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Best Western Plus Hotel Wichita West Airport Inn, Wichita

4.5/5  - basé sur 626 notations.
3800 W Kellogg Drive, 67213-2227, Wichita, United States - visualizzare mappa
Best Western Plus Wichita West Airport Inn - Facciata dell'albergo Il Best Western Plus Wichita West Airport Inn è situato nel centro di Wichita. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il Best Western Plus® Wichita West Airport Inn si trova nei pressi dell'autostrada 54 (Kellogg) e di West Street, a soli cinque chilometri circa dall'aeroporto internazionale Dwight D. Eisenhower e dal cuore del centro di Wichita. Che tu sia qui per affari nel centro di Wichita, per un concerto o per un evento alla Intrust Bank Arena® o per prendere un volo dall'aeroporto internazionale Dwight D. Eisenhower, il nostro hotel si trova in una posizione ideale e tranquilla con facile accesso a tutto quello che Wichita ha da offrire. Forniamo un servizio navetta gratuito per l'aeroporto e molti altri luoghi nelle vicinanze, tra cui il centro di Wichita. Potrai gustare ogni mattina la nostra colazione all'americana completa gratuita, che comprende prodotti molto popolari come pancake fai da te e farinata d'avena da farcire a piacere, crostini appena fatti con sugo di salsiccia, due tipi di uova strapazzate e molti altri piatti caldi a rotazione, frutta fresca, vari tipi di pasticcini, pane e cereali, succhi di frutta, caffè e molto altro. L'ampia piscina stagionale all'aperto è il nostro punto forte. Rinfrescati prima di cominciare a esplorare i numerosi musei e le attrazioni che hai in programma di visitare, tra cui il Tanganyika Wildlife Park, che offre esperienze interattive con alcuni animali, o il Sedgwick County Zoo, dove potrai divertirti. Gli ospiti possono approfittare anche dell'accesso a Internet ad alta velocità gratuito in tutto l'hotel e di un business center e un centro fitness aperti 24 ore su 24. L'hotel è inoltre situato in una posizione favorevole vicino alle aziende più importanti di Wichita, tra cui Cessna Aircraft, Flight Safety® International, John Deere Training Center, Bombardier Learjet, Spirit AeroSystems® e molto altro. Prenota oggi stesso un soggiorno fantastico a tariffe eccezionali al Best Western Plus Wichita West Airport Inn!

Best Western Plus

Hotel Wichita West Airport Inn

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 618 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
397
Molto buono
156
Nella media
40
Scarso
13
Pessimo
12
CONSULTARE I PARERI SU
Affari Affari
175
Business Business
111
Da solo Da solo
51
In coppia In coppia
127
In famiglia In famiglia
221
Viaggio con amici Viaggio con amici
35
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Nice place"

4
10/10/2018

Hotel was nice. Easy check in, rooms were big, beds were comfy, and very clean. Breakfast was better than most hotel breakfasts. Friendly staff. The problem we encountered was the noice. It sounded like furniture was being moved all night long, both nights. We barely got any sleep. We were in Room 140, close to the west end door.

"Thank you for a great stay!"

5
08/10/2018

My husband and I just stayed at the Best Western this past week. This was the first Best Western we have ever stayed at, so I really didn't know what to expect in regards to quality and cleanliness. I was pleasantly surprised. The staff friendliness, the shuttle service, the breakfast and snacks, the cleanliness and comfort of the beds all exceeded my expectations. The staff went above and beyond to make sure our needs were met. We travelled with a large group of people and had a block of rooms and we were even provided a meeting room to hang out and visit with each other so we didn't disturb the other guests. Thank you! We will definitely be back!

"Way better than I expected!"

5
08/10/2018

Stayed here for 4/3 and was pleasantly surprised by the quality of the facilities and the professionalism of the staff. My expectation of a BW is based on my experiences as a kid- things at BW have changed in a most excellent way. Room was spacious and very clean. Morning breakfast was very good; food service personnel did it right! Meeting facilities are also well equipped and clean. Will definitely stay here again (as my religious order voted to return here next year for our annual meeting).

"Had a great stay."

5
07/10/2018

My wife and I had a great stay at the Wichita Best Western plus. The shuttle service was a wonderful asset. Service at the hotel was very good. Soup and cookies in the afternoon a nice feature. Very friendly and helpful desk personnel. Comfortable bed.

AaronG2400, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Keith140, Thank you for choosing us. We know that you have a lot of choices in the Wichita area. When you choose us, we want you to be able to say " I made the right choice ". We try hard to be our guests " Home away from home " hotel. So thank you for that very nice review. Until next time....We'll keep those cookies warm Aaron Girrens General Manger

"Great hotel"

5
02/10/2018

I stayed twice - going to Utah in August, and again coming back 10 days later. Nice breakfast area, nice room, no problems. Easy on/off location - though you have to know where to turn in. My GPS is brilliant! Good place to stay.

AaronG2400, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Susan, Thank you for the very nice review. I was happy to read that you enjoyed your stay. My GPS keeps me from getting lost or making wrong turns as well. The very best compliment that a hotel can receive, is a guest that returns.So thank you for choosing us, we will always work hard to keep your trust. Until next time...we'll keep those cookies warm. Aaron Girrens General Manager

"Airport shuttle"

5
02/10/2018

It was great to be able to leave our car at the hotel and not pay the added airport parking fees. Also, the hotel shuttle took us to the airport at 5:00 am and then picked us up when we returned late at night. So nice to be able to avoid an extra early morning drive, find parking and haul luggage across the parking lot. Highly recommend doing this!

AaronG2400, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Sarah L, Thank you for taking the time to let us know about your stay. Absolutely, we will allow any guest staying with us to leave their car here and we will get you to the airport on time and pick you up when you return. Just one of the many services that we provide our guests. We love being your home away from home. Once again, thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Nice Hotel"

5
22/09/2018

This was a nice hotel close to the airport. The room was large with a large bathroom. The desk personnel were very friendly and helpful upon check in. The free breakfast was good with a variety of offerings. They offer an airport shuttle if needed.

AaronG2400, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
shnpan, Thank you for that very nice review! We try hard not to be your standard cookie cutter hotel. With all of the choices that you have, when you choose us, will will make sure that you can say " I made the right choice " My breakfast staff is here early, every morning putting out a freshly prepared, hot and tasty breakfast with as much variety as we have the space for. Once again, thank you for choosing us, we hope to see you again soon. Aaron Girrens General Manager

"Clean and Comfortable"

5
10/09/2018

We have found our home away from home when in Wichita! The hotel is super clean and friendly. It is also one of the lower priced hotels in the area. They offer a full breakfast and had soup when we arrived on Friday night if you needed a snack! We won't stay anywhere else while in town!!

AaronG2400, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
FalconMom2018, We are absolutely thrilled to be your home away from home. Thank you for being a loyal Best Western Wichita West Airport Inn guest. The very best compliment that a hotel can receive, is that you will return. So thank you for that and thank you for the nice shout out on our breakfast. Until next time....We'll keep those cookies warm. Aaron Girrens General Manger

"Great Place to Stay"

5
09/09/2018

i enjoyed stay at this hotel. The room was clean and the bed was comfortable. There are restaurants within walking distance of the hotel. Breakfast was pretty good with plenty of hot dishes including waffles. There were plenty of spaces to eat breakfast.

AaronG2400, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
kansas_traveler38815, We enjoyed having you. Thank you for choosing us. We are very well located, near the airport and several nice restaurants. Thank you for the shout out on our breakfast. I enjoy the waffles too much. I really need to cut back, but they're sooo good. Thank you staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Great place to stay!"

5
28/08/2018

We used this hotel on both ends of an international flight. We appreciated the shuttle service to the airport and the ability to leave our car there while we were gone. Everything about the hotel was top-notch - the rooms were spacious and very clean. Staff was courteous and helpful.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Mary Ann K, Thank you for taking the time to review our hotel. What an awesome review! We try very hard to be "Top Notch" . Everyone here is dedicated to the guest experience. There are a lot of choices in Wichita, we truly appreciate the fact that you chose us. So thanks again and come back anytime. Until then we'll keep those cookies warm. Aaron Girrens General Manager

"Such friendly and helpful staff!!"

5
27/08/2018

Everything was clean inside and outside. it didn't smell like some hotels do. great location, it was quiet and close to many restaurants. the only complaint was the tub didn't drain very well and bed was to firm for me.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Chris B, Thank you for taking the time to tell us about your stay. My housekeeping department is the best in town, I am very proud of them. They work hard to keep the hotel spotless and smelling fresh. I was sorry to read that you had a problem with your tub drain, we had someone look at it as soon as we knew. Thank you for staying with us and we hope to see you again. Aaron Girrens General Manager

"Pool has Public Viewing"

4
25/08/2018

Good hospitality and service. Clean room. I like to rent hotel rooms that have pools. They had a nice outside pool. I wasn't comfortable swimming in it, due to a lot of folks hanging out around it. The hotel has nice benches and outside areas to visit in the front of the hotel. The pool is also located in the front of the hotel. While there are screeing walls on the street and parking sides, the other two sides have iron fencing. There was a lot of traffic, and I wasn't comfortable swimming. We rented on a Tuesday night. The access road to the highway is in front of the hotel.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
wordholder, Thank you for your review of our hotel. We try to make our hotel as accommodating as possible for as many guests as we can. Our pool is a pretty busy place in summer especially with all the families traveling. I had not considered using a screening bush with the iron fencing. I can see where that would provide more privacy especially if you were sunbathing. I have instructed our landscaping company to plant some fast growing bushes in those areas. Thank you for pointing this out. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"3 nights"

4
16/08/2018

Bed and room were clean and comfortable. Rate was great. Access not great, and could be marked better. Breakfast was not great, but overall I'd recommended, and not hesitate to stay again. Value/ most for the least, would be the strength. Better than the economy places, but not a resort.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
1kscouple, Thank you for your review. One of the best compliments that a hotel can receive, is that you intend to return. We think that our breakfast offering is pretty good. However, there is always room for improvement. I would really like to get your thoughts on this. If you wouldn't mind sending me an email with your thoughts, I'll see what we can do. Thank you for staying with us, and we hope to see you again. Aaron Girrens General Manager

"Loved It! ??"

5
13/08/2018

Everyone is super friendly, beds are comfortable, even the pillows are nice! The outdoor pool is heated and clean, not too much chlorine either. I'm in customer service and I applaud this hotel for having all the right people in all the right places. The staff to out of their way to say good morning. Also easy access right off Kellogg. Thanks for a great night Best Western!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Tracy R, What an awesome review. I am always telling my staff just how good that they are. It is nice to be able to share a review like this with them. I believe that I have best staff in town. We work hard to make sure that you can say.." I made the right choice ". After all you could have stayed anywhere. Thank you for choosing us and we hope to see you again soon. Until then...we'll keep those cookies warm. Aaron Girrens General Manager

"ABSOLUTELY best hotel yet!"

5
11/08/2018

This is by far the best Best Western Plus I have stayed in so far! The rooms are so nice and clean the hotel in general is very nice, good elevators esp. since there's 2 of them and not just 1. The shuttle bus service is great ! Very friendly staff. We had a very long day on our day of arrival with our vehicle braking down and since check in every one made us feel so much better and were very helpful. Angel the front desk clerk that was on shift when we arrived was fantastic and so friendly she was the one to help me with some questions from my reservation since the start and she accommodated me and my family with joining rooms wich was so helpful since we have children with us. It was nice to have hot soup in the kitchen for guests and the kids really enjoyed it too. Comfortable beds, nice clean bathrooms. Breakfast was good too. I highly recommend anyone who is looking to stay at a hotel to chose here especially if your in a bind like we were unexpectedly, or simply to chose as a nice hotel stay on vacation. Definitely will be staying here from now on !!! So much more to day but so little space all good things.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
KarenCoronado, Wow!! Thank you for that awesome review. We do everything we can to give all of our guests a trouble free stay. From the moment that you walk into the hotel, we want you to know that you made the right choice. One of the best compliments that a hotel can receive, is that you will return. So thank you for all of your kind words and we hope to see you again soon. Until then...We'll keep those cookies warm. Aaron Girrens General Manager

"Great Location and Service"

4
07/08/2018

I stayed for three nights. The room offered a microwave, mini fridge, lotion and was clean. I mention lotion because a lot of hotels don't offer it these days. The lighting seemed dim. The bed was comfortable. The pillows were all very thick, and I called to see if they offered a flatter one but the desk stated the thick ones were all they had. I had neck pain every day. I would recommend they offer a variety of pillow thicknesses like other hotels. The shower head had a nice flow. The fitness center was well equipped. The breakfast was great with a good variety. The staff are professional and personable from the desk to the shuttle drivers to housekeeping. The shuttle service they offer is outstanding. I enjoyed my stay and would stay again but bring my own pillow.

"Love this place"

5
07/08/2018

I have stayed here more than once and will again should we be traveling through Wichita. Facility is clean, people are super friendly, I like their gym and breakfast is fantastic. Great rooms and prices are fair. Last time we stayed, there were chocolates on the bed and we felt special right off the bat!

"Stayed a lot of places; by far the best experience"

5
06/08/2018

I've stayed at a lot of hotels and I'm always looking for some place that's comfortable clean with great customer service and a good breakfast and this hit all the marks everyone was fabulous loved it loved it loved

"Had a great family reunion"

4
03/08/2018

We had a great time.Kids loved the pool. Adults did some work out in gym. Restaurants close by. Rooms were big clean and good air. Bathrooms were big. Had free breakfast,eggs sausage cereals waffles and more. Staff friendly and helpful.

"Great people. Nice, clean facility."

5
31/07/2018

Love the shuttle service to just about anywhere. Stayed here before we flew out on vacation. Not only did they drive us to the airport at 3:45 AM, we left our car safely parked here for a week at no additional charge! Stayed again to attend a concert at Intrust Bank Arena and they took us to and picked us up from the concert. On the way back from the concert, hubby asked if he would drive through a fast food restaurant and get us something. The driver said, “I can. What would you like?” Just wow!!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Flatlander_77, Wow! Thank you for that review. Andy was your driver that night. Everybody loves Andy. He is great guy and very guest oriented, as is the entire staff. We all can't be Andy, but we try hard. Seriously though, the guest experience is what we are all about, After all you could have stayed anywhere. We want you to know that we are truly grateful that you chose us. Thank you for staying with us and hope to see you again soon. Aaron Girrens General Manager

"Best Western Plus Wichita West Airport Inn"

5
30/07/2018

After learning how to navigate the highway construction, the hotel was very conveniently located close to Friends Univeristy where I was attending a conference. The room was exceptionally clean and the size of the room was comfortable. The nice breakfast in the lobby allowed me to sleep a little bit longer before I had to leave for my conference. I am used to sleeping with a king size pillow. The room pillows were comfortable but small to me. The room air conditioner made the room comfortable but not pleasantly cold. The breakfast staff was helpful and the breakfast buffet was well stocked with many choices. It is not a huge hotel with many rooms and I liked that. It was a nice sized hotel and I always found a place to park not too far from an entry door. Good value. Good location.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
brixeys2017, Thank you for that awesome review of your recent stay with us. Elva,my Housekeeping Manager and her staff are the best in town if I do say so myself. They keep the guest rooms and the entire hotel spotless. I not a fan of the small pillows either. We do have larger ones, next time you stay just ask. We are always happy to accommodate our guests. I pass you kind remarks to all concerned. Once again, thank you and we hope to see you again soon. Aaron Girrens General Manager

"Always Clean & Friendly"

5
30/07/2018

I have stayed at this hotel on 4 separate occasions and have had first class treatment each time. It is close to the town west mall and the Eisenhower Airport. Each time I have stayed the hotel was full of satisfied guests. They will keep my future business!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
R5202AUjasonp, The very best compliment that a hotel can receive is that you will return. Thank you for your continued patronage. We will continue to give you and all of our guest first class treatment. The guest experience is the only reason that we are here. First class is how we roll. It's the only way that we know. Thank you for your comments, we hope to see you again soon, until then we'll keep those cookies warm. Aaron Girrens General Manager

"back to visit childhood friends after25 years"

5
23/07/2018

picked up by hotel shuttle used phone in airport shuttle in 10 minutes! hotel 10 minute ride check in smooth room on 4th floor very good excellent breakfast !! each day a bit different biscuits and gravy eggs sausages omlettes every thing to get the day going then early evening great homemade soup !!! great staff nice equipped gym. there for a great Midwest stiorm thunder lightning nice

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
jrjr67, Well, I was happy to read that you enjoyed your stay with us. My breakfast attendant. Ana takes great pride in putting out a hot and tasty breakfast. I will be sure to pass on your comments. I was happy to see that you enjoyed all the amenities, both ours and the Kansas thunderstorm. We were happy to be your choice for a hotel and we look forward to seeing you again. Although if it takes another 25 years, I hope to be retired....We'll keep those cookies warm for you!! Aaron Girrens General Manager

"Very nice hotel with friendly staff."

5
23/07/2018

We enjoyed our 3-night stay at this hotel. The hotel was clean and the staff was friendly. We did not encounter any issues. The breakfast was good and in the afternoon and evening, they have free cookies, coffee and 2 kinds of soup. This was a pleasant surprise! The best part, the rate was awesome!!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Mitzi, Thank you for reviewing our hotel. We try very hard not to be a typical " cookie cutter " hotel. We do things just a little different. We will always go the extra mile to show our guests that we truly appreciate that they chose us. You shouldn't have to pay a small fortune to get a great room and awesome service. So thank you and we hope to you again soon, until then...we'll keep those cookies warm. Aaron Girrens General Manager

"Great Staff"

4
20/07/2018

Staff was very cordial and helpful! Room was clean and new. Breakfast was well supplied and nicely presented. No complaints at all! Decor is super nice atmosphere. Great location and convenient to locations.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Paul, We were glad to have you! By all accounts from my front desk..you were a "hoot" We like to think that the difference here at our hotel is....We remember that we are in the hospitality business. We truly appreciate your business, and we want you to come back. We try to be the best value for your accommodation dollar. So thank you for choosing us and we hope to see you again soon. Aaron Girrens General Manger

"Comfort"

5
18/07/2018

The room was clean & comfortable! Loved the pillowtop bed. TV & Wifi reception was great. We had a full, hot, delicious breakfast. The staff greeted me upon entering They were caring, friendly and professional. We were asked how things were, could they do anything, etc. There were eating places close by.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Carla, What a nice review, thank you. I have actually slept in one of our rooms, I love the pillow top mattresses as well, they are very comfortable. Thanks for commenting on our breakfast, my breakfast staff works hard to provide a hot, buffet-style breakfast every morning. We will always bend over backward to accommodate our guests, After all you could have stayed anywhere, we want you to know that you made the right choice. So thank you and we hope to see you again soon. Aaron Girrens General Manger

"Good For The Most Part"

4
11/07/2018

We were in Wichita for a family wedding, and the out-of-town guests were staying at this Airport Best Western Plus. Our room (when we finally were able to check-in around 4:30 pm) was large and very clean and comfortable for our 4-day stay. Our room faced North, thus we weren't bothered by the traffic noise at the Hotel's front. The desk staff was always pleasant and eager to please. This hotel offers a hot breakfast, and for the most part, it was very good. There were, however, several “glitches”: we were unable to check into our room at 3:30 due to a late check-out. Also, breakfast items were slow to be replaced. Although the Sunday breakfast ends at 10 AM, when we came in at 9:40 There was no food available. In addition, we had some minor issues with Housekeeping: the “DO NOT DISTURB” notice on the room's outer door was often ignored. Several times, on or about 9:00 AM there was a knock at the door by Housekeeping. One morning my wife had requested a later cleaning, as our grandchildren were in the pool. When I came up shortly after to shower, our room was wide open despite the Do Not Disturb sign!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Larry, Thank you for taking the time to let us know how your stay with us went. Thank you for choosing us for your recent 4 day stay in Wichita. My breakfast attendants, Ana and Nohemi come in very early to get our buffet style breakfast going. We love to see our guest enjoying their first meal of the day. A hot freshly prepared hot breakfast is always a great way to start the day. I am very sorry that you encountered any sort of a problem during your stay. I would very much like to make this right. Please call me at your convenience, just ask for me, Aaron. Aaron Girrens General Manager

"Anniversary weekend"

5
01/07/2018

My husband, and I had a great time. The room was clean, the ladies at the front desk were very kind, and extremely helpful. They gave me easy directions to get to the show we were in town to see. I regret that I didn't get an oportunity to check out the pool. We ran out of time. They also have a later check out that was very helpful also.

"Top notch service and accomodations at realistic prices."

5
22/06/2018

If I could place this hotel in every city I travel to I would have no need to stay at any other hotel. A great staff who are friendly and pleasant with super clean rooms all updated with the most recent accommodations. Don't pass this one up; just save a room for me on my next visit.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Robert, Thank you for taking the time to let us know about your recent stay. Wow, what an awesome review. We believe that you shouldn't have to spend a fortune to get a clean well-appointed room and great service. Just so you know, we are adding Keurigs coffee makers in all the rooms. Guests asked for it...so we are doing it. Thank you for staying with us and we will always have a room for you. Until next time....we'll keep those cookies warm. Aaron Girrens General Manager

"Friendliest check in and shuttle driver."

5
19/06/2018

The staff was excellent. They were so willing to help and offer advice on how to get around in town. We have never stayed where the shuttle would be willing to drive you to a five-mile radius. Very kind and helpful.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
aboley53, Thank you for your gracious review. We do everything that we can to ensure that each guest has a trouble-free and enjoyable stay. I have to agree with you, my staff is excellent, thank you for saying so. I believe that each and every member of my staff enjoys their job and making sure that our guest are happy. After all, there are a lot of choices in Wichita. We want you to know that we very much appreciate the fact that you chose us. So thank you for that awesome review and we hope to see you again soon. Aaron Girrens General Manager

"Great facilities and service for price."

4
19/06/2018

I have stayed in this hotel about 18 times in the late 9 months. I have been very pleased each night I spent there. I highly recommend this hotel to anyone looking for a nice, clean, and friendly place to stay during your travel.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
gclif48, Thank you for being a very loyal Best Western Wichita West Airport Inn guest. We are very happy to be your home away from home. It's always delightful to see you again. Thank you for the recommendation and thank you for choosing us time after time. I only hope that we can continue to meet your needs. Until next time...we'll keep those cookies warm. Aaron Girrens General Manager

"Quiet, Clean, Good Breakfast"

5
18/06/2018

This hotel is located right off Kellogg Avenue (Hwy 54) and West Street in Wichita, but you would not know it. The rooms are very quiet, clean, and the air conditioner wasn't loud. Breakfast had options for everyone; make your own waffles, scrambled eggs, potatoes, sausage/ham, toast, yogurt, and fruit. The only thing I could

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
sabrinaaW6805MV, Thank you for that very nice review of your recent stay with us. The sound proofing in the hotel is amazing. You can watch cars go by on the highway from your room window, and not hear them at all. I was pleased to see that you enjoyed our breakfast. My breakfast attendants work very hard and take great pride in the breakfast they put out for our guests. Thank you again for staying with us and we hope to see you again. Aaron Girrens General Manager

"Killen's Visit"

5
17/06/2018

BW worked hard to provide 12 rooms six night, on short notice & provided service enjoyed by every member of our group. If you want comfort, security, convenience and attentive service for a group, call Julie.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Willie H, Absolutely, I agree. Julie is a true gem. She will bend over backwards to accommodate our guests needs. Whether it's a group or a corporate meeting or a family reunion, Julie will make sure that your needs are met and then some. From beginning to end, she is a stickler for the details and the needs of many groups that she books. Thank you for your kind words, I will certainly make sure that she sees this review. Thank you for choosing us and we hope to see you again soon.. Aaron Girrens General Manger

"hard to beat hotel for west west side of Wichita"

4
14/06/2018

Good hotel for downtown, airport, or west side. Consistently clean, well run, adequate parking, with easy access to main highways. Decent breakfast and better than average breakfast eating area. Daily paper, fitness center, and shuttle service. Bonus for plug-in vehicle owners - a free charging station.

"Staff is terrific"

4
13/06/2018

The staff was wonderful, friendly and professional. The hotel is very nice and well appointed. It's breakfast is outstanding as well. Only problem with it is that it is hard to get to. Only one entrance from the Kellog highway. So if you are traveling from the east you have to go way down the highway, take on off ramp and then do a u turn to go the other way just to get to the hotel. They had a snafu with mistakenly cancelling a number of reservations when we were checking in that affected a few people, but the staff handled it very well.

"Great value and great place!"

5
12/06/2018

We booked a room literally at the last minute, on our way to Wichita for a funeral when the Air Force lodgings fell through. They were even able to give us a first floor room! The hotel is very clean, the beds comfortable and the staff was wonderful. They even let us park our motorcycles under the front cover to avoid a storm. We will most certainly recommend this hotel to anyone headed to Wichita!!

"Hotel and staff deserve to be recognized"

5
10/06/2018

We were in town for a weekend of basketball and made arrangements to stay at the Best Western Plus West Airport Inn on Saturday, June 9th. We were between games and requested to check in early. The very kind desk clerk did not have a room ready, but offered to call when one was available and did just that. We needed a rollaway which was promptly delivered. Then, we received a phone call to our room to make sure everything in the room was satisfactory, and to see if we needed anything else. I have never had this kind gesture happen in any other hotel. The room was spacious and clean and we felt the room rate was reasonable. We utilized the pool and and the breakfast area was clean and well maintained. The management there is doing a good job hiring exceptional customer service representatives for their hotel. They also offered complimentary, warm cookies and soup which was a wonderful and unexpected treat. Keep up the good work.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
hollyrbt, Wow!! Thank you for that awesome review. I am always telling my staff that they are just the absolute best around. Compliments to my staff are always welcome and I share them with everyone. They do an amazing job. Everyone here is dedicated to the guest experience. I am truly blessed to have such a competent and caring staff. Thank you for staying with us and until next time...we'll keep those cookies warm. Aaron Girrens General Manager

"Excellent for the Price"

5
07/06/2018

Just needed to stay close to the airport for one night for an early morning flight. I was able to get a great price for a very nice, clean and comfortable room. Reserving a shuttle to the airport was very easy, and every employee I interacted with was helpful and friendly. I would definitely stay there again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Wanda906, Why thank you for that Excellent review!! I was happy to see that we could accommodate you needs. We have a new shuttle!! much more spacious and comfortable than our old one. Thank you for you kind words about my staff. I try to make this more than just a place to work. We try to make it fun, for the guests as well as the staff. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Excellent choice"

5
06/06/2018

Clean, comfortable room. Friendly, helpful staff. Requested and got a ground floor, accessible room/with walk-in shower. Very important as I have right-sided weakness secondary to a stroke. Very satisfied with with stay!

"Best for the price!"

5
05/06/2018

Absolutely the best deal around! Super clean, comfy bed, cold swimming pool! Staff was extremely friendly and helpful! Close to the main highway and fast food places! Only kind of negative comment would be they have the same thing for breakfast every morning. We stayed 8 nights so breakfast got kind of boring but that's the ONLY semi-blah thing I have to say about this place.

"excellent choice"

5
05/06/2018

I am extremely satisfied with the quality and service of the hotel, friendly staff, rooms are nice and clean, employees always willing to help. free shuttle, quiet area, and also close to places to eat.

"special olympics stay"

5
04/06/2018

wonderful hotel and staff, very accommodating. We used this hotel to stay for our state special olympics games in wichita, kansas. The hotel is well maintained and breakfast is a must when we stay. The rooms were great and our team enjoyed our stay for the weekend of june 1-3,2018.

"Quality & Value"

5
30/05/2018

This is an excellent property, great staff, front desk staff was friendly and efficient, nice clean and modern room, good breakfast, nice outside pool. Definitely stay here, we will again if we return to Wichita

"Well deserved 5 stars"

5
29/05/2018

I rarely give 5 star reviews but when I do, you can be assured that it is extremely well deserved. I stayed one night, asked in advance of arrival, for the quietest room in the place as I'd be pulling in late and leaving early. They gave me a corner room away from elevators, doors, the pool etc. I was extremely pleased. The front end staff were superbly courteous and helpful. They greeted me with smiles and genuine conversation, gave me the run down on all the amenities without having to ask for anything and in the morning, they had “grab bags” ready for those who couldn't stay for the breakfast service. The room was spacious and clean. The bed was extremely comfortable and the space was very safe and well cared for. The design of the building was amazing; they put the vending and ice machines in the elevator bay section behind a wall. This was genius. In a sentence, they did everything right. Good job.

"Mrs"

4
23/05/2018

This was an awesome place to stay. The front desk staff was curtious, as a matter of fact, every staff member we encountered was friendly & helpful. The whole hotel was clean. The rooms were extremely clean & comfortable. We enjoyed our stay. Thank you!

"Manager was excellent"

4
23/05/2018

Nice place, Handy to highway and restaurants, manager made sure to greet guests at breakfast. Treated everyone very nice. We would be glad to stay here again. I still need 40 characters so I'll just...

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Stephen, Thank you for your review. I like getting here early enough to visit with our guests. I am always tiring to improve our breakfast offering and I like to gather suggestions as to how we can make the hotel better. The very best compliment that a guest can give a hotel, is that they will return. So thank you for staying with us and we hope to see you again soon Aaron Girrens General Manager

"Wichita"

5
23/05/2018

Excellent Stay in a wonderful room at a great motel. Breakfast was wonderful and the staff was very friendly and helpful for our stay, Internet was slow for what I am used to with my home wi-fi. Desk chair was awful.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
briansP1019US, Thank you for taking the time to let us know about your recent stay. My breakfast attendant, Ana and her assistant get here at 5:00 am every morning to get breakfast started. Quality takes a little more time. We don't dump anything out of a can or a bag, it's always fresh and hot. The wi-fi can get a little slow when the hotel is full. I was sorry to see that you didn't like the desk chair. We will try to improve on that. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Beautiful hotel, friendly staff, excellent amenities."

5
22/05/2018

I really enjoyed my stay at the Best Western West Airport Inn in Wichita. The hotel is beautiful, the staff is helpful and friendly, the room was comfortable and the amenities are excellent. It is conveniently located near the airport and I was able to catch a shuttle to the airport for my early 5 a.m. flight. If you are staying in Wichita and need a nice hotel conveniently located near the airport I highly recommend the Best Western Plus West Airport Inn. I will definitely stay there the next time my travel plans take me there.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
K M Thank you for that wonderful review. I like to think that our hotel is beautiful as well. With all our roses in bloom, the grounds are really starting to pop. Our staff is constantly looking for ways to improve the guest experience. We love to see our guests enjoying their stay. Thank you again for all the nice compliments and for the recommendation. We look forward to seeing you again. Aaron Girrens General Manager

"A rare find"

5
19/05/2018

A rare find - a really well trained staff coupled with a clean well run hotel. The manager is obviously doing everything right. One can hope the staff are paid better than average to maintain this level of customer service.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Phil, Thank you for those kind words. I really do have an awesome team. I can honestly say, everyone here is a hospitality professional. Each and every one of my team members is guest orientated and dedicated to the guest experience. I am very thankful and yes, they are paid accordingly. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Felt like luxury"

5
16/05/2018

This hotel felt like a luxury hotel. Room was spacious and fitness room was amazing! The bed was sooo comfortable. The bathroom looked like a 5-star hotel bathroom and the shower worked great! I loved everything about this place!

"Great trip"

5
16/05/2018

I love this hotel and stay here every time I come to Wichita. There isn't Anything they lack, it's clean, comfortable has a good breakfast, and the staff is very accommodating.I would reccomebed this to all.

"Perfect Stay"

5
10/05/2018

Very nice property...certainly deserves the BW+ rating. Former Hampton property. Very clean and quiet (my main requirements). Very courteous & friendly staff. They offer soup in the evening (very good), breakfast has a nice variety. Can't think of anything that I could comment on negatively. Keep up the good work !!

"The front desk that kept failing..."

1
08/05/2018

I don't normally stay at Best Westerns. With that said, I needed something for a night with my family and wanted to be close to the airport. The hotel generally had positive reviews, a good price, and in close proximity to the airport. I subsequently booked a room and then called to confirm. I was told it had a separate sitting room area, which was important for us since we have two small children and try to separate them so that everyone can have a decent sleep. The morning of our scheduled check in I received a call indicating that our room was not available due to a mechanical issue, but that the manager had agreed to give us a King suite at a discounted price. I was further informed that the only difference between the two rooms was the second room did not have a Jacuzzi tub. At about 2:45 pm (check-in at 3 pm) we arrived with two tired babies ready to nap. I walked in to see a ladder and some construction blocking the path, but could still easily find the check in desk. I spoke with a seemingly pleasant young lady who indicated there were two possible room options, that housekeeping was just finishing up, and that a room would be available in 10-15 minutes. I returned approximately 25 minutes later and waited near the front desk. Instead of following up with me the young lady went to go move the coffee and bring out some cookies. I waited approximately 10 additional minutes when another hotel employee, perhaps a maintenance person acknowledged me, noted I had been waiting a while, and inquired if I needed help. I summarized my prior conversation and the second employee stated he would check and follow up. He returned a few minutes later and told me that housekeeping was completing its "final inspection." More time lapsed, and additional guests came to the desk in an attempt to check in. It appeared multiple guests were being told their respective rooms would be ready in 10-15 minutes. I got back in line and spoke with "Employee No. 3." I asked her if our room was ready, now approximately 55 minutes had passed. Employee No. 3 told me my room was not ready, but that it should be in 10-15 minutes. At that point, I challenged the employee, noting my prior conversations with the other employees. Employee No. 1, then paused what she was working on with another guest to tell me there was a housekeeping "mistake." I asked if there was another room available. Employee No. 3 looked at various options and timidly asked Employee No. 1 if I could be moved to the other rooms. Employee No. 1 told Employee No. 3 each time that she could not move me to those rooms. (No explanation was given.) No apology offered. No promise to make it right or guarantee as to when I could get into the room. I was also told that when a room would be available it would not be a separate 1 bedroom unit despite what I had been told by Employee No. 1 earlier in the day. We gave up, cancelled our room, and moved to a Marriott. I realize some claim to have had a positive experience here, but I did not.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Stephen S, We were very busy that morning and were trying our best to accommodate any early check in requests. Most of the time we can, but sometimes it is just not possible. As to the repairs that were going on in the lobby, they were very minor repairs and were finished as quickly as was possible. As to the confusion at my front desk, I don't think that there was any, they were just trying to accommodate you as quickly as possible, giving you as many choices as possible. I think that it should be pointed out that you did not stay in our hotel. Aaron Girrens General Manager

"Good place to stay in Wichita"

4
08/05/2018

Most rooms near airport in Wichita were well over 100 dollars, I paid 80 at Best Western. The other chains are ones I have used and the amenities and rooms were not much different than BW just more costly.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
aly694, Thank you for that short, and to the point review. I agree, you shouldn't have to spend a small fortune to get a clean, quiet and comfortable room with great service. After all we are a hotel and we are in the hospitality business. You have a lot of choices in the Wichita area, thank you for choosing us, we will always work hard to earn your business. We hope to see you again soon. Aaron Girrens General Manager

"Excellent value"

4
08/05/2018

The staff was friendly, my room was clean and the bed was comfty. I also enjoyed the breakfast buffet. However, there was something wrong with the TV monitor. The TV had a dark line across it. You could still watch it but the line was distracting. Also, I would have preferred actual vending machines for snacks instead of paying the front desk. Overall I liked it. It's a convenient location when I visit family. I'd definitely stay here again

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
luckieshel, Thank you for the review. I went and looked at that TV. You are absolutely right, there was an annoying line in the picture. We have replaced that unit. I am so sorry that anything took away from your stay. Please contact me at the hotel, I would like to make this right. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager 316-945-4100

"Customer service"

5
08/05/2018

Excellent customer service here. Clean rooms. Hot breakfast. Overall great place to stay, very impressed. Would defiantly stay here again. Close to interstate but no indoor pool and outside was closed.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
missymarkus, Thank you for that review!! We will bend over backwards to accommodate our guests. When you check into our hotel, we want you to know that you made the right choice. We are getting ready to open the pool. It is open from Memorial day to Labor day. Come see us again. Until then we will keep those cookies warm for you... Aaron Girrens General Manager

"A real winner in Wichita "

5
02/05/2018

This was my first time at this hotel and I was very impressed with everything. My wife and I decided to stay here since we had a layover on our way from New York City to San Francisco and this hotel was very close to the airport. The staff members here went out of their way to treat us right. Aaron was excellent. He was kind and caring and took great care of everything we needed. Our room was big and clean and spacious. We also got a great rate and a great room since I'm a Diamond Select Member with Best Western. And the hotel is easily accessible from US Route 400. There were a lot of restaurants and stores nearby for added convenience. And we even got shuttle service to and from the airport. That's what I call “super service.” We will definitely return to this location. A+ stay

"great location and super comfy"

5
30/04/2018

I was only there for 5 hrs, had a layover but the location was great. I took a hot bath and fell fast asleep in a super comfortable and clean bed. Loved the pillows too.I'd stay at a BW again for sure!

"Very nice staff"

5
30/04/2018

I stayed in two Best Western Plus hotels in two days in two different cities. They are Not created equal. The evening staff at the Wichita location was far more professional. Hotel was very clean. I would return.

"Good Stop II"

5
22/04/2018

Good hotel, nice beds and shower. Very hard pillows. Very friendly Manager and other staff members. Good breakfast. Don't want room facing Highway 400--very noisy. Close to many eating options, and service stations.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
USTWO4251, Thank you for taking the time to give us a review on your stay. I was sorry to hear that our pillows were too hard for your taste. We are in the process of putting two different types of pillows in every room. However the next time that you are here, don't hesitate to ask for different pillows, we will be more than happy to accommodate that or any other request that you might have. We want our guests stay to be as trouble free and comfortable as possible. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Vacation"

4
22/04/2018

My family and I stayed for vacation, the experience was very ggod, The Hotel is very clean, safe, and comfortable. Excellent breakfeast and friendly staff. Would definitely stay again if headed that way

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Wayne, Thank you for reviewing our hotel. We try very hard to be a safe, clean, and comfortable oasis from the road. I was happy to see that you enjoyed our breakfast. We go out of our way to provide a hot, tasty breakfast to start your day off right. The very best compliment that a guest can give a hotel, is that they will return. So thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Very Close to Friends Univeristy"

5
19/04/2018

This is a great hotel, it is very clean, the staff are really nice and they even made us dumplings for dinner that were to die for. The Breakfast here is way above the normal hotel breakfast, they had country fried steak and biscuits and gravy. Its super close to Friends and made going to enrollment day super easy. Its also super close to the zoo and has many small food places around it like Starbucks, sonic and a small burger joint. Its also super beautiful.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Morgan, Thank you for that very nice review. I was happy to see that you enjoyed our afternoon soup and cracker service. Our breakfast attendant, Ana takes great pride in the breakfast she puts out. The recent addition of waffle irons has been a big hit. I am very happy that we were able to meet your needs. Thank you for your patronage and we hope to see you again soon. Until then....we'll keep those cookies warm for you. Aaron Girrens General Manager

"Excellent Hotel"

5
18/04/2018

I would recommend this hotel to everyone. The staff is great, breakfast is great, all around a great hotel for the money. I will definitely be staying here anytime I am within an hour of it. Thank you for a great stay.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Gary, Thank you for that excellent review. We are always looking to improve our breakfast fare, The addition of waffle irons has been a big hit. The very best compliment that a guest can give a hotel, is that they will return. Thank you for being a loyal Best Western guest. We look forward to seeing you again soon. Aaron Girrens General Manager

"Stayed here to watch son play in Spring Game at Friends University"

5
17/04/2018

For us, great hotel. Clean, friendly, and very close to the Friends University campus. Easy access on and off 400 and just a short drive to Downtown and Old Town. Will definitely use again next fall when football season starts again!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Scott, Thank you for taking the time to let us know about your stay. We try very hard to provide our guests with a clean, quiet, comfortable and trouble free oasis from the road. I was happy to see that we were able to meet your needs. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Frustrating Check In Experience"

3
13/04/2018

I almost never write reviews, but since you sent me an email and asked me to, I'll make an exception. The hotel is fine and I'll continue to stay there because the location is good for me and I know what to expect. I am a diamond Best Western member. EVERY time I've checked into this hotel, I have had to get the rate lowered to "the best available" rate. I stay at this hotel at least once per month, and would think I would automatically be give the very best rate. The last time I checked in, I was given a rate by the desk clerk. It seemed high so I pulled up Expedia and the internet rate was $15 less. I was then given that rate. When I asked why I wouldn't get that rate automatically, I was told "that is how the Manager wants it done". Really? Not a huge deal, but certainly doesn't me feel like a very valuable customer.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Jeff, Thank you for letting us know about your stay with us. Well like a lot of businesses, we have specials out there, we advertise in many different places. One of the ways we track the effectiveness of those ads is to offer things like last minute deals, coupons if you will. Also like a lot of other businesses we will match any special that you find at the front desk. I sorry that this is frustrating to you, but I believe that we can fix it. Please stop by my office the next time that you are here. Thank you for staying with us and we really appreciate you continued loyalty. You are a very valuable guest. Aaron Girrens General Manager

"Property stolen"

1
12/04/2018

We were very impressed with the hotel, breakfast and staff and would have given it the highest rating but Unfortunately my husband left his jacket in the room. We did not discover this until several hours later so we called the hotel and they said they'd look for it and call us back. After several more hours of no return phone call we were still in town and went back to the hotel to look for ourselves. After 20 minutes of looking in the room and lost and found it was not recovered. The front desk offered no solution other than “their policy for left items is to be turned in to the lost and found”. Obviously this policy was not followed! It was a customized tactical jacket that I had gifted him for Christmas. We are very disappointed that someone decided they needed to take it home rather than return it to the owner. It was hanging in the closet in our hotel room so it had limited access to be stolen. Will not stay there again!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Liz, I was very happy that we found your jacket! I had a housekeeper that was in a hurry, as people sometimes are, and she had left your jacket hanging on her cart. I know that I can't make up for your inconvenience and aggravation, but I wanted you to know that we care. Please enjoy the discounted room we set aside for you this Friday and please feel free to stop by my office. Again, I am so sorry that this caused you any problems. If there is anything else I can do for you, please let me know. Aaron Girrens General Manager 316-945-4100

"AWESOME STAFF!!!"

5
11/04/2018

We have not been to this location yet, but Julia was way beyond AWESOME when I called to ask questions about accommodations when booking through a travel website. She was the 4th hotel I called to accommodate our needs and the first to offer up additional information and do her best to meet our needs. When she didn't know the answer to my questions, she would check on it and get back to me within a short period of time. She was super sweet and polite. She stayed on the phone with me until I got my room reserved, then ensured from her end that our needs would be met. I hope we get to meet her in person when we arrive for our stay!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Venessa, Thank you for that AWESOME review!! Julia is definitely "A" team material. I was happy to see that we were able to accommodate your needs. Everyone here is dedicated to the guest experience. We know that you could stay anywhere. When you choose us we will make sure you know, that you made the right choice. Thank you for choosing us, and we hope to see you again soon. Aaron Girrens General Manager

"only an 'average' BW Plus"

3
10/04/2018

The room was comfortable but showing age. Rust was showing through paint on door frame into shower area. The lavatory had hair in it that was obviously not from us. There were no tea bags in the room or at breakfast. We asked the hotel staff and they said there were none in the hotel.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Chuck, I am so sorry that you encountered any sort of a problem. All of our rooms are inspected by my housekeeping manager before they are cleared for renting to a guest. It is highly unusual for a guest to check into anything but a spotless room in our hotel. I would certainly be more than happy to make this right, please just call the hotel and ask for me. Unfortunately, our food service truck did not have our tea, they just forgot it. We did go and buy some tea locally, but it was too late. I do apologize for that. I can only hope that you might give us another chance to to giver you a trouble free stay. Aaron Girrens General Manager 316-945-4100

"Staff was awesome"

5
08/04/2018

Janena at the Front Desk and David with the shuttle were so incredibly awesome! They set the standard in customer support! The breakfast area was crowded due to a conference I was not attending, but breakfast staff kept the dining area clean and clear and kept the food choices fresh and supplied.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
mohomagic, Janena has been working hard to get her name on a TripAdvisor review. I just don't know how we are going to live with her now. Just kidding, thank you for mentioning her. I am glad that we were able to provide you with a great stay experience, despite the crowded breakfast room. You're going to have to come and visit us again...we added waffle irons! Thanks for choosing us. Aaron Girrens General Manager

"GREAT VALUE/FRIENDLY STAFF"

5
08/04/2018

After we checkered in at 6 pm we asked for restaurant references and they invited us to eat soup they had for us in the breakfast area. The soup was just what we needed. Aaron Girrens and staff were friendly and welcoming, The beds and pillows and room where clean and comfortable. Breakfast had more variety than usual and was good. Shuttle service was prompt. Price and value was outstanding. I would definitely stay here again in a heart beat.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
home-California, We try hard to be a great value for you accommodation dollar. We believe that you shouldn't have to spend a small fortune to get a great room and awesome service.We will always bend over backward to for our guests. After all you could have stayed anywhere We want you to know that you made the right choice. So thanks for choosing us, and we will take you back in a heartbeat. Until then, we will keep those cookies warm. Aaron Girrens General Manager

"Water conference"

5
03/04/2018

I went to a conference located downtown and this hotel was a great choice for me. People at the front desk were great,very helpful about directions and everything was good.i will definitely stay here again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Freddy, Thanks for the review! I know that you're a busy guy it was very kind of you to take the time to let us know about your stay. We will always go out of our way for the guest. After all, when you're in the hospitality business... that is what it is all about. When a guest lets you know that they will return, that's is the best compliment we can get. So until next time...we'll keep those cookies warm. Aaron Girrens General Manager

"Beautiful hotel, the staff is great!"

5
03/04/2018

This was my first trip to Wichita. The staff was professional and assisted us in finding some places we had wanted to visit. The lobby is beautiful, and the room was lovely. If we are ever in the area again, it will be our first choice!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Laura, Thank you so much for that very nice review! Everyone on staff is very attentive to our guests and happy to help out in anyway that we can. You could have stayed anywhere, when you choose us we take that responsibility very seriously. We want you to know that you made the right decision. The very best compliment that a guest can give a hotel...is that they will return. So thank you and until we meet again, we'll keep those cookies warm for you. Aaron Girrens General Manager

"Great stay"

4
02/04/2018

Hotel was all we expected.The rooms were very nice and the breakfast was very good also.The only bad part of the stay was trying to find it.It sets down below the Hwy and the directions to hotel didn't help much.We also had a GPS which didnt help either. I would recommend this hotel to all.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Scrubie, Thank you for taking the time to let us know about your stay with us. You will be happy to know that we are working with Google to improve the directions into the hotel. We don't really have any control over what they have as directions, but we are trying. Thank you for your input. Thank you for recommending us. Until next time, safe travels and we hope to see you again soon. Aaron Girrens General Manager

"Great Comfortable Stay"

5
01/04/2018

Just an overnight on my way to visit daughter and grandkids. First i almost always travel with my dog. Best Western never has a problem. Always get a military discount. Bed was great, fell right asleep and didn't move.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
kyzrsose, Thank you for taking the time to tell us about your stay. We love being your oasis from the highway! We appreciate our military veterans and active duty members. I have slept in the beds myself. They are very comfortable, pillow top type mattresses. Thank you for choosing us and we hope to see you again soon.. Aaron Girrens General Manager

"Excellent hotel"

5
30/03/2018

Excellent clean hotel. This hotel when you walk in smells clean. It lived up to the smell. The hotel is clean from the front door to furthest corner of your room . . .impeccably so. The staff is friendly and always smiling and going out of the way to greet guests. I travel for a living and this is by far the best hotel I have stayed in within the last 5 years. Great location and great hotel!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
worktraveler167, Well, reviews don't get much better than this! Thank you very much. Elva, my housekeeping manager and her crew are without a doubt, the very best in the business. Everyone here is dedicated to the guest experience. We know that all hotels sell beds...we sell great experiences. We want you to know that you made the right choice. Thank you for staying with us and until the next time...we'll keep those cookies warm. Aaron Girrens General Manager

"STAY HERE!!"

5
26/03/2018

You will not be disappointed!! Super clean hotel, smelled great the minute we walked in!! Rooms were spotless!! Definitely the best hotel I've stayed at in the last three years!! They even had free soup in the breakfast lounge! Nice, courteous staff!!

"Would stay again!"

5
24/03/2018

We were traveling across the midwest and planned to overnight in Wichita. We were happy that we selected this Best Western. The staff were very kind, rooms were clean and tastefully decorated, and the complimentary breakfast had far more selections than other hotels in this price range. The location is unusual but don't let that deter you. You will not be disappointed.

"Great stay, great value! Free shuttle too!"

5
16/03/2018

We booked this hotel due to its great ratings, and it was everything we could've hoped for. Staying in town for the NCAA tournament, we'd planned to park (and pay) somewhere near the stadium. Upon checking in, however, we were notified they have a free shuttle that runs all night, what a surprise! Best part is, it worked perfectly. Great options at breakfast as well. Room was clean. Only issue was the neighboring room being very loud (mother & kids); it was an adjoining room, so maybe that made it worse? Being so close to the highway, we thought it might be loud, but we didn't notice it at all. Overall, a GREAT option, especially if you're in town for an event at the stadium.

"Nice but a bit hidden!"

4
15/03/2018

Hard to locate and to get in and out of parking lot, but once there it was quieter than expected and farther from the airport also! The staff made up for it with quick, friendly service, and the whole area was very clean...in & out!

"Clean,Relaxing"

5
05/03/2018

Outstanding motel.. Very clean, staff very friendly, Breakfast amazing. Price is great for such well kept up motel. My choice of motel. Minute you walk in the door someone is there to help. Shuttle was great to have and was so nice to all of us travelers.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Patricia, Well we have to be an outstanding hotel....for outstanding guests like yourself! Thank you so much for that outstanding review. We know that you could go anywhere for you hotel needs. We want you to know, from the moment that you walk in the lobby...that we appreciate the fact you chose us. We want you to be able to say.." I made the right choice" When you come to Wichita, we want to be your home away from home. So thanks again for staying with us. Aaron Girrens General Manager

"Goood Choice in Wichita"

5
04/03/2018

This was a nice, reasonably priced hotel for our overnight trip to Wichita. Very friendly staff, soup available in the afternoon and snack grab bags available also. Will definitely stay here the next time we're in Wichita.

GuestAdvisory, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear Pat, Thank you for being our guest and giving us your feedback. I am happy to hear you enjoyed the accommodations. Hope to see you again, Aaron G. General Manager Best Western Plus Wichita West Airport Inn

"Clean/Friendly Environment "

4
03/03/2018

Stopped both ways on trip to Texas. A good value. Clean rooms and friendly staff. Well stocked hot breakfast. Tucked back which helps make it a quiet place. One must make a few turns and construction requires close attention to access.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
John S, Thank you for taking the time to review your stay with us. We try hard to be a great value for your accommodation dollar. After all, you shouldn't have to spend a small fortune to get great service and an awesome room. We want you to come back, so we always go the extra mile to make sure that you are happy with your stay. They are almost done with the construction. It doesn't affect us too much anymore, but it has been a challenge. Thank you for staying with us, come back and see us again. Aaron Girrens General Manager

"Commode overflowed"

4
03/03/2018

I had to shut off the valve because no one answered the phone when i called for help. Kinda gross. Finally got a hold of someone. They game me a new room. They new room was good. Worked well. no complaints

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
jarodmedved, First, thank you for taking the time to review our hotel. I am so sorry that you had any trouble with your stay. Even though we were able to give you a new room, you were inconvenienced. I can not apologize enough. If there is anything that we can do to make up for that, please, just call. Again, I am truly sorry for the inconvenience. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Best bang for the buck"

5
03/03/2018

This hotel definitely earns it's plus rating. Soup bar in the evenings, two kinds of fresh eggs, two meats for breakfast, clean rooms, shuttle is great to many locations, and easy check in. This building is right off the highway so if your room is not located away from it you'll hear noise all night long.

GuestAdvisory, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear Ronald, Thank you for being our guest and giving us your feedback. I am happy to hear you enjoyed the accommodations and the value received. Hope to see you again, Aaron G. General Manager Best Western Plus Wichita West Airport Inn

"We had a nice quiet room, and we had very good breakfast food."

5
26/02/2018

The room was well-maintained, and clean. Housekeeping service was very efficient and very well-mannered. Parking was free, the best kind. Front desk staff was always friendly and willing to talk and offer advice for local activities.

GuestAdvisory, Public Relations Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear WendellK, Thank you for staying with us and your nice comments. I am happy to hear to hear the staff was helpful. Hope to see you again soon. ~Your Staff at Best Western Plus Wichita

"One night stay for business"

5
26/02/2018

I stayed at the Best Western Plus Wichita West Airport Inn on a one night business trip. I booked this hotel because of the good reviews. I wasn't disappointed! The staff was very polite and helpful. The room was on the third floor, very clean, quiet and comfortable. A plus was a Starbucks right across the entrance to the hotel.

GuestAdvisory, Public Relations Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear SirRascal45, Thank you for staying with us and your nice comments. I am happy to hear to hear you had a good stay and the room was clean and comfortable. Hope to see you again soon! ~Your Staff at Best Western Plus Wichita West Airport Inn

"Wonderful! "

5
19/02/2018

My husband and I booked this hotel and were completely thrilled with our experience. We were concerned that being so close to the highway would make an issue of noise, but it was so quiet in our room! The front desk staff was so friendly and helpful, they also gave some great recommendations of places to go! We were definitely pleased with our stay and will be returning if we come back to Wichita!

"Surprised"

5
14/02/2018

We were surprised at how nice the rooms were......and very quiet, considering the location...right next to a highway and airport. First time we have stayed in Wichita and were very pleased with the hotel. Very nice experience, will definitely stay again.

"Icy Night"

5
11/02/2018

Very nice Best Western, great customer service, excellent breakfast, friendly staff. Close to stores and other things in Wichita. Easy access off of the highway. Will stay at Best Western Plus again!!

"Good value for the money"

5
09/02/2018

Stayed 4 nights. Was in town on business. Overall good stay. Room was clean, bed was comfortable. They provided decent breakfast for free. Friendly staff. Their shuttle would drop you at nearby places although I did not use it.

"Best Hotel for the price we've ever found"

4
08/02/2018

Great value. It's a nice quiet clean hotel -good free breakfast -friendly staff....hard to beat for the price! Have stayed here 5 nites in last 6 months and no complaints of any kind. We will definitely stay here on our next trip to Wichita later this year.

"Best Western - Wichita West"

4
05/02/2018

We had an overnight stay in Wichita at this hotel recently. It had been a long time since I'd stayed at a BW hotel, and I was pleasantly surprised. The rooms, lobby, etc. were very clean. They had fresh cookies available at check in. There were also a few chocolates on the bed for us. The bed was pretty comfortable and the room was quiet. Wichita isn't the biggest city, so the hotel's about 10 minutes or less from everything. Breakfast was okay so I'd probably skip it next time and find a local spot instead. All in all, nice clean hotel that I'd stay at again.

"Winter trip south"

5
30/01/2018

This hotel is one of the most accommodating motels we have ever stayed in. There was a pot of hot soup waiting for us in the eating area when we arrived just before the dinner hour. Fresh baked chocolate chip cookies before going to bed and a delicious hot breakfast to send us on our way. The staff were very friendly and accommodating. We plan to return to this motel again. It is located very conveniently to getting on and off the main thoroughfare as well. We were traveling to Arizona and this was a great place for these snowbirds to stop on our way.

"Great Value"

5
30/01/2018

This hotel was a great value. We were traveling through Wichita and chose this hotel because of the reviews and cost. The hotel/room was clean, beds were very co for table, staff friendly and the breakfast was fabulous! I would definitely stay here again if I am in the area.

"Great stay for Pacific/Midwest Synchronized Skating Sectional"

5
28/01/2018

I was very impressed with this property. I normally stay at Hilton or Marriott properties, but found the cleanliness, staff help, and modern feel to this property outstanding for the cost! Breakfast was good, and the hotel was very well maintained.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Brewno8it, Thank you for the excellent recommendation! All of us here at the hotel work very hard not to be a "cookie cutter" hotel. We will go the extra mile to see to it that you can say to yourself "I made the right choice" We loved having your group in the hotel. Please come see us again. Until then....we will keep those cookies warm. Aaron Girrens General Manager

"Excellent Customer Service"

5
26/01/2018

I came here for 3 nights with a team of ice skaters. My expectations were pretty low . This hotel pleasantly surprised me - especially staff !! I have stayed in plenty 4 and 5 start resorts - and customer service that everyone was provided was on par of 5 start resort . Hotel is a bit run down , gym is good - except some peeling off wallpaper. Beds are comfy - but staff makes this place a 4.5 star experience!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
smallulitka, Thank you for that awesome review! I am so sorry that you had to see the peeling "wallpaper" in the fitness room. I was having a new mural install as the old one had become a bit worn. Unfortunately, the glue backing on the new mural did not stick properly. They have since came and removed it and replaced it with one that did stick. Thank you for choosing us, we all enjoyed having you. Aaron Girrens, General Manager

"First time to Wichita"

5
22/01/2018

We flew in for one night and the customer service was excellent and the gentleman who drove the courtesy van was awesome! Would stay here again and would definitely recommend it to anyone! Room was comfortable and breakfast was good!

GuestAdvisory, other at Best Western Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for your nice comments. I am happy to hear you enjoyed the room accommodations and the breakfast. Hope to see you again soon! ~Your Staff at Best Western Plus Wichita West Airport Inn

"Great value"

5
21/01/2018

We needed 3 rooms for family, all arriving at different times from the airport. This was perfect, a great value. Complementary shuttle to/from the airport. Nice inside, clean rooms, very friendly staff. Our future visits to family in Wichita will include a stay at this one.

"11 wonderful days with extraordinary amicable personal"

5
16/01/2018

I stayed from 28.11. bis 9.12.2017 in this Hotel while I learned by Flight Safety. All the time I felt comfortable. After problems with some noise in the first night I could change the room an from this night I slept very well. The room was quite big. At the 6th of December (the German "Nikolaus" day) I got a big surprise from two ladies from the reception. I found a box with lots of sweets, choclate and candy inside direct in front of my room door. That was awesome :-)

"This was top-notch!"

5
14/01/2018

One of the best hotel experiences. It seems like there was one small negative, but the wonderful breakfast and service has driven it right out of my mind. I would stay here again anytime and comfortably recommend it to anyone. Good room, comfortable bed, nice decor, friendly staff, what's not to like?

"Comfortable Clean Friendly"

5
09/01/2018

Convenient, close to HWY and Newman University. Clean room, kitchen area and hallways. Friendly staff, woman who checked us in was eager to be helpful. Volleyball team stayed here.Breakfast was typical, warm eggs, sausage, potatoes with a pancake maker. No problems. Happy with the choice. Breakfast was typical, no problems.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Alvina Thank you for taking the time to let us know about you recent stay. We appreciate that you gave us a try. Money can sometimes be tight, so we try to provide a great value for your accommodation dollar. You shouldn't have to spend a small fortune to get a great service and a nice room. My breakfast attendant, Ana works very hard to provide a hot tasty breakfast with many options for our guests. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Perfect Location"

5
09/01/2018

We stayed here on our way north and this location was perfect for us. Very helpful people, great recommendations where to eat shop, gas up, etc. They actually called the Morning of our arrival to make sure the location of our room they had reserved for us was going to work. Who does that anymore? We'll definitely be back

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Darcy, Thank you so much for giving us a try. We will always work hard to provide our guests with a clean. comfortable, and trouble free stay. We try to touch all the bases to ensure that you have great stay with us. Thank you for the review and we look forward to seeing you again. Aaron Girrens General Manager

"Best Western Plus Wichita West Airport Inn is our new home away from home!"

5
08/01/2018

The hotel phone was answered on the first ring by Mary Frances, the front desk agent. She told me they had availability. She also ask if I had any AARP or Triple A cards.I ask her about their park and fly rate. Due to the fact she was so helpful I decided to book a night at the property. From the moment we checked in we were treated with the utmost respect. She gave us a welcome bag with water, chips and a healthy snack bar. After we checked into our room, Mary Francis called to see if everything was okay. She talked to us about their wonderful breakfast which was included with the price of the room. Great breakfast! The room was clean and smelled very fresh. The floors in the bathroom were spotless.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
patriciaaB4518CS, Thank you for that awesome review! We love being that home away from home to our road weary guests. When you choose our hotel, we will make sure that you know that you have made the right decision. After all, hospitality is what we are all about. Everyone here, from Mary Francis, to the housekeeping staff to the breakfast attendant work very hard to make sure that you get the most value for your accommodation dollar. We look forward to seeing you again. Until then.....we will keep the cookies warm for you. Aaron Girrens General Manager

"2nd stay - still great!"

5
07/01/2018

Excellent staff - no exceptions so far on two separate visits. We needed to make a room change and staff was very accommodating. Nice breakfast with good options. Location is close enough to downtown and the airport to be convenient to both. Sufficient parking.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Daniel S Thank you so very much for that wonderful review. We all work very hard to make our hotel an oasis for our road weary travelers. There are so many choices in Wichita, when you choose us, we take that responsibility very seriously. We want to make sure that you can say " I made the right choice ". Reviews like this let us know that all of our hard work is worth the effort. So thank you again for that awesome review. Until the next time...we will keep those cookies warm. Aaron Girrens General Manager

"A surprise 5-star"

5
07/01/2018

This hotel is a gem in disguise, the surrounding neighborhood being a bit tired. But inside the staff was exceedingly friendly and helpful, the interior appeared new and tastefully done and the room was very comfortable. The cute touch of folded Kleenex tissues and washcloth was appreciated with a smile!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Cindy Thank you for that great review. We work hard to provide our guests with a clean, quiet, comfortable, and trouble free oasis from the road. The entire staff is dedicated to the guest experience. We want you to know that you are appreciated and that you made the right decision. So thank you again for choosing us and we hope to see you again. Aaron Girrens General Manager

"Stop by and Enjoy the Facility and Staff"

5
04/01/2018

Could not be more pleased. Spend 50+ nights a year in a Hotel and this one is a best value with customer oriented staff. Rooms are quiet and well appointed. Staff is ready and willing to assist all from to and from near by locations and airport to directions to local activity and restaurants.

"Wichita Trip"

4
02/01/2018

Location was great. The Room was adequate for the price. The Service was average. Overall it was a good experience. My family and I plan to stay at this hotel again in the future due to the central location of the hotel.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
jackbJ9280PT Thank you for taking the time to review our hotel. We appreciate that you chose us and we will make sure that want to keep coming back. Thanks again. Aaron Girrens General Manager

"Excellent place to stay!"

5
31/12/2017

This hotel is very clean, updated and the staff is very friendly. I can't say enough good about this place. The shuttle picked us up from the airport less than 10 minutes after I called. The driver was very friendly and helpful. The room exceeded my expectations.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
boysrme, Thank you for that excellent review!! We know that you have a lot of choices in Wichita. When you choose us, we want you to know that you made the right choice. Everyone here is dedicated to a great guest experience. So thanks again, and until next time. We will keep those cookies warm for you. Aaron Girrens General Manager

"good value"

4
31/12/2017

This hotel was a very good value for the money paid. Clean rooms and comfortable surroundings. Nice perk with the 2 free drinks at the bar. Breakfast was just fine as well. Staff was very friendly and accommodating. Would stay here again if in the area.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
buckyfanWi, Thank you for taking the time to let us know about your stay. We believe that you shouldn't have to pay a small fortune to get great service and an awesome room. Thank you for choosing us and we hope to see you again soon. Aaron Girrens General Manager

"Great place to stay"

5
29/12/2017

Could not ask for a better place to stay Front desk staff excellent, patient, most helpful Room most comfortable, very clean, and towels that absorbed! Breakfast good Would recommend to everyone and will definitely stay there again

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Pat, Thank you for your review of our hotel. We try very hard to be your home away from home. We want our guests to know that will will bend over backwards to accommodate their needs. Thank you for noticing the towels, they're 15 lb towels. They are a little more expensive, but our guests are worth it. The very best compliment a hotel can get from a guest is..... that they will return. So thank you for being a loyal guest. We will always work hard to keep your trust. So until next time...we will keep the cookies warm for you. Aaron Girrens General Manager

"Excellent value with great service"

5
26/12/2017

The person during check-in was very helpful for explaining services. A very nice place for the price. I travel frequently around the country and have recommended this particular location to others whom visit the area. I am glad to have found this GEM during a previous stay on a business trip. The location was once a Hampton Inn and has the same breakfast set-up, but is now a Best Western PLUS.

"Excellent hotel!"

5
25/12/2017

This hotel is as excellent as it was last year when we stayed here. The lobby and breakfast areas are spacious, clean and beautifully decorated. Our room and bathroom were clean and spacious. The bed was comfortable, the towels snowy white. The shower worked great, as well as the heat. The staff were friendly and helpful. Breakfast was awesome: fresh scrambled eggs, sausages, ham, biscuits & gravy, pancake machine, plus all the usual pastries, yogurt, fruit, juice, etc. Check in was a breeze with coffee and fresh cookies available. We highly recommend this hotel and will be back again.

"Excellent!"

5
19/12/2017

We like to stay here. It is clean, comfortable and the staff is very friendly. They have a delicious breakfast. They have an airport shuttle. Internet is fast and easy to use. Haven't used outdoor pool or the exercise room.

"A lovely visit"

5
18/12/2017

Absolutely loved the room, it was clean, comfortable, and the staff at arrival and check out were absolutely delightful! Everyone was very friendly at the front desk, and the breakfast that morning was delicious!

"Great Place to stay"

5
18/12/2017

Very good and clean place to stay. Friendly staff to check us in and out and shuttle driver was very nice. Breakfast was served later in the morning which we really liked. Beds are very very comfy. Price was very affordable as well. We liked the 2 items from pantry when we checked in also and the cookies at checkin were a nice touch too!

"Short Trip"

5
16/12/2017

Found a motor home in Wichita, Kansas that I was interested in so I flew there to check it out. Because of the late arrival time I needed a place to stay but din't want a hotel right by the airport. Found that the Best Western Plus was close but not to far away so I booked my stay and was very, very delighted with the experience. Check in was fast, very clean and comfortable room. The next morning breakfast was on the house and quality and selection was also very good. I purchased the motor home and my wife and I are flying back in several weeks to pick it up and drive it back to our home. We will be stay there again when we return. Thanks for the enjoyable experience!

"Best hotel in town"

5
12/12/2017

Extremely nice and helpful staff, clean rooms, great breakfast.....10 out of 10!!! Lobby very clean and front desk staff always go out of their water to make our stay enjoyable and fun....only place I will ever stay while traveling!!!!

"Hard to find a better Best Western"

5
12/12/2017

Well located for anything in west Wichita, the airport, or downtown. Easy access to major crossroads across and around Wichita. Our room was comfortable and quiet. Standard breakfast for BW but seating area is better than most. Quality equipment in the fitness room. Daily paper provided and coffee and tea always available. Charging station provided for electric and hybrid plug-in vehicles.

"Business trip"

5
08/12/2017

Another stay here for business and another great stay, The rooms are very clean and the staff is over the top helpful! Breakfast is very nicely done as well. Now for the best part: I checked out of my room and went about my day .about 2:00 I noticed that I didn't have my newly purchased battery pack. I realized that I had left it charging in my room and had left it... I knew I was going to catch some grief for losing it since I had just bought it to replace another battery pack that I had also "left" somewhere... I went back to the hotel and housekeeping had just started on my room and sure enough it was right where I left it. Very nicely done by your trustworthy staff. It would have been really simple to say oh no not here and go on about their day but they went the extra mile! Thanks again!

"nice room, better if on quiet side. weekend supervisor likes to yell at staff in front of guests."

3
05/12/2017

rooms nice, could be quieter if not on hiway side. weekend supervisor likes to yell at staff and belittle in front of guests, shame! breakfast was great. nicely decorated and very clean. would have come back but manager was demeaning to staff.

"First trip to Wichita, KS"

4
05/12/2017

Nice hotel in good location. GPS directions took us to wrong location. Clean, professional staff. Only problem experienced was connection to internet. Staff was painting drive way in front of main entrance and had to taped off.

"EXCELLENT PLACE TO STAY"

5
04/12/2017

Our stay was EXCELLENT in every way. The hotel was very clean, staff very friendly and helpful. Breakfast was excellent. Love the cookies everyday. The soup was extra nice after a long day. I will recommend this hotel to everyone.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
ruthp215, Thank you for that..EXCELLENT.. review. I have an awesome staff. Everyone here loves their job and it shows. We just started putting out soup in the afternoon. We are always looking for new ways to improve the guest experience. After all, that's what it's all about. Thank you for noticing and thank you for the recommendation. We hope to see you again soon.. Aaron Girrens General Manager

"Traveling dual"

5
04/12/2017

We loved everything about the hotel. Our stay was excellent, breakfast was delicious and the beds were awesome. No noise compliant, it was a great stay and would stay here over and over again. The VIP treatment was the best.

"The Friendliest Staff Ever!!"

5
01/12/2017

I wish I had a picture to post, this Hotel is Fantastic! My husband and I stayed one night there before going on a 15 day cruise. It was wonderful! We had a great night's sleep and a Super Breakfast! After the cruise we stayed one night there before returning to our home town. This is probably the cleanest Hotel we have ever stayed in! I said how friendly the staff was because everyone was smiling asking how you were doing, if everything was ok? Reminding us to enjoy the Breakfast and the Breakfast is worth just going there to eat Breakfast!! I mean they have have everything! The staff again is the best, I just can't say enough about them. I wasn't feeling the best, i caught a cold on the cruise, but they made you feel so good cause they genuinely were interested in you! And smiling all the time! Great place! This is a must stay if you are flying out of Wichita! They can take you to the Airport, you can leave your vehicle at the Hotel while you are gone and they can pick you up when you get back. Super Great Place!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
dgaleshome, Thank you so very much for that wonderful review. We all work very hard to make our hotel an oasis for our road weary travelers. There are so many choices in Wichita, when you choose us, we take that responsibility very seriously. We want to make sure that you can say " I made the right choice ". Reviews like this let us know that all of our hard work is worth the effort. So thank you again for that awesome review. Until the next time...we will keep those cookies warm. Aaron Girrens General Manager

"Clean, comfortable, and very friendly staff"

5
29/11/2017

Stayed here for 10 days in November. The whole place was clean and well kept. The room was very comfortable,and the bed was great. Breakfast was available every morning with enough variety to keep me from going out, from biscuits, gravy, two kind of scrambled eggs (plain and loaded), a variety of meat that was different each day, including different sausages, ham, and country fried steak on Mondays. There was also an automatic pancake maker, plus bagels, pastries, and of course cereals and oatmeal. The entire staff was very nice and friendly. Unfortunately I don't remember all of their names but Sausha and Lakeisha were always terrific.

"Great Value"

4
29/11/2017

Very good hotel stay, great value, reasonable rate. Bed was comfortable, plenty of hot water. Hot breakfast is better than average. Outdoor pool was closed due to the time of the year, but looked ok. Located right off of the highway, close to restaurants.

"Frustrated Diamond member"

3
29/11/2017

Poor service at check in and out. It took me over 20 minutes to check in. The clerk was too busy running back and forth taking care of guest already in their room. I finally had to ask her to please get me checked in so I could get my disabled dad to the room. Room was very nice and comfortable. Cold breakfast bar. Food would have been great if it was at least warm. Don't know that I would stay again.

"Very late arrival"

5
28/11/2017

My flight from Houston got me into Wichita at 1:30 AM. I had stayed at this hotel before and knew that the room would be awesome, staff polite, and QUIET! Sure enough. Not disappointed and was able to curl into a comfy bed.

"Luxury without the price tag "

5
27/11/2017

Close to a couple of Universities this excellent facility ticks all the boxes. It is clean, staff are very helpful and the breakfast setup makes for a great start to the day. Having stayed at a similar priced hotel earlier we were so impressed when checking in here...and then booked again!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Ayreball, Thank you...for ticking all the boxes. Reviews like this let us know that all our hard work, new ideas and better ways of doing things gets noticed. I think that our biggest secret is that we remember.. We are in the hospitality business. When you choose us, we will not let you down. Thank you and come back and see us soon. Aaron Girrens General Manager.

"Great place for family"

5
23/11/2017

This is an excellent hotel. The staff are especially courteous and thoughtful which made check-in after a long drive very comfortable. Lakisha was very helpful with additional room key for our family. The next morning Sausha was particularly friendly and helped us after breakfast with the Fitness center. Overall, A++ stay. Look forward to the next visit.

"Great stay."

5
23/11/2017

Very friendly staff. Good breakfast (great coffee too). The heating/cooling was a little noisy, but not enough to disturb my sleep. Hotel and room were much nicer than my expectations. I will be back for sure!

"Great place, Great people and good value"

5
21/11/2017

The online reservation was slick and checking in at the hotel was even easier. This was the first time my wife and I stayed at this hotel and our immediate impression was how quiet the hotel was. Not that the hotel wasn't busy, but the building itself seemed to absorb the every day noise of people. The management and staff were extremely helpful and appeared really happy to serve, their smiles were truly infectious. I'll stay here again

"Great Stay"

5
15/11/2017

This hotel was very clean and well maintained. The staff were very professional and helpful. The entrance was a little tricky to find but the convenience of being close to the airport more than compensate for the entrance issue. This was a great place to stay at a very reasonable rate.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Donas, Thank you for your recent review of our hotel. The construction is almost over!! All of the entrances to the hotel are open. It can be a little tricky with the occasional lane closures, but almost done. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Wonderful stay!!"

5
12/11/2017

The room was amazing!! I had recently stayed at a Best Western Plus while staying in MN and was so impressed decided to stay again but this time in Witchita-as we were heading back home again. The room was Very clean and quiet. The bed was incredibly comfortable as were the pillows!! For me it felt luxurious. They also had fresh cookies at the front check in desk. The staff were friendly and so helpful. I was traveling with my 81 yr-old mother and was really hoping for first floor accommodations even though I hadn't booked in advance and they were able to do just that !! The breakfast was very good with lots of choices!! Hot cereal/cold cereal, 2 kinda of scrambled eggs, ham and sausage, Home fries, gravy, Fresh fruit and much more! I'd definitely stay here again and encourage others to do the same!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
jessiejoycem, Wow, what an awesome review. Everyone here strives to provide all of our guests with a quiet, clean and trouble free stay. Ana, my breakfast attendant comes in at 5:00 am to get breakfast ready. She loves to see reviews on her breakfast. The very best compliment a guest can give a hotel , is that they will return. We value your loyalty and will make sure that you always want to return. Thank you for staying with us. We hope to see you again soon, ....We'll keep those cookies warm Aaron Girrens General Manager

"Great hotel"

5
12/11/2017

Wonderful new hotel. Great location. Clean, good breakfast, great price. Stayed here for a last minute trip. Was very pleased with the service, the quality of the rooms and they had a very good breakfast. Nice new property. Check in staff was friendly.

"Best, Best Western ever!"

5
12/11/2017

Great friendly hotel staff, Rooms were clean, beds comfy, and the water pressure in the shower was awesome. I have to disagree with the review of a "typical" breakfast buffet. Was one of the best we've ever enjoyed, LOTS of choices, hot, delicious, and lots of room in the dining area. The fresh baked chocolate chip cookies in the afternoon, evening were fabulous. Great location. We stayed 3 nights and will definitely stay again.

"Great Wolf Lodge vacation"

4
12/11/2017

The check in process went smoothly with quick acknowledgement of our reservation. Paperwork was concise and easy to understand, even with our road-weary attitudes. The rooms were adequate, tho a bit cramped for company. The check out process was equally easy, and the breakfast was ample. I especially liked the 'loaded' scrambled eggs. The manager was at the counter at check out, and was extremely helpful in getting us back on the road through all the confusing construction.

"Cean ,clean and more clean"

5
09/11/2017

We spent two nights here and were thoroughly impressed.Ss we awoke this a.m.,we opened our curtains to see some employee out in the yard picking up trash along their fence with a reacher grabber.I remarked to my wife , any business that does that little bit of detail is first class.When we left for the day to do our business,one man was pressuring washing ,sweeping ,vacumming the entire front.When we returned,he was still working .The room was clean ,neat,the rewards program is awesome because points never expire.Front lobby staff was excellent and very helpful.Breakfast was exceptionally good for hotel breakfast.Complimentary fresh beaked cookies and bottle water.USA Today paper was free.Will stay here again

"Very Pleased"

5
08/11/2017

We visit Wichita often and have stayed in several different places though the years. I am so glad we found the Best Western Plus. It is clean, the staff is so nice. Breakfast and coffee or good. Convenient to so many things. Best of all is is close to our son's house. We will become regulars here. Great experience and the staff as I said or so nice and very helpful. Prices are also better than most in the area. This is a very good place to stay.

"Best experience ever!"

5
07/11/2017

The room , lobby and hallways were clean. Typical breakfast buffet. This was the friendliest staff I have ever encountered. The front desk and maids always had a smile on their face and spoke to everyone.

"November 4-6, 2017"

5
06/11/2017

Staff was cheerful and helpful. The rooms were comfortable and breakfast had a good selection of choices. The rooms were quiet and well maintained. The bath towels were soft and clean. If in the area I would stay again.

"Great Place for the Price"

5
05/11/2017

Wonderful place for the price will use again if in the area. I stay in a lot of motels and this was one of best I have stayed in for the price great service. would recommend this in a heartbeat for an occasion whether work or vacationing

"Excellent"

5
01/11/2017

First time I have stayed in a Best Western in several years and the experience was excellent from start to finish. The front desk staff was polite, efficient, and helpful with several special requests. The condition of the room was perfect. The internet was instantly available and fast. I will stay here against next time I am in Wichita.

"Had a Great Experance."

5
26/10/2017

The front desk was very helpful, I was having issues turning off my closed captioning, The called out maintenance after hours to come fix it. Wow what service I was surprised by the cookies at the front desk, and the grab bags at breakfast time. Will be staying again

"best western plus"

5
23/10/2017

we were very pleased with all aspects of our stay an we will stay here next visit to wichita kn. we only stay in best western plus motels if one is in the city we are visiting. this one is one of the better plus motels but all have been acceptable. we are experienced travelers.

"Last minute, good price!"

5
22/10/2017

I booked room online fast and easy, I got as better price. The service was very good at 11 o'clock at night and the got my reservations very quick online. I was able to book with my reward even though I didn't have my number hand.I enjoyed the late check out the most of all.

"Very clean and roomey!"

5
22/10/2017

We flow into airport very late at night, was worried about getting a shuttle to motel. Told motel our arrival time, and shuttle was setting there waiting on us. Room was very clean, check in was easy. Front desk helped us with a pizza del. order. Breakfast was good the next morning too!

"Would definitely stay again"

5
21/10/2017

Everything was excellent. Clean room, large clean bathroom with tub/shower. Good breakfast. Only thing that could be done to make things better would be switching to a better breakfast meat. Whatever they served was not at all appetizing. How about a good breakfast sausage or bacon?

"Second stay"

4
19/10/2017

Overall, the hotel is a good experience. The only cautionary is to watch your bill at the time of checkout. We have stayed here twice in the last 3 months and both times experienced over billing at the time of checkout. These over charges were corrected when brought to the attention of the morning desk clerk. However, given that it's happened twice in 3 months makes me question if this is actually a regular practice of the hotel as opposed to an accident.

"Excellent service for a group"

5
17/10/2017

Great place for a group to stay on short notice. We had a block of rooms that allowed everyone to stay in the same location. It worked out perfectly including using the great meeting room on site. Breakfast was great as well.

"An excellent stay"

5
15/10/2017

A welcomed respite after a busy day. This motel boast a high level of service and amenities. Right from the outset we were made to feel welcomed with every need being accommodated. Despite the close proximity to the airport the noise was not intrusive. I would stay there again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Phil, Thank you for that review. We work hard to provide our guests with a clean, quiet, comfortable, and trouble free oasis from the road. The entire staff is dedicated to the guest experience. We want you to know that you are appreciated and that you made the right decision. So thank you again for choosing us and we hope to see you again. Aaron Girrens General Manager

"santa fe road trip"

5
14/10/2017

loved this hotel ...by far the best value on our recent road trip..would definitely seek out a best western plus if available. the breakfast was great, the room really lovely and the hotel in general was very appealing

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
818maureenr, Thank you for taking the time to to let us know about your recent stay. The entire staff strives to make our guests feel at home and welcome. After all you could have stayed anywhere. When you choose us, we will do our very best to make sure that you can relax knowing that you made the right decision. So thank you and we look forward to seeing you again soon. Aaron Girrens General Manager

"Helpfullness of staff"

5
14/10/2017

I realized I had forgotten my pillow on our way home. I call the desk and they had someone look for it, it was found and they offered to mail it to me. I received it in a few days, I really appreciated the extra helpfullness of the staff. Will stay there again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
priscilla, Thank you and getting your pillow back to you was no problem at all. The best compliment that a hotel can get is that a guest will return. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Nice Hotel but Check your Bill for Sneaky Extra Charges"

4
12/10/2017

This is a nice hotel and the staff were all very friendly and professional. They lost 5-star status with me when I reviewed my bill and noticed an unexpected extra "Local Charge" of $1.50 listed beneath the taxes. Inquired at the front desk and was told this was an extra charge for the room safe. That was unacceptable as there was no notice of this charge up front when I made the reservation (nor did I use the safe). Trying to sneak in extra charges like this is what gives some hotels a bad name. All the room amenities should be included in the room rate. For example, I'm not charged an extra $1 for the TV or $2 for the refrigerator or $1.50 for bath towels -- nor should I be. I asked the front desk clerk to remove the charge and to her credit, she did so immediately. I'd stay at this hotel again, but would prefer that hotel management drop such sneaky extra charges -- if that income is truly needed then be honest and raise the room rate accordingly.

"Extremely satisfied"

5
12/10/2017

I was extremely satisfied with the hotel staff and facility. The facility was clean and smelled fresh. The breakfast was fresh and delicious. The cookies were delicious. Will definitely stay at this hotel again.

"Nice Hotel, Friendly Staff"

4
09/10/2017

We visit Wichita on a regular basis to visit our daughter in college and have stayed at several different hotels. This hotel is quite nice. The staff is friendly, the hotel is clean (it was recently renovated), and it is very quiet. You can tell even just getting off the elevator at your floor, that the halls and rooms are very soundproof. Breakfast buffet was plentiful, offering a wide variety including several different types of fruit, a pancake maker, different meats and eggs and different coffees to choose from. Two different staff members came around during breakfast to check on our stay. My only comment would be that the bed was rather dipped in the middle, but both my husband and I still got a good night's sleep. I actually just talked to a staff member and she asked me for my room number. The covers and pillows were great. Would definitely stay here again. :)

"Exceptional Experience"

5
07/10/2017

We've stayed at this hotel numerous times in the past, but during those stays, the hotel was a Hampton Inn. I'm happy to report that under new ownership, management and brand name, this hotel is as nice as ever. Our stay was pleasant at every level; the room was quiet and comfortable, the check-in experience efficient and friendly and the breakfast was equal to the best we've had at other hotel brands. We were pleased at the facility's cleanliness and updated appearance. Parking spaces are plentiful and there is better-than-average security lighting throughout the parking lot. At this time, there is road construction along the Kellogg Avenue and West Street areas which is a hindrance to easy access to the hotel, but it's not the hotel's fault. I look at it as an improvement for the future and once complete, it will serve as an advantage for hotel access. The way I see it, the hotel's employees' great attitudes more than compensate for the minor inconvenience of easy access at this time. My wife and I certainly recommend this fine facility in west Wichita. We'll be back.

"WOW outstanding. Great staff they all are part of the team."

5
05/10/2017

Traveling with my brother. I have stayed at many hotels, this has to be the best ever. My brother has also been spending a lot of time in hotels traveling between Ohio and Florida as his home suffered damage from a recent hurricane. As we entered the hotel we were greeted with smiles. We found out that we were all ready checked in. The breakfast is outstanding. I am an early riser and got to hang out with "Toni" the night clerk. She is a very nice lady. Great conversations. I was also supprised to see the office manager working the desk on the weekend. Has an EV charging station, WOW

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Jerry, Thank you so very much for this awesome review. We love all of our reviews, but sometimes you get one that lets us know that all of our preparation and hard work is worth it. We work very hard to provide all of our guests with a quiet, clean, and inviting oasis from their travels. Thank you for this review and the very nice email. I have shared them with all of the staff. It really made everyone's day. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Does not return call"

3
04/10/2017

Eveything was fine except when they said that they will return your call regarding missing item (charger in my case) and they never did return my call twice. I wonder if they found my charger or not. i just wanted to know thats all.

"awesome value compared to other options in the area."

5
02/10/2017

This place appears newly remodeled, the staff is friendly and very helpful, and it is clean and welcoming. I highly recommend this location, this is our second time we have stayed here, and both times were our experience was excellent. It was as nice or nicer than many higher priced options.

"NIce place, and great staff"

4
29/09/2017

Very pleasant place to stay, comfortable bed, WiFi that works, and the free breakfast was pretty good. But stay away from the coffee, way too strong, unless you like the Starbucks kind of burnt coffee.

"Quiet Rooms, good staff."

4
26/09/2017

Rooms were quiet, beds comfortable, bathrooms clean. Breakfast was a bit on the scanty side, but filling and healthy. Everything worked in the room and temperature was very controllable. Had a nice stay and was well rested.

"Parts to the AC Unit in my room"

1
25/09/2017

I have stayed at this Best Western on many occasions, and never had bad service until now... The AC unit did not cool room off, was not offered a new room. Parts to the AC unit laying on floor (crazy). Someone came into my room around 8:30 unannounced I guest that was a wake up call that I did not order. I told the front desk about it and was told she would look into it. I thought things was fixed but at 10:45 after taking a shower standing in the nude a housekeeper came into my room again unannounced and seen me in the buff (very crazy) I said to her I am still here shut the door. I then called the front desk again to ask what check out time was, maybe I was late and to find out I still had a hour and half.. My shower had a pressure issue, I got a email from someone at the hotel who said sorry about your stay I can give you 250 points on your rewards. Really 250 points, well I will stay at the other Best Western down the street and will not stay at this property again. Thanks for the 250 Reward points

"Great stay"

5
25/09/2017

On line reservation was all processed when we arrived. Everything was clean and fresh. Google maps gave us a roundabout way of getting there but returning to the highway the next morning was a breeze. The breakfast was GREAT!

"Great Place"

5
22/09/2017

Extremely helpful and consientious staff make each stay here very pleasant. Have stayed at this hotel several times in the last few months and each room has been clean and well kept. Very good value, as well.

"Loved it!"

5
21/09/2017

When I arrived, the staff were warm and welcoming, and helpful. I was given an upgrade because of my rewards status, and the room was a large King suite, with a comfortable bed, and was very clean and comfortable overall. The pool was heated, and warm enough to go right in without feeling the shock of an initial cold zap to your body. The breakfast was beyond my expectations, with 2 kinds of scrambled eggs, one like a Denver omelet scramble, there was also ham and sausage, and biscuits and gravy, and a number of other items. I was extremely happy with my stay, and I will be coming back!

"Friendly Staff"

4
21/09/2017

We were traveling and called Best Western to find out what was in the area. Hotel is on a one-way street so it was a little confusing to get there. A large tree obstructed the view until we passed the hotel. Eventually found our way back. The staff was extremely friendly and helpful during check in and check out.

""Best" Western - I think not ..."

1
20/09/2017

I used to think that I could be assured of getting a quality experience at Best Western. I no longer believe it. The worst thing that happened during my recent visit was to be awakened at 5:00 A.M. by the smoke alarm. After checking things out and determining that the hotel was not on fire, I attempted to go back to sleep. I was not able to do so. The smoke alarm went off again at 7:50 A.M. Same song, second verse, I guess. When I was checking out, I voiced my complaints to the clerk. All I got for my efforts was some eye-rolling and a half-assed apology. I thought the clerk's reaction to my comments was unnecessarily rude. She did admit that the incidents with the smoke alarms were all their fault. There were also some minor annoyances which cropped up during my visit. When I checked in, I was told that there were complimentary cookies available in the lobby. After supper, I went to get a cookie but they were all gone. Apparently, no more were available. The TV remote was of an inferior quality. When I attempted to enter a channel number, it would instead jump to the previous channel. I finally gave up and just used the Up Channel and Down Channel buttons to change channels. Also, there was no on-screen program listing available. As for the breakfast: if you like cold eggs, you will love their breakfast. All in all, my experience is not what I have come to expect from Best Western. I will stay at the Motel 6 before I return to this Best Western. At Motel 6, at least I have lowered expectations going in.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear L Buckley, Thank you for your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Aaron Girrens General Manager

"I'LL BE BACK"

5
20/09/2017

Great hotel. Helpful, kind & happy employees. Clean and comfortable room. Airport shuttle, nice ride and felt safe. I stay in hotels alone and the feeling that I am as safe as possible is high on my list of priorities. This hotel met my expectations in every category. Safety, comfort, quietness, cleanliness, happy, kind and helpful employees, convenience of ice & vending machines. Great place to stay and convenient to the airport.

"excellent stay experience"

5
18/09/2017

The staff is friendly and helpful. The rooms are nice and clean. There is a full hot continental breakfast with a express to-go bag option. The hotel is located close to downtown and the airport. Freshly baked toll house cookies are the best.

"Best place in Wichita "

5
14/09/2017

I'm a frequent traveler to Wichita and after my second time staying here I felt necessary to write a review. This place has outstanding service. The front desk people are attentive and understand what makes a customer happy. Julie in particular was terrific. She treated me like I was a guest in her home. Amenities are great. There's a fitness center with cardio machines and weights. The free breakfast is just about perfect giving a variety of choices. Pool is nice as well. The rooms are large with a fridge and microwave. I had a nice bed with comfortable linens. Bathrooms are good size as well. Ultimately, this is a great spot near the middle of wherever in Wichita you might need to be. Stay here!

"Clean and Convenient"

5
13/09/2017

Had a business meeting on the west side of town and spent the night here. Easy to get to...good price. Checking was smooth, rooms were clean and nice amenities. Beds were very comfortable and the lighting was good. Breakfast was also good. I'll be returning!

"Prefect stop over"

4
12/09/2017

Traveling cross country vua our Harley, this was a perfect stop after a day of riding. Right off hwy, restaurant in walking distance. Room large, spacious bathroom. Bed very comfy. Staff very friendly. Only negative at this property is there is no guest laundry. .

"Great Value for the Money"

5
12/09/2017

Best Western is always clean, comfortable and friendly! Love the fact that parking, internet and breakfast are always free! Best Western is usually in very convenient locations, easy access to major highways.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Grace, Thank you for being a loyal Best Western guest and reward member. We like to think that we do it better than the rest. So thank you for choosing us and we look forward to seeing you again. Aaron Girrens General Manager

"Excellent hotel and staffs !!!"

5
11/09/2017

Hello, I am writing to appreciate the great service I received in my recent stay . I came to Wichita last August and stayed in the same hotel for two weeks. I enjoyed the stay. Room was very clean and comfortable. The staffs were very friendly! So this year I decided to stay at this hotel again and everything is excellent! The front desk and the general manager are extremely helpful and friendly. I feel I'm being warmly welcomed ! I'm very sure best western plus airport Wichita will be my go to hotel when I visit Wichita and I will recommend it to my friends. With the great manager and staffs there is no doubt there will be keep growing business! Thanks for your service team! Yuhua from Canada

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Miss Li, Thank you for that awesome review!! We enjoyed having you as much as you enjoyed staying with us. My entire staff is dedicated to providing our guests with a home away from home. With all the choices that you have in Wichita, when you choose us we will make sure that your stay is enjoyable and trouble free. We look forward to seeing you again, you are welcome anytime. So thank you for choosing us. Aaron Girrens General Manager

"Amazing"

5
07/09/2017

Clean rooms, good breakfast, but the staff.... really though. We lost a gold wedding band in the shrubs. Tony helped us look, Julie and others looked too. We had to leave before we found it but they took my information and said they will continue to look and alerted all employees! They've gone above and beyond.

"Clean Room and Best Service in Wichita"

5
05/09/2017

This hotel had very clean rooms, which is a very big deal to us. They had fresh cookies at the front desk, and free coffee 24/7. There is a full breakfast, which was actually delicious. Towels are thick and smell fresh. Every employee is friendly and accommodating. I did not know about a Best Western Plus, but I am glad I know about them now. The rooms are great! They also have a fitness room. We had a great rate as well. If you are staying in west Wichita, this is a great choice.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
MaudeJennings, Thank you for taking the time to review our hotel. We were happy to introduce you to our Best Western Plus. Elva my housekeeping manager and her department are the best in town. They keep the hotel spotless. The towels we use are the 15lbs cotton towels. Thank you for noticing. They might cost a little more, but we think our guests are worth it. Thank you for choosing us. We hope that your travel bring you back to us soon. Aaron Girrens General Manager

"Surprised.... and Delighted!"

5
05/09/2017

Oh were we tired. 14 hours on the road and we just couldn't go any further. Checked for the Best Western Plus closest to us and Google directed us to this location. (Remind me to send a thank you note to Google) There was plenty of good sized parking spaces for our Texas size truck. Always a relief! Check-in Desk: When we arrived I couldn't help but over hear how gently Liya was helping the couple before us check in. They are on a month long trip through the US and their first language is German. She went over each question she needed to ask slowly, and politely repeated herself when necessary. It is exactly how I would want to be treated if I were in Germany checking into a Best Western Plus. When it was my turn, she apologized for the delay. Oh, by the way, Liya was also making fresh coffee and baking cookies all while checking in her guests. The room was on the high side of a BWP experience. The shower has the wide-spray shower head. Soaps and amenities are way above average. The soap has a wonderful citrus smell. I could write more, but this is getting too long. Ask for a room on the top floor away from elevators and on the back side of the hotel. Don't miss the pancake maker at the breakfast buffet. Very cool.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Candy R, Thank you very much for that Texas sized review!! All of our employees are happy to assist any guest with any issue they might have. After all, we are in the hospitality business. With all the choices that you have out there, when you choose us, we take that responsibility seriously. We want you to be happy with every aspect of you stay with us. We believe that the details matter. That everything counts from the moment you check in to the amenities in the room, to the breakfast in the morning. We want everything to be right. So thank you for your feedback and your patronage. We hope to see you again soon. We'll keep those cookies warm for you.... Aaron Girrens General Manager

"Doctor app & family visit"

5
02/09/2017

My doctor appointment are at the VA Hospital. But My family lives in Goddard. So this motel is the half way point for both. It's also very clean & friendly. They also serve a hot breakfast, so we don't have to find a restaurant any where.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
briansP1019US Thank you for taking the time to review our hotel, especially with everything you had going on. I was happy to see that we could accommodate your needs. We try very hard to be a friendly, quiet, clean and relaxing oasis for our guests. Almost everyone wants to start their day with a good breakfast, so we put out a great one. Hot and cold items. Sausage gravy and biscuits, two kinds of eggs, two choices of breakfast meats, and potatoes. We also have gluten free and dairy free items. Thank you for staying with us and we hope to see you again soon. Aaron Girrens, General Manager

"Great job"

5
29/08/2017

My stay was very pleasant wright from walking through the door at reception clean near and tidy very hopefull and confident in there job to direction to my room as well as direction to where I could find some good food for dinner

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Benjamin, Thank you for taking the time to review our hotel. Even though I tell my staff every day that they're doing a great job, they love it when a guest takes the time to let them know that as well. Thank you for choosing us. We hope to see you again soon, and ....We'll kep those cookies warm for you. Aaron Girrens General Manager

"2nd time there!"

5
28/08/2017

We love staying with your hotel!! Pool is always ready towels always handy!! And your staff is great!! The gentleman that maintains pool so very accommodating!! In fact your whole staff makes sure we always have what we need and more!! See you again!!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
jeanlouiseb2017, We LOVE that you love staying with us!! Thank you for the awesome review and thank you for being a loyal Best Western Wichita West Airport Inn guest. Wow, it makes us all proud when we get a review like this. Especially from a repeat guest. After all, the best compliment a hotel can receive, is for a guest to return. So thank you again and we hope that your travels bring you back soon.

"Hotel Rating Best Western Plus Airport Inn Wichita"

4
28/08/2017

Nice place, would stay again. Checked in late with no reservation, hassle free. Room was on bottom floor which was convenient for late check in. Breakfast had nice selection and checkout was quick. Looked up room on website while in route, but had to ask for the internet rate b/c rate quoted by receptionist was $20 per night higher. Pays to ask. Nice overall experience.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
981joeyk Thank you for the nice review. We work hard to provide our road weary guests with a comfortable, quiet oasis from the highway. Ana, my breakfast attendant takes great pride in making sure that our guests get a hot breakfast to start their day. You have a lot of choices out there, so thank you for choosing us. We hope to see you again soon. Aaron Girrens General Manager

"Could have better legal knowledge of service dogs"

3
27/08/2017

They need more training for their staff on service dogs. But other than that the stay was ok. The beds were a little hard, and the internet sucked. My husband couldn't connect, neither could our tablet.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
ambermK1669RK, I am very sorry that you had any kind of issue, especially in regards to your service animal. I have spoke with the front desk agent in question, and to the rest of my front desk staff as well. We now have a laminated copy of the clarification of the ADA rules concerning service dogs. Our internet service provider was having outage problems beyond our control during your stay. It appears that the construction down the street was causing the issue. I hope that we might have another chance to provide you with a trouble free stay. Thank you for choosing us. Aaron Girrens General Manager

"Great price, sleep quality and location"

5
21/08/2017

We were looking for a hotel not too far from Wichita downtown but without the hassle of having to pay extra for parking. Done and done! This place a comfortable 10/12-minute drive from Wichita downtown, old town, Wichita Art Museum, Botanica, Keeper of the Plains, etc.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for taking the time out of your day to let us know about your stay. I agree, this is the best place to stay when visiting Wichita and taking in the sights or events downtown. We will, of course provide shuttle service to any of the downtown venues. We want our guests to enjoy themselves, so come on in and relax. Leave the driving to us. Thank you for the awesome review. We hope to see you again soon and......We'll keep the cookies warm. Aaron Girrens General Manager

"Outstanding facility"

5
19/08/2017

For the price I paid, this hotel is my favorite place to stay when I travel to Wichita for business. The staff is friendly and the facility is top notch. Despite being right on a highway, it was quiet and peaceful.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Byron, We love our repeat guests. After all, the best compliment that you can give a hotel is to return. So thank you for being a loyal Best Western Wichita West Airport Inn guest. We look forward to seeing you again, and......We'll keep those cookies warm for you. Aaron Girrens General Manager

"Hidden diamond"

5
19/08/2017

We made no reservations to stay but looked up rates online. We arrived and told staff we didn't have a reservation and they checked to see if they had rooms available for the week we needed to stay. They did but unfortunately every night was a different price. Other than that, it had easy and almost private access to the hotel. They had a side street that dead ended into their parking lot. The breakfast was amazing! Many options and they had an automatic pancake machine. Very yummy! The name "airport" made me think they were closer to the airport than they really were but I did enjoy location and traveling to the airport would be minimal if needed. (We traveled by car and did not need to travel to airport). They also had a shuttle service that we did not need to use so I don't have any information on it. Proximity to my destination in Wichita was my priority and would stay here again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
413arianag, Thank you for choosing us. I was happy to see that we were able to accommodate you and your needs. A lot of our guests have said that they love our quiet corner off the highway. We try to provide our guest with travelers oasis from the road, a home away from home. A place to relax, recharge, and get a great breakfast before starting your day. Thank you for staying with us and we hope to see you again soon. Aaron Girrens General Manager

"Pleasant and Comfortable"

4
17/08/2017

This is a nice hotel for the money. The staff was pleasant and the rooms were clean and nicely decorated. The location is good, halfway between downtown and the airport. The staff was especially friendly. The only downside was the giant and extra thick pillows. (ask for replacements).

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
James, Thank you for taking the time out of your day to review our hotel. I'm glad that you enjoyed your stay with us. We try very hard to provide a quite, clean and comfortable oasis for our guests. My staff is always eager to please and will go the extra mile to ensure a trouble free stay. Those pillows are a little thick. You will be happy to learn that we are in the process of putting two pillow types in every room. We look forward to seeing you again. Aaron Girrens General Manager

"Everything a Hotel Stay Should be!"

5
16/08/2017

This non-smoking, pet-free property is one of the best we've stayed at. Our room was clean and well-maintained. Unlike the Best Western in Aurora, CO, there were no funky odors or scary stains. Unlike the pricey Hilton in Colorado Springs, we couldn't hear a bit of highway noise. Unlike the La Quinta in Granbury, TX, the sheets were clean when we pulled back the covers for the night. Thank you, Best Western for setting the standard for what a hotel stay should be.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
SimpleBlessings, This is one of the best, most humorous reviews that I have ever read. I have to say it gave me a chuckle. Thank you for this awesome review. You have a lot of choices out there, when you choose us, we take that responsibility seriously. Unlike the other hotels that you mentioned, we want you to feel like you received a great value for your accommodation dollar. After all it's the only reason that we are here. So thank you choosing us, we hope to see you again, and.....We'll keep those cookies warm for you. Aaron Girrens General Manger

"Pleasantly surprised!"

5
14/08/2017

My husband had to fly out of Wichita and we were somewhat skeptical of staying at a Best Western after a horrible stay at the Best Western in Manhattan, Kansas.....but because of a credit received, we took a chance. What an absolutely pleasant surprise!! Very clean and convenient to the airport or needing to leave Wichita. Breakfast offered the usual standard buffet but instead on Waffles they offered Pancakes that you make yourself! Staff was very attentive from checking in to making sure the breakfast was well supplied.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
willydog, We were glad that we surprised you. We will always go that extra mile to provide our guests with a pleasant and enjoyable experience. We want you to know that when you choose us, you have made a great decision. We try to be more than "just a hotel". We want to give our guests a home away from home. A place to relax, unwind get a good nights sleep and a tasty hot breakfast in the morning. So thank you for choosing us. We hope to see you again and....We'll keep those cookies warm for you. Aaron Girrens General Manager

"Accommodating!"

5
14/08/2017

Had all the standard amenities, very well kept, helpful and friendly staff, great location! Best Western is my go-to hotel for a fantastic experience and great rewards! We'll return to this location year after year!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for the great review! My housekeeping staff goes above and beyond to keep our hotel clean. A lot of our guests guest, especially tired ones, are happy to see that we are surrounded by restaurants, and shops of various kinds. It make getting a quick meal, or re-supplying road snacks quick and painless. Thank you for choosing us and we hope that you travels bring you back soon. Aaron Girrens General Manager

"Great Experience"

4
10/08/2017

Everything was awesome at this hotel. Best part was staff, were very happy and helpful. They seemed happy to be there and happy to help. Will definitely stay again if we are ever in the area again. Thanks for a great stay!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for taking the time to let us know how your stay went. We love to see happy guests. My entire staff is dedicated to ensuring that every guest enjoys their stay and gets a great value for their accommodation dollar. The best compliment you can give a hotel is that you will return. So thank you and we hope to see you again soon. Aaron Girrens General Manager

"Best place in Wichita!"

5
10/08/2017

Arrived and was greeted by the sweetest gal. Her name began with an L I believe. Our stay was nice, rooms clean and comfortable. The next morning we had a hot yummy breakfast before a shuttle from the hotel took us to the airport! Best part they even picked us up when we returned 3 days later!

"Everything nice except...."

4
09/08/2017

Great room and overall experience. The staff was great and the breakfast was better than most as well. Only problem was the mattress...in DIRE need of replacement. It USED to be a pillow top but has collapsed and now makes you into a taco! Sit on the edge and lay down and you roll to the middle! I told the staff at checkout and they took the information down and promised it would be addressed. I doubt every bed is that way so it shouldn't dissuade anyone from staying there.

"Good Stay"

5
07/08/2017

The Best Western in Wichita is a consistent hotel that my company uses for all of it's stays. Breakfast is hot and good. The internet connection is quite good as well. Express checkout makes leaving in the morning much quicker.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
458juddj, We feel privileged to be your hotel of choice. Anytime a guest, corporate or otherwise places their trust in us, we will bend over backwards to be your home away from home. From the full hot breakfast to quiet rooms or our shuttle service. We will accommodate your needs. Thank you for choosing us. We will never let you down.

"Best for a reason"

5
07/08/2017

Customer service is beyond expectations. Ask for the daily made fresh batch of peanut butter cookies. I know the front counter will exceed your expectations. Breakfast to me personally, rivaled that of Embassy Suites buffet style breakfast. Stay at this Best Western, you will not be disappointed. I stay at many 4-5 star hotels from San Diego to Atlanta, BW is definitely worth trying out.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Xerxes1980, Customer service and guest satisfaction is what we are all about. After all you could stay anywhere. When you choose us, we want you to know that you made a great decision. We do everything we can to make sure that our guests are happy with their stay in every way. Thank you for the awesome review, and we hope to see you again soon. So until then we will keep those cookies warm for you. Aaron Girrens General Manager

"Shouldn't be a Bestwestern"

1
02/08/2017

Rusty shower floor. Toilet seat did not fit toilet. Bed was the worst bed in all the bestwestern I've ever stayed, 25 stays in the last 2 months. Diamond Elite member. Mold in shower. The manager wouldn't even take the time to return my calls, or emails.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Mark, I am very sorry about your experience. As I stated in my email to you, everyone here was very upset that this happened. That is why we refunded your entire stay and immediately moved you to a room that you found to be very nice. The room in question had not been properly inspected and was put back in service by mistake. Mistakes happen. I can only hope that we might have another chance to provide you with a trouble free stay. Aaron Girrens General Manger

"Passing through"

4
02/08/2017

Very nice room, helpful front desk staff. A few restaurants within walking distance. Comfortable beds, clean bathroom, quiet building. I chose this place due to trip advisor's reviews. It was well worth driving a little out of the way on my way passing through. Thank you for a pleasant experience. Definitely stay here again next time I'm in town.

"Nice hotel"

5
01/08/2017

Nice hotel..friendly staff. Must have key card to get in pool and inside felt safe. Pool a bit small. Had fresh cookies at check in. Didn't have breakfast but they had a nice setup. There was a pancake machine a set up for eggs etc will stay again when kids not with us. Rooms a bit small

"Very nice!"

5
30/07/2017

This property was very nice! Just off of Kellogg on the north side and had no problem with Road noise at night. Nice outdoor pool! Friendly staff! Great breakfast! We will definitely stay here again!!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Michelle, Thank you for taking the time to let us know about your stay. My maintenance staff works hard to keep the pool looking great. It is checked throughout the day to insure that it is clean, sparkling, and inviting. Ana, my breakfast lady loves to see the guests enjoying her breakfast. She loves to read that our guests liked her breakfast. The very best compliment a hotel can receive is that you will return. So from all of us....Thank you and we hope to see you again soon. Aaron Girrens General Manager

"Don't pass this hotel up"

5
29/07/2017

In town for the NBC World Series and we had reservations for 5 nights but ended up staying 6. Upon arriving I was a little worried since it was beside a main highway. Never once did I ever hear any noise. I don't even recall hearing doors in the middle of the night. I always try to stay in Best Westerns because of their breakfast. Their breakfast topped them all. My husband loves the biscuits and gravy. They had two different types of scrambled eggs, different meat choices everyday, oatmeal bar, pancakes, fruit and so on. The crew went above and beyond to make us feel right at home. Even down to the maintenance guy in the hall. He would always stop and say hi and ask how our day was going. The housekeepers and front desk staff always had a smile on their face. I don't know the guys name, but my husband even got stopped in the hall by someone he said was wearing a tie asking if there was anything that they could do to make our stay any better. I'm normally pretty picky as to how clean my room is and it was spotless. We had a king size bed, and i'd love to have brought it home along with the pillows. Also, don't forget to get some of the best cookies ever at night up at the front desk. I kept meaning to ask where they get those but I forgot. Don't pass this hotel up. We will be back next year for another week for sure.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Debbie, Wow!! What an awesome review. This one will go up for everyone to read. I am always telling my staff that they are the best in town. It really makes their day when a guest lets them know that as well. We know that you have a lot of choices. When you choose us, we take that responsibility seriously. We will bend over backwards to give our guests the best hotel experience possible. Thank you for staying with us. We look forward to seeing you again, and......We will keep those cookies warm for you. Aaron Girrens General Manager

"Great stay"

5
25/07/2017

This was a very nice & clean property. Although near a convenient & busy street - no inside noise from outside. Very nice room, clean and neat. Easy to check in and out. Good Value, we would stay again!!

"Very Comfortable"

5
25/07/2017

Everything at this hotel was excellent. We came in at a late hour and the staff was very accommodating to get us settled and comfortable. The cleanliness and newness of the hotel was very appealing. The only item I saw as questionable was the outdoor pool. It had a green color and I didn't feel comfortable getting in. We did not use the pool.

"Good location"

4
23/07/2017

We were exploring Wichita and this is a good location. Not too near the airport and not downtown. 10 minutes from Exploration Place (science museum). Good family restaurants nearby. Friendly & helpful staff. Good breakfast. The day we were there had both ham & sausage.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Southern-Alan Thank you for taking the time to review our hotel. My breakfast attendant, Ana loves to see our guests enjoying a tasty breakfast. She get here early to prepare breakfast. We don't dump anything out of a can, or a bag. She makes everything fresh. Thank you for staying with us and we look forward to seeing you again. Aaron Girrens General Manager

"Exceptionally Clean Hotel"

5
23/07/2017

Extremely clean hotel and the breakfast was better then I have experienced at other hotels. Many choices. Staff was very friendly. There was a charge on my bill that I'm not sure what it is for but when checking out, I asked and the front desk clerk did not give me that correct answer since when I got home the amounts were different then what she had told me.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Rick, Thank you for taking the time to let us know about your stay. What a awesome review. I can't tell you how much it means to my staff when they get reviews like this. Everyone here works very hard to provide our guests with a memorable stay experience. I am sorry that there was any confusion with your bill. I will look into the issue and get it resolved. Thank you for staying with us, and we hope to see you again soon. Aaron Girrens General Manager

"Five stars for Comfort, Service and Clean."

5
21/07/2017

I am super picky about cleanliness, this massive room was spotlessly clean and comfortable, crisp sheets, big bathroom, free shuttle, free breakfast and super friendly and helpful staff, makes this the best hotel of my constant travels. Thank you for being a soft place to fall in my long journey around the US!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Kate, We love super-picky guests! It keeps us on our toes. Elva, my housekeeping manager and her staff are the BEST in town. All of the staff here is dedicated to to giving each and every guest the best hotel stay experience we possibly can. We try hard to accommodate every need it is, after all what we are here for. Thank you for the awesome review. We will keep those cookies warm for you and we hope to see you again soon. Aaron Girrens General Manager

"has all the amenities plus staff"

5
20/07/2017

I've been very impressed with the rebranding initiative of Best Western, and this property is no exception. Lovely room with hot/cold, tasty breakfast options. Great staff who listened to my one suggestion and also provided local information - twice.

"Better Than Expected"

4
19/07/2017

very clean, responsive staff, comfortable, reasonable price, easy to find, the breakfast food was very good quality, great liquid refreshments, too many tv channels, very convenient location. I would definitely stay here again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Gary, Thank you for the great review. We try very hard to be "better than expected". With all the hotel choices out there, when you choose us..we will make sure that you get a great value for your accommodation dollar. We look forward to seeing you again. Thank you for staying with us and...we will keep those cookies warm for you. Aaron Girrens General Manager

"wichita kansas BW"

5
17/07/2017

We had traveled another very long day and was hunting a for hotel in Wichita. BW has always been a good choice for us. The lady at the desk didn't have any single rooms available as it was quite late. But when she saw we had a BW rewards card, she offered us a handicap room that was still available.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Jean, Thank you for staying with us. I was happy to see that we were able to accommodate you. We appreciate it when our guests take the time to let us know how their stay went. Thank you for being a loyal Best Western Rewards member. We hope to see you again soon. Aaron Girrens General Manager

"Excellent hotel"

5
17/07/2017

Great place, everything was more than I expected. Only down side was slow check in. All else was top of the line. I was expecting this to be a mid-range hotel, I was surprised how nice it was. The breakfast was more than i expected, a pleasant surprise.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
John, Thank you for taking the time out of your day to review our hotel. What a great review. I was happy to see that we delivered more than you expected. My entire staff is dedicated to providing our guests a trouble free, superior guest experience. I am always telling my staff that they are fantastic, it's really nice when I can share a review like this with them. It makes it all worthwhile. Thanks again for choosing us. We hope to see you again soon and...we'll keep those cookies warm for you. Aaron Girrens General Manager

"Great time in Wichita"

5
17/07/2017

The Best Western Plus in Wichita, Ks was a great place to stay away from home. We were greeted with smiles and warm cookies, shown to a lovely room and shuttled to our destination then returned to our hotel without any effort on our part.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Carolyn, Thank you for the awesome review. All of us here try very hard to make our hotel an oasis for our guests. Everyone here works towards the common goal of giving every guest a superior, trouble free stay. After all, you could stay anywhere, but you trusted us. We take that decision very seriously. So thank you. We hope to see you again soon and of course, we will keep those cookies warm for you... Aaron Girrens General Manager

"This is definitely a Plus hotel, but with potential flaws."

4
13/07/2017

This Plus hotel has above average rooms, amenities, & services. Better fitness center & dining area (3 tv's) are featured with std 24 hr coffee service & daily national newspaper. Also an electric charging station is available for plugin vehicles. Airport shuttle is available. For us the beds were too soft (worn out?) and the pillows too large. If you like soft beds & large pillows it will be perfect.

"Only Hotel I love going to anymore"

5
09/07/2017

Its the best hotel in Wichita. The night staff definitely could use some work because they're always rude... but besides that it's all great! the breakfast is really good and unless you're unlucky enough to be stuck there on high school volleyball tournamnet weekend like i was, its usually pretty quite!

"Very Satisfied"

4
08/07/2017

I have stayed here at least four times this past year. I like the location because of shopping, restaurants, and nearby airport. The rooms are clean and the breakfast is good. If there are any problems during my stay, I only have to speak to the morning manager, Chelsea, and all of those problems are quickly resolved. She goes above and beyond to make sure I am comfortable and completely satisfied whether that be replacing a soiled comforter and adjusting my room rate, or making sure the room has a microwave. Thank you, Chelsea for such great customer service! I look forward to my next stay!

"Decent place to stay, but not much sleep"

4
08/07/2017

Not a bad place to stay. The worst part was the unbearable bed, which was very uncomfortable, including very hard pillows and a lumpy matress. Breakfast was decent, room was decent. The service was good, with friendly employees.

"Nice room, but..."

3
07/07/2017

We stayed here last minute before flying out of Wichita. The room was nice but the evening clerk that checked us in was rude and not very assistive. I also checked my bill the next morning and it was $30.00 more than the reservation was for and we did not use any amenities or charge anything to the room. The morning clerk was very assistive and friendly. She did reverse the extra $30.00. I'm undecided if I'll stay at this one again because of the overcharge. The plus is the morning desk clerk corrected the charge, but she shouldn't have had to do this at all.

"Great Stay"

5
05/07/2017

This is probably the best nights stay of our entire two week vacation. The room was very nice , the breakfast was very good and had many items to chose from. My children really enjoyed the pool area. We were in walking distance of several very good eating places.

"Back for family business"

5
03/07/2017

It was necessary that I return to KS. for family business. Both times I stayed at the Best Western Hotel, I received excellent service. The people were very nice and accomodating. I was more than satisfied.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Sharon, First, thank you for taking the time to review our hotel. We are happy to be your home away from home. The best compliment that you could give us...is that you will stay with us again. Thank you for your continued loyalty and we'll keep those cookies warm for you. Aaron Girrens General Manager

"Nice Property"

5
02/07/2017

The grounds of the hotel were clean and neat. My bed was comfortable and the breakfast is truly a spread. I'll try to stay here each time I pass through the area. There is a bit of construction going on in the area, but that didn't make it hard to get to the hotel.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
541kaye, Thank you for the kind review. Mark, my head of maintenance takes great pride in the grounds and all of our roses. The entire staff is dedicated to giving every guest an excellent stay experience. I will certainly pass on your comments to all concerned. Thank you for being a loyal Best Western guest. We look forward to seeing you again. Aaron Girrens General Manager

"Good Value for the price"

4
30/06/2017

Good rooms. Friendly staff. Breakfast is average. Nice place to stay for business. A little tough to get to the location the first time but once you do it the second time is easy. Close to restaurants and shopping.

"It was very good."

4
28/06/2017

2 thumbs up! I'd stay here again. It is close to our office and other than the temporary traffic conditions there on West and Kellogg, it was a very pleasant stay. We house all of our in-coming guests here, and most all seem very pleased.

"Thank you Very Wonderful stay."

5
23/06/2017

I really can't say enough about the wonderful management staff.Aaron the general manager was in the lobby greeting guest and asking them if they were having a enjoyable stay and if there was anything he could do for them. The hotel manager was also just great she came into the breakfast area and introduced herself to all the guest and ask how their day was going.She also ask if everything in their room was ok and if not let her or Aaron know and they would make it right. Our bathtub was very slippery the non-skid had worn so we told Aaron and he had it fixed while we were out for the da 1 Hour.The room was so clean and comfortable the location was great and the breakfast was wonderful. We will return here every year when we visit our daughter and grand-children. Thank you for making our trip so enjoyable

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Karla, Wow, what an awesome review. Everyone here is focused on one thing. To provide every guest with an exceptional stay experience and a great value for their accommodation dollar. After all you could stay anywhere, but you chose us. We take that responsibility seriously. So thank you for letting us know how we did. I will be passing this review along to all concerned. Aaron Girrens General Manager

"Well Worth It In Wichita"

4
22/06/2017

Quiet, Comfortable & Clean... a very enjoyable stay. This property is close to major road construction but still convenient after you find the easiest entrance & street/hwy accesses. Beds are extra comfortable. Especially liked the location of A/C in room so it would not blow directly at the beds. Staff was helpful and eager to please. Reasonably priced for a very nice stay. Better breakfast bar choices than other motels & not the same every day.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
MDream, Thank you so much for your gracious review of our hotel. Yes the road construction can be a pain, but they are almost finished and they now have all of our entrances open. All of our beds have new pillow top style mattresses. I have actually spent the night in the hotel and I have to agree, the beds are wonderful. My breakfast attendants work very hard to provide a hot and tasty breakfast for our guests. I was happy to see that you enjoyed it. Thanks again and we hope to see you soon. Aaron Girrens General Manager

"Good Value"

4
21/06/2017

This place is a good value. Best prices in Wichita for the brand. Clean hotel near the airport and west side. The rooms are pretty standard for any Best Western. Several good restaurants within 2 miles of the motel.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
David, Thank you for taking the time to let us know how we did. I was happy to see that you were pleased with your accommodations and the services provided. Everyone here works hard to provide our guests with a great stay experience. Thank you and we hope to see you again soon Aaron Girrens General Manager

"Great Value...Great Hotel"

4
16/06/2017

This hotel met all of my expectations...Great service, friendly staff, amazing beds, modern rooms, pool, and fitness center. Wish they would locate the business center in a private space but overall, the stay was excellent!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Catinat, Thanks for the review! I was happy to see that you enjoyed your stay. We go out of our way to ensure that every guest has a great stay experience. The beds are new pillow tops. I have slept on one myself and I have to agree, they are amazing. We hope to see you again and we will keep those cookies warm for you. Aaron Girrens General Manager

"Great Stay"

5
15/06/2017

This hotel is great! Friendly and efficient staff, very clean and comfortable room. We requested a quiet room and got one on the top floor and did not hear a thing the entire time. Breakfast was good. One can schedule the shuttle to the airport at a specific time. Will definitely stay there again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear Sylvia, Thank you for giving us such a great review. All of us here at the hotel work very hard to make sure that our guests have an excellent stay experience and good value for your accommodation dollar. After all that's the only reason that we're here. Thank you for choosing us and we look forward to your next visit. We'll keep the cookies warm for you. Aaron Girrens General Manager

"Our stay in Wichita"

4
14/06/2017

We decided on this hotel for a two night stay because of the good reviews. There is construction in the area and you may have to follow a detour but the signs are good. The clerk at the front desk offered any assistance we might need. Our room was at the back and so was quiet with no highway noise.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for reviewing our hotel. Yes the construction can at times be a pain. Thankfully they are almost done with our portion of the highway. All of our entrances are open, so that makes it a lot easier to access the hotel. Thank you for staying with us. We hope to see you again soon. Aaron Girrens General Manager

"Best Western Wichita"

5
14/06/2017

A+ rating from me for the friendly professional employees from the manager to the housekeeping staff. Rooms were clean, spacious, quiet, and the bed was comfortable. Area was convenient to many restaurants and shopping. The manager was very hands on, available both in the afternoon when we checked in and in the morning making sure breakfast was acceptable.

"Nice but got my information stolen."

1
11/06/2017

Very nice hotel, close to the airport I was flying out of. A lot of construction around the hotel could be noisy during the day but at night it's pretty quiet. After booking here last minute of course I got my information stolen. So it's nice but Not 3,000 dollars nice. Watch your cards. The investigation is still going so I couldn't tell you which staff member really stole my info but beware. Happy traveling.

"Welcome stop heading east"

5
10/06/2017

I was headed east and planning to stop in Pratt but it was raining and there were quite a few hours of daylight left so decided to go to Wichita. Had picked this Best Western as a primary alternative based on other reviews and it did not disappoint. I called ahead to the hotel directly from Pratt to make sure there would be a room available when I arrived and Toni was very helpful and accommodating. She checked me in upon arrival and was most attentive and made me feel at home. The room was in perfect order and very comfortable. Breakfast the next morning had many choices, including my favorite, oatmeal. All in all, a very good stop.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
SKH-NM Thank you for taking the time to review your stay with us. We are happy that you chose us for your stop over in Wichita. Toni, is a true gem. She is always there with a welcoming smile to greet the guests and attend to their needs. Everyone here, from the housekeeping staff to the breakfast attendant is focused on one thing. Your satisfaction. We look forward to seeing you again. Aaron Girrens General Manager

"First Stay"

5
07/06/2017

Received a last minute special rate. Was greeted by staff when I walked into the hotel. My daughter loved the waterfall display when you enter the hotel. Front desk when out of their way by recommending a laundromat near the hotel. The room was clean, and the breakfast was amazing. Best hotel stay, can't wait to return. There is road construction near the hotel!

"Enjoyed Our Stay (Clean)"

4
04/06/2017

Enjoyed our stay in this hotel. Very clean room, desk attendant was very helpful. Manager was very friendly and said hello to everyone during breakfast. Breakfast area was clean and well stocked. Would definitely stay here again.

"Weekend stay."

4
30/05/2017

We chose this hotel to meet friends for a weekend getaway. They came from MO and we came from CO and this was about half way for each of us. the hotel was great for our stay. The breakfast was great. The hotel manager came by our table at breakfast and spoke to everyone there. The young lady taking care of the kitchen and breakfast area did a wonderful job keeping it organized, clean, and stocked. There was hot items like scrabbled eggs and sausage gravy and biscuits. The room had everything we needed, a frig, microwave, hairdryer, tv and great toiletries. Only thing I didn't like, we were in room 419 and the wifi signal was extremely weak, wasn't able to use my portable devices efficiently on wifi.

"very good room"

4
29/05/2017

Went to a Conference, the room was nice, clean. The desk staff were very attendant, the service staff very nice. Enjoy the comfort of the bed, the desk for my work area worked well. The staffed greeted you in the hallway with a smile and very courteous.

"Clean, good breakfast, minor snafu."

3
29/05/2017

Clean, pleasant hotel a friend and I stayed at for an overnight trip to Wichita. The pros-Clean room that looked recently updated, yummy breakfast. Quiet. The cons-because of construction, it seemed a little awkward to find. Maybe it was just us. The main con was-this was a last minute stay because we didn't want to drive home. Booked a double queen room that showed available. Arrived at the hotel at midnight and were told they didn't have any, only kings. Apparently they had given ours away. Partly our fault, because we didn't call to say we were going to be later, but yeah. Frustrating. Should have got what we booked. Anyway, might stay again if I was in town. Make sure to call if you are going to be late or need a specific room.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Dear Guest, I was so sorry to read about the confusion with your reservation. The construction is a bit of a challenge, especially at night. The good news is that they are almost done. All of our entrances are open so that makes it a little easier. Thank you for the kind review, in spite of the problem with your reservation. I hope that we might have another chance to provide you with a flawless stay. Aaron Girrens General Manager

"Clean, Family Friendly"

5
29/05/2017

Although my stay was short, this location was clean and allowed me to get the rest I needed. The hotel and my room was clean and seemed newly remodeled. The staff was friendly and there were quite a few families playing in the pool, so I definitely got the family friendly feel. If I am ever in Wichita again I will definitely stay there!

"Comfortable/Great Breakfast"

5
23/05/2017

We stayed three nights at this recently remodeled hotel. The staff was friendly and attentive; the room was comfortable and clean. The bed was conducive to a good nights rest. The breakfast was much better than I ever expected. The scrambled eggs were delicious, the breads fresh, the meats were not second-rate, the coffee was such that you'd make at home and the 'fridge was well-stocked with milk (including almond milk) and yogurt. Next trip to Wichita will include THIS hotel!!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Sarakay, Wow thank you for that wonderful review. Ana, my breakfast attendant loves to read that the guests have enjoyed their breakfast. She is here before daylight preparing a hot and delicious breakfast for our guest. I will post this review in her kitchen. I agree with you on the coffee, I like it as well. Thanks again for choosing us for you hotel needs in Wichita. We hope to see you again and... we'll keep those cookies warm for you. Aaron Girrens General Manager

"I would stay again for sure!"

5
21/05/2017

Booked this hotel while making a trip cross country and let me say it was a smart choice. Checked in around 8 pm and the woman at the front desk was super friendly and helpful. She gave us a recommendation for food since it was late at night. The room was super clean and had a nice sized fridge. I got a room with two queen beds which were comfortable. I slept like a baby, I would definitely stay there again if I was in the area.

"work"

5
18/05/2017

The staff was great.they kept the room clean.The manager aaron was great and very friendly.The bed was comfortable the a/c worked great.The location was great right off main high way.The room had fridge,microwave,desk,coffee and tea in room,and a safe in closet.The place was well lite up.

"Excellent"

5
17/05/2017

One of the nicer Best Westerns I have been to. Bed is too soft for my taste and the pillows were too hard but other than that it was perfect. Nice rooms, attractive decor, and a good size. Great water pressure in the shower with adjustable shower massage head. Outdoor heated pool, exercise room was packed with goodies, and breakfast is exceptional...two kinds of eggs, breakfast sausage, smoked sausage, chicken fried steak, biscuits and gravy, waffles, all kinds of breads and cereals, fruit, etc. Other than the fact that it's in Wichita, it was almost perfect. Located right on the highway but surprisingly quiet,

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
April, Thank you for that great review! Ana, my breakfast attendant loves to read that our guests enjoyed their breakfast. She is a true gem. She really enjoys preparing a hot tasty breakfast for our guests. The next time you stay with us be sure and ask for a different pillow. We are always happy to accommodate our guests. Thanks again for choosing us for your accommodation needs. Aaron Girrens General Manager

"Mediocre."

3
16/05/2017

The hotel was just okay. The breakfast was just okay. There were inconsistencies in getting new towels, bath mats, beds were not made and soaps were not replenished. There was a lot of construction which made it difficult to navigate especially not being familiar with the surroundings.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Carol, I am so sorry that we were remiss in our obligation to you. We believe that every guest that stays with us deserves a great hotel experience. It would appear that we missed the mark with your stay. I can only hope that we might have another chance to exceed your expectations. Thank you for choosing us for your recent stay in Wichita. Aaron Girrens General Manager

"Good value, excellent staff"

5
15/05/2017

My husband was turkey hunting in Kingman County KS and I wanted to stay in a nice hotel with a fitness room, outdoor heated pool within walking distance of places to eat in Wichita. This recently refurbished Best Western Plus fit the bill with one of the best prices I have recently paid anywhere. There is major interstate construction going on in the area, but didn't pose a major problem and we quickly figured out ways to avoid the worst of it. We ate at four highly rated Wichita eateries within 15 minutes of the hotel. The hotel staff was very friendly. The full free daily offered breakfast was very good with many choices. The pool wasn't as warm as some, but with the warm temperatures I could take the plunge without much facial grimacing. The pool area had many lounging areas and chairs. There were so few using the pool/pool area, it was a great space for reading and relaxing. I do aquatic exercising so a pool is important to me. The fitness room was above average for space, temperature, equipment choices, and multiple tvs, but only one one of the two treadmills were working. The room was large. The bedding new. Plump pillows. Desk with comfortable chair. Extra wing chair. Soft towels. Fridge. Individual coffee machine. Large number of channels with flat screen tv. A heater/air conditioning unit with a fan sitting insured a good nights sleep. Friendly check in and check out. I would recommend.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Beth, Wow, what an awesome review. I posted this one on the staff bulletin board for everyone to see. We were so happy to read that you enjoyed your extended stay. We all work hard to give our guests a superior hotel experience and a great value for their dollar. That's the only reason that we are here. Thanks again for choosing us for your accommodation needs. Aaron Girrens General Manager

"Business Travel"

5
10/05/2017

Very nice hotel with a great breakfast and clean comfortable rooms with friendly staff! Would like to see truck parking! Would also like to see rates with the hotel for truckers or business travelers so they would not have to book rooms with online booking agencies!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for your review of our hotel. Our entire staff from the breakfast attendant Ana to Elva, our housekeeping manager work hard everyday to make our hotel a home away from home for our guests. We will be happy to book your room directly, just give us a call. Thank you for choosing us for your accommodation needs. We look forward to seeing you again... Aaron Girrens General Manager

"The Best Western Plus at Wichita West Airport Inn was very clean"

5
03/05/2017

Got 'stuck' in Wichita due to inclement weather further down the road. Since we didn't want to drive through the snow in NW Kansas, we started looking for a low cost but nice place to stay. We found the Best Western Plus Wichita West airport inn and decided to give it a chance. Booked it online so our reservation was already there when we arrived. We asked Rhonda, the desk clerk for a rear room, top floor away from the highway. She obliged and got us exactly the room we asked for. The room was clean, didn't have any hint of smoke smell (very important to us) from any previous patrons. There were 2 queen beds, a small refrigerator, a nice flat screen TV with cable, and WiFi which worked good. A small desk with an AC power unit so one doesn't have to poke around behind furniture to plug the laptop in. Also, USB built into that same power block. The room lacked for nothing. The bathroom was a nice size with a good shower\\bathtub and nice size vanity. They supply good quality towels and toilet paper. Everything was so clean. I couldn't even see any sign of mold or anything else for that matter that one could object to. Very pleasantly surprised. Liked it so much in fact, when we found out that Colby,KS got 18" of snow and that the main I70 freeway was closed, we decided to ask to stay an extra day. The second day cost was reasonable so we were happy campers. The breakfast in the mornings were great. I am surprised this is only a 2.5 star place. MUCH better than that rating!

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Cortezer, First, let me thank you for the very gracious review of our hotel. We were happy to be of service. My housekeeping manager, Elva and her team are the best in town in my humble opinion. They work very hard and take great pride in making sure that every guest checks into a spotless room. Ana, my breakfast attendant loves to see our guests enjoying a tasty hot breakfast. I will pass along your comments to all concerned. Once again, thank you for choosing our hotel for your accommodation needs. We hope to see you again and we'll keep those cookies warm. Aaron Girrens General Manager

"Nice employees, clean, new, and we'll kept."

5
30/04/2017

This is a very nice place. Friendly staff. Responsive to concerns. Easy access, even with construction on Kellogg. Comfortable beds, Better TV channel selection than most hotels. Prices very reasonable. Definitely staying here again.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Greg, Thanks for taking the time to review our hotel. Our entire staff is dedicated to the guest experience. We enjoy what we do and we love to make our guests feel at home. We are happy to be your home away from home. We look forward to seeing you again... we'll keep the cookies warm for you. Aaron Girrens General Manager

"BEST WESTERN Plus Wichita West"

4
28/04/2017

This hotel was formerly an Award Winning Hampton Inn. It is know or soon to be an Award Winning BEST WESTERN Plus. FYI I am a Diamond , top level, with Hilton hotels and I prefer to stay here when I am in Wichita. This remodeled hotel makes this hotel equal to or better than a great number of Hampton Inn hotels that I have stayed in for the past fifteen years. There breakfast beats other Best Western Plus hotels as well many La Quinta Inn and Suites that I have stayed in the last fifteen years on the road. The staff and management bent over backwards on my last visit to make my stay a pleasant one. The only negative is that not all rooms have a microwave. Therefore, if you need or want a microwave in your room make sure you request one when you make your reservation.

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Edward, Thank you for letting us know about your stay. What a great review. Next time that you are in we will match your Diamond Hilton status with Best Western Rewards Diamond status. Thank you for being a loyal guest and we will always bend over backwards for any of our guests. We look forward to seeing you again. We will keep the cookies warm for you

"Nice rooms"

4
19/04/2017

Clean rooms, comfy beds, nice area. Although road construction was an issue. Would recommend to anyone traveling. Nice breakfast area. Nice staff. Only problem was no microwave in the room. Clean exterior

Aaron G, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Poo0623, Thank you for the nice comments. The road construction is a pain, but they are just about done with our section of highway. We now have all of our entrances open so it is easier to get into the hotel. Microwaves are available to any guest and most rooms have one, I am sorry that you were inconvenienced. We are in the process of adding microwaves to all of the rooms. Thank you for choosing us for your accommodation needs. We look forward to seeing you again.

"You're more than a guest....exceeding your expectations!"

5
15/04/2017

Getting There: Arriving by air to Wichita Airport (Dwight D. Eisenhower), the Best Western Plus (BWP) offers free shuttle pick-up to/from the airport as well as other venues from their property (approximately 3-mile radius). Distance to/from the airport is approximately 4 miles / 9 minutes. There is more than adequate parking at the hotel if one is driving. A gas station is less than two minutes from the hotel. A single electric vehicle charging station is provided. Parking is free with adequate exterior lighting. ADA parking spaces are located adjacent to each exterior entrances. Access to and from interstate 235 and state highway 400 is easily accessible. TIP: Provide the front desk ample notice in advance of your need for use of their shuttle. Check-In: Check-in time is 3PM (Check-out is 12PM). Check-in was quick and effortless. Front desk personnel Chelsea (Afternoon) and Toni were knowledgeable of their property and guest services, including the vicinity regarding shopping and restaurants. Not a Best Western Rewards member, you should be! Guests joining their rewards program have an opportunity to earn instant points with the spin of the wheel worth 250 to 1000 points. It is a fun and entertaining way of initially joining their Best Western Rewards program. Freshly baked moist cookies are provided throughout the day at the front desk counter. The entire staff displayed great awareness by acknowledging others and me with a friendly smile. The culture is one that projects you're more than a guest; you're a friend! And it is evident their culture emanates from top management of Julie/Director of Sales and Hotel Manager Aaron. NOTE: There are no bellmen; however there are adequate luggage carts for use. Lobby: The lobby is very spacious and nicely organized with ample and comfortable seating throughout. Three large TV screens provide viewing amongst the numerous cozy 2-4 people table settings. A thick clear plexiglas panel with water cascading from ceiling to floor offers a mesmerizing and welcomed distraction. Take advantage of the hot coffee and cocoa available in the lobby, directly across from their check-in counter. Condiments are provided as well. An ATM is located in the lobby, around the hallway and adjacent to large vending machines. An ATM processing fee of $3 is charged when used by the financial ATM institution. NOTE: Soft drink ($1.75) and snack vending machines vary in accepting cash and credit cards for convenience. Pet Friendly: The hotel does not accept pets at this property. They do recognize and honor ADA service animals. ADA Compliant: This is one of a few hotels offering ADA accommodations on all levels of their property. Historically, ADA rooms are provided on the main or first floors of many hotels. An elevator provides access to the second and third floors, as well as stairwells. Ease of access and maneuverability of the physically challenged is provided. Hotel Room: Alike their lobby, the rooms are smoke free and well organized with comforting colors and furnishings that do not overwhelm. A king size Serta Perfect Sleeper mattress (Cheshire Elite IV) contributes to a restful sleep. The sheets and pillows are soft and cool to the touch. The room is controlled by an Amana Packaged Air Conditioner/Heater with manual controls. Adding to one's comfort are the room darkening curtains. A clock/radio is standard along with a TELEADAPT ChargePort (2 power outlet and 2 USB ports) are easily accessible on the nightstand. This is very helpful as we tend to travel with numerous electronic devices (I continue to travel with an extension cord-though found it wasn't necessary at the hotel). A GE 4.4 cu. ft. compact refrigerator with internal adjustable temperature thermostat is available in the room to maintain refreshments while one is entertained viewing the 40” RCA flat screen (Cable/Closed Caption) TV. The hotel provides CLEAN REMOTEs for the TVs, this makes for a quick thorough cleaning of the remote (I often travel with antibacterial wipes). Large dresser drawers and a standard closet with full size mirrors makes for a quick unpacking experience. Ample supplies of shirt and pant hangar are paired with a clean (no gunk residues or stains) ironing board and iron (Iron has 15 feet cord). Internet download speed was clocked at 19.77 Mbps (7:25 PM) while upload speed was clocked at 1.73 Mbps (7:26 PM) NOTE: The room does not have a microwave or (Courtesy/fee) water bottle. Single decaf and regular coffee packs are provided in the room with a standard single cup coffee maker. Adequate electrical outlets are visible and accessible as are lighting ambiance. Bathroom: The bathroom has adequate space to move about and is also clean and ADA standards in applicable rooms. Essential Element toiletry items are provided, including a make-up remover wipe. A Sunbeam hairdryer (1875 watts) is provided. The shower head is adjustable to providing full coverage spray patterns to full firm flow. NOTE: There are no overhead heat lamp and/or 10X mirror. TIP: Bath towels are positioned on the sink counter shelves. You may want to remove one and place on the inside door hooks, otherwise you will realize the bath towel is a few steps out of reach from the shower. Business Center: The thick clear plexiglas like panel with water cascading from ceiling provides separation from the lobby common and seating area where two computers and printer for personal use are located on the opposite side. Above it is another TV providing 24-hour weather developments. Exercise Room: 24 hours of heart pumping adrenalin… access to the exercise room requires your room key. Once in, the semi-private windows provides a fine balance of privacy and curiosity looking in or out into the room located on the first floor so pace yourself with the Precor Glide Functioning System (Multi-functional resistance training), free weights ranging from 5-50 lbs., exercise bands, medicine balls and Yoga mats. Build up a sweat on the Precor elliptical and/or treadmills while watching your favorite TV show. Hydrate before exiting with a cup or two of filtered water. Towels are available as well. NOTE: There are no scales to weigh in or out, any hot tub or steam room. The outdoor swimming pool was not accessible for use due to seasonal routine maintenance. Restaurant: While the hotel does not have a restaurant (lunch/dinner), its location is surrounded by a host of restaurants and food establishments within walking distance. Hot breakfast is served daily; eggs, sausage, ham, potatoes wedges, pancakes, hot/cold cereals, pastries, and fruits. Quench your morning thirst with a variety of juices, water, and hot drinks as early as 6 AM. Ice and drink vending machines are located on each floor near the elevators. A few of the vending machines accept credit cards for convenience. NOTE: Meal room service is not available. A few food establishments provide delivery service so inquire with the front desk. There are no manager's afternoon drink/food socials. A convenience marketplace is available providing snacks, light frozen meals and drinks 24-hours a day next to the hotel check-in counter. Miscellaneous: The hotel offers laundry service through a vendor. Do not allow construction to interstate 235 deter you from checking-in, traffic continues to flow well with little to no delay as expansion to the front service road is being expanded. Noise level from the freeway is not heard in guest rooms and construction to interstate 235 is actually further away from the hotel so I suspect all rooms are ideal. You owe it to your psyche and well-being of staying at this hotel when visiting Wichita.

Aaron G, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Gary, Thank you for the very detailed review of our hotel. I have to say, what an awesome review. You touched on everything any future guest to our hotel might want to know. Hotels love to have guests like you. We are fortunate that you picked us for your accommodation needs. We will continue to work at exceeding your and all of our guests' expectations. We look forward to your next visit and we'll keep the cookies warm for you.

"Great staff, good night's sleep, good breakfast"

4
14/04/2017

Stayed there for one night. The young lady that checked us in was very helpful and gave us a great recommendation for a local restaurant. The hotel was quiet and we were up early and out of there after a nice breakfast. I would stay here again.

"Great hotel near the airport"

5
08/04/2017

I have stayed at this hotel several times on recent trips to Wichita. It is very convenient to the airport for early departures. Friendly front desk staff. Rooms are well appointed, quiet and comfortable. There is an airport shuttle service available. It is my go-to place when flying out of Wichita.

Aaron G, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Thank you for always taking the time to let us know about your stay. All of us here at the hotel are committed to providing our guests with a excellent stay experience. The best compliment a guest can give a hotel is that they will return. We look forward to seeing you again. We'll keep the cookies warm for you.

"Excellent Hotel"

5
03/04/2017

Great hotel and staff was exceptional - Room and bed very comfortable. I would recommend for business and leisure travel. It will be even better once the road construction is complete. Thank you for an enjoyable stay our field crew will be staying here also

Aaron G, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Wow...I will pass this review on to all concerned. Everyone on my staff likes to read that they have performed their job well. They will love this one. The best compliment that a hotel can receive is you were pleased enough with the service that you will return. So thank you and we will keep the cookies warm for you.

"Best Western-Wichita"

4
03/04/2017

I was very pleased with the stay at this facility, everything was very clean, the employees were very courteous and the location was ideal for our needs. I also stayed at the Best Western in Louisville, Colorado and was equally satisfied. Will definitely look for this option in future travelling needs, Good job Best Western, I remember years ago when you were more famous for the amount of locations you had then the quality of the stay, have made great strides changing that for the better.

Aaron G, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Thank you for the fantastic review! Our staff, from the front desk to housekeeping and maintenance, work with one goal in mind... the satisfaction of our guests. After all, it's the only reason that we are here. Thank you for choosing us for your accommodation needs. We hope to see you again soon.

"Very nice hotel"

5
22/03/2017

We spent 3 nights there during a church conference. The hotel was full and almost everyone wanted to have breakfast between 7;00 and 8;00 AM. The staff went out of their way to accommodate this. They opened a conference room and had extra help in the kitchen. Through out our stay the staff was always friendly and helpful doing all they could to help. The rooms were quiet and clean and I would definitely recommend this hotel to others. The price was below what we would have expected. Very Nice

Aaron G, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Yes the hotel was FULL... Breakfast was a bit of a challenge that morning, but we all jumped in and made it work. Thankfully our meeting room is convenient to the breakfast room so we were able to seat everyone. Thank you for all the nice comments. This is one I will post on the bulletin board. Hope to see you again soon...

"Relaxing "

4
22/03/2017

Our stay in Wichita was very relaxing with all our needs supplied. The breakfast was large and even cookies in the evening when we returned from our meeting! Nice and clean also. The only complaint was the insulation to help with sound coming from our neighbors was not sufficient! We will likely be returning.

Aaron G, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Karen, Thank you for your review of our hotel. We had several groups in the hotel the night of your stay. Sometimes youth sports teams can be a little loud. I do apologize for the inconvenience. We are usually able to keep our more enthusiastic guests on their own floor. Thank you for understanding, and we hope to see you again.

"Excellent"

4
19/11/2016

Front desk personal friendly and helpful. This hotel states they will honor internet rates if booked directly with them. Clean rooms, excellent house keeping. Outstanding offerings for bkf. Eggs, biscuit, gravy,, sausage, ham, oats, cereal , pancakes and the usual breads and pastry .You will not go hungry. We would stay again if passing through.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for your feedback and your nice comments! I am happy to hear you had an excellent stay and that you enjoyed our hot breakfast. Warm Regards, Aaron G. General Manager

"Awesome BW Plus"

5
17/11/2016

Ok.. I've never been a big Best Western person.. Nothing specific against the chain... It just wasn't really on my radar when traveling. Lately, I've noticed some good looking properties and some outstanding reviews so when several BW Pluses showed up amongst the highest rated properties for the money in Wichita and we were on a driving trip and realizing Wichita would be our stopping point for the night, we decided to give this one a try. Really glad we did.. Check in was pleasant, the property was super clean, having been recently completely remodeled. Rooms are very well appointed, nicely decorated, beds are super comfortable, never heard a sound from the outside or other guests. Breakfast is one of the best complimentary hotel breakfasts you will ever have. Fresh, hot, clean and many more options than your standard fare (cool pancake maker). The employees here really care. Several different staff members asked if they could get us anything or do anything to make our stay better. The sales director was even working the dining room and was extraordinarily friendly, engaging and committed to providing excellent guest service(to whom it may concern, Julie is a great asset to this business) Great stay, great value... Will be our go to property in Wichita.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for staying with us and giving us your feedback. I am happy to hear you enjoyed your stay and our many amenities. Hope you come see us again! Warm Regards, Aaron G. General Manager

"Great Stay Before An Early Flight"

5
17/11/2016

Arrived here late and was greeted by an extremely friendly staff. The room was spacious, clean, and a great value. Will definitely stay here again when I fly in to Wichita. If you have AAA membership you can get great rates here by using it.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for staying with us. I appreciate your nice recommendation. Hope to see you again soon! Warm Regards, Aaron G. General Manager

"The first of many stays at this wonderful hotel."

5
14/11/2016

Excellent staff - ?????????? Rocio and Chelsea were completely on top of everything we needed with knowledgeable, professional courtesy and nice smiles to boot. Clean rooms - ?????????? We found everything in our room to be in perfect working order. My only recommendation would be to maybe add something to the curtains to help keep them from being caught in the blown air from the AC unit. Breakfast - ?????????? Plenty of tasty food with a nice selection. Are there better breakfasts out there? Yes. However, they probably will not come at such a great value. And I can most definitely assure you that there many worse breakfasts to be had at other hotels. We enjoyed both of our morning meals here. I could go on and on about this hotel. I've read other similar reviews on this and other sites and they are all spot on. If you are in Wichita for the night or even several nights and simply need a place to rest and recharge you won't find a better value in all of Sedgwick County. Period. We are looking forward to many comfortable stays here while visiting our family and friends in Wichita.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Dale, Thank you for staying with us and your kind words about our hotel. We very much appreciate you taking the time to write a review and I am happy to hear you are a loyal customer. Thank you again, Aaron G. General Manager

"Business trip"

5
09/11/2016

Excellent value for business or leisure travelers looking for a clean and comfortable place to stay. Not fancy, but definitely a "plus" compared to other Best Western Hotels. Great selections at breakfast, too.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Values Guest, Thank you for staying with us. I am happy to hear you enjoyed the accommodations and the breakfast. Hope to see you again soon! Aaron G. General Manager

"Wedding"

5
08/11/2016

Great place to stay...the staff was awesome in helping us with a block of rooms with a wedding. Extremely clean, comfortable beds, great breakfast. Julie in sales was most helpful. I highly recommend!!

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Values Guest, Thank you for staying with us. I am happy to hear our staff was helpful and all went well. Thank you for your feedback! Hope to see you again soon! Aaron G. General Manager

"Excellent Service!"

5
07/11/2016

This is my second stay at this hotel & they have great service, wonderful rates & very clean rooms! All of the staff is friendly & helpful. Great breakfast.Definitely my go-to hotel when I am in town!

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Martha, Thank you for your feedback and your nice comments. I am happy to hear you enjoyed your stay with us. Hope to see you again! Aaron G. General Manager

"Mr and Mrs"

5
02/11/2016

We checked in October 29th and checked out October 30. The front desk was very friendly and efficient. We had a very nice room that was decorated nicely, clean and comfortable. The breakfast served was the best that I have ever seen at a hotel. It was an exceptional value. Even though at this Time the street is under construction, It is worth the effort to get there.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Barbara, Thank you for your nice comments. I am happy to hear you enjoyed your stay and the accommodation. We hope to see you again soon! Aaron G. General Manager Best Western Plus Wichita Kansas

"Best Breakfast Ever"

5
28/10/2016

The hotel was great and the staff was great, but I stay in hotels all the time and that was by miles the beast hotel free breakfast I have ever had in 20 years. They had 2 different kind of scrambled eggs. One loaded with cheese, ham and peppers. My favorite part was the chicken friend steak. the best breakfast ever!!

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Jonathan, Thank your for staying with us and your nice comments. I am happy to hear you enjoyed our breakfast! We hope to see you again soon. Aaron G. General Manager

"Meetings in Wichita"

5
27/10/2016

We booked the meeting room for two presentations. While there was some initial confusion - front desk didn't tell sales - it was all resolved. The room was set up for us as needed, the staff was very friendly and accommodating. Any requests were handled quickly and with a smile. It was a very good meeting experience.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Jeffery, Thank your for utilizing our meeting space. I am happy to hear things were resolved and you had a good experience. Thank you for taking the time to give us your feedback! Aaron G. General Manager

"Business in Wichita"

4
19/10/2016

Good hotel. Bad wireless internet service - very poor speed and constantly being knocked off online, it was very frustrating. Breakfast was better than most. It is close to the Airport and the freeway. Close to many food places. Over-all great other than the internet connection...

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Daniel, Thank you for staying with us and giving us your feedback. I am happy to hear you enjoyed the breakfast and location. I will look into the internet connection issue. Thank you Again, Aaron G. General Manager

"Pleasterly surprised"

5
19/10/2016

I enjoyed my stay and all the modern update's at this hotel. It was hard to find because of the name change and all the road construction going on but other than that it was great and would definitely stay here again!

"Nice"

4
17/10/2016

Everything about this place is nice. Very clean and staff is great. If you are flying out they will take you to the airport and you can leave your vehicle at no charge. When you come back they pay for your cab ride back to the hotel so you can get your vehicle.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Leon, Thank you for staying with us and your nice comments. We hope you come see us again! Warm Regards, Aaron G. Manager

"Hotel was good"

4
13/10/2016

Hotel rooms were good. Beds decent. Internet service was troublesome and they had to reboot the server twice. Didn't work for my laptop. Staff were friendly. They need to fix the internet. Breakfast was ok.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for staying with us and your nice comments! I will look into internet issue and see what can be done. Hope to see you again, Aaron G. General Manager Best Western Plus Wichita West

"Our first stay in a Best Western Plus"

3
10/10/2016

This was our first stay at this property and our first ever stay at a Best Western Plus. I noticed on the stationary in the room, that there are also Best Western Premiums. My thanks to the Trip Advisor guests before me, that commented on the highway construction and need to access the motel in a round-about manner. Curiously, on the room reservation, there was no reference to the construction and recommended access directions. The room was clean. There were minor things missing or in disrepair that I wouldn't have expected in a ‘plus' property. It seems that all of the pillows were big and hard. The toilet seat was broken, loose and missing a part. Our room was on the north side of the building, away from the highway. It was very quiet. The breakfast was different, and included an automatic pancake maker. The plates are a cheap paper, not waxy, so the pancakes stuck to the plate, making them awkward and undesirable to eat. The coffee was located in the main lobby, outside of the designated breakfast area. A manager type person stopped by our table to say hello.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Mark, Thank you for staying with us and giving us your feedback. Your feedback is important to us in improving our hotel and the satisfaction of our guest. I have noted your comments and will take appropriate measures to improve in these areas. Thank you for alerting me to these items. Warm Regards, Aaron G. General Manager Best Western Plus West Wichita Airport Inn

"Great breakfast, clean rooms,"

5
10/10/2016

The front desk staff were always pleasant, During my four day stay the rooms were always cleaned, and each morning there were Grab and Go breakfast bags incase you were running late.The morning breakfast variety was excellent with many choices, which always included several types of meat, and seasoned and regular scrambled eggs, along with all the other usual items. The USA Today paper was waiting for you at the front desk in the morning and in the evening when you returned cookies were at the front desk. The entrance has automatic sliding doors which are always helpful when dealing with luggage, and taken for granted until you stay somewhere without them. There is some construction in progress on the road in front of the motel and you have to be careful if you park in the few spaces in the front. There is plenty of other parking and the road construction should be finished soon. Overall I would recommend and I will stay at this Best Western again.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Tom Thank you for staying with us and giving us your feedback. Thank you for the 5 stars. I am happy to hear you enjoyed your stay. Warm Regards, Aaron G. General Manager Best Western Plus West Wichita Airport Inn

"Wichita stay"

5
07/10/2016

Excellent room and friendly staff. Good breakfast and quality was food. Eggs were a little on the over done side but ok. Waffles were terrific. Had a good selection of food but some fresh fruit would have been better. Muffins and Bagels also appreciated.

"Fabulous if you can get to it."

4
04/10/2016

This was a great hotel, the only problem right now is that the road in front of it is torn up and it was a challenge to get to the hotel. It was stylish, clean and comfortable. I would definitely stay here again. It is not far from the airport so it was convenient for us the next morning.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Carol, Thank you for staying with us and your nice comments. Sorry for the construction on the roads. Should be finished soon. Warm Regards, Aaron G. General Manager

"pleasent stay"

5
03/10/2016

Very good experience staying at the hotel. Only problem was the traffic to get in to the hotel, due to road construction around the hotel. I would think that the construction would be completed soon. So verify road construction before you stay.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Walter Thank you for staying with us and your nice comments. Sorry for the construction on the roads. Should be finished soon. Warm Regards, Aaron G. General Manager

"Great place"

5
24/09/2016

I stayed here on the front and return ends of a recent trip. The staff were exceptionally helpful in directing me around nearby construction and the checkin process was efficient. They offer free shuttle service to the airport. Due to my exceptionally early flight time, they provided taxi service at their cost since the shuttle wasn't available at 4am. The property has clearly been recently renovated and is stylish. Due to the road construction toward the front of the property, I requested the backside and had a quiet nights sleep. The breakfast provides many hot and cold options as well as a to-go bag for that meal if you're short on time. The rates were also great. This will be my go-to hotel of choice the next time I'm there.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Parker, Thank you for the nice review. I am happy to hear you enjoyed the accommodations and the rates offered. Hope to see you again, Aaron G. General Manager Best Western Plus Wichita West

"Nice hotel, convenient to downtown attractions"

4
23/09/2016

This is an older location that has been recently renovated and updated. It is very nice inside. The current construction detour is not their fault, and it takes a few minutes to figure out the back entrance (some signs would be appreciated) but once you do it's no problem to get to. The hotel is in an older retail zone, so there are a variety of shops, restaurants and services in the immediate area. The rooms were nice, but ours could have used some attention. We had no microwave, and the tub drain did not work properly, it had to be held open by hand after each shower. Otherwise the room was spacious and comfortable and if there was an airport nearby we did not hear anything. I thought the breakfast buffet was typical of its kind, scrambled eggs and sausage, bread and pastries, juice and coffee. All the hot food was hot and the service was refreshed as needed.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear AnotherDawn, Thank you for staying with us and your nice comments. I am sorry about the construction but should be done pretty soon. I have noted your other comments and will look into these. Hope to see you again, Aaron G. General Manager Best Western Plus Wichita West

"Impossible to get to--construction zone"

2
16/09/2016

Nice place, terrible location--construction zone--impossible to locate with Google Maps. The neighborhood is old, adjacent to the freeway and a bit scary! The night clerk was so apologetic about the highway construction and problems finding the place.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Mary Jean, Thank you for staying with us and taking the time to review our hotel. We are sorry about the construction zone. Hopefully it will be finished soon! I am happy to hear you enjoyed the hotel itself. Warm Regards, Aaron G. General Manager

"First Night on Trip"

4
16/09/2016

Very Hard to get into this location because of construction. They don't have any signs anywhere to show you how to get into the parking lot. Other then that it is a very nice place to stay. The staff did not seem to care about the problems with find the way in. Some of the breakfast food brands good of been better.

"Texas"

5
15/09/2016

This was my first time staying at a Best Western Plus and I was really impressed with the hotel and staff. Upon arriving I could tell it has been updated. I like the new stylish look. The rooms were decorated nicely. The beds were nice and very comfortable. The bathroom had nice amenties. The room was nice and quiet. The breakfast was so good , I really enjoyed the pancake maker and all the choices that were avaible. I will definitely be staying again with my family when we drive to Texas. The general manager Aaron Girrens went out of his way to answer questions I had about the hotel. Julie Hill was very attentive to my mothers needs as well.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Lisa, I am happy to hear all your nice comments. Thank you for staying with us and taking the time to review our hotel! Warm Regards, Aaron G. General Manager

"Best in Kansas! "

5
13/09/2016

Kansas is an interesting state to visit. We did manage to find some kid friendly things to see and do. There was a fantastic Zoo nearby where you can feed the lemurs. Priceless fun for young kids! This Best Western was top notch. Super clean, super comfortable, and A/C worked great. 103 in the shade in June! Yikes. Enjoy the pool and just relax. The staff is very attentive. We forgot to pack Advil and the night desk clerk was able to find some for us. Breakfast was amazing and fresh. (The key is to arrive just after 6:30am. ) Best Western really pays attention to their guests needs.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Ted, Thank you for your nice comments. I am happy to hear you enjoyed Wichita and our accommodations! Hope to see you again, Aaron G. General Manager Best Western Plus Wichita West Airport

"Hard to find"

4
11/09/2016

Under construction and new management, working hard to make your stay very pleasant. Late arrival was not a problem, but a small issue with Expedia reservation was quickly resolved. Room is large, quiet, comfortable. Outdoor pool was closed. Enjoyable breakfast with real home-made oatmeal, not packets like most hotels serve. Shuttle bus to the airport. Will stay again.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Tatitulov, Thank you for your nice comments. I am happy to hear you enjoyed the accommodations! Sorry we were hard to find for you. Thank you again for staying with us. Aaron G. General Manager Best Western Plus Wichita West

"Lost almost"

4
09/09/2016

Although construction around the Inn was very extensive and there was no signage directing us through the detours, we found the Inn well-appointed and welcoming. Our reservation had been set aside, confusing the clerk who checked us in and delaying the process. The room was fine, if slightly marred by chipped corners in the entryway, and quiet since it did not face the freeway.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Peter, Thank you for your nice feedback. We are working on getting better signage to help our guest find our hotel. Hope to see you soon! Aaron G. General Manager Best Western Plus Wichita West

"welcome addition to Wichita Best Western properties"

4
07/09/2016

Not hard to see the PLUS in this Best Western property. Nice hotel layout, great west Wichita location, but still has short & easy downtown access. Once road work is completed access should be easy. Nice outdoor pool area we didn't use. One of the nicest BW breakfast areas we have encountered, including three TV screens. Coffee available 24 hours. Larger exercise room than most comparable hotels. For plug-in vehicles owners, a charging station in the parking lot is almost ready.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Dirk, Thank you for your business! I am happy you had a good stay. Aaron G. Manager

"no starwood in wichita"

4
05/09/2016

This is the first time I've not stayed in a starwood hotel in several years, but, I found my self in Wichita and the Best Western appeared to be the best option. As a consequence, I paid with a credit card and did not use my travel points. I was surprised at the nickel-and-dime charges that were added to my bill. To wit: State/county sales tax, CityTBID Tax, Transient Occupancy Tax, and Local Charge. Even if I had been aware of this collective 20% increase, it certainly would not have influenced my decision to book at this hotel, but, the sheer number of these additional and unexpected charges was a wake-up-to-reality jolt. The front-desk staff were courteous and helpful. Parking was convenient and free. The mattress was the forced-intimacy style. That is, lower in the middle than on the edges. Breakfast was adequate and free and plentiful. The room was spacious and quite functional. The safe and refrigerator worked well.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear old drifter, Thank you for staying with us and you nice comments on our hotel. Yes, unfortunately hotels have lots of extra taxes imposed on them. I wish it were under my control but is not so we have to live with it. I hope you come see us again. Thank you, Aaron G. General Manager

"Relaxing"

5
02/09/2016

I booked online and got a reasonable rate. The front desk was pleasant and put me in a comfortable king standard which the bed was divine. I was also given a late check-out. I will stay again. Love from New Mexico

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Tammy, Thank you for being our guest. I am happy to hear you enjoyed your stay. Sincerely, Aaron G. General Manager

"WiFi needs work but great hotel"

4
29/08/2016

Stayed on the 4th floor and was offered WiFi but it wouldn't reach my room. Had to keep going to the lobby to get my work done. Outside of that the room was clean and comfortable. The staff was awesome as well. Business travelers avoid the 4th floor and you'll be good.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for staying with us and your nice comments. I will look into the wifi issue on the 4th floor. Thank you for bringing it to my attention. Aaron G. Manager Best Western Plus Wichita West Airport

"Lucky for us"

4
22/08/2016

This property was recently changed to a Best Western Plus and lucky for us most of the renovations are done. We were not effected in any way except for the road construction. For some reason whomever decides to do road construction in Wichita decided to rip up the streets all over this area and for about a 10 mile radius. We just used our phone GPS and our eyes to maneuver around the construction. The Best Western Plus was comfortable and clean. The daily breakfast was great. The outdoor pool and exercise room are larger than most establishments of this category. What gladly stay here again.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear James, Thank you for staying with us. We are happy you liked our hotel and renovations. I am sorry the city has not completed the roads to our hotel yet and we hope they will finish soon. We are also glad to hear that you will be a returning guest and we hope to see you again soon. Sincerely, Aaron G. General Manager

"Great price, Super Hotel!"

5
22/08/2016

Booked room to see Wichita Theaters Momma Mia. Did a search for what hotels were close to Century II and it was on the list. After getting there I really didn't feel it was all that close. But on arrival at the Hotel it was nothing but a class act! What a great place! Wonderful staff, Room, amenities, and the best breakfast I've had at any hotel I've been at! Negatives were the darn highway construction, of course not the Hotels fault. Thank goodness it could be seen from the highway! And after logging onto their internet on my smartphone I guess I wasn't smart enough to figure out how to get off the reservation page and onto the net...Without a doubt one of the best Hotels I've been in and I've traveled a lot of this world!

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for your wonderful comments and survey regarding your recent stay with us. We are happy to have had you as our guest! Hope to see you again soon. Sincerely, Aaron G. General Manager

"Great price and super stay!"

5
22/08/2016

Booked room to attend Momma Mia at the Century II. Came up in a search for hotels in the area of Century II. My only disappointment was that I didn't really feel it was all that close after we got here. That and the Highway construction which lead us into a nice game of Hide and Seek to find the hotel. Fortunately it is located right at the Highway and could be seen as we approached. Everything about the place was first class! From the staff to the room nothing was substandard. Enjoyed our stay immensely. Probably the best breakfast buffet I've had in ANY Hotel (And that's a lot!) Will stay here again when in the area!

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for your 5 star rating and wonderful comments. We are happy you chose our hotel for your lodging accommodations. Hope to see you again soon. Sincerely, Aaron G. General Manager

"Well Done Best Western!"

5
17/08/2016

I have to feel bad for the owners of this property. They sunk A LOT of money into this renovation, and the hotel is really hard to get to due to the road construction out front. It's definitely worth the small inconvenience, though, to stay here. The outside of the hotel features meticulously groomed grounds and a well maintained property. Moving inside the lobby has been completely redone, and they did it right. Instead of the empty feeling most check-in counters exude, this has been done more along the lines of a boutique hotel in New York or San Fransisco. Great use of space and lighting - very comforting and calming when you arrive. The front desk clerk was polite and accommodating. The hallways and common areas have all been repainted and have new carpet, and everything is clean and fresh. The rooms have been completely redone, and are top-notch. New mattresses, curtains, vanity, fixtures, big TV, microwave and coffee maker. Quiet and clean. I didn't eat breakfast, but it looked like they put out quite the spread. I wouldn't hesitate to stay here again, even with the ongoing road construction. It's probably one of the safest properties in Wichita, because I'm sure no thief is going to go through the effort of trying to get here.

GuestAdvisory, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Partssales, Thank you for taking the time to review our hotel. I am happy to see all your comments and that you enjoyed the new look and updates we have done. We appreciate your business and hope to see you soon. Warm Regards, Aaron G. General Manager

"Good Hotel - Bad Internet!"

3
16/08/2016

Hotel was overall all very good, clean, staff are very nice, hot breakfast was really good! Internet was horrible, ice machine and vending machines on 4th floor did not work. Lots of road construction around the hotel this summer making it hard to get to.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Fran, We appreciate hearing back from all of our guests as it helps us understand how your stays were. I do apologize that the city is working on our streets and we hope they will be finished soon. We are checking into our internet with the provider and will have maintenance check our ice machines. Thanks for staying with us and hope to see you again. Sincerely, Aaron G. General Manager

"Beware of no internet"

3
15/08/2016

The internet in this hotel was NOT good. Because of the way my business is structured I will not be back. The staff was really helpful to try to help but they had no luck either. The breakfast was good lots to chose from and made the morning a little better since I could not run my business from there.

"Nice hotel "

4
29/07/2016

We stayed there for 3 nights and it was great! The room was clean and comfortable. Breakfast was good. I thought it was close to most anything. Staff were friendly also. I booked from booking.com and got a reduced rate. Once I showed the desk staff they had no problem adjusting my nightly rate. The only complaints I have is that the pool was not open and it was extremely hot. It would of been nice to be able to relax in it. And getting to the hotel was a little difficult due to all the road work going on. But all in all it was an enjoyable stay and I do plan to go back.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, It is nice to hear that you had a great stay and our staff was helpful. We do hope to have our pool open soon and I am sorry it was not ready during your visit. Glad to hear you will come back and let us be of service to you again. Hope to see you soon. Sincerely, Aaron G. General Manager

"Thank you for a nice overnight!"

4
20/07/2016

Thanks for a nice overnight after a day of travel. We collapsed in the room after a suggested hamburger at Oasis Lounge down the street (very good cooking there, by the way). Enjoyed the nice breakfast before we headed out early on our travels the next morning. Looking forward to the improvements you have started....

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Valued Guest, Thank you for staying with us during your travels through Wichita. It is nice to hear you had a good stay and liked our suggestion for dinner. We do hope you will keep us in mind when you are back in our area. Have safe travels. Sincerely, Aaron G. General Manager

"Great Remodel"

4
18/07/2016

Great lobby area, very inviting and comfortable. The breakfast that is served was very good. It wasn't the typical continental breakfast. They offered two types of eggs, pancakes, oatmeal, bagels, muffins, several juices and so much more. My favorite part I have to say was the lighted bubbling wall. It was so relaxing and great to just sit and watch. I would definitely stay there again if I am every out that way. The only downfall is they don't offer laundry facilities.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Dawn, On behalf of the staff and myself we are happy to hear that you enjoyed your stay and liked our breakfast selections. Also glad you hear we will be your choice when you are back in the area. Hope to see you again soon. Sincerely, Aaron G. General Manager

"Plan for construction"

4
16/07/2016

Check your gps before arrivaL. You must enter the property from the residential area behind the motel due to construction. room on the highway side was a little noisy due to traffic. The staff in this BW was very good. Best Western is always my "go to" choice for motels. Always a great value for the money.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Roger, Thank you for taking the time to complete the on-line survey of your recent stay with us. Thank you for being a loyal Best Western guest! We do hope our city's street construction will be finished soon so it will be easier for our guests to find us. Please come back and stay with us again. Sincerely, Aaron G. General Manager

"Baseball tournament"

4
02/07/2016

Newly renovated and re-opened in June 2016. This used to be a Hampton Inn. We new the pool was being renovated, so not a big deal. Breakfast had biscuits and gravy, pancakes, oatmeal (in the crock - no packets) every day. Eggs & sausage each day as well. Room was nice & clean. No water sitting out or cookies as extras in the lobby. No fan in the bathroom, so bathroom got hot & steamy and sink and outlets are inside the bathroom. 4 plug ins on the night stand plus a clock are nice!! Best rate I could find for the area, so I was satisfied.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Susan, We are happy to have had you as our guest and that you enjoyed your stay. We are working hard to help our guests have a great time with us. Please keep us in mind when you are back in Wichita. Sincerely, Aaron G. General Manager

"A little disappointed "

3
26/06/2016

Nothing online said that the hotel was under construction, hard to find a way in with the highway construction. Pool didn't work thought we were at the wrong place because hotel recently changed names/ companies. However rooms are quiet, can't even hear the noisy highway. They did a good job of accommodating us since Booking.com screwed up our reservation twice. Would recommend after all the construction is done

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Cody, Thank you for your comments and review. I do apologize that our pool was not ready during your stay and the city is still working on our roads. We are getting close to the end of our renovation and we hope you will come stay with us again at completion. Sincerely, Aaron G. General Manager

"Great price for a nice place to stay!"

5
21/06/2016

We needed to spend the night in Wichita for MTW's Nice Work If You Can Get It production. What a nice surprise this hotel was. It's now called Best Western Plus Wichita West?. Under renovation, the rooms are nice, clean and spacious with a generous breakfast. Staff are friendly and helpful. Just a little difficult to get to since the street is closed and getting back onto Kellogg is challenging - just follow the detour signs.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Susie, Thank you for sharing your experience with others regarding your stay with us. We appreciate your kind comments and hope to see you again. Sincerely, Aaron G. General Manager

"Great Place; super deal on-line"

5
20/06/2016

Read the reviews; the road construction and name change to the Best Western Plus makes this a difficult hotel to find. Write this direct phone number down as it is hard to find: 866-925-8709. This is not a paid advertisement, but the hotel manager said he couldn't even come close to the on-line price offered. He also said that those great prices won't last long. The construction at the hotel (except for the road work) is almost done. Except for occasional notes on painter's tape on some room doors with 'punch list' work it looks like the interior construction work is done.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Rick, We are happy you enjoyed your stay with us and your understanding about our hotel renovation and the city's street construction. We have been working hard to give our guests a great stay. Please come see us again soon. Sincerely, Aaron G. General Manager

"Excellent"

5
19/06/2016

We booked our hotel while it was the Wichita West Airport Inn. It is now the Best Western Plus-West Kellogg. We were pleasantly surprised to find it under renovation. We got one of the new rooms. Nearly everything was replaced with modern and attractive furnishings. I am not sure if the bath tub was replaced, but it was nice enough to keep. Everything else was new. Kellogg Drive was closed, so it was difficult to find. A small temporary sign on the corner of Taft and Illinois St. would have saved us 15-20 minutes of driving down the endless dead end streets surrounding it. Since we did not know that it had been re-named, and the street was closed, we wasted a lot of time. In the end, we were very happy.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Ed, Thank you for your feedback. I do apologize that our hotel is difficult to find due to the road construction. We appreciate your suggestion of a temporary sign and will check to see if that is a possibility. Please come and stay with us again. Sincerely, Aaron G. General Manager

"Eating with 12 hotel employees"

2
17/06/2016

Besides expecting pool to be in service in June and at booking promised a pool, it was shut down due to construction equipment unnecessarily laid out over pool area: we booked five days but are leaving three days earlier. Both mornings we ate breakfast and were congested by what seemed all employees eating breakfast at the same peak time for guests: 7-9 am. I felt like I was intruding on their fun time. Manager came in and sat with them drinking coffee and discussing remodel expenses. Besides food having run out each time we arrived, watching employees take up tables and eating food supposed to be reserved for paying hotel guests, we eventually ate. Contractors, guests, and employees seem to congregate for social smoking outside every door, polluting our lungs and making our fresh clothes smell like smoke. Even in the room smoke came through AC vents all night and day. We came back from lunch to find a maintenance man with laser installing new smoke alarm. (No notification, just surprise I'm doing maintenance.) we were not asked why we checked out early and how our stay was so with that we go straight to the reviews. The lower rate is for a good reason: it means pay a little more for quality. Go with your instinct. We want our Money back. This is how bad it is.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear Trevor, We take all guest reviews seriously and will thoroughly investigate your comments. Our staff is not allowed to eat breakfast at the hotel. I am sorry our pool was not open during your stay and we are working hard to finish all of our renovations. We do hope that you will give us another try in the future. Sincerely, Aaron G. General Manager

"Motel is not Wichita West Inn...."

3
13/06/2016

There is no signage to the fact the motel is not Best Western Plus. So much construction and no signs to a route to get to the motel. Glad I always were slippers in a motel room, there was broken glass on the floor, so that tells me that no one vacuums very well. The motel staff was very pleasant and accommodating. I had indicted I needed a "disabled access" room, but I got 4th floor because of the renovations going on that I was unaware of when I booked the room.

HotelRep12, General Manager at BEST WESTERN Plus Wichita West Airport Inn, responded to this review
Dear William, Thank you for your feedback regarding your stay with us. I do apologize for the issue in your room. I have had a meeting with our head of housekeeping regarding this. I am happy our staff was accommodating during your time with us. We do hope to see you again in the future. Sincerely, Aaron G. General Manager