Best Western Plus Hotel Wilmington/Wrightsville Beach,  Wilmington

4.5/5  - basé sur 563 notations.
5345 Market Street, 28405-3505, Wilmington, United States - visualizzare mappa
+1 910 799 4292 +1 910 799 3994

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Il nostro hotel, situato nei pressi della sede di Wilmington della University of North Carolina, offre l'ospitalità tipica del sud degli Stati Uniti, camere spaziose e un ottimo rapporto qualità-prezzo per gli ospiti che desiderano soggiornare vicino alle spiagge. Il nostro hotel di Wilmington è un ottima scelta e si trova vicino alla spiaggia di Wrightsville. Offriamo una posizione invidiabile, perfetta per esplorare la zona. Essendo vicini al Miller-Motte College, al Cape Fear Community College e alla University of North Carolina, nell'hotel di Wilmington sappiamo che gli studenti, il personale e i docenti in trasferta hanno bisogno di pace e tranquillità durante il loro soggiorno. La nostra struttura mette al primo posto la comodità dei propri ospiti. Siamo vicini a tutto, compresi il centro città, l'aeroporto e diversi negozi e ristoranti. Le università e i college locali attirano sempre numerosi visitatori in città, comprese squadre sportive in trasferta. Siamo a breve distanza da Carolina Beach, Kure Beach, Wrightsville Beach, Topsail Island e Figure 8 Island, tutte fantastiche destinazioni per praticare attività ricreative in acqua durante i caldi mesi estivi. Il festival dell'azalea è un evento da non perdere e a pochi minuti dal nostro hotel di Wilmington c'è anche l'acquario Fort Fisher, un'ottima attrazione per le famiglie in viaggio. Da Wrightsville Beach al centro di Wilmington, c'è sempre qualcosa da scoprire nelle vicinanze. Wilmington ospita la nave militare USS North Carolina Wilmington, un'altra grande attrazione che offre visite gratuite. Wilmington è nota anche come la "Hollywood dell'Est", con molti film e programmi televisivi girati nello Screen Gems Studio, tra cui Revolution, Iron Man 3, Dawson's Creek,Sleepy Hollow e molti altri. Sono disponibili anche escursioni per visitare lo Screen Gems Studio. Chiedi informazioni al nostro personale. Anche molti viaggiatori d'affari considerano il nostro hotel di Wilmington la loro seconda casa. Wilmington è una nota città portuale e molte compagnie di spedizione fanno affari qui. Il nostro hotel ospita dipendenti della General Electric, della PPD (Pharmaceutical Product Development), della Verizon, della Corning e personale medico proveniente da tutti gli Stati Uniti. Prenota una delle camere ben arredate del Best Western Plus® Wilmington/Wrightsville Beach e goditi un viaggio all'insegna della comodità!

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Eccellente
 
308
Molto buono
 
173
Medio
 
53
Mediocre
 
20
Orribile
 
17
Affari Affari 87
Business Business 72
Da solo Da solo 41
Di coppia Di coppia 77
In coppia In coppia 140
In famiglia In famiglia 238
Viaggio con amici Viaggio con amici 47
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Best Western Plus Wilmington/Wrightsville Beach,Wilmington
  • 5
    « Great stay »

    This hotel was very nice and the breakfast was great and very satisfying. My wife and I have stayed here a couple of times and come back here when we are in town. The overall appearance was excellent and the accommodations were very nice. Highly recommend this BWP anytime.

    5
    « Great location »

    This hotel is well located between, and near to both Wilmington and Wrightsville Beach and the other beaches. Everything was clean and well maintained. Real fast was better than we expected. We enjoyed our stay there.

    4
    « Nice hotel »

    Hotel staff was nice and gave good recommendations for local restaurants. Hot breakfast, 3 juices, stocked well and fresh. Clean room, quiet. Next to many restaurants and stores within walking distance.

    3
    « Out of Wilmington »

    On coach tour very friendly staff. Room and breackfast fine. Told us of places to eat. As it was a very long way from wilmington town. On a very busy road next to the high way. Wouldnt have called it wilmington

    4
    « Trip with Pups »

    Overall we had a good trip despite the rain! We stayed in room 127 near the end on the first floor. Room was clean, we enjoyed being near the exit for potty breaks for our pups, and we found the bed to be quite comfortable. Breakfast had a good selection and we definitely felt well fed every morning. I only have a couple of issues that: 1) Please replace the plastic cutlery and plates with either real ceramic plates or use biodegradable plates. It is so terrible for the environment 2) There was some sort of gathering/kids sports team staying at the hotel. There were kids running up and down the halls and yelling all evening. If it was mid afternoon it would be fine but this was ridiculous. Eventually we opened the door and told the kids to stay out of this hallway if they wanted to make a lot of noise. Luckily they went off somewhere else but it was just kind of crazy how they just had the run of the place and no one said anything. The purpose of the trip was just fine though. I like the location and that it's pet friendly. Not really a lot of road noise. Overall I'd consider coming again. Happy travels!

    4
    « Great place to stay »

    The room we had was great, spacious enough, fridge, microwave and AC. The only thing I don't quite understand is why aren't there ceramic plates and metal cutlery? When you have your breakfast you don't want to eat as if you are staying on a camping? It is okay with me that you care about the environment but this is ridiculous.

    4
    « A very good choice »

    We stayed here for 2 nights travelling down the coast. No complaints: nice lady in reception, room has everything you need and is clean. The hotel is very close to the highway, but you hardly hear a thing. On our first night 2 inebriated couples were laughing and shouting in the swimmingpool, but at 10pm the pool closed and they were shood off. Our only criticism concerns breakfast: the plates, cutlery and cups are made of plastic and styrofoam. What a lot of plastic is thrown away every day... In the bathroom they try to save the planet by urging you to re-use your towel and they pride themselves on being ?commited to our environment?. For me that doesn't tie in with heaps of plastic being thrown away. All in all, great value for money. Personally, i wouldn't mind paying a few dollars more per night for ?real? plates, cups and cutlery.

    5
    « Great comfortable and clean room. »

    Really enjoyed our short stay here. Staff was friendly and helpful. The rooms was clean and comfortable. The whole atmosphere was pleasant while the location was ideal. Was a nice price not overboard and was able to have a quiet nights rest.

    4
    « Nice place to stay »

    Hotel was clean, nice place to stay. The bed was comfortable. It was quiet. Staff were pleasant. Breakfast was good, better than most. We stay here each year when visiting our daughter at college so location to UNCW is great.

    3
    « Good hotel but questionable area »

    Clean, airy hotel. Hotel staff was great and easy to work with. The breakfast was nice with a lots to choose from. The room as clean and comfortable. The pool was great to cool off! The location is good too, near the shopping and not far from the beach. The only issue was the area. There was a disheveled woman under the stairs one night, and a man passed out in the lawn another day. My vehicle got several nails in the tires whilst driving in the parking lot. Several panhandlers were at the intersection almost every day. I know these are issues Beat Western can't help, but if you're traveling solo like me or have little ones I'd be cautious. I will definitely use the Coastline next time!

  • 5
    « Very Pleased »

    Stay here for two nights. While seeing the USS Carolina. Very nice hotel. Our room was clean. Even smelled cleaned. The Breakfast was very good for our two breakfasts there. My only draw back was the curtains in the room. We like a dark room to sleep. We had lights from the parking lot all night in our room. The curtains are not black out ones. We left shirts in the closet there. I called fast back to the hotel. They had house keeping go up and get them. Which I thank a lot for doing this. They mailed our shirts to us. Over all I was very pleased with this BW.

    5
    « Clean, great value »

    My husband and I enjoyed a couple of days away in Wilmington. We were able to book this hotel last minute for a good price. It was about ten minutes outside of town. The staff was helpful and friendly. The room was clean, and the bed was comfortable. We enjoyed that the continental breakfast included hot food too. I recommend!

    3
    « Decent stay for a single night »

    Room was decent. Very worn out carpeting. Skip breakfast. Go next door to Ihop. Kema at the front desk is a very nice lady. Always had a smile. The location is actually good too. I suppose I'd stay back at this hotel because of that reason.

    4
    « Same old comfort »

    I have stayed here for over 100 nights in the past year. Close to restaurants, shopping, and tourism. I find it comfortable working out of this BE. Easy to get up and go to work and easy to return and rest. Pricing is fair and the breakfast won't surprise you.

    5
    « Clean and friendly »

    I was just here for the Wrightsville Beach Half Marathon, this was a great location only several miles from the beach, downtown and only a couple miles from UNCW. The hotel is clean and looks newly updated. The staff was very friendly, and the breakfast attendant opened up breakfast half an hour early just for me. I asked just to make a waffle and grab some juice before my race and she started bringing out the eggs, bacon, etc. Would definitely stay at again.

    3
    « pet friendly but small »

    We stayed at the Best Western Plus Wilmington/Wrightsville Beach because it was pet friendly. Our family of three with 2 small lap dogs stayed here. The room was a good price but it was a little smaller than other BW Plus hotels that we stayed at. The beds were not queen size but rather were smaller full size beds. Although it was a pet friendly room we stayed in, there was a very prominent musty odor in the room - likely from other pets. This room needs to be thoroughly shampooed/cleaned to remove the musty odor - after all, that is what the extra nightly pet fee is supposedly for. The bathroom was small but clean with a single sink only. The hotel is near I-40 and Market Street so there is some traffic noise but it is less if you request a back room. There is a small fitness room with elliptical machine, bike, weight machine, and treadmill. Wifi is free and in the lobby there is a business desk with computer and printer for guests. The included breakfast was good (scrambled eggs, bacon, oatmeal, waffles, cold cereal, bagels, toast, muffins, yogurt, fruit, etc. but not exceptional (some BW Plus hotels also have mini omelets, sausage, hard boiled eggs, etc). Friendly and helpful check in person. Good overall value for the price but you get what you pay for.

    5
    « fantastuc place »

    we have been several years, my daughter is in UNCW and college , downtown, many shopping areas, , historical sites, staff was friendly. Good breakfast choices, clean rooms. The staff was helpful with traveling and restaurant tips.

    5
    « Staff nice, great for pets,great location, breakfast was good »

    Staff was very friendly at check in and check out..Great location easy to get to. Place was very clean, room was very nice and this is a pet friendly hotel and searching so many hotels this one bet them all for price and being so very nice. Place was not noisy at all. The breakfast was very good. Would stay here again.

    5
    « Everyone was very kind and personable. »

    My family and I stayed here over the New Year's Holiday 2017-2018 and everyone we met was very helpful. Doris was extremely helpful during breakfast each day. The breakfast itself was particularly great complete with eggs, a waffle-maker with toppings, several types of pastries, coffee, hot chocolate, various juices and flavored water. Cassie, the assistant manager, was also very helpful at checkout.

    4
    « As expected. Great for pet owners. »

    Not the fanciest or hotels but lots of nice upgrades. Breakfast in the AM was good though limited seating inside when busy. We sat out by the pool. Lots of grass and landscaped areas for pets. Nice if you're trying to do the beach and Wilmington.

  • 5
    « BW in Wilmington/Wrightsville Beach area »

    Always a pleasure to stay at this BW. We ask for a room on the Costco side to get away from the highway noise, and it's always very quiet. Beds are very comfy. Linen is soft. Very clean. Service is excellent. Breakfasts are super good. Well-located near shopping and beach. Never disappointed.

    5
    « Such a delight! »

    We came down for a visit to see a graduation. Best Western is always one of my preferred chains. And the price was unbeatable, so we decided to stay. I was not disappointed. The property is :beautiful, clean, just perfection. Those are always nice qualities in a hotel, but what really makes his location stand out is the staff. The nicest, most warm people I have ever had the opportunity to meet. Answered all our questions and went above and beyond to answer some ridiculous ones. If you are visiting the area... stay here!

    4
    « Perfectly Adequate Mid Level Property »

    Exceptionally nice property. Stayed here just one night as it is very near the airport. Great location for our needs. Nice. Fast Wi-fi. Great Value. Very comfortable beds. Will return when back in the area. Recommended

    4
    « A long stay »

    I stayed at this BW for 36 days due to work. Although they didn't give me a price break the hotel was comfortable as was the room. The staff was pleasant and the room was OK although there was an aroma in the room that the cleaners were not able to get rid of.

    5
    « Perfectly good pet friendly hotel, maybe excellent for its class of service »

    I was a little skeptical about booking here after reading some of the reviews of the pet friendly rooms, but our experience was excellent. We were in room 103 and it was clean, carpets looked new, room was very quiet. Check in staff were very friendly and helpful. Breakfast was very good, hot scrambled eggs, bacon, lots of other options for vegetarians. A well lit area to walk pets. We walked to the new store down the street, Academy Sports, and each of us got $20 grand opening gift cards which we promptly spent in the store. All in all, a great experience. The total price was around $75, a very reasonable cost. I am often perplexed by reviews criticizing lodging for not having this or that. I think a review should always be done with the class of service in mind. I felt we got more than we paid for at the Best Western in WB.

    5
    « A True Value »

    We normally stay in Wilmington, but, found this true value just down the road...and, believe it or not, it was close to $100 dollars less than the Best Western in Wilmington. So, chose the Wrightsville Beach location, and save a bit. The staff was as friendly and helpful as possible. At the front desk, Jennifer couldn't have been more professional, and entertaining, at the same time. The breakfast had plenty to choose from, and they were excellent selections. Excellent hotel!

    4
    « Vacation Travel »

    We had only planned on staying one night here, visiting some of the historic places. Unfortunately heavy rainstorm changed our plans. Hotel extended our stay, staff was very helpful. Breakfast is a first class treat.

    5
    « OBX Bound »

    Have stayed at the Wilmington.Wrightville Beach for the past few years on our way over to the Outer Banks. The location. Is great as we always do our beach grocery shopping at Costco, which is right next door to the hotel. Always have great service at your hotel and will continue at stay at the Best Western.

    5
    « Best staff and breakfast in a hotel ever! »

    The staff continuously went above and beyond their jobs to make things as nice as possible. Cookies in the evenings, the best hotel breakfast variety and quality I have ever had, and the coffee, water and hot water available at all times was such an unexpected treat! I left my pillow, but they stored it and returned it to me. I was very impressed.

    5
    « Recent Stay »

    I have stayed at this hotel for business over 60 nights over the past year and it is always very clean, conveniently located, affordable and the staff is always friendly. I have never had a bad night at this hotel.

  • 3
    « Dirty Floor »

    My husband and I checked in this hotel on a Sunday evening; upon entrance into the room there was a cheerio laying on the floor right at the bed which shows that the maid had not cleaned the floor after the previous guests. I did not say anything but we waited the next day to see if it was cleaned. We went out Monday and after being out all day came back in and guess what - that cheerio was STILL laying there; the floor had not been clean. The next thing about this hotel was no water pressure and Sunday night there was not any HOT water, just lukewarm; it was better Monday night though. I did not mention the water to the clerk when I checked out but did mention the cheerio and his reply was "I'll see that it gets picked up" what about vacuuming the whole room instead of just picking up the cereal?? Told him I even wonder if the towels were clean or just fluffed and folded and put back on the shelf. He said "no we always change the towels." Besides this little irritation, the room was okay and we did get some sleep. The best thing was the breakfast and the lady that worked so hard to keep it stocked and clean....Kudos to her!!

    5
    « Great Stay and Great price »

    I booked this hotel for a business trip. I stayed there for two nights, it was suppose to be three nights, but I couldn't make it. I called and spoke to the manager(Ricardo) and told him what was going on, he was polite and adjustment my reservation. I thankful because he did not have to do it.

    4
    « Great Visit »

    This Best Western is conveniently located approximately 8 miles from downtown. It is very clean, has a really good breakfast and welcomes the state rate. I appreciated the staff, especially the housekeeping staff who were very thorough and attentive to my needs.

    5
    « Dog Friendly »

    If you need a dog friendly hotel this one is excellent. They have a list of regulations for you dog's behavior, very reasonable, that make the stay for all comfortable. Been here twice and would go again. So nice that I hesitate to recommend as it is hard to find high quailty dog friendly hotels and I want to keep this gem to myself.

    5
    « Perfect location, close to everything »

    Helpful and pleasant staff, clean well decorated rooms, quiet. Location was perfect - right between downtown historic district and beach. Lots of places to eat within 1/2 mile and stores if you need anything. Easy access to highway. Will definitely stay here again.

    5
    « Clearly a Good Value! »

    Wilmington was not a destination for us, just a drive through city on our way south. So glad we had a comfortable, clean place to overnight. Efficient, friendly staff and a no nonsense, delicious breakfast to send us on our way. This location gives a better price than the downtown motels/hotels, yet it wasn't that difficult for us to head down the road to the central city attractions. In the morning, we had an easy return to the highway bypass, heading south to Charleston.

    3
    « Quick fix to leaky AC »

    Our first room smelled musty. Turns out that the AC was leaking and the carpet was soaked. Th staff immediately changed out room. Breakfast items could have been warmer. Some were cool to cold. Cold eggs...ugh.

    2
    « Frequent traveler, unsatisfied customer. »

    This hotel advertised pillow top beds, which was completely false advertisement. I've stayed in a lot of hotels, and I would have to say that this was one of the most uncomfortable beds that I've ever slept in. As well, the bathroom in the room had NO FAN! When we would shower, the bathroom became extremely hot and uncomfortable and would make the rest of the room feel super damp and humid. Also, if someone had to go to the bathroom (you know what I mean), then it would make the ENTIRE room smell like a toilet, which as you can imagine, was pretty disgusting. When plugging in things in that same bathroom, the plugs would constantly fall out of the outlet (ie drying my hair was a battle as it kept on unplugging on me.) The staff was nice, especially the cleaning and breakfast ladies; however, when checking out the gentleman working the counter wasn't super friendly and he never asked how our stay was (which obviously wasn't good). Overall, it was not a good experience and I would not at all recommend staying here.

    4
    « Frequent Visitor »

    We have stayed here may time and always find the service great. Breakfast is busy, but very well stocked and always find a table. Wifi works well plus business center onsite with computers and free printing. As for the rooms, lighting could be improved and bathrooms are a bit dated.

    5
    « Outstanding!! »

    The entire staff was amazing!! From the manager to the housekeepers, and everyone in between. They catered to me and my dog. Clean and quiet facility. 10 mins to the beach. They raised the bar of hotel expectations!

  • 3
    « Just okay. »

    The room was not the cleanest or best lit. And I was woken up militiple times in the night due to loud noise. Prior to getting there, while booking the room, the person on the phone was not the friendliest. The ladies serving breakfast were great.

    5
    « Would Stay Here Again in a Heartbeat »

    Clean and comfortable room, helpful staff. My stay was peaceful and everything was to my complete satisfaction. I'd recommend to anyone and would stay there again myself in a heartbeat. Great rate too!

    2
    « Room smelled »

    When traveling with a pet, you are limited to where you can stay. Paid extra $$ for taking our pet. They don't use the money to keep the smell down in the rooms from past pets. When we opened the door that night the smell was so strong.

    5
    « Our 20th Anniversary Getaway. »

    Again, thank you for helping make our 20th Anniversary so wonderful. Your hotel had everything we needed and was very comfortable. We would definitely come back again. We really enjoyed the free breakfast too. The food quality and various types of breakfast foods were outstanding. Thank you for making our trip so fun!!!

    5
    « Fit Our Needs Perfectly »

    We were in town for a college tour at UNC-W with our son. The hotel was in the perfect location to visit the college campus (just a little over a mile). The room was clean, the breakfast was satisfying and the staff was very friendly. There were many restaurants in the immediate area as well as a WalMart for anything you left at home. We would definitely stay here again.

    4
    « Convenient, comfortable, needs ipdatjgy »

    Comfortable room and nice free breakfast. Convenient location to UNCW and 10-15min to beach/river. Hotel seems dated, lobby, carpet, furniture could use upgrading. High traffic area w/ dealerships, shopping center.

    4
    « Good Location »

    Good location with easy access to old town Wilmington and Wrightsville Beach. Very nice breakfast area and plenty of restaurants close by. Large bathroom area, but the the two queen bed rooms a little tight. Easy access right off freeway yet still quiet.

    5
    « 5 * service at an unlikely hotel »

    If you are looking for a getaway to Wrightsville Beach you will not find many hotel options ON the beach. However, if you don't mind that, this hotel should be your choice. They will always make sure you enjoy your stay and help you in any way. I am very picky and I find this hotel, clean, comfortable and extremely accormodating

    5
    « Very good choice in Wilmington »

    This was a very nice hotel in Wilmington, near to UNCW. We drove conveniently around the area. The room was great, the breakfast was good and the internet worked well. It's about a half hour drive to Carolina Beach. We would stay here again.

    5
    « Short one night stay »

    We stayed here one night on August 28. Needed to be close to the New Hanover Atlantic SurgiCenter. Hotel was convenient, 10-15 minutes away. Room was clean, nicely furnished, bed comfortable. My husband said the breakfast offered was excellent. Will probably stay again when have to go back in September.

  • 5
    « All around Awesomeness! »

    Excellent location, centrally located between down town and beaches. Easy to find, easy to get into/out off. The staff is great, very polite and helpful. Rooms very clean, comfortable and up to date. Swimming pool is kept very clean, serviceable and uncluttered. Parking is plentiful and we'll lit at night. Very safe and quiet area. Breakfast is awesome!

    5
    « A visit to the beach »

    Our hotel experience was wonderful! The room was lovely and close to many restaurants, stores and other useful places. We were offered a military discount upon arrival. The breakfast was delicious and offered a lot of pleasant variety. The staff members we spoke to were very polite, professional and helpful. They helped us with directions to different locations, including shortcuts and easier routes that kept us off the highway. We were very close to Wrightsville Beach, which was our main destination. If we are in the area again, we would definitely want to stay here again!

    3
    « Family »

    Upon check in, there was a problem with my assigned room bed covers not being changed from the last guest(s). I had to request the front desk to have housekeeping change the bed covers while I watched. The housekeeping staff was not very friendly; I had to ask them more than once to not speak Spanish but English.

    4
    « Good stay »

    Overall we had a relaxing stay. The lady that checked me in was very nice and professional. Beds were comfortable and the room was pet friendly-which is hard to find at a decent hotel without paying a fortune. $20 a day seems reasonable. The carpet needs to be cleaned or replaced. I know this is a per friendly room but clean people have pets as well. Most pet owners don't want to pay the same-actually more with pet fee than every other guest and get the old carpet while everyone else gets new carpet. The bedskirts and decor need to be replaced as its been there a while. The hotel overall is clean and the room seemed clean enough. Im a stickler about cleanliness and I did not walk on the carpet without shoes. Breakfast was great- we loved the bacon and selection. Fresh cookies daily were nice and yummy. The staff is a mix of excellent and not so nice but that's not unusual. The price was pretty reasonable for the area. This seemed to be a hangout for men working in the area, that smoked. I felt safe overall but they were always hanging out at the side door-all hours of the day and night which makes girls traveling alone uneasy, especially when you had to walk your dog outside.

    4
    « Great location »

    The best thing about this location is its staff. Everyone was very helpful and accommodating after a long drive to get there. Our room was clean and quiet when we were there. The two breakfasts we ate were done well in terms of an included breakfast. Staff kept the foods filled and area clean. We didn't use the pool but it looked a little small compared to picture online. The beds were harder than we'd normally choose, but overall we had a pleasant stay. This location was perfect to get to riverwalk / downtown Wilmington, which is a cute little town, and Wrightsville Beach. Couldn't ask for better convenience. This hotel does allow pets, which doesn't appeal to me as someone with allergies, but it didn't really affect me though it might others.

    5
    « great place especially for pets »

    room was king nonsmoking, very nice for our two pets, nonsmoking king bed, nice refrigerator, on first floor easy access to exit doors and parking lot. We stay at Best Westerns when we travel with our two rescue beagles. Very nice room

    5
    « Perfect blend of history, shopping & The Shore »

    Great central location, great guest services & pool and the best breakfast selections available in its class. Nearby historic Port of Wilmington, The Battleship North Carolina and great local and national restaurants all around you. Access to the deep sea and touring and fishing; plus fishing from the piers nearby and right in the surf.

    4
    « Good »

    Great hotel, easy access to highway, beach, stores, restaurants. Very quiet..bed comfortable. Pool was ok for kids. I will stay again and recommend to other. Breakfast was great and reasonable. People friendly.

    2
    « Unhappy Experience »

    We decided to take a last minute weekend trip to the beach and go a great rate on the room. When we got there the receptionist was rude and unprofessional. When we asked to have a late check out at 7am she said she was all out of late check outs and refused to get a manager. We didn't have a good experience due to the front desk staff.

    4
    « Expensive but ok »

    While traveling to Ocean Isle beach, we needed to stop in for the night so we found this place and were lucky enough to get a room. Unfortunately, it cost us $268 for the night. The room was clean and roomy for a double queen. Everything worked and we weren't here long so it worked out. The included breakfast helped with the costs so I would recommend this hotel. The night clerk was also very nice which is hard to find sometimes. I can't remember her name but she was very friendly and accommodating.

  • 3
    « Wilmington stay »

    Overall not bad They are getting better with updates This is a old refurbished hotelOn the plus side the location for Wrightsville Beach is good along with a quick drive to Wilmington proper Less than 15 min for both

    1
    « Do NOT Recommend »

    Check-in was fine, then it went downhill. There was no A/C in the elevators, which were stifling hot. My room on the 4th floor was on the backside of the building facing the highway, so I heard lots of traffic noise. The room had a musty odor, which I later discovered was due to the wet carpet under the A/C unit. There was dried urine on the back of the commode, coffee straws on the floor next to the trashcan, and there were several areas on the carpet that were 'crusty'. Someone banged on my door at 11:30 at night, which woke me up, and then I was awoken at 6 in the morning by people on the hall slamming their doors. Upon checkout, there was only one person at the desk, so I waited for almost 5 minutes while she took a phone reservation. When I showed her pictures of the issues in my room, she asked me to email the general manager. I wouldn't stay here ever again even if it were free. I don't understand how so many others have given it such good reviews!

    5
    « UNO/Rained In In-Style »

    Great Place!! Comfortable Rooms, Pet Friendly only 20 a night or 100 a week, Excellent Staff especially Tobias and Nick! Reasonable Price!! Thank You!! If we are ever in Wilimington again, we'll be checking in BW.

    5
    « Our stay »

    We picked this hotel for the outdoor pool and clos proximity to all thr beaches. Everybody on the night crew was awesome! We rarely saw anybody else due to travel during the day. The kid's loved the pool. Rooms were clean and plenty to choose from for breakfast. We would definitely stay again!

    5
    « Very pleased! »

    We wanted a little getaway time near the beach but also near some sight seeing. The location was perfect between downtown Wilmington and Wrightsville Beach. The breakfast was great, staff was friendly and helpful, room was comfortable and clean, and the price was right!

    5
    « Clean and well managed! »

    Best hotel stay in this area I've experienced. Rooms were clean, staff was nice, courteous and helpful. Easy access to the interstate and highway. Close to Writesville Beach. Shopping and restaurants in walking distance.

    4
    « Busy Area but really Great Access to Restaurants »

    The area is a little busy during work travel hours. However it's offset by all the close attractions. Close to down town and the North Carolina Battleship. Good for families with children. It's foolish that I have to write 200 characters for this review

    4
    « Great Breakfast selection »

    Very good selection of protein items, not your usual carbohydrate hotel breakfast. Bed was comfortable with plenty of pillows. Quiet location even though next to elevated major highway. Only gripe... Yepping dogs heard in loby, was told the "dog rooms" were only on the 1st floor. Got room on 3rd. floor, none were encountered. We have no use for dogs, especially on vacation. Will reserch Best Western hotels better next time...

    4
    « A nice BW »

    The owners of this hotel have taken the care and attention to keep their guest happy. Its clean and mostly quiet (I was awakened with kids coming in at 1:00AM). The breakfast is the typical BW fare...but it was better. Fresher. And if you are a Costco lover...right next door.

    4
    « Very pleased »

    We were told this was not a great area by friends to stay in but I thought the area was fine and the hotel was very good. It is right off a main thoroughfare and was very easy to get to the location we were going to. We stayed three nights and the employees were very friendly, the hotel is very clean and we had no noise issues. We were on the ground floor as I don't take elevators, and we were quite pleased. The cost is very reasonable, the breakfast very good and I definitely would recommend this hotel.

  • 2
    « Sad »

    Staff was pleasant and kind. Good location for visiting UNC Wilmington. Bed comfortable and the temperature control worked well. Toilet wobbly and did not flush well. Hair dryer turned off often while drying hair.

    5
    « Great Experience »

    We stayed at 5 other hotel/motels on this trip, and this was by far the best. We highly recommend this hotel. The rooms were very comfortable and clean, the staff was very friendly. We saw some nice but loud younger folks when we arrived, but there wasn't any noise that disturbed our sleep or stay.

    3
    « Neutral feeling! »

    From the beginning, check in was excellent very quick and easy! Upon entering our room it was not cleaned very well. We were moved to another room which was decent . The bed was super comfortable! Breakfast not bad... waffles,cereal ,toast ,bagels ,bacon ,eggs ,juice ,milk ,coffee and water! This wouldn't be my go to place to stay each time I visit the area however it sufficed!

    5
    « Great hotel »

    I liked this hotel, reasonable price and friendly staff, it's clean and pleasant and the included breakfast is also nice, and so are the amenities. Very close to Wrightsville Beach, pretty convenient to Wilmington attractions, and Kure Beach and Carolina Beach are about 40 minutes away.

    4
    « Perfect for getaway trip »

    If you travel a lot you should know what to expect both price wise and food/breakfast wise and Best Western Hotel and Resorts did not let us down. Everything was adequate - if you are picky or a high maintenance person - this is not your hotel. 90% of population should be satisfied.

    3
    « Perfect location »

    First of all the people were very friendly and accommodating from the minute we walked in. The room was spacious and clean! We took advantage of the free continental breakfast and it was very good. It was a little pricey, but with beaches nearby and it being a college town that is to be expected

    5
    « Great Value »

    The room was clean and comfortable, great location, and excellent free breakfast. The beds were very comfortable, and the room is well-appointed with a microwave, mini fridge, desk and plenty of outlets.

    4
    « Great location, great price »

    Only a 5 mile straight shot to Wrightsville beach. Hotel easy to get to from the Triangle using I-40. Couldn't beat the price with AAA discount for a hotel of this caliber. We weren't looking for bells and whistles, just a decent place to sleep and shower between trips to beach, dinner, and area shopping. Reasonable rate for the dog. Good breakfast... I love making the waffles fresh. Best Western is my top choice now.

    5
    « Happy Traveler »

    Fast check in and offered express check out upon arrival. Staff was very friendly and helpful when we asked question about restaurants and directions. Took time to listen and made our stay very enjoyable. Hotel and all surrounding were very clean and attractive. Breakfast was good and well stocked, had a large variety to choose. Enjoyed the free coffee in lobby appeared to be 24 hrs. Express check -out was great. Would recommend

    4
    « Weekend Beach Trip »

    Great hotel stay, staff was helpful and courteous, minutes away from Wrightsville Beach and lots of restaurants and shopping. An indoor pool would have made this stay Excellent as opposed to Very Good, but all in all we were very pleased with our stay.

  • 4
    « Mgmt Resolved Issue »

    Had an issue while at the hotel. Spoke with the supervisor on duty, Tobias, who was excellent at resolving it. Really appreciate the attention to customer service. Handled the situation very well. Very appreciative. Only positive to say about how they handled the situation.

    5
    « great hotel »

    I came for fathers day and everyone was really kind. rooms were spacious and clean. breakfast was great and hot. i will come back to this hotel. staff was nice and easy to talk to. great place for the family to visit

    4
    « Best Western Plus »

    Room was fine; breakfast was great. The only problem we had was with the luggage carts. They are clumsy to handle, especially with a full cart. They are also smaller at most other hotels. A cart with four wheels rather than three would work better.

    5
    « Great place, reasonable reates... »

    Hotel was centrally located to downtown waterfront area (@10 mins. away), restaurants (some within walking distance) and local beaches. The staff was courteous, rooms were very clean, and the complimentary breakfast was excellent, with many choices offered. We enjoyed our stay and definitely would recommend.

    1
    « Ant infestation in room »

    Ants were crawling all over the desk table and tv stand our entire stay . Stayed for 2 nights on 2nd floor-1st time in Wilmington and this hotel. When we addressed the issue with the front desk, they gave us a can of Raid and some window cleaner! We asked for a different room and they stated that they were booked due to Memorial Day weekend. incompetent and unprofessional staff - we were paying customers not exterminators. We are still awaiting a response from corporate as we contacted them as well .

    3
    « It's OK »

    The reason why I only gave it a OK was because it is a pet friendly hotel. I was promise no pets would be on the 4th floor, well what did I see going into a room a few doors from me. A giant dog.it was not a handicap helping dog , just a big old dog. When I complained I was told sometimes people sneak animals in. Other then that the room was clean, food was good, and most of the staff were very friendly. If it wasn't a pet friendly hotel would have rated it higher.

    5
    « Very pleasant stay, pet friendly »

    Pet friendly room was beyond expectations. Comfy bed, very clean. Staff from maids to front desk, kitchen and grounds, were helpful and full of smiles. Omelets and bacon at breakfast a big surprise. Breakfast area is large, nice seating, very clean. Kudos.

    5
    « Great experience! »

    I had a great experience at this hotel! I was particularly impressed with the staff who was friendly, helpful, professional and welcoming! The overall quality of the hotel was great as well. My only feedback is to update the rooms a little bit (carpeting etc)

    5
    « Clean, comfortable »

    The hotel was very clean, comfortable beds, small breakfast was ok, average for a hotel, pool was clean. Microwave and refrigerator in the room. Quiet hotel. The location was great for our first trip to Wilmington, it was centrally located between the historic district and Wrightsville Beach (about a 10 minute drive) The hotel is located near several chain restaurants, Olive Garden, a few steak houses, Cracker Barrel. It is about 25 minutes to Carolina and Kure Beach.

    3
    « not that geat »

    not that great. overpriced. breakfast was okay, not great. no grassy knoll reenactment. would not clean the room, even though our small dog was in a cage. not like we had a snake or something. Reservations were messed up but they eventually got them sorted out. pool not open.

  • 5
    « Loved this hotel »

    REALLY nice. Close to everything. Clean. Breakfast was terrific, and they replenished it frequently. I would highly recommend this hotel. It was pet friendly, and was on the first floor, and never heard a dog.

    5
    « Nice hotel »

    This is a very nice hotel, we enjoyed our stay, had dog in tow and everything was great. Breakfast was awesome, waffles, sausage, juice assortment. Will definitely stay here next time we are in Wilmington.

    4
    « Over Priced »

    It's sad when room rates go up to over $300 a night. When there are cheaper hotels nearby. I stay for business purposes only. Nice place just think they shouldn't jack there prices up randomly. I was told it was supply and demand.

    3
    « Uncomfortable Beds »

    This Best Western is centrally located to all the beaches in the Wilmington area. We've always tried to stay here when visiting, but this last visit may be our last at this motel. The two queen size beds were very uncomfortable-too hard and very squeaky. They did give us a lot of pillows which eventually were used to try and make the bed more tolerable.

    3
    « did not meet expectations »

    check before booking in spring and fall regarding if pool open if you like that activity. not worth $440.00 for 2 nights. breakfast same o same o. one 4 yr old very disappointed that pool not available and it was spring break.

    4
    « Trip with Pups »

    Overall the stay was good. The breakfast in the morning was good and there was a lot of variety. The location was close to restaurants and shops. About 10 minutes away from the beach. Check in was quick and so was checkout. We had a quiet stay which we definitely appreciated. I did have a couple of issues related to having my pups with us. The first is that there is a lack of green space right around the hotel to walk the dogs. There are plenty of sidewalks and places to take them to walk, but there's a lack of quick pee green space. Also, I didn't notice until the last day, but there was a roach or ant trap that was under the AC that was definitely within access of them. If they had found it they could've had a bad time of it if they accidentally ingested that. Overall good stay, just recommend that you check your room if you're staying with pets. Happy travels!

    4
    « Pretty good experience »

    Everything went well for us here at this Best Western. The only complaint would be that our room smelled a little bit of dog. I think a better cleaning of the carpet would have helped with this. This hotel is accommodating to dogs and they have a very nice area outside for the dogs to do their business.

    5
    « Another great stay with Best Western Plus »

    We Arrived in Wilmington NC about 40 minutes early before the 3pm check in time. I asked the Desk clerk if we could check in early and was told no problem. The hotel was clean and in excellent repair and easy to find. Our room was on the 3rd floor and was freshly cleaned and ready for us. We only stayed 2 nights but enjoyed our stay very much

    1
    « I did not stay due to losing my job, »

    Was charged for the night even though I cancelled the day before I was due to arrive. I could not make the trip due to loss of job. The customer service was awful, tried speaking to the manager but the clerk relayed a message for him/her. Very unprofessional

    5
    « Azalea festival visit »

    We were in town with family for the Azalea festival. The hotel was very clean and in a great location. The hot breakfast was very good and provided a good selection for my toddler as well as me. Overall great experience.

  • 4
    « Clean and convenient »

    Room and facilities were clean. Hotel conveniently located to restaurants. Breakfast was good and staff was friendly and helpful. Stayed on Sunday night, but the only problem was the very loud trash truck that arrived around 5 to 5:15am Monday morning out back and slammed down the dumpster with a loud bang.

    4
    « Clean, convenient, comfy »

    Stayed overnight. No complaints - exactly as booked (king). Staff helpful as needed, clean, spacious room. Breakfast standard. All amenities in working order. Plenty of towels etc. Probably 15 minutes or so from beach, not what we were interested in so not positive how far.

    2
    « Ok hotel....but don't take a pet »

    We called the property, requesting a king bed (pet friendly). We ended up in a handicap room with two beds, next to the outside door, which was slammed shut throughout the stay. Also the "hot" breakfast consisted of eggs and corn beef hash, no bacon or sausage.

    5
    « Hotel March 2017 »

    Great hotel. Clean, friendly, servive was outstanding. Close to restaurants and the downtwon area. No problems or issues and would recommend staying there. Computers available and able to print out boarding passes. Rooms are spacious and comfortable

    5
    « Very happy with our stay ! »

    We certainly plan to stay here again! Our room was very clean and comfortable.Hotels location was perfect. Staff was always pleasant and helpful. We truly loved the hot breakfast with its great selection and tasty food. Will tell friends and we plan to return again soon.

    5
    « BW on Market St in Wilmington, NC »

    Stellar facility! Great staff, very comfortable accommodations, and centrally located. Price is moderate and well worth it. We stay here when visiting kids and kiddos in Wilmington. We've tried other places in the past, but nothing beats this Best Western.

    4
    « Group Block for Wilmington Soccer Tournament »

    We booked a group block through the hotels.com group service. Lisa was amazing in helping us find a hotel with 17 rooms at the price point we wanted and stayed in touch through the whole process of booking the rooms and making sure we had everything we needed. Nick at the hotel was flawless - very responsive, helpful and flexible as our needs changed. The hotel was clean, the breakfast was good (hot eggs, omlets, sausage and bacon) and there was a great lobby for the team to have a pizza dinner together during our stay. We would definitely stay here again in the future!

    5
    « Great stay! »

    Our Soccer Team stayed here for our tournament weekend. The staff was absolutely amazing. Very friendly and helpful. The rooms were clean and the breakfast was hot. A very great experience for the whole team!

    5
    « Great, friendly atmosphere! »

    My stay exceeded expectations in all areas. Housekeepers were awesome--- even replaced towels when we hung them up (most places won't unless they are on the floor). The woman in charge of the breakfast buffet went above and beyond to make everyone's stay great. Clean rooms, friendly and helpful staff. Really can't find a negative thing to say about this location. Thanks for a great stay, and I will most certainly recommend you to any friends who are traveling to Wilmington. Thanks for being so accommodating to guest's needs.

    3
    « Good Breakfast Omlettes »

    A bit overpriced for the rooms. Oddly designed bathrooms. Spotty internet. Limited TV (constant "No Signal" warning). Good breakfast with western omelettes and sausage. Plenty of free coffee and tea in the lobby.

  • 5
    « Convenient location »

    We have stayed at this Best Western several times while visiting family in Hampstead. It's a great location to visit family and to go downtown to see the sights. The staff is very friendly and accommodating. The breakfast is included and is fine for a chain hotel.

    5
    « Great Night Stay »

    This is a great hotel. The room was very clean, spacious and appealing. The hotel has a very friendly, courteous, helpful staff. I enjoyed my stay very much. The breakfast was very enjoyable with plenty of choices. The atmosphere here is very friendly and everyone is approachable and knowledgeable.

    5
    « Better than advertised »

    CLEAN! Satisfactory bed and pillows. FRIENDLY staff. WORKING appliances in the room. Not the most attractive decor, but when you're there to see the town, the room isn't the priority. VERY GOOD BREAKFAST- simple yet satisfying. 24/7 coffee in the lobby. A better stay than the previous 2 days at a Marriott!

    5
    « great hotel »

    I stay here every time I am in Wilmington. the staff is great, the room is always clean. easy check in. the breakfast is great as well. it is also close to interstate and market street. I have stayed at this motel each trip to Wilmington for the past 5 years. it has now been remodeled and is like new.

    4
    « stormy weather »

    here for two nights before hurrican matthew hit good value best western . very adequate rooms good breakfast . 5 miles out of town centre but took ubers in some had difficulty finding it as not actually on market street if going again would stay in town

    5
    « Excellent hotel »

    This hotel was top quality in all respects. All staff were very courteous. They spoke, smiled and offered help when needed. Both the room and bathroom were clean. The breakfast area was well staffed so that tables were kept clean, food was restocked and help was available when there was a need. The breakfast menu offered a large choice of items so there was something for everyone. The location was ideal, right off the Interstate and with easy access to downtown Wilmington and Wrightsville Beach.

    5
    « Hurricane Mathew »

    Staff was professional and caring. They helped calm my daughter by giving her a flash light and glow stick to help if we lost power. We did. The staff remained on duty even though their own family and property was at risk. I really appreciated that. The place was spotless and the staff was awesome. If they can do this well during a hurricane imagine how well they can do on a normal day.

    5
    « Quick Trip to visit sick relative »

    This was a last minute trip to visit a sick relative. So we did not have time to really use the hotel amenities. The staff was excellent during the check-in, out process; breakfast was great - would have liked some oatmeal; great location to family and restaurants; beds comfortable.

    4
    « Pretty good overall with very good employees. »

    Ordinary middle-of-the-road accommodation--clean room (except for moldy grout in bathtub); acceptable breakfast snacks; convenient parking. The exceptional thing here is the employees--especially Doris, Holly, Corey, and Tobias, who all deserve a bonus and a raise. Doris especially: I was trying to get some hot water for tea but the dispenser was almost empty; Doris stepped right up and took me to the kitchen for a cup of hot water from their supply.

    5
    « Best Hotel of our Trip »

    Friendly, CLEAN and safe. They offered gluten free, dairy free selections at breakfast. It was a safe area and we walked a short distance for supper. This was our fourth hotel in seven nights and was so far above the rest!!!

  • 4
    « BAD CHECK-IN »

    On check-in, I asked the front desk clerk if another member of my group had checked in. She stated that she couldn't disclose that and said further that if I wished to be connected to another guest in the hotel, I would have to give the room number as well as the name of the guest. (This is an impossible problem if I were trying to check if another member had arrived.) I have never experienced that ridiculous situation anywhere else in the world.

    5
    « Safe and Comfortable »

    Hotel was as described. I felt safe and comfortable here. Staff was very friendly and helpful. Good hot water in shower. Easy access to main roads and local amenities. I would definitely stay here again and recommend to others.

    4
    « Clean and moderate pricing »

    No complaints at all....midrange hotel. Clean and good location on Market St. About 5 miles from downtown, but only about 5 miles from Wrightsville Beach. Check in lady was a bit snippy. We had used points for two of our rooms and she initially did not see that in her reservation, and was not sympathetic.

    5
    « Fantastic customer service »

    We had another hotel in the area booked for two night but when we arrived we simply could not stay. So needless to say, when we arrived at the Best Western on Market street and was greeted by Tobias we were delighted. Tobias made every effort to accommodate us and look after all our inquiries. He got us settled in so well that we decided to stay for a second night. Many thanks. Our rooms were lovely, the service was bar none and a great rest was had by all. Many many thanks to Tobais. We did not travel with children and we arrived in our own transportation.

    4
    « Half Way to Beach, Historic Wilmington »

    And right near the university. Ideally located, friendly knowledgeable staff. Clean, comfortable rooms. Sweetest ladies run the breakfast, which features eggs, bacon or sausage, waffles, bagels, fresh fruit, coffee, etc. Really good value and good people.

    5
    « Amazing stay! »

    This hotel made our trip to Wrightsville beach even greater! The rates are amazing, the bed was comfortable, the room was clean, the staff was fabulous, the breakfast was yummy, and the pool was relaxing. Will definitely return with my family if we visit Wrightsville beach again!

    5
    « Convenient, Clean, and Comfortable »

    I was very pleased with my stay at Best Western Plus. The facility was in a great location and convenient to main roads, dining, and shopping. This was my first time staying at a Best Western facility. I stayed at the Wilmington, NC hotel. It was perfect for my short stay. Clean rooms, inviting lobby, free hot breakfast and reasonable costs made this a worthwhile experience. I would definitely stay there again.

    5
    « Nice get away »

    This hotel was very convenient to any place you want to go in the Wilmington, Wrightsville beach area, and only a 20 min ride to the South Beach area. This would include beach goers, and NCS University travelers. The room was very adequate, clean, and had a good size refrigerator. Even though it is located right next to a busy street (Market Street) and also the overpass, There was no noise to disturb us. There was a nice pool and a good breakfast came with the room. For a last minute trip, in the summertime busy season, the price was very reasonable.

    5
    « Very pleased »

    We were very pleased that the Best Western accommodated the elderly relatives in our party by giving us a room on the first floor next to an outside exit. It made it so much easier to get in and out, especially when those relatives have trouble walking any distance and we were carrying their suitcases in addition to our own. The room was clean and comfortable, the staff was friendly and accommodating, and the breakfast buffet was delicious! I would definitely stay here again.

    5
    « We enjoyed our stay »

    This BW motel is indeed a plus motel. When I first looked out my window and saw I was on the highway side I thought I was in for a poor night's sleep. That highway stays extremely busy day and night. However I noticed I did not hear the noise and that night I was not bothered by any noise and I am a light sleeper. The breakfast menu is above average and was very good. The staff at the counter were very friendly and helpful. We enjoyed our stay and if in town again would definitely stay here at this strategic location for visiting the area.

  • 4
    « No Complaints Here! »

    We stayed here for a one tree hill convention in July 2016 in a group of 3. Two queen beds were perfect for us! Nice sized bathroom, pool was fine, free breakfast was great, fresh cookies at desk, game night was cute for families, and the location to downtown Wilmington and the beach were both fabulous! Ubering cost only about $6-$8 a trip! If we ever go back, we are staying here! Room and hotel very clean.

    5
    « Good location Great Service »

    Very nice stay with Great Customer Service!!!!!!!! The Staff was extremely courteous and the room was very clean. Good location with easy access. Good amenities with comfortable bed and good breakfast

    3
    « Good budget hotel in the city center »

    My husband and I stayed here for 5 days in July and found it to be a good, clean hotel at a decent rate in the center of Wilmington. All the attractions, including downtown, are a 10 minute Uber ride away. The pool is open pretty late but is not as large as it looks in the online pictures and is situated in such a way that it is mostly in the shade throughout the day. I would skip the continental breakfast which was the worst I've ever had! If you are looking for a resort experience then skip it. There is no bar or food by the pool like you have at a resort. This is a place to relax, swim and sleep. For the price and location it is totally worth it for the frugal traveler not concerned with extensive luxury.

    5
    « Quick visit to Wilmington! »

    Very nice room!...Staff very friendly and accommodating during stay. Breakfast good and hot! Pool clean and ready to swim in. Bathroom clean on arrival (very important to me)..pillows fresh and ready!..I would definitely recommend this hotel!!

    4
    « A nice stay »

    I booked our room via phone through Best Western. I wanted a handicapped room. When we checked in, they did not have that on the reservation. But they were able to accommodate us. That was the one glitch to our stay. The place was clean, staff friendly, and breakfast varies from day to day which is a nice feature.

    4
    « Above Average »

    I stay at Best Westerns often, and this is one of the nicer ones. The location is convenient to most things in the area. The lobby and breakfast area are quite nice and larger than most. The rooms look like they have been done pretty recently and Best Westerns are almost always very clean.

    3
    « Pet friendly!! Enjoyed our stay »

    First time traveling with our dog, was very accommodating. The nice lady at the front desk gave our dog a bunch of treats. Our room was clean and the ac was nice an cool. Easy drive to Carolina beach!!! Shopping and food in the near by area. I would stay here again!

    4
    « Nice Stay »

    Nice and clean. AWESOME friendly staff. Great breakfast and the pool was nice and refreshing. Little dated but a nice hotel. Good convenient location. Free wi-fi was fast and kept the kids happy. Would stay again

    5
    « 5 stars for a 2.5 star hotel »

    My wife and I have stayed at a few of the 2-3 star hotels along Market Street. This is the best one out of the bunch. Good breakfast and a nice room. Nothing spectacular but they do a good job with everything.

    5
    « One Tree Hill Convention »

    Would stay at this hotel again, the breakfast was good. Location is great- close to downtown, beaches, shopping. We were in town for OTH Convention, saw other fans staying at hotel. I liked the breakfast selection.

  • 5
    « Look No Further »

    I felt very comfortable, safe and relaxed during my stay. Best beds ever. Staff is beyond great, friendly and helpful. They aim to please and we were absolutely thrilled with our stay at this Best Western. Great variety for breakfast and plenty to choose from. If you left hungry that was your fault. We felt so at home that it made it that much harder to leave. Great location. I will definitely be back!!

    5
    « A refreshing stop on a hot July day »

    Had the pleasure of staying at the Best Western Plus during a recent job interview. Not much to say that is negative about this place other than my stay was too short. I found the Inn clean, providing excellent service, comfortable spacious rooms, and a decent breakfast bar selection. They even make fresh cookies to pass out for free. Though not in walking distance to the beach, it is centrally located so you can easily drive to the highlights of Wilmington. I will say that their exercise room was just satisfactory. Then again, I did not come there to work out.

    4
    « Pleasantly surprised »

    This hotel is conveniently located. We were here to visit UNCW and Wrightsville Beach. It is centrally located and near plenty of restaurants. The room was clean. Staff was friendly. Pool was nice. Coffee was always fresh and hot in the lobby. My kids enjoyed the fresh baked cookies both nights. I would have given a five rating if only they would've offered scrambled eggs on the breakfast bar. Too many carbs and not enough protein options. Other than that, it was a good stay.

    4
    « Quiet nights »

    Our room had 2 queen beds with pillow tops. The mattress was a little soft for me, but might work well for someone else. Though the hotel was busy, I noticed the noise in the hallway was very minor. The breakfast bar was great, with waffles, eggs, some type of meat, and a variety of juices, yogurt, and breads. The staff at the desk, as well as the breakfast workers and cleaning crew, were all friendly and helpful. This is a great place to stay!

    5
    « Great hotel »

    I stayed at this hotel for two nights while in town for business. The hotel was clean, the bed was very comfortable and the staff were very helpful and friendly. It is also located in a great location.

    5
    « Another Great Stay »

    Another great stay at this hotel. Very friendly staff, excellent breakfast, and clean room. Love that they have queen size beds.The location is close to Wrightsville Beach and Carolina Beach .Check in and out was easy.

    2
    « Could Do A Lot Better »

    This is my second stay here. There were not problems the first time. I won't be coming there again. Maybe people don't notice the little critters running around looking for liquid to fall into. But when i woke up and started to take a big drink of iced cold water I was so so disgusted by these bugs i saw floating in the cup.

    5
    « Best service ever »

    Outstanding personnel, eager to offer excellent service. Very clean, modern and no issues at all. Will recommend this hotel to friends and family. Location is good, breakfast was acceptable in a very clean eating area. We will stay here again on our next tyrip to Wilmington, NC

    4
    « Good location for overnight stay »

    A clean, well serviced base for our overnight stay. The rooms were spacious with all the usual amenities and large comfortable beds. Breakfast was the usual self service buffet, adequate rather than exciting. Located close to the main road making it a convenient place to stay whilst travelling.

    5
    « Getaway »

    This hotel was very nice. For the price and purpose, it was definitely a great stay. Close to beach and lots of places to eat. Staff very friendly. The breakfast was very good. .. my husband and I thoroughly enjoyed our one night stay and will definitely be back. The decor of the room is beautiful. .... The only issue was the icemaker on the 4th floor was not working. I had to go to the first floor for ice... I hope it's working on my next stay.

  • 5
    « Great place to stay when visiting Wilmington »

    Our room was clean. Housekeeping cleaned the room daily and replaced the towels. Breakfast was great. Two staff members worked the breakfast room every day and kept it spotless. The breakfast was wonderful. Bacon or sausage was served.

    5
    « Best stay! »

    My husband and I stayed at this hotel for our vacation. All the staff is genuinely friendly and welcoming. Our room was clean and seemed new. The hotel has nice amenities as well. Free breakfast was nice with bagels, eggs, bacon or sausage, waffles and cereal. We loved our stay here, and I would absolutely stay here again!

    5
    « Great food and fun near the shore »

    Not my first stay, but certainly the best during a hot spell of weather where everyone was wilting from the heat outside, but the great staff at the hotel kept us all cool and entertained. Great pool and convenient IHOP next door and maybe 50 restaurants within a ten minute walk.

    5
    « Business-Country »

    For several years, I have enjoyed staying in the Best Western Plus University Inn , of Wilmington, North Carolina. I t has been a home away from home. I know most of the staff and have found them to be very professional, friendly and helpful. I know the Wilmington Community and I travel to Wilmington frequently mostly for business matters. However, some of my visits are for family activities. It is always great to be able to stay in a clean and safe environment. I have found the Best Western properties to fit my life style. Further, the managing staff, try not making hotel registration difficult. Many thanks.

    4
    « Visit to Carolina Beach & Wilmington »

    Room was fine, breakfast was good, pool kinda dirty at times. Ice maker on our floor was broken entire 4 day stay. Customer Service lacking: Booked thru Expedia and when I saw the rate went down, re-booked at lower rate, then cancelled original. At check in, Francesca insisted we had no reservation. When I gave her the new reservation number and explained how I booked, cancelled and re-booked, she said "oh, there it is". Of course at check-out she charged me higher rate which she claimed she had no control over - "it's whatever comes thru from Expedia" and refused to honor lower rate, leaving me to go thru Expedia.

    5
    « visiting Wilmington »

    the hotel is clean and convenient. Staff is super friendly and helpful. Perfect except I wish they had healthier options for breakfast - for example whole grains, low sugar yogurt,more fresh fruit. Brought my little dog the time before and it was great if you want to bring your dog. Will always stay there in Wilmington.

    5
    « Great Value...so convenient to UNCW! »

    Came with my daughter for orientation for UNCW...so close to the university, but also convenient to Wrightsville Beach and Downtown Wilmington. Quiet, clean, friendly staff, comfortable beds! Will definitely return!

    5
    « Business and Pleasure »

    Stayed for 3 nights to attend UNCW orientation. We also spent a little time at the beach and downtown. The location was perfect for all of our activities. We could not have asked for more from a hotel at this price level - it was a great value.

    2
    « No concern for family emergencies »

    Our stay was for enjoying the beach...we went on Friday to the beach and had a wonderful day...after coming back to the hotel and preparing to go out for supper we received an emergency phone call about our best friend being involved in a motorcycle accident...airlifted to hospital...we decided to leave at 7 PM...asked for a refund or possibly another nights stay in the future...but NO was the answer...that is all I need to say...will never stay at another BW during my Life...

    4
    « Happy with stay »

    Happy with stay overall. Non-smoking hotel, but someone was smoking in the hall (or nearby room) at 4 a.m. A bit noisy the first night but the other 2 were quiet. Good mattresss. Decent breakfast variety. Appreciated the cranberries, brown sugar, and walnuts to add to the oatmeal.

  • 5
    « Comfortable bed »

    We visit this area often, this was our first stay at this hotel. This hotel is clean, comfortable, and a good value for your money. Good location, very near UNCW, short distance to downtown and the beaches. It sits at a busy intersection but it's easily accessible and noise was not a problem. There are several restaurants and stores in the immediate area. Our room was small but adequate. The biggest plus was the bed. It was comfortable and there were plenty of fluffy, comfortable pillows. The breakfast is typical hotel fare. There is also an IHOP right next door.

    5
    « Good Stay »

    My wife and I had a good stay. Room was clean and the staff was friendly. There seemed to be very few people there until Saturday. There were some noisy children in the pool, but I think it closes at 10, so the noise level dropped to nothing by the time we were going to bed. Bring an extra blanket if you like the room cool. Overall, the stay was great. Close proximity to a lot of stuff.

    4
    « GREAT STAY »

    I really enjoyed my stay at this hotel. Great location to stores, restaurants and bars. I do feel that they could improve service by providing their service staff with their own elevator. I would recommend this hotel to family and friend traveling to this area.

    5
    « Clean and comfortable »

    This hotel met our expectations for the price. The room was extremely clean, everything in good working order and the bed was comfortable. The pillows were fantastic. There was a good variety of items at breakfast and we were not disappointed with any of the food we chose. Overall we had a great experience.

    5
    « Super hotel experience »

    The Best Western University (behind the IHOP) was an excellent choice for us. The hotel is very well-kept and modern. Wonderful staff and room was great. Very clean and gave us a military discount. Can't say enough good about this hotel. Super breakfast, nice pool, great lobby area, well-located. Highly recommend.

    3
    « $100+ for $50 Hotel »

    Experienced ants in one room and was moved to another, odor in the other. No vent systems in bathroom. Room was full or order due to no vent. Pool is so small, I didn't see anyone using it the entire stay. OH, if you use UBER, call and tell the driver your location. GPS gets them lost.

    3
    « Good location (need car) »

    I stayed here while looking for a place to live in Wilmington. The hotel is off of an incredibly busy street (market), yet is centrally located. You can go directly to the beach or to downtown. I would suggest using Uber for either trip as parking is tricky. Hotel was good overall. Nice spread for the breakfast, and the pool is good to have on stand by as it is very hot here. Staff was also friendly and the maids did an excellent job cleaning our room. I'd stay here again.

    4
    « Good Experience. »

    Clean, comfortable rooms. Courteous staff. Breakfast buffet had a lot of good choices. Coffee available all day. Comfortable lobby with a business center. Workout room with updated equipment available. Safe environment. I'd definitely stay here again.

    4
    « 3 Times »

    I have stayed at this particular hotel 3 times so far on business and have been very satisfied with both the rooms and the services. I especially enjoy the full, hot breakfast available every morning.

    5
    « I will ONLY choose Best Western »

    We came from a HORRIBLE place (4 day reservation - left after first night); we came here; the personnel were SPECTACULAR; friendly, accommodating; we were able to leave our luggage before check-in time; they gave us directions, tips. The amenities were fine, FREE COFFEE, TEA 24/7 - nice breakfast presentation. The rooms were very nicely done, very clean. Particularly, NICK NICHOLAS and FRANCESCA were sooo helpful (not that others weren't; these were the people we dealt with) friendly; made our stay EXTREMELY enjoyable, so why would I look to stay elsewhere?

  • 3
    « Way overpriced »

    Service and attention was lacking from the get go. Walked in and it seemed like they thought they were doing me a favor by checking me in. Get to my floor and am immediately met by a wet musty smell in the hallway. Same smell in the room but it quickly disappeared. Check out was very similar to check in. Like they thought they were doing me a favor. Not sure what justified the price of over $225 for the night for the room, but it was convenient to the airport and to dinner and it saved me a two hour drive at 5:00 am

    4
    « Best Western Experience »

    Overall good stay. I wish they had a fan in the bathroom, and the internet was not good. The hotel staff was helpful, and the room was comfortable especially for the price. The location was outstanding, as we were near many restaurants, and downtown which is beautiful in Wilmington!

    4
    « WHEN A 'HANDICAPPED ROOM' ISN'T »

    We booked a "handicapped room" for two nights, but experienced a nightmare when we found instead of a walk-in shower with seating, we got a room with a bathtub and handicapped handles all around. It is NOT the same for a person with Parkinson's.

    5
    « The Comfort's of travelling »

    Do you want to feel comfortable, in your room or the hotel where you're at? Do you want the food to actually taste like a hardy breakfast? The rooms and the hotel always clean and presentable. and the staff always professional. You're in the area of shops, restaurants other entertainments. If you are there on business or pleasure, let the comfort be your first priority at this location.

    5
    « Great Hotel with excellent staff »

    We have been staying at this hotel for the past 4 years on numerous occasions. The staff is exceptional and the rooms very comfortable. they were always very helpful with any need that would arise. We would highly recommend this hotel if you are going to Wilmington, NC

    4
    « Nice Place »

    The hotel was clean, the staff were very friendly and helpful. Location was close to shopping, beaches, restaurants. Complimentary breakfast was very nice. (A shout out to Doris, who is in charge of the breakfast. She goes above and beyond). Only reason for 4 starts instead of 5 was there were very unruly people late at night and nothing was done. (midnight). No did not call down because they were screaming and could be heard by the desk.)

    4
    « pretty interior »

    Was more than pleased with everything from room, comfort of bed, space, breakfast and location. a large family that needed many rooms and all were excellent.pool small and not open but still pretty plants and other outdoor area to enjoy.

    3
    « Satisfactory »

    This is a clean and quiet hotel. It is conveniently located between downtown Willmington and Wrightsville Beach. There are numerous chain restaraunts around and a Wal-Mart across the street. I wouldn't get excited about the pool. It was closed while we were there, but it is also located behind the hotel, so it is in complete shade by 12pm so you can't even enjoy laying out.

    4
    « Great stay! »

    This is a great place to stay, it is in a good location close to great restaurants and very quiet. The breakfast is also very good and the staff are always refilling items. The rooms are clean and they have regular sheets and blankets, we hate duvets. Great place!

    5
    « Best Western Plus for Graduation Weekend »

    We booked 3 rooms for UNCW's spring graduation. The rooms were great: clean, comfortable and spacious. The breakfast in the mornings exceeded expectations and the motel is very close to the campus. I would recommend this to anyone needing graduation accommodations - but be sure to book early. We booked 3 months in advance and they were almost full then.

  • 4
    « Easy access from the freeway and to downtown »

    The hotel is close to a freeway exit and easy to find. Downtown is just straight down Market St. The room was spacious and clean, the bed comfortable and there was a refrigerator. The breakfast was a standard continental breakfast but for the first time, staying in. B&W, there were no eggs or sausages, just the usual cereal, bagels, toast, waffles, fruit and yogurt. The staff were friendly and efficient. I would stay there again.

    5
    « Friendly »

    Stayed 2 nights in room 407. Very nice, very clean room. Slept very well. Friendly staff.The breakfast was great both mornings We had different kind of eggs both mornings. The lady was very pleasant and organized. Some guys had their truck broken into one night and all of their tools got stolen. That was not a good thing, especially since there are cameras on premises.

    3
    « May 5th Stay »

    May 5th was my 65th birthday. I decided to head out of town (Raleigh) to celebrate. Decided to head to Wilmington and stay overnight and check out Riverwalk. It was unfortunate that I had to change rooms at 1:00 a.m. in the morning due to very large roaches or waterbugs. (Room 127). It wasn't the way I wanted to start my transition into being an official senior citizen. The weather didn't help anything and while I headed to Riverwalk, I ended up not really finding it and turned around and came home through torrential rains back to Raleigh. Unfortunately, not a great birthday.

    4
    « Very Clean »

    I stayed here wit ha friend and we were pleasantly surprised with how nice this was. Our rooms were clean and the beds comfortable. Toiletries were included, as well as hair dryer,ironing board and small refrigerator. The hotel has an elevator which is excellent if you have mobility issues. The continental breakfast was more like a complete breakfast for me. There were scrambled eggs, sausage, waffles, toast, bagels, muffins, cereal, fresh fruit, yogurt, juice, coffee, tea, and more. The ladies who took care of this were very pleasant and kept thee breakfast items replenished and clean. The was also complimentary coffee and tea all day. We stopped here on our way to Carolina Beach. I recommend this hotel highly.

    3
    « Clean Comfortable Hotel »

    This is a clean comfortable hotel. It is close to the ILM airport. However, even on a weekday, breakfast didn't start until 6 a.m. And there were no newspapers when we left for the airport at 5:45 a.m.. Rather than serve breakfast from 6-10 a.m. on weekdays, they need to serve from 5-9. It would make a lot more sense for business customers and those with early flights. We won't stay here again, unless the breakfast hours are changed.

    5
    « Excellent Choice »

    The purpose of our trip was for a family visit so we were not looking for a vacation spot, just a nice place to stay for the weekend. The hotel, room and amenities were a pleasant surprise. The location was nice, safe and very convenient to our local travels. When we arrived, we looked at each other and said "wow" this is nice. So short and sweet, "Highly Recommended" and while your there, you have to eat at Hieronymus Seafood, that was the best seafood place I have been in years!!!

    5
    « Brilliant staff »

    I'll start by saying that I am a female solo traveller, and I didn't have a car when I went to Wilmington. My life would have been a a bit easier with a car, but the bus services were not too awful! Bus stops are extremely close to the hotel (one is opposite the hotel!). It's not a hugely desirable area to walk alone in at night, but I never actually had any trouble. The hotel rooms are large and quiet, although you can hear hallway noise if someone is walking by. Sadly the pool was closed while I was there, as I would have liked to sit outside in the sun. However, there were quite a few drivers sat in their cars at the back of the hotel next to the pool. So it might have been a bit awkward..! There's a fridge, microwave and desk in the room, and a very spacious bathroom. The water pressure in the shower was brilliant! It's a 5-10 minute walk to a huge Wallmart, and a little further in another direction for a Target. To get to Wallmart you have to walk across the 4 lane each way main road with no pedestrian crossing - it looks daunting but was surprisingly ok, even at busy times. Wilmington is one of the kindest towns I have been to, full of extremely lovely people. Even just shopping in Independence Mall, people would stop and have a chat with you. I should mention as well that main town by the river is absolutely beautiful and worth visiting Wilmington alone for (go to the Hollywood tour if you're a film / TV fan!). What really made the hotel stand out was the amazing customer service, though. My stay was made so much better by the service I received from the front desk staff member Tobias. He welcomed me on my first day and provided the quickest and easiest check in I have ever had. Next day I was a bit confused with the bus services and asked a girl on the desk if she knew how to navigate them. She didn't know so was looking it up - Tobias came over and printed off a time table for my return journey, told me when my next bus was and also circled a map so I would know what stop to use on the way home. He also gave me directions to local supermarkets and checked with me to see how my day was when I returned. He really went above and beyond to be welcoming! Thank you!

    5
    « Newer Hotel - Comfortable - Great Breakfast »

    Best Western offers a good breakfast at many of it's properties. This is an especially well run and clean hotel. But the thing that really set it off for me was the quality of the lady that was running the breakfast area. She is person that takes her job seriously. She was very helpful and courteous. Well Done! Thanks.

    5
    « Wedding at the Wrightsville Beach »

    Hotel was great. Not far from the beach. Great area. Walmart near by, and also restaurants. Just a 7 minute drive to the wedding at Wrightsville Beach. Breakfast was good, with plenty to choose from. Coffee,hot tea in the lobby all ready to go.

    4
    « Nice basic hotel »

    Nice basic hotel with comfortable beds and lovely hot water, pity no bath robes available , but hey ho, staff all seemed pleasant, nice breakfast included in the price we had , ( loved the omelettes! ) situated out of Wilmington a fair way, but the buses easy enough to use into town, so that's what we did. I don't advise walking as Wilmington seriously lacks Zebra crossings!

  • 5
    « Location »

    Great location with easy access to downtown Wilmington without the downtown prices. Restaurants were either within walking distance or a short drive away (5 min). Everything was clean and tidy from the outside of the building to the inside.

    5
    « Great Location and value »

    Came for a weekend visit to see my daughter at UNCW. This was a great location near campus and was convenient to downtown where there are many things to do. Will definitely stay here again. It was a little pricey, but I think worth it. The staff was great and breakfast a big plus!

    5
    « Comfortable stay »

    We always/more often stay at Best Western. And this hotel is one of the best. Very close proximity to Costco(walking distance) and to the beach. The lobby staff were friendly and accommodating. The kitchen/dining crew were excellent. Everybody has the Southern hospitality. There were also cookies at the lobby and free coffee/ tea 24 hrs. I will surely come back here.

    5
    « GREAT STAY with everything you may need and want! »

    GREAT accommodations and centrally located to all practical locations! Breakfast was the best, as Grazia kept items filled and the area spotless. Rooms were tidy with all amenities. Doris was always available and very helpful! THANKS for the hospitable stay, as we would return!

    5
    « Best Western Stay in Wilmington, North Carolina »

    Hotel is very nice, clean, comfortable, nice breakfast and free newspaper in a good location. The staff is friendly and accommodating. My wife and I had a king size room with several pillows to choose from. Microwave and refrigerator was also included

    4
    « Very attentive staff and clean rooms »

    Clean room and lobby very attentive staff, good breakfast, great location close to shopping and all types of restaurants, beach a little far but close enough. IHOP next door walking distance if you prefer that over the free breakfast. Plenty of free parking, pet friendly, would stay there again.

    4
    « Great value »

    Just spent one night, but close to beaches and dining places. Easy to find. This is also close to downtown if you want to walk along the river. For anyone who has a child in college here, this would be an ideal place to stay while visiting.

    4
    « Great Location »

    The location was idea to where we needed to be. The staff was very friendly, the breakfast was good. The hotel was near shopping, eating and the beaches. The bed was comfortable and the room was clean. I would recommend this property to anyone.

    4
    « College Visits »

    This was the second Best Western Plus we stay at within 10 days on our tour of colleges. Both Best Westerns were nice and comfortable and employed friendly staff. It seemed as if both had been recently updated and the decor was very becoming with this Best Western being well lit and bright. Whether more tour of colleges are in our future or not, I will definitely consider Best Western Plus for my next hotel stay. .

    5
    « Met expectations »

    The hotel was great and met my expectations thanks to the other reviews on tripadvisor. The room and hotel was clean and the staff was friendly. Checking in & out was fast and easy. The location was great since it was right at a traffic light so getting on the main road was a breeze.

  • 5
    « Enjoyed my stay. »

    Great price. It was nice to have a standard room that offered queen beds. The staff were friendly. Check in and out were easy. The free breakfast was nice. The lady in charge of the breakfast area kept the food stocked and the the area was kept clean. She was very nice.

    5
    « We came back »

    This is our 3rd time to stay here and we were just as satisfied as the 1st time. The staff is very friendly and helpful. The breakfast was great even though the hotel was full for the holiday weekend. No problem with having plenty of food. This hotel is very family friendly.

    4
    « Good place to stay »

    This is a good place to stay. Central location, comfortable rooms, friendly staff, near the University. They allowed me to cancel the last day due to ned to leave ahead of bad weather. Better for under $90 per night if possible.

    2
    « Poor housekeeping service »

    disappointed that after personally requesting 2 extra towels and then also waiting after not receiving them, calling the front desk and requested the towels again and still never got the towels. Overall waited over an hour.

    5
    « A nice place »

    A nice, clean hotel. Several nice places to eat . Nick at the front desk was very friendly and helpful. It was also located in a nice safe area. I would stay here again next time we are in the area. Close to the beach as well as close to the down town area.

    5
    « Great Staff »

    I was in town for the marathon. The staff at this Best Western was very helpful. They had grab and go bags of a muffin, fruit, and water for the early rising runners. They offered an hour later check out and were helpful in offering quick directions. They even went a little beyond when I forgot my USB power adapter. The on duty receptionist lent me his! I was very pleased with the room in general too.

    3
    « okay »

    It could have been fresher and littler nicer. There was an odor in the room that bothered us. but wasn't terrible. First room smelled of stale smoke and 2nd room unfresh. staff was nice and breakfast was pretty good

    5
    « Shocked »

    This hotel passed my expectation. Room was clean, staff was beyond excellent. The hotel was in immaculate condition. Bed was comfortable. A wonderful stay from home. I would definitely stay here again.

    5
    « Surpassed any expectations »

    I won a bid for this hotel and I wasn't disappointed. The room was very clean, as was the whole hotel. The breakfast area was staffed by Gracia and Doris, who did a spectacular job of keeping it full and clean. Colette was very sweet as she checked me in and again when I called downstairs after check-in. Nothing bad to say about this hotel.

    5
    « Great stay »

    Clean, comfortable, great breakfast choices, convenient to beach and downtown. Has nearby restaurants choices and shopping. Front desk very helpful with Best Western points and offered help in redeeming points at a later time.

  • 5
    « Super pleased! »

    Front desk customer service was beyond excellent. We only stayed one night but by then I felt like we were old friends. Our room was updated and clean, and the dining area very appealing, offering a great variety. Breakfast attendant was on top of everything. Location was very convenient and whatever we asked about we got good information.

    5
    « Nice stay for evening »

    We were picking up our granddaughter at UNC Wilmington. We stayed at the Best Western. it is right off the highway. Easy parking close to restaurants. Clean room nice fitness center. The breakfast is perfect. The coffee is also quite good. The staff are all very friendly. A low cost place to stay, safe, clean and just nice.

    4
    « Great place for the value »

    If you're looking for a safe, clean, quiet place to sleep under $100 a night, this is a great place to stay. The staff was extremely friendly & helpful. I had an issue & they fixed the problem right away. The premises are clean and located in a great area (close to shopping centers, restaurants, etc.). No problems with this place.

    5
    « Best Dog Friendly Hotel in Wilmington!! »

    As a competitor in dog sports I travel with my dogs all of the time... It can be a challenge to find a CLEAN and FRIENDLY hotel that accepts dogs. NBot only does this hotel accept dogs, they WELCOME them. A small airing yard with pick up bags on sire, well lit, and there is a Costco next door with AMPLE night lighting along a sidewalk for dog walking outside of the hotel. In addition the room was CLEAN! Great water pressure in shower, decent hot breakfast and they take their NO SMOKING policy very strictly which is a "breath of FRESH air" !!!!

    2
    « Overpriced for the quality »

    I have been staying at this hotel 1-2 nights a week, every week, for the past couple of months. Although it is higher than some of the comparable hotels in the area I stay here because they work with my check in request. However, the last two weeks I have had the same issue- banging, doors slamming, knocking on doors in the middle of the night. Lots of RUCKUS while I'm trying to rest. Last week they moved me and apologized explaining that there was a large group from the same company taking up the second floor. I made sure to mention this at check-in prior to this stay and was assured I would have a quiet stay. Not a chance. The banging, door slamming started up again this stay at 9pm. So I called down to the clerk who was quite nasty to me. The banging and noise continued. There is no way I should have this problem when I'm paying $80 a pop to spend a few hours at your hotel. If you cannot ensure a quiet nights sleep, I will find another hotel to give my regular business to. There are sooooo many to choose from.

    4
    « Nice Hotel »

    The only negative on this hotel...it did not have suites. But the room had a nice chair and desk with an office chair. Beds are okay, I tend to like them softer, but it wasn't bad or too hard. The breakfast was limited, but no one will go hungry. Over all, a nice place to stay.

    5
    « Better than average breakfast/ updated & clean rooms, unlike the rest of market street »

    Recently spent 2 weeks in the Best Western. Despite the unfortunate circumstance that brought me to town, the stay was great. Cory, at the front desk, was great, answered all my questions and helped with everything I needed. Felicia, our housekeeper, was very accommodating to my obsessively clean wife. Gracia did a outstanding job with breakfast. She was always cleaning or restocking something, I never saw her stop moving. The hot part of the breakfast rotates between bacon, sausage, or gravy paired with scrambled eggs, cheese omelet, western omelet, or biscuits. You can also make a waffle or get a large variety of other muffins, breads, cereals, oatmeal, and yogurts. The free WiFi was great too, no problems connecting and speed was fast. The breakfast combined with the updated and clean rooms made the little extra price over the choices down the street well worth the stay here. We will definitely stay here the next time we come to Wilmington.

    3
    « Beware of front desk »

    I was told there were no discounts available although the website states 10% discounts for AA and AARP. Standing at front desk I was then quoted a price per night that was $10 more than online price. Told to register online if I wanted the lesser price. Went back outside to car and completed registration online in the dark and cold of night. Prices this time of year are very competitive and there are many, many, many places to stay in this area. Go someplace else where they appreciate and really WANT your business/

    5
    « Nice Stay and Great Value »

    We have stayed here twice and will stay here again. Front desk was very helpful and help us bring our luggage during a rain storm. The rooms are a good size with comfy beds and a nice size bathroom with granite counter tops. Breakfast was continental breakfast with two hot options daily.

    5
    « Great stay »

    Love the staff the nice rooms this is a great hotel I will always stay here when I come to Wilmington, NC. I've stayed at a couple of hotels in the area but this one so far has been the best and very very clean.

  • 4
    « Nice stay. »

    Pretty nice room. Kind of small, but it was ok. Didn't really get a chance to enjoy it because I was there on business. I had just enough time to check in, handle my business outside of the hotel, come back, go to sleep, wake up, eat breakfast, and leave. But all in all, everything was cool. Not a bad stay at all.

    5
    « motorcycle »

    this was the tenth time that we had stayed at a best western property in the last six months and as with all of the previous stays we found that everything was as we expected and as always it was a pleasure to stay at a best western property

    1
    « Terrible Customer Service »

    Many items in the room were not functional - such as toilet and shower head. Someone on our floor was smoking one morning -so strong we ended up leaving with headaches. Managers were never available to speak to. Bed was hard as a rock.

    4
    « Great Customer Service »

    The customer service at this hotel was excellent. Place was clean but needs upgrading of carpeting in rooms very badly. Breakfast was good and varied from day to day. Was pleased with the heating and enjoyed the fact it didn't make too much noise.

    4
    « Nice Place to Stay »

    I stayed at this Best Western for a mini getaway. The top floor is the most renovated. The room and bathroom were very clean. The staff were very professional and polite. I really enjoyed my stay here. Shopping centers and the beach are no more than 15 minutes away from the hotel, if that. I will definitely stay here again.

    5
    « College visits »

    A few years ago my wife and I stumbled across the Best Western inns. We truly enjoyed it. This year on a college visit trip, we booked with them in Wilmington, NC. We arrived and we're greeted by Kory. He was fantastic, especially when our money card didn't work. He told us it was probably because we were traveling, and he was right. For the rest of that night to the next, the staff was kind and helpful. Their breakfast, although not a 5 star, was very good (I actually got sausage and biscuits). The room was clean and comfortable. In the hallways there was a musty odor, but not in the rooms. I want to thank Best Western for a wonderful stay.

    5
    « Great Location »

    Highly recommend this Best Western when in the Wilmington, NC area. Near to UNC Wilmington and numerous restaurants and shopping opportunities. All of the staff that we encountered we very helpful and friendly. The only thing that I could complain about is the east side of the hotel faces one of the major roads. The traffic was not a problem, but the occasional fire, rescue or other emergency vehicle with it's siren turned on could be annoying. If staying I would recommend asking for a lobby side room, which should be a room number ending with an even number.

    5
    « Stop along the way »

    We stopped here the other night on our way to South Carolina. The woman at check in was very nice. Place looks freshly renovated. Nice location as well. This place was right off the interstate, and restaurants were all around. I would definitely come back next trip!

    4
    « Nice Hotel »

    Here on business but the room was clean and nice. Ihop was too the right and Costco was on the other side. Breakfast is at the hotel and it was ok. Internet was free and I had to do business stuff so that worked for me. I already booked my next stay for business there.

    3
    « Just ok »

    Hotel was clean, but had musty odor. Beautiful lobby. Below average breakfast. The room and decor were a bit outdated and the room was a bit small for a family of 4. Close to shopping, etc. Customer service good.

  • 4
    « So convenient »

    There are so many dining choices within 1 mile. The Parking was very easy and safe. This is a great place to stay when visiting Wilmington because it is close to the historical district and the Cape Fear riverfront.

    4
    « Worth it »

    Stayed for one night Sept 26th for a wedding. Very friendly front desk during check in/check out. Well lit during the night. Good clean room with big bathroom. Nice selection for breakfast. Bagels, muffins, omelettes, sausage, milk, juices, coffee, tea. Standard fare but well worth not having to pay for breakfast for a day or two. Will definitely be back to stay.

    4
    « Weekend get away »

    Very nice hotel. The staff was friendly. Comfortable beds, decent breakfast with cheese omelets, bacon and waffles. Nice Decor. If you find a good deal call hotel directly and they will match. Pet friendly hotel.

    5
    « Awesome Stay »

    Went for the Beach 2 Battleship Triathlon. Staff was fantastic. Great central location. Nice selection of items for breakfast. Lots of dining options. Close to Costco and a nearby Post Office. A really super weekend at a super place.

    4
    « Everything great unless you need handicap accessible room »

    This is in a great location, very clean lobby and guest rooms. All staff were very helpful especially Tobias. We needed a wheelchair accessible room, but you cannot maneuver a wheel chair in this "accessible" rooms. Although the entrance to the bathroom was wide enough to accommodate a wheel chair; the remainder of the room entrance and bottom of the room was not wide enough for a wheel chair. There were five grab bars in the tub (not a walk in) only one near the toilet. The entrance from the hallway was also very awkward to maneuver. I'm pretty sure it doesn't meet ADA requirements. This is the only reason I would not stay at this hotel again.

    5
    « Beach to Battleship Race »

    Excellent hotel and location for anyone looking for a nice place to stay while doing the Beach to Battleship Tri. In the middle of the start and finish line of the race. Nice area near many businesses and resturants.

    5
    « Excellent for the money »

    Excellent room and good breakfast with good value. Unfortunately, our room was not cleaned within a timely manner. We left early but returned at 2:30 to dress for a wedding. Left at 3:30 and no one came in to clean the room.

    4
    « Clean! »

    I base much of my reviews on the cleanliness of the bathroom. This one was SPOTLESS! Cleanest shower/bathtub I've ever seen and I've been to quite a few. I actually asked the owner(I believe she was the owner) how they get them so clean. She just smiled and said she was happy I was so pleased. We stayed at various other hotels due to the different areas we were traveling to, and this on was the cleanest. They also have an indoor pool and a very nice restaurant across the parking lot. It was nice to have dinner and a couple of drinks and walk back to the room. They offer a free breakfast however we ate at ihop instead.

    5
    « All around amazing »

    When i was first planning our trip back in may, there was so many choices of hotels. But we are very happy with our choice to stay here. The breakfast was amazing, staff is so nice and very helpful. Even let us check in early. I have no complaints what so ever. And when we come back down next year we are definitely staying here again.

    4
    « Great stay »

    With many choices of lodging in Wilmington, we were extremely pleased with our stay. Room was clean, staff helpful and friendly. Casual area in lobby very comfortable. The eat in spot roomy and breakfast was not fancy but plentiful. Attentive staff. Price is very reasonable. If I had any complaint, it would be the bathroom fan...hardly comes on... Thanks for a great stay!

  • 5
    « Very Satisfied with my stay! »

    This hotel was totally worth the price we paid! The breakfast was great and the rooms were nice! There's a nice lady who keeps up with the breakfast bar like no other hotel I've been to! The hotel was very clean and the staff were nice enough. The hotel worked with us on canceling some of our days do to the incoming hurricane and didn't give us any grief over it. My biggest complaint would be the hotel doesn't have central AC so sometimes it can be a little musty and the pool was already closed. :( But over all I was very happy with my stay!!

    5
    « Great location near UNCW »

    Hotel is very convenient to I-40, UNCW, downtown and Wrightsville Beach. Room was clean and quiet, beds were comfortable and the breakfast satisfying. The staff is extremely friendly and helpful, too. It's right next door to IHOP and several restaurants are within an easy drive (less than 0.5 mile).

    5
    « My Hotel Stays »

    When I travel I only stay at Best Western Hotels because they are always the most friendly, cleanest, and most comfortable. I love the Best Western Plus University Inn because it is so convenient to everything in the area, including the beaches. My Son and grandchildren also live in the area and my grand daughters love to come stay with me when I am there. It is quite an adventure for them.

    5
    « Super clean and friendly! »

    Loved how nice the woman at the front desk was! Checking in and out was so fast and efficient. The room was very clean and super comfortable! I would definitely come back to stay! The breakfast could have had a few more options was it was still good.

    5
    « Most recent hotel stay »

    My wife and I stayed two nights at the Best Western Plus in Wilmington, NC and we were impressed very favorably by the quality of the physical facilities, the services provided, and the personnel. They provided the best complimentary breakfast we have found anywhere and a full coffee bar was available 24 hours a day. The room was one of the cleanest we have ever stayed in. Maybe the cleanest. All the staff people we talked to were very relaxed and helpful. A few times I had to depress the notion that they were family. We liked everything there and hope to stay there again.

 

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·Da: I-40 direzione est. Entrando a Wilmington, North Carolina, continua dritto sulla I-40, che in seguito diventa North College Road. Dopo aver superato l'incrocio di Martin Luther King Boulevard, cerca l'indicazione stradale per l'uscita Business 17. Prendi la rampa di uscita corrispondente: dopo una curva troverai il Best Western Plus Wilmington/Wrightsville Beach proprio di fronte al semaforo. ·Da: 17 direzione nord. Arrivando a Wilmington, il Best Western Plus Wilmington/Wrightsville Beach è situato sulla Business 17, anche conosciuta come Market Street. ·Da: 17 direzione sud. Continua sulla 17 direzione sud, finché vedrai le uscite per la nave da guerra. Una volta superato il fiume, sv...

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