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SureStay Hotel by Best Western Hollister, Hollister

660 San Felipe Road, 95023-2805, Hollister, United States - Vedi su una mappa
SureStay Hotel by Best Western Hollister - Facciata dell'albergo Il SureStay Hotel by Best Western Hollister è situato nel centro di Hollister. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto nel nostro hotel, che ti farà sentire come a casa, circondato da splendide montagne, campi coltivati e siti storici spettacolari. Situato in una posizione ideale vicino alle autostrade 25 e 156B, il SureStay Hotel by Best Western Hollister è perfetto per i clienti aziendali, i dipendenti statali e i turisti che apprezzano servizi quali l'accesso Wi-Fi a Internet gratuito, la colazione all'americana giornaliera gratuita, camere confortevoli e pulite e una piscina all'aperto stagionale. Le nostre camere sono dotate di microonde, frigorifero, un'ampia scrivania e televisore a schermo piatto con canali via cavo, HBO® e HBO® Family. La città è rinomata per il raduno motociclistico del 4 luglio e la vicina regione dei vini, ma è anche il luogo perfetto in cui organizzare un matrimonio. Sono tante le ragioni per visitare la città di Hollister in San Benito County. Gli amanti della natura potranno fare escursioni nel Pinnacles National Park, mentre le famiglie potranno divertirsi nel parco a tema Gilroy Gardens, a soli 19 chilometri circa dall'hotel, o fare shopping nei negozi outlet di Gilroy. Gli appassionati di off-roading potranno visitare la Hollister Hills State Vehicular Recreation Area, mentre gli amanti della musica potranno assistere a un concerto presso lo splendido anfiteatro all'aperto Hollister Concerts. Hollister e la San Benito County confinano con la Santa Clara County e si trovano accanto all'area della baia di San Francisco, vicino alla Silicon Valley e alla baia di Monterey. Prenota oggi stesso un soggiorno rilassante e piacevole al SureStay Hotel by Best Western Hollister.

SureStay

Hotel by Best Western Hollister

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Personale multilingue
    Personale multilingue
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 273 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
83
Molto buono
84
Nella media
67
Scarso
21
Pessimo
18
CONSULTARE I PARERI SU
Affari Affari
59
Da solo Da solo
17
In coppia In coppia
68
In famiglia In famiglia
89
Viaggio con amici Viaggio con amici
30
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Quiet and clean"

5
448jillh, Maryland 21/10/2019

Nothing fancy but it's clean and quiet. It wasn't very busy when we were here. Breakfast was great. Waffles, eggs, bacon, sausage and cereals. The staff was friendly. Great location if you are planning on visiting Pinnacles National Park.

"Bring your own pillows"

4
AmboDuno, Sacramento, California 06/10/2019

Very clean and nice place to stay. Clean pool, with a BBQ. No hot tub. Breakfast is free. Toast, waffle maker, hard boiled eggs, sausage, bacon, scrambled eggs, (best pre cooked eggs I've ever had).. all the juices and other stuff you see at the free breakfast buffets. The problem... and it's a big one for me. The bed comes with 4 of the tiniest pillows you have ever seen. If you hold your head completely still, your fine. If you roll over, one way or the other, your head will fall off of it. Putting 2 together does nothing, obviously.. unless you like to sleep in the crack between 2 pillows. Bring your own pillows, and you should be fine. Staff was very friendly and helpful, also my room was very clean.

"Absolutely recommend"

5
rnoh22, Los Angeles, California 27/09/2019

The staff was amazing from the time I called to book the reservation to the time I checked out. I did not encounter any problems at all and my accommodations were all provided. I really appreciate the staff and will be back soon.

"Sure Stay Best Western Hollister"

3
Keyoh-Tofu, Fresno, California 11/08/2019

Upstairs is a whole different experience than downstairs. They placed me downstairs in the rear with no nearby parking--very scary for a woman traveling alone, and my reservation asked for a quiet upstairs room. Bed very comfortable, neighbors out of control, family took over waffle maker in morning, glad for the banana and mini-muffin. Overall, did not feel safe due to assigned location and car being parked far away.

"My stay could have been better for the price"

3
sapphireraquel818, Palmdale, California 05/08/2019

it was ok. staff could do better. there were spiders. one bit my daughter on her face, and another bit my eldest daughter on her leg. they had allergic reactions. they should offer up more info on the restaurants in town. the coffee machine in the room didn't work and the a/c was barely felt. the cleaning staff seemed to want to ignore the me and the check in staff was falling asleep when I got there. Check in was not smooth and he seemed no to know his way around.

SureStayHollister, Manager at SureStay Hotel by Best Western Hollister, responded to this review
Dear sapphireraquel81, Thank you letting me know of your current stay. My apologies for failing to deliver an exceptional stay. I do want to assure you that since the hotel is surrounded by farming lands we do have an outside pest control company that comes in once a month to spray our rooms and the exterior of the building. I will also review your concerns with the check in staff to make sure they are doing their job as proficiently as possible. I will talk to my maintenance regarding the ac unit and the coffee maker and make sure they are operating optimally. We will make sure this types of issues are better handled.

"Little tiny floor plans, but it works "

3
Joe58156, Roanoke, Virginia 10/07/2019

This hotel is a small version of a standard Best Western hotel. All of the spaces are small: lobby, breakfast area, rooms, bathrooms, but they all have the standard furniture, so there's not a lot of extra floor space anywhere. But it works! The rooms were clean (though we noticed a small space under the exterior door, and a spider on the way out*). The breakfast was OK, and the staff were OK. If you're staying just one night, this is all you need, right? For the price, a reasonable place to stay. *We were on the way out, not the spider.

"Nice and Clean"

5
User 02/07/2019

Great place to stay! The price is reasonable, the breakfast is good and the dining area is perfectly maintained, with meat and eggs, not just carbs, and the rooms are super clean and new looking. Bathroom was spotless. I would highly recommend this place if you are going to the coast, and don't mind staying inland a short ways. We went to Moss Landing for the day and Gilroy Gardens in the morning and this place is right inbetween the two. My kids loved it.

"1 night during US Open"

3
Maps20605803834, Charlotte, North Carolina 17/06/2019

Stayed here for i night during US Open at Pebble Beach. Pricing was great compared to hotel prices closer in to Monterey. Hollister is about 50 minute drive to where the volunteer parking was located.

"Horrible service"

1
User 15/06/2019

The front desk lady was absolutely horrible at her job! She had very poor customer service skills, zero people skills, and was lacking in training as to everyday operations within her own hotel! Came here for a relaxing getaway on my Best Western rewards points with my family and the second we get to the room I started recieving phone calls. "Sir you dont have enough points for the room, I need you to exit the room immediately and come to the office". What is this middle school? Am I in trouble? Are you serious??? I told her I would call Best Western Reservations and do her job for her because obviously she made a mistake. After I told her let me call Reservations and hung up she immediately called the room back 3 seperate times in the matter of 5 seconds apart demanding us to exit the room! This is outrageous! My stress level and frustration was rising! Finally my girlfriend was able to calm her down enough and allow me to have a conversation with Reservations. They explained to me, "No Sir do not exit the room, I ll call her right now, please hold the line". After a minute Reservations gets back on the phone with me and apologized for her behavior. But, you have to understand, people work very hard 365 days a year at 5 days 40+ hours a week, out of that time we are only allotted 2 weeks vacation time. In the hospitality industry you have to understand this! So the very limited time that we choose use our vacation time we get treated like this?? Jamming me up and demanding me to exit a room that I spent hundreds of dollars in rewards points and earned night stays??? You going to demand me out of the hotel room I payed for with my hard earned money? On top of all this we never recieved our gift bag for rewards members that was promised to us! The truly most unsettling part of all this was the lady at the front desk never even called back to apologize for her hostile behavior towards us! I felt threatened when she kept calling and demanding we exit the room immediately! This was the worst experience I have EVER had at a best western hotel.. This is also my first stay at Sure Stay BW, maybe they have differernt requirements to be part of the BW family, or the lack thereof.

SureStayHollister, Manager at SureStay Hotel by Best Western Hollister, responded to this review
First and foremost I would like to apologize for the way the situation was handled by the front desk clerk. She did inform me afterwards of what transpired and I did let her know the way she handled this was absolutely not how we should be handling these situations. Again I sincerely apologize for this; we want to make sure each and every guest that comes to stay with us has a positive and comfortable experience. If you would like to discuss this further kindly give me a call at 831-637-9248.

"Ok"

3
Charles A, Henderson,, United States 07/06/2019

Couldn't get the internet to work and they forgot our wake-up call. Clean rooms. Didn't like signing for a $100 room security deposit.... that shouldn't be necessary since they have our credit card info.

"Good, clean accomodation"

5
Go11795048989, Des Moines, Washington 13/05/2019

We stayed two nights and we slept well. The room was clean, towels and sheets clean and soft. While this isn't a luxury hotel, it was a great motel that takes care of it's property and rooms. Plenty of hot water for showers, breakfast provided was much nicer and varied than many free breakfasts. We will stay again!

SureStayHollister, Guest Relations Manager at SureStay Hotel by Best Western Hollister, responded to this review
Thank you so much for your review! We take great pride in offering a guest experience that exceeded your expectations. Our free hot breakfast quality shower heads are always a crowd pleaser. Please feel free to reach out to us at 831-637-9248 should your travels bring you back to the Hollister area again. Best, SureStay Hotel By Best Western Hollister

"Very Disappointed "

2
tracystripps, Sunnyvale, California 12/05/2019

Stayed here last night. I booked this hotel over another cheaper but otherwise equivalent hotel without a pool because the Sure Stay had a pool and I wanted the opportunity to take my kid swimming. When we checked in, we were told the pool was out of order for repairs or seasonal. The woman at the front desk couldn't really decide why we couldn't use the pool, just that we couldn't. This immediately tainted my view of the hotel. We then go to the room and it smells like someone has used a ton of cleaner to try and hide a bad smell; but rather than getting rid of the smell it now just has the bad smell plus chemicals. The smell may have been old cigarette smell but the room was non-smoking so I would hope that wasn't the case. Other than smelling bad the room was otherwise clean, which is why I gave the hotel two stars. The location is around nothing interesting and the view is depressing, but it is Hollister, so it is more or less what you might expect. I didn't try the breakfast. I slept poorly and by the time time morning came I just wanted to get out of the hotel.

SureStayHollister, Guest Relations Manager at SureStay Hotel by Best Western Hollister, responded to this review
Dear tracystripps, I would like to take this opportunity to apologize for the difficulties and less than stellar hotel experience you encountered during your stay at the SureStay Hotel By Best Western Hollister. Our swimming pool is open seasonally and we were performing annual maintenance so we could open for the summer season. This should have been communicated to you by our front desk and I apologize that it was not. We are a 100% non-smoking hotel. We apologize for the strong odor you experienced during your stay and hoped we could of had the opportunity to address your concerns prior to departure. Please feel free to contact me directly at 831-637-9248. P. Morar, General Manger

"Very nice stay"

4
Hal72, Olympia, Washington 12/05/2019

We had stayed here a couple years before so we hit them up again. Nice comfortable and clean room. Even though it is on the highway the road noise was minimal, and our room faced the road. Plus, everybody had left by the time we woke up (parking lot on our side full) and we heard nothing. Excellent breakfast, very nice eggs and sausage. Staff was friendly, too.

"Best Stay"

5
John G, Oceanside, United States 26/04/2019

This was one of the best experiences we've ever had. Clean, updated rooms and friendly staff, approachable owner. I had fallen during our last visit and wouldn't stay here again under a previous owner and then was placed in a much older area of the previous ownership. We wouldn't stay here under that owner. Very pleased with this visit.

"Hotel is quite and Clean great breakfast and comfortable beds"

4
User 01/04/2019

We have stayed at this hotel many times our last trip the hotel was in the process of changing over to a surestay hotel they did everything to help us with reservations this hotel is clean quite and friendly

"my trips to Hollister"

4
User 25/03/2019

I normally have to take several trips to Hollister for the occasional meeting. inspections and or to visit with family. since finding this particular hotel why it was called the bay mount I've stayed here numerous times. each stay has been a pleasant one, rooms were clean and comfy, there is a grill in the pool area in which guests can use to cook homemade meals Instead of having to eat out. close enough to Gilroy ca so u can easily avoid the traffic headaches and with enough local shops close by to make life easy. also u r close to the Hollister hills should u enjoy the 4 wheel atmosphere.

"Spent 2nd night at the Fairfield in Hollister."

2
Sanitysation, Pendleton, Indiana 21/03/2019

Room was tight/small. Bed was not comfortable. Definitely needed touch up paint in room. Carpet did not seem clean. Cement walkways were stained pretty badly. Generally the facility was under maintained.

"Great value for the price ."

5
User 07/03/2019

Had a to stay at this hotel for a few weeks and had a great experience. After staying in a motel for a few nights I can say this was an upgrade. Great value for the price. Room was warm and comfortabnle and slept good . That was all I needed. The fact that they served good breakfast was extra.

"Excellent stay, outstanding value"

5
Timothy S, San Francisco, California 27/09/2018

An excellent, clean, new room with a great tv and wi-fi. A bit off the beaten path, but worth an extra ten miles of driving for a great room at a great price. Not much nearby but a good night's rest. Great value.

CyndyN18, Manager at SureStay Hotel by Best Western Hollister, responded to this review
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Hollister. It is always a pleasure to receive positive feedback. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. If you're traveling to our area again soon, don't hesitate to call us.

"A Comfortable Stay"

5
VickiG95340, Merced, California 22/09/2018

This hotel is right on the corner of a highway and a busy main street. But, the noise couldn't be heard inside our room which was almost on the corner of the hotel at the intersection. Girls were so great and friendly. We would stay here again for sure. Priced right from TripAdvisor also.

"Lovely, quiet place a 1/2 hour drive to the ocean"

5
Holly E, Ahwahnee, California 18/09/2018

We stayed overnight there on our way to Monterey Bay, CA. Was immaculate, quiet and peaceful. Has a lovely pool and very comfortable rooms. Would definitely recommend this hotel! Nearby restaurants, highways, pretty much anything you would like without the hustle and bustle of big city life.

CyndyN18, Manager at SureStay Hotel by Best Western Hollister, responded to this review
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Hollister. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

"Nice stay"

5
Nicole K, Athens 11/07/2018

Stayed on our way back from Yosemite to San Francisco. Check-in went great room was nice. The next morning the hot water was out but they did refund half the room cost which was great. Breakfast is awesome and was kept very well-stocked.

"Good accomodations at a good price"

4
Jason P, Anaheim, California 10/07/2018

Not alot around the property, but it's quite nice, extremely clean, and very quiet. Just a few miles from downtown and the friendly staff had great suggestions for dinner options. The only disappointment was the size of the breakfast area - so small that it got crowded and was almost impossible to get to all of the food options.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.