nice breakfast area with hot and cold options. Scrambled eggs, bacon, sausage, breakfast sandwiches as well as cereal, muffins, and fruit. Give them a shot, you won't be disappointed.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Scott, WOW! Thank you so much for taking the time to write your kind review! It's always a pleasure to share such complementary Guest comments with our staff :) We're happy to hear you have found some Best Westerns you like so much, and that we are now one of them!

"Always Convenient"

5
22/10/2017

Favorite hotel at the alma mater! We always stay here for the convenience of location and respectable staff. Very close to highway and great continental breakfast. We will always choose this hotel whenever we are in town!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Mr. Wallace, Thank you so much for your kind review! We're always happy to see our Falcon Alumni, and look forward to your next BGSU visit :)

"Great Stay"

5
22/10/2017

I am gluten free, and they had a good selection of gluten free items, Overall great stay, staff friendly and helpful. Room was excellent. I stay here every time I come to Bowling Green. Never been disappointed.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Bobbie, Thank you for taking the time to review us on TripAdvisor! We're happy to have gluten-free items available for our Guests (there is a local small business that makes gluten-free versions of all its baked goods; remind me next time, and I'll send you there!). We hope to never disappoint you, and look forward to seeing you again :)

"Excellent place to stay, very well run and clean"

5
18/10/2017

I would stay here again in a heartbeat. Great service, very clean, quiet, well-maintained, well-run, good parking, very helpful staff, just an excellent experience for a business stay. Well-located in Bowling Green.

"Best Western Falcon Plaza - Great Weekend Stay!"

5
16/10/2017

We recently stayed at the Best Western Falcon Plaza and this was a very pleasant experience. The room was clean and the decor was up-to-date. The internet worked very well and the continental breakfast had many items, both hot and cold. The desk staff, as well as the housekeeping and breakfast room staff were very pleasant, friendly and very accommodating.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Vern, Thank you so much for your kind comments about our staff and property! We're happy you enjoyed your BGSU Homecoming stay, and look forward to seeing you all again next year :)

"Friendly and good service"

5
14/10/2017

We stayed begin october in this nice hotel. We got a warm welcome and all the staff members we met were friendly. In our room there was very good wifi. The breakfast was great and the room spacious. It's a good place from where you can discover a lot of interesting places.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Dirk, Thank you so much for your kind review! We're glad our staff took such good care of you, and hope to see you again when next you visit Bowling Green :)

"Best Hotel in Bowling Green, Ohio"

5
10/10/2017

If you want a clean hotel with professional and friendly employees, this is your hotel to stay at when you're in Bowling Green! It's newly decorated and well maintained. The staff takes pride in taking care of their guests when they stay. This hotel is across the street from the Bowling Green campus and close to many restaurants. I highly recommend this hotel!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Janet, Thank you for taking the time to review us on TripAdvisor, and for your kind comments about our staff! We're happy you enjoyed your stay, and look forward to seeing you again soon :)

"Excellent Hotel"

5
03/10/2017

This hotel is newly remodeled and very comfortable. The staff is very helpful and friendly. I have stayed here multiple times with friends and have never had any problems. It is very conveniently located across the street from BGSU. I highly recommend this hotel.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Kelly, Thank you so much for your kind review! We're glad you enjoy staying with us, and look forward to seeing you again when next you visit Bowling Green :)

"Best place to stay in BG"

5
02/10/2017

Falcon Plaza has wonderfully clean rooms and a friendly, attentive staff. Our stay was pleasant and comfortable. The location is convenient, as it is right next to campus and a close drive to downtown BG. We also enjoyed a hot breakfast in the morning before we checked out.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Casey, Thank you for taking the time to review us on TipAdvisor, and for your kind compliment to our staff! We're happy you enjoyed your stay (and Breakfast!), and hope to see you again soon :)

"Best Western Falcon Plaza, Bowling Green Ohio"

5
26/09/2017

The check in and check out process was very fast & easy. The staff was very helpful. Our room had everything we could want. Very clean. We used the exercise equipment & hot tub. Very nice. Breakfast has all you could want. Eggs, bacon, sausage cooked fresh. You can make a fresh cooked waffle with all the toppings. They had fruit cups, several kinds of juice, coffee, tea, water, milk & almond milk, bacon egg & cheese biscuits, several breads & bagels, Sunday we had ham & cheese omelets. No need to go out for breakfast. They have it all.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Dee, Thank you for taking the time to review us on TripAdvisor! We're glad you were able to enjoy our Hot Tub & Exercise Room, and that you were so pleased with our Breakfast :) We look forward to seeing you again when next you visit Bowling Green!

"Exceeded my expectations!"

4
25/09/2017

We stayed her overnight after a long day at Cedar Point. An adorable little hotel, very close to downtown Bowling Green. And within walking distance to a Cold Stone Creamery! Customer service was very professional. Our room and bathroom was clean. Our room was not in a noisy area, we all slept well that night. The breakfast was stocked full and we had multiple options to choose from. The lobby bathroom was super clean and even displayed fresh flowers on the countertop. We would definitely stay here again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Amanda, Thank you for reviewing our property on TripAdvisor! We're happy to have exceeded your expectations, and that you enjoyed your Cedar Point trip :) We hope to see you again when next you find yourself in Bowling Green!

"Good stay"

5
21/09/2017

We had a nice stay. It was very clean, smelled fresh & was modern. I just wish they had a larger wheelchair accessible room, they said they didn't have 1. It was kind of difficult to get around, I needed a bit more room. We had a room with 2 beds, I'm sure a room with a single bed would be much easier & more room to get around. A nice bonus was they had freshly baked cookies @ the front desk to take when you'd like, we ate quite a few :) I'd definitely stay here again when I come to town next.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Erin, Thank you for taking the time to review our property (and our cookies!)on TripAdvisor :) We hope to see you again when next you visit Bowling Green!

"Outstanding"

5
19/09/2017

This is the second time that we stayed in this Hotel. It's one of the nicest hotel in the area. We want up to see our daughter at BGSU and stayed at the Best Western Falcon Plaza, Bowling Green Ohio. The room was very clean and the breakfast was very good. The price was very reasonable. The bed was very comfortable. i will definitely stay at this hotel again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Mr. Hofacker, Thank you so much for your kind review! We're happy you enjoyed your BGSU visit, and look forward to seeing you next time :) Best wishes for your Falcon!

"Biker friendly"

4
19/09/2017

Stopped on our through and although it seems to be a. It older than most best westerns I've stayed at it was a good comfortable place. The staff at checking was awesome and cheerful and made a good recommendation for a place for supper.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Jim, Thank you for reviewing us on TripAdvisor! We're happy to have exceeded your expectations, and that you were able to enjoy one of our fantastic local restaurants :) We hope to see you again on your next ride!

"This is a very Nice hotel"

5
14/09/2017

We liked this hotel a lot and enjoyed our two night stay. The price was affordable for us. The beds are queen sized and are quiet comfortable. The shower is nice with a great shower head. The service was super and the staff was attentive and friendly. The cookies at night were an awesome treat. We loved the smell of the soaps, shampoo and lotion in the bathroom. Breakfast is included and our teenagers loved the toppings for the waffles. The interior was all recently nicely renovated and was very clean. The hot tub was nice to use too; even though the jets didn't seem to be working right.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for reviewing your recent stay with us! We're happy you enjoyed our cookies & waffles, and that our staff took such good care of you :) We hope to see you again soon!

"Great choice if visiting BGSU"

4
14/09/2017

This recently renovated facility is very nice and extremely convenient to all things in BG. We rooms are very well appointed. The staff that we encountered were friendly, courteous and helpful. We would definitely stay here again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Missy, Thank you for reviewing our property on TripAdvisor! We're happy you enjoyed your stay, and look forward to seeing you again when next you visit Bowling Green :)

"Pleasant Trip"

5
10/09/2017

My mom and I stayed here on our vacation last week. My mom worked at BGSU for more than 20 years and it felt "strange" staying in a hotel that we have driven past for years. Our experience here was great! Our room was really nice and quiet and the staff was very kind. We were very thankful for breakfast in the morning and we had a very pleasant stay. Keep up the good work!

"GREAT service"

5
02/09/2017

We stay at this hotel several times a year for business. The staff is AWESOME! They go out of their way to help and remember us every time. Great location, comfy beds, quiet and affordable, AWESOME service. Love it!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Jennifer, Thank you so much for your kind review! Your Group is always a pleasure :) We look forward to seeing you all again soon!

"Best Western Falcon Plaza, Bowling Green, Ohio"

5
25/08/2017

Excellent stay at this property! Friendly, accommodating service. Cleanliness superb. Beds and pillows most comfortable. Great value for the money spent. Safety is not compromised. Would highly recommend this property to family and friends.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Chris, Thank you for reviewing us on TripAdvisor! Your kind words about our service and cleanliness were a pleasure to share with our staff :) We hope to see you again when next you visit Bowling Green!

"Pleasant Stay"

5
23/08/2017

stay here every year! Staff is very friendly and helpful. Janet is the best! Rooms have recently been refurbished and they look great! Good location. Close to college, downtown and fairgrounds. Worth your time to check it out. Will not disappoint.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Janet, Thank you for reviewing us on TripAdvisor, and for your kind mention of our Janet (she was tickled to read your comments!). It's always a pleasure having you and your Group In-House, and we look forward to seeing you all again next year :)

"No complaints"

4
20/08/2017

All of the quality you'd expect from a Best Western. Everything was fine. Not much to eat in walking distance but otherwise everything was fine. Lots of working men staying there but the place was very quiet. Breakfast was fine.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Joe, Thank you for taking the time to review our property on TripAdvisor! We're glad you enjoyed your stay with us, and hope to see you again soon :)

"Best Western adjacent to Bowling Green State University, OH"

5
12/08/2017

My spouse and I chose this hotel because we were looking for a nice, affordable overnight stay on our way home from our joint business-pleasure trip. We decided to try BW properties because the chain we had previously used regularly has raised prices a bit too much. BW is proving itself to be a good option. By definition, BW doesn't mean cookie-cutter properties. This one is quite nice. Someone left a message for us at the hotel before our arrival which, I think she was the manager was diligent about catching us as soon as we arrived. The young woman who looks as if she's 14 (She'll be happy about those genes in 30-40 years.) was the most pleasant person I've ever encountered at a front desk. No pool, but a large whirlpool which we didn't use and an arrangement with the university for guests to use some of their facilities for a small fee. Our room was very comfortable and clean. The hotel was very easy to find. It's on a main road among lots of nearby restaurants and gas stations. If I'd have to mark anything down, it would be the quality of breakfast. Fried eggs were our option; the yolks were as set as the whites. No English muffins. The set-up is a bit confusing. For example, there's no water available at the juice machine; a pitcher is on the counter away from that area. Nothing major. After staying at a few BW properties, I joined the incentive program. This property reinforces our decision to look for BW properties when we're on the road.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for reviewing our property on TripAdvisor! We're happy to have exceeded your expectations, and that we were able to relay your message promptly :) We hope to see you again when next you visit Bowling Green!

"Cheapest acceptable hotel in Bowling Green"

3
07/08/2017

This hotel is definitely not a 3-star location. Decor and exterior appear dated. The bathroom in my room was tight. The A/C was loud. However, everything was spotless and the staff were friendly. A SOLID 2.5 stars.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Philip, Thank you for taking the time to review our property on TripAdvisor! We hope to see you again when next you visit Bowling Green :)

"overnight stay"

5
06/08/2017

we were very pleased with our stay . the staff was friendly and very helpfull.The appearance of the hotel was aesthetically pleasing. the rooms were clean, the bed was very comfortable.,,,and they had one of those tv remotes that are of a smooth surface which you know are clean, and it had a sleep timer.another good point was that the temp regulator was on the wall, rather than on the unit itself,,which was very conducive to a good nights sleep. be assured , you won't be sorry that you stayed in this hotel.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Gerald, Thank you for reviewing your recent stay with us on TripAdvisor! We're happy you were pleased with your newly renovated room, and hope to see you again soon :)

"Renovated and excellent!"

5
05/08/2017

Spent several days in BG for swim meet and stayed at the closest and most convenient hotel for BGSU campus and pool. Was amazed by recent renovation. Our room was spacious, quiet, clean, relaxing. Hotel staff was marvelous and welcoming, and very helpful, as always, especially Nichole. Our team was able to use the hotel meeting room for a group dinner one night which was a tremendous help. There are more options for hotels in BG now than there were even several years ago, but the Best Western still stands out.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello! Thank you so much for your kind review and compliments to our awesome staff! We're glad you liked your newly renovated room, and that your team enjoyed their group dinner. We look forward to seeing all of you for your next meet :)

"Best stay at Falcon Plaza BG!"

5
04/08/2017

The front desk was very attentive and friendly. Room was very comfortable and clean. Bed comfy and pillows great! Perfect location to stay if you have any business or activities at BGSU! I have stayed here for 3 years in a row and the front desk remembered me.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Teresa, Thank you for taking the time to review our property on TripAdvisor! We're glad to have had you with us again, and look forward to seeing you next time :)

"Enjoyable stay"

5
31/07/2017

Great stay & recommend staying here to everyone! We drive here from Albany, NY area to visit family & attend sporting events & at the end of our long drive it is really wonderful to know we will be staying at your Best Western!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Marianna, Thank you for reviewing our property on TripAdvisor! We're glad to be your home away from home, and hope to see you again when next you visit BG :)

"Our stay near Bowling Green State University"

5
29/07/2017

We needed a hotel close to Bowling Green State University. The hotel was recently remodeled. I needed to add people to my room last minute, and the hotel staff was excellent in assisting me. They upgraded my room, asked where I would like to be located and even offered to assist my family with directions around campus. The hotel is centrally located near shopping, dining, etc. Thanks to the staff for making our stay comfortable and relaxing.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Teresa, Thank you for reviewing our property on TripAdvisor! We're glad our staff took such excellent care of you and your group, and hope to see you all again soon :)

"Very nice stay"

5
26/07/2017

A super convenient location to BGSU campus. Very clean and friendly. Comfortable rooms. The sinks and shower in the bathroom area are noticeably lower than normal. Yummy breakfast and friendly staff. Easy walk to campus and food places.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Whitney, Thank you for reviewing your recent stay with us on TripAdvisor! We're glad you enjoyed Breakfast, and that our staff took such good care of you :) We hope to see you again when next you visit Bowling Green!

"HUGE ROOM"

5
24/07/2017

Room was fantastic. King Room and could have fit a whole other King bed in there. Very clean and staff was excellent! Breakfast was offered and a nice dining area to do so. Front desk let us check in early after a long trip which was much appreciated.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you so much for your kind review! We're glad you liked your room, and that you had time to enjoy Breakfast :) We hope to see you again when next you visit Bowling Green!

"A Great Stay in Bowling Green, Ohio"

5
22/07/2017

Don't sell this hotel short. It is not new and flashy...but it has been given a great face lift and looks all new on the inside! It was so convenient to everything in town and the staff was very polite, cheerful, and helpful. We stayed four nights and have no complaints. This was a great value for the price and we highly suggest that you give it a try...you will not be disappointed!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Fred, Thank you so much for your kind review, and for your compliments to our staff! We're happy to hear you enjoyed your stay, and hope to see you again when next you visit Bowling Green :)

"Clean and comfortable"

4
17/07/2017

Bowling Green is a very small college town and the hotel was better than I expected. The hotel was updated, clean and had a spacious room for our family of five. Room entrances were outside and we parked our car right outside the door - very convenient.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Jean, Thank you for reviewing our property on TripAdvisor! We're happy to have exceeded your expectations, and hope to see you all again soon :)

"very good stay"

5
17/07/2017

great room, good price, great staff, nice breakfast checked in without reservation, accommodated immediately, helped with preferences, room very clean and nicely laid out, good temperature control, plenty of linens, appliances all worked well - everything we needed when weary from the road

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor! We're glad our staff took such good care of you, and that you had time to enjoy Breakfast in the morning :) We hope to see you again when next you visit BG!

"Harassment daily from manager for AAA#"

1
15/07/2017

Traveling all over the world for 30 years, I have never had a daily "demand" for a card number from my wife in my entire life... asking for that (one time) should have been sufficient especially for professional grown-ups

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Marcus, Thank you for taking the time to speak with me this afternoon, so that I can properly address this with my staff. It is always our goal, when a Guest experiences any issue, to do all that we can to prevent such issues in the future. We hope to see your lovely family again when next you visit Bowling Green :)

"One night stand. Business layover easy to find, very clean and nice"

4
14/07/2017

Very nice, easy to find , parking good and lights everywhere.. Workers try very hard to make sure your stay is comfortable.. It's right off interstate 75 ... Eateries close buy( fast food) over all stay 4 stars

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review our property on TripAdvisor! We're glad our staff took such good care of you, and hope to see you again soon :)

"Fantastic stay in neat college town"

5
13/07/2017

We stayed at the Best Western across from Bowling Green State University. Very good value. Superb staff- welcoming and helpful. We received good info on things to do downtown and got a great pizza from an establishment the front desk recommended. The room was exemplary- neat, clean and updated- everything we were looking for at a fair price.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Gary, Thank you for reviewing our property on TripAdvisor, and for your kind compliments to our staff! We're glad you were able to spend some time in our lovely downtown; we are all very proud to have so many local, family owned businesses there :) We hope to see you and yours again soon!

"Baseball weekend"

4
10/07/2017

Our stay was quiet, comfortable, and convenient to restaurants, college campus, and area attractions. Parking was a little tight for my big truck, and there was no pool for the kids, but an overall great stay.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Don, Thank you for reviewing our property on TripAdvisor! We're glad you enjoyed your stay, and hope to see you and yours again soon :)

"great"

5
07/07/2017

My wife and I went up the night before orientation for bg and it was great. nice size bed, clean fast internet. not much else i could ask for from a hotel.i would recommend it to anyone for the price and distance to the campus

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Caleb, Thank you for reviewing our property on TripAdvisor! We're glad you enjoyed your stay, and hope to see you and your Falcon again soon :)

"College Visit"

5
03/07/2017

Stayed here when we visited Bowling Green State University and had a great experience. The room was very clean, smelled nice and was quiet. I was worried at first as it was right next to the exit door on the 1st floor but we didn't hear anyone outside of the room. We will stay here more within the next 4 years!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Tina, Thank you for taking the time to review our property on TripAdvisor! We're happy to hear you enjoyed your BG visit, and look forward to seeing you again next time :)

"Excellent hotel"

5
01/07/2017

Very clean hotel, nice rooms, even clean bath tub. Good complimentary breakfast and reasonable fitness center. This is the first hotel where my wife said she would consider using the bath tub (because of its cleanliness). Glad to see that Best Western rewards points do not expire.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Ross, Thank you for taking the time to review us on TripAdvisor! We're happy to hear your wife was so impressed with our cleanliness; it is a point of pride for our hard working Housekeeping staff :) We hope to see you both again soon!

"Awesome Stay, Excellent Hotel"

5
01/07/2017

The Best Western Falcom Plaza Hotel was clean, cozy, and so much more! We were greeted with friendly faces and excellent customer service. The room was super clean and so comfortable. The exercise room was nice and relaxing. Breakfast was excellent with many choices to get us going for a busy day at BGSU. We are very pleased with our stay! Thanks for making us feel welcome!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Lisa, Thank you so much for your kind review! We're happy you were so pleased with your stay, and hope to see you & your Falcon again soon :)

"Best hotel to stay in"

5
27/06/2017

I have been staying in Best Western since last year, which was my first time every staying in BW I never had a problem staying in best western it was overall good experience, good quality, amenities. I would always love to stay in BW whenever I come to Bowling green Ohio. Highly recommend Thank you

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Dolly, Thank you for reviewing your recent stay with us on TripAdvisor! We're happy to hear you are so pleased with us, and look forward to seeing you again soon:)

"great room and great breakfast"

5
27/06/2017

Originally we asked for a ground floor room due to handicap necessities. That requirement changed and we asked for a 2nd floor room upon arrival; the check-in host was able to get us the 2nd floor room with a sofa bed! The room was clean and beds comfortable even though we were used to a slightly softer mattress. The staff was friendly and accommodating and the breakfast buffet was great! Plus we were within easy walking distance of the Bowling Green State University campus!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Connie, Thank you for reviewing your recent stay with us on TripAdvisor! We're glad we were able to move your reservation to an ideal room, and that you enjoyed our Breakfast :) We hope to see you again when next you visit BGSU!

"Spring Hill, Fl Traveler"

5
26/06/2017

This hotel was clean, and had all essentials. The front desk personnel were friendly, knowledgeable and very efficient. The breakfast that was offered was great. Hot and cold beverages and food was available and all was clean and well taken care of. Loved staying here and will be returning for sure!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Ralph, Thank you for reviewing your recent stay with us on TripAdvisor, and for your kind words about our staff! We're glad you enjoyed our newly expanded Breakfast, and look forward to seeing you again soon :)

"Don't let the outdated exterior deter you"

3
26/06/2017

The outside is very outdated and looks something like a bad movie set. But the inside was pleasantly updated and modern and impeccably clean. The property was well maintained and I would stay here again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Julianne, Thank you for taking the time to review your recent stay with us on TripAdvisor! We're happy to have exceeded your expectations, and hope to see you again when next you visit Bowling Green:)

"Bad experience"

1
26/06/2017

Room smelled awful noise from upstairs at all hours of the night started first day at 5:00am then that night started again at midnight and continued past 1:00 when we called front desk for a second time. Was given can of air freshener for smell

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello John, We are sorry we were not able to better address the noisy Guests near you. We hope that you will stay with us again, that we might have the opportunity to provide you with a superior stay.

"Weekend stay"

4
20/06/2017

This is very quaint hotel to stay at . It looked to be freshly renovated with new carpet upgraded bath and new furniture . The breakfast buffet was very nice with eggs meats and super good coffee. The hotel has a great location and it is directly across from the bowling green state university. I would definitely stay here again next time through.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello John, Thank you for taking the time to review us on TripAdvisor. We're glad you noticed our new renovations, and that you enjoyed our Breakfast! We look forward to seeing you again next time you visit BG :)

"Very Nice!"

5
19/06/2017

This is one of the nicest hotels I've ever stayed in. It was beautiful, very clean, with a super nice staff. The air conditioner was loud, but I've never stayed in a hotel when it wasn't. Great breakfast and an overall enjoyable stay.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Stacie, Thank you for reviewing us on TripAdvisor! We're happy to have exceeded your expectations, and that you enjoyed our Breakfast. We hope to see you again soon :)

"No complaints"

4
11/06/2017

We arrived for my son's college orientation on a Friday. The hotel looks like it has been recently remodeled. It is across the street from the BGSU Main Campus. Check in was quick. Our room was very clean. The room had a refrigerator, microwave and coffee maker. There are USB ports on the alarm clock to charge your electronic devices. I did use the fitness room, which is a standard hotel fitness room. There are 3 cardio machines, free weights, medicine balls and one multi-use weight machine. There is also a hot tub, which we didn't have time to use. There are warmed towels in the fitness room for that if you need it. Breakfast the day we were there had sausage, eggs, a waffle maker, danish, muffins, bread for toast, croissants, fruit, yogurt, microwavable breakfast sandwiches and more. We were a little short on time to have breakfast, so I didn't pay attention to all of the choices. Overall a good stay and it was the cleanest motel I have stayed at in a long time!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Steph, Thank you for your kind review! We're so glad you noticed our recent renovations, and that you were able to utilize our Fitness Room :) We hope to see you again soon (perhaps you will be able to enjoy the Hot Tub!).

"Great hotel"

5
05/06/2017

really nice hotel, newer with a great breakfast, nice staff and nice ammenities . would defninitely recommend this hotel and very close to bowling green university. nice town too and plenty of help if you need it at the desk up front

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you so much for your kind review! We're glad you enjoyed your stay, and hope to see you again when next you visit BGSU :)

"Very clean and excellent service"

5
05/06/2017

Lovely room, easy parking, good price and helpful staff. Lots of towels and they have a fairly large fridge. Breakfast area was very clean and well-stocked. My only negative is the very thin walls. But I tend to expect that in hotels.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Laura, Thank you for reviewing your recent stay with us! We're especially glad you enjoyed our newly expanded Breakfast, and hope to see you again soon :)

"One of the best and cleanest hotels that I have ever stayed in and the service was awesome, the food was actually"

5
03/06/2017

Fantastic as well. I will be staying here anytime I come up to this area and nowhere else! It's a must see to believe, I thought the place was going to be so so and it was actually upscale inside and out

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Marvin, Thank you for taking the time to leave your kind review! We're happy to have exceeded your expectations, and look forward to seeing you again when next you visit Bowling Green :)

"Would give 10 stars if possible."

5
02/06/2017

From the staff, to cleanliness, to breakfast selections, everything was way above average. The room was clean and comfortable. We would definitely recommend this hotel or return again ourselves in the area. The location was perfect, not far off the highway.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello! Thank you so much for your kind review! We're glad you enjoyed your stay, and hope to see you again next time you're in the area :)

"Pleasantly Surprised"

4
31/05/2017

Wasn't expecting much. Was in the area visiting family and attending a wedding. Picked the Falcon Plaza because my family is from the area and we had always stayed here when I was a kid. Even though the outside is very similar to how it was in the early 90's, the inside was redone. There was an inviting sitting area, a well equipped computer area with a printer and two nice computers. There was free tea and beverage service and everything was clean. The room was as you would expect in any decent Best Western. And very, very clean. It was perfect for my husband, I and our two 7 yr olds. The breakfast was the best "free" breakfast we had on our very long road trip. I will stay here again and highly recommend it as a great inexpensive stop over hotel.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Ashley, Thank you for reviewing your recent stay with us! We're glad you liked our recent renovations and expanded Breakfast :) We hope to see you and your family again when next you visit Bowling Green!

"A gem in Bowling Green"

5
27/05/2017

I stayed five nights as part of a group with the Popular Culture Association and was delighted at the quality of the hotel. The rooms and lobby have been renovated and all areas are modern, spacious and clean. The proximity to BGSU is terrific and the 24/7 coffee in the lobby and included breakfast are so convenient. The staff is friendly and helpful and I plan to stay again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Carolyn, Thank you for reviewing our property! We are glad you enjyed your stay, and hope to see your Group again next year :)

"Terrific people"

4
26/05/2017

I'm told the hotel was recently remodeled, and my room was very nice - spacious, clean and comfortable. There were a couple of odd things that the staff had already figured out were confusing (thermostat across the room from the heat/AC, the unusual shower control) and there were helpful signs pointing me to what to do. The hotel has that curved shower curtain that I like, although it would have been even more effective positioned a little further out. Where they had it made the curve ineffective and they could have just gone with a straight bar. Water pressure was ok. Water from the sink was lukewarm at all times and took a l o n g time to be cold enough to make drinking a glass of water pleasant. The room has a fridge and microwave. There is no elevator, so if you have mobility issues, ask for a room on the ground floor. Breakfast was generous if not luxurious. There are computers with printers if you need to get your boarding pass. Parking is fine. My room had a beautiful view of the McDonalds next door, but there was no problem or extra noise with that. The wireless was free and fast. good tv service. Would stay here again if I return to Bowling Green. The staff were friendly and helpful and made me feel most welcome!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Therese, Thank you for taking the time to review your recent stay with us! Your Group was a pleasure, and we hope to see you all again next year :)

"Great Room"

5
19/05/2017

The room was extremely clean and everything looked really nice. The bed was comfortable and the free breakfast was very good. They had egg and cheese omelets, sausage, waffles and many other items. All in all the stay was excellent.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review your stay with us! We're glad you enjoyed our newly expanded Breakfast options, and hope to see you again soon :)

"Spacious suite room"

5
17/05/2017

After driving all day from Iowa, we were exhausted by the time we reached Bowling Green. Check in at the Best Western Falcon Plaza was quick and easy. In addition, we were upgraded to a 2 room family suite. It had a full counter and sink with a microwave, spacious waist high fridge, and lots of storage cabinets. This is a great room to book if you are staying an extended period in the Bowling Green area. Though we were there only overnight (less than 12 hours), we took advantage of the kitchenette from the moment we checked in. The decor in the room was very modern which I really liked. The bedroom was separate from the living room, so there were two TVs (which is great when traveling with kids!) and a pullout sleeper sofa. The room was clean and comfortable and I would have liked to have spent more time there. The continental breakfast was also a plus with many options to choose from - breakfast sandwiches, muffins, yogurt, waffles, fruit, juices, coffee, etc. The hotel is directly across from Bowling Green State University so I imagine it gets quite booked up during the school year.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you so much for your kind review! We're happy to hear you enjoyed our newly renovated Family Suite (that Kitchenette really is nice) and our expanded Breakfast options. We hope to see you again soon, perhaps for a longer stay :)

"Friendly, Clean, Welcoming"

5
16/05/2017

I spend a great deal of time on the road each year and nothing feels better at the end of a segment of travel than being greeted by a warm staff, super clean/inviting hotel room, and reliable internet. Great option in Bowling Green.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Michael, Thank you for your kind review of our property! We're glad you enjoyed your stay, and hope to see you again soon :)

"Really glad we stayed here!"

5
12/05/2017

Our soccer team stayed here for a tournament several weeks ago. It is right up the street from the soccer fields and if it wasn't raining and cold we may have even walked. The room was very clean. The breakfast was fine. Nothing spectacular. Waffle machine, egg and meat, cereals, coffee, oatmeal packets, hard boiled eggs, etc. They did not have a washer/dryer and luckily we didn't need them as the rain held off during the games. We would definitely stay here again.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello! Thank you so much for your kind review! We're happy to have exceeded your expectations, and hope to see you and your Soccer Challenge-er again in the fall :)

"Nice Remodel"

4
10/05/2017

Remodel on this hotel is very nice. Although breakfast dining area is very small and crowded, the food was very good to start the morning. Great place to stay for visiting Bowling Green State University students.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Elaine, Thank you for taking the time to review us on TripAdvisor! We're glad you anjoyed your stay, and hope to see you again soon :)

"Absolutely the Best Best Western Ever!"

5
08/05/2017

I travel on business regularly and when I am in Bowling Green, Ohio I would not think of staying anywhere else. The service is impeccable; the staff always goes out of their way to make your stay the greatest-- from Todd the general manager and Nicole the front end manager to all of the front desk staff,--everyone bends over backwards to make the place a real "home away from home." The rooms are meticulous and the lobby warm and inviting. Stop at the front desk and enjoy a fresh cookie after a long, hard day. Stay here and you will never be disappointed!!!!!!

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Lynn, Thank you so much for your kind review, and for your compliments to our staff! They are certainly the jewel in the Falcon Plaza crown :) We look forward to seeing you again soon!

"Great customer service"

5
01/05/2017

We stayed here for our daughter's soccer tournament. The hotel was clean, accommodating, and communicative. The breakfast was lovely and the staff very kind to the team. The facilities met our basic needs, the beds quite comfortable and the homemade cookies were an added bonus. I really enjoyed our stay.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Lindsey, Thank you for taking the time to review us on TripAdvisor, and for your kind compliments to our staff! Best of luck to your Soccer Challenger :) We hope to see you all again next year!

"Soccer tournament"

5
01/05/2017

The staff was very helpful and having the meeting room was a huge perk for our team to be able to meet, hang and eat together! Will look into using again next year for the tourney and will recommend to other teams

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello Amber, Thank you so much for your kind review! We're glad you enjoyed your stay, and hope to see your team again next year :)

"Great location, friendly staff"

5
30/04/2017

I was impressed with the newly remodeled rooms. My room was beautiful. The staff was extremely friendly. I enjoyed the location - close to the university, and access to the highway. Breakfast was good, and while there was coffee to go, I love McDonald's coffee, which was right next door. The shower was a challenge - pull down on the water faucet. (It would be helpful to have a small sign on the bathroom mirror perhaps, as this is a hassle while buck naked, to figure out. Quite the challenge). I will be back.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to leave your kind review on TripAdvisor. We're glad you enjoyed your stay (and that you got your favorite coffee!), and hope to see you again soon! P.S. We're working on signs for the shower pulls :)

"Comfortable Stay"

5
27/04/2017

Clean comfortable friendly staff. Great value for what you get. We were in BG to visit the BGSU. Location was perfect. In room microwave ans refrigerator was nice. We didn't use the fitness center but from what I saw it was more than adequate. We couldn't ask for more.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you so much for your kind review! We're glad you enjoyed your stay, and hope to see you again when next you visit BGSU :)

"Falcon Plaza was a hit."

5
24/04/2017

We visited family and stayed here. Nice place and recently remodeled. No bed bugs and staff was great. Breakfast is decent. Our TV did not work. Overall a good stay though. Would stay there again. Parking was ample.

Nichole C, Front Office Manager at Best Western Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review your recent stay with us! We hope to see you again when next you visit BG :)

"Great Value"

5
24/04/2017

The hotel was clean and comfortable. The staff was helpful and pleasant. The price was fair. Breakfast was nice but the eggs were mediocre and there were no English muffins.Overall we were pleased with our choice. We definantly got our money's worth.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Cherie, Thank you so much for your kind review! We're glad you enjoyed your stay with us, and hope to see you again soon :)

"Wow, nice updates since our last stay in 2015"

5
19/04/2017

Previous stay in 2015 was somewhat disappointing as the hotel was in desparate need of some updating and we ended up changing rooms because of some issues with the condition of our the initial room we were assigned. However the service was excellent and the price made it a good bargain. Flip to 2017 and the service is still excellent, the price still beats similar hotels in the area. But now updates like new furnishings and carpet seemed to have given the hotel a fresh look that compares well to what younger hotels are offering. It still seems not a given that you would get a fridge and microwave. Our room this time had a fridge but no microwave. So you probably have to make sure you request those things at checkin if you really need them. And we seemed to be able to hear quite a bit of noise coming through the walls from adjoining rooms; both voices and plumbing noise. Again, you can probably request a quiet room at checkin if that is important. But this met all of our needs for this time and at a decent price. Great breakfast. Bananas were a bit soft, but the sausage was great and the coffee good and strong. Overall, we give it a thumbs up. Thanks for a nice stay.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review our property on TripAdvisor! We're pleased you enjoyed the changes we've made during our recent renovation, and we hope to see you again soon :)

"Best overall value in the Bolwing Green market"

5
17/04/2017

This is now the oldest property in the Bowling Green market, but excellent upkeep, and recent renovations to the guest rooms and the common areas, have made it very competitive against its newer neighbors. It is also closest (walking distance to the university campus and retail amenities.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Thomas, Thank you for taking the time to review our property on TripAdvisor! We hope to see you again soon :)

"Great hotel!"

5
10/04/2017

If visiting BGSU, best location...right across the street. Very clean, flat screen tv, hot showers, breakfast, close to freeway. Due to an accident, I have a temporary walker. When I reserved a room online, I asked if it was possible, I would like an exterior entrance room with a handicap shower. The exterior rooms don't have the handicap showers so an employee called me about 4 days before hand to ask me which would be more important. I was very surprised and thankful. Upon arriving, the young man and woman running the front desk were very friendly, helpful and the young man had us laughing before we left for our room. I would highly recommend this hotel and when we go to visit our son's friend again in the fall, we will be staying there.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Teri, Thank you for taking the time to review our property on TripAdvisor! We're glad to have exceeded your expectations, and hope to see you again (in better health!) soon :)

"We had luxury suite"

5
31/03/2017

Room was gorgeous. Just wish the mattresses were a little more comfy or the pillows being a tiny bit wider (because I move a lot and fell off my pillow often). The luxury had 2.5 rooms. One had the mini kitchen with a microwave, sink, coffee maker, and refrigerator. The sofa was a pull out bed. There was 2 tv total. Internet was annoying to try and figure out. We were too lazy to call front desk for password.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Courtney, Thank you so much for your kind review! We're glad you enjoyed your stay, and hope to see you again soon :)

"Best Western"

4
19/03/2017

I chose this hotel due to lack of options the weekend that I went to Bowling Green. There was a sporting event and conference in town that weekend, and it was one of the few hotels with rooms left at a reasonable price. I can honestly say that I was pleasantly surprised. The hotel lobby was clean and well maintained. The room was clean, the bed comfortable. I got a king room, which had plenty of room for my daughter's pack and play. They had a free continental breakfast, which was nice. Eggs, sausage, several sandwiches and fruits, and of course cereals, coffee, and juices. All in all, it was a pleasant stay, and I'd recommend it.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for taking the time to review your recent stay with us! We're happy to have exceeded your expectations, and hope to see you again when next you visit Bowling Green :)

"Great updates"

5
11/03/2017

This hotel had some great updates to the lobby and rooms. My stay was great I was in the D wing of the hotel for a swim meet.. Floor was very quiet and relaxing. Didn't know there was anyone on my floor, it was that quiet!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Nathan, Thank you so much for your kind review! We're glad you enjoyed a peaceful stay, and hope to see you again soon :)

"Very nice hotel"

5
06/03/2017

I was impressed with the size and quality of the room! I stayed for a week and, every day, was provided with fresh towels and toiletries! The furniture was well maintained. The quality of the room made my stay very enjoyable!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Jonathon, Thank you so much for your kind review! We're glad you enjoyed your stay, and hope to see you again soon :)

"Great experience"

4
28/11/2016

I have stayed here several times over the years as I visit my alma mater for football games. Always a pleasant stay. Front Desk always seems glad to see us and they always let us check in a little early. This last weekend, I realized about 2 hours after checking out that I left my pillow in the room. I called right away and the lady said she'd have housekeeping retrieve my pillow and alert the front desk manager, Nicole, who would be back on duty Monday. I called Nicole today and she has my pillow and will ship it either today or tomorrow. Big deal, it's just a pillow, right? Well I have used this pillow for over 30 years and sleep like poo poo without it. Other than the pillow thing, the hotel overall is kind of average, rooms are OK, lobby redecorated which looks nice. Room heating needs revamped as we couldn't get the temperature under 79 the entire night even with running the AC.

"Great Hotel!!"

5
26/11/2016

We stayed the nights of November 23rd & 24th, 2016 and had a very pleasant stay. The room was very clean, the staff were very pleasant, friendly and helpful. They responded quickly to every request we had with such kindness. The breakfast was awesome! We will definitely use this Hotel again!!!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Judy, Thank you for taking the time to review our property on TripAdvisor! We are glad you enjoyed your stay, and hope to see you again soon :)

"Awesome staff, clean rooms"

5
23/11/2016

Niki at the front desk was super welcoming and friendly. Room was very big and very clean. Shower was extremely clean and worked great. Need one like that at home! Pricing was very competitive. Loved everything about this place. Also perfect location if you would like to walk downtown or to the college.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Kurt, Thank you so much for taking the time to review us on TripAdvisor! It was a pleasure having you fellas In-House; we hope to see you again soon :)

"Our stay"

5
21/11/2016

The hotel was clean and comfy and the breakfast was yummy. The lady at the desk when we checked in was very friendly and helpful. She suggested your rewards program and I signed up. We liked that it was close to BGSU. We will keep this hotel in mind for the next four years that my grandson will be at BGSU.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Lucille, Thank you for taking the time to review our property on TripAdvisor. We're glad to hear you enjoyed your stay, and that you signed up for Best Western Rewards! It's a pretty nifty program :) We hope to see you again soon!

"Nice clean and cozy near everything"

5
21/11/2016

Had 2 queen beds room was very clean and a little older property. Very good breakfast both days waffles sausage bacon eggs sandwiches. All of the employees were very nice. Cookies at check in. Close to everything and quiet

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for taking the time to leave your review! We're glad you enjoyed your stay, and hope to see you again soon :)

"THANK YOU FOR A GREAT STAY!!!!!!"

5
19/11/2016

I had an accident earlier that day. Stayed at this hotel 5 years prior it was horrible and vowed to never stay again. I was so exhausted and distraut that I felt compelled to try this hotel no matter what because I could drive no farther. Arelene and Meghan were at the desk and could not have been nicer. Because of them, the cleanliness of the hotel and great breakfast, I will again book this as my go to hotel on travels. This hotel has been completely transformed to a great and one of the best BW's I have experienced. I have been to many and this one is tops! What a Great Stay! So many breakfast items included in the stay, and the evening staff of Arelene and Meghan, makes this stay PRICELESS!!!!!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review your recent stay with us on TripAdvisor. We are glad Arlene & Meghan were able to take such good care of you, and that you found our property much-improved since your last visit! We hope to see you again soon (under less stressful circumstances).

"Excellent Front Desk Service / Great Value for Central Location"

5
17/11/2016

My daughter and I stayed here for her Middle School Honors Band program at BGSU. It was our first time on the BGSU campus. I'm generally not a big fan of hotels in college towns (usually overpriced, surly staff tired of dealing with pushy parents, obnoxious kids, etc.). Our stay was one of the best for a hotel in any college town (or non-college town). Clark, the front desk receptionist, was genuinely so nice and pleasant to deal with for all our requests. He located a campus map for us and marked it up in relation to the hotel so that we knew where we were going the next day. He located all kinds of misc. items for us, and gave advice on where to eat. Best of all, he helped a tired parent like me at the end of the day. My daughter wanted an apple at 10 pm (long band day), and he located one in the breakfast room and delivered it to our room. Wow, what service! The other staff were very friendly too. In getting advice on eating places, I could tell that they genuinely liked the town of Bowling Green. Rooms were clean. Overall excellent value for being directly across the street from campus and minutes from downtown Bowling Green. Highly recommend this hotel.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for taking the time to review your recent stay with us on TripAdvisor, and for your kind comments about Clark's Guest Service! We're glad you enjoyed your visit, and hope to see you again soon :)

"Awesome and attentive staff"

5
14/11/2016

I was extremely impressed with the attentiveness of the staff and the cleanliness of my room. I know that the BW is renovating currently, and some of the rooms are a little dated, but they are extremely clean and very well maintained and the price point is in line with this. The size of the rooms is awesome as well. I book a room here every time I travel on business and wouldn't stay anywhere else. The breakfast is awesome and the cookies are as well. The staff are always quick and anticipated my needs before I even voiced them....not to mention, it is right across from the University and near a ton of great places to eat (which the staff recommended after asking what I preferred).

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Lauren, Thank you so much for your kind review! We are super excited about our room renovations, and proud that we have been able to provide our Guests with clean, comfortable stays during this process :) Always a pleasure having you In-House!

"Best Service I've Had"

5
04/11/2016

Todd and the rest of his staff are legitimately some of the best staff I have ever encountered at a hotel, period. The staff were overly helpful in allowing us to check in early, and telling us where to go in town during our stay for great food and drinks. This was my second time staying at this location, and I will 100% stay here every time I am in BG. You should too.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Mitch, Thank you for your kind review! It was a pleasure having you In-House, and we look forward to seeing you again :)

"Good hotel for the value"

4
26/10/2016

I thought the hotel was clean, the staff very professional, the breakfast good. For my need to be close to campus, it was very agood location and there were good restaurants nearby. The workout room was nice as was the small pool. I had no problems

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Jared, Thank you for reviewing your recent stay with us! We're glad you enjoyed your stay, and hope to see you again when next you visit Bowling Green :)

"Absolutely Love The People Here!"

5
24/10/2016

We've had the pleasure of staying at this hotel over the past 4 years as our son attends the local university. Best Western is Best Value and with the recent renovations, is perfect for what we need! Its conveniently located, has nice large clean rooms, comfortable beds and at a very good rate! Best of all has been the staff that we've gotten to know over the years! Always a cheerful greeting, always accommodating and not only at the front desk but at breakfast and with the housekeeping staff. I wish all the hotels we stay at showed they cared even half as much as they do here! Thanks for everything over the past 4 years!!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello sir! Thank you so much for your kind review! I have posted it for our staff; it's such a joy for us all to know that extra effort has been noticed and appreciated by a Guest (we are quite fond of our regulars). We wish you and your son the best, and hope to see you both again when next you visit Bowling Green!

"Most enjoyable"

5
19/10/2016

We had great service, the motel was extremely clean and quiet! Would definitely stay here again. The location being right across from the college was great and lots of options for eating were within close proximity!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Jodiane, Thank you for taking the time to review our property on TripAdvisor! We take great pride in our staff, and in our commitment to exceptionally clean rooms :) We are glad you enjoyed your stay, and hope to see you again soon!

"Clean, safe, warm atmosphere, center of everything"

5
27/09/2016

I have a great history with this family owned property. 50 year owners of the same property deliver all of the features of more expensive properties in the area for a great value. Whether personal or business, I would not consider another hotel in Bowling Green. 65 nights and counting, no timeouts, excuses or substitutions, 1st class lodging experience.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Steve, Thank you so much for taking the time to leave your kind review on TripAdvisor! Always a pleasure having you In-House, sir :)

"Just as expected, very nice"

4
26/09/2016

This hotel was just as expected, even better was the value. Less expensive than others, very nice no problems. The staff was well trained and efficient. Breakfast exceeded our expectations. We did not need to request anything, we had 2 rooms.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Gene, Thank you for your kind review! We aim to exceed our Guests' expectations, and are always pleased to hear from happy Guests that we have done so :) We hope to see you again when next you visit Bowling Green!

"Block of rooms for wedding"

5
23/09/2016

Outstanding visit at the Falcon Plaza. The hotel was clean the staff was friendly everything was bright and shiny and brand brand-new. The breakfast on a Sunday morning was constantly refilled the food was good the area was kept very clean. Highly recommend anyone in need of a hotel in Bowling Green to use this Best Western.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Mama Bird, Thank you so much for taking the time to review us on TripAdvisor! We look forward to seeing you & yours again soon :)

"Kind of disappointed"

2
20/09/2016

I came into town for a 40th high school reunion. I did not book a room in advance and as a result I am glad that I did not.. I found the front clerk very accommodating and professional. When I entered the room I found it Very clean and neat, but spending the night I was awaken by horrible sounds coming from the a/c unit. I finally had to turn it off just to get back to sleep. The next morning I went to take a shower and there was no hot water.. I do have to say my stay was pretty disappointing. Date stayed 9/15 Room 103.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Sir, We would like to offer some resolution for the issues you experienced during your recent stay. Please call 419-352-4671 or email me at [email protected] to discuss at your earliest convenience.

"Best Western Bowling Green, Ohio Review"

3
16/09/2016

I explained earlier that my room had had a smoker in it prior to my stay. I smelled it as soon as I entered the room -- not over powering but bad enough. And when you bring a towel to your face to dry after a shower, cigarette smoke is not real pleasant. I knew the hotel was booked, and I don't like to complain, so I left it go until checkout. Nothing was done about it. And I booked a block of 7-8 rooms for our 40 year BGSU reunion for some old friends and roommates, so the hotel did OK with our group, too. Was just disappointed. Romie Schwieterman

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Roman, Thank you for taking the time to speak with me earlier, so that we could resolve this issue. We look forward to seeing you again next year, that we might have the opportunity to provide you with a superior stay :)

"Remodel a success "

4
10/09/2016

Our son attends BGSU, so we stay here several times a year. We were pleasantly surprised by the remodel of the hotel lobby. It looks great. And the price is right. The rooms are the same--spacious and comfy. Air is a bit noisy, but the showers are hot and the staff is friendly and helpful!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Ann! Thank you for taking the time to review your recent stay with us on TripAdvisor! We're quite proud of the work we've done in our Lobby and Breakfast, and are pleased you like it :) We look forward to seeing you again when next you visit your Falcon!

"Good place for "just passin' through""

4
06/09/2016

We stopped here on our way up north. Room was large. Amenities were what we expect from a best western. Breakfast was better than most comparable chains. Mattress was in need of updating. Very firm mattress made for a rough sleep. Check in was was nice. Both people were very friendly,

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for reviewing your recent stay with us on TripAdvisor! We hope to see you again the next time you're in Bowling Green :)

"Great place to stay"

5
04/09/2016

Would go there again. We loved the breakfast items. Best ever breakfast buffet. We enjoyed the hot tub after a long drive day. Staff helpful and just a delightful place to stay. Good location for us as well.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Stephen, Thank you for your kind review! Anita is quite proud of that Breakfast :) We hope to see you again soon :)

"Our stay in Bowling Green..."

5
26/08/2016

Good price point. The staff provide friendly, helpful service, The rooms are comfortable and clean. The location was great for the purpose of our trip. I would highly recommend this property. We are loyal guests to this property and have always had a great travel experience during our stay.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Chris, Thank you for taking the time to review our property on TripAdvisor!We are quite fond of our repeat Guests, and look forward to seeing you again when next you visit Bowling Green :)

"Great value, clean, safe option in the heart of Bowling Green Ohio"

5
24/08/2016

Old school, hands on approach to meeting the needs of business and leisure guest. Very functional, everything you need to be productive in business or relaxing for pleasure. Staff is top notch and is very supportive, they interact and get to know their guest. Central location gets you away from the highway buzz and crushes the competition's rate and service. Simple, safe and clean property. I stay 150 nights a year in a hotel for almost 30 years and you are kidding yourself if you need more than this property has to offer. Have stayed in this property over 50 nights, no time outs, no substitutions, no excuses, good people good value!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Steve, Thank you for reviewing our property on TripAdvisor! Such thoughtful responses are quite a pleasure to share with our staff. We hope to see you again soon, sir :)

"Great Experience"

5
24/08/2016

My daughter goes to BGSU, and we visit throughout the school year and for the BGSU family events. First time we were able to get a room at this hotel in Bowling Green. Now I see why they are always booked full for these events. Newly remodeled, great complimentary breakfast selections, clean and spacious rooms and welcoming staff. I will make my reservations earlier from now on, so I can get a room there again!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Lori, Thank you so much for taking the time to review our property, and for your kind mention of our staff! We're glad you were able to stay with us, and hope to see you again soon :)

"Consistantly good."

4
16/08/2016

Professional, friendly and courteous staff. Comfortable and clean. Very safe area. Usually quiet and peaceful. They have never disappointed us at this location. Have a good rewards program. Breakfast truly continental.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Larry, Thank you for taking the time to review our property on TripAdvisor, and for your kind words about our staff! We look forward to seeing you again, sir :)

"Best Western - Falcon Plaze"

5
15/08/2016

I love this hotel. They recently did some renovations and it's better than it ever was (But I still loved it before the renovations). THIS hotel is the most convenient to BGSU campus and is nice, friendly, clean and an excellent value.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Lisa, Thank you so much for your review! We're glad you approve of our recent updates (more to come this fall!), and look forward to seeing you again for your next BG visit :)

"Great place to stay for BGSU Graduation"

5
11/08/2016

Very nice quiet stay and close easy walk to the Stroh center for Graduation. The rooms were really clean, you can definitely tell they take good care of the hotel. I will definitely be staying at this Best Western again.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Patricia, Thank you for reviewing us on TripAdvisor! Our staff does work hard to take care of our Guests and facilities :) We look forward to seeing you when next you visit Bowling Green!

"Wore Out After Cedar Point"

5
08/08/2016

Spent the night here after a long day at cedar point. This place was very clean staff was great and the breakfast area was super nice. Will stay again when in the area.. Very quite bathroom was super clean with a great ??

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Mark, Thank you so much for your kind review! We hope you enjoyed Cedar Point, and look forward to seeing you again when next you're in the area :)

"VERY CLEAN HOTEL!"

4
08/08/2016

Very clean hotel, friendly staff and great breakfast buffet. Our room was very comfortable, cool and clean. Bathroom door wouldn't close, but that was the only problem. Great location, close to the college, restaurants and entertainment!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Dennis, Thank you for taking the time to review our property on TripAdvisor, and for bringing our attention to the bathroom door in your room! Maintenance is addressing it now :) We hope to see you again when next you visit Bowling Green!

"BGSU Graduation"

4
07/08/2016

Great location to BGSU able to walk to graduation. Nice rooms. Great for a quick stay. Breakfast included. Walking distance to local restaurants. No pool, hot available and well as small fitness room. Very helpful staff

"Nice hotel"

4
03/08/2016

The desk staff was very friendly and answered my questions. The breakfast was excellent and there were many choices. It is a little older hotel, but clean. Very convenient if looking to have a stay close to the university. It's right across the street.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for reviewing your recent stay with us! We're glad you enjoyed our Breakfast; Anita has worked very hard to ensure a wide variety of offerings :) We hope to see you again when next you visit Bowling Green!

"Very Nice Hotel, Great Staff, Good Value"

5
02/08/2016

Very welcoming staff and an all-around nice hotel! The room was nice and large and all amenities worked perfectly. The area is quiet with many restaurants in walking distance. We actually had to cancel our first night's stay because of delayed airline flights and had no problem working things out with hotel staff and there were no penalties. We will be staying here when we return to Bowling Green.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Thomas, Thank you for reviewing your recent stay with us! We're glad we were able to work things out with your reservation, and hope to see you again soon :)

"A/C Nightmare"

2
02/08/2016

Nice facility other than an incredibly loud window A/C unit that woke me up repeatedly as it kicked on during the night. Staff were nice, room was clean, breakfast was very good but if you cannot sleep... Well, I've ruled this place out in the future. When I told the desk attendant about the problem as I checked out, She acknowledged the problem and told me all the units were going to be replaced. If they know... Why haven't they fixed it already?

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Scott, Thank you for taking the time to review our property on TripAdvisor. We would like to apologize again for the AC issue you experienced during our recent extreme summer weather. It had indeed been our intention to prevent such issues by replacing many of our AC's. Unfortunately, while the new units were ordered quite some time ago, delivery had been delayed by nearly a month. Once delivered, they were quickly installed. We hope that you will consider staying with us again, that we might have the opportunity to provide you with a superior stay.

"Very nice stay"

5
01/08/2016

We have been in Bowling Green many times for swim meets - but have never stayed at this hotel. I will definitely try to book again next time. It was convenient to the pool - nice and quiet - and a great breakfast!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Vicki, Thank you for choosing our property for your recent swim meet stay! We hope to see you and your swimmer(s) again soon :)

"Clean and friendly"

5
27/07/2016

Stayed recently for the second time and was just as impressed as the first time. Some areas have been updated and look great and have heard that rooms will be next. Bathroom looked updated, with great shower and nice fluffy towels. Everything in the hotel was very clean and rooms are reasonably priced. Quite a variety of items for breakfast, including a make-your-own waffle maker and some cooked eggs with either sausage or bacon. All staff were friendly and helpful. Will stay there again.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Patricia, Thank you for taking the time to review us on TripAdvisor! We're glad you were pleased with our Breakfast, and that our staff made you feel welcome. We look forward to seeing you again when next you visit Bowling Green :)

"Boys State"

3
20/07/2016

The hotel was clean. The biggest down side of the hotel was the fact that the first morning I was there I had no hot water. They apologized at the front desk but that was it. Told me it was fixed but by that time I had already showered. I would have thought that it would have been more appropriate to offer even a small discount for the huge inconvenience! Also, the hotel is 2 floors with NO elevator. It is rather difficulty when traveling solo to have to carry all your luggage up a flight of stairs!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Jennifer, Thank you for taking the time to review us on TripAdvisor! We would like to apologize again for the inconvenience you experienced during your recent stay. Please feel free to call me at 419-352-4671 or email [email protected] to discuss further.

"Wonderful"

5
14/07/2016

This is one of the cleanest, friendliest motels I have seen in a long time - and since it was in a university town it surprised me. Wonderful experience. Thank you for the fresh, clean and peaceful experience.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Cindy, We're glad you enjoyed your stay with us, and are pleased to have exceeded your expectations! Thank you for your kind review :)

"Good Value"

5
14/07/2016

This was a quiet, clean hotel. Good breakfast. Convenient to I-75. We have stayed there before and will stay again. We had an inside room this time. We have stayed in room with an outside entrance. They had a "no pets" policy which we like.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Michael, Thank you for taking the time to review us on TripAdvisor! We hope to see you again soon :)

"Staff went all out for me"

5
26/06/2016

When the front desk manager: Nichole Carpenter, found out that i wasn't happy with the bed size for my room, she not only offered to change rooms to a bigger bed size, but she left us a gift bag of water and snacks. you don't see service like that often. The room was very confortable and well furnished. We were on a sports vacation for my son's baseball team.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Sir, I'm so glad we were able to make you more comfortable, and that you enjoyed your snacks! I hope we'll see you again, that we might have the opportunity to provide you and your family with a superior stay from day one :)

"Nice staff, clean hotel"

4
25/06/2016

Very helpful and quick at check in. Nice breakfast selection. Pool had a nice looking hotter area and fitness room. Very close to the highway, but far enough away that is was very quiet. Ample parking. Plenty of dining options available nearby.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Justin, Thank you for taking the time to review us on TripAdvisor! We hope to see you again when next you visit Bowling Green :)

"Needs updating badly, apologetic staff"

2
21/06/2016

The hotel is conveniently located. It looks a bit run down on the outside and did not improve upon entering our room (253). It was a sizeable room, but the lighting was distinctly dim. All the furniture was worn, the fixtures tarnished and a lamp socket completely dangling under the shade (not repaired during out stay). The outside stair railing to our room was broken off at ground level on the left side (this was repaired the next day when we reported it to the front desk.) Housekeeping skipped us the first day and the front desk apologized. The second day our room was cleaned, but housekeeping left the door ajar all day, which we discovered at 10:00 pm when we returned from a family wedding. Breakfast was average - make your own waffles, powdered eggs, toast, cereal, juice, etc. Biggest disappointment: The management told us that they would have discounted our stay, EXCEPT, we had booked through Expedia and "their hands were tied" in areas of payment. So while they all apologized very sweetly and were quite pleasant, all of the problems made it a disappointing stay. Book the Hampton Inn right next door - we would have, had it not been sold out.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Patricia, We would like to take this opportunity to apologize again for the issues you experienced during your recent stay. Our offer to enroll you in Best Western Rewards, with bonus points added, still stands. Please feel free to call us at 419-352-4671; it would be my pleasure to award those points, or to handle any future stays you might consider booking personally. Having recently completed renovations in our Public Spaces ( Lobby, Breakfast, Whirlpool Room, Exercise Room and corridors), we are very excited about our upcoming Guest Room renovations, scheduled to begin this fall. We hope we will have the opportunity to provide you with a superior stay!

"Best Western Falcon Plaza, Bowling Green, OH"

3
21/06/2016

We were there for my son's graduation from Buckeye Boys State, but I hear it is being moved to Miami University next year. The room and bathroom were clean. The staff was very friendly and helpful. If I was ever in Bowling Green again, I would stay here again. It's very convenient to Bowling Green University.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Lanette, Thank you for taking the time to review us on TripAdvisor! We're glad you enjoyed your stay, and hope to see you again when next you find yourself in Bowling Green :)

"Way above what I expected"

4
09/06/2016

Just hoping for a nice, comfortable room in an older motel, but turned out the motel was really nice and modernized. Very comfortable room and bed, great TV (with HBO), clean, updated bathroom and free WIFI. The description said "continental breakfast", but it was much more than that (eggs, sausage, and bacon, to make egg sandwich; waffle maker; cereal; yogurt, fruit cups, and more). Very nice. Whirlpool and exercise room looked very nice (and clean), but did not have time to use it. Wished I did have time. Great experience and stay, for very reasonable price.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Patrick, Thank you for reviewing your recent stay with us on TripAdvisor! We are happy to have exceeded your expectations, and hope to do so again when next you travel through Bowling Green :)

"Just ok but poor customer service"

3
06/06/2016

We reserved a block of rooms here for a baseball tournament based purely on the location and ended up walking away disappointed. The hotel is clean, efficient, and has a great location to the fields but the customer service or lack thereof overshadowed our stay. Re: Not all rooms given the guaranteed rate resulting in the clerk having to call the manager at home on a Sunday to get permission to waive a $10-20 charge.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Bernard, Thank you for taking the time to review your recent stay with us. We are sorry you experienced anything less than exceptional Guest Service, and for the confusion regarding the contracted rates for your Group. We hope you will stay with us again, that we might have the opportunity to provide you with a superior experience.

"Recommended."

4
02/06/2016

First stay was this May. I would go back. Clean, quiet, friendly staff, reasonable rates, better than average complimentary breakfast. Recommended and I do plan to lodge there agin when through lovely Bowling Green.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for your kind review! We're glad you enjoyed your stay (and our lovely hometown!), and hope to see you again soon :)

"Great stay!"

5
02/06/2016

WE had a last minute client needing my assistance in Perrysburg, and the staff at this hotel was very helpful with making my reservation. The hotel was very clean and comfortable. The food was fresh and the Dining area was very clean and the staff was very accommodating. We would definitely stay here again in the future.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Scott, Thank you for taking the time to review our property on TripAdvisor! We're glad we were able to accomodate you, and hope to do so again when next you're in the area :)

"Our Stay at Falcon Plaza"

5
31/05/2016

We stayed here because it was reserved for a nearby family reunion. Very clean hotel and friendly staff. Good quality breakfast and reasonably priced. It is located near a large State University, but the room was very quiet and I would stay here again!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Donna, Your Group was a pleasure to have In-House! We're so glad you enjoyed your stay, and hope to see you all again next time :)

"Great Place to stay in BG"

5
26/05/2016

I was very satisfied with my stay at Best Western. It was very clean, staff was friendly, and it was in walking distance to a lot of places to eat/have a drink after a long day on the road. I'd def stay there again.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Alexis, Thank you for reviewing our property on TripAdvisor! We hope to see you again soon :)

"Comfort and High Quality Service in the heart of BG"

5
14/05/2016

On my recent business trip to Bowling Green I had the pleasure of staying at the Best Western Falcon Plaza. This fantastic hotel is the perfect combination of value and high quality service. The staff was beyond accommodating, and even upgraded my room to a suite. I would recommend this hotel to anyone staying in BG. It is across the street from BGSU's campus, and a short walk from the city center. The room was extremely clean, as were the hotel facilities. 5 out of 5 stars without question!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Sir! Thank you for taking the time to review your stay with us! We hope to see you again when next you visit Bowling Green :)

"Price gouging"

3
12/05/2016

Cost of room was over double the amount from a Thursday night to Friday night. We came to BG to watch our daughter graduate from college and BW took advantage of us and other parents. Bill went from $70.00 a night to $160.00 a night. This will be last time we stay there or any other BW.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Richard, We certainly understand what a surprise rate variances can be, especially over an extremely high-demand weekend such as graduation. We hope that you will consider staying with us again.

"Nice but Overpriced"

4
09/05/2016

We stay at the Falcon Best Western when we visit our child at BGSU because of it's convenience, friendly and efficient staff, and room rates. But, when I looked to stay there again this May for one night I was shocked by the rates. It doubled from our first visit (August 2015) They did some renovations but the rooms were basically the same (some cosmetic changes) but in comparison of other nice hotels in the area with the same rates, the Best Western should re-evaluate their costs.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Susan, Thank you for taking the time to review our property on TripAdvisor, and for your kind words about our staff! We understand how surprising one might find the difference in rates during especially busy periods, such as Graduation Weekend, when the demand for hotel rooms is quite high. We hope you will consider staying with us again. Please feel free to contact me directly at 419-352-4671; it would be my pleasure to personally handle your next reservation with us, that I might ensure you receive the best available rate on a room that best suits your needs.

"Dayton, OH Visitors"

5
28/04/2016

We always stay here when my husband and I come and visit our daughter at BGSU. We usually book a standard room but this last visit we booked a Jacuzzi suite that was great!. It was huge and spacious! For an older hotel, impressed on how clean and well maintained the property is. When we've eaten breakfast, it's been a good selection.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Kimberly, Thank you so much for taking the time to review us on TripAdvisor! Those Jacuzzi rooms are pretty spacious indeed, and we take a good deal of pride in how well our Housekeeping and Maintenance staff take care of our property :) We look forward to seeing you again soon!

"Friendly and professional staff"

4
25/04/2016

I needed somewhere to stay for the night after a long day's drive, and, given the positive reviews, I chose the Falcon Plaza. The staff on checkin and checkout duty were both friendly and professional. The decor in the bedroom was a little weird and not in keeping with the building. The TV sat on a very heavy ornate chest of drawers. The tub was lined with marble - or was it faux marble? But the building itself is plain, a kind of 60s or 70s motel. But the bed was comfortable and I slept well and really that's what matters. My room was clean, the wifi worked and the iron, fridge and microwave were welcome. Breakfast, with eggs and waffles, was better than the buffet available at many places. I have to say though, that, had I known that my room had an external door, I probably would not have stayed there, but it was already late when I arrived, and I had pre-paid on line.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Margaret, Thank you for taking the time to review your recent stay with us on TripAdvisor. We're glad you slept well and enjoyed Breakfast, and that you found our Front Desk Staff welcoming! While some of our Guests prefer the Exterior Entrance Rooms for the convenience of being able to park right outside their door, we understand that other Guests prefer the Interior Entrances. Please feel free to contact me directly at 419-352-4671 to make any future arrangements with us; I would be happy to handle your reservation personally, and to ensure you reserve the Room Type of your preference :)

"Excellent Hotel with perfect location if you get the right room"

4
18/04/2016

I have stayed at this hotel twice now, the hotel is in a perfect location. The hotel has potential to be great but the rooms located on the outside of the building are very different then the rooms inside. The first room I was assigned was terrible and had a beer can left over in the room. The sheets were also multiple colors and dirty. I do however give the staff the utmost amount of credit. When I brought the issue to their attention they upgraded me to a room that was perfect. The second room that I was moved to was so much nicer and cleaner then the first room. In fact the second room was so much cleaner and up to date that it was hard to believe that the quality of rooms and cleanliness could be so different between two rooms at the same property. I would tell anyone who stays here to make sure they have a room inside the building, and not in one of the outdoor inn style rooms. This hotel is excellent as long as you have a room inside of the main building.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello David, Thank you for taking the time to review our property on TripAdvisor, and for your understanding regarding the state of your initial room. We hope that the corrective actions we've taken in response to your experience will prevent a repeat of such an issue. We are very excited to begin our Guest Room renovations this fall! All of our rooms, Interior and Exterior, will be newly updated (some updates, such as our bathrooms and in-room charging stations, have already been implemented). Once completed, these renovations will provide our Guests with better consistency between Room Types. We hope to see you again soon :)

"Professional and well trained staff"

4
18/04/2016

Great desk personnel, what a pleasure to be accommodated by their professionalism. Bravo Falcon Hotel staff on a job well done. The management of this hotel has trained all the personnel to near perfection.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Joseph, Thank you so much for your kind review! We are very proud of our staff here, and your comments were a pleasure to share with them :) We hope to see you again soon!

"Great place to stay"

5
14/04/2016

The staff at the Best Western were very accommodating and friendly. The room was comfortable, the spa was relaxing, the breakfast was wholesome with a great variety to choose from. I would recommend this hotel to all of my friends!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Charlene, Thank you for reviewing your recent stay with us on TripAdvisor! We are proud of the improvements we've made to our Spa and Breakfast, and are so glad you enjoyed them during your visit :) We hope to see you again when next you visit Bowling Green!

"Stopped Overnite - Snowstorm"

4
11/04/2016

Best Western Falcon Plaza - off of I-75 far enough so you cannot hear it, convenient to restaurants and downtown Bowling Green - rooms are clean and comfortable - staff is helpful...and there's a McD's next door for convenient breakfast...all right across from BGSU campus.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Bryan, We're glad we were able to keep you warm and comfortable during that April snowstorm! Thank you for your kind words about our staff :) We hope to see you again in sunnier weather!

"Seeing the Granddaughters"

4
05/04/2016

From the first moment in the door it was a great start. I noticed the Lobby had a RE-Doo, plus the breakfast room! Wonderful upgrades. Our room was spotless and crisp! We had a great supply of fluffy towels, as the weather turned quite cold the heater worked great and kept us toasty.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Larry, Thank you so much for taking the time to review us on TripAdvisor! We've just installed our new Breakfast Parlor doors, and are very excited to start updating our Guest Rooms this fall. We hope to see you again, so you can let us know what you think :)

"Noise factor"

2
04/04/2016

People in the room above us came in at 3:00am and we could hear them talking and walking around their room until 4:30am. Room have very poor noise insulation. Stayed at 5 BW during trip. This location was worst and most expensive.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Jim, Thank you for taking the time to review our property on TripAdvisor. We are sorry to hear you were disturbed by your fellow Guests; we are looking into ways we might better soundproof our Guest Rooms during the next stage of our renovations, that we might better ensure a restful stay for future Guests. We hope to see you again when next you visit Bowling Green :)

"Exemplary Staff"

4
04/04/2016

Amongst the nicest staff we've ever encountered! From the front desk to the breakfast room to the cleaning ladies, couldn't be more hospitable and accommodating! We've been coming here for years to visit our son at university and have never experienced a problem in all our visits here! Its not the Waldorf or Plaza, but then neither is the price! Its good value and comfortable even if its a bit dated, but with all the new renovations in progress, its only going to get better! Thanks again!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you so much for your kind review! We are quite proud of our staff's commitment to Guest Service, and of our ongoing renovations :) We hope to see you again when next you visit your Falcon!

"The right Room at the Right Price"

5
30/03/2016

I needed to visit Bowling Green State University so I selected this hotel. I was not disappointed. The location, staff, cleanliness, and cost of the room were all outstanding. I would highly recommend this hotel to anyone who is looking for the best place to stay when visiting BGSU!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello William, Thank you for taking the time to review us on TripAdvisor! We are very proud of our Housekeeping and Front Desk staff, and take great pleasure in sharing such kind Guest comments with them :) We hope to see you again soon!

"Average Hotel"

4
15/03/2016

Clean enough although dated. Very friendly staff and efficient. Quick check in. Average breakfast, waffles, eggs (not very good), cereal, fresh fruit. In good area with many restaurants around and a large grocery store.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review your recent stay with us, and for your kind words about our staff! We've almost finished our Public Spaces renovation, and will be updating our Guest Rooms this fall. We are also working to further improve our Complimentary Guest Breakfast. We hope to see you again when next you visit Bowling Green, and that you will like our improvements :)

"Excellent Motel"

5
14/03/2016

I have stayed here 4 times and never had any bad service. Always greeted with a smile. Price is good. Bed is comfortable. The breakfast is simple but good. They also are very informed of local things to do and see.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Russell, Thank you for reviewing us on TripAdvisor! Always a pleasure, sir :)

"Excellent place to stay in BG"

5
14/03/2016

Friendly, helpful service, super comfy beds, clean rooms, great location! Would highly recommend if in BG area! Walking distance to downtown, Campus Quarters right out front with reasonably priced drinks and great atmosphere.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Diane, Thank you for taking the time to leave your kind review on TripAdvisor! We're glad you had the opportunity to explore a bit while you were here, and we hope to see you again soon :)

"Great Stay"

4
07/03/2016

I was at this property for nights. Everyone was very friendly, and the hotel was very clean. The fitness center is great, and had everything I needed. The breakfast was average, but it did the job. It is located right off the expressway for easy access and it is close to the campus.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Valerie, Thank you for taking the time to review your recent stay with us. We're quite proud of our new Fitness Center, and are so glad to hear you enjoyed it! We hope to see you again when next you visit Bowling Green :)

"Convenient and pleasant staff"

4
07/03/2016

Volunteer business took me to town; and this hotel was arranged for me. It's convenience to a quick meal - any meal - was appreciated. The remodel of the front lobby will be handsome. Absence of an elevator was a challenge and nuisance. Be sure to ask for a shower cap!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review us on TripAdvisor. We're in the finishing stages of our lobby renovation now, and are so excited! I have noted your preference for a first floor room and shower cap in our Guest Profiler, so that we can better accommodate you during any future stays :)

"Reasonable BW"

4
04/03/2016

Very friendly front desk staff. Check in and out was quick. Breakfast was adequate with enough choices. Rooms are a bit dated but very clean and set up well. No elevators though so make sure to ask for ground floor room if needed.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Lucy, Thank you for taking the time to review your recent stay with us! Our GM is working with our Breakfast Attendant now to further improve our Breakfast offerings (the waffle maker has been quite a hit!). Please do feel free on any future visits to request a first floor room; we make a concerted effort to honor such requests. Happy travels!

"Nice Room and Spa was a nice bonus"

4
02/03/2016

This hotel has been around a long time but it has been updated very nicely over the years. Currently it is a very nice place to stay when visiting BG or BGSU. I would highly recommend it. I used to stay at the HIE when in town but now as long as the rates are fair think I will make this my BG hotel of choice.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Dave, Thank you for taking the time to review our property! She's an old girl, but we like to think we take good care of her :) We're in the finishing stages of our lobby renovation now (!!!). We hope to see you again soon.

"wadsworth grizzlies"

5
22/02/2016

The inside and outside of this hotel was very clean, no odors, and the staff were super friendly. The breakfast was delicious, lots of variety to chose from, would definitely return to this hotel in the future.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Tamela, Thank you for taking the time to review your recent stay on TripAdvisor! We hope to see you and yours when next you visit Bowling Green :)

"Positve generally"

4
22/02/2016

Everything was at or above expectations except failure of wake-up call on Sunday morning. Location picked because of convenience. No pool but exercise room has free weights and good elliptical and stationary bike.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello James, Thank you again for calling our attention to your Wake-Up call issue; every reported Guest problem is an opportunity to revisit & improve our staff training! We're glad you liked our new Exercise Room (our GM is particularly proud of the weights). We hope to see you again when next you visit Bowling Green :)

"Great place to stay while visiting BGSU"

5
16/02/2016

Very clean,convenient and the price is right. Great location. Will stay again. It is very convenient to BGSU. The remodeling of the hotel is great. Even with the large crowd for the Presidents Day open house they were able to keep up with the breakfast demands.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Deborah, Thank you so much for your kind review! Our renovations have been challenging, but also quite rewarding (we're especially proud of our new Breakfast Parlor). Anita has been working especially hard to ensure we are providing a quality Guest breakfast :) Once completed, our renovated lobby will feature additional seating. We hope to see you again soon, that you might get to enjoy it. Best of luck to your student!

"Quick Trip to Bowling Green"

5
15/02/2016

I have stayed at this hotel a number of times when I visit BG. This is a fantastic location and a fantastic staff. I would not consider staying anywhere else. The hotel will always allow me to check in early if I need to and is alway very accommodating. For the price of what you get in BG I would not stay at any other hotel.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Eric, Thank you for taking the time to review our hotel! We treasure our regular Guests (we get quite attached to some of you!), and look forward to continuing to take care of you during your trips to Bowling Green :)

"Great Stop on a Long Road Trip"

4
15/02/2016

Making a cross country life-chainging trip, our travel team was looking for places to visit with old friends and find a comfortable stay. With our cute pup in toe, options for crossing the country are limited to a few hotels and B&Bs, especially in smaller communities. Best Western offered us great comfort and was pet friendly. The service was excellent with great energy.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Claudia, We're so glad we were able to accommodate you and your sweet puppy! We hope you are enjoying your adventure, and that we will get to see you both again soon :)

"Perfectly situated Hotel"

5
12/02/2016

This Best Western is located very close to the I75 Highway, across the street from a major University and only a short distance from quality eating and drinking establishments. The front desk staff was very pleasant and helpful in securing a luggage dolly for our use. This hotel, although in the middle of renovations was very clean, tidy and completely dust free. Our room was very clean and everything worked as they should. My wife and I enjoyed our stay and will be sure to recommend this Best Western Falcon Plaza in Bowling Green, Ohio. Thanks to all for your fine work and kind attention. William J.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello William, Thank you for your kind review! We have been making a concerted effort to ensure our ongoing renovations do not disturb our Guests, and are happy to hear you were pleased with our cleanliness and Guest Service :) Happy travels, sir!

"Happy Customer"

5
11/02/2016

Great hotel! The service was nice. All the employees were helpful and kind. The price was nice and the location was perfect to visit the University. The internet signal in my room was weak but nothing terrible. If I had the choice I would stay here again!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Tyler, Thank you for taking the time to review your recent stay with us! We hope to see you again soon :)

"The ONLY place to stay in Bowling Green, OH"

5
10/02/2016

I can't say how satisfied I am with my stay at the Best Western in Bowling Green Ohio. From the time I arrived to when I left we were treaty EXCEPTIONALLY WELL! It has been awhile since I have felt compelled to write a review about a hotel, but due to the GREAT experience I thought it is deserved. Thank you again, and I'll be back!

"Stop over on way to visit family"

3
30/01/2016

I slept well at this hotel, however, the carpet and a few other things definitely need updated. Staff was very helpful and friendly, but I did not receive the quality of room I expected for the price. I have stayed at updated hotels for less money.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for choosing our property for your recent visit to Bowling Green. Having already renovated our Breakfast Parlor, we are now working on the rest of our public spaces, and look forward to beginning our Guest Room renovations this fall! We hope you will visit again once they are complete, and that you'll like what we've done with the place :)

"The Best Best Western"

5
30/01/2016

Lovely hotel, under some renovations, but did not interfere with our stay. Gentlemen at the dest Todd and Clark were wonderful hosts, always pleasing and going out of their way to make sure our stay was easy and perfect. Breakfast was excellent as well. The room was warm and clean and inviting. And quiet.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for taking the time to review your recent stay with us! It's always a pleasure to share such kind comments with our staff (Todd, our new GM, and Clark are indeed fantastic!). We are glad our ongoing renovations did not disturb you, and hope to see you again when next you visit Bowling Green!

"Enjoyed my stay"

4
25/01/2016

Great service, quiet room and convenient location. I was minutes away from Bowling Green State University, where I had a grad school interview and audition. I was able to sleep well and check in and out in a timely manner. I would definitely recommend the hotel to anyone visiting the university, especially if car access is limited or not an option.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Emily, Thank you for choosing our property for your recent stay in Bowling Green, and for your kind review! We hope your interview went well, and that we will see you again soon :)

"Nice place to stay"

4
24/01/2016

Stayed here when my daughter had a music tryout at Bowling Green State University. Perfect location for BGSU, campus is right across the street. Comfortable beds. Mattresses appeared to be new. Breakfast was ok. Did have a fried egg and sausage along with the usual continental breakfast fare.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for choosing our property for your recent visit to BGSU! We hope your daughter's audition went well (such an intimidating process!), and that we will see you both again as she pursues mastery of her instrument :)

"Best Western Falcon Plaza"

5
21/01/2016

This hotel was under renovations and except for the smell of paint, you would not have noticed . The service was great. The continental breakfast was great. The hotel made sure that every amenity that they have was accessible even though it was out of their way.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for taking the time to review your stay with us. We are proud of our staff's commitment to excellent Customer Service, and their efforts to ensure a quality Guest experience during our renovations! We hope to see you again after the dust has cleared :)

"Great Stay"

5
13/01/2016

When I visit my kids at BGSU this is where I stay!!! Great accommodations and the staff are fantastic. They always help me with the specifics I need for my stay and are above and beyond kind. Rates are good for the room and extras such as breakfast. The location is perfect for anyone needing access to the university or sporting events.

"A true all-inclusive resort in northwestern Ohio"

5
06/01/2016

An extremely kind and efficient staff will ensure that a guest on business or leisure can enjoy access to the most advanced IT and office equipment at the Business Center and throughout the hotel, a state-of-the-art gym, and an indoor spa. Spacious, comfortable and well-equipped rooms (large TVs, microwave, refrigerator) allow the visitor to enjoy time not spent visiting this university town that straddles Ohio and Michigan and is only 20 miles from Lake Erie. And there are even rooms with whirlpools. A delicious continental breakfast coupled with 24/7 vending machines will satisfy voracious appetites. Very conveniently located across the street from Bowling Green University and within walking distance of the city's downtown.

"Rating"

4
06/01/2016

the value was worth the stay.Clean hotel even with construction going on the next morning.The staff was considerate not to place my room down that hallway where the work was being done and I appreciate that.

"Under construction?"

3
04/01/2016

This hotel is under going much needed improvements as the furniture & décor is very dated. This did not interfere with our stay or comfort as the rooms were clean & acceptable. They are blessed with friendly staff who went out of their way to make us feel welcome.

"BG Falcon Plaza"

5
22/12/2015

Nice clean hotel. Generous continental breakfast. It was a little bit pricey, but we were staying during a busy weekend. The hotel is in a safe location next to many restaraunts. I would definitely recommend this hotel to anyone.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Greg! Thank you for taking the time to review your recent stay with us! We wish you a Happy New Year, and hope to see you again when next you visit Bowling Green :)

"Nice People"

4
08/12/2015

I need a unplanned room to deal with a problem my daughter was having at her college. When I arrived the lady at check in was extremely helpful in finding me the lowest rate possible, and a lower floor room convenient to the door since I am handicapped. The rooms were average but nice and clean. Air conditioner was a bit noisy and the breakfast was OK except for the weird egg patty made to go on a McMuffin type sandwich, but I was mostly interested in a clean safe room and this hotel provided that nicely. It is right next to McDonalds and a few other restaurants so I could have gone there to eat if I cared to. Also, it is the closest hotel (right across the street) to the college of BGSU. Only thing I didn't like is the Febreeze type room freshener in the room since I am allergic to these things. But it wasn't strong enough to make me leave like some places are.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Marcia, We're so glad we were able to accommodate you during your impromptu visit! We hope you and your daughter are both well, and wish you a Merry Christmas and a Happy New Year :)

"Good"

4
27/11/2015

The hotel staff was very helpful. Wonderful people, and everything was well kept and clean. No complaints whatsoever. the breakfast was great! The room was very spacious and also well kept. There's several entrances leading to the hotel, which is especially great when it's freezing, and you're trying to find the quickest way in.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for taking the time to review your stay with us, and for your kind comments :) We hope to see you again when next you visit Bowling Green.

"Overall a Good Experience"

4
24/11/2015

I stayed in this place 2 nights for a conference held on campus. Our room was the cheapest one available, a double on the first floor. It smelled a little musty and smoky on arrival but nothing we could not live with. When we came back on Friday night we heard dripping sounds, and there was indeed water coming from the light fixture in the bath. Ooops! A call to the desk to report it led (with some persuasion needed on my part) to a prompt move to a different room. It was an upgrade and they were gracious enough to give it to me at the same price. This room (a double queen on Floor 2) was larger, smelled better, and was worth any extra I would have paid (had I but known!). The staff seemed like they were being trained in the Art of Customer Service, but I have to say they were gettin' it and I felt like I was well treated. Free breakfast is the typical hotel breakfast, but they had a variety of relatively healthy items, yogurt and hard boiled eggs etc. I would stay here again if business took me to Bowling Green.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Liz, We're so glad we were able to resolve your room issue! We do offer a few different styles of rooms. Some of our Guests prefer the Exterior Entrance Rooms, while others (such as yourself!) prefer the Interior Entrance Rooms. We will note your preference for Interior Entrance Rooms in your on-property Guest Profile :)

"great location to the colege campus"

5
22/11/2015

Easy access to freeway & walking distance to BGSU campus. Good value for the money charged. Great full breakfast and very helpful staff members. Clean room with King bed which had excellent mattress. Restaurants with in walking distance. Great safe neighborhood and plenty of automobile parking..

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Gene, Thank you so much for your kind review! We hope to see you again soon :)

"Nice Visit"

4
20/11/2015

We were there for one night stay. Rooms were clean, nice size. Bathrooms small but the outer room sink was a plus. Very friendly staff. exercise room and equipment were very nice. Lobby area very welcoming and breakfast was just enough to get a good start.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Carol, We're so glad you enjoyed your stay! We hope to see you again when next you visit Bowling Green :)

"Satisfactory"

3
17/11/2015

Needs to include microwave. Breakfast just so-so on eggs. Rate to high for this time of year with no local Collage football in area. Not near decent walk-in restaurants. Only fast food. Will stay there again if need be.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Donald, Thank you for taking the time to review your recent stay with us. We are in the beginning stages of implementing our Property Improvement Plan, which will include updates to our standard Guest Room amenities. In the mean time, I have noted your preference for a microwave on your Guest Profile in our system, that we might ensure you have one during your next stay :)

"Good location, comfortable bed"

3
16/11/2015

This isn't the most snazzy hotel, but the bed was great. We had the king suite facing the outside, right next to the hot tub. The furniture in the room was dated, but did it matter? Not really. We had a refrigerator and microwave and a nice TV. The shower was hot with good pressure. Shampoo, conditioner, and a hair dryer were available. The breakfast was good, plus there's a McDonald's next door. The front desk people were super-nice. Considering the location and the price, this is probably the best place to stay in Bowling Green.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Amy, We're so glad you were pleased with your stay! We hope to see you again when next you visit Bowling Green (please feel free to request the same room if you like!).

"Great Location, Great Staff, So-So Room"

4
10/11/2015

For a visit to BGSU this hotel is perfectly located. The staff at both check in and check out was friendly and efficient. Unfortunately the property is dated. The room itself was so-so, although clean and with everything you would expect to find there in working order.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for reviewing your recent stay with us. We're so glad you were pleased with our Customer Service! We are beginning our Property Improvement Plan, which will feature updates to our Public Spaces and Guest Rooms. We to see you again when next you visit BGSU, and that you will find our rooms less dated :)

"Really needs to review staff and update hotel"

2
29/10/2015

The hotel could use an update to bring it up to date with other hotels in the area and other Best Western Hotels. It is a very average hotel, we had one really great desk attendant and one really bad one. The hot water tasted like coffee and the breakfast was not really good. Not even sure what the eggs were. There is very little parking or else they let other people park there, because even though the hotel was full for the weekend, we should have been able to have a parking place for the night, which we did not. I would pay more to stay at another hotel until this one gets a make over. Rooms are very average and do not have amenities most hotels have now days.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Connie, We were so sorry to hear about your unsatisfactory Customer Service experience; please be assured that it has been addressed. We are in the beginning stages of a property remodel, which will feature updates to our Public Spaces and Guest Rooms, including Breakfast improvements and more Guest Room amenities. We hope you will choose to stay with us again, that we might have the opportunity to provide you with a superior stay. Thank you!

"Excellent for the Price point"

4
26/10/2015

The room was basic and clean. Clean is really important. The front desk staff was very helpful and addressed our need to switch locations with not problem. The breakfast was nothing great, but again, at the price point it was good to have that offered. Ample parking and right across from the University.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for reviewing your recent stay with us! We hope to see you again soon :)

"Decent hotel; clean and good service but seems old and outdated."

3
26/10/2015

By luck we ended up on first floor as only stairs available. Then we had a problem with some falling plaster from bathroom ceiling most likely from a leak from upstairs. Front desk moved us to another room on the first floor. Location near BGSU is the primary appeal for the hotel. But it was very clean with good service. Just outdated. No pool, just a hot tub so not so good for a family with little ones.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello, Thank you for taking the time to review your recent stay with us! We hope to see you again when next you visit Bowling Green :)

"Top rate staffing"

5
20/10/2015

The staff were so accommodating and friendly. The weekend was all planned out. So i thought. Expedia screwed up my reservation date but the staff found it in their heart to open up a room they hold for emergency purpose. Then my car battery died and they came out and gave me a jump start. When i was billed for the wrong date due to EXPEDIA they came through again and refunded us the money. This is the type of service that keeps customers returning. They even take pride in how the parking lot looks. Out early cleaning up trash. THANK YOU SO MUCH FOR THE GREAT EXPERIENCE!!!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Kevin, Thank you so much for taking the time to leave your kind review! We're glad we were able to help :) Thank you!

"Horrible Do not stay here!"

1
20/10/2015

So we stayed for Homecoming weekend, and we woke up in the middle of the night because it was 80 degrees in our room and tried to turn off the heater and it wouldn't turn off. Went down to the front desk and there was no one there. The problem was never fixed.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Victor, We are so sorry to hear that you experienced this problem during your stay. If you would like to discuss this further, please contact me at 419-352-4671.

"It's about what you'd expect "

3
19/10/2015

This isn't a bad place for being in a small college town, and being an older property. It's clean and functional, and extremely convenient to campus, downtown BG, and the highway. The staff is friendly and helpful. We did not experience any issues during our recent stay for homecoming weekend despite the hotel being sold out.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello! Thank you for reviewing your recent Homecoming stay with us. We strive to provide a clean, friendly and convenient Guest Experience! We hope to see you again when next you visit Bowling Green :)

"Good place to stay for business."

4
15/10/2015

This Best Western is older, but still kept in good condition. The lobby, desk and breakfast areas are very nice. The staff is kind and helpful. The workout room is small like most hotels, but it was clean and bright. The spa area was also clean and well kept. The room was always clean, but needs updated with more accessible outlets for today's mobile phones and laptops. The WiFi worked well with no problems connecting.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Brian, Thank you for taking the time to review your recent stay with us! We hope we will see you again when next you visit BGSU :)

"My stay"

5
29/09/2015

..our stay at the BW Falcon Plaza was exactly what were looking for .. close to campus, affordable and clean! ..a full American breakfast was the only surprise!..I would recommend this property to anyone having an interest or work in the B.G./campus area ..

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Donald, We're so glad you enjoyed your stay with us! Thank you for your kind review, and for your recommendation. We hope to see you again when next you visit Bowling Green :)

"Weekend stay for Bands of America at Bowling Green University"

3
28/09/2015

3 1/2 - Overall everything was very fine. The staff very helpful and friendly. Everything was clean and my room was very nice..My only comments are the breakfast wasn't anything to write about but was ok and the squeaky floor. (2nd floor room). It didn't bother me but probably would someone else. I would not hesitate to stay here again.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Ed, Thank you for taking the time to review your recent stay with us! We hope you enjoyed your Bowling Green visit, and that you will come and see us again soon :)

"Always super clean rooms and helpful staff"

5
28/09/2015

Only place I will stay on my trips to Bowling Green. Rooms are always so clean and smell good and beds very comfortable and clean. Staff always extremely helpful and accomodating. The breakfast is very good and they have added Belgian waffles. Big variety of foods. Hotel and Lobby extremely clean and inviting.

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Linda, Thank you for your kind review, and for noticing our new waffle maker! It's always a pleasure to have you In-House :) We look forward to seeing you again soon!

"First vacation in 20 years:)"

5
19/09/2015

What a beautiful place to stay for our first time in 20 years. We are so glad that we choose this hotel and location. The room was huge and beautiful. The hotel was not far from restaurants and it was convenient to the I-75 access. Thank you to the stay who helped make our first stay with Best Western so memorable:).

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Linda, Thank you for choosing our property for your vacation stay, and for leaving such a kind review! We hope you will treat yourself to more frequent vacations (20 years!?!?), and that we will have the pleasure of seeing you again soon :)

"Excellent Service"

4
18/09/2015

Every single employee we encountered went above and beyond to make our stay special. From making an elephant out of extra towels, to making the breakfast my son requested... these people are amazing!!

Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review
Hello Rebekah, Thank you for reviewing your recent stay on TripAdvisor! We're so glad you enjoyed our Customer Service; the young lady who made your towel-ephant is sitting with me right now, and was quite pleased to hear you liked it :)