CAMERE 1
CAMERE 2
CAMERE 3
Codice vantaggio

Best Western Plus Hotel Wilmington/Wrightsville Beach, Wilmington

4.5/5  - basé sur 601 notations.
5345 Market Street, 28405-3505, Wilmington, United States - visualizzare mappa

Il nostro hotel, situato nei pressi della sede di Wilmington della University of North Carolina, offre l'ospitalità tipica del sud degli Stati Uniti, camere spaziose e un ottimo rapporto qualità-prezzo per gli ospiti che desiderano soggiornare vicino alle spiagge. Il nostro hotel di Wilmington è un ottima scelta e si trova vicino alla spiaggia di Wrightsville. Offriamo una posizione invidiabile, perfetta per esplorare la zona. Essendo vicini al Miller-Motte College, al Cape Fear Community College e alla University of North Carolina, nell'hotel di Wilmington sappiamo che gli studenti, il personale e i docenti in trasferta hanno bisogno di pace e tranquillità durante il loro soggiorno. La nostra struttura mette al primo posto la comodità dei propri ospiti. Siamo vicini a tutto, compresi il centro città, l'aeroporto e diversi negozi e ristoranti. Le università e i college locali attirano sempre numerosi visitatori in città, comprese squadre sportive in trasferta. Siamo a breve distanza da Carolina Beach, Kure Beach, Wrightsville Beach, Topsail Island e Figure 8 Island, tutte fantastiche destinazioni per praticare attività ricreative in acqua durante i caldi mesi estivi. Il festival dell'azalea è un evento da non perdere e a pochi minuti dal nostro hotel di Wilmington c'è anche l'acquario Fort Fisher, un'ottima attrazione per le famiglie in viaggio. Da Wrightsville Beach al centro di Wilmington, c'è sempre qualcosa da scoprire nelle vicinanze. Wilmington ospita la nave militare USS North Carolina Wilmington, un'altra grande attrazione che offre visite gratuite. Wilmington è nota anche come la "Hollywood dell'Est", con molti film e programmi televisivi girati nello Screen Gems Studio, tra cui Revolution, Iron Man 3, Dawson's Creek, Sleepy Hollow e molti altri. Sono disponibili anche escursioni per visitare lo Screen Gems Studio. Chiedi informazioni al nostro personale. Anche molti viaggiatori d'affari considerano il nostro hotel di Wilmington la loro seconda casa. Wilmington è una nota città portuale e molte compagnie di spedizione fanno affari qui. Il nostro hotel ospita dipendenti della General Electric, della PPD (Pharmaceutical Product Development), della Verizon, della Corning e personale medico proveniente da tutti gli Stati Uniti. Prenota una delle camere ben arredate del Best Western Plus® Wilmington/Wrightsville Beach e goditi un viaggio all'insegna della comodità!

Best Western Plus

Hotel Wilmington/Wrightsville Beach

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 599 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
319
Molto buono
185
Nella media
55
Scarso
21
Pessimo
19
CONSULTARE I PARERI SU
Affari Affari
89
Business Business
72
Da solo Da solo
46
Di coppia Di coppia
77
In coppia In coppia
144
In famiglia In famiglia
254
Viaggio con amici Viaggio con amici
48
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Post Hurricane Florence..... and I found a room!"

3
11/10/2018

I needed a room for 1 night and being that it was 4 weeks post Hurricane Florence, I'm lucky to have found one in this area at all. I didn't use any of the amenities during my stay, I did however, grab a bowl of oatmeal and an apple (the breakfast of Champions!) on my way out the door the next morning.

"Funtimes at Wrightsville Beach and Carolina Beach"

5
04/10/2018

Customer Service at the front desk was very kind and informative as soon as we arrived we were hungry and she recommended the best seafood spot nearby our hotel. Our room had a very nice Queen Size bed with the freshest sheets and fluffiest pillows, nice large window with blackout drapes. A nice sized closet the could fit our clothes and suitcases. Excellent shower and bathroom, clean. A comfy couch and chair to kick back on while chillin' on WiFi or watching a show on their flat screen tv. To top it all off, room service was most excellent, and the one maid that serviced our room was friendly, and she reassured us that everything would be fresh and clean and just like we wanted it when we came back to our room. Our hotel had a nice pool and jacuzzi which was safe and clean. This hotel a nice continental breakfast and a cocktail bar for mixed drinks or a beer if you're feeling that way. The location of the hotel was near tons of restaurants and a Walmart was right across the way within walking distance. A bank was next door with an ATM, if for some reason you needed quick cash. Last but not least we were less than 15 mins from both Wrightsville Beach and Carolina Beach. We had the best dinner at a nearby restaurant called Cape Fear Seafood...Our stay at Best Western Plus at the Wilmington/Wrightsville Beach location was so excellent that it will forever be one of our favorite go to hotels at Wrightsville Beach. Ice machines were available when we needed ice and vending machines were available if we wanted snacks to munch on.

E C, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the review, but we think you meant to review another Best Western hotel in our area, as we do not have a jacuzzi or cocktail bar. We hope you will consider staying with us the next time you visit our area! Regards, Rebecca Ramey Hotel Management Tem

"Wonderful Customer Service"

5
01/10/2018

We had such an excellent stay on September 6, 2018. We were particularly grateful to Lawrence who was so helpful. My husband has a disability and Lawrence went over and above to make our checkin very smooth after a long day of travel. We will look forward to staying with you on our next visit to Wilmington. We love Wilmington!!

E C, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five-star review! We love to hear that Lawrence took great care of you and helped to create an exceptional stay after a long day on the road. We look forward to having you as our guest again the next time you visit Wilmington! Regards, Rebecca Ramey Hotel Management Team

"Very nice hitel"

4
28/09/2018

Front desk people are friendly. Check in was a breeze. We were able to check in earlier at 1pm. The room is clean. Bathroom is clean and shower has good water pressure. Outdoor pool is just a basic rectangular pool. Nothing special. There's plenty on places to eat. IHOP is next door. There's a Cracker Barrel across the street. The beach is 5 miles away. Breakfast is not so good but it's free. The scrambled eggs was watery. The sausage tastes like it was frozen and heated in microwave. Even the hard boiled eggs had a bitter after taste. But there's cereal and fruits, bagels and muffin. The make yourself waffle was really dry. Coffee is good. But again...it was free. And IHOP is next door if you want a more decent meal. We will stay here again if we come back to Wilmington.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review your recent stay! We are happy to hear that you appreciated the early check in, our friendly staff, and clean rooms. We appreciate your feedback on our breakfast, as the Best Western brand uses guest comments to identify areas to improve upon. We look forward to all your future stays with us! Regards, Rebecca Ramey Hotel Management Team

"VERY CLEAN PROPERTY!!!!"

5
12/09/2018

Pleasantly surprised with this Best Western Plus. The hotel extremely comfortable, very clean, the breakfast amazing and the staff wonderful and helpful. The price inexpensive and worth every penny! I would highly recommend the property. We were planning at another property but didn't like the looks of it when we tried to check in. Thankfully the Best Western had available. We stayed two nights and will return. The staff at breakfast truly love their jobs and the food fabulous.

E C, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you, Kim, for the five-star review of our hotel and staff! We love to hear that our cleanliness and friendly service exceeded your expectations and resulting in a wonderful experience at our hotel. We appreciate you recommending our hotel, and we look forward to the next time we see you! Regards, Rebecca Ramey Hotel Management Team

"Enjoyed the stay!"

4
10/09/2018

Nice clean property that appears to be recently renovated. There was a family or class reunion going on our floor, which was a little noisy far a while, but it calmed down by 11:00. Nice breakfast area with good choices, or there is an IHOP next door. Adequate free parking. Quick access to downtown Wilmington and UNC-W.

E C, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review your recent stay. We are happy to hear that you enjoyed our clean rooms, breakfast options, and our convenient location. Feel free to alert the front desk of any noise issues in the future. We hope to see you again the next time you visit our area! Regards, Hotel Management Team

"Value for money."

5
08/09/2018

Rooms were very spacious and clean and tidy. Breakfast spread was adequate to meet our requirements. Hotel is conveniently located very near to the freeway and not too far from the center of activities. We had a very comfortable stay. We had 2 rooms and we were with a very small baby. Reception was very happy to check us in early before the check in time.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Harish for the five star review! We are happy to hear that you enjoyed our great location and comfortable rooms. We hope to see you again the next time your family visits Wilmington! Regards, Rebecca Ramey Hotel Management Team

"Beach weekend"

4
27/08/2018

This was a nice hotel and close to the beach. We did not have any issues and would probably stay here again. I would recommend staying here if you're just looking for a decent place to stay. The rooms were nice and clean.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are happy that you had an issue free stay. We are glad that our location met your needs and that our rooms met your cleanliness standards. We hope to see you again soon. Warm Regards, Miyeah Thompson Area Sales Manager

"Good value"

4
27/08/2018

Perfect place Just outside (5 miles) from the historic area of Wilmington. Tobias checked us in and assisted with our need for a rollaway bed. Pool was clean and refreshing. Overall everything you would expect from this hotel category. Breakfast was typical. Eggs and bacon served in a warmer. Typical bread selection with cereals. Waffle station took sometime but is always kids favorite. Best part, a Costco was next door with a gas station plenty of restaurants in the area.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are proud of the service Tobias provided. We are glad that you enjoyed our pool, breakfast, and location. We hope to see you again soon. Warm Regards, Miyeah Thompson Area Sales Manager

"Clean and Spacious"

4
24/08/2018

The hotel was very clean and the room was spacious. There are NO views. I had a small window looking at the parking lot and highway. I woke up every morning with the sun shining in the room. The sheer did not block the light and the half curtain didn't close. The breakfast waffles were delicious with strawberry and walnut toppings. The eggs were not cooked hard enough for me and there weren't any boiled eggs. I liked that the selection of hot food changed each day; i.e. one day sausage and one day bacon. There were other options as well; i.e. oatmeal, bagels, breakfast sandwiches, yogurt The location was good for traveling to the beaches and to the riverfront downtown. It was a short drive to Wrightsville beach but also not a bad ride to Carolina and Kure beaches.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review your recent stay. We do have black out curtains tucked back behind the sheer, and regret that you did not find them. We appreciate all your feedback, and hope to see you again the next time you visit our area! Regards, Rebecca Ramey Hotel Management Team

"Affordable "

4
22/08/2018

Good buy, dog friendly, and pretty clean. There was an extra fee for having the dog but even then it was much cheaper than the other options available. The only issue was that other dogs barked, but of course that's not the hotels fault.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that you enjoyed our pet friendly accommodations. We apologize for the noise from the other dogs. We will try our best to place you in a quieter room. We hope your next stay with us is a five star experience. Warm Regards, Miyeah Thompson Area Sales Manager

"Good centrally located hotel"

4
20/08/2018

Our usual hotel was booked due to college move in weekend, so we tried this hotel. It was very clean and quiet, even though it's right next to highway. The breakfast was eggs, bacon, oatmeal bar, cereals, yogurt, waffles and an assortment of muffins and pastries. It was pretty decent. There is decent coffee in the lobby 24 hours so that was a plus!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that you enjoyed a restful stay and plentiful breakfast with us. We hope you choose to stay with us again soon. Warm Regards, Miyeah Thompson Area Sales Manager

"Best Western Plus, Minus Service"

2
14/08/2018

They have nice clean rooms & the beds were very comfortable. The free breakfast was just 'so so'. Only went there once out of eight mornings. Most of the staff were friendly & helpful, but they never seemed to clean our room everyday. We had to ask them to clean the room 4 out of the 8 nights that we were there. We always left the room before noon so the room could be done properly. Half the time when we came back in the room in the afternoon, it was not done & we had to ask them to take care of our room for us. That was unacceptable.

"Enjoyable stay"

1
13/08/2018

Best employees from the front desk and housekeeping staff to the ladies preparing breakfast. Our room was clean and everything worked well. It was nice to have a refrigerator, microwave, good shower and a/c.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We are glad that you enjoyed our staff, clean rooms, and accommodations. Based on your rating, please reach out to us and let us know how we could have provided you with a five star experience. Warm Regards, Miyeah Thompson Hotel Management Team

"My Best Western Plus Stay"

5
11/08/2018

Staff was very friendly. Had no issues checking in or finding my room. Coffee is avaialbe 24/7 in lobby which was very nice. Also had coffee in room and staff accomedate extra coffee for me. Breakfast was fantastic. Had no issues finding parking. Hotel was very neat and clean. Close to shopping and restaurants. Plenty of channels avaliable on TV. Wi-fi was one of the better connections I've gotten recently at a hotel. Hotel is very close to I-40 and Wlimington airport.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review! We are happy to hear that you had a wonderful stay due to our friendly staff, complimentary coffee, and great location. We hope to see you again soon! Regards, Rebecca Ramey Hotel Management Team

"Wonderfully Done! "

5
31/07/2018

Literally one of the best places I have ever stayed. Lawrence was great answering our questions on the phone and getting us checked in. The lobby is great, the rooms are clean and wonderful, laundry available on site!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review of our hotel! We are glad that you enjoyed our rooms, on site laundry, and Lawrence's customer service. We hope to see you again soon. Warm Regards, Miyeah Thompson Hotel Management Team

"Short drive to Wilmington and beaches"

4
31/07/2018

Location was good for visiting downtown Wilmington or going to Wrightsville Beach, although parking was difficult in both areas. Hotel staff was very friendly and helpful. Room was clean, could use some updates, but bed was comfortable and was quiet considering it's near the highway. Free breakfast was good and not crowded. Plenty of parking and convenient to stores and restaurant chains.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that you enjoyed our location, friendly hotel staff, comfortable rooms, and breakfast! We hope to see you again soon. Warm Regards, Miyeah Thompson Hotel Management Team

"Friendly staff, great breakfast"

4
27/07/2018

We enjoyed nearly everything about our stay at this Best Western. The best thing was the continental breakfast; plenty of hot and cold options, more than I would expect from this type of hotel. The only downside for us was that although they provided a pack and play for my toddler to sleep in, it was very uncomfortable and she ended up sleeping with me which resulted in a rough night for both of us. We mentioned it to the front desk the next morning and they said they were ordering new ones, so maybe this won't be an issue in the future. I was impressed by a housekeeper who noticed me looking for a place to fill my water bottle before we took off for the day. She told me where I could get water and offered to fill the bottle for me as me hands were juggling luggage and a toddler. Location was good. We were within about 10 minutes of the beach to the east and downtown Wilmington to the west.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that you enjoyed our breakfast, friendly service, and location. We hope to provide you and your child with an improved nights stay in the future. Warm Regards, Miyeah Thompson Hotel Management Team

"Very good location and staff"

4
23/07/2018

Spent a weekend here after a last minute booking via Priceline. The lady who checked us in was very nice. Having gotten our keycards we went to the room and found that we'd been allocated a single king bed rather than two queens, which we needed. I went back down and despite the problem being with Priceline's submission of the reservation, she worked quickly to resolve it (at a minimal additional cost). Room was clean but since it was a replacement room on a busy weekend we were beside the door to the stairs which meant being woken early both days as people came and went. A/C was also quite loud but remarkably there was little traffic noise despite it being close to the highway. Breakfast was as you'd expect but plentiful and constantly replenished. Coffee was better than in many such places I've stayed. This hotel is well located, minutes from UNCW, 10-15 minutes from downtown and 20-40 minutes from beaches, depending on where you're heading. Very, very convenient to I40 for travel.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that we could resolve the issue at check in for you and that you enjoyed our coffee and location. We apologize that your stay was not as quiet as we strive for. We are happy to place you in a room away from the stairs and have our maintenance team repair your AC. We hope to see you again soon. Warm Regards, Miyeah Thompson Hotel Management Team

"Its Okay"

3
18/07/2018

The location is good. there are things to do on Market street. I checked in and the guy on night shift just gave me my room keys. Did not explain anything about WIFI connection, gym, breakfast, check out time etc. I guess he hates working nights. Breakfast is hot and the lady constantly checks and fills in. Coffee machine did not have BOLD coffee. The light stays on

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback. We apologize for the lack of communication at check in about our amenities. We will use your feedback as a teaching moment to help us improve our customer service. We will also look into getting Bold coffee. We are glad that you enjoyed our breakfast experience, and we hope to see you again for a five star stay. Warm Regards, Hotel Management Team

"Friendly staff, clean & great location"

5
15/07/2018

Jennifer checked my family & I in she is so sweet & helpful. The young lady working the breakfast was pleasant too. The hotel lobby room & pool was clean. We will definitely stay here again went visiting Wilmington NC..

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review of our hotel! We are proud of the service that Jennifer and our breakfast host provided your family. We are glad that you all enjoyed our lobby and pool as well. We look forward to your next visit. Warm Regards, Miyeah Thompson Hotel Management Team

"Weekend beach trip"

3
15/07/2018

It was an average hotel,nothing fancy.My son loved the pool!Breakfast not the best but ihop right beside it.It is only 15 minutes from the beach.They are pet friendly which is nice but need too clean the pet rooms better!!! A bit stuffy in the room.Good shower,water pressure

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review of our hotel! We are glad that your son enjoyed our pool. We apologize for lack of cleanliness in your pet friendly room and that our breakfast fell short. We will improve these items and look forward to providing you with a five star stay in the future. Warm Regards, Miyeah Thompson Hotel Management Team

"Great Location"

5
09/07/2018

If you aren't planning on spending every waking moment at the beach this hotel is an affordable alternative at half the price of ocean front lodging within 5-10min of Wrightsville Beach and 15min to downtown Wilmington. There are numerous restaurants and retail shopping within walking distance. The rooms were clean and modern. The continental breakfast was well stocked and provided a nice selection. No complaints. Great stay!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review of our hotel! We are glad that our location, updated rooms, and breakfast met your needs. We hope to see you again soon during your next visit to Wilmington. Warm Regards, Miyeah Thompson Area Sales Manager

"Best customer service"

5
05/07/2018

There was a problem that was solved quickly, beautifully, and intelligently. I was very satisfied and will patronize this establishment in the future just based on their willingness to keep a customer happy.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review! We are happy to hear that you had a wonderful stay due to our amazing and professional team. We appreciate you sharing your experience, and we hope to see you again soon! Regards, Rebecca Ramey Hotel Management Team

"Beach trip"

5
02/07/2018

Buffet variety breakfast. Great beds and ac and bathrooms. Nothing was too much trouble. Costco is next door and a shopping mall. Bone fish grill, Olive Garden, ihop, crackerbarrel not far away x Fort fisher beach has free parking. Nice rest rooms. Out door foot shower. Visitors centre and nearby aquarium. Wrightsville Beach was great. Parking $2.50 per hr.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Jackie for the five star review! We are happy to hear that you had a wonderful stay due to our delicious breakfast and great location. We hope to see you again the next time you visit Wilmington! Regards, Rebecca Ramey Hotel Management Team

"Clean room"

4
24/06/2018

Stayed as part of a long bike ride, found the place to be clean with a friendly staff. Location is great with plenty of shopping and food nearby. Enjoyed the free breakfast, well stocked, hot, and fresh. Will go back.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that you enjoyed our friendly staff, location, and free breakfast. We hope you enjoyed the rest of your bike ride. Safe Travels! Warm Regards, Miyeah Thompson Area Sales Manager

"Won't be staying here"

1
14/06/2018

I called today to ask the front desk things about the hotel since I have never been there. The man who answered my call, which I am upset I didn't get his name but he pissed me off before I could ask, Anyway the man was very rude, impatient and had a smart mouth. I called to ask if they accepted dogs, how far was the beach from the hotel and if the hotel included breakfast? Very simple routine questions that any person that works at the front desk of a hotel SHOULD be able to answer and SHOULD be use to people calling and asking them these routine questions. I felt as if I was a bother to him and I WILL NOT BEING STAYING AND PAYING MY MONEY TO NOBODY THAT DOESN'T WANT MY BUSINESS. Do you know how many people I know? Do you know how much referring to hotels I do for people? And this is how you treat potential customers? Well guess what your hotel just went to the top of my S*** list and I WILL NEVER BOOK A RESERVATION FOR MYSELF OR LET ANYONE I KNOW EITHER. NOT THAT YOU CARE OBVIOUSLY.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback. We deeply apologize the experience you had with us. Please reach out to Renee Torres. She is the Manager on property and is more than willing to speak with you and remedy your experience. We assure you that your experience is not a reflection of what we strive for. Warm Regards, Miyeah Thompson Area Sales Manager

"Value for money. Very convenient location."

5
11/06/2018

we were a family of 4 plus a child of 8 weeks. Had 2 rooms and stayed for 2 nights. Rooms were very comfortable, clean. Hotel is walking distance from Costco and Academy stores. Nearby locations are all good restaurants, beaches and also easily accessible to I40.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review of our hotel! We are glad that your entire family was comfortable and accommodated. We hope to see you all again soon for your next beach trip. Warm Regards, Miyeah Thompson Area Sales Manager

"Good experience"

4
31/05/2018

Location is not too far from the beach we went. We stayed one night. Room seemed clean. Staff were courteous. The continental breakfast was average, but satisfied. We booked the hotel one day ahead, so price was somewhat high; other than that we were quite satisfied.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are glad that our staff, location, breakfast, and cleanliness met your standards. We hope to provide you with even more value during your next stay. Warm Regards, Miyeah Thompson Area Sales Manager

"Nice clean hotel"

5
29/05/2018

Spent one night here visiting relatives. The hotel was clean, the staff was pleasant and the bed was comfortable. The rate was very reasonable considering it was the Thursday of Memorial Day weekend. Would definitely stay at this hotel the next time we are in town.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review of our hotel! We hope you enjoyed visiting your relatives. We are happy that you had a comfortable, friendly, and pleasing stay with us. We look forward to seeing you again soon for another stay of great value. Warm Regards, Miyeah Thompson Area Sales Manager

"Go here first"

5
29/05/2018

This is great.. we only needed the room for one night but it is super clean and the disk staff was so nice. So CLEAN and very helpful staff. I am super pleased and we will come back here if we are ever in town again.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review of our hotel! We are happy that you had a clean, friendly, and pleasing stay with us. We look forward to seeing you again soon. Warm Regards, Miyeah Thompson Area Sales Manager

"Great stay"

5
25/05/2018

This hotel was very nice and the breakfast was great and very satisfying. My wife and I have stayed here a couple of times and come back here when we are in town. The overall appearance was excellent and the accommodations were very nice. Highly recommend this BWP anytime.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review! We are happy to hear that you had another wonderful stay due to our delicious breakfast and well kept hotel. We appreciate you taking the time to recommend our hotel to others, and we look forward to all your future stays with us! Regards, Rebecca Ramey Hotel Management Team

"Great location "

5
24/05/2018

This hotel is well located between, and near to both Wilmington and Wrightsville Beach and the other beaches. Everything was clean and well maintained. Real fast was better than we expected. We enjoyed our stay there.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Steve for the five star review of our hotel. We are happy that you enjoyed our locations and clean facilities. We hope to see you again soon. Warm Regards, Miyeah Thompson Area Sales Manager

"Nice hotel"

4
21/05/2018

Hotel staff was nice and gave good recommendations for local restaurants. Hot breakfast, 3 juices, stocked well and fresh. Clean room, quiet. Next to many restaurants and stores within walking distance.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel. We are happy that you enjoyed our breakfast, nearby local restaurants, and rooms. We hope that your next stay with us is a five star one. Warm Regards, Miyeah Thompson Area Sales Manager

"Out of Wilmington"

3
21/05/2018

On coach tour very friendly staff. Room and breackfast fine. Told us of places to eat. As it was a very long way from wilmington town. On a very busy road next to the high way. Wouldnt have called it wilmington

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback. We are glad that you enjoyed our friendly staff and guest rooms. We apologize for any confusion our name may have caused. We are happy to recommend the fastest way to get to the city of Wilmington. We hope that your next stay with is even better. Warm Regards, Miyeah Thompson Area Sales Manager

"Trip with Pups"

4
20/05/2018

Overall we had a good trip despite the rain! We stayed in room 127 near the end on the first floor. Room was clean, we enjoyed being near the exit for potty breaks for our pups, and we found the bed to be quite comfortable. Breakfast had a good selection and we definitely felt well fed every morning. I only have a couple of issues that: 1) Please replace the plastic cutlery and plates with either real ceramic plates or use biodegradable plates. It is so terrible for the environment 2) There was some sort of gathering/kids sports team staying at the hotel. There were kids running up and down the halls and yelling all evening. If it was mid afternoon it would be fine but this was ridiculous. Eventually we opened the door and told the kids to stay out of this hallway if they wanted to make a lot of noise. Luckily they went off somewhere else but it was just kind of crazy how they just had the run of the place and no one said anything. The purpose of the trip was just fine though. I like the location and that it's pet friendly. Not really a lot of road noise. Overall I'd consider coming again. Happy travels!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback. We are happy that you were able to enjoy your stay with us and bring your fur babies. We apologize for the disturbance in the hallway during your stay. We will be sure your next stay with us is quieter. We also hope to improve our sustainability initiatives in the future. Warm Regards, Miyeah Thompson Area Sales Manager

"Great place to stay"

4
17/05/2018

The room we had was great, spacious enough, fridge, microwave and AC. The only thing I don't quite understand is why aren't there ceramic plates and metal cutlery? When you have your breakfast you don't want to eat as if you are staying on a camping? It is okay with me that you care about the environment but this is ridiculous.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback of our hotel! We are pleased that you enjoyed your in room amenities. We will take your feedback into consideration to help us improve the breakfast experience. We hope to see you again soon for an even better stay. Warm Regards, Miyeah Thompson Area Sales Manager

"A very good choice"

4
17/05/2018

We stayed here for 2 nights travelling down the coast. No complaints: nice lady in reception, room has everything you need and is clean. The hotel is very close to the highway, but you hardly hear a thing. On our first night 2 inebriated couples were laughing and shouting in the swimmingpool, but at 10pm the pool closed and they were shood off. Our only criticism concerns breakfast: the plates, cutlery and cups are made of plastic and styrofoam. What a lot of plastic is thrown away every day... In the bathroom they try to save the planet by urging you to re-use your towel and they pride themselves on being “commited to our environment”. For me that doesn't tie in with heaps of plastic being thrown away. All in all, great value for money. Personally, i wouldn't mind paying a few dollars more per night for “real” plates, cups and cutlery.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are pleased that you enjoyed our hotels cleanliness and location. We will pass your recommendations on in the hopes that our brand will make more sustainable choices in the future. We hope to see you again soon for another great stay. Warm Regards, Miyeah Thompson Area Sales Manager

"Great comfortable and clean room."

5
11/05/2018

Really enjoyed our short stay here. Staff was friendly and helpful. The rooms was clean and comfortable. The whole atmosphere was pleasant while the location was ideal. Was a nice price not overboard and was able to have a quiet nights rest.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your five star review of our hotel! We are happy to hear that you enjoyed our friendly staff, comfortable rooms, and great location. We hope to see you again the next time you are looking for an affordable hotel in Wilmington, NC! Regards, Rebecca Ramey eCommerce Manager

"Nice place to stay"

4
24/04/2018

Hotel was clean, nice place to stay. The bed was comfortable. It was quiet. Staff were pleasant. Breakfast was good, better than most. We stay here each year when visiting our daughter at college so location to UNCW is great.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the great review of our hotel! We are happy that you had a clean, comfortable, and quiet stay with us. We're glad that you enjoyed the breakfast! We look forward to you staying and dining with us again the next time you visit your daughter at UNCW. Best Wishes, Miyeah Thompson Area Sales Manager

"Good hotel but questionable area "

3
23/04/2018

Clean, airy hotel. Hotel staff was great and easy to work with. The breakfast was nice with a lots to choose from. The room as clean and comfortable. The pool was great to cool off! The location is good too, near the shopping and not far from the beach. The only issue was the area. There was a disheveled woman under the stairs one night, and a man passed out in the lawn another day. My vehicle got several nails in the tires whilst driving in the parking lot. Several panhandlers were at the intersection almost every day. I know these are issues Beat Western can't help, but if you're traveling solo like me or have little ones I'd be cautious. I will definitely use the Coastline next time!

"Very Pleased"

5
12/04/2018

Stay here for two nights. While seeing the USS Carolina. Very nice hotel. Our room was clean. Even smelled cleaned. The Breakfast was very good for our two breakfasts there. My only draw back was the curtains in the room. We like a dark room to sleep. We had lights from the parking lot all night in our room. The curtains are not black out ones. We left shirts in the closet there. I called fast back to the hotel. They had house keeping go up and get them. Which I thank a lot for doing this. They mailed our shirts to us. Over all I was very pleased with this BW.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your five star review of our hotel! We are very pleased that you were able to receive your shirts back from the hotel. We are sorry to hear that your room was not as dark as you would have liked it to be. Upon your next visit, we would recommend that you stay in a room that does not face the parking lot so that the lights do not disturb your sleep. When booking your stay, if you ask for this preference our front desk personnel would be happy to assist you. Best wishes, Miyeah Thompson Area Sales Manager

"Clean, great value"

5
07/04/2018

My husband and I enjoyed a couple of days away in Wilmington. We were able to book this hotel last minute for a good price. It was about ten minutes outside of town. The staff was helpful and friendly. The room was clean, and the bed was comfortable. We enjoyed that the continental breakfast included hot food too. I recommend!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the five star review! We are happy that you and your husband enjoyed our breakfast, service, and rooms! We hope to see you both again on your next get away. Warm Regards, Miyeah Thompson Sales Manager

"Decent stay for a single night"

3
31/03/2018

Room was decent. Very worn out carpeting. Skip breakfast. Go next door to Ihop. Kema at the front desk is a very nice lady. Always had a smile. The location is actually good too. I suppose I'd stay back at this hotel because of that reason.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the feedback. We are happy that we are in a good location for you and that Kema was kind during your stay. We will be sure to pass your words on to her. We apologize that our room and breakfast did not exceed your expectations. We hope to provide you with a better stay in the future. Warm Regards, Miyeah Thompson Area Sales Manager

"Same old comfort"

4
21/03/2018

I have stayed here for over 100 nights in the past year. Close to restaurants, shopping, and tourism. I find it comfortable working out of this BE. Easy to get up and go to work and easy to return and rest. Pricing is fair and the breakfast won't surprise you.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you James for the 5-Star Review! We appreciate you sharing your experience on TripAdvisor. We love having you here! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington/Wrightsville Beach Daly Seven Hotels

"Clean and friendly"

5
20/03/2018

I was just here for the Wrightsville Beach Half Marathon, this was a great location only several miles from the beach, downtown and only a couple miles from UNCW. The hotel is clean and looks newly updated. The staff was very friendly, and the breakfast attendant opened up breakfast half an hour early just for me. I asked just to make a waffle and grab some juice before my race and she started bringing out the eggs, bacon, etc. Would definitely stay at again.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great Half-Marathon stay with us and enjoyed our friendly staff and great location near UNCW! We look forward to your future visits! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington/Wrightsville Beach Daly Seven Hotels

"pet friendly but small"

3
05/03/2018

We stayed at the Best Western Plus Wilmington/Wrightsville Beach because it was pet friendly. Our family of three with 2 small lap dogs stayed here. The room was a good price but it was a little smaller than other BW Plus hotels that we stayed at. The beds were not queen size but rather were smaller full size beds. Although it was a pet friendly room we stayed in, there was a very prominent musty odor in the room - likely from other pets. This room needs to be thoroughly shampooed/cleaned to remove the musty odor - after all, that is what the extra nightly pet fee is supposedly for. The bathroom was small but clean with a single sink only. The hotel is near I-40 and Market Street so there is some traffic noise but it is less if you request a back room. There is a small fitness room with elliptical machine, bike, weight machine, and treadmill. Wifi is free and in the lobby there is a business desk with computer and printer for guests. The included breakfast was good (scrambled eggs, bacon, oatmeal, waffles, cold cereal, bagels, toast, muffins, yogurt, fruit, etc. but not exceptional (some BW Plus hotels also have mini omelets, sausage, hard boiled eggs, etc). Friendly and helpful check in person. Good overall value for the price but you get what you pay for.

E C, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Dear Alan, We appreciate your feedback on your experience at our pet friendly hotel. All our our beds are queen or king sized, and regret that the efforts of our housekeeping staff did not meet your expectations. As we pride ourselves on fresh smelling pet rooms, we will be sure to address this right away. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach Daly Seven Hotels

"fantastuc place"

5
04/03/2018

we have been several years, my daughter is in UNCW and college , downtown, many shopping areas, , historical sites, staff was friendly. Good breakfast choices, clean rooms. The staff was helpful with traveling and restaurant tips.

E C, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had another great stay with us and enjoyed our friendly staff and great location near UNCW! We look forward to your future visits! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington/Wrightsville Beach Daly Seven Hotels

"Staff nice, great for pets,great location, breakfast was good"

5
28/02/2018

Staff was very friendly at check in and check out..Great location easy to get to. Place was very clean, room was very nice and this is a pet friendly hotel and searching so many hotels this one bet them all for price and being so very nice. Place was not noisy at all. The breakfast was very good. Would stay here again.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our friendly staff and great location! We look forward to your future visits! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington/Wrightsville Beach Daly Seven Hotels

"Everyone was very kind and personable."

5
07/01/2018

My family and I stayed here over the New Year's Holiday 2017-2018 and everyone we met was very helpful. Doris was extremely helpful during breakfast each day. The breakfast itself was particularly great complete with eggs, a waffle-maker with toppings, several types of pastries, coffee, hot chocolate, various juices and flavored water. Cassie, the assistant manager, was also very helpful at checkout.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our helpful staff and delicious breakfast ! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"As expected. Great for pet owners. "

4
31/12/2017

Not the fanciest or hotels but lots of nice upgrades. Breakfast in the AM was good though limited seating inside when busy. We sat out by the pool. Lots of grass and landscaped areas for pets. Nice if you're trying to do the beach and Wilmington.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay and enjoyed our pet-friendly hotel and convenient location. We look forward to all your future stays with us! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach Daly Seven Hotels

"BW in Wilmington/Wrightsville Beach area"

5
28/12/2017

Always a pleasure to stay at this BW. We ask for a room on the Costco side to get away from the highway noise, and it's always very quiet. Beds are very comfy. Linen is soft. Very clean. Service is excellent. Breakfasts are super good. Well-located near shopping and beach. Never disappointed.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a pleasurable stay with us and enjoyed our comfy beds and excellent service! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Such a delight!"

5
21/12/2017

We came down for a visit to see a graduation. Best Western is always one of my preferred chains. And the price was unbeatable, so we decided to stay. I was not disappointed. The property is :beautiful, clean, just perfection. Those are always nice qualities in a hotel, but what really makes his location stand out is the staff. The nicest, most warm people I have ever had the opportunity to meet. Answered all our questions and went above and beyond to answer some ridiculous ones. If you are visiting the area... stay here!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Tiffany for the 5-Star Review of our hotel and staff! We are glad to hear you had a wonderful stay at our hotel during graduation! We appreciate you sharing your experience on TripAdvisor, and we hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Perfectly Adequate Mid Level Property"

4
18/12/2017

Exceptionally nice property. Stayed here just one night as it is very near the airport. Great location for our needs. Nice. Fast Wi-fi. Great Value. Very comfortable beds. Will return when back in the area. Recommended

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a comfortable stay and enjoyed our fast WiFi and great value. We look forward to all your future stays with us! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"A long stay"

4
11/12/2017

I stayed at this BW for 36 days due to work. Although they didn't give me a price break the hotel was comfortable as was the room. The staff was pleasant and the room was OK although there was an aroma in the room that the cleaners were not able to get rid of.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you James for taking the time to review our hotel! We are glad to hear you had a comfortable stay and enjoyed our friendly staff. We apologize that there was an odor to your room, and we will be sure to address this further with our staff. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Perfectly good pet friendly hotel, maybe excellent for its class of service"

5
09/12/2017

I was a little skeptical about booking here after reading some of the reviews of the pet friendly rooms, but our experience was excellent. We were in room 103 and it was clean, carpets looked new, room was very quiet. Check in staff were very friendly and helpful. Breakfast was very good, hot scrambled eggs, bacon, lots of other options for vegetarians. A well lit area to walk pets. We walked to the new store down the street, Academy Sports, and each of us got $20 grand opening gift cards which we promptly spent in the store. All in all, a great experience. The total price was around $75, a very reasonable cost. I am often perplexed by reviews criticizing lodging for not having this or that. I think a review should always be done with the class of service in mind. I felt we got more than we paid for at the Best Western in WB.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Tozmo for the 5-Star Review! We are glad to hear you had a wonderful stay at our pet friendly hotel, and that you overall experience exceeded your expectations! We appreciate you sharing your experience on TripAdvisor, and we hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"A True Value"

5
13/11/2017

We normally stay in Wilmington, but, found this true value just down the road...and, believe it or not, it was close to $100 dollars less than the Best Western in Wilmington. So, chose the Wrightsville Beach location, and save a bit. The staff was as friendly and helpful as possible. At the front desk, Jennifer couldn't have been more professional, and entertaining, at the same time. The breakfast had plenty to choose from, and they were excellent selections. Excellent hotel!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had an excellent stay with us and enjoyed our convenient location and great value! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Vacation Travel"

4
11/11/2017

We had only planned on staying one night here, visiting some of the historic places. Unfortunately heavy rainstorm changed our plans. Hotel extended our stay, staff was very helpful. Breakfast is a first class treat.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our helpful staff and delicious breakfast! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"OBX Bound"

5
06/11/2017

Have stayed at the Wilmington.Wrightville Beach for the past few years on our way over to the Outer Banks. The location. Is great as we always do our beach grocery shopping at Costco, which is right next door to the hotel. Always have great service at your hotel and will continue at stay at the Best Western.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our convenient location and great service! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Best staff and breakfast in a hotel ever!"

5
31/10/2017

The staff continuously went above and beyond their jobs to make things as nice as possible. Cookies in the evenings, the best hotel breakfast variety and quality I have ever had, and the coffee, water and hot water available at all times was such an unexpected treat! I left my pillow, but they stored it and returned it to me. I was very impressed.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our amazing staff and delicious breakfast! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Recent Stay"

5
30/10/2017

I have stayed at this hotel for business over 60 nights over the past year and it is always very clean, conveniently located, affordable and the staff is always friendly. I have never had a bad night at this hotel.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great extended stay with us and enjoyed our clean rooms, convenient location and always friendly staff! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Dirty Floor"

3
25/10/2017

My husband and I checked in this hotel on a Sunday evening; upon entrance into the room there was a cheerio laying on the floor right at the bed which shows that the maid had not cleaned the floor after the previous guests. I did not say anything but we waited the next day to see if it was cleaned. We went out Monday and after being out all day came back in and guess what - that cheerio was STILL laying there; the floor had not been clean. The next thing about this hotel was no water pressure and Sunday night there was not any HOT water, just lukewarm; it was better Monday night though. I did not mention the water to the clerk when I checked out but did mention the cheerio and his reply was "I'll see that it gets picked up" what about vacuuming the whole room instead of just picking up the cereal?? Told him I even wonder if the towels were clean or just fluffed and folded and put back on the shelf. He said "no we always change the towels." Besides this little irritation, the room was okay and we did get some sleep. The best thing was the breakfast and the lady that worked so hard to keep it stocked and clean....Kudos to her!!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We apologize that your your floor had not been properly vacuumed before and during your stay. We have investigated and addressed this with the appropriate staff member to ensure that this does not happen again. We hope to see you again in the future so that we can provide you with a five star experience next time! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Great Stay and Great price"

5
25/10/2017

I booked this hotel for a business trip. I stayed there for two nights, it was suppose to be three nights, but I couldn't make it. I called and spoke to the manager(Ricardo) and told him what was going on, he was polite and adjustment my reservation. I thankful because he did not have to do it.

"Great Visit"

4
23/10/2017

This Best Western is conveniently located approximately 8 miles from downtown. It is very clean, has a really good breakfast and welcomes the state rate. I appreciated the staff, especially the housekeeping staff who were very thorough and attentive to my needs.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our convenient location and delicious breakfast! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Dog Friendly"

5
23/10/2017

If you need a dog friendly hotel this one is excellent. They have a list of regulations for you dog's behavior, very reasonable, that make the stay for all comfortable. Been here twice and would go again. So nice that I hesitate to recommend as it is hard to find high quailty dog friendly hotels and I want to keep this gem to myself.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a comfortable stay with us and enjoyed our dog-friendly hotel! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Perfect location, close to everything"

5
23/10/2017

Helpful and pleasant staff, clean well decorated rooms, quiet. Location was perfect - right between downtown historic district and beach. Lots of places to eat within 1/2 mile and stores if you need anything. Easy access to highway. Will definitely stay here again.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our helpful and pleasant staff, well decorated rooms and perfect location! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Clearly a Good Value!"

5
17/10/2017

Wilmington was not a destination for us, just a drive through city on our way south. So glad we had a comfortable, clean place to overnight. Efficient, friendly staff and a no nonsense, delicious breakfast to send us on our way. This location gives a better price than the downtown motels/hotels, yet it wasn't that difficult for us to head down the road to the central city attractions. In the morning, we had an easy return to the highway bypass, heading south to Charleston.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our good value and friendly staff! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Quick fix to leaky AC"

3
16/10/2017

Our first room smelled musty. Turns out that the AC was leaking and the carpet was soaked. Th staff immediately changed out room. Breakfast items could have been warmer. Some were cool to cold. Cold eggs...ugh.

"Frequent traveler, unsatisfied customer."

2
16/10/2017

This hotel advertised pillow top beds, which was completely false advertisement. I've stayed in a lot of hotels, and I would have to say that this was one of the most uncomfortable beds that I've ever slept in. As well, the bathroom in the room had NO FAN! When we would shower, the bathroom became extremely hot and uncomfortable and would make the rest of the room feel super damp and humid. Also, if someone had to go to the bathroom (you know what I mean), then it would make the ENTIRE room smell like a toilet, which as you can imagine, was pretty disgusting. When plugging in things in that same bathroom, the plugs would constantly fall out of the outlet (ie drying my hair was a battle as it kept on unplugging on me.) The staff was nice, especially the cleaning and breakfast ladies; however, when checking out the gentleman working the counter wasn't super friendly and he never asked how our stay was (which obviously wasn't good). Overall, it was not a good experience and I would not at all recommend staying here.

"Frequent Visitor"

4
16/10/2017

We have stayed here may time and always find the service great. Breakfast is busy, but very well stocked and always find a table. Wifi works well plus business center onsite with computers and free printing. As for the rooms, lighting could be improved and bathrooms are a bit dated.

"Outstanding!!"

5
07/10/2017

The entire staff was amazing!! From the manager to the housekeepers, and everyone in between. They catered to me and my dog. Clean and quiet facility. 10 mins to the beach. They raised the bar of hotel expectations!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear that our pet friendly hotel and staff exceeded your expectations! We appreciate your kind words, and hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Just okay."

3
06/10/2017

The room was not the cleanest or best lit. And I was woken up militiple times in the night due to loud noise. Prior to getting there, while booking the room, the person on the phone was not the friendliest. The ladies serving breakfast were great.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We apologize that our housekeeping fell below expectations. We appreciate your honest feedback as we use guest comments to identify areas for improvement. We hope to see you again the next time you visit our area, as we are confident you will have an improved stay. Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Would Stay Here Again in a Heartbeat"

5
06/10/2017

Clean and comfortable room, helpful staff. My stay was peaceful and everything was to my complete satisfaction. I'd recommend to anyone and would stay there again myself in a heartbeat. Great rate too!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our comfortable and quiet rooms! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Room smelled"

2
05/10/2017

When traveling with a pet, you are limited to where you can stay. Paid extra $$ for taking our pet. They don't use the money to keep the smell down in the rooms from past pets. When we opened the door that night the smell was so strong.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to provide feedback from your stay. We deeply apologize that your pet friendly room had an odor, as we do provide additional cleaning measures such as carpet shampooing on a more frequent basis to keep our pet rooms smelling fresh. We always hope that our guests will alert our front desk staff if they have any issues, so that we can either address the situation or switch rooms. We appreciate your honest feedback and will work with our Housekeeping team to ensure these rooms are fresh for all our future guests. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Our 20th Anniversary Getaway."

5
30/09/2017

Again, thank you for helping make our 20th Anniversary so wonderful. Your hotel had everything we needed and was very comfortable. We would definitely come back again. We really enjoyed the free breakfast too. The food quality and various types of breakfast foods were outstanding. Thank you for making our trip so fun!!!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Ernie for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our satisfying breakfast and friendly staff! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Fit Our Needs Perfectly"

5
25/09/2017

We were in town for a college tour at UNC-W with our son. The hotel was in the perfect location to visit the college campus (just a little over a mile). The room was clean, the breakfast was satisfying and the staff was very friendly. There were many restaurants in the immediate area as well as a WalMart for anything you left at home. We would definitely stay here again.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our convenient location, satisfying breakfast and friendly staff! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Convenient, comfortable, needs ipdatjgy"

4
24/09/2017

Comfortable room and nice free breakfast. Convenient location to UNCW and 10-15min to beach/river. Hotel seems dated, lobby, carpet, furniture could use upgrading. High traffic area w/ dealerships, shopping center.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our comfortable rooms and complimentary hot breakfast! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Good Location"

4
24/09/2017

Good location with easy access to old town Wilmington and Wrightsville Beach. Very nice breakfast area and plenty of restaurants close by. Large bathroom area, but the the two queen bed rooms a little tight. Easy access right off freeway yet still quiet.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our breakfast area and good location! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"5 * service at an unlikely hotel"

5
05/09/2017

If you are looking for a getaway to Wrightsville Beach you will not find many hotel options ON the beach. However, if you don't mind that, this hotel should be your choice. They will always make sure you enjoy your stay and help you in any way. I am very picky and I find this hotel, clean, comfortable and extremely accormodating

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had another wonderful stay with us. We appreciate you recommending our hotel, and we look forward to all your future stays with us! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Very good choice in Wilmington"

5
05/09/2017

This was a very nice hotel in Wilmington, near to UNCW. We drove conveniently around the area. The room was great, the breakfast was good and the internet worked well. It's about a half hour drive to Carolina Beach. We would stay here again.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our convenient location to UNCW and Carolina Beach! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Short one night stay"

5
04/09/2017

We stayed here one night on August 28. Needed to be close to the New Hanover Atlantic SurgiCenter. Hotel was convenient, 10-15 minutes away. Room was clean, nicely furnished, bed comfortable. My husband said the breakfast offered was excellent. Will probably stay again when have to go back in September.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our complimentary breakfast and convenient location! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"All around Awesomeness!"

5
01/09/2017

Excellent location, centrally located between down town and beaches. Easy to find, easy to get into/out off. The staff is great, very polite and helpful. Rooms very clean, comfortable and up to date. Swimming pool is kept very clean, serviceable and uncluttered. Parking is plentiful and we'll lit at night. Very safe and quiet area. Breakfast is awesome!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a wonderful experience with us and enjoyed our complimentary breakfast and convenient location! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"A visit to the beach"

5
29/08/2017

Our hotel experience was wonderful! The room was lovely and close to many restaurants, stores and other useful places. We were offered a military discount upon arrival. The breakfast was delicious and offered a lot of pleasant variety. The staff members we spoke to were very polite, professional and helpful. They helped us with directions to different locations, including shortcuts and easier routes that kept us off the highway. We were very close to Wrightsville Beach, which was our main destination. If we are in the area again, we would definitely want to stay here again!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a wonderful experience with us and enjoyed our lovely rooms and convenient location! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Family"

3
28/08/2017

Upon check in, there was a problem with my assigned room bed covers not being changed from the last guest(s). I had to request the front desk to have housekeeping change the bed covers while I watched. The housekeeping staff was not very friendly; I had to ask them more than once to not speak Spanish but English.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time out of your busy schedule to share your experiences from your recent stay. We appreciate your feedback and hope to see you again soon. Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Good stay"

4
25/08/2017

Overall we had a relaxing stay. The lady that checked me in was very nice and professional. Beds were comfortable and the room was pet friendly-which is hard to find at a decent hotel without paying a fortune. $20 a day seems reasonable. The carpet needs to be cleaned or replaced. I know this is a per friendly room but clean people have pets as well. Most pet owners don't want to pay the same-actually more with pet fee than every other guest and get the old carpet while everyone else gets new carpet. The bedskirts and decor need to be replaced as its been there a while. The hotel overall is clean and the room seemed clean enough. Im a stickler about cleanliness and I did not walk on the carpet without shoes. Breakfast was great- we loved the bacon and selection. Fresh cookies daily were nice and yummy. The staff is a mix of excellent and not so nice but that's not unusual. The price was pretty reasonable for the area. This seemed to be a hangout for men working in the area, that smoked. I felt safe overall but they were always hanging out at the side door-all hours of the day and night which makes girls traveling alone uneasy, especially when you had to walk your dog outside.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Amanda for taking the time out of your busy schedule to share your experiences from your recent stay. We are happy to hear that you enjoyed our relaxing hotel and free breakfast. We appreciate all your feedback, as we use guest comments to identify areas for improvement. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Great location"

4
25/08/2017

The best thing about this location is its staff. Everyone was very helpful and accommodating after a long drive to get there. Our room was clean and quiet when we were there. The two breakfasts we ate were done well in terms of an included breakfast. Staff kept the foods filled and area clean. We didn't use the pool but it looked a little small compared to picture online. The beds were harder than we'd normally choose, but overall we had a pleasant stay. This location was perfect to get to riverwalk / downtown Wilmington, which is a cute little town, and Wrightsville Beach. Couldn't ask for better convenience. This hotel does allow pets, which doesn't appeal to me as someone with allergies, but it didn't really affect me though it might others.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Kristine for taking the time out of your busy schedule to share your experiences from your recent stay. We are happy to hear that you enjoyed our great location and amazing staff. We wish you safe travels, and hope you had a wonderful time in Wilmington! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"great place especially for pets"

5
24/08/2017

room was king nonsmoking, very nice for our two pets, nonsmoking king bed, nice refrigerator, on first floor easy access to exit doors and parking lot. We stay at Best Westerns when we travel with our two rescue beagles. Very nice room

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our spacious and pet-friendly rooms! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Perfect blend of history, shopping & The Shore"

5
23/08/2017

Great central location, great guest services & pool and the best breakfast selections available in its class. Nearby historic Port of Wilmington, The Battleship North Carolina and great local and national restaurants all around you. Access to the deep sea and touring and fishing; plus fishing from the piers nearby and right in the surf.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our central location, great guest services, pool and delicious breakfast options! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Good"

4
21/08/2017

Great hotel, easy access to highway, beach, stores, restaurants. Very quiet..bed comfortable. Pool was ok for kids. I will stay again and recommend to other. Breakfast was great and reasonable. People friendly.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Susana for taking the time out of your busy schedule to share your experiences from your recent stay. We are happy to hear that you enjoyed our great location and comfortable beds. We wish you safe travels, and hope you had a wonderful time at the beach! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Unhappy Experience"

2
21/08/2017

We decided to take a last minute weekend trip to the beach and go a great rate on the room. When we got there the receptionist was rude and unprofessional. When we asked to have a late check out at 7am she said she was all out of late check outs and refused to get a manager. We didn't have a good experience due to the front desk staff.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time out of your busy schedule to share your experiences from your recent stay. We apologize that we were unable to provide you with a late check out after 12 pm due to the high occupancy of our hotel that night. We regret that this was not communicated well to you by our staff. We will be investigating, so that we may address this with the appropriate staff member and ensure better communication going forward. We appreciate you letting us know, as we use guests comments to improve our guest experience. We hope to see you again the next time you visit our area. Safe travels! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Expensive but ok"

4
19/08/2017

While traveling to Ocean Isle beach, we needed to stop in for the night so we found this place and were lucky enough to get a room. Unfortunately, it cost us $268 for the night. The room was clean and roomy for a double queen. Everything worked and we weren't here long so it worked out. The included breakfast helped with the costs so I would recommend this hotel. The night clerk was also very nice which is hard to find sometimes. I can't remember her name but she was very friendly and accommodating.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time out of your busy schedule to share your experiences from your recent stay. Our rates reflect the peak season for visiting Wilmington and the beaches in our area. We are happy to hear that you enjoyed our complimentary breakfast and helpful staff. We wish you safe travels and a wonderful time at the beach! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Wilmington stay"

3
17/08/2017

Overall not bad They are getting better with updates This is a old refurbished hotelOn the plus side the location for Wrightsville Beach is good along with a quick drive to Wilmington proper Less than 15 min for both

"Do NOT Recommend"

1
14/08/2017

Check-in was fine, then it went downhill. There was no A/C in the elevators, which were stifling hot. My room on the 4th floor was on the backside of the building facing the highway, so I heard lots of traffic noise. The room had a musty odor, which I later discovered was due to the wet carpet under the A/C unit. There was dried urine on the back of the commode, coffee straws on the floor next to the trashcan, and there were several areas on the carpet that were 'crusty'. Someone banged on my door at 11:30 at night, which woke me up, and then I was awoken at 6 in the morning by people on the hall slamming their doors. Upon checkout, there was only one person at the desk, so I waited for almost 5 minutes while she took a phone reservation. When I showed her pictures of the issues in my room, she asked me to email the general manager. I wouldn't stay here ever again even if it were free. I don't understand how so many others have given it such good reviews!

Rebecca R, General Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your feedback regarding the cleanliness of your room. I have passed your comments on to our Head Housekeeper for her further research, and to use your comments as a counseling tool for the housekeeper whom was assigned to your room before you checked in. I do see that your reservation was a pre-paid reservation that was made back in June, but I would like to enroll you into the Best Western Rewards program, so that I may deposit 7,500 points into your account, which can be used towards free nights at any Best Western hotel, or can be redeemed for gift cards, etc. I will send the welcome letter for the Rewards program in a separate e-mail to you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please know that this is not in keeping with the high level of service that our guests have come to expect from the Best Western Plus Wilmington/Wrightsville Beach. If your travel plans should bring you back to Wilmington, please contact me directly so that I may personally assist you in your booking. If I can provide any assistance, please don't hesitate to contact me directly at 910-799-4292. Renee Torres General Manager

"UNO/Rained In In-Style"

5
12/08/2017

Great Place!! Comfortable Rooms, Pet Friendly only 20 a night or 100 a week, Excellent Staff especially Tobias and Nick! Reasonable Price!! Thank You!! If we are ever in Wilimington again, we'll be checking in BW.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our excellent staff, comfortable rooms and pet friendly hotel! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Our stay"

5
05/08/2017

We picked this hotel for the outdoor pool and clos proximity to all thr beaches. Everybody on the night crew was awesome! We rarely saw anybody else due to travel during the day. The kid's loved the pool. Rooms were clean and plenty to choose from for breakfast. We would definitely stay again!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Jennifer for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that your family enjoyed our outdoor pool and amazing staff. We are happy to have exceeded your expectations, and look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Very pleased!"

5
03/08/2017

We wanted a little getaway time near the beach but also near some sight seeing. The location was perfect between downtown Wilmington and Wrightsville Beach. The breakfast was great, staff was friendly and helpful, room was comfortable and clean, and the price was right!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our great location and amazing staff. We are happy to have exceeded your expectations, and look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Clean and well managed!"

5
27/07/2017

Best hotel stay in this area I've experienced. Rooms were clean, staff was nice, courteous and helpful. Easy access to the interstate and highway. Close to Writesville Beach. Shopping and restaurants in walking distance.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad ti hear you had a great stay with us and enjoyed our clean rooms, nice staff and convenient location! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Busy Area but really Great Access to Restaurants"

4
26/07/2017

The area is a little busy during work travel hours. However it's offset by all the close attractions. Close to down town and the North Carolina Battleship. Good for families with children. It's foolish that I have to write 200 characters for this review

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our convenient location! We hope to see you again next time you are in the area! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Great Breakfast selection "

4
25/07/2017

Very good selection of protein items, not your usual carbohydrate hotel breakfast. Bed was comfortable with plenty of pillows. Quiet location even though next to elevated major highway. Only gripe... Yepping dogs heard in loby, was told the "dog rooms" were only on the 1st floor. Got room on 3rd. floor, none were encountered. We have no use for dogs, especially on vacation. Will reserch Best Western hotels better next time...

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you William for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our ample breakfast options and quiet location. We regret that the presence of dogs at our pet friendly hotel was not to your liking. We hope you will choose to stay with us again in the future. Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"A nice BW"

4
25/07/2017

The owners of this hotel have taken the care and attention to keep their guest happy. Its clean and mostly quiet (I was awakened with kids coming in at 1:00AM). The breakfast is the typical BW fare...but it was better. Fresher. And if you are a Costco lover...right next door.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our clean hotel and delicious breakfast! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Very pleased"

4
23/07/2017

We were told this was not a great area by friends to stay in but I thought the area was fine and the hotel was very good. It is right off a main thoroughfare and was very easy to get to the location we were going to. We stayed three nights and the employees were very friendly, the hotel is very clean and we had no noise issues. We were on the ground floor as I don't take elevators, and we were quite pleased. The cost is very reasonable, the breakfast very good and I definitely would recommend this hotel.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Linda for taking the time to review our hotel! We are glad to hear you were very pleased with your stay! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Sad"

2
20/07/2017

Staff was pleasant and kind. Good location for visiting UNC Wilmington. Bed comfortable and the temperature control worked well. Toilet wobbly and did not flush well. Hair dryer turned off often while drying hair.

"Great Experience"

5
20/07/2017

We stayed at 5 other hotel/motels on this trip, and this was by far the best. We highly recommend this hotel. The rooms were very comfortable and clean, the staff was very friendly. We saw some nice but loud younger folks when we arrived, but there wasn't any noise that disturbed our sleep or stay.

"Neutral feeling!"

3
19/07/2017

From the beginning, check in was excellent very quick and easy! Upon entering our room it was not cleaned very well. We were moved to another room which was decent . The bed was super comfortable! Breakfast not bad... waffles,cereal ,toast ,bagels ,bacon ,eggs ,juice ,milk ,coffee and water! This wouldn't be my go to place to stay each time I visit the area however it sufficed!

"Great hotel"

5
13/07/2017

I liked this hotel, reasonable price and friendly staff, it's clean and pleasant and the included breakfast is also nice, and so are the amenities. Very close to Wrightsville Beach, pretty convenient to Wilmington attractions, and Kure Beach and Carolina Beach are about 40 minutes away.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Elizabeth for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our ample breakfast options and great location. We are happy to have exceeded your expectations overall, and hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Perfect for getaway trip"

4
13/07/2017

If you travel a lot you should know what to expect both price wise and food/breakfast wise and Best Western Hotel and Resorts did not let us down. Everything was adequate - if you are picky or a high maintenance person - this is not your hotel. 90% of population should be satisfied.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Jimmy for taking the time out of your busy schedule to share your experiences from your recent stay! We are happy to have met all your expectations for the Best Western Brand and have provided you with a great hotel value in Wilmington. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Perfect location"

3
10/07/2017

First of all the people were very friendly and accommodating from the minute we walked in. The room was spacious and clean! We took advantage of the free continental breakfast and it was very good. It was a little pricey, but with beaches nearby and it being a college town that is to be expected

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our friendly staff and delicious breakfast. We are happy to have exceeded your expectations overall, and hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Great Value"

5
10/07/2017

The room was clean and comfortable, great location, and excellent free breakfast. The beds were very comfortable, and the room is well-appointed with a microwave, mini fridge, desk and plenty of outlets.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Sue for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our comfortable rooms and great amenities. We are happy to have exceeded your expectations overall, and hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Great location, great price"

4
09/07/2017

Only a 5 mile straight shot to Wrightsville beach. Hotel easy to get to from the Triangle using I-40. Couldn't beat the price with AAA discount for a hotel of this caliber. We weren't looking for bells and whistles, just a decent place to sleep and shower between trips to beach, dinner, and area shopping. Reasonable rate for the dog. Good breakfast... I love making the waffles fresh. Best Western is my top choice now.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our ample breakfast options and great AAA rates. We are happy to have exceeded your expectations overall, and hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager Best Western Plus Wilmington/Wrightsville Beach

"Happy Traveler"

5
27/06/2017

Fast check in and offered express check out upon arrival. Staff was very friendly and helpful when we asked question about restaurants and directions. Took time to listen and made our stay very enjoyable. Hotel and all surrounding were very clean and attractive. Breakfast was good and well stocked, had a large variety to choose. Enjoyed the free coffee in lobby appeared to be 24 hrs. Express check -out was great. Would recommend

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Hilda for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed quick check in, friendly staff, and endless coffee in our lobby. We hope to see you again the next time you visit Wilmington! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Weekend Beach Trip"

4
26/06/2017

Great hotel stay, staff was helpful and courteous, minutes away from Wrightsville Beach and lots of restaurants and shopping. An indoor pool would have made this stay Excellent as opposed to Very Good, but all in all we were very pleased with our stay.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our helpful and courteous staff and convenient location! Please come again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Mgmt Resolved Issue"

4
19/06/2017

Had an issue while at the hotel. Spoke with the supervisor on duty, Tobias, who was excellent at resolving it. Really appreciate the attention to customer service. Handled the situation very well. Very appreciative. Only positive to say about how they handled the situation.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear our Management resolved your issues during your stay! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"great hotel"

5
19/06/2017

I came for fathers day and everyone was really kind. rooms were spacious and clean. breakfast was great and hot. i will come back to this hotel. staff was nice and easy to talk to. great place for the family to visit

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our clean and spacious rooms and delicious hot breakfast! Please come again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Best Western Plus"

4
06/06/2017

Room was fine; breakfast was great. The only problem we had was with the luggage carts. They are clumsy to handle, especially with a full cart. They are also smaller at most other hotels. A cart with four wheels rather than three would work better.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our delicious breakfast! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Great place, reasonable reates..."

5
31/05/2017

Hotel was centrally located to downtown waterfront area (@10 mins. away), restaurants (some within walking distance) and local beaches. The staff was courteous, rooms were very clean, and the complimentary breakfast was excellent, with many choices offered. We enjoyed our stay and definitely would recommend.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our smiling staff, delicious breakfast, and close proximity to downtown! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Ant infestation in room"

1
30/05/2017

Ants were crawling all over the desk table and tv stand our entire stay . Stayed for 2 nights on 2nd floor-1st time in Wilmington and this hotel. When we addressed the issue with the front desk, they gave us a can of Raid and some window cleaner! We asked for a different room and they stated that they were booked due to Memorial Day weekend. incompetent and unprofessional staff - we were paying customers not exterminators. We are still awaiting a response from corporate as we contacted them as well .

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback. We apologize that you experienced ants on the desk when food was left there. We apologize that at the time you complained we only had one agent checking in guests at the front desk and could not assist you with the problem. That said, the communication from our staff member should have been handled better. We hope that the direct follow up you received from our General Manager demonstrates our commitment to our guests and their overall satisfaction with their stay. We look forward to seeing you again the next time you visit our area. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"It's OK"

3
30/05/2017

The reason why I only gave it a OK was because it is a pet friendly hotel. I was promise no pets would be on the 4th floor, well what did I see going into a room a few doors from me. A giant dog.it was not a handicap helping dog , just a big old dog. When I complained I was told sometimes people sneak animals in. Other then that the room was clean, food was good, and most of the staff were very friendly. If it wasn't a pet friendly hotel would have rated it higher.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback on your recent stay. We are a pet friendly hotel, and our staff should have provided you with a more detailed response than what was given. Service animals are allowed on any floor of our hotel. Service animals are not required to wear a vest by law. So, often times service animals can appear to be normal dogs. That said, we do sometimes have guests sneak in pets. When we identify that this is indeed not a service animal. we will relocate them to the first floor or fine them the pet fee. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Very pleasant stay, pet friendly"

5
27/05/2017

Pet friendly room was beyond expectations. Comfy bed, very clean. Staff from maids to front desk, kitchen and grounds, were helpful and full of smiles. Omelets and bacon at breakfast a big surprise. Breakfast area is large, nice seating, very clean. Kudos.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our smiling staff, delicious breakfast, and pet friendly rooms! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Great experience!"

5
23/05/2017

I had a great experience at this hotel! I was particularly impressed with the staff who was friendly, helpful, professional and welcoming! The overall quality of the hotel was great as well. My only feedback is to update the rooms a little bit (carpeting etc)

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our friendly and welcoming staff! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Clean, comfortable"

5
22/05/2017

The hotel was very clean, comfortable beds, small breakfast was ok, average for a hotel, pool was clean. Microwave and refrigerator in the room. Quiet hotel. The location was great for our first trip to Wilmington, it was centrally located between the historic district and Wrightsville Beach (about a 10 minute drive) The hotel is located near several chain restaurants, Olive Garden, a few steak houses, Cracker Barrel. It is about 25 minutes to Carolina and Kure Beach.

"not that geat"

3
17/05/2017

not that great. overpriced. breakfast was okay, not great. no grassy knoll reenactment. would not clean the room, even though our small dog was in a cage. not like we had a snake or something. Reservations were messed up but they eventually got them sorted out. pool not open.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Johnny for taking the time to review our hotel. We apologize that you were disappointed in your overall stay. Thank you for letting us know, and we hope you will still choose to stay with us in the future. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Loved this hotel"

5
16/05/2017

REALLY nice. Close to everything. Clean. Breakfast was terrific, and they replenished it frequently. I would highly recommend this hotel. It was pet friendly, and was on the first floor, and never heard a dog.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you loved your stay with us! We look forward to see you again! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Nice hotel"

5
08/05/2017

This is a very nice hotel, we enjoyed our stay, had dog in tow and everything was great. Breakfast was awesome, waffles, sausage, juice assortment. Will definitely stay here next time we are in Wilmington.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star review! We are happy to hear that you had a wonderful stay at our pet friendly hotel, and enjoyed our complimentary breakfast. We look forward to all your future stays with us. Safe Travels! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Over Priced"

4
02/05/2017

It's sad when room rates go up to over $300 a night. When there are cheaper hotels nearby. I stay for business purposes only. Nice place just think they shouldn't jack there prices up randomly. I was told it was supply and demand.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you Brandon for taking the time to review our hotel. We apologize that you felt we were priced unfairly for the market area. We set our rates according to demand in the area. Some hotels who experience cancellations, or which are unable to fill their hotels, may choose to discount their rates last minute. Not being sure which hotels you compared us to, we will be more expensive than non brand hotels with limited amenities and services. We appreciate your feedback and hope to see you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Uncomfortable Beds"

3
01/05/2017

This Best Western is centrally located to all the beaches in the Wilmington area. We've always tried to stay here when visiting, but this last visit may be our last at this motel. The two queen size beds were very uncomfortable-too hard and very squeaky. They did give us a lot of pillows which eventually were used to try and make the bed more tolerable.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We apologize that you find our beds to be too firm for you liking. We will have our maintenance team look into the squeaking in case there is an issue with the box springs. Thank you for letting us know, and we hope you will still choose to stay with us in the future. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"did not meet expectations"

3
29/04/2017

check before booking in spring and fall regarding if pool open if you like that activity. not worth $440.00 for 2 nights. breakfast same o same o. one 4 yr old very disappointed that pool not available and it was spring break.

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We apologize that our pool does not open until May, and that it was upsetting for your child. We want all our guests to enjoy their stays with us, even the little ones. We appreciate your feedback, and hope to see you again in the future. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Trip with Pups"

4
26/04/2017

Overall the stay was good. The breakfast in the morning was good and there was a lot of variety. The location was close to restaurants and shops. About 10 minutes away from the beach. Check in was quick and so was checkout. We had a quiet stay which we definitely appreciated. I did have a couple of issues related to having my pups with us. The first is that there is a lack of green space right around the hotel to walk the dogs. There are plenty of sidewalks and places to take them to walk, but there's a lack of quick pee green space. Also, I didn't notice until the last day, but there was a roach or ant trap that was under the AC that was definitely within access of them. If they had found it they could've had a bad time of it if they accidentally ingested that. Overall good stay, just recommend that you check your room if you're staying with pets. Happy travels!

Rebecca R, Manager at Best Western Plus Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a good stay with us and enjoyed our delicious breakfast variety, convenient location and quiet rooms! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Pretty good experience"

4
26/04/2017

Everything went well for us here at this Best Western. The only complaint would be that our room smelled a little bit of dog. I think a better cleaning of the carpet would have helped with this. This hotel is accommodating to dogs and they have a very nice area outside for the dogs to do their business.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Jordan for taking the time to review our hotel! We are glad to hear you had a good experience during your recent stay with us! We appreciate your feedback and look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Another great stay with Best Western Plus"

5
17/04/2017

We Arrived in Wilmington NC about 40 minutes early before the 3pm check in time. I asked the Desk clerk if we could check in early and was told no problem. The hotel was clean and in excellent repair and easy to find. Our room was on the 3rd floor and was freshly cleaned and ready for us. We only stayed 2 nights but enjoyed our stay very much

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star review! We are glad to hear your family enjoyed a great stay with us and appreciated your early check in! We look forward to the next time we see you! Safe Travels! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"I did not stay due to losing my job,"

1
15/04/2017

Was charged for the night even though I cancelled the day before I was due to arrive. I could not make the trip due to loss of job. The customer service was awful, tried speaking to the manager but the clerk relayed a message for him/her. Very unprofessional

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for your feedback. Our cancellation policy states that you must cancel before 4 pm the day before your arrival as stated on your reservation confirmation. We apologize if this was not communicated to you in the manner in which you would have preferred, and we will work to improve going forward. We regret the inconvenience that this caused you, and wish you all the best. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Azalea festival visit"

5
13/04/2017

We were in town with family for the Azalea festival. The hotel was very clean and in a great location. The hot breakfast was very good and provided a good selection for my toddler as well as me. Overall great experience.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear your family enjoyed a great stay with us during the Azalea Festival! We look forward to the next time we see you! Safe Travels! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Clean and convenient"

4
05/04/2017

Room and facilities were clean. Hotel conveniently located to restaurants. Breakfast was good and staff was friendly and helpful. Stayed on Sunday night, but the only problem was the very loud trash truck that arrived around 5 to 5:15am Monday morning out back and slammed down the dumpster with a loud bang.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Lenny for taking the time to review our hotel! We are glad to hear you had a great stay with us and enjoyed our clean rooms, convenient location and friendly staff! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Clean, convenient, comfy"

4
03/04/2017

Stayed overnight. No complaints - exactly as booked (king). Staff helpful as needed, clean, spacious room. Breakfast standard. All amenities in working order. Plenty of towels etc. Probably 15 minutes or so from beach, not what we were interested in so not positive how far.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great overnight stay with us and enjoyed our many amenities! We look forward to seeing you again soon! Safe Travels! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Ok hotel....but don't take a pet"

2
24/03/2017

We called the property, requesting a king bed (pet friendly). We ended up in a handicap room with two beds, next to the outside door, which was slammed shut throughout the stay. Also the "hot" breakfast consisted of eggs and corn beef hash, no bacon or sausage.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review your recent stay with us. We apologize that we did not have a king available when you arrived. Rooms are assigned first to Best Western Rewards members, and are then assigned upon check in thereafter. We apologize that we did not have bacon or sausage on the morning of your stay, as we rotate our options to give a variety to our guests staying with us more than one night. We appreciate your feedback on your stay, and hope that you will choose to stay with us again in the future. Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Hotel March 2017"

5
16/03/2017

Great hotel. Clean, friendly, servive was outstanding. Close to restaurants and the downtwon area. No problems or issues and would recommend staying there. Computers available and able to print out boarding passes. Rooms are spacious and comfortable

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you had enjoyed a great stay with us! We appreciate your recommendations! We look forward to the next time we see you! Safe Travels! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"Very happy with our stay !"

5
13/03/2017

We certainly plan to stay here again! Our room was very clean and comfortable.Hotels location was perfect. Staff was always pleasant and helpful. We truly loved the hot breakfast with its great selection and tasty food. Will tell friends and we plan to return again soon.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad to hear you were very happy with your stay and that you enjoyed our clean, comfy rooms, convenient location, pleasant and helpful staff and tasty food selections! Please come again soon! Regards, Rebecca Ramey eCommerce Manager BEST WESTERN PLUS Wilmington/Wrightsville Beach

"BW on Market St in Wilmington, NC"

5
26/11/2016

Stellar facility! Great staff, very comfortable accommodations, and centrally located. Price is moderate and well worth it. We stay here when visiting kids and kiddos in Wilmington. We've tried other places in the past, but nothing beats this Best Western.

"Group Block for Wilmington Soccer Tournament"

4
23/11/2016

We booked a group block through the hotels.com group service. Lisa was amazing in helping us find a hotel with 17 rooms at the price point we wanted and stayed in touch through the whole process of booking the rooms and making sure we had everything we needed. Nick at the hotel was flawless - very responsive, helpful and flexible as our needs changed. The hotel was clean, the breakfast was good (hot eggs, omlets, sausage and bacon) and there was a great lobby for the team to have a pizza dinner together during our stay. We would definitely stay here again in the future!

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you had a great experience with us! We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Great stay!"

5
20/11/2016

Our Soccer Team stayed here for our tournament weekend. The staff was absolutely amazing. Very friendly and helpful. The rooms were clean and the breakfast was hot. A very great experience for the whole team!

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Dela for the 5-Star Rating! We love to hear that your entire soccer team had a wonderful stay with us due to our outstanding service by our staff. We hope to see you for all your future tournaments in our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Great, friendly atmosphere!"

5
19/11/2016

My stay exceeded expectations in all areas. Housekeepers were awesome--- even replaced towels when we hung them up (most places won't unless they are on the floor). The woman in charge of the breakfast buffet went above and beyond to make everyone's stay great. Clean rooms, friendly and helpful staff. Really can't find a negative thing to say about this location. Thanks for a great stay, and I will most certainly recommend you to any friends who are traveling to Wilmington. Thanks for being so accommodating to guest's needs.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for the 5-Star Rating! We are glad to hear you that your stay with us exceeded your expectations! We appreciate you sharing your experience on TripAdvisor, and we hope to see you again for all your future trips to Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Good Breakfast Omlettes"

3
16/11/2016

A bit overpriced for the rooms. Oddly designed bathrooms. Spotty internet. Limited TV (constant "No Signal" warning). Good breakfast with western omelettes and sausage. Plenty of free coffee and tea in the lobby.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to write a TripAdvisor review. We are afraid that you may have reviewed the wrong Best Western based on your comments about our oddly designed bathrooms. The other Best Western in Wilmington has the sink area inside the room, with a bathroom that has just the toilet and sink. Please feel free to try staying with us the next time you visit Wilmington! Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Convenient location"

5
13/11/2016

We have stayed at this Best Western several times while visiting family in Hampstead. It's a great location to visit family and to go downtown to see the sights. The staff is very friendly and accommodating. The breakfast is included and is fine for a chain hotel.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Charlene for the 5-Star Rating! We are glad to hear you are a loyal guest at our hotel! We appreciate you sharing your experience on TripAdvisor, and we hope to see you again for all your future trips to Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Great Night Stay"

5
04/11/2016

This is a great hotel. The room was very clean, spacious and appealing. The hotel has a very friendly, courteous, helpful staff. I enjoyed my stay very much. The breakfast was very enjoyable with plenty of choices. The atmosphere here is very friendly and everyone is approachable and knowledgeable.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Leigh for the 5-Star Rating! We are glad to hear you that your stay with us exceeded your expectations! We appreciate you sharing your experience on TripAdvisor, and we hope to see you again for all your future trips to Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Better than advertised"

5
28/10/2016

CLEAN! Satisfactory bed and pillows. FRIENDLY staff. WORKING appliances in the room. Not the most attractive decor, but when you're there to see the town, the room isn't the priority. VERY GOOD BREAKFAST- simple yet satisfying. 24/7 coffee in the lobby. A better stay than the previous 2 days at a Marriott!

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Michelle for the 5-Star Rating! We are glad to hear you that your stay with us exceeded your expectations! We appreciate you sharing your experience on TripAdvisor, and we hope to see you again for all your future trips to Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"great hotel"

5
26/10/2016

I stay here every time I am in Wilmington. the staff is great, the room is always clean. easy check in. the breakfast is great as well. it is also close to interstate and market street. I have stayed at this motel each trip to Wilmington for the past 5 years. it has now been remodeled and is like new.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Dear terry693, Thank you for the 5-Star Rating! We are glad to hear you had yet another great stay with us! We appreciate your patronage and look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"stormy weather"

4
20/10/2016

here for two nights before hurrican matthew hit good value best western . very adequate rooms good breakfast . 5 miles out of town centre but took ubers in some had difficulty finding it as not actually on market street if going again would stay in town

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are happy to hear that you enjoyed your stay. We apologize that you had difficulty finding us as we sit a little bit off the road. We look forward to see you again the next time you visit our area! Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Excellent hotel"

5
17/10/2016

This hotel was top quality in all respects. All staff were very courteous. They spoke, smiled and offered help when needed. Both the room and bathroom were clean. The breakfast area was well staffed so that tables were kept clean, food was restocked and help was available when there was a need. The breakfast menu offered a large choice of items so there was something for everyone. The location was ideal, right off the Interstate and with easy access to downtown Wilmington and Wrightsville Beach.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Mary for the five star rating of our hotel and staff! We love to hear that our service, clean rooms, breakfast, and great location exceeded your expectations during your recent trip to Wilmington. We appreciate you sharing your experience, and we hope to see you again in the future! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Hurricane Mathew"

5
10/10/2016

Staff was professional and caring. They helped calm my daughter by giving her a flash light and glow stick to help if we lost power. We did. The staff remained on duty even though their own family and property was at risk. I really appreciated that. The place was spotless and the staff was awesome. If they can do this well during a hurricane imagine how well they can do on a normal day.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We are happy to have provided you with comfortable and safe accommodations during Hurricane Matthew. We appreciate you sharing your experience on TripAdvisor. Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Quick Trip to visit sick relative"

5
08/10/2016

This was a last minute trip to visit a sick relative. So we did not have time to really use the hotel amenities. The staff was excellent during the check-in, out process; breakfast was great - would have liked some oatmeal; great location to family and restaurants; beds comfortable.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel. We are happy to have provided you with comfortable accommodations whilst visiting family. We appreciate you feedback, and hope to see you again the next time you visit our area. Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Pretty good overall with very good employees."

4
05/10/2016

Ordinary middle-of-the-road accommodation--clean room (except for moldy grout in bathtub); acceptable breakfast snacks; convenient parking. The exceptional thing here is the employees--especially Doris, Holly, Corey, and Tobias, who all deserve a bonus and a raise. Doris especially: I was trying to get some hot water for tea but the dispenser was almost empty; Doris stepped right up and took me to the kitchen for a cup of hot water from their supply.

Rebecca R, Manager at BEST WESTERN PLUS Wilmington/Wrightsville Beach, responded to this review
Thank you Joe for taking the time to review our hotel! We love to hear that you enjoyed our clean rooms and amazing staff. We appreciate you letting us know about the grout so that our maintenance team can look into it right away! We hope to see you again the next time you visit Wilmington. Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"Best Hotel of our Trip"

5
05/10/2016

Friendly, CLEAN and safe. They offered gluten free, dairy free selections at breakfast. It was a safe area and we walked a short distance for supper. This was our fourth hotel in seven nights and was so far above the rest!!!

Rebecca R, Manager at Best Western Plus Wilmington / Wrightsville Beach, responded to this review
We are humbled to hear that we were the best hotel you stayed at on your seven night trip! We work hard to provide our guests with the best stay possible, and that you enjoyed our gluten free breakfast options and great location. We hope to see you again in the future! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus Wilmington / Wrightsville Beach Daly Seven, Inc.

"BAD CHECK-IN"

4
03/10/2016

On check-in, I asked the front desk clerk if another member of my group had checked in. She stated that she couldn't disclose that and said further that if I wished to be connected to another guest in the hotel, I would have to give the room number as well as the name of the guest. (This is an impossible problem if I were trying to check if another member had arrived.) I have never experienced that ridiculous situation anywhere else in the world.

Rebecca R, Manager at Best Western Plus Wilmington / Wrightsville Beach, responded to this review
Thank you Joe for taking the time to review our hotel. We apologize that we were not able to provide this information to you. We do so for the safety and privacy of our guests. Due to recent publicity resulting from staff sharing guest information at other hotels, most hotel chains have now adopted a much stricter stance on sharing guest information. We hope you will understand the reasoning for this shift. Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Safe and Comfortable"

5
27/09/2016

Hotel was as described. I felt safe and comfortable here. Staff was very friendly and helpful. Good hot water in shower. Easy access to main roads and local amenities. I would definitely stay here again and recommend to others.

Rebecca R, Manager at Best Western Plus Wilmington / Wrightsville Beach, responded to this review
Dear Donna B, Thank you for the 5-Star Review! We are very happy to hear we met your expectations and provided a great stay for you! It is great to hear you felt safe and that you will be returning! See you soon! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Clean and moderate pricing"

4
26/09/2016

No complaints at all....midrange hotel. Clean and good location on Market St. About 5 miles from downtown, but only about 5 miles from Wrightsville Beach. Check in lady was a bit snippy. We had used points for two of our rooms and she initially did not see that in her reservation, and was not sympathetic.

Rebecca R, Manager at Best Western Plus Wilmington / Wrightsville Beach, responded to this review
Dear Robert J, Thank you for taking the time to review our hotel! We are glad you had a great overall stay with us and enjoyed the convenient location! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Fantastic customer service"

5
26/09/2016

We had another hotel in the area booked for two night but when we arrived we simply could not stay. So needless to say, when we arrived at the Best Western on Market street and was greeted by Tobias we were delighted. Tobias made every effort to accommodate us and look after all our inquiries. He got us settled in so well that we decided to stay for a second night. Many thanks. Our rooms were lovely, the service was bar none and a great rest was had by all. Many many thanks to Tobais. We did not travel with children and we arrived in our own transportation.

Rebecca R, Manager at Best Western Plus Wilmington / Wrightsville Beach, responded to this review
Thank you for the 5-Star Review! We are glad you chose us for your overnight accommodations! Please come again soon and we'll treat you right! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Half Way to Beach, Historic Wilmington"

4
26/09/2016

And right near the university. Ideally located, friendly knowledgeable staff. Clean, comfortable rooms. Sweetest ladies run the breakfast, which features eggs, bacon or sausage, waffles, bagels, fresh fruit, coffee, etc. Really good value and good people.

Rebecca R, Manager at Best Western Plus Wilmington / Wrightsville Beach, responded to this review
Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our great location! Please come again soon! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Amazing stay!"

5
27/08/2016

This hotel made our trip to Wrightsville beach even greater! The rates are amazing, the bed was comfortable, the room was clean, the staff was fabulous, the breakfast was yummy, and the pool was relaxing. Will definitely return with my family if we visit Wrightsville beach again!

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Caroline for the 5-Star review of our hotel! We love to hear you and your family had an amazing stay for your recent trip to Wrightsville Beach. We look forward to the next time we see you! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Convenient, Clean, and Comfortable"

5
26/08/2016

I was very pleased with my stay at Best Western Plus. The facility was in a great location and convenient to main roads, dining, and shopping. This was my first time staying at a Best Western facility. I stayed at the Wilmington, NC hotel. It was perfect for my short stay. Clean rooms, inviting lobby, free hot breakfast and reasonable costs made this a worthwhile experience. I would definitely stay there again.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Sheilah for the 5-Star review of our hotel! We love to hear that you enjoyed our delicious breakfast, beautiful lobby and the convenient Wilmington location. We look forward to the next time we see you! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Nice get away"

5
22/08/2016

This hotel was very convenient to any place you want to go in the Wilmington, Wrightsville beach area, and only a 20 min ride to the South Beach area. This would include beach goers, and NCS University travelers. The room was very adequate, clean, and had a good size refrigerator. Even though it is located right next to a busy street (Market Street) and also the overpass, There was no noise to disturb us. There was a nice pool and a good breakfast came with the room. For a last minute trip, in the summertime busy season, the price was very reasonable.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Ph-Wm for the 5-Star review of our hotel! We love to hear that you enjoyed our delicious breakfast, pool area and the convenient Wilmington location. We look forward to the next time we see you! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Very pleased"

5
22/08/2016

We were very pleased that the Best Western accommodated the elderly relatives in our party by giving us a room on the first floor next to an outside exit. It made it so much easier to get in and out, especially when those relatives have trouble walking any distance and we were carrying their suitcases in addition to our own. The room was clean and comfortable, the staff was friendly and accommodating, and the breakfast buffet was delicious! I would definitely stay here again.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the wonderful review of our hotel! We love to hear that our staff was accommodating to you and your elderly relatives! We aim to please! We are so happy that you enjoyed our clean and comfy rooms and the delicious breakfast buffet. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"We enjoyed our stay"

5
20/08/2016

This BW motel is indeed a plus motel. When I first looked out my window and saw I was on the highway side I thought I was in for a poor night's sleep. That highway stays extremely busy day and night. However I noticed I did not hear the noise and that night I was not bothered by any noise and I am a light sleeper. The breakfast menu is above average and was very good. The staff at the counter were very friendly and helpful. We enjoyed our stay and if in town again would definitely stay here at this strategic location for visiting the area.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you M H P for the five star review on TripAdvisor! We love to hear that you got a good night's sleep with us and our friendly staff was helpful. We look forward to seeing you again the next time you visit Wilmington, NC! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"No Complaints Here!"

4
19/08/2016

We stayed here for a one tree hill convention in July 2016 in a group of 3. Two queen beds were perfect for us! Nice sized bathroom, pool was fine, free breakfast was great, fresh cookies at desk, game night was cute for families, and the location to downtown Wilmington and the beach were both fabulous! Ubering cost only about $6-$8 a trip! If we ever go back, we are staying here! Room and hotel very clean.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to write a review on TripAdvisor! We are happy to hear that you enjoyed our hotel near the One Tree Hill Convention in July. We love to hear that you enjoyed watching the families play with the board games that we set out in our lobby. We look forward to seeing you again the next time you visit Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Good location Great Service"

5
18/08/2016

Very nice stay with Great Customer Service!!!!!!!! The Staff was extremely courteous and the room was very clean. Good location with easy access. Good amenities with comfortable bed and good breakfast

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Ed L for the wonderful review of our hotel! We love to hear that you enjoyed our delicious breakfast, comfortable beds, and great Wilmington location. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Good budget hotel in the city center "

3
13/08/2016

My husband and I stayed here for 5 days in July and found it to be a good, clean hotel at a decent rate in the center of Wilmington. All the attractions, including downtown, are a 10 minute Uber ride away. The pool is open pretty late but is not as large as it looks in the online pictures and is situated in such a way that it is mostly in the shade throughout the day. I would skip the continental breakfast which was the worst I've ever had! If you are looking for a resort experience then skip it. There is no bar or food by the pool like you have at a resort. This is a place to relax, swim and sleep. For the price and location it is totally worth it for the frugal traveler not concerned with extensive luxury.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Christy for taking the time to review your recent stay with us! We are happy to hear that you found us to be a good value for our central Wilmington location. We are sorry to hear that our breakfast fell below expectations, and we appreciate your feedback on the matter. While we are not a resort hotel, we do our best to provide our guests with excellent service and clean accommodations. We hope to see you again the next time you visit our area. Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Quick visit to Wilmington!"

5
10/08/2016

Very nice room!...Staff very friendly and accommodating during stay. Breakfast good and hot! Pool clean and ready to swim in. Bathroom clean on arrival (very important to me)..pillows fresh and ready!..I would definitely recommend this hotel!!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating! We love to hear that you had a wonderful stay at our hotel and appreciated our clean facilities. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"A nice stay"

4
10/08/2016

I booked our room via phone through Best Western. I wanted a handicapped room. When we checked in, they did not have that on the reservation. But they were able to accommodate us. That was the one glitch to our stay. The place was clean, staff friendly, and breakfast varies from day to day which is a nice feature.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to write a review on TripAdvisor! We are happy to hear that you enjoyed our clean hotel and breakfast variety. We hope you have the opportunity to visit Wilmington again in the future! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Above Average"

4
09/08/2016

I stay at Best Westerns often, and this is one of the nicer ones. The location is convenient to most things in the area. The lobby and breakfast area are quite nice and larger than most. The rooms look like they have been done pretty recently and Best Westerns are almost always very clean.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Frank for sharing your experience on TripAdvisor! We are happy to hear that we exceeded your expectations for the Best Western Brand, and that you enjoyed our spacious lobby and updated rooms. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Pet friendly!! Enjoyed our stay "

3
08/08/2016

First time traveling with our dog, was very accommodating. The nice lady at the front desk gave our dog a bunch of treats. Our room was clean and the ac was nice an cool. Easy drive to Carolina beach!!! Shopping and food in the near by area. I would stay here again!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review your recent stay with us! We are happy to hear that you had a wonderful stay at our pet friendly hotel in Wilmington, NC. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Nice Stay"

4
01/08/2016

Nice and clean. AWESOME friendly staff. Great breakfast and the pool was nice and refreshing. Little dated but a nice hotel. Good convenient location. Free wi-fi was fast and kept the kids happy. Would stay again

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Derek for taking the time to write a review on TripAdvisor! We are happy to hear that our staff exceeded your expectations, and that you enjoyed our clean hotel and fast WiFi. We hope you have the opportunity to visit Wilmington again in the future! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"5 stars for a 2.5 star hotel"

5
27/07/2016

My wife and I have stayed at a few of the 2-3 star hotels along Market Street. This is the best one out of the bunch. Good breakfast and a nice room. Nothing spectacular but they do a good job with everything.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating! We love to hear that we are the best hotel on Marketing Street in Wilmington, NC! We hope to see you again the next time you visit the coast. Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"One Tree Hill Convention"

5
26/07/2016

Would stay at this hotel again, the breakfast was good. Location is great- close to downtown, beaches, shopping. We were in town for OTH Convention, saw other fans staying at hotel. I liked the breakfast selection.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Elisabeth for the five star rating! We are happy to hear that you enjoyed your stay at our hotel during the One Tree Hill Convention in Wilmington. We hope to see you again the next time the convention comes to town! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Look No Further"

5
26/07/2016

I felt very comfortable, safe and relaxed during my stay. Best beds ever. Staff is beyond great, friendly and helpful. They aim to please and we were absolutely thrilled with our stay at this Best Western. Great variety for breakfast and plenty to choose from. If you left hungry that was your fault. We felt so at home that it made it that much harder to leave. Great location. I will definitely be back!!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Pamela for the wonderful review of our hotel! We love to hear that you enjoyed our delicious breakfast, comfortable beds, and great Wilmington location. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"A refreshing stop on a hot July day"

5
25/07/2016

Had the pleasure of staying at the Best Western Plus during a recent job interview. Not much to say that is negative about this place other than my stay was too short. I found the Inn clean, providing excellent service, comfortable spacious rooms, and a decent breakfast bar selection. They even make fresh cookies to pass out for free. Though not in walking distance to the beach, it is centrally located so you can easily drive to the highlights of Wilmington. I will say that their exercise room was just satisfactory. Then again, I did not come there to work out.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating on TripAdvisor! We love to hear that you had a wonderful stay at our hotel, and enjoyed our great location in Wilmington. We hope you get the job and move to our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Pleasantly surprised"

4
19/07/2016

This hotel is conveniently located. We were here to visit UNCW and Wrightsville Beach. It is centrally located and near plenty of restaurants. The room was clean. Staff was friendly. Pool was nice. Coffee was always fresh and hot in the lobby. My kids enjoyed the fresh baked cookies both nights. I would have given a five rating if only they would've offered scrambled eggs on the breakfast bar. Too many carbs and not enough protein options. Other than that, it was a good stay.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel near UNC Wilmington! We are happy to hear that you enjoyed your stay with us. We apologize that we did not have scrambled eggs on the day you were here, as we rotate between eggs, omelettes, and sausage and biscuits in order to provide a variety to our guests staying with us for more than one night. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Quiet nights"

4
18/07/2016

Our room had 2 queen beds with pillow tops. The mattress was a little soft for me, but might work well for someone else. Though the hotel was busy, I noticed the noise in the hallway was very minor. The breakfast bar was great, with waffles, eggs, some type of meat, and a variety of juices, yogurt, and breads. The staff at the desk, as well as the breakfast workers and cleaning crew, were all friendly and helpful. This is a great place to stay!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us, and enjoyed our quiet rooms and breakfast. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Great hotel"

5
18/07/2016

I stayed at this hotel for two nights while in town for business. The hotel was clean, the bed was very comfortable and the staff were very helpful and friendly. It is also located in a great location.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Becky for the five star rating! We are happy to hear that you had a wonderful stay with us during your recent business trip to Wilmington. We hope to see you again the next time you travel to our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Another Great Stay"

5
17/07/2016

Another great stay at this hotel. Very friendly staff, excellent breakfast, and clean room. Love that they have queen size beds.The location is close to Wrightsville Beach and Carolina Beach .Check in and out was easy.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Lisa for the five star rating! We love to hear that you enjoyed our clean rooms, comfortable beds, and great hotel location near the beach. We hope to see you again soon! REgards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn

"Could Do A Lot Better"

2
17/07/2016

This is my second stay here. There were not problems the first time. I won't be coming there again. Maybe people don't notice the little critters running around looking for liquid to fall into. But when i woke up and started to take a big drink of iced cold water I was so so disgusted by these bugs i saw floating in the cup.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Joyce, Thank you for taking the time to review our hotel. We apologize that your second stay with us fell below expectations. We have treated our hotel for ants with a third party pest management company. As a hotel, we know the importance of keeping these creatures at bay, which are attracted to food sources in hotel public spaces and rooms. We do our best to maintain the highest standards of cleanliness, and provide additional treatments when necessary so that all our guests will have a wonderful stay with us. We hope you will choose to stay with us again in the future, as we are sure you will have the quality of stay you experienced with your first visit. Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn

"Best service ever"

5
16/07/2016

Outstanding personnel, eager to offer excellent service. Very clean, modern and no issues at all. Will recommend this hotel to friends and family. Location is good, breakfast was acceptable in a very clean eating area. We will stay here again on our next tyrip to Wilmington, NC

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Larry for the five star review on TripAdvisor! We love to hear that our customer service exceeded your expectations during your stay. We appreciate you recommending our hotel to friends and family, and we look forward to seeing you again the next time you visit Wilmington, NC! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Good location for overnight stay"

4
14/07/2016

A clean, well serviced base for our overnight stay. The rooms were spacious with all the usual amenities and large comfortable beds. Breakfast was the usual self service buffet, adequate rather than exciting. Located close to the main road making it a convenient place to stay whilst travelling.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy that you had a clean and comfortable stay with us. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Getaway "

5
13/07/2016

This hotel was very nice. For the price and purpose, it was definitely a great stay. Close to beach and lots of places to eat. Staff very friendly. The breakfast was very good. .. my husband and I thoroughly enjoyed our one night stay and will definitely be back. The decor of the room is beautiful. .... The only issue was the icemaker on the 4th floor was not working. I had to go to the first floor for ice... I hope it's working on my next stay.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Velicia for the five star rating of our hotel near Wrightsville Beach! We love to hear that you had a wonderful stay and that we were an excellent value for our area. We apologize that the ice machine wasn't working during your stay, but the parts have been ordered so it should be fixed when you return. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Great place to stay when visiting Wilmington"

5
13/07/2016

Our room was clean. Housekeeping cleaned the room daily and replaced the towels. Breakfast was great. Two staff members worked the breakfast room every day and kept it spotless. The breakfast was wonderful. Bacon or sausage was served.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating! We love to hear that our staff's efforts to provide our guests with a clean and comfortable stay exceeded your expectations. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc

"Best stay!"

5
13/07/2016

My husband and I stayed at this hotel for our vacation. All the staff is genuinely friendly and welcoming. Our room was clean and seemed new. The hotel has nice amenities as well. Free breakfast was nice with bagels, eggs, bacon or sausage, waffles and cereal. We loved our stay here, and I would absolutely stay here again!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star review on TripAdvisor! We love to hear that you had a wonderful stay at our hotel during your vacation in Wilmington, NC. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc

"Great food and fun near the shore"

5
11/07/2016

Not my first stay, but certainly the best during a hot spell of weather where everyone was wilting from the heat outside, but the great staff at the hotel kept us all cool and entertained. Great pool and convenient IHOP next door and maybe 50 restaurants within a ten minute walk.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Randy for the five star review! We love to hear that you enjoyed our cool hotel and ideal location during your last trip to Wrightsville Beach. We hope to see you again the next time you need a hotel in Wilmington close to the beach! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc

"Business-Country"

5
11/07/2016

For several years, I have enjoyed staying in the Best Western Plus University Inn , of Wilmington, North Carolina. I t has been a home away from home. I know most of the staff and have found them to be very professional, friendly and helpful. I know the Wilmington Community and I travel to Wilmington frequently mostly for business matters. However, some of my visits are for family activities. It is always great to be able to stay in a clean and safe environment. I have found the Best Western properties to fit my life style. Further, the managing staff, try not making hotel registration difficult. Many thanks.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you James for the five star rating of our hotel and for being a loyal guest with us over the years. We love to hear that we are your hotel of choice for not only business travel, but also when you need a family friendly hotel in Wilmington, NC! We look forward to all your future stays with us as well. Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc

"Visit to Carolina Beach & Wilmington"

4
08/07/2016

Room was fine, breakfast was good, pool kinda dirty at times. Ice maker on our floor was broken entire 4 day stay. Customer Service lacking: Booked thru Expedia and when I saw the rate went down, re-booked at lower rate, then cancelled original. At check in, Francesca insisted we had no reservation. When I gave her the new reservation number and explained how I booked, cancelled and re-booked, she said "oh, there it is". Of course at check-out she charged me higher rate which she claimed she had no control over - "it's whatever comes thru from Expedia" and refused to honor lower rate, leaving me to go thru Expedia.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay. We apologize that the pool was dirty at times, as the wind was causing the crepe myrtles to drop a lot of leaves. We try to keep on top of it as best we can on windy days. Unfortunately we have no control over how Expedia charges our guests. We wish we could, but that is the downside of booking a room through a third party website, and not direct with the hotel. We apologize that this is entirely out of our hands and that you have to deal with Expedia on this. We hope you will choose to stay with us again the next time you visit our area. Safe travels! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc

"visiting Wilmington"

5
02/07/2016

the hotel is clean and convenient. Staff is super friendly and helpful. Perfect except I wish they had healthier options for breakfast - for example whole grains, low sugar yogurt,more fresh fruit. Brought my little dog the time before and it was great if you want to bring your dog. Will always stay there in Wilmington.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating and for choosing to be a loyal guest at our hotel for your future trips to Wilmington! We appreciate your feedback on our breakfast as we are always looking for ways to improve in the future. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc

"Great Value...so convenient to UNCW!"

5
28/06/2016

Came with my daughter for orientation for UNCW...so close to the university, but also convenient to Wrightsville Beach and Downtown Wilmington. Quiet, clean, friendly staff, comfortable beds! Will definitely return!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Sandra for the five star rating of our hotel! We love to hear that you enjoyed our ideal Wilmington location. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Business and Pleasure"

5
22/06/2016

Stayed for 3 nights to attend UNCW orientation. We also spent a little time at the beach and downtown. The location was perfect for all of our activities. We could not have asked for more from a hotel at this price level - it was a great value.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Nancy F, Thank you for the five star review of our hotel near UNCW! We love to hear that we were a great value, and also in the prefect location for visiting the University, Wrightsville Beach, and Downtown Wilmington! We hope to see you again for all your future visits to see your child in college! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"No concern for family emergencies"

2
21/06/2016

Our stay was for enjoying the beach...we went on Friday to the beach and had a wonderful day...after coming back to the hotel and preparing to go out for supper we received an emergency phone call about our best friend being involved in a motorcycle accident...airlifted to hospital...we decided to leave at 7 PM...asked for a refund or possibly another nights stay in the future...but NO was the answer...that is all I need to say...will never stay at another BW during my Life...

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We apologize that we were unable to refund your money, as due to the late checkout we could not clean and resell the room during what was a high demand night at our hotel. I hope that the compensation points that our General Manager extended to you will allow you to reconsider you choice to continue to stay at the Best Western Brand. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Happy with stay"

4
20/06/2016

Happy with stay overall. Non-smoking hotel, but someone was smoking in the hall (or nearby room) at 4 a.m. A bit noisy the first night but the other 2 were quiet. Good mattresss. Decent breakfast variety. Appreciated the cranberries, brown sugar, and walnuts to add to the oatmeal.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Sheri for sharing your recent stay with us on TripAdvisor! We are happy to hear that you enjoyed your stay with us, and appreciated our oatmeal toppings. We apologize that someone broke the rules on our smoking policy during your stay. We do our best to prevent this and fine those who do not follow our non smoking policies. We hope to see you again the next time you visit our area. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Comfortable bed"

5
19/06/2016

We visit this area often, this was our first stay at this hotel. This hotel is clean, comfortable, and a good value for your money. Good location, very near UNCW, short distance to downtown and the beaches. It sits at a busy intersection but it's easily accessible and noise was not a problem. There are several restaurants and stores in the immediate area. Our room was small but adequate. The biggest plus was the bed. It was comfortable and there were plenty of fluffy, comfortable pillows. The breakfast is typical hotel fare. There is also an IHOP right next door.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating of our hotel! We love to hear that you enjoyed our great location in Wilmington and our comfortable beds. We hope to see you again the next time you visit our area! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Good Stay"

5
15/06/2016

My wife and I had a good stay. Room was clean and the staff was friendly. There seemed to be very few people there until Saturday. There were some noisy children in the pool, but I think it closes at 10, so the noise level dropped to nothing by the time we were going to bed. Bring an extra blanket if you like the room cool. Overall, the stay was great. Close proximity to a lot of stuff.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Matthew for the five star rating of our hotel and staff! We are happy that you enjoyed our quiet rooms and great location. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"GREAT STAY"

4
15/06/2016

I really enjoyed my stay at this hotel. Great location to stores, restaurants and bars. I do feel that they could improve service by providing their service staff with their own elevator. I would recommend this hotel to family and friend traveling to this area.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel! We are happy that you enjoyed our great location in Wilmington. We hope to see you again the next time you visit our area. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Clean and comfortable"

5
15/06/2016

This hotel met our expectations for the price. The room was extremely clean, everything in good working order and the bed was comfortable. The pillows were fantastic. There was a good variety of items at breakfast and we were not disappointed with any of the food we chose. Overall we had a great experience.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you Shovaun for the five star rating on TripAdvisor! We love to hear that we were a great value and that you had a wonderful stay in Wilmington. We hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Super hotel experience"

5
14/06/2016

The Best Western University (behind the IHOP) was an excellent choice for us. The hotel is very well-kept and modern. Wonderful staff and room was great. Very clean and gave us a military discount. Can't say enough good about this hotel. Super breakfast, nice pool, great lobby area, well-located. Highly recommend.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for sharing your review of our hotel on TripAdvisor! We are happy that you had a wonderful stay with us. We hope to see you again the next time you visit Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"$100+ for $50 Hotel"

3
09/06/2016

Experienced ants in one room and was moved to another, odor in the other. No vent systems in bathroom. Room was full or order due to no vent. Pool is so small, I didn't see anyone using it the entire stay. OH, if you use UBER, call and tell the driver your location. GPS gets them lost.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We apologize that you did not find us to be a good value in the area. Our bathrooms constantly vent air to a central exhaust on the roof. This prevents mold and mildew buildup from guests who choose not to use a manual vent switch. You will find this system in most hotels going forward. We will look into the accuracy of our information on the GPS mapping software in case it has changed in the system. Thank you for letting us know so we can work to correct the issue. We hope you will choose to stay with us again the next time you visit our area. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Good location (need car)"

3
06/06/2016

I stayed here while looking for a place to live in Wilmington. The hotel is off of an incredibly busy street (market), yet is centrally located. You can go directly to the beach or to downtown. I would suggest using Uber for either trip as parking is tricky. Hotel was good overall. Nice spread for the breakfast, and the pool is good to have on stand by as it is very hot here. Staff was also friendly and the maids did an excellent job cleaning our room. I'd stay here again.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy that you enjoyed our great Wilmington location, delicious breakfast, and sparkling outdoor pool. We hope you found a great place to live, and we know you will love living here! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Good Experience."

4
05/06/2016

Clean, comfortable rooms. Courteous staff. Breakfast buffet had a lot of good choices. Coffee available all day. Comfortable lobby with a business center. Workout room with updated equipment available. Safe environment. I'd definitely stay here again.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to write a TripAdvisor review! We are happy that you enjoyed our fitness center, friendly staff, and delicious breakfast. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"3 Times"

4
01/06/2016

I have stayed at this particular hotel 3 times so far on business and have been very satisfied with both the rooms and the services. I especially enjoy the full, hot breakfast available every morning.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for choosing to be a loyal guest at our hotel for all your business trips to Wilmington. We are happy to hear that our complimentary breakfast is your favorite part of your stay. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"I will ONLY choose Best Western"

5
27/05/2016

We came from a HORRIBLE place (4 day reservation - left after first night); we came here; the personnel were SPECTACULAR; friendly, accommodating; we were able to leave our luggage before check-in time; they gave us directions, tips. The amenities were fine, FREE COFFEE, TEA 24/7 - nice breakfast presentation. The rooms were very nicely done, very clean. Particularly, NICK NICHOLAS and FRANCESCA were sooo helpful (not that others weren't; these were the people we dealt with) friendly; made our stay EXTREMELY enjoyable, so why would I look to stay elsewhere?

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating of our hotel! We love to hear that you had a wonderful stay with us, and that our staff exceeded your expectations for service. Thank you for sharing your experience on TripAdvisor, and we hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western University Inn Daly Seven, Inc.

"Way overpriced"

3
23/05/2016

Service and attention was lacking from the get go. Walked in and it seemed like they thought they were doing me a favor by checking me in. Get to my floor and am immediately met by a wet musty smell in the hallway. Same smell in the room but it quickly disappeared. Check out was very similar to check in. Like they thought they were doing me a favor. Not sure what justified the price of over $225 for the night for the room, but it was convenient to the airport and to dinner and it saved me a two hour drive at 5:00 am

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We regret that your stay fell below expectations. We apologize for the musty odor in the hotel. We just had all our carpets deep cleaned, and it takes a few days for them to dry completely. In addition, the Seaside Soccer Tournament was being held during your stay, which is why hotel rates in Wilmington were elevated due to high demand. We will work with our staff to ensure that we are providing all our guests with the highest level of attention and courtesy. Thank you for letting us know so that we can improve going forward. We hope you will choose to stay with us the next time you have an early am flight. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Best Western Experience"

4
20/05/2016

Overall good stay. I wish they had a fan in the bathroom, and the internet was not good. The hotel staff was helpful, and the room was comfortable especially for the price. The location was outstanding, as we were near many restaurants, and downtown which is beautiful in Wilmington!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy that you enjoyed our great location, friendly staff, and value. We regret that you had issues with your WiFi during your stay. Thank you for letting us know. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"WHEN A 'HANDICAPPED ROOM' ISN'T"

4
20/05/2016

We booked a "handicapped room" for two nights, but experienced a nightmare when we found instead of a walk-in shower with seating, we got a room with a bathtub and handicapped handles all around. It is NOT the same for a person with Parkinson's.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to share your experience at our hotel. I apologize that you did not get the ADA bathroom type you thought you had booked. I am currently working with the GM to figure out how this occurred with booking.com, so that I can correct the error with the booking site to try to ensure that this does not happen again. Thank you for letting me know. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"The Comfort's of travelling"

5
19/05/2016

Do you want to feel comfortable, in your room or the hotel where you're at? Do you want the food to actually taste like a hardy breakfast? The rooms and the hotel always clean and presentable. and the staff always professional. You're in the area of shops, restaurants other entertainments. If you are there on business or pleasure, let the comfort be your first priority at this location.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the creatively written review! We are happy to hear that you enjoyed your stay at our hotel. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great Hotel with excellent staff"

5
18/05/2016

We have been staying at this hotel for the past 4 years on numerous occasions. The staff is exceptional and the rooms very comfortable. they were always very helpful with any need that would arise. We would highly recommend this hotel if you are going to Wilmington, NC

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for recommending our hotel in Wilmington, NC! We love to hear that you have been a loyal guest with us for four years, and that we have consistently provided you with exceptional customer service every time you stayed with us. Thank you for sharing your experience on TripAdvisor, and we look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Nice Place"

4
16/05/2016

The hotel was clean, the staff were very friendly and helpful. Location was close to shopping, beaches, restaurants. Complimentary breakfast was very nice. (A shout out to Doris, who is in charge of the breakfast. She goes above and beyond). Only reason for 4 starts instead of 5 was there were very unruly people late at night and nothing was done. (midnight). No did not call down because they were screaming and could be heard by the desk.)

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy that you enjoyed our great location and delicious breakfast. We apologize that you experienced loud guests at our hotel, and that we did not address the issue to your satisfaction. Thank you for letting us know so that we may communicate these concerns with our staff, and improve going forward. We hope you will choose to stay with us again the next time you visit Wilmington. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"pretty interior"

4
16/05/2016

Was more than pleased with everything from room, comfort of bed, space, breakfast and location. a large family that needed many rooms and all were excellent.pool small and not open but still pretty plants and other outdoor area to enjoy.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
We love to hear that you enjoyed your stay at our beautiful Wilmington hotel. We hope to see you again the next time you visit the coast! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Satisfactory"

3
16/05/2016

This is a clean and quiet hotel. It is conveniently located between downtown Willmington and Wrightsville Beach. There are numerous chain restaraunts around and a Wal-Mart across the street. I wouldn't get excited about the pool. It was closed while we were there, but it is also located behind the hotel, so it is in complete shade by 12pm so you can't even enjoy laying out.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Rebecca H, Thank you for taking the time to review our hotel. We are happy that you had a clean and quiet stay with us, and enjoyed our great location. We apologize that you felt our pool would be too shaded by 12 pm. Our pool stays quite sunny in the summer months, so you should be able to enjoy yourself. We hope you will choose to stay with us again the next time you visit Wilmington. Regards, Rebecca Ramey Best Western Plus University Inn Daly Seven, Inc.

"Great stay!"

4
14/05/2016

This is a great place to stay, it is in a good location close to great restaurants and very quiet. The breakfast is also very good and the staff are always refilling items. The rooms are clean and they have regular sheets and blankets, we hate duvets. Great place!

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Larry R, Thank you for the review on TripAdvisor! We love to hear that you enjoyed our quiet hotel, clean rooms, and blankets. We look forward to the next time you stay with us! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Best Western Plus for Graduation Weekend"

5
13/05/2016

We booked 3 rooms for UNCW's spring graduation. The rooms were great: clean, comfortable and spacious. The breakfast in the mornings exceeded expectations and the motel is very close to the campus. I would recommend this to anyone needing graduation accommodations - but be sure to book early. We booked 3 months in advance and they were almost full then.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Michelle H, Thank you for recommending our hotel to visitors to UNCW! We do book early for UNCW events due to our great location near the university. Congratulations on your family's achievement, and we hope to see you again the next time you visit our area. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Easy access from the freeway and to downtown"

4
09/05/2016

The hotel is close to a freeway exit and easy to find. Downtown is just straight down Market St. The room was spacious and clean, the bed comfortable and there was a refrigerator. The breakfast was a standard continental breakfast but for the first time, staying in. B&W, there were no eggs or sausages, just the usual cereal, bagels, toast, waffles, fruit and yogurt. The staff were friendly and efficient. I would stay there again.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear SydneyMaie, Thank you for reviewing our hotel on TripAdvisor! We are happy that you enjoyed your stay with us. We apologize that do not offer eggs and sausage every day, as we rotate in biscuits with sausage gravy to provide variety to our guests staying multiple days with us. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Friendly"

5
07/05/2016

Stayed 2 nights in room 407. Very nice, very clean room. Slept very well. Friendly staff.The breakfast was great both mornings We had different kind of eggs both mornings. The lady was very pleasant and organized. Some guys had their truck broken into one night and all of their tools got stolen. That was not a good thing, especially since there are cameras on premises.

Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for the five star rating of our hotel! We are happy that you enjoyed our wonderful staff, and delicious breakfast. We encourage all guests to keep their items of value out of sight, and their doors locked when staying at our hotel, or parked anywhere for that matter. We do keep an eye on our camera footage, and regret that this happened during your stay. We hope you will choose to stay with us again the next time you visit Wilmington. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"May 5th Stay"

3
06/05/2016

May 5th was my 65th birthday. I decided to head out of town (Raleigh) to celebrate. Decided to head to Wilmington and stay overnight and check out Riverwalk. It was unfortunate that I had to change rooms at 1:00 a.m. in the morning due to very large roaches or waterbugs. (Room 127). It wasn't the way I wanted to start my transition into being an official senior citizen. The weather didn't help anything and while I headed to Riverwalk, I ended up not really finding it and turned around and came home through torrential rains back to Raleigh. Unfortunately, not a great birthday.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Marianne J, Thank you for taking the time to review your recent stay with us. We apologize that your birthday trip to Wilmington fell below your expectations. We regret that you experienced waterbugs in your room. We routinely perform pest control at our hotel, but the Wilmington region has a high population of these pests due to our humid environment, and all hotels in our area work hard to control them. Again, we apologize for the inconvenience this caused during your stay. The riverfront is undergoing some construction at this time, which I am guessing is the reason you felt unable to locate the area you wanted to visit. We hope that you can return to Wilmington this summer, and have an improved stay. Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Very Clean"

4
05/05/2016

I stayed here wit ha friend and we were pleasantly surprised with how nice this was. Our rooms were clean and the beds comfortable. Toiletries were included, as well as hair dryer,ironing board and small refrigerator. The hotel has an elevator which is excellent if you have mobility issues. The continental breakfast was more like a complete breakfast for me. There were scrambled eggs, sausage, waffles, toast, bagels, muffins, cereal, fresh fruit, yogurt, juice, coffee, tea, and more. The ladies who took care of this were very pleasant and kept thee breakfast items replenished and clean. The was also complimentary coffee and tea all day. We stopped here on our way to Carolina Beach. I recommend this hotel highly.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Thank you for taking the time to review our hotel on TripAdvisor! We love to hear that our clean rooms, amenities, and complimentary breakfast exceeded your expectations. We hope to see you again in the future! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Clean Comfortable Hotel"

3
04/05/2016

This is a clean comfortable hotel. It is close to the ILM airport. However, even on a weekday, breakfast didn't start until 6 a.m. And there were no newspapers when we left for the airport at 5:45 a.m.. Rather than serve breakfast from 6-10 a.m. on weekdays, they need to serve from 5-9. It would make a lot more sense for business customers and those with early flights. We won't stay here again, unless the breakfast hours are changed.

DalySevenStaff, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear iowamom2014, Thank you for taking the time to review our hotel. We are glad that you had a clean and comfortable stay. We regret that our breakfast hours did not meet your needs for your early am flight. Thank you for letting us know. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Excellent Choice"

5
04/05/2016

The purpose of our trip was for a family visit so we were not looking for a vacation spot, just a nice place to stay for the weekend. The hotel, room and amenities were a pleasant surprise. The location was nice, safe and very convenient to our local travels. When we arrived, we looked at each other and said "wow" this is nice. So short and sweet, "Highly Recommended" and while your there, you have to eat at Hieronymus Seafood, that was the best seafood place I have been in years!!!

DalySevenStaff, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear chucks302, We love to hear that you were pleasantly surprised by our hotel. Thank you for recommending our hotel on TripAdvisor, and we hope to see you again in the future. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Brilliant staff"

5
03/05/2016

I'll start by saying that I am a female solo traveller, and I didn't have a car when I went to Wilmington. My life would have been a a bit easier with a car, but the bus services were not too awful! Bus stops are extremely close to the hotel (one is opposite the hotel!). It's not a hugely desirable area to walk alone in at night, but I never actually had any trouble. The hotel rooms are large and quiet, although you can hear hallway noise if someone is walking by. Sadly the pool was closed while I was there, as I would have liked to sit outside in the sun. However, there were quite a few drivers sat in their cars at the back of the hotel next to the pool. So it might have been a bit awkward..! There's a fridge, microwave and desk in the room, and a very spacious bathroom. The water pressure in the shower was brilliant! It's a 5-10 minute walk to a huge Wallmart, and a little further in another direction for a Target. To get to Wallmart you have to walk across the 4 lane each way main road with no pedestrian crossing - it looks daunting but was surprisingly ok, even at busy times. Wilmington is one of the kindest towns I have been to, full of extremely lovely people. Even just shopping in Independence Mall, people would stop and have a chat with you. I should mention as well that main town by the river is absolutely beautiful and worth visiting Wilmington alone for (go to the Hollywood tour if you're a film / TV fan!). What really made the hotel stand out was the amazing customer service, though. My stay was made so much better by the service I received from the front desk staff member Tobias. He welcomed me on my first day and provided the quickest and easiest check in I have ever had. Next day I was a bit confused with the bus services and asked a girl on the desk if she knew how to navigate them. She didn't know so was looking it up - Tobias came over and printed off a time table for my return journey, told me when my next bus was and also circled a map so I would know what stop to use on the way home. He also gave me directions to local supermarkets and checked with me to see how my day was when I returned. He really went above and beyond to be welcoming! Thank you!

DalySevenStaff, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear DozyDD, Thank you for sharing your amazing story in TripAdvisor. We are thrilled to hear that we helped to create a wonderful stay for you. We wish you safe travels on the journey home! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Newer Hotel - Comfortable - Great Breakfast"

5
02/05/2016

Best Western offers a good breakfast at many of it's properties. This is an especially well run and clean hotel. But the thing that really set it off for me was the quality of the lady that was running the breakfast area. She is person that takes her job seriously. She was very helpful and courteous. Well Done! Thanks.

DalySevenStaff, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Dennis W, Thank you for the five star review! We love to hear that our staff exceeded your expectations for service. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Wedding at the Wrightsville Beach"

5
01/05/2016

Hotel was great. Not far from the beach. Great area. Walmart near by, and also restaurants. Just a 7 minute drive to the wedding at Wrightsville Beach. Breakfast was good, with plenty to choose from. Coffee,hot tea in the lobby all ready to go.

DalySevenStaff, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Sandra L, Thank you for the five star rating of your recent stay with us. We are happy to hear that we were in an ideal location for your recent visit to Wilmington to attend a wedding at Wrightsville Beach. We hope to see you again for your next vacation! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Nice basic hotel"

4
23/04/2016

Nice basic hotel with comfortable beds and lovely hot water, pity no bath robes available , but hey ho, staff all seemed pleasant, nice breakfast included in the price we had , ( loved the omelettes! ) situated out of Wilmington a fair way, but the buses easy enough to use into town, so that's what we did. I don't advise walking as Wilmington seriously lacks Zebra crossings!

DAmickDaly7, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear libs7350, Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay, and could use Wilmington's great public transit system to get where you wanted to go. We hope you had a great vacation! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Location"

5
22/04/2016

Great location with easy access to downtown Wilmington without the downtown prices. Restaurants were either within walking distance or a short drive away (5 min). Everything was clean and tidy from the outside of the building to the inside.

DAmickDaly7, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Alisha Anne H, Thank you for the five stat review of our hotel! We are happy that you enjoyed our perfect Wilmington location and great value. We hope to see you again the next time you visit our area! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great Location and value"

5
19/04/2016

Came for a weekend visit to see my daughter at UNCW. This was a great location near campus and was convenient to downtown where there are many things to do. Will definitely stay here again. It was a little pricey, but I think worth it. The staff was great and breakfast a big plus!

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear 990denaf, Thank you for the five star review of our hotel! We love to hear that we have earned another loyal guest at our hotel due to our friendly staff, delicious breakfast, and central location. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Comfortable stay"

5
16/04/2016

We always/more often stay at Best Western. And this hotel is one of the best. Very close proximity to Costco(walking distance) and to the beach. The lobby staff were friendly and accommodating. The kitchen/dining crew were excellent. Everybody has the Southern hospitality. There were also cookies at the lobby and free coffee/ tea 24 hrs. I will surely come back here.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear dhayem, Thank you for the five star rating of our hotel! We love to hear that you enjoyed our location beside Costco, and close distance to the beach. We are honored to be one of the "best" Best Western's you have stayed at! We look forward to the next time we see you. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"GREAT STAY with everything you may need and want!"

5
16/04/2016

GREAT accommodations and centrally located to all practical locations! Breakfast was the best, as Grazia kept items filled and the area spotless. Rooms were tidy with all amenities. Doris was always available and very helpful! THANKS for the hospitable stay, as we would return!

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear raputathebuta79, Thank you for the five star rating on TripAdvisor! We love to hear that our breakfast attendants took such great care of you, and that you enjoyed our central Wilmington location. We look forward to the next time you stay with us! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Best Western Stay in Wilmington, North Carolina"

5
14/04/2016

Hotel is very nice, clean, comfortable, nice breakfast and free newspaper in a good location. The staff is friendly and accommodating. My wife and I had a king size room with several pillows to choose from. Microwave and refrigerator was also included

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Y625HCpeterp, Thank you for the five star rating of our hotel! We love to hear that you had an excellent stay with us. We hope to see you again the next time you visit Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Very attentive staff and clean rooms"

4
13/04/2016

Clean room and lobby very attentive staff, good breakfast, great location close to shopping and all types of restaurants, beach a little far but close enough. IHOP next door walking distance if you prefer that over the free breakfast. Plenty of free parking, pet friendly, would stay there again.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Brian D, Thank you for the review on TripAdvisor! We are happy that you enjoyed our clean rooms, friendly staff, and ideal location. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great value"

4
13/04/2016

Just spent one night, but close to beaches and dining places. Easy to find. This is also close to downtown if you want to walk along the river. For anyone who has a child in college here, this would be an ideal place to stay while visiting.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Louise140, Thank you for taking the time to recommend our hotel to UNCW parents, and anyone looking for a hotel between downtown and the beach! We are happy to have provided you with a hotel room at a great value in Wilmington. We hope to see you again in the future! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great Location"

4
10/04/2016

The location was idea to where we needed to be. The staff was very friendly, the breakfast was good. The hotel was near shopping, eating and the beaches. The bed was comfortable and the room was clean. I would recommend this property to anyone.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Catherine D, Thank you for reviewing our hotel on TripAdvisor! We are happy that you enjoyed our great location, complimentary breakfast, and friendly staff. Thank you for recommending our hotel, and we hope to see you again the next time you visit Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"College Visits"

4
10/04/2016

This was the second Best Western Plus we stay at within 10 days on our tour of colleges. Both Best Westerns were nice and comfortable and employed friendly staff. It seemed as if both had been recently updated and the decor was very becoming with this Best Western being well lit and bright. Whether more tour of colleges are in our future or not, I will definitely consider Best Western Plus for my next hotel stay. .

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear CHGCharlotte, Thank you for taking the time to review your recent stay with us. We love to hear that your experience at our hotel has endeared you to the Best Western Brand. (Be sure to sign up for Best Western Rewards! Also, if you book direct with Best Western, and are a rewards member, your room will be assigned the morning of your check in date, rather then being assigned upon check in.) Good luck on selecting a college to attend. We hope you choose to attend UNCW! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Met expectations "

5
01/04/2016

The hotel was great and met my expectations thanks to the other reviews on tripadvisor. The room and hotel was clean and the staff was friendly. Checking in & out was fast and easy. The location was great since it was right at a traffic light so getting on the main road was a breeze.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear venjade, I love to hear that we met all your expectations from the wonderful reviews we have on TripAdvisor! The first time I visited our hotel, I was also amazed at how easy it was to get to as well. When you exit, and you take the ramp down, you don't have to turn left or right. You just drive straight right into our hotel parking lot. From the hotel, if you turn right, downtown Wilmington is just minutes away, and if you turn left you are just minutes from the beach! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Enjoyed my stay."

5
31/03/2016

Great price. It was nice to have a standard room that offered queen beds. The staff were friendly. Check in and out were easy. The free breakfast was nice. The lady in charge of the breakfast area kept the food stocked and the the area was kept clean. She was very nice.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Lisa B, Thank you for the five star rating of our hotel in Wilmington! We love to hear that our front desk and breakfast staff exceeded your expectations for quality of service. Best Western hotels are known for being a great value, and we are glad to have provided that for you in your recent trip. We hope to see you again the next time you visit our area! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"We came back"

5
29/03/2016

This is our 3rd time to stay here and we were just as satisfied as the 1st time. The staff is very friendly and helpful. The breakfast was great even though the hotel was full for the holiday weekend. No problem with having plenty of food. This hotel is very family friendly.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Elizabeth H, Thank you for being a loyal guest at our hotel for all your trips to Wilmington! I am happy to hear that we consistently provide great service to you during your entire stay. I love to hear that we are seen as family friendly, as our staff enjoy seeing all the little ones as they get ready to go to the beach! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Good place to stay"

4
28/03/2016

This is a good place to stay. Central location, comfortable rooms, friendly staff, near the University. They allowed me to cancel the last day due to ned to leave ahead of bad weather. Better for under $90 per night if possible.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Joe T, Thank you for taking the time to review our hotel. I am pleased that you had a comfortable stay, and enjoyed our location near UNCW. I am glad we could accommodate your cancellation, and hope you had safe travels home. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Poor housekeeping service"

2
28/03/2016

disappointed that after personally requesting 2 extra towels and then also waiting after not receiving them, calling the front desk and requested the towels again and still never got the towels. Overall waited over an hour.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Richard W, Oh no! I apologize that there was some form of communication breakdown among our staff during your stay. This is not typical for our hotel, and our General Manager assures me that she will be using this situation as an opportunity to retrain our staff on proper communication procedures to follow when guests request additional towels. As you can imagine, we get a number of requests for additional towels, as guests often shower repeatedly during the day after visits to the beach. I personally can not imagine what happened during your stay, but I hope that the points extended to you by our GM make up for the inconvenience you experienced. Thank you for letting us know, and for giving us the opportunity to improve going forward. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"A nice place"

5
28/03/2016

A nice, clean hotel. Several nice places to eat . Nick at the front desk was very friendly and helpful. It was also located in a nice safe area. I would stay here again next time we are in the area. Close to the beach as well as close to the down town area.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear B7640HFjeffh, Thank you for the five star rating of our hotel and staff! I am happy that you enjoyed our great location half way between downtown and Wrightsville beach. We look forward to seeing you again the next time you visit Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great Staff"

5
22/03/2016

I was in town for the marathon. The staff at this Best Western was very helpful. They had grab and go bags of a muffin, fruit, and water for the early rising runners. They offered an hour later check out and were helpful in offering quick directions. They even went a little beyond when I forgot my USB power adapter. The on duty receptionist lent me his! I was very pleased with the room in general too.

DAmickDaly7, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Ric S, We have a lot of marathon runners who stay with us for events in Wilmington throughout the year. We know how important a quick light breakfast is before the race, and we make sure our early birds have an option in the morning before they run out the door! Thank you for the five star rating of our hotel and staff, and we hope to see you for any future marathons in Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"okay"

3
21/03/2016

It could have been fresher and littler nicer. There was an odor in the room that bothered us. but wasn't terrible. First room smelled of stale smoke and 2nd room unfresh. staff was nice and breakfast was pretty good

DAmickDaly7, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Thank you for taking the time to review your stay at our hotel. I am very sorry that you experienced issues with your room. We have a $250 fine for smoking in our nonsmoking rooms, because we know how important it is to our nonsmoking guests to have a fresh room. Unfortunately, guests occasionally break the rules, and our housekeeping staff work hard to clean and deodorize the room when this occurs. I am sorry that our staff's offer to switch you to a different room did not have the intended consequences of resolving the issue. Our GM has assigned our maintenance and housekeeping staff to deep clean both rooms as a result of your feedback. Thank you for alerting us, as guest comments allow us to create a better stay for all our guests going forward. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Shocked"

5
16/03/2016

This hotel passed my expectation. Room was clean, staff was beyond excellent. The hotel was in immaculate condition. Bed was comfortable. A wonderful stay from home. I would definitely stay here again.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Lisa A, Thank you for the five star rating of our hotel staff. We are thrilled to have exceeded your expectations for cleanliness, comfort, and staff friendliness. We hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Surpassed any expectations"

5
14/03/2016

I won a bid for this hotel and I wasn't disappointed. The room was very clean, as was the whole hotel. The breakfast area was staffed by Gracia and Doris, who did a spectacular job of keeping it full and clean. Colette was very sweet as she checked me in and again when I called downstairs after check-in. Nothing bad to say about this hotel.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Sharon R, Thank you for the five star review of our hotel! We love to hear that we exceeded all your expectations, and that our staff took great care of you during your stay. We will be sure to let them know that they made a great impression on you! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great stay"

5
14/03/2016

Clean, comfortable, great breakfast choices, convenient to beach and downtown. Has nearby restaurants choices and shopping. Front desk very helpful with Best Western points and offered help in redeeming points at a later time.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear George S, We are happy to hear that you enjoyed our great location half way between downtown Wilmington and Wrightsville Beach! Thank you for taking the time to write a review. We are glad that our clean hotel, delicious breakfast, and helpful staff earned us a five star rating! We hope to see you again the next time you come to the coast. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Super pleased!"

5
07/03/2016

Front desk customer service was beyond excellent. We only stayed one night but by then I felt like we were old friends. Our room was updated and clean, and the dining area very appealing, offering a great variety. Breakfast attendant was on top of everything. Location was very convenient and whatever we asked about we got good information.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Chris L, We love to hear that our staff exceeded your expectations on service, resulting in an excellent stay at our hotel. We appreciate you taking the time to write a review, and we hope to see you again the next time you visit Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Nice stay for evening"

5
06/03/2016

We were picking up our granddaughter at UNC Wilmington. We stayed at the Best Western. it is right off the highway. Easy parking close to restaurants. Clean room nice fitness center. The breakfast is perfect. The coffee is also quite good. The staff are all very friendly. A low cost place to stay, safe, clean and just nice.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Colby R, We are glad we could be a great value for you during your visit to pick up your granddaughter. Our staff work hard to provide our guests with clean rooms and a delicious breakfast. Thank you for the five star review, and we hope to see you on future visits to UNCW. Sincerely, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc.

"Great place for the value"

4
23/02/2016

If you're looking for a safe, clean, quiet place to sleep under $100 a night, this is a great place to stay. The staff was extremely friendly & helpful. I had an issue & they fixed the problem right away. The premises are clean and located in a great area (close to shopping centers, restaurants, etc.). No problems with this place.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear rev_thomas, Thank you for taking the time to review our hotel, and for recommending us to fellow travelers! We are happy that you enjoyed your stay due to our great value, clean rooms, and friendly staff. We hope to see you again the next time you need a hotel in Wilmington, NC! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Best Dog Friendly Hotel in Wilmington!!"

5
16/02/2016

As a competitor in dog sports I travel with my dogs all of the time... It can be a challenge to find a CLEAN and FRIENDLY hotel that accepts dogs. NBot only does this hotel accept dogs, they WELCOME them. A small airing yard with pick up bags on sire, well lit, and there is a Costco next door with AMPLE night lighting along a sidewalk for dog walking outside of the hotel. In addition the room was CLEAN! Great water pressure in shower, decent hot breakfast and they take their NO SMOKING policy very strictly which is a "breath of FRESH air" !!!!

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear daniellep765, Thank you for giving us the honor of being the best hotel in Wilmington for dogs and their owners! We love to hear that you and your dogs had an excellent stay at our hotel due to our very pet friendly policy, clean rooms, and no smoking policy. We look forward to seeing you again in the future! Sincerely, Rebecca Ramey eCommerce Marketing Manager Daly Seven, Inc.

"Overpriced for the quality"

2
15/02/2016

I have been staying at this hotel 1-2 nights a week, every week, for the past couple of months. Although it is higher than some of the comparable hotels in the area I stay here because they work with my check in request. However, the last two weeks I have had the same issue- banging, doors slamming, knocking on doors in the middle of the night. Lots of RUCKUS while I'm trying to rest. Last week they moved me and apologized explaining that there was a large group from the same company taking up the second floor. I made sure to mention this at check-in prior to this stay and was assured I would have a quiet stay. Not a chance. The banging, door slamming started up again this stay at 9pm. So I called down to the clerk who was quite nasty to me. The banging and noise continued. There is no way I should have this problem when I'm paying $80 a pop to spend a few hours at your hotel. If you cannot ensure a quiet nights sleep, I will find another hotel to give my regular business to. There are sooooo many to choose from.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear LJP, Thank you for taking the time to share your recent experience at our hotel. We deeply regret that you were disturbed by loud guests during your last two stays. This sort of behavior is not tolerated by our hotel, so we did speak to the management of the company directly to let them know that their employees will not be allowed to stay here anymore if they act like that going forward. Our front desk staff did try to identify which rooms were causing the issue that evening, but was unable to pinpoint it when he monitored their hall. We deeply value your business and want you to know that we have done everything that we can to remedy this situation, and that you should not have any more problems going forward. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Nice Hotel"

4
09/02/2016

The only negative on this hotel...it did not have suites. But the room had a nice chair and desk with an office chair. Beds are okay, I tend to like them softer, but it wasn't bad or too hard. The breakfast was limited, but no one will go hungry. Over all, a nice place to stay.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Donna B, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear that you had a nice stay, and enjoyed the extra seating options in the room. We hope to see you again the next time you visit Wilmington! Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Better than average breakfast/ updated & clean rooms, unlike the rest of market street"

5
02/02/2016

Recently spent 2 weeks in the Best Western. Despite the unfortunate circumstance that brought me to town, the stay was great. Cory, at the front desk, was great, answered all my questions and helped with everything I needed. Felicia, our housekeeper, was very accommodating to my obsessively clean wife. Gracia did a outstanding job with breakfast. She was always cleaning or restocking something, I never saw her stop moving. The hot part of the breakfast rotates between bacon, sausage, or gravy paired with scrambled eggs, cheese omelet, western omelet, or biscuits. You can also make a waffle or get a large variety of other muffins, breads, cereals, oatmeal, and yogurts. The free WiFi was great too, no problems connecting and speed was fast. The breakfast combined with the updated and clean rooms made the little extra price over the choices down the street well worth the stay here. We will definitely stay here the next time we come to Wilmington.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Brandan F, Thank you for the five star rating, and for taking the time to share your feedback on TripAdvisor! We love to hear that we exceeded your expectations daily during your two week stay with us. We appreciate your kind words about our wonderful staff, and we are happy that our hot breakfast options, and clean rooms, resulted in a wonderful stay for you and your wife. We look forward to seeing you both again the next time you visit Wilmington! Safe Travels! Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc.

"Beware of front desk"

3
26/01/2016

I was told there were no discounts available although the website states 10% discounts for AA and AARP. Standing at front desk I was then quoted a price per night that was $10 more than online price. Told to register online if I wanted the lesser price. Went back outside to car and completed registration online in the dark and cold of night. Prices this time of year are very competitive and there are many, many, many places to stay in this area. Go someplace else where they appreciate and really WANT your business/

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Toney J, Thank you for providing feedback on your recent booking experience at our hotel. We apologize that our new staff incorrectly handled this situation for you, but we hope that our General Manager's communications with you have provided an adequate resolution, and have displayed that our hotel is thoroughly committed to keeping your loyalty with us in the future. Regards, Rebecca Ramey eCommerce Marketing Manager Best Western University Inn Daly Seven, Inc.

"Nice Stay and Great Value"

5
23/01/2016

We have stayed here twice and will stay here again. Front desk was very helpful and help us bring our luggage during a rain storm. The rooms are a good size with comfy beds and a nice size bathroom with granite counter tops. Breakfast was continental breakfast with two hot options daily.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear traveljunkiegirl, I am happy to hear that our staff took great care of you during your recent stay, and that you enjoyed our comfortable beds and complimentary breakfast. Thank you for the five star review, and for being a loyal guest at our hotel. Safe Travels! Rebecca Ramey eCommerce Marketing Manager Best Western University Inn Wilmington Daly Seven, Inc.

"Great stay"

5
22/01/2016

Love the staff the nice rooms this is a great hotel I will always stay here when I come to Wilmington, NC. I've stayed at a couple of hotels in the area but this one so far has been the best and very very clean.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Lamont W, Thank you for the five star review, and for being a loyal guest at our hotel! We love to hear that we are your choice for hotels in our area due to our consistent cleanliness. We look forward to seeing you again in the future! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western University Inn Wilmington Daly Seven, Inc.

"Nice stay."

4
19/01/2016

Pretty nice room. Kind of small, but it was ok. Didn't really get a chance to enjoy it because I was there on business. I had just enough time to check in, handle my business outside of the hotel, come back, go to sleep, wake up, eat breakfast, and leave. But all in all, everything was cool. Not a bad stay at all.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Anthony H, Thank you for taking the time to review your recent stay at our hotel. We are happy that you had a great stay, even though you were too busy to take the time to enjoy all that we have to offer. Sometimes business trips can be hectic, so we do what we can to provide you with one less thing to worry about. We hope to see you again the next time you visit Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"motorcycle"

5
14/01/2016

this was the tenth time that we had stayed at a best western property in the last six months and as with all of the previous stays we found that everything was as we expected and as always it was a pleasure to stay at a best western property

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Eddie W, Thank you for being a loyal guest at our hotel, and for the five star review! We love that you choose to stay with us every time you visit Wilmington because of our consistent quality and service. We look forward to the next time you roll in to our hotel! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western University Inn Wilmington Daly Seven, Inc.

"Terrible Customer Service"

1
11/01/2016

Many items in the room were not functional - such as toilet and shower head. Someone on our floor was smoking one morning -so strong we ended up leaving with headaches. Managers were never available to speak to. Bed was hard as a rock.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Meredith/charle...J, We apologize that did not have an ideal stay at our hotel. We wish for all our guests to have a great experience at our hotel. We regret that you had maintenance issues with the toilet and shower. We wish we could have been alerted before you checked out, so that maintenance could have fixed the problem, or we could have switched rooms for you and given you a more pleasant stay. We also apologize that our manager was not available when requested. We have looked into the issue, and we have credited you for one night of your stay as our way of rectifying the situation for you. Our staff is also looking into how to better serve our guests going forward. We appreciate your feedback. Sincerely, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Great Customer Service"

4
11/01/2016

The customer service at this hotel was excellent. Place was clean but needs upgrading of carpeting in rooms very badly. Breakfast was good and varied from day to day. Was pleased with the heating and enjoyed the fact it didn't make too much noise.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear roseann883, Thank you for taking the time to review your recent stay with us. We are happy that our staff took such great care of you during your recent stay, and that you found your room to be nice and quiet. I have forwarded your comments in regards to the carpeting along to our purchasing and maintenance departments. We appreciate your feedback on the matter. Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Nice Place to Stay"

4
30/12/2015

I stayed at this Best Western for a mini getaway. The top floor is the most renovated. The room and bathroom were very clean. The staff were very professional and polite. I really enjoyed my stay here. Shopping centers and the beach are no more than 15 minutes away from the hotel, if that. I will definitely stay here again.

DAmickDaly7, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Patrice C, Thank you for taking the time to write a review on TripAdvisor. We love to hear that we gave you a great stay on your recent getaway to Wilmington. We look forward to seeing you again in the future! Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"College visits"

5
29/12/2015

A few years ago my wife and I stumbled across the Best Western inns. We truly enjoyed it. This year on a college visit trip, we booked with them in Wilmington, NC. We arrived and we're greeted by Kory. He was fantastic, especially when our money card didn't work. He told us it was probably because we were traveling, and he was right. For the rest of that night to the next, the staff was kind and helpful. Their breakfast, although not a 5 star, was very good (I actually got sausage and biscuits). The room was clean and comfortable. In the hallways there was a musty odor, but not in the rooms. I want to thank Best Western for a wonderful stay.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Stivy27, Thank you for choosing to be a loyal guest at our hotel when you visit Wilmington. We are happy that we could give you a great stay during your visit to UNCW, and we hope to see you again in the future! Thank you for your five star review of our hotel and staff! Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Great Location"

5
15/12/2015

Highly recommend this Best Western when in the Wilmington, NC area. Near to UNC Wilmington and numerous restaurants and shopping opportunities. All of the staff that we encountered we very helpful and friendly. The only thing that I could complain about is the east side of the hotel faces one of the major roads. The traffic was not a problem, but the occasional fire, rescue or other emergency vehicle with it's siren turned on could be annoying. If staying I would recommend asking for a lobby side room, which should be a room number ending with an even number.

E C, Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear 290mardyb, Thank you for your five star review of our hotel! We love to hear that you found our hotel to be welcoming during your stay, and conveniently located to UNCW. We apologize that you could hear the occasional emergency vehicle pass by, but we appreciate you offering a solution to light sleepers on TripAdvisor! We hope to see you (lobby side) the next time you visit Wilmington! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western University Inn Daly Seven, Inc.

"Stop along the way "

5
25/11/2015

We stopped here the other night on our way to South Carolina. The woman at check in was very nice. Place looks freshly renovated. Nice location as well. This place was right off the interstate, and restaurants were all around. I would definitely come back next trip!

E C, Ecommerce at BEST WESTERN PLUS University Inn, responded to this review
Dear Scarlett G, We are glad that you could discover our hotel on your recent trip down to South Carolina. We hope the next time we see you, you can spend some time exploring Wilmington as well. Thank you for your five star review! Rebecca Ramey Ecommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Nice Hotel"

4
23/11/2015

Here on business but the room was clean and nice. Ihop was too the right and Costco was on the other side. Breakfast is at the hotel and it was ok. Internet was free and I had to do business stuff so that worked for me. I already booked my next stay for business there.

E C, Ecommerce at BEST WESTERN PLUS University Inn, responded to this review
Dear Sonja M, Thank you for taking the time to write a review of your recent stay with us! We love to hear that our internet speed allowed you to conduct your business without any issues. Thank you for choosing to stay with us again the next time you visit Wilmington. Regards, Rebecca Ramey Ecommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Just ok"

3
16/11/2015

Hotel was clean, but had musty odor. Beautiful lobby. Below average breakfast. The room and decor were a bit outdated and the room was a bit small for a family of 4. Close to shopping, etc. Customer service good.

E C, Ecommerce at BEST WESTERN PLUS University Inn, responded to this review
Dear Cristan C, We apologize that your recent stay with us did not meet your expectations, but we are glad to hear that you found the hotel to be clean and our customer service to be satisfactory. We have taken your additional comments into review to help us to improve future guest stays. Regards, Rebecca Ramey Ecommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"So convenient"

4
09/11/2015

There are so many dining choices within 1 mile. The Parking was very easy and safe. This is a great place to stay when visiting Wilmington because it is close to the historical district and the Cape Fear riverfront.

E C, Ecommerce at BEST WESTERN PLUS University Inn, responded to this review
Dear 708laurelb, Thank you for reviewing our hotel on Trip Advisor! We love our location, and we are glad that you enjoyed being close to downtown Wilmington as well. Safe Travels! Rebecca Ramey Ecommerce Marketing Manager Best Western Plus University Inn Daly Seven, Inc.

"Worth it"

4
28/10/2015

Stayed for one night Sept 26th for a wedding. Very friendly front desk during check in/check out. Well lit during the night. Good clean room with big bathroom. Nice selection for breakfast. Bagels, muffins, omelettes, sausage, milk, juices, coffee, tea. Standard fare but well worth not having to pay for breakfast for a day or two. Will definitely be back to stay.

E C, Ecommerce at BEST WESTERN PLUS University Inn, responded to this review
Dear firebusher, We are glad that you discovered our Best Western Plus University Inn during your recent trip to Wilmington to attend a wedding. We are more then happy to provide our guests with breakfast so they don't have to spend money eating out. We look forward to having you stay with us again! Thank you for the review! Rebecca Ramey Ecommerce Marketing Manager Daly Seven, Inc.

"Weekend get away"

4
25/10/2015

Very nice hotel. The staff was friendly. Comfortable beds, decent breakfast with cheese omelets, bacon and waffles. Nice Decor. If you find a good deal call hotel directly and they will match. Pet friendly hotel.

E C, eCommerce Marketing Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Michael B, Thank you for you kind review of our hotel. We love for our hotel to be a great location for a weekend getaway in Wilmington, NC! Regards Rebecca Ramey Ecommerce Marketing Manager Daly Seven, Inc

"Awesome Stay"

5
20/10/2015

Went for the Beach 2 Battleship Triathlon. Staff was fantastic. Great central location. Nice selection of items for breakfast. Lots of dining options. Close to Costco and a nearby Post Office. A really super weekend at a super place.

E C, Ecommerce at BEST WESTERN PLUS University Inn, responded to this review
Dear Steve, We are loving all these positive reviews from our guests who participated in the Beach to Battleship Triathlon in Wilmington, NC! I am glad our Best Western Plus University Inn could be a great location and refuel you at breakfast! Here's to having you stay with us for next year's event! Rebecca Ramey, Ecommerce Marketing Manager Daly Seven, Inc.

"Everything great unless you need handicap accessible room"

4
19/10/2015

This is in a great location, very clean lobby and guest rooms. All staff were very helpful especially Tobias. We needed a wheelchair accessible room, but you cannot maneuver a wheel chair in this "accessible" rooms. Although the entrance to the bathroom was wide enough to accommodate a wheel chair; the remainder of the room entrance and bottom of the room was not wide enough for a wheel chair. There were five grab bars in the tub (not a walk in) only one near the toilet. The entrance from the hallway was also very awkward to maneuver. I'm pretty sure it doesn't meet ADA requirements. This is the only reason I would not stay at this hotel again.

E C, Ecommerce Marketing Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Sally D, Thank you for taking the time to review our hotel. It is unfortunate that you felt we did not meet your needs. I spoke with our General Manager, and I understand he has already contacted you directly. Our hotel currently meets all ADA specifications and guidelines at this time. We are glad that Tobias was able to be so helpful to you during your stay. Safe travels in the future, Rebecca Ramey Ecommerce Marketing Manager Daly Seven, Inc.

"Beach to Battleship Race"

5
19/10/2015

Excellent hotel and location for anyone looking for a nice place to stay while doing the Beach to Battleship Tri. In the middle of the start and finish line of the race. Nice area near many businesses and resturants.

E C, Ecommerce Marketing Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Michael D, We are so glad you stayed with us, and so impressed that your participated in the Beach to Battleship Triathlon in Wilmington! We are glad you enjoyed your stay at our Best Western Plus University Inn and that you found the location so convenient for this event. Good luck next year, and stay with us again! Regards, Rebecca Ramey Ecommerce Marketing Manager Daly Seven, Inc.

"Excellent for the money"

5
18/10/2015

Excellent room and good breakfast with good value. Unfortunately, our room was not cleaned within a timely manner. We left early but returned at 2:30 to dress for a wedding. Left at 3:30 and no one came in to clean the room.

E C, eCommerce Marketing Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Harriet / Saul L, Thank you for your five star review of our Best Western Plus University Inn. We are glad that you enjoyed your room and breakfast. Your comments will be reviewed by hotel management to ensure that our guests' housekeeping needs meet their expectations. We hope you had time to enjoy the beautiful beaches and historic downtown during your wedding trip! Regards, Rebecca Ramey Ecommerce Marketing Manager Daly Seven Inc.

"Clean!"

4
13/10/2015

I base much of my reviews on the cleanliness of the bathroom. This one was SPOTLESS! Cleanest shower/bathtub I've ever seen and I've been to quite a few. I actually asked the owner(I believe she was the owner) how they get them so clean. She just smiled and said she was happy I was so pleased. We stayed at various other hotels due to the different areas we were traveling to, and this on was the cleanest. They also have an indoor pool and a very nice restaurant across the parking lot. It was nice to have dinner and a couple of drinks and walk back to the room. They offer a free breakfast however we ate at ihop instead.

E C, eCommerce Marketing Manager at BEST WESTERN PLUS University Inn, responded to this review
Dear Tracy, Thank you for you outstanding review of Best Western Plus University Inn! We love to hear that you found our shower to be the cleanest you have ever seen. We know how important that is to our guests. We hope that you get to visit Wilmington, NC again soon, and we look forward to having you stay with us again! Regards, Rebecca Ramey eCommerce Marketing Manager Daly Seven, Inc.

"All around amazing"

5
11/10/2015

When i was first planning our trip back in may, there was so many choices of hotels. But we are very happy with our choice to stay here. The breakfast was amazing, staff is so nice and very helpful. Even let us check in early. I have no complaints what so ever. And when we come back down next year we are definitely staying here again.

E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear lishykins, Thank you for your review; I'm delighted to hear you had a fantastic visit! It's great to read you had a perfect visit and our team can't wait to see you the next time you're in town. Thanks again for your praise! David Amick Daly Seven, Inc

"Great stay"

4
09/10/2015

With many choices of lodging in Wilmington, we were extremely pleased with our stay. Room was clean, staff helpful and friendly. Casual area in lobby very comfortable. The eat in spot roomy and breakfast was not fancy but plentiful. Attentive staff. Price is very reasonable. If I had any complaint, it would be the bathroom fan...hardly comes on... Thanks for a great stay!

E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear SailingGrena, Thank you for reviewing our Best Western Plus! I'm happy to hear you had an excellent stay and found us to be one of the best choices in Wilmington. We appreciate your feedback regarding your guest bathroom and will follow up with our maintenance team. Thanks again for your comments and we look forward to your next stay! David Amick Daly Seven, Inc

"Very Satisfied with my stay!"

5
01/10/2015

This hotel was totally worth the price we paid! The breakfast was great and the rooms were nice! There's a nice lady who keeps up with the breakfast bar like no other hotel I've been to! The hotel was very clean and the staff were nice enough. The hotel worked with us on canceling some of our days do to the incoming hurricane and didn't give us any grief over it. My biggest complaint would be the hotel doesn't have central AC so sometimes it can be a little musty and the pool was already closed. :( But over all I was very happy with my stay!!

E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear Nicole M, We appreciate you taking the time to review our hotel! It's great to read you had a clean, comfortable stay overall and found our staff friendly. We do apologize that our pool has closed for the season, but hope you will come back to check it out next spring! Thanks again for your feedback and we look forward to your next stay. David Amick Daly Seven, Inc

"Great location near UNCW"

5
28/09/2015

Hotel is very convenient to I-40, UNCW, downtown and Wrightsville Beach. Room was clean and quiet, beds were comfortable and the breakfast satisfying. The staff is extremely friendly and helpful, too. It's right next door to IHOP and several restaurants are within an easy drive (less than 0.5 mile).

E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear Stephen D, Thank you for staying with us again and taking the time to write about it! I'm glad you had another great visit and our team can't wait for your next one. Thanks again for your review! David Amick Daly Seven, Inc

"My Hotel Stays"

5
25/09/2015

When I travel I only stay at Best Western Hotels because they are always the most friendly, cleanest, and most comfortable. I love the Best Western Plus University Inn because it is so convenient to everything in the area, including the beaches. My Son and grandchildren also live in the area and my grand daughters love to come stay with me when I am there. It is quite an adventure for them.

E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear Gloria T, We appreciate you sharing your experience at our hotel! It's great to hear you always have a great stay and Best Western Plus and ours was no exception. We're grateful for your 5-star ratings across the board and look forward to seeing you the next time you visit your family here! Thanks again for your review. David Amick Daly Seven, Inc

"Super clean and friendly!"

5
25/09/2015

Loved how nice the woman at the front desk was! Checking in and out was so fast and efficient. The room was very clean and super comfortable! I would definitely come back to stay! The breakfast could have had a few more options was it was still good.

E C, Above-Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear alysongary, Thank you for reviewing our Best Western Plus! I'm happy to read you found your room so clean & comfortable and our staff very friendly. We can't wait to see you the next time you're in Wilmington! Thanks again for your comments. David Amick Daly Seven, Inc

"Most recent hotel stay"

5
23/09/2015

My wife and I stayed two nights at the Best Western Plus in Wilmington, NC and we were impressed very favorably by the quality of the physical facilities, the services provided, and the personnel. They provided the best complimentary breakfast we have found anywhere and a full coffee bar was available 24 hours a day. The room was one of the cleanest we have ever stayed in. Maybe the cleanest. All the staff people we talked to were very relaxed and helpful. A few times I had to depress the notion that they were family. We liked everything there and hope to stay there again.

E C, Above Property Response Contact at BEST WESTERN PLUS University Inn, responded to this review
Dear Clifford B, Thank you very much for your kind words regarding your stay at Best Western! Our team is very happy to hear that you found the hotel to be comfortable and inviting with a friendly staff. Thanks again for sharing your experience with others! We cannot wait for your next visit! Sincerely, Mercedes McGinthy Sales & Marketing Department Daly Seven Inc.