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No complaints here. The location is great, near restaurants, the staff is friendly and professional, the rooms are clean and quiet. Breakfast is included, there is a pool. Parking is abundant and no charge. Ice machine is in the parking lot outside rooms with elevator.
The only 2 complaints I have…1. The beds in our room were so incredibly lumpy and uncomfortable. Mine felt like it was full of broken springs. My friend said she found a “hole” to sleep in on hers. I came home with an achy body for sure. 2. I was grateful for breakfast, but not everyone likes to have sausage. And not every day. Full breakfast should mean full breakfast. Otherwise, it's not. Rest of the stay was great.
The beds are comfortable the staff is amazing! Very nicely priced. I am a single mom so price is important. I would definitely recommend it it's close to the beach, stores, restaraunts, and Knott's Berry Farm.I had my 6-year-old with me breakfast was wonderful. We had a really great vacation. I highly recommend it. We will stay here again and again.
We reserved a suite since we would be staying almost a week and it was much bigger than I expected it to be. The room was clean, the staff was extremely friendly and helpful and the breakfast was a great way to save some money since we had the family to feed. The area around the hotel was nice and quiet and has plenty of stores and restaurants nearby. An overall great experience.
We stayed the weekend. Fresh waffles and eggs for breakfast. Room was clean. Not a noisy area. I'd stay again.
Clarissa was great gave me a great rate for a long stay , the food in the morning was great. fix the sofa
This BW had a foam mattress pad on the bed. It was so comfortable, I slept like a baby. The other BW I've stayed at could learn from Los Alamitos.
The hotel staff is always friendly and helpful. Ive now used the hotel over 4 times in 18 years while traveling for business and pleasure and can always count on them for anything I need. The hotel is fmaily friendyly, Also in a safe location with easy access to the freeway. A very good value for your money.
I stayed in room 107 which is directly next to the parking lot. The corners and crevices of the room were dirty, and the entire room looked as if it had not been updated for 25 years. Throughout the night I woke up multiple times to loud noises from the parking lot. I would not stay here if you are looking for a clean or quiet hotel room.
A great hotel in cozy quiet Los Alamitos. The hotel staff is kind and caring. There are plenty excellent restaurants within walking distance. If one is a runner or cyclist, the aqua duct trail is 5 minutes from the hotel and you can get your workout on in a tranquil environment.
Needed a place to stay to attend Thanksgiving- nothing great, but decent. Price ok. Breakfast better than we expected but adequate. We didn't expect much. No outside area. Busy street Nowhere near by to walk. It was ok.
The rooms were clean. The staff was friendly, and the breakfast was satisfying. We've stayed there twice to visit family. it is perfect for us. We will stay there again. Parking is tight, but everyone seems to get their cars in.
I'm a reoccurring customer of this Best Western . I remember every year that I've stayed at this hotel, I've always made my reservation online and then payed when I got to the hotel the day of my stay . Well it wasn't the case this time they pre authorized my payment on my card so I thought they took my money. I got to the hotel and they were going to charge my card again after taking payment this upset me because they already took payment ...thank God this issued was fixed ...because I'm a faithful customer .
It was my first time to book a hotel that has a balcony. Most of the time I'd book rooms inside the hotel. Anyway, it was a good stay. Since we were near the elevator it could get pretty busy. The ice machine is also outside near the pool. I rated 4 stars because they did not provide shampoo, body wash and conditioner and I had to ask on our 3rd day for new towels. There's always a first for everything and the hotels I have booked before do have shampoo, body wash, conditioner and lots of towels per room. The remote was also lagging a lot during our stay
We thoroughly enjoyed our stay. We didn't realize when we booked the room that we booked a smoking room. When we arrived, Sanjay was extremely friendly, polite and helpful. He was able to switch our room to a non-smoking room and we were also able to check in early. The full breakfast is also a definite plus at any Best Western stay as it makes a big difference not having to worry about where to eat breakfast in the mornings. Best Western has become our go-to hotel for traveling.
I spent 3 nights here in August. My room was spotlessly clean and modern, and the hotel is located in a nice suburban commercial type of area, with lots of good restaurants and shopping nearby. Also, it's a short, pleasant drive (about 5 miles) to Seal Beach, a really charming coastal village where I spent my days. I should note that there wasn't a laundry facility there during my stay, but I found a really nice laundromat nearby.
Great location for small hotel right in Los Alamitos. Easy to access, great amenities, friendly staff and good value. This is an excellent business hotel with convenient services. Better value than other nearby hotels.
Nice little BW nearby good eating spots and next to a liquor store. If I am in the LB area I will really consider staying here again. Quiet location, only thing is parking is a premium so if you park late beware you maybe stuck without a spot! Otherwise, pleasant staff and clean rooms. Will always keep.this spot in mind during my travels in the area.
I really would like to share with others how great the staff is at this location. Especially Sanjay the guy at the front desk .very welcoming and kind and goes outta his way to make things comfortable.
The room itself was nice with a very large closet with double sliding mirrored doors. The bathroom was on the smallish side though. It was a rear facing room that was very quiet. However, there was problem after problem that brought my rating down. 1. Room wasn't ready at 3:50 when we tried to check in (check-in time was at 3pm) 2. TV remote didn't work. Spent several frustrating hours (8pm-10pm when we were trying to relax after a long day of travel) having maintenance come to the room twice to try and solve the problem. Can change channels by getting up and pushing buttons on the side of the TV. 3. The HDMI input on the TV didn't work. We were wanting to hook up our laptop to stream the tv shows we had recorded. We spent more frustrating time trying different HDMI inputs, checking the HDMI connection to the computer, etc. 4. One of the shampoo bottles was empty. Was it used up by the previous occupant? Yuck. 5. The hotel does not offer hair conditioner, only shampoo. As we were only going to be gone 2 nights, I was travelling light and didn't bring my own conditioner. 6. There is little to no sound proofing in the ceiling, so try to get a top floor room. Every little sound came through. To top it off, the people above us had a small child who loved to run back and forth. Not at all relaxing. In fact, it was the opposite. 7. The handset on the phone didn't work, and we had to use the speaker when calling down to the front desk multiple times. 8. Beds extremely hard. 9. After smelling something funky off and on during our stay, we found a used rolled up diaper on the floor behind the counter that is below the tv. House-keeping needs to do a better job of checking behind furniture. 10. Upon check-out let the person at the desk know of our issues (different from the person we dealt with the first night.) No discount offered.
The reviews were good, but after checking in Room #1 had a live bug on the pillowcase and room #2 had a dead bug by the window. Checked out after seeing the dead bug in room #2. Would not refund our money and am now waiting to hear back from Best Western management to see if they will refund me. There was a huge convention in town and everything else we called was booked. Had to drive a distance at 8:30p.m. to find another hotel for that night Only good was I was greeted nicely and received my water for being a BW member. After that it all went downhill.
The staff is very helpful and is always available. The room was nice and clean. The breakfast choices were a big surprise and was continually being replenished. I like the location, so many restaurants are within walking distance. Thank you Sanjay for your considerate hospitality.
We stayed at the Los Alamitos Best Western over President's Weekend while attending The CaliVibes Music festival in downtown Long Beach. We enjoyed our stay. Both the property and staff met expectations for the brand and price point. The room was average sized, comfortable for two adults and offered a mini fridge, coffee maker, etc. I really appreciated the quality of the mattress and slept well throughout the stay. Breakfast was included in the rate and offered a good selection of items including eggs, sausage, waffles, assorted breads & condiments, prepackaged pastries, fruit, yogurt, coffee, tea and juice. I'd definitely recommend to anyone looking for a clean and affordable option that's convenient to both Long Beach and Orange County.
I would stay here again and recommend it to family visiting the area. Staff are awesome. Also recommend all of the restaurants within walking distance- not a bad one in the bunch. Hot tub was clean and perfect temperature.
There are many businesses around that are convenient in case you want to grab something to eat. Parking is a little tight and lobby very small. Breakfast area is by the entrance, part of the lobby which is a little awkward. the room was clean. Staff are very friendly. Worth the price.
OK, it isn't the fanciest of Hotels in the area, but for the price paid for where it is, we had a really good stay in the Los Alamitos BW. Of special note is that it was very quiet at night, which considering its location was a pleasant surprise.
This is an older property that “shows” its age, but is well-maintained and is a good value. Very nice and helpful staff, clean, and a good daily breakfast. Staff was very accommodating with my requests. There was a nice outdoor pool.
This is about the cheapest you can get to stay with some comfort, except that it is pretty much far for everything, but we needed a place mid-way between Irvine and Los Angeles and this BW fit the bill. The room fit comfortably a family of 4, with a living area separated from the bedding area. There is a couch but no sofa bed in the living room area. The breakfast area is small but it is a self service buffet with eggs/sausage and waffle machine. Very friendly staff. We actually enjoyed our stay. It was about the cheapest BW with the highest TA rating between LA and Irvine, so we gave a try. It is about 30 minutes from UC Irvine and about the same from LAX. The hotel is actually fairly near Long Beach, so there are good food options around. I would say that the hotel worked very well for us, with a really good rate. On the minus side, the hotel is not very large (the layout is very motel-like) and there is not much to do in the neighborhood, and I think the closest area of interest is Long Beach. Having said, it was a good base for us who needed to stay near UC Irvine, but were arriving and needed to catch a flight at LAX. It is also very budget friendly.
My husband and I stayed here while we got our bathroom worked on (we only have one bathroom). This hotel was conveniently located close by to our house and to work. We enjoyed the pool, jacuzzi, and free breakfast and saw it as a little mini vacation. The room was comfortable and the price was great considering how high everything has risen. We would stay here again.
Although it was my first time staying overnight in Los Alamitos California the Best Western was recommended by a family member, everything was great including the daily room rate which is why I booked my stay there and will continue in the future.
Very pleasant crew at this Best Western. From check in to the clean up crew, they took very good care to our needs fro the 3 days there. The pool was a SUPER fun time to hang out. Everything was just perfect. This will be our chosen hotel for future travel.
the room was big .. beds need updating... shower pressure was great... toliet could be higher... staff was friendly... parking was a bit tight ... the cable TV could be better especially if you plan on spending a lot of time in the room ...
Everything exceeded my expectations, from the employees, the rooms, and the breakfast! Seriously, I did not have one problem, everyone was super nice, very professional and very helpful. The take pride in their job and you can tell.
Hotel was clean but too much outside noise. They should do a better job of policing noisy guest, and also not let staff members keep up unnecessary noise late at night or early mornings. Breakfast was decent. Desk clerks nice.
Well overall it served its purpose of a place to stay while working the Cali Vibes festival in Long Beach. But the beds were just a little off, like slanted, not sure if it's the frame or the actual fountain, we were on the second floor in a queen suite. And the plumbing, well now that's just loud! You can here everyday toilets flush all around you like a bad symphony of water. The staff was very friendly, hotel room was clean and parking was great , but I'd pick another property next time.
I've stayed here a couple times before and always liked this location. The rooms are nice and the furniture was up to date in the room I had. Some BW are lagging on the interior with out of date furniture, but this BW is always nice and cozy. Parking is a little tight, but lots to do in the area as the beach is only 15 minutes away.
This Best Western is always our go to, they work hard to deliver a nice stay. It's always clean, employees are friendly and the breakfast has a nice variety to choose from. The location is perfect. There's something to be said for the manager recognizing you and calling you by name. There are many restaurants to choose from in the area and close to major events.
If you like spending extra money for staying in a non smoking room, to only end up in an ASHTRAY , then please stay HERE! I've never stayed in a hotel/ motel that had yellow, dirty curtains, air and linens that smelled so disgustingly of smoke, so much so that I needed to call my md for a next day appointment, to get an inhaler- Not to mention the lackluster TV, etc Oh, And BTW,,,I've lived in this city my entire life & just wondered why, I'd never seen this place before….NOW I KNOW WHY! Los Al's, dirty little secret!
Rooms amenities are not well maintained, I.e., freezer was so overloaded with frost you couldn't put anything in it. I reserved a room on the ground floor because of a handicap. Regardless, they moved me to a third-floor room without letting me know. I had no choice but to except it. The manager was apparently maximizing room occupancy rather than attending to their guests.
First time I stayed at this location. I was very happy to see that a full breakfast was available during my stay. The parking lot was a little tight, but there were enough spaces. The pool was cold, but the jacuzzi was perfect. Only issue I had was my bed. We had a 2 room suite, w/ 2 queen beds. The bed I had was broken. I woke up the first morning in horrible pain. I ended up sleeping on the couch the rest of my stay. It was ok, but would of preferred to have a bed.
The are so many good restaurants and places to visit in the immediate area that this is one of the better BW locations in the South Bay. There are several shopping center is the immediate area as well as a quick drive to the beach for a stroll.
Hotel is in a convenient location, close to many attractions. Overall hotel was clean. Our non smoking room had a faint smell of cigarettes. Pool and pool area was clean. The “breakfast” options were protein bars, individually wrapped pastries, apples, cuties, oatmeal, coffee and orange/apple juice.
While I don't often have anything bad to say about Best Western properties, some aged some newer. The pool and spa were clean. The parking was ample but could see that summer nights may not have as many open spots but it's So-cal. There are several restaurants in the area worth every mile you travel to stay near by. Maderas and Shenandoah have Best Western covered for the right location with walkable restaurant nearby.
Best western hotels are usually my first choice when deciding where to stay for a few nights or for weeks or months sometimes.. and this hotel best western los alamitos inn & suites "Excelled and exceeded all Expectations." The kitchen suite is the best and would reccomend it to anyone that wants the comfort of a very clean and spacious kitchen; equipped with kitchen appliances and utensils you can use and utilize during your stay.
This hotel is the best one in the area. The rooms are very clean and decor is great. The staff is the brst around We got in and was greeted by a happy face . the housekeeping also was great shout out to the whole staff. And checkout was easy. I will always stay at this hotel
Overall it was a great customer service and very professional about their job. Very quite and no problems at all very good people in the place to spend time with friends and family. It's a great place to chill and spend alone time.
I stayed at this hotel as it was in close proximity to a work site I was working at for a few days. The rooms were decent, though the TV was quite small by today's standards. The room smelled of stale cigarette smoke that had unsuccessfully cleaned. The to the room had a huge gap all around it, to the point I may have been able to stick my fingers under it. Not a huge deal, but with an exterior door, it definitely isn't stopping any bugs or smells coming in from outside. Hot tub and pool were both nice. Breakfast was COVID-19 compliant, and was a grab and go wrapped granola bar, piece of fruit, and danish. Nothing fancy, but did the job on the go.
The hotel is quite dated and could use an upgrade. The location is off a busy street and since your door is on the outside, you hear pretty much everything...street noise, traffic and people walking by. The room appeared dark to me, no matter how many lights were on. The phone kept flashing a red light like there was a message, but there was no message and we couldn't get it to turn off. The water pressure of the shower was barely up from a dribble. But the room was clean and tidy.
One of the best hotels I've ever experienced! Ever since my first stay and up to my current one now great service great attitude! Makes you feel welcomed safe and secure! Awesome attitude great prices great quality great location definitely 5-STARS! Keep up the great work !
I love this hotel. The staff is friendly and the rooms were clean, all though its Covid, their rooms are kept cleaned and felt safe enough to rest in this hotel and definitely will recommend to other people
You can't go wrong with a place like best western Los alamitos. This is one of my favorite places I like to stay while working nearby. I almost got most of the out of town workers staying there. Couldn't ask for a better stay anywhere.
The check in staff was very helpful and very nice the hotel itself is in the middle of businesses but it was safe and clean and room was nice and comfortable, there was some construction but didn't bother us because it was behind the building had a Togo breakfast due to covid. Staff very friendly and helpful
Service great, room was great. The beds were just a little worn out and needs to be changed. The hotel was very cozy and clean. Love the location and I will definitely stay again and refer others. Great place
I've stayed at the Best Western Los Al before and have always had a great experience. Unfortunately, this time wasn't as great. The room we were given had gnats, which was annoying and pretty gross. We also asked for extra towels and were told they didn't have large ones, just hand towels. Other than that, the Best Western is in a great location. It's a stone's throw from the 605 but doesn't have all the freeway noise. I'd stay again but request a room without gnats.
We stayed here as was not to far from Disneyland and it worked out well for getting to their in good time. The hotel was very quiet and comfortable for us. Interesting layout but works. We do have a problem with the breakfast that mostly came out of a box or package.
It was a really great stay. Everything you could hope for.The staff was friendly and helpful. I have worked for a hotel before and this staff was amazing. They helped make it a really special and perfect night for our anniversary.
The Hotel key room was not working and I was not given another room or key every time I left the room I had to go get reception to open the room for me . I did not enjoy my stay due to the key issue. Not a good Stay.
The title reflects more on the location and age of the hotel. The room itself was very clean, the beds were comfortable, the breakfast was minimal only because there wasn't much room to offer as much as the larger hotels - I would venture to say this is more of a 'motel' than a hotel. Even though it's on a busy street, it quiets down at night. The staff was very nice.
We are a family of 4. My son is special needs and this place went above and beyond our needs to meet his. I can't tell you how appreciative we were for their understanding. This place is always clean and the workers made sure you had everything you needed. We enjoyed time in the jacuzzi and the ability to print downstairs is also a plus. The guest are even friendly and a place worth coming back over and over. If you're looking for a place to fit your budget and needs for a quick trip or even just a tourist, this is the place. Its in a nice clean and safe area, too.
Our room was clean and ready when we arrived which we appreciated. However, the parking was inadequate and when we returned from our function we were advised to park in a "red zone" which we felt was potentially dangerous but had not choice but to do.
The reviews giving this place 4 or 5 stars must be fake. Paid for a suite, it was anything but. Room was small and VERY dark. Only one small window for a 2 room cave, I mean “suite”. The bathroom was tiny and no counter space at all. Room was clean-ish, barely ok. Parking is limited and very cramped, better get out of your car before there is one next to you IF you even get a space in the lot. There is constant noise including screaming & yelling at 6am- sounded like the housekeeping staff having a lot of fun upon arrival in the morning. Only good thing was staff was friendly and helpful, but they could only work with what they have. Might be okay for a quick overnight if you're in the area, but don't expect much. Prices for this property are too high for what you get.
I'm giving this an average rating because the rooms were nice enough. I give extra points because shower/toilet were separate from the sink/vanity. I always like that. However, the towels were very thin. The lighting was poor in the room. The property definitely has a motel feel and is small. But the very small space for continental breakfast was literally in same area as front desk and offered the very minimum. I've had better breakfasts at other Best Westerns. The rooms all access common walkway. Our room was next to the elevator which was not a problem. The problem was that there was an attached cigarette ashtray on the wall next to the elevator. Therefore, people gathered, smoked and talked quite loudly next to our room. I thought smoking had to be away from property. The one and only ice maker was located in the parking lot! The rate was good which is why I picked this place to attend a wedding.
When I come to visit So Cal my favorite BW is in Los Alamitos ... The staff is always professional and very helpful...Hotel is extremely clean and very modern....Parking can be challenging but if you have a problem with getting a space, the management 100% will let you..
My friend and I traveled down to Long Beach to tour the college there and we were beyond pleased with the hotel and service provided. If you are looking for an affordable hotel, great service, safe location, a pool with a hot tub, and complimentary breakfast... this is the place for you!
Run this is a motel not a true best western this is an old motel 6 remodel with amazing false pictures. I was in school and my family had to stay in a room that smelled and beds were horrible to sleep in sore every morning. Staff was only thing I give a star and it was close to my class
Stayed at this little motel for a week recently, and really cannot complain. All staff were lovely and welcoming, nothing was too much trouble. Our air con stopped working first day and they had someone at the room within minutes. fixed. Rooms are spacious but a bit darkish. Bath is large and no shortage of hot water. Free shampoo but didn't see conditioner. Large telly. Hair dryer. Coffee maker. Iron and board. Microwave, large fridge and tiny freezer area, but no hobs or anything. Two instances of early morning noise which was annoying but mostly quiet. Plenty of parking. Shops nearby (subway, 7 eleven, donut shop etc). Pool area is quiet and nice. pool is small but good, ,a bit cold. A few cockroaches in the deep end in the mornings but we got them out with the net. Jacuzzi is nice and hot. No sunbeds but chairs. Breakfast buffet is really good. Lots of things. Yogurt, waffles, potatoes, eggs, sausage, coffee including decaf, juice, water, fruit, cereal, cream cheese, toast, etc. real maple syrup. maids come every day which is great. wifi was free and worked great. air con made the room freezing it worked so well. NO GYM here though. would definitely stay again. :)
The staffs were very nice. The hotel was very clean and the breakfast was very good. It was quite, You won't be disappointed. Overall out of all the hotels I've stayed at and different towns this one was the best one.
We had a wonderful 3-day stay in this newer concrete building hotel (it's good thing that we experienced our first California earthquake) that had everything we needed. We stayed on the third floor with a fast and clean elevator. The rooms were spacious, clean, quiet, comfortable bed with microwave, good size fridge, coffee machine, LCD TV with CNN, HBO, and local channels and good shower and hot water anytime. The compliment breakfast was very good cold and hot items with eggs, sausage, potatoes/French toast, milk, cereal, bread, bakery, bagels, yogurt, fruits, water and coffee. Great clean Pool and whirlpool. Good location with highway closed by (use local roads are good as well) to every where we wanted to visit. Good parking with few cover parking spots with nice palm tree deco. Fast checkin and checkout and friend staff. I will definitely stay here again!
We were disappointed when we first drove up to this motel, but pleasantly surprised when we checked in. the room was spacious and very clean. Parking lot was quite, and the pool was clean and nice. Don't let the first look dissuade you from staying.
I've stayed at this location before mostly out of convenience to my needs. Parking is tight and limited. Lobby is small but adequate but during peak breakfast times can be full. Overall though it's clean and staff is friendly and helpful. Pool and spa area is OK but uninspiring.
Made reservation about 4 months in advance with Diamond status. Arrived at 3:10 pm on a Tuesday. Was told room not ready and the only room left was a smoking room facing noisy Los Alamitos Blvd. When I said a family member had asthma and would accept any bed type, young male desk clerk replied tersely "I can cancel your reservation without charging you the penalty fee. I can't change your room. You had requested a smoking room." Did not recall requesting this; tried to diplomatically show clerk the confirmation where smoking was not stated. He replied "If it doesn't specifically state non-smoking, then it is smoking." We accepted the room (#301). He said he'd call when it was ready, taking our cell number. No call. Finally returned at 4 pm and it was ready. Ran the A/C immediately upon entry but it made the smoke smell worse. So kept the windows open street all night (and also the door for cross ventilation) until bedtime. Suggest mgt change the filters (at least in smoking rooms). Pool and hot tub small but clean. Room had mini-frig, single cup tray style coffee maker, microwave, tv with 102 Spectrum channels (no local KTLA I think). TV, when turned on, defaults to Fox News Channel. Really. Combo bath/shower with good water pressure. Toiletries are bar soap and 2 shampoos (no lotion). Ample plugs, adequate lighting, wi-fi (slowish), 4 decent pillows per bed, pleasantly painted recently. Two upright chairs with a table (no desk or easy chair). Los Alamitos Blvd is a very busy major street. The fire station is nearby so lots of emergency sirens. Gardeners with leaf blowers and string trimmers (weekwackers) begin their work promptly at 7 a.m. both next door and across the street (at least on Wed morning). The unexpected rude wakeup led to early breakfast which was good, since the breakfast area is incredibly tiny. I think I was first to sample the microwaved tater tots, sausage, and egg-ish patty before the full-house throngs arrive (with kids). Coffee machine best thing on premises! Also had assortment of fruit, cereal, milk, 2 juice choices, and breads. Have tried to just present observable facts in this review so you can form your own conclusion. I will not be staying here again.
Clean and comfortable, nice area. Close to Knotts Berry Farm and seal beach. Lots of restaurants and shopping close by. Parking can be tight. Breakfast was good for the small space they have. Mexican restaurant across street was great.
Will never, ever stay here again.....non-smoking room was anything but. Microwave did not work. Staff needed 4 attempts to get the pass key to work upon my arrival. Better bring your own lotion and conditioner. Shampoo only is provided. Parking lot is postage size which is spacious when compared to dinky eating area. In fairness, staff was pleasant and room was clean.
This is the best place to stay in the area. The room is clean, the breakfast is excellent, they offer "grab and go" option, they provide fresh fruit, water and coffee in the lobby. The hotel is the most generous i have seen in supplying refreshment and fresh fruit to guests. It is close to Downtown Disney. We had a great stay,
Somewhat noisy due to the proximity to Los Alamitos Blvd. The parking isn't good, there's one parking space for each room. I was told that on weekends sometimes you get blocked by others parking behind you (I didn't see it during our weekday stay). Rooms are small but adequate. About right price wise. The Ayres hotel down the street is nicer but more pricey.
Two nights here to see a splendid Mary Blair exhibition and spend a day at Knott's Berry Farm. Located a few miles from each of our destinations. Pleasant hotel, professional staff (especially front-desk person Jose). Quiet, clean, spacious room (we even had a little balcony!) Full breakfast part of the room charge. We were very happy.
very friendly and helpful staff. the location is great. next to places to eat and also places to shop and i also love that the beach is a close drive from the hotel.the staff helped me get a refund for an over booking.
Pros: Spacious double queen rooms with ample room, including a table and two chairs and a desk with the extra room and it didn't seemed cluttered. The closet was bigger than the one I have at home and was nice to hang up my clothing and they have luggage racks to put your bags on inside the closet. The toiletries were of good quality and were ample in supply and diverse. Had enough towels of all sizes that you didn't have to call down for any more and there were four pillows per bed and that was more than enough for one person per bed. The beds were comfy and soft, even though I like a harder mattress I was able to get a good night sleep on this one. TV has basic cable and HBO available complimentary. Plugs galore, in the lamp on the center night stand was two plugs for adapters and one slot for a USB cord and on the nightstand it had two plugs for adapters for plugging in your electronics. Better too many than never enough. Came with a fridge and microwave, we were on the third floor and was quiet and wasn't bothered by outside noise. Shower had hot water anytime day or night so you were never stuck with an ice cold shower. At check-in we requested a later 1p checkout, it was confirmed right away and not having to call down in the morning like most places so we got to sleep in.
We stay at this location frequently. Staff is always friendly and willing solve issues that arise. Located close to amenties and activities. Disneyland and Knott's are within a 20 min drive. Beach is about 15 min.
My favorite Best Western, Great room and great staff make it a great place to stay. It's a smaller Best Western but nonetheless it is the best. Just don't go when I do because I want my favorite rooms and want to make my waffles 1st!
I can't tell you how impressed I was by getting TWO luggage racks! I never understood why a 2-bed room would only have one rack. There are obvious two people sleeping there. Good job, Best Western! Also something you don't see much of any more: A real blanket! I despise those comforter/sheet thinging: They are too warm for me and I end up taking them off and just sleeping under the two sheets. Give us back our blankets! :-) I was pleasantly surprised to see two bottle for your hair: shampoo AND conditioner. Please don't tell me you can add conditioner to shampoo. Nope, doesn't work. There was a coffee maker, a microwave and a fridge. Nice! (It might just have been only our room, but there was no place to plug in the coffee maker where it was actually situated. You had to move it to the desk to find a plug. ??? The other cons: No lotion in the bathroom, and only regular coffee--no decaf. The breakfast was exactly as you would expect but come on: those napkins? I could literally see through them. I understand wanting to save $$, but when a guest has to use 7 or 8 of them, you are not really saving much. The room as clean and presentable (Oh, the TV remote was on a paper holder--for sanitary reasons? Not sure, but it was not sealed so maybe they just reuse the same one over and over.) The hotel is very convenient to the 605 freeway and Knott's Berry Farm. (Go there for their chicken dinner!) Front desk staff were friendly and professional. I would definitely use it again when I'm in the area.
Great people. Decent breakfast. Comfortable pillows. Lack of parking. Lack of towels and sheets. Quiet environment. Average for the price. Staff tried their best to accommodate for needs. There was no parking and an employee removed his to allow us to park
I had an overnight stay at the BW Los Alamitos location the weekend of August 24th. I really enjoyed and would definitely recommend to my family and friends when their visiting from out of town. Thank to the staff there I had a restful and worry free stay
We stayed at BW Los Alamitos Inn & Suites 7 days. Our room was always clean as well as the rest of this hotel. Breakfast was the same each morning, but had a lot of variety to choose. Staff was helpful, pleasant and courteous.
We found our room to be very clean, and well maintained. Check in was fast and easy. There was plenty of parking while we were there. Pool and spa looked well maintained, BUT they don't keep any towels at the POOL/SPA?!?!? You have to bring your own from your room. Very annoying but not a show stopper or anything.
Seems to me there's a problem at this hotel. If you book from 3rd party they'll put you up in a smoking room. So if you want a non smoking cleaner room you better book directly with them and you'll pay the higher price. I feel they're taking advantage of my parents who are there now and told them they sold out on rooms but from what I see on booking.com and their own website there's non smoking rooms left. Buyer beware!!!
Hotel is very clean. Rooms are a good size. Adrian at front desk is awesome. So friendly and helpful. Breakfast was excellent. Only downfall was the Pillows are hard and bulky. Did not sleep well and woke with a kinked neck. If they changed up the pillows it would be perfect!
Nice clean hotel Close to all area attractions, Disneyland, Knots Berry Farm, Freeway access. Large rooms available for families, Pool, spa. Walk to diner, some shopping. The staff members are extremely friendly and ehlpful
We have stayed at Best Western Los Alamitos Inn in the past and have found it convenient for business in the Long Beach/Seal Beach area. It has had some remodeling since our last visit and has a pleasant fresh look.
Room was good size and beds very comfortable. Check in made us stand outside in the cold. (47 degrees) Other employees very helpful. They were redoing checkin/breakfast area so room was closed. Breakfast was plentiful when it was provided; 2 of 3 mornings was a table outside with cold cereal, milk, some fruit, yogurt and granola bars.No coffee or tea. Not the “full breakfast”. Wish they had told us that before. Why redo a lobby between Christmas and New Years?
BW, Los Alamitos is a comfortable, convenient, quality hotel for visitors to the Los Alamitos area. Easy access to area beaches, attractions, without being in a tourist trap. Very friendly helpful staff; nice breakfast. Not far from Long Beach airport.
Despite the doors open to the parking lot, the rooms were surprisingly quiet. The hotel is mostly renovated, so things look quite fresh. The breakfast was great; it had both hot and cold items and pretty much anything you would want. The beds were clean and comfortable, though my husband and I weren't crazy about the little pillows, which were a bit hard.
I have a conference periodically in the area of long Beach very near I-805. I always choose this hotel because of the value - clean, comfortable, good breakfast and with the amenities I need. I would recommend it.
I needed a place to stay while I attended several meetings in El Segundo and Orange County. This hotel appeared conveniently located near I-405 and I-605, and offered a good rate (discounted, in my case. The room and most other features were highly satisfactory: everything worked in the room, it was clean, and WiFi was good. I have low expectations for an included breakfast, and I found the breakfast here just adequate. The serving area was cramped. Somewhat surprisingly, the coffee was served from some sort of concentrate machine -- not what I'm looking for in the morning. Biggest problem was inadequate parking. I suspect the motel was sold out, but there wasn't a 'legal' space available when I returned after dinner. Someone arriving later would have needed to use on-street parking. Staff had not warned me about this when I checked in, and luckily it did not become a serious issue for me on my 3 nights. So ask carefully if you plan to arrive or return late. Also, there are several places to eat within walking distance.
This staff went sooo far beyond expectations. Clarissa, specifically, went out of her way to provide extra amenities for my family on short notice. She left pizza in our room and waters as well for us to enjoy during this family emergency.
There is not enough parking for guests, you may have to park offsite and get up at 7: 30 am to move your car ! There is no security box either for your valuables in the room (you have to go to the front office to leave your stuff). And the TV in my room only had 1 channel.
Very friendly and accommodating staff, inexpensive rooms with all that's need for a decent night's sleep and quick access to freeways while being away from the noise of them. Some great restaurants nearby: Fish Company, Sango, and for "Gourmet Fast Food go to Paul's Place- best french fries on the planet! Been staying here for business for 16 years and pleased to keep doing so.
Was pleased with Quality of Staff and hotel, free Breakfast and free parking was a big plus. Staff was friendly and helpful, rooms were big and clean. Pool and Spa were nice but would have enjoyed a health center to get exercise while at the hotel.
A no-frills, clean, comfortable, friendly place to stay with the MOST wonderful pillows EVER! The staff is awesome and tend to your needs right away, always with a smile. They are almost always able to accommodate an early check-in/late check-out and for the price, you can't beat this motel.
My main concern is my ability to get an afternoon nap and this hotel works well as it is quiet and comfortable. I didn't get to use the pool and spa this time but have before and it was great. The price is slightly on the high side for Best Western but it is hard to find much of anything in the area for less than 150. I will stay here again.
Very accommodating and friendly service I would recommend this to anyone of these two to business around the Long Beach area. The only thing was is they need to extends the pool hours from 6 am to 10pm and the breakfast hours from 6 am to 10am.
A great place to stay it's local and I've needed to do to my new place wasn't ready to be lived in. I have stayed here three other times and I've had a great experience with the staff with check-in and checkout and the room is very comfortable
We've stayed here many times and have seen nice improvements. Examples are the improved coffee in the room and at breakfast. The location is close to freeway access so that is always appreciated in the Los Angeles area. However, parking is very tight and the breakfast area is small.
Hmm - let's just say that this particular BW has some issues with staff and management practices. We booked online and when 5 minutes away from arrival check in clerk called and let us know that the only room available was a smoking room and asked if this was ok. told her no, had a 14 with us and did not want to subject him. asked for alternatives, told only thing she could do was cancel our reservation and not charge us !! asked for manager and was told there was none. Asked why this happened and she told me it was because i booked online and that i should have called them direct and she would have informed us (really?). Asked her to call manager to find solution, she refused to do so and then hung up on me. Having no options, we were forced to stay and i now have to write this review to let all others know that they should not consider this facility until they can show that staff has been trained and management can take responsibility for problems and provide solutions.
Hotel decor is / was very out date. Staff was friendly and helpful. Location was not great, it was in between two different businesses. due to location there was not a room with a view... Smoking was allowed on stairwell and could smell the smoke. I was a quite in our room and could not hear the traffic from the main highway.
I will definitely be staying at this Best Western again in the future. The staff were especially polite and accomidating, and everything was updated and clean. The bed was very comfortable. I slept better than I have in a long time.
I booked a room in advance with the hotel itself for a double bed suite as I am traveling with my four kids and husband. We get to the hotel and they gave us a king bed only. Anita front desk tried to help and assured me the manager will take care Of us and comp Our rooms. As entering our room it was sooooo hot and had a bad odor. We also were greeted with the biggest spider web and spider at our door. Anita had a hard time but she got it down as my kids were screaming. Upon check out Anita was not there however they lady who booked my room initially was and she told me u will Not be charged and the manager can not talk w me and will not u til Wednesday. I knew something was off I called my credit card company and they charged me triple what the rate initially was. I went back to talk to her and she asked me to leave the property. I wasn't rude I simply asked as in to why you charged me? This was the worst experience I have ever had and really put a huge damper on our vacation.
I had business in town and decided to try this place since it was close to my meeting. I did not expect much and got the surprise of my life. It looks as if it was recently renovated or is just kept up in perfect condition. Spotless room, fresh paint, clean grounds, and overall immaculate. The room had an extremely comfortable bed, flat screen television, new furniture, great bathroom, etc. Breakfast was included which included eggs, sausage, fruit, coffee, etc. More than enough to get you by. I am familiar with the area and it is very safe with great restaurants all around. Highly recommended.
The room and all facilities were improved even since we stayed in January. We received great help from the staff. I enjoyed the fountain and front garden. We used the food venues nearby, Mexican and pizza and donut shop. Family are nearby.
My husband attended a class and I spent the days visiting friends. We were very happy with the comfortable bed as we've experienced hard beds. There are quite a few restaurants nearby and an adjacent liquor store. The breakfast has quite a variety of items to choose from.Our room was very clean with a coffee pot, iron, ironing board, hair dryer, large screen tv. We felt quite safe. There is a set of craft shops and a nice restaurant a short block away. There is a swimming pool but unfortunately we didnt have time to sample it. Overall a good experience.
Very friendly staff. Great breakfast. Very comfortable beds. Good size room. Great location. Close to Long Beach, Cerritos and Norwalk. We were visiting some relatives on this trip. We were going to stay in Long Beach but the parking fees were too much $19-$28 per night, here it was free, Parking lot is a little tight but mostly because people don't know how to park straight. Plus you get free WiFi and breakfast too. There were lot of families with kids but didn't hear any noise at all.
This hotel never disappoints. Always clean, well kept with professional staff. One of the rooms has been made wheelchair friendly with a large walk in shower. would also add that the breakfasts are quite tasty. Usually have a good selection of hot and cold dishes. Have stayed many times in the past and will continue to do so when I am in the area.
In all my years of travel, I have never been treated with such a high level of care and courteousness as I was during my stay at the Best Western in Los Alamitos. I was traveling with my wife and son for a trip to Knott's Berry Farm and Disneyland. My son happens to have special needs, as he's autistic, and due to his condition, we often scour the internet for hotel options that will suit his needs. After some investigating, we found a room at this location that we felt would work. Upon arriving and entering our room, we realized it wasn't the same room pictured during the time we reserved online (via Expedia). I mentioned this to the front desk clerk, Anita, as well as the hotel manager, Clarissa, and they immediately went above and beyond to accommodate my family's/son's needs. Needless to say, my wife and I were overwhelmed by their display of kindness and concern. The amount of extra work and effort they put in to accommodating us has left a lasting impression and has established a sense of brand loyalty that no comfy bed, free internet, or complimentary breakfast could ever create on its own. Beyond the AMAZING service, the rooms were spotless and extremely comfortable. I fully recommend this modestly sized hotel, if not for the quality of the rooms, then for the quality of the staff. They demonstrated their HUGE hearts and it's something I forever appreciate and never forget!
I have stayed there about 10 times this past year and the staff are completely awesome. Polite, engaging and helpful. It is located by great restaurants and entertainment locations. I highly recommend this location and you won't be disappointed.
The only negatives would be that the channels on the TV are limited and parking spots are a little narrow. However, overall, the other positive points far outweigh those. Staff was super! Great breakfast. Grounds, rooms and pool area all very clean and inviting.
Just stay away from the coffee. The coffee in the room is awful and the one they use for "free" breakfast is even worse - it is INSTANT! So, as long as you bring your own, you will enjoy staying here. It is clean, comfortable and in a great area with lots of restaurants to choose from. But best of all Long Beachs' Shoreline Village is about 10 minutes away.
Stayed here with 8 high school students my wife, and another teacher advisor.....great location, clean rooms, great breakfast, great staff. Was very pleased. Very helpful with directions and recommendations!! :)
Clean, quiet, great staff, and awesome location. Would definitely stay here again. Make sure you hit Surf Taco across the road, excellent food. Also a great Tai place down the road and pizza shop around the corner.
Stayed here with a group and the location was great for various activities. Good food at reasonable prices within walking distance. Rooms are spacious and clean. Staff are very polite, helpful and friendly. Breakfast included and has enough basic hot and cold options to cover most people's preferences.
Quiet and clean. Very friendly staff. Remembered I liked a certain room and had it reserved for me. I so appreciated that, I gave them a box of chocolates as a Thank You. I look forward to staying here again
Clean, quiet and welcoming staff. Breakfast was good and worth the visit to the lobby. They had a variety of items so we didn't have any trouble finding something delicious. The rooms on the second and third floors are more quiet than the bottom ones but that could be expected anywhere. There is an elevator so you do not have to climb stairs.
This hotel met all of my requirements. It's clean and quiet. The staff was very friendly. I checked in quickly workout any problems. The location great. It's about 15 minutes from the beaches and there's food everywhere.
Easy check in. Clerk was friendly and made us feel welcome. Wi-Fi/internet connected easily and thoroughly. Comfortable bed and pillow. Slept well. Breakfast was tasty. Overall this was a pleasant experience.
great value, not enough parking so get there early. I stayed in a suite and was well laid out with plenty of hook-ups for mobile devices, etc. TV was kind of small, not a big deal for me. Overall, if you are looking for good clean hotel and nice staff, this is the place.
Clean rooms, within walking distance to many restaurants. Rates are great, parking space reasonable. Staff was excellent, friendly and helpful. Outdoor hot tub and pool are clean. Nice place for a 4 day trip.
Cofortable and very friendly Staff, Breakfast is included and the Rates are great. They are close to resataurants, Bre Kitchen ale House and Shenandoah at the the Arbor. Excellent Lunch and Dinner. They are within walking distance and a few shopping area that are quaint. It's 2 blocks from the freeway. It has a microwave and fridge and coffee maker. A plus for me. I would stay here again.
This is an above average Best Western. I stay here often for business. Excellent restaurants nearby, close to the freeway and the free breakfast is good. Always receive quality service from the front desk.
As others have said the parking is somewhat tricky when there are quite a few cars you have to be aware when exiting parking spots. The hotel is near a busy intersection and if you have a room facing the street can hear the noise but it wasn't overwhelming i got a decent nights sleep. The continental breakfast was pretty decent not just fruits and juice but included cereal, eggs, pastries, muffins, sausages. Staff was very helpful especially trying to figure out how to use their microwave turns out the power button you have to hit dead center. Free wifi worked with no problem in my room Close access to many freeways here.
We initially reserved a King Room for 2 nights. The bed was comfortable and I loved the large closet for storing luggage. My only complaint was that sink and vanity were outside the bathroom. I prefer the sink in the bathroom. We decided to extend for a couple more nights, unfortunately only a double queen room was available. The closet in this room is smaller however sink vanity was in the bathroom. The Continental breakfast was adequate, fruit was available in the lobby throughout the day which was a nice touch. Front desk staff was cordial and accommodating. Room appeared to be very clean. All rooms had refrigerators, microwaves, and coffee makers.There is a pool and a hot tub which we did not use. If you are seeking a room with a view, this is not your place. Most rooms overlook the parking lot. Since we weren't in our room that much, that wasn't a problem. I would definitely stay here again.
I have stayed in 5 star hotels many times. This was not a trip to holiday but to come and see a sick loved one. I was here for a week in a room beyond clean, comfortable bed, caring staff and good internet. I have stayed at more expensive hotels in the area and this is the BEST and 1/3 of the price!
Quaint as in small and we liked it! Not as large as another BW we stayed at. Enjoyed Breakfast. Lovely Staff. Anita, you are Awesome. If we are in the area we would most definitely stay here again! Hotel was clean, bedding clean,
Nice staff and a decent room, but the location and exterior are not so good. The pool and Jacuzzi are very small and essentially in the parking lot. The parking lot and the property are small making parking difficult especially with several large pickup trucks present. We pulled forward and found that all spaces were full or unusable and then had to back all the way out of the parking lot because there was no way you could turn around.
The night staff was very helpful in getting us the exact room that we wanted on short notice. We are always satisfied when we stay here. Although we left earlier then breakfast was served that is one of the reasons we stay here.
The rooms were comfy and spacious with comfortable beds, good amenities, and clean and fresh. Any rooms ending xx01-xx04 please know you will be on the noisy street (we were in room 302). Needed a room near the elevator, but know here you will be on the main street, and the windows do not keep out the sound, didn't get much sleep. But they tried to move us, even tho they were full, and within 10 minutes of going down to request the move, they already gave the room away, so was disappointed in that since they knew we were having trouble with our rooms. Probably won't visit again with no guarantee of a quiet room, but the hotel still met our standards.
Nice hotel. Bed was too firm and pillows uncomfortable but overall a good place. Breakfast was awesome and staff was very nice. Shower mat slid out from under me in shower and I fell and hit my head. Got banged and bruised but am okay. Water pressure was a little low.
The "Please Do NOT Disturb" placard placed on the door, means don't come in. It would be appreciated if hotel cleaning staff followed this request. The room was good and the location is great, all those things are great reasons to stay here. Hotel breakfast opens at 6. Don't expect to go get a cup of coffee anytime before that because the front door is locked.
I had a wonderful experience staying at Best Western Los Alamitos. Small property, quiet and clean. Would definitely recommend it to others. The only drawback is the breakfast; not very family friendly, limited choices, small eating area in lobby.
This is the second time I stayed at the Los Alamitos Inn. The first stay, the Inn hosted a girls soccer team. This time it was a Wedding party. Several generations of family members in the breakfast room. Great to see. Front desk accommodated a business need even though the lobby/breakfast room was bustling with guests. Good Job to front desk and housekeeping.
The hotel is in a very nice quiet area, about 25miles from the airport, easy to get to, enough parking, VERY helpful and pleasant staff! The rooms are big, clean and well equipt, the plumbing was maybe a tiny bit noisy at times, but otherwise nothing at all to complain about! Pool was nice, hot tub great! There were a number of very good restaurants with-in walking distance, 'especially the Shenandoah across the road!! And the marvellous collection of little gift store there! Everyone in the area was so pleasant! Highly recommended! If u need a place to crash for one night after arriving in the US, choose this, you won't regret it!
The room was very clean and well presented. The bed was quite comfortable. The breakfast was good with eggs, potatoes, sausage and a selection of breads. All presented nicely. The staff were friendly and helpful. The surrounding area of the hotel gave you a feeling of security. I highly recommend this hotel.
Stayed her before going to another town. Nice location, rooms are clean up to date and comfortable. If your in the area on a budget stay here, it's ranked number one for a reason! Close to restaurants and stores.
The rooms are clean and the staff is great! I needed a place to stay while my condo was under construction and they made my stay really exceptional. For those of you who are from out of town, it is close to Disneyland, Knott's Berry Farm, the beach, Long Beach Aquarium, restaurants, shopping, the whole Los Angeles experience is close by.
Staff was great! Room was clean and modern. Would return to stay if in area again for a night. Parking is pretty ridiculous, but the staff does everything in their power to address it, and get creative on where to park. The only down side was having to go and move the car again at 7am.
We spent one night in this Best Western and it was a good experience. Pros: Clean, comfortable bed, free wifi, breakfast and parking. Cons: $100 was charged in advance to our debit card to hold in event of damage. In spite of this disconcerting experience, we'd stay there again.
Woke up with headache and cough due to a broken air conditioner. The staff had us stay in the room even though the floor was saturated and moldy. Water pressure was terrible and the parking lot was noisy outside our window. The hotel staff was unaccomodating and rude. They never called us back to rectify the situation. We absolutely do not recommend this hotel!
Stayed here for one night prior to going to a concert at Spaghettini, Seal Beach. Great location for both the concert and the overnight stay. Room was on the top floor overlooking the pool. I was told they had a balcony room for us but it was on the second floor and I preferred not hearing footsteps over my head. If I had been staying longer, the only reason to get a balcony might be to smoke (which I don't and am not sure is allowed) outdoors without leaving the building - there is no view. Room was clean and large with the usual amenities. Bath is small but adequate. The desk staff were upbeat, smiling, and conversational. The breakfast is small but included hot items, making it easy to get on the road if time is a constraint. The breakfast area was part of the lobby making it small but it was clean and welcoming. The best part is I saw no questionable individuals hanging around the hotel. I will definitely stay here again should my travels bring me to this part of SoCal.
This hotel offers very good value. Breakfast is quite good and property is kept very clean. Parking at times can be difficult. It is located close to restaurants and freeways. I will stay here any times we are in the area
We were very satisfied with the large room and the helpfulness of the staff. They went over and above the call of duty to be of assistance. They were cheerful and professional both at the lobby as well as the service staff
This is the nicest Best Western we have been to in a while. The carpet looked new and was very clean, the TV was probably the largest I've ever seen in a hotel room, and the bed was pretty comfy. I would before than happy to stay here again in the future.
I stayed for five nights and it was an easy location, very close to my work assignment. I ate dinner at five different diners that are all on the same street. it is a quiet location and courteous employees. The internet and AC worked well for my late night data entry needs. I enjoyed the grab-n-go breakfast in the early morning because I was not able to stay around for a hot breakfast. I am grateful though because that was my only source of food for several hours into my work day. Thanks!!
This was by far the cleanest and nicest Best Western I've stayed in. The grounds and rooms were very well maintained and the staff was exceptional. Only complaint were that the pillows were very hard and the parking was limited and spaces were extremely tight. Other than that, I would definitely stay again, but with a much smaller car.
This was a good experience for my first stay at this motel. Given the recent price hikes in the area at other locations I was forced to stay here to meet my budget allocated by my client. I was concerned at first but overall this is a nice property with modern rooms. The bed was very comfortable and not to soft like other cheaper hotel brands and locations. TV was large and had good picture quality. AC was great and powerful.
Great hotel and lovely staff. Clean, quiet, comfortable and only about 20 mins away from Disneyland. Walking distance to restaurants. Beds were comfy and provided a good nights sleep. Didn't get the opportunity to try the pool out but it looked very inviting. Would have no problem in staying here again.
Clean and very quiet rooms. Close to where we wanted to be. Good value. Parking was a little challenging when full, but we would definitely book again. The staff was very friendly. Easy to find and centrally located.
I found both the Best Western and the reception staff to be welcoming and knowledgeable. Thanks for a lovely stay. Loved the pool, wished the air-conditioning had been a little more realistic as to real temp but at no time uncomfortable.
The hotel and staff were great. The breakfast was very good. The only issue we had was the parking. We needed to park both of our cars, but we were only allowed to park one in the lot at a time. They did allow us to park in the business lot next door, however we had to move the car by 7 am.
We like staying here. It is close to all the places we are visiting. Staff is friendly and helpful. There are a lots of places to eat around this hotel. Shopping is really close too. I stayed here with my family for 4 days, and then brought my husband to this hotel. He liked it. It will be our come to hotel whenever we are in town. We used to live in Long Beach, so when we visit. It's perfect.
Room #212 2 Queens bed, spacious,clean, comfortable beds, biggest closet I've EVER seen. Microwave, fridge, balcony but no chairs. Breakfast was included and was good, but area is VERY small. It also serves as the business center (desk with computer and chair). No gym, small parking area with tight spaces, beware of entrance ditch, go very slow or you will scrape the bottom of your car. The WiFi was terrible! Service was very good, friendly people. We stayed for two nights as it was central to our plans.
We rented the suite and were very impressed with quality and cleanliness. Overall the hotel was very clean. Only problem was the cooling system in living room section and no available parking when we came back at 11:00 PM.
This hotel is small but is in a great location for both beach and the city experiences. All the employees are very friendly and efficient. The front desk manager is very helpful and makes himself available for all the needs you might have.
Loved the 2 room suite we stayed in for 4 nights! Clean and spacious. The kids loved the pool and hot tub. The house keeping crew went out of their way to keep our room stocked with towels and other essentials. Eveybody was very friendly and made us feel welcomed.
This is a slightly expensive hotel, but the Staff is exceptional and the rooms are Very Clean. It is located to get to many different areas rather quickly and there is shopping and eating areas throughout the area as well
Hotel was fine when we stayed there. Our reservation was canceled and we were informed of this upon arrival late at night after traveling from NY to get there. We were told they could not reach us and that our credit card was declined. They accepted the same credit car for use during the 5 days we did stay there. We were extremely frustrated upon arrival needless to say.
We love to stay here when visiting family and attending the Los Alamitos High School choir events. Their location is convenient to Los Angeles and Orange County. The rooms have recently been totally renovated.
Very nice, clean room. Jose, the front desk person, was friendly and extremely informative. The parking lot is a bit small and hard to park a large vehicle but we made it in out family van. The hotel is close to various places as well as the 605 freeway which leads all over Southern California. The pool and jacuzzi were very relaxing and a definite plus! We're in the Los Alamitos area at least 3 times a year and will definitely stay there again.
I stayed 4 nights for a work trip and overall had a pleasant stay. The room was clean and the bed comfortable. Looks like they have been working on keeping the hotel up. If you're a light sleeper, the halls can be a bit noisy. I suggest the third floor. I stayed on the second and had a very heavy-footed upstairs neighbor. Front desk staff was very friendly and helpful. Breakfast was decent. I just wish it started at 6 a.m. instead of 6:30 a.m. to make it more convenient for work hours. Parking is a little tight, but manageable with a small car. I would stay here again.
Our stay was descent, however, the second night we had noisy neighbors. The room was nice, but the parking spaces were a little narrow and the two rows were closer together than most places. It was challenging to get out of the parking space and required a couple tries of backing up and pulling forward to get out without hitting other cars. If we didn't have the use of the bigger handicapped space, it would have been even harder.
Nice room with a very good breakfast. Parking lot is a bit cramped. Location is good and very close to various eating establishments and freeway. Will stay again when in the area. Very little noise helped making sleep easy. Television had many different channels.
The Los Alamitos is the "Best" Western place to stay. This facility is very close to Disneyland and Long Beach using the arterial roads or easy freeway access. Very clean, reasonably priced, and the management/staff are extremely friendly, courteous and friendly. Number one for us is how clean the rooms and exterior of the properly are. Very well maintained! We have stayed at this facility 10 times over the past 4 months.
We chose this place because of the reviews, it was reasonable and not too far from Knotts Berry Farm. Right away upon initial check, I saw an unpleasant little gunk stuck on the wall behind one of the beds. Okay..no biggie. Then, there were hairs stuck on the bathroom door, like someone used a hairy rag to wipe the door. Okay..I can live with that. The room itself was updated and not too cramped so yay! Another yay was our breakfast attendant who's sweet as could be and very accomodating. She didn't give us a dirty look even when we barely made it to breakfast before cut off time. She never rushed us, so we're thankful for that. Office staff was nice overall. However, the day we were checking out, my 5 year old found a used condom behind the curtain. Yay!..NOT! None of my kids had ever been exposed to that, so it was not a good experience. We brought the issue to the front desk. I showed pics, she noted, and told me it would be handled. She said someone from the office would be in contact with me, which never happened. Poor housekeeping, unprofessionality and lack of follow through. We won't come back :-(
Roomed smelled with cigarette smoke and front desk employees (daiy shift females) were more involved with their personal lives rather than the customer. The check out employee was very helpful and fast. House keeping was friendly and helpful.
When considering a hotel in Los Alamitos area this Best Western offeres you a very comfortable, exccellent experience. 4.5 stars all around. Rooms have been recently renovated, beds are very comfortable, breakfast is good..only negative is the breakfast room is a little small.
The pillows where terrible, The noise unbelievable, you would think the rest of the quest where parting in you room. You could hear every time somebody went up or down the stairs. Smallest vanity you can make and I had their suite
Easy access to local businesses visited. The premises were comfortable & clean. The breakfast satisfactory with easy access to diners close by if a full breakfast is required. Our third visit here & we would return.
The Alamitos Best Western is extremely clean, staff are exceptional and have very good interpersonal skills and are always responsive to any request or need. As a returning customer they remember you right away and always tell us "so good to see again and how have you been". This means a lot to customers. This past year we were coming often to assist my 100 year old mother in law in moving to assisted living, and an Alzheimer's facility. This staff always remembered us, and always asked how we were doing with kind thoughts and words. We truly appreciated that. This staff is the best ever.
Staff was nice, rooms were nice and clean. My husband and kids enjoyed the free breakfast every morning. We stayed there for our Disneyland vacation, the drive there and back wasn't bad at all. Maybe 20 min, if that. Would definitely stay there again.
I've only had positive experiences while staying at this hotel. Why stay at other high priced hotels in the area when this little gem is in the heart of the city, with super easy access to the 605 freeway which connects to the 405 San Diego. There is no need for room service when a pizzeria, sandwich shop, and a Mexican restaurant are less than ten minutes walking distance. The rooms are very clean, the beds are comfortable, wi-fi connection, HD tv with cable shows, and a free breakfast every morning with a very good selection of food choices. Their front desk agents are very friendly, and I did not experience any loud disturbances within the neighborhood. This is my new home away from home.
Room was clean, grossly. Bed was very comfortable. It was a good sensation to receive an upgrade and a gift bag. However, we found a dirty coffee maker in the room and had to spend about half an hour in cleaning it, since we did not want next guests to have the same experience. Not enough parking when hotel is completely booked.
Breakfast was awesome compared to other hotels. Front Desk staff was very friendly and offered a fast check in. Would definitely stay at this location again. Hotel was close to Long Beach University where our tournament was being held
They recently renovated the rooms and they are very nice. And the price for the room, free breakfast and amenities (pool & Hot tub) is super reasonable. However, the breakfast is very minimal and located in the lobby (just one of my pet peeves). However, there is everything from nails salons, massages, great restaurant and shopping within walking distance.
The Los Alamitos Best Western is extremely well maintained, very clean, and staff are very personable and friendly. This location is easily accessible to the freeway and many venues within the Long Beach area.
We chose this Inn based on the reviews. I think we obviously just had a one off experience because we did not enjoy your stay. My husband checked in and we started to drive toward the underpass where the person who previously reviewed this place stayed and made it clear it was noisy and dark. Yep, our room was in the cave. I walked back to the lobby to attempt to move rooms. She said they couldn't accommodate us. So we walked in the non-smoking cave...I mean, room. The smell of smoke was pretty strong. We decided to tough it out and at about 6am we started to hear the echo of the large diesel trucks starting up that were parked under the hotel, where our room was. Also, no wi-fi in the cave. The next day we attempted to move rooms again and they told us no. They put an ozone machine in our room but by then, everything we owned was saturated in the smell of smoke and the sheets were no different. They tried, the people that worked there were friendly but I can't recommend this place. I need some natural light, internet, and fresh air after our 3 days in the cave.
The room was updated and clean, however, it was very noisy. The room was located under covered parking and we heard every vehicle in the parking lot at all hours. The covered parking allowed very little natural light in the room. The room was also located at the stairs so we eveyone who walked up or down the stairs.
I stayed at this Best Western Inn during NYE weekend for an event in Long Beach and was pleasantly surprised. The appearance of the outside/parking didn't look like anything special, in fact it looked out dated, but as soon as I stepped in for check in the staff was friendly and the lobby was extremely clean. When I got into the room, it was even better; flat screen tv, comfortable bed, ac/heater, fridge/microwave and was it very spacious and clean. The location was near food, gas stations, and grocery stores and was in a safe neighborhood. Overall this is a good best western with very comfortable rooms and a friendly staff. Would stay at this location again if business or another event took place nearby.
Stayed at the Best Western Los Alamitos on a Sunday night for a short business trip. The hotel is about a 12 min drive from Long Beach Airport and was a convenient place to stay. The grounds are very well kept and there was ample parking for check-in and stay. The front desk staff was cheerful and friendly; they were very helpful in getting us into our room ahead of normal check-in time. Later in the afternoon, they were more than happy to print our boarding passes, even though I didn't see the lobby computer and printer hidden behind their Christmas tree. Our third floor room had an outside entrance; the elevator is accessed from the parking lot, instead of inside the lobby. The king-size bed was comfortable with an assortment of pillows. The wall mounted flatscreen TV was one of the largest I've seen in a hotel room and the HDMI port was accessible so I could hook my Amazon Firestick up to watch videos on demand. A central marble top unit beneath the flatscreen TV contained drawers on one side, and the refrigerator, microwave, and ice bucket on the other side. The good-sized desk was located near the front door and had a lamp with AC power and USB outlet in the base; convenient for charging devices without having to plug in a charger. Similar lamps were on each nightstand and there was a nice reading chair with footrest. Internet access was solid and fast. The sink area next to the closet was well stocked with towels and toiletries. The bathroom was on the small side, but was well stocked with towels and had a shower/tub. One odd thing we noticed was that the bathroom fan drew in cigarette smell from an adjacent smoking room. It was annoying, so we kept the bathroom fan off. The hotel offers a free breakfast in the morning and there are several restaurants, including a Sizzler across the street from the hotel, within a short walking distance. The Best Western Los Alamitos was good value for the price and we look forward to staying there again.
I needed accommodations near Long Beach Airport. This Best Western is close enough to the airport and allowed me the time needed to travel to appointments, as though I were closer to the airport. Great alternative to the higher priced accommodations in poorer areas close to the airport.
Rooms are pretty big, and the breakfast has a lot of variety for a little place. The hot tub is really hot. The pool is not really very big, but not a lot of people use it, so it's easy to have for one's self.
My room was very clean with new furniture and a flat screen t.v. which had cable and HBO. The refrigerator and microwave were a plus. I spent quite a bit of time at this hotel because it was very close to a hospital that my sister was in. A continental breakfast was available which consisted of bagels, pastries, muffins, eggs, sausage, and french toast. Juice and coffee was also available. There are many places to eat and shop nearby as well as grocery stores and pharmacies. The desk staff was very friendly and accommodating. I highly recommend this hotel for business or pleasure.
This was a nice place to stay, area seemed pretty good "not scary" if it's where you need to be. The rooms were clean, the beds were comfortable, good breakfast not the best but certainly not the worst, very satisfactory.
Everyone is very helpful, hotel is clean, the pool is excellent and everyone in the staff are very friendly, even the employees welcome you with a smile. I would recommend to my friend and yes I will be staying at this hotel every time I have a business trip to California.
Our stay at Best Western Los Alamitos Inn & Suites was clean and comfortable. They have a refreshed, modern look. The beds were comfortable and they had firm and soft pillows on each bed in our room, which helped us customize our sleep preferences. The staff we encountered were all very professional and helpful. This hotel is within walking distance to several food establishments, which is a nice bonus.
I was pleasantly surprised when I checked into my room at this location. The staff was very friendly and the room was VERY nice. I also liked that there was a store right next door to the motel and that it's also conveniently located to the freeway. A person by the name of Shannon helped me. I would stay here again.
We needed a place to stay and found this location, The person at the front desk was very accommodating and knowledgeable of the area. She provided easy directions to get us to the marathon for an early morning check-in, The location is also close to many restaurants providing many options for eating.
On;y stayed 2 days here. Convenient to drive to Disneyland, for a good price. Walked to Sizzler for dinner. Convenient to stay at when we visit relatives in the city. Stayed here before but I cannot remember if they had free breakfast. Fridge & microwave were convenient to have in the room. However, they should provide in room safe. Wifi was OK and free.
While attending an annual blues festival at Eldorado Park which is located nearby we stayed 4 nights at this hotel. The hotel was well located for our event and there are plenty of fine eating establishments within walking distance. There's a great taco restaurant across the street, a coffee shop called The Grind two blocks away and a wonderful seafood restaurant The Original Fish Market Grill a short drive away. Breakfast at the hotel is very good with a variety of menu items to choose. Only thing missing was the yogurt. In comparison to other hotels in the area the room rate was very affordable. This hotel's greatest feature is the service. Not once did maid service knock on the door and disturb us to see if the room needed cleaning. If we left the room, even if we just down the street for coffee, when we returned the room was cleaned. I definitely plan to stay there again when I next attend the New Blues Festival.
This was a great find tucked away in a busy city area. It was close to everything we needed. It was clean and the staff was so professional and friendly. The person who checked us in was very helpful when we needed to find a place to eat. Their breakfast was very good. The breakfast room is small but I was able to eat there and later my husband brought his food back to the room. We'd stay here again on our next trip!
Chose this hotel because of price and location and was really glad I did. The rooms were clean, the bed was comfy, the location was quiet, and every staff member was welcoming and friendly. I also like the room cold, and the a/c was terrific. The room had a microwave and mini-fridge which is always a plus for me when I travel. The only drawback to note is its location on a street that can be quite busy and can make it hard to turn into the entrance across the traffic - when the traffic is heavy, just plan to turn early and go around the block. Would definitely stay there again.
I had to stay here for 2 nights for a work function. The bed was super comfortable, I felt safe,and it was nice and quiet. The whole property has been recently renovated and everything felt clean and new. There is a great taco restaurant right across the street that was perfect for dinner. It was a great experience.
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