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Novità! Paga i tuoi soggiorni in 3 rate SENZA COSTI a partire da 150€ Per saperne di più
Novità! Paga i tuoi soggiorni in 3 rate SENZA COSTI a partire da 150€ Per saperne di più
Seleziona l?opzione Klarna « Pagamento in 3 rate SENZA COSTI » al momento di pagare il tuo soggiorno. Il pagamento in 3 rate senza interessi è valido solo per le tariffe online non cancellabili e non rimborsabili.
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Nice employee at the counter for your needs Danielle and dresses nice
Hi Rodrigo, Thank you so much for taking the time to share your kind feedback! We're delighted to hear that you had a positive experience with us. We truly appreciate your recognition of Danielle. It's wonderful to know she was helpful during your stay and made a great impression with her friendly service and professional presentation. We will be sure to share your kind words with her, as we know she will be very happy to hear them. Thank you again for your thoughtful review. We're so glad you had a pleasant experience, and we look forward to welcoming you back in the future!
Friendly staff, clean room. Quiet generally. Ok breakfast included, staff lady that was taking care of it was very effective & nice.
Hi 800toddh, Thank you very much for your kind review! We're so pleased to hear that you enjoyed your stay and found our staff friendly, your room clean, and the overall atmosphere nice and quiet. Providing a comfortable and relaxing environment is very important to us. We're especially happy to hear your positive comments about our breakfast attendant. It's wonderful to know she was both efficient and kind while taking care of the breakfast area. We will be sure to share your thoughtful feedback with her and the rest of our team. We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
Fair pricing, friendly staff. The room was clean, but the door did not shut easily. Also, the smoke detector beeped all during the night. We told the staff and they were very apologetic. Breakfast starts a little late (at 7)so we didn't get a chance to try. overall, it was a pleasant stay.
Hi Lflow95402, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our pricing fair, our team friendly, and your room clean. Providing a comfortable and welcoming stay is always our goal, so it's wonderful to know that your overall visit was a pleasant one. We sincerely apologize for the inconvenience you encountered with the door and the smoke detector. Please know that feedback like yours is very important, as it allows us to address maintenance items promptly and ensure a better experience for future guests. We're glad our staff responded with care and professionalism, as guest comfort is always a top priority for our team. We also understand that the breakfast start time did not align with your schedule, and we regret that you weren't able to enjoy it. We strive to offer a variety of options to help our guests start their day off right, whether traveling for business or leisure. Thank you again for your thoughtful comments and for recognizing the efforts of our staff. We truly appreciate your feedback and are happy that, despite a few challenges, you had an enjoyable stay. We hope to have the opportunity to welcome you back for an even smoother and more comfortable visit in the future.
The hotel location convenient to the Berkshire country club where we were attending a party. Great friendly customer service from Lisa and Monica at the front desk. Very pleasant and helpful recommending local restaurants too. The room was very nice. The shower was great! Very good value!
Hi roymR7935QM, Thank you so much for your wonderful review! We are delighted to hear that our convenient location made it easy for you to attend your event at the Berkshire Country Club and that your overall stay was such a positive experience. It's especially rewarding to know that Lisa and Monica provided you with great customer service. They truly enjoy helping our guests feel welcome, and we will be sure to recognize them for their friendly, helpful approach and for sharing local dining recommendations. Your kind words mean a great deal to our entire team. We're also pleased that you enjoyed your room and found the shower to be refreshing after your travels or evening out. Hearing that you felt your stay offered very good value is one of the highest compliments we can receive, as we strive to provide comfortable accommodations and excellent service at a fair price. Thank you again for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back for another relaxing and enjoyable visit in the future!
I had the pleasure of staying at sure stay recently, and I just had to take a moment to give a huge shoutout to Lisa and Ivonne at the front desk. From the moment I walked in, they made me feel incredibly welcome. Lisa greeted me with such a warm smile and was super efficient during the check-in process. She answered all my questions and made sure I had everything I needed for my stay. Ivonne, on the other hand, was equally amazing when I needed assistance later in my stay. She went above and beyond to make sure I was comfortable and had everything I needed, always with a positive attitude and a friendly demeanor. Their kindness and professionalism really stood out, and they truly made my experience at the hotel even more enjoyable. It's clear that Lisa and Ivonne take pride in their work, and they represent the hotel in the best possible way. Thank you both for your outstanding service! I'll definitely be back and will recommend this hotel to others, thanks in no small part to your amazing hospitality.
Dear Guest, Thank you so much for your heartfelt review! We're thrilled to hear that Lisa and Ivonne made such a positive impact during your stay. Their warm smiles and dedication to providing excellent service truly reflect the values we uphold at SureStay Plus. It's wonderful to know that they were able to assist you efficiently and make you feel at home. We appreciate your kind words and your intention to recommend us to others. We look forward to welcoming you back on your next visit! Warm Regards, Guest Relations Manager SureStay Plus By Best Western Reading North
Front desk Lisa and Yanira were very pleasant and kind.. The place was very clean. I will definitely recommend my friends and family to stay here. Very pleased with the services received. Thank you
Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay. It's fantastic to know that Lisa and Yanira made a positive impression with their pleasant and kind service. We take pride in maintaining a clean environment for our guests, and we're delighted that you noticed. Your recommendation to friends and family means a lot to us, and we look forward to welcoming you back in the future! Warm Regards, Guest Relations Manager SureStay Plus By Best Western Reading North
Hotel was clean and very comfortable and quiet. Breakfast was average. Lisa was very informative and helpful . Loves to listen intently
Hi mdugan71, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our hotel clean, comfortable, and quiet. Providing a relaxing environment is always one of our top priorities. We truly appreciate your feedback regarding breakfast, and we will certainly use your comments as we continue to look for ways to enhance our offerings. It's wonderful to know that Lisa made such a positive impression during your stay. She is an excellent member of our team, and we're glad her helpfulness and attentive listening added to your experience. We will be sure to pass along your kind words. Recognition like this means a great deal to our staff. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit! Safe travels!
The hotel itself wasn't anything special — the rooms were a bit outdated and could definitely use some improvements. However, the reason I'm giving this place four stars is because of Lisa at the front desk. She truly made the entire trip worth it. From the moment we checked in, she was friendly, helpful, and went above and beyond to make sure we had everything we needed. You can tell she genuinely cares about the guests and takes pride in her job. Even though the hotel could use some upgrades, Lisa's hospitality completely made up for it. If every place had someone like her at the front desk, traveling would be a whole lot better.
Hi andrewsV8689BO, Thank you so much for taking the time to share your experience. We truly appreciate your honest feedback regarding the property, and we recognize the areas where improvements can be made. We are absolutely thrilled to hear that Lisa made such a positive impact on your stay. She is indeed a valued member of our team, and it's wonderful to know that her warmth, helpfulness, and dedication made your trip memorable. We'll be sure to share your kind words with her; they will mean a lot! Thank you again for choosing to stay with us. We hope to welcome you back in the future and provide an even better experience, both through our team and our accommodations.
Stayed here to go on Reading Northern Rail trip. Wonderful visit. Room Great. Especially walk in shower. Room 107 Breakfast sufficient.. Bevy was our hostess for breakfast. We enjoyed our chat with her.The beds were very comfortable. Hot breakfast with yogurt and cereals as well as waffles.
Hi PamelaK626, Thank you for choosing to stay with us during your Reading Northern Rail trip and for taking the time to share your experience! We are delighted to hear that you enjoyed your visit and found our accommodations comfortable and clean. It's wonderful to know that your room and especially the walk-in shower met your expectations. we understand how important a refreshing shower can be after a day of travel or adventure. We're also glad the beds provided you with a restful and comfortable night's sleep. We appreciate your kind mention of Bevy, our breakfast hostess. She truly enjoys connecting with our guests and ensuring everyone feels welcome during their morning meal. Your compliments about the hot breakfast offerings, including yogurt, cereals, and waffles, are very encouraging as we strive to provide a satisfying start to your day. Thank you again for your kind words about our reasonable rates and great service. We hope to welcome you back for another wonderful stay whenever your travels bring you this way!
Your best option without a doubt. I rarely recommend anything unless I can give it a five star Rating. This facility serves more than five stars. The staff are amazing and I have stayed at this facility six times in a row when coming to Reading for business. everyone that I have met from maintenance, front desk, breakfast staff has been Pleasant and always accommodating with a smile. Facility spotless and the rooms are all super clean, modern and comfortable. You can be certain your stay will exceeded your expectations
Hi O2673AZmikev, Thank you so much for your incredible feedback and for choosing to stay with us so often during your business trips! It's truly an honor to hear that our team's hospitality, from maintenance to front desk to breakfast staff, has made each stay exceptional. We're thrilled that our clean, comfortable, and modern accommodations keep you coming back and that we've been able to exceed your expectations each time. Knowing we've earned your recommendation means a lot to us, and we look forward to welcoming you back for many more five-star stays!
The room was clean and the bed very comfortable. We were coming from the renaissance fair and arrived late. We were upgraded to a jacuzzi room which was amazing because we were tired and sore from walking all day. There was free waffle, egg and bacon breakfast, coffee, juice etc. the staff was very friendly and accommodating
Hi 70genw, Thank you so much for sharing your experience! We're delighted to hear that you enjoyed your stay and that the upgrade to the jacuzzi room was a perfect way to relax after a long day at the Renaissance Fair. It's great to know that you found the room clean and comfortable, and that our breakfast selections gave you a good start to your day. We're especially glad that our friendly staff could make your stay even more enjoyable. We hope to welcome you back soon for another great experience!
The rooms are very clean, the staff is great and breakfast is hot and fresh! Love the waffles and the bacon on Wednesdays and Sundays. The hotel was quiet and I got a great night's sleep. Definitely will stay again next time I need a hotel room. 10/10 recommended!
Hi monicakK5882ZP, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay and found our rooms very clean, our staff great, and breakfast hot and fresh. We're especially glad you love our waffles and bacon on Wednesdays and Sundays! It's wonderful to know you had a quiet night's sleep and felt well taken care of. We truly appreciate your recommendation and look forward to welcoming you back for another great experience next time you need a hotel room!
Stayed one evening. We were well received upon check in. Booked thru booking.com. Reasonably priced. Good value Main floor room near lobby Room was clean and comfortable. Free breakfast had waffles fruits yogurts cereals muffins fruit juices and coffee and tea. We would stay there again.
Hi NiagaraManitoulin, Thank you for sharing your experience. We're happy to hear that you had a pleasant stay with us and found our accommodations to be of good value. It's great to know that you were well received upon check-in and that your room was clean and comfortable. We're also glad you enjoyed our complimentary breakfast with its variety of options. We appreciate your feedback and look forward to welcoming you back for another stay in the future.
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