CAMERE 1
CAMERE 2
CAMERE 3
Codice vantaggio

Best Western Hotel Allatoona Inn & Suites, Cartersville

4.0/5  - basé sur 487 notations.
5663 Highway 20 NE, 30121-5212, Cartersville, United States - visualizzare mappa
Best Western Allatoona Inn & Suites - Facciata dell'albergo Il Best Western Allatoona Inn & Suites è situato nel centro di Cartersville. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Situato in comoda posizione all'uscita dell'Interstate 75 e dell'autostrada 20 a Cartersville, Georgia, il Best Western® Allatoona Inn & Suites è il luogo perfetto dove soggiornare mentre sei in viaggio o visiti le vicine attrazioni, tra cui il LakePoint Sporting Community. Questa struttura sportiva di prim'ordine, sede di numerose gare ed eventi sportivi, si trova a soli 11 chilometri circa dal nostro hotel. Subito fuori da questo hotel di Cartersville, Georgia, gli ospiti si troveranno a pochi minuti di distanza dai divertimenti e dalle attrazioni locali, tra cui Tellus Science Museum, Georgia National Cemetery, Booth Western Art Museum e giardini botanici Barnsley. Gli ospiti potranno inoltre divertirsi con le attività ricreative proposte al lago Allatoona e al Red Top Mountain State Park, entrambi situati a breve distanza in auto dall'hotel. Ogni camera accogliente e arredata con gusto di questo incantevole hotel di Cartersville, Georgia, è dotata di microonde, minibar, televisione via cavo/satellite con HBO® e accesso a Internet ad alta velocità. Tutto a tariffe davvero imbattibili! Gli ospiti di questo hotel di Cartersville, Georgia, potranno gustare ogni mattina una colazione completa e gratuita, allenarsi nel centro fitness, fare una nuotata nella piscina all'aperto e non solo. Inoltre, in questo hotel situato vicino al LakePoint Sporting Community sono ammessi gli animali domestici. Gli ospiti che soggiornano al Best Western Allatoona Inn & Suites per affari apprezzeranno la convenienza di disporre di servizi business all'interno dell'hotel e la vicinanza a molte aziende locali, tra cui Komatsu, Anheuser Busch Brewery, Georgia Power Plant, Boeing, Toyo Tires e AmeriSteel. Vieni a soggiornare in questo accogliente hotel atre diamanti AAA di Cartersville per vivere una vacanza indimenticabile. Prenota online oggi stesso al Best Western Allatoona Inn & Suites! Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Allatoona Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 487 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
215
Molto buono
152
Nella media
64
Scarso
31
Pessimo
25
CONSULTARE I PARERI SU
Affari Affari
62
Business Business
45
Da solo Da solo
26
Di coppia Di coppia
85
In coppia In coppia
143
In famiglia In famiglia
209
Viaggio con amici Viaggio con amici
30
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Second visit to this establishment "

5
28/11/2018

As before, a good value at a well kept Best Western property. James Ellington of guest services is the friendliest greeting you could have. Clean room, breakfast included. Close parking for the car. Great!!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We sincerely appreciate you joining us again, and we're thrilled to learn we were able to deliver another full-value experience for you here at the Best Western Allatoona Inn & Suites. It's also a pleasure to hear that our well-maintained rooms, convenient parking, and friendly staff were a few highlights of your visit. We'll be sure to share your compliments with James, and we look forward to providing another five-star experience when your travels bring you back our way.

"Best bang for your buck."

3
24/11/2018

This motor in is far enough off the interstate that you do not get the truck noise all night but only a minute away. No hallways as you park in the lot and go to you room from the outside. Free breakfast but if you leave early like we did you can ask for a brown bag kit that has water, protein bar, blueberry muffin and fresh fruit. A nice touch for a budget motel. Room was clean, two queen beds a very large fridge, a really big TV biggest I have seen in a motel room. Very friendly staff both at check in and check out. A no frills place to get some rest on your travels.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We strive to provide our guests with a comfortable and enjoyable place to stay at a reasonable rate, and we are very glad to hear that you appreciated our quiet and convenient location, clean accommodations, and friendly staff members, as well as our early morning breakfast service. We wish you all the best, and we hope to see you again soon! Thank you very much for sharing your feedback.

"Very nice for the money!"

5
12/11/2018

We stayed here for one night on our way home. The hotel is very clean, the room was clean. The shower had pump shampoo and body wash so we didnt run out..yay! The breakfast wad hot and yummy.. The beds were very comfy. I would definitely stay again if we were in the area..have yet to find a best Western that isnt up to my standards!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Chamblen, Thank you for choosing to stay at the Best Western Allatoona Inn & Suites during your recent travels! We're thrilled to hear that your accommodations were clean and comfortable and that you found the value to be ideal. We're so glad you enjoyed the delicious breakfast and bathroom amenities as well. We can't wait to see you again next time you are in Cartersville!

"Average BW Clean and Quiet"

3
07/11/2018

Typical BW hotel. Recently renovated. Check in went smoothly. Room was clean and quiet. The breakfast was another story. Same old stuff each day. Eggs over cooked. Sausage too salty. Cereals run of the mill.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Dennis, Thank you for taking a few moments to write about your recent experience with us. We strive for comfort and are happy to see that you enjoyed our welcoming facilities, seamless check-in process, and clean, quiet rooms. We're sorry, however, that you didn't care for our breakfast selection. Despite this, we hope that you still were able to find enough options to help you get a good start to your day. We're grateful that we had the chance to be your host and would be delighted to serve you again.

"Not great"

2
18/10/2018

Had to wait 20 minutes for front desk associate to come to desk for check in, again no one at the desk upon check out. Room had a bad odor, although clean. Associate was very rude at check in, i even called the night before to make sure there would be no issues for arrival check in/ out. Traveling for business and would not be able to arrive-checkin until 6am. Clerk made a huge deal on the day of check in and was rude and complaining the entire time.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Lynn, Thank you for informing us of your concerns. We are saddened to read that your visit with us did not meet your expectations. You did the right thing in reaching out to our service team, and we sincerely regret that you did not find our service to be up to the standards of value that you deserved. Our team will review your feedback and your note regarding odor to ensure that we make positive changes. As demonstrated by countless satisfied guests, we are capable of much better, and we would relish the chance to demonstrate our true spirit of service to you on a future stay. Please reconsider visiting with us on your return to the area.

"road trip to nowhere"

5
10/10/2018

excellent place to stay. Room was nice and quite for being In room #1 first floor next to office and roadway. A/C unit in room was best, didn't groan and rattle when it kicked on! Had to go some distance to find dinner but when I got there they were lots to choose from!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
It was a pleasure hosting you at Best Western Allatoona Inn & Suites! We're so pleased you had a restful night and that you found many dining options to your liking. If your adventures bring you back to town, we welcome you to stay with us again.

"Clean and Comfortable"

5
30/09/2018

The check in girl was friendly, helpful and accommodating. The room was clean and beds were comfortable. The breakfast prep needs improvement. The eggs are real. The check out girl was not as friendly. I brought to her attention the breakfast station needed manned. Supply and demand. Biscuits were hard. Some yogurt was outdated. Eggs had egg shell in it. I only told her the milk ran out. She didn't seem very happy so I left it at that. She wasn't very approachable. I would definitely stay again. It was so clean and worth the price.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Ali, We always enjoy hearing from our guests. It's wonderful to know that our clean, comfortable rooms were just what you were looking for and that you found your stay an excellent value. While we're glad some of our staff made you feel at home, we're sorry to hear this was not the case with every interaction. Please also accept our apologies for any issues with breakfast. We'll speak with our staff about your comments, and we'd be proud to host you again should you be back in the area.

"Short family visit"

4
22/09/2018

We really like the location. Everyone is so friendly, the nearby restaurants are extra friendly and always glad to see you. We like the close proximity to the interstate, but far enough that you don't hear the traffic. The rooms are very comfortable and well maintained.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Constance, Our team at the Best Western Allatoona Inn & Suites would like to thank you for choosing to stay with us during your recent visit to the area! Our ideal location is one of the many benefits that we are pleased to offer, and we're so glad you enjoyed the easy access to nearby restaurants and the interstate. We're happy your accommodations were comfortable and clean as well. Please come see us again next time you are in town!

"very surprised"

3
18/09/2018

the location was fair-close to the interstate. Hotel looked great. It was recently renovated. Room was clean and well appointed. However, the mattress was rock hard and the most uncomfortable I ever slept on. Due to this and a loud bthrm fan that you couldn't turn off, we didn't sleep at all. Told the front desk about the mattress and noise. I even called corporate Got a call finally from the owner-he was sorry but offered no discount or hope of a better bed on our next visit (couldn't get the surgery we were scheduled for ) He agreed that the mattresses were old and said they would eventually replace them. why remodel without changing the most important part of a good nights sleep-which after all is why you need a room to begin with?

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Charlene, Thank you for taking the time to share your insightful feedback regarding your recent stay at our property. We're pleased that you appreciated our convenient location close to the interstate as well as found our accommodations clean and well laid out. However, again we are sorry that you did not sleep well due to our beds and we will be looking into the matter further. Please also accept our sincere apologies for any discomfort due to the fan. We will address the fan with our maintenance team to work on resolving it. We hope that you will choose to stay with us the next time you're in the area so we can have the opportunity to provide a much better stay.

"Perfect halfway stop for trip to East TN to see family there and same on way back home!"

5
03/09/2018

Real nice Best Western just off I-75 with great comfortable clean rooms! Nice Breakfast to get your day going and close to Eating establishments for other meals! Nice friendly staff on check in and out!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Richard, Your outstanding review of Best Western Allatoona Inn & Suites made our day! We glad our location was convenient and hope you had a wonderful time visiting your family. Our team is proud that you enjoyed our clean, comfortable accommodations, tasty breakfast, and courteous front desk assistance. It's very flattering to learn that you chose to stay with us on both legs of your travels. Thanks so much for your warm compliments and we hope you'll come back soon!

"Very nice and clean hotel"

5
19/08/2018

This hotel is clean and well appointed. It is well located close to main street in Cartersville. Room is very nice. Furniture and Carpet in the room looked brand new. Television and bed were excellent. Great Breakfast in a new appearing facility. Handicap room has bath tub with many grab bars but no walk in shower.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Leslie, Thank you very much for choosing to stay with us here at Best Western Allatoona Inn & Suites! We are very glad to know that you enjoyed so many aspects of your visit. It is a pleasure to be able to provide our guests with a comfortable experience right in the heart of town, and we are very glad to know that you enjoyed so many aspects of your visit. We wish you all the best in your travels ahead, and we hope to see you again soon!

"Going downhill"

2
08/08/2018

We have stayed here a couple of times over the past three years and were expecting more. It was the most expensive motel on this trip and the worst for what we paid. We must stay off season because the rate was twice what we normally pay $144. Thought it would be OK but from there on it went downhill. Clerk told us this was the room the BW inspectors used. WOW, can't believe this is still a BW. There was black mold on the walls in the bathroom. Peeling paint. The toilet seat was not fastened down. Nuts on the bolts but not even close to tight. You would have to turn them a couple of inches. Plus cheap plastic seat. When we got there we loaded the refrigerator with cheese and other things we wanted to keep cold. It felt cold but some turned it off recently (hours) and everything thawed. Breakfast was the biggest disappointment. Worst on the trip. Blue eggs?? Nothing was good. Ate some cereal. Controlling the AC was a challenge. HOT, COLD.....

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Morgan, We value all constructive feedback from our guests, and we thank you for taking the time to share your thoughts. We work hard to uphold our high standards of cleanliness, and we apologize that you experienced otherwise. We will discuss your concerns about our room with our housekeeping and maintenance teams, and work to address the issues that you raise. In addition, it is our intention to provide all of our guests with a delicious and healthy breakfast, and we apologize that we were not able to do so for you. Once again, thank you for your feedback, and we wish you all the best in your travels ahead.

"john c martin"

3
03/08/2018

it was nice but the food was bad.pool was nice,rooms yall could put air not smelling poorly.have not got my cards for staying two or more nights. with two different rooms. more trash can around the hotel

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear John, Guest satisfaction is important to us so we're sorry to hear you felt your stay could have been better. While we're glad you enjoyed relaxing in the pool, however, we apologize for any disappointment with the food as well as for any concerns about cleanliness. We'll pass your comments along to the appropriate staff members. In addition, we're sorry for any delay in getting your rewards cards. Please contact us to ensure we have the correct information. The next time you're in town, we hope you'll consider staying with us again.

"Good price - decent place"

5
31/07/2018

Beds were comfortable, breakfast is normal - good, nothing great (but what place is 'great' for breakfast - normal, decent and they had a good selection that they offered). My son and his family had adjoining rooms and the 2 and 5 year grand kiddies had a great time running between the rooms before bed!! It was a blast to watch.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Ed, Thank you very much for choosing to stay with us here at Best Western Allatoona Inn & Suites. We are happy to have been able to provide you and your family with the kind of comfortable and convenient accommodations that you were hoping for. We always strive to ensure that our guests receive the value that they expect, and we are glad to hear that you found that to be the vase. It was a pleasure having you stay with us, and we hope to see you again soon!

"Low Expectations - High Satisfaction"

5
26/07/2018

We came to Cartersville for a funeral, and GPS took us in the wrong direction on Highway 20, so it was twice as far through Atlanta's rush hour traffic. We arrived exhausted, and we were third in line for registration. We were entertained by James Ellington's lively, friendly and welcoming comments to those ahead, and when my wife reached for a $1 bottle water, he said that it was complimentary because of our wait. Our usual chain of choice, Marriott, was full with a baseball tournament in town, as were our other rewards choices. I hadn't stayed at a Best Western in years. Our room, 207, was refreshingly cool. From 92 degrees outside to a wonderful 70 degree inside. The bed was comfortable. The sofa convertible was judged comfortably our son, who is an experienced business traveler. The room was clean. The sink was separate from the bathroom, and the bathroom was on the small side, but functional. Lighting was good. The free internet appreciated. The room was quiet despite a busy highway behind us. Immediately next door was a Chevron and grocery store. It was obvious that someone cares about this property, and we met the owner, a very friendly, hard working woman. My wife expounded in detail about the cleanliness of the kitchen. The lady came back shortly with a pocketknife/corkscrew/screwdriver that was extremely handy in cutting up some of the Georgia peaches we had purchased. The food was simple, but fresh and adequate. The coffee was good and we appreciated the French vanilla creamer. The dining room was spotless, and the coffee, actually, very good. The price was fair. I have only one criticism. No sleep timer on the TV set. A very near perfect stay. As good as our Marriott experience.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Laurence, It was our pleasure to provide you a cool, quiet place to rest after a long day of traveling in the heat. We're so pleased our amazing's staff jovial and helpful demeanor impressed you and that you had a restful night sleep. It's also great to hear that our location and competitive rates worked well for your needs. Thank you for the suggestion about the sleep timer on the TV. We'll keep it in mind moving forward and we welcome you to stay at Best Western Allatoona Inn & Suites again the next time you're in town.

"Very Clean"

5
16/07/2018

The whole place was extremely clean, everything was in working order, and it seemed to have been updated recently. Excellent breakfast with real scrambled eggs. Gracious and helpful owner/manager and staff. The bed was very comfortable, not hard nor soft, and had a good mattress pad on it. The shower head was great! The internet worked well. And it was nice to have an elevator to carry our luggage up to the 2nd floor. We live in the Atlanta area and sometimes get away just for an overnight. We feel we have found a new place that fits our budget and will definitely stay here again.The rate is reasonable and we felt safe here, even though the rooms exit onto an outside walkway. I believe you will enjoy your stay at Best Western Allatoona as much as we did!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We're so pleased to be your new hotel of choice in the area. It's great to hear that our clean, modern rooms impressed you and that our excellent breakfast menu left you feeling full and satisfied. Thank you for sharing how much you appreciated the comfortable bed and terrific showerhead. The next time you're looking for a cozy, affordable place to stay in the area, we welcome you back to Best Western Allatoona Inn & Suites.

"Poor location"

3
10/07/2018

Hotel was clean and staff friendly. Very noisy as it is located between two highways. Breakfast was only fair. No decent restaurants unless you get back on interstate. Would not stay here again. Very difficult to find entrance as it is accessed via gas station.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
While we are pleased that you found our property clean and staff friendly, we are sorry that your stay did not go better. Our team strives to provide a quality home away from home, but we understand you found us sub-optimally located for your needs. It was our pleasure to serve you, and we thank you for your candid review.

"Excellent stay outside of Atlanta"

5
08/07/2018

We stopped here late last minute on our way to the GA Aquarium for the next day. They were very courteous and accommodating. The breakfast in the morning was fantastic and the staff were very friendly.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Our wonderful staff was happy to host you at Best Western Allatoona Inn & Suites. We're thrilled our location was perfect for your needs and that our tasty breakfast menu was to your liking. Thank you for your kind words. We look forward to your next visit.

"Clean and affordable"

4
06/07/2018

The room included a mini fridge and microwave. We normally stay at a Holiday Inn Express but this hotel was about one third of the price within one mile and had the same amenities. Would stay here again when passing through the area.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thanks for stopping in! It sounds like you had a comfortable and cozy stay with us. Our fully-appointed accommodations make it easy to feel right at home at a great value! We can't wait for your next stay at Best Western Allatoona Inn & Suites.

"Pictures make it look good, but far from good!"

1
16/06/2018

Stop! Reading reviews, move on, skip this hotel (motel)! Next to gas station & Motel 6. Worst customer service! Didn't even complete the check in process. To many hotels in the area, to put up with rude desk clerk and scary area.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Jennifer, We appreciate you sharing your experience with us. First impressions are crucial and we offer a heartfelt apology for letting you down in this regard. We'll discuss your comments with our front desk attendant to ensure that our high standards for service are being upheld. It saddens us that you feel we misrepresented our property, as this was never our intention. We regret that you opted not to stay with us and hope you were able to secure other lodgings. Thank you for reaching out to us and we hope you'll consider allowing us to make this up to you.

"Good & Bad"

2
16/06/2018

Unrepaired holes in the wall, and globs of mud hanging from and old leak in the ceiling. Cant charge your phone unless you leave the tv on all night. Toilet paper holder mounted upside down and 1/2 falling off the wall. Towel rack in the bathroom looks like something my kids made in shop class @ school. Otherwise it was nice, friendly personnel. Maybe it was just my room?

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Steve, Thank you for your valuable feedback. Insights like yours are so important for us as we work to deliver an experience that excels in every respect. The issues with decor that you have detailed will be shared with our maintenance team. We would love to build on the positive highlight of our service and provide a far superior visit for you in the future! Please allow us the opportunity to host you again the next time you are in town.

"5 Star for years"

5
11/06/2018

I have been staying at this hotel since it opened and have never had anything bad to say. The rooms are clean and the rooms are upgraded regularly with new mattresses and paint inside and out. Staff is always professional.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Brian, How wonderful to hear that we've been a part of your travel tradition since we opened! We're thrilled our consistent friendly service and well-maintained accommodations continue to impress you. Thank you for the lovely review. It will be a pleasure hosting you again at Best Western Allatoona Inn & Suites.

"Tricky Entry, Nice Facility"

4
07/06/2018

Had difficulty locating entrance which was through a gas station and down a hill from station. Lobby was recently redecorated and was so fresh with white tile wall, very crisp looking with color lighting. The breakfast room was very nice and well maintained, and it too had been updated nicely. The rooms were a bit older, but clean and well maintained offering a very good nights sleep. We were told the rooms are on the schedule to renovated soon.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Kathy, Many thanks for your kind review of Best Western Allatoona Inn & Suites! We're flattered that you loved our new look! As you mentioned, we'll also be updating our rooms soon. While a couple of aspects of your stay could have been better, it's wonderful to know you rested well in our clean, well-kept accommodations. We value your thoughtful compliments and hope to see you again soon.

"Great overnight stay"

5
29/05/2018

Could not have asked for any better stay than this one for one night on our way to a wedding in Tennessee. This hotel had everything we needed and we had 2 rooms close together to accomodate my son and my driend and myself. Property nice, clean , good location easy on and off the Interstate

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
First of all, we hope that you had an amazing time at the wedding you were attending in Tennessee. We're happy to hear that we were able to deliver an excellent experience during your one night visit. Thanks for letting us know that we were able to provide two rooms within close proximity of one another. It's also great to read that our facilities were clean and comfortable. We're grateful for your review, and will be ready to host you again if you're ever passing through the area in the future.

"Stinky room"

3
23/05/2018

Our one night stay here in May 2018 was okay, but not great. Staff was very nice, food was standard Best Western hot breakfast with waffle maker...but our room on the 3rd floor smelled of smoke or general funkiness. There was a hole in the bed's foot coverlet. Parking was kind of tight, and there was no marked pet walking area. Okay, but wouldn't stay here again. Just had an overall unclean vibe. Keep looking.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We appreciate all guest feedback and welcome every opportunity to improve our services. While we are glad that you found our staff to be very friendly, we are disappointed that your overall experience with us was subpar. Your concerns will definitely be addressed with our housekeeping team and corrected, to ensure that this doesn't happen again. We pride ourselves on providing a great experience for all of our guests, and given the opportunity, we would like to provide you with the accommodations that you deserve so that you don't have to look any further than us.

"My Favorite Place to stay while in Cartersville"

5
17/05/2018

They staff here are always awesome! They go out of their way to make sure I get the same room every visit. During my last visit I arrived later than expected due to traffic. Jim and the staff made sure I had a warm welcome and my room was clean, ready, and waiting. , I feel this location is the perfect fit between cost vs value. I have stayed in higher priced hotels and received much less value. This location is a great bang for the buck.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Danny, We're honored to have earned your continued loyalty to Best Western Allatoona Inn & Suites! It's our pleasure to consistently deliver the exemplary service, clean, comfortable accommodations, and great value you've come to count on from us. Your outstanding review means so much to us. It's flattering to be your favorite place to stay when you visit Cartersville and we look forward to your return.

"Clean, poorly maintained and constructed"

1
13/05/2018

For a good night sleep, not here. The staff was friendly and helpful. The room was clean. Everything else, related to the building, room lighting, fixtures, furniture, was either worn out or poorly constructed and/or maintained.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Tucker, We're sorry to hear you felt your stay with us could have been better. Although we're glad you felt welcome and found your room clean, we're sorry for any concerns about overall appearance and maintenance. It is through feedback like yours that we're able to improve and we'd be grateful for the chance to offer you the high-quality accommodations you deserve.

"Reservation mishap"

3
12/05/2018

I reserved a ground floor room. When we arrived, I was told the request was not in the computer. Our room was difficult to get to and as far away from the ice machines as you could get. The washer and dryer are in disrepair. The beds were very comfortable. The ac units are loud and the bed is placed in front of the unit so it blows in your face every time it turns on. The hotel is located between I-75 and GA 20 both busy noisy roads. I was surprised at how little road noise if any we heard. It was 92 degrees and the pool was not open. Breakfast was good, standard Best Western style. The room was clean. There was 2 of us and they could not provide a second luggage rack for the room. I would search for other area options before staying there again.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Patti, Guest satisfaction is important to us so we're sorry to hear you felt aspects of your stay could have been better. It's nice to know that you found your room clean and quiet and that you appreciated the comfortable beds. We're also glad our breakfast options were to your liking. However, we're sorry for any confusion with your reservation and we further apologize for any disappointment with the status of the pool. In addition. please accept our apologies for any concerns about the AC and laundry equipment. We'll look into your comments further and we'd appreciate the chance to offer you accommodations that are more in line with your expectations.

"Decent sized room & comfy"

4
02/05/2018

After driving 12 hours along i-75 and not ready to deal with Atlanta's traffic jams, my friend and I decided to choose a hotel. We both choose the best western Altoona due to the fair pricing & close to 75 and local food locations. The driveway is a bit tricky to get into off highway 20 so the easiest way to remember how to enter is by using the turn lane that faces the gas station since this highway is a divided highway. Simply turn into the gas station area then look for a sharp driveway that drops down into the parking lot on your left where the hotel is. Check in was a breeze and they also have triple A discount which was a bonus. Our clerks were friendly, up beat , definitely have that southern twang and were welcoming with open conversation and helped point out some food establishment's that served alcohol (you have to drive south on 75 to exit 288 if you wish to dine with alcoholic beverages since the restaurants closest to the hotel do not have alcohol licenses. Definitely different and a first time thing for me to experience) The room (double bed) is pretty big and the tv is nice and has clean reception. Wi-Fi is pretty strong (although I noticed the Wi-Fi box not far from my room so I can't say if it is strong as it is for me on this review for the entire hotel.) The decor is nice, the added thermostat on the wall to control the rooms air system is a extra bonus since most places the knobs are usually loose, not there or just don't work properly. Overall, the only thing negative is they have a pool but the owner hasn't opened it for the season which is disappointing considering that it is wednesday May 2nd, and one would assume being the month of May the pool would already be open for the guests. So if you're looking for a place to relax and won't ding up your wallets budget, then yes this is a place to book a room. Gas right next door and food options within a very short distance of the hotel.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for your encouraging comments regarding your latest stay in the area. You pay us a great compliment simply by choosing our hotel, and we are thrilled that you found plenty to compliment with our room size, easy-access thermostat, and strong WiFi. Our friendly staff is always happy to see new faces, and we are glad we had the chance to meet you. We apologize that you were not able to swim in our pool, but please feel free to stop in later in the summer should you find yourself in the area. Once again, thank you for taking the time to let us know about your stay and have a wonderful trip!

"Going Home!"

5
02/05/2018

Return trip to Wisconsin from Key West Florida. Had driven 11 hours and the check in went very smoothly and when leaving early next morning Jim was extremely helpful with info and providing me an on the road breakfast/snack bag. Great job Jim! I will surely return on my next trip!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Joseph, What a wonderful message! Thank you so much for the five-star rating! And we are so glad Jim was able to see you off with breakfast and a bit of good cheer. Jim is a champion among our terrific staff here at Best Western Allatoona Inn & Suites. We look forward to seeing you next time and thanks again for the nice review.

"CLEAN"

4
23/04/2018

Exceptionally clean, pleasant personnel, eager to please. Would definitely stay at this location again if in area. Just make sure to ask to stay in front portion of hotel, back a bit noisy with the thruway.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Diane, We greatly appreciate your positive rating of Best Western Allatoona Inn & Suites! Our team delights in making our guests happy, and we're glad this was evident. Your tip regarding room selection will be helpful to our guests. It's also great to hear that you'd choose our immaculate accommodations again. Many thanks for your thoughtful compliments. We look forward to hosting you next time you're in the area.

"Great Hotel"

5
13/04/2018

We were trying to find a hotel but they were all booked and we saw the Best Western from the interstate and decided to try it. We usually stay at the Hampton or La Quinta inns. We have never stayed at a Best Western. But now we know we have been missing out. This hotel is close to the interstate which makes it really convenient. We didn't know what to expect and was pleasantly surprised when we opened the door and it was so nice inside. Very Very clean. A true King bed with nice fluffy pillows. Nice bathroom also. Has shampoo and Body wash dispenser in the shower already. We were on the side that faced the Interstate and it was a little loud but we travel with a fan to help block out any noise. And once we turned the fan on it was fine in the room. The staff was amazing when we checked in they were having some issue with computer. But both people worked on it until they got it fixed and checked us in quickly. We will definitely stay here again.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Tammy, It was a delight to exceed your expectations! Thank you so much for stopping in with us. We were pleased to deliver clean, cozy accommodations and an atmosphere of friendly service. Our team takes great pride in being a destination worth returning to and we hope to have earned the honor of your repeat visit. We look forward to seeing you at Best Western Allatoona Inn & Suites!

"All around great hotel!"

5
09/04/2018

We stayed in the suite above the lobby. Lots of room and amenities. Room to stretch out and watch TV and have cocktails. Refrigerator and microwave. Jim at the front desk was fun & helpful. Would recommend this place.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Pam, Thank you so much for taking the time to share your positive experience with us. We do our best to ensure great service for all of our guests and always love to hear from a satisfied visitor. We're glad that you enjoyed our plentiful amenities and appreciated our spacious rooms; it sounds like you had quite a relaxing experience with us. Also, we're glad to read that our front desk was able to answer all of your questions. Thanks again for leaving both a review and recommendation, we hope to see you again!

"Good Stay"

4
06/04/2018

Nice and helpful staff -- especially Jim Ellington. He was super kind and a goofball (constant joker). Odd location with the driveway connected to a gas station. But it was a super quite spot. Nice rooms and accommodations! The rooms were clean and well kept. Plus for the noise level of other guests -- the walls are thick and I wasn't ever disturbed even though each night was packed at the hotel. Side note though, the lobby smelled super funny and kind of old (like mildew or mold).

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Sam, Jim and the rest of us at Best Western Allatoona Inn & Suites appreciated the chance to serve you during your time in town. We love knowing that you enjoyed one of our clean, well-kept rooms and experienced well-deserved peace and quiet! Property cleanliness is a major priority for our team, which apologizes for the state in which you found our lobby. We will be sure to look into this matter further and hope to see you again next time you are in town.

"Comfortable and pet friendly"

4
01/04/2018

We always stay here going back and forth to Florida. It is exactly half way. We travel with our well behaved dog and it is nice to have a place he is welcome. Beds are comfortable, the water is hot and breakfast is a time and money saver.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
It's wonderful to hear that you continue to enjoy your experience at our property and we certainly appreciate you choosing Best Western Allatoona Inn & Suites as your stopping point when traveling back and forth to Florida. Traveling simply isn't the same if you have to leave your dog at home so we're pleased to hear you appreciate our pet-friendly policy. We're also pleased to learn that you found the beds comfortable, the water hot, and our breakfast to be a great value. Thank you for taking the time to leave a positive review and we'll see you next time!

"What a great hotel!!"

5
27/03/2018

We have stayed at the Best Western Allatoona Inn and Suites twice and both times were so great. From the front desk to the breakfast to the checkout, everything went so smoothly. The staff was so friendly and helpful. The hotel is super easy to find. Our room was big and very spacious. The beds were very comfortable. If we travel that way again, we will definitely be staying at this hotel.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
What a wonderful review to read, thank you! It's always a pleasure to hear when our guests have had such a positive experience with us. We're delighted that this was your second stay with us at Best Western Allatoona Inn & Suites and that both times were a success! We're also pleased that you had the opportunity to try our delicious breakfast menu and received such attentive service from our team, as well as appreciated our spacious and comfortable accommodations. It is a great compliment indeed that you would like to return the next time you're in this area. Thank you for taking the time to share your kind comments, and we hope to have the opportunity to welcome you back soon.

"Exceeded my expectations"

4
22/03/2018

Felt welcome and "at home" the minute I walked into the Lobby. Very convenient with reasonable rates. All employees that I encountered were friendly and helpful. My room was clean and comfortable, easy access Wi-FI, great TV channels. Breakfast was more than I expected. As a seasoned traveler, I highly recommend this Best Western in Cartersville, GA

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
How wonderful to hear that our clean, cozy accommodations exceeded your expectations. We're so pleased our friendly staff made you feel welcome both upon arrival and throughout your visit and that our variety of breakfast options left you satisfied. Thank you also for sharing how much you appreciated the strong Wi-Fi connection and the excellent selection of TV channels. We look forward to hosting you again the next time you're in the area.

"Cozy, clean, comfortable, and super friendly "

5
22/03/2018

And convenient! Just off Exit 290. Our room was perfect. Can't beat this place for the price. And they feature the friendliest and most entertaining desk host named Jim. Very welcoming to us weary travelers. Thank you!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for your visit! It was a treat to have you with us and we are thrilled that you got such a tremendous value from the experience. Jim will be absolutely delighted to receive your commendation! A warm and friendly respite is what we do best and we look forward to serving you again soon at Best Western Allatoona Inn & Suites.

"Great value!"

5
19/03/2018

You get a lot for what you pay for including parking and breakfast. The hotel is very conveniently located right next to the main road, so if you (like we were) in the middle of a long road trip, this was a great option.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We're thrilled that you found your stay with us to be a fabulous value! It sounds like we could provide the convenient respite that you needed from the road and we hope that you left us feeling completely refreshed. Should your travels bring you back to the area, choose us again here at Best Western Allatoona Inn & Suites!

"On the road again"

4
19/03/2018

Our krew rented two (2) rooms. Both clean and nice. Front desk clerk was OUTSTANDING, even at 1am when we checked in. Free breakfast. Its not the Ritz Carlton but you dont get a free breakfast there. The staff is just as friendly as you could ask for and if down this trail again, we will book here.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Gene, Thank you for stopping by! We love to hear from our guests and are delighted that you had a clean, comfortable, and friendly stay. Our team provides a warm welcome at all hours! We're delighted that breakfast was a hit as well. Come back and see us again soon here at Best Western Allatoona Inn & Suites!

"BED BUGS"

1
12/03/2018

The room was great on the surface. Until we noticed there were bed bugs in our room. When we made the complaint, the front desk proceeded to accuse us of bringing the bed bugs with us and they were extremely rude about it. The other two guys on my crew didn't have any problems. Apparently my room just didn't get cleaned well enough in between guests.

dharmkavita, Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
I am sorry, the same day I had a pest control look into it, they inspected the room and did not find that bug as a bed bug. We would not accuse guests of bringing in any bugs into the property, your guys were staying in that room for more than a week. We requested them to take room service everyday and they would not allow us, but we do clean these rooms in between guest so this does not happen, it is not our intention to have bed bugs in the room and have guest complain about it. That's not good for us.

"Old style but comfortable"

4
12/03/2018

The hotel has been upgraded to comply with new best western standards. The entrance to the rooms is from the street side which is very convenient for unloading if you are first floor. Rooms are neat and comfortable albeit small by today's standard. While they can't change the design the hotel is nicely appointed.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Harry, Thank you for your visit! We are pleased to hear that our convenient, comfortable, and newly updated rooms caught your eye. We want our guests to feel right at home with us! When you are back in town, depend on us again here at Best Western Allatoona Inn & Suites.

"Always Friendly"

4
06/03/2018

Stayed here several times and the staff is always so nice. The room was clean and comfortable. Breakfast was awesome. We got a discount because they work with a local church and this time we came for a funeral.

dharmkavita, Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for your kind comments. We make sure our guest's are well taken care off. Sorry to meet you on a sad note but hope all is well now.

"overnight stay"

4
10/02/2018

We were so late arriving due to traffic that we weren't sure there would be a room for us. The owner of this hotel was so helpful, kind, and personable. The rooms were large, clean, and very comfortable. The breakfast offerings were plentiful with an onsite employee catering to your needs. After staying at large Hilton for a week, this room and hotel was far superior to the overpriced, unsatisfactory one we had before.

"Perfect for our overnight stay!"

5
09/02/2018

Service and facilities are great. Service is awesome. Will stay again. Best hotel service. We have stayed here a couple times and we will come back in the future. The staff is always friendly and that try to please.

dharmkavita, Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for your comments, we appreciate giving us 5 stars, see you soon.

"Just overnight stay but very nice place"

4
30/01/2018

We just stopped on way home from Ft Stewart since Cartersville just past Atlanta's traffic going north. Checked in at 1 pm and was greeted by a very friendly older gentleman. Rooms on back of building hear the interstate hums. Free breakfast was hot and cold things. Microwave and fridge. Clean. Right off interstate so not to far to drive.

"A Gem"

5
29/01/2018

What a great find! We just came through Atlanta Sunday evening to avoid the morning rush hour. Stopped at this location before continuing on North. The staff was very friendly. Rooms immaculately clean.and in the breakfast area you could eat off the floor! It is hard to find, you have to enter through a service station, but it is worth the search. It is a gem and we will plan our trips and try to stay here again.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for the glowing review! We are thrilled to hear that you had such a great time at Best Western Allatoona Inn & Suites. As you discovered, cleanliness is extremely important to us, and our team appreciates that you noticed. We apologize if you had any trouble finding us, thanks for bringing that to our attention. It would be a delight to host you again the next time you are in the area. Please come see us soon!

"Great Staff Great Facility"

5
08/01/2018

I have stayed here a number of times. Always a good experience. There is one recurring problem. The sheets don't fit the beds and come loose during the night. Everything always works, the room is clean and the staff great.

"Road Trip Rest"

4
03/01/2018

When I travel for vacations, I chose Best Western because they are convenient, very comfortable and if I bring my little dog, she can stay with us. I find the price reasonable and the extras excellent.

"Breakfast??????"

3
28/12/2017

The eggs were obviously powdered, biscuits were frozen, sausage lacked flavor, other items ok, small cups for juice and milk, had to refill at least 3 times just to satisfy my 3 year old granddaughter. Waffles, cereal, muffins good. Coffee was ok.

"Great Best Western"

5
24/12/2017

Enjoyed my stay there! Always a pleasure staying at a Best Western Motel! Always up to date properties! Great breakfast! Great nights sleep on comfortable bed in a nice clean room! Easy access off and onto the Interstate highway! Great choice of eateries nearby!

"STAY HERE"

5
23/12/2017

Look no further! Altoona happened to be our half-way point on our journey. It is so important to us to choose a place that is clean and cheap....in that order. I've come to rely heavily on Trip Advisor when locating a place to stay or new place to eat when unfamiliar with a town. Once again, positive Trip Advisor reviews led us to this super clean Best Western at a fantastic price. I was able to receive a special price through the TA app by booking directly online and using my AAA membership. Checking in at the front desk was a breeze, and all the formalities were handled in a fast and courteous manner by the friendly desk clerk. Upon entering our room (second level, local traffic road side) we immediately noticed how fresh smelling, and clean the room appeared. The decor was new, modern and tastefully decorated. The furniture and carpet were in excellent shape. The bathroom floor and tub/shower were also very clean. And a nice touch was the filled shampoo and body wash dispensers in the shower, and the hand soap and lotion dispensers above the sink. There was also a clean mini fridge and microwave located in the entertainment console. Before checking out the next morning, we entered the breakfast area and got our fill of a hot delicious assortment of traditional breakfast foods; make your own waffles, oatmeal with all the fresh toppings, sausage patties, real scrambled eggs, buttermilk biscuits and sausage gravy, bagels, muffins, bread, milk, juice, and coffee. Save money. Stay here. You won't be disappointed!

"Nice hotel conveniently located to I75"

4
16/12/2017

The Best Western Altoona Inn in Cartersville GA is conveniently located close to I75. There are several restaurants in the local atea. The room was clean with a microwave and refrigerator and decorated in the mode of other Best Westerns. A comfortable room overall and free breakfast and wifi are included.

"No complaints"

4
08/12/2017

This Best Western presented very nice for an older exterior door motel. Room was just fine. People with big trucks or trailers beware, the parking lot is tight. I got booked into a smoking room (don't know how that happened) but the clerk switched me no problem.

"Best Western"

5
01/12/2017

Excellent Stay. Staff was extremely professional. The facility was very clean and all our needs were met. I recommend this hotel for anyone traveling Cartersville area. I felt it was a very good value.

"One of the Best!"

5
27/11/2017

We most always stay at Best Western properties. This hotel was one of the best! My wife and I had been driving a U-Haul truck for several hours and we were looking for a good place to spend a restful evening. We found it here! Thank you, BW!

"What an awesome surprise!"

5
14/11/2017

It's bad enough to try and find a decent hotel that allows smoking these days so when I found this place online and it had good reviews we booked...and WOW! What a nice hotel! We were greeted by Steve upon check in who was the nicest! Also recommended a great place for dinner! The room was immaculate and we could not believe this was a smoking room! Smelled so nice! There are new renovations to this place and it looks great! Breakfast was awesome too with hot fluffy scrambled eggs and waffles to make with the BW symbol on the waffle iron - nice touch! Everything was fresh and the coffee was great too - pleasant surprise for hotel coffee! Cannot say enough about our one night stay and highly recommend this place for anyone passing thru! This place should set the Best Western standard as we have stayed in other BW's but this by far was the best hotel of all that we have stayed in in years!

"Reasonable place to stay!"

3
08/11/2017

Great place to stay for work. A lot of construction workers stay at the hotel. Great decent place to stay for the budget minded people. The breakfast wasn't bad. They had eggs, sausage, biscuits, gravey, and several other items. The rooms are outside access.

"Bad experience"

2
06/11/2017

My spouse and I woke up to loud music coming from what appeared to be a room above us around 3am, at approximately 4 am I called to front desk to have someone investigate and maybe resolve the problem. I was told by the receptionist that she could not leave the reception area and that I would have to call the police at 911. To my knowledge calling 911 for a noise problem is abuse of an emergency service therefor I did not pursue my complain any further. It appears that this hotel relies exclusively on a camera system for security, if you have a noise issue and you are not willing to go out and investigate where it's coming from yourself you will not get any help unless you want to call 911. My other ratings of poor for cleanliness and rooms comes from the fact that the couch and chair have multiple stains. On the plus side the receptionist at check in was excellent , the breakfast area is very clean and well decorated and the food was good.

dharmkavita, Front Office Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We do apologize for any inconveniences during your stay. In response to your completed survey, yes we do have cameras covering all aspects of our property to ensure security for our Guests. However, in response to the "music" you mentioned we try to accommodate that all Guests are happy with their stay. Had the front desk associate been able for you to pin point as to where the music was coming from, they would have gladly placed a call to that room. As I have spoken with the desk associate on duty that evening, nothing could be given to them as to whether the music was from above or from one side of your room or the other. At the time of morning of this disturbance, yes the only alternative would be to register a complaint with the authorities. Again, we do apologize for the lack of consideration of other Guests.

"Very nice hotel"

5
31/10/2017

Everything about my experience was very positive. Beautiful room with a very reasonable rate. The staff was very friendly and helpful. Wonderful free breakfast. I highly recommend this hotel and it is pet friendly.

"Dependable and consistent accommodations"

5
30/10/2017

I stay at this hotel frequently and recently learned of concerns with other travelers associated with exterior rooms. I have never had any reason to be concerned for my safety here. The accommodations are consistently clean, secure and comfortable. The staff and management are always friendly and very helpful as well. It is a great value for overall costs!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Lisa, Thak you for being among our returning guests. We're so pleased you feel safe each time you stay with us and that our friendly staff and comfortable rooms keep you coming back. It will be a pleasure seeing you again at Best Western Allatoona Inn & Suites.

"Just travelling through Georgia"

5
29/10/2017

This was a clean, comfortable hotel. The pool, spa area was lovely, warm, and indoors. Staff very helpful. Rooms and beds clean and comfortable. Breakfast was very good. I would definitely stay here again if I am travelling this way

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Willi, We are so pleased you chose the Best Western Allatoona Inn & Suites for a stopping point for your travels through Georgia. It's wonderful to know that our clean property, lovely pool area, and comfortable beds would bring you back again for another five-star experience; we appreciate the compliment! We wish you safe and happy travels as you continue on with your journey and look forward to seeing you again.

"Overall clean and friendly "

4
29/10/2017

We stopped here on our way to Florida and we were surprised at the cleanliness you get for only $60. The staff was friendly, the room looks like it was recently updated (but you can tell it was not a complete renovation), and the breakfast was delicious. They had waffles, eggs, sausage, bagels, toast, yogurt, cereal, grits, oatmeal and fruit.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Jen, We are thrilled you joined us on your travels to Florida. It's exciting to hear that you were pleased with the clean and updated accommodations you received. Knowing you felt you received a great value means a lot as well to us. We try to provide a vast menu for breakfast; so we're delighted you loved your delicious meal. The next time your journeys take you this way, please make Best Western Allatoona Inn & Suites a part of your travel plans.

"Very Nice Stay"

5
29/10/2017

Just a quick overnight stop while traveling. For the money, can't beat it. Nice breakfast, nice rooms, quick to get in and out. Rooms clean, and I like the fact that parking is right outside the room door.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Robert, We are so pleased to know that the Best Western Allatoona Inn & Suites met all of your traveling needs with our delicious breakfast, easy check-in/out, and convenient parking; that's what we like to hear! Thank you for the five-star review, and we hope you will choose our hotel again during a future trip. Safe travels!

"Pleasantly surprised"

5
25/10/2017

This Best Western was very clean! I was so suprised! We have not had great experiences with Best Western in the past. The last one was so filthy pI swore I would never go to one of them again. But trying to find a place late night so this is what we found. So glad we did. Breakfast selection was what a person would expect for a free breakfast. The breakfast room was very clean as was the rooms we used. Hotel staff were pleasant and helpful.

"Wedding"

4
24/10/2017

The hotel was nice but there wasn't any restaurant / bar or pubs really close. Had to drive a few miles to find a Hooters. There were plenty of fast food places. We wanted to relax and watch some sports

"NICE"

5
24/10/2017

Nice hotel, was in a good location just off the interstate, the front desk staff (both check in and checkout) were very helpful. Gas stations and restaurants were close to the hotel. Very good hot breakfast. Downside - interstate noise - shared entrance/exit with gas station - knot the best signage.

"Excellent Best Western."

5
17/10/2017

October 15, 2017 one night. Very nice motel. Very clean, excellent service,friendly staff, great beds & pillows. Area well kept, I would highly recommend this motel to anyone. Greatlocation and very quite.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear David, Thank you for taking the time to share your feedback with us regarding your recent stay; it was a pleasure to welcome you and reading your review truly made our day! It is great that you had such an enjoyable visit and found your accommodations clean and comfortable, as well as received friendly service from our staff. We recently underwent major renovations so it's always rewarding to hear that our guests appreciate the newly remodeled property. We are happy to hear that you found the location ideal and quiet. On behalf of all of us at the Best Western Allatoona Inn & Suites, thank you for your kind comments and we hope to have the opportunity to welcome you back again soon.

"Family trip 2017"

3
11/10/2017

This hotel had newer decor and friendly staff but unfortunately smelled of smoke and mildew in our non smoking room. Was easy to get to but almost not worth the price the Motel 6 may have been equal in value for less a night .

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for choosing to stay with us at Best Western Allatoona Inn & Suites for your recent family trip! We're very sorry to hear that there was an odor in your room and would hope that if you are with us again in the future, our friendly and accommodating staff would be able to assist you with any issues you may run into. We sincerely hope that you'll consider booking with us again in the future and allowing us to give you an even better hotel stay!

"New look!"

5
10/10/2017

We stay at this BW every time we go to and from Florida. The owner and wife acknowledge us by name. Night staff is ALWAYS helpful and friendly. They have remodeled since our last stay. Very nice choice of style and colors.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Sue, We are always honored to welcome our friends and family back to the Best Western Allatoona Inn & Suites, and we greatly appreciate your continued loyalty and positive feedback! Although the renovations were a lot of work, we are absolutely thrilled to know that you all appreciated our efforts. We are already looking forward to your next stay, and hope the rest of your trip was fantastic!

"Okay for an overnight stop"

3
10/10/2017

Property was hard to get into at night, you have to drive through gas station to access their parking lot. Room was clean but there was no soap or lotion in the wall dispensers, there was no Kleenex or even an empty box in the dispenser. Some of the breakfast items were good (bagels, cereal, eggs, waffles, biscuits) but the sausage was gross like it was boiled or something. The gravy was the most watery stuff I've ever seen. Coffee was also very bad. We were waiting to check out but no one was there, sign said be right back, seen staff standing on the gas station property near the road on her phone. Weird stay!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Your feedback is appreciated as it helps us improve. We're pleased you found your room clean and that many of our breakfast items suited your tastes. However, we're sorry you felt your room was lacking in amenities and that you had to wait for our staff to return to the desk to complete your check-out. It's also unfortunate you had some difficulty locating our property. Each of your concerns will be passed along to the appropriate team for us to continue to better our services. The next time you find yourself in the area, we hope you'll consider staying with us again.

"For the money you can find better hotel"

3
01/10/2017

The clerk was pleasant and helpful. Rooms are average - could use some updating. Hot breakfast bar was good. Internet connection was awful. Beds are okay. Location is right off the highway so there is a little traffic noise.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Joel, Thank you for taking some time to leave us a review. We are glad that we could provide you with a comfortable and welcoming experience. We have recently completed a full modernization and renovation of our entire property, and we are striving to provide our guests with more than an average experience. Let us work to address some of the constructive feedback that you gave, like our internet, and invite you back for another stay that provides you with an even better value. We look forward to our next chance to serve you!

"Altoona Inn"

4
26/09/2017

This is a nice hotel. You can get to fast food quickly or take the next exit and go into the city. Rooms are nice - we didn't get a handicap because it was a last minute reservation. We were supposed to be further south in GA but had been affected by weather and construction. I like the location - we have stayed several times here.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for stopping by! We're glad that our convenient location and comfortable rooms were just what you needed for your last-minute reservation. It is great to hear that you had a pleasant visit and we look forward to our next opportunity to serve you here at the Best Western Allatoona Inn & Suites!

"Poor Customer Service"

1
19/09/2017

After evacuating SW Florida due to Hurricane Irma and driving 17 hours straight, arrived at the BW in Catersville, GA @ 10:30 a.m., we asked when the soonest they would have a room available. We were given a long dissertation that check-out time is 11:00 a.m. and check-in is not until 3:00 p.m., so no room would be able available until all rooms were cleaned which would be after 3:00. It's hard to believe they couldn't provide a room once they began cleaning them, or given us an earlier time to check in than 3:00 p.m. We weren't requesting every room in the hotel, only one. Needless to say, we were very disappointed, not to mention tired, and will never consider staying at that hotel again. We've had great service at other BW hotels, just not this one.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
First and foremost, we hope you and your belongings are safe and you did not have too much trouble getting back home. We're truly sorry we were not able to provide you a room immediately upon your arrival. Our housekeeping staff takes pride in their work and appreciates having sufficient time to properly clean rooms prior to them being given to new guests. While we understand you were tired and stressed after your drive, we would have been negligent in offering you a room that was not cleaned to our high standards and apologize that this further added to your stress. We appreciate your comments and hope you'll reconsider your opinion about staying with us in the future.

"Terrible - Arrogant"

1
16/09/2017

Toilet not operating - carpet sopping wet - no soap in dispenser - Loud traffic noise expressway - No coffee cup lids in room mmqmyoixcmantiesflaxw lmwovs would not stay here again lmwovs would not stay here again lmwovs would not stay here again lmwovs would not stay here again

dharmkavita, Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
I am very sorry you had to experience the attitude form my employee. I have personally addressed your review to him and he is very apologetic about his behavior. We have cleaned the carpet that morning and we informed every guest upon checking the carpet might be wet, but again I am sorry and the employee has been repremended.

"Watch the Sheets"

5
14/09/2017

A great place to say. I have many times. Sadly, they use fitted sheets that are not fitted. By morning, the corner of the sheet is away from the corner of the sheet. Even with that little glitch, I will continue to stay there.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for your review. We appreciate your stellar rating and your constructive feedback regarding the sheets. We'll let our team know. It is a tremendous compliment to hear that we have become a trusted and dependable part of your visits to the area. We look forward to your next stay at the Best Western Allatoona Inn & Suites!

"Hurricane Irma Refuge from FL HIGHLY RECOMMEND...Caring, accomodating and clean rooms and delicious HOT Breakfast."

5
11/09/2017

Had to flee from Hurricane Irma 9-7-17 Gulf Coast FL with my 80 year old very ill dad. It was a VERY STRESSFUL LONG 22 1/2 Hours Bumper to Bumper Ride. I called few times to let them know we were still coming as I had a fear of losing our room. ALL Hotels incl this one were 100% booked. We had to sleep 4 hrs at an I-75N Rest Stop just too exhausted to continue thru the night. Started early next a.m. but bumper cars again. FINALLY made it late that 2nd day of traveling. Each time I called I was assured by the owners Dave and his wife (I'm terrible with different names) not to worry. Just drive safe and our room is waiting for us when we got here. It was!!!! There were no more Handicap units but they worked with us for a Double Bed which worked fine in Room #302. The table to eat, rolled my dad in his wheelchair to eat there was very helpful and we managed the restroom. Bed very comfy. Love the 4 variety of pillows. Love they replaced the old standard Shower Rod with the curved rod feels more roomy and awesome Waterfall Shower Head. After a very stressful few days before watching the weather, tracking Irma trying to decide to leave or stay then packing all essentials incl both our medicaions (I too have health issues), important papers etc pack up the car then get my dad into the car for this very long ride who has not left FL in 40 Years and weathers Charlie, Andrew etc did leave this time, I so needed this wonderful shower with plenty of hot water for my aching joints & muscles. I did call originally to set up my reservations thanking God they had one room left and spoke with Steve at the hotel. He was rather "short" in his conversing re: price and info of this BW since I've never been here. I did explain I saw a different price on BW Homepage Website. He very curtly said "well those other sites don't know our prices". I said again this was on the BW Home Website so why would the Hotel price be different then their own Parent Company Website Price. As a "reasonable" consumer I would expect it to be the same. If not, then the lowest price should be honored because Steve may not be aware BW also has a "Lowest Price Guarantee" which logically would then honor their own lower price. He then said "well go online thru them and order then". I was shocked with this reply given they are supposed to honor the "Lowest Price and surely their own company (though independently owned) guidelines and guarantees. NO I was not trying to rip anyone off or get it for nothing, just what I saw online when I went directly onto BW Website to find a BW Hotel above Atlanta but not too far because my dad couldn't sit much longer. Too much for him:(( So I thought with so many coming in, fleeing Irma not knowing what would happen to their home and property incl possessions left behind everyone on edge incl Steve. So I mentioned I'm sure your stressed some with all this, his reply surprised me say the least. He said "No, I was in Iraq so this is nothing". Not sure why that had to be mentioned but I did thank him for his service. Again very curtly and short tome, he said "no need to thank me. So do you want to reserve the room?". I did because I couldn't take a chance lose it. But he originally charged me higher price regardless lower price guarantee even on their BW Home Website for their hotel here. I called BW Customer Service, explained the Price Issue especially knowing we'd have to be there at least 5 days, expenses for gas money, food. The Rep, Evie was very patient and nice. She contacted this hotel and spoke with Steve who she said told her he was not aware of how to adjust it in their system on site. She walked him thru that and she confirmed the price was adjusted to reflect the lower price seen on BW Website honoring their "Lowest Price Guarantee". I explained I saw online but was so stressed with storm to go back in do online plus I already JUST booked it to ensure have one. She said he apologized. This was very much appreciated that BW CSR Evie resolved this but if Steve had just told me he didn't know how to adjust the lowest price guarantee price I'd understand but it was his shortness and just hurrying me along so fast trying to get me off the phone and made me feel like he thought I was trying to rip off the owners by asking him to honor the BW online price, not a 3rd party like Booking.com or Priceline. He seriously needs Customer Service Training especially when dealing with DISASTER Relief Refugees because level of stress is already escalated with many variables. So it would be appreciated if Steve would be more patient, not so sharp in tone and reply-responses and understand not everyone is out to rip them off. Anyone wants the best price. But when you think "negative", you reply and react negatively. I will say after the BW Rep Evie spoke with Steve he was a tad nicer and when I called later to confirm we were on the way still, he said "no problem you put your card on the room, so you have it when you get here". I had a question but he said "Ma'am I have several people here. What else do you need?" in slight sharp tone still but little less than earlier. Some people cannot handle pressure and high volume business especially when hit at one time incl phone going crazy. I've dealt with the public and residents of my 10 Multi Properties Residential Property Mmgt for 25 years as Operations Mgr so I truly understand how stressful it can be. But you must not let it overwhelm you where it affects your interaction with the public-residents. Patrice, also Front Desk Rep is wonderful. Very patient, understanding, helpful. Listened even when phone rang she politely asked if I could wait just a moment. Absolutely. She was very patient with person on phone. She has excellent people skills. Very professional with element of empathy for those fleeing their homes and jobs during this very severe Hurricane. Her tone has sympathy, kindness and expresses it fluently. Her patience and not getting flustered is a huge benefit to the owners of this hotel and BW Corporation. Last thing people need is dealing with impatient person. The owners, Dave and his lovely wife whom I can't remember how to spell her name but when I find out I'll come back in and revise to reflect her as well. They clearly work very well together in operating a very nice, clean, professional and very customer service oriented business which to those who reserve and stay the room(s) are their temporary home(s). They treat you like neighbors, friends. Welcome you with smiles. They work with you and genuinely appreciate their customers. They understand the old saying "if you don't take care of your customers-residents, someone else will". They made our stay very pleasant, stress free and their empathy also so appreciated. The property has been rehabbed. Rooms updated incl the lobby and Dining Area. Our Room #302 smelled clean and pleasant. Faces Hwy 20 NE, not I-75 so quieter. There is an elevator. The Cleaning staff also very pleasant helpful and professional. It is truly a lovely smaller BW that when I come back up this way, I will be sure to stay again. The HOT FULL Breakfast incl the Sausage Gravy, Scrambled Eggs, Thick Belgium Waffles, Fruit, Yogurt, Bagels, Toast, Danish, Sausage, Juice and great Coffee is included in your stay. DELICIOUS!!!!!! Coffee also available all day. So this Best Western Allatoona Inn & Suites (aka BW Garden & Inn) I HIGHLY RECOMMEND. You won't be disappointed. Room also very clean. If an issue, I'm confident let mmgt know and they will assist you to resolve it. But it's a stay I will brag about to everyone in FL and friends around the country who travel thru here to FL. Thank you for a lovely stay, place of refugee from wrath of Hurricane Irma and for a BW my dad could try and rest thru all the worries and his health. God bless you!!!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Carol, It's great to hear that although you experienced a very stressful evacuation from Hurricane Irma, you found our comfortable accommodations at the Best Western Allatoona Inn & Suites to be the much-needed refuge you and your father had hoped for. It's wonderful to hear that almost everyone from our team were polite and cordial, and for those who were not, we sincerely apologize. Less than professional customer service is not acceptable, so your feedback is appreciated! Your report will be shared with our entire team as we look for ways to learn from this experience. Thank you for the five-star review, and we truly wish you a less stressful car ride when heading back home. Stay safe!

"Do NOT book this hotel. Worst property."

1
08/09/2017

Rooms are not clean, toilet was not flushing and was overflowing. Beds are not comfortable. For the price we paid, we could have got a Holiday Inn! Does not deserve a 2.5 star! This place needs major renovations.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Shiraz, Your feedback is valuable as it helps us continue to improve. We're sorry your recent experience did not live up to your expectations and that you felt it was not a good value. We have recently completed a full renovation of the property, so we're distressed to hear of your concerns and will look into each of them. If you're in the area in the future, we'd appreciate the chance to provide you with more acceptable accommodations.

"Fleeing Hurricaine IRMA - Great Experience at BW"

5
08/09/2017

Please look at previous page comment. EXCELLENT!! Very caring, professional, particularly clean, neat and orderly. DID NOT PRICE GOUGE during IRMA. And, I am sure they could have sold the room multiple times before we arrived around 1:00 - 2:00 a.m.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Adrian, We're honored that you allowed us to care for you during what must have been a particularly stressful time. It's wonderful to hear that you enjoyed your interactions with our friendly staff, and our compassion made this situation easier for you. We hope your loved ones and your property are safe and unharmed. It would be a pleasure to have you stay with us again under more pleasant circumstances.

"Very clean and well kept"

5
06/09/2017

We stayed here, on our way to Florida to attend a wedding. The location is hard to find, with it being nestled in by a gas station, but the grounds and the whole building are spotless and well maintained. Kudos to the owners. Other than a small snag checking in, our stay was perfect. Housekeeping did a terrific job, and the owners are super friendly and eager to ensure a good stay. We would reccomend this location .

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Harry, Weddings are such special events and we're proud you made us a part of your journey to attend this wonderful occasion. We're thrilled to hear that you were impressed by our grounds and friendly, efficient staff as we take pride in both our property and in making all our guests feel welcome. Please accept our apologies for any difficulties you had locating us and for the minor snag at check in. It's great that we were able to resolve it quickly for you and that your overall stay at Best Western Allatoona Inn & Suites was top notch. Should you pass this way again, we welcome you to stay with us.

"Great Place"

4
05/09/2017

Hotel staff was very friendly and eager to help. Property was clean and kept nice. Very well maintained landscaping! Pool was down already, but it was Labor day weekend. The hotel was full at check in, so all they had available was a smoking suite. Not being a smoker, it stunk. I also noticed something pretty nasty looking on the headboard. Besides that, everything was great and clean. It was nice to have a hot breakfast. Everything seemed to be newly remodeled and painted. Not a bad location. Just minutes away from downtown. Cracker Barrel is right down the road and a gas station is in walking distance. I will stay again if I'm ever back in the area!

"Great Location"

4
05/09/2017

Last minute decision to attend a tournament and not only did we find availability but a suite large enough for our family (5 mbrs) and accompanying luggage. Our only complaint is the exterior doors, which we missed when we reviewed the pictures before booking. Nice quiet area with quick access to the interstate, food, and hospital. If we're in the area again this will be our hotel of choice.

"Base Camp for Tournament"

4
05/09/2017

Not big on hotels with external facing room doors, but this was a nice experience. The price and location were almost perfect when booking for a holiday/football weekend. No complaints from us. We were able to reserve a large suite which accommodated my family of 5 easily. Also of note is the early hours for the provided breakfast on the weekend.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Joseph, We are elated to read your positive review that our convenient location, spacious rooms, and early breakfast hours all contributed to a wonderful experience at the Best Western Allatoona Inn & Suites during your football weekend. We hope you enjoyed a fun tournament! We thank you for being our guest and hope you will choose our hotel again should your travels bring you back for another tournament. Take care!

"I Love Best Western Hotels"

5
01/09/2017

I have always tried to stay at a Best Western Hotel when we are on the road......I have never had a problem with any of these hotels...the service is excellent, the rooms are always clean and I love the breakfast that they give you. The beds and pillows are great for getting a good nights sleep!!! We enjoyed the pillows so much we actually bought six of them !!! I would always recommend Best Western to anyone looking for a reasonably priced hotel that gives you exceptional service and comfort !

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Patricia, Your enthusiastic recommendation of Best Western Allatoona Inn & Suites brightened our day! It fills us with pride to know that we provided you with the clean, comfortable accommodations, wonderful service and delicious breakfast you've come to expect from Best Western. We hope the rest of your travels were enjoyable as well. Your warm compliments mean the world to us. We're honored by your continuing loyalty to our brand, and we'd be privileged to host you again.

"Excellent Value"

5
29/08/2017

We stopped in for an overnight...beds were comfortable, room was clean and spacious, and in the morning the free breakfast was very tasty. We had zero complaints and would definitely stay here again. We checked reviews before booking and there were some mentions of highway noise (not surprising since it's near I-75) but we didn't hear a thing.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for stopping by for the night! We are glad that you had a quiet, clean, and restful visit. Our breakfast is key for helping our guests get recharged and back on the road! It is great to know that we could give you the excellently valued stay that you deserved and we hope to see you again at the Best Western Allatoona Inn & Suites when you are back in town.

"Wonderful hotel and hot breakfast. Great value!"

5
10/08/2017

Husband stayed here last year when he went North on a motorcycle trip and was very impressed. This year, we were going to try to get further along on the trip and I suggested we stop here. He thought we could get more miles in but then changed his mind as he knew it would be a great place to stay. I was excited to get to stay here this year. Was not disappointed. Was as good as he said.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Motorcycle trips are always a wonderful time. Thank you for allowing us to be part of the memories created on your most recent adventure and for the rave review. We're happy to hear that you enjoyed your stay and that it lived up to everyone's expectations. If you make the trip again, we'd be honored have you stay with us at Best Western Allatoona Inn & Suites.

"Greatly Cared For Property!"

4
07/08/2017

We stayed overnight at Allatoona Inn & Suites with 2 rooms on a fam trip. We were so pleased with the cleanliness of this property that I went back in to thank the manager, Dave Patel, the morning of check out. We thoroughly examine everything prior to ccupying rooms because of frequent uncleanliness found at other locations over the past few years. This cleaning crew did fantastic prior to our arrival!! That really means a lot to us after traveling all day, and putting our kids into rooms. The additional care given to the exterior landscaping was a pleasant confirmation as well. Breakfast had all kinds of options and fully stocked up even until closing time. It's obvious this crew cares about what they are doing. Location was perfect right off I-75 too.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Michael, What a pleasure it was for our team to read your wonderful review of our Best Western Allatoona Inn & Suites. Dave and our whole team are delighted that you enjoyed your stay in two of our renovated, clean, and comfortable rooms. We will be sure to share your compliments with our housekeeping department. We are glad you liked your delicious complimentary breakfast. Our complimentary hot breakfast offers many tasty and healthy options. Thank you for your feedback regarding our grounds, our team makes every effort to provide our guests with the best lodging experience possible. If your travel plans bring you back to the area we would love to have you stay with us again.

"Very Clean and Comfortable"

4
07/08/2017

This hotel is basic, but the customer service is excellent, very friendly staff. It's clean and comfortable! The rooms were also a nice size - some extra floor space. Breakfast was very good. Would definitely stay here again!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Lynn, Thank you for writing a review of your recent stay with us at Best Western Allatoona Inn & Suites. We are glad you enjoyed our free hot breakfast and your clean and comfortable, spacious room. Our team is very happy that they were able to provide you with the friendly, excellent customer service you deserve. During your next visit, we hope to provide you with an even better stay.

"It was okay"

3
06/08/2017

Our stay at this hotel took place during a recent trip to Mount Rushmore from Fort Lauderdale with my elderly parents (88 and 89) When we arrived at the hotel, no one was present. There was no sign indicating when someone would return. By the time the clerk came back from getting his dinner there were three parties waiting. This was approximately 9 PM. They did not have our reservation even though we had reserved in November. He found our reservation and we settled my parents and finally us. My parents needed a handicapped accessible room. This room was barely accessible. There was barely room for my father's motorized scooter. The shower had a bench but it was not low enough and my father had problems getting in. The room was basically clean, but it was a little shabby.and there were pockets in the bathroom that were not as clean as it should be. Breakfast was adequate. The waffles were good.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Mirra, Thank you for staying with us on your recent family vacation. We apologize for the confusion at check-in and will speak with our front desk staff about professionalism at all times. Please accept our apologies for the challenges your parents experienced in their handicapped accessible room. Your feedback will help us improve these conditions for future guests. We're also sorry to hear that you found some places less clean than you'd hoped; we will look into our housekeeping practices so that it does not happen again. It's great to know that you enjoyed the waffles and it is our hope that you enjoyed Mount Rushmore as well. If you're in the area again, we'd be grateful for a chance to provide you with better accommodations.

"Great Stay!"

5
05/08/2017

This is one of the best I have stayed at in the past few years. Wonderful staff, clean rooms, everything in working order. Location is close to the interstate but I do not hear any noise inside the room.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We're very happy to impress! Our guests deserve the best, and our recently modernized property and lovely staff means that we can deliver. It is great to hear that despite our location near the interstate you were able to have a quiet and restful stay. Our convenience in location doesn't mean sacrifices in comfort! Should your travels bring you back to the area, pay us another visit at the Best Western Allatoona Inn & Suites!

""Excellent property""

5
24/07/2017

Well maintained property. Nicely located and quite busy. Best quick and efficient check-in I've gone through. The room smelled great, it was very clean and the AC unit worked perfectly. They have natural body wash, shampoo and conditioner products in the bathroom. The bed was high and comfortable, as were the pillows. The TV, cable and Wi-Fi were great...no issues. Plenty of parking and breakfast was great as well. We stayed in a room towards the front, 1st floor. Very nice place to stay at.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Nellie, We love positive and friendly reviews like yours! It sounds like your visit to the Best Western Allatoona Inn & Suites was just the experience you needed. We're glad to know that, despite our peak activity, you still had a quick and friendly check-in process. Guest comfort is our number one priority, and we are delighted that all the aspects of your accommodations were as you expected. We also know how important good wi-fi is, and we're happy that it was working speedily as usual! Should your travels bring you back to the area, pay us another visit!

"Best Western Cartersville"

2
14/07/2017

Mr. Patel needs to hire more employees to manage the hotel properly. The bed was old and you could feel the box springs. The room was not adequately cleaned daily. The toilet bowl had a poop stain on it at arrival which tool two days to address.

dharmkavita, Front Office Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for taking the time to post your review and concerns, in regard to your recent stay at our property. We do apologize for any inconvenience during your stay and will be taking up all issues with management and staff. We greatly appreciate your choosing our property and look forward to seeing you again.

"Patrice is wonderful!"

5
09/07/2017

My husband and I are near the end of a 7 week motorcycle trip across the country. Due to our many stays at Best Westerns I received a $60 coupon in my email. Patrice at the front desk was unable to redeem it at first after several different efforts and I decided to sort it on in the morning. About an hour later Patrice called to say she figured how to have the Best Western system accept it and she issued the appropriate credit. The management staff is fortunate to have an employee who will go over and above. It is rare to find someone as helpful and diligent as she.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Lynne, That is an incredible journey! We're happy to be a part of it! We are also very thankful for your kind words about Patrice. We are lucky to have her, and her help with your credit is just one of many times she has gone above and beyond! Should your journeys bring you back our way, on a motorcycle or otherwise, stop in and pay us a visit! We would love to serve you again at the Best Western Allatoona Inn & Suites.

"Best Rest Best West Western"

5
09/07/2017

Very clean room, comfortable king size bed. Courteous and helpful front desk. Breakfast incudes scrambled eggs, link sausages, gravy, biscuits, waffles, dry cereal. Easy on, easy off I-75 Atlanta to Chattanooga.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Royce, Thank you for choosing the Best Western Allatoona Inn & Suites and taking the time to share your five-star review. It is fantastic to read that you had a restful stay and you found our accommodations clean and comfortable and our staff welcoming and accommodating. We believe that it is important to start your day with a hearty and healthy breakfast, so it is great that you were able to take advantage of our complimentary, hot breakfast. It would be wonderful to see you again soon!

"Customer service extraordinaire!"

5
08/07/2017

Steve Breeden, Guest Services, at Best Western Allatoona Inn and Suites was our hero. On a recent trip we were on a 12 hour road trip. 3 hours oh sitting in Atlanta traffic. Last pet friendly room had just been rented. We were on the parking lot looking for another but as usual there was too much info on the net. We were on the parking lot looking for another when Steve can out he had rearranged another reservation and had a room for us. That was real compassion. Thank you from an exhausted family. You're the best!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Don, We're touched by your glowing review of Best Western Allatoona Inn & Suites. Being a pet-friendly property is a pleasure, since we know many guests like to travel with their furry friends. Steve is a great asset to us in Guest Services. He delights in going the extra mile to make everyone's stay wonderful. We'll certainly commend him for his outstanding service. It will make his day to be acknowledged for his assistance to you after your exhausting drive. We trust that the rest of your stay was enjoyable. Many thanks for your warm praise, and we'd be honored to host you again.

"Excellent"

5
25/06/2017

Property appears to be recently updated. Very spacious and nice rooms. Beds were comfortable. Staff was friendly & helpful. Breakfast was good and hot although not as many offerings as some other Best Westerns I've visited recently (no meats). Convenient to our event. No complaints at all, will definitely choose again when I'm in the area.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Mike, Your wonderful review of Best Western Allatoona Inn & Suites made our day! Thank you for noticing our recent renovations. We're delighted that our spacious, updated, comfortable accommodations and friendly service met all your expectations. Although you might have preferred a few meat selections at breakfast, we're happy you found other tasty options to start your day. It's also great to know that our location was convenient for you. We hope your event went well and we greatly appreciate your warm praise. It would be an honor to host you again.

"Safe, clean, well priced overnight stay"

4
25/06/2017

On our way to Florida, we had to book a night halfway through our trip. We usually make the stop south of Atlanta, but we were just not up to driving through Atlanta at 7 pm on a Friday night, so we located two rooms here at a good value. It is apparent that the ownership is maintaining the property well, well landscaped and overall clean. At check-in the desk clerk was very friendly, efficient and knowledgeable. There is a gas station next door that my daughter and her friend walked over to get ice cream. There are plenty of restaurants to pick up food or sit down and eat at. As far as the rooms, our King room was perfect. The girls noted some smoke odor in their non-smoking doubles room upon arrival but we did not feel that we needed to request a different room prior to going to sleep. Upon wake up the girls became more aware of the smell, it is my fault for not requesting another room right away as I am sure the management would have obliged. We reported the smell the next morning. I would recommend this as a good stopover for those traveling. I did see that the price swings quite a bit on the rooms as we did not choose to stay here on the way back due to the higher pricing the following weekend. Just another note, the rooms we stayed in were in the front of the Inn and were quiet. We had walked out to the back of the Inn to see the pool and there is some noise from the highway behind the Inn. I do not know how that impacts the back rooms but our rooms were quiet.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for coming to see us at the Best Western Allatoona Inn & Suites. We're thrilled that we could provide you a restful stop along your journey. We're excited that you appreciated our well-maintained facade and accommodations, our friendly and knowledgeable staff, and our convenient location. We are, however, sorry to hear that your family experienced a small issue of odor. We do, as you noted, encourage our guests to report their concerns to the front desk so that the problem can be addressed quickly. On your next trip down to Florida, we hope you consider us for another stop. We'd like to make your next stay even better!

"Great stay!"

5
16/06/2017

Well maintained exterior and interior- rooms clean and quite For those travelers not likely exterior corridors - this would not fit your need- Whoever everything else is great. They will confirm room preference during check in Breakfast is Hot- Internet was fast Great stay- would defiantly book again

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thanks for letting us know about your spectacular visit and sharing some useful info for our future guests. We are thrilled that Best Western Allatoona Inn & Suites offered you all that you needed for your trip to Cartersville and that you appreciated our breakfast offerings and speedy internet service! It is great to know that you hope to return to stay with us again in the future! We are grateful for the positive feedback and look forward to seeing you again when your travels bring you back to our area!

"Great hotel!"

5
12/06/2017

This is a great place to stay. The rooms are clean and the staff friendly. It's located in a great area with restaurants and some shopping close by. The noise from the highway was minimal. I would recommend this to anyone looking to stay in this area.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thank you for your glowing five-star review! We appreciate your kind feedback. We are pleased you enjoyed your recent stay and all that we strive to provide, including clean and cozy accommodations, helpful, southern hospitality, central location to restaurants and attractions, and amenities that offer the conveniences of home. We appreciate your recommendations to our future guests and look forward to hosting you again the next time you visit our town!

"Clean overnight stay"

4
08/06/2017

My family and I stayed here for one night on our way down 75. It was convenient to the highway, though the layout of the parking lot was different - we had to go through the gas station next door to get to the hotel. The staff was friendly and the rooms clean. Our room had one king size bed and one queen size so it was larger than most hotels. The breakfast was a standard hotel continental breakfast and the area was clean and had plenty of seating. I would stay here again if ever in the area.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Cynthia, We're happy to have made your overnight stay at Best Western Allatoona Inn & Suites so pleasant! It's great to know that our easy access to I-75 was so convenient for you. We're delighted that you enjoyed our clean, spacious, recently renovated accommodations. It was our pleasure to provide you with a tasty breakfast in our roomy dining area before you hit the road again. Many thanks for your warm praise, and we'd love to host you again.

"Good place to stay while passing through."

4
04/06/2017

Clean, friendly, and convenient! My only two complaints are that it's not conducive to trailer parking (but the staff went out of their way to accommodate us) and the mini fridge was super loud in the room.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Erin, Thank you for taking the time to provide feedback on your stay at Best Western Allatoona Inn & Suites. We are pleased you found our recently renovated property to your satisfaction and that our staff were able to accommodate your parking needs quickly! Please note that any time a maintenance issue arises we encourage our guests to notify a staff member so that it can be addressed immediately. The comfort of our guests is our highest priority! We hope you will visit us again soon!

"Good Hotel"

4
04/06/2017

Nice hotel, clean, easy check in & out, pool small but served purpose, breakfast was good sausage, eggs biscuits gravy, liked shower soap dispenser idea but came off wall couple times, overall good experience would stay again

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Troy, Thank you for letting us know about your recent stay. We strive to provide relaxing and clean accommodations, amenities that mirror the comforts of home, and an exceptional level of service. We're thrilled we could meet your standards for all three! We apologize for any inconvenience the soap dispenser caused and we will speak with maintenance to ensure it gets quickly fixed. We're also happy your morning started off right with a delicious breakfast. Please come back again the next time you're in our area.

"No complaints"

5
31/05/2017

Everything went well got a sale price on the room which was clean breakfast was great. Def recommend quite area no highway noise. Gas station next door is walking distance from where you park your car. Nice stop surrounded by the mountains.. would stay again

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We appreciate your recent feedback! We too love the view and the quietness of our location next to Pine Mountain. We are happy to hear you thoroughly enjoyed your stay as well as our competitive prices, the breakfast, and the local amenities. We look forward to your next visit! Thanks again for the review!

"Several stays"

4
29/05/2017

I've stayed here many times through the years. The owner & staff are always pleasant & helpful. The room has always been clean & comfortable. Breakfast never disappointed, in fact, better than most. I'll stay here every time I'm in the area, & the price is right.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Keith, What a pleasure it is to read such wonderful praise from a returning guest. You pay us the highest compliment by continuing to choose the Best Western Allatoona Inn & Suites. Our team has always been committed to making everyone's stay memorable. Our focus on value means that we always provide pleasant and helpful service in a clean and comfortable setting for the right price. We wish you happy and safe travels until we see you again.

"Awesome stay"

5
28/05/2017

Our room was clean, spacious, internet service was good, price was affordable, accepted AARP, front staff were very polite. Easy access from the interstate and breakfast was hot and a good selection of hot and cold foods.. Would definitely stay there again on our travels thru there.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Marge, Your glowing review of Best Western Allatoona Inn & Suites made our day! We're delighted that our affordable rates fit your budget, and we're always happy to accept AARP. It was our pleasure to provide you with spacious accommodations and courteous service as well. We believe in making sure our guests have a hearty breakfast, and we're flattered that you enjoyed our tempting selections. It's also great to know that our easy access to the interstate was convenient for you. Many thanks for your kind comments. We're honored that you'd choose to stay with us again when passing through town, and we look forward to your return.

"Good but not that good and very noisy"

3
27/05/2017

We stayed at this hotel from May 20th till May 25th in room 208. We always ask for a quiet room when we make the reservation. At the check in we asked if it was a quiet room. The response was: I do not know, the manager determines the rooms. At the front of this hotel you have the Highway 20 and at the back the I-75. We got a room in between. Be aware you will hear the noise of the traffic. The hot items are every day the same. We asked if they could present bacon instead off sausages, they told us they will serve every day the same. So way put a sign on the desk that if something is not up to your expectations they will try to fulfill them, if you already know that you will not do so? The corridors are not regularly cleaned. 3 out of 5 days the pecan shells were not removed, nor the cigarette tips.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Amarillis, We appreciate your feedback regarding your stay with us. It's understandable that you were hoping for a quiet environment during your stay, especially after mentioning this to our staff. We truly regret any noise that disturbed your rest. Cleanliness is extremely important to us, and we sincerely apologize for any issues you noticed that were not in keeping with this standard. We'll certainly discuss this with our housekeeping staff. A variety of breakfast choices is certainly desirable, and we're sorry that your request for bacon could not be accommodated at the time. It is always our intention to live up to our promise to attempt to meet all expectations, and we're disappointed that you felt we let you down. Your constructive comments will enable us to improve, and we'd love a chance to make it up to you.

"Awful Experiance"

1
25/05/2017

This hotel was awful. We received a complaint from front desk within 5 minutes of being there. We were told a guest had complained about children running. It was 7 pm and our room was above the front desk, not another guests room. So the only person who could complain was actually staff. The hotel has outdoor access to rooms only, which is extremely disappointing and wasn't noted anywhere when we booked. The breakfast options were unappealing and there was very little to choose from. We would have been better off going to a McDonalds.

dharmkavita, Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
I am sorry, we have our property picutres interior and extieror on all websites accross the board. We have not falsed advetise about the exterior entrances. I am sorry.

"Best Western Allatoona Inn & Suites"

4
17/05/2017

Accommodations were nice, but watch out if you are pulling a trailer. Because of the location of the hotel, the entrance and parking don't allow for much room. They do have signs posted to keep people from getting stuck in the parking lot.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Daniel, We are grateful for your input of your recent experience with us. Hopefully, you saw the signs in the parking lot and didn't get stuck! We try to make it evident to all our guests before entering the parking lot. Thank you for your compliments to our comfortable rooms. Should your travels bring you back this way, we would love to host you again. Now that you know what to expect in the parking lot, we are certain your next experience will be even better than the last!

"Watch The Sheets"

5
15/05/2017

This is a great place to stay with one exception. The fitted bottom sheet on the kink beds does not always fit. It comes loose during the night which means you either live with it or get up and try to fix, which does not work. If you can get past the sheet, this is a fine place to stay.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Arthur, We know how important it is for our guests to enjoy a restful night without disturbance of any kind and we are sorry that you had an issue with the bed linens. We would like for you to know that this is not a normal occurrence and we will be checking in with our housekeeping to see how this might have happened. It is great to know that the sheet issue did not cloud your entire stay and that overall, you were pleased with our accommodations and service. We hope that your travels will bring you back to stay with us again and, of course, if there is anything that we can do to make your next visit even more enjoyable do not hesitate to let us know!

"Nice place"

4
13/05/2017

Spent one night, location is very convenient to highway, but not too noisy. Pleasant staff. Nice room About 2 miles from restaurants. 3 story building, with elevator. Room on ground floor had sitting table with 2 chairs and king bed as requested. Apparently upper floors have a couch instead. of chairs.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Thanks so much for your thorough feedback and great info for our future guests! We are pleased that your stay was peaceful and that you enjoyed our staff and accommodations. We are pleased to know that we were able to accommodate your room preference request. We hope that we will have the opportunity to host you again in the future!

"Beware of Lurking Smells"

1
08/05/2017

I would not recommend this hotel to anyone. 3 main issues. 1. Smoke smell in non smoking Room 2. Dog Urine smell in room 3. Dried Urine on the toilet seat. Actually check right out of this hotel and drove to Atlanta for a better room.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Chris, Thank you for taking the time to share your candid feedback. We are so sorry this experience took place while you were with us. This is not the typical guest experience and we're certain this was not what you expected. As we have recently completed a full renovation of our property, we are deeply concerned with your report of any lingering, unusual odors. We will discuss your constructive criticism with our housekeeping team to ensure every detail in our rooms is receiving proper attention. We hope that you will give us another chance if you are ever in the area again so you can see all of your feedback implemented.

"Just keep on driving people...nothing to see here."

2
28/04/2017

Putting lipstick on a pig.....that all I have to say really. Would never stay here again. Way overpriced!!!. Bathrooms were gross and you have to drive through a gas station to get to the hotel. I would say you get what you pay for, but not here. Even though they may have recently made an attempt to improve the place with room remodels, the place is still a dump. Like I said.....lipstick on a pig.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear James, Thanks so much for taking the time to offer us your valuable feedback. It is very disappointing to learn that you were not pleased with the condition of our accommodations since we have recently completed a full renovation of the property. We are always looking for ways that we can improve our guest experience, and we would welcome anything else that you could share. We would love the opportunity to have you visit with us again in the future so that we might offer you a stay that is more in line with your expectations.

"Just an overnite"

3
27/04/2017

Was tired and stopped for an overnite. Stayed here last year and were not going back cause of the traffic noise. But we ended up at the same place and asked for a room in the front. That made a huge difference. Not a great location. Check in and lobby/breakfast area was nice. The room was not super clean and stairwells and corridors had cig buts and empty chip bags. If that doesn't bother you than don't worry about it . Not up to par compared to the many other BW we have stayed at. The bed fitted sheets would nit stay in place, which made for a not too comfortable sleep. The shampoo dispenser was empty, which you find out when you are in the shower. Breakfast was average. We have stayed at many others with better value for your dollars. In my opinion it is just below average.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Ghi, Thank you for leaving some feedback on your stay. We're glad that you came across us during your travels. We're sorry to hear that there were some issues that had a negative impact on your experience. While we are glad your room was quieter this time around, we apologize for the condition of the corridors, as well as the empty shampoo. We will share these comments with our housekeeping team to ensure there are no more oversights in these regards. Should you find yourself in the area again, we hope to be given another chance to deliver the quiet stay you enjoyed, along with a well-equipped room and clean accommodations.

"Baseball Fans"

4
24/04/2017

We stayed here for a youth baseball event. Easy access to Lake Pointe Sports Complex. Room satisfied our needs for sleep, shower, and breakfast. Our youngest was a little disappointed that the pool wasn't opened yet but it must not have been warm enough yet.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Kirk, We are glad to hear that our property was able to meet your family's needs during your stay. We are sorry to hear that your youngest was disappointed by our pool closure! Unfortunately, our pool is seasonal and is open only when the weather is warmer. Thank you for choosing to stay at Best Western Allatoona Inn & Suites during the youth baseball event. We hope to see your family again if your travels ever bring you back this way!

"Perfect for Baseball Trip"

3
24/04/2017

This location is perfect for baseball weekend out of town. Great location to all fields in the area. If your looking for a great location to food, fields its the perfect spot ! Room was clean, beds were comfortable!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Katie, At Best Western Allatoona Inn & Suites, it is our aim to deliver clean and comfortable accommodations all at a great value. We are thrilled to know that not only did you enjoy a great night's sleep with us, you also had an excellent baseball weekend. We are happy to have provided you a nice weekend getaway, and we hope this means that you will come back to visit us in the near future. Please do not hesitate to contact us directly to let us know what we can do to make your next stay even more enjoyable. Thanks again, Katie, for your feedback.

"Great Stay"

5
24/04/2017

This stay was on the way home and a great place to stay for awhile !! We will definitely stop again ! Close to the interstate it is an easy off, easy on access ... ! Great restaurants in the area too make it a Bonus Stop !

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Gary, We realize how important it is to find a nice place to stay that helps break up a long trip home. We are happy to know that Best Western Allatoona Inn & Suites was the perfect location for your trip. It was our pleasure to provide a great place to stay for a while, and we are honored to know that you will definitely be back to stay with us. We are also happy to see that our proximity to several great dining options made it easy to find the right meal choice for you. Thank you again for your wonderful review, and we are already looking forward to your next visit.

"Overall Rating"

3
13/04/2017

It was late,and my husband and I were on our way back from vacationing in Fort Myers,FL. After more than 8 hours of drive, we decided to stop for the night. We didn't have much money left on us,so we were looking for something less than $100. We saw the Best Western billboard,and decided to try there. It was a little more than what we were expecting,but we paid it anyways. It could've been better if prices were more reasonable.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We are so pleased that we could offer you a night of rest and a reprieve from a long day of travel. We understand how important it is for travelers to find overnight accommodations that are both affordable and convenient. We are sorry that you found our prices to be slightly higher than you would have hoped. Despite this, we do hope that you found our newly remodeled property to be pleasing and comfortable. Thank you for sharing your thoughts with us! It would be our pleasure to have the opportunity to host you on another visit in the future if your travels bring you this way again!

"Good place for a quick stop"

3
02/04/2017

Good location just off the expressway. The room was tired and the bedspread had a hole in it. The internet was slow. The front desk person did give us a great place for dinner, that was so good! The Original Steak & Rib House was excellent!

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We are so happy to know that you enjoyed our recommendation of the Original Steak & Rib House! We are also pleased to know that the proximity of our hotel to the expressway made your trip easier. We do apologize for the issues you experienced with the condition of your room and Wi-Fi. Please know that we always have staff available to help resolve these concerns when they arise. Thank you again for taking some time to let us know about your stay, and we would love to welcome you back in the near future.

"Good stay"

5
31/03/2017

Room was clean and comfortable.The furniture was updated and nicely decorated.the staff was friendly and nice. Good food selections for breakfast.Food was hot and tasty.Kitchen area was clean and well stocked.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Krystal, We loved receiving your marvelous review! Thank you for noticing our updated décor. We recently completed a complete renovation of our property, and are delighted you enjoyed our new look and clean, comfortable accommodations. Providing you with friendly service and a hot tasty breakfast to start your day was our pleasure. We'll be sure to pass your compliments on to our entire team. We thank you again for the positive feedback and would be honored to have you visit us again.

"Great room but skip breakfast"

4
30/03/2017

Selected this BW based on location off I-75 and the corporate rate I was getting. Room was clean and obviously renovated. There were a lot of outlets available (although one was based on the main light switch - glad I caught that). The breakfast was a big disappointment. Biscuits were cold. Gravy was lacking flavor. Egg patties were average. We were better off getting breakfast elsewhere. I would stay again if driving through the area, but I would not stay for breakfast.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Hearing we may have the privilege of seeing you again during future travels is exciting news! Though we met your expectations for cleanliness and comfort, we are saddened to learn your experience with our breakfast was not as satisfactory. We appreciate your recognition of our renovated rooms and available outlets. Next time you come to visit us, be sure to let our breakfast attendant know if anything is not properly heated. Thank you for your complimentary review and for choosing Best Western Allatoona Inn & Suites.

"Best Western Allatoona Inn ans Suites"

5
30/03/2017

This motel is a nice location to stop for a night. A little difficult to find where to turn into parking lot coming from Hwy 75 but worth it. Goot places to eat not far from motel. Breakfast has toppings for waffles.

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
Dear Thomas, We appreciate your feedback of your recent visit with us. Though you had some trouble finding us initially, we are glad our location provided a convenient place for a stopover during your travels. Now that you know where to find us, we would love to see you come back again! It would be a pleasure to host you once more. We will be sure to keep the toppings for waffles available.

"Home away from home."

5
29/03/2017

My company opened an office here 3 years ago. I've been staying here Monday thru Friday or Saturday almost every week. Good owners and staff. Love the Directv along with the big tv's. Hope everyone enjoys their stay

FrontDesk_GM, General Manager at BEST WESTERN Allatoona Inn & Suites, responded to this review
We're so touched by your positive review! It makes our day to know we help make your extended business travels more pleasant. We're also pleased that you enjoy our large TVs and satellite channels so much. Sounds like a great way to relax after a busy day! We'll be sure our entire staff reads your kind comments. With so many options to choose from, we consider it a high compliment that you continue to choose Best Western Allatoona Inn & Suites. It will be our honor to continue to host you.

"Comfortable"

4
27/11/2016

Great stopping point after making it through Atlanta traffic on route 75. Bed was very comfortable and room clean, very basic. Continental breakfast was nothing to brag about but a good place to grab a coffee and a quick bite.

"Newly remodeled "

4
04/11/2016

This location is just north of Atlanta, GA which is a great stopping location coming up from Florida after fighting through the big city traffic. It's conveniently located right off the I75 freeway. This hotel has been recently remodeled and the lobby, bkfst area and rooms are all new. The reception clerk was over the top friendly and helpful in everything including dining options. Wi-Fi worked great and the room was surprisingly quiet. This will definitely stay on our list of favorites.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking the time to post your review. We appreciate your taking the time to inform other travelers who might be looking for a great nights rest. See you again soon.

"Clean and friendly"

5
31/10/2016

Room was very clean,and the clerk was very friendly and informative. We had a rear room with the interstate somewhat close but just slightly noisy. Beds were very comfortable and the overall room was clean. Staff was very informative and friendly. Only drawback was the entrance thru a gas station

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking time out to post your reviews for other travelers. We appreciate your choosing our property for your overnight stay and look forward to seeing you again soon.

"Very Pleasant Overnight Stay"

5
25/10/2016

We rolled in late due to an accident on I-75. The staff checked us in quickly and efficiently, and we got settled in. I had to check in with work for messages, and the internet worked just fine. Our room was quiet and clean, and sleep came easily. The next morning we had waffles and rolls - the area is nicely done - and continued our journey. Note: If you get there after dark, you have to turn in at the gas station to get to the motel, but no biggie.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review for other travelers to read. See you again soon.

"Good basic accommodation"

4
17/10/2016

Room was basic but clean. They have signs saying in you want to reuse towels to hang them up. In spite of doing this, the towels were replaced each day. The free breakfast was okay. I would stay at this property again in the future.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking time out to post your comments and reviews. See you again next time.

"Quick stop"

4
14/10/2016

Coming home from a trip, the GA visitor center announced there were no rooms from Atlanta to Florida so we found this BW. It was very nice. The manager was plesent. The room was clean, TV very good, beds were clean and comfy. For one night, it was great.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for staying at our property and posting your review for others to read. See you again soon.

"Pleasant stay"

4
11/10/2016

Pulled off I-75 after a day of driving, not expecting much -- but what a pleasant surprise! The pet-friendly rooms were updated, quiet, clean and comfortable (we loved the large TV and sanitized remote control!), and the desk clerk was friendly and helpful. Will definitely stay again!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate your taking time to post your review. Thank you for choosing our property for your overnight stay. See you soon.

"great service"

5
10/10/2016

loved our stay we were pleased the hotel was so nice ! it was exactly what our family needed ! good breakfast, choices, nice easy access to main street and very close to Altoona ! we will choose this hotel every time the offer is avalible!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your comments pertaining to your recent stay. We appreciate your staying with us and look forward to future stays.

"Great Place to Stay!"

5
25/09/2016

Pulled off I-75 after a long day of driving, just looking for a place to rest our heads. What we found was an extremely friendly and helpful staff! We caught them as they were changing shifts, but they still went out of their way to accommodate myself and my wife. They engaged us in friendly conversation, made sure our needs were met, and settled us in a great room! They are also military friendly, I would definitely stay here again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for choosing our property for your overnight stay and also for taking the time to post your experience. We look forward to seeing you again real soon.

"More than a pleasant surprise!"

4
25/09/2016

Picked this one off of reviews and so glad we did. First the basics: Super clean! Jim, the desk person, was so excited about the renovations they had completed that he gave us a mini-tour of the common areas after check-in. I asked if the hotel had just been built, he said, "It's sixteen years old!" Total surprise to be because it looked new. Bed very comfortable. Although it was right off the highway had no issues with noise. Room was larger than I expected with plenty of extra lounging area. This will go on our "stay again" list.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Happy to hear and read about your most recent stay at our property. Thank you for posting your review for other travelers. See you again.

"Southern hospitality"

5
25/09/2016

staying in a Best Western in Cartersville , Ga. A very clean room and property, front desk clerk ,Jim was very hospitable and polite, also a do friendly I have stayed at a lot of BW across the country and they are always very good motels for a good price

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate your taking the time to post your reviews for other travelers to read when researching for their trips. Looking forward to seeing you again.

"Good stay "

5
25/09/2016

Good place to stay. Room was very clean and recently refurbished. The bathroom was excellent. Bed was comfortable and staff very friendly. Free breakfast was good too. Waffles, biscuits and gravy, scrambled eggs, of course cereal, rolls, etc. I would stay again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your comments in regard to your most recent stay. We greatly appreciate your loyalty and look forward to seeing you soon.

"Poor security"

2
16/09/2016

Was robbed because of poor door operation, enough said. Older facility. Breakfast and lobby areas are small. Staff was indifferent about questions I had. The one that was there when we were trying to check out but couldn't because we were robbed was very nice and helpful. Even if hadn't been robbed, would very likely not stay there again in the future.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We would like to Thank You for taking the time to post your review for other travelers to review. While we do want to again apologize for the incident that took place, it does give us a chance to remind other travelers that "no matter" where you stay to please be aware of your surroundings. Upon review of security footage, we would also suggest that when unloading or loading your vehicle, you secure your room door by "pulling" it shut so that your belongings are not in plain view. The times in which we live are "everywhere". We do have security cameras and a complete recording of your incident and the matter is being handled with authorities to the fullest extent.

"hilarious desk clerk made our day"

5
10/09/2016

After a long day we needed this hilarious desk clerk's humour! Oh, and the Hotel was great too! I only wish that they had hot breakfast that was NOT microwaved! Other than they, it was great! A rated We will definitely stay there again!

"Decent location, great price, clean room"

4
10/09/2016

I spent the weekend at this hotel so I could play in a roller derby tournament. I needed someplace cheap, convenient, ssfe, and clean. This place fits the bill! No frills, but the service is great, and all my other criteria were met quite nicely. I will definitely stay there again!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate your taking the time to post your review. We look forward to seeing you again soon.

"Great Place to Stay! Comfortable and Affordable"

5
09/09/2016

When I come back to Cartersville, GA I plan on staying here again. The rooms were updated, clean and comfortable. The staff was friendly and accomodating. The rooms were very reasonable and the breakfast was good.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your reviews and comments. We are pleased to know that you will consider our property as your home away from home when travelling. See you soon.

"Very Constant"

5
06/09/2016

We have stayed at this hotel a number of times traveling to and from Florida. We find the staff excellent, the rooms clean and inviting. The hotel is right off the Interstate and has a number of locations around it to eat.. We prefer the Chinese Restaurant in the Walmart Plaza right down the road.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Once again, we are very pleased to see that you have taken time to post your review for other viewers. Your loyalty is greatly appreciated and we know we will see you soon. Thank you.

"nice place to stay"

4
29/08/2016

We stayed there on vacation travel. Hotel is convenient to the interstate and close to gas stations and fast food restaurants. The hotel was freshly painted, the rooms updated, and overall looked well maintained. Noise was not an issue even though our room was on the front of the hotel. The breakfast area was somewhat small but nicely renovated, very nice looking. Our room did have a small table in it which was quite wobbly due to loose legs. I advised the hotel staff about it the next morning and they advised they would take care of it. Overall our experience with the hotel is indeed positive and we would stay there again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your reviews, regarding your most recent stay with us. We value your loyalty and look forward to seeing you again soon.

"Just taking a break"

4
28/08/2016

The hotel was off the interstate, about 1/2 mile, which was perfect! Nice and quiet. Restaurants were near by. Gas station next door. The hotel room was clean & nice. The breakfast was good too. The outdoor pool could use a little help. But my teenager was entertained by the desk clerk, Jim Ellington! Very helpful & knowledgable of the area! Good sense of humor too. Thanks Mr. Ellington!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We were please to hear that your stay was Nice and quiet. Thank you for taking the time to post your comments for other travelers to read. See you soon.

"Great Stay"

5
27/08/2016

We had a great stay and really great service from Jim at the front desk, both when I booked the room and when we checked in. The room was clean and had everything we needed, and the hot breakfast was very good also.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking the time to write your review and patting Jim on the back. Thank you for your loyalty, we look forward to seeing you again.

"Excellent Facility"

5
26/08/2016

This facility is everything you need during travel. The staff are friendly and helpful. The maintenance of rooms is excellent. There are several places close by to eat, Cracker Barrel, Shoney's and of course, the breakfast provided by the facility. The stop is refreshing on a long trip !

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post such a great review of your stay. Looking forward to seeing you again soon.

"Shower didn't work"

2
24/08/2016

very disappointing with ready to bath...and the shower did not work. Water would not come out of the shower head. There was no offer to repair or to discount my stay. My primary purpose was to have a place to shower and refresh...and i could not take a shower. Certainly affects my comments.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

"Average to very good."

3
22/08/2016

The room and hotel was clean and comfortable. The best thing was the bed. Very comfortable. The worst would be the taxes and fees tacked on the bill. 67 dollars for one night ended up being over 80. That and the coffee makers in the room are kind of cheap.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We just want to say "Thank You", for taking a few minutes out of your schedule to post your review for other travelers. See you again soon.

"Great nighttime clerk"

5
21/08/2016

We (3) checked in late one night on way to Florida. Requested 2 queen beds and Jim Ellington searched until he found us one. He was so pleasant to work with and very informative about discounts. This ended up being one of the lowest priced rooms on our entire trip and cleanest!! Most importantly he was the friendliest and that really makes a person feel welcome. We did stay at another best western later in our trip that had the same cleanliness, I can't say that for the other rooms we had.

"50% tax rate on room"

1
20/08/2016

I checked my bill, there was a 50% tax rate on the bill. I complained to the front desk person, the front desk person did't care. The hotel was off I75. A 50% tax on a hotel room off the interstate is Highway Robbery! Try to avoid staying in Georgia, Florida is much better!

"Very nice"

5
19/08/2016

My wife and I stayed here on August 18th 19th and 20th we got here around midnight. The night desk clerk was extremely nice gave us a room away from the interstate. The room is extremely clean the bed is very comfortable they have smoking and non-smoking rooms. IHOP breakfast with sausage gravy eggs biscuits cereal waffles everything was in good Supply. Room was really clean the only negative thing that I've really found was the towels are a little rough maybe they need a little fabric softener the staff is good if you decide to stay here and you're a military veteran or current active duty remember to ask for that or AARP you get the same discount. Nice place to stay I would recommend it to anybody.

"best western"

5
15/08/2016

I have stayed at this BW for several years going to and from Florida. Always a great experience and no hassles. The rooms are clean and fresh. When I travel alone, I am always confident of safety. Great breakfast too.

"Best Western"

4
15/08/2016

I would choose it again, if necessary for that area. I feel that the price was a great deal for the comparison in close vicinity. I feel it was a standard price given that it is more of a motel than a hotel.

"Clean, Comfy Beds and FANTASTIC price!"

5
13/08/2016

We stayed only one night but will be back! Jim at the front desk was fabulous to us! Great rates and extra info from Jim about things to do. Beds were extremely comfy and the rooms (we rented 2) were very clean and had everything we needed.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you greatly, for taking the time to post your review. We look forward to being your home away from home.

"Would stay again for the price."

3
10/08/2016

I would stay here again. Check in staff was very friendly and the price on hotels.com was good. We just slept here while traveling, but we were happy with it. The breakfast was good. Keeping items fresh and filled for breakfast was a little bit on an issue.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking time to post your review and we will see what we can do to keep up with the breakfast crowd. Travel safely and see you again soon.

"Easy on and off freeway"

4
07/08/2016

My stay at Cartersville, GA was very pleasant. It is located with easy on and off I75. There was a gas station right next door and a fast food restaurant within walking distance. Location was very quite.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your review for others to read, when trying to decide on a destination for staying when travelling. See you again.

"Very nice place to stay"

5
01/08/2016

This hotel is very nice. The outside has been updated as well as the inside. It has the older outside....exterior doors to your room, but it has had a facelift and it looks great. They had a free breakfast, but we didn't get to try it because we left really early the next morning.The room was very clean and had nice decor.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking a few moments to post your review for other travelers to read. Look forward to seeing you next time.

"A clean friendly place"

4
30/07/2016

While family was in town we have them our house/bed and we stayed at the local BW Inn. This hotel is right off the highway at exit 290 off Hwy 75. The room was clean and comfortable. The beds more than adequate. The front desk service was fast and friendly with a smile. We had a short stay but it was lovely. Should you have the need for long or a short stay I would recommend the BW of Cartersville. Just keep in mind the main and only driveway to the hotel is through the gas station next door. If you are pulling in at night the entrance may be a little difficult to notice. Once you pull into the gas station make a left and you will drive straight into the hotel parking lot. This is a in/out parking area. There is no pull around.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your review. We look forward to seeing you again.

"This is a good one!!!"

5
26/07/2016

Very Clean this is very important to us when we travel well kept inside and outside a little older but well kept so that didn't matter. Also quite close to anything you might need as far going to dinner or to Wal Mart

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review for other travelers to read. See you again soon.

"not worth the moneh"

2
18/07/2016

Originally reserved 2 queen beds but due to error only had a queen and sofa available..for the cost you could stay somewhere twice as nice for a little more. Definitely not worth what we paid. We had 4 people staying in the room, two towels, and soap/shampoo dispensers were empty. I had to track down housekeeping to get extra towels.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking the time to post your review and do apologize for the error in room booking. The issues addressed in your review will be taken under high consideration in order to resolve any further issues for other travelers.

"Softball tornament"

4
11/07/2016

Wonderful stay here at Best Western! Friendly staff, clean rooms and a wonderful FREE breakfast!!! Will stay here again for sure. Pool, wifi, and location are great! Stay here for a few days while playing in a softball tournament. Can't say enough good things about the staff

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking time out to post your review of your most recent stay and we look forward to seeing you again soon.

"Everyone Is Always Friendly"

5
08/07/2016

I stayed here twice and will continue to stay here on my travels to and from Florida to the Midwest. It's perfectly located off the Interstate, has a great pool. The complementary breakfast is more than anyone else I have seen. The showers face a body soap and conditioning shampoo dispenser that is much better than the normal bottles and bars of soap. A nice touch.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your review and we were happy to hear how satisfied you were with your accommodations and our facility. Looking forward to seeing you again.

"Lobby and New Breakfast Area Are Stunning"

5
30/06/2016

After staying at BW Inns and Suites many times, I was concerned there might not be anything new to review. Boy, was I wrong! This place has been totally remodeled, both the guest rooms and suites over the last two years. But now the outside of the Lobby has a stacked brick facade. Step inside and the Lobby has been streamlined and updated. To the right, in the old Breakfast Area, are comfy chairs and a large screen tv, just a quiet place to visit or wait. The BIG change is the NEW Breakfast Room. The owner has moved off the premises, and his former apartment has yielded a big, beautiful space. The new Breakfast Room's modern decor is still warm and inviting. The wavy metal backsplash is interesting and all the tile work is the very latest fashion. Also, there are more toppings for cereal or waffles, seats at two levels adds variety, and the service by Mrs. Patel is full of southern charm, by way of Asia. See it and enjoy it, and see if you agree: this place gets bigger and better all the time.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking the time to post your review and comments for other travelers to read. Yes, we have been busy....Mr. Patel is constantly making changes to better accommodate travelers such as yourself. See you again!

"Nice Motel in Cartersville, GA"

5
28/06/2016

This is a very nice motel in a great location with dining and the interstate and highways near. The staff was very helpful and friendly -- great to have that after a day on the road. The motel was clean and quiet and the beds comfortable. We did not use the pool or exercise room, but they both looked nice.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for selecting our property during your travels and we greatly appreciate your taking time out to post your reviews. See you soon.

"???"

2
27/06/2016

i was surprised the cost was so much and also the mold on the bagels grossed me out at breakfast. I was too tired to check out the Motel 6 that was next door. I am going to stay at Best Western again in the future but not likely to stay again at this particular one.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking time to post your review for other travelers. In response to the bagel issue, we do apologize as there was a problem with the supply that was oversight on our part when setting up breakfast that morning. The problem has since been resolved. As for the cost, rates are pre-set and based on several factors such as weekend, season and availability.

"Clean, updated hotel"

5
22/06/2016

We were surprised by the modern update and amenities. Lovely lobby and very friendly staff! Room was clean and welcome after a day on the road. Gorgeous countertops, sanitized remote control, humongous television, and comfortable beds put this one on a list that we will reference the next trip we take cross country.

"Great staff and hotel"

5
18/06/2016

We stayed at this hotel on a trip to visit family in Colorado. We arrived around 2am and the front desk clerk was very friendly and accommodating which was great since we were all exhausted! The rooms were clean and comfortable. In the morning the staff (I believe the owners) were very kind and even kept breakfast open a little later so my teenagers could eat before we left. I would definitely stay here again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking the time to post your reviews and Thank you for choosing our location for your stay.

"BW stay"

3
17/06/2016

Very convenient location. Breakfast is included. Location is easy to find. Beds are a little too soft. Very clean and nice courteous staff. There are many sites in the area and a close location to I-75 if just passing through.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review. We were happy to read that your stay was an enjoyable experience. See you soon.

"Great service"

5
16/06/2016

After a long drive from Canada, and coming to Georgia for the first time, this was a great hotel to stay in. Comfortable beds, convenient location and Jim the desk clerk was so helpful with his knowledge of the area and recommendations. If I get back to Georgia, I will definitely return to this hotel.

"Very Stable Hotel"

4
14/06/2016

Everything was very useful. Washer was downstairs...near the elevator. You could tell the hotel was made with a clients convenience not done cheaply. The front desk person was very helpful with nine years experience.

"I will defiantly stay here again."

4
09/06/2016

The staff was very friendly, the rooms were clean, beds very comfortable. Stay near Atlanta Ga, always makes me nervous, This hotel was right off the Highway, several fast foods places close by, even though they were close to the highway I did not hear highway traffic in my room. i will stay here again.

"Nice family hotel with reasonable rates"

5
06/06/2016

We were in town for a wedding. We were with a group of family members. We stayed here because we needed multiple rooms at a reasonable price. The only downside my wife mentioned was that the doors open to the outside instead of the inside. You could see cameras on each floor and at the elevator and all around the property so you felt safe. The breakfast was nice and the hotel was clean.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking the time to post your reviews. We were happy to hear that you felt safe, our property is monitored by camera and live associate 24/7. Hope to see you again soon.

"Enjoyable say"

5
04/06/2016

Great motel! We have stayed at the locatin several times through the years and love the upgrades made recently to the breakfast area. Delicious hot breakfast was very convenient. Courteous, friendly staff!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate your loyalty to our property and family. It is always a pleasure to see familiar faces. See you again. Thank you.

"Good and Convenient, but not top notch"

3
02/06/2016

The Inn is old, but obviously being slowly upgraded. Very nice staff. No safes in room, sofa and chair were uncomfortable. Breakfast was average, but needed some temperature help. WiFi was excellent! It seems to be undergoing renovation so hopefully it will be better next time we visit the area. It was very convenient to the family we were visiting.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your reviews per your recent stay. Yes, we are constantly making upgrades and renovations to better accommodate our Guests. Looking forward to seeing you again.

"nice place"

5
31/05/2016

Was great. Nice place to rest and play. People were helpful and room was great. Pool was nice and dinner was great. Parking lot was well lit and plenty of spots close to entrance. Coffee was great. Shower had good pressure and was clean.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We want to say "Thank You" for your taking the time to post your reviews for other travelers to see. So happy to hear how satisfied you were with your stay and we look forward to next trip.

"BEST WESTERN Garden Inn & Suites, Cartersville, GEORGIA"

5
30/05/2016

I would recommend staying at BEST WESTERN Garden Inn & Suites, Cartersville, GEORGIA for their quality of service. The staff are very friendly and accommodating. Just stayed there May 2016 and their facility has been re-decorated very nicely.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your recent stay and review. We greatly appreciate your choosing our property during your travels. See you again.

"Nice clean Rooms, good service."

4
29/05/2016

We were very happy with the service and the room. The room was clean, the furnishing nice. The continental breakfast was excellent in that there was a wonderful assortment fruits, cereals, bread, and waffles available. I arrived with a large group and there was ample space to accommodate all of us and plenty of food for all involved. I would not hesitate to stay here in the future.

"AVERAGE HOTEL"

3
20/05/2016

This Hotel reminded me of a MOTEL 6. Book online at BW.com because the front desk clerk will try to charge you more than double the online price. Get a room in the front because the back is about 50 ft from the interstate. You will hear ALL the traffic.

"Great Place to Stay"

5
17/05/2016

I stay here weekly on business and have never had any negative experiences. A great, staff and very friendly. Nice spread in the new breakfast area, and updated lobby. It is close to the Interstate but I am not bothered with traffic noise.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking the time to post your review of our property for other travelers to read. Our goal is to make every guest feel like they are at their home away from home. We greatly appreciate your continued loyalty and commitment.

"Comfortable bed, good night sleep"

4
24/04/2016

My husband were on our way to Gatlinburg from Tampa/Clearwater area. It had been a long drive and we needed a place to sleep. It was after 11 pm. The front desk clerk was very friendly and set us up for the night. The room was very clean and the bed was comfortable. Thank you for a good night sleep!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for choosing our property to accommodate your needs while traveling. We appreciate your taking the time to post a review for others who might be considering a future stay with us. Safe travels.

"Great"

5
17/04/2016

The hotel is being remodeled and the rooms are very nice and clean. The breakfast was very nice , everything there you needed to get the day started. The manager is just great. If you needed anything, they were there in a few minutes to correct the problem. I would recommend this place for everyone,

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you very much for taking a few minutes to post your review of our property. We appreciate your kind words and loyalty. See you again.

"Travel from Florida to Minnesota"

4
14/04/2016

Was able to book into this this hotel without making a reservation. Breakfast is much better than other hotels we have stayed at. Fast food options are within walking distance. Gas available without having to go back onto main highway.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your review and choosing our property to accommodate your travelling needs. See you again soon.

"Best Western on the Road"

3
11/04/2016

Stopped for the night on the way to KC. Was what you might expect for an exit ramp stay. Comfortable place to sleep with a fridge and microwave. They did accommodate a last minute check in and request for ground floor. Was a little concerned about all of the males in the front looking in the van (containing my wife and kids) while I was checking in. Staff was friendly.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your review and we apologize if the group of men caused concern. We had a huge wedding party and they were part of that group, probably planning what to do with the Groom. See you next trip.

"Not up to Best Western standards for rooms"

2
07/04/2016

1st off.. Reception area has been updated but is very minimalist and not very inviting for my taste... Breakfast area updated and screams "Clean" HOWEVER THE RESTROOM IS RIGHT THERE IN THE BREAKFASTROOM.. Uck!!! Now to the rest. Room seemed clean but the laminated TV guide had bugs in it.what does that say??/ Bed was hard... Pillows were lumpy like they had been washed once too often.... As far as amenities goes, a little bar of soap.. they had two dispensers attached to wall by sink, one for soap and one for lotion... If you wanted to wash you hair you had to 1) use the bar of soap 2) get out of shower after getting wet and get a handful of liquid soap,3) bring your own shampoo.... Will give them that the mouthwash was a nice touch. Back to breakfast.. Travel companion is dairy and egg intolerant and has a glutten allergy and we requested soy milk be available when making our reservation. In the morning we asked and desk/breakfast person claimed they didn't know anything about request. We know they had to have known because the night before they claimed our room request was unavailable. Front desk clerk was also serving as the breakfast attendant. Will not stay here ever again!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review of your most recent stay with us. Yes, we are in the midst of remodeling and the reception area is not finished yet therefore it would seem "minimalist" during your stay. In regard to the "dispensers", not only are they in the vanity area they are also located inside the shower both shampoo and body wash. As for breakfast issues, we comply with all guidelines for our property. There are Best Western properties that have an adjacent restaurant for travelers with more specific needs, when planning trips they can be contacted prior to making reservations to discuss what is and isn't available.

"Nice room, nice staff"

4
04/04/2016

Don't let the exterior of the hotel fool you; the rooms are very clean, beds are comfy, and the decor seems to have been renovated. The breakfast area was very nice and clean and the waffles were delicious :)

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate you taking the time to post your comments for other travelers to read, prior to travelling. See you again soon.

"Very disappointed "

2
29/03/2016

Have stayed at several Best Western and gave the best review possible. Stayed at this location 3 years ago and it was awesome. This time however will be my last. I had to clean the toilet before I'd use it. Dust so thick it fell to the floor in fluffy and it wasn't due to construction. Don't think it was dusted in weeks. The mirrors were filthy. The hot breakfast was powdered eggs and can sausage gravy and had to cut the biscuit with a knife. Ended up not eating it. One of the wash cloths had several holes in it. Not giving up on Best Western at all but will never stay at this one again. And I have to say all the others have a wonderful actually cooked , real food breakfast. It DID have clean sheets and after the batteries were replaced a working thermostat.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review in regard to your recent stay with our property. After reading your review, I will definitely be checking into the items to which you have addressed and I will rectify accordingly. As for the hot breakfast, we crack and scramble our eggs fresh daily. We have been remodeling, however that in no way should have any effect of the status of any rooms. Safe travels.

"Outward appearance"

3
25/03/2016

Looks old from the outside. Rooms have been recently remodeled with new furnishings. The first impression when looking at the outward appearance is "what have I gotten myself into?" The surprise is when you open the door to the room. Nicely remodeled and with new furnishings, and it appears to be a work in progress for the lobby and the outside.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking a few minutes out of your travels to post a review. Our remodeling is almost complete and can't wait until you see the finished product. Safe travels.

"Clean and comfortable"

4
23/03/2016

This hotel is right off I-75, which is very convenient. We had a suite with a king sized bed and sitting area, one big room. Next time I would ask for another bath towel as only two were supplied. If you need an extra one for your hair, you would be out of luck. The staff were friendly.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for staying at our property and also writing a review. In regard to any extra items, you may always contact the front desk and they will be more than happy to assist with any needs. Safe travels.

"Beyond expectation"

5
23/03/2016

First time staying at Best Western, and I could not be happier. The staff was nice and helpful. The overall decor of hotel was fresh and hip. More than I expected going in, I will be staying there again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review of our property. We look forward to seeing you next trip. Safe travels.

"Motel Review"

4
29/02/2016

Looks a little long in the tooth when you pull up- Like one of those old Holiday Inns built in the 50s and 60s. But the rooms have been remodeled. Very clean, bright, and airy. New TVs. Overall excellent value for the price. Perfect for an overnight stay after a long day on the road. Breakfast is ok. What you would expect for the price range. Will definitely stay there again if the opportunity presents itself.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking the time to post your review of our property. We have in deed remodeled the rooms and are in the process of remodeling our lobby and breakfast areas to better accommodate our Guests. See you again soon.

"Best Western Cartersville"

4
27/02/2016

Room was large and was very clean, seemed recently updated with clean new carpeting and sofa. Clean bathroom. Comfy bed and pillows. Staff seemed nice. Was conveniently located near 75 for those who are travelling.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking a few minutes to let other travelers know about our property and your recent stay. Safe travels and see you again soon.

"Great Stopover"

5
16/02/2016

Very impressed with the room and staff. Hotel is currently undergoing a full renovation ~ access was easy from the Expressway (I-75) and the renovated room we were given was excellent, clean comfortable, completely updated!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your choosing our property for your most recent stay and also posting your review for other travelers to read. See you soon.

"work in progress"

3
09/02/2016

The hotel was ok. It is definitely an older hotel but they are working on it. The staff is very friendly and work hard to make your stay a good one. My room was missing a hair dryer and they sent someone out to buy me a brand new one!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review from your recent stay at our property. We are almost complete with the lobby and breakfast renovating and it is coming together great. Looking forward to seeing you again soon.

"great view!"

4
06/02/2016

nice hotel, good staff and view from balcony vey nice!! enjyed our stay, and plan on going again next year. Fishing on property in river. Nice!! Restaurant was excellent! Great location!! Would reccomend it!!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
While we are pleased to see you post your reviews for other travelers, we would hate for them to look forward to fishing on property here and also a convenient restaurant. Our property does not have either of these, I am sorry to say. I believe you have us mistaken with maybe another property. We would however be happy to accommodate any future travels, we are located off Interstate 75, Exit 290, Cartersville, Ga.

"Best Western in GA"

5
06/02/2016

We were very happy with our stay at this hotel in GA. It was just as good or better than most and a lot cheaper than some we had stayed at in past. The rooms were very clean and had a lot of amenities in the room. The breakfast was very good and had a good variety of items.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your most recent stay and letting other travelers know how it was. We appreciate you and look forward to seeing you again soon.

"in-progress remodeling!"

5
27/01/2016

We are loyal BW fans and appreciate seeing remodeling for improvements! The odd entrance, via the neighboring Chevron station lot, was interesting, especially at night, but signs and yellow paint helped us to see our way! The staff were all very nice, breakfast included sausage gravy, scrambled eggs and biscuits and quite a delicious coffee! Thanks BW for the in-progress upgrading of this facility!

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your loyalty to Best Western and for also taking the time to post your review of your recent stay with us. Safe travels, come back soon.

"Good night sleep."

5
20/01/2016

Not sure if hotel was newer or remodeled. Either way the rooms were very nice. Very clean! Its the first time I've been in a room with a wall thermostat and able to control temp so easy. Soap and shampoo dispensers built into shower! No tiny bottles. Staff was very nice and helpful.

"Under construction"

3
14/01/2016

I can understand issues with construction. I can not say something bad about the construction because I feel that they are making an improvement. My issue is that I had a "pet friendly" room. As soon as I entered I went down and asked for a different room, the fecal smell was quite obvious. As I said I can understand dust and debris from construction however the elevator looked like they clean it once a month. It smelled like I was visiting a smoking bar. There were stains on the doors and floor.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
In response to your completed survey, we do apologize for any inconveniences during your recent stay due to our remodeling of our lobby and dining areas. As for your other issues pertaining to the pet friendly room and the elevator, both issues have been addressed and dealt with. Thank you for choosing our property and we look forward to seeing you soon.

"Clean Hotel, but very noisy"

3
05/01/2016

The Hotel and room were very clean. They were remodeling the Lobby / Breakfast area, which looked good. It was very difficult to sleep due to the traffic on the Interstate. They need a noise wall installed to reduce the noise in the rooms.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for being so understanding during our lobby/breakfast remodeling areas during your recent stay. Yes, being located right off of the Interstate, there tends to be traffic noise and it does get heavy during certain times of the year when people are travelling the most. Please feel free to contact us prior to your arrival in the future to request a room on the front side of the property to avoid "those noises".

"Great place to stay the night."

4
30/12/2015

Second time here and still feel this is the best buy around. Remodeling lobby but it was no problem. Very clean and friendly. I found the beds to be so comfortable that you are almost asleep as soon as your head hits the pillow. Another nice feature in the room is a microwave and mini fridge. Elevators a plus for us old geezers.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your most recent stay and review of our property. We appreciate your loyalty and choosing our property for your traveling needs.

"Never again!"

2
09/12/2015

Second time staying at a Best Western property. First time was better than this time (that was in Poole, GA). The wifi is poor. Disconnects every 5 minutes and I'd have to keep turning my wifi off & on. The lady at the front desk was not welcoming at all. Only good thing about this stay is that the bed is comfortable.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We just want to say "Thank you" for taking the time to post your review. We do apologize that there were internet issues during your stay and would have tried to resolve the issue had we known there was a problem.

"Even on the Backside, This BW Is the Best"

5
09/12/2015

We live in Texas, but Cartersville, Georgia, is home. We make 2-3 trips home a year, and stay at the Best Western Inn and Suites every time. We almost always stay in one of the rooms on the front, or in the king size suites. This trip last week, we had made last minute plans and ended up taking the last non-smoking room available, room 112 on the back side. The back side features the swimming pool, a flower bed of beautiful roses, camellias, and other pretty things, and a small dog walk. The back side also is the nearest to I-75, which can get very noisy early in the morning and the evening. Our room was decorated the same as the others and had a very comfortable bed, a pretty big bathroom, and easily adjusted heat. The carpet, bed and bathroom were very clean. The cleaning staff catered to our specific needs--we like the room cleaned every other day instead of every day. We just get the trash emptied and get dry towels. Two problems--we never did get wifi in the room, although Dave, the owner, and other staff checked everything from the server to our room. It was probably something in my own settings, but I never figured out why. In the meantime, we used 90% of our monthly data plan. We have always gotten excellent service in all the other times we stayed. The other problem was highway noise, which turned out to be a non-problem. After about half an hour the first evening, we got used to it, just like at home when we got used to the nearby fire trucks leaving on a run. The TV was on, and we had no problem having conversations in the room. The breakfast was delicious, as always, featuring real scrambled eggs, biscuits, sausage gravy, and fresh waffles. Cereals, muffins, sweet rolls, toast, bagels, with all kinds of extras, and yogurt, bananas, instant oatmeal and grits, good coffee and cocoa, liquid and powdered creamers, and maybe more. When we go to Cartersville again, in late December, we will stay again at Best Western Inn and Suites, the best motel around.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Wow! Thank you for the glowing review from your recent stay at our property. We do apologize for the internet issues, some PC's we have found do have problems connecting to our secure server.

"Very Clean"

3
02/12/2015

The room was just what we needed after 13 hours in a car. The bed was very comfy. The sleeper sofa could use a better, thicker mattress. Breakfast was the usual but enough to get us started in the morning. Will stay again when traveling to Florida.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your reviews and we look forward to seeing you again soon.

"Good hotel, avoid the breakfast"

3
02/12/2015

While the room was great and the bed was amazing, my husband and I both got extremely sick after having breakfast there on Thanksgiving morning. This ultimately ruined our plans for lunch with our family as we were too sick to attend. The lady at the front desk that morning was very rude to my husband as well. I would recommend for just a stay but do not eat the breakfast.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate your taking the time to post your review and do apologize that for some reason you fell ill. Please know that our eggs are cracked and scrambled "fresh" daily, the sausage gravy is also prepared fresh daily. All of the remaining items such as pastries, bagels, cereals, milks, juices, coffees are also put out fresh each day. There have not been any other guests to contact us and hope whatever you had has passed and are doing well.

"Cannot Go Wrong"

5
27/11/2015

This property was recently refurbished. Nothing was left to chance. They provide liquid moisturizing soap at the sink, body wash and conditioned hair shampoo. The flay screen TX is large with a great picture. The internet speed is the fastest wee have experienced in our many stays while on the road. The staff is very helpful as well. All in all, you cannot go wrong staying here.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for posting your review for others to read. We appreciate your choosing our property for your stay and look forward to seeing you again.

"best western stay in Cartersville GA"

4
25/11/2015

In traveling on vacation and needing a room, I stopped at an Best Western Garden Inn and Suites in Cartersville GA. it was unscheduled and needed a room that would accommodate 3 adults. I stopped originally because of its location right next to a gas station and several fast dining places. after checking in, the room was spacious and very clean and the beds were of nice size which accommodated my family well as we are all tall. the room was very clean and all the items such as TV and Direct TV service worked fine. the breakfast was of good quality and plenty of it. it was some of the best biscuits and gravy I have eaten in a hotel. overall the stay was enjoyable and very comfortable. checking in and out was quick and easy and I would recommend to anyone needing a place to stay.

"Half way between Florida and Michigan"

5
14/11/2015

We like Best Western hotels because they are comfortable, affordable, and they have free breakfast and free WiFi. We travel between Michigan and Florida four times a year and we like to stop either side of Atlanta Georgia. This hotel meets our needs on our way north.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you again, for taking the time once again to post your most recent review of your stay. We look forward to seeing you each trip and pray you reached your destination safely.

"Good Hotel for a good price."

4
03/11/2015

Me and my family stayed here one night on our way to florida and It was a good stay. It was clean and looked maintained. It was a good price too. The staff was generous and helpful. The breakfast was a little lack luster. Just a normal small free hotel breakfast. Had soap, body wash, shampoo, lotion dispensers in the bathroom.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking time out of your schedule to post your reviews for other travelers to see and read. See you again, soon.

"Great Stay"

5
03/11/2015

We checked in late and it was a great place to stay. Rooms were clean and newly updated. Great shower. Bed was awesome. Breakfast was great. Staff was friendly and helpful. Close to Interstate but not first Hotel you see. Close to food and gas. Outdoor pool and hallways. Has an elevator.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to write your review for other travelers to see. We greatly appreciate your loyalty.

"comfortable stay"

4
26/10/2015

Stayed one night here to avoid the high prices in the mountains in October. The room was clean, with a comfortable bed and good TV. Breakfast was decent, the staff were all very nice. Ask for a room on the side away from the highway, it's much quieter. Several restaurants nearby on that exit.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We were very glad to accommodate you during your travels. Thank you for taking the time to post your review of your recent stay, so that other travelers may read. See you again next trip.

"Very clean "

4
25/10/2015

We stopped at this hotel, and we where surprisingly pleased. The rooms where very clean, and actually cleaner than nicer star hotels we have stayed at. I am really picky about how clean a room is, and I felt very comfortable with my kids here. The staff was really friendly, and the breakfast was good. I would stay here again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for choosing to stay at our location and we were very happy to accommodate you and your family during your travels. See you again.

"Nice Staff, Clean Facility"

4
23/10/2015

I called from about 4 hours away on the road, was told there wasn't a non-smoking room for a 3 day stay. I took a smoking room to have a room. The woman on the phone said she'd make a note that if a non-smoking room came available to transfer my reservation. By the time I got to the motel I was booked into a non-smoking room. Included breakfast isn't expansive, but it is adequate. Scrambled eggs, biscuits & gravy, waffles, yogurt, cereal, fruit, & toast. Its OK, but I eat different things if I go out. I added a fourth day to see more in the area, I need to change rooms on Saturday, but I'm a single guy in a double room, it's understandable, especially on the weekend.. I'd come back, friendly place staffed with cooperative people.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We appreciate your taking the time to post your review of your recent stay at our property. Thank you for choosing to stay with us and we look forward to seeing you again.

"Stay in Cartersville, GA"

4
19/10/2015

The hotel was clean. Breakfast was nice, standard fare. Staff was courteous and friendly. Fitness room had only a few pieces of equipment in working order. Internet reception was very spotty. We reserved a smoking room, but even as a smoker the smell in the room was bad. An exhaust fan or a ceiling fan would have been a huge improvement.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
We greatly appreciate your taking the time to post your review for other travelers. Thank you for your suggestion and we will take it under consideration. Please note that we do have workers who stay during the week and some are extended stays and that a smoking room, does get smoked in.

"Away from the Interstate"

3
10/10/2015

The room was nice being on the ground level floor. The breakfast was mediocre. The noise of the Interstate is a definite turn off though the convenience to the exit-entrance ramps is convenient. Any room on the opposite of the facility is 100% better than one along the Interstate unless one is hard of hearing.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your recent review and stay to our property. You are quite right, the opposite side is more quieter as we are close to the Interstate.

"Nice overnight stay"

4
08/10/2015

Clean room. Convenient to I75. People at front desk were helpful. Good wi-fi. We were on our way up north and this was a good place to stay after getting through Atlanta. Price was reasonable and beds were comfortable.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Glad to read that you enjoyed your recent stay with us. Thank you for taking the time to post your review for other interested travelers to read.

"Exceeded expectations"

5
18/09/2015

We needed a place for the night and pulled over about midnight. We chose BW because we had just stayed at one the prior 4 nights and it was great. So was this one! The hotel offered a hot breakfast buffet that was also great and had a nice selection of both hot and cold items.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you so much for taking the time to post your reviews for other travelers to read, We greatly appreciate your stopping and staying at our property and were very happy to hear you enjoyed your hot breakfast. Looking forward to seeing you again, safe travels.

"Easy to find, comfortable, small pool"

3
17/09/2015

the pool is in the back parking lot, which is very weird. The pool is also quite small, but the hotel was clean and comfortable. friendly staff and decent breakfast available for free. convenient location right off the interstate on our way to Orlando.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you very much to taking a few minutes out of your day to post your reviews. We greatly appreciate you and your family choosing to stay with us. See you again, safe travels.

"Terrible bedding and parking"

2
10/09/2015

The bedding alone is reason enough not to use this hotel again. The parking in the rear of the hotel is fine for automobiles but not commercial vehicles. Other parking should be arranged for commercial vehicles. We understand that it is impossible to enforce no smoking regulations in some cases. however, the front desk staff was rude, uncooperative and threatening to call police (several of our group were police officers we are not afraid of the police )with other members of our group who complained of smoke in non smoking room. The owner finally addressed the issue to some satisfaction.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you kindly for taking the time to post your review pertaining to your recent stay. We do apologize that you found the bedding not to your liking however, we comply with Best Western policy and standards. As for parking for commercial vehicles, we do have parking on the side parking area it is first come basis and once it is full it is full. Please also understand, that our desk associate would have only made point of contact with you if they felt that other guests were being disturbed or had received complaints from guests trying to sleep.

"Best Western"

5
21/08/2015

We have stayed at this hotel several times over the past few years, and don't even check into others available....it's that reliable with the cleanliness, service and hospitality. There are several restaurants nearby as well.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Once again, we would like to "Thank You" for choosing to stay with us. Travel safe and see you again next time.

"Good and safe place to stop for the night"

4
18/08/2015

On a long trip from Michigan we stopped for the evening. Service was informative and friendly. Prices were good which included a small hot breakfast and other items to get you on the road. Older hotel but clean and the location had plenty of restaurants and fast food chains to chose from. If you wish to have a drink their is a steak and rib house about a mile away. Would not hesitate to stay here again.

dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
Thank you for taking the time to post your review and for choosing our property for your recent stay.