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Best Western Hotel Brady Inn, Brady

4.0/5  - basé sur 156 notations.
2200 S Bridge Street, 76825-7442, Brady, United States - visualizzare mappa
Best Western Brady Inn - Facciata dell'albergo Il Best Western Brady Inn è situato nel centro di Brady. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al Best Western® Brady Inn!Potrai raggiungere facilmente la Heart of Texas Records dal nostro hotel di Brady, situato a breve distanza da tutti i luoghi d'interesse della zona. Numerosi appassionati di attività all'aperto scelgono il nostro hotel per la sua vicinanza al lago Brady, un paradiso per la pesca, la nautica da diporto, il nuoto e le escursioni a piedi. In ogni caso, anche l'aeroporto Curtis Field è vicino e noi abbiamo l'obiettivo di dimostrare che un hotel della zona aeroportuale non deve necessariamente essere fuori mano rispetto alle migliori attrazioni della regione. Qui troverai tutto ciò che ci si può aspettare da un hotel di prima classe, da un'accoglienza calorosa a un check-out rapidissimo. Siamo vicini a dei ristoranti e offriamo una navetta gratuita da e per l'aeroporto Curtis Field. Nel nostro hotel di Brady sono ammessi gli animali domestici, poiché sappiamo che non è una vera vacanza se manca anche un solo membro della famiglia. Offriamo un ampio parcheggio per camion e camper, in cui i numerosi autotrasportatori, campeggiatori e viaggiatori "on the road" che soggiornano presso il nostro hotel di Brady potranno parcheggiare comodamente il proprio veicolo. L'Heart of Texas Country Festival è un evento annuale molto atteso che attira molti ospiti presso il nostro hotel di Brady. Il campionato mondiale di BBQ Goat Cook-Off si svolge nelle vicinanze e il golf è uno degli sport più praticati da queste parti. Dagli ottimi barbecue ai pomeriggi sul green, ce n'è per tutti i gusti. Anche la caccia è uno sport molto diffuso da queste parti e noi siamo felici di offrire camere comode e pulite ai cacciatori durante la stagione. Il Brady West Rehabilitation and Nursing Center attira numerosi lavoratori e famiglie in visita ai propri cari. Che tu sia qui per affari con l'Heart of Texas Memorial Hospital, l'aeroporto Curtis Field, il centro di assistenza medica o altre aziende, il nostro hotel di Brady ti garantisce spostamenti facili e veloci. Ci impegniamo a rendere il tuo soggiorno quanto più piacevole possibile. Prenota oggi stesso una camera tranquilla e spaziosa al Best Western Brady Inn per un soggiorno all'insegna della comodità!

Best Western

Hotel Brady Inn

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2017
Basato sul parere di 157 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
51
Molto buono
65
Nella media
31
Scarso
7
Pessimo
3
CONSULTARE I PARERI SU
Affari Affari
27
Business Business
21
Da solo Da solo
13
Di coppia Di coppia
18
In coppia In coppia
36
In famiglia In famiglia
56
Viaggio con amici Viaggio con amici
16
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Brady Best Western Inn"

5
13/10/2018

The Brady Best Western Inn was extremely clean and comfortable. The complementary breakfast was great. The service was wonderful. The management was friendly and helpful. I will definitely stay here again.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your business. Sincerely, Josie Rodriguez Manager

"Don't Expect More Than Two Star Accomodations"

2
21/05/2018

Of the hotels in the area this is the typical two star, truckers and construction crew's overnight crash pad. Don't expect much more than a parking full of construction heavy duty work trucks and 18 wheelers. I will have to say that the room was clean, but come on guys, asking customers if they are gona need towels before they even get to the room? Seriously? As far as that "Continental Breakfast" they advertised, imagine what that looks like when several hundred construction workers settle in on it about 7:30 in the morning. Need I say more? I'm sure you get the picture. Heck the hotel even comes with it's very own pan handler that walks from person to person as they try to load up in the parking lot. Who could asked for more!

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
In behalf of our entire team we would like to apologize for the inconvenience. Your business is very important to us and we value your feedback. Right now we have a lot of projects in town and all the motels have workers staying. They are polite and respectful. This is the first time we had a panhandler, but a guest was kind enough to let us know and we ran him off. We are keeping an eye if we get anymore. Again I apologize for the inconvenience. Sincerely, Josie Melendez Manager

"A place to stay"

3
13/05/2018

A new property, clean if you have to stay in the Brady area. No Texas TV, all California channels. Cell service required through a local service provider at an additional charge. Small town, no dining, except fast food, etc..

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
On behalf of our entire team I would like to apologize for the inconvenience. We got direct TV and we were promised ABC & NBC to be local channels but they gave us California. We tried to fight it but now we have to wait for our lease to expire to change to another provider. We do have a few nice restaurants in town and fast foods. Again apologize for the inconvenience. We appreciate your business. Sincerely, Josie Melendez Manager

"Second stay here at this best Western....."

5
19/04/2018

Second stay here at this location... enjoyed it both times around.... rooms were still nice and noise level kept down.... staff was friendly and the internet actually worked this go around! We didn't have the breakfast...

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank your for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feed. We are glad to hear everything went well for you. Sincerely, Josie Melendez Manager

"Recent stay"

3
10/04/2018

Hotel is 'ok'. It's clean and maintained, help is friendly. If you have lots of heavy bags, you need to request ground floor - no elevators, all stairs. TV has no sleep timer available. Breakfast was not all that good. Eggs overdone and 'aging'. No one in the kitchen area.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
On behalf of entire staff we would like to apologize for not exceeding your expectations. Your business is very important to us and we value your feedback. We do have an alarm clock and we have wake up calls. We do I apologize again for the inconvenience. Sincerely, Josie Melendez Manager

"Excellent stay in Brady"

5
09/04/2018

The employees were very pleasant and the lobby was clean and comfortable. The room was also clean and comfortable. The breakfast that was served was very well prepared and a nice touch. Overall, it was a very nice stay!

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. Thank you, Josie Melendez Manager

"Overnight stay"

5
09/03/2018

We had a good nights sleep here. The bed was comfortable. The breakfast was excellent and very filling. There was a small glob of hair stuck to the shower wall, but other than this, we had no complaints. It is an older style place where you park outside by your room.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By letting us know of your stay will help us improve customer service. We appreciate your business. Sincerely, Josie Melendez Manager

"Room review"

3
30/12/2017

Room was clean. Bathroom was clean except for a tiny bit of mold in shower, which could easily be eliminated with a little bleach. Bed was comfortable. Pillows were lumpy. Still, probably the best place in town.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. We value your feedback. The maintenance is working on our bathrooms. The housekeepers use bleach but the grout is coming off and the maintenance is fixing. We appreciate your business. Thank you, Josie Melendez Manager

"Very comfortable and clean hotel"

5
05/12/2017

For a small town, I was pleasantly surprised and pleased at the cleanliness and comfort of this hotel. They are undergoing some renovations which will further enhance the appearance of this hotel. The mattress was so comfortable, I took the sheets down to find out what kind it was. We were very pleased with our room and the amenities.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Hi, Thank you for completing the survey of your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your business. Hope you come stay with us again. Sincerely, Josie Melendez

"My Stay at Best Western in Brady, Texas"

4
20/10/2017

Our stay at the Best Western in Brady, Texas was very nice. It's a nice hotel with some good restaurants to choose from in walking distance. We were doing a self-supported bike tour and had an overnight stay in Brady, Texas. I recommend this hotel to travelers coming through the heart of Texas.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. I am glad you had a good experience. Thank you Josie Melendez Manager

"2017 church retreat"

5
10/10/2017

This was a yearly group annual men's church retreat. We rented 3 rooms for 2 days n I am the president of the men in this organization. So I recommended this motel for them, but was not very happy the way things were handled. From reservation, practically saying that I lied to smell in room that there was nothing that was able to do about it , to not having our room cleaned.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay of your stay at our property. I know you only had 1 room 4 people and since the clerk quoted you for 2 people. The rate for 4 people was 115.99 but I gave you the rate of only 99.99. No one said you lied about the smell. The desk clerk called me. I told her I was on my way to the motel and would take care of it. She called right back to let you know and no one answered. I went and knock on the door and no one was there. We did have a full house. I apologize for the inconvenience and I did post the 5000 points. Sincerely, Josie Melendez

"Great, great, great!"

5
23/09/2017

The accommodations were great! Clean, clean, clean. Breakfast was delicious and not the ordinary that is served elsewhere. Brady was a great stopping place on our trip through Texas and into New Mexico. Glad we stayed.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your business. Thank you, Josie Melendez Manager

"Great service in a sleepy little town"

4
21/09/2017

This hotel is consistently clean and the staff is excellent. The breakfast buffet has quite a good selection to choose from. The rooms are clean and there are plenty of TV channels to choose from. One thing to note is that the AC works best if you tuck the curtains up on the window sill, otherwise the cool air gets a little trapped when you close the curtains at night. Also, the internet doesn't work well with iPhones and iPads, so bring your Windows laptop if you need to stay connected.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank for letting us know of your recent stay at our property. Your satisfaction is very important to us and we value your feedback. We appreciate your business. Thank you, Josie Melendez

"So relieved you take pets!"

5
10/09/2017

This is not a fancy place but we will certainly be back because if the pet policy! Thank you so much! We had traveled to Lubbock to get out of the Houston area due to Harvey situation and was on the way home. The room was spacious and clean. Coffee machine, microwave and fridge. It was nice to back the car up and unload into the room. Now if they will just mail me my favorite little pillow I accidentally left....I would be so happy!

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. We already mailed your pillow. We appreciate your business. Thank you, Josie Melendez Manager

"check out time"

3
06/09/2017

I was in the lobby at 11:20 to check out & I feel with so many guest checking out at that time th girls should be up front attending the front counter. I came in 3 different times & each time had to wait on the girls to come out of the room next to the front counter to assist me. 11:00 is CHECK OU TIME & I feel they should be right there to take care of Guest. Just a thought.

"Stay Every Year for Family Reunion"

4
05/09/2017

Best Western Hotels/Motels are usually our brand to go to for staying in small towns in Texas. We stay at the Brady Best Western every year for a family reunion. It is always clean, freindly and everything in good working order. The manager and her staff go out of their way to take care of us!

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your business. Thank you, Josie Melendez Manager

"one time stay"

3
03/09/2017

hotel itself was ok and fairly well kept. breakfast was very good. was not recognized as elate upon check-in. bill was incorrect upon check-out and had to be corrected. overall a fair stay, but don't believe we would return to this best western site.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. I apologize for not meeting your expectations. I am sorry you were not recognized as an elite member but we gave you your bonus points. We appreciate your business and hope you will consider staying with us again. Sincerely, Josie Melendez Manager

"review of best western service"

5
29/08/2017

enjoyed the people who worked there very much we were there on an evacuation for a hurricane. they were very helpful in providing and extention of the reservation when we could not get back home due to flooding on the highways during Harvey..

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am glad you had a pleasant stay. Josie Melendez Manager

"Clean Room; Comfortable Beds"

4
19/08/2017

We were exhausted after driving 13 hours, and too tired to drive another 3 hours home in the dark. As many reviewers have already stated, there are not a lot of options in Brady, Texas. So we booked a room at the Best Western. This is an obviously older hotel, but I found it to be well-maintained. There is no elevator to get to the second story, so be prepared to lug suitcases and bags up if you're on the 2nd floor. I found our room to be much nicer and larger than I expected based on the apparent age of the motel. The room we stayed in has obviously been remodeled. There is a small refrigerator and microwave in the room which is very convenient. The queen beds were comfortable, with clean sheets and four nice pillows on each of them. The carpet had a few faded spots on it, but it was otherwise very clean. There were plenty of towels and wash cloths. The shower took me by surprise as there is no bathtub, just a shower and a curtain. I was afraid I'd have water all over the floor but it worked out just fine. We slept quite well, but I did have someone jiggle our door handle around 2 in the morning which is always scary. I assume a guest just went to the wrong room, because there was no one there when I looked out the peephole. My husband (who's a police officer) checked out our surroundings and saw nothing unusual. I don't know much about the area, but both motels in Brady are located near each other on a busy highway, so, again, your choices are limited. The ladies at the front desk were super friendly and accommodating. There are several restaurants and fast food places nearby, so we were able to grab a late dinner fairly easy. We were in a hurry to leave and get home the next morning, but the complementary breakfast looked delicious with lots of options! And the dining area was super clean and looked very comfortable. This is the first motel I've stayed at that serves breakfast so early (5:30) and keeps serving until 9:30, which is very nice. The only drawbacks to me were the room price and a broken pool pump. I feel the price was rather expensive for the accommodations. But once more, there aren't many options, especially late in the evening. And the pool pump was broken which left an otherwise beautiful swimming pool filled with green algae. I understand Management hopes to get that fixed soon

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I apologize for the pool but our pump went out and being a small town they have to come out of Brownwood and they schedule you a week from the day you called. Hope you stay again and we will give you a better deal on the rate cause of the inconvenience. Sincerely, Josie Melendez Manager

"Ok for non-smoking"

4
19/08/2017

The room was clean, the bed compy , the internet was fast, the only problem I had was they didnt have smoking, The staff was pleasent and I enjoyed myself. I would recommend this motel for someone that wants a good nights sleep.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. We appreciate your business and we value your feedback. Thank you, Josie Melendez Manager

"Direct TV doesn't belong in a hotel"

3
14/08/2017

The pool was murky and we tried to watch TV but it was Direct TV and everything that was worth watching had to be bought. The HBO was old movies, local station were out of Los Angeles(????) with no CBS and pretty much everything else was infomercials. Better have lots of games if you bring children with you.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
On behalf of our entire team, we would like to apologize for your inconvenience. Your business is very important to us and we value your feedback. The pump in our pool went out. We closed it down till they come and fix it. Being a small town they have to come from out of town to fix. I apologize again for not meeting your expectations. Sincerely, Josie Melendez Manager

"Large Well Furnished Rooms"

5
04/07/2017

The rooms was large with a King bed, sitting area with sofa and a desk. There was plenty of room to spread out and relax. The furnishings were nice. The staff was welcoming and always ready to help. My only complaint was the poor internet service which was spotty at best. I seemed to get good connection to their wireless modem so the problem seemed to be with their internet provider. Other than that this is a great place to stay.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. Sorry of the inconvenience with the internet. Our provider is working on putting fiber so right now it is weak at times. But hopefully they will be finished soon. Sincerely, Josie Melendez Manager

"The pool was nice. "

3
25/06/2017

There were no towels for the pool and cranky employees. Otherwise, not a bad place to stay. The room was clean and the bed was comfortable. It was easy to check in and out. The pool was pretty w birds dive bombing it.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I apologize for not having enough pool towels at the time and for the employee's attitude. We appreciate your business. Sincerely, Josie Melendez Manager

"In a nutshell,filthy"

1
07/06/2017

We checked in late, last room. Floors were filthy, one of the hand towels was obviously used and re-folded, no soap, no shower gel in the dispenser, no shampoo in the dispenser, and some dirty,soapy hand had adjusted the shower head and it hadn't been cleaned off. If I hadn't had a 3 year old in desperate need of sleep, I would have slept in the car. The morning clerk explained that a construction crew had come in late and used the room "just for showers", so I guess she was reassuring us that the beds were clean? In her defense, she apologized and said she would credit me $10 for the inconvenience. The credit never posted on my card.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
On behalf of our entire team I would like to apologized for not exceeding your expectations. I was trying to find you in our system to see what rate you were charged and to refund your $10 but I could not find your name. I apologize for the desk clerk saying a construction used them for showers only. We don't rent rooms for showers only. I apologized again and if you call at the hotel direct I will correct your rate. Sincerely, Josie Melendez Manager

"Excellent"

5
04/06/2017

Clean great place to stay in price is very reasonable employees are real nice breakfast is good beds Are comfortable very quiet never heard any traffic noise rooms are very clean never had any problems

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our motel. Your business is very important to us and we value your feedback. We appreciate your business. Thank you Josie Melendez

"Good Place for two night stay"

4
03/06/2017

Stayed in Brady to conduct a Breeding Bird Survey and the hotel met my needs well. Clean and quiet room. They allowed early check-in, and had breakfast starting at 5:30. Friendly staff. Convenient to park right outside the ground level room. I took off one star because it was not quite as nice as Holiday Inn Express where I have stayed before-better decor-, but this hotel was a better value. I was hardly in the room except to sleep. It did have all the necessities and it was nice to sit by the pool at sunset. The property is being maintained well.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for competing the survey regarding your recent stay at our property. Your business is very important to us and we value your feed back. Thank you Josie Melendez Manager

"Don't stay here"

1
02/06/2017

The walls were like paper thin and the woman in the room next door had 2 dogs that barked while she went out to smoke. The door squeaked every time she went to smoke. The breakfast was not up to the Best Western quality that we are familiar with. It was a great disappointment. We won't ever stay here again.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. I would like to apologize for not exceeding your expectations. I am sorry of the noise that I can't control. On our breakfast we have all the requirements for Best Western and we even add more than required. Plus and Premier has different requirements. We appreciate your business and value your feedback. Sincerely, Josie Melendez Manager

"Expected better"

3
13/05/2017

Room could use a little maintenance, as door jam was partially off in our room. Room was clean, this is an older hotel with no elevator to the second floor. Breakfast was average, not special. Staff was friendly and courteous.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for taking time to let us know of your recent stay at our property. I appreciate your business and value your feedback. By letting us know of your stay at our property will helps implement a superior customer care to you and other guests. Sincerely, Josie Melendez

"Not As Good As I Had Hoped"

3
02/05/2017

This older, two story property (no elevator) with parking right in front of your room, is conveniently located right on US 87/377. On the plus side, it was reasonably priced, clean, had a 24 hour fitness center, pool, guest laundry and a good selection of TV channels. I was feeling poorly and had seen a doctor earlier in the day and been told I had the flu. I called the Best Western and asked if I could check in early as I was so sick and appreciated that I was told I could. When I checked in I was given an accessible room as I had requested. Although I was the only guest checking in and the employee knew how ill I felt, no offer was made to help me bring in my luggage, get ice, etc. I was simply handed a key and given directions where to find the ice machine when I inquired. The accessible room was not very comfortable. The hangers and iron were above my reach, the coffee maker was inconveniently placed between the bed I was not using and the wall. There was only a shower and the soap and shampoo were in containers behind you rather than in front of you. Neither the sheets nor the mattress pad stayed tucked making for a lumpy bed. There was not much light for reading and the refrigerator did not have a freezer compartment. My room was close to the highway and there was noise from the highway. Breakfast was average. It offered two kinds of processed eggs, apples and oranges (no bananas), juice, breads, etc. The Texas shapped waffles had the Best Western logo imprinted on them which I had never seen before. Ther are not many lodging options in Brady, so on my next visit I plan to stay in another city.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I appreciate your business and value your feedback. I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hove you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Josie Melendez

"Clean, comfortable, and a Great Price!"

4
01/05/2017

I was a little worried after reading a couple critical reviews, however we found this place to be just great! It was very clean. The bed was quite comfortable. And things were quiet...even on a Saturday night. The only criticism that I would agree with is that this is NOT a Hotel...it is a 2-story motel without an elevator. The description of the place should be changed.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. We appreciate your business and we value your feedback. I will work on correcting the description on our motel. Thank yo Josie Melendez

"Great value"

4
24/04/2017

Difficult to find a clean, comfortable hotel for less than $100. It was a great place to stay for me and for my adult daughter and her family. They enjoyed the free breakfast !! I would definitely stay again if I need a place in Brady !

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Hi, Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. It is good to know you had a pleasant stay. Sincerely, Josie Melendez Manager

"Great room & excellent price!!"

5
08/04/2017

We had several couples on our trip and not one of us had a problem or complaint. The rooms are very clean and updated. Excellent price! The continental breakfast had many choices and not one of them was bad. I would highly recommend.

BestWesternBradyInn, General Manager at Best Western Brady Inn, responded to this review
Hi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your business and hope you come and stay at our property again. Sincerely, Josie Melendez Manager

"Just OK"

3
02/04/2017

We stayed at Best Western Inn Brady Texas from 3/20-3/25/2017. As requested, we had a king non-smoking room but could not get a room on the first level. There is no elevator and the stairs are outside. The room was furnished in a typical manner. The bed was comfortable. When we arrived we noticed a smell in the room. We thought maybe it would dissipate after running the air conditioner awhile so we unloaded for our five-night stay. By the next morning the smell had not improved and had a definite urine odor. We reported this to the front desk immediately and were told that it was likely the AC filter needed changing. The clerk said they would take care of it and give us a credit on our bill. What they did was vacuum good, which had been much needed, and used a strong air freshener. The smell lingered. We discovered the urine smell got stronger when the curtains were closed, so we tucked them into the window sill at night and that helped. Breakfast was served 5:30-9:30 a.m. Cereal and toast were plentiful and waffles were an option. There was also good yogurt. There was juice and coffee. We found that any hot food left at 9 a.m. was dried out and cold. No fruit, pastries, eggs or meat left by that time. However, there is a great restaurant right across the street that serves a wonderful breakfast and we went there for breakfast two of our five days. Overall the hotel is fine. We were disappointed that the smell issue wasn't addressed better, but they did a good job cleaning after we reported the smell and that helped. We did not receive a credit as promised. We were not offered a chance to change rooms, and there was no follow-up at all. However, I know they were full some of the nights we were there. We can accept some blame as we didn't continue complaining. I would suggest asking for a room away from the stairs. Before 7 a.m. some people bang their suitcases step by step when leaving. Also, if you have much luggage or have trouble with uneven stairs, try very hard to get a room on the lower level. We would stay here again if we got a good price and were looking for lodging in Brady.

BestWesternBradyInn, Manager at Best Western Brady Inn, responded to this review
Hi, Thank you for letting us know of your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using this to correct all issues. We value your feedback and we want to offer a better experience to you and other guests in the future. We hope you come and stay with us again and we can provide you with a superior experience. Sincerely, Josie Melendez Manager

"Great extended stay."

5
28/03/2017

We recently enjoyed a nine day stay at this hotel. The building and grounds are very well maintained and attractive. The room was clean and pleasant appearing. The staff and management was friendly and helpful. We will be back.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. We are glad you had a pleasant stay and hope you come back soon. Thank you again. Sincerely, Josie Melendez Manager

"THE PRICE IS RIGHT"

5
20/03/2017

This is certainly worth the price.It is very clean, the staff is friendly and very helpful. It is well located and easy to find. It is also very close to one of our very favorite places to eat. Well worth it!

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi Gail, Thank you for taking time to let us know of your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for staying at our property and hope you come again soon. Sincerely, Josie Melendez Manager

"Good room at a fair price"

4
04/03/2017

Free Wi-Fi and breakfast makes this place a great deal. Rather than stay in San Angelo we pressed on to Brady to make more distance and stay at this affordable hotel. The rooms all open to the outside. They are non-smoking, but have "smoker's outpost" disposals along every hallway so you smell cigarettes as soon as you step outside. I took away one star for not consolidating smoking areas away from the rooms. Breakfast had waffles, breads, cereal, and eggs & meat. Eggs were gross but everything else was tasty. Still, because of the price we would certainly stay here again.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We try to put all workers on one side but unless we are out of rooms. Sorry for the inconvenience. Thank you for staying with us. Sincerely, Josie Melendez Manager

"Did not have my reservation request for a downstairs room"

3
26/11/2016

I booked through a 3rd party, and the request for a downstairs room did not transfer. This motel has no elevator, so take note if you have difficulty getting the bags (and yourselves) up exterior stairs in the weather. It was raining, so I asked for a downstairs room. They put us in a wheelchair accessible room, which was fine, but the room was not really ready. Our Direct t.v. went off early in the evening (about 6:30 p.m.). When I tried to use the phone to get instructions on how to get the t.v. back on, I discovered there was NO phone cord, just the phone. The beds were quite soft, so uncomfortable for us. But, if you like soft mattresses, they should be fine for you. Also, the water was absolutely horrible. They do have bottled water in the breakfast room, but the coffee is made with the local water and is undrinkable. Bring your own bottled water if you want to make coffee in the room. We had water at a restaurant in this town, and it was fine, so I don't know why the hotel's water is so awful.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi, I want to apologize for the inconvenience. Usually when you book thru 3rd party they rarely write what a guest requested. I am sorry about the TV and the phone. I brought it up in the meeting. Thank you for letting us know about your stay at our property. We value your feedback to implement a superior customer care for you and other guests. I apologize again for the inconvenience. I hope you give us another chance and stay with us again. Sincerely, Josie Melendez

"Good Choice for Brady"

5
18/11/2016

In my opinion this is perhaps the best place to stay in Brady. It is conveniently located for travel south, west and east. Most of the places to stay on the south side of town. The people at the desk and breakfast area were very helpful. The breakfast had a wide variety of choices, including two meats and two choices of eggs. The waffles had several choices of toppings beside syrup. This was a nice place to stay and I would recommend it to anyone.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. We are happy you enjoy your stay. We hope to see you soon again. Thank you again. Sincerely, Josie Melendez Manager

"BE"

4
14/11/2016

Just stayed at the BW in Brady and have to say I enjoyed the rooms and service. The hotel recently renovated and it looks great and feels "fresh". I do travel the area frequently and will definitely stay there again.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We will always be happy to have you stay with us again. Sincerely, Josie Melendez General Manager

"Only in a Pinch"

2
24/10/2016

The room was musty and damp, maybe the carpets had been cleaned, but had not been dried???. Bathroom vanity, sink area were super small and only one person could be there at a time. It sufficed for one night, however I wouldn't recommend. We will pay a little more and be more cautious in the future, as the pictures posted are not up to date. Disappointed to say the least.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us. By telling us about your recent stay will help us to implement improvements to ensure we offer a better experience for you and other guests. I hope you will consider staying with us again so that we can have another chance to provide you with superior customer care. Sincerely, Josie Melendez General Manager

"great place to stay"

5
17/10/2016

The rooms were nice and people were very friendly. There were no funny smells when we walked in that we have found in many places. We usually drive around a hotel/motel before going in to see how well the grounds are kept. If the pool is not clean (any time of year), curtains are sagging, or it looks like people live there then we do not go in. This Best Western looked great.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank you for taking time to let us know of your recent stay at our property. Your business is very important to us and we value your feedback. By letting us know about your stay with us helps us deliver superior experience for you and other guests in the future. We hope you will come see us again. Sincerely, Josie Melendez General Manager

"flease and clogged toliet"

1
09/10/2016

we got bit by fleas, saw a flea before we went to bed and killed one before went to bed, I commented to my wife I wish I had a blue light. my wife had ten bites and I had at least one on my buttocks. the rom was the last one, no maintenance man for clogged toilet, had to get plunger from front desk it didn't work , all we did we pee and flush a couple tissues. it, woke up all bitten by fleas- don't stay there!

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Daniel On behalf of our entire team, I would like to apologize for not exceeding your expectations. We do not have fleas. Maybe the guest before had a pet and we were not told. We always take everything out when we have a room that has a pet. I wish you would have told us. We have had several guests stay in that room and no one has complain. We will check that room again. I apologize again. I hope you will give us another chance to make it right Sincerely, Josie Melendez

"Great Stop Over"

5
15/09/2016

On the way home, we stayed at Brady and lucked into this BW. One of the nicest rooms we've stayed in this trip. Very good breakfast. Quality staff. Wish every hotel we stayed at this trip could have been as nice.,

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi Robert, We would like to thank you for taking time to let us know of your recent stay. We value your feedback and will help us deliver a superior experience for you and other guests in the future. We appreciate your business and hope you will come and stay with us soon. Sincerely, Josie Melendez Manager

"Clean and Comfortable"

4
15/09/2016

Relatively new motel that offers good value for your dollar. Typical breakfast offerings for motels in this price range - entirely adequate but nothing special. Within walking distance of several good evening dining options. I would stay here again.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi Travis, Thank you for taking time to let us know about your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your business and hope you will come back and stay with us again soon. Sincerely, Josie Melendez Manager

"Great place for an overnight stay"

4
14/08/2016

This motel was very clean. The staff was most helpful. An enjoyable stay and the coffee was good and strong! The beds were very comfortable. The only negative was the fact that they are pet friendly. The breakfast was mediocre.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Michael, Your business is very important to us and we value your feedback. We had to make it pet friendly, because guest would bring in their pets and they would not tell us. If we know they have had a pet in the room we take everything out and deep clean it. But most of the guest have their pets will trained and are very clean. I am glad everything else is good. We appreciate your business and hope you come back and stay with us. Sincerely, Josie Melendez

"Nice "

4
24/07/2016

Very pleasant ..could use some updates in room..Need to have more parking spaces and the breakfast had fake scrambled eggs but the lobby and rooms were very clean and it was in a very convenient location.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Catherine, We appreciate your business and letting us know about your stay at our property. We are still working on our breakfast area and are open to any suggestions. Our scrambled eggs are pre-cooked and makes them look fake. We are switching to other items. We are still updating our rooms. Thank you for again for taking the time to let us know about your recent stay, this will help us deliver a superior experience to you and other guests in the future. We hope you will come back and stay with us again. Sincerely, Josie Melendez General Manager

"Clean hotel"

4
22/07/2016

The room was really clean! your housekeepers do a really good job and the beds are very comfortable. Front desk lady at check out was really nice and professional, my only complaints are that the wi-fi was slow and we didn't have a bath tub in either one of our two rooms, we went for a tennis tournament and after the matches, the guys wanted to take a bath, so we were a little disappointed, i don't know if all the rooms are like that, but other than that we enjoyed our stay. Thank you!

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Gina, On behalf of our entire team we want to thank you for taking time to let us know about your recent stay. I would like to apologize about the Wi-Fi, we are switching to another internet provider and they will use fiber and more speed. We do have some rooms with tubs. If you make a reservation online requested on the comments or if you make it direct just let the desk clerk know and we will take care of you. Thank you again for letting us know of your recent stay, this will help us deliver a superior experience to you and other guests in the future. Sincerely, Josie Melendez General Manager

"Not the best representation of Brady"

2
07/07/2016

This hotel was not the best to stay in, to bad its about the only one and I think they know..The carpet was dirty, the housekeeping lax-a-daisy and they gave use two towels and 1 wash cloth for 4 people..I get we need to share, but it was a bit ridiculous. The staff at check in and check out were wonderful, the evening staff that had to deal with the issues that arose for our whole group was not very involved with their job.

BestWesternBradyInn, Manager at BEST WESTERN, Brady Inn, responded to this review
Hi, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We do shampoo our carpets often and are due to be shampooed on the 24th of this month again. I apologize for the towels. We have plenty and so she should have provided you with what you asked. We have taken care of this issues. I hope that you will consider staying with s again so that we can have another chance to provide you with a superior customer care. Sincerely, Josie Melendez Manager

"Good stay"

5
05/07/2016

I would have to highly recommend staying here, if passing through Brady. It's a nice, clean hotel that has great staff! Even if you are only planning to stay the night, pull over and stay here if possible!

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Good morning, Thank you for letting us know about your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to hear you had a good stay at our property. We appreciate your business. We hope you will come and stay with us again. Sincerely, Josie Melendez General Manager

"Quick, easy and helpful"

5
03/07/2016

I had made a mistake on my reservation - but the hotel called and helped me straighten out WITHOUT charging me. This doesn't happen very often. When I arrived, they were quick to get me into a room that was set up for handicapped people (I have knee issues) and parking was right infront of my room so I didn't have to walk more than a few feet. The room was large, clean and had a AC and great bed. There was a microwave and a frig (I didn't even know about) and the internet was strong and fast. I will definately stay at this hotel any time I am in the area.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Kathy, Thank you for telling us about your recent stay at our property. Your business is very important to us and we value your feedback. We were glad we met your expectations. We appreciate your business. Hope you will come back and stay with us again. Sincerely, Josie Melendez General Manager

"Nice Hotel"

4
09/06/2016

Mattresses and pillows at this hotel were the best of my trip so far. Very clean room. Old-school style hotel but has been updated and is very nice. If you need a tub you need to ask for it as our room had a shower only. Breakfast was average. At door parking. I would stay here again.

BestWesternBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Bob, Thank you for taking time to let us know about your recent stay at our property. Your business is very important to us and we value your feedback and help us deliver a superior experience for you and other guests in the future. We hope you will come back and stay with us again soon. Sincerely, Josie Melendez General Manager

"Lovely hotel"

5
07/06/2016

Had another nice stay at the Brady Best Western. The property and rooms are nicely kept. There was a slight musty smell to the room. But, with the humidity in that area, I supposed that's to be expected. This would definitely be my hotel of choice in Brady.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Carol, Thank you for letting us know of your recent stay at our property. We value your feedback and helps us deliver a superior experience for you and other guests in the future. Your business is very important to us. We hope you will come back soon. Sincerely, Josie Melendez General Manager Best Western Brady Inn

"Average best western to an extent..."

3
19/05/2016

Stayed two nights here, place seems to have been possibly a different brand of hotel at one point in its past, fresh sloppy paint job was not appealing... Room did have tv microwave refrig ect... The layout of the room was odd though, plus the Internet at this motel was non existent about 90% of the time... Called Down to the front desk numerous times to have them reset the router... Walls seem fairly insulated... Ladies that worked there seemed neutral in regards to customer service, I honestly don't think I will stay at this best western again when I visit... They just didn't seem to care enough.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Steve, On behalf of our entire team, I would like to apologize for not exceeding your expectations. This motel has been here for 20 years and has always been a Best Western. We had contractors painting our motel and they are doing a second coat. We were having problems with our internet but we took care of the problem. Again I apologize for the inconvenience .I hope that you will consider staying with us again so that we can have another chance to provide you with a superior customer care. Sincerely, Josie Melendez General Manager

"Nice pit stop"

4
18/05/2016

Driving from Lufkin, TX had to stop at Brady due to weather and too tired to keep driving. We were assisted right away and had no problem getting a room. Room are standard. I believe we were given a handicapped accessible room because it did not have a tub and the sink was very low. The next morning we had their free hot breakfast and it was enjoyable.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Mariel, Thank you for letting us know of your recent stay at our property. Your business is very important to us and we value your feedback. I hope you will come back and stay with us soon. Sincerely, Josie Melendez General Manager

"Good quality for small town"

4
09/05/2016

This was a very clean hotel. Staff was very courteous. The rooms were very comfortable and clean. The only complaint I have is that there was very little egg left over by the time I had breakfast at 8:00 a.m. and what was there was very dry. I would however stay here again. For a small town it was better quality than I expected.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Debbie, Thank you for letting us know about your recent stay. Your business is very important to us and we value your feedback. This will help us deliver a superior experience for you and other guest s in the future. We are still working on our breakfast. Hopefully when you come back are breakfast is a lot better. Sincerely Josie Melendez General Manager

"Nice place, great people, but,"

4
01/05/2016

the rooms need some deep cleaning. Our bathroom floor was sticky & the carpet was very dirty. I walked barefoot across it once & I could feel how nasty it was. Didn't do that again . Everything else looked clean it was just the floors. We had a great time & the staff were great. I'm sure they will take care of this now they are aware of it.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi, Thank you for letting us know of your recent stay at our property. On behalf of our entire team, I would like to apologize for the inconvenience. We get our carpets clean often but we have had a lot of rain and they get dirty. We do have them scheduled for shampooing. The feedback you gave us will help us implement improvements to ensure we offer a better experience for guests in the future. I hope you will come and stay with us again to provide you with a superior experience. Sincerely, Josie Melendez General Manager

"Vacation"

5
23/04/2016

This is a wonderful place to stay! Everyone was very pleasant and helpful. Thank you very much. Military discounts are very helpful, but the respect of us veterans is most important. Thank you for that. The stay was pleasant. And breakfast was an added bonus.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Debby, Your business is very important and we value your feedback of your recent stay. By telling us what you liked about your stay will help us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to let us know of your recent stay with us. Hope you will come and see us soon, Sincerely, Josie Melendez General Manager

"Nice"

4
21/04/2016

Have stayed a number of times. Service is always good, rooms are clean and large. They fixed my only complaint. Before not a good wifi connection, this time, wifi worked great. Important because very poor cell service in the whole area, so having good wifi was very important.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear William, Thank you for taking time to let us know about your recent stay. Your business is very important and we value your feedback. I am happy to hear the wifi worked good for you. We are still working on getting better service. Thank you again for your business. We hope you will come back and see us soon. Sincerely, Josie Melendez General Manager

"Impressed"

5
17/04/2016

I stopped in Brady to find a hotel room after a long drive. I was clearly exhausted and the Man at the front desk was very helpful in finding a room for me at a good rate so that I could get some much needed rest. I was impressed by the room. It was clean and the beds were comfortable. Microwave and refrigerator both worked great. Wireless high speed internet worked without a hitch. I was able to go to sleep early- by 8pm without the headache of loud people in the parking lot or noisy "neighors"- and the motel was almost full! This is the safest I have felt in a motel in a while, I am happy to say. The next morning I got up and ate breakfast and hit the road again.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hello, Your business is very important to us and we value your feedback. Thank you for taking time to let us know about your recent stay. That helps us deliver a superior experience for you and other guests in the future. I am happy to hear you had a good experience and hope you stay with us again. Sincerely, Josie Melendez General Manager

"Trip to view Bluebonnets"

5
10/04/2016

Loved staying at this motel. The room was beautifully decorated. Bed comfortable, the room was very clean. I has a little trouble getting the remote to turn on the T.V. set but once that was done, the tv was great, it was easy to add captions. The breakfast was very good. The eggs were a little dry but adding some jelly fixed that. Enjoyed the Texas shaped waffle. The staf was courteous and helpful.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi, Thank you for taking your time to let us know about your recent stay. Your business is very important to us and we value your feedback. We appreciate your loyalty to our brand. We hope you come back and see us soon. Sincerely, Josie Melendez General Manager

"Don't expect to sleep much"

2
07/03/2016

Booked in advance and told them it would be a very late arrival, asked for a late check out time, which they said of course...which night clerk was super!! She was more than accommodating! BUT....we had a do not disturb sign hanging on door and at 8 o'clock the house keeping was knocking on the door, I answered telling them again we had late checkout and they said "I know, just wanted to make sure you were still here" I told then we would be leaving at noon (our late checkout time) at 9 o'clock they knocked again...and then again at 10:30 and again at 11:30!!!!! Dragging their cart back and forth and then parking it at our door making us feel very uncomfortable and rushed!!! And then as we were leaving they were gathered at outside the door waiting on us!! As I checked out I clearly saw the room sheet that had our room highlighted showing we had a late checkout of 12! And on top of that, I guess they ASSUMED I didn't speak Spanish and made VERY rude comments about us as we were packing the car!!!! Definetly will not be going back there again!!! Should have stayed at the Holiday Inn!!!

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Thank you for letting us know what was going on. That helped us to implement improvements to ensure we offer a better experience for guests in the future. I apologize again for the inconvenience and the problem has been taken care of. I hope that you will consider staying with us again so that we can have another chance to provide with you with a superior experience. Sincerely, Josie Melendez General Manager

"Great choice"

5
29/02/2016

Couldn't of been happier with our stay. Before arriving we received a courtesy call from the hotel to verify our arrival. Front desk agent working Friday around 8 pm (sorry don't recall his name) was very nice and did his best to accommodate my requests. Would definitely recommend this hotel.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Rica, Thank you for taking time to let us know about your recent stay. Your business is very important to us and we value your feedback. By telling us about your stay will help us deliver a superior experience for your and other guests in the future. We hope you will come back and stay with us soon. Sincerely Josie Melendez General Manager

"Older hotel but with updates"

4
19/02/2016

I have not stayed at this hotel in several years so I decided to give it a try. Still is the same older Best Western with exterior entrances. However they have updated the rooms with new carpet and tile. The bathroom has a step in shower but no tub. Everything worked well and was a quiet stay. I wasn't too impressed with the breakfast but there is a McDonalds just down the street as an alternative.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hello, Thank you for letting us know about your recent stay at our property. We have done updates outside but this motel is a exterior motel, not a plus. We will consider your suggestion. We appreciate your business. Your feedback will help us ensure we offer a better experience in the future. Sincerely, Josie Melendez General Manager

"Jacuzzi bath tub for 2 worth the upgrade!"

5
14/02/2016

Spotted in Brady and picked Best Western for the deal of $90 per night. My husband surprised me by upgrading to the room with a huge Jacuzzi bath tub big enough for two. Best decision during this trip! Room was very clean and the bed and pillows were incredibly comfortable! Definitely recommend staying here.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank your for letting us know about your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and stay with us. Thank you again for staying with us. We appreciate your business. Sincerely Josie Melendez General Manager BW Brady Inn

"Hunting Trip"

3
04/01/2016

The Best Western in Brady is a solid hotel in a town that really has only two options. That being said I feel the hotel is overpriced based on the accommodations. Overall it is a solid option, typical Best Western. Bed was the worst part and really needs to be replaced. It is old. Room was clean, good restroom/shower and perfect for a hunting weekend. We are pretty low maintenance. Approx. $205 total for two nights is overpriced for the value. About $150-160 total for two nights would place this as a good value IMO.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations It has been less than a year that we have been remolding everything. We don't have anything old. We are still updating. We do give hunters discounts. The feedback you gave us will help us implement improvements to ensure we offer a better experience. I hope you will consider staying with us again so that we can have another chance to provide you with a better experience. Sincerely, Josie Melendez General Manager

"Very pleasant stay"

4
04/01/2016

This motel was clean and well maintained. The staff was friendly, courteous and very helpful. Room and bed was clean and comfortable. Breakfast was adequate and suitable for us. We would definitely stay at this Best Western again.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Thank you for letting us know about your recent stay. By telling us what you liked about your stay and how we can improve are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you. We appreciate your business. Sincerely, Josie Melendez General Manager

"Nice but lots of room to improve"

3
17/11/2015

This property has come a long way with improvements. The "big picture looks fantastic" Don't look at the little stuff. Touch on walls aren't followed through. No trays to go back to room with breakfast had to make 3 trips. Lobby always smells freshly bleached rather than smell pleasant.

BESTWESTERNBradyInn, General Manager at BEST WESTERN, Brady Inn, responded to this review
Hi Jeff, On behalf of our entire team I would like to apologize for not exceeding your expectations. We do have our maintenance going into every room and working on each room. He has already completed more than half of the rooms. I apologize again for the inconvenience. I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience. Sincerely, Josie Melendez General Manager

"Credit Card number stollen at this location"

2
26/10/2015

I stayed at the Best Western in Brady Texas for a family wedding the weekend of 10/2-10/4/15. The room was clean and I had no issues while there except for the large number of crickets in my room and on the property, which I believe to be an area issue and not the fault of the hotel. HOWEVER, the credit card numbers fro myself, my brother, and my sister were all stolen and used on 10/9/15. The only place where we all used our cards was this Best Western so we know a staff member onsite there stole all the credit card numbers. I have let coorporate best western know, but believe anyone should be careful when staying at this location until they can find the perpetrator.

westernBrady, General Manager at BEST WESTERN, Brady Inn, responded to this review
Emily, I was informed from the corporate office about the credit card issue. I called our computer technician to check our computer. He said it was not hacked or did not have any virus. I will continue to check on this issue. The new employees cannot view the credit card numbers. We have never had a problem. I am sorry for the inconvenience. I will contact you. Sincerely, Josie Melendez General Manager

"Not as good as expected"

3
22/10/2015

I'd stayed at another Best Western the night before, so I had high expectations. I was a bit disappointed in this one by comparison. The pillows weren't as nice and the only room they had was on the second floor, up an outside stairway, no elevator. Generally good service, though.

westernBrady, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Patti, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We stay busy all the time, I recommend you make a reservation and request downstairs. Our pillow are up to our standards and we change them out a lot. Your satisfaction using our feedback you gave us to implement improvements to ensure we offer a better experience for you and other guests. I hope that you will consider staying with us again so that we can provide you with a better experience. Sincerely, Josie Melendez General Manager BEST WESTERN, Brady Inn

"Room requested was a King Non-smoking, but was given a KS room that had been smoked in."

3
21/10/2015

We made our reservation approx. one month in advance, requesting a King Non Smoking room. Upon check in, we were given a room that had been smoked in and the smell was very strong. As the hotel was overbooked for a wedding, there were no other rooms available. The front desk clerk went out of his way to try to help us, even going to Walmart to get some rug carpet cleaner and also some spray to try to kill the smell. Apparently, the prior guests had smoked in this Non-Smoking room, so it was not the hotels fault. The manager gave us a nice discount the next morning. Our bed was very comfortable and our pillows were good. Our breakfast was good. Our Wifi was also very good..

westernBrady, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Bill, Thank you for taking time to let us know regarding your recent stay at our property. Your business is very important to us and we value your feedback. We apologize again for the room smelling like smoke. We have taken care of the problem. We hope you will come and stay with us again. We appreciate your business. Sincerely, Josie Melendez General Manager

"In town for a wedding"

4
06/10/2015

My family and I stayed in the best western this past weekend. The rooms were nice and clean. The workers were all nice. There was construction going on while I was there, but I barely noticed. The breakfast was ok, not great, but it is free. My only complaint was there are sooooo many crickets, but I think that may have more to do with Brady than the hotel.

westernBrady, General Manager at BEST WESTERN Brady Inn, responded to this review
Dear Emily, Thank you for taking time to let us know about your recent stay. Your business is very important to us and we value your feedback. Unfortunately the crickets are all over town. They have cleared out a lot. Hopefully it clears out completely. We hope you will come back. We appreciate your business. Sincerely Josie Melendez General Manager

"Got a good night's rest."

4
28/09/2015

Nice and clean, comfortable bed. Enjoyed our stay. Breakfast left a little to be desired but the staff was really friendly and anxious to please. We had requested a ground floor room and they were able to rearrange and accommodate us. Thanks!

westernBrady, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Richard, Thank you for letting us know about your recent stay. We value your feedback. This will help us deliver a superior experience for you and other guests in the future. We hope you come back and stay with us. We appreciate your business. Sincerely, Josie Melendez General Manager

"Great Stay"

5
28/09/2015

Was here for two nights and I could not have been happier with my choice. Room was clean, A/C worked great., plenty of hot water and clean towels. All room amenities were restocked with the same amount used, Staff was very courteous and helpful. It is easy to access and convenient to area restaurants.

westernBrady, General Manager at BEST WESTERN, Brady Inn, responded to this review
Dear Rhonda, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. This will help us deliver a superior experience for you and other guest in the future. We hope you will come back. Sincerely, Josie Melendez

"Best Western Brady Texas"

4
24/09/2015

This is on my weekly route back home and I go out of my way to stay at this Motel. The service is great and they meet all my needs for my stay. This location has a variety of places to dine and at a convenient place to shop for any needs for my trip. I recommend this as a good stay on your next trip.

westernBrady, General Manager at BEST WESTERN Brady Inn, responded to this review
Dear Jerry, Thank you for completing the survey regarding your recent stay at or property. We value your feedback. By telling us what you liked about your stay is helping us deliver a superior experience for you and other guests in the future. Hope you will come back soon. Sincerely, Josie Melendez

"Will stay again"

4
21/09/2015

We have stayed at the motel in the past if in Brady Tx. We have been pleased with the quality of the room and the price. The breakfast buffet is very good with many choices including hot foods such as pigs in a blanket, scrambled eggs, sausage, and waffles. The room we have stayed in has a comfortable king size bed and a sitting area with a couch and flat screen tv.

westernBrady, General Manager at BEST WESTERN Brady Inn, responded to this review
Dear Jerry, Thank you for taking time to let us know about your recent stay. Your feedback helps us deliver superior experience for you and other guests in the future. We hope to see you soon. Sincerely, Josie Melendez General Manager

"Hotel Stay"

4
21/09/2015

We stayed at the Best Western in Brady Texas. The staff was very nice and helpful. The rooms were clean, the beds comfy and the pool was very clean and relaxing. Would recommend this hotel. The only thing I have and it is not bad (and this is in alot of hotels) is the curtains are too long and they blow when the air conditioner is on. Seems like if they make the curtains shorter or put blinds up on the window that would help. But like I said everything was great with the hotel, Thank you.

westernBrady, General Manager at BEST WESTERN Brady Inn, responded to this review
Dear Patti, Thank you for taking time to let us know about your recent stay. Your business is very important to us and we value your feedback. You are right about the curtains being too long. We are planning to change them out pretty soon and I will tell them to go shorter. Thank you again for taking the time to complete the survey. We appreciate your business. We hope you come back and stay with us. Sincerely, Josie Melendez