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Best Western Plus Hotel Bridgeport Inn, Bridgeport

4.0/5  - basé sur 267 notations.
100 Lodgeville Road, 26330-1635, Bridgeport, United States - visualizzare mappa

Se stai cercando un hotel a servizio completo a Bridgeport, West Virginia, scegli il Best Western Plus® Bridgeport Inn. Siamo l'unico hotel a servizio completo con 164 camere, ristorante, sala, palestra, servizio di lavanderia e piscina all'aperto. La nostra struttura si trova vicino all'FBI Complex, allo United Hospital Center e alla base delle truppe dell'esercito degli Stati Uniti che operano nella Guardia nazionale del West Virginia, tre destinazioni che attirano molti ospiti al nostro hotel di Bridgeport, West Virginia, durante tutto l'anno. Siamo in centro, in prossimità dell'Interstate 79 uscita 119, e ti offriamo quasi 280 metri quadri di spazio per congressi con catering all'interno dell'hotel, per assicurarti la perfetta riuscita dell'evento. Che tu sia qui per una riunione d'affari, un matrimonio o qualsiasi altro evento il Best Western Plus Bridgeport Inn è il posto giusto per te. Quanto a servizi meeting e personale dedicato, il nostro hotel di Bridgeport, West Virginia, ha tutto ciò che serve a garantire la perfetta riuscita della tua riunione. Il nostro hotel di Bridgeport, West Virginia, si trova nei pressi dell'aeroporto regionale Harrison-Marion, raggiungibile con il nostro servizio di navetta locale gratuito 24 ore su 24. Il comodo accesso alla superstrada consente ai nostri ospiti di partecipare ai principali eventi di interesse turistico che si tengono in questa zona nel corso dell'anno, come Scottish e Strawberry Festival in estate e Blackberry, Apple Butter, Black e Italian Heritage Festival in autunno. Indipendentemente dal periodo dell'anno, c'è sempre qualche evento entusiasmante a cui partecipare nei dintorni del nostro Bridgeport, West Virginia. Numerosi ristoranti sono raggiungibili a piedi, come l'imperdibile Reflections Grill. Il Reflections Grill è un ristorante americano a servizio completo con specialità della settimana per colazione e cena. Per un incontro con amici o colleghi, il Lounge propone cocktail speciali ogni sera. In ogni caso, il ristorante e la sala all'interno dell'hotel sono perfetti per iniziare la giornata o rilassarti dopo il lavoro. Prenota il tuo prossimo soggiorno al Best Western Plus Bridgeport Inn, vicino a tutto!Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel Bridgeport Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 271 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
113
Molto buono
74
Nella media
48
Scarso
20
Pessimo
16
CONSULTARE I PARERI SU
Affari Affari
59
Business Business
44
Da solo Da solo
24
Di coppia Di coppia
41
In coppia In coppia
80
In famiglia In famiglia
85
Viaggio con amici Viaggio con amici
16
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"traveling through"

4
14/08/2018

Very convenient location, very friendly staff, excellent room, very comfortable bed, very quiet. I was traveling through from an Army reunion, did not have a reservation, asked for an accessible room and was it was available. All in all, a very comfortable stay, I would return there.

"If you want a good night sleep stay elsewhere."

3
14/08/2018

Ok, first off I hate to give a negative review. I didn't mention this at check-out because I wasn't asked how my stay was. If you look at my other reviews you can tell I am very fair. I'll give the pros first. (1) Very nice, big, and clean pool. (2) Soft beds. (3) Room was clean. Ok, now the bad. It took me 10-15 minutes just to get up to the counter to check in on 08/12 around 7-7:15pm. Only one person working, but she was friendly. When I did get up to check in they had lost my reservation. I had the confirmation in my hand I printed it off like I always do and took it in with me thank God, or it could have been worse. That took another 10 minutes to get a room since somehow now I didn't have a reservation. She never offered me my bonus points I am a BW Gold member. When I did get checked in I was in Room 169 and she told me to enter at Entrance F. When I went in entrance F, there is no Room #169 it only went to 168. I pulled out my cell phone and tried to contact the hotel, but no answer. It was up to the lady at the counter to answer the phone too. I feel like there was another employee there , probably a manager to lazy to help when needed. I walked around a bit and finally found our room, so by the way if you're in room #169 Go in entrance I, not F. So now we're up to almost 45 minutes just getting to our room after arrival. Now, this is supposed to be non-smoking, the room didn't smell, but the hallways reaked of an old musty cigarette smell. Then we took a dip in the pool which was nice. Then bedtime. We were right beside entrance I and the door slammed all night from people going in and out. There were also a lot of pipe line employees staying there and they started leaving at 4am and you could hear their back-up horns like you were standing right beside them. The walls must be paper thin. And the when the air conditioner comes on it sounds like a locomotive engine starting up. If I could, I would give a 2.5 star review, but I won't give one more negative than deserved that's why I gave it 3. And again, when I checked out I wasn't asked how my stay was. This is also the first BW I've ever stayed at that doesn't offer free breakfast. I know they don't have to if there is a restaurant on-site which there is here, but you would think the rate would be a little cheaper since this is the case. We didn't eat at the restaurant, so I can't give an opinion on it. All I know if I have to stay a night in this area again it probably won't be here.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are truly sorry for your experience. We are not sure why this situation occurred. We will use it as a training opportunity to ensure it doesn't reoccur. Please know this is not our norm. I will be posting extra points on your rewards account for your inconvenience. Please come visit us again and allow us to serve you better.

"Very Nice Place and Pet Friendly"

5
13/08/2018

We recently stayed at this motel while attending a dulcimer festival a few miles away. We chose it because it pet-friendly and we wanted to take our dog with us. We got in very late, but the reception and check-in were quick and easy. The room was nice and large and the two queen beds were very comfortable. The pillows were a bit too soft, but not too bad. The bathroom was a bit small and difficult to maneuver in, but it wasn't that big of a problem. The location was convenient to Route 50, so our drive was easy. They have a large area for walking dogs, a plus for us. They have a policy of locating guests with pets on the first floor close to the entrances. We really appreciated that. All in all this was a very good place to stay and we will use it again if we get back to Bridgeport.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
And we look forward to you and your pet returning to see us..There's a treat waiting for your dog a the front desk!

"Excellent stay"

5
12/08/2018

The staff was very helpful and friendly upon check in. They were very busy but made me feel like I had 100% of her attention, while shge was polite to others waiting. When we got to our room everything was perfect and it wa a very spacious suite. The checkout process was efficient and friendly.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for staying with us. We hope to see you again soon

"Convient, friendly and all inclusive"

4
06/08/2018

On a weeklong motorcycle ride and came into Bridgeport in a hard rain. This was the first hotel I could see coming off the highway. It was a good choice. Fast, friendly and professional check-in, comfortable clean and modern room, food in the bar/restaurant was quickly served and done well. Overall a good pick.

bwbridgeport49035, General Manager at Best Western Plus Bridgeport Inn, responded to this review
So glad you picked us. We would like to invite you back next time you are travelling in our area

"Weekend trip"

5
04/08/2018

I called in advance and made reservations. The gentleman that made the reservation for me was polite and knew what he was doing. Upon arrival I could tell the hotel was filling up quickly. The same young man was at the desk and my reservation was ready, and check in was quick and easy. My room was clean and fresh and had a fridge, microwave and coffee maker. The room was quiet and I was not disturbed in any way. There is a restaurant located in the hotel, which in my opinion is a plus. The food is good and they have a good variety. There's plenty of parking and this hotel is located close places to shop, and close to historic downtown Clarksburg, WV.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We couldn't say it any better! Thank you for your stay

"Great hotel!"

5
04/08/2018

We've stayed here 6 nights so far in the last two months (for business). Hotel staff is very friendly and helpful... and the hotel is clean. We travel a lot and we will be back to this same hotel when we are back in the area.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We sre happy you are enjoying our hotel. We look forward to your every visit..

"Comfortable and convenient."

4
28/07/2018

I chose this hotel for two of four nights (first and last) visiting Toronto because it is close to Toronto but far less expensive. Easy to find, close to good restaurants and a wonderful, caring, kind staff, comfortable rooms and beds. Very quiet, decent breakfast, what more can one ask for? I will stay here again shortly and if I return to the area, they will have my business.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We look forward to your next stay

"Do not stay here"

1
28/07/2018

Got to hotel at noon. Was told to come back for check in between 2 and 3. Came back at 2:45 and they still couldnt check me in. Had a room available, but i guess i needed to use my rewards member # to book room before i could have eatly check in. If i had not already paid for room before arrivong, i would have gone elsewhere. Leave someone sitting in a parking lot for 3 to 4 hours....very rude and not the kind of customer service i like to find. Oh and my reward membership....they can unsubscribe me.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
I apologize for your wait.To be clear, you don't need to be a rewards member to check in early. I'm certain the situation was that although our check out is at noon, some guests do not always leave at that time, preventing the housekeeping department from completing the room. So, although our check in time is after 3pm, we do our best to accommodate in any way possible. Also, If we know at the time a reservation is made that the guest would like to check in earlier we will make every effort to ensure that.

"Outdated and loud"

2
22/07/2018

I won't be rude... there are tons of hotels in the area, find one of the others. Best thing going for it is the big outdoor pool. Other than that not many other reasons why I'd pick this location over the many other choices available.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are not certain what the problems were during your stay, however, we strive to meet and exceed our guests expectations and would like you to let us know what we can do to reach that goal. Please feel free to contact us here at the hotel and let us know what we can do to serve you better.

"Great stay"

5
09/07/2018

Really enjoyed our stay at this hotel. We stopped here on a long drive from Rochester to Charlotte . The staff is great and the place is lovely for a quick place to rest your head . I wish my kids were with us to enjoy the pool. Had breakfast at the hotel the next morning and that was really yummy. We will look for this best western on future trips it was that nice !

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
How wonderful! That is our goal ...to meet and exceed your expectations..every stay every time.. And we look forward to you coming back!

"great staff and management"

5
09/07/2018

and with a great restaurant on premises, when we had a room problem, they will know of what I speak, and they took care of it immediately, comped room and offered points, they stepped up and did the right thing, I will definitely stay here again. older motel, but clean, and staff is friendly and knowledgable

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are so glad to meet your expectations and will continue to strive to that end.Thank you for staying with us and we hope to see you again soon

"A nice hotel with a top notch staff "

5
08/07/2018

I've stayed at this hotel on quite a few occasions and I've always been very satisfied with how everything has gone. My only complaint has ever been that the hotel puts a “hold for incidentals” on the card even if I'm staying using points. With that being said, I talked to Susan before I checked in on my last visit and she was very understanding and she was accommodating and made an exception for me and I thought that was excellent customer service. Diego also deserves some recognition for giving me a better room when I called and spoke to him. I was very pleased with my room. Jennifer has always been more than willing to fix any issue that I've ever had without hesitation. Whether it's for more towels or a late checkout, she's always on top of everything. Kenton is new here, but he was kind and courteous and efficient and made everything right. And Courtney has always been sweet and pleasant every time I've ever talked to her. This hotel is definitely worth stopping at when visiting the Bridgeport area. I will definitely return again and again

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your kind comments. We appreciate your loyalty and we hope to see you soon...

"Decent Stopover En-route"

4
01/07/2018

Found this Best Western for an overnight on a road trip. Drove through town (Bridgeport) to get to the hotel by the Interstate, seeing lots of traffic in early afternoon. Hotel is located across the street from a shopping center with grocery, discount store, couple of eateries, etc. More restaurants within walking distance. Fairly large hotel with outdoor swimming pool in the center of several buildings with lettered entrances and ample parking all around. King bed room was comfortable with mini-fridge and microwave, minimal number of power outlets, no in-room safe. Desk is located in front of HVAC unit so cold air blows on you while working. Could not get hot water for shower, only warm... as if control would not go whole way to "Hot." Stopper in sink did not seal completely. OK stay; not sure I'd stay again.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you

"Not so "Pet Friendly""

2
23/06/2018

I was charged (without authorization) for having my bird with me. The housekeeper saw a few small feathers which I picked up. I left the room immaculate. I was told the fee was to have the room deep cleaned. It wasnt even deep cleaned when I got there. I found feces from another animal in the corner by the window. I also gave the manager permission to go inspect the room when I wasnt even there to prove there was no mess made by my bird. I was still charged upon checkout. Above all the woman was rude about the situation. On the positive side the bathroom was very clean and the bed was very comfortable. However, they have lost my business.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
I would like to clarify, that anytime a pet of any kind is with a guest in a hotel, there is a pet fee assessed to help defer the costs of clean up. Being one of the only remaining pet friendly hotels in the area we try to make sure it is also guest friendly when our pet guests leave.As I said when we spoke on the phone the pet fee is mandatory, for not just deep cleaning but as a protocol for any incidental charges that may occur when a guest brings a pet

"Bridgeport Ky BW stay"

5
22/05/2018

Our Bridgeport Kentucky BestWestern was was wonderful the staff were wonderful friendly, and helpful, the room was spacious, and the bed very comfortable. The staff went out of their way to help the only down size the ice machines were hidden had to leave bread crumbs to find your way back

"Great Customer Service"

5
16/05/2018

The hotel receptionist went out of her way to help us upon check-in. She was very friendly and welcoming and made us feel at home. The bartender was very friendly and helpful with meal suggestions and telling us about the area. We had a wonderful time because of him and didn't even leave the property since we had everything we needed right there at the bar and restaurant. Thank you for having such a friendly and accommodating staff.

"Beuatiful Place to Stay"

5
15/05/2018

We stayed at the BW for 2 nights to attend graduation at WVU. The setting was beautiful and the staff was very professional. Would highly recommend to anyone in WV. The hotel had a beautiful Mothers Day brunch . I will stay here again !

"Clean and convenient"

4
08/05/2018

This hotel was very clean and convenient to attractions and the major highways. The lobby was very nice and the pool area, as well. The entire staff was courteous and helpful. I would definitely stay here again.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We look forward to your next stay and to making you just as comfortable..Thank you

"Bridgeport Visit"

4
01/05/2018

Overall, it was a nice stay. Some parts of the experience are a little dated and should be fixed or updated. The location was ideal for my visit. Visiting with friends to the west and family to the east

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
First I want to thank you for pointing out our central location that provides easy access to many areas. Also, I'd like to assure you that we have updated many areas of the hotel to make it even more comfortable and appealing. Come visit us again soon to see the changes.

"Friendly! "

5
18/04/2018

We stopped in for the night because they're pet friendly. The room was clean, and just what we expected for the price. Hotel staff was great, but I had an especially great experience with room service from the attached restaurant!

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
So happy to meet and exceed your expectations. Please stop by again soon.

"Convenient and comfortable"

4
15/04/2018

This was the half way point of our driving trip. The front desk staff are friendly and welcoming. Rooms have all amenities with very comfortable beds. Ate breakfast and dinner at the restaurant, again staff that were exceptional including the manager who spent some time with us. We also booked the hotel for our return journey and received a discounted rate. We will definitely stay here again.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your comments.We are happy to have served you. We are looking forward to your next visit

"awful experience"

1
14/04/2018

this hotel is totally overrated. It was disgusting. Very basic and cleanliness and age bad. In a bad location and in the midst of reconstruction. Would never go there again. Expected a much better hotel, given it is called Plus which implies more than basic best western.

"Just like home"

5
14/04/2018

Great hotel very friendly staff. Very easy to get to. Great location. Lots of parking for large vehicles/trailers. Very clean and comfortable beds. Restaurant on site for great food at very reasonable prices.

"Clean quiet comfortable rooms"

3
13/04/2018

Hotel was easy to find just off the highway amongst lots of restaurant choices. Room was clean, beds comfortable and the staff were pleasant. The drain in our shower ran very slow, so the water was up to my ankles by the time I was finished washing. We had a short power outage the morning we were leaving but there was construction going on out front of the hotel. Nothing fancy but clean quiet rooms for a satisfactory nights sleep.

"Comfortable "

4
08/04/2018

Very clean and quiet with friendly staff. Pet friendly too so just perfect for an overnight travel pit stop. Rooms are equipped with a coffee maker fridge and microwave which makes it economical and convenient. The restaurant likes nice though we did not try it

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you very much..We will look forward to your next stay and perhaps you will have a little extra time to try our wonderful on-site restaurant..

"A great hotel every time "

5
07/04/2018

I've stayed at this hotel quite a few times and I'm always very satisfied with everything. The rooms are always clean and comfortable and you pay a fair price here. This is definitely my hotel of choice when traveling between New Jersey and Lexington, KY. My only complaint is that the parking setup is a little dated and that the layout is a little confusing at first. But other than that, I have nothing but good things to say about this hotel. I will definitely return again and again

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We appreciate your loyalty! Thank ou. We look forward to serving you again and again

"Nice place very clean"

5
01/02/2018

It was easy to get to lots of restaurants around comfortable beds great water pressure in shower very clean the staff was awesome this is my second stay there and I will be staying there again I try to always stay at Best Westerns when I travel they seem to be the best

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your loyalty to Best Western as well as your appreciation of our fine hotel and staff. We look forward to you visiting again soon

"Great stay"

5
05/01/2018

I have never stayed at a best western before. Both my husband and i were impressed with the quality ofnthe room given the price we paid. Great value, great hotel. We wil definitely go back to Best Western in the future.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
So excited that you " gave us a try".We are happy to have another loyal Best Western guest. Not only do we have wonderful hotels but as a loyalty member you can enjoy the many rewards we offer. Free nights, discounted nights, gift cards...and the points you earn NEVER expire. Come see us again soon and find out more.

"This hotel is top notch"

5
28/11/2017

Every time I visit this area I stay in this hotel. It is a VERY clean hotel that allows pets. The staff go out of their way to be friendly and the food in the lounge/restaurant is excellent. I especially like the wings...oh and yes for you vegans ....they make a dynamite veggie burger! It is a great place if you are on a business trip because it is not on the noisy main road, I attended a wedding there once, and If you want to venture out there are many other local activities close by.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for pointing out that we have something for everyone. Wing night every Tuesday...come join us again soon!!

"Great place to hold your Company Event"

5
14/11/2017

They have the facility and the people in place to make your event a success. Everyone is friendly and very helpful. They made sure we had everything that we needed throughout the day of our event. Compared to other properties in the area, this is by far the best value for a company sponsored event.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you so much. Always a pleasure making sure your event is easy, breezy and successful

"Excellent"

5
10/11/2017

I enjoyed staying at this hotel for a number of months and it seems to fit my busy schedule. I enjoy all the hospitality from the friendly staff. I would recommend anyone staying here to be within walking distance or a short drive from almost anything you would need

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for mentioning not only how much you enjoyed your hotel experience but how easy and convenient our location is. Please visit again soon..

"Excellent staff, fantastic room, and great value"

5
08/11/2017

This was my first stay at this hotel and the staff went above and beyond to make me feel like a king here. There were hardly any rooms left and I have asthma and I'm a Diamond Select they gave me an upgrade to a suite, which was an extremely kind gesture. My fiancé was also supposed to come with me but she canceled. They also decided to upgrade me because she's 7 months pregnant and she has asthma, too. They were really looking out for us. I'd like to give a special thanks to Jennifer for giving me the upgrade. Thank you to Diego for being polite and helpful when I had questions about my stay. And I also want to thank Courtney for being sweet and caring and also for talking to my bank about releasing my incidental charge so I could use my money. A+ for a Best Western

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
It was our pleasure to serve you. Please come see us again soon

"Probably not."

3
27/10/2017

I arrived a little after 5 pm on a Friday. No one else checking in, I was disappointed with the lack of welcoming. The desk person was sorely lacking in training required for dealing with customers. Since I had prepaid for my room, and it was now past the cancellation deadline, I decided to ignore her argumentative demeanor. My room was a ground floor with interior door. It was clean, fresh linens. Flat screen TV, decent selection of channels. Everything worked as it should. The bathroom was small. You have to close the door to be able to step out of the shower and access the sink/counter. All the usual toiletries, plenty of hot water and pressure. There is no breakfast included. A coupon for a10 percent discount at the on site restaurant is all they offer. I went elsewhere,there are several options within walking distance. The access door to the parking lot did not lock. I didn't notice any excessive noise from the surrounding rooms. There was a coffee machine in the lobby and fruit in the morning. Overall, would I stay here again,or recommend it to anyone, probably not.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Allow me to apologize for your disappointing welcoming. We sincerely want to convey more than what you received on every visit for every guest. Please know that your comments will absolutely be an opportunity to improve the clerk's skills. I am truly glad the other experiences you had in the hotel were to your expectations. Please come see us again and allow us to serve you better.

"Great stay at a Great Hotel and a Great place to eat :)"

5
27/10/2017

We were looking for a place to stay while heading home and it was getting late when we came upon the Best Western Plus in Bridgeport W.V. and were really glad we did. We just wanted to relax and we got to do exactly that when we checked in. We asked about places to eat and were directed to a very fine restaurant right in the hotel, the food was great and we had a wonderful experience eating there. We had a great experience all-together. A great Hotel and A great Restaurant !!!

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Many thank! So happy you enjoyed your stay

"Needs help"

2
19/10/2017

Some rooms are okay but others really need to be updated. Room was relatively clean but carpet was dingy and felt dirty. Some rooms feel damp and have a bad odor. This hotel used to be a lot nicer and felt cleaner.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you. Please know we are in the process of some room upgrades

"Best Western Bridgeport Inn"

5
02/10/2017

If you expect great service, clean rooms, honest & courteous housekeeping, privacy, a quite atmosphere, a full service restaurant with room service. Then this is the place you should stay. Its in a great location, restaurants, Wal-Mart, grocery stores & other shopping strip malls nearby Great value with smoking rooms available.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your wonderful comments,looking forward to your next visit

"Average"

3
01/10/2017

The hotel looks like a quality place when you enter the lobby. Quite impressive actually. The staff at check in was very friendly and professional. The room was very ordinary. We were placed in the very back row next to the truck parking and beside the garbage. The garbage consisted mostly of a few stacks of old mattresses. Very unsightly. Our trek to the restaurant at the front was a fair walk. The restaurant was a Chinese/Thai variety. Not exactly upscale. There was a birthday party going on in one section so they sat us in a booth next to the bar. Too dark to even read the menu. They moved us next to the birthday party of 4 adults and 3 kids. The kids were loud and unruly. Our food was very ordinary and over priced. We opted to have a drink in the bar before retiring. There was one patron who was obviously intoxicated, dancing by herself and singing along with the jukebox. There were several guys drinking beer and laughing at her. More like a scene i would expect at a local honky-tonk, not in the bar of a BW-Plus. The room was the standard BW fare, clean and comfy.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your comments. We are glad you had an opportunity to try our restaurant that is recently under new management with a very exciting, diversified, new menu that offers many home style meals as well as wing night that has a several flavor varieties including Thai / chili. Perhaps when you return you will have a"calmer" experience in the lounge.

"Excellent staff"

4
06/09/2017

I have always had an excellent experience with the staff at the BW Bridgeport Inn. I mean all of the staff. The are always helpful. If I needed anything during my stay, they have gone above and beyond to help me. If they couldn't help me, they would find a way by using other resources. They even changed the TV feed just so that I could watch a sportscast in my room.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We truly do strive to exceed your expectations ina world where customer service seems to be going by the wayside. We are glad to make your stay the utmost that it can be. Thank you

"Rest and Go"

3
03/09/2017

Very busy town. Restaurants close by. Hotel is right off highway which makes it easy. Room was clean. Wifi slow. No free breakfast which was disappointing. There is a full restaurant on site which we did not use.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your stay with us. We hope to see you again soon

"Best Western Plus Bridgeport Inn"

5
31/08/2017

Great customer service from when we arrived until we left the night morning. Room & bathroom was very clean (which is most important to us), bed was comfortable with good pillows. Wifi was good. Breakfast was good (10% discount) and both attendants in the restaurant for breakfast and the lounge the evening before were very nice. Always liked BW. Been a member for quite a while now.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Your comments are very appreciated and hopefully tell others why we have such wonderfully loyal members with Best Western..Thank you

"very nice hotel"

5
28/08/2017

Rooms clean; Close to restaurants, stores, etc; Staff friendly; Dinner was excellent. Would stay here again is in the area. Did not use pool, but it looked large and nicely kept. Quiet, didn't hear other guests.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for the wonderful comments. We hope you return soon....and bring your bathing suit!

"Best night of entire week long driving trip"

5
26/08/2017

This was the last night of a weeklong leisurely trip to check off one more item from my bucket list....viewing of a total eclipse of the sun. Checked in early and had a delicious leisurely dinner in the hotel dining room, something I rarely do but was not disappointed in this case. The room was outstanding. Breakfast was off the menu and was very satisfying as well. Checkout took about 3 seconds. Great stay.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
What a monumental item to check off of your bucket list! But, unlike the eclipse, staying at the Best Western is not a once in a lifetime experience! Luckily, you can enjoy it over and over again, and we hope you do. Thank you

"Best Western Plus Bridgeport Inn"

5
24/08/2017

The room was clean, nicely decorated & comfortable. Modern digital AC worked great. Nice selection of TV channels. Shower head worked like new - not often the case in other hotels. . Breakfast waitress was EXTREMELY helpful. She asked if we wanted the morning USA paper - very nice. She was fast, efficient & kind. I'd recommend you consider giving her a bump in pay!! There's not many as personable as her. I just wish I could remember her name. I have had poached eggs @ least 30+ times in various restaurants. NO one ever asked how I'l like them, hard, soft or medium!! Never knew that was a possible option!. The steak & egg breakfast I ordered was the best I ever had. The steak was a nice thick piece of meat with no gristle cooked to perfection, with nice seasonings, the poached eggs were just right. My wife said her omlet was great even thought it was not on the menu & they made it as she requested. The only minor complaint was that there was no nite lite in the bathroom - most helpful for those middle of the nite trips.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
It sounds as though you had the opportunity to take advantage of our wonderful hotel and all of its terrific amenities. We certainly hope you come see us again soon.

"Not a Plus"

3
23/08/2017

I have stayed at Best Western Plus hotels in the past and have one here in my home city and it's really nice and classy. However this hotel should be a Best Western, the basic model. Upon arrival, the hotel does not even look like it's a Plus model, it appears it was a former hotel bought by Best Western to me, my opinion. The hallways are very muggy and hot, VERY long. The rooms are decent, seemed clean. Overall not really the best one I have stayed at, this should be around a $70 a night hotel.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you so much for staying with us

"Clean"

5
22/08/2017

Clean, excellent service and the nicest personnel. This location was very easy to find and enter and exit. Room was as clean and neat as you could possibly ask for. Restaurant food was very good and with fast service. Desk clerks could not have been anymore professional. Very friendly. If in the future we need a room in the Bridgeport area it will be at the Best Western.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We would love to have you back! We are very proud of our hotel and are excited to have you experience it and our wonderful staff.

"Good Service and Amenities"

5
21/08/2017

Comfortable lodgings with good amenities and a fine restaurant and good customer service and quality room service from the restaurant-good food. I was much impressed by the gentleman who delivered the food-high quality service that you find only in upscale hotels and restaurants.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are happy to have served you and are glad you had a chance to experience our dedication to customer service.

"Motorcycle Stopover"

3
19/08/2017

Spent the night here - front desk fast, friendly and efficient. Room were ok but very clean, bed a little soft for our taste. Towels a little thin and some strange furniture like a five foot armoire to hank your clothes. An acceptable stay for a hotel in this price range.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
SO glad you enjoyed your stay

"Excellence"

5
10/08/2017

A family oriented, business oriented, pleasure oriented accommodations. This was our first stay at this particular Best Western. Due to a tragedy we gathered here and under those circumstances, no one is thinking clearly. Customer care steps in, the customer service here is excellent, they have gone out of their way with professionalism, kindness, compassion and service. So friendly. Large, clean, modern rooms. No stone unturned. Pet friendly. What a pleasure under such grievous times.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you. We are genuinely sorry for your loss and so glad to be of service during this difficult time

"The room served it's purpose"

3
30/07/2017

Was a decent stay but some things could have been improved. Air cond never really got that cold and there seemed to be too much moisture in the air. Bathroom was very small and no free breakfast. Had a very long walk to the front desk.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Thank you for your stay we look forward to your next visit

"Good time"

4
21/07/2017

Hotel was very clean and quiet , one thing they might need to do is perhaps upgrade their Tv's . One I had in my room had a bit of a problem with color and there was no option on the Tv to fix it, would have been nice . But who goes on vacation to watch Tv lol. So I still rate it a very nice hotel for the price you pay it is well worth the stay and its close to a lot of places to eat and especially the place we went to , the whole reason for the trip .

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
we apologize for the issue you had with your television, and we are looking into that. Thank you for your patience and we hope you return soon to let us serve you better.

"85th Family Reunion success!"

5
18/07/2017

From check in to check out, all the employees were great! Rooms were clean, and comfortable. The pool was amazing...Matt was amazingly helpful around the clock and we all had a fantastic time. Friday use of one of the banquet rooms was great and the food was yummy, well displayed and generous. We would highly recommend staying here - big groups or small ones! We will be back!

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
What a fabulous recommendation! We strive to surpass our guests' expectations and when we get comments like these we know we are on the right track. Please do come visit again soon.

"BWP Bridgeport WV"

4
10/07/2017

Just what you would expect from a Best Western Inn. Clean and modern rooms, easy check in and out and good value for the money. Front desk staff polite and professional. Would stay again and would recommend to others looking for accommodations in the Bridgeport area.

"Weekend stop"

4
17/06/2017

Stayed here during a recent baseball tournament. Was concerned when the team booked here but was pleasantly surprised. This is a older hotel but well maintained and very nice room for the price point. I would stay again.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
Looking forward to you bringing the team again. thank you

"Amazing Service "

5
11/06/2017

This is our third time staying here on our way through to our vacation. The main reason that we keep coming back is the service that we receive in the morning breakfast from Patty, what a way to start your morning with someone that is so pleasant. Breakfast is also excellent. In the evening, Daniel is also amazing. Great service at the restaurant, and the food has always been very good. If you are in the area, stay here, eat here, you won't be disappointed.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We couldn't ask for a better endorsement or a greater outcome for our efforts. Its very helpful to know that our guests are enjoying themselves and receiving an experience above their expectations. We hope to see you again soon.

"Nice place"

4
09/06/2017

Our room was a king bed room but since we were rewards members we got an upgrade to a queen jacuzzi room. The room was nice. The pool is outside so unless you get there in the summer or like cool water beware. This is the first BW that didn't offer a continental breakfast, just a 10% discount on the restaurant on the premises. Large complex that had many different does to access to get to your room, so may be a little walk. Coffee and cookies were available in the lobby.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are excited that you had an opportunity to enjoy our Jacuzzi room and our full service on site restaurant and what better way to top off your evening than with our delicious complimentary cookies!

"A Great Travel Rest Stop"

4
29/05/2017

A great Central West Virginia rest stop in a neighborhood with a wide variety of venues for all ages and needs . For me the jewel within this facility is its lounge and restaurant. The restaurant is a great convenience for those of us who like to drink and eat without the liability of driving under the influence (DUI) however unlike other BW venues the breakfast are not complimentary but the guest is given a discount on their daily special breakfast for hotel guests. Not good for the grouchy morning person such as myself.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are happy you enjoy the restaurant and lounge for dinner. We are very proud to announce that we are under new management in the restaurant and are getting terrific feedback bot for the food and the relaxing convenience of it all. As for the grouchies, well maybe the in- room coffee or the complimentary coffee and fruit in the lobby may tame that long enough to get you to the restaurant to have you sample our many breakfast specials!! Please come visit again and let's give the grouchies our best shot.

"Meh."

3
20/05/2017

Not sure whether to rate this hotel as average or poor. I guess I'd call it "very unimpressive" on my personal scale. It's dingy, worn, and somewhat tired, though clean. There are much better and newer hotels nearby for not much more money. If you factor in the free breakfast at those hotels and no free breakfast at the Best Western, for not much more money you can have a much more pleasant stay somewhere else. FWIW our interactions with the staff were not great as well.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We apologize for your less than impressive stay with us. Although there are newer, more modern hotels in the area, we strive to exceed our guests' expectations with our many upgrades and our on-site restaurant that is recently under new management. Please come visit us again soon and allow us to serve you better.

"Very satisfied"

5
17/05/2017

Our stay here was very pleasant. The room was clean and the beds were comfortable. We also liked that there was a bar/lounge on site and a very good albeit limited menu. We would definitely stay here again.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
So wonderful that you enjoyed your stay and had a chance to visit our restaurant / lounge. We would like to mention that our restaurant is under new management and we are looking forward to an expanded menu shortly. Hope you have an opportunity to come try our new items.

"EXTREMELY DISAPPOINTING"

1
06/05/2017

Room was described as a suite, but we received an extremely small and dingy room. Tiny bathroom, rundown hotel. We did not stay but were refused a refund. Staff was curt, brusque, rude, and unhelpful. We will NEVER stay at a Best Western Again.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We apologize for any confusion.

"OK"

2
30/04/2017

Ok stay carpets were not too clean probably because they were old. Shower needs updating. Restaurant was not the best as there choices were so so. Only went there as we did not want to drive any more.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We aprreciate your comments that help us to serve our guests better. Also lease know that we are in the process of updating our menu for our in house restaurant that is recently under new management. Please come back and give it a try!

"No continental breakfast"

2
22/04/2017

Lumpy mattresses. No continental breakfast! They only offer a coffee and fruit. Noisy hallways. Original old-fashioned wood doors Put a towel under your front door, made it a bit quieter. I'm sure there's better hotels nearby.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are so sorry that your experience was less than superior. Also we apologize that you didn't have an opportunity to take advantage of our wonderful on-site restaurant that has many terrific specials both for breakfast and dinner. Please come again to enjoy some of our other amenities as well.

"VERY NICE"

4
16/04/2017

The hotel was very clean, and they offered food on site. The rooms were very clean and comfortable. they offered free wi-fi the staff was very friendly and helpful. the homemade cookies were offered with the free coffee. Hotel located off main highway close to food and shopping

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We are happy you had a chance to experience our many amenities ( including our delicious cookies) and also one of our finest points...our staff...thank you

"Very nice !"

4
10/04/2017

Restaurant within the Best Western had good food and reasonable prices. BUT no breakfast other than to buy it cost me under $15 with a 10% room discount. the room was excellent and would recommend for travellers but you need to book on line for considerable savings.

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
We appreciate your business. Hope to see you again soon

"Trip home!"

4
04/04/2017

Left Daytona Beach around 0600 on March 29'th! After 12 hours of driving we were glad to get downtime in Best Western! Room and bed were excellent! Close to drug store and other restaurants if needed! Had Breakfast there in morning! Overall short but very good stay!

bwbridgeport49035, Front Office Manager at Best Western Plus Bridgeport Inn, responded to this review
I'm so happy you enjoyed your stay. We look forward to seeing you again soon and maybe you can stay longer.

"Nice Motel"

5
31/03/2017

This motel was very clean and nice looking inside and out . Extremely helpful manager that was on duty she addressed our problem right away in a very pleasant manner. Location was great right near the main Hwy.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
So very happy to be of service

"Good place to stay."

4
30/03/2017

Stayed at the Best Western on our way home from Myrtle Beach. The staff at the front were very friendly and helpful. Room was very clean and quiet. We would stay there again and recommend it to our friends and family.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you. We look forward to your next stay!

"Womnderful!"

5
27/03/2017

Clean, nice smelling room, very comfortable beds, great staff! Good price $91 with taxes. In-house restaurant and free coffee, fruit bar. Wifi works too. Don't go to Brickside Restaurant across the street. Disappointing.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you! Always a pleasure to serve our guests..

"Treated Like Royalty"

5
03/11/2016

This was an excellent overnight stay. Our reservation was at hand upon our arrival; the check-in procedure was thorough and informative; even better, a coupon for a dinner discount in their dining room was presented. Although our door keys did not work, we were given new ones at the front desk, and a maintenance man was waiting to check and repair the lock when we returned to the room. The bedding, including a pillow top mattress and double-sheeted blanket/comforter is outstanding. The dining room, though not spacious, is comfortable. The menu, though limited, is inclusive and especially so for breakfast. Our food was nicely and carefully prepared and quite tasty. The most attentive staff even sent us out with extra coffee and a reminder to take some of the fresh fruit at the lobby coffee station with us. We look forward to our next occasion to stay here.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We remain your loyal subjects! We, too, look forward to your next visit. Thank you

"Great hotel"

5
25/10/2016

We stayed at this hotel for one night on our way home from a vacation. It was exceptionally clean and very quiet. The beds were comfortable and we had an excellent night's sleep. Everything you would want in a hotel.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We like to think that staying with us just one night will bring you back for more. You are proof of that. We strive to make sure every guest, every time is treated to our very best in service and comfort. We thank you and hope to see you again soon.

"Love this place!"

5
19/10/2016

I work in the region about 15 days every June/July and was so happy to find this place. The service is great and it is a nicely remodeled older building so its fresh and clean BUT ALSO sound proof!!! It is so quiet compared to other hotels and you can actually get a good nights sleep!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Sleep.... its a wonderful thing. We are happy to provide that for you and all of our guests. Looking forward to your next visit. Thank you

"Oasis on a Rainy Day"

4
13/10/2016

My wife and I stayed here during a recent motorcycle trip. We had just spent a day driving through heavy rain and were soggy and cold. The front desk staff was very helpful in getting us taken care of. The room was clean and comfortable. They do not provide complimentary breakfast like many other BWs but the attached restaurant provides a decent breakfast for a reasonable price. there are several restaurants within walking distance.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
So glad to be your comfort in a otherwise miserable sounding day. Come stay with us again soon. We will be ready with a dry towel and a comfy bed.

"Pet Friendly"

4
11/10/2016

We stay at this hotel when visiting family. Motel provides the our basic needs and is pet friendly which is key. We always bring our Cavalier King Charles when we visit and this hotel has a well lighted area to take him out at night. Only thing we wish is that the pet fee would be $20 per visit instead of each night.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Happy to have you stay with us , we enjoy all of our guests including the four legged variety!

"Motel in Bridgeport WV"

3
04/10/2016

The Best Western Plus in Bridgeport, WV was a decent stay. The rooms has amenities such as mini fridge, microwave, and flat screen TV. However, many of the channels on the TV did not work. In fact it was hard to find a news channel to watch in the morning (confirmed by my father and brother who stayed in nearby rooms). We were content with our stay overall. The main reason that I rated this motel Average instead of Very Good is because one of the doors into the motel had it's locking mechanism ripped off. It was supposed to be locked only to be opened by motel guests with a key, but it could be easily opened by anyone. We did inform the front desk staff about the lock and the tv channels.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for staying with us. Just wanted to reassure you in that our entry doors are secured to guests. We are in the process of upgrading the lock system. Also, unfortunately, the time that you stayed we had power glitches that led to tv issues that our maintenance crew was working feverishly to correct with our providers. We are so sorry you experienced these issues. Please come back and enjoy the hotel fully.

"Terrible place"

1
30/09/2016

Bathrooms outdated, wifi only works when it wants, tv sucks along with the 10 fuzzy channels, hotel has no respect for keeping you away from construction (they are currently ripping up the tile with a jack hammer right In front of our room, restaurant is not a bat, No free breakfast. Bottom line NEVER stay here people!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We so apologize for your experience staying with us. Please know that the issues with the tv and wifi that were caused by power glitches at the time of your stay, unforunately, are now corrected. The upgrade of the entryways is slated to be finished very soon as well. I hope you return to see the upgrades and enjoy the hotel at 100%.

"Good location"

5
10/09/2016

Best Western that is above average in quality and service. Convenient location, great bed and great folks at the front desk. They have a very nice restaurant/bar that serves a full breakfast that comes with a discount, not free and serves dinner as well. Had a great omelette.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your comments. So glad we could accommodate you in so many ways. Please come see us again

"How can this hotel be so terrible?? let me count the ways. "

1
05/09/2016

I had to change rooms due to the fact that when I walked in I smelled a foul odor. When maitenance walked in I asked him to smell the room and he said yes that is different.. So onto the next room. I walk in and whomever cleaned this room left the heat on!!! Not sure why someone needs heat in September but okay I will deal. They offer no free breakfast. Most Bestwesterns that I have encountered all offer free breakfast. What really also irks me is on there welcome board it says free breakfast item $3.99. On the daily specials the cheapest option is not $3.99. So I recommend they either raise the "free breakfast item price" so that in fact the breakfast is free. I am sure your guests would appreciate this small gesture.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
I'm so sorry for the confusion you experienced. Being a full service hotel we offer a $3.99 coupon towards our breakfast options. I think that's where some of the confusion may be and we will certainly revisit that offer to see if it seems vague. We hope to have you visit again soon so we may serve you better.

"Great overnight stay "

4
23/08/2016

My husband and I were in Bridgeport for a wedding. We checked into the Best Western late on Saturday night, the girl at the front desk, (sorry I don't remember her name) was very efficient, and very polite. When she asked us if we wanted smoking, I thought oh great this place is going to smell like a ashtray, but to my surprise it didn't. We stayed in a king room. It was very clean, bed was comfortable, bathroom is a typical hotel bathroom. The restaurant/bar was already closed for the evening so didn't get to try it out, the pool area looked to be very well taken care of. We had a very quiet relaxing night, and the best part was check out isn't until noon. We will definitely stay here again when in the area late at night, and don't want to drive home.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your comments. Delighted you enjoyed your stay. We look forward to seeing you again soon

"First night on the road"

4
17/08/2016

We have stayed here many times as we have traveled south. Very friendly and helpful staff. Room was nice and clean but the whole place could use an upgrade. It is situated on a busy street and exiting can be tricky. Very conveniently located near the interstate and lots of good restaurants.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your recent stay. We hope to see you again soon

"Clean and quiet but breakfast not included"

3
17/08/2016

The room was clean and quiet. The staff was friendly enough. They are renovating the outside which will be nice. The inside could use and update too. Breakfast should be included in the price to make it a better value.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for staying with us. Value is always one of our priorities, so I want to make sure you know that we offer everyday specials in our on-site restaurant as well as coupons for our guests to use there. Come see us again soon.

"Nice Choice"

5
13/08/2016

Good place to relax after hard days work lounge was nice food was excellent prices were reasonable beds were comforatable room was cleaned smoking room was very clean price was good lounge is nice place to hang out always something new going on breakfast was quick and very good for the price the motel is also close to many shopping centers

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you so much for coming to see us and enjoying what we have to offer. Thank you also for sharing your experience

"Clean Hotel with Nice Staff"

4
10/08/2016

I stayed at this facility with my husband and our toddler. Our stay was not without a few minor issues, but all were handled quickly and professionally by the hotel staff. I am a nut about the cleanliness of hotel rooms and I was pleasantly surprised by how clean our room was, not to mention the pool and pool area. My toddler had a wonderful time in the outdoor pool and the food at the on site restaurant was very good (although not open for lunch). The free wifi worked great and they also have a business center on site where you have access to a computer and printer. The front desk staff, housekeeping, maintenance and restaurant staff were all very friendly and went out of their way to make our stay a pleasant one. Great hotel for a reasonable price!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
How wonderful. So glad you enjoyed the fruits of our very hardworking staff and especially the results of our terrific housekeeping crew. Come see us again soon.

"Friendly Staff, Nice Facility"

4
08/08/2016

This Best Western is convenient to I-79 and several restaurants. Staff at front desk were very friendly and the price was reasonable. Front desk people were extremely friendly and helpful. There was also a nice bag of "goodies" in the room and free USA Today. Only issue was that the room was very humid. West Virginia in August is very humid so it would have been really nice to have had the A/C on early enough to kill the "muggies".

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
True, we are a muggy state in August but we will absolutely try to make sure the rooms are "demuggied" before the guests arrive. thank you for your input!

"our stay"

5
25/07/2016

Staff very helpful. Room is nice and clean. Breakfast in restaurant was very good and a good price. I would stay here again. Now I am going to ramble because this review has to have at least 200 characters.

"Not much for the pirce"

4
24/07/2016

I stayed one night here and was not impressed. The room was nice and clean; but that is it. No free wifi, no breakfast either. I have stayed at lesser hotels that give you more and make you feel that what you are paying for is not just a room. There are other hotels at this exit off the Interstate and next time I will try a different one.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We apologize for your not getting the most out of your stay with us. We would like to clarify however, that we do offer free WiFi throughout the entire hotel. Also, we have a full service restaurant on site that offers breakfast and although it is select from the menu there are many specials and coupons offered. Please come see us again and we will make sure your experience is better.

"Nice place, nice people"

5
22/07/2016

The rooms were clean, the staff (maids, front desk, restaurant) were all friendly. The jacuzzi in our suite was clean, and awesome. We had a 12 week old kitten in our room with us, and we encountered no problems having him in our room. It wasn't expensive. It's in a good location, and the restaurant on site was nice (though it was closed at dinnertime the night before.) Across the road, there's a shopping center that's extremely convenient, and it's close to I-79, and Meadowbrook Mall is nearby as well. I have friends in the area, and will definitely be staying at this hotel again when I visit!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you so much. We hope to see you and "kitty" again soon.

"High School Reunion"

5
20/07/2016

We had our high school reunion here over the weekend. The room where we held the event was large, the staff is the best ever. They will meet every need you have. We had a buffet dinner featuring stuffed chicken breast and the most tender roast beef I've ever had. Absolutely one of the best meals I've had and I've been to many meetings in the area and had dinner at many of the hotels. I've never stayed here since I'm local but if I had to have a place to stay I would definitely stay here. If you need a great place to have your reception, party, etc talk to Rhonda and Bob will see that you are well taken care of. Thanks Best Western and Staff!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We have to agree that although our entire staff is at the ready to make our guests' stay memorable, Rhonda and Bobby are excellent at ensuring that. We are so happy that your event was everything you hoped for and we look forward to your return. Also, remember that, although you may not need to stay with us because you live locally, we have the on - site restaurant and our event nights to enjoy. Come see us any time and bring your friends!

"Price was good"

3
14/07/2016

The room was clean. You got TV, free wifi, and the area where the hotel is located is surrounded by malls and restaurants. There is no free continental breakfast, but there is an restaurant in the hotel where you get a 20% discount on one meal. There was an outdoor pool, which was very refreshing on a hot day. The room itself could use some updating. The air conditioner rattled continuously, even on a low setting. I was wavering between giving them a very good or average rating, and decided on the average because of the continual rattling of the air conditioner.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Glad you could take advantage of our many amenities. We apologize about the air conditioner and please know that we are addressing that right away. Come stay with us again soon to enjoy a quiet, clean, comfortable night

"family vacation"

5
11/07/2016

pro's recommend this hotel. The staff was great & the food was great. We didn't have reservation. Oh I forgot, this was July 4th weekend. They just happen to be doing fireworks that evening. It was a treat for us. con: had a hard time with my gps went on the instructions and winded up in a loney road.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Oops. Not sure about the GPS issue,sorry for the unexpected scenic ride!. Once you got here though, we are glad you had a great experience and fireworks too. You're right! That had to be a treat!

"very welcoming"

5
08/07/2016

We thoroughly enjoyed our stay here. We enjoyed the convenience of the on site restaurant, and the food was very good. The staff was welcoming and helpful. The room was clean and comfortable and quiet. We will definitely stay here again.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Satisfying our every guest, every time is what we are all about. We truly do look forward to your next visit

"Anniversary Trip"

5
01/07/2016

Celebrating our 38th anniversary. Facility very clean, comfortable. Staff extremely friendly. Would recommend for anyone. Did not plan to stay here but stopped when we saw the sign to check w/ manager for a special. Pool was great after a long day of traveling. - Kip and Vickie

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Well Happy Anniversary. Thank you for sharing that special day with us. We are happy to know you found us to be a pleasant "surprise"

"enjoyed"

4
25/06/2016

This Best Western was very clean and is pet friendly. They offered points to our member account after a complaint about people standing outside our room talking loudly and yelling until after 11pm. Would definitely stay there again.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We're very sorry you had an issue with your stay but happy we could make things right when there were bumps in the road and we would be delighted to have you return

"Average, but could be great."

3
22/06/2016

Older property. 80% of the staff is friendly. Security at all doors, at all times. Breakfast is not complementary, but the cost of the room more than makes up for it. The restaurant is very good. Free coffee in the hallway. Outdoor pool.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for staying with us. We are glad you had an opportunity to enjoy our restaurant as well.

"Nicest Front Desk"

5
22/06/2016

Was here for work for a week.. Nice hotel, nice accommodations but the best thing about it was the sweet lady at the front desk. Very welcoming, very pleasant and courteous, and went beyond what was necessary to help us.. Her name is Diana and if I ran a hotel or any other business, I'd be offering her a large pay increase to come work for me. A complete asset to that business. Thanks Diana

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
She is certainly one of our shining stars. So happy she had the chance to show you her winning ways. We hope to see you again soon

"Best and most welcoming hotel"

5
15/06/2016

I have been a flight attendant with a regional airline and our over night was best western. They made me and my crews feel so at home and welcoming! This has been my absolute favorite overnight. The staff there is amazing and so helpful. They have a phenomenal staff!!!! I highly recommend this hotel! You will be very impressed! Thank you so much Best Western!!!

bwbridgeport49035, General Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your wonderful comments this helps us to know we strive in the right direction to and exceed our guest's expectations. Looking forward to seeing you in the future.

"Comfortable Overnight"

5
12/06/2016

Convenient location. Helpful, professional, user friendly staff. Clean, efficient, comfortable, c o o l, quiet rooms. There was an active restaurant serving meals until 10pm. It was nice to order a breakfast. Stella (waitress) was excellent as were the breakfasts. This was a stopover from a vacation return to Erie PA from Hilton Head SC. Very nice, "old school" hotel. Wife, daughter and I felt safe and comfortable with the accomodations. They all did a nice job!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Your wonderful comments help us to know we strive in the right direction to meet and exceed our guests' expectations. Looking forward to having you stopover again

"A really nice hotel!"

5
28/05/2016

At first I was kind of skeptical seeing the outside you know it's an older Motel it doesn't look bad but you can just tell it's been there for a while but on the inside all the rooms have been updated super clean comfortable bed flat screen TV and clean bathrooms. The staff is super friendly. They have a restaurant inside the hotel which I didn't try. I would definitely stay there again

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for sharing your experience and we are excited to have you come back to enjoy all that AND our restaurant next time.

"Only for oil well workers"

1
21/05/2016

The hotel is only for construction companies or oil well companies, rail road workers, etc. Not for family or any type of professionals. You will see oil well trucks park everywhere outside the hotel and crew as well wearing there dirty boots and clothes. 1st floor smells like smoke and It must be for smokers. Rooms smells like dirt. Lost of noise during night. Internet is terrible.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We are sorry you seem disappointed in your stays. We are also very sorry that you are disappointed that many blue collar laborers are able to take advantage of our wonderful hotel. Just to be clear we have many professionals and are very family oriented guests as well.Of course, in earlier comments to the hotel you informed us that you were upset that your company has contracted with our hotel instead of another local facility and that you would continue to complain until your company did switch, however, we have done everything in our power to accommodate the employees from your company, from driving you to many local businesses to doing an individuals laundry separately because of his personal health requests. I'm sorry,sir, that you are not happy with your company's decision but truly it seems rather than searching for things to complain about us you should talk to your company.

"Wonderful reception"

5
11/05/2016

We stayed two separate nights, on the way there and again on return trip. Both receptionists were extremely helpful. Gave us water bottles and snack bars, and even a coupon for $20 to use at breakfast the next morning (We had signed up for Best Western Rewards Program.)

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Welcome to our rewards program and thank you for your loyalty to the Best Western Brand. We look forward to seeing you again soon

"Quick Overnight"

3
10/05/2016

Arrived at 7pm, left at 5am for drive south. Check-in was easy with online reservation. Business area had working Computer and printer. Breakfast started at 6am so I missed it. Bed was comfortable, Fridge and TV both working.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Our pleasure to serve you

"Excellent Best Western"

5
08/05/2016

Decor, service, front lobby,restaurant all excellent. Upon arrival, we walked into the lobby, the appearance was amazing. The service that we received was friendly and courteous. We ate dinner at the restaurant. The bartender/waiter was also amazing. He was very friendly although very busy. There were four of us, two had the shrimp scampi special, one of us had pasta, and I had a jalapeño burger. No complaints, all of us enjoyed our meals and service. Breakfast is not provided like at most of the Best Westerns but, we did have breakfast there. Three had these huge omelettes and I had a breakfast burrito, all enjoyed at a very reasonable price. Personally, I'd rather have this than what a lot of free breakfasts serve. Definitely would recommend here to stay.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
How wonderful! Not only did you enjoy our hotel, its' staff and our many amenities...it sounds like you enjoyed the hearty meals as well. Visit us again soon and see what's cookin'!

"Pet friendly"

4
07/05/2016

This hotel was very nice and quiet. We needed a pet friendly venue for our return back to our summer home. We also needed a handicap accessible room, and this one was right next to the back door. We were able to park right next to the door also, and found this hotel perfect for our needs. Definitely will stay here again!

"STOP OVER"

5
04/05/2016

The room, decor and comfort was up to the PLUS standard. Only disappointment was there was no complimentary breakfast, but there was hot coffee on hand in the lobby throughout our stay. The gym is a little claustrophobic and the treadmill is basic quality so you could injure yourself. The service was great..

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you so much for staying with us

"Nice Hotel"

4
02/05/2016

Great place to stay....very clean and great staff....Staff was wonderful when we checked in with no reservation. Provided options and pricing was reasonable. Went into restaurant for a late dinner and host was wonderful and accomodating in changing the tv channel for my husband to watch a basketball game. Food was ok, but not great in the restaurant. Menu had limited options....but not bad.

"It has limits, but it has value as well"

4
24/04/2016

Another reviewer has noted that the rooms and bathrooms are small and somewhat crowded - I agree. But the room we had was also clean, pet friendly, and reasonably priced, so on balance, given my circumstances, it is Very Good. Staff is friendly, but the buildings are sprawling - it's quite a hike from back to front. Lots of parking. Plenty of fast food in the area. Easy off and back on the Interstate. Wi-Fi worked well.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
It truly is a large property, even the staff is happy for the excess parking! It helps so much that guests can park near their entry doors! We are happy to have served you in the manner you deserved and expected. Thank you

"Not really a BW Plus"

3
19/04/2016

Rooms are really small and cramped...we had 2 queen beds and might have been better with 1 king. The bathroom was extremely tiny!! For 2 people trying to get out in a hurry in the morning, we were always in each other's way. Although an attempt has been made to upgrade the hallways they still looked old and tired. I came away with 2 massive bite areas on forehead and arm...not sure what they are from. The location is good with quick connection back on I-79 however, I would probably check out another chain for our next trip.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We apologize for your experience. Please know that we take our guest comments seriously, as we did with this situation. We had our professionals check the room immediately. However, they didn't find anything that may have caused the bites you suffered.Please know, also, that, if at any time, your room is not meeting your needs we will certainly make every attempt to accommodate our guests, whether we need to change your room type,area of the building, etc. we will do our level best to make sure you have an enjoyable experience..every time...please come back to allow us to demonstrate our willingness to make that happen.

"Excellent all around"

5
17/04/2016

Stopped for one night on our way to Hilton Head. Very good experience. Front desk very friendly. Restaraunt food and service great. Stayed with our dog. Room very clean.Hotel overall in great shape. Easy check in and check out.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We are happy to serve all of our 2 legged AND four legged guests. Hope to see you on the return trip.

"Friendly staff, clean room"

4
16/04/2016

We enjoyed our stay. We were on our way to Falling Water (Frank Lloyd Wright house) and stopped here for the night. Everyone was so friendly from the front desk to waiter we had for dinner in the restaurant and waitress we had for breakfast. I would highly recommend staying here.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
What an interesting destination. We are very happy you shared your journey with us. Please come again on your next adventure

"Excellent Stay"

5
16/04/2016

Room was very clean and nicely decorated, All appliances were in working order. There is plenty of parking for the guests. The beds are fairly comfortable and I like the fact that we had different variety of the pillows to sleep on from soft to firm. This was identified by a previous survey. Have this hotel on our STOP list again.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you so much for staying with us and sharing your wonderful experience.

"Excellent stay for an overnight trip!"

5
12/04/2016

This hotel was very "homey" in regards to appearance and staff. I chose this hotel over others nearby because it had a "welcoming" feel in comparison to the other hotels that gave off more of a "conference/business" vibe. The staff was very friendly and helpful. The breakfast was delicious and had a better selection than most hotels I have stayed at in the past selection. The only complaint that I had was the size of the bathroom and no indoor pool. The bathroom was very small. I would book this hotel again for a single night. I don't know that I would stay here for a week with the kids since there is not much for them to do since there was no indoor pool.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you. We pride ourselves on our friendly, efficient staff and hope you come back "home" soon

"A cut above"

4
06/04/2016

Better appointed than my experience of Best Western. Good mattress, sheets and duvet, pillow case nice quality - feels like 100% cotton. Very clean and pleasant in a business travel way. Desk, blackout light privacy drapes, big flat screen. A bedroll on bed which I appreciate for comfort. Lots of storage and hard surfaces - wardrobe, drawers, shelf. On site restaurant and bar. Service good nice pub type atmosphere - last night was wing night 50 cents per...Good vibe and wings surprisingly good for a hotel. Front desk staff very professional and nice. I was checked quickly and pleasantly. I will stop here again on way home from South. First time visitor, I'll be back.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Although making certain every guest is having the experience you had is our continual goal,seeing your comments makes us confident that we are striving in the right direction. Thank you for staying with us and we hope you do so many, many more times.

"Better than your average Best Western"

4
29/03/2016

Better than your average Best Western, clean rooms. Bathroom is small, but clean and functional. The best towels I have seen at a hotel! Building is a little tired. WiFi was better than average for a hotel, peaking at 12 - 18 Mbps. Although there were occasional dropouts.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your terrific praise. As always we strive to make sure our guests are comfortable and accommodated. Looking forward to your next stay with us. We'll keep the towels fluffed!

"Good Stay"

5
27/03/2016

Arrived at the hotel late on a rainy night. Staff at check-in and in the restaurant the following morning were solicitous and helpful. All well handled for a late arrival and an early morning departure.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Your comments mean so much. We are proud to be your "port in a storm".

"Great service"

4
25/03/2016

This is a very well run establishment. We had very good service here. If this place had an indoor pool, it would be EXCELLENT! The desk clerks were excellent on check in and out. The meals provided for our conference were delicious. The servers in the restaurant and bar were very good, and we had an excellent experience here. Thank You!

"Best of The Best"

5
21/03/2016

We recently had the pleasure of staying at BW Bridgeport Inn and were very happy with our stay. I had the best sleep I've ever had in a hotel and didn't even want to get up in the morning! The staff are all efficient, friendly and knowledgeable. You won't go wrong staying here!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
That is wonderful! come oversleep with us again!!

"Better than average "

4
18/03/2016

My stay at this hotel was better than average. The room was clean, the staff was probably the most friendly staff I've ever encountered and they allow pets. Room service from their restaurant was excellent and the food was delicious. I ordered the southern chicken with mashed potatoes and seasonal veggies (cauliflower, broccoli and carrots) and my great aunt ordered the tilapia with a salad and cottage cheese. Excellent! We ordered breakfast, too - the egg sandwiches. The food was bit expensive, but the convenience outweighed the price. The bathroom is super small. You barely have enough room to turn around but the water pressure is very good and the shower gets very hot, which I prefer. The beds are very hard but then again I'm used to a 4 inch memory foam top on my bed at home - that's just a personal preference. My only real complaint is that we chose a non smoking room. The room itself wasn't smoking but the hallway smelled like stale smoke. Overall I give this a 4 star rating. I will definitely be back if I'm in the area again.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Terrific! We are excited that you had an opportunity to enjoy many of our amenities and looking forward to your next visit!

"Permanently marked as a travel stop"

5
12/03/2016

Pushing the miles from Canada to Florida. Late night stop and what a gem. Price is perfect and just off the highway. Large rooms and clean. Washroom and tub clean. Zero issues.The best part was the young lady at the front desk. Friendly and helpful. The people who great you make all the difference when there are multiple choices in places to stay. Thanks Jennifer !

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Wonderful!!! When we see these comments we know we are achieving our goal of exceeding your expectations.Hope to see you again soon. We love to keep WOWing our guests!

"Great place to stay"

5
29/02/2016

I thought the room was very clean room nicely decorated, All appliances were in working order. The appearance of hotel attracted me and there is plenty of parking for the guests. The beds are very comfortable. I like the fact that I was given a variety of the pillows to sleep on from soft to firm.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
All of us are so glad you enjoyed your stay and had a wonderful experience. Hope to see you again soon.

"Great hotel"

5
03/02/2016

Nice rooms, pet friendly, convenient. Enjoyed eating at the restaurant, delightful waitress! Will stay here again when we come this way. Would have liked to have received meal coupons, but were never offered. But, still nice place to stay.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
So glad you had an opportunity to take advantage of our comfort, convenience and amenities.We look forward to your next visit.

"Stop Going South"

3
13/01/2016

We were surprised at the price of this hotel and when we questioned the girls on the desk they said well this is a busy industry area and since it was bad weather we stopped. Our first problem was the entrance to the area of our room was way in the back and the keys would not work then once we got in there were alot of guys hanging around the door smoking and just making litttle remarks which being two woman was not what we needed. Once in the room we found it okay but the door coming from the outside was just 2 doors down and the door slammed shut....no spring to ease the bang. They had told us the the bar/restaurant had good chicken so we headed in and I will say we had the best onion rings and the chicken wings were really great. My biggest complaint was the fact that for the price the only breakfast was a cup of coffee and either an orange or apple depending

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We apologize for the issues that you encountered while staying with us. We are glad, however, you enjoyed our clean , comfortable rooms and our full service, on site, restaurant for your dinner. Please remember for your next stay with us, that we offer many discounts for our restaurant as well as specials for our breakfasts and dinners.

"Our Journey Home"

5
01/01/2016

I would recommend this Best Western Plus to anyone travelling in this area or looking for a great week-end or week away. It is one of the best hotels we have ever stayed in, service and food was excellent!!! The rooms were outstanding!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
So happy you enjoyed your stay!!

"One Night Stay"

5
16/12/2015

Traveling with pet dog. Best Western was very accommodating for me and my pet. No issue with room, which was clean and neat. I did eat the lounge for dinner, along with alcoholic beverages...prices and taste were reasonably compared to chained restaurants. The hotel is very close to nearby shopping centers for whatever you need or want.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Enjoying our full service hotel and amenities is exactly what we are here for. When you come back, perhaps you and your pet can enjoy them for longer.

"nice place"

5
12/12/2015

close to everything dining shopping .clean place the bar is a bit expensive tuesday wing night was great very quiet outdoor pool will be great in the summer, the hotel corradors were very confusing got lost twice ice was far in the other part of hotel very slow bartender

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We are very happy to have had the opportunity to serve you and yes, indeed, come visit us again in the warmer weather because the pool is WONDERFUL

"Would stay again"

4
04/12/2015

This week my family and I stayed here overnight for a funeral the next day. The staff could not have been nicer and accommodating to our needs for our group. The rooms were large, comfortable, and clean.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We are so sorry for your loss. It is our hope that we made this difficult time that much easier.

"Comfy Sleep"

4
30/11/2015

Once I hit the bed, I slept like I was hibernating. I recommend this Inn for its ambiance and comfy beds. No free breakfast unless you are here when the restaurant is closed, but the food is good in the restaurant and service is excellent.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
What a great way to describe your night's sleep.Come hibernate with us again soon!

"Average BW"

3
29/11/2015

If you are familiar with Best Western (not the newly built ones) then this one is pretty much like every other one. Pretty average. Fairly short drive to the airport and there are numerous restaurants surrounding the hotel. Only really disappointing thing for me was the fitness room. I use free weights and/or floor space for my work out and this had neither. The weight machine was ok. Was told my the hotel maintenance guy to not use either treadmill as they had issues and didn't work right. Better fitness room or pass to a local gym would be nice.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for staying with us and noticing how close we are to several amenities in the area

"worst vacation i've ever had.."

1
22/11/2015

A few weeks ago my husband and family had stayed at the best western plus in Bridgeport west Virginia. this was the worst stay I have ever encountered at a best western. I can assure you we wont be back. I have 2 children. this hotel just is not a kid friendly hotel. people coming in and out of the lobby all night from the bar they have in the lobby. which is also a disappointment if free breakfast is important to you on your stays this is certainly is not the place for you. their restraunt has awful food, and way to over priced for what it is. I asked for a non smoking room in my reservations. I have children so of course I don't want them around it. well what do you know that's what we got a smoking room. I was not accommodated in any way. The management is very poor here they did absolutely nothing to make our stay comfortable. It was super packed when we arrived to and the poor girl I think her name was Brittany at the front desk had no help. Shame on the management team for this! I think if they want this hotel to go anywhere they should consider different staffing. Very disappointed and we will not be back when we are back in the area. so sad because we use to be very valued best western rewards customers! TRY SOMEWHERE ELSE.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your response. We are sorry for your experience and hope that you will come back to allow us to serve you better

"Tough area to find a hotel room"

3
19/11/2015

This hotel is basically good but NOT a PLUS property. Outdoor pool and no complimentary breakfast. They are fracking in this area so plan ahead Hotels are FULL and it is hard to keep clean with 100's of guys in muddy shoes

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your comments

"Pleasantly surprised"

4
13/11/2015

The hotel staff was very pleasant, the room was very clean and pretty. The bed and pillows were comfortable, and bath products nice. The in-room coffee was actually good-Settles Best. For a pet friendly hotel, we would stay here again.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Our goal is to exceed our guests' expectations whether human or of the non-human variety!. We look forward to having you and your pet come back to see us soon.

"Peter B 1"

5
02/11/2015

Outstanding Staff from Housekeeping, Restaurant and front desk along with Maintenance staff. Never has anyone failed to meet my needs or answer my questions. Its hard to find as complete and helpful staff anywhere.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you so much. It was our pleasure to serve you

"Great place to stay for a night or for an extended vacation"

4
27/10/2015

We came for just a nights stay and were treated like royalty. Service was exceptional from the front desk to the professional service from the wait staff in the restaurant. A clean place to stay for a day or for an extended vacation.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
What wonderful comments. We are so glad to be of service

"A good place and value"

3
23/10/2015

This is a nice hotel. The staff was very nice and the room was clean and quiet. My greatest concern was the smell in the hallways. They smell of cigarette smoke. I was afraid my room would smell, but it did not. Thank goodness. My biggest complaint was with the restaurant. The food was very poor. Steak was tough and poor quality. Rolls were under baked. Salad was lettuce and a couple of cherry tomatoes. The staff was very friendly and nice. I would not recommend the dining but there are other places near by. It is easy on and off the interstate. I would stay here again. I just wouldn't eat in their restaurant.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your comments. We take these seriously and use them to improve our service for our guests.

"Average Hotel"

4
22/10/2015

We traveled down from Michigan for a wedding and stopped to drop off our luggage before heading there so we were in a bit of a hurry. I had booked the hotel online and while checking in there paperwork said a non-smoking room with 2 queen beds while mine said smoking room with 1 king bed, they said that happens a lot when you book online and took a good bit of time to get it corrected so I recommend calling when you book. The hotel is much bigger than it looks and each building has it's own entrance. There was a group of people sitting outside our building on the bed of a truck and on lawn chairs with a cooler, we figured they were pre-gaming for something but when we arrived back at the hotel 5 hours later after dark they were still there... It made me a little uncomfortable and I don't know why the hotel let them hang out there. The room was clean, the bed was comfortable and the staff were pleasant. There wasn't really anything special, just an average hotel.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your comments. Just by way of explanation we do have some longer term stay guests that do sometimes have outings to spend time with their groups. We apologize if this made you uncomfortable, But we wanted to let you know that we do not allow people that are not staying with us to loiter on property. I hope this makes you more comfortable for your next stay

"older, remodeled hotel"

3
19/10/2015

this hotel was ok. good enough for an over night stay in Bridgeport. We stayed there and then went to Weston to visit the insane asylum. Good Base for that. It's centered with lots of shopping and restaurant choices. it's 2 miles south of the meadowbrook mall. you can tell the hotel is older and the wing we stayed out wasn't attached to the hotel, so you had to walk outside to get to the restaurant and lobby. given the choice, I'd rather not. also, it's WV so they still have smoking rooms upstairs and the hallways stunk. if the room smelled that bad, I would never been able to spend the night but the room didn't stink at all.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Thank you for your wonderful comments.

"Clean & modern room"

5
12/10/2015

Room was nice and clean. The hotel was large and had many entrances. We stayed in entrance I. It was located on the ground level and three doors from the entrance. We had no problems with sounds or disruptions. We travel with my basset hound and he never seemed to be bothered by any sounds. Really nice location and close to attractions. My husband was involved in the hotel's banquet room for business matters and this was nice to have an all inclusive sight for business and personal stay. Other postings about it being a hotel for oil workers is correct but PLEASE be respectful for the hard working people. There were several company vehicles on the entrance we stayed in and no one ever was disruptive. Often, by the time I would be up before sunset they were already gone for the day. I have no problems recommending this hotel for people with families. Very comfortable stay.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Love the basset. We love all of our pet guests! Glad your whole "family" enjoyed our hotel. Thank you

"Nice place"

5
10/10/2015

Love Best Western and the points .nice hotel with alot of things close to work and eat .clean comfortable room and great tv bathroom door was in the way of the toilet kind of cramped bathroom but manageable

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
So happy you enjoyed your stay! Staying @ Best Western is a win / win experience. Our guests stay where they know they will be comfortable and well taken care of AND, like you, they gain rewards points for their stays to use for their choice of many perks

"Nice hotel in Bridgeport"

4
06/10/2015

The service set this hotel apart from others. The room was clean, and the staff was friendly. They remembered my name and made both checking in and out a breeze. They also called to check on me to make sure I had everything I needed. I appreciate little touches like this. I was very happy with my stay, and the hotel exceeded my expectations.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Wonderful.. It is our goal and our mission to exceed our guests' expectations every day in every way. thank you so much

"Refreshing stay"

5
03/10/2015

When you are tired and had a long day traveling, the staff was excellent. I left there refreshed and feeling like I was human again. When I come that way again, I will keep this motel in mind when looking for a place to rest.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We look forward to refreshing you again soon! Thank you

"Excellent!"

4
25/09/2015

After driving all day from North Carolina, where we stayed at a terrible hotel this was a breath of fresh air. Clean room, free internet, and lots of pillows. The staff was kind and quick. We stayed during the week so there were lots of work trucks.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
Glad to be your oasis after a long day on the road. Perhaps you will visit on the return trip?

"Great Stay!"

5
23/09/2015

I was very pleased with the courtesy of staff, cleanliness of room, and amenities. In-house restaurant is convenient and has great food at reasonable prices. High speed internet worked great! The bed was comfortable and I felt safe staying here. I will be staying here again and highly recommend this hotel!

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
It was our pleasure to serve you. Looking forward to your next visit

"Overpriced"

3
13/09/2015

While the room was very nice and Internet access easy and good I felt the value overall was not good. I don't mind paying a pet fee, which was $20, but my overall bill was $172 which was way overpriced for this hotel and this location. Breakfast was NOT even included. This was merely an overnight stop on my journey back to KY and I was at the mercy of pet friendly hotels. I will pay more attention to pre-planning my trips and go for AirBnB next time. This hotel should have cost $105 at the MOST plus a lesser pet fee.

bwbridgeport49035, Front Office Manager at BEST WESTERN PLUS Bridgeport Inn, responded to this review
We are glad you could experience our accommodations. We are a pet friendly and full - service hotel offering a complete menu restaurant on site for breakfast and dinner.