Best Western Carlisle South

Stayed for 2 nights Common areas clean and updated, Nice antique car theme throughout the hotel. The room was large, bed comfortable and nice blackout curtains but a/c not strong enough for room size, had to put at 60 to keep room from being hot and smelling a little like gym socks and although the sheets look like they had been cleaned, they did have a stain on them, so they probably should cycle out damaged ones. The other issue I had is housekeeping didn't come in between the two days except to fold the towels we had used that morning. They didn't make the bed, they didn't empty the trash, they didn't replenish the supplies. I'd rather not have housekeeping come in at all if the only thing they're going to touch are my towels and mix up whose are whose, they also left garbage under bath sink. Breakfast had a good amount of choices. The room key was turned off at 7:30 a.m. on our day of checkout and we had to walk back around the building in the rain to get back into the hotel and get a new key so we could load our bags in the car. The rate is great so I don't expect the Marriot, but can use some small improvements.

The hotel was very clean, and our room was in good condition. However, I was genuinely surprised when I entered the bathroom and saw the condition of the tub area. There was visible mold along the grout, and the tub itself was noticeably stained. It stood out sharply against the otherwise well‑maintained room. Breakfast was okay but did not have as many options as most BWs.

The housekeeping staff tried to barge into our room unannounced at 9:30. Luckily we had the bolt lock on. Checkout is 11. They asked when we were leaving and when we said 11 they stood outside our door waiting and talking loudly enough for us to be disturbed. There was also a log of banging and door slamming down the hall. I have never dealt with such inconsiderate and unprofessional staff. The front desk check in was the only other interaction and she was great. Breakfast on a Sunday should be longer than 6-9. Shortest breakfast time range of any hotel I've stayed at.

I have to say that it was rainy and storming the afternoon that I came down 81. I didn't wanna have to deal with it so, i booked a room at the Best Western in Carlisle PA. The owners where extremely friendly, compassionate and caring. I have stayed in a lot of hotels including Best Western and never have this type service. It was the best. The room was perfect. The beds were comfortable the breakfast was delicious. Thank you all for everything and most of your hospitality and kindness.. Steven Dodson from Virginia

We stay here twice a year. Rooms are clean. Staff is friendly and helpful. Beds are comfortable. Really decent price for pets. Breakfast is good and our little dog enjoys the scrambled eggs the best.

Friendly staff, adequate accommodations, 6a-9a breakfast, ice machine and fitness area, EV charger for car (2 plugs)

Felt more like an unkept personal residence - greeting by a strange smell - dirty floors in the restaurant - hot humid rooms - hard worn towels - curdled creamer - very small breakfast selection Would NOT stay here again!!

Stayed here for one night. As a Fire Marshal I am always looking out for safety concerns ( yes it is a curse just ask the wife). While I was staying there I noticed several concerns regarding the blocking open of fire doors, an exit door that would not open. As well as non working exit signs. The breakfast was disappointing to say the least. Breakfast was from 6:00 to 9:00 went down to breakfast at 8:00 and the only thing left other than waffles was 1 and a half omelet and two sausage links with no one around to ask about restocking. I would not stay here again and to think I used reward points for this. Very disappointed.

The one staff was super mean and not at all helpful the building is hard to get into and you only get one room key…. Looks a little sketchy but good enough to sleep in if you have to tv remote is not working for us. Plus there is no shower curtain so it makes the bathroom floors all wet. I would not recommend

Our experience at this hotel was frustrating from the start. When we checked in, I asked for four room key cards since there were four of us staying—but the front desk lady actually said no and would only provide two key cards. The lobby had a strong, off-putting smell (like curry), which was not exactly the welcome you want when arriving after a long drive. Unfortunately, things didn't get any better from there. The “free breakfast” was the worst I've ever had at any hotel. On top of being unappetizing, the selection was extremely limited—definitely not something you'd look forward to in the morning. The room itself was passable, but a number of issues made the stay uncomfortable. The bathroom had no fan for ventilation, which left the whole space steamy and musty after showers. The refrigerator was so cold it actually froze our leftovers, and the temperature adjustment knob was broken off entirely, so there was no way to fix it. Most concerning of all, the sheets on the bed were stained when we arrived—completely unacceptable, especially for a hotel in a highly visited tourist area like Carlisle, known for its famous Car Shows. You'd expect much higher standards of cleanliness and maintenance. Overall, this hotel felt mismanaged and neglected. I would not recommend staying here unless there are absolutely no other options.

The room was very spacious and clean. Staff was very friendly. While I did not travel with any pets, I truly love that they are pet friendly. I only stayed one night, but would recommend this hotel and would stay again the next time I'm passing through.

Floors aren't vacuumed. Food in chairs. Sheets aren't clean. Pillow cases had makeup residue. Mind you this is our second room of the night due to toilet issues. Employee came in to plunge the toilet, after ten minutes bringing in more tools. They did not clean after the toilet situation properly at all. Highly disgusted.

Cochroaches. curtains, ceilings, back of bed frame. Old Bones always have new bugs. Nothing really drained. Could see outside right thru HVAC. Had a large leak in our window, was told to basically get over it. The girls at the front desk pretend not to speak, hear, or understand English. But they know it. they just don't want to help you. so, no matter what, you will get NO help until one of the husbands come to the front desk. but they just push you off to maintenance. He will come with a translator phone app and claim it doesn't work. you get effed out of your money with these guys.

Angry roaches in bathroom every night room 105, 109. Wall climbers. Front desk lies. Stayed 8 nights. Don't fall for it. go AROUND this place. Camp outside. dont do it. the roaches will fist fight you. hot breakfast is a joke. Front desk will make you feel like the problem. my tub wouldn't drain in 105. on day 4, and 7 complaints later they finally moved me. 2 out of 10 speak English.