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Best Western Premier Hotel Boulder Falls Inn, Lebanon

5.0/5  - basé sur 500 notations.
505 Mullins Drive, 97355-3997, Lebanon, United States - visualizzare mappa
Best Western Premier Boulder Falls Inn - Facciata dell'albergo Il Best Western Premier Boulder Falls Inn è situato nel centro di Lebanon. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

**Vincitore del premio Travellers' Choice Award 2017 di TripAdvisor®!**15° classificato tra 55. 000 hotel statunitensi grazie alla qualità del servizio clientiConcediti un soggiorno in uno dei brillanti tesori della Willamette Valley. Il Best Western Premier® Boulder Falls Inn e i giardini giapponesi sono situati a pochi minuti dall'Interstate 5 in un'oasi privata. Il nostro hotel, informale ma elegante, è a pochi passi da un lussureggiante giardino giapponese di circa mezzo ettaro che presenta numerose cascate, percorsi per passeggiate a piedi, gazebo dal tetto in rame e una splendida varietà di coloratissimi e simpatici pesci rossi. Fermati a bere o mangiare qualcosa e goditi la vista sul giardino del 1847, vincitore nel 2016 del premio "Wine Spectator Award of Excellence". L'hotel dispone di 84 camere e suite arredate con gusto, servizi di lusso, ristorante all'interno dell'hotel e un centro conferenze di quasi 744 metri quadri. A breve distanza in auto troverai numerose aziende vinicole, fabbriche di birra e sidro e distillerie artigianali. La nostra posizione unica rappresenta un comodo punto d'accesso ai locali festival all'aperto, come l'Oregon Jamboree e il Willamette Country Music Festival. Al 1847 Bar & Grill potrai assaggiare piatti con un tocco della cucina tipica degli stati americani affacciati sul Pacifico, preparati con ingredienti freschi di produzione locale, davanti alla splendida vista del giardino giapponese con laghetto di pesci rossi. Vincitore del premio 2016 Award of Excellence di Wine Spectator, l'hotel propone cocktail speciali, birra e vini di prima qualità prodotti nella Willamette Valley. Vieni a scoprire come riusciremo a superare ogni tua aspettativa

Best Western Premier

Hotel Boulder Falls Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
Basato sul parere di 500 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
464
Molto buono
29
Nella media
6
Scarso
0
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
124
Business Business
60
Da solo Da solo
20
Di coppia Di coppia
24
In coppia In coppia
114
In famiglia In famiglia
195
Viaggio con amici Viaggio con amici
40
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Wonderful!"

5
30/11/2018

Beautiful grounds. Upscale room. Perfect bed for sleeping. Gorgeous facility. Massive Japanese garden. There was a rain storm, so we must return to walk the 1 acre garden. Enjoyed the garden view room. Both dinner and breakfast were outstanding. This was a last minute business trip. This BW was a wonderful site. We will be back!

"You can't beat this for the area!!"

5
26/11/2018

I've stayed here a few times now, and every time the hotel ambiance and appearance, service including the breakfast bar IN the restaurant (which is also amazingly good) and staff are exceptional! If you can, get the guest suite that has the wonderful shower!!

"Great Place to Stay...."

5
26/11/2018

We stay at the Boulder Falls hotel when visiting family, several times a year. I have no complaints, not one! Everything is always wonderful. The hotel and restaurant staff are great and the rooms, hotel property and restaurant are higher end and the Japanese garden are an extra treat. The second floor bar and patio are especially convenient. The restaurant and bars offer great menus and we've become family with the staff at breakfast. They've watched my grandson grow over the years and always remember him and our family. It is a diamond in an area without many choices. I'm looking forward to our next visit early next year.

"Great Unless You Are a Light Sleeper"

4
17/11/2018

Have stayed at this hotel three times over the past 2-3 years. The restaurant is very good, the room is spacious, the Japanese garden on the grounds is lovely (particularly in the fall) and the outdoor swimming pool and spa a refreshing change. Only drawback is that if you are a light sleeper, the ventilation system will likely awake you many times during the night, even if you turn the fan to OFF.

"Best place to stay"

5
07/11/2018

Starts with great, friendly, helpful people at check it and gets even better throughout your stay. Breakfast brunch is included and includes unbelievable free food and lots of food choices. Fresh cookies, clean hot tub and outside pool.

"Amazing Hidden Gem"

5
29/10/2018

Wow! What an amazing motel. The rooms were spacious and clean, and the restaurant has excellent food with decent prices. The absolute best was the Japanese garden, and had the weather been nicer, I would have enjoyed the serene spaces even more.

"Quick business trip"

5
17/10/2018

This hotel is wonderful ...from the rooms, amenities, restaurant ( wine list!) to the incredible service. If you need a unique and top-notch location for a small meeting or special event, you cannot go wrong here!

"EXCELLENT HOTEL AND STAFF!"

5
15/10/2018

This is the best place to stay in regards to price and quality of service. The staff was extremely courteous and helpful in every way. The continental breakfast was more like paid for buffet with many options including fresh made waffles, great coffee , fresh food , real plates, silverware, and cloth napkins.

Chris B, Front Office Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello, Lance1976 We're ecstatic to hear you enjoyed your stay with us at Best Western Premier Boulder Falls Inn. Our staff will be delighted to read your review. We all pride ourselves on customer services and love seeing great reviews from our guest. We hope you have the opportunity to stay with us again and enjoy our wonderful breakfast buffet.

"Surprisingly awesome"

5
14/10/2018

We enjoy Best Westerns not because they are fancy but because they are clean and consistently so with decent breakfasts considering the breakfast is pre-prepared. And since breakfast is comped with the room - what do you want? This particular Best Western, however, is far and above the others. First of all, it's pretty new and very well maintained. Though off the beaten path it is in a very safe area. Added bonus - the Japanese Garden. My wife and kids enjoyed a walk through and also enjoyed seeing the fish in the koi pond. Pretty amazing. Super friendly staff, well appointed rooms, clean, modern - all good. Additionally there is a bar in the hotel with a pretty decent selection. Service at the bar, too, was great. We'd return next time we are through the area.

Chris B, Front Office Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good Morning, Brian S Thank You for taking the time to write us a review. We're happy to hear you and your family enjoyed your stay with us at Best Western Premier Boulder Falls Inn. Glad your family was able to walk around the Japanese Garden and enjoy the scenery including the pond with the Kio during your stay. Brian, we look forward to having you and your family as return guest on your next trip through.

"Best Western Premier Boulder Falls Inn, Lebanon, OREGON"

1
09/10/2018

Any effort spent in finding out the name of the staff members who help you will be well worth that effort. They are extremely helpful and friendly. Although I traveled solo, I met with family there and visited my cousin in an Oregon Veterans Home.

Chris B, Front Office Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good Morning, jeansB6707VF Thank you for taking the time to write a review for Boulder Falls Inn. We're glad you enjoyed your stay with us and the staff was extremely helpful. We appreciate you choosing to stay with us. I did notice that we received a one star review, so I wanted to reach out and see how we could have improved your stay and made it more enjoyable. Please contact me at 541-405-7023 or [email protected]

"More Delights Than Expected"

5
06/10/2018

On my way south on I-5, I took the short side trip to Lebanon for the over night stay and the 1847 Bar and Grill Restaurant I'd seen in Wine Spectator. My dinner was very memorable and fabulous and I was further delighted by the friendliness of the waitstaff and other hotel staff, the beautiful Asian style garden and the plush, clean and cozy room. Highly Recommended.

"Luxury at a great price"

5
05/10/2018

What a beautiful high end hotel. Hotel is relatively new with great clean oversized rooms and hallways that wide open and bright. They have an adjacent garden with a walking path. Even a pool with rainbow koi. Lovely to look out your window and see something peaceful and green. They provide the standard hotel breakfast free but with a nice twist. You have china plates and cloth napkins, so you feel a bit more pampered. They have a heated salt water pool and hot tube. We used the restaurant and Hector did a great job. Food was good and prices reasonable. Only downer is that it is 12 miles off of I 5. We had family in Salem so the drive was about a half hour. But the quality of the stay and the reasonable price made this fact a minor inconvenience. Front staff was friendly and helpful and they had cookies all day. A really great experience.

"Hidden gem in the Willamette Valley"

5
24/09/2018

Beautiful new hotel with a lovely Japanese garden and koi pond. Rooms are large, clean and modern. The restaurant has great food and service. The (included) breakfast was one of the best I've ever encountered, with eggs, bacon, and fresh fruit. I highly recommend this hotel if you need accommodations in the area.

"THE place to stay!"

5
24/09/2018

Boulder Falls Inn is always top-notch in welcoming staff, cleanliness, and overall upscale accomodations. We highly recommend this Inn if you are staying anywhere near Lebanon, Oregon. You will not be disappointed, we have stayed here several times and every time has been a joy.

"Great Hotel Stay"

5
23/09/2018

Reserved rooms for conference. Conference next to hotel. Check in easy. Steps to conference made it quite easy to attend and go back and forth for rooms and conference. Breakfast great. Checkout was a breeze. Handed me my bill and we were out of there.

"Beautiful Hotel, Great Bar & Restaurant has Great Mac & Cheese"

5
22/09/2018

Beautiful Hotel, Great Bar & Restaurant has Great Bacon Mac & Cheese appetizer that is a great as a meal with a salad! Beds and rooms are nice. Love to walk around the "creek & falls", just wish the walkway went all the way around...kind of poor planning. They have a conference center & pool that I have not used. Amazing place to stay for classes. Thanks Samaritan

"Fantastic hotel, would give it more than 5 stars if i could!"

5
22/09/2018

What a beautiful hotel. We've stayed it lots of hotels over the years and for the price this one is right up there. The staff was all great. The landscaping and gardens were beautiful. The room was clean and comfortable, what more could you ask for? And oh yes, there is a restaurant on site. So, breakfast was in this beautiful restaurant. Even had outdoor seating! Fantastic stay!

"Top notch stay!"

5
21/09/2018

What an amazing hotel. It is very new, and everything looks and feels it - it's great. Staff were all awesome in the hotel and restaurant as well. To top it off, they have a massive garden and pond out back with a nice gravel trail and many places to sit. You can even buy food to feed the massive fish in the pond - SO cool. Loved everything about this hotel and would stay again; it's now a 'go to' when in the area.

"Oregon Vacation"

5
17/09/2018

Surprised to fine a Premier Best Western hotel in a small city like Lebanon. The hotel was Very Very Good. Would stay her again if in the area. We enjoyed the Japanese Garden. Great area to walk around in after being in the car all day. We had a good dinner in the restaurant.

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
TravLChas thank you for your wonderful review of Boulder Falls Inn. We're glad you were able to enjoy the beautiful Japanese Garden during your stay with us. We look forward to having you stay with us again in the future.

"Beautiful Upscale Property"

5
17/09/2018

I was very pleasantly surprised on arriving at the Boulder Falls Inn (a BW Premier property). It felt like an upscale hotel, very clean and modern. I would echo what previous writers have said: beautiful gardens, impeccable accommodations and service. The lady at reception in the morning was especially helpful with directions to a beautiful lake and falls on my way to Bend. Breakfast was good and served in their restaurant - very nice ambiance. I would definitely enjoy staying here again and hope to do so! An excellent choice!

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Lynne, We want to thank you for your great review of Boulder Falls Inn. We're happy that you enjoyed every portion of your stay with us. Glad you will be returning to stay with us in the future.

"Very Nice!"

5
12/09/2018

Stayed here for a night on our way south from Portland and REALLY liked the rooms. Very clean, great bed and nicely appointed. Would EASILY stay here again. It is a bit off the I-5 Hwy ( I think 5 miles) but a straight shot with almost no lights so very fast to get to.

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Ktlaclaire, Thank you for taking the time to write a review. Glad the little drive off I-5 was worth staying here. We love hearing that guest will be returning and look forward to having you back as a guest.

"Impeccable Accommodations & Service!"

5
06/09/2018

Boulder Inn is perfect experience if you need overnight stay in this area of Oregon! Clean, comfortable with modest rates. The food is gourmet quality at reasonable prices. Have stayed her numerous times and have never been disappointed!

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Maryludlum, 1847 Bar & Grill will be delighted to hear your kind words. Thank you for choosing to stay with us when your coming through this area. We're happy to hear you will be returning to stay with us again.

"Perfect"

5
04/09/2018

We had a great time here....any other location you'd pay twice as much for a place of this caliber. I loved the grounds, hotel is beautiful. New, clean facility. Super peaceful place to get away. The restaurant is fantastic as well. Breakfast was great. Only thing was that it mentioned turn down service in a couple places, we stayed three nights and never received this

"Excellent Motel"

5
02/09/2018

Safe, attractive, and well-maintained location. Very comfortble beds. Rooms and entire facility maintained to the highest degree. Breadfast items of the highest quality, well prepared and displayed, and the staff was extremely friendly and helpful. Beautiful large Japanese Garden and Koi Pond on-site. Well worth driving to stay at this covenient location.

"Fantastic place"

5
17/08/2018

Great staff willing to help in any way they could. Very comfortable room and good breakfast buffet. Beautiful grounds that had a relaxing garden and pond. Quick and easy check in and out. Close to other points of interest.

"Pleasant Stay"

5
14/08/2018

Very nice facility inside and out. Reasonably priced for the services that are offered. Maybe a little hard to find if you're "not from around here" I missed the turn twice, but that's not unusual for me. Be sure to try the restaurant our server was a delight. The menu covers most all tastes and the wine list complimented the menu well. All in all quite a pleasant stay.

"Who knew Best Western was so great?"

4
13/08/2018

We stayed for our anniversary and had a very pleasant stay. Room was comfortable and spacious. The restaurant was very very good. Friendly staff and very clean. The Japanese garden was a let down, but other than that, we enjoyed ourselves.

"Excellent Hotel"

5
11/08/2018

This hotel was light and airy everywhere I went. The lobby was large and welcoming. My room was bigger than I expected and very, very comfortable. Everyone was so friendly and helpful. I loved the warm cookies when I checked in.

"Certainly Best in Lebanon & Corvalis."

4
06/08/2018

New, spacious, gorgeous Koi Pond surrounded by a large Japanese-style garden and walking path with multiple benches. We had a King Suite room which worked well. Our shower had 5 shower heads! Two-sink vanity. Staff was exceptionally accommodating. Book early. We got last suite and there were only 2 other rooms available. It was even sold out on a Sunday night.

"Great post-Sisters Quilt Show stop"

5
31/07/2018

My Mom and I stayed here for two nights while we explored the Corvallis area, following the Sisters Quilt Show week. It's a great place to stop on the way back from Sisters. The property is in a very quiet location, but convenient to everything in the area. We had a very enjoyable stay, and the restaurant and breakfast bar were great too.

"First class hotel - restaurant almost there"

4
24/07/2018

Just spent 3 nights and the lobby, property and room was premium. A few more touches would make a big difference- Help with luggage - came with my wife and our grandson, hands were full and we had to negotiate our bags on our own - a little help would have made a big difference, Restaurant - Buffet breakfast had a standard variety - nothing special. Service was around but nothing special. Came in for late dinner on a weekend and they were out of Prime Rib - a pretty big calling card to be out of. Opted for steak which was over cooked, which the server explained was the required corporate minimum temp, disappointing it was served before I got a chance to make a change. BTW it came without the special sides that made it my choice - the server tried hard but it was too late to get something else. The appetizers were tasty and my son and his wife enjoyed the soup and salads - the Wine Spectator Award caught my eye but the wine list was not as deep as I expected. Maybe very good for Lebanon but more attention to details would make it good anywhere.

"Best Western Boulder falls Inn"

5
15/07/2018

Great place to stay! Didn't know anything about the property with local water polo tournament close by and were very pleased with this hotel. Restaurant has a great menu and the staff are friendly and welcoming.

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello Sjohnson2683, Thank you so much for the great review! Big thank you also for the kind words regarding 1847 Bar & Grill and all of our staff. We are delighted that you enjoyed your stay with us and hope to see you in the future.

"Great experience"

5
29/06/2018

This hotel is somewhat new (2015) and very clean, friendly, beautiful! We had a great experience. We brought our Golden Retriever and this hotel is very dog friendly with towels near the door in case dog needs a paw wipe. They also have beautiful grounds for the dogs to walk with supplied bags/ trash. All areas were kept clean. The Japanese Gardens with waterfall and sitting areas added to a lovely experience. We walked there several times, discovered the koi, alcoves, and met other guests. The staff were all friendly and most helpful. We enjoyed the morning breakfast and found that this was very reasonably priced, especially with all the amenities. We enjoyed the use of the pool and jacuzzi as well as lobby refreshments...lemon water, coffee, tea, cookies which were always available. I would stay at this hotel again, just for the experience.

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello Jogg57, WOW!!! Thank you so much for all the kind words. This type of review means a lot to us at Boulder Falls Inn. Great to hear you enjoyed all our property has to offer. I hope your Golden Retriever receive one of our homemade treats during your stay!!! Once again thank you for the wonderful words and we all hope to see you again.

"Great place to stay"

5
18/06/2018

I stayed here for a conference in May. Everything was close by and easy to access. The food was good, and service was great. Loved the pond and gardens, rooms were very comfortable, I would gladly stay there again.

"Beautiful Hotel"

5
07/06/2018

The hotel is situated across from Western University medical school. For families visiting it is ideally placed. The entire staff is outgoing and friendly. Rooms are very clean and modern. The restaurant offers a wide variety and service is excellent.

"Nice property but spendy"

4
05/06/2018

Nice place in the little town of Lebanon, OR. Fairly new, with lovely gardens and a nice restaurant. Surprisingly expensive for the location. Not much else available in the area though-supply and demand?

"Amazing hotel"

5
29/05/2018

I always feel like royalty while staying here. Such a beautiful hotel and very friendly staff. Love this hotel. It's the only one I will stay at while in Lebanon. Delicious food, and you can't go wrong with a relaxing dip in the pool or hot tub!! The beds are so comfy... like sleeping on a cloud and I had to buy the pillows. Looking forward to my next stay!!

"Beautiful property"

1
29/05/2018

Beautiful proprerty overlooking a pond and gardens. The hotel and gardens are peaceful. The hotel is located among Samaritan clinics, apartment complexes and Veterans buildings. It blends in with the surrounding buildings so it can be a little difficult to see.

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good Morning Popswlsn, It is important for everyone here at Best Western Premier Boulder Falls Inn to make sure our guests experience is at the highest level possible. We want to thank you for your feedback regarding the gardens and pond, we also noticed that we received a 1 star rating and wanted to follow up with you on that. Your opinion and experience is very important to Boulder Falls Inn and our team and I would appreciate it if you would reach out to me to discuss your review. You can reach me on my office line at 541-405-7026 or email [email protected] Thank you, Rob Mullins General Manager Best Western Premier Boulder Falls inn 541-405-7026 [email protected]

"WOW! excellent place to stay!"

5
26/05/2018

we were going to Lebanon, OR to visit with family and needed a nice place to stay. Boulder Falls Inn exceeded our expectations! It was so very nice, comfortable and even luxurious feeling! we also ate in the restaurant downstairs and it was super good! the staff were very friendly, both the hotel staff and the waitpersons in the restaurant! we will be sure to stay there again next time we are going through Lebanon, OR!

"Very Nice property"

5
26/05/2018

First experience with BW Premier and it was very favorable. Very spacious and well appointed property. Was nice to have restaurant on site. They had a gorgeous koi pond and Japanese gardens with walking path around Koi pond.

"Great place to stay"

1
24/05/2018

great place too stay with excellent customer service. I would recommend this location for meeting, vacation or any other travel destination. You will not find friendlier staff anywhere. The property is very nice.

Rob M, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good Morning bw0lfe, It is important for everyone here at Best Western Premier Boulder Falls Inn to make sure our guests experience is at the highest level possible. Thank you for your wonderful comments about our property. We noticed that we received a 1 star rating and wanted to follow up with you on that. Your opinion and experience is very important to Boulder Falls Inn and our team and I would appreciate it if you would reach out to me to discuss your review. You can reach me on my office line at 541-405-7026 or email [email protected] Thank you, Rob Mullins General Manager Best Western Premier Boulder Falls inn 541-405-7026 [email protected]

"Hidden gem "

5
23/05/2018

We choose this hotel from a list , when planning our drive from The Redwood Forest to Seattle. What a lovely choice! Beautiful property with clean , fresh rooms and a really nice restaurant and lounge. Enjoyed our one night stay. At dinner , hubby had prime rib and my son had a Thai shrimp appetizer that we could have licked the plate .. it was so tasty. There is a beautiful fresh breakfast buffet ... free ! If you have to stop in this area ... stay here ... you WILL NOT be disappointed .

"Excellent Hotel"

5
21/05/2018

Wonderful Staff, food and bar tenders. The food for the conference could have been better coordinated with the wait staff, but over all very well done and I'm looking forward to our next conference at this location.

"Top of the line ..."

5
18/05/2018

A very nice hotel with a great restaurant! Rooms are clean and very nice. Desk clerks are very courteous and helpful. The restaurant food is very good with a great staff. Breakfast was good with a good selection of items.

"Home away from home"

5
17/05/2018

The Japanese garden, amenities, restaurant, the complimentary full breakfast and the staff are the reasons we choose this location as a preferred lodging destination. We have recommended this hotel to many of our family and friends and will continue to do so.

"Great hotel, friendly staff and nice, CLEAN rooms."

5
14/05/2018

We stayed here for two nights and were completely blown away. This place is in my top 5 stays. The staff is top notch, the hotel and rooms are CLEAN and the beds are comfortable. The restaurant and bar are cozy with great food and drinks. I live too close to Lebanon to have this be a regular place to stay but I might just have to come back for an overnighter for the heck of it!

"Kevin's Stay"

5
12/05/2018

Excellent Hotel. Very clean, friendly staff, and great service. This was the first time I have stayed at a Best Western Premier Hotel. I would highly recommend this Hotel if you are planning to stay in the Lebanon, Oregon area.

"Great place!!"

5
08/05/2018

They all were so amazing the house keeping staff did an outstanding job with the cleanliness and upkeep of the whole appearance of everything. Guest services was fantastic as well so friendly, helpful and very likeable!! Breakfast was amazing and so many choices and so tasty!!

"Wonderful hotel"

5
02/05/2018

Everything about this hotel is first rate. I highly recommend this facility for a vacation, business, meetings, or whatever you need. I have stayed here twice, and it is a very nice place. The room (king bed) was very roomy, with a couch, desk, fridge, Keurig coffee maker, and nice shower! The staff was cordial and very professional. It has a nice pool and better than average fitness center. The convention center next door is great for a convention or meeting of several hundred people. The restaurant and bar did not disappoint. The food is great and the service wonderful.

"kc convention"

5
01/05/2018

your hotel did an excellent job, some concerns at first but the concerns did not come to pass. Looking forward to next year. Your staff was excellent. Second time staying there and it was better than the first.

"Amazing Hotel"

5
29/04/2018

Staff are wonderful, Japanese Garden is breathtaking, restaurant was great. I cannot speak highly enough about my stay at this Hotel. I highly recommend this Hotel. You will not be disappointed. I can't wait for my next visit in November.

"Boulder Falls (Lebanon) Best Western"

5
28/04/2018

This hotel and restaurant were wonderful. The Japanese garden on the hotel grounds made a lovely view from our room, and a pleasant walk before dinner. It is so nice to be able to stay at a hotel with an exceptional restaurant. We don't have to drive around looking for places to eat. The menu was very well balanced, from seafood to prime rib, and the food was delicious!!!

"Not just a hotel - a wonderful, centrally-located oasis!"

5
16/04/2018

An absolutely fantastic Hotel just minutes away from the I-5 in Lebanon, Oregon. We spent three nights here and thoroughly enjoyed it. Free breakfast was a nice bonus - nothing too fancy, but nice fresh fruit, some juices, cereals, pastries, eggs, bacon, etc. This saves you both time and money! Clean, modern amenities (the shower in the fireplace room was amazing!) and a wonderful Japanese themed Garden together with friendly staff made for an amazing visit. Would highly recommend, and would definitely stay here again. FYI my outside pictures don't do the place justice as it was overcast and my camera doesn't compensate well for that. The garden was beautiful and serene. We used this hotel as a 'staging grounds' for other adventures on the coast and in the forests; it was perfect for our trip! Oh, almost forgot ... Because I'm forgetful - I managed to leave behind my wall-charger for my laptop. One quick phone call and it was on it's way home and received very shortly thereafter - just incredible service!

"Amazing pet-friendly Hotel"

5
13/04/2018

Wow! The reviews are truly spot on for this place. Clean, modern, super friendly/helpful staff, incredible buffet breakfast, and pet friendly. This is one of the nicest chain hotels we've ever stayed at; better than most Hilton, Doubletree, La Quinta, Red Lion, etc hotels (even when freshly renovated). The only semi-negative is it's location; there's not much nearby so too few people will get to enjoy this fabulous stay. Hopefully other Best Western's will follow suit. For pet owners, they have poo bags, a nice potty area, and rain towels, even beds and homemade treats! They provide a great printed guideline as well. 100% recommended with ZERO reservations.

"Outstanding Hotel"

5
11/04/2018

We decided to stay here on the spur of the moment after planning a hike at Silver Falls. We were so pleasantly surprised. The rooms, amenities, staff, and food were all exceptional. The on-site Japanese Garden is worth spending time in; it is very peaceful and so incredibly well-designed. I can see holding a function there in warmer weather. We had a lovely dinner in the 1847 Restaurant. The all-inclusive "continental" breakfast was exceptional for a "free" meal. (I am sure it helps having a restaurant on-site.) We did not make use of the pool (it was too cold), but the area is set up nicely. Our room was well-appointed and the toiletries were lovely; i don't usually bring the hand/body lotion home, but I did this time. It was so quiet in our room and the staff was very friendly making sure we had everything we needed. We will definitely be staying here again in the near future.

"Exceptional BW Hotel"

5
11/04/2018

Great new hotel close enough to OSU with reasonable pricing and a terrific breakfast buffet, especially for your growing college student. Great on-site restaurant/bar. Clean and modern rooms. And of course, great staff. Yes, it is a 20-25 min drive from OSU, but if the Hilton at OSU is full or prices @ $250, great alternative.

"Just The Nicest Hotel!"

5
03/04/2018

It is like coming home when I stay at The Boulder Inn in Lebanon. I have family in the area, and we all enjoy the restaurant, pool and wonderful pond / gardens that this hotel features. The staff is super accommodating and goes out of their way to welcome me.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello Diane and thank you so much for being part of the Boulder Falls family! We so appreciate your repeat business and love it that you feel at home when you are with us. That is our goal for every guest! We look forward to seeing you on your next trip. Have a great weekend.

"I LOVE this place!"

5
30/03/2018

We live in the San Francisco Bay Area, but one of our kids is up in Seattle, so we frequently drive up there to visit. Generally, we've stayed with friends in Oregon somewhere to break up the trip, but since none of them were in town this week, we opted for a hotel. WHAT A FIND! This is no ordinary, run of the mill Best Western, although the reasonable price indicates it is. We may never visit our friends again!:) This place is out in the middle of nowhere, but it doesn't matter. You feel like you are at a little resort. There is a lovely Japanese garden in back of the hotel which adds to the peace and quiet and tranquility of the place. I've been wracking my brain trying to come up with something to complain about, and I guess the only things I could come up with are that the windows don't open (I like fresh air) and that the lighting in the bathroom is a little dark. Other than that, everything checks off. The bed was comfy, the towels were fluffy, the room was spacious and lovely, there was ample storage space. There were real coffee cups and real creamer, glass drinking glasses, a safe, a fridge and a huge closet. They provided robes, a thermostat-controlled heating/cooling system, plenty of towels, plenty of plugs for electronics (with TWO bedside tables) and FOUR plugs in the bathroom. They even had my favorite (and oft-forgotten) feature: a place to hang handtowels near the sink! Every employee we encountered was extremely friendly and personable and welcoming. The facilities were clean and thoughtful. The fitness room went above and beyond most hotel ones, and the hot tub in the pool area was actually hot. There's a large business center and the lobby has a fireplace, piano and comfy couches to sit in overlooking the tranquil gardens. We ate dinner at the on-site restaurant and it was delicious. In the morning, there is a free breakfast with hot items. Not just your usual motel "weird eggs" and dry muffins, but REALLY good eggs, real fresh fruit, and delicious scones, along with the requisite waffle maker with toppings, oatmeal, cereal, juice, yogurt and breads. I never write reviews while I am still sitting in the hotel, but I am this time, so I can make sure I don't forget. I could stay a few more days and be perfectly happy. This one's a winner, folks!

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Terri. Wow, thank you so much for your kind words! We appreciate everything you said and are so glad you decided to give Boulder Falls a try. We love taking care of our guests and we hope to see you again on your next trip to the area!

"Rainy Day"

5
25/03/2018

Overall, I cannot complain about the Best Western in Lebanon. Everyone was extremely friendly. I originally wanted to stay at the hotel for a romantic getaway with a now ex-girlfriend. However, unfortunately, that did not work out. My dad went on the vacation with me instead. The hotel had no problem switching the room for me from a romantic room to a more practical room for father and son. I also left my camera in the hotel room, and the staff had no problem retrieving the camera for me. The only downside was the rain. It made it impossible to enjoy the beautiful Japanese garden in the back. However, it is Oregon in March; therefore, what does done expect.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Kyle, Thank you for your review and kudos to you for putting a positive spin on a romantic breakup! We are glad to hear that you and your dad enjoyed your time with us, and I remember when you came back for your camera. Please come back and see us this summer when better weather is almost guaranteed!

"Very Nice Property"

5
25/03/2018

If you visit Lebanon, OR, you likely have something to do with Western University or the Samaritan Healthcare System. If so, this hotel puts you on campus an easy stroll from everything. Friendly staff, new building, well-designed rooms, great WiFi, and a VERY comfortable bed. Add the unexpected fluffy robes—very nice touch. I just wish all the locals had not built up unreasonable expectations on the breakfast. The breakfast is perfectly good for this type of hotel, but oatmeal, scrambled eggs, and waffle makers are not unexpected. Perfectly fine. Wonderful hotel in an out-of-the-way place.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello Dan and thank you for being our guest at Boulder Falls! Thank you for mentioning the fluffy robes...we often forget to mention those. They are such a pleasant little "extra" that our guests are able to enjoy here. Thank you also for mentioning the beds. Our beds are amazing...so much so that a lot of us have purchased them for our homes! We are delighted that you enjoyed your stay with us and hope to see you again soon.

"The best experience in a hotel ever"

5
15/03/2018

The staff was very helpful, the breakfast buffet was extremely impressive and extensive, the work out facilities were awesome. The best hotel I have ever stayed at, and I have stayed at many over the country.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for the wonderful review! We love surprising our guests and are so flattered that you consider us to be one of the best in the country. Please tell your friends because a lot of people still don't know about beautiful Boulder Falls Inn! We hope to see you again in the future. Have a great week.

"Great place to stay!"

5
03/03/2018

This was one of the nicest hotels we have ever stayed in. Nicer than the Hilton we stayed in Portland. We stayed for three nights while visiting family in Sweet Home. The room was amazing, the bar and food options great. The staff was very friendly. Lebanon has a little jewel in their midst.

"Excellent Stay"

5
03/02/2018

Every single thing about this Hotel is a 5 Star !!! From checkin, to Dinner then Breakfast!!! Amazing facility and Staff. Can't recommend it enough. We look forward to our next visit. The grounds were also beautiful.

"Best Western Boulder Falls Inn, Lebanon, Oregon"

5
06/01/2018

Very lovely hotel adjacent a large medical campus. Very possibly the finest Best Western I have visited. The building is gorgeous and my room was so nice, I thought I was the first guest there. Very comfortable bed and ultra clean bathroom. The squeaky clean bathrobes were a very nice feature. My room looked out onto a Japanese style garden that was beautiful, especially at night, when it was lighted.

"Nice place but far away from everything "

5
01/01/2018

My family of three stayed here for a week over Christmas and have no complaints with the staff or property. The room was comfortable, modern, and well kept. The staff was very friendly and accommodating both at the desk, and at the restaurant/bar. My only nitpicky complaint about the hotel itself is that the breakfast options were static, the same everyday without the typical rotation that most hotels seem to offer. The selection was good and it was better prepared than most, but staying here for a week breakfast got a bit boring. The one last thing to keep in mind is that this hotel is not particularly convenient and you'll travel a bit to find a store or outside restaurant to visit. Nothing the hotel can control, but something to keep in mind when deciding where to stay.

"Excellent"

5
01/01/2018

Awesome stay! People, Atmosphere, Vibes in general were so inviting!!! Best Hotel in this area by far!!! I had an enjoyable laid back get away and leaving was the only part that was hard. I will definitely be coming back.

"Beautiful hotel with koi"

5
01/01/2018

My wife & I stumbled onto this Best Western premier location about 1 year ago and fell in love with the place. The location is nice & peaceful. The hotel staff are great, and the hotel itself is beautiful - great decor inside & out. My wife has a special fondness for the small nature path surrounding a water feature with lots of koi (she especially love the fish). We highly recommend staying & relaxing - lots of grocery or restaurant options 5-20 minutes away.

"Great value"

5
29/12/2017

Although categorized as an “Inn” this seems more like a 3 or 4 star hotel. Exceptional complimentary breakfast! Just didn't like that pets were welcome at the hotel because they keep barking and the walls are quite thin. Super friendly staff. Just wish there were other entertainment and restaurants within walking distance. This Inn is located within a family neighbourhood and within close proximity to schools and residential homes.

"Boulder Falls Best Western"

5
20/12/2017

Targeted Boulder Falls for a business customer and supplier appreciation event. The group included spouses. Overall input from all involved was that they enjoyed the venue. Modern, very clean, pleasant and helpful staff, quality beds, and nice restaurant and bar. Great value and quality for the price. I would recommend this hotel to anyone looking for lodging or considering a location for a meeting type function.

"Great hotel"

5
20/12/2017

This is a beautiful hotel! The rooms are spacious, the decor is classy, breakfast is delicious and the staff is very friendly and helpful. After years of inferior lodging in Lebanon, this hotel exceeds my highest hopes.

"Saline Pool"

5
18/12/2017

Unexpected, but lovely. Beautiful hotel, that allows dogs, heated pool, Jacuzzi, and lounge area. Good food and excellent service with a pretty Japanese garden to walk around in. Excellent value and nice enough that I would consider it as a destination in itself.

"Nice Find"

5
14/12/2017

Very upscale Best Western, nice staff and good services. The upstairs lounge and deck were a great way to end the business day. The proximity to the small town of Lebanon was great. Everything was very clean and great cookies upon check in.

"Fair Value"

5
12/12/2017

Excellent facility. Well trained staff. Good quality. Restaurant needs help. Wine selections are poor, staff is unfamiliar with them. Fried chicken was disappointing, scallops were great. Everything else was ok. ( Ate there three nights) Lounge is very nice, conducive to conversation, diverse, interesting and tending staff attentive.

"A gorgeous hotel in a small out of the way town"

5
11/12/2017

We have a wonderful stay at this hotel. The staff and our room were nothing short of outstanding. We have stayed at several Best Western, but this was our first at a Premier and we can certainly see why it is a Premier. The lounge and restaurant are super, the grounds a gorgeous and our room was nothing short of the most gorgeous room we have ever stayed in any hotel. We highly recommend this wonderful out of the way hotel in Lebanon, Oregon.

"Boulder Falls Rocks. Food is the best in town!"

5
08/12/2017

Super friendly and accommodating staff. Updated and cozy rooms. The restaurant has some of the best food I've had in a while. Super pet friendly especially with a big German Shepherd. We highly recommend this hotel. We won't stay anywhere else.

"Stay in a Lebanon Best Western"

5
03/12/2017

This was the best Best Western that we have stayed in as Reward members. It is a Premier category. Great accomodating staff. Nice newer well maintained motel with wonderful cafe and free breakfast. Has a conference center. We would highly recommend it to anyone.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Leslie and thank you so much for your kind words. We love taking care of our guests and we very much appreciate your recommendation. Thank you for mentioning the conference center! We are a great choice for state or regional conventions as well as weddings and social events. We hope to see you again soon!

"Best Hotel in OR"

5
02/12/2017

Great Hotel, Beautiful Setting, Best Restaurant. This hotel is a hidden gem. Great Happy Hour, Quiet, Clean, and accommodating staff. This hotel has everything you need, especially for the business traveler.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello Madeleine and thank you SO much for being our guest at Boulder Falls. More and more people are finding their way to our door but you are right, we are still a bit of a well-kept secret so thank you for helping to spread the word! We look forward to seeing you again the next time your travels bring you to our area. Have a great week!

"had a bad experience in the resturant on Thanksgiving"

3
01/12/2017

completely ignored for 25 min. we told the hostess and 2 other waitresses and they just let us walk out. I called and told the staff, they acknowledged their mistake, blamed it on the new guy. offered a complementary weekend and meal. we will except their offer. And hopefully they will use it as a learning experience.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Lezlie. Once again, we sincerely apologize for the slow service in the restaurant on Thanksgiving. In no way was it my intention to place blame on any one person on our team...we definitely had a breakdown in communication and dropped the ball in several areas. This is not the norm for us and we have used this as a learning opportunity and look forward to having you back with us in the future.

"Very beautiful Place"

5
27/11/2017

The garden is just one of the many highlights of a great place to stay. Really enjoyed our visit. Staff was very helpful when i needed them . Breakfast was fresh and hot. And will be returning again. Make sure to see the beautiful garden at night as well as daytime.

"What else could we ask for?"

5
26/11/2017

From the first minute to the last, our stay at the Boulder Falls Inn was a memorable experience -- one which we intend to repeat. Let's start at the front desk. I made a mistake in our booking, which could have left us with no place to stay on Thanksgiving eve. The staff were truly sensitive and solved the problem in two minutes while we stood pie-faced with no idea what to do. Then the room, spacious with a view of the Japanese Garden, and amenities way above the standard for a mid-price hotel. And the service, and the hot-tub open in the November air, and the 24-hour fitness room (small but professionally equipped), and the complimentary breakfast buffet. In the morning, we discovered the General Manager manning the front desk on Thanksgiving Day so that staff could be home with families. Don't be put off by the rather sparse-looking surroundings as you approach. The hotel is less than two years old, and part of a growing campus with a medical center, two medical colleges, the new VA hospital and newly-built housing. If the sculpted 'Boulder Falls' Japanese garden is any indication, before long the whole site will be beautiful. People already are booking into the hotel when visiting the larger towns and mountains nearby.

"Another Best of the Best Westen"

5
25/11/2017

Lebanon Oregon is not exactly a destination city perhaps but a stay here makes the stop worthwhile. Very nice new property with an excellent restaurant and a Japanese Gardens park made an overnight stop on a holiday weekend into a resort experience.

"Great addition to Lebanon"

5
24/11/2017

If you're planning a stay in Lebanon, don't waste your time looking at other places, stay here. The service was stellar, the hotel still looks brand new and the restaurant was top notch. There wasn't one thing that stood out as best because everything stood out. Great, quality stay at a great rate, what more could you ask for?

"Excellent Service and Value"

5
24/11/2017

High quality hotel with large and comfortable rooms. Hotel restaurant has a diverse menu and excellent service. Hotel staff members are all very friendly, helpful and effective. Hotel grounds are nice and entire experience excellent. Best hotel in the area.

"Great hotel except!"

4
19/11/2017

The heaters are very noisy, They rumble to life like a giant refrigerator, so companies can save a buck on heat. I woke up each time it came on and could also hear neighboring heaters coming on. Other than that, nice hotel, nice dining.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Steve! Thank you for being our guest and for the feedback on our heaters. I am so sorry the compressor noise disturbed you. That isn't a complaint that we have received before so I have passed along the information to our maintenance department just in case something is amiss with your unit. We always appreciate opportunities to improve our guest's experience and we will definitely do whatever possible to correct the problem. We hope to see you again the next time you are in our area. Have a great week!

"Relaxing stay"

5
15/11/2017

this hotel has excellent staff, is quite and the beds are very comfortable. The restaurant is convenient and has a good selection of different food items with competitive prices. The hot breakfast has a wide range of items, including soy milk.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning and thank you so much for being our guest at Boulder Falls. We talk a lot about our wonderful staff and beautiful hotel but somehow we never say enough about the restaurant and breakfast so thank you for mentioning it! We are spoiled, having such talented folks in our kitchens and our chefs have gone the extra mile to make ensure that we can accommodate most dietary restrictions without sacrificing an amazing dining experience. Please come back and see us again!

"Out of Town Wedding"

4
13/11/2017

Sons wedding brought a large number of out of town guests to the Lebanon, OR area. All stayed at the Boulder Falls Inn. The grounds are lovely and the rooms clean and well appointed - bed was very comfortable. Restaurant and lounge close at 11PM so if you are looking for a gathering space that you expect to go longer, you will need to find another location.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for sharing such a special family event with all of us at Boulder Falls. We enjoyed having you here and hope you created memories that will last a lifetime!

"Top of the Line"

5
10/11/2017

This is by far the most impressive BEST Western that i have ever stayed in. Amazing Hotel, big rooms, fantastic staff and reasonably priced for the quality that you get. Staff went out of their way to get me my room at 11:30am, many hours before my estimated arrival time.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon Lance and thank you for being our guest at Boulder Falls. We love pleasantly surprising our guests and are so happy to hear that you enjoyed your stay with us. We can't always accommodate early arrivals but our awesome housekeeping department works with us whenever possible to make it happen. We hope you will choose to stay with us again the next time your travels bring you to our area. Have a great week!

"I always enjoy my stay here"

5
09/11/2017

This place is well worth the drive off the freeway. Friendly staff, great food and bar and the best rooms. And always quiet. Has a fantastic breakfast. Check in is fast with no hassles. Beats staying anywhere else in the area.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you for being a repeat guest Joanne! We appreciate your business and look forward to seeing you again soon.

"Great place to stay"

5
09/11/2017

This hotel is so nice. The food and drinks are very good. I would be a regular at the restaurant if I lived in town. Creative drink menu with quality ingredients. Soups are homemade, burgers are excellent.

"Excellent"

5
05/11/2017

This is second to none for a hotel in its price range. Beautiful facility and very accommodating staff. The best complimentary breakfast I have ever experienced. They did this right when it was built. One nice feature is that it is located on the campus of a medical school.

"Drive to this one, it is special"

5
05/11/2017

Lebanon OR. is a short trip off the road well worth it. A quiet town set close to some beautiful midday hikes. Beats the roar of highway noise and Unique in the Koi pond with pathway refreshes the road weary soul. Many Hotels I ignore those Breakfasts. However the Boulder has a real staff who care to cook and prepare Fresh food in a restaurant treating everyone special. Smell that fresh COFFEE!

"Very well done !"

5
04/11/2017

We have enjoyed our stay at B&W in Lebanon, OR. I cannot think of any negative at all worth mentioning. Fantastic property, wide halls, 1st class restaurant, nice breakfast buffet. We had a regular guest room w/ 2 queen beds - the room was spacious, the beds most comfortable and pillows were top notch. Would highly recommend staying here if you are in the area - it is handy to Albany, Sweet Home and all the surrounding area.

"Will return"

5
01/11/2017

Everyone was so friendly. The hotel was clean and well kept. I've worked in the hotel industry so I know what to keep an eye out for and everything exceeded expectations! I love that I got to feed the fish as well. The other guests in the hotel were extremely nice as well. I'm looking to just to go stay in the hotel again. It was so beautiful.

"Surprisingly wonderful"

5
01/11/2017

Truly a gem hidden in somewhat off-the-beaten-track city of Lebanon. Fantastic service and staff. Someone is certainly doing their job in hiring and training. The associated restaurant, 1847, is also excellent and well-staffed. Great meeting facility immediately adjacent. Recommended.

"Nicest hotel within Corvallis region"

5
30/10/2017

I stayed here to attend graduation ceremony in Corvallis. Hotel is most upscale in Corvallis region (and I toured most all of them). Beautiful grounds, accommodations. Front desk staff was professional and helpful. Complimentary full, healthy, varietal buffet breakfast. This is not your stereotype Best Western hotel, it is Premier level. Hotel had business class feel to it. Although it was approximately 15-20 minute drive to Corvallis, it was a very easy drive and well worth the short commute.

"Home Run"

5
27/10/2017

Outstanding in every aspect. The place was immaculate, the staff friendly. The room was great, the bed was outstanding, breakfast was wonderful, and the staff was quite quick to pick up dishes. I will probably get a room at BW from here on out. I usually don't pay that much for a room, but the quality was clear vs the price.

"Unexpectedly Great"

5
26/10/2017

New and clean facilities, that includes a very nice Japanese garden in the back. The staff are professional, friendly and helpful. The complimentary full breakfast is quite good. A much much better experience than expected. Would definitely stay here again.

"Beautiful Property"

5
23/10/2017

I attended a conference at this property and the experience was wonderful. The staff were very friendly and helpful, the rooms were tastefully decorated with comfortable beds and great amenities. The grounds around the property were stunning during this time of year with the leaves changing color. There is a nice walking path around the pond and water falls with areas to sit and enjoy the view.

"Best place to stay!"

5
23/10/2017

Stayed at Boulder Falls in Lebanon for a business conference and they staff went above and beyond to make our stay awesome. They were very helpful and friendly and the rooms and grounds were beautiful. You won't be disappointed in your stay!

"Lovely place to stay"

5
23/10/2017

We thoroughly enjoyed our stay. We won a romance package stay in the King Executive suite with a fireplace. The staff at check in were very nice and did everything they could to make the stay perfect. The lobby was beautiful and everything was super clean. The suite was fabulous. Modern décor with beautiful wood furniture. Dinner was great and at a decent price. The shower was something to behold. All in all, we had a lovely evening and overnight stay.

"The staff and all the people that worked took great care to see that we had ad wonderful restful stay."

5
21/10/2017

Upon our arrival it was wonderful to smell and be offered an assortment of freshly baked cookies as we checked in. Always inviting! Our room was near the pool on the bottom floor. My husband and I enjoy swiming and using the warm jacuzzi spa. We loved the room filled with extra white towels and nice thick white bath robes to wrap up and snuggle in. The amenities of a fridge were descretly placed behind clever furniture doors on the big dresser I think below the big TV. The maids always left little chocolate candies on the freshly made up beds when we had returned to our room. One of the nicest things about the rooms was the big long counter in the bathroom for all our "necessities". Our room was also close to the lovely gym so we could get some excercise whenever. And the Breakfast was absolutely divine! It was a huge spread of a complete balanced meal for several different diets. The hotel went all out to make us feel welcome. And the inspiring garden of fish and flora was just amazing, so peaceful and quiet. This was one of the tops if not the top hotel we have ever stayed in in the USA. We will always plan to stay here in Lebanon when we travel to Oregon. God bless the management and staff. Certainly this hotel knows and understands the gift of hospitality for they are given to hospitality; they love hospitality; and they do it without grudging (Roman 12:13, Titus 1:8, and 1 Peter 4:9).

"Simply Outstanding"

5
17/10/2017

Although I've been a platinum card holder for years, this was my first stay in a Premier level Best Western and WOW what an outstanding place to stay. At bit difficult to find and needs some signage because GPS does not have the street if your car is more than a couple of years old, it is well worth the search. The service was top notch and the facility very impressive and comfortable.

"Best place I've stayed in a while..."

5
15/10/2017

facilities were clean (like new); garden and rooms well maintained. Very professional and friendly staff. Service at the bar/restaurant was excellent as were food choices. Room was spacious and very quiet even though there were large numbers at the hotel.

"Clean and Comfortable"

5
13/10/2017

We called at 3pm to let them know we were at a wedding and would be late. We had 2 rooms with our 4 kids and confirmed that our rooms would be near each other. They were courteous and helpful even asked about the wedding during our check-in that night. We all slept soundly. Breakfast was above average hotels with delicious fresh eggs, bacon and sausage. I wanted to spend time hanging out by the fireplace in their comfy chairs. This is a wonderful hotel.

"Absolutely disgusting "

1
10/10/2017

Check in was awesome, room was lovely, dinner was absolutely fabulous. . .went to go to bed and the sheets had obviously been "used". SO GROSS. Apparently no more King Suites available for us to change to.. Housekeeping (Amanda) came up and agreed with our findings...obviously...extremely apologetic and promptly changed everything..she was great. Best Western Premier...really???? This is your best???

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Jacquie. Oh my goodness, we are SO sorry for this problem. This is absolutely not the norm for us. We have investigated this and one of our best team members cleaned that room. She assured us that those sheets were changed when the last guest departed. We have zero tolerance for this in our housekeeping department and have reviewed this situation and taken the appropriate actions and additional training with our room attendants and laundry crew. Our deepest apologies!

"Truly a Premier hotel"

5
09/10/2017

This Best Western is truly a Premier. We've stayed at a couple of other "premier" Best Westerns but wondered what made them a premier. We had no doubt what makes the Boulder Falls Inn a Premier. First class all the way. The place is beautiful and all the employees were very friendly and helpful. . I left the laptop cord and charger on the desk in our room. I noticed it the next night and called. I was told they had it. I asked if they could send it to me and they said yes. The next day I received an email from to say it had been sent and included a tracking number. We will definitely stay here again when we're in the area.

"Best of the Best Western"

5
08/10/2017

Staying here is like a dream! the staff goes out of their way to make sure everything is perfect for their guests and is always willing to do more. Out of my 6-7 times staying here, I have never had a problem. The breakfast is delicious and has quite the variety. The room will make you feel at ease and is hard to leave in the morning. With my bad back and hips, the bed was perfect. Views of the Zen Garden are beautiful and draw in to walk through (there's even fish you can feed if you ask). The internet is never slow and TV options are great. The restaurant downstairs has a delicious menu and the bartenders make drinks that are perfect for any occasion. This is the highlight of my business trips every year!

"Excellent"

5
28/09/2017

Nicest place we have ever stayed, price not an issue. Great value. Staff friendly and helpful. It appeared to have just opened it was so clean, but actually two years old. Breakfast was excellent with a wide variety to choose from.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much! We enjoyed having you as our guest and appreciate your kind words and compliments. Our housekeeping and maintenance departments and our kitchen crews are the unsung heroes of Boulder Falls, so I will be sure to pass your comments along. They work tirelessly behind the scenes to keep our hotel looking sparking and new and preparing the amazing meals that are served in our restaurant and conference center. Thank you for noticing these details and calling them out! We hope to see you again the next time your travels bring you to Oregon.

"Beautiful & Clean"

5
26/09/2017

This Hotel was an AWESOME find! We were bringing our son to OSU move in & needed a place to stay, relevantly close to the college. This place was OVER THE TOP on beauty & elegance. We spent the evening in the garden listening to the water flow & talking. It was SO peaceful and relaxing

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for your kind remarks Michele! We love it that more and more people are making Boulder Falls their go-to hotel when visiting OSU. We think we are the perfect little oasis for friends and families to reconnect with one another. We are close enough to the hustle and bustle of campus to be convenient, but far enough away to relax and unwind. We look forward to seeing you next time!

"Nice discovery in Lebanon"

5
26/09/2017

We were delighted to find such a nice hotel in Lebanon. The Japanese garden and koi pond is a destination in itself. Rooms spacious, comfortable, and staff professional yet friendly. We look forward to returning.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon Carolyn and thank you so much for being our guest at Boulder Falls. You are so right about the garden...we could go on and on about it but until you've experienced it, it's hard to imagine how magical it is. Thank you for all the kind words about our hotel and our BFI team. We look forward to having you back with us soon!

"Best Western Boulder Falls inn"

5
26/09/2017

This hotel is located in a very quiet area. It has a beautiful Japanese Garden adjacent, which is wonderful to view from a window, but also to walk through. The restaurant is superb with many excellent choices for dinner. The staff is very helpful when choosing a local wine to go with dinner. Breakfast was lovely as well. Overall we enjoyed the stay and will be back!

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon Laura and thank you so much for being our guest at Boulder Falls. We appreciate all of your kind observations about and thank you for mentioning how helpful your server was with your wine selection. We are proud to be 2-time recipients of the Wine Spectator Award of Excellence, and we have all had to brush up on our wine knowledge in order to live up to the honor! We look forward to seeing you again on your next trip.

"Wedding"

5
25/09/2017

Great location and Staff for our Wedding. Highly recommend this hotel and staff for your next event. From the rooms to the staff a wonderful expereince that our entire wedding parry and guests will remember for a lifetime. Kudos to Leslie, Robin and Kaylee.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Brian and Sue, thank you SO much for choosing Boulder Falls as the destination for your wonderful wedding and congratulations to both of you! We host quite a few weddings here but some are just magical...such as yours! We are delighted to hear that everyone enjoyed their stay. I can tell you that our staff talked about it for the following week! The energy from the two of you and your entire group was something we will never forget! Thank you for calling out our Sales Manager Leslie. She is often behind the scenes keeping track of a million details and it is so gracious of you to mention her, as well as Robin and Kalee who are superstars. I will be sure to pass along your comments. We hope to see you again soon!

"Wonderful place!"

5
21/09/2017

This hotel is probably one of the best places we have ever stayed. The rooms were nice and the beds were like heaven. Very comfortable bed covers and 4 great fluffy pillows per queen bed. Breakfast, included with stay, left nothing to be desired, they had everything. The restaurant also has really good food on their regular menu for lunch and dinner. They have a big walk through garden with a waterfall that is beautiful. And last but not least, the staff were very friendly. They even baked chocolate chip cookies in the afternoon for the guests. I will definitely be back.

"Such a pleasant surprise!"

5
21/09/2017

We loved staying here!! After a long day of hiking we were tired and hungry. Not only is this hotel super cute, clean, and new, but the grounds behind the hotel are so pretty!! The leaves were turning for fall and we felt like we were at a high end resort. Also they have a bar and restaurant on site which was a huge plus. We didn't have to leave once we arrived. The food was awesome and so was the wine. I definitely recommend staying here.

"More than you'd expect"

5
18/09/2017

It's off the beaten path, but just where we need it -- close to the Veteran's Home there in Lebanon. Such a nice facility and wonderful helpful staff, comfortable and spacious rooms. This visit was to see family that live at the Veteran's Home and to attend a Memorial Service for the spouse of the Veteran.

"Excellent value, stay here !"

5
17/09/2017

Excellent value here for the price, the girl at the front desk was nice and smiling !, the pictures of this hotel drew us here and did not disappoint, everything was nice, very clean, every staff member was nice, the grounds were exceptional ! At check out I was asked what they could have done to make my stay better, but there wasn't anything, very comfortable bad also, we had our best night's sleep here.

"Great breakfast and service"

5
16/09/2017

The complimentary breakfast is outstanding at this hotel. It has a great selection of items. We especially love the ginger scones. Likewise, the staff is always helpful and cheerful. We always stay here when we are in the area.

"Wow...almost better than Home!"

5
14/09/2017

So the place looks like Brand New. The rooms are spotless. Beds are almost as good as my own. Breakfast was super good. Not the average microwave stuff....They have a really garden area with a pond out back for one to relax by. I almost forgot....Babygrand piano in lobby, I wanted to jam, but just didn't make it happen.

"pets"

5
14/09/2017

very pet friendly which is why we try and stay at best western. staff was excellent. we had to go out of our way for the stay but it was worth it.I have stayed at lots of hotels this is one of the best. I would recommend it highly. Breakfast was one of the best that we have had at any hotel.

"Great experience"

5
14/09/2017

I have stayed at probably a dozen hotels over the last 5 years and this one was probably my favorite. Great staff, great food, great drinks, and a great experience overall. The indoor and outdoor seating areas for the restaurant and lounge were very nice. The craftsmanship of the rooms was high quality and you could tell a lot of work went into making it a very nice hotel.

"The best place to stay!"

5
13/09/2017

This is a beautiful, new hotel in Lebanon. We ended up there because everything was booked in Corvallis. Next time in the area, we will definitely stay here. The staff was very helpful at check-in and check-out. The rooms are well-appointed. The hotel is set back from the highway so there is no road noise.

"Great Place to Stay off the beaten path!!"

5
11/09/2017

Very nice place to stay with an amazing restaurant! Fantastic NW Food! Friendly staff and excellent customer service. A little out of the way to get to, but a great home base for some great recreation around Lebanon and Sweat Home.

"Wonderful Gem in Lebanon OR"

5
05/09/2017

This is excellent hotel with quality service, comfortable beds and very good breakfast! I highly recommend and look forward to each visit! We have stayed several times while visiting family or attending OSU Football games. We have been pleased with each visit.

"Corvallis trip for College"

5
05/09/2017

Very clean and friendly staff. Enjoyed the breakfast and pretty grounds. We have stayed twice when visiting OSU - daughter is going to college close by. Seem to always have rooms and vacancy at last minute notice. Thanks for a nice and pleasant stay.

"Extremely nice"

5
02/09/2017

This hotel is exceptional. The staff and service is one of the best ever and I have traveled the world over. I would recommend to anyone traveling in and around this area to stay in this hotel....you CANNOT go wrong here.

"Nice Hotel"

5
01/09/2017

Very nice hotel. This Best Western is on par with nice Marriott properties. Highly recommend staying there when in the area. Service was good and liked the wide hallways, soap dispensers in the shower and most of all plug ins for your USB devices located by the TV - this should be standard in all hotels!

"Better than Expected "

5
30/08/2017

Arrived to very friendly staff and fresh cookies. Our room was spacious and the beds very comfortable. Large refrigerator to store your own groceries. The grounds are beautiful. Good location with easy access to town.

"Luxury in a quiet small town"

5
28/08/2017

A wonderful resort hotel in the heart of the Willamette valley, this hotel has the absolute best breakfast I have ever experienced. The dining area/ restaurant overlooks an amazing gem of a Japanese garden complete with Koi and paths for strolling.

"A PERFECT STAY"

5
28/08/2017

The beds are totally amazing so comfortable the staff everyone from the check-in desk to the cleaning to the breakfast bar staff happy positive smiling and helpful everything was clean Internet was fast food was delicious and the Japanese garden was a nice added surprise

"A Favorite Place for us"

5
28/08/2017

We have stayed at this Best Western several times. Always a great experience. It is a little drive off of the highway, but well worth the additional few minutes driving time. The location is very quiet which is important to us. The outside dining area, pool and spa are very nice.

"Amazing hotel in a lovely small town"

5
27/08/2017

This hotel is a wonderful place to stay for any occasion or conference: Friendly, helpful staff Terrific restaurant (perfect prime rib and clam chowder) Dog friendly with lawn area, gourmet dog treats Impressive breakfast buffet Free WiFi Nice rooms, comfortable beds Impressive Japanese garden Quiet location EV charging stations (2) outside the conference center Lovely small town with lots of shops and restaurants

"Fabulous hotel in an unlikely location!"

5
24/08/2017

When friends (who live in Mexico) suggested we meet up at a Best Western hotel in Lebanon, Oregon we thought - where? Living in Australia, we looked up the area and found this little dot on a map and thought, hmm, this will be interesting. From Australia, Lebanon looks like it is in the middle of nowhere. Interesting and absolutely wonderful it was! The hotel is relatively new and is very upscale. Those travelling with Pets are welcome here - even welcome towels at the front entrance for your fur baby. The beds in the rooms are made to order and the pillows are so wonderful, you can purchase one at the front desk reception for only $15! Had we not been from overseas, I would have brought a few home with me. This hotel was impressive for a number of reasons - as I said, comfortable bed, pillows and linens, but also oversize, fluffy bath towels - and more than one per person. Free wifi which allowed being connected to more than one device at a time. Extra USB slots for charging devices, and in room safe. It also had the standard fridge, microwave, but also nice glass - glasses for water or whatever beverage you wish. (We stayed at many other hotels, Best Westerns included, during our month long holiday which only had paper cups in the room and the price for the room was much higher). The bathroom had adequate mirrors and lighting. (A lot of hotels have very dim lighting in our experience). Hairdryer is available and shampoo, conditioner and body wash is available in the on-wall containers in the shower. Breakfast was much more than a 'buffet' breakfast. Full variety of freshly cooked hot food, plus fresh fruit, sweet items, juices, teas and coffee. The grounds are beautiful with a large koi pond out the back where the convention center is. A vending machine is available to dispense food for these very well-fed koi. The staff were all very friendly. I wish all the hotels we stayed at were of this quality for the price. Would definitely return again.

"Lebanon Oregon Boulder Falls BW"

4
22/08/2017

This was a beautiful place to stay and staff was amazing. Had a Koi pond and 2 restaurant choices as well. Nice pool and hot tub too. We went to music fest and it was not far from Brownsville and both towns have a little something to offer as well.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for being our guest during the Willamette Country Music Festival last weekend. You were here at a busy time, between the festival and the eclipse and summer in general! We so appreciate you taking the time to leave a review on Trip Advisor and we hope to see you again next year.

"Exceeded Expectations"

5
21/08/2017

This was a surprisingly pleasant hotel. I would not have expected to find such a high-quality hotel in a place like Lebanon, Oregon. Although they have yet to install electric vehicle chargers, making this property a bit inconvenient for Tesla drivers, the overall experience was spectacular. Everything about the room, the grounds, and the staff exceeded expectations. The included breakfast buffet was better than expected. The grounds and garden and koi pond were lovely. If they would add a few Tesla Destination Chargers, this place would be perfect.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon Miles and thank you for leaving a review regarding your stay at Boulder Falls on Trip Advisor. Our slogan is "far from expected" and we love surprising our guests and exceeding their expectations. We are so glad to hear that you enjoyed your stay with us but so disappointed that somehow no one was able to point you to our Tesla charger! We do have one, as well as a standard electric car charger, and both are in steady use. I am so sorry that you either received incorrect information or did not have an opportunity to ask, but rest assured, if you stay with us again you will definitely find a place to plug in. We hope to see you again soon. Enjoy the rest of your summer!

"Quiet, Comfortable & Convenient"

5
20/08/2017

We have stayed at this hotel multiple times since it opened for everything from large family events to a great stop over on a road trip and the service only gets better.. Food is excellent at dinner and breakfast. Super comfy bed!

"Everything was great!"

5
19/08/2017

Everything was great except our room didn't get a clean-up. We did put a DD sign before 10 am because we were still in the room. But after we left the room, we put away the sign and hoped housekeeping could clean up. We came back around 9 pm and found out the room was still messy. And I called housekeeping, and someone quickly showed up at our door. We were tired so we just asked for changing towels. The person told me he would tell his manager and let the manager come and explain to me. But no one showed up till we checked-out.

"A fantastic hotel"

5
17/08/2017

Loved the grounds beautiful pond and creek. Dog walk area. Staff very helpful and super nice. Rooms are well appointed. Beds are so comfortable slept like a bear. Breakfast was the best. We actually used the beautiful lobby area. We will be back.

"Exceptional Best Western in Lebanon Oregon"

5
15/08/2017

This Best Western is truly the best. There is an amazing Koi pond with surrounding boulders and gardens complete with benches tucked away in peaceful corners created by the water features and landscaping. The staff (especially Kathy but really everyone) was extremely friendly, funny, pleasant, helpful... all you could want. The restaurant was 5 star - I'd go there just for a meal. The breakfast was delicious and served in the back of the very comfortable restaurant with seating that allowed you to look out over the Koi pond area. The beds were luxuriously appointed with comfortable pillows and bedding. Stay here - you'll love it!

"Love Best Western Premier Boulder Falls Inn"

5
14/08/2017

Wonderful place to stay. Very beautiful, the service was wonderful. Very comfortable beds. I have a bad back, woke up the next morning, not in pain. Great experience. Our Granddaughter lives near by. We will stay here again.

"Beautiful Jewel"

5
12/08/2017

Highly pleased with the gorgeous setting. Beautiful rooms. Great chefs in the restaurant. All staff very well-trained; friendly and helpful. Indoor and outdoor dining. This is a very special hotel. Will come back many times just as a place to relax and unwind.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for your kind words on Trip Advisor and for calling out our chefs and restaurant. I will be sure to pass along your compliments...they will be much appreciated! We look forward to seeing you again soon. Enjoy the rest of the summer!

"Loving and relaxing"

5
09/08/2017

The room alone as I walked in and seen the king bed I knew right away that my weekend was going to be great. The staff are so friendly and on top of any questions that was asked, also the price for the room was really good for a weekend that had an event going on. The breakfast buffet was the best and not cold they had everything that anyone would want for breakfast.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon Michael, thank you for being our guest and for leaving a great review on Trip Advisor. We are so glad you enjoyed your weekend at the Oregon Jamboree! Thank you for mentioning our breakfast...I will be sure to pass your compliments along to our morning crew, they will appreciate the feedback. Please come back and see us the next time your travels bring you near Lebanon. Enjoy the rest of your summer!

"Wonderful BWP in Lebanon, Oregon"

5
08/08/2017

Although there was not much for us to do in the town itself, we stayed here to make a quick visit to OSU in Corvallis and this place had a room available. We were pleased with the hotel from start to finish. The staff is friendly, the rooms are clean, beds are comfortable, pool was wonderful, grounds are nice, and the breakfast was delicious! The on site restaurant was good and be sure to walk around the gardens in the back of the hotel. A tranquil and unexpected bonus.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for staying with us while you were visiting OSU. We are delighted that more and more people are finding their way to Boulder Falls when Corvallis is their destination. Just consider us a peaceful oasis outside the hustle and bustle of a college town! We appreciate all of our kind comments and hope to see you again on your next trip! Enjoy the rest of your summer!

"Beautiful Japanese Garden"

4
06/08/2017

We drove quite a distance to get to the Boulder Inn. It was worth the drive because it was beautiful and the staff was excellent, the restaurant included free breakfast and there was a nice bar on two floors. The bed was so comfortable and the rooms were clean and the hotel was new. The only problem for me was it was in an odd place and it's right next to an Urgent Care and a Hospital is across the street. For me, I was expecting a bit more in regards to the location. The Garden was beautiful but it is right by the street side which was disappointing. I was extremely happy because the staff worked well with me when I informed them that I was hoping to be closer to wineries but all the wineries in the area were closed on Monday. They credited my room for the second night and we were able to stay elsewhere. That would never happen anywhere else. Altogether, we had a beautiful night and a great memory at this hotel.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning and thank you for such a nice review! How unfortunate that the wineries you wanted to visit were closed but I am glad to hear that our BFI team was able to help rearrange your plans so that you could be closer to some alternatives. We appreciate all of your kind words and hope you enjoyed the rest of your vacation in Oregon wine country! Please visit us again the next time you are in our area.

"Best hotel I've ever stayed in!"

5
04/08/2017

The hotel and the restaurant were wonderful, but the ponds/garden adjacent to the hotel were spectacular. I spent every extra moment of my time walking the paths in the garden. I fed the koi and enjoyed the tranquility of the waterfalls and ponds.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for being our guest at Boulder Falls! We don't blame you for spending every spare minute in the garden. It really is amazing...so much so that it was voted in the Top 25 Fan Favorite Destinations in Oregon by Oregon Business Magazine! And the 200+ friendly, charming koi are the icing on the cake. We love spending our lunch break in the garden or taking a stroll at the end of the day. Thank you again for sharing your experience on Trip Advisor and we hope to see you again soon.

"Brand new and very nice"

4
04/08/2017

Best Western has certainly upgraded their options; I would put this premier brand up against the nicer Marriott and IHG brands. This place is slightly off I-5 if you are traveling through, as my wife and I were with our two standard poodles, well worth it though. Beautiful new facilities, Japanese gardens, nice pool, good restaurant and location near a small and functional farm town combine to make this place a great value as well as very pleasant.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon and thank you for the great review! I am sorry I missed the two standard poodles. What beautiful dogs! As I am sure you discovered, we are very pet friendly here at Boulder Falls and are so happy you decided to take the chance and make the short drive out here to give us a try. Please visit us again!

"Didn't want to leave Boulder Falls Premier Best Western"

5
02/08/2017

Loved every minute of my stay with Boulder from the moment I stepped into the lobby till I check out Best service I have ever had and I've been all around the world Congrats on this place Food and service was unbelievable Coming back soon

"Boulder Falls- 5 star in my book"

5
31/07/2017

Wonderful, relaxing, good staff in all areas. Beautiful Japanese gardens. Loved the Koi in lake. everything well maintained, excellent food., in restaurant, and catered to convention. The bed too high for me, staff came and lowered it for me.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Sandi and thank you for your review! We were so honored to have the Oregon Mayors' conference with us last weekend and are glad to hear that you enjoyed your stay. We have the most amazing beds (Serta platinum double pillow tops) and they are indeed tall but our BFI team is more than happy to lower them to accommodate guests when needed. Please visit us again soon!

"Excelernt Stay"

5
28/07/2017

This is the best hotel I've stayed in for many years. Most comfortable bed ever. Restaurant was comparable to a 5 star. Will definitely make this my hotel of choice when traveling I-5 through Oregon. Japanese Garden and Coy Fish were a bonus, a walk thru was very relaxing.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you for the compliments Stanley and for being our guest. If you decide that you would like a Boulder Falls bed of your own, we can help you with that! We have gotten so many compliments on them, our mattress supplier has agreed to make them available to our guests. We are happy to help with this at your convenience. We look forward to seeing you again soon!

"An outstanding resort!"

5
26/07/2017

Had the opportunity to stay at this beautiful hotel for a convention ( thank goodness there was a price break as otherwise the resort is a little "spendy". The front desk people were very friendly and efficient the whole weekend we were there. The complimentary breakfast was excellent - a very good selection of food for all tastes - and plenty of room in the restaurant inside and a patio outside too. The gardens are delightful and make for a quiet getaway from the hotel itself. Bring your swim suits too as there is an outdoor heated saltwater pool and hot tub to enjoy. Very comfortable beds and pillows and just about every amenity available in the room too. The only negative thing to say is that the main foyer, restaurant and hallways were extremely cold - we were told that management had no way to regulate the system as that was done from another nearby building! The conference room was also quite chilly. I agree with another reviewer that the GPS does not find the address of the hotel, but if you find Samaritan Hospital the hotel is behind it off Hwy 20. We are looking forward to returning for another convention in 2018

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for all of your wonderful compliments! We feel privileged to be hosting more and more conventions and we love making our large groups feel at home. We are sorry for the chill in the public areas and believe a little bit of misinformation was shared with you. Due to the extreme heat these few weeks, we have taken pre-emptive steps to make sure that when our guests arrive after a day of traveling, they enter a cool, refreshing hotel, restaurant or guest room. Most of our temperature controls are accessible to all staff but there are a few large systems that are restricted. We will make sure to do a better job of letting our BFI team know which controls are adjustable. Thank you for bringing this to our attention and we look forward to hosting your group again next year!

"Felt like a resort"

5
24/07/2017

This hotel was awesome. The staff was wonderful and so welcoming even down to the dishwasher who asked us if everything was okay with our breakfast. The breakfast was amazing. My husband had a convention so all of us ladies got to play and have fun and the men joined us in the evening. The restaurant, bar, and meeting room was awesome and the conference center next door made it so convenient. The pool was fun and the peaceful gardens with the pond and coy fish made it feel like a resort. Felt like I truly got away and so relaxing.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello Theresa and thank you so much for being our guest! What a treat to be able to take a little break and relax while your husbands were in session during their conference! Thank you for mentioning the gardens and our amazing collection of koi. We started with 36 fish two years ago when we opened, and now we have over 200 of them! They are huge and so charming, as I am sure you discovered. They know exactly where the fish feeder is and they make it their mission to separate you from your quarters! We are so glad you enjoyed your stay with us and hope to see you again soon!

"Best Western Premier Boulder Falls Inn, Lebanon, OR"

5
24/07/2017

We found no degree of want or need unsatisfied. The physical building was superb inside and out. My wife wanted to take the bed home with us. She did ask for the recipe for the cookies available at the front desk. The quality of the staff was outstanding. The food was gourmet quality. I asked for a little know single malt Scotch and they had it.

"A real GEM!"

5
24/07/2017

Carl who served our group twice, was one of the nicest and most genuine people I have met in the industry. I travel a ton for work, and I would not have thought there was such a place in such a small town. Exceptional, if I could name everyone I interacted with from check in to the maid service, I would put them all down here. Top to bottom, this was a surprise to our entire group, the quality of service and food, and amenities. EXCEPTIONAL!

"Nice place"

5
24/07/2017

I was pleasantly surprised how nice this facility was. In town for a conference. Only complaint was it was a little difficult to find when coming from the south on I-5. GPS didn't recognize address. Hotel wasn't listed as a Best Western. Overall the facility and rooms were fantastic.

"Incredible Place"

5
20/07/2017

We had the privilege of staying at the Lebanon, Oregon Best Western Premier Boulder Falls Inn. I say privilege because it truly was! Everything from the room to the pool/spa, garden and koi pond, and restaurants were superb. The service was perfect. The complimentary breakfast was everything a person could possibly desire. The pool was big enough to accommodate a large number of people without crowding and the spa was equally spacious. I don't think we have ever had better food than we had in the restaurants. The Inn is beautiful and the grounds/garden are beyond description. It was so peaceful to walk through the garden area, hearing the water falls, seeing the fish, and having a place to sit and just relax. I will recommend the Boulder Falls Inn to anyone planning a stay in the Lebanon area, knowing they will enjoy it as much as my husband and I did. By the way, Robin and Kathy were very professional and friendly in making our stay so enjoyable.

"Great Place"

5
20/07/2017

The hotel staff is outstanding! From the restaurant to the lobby to housekeeping. They really go out of their way to make you feel special. I would recommend this hotel to anyone looking for a place to stay!

"If I could give it 10 stars I would "

5
20/07/2017

I was attending a conference here so I booked a night at this hotel. I had to get approval from my travel admin at work to stay here and I am so glad it was approved. The night before I had stayed at a Best Western in Newport on the Oregon coast and it was like night and day between these two properties. This Best Western was immaculately clean beautifully furnished and very comfortable. I had a two queen bed suite and it was extremely spacious. I've stayed in many many hotels and this was by far one of the nicest I have stayed in. It had a frig and microwave in the room which is always nice and appreciated when traveling, and a great free hot breakfast buffet that had tons of choices, eggs, sausage, bacon, oatmeal, waffles, yogurt, bagels, scones - amazing selection. They offer the breakfast buffet in the location of their top notch onsite restaurant. I had dinner at the restaurant called "1847" and it was amazing. I've stayed in Eugene, Albany and Corvallis before and would stay here next time I'm the area and drive the extra miles. It would be well worth it! I do not hesitate to stay here you will be glad you did! Those other hotel chains should be ashamed of themselves!!! Including the Marriott!!!

"Great Hotel"

5
19/07/2017

We only stayed one night, but the room was very comfortable and quiet. The buffet breakfast was probably the best I've ever had at a hotel. The grounds are great to walk around and explore. It was about 10 minutes from the 5, but well worth the drive!

"Family reunion"

5
18/07/2017

We were really spoiled here. Hotel and restaurant staff went out of their way to make our experience wonderful. Great pool to swim laps in the mornings, along with a dip in the hot tub. We attended a huge family reunion in Sunnyside Park in Sweet Home, ORE., and had to bring something. So we bought watermelon from Safeway, and just asked for a knife from the kitchen to cut it up. The restaurant staff insisted on preparing it for us - they cut and wrapped it for our reunion and refused tips. We had to insist. Really a great group of people.

"We were spoiled!"

5
13/07/2017

This was hands down one of the BEST hotels we have stayed at in a long time. Beautiful property, incredible staff, pure comfort and an absolute deal for the price! From the moment we arrived until the moment we checked out, we had our needs met. Just exceptional!

"I didnt want to leave this hotel."

5
13/07/2017

Im so glad that we stayed here. The hotel is very clean and decorated well. The veiw of the garden is amazing, you forget that your are in Lebanon. The staff in its entirety was professional and friendly and the complimentary breakfast was a treat. Thank you for a great stay!

"Best Best Western by far!"

5
12/07/2017

Beautiful 2 yr old hotel. About 15 minutes off the I-5 in Lebanon Oregon. Worth the drive. I have not found a nicer property from Salem to Albany. King Size bed was very comfortable. Furniture was in good condition just typical hotel furniture, bathroom was super clean. Lobby and exterior were nice. Nice safe location next to a Medical University. NOT your typical Best Western.

"Incredibly good!"

5
11/07/2017

Coordinated wedding and reception on Father's Day. The father of groom was in hospice care in wheelchair unable to speak. The GM Nia, event coordinator Jessi, many other staff, worked for weeks in advance and on that day to make it super special for B&G and to accommodate the special circumstances of a precious dying man in our midst. At short notice they whipped up a full meal for one of the guest who had dietary constraints we had failed to convey to kitchen! Oops. According to the officiating pastor, the guest was so moved by their kind gesture that he cried! The pastor was tempted to reach for the microphone and declare that they should be ranked #1. (Jim has given me permission to go on the record on this.) I jokingly asked one of the staff for the unopened Dr. Pepper in her hand--and she gave it to me without any hesitation...and that's only about 1/60th of what we ran them through! My guess is that if I had literally asked for the shirt off their back to improve the guests' experience they might hesitate but actually comply. The teamwork evidenced by the staff and management reminds me of one of the Leading Hotels of the World. They are that good! I don't normally take this much time to acknowledge good behavior but it's so superlative that I have contacted BBB, Chamber, AAA, corporate, owners (this is not corporate owned), hand wrote Thank You cards, written online endorsements, called to thank them, sent intermediaries, etc. and now this laudatory post on TripAdvisor! Is this overkill? Maybe, but not by much, if any. Bride was not Bridezilla and I was not the client from the lower regions but I was unreasonable in a very pleasant and professional manner and they were a great pleasure to work with. And I haven't even told you the flower story! LOL Long story short--because of them, the florist came to the groom's home and worked for hours and did not charge us! Do NOT expect them to serve you at this level but just know they were incredible for us! THANK YOU VERY MUCH!

"Surprisingly Excellent"

5
10/07/2017

I'd never been to a "Premier" property by Best Western, but WOW!! This place has all the best features of any conference center or destination hotel I've ever been to, bar none! The architecture, the staff, the rooms, the ambience ... everything was top notch!! It's only a short distance from the I-5, but at around 6 miles, it takes you to a solitude unknown to most places! Such a big yet private dining area with walled booths, or open seating - your choice. And such a quiet setting, with a beautiful Japanese garden, spa, etc! What an extraordinary delight after 2 weeks of travel, staying at resorts and upscale hotels! Thank you very much for a most pleasant stay! Only wish we didn't have a schedule to meet, or would have stayed longer!

"Great stay"

5
04/07/2017

Highly reccommend this location to all. Friendly accomodating staff and great accomodations. Gorgeous gardens to stroll through, quiet nice get away in a nice little town. Go and see and enjoy. Would also be a great location for work meetings.

"Best hotel in recent memory"

5
03/07/2017

During our recent family vacation we spent many days at the Boulder Falls Inn. It is clearly the best hotel we have stayed in in many years. We highly recommend it to anyone staying in this part of Oregon.

"Just 1 Suggestion"

3
03/07/2017

The plants around the pool look neglected. Noticed a dead potted tree, a dead planted pine tree and weeds growing outside of pool fence. The little bushes next to building, (location facing the pool) are dry. Plants need regular attention.

"What a find!"

5
30/06/2017

This Best Western is amazing. The room was lovely. The Japanese Garden was beautiful! The restaurant was very very good! And the staff - every single one- was friendly and went out of their way to make our stay great! We will go back.

"Excellent Stay"

5
27/06/2017

Very nice accommodations and very friendly staff. The breakfast was very good with plenty of staff to assist a first timer. Pool facilities were great and they let the local family members come and share it with us. Will stay there again.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Jim and thank you for choosing Boulder Falls. I often forget to mention our pool so thank you for bringing it up! We have an outdoor pool which is unusual for Oregon and, even more unusual, it is open year round! It is heated in the winter (84 degrees) so you can swim in an Oregon rainstorm if you choose. Our guests love it. In the summer, the water is cool and because of the salt filtration system, we don't need to use conventional chlorine so it is quite refreshing. We look forward to seeing you on your next trip!

"Relaxation and Comfort"

5
26/06/2017

I was greeted by friendly staff, offered a fresh baked cookie as i checked in. They had the air conditioning already going in the room which was delightful in the heat. The room was nicely designed and the king size bed was extremely comfortable. They put out an amazing continental breakfast spread which you could eat inside or outside by the pond. I would recommend this hotel. Plus they are dog friendly!

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for staying with us and for leaving a review on Trip Advisor. During the hot summer months, our housekeeping staff takes the extra step of closing the curtains and turning on the AC for our arriving guests. Thank you for noticing and for mentioning it! We hope to see you again soon!

"Outstanding beautiful hotel with excellent staff!!!"

5
23/06/2017

We don't usually stay at Best Western hotels but this one was just beautiful and at such a great price. The staff is amazing! We thought we would try their restaurant. To our surprise it was delicious and our waiter CARL was so great!! We stayed at the hotel 3 nights and went back to eat there every night and asked for Carl. He felt like a friend by the time we left. The food was wonderful but the service by Carl was the best...We would highly recommend this beautiful hotel and restaurant!

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning! Thank you for the review and for the wonderful comments about our staff and specifically Carl. He is one of our best and we feel so fortunate to have him on the Boulder Falls team. I will be sure to pass along your compliments, they will make his day. Thank you also for mentioning the food we serve in 1847. We use fresh ingredients and make most of our dishes from scratch. Our chef and kitchen crew spend countless hours working on menu ideas and we are always happy to sample and provide feedback! We hope you will choose Boulder Falls again the next time you visit our area. Have a great summer.

"Great Place to Stay"

5
22/06/2017

This hotel is very clean, nice size rooms and comfy beds. The staff is outstanding and made us feel welcome. We arrived in the middle of the night and the front desk clerk could see I was tired and got through the check in process quickly. They serve breakfast daily, the usual items you see in hotel breakfast bars with one exception - they had a really nice fruit bowl! The grounds are beautiful and they have a nice outdoor seating area as well as outdoor seating at the restaurant. They are also dog friendly, although we did not bring a dog. I can't say enough good things about the staff - they really were fabulous.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning and thank you so much for choosing Boulder Falls during your visit to the Willamette Valley! I am glad our overnight staff took good care of you at check-in. We know it can be exhausting when you are traveling late at night in an unfamiliar area. Thank you for the compliments to our staff and our hotel and for mentioning that we are pet friendly! We have SO many guests who bring their entire family, including those with four legs, when they come to visit. We hope to see you again soon!

"Great Stay"

5
19/06/2017

Good, Clean, quaint place with quick access to amenities and the area. Staff was very pleasant and helpful. Food was well presented and tasteful without being overpriced. The Annex Bar had an engaging and knowledgeable mixologist with great views over the coy pond.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon and thank you for being our guest at Boulder Falls. We appreciate you mentioning our Boulder Falls team and thank you for recognizing Rich, our mixologist! He puts a lot of thought into the cocktails on our menu and keeps things fresh and unique. Please come back and see us again soon!

"A beautiful and relaxing oasis."

5
18/06/2017

My daughter and I stayed here, separately, while my brother was in a convalescent home. We both found what a motel should be: a place where you can stay away from home with care and comfort while you are concentrating on your reason for being away from home. Our stays weren't happy, but it was at this facility that we found peace and comfort at the end of the day. Our last trip here, was for my brother's memorial. Our family came together here, from many states. At this time, we were able to meet in many of the wonderful garden settings, restaurants, and cozy common areas to spend time with each others. Though the physical design of the rooms and areas of the hotel are so comfortable and accessible, the treatment of guests by the staff (all staff) is the real plus. They were always kind, at the ready and made us comfortable in quiet ways. I would recommend this hotel to anyone for any event.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for the lovely review. All of us would like to extend our sympathies to your family for your loss. Certainly, the occasions for your visits were not pleasant but we are glad that our Boulder Falls team was able to take some of the burden off your shoulders. I'm sure this will be a bittersweet summer for all of you but if you find yourself in need of a quiet escape, we would love to take care of you again. All our best.

"Boulder Falls-Lebanon, OR"

5
16/06/2017

We had a fantastic stay here at Boulder Falls. The price is a bit steep for the small town of Lebanon, but you get what you pay for. Everything was clean and fantastic. Would absolutely stay here again.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for the kind review! We are so glad that you enjoyed your stay with us and hope to see you again soon. Have a great summer!

"A jewel of a facility"

5
16/06/2017

We picked this Best Western Inn during our road trip around NW Oregon because of reviews on Trip Advisor. It is conveniently located near scenic drives in the Cascade Mtns. Staff was very friendly and warm. Our suite had a view of a beautiful garden and also included a wonderful multihead rain shower. Bed was comfortable and the room was clean and looked new. The included breakfast was the best I've had. Extra friendly and helpful staff, excellent food choices and fresh squeezed Orange Juice. I would highly recommend this quality, reasonably priced facility and would go out of my way to stay here again.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Mark. Thank you choosing us based on our Trip Advisor reviews and then leaving us another one! We appreciate your business and your compliments on the hotel and staff. Thank you for mentioning the wonderful shower in our suites and for calling out our breakfast. I will be sure to share your comments with our breakfast crew. They are here preparing breakfast while most of us are still sleeping, so thank you for recognizing them! Have a lovely summer and please visit us again.

"Quality stay"

5
15/06/2017

I love to stay at the Boulder Falls Inn for visits to the grandkids. The staff is courteous and helpful. The rooms are clean and comfortable. The breakfast is better than most buffets. I highly recommend if you're looking for a stop anywhere in the area.

"An awesome oasis"

5
14/06/2017

Well we found this hotel by accident on a road trip via Oregon. We are from Scotland and think this maybe our best hotel we have stayed in in our world travels. Absolutely everything was 5****. Check in staff, room staff and oh those ladies in the restaurant marshalled by the very delightful Bobbie were ace. The young gentlemen working in the 2nd floor bar were brilliant too We extended our stay. Lebanon itself was great with friendly people, especially the ladies in the Chamber of Commerce. They even give 5* treatment to the dogs!! Thank you all for a great break.

"Excellent Choice"

5
14/06/2017

This hotel is not only gorgeous, but most importantly the staff, and I mean all of the staff is fantastic. We've stayed here a few times and I have never been disappointed in any way. The hotel is incredibly clean, relaxing, convenient and the dining is great. I can't say enough about the staff.

"beautiful hotel"

5
13/06/2017

Beautiful hotel, beautiful grounds. Located in a smaller town, but great central location for wine country/beach drives. Very comfortable rooms and beds! Great staff. Will stay here again. Thank you Kathy and Robin!!

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for being our guest at Boulder Falls and for mentioning our staff by name! We love taking care of our guests and appreciate you taking the time to review our hotel on Trip Advisor. Since we are still relatively new and - as you mentioned - a little off the beaten path, we rely on word-of-mouth referrals to encourage travelers to make the short drive off the freeway to give us a try. We hope to see you again soon!

"Fastest-Get-Out-of-Town to the Beach Tip"

5
12/06/2017

I live in Oregon, and we have endured one of our more rainy, wintery seasons. So, on Memorial Day Weekend (May 2017), EVERY ONE wanted out of the Portland metro area. My husband and I had reservations to stay for a long weekend in Yachats, but we were dreading the traffic. Waa-laa...the fastest-get-out-of-town route during busy traffic route was discovered. Tip: If you are heading south on I-5 from Portland, google the back roads to Lebanon and stay at the Best Western PREMIER BOULDER FALLS INN the night before you want to be at the coast. It is a newer hotel with beautiful decor and a very attentive staff. The breakfast dining room is large and there is also outdoor seating on the patio near the garden. After a restorative night's sleep, you will happily be ahead of the traffic the next morning and be able to zip on over to the beautiful Oregon coast, even on a busy Memorial Day Weekend.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you for spending the beginning of your Memorial Day holiday weekend with us at Boulder Falls! You are right, this has been a long wet winter and we love it that you got creative about your route to the ocean and found a way to work Boulder Falls into your coastal getaway. We hope you will continue to tell your friends about us...a lot of people still don't know we are here...and we look forward to seeing you again soon. Thank you again and have a lovely summer!

"Amazing Visit!"

5
06/06/2017

This is a beautiful hotel with amazingly comfortable beds, great staff, awesome breakfast and was totally pet friendly. Beautiful patio with a view of the river. Very helpful and professional staff. Definitely recommend staying at this hotel if your in Lebanon.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good morning Aubrie, thank you for being our guest at Boulder Falls and for leaving a great review on Trip Advisor. We appreciate your kind words about our hotel and our amazing BFI staff and we hope to see you again very soon!

"Best Western"

5
05/06/2017

Great staff. Good clean hotel, restaurant, and bar. Restaurant is good but a bit fancy on the menu. Good food for the limited menu. The breakfast is really good. Awesome bacon. Did not use the pool but it looks real nice. hard to get rooms but if you can, defiantly stay here.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for taking the time to leave a review on your stay with us at Boulder Falls. We are happy that a room came available and we enjoyed having you as our guest. Thank you for mentioning our staff and the food! We hope you will return when you have time to enjoy the heated salt water pool...it is a wonderful experience. Have a great summer!

"review"

5
01/06/2017

It looks like another hotel before you stepped in the lobby and walk out onto the back yard, you can't believed they put so much effort to make sure the garden area as attractive as possible, flowers and plants grown in the profession way, make you want to stay there for much longer. Since we stay with my little dog, the only problem for me was, the back green area was no light at all after dark and remember to bring you flash light to walk your dog there, of course, the front lawn is great for dog walk though. Room is clean, you can feel higher class than others when you take the first step into the room.

"Great stay"

5
31/05/2017

Very nice beds, lots of pillows. Beautiful rooms, nice big tv. Bathroom is too dark for me but it's big and the shower is very nice. Good selection for breakfast. We love to stay here. Nice value for vets or gov workers.

"Great place"

5
31/05/2017

This a newer hotel and is very nice. We had a great experience and everyone was very friendly and helpful. The grounds on this property are beautiful. We strolled around there pond and gardens and it was very well laid out. Nice experience. Who ever designed this did a wonderful job.

"Great Stay in Lebanon"

5
28/05/2017

Great room, clean and comfortable beds. Housekeeping staff were very friendly. Wonderful breakfast buffet and staff were exceptional. Beautiful grounds and Japanese Gardens. I highly recommend it to anyone.

"Very Pleasant"

5
27/05/2017

A very nice setting away from highway noise. It is on a wonderful campus with a beautiful Japanese style garden. We attended hotel provided breakfasts with superior wait staff. Our room was beautiful also, enjoyed the evening bed turndown service. What delightful people!

"Excellent"

5
23/05/2017

Our stay here was for a classic car event. This hotel is DEFINITELY on the top of our list. Nice staff, beautiful grounds, comfortable rooms and beds, clean. You would not be disappointed staying here.

"A beautiful hotel with beautiful grounds"

5
22/05/2017

This hotel served as home base for a car show. The show was a success, due in no small part to the hotel itself. It is beautiful throughout. The lobby is large and comfortable. Rooms are also large and comfortable. Service is impeccable. It satisfied one of my pet peeves at many hotels and motels: there were lots of electrical outlets for charging all of our various electronic devices. Room rates include a full and substantial buffet breakfast. The breakfast staff workers were as accommodating and friendly as the hotel staff members. Not to be forgotten, the grounds themselves are beautiful. There is a lovely pond with an Asian-garden feel to it. Walking paths with turnouts and benches (I think), small waterfalls, and lots of plant-life make for a really nice stroll and easy way to unwind. Don't miss them. On the flip side of all this praise, a couple oddities. (1) Although the bathroom was absolutely sparking clean, when the tiled walls got wet, the grout seams looked mildewy. When the walls dried, they were again completely sparkling. (2) Perhaps, just a mistake by housecleaning staff, but we had two recycling bins in our room and no trash can. (3) Purely personal here, I wish this gorgeous hotel had an indoor pool and/or jacuzzi, not an outdoor one. Oregon weather being what it is, I prefer being indoors in the jacuzzi. This may change in the future, as there are plans to expand the hotel to add rooms with jacuzzi tubs, and possibly enclose the pool. But that is just conjecture right now. All in all, I would recommend this hotel to anyone looking for very fine lodging in the Corvallis-Albany-Lebanon area. It is in a league of its own.

"Diamond in the rough"

4
20/05/2017

I work half of the time in Oregon in a town about 20 miles away from this hotel. I generally stay in that town (Corvallis), but a number of my co-workers urged me to give the Best Western Boulder Falls a try. I'm happy that I did. This is by far the nicest Best Western I've stayed in. The room was very well appointed, the bed was super-comfortable, the staff were friendly and helpful, and I couldn't believe the dinner menu! I've seldom stayed in much more expensive hotels that had restaurants that exceeded this one. A bonus outside is the extensive garden area, complete with ponds and waterfalls. There is outdoor dining on the ground floor and a lounge on the second floor with an outside sitting area overlooking the garden. The only downside was the location, as there is not much else to do in Lebanon. But, it's not a long drive to other towns.

"Great hotel, probably best in area"

5
19/05/2017

This is probably the nicest hotel around the Corvallis/Albany/Lebanon area. Not too far from OSU (about 20-25 minutes). Great food in the restaurant, and not too badly priced either. I would definitely stay here again if I return to the area.

"Excellent motel in every way!"

5
18/05/2017

The garden behind the motel is one of the most beautiful we have ever seen at a motel. The service was excellent, and the employees were very friendly and helpful. I wish all motels/hotels in which we have stayed were this nice and helpful.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you for being our guest and for the compliments on the Japanese garden! It certainly is beautiful and we were thrilled when Oregon Business Magazine named our hotel and garden as one of the Top 25 Fan-Favorite Destinations in Oregon for 2017. Regardless of the weather or the season, it is stunning and our herd of 200+ friendly koi fish are the icing on the cake. Thank you again and we hope to see you again soon.

"Clean , new, beautiful and friendly"

5
16/05/2017

This is a beautiful hotel and well worth paying more than the other local hotels. The staff went above and beyond to be friendly. The breakfast was free and self serve, however, there was a lady there who checked on us and kept our table very clean . I felt very welcome.

"Willamette Classic Volleyball at OSU"

5
15/05/2017

We just got back from this hotel last night. And already made reservations for next May. Our daughter plays volleyball and they have big tournament at OSU every mother's day weekend (Willamette Classic Volleyball). Most of volleyball teams or organizations book hotels around Albany, Salem and Corvallis,and my daughter's volleyball organization booked BW Albany but the only room available for us was 1 king bed and sofa bed. We wanted to get 2 queen beds, (for 3 of us) and I found this hotel for about the same distance to OSU( 25 minute drive). Our room was clean, food was good, a friendly staff. After all day playing at the court, my daughter wants to go back to the hotel and relax, so it was a big bonus that the hotel had a restaurant and very good food. Morning buffet was good also,way way way better than other BW! We walked around the Japanese garden and fed koi fish( there is a fish food dispenser at the gazebo,have to put 2 quarters to dispense so bring your coins!). They have turn down service at 6 with chocolate on the pillow. I don't have any negative comments about this hotel. I hope my daughter's volleyball organization will group book this hotel next year. But I already booked our room, can't wait go back this hotel again!!

"Good"

5
14/05/2017

I checked in late and was leaving early both mornings. When I first checked in the room next to me had a very loud TV going. They quickly gave me a new room no problem. I didn't get the opportunity to try the restaurant or bar but will next time and there will be a next time. My room was the nicest I've stayed in for that part of Oregon by far.

"A jewel in the middle of nowhere"

5
14/05/2017

This is a beautiful hotel and a small quaint little town. The staff is extremely friendly especially Jake who does turndown service. The restaurant is pricey but the food is top notch. The only downside I can think of is that the upstairs lounge is staffed with a couple aloof and unfriendly servers which are the polar opposite of the friendly and genuine restaurant staff. The staffing of the lounge is a shame because it has a great deck overlooking their garden and happier goes from 6 to 11

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon Todd and thank you for being our guest at Boulder Falls. I know you were our guest for a LONG time and we thoroughly enjoyed having your family (both 2 AND 4 legged) in-house. Thank you for mentioning Jake - he is a long time member of our team and we all think he is amazing! Thank you also for complimenting the rest of the staff and the restaurant. Last but not least, I am SO sorry to hear of the trouble you had in the upstairs lounge. I know we talked about that when you were here. Things like this should never happen at Boulder Falls and we appreciate having it brought to our attention so that we can address the problem and make improvements. Thank you again for your business and we hope to see you again.

"Superior hotel in area"

5
10/05/2017

I have stayed in several hotels in the area as I travel here for work a bit. This hotel is extremely nice for the area! I stayed at the Westin New Orleans and Hotel indigo Asheville NC last week and would put it on par with them if grading on a location based curve. Price is equivalent to major chains in the area, but offers such a nicer service. The Japanese styled garden is beautiful and was clearly designed to flow into the hotel. Restaurant in the hotel is mediocre.

"Boldly Surprising"

5
10/05/2017

This hotel is startling in it's quality from design to the breakfast buffet. It competes extremely well with anything south of Portland to the California border and is located in small town America. The staff is as well trained and as warm as any.

"Tucked Away "

5
09/05/2017

We booked this place late for an event at Oregon State University. It is a 30-minute drive to Sackett Hall on campus. The property is upscale and modern. They told us that it's been open for two years, but it looks brand new. The room was spacious and quiet. Beds were extremely comfortable. The staff treated us very well. We didn't bring swimsuits, and wish that we had made time for the lovely outdoor pool and spa. A meditation garden outside was an unexpected treat. Breakfast is included. It is the same as any Best Western. Everything else was above average. I really liked the Premier property.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Hello and thank you so much for staying with us last week! We are delighted to be hosting more and more OSU event attendees and we appreciate the great relationship we have with the university. Thank you for the compliments on the condition of the property. Our housekeeping and maintenance staff work round the clock to keep things looking as fresh as the day we opened so I will be sure to pass your comments along to them. Please bring your bathing suits and visit us again when you have more time to relax and enjoy Boulder Falls Inn!

"Business Trip to Boulder Falls (Lebanon, OR)"

5
09/05/2017

If you are doing business in Lebanon, OR or it's vicinity, this is the best hotel. Partners with Samaritan Health and is a pefect place to stay for any business or even family trips. Not much around, but the restaurant is great to have.

"meh"

3
07/05/2017

received noise complaints two of the nights while I wasn't making any noise. The walls are paper thin as I could hear the entire conversation of the person next door. Not sure how you fix this other than a remodel. Staff shared that they deal with a large amount of noise complaints.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Good afternoon! Oh no, I am SO sorry to hear of the problems you had while you were our guest! We will be brainstorming internally on solutions so that this does not happen in the future. Please accept my deepest apologies for the inconvenience and I will be reaching out to you privately to discuss this further.

"PERFECT stay!"

5
03/05/2017

This hotel is amazing with clean, comfortable, and beautiful rooms. As a BW Platinum member, I appreciated the upgrade to a suite. The breakfast buffet was delicious--definitely one of the best I've seen and the staff working the area were extremely accommodating, with one of the attendants even going to the back to get my wife a topping she wanted for her waffle that wasn't at the buffet. I've stayed at a lot of hotels all over the world and there is literally nothing remotely negative to say about this hotel. It's definitely off the beaten path in the small town of Lebanon, but it's worth the drive....stay here, you'll be glad you did!

"What a pleasant surprise!"

5
03/05/2017

We picked this hotel and location because it was the perfect logistical meeting point for us (coming from the SF Bay Area) and our family coming down from Victoria BC. Our final destination was actually to head over to the McKenzie river falls (about an hour away), and eventually head to Bend. So, we only stayed one night. Not only was the hotel clean (and very new), the staff was outstanding! From the front desk, to our food server at the restaurant (who put in a special request for the tween who wanted to try a virgin pina colada--not on the menu), quality customer service is evidently a priority for this establishment. The kids enjoyed the delicious, fresh-baked cookies and fruit-infused water in the front lobby, as well as a chocolate candy at turn down service. The adults enjoyed the happy hour in the evening, and a fully included breakfast in the morning. Everyone enjoyed getting out some energy at the small gym, after driving all day to get there. Our stay there was outstanding. We later lamented, while at our trendy, upscale hotel in Bend, that the customer service and overall experience was not nearly as pleasurable as this hotel! We will definitely return the next time our families meet up in Oregon.

"Wonderful Place"

5
30/04/2017

Great service and a beautiful place to stay. The gardens are worth a visit while you were there. The food is excellent and the breakfast which comes with the room is very well done. The staff is professional in easy to work with. The bedrooms are beautiful and comfortable accommodations.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you so much for being our guest and for leaving a review. The garden is so beautiful this time of the year...it is like an ever-changing, full-size work of art! We appreciate your comments on our wonderful BFI team and the food in our restaurant. Please visit us again soon!

"you wont be dissapointed"

5
27/04/2017

A pleasant surprise!!! Newer construction. Everything about this place was awesome. Rooms, staff, food and beverages we all great. I wasn't expecting anything this nice in Lebanon, OR and I travel extensively for work.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you for being our guest, Rick. "Far from expected..." is our slogan and we love surprising people, so we are happy to hear that you enjoyed your stay with us. We love it even more when a person who travels as much as you do calls us out as an outstanding guest experience. We hope to see you again the next time you are in the area. Have a great week!

"Event"

5
24/04/2017

This is a very nice hotel. It is the best accommodations I've stayed in a long time. I was pleased I could bring my pet. The whole facility was in "tip top" condition. There were no signs that pets were allowed. It was that well kept! All of the staff that we interfaced with were friendly and customer oriented.

Nia R, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
We are so happy to hear that you enjoyed you stay with us and that your pet was able to accompany you on your trip. We are VERY pet friendly here and we know how important pets are to our guests so we go above and beyond to accommodate them. On the flip side, we know how important it is to our NON-pet-accompanied guests that the hotel and its grounds be clean, neat and fresh. Thank you so much for recognizing these efforts and for mentioning our amazing BFI team! Have a great week and please visit us again soon.

"Harley says...Nice low key town near excellant hiking"

4
24/04/2017

I visit family in nearby, Albany Oregon, often. I do like to end my days alone and quiet where I can relax no worries and peaceful surroundings. The hotel is very nice with fair prices except when nearby events take place and the prices go up quite a bit out of my budget (I am retired). A future town growth is taking place to help an older logging town. The locals are very appreciative...thus tourists welcomed warmly! Nearby hiking and places are quite fun. Oregon like Washington offers many options. Do not forget to go to Silver Falls up by Salem....WOW

"Outstanding"

5
20/04/2017

Your hotel was outstanding much better than some Hiltons I've stayed in I was truly impressed. I will definitely stay in your hotel next time I'm in Lebanon I will conduct business out of your hotel as I travel frequently to the Lebanon area thanks again for an outstanding hotel do some traveling there quite frequently

"Excellent Property & People!"

5
20/04/2017

Clean, quiet, spacious rooms with caring & attentive staff. Best hotel stay in a long time! Small town feel & only 10-15 minutes to the campus at OR State. Beautiful grounds with nature trail, huge coy pond & little waterfall. Restaurant was nice quality too.

"Absolutely amazing!!!"

5
17/04/2017

This hotel is so beautiful and the staff always so kind and helpful. The Japanese garden was gorgeous and peaceful. We enjoyed every thing about this hotel breakfast was delicious and our room was beautiful

"Fantastic find"

5
13/04/2017

We didn't plan to stay here, but time and location saw us select the hotel, based on where we were and where we wanted to go the next day. Modern, clean and with professional staff. Walk through the Japanese garden and appreciate the layout. Excellent dinner, with great staff in the bar area, knowledgeable on the beers and the dinner menu. Overall, one in a million find. Go out of your way to get there.

"peaceful"

4
12/04/2017

the stay was peaceful, the rooms were clean and quiet, breakfast was very good and the hostess made sure you were attended too. it was the wrong time of year to enjoy the garden, water area but it looked beautiful

"Beautiful Hotel!!"

5
12/04/2017

This is a beautiful hotel. Staff is also very helpful and friendly. The room is top notch. Extra lighting above bed to red, plenty of areas to charge cell phone, and plenty of room!! Bed is a little firm for me, but i will be back.

"Best Western Boulder Falls Inn"

5
10/04/2017

Was a nice clean Motel with friendly staff ready to help your every need. Had nice free breakfast with great choices of food to eat. The restaurant had a nice price range for their food. I loved the warm cookies that they had available in the early afternoon. Had a beautiful garden you could go to for quite time.

"A Gem In Lebanon"

5
08/04/2017

What a special treat to find this facility.... This area has had no level of service, value, food or upscale lodging for the past 50 years. That is no longer the case. Many travelers are very thankful this fine business resides in Lebanon, Oregon.

"Great Hotel"

5
08/04/2017

Great rooms, great food, and great staff. The bed was very comfortable. Not much happening in Lebanon but it is not far from Corvallis. Warm cookies available in the evening go well with a nice glass of local wine.

"Another fantastic stay"

5
26/11/2016

Much gratitude to the wonderful staff at this slightly out-of-the-way hotel! I stay here when traveling from Seattle to visit family in southern Oregon, which I do several times a year. It's a great midway hotel where me and my dog can spend the night. If you're familiar with Seattle-area traffic, you know it can be brutal. I feel so welcomed here after toughing out Thanksgiving weekend traffic. Tired, a bit dazed... the staff was really kind and caring to me and my little buddy.

"The Oasis"

5
26/11/2016

If you know Lebanon, you wonder what in the world would someone build a BW hotel of this sophistication. What a contribution to the community. A modest touch of class and an opportunity to spend an enjoyable moment away from the outside. Good luck. We will be back.

"Exceeded Expectations"

5
23/11/2016

This hotel was amazing for my company and their needs. They adapted quickly to last minute changes and kept a professional and caring manner the entire time. They are the highest level of professional customer service I have personally experience.

"Very pleasant"

5
21/11/2016

Very lovely hotel. Nice amenities including the garden with waterfalls and koi fish pond. Friendly staff and conveniently located to the medical college. Enjoyed the hot tub. Appreciated having a refrigerator and microwave as standard room features.

"Stunningly Beautiful Property"

5
20/11/2016

We were in shock at the modern yet warm appearance of this new hotel. Every detail from the wall paper to the glass and metal barn style door into the bedroom were impressive. Whoever designed the interior should be congratulated. The staff was incredibly friendly and helpful as well. We had dealings with the front desk ladies, room service, maids, and restaurant staff. The breakfast was excellent for a complimentary spread including eggs, bacon, and bagels. Not only by far the best hotel on our 8 day trip but also one of the best hotels I've ever stayed in my entire life, including competitor hotels known for only highest luxury. Bravo Best Western! Very impressive.

"Would return"

4
18/11/2016

Nuisance items broken in room and entry cards misprogrammed but not major items and correctable with closer attention. Staff responded with professionalism and courtesy. Would return to this hotel with pleasure.

"Don't miss staying here"

5
16/11/2016

We've stayed at many Best Western's and this one was by far the best hotel we've stayed in. Every employee went beyond what was expected and truly seemed to love their jobs. They have a huge outdoor heated salt water filtration pool that was a perfect temperature even though it was November. the grounds are beautiful with a pathway that meanders throug water falls and a Koi pond. It was raining but was still a great experience after breakfast. The rooms are clean, the food and service in the restaurant was amazingly good. Don't miss the cheesecake with Marion-berry syrup for dessert. The breakfast choices are good, all the standard items plus fresh fruit and a variety of meats. If you are even near the area of Lebanon, OR do no miss the chance to stay here.

"WAY More than expected"

5
08/11/2016

Go out of your way to stay here, worth more than you pay and better than anything else in the surrounding towns. Brand new facility, nice restaurant and lounge onsite. Best Western Premier is a whole new level of BW.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for the kind words! We are proud to be the first Premier in Oregon and hope you will choose Boulder Falls again the next time your travels bring you to our area. Have a lovely week.

"A 5 star Hotel - who knew?"

5
04/11/2016

Apparently, the locals do. This hotel was recommended by my client and I can't thank them enough. This is a FABULOUS hotel with a very nice restaurant - the 1847 Grill. The rooms are nicely designed and decorated, the workout room is new and updated, the Japanese garden, koi pond and walking path tranquil and town is close enough should you need anything. Plus, it's pet friendly. I will be back.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon and thank you for taking the time to leave a review. You touched on so many of the wonderful things about Boulder Falls, including the fact that we are still somewhat unknown outside of our immediate area. We appreciate the referral from your local client and are delighted that you enjoyed your stay and are continuing to spread the word. Please visit us again soon!

"Gorgeous property."

5
26/10/2016

This was such an unexpected surprise! It is a bit out of the way, but boy is it a treat when you get there. The restaurant is excellent, the staff friendly, the rooms appointed nicely and the Japanese garden is lovely.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for the compliments and for being our guest at Boulder Falls! We appreciate you taking the extra time to seek us out and for letting others know about your experience by leaving a review on Trip Advisor. Since we are still new and off-the-beaten-path, we count on reviews like yours to encourage others to take the short drive to Lebanon and give us a try. We hope to see you again soon and thank you again!

"Great hotel"

5
23/10/2016

We stayed for three nights while visiting Willamette Valley wineries and the Oregon coast. A great place to relax afterwards. It had all of the necessary accoutrements for a modern hotel. It had a place to plug your devices via HDMI, although I was not clever enough to have the adapter with me. The clock radio was an iHome device We had a wonderful stay in a Motel 6 in Moosamin, SK and as a result decided to try this one which I could simply dock my iPhone to to charge it and play my music. Beautiful 21st century hotel!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for being our guest and for taking the time to leave a review on Trip Advisor! It sounds like you had a busy vacation exploring some of the things that make Oregon special...what a great idea to check into a home base and take day trips instead of changing hotels every night! We hope you will choose Boulder Falls again if your travels bring you back to our area. Have a great week and thank you again.

"Stunning garden and a very comfortable stay"

5
21/10/2016

Sometimes hotels come with a perk. That is the Boulder Falls Inn in Lebanon. The hotel is very attractive and has some great views,from some of the rooms. On this visit, I was on the first floor in a room that looked out onto the oriental garden. The garden is a reason to come by itself. There is a walking path that takes you around the sizable Koy pond up the slope that created the waterfall, and down the other side. There are things for all the senses to enjoy. The many plants provide a rainbow of colors and the sound of the falls makes it pleasing just to sit and watch or shell out a quarter and feed the large school of Koy. The rooms are very roomy and comfortable. There are many pillows although (if you have read others of my reports) they could have been bigger. They are larger than the postage stamp size that I detest but not as large as a full size pillow. The mattresses are high end pillowtops and are very comfortable. I heard, although I didn't use it, that the exercise room is nice as is the salt water pool.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Oh my goodness, thank you so much for the wonderful and detailed review of your stay at Boulder Falls! We are always commenting on how beautiful our Japanese Garden is, regardless of the season. The huge glass wall that frames the garden is like having a living, constantly changing piece of art in the lobby. Your description just motivated me to take a stroll through on my lunch hour, so thank you! Thank you also for the detailed comments on the rooms. We will definitely keep your thoughts on the pillows in mind when it comes time to re-order, and thank you for mentioning our amazing mattresses. Once you sleep on one, nothing else compares, which is why many of us have ordered our own now. If you are interested in having a Boulder Falls mattress at home, we can help you with that too. :) Have a lovely week and we hope you will stay with us again if your travels bring you back to our area.

"Wonderful!!!"

5
21/10/2016

This is a new hotel, and although we had a problem finding it initially, since the GPS did not recognize the address, it was well worth it. Exceptional is the only word I can use to describe the staff, the rooms, the breakfast, and the pool. Beds, pillows, towels, all amenities were first class. Although the weather was rainy, our view of the gardens and koi pond showed what a beautiful location this was. We have stayed at many hotels, and payed MUCH more, but none come even close to this location. We will definitely stay here again.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon David! We appreciate you taking the time to write about your Boulder Falls experience on Trip Advisor. I was sorry to hear that you had trouble finding us! Thank you for making the extra effort! We appreciate all of the kind things you had to say about our hotel and staff, and even though the weather did not cooperate, I am glad you were able to enjoy the garden view and koi pond from your room. Hopefully you will be able to spend some time outside on your next trip! We look forward to seeing you again soon.

"Husband's High School Reunion"

5
20/10/2016

We have had a busy, busy summer and I can't remember all the exact details of this Best Western, however, what sticks out in our mind was that it was a great place. Room size, clean, location, staff, we have nothing but good things to say about our stay. Wouldn't stay anywhere else in that area. Accommodations were wonderful. Wish we would've commented sooner so we could give examples! We do have cards from Olivia, who serviced our room with attention to detail, Sarah W., and Nia R. who all were pleasant and happy to go the extra mile for customer relations. Front desk was awesome and helpful with any questions we had. I'll also be looking for Best Western Premiers in TH future. Additional plus were the chocolates on the bed at night. ??. You will be more than satisfied staying there.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Dianne and thank you so much for being our guest at Boulder Falls! We don't mind the belated review...we are thrilled that you had such a fun, busy summer and that we made a memorable impression! Class reunions are some of our favorite groups and we are fortunate to host quite a few of them here! Thank you for mentioning the turn-down chocolates. Turn-down service is such a special part of the Boulder Falls experience. Who doesn't love ending the evening with a piece of chocolate? Have a great week and we hope to see you again in the future.

"Delightful"

5
18/10/2016

Great stay for our nephew's wedding. Loved the comfort and many gathering areas to visit with other family members. Enjoyed the beautiful gardens. The breakfast was delicious and all the staff went out of their way for us. Everything was perfect for our stay.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Laurie! Thank you for being our guest and for mentioning the variety of options our guests have to socialize or relax at Boulder Falls. A lot of thought went into the design of the property and gardens and our goal was to make it a warm and welcoming experience for our guests, regardless of the season. We are so glad you enjoyed it! Thank you for mentioning our wonderful breakfast and our amazing Boulder Falls team. I say this a lot...we are fortunate to work in a beautiful place with a great team of coworkers and the best guests anywhere! We hope to see you again soon!

"Great and gorgeous new hotel"

5
17/10/2016

Everything from checking in, to the comfort of the sheets, I love this place! The breakfast buffet was amazing! Great fruit selection! Loved every bit about my stay, can't forget the keurig in my room! Thank you

"So happy Lebanon has a nice place to stay"

5
13/10/2016

We visit Oregon 2 to 3 times a year and we are so glad BW has come to Oregon. We have stayed several times now and we are very happy. The staff is very friendly and the hotel is very comfortable and beautiful. They offer a great breakfast option and the staff is very helpful. We are happy there is an onsite restaurant, though I wish it wasn't as expensive as it is, it is a nice convience to have. We will be staying again and totally recommend it if you are visiting the area and wish to stay in a very nice, modern, beautiful hotel.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being a repeat guest at Boulder Falls and for sharing your experiences on Trip Advisor. Thank you for mentioning our on-site restaurant, 1847. Chef Derek works hard to create a great menu with a wide-range of options and pricing. The next time you visit, you might also try The Annex, our second floor lounge which overlooks the garden and pond. It is Happy Hour All the Time in The Annex and they offer a special happy hour dining menu that I think you will enjoy. We look forward to seeing you again soon!

"Affordable Elegance"

5
11/10/2016

Newly built in 2016 the hotel is modern, beautiful soothing colors with plenty of natural lighting. Very nice bar and dining area with a stunning garden view. The breakfast buffet was excellent, real eggs, fresh seasonal fruit, bacon, sausage and all the rest of the carbohydrate laden fare you could possibly want. Service is par excellance! Friendly, professional staff to boot!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for your kind words. We appreciate your business and are so happy to hear that you enjoyed your stay with us. Thank you for mentioning our free breakfast buffet...you are right, there are plenty of hearty items to choose from but we also offer lighter fare for those who prefer fruit, yogurt, hard boiled eggs or something of that nature. Have a great weekend and we hope you will choose Boulder Falls again if your travels bring you back to our area.

"Superb stay"

5
10/10/2016

We stayed here while en route to Washington on a 3500 mile moving trip and were so impressed. We didn't know what to expect since it was a Best Western and we are used to Hiltons and had just stayed in the Trump hotel in Vegas two nights before but this hotel was fantastic. It was new and beautiful with ample parking for our huge moving truck, the front desk attendees were friendly and accommodating, the beds were comfortable, the room immaculate, and the on site restaurant was top notch. Fine Dining but with very good prices. Kid meals were $6 and included main item, side, drink, and scoop of ice cream. The portions were large that 2 of my kids could've easily shared had we known. The adult portions were huge as well. I personally suggest the hot and sour soup and any of their salads with their vinegarettes. The breakfast was equally as good and you can't beat the view of the pond outside the window while you eat. This hotel is equal, if not better than any highly rated hotel that I have stayed in.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for being our guest during what sounds like a BIG move across the country. We appreciate the compliments and are glad you were able to relax and enjoy yourselves at Boulder Falls. Thank you also for mentioning your dining experiences at 1847, our signature restaurant. Our chef prides himself on serving creative and beautiful yet comforting and delicious meals at a surprisingly affordable price. I will be sure to pass your compliments to Chef Derek and the 1847 staff. Have a safe trip and good luck on the rest of your move!

"Quiet location, friendly staff, great buffet breakfast"

5
07/10/2016

Quiet location. Friendly, helpful staff. Great buffet breakfast. Special Octoberfest event in one of the dinning areas. Very new, very clean. Very pleasant views with lots of plants to help block the view of surrounding buildings. Beds are very comfortable. One of the best nights sleep I have had at a hotel ever.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest at Boulder Falls and for attending our Oktoberfest celebration in The Annex! What a fun evening! We are so happy to hear that you had a restful and enjoyable stay with us and hope to see you again the next time your travels bring you to our area. Have a great week!

"Superb"

5
06/10/2016

This was the 10th hotel we had stayed at during our holiday. We have stayed in a range of styles of accommodation from world wide chains to small inns. What we appreciate is customer care through cleanliness, friendliness, comfort and maintenance. Our hotel bills are not being paid by an organisation, we are retired, have saved hard for this holiday, and as such, perhaps what we expect (having chosen our hotels with care) is different to business travellers. I have typed out our impression of each hotel as we have gone along. What we have found is that we can easily recall the best and the worst (of which there have been two - so far) but the fair to middling places are not so easy to recall, so to give them a considered review I have typed as we have gone along. We would have no problem recalling this hotel, it is superb. We arrived mid-afternoon on a very hot day, nearly the end of September and the temperature was over thirty degrees C. We walked into a cool, clean, well decorated, orderly foyer. Our reception was professional, prompt, approachable and accurate. The receptionist looked smart and was a good representation of Best Western hotels. We had drawn up in our hire car and left it in the drop off area in front of the entrance to the hotel. Asking if this was okay or did we need to move it now that we had emptied our boot (trunk?) we were told to go up to our room, settle ourselves in and when we were ready, move our vehicle. This is excellent customer service. Taking the lift to the third floor and just stepping out into the corridor we knew our room was going to be of a high quality. As corridors go, this one was excellent. Our room didn't disappoint. I'm not going to list all the facilities, basically everything you would expect was in the room. All was well maintained, in working order, clean, smelled fresh, the air conditioning was blasting out cool air, it was spacious, welcoming and relaxing. It put a smile on our faces. The bathroom was also clean, with an over the bath shower, which had excellent water pressure, more than sufficient thick, fresh smelling towels and shampoo and conditioner products over the bath. What the bathroom didn't have was shower gel, so bring your own. After unpacking and moving our car, we poured two cups of complimentary coffees (which were pipping), selected two complimentary cookies and took our refreshments out into the gardens at the rear of the hotel. We sat in the shade and enjoyed our drinks and cookies. A decent shower followed and a pleasant evening sitting for some time in the gardens which I strongly suggest you walk around should you stay. Breakfast the following morning was very good and included freshly prepared fruit salad, bacon and scrambled eggs. This overnight stay had been very restorative, the bed was extremely comfortable, the only down side was that the bedroom window didn't open, but perhaps this is a British thing! I would have to search for any downsides to this accommodation, the air conditioning rattled a little in the night, but that is all. The hotel is only around two years old, and the area in which it is situated is still being developed. I am not saying that there is building work noise, just that there are no other restaurants next door, as is the usual. The staff at this hotel are very personable, approachable and helpful, in fact they make this hotel and are excellent. A good night. Out of all the hotels we have stayed in on our trip this hotel came second to the Oswego Inn at Victoria BC. Why, Boulder Falls is an area still being developed (do not worry we had no builder noise) and the area didn't have the atmosphere of Victoria BC, it misses first place by the smallest of all measures.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Oh my word, thank you so much for taking the time to write such a detailed and insightful review of our hotel, and thank you for being our guest! We are delighted that you chose to spend part of your holiday with us and honored that we made it onto the list of top hotels on your trip. Your compliments and kind words about our facility and staff are much appreciated. We all feel fortunate to represent Boulder Falls! Please enjoy the rest of your vacation and have a safe trip home!

"Best Best Western in the West!"

5
04/10/2016

I love this hotel. It's almost brand new and they are fanatical about maintenance and cleanliness. The rooms are large and tastefully decorated and the staff is professional but warm. I've been here 3 times over the past 10 months or so and everybody there consistently provides great service and great value for money - I only wish they could clone this place the staff and have one in every city I visit on my travels!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Richard! Thank you for being a repeat guest and thank you so much for the compliments! We have a great team here who are dedicated to taking care of our guests, and part of that is keeping the building clean and in good repair. Thank you for noticing and I will be sure to pass the word along to our housekeeping and maintenance departments. We look forward to seeing you again soon!

"Nice Surprise!"

5
28/09/2016

We stay in many Best Western properties and generally are very satisfied, but this property is very much a premier property. It has amenities that would not normally be available at a Best Western, more at the level of a small Marriot. Very nice property.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest at Boulder Falls and for leaving us a wonderful review on Trip Advisor. We appreciate the positive feedback and of course love being compared to a Marriott. As the only Premier in Oregon, we rely on reviews like yours to get the word out to those who are not familiar with the Premier division of Best Western. There are less than 30 in the country so far, but more are coming very soon! We hope you will be our guest again the next time your travels bring you to our area. Thank you again.

"Loved This Place!"

5
27/09/2016

We can't believe that we were able to stay in such a nice, modern hotel for less than $120 per night! Unfortunately we were just passing through this area and could only stay for one night. The staff made us feel right at home and were always friendly and helpful. Wish all lodging could be this nice. Best Western has really "raised the bar" at this price point with this place.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Scott and thank you for the wonderful review. It sounds like you were fortunate to come through during a quiet time at our inn, and captured a great rate! We are so glad you enjoyed your stay with us and hope you will come back soon. Have a great week!

"Lebanon Oregon Best Western"

5
27/09/2016

Great new hotel. Quiet location well away form the highway. Wonderful facilities, including a Japanese outdoor garden and Koi pond. Friendly and helpful staff throughout. Good location to visit valley wine country and Oregon coast.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Michael and thank you for being our guest! We are so happy that you ventured off of I-5 to give us a try. Our amazing Japanese garden and koi pond are not to be missed, and you are right, Boulder Falls is the perfect home base for anyone wanting to venture out and see Oregon. We are just 1 1/2 hours from the coast and you can start your wine adventure just minutes from our hotel and continue northward into the heart of Oregon wine country. We hope you will visit us again soon!

"Top hotel in any city"

4
24/09/2016

Lebanon is a small town so we weren't expecting much. What a great surprise. A brand new hotel with a great staff. The rooms were nice and the beds comfortable. The bar on the second floor is comfortable and inviting with a outside balcony with a wonderful view of the garden

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Ralph and thank you for being our guest at Boulder Falls! We are so glad to hear that you were pleasantly surprised by your experience with us. We love surprising people...in fact, our slogan is "Far from Expected" and we do our best to make sure that our guests are well taken-care-of. Thank you for mentioning the second floor bar/balcony overlooking the garden and koi pond. It is definitely the perfect place to unwind at the end of the day. We hope you will stay with us again whenever your travels bring you through our area. Have a great week!

"Great Hotel!"

5
21/09/2016

This hotel is a diamond in the rough - in my opinion, it is the best hotel in the area (Corvallis, Albany, Lebanon). It is clean, modern, very tidy, and has a wonderful, very peaceful Koi pond on the grounds. Very worth the stay!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you very much for being our guest Cindy and for leaving us a great review on Trip Advisor. We are so fortunate to work in a beautiful place with an amazing team of people, so thank you for the compliments! Please come and visit us again the next time your travels bring you to the area. Have a great weekend!

"Lebanon Best Western"

5
21/09/2016

Beautiful Hotel, loved everything about it, clean, convenient , bar, restaurant, lovely grounds, and an excellent staff. Especially loved the Koi Pond and Japanese Garden. My family and I stayed here on our way to SunRiver. I will stay here again, we loved it.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Angela and thank you for the kind review on Trip Advisor. We are so glad you enjoyed your stay with us and look forward to seeing you again very soon!

"Fantastic stay ! "

5
20/09/2016

Very nice hotel, super friendly staff, very clean, excellent service. On site restaurant very reasonably priced. Big Bang for your buck ! Quite possibly the best hotel we have ever stayed in. Big thumbs up !

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Dora and thank you so much for being our guest at Boulder Falls. We are happy to hear that you enjoyed your stay and even more thrilled to have made your list of favorite hotels. I hope you will stay with us again the next time your travels bring you to our area!

"Beautiful Garden"

5
19/09/2016

The hotel staff were very helpful and friendly. The Garden was a relaxing oasis after a long day of work. The room was very nice, the bed comfortable and the chocolate at turn down service were a treat.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Sheryl and thank you for leaving a review about your experience at Boulder Falls. We are so glad you enjoyed your stay with us and we appreciate your business very much. I often forget to mention our wonderful turn-down service each night so thank you for mentioning it! We hope to see you again very soon. Have a lovely week!

"Relaxing Oasis "

5
18/09/2016

After a long day of hiking at Silver Falls State Park, this hotel was a fabulous find. It's a short drive off the freeway and a world away. We relaxed outside enjoying the calming view of trees and water as we sipped our wine. Dinner in the hotel restaurant was delightful. The entire hotel staff was friendly and helpful. The bed was super comfortable and a welcome relief to our tired bodies. The complimentary breakfast the next morning was far more than the typical make your own waffle with cold pastries and yogurt. It was a lovely hot breakfast with eggs, bacon, biscuits and fruit! This hotel won't disappoint and is definitely worth the short drive off the freeway.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Cathy and thank you so much for the wonderful review! We are so glad you decided to take a chance and a short drive to give us a try. You mentioned the beds, the restaurant, the garden, the breakfast and the staff...all things that we prioritize at Boulder Falls. The next time you visit, we hope you will have the opportunity to stroll through the gardens, feed the koi or take a dip in the year-round heated outdoor pool or hot tub. Please come and see us again soon!

"Boulder Falls"

4
17/09/2016

Very nice establishment. Very clean and very accommodating to all my business needs. Disappointed in the handicap accessibility portions of this establishment but overall very good Hotel. The survey is a trick please plan on spending time on this and being forced to type a ton before they allow you to continue. Horrible survey.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Dennis and thank you for being our guest at Boulder Falls. We are so glad you enjoyed your stay with us and we appreciate your compliments and kind words. I would love to discuss any accessibility challenges that you experienced while you were with us. I will email you privately about those and see if we can get them addressed. In addition, we love getting guest feedback but we don't want to be off-putting so I will also pass along your comments about the guest survey you received and see if they can shorten it or adjust some of the required fields. Thank you again for being our guest and we hope to see you again soon!

"Great Hotel"

5
16/09/2016

We had my In-Laws here for a couple of days and needed a roll in shower for my Pop's. These guys did not disappoint The roll in shower is probably the best I have seen in a Hotel, No lip or little step as some describe a roll in shower, this was level with the bathroom floor. Also there was a fold down seat, and body wash, shampoo and conditioner in handy dispensers in the shower. Surprisingly the bed was also at a good height. Well appointed room all round, restaurant was also just a few paces away. the staff are great, very helpful and attentive. We will be using this hotel again for sure.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for the wonderful review Roger, and for choosing Boulder Falls for your dad's visit. We are SO glad the roll-in shower room was available and that the bed was a comfortable height for him. We have huge double-pillow-top mattresses, so we special ordered smaller box springs for certain rooms in order to accommodate any guests who had special needs in this regard. Thank you for mentioning our wonderful Boulder Falls team. We love taking care of our guests and appreciate the recognition. We look forward to seeing you again very soon!

"Best overall hotel experience in 60 years"

5
15/09/2016

I have stayed in hotels from San Diego to Vancouver BC. From San Francisco to NYC. This may have been the best hotel experience for the money, I have ever had. I would definitely recommend this hotel and conference center..

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Max and thank you so much for the amazing compliment! We love taking care of our guests and we hope your travels bring you back to us very soon. Have a great week and thank you again for being our guest at Boulder Falls.

"Best in Class!"

5
14/09/2016

The hotel quality and service is spectacular. Could not have been treated better. This is a terrific hotel and I cannot wait to go back.The fitness room across the street is great-wide range of equipment and weights. The hotel setting is nice and quiet. Great night's sleep.

"Quick overnight stay"

4
12/09/2016

From arrival to departure the staff was attentive and aware of our needs. Consistently saying hello and creating whenever possible. When traveling in the elevator to our floor the staff member provided insight into the property and things going on. The property Koi pond provides a relaxing place to unwind from the day. Overall very pleasant accommodations. Would stay again if ever in the area again.

"Beautiful grounds"

4
12/09/2016

Visited Lebanon for a wedding and found a gem of a hotel. The interior is attractive and the grounds were a lovely place to stroll with little spots to stop and enjoy the view. Lunch in the hotel restaurant was tasty. There is a piano in the lobby that was abrasive loud especially compared to the restful atmosphere. Room was fine, employees very friendly and helpful.

"Very Professional"

5
12/09/2016

Outstanding on all levels, bed was to high, they lowered it. Helped me through the breakfast line as I'm disabled. Everyone was on their A game. Took a friend who was not a member of the group, and they gave her access to the pool, the Japanese garden, and they were able to check us in early as do to health problems I often need a nap. Yes would stay here again. Stayed at other hotels this year and this one was by far the best.

"Fantastic Hotel in a little Oregon town"

5
12/09/2016

When I heard we'd be going to a convention in Lebanon, Or. my first question was "Why"? I was not enthusiastic. When we got to this hotel I was amazed. It is beautiful. The hotel is new, and is located next to the Western Health Sciences University. We were on the second floor. The room itself was relatively large, and had one of the most comfortable hotel beds I've ever experienced. The room also had a seating area with a sofa and a desk. The dresser/TV stand, houses a microwave, and small refrigerator, as well as a Keurig coffeemaker. It is spotlessly maintained throughout. The hotel has a small workout room that has several stationary bikes, treadmills, and a weight center. It has an outdoor pool as well. Behind the hotel they've built a large koi pond that is very pretty. There is a restaurant on site, and the food is excellent. They provided the food for our banquet. I called several weeks prior to the conference, and asked for accommodation for my food allergy to wheat. To my surprise, when we went to the banquet, I discovered that almost the entire buffet line was marked "gluten free". What amazing service--and the food was very good--not the usual hotel fare offered at most conference banquets. The hotel has a conference center which is conveniently located next door on the property. The staff is uniformly friendly and helpful. If you are looking for a place for a conference, or even just a quiet weekend in a sleepy country town, this is the place for you. I couldn't recommend it higher.

"Excellent Hotel"

5
12/09/2016

Excellent service at all times and a great facility. The complimentary breakfast was excellent. All of the amenities were top notch and the people who work there were over the top with their helpful service. Over all an outstandingly good hotel.

"A cut above in an unexpected place"

5
06/09/2016

Since Best Western started differentiating their hotels as Standard, Plus and Premier, this is the first Premier in which we have stayed. After a mid-afternoon appointment in Vancouver, WA, we decided to extend our drive that day to try this hotel in this unlikely town, and shorten our travels the next day to shopping in Eugene and on home to the coast of Oregon the next day. The hotel was a complete delight in all ways. Great decor, very comfortable room and an excellent lounge and restaurant (although we ate from the restaurant menu on the Lounge deck). Very reasonably priced for the comfort and quality of room and food. We are actually planning one or two day explorations the northern Willamette Valley using this hotel as a base. If I were to be doing business in Corvallis or Albany, OR, I would consider it worth the few extra miles drive to stay at this location

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Fred and thank you so much for reconfiguring your trip in order to give us a try. We are proud to be the first Premier in Oregon and love it when curiosity drives people to our door. All of us are so fortunate to work in such a beautiful place and we take a lot of pride in caring for our guests. We truly appreciate your kind words and we know that Trip Advisor is a trusted resource when people are planning their trips so thank you for posting your review there. We look forward to seeing you again on your next visit!

"Incredible Hotel!!"

5
06/09/2016

This hotel is absolutely incredible! The facilities and service are second to none. The complementary breakfast is amazing. The heated pool and hot tub are just what you need to begin and end your day.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Jeffrey and thank you for being our guest at Boulder Falls! We are so glad you enjoyed your stay. You are right, starting and ending your day at the pool and hot tub sounds like a great plan! We hope you will choose Boulder Falls again the next time your travels bring you to our area. Thank you again!

"family trip"

5
04/09/2016

Had an emergency family occurrence. Went on line, and TripAdvisor dispayed this hotel, so I gave it a try. I found the staff and hotel extremely interested in service, hospitality, and the hotel itself was clean more than accommodating . The cookies at 3:00 in the afternoon through the evening were nice. I loved the heated ool. The Japanese garden was amazing.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for finding us on Trip advisor and for being our guest! I hope your family emergency was resolved and it is nice to hear that Boulder Falls was your oasis during such a stressful time. We would love to see you again under different circumstances when you can truly relax and enjoy our hospitality. Please visit us again soon!

"Relaxing stay with great service"

5
03/09/2016

This hotel is a nice addition to the options available in the Albany/Lebanon area. It is in a very quiet area, and there are nice well lit places to walk near the hotel, or you can stroll through the beautiful garden attached to the hotel. Lebanon is not known for its fine dining. The restaurant at the hotel has really good food, served by attentive and pleasant staff. Breakfast is also very good, much better than other chain hotels near I-5. My room was pleasant, and the art on the walls is a cut above most hotel art. I was disappointed that the windows in my room did not open. I have also taught at the convention center next door, and the facility and staff there are also very welcoming and accommodating.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for taking the time to write about your experience at Boulder Falls. We appreciate the positive feedback on the restaurant, garden and convention center as well as the constructive feedback on the windows. Thank you for mentioning the artwork...that is something I often forget to mention! Our guest rooms and public spaces are filled with unique artwork by Oregon artists. If you walk the hallways, you will not find a repeated print anywhere and if you look closely, you will find at least one horse on each floor (a fun piece of trivia). Thank you again for being a repeat guest and we look forward to seeing you again soon!

"Great, Comfortable & Relaxing Place to Stay"

5
02/09/2016

Boulder Falls Inn is a great addition to Lebanon. The rooms are modern, nice and the beds are extremely comfortable. The room had a small refrigerator, microwave and television with ample channels, which was a nice feature. There is a very nice koi pond on the property. 1847 Restaurant has an excellent array of food. There is a heated, salt-water pool and hot tub on the property which is also another nice feature. I enjoyed my recent stay and would strongly recommend this hotel to family or friends.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest and for leaving a great review on Trip Advisor. It sounds like you are familiar with Lebanon and we are so excited to be part of such a wonderful community! Thank you also for mentioning the salt water pool and the hot tub...they are open year round and we keep the water temperature in the low to mid 80's so that our guests can enjoy the the experience of an outdoor pool, even during the cool, rainy season. Please visit us again soon!

"Little known gem a few miles off of I-5"

5
31/08/2016

The thing that keeps the hordes of I-5 travelers away from this inn is its 7 mile one way trip eastward towards Lebanon, Oregon. But if you are willing to make this easy 14 mile diversion from the freeway, you will receive excellent service, sparkling new accommodations, and a great price. Staff are highly professional and efficient, perhaps owing to the inn's other life as a large conference center. The room was perfectly modern and quiet and very comfortable. The star of the show, really, is the extensive grounds with their large pond, waterfalls, streams, fledgling trees, and of course the koi fish.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Lee! Wow, thank you so much for the wonderful review! We so appreciate all of your kind words. You are right, we are a short 7 miles off I-5 and it is a straight shot at 55mph with no traffic signals or congestion. Thank you for mentioning the conference center and the garden, since both are additional amenities that add to the element of surprise our guests experience when they check in at Boulder Falls. Last but not least, of course, the koi! Feeding the fish is quickly becoming the main attraction here at the hotel. It is beautiful and relaxing, and more than a little addictive! Please visit us again the next time your travels bring you to our area. Thank you again.

"Excellent! Can't wait to visit again in 2017!"

5
30/08/2016

This was my first trip to the area to and had made the reservation based on an online search. I was very pleasantly surprised when we pulled into the parking lot after a long day in Brownsville. It is a beautiful property and the rooms are very luxurious. Staff at the desk were very friendly. We will be back again next year for sure. I'm hoping to eat in the restaurant this time.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Nina. We are so glad you chose to be our guest at Boulder Falls while you were visiting Brownsville this week. What a wonderful town! Thank you for mentioning our staff. They go out of their way to take care of our guests and they are definitely the not-so-secret ingredient that makes Boulder Falls such a special place. I'm sorry you didn't get a chance to eat in the restaurant but hopefully next year you will have an open evening to give it a try. It is delicious and memorable. Have a great holiday weekend and we look forward to seeing you again next year!

"Outstanding hotel!"

5
30/08/2016

This. hotel. is. amazing! We loved our one-night stay at Boulder Falls Inn! We highly recommend EVERYTHING. The bed and pillows were super comfortable. The walk around the koi pond was delightful. The breakfast in the morning was wonderful. I just can't say enough good about this hotel. Only 12 miles off I-5 and worth every minute of the drive.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for being our guests at Boulder Falls! We are so happy to hear that you enjoyed your stay with us. Personally I think we have the best beds and pillows for at least 100 miles...they are amazing! We are very excited that soon our guests will be able to purchase them from the Boulder Falls Home Store. Thank you also for mentioning the koi pond. We have over 200 friendly beautiful koi right outside the back door and they are a sight to see! We hope you will be our guest again the next time your travels bring you to the area. Have a lovely summer.

"Beautiful Garden"

5
30/08/2016

My husband and I enjoyed our visit with our daughter who lives in Lebanon, OR. We stayed at your lovely hotel. Delicious breakfast buffet every morning. We ate in your restaurant and the food was great. An added bonus was the beautiful garden with a waterfall, serene paths around the pond and sitting places along with path. Hotel was clean and employees always helpful. We travel often and non compare to the beauty of this hotel.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you so much for writing about Boulder Falls on Trip Advisor. We are so fortunate to work in such a beautiful place with an amazing team of coworkers and the best guests anywhere! Lebanon is a wonderful town and we hope you will be our guest again the next time you visit your daughter. Thank you again!

"Best Best Western I've ever stayed at"

5
30/08/2016

The premier brand of Best Western is very much like a Marriott or a Hyatt with a nice buffet breakfast included. Everything was top notch. I will be looking for premier versions of Best Western when I travel elsewhere. Unfortunately, there is only one in Oregon and 27 in the entire country. Wish they could convert some of their other brands to this.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for being our guest at Boulder Falls! We are proud to be the only Premier in Oregon and honored to be compared to a Hyatt or Marriott. We will continue to strive to live up to the compliments! We wish you safe travels and hope to see you again in the near future. Have a wonderful weekend.

"Osecky/Wise"

5
29/08/2016

Staff was outstanding and the grounds were beautiful. The whole family enjoyed the pool and hot tub area, The rooms were immaculate with a wonderful coffee setup. Everything we requested was brought up immediately. Could not ask for a more excellent stay!

"A surprise night out from my husband!"

5
29/08/2016

The rooms are very nice and clean, beautiful, big, very cozy with a nice fireplace. They have a great restaurant called 1847 downstairs, they allow dogs on the patio for happy hour plus the food was excellent. The entire experience was relaxing and peaceful. The garden is a nice place for a stroll after dinner before heading back to the room. The view from the suite overlooks the garden. This is the best place from Eugene to Salem and well worth coming to stay a night or two. The staff was extremely friendly and willing to help in any way the could.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Marcy! Thank you for being our guest this weekend and for the great review. I hope your husband was pleasantly surprised! The patio is so nice for evening dining since it is shaded from the sun...there is almost always a nice breeze back there. The garden and koi pond are the perfect place to reconnect and if you ended up in a suite at the end of the day, that is the icing on the cake! Thank you again for spending your special evening with us and we hope to see you again soon.

"The only place you should stay in Lebonan"

5
28/08/2016

I booked this hotel for my business trip to Sweet Home, Oregon. The hotel is dog friendly so I was able to bring my whole family. The facilities are new and the staff was great. I will definitely stay here again.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Kelly! Thank you for staying with us last week and we are so glad you were able to bring your entire family to Boulder Falls, including your dog! We love our VIP (Very Important Pet) guests and hope that you will all visit us again the next time your travels bring you to our area.

"Worth the drive off the interstate"

5
26/08/2016

This hotel is not located right on I-5, but it is definitely worth the short drive to Lebanon. It seemed brand new. I wish we could have spent more time there. The rooms were large, shower was wonderful, beds were comfortable, and the staff was extremely friendly and helpful. Although we did not use the outdoor pool, it looked wonderful. The breakfast was better than most hotels. Everything seemed freshly cooked rather than just heated up. I will definitely stay there again.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Karen and thank you so much for being our guest last week! I am sorry you didn't get the opportunity to try our pool but in spite of being an outdoor pool in Oregon, it is open year-round! We keep it at a balmy 81 degrees so feel free to bring your suit on your next trip! Thank you again for all of your compliments and we look forward to seeing you again soon.

"Excellent hotel"

5
23/08/2016

New hotel, beautiful decor and gardens. Would stay here again. Good value. My 10 year old son loved the pool and free cookies in the lobby. We declined the turn down service but the chocolate on the pillow would have been a nice touch.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Jennifer and thank you for being our guest! We are happy to hear that your son enjoyed the pool and the cookies. I hope he was also able to visit the garden and feed the koi! On your next visit, if you don't wish to have turn-down service, you can always decline when they knock (hint, they will still give you the chocolates). Have a lovely afternoon and we hope you will choose Boulder Falls again the next time your travels bring you to our area.

"Beautiful inside and out"

5
22/08/2016

It would be hard to exceed this hotel for comfort, amenities, beauty and quality of staff. The bed was soooo comfortable. We came to visit my parents in the new Veterans Home and the hotel gave us a discount because we were visiting a veteran. WOW way to honor our Veterans

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon! Thank you for the wonderful review! We are grateful of your parents' service to our country and so happy that we were able to make your visit easy and convenient. Thank you for mentioning the beds! We get so many comments on them, we will be making them available for purchase very soon, along with some of the other items our guests love. Have a wonderful weekend and we hope to have you with us again soon.

"Still my Overall Favorite BW"

5
20/08/2016

I stay at a lot of Best Western hotels, and obviously, a premier is going to be a step above. I've stayed here 4 or 5 times now. After my first stay I left a glowing review and my opinion still stands. But, I got to thinking, what makes it so great? Attention to detail? Sure. Upscale property? You bet. But I truly think it comes down to HAPPY employees! Over and over in the hallways, elevator, breakfast room, front desk...you name it, they are all friendly and happy and it makes a difference. It sets this property apart. Still my favorite!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Becky and thank you so much for being a repeat guest at Boulder Falls. We all remember your first review! We LOVE creating memorable experiences for our guests and your comments were a wonderful shot in the arm for our team. Thank you also for validating what we hope to be true: that the true magic of Boulder Falls is our amazing staff. We love working in such a beautiful place with passionate co-workers and great guests...and it shows. Please visit us again soon and thank you again - SO MUCH!

"We will be back"

5
19/08/2016

From the moment you walk into the hotel you experience the luxury of the hotel. My daughter and I enjoyed it so much we stayed an extra night. She goes to school in Corvallis and it is hard to get hotels in town when it is move in and move out time. This is a drive from there, but we thought it was well worth it. The Japanese garden and coe pond were very relaxing and we enjoyed feeding the coe fish.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you so much for being our guest during OSU Move-In week. More and more people are discovering that Boulder Falls is a great oasis when they are visiting Corvallis. We are a short 20 minute drive from the hustle and bustle of the OSU campus...close enough to be convenient but far enough away to relax and enjoy some quality time together. Feeding the koi is a guest favorite. In fact, it is also a staff favorite! In this day and age when we are all so plugged in, it is fascinating to watch children and adults alike enjoying something as simple as feeding the fish. We hope you will stay with us again the next time you visit your daughter at OSU. Thank you again!

"Excellent!!! Terrific Experience"

5
17/08/2016

Beautiful facility, great restaurant and terrific ground including the Boulder Falls Garden and Koi Pond. Excellent staff from check in, restaurant folks and room staff. You will be very happy if you make this choice to stay at. Located at a very nice location in a small community.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest at Boulder Falls and thank you for the wonderful review and recommendation! We hope to see you again if your travels bring you back to our area. Have a lovely summer!

"Family Stay"

5
14/08/2016

We met with family and stayed at the nw Best Western. Rooms were very nice .. clean and modern. They offer a Japanese Garden with a big Koi Pond to meander around. Very relaxing and beautiful. And THREE CHEERS TO BEST WESTERN! I asked for military discount and the room price dropped by almost $60!!! Don't forget to asks! Love that they honor our vets!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning. Thank you for your service and for being our guest at Boulder Falls! We do indeed offer a military discount (with ID) and we so appreciate your business. Thank you for mentioning the garden and koi pond. We are glad you enjoyed your stay and hope to see you again very soon!

"The "best" Best Western I have stayed in"

5
11/08/2016

I haven't stayed in many in the last few years but if this is the level Best Western is going then count me. Heck, it's better than a bunch of Intercontinentals I have stayed in, in the last few years. All around super nice hotel. Great rooms, very nice restaurant and the bar is about all you can ask for. Nice patio deck bar and very good service. Can't go wrong here

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for the compliments and for being our guest. We are proud to be the only Best Western Premier in Oregon and we appreciate the positive feedback! We hope to see you again soon. Have a lovely summer!

"Only 10m from I-5"

5
10/08/2016

This was our 2nd time staying here. We have nothing but positive things to say. The hotel staff was very friendly and helpful. The free breakfast was amazing! The koi pond and gardens out back are stunning. The hotel is very clean and contemporary. We had our kids with us this time as we were traveling on vacation and stopped here for one night. It is definitely catered towards business class and not families with kids but we managed. The kids enjoyed the outdoor pool and ride bikes and scooters in the parking lot. They also loved feeding the koi fish.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Myndee and thank you so much for being our guest again! We appreciate your business. I know last time you had an issue with a noisy neighbor so we are glad you gave us another chance to provide you with a great experience. Thank you for mentioning the koi...feeding the koi is one of the best things to do here! It is hard to explain why feeding the fish would be the highlight of someone's stay but once you do it, it's addictive. They are so beautiful and there are more than 200 of them out there now so it is quite the spectacle when they all gather at someone's feet at the edge of the pond. Have a lovely summer and we hope to see you again soon.

"Sweet surprise in Lebanon, OR"

5
09/08/2016

This hotel blew me away. A sweet little gem in the middle of nowhere. Can't say enough great things about this property. It is new and beautiful. Pets and their owners are welcome here in all rooms. Lovely wedding weekend with family.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Kelly! Thank you so much for the wonderful review! I am glad to hear that you shared such a special occasion with us at Boulder Falls. We love weddings and we love pets...what a perfect combination! We count on reviews and word-of-mouth referrals to spread the word about us, so please tell your friends and please visit us again the next time your travels bring you to our area. Have a lovely summer.

"Best Hotel of our 2 week Pacific Northwest Vacation"

5
07/08/2016

This Best Western Hotel was the best hotel of our 2 week vacation. We only stayed one night, but wished we could have stayed longer. The property is gorgeous and smells new or fresh. They offered us some great cookies upon check-in, which our kids loved. The room was clean and had everything we needed. We enjoyed the dinner, review to follow. They provided fish food for our kids to feed their fish in the pond. They have beautifully landscaped grounds that you can walk through and take some good photos. Finally, the kids loved swimming in the pool while we enjoyed the hot tub. The front desk staff were very attentive and kind. We felt like this was our home away from home!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for the review and for mentioning the koi pond. Feeding the fish is a favorite pastime for our guests. It is addictive! We now have over 200 koi in the pond and they are tuned in to the gazebo where the fish food dispenser is located. We actually think they hear the mechanism being turned because you can see them coming across the pond the moment someone drops in a quarter. It is a sight to behold! Even standing there watching it in person, it doesn't look real. We hope you will visit us again soon!

"Frequent stays here to visit family in the area"

5
07/08/2016

Everything about this place is top notch but at reasonable prices. So clean, friendly, convenient, and beautiful. The food and drinks at 1847 never disappoint, either. Always look forward to going here; probably visit family more often because of it! (:

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Alyssa and thank you for being a repeat guest at Boulder Falls and 1847! We so appreciate your business and look forward to seeing you again soon!

"Amazing Hotel"

5
05/08/2016

Literally one of the best chain hotels I have ever stayed at, priced like a budget hotel. Unbelievable food, beautiful building, and a japanese garden/path/water feature?!? Are you kidding me? I might drive to Lebanon just to stay here!

"Planning to stay again"

4
04/08/2016

The overall experience was great. The hotel was clean and the staff was very friendly. Walking distance to the Comp NW campus. The buffet breakfast was average, but was a clean dining experience. The internet was slow, but as expected for a busy weekend.

"What an amazing hotel for the toddler and four-legged kid too!!"

5
01/08/2016

What a truly amazing hotel for the cost and amenities. The staff was amazing from making the reservations on the phone until check-out... Everyone went above and beyond to make our stay wonderful! The restaurant was far beyond what we have ever had at a hotel before. Our child loved the pool & beautiful grounds while the bar's special cocktails were a special treat for us parents !! We will be coming back!!

"Very nice"

5
31/07/2016

I had no idea Best Westerns were this nice. Nice, modern decor. Definitely more upscale looking inside than I was expecting. My stay was good too. The staff was friendly, especially the people in the restaurant. (You can get your dinner to go if you don't want to eat there and would prefer to take it to your room. The 1847 burger with fries is good. Yes there is room service but why pay more when I can just pick it up myself downstairs.) The room was spacious, clean, and comfortable. I would definitely stay again and I would recommend it to family and friends.

"Beautiful Hotel ...... Top of the line!!"

5
26/07/2016

The rooms are big and clean. There amenities that you would expect in a top of the line hotel, but without top of the line rates, plus white robes to use for each guest! Each room has a single serving coffee pot. Let the desk know if you want more coffee and they will accommodate you.There's a nice courtyard to go out and sit and a large swimming pool. Free breakfast is self-serve with more than cereal. Bacon, sausage, scrambled eggs, breakfast rolls, waffles, etc... The staff replenishes the food as containers become empty, so there is no need to worry that all will be gone before you get there, which is a plus! Call the hotel if you have a large group to check on special pricing. I will be staying here, again, in January with our group.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon and thank you for the wonderful review on Trip Advisor! We appreciate the time you took to mention our fluffy robes, large pool, expansive breakfast and the extra coffee on request. Those are just a few of the little extras we offer to create an experience for our guests that lives up to our slogan, which is "far from expected." Thank you so much for being our guest and we look forward to seeing you again in January!

"Great Hotel"

5
25/07/2016

Top of the line, particularly for Best Western. There are few choices for a hotel in Lebanon, OR, and I was very pleased to find this one. The hotel is or appears to be brand new. The setting and location were great. Hotel staff pleasant and professions. The Garden/pond is exceptional.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Ron and thank you so much for the wonderful review on Trip Advisor. We just crossed our one year anniversary here at Boulder Falls and we are proud of our hotel and work hard to keep it looking brand new. Thank you for mentioning our staff and our amazing Japanese garden! We hope to see you again soon!

"Wow"

5
21/07/2016

This place is excellent on all aspects, great price, great staff, great rooms and beds, great food for reasonable prices, beautiful well kept grounds. Much better than many brands which call themselves luxury to justify exorbitant charge. Stay here and get all the amenities for a good price.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest and for leaving a great review on Trip Advisor! We are so proud to be the first Premier in Oregon and we love surprising people. Our slogan is "far from expected" and it really captures the essence of Boulder Falls. We strive to provide a memorable experience as well as a great value and we appreciate the compliments! Please visit us again soon.

"Amazing"

5
21/07/2016

Absolutely beautiful. Attended a friend's surprise birthday party in the lounge. Great service, very accomodating, The one waitress that that was assigned to the group was always right there when you needed her. Atmosphere was sophisticated but relaxing.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Mary and thank you so much for the wonderful review! We work hard to provide amazing service and are so happy to hear that you and your friends were well-taken-care-of at your special event. I hope you will visit us again soon. Have a wonderful summer!

"A Real Gem in Lebanon OR"

5
19/07/2016

The Boulder Falls Inn is a wonderful hotel. We were there to attend a wedding, so we also used the adjacent events center. The facilities and staff are top notch. The restaurant is also excellent. Would definitely stay here again.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Robert. Thank you so much for being our guest this past weekend. Weddings are such a fun part of our job at Boulder Falls! We love hosting ceremonies and receptions at the event center or even just hosting wedding guests in the hotel if the event is held elsewhere! I heard wonderful feedback about your group and the wedding itself so I am delighted to hear that you all enjoyed yourselves. Have a wonderful summer and please visit us again the next time you are in our area.

"Exceptional Attention to Detail"

5
16/07/2016

The hotel staff was attentive and immediately addressed and question or concern I had. Additionally, the property is quite lovely. It nice to have the fitness center and movie channels to help relax in the evening after work.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for the review Bruce and for being our guest at Boulder Falls! I am so glad our team was able to response to your questions and concerns and we appreciate the positive feedback. We hope to see you again soon and have a lovely day.

"Needs a little help"

3
15/07/2016

Smoke alarm went off at 1:30. Everyone evacuated. We were compensated a portion of our rate back which helped. There was no soap in the wall mounted soap dispenser on the shower wall. It appeared that there was mold in the shower grout. When I reported that, I was told it was just a discoloration in the grout. I really doubt it.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Paulette. Oh no, I am so sorry for the problem with your soap dispenser and shower! That is not at all the way we normally treat our guests, and on top of that, you experienced the smoke alarm and evacuation in the middle of the night. A guest was smoking a cigarette in our public restroom and set off the alarm which, again, is not at all the guest experience we normally provide. We did our best to make it right for our guests and thank you very much for mentioning that. I am following up with our housekeeping department about the other issues you mentioned. I would love to discuss this with you further if you are available for a phone call? Thank you for being our guest and I hope you will accept my apologies for not providing you with an amazing experience while you were with us.

"Restful business stay."

5
14/07/2016

Hotel was a pleasure to stay at, staff very helpful and thoughtful in all respects. The rooms are quite noisy, particularly if the room next door has the TV on loud. Very clean, food well prepared and tasty. Well worth a stay.

"Fantastic stay"

5
13/07/2016

Stumbled on this great find only because we couldn't find a place to stay in Eugene or Corvallis. The hotel is new, immaculately clean and visually appealing. The bed linens and bath towels are high end. Rooms well equipped with Kuerig coffee maker, fridge and front-access ports for the television. Could have been more insulated as we did hear noise from the room next door. There is a bar on the second floor where you can choose to order off the restaurant menu. The included breakfast was bland and punctuated by a server squawking at guests every five minutes warning us the buffet was closing. Food and service in the restaurant during dinner was phenomenal. Best meal we've had on our trip so far. We enjoyed our stay so much we booked an extra night.

"A Pleasant Suprise"

5
13/07/2016

It was late and we didn't see what we wanted within our price range from Hotel.com. This hotel is off the highway about 8 miles, but easy to find and the road is straight, no hills. The hotel is nearly new, everything is clean and new. Breakfast is quite good with the usual items. Not much gluten free. Staff was very nice, they always made sure that we were fine. Our grandkids loved the beds and the breakfast. There is a garden which is really nice. People took their breakfast out to the tables in the garden.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Christine and thank you for being our guest last week at Boulder Falls! We appreciate you taking a chance to drive a little further and give us a try. Thank you for mentioning breakfast in our garden. It is such a lovely way to start the day, whether you are inside looking out during the wet winter months or outside at an umbrella table during the summer! I will pass your comments along to our chef about more gluten free options. We do have more options available upon request...we just need to make sure our guests know about them! Thank you so much and we hope to see you again soon.

"Exceptional hotel and staff"

5
13/07/2016

My extended family (3 sets of families, kids 11 and 18) stayed here for a local golf tournament that included a business meeting the day before for the organizing members. I was wonderfully surprised and pleased by the quality of the hotel and all of its amenities as well as every single exposure to the staff that we had. The meeting room: My husband was extremely impressed by the digital capabilities of the room itself, the size and comfort of the room and furniture, and the choices in privacy that were available. The rooms: Incredibly clean, beautifully furnished, plenty of room (shelved & closet hanging), great bathroom, excellent temperature control, and ohhhh, the beds... so comfortable (plenty of pillows and extra bedding is we had needed it). turn down service at 6 included a chocolate on the pillow. The outdoor pool & spa: pool is heated year round and quite large (none of those tiny indoor pools that fit 8 people) and the spa has an easily-accessible button to turn on the jets. Plenty of towels available. Fitness center: it's not big but it would do the trick with a nice big screen tv with a remote control to change to other favorite channels Restaurants: breakfast (delicious full breakfast buffet with eggs, bacon, waffles) was included in the price of the room. The other meals were delicious- the men in our group said it was the best prime rib they had had in ages. My son and I were tired and got room service delivered to our room- I was able to order off of the full restaurant menu (including a kids menu for the 11 year old) which was unexpected. Outdoor seating overlooks the garden with pond. In fact, this hotel was so wonderful that our business organization has booked it for an overnight retreat in a few months.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Claire and thank you so much for the wonderful review. I am so glad to hear that you and your extended family enjoyed your stay with us at Boulder Falls. It can sometimes be a challenge to get people to try us for the first time, but once you cross our threshold, our goal is to sweep you off your feet so that you never want to go anywhere else! Thank you for going into such detail about your experience with us and THANK YOU for returning to Boulder Falls for your future business retreat! Have a lovely summer and we look forward to seeing you again soon.

"Always Superb in every area!"

5
03/07/2016

I stay here almost monthly for business purposes as it's become my home away from home. The staff always recognize and welcome me and my little travel buddy, Princey with open arms. The rooms, especially the bed are top quality and comfortable and clean. I always eat at the 1847 Restaurant, as the food is prepared with care and professionalism. I also have made friends with the Head Waiter, so he's always willing to accommodate my special diet needs with a smile. And, lastly, the Japanese Gardens are beyond beautiful and the serenity of the splashing waterfalls and winding trails that wonder through the native plants inspire calmness and relaxation. I love this place and wouldn't trade it for any other!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening and thank you for being a repeat guest! We so appreciate you for returning to Boulder Falls again and again and we love reading your reviews. They are a bright spot in our day. It is always a pleasure to see you, and of course we all love Prince! Last but not least, thank you for mentioning the gardens. There are so many tiny details that make Boulder Falls such a special place but the garden definitely sets the stage. Since you have been with us since the beginning, you have seen our entire operation, including the garden, evolve, grow and bloom. On your next visit, we should get a photo of you and Prince in the garden to post in the TripAdvisor guest photo gallery. We look forward to seeing you again soon!

"Lebanon surprise"

5
01/07/2016

Great hotel, great bar food, very friendly and modern. I was able to get in a good workout and then enjoyed affordable and delicious drink and snacks in the bar. A young law student tried to get a date, which was a surprise.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Crystal. Thank you so much for being our guest and for leaving a review. It sounds like you had a great experience in The Annex, which is always nice to hear! Thank you for also referencing our fitness room! The next time you visit, be sure to ask Guest Services about our arrangement with Samfit, the full service gym adjacent to our hotel. It will take your workout to the next level! Have a great weekend and thank you again.

"Don C"

5
27/06/2016

We stayed 2 nights at this facility and were very pleased with our stay. The Inn is very well located and the amenities are first class. The room was very, very nice and the bed was very comfortable. The complimentary breakfasts were great. The selection of foods was extensive and it was all prepared just right. The exterior of the facility was great. There was a beautiful Japanese garden with a walking path, waterfalls, and a large Koi pond. It was especially beautiful when lit at night. We would definitely stay here again if we were in the area and would highly recommend it to anyone.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Don, Thank you for writing about your experience at Boulder Falls on Trip Advisor! We work very hard to exceed the expectations of our guests and we appreciate you taking the time to spread the word about our hotel, restaurant and gardens. Our 1 acre Japanese garden and koi pond is a life-size work of art that feels like a seamless extension of our hotel and it is fascinating to watch it change throughout the seasons and even throughout the day and night! It becomes more beautiful with every passing day and it helps set the stage for a wonderful experience for our guests. Thank you again for your kind words and we hope you will visit us again soon!

"Exceptional facility, beautiful garden."

5
25/06/2016

The hotel is lovely, with the addition of an amazing huge Japanese Garden. We watched a falcon trying to catch the fish from the beautiful waters of the garden. The second floor bar which looks out over the garden is very relaxing. We had a fun girlfriend get-together. A lovely hotel in beautiful surroundings.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Beth and thank you for posting your review on Trip Advisor. We so appreciate the positive feedback and are happy to have been able to contribute to a fun girlfriend getaway. This is the first time Bianca, our resident osprey, has made it onto Trip Advisor. We work hard to foil her attempts at feasting on the koi but she is definitely a sight to see! So beautiful! Please visit us again soon and have a lovely summer.

"Great location, fantastic service"

5
22/06/2016

I live in Lebanon so I haven't had the pleasure of staying in the hotel but I participated in a conference at the Boulder Falls event center. The conference was a hit and the staff of the event center were definitely huge contributors of the success. I heard wonderful comments about the hotel from the attendees. The food was great and the service was very good and much appreciated.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for mentioning the Boulder Falls Center! We love conferences and events and our team goes to great lengths to provide support to meeting and event planners from across the region. And thank you for mentioning that as a local, you haven't had an opportunity to be our guest. You just inspired us to create a Lebanon StayCation package for our wonderful neighbors who do so much to support Boulder Falls. Stay tuned!

"Clean and New!"

5
22/06/2016

Loved this hotel. If you are in the area there is no better option. Felt like a 5 star. Very new, very clean, and well maintained. Staff is super friendly. Will stay here again if I am ever in the area.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for posting your review of Boulder Falls on Trip Advisor. We are fortunate to work in such a beautiful place and we so appreciate you recommending us as a great option for travelers coming to Lebanon, Albany, Corvallis and the surrounding area. Have a wonderful summer and please visit us again soon.

"Wow! What a great place"

5
22/06/2016

I was so impressed with this hotel, especially the staff! This was my second stay at this hotel, and I would love to stay again if I'm ever in the area. The Japanese garden was very well done, and a nice surprise.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest recently at Boulder Falls, Donna. We appreciate your kind words about our staff and are so glad you had an opportunity to enjoy the garden. It is beautiful year round but is exceptionally colorful right now with all of the hydrangeas in bloom! We hope to see you again soon. Have a lovely summer!

"Excellent Property"

5
20/06/2016

Staff went out of their way to ensure we were comfortable and had what we needed. Staff said hello/good morning as we passed. Maid service was great, they helped us with our needs. Bobby in the restaurant was outstanding. My wife was alone during most mornings as I had business meetings, Bobby engaged my wife and made her feel very welcome/comfortable at breakfasts. We look forward to our visit for next year's conference.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest and for posting such a great review on Trip Advisor, Robert. Thank you especially for mentioning our Housekeeping department...they are the unsung heroes of the hotel and they do so much behind the scenes to make Boulder Falls such a special place. Bobbie at breakfast is also such an amazing part of our team. She is always gracious and kind, we love her and so do our guests. We so enjoyed having the OVFA with us and look forward to next year! Have a wonderful summer.

"What a great find for dog owners!"

5
19/06/2016

We were visiting the Corvallis area for some hiking and decided not to stay in our usual place. Annie found the Best Western Boulder Falls Inn in Lebanon, Oregon about 20 minutes away from Corvallis and they allowed dogs! We are always looking to expand our options since you never know when a hotel or motel will stop allowing pets. This place is great! A large room with 2 queen beds was beautiful. The price was $135 per night, with another $13.50 tax and a $20 pet fee. I know - $170 per night in Lebanon, OR is pretty spendy. But it was cheaper than our normal place in Corvallis. And it was gorgeous! It had a beautiful Japanese garden out back. (Check out the photos.) Breakfast was included, which was a good, standard buffet with cereal, assorted bagels and breads, scrambled eggs, bacon, sausage, waffles, and pretty good coffee (we are in the Northwest, so we are snotty about our coffee). The staff were great and even brought us a dog bed! If you happen to be in the area, you cannot go wrong staying here. It looks like it also has a meeting complex as part of the hotel. This will be our new place when we visit this area from now on.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello John and Annie, thank you so much for giving Boulder Falls a try and for posting such beautiful photos on Trip Advisor! Thank you also for mentioning that we are pet friendly. We enjoy our VIP (Very Important Pet) guests and we know that bringing them along on a trip can sometimes present challenges so we have tried to think of extra touches like plush pet beds to take some of the stress away. I hope you were also offered some of our gluten-free dog treats when you checked in. Our catering department bakes them and our pet-guests love them! Thank you for mentioning breakfast, the garden and our coffee (we understand how particular people are about their coffee!). Please come and see us again the next time you are in our area!

"Best Best Western to stay at"

5
19/06/2016

This place is fantastic with the staff always willing to help you no matter what. Everyone goes beyond the call of duty. Rooms are great, grounds are fantastic. Situated in a great spot for anyone travelling to Eugene, Or and even Portland,OR

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for being our guest at Boulder Falls, for leaving a review on Trip Advisor and for mentioning our staff! We are all very proud to work in such a beautiful place and taking care of our guests is our top priority. We appreciate your business Carole and hope that you will choose Boulder Falls again the next time your travels bring you to our area. Have a wonderful summer.

"Exceptional hotel"

5
18/06/2016

I have been staying here for the ovfa conference and have been very pleased with the friendly and above and beyond hospitality of all the staff and house keeping has come and cleaned my room at least twice every day and the 1847 bar and grill is really great

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Travis! Thank you for posting your review on Trip Advisor. We so enjoyed having the Oregon Volunteer Firefighter's Association with us last week and are looking forward to having you all back again next year. Please tell your friends about us! We are still relatively new and depend on word-of-mouth referrals and reviews like this one to help spread the word about Boulder Falls and 1847. We hope to see you again soon. Have a great summer!

"This hotel is beyond outstanding"

5
17/06/2016

This hotel was outstanding, excellent service and very nice location. The Japanese garden was an added plus to walk around very nice. Had every meal in the 1847 restaurant, Carl was outstanding as our waiter for each meal, we requested him because he was so great, we had all 3 nights of dinner at the hotel, there was at least 12 of us for each dinner. Definitely would stay here again or a Best Western Premier hotel in any city, very very nice.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Lisa and thank you for posting your review and mentioning 1847 and Carl. We have over 100 employees and Carl is definitely a shining star! I am so glad your group enjoyed their stay and we hope to see you again very soon!

"Taking it to the next level"

5
11/06/2016

Certainly the BEST Best Western I have ever stayed at. Everything was absolutely wonderful from the room, the bed, to the breakfast. - We didn't get to try the restaurant but it looked great! - Next time!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Gary and thank you for posting a review on Trip Advisor! We are so proud to be the first Premier in Oregon and appreciate all of the support we receive from loyal Best Western guests. I am sorry you didn't get a chance to try 1847, our delicious restaurant, but we look forward to having you back soon and hope you will have a chance to enjoy lunch or dinner overlooking the garden and koi pond. Have a wonderful summer.

"Wow! Worth the extra 10 miles!"

5
10/06/2016

This hotel is in Lebanon which is about 11 miles east of the off I-5 freeway. The price was less than the HI Express near the freeway. This is an AMAZING place and so worth the extra few minutes is takes to get there. Turn down service at a BW? What? Full service hotel with a Japanese Garden in the back. Food and drinks were great! Robin and the other staff at the front desk made me feel very welcomed! Kudos and see you again soon!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Craig! Thank you for reviewing both the hotel and the restaurant on Trip Advisor! We so appreciate you taking the time to help us spread the word about Boulder Falls and 1847. We love seeing the expression on our guests' faces when they walk through the Boulder Falls doors for the first time. Or slogan is "Far from Expected" and we think that sums up the experience here quite nicely. The Japanese garden is truly world class, the turn-down service is a sweet surprise, the food is amazing, and the list goes on. We all know how fortunate we are to work in such a wonderful place! We hope to see you again very soon. Thank you again!

"Wonderful Japanese Garden"

5
03/06/2016

This is a beautiful property and the beds are very comfortable! The breakfast has a good selection of food and the staff is very attentive and greets all the customers as they arrive.I would stay here again without any worries.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you Cynthia! We are so delighted to hear that you enjoyed your stay with us and thank you for mentioning our staff. We all love working here and taking care of our guests is our top priority! Please visit us again soon and have a lovely summer.

"Definitely a Premier Best Western"

5
01/06/2016

We have stayed at other Premier Best Westerns in the past but really couldn't see much difference between them and a Plus. However, Boulder Falls Inn is DEFINITELY A PREMIER Best Western in every way. Everything was first class, right down to our breakfast buffet which was served on real plates, real silverware, cloth napkin and all. Also a very nice attendant was right there to help if needed. Everyone was extremely helpful and nice. Our room overlooked the beautiful Japanese garden with a lovely koi pond. Everything was top notch. I would not hesitate to recommend Boulder Falls Inn to anyone planning a trip to the Lebanon, OR area, We will definitely stay here again when we're in the area.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being a loyal Best Western guest and for staying with us at Boulder Falls. We are so proud to be the first Premier in Oregon and are always appreciative of our customers who help us spread the word by posting their reviews on Trip Advisor. Thank you for mentioning our breakfast and the Japanese garden and koi pond right outside the back door. We released 36 koi into the pond last year when we opened and there must be close to 100 in there now. They are a sight to see. Next time you come for a visit, ask the front desk for a little cup of food for them! Have a great weekend.

"Supreme"

5
31/05/2016

The quality of service and accommodations was second to none! I will most definitely be returning to the Boulder Falls Inn in the near future. Though a bit off of the main interstate, the location was the perfect, restful get-a-way for my wife and me and well worth the few extra miles to get there. In a word........SUPREME!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
We are so happy to hear that you and your wife were able to spend a restful evening with us at Boulder Falls. Thank you for taking the time to leave a review and thank you for mentioning the service you received. Our slogan is "far from expected..." and we go out of our way to exceed our guests' expectations in every way possible. We look forward to having you back with us again very soon. Have a wonderful summer!

"Excellent and very dog-friendly just a few miles off Interstate 5"

5
29/05/2016

Everything I read, while thinking about booking this hotel, is true. The folks here could not be any nicer, the place is brand new, the rooms are spotless, somewhat spa-like and comfortable, super nice soaps and shampoos (one of my weaknesses is that I'm a soap snob), the garden out back is lovely. I got in around 9PM after a long drive up the Interstate. The staff was incredibly sweet to my dog, which they surely didn't have to be. They gave him homemade dog biscuits and even walked him while I went out to my car to get my bags. Our room was on the second floor, in perfect condition. Not next to a utility shed, or something else weird (anyone who travels with a dog knows what I mean). Great place to stop if you need a break before heading to Seattle or further north. Don't let its seemingly out-of-the-way location fool you. It's not even 10 minutes off I5, and so very welcoming.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon! Oh my goodness, you touched on so many important things in your review. First, thank you for mentioning that you did some research on Trip Advisor before you decided to book your stay at Boulder Falls. We are so grateful to our guests for helping get the word out about our hotel. Like you, I love nice soaps and shampoos and we sampled quite a few different options before we chose Acca Kappa. And thank you for mentioning that we are pet friendly. The homemade dog treats are baked by our catering department and they are a big hit with our guests (and their humans). We look forward to seeing you again soon. Have a great week and thank you for being our guest!

"A Pleasant Surprise"

5
29/05/2016

What a wonderful addition to the greater Lebanon-Albany area! A five star experience and, believe it or not, a dining experience as good as any Portland fine dining. I will now be staying at Boulder Falls Inn for all my Willamette Valley business.

"Perfection"

5
28/05/2016

If you are considering staying at a hotel in Albany or Corvalis, Do yourself a favor and stay in Lebanon instead! It's 20 minutes to Albany, but so worth a little drive. The salt water hot tub was perfect after a long drive from California. The restaurant was excellent and served the BEST complimentary breakfast...high quality bacon, eggs and sausage. I was really impressed. My King size bed was very comfy and I regretted not being able to stay another night. Service was excellent, the hotel is beautifully decorated and brand spanking new. Treat yourself to some rural scenery and a comfy place to rest your head.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for leaving a review and recommendation on Trip Advisor. We so appreciate you coming off the beaten path to give us a try and we love it that more and more guests are making the trip to Lebanon these days! We are so glad you enjoyed the hot tub, and just fyi, our outdoor pool is a balmy 80 degrees and it is also a salt system, which is such a great alternative to chlorine. We hope you will visit us again when you can stay a little longer. Have a great week!

"Clean and Comfortable"

5
28/05/2016

This hotel is fantastic! The staff are professional and friendly, the decor is tasteful and the rooms are clean and comfortable. I found I could totally relax, whether in my room, the restaurant or the lounge. I'll be returning, that's for sure!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Julie! Thank you so much for your review and for being our guest. We are so happy that you were able to relax while you were here. That is our always goal - to have our guests leave feeling refreshed and happy. We look forward to seeing you again soon!

"Lebanon Experince"

5
25/05/2016

A very nice hotel in a little town. The service, food and quality of rooms were great. We stayed in a fireplace suite. The grounds with walking path, waterfalls, boulders(hence the name) and mostly native flora was a plus. The lounge on the 2nd floor was nice.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Duane! Thank you so much for venturing off I-5 to give Boulder Falls a try and thank you for posting your review on Trip Advisor! I am glad you had the opportunity to stay in one of our fireplace suites. They are just amazing and are often unavailable. When we expand, we will definitely be adding more of those. Have a wonderful summer and please visit us again the next time your travels bring you through the Willamette Valley!

"Top Notch Hotel in Oregon"

5
25/05/2016

Our stay at this hotel was an extreme pleasant surprise. We were on our way back from California in our Tesla and found this gem of a hotel. This hotel definitely fits the "premier" classification. Hotel décor was awesome and classy, Japanese garden in the back was magnificent with water falls and huge Koi pond. Restaurant served food that rivals top restaurants in the Seattle area. Crab cakes and crispy Ahi was well presented and tasted great!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Kim and thank you for being our guest and leaving a great review. Just so you know, we have applied for a Tesla charging station to accompany our standard charging station, but so far we have not received a response. We will definitely keep trying! Thank you also for your wonderful comments and recommendations about 1847 Bar and Grill and our amazing Japanese garden. Please tell your friends about us...we are still relatively new and are working to get the word out. Have a wonderful summer and we hope to see you again soon!

"Modern, clean, worth a stay! :)"

5
24/05/2016

Very modern, clean, polite staff, the restaurant food and breakfast buffet was so delicious! Plenty of food selection. I recommend Creme Brulee and artichoke ravioli! :) plenty space in room and high ceilings. Definitely worth a stay! :)

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Casandra and thank you so much for posting your review and menu recommendations with photos! You called out two of my very favorite dishes. We just celebrated our one year anniversary and we count on reviews (and photos!) like yours to help us spread the word about Boulder Falls and 1847. We hope to see you again soon. Have a great weekend.

"Exceeded my every expectation."

5
24/05/2016

Exceptionally friendly and very attentive staff. Comfortable, well-appointed rooms with plenty of space to spread out and work. I particularly appreciated the Keurig coffee maker, luxurious toiletries and beautiful grounds.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for being our guest at Boulder Falls. We appreciate the positive feedback and thank you for recognizing our amazing staff! Have a great summer and we look forward to seeing you again the next time your travels bring you to our area.

"The BEST Best Western ever!!!"

5
22/05/2016

This hotel is the Best Best Western I have ever stayed in, in fact, I would rate it as the best hotel I have ever stayed in. It is beautiful and clean, the beds and pillows are so comfortable, so much so that I bought four of the pillows that they sold there. The hot tub was hot and very large, the jets were really strong and it was very clean. The dinner we had at the restaurant was so delicious and yet very affordable. The complimentary breakfast was the best I have ever had in any hotel. All the employees at this hotel were friendly, courteous, and pleasant. It is nice to be in a place where the employees seem to like and value their job.We will go far out of our way to come and stay at this Best Western Premier Boulder Falls Inn several times in the near future, it is worth the drive.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for all of your kind words and for mentioning our amazing staff! We are so fortunate to work in such a beautiful place with such a great team of people...they definitely help take Boulder Falls to the next level! I am also happy to hear that your stay with us exceeded your expectations and we hope you enjoy the pillows. We get so many requests for our pillows, mattresses, towels, etc., we are working on an addition to our website where guests can order these items and have them delivered. We look forward to seeing you again very soon! Have a wonderful week.

"best kept secret dont tell"

5
19/05/2016

You will not find a nicer/better modern hotel then this including rate in the state of oregon, I travel for a living and this is the best hotel I have came across out in middle of no were. Have stayed here several times and it just keeps getting better....believe me this is the best hotel in oregon.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Darrin and THANK YOU so much for the compliment! Boulder Falls is such a beautiful property and our entire team is dedicated to making sure our guests leave feeling happier than when they arrived. We are so fortunate to work in such an amazing place and we appreciate you helping us to spread the word! Have a wonderful weekend and we look forward to seeing you again soon!

"Nice hotel!"

5
11/05/2016

Hotel was very nice and room had everything we needed. The most comfortable beds/pillows of any hotels I've stayed in. Only downside was free breakfast ended at 9:00 and the restaurant doesn't serve breakfast.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Laurel and thank you for being our guest at Boulder Falls. I am so sorry you missed breakfast! If we had known, we definitely would have put together a to-go box for you or found some way to accommodate you. Internally, we had been considering expanding our breakfast hours and your input helped us make a decision, so thank you for that as well. As of today, breakfast has been extended to 10am. We hope to see you again the next time you are in the area. Have a great weekend.

"Best place to stay in Lebanon"

4
09/05/2016

Exceptionally clean, well appointed, new hotel in Lebanon makes visiting the med students there a pleasure. Nice breakfast options, very nice dinner menu, and beautiful garden courtyard area for relaxing.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for staying with us this weekend on our one-year anniversary. The time has flown by and we so appreciate the support from COMP NW students, parents and patrons. Have a wonderful week and we hope to see you again soon.

"Nice, Good Value, But Middle of Nowhete"

4
07/05/2016

Unless you have business here, it really is quite out of the way. Off the main highway by several miles, near a town with not much going on after sundown, and far enough away from Corvallis to be distant, it is what it is. Everything feels new and it is. My business was not really nearby and quite the drive. But the hotel is nice, and quiet, unless you are in a room above the lounge. Rooms are reasonable and on upper end of usual Best Western decor. There is a restaurant on site with a bar/lounge. Otherwise, drive into nearby small towns for whatever. Medical facility nearby is probably what this is aimed at.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for being our guest at Boulder Falls. we appreciate the compliments on the décor and property as a whole. We are on the leading edge of the boom in Lebanon. The growth of the med school and the new LBCC health occupation expansion will bring more students and therefore more of everything to Lebanon in the coming months and years. In the last few months, a new brewery and winery have opened within walking distance of the hotel, and a distillery is on its way! I hope you will consider giving us another try in the future. Until then, thank you again for being our guest. I appreciate your input and the opportunity to respond and we hope to see you again someday. Have a great week!

"Best of the Best"

5
06/05/2016

Great value for the quality of the rooms and service provided. I spend 200 nights a year on the road and this is by far the finest Best Western I have ever stayed at. I especially enjoyed having fine dining and a lounge all under one roof. The chef really takes a lot of care in the presentation and quality of the meals served.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Mike and thank you so much for taking the time to review your stay at Boulder Falls. Obviously you are a seasoned traveler and we appreciate the compliments on our property! Thank you for also mentioning our on-site restaurant and 2 bars. We just passed our one-year anniversary and are delighted that more and more people are making the trip to Lebanon because they have heard about 1847 Bar and Grill. I hope you will choose Boulder Falls again the next time your travels bring you to the Willamette Valley. Have a great week.

"Boulder Inn Very Nice"

5
03/05/2016

We stayed two nights here for a family wedding nearby. We found the facility to be virtually new, very clean, and nicely appointed. The room was decorated with upscale finishes. We enjoyed dinner in the "1847 Grill" on Friday evening. Delicious. There was a large Club room on our floor, that was convenient for getting together with extended family for cocktails and socializing. The room rate was a little pricey; but after factoring in the great warm breakfast buffet in the morning, a better value. We would definitely stay here again, the next time we are in the area. A very nice property.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Mr. Castino! Thank you for staying with us last weekend and for mentioning your dinner at 1847. We are working to get the word out - it is definitely not your typical hotel restaurant! Thank you also for mentioning the Club room, it is such a nice hospitality room for groups and we also offer it as a venue for Christmas parties, private dinners, etc. The view of the garden and koi pond from the private balcony is beautiful this time of the year. We look forward to seeing you again the next time you are in our area!

"Modern and new"

5
28/04/2016

We found this on trip advisor after a long day up Hwy 101 we decided to go across to Bend Oregon. Glad we found this gem. Clean, modern and comfortable . I would highly recommend . Outdoor pool an hot tub. The gardens are fabulous?? The restaurant and longer very comfortable . We hate to leave - thanks trip advisor!!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for posting your review on Trip Advisor! We so appreciate feedback from our guests and, as you know from your own experience, reviews on Trip Advisor help travelers feel confident driving the extra few minutes off I-5 to give us a try. Please visit us again the next time you are in our area. Have a wonderful week!

"Enjoyable"

5
26/04/2016

NO SMOKING - Thank you. Drive a little more for a quiet night. You never want to be next to the Freeway traffic. 1) The good and bad: Best deal at $106 per night. Setup for the medical college so customers are polite. Not on the highway, but in the Med School "campus". Walls do not insulate well: You can hear people in the hallways, but everybody tended to be quite. Unfortunately I was across from the 2nd floor Bar (Rooms 208,210..) so people late into the night and then came the 6:00 am early risers in the hallways. 2) Staff was very friendly. Be nice to them and you will get great service. Cleaning staff was so well trained that they put everything back is the "setup" locations which was a bit weird to rearrange the coffee cups each day. 3) Small, clean and new. So new you can still smell the scent of lumber in the stair wells. 4) Nice feature: $1.50 laundry room for wash or dry. SAFE for laptop & small valuables, Steam Iron, Microwave, K-Cup Coffee/Tea maker, WIFI, HBO TV. Furniture was clearly installed for long-term use and not beauty - a little tacky. 5) Bed: Down pillows and comforter. Perfect firmness. 6) Shower: Good water flow with added massage nozzle. Tile floors. Bathrobe just like the Ritz-Carlton. 7) Decor: Well - to Las Vegas, but ....Desk, Couch and table, carpet. Hey, I did not like the Ritz-Carlton furniture either. You want elegant, stay at the Benson in Portland. Stay here for Salem/Albany area. Lebanon has Safeway, Walmart, etc. 8) Restraurant: Family goes here since food and prices are good. Local wines affordable. Corkage available if you have your own wine.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Leo, thank you for such a thorough review and for being our guest! Wow, and it sounds like you were able to take advantage of some wonderful discounts and special offers as well, which is the icing on the cake. We are delighted that you found us and appreciate your help in getting the word out about our property. We are one week away from our one-year anniversary...the time has flown by...and our biggest challenge is letting people know about everything we have to offer. Thank you again, we hope to see you soon and have a wonderful weekend!

"My husband and I enjoyed every moment..."

5
25/04/2016

At first we were apprehensive because of the location but once we went in and was greeted with a pleasurable welcome it was fantastic! The Hotel staff were all pleasant. we met family who resides in Lebanon Oregon at the Hotel Bar and the staff was just so much fun and wonderful... the bar ambiance was perfect! We ate at the Hotel restaurant and was so surprised how delicious the food was that each night there we had to go back to the Bar lounge and restaurant and continued to experience great food and staff!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for giving us a try Brenda and for spreading the word about your experience! Our slogan is "Far from Expected" and it is so true! I am glad you were able to spend some time in the bar. We have two of them and I think you might be talking about The Annex on the second floor, with the beautiful deck that sits out over the koi pond. Thank you also for mentioning your experience in the restaurant. 1847 has some of the freshest, most creative and satisfying food for miles and we appreciate your compliments! Have a great weekend and please visit us again soon.

"Beautiful hotel, affordably priced; don't pass this one up!"

5
22/04/2016

Let me join the group of 100+ reviewers in singing the praises of the Best Western Premier Boulder Falls Inn. At the registration desk my wife, faithful canine companion (Max) and I were greeted by Kathy Norris, Guest Services Agent. Kathy assigned us to a wonderfully appointed and spacious pet-friendly room on the ground floor and provided Max with a freshly baked 'dog cookie.' She then gave us a run-down on the amenities of the hotel, which are considerable. Before enjoying an outdoor dinner with Max at the hotel's excellent restaurant (1847 Bar & Grill) we toured the Japanese themed garden behind the hotel which is simply magnificent. The next morning we were treated to a complimentary full breakfast in the hotel's restaurant prior to continuing our journey north to visit friends on Bainbridge Island, WA. From start to finish, this is truly a PREMIER hotel and is well worth the short drive from Interstate 5.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Oh my goodness, thank you for this wonderful review! You made our whole week! Kathy is our newest addition to the Boulder Falls Guest Services team and we are delighted to have her. I am glad you had such a good experience and we appreciate you sharing it on Trip Advisor. Thank you also for mentioning that we are pet friendly. We consider pets to be our VIP's and we offer many wonderful pet amenities at check in if needed, such as bowls and beds, along with gluten-free dog biscuits baked by our own Chef Pam in our Boulder Falls catering department. We certainly hope you will visit us again the next time you are in our area, and please tell your friends about Boulder Falls. Have a great weekend!

"You will not find a finer hotel"

5
21/04/2016

This place was absolutely gorgeous and top-notch in quality. The room and bathroom are very spacious. Loved having a Keurig for coffee and the extra amenities included. One could easily spend several days/nights there and be totally taken care of. Breakfast buffet was expansive and nicely presented and staff very accommodating.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Linda. Thank you for being our guest and sharing your experience on Trip Advisor. I hope you will come back when you can spend a little more time with us and relax. There is a lot to experience in our area and Boulder Falls is the perfect place to unwind and recharge your batteries. We hope to see you again soon.

"Superb Place to relax"

5
18/04/2016

This is such a great place to relax and get away for a quick trip or stay a few days and enjoy the Japanese gardens, koi fish and pool. We were there for a conference, but it was so relaxing, enjoyable and the staff for beyond kind and considerate. They really want your stay to be a good one and one to remember .

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest Shannon and for taking the time to leave a review. We are working hard to get the word out about our hotel and restaurant...but I often forget to mention our amazing conference space so thank you for the reminder! We are so happy that you enjoyed your stay and hope you will be our guest again the next time you are in the area. Better yet, come and see us the next time you need a little rest and relaxation! We look forward to seeing you soon.

"Exceptional Hotel and Exceptional Value"

5
16/04/2016

This is a beautiful, new hotel. The room quality was outstanding, as was the value. We would definitely stay in this hotel again and recommend it to others. The staff was friendly and helpful, the room was quiet, and the grounds were very nice. We travel often to visit family and have stayed in numerous hotels - I have to say that this was one of the best hotel experiences we have had. The beds were comfortable, the restaurant served delicious food, and the amenities were perfect for us. Thank you!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Christine. Thank you so much for being our guest this weekend and for taking the time to leave such a nice review. Our entire staff works hard to exceed our guests' expectations and we appreciate the positive feedback. We hope to see you again soon!

"Awesome hotel"

5
15/04/2016

This hotel was wonderful from the service to the amenities and even the breakfast! The only thing I would've changed was the location as it was a little bit out of our way – but was well worth a excellent night sleep!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Karen. Thank you for traveling a little further to stay with us this past weekend. I am glad to hear that you enjoyed your stay and were able to relax and rest. Our property was designed with an eye toward tranquility, from the Japanese garden to the lighting to the towels and linens. We hope you will choose Boulder Falls Inn again the next time your travels bring you to the Willamette Valley. Have a wonderful week.

"Wonderful experience"

5
09/04/2016

Would that all hotels were this good. To be fair, the facility is new, so everything from beds (comfy) to electronics is as well. But the concept of a very nice place to stay a bit off the beaten track is spot on for us. And it does not hurt that the 1847 restaurant is excellent as well...reviewed that elsewhere. Breakfast was included, was better than average, and served in the restaurant that looks out on the gardens. We recommend.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning and thank you for sharing your experience at Boulder Falls on Trip Advisor. We appreciate you mentioning that we are just a bit off the beaten path (8 miles off I-5). It is a pleasant country drive with no traffic lights or congestion so we hope other guests like you find it to be well worth the trip. Thank you also for taking the time to review 1847 and our free breakfast. We hope you will choose Boulder Falls again the next time you are in our area!

"Wonderful hote"

5
30/03/2016

We have family and friends in Lebanon, and the hotel selection prior to this stay has been poor. The Boulder Falls Inn was a delightful discovery this trip, everything from the lobby, to the tastefully decorated rooms with fluffy towels, comfy beds and robes that were provided were perfect. Having a restaurant and lounge/bar on site was wonderful as well. And the price was very reasonable. Definitely recommend this hotel.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Jodi, thank you so much for being our guest and for taking the time to share your experience. We are proud to be part of the Lebanon community and appreciate the support of our local residents and businesses. Thank you for mentioning our towels, beds and robes! Our towels are part bamboo and they are heavenly! The beds are the nicest I've ever slept on in any hotel (or home) and the robes are the icing on the cake. We receive so many compliments on these items, we are actually in the process of creating the Boulder Falls Home Store in order to make our most popular items available for our guests to take home with them. Stay tuned!

"Best Hotel in this area"

5
29/03/2016

We have stayed here twice before and loved every minute of it. It's like a home away from home, the staff treats us like family. The breakfast buffet is varied and delicious and the shower was heavenly.

"WE ARE coming Back!!"

5
25/03/2016

After staying a night along the very noisy I-5 corridor, My guy used the internet to look up our favorite place to stay, A Best Western. And Allan found a new BW Premier location, not far from where we were in Salem Oregon. We called, made a reservation. Drive eastbound off I-5, and arrived at a GEM of a place! The:-D people there, the amazing,'Clean' building and paradise landscaped grounds& pool. The ambiance, the food!

"Perfect"

5
24/03/2016

This is easily the best Hotel in the general area. Nothing else comes close. It's at least on par with any Doubletree. Both the Restaurant and the Bar/Lounge are significantly better than what you'll find in most DoubleTrees and at least as good as what youl'll find in most Hiltons. It challenges what I've experienced at Ritz-Carlton.

"Best Best Western"

5
08/03/2016

This is above and beyond any Best Western that I have stayed at. The Hotel is beautiful, the room we stayed in was AMAZING! The shower alone was worth the trip. We had a large convention in their conference center. The only downside was that we overbooked and were short on chairs. The staff was super accommodating and their A/V person was super helpful. The equipment their was top notch and helped our presentation immensely. Parking was readily available. The Coy Pond and garden was gorgeous. I would rent a room here for everyday living if I could.

"Hats off to Boulder Inn"

5
07/03/2016

My wife and I had the opportunity to stay at the Boulder Inn in Lebanon, OR this past weekend for a medical conference. The establishment is highly maintained and I would definitely recommend the hotel for any business events, or even a stay-over if you're traveling through the area. The room was comfortable and contemporary. The meeting rooms were spacious, yet maintained an inviting ambiance. The decor was well tied together with a solid "northwest" feel to it. We didn't get a chance to use the pool, Jacuzzi, or exercise facility, but did see several people braving the weather to do so. Definitely a great value for this price point.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for being our guest last weekend at Boulder Falls Inn. It sounds like you travel quite a bit and we appreciate your compliments and recommendations. Conventions and events are a big part of our business so please tell your friends and colleagues about our property. I hope you will be our guest again soon. Have a wonderful weekend.

"Outstanding property a 5 star visit"

5
04/03/2016

Recently stayed at this hotel, and we were impressed when we entered the lobby. The staff at check in were courteous, professional, and extended themselves above and beyond. The rooms were modern, clean, quiet, with comfortable beds and pillows. The room had a refrigerator, microwave, large TV, safe, complimentary bathrobes, and an evening turn down service. The free morning buffet had multiple hot and cold selections that were kept refilled constantly. There is a restaurant on this property. This property is new, opened just last year. It is a 10 minute drive off the major freeway, and well worth visiting. It was a little challenging to find, but if you drive towards the hospital in Lebanon, it is close by. We recommend staying at this hotel, and commend the staff for the excellent customer service they provided.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon and thank you for taking the time to write a review of Boulder Falls. As a new property in a developing area, you are right, finding us is sometimes a challenge. Getting the word out that we are here can be an even greater hurdle! But I was so happy to hear you say that it was worth the effort. Better signage is in the works and in the meantime, using the hospital as a landmark is a great way to go. We hope you will visit us again soon and thank you again.

"Well worth the trip"

5
04/03/2016

This hotel is about 8 miles off the main freeway, but what a beautiful one at that! We walked in the gardens had a beautiful view from our room. The breakfast was very fresh and delicious. Loved to be able to have a fresh cup of Arabica coffee in my room. The price was outstanding for the services.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for your review Barbara! You mentioned our coffee and I realized that we don't always remember to mention that we have Keurigs in each room with our own custom coffee blend which is made especially for us by Pastega Coffee. I am glad you enjoyed it and hope you will come back to see us again soon.

"Definitely not your typical Best Western"

5
22/02/2016

WOW - a fabulous stay in this premier level Best Western. The hotel staff was phenomenal. Our room was not ready but the gracious receptionist took my mobile number and called me as soon as it was. She offered to store luggage if I didn't want to leave it in the car. The rooms are large and well appointed. The bathroom was spacious with lots of large towels and a great shower head. There are several seating areas - in the lobby, outside the restaurant, and there is a long bar within the restaurant.There is an upstairs bar with an outside deck. Full menu is served in the evenings. The restaurant looks out on the garden and is very well decorated. The menu is creative, but all the menu items we tried were very bland. Service was nice in the restaurant for lunch, but the hostess was lacking in courtesy to several hotel guests that wanted to dine and didn't have reservations - the night before Valentine's Day. Outside, the property has a beautifully landscaped garden area with water elements and seating areas. Perfect for a short stroll before dinner or to walk the dog. There is a large paved area next to the garden and a couple of gazebos. Great setting for a wedding or family reunion. The hotel is just steps away from an event center.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Carolyn! Wow, thank you for posting such a detailed review! That was wonderful and we so appreciate it. As our days are getting longer and warmer, the second floor bar and deck are starting to get popular again so thank you for mentioning them! In addition, thank you for mentioning the way our hostess came across. I assure you, that is not normal. We have such committed and caring members on our team and I know they was stretched a bit thin with all of the activity going on in the hotel that weekend. We will review your comments with everyone to make sure we are always putting our best foot forward! Have a wonderful weekend and we hope to see you again soon.

"Great hotel but it is far out in the middle of nowhere"

5
21/02/2016

This hotel has it all. And it looks and feels amazing. Best quality anywhere around the area. If you have some business in Corvallis it may be worth driving out the 20 miles to enjoy this hotel and the restaurant. I love the garden and little pond and the pool is great if weather permits. However there is nothing else you can do in Lebanon I believe and while the garden view is beautiful, if you look left and right of the garden it is parking lot and construction trash. So it feels a little out of place. Of all the restaurants in town, the no one restaurant is inside this hotel. A little pricy but well worth it.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Dirk, Thank you for staying with us and for taking the time to write a review! We are so proud to be part of the exciting growth in Lebanon and we appreciate that people are willing to drive a little farther for the experience of staying at Boulder Falls. As the medical campus expands, many other attractions and services are coming to town and you will be happy to know that within the last few weeks/months, a winery and brewery have both opened within a mile of the hotel and I understand that a distillery is not far behind. I hope you will be our guest again in the future and I am sure there will be even more new things to experience. Thank you again!

"Fantastic Place to Relax"

5
19/02/2016

Enjoyed our visit here again. Great clean and comfortable rooms. Nice chocolate with the turn down service. Very good breakfast especially if you are watching what you eat. People are helpful and go above to help with anything.

"A New Treasure"

5
18/02/2016

This hotel has all the premier amenities in a quiet in-town setting It features a beautiful landscaped garden with fountains and an outstanding restaurant. Golfing and shopping are minutes away. The service is excellent and guests receive excellent value for their stay.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Friah, Thank you for staying with us and for leaving such a nice review! Our Japanese garden was designed by Hoichi Kurisu, who has created some of the top Japanese gardens in the world including Anderson Gardens in Chicago, Heavenly Falls in the Portland Japanese Garden and many more. Now that spring is here, it is coming alive with color and activity. We hope you will be our guest again soon!

"Red Hat Funvention for the Weekend"

5
16/02/2016

Everything about this hotel was Wonderful.The rooms very spacious & clean.There breakfast buffet was great. The hotel restaurant & bar was also very nice.The staff were the best of any hotel I've stayed .They met our every need quickly & with a smile.They treated us like queens.The grounds were beautiful ,loved the Japanese gardens & pond.Would definitely go back & highly recommend.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Bonnie! Thank you so much for being our guest last weekend! We were so honored to host the Red Hat Society at Boulder Falls Inn. The hotel was hopping and Elvis even checked in, which certainly doesn't happen every day! Thank you for recognizing our wonderful stall. I know they all bent over backward to accommodate special requests and even got into the spirit by wearing red hats and hair accessories. The whole hotel was a sea of red and purple and we received numerous comments, even from our non-Red Hat guests, about how much they enjoyed the festive and fun atmosphere. We hope to see all of you again very soon!

"great experience"

5
15/02/2016

I would recommend without reservation. Staff incredible, room clean...just great!!! From the moment I walked through the door until departure staff was attentive. The room was clean & obvious attention to detail.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for leaving a wonderful review! You stayed with us during a particularly busy and festive weekend and I am so happy to hear that you enjoyed the experience. As a new property, we depend on reviews and referrals so please tell your friends about us! We look forward to seeing you again soon!

"Birthday party for my cousin great time."

5
09/02/2016

This is the best hotel ever, the people are great, customer service is a 10. The breakfast was so good Bonnie was the server and she made you feel at home. I forgot my pillow and it was no problem they mailed it out the next day great customer service wish more hotels would take lessons from them. We will be going on a big road trip across country will stay at Best Western as much as we can.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Mary and Bill, Thank you so much for being our guests and for leaving a review! I'm glad your pillow was returned promptly! We pride ourselves on returning lost items with lightning speed...most people travel light and only pack things that are important to them, so leaving a vital item behind just adds stress to the travel experience. Thank you for your loyalty to the Best Western brand and please visit us again soon!

"City within a City!"

5
05/02/2016

By far the best BW I've been in, would refer it to anyone! From the rooms, staff, food and over all environment is excellent! We have been staying with BW for 10 yrs all over and hands down this is #1 on my list!! Accommodating, professional and very reasonable rates for quality of the rooms. As I actually live here in Lebanon I do not feel like I am even in my home town, 2 nights turned into 7 days! Is nice to know now there is somewhere in this town where I feel comfortable to bring clients and refer to without a worry! Great job everyone in every department! Absolutely impressed!! Thank You Boulder Falls for a comfortable stay.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Kimberly, Thank you so much for the wonderful compliments. Many of us on the staff live here in Lebanon, as you do, and we all share your enthusiasm and passion for the addition of Boulder Falls Inn to the community. It sounds like you had a mini-retreat here with us, so thank you for extending your stay and I am so glad that you feel comfortable referring your clients and friends. We look forward to seeing you again soon!

"Great staff and comfortable rooms."

5
01/02/2016

I really enjoyed our stay at this hotel. The staff was friendly, caring, efficient and professional. The beds were comfortable, the rooms were clean and the free breakfast was good as well. I would stay here again in a heartbeat.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Valorie, Thank you so much for being our guest and for sharing your comments online and recognizing our amazing BFI team. Please tell your friends about us and we hope to see you again very soon! Have a great week.

"Favorite Hotel"

5
29/01/2016

I am a business traveler and stay in hotels 4 nights a week. This is by far my favorite hotel. The beds a super comfortable, and the restaurant is great. The staff is always fabulous, and it is a very quiet hotel.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being a repeat guest! As you know, we are relatively new but it is so nice to see returning customers and now even a few 'regulars.' It is our privilege to serve you and please let us know if there is anything we can do to make your stay better or your trip more successful. Thank you for mentioning our amazing Boulder Falls team! We look forward to seeing you again soon!

"What a treasure"

5
20/01/2016

This is a fantastic facility. Everything was top notch. Staff fantastic. Honestly, I rarely stay in Best Westerns, but if they were all like this I would be a Marriott convert! Pool not open yet, but beautiful view of a nearby park.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Bob. Thank you for your comments! We are so proud to be the first Best Western Premier in Oregon and we would love to convert you away from the other hotel chain you mentioned. :) And thank you for mentioning our wonderful staff! Just an FYI for future, the park you mentioned is actually our Japanese garden and koi pond. It is an acre of beauty right outside our back door, with walking paths that meander through the trees, gazebos and benches to sit and watch the koi or the waterfalls, etc. On your next trip, feel free to order a glass of wine and relax by the fire pit that also overlooks the garden and pond. The pool will be open soon and we look forward to seeing you again!

"Lovely Stay...."

5
19/01/2016

Such a surprise! What a gem in Lebanon. My Sister-in-Law is battling cancer, and we traveled from Sacramento to see her. It was the weekend of the Winter Formal. The hotel accommodated everyone. The bed was amazing! Best night's sleep in ages! Please...which bed is it?????

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Donna, Thank you for staying with us and I am so sorry about your sister-in-law. To answer your question, our amazing beds are Serta Platinum Double-Pillow-Top mattresses. They are tall, plush and a magical combination of soft yet supportive. Our guests love them and so do we, so much so that now I have one at home. They are the best I've ever slept on. I hope you will be our guest again the next time you are in the area. Thank you again.

"Very nice, again"

5
17/01/2016

Stayed here for a second time recently. All was great, like last time. Only down side is the dullness of the room decor, but it's perfectly in keeping with the current trend for "neutral" so not really a negative, just my personal preference. Would be the same at any other new hotel in this area. Staff helpful, polite, professional, and remembered us from our previous visit. Food is very good, both at dinner in the restaurant and the self-serve buffet breakfast. Japanese garden looking a bit more "settled," but still very new -- will look terrific in a year or three.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Kathryn, Thank you so much for being our guest for a second time and for taking the time to write a review. As a new property, we rely on reviews like yours to get the word out about us and we appreciate it very much. You are right, the neutral color palette is the current trend but we also chose it to compliment our natural surroundings and to let the Japanese garden shine. I agree with you, in a few years it will be pretty amazing...we are very fortunate to work in such a beautiful place each day. Thank you for also mentioning the restaurant and breakfast! We hope to see you again soon!

"Very nice!"

5
16/01/2016

This property was nothing short of amazing. It's only a few months old and it is a beautiful hotel set in lovely Japanese gardens and lake. The staff was wonderful...the buffet breakfast equally so! We were only there one night but it was a pleasure. 5 star!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning! Thank you so much for staying with us and for posting your review on TripAdvisor! Our Japanese garden was designed by Hoichi Kurisu, who was also very involved in the design of Portland's world-famous Japanese garden. It is beautiful now but you should visit again in a few months when it begins to bloom. It is breathtaking! Thank you also for mentioning our wonderful BFI team. It was our pleasure to have you as a guest and we hope to see you again soon.

"Great location and wonderful hotel."

5
16/01/2016

We stayed at this hotel just after it opened in August 2015 and enjoyed it so much we went back again in January 2016. The facilities are very clean and well kept. The staff are friendly and helpful. The breakfast is fresh and fantastic!! The location is great and the garden area behind the hotel is so beautiful!! I would recommend this hotel to anyone.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being a return guest and leaving such a lovely review. We appreciate your business and hope to see you again very soon!

"Prepare to be blown away"

5
11/01/2016

I've stayed over 1,100 nights at Marriott properties so I've seen it all. Marriott has earned my loyalty but this particular hotel is as good as it gets. The property is beautiful and the rooms are extremely comfortable. However, the service is better, and I do mean better, than at any 5 star hotel you'll ever stay. The difference is the genuine kindness and sincerity of the staff. Every person I dealt with was profoundly committed to making sure I felt welcome and appreciated. The free breakfast was outstanding. They serve real eggs and terrific bacon on the buffet. And the bagels tasted and looked like they were from a local bakery (delicious and fresh). I can't say enough about this hotel. Book it now and you'll be very thankful you did.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Gary, Thank you so much for being our guest here at the Boulder Falls Inn. We sincerely appreciate your compliments! The majority of our staff had little or no previous hotel experience when we opened but their amazing personalities and dedication to our guests has taken us from being a beautiful hotel to a truly memorable one. I hope you will be back in our area soon and look forward to seeing you again at Boulder Falls!

"Family Friendly"

5
11/01/2016

My wife and I, and our three little boys ages 4, 2, and 10 months stayed for over a month because our house had some flooding issues. This hotel does not have a lot of family oriented features, such as an indoor pool, but they made up for it with the tolerant and genuinely friendly staff. All of the staff seemed to genuinely enjoy my children. It was very stormy during our stay and my boys would need to get their wiggles out somehow. The staff had no problems with them running around and playing in the large, spacious lobby, and they would give us fish food for feeding the koi fish in the pond, which my boys loved to do. Another very nice feature of this hotel is having a restaurant in the same building. It was nice for my wife and I to have a place to sit and relax over a drink after the kids were asleep--we would never have left the building to go to a restaurant and would periodically run upstairs to check on them. Overall we had a wonderful experience at this hotel. It has a lot of nice features, but the thing that made it truly a great experience was the kindness of the staff.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Hello Derek, Thank you so much for being our guest at Boulder Falls and for taking the time to write a review. I hope you and your family are happily back in your own home, which has to be nice after being displaced for such a long period of time! Thank you for your kind words about our property and for recognizing our amazing staff. We look forward to seeing all of you in the near future. Have a wonderful new year!

"Absolutly the best Hotel in the Lebanon/Corvallis Area!"

5
04/01/2016

Since I've been staying here on a monthly basis for some time due to doctor's appointments in Portland, I've gotten to know many of the staff, and even made friends with some. A combination of welcoming and helpful staff, lovely comfortable rooms (especially the bed), and great food and service in the restaurant, makes it well worth while to stay here, rather closer to Portland. It's worth the drive for sure! The last time I stayed there, a medical device that I use had broken. This was very distressing, as I needed to use it twice per day. I walked out of my room, heading for the front desk to ask to borrow some tools to attempt to fix it myself, only to find a young maintenance man, Tory, in the hallway. I asked him if I could use a couple of tools, but he insisted on helping me personally. He was a blessing, as his skill level was much better than mine. He discovered that my machine had a corroded wire, so he cut it off, clipped out the corrosion, and reattached it to make it function perfectly! I ask you, where do you find that kind of service? The ladies at the front desk are always friendly and welcoming, and knowing I usually bring my little dog, have a doggie bag made up just for him with homemade treats, water and pottie bags. Carl, the head waiter in the dining room has become my very good friend, was we have excellent conversations and he provides me with superb service. Since my primary arm has been injured due an accident, I've had him cut up my food for me. He made arrangements with the chef to do this and it is always presented tastefully on my plate making it very appetizing. He keeps a close eye on my needs to make sure I have everything I need. If you have reason to stay in the Lebanon/Corvallis area, you need to stay at this Best Western Premier Hotel. You will enjoy outstanding personal service, an exceptionally comfortable room, and beautiful Oriental landscaped grounds with trails and waterfalls for a soothing walk. I have come to love this place and now choose to stay here every month I need to return to Portland for my doctor appointments. There are none to compare!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Our favorite guests are repeat guests so thank you very much and you already know that we hold a special place in our hearts for our VIPs (Very Important Pets). We are honored that you consider Boulder Falls to be your home-away-from-home and we thank you for taking the time to get to know us and recognize some of our amazing team members by name in your reviews. I honestly believe our staff creates the magic that is Boulder Falls Inn! We look forward to seeing you again very soon!

"A gem of a place"

5
03/01/2016

This hotel is a fabulous place in a very small area. The staff were friendly, helpful and went out of their way when I needed an item. The room was spotless, great Wifi, and comfortable bed. The restaurant was very good- great chance to try some of the local flavor.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Maureen, Thank you so much for being our guest at the Boulder Falls Inn in Lebanon, Oregon. We are a new property and are slightly off the beaten path (only 8 short miles straight off I-5!) so thank you for helping us get the word out. Our restaurant, 1847, is becoming recognized for its lovely ambience, beautiful views and delicious northwest cuisine so I am glad you were able to spend some time sampling the menu. We feel so fortunate to come to work each day in such a beautiful hotel and our #1 priority is to make sure our guests are inspired to return in the future. Thank you again and please come back soon!

"Great New Year's Event!"

5
03/01/2016

Enjoyed bringing in the new year with Fate 55. Excellent venue and very nicely done. Would hope there would be more events like this in the future. Great opportunity for Lebanon to put their face on the map with a nice place to stay.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for ringing in the new year with us at the BEST WESTERN PREMIER Boulder Falls Inn. We are so proud to be located in the wonderful town of Lebanon and were so excited to have Fate 55 and Team Casino as our entertainment for the evening. Fans from up and down the west coast came into town for the party! We will definitely be holding more events like these in the future, including next New Year's Eve, so we hope to see you again soon. Have a Happy New Year.

"New Year's Eve Fun"

5
02/01/2016

We attended the Casino & Cocketails party to ring in 2016 and celebrate our anniversary. The event went very smoothly, was well attended, the food and music were good. Our room was lovely, and the bed was comfortable. It overlooked the garden area, which is very pretty. The staff were helpful and professional.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Dawn, Thank you so much for attending our first annual New Year's Eve Cocktails and Casino night at Boulder Falls Inn. We learned a lot and plans are already under way to make NYE 2016 even better! We hope you will join us again next year. Have a wonderful weekend and Happy New Year!

"Lovely new hotel"

5
27/12/2015

I am so happy that Best Western opened this hotel. I now have a great place to stay when visiting family. The hotel and the grounds are just beautiful. The staff was friendly and eager to help with any request.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for staying with us this holiday season and for taking the time to write a review. Have a Happy New Year and please visit us again soon!

"Nothing Compares in the Willamette Valley"

5
09/12/2015

An amazing oasis just a few miles off of Interstate 5 in the Central Willamette Valley town of Lebanon. There is nothing south of Portland that compares on any level. The Hotel, Staff, Food, lounges and overall comfort of this Hotel are on par with most big City fancy hotels.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you for taking the time to write about your stay with us at the Boulder Falls Inn and for complimenting our hotel and wonderful staff. We are a new property and we very much appreciate your comments. Happy holidays and please come back again soon!

"recent stay at best western"

5
07/12/2015

great value . Really nice rooms and guest services are superb. Would stay here again in a heartbeat. Best part about it is they allow pets. I didnt bring my dog on my recent visit but i could not belive they would allow pets in a hotel this new and nice.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning! Thank you so much for staying with us and for posting your review to TripAdvisor! We appreciate your comments and hope you visit us again soon. And yes, we are pet friendly so please keep us in mind the next time you are traveling with VIP's (Very Important Pets). Have a happy and safe holiday season.

"Albany, Lebanon, Sweet Home-make the drive to this A+ hotel!"

5
04/12/2015

Whether you are traveling through Albany, Lebanon, or Sweet Home take a few extra minutes to stay at this hotel! We were shocked by this magnificent, professional hotel in Lebanon. It was a great surprise. Ate lunch at the restaurant which was fantastic and then stayed the night at the hotel. Brand new! Clean! BEST morning buffet ever had at a hotel. Thanks for the great experience!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Anne, Thank you so much for staying with us and for recommending us to others on TripAdvisor. We are a new property and are still working to get the word out so we very much appreciate your comments! Our restaurant/bar, 1847, is quickly becoming a regional favorite with a creative, fresh menu and beautiful views. Please stay with us again the next time you are in the area and have a wonderful holiday season! Thank you again!

"Superb Premier Very Affordable Hotel!"

5
29/11/2015

Absolutely superb quality in comfort, food, service and friendly attitude. I stay here every time despite 90 mile drive into Portland for appointment, because it feels like home! Plus they pamper my doggie!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for continuing to be our guest at the Boulder Falls Inn! We love it that you think of us as your home away from home and we are so appreciative of you helping to spread the word. We know that pets are family members and we enjoy spoiling them rotten, from the plush pet bed on arrival to the special dog treats baked by our Catering Chef Pam herself. Come back soon!

"Exceptional"

5
28/11/2015

Intrigued by the "only premier in Oregon" and incentivized by BW promotions, we went out of our way to overnight while on a wine tour. Even with a critical approach I had NO complaint. I shall try to find more reasons to visit soon!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Lloyd. Thank you so much for going out of your way to give us a try! We are proud to be the first Premier in Oregon and happy to hear that our Premier status inspired you to seek us out. We would love it if you would spread the word about us and hope to see you again soon!

"Lebanon Premier Best Western"

5
20/11/2015

I greatly enjoyed my first stay at this brand new Best Western Premier!!!! Lovely setting, nicely decorated, great size room, comfortable beds. Personnel was very friendly and helpful. The lounge was really nice, open and displayed modern decoration, fireplace. The Restaurant breakfast is included in price and it is excellent. Menu at other times is excellent and the food was fantastic. Love it! I will be back for sure.

"10 miles from the I5 but worth the drive"

5
17/11/2015

Stayed here as I didn't want to stay by the I5 highway Best Western Plus'. Really happy I made the decision to drive the extra 10 miles to stay the night. Very clean and modern looking hotel. Definitely better than any Best Western motel I've stayed in. I drove for 7 hours that day and called a few hours before arriving to confirm if they had a restaurant. I didn't want to eat fast food along the highway after a long drive. The restaurant looked really nice but the food was only "acceptable". I ordered the halibut filet in a yellow curry sauce. Found that the fish was overcooked and really dry. Service in the restaurant was excellent though.

"Great hotel"

5
14/11/2015

Friendly staff, first class hotel with free breakfast and wifi, super clean rooms, and quiet. Very nice facilities and amenities and well organized. Easy to check in and out. Will be staying here again in the spring. Can be a little hard to find but worth the search.

"Very comfortable"

5
13/11/2015

We were upgraded to a suite with an incredible shower and lovely fireplace. The beds in this hotel are some of the best I have slept on. If you are in the area, I would recommend it. The drive to Corvallis isn't bad if you are unable to find a room on game weekends.

"New hotel"

5
13/11/2015

Very clean, a little pricey but you get what you pay for. Adequate free breakfast buffet included as with most hotels now. Close to our reason for the trip...good location for us. Friendly staff...wish the closed captioning on the TV had worked on all channels!

"Amazing All Around"

5
12/11/2015

This place was amazing from the excellent food in 1847 to the warm and friendly staff. I would stay here again very time I visit this area. I had breakfast, lunch and dinner all in one place which was convenient and delicious.

"The best Best Western we have ever stayed at"

5
07/11/2015

The new Best Western was better than any Best Western we have ever stayed at, and as a preferred customer, we stay at Best Westerns throughout the year. The customer service ranked the highest of any stay anywhere else we have stayed and the room was extremely nice and spotless clean.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Dear Kandace, Thank you so much for your kind words and for your loyalty to Best Western hotels! Your review made our day! We hope to have you as our guest again in the near future. Have a wonderful week.

"FANTASTIC Property"

5
07/11/2015

This is one of the rare Best Western PREMIERE properties. I generally like Best Western properties and am almost always very happy with BW Plus properties. This PREMIERE property takes it to another level. It's on par with a Double Tree and significantly better than some Double Trees. This is a new Hotel in an area that is still developing/evolving. The Hotel, Restaurant and Bar are all without any equal in this area.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for being our guest here at the Best Western Premier Boulder Falls Inn and for taking the time to write a review. We are so proud to be the first and only Premier in the state of Oregon and we love surprising people who have never experienced the BWP brand or our property in particular. We hope to see you again in the future and wish you safe travels and a wonderful week!

"Nicer on the inside"

5
31/10/2015

Outside you can't really tell it's a hotel. Inside is rather grand. Friendly staff, good drinks. Breakfast setup could be better but the bacon is actual REAL bacon, not the paper-thin standard like other hotels have. The beds are AWESOME. I slept really well. **Beware of "Turn-Down" service... if you don't know they automatically do this it will freak you out a bit. Location a bit hard to find simply because it's so new. Google Maps has it. Siri.... not so helpful.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Brandon, Thank you for taking the time to review the Boulder Falls Inn and for the compliments on our staff, building and food. We are so sorry for catching you off-guard with our turn-down service but thank you for pointing out an area where we can improve! I can see how that could be alarming if you weren't expecting it. In the future, we will be making sure all of our guests know that unless they opt out, in the early evening their room will be refreshed, the bedside lamp lit, blankets turned down and chocolates left on the pillow. We hope to see you again soon. Have a wonderful week.

"Spectacular hotel!"

5
31/10/2015

Everything about this hotel is first class, including the rooms, the staff and the restaurant. The location is very quite yet still close to my daughters college, Oregon State U. I have stayed here a few times and will keep coming back!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Dear Jeffrey, Thank you so much for being a repeat customer! We are still new and it is so exciting to recognize faces in our lobby and restaurant now who are visiting us for the second or third time, or more! We look forward to seeing you again soon. Have a great week and thank you again.

"Brand New and Luxuriously Appointed!"

5
26/10/2015

We thoroughly enjoyed our stay here. This is the nicest Best Western property we have ever visited. Wonderful beds, really soft towels, great wifi and everything clean and pristine. They have a large landscaped koi pond area and have many areas for socializing and for meetings. We stopped in here while touring the fall colors along Highway 20. We had a great breakfast (complimentary) in their in house restaurant, "1847 Bar and Grill" and we also enjoyed dinner there which was excellent. The hotel staff were all very solicitous of our needs.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon Larry, Thank you so much for reviewing the Boulder Falls Inn. We are very proud to be the first and only Best Western Premier in Oregon and we love being able to pleasantly surprise people with the quality and uniqueness of our hotel, conference center and gardens. I'm so glad you included us in your fall colors tour and hope you will return for another stay with us the next time you are in the area. Thank you again. Have a great week.

"Boulder Falls Inn"

4
25/10/2015

Beautiful brand new hotel. It's really luxurious and spacious inside with wide hall ways and nice bright lighting. Kind and friendly staff, sharply dressed and helpful. Very comfy bed. Only down side was a noisy neighbor that kept me up (but that can happen at literally any hotel).

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Emily, Thank you for the review of the Boulder Falls Inn. We so appreciate your kind comments and thank you for mentioning the extra wide hallways and comfy bed, two of my favorite features. And of course our wonderful staff, they are the best! Thank you! I only wish we had known that you had a noisy neighbor...we would have taken action to correct that problem. I hope you will stay with us again the next time you are in the area. Have a wonderful fall.

"top of the line"

5
21/10/2015

Top of the Best Western chain. This motel lived up to it's reputation. Clean, quiet, great staff and well maintained. Of course it is brand new. Oh did I mention the koi pond? The great place to stroll and meditate.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Thank you so much for taking the time to review the Boulder Falls Inn and for mentioning the koi pond! We started off with 30 koi the night before we opened and that number has now doubled so we have a wonderful family of happy, friendly, beautiful fish for our guests to observe. As you mentioned, the garden is a wonderful place to stroll and meditate but you can also enjoy the view and the koi from our 2nd floor garden bar which has a beautiful covered deck that overlooks the pond. We hope to see you again soon!

"Wonderful Honeymoon!!"

5
21/10/2015

This is an amazing hotel with wonderful staff! It was perfect for our honeymoon night. We also had family stay in the hotel, which allotted us to be able to spend additional time with them downstairs in the lounge.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good evening Jessica. Thank you so much for your review and congratulations on your marriage! It was our pleasure to host you on your wedding night and we are so glad your family was able to join you at such a special time. We have just developed a wonderful Romance package, so please think of us when you need a night of relaxation and pampering in the future! Thank you again and best wishes!

"My best hotel experience ever"

5
12/10/2015

I won't bore you with the details, but the staff, rooms, free breakfast (say hi to Bobbi, the nice breakfast woman) and the 1847 restaurant were all just wonderful. After two comfortable nights, we were sorry to leave. Now I'm spoiled and don't want to stay in anything that's not as well executed as this hotel experience.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning, thank you for being our guest and taking the time to write a review. We are so glad you enjoyed your stay with us and if you left feeling pampered, we accomplished our goal! We hope to see you again in the near future. Thank you again for helping spread the word about the Boulder Falls Inn and 1847 Restaurant.

"Upscale new property with issues"

4
11/10/2015

This is a newly opened property with cutting edge architecture and open, spacious common areas. The rooms are attractively furnished and visually pleasing. The major problem is the location. Lebanon is an agricultural burg at least 15 miles from Albany, the closest population center. Oregon State U. is a further 5 - 10 miles on two lane state roads. If you are trying to use this property for events, functions at OSU [as I was], it is just not convenient. The surrounding farmland is extremely flat with row crops. Wineries are well to the north and south with the exception of one winery nearby [that the hotel fails to promote as an attraction]. I could not shake feeling of isolation. The HVAC in room controls were very cutting edge. However, the front desk people could not explain how to make relatively simple adjustments. The hotel has evidently been open for months. However, the advertised pool and spa were still not open. There was no indication that construction of said pool had even been started. I really wish the owners and managers of this quality property well. However, I am really stretching to give it a 4 rating.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good afternoon! Thank you for staying with us at the Boulder Falls Inn and for the compliments on our hotel! I wanted to follow up on a few negative items you mentioned and clarify further. I apologize if you were under the impression that our pool was open. We have tried to make sure the pool/spa aren't advertised online anywhere but we keep hearing that they are. The heated outdoor pool/spa are on the south side of the building and the estimated completion is the end of this month. The pool and spa are both finished, the concrete decking is installed, the tile is finished, the equipment room and restrooms are constructed. I always worry about the south side of the building looking like a construction zone but apparently it is not as noticeable as I thought! As for our location, we are 7 miles from I-5 on Oregon state highway 34, which is a modern 4-lane highway that leads straight into Corvallis. That is the route most people take to and from OSU and Albany. We have quite a few OSU guests who stay with us and many commuters each way from Lebanon to Corvallis. I think you may have come in on Hwy 20, from your description of it, which is a longer, more winding and narrow approach. Last but not least, I apologize if our front desk could not explain how to work the HVAC controls in your room. We will follow up on that to make sure it doesn't happen in the future. Most of them know the system very well but we do have one or two new employees who might not be as familiar. We are on the leading edge of the growth boom in Lebanon so I understand what you meant about us being in an agricultural burg and feeling isolated. Just for future reference, SO many things are happening in Lebanon, both on campus and off. Agriculture is a huge part of the history and future but there is also a lot of technology moving to the area. The growth of the med school and the new LBCC expansion will bring more students and therefore more of everything to Lebanon in the coming months and years. I hope you will consider giving us another try in the future. Until then, thank you again for being our guest and for pointing out our strengths as well as weaknesses. I appreciate your input and the opportunity to respond and we hope to see you again someday. Have a great week!

"Amazing hotel"

5
09/10/2015

The hotel compares with any high end hotel. It is beautifully furnished throughout. The service is impeccable. Food is very high qualify and tasty. The rooms are spacious and comfortable. The bed was especially comfortable. I stayed in the less expensive room and it compared favorably to any luxury room anywhere. I had a very enjoyable stay and would definitely stay there again.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Sharon, We are so happy you enjoyed your stay with us, and thank you for the wonderful comments. If you liked our standard rooms, you will love our garden view rooms and suites! I hope you will visit again soon and give them a try. Thank you again for visiting the Boulder Falls Inn.

"Outstanding 'Home away from Home!'"

5
05/10/2015

If you are looking for a exceptional hotel with great food, accommodations and landscape, look no further. You may never expect a Premier Hotel in Lebanon, OR, but it's location is near Corvallis and the Beavers, as well as Western University's Medical Conference Center. Outstanding rooms, the best beds ever, friendly service from all employees, excellent food. This is now our 'home away from home' for the mini trips that we take regularly.

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning, Thank you for taking the time to review our hotel. It always makes me smile when people are surprised to find us in Lebanon. Our slogan is "Far from expected..." and it really sums things up nicely. Lebanon is such a wonderful town and we are delighted to help spread the word about it. We are a short drive(and worth it!) from I-5, Corvallis, Albany and even Eugene or Salem. Thank you, thank you for continuing to be our guest!

"Quiet and Restful"

5
05/10/2015

Very nice location, excellent quality of linens and towels. Restaurant on premises has healthy choices excellently prepared. Nice bar and lovely garden area. Our stay was very peaceful and relaxing. Friendly staff

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Elaine, Thank you for commenting on our linens! Our towels are a blend of cotton and bamboo and they are beyond plush. The beds, sheets, blankets and the combination of soft and firm pillows make you feel like royalty. We love making sure our customers feel taken-care-of and well fed. Please come back again soon!

"3rd visit many more in the future"

5
04/10/2015

Worth the short drive off the interstate. Premier means exactly that! The pond and scenery planted around it (walking trails) is absoutely beautiful and amazing..wow the expense that went into this place! Nothing spared! Breakfast is awesome! 1847 restaurant has everything you could want finer dining yet prices that won't break the budget. Uptairs on the second floor another tastefully executed bar with a deck overlooking the pond... must stay and experience this place!!!

Nia R, General Manager at BEST WESTERN PREMIER Boulder Falls Inn, responded to this review
Good morning Dale, Thank you for your review. We appreciate you helping spread the word about our hotel and the 1847 restaurant and bar. Our second floor Garden Bar is a well-kept secret, with an all-season heated and partially covered deck overlooking the garden. Our restaurant, bars and many of our guest rooms have the best view in the valley! Our garden is nothing short of amazing, with 3 waterfalls, gazebos, walking paths and colorful, friendly koi. Please come back soon!

"best hotel Lebanon Oregon"

5
30/09/2015

This hotel was great from the service to the over all appearences of the hotel. The staff was knowledgeable and very upbeat people that went out of their way to make the stay more relaxed and stress free. The gardens are wonderful and calming to view. The rooms were very nice, made you want to stay longer. There are two outside seating areas to enjoy the outside areas fromm

"Lovely Place to stay!"

5
29/09/2015

This place is really a hidden gem! We love the beautiful gardens, new & spotless hotel & great restaurant! Our second stay here~ & will return again when we are in the area!! Thank you to~ Jamie, Kyle, Jason, & Jake too for adding to our wonderful stay! GREAT Staff--Great place!!! :) We look forward to our next stay here! :)