Best Western Clare Hotel

This hotel has made "improvements" in the past year that have taken its quality down, rather than improve them. New TVs have been installed in the rooms, but the owner has them set to an engery saving mode, so the screens are dark; he took the remotes away from maintenance so the brightness cannot be adjusted. On top of that, the TV turns off 2-3 times per day, doing a complete re-boot that takes 5-10 minutes, after which you must go to the guide (you can't just enter your channel number), find your station, and then adjust the volume back up. Handicap parking is painted yellow, not the recommended blue, and lacks the signage required by law. One of the spots does not have the required striping next to it, bumps up to a curb, and the spot next to it is narrow, so when vehicles park their they render the handicap spot unusable. Be aware the hotel entry, lobby and hallways are kept so cold in the summer that you may have to run the heat in your room to stay a comfortable 75 degrees when the temps outside are 85-95.

Over great experience. Very clean, modern and comfortable rooms. Nice breakfast. Friendly and helpful staff. Quiet location. I would stay here again.

We had a very pleasant stay here and would happily return. The location is convenient—just off the highway—but still feels peaceful. We requested a quiet room on the second floor overlooking the back, and it ended up being one of our favorite parts of the stay. The view looked out over a beautiful field of wildflowers where we watched birds and deer each morning. Opening the window to the fresh air made for a lovely start to the day. The staff were exceptionally friendly, welcoming, and accommodating. The hotel isn't luxurious, but it was comfortable, clean, and well cared for. Our mini fridge wasn't working, but the staff immediately offered to replace it, which we appreciated, even though we chose not to bother since we were only staying a short time. Breakfast was the standard hotel fare, and while I didn't use them, the fitness room and small business workspace looked nice. My only real complaint was that the mattress sagged a bit in the middle, so I didn't sleep quite as well as I had hoped. Overall, though, it's a comfortable, reasonably priced hotel with kind staff and a surprisingly beautiful, peaceful setting.

Hotel cold. Desk clerk wore coat and sock hat. Room was freezing upon arrival. No blankets available. Most lights in room did not work. TV channel selection was extremely minimal. Curtains torn and in disrepair. Breakfast was absolutely horrible and minimal. On the second day of my stay i brought food and coffee from local gas station so I would have something edible. I've literally stayed and hundreds of hotels and never had a worse breakfast. Unacceptable!!!! Never stay here again....maybe never a Best Western again.

The room we stayed in was very nice and big. The staff was friendly when we checked out. Took off a couple points because our dispensers in the bathroom were empty. We let the front desk know about it in the morning since we were staying another night. She told us housekeeping would take care of it. When we arrived back at the hotel about 8pm I checked and they still were empty. I went back down to the front desk and ask if they had any travel size shampoo but they didn't. She tried to find me the shampoo for the dispenser and I was willing to fill the dispensers myself. After much looking she realized there were new dispenser back in the back and explained they probably were in the process of changing over. I wished the first gal in the morning I talk to would have told me I would have tried to get a travel shampoo at the store. When I wrote my review and sent a letter to corporate I expected at least acknowledgment from someone. I guess I know where there priorities are and it's not with the customer>

honestly this place was amazing and clean compared to alot of the past hotels we stayed at, there was a lady complaining about breakfast when we were checking out and honestly this hotel has alot more to pick from them 90% of the hotels you stay at these days, like what do you expect them to personally fly in Gordon Ramsey ?

This hotel is extremely overpriced!! The room was musty smelling, clean but had an odor, maybe because it's close to the pool but still. Also the breakfast was not that great, no bagels or muffins just bread to put in the toaster. Some kind of egg item that was rubbery and cold. I mean the location is very rural, it was just off the highway so that was convenient. Thankfully we only used it to change and leave and come back and sleep. It was $206 with taxes, definitely would not pay that for this room again

I'm not sure about the bad reviews. I enjoyed my visit. The room was very nice. In many ways it's a classic room. A queen size bed, a chair, a desk, and a mini fridge. The TV is a good size. The bed is very comfortable, although it is the lowest bed frame I've seen at a hotel. I thought everything was very clean. I actually loved the shower. It's a walk in, but more importantly the shower head is actually up high, so us tall people can actually shower comfortably. The only slight negative is the soap dispenser in the shower barely work. The other issue is the sound proofing could be better, you could hear everything in the hallway. Overall a 4 1/2 star review. Since I have to round, it's a positive 4 star. Would I return? Absolutely.

For a few months, I'd been planning on taking a weekend getaway with a friend of mine to the Clare area. I decided to book a room at this Best Western because the reviews on TripAdvisor seemed to be acceptable enough. The room was quite expensive for the night, but we eventually discovered that a big Irish Festival was taking place in Clare for this particular weekend... which was probably why the rate was so high. We arrived at the hotel on Saturday afternoon and were able to get into our room right away. The front-desk clerk checking us in was friendly and helpful. Our room (#232) was clean and comfortable... no concerns there. We got a decent night's sleep too, which was good. My friend and I didn't really take advantage of any of the amenities of the hotel, so I can't really speak to the breakfast or anything like that. In addition to the rate being quite high, the only complaint I had was that my credit card was charged before I had a chance to let the front-desk clerk know that I was intending to use cash to pay for the room (with my credit card on file for incidentals). Sometimes I prefer to pay with cash, and that's what I intended to do this time... but the card was charged before I had a chance to say anything. Fortunately, I was still able to pay with cash and was told that the charge on my credit card would be reversed. (As of this writing, the charge hasn't been reversed yet but I'm not too concerned about it at this point. I trust that I'll see the reversal soon enough.) Overall, we had a decent stay. I give it an Average review just because it was nothing special (and it was expensive for what it was). It served its purpose for us, but I can't say I'd go out of my way to recommend it. Although... it might be the best hotel that Clare has to offer.

Terrible. No vending machine working so no water to drink the whole night. Guests in multiple rooms yelling, talking, slamming doors all night long until early morning. Staff did not care thats other guests were being loud. Would not go back

I wish I was able to give it 4.5 stars instead of a whole number. The hotel was clean, comfortable, quiet (set back considerably from the roads), had plenty of counter space in the room, and had free parking and a good free breakfast (eggs, meat, waffles, toast, pre-packaged muffins, instant oatmeal, a few cold cereals, yogurt, and fresh fruit). I appreciated the coffee available all day, and the availability of a microwave and eating implements in the breakfast area. It made it easy for my husband and me to buy our dinner at the local grocery store and eat it at the hotel. The shower had wall-mounted body gel, shampoo, and conditioner. Of the three, the body gel and shampoo were empty when we checked in. The fitness room is minimal.

Our family had reserved several rooms because of a wedding we were attending. We were told the hotel was expecting us. We reserved our rooms months in advance. On the day of arrival, we were all told we could not check in early. The wedding started at 3 pm. Check in time was 3 pm. When I arrived, I was greeted by a friendly desk person. She asked if I was checking in. I said I would like to, if possible. After I told her my name, she refused to let me check in early. She said a couple of rooms in our group wouldn't be ready yet. I only wanted one room. I understand why hotels have that policy. However, there NO housekeeping carts anywhere. The only guests there, were our family members who had come a day earlier. A group of us had to get ready for the wedding in my sister's room, because she had arrived the day earlier. Finally, when my elderly aunts and uncle arrived, she let them check in before 3. My husband happened to overhear their conversation and asked if we could also check in. Again we were treated rudely and told we should be charged $50 ,per person extra for checking in early. Several other family members had to leave the venue between the wedding ceremony and the reception, in order to check in. We have no idea why this happened. The girl was absolutely going to let me check in early until she asked my name. The rooms were all cleaned for the day. Nobody else was there.

It was clean. No top sheet on beds. TV remote batteries dead. Reserved room months in advance for a nearby wedding. Reserved price went from $129 to $179 for Saturday night, a few weeks before my stay. Multiple family/friends booked rooms. Were told via phone, $100 for early check in (before 3pm) although front desk was happy to check others in before 3. Someone obviously upset staff so all guests from said party were treated very curtly.

Friendly staff clean rooms overall hotel was extremely clean close to near by restaurants and shops. Hotel was set off from the main road which made the noise from road traffic less we really didnt notice any traffic noise its located behind a few restaurants the entrance was a little tricky to find but nothing major. Overall a great place to stay !

I would highly recommend this hotel. The staff are friendly and hard working (multitasking), and the room is quiet, clean, and comfortable. The location is set back away from the street and we saw deer in the field in back. Breakfast was good with a variety of choices, and the dining area had ample space.

Two little issues that staff took care of Very quickly. Staff was very helpful and friendly. Their breakfast was scrambled eggs and sausage, pancakes, yogurt, oatmeal, bagels and muffins The hotel is very close to restaurants and expressways.

Have stayed at this property 4 times in the last 4 years 1-2 weeks at time. It took 2 years to get the washer and dryer working. (yes reported it more than once.) Housekeeping was not up to standards. Asked twice on this stay to have our room cleaned. We put the sign-out and was advised even if we put the sign out, we would have to ask for it to be done. Once they brought us towels left on the bathroom sink and left. Did nothing else. I just did not feel this was a good hotel for us on this trip. I work for BWH Headquarters and if this did not make me happy I can only image what other guest thought and were afraid to say anything and will just go elsewhere next time maybe, who knows. This was kind of sad, and unexpected.

Very new and clean Had an issue with the fridge being plugged in but staff allowed us to move rooms to accommodate our need for a cold fridge for breast milk

While the room was clean, the bed pillows were thrown on the chair and the pillow cases were laid to the side when we checked in. Even though we were down well before the closing of the breakfast, the "breakfast" consisted of scrambled eggs, toast, and cereal. The waffle mix was empty.

This Hotel was Beyond Our Exceptions~ The Best Night's Rest Ever! The Cleanliness of this Hotel was perfect from Our Room~Hallways~Breakfast Area!! Their Coffee is Delicious & Their Staff so Helpful & Friendly!! My Husband & I will be back!! Thank you for Our Restful Enjoyable Stay!! Yes ~ We are Rewards Members!!

A reasonable price for a very clean hotel. They don't enter your room unless you specifically ask but we had no trouble getting clean towels every day. The breakfast was good, coffee good 24/7, and ice machine worked. Staff was super friendly and helpful. Close to Clare and right next to 127. Gave it a 4 because the Internet kept stopping and we had to login even without leaving the premises.

My husband and I stayed for five days while visiting a family member. EXCELLENT customer service. I had a hiccup with my reservation and Michael worked with me while I got it straightened out. The front desk accommodated all of my needs. Mary gave me lots of names of places to visit in Clare. Our room was cozy and clean!! We were lucky enough to see deer running through the trees. The breakfast was a little lacking and I wish the washer and ice machine weren't broken but the staff made up for all of that. I will be definitely be using this hotel every time I visit.

The room was very nice, however, I would suggest maybe getting paper rugs for in front of shower. We were in a handicap accessible room, and I felt the shower floor and bathroom floor is very slippery when wet.

Regularly travel for work and stay in crappy hotels, this particular hotel was very pleasant, comfortable, and a home away from home. Thank you Best Western Team! Will definitely stay there next time I'm in that part of Michigan again!

This hotel was very clean and up to date on decor. Very friendly and helpful staff. They also had a very good breakfast selection and it was good. I would recommend this hotel very highly. Close to alot of resturants.

The hotel is clean and quiet, however with no pool the price is a bit high. As for breakfast, you are better off walking to the Big Boy next door. Breakfast was NOT a quality for this hotel. The biscuits could be used as disc in a discus throwing contest. That or rock throwing. Sausage gravy and eggs were cold. Only a few pieces of bread, and items were not refilled in a timely manner. The beds were very hard

The room was very nice, especially the KIng. Everything was well supplied in the room and clean and cozy actually. Didn't get to try the breakfast - sleeping in was a priority. Very friendly staff and in a quiet section of town.

we requested an accessible room but was not assigned one because the accessible rooms are also the only pet friendly rooms and pets apparently take priority., Fortunately, the evening receptionist was able to make it happen, and we were reassigned to an accessible room. While there were grab bars by the commode, "Hot breakfast" consisted of make your own waffle. Room was fair for cleanliness. Disappointing stay.

Afternoon receptionist was rude on check in. Put us in an unclean room. Beds never made up even after returning 5 hrs. later. All we were given was "sorry! Moving in the night with a person with health issues and a walker was difficult and stressful. Way too much money for poor service.

The young man that checked us in was incredible. He went above and beyond. The best check in clerk I have ever had the pleasure to meet. We need more young people like him. Breakfast was good, with a nice selection. Room was quiet and clean,

The hotel was clean and comfortable. The staff were all friendly and more than helpful. The breakfast was good with several options. They do not have a pool but they have a nice gazebo with a firepit that we enjoyed both nights of our stay (without a fire). Pets are welcome but there were no pet smells or stains. We were gathered for a funeral and had four rooms, no one had problems with hot water as reported in other reviews. We all agreed we would happily return to Best Western of Clare and we are grateful to the staff for their kindness!!

There was no hot water. Not even room temperature. It was ice cold. One guest said she couldn't even wash her face it was so cold. I called everyday for a week to discuss it with a manager (Sarah) and was told I would be called. Never got a call. When I was finally able to speak with her, she offered a 10% discount and nothing more. I still ended up paying over $140 for a one night stay that I had to leave dirty because I couldn't even shower. Find another hotel!!