Best Western Plus Columbia River Hotel,  Trail

4.0/5  - basé sur 265 notations.
1001 Rossland Avenue, V1R 3N7, Trail, Canada - visualizzare mappa
+1 250 368 3355 +1 250 368 3930

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  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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    Sicuro
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Situata lungo il maestoso fiume Columbia nella regione di West Kootenay, British Columbia, Trail è un luogo speciale, famoso a livello internazionale per i meriti civili e sportivi, circondato dalle bellezze naturali e ricco di attività economiche. Il nostro premiato hotel boutique, situato in centro, nel cuore del quartiere commerciale di Trail, vicino al Trail Memorial Center, alla Fortis BC e alla Teck Metals Ltd. , ti offre un rifugio di qualità, in cui sentirti come a casa. Che tu sia qui per affari o per una vacanza a contatto con la natura, potrai trascorrere un soggiorno eccezionale grazie ai fantastici servizi e confort che offriamo, come la sala ristorante Foxy's Fine Food & Drinks, strutture per meeting e banchetti a servizio completo, un business center aperto 24 ore su 24, centro fitness e vasca idromassaggio all'interno dell'hotel, check-out veloce, nonché una colazione all'americana a buffet gratuita, servita ogni mattina per farti iniziare al meglio la giornata. Se ti appassiona il golf, potrai giocare presso i famosi campi Red Stone e Birtchbank, circondati da paesaggi mozzafiato. Se ami le attività in acqua, potrai pescare nel maestoso fiume Columbia, rilassarti sulle spiagge del Gyro Park o nuotare nella nostra splendida vasca idromassaggio. Che tu desideri fare delle escursioni, praticare lo sci da discesa a Red Mountain, fare shopping al Waneta Plaza o assistere a uno spettacolo al Charles Bailey Theatre, la tua esperienza sarà indimenticabile grazie ai servizi e ai confort del Best Western Plus Columbia River Hotel. Reinvestiamo costantemente nelle nostre pluripremiate sistemazioni, per garantirti sempre un sonno eccezionale. Siamo felici di offrire ai nostri ospiti letti che tutti descrivono come semplicemente "paradisiaci". Dall'aeroporto di Trail, a soli dieci chilometri dall'hotel, potrai raggiungerci in tutta comodità e vivere tutte le peculiarità del luogo. I nostri chef elaborano piatti creativi, traendo ispirazione dai più freschi ingredienti prodotti localmente, mentre nel bar dell'hotel potrai gustare diverse bevande tipiche. Ci dedichiamo all'ambiente e alla comunità edilizia. Siamo orgogliosi di essere un hotel con certificazione Green Key. Ti auguriamo un soggiorno gradevole!

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Basato sul parere di 265 viaggiatori
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Eccellente
 
110
Molto buono
 
98
Medio
 
45
Mediocre
 
9
Orribile
 
3
Affari Affari 122
Business Business 94
Da solo Da solo 13
Di coppia Di coppia 29
In coppia In coppia 59
In famiglia In famiglia 54
Viaggio con amici Viaggio con amici 14
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Best Western Plus Columbia River Hotel,Trail
  • 4
    « Comfortable accommodations »

    Very clean. Efficient staff. Unfortunate that the walls are a little thin! Warning: while attached, the hotel is not connected to the restaurant, Foxy's, so you cannot bill your room. Bring your wallet.

    5
    « Excellent »

    I would happily stay at this property again. Everyone of the staff were wonderful, and helpful. Hotel was very clean. Breakfast was well served with a verity of chooses. Restaurant food was excellent.

    4
    « Clean comfortable stay with a nice breakfast »

    Rossland has limited acoomodation, so we stayed at the Best Western in Trail while skiing at Red Mountain. Comfy beds and large rooms. Very standard for the Best Westen hotel brand. Staff were efficient and accommodating. Nice to have full breakfast included. Would stay here again.

    5
    « Great last minute choice! »

    After our flight was cancelled we had to stay in Trail for a night. A fellow passenger recommended The Best Western so we stayed there and it did not disappoint. Friendly and efficient staff accommodated my husband and I without a reservation. Our room was clean and comfortable room and our sleep was restful in a nice bed. We had dinner at the on site restaurant and the food was FANTASTIC! We live close to Trail but had already winterized our house for our trip so instead of going home we opted to stay in the hotel. We will go back to the restaurant for dinner again as we were so impressed. Compliments to the chef! Would recommend this hotel to anyone and definitely dine at the restaurant.

    4
    « great location »

    The location is great, but the hotel is just average. The rooms were smaller, and basic. They were clean, but this is not a new hotel. The only really good thing was the breakfast that was included. It was pretty good for hotel breakfasts. Not many choices in Trail, and would stay here again.

    4
    « Comfortable and convenient »

    Stayed while skiing in the area. It was a comfortable, clean place. Hot tub was nice at the end of the day. Breakfast was best we had on the trip with wide variety and well presented. Room was a bit smaller than elsewhere, but adequate.

    2
    « Nice hotel - but charged my friend for "smoking" in his room »

    The trip was fine, the hotel was decent and clean, until I got home and found a $226 dollar charge on my credit card. When I phoned to inquire, I was told that one of the rooms I had booked had been smoked in - I clarified that none of the people I was with smoked, and she replied it wasn't cigarette smoke, it was marijuana smoke. I confirmed that my friend had a medical prescription and likely was rolling joints in the room and what I had signed was an agreement NOT to smoke in the room, which never happened. They refused to give me the manager name or number and hung up on me multiple times. I suspect I'll be calling my credit card company to report the charge as fraudulent. Don't stay here, they treat people with medicine like they're criminals.

    4
    « Great Location »

    Traveled Friday arriving before 11 am, nicely surprised the hotel allowed early check-in. Check-In was fast, information was correct and the room was ready to go. It was nice to get luggage into the hotel because the boys played @ noon. BW is 2 blocks from the rink in Trail and is close to restaurants and other amenities.

    5
    « Great Hotel »

    Great hotel for the price. The staff is friendly and very helpful. I forgot my toothbrush and went to the lobby at 11 pm and the clerk was more than happy to give me one along with some toothpaste. The breakfast was delicious and the service was fantastic

    4
    « clean and comfortable »

    Very nice hotel. It was cleaned well and our room was really nice. Bed and pillows were great. Breakfast was a pretty typical free hotel breakfast. I would recommend staying here. No pool for the kids though.

  • 4
    « Best Western Trail BC »

    I was here in Trail on a business trip and had a reservation pre-booked and had no problems with check in or check out. Rooms are clean, restaurant, lounge has awesome fish and chips, and shrimp and chips have a very tasty sauce that made me order it a second time. Staff is great there too.

    4
    « Comfortable Hotel »

    The rooms are simple yet comfortable. My room was facing the highway so it was a bit noisy but it didn't bother me too much. The bed and pillows were very soft and comfortable. My one complaint is the room was not stocked with shampoo. This is a base item found in just about all hotels so i'm not sure if it was just an oversight by housekeeping. On the plus side the room came with a shoe shining kit!

    5
    « Excellent hotel experience »

    Great hotel and the staff went above and beyond to welcome us, making sure everything was perfect for our stay to even offering free Smoke eaters hockey Tickets if needed. Would definitely recommend this hotel to anyone traveling through Trail.

    5
    « Surgery »

    Our stay at the Trail Best Western was great. My husband was to have surgery at Trail's amazing hospital and needed to be there early so it was important to be close. Our stay was comfortable and relaxing. This is our second stay there for surgery purposes.

    3
    « staying in Trail »

    I would rate this hotel as good. It's clean and convenient but the value for the price is not good as it is overpriced. The complimentary breakfast is convenient but not very tasty. The bar/lounge is nice to have onsite but is also a bit overpriced for the area. I imagine that the majority of the guests are travelling for business (why else would you stay there) but don't take advantage of expense accounts and overprice your offering.

    5
    « Great staff! »

    Staff are always willing to help with a smile on thei face. Location is convenient to my office and restaurants, I just walk everywhere . Breakfast is included which is very convenient. Rooms are clean and comfortable.

    4
    « Best place to stay in Trail »

    Hotel rooms are very clean and comfortable. Nice staff. The restaurant attached has fantastic food and service. Continental breakfast has a great selection of hot and cold items. Convenient location close to all amenities.

    5
    « THERE ARE STILL SINCERE, FRIENDLY PEOPLE IN THIS WORLD »

    You can find them at the reception desk of this hotel. Also, the rooms are clean anf spacious wit all the amenities you would expect. The place is a great, convenient and quiet respite. The staff just put it over the top as a destination for travellers.

    5
    « Perfect! »

    The Hotel was awesome, staff was friendly and efficient. Well located in the downtown core. Great breakfast with a self help waffle maker. Very comfortable bed, Nice bathroom. Very highly recommended!

    5
    « Place to Stay in Trail B.C »

    A group of 8 Friends just stayed at the Columbia River Best western in Trail . The Young lady that checked us in was unbealeavably helpful and set the tone off for our intire stay . The Hotel is in great shape , vert clean and very comfortable beds . Its walking distance to all the Pubs and Resteraunts in down town Trail . Foxxys sports bar in the Hotel was our last stop the food and drinks were great . Will definatly be back next year .

  • 5
    « Very accomodating staff »

    I have been staying at Best Western Hotels in southern BC when I travel there to watch my son's hockey games. All of my experiences have been positive ones. I have not had any issues with any rooms or staff. I always look for the nearest Best Western Hotel and have yet to have a negative experience

    5
    « Great Hotel »

    We have stayed in this hotel a few times when travelling and it was great. The hotel was very clean and fresh with very comfortable beds. The hotel staff was very friendly and helpful plus the restaurant in the hotel had fabulous food. Great place to stay.

    3
    « Loved Trail, BC »

    Small hotel on highway but close to downtown. Small room with 2 beds. Great breakfast and friendly staff. Foxie's restaurant in complex, okay food but expensive for what you get. Nice not to have to drive anyplace, tho' for dinner.

    5
    « Nice hotel »

    Decent hotel for the area I was needing to stay at for business purposes. Reasonable price. Great buffet breakfast. Would be nice to have some landscaping as not much greenery in Trail, but otherwise nice look.

    5
    « Best Western living up to it's name »

    We were not surprised to find our stay at this motel as good as they all seem to be. Clean rooms, great hot tub after a long drive and very good restaurant. We had one very minor noise problem but the staff quickly put it to rest and by 11:05 we were all fast asleep.

    4
    « Best place to stay in Trail »

    One of the best places to stay in Trail. Hotel is always clean and comfortable and the attached restaurant/bar is good but a little pricey. Attached liquor store is convenient and hotel is located within walking distance to several fast food outlets and other conveniences.

    5
    « Family wedding »

    Staff at the hotel was as friendly as you could get! They couldn't do enough! The check in was smooth, friendly and uncomplicated. The rooms were clean, beds were comfortable and even though it was really hot the rooms were a comfortable temperature.

    4
    « Great place to stay in trail »

    This is an older hotel but the quality of the upgrades that have been done could fool you into thinking it was recently built. The quality of the fit and finish is evidence of better than average craftsmanship. Bed was one of the best ever.

    3
    « Room for improvement »

    Unfortunately when ownership has a monopoly in a town there isn't much motivation to pay attention to proper service or value. Thanks to my Best Western loyalty membership, I was emailed 2 days prior to our visit to check in. At the time, I requested an early check in between 12-2 so that we could get changed after an 8 hour drive, prior to heading to a wedding at 3. We didn't get into one of our two rooms until 2:20. Unfortunately by the time we arrived, they had given all the early check ins away. Our 2 rooms were split and put on separate floors as well, which was a bit of a hassle. When we arrived in the room the tub was not cleaned and had long hair in it. The towel my son used was also soiled. The beds are double beds, not queen sized. The rooms were otherwise clean. Bring your ear plugs as it is a very noisy hotel right on the main strip. Breakfast was not a great. First of all there is one person on staff which is insufficient to stock food and coffee as well as clean tables. There was no coffee at 9:20 am and was not available until well after 9:30. The waffle iron had a broken timer and the whipped cream empty. When I asked her about these things I was not acknowledged properly or courteously. The server would place 6 sausages at a time in the container. My guess is that they were hoping with stall tactics 10 am would roll around and they wouldn't need to make more. Absolutely no pride in service there. Lastly happy hour. Usually happy hour means 2 for 1 specials. Here it meant $3 drinks. But watch out for the fine print as its only for certain types. Dishonest practices are not the way to run a business. The check out process was very good and the fellow was very professional and courteous. I have been disappointed with the Best Western chain the last 3 times I've stayed there and its time for a switch. This hotel should not be the price it is for the quality.

    5
    « Awesome value on a king room. »

    We booked two rooms for a family getaway and were thoroughly impressed with all aspects of our stay! Staff were professional and courteous and the rooms were the perfect place to retire and relax. What made it all the more impressive is that all the arrangements were done in short order, and staff ensured all our needs were cared for.

  • 5
    « Beautiful Hotel! »

    The hotel has some different priced rooms to choose from but as we were only staying one night, we took a simple double room. Very impressed with it, so clean (I always check) and the beds were very comfortable. The entrance is quite ordinary, but the lobby is well light and nice appointed. All brand new, easy access from the road and great staff, eager to make you happy. We did not eat in the restaurant, but it looked nice with great dishes to choose from and the breakfast was more than ample. A lady stays in the area and is very helpful to the clients, bringing your coffee and juice to the table for you. At the back of the hotel (part of the hotel) is a large Liquor store! I have never seen that before. We recommend it weather for a one night stay as we did or for longer, perhaps upgrading to a more spacious room, perhaps if you are attending a conference here. No pool but on the second floor there is a spa and a exercise room - all well done.

    3
    « Adequate but could be better. »

    This location on the highway with the plant close by while convenient is not ideal. The restaurants are a walk away and the suspension bridge is worth taking in. We were told Foxy's (the restaurant on site) was closed for the weekend only to find out that it was actually open the night we were there. Not good communication for guests. Staff at check in were preoccupied with a caller and left us standing in the lobby for far too long.

    3
    « Travelling teachers on vacation »

    The Highway 3 was very crooked and tiresome (valleys and mountains) for the drivers, but the location of that hotel was ideally central for the overnight stay for the tired travellers. The value of lodging was very high, however.

    3
    « Ok Stay »

    For the cost, accommodations rated as average deal. All satisfactory. Bed comfortable ...most important. Faint mildew smell in bathroom. Overall impression of room was a bit worn but still comfortable. Pleasant stay, big TV and plenty of channels for entertainment.

    5
    « Nicely run hotel »

    Stayed at the BW in Trail and were pleasantly surprised at how well run and upgraded this hotel is, we would stay again anytime. We were going to stay in Nelson's BW but found they did not offer a complimentary breakfast which we expect with Best Western. Anybody staying here will not be disappointed, great service and property

    5
    « A very nice surprise »

    We arrived without a reservation thinking it would be easy to find a room in Trail. The staff were most accommodating to say the least. Great check in service - one of the best we have experienced. After a very long day behind the wheel, the bed did not disappoint. The breakfast was everything that we needed. We will make a point to stay here whenever in the area.

    4
    « Surprisingly updated rooms. »

    The exterior of the hotel may not look all that modern, but the rooms have been updated and the quality of those updates exceeded my expectations. I stay in a lot of hotels and these updates and the quality of the workmanship was noticeable.

    5
    « Excellent staff, well kept and appointed rooms. »

    The property is very well located and exceptionally clean and well kept. It seems brand new and it is very comfortable. The staff regularly went beyond expectations and made us feel very welcome and well supported. The restaurant served well prepared and delicious food but would benefit from a bit more light (remembering that it is a "lounge/restaurant" perhaps this is not unusual. I would be very happy to stay here again in the future. The hotel was full on several nights but never felt busy. The room doors are a bit thin and if there were some noisy guests it might be a problem. This is the only negative that I can think of.

    5
    « BW Trail, BC »

    Excellent Service, extremely friendly helpful staff. Excellent value for the cost. Would definitely recommend this hotel for either business and/or pleasure. Great location for downtown Trail and other amenities. Front staff super helpful. Foxy's servers - the best. Food at Foxy's good portions, good value. One of the best BW I have stayed at. Beds and pillows and duvets are the most comfy I have been in at a hotel. Free, fast internet usage. In-room coffee tasty. Bathroom spacious and incredibly clean. Front staff welcoming and accommodating. Express check-out very express.

    4
    « Great hotel »

    Unfortunately it does not have a pool. But it is updated with great staff and service. Centrally located. Free breakfast is always iffe but this one was pretty good. Probably the best hotel in the valley.

  • 4
    « It has been a long time...... »

    It has been many years since I have travelled to this area of BC and looking for a hotel. My overnight stay was fine. The lounge, however, was great. The pork sandwich was different and very good. The ambience in the lounge is very cool; very well done. If I could only have some time for golf.

    5
    « Family owned hotel »

    Warm hotel , managed by caring staff. This hotel is the best hotel in a 100 mile radius. I have used this hotel on numerous past occasions and continue to be very pleased with the Big City service and small city hospitality. I asked a number of the staff where they had gone to high school and all were graduates of the local school. A local family owned hotel employing local staff--- no transients here .

    3
    « Good Locations »

    The overall hotel is just average but the amenities are great with a very good liquor store, a small gym and bar and restaurant and easy walking to the river of old town area. The elevators are still very slow the breakfast is okay with a good selection for everyone

    5
    « Clean Quiet and Comfortable »

    The hotel has all the services one may require home away from home. The breakfast area is perfect and happy hour at the restaurant is affordable and enjoyable place to unwind. The check-in staff are efficient and the rooms are spotless and updated. They have a liquor outlet onsite. Wi-fi worked good and the large TV's were a bonus.

    5
    « Nice Place to stay in Trail BC »

    This was a really good hotel. Clean and staff very helpful. Good breakfast and nice happy hour prices in the bar. Would stay here again. Hotel is near downtown and close to a number of restaurants. It is also near the river walk which is a lovely place to take a walk. On the main road but we had no issues with noise

    5
    « visit to the Kootenays »

    the hotel is a pure gem in the middle of beautiful countryside. the staff cannot do enough to help you and ensure that your stay is perfect. I only have one negative and that is the breakfast policy of the Best Western Corporation itself. I don't know what genius thought that the top level of service and quality given to the participating hotels have their guests make their own breakfast.all in all, one of the best Best WEstern properties I have stayed at.

    1
    « Booked in February through an online site, told it's overbooked 1 week before stay »

    I never got to actually stay here as the hotel cancelled my 2 room 1 week reservation one week before my stay. I had booked through one of the reputable online services and had paid up front. I'm sad to say the manager was not helpful at all and clearly could care less that they overbooked. As a company that travels for work quite a lot our employees stay a Best Westerns often, and have had good luck with the chain but clearly this franchise was looking for a higher room rate. Their callous attitude toward our pre-booking caused us to have to travel more than an hour to our destination. Bottom line is corporately we have chosen to give all Best Westerns a miss for a while and spend our money elsewhere.

    5
    « Work stays »

    Staff are super friendly and helpful. The place is clean. I've stayed many times and will likely return again. I like that there is a fridge in the room and that I can get a microwave as well. I also like the gym and hot tub. The breakfast is great as well.

    4
    « Travellers »

    The rooms are clean and quiet and we had a good nights sleep. It was hot, it always seems to be hot when we travel through Trail but the room was nice and cool and we had a great nights sleep. It was a Sunday and breakfast went all wrong the eggs were cold and by the time my husband got to them they were all gone and there was only one girl on so although I don't think this is normal something must have gone wrong too bad we were expecting a good breakfast to travel with.

    5
    « Holiday weekend »

    Came to Trail to visit family, this was our Second time staying at the hotel and it was excellent. Good value, pleasant staff, nice room, clean, breakfast and internet. I would recommend and stay again.

  • 5
    « this hotel has it all »

    Best service - best beds - best location. Easy access to all city services - walking trails - shopping - hiking - skiing - cross country and down hill at Red Mountain. If you like being pleasantly received and treated during your stay, stay here and prove me right!

    5
    « Quiet and restful stay »

    Quiet, clean, comfortable, pleasant stay. Staff is helpful and warm. Delicious hot breakfast included. Fresh and several choices. Will definitely stay here again on our future visits to the beautiful West Kootenay area.

    5
    « Excellent »

    Very good service. Rooms are excellent with good wifi. Breakfast is great in a good atmosphere. Located in downtown Trail close to all facilities. Staff were very good on check in - we used the express checkout.

    5
    « Best hotel in the West Kootenays! »

    I've stayed at the Best Western Columbia River Hotel many times over the years on business travel. It truly is the best hotel in the West Kootenays. The property is so well run and maintained with wonderful staff who truly put great care in customer service and providing a pleasant guest experience. The rooms are extremely clean and well kept, with very nice renovations. The restaraunt/pub is also very nicely renovated and makes for an enjoyable and relaxing environment to wind down after a long day. I'll always make this hotel my #1 choice when travelling to the area. Great job everyone. You really do take great pride in providing a great guest experience. Thank You!

    5
    « Several nights at Best Western Columbia River »

    My stay at the Best Western Columbia River was excellant. Arron at the front desk has a passion for customer service that is unparralled. Holly was extremely helpful in regard to local restaurants and points of interest. Christie in the Breakfest area is a joy to start the day with. So kind! The hotel is clean. The Breakfest is- well its sausage, eggs, toast, waffles. Very good!

    5
    « Pleasant stop over heading home »

    Recommended to us by AM Ford dealership while we awaited spare parts for our car. The hotel was modern clean and the beds extremely comfortable. Staff was so friendly and helpful. Enjoyed a well presented and enjoyable supper in Foxies grill,taking full advantage of the happy hour specials,after an eventful journey over the Kootenay Pass.

    5
    « Very enjoyable »

    Stayed here on Buisness for six weeks, would definitely come again, and it was great, free hot breakfast. Hotel staff were always going the extra mile here. Thanks best western trail! See you again soon.

    4
    « Good night's rest »

    The beds are very comfortable. The rooms are clean with attractive decor. All the staff friendly, pleasant and helpful. The convenience of an elevator and the morning breakfast room was appreciated. The location was central to where I wanted to go. Very enjoyable and comfortable stay.

    3
    « Nice Place Missing Some Features »

    We stayed several days while skiing at Red Mountain. The hotel is conveniently located to walk to the city center or take advantage of a walk on the River Trail. The room and bed were clean and comfortable. The heater worked. The hair dryer is hanging in the closest, so couldn't find it. The closet is very narrow and is hard to use. There is a fridge and coffee maker, but no microwave or freezer compartment in the fridge. They are a bit stingy on the towels, shampoo, soap, and such. We had to ask for another towel and made the mini toiletries last several days. They have a nice breakfast buffet with waffles, eggs, meat, yogurt, fruit, pastries, juice, and coffee. There was a ample selections and plenty to eat.

    3
    « Lttle too much »

    This Best Western is what you are to expect. Which is good. Unfortunately the price was steep for a place like Trail. In fact it was more then in some major tourist and business centers of gone too. And the room was nice but on the small size.

  • 5
    « Wonderful! »

    The staff and security of this hotel was amazing! Went out of their way to make me feel welcome and safe! Restaurant/bar has amazing food and drink choices, so many that I had trouble choosing what to order! Highly recommend!

    3
    « Best in Trail »

    Although it is an average hotel, it is the best in Trail BC. Room is average maybe a little small, Bar fridge is handy. Room décor is dated and the chairs are not the most comfortable. There is no kitchenette for patrons to use. Breakfast is average. There are only two suites in the hotel and they are often booked. Loyalty program upgrades are rare.

    4
    « Hotel stay »

    Service was very good. Average hotel but best in the area. Breakfast was included and was good but not spectacular. We were getting ready for bed and discovered dried blood on the pillow case. I took the pillow to the staff who were concerned but never heard another thing about it.

    4
    « Nice Hotel, Beautiful Bar & Restaurant »

    Great hotel, very clean & updated. Only downside is the rooms & beds are so small. We traveled with our daughter for hockey. The full size beds are tiny and great very comfortable if you're sleeping alone. There are only two room options in this hotel. A king bed with no pull out or a room with two "FULL" size beds. I wish they would have roll-aways, but they are not available at this facility. Would recommend to anyone, as it's a very nice hotel, just very small beds, which didn't provide a very good night sleep. Bar is absolutely beautiful, wait staff are excellent. Overall - Great Value, Beautiful Property

    3
    « amazing breakfast »

    though, the room itself was very average and the bed was squeaky.... it was very clean and well maintained. a highlight of my stay was the breakfast.... a very full range of healthy morning choices... not your typical crappy store bought muffins. And the morning hostess was simply amazing, she was friendly helpful and fun. On day two she remember me and ask how my meetings had gone etc. she was simply lovely! Also the young lady who did my check in, was fabulous too, very very cheery and extremely helpful. the property was average... but the people were an A+++

    2
    « Trail Best Western »

    Looks can be deceiving. Beds too soft. Lost confidential information. could not bill restaurant charges to room. Room was not cleaned very much on the second day. Dishes were not taken out. was not a happy camper.

    4
    « Great Staff »

    at the front desk was very pleasant and helpful. Rooms were very nice, clean and comfortable. Would stay again for sure.a nice free hit breakfast with new ce lady serving . Not ce and close to down town .

    5
    « great service »

    my husband and I stayed one night and the staff was fantastic. The front desk fella had a smile as soon as we walked in the door as well as all the other staff we saw. The room was exceptionally clean and the food was great in the lounge and breakfast the next morning was also very good. We would stay again and recommend it highly Thanks for the experience and will tell friends.

    5
    « Overnight Stay »

    From the moment of check-in we were made to feel welcome and a valued customer of Best Western. The staff went out of their way to explain the different amenities and location of them that the hotel had to offer. The lounge/bar was very pleasant with well prepared food and a caring service person. Breakfast was well presented, served warm and you were welcome to fill your travelling coffee mug. I would highly recommend this facility to any traveller

    3
    « Hockey JrA Camp »

    Stayed with my son. Exterior of hotel looks old, needs a new paint color but once inside its much nicer. Can still tell its older building but its clean and nice decor. Crown mouldings and nice furniture. Free breakfast until 9am which was hard to get downstairs to somedays as being on holidays you want to sleep in, 9:30- 10 like most hotels would be great. Air conditioner when it kicked in was loud but after a few days we got used to it. The curtains are great blackout ones to keep sun out which was awesome. Staff were really nice and when I requested a microwave it brought up promptly. Beds & bedding are really comfy and there is nice big flat screen tvs. Bathroom is small (no fan) but is completely renovated and nice (granite).

  • 5
    « Great Staff!! »

    The staff was super friendly and accommodating, bed was comfortable. The outside of the building could use an update but inside was comfortable. The bar staff was very helpful going above and beyond. The elevator needs updating, a little scary lol

    5
    « Great place »

    This place is great. Very clean, very comfortable. Incredible views. Plenty of sights to see near by. Nicest hotel bed I may have ever slept in. Staff is also very friendly. Our family of 6 had a great time here.

    5
    « Canada Overnight Loop »

    This was a great hotel for the price. We booked in advance and noticed a different price the day we departed. The front desk staff assisted us with the lower rate. The room was comfortable, the exercise facility was perfect, the hot tub was very clean and inviting, and it had a nice breakfast.

    5
    « Perfect place to stay in Trail! »

    My wife and i were travelling through BC from Kelowna to Alberta and decided to stay in Trail. After looking online at availability and prices, we decided to go with the Best Western Plus as i have stayed at other BWP hotels and have been very pleased with them. There was no disappointment here! The room was perfect......clean, modern and quiet. Very comfortable bed and the window even opened a touch to let in a bit of fresh air instead of using the A/C. The front desk staff (Aaron) was excellent! Greeted us right away....seamless check in....and good information about where to eat, etc. We were very impressed with his professionalism and enthusiasm. He looked like he enjoyed what he did, and it was refreshing to see. There is plenty of parking and the hotel is connected to a restaurant (Highly recommended, I will review it on its own as it was very good), and a liquor store which was great for grabbing some drinks and using the room mini fridge! Don't forget to have the complimentary HOT breakfast! It was perfect and has something for everyone. Very good value there. We would recommend this hotel and stay there again. Some people stated that is was expensive, but for what you get off the highway, it is comparable and above and beyond nice.

    2
    « Disappointed »

    Surprised at the price $161 for senior in Trail BC on the highway?!! We had to move rooms because there was water coming from somewhere in the bathroom and making the carpet all wet in the entrance. Not nice to walk on with bare feet. Weird. In our second room the fridge ran all night and froze everything in it. No temperature gauge to change coolness and it was irritating to listen to all night. On the upside Happy hour at Foxy's was great. Front staff at check-in recommended the Bellini's and they were lovely at half price $3. Staff were friendly and efficient. Rooms were clean and wifi was good. Air conditioner worked great. Volume on TV was locked at 20 which was a little difficult to hear, but good selection of channels. We enjoyed a walk down across the bridge over the Columbia River and the huge mural on the Museum.

    5
    « I do enjoy staying at this hotel! »

    This is one of my favorite places to stay, when I have to travel for work. Trail, B.C. is such a neat location, and this hotel is, perhaps, the very best the city has to offer. The hotel's staff are quite friendly, although that may be because they are Canadian (sorry, but Canadians, from my own experience, tend to be much friendlier then those of us from the U.S.). The rooms are always kept exceptionally clean, with comfortable beds, and......Well, the hotel is just very nice, in general. I always enjoy my stays there :)

    4
    « Comfortable bed, clean room overall, ok restaurant »

    - very comfortable bed - clean sheet and clean bathroom - bar soap was not preferred in my own opinion - very very polite and friendly staff - in the middle of a "highway" yet walking distance to the downtown of Trail - close to Foxy restaurant - food is alright, not bad - pretty pleasant stay for business trip - will recommend to colleagues and friends

    4
    « Comfortable location »

    Another great stay at this hotel. Staff at front desk are friendly. Rooms are modern. Cable selection was good. Wifi was good and did not kick out. There is a breakfast in the morning that has a good variety. There is an elevator at the lobby but can be quite slow sometimes.

    5
    « Best bed! »

    Great hotel to pass through. It has a hot tub but it only fits 4 people in it and the fitness room is small but functional. The rooms are spacious and the king bed is heavenly! I'm looking into purchasing the mattress. The breakfast in the morning was good. Very satisfied with my stay. Check out Pino's Authentic Italian restaurant for dinner. It's walking distance from the hotel and is fantastic!

    4
    « price »

    The hotel is a good place to stay .The staff is very friendly and helpful . I did not expect a rate of $ 157.69 plus taxes in Trail . I would go back just because of a well trained and friendly staff . Breakfast was good. Did not see to many other hotels in area .

  • 4
    « Very Nice »

    Friendly staff and comfortable rooms. Nicely updated. Basic breakfast comapared to other bw properties which could be improved upon. Eggs looked industrial. Room very good and updated. An attached restaurant, roxys, was also very good. The fitness area has several cardio and weight machines. It could benefit from some exercise mats and a better layout. Very nice place to stay and central to downtown for a walk.

    5
    « This is a good hotel. »

    We stayed in a queen suite and it was great. Super clean and comfortable. Great breakfast options and friendly staff. We enjoyed our short but satisfying stay, would've really loved at least one more night.

    4
    « Great! »

    The hotel is easy to get to, the staff are very courteous, the room was clean. The included hot breakfast was your typical hot breakfast with eggs, waffles, and a meat. Overall it was a good place to stay.

    5
    « Great experience!!!! »

    My husband and I were headed to Osoyoos when are truck broke down. We got towed to trail in the middle of the night. When we came to find a room they were very accommodating and welcoming. The next morning we asked about a place to fix are truck and the man at the front desk gave us the best place to go and told us were not to go. I would come here every time hands down!!

    4
    « Great Staff and Hotel »

    Have stayed here a couple of times. The room was clean and a good size. The staff was friendly especially the breakfast person. The provided breakfast was good. There is a beverage store on site which is convenient. The motel is close to town and you could walk to restaurants but it's a few blocks. The on site restaurant is closed on Sundays.

    1
    « Terrible Service »

    Company over charged me months later. Tried to put a charge through my Credit Card. Will never stay there again. Called back months later when charged appeared and the person very arrogant and did nothing.

    5
    « Nice Hotel »

    We were in Trail for a car show so rather than drive back to Colbert, we stayed overnight. The hotel gave a group (event rate for those of us who were involved in the car show. It was convenient and close to our friends house who had hosted a barbecue.

    5
    « Exceptional Experience awaits you! »

    The people, the property, the lounge and the cleanliness of BW Plus Columbia River Hotel, BC, will win you over and keep you coming back. The genuine staff members leave a lasting impression, the atmosphere in the lounge, food, beverages, all excellent. Looking forward to my stay in 3 months. Can't wait.

    3
    « Convenient location, friendly staff »

    We enjoyed our one-night stay here as we crossed BC along the Crowsnest Highway. At first, I was a little put-off by the fact that there was a liquor store attached to the hotel (there were some interesting folks hanging about when we arrived), but the hotel experience itself was good. The room was well-sized for a family of four. One big suggestion would be to add a fan in the bathroom. Ours had a low ceiling and a fan would have helped clear the steam after all four of us had our showers. We loved their commitment to being green, too.

    4
    « My night in Trail »

    Hotel was great, however I found it weird I had to unplug the tv to plug in the coffee maker. The ice buckets in the room should come with a disposable liner. One never knows what the guest prior had in the bucket! Other than that it was fine

  • 5
    « Great Front Desk Service »

    Stayed at the Best Western in Trail and can not say enough about the staff who arranged for a late check-out and a taxi to the airport without me even asking. Free breakfast was also a nice touch and a convenience store/liquor store attached was great.

    3
    « business »

    Location is great, food overpriced ,staff very friendly, room was updated but $159.00,not for this cowboy, did I mention the owner was very arragant and all he did was complain about the town....so sell

    5
    « Great Location »

    This hotel is in a great location in Trail. Right on the main highway and close to downtown. The hotel was spotless and the breakfast included scrambled eggs and sausage. The staff was very attentive. The bed was very comfortable.

    4
    « Location, Location, Location »

    This hotel is actually the only one in town but it is well-run. It is super clean! One can walk downtown easily and the staff is very knowledgeable . The hot tub was not working while we were there but there was adequate work out machines in the fitness room. The breakfast room and food was excellent. It was very organized and run by a very personable lady!

    5
    « Very comfortble hotel »

    This is a very nicely updated hotel. Rooms are tastefully decorated with nice furniture and amenities. Minor quibble a writing pad and pen would have been helpful. Restaurant surprisingly good for a small town. Portions perhaps overly generous.

    5
    « Nice stay in Trail BC »

    This is a nice, well kept hotel, which is good since there are only another 2-3 hotels/motels in the area. The staff are friendly and efficient, the hotel is clean, the rooms are clean and the beds are comfortable. They provide a decent breakfast and you probably can't ask for too much more!

    4
    « Very Nice hotel close to town centre »

    We found the hotel to be clean and the staff very friendly and helpful. The hotel has a large restaurant, very much a Sports Bar, TVs muted but loud musak. The dinner was excellent. Free breakfast was good with hot and cold selections.

    5
    « April 19 @ 8 AM »

    We found this hotel to be excellent. Great location and very clean. The staff were extremely helpful. The beds were the best. Sheets and towels were soft and comfortable. Internet worked perfectly as well as television. Having TV guide would be helpful but I guess we could have asked for one and did not. Probably because as two sisters we talked the whole time.

    5
    « Review of Best Western Hotel, Trail, BC. »

    My husband and I had to go to Trail for a Medical Appointment and stayed at the Best Western Hotel for 2 nights. We were very happy with quality of the rooms the friendly and helpful service. The quality of the food inservice at Foxy's Restaurant and Lounge was excellent We would definitely recommend it to our friends and aquaintances.

    4
    « Stay for Sking @ Red Mountain »

    Excellent hotel (only one in Trail) including the restaurant / bar (Foxies) with excellent food! It's about 15 min to Red Mountain, 50 to Whitewater. Trust me you won't leave the hotel as there is nothing available as far as decent restaurant / evening life! There is also a liquor store on the premises so no need to drive at night!

  • 5
    « Great stay fir a great price »

    Stayed here for 1 night and was impressed. The room was great, bed comfortable. The restaurant food was good and as usual the breakfast was great. I would stay again if in the area and certainly recommend it...................................................................

    3
    « Small Beds »

    The rooms were small so we were crowed and the oversize single beds made for a very long night because we were sharing the bed. If you are alone or a couple they would be fine, they were comfortable. The room was very clean, as was the rest of the hotel and the staff were pleasant and helpful. The breakfast was your usual hotel fare, not outstanding but adequate and tasty. We would stay there again only if we were travelling as a couple and not with our family.

    4
    « Trail has a real problem. No place to stay except the Best Western Columbia River »

    Trail has a real lack of good places to stay. You'd think that with all the money that has flowed through this town over the past +100 years of the smelter running that some of it would have stuck to a decent mid priced hotel. This place is fine. No surprises. No gems. No disappointments. It's a bit rich but who's going to argue over maybe $30 night. The breakfast is marginally above average. The beds are great. The black out curtains do the job. It's clean and quiet. I'd prefer to stay in Rossland 10 kms up the hill as Trail is slowly decaying as Teck reduces their workforce through automation. Walking around Trail in the AM, although bigger than Rossland, is far more sad than walking the few blocks of Rossland. Too bad. Trail was once a great Cominco company town. Now it's just a sad skeleton lacking choice in accommodation.

    4
    « Best hotel in the region »

    Stayed for approx 8 days over 2 weeks. All staff were friendly to deal with. The rooms are modern. They do have a breakfast in the morning but I never did make it there but heard it was decent. It is generally a quiet room, but even being on the 4th floor you could still hear the traffic and the customers entering the liquor store. The wifi was good, cable selection was the typical basic selection. If your in the region this is the place to stay.

    4
    « Best in Trail »

    The hotel is a reliable if unspectacular place to stay in Trail. It is very well located near downtown, and although it is on a busy highway, there is very little traffic noise. The rooms are small but clean and comfortable. Breakfasts are not great, but provide the basics to start the day. Staff are very pleasant. Price is a bit high, but there's a lack of competition in town.

    5
    « Really enjoyed my stay Jan 15-20 »

    This is one of the best experiences I have had at Best Western. The room was clean, walking distance to where I needed to be, the staff were extremely helpful and friendly, the food quality at the restaurant (Foxy's) was really good and the breakfast was really good as well. I am very happy with my stay and would definitely come back the next time I visit Trail.

    5
    « Excellent place to stay in Trail »

    I was in Trail on business and stayed at this hotel. It is right off the main road through town, so I was concerned it would be noisy but it was not. It has obviously been fairly recently renovated, and the rooms were very nice. They are not huge, but are an adequate size, very clean, and the bed was very comfortable. There is the usual desk and dresser,with a flat screen TV, and a nice touch of a charging station on the desk with two plug ins and two USB ports. The bathroom was clean, the linens were fresh and the shower pressure was great. The front desk staff was friendly and helpful, offering good suggestions for where to eat and where to go for a walk. They loaned me and my colleague knives so we could eat some fruit in our rooms. The location is very central, just a short walk to downtown, where there is a neat little place serving breakfast,ice cream and organic coffee, and about a 5 minute walk across the Trail bridge brings you to a stairwell down to a sidewalk along the Columbia riverbank. A few minutes on that takes you to Gyro park which is a very nice peaceful morning walk. The only thing which would have been nice would have been a recycling bin either in the lobby or in the room for water bottles and such.

    4
    « Rossland alternative »

    Visited while skiing Red Mountain outside nearby Rossland BC. Went there President's weekend; nil left in Rossland for rooms; booked here instead. About 5 miles from Rossland, still convenient to the ski hill. Rooms fairly large-2 queens were not tight-and adequately but not luxuriously furnished; fairly new looking and very clean. Free breakfast was better than some hotels; waffles/eggs/bacon/cereal/fruit/yogurt; nice bar on main level as well. Free parking. Friendly/accommodating & helpful staff. Only downside was relatively high price. I'd stay again.

    4
    « Pricey but good »

    I live in Trail so have not stayed in the hotel although friends who stay there tell me how impressed they are. It is a very well-kept, clean, modern hotel. I have eaten in the dining room, Foxie's, but don't go there often. It isn't that the food isn't good - it is quite good, and pretty reasonably priced considering you are getting fine dining when it is really bar food. If it is that good, why don't I go there more often? Because the hotel owners won't give anyone a break when coming to town for a conference or special event. I support businesses in town that support the community.

    5
    « Best Western January 16 »

    I stayed at this location for a week on a business trip. I found everyone, from housekeeping to front desk and to the restaurant as excellent! The food is great, the atmosphere is also great. Each day I found another reason to be happy with my choice to stay here.

  • 5
    « Trail BW - an interior oasis »

    I enjoyed my stay at the Best Western River hotel. Everyone was helpful and professional and I found the accommodations met my professional and personal needs very well. Thank you for providing a home away from home.

    1
    « Not impressed »

    No offer of a corporate rate and refused to honor points for a free night. Had no choice but to stay as I had appt in am. 189 for 1 night off season way too much for what it is. Only redeeming part was the dinner at the restaurant downstairs, was very good.

    4
    « Beautiful hotel, just a little too expensive! »

    I could tell this hotel was renovated recently as it was classier than I expected, and super high-detailed clean. The beds were comfortable. Restaurant was mediocre and very expensive, but the complimentary breakfast had lots of options that I enjoyed (eggs, baked goods, fresh fruit, etc). I was snowed in to Trail and had no option but to stay here a couple nights. The "distressed rate" was a lot more than I expected it to be, considering my circumstances. It wasn't any lower than prices I'd seen quoted online. But the service was great, and I appreciated the proximity to downtown so I could enjoy my evenings out, shopping, and dining in town since I didn't care for the hotel restaurant. The only cheaper option worth staying at is the Glenwood, but the location is no good there if its winter and you need to get around on foot like I did.

    4
    « The only place we stat »

    We come to Trail often and only stay here. Never a problem and rooms are clean. Staff is friendly and the breakfast is good to grab and go. The restaurant is good too when it's open. We also like the beds and the family suite is good as well. I do wish the bathrooms had more space to put your things. We will stay again.

    4
    « Very Good Except for Price »

    All of the Best Western properties where I've stayed were very good with product and service but this one in Trail, BC, is priced at $139 compared to most others at $109 or lower and some as low as $79. This makes the value of the Trail property somewhat lower than other Best Westerns.

    3
    « When its Party time Don't Drink and Drive »

    Rooms are clean but small. I wouldn't want to have more then the 2 of us in the room. But we are only there to crash after a Christmas Party ...The bed is comfortable , good pillows, nice toiletries ... Breakfast was included with the room. But they need a lesson on Breakfast...Eggs tasted like Fake Butter; Waffle batter.. made a really tough waffle..the teeny tiny ham medallions had 3 sad little pieces left. didn't appear to be any staff checking on the food line , until it was time to close up. Coffee was good...

    5
    « Great hotel-clean with a supercomfy bed! »

    Stayed here for one night. This is a return visit for ne and I will be ba k again. Great staff. Very clean. It has a restaurant/lounge attached that has great food and a liquor store as well. Super comfy bed and big tv. Included hot breakfast bar with a nice variety of eggs, sausage, fruit, waffles, cereal etc. I will be back!

    5
    « Best Best Western! »

    I had book a non-refundable rate on the best western site, and i had a delayed due to weather and flights weren't able to come into Castlegar. I called an asked and notified the hotel that I cannot show up on day 1, and making sure there weren't a no-show. The hotel staff at the time acknowledges my absence and make sure my room was still available the following day, and furthermore he told me he will look into see what he can do about the cancellation (although he did not have the authority to do so). Booking non-refundable assumes the risk of inclination of weather, etc... But i later got a call from the hotel (1 hr or so) from the same individual saying that not only my hotel room booking is okay, also, my 1st night has been refunded. This is awesome, as this is something they went out of their way to do for me!

    4
    « Trail, BC stay »

    I travel to Trail, BC regularly on business and I always stay at the Best Western PLUS Columbia River.The front desk staff are extremely friendly and professional. Every time I check in they make you feel welcomed. The onsite restaurant is superb, great food and super staff. The rooms are always clean and comfortable. Good value.

    4
    « Comfortable Stay in Trail »

    The Best Western Hotel in Trail is clean, comfortable and centrally located near the historic downtown area. The bed was excellent. The restaurant has good food and very good service. I enjoyed walking through the downtown area, stopping at the Trail Coffee and Tea Company for a chat with the local owner and climbing the covered stairs for a walk through the historic neighbourhood.

  • 4
    « When we are in Trail m we stay here no question! »

    Always very courteous staff. The rooms are very clean and the beds amazing! Whether you use SHAW OPEN or the in house Wi fi reception is great. The restaurant lounge "foxy" has good food and the drinks are not over priced. The happy hour is a great deal, especially after a long drive.

    3
    « Achieved BW Plus Standards »

    The BW Plus Columbia River Hotel is arguably the best property to stay at in Trail. We spent a couple of nights there and they met the higher standards you might expect in a BW Plus rated hotel. Our room was modern, clean, comfortable and quiet, though you might find rooms closer to the main drag to be more affected by traffic noise. Internet was ok, but not the greatest in terms of speed. Having an in-room small fridge was a bonus. The parking lot is a bit chopped-up though it seems like there's ample capacity and if need be, bags can be dropped near the main entry. The lobby area itself is small and nondescript and our check-in by the front desk staff was polite and efficient. The onsite lounge offered a pretty reasonable Happy Hour with fair discounts on drinks and appies, worth stopping by! The Fitness Room is very basic, fairly congested with a few pieces of universal equipment with an adjacent hot tub. The overnight stay comes with breakfast. It was average with a few hot items (scrambled eggs, ham, waffles), pastries, yogurt, fruit, coffee, but still nice to have available nonetheless! Location of the Best Western in downtown Trail is excellent, everything is pretty much walkable. Overall, next time we visit Trail we'll definitely stay again!

    3
    « No Restaurant On Sunday »

    No restaurant or bar service on Sundays. After a long drive very disappointing - will not stay there again on Sunday - Front desk staff suggested a restaurant which was in the general area of the hotel.

    2
    « Worst internet ever »

    Don't expect to use your computer or have cheap phone (if you are from the States) Very clean Tons of towels Bring your own stuff if you want to use fitness center CHARACTER BUILDER MORE CHARACTERS AND ANOTHER ROUND

    5
    « Good as usual »

    Not my first time staying at this hotel. Have not been disappointed yet. Front desk is steady as the staff has been the same the last couple of years. However, the breakfast is okay - quality is good but we all look for different items, For myself I would like to have hard boil eggs.

    4
    « Great place to stay in Trail »

    The very friendly staff, great complimentary breakfast that had a personal touch, the clean and well equipped rooms all made our stay very enjoyable. It would be easy to make a personal recommendation to anybody looking for a place to stay in Trail to suggest this hotel.

    4
    « Good hotel if you're in Trail »

    Best Western PLUS Columbia River Hotel in Trail, British Columbia, is a nice hotel, conveniently located for any leisure activities in the Trail area, and right by the Teck Trail Operations if you are doing business there. The onsite lounge and restaurant is good. The breakfast bar is decent quality and convenient. The rooms are fairly well kept up and clean.

    5
    « Friendly & Clean »

    I took my parents here for an evening before my moms surgery in Trail BC. The room was spotless, beds were comfortable, staff very friendly and an awesome breakfast to start the day! Kudos to all who work there! Great job everyone! I highly recommend anyone going to Trail, to have a great nights sleep here.

    4
    « The Only Game in Town »

    It was a bit expensive for an older property with small rooms. It was clean and quiet. Staff seemed somewhat undertrained but were very nice and trying hard. The lounge was very expensive with mediocre food.

 

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·Da: autostrada 3. Il Best Western Plus Columbia River Hotel si trova sull'autostrada 3, nel centro di Trail. L'hotel è all'incrocio con la Green Avenue.