CAMERE 1
CAMERE 2
CAMERE 3
Codice vantaggio

Best Western Hotel Henrietta Inn & Suites, Henrietta

4.5/5  - basé sur 191 notations.
816 US Highway 287 S, 76365-7046, Henrietta, United States - visualizzare mappa
Best Western Henrietta Inn & Suites - Facciata dell'albergo Il Best Western Henrietta Inn & Suites è situato nel centro di Henrietta. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Gli ospiti del nostro hotel di Henrietta si trovano in città per fare affari con la base dell'aeronautica militare di Sheppard, per visitare la Midwestern State University o semplicemente per vivere un'avventura emozionante al parco acquatico Castaway Cove. Qualunque sia il motivo per cui ti trovi ad Henrietta, puoi contare su di noi: ti offriremo sistemazioni pulite e spaziose. Il sito storico Clay County 1890 Jail Museum è una delle fantastiche attrazioni della zona. Ma anche l'autodromo Texas Motor Speedway è una meta imperdibile per gli ospiti che vogliano trascorrere una giornata ricca di adrenalina. In zona ce n'è per tutti i gusti, dal pescare, all'andare in barca al lago Arrowhead, fino al visitare l'Hapgood Park. Il nostro hotel di Henrietta si trova in una posizione tranquilla. I membri del nostro personale ti daranno il benvenuto, offrendoti l'ospitalità tipica del sud degli Stati Uniti. Che tu voglia staccare da tutto o che tu debba occuparti dei tuoi affari, il nostro personale si impegnerà a rendere il tuo soggiorno fantastico. Nel nostro hotel di Henrietta ospitiamo numerosi militari, le loro famiglie e i loro cari. Tra i viaggiatori d'affari che soggiornano da noi ci sono ospiti che si trovano in città per fare affari con la Pierce Sales, l'Atmos Energy e il Four Stars Auto Ranch. Sappiamo che i viaggiatori d'affari hanno bisogno di camere arredate con gusto e molto spaziose. Per questo motivo il nostro hotel è stato progettato per offrirti il massimo del confort. Nel nostro hotel di Henrietta potrai approfittare di servizi eccezionali, del miglior servizio clienti in città e di lenzuola di lusso. Quando sei in viaggio ti meriti un ottimo rapporto qualità/prezzo, una posizione comoda e il miglior servizio possibile. Ci impegniamo a garantirti un soggiorno piacevole, che tu stia facendo un viaggio durante il fine settimana o che tu soggiorni da noi per periodi prolungati. Prenota una delle camere tranquille e comode del Best Western® Henrietta Inn & Suites e approfitta della miglior posizione in tutta la zona!

Best Western

Hotel Henrietta Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 191 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
117
Molto buono
52
Nella media
12
Scarso
3
Pessimo
7
CONSULTARE I PARERI SU
Affari Affari
39
Business Business
29
Da solo Da solo
15
Di coppia Di coppia
12
In coppia In coppia
37
In famiglia In famiglia
90
Viaggio con amici Viaggio con amici
8
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"First time here, won't be the last!!!"

5
02/10/2018

Very nice hotel, we enjoyed our stay we will stay at this hotel in the future. Great staff, very clean room nice and quite even though close to the freeway you will always hear the "big" trucks going by with the A/C on it drown out the noise.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your great review of our hotel. Looking forward to seeing you again.

"Clean, Inviting, and Friendly"

5
20/08/2018

Warm, friendly, staff. Location is not too far from next big city, easy access of the hwy. Comfy bed, upgraded bathroom. The gift shop/gas station next door has something for everyone, unique gifts, food and a grill to get dinner. There is nothing else on this exit. Breakfast was hot with plenty of selections from eggs potatoes, bacon, fruit.... I would definitely stay here again

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for taking the time to write your review on our hotel.We look forward to you staying with us again.

"College orientation"

5
03/08/2018

Great Pool really cool in the hot Texas day! However it needs heat in the evening gets a little cold. Staff was great! Breakfast had a large assortment. Really loved the waffles and fruit. Travelling with daughter...was assigned a room with one bed and front desk called and asked if we wanted to change to two beds with no extra charge. Was really easy to make the change.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for staying with and your great review. Hope to have you stay with us again soon.

"Bugs Everywhere"

1
24/05/2018

There were bugs outside. There were also bugs in our room - on the floor and climbing the walls. I realize that this is spring time, but the bugs were gross. Someone else we know stayed the same night we did, and their room was also full of bugs. It was gross.

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
I am sorry about this issue , they are rolly polly, and they are in season. We do our best , we do have a licensed pest control that comes every two weeks. I do understand how you feel.

"love this hotel"

5
12/04/2018

this hotel is really good and the only place we stay when we visit, the staff is amazing and the rooms are clean and nice, the only complaint is the bed that thing is not comfortable, highly recommend

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the great review.

"Friendly Service But too remote for Me"

4
11/01/2018

Like stated in the title, great friendly service, but a little too remote for me. I prefer a place where I can walk or drive a short distance to get a good meal for the night. That being said the staff and the accommodations whee nice. The breakfast was good also.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for you great review.

"Great stop for a smaller town."

4
08/01/2018

The personnel here are great, rooms are clean, breakfast pretty good, they are very accommodating and willing to make your stay great. Wish they would bring those cookies back we always enjoyed at check-in. Stay there frequently, very few times has it not been an excellent time.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for the great review, hope to see you again soon.

"Great Service"

5
13/12/2017

We were looking for a place to stay on a road trip. We googled hotels near us and called ahead to make sure they had a room. We talked to Linda on the phone and 5 minutes later we found the hotel. She was so nice! She really went above and beyond. The room was very clean and comfortable. The free breakfast had hot and cold breakfast choices. Linda was so nice we made sure that we stayed there on our way back home on our trip.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the great review. I to see you again soon.

"Nice stay."

5
05/12/2017

Henrietta is a small town with small town friendliness and a nice, newer hotel. The staff were nice, the rooms clean and spacious, the beds comfortable and the price was right. Not many dining choices, but the Pecan Shed next door had a nice deli and great pecans. Nice complimentary breakfast.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you , for the great review! We look forward to seeing you again.

"Business Trip"

4
04/12/2017

Nice hotel. Very clean, and friendly staff. The internet was good and the breakfast was also good. There was only one person working the desk and the breakfast area in the morning so that caused a bit of a delay on both sides. Good place to stay.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the kind review.

"Great Place!"

5
27/11/2017

Great place and friendly staff! I will stay there again! Great breakfast and clean rooms. Convenient and just of the highway! My wife was very happy with the accommodations. Great wifi! TV channels could have been more and easier to find!

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your kind review.

"Friendly"

5
19/11/2017

Friendly staff always, good price for the stay. We stay Everytime we come through. My son plays in the indoor pool. Staff is nice to him. We like the breakfast ladies. I recommend if you are near Wichita Falls to just stay here.

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for you kind review.

"Excellent Hotel."

4
06/11/2017

This hotel is very nice. Very friendly staff. Easy check-in and check-out. Breakfast was very good and the staff around there was very willing to help you get your breakfast together. Beds were so comfortable that I slept like a baby. Very clean hotel.

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your thumbs up.

"Best free night"

5
12/10/2017

Was the best free night I ever spent, was sure glad to use it at this location. Was made to feel like a gold member moving on to bigger and better things with Best Western. Would recommend this area for a nights or weeks stay.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for you kind review.

"Something not good is happening"

2
04/10/2017

Went down to homecoming game. Have stayed here numerous times. Had room I always get, not too bad, check in was easy, lady done great job, breakfast next morning, not so much anymore, lacking many things we used to have, the lady taking care of breakfast is an awesome person, attends to you like you were the only one there while you have breakfast. Everything about normal except for some amenities that use to be there. We left and went to visit son and wait for game. Game over, we had dinner and then decided to retire for rest of day. Open door, just like we left it, no one showed to clean or resupply necessities. Back to check in I go, got what we needed. Next morning after we went to get breakfast next door, I go to checkout. Mentioned that there was no maid service while we were there, reply I got was "I told them," For someone who has stayed there probably more than anyone else, "I told them.????" Amazing, no I am sorry, will make sure it doesn't happen again, anything we could do to get you to return. Guess I will now be staying in Wichita Falls from now on and making small drive to Henrietta. At least I am sure we will find a place that cleans rooms and has what we were accustomed to.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your review. I am sorry your stay was not as pleasant as you had hoped for. I will personally look into this matter.

"Great Place"

5
02/10/2017

This is a great place to stay. The staff are very friendly and down to earth and make every effort to see that you enjoy your stay. The place is kept spotless. The breakfast is top notch. I am a repeat customer and would recommend this place to anyone passing through.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for taking the time to write a great review. See you soon.

"Awesome"

5
22/09/2017

Very nice hotel . Very friendly staff. The night front desk clerk made sure we were satisfied with our room and if we needed anything. She has a great personality and and smile and really makes you feel welcome

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the kind review.

"incredible staff"

4
21/09/2017

Last minute we decided to stop off in Henriette for the night – there was a bad storm that was already flooding the highways and we had been on road since early that morning. The front desk worker, Linda, could not have been more genuine and helpful. My husband is in a wheelchair and considering the electricity had flickered several times before our arrival, she moved a few rooms around to make certain we were on the first floor in case the electricity went out again and we couldn't get him down the elevator. She, also, took the time to make certain our rewards number was in the system and the most recent promotion had been registered for. Our room was, well, ok. The air conditioner didn't work very well leaving the room humid and stuffy. You could tell it was a well-used room as the furniture and carpet showed notable signs of wear-and-tear. While the room was technically clean, it just didn't have the clean feel you are used to at a Best Western. However, at that point in the evening, beggars couldn't be choosers. Breakfast was enjoyable – there was a nice variation of foods and the attendant (I believe it was Naomi) was a joy to speak with and kept the entire area very clean. Overall, we had a nice experience and the wonderful staff far exceeded any minor room problems that existed.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your wonderful review . I will let Linda know you gave her a big thumbs up.

"A Disappointment for Best Western Customers"

2
19/09/2017

One of our rooms had an AC unit that did not cool. Staff tried to fix it but with no luck. We were told that there were no fans when problem continued, but were never offered a different room. Manager gave us a 50% refund the next morning, but that did not restore the sleep we lost. Staff was also unable to help us access the hotel wifi, and vending machines were empty, or almost empty by early evening. Paper "Empty" signs taped on by staff indicated that slots had been that way for quite a while. A gang of people and police were in the parking lot overnight and one man and a little girl came running into the lobby, raising concern about hotel security and location. I usually expect above-average service at Best Western, but this hotel was a disappointment.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your comments concerning your stay. I appreciate your taking the time to write and hope you will accept my apologies for the inconvenience you experienced. I am disappointed we failed to give you fine accommodations and consideration we strive for with all our guests. I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. We appreciate your patronage and hope you will stay with us the next time you are in the area. I can assure you we will do everything we can to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service.

"Diamond in the Rough, Again"

5
09/09/2017

Very nice folks and super clean. Very comfortable once you came in. Looked spartan on the outside but great bed and good AC. And the cheeseburger next door was the best I have had in years. Highly recommend this motel.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you very the kind review!! I am so glad that you stayed cool and were able to rest on our comfortable beds. We look forward to seeing the next time you are in the area!!

"Great Nights in Henrietta!"

5
06/09/2017

We stay at this hotel every Labor Day weekend. We love it. It is clean, well presented, has a pool and a good breakfast. Plus, value for the money. We always run into a little competition with dove hunters but the hotel does its very best to accommodate us every year. The best place to stay in Henrietta!

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Needs bedding"

3
04/09/2017

THe bedding was inadequate. We asked for a blanket but were told they don't have enough for every room. Would have been miserable if we had not had our own blankets in the car. He breakfast attendant created a very uncomfortable environment by hovering over the tip jar and looking in it frequently.

"Excelllent Best Western in Henreitta TX"

5
27/08/2017

Excellent customer service. would recommend this facility to family and friends. The person aat the desk was so helpful and eager to help us. Room was very clean. Even though there were people there for the HHH cycle event, you did not hear noise from the hallways of people going back and forth.

"Henrietta Overnight"

5
25/08/2017

The registration clerk on the 3 pm-11 pm shift was an absolute gem. I think her name is Linda and she went above and beyond to help us with our reservations over the phone. She was just as sweet and helpful in person too. The back of the hotel looks out over a ranch and it is so peaceful to wake up in the morning to such a pleasant site. The whole hotel is decorated beautifully. We really enjoyed our stay. If we are traveling near Henrietta again we will definitely stay there.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for the review!! I am so glad that you enjoyed your stay and the view from your window. I will be sure to let Linda know how happy you were with her, she is a gem and a real asset to the hotel. Thank you for your business and we look forward to seeing you again!!

"New but excellent"

5
15/08/2017

Nice place, very quiet and very clean, friendly staff and coffee 24/7. I would recommend this hotel to anyone, easy access and easy to get on highway. Next to service station with gift shop and snacks.

"In route stay"

4
11/08/2017

Even tho the bed was uncomfortably hard & my credit card was processed before we checked out, the hotel is very clean & the staff is very friendly. I usually change my method of payment at checkout but was not allowed to at this location because my credit card was processed at 4 am.

"Loved my stay~~~~"

5
08/08/2017

First of all, the staff is wonderful~~ They make you feel so welcomed. When I got to my room I was impressed with the cleanliness and the size! Very comfortable bed, too!! The breakfast was well stocked and the lady taking care of this was so nice. They even had fresh eclairs!! If you need to find a restaurant, you'll have to drive. There is a little convenience store/gas station next door and they have a bakery, too. I heard they do deli type sandwiches but didn't try that. Parking is plentiful and well lit at night. This is a very quiet and safe property.

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Excelent place to stay."

5
04/08/2017

Great rooms, excelent price! This hotel is definitely design for travelers. We were very impressed with the cleanliness of the rooms and efficiency of the staff. Close to restaurants and gas station. Liked! Liked! Liked!!

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Colorado Travels"

4
30/07/2017

During our stay the staff manning the front desk was extremely friendly and helpful. The location of this hotel is strategic in my travels to Colorado and I intend to frequent his hotel in the future.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Wonderful alternative overnight travel stop."

5
30/07/2017

This hotel is the only place to stay if you are looking to break a long drive across the country. Don't bother with Wichita Falls, as the morning traffic and increased population makes any hotel stay less pleasant, as the morning breakfast is less peaceful, and the traffic first thing in the morning when you head back to the road is frustrating. The employees are all delightful and very helpful, the internet is fast, and the breakfast food and coffee doesn't taste like water or generic fluff. You're welcome.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Great Place To Stay"

5
25/07/2017

I highly recommend this location. We stayed here as part of a 4-person motorcycle trip. The entire facility is perfect for the frugal traveler. Excellent customer service. Linda did an excellent job throughout our entire stay. The location is right on the highway so we did not lose time navigating off our planned route.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Superior Stay"

5
22/07/2017

Nicest BW we have been in this summer. Great value, right on the freeway, we were directed to a great Mexican restaurant and slept soundly. Soft sheets and great pillows amazing mattress King bed. Will definitely stay here again.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the review!! We are so glad that you enjoyed the Mexican food and were able to relax and get a good nights sleep! We look forward to seeing you the next time you are in the area.

"Great Place to Stay"

5
18/07/2017

The Best Western at Henrietta is a great place to stay. It is located directly next to US 287, with easy on and off access. The rooms were quiet and clean. Beds were very comfortable. The staff was pleasant and helpful. I would recommend it as a great place to stay when traveling through west Texas.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the review, I am so glad that we were able to accommodate all of your needs. We look forward to seeing you again the next time you are in the area.

"Good Location Outside Big Cities"

3
16/07/2017

Nothing special - good choice if you just want to rest. I stayed here the night before I traveled in and around Dallas - Ft Worth area and am glad that I did. The hotel is conveniently outside the big cities. If you have traveled all day like I did, rest here to be fresh to drive, navigate, and do business the next day. Much more affordable than city hotels but still not country cheap. Room was clean and tidy. Breakfast in morning was typical hotel free breakfast. Staff was friendly. No nice views and not many dining options.

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-538-6969. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Just passing through"

5
10/07/2017

This hotel is a great place to stay. It was clean, modern and affordable. The staff was very friendly and the price is very good. The hotel looks like it was built in the past six months but is over eleven years old! If you need a hotel near Henrietta, TX you can't go wrong with this one!

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for your kind review!! We look forward to seeing you the next time you are in the area.

"Great Welcome"

5
24/06/2017

This hotel has spacious well appointed rooms. All of the employees we had contact for very welcoming and extremely helpful. The lady at the front desk readily provided recommendations for dining when we checked in. In the morning the breakfast at the hotel was very good and the lady taking care of the breakfast area was fantastic.

Angela P, Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Hometown Hotel Makes Visitors Want To Stay!"

5
11/06/2017

Friendly, welcoming staff envelope you as soon as you walk inside. They enjoy what they're doing for the traveling community, and their pride shows. Very comfortable, quiet room. At check-out, you might just wish it wasn't time to go!

"A Hidden Jewel "

5
07/06/2017

We were traveling from San Antonio to Albuquerque and found this great hotel and a great price as well! The service was great, and the breakfast fare was generous and varied for most tastes. The rooms were very clean and large, even for our 3 adults and 2 children. Highly recommended!

"Love the $88 price! "

5
31/05/2017

My wife and I had along trip back from south Texas and we're not feeling good. Luckily some decided to build this place not only offering good $88 deal but comfortable, clean rooms. We greatly appreciate the team that works there.

"very impressive!"

5
29/05/2017

Very clean, friendly, and loved the pool and hot tub! The staff went above and beyond to take care of us. It was definitely worth the value. I wish every hotel took such good care of people. I love the amenities!

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Great Stop Over"

5
13/05/2017

We were heading to Palo Duro Canyon from Houston and felt this was a nice stopping place. The overall cleanliness was great. Staff were very helpful in finding a place to have dinner. Everthing was really good but the bed was a little hard...

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager Best Western Henrietta Inn & Suites

"Hotel that really cares"

5
04/05/2017

How do you tell people that the hotel staff went out of their way for myself and my wife. We had driven for more than 12 hours and 600 miles to get to my sons retirement ceremony from the army. Check in was fast and the clerk walked us to our room to make sure everything was good. she even helped carry some of our luggage. The morning breakfast was outstanding. Check out was fast also. We will use best Western every chance we get.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the kind review, I am so glad that we were able to meet all of your needs after a long day of travel. We look forward to seeing you again in the future.

"Very Satisfied"

5
04/05/2017

The appearance of the hotel along with the ease of finding and getting to this location were great. The rooms were large and very comfortable. The staff went out of their way to ensure my family had a very pleasant and enjoyable stay. I would highly recommend this hotel for your next visit in this area.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for your review!! We look forward to seeing you the next time you are in the area.

"Loved the Front Desk Personnel"

4
02/05/2017

We stayed here for 2 days and the front personnel was so helpful I wish I had written down her name! Also, the beds were comfortable and the room was very clean. I would definitely rate the hotel a 9! This is not the first time we have stayed here and the service has been the same each time!

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the wonderful review!! We enjoyed having you stay with us and look forward to seeing you again soon!

"Good value"

4
20/04/2017

Hotel quality and cleanliness is very good. Exercise room and hot tub/pool were used by our family group, and both were well maintained and clean. The breakfast was quite good, with a variety of items to satisfy all the picky eaters in our group, and the attendant was attentive and helpful. All in all, a pleasant stay. The Pecan Shed, next door, is good for lunch and novelties.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the kind review... we look forward to seeing you the next time you are in Henrietta, TX.

"Excellent"

5
20/04/2017

I have only good things and experiences with this BEST WESTERN. The meal (breakfast) was well rounded and a very good and diversified selection. The coffee machine was exelent, the waffle was very good as were the bagels and cream cheese....

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the kind review... we look forward to seeing you again the next time you are in the area!

"Family event"

5
17/04/2017

The family enjoyed the amenities of the hotel and courtesy of the staff. It is conveniently located. Those needing special accommodation (first floor as opposed to second) were available and afforded as requested.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for the kind review. We look forward to seeing you again the next time you visit Henrietta!!

"Stay"

5
10/04/2017

We drive to Henrietta to stay at this hotel when all activities are in Wichita Falls because the staff here are so nice and the hotel is so clean. The breakfast are also good and staff very helpful. Worth the extra miles!

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for the kind review, we look forward to seeing you again soon!!

"Awesome!!"

5
29/03/2017

The stay was great! If you are looking for non smoking family friendly and courteous place to stay BW is the place. After staying with them for several nights in a row in different cities I just fell in love with the experience every time.

"Nice Place to Stay"

5
04/03/2017

This is a great place to stay and well worth the price. The room are clean and the staff is great. The pecan lodge next door is a great place to visit as well. I have stayed here two times in the past year and had a terrific experience both times.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you so much for the great review. We look forward to seeing you next time you are in the area.

"Very Happy"

5
03/03/2017

Tried a BW for the first time in years and found it to be a very good experience. The breakfast could have been a little better, more choices. I will say what was available was good for the cost of the room. Inside and outside was very clean and well maintained.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
Thank you for the kind review. I am glad that we lived up to your expectations, we look forward to seeing you the next time you are in the area.

"Very disappointing"

1
01/03/2017

Based on the great reviews I chose this hotel for a quick overnight stay while passing through. I expected a much newer, nicer and cleaner hotel than it actually was. First of all the air was off when we got into our room and it was hot and had a musty mildewed smell to it. The carpet was old and dated and looked like it could use a good cleaning. The TV was old and the picture quality was dim and hard to see, even after I attempted to adjust the controls. There are very few channels to choose from anyway so it didn't matter that much. The wifi is free but it is spotty at best and was continually going out. The beds were rock hard and I didn't sleep well because they hurt my back so bad. Oh and the view from our room was amazing! You could see the deserted trashy old RV parked in the field behind the hotel along with all the other trash around it. The free continental breakfast was decent and they had waffle makers where you could make your own waffles, which was pretty cool. The breakfast bagels, danishes and muffins were about the size of a donut hole and were stale. As for the coffee machine; it was an odd little machine that you would expect soda to pour out of instead of coffee. It tasted pretty good though. The onsite "gym" had an elliptical machine that worked, sorta, a recumbent bike and a treadmill, which wasn't working at all. All in all I wouldn't stay here again because it's not worth the price you pay. My suggestion is to go further up the road to Wichita Falls and fork out the extra $30.00 to stay at a Holiday Inn.

Angela P, General Manager at Best Western Henrietta Inn & Suites, responded to this review
I would like to thank you for taking the time to give our hotel a review. I apologize for not meeting your expectations. We will definitely take your constructive criticism to heart, we hope if you are in the area again you will give us another chance. Thank you,

"Needs improvement"

4
15/10/2016

Food needs to be hot, coffeemaker needs to work 24/7,beds need padding or something. Internet too slow. Staff was really friendly. They did say they was sorry for the coffeemaker. Its the only hotel in town

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Nice stay!"

4
12/10/2016

We stayed here on our way to and from The Grand Canyon. Great hotel and we loved Linda who was so accommodating to us. She is the best! The only complaint I have is the water. It stinks and doesn't taste good....so take bottled water to drink. All in all a great place!

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"One night stop over"

4
11/10/2016

Landed here around 10 PM on a Friday night, returning home from a trip to Colorado. It was not a designed destination, but rather good stopping place before road fatigue got the better of me. Room was stuffy, and air was stale when I arrived (A/C off). But even on low cool, the A/C unit freshened up the room and had it comfortable in 10 minutes. Beds were comfortable, pillows nice, and room layout was spacious. Room was quite, and I was able to sleep well and recuperate for the next leg of my journey home. Didn't really check any of the amenities as I hit the road early. Breakfast was a little subpar, but not unacceptable. In West Texas, towns are few and far in-between. You can easily find yourself stuck sleeping in your car at a roadside rest stop, with few to no options if you miscalculate. Best Western was a refreshing stop. Trust me, you could do far, far worse.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Staying with professionals"

4
07/10/2016

I must add here the staff is excellent will go out of their way to accommodate you. The eating places are very near and one can have verity of choices. Rooms are well decorated and very clean, Although the town is small but this place is wonderful to spend a night or two.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for staying with us . I hope to see you again. Angela White GM

"Best Western, Henrietta, Texas"

5
01/10/2016

Very nice hotel, very clean and staff was wonderful! Stayed here before and will probably stay in the future. I would recommend this hotel to anyone traveling in the area. The room was very clean and fresh.

Angela P, Front Desk at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"One Night, Great Stop!"

5
25/09/2016

Henrietta Inn & Suites was our go to stop when traveling Hwy 287 both North and South. The room was clean, beds were comfortable and very quiet. It is easy on, easy off the highway. The staff members are very personal and professional. Breakfast is available in the morning which includes cereal, eggs, sausage, biscuits, assortments of breads, juice, milk, and good coffee.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Hot hot hot"

1
23/09/2016

I do not know how a hotel that has a room sold does not put the air conditioning on! We stayed there last Monday night. We drove all day from Denver and arrived at 10pm. The heat index that day was 100* after being in the car for 689 miles you do not expect to get to the hotel and it take 2 hours for the room to cool down. I was appalled. We did not sleep well and had to get up and drive another 600 miles. Will not go back.

Angela P, Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Nice and comfortable stay"

4
10/09/2016

We stopped one night after a long drive, the room was clean and the bed was comfortable which allowed us to get the rest we expected. The parking lot is convenient , next door there is a small restaurant and a gift shop which sells delicious texan made sweet and salted nuts. Henrietta city center is 5 minutes drive and as far as we have seen, it does not offer that much, anyway we were very tired and just got a Subway sandwitch . Hotel staff was friendly. Breakfast offered a limited choice but was decent.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Staff was Rude"

3
29/08/2016

Breakfast stops at 9 am which is unacceptable, especially on a Sunday morning. We thought it was like all other hotels and got there a few minutes before 9 and the staff was busy picking up things. We got a couple of bagels and I asked if she had already picked up the butter and she said "breakfast is over!" We left the bagels and checked out. The front staff was also rude. Pillows were horrible but the room was nice and clean. Not sure if we would stay there again or not.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-538-6969. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Great Staff - Front Desk"

5
24/08/2016

Great staff - Joyce & Angela :) :). This ladies know how important it's for customers to be happy & satisfied. I will definably recommend this location 110% to my co-workers & family. I wish that other hotels will have personal like Joyce & Angela.. you can tell that they like what they do.... care about people...

Angela P, Front Desk at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you so much!!! It is guest like you that make my day .

"A great place to stay"

5
20/08/2016

We now plan our trips to Baton Rouge around a stay at this hotel. The staff are helpful, friendly and welcoming. The rooms are comfortable, modern and clean. The breakfast is awesome. The location is easy to get to off Hwy 87. Highly recommend it.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Great Stay!"

5
06/08/2016

The staff was super friendly and accommodating, the rooms were spacious and clean; overall, it was a great stay! It was also more reasonably priced than any of the hotels in Witchita Falls. The miniature horses next door were so cute! And they have free breakfast with waffles that are shaped like the state of TX. The breakfast itself was delicious too. It's in the middle of nowhere, however it was a super delightful stay and I'm glad we stopped here. We plan to stay here again if we ever come back through.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Tiffany Thank you for kind review, we are so glad that you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Great stay"

5
24/07/2016

Stayed one night last week and was really surprised. Room was squeaky clean and HUGE. Check in was a breeze. Breakfast was very good and Naomi in the food area was the nicest lady I've ever met!!!! Check out was easy as well. I realized that I had left my pillow in the room 24 hours later and when I stopped by to get it, they actually had it waiting for me. I was in complete shock and forever grateful. (Was an expensive pillow). Will definitely stay here again if we are in the area. Breakfast was the best part!

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for the wonderfully kind review!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Great Stay"

5
15/07/2016

We spent the night here before going to Nacona to tour the baseball glove factory. We enjoyed every bit of the stay. The front desk lady was friendly offered places to get good food, directions, and said to check out the Pecan Shed next door. We had just come in from 2 days a Winstar and had had the senior free buffef, let me say the free breakfast at this hotel was better than Winstar's and Namoi the "lunch room lady" was so friendly and helpful. The whole experience was great. The room was huge and very comfortable. If you need a place to stay this is it.

"Passing thru on the way to Colorado."

4
11/07/2016

Pleasant surprise, the hotel was a stop over on the way to Estes Park, Colorado. I found the staff at the desk and at breakfast, to be helpful and courteous. The hotel was well appointed and my rooms were spacious. I say "rooms", because I stopped here on my return trip.

"Great place to stay"

5
05/07/2016

We have stayed here twice now. The staff is friendly and very helpful. The rooms are great. We did enjoy the indoor pool too. The Pecan Shop just next door is a fantastic place to buy a treat. If you like visiting casinos, there are two just up the road a bit.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear John Robin, I would like to thank you for the review, your feedback is very important to us. On behalf of my entire team I would like to thank you for staying with us and we look forward to seeing you again!

"Thank Goodness it is there"

5
01/07/2016

The BW Henrietta is a beacon of warm welcomes and good breakfasts on a long road north from Dallas. Clean, friendly, and with a newly redone pool, it is a great place to rest at the end of the day. The rooms are spacious and quiet with very comfortable beds. Gas at a good price is next door at the Pecan Shack.

"Just average "

3
29/06/2016

Friendly staff rooms are clean although there is pasture land all around so the insect issue is higher than most. I actually got bit by a centipede while sleeping. But was ok. The location is easy access from the highway. Indoor pool and hottub is in working order. The exercise room only has one treadmill and one elliptical machine. There is a bike machine but it is broken.

"Wedding fun"

5
27/06/2016

Excellent hotel, used for whole wedding party. Staff extremely friendly and helpful. All our needs were met and then some unexpected things were were taken care of in a heart beat. as in need for an additional room. Easy to get in and out of. And the Pecan Shed next door is great. Best sleep I have had in a long time.

"Texas Road Stop"

5
19/06/2016

Having stayed at this location before, felt comfortable staying there again and no surprises. Nice room and nice quality bed. Breakfast fine and no issues. Not a lot of eating choices, but did try a burger at the country store next to motel and good. Some high on rate, but be sure and join rewards program. Would stay again and recommend.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear Cynthia, Thank you for taking the time to write a review about our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Clean, Quiet, Convenient Place with Friendly Helpful Staff"

4
17/06/2016

We chose this hotel as we were attending a funeral in Henrietta. From our first contact with the hotel, we were impressed by the friendliness and kindness of the staff. They really seem to care about people and doing a good job. This is a basic three star hotel. Nothing fancy. The property is very clean and was very quiet during our stay. Our rooms were immaculate and well maintained. The decor is a little dated; however, it is well maintained. The breakfast is adequate. The staff again was quite good, friendly, and willing to assist. Location is very close to US 287 and there is a gas station/gift shop/sandwich stop next door to the hotel. Overall, it is a good value for your money.

Angela P, Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Awesome employees!"

5
17/06/2016

Every employee was friendly and professional. The front desk and breakfast attendants took a personal interest in helping us. The rooms are large, clean and well maintained. There is a beautiful curving staircase from the lobby to the second floor.

Angela P, Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Desperately seeking Stop"

5
15/06/2016

We drove through on the way back from Mount Pleasant. We decided to stop cause weed been driving all day. Everywhere we stopped either looked questionable or there was nowhere to park a trailer. Google routed us to this Best Western in Henrieta which was a bit off of our route (by abt 5 miles) and thankfully they had a Vacancy. Literally 1 Vacancy! I was desperatly wanting to stop and was thankful to find this hotel. It was clean. Receptionist extremely friendly and helpful. Nice travel stop right next door. Only downfall was noone delivers, not even pizza! Not BestWesterns fault though!

Angela P, Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Great experience!!!"

5
05/06/2016

Excellent stop halfway from Louisiana to Colorado. Easy access with a cute gas station/store connected to the parking lot.Non "trucker" friendly parking limits it to families and single vehicles. the facility has a beautiful curved open stairway to the second floor, my wife avoids elevators and I have never seen a feature such as this. Very close to Wichita Falls, but located by itself where there is no road noise. Now on our list for a great nights stay!

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear Alice, Thank you for taking time to write a review about our Best Western Henrietta. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Very nice hotel for a basic stay"

4
25/05/2016

Rooms were very, very, very clean. Staff was very friendly Hotel was a good price Pool area Missed having a business center to print off my boarding passes but I am sure the amenities were clear in the booking. I am just used to staying where there is a business center.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear Jennifer Thank you for taking the time to write a review about your stay at Best Western Henrietta. I wanted to let you know that we do have a business center, I would like to apologize that we did not make that clear to you. I hope you will stay with us the next time you visit Henrietta and you can check out the business center.

"Very friendly staff"

5
25/05/2016

Very clean, very friendly, and I liked the breakfast! I wish it had been open later into the morning, though. Exceeded my expectations for a small town Best Western! I read that many people comment positively on the breakfast burrito served at the store next door----my experience there was not as good. Stick with the Texas shaped waffle served at the Best Western breakfast! be a use of recent windy weather, there were only about 4 networks available on the TV----the satellite repair person hadn't come to fix yet. The kids in our group enjoyed the indoor pool.

"Reservations are Key"

4
23/05/2016

the Hotel and staff were just fine everything was clean and fairly new, typical breakfast. The Hotel was super clean i will say that.The only issue i had was the reservation system and me having to do it 3 times over a two month period. I travel alot for both biz and pleasure so me not spending extra time on reservations is a huge deal to me. Fix it folks

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for taking the time to write a review about us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"very good"

4
22/05/2016

Very large room, very clean, quite, easy to get in and out, breakfast needed more items, it was hot. Since it's at a small town there is nothing around it. There a small store next door had a good burrito for breakfast. Staff very friendly. Cable was good, pool was clean.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear John H. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Good Hotel but could be improved easily"

3
20/05/2016

My gripe about this hotel is the breakfast and the comfort of the mattresses has gone downhill. Have stayed here for a number of years and the mattress quality has gone downhill quite a lot over the years.

"Very Dissatisfied"

2
18/05/2016

I was looking forward to staying in the hotel. Got a great deal on 2 rooms. Both were large - wife and I in one room and kids in another. Next day, I decided we all can fit in 1 room. Found out that there were no spare sheets or blankets in the room for the hide-a-bed, nor were any spare blankets to be had throughout the hotel. Further, the hotel had Directv but only got 4 channels. At times the staff at the front desk appeared to be overworked and understaffed which may be why they were rude.

"A little pricey for a motel but probebly nicest in area"

4
17/05/2016

$90 a night for a motel is a little steep, however, the rooms were very clean, nice amenities for a motel and the customer service was excelent. Only down draw was the free breakfast, we all passed on that. I would definitely stay here again if going to be in the area.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for taking time to write a wonderful review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"VERY NICE!"

5
16/05/2016

We stayed here both on our way to and from a recent trip. We found the rooms to be very clean and very nice - a beautiful hotel with friendly staff. The beds were comfortable and we enjoyed the little couch to watch tv. We used the coffee maker and the little refrigerator provided as well. We didn't find a guide to the tv channels, but then we didn't ask - they probably would have given us one. We just channel surfed. We cannot rate the breakfast because we didn't eat there. We would definitely recommend this hotel as a great place to stay. Incidentally, the Pecan Shed which is right next to the hotel was a great place to fill up with gas and shop decadent pecan treats and gift items. They also make a mean hamburger and breakfast burrito.

"Great Stay"

4
09/05/2016

The staff was very friendly and accommodating. The quality of rooms was very good. The quality of the breakfast was very good. The location is right off the freeway and has a gas station and Pecan Shed convenience store adjacent to the hotel which was nice.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear Michael, Thank you for the review, it was our pleasure to have you stay with us. Your business is very important to us and we hope you will come back and see us again soon.

"Be We Henrietta"

3
30/03/2016

a little overpriced. The breakfast eggs are the rubbery discs that Hampton Inn serves. That's why I don't go there anymore. Staff needs to be trained how to deal with unruly guests. The parking lot pight flood some of the rooms all night.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear William, I want to thank you for your review, your feedback helps us to better serve our guests. I want to apologize for the eggs and that you were disturbed by some unruly guests, this is not a typical night here at Best Western. I have addressed these issues with my staff, so that we will be better prepared in the future. I hope that you will give us another chance the next time you are in Henrietta, TX. Sincerely,

"I never write reviews...."

5
06/03/2016

I never write hotel reviews (this is the 2nd in my life), but the friendliness and helpfulness of the staff at this hotel has motivated me. Hotel is in great condition, rooms are very nice and clean, breakfast is very good...but the staff are excellent.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for your kind comments about our hotel. It was our pleasure to have you stay with us, and we look forward to seeing you the next time you are in Henrietta, TX.

"Excellent hotel staff"

5
07/02/2016

The Best Western is the only option in Henrietta, TX, so we frequently stay there when visiting family. However, it's also a very good option right off of the highway, with very helpful staff. The hotel is comfortable, the free continental breakfast has lots of options, and there's a gym and a pool. All in all, a great option!

"Business trip"

5
14/01/2016

This was a trip for business and my wife went with me and this was a nice clean hotel, the employees greeted us when we walked in and treated us with utmost courtesy. The room was clean and nice and breakfast the next morning was great.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Carl Thank you for your review. On behalf of our entire team, I would like to thank you for your kind comments. I hope that you will stay with us again when you are in Henrietta. Thank you,

"going down hill"

3
29/12/2015

stay there almost every year once or twice. awesome when new. now, seems like they don't care. Hotel is probably worth $45/night, but they charge $100+. I stay there because it is just a couple of miles where i visit family, or i'd surely go elsewhere.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"great hotel"

5
20/12/2015

very clean, large rooms, great breakfast. the staff is very very nice and helpful. it was a great overnight stop on our way to dallas. the breakfast was very good, hot items, waffles, different bagels and breads. the room was clean and the beds were comfy.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Ovidiu R. Thank you for taking the time to write a review about your stay with us!! I am glad that you enjoyed your stay and I hope that you will stay with us the next time that you are in Henrietta. Thanks again!!

"Trip overnight stays"

3
30/11/2015

Very dry and warm after an, evening of fighting ice and snowy road conditions. started to rain so pulled in, good location easy on and easy back, got a very good nights sleep in a large well keep room, had a good breakfast with hot coffee and well prepared foods.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for your review. We are glad you enjoyed your stay at our Best Western. Please come back and visit us soon!

"Goood Quality Hotel"

4
16/11/2015

Best Western can be hit or miss with quality and renovation. This hotel in Henrietta was newer and nicer than most. The free breakfast was good an the wifi worked well. The staff was enjoyable and the check out was a breeze.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Great Stay"

5
16/11/2015

Staff very polite and helpful. Breakfast a little of everything, eggs, sausage, biscuits, gravy, fruit, yogurt, toast, english muffins, coffee, juice. Service station and a little store next door. The store serves hamburgers and bar b q so you do not need to go to far to get dinner.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Quiet and spacious"

4
13/11/2015

The rooms here are larger than normal, and the place seems new. Very clean. Get a room on the south side which looks over a large green pasture. North side rooms have trains every 30 minutes. The breakfast is pretty normal, which is sufficient.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Quiet and friendly, but..."

3
11/11/2015

If you stay here, ask for a room on the south side: all windows open to green quiet pasture; the north side has a train running by every 30 minutes, all night long. Big room in comparison to other Best Westerns; very clean, looked new; one complaint: they put FOX NEWS on a very low channel number and did not carry MSNBC at all. This is unacceptable in a hotel catering to travelers from all over the country. I will not stay here again.

Angela P, Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela White and the Henrietta Team General Manager BEST WESTERN Henrietta Inn & Suites

"Best Western Henrietta Inn & Suites"

5
03/11/2015

Great hotel. Quiet rooms. I had one of my best nights of sleep. The hotel staff was very friendly. They worked hard to find us the perfect room for our stay. This hotel is next to the Pecan Shed which is a big plus. They had a great hamburger for a decent price. Easy on and off the highway. Will stay here again.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Cyndie Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Great night stay in a small town"

5
30/10/2015

I had driven past several hotels/motels in Witchita, Tx and did not see one I would like to stay in. I entered Henrietta, Tx and saw the Best Western, looked very clean and well lighted. I had been driving since 0600 from Colorado and it was now about 9pm Texas. I was very tired. I checked in at a very reasonable rate to a very clean, large room. I slept on a soft bed with several pillows. In the morning I had a light breakfast and was well rested for the continuation of my drive to Houston, Texas.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Hotel Stay"

5
30/10/2015

Was very satisfied with the room. It was clean, smelled fresh and the A/C worked great. We have stayed in this hotel twice in the past month. If the need arises, we would stay here again. It is close enough to Witchita Falls for convenience, but out of town so it was quiet and not as busy.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Great people and nice place"

5
17/10/2015

They always make sure they have a room for me. I travel alot in the area and my schedule is never the same or pedictable. But i can usally call and they have never failed to help me out. The rooms are always very clean and neat. Can not remember a single problem in all of the time i have stayed here.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Good choice!"

4
15/10/2015

We had a long day ahead of us and scheduled this hotel for our night-- this was a good decision as we ran later than we expected but our room was still reserved. The door opened to the room and it was a moldy smell but within moments of the AC being on, that was cleared right out and even though we have family members with strong mold allergies, nobody was bothered. The room was clean, the staff pleasant-- but if a food item is out-speak up! We did not because a staff member had been out and noted the eggs were out-- and because we waited-- they cleared away without ever refilling the eggs-- and our 3 yr old who had been waiting patiently did not get the ONE item on the breakfast he can eat. So, DO speak up because if you do not, they will not refill even if it is 30 minutes before breakfast is to end. But the area was quiet, and the hotel was clean and the staff nice. Our experience was good beyond the one error.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Internet"

5
13/10/2015

This was a great hotel, and would stay here again. Rooms were very clean, service was wonderful and friendly. Breakfast was very good and so was the service. Also the bed and piliow were great. i slept like a baby.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Roger Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Nice Hotel - Good Value"

4
08/10/2015

The Hotel was fairly new, clean and quiet. The rooms are huge and have a frige and MW. Internet was OK. Beds were comfortable. Try to get a room on the backside of the Hotel as there are RR tracks across the HGWY and the engineer LOVES to blow that very loud horn!

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Great Place To Stay with Exceptional Staff!"

5
06/10/2015

We enjoyed staying and the room was very clean. The staff were helpful in every way possible. The late night arrival was no problem and there was plenty of parking for a big rig. This is a great hotel just off of 287 -- easy to access and quite lovely overall. The room was a wonderful value. Thank you.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Diana Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Best I've found on 287."

5
30/09/2015

Plain. Clean. Good price. Easy on/off. Not as noisy as many of the hotels along 287 where you hear the trucks all night long. If you don't feel a need to have a room overlooking the parking lot and your vehicle, ask for a room on the back side. The backside rooms are quieter and have a nice bucolic view. Breakfast if fine but nothing special. Decent wifi that seems a bit stronger if you are located closer to the office. The staff is nice and generally remembers me as I pass through several times a year. Next door is a clean gas station (Pecan Shed) with competitive prices. You have to drive somewhere to get dinner or else you should plan to pick up something before you get there.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Amyooo Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Very nice hotel"

5
13/09/2015

This is a great facility at a good rate if your planning on using such amenities as the in-door swimming pool, exercise room and/or hot tub, if not then another choice next door in Wichita Falls would probably be pertinent. The staff are very friendly here and the rooms are very comfortable.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear Kathleen, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.

"Would stay here again"

5
10/09/2015

We would stay here again if we're in the area and need to stop for the night. The staff was friendly and made sure that we were comfortable. The rooms were clean and had fridge and microwave. The hotel does have a little age and the only way that we could tell was the lobby carpet smelled a little musty. All in all, the stay was great and comfortable.

Angela P, General Manager at BEST WESTERN Henrietta Inn & Suites, responded to this review
Dear, Kathleen Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you also for your suggestion about the carpet we will be deep cleaning the carpet this week and we hope to see you again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-538-6969.