SureStay Plus by Best Western Price

If you come to a place like this and don't order the steak that you cook on the stone, it's NASTY!!! I ordered the Chicken Kabobs expecting them to be somewhat seasoned, but was BLAND!! The sides with it were old! My husband got the Steak Mac and Cheese and it was not very hot (which was surprising because it came in a HotPot) the bread that came with it was extremely hard. It also to 35 minutes to get our food from when we ordered. They claimed to be slammed, but there was only 4 tables with people there. There were 3 girls doing EVERYTHING and they tried their best

I felt like overall the hotel was nice but a couple issues. Firstly the bottom floor over by the e-building section it smelled heavily of cigarette smoke. I'm not trying to say people got smoke but in a non-smoking building you would expect no smoking throughout the rooms and in the building itself. The smoke was strong and it carried through the hallways. I would totally be expecting it to be outside though. We had dinner at the steakhouse dinner was okay. I'm a vegetarian and I went into the restaurant knowing that there wasn't going to be hardly anything for me and I accepted that. I decided to have a quesadilla and we shared pickle fries. My sister had the steak bite appetizer I think that was around $20. They aren't cooked for you so you have to cook for yourself and paying $20 to your own appetizer seemed a little overpriced. The service was kind of weird and the staffs spent more time in the back laughing than being upfront being hostesses. We thought it was very weird as well to sell bare naked wine for $22 a bottle when you could get it at the store for like 10 bucks or less.

Keara was great at the front desk. We did not have reservations and very glad we stop here. The facilities were great. Self serve laundry was great once you had the app.

Very clean hotel and friendly service. Danielle was great at the check in desk!

The hotel is very nice and we found it both clean and in good condition. The front desk clerk, Danielle, was extremely friendly and helpful during our checkin.

One of the most expensive hotels on our road trip and VERY DISAPPOINTING. The bed was uncomfortable, your feet were higher than your head. No elevator but never told that. At check in they were not friendly just threw a bunch of coupons at us. The grounds were littered and garbage cans full . Just head next door to the Holiday Inn Express.

Check in was easy Jordan at the front desk was amazing, the pool was amazing kids favorite part. The bar was fun Lulu was the best tender and she is an asset to your team. Brett was a great guy and one of the best bar bouncer I have met making sure is job is done and everyone is safe.

The lady is racist she didn't wanna give us our deposit she wouldn't let people eat she harass everyone everyday giving them dirty looks had an attitude when someone ask for key to be made she had a worker Caucasian female tell me she racist because she would let her stay and not her man because he was black she tells people to go to there room and stop coming in and out this by far WAS THE WORST HOTEL IVE STAYED AT IN NIAGARA FALLS NY SANGEETA IS HER NAME

This is an acceptable hotel. The room smelled old. There is no coffee/tea maker in the room. Front desk staff were very slow they give you free small water bottles if you ask for them.

We stayed here on our way to Alpine, WY and we were very pleased with our time there. Our check-in was quick and easy, our room was very nice and we ate at one of the restaurants on the property which was good, too. The breakfast in the morning was one of the best 'hotel' breakfasts we have eaten at in some time. We would definitely recommend staying here if you're in this area.

The hotel is an ABSOLUTE DUMP. The hallway has large 3' by 4' holes in the ceiling, and the hotel employees are extremely rude.

Completely average hotel except for the bed & pillows which I found very uncomfortable. Other than that, it's completely adequate.

Staff is friendly, rooms were very clean and it was very quiet hotel. The free breakfast was delicious with a large variety of options.

This is an older but well kept hotel. The room was clean with nice towels and linens. The bed was comfortable. It was not too noisy but we could hear people in the hall occasionally. They have a restaurant that was really good. My husband had a steak that was served cooking on a super hot stone which was fun. He said it was really good. All-in-all we would stay here again.

I came to sure stay hotel for business and I'm still here. Jessie the front desk lead is a very professional attentive respectful person and has helped me out on numerous situations at the hotel. She is the type of person that when she says she will do something she does it. Not in a hour or 2. But right then and there. Jessie also greets you and says good morning as you walk by. So she lets you know she is here for you and cares. I would recommend sure stay hotel to anyone as they treat you as a human and not a money signed

The staff are very nice and helpful they will go above and beyond this is the second time I stay here Jordyn at the front desk was super nice and helpful forgot my toothbrush and toothpaste they gave me some also the gym had everything I need to get a good workout

Staff were very friendly and helpful to my family and me as I was traveling over Memorial Day weekend for business. We did not have a reservation but Jordan took great care of us at the desk and my parents' pet! I dropped one star only because one TV did not work. But Ciara had our rooms sparkling clean and comfy. Huge thanks to the hotel and their team!

Convenient location, good value, pet friendly, great breakfast included. Front desk receptionist Jordyn was efficient, professional, friendly, well informed, and just plain nice. We travel through here twice a year and always stay here.

Friendly staff and clean rooms. I will stay here again. It has a pool and a lounge plenty of parking. I would recommend anyone traveling to enjoy this hotel and spend time in price It's a great town also. It's also pet friendly. Jordan was a great host great smile

Jordyn met us with a smile and all the information we needed. Treated us with a gift bag of waters and snacks and discount coupons. We've stayed in 5 hitels in the last week and she has one host of the tear! We appreciate her kindness. The hotel is also clean and very nice.

The entire staff were friendly and helpful. The rooms were well maintained. We left early in the morning, but the on duty staff were so helpful, allowing us coffee and/or food, prior to the opening time. One negative was that the side door (F) keyless entry to enter our area did not work, and obviously needed to be replaced. If they had marked it we would have used a different entrance. Also, the food for dinner was good, but not enough staff, perhaps due to the banquet hall being used.....This was on a Monday night. What a lovely town with friendly people!

Mindy and Pam were delightful in the morning with smiling faces and warm conversation during the impressive continental breakfast………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

At first my partner and I were RELIEVED to find a place to stay for the night at the SureStay Best Western. I had been (and still am at the time of review...) fighting an illness and had to have a medical emergency evacuation off of the Amtrak train in Helper, Utah, delaying our trip back home for a day. So there we were, my partner and I, stranded in winter's pitch darkness at 8 PM in the middle of a deserted train station, with no chance of getting an Uber/Lyft to a place. After we got ready to bunker down for the night on the station's benches, a kind police officer took pity on us and drove us to the closest place that would have a guaranteed room for us: the SureStay Best Western. It felt like a miracle. I'd just spent the last few hours puking up my guts, exhausted from several days on the train (I remained double-masked throughout, hand-sanitizing everything I could to prevent any passengers from catching my ill-timed illness), and just wanted to sleep on a horizontal surface that was not an upright train seat nor a station bench. A hotel's mattress was a dream come true. The lovely Danielle greeted us and got us into a room last-minute for a reasonable price. The room itself was neat, clean, fresh-smelling (that'll be important in a moment), and more importantly, had a bed--two, in fact! Heaven. The only odd thing: During our stay, we did receive a knock on the door from an employee asking if we were smoking (apparently someone in our hallway was). We told the employee that no, it wasn't us (neither one of us having ever touched a cigarette). The employee left and we resumed our business. No problem, mistakes happen, and smells can be hard to trace. My partner and I ended up paying for two nights: January 1st (Happy New Year to us...) when we checked in at 8 PM for $135.79 for two queen-sized beds, and January 2nd, for the same exact room. Even though we were leaving on January 2nd at 6 PM for our shuttle back to the train station and wouldn't be staying for the night, we still paid for the second night because check-out was at noon and our train wouldn't arrive until 8 PM. So, we figured, if we had to buy a room for another night for a few extra hours so I could have the luxury of puking in private instead of out in the hotel lobby, so be it. I have no complaints about that. We bit the bullet and paid for the second night. Come 6 o'clock PM at January 2nd (well before we would've needed to check out on the 3rd at noon), we check out at the front desk, and board our shuttle to the train station for the last stretch home. End of story. Not. If that was it, I'd be leaving a 5-star review, no question. Instead... My partner and I finally came home on the 3rd, me still sick as a dog and them getting sick, to find that SureStay had charged us AGAIN for the large sum of $385.79. If the first night was only $135~, how was the second more than double that?! Assuming the room for the 2nd night was roughly the same price as the 1st, $385-$135 = $250. When I called the hotel on the 3rd at around 6:35 PM, they said that the extra cost was for a smoking fee. Note: Again, I have been coughing and puking my guts out for over 48 hours at that point, and would be in no condition to smoke (nor have I ever smoked in my life), and my partner has asthma, which, as you likely know, is easily irritated by smoke (so they have never smoked in their life). We explained this to the hotel employee, who said that two workers had come by our room and "smelled evidence of smoke" after cleaning our room. We left those rooms PRISTINE. My mom worked as a cleaner since she was 15 and ingrained in me to never make anyone's day worse by leaving a mess behind, especially one that could be so easily cleaned up. We straightened the bed sheets, threw our trash away in the proper bins, collected the used towels in one spot neatly in the bathroom, and did a second look to make sure we didn't leave any personal belongings behind. Check, check, and cheeeck~ Nowhere, before or during our stay, were there any cigarette butts, vapes, or anything else--nor would they be, since again, WE DO NOT SMOKE. The hotel employee on the phone said I'd have to call again on Monday to talk with a manager. Then comes Monday, the 6th. I call again, and speak to another hotel employee, explaining the issue once more. The employee said their hands are tied, their manager's in a meeting, no idea when they will be done, but they'll call me back ASAP. Okay, fine. Wait for an hour... Nothing. Call again. Speak to the same employee, who now sheepishly admits that they did talk to their manager, the manager reviewed the file, did not call us back, and would not drop the charge. On top of riding a train for three days, getting emergency evac'ed for medical reasons, and just feeling lousy in general, the last thing my partner and I needed was a $250 fine for something neither one of us even did. What a start to a new year...

Very clean and cozy, Danielle up front was very helpful and nice! It was last minute and they worked with us immediately, even with our personal needs, nice area of town and plenty of parking for all our vehicles. Not to mention well lit up as well Safe location

We do love staying at the Price UT Sure stay. The staff always makes us feel welcomed. The rooms are always clean and comfy. We were greeted by Jessie when we checked in. She provided detailed information on where our room was and the dinner for that night. The breakfast in the morning was amazing and they offered a wide variety of food options. When checking out, Jordan greeted us with a smile and was quite helpful finishing our stay.

Danielle was very accommodating and friendly. She went out of her way to make sure my stay here was a great one. I needed a room change and Danielle was on top of it. So Thank you for a wonderful stay and a pleasant experience and I hope She is still here for my next visit.

Second time staying at your hotel , excellent service as before. Staff was courteous & helpful. Will stay here next time and recommend to family and friends. Food and drink options were great. Room & bed were comfortable and roomy. Pillows were great, the king beds made for a comfortable night.

Very nice, great staff, Colby the maintenance technician was very helpful with my luggage and helping me get TV going. Breakfast and the steak house was excellent ?. Indoor pool was just perfect. Room was clean and cozy. And the Bar was wayyyy fun. Thanks everyone.

Best service I've had in a hotel in a long time. Crystal G. Front desk lady was so helpful. She helped me get the best rates I was going to get on the night I went. And they got free food !!! Awesome thanks guys. Will recommend this place to all my people..

My check in was swift and knowledgeable. Danielle was all smiles and very caring with my daughter. Later we came to the snack shack and Crystal was at front desk. She played with my little one and was nothing but patient. The same can be said for Jennie and Jordyn who greet with happiness at checkout. Patty and Mindy made breakfast fun and the food was perfect. They all knocked it out of the park. Thank you Best Western for attentive employees and warm atmosphere.

So I recently stayed in a SureStay branded hotel elsewhere and had an incredibly underwhelming experience. I knew I had this SureStay Plus reservation coming up and was not overly excited about it. When I checked in, I was highly impressed with the overall quality of the service, furnishings, and breakfast options. This hotel seriously outperformed my highest expectations, especially considering its a budget brand from a budget hotel line. The fact that this hotel has an onsite restaurant and bar is stellar! There are many other dining options in the area, but having this onsite is so convenient. Also, 24 hour pool and fitness center are always a plus. The pool was down for maintenance during my visit, which was one of two negatives for my stay. The other negative is the lack of an elevator, as hauling luggage, groceries, etc up a flight of stairs and then back down is never fun for anyone. The attached pics are of the breakfast menu that was on display at the reception desk in the lobby. Take note of Tuesday's breakfast: eggs, country fried steak, and gravy! It wasn't 5 star restaurant quality, but again considering this is a budget hotel brand from a budget hotel line, this breakfast was icing on the already overly sugary cake! Breakfast hours are 6:00 - 9:00 AM. The service was stellar. Jessie was super attentive and helpful during my check in process. I am back in town again in a few weeks and am looking forward to another great stay!

This hotel is like no other. Upon checking in was greeted with friendly and very professional staff. The room was clean and comfortable. The food was great as well. Jessie and Danielle you both are outstanding individuals. looking forward to a return stay.

Danielle and Jessie were very pleasant and helpful during the entire booking process. Danielle had us booked in and in our room in no time. Both girls were fantastic . Hotel was clean and modern, restaurant was great and the beds were excellent. The breakfast was wonderful and freshly cooked. Not your typical motel breakfast.

Danielle and Jessie checked us in a very friendly and helpful manner. They made us feel welcomed after a long day on the road. The hotel itself is spacious, clean, comfortable and with an on-site restaurant. My husband and I would stay here again.

The front desk staff are always smiling. Night clerk was new and nervous. But she did great. She assisted me with the television so I could watch the news. And somehow knew I loved Ch. Chip cookies!!! Thank you for the extra attention. Mrs. Crystal keep up the good work. Your gonna do extremely well. I can tell . I was not the one who booked this hotel my friends did. And I don't have any complaints.... Thanks SURE STAY PLUS

The staff is friendly and competent. The restaurant in the hotel was amazing and the free breakfast in the morning was clean and full of yummy food. The shower and amenities were comfortable and user friendly. We were so pleased with the service and the price.

My best friend and I booked this hotel a month in advance; I put down two adults and one pet on the website. (we only picked it because the website said it accepted service animals and had a hot tub and pool.) We traveled 1 hour and 45 min away from Mount Pleasant, UT. My best friend's granddaughter turned three years old on Monday the 7th. When we arrived, I called to see if it was possible to check in an hour early. The front desk didn't have our reservation that included a pet, so they charged us another $30 for a pet fee. They said no rooms were ready, so please check in at 3. We ended up coming at 4:30, and again, the front desk didn't have that we needed a pet room. (Then we found out there was no hot tub!!) All the rooms were still dirty; we waited in my car in the parking lot for an additional 20 min. At 10:00, I got a call from the front desk that she didn't have me fill out my car registration paper and needed me to come down to the front desk to sign that night for my car to park in their parking lot legally, so I got out of bed and signed the paper. My friend's granddaughter and her sister came to the hotel for breakfast the following day. As I was getting my food, the staff approached me, stating that I couldn't have my service dog and I had to take her back to the room. After I left, my friend and sister heard the staff complaining about me having (MY SERVICE DOG there.) She stated, "I am not losing my job over some dog." (IF they are going to talk about me and my service animal, they should make sure that the customers who are paying $250 to stay the night can't hear them!) After breakfast, we return to the room, get our swimsuits on, and come down to the pool, which is closed for PH maintenance. The lady at the desk said it wouldn't be open for another hour and a half. I asked her if we could do a late checkout without being charged. She said no, and that's when I finally complained about the last 24 hours of unprofessionalism my friend and I had experienced and that her three-year-old granddaughter was upset and didn't understand why we couldn't swim. (That's all she wanted for her birthday: swimming.) That's when another woman (who I assumed was the manager) said angrily, not making eye contact with me, "That's fine; I will let housekeeping know." I asked her if she would call me to let me know when it was open so we could swim. She said yes, we left, and 2 hours later, I had not heard back, so I called again, and she said that he checked the pool and the PH balances were still off and needed to be rechecked!!! Not even 2. min, she called back, stating that it was open. By this time (midnight), her sister had to wait until her freshman daughter got out of school.) So we returned to the hotel at 12:30, and our keys to our room didn't work. I called the front desk, and she said, "That sometimes happens when your check-out is at 11:00." (Our check-out was at 1:00!!) We finally got a key that worked; we realized we had 25 minutes until we were supposed to check out, and I had nowhere for my service dog to stay. So I asked them if she was leashed away from the pool and if she could stay in the pool area. They said no; I was again frustrated and annoyed, as was my friend, her sister, and granddaughter. At this point, my friend's sister got on the phone and told them that my dog was a service pet and they had no right to tell me that she wasn't allowed in the pool area. If they wanted to let us stay until we were done swimming, I could leave her in the room. They didn't want to accommodate that, so she told them we were bringing her and going swimming. We did that (OF Course, my dog was okay and caused no issues while we FINALLY GOT TO SWIM FOR MY FRIENDS 3-YEAR-OLD GRANDDAUGHTERS BIRTHDAY). I will never return to this hotel and will not recommend it to anyone I know, as will my friend and her sister, who live 5 minutes from there. Regarding the price we paid, it was a horrible, frustrating experience. Honestly, we should have been compensated for our stay!!!

This was a pleasant surprise—large hotel with a restaurant and bar. Very nice staff at check in, clean, well appointed rooms. Received $10 off for the restaurant when we checked in. Enjoyable breakfast with a good selection of hot foods. Will definitely keep this one on our travel radar.

This establishment was easy to find and get to. Parkin was ample and I was greeted by the front desk attendant who was very upbeat and efficient. My room was not far from the front desk, But I noted on the layout map provided that I could park in the back parking area and use a alternate entry door (which, as it turns out, was not functional). A drive back around the motel to park in the front again and I unloaded my bags and just went through the front entry, as it was the same distance as the alternate door would have been. The room was nice and comfortable. Nice amenities included in the room, like soap, body wash, shampoo and conditioner. Internet was flawless. Breakfast the next morning was to die for! Chicken fried steak and eggs with gravy and extras galore. I only wish I wasn't on a time table or I would have stayed a little later pigged out! The front desk was quick and efficient during check-out. If I every g through, Price, UT again, This is where I will stay.

The breakfast here was great, and the lobby area is very nice. However, The management here does not seem to get along with the staff. Towels and halls smell of cigarette smoke. Left my contact information with the desk and asked someone in management to call me. Got no response. Checked out the next day.

Gracee and Danielle! These girls were awesome! Gracee checked us in and I was really impressed that she remembered my name all through the evening! She was very helpful! Also, helpful was Danielle, who checked us out! She took all of the information down about our shower toiletry dispensers that were not sticking to the wall as they should have been. She gave me the impression that she was on top of it and would follow through. Thank you ladies - we enjoyed our stay! Also, dinner at Toby's was fantastic! Plan to eat here...no need to look any further for dinner.

Everyone at The Best Western in Price, Utah has been very accommodating and extremely nice to me during my business stays. It has been so pleasant that I have recommended The Beast Western to all of my Subcontractors. I have a choice to stay anywhere for the next year and a half...I I chose The Best Western because of the Awesome staff!

Nice hotel. The fridge had a freezer that was actually cold enough and big enough to refreeze our ice pack. The bacon was good at breakfast, though it would have been nice to have gf/df options as well. The pool was nice, but there was no hot tub. This was a nice respite after almost 16 hours on the road .

I have been staying at this hotel for work and from the first day I was extremely pleased! Tosha at the front desk has been the best from chit chatting to accommodating all my needs! The housekeepers always do an exceptional job when cleaning my room and restocking everything. The hotel itself I am highly impressed with they have tall showers for us giants and long tubs where I can actually enjoy a bath! The pool is heated and comfortable, the coolest part about the pool is the sky view if you want to go for an evening swim you can see all the stars! And the pool is 24/7! The Service from all hotel, bar and restaurant has been top notch, everyone is extremely nice and polite! The location of the hotel is walking distance (across the street) to a gas station and about 5 minutes to a grocery store. I would 100% recommend this hotel to everyone!

The breakfast on day one was French toast stcks and they was not good. But the 2nd day was bomb. The hotel clerk Danielle was so kind . She had gone the extra mile for me and mine to be comfortable. She was quite the hostess. We had a great time even though we couldn't enjoy the room because of us having to unliad a uhaul. But the time there was great.

A pet friendly room with 1 pet was booked through Best Western for a total of $179. This invoice clearly showed a pet friendly room with a pet and tax was included in the invoice. At check in I was told that they had to add the tax. After showing the clerk the invoice she quickly changed her mind on the tax, but did charge me an extra $30 because of my pet. I tried to explain that the invoice shows a pet and showed her it but it did not matter. So long story short, even though I booked through BW and received a invoice for a certain amount the hotel tacked on an additional $30.

Clean, quiet, comfortable room and super friendly, happy staff, especially Danielle at the front desk, who was very welcoming & and a ray of sunshine after driving through a wicked thunderstorm to get here. Unfortunately the restaurant & bar are not open on Sundays but there are places to eat within walking distance.

The hotel is very large. Long way from the front desk to our room, which was great. Even though there was a restaurant on premises, the place was quiet. Parking was easy. Danielle at the front desk was extremely helpful. She knew everything we needed to know about the community and the amenities of the hotel.

Tasha was amazingly helpful and found the perfect room for us! It is clean and comfortable and my boys loved the freshly baked cookies!We would definitely stay here again when we come through Utah! Give it a try it's a very nice place to stay when traveling.

The hotel staff here always goes above and beyond to take care of me every time iv stayed here but this time was especially amazing I wanna give a huge thank you to Tosha @ the front desk And to the housekeeper Amanda And thank you to the rest of the staff

Partner and I had our car break down between Green River and Price and had to quickly figure out a plan. Checked in with Danielle who was fantastic and gave us lots of information about the area. In line ahead of us was a very difficult customer and she dealt with him very professionally and with a smile (something I could not have done with the way he was talking to her). Room was clean, bed was comfy, inside pool and outside seating area with grills and gazebo were very nice. They had a very small but cute outside potty area for our dogs. I do wish it was a little bigger with real grass, but with it being 100 degrees in the desert, I can't fault them for doing the best with what they've got. There is a bar and restaurant that we have not tried yet but the vibe of the whole place is very clean and welcoming and comfortable. Bar and restaurant (like most things in this area) are closed on Sunday, but there is Wingers two doors down that was open and perfect after a long stressful day.

This is a nice hotel with a good restaurant. Receptionist was friendly and helpful. The room was clean and quiet. No complaints. Bed was comfortable and the shower was good. We didn't hear much outside noise which is always a plus. The restaurant was really good. They brought out a steak that is cooked at the table on a super hot stone, which was interesting. Staff was attentive and pleasant. We don't usually stay at BW, but we've taken notice of the BW Plus tier now. Would stay here again.

Location: Right off the highway. Many fast food restaurants a short drive away. Sports Bar and Steakhouse restaurant on the property. Hotel: Recently remodeled. Bright and clean. Large, beautiful lobby. Indoor pool, no hot tub. Small fitness center. Semi-private business center. Staff: Danielle was friendly, helpful and professional. Room: King room was good size with room for a rollaway bed. Good desk and chair. Good mattress. The TV sound volume was low and did not adjust up or down. Maintenance came with a different remote and fixed it. Limited vanity space. The shampoo became unstuck from the shower wall and crashed loudly in the middle of the night. Had microwave and refrigerator. Breakfast: Well stocked with a good variety. Scrambled eggs were dry. Price: High priced at $250 for a small town, but it was a classy hotel. Fitness room: One treadmill, one elliptical, one bike, and free weights.

Hotel close to our route and lobby staff were very helpful and got us a room that was great. Large very comfortable bed and a clean room. Great food restaurant in the hotel made for a great end to our day

Very friendly and helpful staff. Typical Best Western- clean, well-maintained good breakfast at reasonable price. Internet worked well. Really good restaurant at the hotel which I find unusual.Great location to main roads and local sites.

We had to bring our dog on this trip. There was no grass area and there are rocks all around the property. It wasn't pet friendly. Our room smelled awful. We slept there, but couldn't stand to be in the room at other times. I bought pet deodorizer from the store but it didn't help much. The dog in the room next to us barked often.

The room was clean, quiet, and comfortable. It was odd that we had to have a maintenance man come try to get the TV to work properly. Although the restaurant was closed for dinner, the breakfast was good and provided early so we could get back on the road early.

The hotel was awesome. We loved the pool. Perfect temperature and you could go swim whenever you wanted to. It was so much fun.

Of all the BW's we've stayed at, this may well be the best one yet! Clean, bright, and wonderful customer service. We loved the pool!

Terrible place to stay, at ridiculous prices! Dirty room, bathtub especially, broken ice machines, incompetent staff who gave me keys to enter an occupied room when I checked in!! They had in their system that it was cleaned by maids and unoccupied. Supposedly I was put in an “upgrade room” what a joke!! Don't waste your money, it's a dump!!

The hallway to get to the room from the front desk is very long and interesting. It appeared to be clean at first glance. The wallpaper is peeling from the wall in the bathroom, there was a little puked of dirt in the corner of the bathroom by the tub, there was hair in the wall in the shower and the shower curtain was dirty with visible dirty spots. The second night if my stay I got to my room and my keys wouldn't work. This is around 11pm after a long day of work.

We stopped at Price, Utah on our way to Moab. The hotel texted me when our room was ready and was very quick to answer questions via text. The pool was not cold, which was really nice. Room was clean. Easy check in. I'd stay here again. No hot tub though.

Great hotel in a little town. Have a steak house and lounge onsite. you can't go wrong. This is my go to! And should be yours

Clean and affordable comfort for a good night's sleep. Restuarant, pool and bar are all on the premises for your easy access.

We arrived late in the evening as the result of an aborted private plane flight landing into Price UT Tosha did an excellent job of finding us accommodation and comfort since we did not have overnight gear The in-house steakhouse did a great job putting a meal together for us 10 minutes before closing. Thanks to you all for making a difficult situation a pleasant surprise.

I liked this hotel. The breakfast was solid. Although the exercise room was limited, at least everything was in good repair. The sheets were clean and the room was cleaned well.

This hotel has a nice location. Its layout is a bit peculiar. The room was comfortable enough. Bath tub drained slowly. Faucet leaked, bit only on top flow setting. I got charged for having a dog even though I didn't. This error was cleared up quickly. Breakfast was satifisfying and breakfast hours were very convenient.

The friendly, clean atmosphere floated throughout the hotel in every aspect. Rooms smelled fresh, bedding comfortable, pool area beautiful. On site restaurant and bar was wonderful, good food and drinks with professional service. Jack, my dog, was treat to a bag of dog biscuits and a small area in which he could do his thing. I received a discount voucher towards dinner and a yummy cookie on arrival. There is a system in place and all employees are on board. Looking forward to the next stay here.

This hotel was clean and the employees were very friendly. Helpful and kind. Awesome swimming pool, but no hot tub. Great stay.

Danielle was so welcoming, accommodating and efficient. Arrival cookies were SOOOO good. You've got to try the steakhouse, the top sirloin cap on the hot rock was amazing! That restaurant is the main hit in town. Friendly staff all around. Everything was clean and just right!

Pleasantly surprised by this hotel! Clean, comfortable, GREAT staff. Had no problems and internet worked very well (had to do business meetings while there)> Breakfast was good. The Steakhouse is a real plus! Probably nicest restaurant in Price. No elevators but only 1 floor of steps.

Danielle was a lot of help checking us in! The pool was great and breakfast was amazing! We really enjoyed our stay in Price.

Clean, quiet rooms close to highway. Friendly staff. And a great breakfast to go with it. Comfortable beds with 4 nice pillows.

This hotel is fairly priced, a 24hr nice pool, amazing breakfast with so much to choose from, and a fun little bar to hang out in while kiddos swim and play. Super happy with our stay.

Fluffy pillows cool bar comfortable beds and a nice free breakfast. The place was clean and comfortable and our front desk person Danielle was amazing I would definitely recommend this place to anyone who needs a comfortable place to stay in Price.

I have to say that I was very pleased with my stay. The service at the hotel and bar was better than I could have ever expected. Everyone was kind (front desk, bar, Karaoke and maid service). We had so much fun! I forgot a pair of earrings, and they mailed them back to me. I will definitely stay there again. I only wish that I would have collected names to put in this review. We stayed there on 03/13/2024.

My stay at the surestay in price was wonderful yet short, staff was always so kind and helpful, room was top notch clean , the breakfast I dont even have words to describe how excellent it was ,patty and Mindy do there thing ,Thanks everone in price y'all are great. Special thanks to jessica and zach for helping us out at the last minute.

This hotel helped make my wedding and reception perfect! The Grand Staircase was the perfect backdrop for the ceremony and the banquet room was perfect for my reception. The staff bent over backwards to make my special day go smoothly without any issues. They really care about their guests and it shows in everything they do. The food was also amazing! Especially the Orange Chicken. Everyone at my wedding was raving about that dish!! The entire hotel was so clean the wood shined on the staircase. The rooms were clean and comfortable. I can't tell everyone thank you enough for making my special day a day I will never forget! Definitely the best day of my life!

Hotel staff is very friendly and accommodating. Rooms are clean and up to date. The free breakfast in the morning is pretty good as well. Every time I have stayed at this hotel I have had a pleasant experience. Would recommend this hotel to anyone

I am incredibly happy with my stay. Beds are comfortable very clean room. I have a service dog and they welcomed him with dog treats. Front desk lady at check in was very nice and helpful. They have a restaurant / bar and you get 10% off with key card. Breakfast free. Thank yall

Clean, warm, spacious and quiet room. A great rib eye steak cooked on a hot stone at the bar while watching a good foot ball game. The perfect stop on a four day trek across the US in the dead of winter. They even had a fire outside for those who are hardy enough to sit by it in 15 degrees! Our check in and out young lady was lovely. Thank you for your kindness.

We landed SLC late and couldn't make it to Moab so we chose to stop into Price. The hotel was great, accommodations as expected. There's a bar in the hotel which was a good place for a nightcap. Employee Zach was so helpful - we didn't have time to buy fuel canisters for our camping trip and dropped them off for us. Great service great place!

We decide to stay it was such friendly staff we have service dogs they were very accommodating the room was very nice clean the bed was comfortable great location we would stay again the breakfast buffet had a great celebrations.

I came here for work and immediately felt welcomed. My family came out to visit for a while and they were so incredibly accommodating to my kids and their needs. Wonderful staff and wonderful place to stay.

I made the reservation through booking.com. I ONLY picked this specific location and room because the listing said the room had 3 beds (2 queens and a pullout sofa). When we arrived the room had just 2 queen beds. I called the front desk and a woman answered. She was eating/chewing VERY loudly into the phone and informed me it's not possible to have room with a pullout sofa "because fire code." I told her I have a confirmation that clearly states the room has 3 beds. She responded by continuing to chew loudly into the phone. I then asked if they had a rollaway cot that we could use. She said she would call maintenance and check. Then just hung up on me. A maintenance guy brought in a cot, and we were able to make it work. Without this, one of us would have been sleeping on the floor. Very disappointed that we were lied to about the number of beds available. I think I actually paid more for the option that had 3 beds. Also that the person at the the front desk was so rude, unapologetic and offered no options/suggestions to rectify the situation. We won't be using this hotel in the future, and we will no longer be using booking.com.

My family stayed in one of their newly renovated rooms and it rocked! So clean. The bed was super comfy with a nice comforter, not the scratchy kind. The staff was nice when we checked in and gave us complimentary cookies. The kids were happy that the pool was open 24 hours and swam til 11:00 pm. We also ate in the restaurant on site. Get the picanha! Maybe the best steak I've ever had plus you get to cook it yourself on a hot stone. Very unique experience. We will be back!

Tasha is one of the best employee I had the honor of meeting. She was extraordinary helpful in extending stays while there on business. She had a great attitude, and was great to talk too. The rooms were clean and great. I definitely suggest this hotel for staying, and eating at. If Tasha does see this, please tell her thank you, for an amazing stay, and being able to help out with extending my rooms.

this hotel is amazing the employees are wonderful and they let us use their computer to take this survey very nice friendly environment and also the shuttle service is a very nice touch as well as the cookie at check in they are delish Front Desk Ladies Amanda and Krystle are exceptionally wonderful

All the card locks on the outside of the building are busted, so you can't get in to any of the doors. We ended up dropping our stuff in the lobby and having one of us take it to the room and open the side door from the inside. Very frustrating when it's late at night and you are tired.

Nice facility. Glad to have a BW in Price Utah! Good size room. Great to have adjacent restaurant. Beautiful lobby. Good location, right off freeway. Clean, wish TV had more watchable channels. But, happy for PBS.

The rooms we stayed in were really clean and newly remodeled. The front desk attendant was super helpful and kind. The breakfast in the morning was good, but the waffles were great. There is good parking.

Reserved a room indicating we have two small service dogs. When we got there, they didn't have a pet room suite. The only room was 2nd floor (we are disabled). TV did not work. Phone did not work. Toilet plugged. Terrible breakfast.

Staff was very helpful, professional, and personable. Breakfast was top notch, great selection of food choices. Did have to learn hotel layout, as was different from any other I have been to. Cookies at evening a nice touch.

One of the loveliest casual, elegantly constructed properties I've stayed at recently. A sprawling brick hotel, lovely hallway carpeting, nicely decorated rooms with microwave/refrigerator/freezer. Even a small dog park for our fur-baby! A restaurant is in the building but we didn't visit it. The lobby was so inviting with big, over stuffed furniture and fireplace. The desk receptionist was most welcoming! True hospitality!!

Front desk was overwhelmed with two agents helping guests. They wanted to sign people up for the rewards program so badly they didn't know or ask if I already was a member. Poor description of how to get to my room. No remote for TV, front desk handed me a new one that wasn't programmed. I looked how to online and still wasn't able to make it work. Couldn't use the TV for my work because I couldn't change the input. Bed was ok and clean. Floor was dirty as I walked barefoot on it and when I washed them they were gross. Received a knock on my door at 10:00 from housekeeping even though I had the privacy sign hanging. Checkout is at 11:00 so no need to knock that early. Very unhappy experience for this DIAMOND ELITE member and I will not choose to stay again as it was NOT worth the 28,000 points I used to pay for my stay.

the hotel is clean and friendly. restaurant had good food, cost a bit and service was not great. really didn't like the hotel sending me text message at midnight. Overall it was a good experience and would stay here again

This hotel was very clean and comfortable. The breakfast was good. The employees work hard to help you have a nice stay. The rooms have been updated. The swimming pool is nice as well. We recommend staying here.

Great stay. Clean, maintained very nicely, staff nice. Great real food breakfast, easy in and out. Stayed in the 2 king suit. Was wonderful. Beds very comfortable. Pleasantly surprised for a small town hotel. Would stay here again.

Someone opened the door to enter my room twice while I was staying there. No knock. I am a single female who travels for work and this has happened to other women in my company at this hotel also. Unsettling.

We were there for a family reunion. The front desk had its challenges. All reunion reservations which had to be called in seem to have not been recorded correctly Most families who reserved thier rooms before the cut off found that thier reservations had wrong check-in and check-out days plus the rates were incorrect. This was confusing. In the end things were squared up. It just took time. The hotel had issues. Rooms were not fully renovated, issues with TVs. The restaurant decor and lighting did not present a good atmosphere. The service although was awesome. The hotel bar was fun and festive. The kids loved the pool.

Great experience. Super spacious room with extra space for sitting and working. Very comfortable bed with high quality linens. What a nice surprise. Breakfast a lot better than most at such places. Staff very helpful snd férié fly. Super pet friendly.

Great restaurant! Loved the black stone cooking. , the bar was nice, cute bar tender she was sweet. Guy bar tender could chill just a bit. Don't be offended by bud light. Or everyones jokes. Outside patio amazing. Loved that we could use your printer for last minute thibgs. Clean rooms. Cleanest I've ever had! Got clean towels every day. Impressive overall!!!!

The staff was amazing to check in to check out. Breakfast was hot breakfast, they changed the meat selection daily. Bed were surprisingly comfortable for hotel beds, pillows were so soft. Would for sure stay at this location again without any hesitations. Thank you for being our home away from home.

Best stay & experience. I would come back to enjoy the beautiful room, pool and outside lounge area . So much to offer. "Cookies at check in. My kids totally enjoyed. The indoor pool was amazing. Big and spacious for us and others that were enjoying it. Had a great dinner experience in the UpTown Steak House. Then, my husband and I were able to enjoy time alone at the bar for a bit. We enjoyed their outdoor patio. Great music, wonderful service, very relaxing. Nice way to end our evening. Breakfast was amazing. So much to choose from. My kids loved all the great toppings on their waffles. This hotel really thinks about what families need. Defiantly will be coming back to stay. It was a great get away.

I like this place it is my favorite. I stay here every time I am in Price for overnight. The Breakfast is amazing. The employees are amazing. Very easy to have meetings with the business room. And I SLEEP GREAT!

The room was excellent ! Most I would like to compliment the check in and follow up . Zachary at the front desk was the best, welcoming, helpful! We ate in the tea as well and were very taken care of. I find that it's the peopkywhp ultimately made our experience a great one! Jennifer Port Angeles WA

Beds were in my top 3 hotel beds I've ever slept in. I've stayed in motels all over the western United States and this was one of the best. Steakhouse and bar were top notch service with great hospitality.

The room we stayed in was freshly remodeled! It is an exceptional hotel, the employees were extremely friendly and very helpful. I would definitely recommend friends and family to stay here and we will absolutely be staying here again.

The rooms were clean and the workout facility was a welcome addition. The Restaurant and bar were open late enough to allow for our group to eat and relax even when we would arrive past 9:30 at night when other establishments were closed for the most part.

THIS HOTEL DOES NOT HAVE AN ELEVATOR!!! Just wanted everyone to know this up front so you dont find out the hard way like I did. Can't belive that Best Western accepted this motel into thier brand. When I expressed my disbelief the they didn't have an elevator I was offered a first floor suite if I was willing to pay another $120 on top of the $180 I was already paying. After we drug our bags upstairs we found numerous things wrong in room 251. Didn't want to have to drag our bags again so we stayed. When returned from dinner we also noticed the key required side entrance didn't even lock unless you pulled or pushed very hard on the door. We found it unlocked several times during our stay. When I checked out I told all my issues to the the clerk and also someone I assumed was in management. She wrote down everything in a very unfriendly/bored sort of way without any hint of an apology. She and the desk clerk just said that since they became a Best Western that it "wasn't in the buget" to add an elevator. I called BW customer service and they told me I would be contacted by the manager. 5 days later I still haven't received any contact. If I could give this motel a -5 rating I would. I'm also disappointed that BW hasn't followed up on my complaint at all.

The remodel they are working on is beautiful!! The bar and restaurant downstairs is so convenient and the food is always good!! Rooms are clean and beds are comfy! I travel for work and always stay here!

I stay in best western hotels at least 3 times every week during my travels. I have stayed in all of their different properties many times. The surestay in price is a new property for them and is being completely renovated. It should really be a best Western plus not a surestay. It is very nice and the management are very professional. I guess that I shouldn't complain. I get to stay in what really should be the best Western plus for surestay price. Love this property!

By far the best hotel in Price, UT. When you meet Zachary at the front desk, you know you're going to get outstanding customer service with a friendly attitude. Also their complimentary breakfast is always on point, Mindy is so nice and accommodating, always making sure that you're fed early in the mornings!

Hotel is a mess. First given a room above a staircase that you could not access due to piles of materials blocking access. The room we did receive after waiting a long time at checkin desk due to lack of staff had a musty odor that was very unpleasant.

The room we stayed in smelled horrible of cigarette smoke, even though the rooms were labeled clearly “no smoking”! The whole hotel is in need of updated decor. Very worn furniture in the rooms and poor lighting. The front desk guys was very kind but obviously overworked and understaffed. There were no clean towels for the pool area. It was high priced for the quality of rooms. I won't be staying again.