Best Western Plus Hotel Southpark Inn & Suites,  Tyler

4.5/5  - basé sur 349 notations.
120 W Rieck Road, 75703-3701, Tyler, United States - visualizzare mappa
+1 903 534 8800 +1 903 534 8800

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Gli ospiti del nostro hotel di Tyler, Texas, avranno infinite opzioni tra cui scegliere, dal visitare il mercato delle pulci Canton Trade Days al divertirsi al Tyler State Park. Gli studenti, i docenti, il personale universitario del Tyler Junior College e della University of Texas e i loro cari considerano il nostro hotel di Tyler la loro seconda casa. Che tu debba fare un soggiorno prolungato o che tu sia in città solo per un fine settimana, puoi contare su di noi: ti accoglieremo con l'ospitalità tipica del Sud degli Stati Uniti. Il nostro hotel di Tyler, Texas, si trova a una breve distanza di auto dal Mother Frances Hospital, il che renderà la vita un po'più facile ai dipendenti dell'ospedale. Questa regione è celebre soprattutto per i suoi campi da golf e non c'è niente di meglio che allenare il proprio swing sotto il caldo sole del Texas. Ma anche fare shopping è considerato uno sport in zona e presso il centro commerciale Broadway Square troverai offerte imbattibili. Potrai recarti nel vicino lago di Tyler per nuotare, pescare e fare escursioni in barca. Il parco acquatico Waterpark of the Villages è il posto perfetto per le famiglie o per gli ospiti del nostro hotel di Tyler che desiderano rinfrescarsi e divertirsi un po' durante il proprio viaggio. Ma anche il giardino delle rose di Tyler e lo zoo Caldwell sono attrazioni fantastiche, adatte a visitatori di tutte le età. Potrai visitare giardini fioriti o passare una giornata allo zoo alla scoperta di animali esotici provenienti da tutto il mondo. I viaggiatori d'affari rimarranno soddisfatti dall'ottima posizione del nostro hotel, dal quale è possibile raggiungere a piedi numerosi ristoranti, e adoreranno le nostre lenzuola di lusso e la possibilità di spostarsi con facilità verso le maggiori aziende della zona. Se sei qui per fare affari con l'East Texas Medical Center, il Trinity Mother Frances o lo University of Texas Health Center, dal nostro hotel di Tyler potrai recartici rapidamente e con facilità. Il nostro personale cordiale è sempre pronto a fare in modo che il tuo soggiorno sia il più piacevole possibile. Potrai chiedere indicazioni sulle attrazioni turistiche direttamente ad abitanti del luogo. Qualunque sia il motivo per il quale sei a Tyler, soggiornare nel giusto hotel fa davvero la differenza. Quando sai che le tue esigenze vengono al primo posto, un buon viaggio si trasforma facilmente in un viaggio fantastico. Prenota subito una camera o una suite al Best Western Plus® Southpark Inn & Suites!

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Basato sul parere di 353 viaggiatori
Certificate of Excellence
 
PUNTEGGIO ATTRIBUITO CONSULTARE I PARERI SU RIEPILOGO DEI PUNTEGGI
Eccellente
 
250
Molto buono
 
83
Medio
 
15
Mediocre
 
2
Orribile
 
3
Affari Affari 94
Business Business 74
Da solo Da solo 31
Di coppia Di coppia 46
In coppia In coppia 72
In famiglia In famiglia 119
Viaggio con amici Viaggio con amici 24
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Best Western Plus Southpark Inn & Suites,Tyler
  • 5
    « Very Clean »

    Traveling with grandchildren and stopped for the night. This is a very clean property. The staff were nice and helpful. The area is safe and there are lots of places to eat close by. Will stay here again.

    3
    « Could be better »

    On the positive side, the staff was very friendly, and check in was smooth. Our room was spacious, and well laid out. Bed and pillows were quite comfy, and it was quiet. The room appeared clean, and was odor free. Plus marks for three bath towels, and enough soap to allow one for hand washing, and one each for showering. You'd be surprised at how many hotels provide only two bath towels and two soaps. The room had all the usual amenities, and two large TVs. Unfortunately, neither worked well. One would go off completely when you changed channels, and the other had volume that would only go to certain point. And no menu to see what scheduled programs. WiFi was slow. Electric outlets were not conveniently placed. Breakfast was sub par for a BW. Egg ?patties?, sausage microwaved, so much for a hot breakfast. No daily newspaper, and the coffee table in the lobby was covered in dust. I would say this Best Western is not a ?Plus.?

    5
    « no problem »

    decent price, good place, no worries. this location was convenient and there were places to eat around there. it was sort of a no brainer for the average traveler. I would stay at this location again.

    5
    « Solid BW experience »

    This is a new BW Plus in Tyler. Great shape and everyone was very friendly. Walking distance to several restaurants and other general shopping. Would definitely recommend when in Tyler. Room rate was good for a Plus.

    4
    « A Cut Above The Traditional Mid Level Property »

    Wife and I stayed here for two nights while visiting Tyler on a rose buying trip. Everything about the place exceeded our expectations for the typical mid level property. The staff was great, the room was extraordinarily clean and well appointed, breakfast was above average and the location was perfect. What's not to love. Will definitely stay here again on our next visit. Recommended

    4
    « Overnight stay in March »

    This hotel is close enough to the busy S, Broadway but located far enough from it to be very quiet. There is ample parking. The front desk personnel are very pleasant and helpful. The hotel was clean as was the room. Plenty of hot water. Wi-fi was good and easy to log on to. The bed was firm but comfortable. The TV worked well and there was a printed guide to channels in the room. A/C was quiet which made sleeping easy. Breakfast was pretty much the standard breakfast. Make your own waffles, eggs, two kinds of sausages, juice, rolls, biscuits & gravy, etc. Upon request, they did make a pot of decaf coffee for us which was nice. Upon leaving, the front desk gave us a map to help get us to the azalea trails which was one of the reasons for the trip. This was a first time stay at this particular hotel and a good choice for us.

    5
    « Enjoyable Stay »

    We were traveling to San Antonio and need an over night in Tyler. The lobby is very nice and the front desk attendants were friendly and helpful with questions. We had a room with a king size bed. It was very clean and comfortable. If we pass through again we will certainly stay at the Best Western Plus Southpark Inn.

    5
    « Great time on our Spring Break »

    As always Best Western Plus South park in Tyler has done a great job taking care of our family needs on our spring break stay. Keep up the good work, everyone was nice and friendly from the Owner to the maintenance staff. We are looking forward to visit in July for our family reunion.

    4
    « Great location & friendly staff »

    We always stay in Tyler when we go to the flea market in Canton Tx.. This was the first time to stay at the Best Western there, the price was right and the location is perfect, from now on whenever we stay in Tyler this will be our first choice.

    5
    « Wonderful hotel!!! »

    This hotel is impressive! The staff is great! The breakfast is delicious! It's convenient to many restaurants and shopping! The rooms are very clean! The lobby is decorated very well! I will only stay here when in Tyler, TX!

  • 5
    « Clean, Comfortable and Friendly »

    Super friendly and helpful staff! I stayed on the first floor just a few steps from the breakfast area, which could not have been more convenient. Excellent rooms for the price - clean, spacious and nicely decorated! Hot breakfast with a variety of choices was another bonus. I will definitely return!

    5
    « Have to warn non-smokers »

    The five stars are because evert single member of the the staff we encountered was top notch and the property is very well maintained. BUT they allow smoking on the first floor and it smells like a casino. Breakfast is also on the smoking floor. They moved us to the other end of the motel on the third floor. Either some pathetic addict was smoking in a non-smoking room or the HVAC circulated the fist floor fog to the third. If you don't mind smoke, this is a great property. Also, to be fair, I am very sensitive to cigarette smoke (not a belligerent former smoker)

    5
    « My "Go To" When in Tyler »

    Having family in Tyler, we go there a couple of times each year. Have tried several motels over the years and settled on this one. The price is very good for such a nice facility. The staff is always pleasant and helpful. Everything is well kept and functional. The rooms are fairly spacious, and the beds comfy. One selling point for me is the breakfast. There is a pretty good selection of the typical cereal and pastry items, as well as fresh fruit. What I choose, though, is the hot option. While not 5-star restaurant, it is very good and well prepared. Scrambled eggs, two types of sausage, toast, gravy. I always over do it.

    5
    « Comfortable, Quiet, Safe »

    Great stay - room was clean, bed was comfy (I like a mattress on the firm side), staff was courteous and helpful. Easy to find and to get to. Hot breakfast was pretty good. I would definitely stay here again.

    5
    « Review - Best Western Plus Southpark Inn Tyler »

    I have always had a wonderful stay at this hotel because It is centrally located near several retail shops, restaurants, and malls in Tyler, Texas; and the hotel and staff provide excellent service and a full free breakfast. Other accommodations include easy communications via WiFi in rooms, and free computers in lobby.

    5
    « Comfortable and Clean »

    This hotel was very clean, the hotel staff was very courteous, the continental breakfast was WONDERFUL!!!! and it was very quiet no matter the time of day. I will definitely continue to stay here each time I visit friends in the area. I traveled alone and felt very safe no matter the time I left or returned to the hotel. There were many things located within walking distance, so if you do not have to drive to get food or just to go to the store.

    5
    « Always Good People »

    The people at Best Western have always been professional, courteous and helpful. I started using Best Western because of the "pet friendly" policies. Breakfast amenities always good and fresh. Good sound proof rooms. Good custodial staff

    5
    « Comfortable »

    We changed from the Best Western, in Lindale to the Tyler location and I am glad we did. They took great care of us and made sure our stay was without hassle or problems. I would recommend to anyone staying in area.

    5
    « Visiting with friends »

    I stayed at this hotel because I like inside rooms and my safety was a factor. I felt very safe here. The price was very reasonable. The location of this hotel was excellent because they were many restaurants and stores to shop at within 1/2 mile or not. It was convenient to get to and the traffic wasn't a problem.

    5
    « Great stay! »

    We had a great stay at this location. Only problem we had was with the TV remote and the night manager just simply moved us to a better room with newer accessories. Fitness center and breakfast were great!

  • 5
    « Great Best Western! »

    This was the best hotel stay with clean rooms, friendly & professional staff across the board - we had a slab leak at home and were displaced for a full week so needed a local place to stay while water was turned off at home. l cannot say enough positive about this hotel!

    5
    « Great Stay »

    We thoroughly enjoyed our stay at the Best Western in Tyler, Texas. The front desk staff were congenial and helpful. The room was very clean. The pool area was also very nice. We would definitely stay here again!!!!

    1
    « Most DISGUSTING Hotel Room! »

    I arrived at the Best Western in Tyler after 10:30pm on a Saturday night and parked behind the hotel because parking in the front was full. I was surprised to see that the back entry door was unlocked and open at this hour and the key entry was broken. I proceeded to my room #123 and immediately when opening the door a repugnant wave of air hit me. It smelled like mold, mildew and cigarette smoke. As I stood at the entrance, I actually began coughing and gagging due to the stench in the air. I immediately left the room and went to the lobby to report the issue. The front desk clerk Hannah appeared annoyed at my request for another room and defensive when I explained the issue and asked her to accompany me to the room to experience what I was trying to explain. She refused and would not refund my money when asked. I then asked for the corporate phone number and she wrote 1-800-BEST-WESTERN on a post-it note. I attempted to dial and realized that there were too many digits. I returned and explained that this was not a working number and she actually did not know what / who to call?? I finally found a BW business card in the pamphlets in the lobby and when I showed it to her and asked her if that was the number I should call she said "I don't know." Terrible customer-facing representative for the company. Needs to be better trained in all areas. My follow-up to corporate yielded no results as they indicated it was a smoking room and apparently without checking the actual room or odor, confirmed that was how it should be. I stay at hotels ~70-80 nights a year and this was the absolute worst stay ever. Any reputable hotel would have offered some sort of compensation and/or should have a policy in place to fix these issues quickly. I would highly recommend avoiding this location at all costs! Interestingly enough if you look in the reviews, on May 6, 2015 Melissa F, Manager at Best Western Plus Southpark Inn & Suites, responded to another review about the smell and says "Thank you for your response. I am so sorry that your experience at our property was less than satisfying. We do, unfortunately, have 5 smoking rooms on the first floor (with plans to do away with them in the near future) and when they are all rented, it tends to get a little smoky on the first floor. I'm so sorry it affected you in such a negative way." Over 2 years ago - FAILED PROMISE!

    5
    « Great Locatin, Clean Facility »

    Front desk staff was helpful and friendly. Room was clean and neat. Good water pressure for the shower. Modern facility with a great location, near the loop. Many dining options across the road for dinner. Breakfast was available in the morning.

    5
    « Nice Place to Stay »

    Clean, modern, well-kept, pleasant and friendly staff, free Wi Fi, good breakfast with lots of nearby restaurants and name-brand stores of all kinds, well located with easy access to downtown Tyler and only about seven miles or so from Interstate 20.

    5
    « Fun weekend »

    Clean, nice pool and friendly staff. Nice location with Walgreens across the street as well as many shops and restaurants. Nice lobby and breakfast. I would stay there again. Good parking and in safe area

    4
    « Good staff, clean room, quiet night - all good »

    When we arrived at the BW Plus Southpark, the outdoor temperature was 105F at about 6PM. We had had a stressful drive from the Austin area on a multi-night trip. We needed some comfort. And comfort we got. While I was checking in, one of the regulars was also checking in. It became clear to me that this property really worked hard to maintain its reputation and customers. As the headline says, the room was clean and, considering the outdoor temperature, pleasantly cool. (I am not happy when I check into a room where the AC has been turned off - as if no customer will show up to keep a reservation.) The only downside was that the hotel was not able to grant our request for an accessible room. We request such because, as proved true in our room, many hotel bathtubs are slip-and-fall traps. We have reached the age where we really appreciate a sure footing while showering. The tub had no traction enhancement and no handholds. This is something the hotel industry should consider as the baby boomers age. But, definitely the property is recommended.

    5
    « Go to hotel! »

    We tried one other hotel in Tyler and it was nice, but BW Southpark won our loyalty. The staff is friendly and courteous. The room clean and comfortable. This will be our "go-to" hotel in Tyler from now on.

    4
    « Wonderful hotel for the kids »

    Had a great time at the hotel. Main reason for this hotel was for outdoor swimming. Most hotels now have indoor pools. Although there were no umbrellas or shade...it rained all day but in the evening it stopped. Since the pool was open 24/7 it was perfect for all of my grandchildren to swim late at night to wake up to a wonderful and pleasant breakfast. No pool towels.... Fold out couch did not have sheets or pillows, blanket... Front desk had them.

    4
    « Caring Staff »

    I had allergic reaction during my stay. Not sure if it was from hotel or otherwise. The staff showed genuine care and even got me another room. Used recommended Urgent care center and was very pleased. Rooms and hotel were clean. My only complaint was the internet service was very undependable.

  • 5
    « GREAT STAY FOR MINIMAL CHARGE »

    Great food, service and amenities at the hotel. Everyone was friendly and helpful. Our room was clean and more than enough choices and quality food at the breakfast bar. We will definitely be back and try other Best Westerns as we travel.

    4
    « Great value, Wonderful staff, Clean rooms »

    My go-to hotel when traveling. Staff is very friendly and accommodating. Clean rooms. Breakfast offers decent options both hot and cold. Quality is good, not great. Internet service is fast and easy to login. Only complaint is cable TV service which is very slow and doesn't have many options.

    5
    « A great place to stay while you're in Tyler, TX »

    Great hotel located near shopping and restaurants. Chris at the front desk was awesome. The rooms are roomy and very comfortable especially after a long day on the road. The breakfast room was well stocked and very clean.

    5
    « Best Western has great value »

    We were attending a conference nearby and stayed at the Best Western for the first time. We found the facility to be very clean and staff very courteous. Breakfast added to the value. We also liked the part of town the hotel was in. We will definitely stay again. Our only issue was getting the room cool enough at night.

    5
    « A great place to stay »

    I have been going to this hotel for over 11 years now. The hotel is always clean and the staff is very professional and caring. They have a nice breakfast room and the staff serves you with a smile. If you want to stay at a very nice, comfortable, and affordable place to me, in Tyler Texas Best Western on Rieck road is the BEST. The staff from the owner to the maintenance person is always smiling and saying hello. The location is the best also. It is close to malls, restaurants, movies theaters, and a lot of entertainment places most in walking distances. My family and I always look forward to visiting.

    5
    « Getting away »

    My wife and I have been staying with our daughter and son in law in Lufkin and needed some time to our selves. Our daughter and son in law said Tyler would be a great place to go and has a lot of sights to see.

    5
    « My Go To Place »

    I often visit Tyler, TX for Rug Hooking events at A Nimble Thimble. I originally stayed at another chain nearby but was not pleased with the rooms. This was the second hotel that I tried and I've been choosing to stay at this Best Western every since. The beds and pillows are wonderful. The free breakfast is very good and the employees are great.

    4
    « Fit Our Needs Well »

    Stayed here while in town to visit family. We've stayed here before, so knew it was good for this trip. Should have gotten her name, but the lady who checked us in was very cheerful and accommodating. She went out of her way to make sure we got a choice of room which would please us. The room was very nice, as expected. Had one small glitch. Upon awakening after the first night my wife pointed out that her side of the bed was sort of sagging. We were already late for our visit, so I decided we'd deal with it that evening. When we returned and inspected the bed it was just fine. Apparently a slat or something must have slipped, but was noticed and remedied by the housekeeping staff. We both slept well for our second night. One incentive for choosing this motel was the warm breakfast. Sausage and eggs, biscuits and gravy, as well as the standard waffle maker and cereals, muffins, bagels and the like. Not gourmet, but very good and the area is very well kept. Good place to stay in Tyler.

    5
    « This is hands down one of BW's best ! »

    I LOVE this BEST WESTERN ! I have staid here before and was looking forward to this stay. It is exceptionally clean, very nicely decorated and I loved the recliner in my room. The staff are so friendly you would swear they were relatives. The good kind ! I loved that there are so many restaurants within walking distance too.

    5
    « GREAT Place to Stay »

    One of the most beautiful hotels I've stayed in!!!!! Everything about this hotel is way above wonderful. It is evident that the owner (who I met) is concerned about maintaining a high standard of excellence in all aspects of his hotel. Across the street, are many popular restaurants, including Olive Garden and Golden Corral. You won't be disappointed picking this Best Western to stay in, whether for an overnighter or extended stay. The room was clean, the shower great, beds were comfortable, the breakfast area beautiful and clean with great food choices, including a TEXAS-shaped waffle maker. I can't say enough positive things about this hotel.

  • 5
    « Enjoyed our trip »

    Our stay at Best Western was very enjoyable. Great customer service and room was comfortable and clean. We will be staying at Best Western at our next out-of-town trip. Planning for another trip soon.

    5
    « Very nice hotel »

    Hotel was very nice and clean. Very friendly and helpful staff. Hotel staff is very nice and greeted you with a smile. I give this hotel a 10!! Even the cleaning staff greeted you with a smile. Everyone was very polite.

    4
    « Over came problems »

    The hotel was very nice, and clean, but upon check-in which was very late and we were very tired, for a business trip, the receptionist computer went down, we could not complete the check in process, we had 3 rooms, and the host could not run the keys so we could go ahead and take the luggage up to the rooms while waiting on the computer to reboot and restart... finally after about a 20 minute wait we were able to get room keys. Then upon entering the room, and using the bathroom, the toilet would not flush and overflowed into the bathroom. we were moved to another room, but the room change did not have 2 beds, only one king, so the other guest and i had to share the bed.

    5
    « Motel Stay »

    I always enjoy staying here when I come to Tyler. Great rates, very nice staff and never any problems. The motel is convenient to everything in Tyler including restaurants and retail stores. Won't stay at anyplace else.

    5
    « Great hotel »

    Great hotel, friendly staff and comfortable rooms and amenities. It is our favorite place to stay while visiting family in the Tyler area. The pool is clean, breakfast well stocked with full carafes of coffee and the rooms are clean and comfortable.

    5
    « Family Reunion »

    I enjoyed my stay at this Hotel in Tyler Texas. All of the staff were very nice, helpful and professional. All areas of the Hotel and room was clean and comfortable. The breakfast was very good with a lot of choices. Fitness center was excellent. Parking area was well lighted and safe. Shopping, gas and good restaurants close and easy to get to without lots of traffic. Only one thing I would change is the queen size bed mattress. It was a little too hard for me. I would like the mattress to more softer and thicker for the body curves.

    4
    « Friendly Staff »

    A few problems but overall great place to stay and a friendly staff. Great breakfast. Easy checkin and checkout. Nonsmoking room had a musty smell to it and a empty candy wrapper under the chair, First night there were a little problem but the staff handled it. I didn't report to candy wrapper or the musty smell, I just took care of it myself because these were minimal problems.

    5
    « State softball tournament »

    Hotel was great!!! Employee during check in and out went out of her way to have conversation and make sure your stay was the best she could do. I even talked to her prior to booking the room and she was helpful and friendly. The pool was open late which was nice for softball girls to have a little fun after hard fought games. Breakfast was delicious and had many different options .... would definitely stay again if in the area.

    4
    « "Comfortable Stay" »

    This was our first time in Tyler. We chose to stay at this hotel because of all the good reviews. The hotel is at a good location. Many good places to eat nearby and a lovely family run movie theater within walking distance. The suite we stayed in was a nice size for the money and VERY clean! The bed and pillows were comfortable. I didn't wake up with a back ache, which frequently happens during a hotel stay. We ate breakfast there one day. It was a typical hotel breakfast with several nice choices. The dining room was very nice. Every staff member that we encountered was friendly! We really enjoyed our stay at this hotel! The only down side to our stay was to many traffic lights and to much traffic. But, we have that in our own town too. If you are looking for a little adventure during your stay, try Adrenaline Rush Zip-lining. Really great folks out there!

    5
    « Great place to stay »

    We always stay here when we come to Tyler. The staff is always friendly and helpful, the rooms clean and the hotel is close to amenities. Good selection at breakfast. We have always been very comfortable there

  • 5
    « best western review »

    This is a nice convenient hotel I recommend it to anyone. It has a nice pool and lounge and dining room. It is located in a major byway for travel. MY idea is that it was a good staff and facilities. It has a internet and good bed and breakfasts in the morning. It is just right for business travelers and tourists. quick and fast service was in my stay. Lounging at the pool and fitness center was fun. Plenty of soft drink machines and ice machines. A good laundry room and decent restrooms where also in Hotel. I recommend this hotel for anybody on the road.

    5
    « Great location and comfortable stay »

    Had a pleasant experience at this BW. Staff was helpful, breakfast was warm, bed was comfortable, and everything was clean. For my first stay in Tyler, it was located close to good restaurants and most of the touristy sites. Internet was slow and would have liked free weights in the fitness center - but wasn't a big deal for me.

    3
    « Clean and comfortable »

    This was our first time to stay at this hotel. Check in was smooth. We were set up for the wrong room but the clerk quickly helped us get the room that best suited our needs. The room was clean and up to date. The beds were comfortable. The breakfast could use some help but over all we enjoyed our stay and will stay here again.

    5
    « Territory Manager »

    Great service, clean and not bad oddors, safe place, personal with great actitude, brakfast area clean, organized and choice of brekfast selection, easy to check out, no bulgary out side hotel, safe to walk to stores, rooms are very clean, all electronic device workink perfect

    5
    « Unexpectedly nice, owners that care »

    One night in Tyler (there's a song there, I think), not expecting much, but very pleasantly surprised by the quality of my stay and the professionalism of the staff. The room was spacious and well laid out, everything was as clean as could be, and the staff was very nice. Great breakfast with a lot of selection, convenient location with a lot of places to eat nearby. This is a place where you can tell the owners really care and want to make sure travellers have a pleasant experience. I find Best Westerns to be a mixed bag, this is one of their best.

    3
    « BUGS »

    There were small bugs crawling over the furniture. The front desk wasn't friendly at all. The staff that did that did the breakfast was extremely ice. She greeted everyone with a good morning. She talked to you and asked you how are you doing. So, if you were having a bad day her saying good morning made the difference.

    5
    « Girls night out!!! »

    This was a trip for us girls! The staff was fun and upbeat! The room was great and comfy after we spent the night dancing and having fun.... I would definitely recommend this hotel if you are in Tyler!!!

    5
    « Very clean and very affordable! »

    We came into town for one night for a concert. The hotel was easy to get to- it was very clean and we could not have gotten a better price. The staff there was so helpful and answered all of our questions about the best way to get the concert venue. I am glad to know of this place in case I want to go to Tyler again!

    5
    « Very Satisfied »

    Enjoyed our stay! Very clean. Friendly and helpful staff. Close to several restaurants. Comfortable bed. Quiet room. Stayed on third floor on front side of building opposite end of hall from elevator. Good breakfast!

    5
    « Awesome »

    I stay here every time I visit Tyler. Friendly and comfortable. My pup loves it here as well. Close to everything in Tyler. Easy to find and near some great restaurants and shopping. Highly recommend.

  • 5
    « Best Western Tyler »

    Hotel was clean and well maintained. Exterior presented a pleasant experience. Staff was very attentive, hotel was clean and everything in working order. Bathroom could use a little updating but was completely functional.

    5
    « Just the best - Super Comfortable »

    We have stayed at many hotels in Tyler - but this Best Western is just the best of the best. Super clean room - comfortable bed. Superb staff - they are glad to help in anyway. Soft, thick towels. Delicious breakfast with brewed Community Coffee on the line. Free USA Today.

    5
    « Good location for our purpose »

    We arrived in Tyler on the morning Greyhound bus from Dallas and it was about a $10.00 taxi ride from downtown. I chose the location because it was near where we had to be the next morning. Of course, we arrived early, and being on foot, we were wondering how to fill the time before check-in. Not to worry. The staff was friendly and most accomodating, calling housekeeping and immediately giving us a room just cleaned. Great service and a friendly welcome was much appreciated. The Shogun restaurant nearby was given a thumbs up, when we asked. Other features besides a large room with a comfortable recliner chair, were a good breakfast buffet and a small mall across the road with several restaurants. WiFi was a little weak. I had to stand by our door to the hall for better signal strength.

    5
    « Helpful staff. Comfortable roon. »

    We found the hotel to be clean and comfortable. Beds were above average for hotels and we liked the lack of bedspreads on the beds. Much cleaner than most hotels. The staff was helpful and gave us suggestions as to restaurants and shopping in the area. Will return to this location when we are in the area.

    5
    « Walk in the park! »

    I worked the Tyler/Longview area over the past year and stayed at this hotel upon recommendation from the previous territory manager. I liked the location - there were plenty of dining selections nearby - and there was also a nice park about 2/10 of a mile away. The the lobby and rooms were very nice and a great vale. The rooms were large, with a desk and an easy chair. The staff was awesome. I felt like they had an eye out for me if I elected to take a bike ride or walk the trial. I had a favorite room, and they always made sure I got my room. Traveling for business can be a drag...this hotel and the staff made for a nice ending to my business day.

    5
    « A nice place »

    Very well kept hotel. We'd stay there again! It is close to many nice restaurants and also close to shopping. The decor is lovely and bed was very comfortable. It was very easy to find. We recommend it!

    4
    « Comfortable Stay »

    I had a very comfortable two night stay with a decent breakfast in the morning. Large clean room and great mattress. All of the employees gave outstanding customer service. I would stay here again in the future.

    5
    « Travel Diva »

    The hotel was wonderful! Front desk clerk was 80% of the reason....very personable and caring. The beds were comfy....spacious and quiet. I slept so well that I over slept my last night there! Overall....great

    5
    « Great location. »

    Property is very clean Beds are comfortable. Breakfast has a nice selection is fresh and hot. There are many different types of restaurants in the area to choose from. Staff is friendly knowledgeable and customer focused

    5
    « wonderful stay »

    we booked this room for the impending birth of a grandson!! All interior rooms , wonderful staff and no Riff raff in the parking lot etc. Absolutely 5 star stay in Tyler. The desk clerk even worked with us to get us a better rate than my normal discounts.

  • 5
    « Great place to stay! »

    Great place to stay. Beautiful lobby and nice rooms. It appeared to be a recently built hotel. Staff was friendly. Centrally located. Restraunts and shopping very close. Will stay here again when we visit my daughter in Tyler

    4
    « Clean and nice location »

    This was a short stay, I landed in Dallas and drove to Tyler late at night and left early the next morning. Hotel was clean, room was large, plenty of parking. Great location, close to food and shopping. Price was spot on. I would recommend this hotel.

    5
    « Great price and room »

    The price was good for the room. It was clean, the beds were comfortable and the staff was very friendly. I would definitely stay at this location again. The breakfast was very good. They had many choices to choose from.

    5
    « Best Western Southpark »

    This is a great hotel if you are planning to visit Tyler. The staff is friendly. If you are a regular, they know and remember you. I'm there for business and like my "room". I get the same one every time. They know me and are just super. The breakfast is good: I make a biscuit sandwich and they have great coffee. The bed and room are very comfortable. There is a work area and a nice recliner. Comfy beds and pillows. I like this location. There is a park just .2 miles away and it's also within walking distance to a few restaurants. I'm on business. It's also a great location for my next day of work.

    5
    « The Best Hotel »

    Love this hotel, immaculate rooms, Staff is always friendly. Breakfast is delicious and a wide variety to choose from. Small pets are allowed for a fee. Glad to see that they still allow for smoking. I won't stay anywhere else.

    5
    « Phillip »

    Very nice and friendly staff. We have stayed here many times when we go to Tyler. In fact, this is the only place we stay. Good price. Close to the mall and lots of other shopping, lots of good restaurants in the area. The breakfast is always fresh and good.

    5
    « Best stay at the Best Western »

    No need to shop around for a Hotel that offers everything a traveler needs when there is a Best Western around. For you get a great price, friendly service, clean lobby and rooms, everything you need in the rooms; large TV, refrigerator, microwave, hair dryer, iron, soft pillows and comfortable beds and very clean. The FREE breakfast has a full assortment of food including bisquits and gravy, waffles, eggs, sausage and more. And friendly staff that makes you glad you came for a stay.

    5
    « Above Expectations »

    Very nicely redecorated and clean, breakfast was excellent. Rooms are warmly decorated with all new carpet and furnishings. Toilet was very loud. But would DEFINITELY stay here again. Located close to almost everything.

    4
    « THE BEST BEST WESTERN »

    I,ve never had a bad experience at a Best Western , but this is the best I've stayed at . The appearance both inside & out was above average, and everything in the room functioned properly. Misty, who checked us in, was professional, courteous, and had a great sense of humor. I would certainly go there again when in Tyler.

    4
    « We came to see our granddaughter cheer at a TJC football game »

    We had 2 suites and they were nice. The lobby hallways and rooms were very well kept. The a/c was on and the rooms were comfortable upon arrival which means a lot to me. The staff was very friendly and helpful. I would definitely stay here again. (And I'm sure we will)

  • 5
    « Great Service! »

    This is my third stay at the Best Western Southpark In and Suites and I'm sure I'll be back. The staff is so Friendly, Helpful and Knowledgeable, and the room was clean, quiet and comfortable. Our breakfast was absolutely delicious with SO MANY choices! Highly Recommend

    5
    « Great Staff and Property »

    The staf at this hotel was AMAZING, especially Misty. She was very sweet and helpful. The rooms were very nice and clean. If you need a place to stay in this area, I highly recommend this Best Western Plus.

    4
    « Room »

    The room was very nice. Just not enough lighting. Also had a bad oder as you enter the room. We were very happy with the room and very comforterable. It was also very to get to from where ever we had to go to and from. Would recommded Best Western Hotel to others.

    5
    « Home away from home »

    This hotel was recommended to me by the previous territory manager. It's a great hotel. Locally owned. Great staff. They know you when you walk in. Nice clean rooms with a good working space and a nice recliner to relax before retiring. Good breakfast. Great coffee. Convenient to my territory. Near shopping and eateries. Within walking distance of a nice park. Safe location - I park my car and walk to the park and to the shops or restaurants. I've never had a problem with anyone in the area. It's East Texas. They are just nice! Being a businesswoman, I really appreciate all the above.

    5
    « Typical Best Western! »

    Nice place to stay. Clean inside and out, well appointed rooms,comfy beds, quiet and a very good breakfast! This location is close to shopping, restaurants and the UT-Tyler campus. They have an elevator so you wont have to climb those stairs. Last, but not least, they have Misty at the front desk! She and the rest of the staff help make this a great place to stay.

    5
    « Best Western - Tyler, TX »

    Great place to stay. Clean, friendly staff, and all the amenities you could ask for at a great price. Centrally located with convenient access to restaurants, shopping, and everything else in Tyler. Highly recommend for a great night's sleep!

    5
    « Great property, close to food, shopping »

    We have been on the road almost three weeks, and are heading home. We have been in eleven hotels during that time. We have paid from fifty dollars to just under $170. We paid $103 here, and this room is nicer than the room we had at the five star Sheraton Steamboat Springs. We have comfortable beds, two stuffed chairs to relax in, a desk and chair, and a spacious bath. Now to be fair, the room at the Sheraton was part of a block for a wedding, so I am sure it wasn't their best. My point is that neither price nor the name of the property always guarantee value. However, when we have selected well rated properties off TA, we have not been disappointed. This Best Western was great. So quiet, we all slept late!

    5
    « Great Hotel »

    The room is nice for the price. This location is near everything. Shopping, Restaurants and getting to the loop is convenient for transportation. The pool area is outside. The fitness center was adequate. The elevator is near the lobby, right around the corner. The breakfast is on par but I would say the breakfast area is a little small. One thing I really enjoyed as someone who spends a fair amount of time in hotels is the cleaning service. In 3 days and 2 nights not once did I see the service. In other words they do not have someone knocking on your door at 8:00 to see if you are still in the room! Awesome.

    5
    « nice place »

    Hotel was very clean, nice pool, and wonderful breakfast. THe front desk was very courteous . Had to stay because of some work being done at my house. Would stay again if needed needed. . We left several items at home and the front desk were so nice to supply up with toothpaste and razors when we asked. close to shopping and restraunts.

    5
    « The Extra Mile »

    Misty at the front desk is a treasure. She was very helpful to me when a family member needed emergency housing and I was half a state away. We were able to work out a satisfactory resolution by enlisting the help of a wonderful staff person at the Best Western in my town. Misty was courteous, patient and very helpful. It was a true gift to have someone assist me in this difficult situation. My family member is very satisfied with the room and service as well. Certainly it is employees like Misty that draw repeat customers. Customer service is a rare treat today.

  • 5
    « The best hotel in Tyler, Texas....for several reasons »

    This is my favorite hotel in Tyler. These are the things that make it my hotel of choice: close proximity to shopping (mall and boutiques) and restaurants, ease of access to main highways, great breakfast, CLEAN, free and convenient parking, 12:00 noon check-out, and it's soundproof enough that you don't hear hallway noise if you are trying to sleep in. The front desk staff is very friendly (big shout out to Melissa!), polite, knowledgeable, professional, and prompt with my requests. The rates are very reasonable, too.

    4
    « Good Hotel »

    Our room was clean and well appointed. The pool area was nice and clean as well. The free breakfast was plentiful and tasty, including Texas-shaped waffles. There was a small amount of street noise, but not a deal breaker. The location is convenient to shopping and restaurants.

    5
    « Best Hotel Ever - Pool Disability Friendly!!! »

    This hotel may very well be the most impressive I've ever stayed in on many counts, but none as much as what I saw at the pool. I have never seen this before and im not sure i will again. They actually had a motorized lift chair for those with disabilities to help them sit down into the pool with everyone else. I got tears in my eyes as I thought about those who would normally not get to have that experience getting to enjoy the water and the blessed person who not only thought to give them that experience, but brought it to fruition. God bless them. I was lucky enough this morning to get the chance to meet the owner and thank Him personally for this experience. This hotel in the relatively small town of Tyler, TX has gone above and beyond, not only for their customers, but for their fellow man. Bravo!

    4
    « Nice Hotel »

    We enjoyed our stay. I thought this was a new hotel based on information online, but when we arrived, realized we had stayed in this hotel 15 years ago, but it may have been another hotel brand, and it has been updated. Very nice staff, and a convenient location to all we were doing while there.

    5
    « Recent stay »

    My stay in this hotel was great. The staff was friendly and the breakfast was good. Hotel was clean. Room was much cheaper than other hotels I contemplated staying in and would say the stay was just as good as the other hotels I have stayed in.

    5
    « Extremely nice! »

    My daughter, 3 grandsons ages 8, 6, & 4 and I stayed overnight here on a trip from MS to AZ. The grounds were immaculate as well as the lobby. The lady behind the desk was very friendly and accommodating. The room was spacious and very clean. The decor was an ornate type, but it was very tastefully done. The breakfast bar was plentiful in choices and the waffles shaped like Texas were so cool! The lady who checked us out was quick to credit the owners when I complimented her on the hotel, which I thought showed great loyalty. I would absolutely recommend staying there!

    5
    « Clean and Nice place to stay with Military Discount »

    Really enjoyed our stay here. The price was only 94$ after military discount. The room was very clean and the breakfast was delicious. The staff downstairs were extremely nice and welcoming. One of the best hotel stays I have ever had! Thank you to the management for running a clean establishment.

    5
    « Large, comfortable suites in central location »

    I've stayed here many times. Rooms are large, clean and comfortable. Staff nice. I always stay here when in town on business. Breakfast is mediocre with same limited items as cheaper hotels. Internet speed is ok. Overall, I'm always satisfied with stay

    5
    « peaceful »

    could hardly see the hotel from the street but close to everything, secluded and quiet. Room was ideal for someone who is wanting to relax and enjoy the evening. Room size was larger than most. even had extra coffee and not just 2 bags

    3
    « Weekend Getaway »

    We have stayed here several times with no problems. This time was about the same, but the wifi was very weak. I notified the staff, but there was no improvement. I'm pretty sure that poor wifi will lose a few customers.

  • 3
    « Best Western Plus Tyler Texas »

    The room had a very musty smell which I think was coming from the carpeting. It might have been water damage on the rugs but it was not pleasant. We had people above us making noise when trying to sleep and our $65,000 BMW was covered with tree sap when we left. It was not a pleasant experience to say the least and it cost us $129 to get our car cleaned which should never have happened. They need to put up a sign near this tree warning people of the problem!

    4
    « Clean room »

    We stopped for the night, and we were tired from driving all day. We appreciated the cleanlineas here. The bed was clean and nice pillows. Clean bathroom. When we walked up to the door we were greeted in a friendly manner. I would recommend this place. We found nothing wrong. Breakfast was ok, typical motel breakfast. They had some hot items, round eggs, pretty cooked sausages, bisquits and sausage gravy with very little sausage in it.

    5
    « Great place to stay »

    I would recommend staying at the this hotel to my family and friends. I was pleasantly surprised by the rooms amenities for the price. The recliner is a very nice touch. The hotel is located on the south side of town. It was very easy to get onto the toll road and bypass the traffic trough town. There are a lot of restaurants to choose from close by to.

    4
    « Very good for the money »

    This Best Western was anywhere from $30-$50 less than comparable competitors. The room and bed were fine, the complimentary breakfast gave you several choices. It was also centrally located, just a couple of blocks south of the loop. I would stay here again, especially at the price we paid.

    5
    « Enjoyed the stay »

    The staff was very professional and informative, they exhibited patience and were very courtesy. The breakfast food was hot and the coffee was just the thing needed at 6:30 in the morning. Next time I stay here, I plan on bringing the family too.

    4
    « Here in town for business »

    Pretty decent hotel in the middle of most of the shopping in Tyler. Lots of restaurants nearby. On a side street off the main boulevard. Plenty of free parking. Wifi was fast and stable. Had a large room with small refrigerator. Coin laundry machine on site. Staff cleaned nicely every day. Free breakfast in the morning and one cup coffee maker in the room.

    4
    « Visiting Family »

    Stayed 2 nights and everything was nice. Very friendly staff. Not thrilled about a 2nd floor room as I'm pretty sure I requested a top floor room, but the room was quiet (we always bring a fan for white noise effect) & the room was cold even on low cool (I like it cold). Breakfast was average. Would have liked a choice of fruits, only bananas offered (almost too ripe). A small variety of strawberries, melons, pineapple would have been nice. Had to tell staff there was no coffee each morning, but they were quick to provide a fresh container. We were told the hotel was full, so some added staff would have been nice to help during the breakfast hours so food/drinks wouldn't run low and tables would have been cleaned off (we had to clean off our table the 2nd morning).

    5
    « Very nice. »

    We only stayed for one night but the highlight was the nice bed, we slept really well. The staff were very friendly also! Highly recommend! They had a great breakfast in the morning! Also a weight room, and a business room.

    5
    « Best Western Plus Southpark »

    This is the nicest Best Western I've booked. The front lobby is nicely done, as well as the hallways. It's always clean. There is a laundry available for guests. The rooms are roomy and well decorated. The bed comfortable with plenty of pillows. A table for work as well as a recliner for relaxing. The staff is friendly and great with recommendations. It's within walking distance to Rose Rudman Park and several chain restaurants. Locally owned restaurants are available as well, but best reached via automobile. Even though the hotel is located near a busy intersection, I heard no traffic.

    4
    « Surprise, Surprise !!! »

    It may not look like a four star hotel from the outside but inside it does. Great hotel on the inside-lovely room - very nice and clean . We heard someone complaining at breakfast at the choice-we were pleased. Would absolutely stay here again!!!

  • 5
    « The best for the money »

    This hotel surprised me! Everything is immaculately clean, not even a fingerprint anywhere. The linens were crisp, and the bathroom was very spacious. I felt at home. I couldn't be happier! Highly recommend! Definitely would choose this hotel again!

    5
    « friendly staff, nice breakfast, clean rooms »

    We have been very pleased with our stays at Best Western Plus Southpark Inn and Suites. The staff has always been courteous, friendly and helpful. The rooms are clean and comfortable , the breakfast is a plus. It is convenient to many area attractions and the doctors we are there to see.

    4
    « No free water, no free coffee, no tea »

    In most hotels where I stay they offer at least free water and in the better hotels they have free water, maybe by the glass. In all the hotels where I stay there's coffee made and you might have a cookie or another free snack. I also like to get creamer and Splenda for my first cup of coffee to make in my room to make the cheap "in-room" coffee taste better. In this hotel when I asked for water they pointed me to a machine. All coffee and creamer was locked up for the night. I can't remember a Best Western Plus I've stayed at that didn't offer at least water and usually coffee.

    5
    « GREAT LOCATION & NICE CLEAN ROOMS »

    Lovely stay and a great big THANKYOU to Misty who made our stay easier with telling us things to do and see and how to drive to certain places in town.She made us feel right at home and we appreciate that and the cleanliness of this BW property. FAST -WI-FI ! Good shopping and well known restaurants nearby! Grounds of this property were very landscaped and gardens looked fresh.

    4
    « great staff »

    very clean hotel , excellent breakfast, owner on site , free wifi ,and computers for guests down stairs in attractive lobby lots of restaurants across the road applebees, olive garden , outback streakhouse

    4
    « Nice and comfy »

    This hotel has finally gotten the combo for a good night's sleep. Supportive mattress and soft cuddly pillows. (Not the rocks most hotels pass off for pillows.) Well done BW in Tyler! Dinner of any description is within walking distance. Let me recommend the Japanese Steakhouse and Sushi Bar just down the grassy slope from the hotel. Great sushi. Sleep well.

    4
    « Nice & Comfortable but Noisy »

    For the rate, the rooms are large, clean, comfortable and very nicely decorated. My expectations were surpassed! The hotel staff were very friendly, and I enjoyed the variety of self-serve breakfast options that were freely available in the morning. The location was convenient to restaurants, the park, and the mall. The only downside was that this hotel was very noisy. You could hear traffic from the road and also other guests in the adjacent rooms and hallways.

    5
    « Outstanding for Extended Stay »

    Easily a 5 Star rating after our four night stay. What was not to like-large room and bathroom, two large leather arm chairs, great breakfast room offerings with liberal hours, and by far the best room pricing in the area.

    5
    « My Stay »

    It never fails every time I stay at this hotel my check in is great with no problems. Ms Melissa is always nice & smiling. She always asks if I need anything before I go to my room. If I get there early she usually lets me check in early if there`s a room.

    5
    « Great Staff, Great Value »

    Well maintained hotel, great staff and close to everything you need. I have stayed at this property before and will stay here again. This property lives up to the BW Plus reputation. I would stay here for business or pleasure.

  • 5
    « Best Place to stay on vacation »

    I have been staying at this hotel for over ten years now, each time that I visit Tyler which is about 12 to 18 nights per years. As always this hotel the building is clean, the breakfast is great, and the staff is nice and kind. If you want a clean room, a comfortable bed, good breakfast, and nice and helpful staff this is the place to be.

    4
    « Would Stay Again »

    The lady at the desk was very helpful. The room was nice, clean and very comfortable. The only thing I have to say is that although there was coffee and plenty of it. There was no sugar or creamer to put into the coffee. There was also no tea if you drank that instead of coffee. The price was great.

    5
    « Best Bang for the Buck in Tyler Texas »

    Unplanned stop in Tyler. Compared all hotels online and picked this one based on reviews and price range. Rolled in that night and the desk manager (Chris?) was very helpful. Upgraded us to a larger room to keep us away from the section of the hotel that still had smoking rooms. Never smelled smoke once while we were there. Very clean room. Solid Free WiFi service and well lighted free parking. Great shower and bed. Typical breakfast spread the next morning. All in all - hard to beat for the price paid. Would stay there again if needed.

    5
    « Occasional Traveler »

    Overall very nice and clean. Great beds and slept well. The staff are all very friendly and helpful. Breakfast was great! I have always had a great experience here and will stay again when I am in Tyler.

    5
    « Feels like home »

    Staff are friendly and helpful and it always feels like I am coming home when I am there! I love the recliner and the room and bed are very comfortable. The amenities are good whether for business or family fun.

    5
    « Good »

    quiet and clean. Some housekeepers clean above and beyond others just make your bed. Wish there was more variety in breakfast option every morning. Tend to have the same menu options every morning. The entrance of the hotel sometimes tends to have an odd smell.

    5
    « Best Stay in Tyler »

    I have stayed at many hotels in Tyler, but none compare to my recent stay at Best Western. The rooms are spacious and clean, comfy beds, huge TV, blackout drapes that truly block all sunlight and the best free breakfast. For me, blackout curtains and good coffee are a must and this hotel has them both! All my future business trips to Tyler will include a stay at Best Western.

    5
    « Beautiful »

    The Hotel is beautiful. We had a King Suite. Microwave, Mini Fridge, Coffee Maker, Sofa Sleeper. We were visiting Tyler on a family trip. Everything was clean and had no issues. Free standard breakfast included with your visit.

    5
    « Get here if you can »

    There's shopping, entertainment, restaurants, and a volleyball court If I wasn't working so hard I get to take it in. There's nothing worth watching on T.V. So take a walk get some frozen custard and hang out at the local sports bar. The people are nice. The mall is walking distance so is the movie theater. So Get Here If you Can.

    5
    « Best Western »

    Two of us got reasonable rate because we were in Tyler for a reunion of Veterans. The room was well appointed and clean and easy to locate driving from Ft Worth airport. An enjoyable breakfast with variety and open 3 hours. There is a gym and an outdoor pool. No restaurant but many nearby.

  • 4
    « Second stay »

    We visit our son in Tyler and like this Hotel and it's location. Great accommodating staff. The rooms are nice and appointed well. We will stay here again. The only thing in the minus side for us is breakfast only served till 9:30 AM so eating at 9 does have the best selections. All the rest is great.

    4
    « Best Western Tyler »

    Staff was very friendly. Rooms are clean and other areas are clean and nice. Room was large, bed was comfy, other than pillows, which were too soft. Breakfast was OKAY. Healthier options and variety would have been nice. Nice to have a hot breakfast every morning though.

    5
    « Often use Best Western »

    We always use this motel when staying in Tyler. Great quality especially for the very reasonable price - clean and well maintained. They remember us and usually provide the special accommodations we request - handicapped room and early maid service. The staff is very helpful and friendly.

    5
    « Drive hard Rest well »

    I drive for my job. I keep my vehicle clean, and like where I rest to be as well. The staff is always friendly, and pool looks great. I usually too tired and enjoying my room. There are plenty of restaurants, shopping, Mall, a movie theater etc, within walking distance.

    4
    « Great Stay »

    My stay at this place was great it is a very clean facility, beds are comfortable and the pillows are super soft. Great customer service. I was in a hurry in the morning so I was not able to try the breakfast. I would most definitely come back and would recommend to family and friends.

    5
    « Nice Stay »

    My daughter and I were on our way to Canton First Monday, so instead of staying in Canton and paying outrageous hotel prices, we decided to stay at this Best Western because we had stayed there before. We shopped at the new mall in Tyler and some other places we have visited before. It was a great stay. The hotel was quiet and the bed very comfortable. We slept well and the hotel allowed me to leave my car there while we went to shop in Canton. Very nice people work here....will stay there again.

    4
    « a very nice hotel »

    a very nice hotel, very comfortable bed, large rooms easy to find right off highway 69 near everything you need stores places to eat Andy's frozen custurd should be a must you will not be disappointed

    3
    « Okay Stay »

    Overall our stay was just okay. Entered the lobby and that sweat smell hits you right away. I am always skeptical of this. What are they hiding? Just clean the place. Room above average. Bed was comfortable. Thought the price of the room was a little over what the hotel had to offer.

    4
    « Stay in Style »

    My husband and I travel quite a bit. We have stayed in 5 stars hotels and we have stayed in not so luxury of dwellings for business. I would recommend this place. I was pleasantly surprise with the decor. Walking through the lobby the decorations and furnishings made the experience of staying there start in grand style from the beginning. It may sound silly but it matters on the ambiance. Once in the room, the look and feel carried on. I was on a business trip and had to use the hotel wifi. No problem...was logged on and working in no time. It was a bit slow but it worked. The room was large and comfortable in feel. My hubby worked, I worked and not all in one tight area. I do suggest they change up mattresses...it was hard and little comfort. But for business travel or pleasure...it was nice to be wooed by the atmosphere of the finer style they chose!

    5
    « Wonderful »

    So far so good! Nice clean rooms! Front Desk Clerk Misty was joyful and very helpful! I come to Tyler often to visit my daughter I believe I've found my place to stay from now on! Thank you for my State Employee discount...not too many have that! TDCJ Officer..

  • 1
    « COMPLETE lack of southern hospitality! »

    I stayed here on a family trip to the area. My wife had booked the reservation in advance. When we arrived my wife went to the front desk with the other two couples in our party. In the process of checking in there was a ten dollar discrepancy in the rate for each room. My wife thought that she had received an email confirmation for a cheaper rate than we were being charged. However she couldn't find it and possibly could have been mistaken. Pam the front desk clerk was very impatient and non communicative. She seemed to be in a big hurry to get rid of us. We opened the door to our room and immediately noticed the overwhelming cigarette smoke in our non smoking room. So we went to the rooms of the other two couples in our party and compared their rooms and they came to our room and we all agreed that the room was unacceptable. So we went back to the front desk and Pam met us in the hallway. I stopped her and we told her that our room had a terrible cigarette odor. She gave us a really dirty look and without a word to us she whirled around and threw open the door to the front desk and started banging on the keys to the computer and slamming papers on the counter and still without a word stuck her hand out for the key cards and quickly reprogrammed them to another room and wrote the new room number on it and shoved them in my face and walked away. Still without a word of apology for the problem with the room. Having said all that, the room was an upgrade and was nice, clean and comfortable. And the breakfast was good. The ladies attending the breakfast were friendly and helpful. I don't know what Pam's problem was. Maybe she was working by herself or was mad because we interrupted the personal phone call she was involved in when we first arrived. Whatever the reason, there is no excuse for treating customers the way we were treated.

    4
    « Hotel Stay »

    This hotel is very clean and comfortable. The staff was friendly and helpful. The breakfast was very good and even though we got there a little late, the staff did not rush us out of the dining area. I do believe that a middle of the week stay could have been a little less expensive.

    4
    « Pretty good value »

    This was a pretty good value for the price. The hallway had a strong smoke odor in it and room had a different odor. That's just one of the things I look for in a hotel: 1. Cleanliness 2. Smells clean. The chair/recliner was comfortable unlike other hotels. I was able to relax and watch TV. Breakfast was ok. A good selections. The eggs was REALLY watery but didn't expect much from powdered eggs....

    4
    « Tyler hotel experience »

    Overall stay was good! Handicapped room was very accommodating for handicapped family member. Check-in staff acted as if we woke her up or kept her from watching TV. She did not offer express check-out. The check-out staff was very friendly and cheerful!

    5
    « Everything was great »

    Everything thing was great as always. The staff from the check-in to the housekeeping were nice and kind. The rooms, lobby and outside were very clean. They allow pets but you could not tell because there were no animal smells or any animal feces that could be seen. This is a great place to stay when you are away from home.

    5
    « great place »

    We really enjoyed staying at this hotel. The room was a nice size and clean and quiet. The staff at check-in and check-out were very helpful. The breakfast was good. It included scrambled eggs, biscuits, gravy with sausage, sausage, cereal, waffles, yogurt, coffee, juice, milk and fruit.

    5
    « Very Enjoyable Stay »

    Soft comfortable beds ,clean rooms,and super friendly staff. Exercise room and nice pool to be enjoyed in your spare time. Breakfast is Eggs ,biskits ,sausage ,toast ,koloches and whole buncha more to eat. Internet super easy to get on.

    5
    « Canton Trade Days traveler always stays in this hotel »

    My best friend and I try to go to Canton Trade Days in October of each year and we have found the Best western Plus Southpark Inn & Suites to be our favorite hotel. Even though it is a 45 minute drive into Canton, we feel it is well worth the short trip to be able to spend the night in such an extremely clean and well run hotel. The staff has always been very helpful and professional and the rooms are spacious with comfy beds. The rooms are sparkling clean and the shower is great. Over the years of our Canton trips, we have stayed in various hotels nearer the trade grounds, but found the room prices much higher and less comfortable for the money. Tyler's Southpark Best Western has a nice breakfast, exercise room and outdoor pool. The lobby is welcoming upon arrival and gives an overall nice appearance as you check in. Canton or bust, but staying in Tyler is a must!

    2
    « Tyler - Not impressed »

    I read the reviews and thought, oh this will be great. I was not impressed. It has been updated, but that is about it. First, they do not offer hot coffee or tea except at breakfast, so if you need coffee and you happen to sleep past the breakfast hour, you will need to go next door to the convenience store. Of course, they have the coffee pot in the room, but I travel way too much to not have this convenience available. The first floor is smoking, and I should have checked that, my mistake. I am a non-smoker and you just can't hide that odor. The most concerning item was that the doors to the outside, back door and side door did not lock, you could pull them open. Even at night, so security is a big concern. I informed the front desk that they did not lock, and the response was "yes, we know, there is a work order". Well, you may want to manually lock those at night then...ijs The beds / pillows were comfy, but the AC was in need of a good cleaning, dirty & moldy. Needless to say, we will not be back as frequent business travelers, I need more out of a hotel. But if you are looking for place for overnight and don't mind the issues I mentioned, it'll be ok....the rooms are clean.

    3
    « Nice Facility - Terrible Breakfast Service »

    We booked for three nights over Labor Day weekend, with AAA rate, we paid $331.17 for a double queen room. The lady that worked each evening at the front desk was very nice and very helpful (give her a raise!). I was pleased with the room and the overall facilities. We used the swimming pool, which is outside. I used the weight machine in the exercise room. The two areas that we encountered a problem was with the maid service and the breakfast offering. The maid did not leave enough towels on any of our days (4 people, 3 towels?). Additionally, the maid was stingy with the shampoo ? which I needed to use as I left my shampoo at home. The breakfast room is quite crowded. Additionally, each morning found items that were not available. TIP: Go down to breakfast when it opens if you want a choice of things to eat. Ultimately, I would probably seek a different hotel if I were staying in Tyler again. The maid and the breakfast was enough to turn me off to this facility.

  • 5
    « Always the Best »

    I have always looked for a Best Western when I travel out of town. The Best Western Plus Southpark in Tyler, Texas met all my expectations. Friendly, courteous staff, exceptionally clean rooms, comfortable beds and the breakfast, as usual, was excellent. I recommend this hotel l00%.

    5
    « Quality you can trust »

    I know I am always going to be greeted with concern for my needs. The room is large and comfy and the shower is GREAT! Whether catching up on work or on Facebook the internet is always on. Best of all the air conditioner works really well. Always enjoy the breakfast selection and the staff greets me like they know me. As a single woman I feel safe and like I'm getting a good deal for my hard earned pay.

 

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·Da: tutte le direzioni. L'hotel Best Western Plus Southpark Inn & Suites è situato all'angolo fra South Broadway e Rieck Road, appena 1,5 chilometri circa a sud dell'uscita 323 su South Broadway Avenue (US69S) e Rieck Road.

 

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