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Best Western Hotel Lumberton, Lumberton

4.5/5  - basé sur 991 notations.
201 Jackson Ct, 28358-1103, Lumberton, United States - visualizzare mappa
Best Western Lumberton - Facciata dell'albergo Il Best Western Lumberton è situato nel centro di Lumberton. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Soggiorna nel nostro hotel di Lumberton, classificato ai primi posti tra gli hotel della città su Tripadvisor® e in cui sono ammessi gli animali domestici. Benvenuto al Best Western® Lumberton, situato in un'ottima posizione all'uscita dell'Interstate 95 a Lumberton, North Carolina. Questo hotel della zona di Lumberton è situato accanto al Walmart® Supercenter, aperto 24 ore su 24, e a Lowe's Hardware, Hardees e Office Depot. L'hotel si trova inoltre di fronte ai ristoranti Chick-fil-A, Starbucks® e Firehouse Subs e al centro medico FastMed. Il Best Western Lumberton offre camere spaziose e suite arredate con gusto, dotate di microonde, frigorifero, televisore con schermo LCD da 32 pollici e oltre 40 canali ad alta definizione, compresi due canali HBO® ad alta definizione, nonché accesso a Internet ad alta velocità gratuito. Gli ospiti dell'hotel potranno gustare ogni mattina una colazione gratuita che comprende waffle caldi appena fatti e un menu a rotazione con uova strapazzate, pancetta, salsiccia, omelette al formaggio e patate. I servizi aggiuntivi di quest'hotel del North Carolina includono piscina all'aperto, accesso gratuito a un vicino centro fitness e un piccolo business center. Sono ammessi gli animali domestici con un supplemento minimo di $10,00 per animale a notte. Gli ospiti che soggiornano negli hotel di Lumberton apprezzeranno la vicinanza alla UNC Pembroke (UNCP), a Fort Bragg, alla base militare Pope Air Force Base, al Lumber River State Park, al North Carolina Cancer Institute e al Southeastern North Carolina Agricultural Center. Gli ospiti si troveranno inoltre a pochi minuti da fantastici campi da golf e dalle sedi di eventi locali tra cui Book'Em North Carolina, Lumbee Pow Wow, Rumba on the Lumber e North Carolina Horse Council Cowboy Up. Le principali attrazioni della zona comprendono anche l'autodromo di Darlington, il Givens Performing Arts Center e il Carolina Civic Center. Per un servizio clienti di qualità superiore e una posizione centrale prenota oggi stesso al Best Western Lumberton!

Best Western

Hotel Lumberton

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Pareri dei nostri clienti

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Certificate of Excellence 2018
Basato sul parere di 991 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
523
Molto buono
320
Nella media
84
Scarso
31
Pessimo
33
CONSULTARE I PARERI SU
Affari Affari
63
Business Business
46
Da solo Da solo
71
Di coppia Di coppia
193
In coppia In coppia
314
In famiglia In famiglia
458
Viaggio con amici Viaggio con amici
33
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"These folks are the best"

4
26/09/2018

My wife and I had to evacuate the NC coast due to hurricane Florence. Even though their homes were in peril with the flooding the motel staff went out of their way to accommodate us. If you need a stay when traveling they are the best. Right off exit 22 of I 95. God Bless all who helped us and I hope you are recovering. Thank you for being so helpful.

"Hurricane Florence refugee"

4
20/09/2018

The folks here are wonderful. We ran from hurricane last Thursday and were so lucky to stay here. Staff were outstanding and they went out of their way to accommodate us even though THEY were having to deal with their homes being threatened. Fed us each morning and cared for us constantly Just off exit 22 of I 95. High Ground no flooding great people. You won't be disappointed and their coffee is excellent

"Excellent Value!!!"

5
12/09/2018

My room was wonderful. The pool was excellent. The staff was incredible. The bed was crazy comfy and the room was spotless. I honestly have never experienced such kind, attentive, helpful staff. I would recommend this establishment to everyone, even the most discriminating of guests. This is truly a diamond in the very rough!

"Fantastic "

5
08/09/2018

The room was extremely clean, staff was so friendly and welcoming. I would highly recommend this place if you're looking for a hotel to crash at in the Lumberton area! Patricia was so kind and helpful as she prepared an amazing conventional breakfast. She's one of a kind! Thank you!

"South & north"

5
03/09/2018

stayed here on 8/22 Southbound and 8/29 Northbound - have stayed here twice before and is on my best places to stay with a pet list - the rooms are always immaculate - no sign of pets - the staff is helpful and the breakfast is adequate

"Stopped on our way to Outer Banks"

4
29/08/2018

We stayed at the Best Western in Lumberton on our wat to Outer Banks. The room was clean. Many restaurants nearby some you can walk to. We were able to stay with our dog. There is a grassy area to walk pets with dog waste bags available.

"Road Trip"

5
12/08/2018

very nice - got a good night's sleep - beds comfortable - Breakfast had more options than expected. This Best Western has recently been updated. I would recommend this location for anyone looking to get off the road and rest comfortably.

"Very nice clean room!"

5
08/08/2018

Nice,clean, comfortable and quiet room! I really appreciated the kindness shown by the young woman who made my reservation! My stay was relaxing! Homemade oatmeal was delicious! Presentation at breakfast was nice.

"Watch out for noisy trucks parked overnight nearby."

3
02/08/2018

We have been using this Best Western as the midpoint of our drive from NYC to Tampa for a few years now. Always been a good choice until this trip when we received a room on the side of the hotel opposite the pool. There is a road adjacent to the rooms where it appears that tractor trailers are permitted to park. Not bad until they run the truck engine all night. The rooms are not soundproofed sufficiently to block the noise. Very annoying all night long. Breakfast was fine, staff friendly.

"Great Pet Friendly hotel"

5
31/07/2018

Chose this pet friendly hotel as a quick overnight stop on way back to Florida. Room was clean and did not contain any past pet smells. Good price. Plenty of grassy area to walk dog. Conveniently located within walking distance of Panera Bread so easy to manage dog and grab something to eat which can be a little tricky to do as a solo traveler with a dog.

"Nice"

5
26/07/2018

This is a pet friendly hotel. It was very nice and clean. The rooms are large and the breakfast was very good. The woman who managed the breakfast area did a great job of keeping the breakfast area well supplied. The pool area was nice. This was easy to get to from 95 on our way to Hilton Head. I really recommend this hotel.

"trip to florida"

5
16/07/2018

My cat loves to stay at this hotel. I have stayed at other pet hotels and I can not get him to calm down. He gets very cozy when ever I stay at this hotel which makes it easy for me to relax and rest.

"Couldn't ask for more"

5
14/07/2018

Received a warm welcome which was much appreciated after a long day of driving. The room appeared to have been remodeled recently, was clean and had a comfortable bed and pillows. There was a fridge and microwave and a TV that was at least 55in.The area was nicer than a lot of the similar, close to the interstate, hotels. Would return if in the area again

"Very nice hotel right off the highway"

4
13/07/2018

This was a very friendly, clean, comfortable place to stay after a long day driving. It is not fancy, but has everything you need. Located in an area of shopping, it was nice to be able to walk to Panera's for supper and even over to WalMart to pick up a couple of items. We did not have a reservation but the staff didn't blink and and easily found us a room. We are BW Rewards members and they thanked us several times for being part of the program. The free breakfast is pretty standard, but it was nice to have it it ready and waiting before we hit the road again.

"Welcoming staff"

4
13/07/2018

I reserved room on book.com. the room was very nice and the lady at the desk was very pleasant. She gave use directions as to where to get food because we checked in at about 9:30pm. I will stay here again. As far as the negativity, there must be some very negative guest. I found that the reviews were not what I experienced. Very nice establishment . Very clean.

"Nice in every way"

4
12/07/2018

I had a very nice stay at the Best Western in Lumberton. I'll be working nearby and was thinking I'd like to stay at this place again. Sadly, it's just a little too far to commute after a 12 hour work day... but I thought about it! And of course, anytime you have a breakfast that includes bacon AND sausage... you can't go wrong!

"Nice Area"

4
12/07/2018

I'm not really sure what Attractions are around there, Were just passing through, but it was a nice place. Plenty of places to eat and a few places to shop if you need anything. Everyone in the area was nice.

"Nice staff & clean hotel"

4
09/07/2018

Stayed here on my way home from a family visit. Night staff, Amanda, was sweet and helpful. The room was clean and remarkably quiet - I don't usually like hotels where rooms open to the outside but I was too tired to notice when I booked it on-line from a rest stop. The checkout staff was equally nice. I didn't eat the included breakfast due to wanting to get back on the road early, but it looked nice.

"Very nice!"

4
28/06/2018

We checked in late and all went smoothly thanks to April on duty. We didn't have to ask her anything as she covers everything in her “presentation”. This is a motel style place and everything looked remodeled and definitely with upgrades. Our room was large, very clean and quiet. We really appreciated the large nightstand with granite top. Everything we need at hand fit with room to spare! Price was really good too at a $100. We would certainly not hesitate to stay here again while traveling on I-95. Secure WiFi was excellent!!

"Good, Basic Hotel"

3
21/06/2018

I like that on the first floor, you can pull your car right up next to your room which comes in handy if you have a lot of luggage. We used the pool to get some sun but the water looked a bit murky but I saw kids swimming in it and if ours were small we probably would have let them swim to burn off some energy. There are not a lot of good restaurants nearby unless you want basic chains so we drove a few miles down the road and had Thai/Sushi food. The TV's were hard to figure out what channels to use. The beds were comfortable. There are no freezers in the fridges. We had frozen food for our trip that we want to put in there but could not. This was a convenient spot to stay at on our way down from Maryland to Oak Island NC. We would stay here again. The staff was friendly and the breakfasts were basic and fine. I used my Best Western $10 off discount travel coupon and it worked here.

"Clean and quiet"

4
14/06/2018

We chose this hotel because we needed a place that was pet friendly. When we arrived and discovered that the doors open to the outside directly into the parking lot, I admit I was skeptical. But we were pleasantly surprised at how clean and quiet the hotel was, especially considering that it seemed everyone there had a pet! I didn't hear a peep from anyone. Staff was very friendly and breakfast was better than I have had at more expensive hotel chains.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are glad to hear that you enjoyed our breakfast. We are also happy to hear the wonderful compliments about our staff. We look forward to seeing you again soon.

"Noisy"

2
01/06/2018

Very disappointing - there was quite a bit of road noise and room was dark and depressing. Only saving grace is that they accept pets and there is plenty of space for walking them. Fast food and shopping is close by.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your review. We are sorry that we were not able to provide a great experience for you on your visit with us. Despite this, we hope to see you again when you are in the area. Thank You.

"Still a best bet when traveling to Southwest Florida with a pet!"

4
19/05/2018

If you're not looking for luxury but a warm and inviting place where the staff welcome you with open arms and are attentive with that southern hospitality. It's nice to have your pets welcome as well and the grounds have dog waste stations with bags to make it even more convenient. It's an easy on easy off Highway stop and we stayed in our usual room and the air conditioning was so cold I thought the carpet was wet. My suggestion here is I will say the coffee is way too weak in the morning and for travelers like us a real good cup of coffee in the morning is Paramount to a good stay as much as a comfortable bed in a place to just stop off easy with a pet. If you could improve your coffee and have some extra blankets for us snowbirds that are used to our nice warm Florida weather that would just improve things so dramatically and be so simple. A little aside we forgot a microwave heat bag for the back at our room unfortunately we have to wait until October to get it unless we send a prepaid box so crossing my fingers it'll still be there for us in October. Another nice touch of this hotel is that the day of your arrival they call just to confirm that you will be arriving and around what time so that's awfully nice for people like me that might forget in the hustle and bustle of packing a car. All in all a very decent place to stop and very very convenient.

"Needs improvement"

3
17/05/2018

I was not given a pleasant welcome by April. The room was clean, the A/C did not work and it was very hot. The bathtub bottom was dirty and the curtain had awful smell. Breakfast was very good. I did not like the fact that the entrances to the rooms are through the outside.

"Lumberton Stay"

5
14/05/2018

Older hotel that was very recently updated. Everything was clean and we'll kept. Staff is very friendly and checking and checkout were quick. Rooms were very good size for the price. Pets are welcome at a small fee. I would stay here again with or without pets. Noise was not an issue even with outside doors. I prefer outside opening doors when traveling with pets.

"Quiet restful experience"

4
14/05/2018

The rooms were clean and comfortable. The staff was very accommodating to our schedule. We enjoyed the quality of the breakfast and the location was great for access to local shopping and the interstate.

"Convenient, hospitable, and pet friendly"

3
10/05/2018

The Best Western in Lumberton, NC offers a comfortable respite from the speed of Interstate 95. This is a pet friendly motel that presented a comfortable room, though the carpet needed a good cleaning, all else was clean. The service was friendly as well as efficient. The sparkling pool was inviting but we were travel weary and opted not to enjoy it. The light breakfast was an okay start to another long day of driving. Thanks BW of Lumberton.

"great stopping point"

5
10/05/2018

driving back from Florida, heading North to NY, this is a great mid-way stop. Close to restaurants and shopping too. Easy gas fill up. Breakfast was very good, beside the usual options there was eggs and bacon.

"nice clean, small pet friendly!"

5
07/05/2018

Nice, clean, small pet friendly hotel! A good stop on our way back to Pennsylvania! It's so nice to find more pet friendly places to stay! We're glad to find this one! Convenient to I 95! Lots of choices for lunch or dinner! Lots of fresh grass for our Morkie!

"Good the price"

4
06/05/2018

Large rooms with everything you need very confortable beds excellent choice after driving 1000KM breakfast more than adequate easy access with baggage to the rooms, would definitely leave on my agenda for my next trip.

"Repeat customer"

4
06/05/2018

Stayed here as repeat customer each time heading north or going south. Clean, nice size rooms and pet friendly...staff helpful and friendly..good selection for free breakfast. Near stores and restaurants. Recommend..

"Ni Elevator. Only outside room entry"

4
29/04/2018

It was a nice hotel. Standard eggs and meat breakfast. Decent bed and affordable price. But no elevator for access to the second floor rooms and all rooms had only access from the parking lot. There was no inside hall.

"Close to highway"

4
24/04/2018

We stopped here for a few hours to get some rest so it was a very quick stop for us. The bed was comfortable and the room was fairly spacious and clean. The light in the bathroom was disgusting but other than that, no major complaints. Easy access to the highway.

"Employees are welcoming"

5
23/04/2018

I got all the help needed from the check-in employee. She offered me the Gold Member upgrade without me asking for it. Check-in was fast and the room was great. I will return in my next trip there for sure. If you use the hotels coupons, make sure you arrive early, as the coupons are good only before 50% of rooms are rented.

"Nice clean rooms!"

4
11/04/2018

Well-maintained clean motel, with wireless Internet and decent breakfast. Right next to I-95 and within walking distance of several restaurants including Panera bread and Starbucks. Outside entrance Two rooms, so that you can see your car. Outdoor pool to

"Hidden gem off of I-95!"

5
09/04/2018

Family of 5 travelling with our dog from NJ to FLA and stayed one night to break up the drive. The room was immaculate! You could not tell it was a pet friendly room! I thought they made a mistake! Location is perfect for long drivers looking for a break. Lots of food options within walking distance and a Walmart if you forgot or ran out of the necessities. I am looking forward to staying here again as I do this drive annually. If I'm being picky, breakfast was awesome but their yogurt fridge was not well stocked.

"Good Experience"

4
08/04/2018

This was a one-night stopover on a trip. Good stuff: Staff friendly and efficient, clean hotel & room, good price, located just off the interstate for easy access, several nearby restaurants. Bad stuff: None.

"Once before, never again!"

1
01/04/2018

We had previously stayed at this Best Western before, but I will NEVER stay there again. Here's why, we were recently traveling back from Florida and we had booked two rooms. When we got there it was later in the day, around 7:30 p.m. We check in and realize our room would not lock! Well by this time of the day the hotel was booked, so they couldn't move us to another room. The lady at the front desk was very nice and tried to do everything to help. What gets me though is that they had no way of fixing the lock, no maintenance around or close?! To me this seems unacceptable and for Best Western to put all this on one person at the front desk seems completely unbelievable. She gave us a refund and luckily we were able to get a place at Holiday Inn. I think Best Western should have offered me some points since I am a BW member, especially after traveling with an elderly person we had with us and having to be completely inconvenienced trying to scramble on a holiday weekend to find something else! We will not be back to the Lumberton location. Plus I'm a huge fan of hotels that welcome pets, and they do. So just be advised if you have allergies.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your review. We are sorry about your experience at our property. It is unfortunate that one of the locks on a room that you had booked with us decided to stop working at the most inopportune time. Unfortunately electronic locks require special maintenance people and hence our employee would not have been able to fix this issue. Of no help to your situation, we have since been able to fix this issue to ensure that it does not happen to another guest in that room. That being said, electronic equipment can have a mind of its own and this could happen again here or anywhere else that uses electronic locks. We are glad that you were able to find another property and hope that your stay there was enjoyable. We understand why you might not choose us again, but if you do, we hope that we can provide a better experience for you. Again we apologize and thank you for your business.

"the Trip north"

5
31/03/2018

stayed here again on our trip back north after a fun winter in Florida - as expected the room was clean and had no trace of being pet friendly - the staff was helpful and courteous - the breakfast was average but had a good selection - would definitely stay here again when in the area

"Good stop on 95N"

4
30/03/2018

Stayed here after 12 hour drive from FL. Made reservation 2 weeks in advance because it's Easter week. Check in easy and desk clerk, Adrianna, delightful and helpful! Requested ground floor because traveling with our dog. Room 121 was clean, spacious, and the bed was super comfy! Room had love seat, micro, fridge; everything worked great. Plenty of hot water, nice, tall, shower head (I'm tall, that's important to me). Breakfast plentiful and delicious. Room was a little dated but not an issue for us. Be aware there is a $10 charge per night for dog. Will put this on my list to stay next year.

"Morning Coffee"

3
26/03/2018

When I checked out at 06:00, the doors to the lobby where locked so I could not get coffee. The attendant would not let me in although I was a guest. I understand the security behind this, but a guest just wanting a cup of coffee before he/she hits the road is over kill in my book. It makes the guest feel unwelcome!!!!

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are sorry that you were not completely satisfied when you checked out. We see that you left at 5:30 AM. Unfortunately at that time, the breakfast attendant is busy preparing the food for the breakfast which starts at 6:00 AM. The main reason that we do not allow people into the lobby prior to that time is that we want to make sure that the breakfast is ready for our guests on time and nobody is getting in the way of the attendant trying to get everything ready. Hopefully you were able to make some coffee in your room that you were able to take with you. Thank you again for staying with us and we hope that you are able to leave a little later next time and enjoy our complimentary hot breakfast. Thank you.

"Worst front desk EVER"

1
25/03/2018

My son is in a wheelchair so we booked the room based on the website boasting full accessibility for wheelchairs. When we tried to check in, we were given a second floor room only to find THERE IS NO ELEVATOR. This was NEVER mentioned on the site. The front desk clerk, APRIL, was very defiant that it was our mistake for not checking and she refused to call the manager for us. She dramatically cancelled our reservation but refused us a refund. I immediately called customer service for Best Western which was CLOSED. 9:00 at night and my family had no where to go. Comfort Inn two exits down was accommodating and amazing with a great breakfast. Best Western - NEVER AGAIN!

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
We are disappointed to see your feedback of our property and hope you accept our apologies with the whole situation that transpired. On our website we have rooms that are fully accessible and according to your conversation with Best Western Corporate you stated that you chose not to book this room type since you didn't want the bigger bathroom. You instead opted to choose a room that is not accessible for a wheelchair. Knowing that your son is in a wheelchair, booking this room would have avoided this whole negative experience. Upon your request, the front desk clerk contacted management and was authorized to cancel your reservation even though it was past the cancellation policy and not charge you for the night. This happened while you were simultaneously calling Best Western Corporate. We are glad that you were able to find another place that suited your needs. Hopefully going forward if you are traveling with your son that is in a wheelchair, you will book an accessible room wherever you decide to make a reservation to help ensure a stress free and seamlessly positive experience. Thank you and safe travels.

"We can always count on best Western"

5
11/03/2018

Whenever we are in town we stay at this hotel. Staff is the most friendly and helpful. This it the third time we stayed at this hotel in the past year. Although just a bit expensive, its worth the money. Safe location and reliable, friendly staff.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your great review of our property and our staff. We are happy that you have chosen to stay with us numerous times within the past year. We hope to see you soon when you travel through our area again. Thank you.

"Good to eat close by. The hotel is easily seen from the interstate highway. There are numerous places to eat with vari"

5
10/03/2018

The hotel is easily seen from the interstate highway. There are numerous places to eat with a variety of menus. There was plenty of good parking which was well lighted and secure. The breakfast provided was hot and plentiful.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are delighted to know you enjoyed your stay with us. We look forward to having you as our guest when you are back in the area again. Thank you.

"Great last minute stay"

5
04/03/2018

Our family stayed here for one night while passing through from Florida to New Hampshire. Our flight was cancelled and we had driven all day with two very bored children. This hotel was perfect. The price was great, the room was spotless, and the beds were comfortable. We actually enjoyed this room better than the one we stayed it while vacationing in Florida. The staff was friendly and the free breakfast was good. Overall I really enjoyed my stay and would recommend and stay here again.

"Quiet and just off the I-95"

5
26/02/2018

The hotel is very clean and has an excellent breakfast. The rooms have large comfortable beds along with a desk, love seat, mini fridge and microwave. The staff are quite friendly and helpful. The internet was quite strong in our rooms. The hotel is just off the I-95 and is surrounded by restaurants and stores (Walmart, Lowe's). The only disappointing thing is that they only take coupons if they are at less than 50% capacity.

"Great stay in Lumberton."

5
24/02/2018

On our way down to Daytona stayed here after checking out reviews. Very close to the highway, quick check in, and a very nice clean room. The bed was very comfy and enjoyed the shower. For a road trip hotel stay it was great, I would return.

"Clean stop on the way"

4
10/02/2018

We stopped here overnight on the way to Florida with our dog. It was clean and comfortable. We took a ground floor room to make the dog walking easier - I think the upstairs rooms may be a little more updated, however our room was a good size, had a comfortable bed and working fridge and microwave. Everything was clean and functional. Breakfast was as expected, nothing special but fine for a quick start to the day. Service there and at reception was pleasant and professional.

"Clean place Friendly Staff"

3
04/02/2018

I picked this because it was rated high by Trip Advisor and historically I have found BW to be good. This was a good hotel and the staff were great. My disappointment is that the gym was not on site and the wifi was weak.

"Good Stop"

4
30/01/2018

This was a nice hotel for stopping at on the drive down 95. The rooms were clean and the people working there were friendly. There were several restaurants within a short distance of the hotel and easy on-off from 95

"Nice Stopover"

3
29/01/2018

Nice comfy place. Big room with a queen bed. Walls look freshly painted, clean overall. We were in a dog friendly room. ($10 More). Sitting area is a plus. Sofa is a nice feature, split wall between sofa and bed provides separation between bed and sitting area. Heater ran very quietly, another plus. Bed is comfy, made for a good nights sleep. Carpeted. Fresh juice for breakfast that was otherwise fair. I liked it and would definitely stay again.

"Just Right"

5
07/01/2018

Convenient, comfortable, clean, newly renovated... Very nice stay (and I dislike outside rooms.) Snow storm the night of our stay and super convenient to have the SUV right outside the door to warm up and de-ice/snow. Absolutely would stay again.

"Nice Stop"

4
04/01/2018

Just stayed over night. Nice property. Outdoor pool. Easy walking distance to several restaurants and Walwart. Breakfast wasn't that great. Maybe the Breakfast Lady was off her game. They were out of juice and only a couple overdone or done over sausage patties and that was at 8:30. Then again it was New Years day. We would stay there again.

"I-95 Stopover"

4
01/01/2018

This was a very nice area to stopover on a trip South or North. There are a number of chain restaurants near the Best Western and across the street is a Wal-Mart for all your other purchases. Had a good night sleep at this Best Western.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are glad that you had a good night's sleep at our property and look forward to having you here again the next time you are in the area. Thank you.

"First for me"

3
30/12/2017

I checked in at 10:40 pm. As I went to go into the lobby the doors were locked. They have a small window that you have to check in by. Now that is a first for me. I felt like I was at a gas station and was going to be robbed. Our room was on the side opposite side of Walmart but was told that we could not park on that side because the lot was full and had to park on the Walmart side. It is a 24 hour Walmart so it was quite alot of activity and a cop show to go along with my stay. The room is ok and they do take dogs. I hope the breakfast is good with a good cup of coffee to go along with it. By the way that 89.00 dollar value go up to a total of 142 with tax and a dog. They also would not take any coupons.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. We are sorry that we did not exceed your expectations on your stay with us. Hopefully you were able to enjoy our complimentary hot breakfast the next morning and it got you ready for the journey ahead. We also understand that your bill may be misleading. Please call the property and ask for an email receipt so that we can fix the problem if there is one. Sometimes a bank may put a hold on a debit card which may be what the issue is with your total authorization on your account. Again we thank you for your feedback and hope to provide you with a better experience the next time you are in the area.

"Winter in Florida "

5
30/12/2017

Stayed on our way to Florida for the winter - needed pet friendly motel - the room was clean and you could not tell it accommodated pets - check in was easy - breakfast was typical - we reserved by phone when we were about two hours away- we didn't get the AAA discount with the phone reservation but the manager gave us the discount anyway - will definitely stay there again on our trip back north

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. We are glad that you enjoyed your stay with us and that the manager was able to get you the AAA discount on your room rate. We look forward to welcoming you again the next time you are in our area. Thank you.

"Great find, Comfy updated rooms"

5
28/12/2017

Friendly service, comfortable and clean room. Seemed to be recently updated. Dog friendly. No elevator so request first floor if need to move heavy bags or take your dog out often. Continental breakfast included.

"Halfway"

4
22/12/2017

Clean comfortable and right off 95.panera across street with good healthy food drivethru.pet friendly.have,stayed here several times on the,way to florida.breakfast,included the usual fare for hotels.pleasant.

"Hotel stay"

5
21/12/2017

We enjoyed our stay, very clean rooms, pillows and mattress were comfortable. Excellent breakfast, bacon was outstanding. We will stay again there as we travel up and down 95. The attendant on duty at breakfast went up and beyond in helping all the travelers.

"Nice sleeping and eating"

4
18/12/2017

Excellent place esp for the money of 89.00 dollars. Dog friendly for an extra 10.00 dollars but that is the cheapest i have been quoted any place i have been. Clean has easy chair or love seat in room. and a computer chair. maybe more soap and shampoo but it surficed. I would go back again.

"Nice Stay"

4
12/12/2017

Found place to be Clean roomy and with a very nice decor the Check in and checkout process was smooth and efficient the staff was very friendly and helpful. the internet was ok and the breakfast great what a nice find

"Clean, Comfortable and Close to I-95"

4
11/12/2017

Stayed one night, friendly staff, clean lobby, quite. We were upgraded to a King suite which was roomy. Efficient and generous breakfast, and close to other eating places like Panera's and Outback. Next to a 24 Hour WALMART and close to Sam's Club. Gas stations also, which make this place a nice stopover while traveling along I-95.

"Stay in Lumberton, NC"

5
10/12/2017

This hotel was excellent! Beds and pillows were great. Room was clean and modern. The staff was very accommodating and attentive. Breakfast was clean and well attended to. The hotel was in a easy location off of 95. The restaurant selection nearby was abundant. Lots of amenities. Wonderful!!

"Good Quality Hotel"

4
10/12/2017

We stay every time we travel between Nova Scotia and Florida. Clean well kept hotel that allow dogs. Also good restaurants and other amenities like Walmart nearby. Breakfast is also well done and served at 6.

"Great stay great price "

5
08/12/2017

We were traveling north to visit friends and stayed here both on our way going and on our way returning . It is an older hotel but has been refurbished . We found the rooms very clean and comfortable . We enjoy the convenience of being able to park right in front of our room. The location is great.. several restaurants very near by including OutBack, Panera,Smithfield barbecue, etc . Front desk very friendly and efficient . This hotel is also pet friendly and only charges ten dollars for dogs. We will definitely make this hotel our place to stay when visiting friends and family .

"nice pet friendly hotel"

4
07/12/2017

We were pleasantly surprised at how nice this pet friendly hotel is. The room was clean, and the free breakfast very good. We will stay there again. Easy access from I-95.Several fast food restaurants in the vicinity.

"First time at Best Western"

4
29/11/2017

A clean, neat and affordable hotel. Our first stop at a Best Western Hotel and we were not disappointed. The room was tastefully appointed, clean and comfortable. The separate area for grooming was great as two people could use it at the same time.

"New Old Fashioned Motel"

3
28/11/2017

The rooms are recently renovated and very comfortable. The breakkfast was average for this hotel level. On the minus side, the hotel sits alongside a busy road and traffice noise was high until about 11 p.m. As well, the hotel is in the "old fashioned" style with all rooms opening to the outside. I found this to be a concern from a safety point of view as the hotel also faces a WalMart and Lowe's.

"THIS is a MOTEL not a HOTEL"

1
26/11/2017

I have never stayed at a Best Western that didn't have inside doors. As a female traveling alone, I NEVER stay at motels - only hotels..... VERY Disappointed at the false advertising (you can't tell from the photo that there are outside doors)....

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are sorry that you feel that we have engaged in any kind of false advertising. The pictures that we have on our website were taken by Google and accurately depict our property both inside and out. In addition to this, there are plenty of other reviewers on TripAdvisor that accurately describe our property. Again we are sorry and hope that you find a property that suits your needs better next time you are in the area again.

"Great say at Best Western"

4
18/11/2017

When traveling we always try to stay at a Best Western as most of them allow pets. We have stayed at this location several times when we travel between Florida and Virginia. Good location and close to many restaurants.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for reviewing our property. We are thrilled that you have chosen to stay with us many times during your travels up and down I-95. Hopefully you have been able to enjoy our great complimentary hot breakfast before departing on your next leg. Again we thank you and hope to see you again soon when you are in the area.

"Nice stay on way to Florida"

4
16/11/2017

We have stayed here before. It appears newly remolded. Very clean , nice staff, accept dogs. Halfway point to Florida for us from New Jersey. We plan to stay here when we travel south. This is an older motel with only two floors. No noise to speak of. I like being able to park our car outside our room. When you are a senior it is much easier to move luggage. Beds are so so.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
We appreciate your taking the time to review our property. We are glad to hear that you enjoyed your stay with us and that you have put us on your list of places to stay when traveling to Florida. We hope to see you soon. Thank you.

"A very pleasant stay!"

5
12/11/2017

I chose this hotel based on reviews to stop at on our way from Florida to Maryland. A great pet friendly hotel! It was located near lots of places to eat. The room was very nice and comfortable. It even had a nice sitting area. The breakfast was one of the best we have had traveling up and down Rt. 95. The staff were very nice and helpful. We will definitely be staying here from now on! I would highly recommended this hotel for anyone to stay at!

"Such a nice hotel"

5
09/11/2017

Have stayed there before and everytime it seems be get better. The lobby is so clean and the staff very friendly. Our room was very clean, the carpet was just shampooed and the bed was so comfortable. This is a definite 5 star hotel.

"Smokey- not the requested room"

4
07/11/2017

Our room was to be a NO smoking. They upgraded our room to a suite. But it was previously a smoking room. Guess what. That smell did not go away. My hubby has to use an inhaler. Fortunately, nothing happened. No one at the desk either day offered to move us into a NON smoked in room. The bed was comfortable. The location was great for us, tons of room in this suite. There is NO elevator!! Outside entry to rooms & stairs outside. Overall it was quiet we were on the end though.

"Lumberton"

5
06/11/2017

This as always be a favorite stop over many years. Last 2 times I've had some minor issues. Overall it is a nice place and the staff is always helpful. Lots of places to eat close by and the free breakfast is good.

"Overnight stop"

5
05/11/2017

This hotel was perfect for what I wanted a clean reasonable place that allowed pets. The staff was friendly and helpful. While located a short distance to I-95 noise was not an issue. Plus the room had a king size bed and a couch.

"Good value, clean, with friendly staff"

5
01/11/2017

We stayed overnight en route to a conference. The staff were friendly that night and the next morning, and when I left an item behind, called me quickly and made arrangements for it to be shipped. The room was plain but very clean, and the bed was comfortable.

"Grateful to have found such a nice place"

4
30/10/2017

i have stayed at best western many times, but at the Lumberton facility six times since I moved from Delaware. I consider myself fortunate that my AAA agent booked me at BW mostly because I had a pet which was welcome at BW--previous travels, florida to Delaware, were not as pleasant because we had a pet. We liked this BW so much that we will come there again...even if our little Ritamae is no longer with us,

"a great place to stay on Rt.95"

4
29/10/2017

Best Western, Lumberton, NC offers a convenient, clean and comfortable night stay. Large rooms and a great breakfast are a few of the reasons you should choose this hotel on your next visit to North Carolina

"Good place to stay"

5
28/10/2017

Was on a business trip and went thru some of the reviews and decided to give it a shot, stayed there 2 nights, all staff very nice, room was nice, and per some of the reviews restaurants within walking distance and yes a Walmart next door for snacks or anything you may need, we stayed on the 1st floor, was pretty quiet, room clean which is all we ask for, young lady that cleaned our room was super nice and made sure it was perfection! Bed was great, easy off and on from I-95, breakfast was good, lady that was taking care of it was super nice also, if we are back this way will stay there again!!

"I'll Be Back!"

5
27/10/2017

So easy to get on and off from I-95. Many restaurants are in walking distance including a Walmart for food or forgotten items if you wish. The room was larger than normal. The bed was so comfortable...not too hard or too soft. I will be returning to this hotel in the future.

"Remodel was taking place during Hurricane Irma"

5
17/10/2017

While I had not been there before, I could tell things looked new and fresh. This was a pet friendly facility for a $10 fee. There were also handicap ramps and a lift seat at the pool. No laundry facilities. Our non smoking room on the second floor had a microwave, fridge, all the usual blow dryer, iron, ironing board, coffee maker and product. A well written notice in the room explains that if you decide to take any of these or other amenities home without purchasing them directly at the desk it be added to your bill and the cost of each item was listed. We found the beds adequately comfortable with 4 smaller pillows per Queen. The air conditioner was quiet - which almost never happens. There was also a couch seating area with coffee table in our room with no upcharge. We believe all surfaces were a composite 'granite' but attractive. A shopping plaza was near by but we didn't hear a lot of noise from that. Breakfast was the usuals:cereals, "fried" egg, bacon, sausage, breads, yogurt, fresh fruit, coffee, tea etc. Well maintained and clean. Front desk was pleasant and efficient. I'd stay again and recommend...y'all come for good digs for a very fair price. Sorry, pics aren't loading

"Unfortuneate and needless problem"

3
17/10/2017

This was just an overnight stay on a trip south and we arrived at this BW a little late in the eventing. Check-in staff was helpful, friendly and efficient. Our room was spacious and nicely furnished. The lighting was on the dim side but not to the extent of being a major problem. What we didn't like was the toilet didn't flush properly and was partially plugged (prior to our arrival)--this may not have been reported to Staff and in that case would unlikely have been noticed so they are off the hook. What they should have noticed was the dead roach on the bathroom floor.

"Last minute booking"

5
11/10/2017

We were moving to FL from MD and were driving with our cat. We called while on the road to see if a room was available that was pet friendly. The front desk was very helpful and made it very easy to book the room. Checking in was quick & easy. We were impressed by the room and accommodations of the hotel. Thank you to the kind hotel employees for making our night there restful!

"Great Place, Hard To Believe It Is Not Higher Up in The Lumberton Ratings"

5
10/10/2017

PROs: The facility is very solidly built and appears to have been recently renovated. Check-in was efficient, and, unusually for a motel of this sort, I did not have to physically check out. My room was clean and everything, including the carpet, was in good condition. It had everything one would expect in a motel of this class: adequate microwave, mini-fridge, hair dryer, tissues, etc. A first, for me, for a motel in this class: most surfaces were granite: both bedside tables, the coffee table, the desk, of course the vanity – everything had a granite top. This is smart: the top surfaces are what take the beating. Anyway, liked it. I have to note that the single top surface that was not granite was a chest-level divider between the king bed and the sitting area (BTW this was NOT a suite), and it looked shabby by comparison. The flat-screen HD TV was the largest that I have seen in a motel, and larger than I have seen in a number of higher-cost places. The bed was comfortable though not A-1. On an unseasonably warm day / evening, the AC worked well and the thermostat was accurate. The pool was clean, and there was a bathroom as well. The staff were friendly and helpful. The breakfast was perfectly adequate. Items were refreshed as necessary by a staff member who also kept the area clean and tidy. CONs: None. WOULD I STAY HERE AGAIN? Absolutely. WOULD I RECOMMEND TO FRIENDS? Yes.

"Clean comfortable affordable pet friendly"

5
09/10/2017

The best Western in Lumberton is a clean comfortable motel. I spent the night here after traveling on the road for 10 hours. I checked in at 11 PM. The staff was friendly and efficient. It also offers a full breakfast.

"Overnight stop"

4
07/10/2017

Our halfway point stop on our way to Florida. We stop here every year and never have a problem. Convienient, easy and pet friendly. We have been stopping here for years and have never been disappointed.

"Excellent and Pet Friendly!"

5
06/10/2017

For travelers bringing their pets along, this is a great place to stay. Convenient location for travelers doing the Florida to Northeast trip. Nice hotel, friendly staff, good breakfast...and best of all....OUR PETS ARE WELCOME!

"Our way home"

5
03/10/2017

excellent place with extremely helpful help. I didn't like the woman tending the breakfast area with a dollar bill to her lapel. I will not tip people that do that. Great place to stop on 95 South from NY to Fl

"Perfect location almost halfway to SW Florida"

4
02/10/2017

Nice location where all loaded up car can be safe and there are a couple of restaurants within walking distance from the hotel. Great for pet friendly and clean and inviting. Small pool outside never have gotten a chance to enjoy it. Breakfast in the morning is somewhat predictable but when you want to get on the road quickly you can get up early grab a bite and go. We find this place easy safe and relaxing.

"Great stop on way back to Florida"

4
02/10/2017

Hotel is reasonably priced, pet friendly, and clean. Nice little pool. Right off of I 95. Plenty of restaurants nearby. Suggest you request a room away from Wal-mart parking lots to avoid noisy truck engines.

"WELL MANAGED"

5
02/10/2017

This is a very clean, pet friendly motel. Despite our late arrival, our ground floor room was ready. The breakfast has eggs, sausages, etc. Reasonably priced ($111 including pet fee.) Strongly recommended for other snowbirds like ourselves.

"So Nice During our Stressful Hurricane Evacuation!"

5
29/09/2017

The staff was wonderful and kind during our stay there as evacuees from Florida during Hurricane Irma. They were very accommodating.,The hotel was comfortable and we were so happy they allowed our pets that we just couldn't leave behind! Lumberton is a neat small town and we will remember it when we are travelling north as a great stopover!

"During Hurricane Irma"

5
26/09/2017

We evacuated from Florida with our 3 Bichon's and called to make last minute reservations with this hotel...We arrived earlier than anticipated and the staff saw how tired we were after the 12 hour all night drive and rushed to get our room ready, as well as offered us comp breakfast. I cannot say enough good things about the staff and how accommodating and friendly they were during our 3 day stay. The room was spacious, numerous restaurants and a Walmart and Sams Club across the lot. Being a former Hilton manager I know quality and this Best Western was definitely up to par and worth a visit. Most importantly we felt safe the entire stay and our dogs loved the huge lawns surrounding the rooms.

"Look further"

2
21/09/2017

I did not feel safe at this hotel and should has guessed by the way the inner lobby was locked when I was checking in. People living in cars and vans with no plates across the parking lot in the 24 hour Walmart lot.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. We would like to apologize for your not feeling safe at our property due to the evacuees from Florida sleeping in their cars next door at the Walmart supercenter. Unfortunately some people are unable to pay for a hotel room and hence chose this as an option. I would like to assure you that this is not normal but rather due to extenuating circumstances caused by Hurricane Irma. Hopefully you enjoyed your room and were able to partake in the hot breakfast the next morning. We hope you choose us again the next time you are in the area and have a better experience. Thank you.

"Convenience and comfort"

4
19/09/2017

Although we have family in the area, we chose this hotel for the convenience and comfort and price. The staff is very friendly and am sure would be helpful if questions needed to transfer. Will return the next time we visit.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are glad that you enjoyed your stay with us and were happy with our staff. We look forward to having the pleasure of hosting you again the next time you are in back in the area. Thank you.

"Stay at BW in Lumerton North Carolina on the way home to Florida from Pennsylvania trip"

5
18/09/2017

Very nice place to stay. Newly remodeled, large rooms, pool and complementary breakfast. Very close to I95 and many good restuarnts and shops. Gas stations near by. Many shops are within walking distance.

"Excellent Hotel"

5
16/09/2017

Friendly and helpful staff. Clean pet friendly room. Comfortable beds. Good breakfast. Check in and check out was quick. The free internet speed was good. We made the reservation over the phone withiout any difficulty just a few hours before arriving.

"Fine with one exception!"

3
15/09/2017

NO HOT WATER!!! Very accommodating and professional. Breakfast bar a little limited. Room space limited too. But the lack of hot water really got me. This was the case in the p.m. as well as the morning. My sore shoulder especially.

"Excellent pit stop"

4
06/09/2017

Stayed here overnight while driving through from Florida to NY. Hotel undergoing renovations but staff is courteous and very accommodating with early check in and late check out. Stayed again on return trip from NY. Very pleasant experience. Would stay again. Renovations seem to be going well too.

"Great place!"

5
05/09/2017

Room exceptionally clean, comfy beds, very pleasant workers, area was quiet. My husband and I will definately be stopping here in the near future. I will travel further going south just to stay at this particular best western so worth it both in cleanliness and cost. See you soon!

"Overnight stay"

4
02/09/2017

We stayed overnight on our way North on I95. It is clean, quiet, and super convenient with a Wal-Mart right behind it. There are a lot of food options near by. The staff was very friendly, which unfortunately isn't always the case on interstate side hotels anymore. There is a pool that wasn't really big but clean we didn't use it but I did see it. The rooms were very clean and functional, no complaints there. The only issue was a lack of vending machines, the only had two drink machines and the one with bottled water was down. That's really the only problem we had. If you are near here and need to stop for the night I'd recommend this place.

"Worth every penny"

5
01/09/2017

I'm a woman traveling alone My room was clean and I felt safe. The lobby was attractive and clean. Front desk personnel were personable and breakfast quite tasty. Waffles seem to be the new breakfast du jour . Nice choice but I went for the eggs and sausage. The dining area was well maintained. I would definitely stay here again.

"Excellent Choice"

5
31/08/2017

Stayed here last year on our trip to Virginia so made it a point to stay here on our trip north this year. Very nice drive up rooms on the first floor with makes it very helpful for Senior citizens. Staff was very nice and professional. Room is clean and comfortable. Would definitely stay here again.

"SC Trucker"

5
27/08/2017

Excellent stay! Truck parking across the street. Reasonable rates. Friendly staff. Nice, clean room. Delicious breakfast. Hot, great tasting coffee. I'll definitely stay here again when in the Lumberton area. Thank you.

"Clean-Quiet-Comfortable"

5
24/08/2017

I had a very nice stay at this Best Western. Check in was fast and courteous. Room was very clean and the bed was extremely comfortable. Pool was very clean and very warm. The hotel location has many eating options within walking distance to choose from. The hotel breakfast was very good, as well. I would definitely stay here again! Price for the room was very reasonable compared to other hotels in the same area.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are thrilled to read that you enjoyed everything about your stay at our property. Your feedback is very much appreciated and we cannot wait to have you as our guests again in the future.

"Great Value!"

5
23/08/2017

Wow! Keep in mind this is not a five star hotel, but a FIVE STAR REVIEW.... I definitely feel I got more than I paid for! What you get is a nice big room with nice beds & lots of pillows, that is clean. What more can you expect from a motor lodge? Coffee maker in room, microwave & mini fridge; all conveniently located right off the I-95! They have a pool if you care to partake. Oh, and a lovely breakfast spread overseen by the equally lovely Angel ... what a nice lady! Dare I say that it ranks right up there with my fav chain Hampton?

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your wonderful review of our property. It is always nice to hear that someone enjoyed their stay with us and that our staff was able to make their experience even more pleasurable. We look forward to having you and the rubber ducky as our guests in the future. Thank you.

"Smelly Room"

2
22/08/2017

Stayed at this motel as a stop over from driving home from Florida. Very disappointed in the room. The room we stayed in had a musty smell like a basement, the sheets were stained and tub was dirty. Would not recommend this motel.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are sorry that you were not pleased with your stay with us. We have shared your experience with our housekeeping staff and have made some changes to try and prevent this from happening to any of our other guests. Hopefully you were able to enjoy our free hot breakfast before you left the property. If you are in the area again and give us another chance, hopefully we can provide you with a better experience. Thank you.

"Good facility with a Great staff!"

4
22/08/2017

Seemed a little expensive for an overnight stay during the week. We were pleasantly surprised by the friendliness of the staff, everyone we met was cheerful and helpful. The room was clean and accommodating.

"Florida Bound"

4
21/08/2017

I enjoyed my stay. The staff was extremely helpful and friendly. I have stayed here many times and will continue to do so. The hotel is located right off I95 and has many places to eat within walking distance.

"one night stopover"

5
17/08/2017

Last 6 years this is our one night stopover hotel to rest between D.C. & Atlanta. Always friendly staff, clean, comfortable hotel room, nicely decorated, excellent value $$. Convenient to restaurants, Walmart, right off I-95, exit 22. They never disappoint, best to book in advance because they do heavy business oftentimes.

"Siyue23"

3
15/08/2017

The room is fine but the thing is it's pet friendly i mean they have rooms for not pet friendly and seperate the pet friendly bcoz they don't know maybe some other guest have allergy from fur. The front desk she don't know how to process if you want to py by points.

"A GREAT NIGHT STAY!"

5
13/08/2017

Upon check in the front service desk clerk was very friendly and professional. I was given an up grade to our room. This was appreciated after driving for 8 hrs. The room was very clean, and their was an "over size" TV for our enjoyment while relaxing in our comfy king size bed. The breakfast bar had a good variety; it was well stocked and clean, "great" coffee too!

"Overnight accommodation"

4
12/08/2017

We typically stay in Lumberton on our way to FL. We like the numerous hotels, restaurants and other amenities as well as ease of off and on I-95. This was our first stay at BW, it was a decent hotel for an overnight stay.

"Good Place for Pets"

4
09/08/2017

Booked a room from my phone on the road and someone called me right away to confirm and ask if we minded switching room types so we could be on the ground floor as requested. First room had a backed up sink and no one had Drano, so the housekeeper switched us to a new room and got us new keys. Lots of nice large grassy areas not next to busy roads to walk pets. Nice pool area, great breakfast, but mattresses on both beds were old and sunk in and needed to be replaced. Room was clean, as was carpet. Lots of places to eat and shop within walking distance. Very convenient and we would stay here again.

"Great location and BW!"

5
09/08/2017

An excellent experience! Staff and room were outstanding. Very accommodating and friendly. Especially great when you have a pet at only $10 for pet fee. Lots of restaurants and a Walmart within walking distance so a good place to stretch your legs after a long ride.

"Pleasantly surprised and impressed!"

5
08/08/2017

We just did an over night stay here while traveling. I selected the King Suite room because it was only $10 more. I couldn't believe the room! It was huge with a kitchen area - sink and cabinets. I was told it was just recently completed. The room was very clean and modern with a large flat screen TV. The breakfast was just as good with hot bacon, eggs, waffles, etc. Couldn't ask for anything more! I booked it again on our way back!

"Excellent staff, accomodstions and value"

5
07/08/2017

I read other reviews before I booked and we will put this hotel on our must stop on our annual trip to and from Florida. Staff was accommodating, clean and comfortable bed and area chock full of restaurants to pick from.

"Great I95 stop for dog and family"

5
03/08/2017

This was a very convenient stop for us during a move. There were a few restaurants within walking distance that had outdoor seating for our dog (Panera and Chik Fil A to name two - there may have been others). We were tired of driving and wanted to be able to walk to a restaurant AND take our dog since we thought he might panic being left in the room alone. The room was clean and the breakfast was ample and had fruit. Our room was in the back and faced a parking lot, a median strip, and then the Walmart parking lot. There was a lot of activity with other people and their UHauls but after 10:30 p.m. it quieted down.

"Great Layout for double bed room"

4
03/08/2017

Room has more a suite feel than a room, staff very helpful, & friendly. I would stay again. Breakfast was really nicely done with a good assortment of choices . I had not seen bacon included anywhere in a while!

"A pleasant surprise!! Awesome!!"

5
03/08/2017

In the past I've not even considered Best Western because I thought of them as cheap and old. Not anymore!! We've been traveling for two months now and have stayed at many different motels and hotels. Needing a place to stay for one night on our way home we found this Best Western. It was by far in the top five faves of our trip. Clean, modern, located right off I-95, friendly & helpful staff. Great rates!!! It compared in quality to hotels we paid triple for in other places. We will definitely be returning when we pass through again. We wish we could have stayed more then one night!!

"Cat loves to stay here"

4
02/08/2017

I always stay at the Best Western both going and returning from Florida. My cat just enjoys staying at the Best Western which makes the trip for me a lot easier. I have stay in other pet friendly hotels but he never rest all night but at the BW he just lays in the window looking out as if he was at home.

"My stay"

5
02/08/2017

Being staying here for 10 years when on business. Very comfortable rooms, clean, spacious, and always very friendly staff. The location is easy access to the highway and very quiet surroundings. Food and shopping very close.

"Excellent"

5
27/07/2017

CLEAN!! Friendly staff, pet friendly, and great breakfast. Lovely room, comfy bed and restaurants nearby. There are many within walking distance. Nice pool, many amenities. Good wifi. We will stay here again and stick with Best Western.

"AWESOME"

4
25/07/2017

I had an amazing stay even though it was only for one night. I would definitely stay here again. Always have a great stay at BW... Nothing To complain about. They location was perfect and the poll made it even better my kids had a blast.

"Excellent quality fair price"

5
21/07/2017

Excellent quality for a fair price. Clean rooms and a free continental breakfast. Overall a great hotel and would recommend. Nice outdoor pool and ample parking spots are available. Excellent quality and friendly staff!

"Best Western at it's Best!"

5
17/07/2017

As the late afternoon wore on, it was obvious by the sky conditions that a storm was fast approaching. We took exit 22 off I-95 south to get something to eat and take refuge from the storm; coming off the ramp we saw the tall Best Western sign and headed that way! "Brenda" checked us in efficiently as if she had been expecting us, and even printed me directions on how to get to the nearby KFC because she overheard us talking about wanting that. Just as we got inside with our hot food, the sky opened up and the rain was relentless.... but we were safe & dry & oh so comfortable! Thanks again Best Western!! Special thanks to Brenda & Beth!

"Working through NC "

5
17/07/2017

Pet friendly. People friendly. This motel is VERY clean. Convenient right off 95 with many places to eat and shop. The staff is wonderful, very pleasant people. The rooms are spacious and clean. Beds are comfortable as well. The pool is very nice. Can't comment on breakfast as I have food allerigies. But all comments before mine say it's good. Wether you are staying for one night or more, you won't be disappointed. All rooms are outside entry which is a plus for some people. Safe travels!

"Excellent Service"

5
17/07/2017

There is nothing negative about this hotel. It really is worth staying. Wonderful staff friendly and knowledgeable. Excellent room. Just great. I highly recommend it. Very clean. Just perfect after a long day of driving to come to rest here is very rewarding.

"Our stay at BW-Lumberton"

5
17/07/2017

All of our needs were met. Friendly, efficient reception. Clean, quiet, spacious, comfortable room. Great breakfast. Great morning workout at the gym nearby, even got to swim my laps. Nice, unique arrangement between the BW and that local gym. After traveling for eight hours, we were ready for a soft, uncomplicated "landing place". The young lady who checked us in was accommodating and anticipated our questions even before we had to ask them. Thus, our first night out was more than pleasant and set a nice tone for the rest of our trip.

"Summer vacation travel"

5
16/07/2017

We were traveling by car and needed a last minute nights stay that was on our way. Looking on my trusty Best Western App found one right on our path to our destination. I called last minute and a room was available. It was unexpected to get a King Bed with a couch and chair. A suite. The room was perfect. Breakfast was great. They even had a pool. Great place.

"lumberton Visit"

4
12/07/2017

The hotel lobby was very clean. The bed was comfortable. The free hot breakfast was very good. They offered free Wi-Fi. The check in clerk was very friendly, but did not offer me anything for my elite status. It was in a very good location for shopping and restaurants. It was very convenient to the interstate also.

"Woud not stay here again"

2
09/07/2017

In summary--cockroaches in room-- slept with lights on and I could not sleep--, smelled like smoke, staff very loud at 7am outside our door, smoking guests outside our door at 7am talking loudly with staff, breakfast was not good at all. Dog friendly which was nice but charged extra feed per dog--my dogs did not require any extra clean up. Very disappointed as I have always liked Best Western

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. We are sorry that you did not enjoy your stay with us. We are sorry that guests were making noise that early (our cleaning staff does not arrive until 8:30-9AM). We charge a fee for pets since the housekeepers spend more time cleaning in those rooms so that they are clean for the next guest. Again we are sorry that you were not happy with your stay but hope that you consider us again next time you are in the area.

"Dog friendly, People friendly"

4
08/07/2017

Dog friendly, People friendly Motor Inn near 95. Reliably good when we travel from mid atlantic to florida along I95 - its about halfway and we alwsys feel welcomed when we arrive, even late at night.

"Not my best Best experience"

3
06/07/2017

No elevator, almost drove away with this one issue alone. Lots of bugs around. Older toilet with flush mechanism issue. Musty smell in room. Live roach in room. Nice decorative touches for visual appeal, but the carpet was stained. I won't stay at this location again. Had we not been so exhausted, we would have driven to another hotel. Overpriced for what I got relative to other Best locations I've been to. Older facility that has been fixed up but could use more work. I would not suggest this room to family or friends. Room was second floor over pool area which had high chlorine smell. Usually indicates chlorine in water is too low. Lobby was "okay" but nothing special. This site needs more work to compete with surrounding competition. All in all, disappointing stay and grateful it was only for one night. Made note to not stay there again during my travels. Have been trying the Best Westerns out during summer travels and to see how well I would like the Rewards program. This one stay almost made me rethink all other planned reservations up the east coast.

Manager201, Public Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are sorry that you were not satisfied with us. We would have been glad to find a property for you that has an elevator but hopefully since there is only one set of stairs, it wasn't too much trouble for you. We are sorry that you did not like our nice pool area and also our lobby. Hopefully you are able to find a property that meets your needs better next time you are in the area. Thank you and we wish all the best.

"Awesome"

5
03/07/2017

The mangement and staff very courteous, caring and professional . Make you feel at home and like family. The food is excellent on breakfast hot/cold bar. I would recommend anyone to stay even church organzation . Good location to restaurant and interstate. Swimming pool excellent. I would close the swimming pool area in and make it a year round swimming pool and add a jacuzzi

"Awful"

1
03/07/2017

Pulled in late couldn't park in lot there was a buss blocking 15 spots after 2 hrs was able to park car in lot shady area looked like drug deals going down in lot people just hanging out in their cars had gas robbed from my car

"Great Stop"

5
27/06/2017

Lumberton Best Western is a great, affordable place to stay! The staff is friendly, helpful & pleasant in every way. The price for the room was excellent. Everything was new & clean. It is a great stop!

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for taking the time to review our property. We are glad that you enjoyed your stay with us and hope that you also were able to enjoy our great hot breakfast in the morning. We hope to serve you again next time you are in the area.

"Will Never Stay Here Again"

1
27/06/2017

We booked rooms 3 weeks in advance because my grandfather is handicapped and cannot walk up stairs very well. We get to the Best Western in Lumberton to check in and the girl tell us they have already given away the 1st floor non-smocking rooms. What's the point of a reservation if they're going to ignore said requests? After we help my grandfather get up the steps and into their room, we go to open the door to our room and the door keys do not work. We have to go back downstairs to get new door keys and the girl says "Did you have them near any credit cards?" Like somehow we happened to damage both room keys ourselves. After we get into the room, we come to find a large industrial fan blowing our out of the bathroom and into the room. I go to use the phone to call down and it's dead. So we go back downstairs and she changes our room. When we open the door to the new room we get hit in the face with the smell of cigarettes covered by some form of chemical smell as to hide the fact someone smoked in there. It was so bad our eyes were watering and and lungs were burning. We go back downstairs to tell the girl this room is not fit for anyone to be sleeping in b/c of this and she hands us a can of industrial cigarette smoke cover spray which on the back it says not to spray in closed environments, or breath in, avoid contact with skin and so forth. Finally I had enough and told her I want another room, which she gave us that seemed cleaner other than long brown hair on my pillow. I Have pictures of the can she handed us, and so forth to document the terrible service we received at this place.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. We are sorry that you did not enjoy your experience at our property. We try to do our best to accommodate requests but are not always able to fulfill them. On the day of your arrival, you requested two connecting rooms on the ground floor and unfortunately they were not available. We did have rooms on the first floor but they were not next to each other or connecting. At that time we would have been more than happy to have found you another property that met your needs. Since you chose to take the 2nd floor rooms and the other issues that you encountered, we did take off a rather large amount from your bill and believed that you were satisfied after this. Apparently we were wrong in this assumption and for that we are sorry. Despite this, we hope that you enjoyed the rest of your stay and our free hot breakfast the next morning. We understand that you may not stay with us again but wish you all the best wherever you choose to stay next time you are in the area. Thank you.

"I thought the room was clean except for the fact the the carpet in my room was damp in some places"

3
26/06/2017

The breakfast was good at the desk clerk was polite I just needed a place to stay to rest before traveling up North everything would have been good but once I noticed that the carpet was damp I couldn't wait to leave.

"Great motel"

5
22/06/2017

Clean, professional staff, updated carpet, rooms, very comfortable bed, roomy bathroom, great price, fantastic free breakfast staff could not wait to care for you to be sure you were pleased.. Can't wait to return in a month.

"Decent Stopping Place"

4
20/06/2017

This was an overnight stay for our family vacation. The staff is courteous and efficient. The rooms are clean. It's more of a motel than hotel and if your room is on the Walmart side it can be very noisy. The breakfast is okay not great, but it is kept well-stocked. The greatest negative were the bugs outside the room and the rather large spider inside the room.

"Saturday night stay en route to Ocean City MD"

4
19/06/2017

The room was clean, nice king size bed. All furniture had lovely granite tops. Site is walking distance to many restaurants and just off I-95. They accept pets and have adequate space to walk them. Overall a very pleasant stay.

"Back Again"

5
19/06/2017

Have stayed here multiple times and will continue to return when I am in this area. Love they have smoking rooms and they staff is awesome. They always take care of me when I stay here. Oh yeh they have bacon too....

"Stop over from Florida"

3
19/06/2017

Older Hotel, pet friendly, basically clean, very convenient off I 95 good area with many services. Beds could be updated. Hairdryer broken , standing lamp switch broken. This hotel is good for travelers with pets as they charge a reasonable fee for pet. The room could use some updating, but it was adequate for overnight stay. Being on the first floor with access to our car and walking our dog wax very helpful.

"Employees are great...room very clean"

5
11/06/2017

Employees are great, and my room was extremely clean. I loved the breakfast. I will definitely stay again.. also, a perfect location and close to everything. The bed was comfortable. It was a business trip for me, and this hotel provided everything I needed.

"Nice experience on the road from Maryland to Florida."

4
09/06/2017

The room was a standard room and was clean and well furnished. The hotel staff was very helpful. The area wasn't the best, but it was next to I-95 and near restaurants, so it was very convenient. It was also incredibly inexpensive!!

"A great simple motel"

4
06/06/2017

We have been staying here for the past 6 years. The location is great, they are pet friendly and don't charge outrageous rates for having our pet with us Make sure to get a room on the pool side; the other side faces a parking lot and Walmart and traffic at night can be noisy

"Pet-friendly"

4
02/06/2017

This is the second time we have used this property when driving south. Being pet-friendly is a must for us, and we were always very satisfied with our stay, The staff is very considerate and welcoming. We would recommend staying there.

"BW Lumberton"

4
31/05/2017

Alt hough an older hotel it has been updated tastefully. Rooms are large. Breakfast was good and staff quite nice. I noticed that they had an assortment of board games for guests, a nice touch for a 95 interstate hotel.

"Overnight Stay"

4
30/05/2017

Room was clean and fresh. Staff was friendly. I recommend a pool side room as it was very quiet. Breakfast was fine, but didn't like the eggs. Personal opinion. There was plenty of stuff to choose from. The bed was very soft.

"Traveling to Florida"

5
27/05/2017

We were moving to Florida with two vehicles, a dog, and pulling a trailer. The facility was easy to access and egress from interstate 95. It was clean, comfortable, and in a safe are near stores. One of the biggest plusses for us was that there was plenty of parking for our truc with a trailer. The staff were welcoming. Bed comfortable. Breakfast quite good. Would reccommend.

"Consistently Good Experience"

5
25/05/2017

The staff here are tops, and the rooms are clean yet dog friendly. We always try to stop here when passing through NC (except during the great flood last year!). We have never had any issues with this hotel and it's circled on our map permanently as our stopping place when driving North.

"No such thing as smoke free"

1
23/05/2017

This hotel had rooms labeled smoke free but they had clearly been smoked in regularly with air freshener attempting to cover the smell. Many breakfast items were out with no apparent attempt to refill them. We will never stay there again.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. I am very sorry to hear that your stay at our property was not up to par. Please note that this information has been passed on to our housekeeping staff. Due to the fact that we use convention ovens to prepare our hot items at breakfast whereas most places use microwaves, we understand that the wait time for items to be refilled can take a little longer. Despite your issues with our property we hope you do consider us again when in the area. Thank you.

"Great oasis"

5
22/05/2017

A good half way point. Do stop here while traveling on 95. It will not be disappointing and you will want to return. Oh and pets are welcome. We've never had less than a great experience here. Every one is very friendly and helpful. They appear to like their job.

"Helpful and Polite"

4
18/05/2017

We checked in at around 5 pm without reservations, the girl at desk said printer was not working and she would have paper work later. At 9:30 pm she called the room and asked if I could come down to sign paper work, we had already gone to bed after a long hard drive, in the am I spoke to a different clerk who had paper work ready for total of $101.12, which was fair price with AARP Discount. Breakfast of eggs and bacon etc was excellent, coffee was great, dining area was very neat and clean, room was spacious and clean, hotel was packed with guest, would recommend staying there again but for a better rate.

"Pet Friendly"

1
18/05/2017

I have stayed at this hotel quite a few times and unfortunately it is not as nice as it once was. The rooms this time were dirty and spider infested due to the gap under the door. We had to place a towel at he the bottom of the door to stop the insects from coming in. There are still pet owners not picking up after there pets as well. We will be going to a different hotel next trip.

Manager201, Guest Relations Manager at Best Western Lumberton, responded to this review
Thank you for your feedback. We would like to sincerely apologize for the issues you encountered during your stay at our property. We understand that you have stayed with us before and that this stay did not live up to your expectations. This is not how we want our guests' experience to go. Hence, we will follow up with our pest control company and also our housekeeping managers to formulate the best plan to ensure that this does not happen with any of our others guests. We hope that you will give us another opportunity to provide you with a better stay. Thank you.

"Pet friendly"

5
16/05/2017

I stay here at least 2x a year on my way to Florida or back to Maryland. Hotel is lovely. Rooms are well appointed. My main concern is that Bailey , my cock-a-poo, would have a great place to stay as well. When will other places realize the impact of being pet friendly will make on their bottom line and generate travel loyalty.

"Vacation"

4
12/05/2017

It was neat and clean and the beds were comfortable and the breakfast was good and plenty there and plenty of parking spaces and they are there 24/7 in case you need anything and restaurants are close buy and they are close to all exits.

"Annual trip"

5
11/05/2017

Nice place to stay> Pet friendly makes it a no brainer. It makes the travelling experience more user friendly.The breakfast area was nice and the food was very good.Conveinet for travelling on I 95 corridor.

"Very Nice Stay"

5
10/05/2017

Stayed overnight heading north in May. Room was nicely furnished, large with a seating area, frig, microwave, flat screen with good channel choices, bed was a bit hard for me, but ok. Room and bathroom were very clean. Towels were large and soft. Great hot water and pressure in shower. A bit noisy from the Walmart lot next door especially in the early evening with trucks running, but quieted down at night. Good eating choices nearby (walking distance). Breakfast was decent. Desk staff very pleasant and helpful.

"Very good choice for Snowbirds"

4
07/05/2017

This was our 4th or 5th stay while traveling from Florida to Massachusetts. The hotel is conveniently located off of 95 North with easy access for those of us traveling with pets. The rooms are updated and clean with everything you would need. Included is a breakfast buffet with plenty of choices both hot and cold. Front desk staff were very courteous and accommodating. I would recommend this hotel.

"Not really handicap accessible."

4
03/05/2017

I booked this trip far in advance. I wanted a handicapped room on the first floor with smoking. No handicapped rooms have smoking. So they offered me a king room instead. That's fine. However they put me all the way at the end of the building where there is no available parking. After dragging all my stuff to my room, my key did not work. It was a very long day and I was exhausted. Packed everything back up in the car and drove back to the front desk. I told her about the parking and she had nothing else available. I was quite concerned about the keys working the second time, but they did. The room was very comfortable and quiet. Sometimes you hear a dog barking but that doesn't bother me. The refrigerator could be colder. The bed was very comfortable, king size, five pillows, and thin blanket. I'm from South Florida and I immediately had to get two more blankets. There are workmen that stay there. They do hang out outside. Overall, it was a very nice stay.

"Will definitely come back!"

5
03/05/2017

I rarely give a 5 to a property but this one deserves it. No, it's not fancy, if that is what you are looking for. But it is a comfortable, clean motel with big rooms, comfortable beds, a decent breakfast and rates that are more than fair. Wifi was fine, too. What more can you ask for? There are outside entrances and I probably would have asked for a first floor room if I had realized that. But there are only two floors and at least we didn't have to worry about noise above us. It is easily accessible to the interstate (we asked for a room away from that side) and has restaurants nearby. It is also pet friendly and there were a lot of them around but we never heard any barking. This was our first trip from FL to Boston to visit our daughter but I know it won't be our last. So this could become a regular stop for us.

"Very nice, for the price"

5
03/05/2017

We have stayed here before and will again. Everything is wonderful and the full complementary breakfast is excellent. Lots of choices and easy to enjoy a nice carb/gluten free meal. The coupons in the coupon books at the border rest areas can save you money on the room rates as well.

"Snowbird"

3
02/05/2017

Nice basic hotel close to highway and good selection of restaurants. We have stayed there about 5 times over the past 7 years. Hotel however is starting to get tired and could use a renovation shortly.

"Cash works there"

5
02/05/2017

After going to one hotel in lumberton nc which would only allow us to stay there if we handed over our credit card, I was happy to find BW. Our card was hacked last year on our trip back from FL. We were trying to do cash only this trip. The person working at the BW night was so nice and I was registered quickly using cash. I did not feel like a crazy person wanting to use cash instead of a credit card! Breakfast was good and room was very spacious.

"Best Hotel off 95"

5
27/04/2017

Dog friendly, lots around area , rooms are quiet and clean. Breakfast is amazing eggs, bacon , sausage, waffles, fruit etc. also very clean dining area. Staff is friendly and attentive. There is lots of restaurant around area and shopping , which is nice to break up a long drive.

"Satisfied"

5
25/04/2017

This hotel we stay at whenever we are traveling to Florida and we always get great service , plus we have a cat , the hotel is very accommodating.thank you, it this survey is too long especially this part.

"Perfect stay"

5
22/04/2017

We needed a pet friendly place after a long drive. The stay was excellent. The state We needed a clean, comfortable, and pet friendly spot after a long drive. The best western totally filled the bill. It was a wonderful experience. Thank you!

"Very convenient"

5
22/04/2017

Right off I95 and very close to restaurants and stores/ gas stations. Even being that close to 95 the traffic noise you could hardly hear. The pool looked nice and was very private you could walk right past it with out noticing. The price is very good, a great value

"Overall"

3
22/04/2017

Bathtub stopper has no pull-up, water was in tub when we arrived. Had to get a knife to lift it out. This was in room 219. If it had not been for the a/c problem it would have been a perfect stay. We came off of 95 because of major back up.

"SC traveler"

5
20/04/2017

Excellent stay. Repeat customers. Reasonable rates. Courteous staff. Delicious hot breakfast. Easy check in. Easy check out. We have stayed here before,and will continue to stay here when in the Lumberton area.

"Home away from home ..."

5
20/04/2017

I stay at the Best Western in Lumberton, NC once a month. Never fails - clean room, comfortable bed - and wonderful staff. I'm always greeted at the desk with a helpful (and patient) individual. The breakfast staff, very accommodating and friendly. Those who clean the rooms are always helpful in whatever I need, and they do it with a smile and friendly disposition. Whenever I've needed tech/maintenance support - most timely and again, very congenial. I have recommended this motel to all visiting family from out-of-state. They all stay here and have had no complaints over these past years.

"Favorite hotel"

5
17/04/2017

I always stay at the Lumberton NC Best Western on my way to a Florida And back. The rooms are nice, clean, and comfortable. The staff is friendly and the breakfast is free be delicious. I would highly recommend this hotel.

"Non-Smoking Room? Buyer Beware"

2
17/04/2017

I checked in to room 127 on 4/14 after being assured at the front desk that this was indeed a non-smoking room. After emptying the car of my belongings I entered an attractive enough room that absolutely reeked of smoke.Outside the door stood two large stand-up cigarette receptacles that only added to the problem. I should have gone back and gotten another room but after traveling 12 hours and unpacking I let it slide. As a result I had an awful night and ultimately did not get what I paid for. Upon checking out I was told that this particular room was recently designated a "non-smoking room".It would have been nice if some effort was made to fumigate or otherwise mitigate the smell Before transitioning to non-smoking- this was clearly not the case. Too bad because there are dining options nearby and access to I-95 is close by.

Manager201, Guest Relations Manager at BEST WESTERN Lumberton, responded to this review
Thank you for your feedback. We sincerely apologize for the bad experience you had at our property. Our housekeeping staff has a number of tools at their disposal to eliminate odors from our rooms. We will discuss this issue with the staff and use it as a learning experience for them in order to prevent this from happening to another one of our guests. Hopefully you will still choose us in the future and give us an opportunity to provide you with a better experience. Thank you.

"One night stop"

3
16/04/2017

We were able to make last minute reservation so that was nice, and it accepts pets for small fee. I didn't feel safe because our late check-in was through a glass window and we had difficulty locking the door. Bed was comfortable. Room was ok clean.

"Great overnite stop on I 95"

5
11/04/2017

Friendly, helpful staff, convenient to restaurants and businesses surrounding the inn. Secure, well lit parking, quiet and peaceful. Walking distance to shopping, restaurants and convenience stores. One of my favorite stops when travelling.

"Great stay"

5
05/04/2017

Staff was friendly, especially Beth at the desk. Room was clean. Breakfast was ok. Location was convenient to shopping, and dining. Parking was also convenient. Had a special request which Beth made sure I was accommodated.

"Convenient lodging"

5
04/04/2017

We enjoyed our overnight stay while traveling to Florida with our dog. The room was very spacious and clean. The bed was quite comfortable, as were the pillows. We particularly enjoyed the hot breakfast in the morning (waffles, sausage, eggs, fruit, and yogurt).

"Quick stop"

4
03/04/2017

Always stop here on our way to and from Florida. Very reliable, room always neat and clean and Pet friendly. Right off interstate and plenty of food choices in area. Continental breakfast in lobby always ready early so we can get on the road nice and early .

"Great overnite stop on a long solo drive"

5
03/04/2017

I am an older female, driving alone with my dog from the west coast of Florida to the Baltimore area. I chose this motel because it was pet friendly and it was close enough for me to get home mid day on the second day. I stayed here last year and there was no question that I would stay again. Same place, next year! When my pup wanted to go for a walk at 3:15 AM, I was comfortable walking outside - the grounds are so well lighted.

"Good Location- Great bed"

5
23/11/2016

This was a road trip overnight stop. Easy access to and from interstate. Generally would prefer inside vs outside access to rooms but this was safe,secure and comfortable. This was and extremely comfortable bed, best of entire trip. Definitely will stay again when traveling in the area

"A Nice One Night Hotel"

3
22/11/2016

Nice enough for one night ... price was nice but the hotel did not "blow me away." I had low-pressure hot water in the outer faucet and the bathroom was quite small, otherwise, the BED was excellent. I would stay again for an overnight trip though.

"Nice place"

4
18/11/2016

Very nice front desk staff. We were exhausted and she was great. It is in a busy area and the rooms were outside access but it was reasonably quiet during the night. We had a large room and comfortable bed. We also felt safe and this is important. We will stay here again.

"halfway to FL"

4
14/11/2016

I stayed here 2 more single nights on the way from NJ to FL and back. It is right around halfway to Disney. The problem with the exterior doors to rooms is that there are flies in the rooms and it seems impossible to avoid. On both stops, they put up a sign for NO VACANCY. The first night, wifi would not stream but on the return trip it would. Breakfast is nothing special like a Hampton but they are friendly and attentive. I stay here because it is a very fair price, easy access to Rt 95 and rooms are clean. For a one night stay, this is perfect and the rooms are fairly spacious.

"Will be back when in area"

5
21/10/2016

Kudos to these folks. They were hit by Hurricane Matthew about 10 or 11 days before I arrived and just got water back the day of my arrival. Think they had power for about 2 days but still managed to take care of the quest and even had breakfast for us. I thank all the staff and I will be back when I am in this area for sure.....

"A Nice Stop"

4
14/10/2016

This was our second visit to this facility, and again we were just passing through, so only stayed one night. The staff is very friendly and helpful. The facilities meet our requirements of being fully handicapped accessible, including a roll-in shower. The breakfast is rather typical for today's “continental breakfast,” and is certainly adequate. The room, public facilities and breakfast area are kept very clean, and we can recommend this hotel. We were in Lumberton only a couple of days prior to the arrival of Hurricane Matthew. From news reports, the area was badly flooded, and even highway I-95 was under water for several days, so I have no idea how the Best Western fared. Hopefully, none of the personnel were injured.

"Horrible experience"

1
13/10/2016

Took so long to sign in because couldn't find our reservations. Wanted to charge us again. Still didn't return our money. The mattress was horrible, the bathroom floor was wet when we got there. We stayed in 5 hotels during our trip, this was the worse. Never again Back and forth between TripAdvisor and best western, never again.

"Great Hotel"

5
08/10/2016

Nice place to stay and very convenient for the project we were working on. I would strongly recommend this hotel and if ever in the area again we will be back. Clean and the service was great the rooms were very comfortable GREAT PLACE !!!

"Love this place"

5
07/10/2016

Excellent mid way point when traveling the East Coast.Easy to find when exiting I-95 Excellent value Clean rooms. Good tasty breakfast. Friendly staff. Lot's of options for dinner meals in the Lumberton Area.

"Very cordial stay"

4
07/10/2016

The staff I came in contact with were all extremely nice and welcoming. Albeit an outside property the room was well kept, clean and everything was in working order. I had an accessible ADA room and had to deal with the cheap shower wand, which wasn't too bad. The thing that stood out was having to sign on to the WIFI every hour or so. That's more the service providers issue though. But, the bed was reasonably comfortable, the pillows were fluffy and had good hot water.

"Good Little Hotel"

4
06/10/2016

Okay I admit, I'm a hotel snob. I like the crisp white linens and heavenly beds. I was not excited about staying here but we had our dogs with us and needed a place to stay as we traveled North on 95. This hotel is not fancy, but was extremely clean, the bed was not fancy but very comfortable and clean. Very Pet friendly. The employees were very friendly and our rate included breakfast. This was very affordable and I think an excellent value. I do recommend this hotel.

"Nice Place & Pet Friendly"

4
05/10/2016

Upgraded BW, better than most. Needed a pet friendly hotel with cat found pretty clean and comfortable. Beds good and shower hot. Breakfast typical but well done. Would recommend for short stay with pets.

"Another good night at BW"

5
02/10/2016

Friendly check in/check out (Brenda). Great breakfast, lots to choose from. Every staff member I encountered greeted me pleasantly. The room was very clean and spaceous. Plenty of places to eat nearby and good prices at the local gas stations. If I stay in this area again this will be my choice.

"Roach Motel"

1
28/09/2016

The last two times we stayed at the Lumberton Best Western we had to fight off roaches in our beds and room. Left very early in the am to get away from them. We gave an email report of the problem and only received the online review and survey to fill out. This was a very poor way to connect with us about our problem. We will not be returning to this location even though we have been staying there for a number of years.

"Great!!!"

5
22/09/2016

Very impressed with the nice room, especially since it is a pet friendly motel! Spacious room with separated living area, great bed, lots of green space to walk the dog! One of the best I've stayed at. Great find that I only picked because it was mid-way on our trip. Will definitely stay there again!

"Clean and Comfortable - wonderful valule"

5
21/09/2016

This Best Western surprised me. Since we were traveling with our dog, we were concerned the rooms would show wear and tear, and possibly smell bad. Quite the opposite. The room was impeccably clean and had no bad odor at all. The bed was comfortable and the breakfast very good. Overall, a very satisfying stay and I will stay there again.

"very clean a great place to stay with pets"

5
21/09/2016

TripAdvisor did a good job. we stopped with 2 little dogs .going to FL.in aug and we stopped going back home in sept. to n.j the room was clean and big the staff was excellent the breakfast was excellent It was 1 min off rt 95 plenty of restaurants and it had a clean pool.

"Best Two Diamond I've Stayed At-----"

5
20/09/2016

Based on previous review, we stayed here and were pleasantly surprised! The initial impressions wasn't great, however, as the parking lot was full of work trucks and the building was very plain. We had to wait in the check-in line for quite a while as the poor check-in lady was having problems with the keys. When we finally got to our room, it was spotless and everything seemed like it had recently been refreshed. I was pleased and surprised to see a separate light in the shower (even our resort room at the Marriott Barony Beach in Hilton Head didn't have that - see separate review). The A/C was quite and we could actually set the temperature. The bed was extremely comfortable. This was the opposite experience to the one we had on our return trip staying at the BW in Emporia, VA (see review). I would definitely stay here again

"Will return when in this area"

5
19/09/2016

I have stayed here multiple times and will return when I am in this area. Love they have smoking rooms available and I noticed they are also pet friendly too for those folks who have pets. Had issue with internet connection but the staff got me on phone with tech and they took care of me.

"Great place"

5
15/09/2016

The room was in perfect condition and the bed was mad comfortable. Loved this place. It is close to everything and you don't have to drive. The front desk woman was as nice as pie and even sweeter than a pie. Great place to stay!!

"Nice Hotel"

5
14/09/2016

Very nice hotel. I stayed here on a road trip South. The room was clean and the area quiet. Perfect for a good nights sleep while on the road. The staff were very helpful and efficient.I would stay here again.

"Very nice"

5
07/09/2016

What a very nice hotel. We reserved a king sized bed and the room was very big . It was clean and very comfortable. When we checked in they told us that they also offer a breakfast but because we arrived so late in the evening we over slept and missed it. So I can't tell you what was offered. We would stay here again.

"Great place!"

5
06/09/2016

Great staff, great room, great breakfast, great value! This site requires that II must have 200 characters minimum, even though I was able to get my point across in a concise manner. I hope this does it!

"Great place to stay"

5
02/09/2016

We had to change our plans due to car trouble and stop in Lumberton. We called ahead for reservations for an ADA room never expecting to find one, especially one that would accept us with our dog. Best Western was had availability with only a slight charge for our dog. We were thrilled to see the room. The front desk staff offered to help us with our bags, but it was not necessary since we had a first floor room and could park right outside the entrance to our room. It was a large room with plenty of space for both my mobility scooter and our 70lb. Royal Standard Poodle. He was able to stretch out on his own bed (we bring it with us) in comfort. The king size bed was comfortable and the bathroom was appropriately equipped with a roll in shower, shelf space, turn around space, etc. Most ADA rooms in hotels are passed off as such by putting a couple of grab bars up and eliminating the cabinet under the sink. This Best Western did it right. Other hotels put a single double bed in the room, they made the room large enough for a king sized bed. The bars were all there, too. This was one of the best ADA rooms I have stayed in since the enactment of the law.

"Very Clean"

5
01/09/2016

We are an older couple so a nice clean room is important to us, our room and bathroom was very clean. We didn't have a reservation so were thankful when there was a handicap room available on the first floor that we could just back the car up to the room and unload. Excellent service, we will stay there again.

"Most Improved"

5
29/08/2016

This Best Western is the most improved hotel that I have encountered on I-95 traveling between Philadelphia and Florida. Most hotels on I-95 obviously cater to customers that are one time visitors only. Does run down sound familiar? This recently renovated hotel breaks the mold. Great rooms, great price, great breakfast and pet friendly!

"family visit"

5
29/08/2016

every thing perfect. Beds could be a bit more comfortable, however, no other complaints. parking lot well lit. well displayed and presentation of breakfast. however, as stated bed mattress could be updated. located near restaurants, shopping . close to exit and entrance ramps of I-95

"Nice fine for last mintue reservation "

4
28/08/2016

Needed to find a hotel while traveling from Florida to Baltimore for a break. Also needed handicap easability and pet friendly. Called to check rate and talked with the nice desk clerk who handled all questions which helped in our decision to book with them. Got there and common spaces nicely done and clean along with guest room. Front desk helpful and pleasant. Pool just right for a cool off dip. Will put it on our "go to place" when we make our trip through out the year. Oh and nice choice of restaurants close by. Only one small suggestion is to put a bit higher wattage light bulbs in room for those with older eyes.??

"Nice peaceful night"

4
26/08/2016

Again, I was on the road from Miami to NYC. This time to deliver my work for my solo exhibition in Brooklyn. I was loaded down with paintings, photographs, drawings and equipment. I was simply beat. It got dark so quickly and it seemed like every bad driver was on my tail flashing lights, and I drive fast. So, I decided I was too tired and loosing my patience. I came upon the town of Lumberton. It looked like an interesting area and wished I could have spent two nights to check out the scenery. It was late spring so it was quite green and lush. I know I'll go back and explore the are again one day. However, the night I was there was simply wonderful. The front desk was nice, professional, friendly and extremely helpful. The bed was comfy, room was clean and the environment was pleasant. Great place to spend a night or two and go out exploring.

"Greatly improved Best Western"

5
26/08/2016

Spotless throughout, very pleasant decor, helpful staff, and decent hot breakfast. This is a new Best Western approach to the motel business and significantly changed our opinion about the brand. Superior value for the room, and took our 9 pound dog.

"A Great Place to Stay with Plenty of Restaurants in the Neighborhood."

5
25/08/2016

Clean, quiet room, friendly and helpful staff and a good breakfast . . . wonderful travel value. Lots of restaurants nearby and easy on / off for I-95. We have stayed here many times on our way back and forth between Florida and Connecticut.

"Clean with great parking, Very friendly staff and just a good location."

5
24/08/2016

Plenty of restaurants in the area to choose from. Eat in or take it back to your room and watch the nice huge flat screen TV while dining. Yes they have free HBO and a bunch of regular channels. Yes they have a swimming pool. Yes they provide a free breakfast and Yes I will stay there again.

"Unexpected gem"

4
20/08/2016

Traveling north from Georgia it was time for me to stop for the night. I found my self in lumberton NC. Luckily there was a best western there! I had no reservation but luckily they had a few rooms left. Unfortunately they were on the second floor and no elevator. But the climb was worth it as the room was awesome. Just like the pictures ! Bed was comfy TV was a big flat screen. But most importantly. The employees working there were simply amazing!! Kitt , madalyne, and the beautiful Kelly. They all made me feel welcome! I will stay here again on my way south!

"Pleasantly Surprised !"

4
17/08/2016

This Best Western came through with flying colors! Except for the noise from Parking lot in close by Lowes I would have rated it a 5! Very clean and recently updated. Highly recommend and will return next year from our drive back from CT to Florida. Just stayed 1 night on August 15th, very close to many restaurants!

"BEST Best Western"

5
15/08/2016

This place is fantastic. If your looking just stop and stay here. It is great. Absolutely the best Italian food delivery I have ever experienced. Rooms and staff are wonderful. Pool was very clean. Lobby was impressive. Breakfast was the best I have ever had. Just wish they put fitted bottom sheets on those really thick mattresses.

"Very Good!!!"

4
14/08/2016

Booked here with the dog as our usual stop In Fayettville was overbooked. Very nice room, breakfast and easy on and off 95. The Friday evening front staff lady was - Perfect & Wonderful! Got us the room needed and told us about the Smithfield BBQ place right across the street for dinner which was GREAT! No problems at all and would stay again happily.

"Solo lady with dogs"

4
13/08/2016

I had a terra experience with this hotel, so much so that I think it will be my go to hotel for future trips to florida. I have 2 dogs and one is aggressive with strangers. By calling ahead I ensured a room on the ground floor in the back and it worked our perfectly. The hotel called and confirmed my reservation the day we were arriving and the area in the back leads to open grass where my dogs had no problems with spontaneous interactions with other people and dogs. The hotel is located near restaurants, a Home Depot, and a Walmart... All in walking distance. Also, at night it was quiet and we weren't disturbed by outside noises. Breakfast is also included and there is a pool if you'd like to swim.

"Terrific Dog Friendly Place"

5
12/08/2016

We stayed here August 5, 2016 and had a great experience. Traveling with a Senior dog we called ahead and asked for a room on ground level. When we arrived we were pleased with a clean, cool, ground level room. The staff were polite and very friendly. The room was large with marble upgrades, microwave, and fridge. .Another plus it was near a grassy lawn. Thank you to the Best Western Lumberton!

"It was a pleasure after a long day of travel."

4
10/08/2016

Very positive experience for both me and my pet. The room was is excellent condition, smelled clean with a comfortable bed and clean bathroom. Very helpful staff! I arrived later than was expected and they assisted me in getting something to eat.

"Traveling to Florida stopped in NC"

5
08/08/2016

Outstanding.....clean, good Southern Hospitality, comfortable well appointed rooms.....great breakfast choices.....great place to stay!.....Easy exit off I 95.....resturants and gas stations nearby...will stay there again on our way back .......it is Pet friendly also so for anyone with that concern it serves the purpose,,,

"Not Best Western Quality"

2
08/08/2016

This hotel was very disappointing. It is quite run down and could use more than a coat of paint to bring it up to Best Western standards. We also had a drunk man knocking on our door 3 different times during the evening. This made my daughter and I feel unsafe.

"Satisfactory"

4
05/08/2016

We stayed overnight while traveling from NY to FL. We found this hotel to be convenient from the highway with places nearby to grab a quick dinner. Our room was adequate although smelled faintly of cigarette smoke. Overall, the hotel was very clean, the staff was very friendly, check in and out was easy, and the complimentary breakfast was perfect for our early start the next day.

"great stay"

5
02/08/2016

I was so pleased walking into this room. It was inviting, clean, big. I believe it was newly renovated and I hope they keep it nice. We brought a dog and I didn't feel she was sleeping on a disgusting rug as in other places. I slept well feeling that the room was clean. Breakfast was good. Waffles, eggs, sausage, along with cereals and bagels. We will definitely stay here again.

"?Questionable? "

3
28/07/2016

Somewhat disappointed in my stay at this Best Western. Easy to get to off interstate. Room was clean and comfortable, with beds, sofa, frig and microwave. Breakfast great. Staff was goodOnly problem another guest had his semi-truck run all night outside. Very noisy.

"Overnight Stay"

4
26/07/2016

Front desk personnel were very friendly and helpful. Breakfast was nice except for pre-cooked eggs. The bed was somewhat soft for me but my wife thought it was fine. The TV was slow to respond to the remote.

"Great location"

5
25/07/2016

Clean large rooms. The swimming pool was nice on the hot day. Breakfast very good with lots of options. Located near many restaurants, stores, easy on/off the interstate. The staff was very professional and helpful. Pet friendly with a safe area to walk our dog.

"Exceptional..."

4
24/07/2016

This was our midway stop over for a NJ to Florida trip. Check in was great, Kit the desk clerk was incredibly nice. Room was immaculate and bed very comfortable. Brenda at the front desk in the morning was very sweet. Actually both front desk people Kit and Brenda are just who you want to encounter when traveling. If we do this trip again we will stay here for sure just ask for a room NOT facing Walmart. Not that bad but there is a bit of traffic noise from their parking lot nearby. The most important factor that can't be minimized is the room was the absolute cleanest . Kudos to the staff at this Best Western.

"This is a 10 star hotel if ever there was one !"

5
20/07/2016

I stayed with family here. We had two rooms. There isn't enough space to tell how amazing it was. I've recently been in Disney and best western of lumberton is beyond better. I'm serious! Get a room here. It's clean, well decorated and friendly. Amazing property. I'll be back. Great value too. We used our AAA rate.

"Another great stay"

5
19/07/2016

We have been coming to this Best Western for 4 years, about 4 times a year for a weekend. The staff Is great, rooms are big and comfy. Many dining options within walking distance. Right off I-95 Staff called us when we were not checked it at 7pm to make sure we were ok. A great find

"Will be back when in area for sure."

5
19/07/2016

First time at this location but have stayed at many other locations across NC, SC and GA. My experience was very good and I will be back to this location when I am in the area for sure. Very clean. Friendly staff. The breakfast attendant(Angel?)was very nice and helpful.

"Such Value for the Price!"

5
19/07/2016

I would highly recommend this property if making the drive between Florida and the Northeast. This (pet friendly) hotel was clean and comfortable and has everything anyone could need within walking distance including a Walmart and many restaurants. What a great hotel.

"Nice Location for a stop over!"

4
12/07/2016

Travelling from Dc to Savannah. We usually split up the drive to give the kids a break and decided to try this hotel. The area is great for a stop over since it's right off the freeway and has plenty of places to eat and pick up the stuff that all families forget to pack or run out of on family trips. We booked a non-smoking room and when we checked in they had a great room near the pool on the first floor. The room smelled so badly of smoke that even the kids complained. We couldn't tell what was worse the smoke or the stuff they have to use to try and deodorize. My husband went back to the front desk and they had found us another room immediately right next to the first room. A person from the hotel also called housekeeping right way because even before we unpacked the rest of the car they were working on the problem room. I have never seen a hotel work that fast in ages. And then best yet they called us about 20 minutes to make sure we were settled and to find out if the new room what we were looking for. Awesome customer service. Breakfast was fine. Husband loved the waffles. Kids love cereal. Enough of a meal to make it to lunch The only downsides were the pool maintance -- a lot of leaves and dirt at the bottom of the pool-- and the kids in the room above us yelling, screaming and jumping from what we could only guess was the beds to the floor. Eventually they stopped and so it wasn't a big deal. I know they are working on replacing many items because the day we were leaving about 20 sofa sleepers were shrink wrapped and being delived to the king bed rooms. This room is great for families with kids that need to a place to stretch out and relax in comfort after the close quarters of a mid-sized ride.

"Vacation"

5
10/07/2016

The hotel was very clean and the staff was very helpful, this was not the first time and both times it has been a positive experience. The value is very good and the location is very good, the nearby restaurants are with-in walking distance. Very good value.

"Reliable and Clean After a LONG Drive - Hassel Free"

4
06/07/2016

The check in was so easy; very nice after a long drive from NJ heading south to Florida. I traveled with my two small dogs - paid a nominal fee per dog. The room was already so cool and comfortable upon entry, clean room with all the appropriate amenities available and easy to find, plenty of space with a sitting area at the front of the room, a table to do business and available lighting if needed.

"Impeccable "

5
30/06/2016

One night stay on our way back to Florida from New York. We got call from Alice confirming we needed a crib on the room and approximate time of arrival. Room was clean and fresh, amenities were in order and check in was quick and professional. Thanks Tara for confirming any needs at the desk. Your smile at the end of a long travel day was especially nice. The Room was perfect. The staff and management of this hotel could show the best western of battlebourough how to keep guests coming back! We usually go out of our way to stay at this Best Western. So far we have been here 8 or 9 times Angel at the breakfat area was once again a professional at recognizing guest needs and assisting them. Great ecperience.

"Beware"

2
25/06/2016

First off when we got there after making reservations 2 months in advance they threw us on the second floor with a handicap person that couldn't get up the stairs knowing but second we get into the room and it smells completely of smoke even though all rooms are supposed to be non-smoking we figure out why because everybody smokes out in front of the doors and what happens is all the smoke comes in the air conditioning goes into the room the noise and that place was crazy the bathroom was disgusting so no I would never stay in this hotel ever again

"Great Hotel on the way to/from FL"

5
22/06/2016

We stayed here on the way back from FL after a long day's drive. The front clerk was extremely helpful in checking us in and answering our questions, got us an extra blanket and made sure we were comfortable. Our room was clean and spacious for 4 people with 2 comfortable queen beds (much nicer than those tiny full beds at other hotels!) The area by the door and window had been made into a sitting area with a sofa, coffee table, work desk for a computer and an executive type office chair. There was a nice microwave and nice sized mini fridge. This was within walking distance of Chick-fil-a and other restaurants, as well as Walmart and Lowes. The breakfast was good with a nice selection of cereals, donuts, toast, waffles, eggs, sausage, coffee and juices. Would like the option of running the fan on the cooling unit even if the compressor isn't running. it gets very stuffy in the room at night with 4 people sleeping and snoring away!

"Great hotel for traveling with pet dog"

4
18/06/2016

Very clean hotel which will take dogs, We were charged a $10/ night fee for having the dog with us. No hotel smells which was awesome, no mold, cigarette, odd smells. Greatly appreciated. The breakfast had bananas, peanut butter, bacon, sausage, good orange juice and OK coffee. It worked for us. Will make this our go to hotel while we travel between NYC and Miami

"A Great Slumber in Lumberton!"

5
18/06/2016

If you are looking for a well-run hotel, with courteous staff, clean room, very comfy beds and all at a great price, then the Best Western Hotel in Lumberton, NC. is for you. We checked in in late evening almost 10pm!) with no prior reservation and we were given a good room and quick, friendly service. My husband and I ONLY stay at Best Western hotels - mainly because we know that we can depend on them for good, clean rooms, comfy beds, excellent amenities (FREE breakfast!) AND friendly service - always with a smile (and a smile goes a long way with us these days!) During our one night stay, they were in the process of brand signage change and some renovations, but it really didn't negatively impact our brief stay at all. We were so tired from driving from northern NJ that day, on our way to Key West, FL., for our 25th Anniversary, that we slept very soundly. :) A GREAT hotel for a great price!

"great location and great value"

5
17/06/2016

Tons of great eating establishments within walking distance plus the convenience of a Walmart and a Lowe's (also within walking distance). Staff really gave us a southern charm welcome and had answers for all our questions about attractions and venues in and near Lumberton as well as Myrtle Beach. No noise, no disturbances, no hassles. VERY nice breakfast with a better than average selection. Everything you want in a moderately priced hotel!

"Perfect stop to rest "

5
14/06/2016

We often travel up and down the East coast and have definitely found a perfect place to stay in NC! During our many stays here we have never been disappointed. The cleanliness of the rooms and friendliness of the staff is outstanding! The breakfast is set out as though you have entered a local breakfast house. The location is perfect for the traveler looking for easy access off and on from I-95.

"Good stop that allows pets"

4
13/06/2016

We stayed here for the first time on our way from FL to NY. I was drawn to the good reviews on Trip Advisor and the fact that they allow pets. The staff was VERY friendly. We arrived late around 10:00, and left at 8:00. The room was clean, and the bed a little lumpy. However, we slept decent because the air was on full blast cold. We did here a few dogs every now and then, and you can sometimes hear the traffic from the street and highway. It's more of a motel feel because all of the rooms are outside. We would stay here again if we brought our dog again. There's also a lot of stores and fast food nearby including a Starbucks!!

"Nice Property"

4
12/06/2016

We stayed at the Best Western in Lumberton, NC enroute to Myrtle Beach. Our room was clean and roomy. There was a mini-fridge, microwave, and free wifi. The bed was very comfortable. The hot breakfast was very good with a wide verity of items. We'll stay there again!

"Coming and going to Florida"

4
10/06/2016

We have stayed here several times on our travels to and from Florida. They allow dogs which is great for us as we go no where without him. Super staff. Good breakfast bacon, eggs, cereal, waffles all are fresh and good. Will be staying here again.

"nice stay"

4
10/06/2016

we had a nice and pleasant stay.We stayed in one of the pet friendly rooms. We where very impressed it was very clean and very nice, not like some other pet friendly hotels. The only critique that I have is that there was a $20 fee per pet. :( The staff is very friendly and helpful . The location is very good lots of choices of restaurants around.

"Excellent Stopover"

5
05/06/2016

At halfway point between NY and FL, the Best Western, Lumberton provides the ideal break for the trip. The accommodations and service are outstanding. We have made this our stopping point for quite a few years, and each stay has been better than the last. We really enjoy the breakfast, and have fun making our own waffles.

"Lumberton Best Western"

5
03/06/2016

super place to stay.Clean, good food, great staff and rooms. close to rte 95. Starbucks close by, as well as all kinds of places to eat. Directions very clear from staff and they go far out of their way to help. The rooms are very,very clean.

"my trip home"

5
03/06/2016

We Stopped at this motel due to seeing roadside adds.We found the room very nice and all of the staff was very friendly.The room was very nice and we will stay again on our trips. They had a great shower and the breakfast was very good, as well as the young ladys working it

"Dirty rooms"

2
02/06/2016

This facility was smelly, dirty and there were smokers all over in the rooms and out of the rooms. Most business have a designated smoking spot for patrons and it is not in the rooms or directly above the rooms below.

"STAY AT BEST WESTER (LUMBERTON, NC)"

5
27/05/2016

My grandson, mom & I had a wonder stay at this Best Western and was very pleased with the room, the staff, and the service received. The room was spacious & had a living room section that was a pleasant surprise. We did not expect the rooms to be as spacious. We slept comfortable and had a great breakfast. The employee preparing the breakfast items was very sweet and pleasant. She was attentive to all who came to eat breakfast. The staff at check/in and check/out was just as pleasant. We all enjoyed the stay!

"No emergency lighting"

2
25/05/2016

We were in our room ready to unpack when the area experienced an electricity blackout. The hotel had no emergency lighting system. We had to leave the hotel using our own flashlights. The staff offered no assistance to us or others. This is a danger to all who stay here. We had to find other accommodations for the night.

"One of the Best Best Westerns"

5
24/05/2016

This Best Western not only had great staff that went above and beyond. Asking how our stay was in the morning after and making sure that there was nothing that we needed. They also made sure you were happy with the breakfast and choices provided. It was also very clean and the beds were comfortable. We would definately stay here again.

"Good Location"

4
18/05/2016

The motel is well situated just off I-95 at exit 22. This exit seemed to have more of the upscaled motels than the more southern Lumberton exits. Right next to the BW motel was a super Walmart. The motel was out of the lower priced coupon book deals. Our room was $100 - more than we usually pay for this annual one night on the road while heading north trek. It was worth it after a 600+ mile hard drive. The room was large with a usual size area for 2 large beds, night stand, dresser, TV and another area for a love seat size couch (not a pull out bed). The shower/tub & toilet area was small but adequate. The sink with hair dryer was outside the toilet area. The small refrigerator did not have a freezer section. The reception staff were very friendly and helpful. Free newspapers were available. The included breakfast was very good -- yoghurt, bacon, eggs, juice, little muffins, and more. Since we were tired we went to Walmart, bought salads and fruit and returned to "dine" in our couch area. But there were several inviting looking restaurants within walking distance. We were on the Walmart side of the motel and did not hear any traffic noise during the night. The motel is far across the parking lot from the store.

"Great Pet Friendly Hotel"

5
17/05/2016

This hotel is one of our favorite stops on the way from Florida to Maine. We travel with our pets and this place is very welcoming to all our family members. Seems to have been recently renovated, so our room was fresh and clean, and the bed very comfy. There are plenty of options for dinner, and even Walmart next door if you've forgotten something for your road trip. Thanks to the friendly staff for an enjoyable stay...see ya'll next time!

"Great place for one night."

5
11/05/2016

Lets say this, room was large. Small couch, two queen beds. Bathroom was clean, staff was extremely helpful. I arrived late and was well taking care of upon arrival. It is pet friendly and honestly i did not even hear another pet. Even though Walmart was right across the way, the noise was not a problem for us. Breakfast was good, they offered the standard fare and was fine for a quick meal.

"Nice Stay, Central location !"

4
05/05/2016

This is my second time staying at this hotel. I had a first floor double room. It was very clean, and up to date. The staff was very nice, and helped with directions ! Tip... Stay on the non Walmart side if noise is a factor for you. This hotel is very centrally located ! Will stay again when I am in the area !

"Nice stop on I-95"

4
04/05/2016

The room was large, with microwave and small refrigerator, sitting area with sofa, lamp & coffee table and the beds were very comfortable. The breakfast was very good, many choices and filled us up for our long day of travel back to Florida. We liked being able to park our car right in front of our door, be sure to ask for the first floor as there are stairs to the second floor. This is a pet friendly hotel and we did hear a dog barking in the middle of the night which woke us up several times but wasn't a big deal. The staff was very friendly and recommended restaurants, the Ruby Tuesday was very good. We will definitely stay here again!

"NOISE NOISE NOISE"

3
03/05/2016

The Walmart parking lot that abuts the Best Western property is much too noisy. Drag racing, loud music, noise all night long. The hotel itself is clean, employees friendly, but the noise is just too much to deal with.

"Excellent Service"

4
01/05/2016

This hotel is an excellent place to stay for rest and relaxation. There is some construction going on which is beyond the property's control, however, there is no noise during the evening; the staff are extremely solicitous, and the hotel is pet friendly. The wifi was somewhat spotty early on, but the staff immediately remedied the situation. The wifi status put a damper on my stay as I needed to get some work done, but as I said, it was fixed. There is also no printer available for guests, if you require that amenity. All that said, the quality of service can't be beat, and I'd stay there again on leisure travel.

"Caring Staff"

5
28/04/2016

The room was clean, spacious and comfortable. The breakfast area well organized and ample offerings. We left something behind and Shirley went above and beyond to locate the item and mail it to us. Now that's exceptional service!

"Fits into our travel plans"

4
27/04/2016

We travel up and down the east coast from Florida to NY and back, this location is perfect for our needs and it is very pet friendly which we need. I highly recommend it, its easy on easy off I-95, there are many resturants and gas stations near by

"A good and convenient place to Stay in Lumberton"

4
25/04/2016

The staff were friendly and courteous. The rooms were clean and the beds were comfortable. Plenty of room to walk a dog in the grass surroundings (which were mostly clean of dog poop) The breakfast was pretty good (liked the addition of fresh cooked bacon - which they previously did not have).

"Nice hotel for overnite stay"

4
25/04/2016

Hotel was clean and comfortable. Breakfast was typical of BW hotels with a pretty good selection. Bed was comfortable and internet service was good but not great. Service was good and I would recommend this hotel to others and stay there again.

"April 2016"

5
21/04/2016

Excellent over all! Very good breakfast! Well situated near the 95 and Wall Mart and restaurant. Always stay there for the quality. Great price with coupon found in welcome center. Staff very friendly....

"Another Great Experience at Best Western"

5
19/04/2016

Nothing worse than driving I95 and needing a night's rest. We know that when we arrive at our Best Western in Lumberton everything will be as it should be. It is comforting to check in, and rest well so we can continue on our journey. Since we do this trip several times a year, that is very important. Good job, BW.

"Stay"

3
19/04/2016

Upon arrival in the room, the door was not locked so I entered carefuly to see that everything was a mess. Like a tornado had been in that room, Beds were upside down, a lot of thing broken. There had been vandalism in that room. I do not understand that a staff member who where expecting us could not be awarw of the problem before our arrival. They gave us another room, but it was smelling old cigaret and I had to take an antihistamic pill not to sneeze.

"a lasting relationship"

5
17/04/2016

My wife and i have been using Best Western Hotels for ten years now and we have not had any bad experiences in those ten years We think the Best Western Plus Hotels are over priced.For the amount of money you have to pay for one night stay is outrageous.You can get the same amenities at a regular Best Western Hotel for a lot less money.

"Great place to stay with dogs (or without)"

4
16/04/2016

Looking for a place to stay with your dogs that is right off of I-95? I spent the night at Best Western Lumberton NC. It was very clean. The bed was comfortable. They don't charge you as much as other hotels to include your dogs. Hospitality is classic Southern Hospitality. Breakfast is a simple do-it-yourself deal, but perfectly adequate.

"Very good hotel"

5
13/04/2016

We had a very nice stay. Room was clean and well decorated. The hotel is well situated, close to main roads. We always appreciate the microfridge it's much more convenient for us. We can refer this hotel to everyone.

"Very Noisy"

2
13/04/2016

Unfortunately our room had a loud noise coming from a bathroom fan in the unit under us which ran all night. We noticed that the air conditioner was also running in that unit which led us to believe they were trying to remove some moisture or odor. When we brought this to the attention to the staff in the morning they completely ignored us. In fact it was hard to get their attention to give us our bill.

"Very Nice Hotel stayed with a dog"

5
12/04/2016

Stayed at the hotel on our way back from Florida. Stayed her with my Golden. He was welcomed when we checked in at hotel. Room smelled really good and was REALLY clean. Nice grassy area around hotel to walk dog. the hotel was right off of I=95. Breakfast in the morning was very good. Overall a very good experience. I am always afraid to stay at a dog friendly hotel but not this one. A+

"Certainly would return"

5
11/04/2016

Very nice experience. The bed was 100%comfy- a must! Breakfast fairly complete and well presented. Staf was very friendly and helpful. Can't ask for more. Will plan to return next time we are headed South.

"Awesome Place to Stay"

5
11/04/2016

I travel up and down 95 a few times a year and I ALWAY stay at Best Western. This one was AWESOME. From check-in to breakfast the next morning. This was one of my favorite Best Westerns. Very clean room and the staff went out of their way to help me.

"Reliable quality and pet friendly"

4
09/04/2016

WE have stayed at this BW several times while visiting relatives in the area. Service and quality have been consistently good over the last several years. Rooms are quiet, comfortable and clean. Breakfast has been constant was well. There are several chain restaurants on the area as well as a Harris Teeter grocery store. Best of all, it is pet friendly and there is a nice dog park near by. Ask at the desk for directions. We will return.

"great stay"

5
07/04/2016

We've have stayed here many times. this is a great place to stay. the hotel is very nice and it has free hot breakfast. It is pet friendly and there are many places to eat close by and wal-mart is right there. friendly staff.

"Great Place to Stay !"

5
04/04/2016

Was pleasantly surprised ! We have stayed at this location on other trips but something has changed for the better. The staff was much better, the rooms cleaner and it was just a far better experience this trip ! I will definitely be staying here in the future !!

"Smoke Smoke Smoke Smoke"

1
04/04/2016

Asked for 2 non-smoking rooms. Confirmed that they were NON smoking. Arrived to last 2 rooms. Sorry only smoking left. REEKED to the point that I could not possibly stay and advised the other couple. Also, being allergic to cars/some pets, was told that ALL rooms have had pets at some point....what??? Children with allergies, asthma? We went across the street and luckily got 2 rooms at Holiday Inn. No smoking in any of their rooms.

"Mattress would be unacceptable in a homeless shelter"

1
02/04/2016

We stayed at the Best Western in Lumberton, NC for a night in March during a trip to Florida. We had stayed there before and it was always satisfactory. We got there in the late afternoon after driving for almost 8 hours. The room looked great. It was clean and appeared to be in very good condition, perhaps recently renovated. We unpacked our car and went out for dinner. When we returned in the evening and pulled the covers back on the 2 queen size beds we found that the mattress on one of them sagged about 2" in the middle. We replace mattresses before they get that bad. We were startled to find that the other mattress had a sag of close to 6" deep. We hadn't noticed the problem earlier because the covers were stretched drum tight over the sagged areas. Even after all that driving and being very tired it was impossible to sleep on the one bed because it was like sleeping on the side of a steep hill. In the past 58 years of travelling we have never seen beds as bad as these. On the way home from Florida we found a nearly new and far superior hotel nearby on the west side of I-95 in Lumberton in the same price range as Best Western. If you do stay at the Best Western in Lumberton check your beds ASAP so you might be able to change rooms if necessary. One positive; the coffee in the breakfast area was excellent.

"The Florida Exodus"

5
02/04/2016

If you're making the drive north on Rt. 95 after spending the winter in Florida, be sure to stay overnight at the Best Western in Lumberton, NC. The rooms are extremely comfortable and clean and the staff is very accomodating and professional. It's our favorite stop after spending hours on the road!

"Dog Friendly"

5
31/03/2016

Stopped here on the way to South Carolina for one night. Hotel is very dog friendly, no restrictions to size of dog, very low pet fee. Great place to walk the dogs around the hotel which was well lit for night time walking. Room was large and very clean. It's hard to find a nice hotel when you are traveling with pets, but this one fit the bill perfectly. Will definitely stay there again on my next trip south.

"Nice Best Western for overnight stay"

4
30/03/2016

Very pleased with our accommodations. The room was clean and offered all the amenities needed. The front desk clerk was helpful and cheerful. Breakfast was great (eggs, bacon, sausage, waffles, etc.). I would consider staying here again when we travel.

"Best Western I wouldn't stay any place else"

5
28/03/2016

This is the best hotel. The rooms are spotless with out the smell of cleaners. It's very quiet, not like the cheap hotels that you can hear the neighbors running water. No street noise. I feel very safe here. Beds are very comfortable with lots of pillows. Staff was great even at 6 a.m. Very nice free breakfast with eggs and bacon to bananas and yogurt. I only stay at Best Westerns.

"Front desk went the extra mile"

5
25/03/2016

Thought I had made reservations for Friday night using the Best Western app. I didn't find out until I got to the hotel that I had booked the wrong night and of course the hotel was full. The front desk clerk, Kit, was very apologetic. Just after we left the parking lot, Kit called me. She had a cancelation and was giving us the canceled room. She went the extra mile for us and it was greatly appreciated. The room was clean and the beds were comfortable. Kit even brought us an extra blanket and sheet for my sister.

"Overnight layover on my way to New Jersey."

5
25/03/2016

Nice clean room and bathroom. Very convenient having a fridge and microwave in the room. Too cold to go to the pool but looked very nice. Nice morning breakfast in the lobby. Side that faces WalMart is a little noisy in the early evening but gets quiet after 11 or so.

"Hotel stay in Lumberton, NC"

4
22/03/2016

This Best Western was very good and we were happy with our stay. The breakfast wasn't as good as another Best Western we stayed in in TN but it was enough to get us on our way. Check in was easy and check out was easy. Room was clean and those are the things I look for in a hotel.

"A great stop on the way home from Florida"

5
20/03/2016

We were not sure where we would be spending the night but a pet friendly motel was necessary. We lucked out by selecting this immaculate Best Western. The hotel staff were kind and accommodated us in a first floor room where we could pull right into a parking space in front of the door. This made transporting the dog crate from the car to the room very easy. The room was spotless, as was the Breakfast area and even the parking lot. There were also plenty of places in the area to grab a quick but hearty meal before turning in.

"room assessment"

3
15/03/2016

Mattresses not comfortable Much noise from workers who were staying there and were drinking beer that night outside the room in the back of their vehicles. There was no internet in the room. Breakfast- eggs were horrible.. served like a pancake...

"Took wonderful care of my group"

5
14/03/2016

I travel frequently for pleasure, but I also serve as an advisor for a college group that does community service on their break. My group arrived early and well ahead of me. They were treated with courtesy and their rooms quickly made ready. They described their experience with superlatives, making my job easy. I'm so glad I had them stay at the BW in Lumberton. The hotel also assisted with our group dinner reservations in town. Thanks!!!

"Want a good night's sleep ?"

5
13/03/2016

Great stop over hotel on trip from Palm Beach to New York with reasonable rates ( get coupons on line from Lumberton Visitors Bureau ), easy access from I-95, very clean and super comfortable beds. Ask front desk about all the local restaurant choices ( great ribs at near by Ruby Tuesday ).

"Great Value"

5
12/03/2016

This is an excellent place to stay enoute to Florida from Pennsylvania. Easy access to I-95. Friendly staff, clean and comfortable accommodations, good breakfast....everything expected for a decent price.

"double billing."

2
11/03/2016

amongst the other reasons I would not stay at this hotel again, there is the problem of being double billed for a single night stay. the air condioner was loud and noisy preventing me from a good night sleep. I asked for a non smoking room and was given a smoking room.

"Great "

4
10/03/2016

Great stay.Front desk very friendly. Nicely remodeled,very comfortable beds.Only con was breakfast Sunday morning ran out of hot food and said it would be a 20 min wait.Also had to get the room cards reactivated twice.Everything else was great.Great location.

"Great place to stay on your way to Florida"

3
07/03/2016

I stayed here on my way to Florida. It was very easy to find off of rte 95 and they are pet friendly! The room was clean and comfortable. Shirley at the front desk was friendly & extremely helpful! I would stay here again!

"very nice"

5
06/03/2016

this is a very clean remodeled hotel with all the desired upgrades. It is near numerous dining and shopping options as well as a Walmart. Friendly staff. Easy on and off the interstate. Park at your door. Great price.

"A fine regular hotel/motel "

5
04/03/2016

Clean and comfortable. Eggs, bacon and a waffle-maker! Would definitely stay again. That's all I have to say, but this website demands at least 200 characters, so here goes: ;xxxxx;xxxxxxxxcxxccccxfv ft CH u r DC car g by j nm Jeff v

"Best in Area and very well done."

4
03/03/2016

Aside from poor lighting in our second floor suite, our stay with doggie was fine. Breakfast is motelly. Price of room was good...senior rate..but a bit higher than rates at other motels. That's OK. Best Western earns higher rates..

"Keep driving"

1
28/02/2016

When I arrived at the hotel there were 2 women standing at the intersection begging for money from stopped cards. This was adjacent to the hotel property. I was on the 2nd floor and had to carry everything up and down 2 flights of stairs. It was the noisiest room I've ever stayed in. There were trucks so loud that the room shook going all night long. I think I maybe got 2 hours sleep. I mentioned to the desk when I was checking out and the woman said yes that side ( which adjoins the Walmart parking lot was noisy. She said the other side of the hotel was quieter. For over $100 for 1 night it was clearly not worth it.

"Lumberton NC Best Western"

5
28/02/2016

Have stayed many times on way to FL, great rates and room. Always travel with a pet, and the room very convenient to many restaurants and shopping. Would highly recommend to anyone traveling with children and pets.

"Great Hotel"

5
25/02/2016

My wife and I stayed here with my dog for a job interview in Lumberton. The staff were all very friendly and helpful. The room was quite large, with a sofa, coffee table and a desk. Clean room and comfortable bed. The rooms are on the exterior, which I preferred with my dog. Breakfast was pretty good as far as hotel breakfasts go (waffles, cereal, bacon, sausage). I would definitely stay here again if we visit the area.

"BEST WESTERN"

5
23/02/2016

Very nice hotel. Clean, well maintained. Great room, good breakfast. Easy access from interstate 95. Great place to stop on the way to Florida .Hotel accepts $20.00 discount coupons from Lumberton Visitors Center.

"Great place to stop"

5
23/02/2016

Traveling from New York to Florida, it's the perfect distance for a stop and it's pet friendly, clean, they have a delicious hot breakfast, it's near Walmart (in case you forgot something) and several places to eat within walking distance.

"Great stay for the overnight travelers"

5
21/02/2016

This was a great hotel for a overnight stay on our way to Florida. We traveled from Maine and stayed there going down and coming back. Clean , Huge rooms and the breakfast starts your day off with a full belly . For less than $100 , I was impressed. They even noticed my request for extra towels and pillows . Rooms are very clean and spacious.. Check in and out staff were friendly . This is a busy hotel of people looking for a good night sleep so people do get moving early to hit the road..Gas and food very close .. This was a gem !

"Awesome stay on I95"

5
16/02/2016

Our room was very clean! Hot Coffee in lobby as well as Hot Chocolate was a very nice touch. The staff were VERY helpful! The remodeling that has been done was done very well. Will stay here again in the future.

"HUGE ROOMS!!!!!!"

5
14/02/2016

Loved this hotel! My husband and I stayed here on our 700 moving trip from PA to SC. We had a moving truck/trailer and our RV that we parked in Walmart's (behind hotel) parking lot and the security guard there actually told us where to park them so he could keep an eye on them overnight. WHERE DOES THIS EVEN HAPPEN!?!? The hotel itself was very clean and the rooms are HUGE! ( we had a suite at $89/night ) The added plus was that they accept pets at only $10 more a night-not $75-$100 like other chains. Wish more hotels were like this one.

"No luggage cart, no elevator, no first floor!"

2
12/02/2016

We are on a long road trip with a lot of things to bring in and out. All the other hotels we've stayed at have had luggage carts where we could conveniently bring in everything on one trip. This Best Western had no carts, no elevator, and the clerk would not provide a room on the first floor even though we asked for one and explained we had a lot of luggage. I was personally taken aback by her constant use of "sweetheart" as she spoke with me. I was not her "sweetheart", or "honey" the other term she used, and am an adult business woman. Checking into a hotel is a business transaction---management should ask their desk personnel to treat it as such and refrain from using colloquial "terms of endearment". The only reason I am not rating this hotel as terrible is because the rooms were clean and the breakfast was ok.

"Comforts of Home"

5
11/02/2016

Two recent stays at this convenient, affordable, and well-maintained BW. Both times were after long drives. Nice to have such a pleasant place to rest our heads. Breakfasts were a notch above normal hotel offerings. Staff very friendly and helpful.

"Terrific Pet Friendly Motel"

4
10/02/2016

Traveling with our cats back and forth from NJ to Florida can be a challenge. Finally, we have found a clean, odorless modern motel. We were nervous about the outside entrance. Having one of our cats bolt out the door was a concern. We solved that by putting them back inside their large travel crates when we left the room for meals. I had requested a first floor, king size bed and non- smoking room. All of my request were met. The room was lovely, had a sitting area with a couch, refrigerator and microwave. The room was extremely clean, updated and comfortable The negative were the hard as a rock pillows! The breakfast was ok. Cereal, bagels, waffles, eggs and breakfast meats, etc. The front desk employee was a sweet heart. You have to get back on 95 for a Cracker Barrel but there are many restaurants within walking distance. We will now make this motel our I95 South stop the next time we drive down to Florida.

"Very Nice"

4
08/02/2016

On way down to Florida have stopped here 3 years in row.Easy off highway access. Great restaurant Shotgun right next door. Very clean and pet friendl.Good morning breakfast.Highly recommend this hotel.

"Don't stay they are crooks"

1
03/02/2016

I usually am not so harsh on a hotel. On 1/3 I booked a reservation for 1/22. I cancelled on 1/20. I then made 2 separate reservations on 1/20 for 1/24 and 1/25. I received confirmation for 1/25 only. These were made on the computer. I had to make multiple reservations because of the snow storm. On 1/24 we called to confirm the 1/24 reservation and the hotel said they only had 1/25 and 1/26. We cancelled both of them and were able to book 1/24 over the phone. We stayed the night on 1/24. I then checked my credit card and found out I was booked for 1/21! I was charged for room and never stayed or booked this night. I contacted the manager and she stated to contact corporate HQ. I did. They gave me a customer file # and stated to call hotel for reimbursement. The manager and GM refused as they stated the hotel was full that night and they had to turn away people. They told me to dispute it with the credit card company. I did and am waiting for response. During all this someone changed my email address so I would not get confirmation. I spoke to corporate HQ again today and they stated to dispute with the cc company. If the cc company does not help then they would possibly issue a gift card. I am very disappointed with Best Western Lumberton. Will I stay there again? No.... Will I stay at another Best Western? Absolutely not. I did not make the reservation in question and I should not have been charged. I should be reimbursed my $91.49. My advise don't stay here. Some one is changing reservations and emails. Never again will I stay at a Best Western....

"Clean & location"

4
01/02/2016

Fine and dandy all around. Much better than the Super 8 across the street, where I've also stayed. Rooms are clean. Beds are good. Many clean towels. Breakfasts are typical budget fare. Could use more soap bars. Easier wifi password.

"Very good accommodations and breakfast. Many choices for good food in walking distance. Gas and car wash nearby."

4
30/01/2016

We were traveling with pets from NY to FL and were very pleased with our 1 night stay at this Best Western. The room was clean, pleasant, and everything worked fine. The location was perfect as everything we needed was closeby. Chick-fil-a, gas, car wash. WalMart and several restaurants were walkable. I would recommend this BW to friends.

"Perfect location for overnight stay for heading down to Florida"

5
29/01/2016

Stayed here on the way to Florida! Great place to stay...inexpensive, clean, great breakfast. This was our third visit to this hotel. Right off of I-95 very convenient stop for driving to Florida. Highly recommend!

"Friendly and clean"

5
28/01/2016

We needed a clean cozy room for our trip home and this was it. We like Best Western, and Lumberton did not disappoint!!!Front desk was friendly and fast!! Room was spotless and cozy. Dining options are great surrounding this hotel. Parking lot is well lit. And security is not an issue as far as I can tell.

"Clean and convenient"

4
27/01/2016

this hotel is just off the I95, so a bit of noise, but when you are tired and you want to be close for easy travelling access, really don't mind. Our room last time was on the other side so not as noisy. we have stayed twice at this hotel. It is great they allow our dog, at a charge of 10 dollars. Our room is clean, and a good size on the first floor. The checkin lady was very nice and friendly. Pop machine didn't work and kept the money, but that would be a vending machine person's problem. There are plenty of places to pick up take out within walking distance. And Walmart is directly behind if you need to pick up any supplies for travelling.

""Angels away from home""

5
24/01/2016

My experience was very pleasant and wonderful. I arrived on a Tuesday evening very late. I was greeted by Kit at the front desk. She was glowing and so friendly. She was pleasant the entire time checking me in. I told her I was visiting a sick aunt in Shannon and had family in Lumberton also. She was so attentive and caring. I was given a room on the Walmart side of the parking lot . (which was very well lighted). My room was very clean and stocked with towels and supplies. My housekeeper was a wonderful young girl named Morisa. She was just as pleasant and helpful as she could be. I left every morning. She told me if there was anything I needed, to let her know. On my return at night I would stop by the desk and chat with Kit. She always had encouraging words after I had visited my aunt. I told my husband that they were "Angels in disguise because I was feeling tired and a little sad that my aunt was so sick. They lifted me up during my stay there. I have stayed there several times and always had a great experience. I will return on my next trip. Thank you to such a wonderful staff!!

"Home away from home"

5
21/01/2016

Convenient location with an excellent breakfast served at hours appropriate for both families and business / working individuals. The rooms are clean and well maintained with comfortable beds. The property is close to both restaurants and fast food outlets.

"Good spot"

4
19/01/2016

I've stayed at this hotel several times when working in the area and have always had a good stay. Nice, helpful folks at the desk, a decent breakfast and a pretty secure parking area. Having had my vehicle broken in to at a hotel just down the road, I like that the hotel here has a well lit parking lot that backs up to another well lit lot.

"Stay Away From This Nightmare!"

1
19/01/2016

Commode never worked during entire stay. We had to use restroom in lobby because our commode never worked. Staff attempted to unclog commode with plunger but that did not work. The room had a nasty smell. Carpets need to be cleaned. Heating and ventilation system does not work properly. We froze all night long during our stay. Never ever again will be stay in this dump!

"Trip Up North"

5
19/01/2016

A few days after I retired, my husband and I took a road trip up north with our dog. We drove for 12 hours and arrived at the Best Western in Lumberton, N.C. at about 7 pm. Unfortunately, my husband fell on the curb outside the lobby of the hotel. I was already inside the lobby with our dog at this point. Kit, the desk person, knew that I had to bring my husband to the hospital and graciously took our dog under her wing while we went to the ER. Prior to going to the ER, Kit sent another employee for ice and towels. She was in touch with the manager, Veanna, and Veanna told her to bring our dog to our room with water, the tv on and a sheet for him to lay on when her shift ended at 11 and to keep the dog with her until then. Upon our return to the hotel, the night desk person, had the incident report form and gave us the key to our room. We were so happy to see our dog safely in our room. We are now in the process of insurance proceedings, as Veanna has worked with us on this. We highly recommend this hotel and again want to commend Kit and Veanna and Kit especially.

"The Whole "Kit" and Kaboodle"

5
16/01/2016

Hotel is the perfect representation of why we choose BW for business and travel: clean, convenient, reasonable. Stayed twice to and from Florida, rooms were immaculate. Read all the reviews about Kit at the front desk and just had to meet her. She was an absolute joy, the epitome of hospitality. Made us feel right at home; we will definitely be back!!

"reasons why we stay at best westerns"

5
14/01/2016

we stay at the best westerns because,clean,easy locations,very good breakfastsand you can collect points to use on future stays at a best western.the hotel staff are pleasent to talk toand are ready to help in any way possible.the price range to stay at these hotels are very reasonable.

"Road trip"

5
14/01/2016

We picked this because we had a free night but would go back again. The staff was very friendly and accommodating. The room was clean and they provided an extra blanket which most motels don't do. We had a wonderful breakfast. They provided the usual scrambled eggs and also a cheese omlet, sausage and potatoes. They had all the regular items one a breakfast but had two different types of waffles. Definitely a great choice for a night on the road.

"Good pet hotel"

5
12/01/2016

Breakfast was adequate. Rooms were clean and spacious- we had suites. Friendly a accommodating staff. Room heater a bit noisy but nor the worst. Outside entry made it easier to take dog out. Good areas to walk dog

"Great stay!"

5
06/01/2016

After leaving the Royal Inn with our lives in place we needed a rental so we went here. Great price, friendly staff, wi fi, spacious rooms and clean. Worth the stay. We had our dog and he did great here. It was quiet and you felt safe here.

"Nice & Quiet Pet Friendly Stay"

5
04/01/2016

We thoroughly enjoyed our overnight stay at the Best Western Lumberton. We considered this among many other pet friendly options per other Trip Advisor comments and were rewarded with courteous friendly service. We loved the proximity to I-95, plus retail + various F&B outlets. As an exterior corridor hotel, we were a bit nervous about how noisy it might get, but it worked out perfectly. We will be back.

"Mediocre Dated Hotel"

2
03/01/2016

With all of the good reviews posted for this hotel it was very surprising to discover a dated facility with uncomfortable beds and a very poor breakfast waiting for us the following morning. We have stayed in Lumberton many times but this was the first visit to this hotel and will certainly be the last.

"clean and comfortable in Lumberton"

5
03/01/2016

We stopped here on the way back to PA from Florida. We had hoped to be further north before stopping, but traffic has been heavy and congested. We did not make prior reservations, and when we arrived there were only 5 rooms left. The room was very nicely decorated and appeared to be quite clean. The bed is comfortable. Two floors and the doors open to the outside.

"pleasant staff, convenient to 95"

4
02/01/2016

WE stayed one night on our way to Florida. Very courteous staff person at desk; room was comfortabler. We were not bothered by any noise, except other guests walking by the door in the morning at one point. Two floors--doors open to outside, not elevator, but parking is close by.

"Good for a night's stay"

4
01/01/2016

We stayed on our way from Florida to Virginia. It was a clean room with typical beds. My biggest problem is the same problem I have with most all hotels: no fitted sheets. I hate that. Otherwise, it was a good stay. Quiet place with everything in working order. The price was a bit over what I would expect, but not overly so. By the way, this is a motel, not a hotel. All rooms are on the exterior of the building. It was totally booked for the night when we got there around 9 PM. We were fortunate we made reservations.

"Noise From WalMart Can Be Horrible At Night"

3
28/12/2015

The motel is adjacent to a huge 24/7 WalMart Super Center that appears to be the drug center of Lumberton, deals going down all night long accompanied by wonderful bass rap music and screeching brakes. A real problem. The room on visit trip was no clean, counters were greasy, Kleenex empty, general dirt. Pity because the staff is very friendly and pleasant and the breakfast OK for motel food. Plus the motel is pet friendly and is crowded with dog travelers.

"Very clean, pleasant Best Western"

5
28/12/2015

We usually stop in Lumberton, NC off 95 North on our way to Philly to visit family. In the past we stopped at the Hampton Inn, but after checking Tripadvisor became aware of this Best Western. The rates were better and the reviews were good, so we figured we would give it a try. It is a little bit further off 95, but a very nice property. The staff was very pleasant, the room very clean and the free breakfast was delicious. My husband was not feeling well and the property is located near a Walmart, so we got some soup that he could microwave in our room. The next morning he wanted oatmeal for breakfast. The woman taking care of the breakfast buffet was so nice and helpful to prepare the instant oatmeal for him. We enjoyed our stay.

"Good hotel for the area"

4
27/12/2015

The room was clean and attractive. They allow pets and my Airedale Terrier was comfortable and happy, too. :-) I have family in the area and will stay there again when I go to visit. The bed was really in good shape and I liked the fact that the King "suite" did kind of feel like a separate Living Room / Bedroom. The staff was nice and breakfast (once the food got there) was tasty.

"Best Western in Lumberton"

4
24/12/2015

Very convenient location and mid- point / overnight stop when traveling between NY and FL. Pet friendly which is the primary reason for stay. Plenty of restaurants and shopping in the general area. Have been stopping off at this location for many years.

"For the price, excellent!"

4
23/12/2015

This is not a Four Seasons, but of $100.00 you can't beat it. Very clean room, good hot breakfast, secure. All 100%, and will stay again. Good area convenient to I-95. I am a "snowbird" driving to my Florida home for the winter. My priority was close to I-95, sleep in a clean and secure room, good breakfast and go!

"Clean"

5
22/12/2015

Very tired after a school day, wanted to get a few hours on the road in before the next long part of the trip the following day. Nice clean room. Quiet. Comfy bed! Excellent hot breakfast the next morning. I will come back again.

"Convenient & Good value"

4
22/12/2015

Located near exit of 95, safe area, good parking friendly staff, comfortable room , clean but slight order from cleaning solutions. or other cleaning, but we would return. Breakfast had a good choice of cereals, eggs or waffels.

"Hotel Stay"

5
21/12/2015

I would recommend anyone traveling on business or leisure to use this hotel. I always stay here when I am traveling in the area. I guarantee you will be satisfied with Best Western. When you are in the area check it out, you will not regret it. It is very clean. They has a awesome breakfast and wifi services

"Average Experience"

3
19/12/2015

Not a bad stay but location was a bit noisy. Location was adjacent to shopping mall. Great if you need to shop or dine out, not so much if you need quiet. Average amenities. Air conditioning produced a very bad odor, a musty, moldy smell. Staff was pleasant. Did not experience breakfast.

"Great Place to stop on your way to Florida"

4
16/12/2015

This hotel is great! Clean is so important to me and it was very clean. Front desk was very nice. It had everything we needed. A comfortable bed, fridge, microwave, wifi spacious room. The breakfast was more than I expected and they were very nice. We will stop there on the way home if we can. Price was great and we used a coupon from the books we got at the rest areas.

"Reason it is ranked number 1 in Lumberton"

5
15/12/2015

I stayed at this hotel for 4 nights a week for little over a month while working in Lumberton. I stayed here because it was ranked number one hotel in Lumberton on tripadvisor and it lived up to my expectations. All the staff I encountered were very friendly and helpful. The room was maintained well and cleaned well everyday. The breakfast is a step above most restaurants containing hot foods such as eggs, sausage and homestyle potatoes. There are many restaurants near by and in a nice location.

"Half way between NY & FL"

5
10/12/2015

High quality high value accommodations with excellent amenities. Internet available and service reliable. Breakfast is one of the high spots. Professional waffle maker delivers the real thing. This year bacon and eggs were introduces and were excellent. Swimming pool available.

"Enough space to walk dogs and large rooms"

4
07/12/2015

Rooms are large,beds are very comfortable, very clean, no smell of smoke or animals, even though we require a room that can accommodate our 2 dogs. Located right next to a Walmart, with a Chick fill A right across the street The staff are very friendly and helpful. A hot breakfast is served between 6:00 and 9:00, and it is very good.This has been, and remains our regular place while traveling to and from Florida.

"Traveling back to Florida..."

5
07/12/2015

We don't normally stay at Best Western hotels, and were concerned about the quality of the rooms, but we were very pleased with the cleanliness, comfort and quality of this hotel. The room had been recently remodeled and the beds were very supportive and comfortable. We had our small dog with us and they charged us a very reasonable up-charge for the dog. I would highly recommend this hotel and will plan to stay here on future trips. Service personnel were cheery and efficient.

"Love Best Western"

5
06/12/2015

Excellent service. Clean room and it was the best bed I have slept in, in years. Very comfortable. They go the distance to help in any way. Not sure if the pool was heated or not. Did not go into the pool. I will be back!

"Very nice hotel but noisier than expected"

4
05/12/2015

All the great things said about this hotel were true. Courteous professional staff, very clean, well maintained, convenient location and great value. However, traffic noise from large vehicles and some other guests was more than expected and woke us up several times during the night.

"Good place to rest"

4
05/12/2015

First, it is clean, we received what we ask for, that is a room on the main floor.The room was clean , quiet and the quality of the bedding , comfortable. That is the kind of place to find when you have been travelling for hours. The receptionist was kind enough to help us on our choice for a restaurant outside the fast food chains. The small town had also few buildings of interest.

"Internet connecting"

5
02/12/2015

We were not able to connect to internet. Called front desk and they were not helpful. I needed to pay a bill and was disappointed because any time I have stayed in Best Western from Vancouver to Florida I have never had a problem getting on the internet at the Best Western. I would still recommend but the internet should be easier.

"Quick and easy stay!"

4
22/11/2015

The Best Western in Lumberton, NC is a quick exit off I95. It is the perfect stop for people traveling to and from Florida. The beds are comfortable and the rooms are always clean. The free breakfast isn't anything to rave about, but it is hot food that helps to get you moving for the remainder of your trip.The motel offers free wifi, too. There isn't an elevator for the second floor so anyone with mobility issues should ask about rooms on the first floor. My husband and I are seasonal Floridians and stop at this motel every year.

"Great place to stay"

5
20/11/2015

as soon as you walk in the service is great, I dealt with Kit both time on Nov 10th and Nov 16th. The service was quick, the room was clean, the free breakfast was just enough and service in there was friendly. When traveling we will make it a point to stay at Best Western and will recommend it to everyone. One thing, stop at the Welcome center and ask for the hotel coupon, it's worth $20.00, we had one on the 10th but thought we could use the books and they did not honor the price in the book which was the only negative thing, seeing we were just there a week prior I felt we should have paid the book rate.

"Cockroaches"

1
20/11/2015

If you like bugs stay at the Lumberton Best Western NC! The room odor was very strong and unpleasant. We could not wait to get out the next morning. We usually stay at this location on the second floor. This was a first floor room (102) and we had to kill cockroaches. We checked our luggage and left very early in morning.

"Terrific as always"

5
18/11/2015

This is the only hotel we stay at when we are traveling on 95 from Florida. Night clerk was very nice when we called to advise we would be a late arrival. Very friendly staff, clean, modern & comfy rooms. Great breakfast too :) Wouldn't stay anywhere else.

"A real gem"

5
17/11/2015

As always very clean, beds comfortable with comfy pillows. The night manager is the best always smiling and helpful. Breakfast is also very good. Waffles,eggs bacon potatoes and for me most important hot chocolate as well as coffee. Always stay on our way to and from Florida.

"Pleasant Stay"

5
13/11/2015

We were driving on I-95 when I became tried and wanted a place to stay. We always try to stay at a Best Western, so we saw a bill board with B/W and stopped. The lady at the front desk was very pleasant and before we know it we were checked in and had a restful nights sleep before our journey home.

"Very nice!"

5
11/11/2015

I chose this place based on the reviews I'd read and I wasn't disappointed! It is very clean and comfortable. The breakfast buffet has a very nice selection. You'll pay a little more than the average "on the road" type motel but you are guaranteed clean and comfortable.

"Good Stopover"

4
11/11/2015

We stayed here while travelling to Florida. The hotel is nice and rooms are clean and comfortable. The location is nice and right off the freeway. Breakfast was good with many hot selections. We will stay here again.

"Motel not Hotel"

2
10/11/2015

I chose the Best Western based on Trip Advisor ratings. I was a bit disappointed. This is a Motel not a Hotel. I am a bit quirky about my room door being on the outside. The front desk clerk was very friendly and accommodating. The Hotel is dog friendly and I am a dog lover however my room had an odor of a dog.

"Nice Surprise"

5
06/11/2015

After many years of never even considering a Best Western except in foreign travel, I used a West Western in the USA. I was pleasantly surprised at how the brand has done a lot domestically to improve their product. The decor and quality and comfort of the rooms were better than I expected. The Breakfast was one of the best of its type. I especially liked having the choice of two different types of waffles ( I went for the cinnamon).... All in all, A GREAT VALUE!

"Florida stopoff"

5
05/11/2015

Very clean, pet friendly and great breakfast. Checking in can be a little slow. Plenty of places close by to eat. Easy access from highway. Will stop at this hotel in the future. They make you provide a 200 word review so I am filling up remaining required space...what else can be said.

"A Good Nights Stay"

4
03/11/2015

Extremely friendly folks at the desk. Clean, fresh rooms made for a good nights stay. Lots of restaurants and gas stations. The exit from I95 is a bit dicey but this is just a minor detail. I can recommend this motel.

"Have pets? This is the place to stay! "

5
28/10/2015

We have stayed here a number of times and have not been disappointed. Rooms are clean and fresh smelling. Staff has been very helpful and friendly. Pet fee is reasonable. Breakfast was very convenient. We recommend highly if traveling with pets.

"Enjoyed stay."

5
28/10/2015

I really enjoyed my stay at this Best Western in North Carolina. We were traveling from Florida to Virginia & this was right at the interstate & accepted pets. The rooms were clean, the bed was very comfortable, the staff was very friendly. The breakfast was delicious.

"Always a great place to stay"

5
26/10/2015

We stay here on the way to Florida and on the way home. Staff friendly, rooms are clean, beds are comfortable, plenty of towels. Breakfast is very good and they even have hot chocolate. What mote could anyone want

"Great Hotel"

5
22/10/2015

After a long day of driving we were looking for something comfortable. That is just what we found at Best Western, Check In person was very friendly and informative. The room was very comfortable. We would definietly stay there again.

"Great unexpected stay"

5
20/10/2015

We stayed here recently on a drive to SC and FL. Due to the flooding in SC we could not easily make it to our destination, and quickly decided to stop in NC. After a ten hour day of driving with our lab, we were all exhausted and not sure what to expect from booking a hotel last minute. Best Western in Lumberton would accept dogs for a (very low) $15 fee. Our very pleasant one-night-stay started with the woman at the front desk. (I did not think to catch her name then, but we checked in on the afternoon of 10/4). She was so caring and really made us feel like we could come to her about any problems or questions we had. The room was tastefully decorated and very spacious--with two queen size beds, a coffee table, tv, end tables and desk. The bathroom is split up, with the sink and mirror next to the closet and the shower and toilet in its own room. It was a little small compared to the rest of the room, but it was clean. One thing to keep in mind about this hotel is that it is designed with the rooms directly off the outside floors and balconies, which I usually do not like because they do not usually feel as safe as being in a hotel that requires key entry to get in. Not only did I feel very safe while staying here, (there are cameras on the balconies), but we also felt like we had a lot of privacy; I never once saw people walking past our window, and didn't hear our neighbors either. The complimentary breakfast was very good and plentiful with the usual continental selection and waffle maker, as well as three different hot items--bacon, sausage, and eggs. We also were able to order pizza delivered directly to our door from Dominoes the night we arrived. It doesn't get much easier than that, but there are also many other food options in Lumberton. We thoroughly enjoyed our unexpected stay here and would definitely make a point of staying here again on another road trip!

"Great hotel"

5
20/10/2015

Hotel is very convenient to I-95. It is very clean. The breakfast is nice. They have a nice variety of items to choose from. It is perfect for me when I travel from FL to PA. It is midway between the two points. The staff is helpful and have a smile on their faces. Brightens your day. It is also convenient to a variety of eating establishments.

"Impressive budget hotel"

5
19/10/2015

Rooms recently redone and so clean you could white glove the corners. Comfortable bed. Sitting area and desk. Good hot breakfast included in clean area. Friendliest staff ever! Really a good place to stay in a small town. Also, great eating places nearby, some of which are walking distance. We will definitely stay there next time we are in Lumberton.

"Best Westers Beds"

5
19/10/2015

Best Western has to do something about the lighting in the rooms. They are all trying to save money so they use the new energy saving bulb. Understandably. But the rooms are dark, hard to read in bed. The beds have these small ""designer" pillows that are awful and the sheets at every hotel, don't really fit the bed and when you pull them back to go to sleep, they all come undone and you have to all most make the bed again. This is at all the hotels, it seems, so it's a corporate problem. Otherwise, their hotels are the best deal around.

"Overnight Oasis"

5
14/10/2015

We stop here 6-8 times a year. The staff and facility are just great. Extremely dog friendly which helps us relax after a long day of driving. We won't consider any place else. This place has all we need plus a fantastic breakfast to hit the road on.

"Enjoyable Hotel Experience"

4
12/10/2015

Older hotel in appearance, but nicely kept. couch in room needed a good cleaning. No guest laundry was a bummer. Conveniently located, many restaurants, fast food and shopping in the area. Breakfast was OK bu not the best we have had at a Best Western

"caring employee"

4
12/10/2015

The front desk person personally delivered a TV remote when the one supplied did not work. She did it willingly and pleasantly which scores serious points with me in this increasingly impersonal world.

"Overpriced and Nothing Special"

3
07/10/2015

Stayed here for the night, it has a convenient location off of 95. Trip Advisor told me it was the nicest hotel at that exit, so decided to stay there. It is the quality of a roadside motel, which is what I was looking for, but at the room rate over 100 dollars for one night, I guess I was expecting more. Room was clean and had the normal room things, Shampoo, Soap, ext, but there was nothing about this room that made 100 dollars seem worth it. Breakfast was forgettable. Essentially your standard quick serve hotel breakfast. Nothing great, nothing terrible. My other negative thing, which was kind of wacky, was they charged me three different times for the hotel. I got charged when I checked in, Charged when I checked out, and then later in in the day a third charge happened. It was very strange, I called them and they told me it was normal and the other two would go away eventually, and eventually they did, but it was still annoying. In conclusion, Will I stay here again? Probably not, I was just really tired and this exit had a lot of hotels. That being said this one was the highest ranked out of all of them, so I will probably just avoid staying in Lumberton all together. Should You Stay Here? If you are tired it wasn't a bad hotel, just don't stop here if you are expecting a nice cheep place to stay for a night. It is more expensive than it should have been.

"purfect for pets"

5
07/10/2015

My cat is very finicky and he was so relaxed at this hotel. He laid in the window just as if he was at home, It made my stay more pleasurable because I didn't have to worry about him all night. I fot a good night sleep after driving all day.

"Excellant"

5
06/10/2015

The staff is friendly and quite helpful, the room was beautiful, large and clean and comfortable. I wish all hotels were as nice as this one. We have traveled a lot this summer and this was one of the nicest and most comfortable hotels we stayed in, booked same room for return trip.

"Great room!"

5
05/10/2015

This will be our new stopover place enroute to Florida from upstate NY. Room was spacious, clean, updated and the cat loved it too! I can't recommend this highly enough! Try it, you won't be disappointed!

"Recently renovated."

4
03/10/2015

This was a lovely one night stay, quickly accessed off I-95. It's recent redo was well done. Lots of shopping needs satisfied close by and numerous restaurants at this exit. Breakfast was fresh and varied.