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Best Western Plus Hotel North Las Vegas Inn & Suites, North Las Vegas

4.0/5  - basé sur 496 notations.
4540 Donovan Way, 89081-2726, North Las Vegas, United States - visualizzare mappa
Best Western Plus North Las Vegas Inn & Suites - Facciata dell'albergo Il Best Western Plus North Las Vegas Inn & Suites è situato nel centro di North Las Vegas. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Tutte le prenotazioni per l'Electric Daisy Carnival non sono rimborsabili e non possono essere annullate. Tutti i pagamenti verranno addebitati in anticipo. L'autorizzazione preventiva all'addebito su tutte le carte di credito verrà richiesta 30 giorni prima dell'arrivo. Per qualsiasi problema con la carta di credito riceverai una chiamata da un nostro rappresentante. Se entro due settimane prima della data di arrivo il problema con la carta di credito non sarà risolto, la prenotazione verrà cancellata. Gli ospiti che cercano camere spaziose e un soggiorno all'insegna della convenienza trovano tutto questo nel nostro hotel di North Las Vegas, in posizione comoda a pochi minuti di distanza dalla base aerea di Nellis. Il nostro hotel di North Las Vegas è orgoglioso di essere una seconda casa per gli uomini e le donne in servizio. Che tu sia a North Las Vegas per visitare l'autodromo di Las Vegas e i casinò o per addestrarti presso la base militare, è importante poter approfittare di una sistemazione fresca e confortevole e di un buon rapporto qualità/prezzo. Il nostro hotel di North Las Vegas si trova a pochi passi dal Fremont Street Experience e dal Las Vegas Strip, vicino all'autodromo e ai migliori outlet della città. Se vuoi soggiornare vicino alla base dell'aeronautica militare Nellis AFB e alle principali attrazioni della regione, saremo felici di ospitarti. Dal NASCAR® Weekend agli spettacoli e al gioco d'azzardo, tutti troveranno qualcosa da fare in zona. Il lago Mead offre un'area ricreativa favolosa per la nautica. Il monte Charleston è una destinazione di prim'ordine per camminate, pesca e attività ricreative all'aperto, ma nelle vicinanze troverai anche il Red Rock Canyon e diversi campi da golf. I viaggiatori d'affari potranno facilmente inserire nei propri programmi qualche attività ricreativa o un pranzo presso uno dei celebri ristoranti locali. La Strip è vicina, il che rende semplice provare uno dei famosi bar, assistere a uno show o ammirare lo spettacolo di luci. Alcuni degli ospiti del nostro hotel di North Las Vegas sono qui per lavorare presso Union Pacific Railroad, General Electric Transportation e Video Las Vegas. Anche gli appaltatori governativi che lavorano per SAIC e le società di trasporto scelgono volentieri il nostro hotel. Che tu debba recarti alla base dell'aeronautica militare Nellis o all'autodromo di Las Vegas, saremo felici di accoglierti e farti sentire come a casa, offrendoti un servizio cordiale, lenzuola di lusso e camere arredate con gusto. Prenota oggi stesso e risparmia al Best Western Plus® North Las Vegas Inn & Suites! Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel North Las Vegas Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2015
GreenLeader Bronze
 
Basato sul parere di 496 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
185
Molto buono
168
Nella media
76
Scarso
38
Pessimo
29
CONSULTARE I PARERI SU
Affari Affari
103
Business Business
72
Da solo Da solo
39
Di coppia Di coppia
75
In coppia In coppia
114
In famiglia In famiglia
174
Viaggio con amici Viaggio con amici
35
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Better than anticipated"

5
02/11/2018

This hotel is in an industrial area- you have train tracks on one side and the freeway on the other. You will not be walking to any shopping or dining. It is a bit hard to find. From the I-15S, take the Craig RD. exit (exit 48) and then proceed straight through the lights at the top of the exit ramp. Donovan Way then winds around under the overpass; turn right at the stop sign. We asked for a quiet room and got one next to the fitness centre, across the hall from the pool and facing the tracks-not what we originally had in mind for quiet. Even though we faced the tracks, the trains were not a major issue and I am a light sleeper. Ambient noise wasn't too bad but there might as well be no wall between the room and the fitness centre as you can hear every sound. The room was quite large and the layout had a designated sleeping area (amazingly comfortable king bed, large dresser, flat screen TV, bench) separated from a sitting area (couch and chair, desk with 2 arm chairs, wet bar, fridge, microwave) and a very large bathroom with granite counter tops. Strong wi-fi. Very good breakfast although I don't like plastic cutlery and paper plates; extremely friendly staff. Would stay here again.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for taking the time and giving us your feedback abut your current stay. Unfortunately, some guest do have a hard time finding us, Our front desk receptionist is available 24/7 to answer any questions and give directions to our hotel. We would love to see you in the future!

"Wonderful Experience"

5
15/10/2018

This hotel is a bit out of the way, about 10 minutes from the strip, but it has a great breakfast, easy Uber access, free LIFT within a few miles to get needed items from the store or go to a restaurant. The staff is fabulous. Very professional and helpful, they even gave me a toothbrush because I accidentally threw mine out. The property is clean and well manicured and the rooms are very clean. My only suggestion would be to ask for a room on the backside of the building, as the train runs in front of the building. We had a room on the back side and it was very quiet.

"Clean, Kind, and Convenient"

4
04/10/2018

We booked our room online and didn't see an wheelchair accessible option but could see that they did offer them. Upon arrival we told the front desk our situation and he appologized for the inconvenience. He gave us an accessible room for the same price that our online reservation was for. The staff was helpful throughout our stay. The room was beautiful and was easy for me to use my wheelchair.

"Great Hotel away from Vegas noise"

4
28/08/2018

The hotel is clean, very quit place to relax, rooms are cool and welcoming on arrival, staff polite and very helpful. Money to value is great. very close to freeway ans everything else. Most important away from noise and lights and rush of Vegas

"Very Nice Hotel"

5
18/08/2018

Our king suite with spa and sitting area was spacious and very clean. The furnishings were up-scale. There was a wet bar too with refrig. and microwave. Also large flat screen TV. The sitting area had a sofa, chair and ottoman, along with a desk. The breakfast selection was large with lots of tables and chairs and everything tasted great! We took the advice of some previous reviews and requested the back side of the hotel, which was very quit. The train tracks run near the front of the hotel. Would certainly return the next time we are in the area.

"Very nice."

5
03/07/2018

This is the best hotel I've ever stayed at. The service was great and breakfast tasted homemade. Rooms were clean and beds were comfortable. Pillows could be a bit more supportive, but that didn't get in the way.

"Will not stay again!"

1
01/07/2018

I will not stay here again. Pool was so cloudy and gross you could not see the bottom, disappointing when it was 100+ degrees out and my family could not use the pool. We also got a room next to two barking dogs who would not shut up till 2:30 am. I tried to call the front desk and the phone did not work. Over all a horrible experience.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your response, I'm sorry to hear about your experience. We appreciate your feedback and will use it to better assist our future guests. We hope you will consider giving us another chance in the future.

"Great Stop to avoid Strip area"

4
24/06/2018

North of the Las Vegas strip area..good when just traveling through. Room typical for this chain of hotels. Right off the freeway easy off and on. Variety for breakfast. Staff good, premises in industrial area. Trains can be heard but did not wake us up. Was a 1 night sleep over, so other amenities not looked at.

"Clean, friendly. "

4
04/06/2018

Place is clean, and front desk is friendly. Good business hotel or for a quick stop entering/leaving Vegas. For the light sleepers, train is across street, but get a room away from tracks and you should be fine. No train horns, but it's close enough that you can feel it. I had a room close to tracks and slept like a baby.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We hope to see you again in the future!

"The Gold Standard"

5
04/06/2018

All other Best Western motels will now be judged by this one. From the time we walked in until we checked out everything was perfect. You do not feel like a customer at this location. Thanks to Manny, Lauren, Anna, Margarita, and especially to Peta. You made this a memorial experience.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! we hope to see you again in the future!

"Totally good"

5
02/06/2018

Front office guy Deshwin is very experienced and provided nice hospitality. location is little far from Las vegas strip but hotel is very good. we had a very good stay at this hotel. Very neat and tidy. i can give 4.9 out of 5 in overall rating

"Fantastic location"

5
28/05/2018

This is a great location to use when traveling north towards Salt Lake City. Close to a casino and some restaurants. The staff was very helpful with any questions I had about the area. In fact the check in experience was the best I've had this year!

"Nice Hotel but Poor Hot Tub"

4
21/05/2018

We had a great stay and breakfast at this hotel, except for our hot tub experience. When my husband and daughter tried to use the hot tub, it was so over-chlorinated that it burned their eyes and irritated their skin. Disappointed that we couldn't use it after a very long day of car travel. Other than the hot tub issue, our stay was great!

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Lorri we appreciate your feedback! We have looked into the problem and it has been fixed. Hopefully you will come back and stay with us again, this time without any pool troubles!

"Great Hotel and experience"

5
08/05/2018

I stayed by myself for work and I felt very safe. The staff was so friendly and my room was excellent. It was clean and the price was great too. The breakfast in the mornings is unbelievable.. Waffles, eggs, cereal, fruit, bagels and much more. A variety to choose from which will start your day off great. The elevators can be slow (I stayed here for a week).

"nice clean place to stay"

5
07/05/2018

Went for a drag race weekend and needed a place close by. this fit the bill, close to freeway and track... Was clean inside and out, nice rooms and very nice staff...we will be staying again next year.

"the place to stay when I visit LAs vegas"

5
27/04/2018

a Quiet hotel close to where my son lives , a bit confusing to find at first but well worth the trouble, great breakfast selection, away from the traffic in around the strip would recommend to all to visit

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback, we are glad to hear you enjoyed your stay with us. We hope to see you in the future again!

"North Vegas BW"

5
23/04/2018

Great price for a hotel in the Vegas area. Not super close to the strip but I didn't need that. Newly remodeled, nice rooms. The staff was very friendly and they were able to check me in and check me out in a timely manner.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your response. We hope to see you again in the future!

"Great place if you enjoy Fox News with your breakfast"

3
20/04/2018

Nice rooms, helpful staff, wireless worked well, everything was convenient and comfortable. The breakfast was also good, but the noxious talking heads yammering on while you're trying to have a conversation with your family left a sour taste. It would be far better to turn the TV off or tune it to music.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for taking the time to let us know how your stay went. We appreciate your feedback and will use it for our future guests.

"Business Trip"

3
19/04/2018

The location of the hotel was difficult to find as my GPS did not take me to the correct location. Clean decent hotel with a typical breakfast. Rooms are spacious. The only issue I had was the railroad tracks across the street. The trains can be extremely loud when they are going by. There is not a whole lot around this hotel as it is in a more industrialized area.

"Great"

5
17/04/2018

I am truly not happy with this please throw this out so I can get my 200 point this is not helping me at all I do not like doing this review please do not put this in here anymore it is in the way is difficult to try to use it does it scroll all the way around it it makes this thing more difficult please stop putting this in your review it doesn't help anybody out

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your response.

"Quick Family Trip to Vegas"

5
13/04/2018

Our family loved the hotel! We only stayed one night. we were able to check in early and had the pool to ourselves for a bit. Breakfast had a good variety and tasted great! We will definitely come back if/when we go through Vegas again!

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Its always a pleasure to make our guest happy. Can't wait to see you again in the future!

"Noise and Security issues"

2
13/04/2018

The location of the hotel property is across the street from a railway line. There was a vehicle broken into (smashed ) window and items removed during the first hour the vehicle was parked. This happened in broad daylight.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. My apologies for any inconvenience that occurred during your stay. We are working on making things safer around our facility. I hope you could reconsider giving us another chance in the future.

"Antonio Went Above and Beyond"

4
07/04/2018

Antonio, who is a new employee from Mississippi, is an exceptional employee. We had an issue with the cleanliness of our room (which I must point out has NEVER occurred before). Antonio promptly retrieved fresh towels, emptied our trash, and took our dirty towels away. I was VERY pleased with his service. He definitely deserves a raise! We have stayed here multiple times in the past two years.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your response.

"Vegas stay"

5
02/04/2018

Facility is nice. Staff very good. Pet facility is very poor, Plenty of property---no grass or dirt area. Took dog for walk during the late evening. Noticed that they do provide a security officer...felt safe

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your response. We hope to see you again in the future!

"Excellent Price / Nice Breakfast"

4
28/03/2018

A great place to stay. Nice, pleasant employees. Great breakfast. Updated bathroom. Our room was very clean but mattresses getting dated. It's a bit removed from amenities as for walking distance but only a few minutes away by car. Would definitely stay here again for the price.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for you feedback! Its great to hear that we were able to accommodate you during your stay with us. We hope to see you again in the future!

"Good hotel, not heavily impacted"

4
27/03/2018

We stayed here en route traveling home. Very nice hotel with professional helpful staff. You are close to highways, restauraunt, and not in a crowded or hectic area. It is in a relatively quiet area. We travel with our dog. Our 'pet friendly' room had laminate flooring, which is good. The room was clean, comfortable and well outfitted. Complimentary breakfast was good; waffles, eggs, potatoes, sausages, cereal, toasts, etc, in an nice open dinning room. Room rate was comparable with other BW Plus rates. We slept well and had good dreams here. We would stay here again. Dog would prefer more grass landscapes on this and neighboring properties.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. We are happy that your stay went well with us. Unfortunately we do live in a very dry desert area so grass is hard to come by. We have been looking into some alternative methods for potty use for dogs. We hope to see you again in the future!

"Great stay, wonderful staff."

5
13/03/2018

We loved the location in N. Las Vegas, away from the noise of the strip and Fremont. Come for a conference twice a year, and we'll be back at this Best Western. Although it's adjacent to a railroad, the noise was not bothersome. The rooms were clean, the staff was amazing, and the rate--given the busyness of the week in LV was very good.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! All of us here at the Best Western love to hear how our guests enjoyed their stay. We can't wait to see you again in the future!

"best westernplus"

5
10/03/2018

This was a very good place to stay a little off the beaten path but the service was excellent a great breakfast for a hotel. The staff were all friendly and considerate. the rooms were clean and well supplied

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We'd love to see you again in the future!

"Business trip"

4
07/03/2018

Hotel was located in an industrial section of town, but we felt safe and it was quiet...especially being at full capacity. Hector was the check-in clerk and he was very kind and helpful. Our room was very clean and quiet. The breakfast was great, nice selection and did not expect a full breakfast fare, so that was a nice surprise. The eggs were warm and the potatoes were yummy. Loved the late check-out and would definitely stay again.

"Kind of pet friendly, great staff, would only stay again if I was desperate."

1
25/02/2018

At the time we stayed there was road construction and it was difficult to get to. It is beside/almost under the freeway. Pet friendly staff, the facility has only cement and rock around it. Very dirty Parking lot for the dogs to go in. The mattress was a new experience for us, some sort of plastic! It made quite the noise when sitting on it. The staff was friendly and helpful. No restaurants within walking distance.

"Quiet and comfortable"

5
01/02/2018

Lobby is very attractive, staff was most welcoming. The room was spacious and very comfortable. The only thing that is a negative is that this hotel is located in an area with industrial buildings and there aren't eating places within walking distance.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are happy to hear that your stay went well with us. We hope you come back and stay with us again in the future!

"Amazing customer service!"

5
01/02/2018

Lauren was amazing! My daughter forgot her iPod in our room when we left and Lauren spent the next several days trying to work out getting it back to us. She contacted UPS, took the iPod down there, went back down and picked it up when I found out it was going to cost $62 for them to ship (and I didn't even know she had taken it down there to begin with), suggested I try USPS, stayed on the phone with me while I worked out with her how to ship it, found a box to ship it in, packaged the iPod, printed the label, and put it in the mail. She went way above and beyond what she had to. It was our own fault the iPod was left behind and Lauren was not only super patient, but was incredibly kind and professional. She didn't have to do any of that, but we appreciated it SO very much!

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are proud to hear that our employee went above and beyond for you. We hope to see you again in the future!

"Road Trip"

3
01/02/2018

It was pet friendly, but the location, though convenient, was in a strange area. Lots of rocky ground, very few residents. Everything worked well, but the furniture needed deep cleaning. Beds were okay at best. The east facing room was great for the sunrise. The pool was not heated and the spa was inoperative. Great Mexican restaurant across the I-15 freeway and to the left.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Our spa was under maintenance for a little bit but has since been up and running. Hopefully you will consider giving us another chance in the future!

"Nice Hotel!"

4
19/01/2018

Very clean and great breakfast. Nice pool area, comfy beds and close to freeway. About a 10 minute drive to the Strip but well worth being in a quieter part of town. Close to restaurants and fast food. I will definitely stay here again.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We'd love to see you again in the future!

"New Years"

4
02/01/2018

Weirdest location but a good hotel. I didn't hear the train at all and slept great. Didn't appreciate not getting breakfast because I got there at 9:35AM. I mean it's New Years day folks people are not getting up at 7am. If you are going to inflate your price for the night you should at least be aware your guest will want to eat after drinking all night till 3AM. Otherwise this hotel is fine.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We apologize for the inconvenience and I will definitely address this issue for the future. I hope you will consider giving us another chance in the future!

"Not a good place"

1
01/01/2018

There were air fresheners inside the heater and it made the whole room smell. Not a good thing if you are allergic, or have asthma. All the machines in the fitness room were broken too. The room was not very clean.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
I am sorry to hear about the issues you had with our hotel. We will address this issue promptly. I hope you would consider giving us another chance in the future!

"Nice Hotel Stay"

5
26/12/2017

This hotel is super nice. The wifi works wonderfully and any issues I had were resolved right away. It's beautiful, clean, and away from the glitz and glamour of the strip. The breakfast was tasty and they had plenty of options. I loved staying here with my family. I highly recommend. Speedy service and nice smiling staff.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are happy to hear that your stay with us went very well! We hope to see you again in the future!

"North Las Vegas Stay"

5
19/12/2017

I stayed for at least 3 weeks at this hotel. The hotel is clean and modern and seems recently updated and remodeled. I am sensitive to smells and this one was very clean. Every one of the staff was helpful and courteous and kind. My only gripe is it is too close to a major train line and you constantly hear the large freight trains all through the day and night. After a while, you get used to it. overall - a very good hotel bargain though.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We try our very best to do what we can with the train being right across the street, glad it wasn't too much of a bother to you. We hope to see you again in the future!

"Over All good experience"

4
30/11/2017

The only negative was that the pool was not clean but other than that everything else was good. Breakfast was great hot and plenty for all. The rooms where clean and organized. I will definitely book for my next trip

"Great clean hotel"

5
30/11/2017

All of the staff is friendly and helpful. Kids had a great time in the pool. Breakfast always exceeded our expectation. Any questions we had were answered helpfully and quickly. Nice large bathrooms with tons of counter space.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feed back! We hope to see you again in the future!

"Good Value for the money."

4
29/11/2017

We were able to park right outside the back door and very close to our room which made it nice to load and unload our belongings. This hotel is located in more of an industrial type neighborhood, but with easy on/off access to the freeway when traveling. Very good hotel.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We hope to see you again in the future!

"Peaceful in Las Vegas"

5
21/11/2017

Las Vegas is a wonderful city full of lights and action. Which makes the quiet atmosphere of the Best Western Plus in North Las Vegas a peaceful and restful place to recharge for another day of excitement.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We hope you come to stay with us again in the future!

"A bit far away"

3
18/11/2017

The location is very unfortunate between a highway crossing and a railroad. The area is industrial with nothing around. It's a 20-minutes drive from the Strip, often in high traffic. The room was very spacious and nice. Standard American breakfast so not good.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Unfortunately, the location is out of our control. We love to hear feedback about our breakfast so that way we can improve it. We hope you will consider giving us another chance in the future!

"A One Night Stay in Las Vegas"

4
10/11/2017

This Best Western was clean with multiple amenities including pool, sauna, fitness room and a decent hot breakfast. However, it is located in an off the beaten path site and may be challenging to find at first. The lobby area and outside entry were laden with tiles and supplies as they are modernizing this area. Otherwise, it was a restful and pleasant nights stay and a shower that was second to none in water pressure. Hot breakfast was recommendable as well.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are happy to hear how satisfied you were with your stay with us. Our renovations will be done by the end of the year. We hope you come back and stay with us once its all done!

"Great place"

5
07/11/2017

nice hotel to stay. was enjoyable. Used it for its vicinity to LVMS/ Some previous people have complained about noise had no such problem. Place was quiet even while under renovations. As well saw no limitations as advertised for the complimentary breakfast.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We hope to see you again in the future!

"Comfortable Beds"

4
03/11/2017

The rooms seem to be in the process if upgrading. Beds and bedding are clean and comfortable. Sofa in sitting area seemed due for update. Lobby was experiencing some construction during the day. Quiet for sleeping. Very good breakfast buffet.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We hope to see you again in the future when the renovations are done.

"Good place to stay in North Las Vegas"

4
01/11/2017

We've now stayed at this hotel twice and will return again. It is one of the best places to stay in No. Las Vegas. It is clean, close to restaurants, has a great breakfast, and is convenient to highways without the noise.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Can't wait to see you again in the future!

"Perfect"

5
31/10/2017

The stay was very good.it met our every need. Will be back. Everyone st the hotel was friendly. Happy. Willing to do whatever you needed or asked for. Will definately tell other about this bw hotel. Thank you

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you so much for your feedback! We can't wait to see you again in the future!

"Needs Improvement"

2
22/10/2017

First off, this property appears to be in the middle of a remodel. No mention of this on their site even though it is fairly substantial. No mention of the fact that there are commercial train tracks within baseball throwing distance. When I checked in the trains were grinding to a halt and making an unbelievable racket. Checked in and asked for a quiet room. Never could get the air conditioning to be reasonably quiet or maintain a proper temp through my entire visit but not for lack of trying. Then there was the matter of asking for a couple of extra blankets. Guess what? I was told there weren't any. This is a first and I travel with BW 70+ nights per year. Staff...friendly. Breakfast ok. Lots of carbs and sugar but most of the usual fare. Train vibration intermittently throughout the property. Rooms are ok overall but mattresses definitely need an update. Long long black hairs in bathroom which I never touched and they remained for the 6 days I was there. So yeah. Sorry gang but this property needs a bit of attention. When I asked the front desk upon check out about some extra points for the inconveniences I was told I was getting my usual for being a Diamond Select Member. Oh well. On to the next!

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. We have made all reservation websites aware of our renovations, it will be located either on the website itself or on your confirmation letter. We apologize that we were not able to meet your expectations. Hopefully after our renovations are done you will consider giving us another chance.

"Quick stay"

2
22/10/2017

The hotel needs new beds. Plumbing squealed. Breakfast was busy but waffle irons were not cleaned after several customer use. Jelly and batter stuck on them. Breakers kept blowing with the combined use of toasters and irons etc. I was in room 209 and only there for one night. Location was convenient to everything.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. As you may know we are going through major renovations, all of our facilities and rooms are going through changes. We apologize for any inconvenience this may have caused you. Hopefully when our renovations are over you could consider giving us another chance.

"Business stay"

5
21/10/2017

Clean and comfortable, decent breakfast, great updates being done, nice cool rooms, easy access to work, front desk staff are friendly and get you checked in and out quickly, pool area can use some work

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are happy to hear that your enjoyed your stay with us! We will address the pool issue. Hope to see you again in the future.

"Good place for a stopover, especially for a railfan"

4
09/10/2017

I stopped here to have a break from the desert heat on a long drive. It fitted the bill admirably: it was close to the Freeway, the check-in was fast and efficient, the room was cool and everything worked, and there was a place to eat dinner closeby. The hotel was under renovation, but this did not cause me any inconvenience. The railroad runs past the front of the hotel, which for me as a railfan was a plus, but in any event I found the noise was minimal even in a room on that side of the building.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We love to hear our guests experiences during their and are happy to know that we were able to accommodate all their needs. Our construction will be done at the end of the year and we hope to see you again in the future!

"Only stay if noise/vibrations do not bother you."

3
07/10/2017

Stopped in North Las Vegas to avoid the downtown area. The best Western isn't the easiest to get to (we used GPS) and is oddly located in a commercial district away from the restaurants on the main street. There was construction going on with stuff in the front parking lot and in the lobby (remodeling the lobby really fancy with a waterfall according to the workers). Since we were just a drop-in, we were debating if we shouldn't try somewhere else. The clerk assured us that construction was only in the lobby after 8 am and she offered to upgrade us to a suite for the same price, so we stayed. We were in a 2 queen on the 3rd floor. The room was really nice, large with a couch, coffee table, a eating table with 2 chairs, desk, and a wet bar with refrigerator/freezer and microwave. The internet was nice and fast with lots of outlets, 2 at the table, 2 on the night stand and 2 at the desk. Did not notice anything that didn't work. Didn't notice anything amiss until later when we tried to sleep. It turned out we didn't hear any construction noise, but the trucks in this commercial area are loud (we were on the street side and the high speed trains (what seemed liked every hour) make the bed into a massage vibrator when they passed! Even with the AC fan on all night and ear plugs, we didn't get much sleep. Would not stay again no matter how cheap the room (certainly not on the train side of the motel). We packed up early, opted out of their free breakfast which didn't look like much but the usual, and went to Cracker Barrel for breakfast.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thanks for your feedback.

"Train Trrack"

1
04/10/2017

The hotel sits next to train tracks. When a train goes by the whole room shacks and windows chatter. The was no hot water for shower or sink. The room smelled like something died in it. The bed is as hard as a rock.

"Birthday weekend in vegas"

4
03/10/2017

It was a Great hotel, and the staff was nice. Breakfast was good with lots but f options. . It is going through renovations and will be nice when done. Renovations did not impact my stay. The only bad was slow elevators.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are glad to hear your birthday weekend went well! We will address the elevator issue immediately. We hope to see you again in the future!

"Convenient and lovely breakfast"

4
03/10/2017

We stayed here for one night before setting off to Utah to tour the canyons...lovely welcoming staff and room was spacious. Breakfast was lovely too, great spread! They were having works done but it didn't impact us at all.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your wonderful feedback! We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future!

"Expectations"

3
01/10/2017

Night front desk person seemed frustrated at me. I had a hard time understanding him and I was up for 24 hr, my brain was functioning to speed. I was disappointed with him. The maids were polite, so was the manager. The breakfast chefs seemed like we were an inconvenience for her.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. My apologies to your frustrations with breakfast and checking in. We will address this matter promptly.

"Hotel under renovations, but good experience otherwise"

4
29/09/2017

The hotel is currently under renovation, but the room we stayed in was very nice. The breakfast was decent and staff very friendly and helpful. The location is good especially for someone who is not in Vegas for the gambling, shows or entertainment. We were there to catch a flight out after a tour through some national parks in Utah so had no desire to gamble. There are no slots in the lobby, which is a bonus to someone that desires quiet, and it is just off I-15 so is convenient.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are glad to hear that you enjoyed you stay with us! We would love to see you again in the future!

"Best western plus north Las Vegas"

4
16/09/2017

Clean and remodeling right now so it will be very nice soon. The staff was Very nice and accommodating. The maintenance man came and helped me with the mattresses to check for bed bugs and was so nice. The front desk people will help with anything they can with smiles. The only thing that wasn't great was the bed wasn't so comfy on my back. Just feels springy and old. They don't have free water bottles like other hotels, but let's save the earth right? Over all a great experience

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Although we are going to renovations I'm happy to hear that didn't get in the way with your stay. We are working on all the rooms to fix the mattress problem. As for the water we do offer free water from our dispenser in the breakfast lounge. Hopefully we get to see you again in the future!

"Don't Waste Your Money"

1
11/09/2017

This was an awful experience. Upon arrival we learned the hotel was "under renovation." How about you state that on your website so we can choose if we want to put up with no main entrance, sticky concrete floors, no baseboards, paint missing, appliances missing, tile partially placed, exposed studs and electrical. Also wouldn't accept my travel rewards because they weren't printed. It was freakin midnight and I had nowhere to print.... Stupid! The room smelled awful and the AC unit sounded like a family of pigeons lived inside of it. What a terrible experience. Would not recommend to anyone.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Hello, I'm sorry to hear that your did not enjoy your stay here. If you made your reservation through Best Western or any third party then on the confirmation page is where you will find that we are going through renovations until the end of December. We try to do our best to keep this hotel as clean as we can during renovations. We will address the problem with the A/C unit in you room. Hopefully you could consider giving us another chance in the future after all our renovations are done!

"Oddly locatred, but comfortable"

3
27/08/2017

Strangest location for a hotel--between a freeway and a large warehouse. I guess it is convenient for a business traveler. Lobby is small and nothing special, but suite was large and comfortable. They should discount the price while breakfast room is being remodeled.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thanks for your feedback! Our rooms are discounted during the this time of renovation. Hopefully after the renovations you can come back and give us another chance.

"Train Noise"

1
23/08/2017

Needs to be upgraded fast. Breakfast was low standard. To go boxes were left out all morning wth stone cold pancakes eggs potatoes and sausage inside. Salmonella growing. No heat lamp or time written on box. The bags of forks etc were sitting beside it to take but it was left out from the day before with margarine and syrup. Not worried about syrup but margarine.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. Our breakfast during renovations was always fresh, we NEVER reused the food or utensil bags with syrup and butter in them. Hopefully you can consider giving us another chance in the future when all renovations are done.

"Very Impressed"

4
14/08/2017

Email precheck didn't process but the receptionist were very helpful in manually checking us in. Nice property, clean linens, more than enough towels, clean room. Continental breakfast was ok. We will add this hotel to our fav list of hotels.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are currently going through renovations, which means we cannot do early check in during this time. I apologize for the inconvenience. Our team works hard to keep this hotel clean while we are under construction so i will be sure to let them know what a wonderful job they are doing. Hope to see you again in the future!

"Unsatisfied"

1
26/07/2017

We would never recommend using ypur hotel. We found black hair in the bed on the top ans bottom sheet!! We requested clean sbeets and had to put them on ourselves. The temperature waa inconsistent. We woyld like to have our money refunded!!

Brady D, Guest Relations Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Hello, We are very sorry you were unsatisfied with your stay, we strive to provide a quality product for all of our guests. We will speak with our team members so nothing like this happens again. Thank you for your time

"The Oldun in North Vegas"

4
26/07/2017

Hotel is in coarse of refurbishment, but did not cause any problems. This was a one night stopover, en route between Cedar City and Needles, it was extremely hot outside but the airconditioning was very effective. There is a railway track at the front of the Hotel, if you are sensative, it may be advisable to request a rear Room, A good alternative to Central Vegas, if you do not want the "High life".

"Good spot"

5
17/07/2017

Nice room that we stayed in. But the train noise outside gave it unpleasant sound sometimes, could be the only drawback. But overall, great place with great value if just need a good priced place outside of the Strips

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Inside the rooms we offer complementary ear plugs to cancel out the noise from the train. On your next visit, if you mention that you would like a room opposite of the tracks, we would be able to do so. Hope to see you again!

"Nellis AFB Business Trip"

5
13/07/2017

Nice property close to the base. My stay for work was very comfortable. I have stayed in this property before and they are remodeling but it was not an issue with this stay. Great staff and amenities.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! Hope to see you again soon!

"A wonderful Start"

4
10/07/2017

Thanks to the Breakfast Staff at Best Western Plus in North Las Vegas, NV, my day started with a wonderful smile. The staff was eager to help and accomodate to my needs, We believe breakfast is the most important meal of the day, and having someone make it comfortable and easy made it wonderful. Not only did my needs get me (with a delicious and nutritious meal) but my attitude changed from a morning frown to a wonderful smile. Thank you...

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for taking the time to let us know what you enjoyed about your stay. I will be sure to relay this message to my breakfast staff. They should be thrilled to hear such a wonderful compliment. Hope you come back to stay with us in the future!

"Just to say we had been there."

4
05/07/2017

The front desk staff was friendly and helpful, even printed out a map how to get to old Las Vegas. We were going to go down that evening but opted to sleeping instead. We live in the country so when the train came by they would wake us up. Maybe the other side of the building would have been better. The place was clean, comfortable and wheelchair accessible. The breakfast was well stocked and had friendly staff. I would stay here again onle on the other side of the building.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
We appreciate your feedback! It's great to hear that you enjoyed your stay with us. We can't wait to see you again in the future!

"Dirty and rude"

1
03/07/2017

The hotel was pet friendly, but did not appear to have any grassy area for pet use. The side entrance was filthy and interior renovations were were in progress. The hallways were littered with debris and carpets were filthy. Room didn't look to have been vacuumed. Killed a large roach in the room. No info was given on breakfast or how the A/C operated. Having been in the hospitality business, floors should have been vacant during reno. appeared to be work in progress prior to evening quiet time. Experience totally unacceptable! Would never recommend to anyone! Poor planning and poor management.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
I apologize for not being able to meet your standards here at BestWestern Plus. For the next few months we will be under renovations so there will be dust that we cannot control. Hopefully when we are all done with our renovations you would be able to give us another chance.

"Comfortable, clean, great breakfast"

5
01/07/2017

Would definitely stay again. Comfy rooms and great breakfast! Staff was friendly and helpful. Pool area looked very inviting though we didn't get a chance to use. Great value- especially for family of five to have the suite room.

"Breakfast shockingly POOR"

1
26/06/2017

We stayed here June 23 2017. When we came to breakfast on the 24th there was a tour bus group in line for breakfast and their departure. The kitchen was overwhelmed with the volume as a result and there was no food left for us. They were out coffee, juice, eggs, other hot foods. Many of the tour people also did not get anything to eat before they got onto their bus. Shockingly no one from the kitchen staff appeared to oversee this situation or check on the food supply. The front desk staff said they did not know there was a tour bus staying with them. Did the hotel not notice the bus when it arrived and all those people walked into the lobby? Why the hotel did not plan for a large crowd at breakfast was surprising. We have never encountered such a lack of planning and attention. We will NOT STAY HERE AGAIN. None of our family members who frequent here will stay again either. Price was EXPENSIVE for the location and especially the POOR SERVICE.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
I'm sorry that your stay with us was not pleasant. As the front desk agent told you, we were not aware of the group that came in on the tour bus. If we had known we would have been more prepared with extra hands in the kitchen. We will address the matter so it does not happen again in the future.

"Great Price Hotel"

4
13/06/2017

We stayed here for our travel softball tourney. This was on Memorial weekend which you guys know hotels on strip or any where else are heck of pricey. We got these rooms for heck of a good deal so I cant complain about a miscue with hotel about pull out bed that we didnt get we got a sofa instead.They did try to get us a different room but they were ll booked so at least they tried.I would recommend this place it was clean and off the strip so no noise and loud people.

"pet friendly"

4
11/06/2017

very nice hotel and pet friendly for low price, not near the strip but about $15 lyft ride so overall quite area. Hotel in an industrial area but not far from gas,food areas. Hotel offers breakfast and has pool/hot tub.

"Great experience."

5
05/06/2017

I would recommend this place to anyone !! Room service was great ! The beds were very comfortable ! Internet was good and easy to connect to ! No problems with GPS on finding it ! Easy accessible parking! The attitude of the employees made me feel very welcome. Their desire to help, incredible!

"Hidden Gem"

5
05/06/2017

This hotel is clean and modern. the service is excellent and the breakfast is great. It is a nice place to stay when visiting Las Vegas, but you don't want to stay at a casino. It is away from the stip, but not too far away if you want to go. It can be a little difficult to find, but it is worth it.

"Best western North"

5
04/06/2017

This is our second year here for our convention. As always, wonderful! Loved that they had Turkey sausage for us!!!!! The breakfast options were good. I would like that they would add gf options also.

"Very dissappointed"

1
02/06/2017

I haven't even stayed here yet but I can tell you that their customer service sucks! I booked a room on Expedia which said it was a book now, pay at the hotel. I go onto my bank account and notice that I have been charged for the rooms 2 weeks later. I call Expedia, they have no explanation. I speak to Manny the hotel Manager who tells me that since the weekend I booked is a large concert weekend they told the 3rd party companies that they would be pulling the funds prior. I was never called and told this information so I paid my usual bills only to find I am now overdrawn on my account due to this error. I cancel the room, and told my refund will be there within 8 days (it is now the 10th day and no refund). In addition, I was charged 1 nights rate at the hotel for cancelling (almost $300). I call Manny again and told him that I should not be charged the 1 night as this was not my error and they have already cost me enough money between charging for the room and now my bank overdraft fees and basically got a "too bad" from him. All I can say is that my room better be perfect and I better not have any issues while I am there in 2 weeks because if I do I will be writing another review with pictures. And I can definitely say that I will NEVER stay at this hotel again!

"Seeing grandkids"

5
28/05/2017

Great experience. Brought grandbabies to the pool. Only thing was the hot tub was ou tnof service and the pool was too cold to wpswim in yet. That didn't keep the kids out if the pool though. Thanks best western

"Noisy and out of the way"

2
23/05/2017

This is perhaps the worst Best Western we have ever stayed at! It is extremely difficult to access and there are no other businesses/restaurants in the area. It is extremely noisy and the building shakes when the trains rumble by right across the street. As Best Western Rewards members we were very disappointed that our reservation request for a 3rd floor room was not honored at check-in. The hotel is/has been in a state of remodel for some time. We cannot understand why Best Western would place one of its hotels in such a terrible location and then charge high prices to stay there.

Brady D, General Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Hello, we are very sorry that you are not satisfied with your stay here at the BW, we have no excuse for the location but we are trying to do our best to make the stay for our guest as comfortable as possible. We are have plans to renovate and to make it more sound proof to reduce the noise. We are looking into other businesses to provide amenities for guests as you say there are none around the hotel

"Nice place, but noisy trains"

3
23/05/2017

This is a clean, comfortable place. The night that I stayed there a train would go thru about every hour and rattle the bed and windows. Don't stay in a front room! Food and service was average. Location seemed secure enough (parking)

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thanks John for letting us know how your stay went. We are currently going under renovations to help reduce the noise from the train. We hope you give us another chance in the future!

"Comfortable"

4
16/05/2017

It was a LONG drive from the bay area in CA. We got there and were checked in quickly. In fact, within 10 minutes, the kids were already with their friends in the pool. Our room was comfortable, the pool area was clean, and the cookies in the lobby were a nice tough. Breakfast in the morning had all we could ask for before a trip up to Zion.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
We are glad to hear that your stay with us was very pleasant and accommodating. We hope to see you again soon!

"Trains!"

2
14/05/2017

Why oh why would anyone knowingly put a hotel right next to train tracks?!? A guess this is a great place to stay if you're a train enthusiast and like to see & hear & feel diesel locomotives pulling a load of graffiti covered freight cars at all hours of the day & night. In all fairness however, the staff is great room is clean, & breakfast well prepared.

Brady D, General Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Hello, We apologize for the noise that the trains, we are continually trying to reduce the noise so our guests are not disturbed. Again we apologize for the inconvenience that this may have caused you during your stay

"Awesome experience!"

5
10/05/2017

I arrived late and tired and was traveling with my dog. The front desk staff modified my reservation to accommodate us. The room was clean, the bed was comfy, and the continental breakfast was on point. Def recommend!

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Amanda, thank you for your feedback! I'm happy to hear that everything you needed we were able to accommodate it. We hope to see you again in the future!

"Very nice and clean hotel, has all the amenities anyone would want."

5
10/05/2017

The convenient S of the motel to freeway is so important when travel north, the rooms were excellent, comfortable beds, plush towels in bathroom, and the full spread of breakfast is amazing and so easy not to make another stop before traveling on. Everyone was very nice as well.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback! We are so glad that you enjoyed your stay with us. We hope to see you again when coming through Vegas!

"male"

4
04/05/2017

very nice hotel I have stayed there many times and will return again and will tell others to stay there also close to I 15 easy on easy off nice indoor pool and hot tub elevator is nice and is located in a good spot

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
We are always happy to see our returning guests pleased with their stay! Thank you for your loyalty to the Best Western North Las Vegas. See you again soon!

"Very pleasant overnight stay"

4
02/05/2017

While still under construction, the hotel amenities were spot on. The room needs an upgrade on the air conditioning unit and mattress but both were comfortable enough. Bathroom was completely redone but toilet needed to be better secured to the tile floor and the vanity sink was draining very slowly. We brought both items to the attention of the manager upon checking out and she thanked us. Breakfast was best free meal I've ever had. Food variety was vast and of excellent quality. Despite the ongoing construction work, the hotel was immaculate and in very good order.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Thank you for your feedback. We will have addressed those issues. Other than that we are glad that you enjoyed your stay with us! Hope to see you again.

"Quality experience in Las Vegas invirement"

5
29/04/2017

Comfortable, efficient, total package Close to event we came for. My friend was impressed with breakfast as well. I will bring my wife next time. Better than casino atmosphere. Excellent for non gamblers.

"Business Trip"

4
29/04/2017

Short stay everything went well with the hotel and staff. Just a one night stay for business didn't have time to experience much of the hotels amenities. I Would recommend for short trip on a budget..

"Clean & Reasonably Priced"

5
28/04/2017

This BW is conveniently located close to Las Vegas Motor Speedway where we were attending an event. The hotel is clean and reasonably priced given it's location. Staff was friendly and very helpful. Overall, this is not a bad BW to stay at.

Best Western Pl... N, Manager at Best Western Plus North Las Vegas Inn & Suites, responded to this review
Hello, We are happy to hear that your stay with us was very pleasant. Thank you for taking the time in giving us your feedback. We hope you stay with us again in the future!

"best western for real"

2
20/04/2017

fair service , beds old, sofa torn, hot tub did not work well and when it did it burned your eyes just to sit in the tub with the chemicals coming of of the water. work out room smell like rubber really bad. between train and Interstate and a lot of jet noise.

Brady D, General Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
Hello, I would like to apologize on behalf of the staff here at the property. We are disappointed in ourselves that we did not provide a proper product to you. We are continually improving the property and trying to make our guests stay as comfortable as possible.

"Great Stop in Vegas Away from the Strip (But not far if you want to go there.)"

5
19/04/2017

We stopped here on our way back to Utah. It was a nice quiet hotel off of the strip. But only a few minutes away if you want to go there. It was under construction in certain areas, but a nice property with a pool.

Best Western Pl... N, Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
Nick H, Thank you for taking the time in giving us your feedback. It's great to hear that we were able to accommodate you during your stay. We hope to see you again here at the Best Western in North Las Vegas!

"Clean and Comfortable"

5
14/04/2017

Dog friendly. Good breakfast. Clean. Pleasant staff. The walls are not super good at insulating yourself from unwanted noises in other rooms. But otherwise the rooms are clean and comfortable. The dog friendly room was in excellent shape considering. Highly recommended if travelling with a pooch.

Best Western Pl... N, Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
RichardmG305PG, It is so great to hear about the good experience you had here at our hotel. We love when guests bring their pets! Hopefully you will consider us again when you come back to Vegas!

"Never again"

2
08/04/2017

Staff could use some training or be a little more considerate Most of the problems were with the staff. The hotel is in the middle of nowhere you have to drive just to get something to eat unless you want to have it delivered and pay extra.

Brady D, General Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
Hello, I would like to apologize on behalf of all of the staff here at the Best Western, we take pride in the work we do here at the property and it is unfortunate that you had that experience. I will be speaking with my staff members so this does not occur again.

"Weird bathroom door"

4
03/04/2017

Everything at this hotel was amazing except the bathroom door in our room. It was a slide to open that didn't fully close or lock?!? Not a big deal if it's just adults in the room but kids rarely knock. Otherwise stay was good, good quality breakfast

Brady D, Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
Hello, Thank you for taking the time to leave feedback of our hotel, we appreciate guests telling us what they liked about their stay. We will have maintenance take a look at the door so it doesn't become a problem for future guests staying in the room!

"One of Our Favorite Hotel Chains"

5
03/04/2017

We certainly appreciate a clean, clean smelling, comfortable place to stay on route to and once we arrive at our destination. This Best Western Plus is an excellent example of that very thing. The only problem with this particular location was the weird access to get into the place. It is located between a railroad track and a fairly busy highway. The happy news is we barely noticed either since the insulation is very adequate. The most important feature is the bed however! This hotel had a wonderful bed and we slept so good! Room temperature easy to control and just the right amount of covers and pillow choices.

Best Western Pl... N, Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
Brent B, Thank you so much for your feedback on your stay here at the Best Western. We are so glad that we were able to meet your expectations on your stay. All of our staff strive for the best everyday and seeing a satisfied guest makes it all count. Hope to see you again in the future!

"Remodel ongoing, Solid Trip. Staff is Amazing!!"

3
30/03/2017

Good stay. The remodel lowers the rating, but will be higher when finished. Elevator is slow and had to be reset once while I waited. Pool is nice but debris from high winds made water look bad. Breakfast was Awesome! Best bacon and solid variety. Even had whipped cream and fruit toppings for waffles. Anngi at front desk was great and helped when my key did not work. Room was clean and shower had good pressure. Solid stay for the price. Will be better when remodel is done.

"Poor Value for the Cost"

2
27/03/2017

Spent 2 nights here. I expect much more from a BW and don't see how they have the Plus designation. The accommodations are worth about one third of the rates charged. The pool water was cloudy and the Jacuzzi/spa was not working. I was told 2 days in a row that they were getting the "part" to fix it tomorrow. The carpet is tattered and badly stained through out the hallways and in the room. I won't go bare foot at all. The grounds are sparse which doesn't help the feeling of being in an industrial area. There's no shopping or restaurants within walking distance

"nice area to stay"

4
01/11/2016

Our 2 night stay was enjoyable. The room was clean, the breakfast was good & plentiful, wish the coffee pots were kept full. We did have a difficult time finding the hotel, could see it from the freeway but couldn't find the access road. Took a few u-turns before seeing the small sign to turn left, the directions given to us via email from the hotel had us turning right instead. Planes flew over, traffic noise from the freeway kept my husband awake but not I. Tried to find the yellow pages for some local shopping, eating & gambling but there wasn't one in the room (not everyone has a smart phone). The hotel was close to visiting our friends who live in Vegas. Hotel was booked solid on Friday, we wanted to stay another night, put our request on file in case of a cancellation, as we were leaving we overheard another traveler say that he got a room because of a cancellation.

"Nice, clean motel"

4
01/11/2016

This is a nice, clean motel with a great hot breakfast - eggs, sausage, bacon, yogurt, oatmeal, waffles, breads, juice and coffee. Our room was large and comfortable although the window only opened about 3". Our only complaint about this Best Western is that trains roll through several times during the night and the tracks are right across the street.

"Las Vegas Holiday"

5
31/10/2016

The North Las Vegas Best Western is a little off the beaten path and in an industrial area that is a little inconvenient to get to. But is it good value for the price and certainly up to the consistent standards for the chain.

"great place to stay"

5
28/10/2016

Really enjoyed our two night stay at this motel. It was easy freeway access and close to the Cashman Center where we attended TOFM. Breakfast was great with good attention to our needs. Room was nice, TV worked, pool was fun. Only problem was the noise of the train out front. I would suggest earplugs.

"Double Plus for value"

4
27/10/2016

After staying mostly at the budget chain motels, my expectations for a Best Western are a bit higher. This property exceeded those expectations in most respects, and the few disappointments would not deter me from coming back. We stayed on a weeknight and chose North Las Vegas since we were headed to Utah the next day and had no need of the downtown casino scene. We had reserved at a suspiciously low rate, but as it turned out there was no cause for alarm. The frontage road to access the hotel is oddly laid out and I thought our GPS was wrong to take us in the exact opposite direction after we exited the freeway. But it was correct and we made it to the hotel, were greeted by a pleasant efficient receptionist, and were on our way to the room in no time. The room was adequately sized, furnishings were all in excellent shape except for creaky bed frames which really seemed out of place. No issues with cleanliness or maintenance. Plenty of lights and electrical outlets. The sheltered outdoor pool was surprisingly cold; even if unheated in Las Vegas I would have expected the water to be warmer. The whirlpool was similarly cool compared to the norm, and I'm somebody who thinks that the normal whirlpool temperature is too hot. We swam while waiting for our laundry to finish; those machines were very good as well. Back in the room the shower curtain rod was sagging but temperature and pressure were fine, and the towels adequate. The window curtains blocked light well, and despite facing the freeway the only noise that bothered me during the night was from the creaky bed frame. Breakfast featured plenty of choices including several hot items, but there was a surprising lack of variety in the pastry options. Checkout took a bit longer than it should have, and I was not asked whether I enjoyed my stay. So there are some areas for improvement, but for the price, location, amenities and overall condition of the property I would not hesitate to return to this Best Western Plus.

"Spent three nights on business"

4
21/10/2016

Friendly helpful staff, clean rooms and tasty breakfast and cookies at night. The only issue Interstate 15 on the back side of the hotel and rail tracks on the front side of property so very noisy. Also not easy to find

"Nice stay away from the crowds."

4
19/10/2016

This was a nice hotel, away from the Vegas strip, which we wanted. Stayed before our flight home. It is a little difficult to find. Staff could not give us directions to the airport! They did print out mapquest directions when requested. Breakfast okay but not offered till 7 on Sundays which can make you rushed if you have an early morning flight. Overall nice stay, room very nice. Had a suite which was very spacious. Liked that you could enter bathroom from bedroom or living room. Great sunrise over the strip and mountains with full moon.

"Great for speedway"

4
18/10/2016

This hotel is very convenient for speedway visits. The staff are always very pleasant and breakfast is always quality. This hotel is close to the train tracks though so ask for away from tracks if you sleeper lighter.

"Excellent Facility"

5
08/10/2016

The B.W. Hotel in North Las Vegas is very very nice for the $$ you are paying to stay there and has the most outstanding breakfast one could ever hope for. A plate of cookies awaits you each evening along with a newspaper as desired. Very friendly staff and very nice rooms. Close to fun & food! Try it, you'll like it !

"NOT UP TO NORMAL BW STANDARDS"

1
05/10/2016

Far too many negatives...for starters, room was booked through booking.com (which I will never use again). Room was booked as a handicapped room, which I did not need and tried to swap it for a regular room so that a person in need could use it. The front desk staff AT ALL TIMES were very nice, however, they could not issue me a regular room because they said rooms were pre-assigned. Odd, I thought when I arrived a couple of hours prior to normal checkin. The room reeked of an odor that smelled like feces. It was so bad I left for a few hours while they deodorized the room. Had I not been forced to pay for the room (an exorbitant $134), I would have left immediately. Upon returning to the room, the room did smell better, however, NONE of the major network TV channels worked in this room! I was anxious to watch some of my favorite shows and was HUGELY disappointed to learn that I could not. The evening front desk agent said that I should be able to get an adjustment to the bill when I checked out. Ray at checkout was super nice and explained that he could not adjust the bill because it was booked under booking.com. He also told me that the hotel manager would contact me. Had I been holding my breath, I would be dead by now. Other problems surrounded cleanliness of room (or lack there of). Dust and hairs that were not mine were found at the head of the bed. The mattress was like sleeping on a concrete slab. There was exactly 1 pillow on the king size bed. Later 3 more were added to the bed. General condition of the hallways and room fixtures was not impressive. I was turned off by the dogs roaming the hallways (with owners) and the obviously chewed carpets and woodwork. The location was also very isolated and undesirable. On a positive note, as I mentioned earlier, the front desk staff were very nice and the ladies in the breakfast area were very nice and accommodating. Overall, I was totally disappointed and will never stay at this property again.

"Lots of problems, Bad location, at least breakfast was good"

2
29/09/2016

We had tons of problems here. Room wasn't ready at 4:30 in the afternoon (other guests also left waiting), door lock wasn't working (took 4 trips to and from the desk to get it resolved), had to switch rooms, my kids said the pool was so gross they wouldn't swim in it, and the the guest laundry dryer didn't work after 3 cycles. I spoke with the manager (who walks around in a t-shirt and jeans, most others I've encountered look like managers) and he did provide a comp night for our troubles. The word I would use to describe the elevator is "sketchy." 1st floor call button didn't work and the door opens so slowly and noisily. The breakfast was pretty much the only redeeming factor here. Good options and the staff kept things stocked and organized. With several other Best Western options available in the area, I would recommend looking elsewhere. I'll definitely never return to this property.

"Perfect"

5
26/09/2016

Easy access to freeway, well kept property, suits all of my and my family's needs. The availability of the services made it special; we used the fitness center, the pool, and especially the Jacuzzi made the whole experience special. we all slept well, breakfast was top of the line.We always got parking next to our room which made loading and unloading extremely easy.

"Awful location, Wonderful Place to Stay"

5
24/09/2016

This hotel is back and around, over and under the streets, across from the railroad tracks, and a ways from food. But, the accommodations are excellent--clean, quiet, well kept. Staff is young, but very polite and efficient. We were stunned to get the executive suite for the price we pay other places for ordinary. It was larger than our apartment! All the rooms are spacious and well taken care of. And the rooms have triple or quadruple windows so the train is not a problem.

"Not Impressed "

3
14/09/2016

I work in Vegas and usually stay at a casino. This time I wanted to try something else. Hotel is confusing to get to and otherwise nondescript. It sits right on train tracks in a large industrial area. There is nothing within walking distance. It costs more than a casino during the week and the rooms aren't nearly as nice. Front staff was helpful and friendly. Even in that case it was nowhere near a casino accommodation. There wasn't anything (except the friendly staff) that would bring me here again. There are so many options in Vegas that are far better and cheaper than this place.

"Just average and not good area"

3
13/09/2016

Stayed here end of August 2016. 2 nights and nothing but average. Room was clean but used. Attention to detail in the hotel was lacking. Hallways need to have carpet cleaned really bad. Lots of stains or spills that need to be cleaned up. Breakfast area small but was a decent breakfast. Didnt use the pool, or gym. Beds were comfortable and room was quiet but there are railroad tracks in the front and the I-15 Freeway is behind hotel. Not very conveinent to get into and no conveinences around. All business area no other hotels, stores or restaurants around. Probably wont stay again.

"Be sure to read directions to Motel in email"

5
10/09/2016

This was a great motel but we had a devil of a Time locating it. Although it was only point six miles off the interstate we spent 30 minutes trying to locate the correct Street upon which to get there, others voiced their same concern and we had plenty of company in getting lost. The signage is poor traveling there is all counterintuitive and a railroad line separates easy access from an adjacent Industrial Park. Super desk clerks and very clean operation however there is not a pet area per se and I had to walk quite a ways to let my pet discharge her deposit. TMK

"Drove from Washington state"

3
30/08/2016

Spent the night before picking up my son at the Las Vegas Airport and driving to Arizona, the room was clean and the staff helpful,.Its close to the airport, we had the breakfast in the morning which could be improved quality wise.

"Best Best Western In Las Vegas"

5
23/08/2016

I have stayed here a number of times for travel there now and find it enjoyable and quiet and clean, which is saying something in that town. Its right off the freeway and the staff is friendly and warm. Thanks for another great stay on the property.

"Vegas off the Strip"

4
22/08/2016

We recently went to Vegas for a family event and I used my points to stay at BW. While there I was upgraded to a suite and treated great. We did have to drive to the strip but we aren't huge drinkers so it was fine for us. I would have loved this hotel even more if we were able to use a shuttle to the strip but driving wasn't bad.

"Rooms are clean!"

3
17/08/2016

If you want a rest stop this is the place for you. It's located in an industrial park and there is no shopping or casino's across the road or in walking distance. Google earth! It is ideal for truckers. They do have complimentary basic breakfast (the eggs are from a carton) and complimentary water and snacks. If you want to sleep in you will miss breakfast which is from 6 am to 9 am. Be sure to call and inquire whether the wifi is working. The staff is friendly.

"Friendly Staff and Good Value"

4
15/08/2016

Overall a great find......Friendly staff and very good value based on the accomodations and complimentary breakfast. Confusing to find due to location near freeway exit that appears to have been newly completed and in a fairly noisy location....but otherwise a great pick for our road trip.

"Nellis AFB Visit"

4
04/08/2016

This hotel was right off the freeway and very close to the main gate at Nellis AFB. The hotel is located in an industrial section of town, but was still quiet and we felt safe. There are several casinos nearby. I would stay here again for business.

"Nice Stay in Vegas"

5
02/08/2016

I wanted to stay off the strip in Vegas. This hotel was the prefect choice for 115 degrees outside. The staff was helpful and the air conditioning was wonderful. The hotel is located by I15 for easy access to the north side of Vegas, and just down the street from the air force base.

"last resort"

2
02/08/2016

Do yourself a favor and stay here as a last resort only if you are unable to find anything else, noisy right on a railroad track, trains all night. Bed old and creaky, desk called room (awakened us) after 11PM to verify spelling of our name. ????? We paid with a Credit card and presented identification at check in. We never really were able to get comfortable after that.

Guest_relations2k, Guest Relations Manager at BEST WESTERN PLUS North Las Vegas Inn & Suites, responded to this review
Dear Guest, We apologize for the issues you faced during your stay. We have noted this and will rectify this as soon as possible. Please do come again so we can make your next visit better.

"Worse service with Manager Manny"

1
26/07/2016

Horrible customer service from this so-called manager Manny, spoke over me, rude, room was not expected and they overcharged me for my hotel. Would NOT recommend tis hotel. Don't book with Best Western

"Saved us!"

5
24/07/2016

Rooms R clean, b'fast excellence, staff VERY polite, very accommodating, made us feel welcome. Accepts pets, we had a sm dog. We had RV trouble & stayed on a nite to nite basis. Management really worked to accommodate us. I highly recommend this hotel & would stay again! Shout out to Manny, Lauren & the rest of the staff! Kudos to "ALL"

"Clean place to rest"

4
18/07/2016

We had to be in the north end and this hotel was ok, the staff very friendly and the hotel is clean. Ask to be away from the highway and the railroad tracks! Fortunately the air conditioner was so loud it blocked out some of the noise. We didn't have a car and there are NO restaurants nearby, but the desk clerk gave us a delivery menu from a fabulous Italian restaurant and we had pasta and salad in the room. They don't deliver wine, however. I was disappointed that although the air was over 100 degrees, the pool was set so cold I didn't want to swim.

"Very good for rest"

3
12/07/2016

But only plan to rest. There is no nearby restaurant that is open past 9(other than fast food), so anyone coming in from a long day of travel is not going to be happy. The staff was very kind and helpful, and the location to Highway 93 is very convenient for those taking a trip north from Vegas.

"Great Place"

4
04/07/2016

Good hotel, nice staff, breakfast could be better. Very far from Strip blvd or main street. The extra parking lot cost in these areas can be a problem. You better search for a free parking lot before plane your trip.

"This was an amazing hotel!!"

5
03/07/2016

It is clean. Amazing breakfast! and best of all...amazing staff!! I highly recommend this hotel! only 15 min from strip! We found the staff to be just excellent and full of knowledge of the local area!

"Grateful"

5
29/06/2016

We were broken down on a Saturday afternoon and the Best Western Plus was booked. Had to stay elsewhere (the Linq) which paled in comparison. On Sunday we transferred here and was extremely pleased! The room was very clean, stayed very cool (105° outside the entire stay), railroad tracks could be noisy at times but we weren't really bothered by it. The entire staff were very nice and accommodating. Breakfast was good, lots of options. After our horrible stay at the LINQ, was very relaxed at the Best Western Plus.

"Good hotel"

4
29/06/2016

Hotel is good and clean. Rooms are good and big. Location is near to Air port but far away from Las Vegas Main Street. From main street either have to take Taxi or need to walk for 25min to 30 min. Breakfast is free and food is OK.

"Clean room, great food and EXCEPTIONALLY friendly and helpful staff"

5
16/06/2016

This hotel is kind of out of the way, which was great, very quiet. Clean, good food and the staff went out of their way to make us comfortable and welcome. I highly recommend this hotel, I travel and stay in hotels at least 3x a year with children, and this is by far the best. I will be staying here again.

"Great, clean Hotel"

5
13/06/2016

We stayed one night (with our cat) and found this hotel to be extremely clean and comfortable. The room was large and easy to relax in. The hot breakfast in the morning was good as well. Overall, this was a pleasant experience that we would repeat.

"Large clean rooms only 4 miles from the Strip"

4
04/06/2016

Rooms are large and clean. The staff is friendly and the breakfast was good. Conveniently located a short distance to the strip. Only problem was the AC cycling on and off all night. Finally had to unplug it.

"Updated BW In N. Las Vegas a Great Find!"

5
03/06/2016

Excellent facility, easy freeway access, growing area. Room very comfortable, good for families. Despite appearance of an industrial area, it is VERY quiet! New Sam's Club nearby and other businesses. Staff welcomed my dog! Would stay again and refer friends because of the efficient staff. Check out dining options available on Craig Road.

"Great place for quick stay"

4
01/06/2016

Clean, friendly staff, comfy bed and a decent (not great) breakfast. More than met our needs. Appreciated the fact that the AC wasn't too loud, though I did tend to wake up when it switched on. The room was otherwise quiet on the 3rd floor. Convenient to 15 North.

"Worst Best Western we have stayed at"

2
30/05/2016

We were on the third floor. When we arrived in our room luggage belonging to someone else was in there, air conditioning fan was so noisy you could barely hear the TV which kept cutting out anyway as no image was available, trains going by right in front of the hotel literally shook not only the bed but the entire room, the extreme noise from the train and fan prevented sleeping, computers kept going down preventing us from getting one for over 20 minutes, staff in the breakfast area spend the entire time on her cell phone which was not on silent mode so patrons had to listen to that rather than news.

"Family stay"

4
24/05/2016

I had water damage in my house. I had to say out for a few days, everyone at Best Western made our stay very good. I believe they had just changed management, and new management was great. They had carpets washed so made us feel even better. Rooms are nice size. Very pleased with the stay.

"Very Accommodating"

5
16/05/2016

My husband wears a prosthetic and needs a shower bench. The woman was very understanding and took notes while I made the online reservation. When we arrived they did not have the bench we needed so she upgraded us to a suite with a bench in shower!

"Earplugs Required"

2
08/05/2016

The property was OK but it is located right beside the train track and very noisy. The AC/Heating Unit is also very noisy with only one fan speed - on or off. Beds were comfortable and breakfast was good.

"Las Vegas stay away from the noise and hustle"

4
04/05/2016

Its nice to come and find a place in vegas close to the freeway where you can rest and unwind for a business trip. The hotel is one I have picked multiple times, just this month and I can count on a couple more times each year as I travel there for work. The staff is helpful and friendly.

"Business and Pleasure"

5
24/04/2016

Location is far enough away from the strip and downtown that you can relax a little. Room 301 was quite clean, quite, and comfortable mattress. The free breakfast is good with a large variety. i did not check out the pool. I've read that you need to request a room on the opposite side of the train tracks. This would be the "odd" numbered rooms. I only heard the train when I checked into the hotel. The staff at the desk are quite helpful. You will need your GPS to get around in this area as the roads are restricted access to the highway. Wifi is a bit up and down from time to time.

"North of Downtown Vegas"

5
11/04/2016

Excellent location, close to I-15 but outside of the tourist areas. Hot breakfast, well presented and fresh. Location is a bit tricky to find at first. You must make the first left turn or you have to turn around and come back to Donavon Way in order to get to the Best Western.

"Broke Down"

4
07/04/2016

Stayed here while our RV was being repaired. Great breakfast and friendly staff. Nice pool and exercise facilities. WIFI works well. Had to extend our stay four times because of breakdown and despite a very busy weekend the front desk managed to allow us to keep our room.

"Sweet hotel in North Vegas"

5
30/03/2016

Really enjoyed my hotel in Vegas. A ways away from the noise and distractions of the city, yet close to the freeway for easy to get to location. Its rooms were clean and smelled fresh. I'll definitely be back to stay again.

"Great place, clean rooms"

5
27/03/2016

We were here for the NASCAR races, great place, clean rooms, helpful staff, good breakfast. The lady serving the breakfast was exceptionally friendly, made you feel right at home, we would definitely stay here again. The location is somewhat out of the way in an industrial area, but not a problem at all

"Fresh Baked Cookies!"

5
21/03/2016

Nothing ends a busy day better then to walk into the front door of the hotel you're staying at and smell fresh hot chocolate chip cookies. This Best Western will have a plate of fresh baked chocolate chip cookies and ice cold milk waiting for your arrival. I love it. The place is so clean and tidy. I recommend the hidden secret to all my friends!

"So convenient!!"

5
20/03/2016

I was in Vegas for training classes that were out by the race tracks so this location was perfect. Close to the freeway, and away from the craziness of the city of Vegas. WE were able to get a quiet nights sleep and be rested for our training classes.

"Pleasantly Surprised"

5
20/03/2016

My expectations were exceeded in cleanliness, comfort and amenities. The Continental Breakfast was also excellent. The pool was a little cool in water temp but nice. Would definitely recommend to anyone going to Las Vegas.

"Fair price friendly staff.."

4
15/03/2016

Not a bad little hotel very clean and well kept...would recommend and stay again..Just off the highway.. Restaurants close front desk staff really nice always greet you and say hello.. Pool area looks pretty good..

"they will rip you off"

1
09/03/2016

don't stay here they will rip you off. i booked a king room with hot tub and got a room with 2 full beds and they was not comfortable. i even payed extra to have the hot tub room. they said they was over booked. terrible way to rip people off.

"Great stay"

5
08/03/2016

I was very pleased with the room and the staff. It was clean, quiet, the breakfast had a good selection and the staff was very helpful. The location is perfect if you are planning a trip to the Speedway, it's only 8 minutes away. It's right off a main street that has lots of dinning. I would definitely recommend this hotel to others!

"Ok hotel in weird location"

3
07/03/2016

First let me say this hotel is situated in a weird location between the freeway and railroad tracks so it has a few noise issues. The rooms are pretty standard best western but for some reason have no fridge or microwave which was a bit of an inconvenience. The breakfast was good and the lady who takes care of it was so friendly and nice but she seems to be the only one. The manager was not friendly at all and acted like guest were mor of an inconvenience to him. We chose this hotel because of its closeness to the speedway which was great and probably the only reason we would stay here again..

"Train runs through it"

2
21/02/2016

Tracks right across the street from my room. Trains run all night. impossible to get a nights sleep. I can not figure why they picked this location for a hotel with out better sound proofing. The breakfast how ever was very good.

"Great for passing thru"

4
15/02/2016

Great place to stay if passing thru and want to stay away from the busy strip. Great freeway access, decent breakfast, and restaurants nearby. If looking to spend more time on the strip plan on at least a 25 minute drive. Hotel is clean and well maintained. Staff were very polite and helpful.

"Rather disappointing..."

2
13/02/2016

The room is clean but... the hotel needs repair. The toilet lid isn't attached to the toilet. The WiFi is soooo slow that it's unusable. The breakfast is rather average. They try passing off tater tots as hashbrowns. I'd recommend some place else.

"Nice enough, but..."

3
31/01/2016

Only one night stay on business. A couple problems with the room, the biggest was the TV did not get the local channels. Most likely a TV issue as my partner got them in his room. My biggest problem was the location of this property. It is in an industrial are with nothing around. You will not be walking to anything. That, and the train tracks right across the street where the trains kept running all through the night, very noisy. The hotel was clean, good breakfast, nice rooms.

"Motel for the price of Hilton..."

1
29/01/2016

The place was.. How do I say it... Ok. The location is terrible. The trains on one side and the highway ramp on the other side. We got the highway side room. Twice that night I woke up because the truck was blowing a horn. The hotel personnel was very unfriendly, not rude, but kind of "why are you bothering me" attitude. The breakfast sucked. I can't believe they charge $100+ per night for this kind of experience.

"Trains"

3
20/01/2016

This motel is very close to a busy rail road track. Trains roll through all night long. It took some getting use to but would not recomend if your a light sleeper. Other than the location beware there is no fridge for extended stays.

"Close to freeway, competitive price, nice breakfast"

5
05/01/2016

The motel is close to the freeway, and visible from the offramp if you are coming from the north, but the approach is tricky, because there are railroad tracks just past it, and if you turn right from the off ramp, you get on the wrong side of the railroad tracks, you can't get to it. I didn't hear any train noise. That said, price was competitive, breakfast is good, and there's a gas station the other side of the freeway that's easy to get to. So if you are traveling thru Vegas, and just want a nice place to stay, it's great.

"Never Stay in this hotel. This is so not Best Western i am used to"

1
05/01/2016

I stayed in this hotel for 2 nights, Dec 30th and Dec 31st. Before booking, i did not realize the hotel location is right next to the Rail tracks. We got our Dec 30th room (using points) facing rail tracks. Throughout night, trains were speeding through keeping us awake. For Dec 31st, we got new room facing opposite direction, so that was a relief. However on the morning of Jan 1st, hot water was unavailable! When i called the front desk, she said she has contacted the maintenance. No mention of how long it will take to fix the problem. Eventually the problem did NOT get fixed and we had skip our shower! It also delayed our entire day's schedule as we kept waiting for hot water. Also, on both days, anytime we go for breakfast, it was running short on food. On one day, eggs and potatoes were running low...the next day muffins/fruits were missing. There was only 1 person bringing in food and helping people. I would expect hotel to be well staffed especially on busy holiday time like new years. We stayed in Motel 6 at our next destination. Even though it was a motel, it exceeded in all aspects compared to your hotel and for 1/3rd cost. I really do not know why this hotel is Best Western Plus where it did not even fulfilled expectations of a motel except for the room size. This hotel was really unlike Best Western hotels where all my previous experiences have been great. I do not know why i paid $170 for a night to stay here.

"Strange location, Great Hotel"

5
31/12/2015

Located in an industrial area but is the only Best Western around and it was an oasis in the desert. It was on our way back to LA and when we arrived it wa a breath of fresh air. Only stayed one night but we were well cared for.

"hotel"

1
11/12/2015

train will wake you up all night long internet was not working we stayed for four days bed was very bad furniture was torn in the warehouse with trucks going by day and night nothing around it ,why would a smart person build a hotel here?

"Just in town for a cross country meet"

5
23/11/2015

The industrial area wasn't much to rave about but the staff and their service makes up for it. The room was meticulously maintained and the staff couldn't be more welcoming and accommodating. For a place to lay your head at night, this Best Western Plus was perfect. The rooms are huge too.

"Below expectations."

3
20/11/2015

Got there early and was not able to get a room on the preferred side of hotel, away from train track. Need microwave/refrigerators in all rooms, instead of lots of more and nice cylindrical pillows. Butter should be kept out during meals, instead of leaving in the refrigerator where it stays hard. Difficult to spread on toast.

"Moldy Bathroom and Train Noise"

2
19/11/2015

Wallpaper in bathroom loose, it had been held together with tape (now loose), under loose wallpaper obvious mold, YUCK! Freight trains pass by 24 hours a day (less than 100 feet from hotel) shaking windows, interrupting sleep! Warn People before making reservations! Nice appearance of hotel, but I stay at hotels to sleep, the rest is secondary. Safety is next, mold is not safe!

"Best Western Review"

4
16/11/2015

Great Service overall. the location as far as how to get there not very good but it helps to be a easy rest area. The Housekeeping employees very nice they will always say good morning or Hi. I was very pleased with the service and the premises.

"Very close to race track with breakfast"

5
11/11/2015

Loved the location & breakfast. This was a work group bonus party to the racetrack. Great location, close to the track. It was great to get up and have breakfast to start the day. Room was nice, staff was friendly and awesome. Very clean and the beds were comfortable.

"Not worth the price"

2
05/11/2015

This is a Best Western.......no Plus!! Rock hard bed, pillows no bigger than a throw pillow. Breakfast might have been good, but they were out of coffee, bacon and potatoes by 7:00, and they opened at 6:30.....disappointing. Over priced for location and lack of amenities.

"Best Western North Las Vegas"

2
03/11/2015

I was not pleased with the credit policy. I booked the room for a friend and ended up having to provide all kinds of information up on check in. I would not recommend this hotel. They do not have a restaurant and are not convenient. I would not go back.

"Nice hotel"

4
01/11/2015

Hotel was clean, friendly staff, breakfast bar was adequate. Hotel was located in industrial area but we still felt safe. Near race track and Nellis Air Force base. Not a lot of nice restaurants nearby.

"Don't stay here ."

1
30/10/2015

Trains all night long hard bed. Heavy room spray smell when I got home all my things smell like room spray. I called the day before and reminded them please don't spray room. The price is also to high for location.

"OK Accommodations"

3
27/10/2015

Although the hotel was overall good, certain amenities need addressing. Satellite for TV needs to be upgraded, plumbing was noisy and the staff did little to control a youth soccer group that was running all over the place. On the plus side, the daily complimentary breakfast was really great!

"Nice hotel weird location"

4
24/10/2015

My only complaints are it was hard to get to this hotel and not enough parking. We booked a beautiful suite that was large enough for the 6 of us with room to spare. There was a cute outdoor pool and hot tub but we checked in too late to use it. Breakfast in the morning was fantastic. Waffles with strawberries and whipped cream. Real scrambled eggs and saussge. Cold cereal, yogurt, Fresh fruit and great coffee.

"Aircraft noise - off the highway, but in an obscure location - no fridge in rooms"

3
24/10/2015

While the hotel was adequate, its not somewhere I would stay again. Lots of aircraft noise from nearby airforce base, and a difficult place to find, even though its not far from the highway. Room lacked a basic fridge, and also the toilet blocked intermittently, and while the room itself was adequate, the vending machine ate coins, and didn't deliver any goods. When I complained I was informed that the vending machine was not operated by the hotel and that I would have to call someone else about it. Little things which added up to a bad taste, and frankly I would not stay there again even if it was $40 a night.

"Underwhelmed in Sin City"

2
20/10/2015

I booked a hotel room with one king sized bed, ended up getting set up in a room with two queen sized beds. Upon asking the front desk why that was, they said the only room available was with two queen sized beds. I proceeded to say how the reservation I made was for one king, but again they said that there is nothing they could do and that they weren't charging me for the extra bed. In closing, I was dissatisfied with the experience of checking in, the front desk man didn't inform me of the change in accommodations and seemed put out when I tried to get the room I requested in advance. The location is pretty out of the way if you are looking to be apart of the nightlife of the Strip, but is good if you don't want to be bothered by all the commotion. Getting there through the business areas and industrial park is difficult, but again if you are looking for a quiet spot this would be a great place for you. The lobby had a terrible smell, and upon checkout I was greeted by a homeless person wandering the parking lot which was startling. In short, this hotel is good for saving money and seclusion but bad for customer service, comfortable beds, and breakfast (unless you're into mushy eggs from a carton).

"Never Again"

1
18/10/2015

We were on a road trip from FL to Vegas to visit friends. I read some of the reviews and liked that the hotel was not on the strip. I didn't mind it was in an industrial area. What we didn't expect was how dirty the inside of the hotel was. Let's start with the positives: The area, no resort fee, free parking The morning staff were more friendly than the night staff. Negative: the lobby was dirty and torn up. The 3rd floor was smoky and so was the room. Thought it was non smoking hotel but when we looked outside not only was there a lot of trash in the bins spilling out there were also lots of cigarette butts. The room we received the first night on check in was the most filthy room I had every stayed in. I think motel 6 would be a better deal. There was nothing new and comfy about the rooms like some of the other reviews I have read. Where were these rooms? My husband and I got so sick sleeping in this room we complained to the morning staff who were very helpful in changing our room to a 2nd floor room. This room was much better and not smoky but the damage was already done. Since we booked our reservation on tripadvisor they were helpful to give us a refund if we wanted to check out the next day since we booked this hotel for two nights. No thanks to the night staff he had the personality of a tic. By far this is not up to BW standards

"Great stay if passing through LV"

4
18/10/2015

Excellent choice if passing through Las Vegas and not overly interested in the glitz of the "Strip." Many amenities nearby and easy on-off I-15 access. Suite is a good value for buisness. Pool is small, but refreshing, and outdoors, but shaded by overhang. Would highly recommend; N. Las Vegas location.

"excellent"

5
18/10/2015

only needs to add microwave and ref in the room but aside from that everything was great :). i recommend this place if you are in the area.. the front desk person was so accommodating during our stay.

"Night trains plus"

2
15/10/2015

This hotel is located in an industrial area. The only restaurants are about 1.5 - 2 miles away. Check in was..... interesting. The guy was nice enough but he had check in customers backed up about 3 deep as he kept answering the phone - people check for availability. There should be another employee to help him and he should probably prioritize the customers standing there instead of the phone callers. The property is decent and the room appeared decent, mostly, but there were several problems. The bedside clock did not work, only some of the tv remote buttons worked, the tub had an ugly rusted hole near the plug and there is no refrigerator and no microwave which most places provide. We also saw ear plugs provided on the bedside tables. It became obvious through the night why they were there. About 200 feet away is a mainline freight train track that rattles the room throughout the night with passing training it seemed almost every hour. The AC unit was really loud, would run for 30 minutes then turn off totally. The on and off of the AC and the loud train noise made for a nearly sleepless night. The breakfast was fine. The chair the front desk person sits on is totally ripped up and should be an embarrassment for management. Lets put this in perspective... we stayed in hotels 9 nights on this car trip and this was the worst of them all. We will definitely look elsewhere in the future...in fact.... we may avoid other Best Westerns because of this place. I forgot to mention... the tub had a fold up ADA seat, which is fine, but this made it impossible to lean back and soak.... see pictures of things above.

"Excellent Stay!"

5
08/10/2015

Excellent property. Very clean. Friendly staff. Excellent breakfast. I was very impressed with this property. The location is excellent... just off the freeway. The breakfast was awesome! LOTS of choices! Very nice touch to have strawberries and whipped cream for the waffles. And there is even chocolate milk!! The rooms were comfortable. The only thing is that it would be nice to have a microwave and fridge in the room.

"One night stay"

5
05/10/2015

Great staff - Ray was able to let us check in early after a long nights drive. Comfortable room, nice 42" TV. Great location for our planned activity. We will plan on staying at this Best Western in the future.

"Vegas Visit"

4
27/09/2015

I was planning to stay at another facility ,but it was already booked. I made a reservation at the Best Western North Las Vegas Inn & Suites North Las Vegas, Nevada. I was a little nervous ,because I had never stayed there before. The location was a little far from the strip in an industrial area. I was surprised that the room was really nice and so were the people. I was there to visit family ,so I didn't really have to worry about transportation. I would say that overall I had a good experience.

"Comfy but noisy"

3
23/09/2015

New and comfortable rooms, good breakfast, easy access from the freeway (though you're really lost in the city suburbs). Unfortunately, four or five heavy transport trains passed during the night, just across the road, making the bed shake.

"Best Western North Las Vegas"

4
19/09/2015

The Best Western on Donovan Way in North Las Vegas is a good place to stay if doing business in the area or at Nellis AFB. The King Suite was comfortable and roomy with a fridge and microwave, and coffee. The wireless connection worked fine, and the breakfast was good with eggs, bacon, sausage, hash browns, in addition to the usual cereal and make your own waffles, etc. Be aware that this hotel is located right next to a busy train track and it can be noisy when trains go by. In addition, there may be aircraft noise from the base near by. Overall, a good stay.