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Best Western Hotel Vista Inn at the Airport, Boise

4.0/5  - basé sur 587 notations.
2645 Airport Way, 83705-5001, Boise, United States - visualizzare mappa

Questo hotel di Boise ti permette di vivere un'esperienza completa: organizzare un meeting di successo, assistere a un'emozionante partita al Boise State e scoprire le meraviglie naturali e i divertimenti della zona. Cerchi l'avventura? Con il Bogus Basin nelle vicinanze, gli ospiti potranno facilmente godersi una discesa in sci o con lo snowboard. Nella zona è inoltre possibile fare rafting sulle rapide. Scopri gli emozionanti eventi della Taco Bell Arena, della Century Link Arena e dei circuiti automobilistici Meridian Speedway e Firebird Raceway. Grazie alla vicinanza al centro storico di Boise e al centro commerciale Boise Towne Square, potrai fare shopping senza allontanarti troppo da questo hotel dell'Idaho. Sei in città per visitare gli studenti e le facoltà o per assistere a una partita di football? La Boise State University è a soli cinque chilometri circa dall'hotel. Potrai gustare un pasto delizioso presso i ristoranti interni all'hotel, il Kopper Kitchen, Kopper Pub & Grill e il Rooster's Eatery and Deli. Gli ospiti in viaggio per affari si troveranno nelle vicinanze del National Interagency Fire Center, BLM, Albertson, Gowen Field e del National Parks Service. Cerchi un luogo per organizzare una riunione a Boise? La nostra struttura offre spaziose sale meeting che ti permetteranno di organizzare incontri produttivi, in grado di ospitare fino a 300 partecipanti. Gli spostamenti non saranno un problema: l'aeroporto di Boise si trova ad appena 700 metri circa da questo hotel dell'Idaho. Ti sentirai come a casa nelle camere spaziose e pulite di questo hotel di Boise, in cui sono ammessi animali domestici. Tutte le nostre 87 camere sono incantevoli e dispongono di televisione via cavo/satellite con canali HBO®, accesso Wi-Fi a Internet gratuito, frigorifero, scrivania, macchina per il caffè e molto altro. Svegliati ogni mattina con una deliziosa colazione gratuita, che comprende uova strapazzate, salsicce, burritos e waffle fai da te. Inoltre serviamo ogni sera biscotti appena sfornati e latte freddo. Rilassati nella piscina riscaldata al coperto, nella tranquilla terrazza solarium o nella rigenerante vasca idromassaggio. Sfrutta al massimo il tuo soggiorno presso questo hotel di Boise, grazie all'accesso alla palestra, al servizio di lavanderia, alla reception 24 ore su 24, al business center e al parcheggio gratuito. Per un soggiorno a Boise in un hotel con servizi di qualità e facile accesso alle attrazioni locali, prenota subito al Best Western® Vista Inn at the Airport!Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Vista Inn at the Airport

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Terme
    Terme
  • Piscina riscaldata
    Piscina riscaldata
  • Navetta aeroporto gratuita
    Navetta aeroporto gratuita
  • Aria condizionata
    Aria condizionata
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 587 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
271
Molto buono
178
Nella media
88
Scarso
33
Pessimo
17
CONSULTARE I PARERI SU
Affari Affari
147
Business Business
113
Da solo Da solo
52
Di coppia Di coppia
61
In coppia In coppia
115
In famiglia In famiglia
229
Viaggio con amici Viaggio con amici
27
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Close to Airport"

5
09/07/2018

We always stay here when we have an early morning flight out of Boise. The rooms are clean the the service is very good. They even have breakfast going at 4am...even if just coffee and toast, sometimes more! We take the shuttle over to the airport, dependable service.

"Treated poorly"

1
09/07/2018

We reserved this place for 5 nights through the app agoda.com. the app said they allow pets. We have recently sold our home and are not able to move into our new home yet, so we do have our whole family, including pets. We advised the desk at check-in and they placed us in a room to accommodate our pets. After 1 1/2 days we received a call letting us know we would need to , they do not allow pets. When we when to the desk to ask, we were treated poorly and like we had lied about having our pets. We we're charged $20 twice after check out I am assuming because we had the pets. They left no damage and we pick up all trips out to potty. We are now trying to be refunded the 3 nights we didn't stay. We had left our cat in the room while we were out and it was made like they didn't know we had a cat. Cleaning was not provided to us because the cat was in the room loose. No supplies were offered, we took our garbage to a can just outside to a can where it was left with no one attending to it the whole time we were there.

"Horrible Customer Service"

1
18/06/2018

Most incompetent sales director Ive ever had the displeasure of working with. Signed off on an agreement and then did an about face. Rather than be honest or try to work things out he was defensive and played it fast and lose. Tried to speak to the gm but nowhere to be found. I would definitely avoid this hotel and I will tell my 1500 entertainers I represent to avoid it here as well.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
I am very sorry we could not accommodate your group. We appreciate you considering us for this stay.

"The best staff and super clean hotel. Comp breakfast and 5 min walk from hotel."

5
06/06/2018

I'm rating this hotel based on it's 2.5 rating which should be a 3. Loved my stay here as the front desk staff were so helpful and friendly. The hotel is very clean and modern looking on the inside. Comp breakfast is a generic 3 star hotel breakfast. Very fast free WIFI. Place is a 5 minute easy walk from the airport and almost across from a great Denny's. Interior rooms look cooler but the outside curb entrance rooms probably have less outside noise as the interior rooms got the echo effect from the large interior open area. Did not bug me but did wake me up a couple of times as early folks were checking out and talking. Walls need soundproofing. Still a great hotel and I would come back fer sure.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for sharing your thoughts about our hotel. We appreciate your input and hope to see you back soon!

"Boise Airport BW"

5
30/05/2018

Room was super quiet and very clean. Breakfast great. Price beat other hotels in the area. Close to almost everything.Staff were polite and efficient. Hotels appearance from inside and out looks above it's rating.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for your comments. We appreciate your business.

"Very nice room, good breakfast"

5
30/05/2018

Momentary glitch when assigned to wrong (not cleaned) room number at check-in. Quickly resolved with different room number. Very nice accomodations, and lots of food choices at breakfast. Staff very helpful. Near airport, but very quiet.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
We are sorry for the room assignment. Thank you for sharing your comments!

"My Family"

5
29/05/2018

Trip Advisor was great and good price. Simple check in and out. Staff was great. Breakfast was a good variety and the grandkids loved the waffles. The pool and hot tub made the kids happy and wore grandpa out.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
I am very happy to see you enjoyed your stay. Come back soon!

"Comfortable"

5
22/05/2018

I stayed six nights. I was very comfortable. The staff was very polite, helpful and professional. My grandkids and I loved the the pool and the breakfast was very good. Easy access from the airport and the freeway.

"Near Boise Airport"

5
23/04/2018

Great place to stay. Close to restaurants and the airport. Friendly staff and a nice complementary breakfast . Also great location for RV owners as it is near RV storage place , Republic Storage Broadway 2 .

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
We appreciate your feedback! Thank you for sharing your thoughts. Hope to see you soon!

"What Airport..... Fantastic Stay"

1
23/04/2018

When you think of a Hotel at an Airport you have to expect noise..... Not here.. the only time I knew we were in front of an Airport is when you turn to go to the Hotel. I've stayed at many different hotels in Boise and I have now found my GoTo hotel... This is the only place I'll now stay when I go to Boise. The Staff, The Room, The Breakfast. and the Pool. All were visited and were exceptional. Yes even the price was voted as Excellent.... You pay a two star price for a 3+ star hotel

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for your kind words! We are very excited to hear we are your GO TO hotel! We hope to see you soon!

"Really nice"

5
17/04/2018

Stayed for a week for training. It's very clean. Breakfast is available for a long time every morning. Free cookies and milk at night! Mini fridge in the room, microwave and other stuff available in the kitchen. Options for room cleaning - just towels and trash, full service or none. Big space. Quick to help with any issues (my shower head didn't work right and it was fixed within hours). Would definitely stay again. Two restaurants within walking distance. Short walking distance from NIFC.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
I am happy to see we were able to create a pleasant stay for you. Thank you for sharing.

"Very nice hotel; good value for money"

4
09/04/2018

We spent two nights here early April 2018. We chose this hotel based on ratings and its good location near the airport and our friend's location. The king sized room we had was very good with a good bed, nice bathroom, mini-fridge, coffee maker and a large screen TV. The room was very clean as was the entire hotel. Our room was an inside room facing the atrium and I would suggest to request this type of room over the outer ones that are more like the older motel rooms with outside entrances and no direct access to the atrium area (where the indoor pool is, the breakfast area, etc.). The front desk staff members were extremely friendly and the lady running the breakfast room was quite nice as well. The provided breakfast was the typical hotel breakfast with waffle makers, scrambled eggs and meat, bagels and other breads, cereal, juice, milk, coffee and yogurt. No complaints about the breakfast. Overall an excellent choice if one does not need to be directly in downtown Boise - but it does have easy access to downtown and it only takes a few minutes to get there. We would stay here again when our travels bring us to Boise.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for taking time out of your day to share your thoughts. We appreciate your input and are happy to see you enjoyed your stay. We hope you have the opportunity to stay with us again in the very near future!

"Good value, great pool!"

4
08/04/2018

We have stayed at this property a few times now. It's a good value, with a convenient location. The beds are very comfortable, breakfast is good, and the pool is great! Fun for our family, we will definitely stay there again.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
We appreciate you sharing your experience and look forward to your return!

"Best western Boise"

5
28/03/2018

Friendly staff, fast check in, clean room. Good location close to the airport and also the interstate. Easy to get to. Breakfast is available earlier than most other places I have stayed at. That was great for getting an early start in the morning. Checkout was hassle free.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
I am very happy to see you enjoyed your stay! Thank you for sharing your comments and we hope you will be back to visit us again soon!

"great for the money no complaints"

4
25/03/2018

nice room. weak fitness center- breakfast good except eggs may have been powered eggs so did not eat them very helpful, nice staff!! one down side--thought not too big a deal is noise carries in main building due to structure of the building

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for your comments. We appreciate your feedback and look forward to your return!

"Getting aged"

2
18/03/2018

The interior of the hotel is nice and the staff is extremely pleasant. However, in the room the carpet is old and dirty, paint is pealing in quite a few places, and the is a significant amount of mold in the shower. On top of this you can hear every little thing that happens outside and around the room. If they remodel at some point I would consider saying again but as it is I would not suggest it.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for taking the time so share your thoughts regarding your stay. We value all guest feedback and will be sure to address these comments with our team. I hope we have the opportunity to serve you again in the very near future.

"Better Than Most Best Westerns"

5
16/03/2018

Most Best Westerns are old Holiday Inn's that Best Western has purchased. This Best Western had been remodeled inside and outside and was much better in appearance (interior and exterior) than any of the Best Westerns I've ever stayed at.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
We appreciate you sharing your experience with others. Please come back soon!

"Good value and convenient"

3
09/02/2018

We stayed at this motel with a park and fly pkg. good value and very convenient to the airport. Also free breakfast and free shuttle. Staff efficient and friendly. Tv quit working, a noisy heating unit and paper thin walls detracted but overall A good deal

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for taking the time to share your experience. We appreciate your input and are happy to see you enjoyed your stay. We have reviewed the issues you encountered and have resolved these issues in the room. Again, thank you for taking time out of your day to pass on your comments.

"customer service needs improvement"

2
26/01/2018

The room wasn't very clean, but I kind of expected that based on reviews from other people who stayed in pet friendly rooms. The pet area outside was really bad, littered with trash and covered in pet waste. It would have been an unremarkable stay if not for two of the three front desk agents. The first was incredibly rude, not a friendly bone in her body. If I approached the desk to ask a question she treated me like I was an inconvenience. After her shift I went to the desk to give them a heads up that the morning shift lady had a really bad attitude toward guests. There were two ladies working, one talking to me and the other to another guest. The lady I spoke with was very professional, friendly, and apologetic but then something amazing happened. The lady who was helping the other guests approached the lady I was speaking with and just started talking to her over me about another guest! Interrupting a conversation is rude enough, but for someone in a supposed customer service role, it's unbelievable. I could tell the lady I was speaking with was embarrassed by this, as she ignored her co-worker but gave her a little nudge. So I guess it's just the culture there, and I feel sorry for the lady who is apparently the only one who cares about how guests are treated. The management here needs to step up and properly train their front desk clerks, or get rid of the ones who act like they're doing people a favor by letting them stay there. If it was a clean hotel with better amenities I could overlook the rudeness and stay again, or if it was how it is but with friendly staff I could stay again, but below average cleanliness coupled with the bad attitudes of the staff is too much and I will never stay here again.

bwvista, Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Annie M., Thank you for the feedback regarding your recent stay at our property. I would like to apologize for the cleanliness and service issues you experienced during your stay. Our expectation is to provide a positive customer experience, I am sorry we weren't able to do that for you. We have discussed the issues you experienced with our staff and we will be implementing corrections for the future. We appreciate you informing us of your experience. Again we apologize for failing to meet your expectations and we do hope to have the opportunity to serve you again in the future. Mike M VP Operations

"Room was dirty. "

2
09/01/2018

Traveling with my husband and small dog. Chose this place because of other reviews and pet friendly status. We arrived after a long day of traveling to a room with open window, smell of smoke, cat hair on bedspread and dirty towels in the bathroom. The room was in poor repair and quite dingy. We were tired so made the best of it. The breakfast was decent however. I would not stay there again nor recommend it to anyone. I felt like a second class guest and wondered if all pet rooms were this bad.

bwvista, Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Anna and Bill, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire staff, I would like to apologize for the issues you experienced during your stay. I am sorry that we did not provide you with a better experience. We will use the feedback you gave us to follow up with our staff on how important it is to always provide quality accommodations. We appreciate you informing us of these issues. We do hope that we will have the opportunity to serve you better if you choose to give us another chance. If we can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Mike M. VP Operations

"Great value and very convenient"

4
07/01/2018

Shuttle was waiting outside airport even though it was practically walking distance to hotel but very cold. Even though this hotel is right at the airport we didn't hear a single jet. Seemed odd. But we were thankful. Staff here was great and very helpful. Included breakfast which helped get us going early in the morning to our next destination.

bwvista, Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Carlos D. Thank you for completing a review regarding your recent stay at our property. We are pleased to hear that you enjoyed your stay at the Best Western Vista Inn and that our staff met your expectations. We hope you can come back and see us again! Best Regards, Mike M. VP Operations

"Nice"

3
03/01/2018

This older hotel is convenient to the airport. The staff was very helpful & friendly. The room was clean & the beds were comfortable. It was probably one of the smallest rooms we have ever stayed in. It was nice for a place to sleep but not too comfortable if you had to spend a lot of time in the room. Too small and not a comfy chair to sit in.

bwvista, Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Brenda A, I would like to extend my appreciation for the time you spent reviewing your recent stay at the Best Western Vista Inn. I understand your concerns about the size of the rooms and the age of the hotel. We do plan on completing some renovations to the property this year, although that won't change the size of the rooms, it will modernize the property. I do hope that you will come back and visit us again. If there is anything I can do to assist you with your next reservation, please do not hesitate to contact us directly. Sincerely, Mike McKnight VP Operations

"Good place to stay"

4
28/12/2017

Clean room, friendly staff, decent breakfast. We were not planning on staying in the area, they offered us a good deal last minute and we were pleasantly surprised at the overall quality of the hotel. We have stayed at a lot of Best Western Hotels and this is one we would stay at again if in the area.

bwvista, Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Kyle K., Thank you for taking the time to complete a review of your recent stay at the Best Western Vista Inn. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received during your visit. I am glad to know that you will utilize our property again if you visit Boise in the future. Best Regards, Mike McKnight VP Operations

"Convenient"

5
23/12/2017

It was a spur of the moment trip to Boise due to a family emergency. I had to stay an extra night past my original reservation due to unforeseen circumstances and the front desk (Tara) were more than accommodating, putting me up in the same room as I had already been in and checked out of. The breakfast was good and fresh.

bwvista, Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Dan C, I appreciate you taking the time complete a review for your recent stay at the Best Western Vista Inn. I am sorry that your trip was due to an emergency and wish your family the best. I am glad you were pleased with the accommodations and hope you can stay with us again under better circumstances. Best Regards, Mike McKnight VP Operations

"Staying for a concert"

5
22/12/2017

Great place to stay and easy to get to from the freeway. Good free breakfast. Quiet and close to town. Easy and free parking. Interior very festive since it is almost Christmas. I would recommend it to all my friends.

"Business or pleasure"

5
18/12/2017

Love this hotel. The manager Shirley is great! She is kind, efficient and courteous. The lay out of the hotel is warm and comfortable and the breakfast is fabulous. Although options other than bacon would be great. Parking spots being a bit tight are the only issue I encountered.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for taking the time to write a review of your recent stay at our property. I am pleased to hear that you enjoyed your time with us and appreciate your kind comments regarding Shirley, our Conference Manager. We agree, she is definitely a keeper! It is always nice to hear positive feedback from our guests and I will be sure to share your comments with her as well. We hope to have the opportunity to serve you again soon! Thank you, Melissa Bunderson General Manager

"Fantastic"

5
12/12/2017

Great amenities for the price. Kids loved the cookies at night. Shuttle service and complimentary breakfast made a hectic morning much smoother! Everything was clean and everybody who worked there was very helpful. Will stay next time we're in the area!

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Friendly and they Remember you!"

5
02/12/2017

I have stayed at the Best Western Vista Inn in Boise at least a dozen times in the last two years. I like how close it is to the airport and the shuttle service is always on time both departing and returning. Their car parking policy is reasonable and better value than airport parking if you are staying overnight before or after your trip. The staff are friendly. The breakfast buffet (typical of the small fare type) is carefully arranged, clean and has more than the usual. Seems like someone really cares the way it looks when it is set up. I also like that there is a Copper Kettle restaurant about 60 yards from the door of the hotel. It is and will continue to be my go to place when I fly out of Boise. Thank you all for caring.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear 163kathleenk, Thank you for taking the time to review our property after your recent stay. We are pleased to hear you enjoyed our hotel and the services we offer. We appreciate your feedback regarding our complimentary breakfast as well as the shuttle and airport parking services. We appreciate your repeat business and hope you will visit us again the next time you are in Boise! Thank you, Melissa Bunderson General Manager

"Great hotel for a reasonable price"

4
01/12/2017

Nice clean room . Satisfactory breakfast. Friendly staff, nice pool and spa. great value for the price. Would recommend to friends and family. Close proximity to airport, restaurants and freeway. would book again next time I'm in Boise.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear robertbT2235OT, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"A very nice place to stay"

5
25/11/2017

We stayed at the Vista Best Western for a night before flying away early the next morning. We enjoyed it. Our room was clean and roomy and the interior of the hotel is beautiful. We were able to leave our car there for a smaller fee than the airport parking and took the shuttle to the airport the next morning. Coming back we had airport to car service as the shuttle driver took us right to our car.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear eaglestar1, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Don't waste your money"

2
22/11/2017

Don't waste your money at this hotel. Rooms are dumpy, very small, walls are thin, and there is a lot of noise from the street & parking lot, as well as from adjoining rooms. Small beds, only double beds available. Not worth the $80+ dollars we spent on this place. It looks great from the outside, & lobby is nicely decorated, but don't be fooled. Much better choices in town.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear erinp878, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We do hope you will consider staying with us again so that we can have another chance to provide you with superior service. If I can be of further assistance you can reach me directly at 208-336-8100. Sincerely, Melissa Bunderson General Manager Best Western Vista Inn

"Very Happy"

5
15/11/2017

We stayed at Best Western Vista Inn when our son was leaving for basic training. We were very happy with the stay and will definitely use this hotel again when we travel. The quality, price and proximity to the airport was just what we expected.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear christieg873, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Will definately stay there again!"

5
13/11/2017

Staff was welcoming, breakfast was plentiful and the milk and cookies at night were a special treat. The room was comfortable, and you wouldn't know you were adjacent to the airport as we heard no air traffic noise (and we were on an outside room).

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Penny D, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"BW Vista Inn"

4
09/11/2017

always a great experience here. price, room quality, amenities, breakfast all very good. quiet for a airport hotel, nice pool and exercise area. close to downtown, BSU, and freeway to shopping and other Boise area attractions.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear markmg2017, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Very pleasant stay. Although next to airport, could barely hear the airplanes."

4
04/11/2017

Enjoyed our stay. Very friendly staff, clean rooms and an excellent breakfast. Had plenty of options for breakfast for any one with a variety of choices. The cookies and milk at night is a nice touch. One we have never seen before. Would recommend to anyone and would stay there again. Could hardly hear the airplanes and very close to everywhere we wanted to visit. Room was just the right size without being to crowded or to big for us to enjoy. The t.v. had just the right channels and we enjoyed the different program options available to us.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear danielsV1699VK, Thank you for taking the time to review our property after your recent stay. We are pleased to hear you enjoyed our hotel and the services we offer. We appreciate your feedback regarding our complimentary breakfast as well as the evening cookies and milk. We hope you will visit us again the next time you are in Boise! Thank you, Melissa Bunderson General Manager

"Good value and nice hotel"

5
30/10/2017

The cost was very reasonable. The hotel and rooms were clean and well presented. All the staff we dealt with were courteous and helpful. The breakfast was typical, neither great or bad. We would stay again

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Gord D, Thank you for your review regarding your recent stay at our property. We are glad to hear our property met your expectations and appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"A nice place to stay!"

4
24/10/2017

This is a nice hotel conviently located right by the airport, freeway, and main road in Boise. The rooms are a little outdated, but the staff is friendly and helpful. The food is great. My son loved the waffles at breakfast and the cookies at night! We would stay there again.

"Convenient. Comfortable"

4
20/10/2017

This is a great Boise location: near airport, freeway and downtown. Comfortable. Adheres to the AAA standards. I very much appreciate the BW rewards program and promotions. Also they have alot of rural locations which are great for my travels.

"Great stay. Easy to find. Great breakfast selection. Loved the Hotel decor"

4
18/10/2017

Was a Great place to stay for the money. Was a Great Value and the Breakfast was wonderful. Would stay here again. The Pool was beautiful and staff was friendly and helpful. Thanks for a Great nights rest!

"Great location, great value"

5
17/10/2017

Easy on off freeway by Boise airport - but no freeway or airport noise. Staff was super and rooms were clean and easily accessible. And very affordable compared to other areas. Restaurant across the parking lot was super; great menu and bar. All around great experience and I'd for sure stay there again.

"Excellent motel! Very clean friendly and very helpful staff!"

5
16/10/2017

first time staying at this particular best western. It was great! Would definitely recommend to others! Next air show we will be staying here again! Cleanest rooms ever and a wonderful full continental breakfast! We were even given a quick grab and go smack with a free bottle of water and granola bars!

"Great place, close to airport! Excellent service!"

5
16/10/2017

What a great airport hotel! It was so close to the entrance of the airport, very convenient!! The staff even offered a to- go bag because our flight was so early and the breakfast wasn't served yet. Excellent service, very friendly staff!!

"Hotel stay"

3
12/10/2017

We stayed at this hotel in October 2017 for 3 nights to attend our son's wedding. The hotel was adequate and they offered a hot breakfast which was decent. The only issue we had was we were only provided one keurig coffee pod for a room that had two guests. There was also a lot of outside noise due to close proximity to airport. Overall the stay was adequate and we would possibly stay there again.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Sandra W, Thank you for taking the time to review your recent stay with us. Your business is very important to us and we value your feedback. I appreciate you informing us that you were provided with only one Keurig pod during your stay. We typically provide a minimum of 3 pods per day, and always have more available at the front desk if needed. I have reviewed your comments with our Housekeeping Staff so we can ensure this does not happen again in the future. Thank you again for letting us know so we can address it. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Not Pet Friendly "

1
11/10/2017

Drove in from Salt Lake City. As we approached the entrance in bold letters it says no pets allowed. After some time , of explanation of reservations ect. We were able to get a room with our four legged friend,,, price was upped from original quote, An had to get a out dated room with outside entrance ,,,rooms from inside of hotel ,pets were not allowed ,,,way over priced looks are deceiving , my recommendation is seek other hotel who welcomes our four legged friends of our family. Cost of outside entrance was just as much , but more cause of our pooch. Nonsense. Not to mention the breakfast wasn't up to standards either.

"Not a do again"

1
10/10/2017

Will not consider BW for future needs based on this facility. In desperate need of repairs and cleaning. The salad in the refrigerator was at least a week old and stunk. Plus just fell out of wall sockets.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear 323marilyno, Thank you for taking the time to review your recent stay with us. Your business is very important to us and we value your feedback. I appreciate you informing us of the issues you experienced so that they can be remedied for the future. We apologize for any inconvenience and we do hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Great Hotel!"

5
09/10/2017

Great Hotel. I liked the indoor room. Good service. I would recommend this hotel. The front desk was very helpful in moving my room from an outdoor room to indoor room as I was traveling alone. Thank you

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear maygens2017, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Good Value for a Boise stay"

3
09/10/2017

Good enough. We needed a location close to the airport and the residence of a family member. This worked out great. I did like the breakfast, clean room, and lobby area for working with files. Staff was nice and provided local guidance.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Lake_Wraith, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Great locaion,bedroom,pool and breakfast"

5
04/10/2017

Felt like a high end hotel in Hawaii everything is close by, the car rental return and many other options. I believe it is the nicest BW we have ever stayed in and appreciate the lay out with rooms off an atrium.

"overnight"

3
03/10/2017

Too may items light up in this room. From the hair dryer to the cable box. The hair dryer lit up the bathroom! I need a dark room to sleep. Paying $100 should equal excellent service and comfort. I did not get that here.

"A Great Place to Stay"

5
03/10/2017

This is an excellent hotel. The rooms are large and comfortable. The breakfast provided several options and was nice. The staff is very friendly. The check-in and check-out process was quick and easy.

"Love the pool"

5
01/10/2017

Real nice & clean. Real nice pool & hot tub. Great breakfast area. I would recommend this Motel to everyone. It has indoor access to rooms & outside. Even though it was by the airport you couldn't hear the planes. Close to restaurants.

"Boise Best Western"

4
29/09/2017

Clean and comfortable room, our very early arrival was well accommodated and we were very grateful. The early breakfast before we had to take off again the next morning was also much appreciated. The airport shuttle was on time and free. We were very satisfied with our stay.

"excellent airport location"

4
26/09/2017

This Best Western is virtually next door to the Boise Idaho Airport. It is well lit with a shuttle service available to your departing airline. It has the best variety and selection for breakfast that I have seen in any Best Western and is available at 5 AM.

"business in BOise?"

5
21/09/2017

Do not look past this hotel when traveling to Boise, ID. Great location and hospitality is second to none. I have stayed more than 500 nights in Boise in last 40 years. Every major hotel This is my new "stay of choice"

"Nice hotel"

5
20/09/2017

Great hotel. Clean, quiet, comfortable beds. It's location is very close to the airport, exactly what we needed. The interior of the hotel has plush carpets that quiet the sound. They do have motel rooms with exterior access. I wanted an interior access room and was very pleased with our stay.

"Best Best Western ever!"

5
20/09/2017

Where to begin? Cookies and milk at bedtime, keurig coffee in the room, leather couch, very comfortable bed, and everything so clean! Breakfast burritos were a nice touch, and loved the trays so one could carry plate, silverware and drink all in one trip. And very reasonable price, too! Love this place!

"Very good"

4
16/09/2017

Room was clean and nicely appointed. Staff helpful and friendly. Beds very comfortable. Plenty of pillows and towels. Good variety in the continental breakfast. Upper room was quiet. I would stay here again.

"Good Hotel"

4
16/09/2017

We stayed a couple of nights, using the hotel as a base for the total eclipse. Check in was friendly and efficient. The room was clean and spacious. Wi-fi worked well - and after following the slightly odd instructions, the cable tv was good (I got to see game of thrones whilst on holiday - critical for avoiding spoilers!). As mentioned elsewhere breakfast started very early, which was extremely welcome on the day of the eclipse. There is no on site restaurant, but there are some good options a very short walk away. Parking was fine - no problems getting a space. The pool and hot spa was good - most welcome after the amount of driving that we had done. Overall a very satisfactory stay.

"Peaceful retreat"

4
14/09/2017

This hotel was close to the airport with easy access to the highway. It has a small pool with a hot tub that are indoors with a work out area. The pool area was clean, well maintained with a shower to rinse off. The bed was very comfortable and the room was clean, well maintained, and pleasant. The breakfast had a variety of hot and cold items and was enjoyable. This hotel is close to the airport and offers a shuttle, but we didn't hear the airplanes inside the building. I would definitely stay here again, if I visit my friends in Boise again.

"Always the best"

5
09/09/2017

Excellent price clean rooms good breakfast and check on time got out on time over all is good hotel and plenty of parking space for the big truck and no worries on safety it has a good lighting like I said the best

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear bernardoc601, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Business Stay"

4
09/09/2017

The room was very clean and fresh. The staff was prompt and very friendly. The bed was very comfortable, and got a good nights rest. Left early so I did not stop at the Breakfast bar. The internet speed was very good.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Convenience travel"

4
08/09/2017

I had a 0630 AM flight out from the airport and had to stay in Boise prior to leaving Idaho. I have stayed in this motel before for it's convenience. Although the rooms are a bit small, they were comfortable. The hotel also honored my request for a first floor room. The thing that I really appreciated was their breakfast was hot and ready to go just after 5AM. Every other motel I have stayed at breakfast starts at 0630. I was able to grab a bite to eat before my flight which was really nice. The staff was also very friendly and informative. I would recommend this motel for anyone traveling in or out of Boise.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear sandman50807, Thank you for taking the time to review our property after your recent stay. We are pleased to hear you enjoyed our hotel and the services we offer. We appreciate your feedback regarding our complimentary breakfast as we do our best to have items available for those early morning travelers. We are happy to hear you were able to enjoy a bite to eat before your flight. We hope you will visit us again the next time you are in Boise! Thank you, Melissa Bunderson General Manager

"Arrival and Pre-Departure night stays"

4
06/09/2017

My husband and I stayed here two nights, the first the day we arrived in Boise and the second the night before we left. The hotel is right next to the airport and there is a free shuttle which leaves the airport every 10 minutes, but you need to let the front office know which shuttle you will take to go back to the airport. This is a two story hotel with no elevator, so this should be kept in mind when you do your online check in. There is an indoor pool which was very nice and not crowded by any stretch of the imagination. There is also a small workout room next to the pool. There is a free breakfast service from 5:30 am, but coffee, fruit, yogurt, cereal and milk were all available when we left the hotel at 4:20 am. The regular breakfast consisted of scrambled eggs, bacon, make your own waffles and other various pastries and the like. Juice is also available. There is free Wi-Fi which worked very well and there is a Keurig machine in each room. Ice and vending machines are also available. The bed was very comfortable. My only complaint was there was an old Keurig cup left in the machine from the last guest as well as a used wash cloth left hanging on top of the shower curtain the first night we stayed. Other than that, everything was great. We were allowed to check in about an hour and a half early the second night we stayed, but this was a Monday night, so there may not have been as many guests checking out that morning. There are a couple of restaurants within easy walking distance, one shares the same parking lot as the hotel.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Bhoskins, Thank you for taking the time to write such a detailed review of your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate you informing us of the Housekeeping issues you found in your room. I have reviewed your comments with our Housekeeping Staff to ensure this does not occur again in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Ok night stay, but kinda weird how the rooms are set up..."

3
04/09/2017

Check in was fairly easy, although online it said 4 pm check-in yet our reservation said 3 pm. We arrived before 4 and they said the check in time had recently changed but our room was ready. We were asked if we wanted outside or inside and I said inside, but wasn't sure what they meant. Basically it was like being in an inside cabin of a cruise ship except you have a window that opens to the lobby. The room had a unique configuration, which was split so the beds were not next to each other, which is nice for a parent and kids. The area that was the vanity/bathroom was a bit small and awkward so that just 1 person could fit in the area at a time. The breakfast had many options although no gluten-free and limited dairy free (just coffee creamer) so I didn't have much besides bacon for breakfast. They do offer free cookies at night which is great for kids. We have a kid that left crumbs all over the floor, so left a large tip for room to be cleaned while we explored the town. The maid didn't vacuum which was a bit annoying since that is why we left the tip. The front desk did offer so options for ordering take-out which was nice. No one was at the desk at check out but the breakfast attendance came and helped me which was nice. The hotel had ample parking and was quiet and a decent location from what we wanted to do.

"Best Western Vista Inn in Bosie, ID airport is a great place to stay and even in walking distance from the arrivals area"

5
03/09/2017

Best Western Vista Inn in Bosie, ID airport is a great place to stay and even in walking distance from the arrivals area if you don't have a ride. They were so awesome here that they covered or taxi fare from the airport. With a huge smile and welcoming greeting as we walked into the spacious lobby. We'll be back on our next time to Boise and the Sawtooth mountain area.

"Memorable Eclipse Stay"

4
30/08/2017

I stayed for the three-day Eclipse Weekend to experience eclipse totality in Crouch, Idaho with many family members who also flew in for the event. This hotel is just three blocks from the airport terminal -- very walkable. The internal decor is new and fresh. The staff were first-rate, even during the crush of Eclipse Weekend. The standard BW breakfast options and dining room were as expected, with limitless waffles, eggs, bacon, etc. My room (#173) was at the end of the building, and was very quiet (in fact, I stayed in the same room the next weekend before returning home). The room was clean and well-appointed, with a very comfortable queen mattress, and two good lights on either side of the bed. The room also has a large, comfy leather sofa; a mini-fridge, a Keurig coffee maker, two luggage racks, and a very nice shower/tub. It took a bit of experimenting to reduce the stinging-spray from the shower-head. I saw zero evidence of bugs anywhere in the room. I did not use the indoor pool, though my grand-nieces (in another room) did, and enjoyed it. A few negatives: the free Wi-Fi in my room (and even in the breakfast room) was very weak, going on and off; a temperamental electronic key-swipe; low-wattage lights in the sitting area of the room; and some cracked exterior walls on the south-side of the property. Otherwise, I spent four comfortable days and nights in this hotel, and would return without a second thought!

"Decent Airport Stay"

3
29/08/2017

The Vista Inn is convenient and easy to/from the Boise Airport. It is not super new, but we found it to be well kept and the beds were comfy. All in all, a reasonable value for the airport proximity, as we came to/from the Boise area for vacation.

"Great Stay in Boise"

5
27/08/2017

We spent two nights here in August. The rooms were very comfortable and quiet. We had a room on the first floor facing the interior corridor. The breakfast was better than some other Best Westerns and we appreciated the cookies and milk served in the evenings. Although we have spent nights in Boise before at other facilities, this will be our first choice from now on.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear John D, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We look forward to being able to serve you on your next visit to Boise! Thank you, Melissa Bunderson General Manager

"Comfortable stay"

4
26/08/2017

Short stay but everything needed was provided. Would stay again if in Boise. Room layout was ideal for sharing with friends. Breakfast was fine, airport shuttle service was on time and friendly. Super conveniently close to airport, several convenience stores and restaurants nearby, although we weren't there long enough to try them out.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear ginam299, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Helpful staff. Comfortable room. Good airport location"

5
24/08/2017

Front desk staff went out of her way to make our stay very comfortable. Entire housekeeping staff greeted us when we encountered them. Very clean property with a good breakfast. Very convenient shuttle to airport which is adjacent to the property. Highly recommend!

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear gregh899, Thank you for your review of your recent stay at our property. We appreciate your feedback regarding the service you received during your visit with us and are pleased to hear we have made a positive impression with you for the Best Western name! We do our best to make our guests feel at home and we do hope this came across during your stay. Thank you again for your review. We hope to see you the next time you are in Boise! Melissa Bunderson General Manager

"Ok, but nothing special."

3
23/08/2017

We were in a room that faced outside. Other rooms opened into the interior and may be nicer. Ours was just an average motel room. Clean, but small. Beds too soft in our opinion. Breakfast was average. Wi-fi somewhat slow. Free newspaper. Not unhappy, but would try something else next time.

"Surprisingly Excellent"

5
18/08/2017

Great Hotel - much better than I anticipated. I normally look for a Marriott or a Hilton hotel. I was pleasantly surprised by Best Western. The rooms were clean and comfortable. The beds had high-end mattresses and pillows - Great amenities. They served cookies and milk in the evening and a great hot breakfast in the morning. The breakfast alone added $15 per person to the value of the room. Eggs, bacon, bagels, Belgum waffles, fruit and of course, coffee

"Excellence for the price point"

5
15/08/2017

Attentive staff, clean rooms and a nice breakfast with hot choices of eggs, meat, waffles etc. It's a friendly place, and very nice considering the price point. So close to the airport and freeway, but you don't get the noise.

"Good airport hotel"

4
14/08/2017

Clean hotel, very close to Boise airport for flying out access with free shuttle to airport. There are inside and outside rooms, the inside rooms face the lobby, mine was on the ground floor (so I can't comment on the 2nd floor rooms that face the lobby). It's a long narrow lobby. My room had a window - that faced the lobby. If the curtains to that window were left open, someone in the lobby could look directly into the bathroom. In addition, I clearly heard conversation in the lobby near my room, though it seemed to be quiet during the night. So, a good hotel but choose room carefully - oh, and it's 2 stories with no elevator.

"Comfortable, clean, cozy"

4
11/08/2017

Very nice place, nice people running it. Good food choices within walking distance. Safe; walked to dinner after dark. Decor tasteful. Pool clean and very warm, almost too warm in fact. STAY HERE IF YOU HAVE an EARLY FLIGHT OUT of BOISE

"Nice, quiet, good value"

5
10/08/2017

On family vacation with wife and 2 kids. This hotel was a good location half way to northern Idaho from Utah. It was clean, quiet, and the front desk attendant was professional and courteous. Got a good nights sleep, no funny smells from the pillow or bedding as we have had in other name brand hotels.

"good night sleep"

4
07/08/2017

we stayed here at this hotel on our way to the Tetons. we had a good night sleep and enjoyed the pool during our stay. breakfast was crowded but that had to do with what time we went down. the items were stocked and ready for us to eat. we enjoyed our stay while we were here.

"1310"

5
05/08/2017

Good, needs sign on outside. The desk chair had a water(?) stain. The shower control was out of adjustment. The shower curtain did not close completely. The shuttle driver was very cool and helpful. Please have Coke products available.

"This hotel is great!"

5
04/08/2017

I have stayed at Best Western Airport Vista in a few occasions. It is a clean, friendly comfortable hotel. I'd recommend it to anyone. I can't wait to stay next time I fly in and Or out of Boise. It's that good.

"One of my best hotel stays in a while"

5
30/07/2017

Loved the layout of the hotel. Had an inside room with two queen beds...unique layout made room feel very spacious and semi private, despite there being two beds. The price was less than the Best Western across the street that only had double beds and the staff was very friendly. The breakfast was also very good with a nice array of options. I don't usually take the time to write reviews, but I thought this place deserved it! There is no elevator, which might be problematic for some, and our room only had three towels for four people, but they cheerfully gave us another towel and extra soap.

"Vista Best Western Boise"

1
26/07/2017

Sandy dirty bathroom floor, dirty toilet, black bugs everywhere, internet did not work and there was no phone- or apology from unresponsive staff- I have never posted a review before- this was a terrible experience.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear N8047BNmargaretp, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We appreciate you informing us of these issues. I am sorry that you felt our staff was unresponsive. As you know from our previous email communications, they did reverse all charges for your stay upon hearing you were not satisfied. Once again I apologize for the issues during your stay. I hope that you will give us another try and allow us to meet yours and our expectations. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Good for one night only"

3
24/07/2017

I was in room 230, and the room was clean with comfortable beds. The only issue was a loud humming sound (not from the air-con, which I turned off) which didn't go away. I enjoyed the proximity to the airport, the fresh coffee in the morning, and the friendly staff. I wouldn't spend more than a night here though.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. I apologize that you experienced a humming sound in your room and appreciate you informing us so that our Maintenance Staff can look into this issue. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Great value hotel"

4
21/07/2017

I made the mistake of forgetting to book a room recently on a business trip. Of course all the hotels within 50 miles were sold out. Even the "nice" hotels that offer perks weee less than helpful. The nice folks here offered a room and were super nice during the process. The room was clean and comfortable. Not fancy but a good bed, clean linens, and quiet. Breakfast in the morning was part of the package and they went all out plus 3 kinds waffle syrup. Check out time came too soon and the front desk was just as nice as the night before. If you want a comfortable place at a great price with the opportunity to smile on a full belly---this is the place!

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Krob34, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. It has been a very busy summer for hotels in Boise, so I am glad we were able to find a room for you. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"A Gem in the Mountains"

5
20/07/2017

The Best Western is close to the freeway and airport. It has a swimming pool and workout area. None of these facilities were crowded. The food was very good and the dinning area was quiet and relaxing.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Tom B, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Headed to airport"

4
19/07/2017

Rooms were nice. The staff was exceptionally helpful. The cookies and milk that evening were very good. Lots of pillows on the bed. The beds were not to soft or to hard, like in the 3 bears, they were just right. Had an outside room and once you close the door you don't hear any noise. The biggest problem was the handicap parking and no ramps to get to the outside rooms. The parking lot was rather steep and hard to get a handicapped person in a room.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear KATHLEEN W, Thank you for your review regarding your recent stay at our property. We are glad to hear our property met your expectations and appreciate your feedback about the parking. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"My favorite hotel"

5
17/07/2017

I have been staying at this hotel every time I go to Boise for several years now. I love the rooms, the layout of the facility and the very friendly staff. It has always been very clean and the breakfasts are great.

"A most enjoyable stay"

5
14/07/2017

I don't have any complaints. The pool is one of the best pools in any hotel I've stayed at. Everything was clean. Staff were helpful. This is the only place I will stay when I come to Boise. It is convenient to I-84, the mountains for scenery and camping and shopping.

"Quiet, Comfortable Stay!"

4
13/07/2017

This was a unique hotel as you feel like you have an outdoor unit facing indoor. The windows opened up to the common, covered area and there was not an exterior window that I remember. It was quiet and roomy with the two queen beds. I liked the layout that it was more of an L than just a square. I felt like it broke up the space nice! The shuttle to the airport was friendly and easy. Free breakfast a total bonus and there were even some packaged items I was able to grab and go as I had an extremely early flight to catch and they opened the breakfast up a few minutes early for me. :) Super nice!

"Great experience"

5
10/07/2017

Excellent breakfast. Clean environment. Near airport but never heard a plane. Pool could have been a little colder. It was hot outside so pool wasnt refreshing. Would stay at this location again and highly recommend to others.

"Woke me 3 times"

2
08/07/2017

Housekeeping started knocking at 9. Even with a do not disturb sign and saying I would leave at check out time, they knocked 3 more separate times before I left at check out time. Phone didn't work to call front desk. Otherwise, okay experience.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear wendy h, Thank you for taking the time to review your recent stay with us. Your business is very important to us and we value your feedback. I appreciate you informing us of the issues you experienced with Housekeeping knocking on your door. I have reviewed your comments with our Housekeeping Staff to ensure this does not occur again in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Thanks again"

5
08/07/2017

Beautiful property wonderful service one of my favorite places to stay thanks again for all you do to make our trip enjoyable truly excellent service and acomidations we will definitely make this hotel part of our regular stops along our travels breakfast is really really great

"Nice motel"

4
07/07/2017

Motel was close to airport, but was pretty quiet. Staff were friendly and professional. Motel was also close to the downtown area, the university and a great park along the river. I would stay there again.

"Odd place"

3
28/06/2017

As noted in other reviews the layout of this hotel is very odd with many rooms only having a window onto the central atrium so no natural light or ventilation. The room was comfortable but had a slightly odd layout. The free breakfast was better than average. While the location is good for the airport there are no amenities nearby, the nearest bar is apparently at least a mile away.

"Get an exterior entry room!!"

3
26/06/2017

I have stayed at several BWs, and this establishment is just, odd. The layout of the entire place is strange because some rooms are interior entry and some exterior entry. Definitely request an exterior. I would guess the exterior might be better (?) although we had an interior room, which again was oddly designed and very small. Since this was a quick stop in order to fly out the next morning we did not request a change. However, any longer than one evening and I and my husband would have been tripping over ourselves. No outside window! Only a window into a hall which had some natural light. If you need a quick stop for the convenience of the airport, it is ok.

"A nice and affordable hotel"

4
26/06/2017

This hotel is a older, but is kept very clean and the beds are comfortable . They serve a decent breakfast and there is a fitness room and very nice indoor pool. It is also close to the airport with a complimentary shuttle which is quite convenient . The staff are all very friendly and helpful. There are also a couple of restaurants within walking distance . I would recommend this hotel to anyone who wants an affordable and clean place to stay, close to downtown Boise and the airport.

"Nice convenient motel"

5
26/06/2017

Everything was nice here, clean and staff was great to help if there was any problem, right away. I would recommend it for stay or meetings or both. I didn't bring my computer so I appreciated having a business center with a printer as well as the same option in the lobby available. great shuttle to and from the airport

"Excellent Experiance"

5
24/06/2017

The Best Western in Boise was an excellent experience, with a very competent staff, and excellent value. I would highly recommend this facility for your next stay . There is an excellent restaurant next door, and a great pool and hot tub.

"Just passing through"

5
21/06/2017

Stopped here in our way to Oregon. Was in a great location; right off the freeway. The breakfast was amazing. So many choices, waffles with 3 kinds of syrup, build your own breakfast sandwiches, oatmeal, boiled eggs, etc.

"Dark, but clean"

3
21/06/2017

Although clean, the room under the stairs was dark and musty. The vent for the AC rattled. The bed was comfortable. The location to the airport is perfect. Good shuttle service. Grab and Go breakfast for early flight was appreciated. The price was higher than the quality of the stay.

"Near the airport, yet quiet"

5
18/06/2017

The staff at the airport BW are exceptional. Very helpful, friendly and welcoming to pets. Easy access to outdoor area for dogs. If you like to watch the planes land and take-off, it's a perfect location while getting in a nice walk.

"Great location for travellers"

4
16/06/2017

Stayed one night and loved the great location close to the freeway. Room was quiet and you couldn't hear traffic noise or airport nearby. Breakfast was great and room was clean. Air conditioner was quiet and beds were comfy. Staying here again in about 3 weeks!

"Poor experiences"

2
14/06/2017

Called ahead and was told they wouldn't honor the 98.99 price I found on bestwestern.com because I had an dog staying with us. Ok so I end up having to pay 119.99 plus a 20 dollar deposit on the room in case my animal made a mess. Get into our room and it smells of smoke and cat urine. Walk into the bathroom and there was a dirty razor, used soap, wrapper, and used hair products left in the bath tub. Threw those away walked out and find 4 dirty tissues at the foot of one of the queen beds. Pretty disgusting! Pick them up and throw them away so my kids are playing with someone else's "dirty tissues". Finally bring my family into the room and begin to settle down and my 6 year old daughter brings me a half eaten slice of banana bread which she found in one of the drawers. Irritated and just wanting to sleep after a long day of driving so I just dealt with it. Next morning I take the dog out to the designated dog area to find that all of the poop bags were all gone. For the price paid I expected a much better stay. I have stayed at around 6-8 different best westerns and this is by far the worst experience I've had within the company.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting your expectations your stay. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. As you know from our previous email communications we have credited your Best Western Rewards account 16,000 points, which may be used toward a free night at any Best Western hotel. Again, we apologize for the inconvenience. We hope you will consider staying with us again so that we can have another chance to provide you with superior service. Sincerely, Melissa Bunderson General Manager

"Best Western Vista Inn, Boise, Idaho"

5
13/06/2017

Very clean, reasonable price, very comfortable bed and a satisfying breakfast. Close to the airport and the interstate. All staff were pleasant and welcoming. Next time will use the pool, which looked quite nice.

"Great for one night"

4
12/06/2017

Stayed here on drive back to Canada. Odd layout with half the room having window Onto enclosed court yard ok for those freezing months so you can walk indoors to What you need like the pool. The rates quoted here are 50% more than on best western site. Rooms very dark no suitable for business man to work. Bathroom a bit small as Sink is seperate from toilet and bath. Breakfast space clean and well provisioned. Also Room had two double beds at an angle to one another so only one bed was opposite tv

"Quiet and accomodating"

3
05/06/2017

Our family really liked this hotel but there were a few things as our stay wore on that were puzzling. First our room just was not clean. EWWW! I found medicine tablets on the floor from previous guests. YIKES! The bathroom was also not clean. Second, there was no microwave in the room and the fridge was a micro fridge…even smaller than a mini…tough for four people in the room, which was cramped. Third, the plug in situation for electronic devices was a nightmare. Other than that, the pool was fantastic! The food was great!The staff even provided (upon request) gluten free options for us. The staff was quick to address requests (for cookies and towels) and always friendly. Easy on/off freeway. Good selection of restaurants nearby, at least for us. We would stay here again.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear dkfpl5, Thank you for taking the time to review your recent stay with us. Your business is very important to us and we value your feedback. I appreciate you informing us of the issues you experienced. I have reviewed your comments with our Housekeeping Staff to ensure this does not occur again in the future. We are happy that you were pleased with the other amenities of our hotel and the service we offered. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"FANTASTIC customer service"

5
05/06/2017

We chose this hotel because of the great reviews, and it did not disappoint. The only thing that was a bummer, and that was my fault, was that we were put on the second floor. That was only a problem because my dad is sick, and stairs are hard. When I realized I should have said we needed a handicap access room, the clerk did everything she could to try and fix it. It was very sweet of her to try and fix my mistake. The room was clean and comfortable. I saw on the website that there was a microwave, however there was not one in our room. We were up and on the road too early to try breakfast. The front desk clerk was very friendly upon checkout.

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear carrie9323, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. I do apologize that your room location was not ideal. We try our best to accommodate room location requests whenever possible, as we know our lack of elevator can be an issue for some of our guests. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Best Western Boise Airport"

4
30/05/2017

Very friendly staff, even at 5:00 in the morning! It was very clean and super close to the Boise Airport. Breakfast is served early, making it easy to catch a 6:00 am flight. They offer the average fare but it is easy to eat and run. Denny's is close by as well and it is an excellent Denny's.

"Clean, quiet, friendly, recommend"

5
29/05/2017

We arrived at 12:30, am, and the shuttle was closed. They arranged for a taxi to bring us to the hotel Check-in was fast, the room was very clean, and the breakfast good. Our room was small, but adequate, we faced the courtyard/center. Recommend!

"Clean and comfortable"

4
25/05/2017

Overall the room was clean, comfortable and surprisingly quiet considering proximity to airport. Staff friendly and helpful. -The bathroom/vanity area was quite small and difficult to move around. - USB ports would be helpful. -$20 pet charge is rediculous. Either you are "pet friendly" or not. Charge me for damages, not for the privilege of bringing a pet.

"Nice convienient place to stay"

5
19/05/2017

The room and staff were very pleasant. We will definitely stay again. It takes less the five minutes to be parked at the airport. If flying out of Boise, this is a great choice to stay with a small restaurant and lounge next door. The atrium and openness for the inside facing rooms is very pleasant.

"Time for Happiness"

5
17/05/2017

Came to Boise to celebrate a marriage. The foom was very comfortable. House keeping needs pull a new hankie out of the hankie box. It is hard to see and I had to really look for it, I knew it had to be there. There where some teenagers making a lot of nose during the night. It took awhile for the desk clerk to come out and take care of it. Having been a front desk clerk for five years at a Best Western, it was my job to make sure that noise int he middle of the night was taken care of immediately. You could use a few more handicapped parking spaces in back. I would stay with you again as your location is excellent and your service is very good.

"Very nice stay"

4
14/05/2017

We weren't there very long but it was clean, the staff was great and right next to the airport! Very good value! They have a shuttle service to the airport. Even though it's right at the airport you would never know it it was so quiet.

"Pleasant stay close to airport"

4
11/05/2017

The BW Vista Airport is located on a direct route to the center of Boise. The amenities include a nice pool, hot tub, breakfast, spacious rooms. We stayed three nights while visiting family in the area.

"Wonderful stay"

5
09/05/2017

Literally, just around the corner from the airport but we never were disturbed by a plane taking off. The staff was friendly, the room comfortable, the hot tub hot and breakfast was varied and delicious.

"Available"

4
05/05/2017

The room was clean and comfortable and very quite considering how close it is located to the airport. There is also a few restaurants located within waling distance to the motel. This makes it very nice if you do not wish to eat at the motel.

"Great Location"

5
03/05/2017

Staff is very friendly, welcoming, professional, helpful, attentive with Positive attitudes. Outside of hotel is welcoming, clean and well maintained. Inside lobby was nice, attractive, well kept and clean also. Room was clean, no odors, beds were very comfortable, slept well, nice coffee machine which is a plus. Breakfast was great, fresh, good variety, stocked, tables were clean-entire area was clean. Overall this hotel has a WELCOMING, CLEAN & POSITIVE Environment. Definitely will stay here again for any & all visits to Boise. :) CLEANLINESS IS A BIG PLUS FOR ME!!!!

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear Jovita G, Thank you for taking the time to review our property. We greatly appreciate your business and are so happy you enjoyed your stay with us. Your comments are greatly appreciated, our staff loves knowing you found the rooms to be clean and comfortable, and that you will return. We love having you here and look forward to serving you again in the future. Sincerely, Melissa Bunderson General Manager

"Nice convenient friendly place to stay"

4
26/04/2017

We had to return a car to the airport and the location was perfect. This place had a friendly staff. Rooms were clean and the breakfast is always an added bonus. I would definitely stay here again. Thanks!

bwvista, General Manager at Best Western Vista Inn At The Airport, responded to this review
Dear LISA B, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We are glad to hear your rental car return was smooth and easy from our location. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"quilting"

5
26/04/2017

It had been 6 months since last stay here, it was nice to see most of the staff still here that has been here for many years. There were soccer teams staying and the breakfast took a hard hit, the staff did an excellent job of keeping up and keeping it full. The breakfast area had been rearranged since last stop and it appeared to aid traffic flow. The Wi-Fi worked well even under the extra load of people. Interior and exterior were in good repair and all security features worked.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear TMac012, Thank you for completing a review of your recent stay at our property. More importantly, thank you for your repeat business! Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Boise Best Western Vista Inn"

5
22/04/2017

The property is within walking distance of the airport and around the corner of the highway. The staff is friendly and helpful and I always sleep well when staying here. The pool was really warm this time around and is always clean with a fresh supply of clean towels available. I highly recommend this hotel.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear G219YWkellyh, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Easter weekend stay"

3
17/04/2017

This Best Western is very average in my opinion. It is a fine hotel for the basics. My family meet here for the Easter weekend and the stay was fine. Nothing to crow about, but I would stay here again.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Sheri G, We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. We value you as a guest and we are always looking for ways to enhance our guest experience. We do hope that we will have the opportunity to serve you better during your next visit. Sincerely, Melissa Bunderson General Manager

"Good clean room"

5
13/04/2017

Very pleased with the staff and room. The tv was a little sketchy due to the cable box needing to be reset the first night, but other than that all was well. And very kind and accommodating when I needed to check out a day earlier than planned.

"Best Hotel We've Stayed At"

5
12/04/2017

We have stayed at dozens of hotels and none of them were as pleasant as the two evenings we stayed at the Vista Inn. Everything about our stay was enjoyable. We loved the layout of the room, shaped like an L, with the beds kiddie corner to each other instead of parallel . Even with the hotel being full during our stay, the room was quite and peaceful. A highlight for our family was the pool. My wife rarely swims because she finds most pools too cold. This one was the perfect temperature. The cookies and milk at night, and the continental breakfasts were delicious, offering the traditional menu items. We would highly recommend staying here.

"I always stay here when I go to Boise!"

5
10/04/2017

I really love this place, the rooms are always clean and quiet. The beds are very comfortable and the breakfast is very nice with a good variety of items. The pool area is nice and clean also. I like the convenience as it is right off of the highway and I can quickly get to where I want to go. I would recommend this to everyone.

"trip to Boise"

4
09/04/2017

Overall felt good about this hotel. Specifics as follows: - Clean and appealing room. - Some difficulty connecting to the internet via the hotel login page. - Good breakfast bar - could not get the coffee maker to work.

"Going to the Airport"

4
03/04/2017

Love staying here when having to fly out early. I never have to go through a check process in the early morning because of the express checkout process. It's nice to just leave and see my receipt in my email the same day. The staff is always super nice and helpful.

"Can't beat the Best Western for an airport stay"

5
02/04/2017

Everything about our stay was excellent and we really appreciated being able to leave our car at the hotel. Even if you don't need to get to the airport we would highly recommend using the Best Western as your Boise hotel.

"Great place to stay"

5
27/11/2016

I have stayed there numerous times for business very close to where we do business very pleased with staff room will always stay there if possible Will recommend best Western Vista and to everyone I know that will be traveling that direction

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear kenG3456JD, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"great stay"

5
27/11/2016

This is one of your best hotels in your chain. I really appreciated the person who checked us in. We came very late (2:00 am) and he wasted no time in getting us up to our room so that we could get to bed which is very much what we needed. 10's all around at this hotel. I will definitely stay at this one the next time I am anywhere near Boise.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear 623geraldd, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Alright Hotel"

2
26/11/2016

Most hotels have an express check out, but we were not offered this option. I don't know if this means that this specific hotel doesn't offer this or no one told us about it. Also, our room was never cleaned while we were there. Keys didn't work to the outside main doors to enter the building, and these doors were always left open. This meant anyone could come in and that fact didn't help us feel too safe. The free internet was also spotty. Sometimes it would work and sometimes it wouldn't.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Catherine H, I would like to extend my appreciation for the time you spent sharing your observations with us. I am truly sorry that you had a less than perfect stay. The points you addressed are very understandable and we appreciate you bringing them to our attention. As you know from our previous email communication, to show our sincerest apologies for not meeting your expectations we have credited 16,000 Best Western Rewards points to your account that you may use toward a free night at any Best Western hotel. I do hope that you will come back and visit us again and if there is anything we can do to assist you with your next reservation, please do not hesitate to contact us directly. Sincerely, Melissa Bunderson General Manager

"Pets welcome"

5
24/11/2016

Nice clean motel that welcomes pets. However we were not allowed to use our aarp discount because we had a pet with us, dont understand why that makes a difference. Also, during check in the front desk help seemed distracted and a little put out, maybe she was just having a bad day.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear jamesaS8886MC, Thank you for taking the time to review our property after your recent stay. We are pleased to hear you enjoyed our hotel and the services we offer. We appreciate your feedback regarding your experience at check in and will be sure to review your comments with our Staff as well. We hope you will visit us again the next time you are in Boise! Thank you, Melissa Bunderson General Manager

"stay at best western"

3
24/11/2016

ok just seemed dated looked like a older place that had been remodeled it was ok thogfvrwrvheuvouvwvowvouviubviurbviurvbhiurvbhoiujvbrweovnbwerovnewrovinoerqvoiervnoieqrnvfoeqnvoiernvoeirqvneorivnergververvrwevwrevwevcwecvwevwrverqvbeqrvrwvwrvwvw

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear stevenjO9607OI, We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. We definitely are an older property that has been remodeled. We try our best to provide a quality product and exceptional service to our guests, despite the age of our building. We value you as a guest and we are always looking for ways to enhance our guest experience. If you have any specific ways we could make your stay better, we would love to hear them! We do hope that we will have the opportunity to serve you better during your next visit. Sincerely, Melissa Bunderson General Manager

"Rough"

1
23/11/2016

Low quality service. Can't understand good reviews. Close to the airport is the only plus. basics yes...seriously no frills. Tv didn't work well. Dim, brown and weird interior windows. Front desks folks not helpful even with the little stuff.

"Convenient and Friendly Hotel"

4
18/11/2016

I live three hours away from the Boise Airport and often need to spend a night before or after flights. The BW Vista has a Park and Fly and is walking distance to the Airport, so is very convenient to use while traveling. (They do provide a shuttle) The staff is always friendly and efficient and the full breakfast is good. The pool is large and warm, the gym is sufficient. I would recommend an inside room if you have sleep issues, because the outside rooms, especially on the south side pick up airport noise at times. It is an easy place to stay with a pet with lots of walking area nearby. I have stayed here alone and always feel safe and comfortable. Would highly recommend this Hotel.

"Room was functional"

4
14/11/2016

This is a no frills experience but the room was clean and had all the necessities for business travel. I had no difficulties with the wifi or internet. The water was hot enough to shower and the shower head worked well.

"Great place"

5
07/11/2016

The service was excellent from my initial phone call to set the reservation through the check in, midday desk person assistance, breakfast service and morning check-out. The room was comfortable and well appointed. The breakfast is good and offers many options. From the front door to the airport terminal entrance is only a 7 minute walk.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Gl0bal_guru, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Fantastic stay and hotel"

5
06/11/2016

Perfect location. Near the airport and near downtown and near the freeway. Nice indoor pool and spa and I loved the fact that the room face the indoor courtyard and it seem to make it very quiet. Did not get a chance to enjoy everything but for the time I was there it was a nice experience.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Robert H, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Comfortable and easy access"

5
04/11/2016

Very comfortable room, love that we can always count on a good bed at Best Western. Nice location, right off the highway, easy access on and off. Very good staff at check in and check out. Great breakfast. Interior of this hotel is very nice.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear H973ZOlauraf, Thank you for your review of your recent stay at our property. We appreciate your feedback regarding the service you received during your visit with us and are pleased to hear we have made a positive impression with you for the Best Western name! We do our best to make our guests feel at home and I hope this came across during your stay. Thank you again for your review. We hope to see you the next time you are in Boise! Melissa Bunderson General Manager

"family visit"

5
01/11/2016

we choose this hotel because it was close to the airport easy access excellent restaurant next door Kopper Kitchen's with a bar if wanted and they do give a discount for your food . The Staff are wonderful and friendly.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Tracyef2016, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Never Again!"

2
31/10/2016

Cleanliness was a joke. "Something" was splattered on the base of the toilet and on the tile in the bathroom, but was never cleaned up after I requested it. Other debris on the floor in the bathroom and vanity area was also never swept up. Very dated and noisy location. The popcorn ceilings were filthy and "rained" onto the bed coverings. Poor breakfast. Heating and cooling functionality was basically nonexistent. There are much better hotels to stay at in Boise which also offer meeting rooms and airport service.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear 35carolync, I would like to extend my appreciation for the time you spent sharing your observations with us. I am truly sorry that you had a less than perfect stay. The issues you addressed are very understandable and we appreciate you bringing them to our attention. As you know from our previous email communication, we have awarded 16,000 rewards points to your Best Western Rewards account to show our sincerest apologies. Rewards points can be used toward a free night at any Best Western property. I do hope that you will come back and visit us again and if there is anything I can do to assist you with your next reservation, please do not hesitate to contact us directly. Sincerely, Melissa Bunderson General Manager

"Excellent Stay"

5
31/10/2016

The Reception staff was superb. So helpful in every way and that is one of the reasons we keep coming back. The hotel is beautiful and clean. Lady who looks after preparing breakfast does an excellent presentation and very kind and caring about her job. Really recommend this place. We always go back.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Leona M, Thank you for taking the time to write a review of your recent stay at our property. I am pleased to hear that you enjoyed your time with us and appreciate your kind comments regarding our Staff, and specifically Darla, our breakfast attendant. It is always nice to hear positive feedback from our guests and I will be sure to share your comments with her as well. We truly appreciate your repeat business and hope to have the opportunity to serve you again soon! Thank you, Melissa Bunderson General Manager

"Great inside rooms"

5
27/10/2016

They have outside and inside rooms with a very nice atrium. The folks were very helpful and friendly. The rooms were clean and large. The breakfast was great for a hotel breakfast. Be careful there is another Best Western across the street with a completely different rating.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Mickey_slept_here, Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"The Skinny!"

3
26/10/2016

Overall, it's average. Clean Quiet Friendly employees Standard breakfast stuff At any given time the WiFi didn't work or barely worked, so please do not allow that to be a deciding factor for you. Avoid room 124... pipes rattle in the walls everytime someone in any other room turned off or on their water... so it was frequently rattling. Come on! Really? No one has addressed this? Lol

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Jacob G, Thank you for taking the time to write a review of your recent stay with our property. Your business is very important to us and we value your feedback. I appreciate you informing us of the rattling noise in your room. I have reviewed these comments with our Maintenance Staff so we can address this issue immediately. We rarely have complaints regarding our Wi-Fi and will have our tech support look into this as well. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Nice inn for spending a restful night"

4
24/10/2016

A very busy inn so if you plan to stay make sure you have a reservation. The room was comfortable and quiet considering the proximity to the airport. The morning breakfast was good and staff was pleasant.

"Nice Place"

3
24/10/2016

Overall the hotel was okay. The rooms were extremely tight and there was not a microwave. Esentially for business travel. I did not like the fact that i had to leave the room and walk around the outside of the building to access conference area. The staff was very friendly. The cleaning lady did come back several times to clean in between days of my stay, which i declined due to my occupying the room

"2 day escape"

5
17/10/2016

The breakfast buffet was wonderful! 1st day they had bacon, great tasting bacon. Also eggs, waffles, yogurt, sweet rolls, burrito, next day they had sausage and all the other standard fare. Wifi worked good in the room. They had a very nice pool and spa. Front desk people were very helpful. Next door was a great home cooking type restaurant and a Denny's across the street. Had a very good stay.

"Quiet, safe, convenient to airport, good value"

4
17/10/2016

Same as above, good value. Shuttle to and from airport worked fine. Good breakfast. Generally very quiet, possibly because not very full that Saturday night. Pets not allowed; if traveling with our 2 little dogs would have had to go to La Quinta

"No elevator"

3
14/10/2016

Not good if you need to use an elevator. We got in late so all ground floors were taken and we had a 2nd floor room. The rooms also faced inside with a window to the lobby downstairs so were somewhat noisy. The room had a frig but no microwave.

"Love to Stay Here"

5
12/10/2016

The employee that checked me in was extremely helpful. She allowed me to check in early and also went out of her way to help me get my boarding passes to print. Our room was very comfortable and had easy access to the computer in the lobby. The lobby/atrium is very nice with lots of seating. The location is near the airport and has several restaurants within walking distance.

"Great Place To Start Two Week Trip"

5
06/10/2016

First night on a two week trip of Idaho and Montanta. Hotel was close to airport. Hotel staff was friendly and helpful. Reserved the same room for the last day of our trip. Room was well maintained, clean, quiet and good sized. Walk in shower was a plus for my handicapped wife. Bed was comfortable and internet access work well. Breakfast was generous with lots of hot and cold selections. Checkout was quick and friendly.

"Best Conference Center in Boise"

3
02/10/2016

The conference Center at this hotel is fantastic! Too bad the rest of the hotel is not up to the same level. It is only 1/2 mile from the airport. An easy walk. The rooms are good enough, but nothing more. The staff seem to be bored and lethargic. The rooms are clean, but the furnishings could use an update. The bottom line is if you need to hold a conference, there is nothing better in Boise! You may want to stay across the street at the other Best Western.

"Enjoyed two overnights in Sept."

5
01/10/2016

Best Western Vista Inn at Boise, Idaho Airport is a great motel, moderate rates, clean, well appointed comfortable rooms, outstanding breakfast with many tables, very impressive compared to other motels. Staff very polite, helpful, pleasant. Would recommend this motel highly.

"Great, except"

3
01/10/2016

Unfortunately, the bed was clean. It was stained, was not tucked in. Felt dirty. I requested fresh sheets, and they arrived immediately. These sheets were crisp and clean. Upon getting ready to leave, I removed the sheets I slept on and put in tub along with used towels.

"Always good"

5
27/09/2016

I stay here when I am in Boise and have always received great service and had a relaxing stay. The room has enough space to allow for relaxing and working. The breakfast is convenient and consistent. The cookies and milk in the evening is a nice treat. The staff is what distinguishes this hotel from others and is the reason we continue to stay here. We are always treated in a way to make us feel important. After a long day of travel it is nice to be treated with respect and compassion.

"In town for funeral"

4
26/09/2016

Didn't get to spend very much time at the hotel itself, so I didn't get to use any of the amenities of the hotel. But it was very nice from what I saw. Breakfast was average, the eggs were a little bit watery. But overall, it was a good experience.

"An older facility"

3
25/09/2016

Great service from staff, quiet and great for a quick off the freeway stay. Needs updating but adequate for a fast overnighter. Cost was my deciding factor. Don't expect lots of fancy or modern just basics here. Hotel is within walking distance of a pub and located right off the freeway. Easy access for travelers.

"Excellent"

5
13/09/2016

Friendly and Clean, check in and check out quick, From the time I checked in with the hotel clerk everyone was very nice. Breakfast area very clean. Easy to get to right from the airport. Very happy with my stay.

"Needs to upgrade breakfast "

3
13/09/2016

The attractive lobby led me to expect more from this older property. First the good news: it's quiet, spotless, and well maintained. Parking is excellent. The staff are excellent. However getting food is a problem. The two restaurants within walking distance are decidedly uninteresting and you will need to drive several miles for good quality food. The breakfast is unappetizing, watery powdered eggs, gray greasy sausage patties and a lot of desperately unhealthy baked goods, sugar-laden yogurt etc, that many of us can't eat and none of us should eat. If you're looking for an overnight stay between flights and not concerned about food, you will probably be more than satisfied.

"Not Good"

2
13/09/2016

The room was dark. We found women's underwear in the bathroom when checking into our room. Bed was uncomfortable. Breakfast items just okay. In all fairness, we have stayed in this hotel before and did not have a bad experience. It is easy access to the interstate.

"Okay to stay here"

4
09/09/2016

The staff was friendly, the breakfast was okay, needed more options like biscuits and gravy, cooked oatmeal, ran out of orange juice when we went to eat. The carpets in the room need cleaning, had stains on them. The beds were comfortable and the room was adequate size, but didn't have a sitting area with a small couch.

"Used this as a place to park our car long term and a convenient shuttle to the Voise airport."

4
07/09/2016

Room was very spacious and met our needs. There is a Keurig coffee maker so being a Coffeee addict, that was a very nice addition. Our am pick to ethe Boise airport was too early to have their complimentary breakfast.

"Decent Place to Stay"

3
06/09/2016

The Best Western Vista Inn at the Airport was a decent place to stay with our family of four. The location is good, but I wish there were more places to eat within walking distance. The layout of the room was a little awkward as the two beds were separated by the bathroom and one bed was not aligned with being able to easily see the television. Besides that the beds were comfortable and the hotel was quiet.

"Good quiet place by airport"

4
06/09/2016

I did not fly, I drove but I like this place next to the airport and the freeway because there are no exterior widows in the room I had. I heard no planes or traffic all night. Easy access to downtown and food.

"Nice for an overnight stay"

4
01/09/2016

We were taking our daughter to college in Denver, and this was our stop the first night of our trip from Portland, OR. This was a nice hotel for our needs. Close to the highway which was good for us. A good value for the price and location.

"Best budget bed in Boise!"

5
28/08/2016

We travel through Boise frequently and have stayed at four different hotels this year--two Best Westerns, and two higher-priced ones. This is my favorite Best Western and the best value of all. I was initially hesitant to try it as it claimed to be pet-friendly, and I definitely do not want to sleep where pets have been. The clerk assured me that the few pet rooms have outside entrances and we would have a room off the interior corridor. Our room with two queens had an L-shaped layout that was very efficient and seemed more roomy than the standard long hotel room. Each bed had two side tables, which came in very handy for plugging in phones and storing clothes. A family of four would be comfortable in this room. The bathroom sink was outside the toilet and shower room, which is a necessity when bunking together. There was a small fridge also. Everything was very clean and well-maintained. The beds were very comfortable. Breakfast was basic but sufficient, with several protein choices. It also had a generous serving window of 5:30am to 10am, allowing travelers to grab a bite before an early flight. I noticed a posted schedule for the morning shuttle runs. The Vista Inn is my new favorite Best Western in Boise, and my first choice for a short stay. Reserve ahead online for the lowest rates.

"Good Mid-range Hotel"

4
25/08/2016

Our room was typical mid-range hotel room with comfortable beds, refrigerator, and free WiFi. We stayed two nights a week apart. Both were fine, quiet and comfortable. First time was an inside room and second an outside room. Good stay. Friendly staff and several nearby restaurants.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Two night Stay"

3
24/08/2016

The first night second floor, over looking lobby, super noisy, no sleep, they moved us to opposite end of building, Excellent. Bravo for desk lady! Breakfast so/so. Clean good parking, super close freeway and downtown Boise with their excellent streets. Beds were comfortable, weird room setup, sliding window over looking lobby first floor, they have inside and outside rooms, outside doors open to outside and inside open to lobby.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. I am sorry to hear you were unhappy with the location of your first room, but glad to hear our Staff remedied the situation to your liking! Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Excellent Stay"

5
24/08/2016

Stayed one night. Room was great, service was excellent. Close to airport. Reasonable rate. Recommend for business travelers and tourists alike. Will definitely stay there again when I travel to Boise.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear ricoflowers, Thank you for taking the time to review our property. We greatly appreciate your business and are so happy you enjoyed your stay with us. Your comments are greatly appreciated, and our staff loves knowing you were comfortable and will return! Sincerely, Melissa Bunderson General Manager

"Annoying layout of hotel and room"

2
23/08/2016

Here's a great idea: Design a hotel where some of the rooms have windows directly above the front desk. Yep, that's what we got, along with all the noise from the desk, lobby and the breakfast area. We asked to be moved but there were no other rooms. About half the rooms have doors and windows that open into a long atrium that is open to the lobby so there is little protection from lobby noise. In a big hotel where the rooms are well above the lobby that is usually not a problem. It WAS a problem in this small, strangely designed hotel. The other half of the rooms open directly to the outside with all the problems that presents. Another annoying design feature: There was no door for the sink/closet portion of the bathroom. Not a huge deal, except that it is located directly opposite the door into the room. So if you're standing there undressed and your traveling companion comes into the room you will be visible to anyone passing down the hall. The room was quite small. There is no elevator although the young man at the desk did offer to help with luggage. The staff were fine and everything was reasonably clean. I would not stay there again.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
I would like to extend my appreciation for the time you spent sharing your observations with us. I am truly sorry that you had a less than perfect stay. We do understand that due to the unique layout of our hotel, some of our guests have a strong preference for interior facing vs exterior facing rooms and I am sorry that our room layout did not meet your expectations. We appreciate you bringing your concerns to our attention. I do hope that you will come back and visit us again and if there is anything I can do to assist you with your next reservation, please do not hesitate to contact us directly. Sincerely, Melissa Bunderson General Manager

"Great hotel in a great location"

5
22/08/2016

This hotel is a tiny bit overpriced, but I really like it. It's right by the airport, so if you're like me and like to watch planes take off, then this is great. From the parking lot, you can see the DHL planes. They have some small meeting rooms in the back, and an open area inside that makes you feel like you're outside even though you're inside. The pool is nice, but often crowded. The continental breakfast is small and basic, but they give you cookies at night if you know where to look. Service is pretty friendly and the rooms are clean.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Joseph D, Thank you for taking the time to review your stay at our hotel! Our staff enjoys making our guest's experience in Boise the best. We look forward to having you stay with us again! Sincerely, Melissa Bunderson General Manager

"Great stay"

4
22/08/2016

Staff was very friendly and helpful, comfy bed and clean room. The only thing lacking, and this goes for most hotels I've stayed in, is the breakfast. For some reason hotels use fake eggs all the time and they're so gross. Just use real eggs!

"Good in a Pinch.."

3
21/08/2016

I made the reservation thinking that I was doing so at the North West Lodge on Federal. Found out it was actually made at the Vista, my error. I didn't have any expectations that this would be on par with the Lodge and I was right. No elevator, dismal lobby and the rooms were just so so. All in all it was average. Did have a tiny gym and pool, and they served a decent help yourself breakfast. The Lodge is more expensive, but worth it to me. The Vista is a no frills business type hotel and ok for a day or two, especially if you are looking to save money.

"Best Western Vista Inn, Boise is a good choice"

4
11/08/2016

Nice location to have access to everything in Boise, particularly the Airport. The Kopper Kitchen next door is a good restaurant with pub food and beverages. Not much within walking distance from the hotel, but a good starting place with a vehicle.

"Nice hotel thats freeway, airport and restaurant close"

5
10/08/2016

Close to the airport but you don't hear the jet engines spooling up at all, I did not hear one jet take off. It has a center indoor courtyard (no elevators) or it they have them they were not working that day. The room was clean the room we got faces the center interior courtyard, other rooms face the parking lot. The breakfast was downstairs and was good and included. Denny's is across the street within walking distance too. The parking was free!

"Excellent support staff"

5
09/08/2016

I just wanted to commend Shirley Simmons, one of the employees at this hotel. She was responsible for taking care of our conference room during our meetings. Her attention to our needs was above great, it was excellent. She was on the spot with everything to make our conference flawless.

"Great value"

5
09/08/2016

All the details of this hotel are carefully arranged to create the impression of luxury. The lobby is spacious and full of light, the rooms are very comfortable. Our room had two queen beds, on different sides of the room. This enabled one person to watch television while the other one either slept or read. To watch the tv together, of course, one bed sufficed!

"Interior Window Was Awkward"

3
08/08/2016

This hotel was fine, except the room layout was strange. It had a window that faced the interior corridors, so it was awkward to have the blinds open. The breakfast was fine, but not many offerings for me as I eat gluten and dairy free. The service was great the and staff very friendly.

"Good Value"

5
06/08/2016

The Motel staff was knowledgeable and Helpful. The continental breakfast was excellent. Overall the stay was very satisfying for all four days we stayed at this Motel. The Pool was nice and the Hotel Is close to the freeway.

"Overnight stay in Boise "

4
03/08/2016

We had an interior room. It was surprisingly quiet considering it's right by the airport. The pool area was very warm, but the kids didn't care. The breakfast had a good selection with eggs, bacon and waffles along with the usual fare.

"Very Relaxing Stay"

5
01/08/2016

We enjoyed our stay. Our room was very clean and the decor was appealing. Having a handicap accessible room, especially the shower, was wonderful. The check in and check out process was seamless and the staff were very friendly and helpful.

"Business"

5
31/07/2016

Stayed to be close to airport. Rooms were comfortable and hotel was very quiet. Great nites sleep without interuption. Received my wake up call when specified. Breakfast was satisfying as wel. Will stay here again when traveling.

"Beautiful place at good value"

5
28/07/2016

I was taken back by the design of the lobby and reception area. The facility is gorgeous in design, décor, and layout. It is only minutes from the airport in Boise and the price couldn't be beat. Personnel was extremely accessible to give suggestions and advise to us travelers. Our early morning flight was greatly enhanced with the full breakfast offered at an early hour. The desk attendant was eager to be of assistance and made sure we were well taken care of.

"stay again"

4
27/07/2016

The staff was helpful at check in and departure. Was ready and willing to help with any needs or requests. Would be nice if there was an espresso stand or location close by. Will stay there again when I am traveling for business and it is a quick trip. location is close to the airport. Very good shuttle service.

"Excellent place to stay!"

5
26/07/2016

Love the set up of the rooms with double beds. It made it easy for me to stay up and read while my husband went to sleep earlier. Very comfortable beds, and of course Best Western linens are superb! Nice breakfast selection with waffles/sausage and the other usual fare. Thanks for making our the first night of our trip comfortable as well as the last night when we stayed again! Being close to the airport was great, and we couldn't hear any noise from the planes! Fantastic!

"Not clean"

4
26/07/2016

Bath area had a large amount of hair from previous guests in and around the tub. The rest of the room appeared to be clean. The ceiling fan in the water closet sounded like a jet warming up on the tarmac of the airport next door. We love the hotel and have stayed there every time we are traveling between Utah and Washington. Attention to cleaning details and a bit of maintenance needs are our only complaints, .

"Boise airport has 2 Best Westerns"

5
26/07/2016

don't stay at the BW airport inn, it was noise, dark, and the beds were not comfortable. It was clean but run down. The BW Vista, just across the street was far superior and costs about the same. Clean room, comfortable bed, and quiet. I like quite.

"Solid basic hotel"

4
25/07/2016

Located opposite airport entrance. Very convenient if flying. Very clean, rooms quiet and functional. Breakfast room simply too small for crowds at peak times. Several good restaurants within walking distance.

"Close to airport...."

4
23/07/2016

....and does a good job at what it is...an airport hotel. Breakfast is out early, like 5am, so you can get somethings before those 6 am flights unlike the other nearby hotels. Most likely you are there for the flights and this one fits the bill perfectly. On site restaurant and bar I have never used but looks ok in a pinch(other good eateries close by). I often get in after midnight and the night clerk is great and puts me up close to the front door so less time carrying stuff in. Friendly guy who has the right amount of interaction at that time of day! There is another Best Western across the street, notice the name difference, which is an old Holiday Inn from the 1970's orzo, nicely done up and usually a few dollars cheaper. They have on site parking but after I called and told no problem I showed up and there was none. After research and trail and error, just use the airport parking...a bit more but save mucho time on pick up. Good luck on your travels.

"Not a great room location"

2
21/07/2016

Had an interior room . no privacy and no windows to the outside. As bad as an interior cabin on a cruise ship. Waited over 30 min. after check in time to get to our room because housekeeping was behind .

"Quiet and Clean"

5
20/07/2016

We stayed one night just as a stopping point on a road trip. This hotel was clean and quite. The staff at the front desk was very friendly. That had a nice free breakfast in the morning also. My only disappointment was the Wifi, it didn't work very well at all.

"Best Best Western!"

5
18/07/2016

Conveniently located next to the airport and just minutes from downtown this Best Western is very special! It's pet friendly with lots of grass and areas to walk your pet as well as very close to restaurants and shopping! Excellent stay!

"One of the best BW's."

5
17/07/2016

Arrived to find this Best Western in a good location. The check in was easy and the staff very professional. Got to our room and was surprised. I had never seen a layout this way. The room was in an "L" shape with a queen bed at the top of the L and another at the bottom end of the L. Bathroom/vanity between the two. Loved it. The room was clean and had an updated look. We had an inside room. Rooms available both inside and out. The pool is also inside, but is separated from the inside rooms to control noise. The breakfast are was nice with the usual fair along with scrambled eggs and bacon or sausage. They also have a good restaurant next door. Free shuttle to/from airport.

"Close to Airport"

4
11/07/2016

The rooms in this hotel are nice. Ask for a room on the inside portion of the hotel. It is safer and nicer. We had to stay In the outside portion of the hotel which was not as nice and the look was more of a motel. The rooms were as nice as the inside. This Best Western looks nicer than the other BW across the street.

"Great staff"

5
08/07/2016

We were very well treated during our stay. Very friendly staff. Excellent breakfast. Very convenient to the freeway. Really working hard to provide excellent service. We would definitely stay there again. The hotel was well maintained with lots of pride.

"Extremely comfortable and friendly"

5
08/07/2016

I enjoyed my 3 nights at this facility while visiting the Boise, ID area. The staff members were very professional and the facility was very clean. They are very accommodating to me with my 2 dogs and had a pet friendly area making it easy to walk them. The best part was the comfort of the bed and pillows.

"It was OK"

3
07/07/2016

We stayed here with my son's soccer team as we were attending a soccer tournament. We did not have a choice of hotel. Unfortunately, they hiked the prices due to this event. The hotel wasn't bad, but also wasn't worth what we paid. Overall, it was clean, and comfortable, nothing fancy. Wifi was horrible and useless. Few small things that bugged me like the remote only working for the cable, not for the volume or turning on/off. Staff kept taking our towels even though we hung them as the sign directed us to if we wanted to reuse them (there were 4 of us so we got extra towels but then they would take them and only leave 3). The breakfast was very basic and not very good but free so better than nothing I suppose. Other than that it was a decent place to stay.

"hotel is okay"

3
05/07/2016

Rooms are dark and small. Toilet was loose and housekeeping should have reported it when they cleaned. Breakfast was okay with several options available. Close to the airport for convenience. Staff was more friendly at checkout then at checkin.

"Good Place to stay"

4
02/07/2016

Nice Rooms. The room is nice and a nice TV, the room did have a slight odor but i dont think it is anything that Best Western could have helped. It is small room but it is very functional. Nice bathroom good water pressure for the shower.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Phillip L, We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. We will certainly investigate the slight odor you noticed in your room and have it remedied for the future. We value you as a guest and we are always looking for ways to enhance our guest experience. We do hope that we will have the opportunity to serve you better during your next visit. Sincerely, Melissa Bunderson General Manager

"Great hotel for a stay near the airport"

5
29/06/2016

Best Western Vista Inn exceeded my expectations for an 'airport' hotel, especially for the price. It was a very nice hotel and a great value. I would recommend this hotel for a Boise stay for those traveling by vehicle since it is just off Interstate 84, easy to get to, and very quiet for a place by the airport and main road.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Susan B, Thank you for taking the time to review your stay at our hotel! Our staff enjoys making our guest's experience in Boise the best. We look forward to having you stay with us again! Sincerely, Melissa Bunderson General Manager

"Spacious, clean, and inexpensive, but needs updated and has poor free wifi"

3
28/06/2016

True to Best Western, the room is inexpensive, spacious, and clean. However, the amenities at the hotel are dated. The hotel does not offer an elevator to the second floor, which is alright, if you have no mobility issues, but limits guests with locomotor disabilities to the first floor. We had an interior room, which means it lacked much natural light or outside air due to no windows. Our room's door lock also had a learning curve to open it (I.e. Had to get the "trick" to working the lock from the front desk staff). The staff instructed us that the "trick to the room locks" was to "reset" the door by pulling the handle up, then put the card in and push down with force on the handle until it opens or jiggle it if it doesn't. I don't want a door with a trick lock... Just a lock that reliable opens without hassle. Lastly, the hotel offered free wifi, but it was hard to stay connected and very slow speeds once connected. In retrospect, although I usually prefer Best Western's for their cleanliness and consistent quality for what you pay, we will look elsewhere when back in Boise next time.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Misty_PhD, I would like to extend my appreciation for the time you spent sharing your observations with us. I am truly sorry that you had a less than perfect stay. The points you addressed are very understandable and we appreciate you bringing them to our attention. As you know from our previous email communications, to show our sincerest apologies for the inconvenience we have credited you for half the charges for your stay. We do hope that you will come back and visit us again and if there is anything we can do to assist you with, please do not hesitate to contact us directly. Sincerely, Melissa Bunderson General Manager

"Reasonable Hotel with Poor Internet"

3
24/06/2016

Overall I thought the hotel is a good hotel for the money, especially if you need to stay close to the airport, but if you are a business traveler and expect good high-speed internet availability to do work, it may be disappointing. During my stay the internet was so bad, that I could not even do my email (Microsoft Outlook), as the Outlook client on my PC could not connect reliably to my company's exchange server.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Dear Davesn2n, We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I am truly sorry to hear about the issues you experienced with the internet and have forwarded your comments to our tech support so we can ensure this is resolved appropriately. We value you as a guest and we are always looking for ways to enhance our guest experience. We do hope that we will have the opportunity to serve you better during your next visit. Sincerely, Melissa Bunderson General Manager

"Hotel was nice enough but staff was inconsiderate."

3
22/06/2016

After our room key would not work, my husband ran back and forth to the lobby only to have them give him instructions on jiggling the handle. We called down to let them know it would not work and that we were stuck outside with a sick baby at night and they took over 15 minutes to send someone to let us in our room.

"Average"

3
20/06/2016

I liked that this motel was nice and quiet, although I don't like that my room didn't have any windows looking outside (there was a window that allowed me to see the motel hallway). I also felt like there were some areas that the cleaning service missed. Nothing huge. The refrigerator had stuff in it from the last guest and a few other minor things. Continental breakfast didn't start until 6, although they did have a few snacks available when I headed downstairs at 4:35 am. The room was simple, but comfortable.

"Great "

5
19/06/2016

While our visit was only there to sleep before catching a flight, it was a very quiet and extremely clean hotel. The bathroom was spotless enough that my kids could take a bath. Staff was friendly and efficient. Great selection of television channels. Comfortable beds and lots of extra pillows.

"Great Stop for Travelers"

4
19/06/2016

We recently overnighted at the Vista Inn while vacationing in the West. This is an excellent facility. Our double-queen room was very well-appointed, clean, and welcoming. The complementary breakfast was also excellent. Access to I-84 is very easy. Gas and other services are conveniently nearby. Lots of good restaurants within walking distance.

"Quality I Expected"

5
10/06/2016

By and large, Best Western exhibits high standards in cleanliness and customer service. This hotel lives up to those standards in every way. We had an excellent night's sleep. The large shower head with plentiful water flow enabled an invigorating shower. Breakfast was fresh and warm and the eating area was clean. We enjoyed our two night stay.

"Vista Inn"

5
09/06/2016

Very nice facility. Used pool for grand daughter who is 6 and she just loved it. Room was clean, beds were comfortable. Good value for the price. Have stayed here several times and the experience has always been pleasant.

"Comfortable, clean"

5
08/06/2016

The BW Vista Inn had recently been refurbished. The lobby was beautiful, with comfortable sitting areas with surrounding live plants. The computer was clean, working perfectly and had paper in the printer. I found the very dark brown to medium brown décor in the room overwhelming; a little light touch of light color would have improved the ambiance. Breakfast room was immaculate and food was well prepared and maintained.

"Very comfortable experience - and BEST MOTEL COFFEE EVER!"

5
06/06/2016

Very happy with my motel selection. I usually stay with family when in Boise, but when that option wasn't available, this motel made for a pleasant alternative. The staff were extremely attentive and friendly. The lobby is nicely decorated and the entire building surprisingly quiet given its proximity to the airport. I was impressed with the cleanliness of the breakfast/dining area - nary a spilled drop of milk or waffle batter! And, the BEST COFFEE EVER served at a motel, bar none!!! There was nothing that made me feel more welcome. The only "sub-par" observations were: the carpet, like all motels, was of dubious quality. I wore socks or flip flops when not in the restroom. Secondly, even though it was only a two-story building and the stairs were easier to navigate than most motels, an elevator would have been nice for moving heavy luggage.

"Comfy stay"

5
05/06/2016

The hotel was simple, but clean and comfortable. The receptionist was friendly. We were upgraded to a king room because of our diamond status. The pool looked like fun, but we didn't have time to try it out. The hotel puts out milk and cookies every evening. What a great idea!

"Great Hotel!"

5
31/05/2016

Stay here every time I travel to Boise - my kids love the indoor pool and I enjoy the hot tub. The location can't be beat - so close to the National Interagency Fire Center as well as just a short drive downtown to all the restaurants and parks. Love it!

"A very pleasant hotel, very close to the airport"

4
29/05/2016

The hotel is very pleasant. Our room was quite large and L shaped. It had two queen size beds. The air conditioner was extremely efficient. The bathroom was divided into two parts with the sink area being separate. The room was clean and nicely appointed, with a nice size desk for work.

"Very nice hotel at great value"

5
27/05/2016

The staff is friendly and efficient. There are cookies and mile in the evening and and great full, hot breakfast in the morning. It is close to a nice diner, the Copper Kitchen with a full bar and restaurant. The rooms are clean and beds comfortable. This is a great value.

"last night stay"

5
26/05/2016

Stayed here for our last night on vacation because of it's proximity to the airport. Hotel is very large, they had 2 conventions going on at the time we were there. Our room was next to the hotel lobby, check in desk and we anticipated problems with noise. However, after 9:30 pm, every thing was quiet and we got a good nights rest. The night attendant actually went out of her way to provide an early breakfast for those of us who had early flights--

"Good stay. Hotel dated"

4
24/05/2016

Hotel rooms need electrical outlets to satisfy modern electronic devices (computer, cell phones, etc). Room was clean, quiet and had all the amenities needed. Television worked good, sink area was pretty full with coffee pot and hair dryer. In room coffee was good.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. Thank you for your comments regarding the need for additional electrical outlets - we have been adding lamps to the rooms with outlets in the bases and hope that this helps to remedy the issue. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Awesome Stay !!!"

5
24/05/2016

If you are visiting Boise and want a awesome place to stay, this hotel is one for you. book early as the rooms go fast if you just drop in.I had reserved the king room non-smoking. Upon arrival I have never had a nice leather recliner to watch TV in my room before WOW what a nice surprise. They have friendly and helpful staff, excellent service, very comfortable beds, excellent breakfast and they even have cookies and milk in the evening before bed.Overall this was a great experience, I recommend them highly, I enjoyed my stay and would stay here again.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for your review of your recent stay at our property. We appreciate your feedback regarding the service and amenities you received during your visit with us and are pleased to hear we have made a positive impression with you for the Best Western name! We do our best to make our guests feel at home we certainly hope this came across during your stay. Thank you again for your review. We hope to see you the next time you are in Boise! Melissa Bunderson General Manager

"As always great place to stay"

5
22/05/2016

Always stay here overnight waiting for next am early flight. Clean, comfortable, park and stay accommodations, quick breakfast options, and always friendly and competent service! Inside rooms are a little quieter, outside rooms are closer to the airport noise! You are literally next to the runway so some noise to be expected!

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for your repeat business and thank you for completing a review of your recent stay at our property! Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Review"

3
20/05/2016

We had a pleasant stay over all. Staff was helpful and courteous. Rooms were clean and beds were comfortable to sleep in. The only thing needed is an elevator to be ADA compliant. We are older people for whom hauling bags up the stairs is becoming difficult. We are sure we aren't the only people who could be more comfortable if there was an elevator.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for taking the time to review your recent stay with our property. Your business is very important to us and we value your feedback. I appreciate your comments regarding our lack of elevator and understand this can be a hindrance for some our guests. We do our best to accommodate requests for first floor room locations whenever possible and I apologize if we were unable to do so during your stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Our Stay"

3
19/05/2016

Most of the hotel was outstanding. The staff at the front desk were excellent. The breakfast was very good. The housekeeping was really bad. We stayed 7 days and twice they did not bother to come into the room. Other items were they did not leave coffee, cups or refreshing towels. There was only one day the housekeeping was OK. The housekeeping did not match the rest of the hotel.

"a clean but somewhat noisy room stay"

3
18/05/2016

It's a very clean property and well-kept. I was surprised that the noise in the room next door carried so much. The person next door was making business calls very early in the morning (6:30 or 7) and it was so loud that I could hear every word of his call. Not fun and not secure if you are dealing with confidentiality. There is ambient noise from the common atrium as well. The exercise room and pool are above average in my opinion, and there's a restaurant just across the parking lot which is good too. The breakfast was hearty and offered lots of options. A pretty good stay. No comfy chair in the room, but a good desk area.

"Awesome place to stay"

5
18/05/2016

Excellent service, facility and location. We have always tried to stay here when we bring our high school teams here for tournaments. Security is much appreciated and their effort to run a smooth operation and enforce quiet time.

"Super friendly, GREAT place"

5
17/05/2016

A Best Western Plus and it shows everywhere.... They have done a lot of work to upgrade this older hotel to Plus status and Plus is well deserved. Very nice, quiet accommodations....Tons of nice upgrades to rooms, lobby, and eating area. Outstanding people working for this location !!! Anything that wasn't just so, they took care of with a smile... very easy to get to off the highway and very close to the airport. (no airport noise)... Yes, if you are looking for a nice hotel in which to stay...stay here!!!

"park and fly"

5
14/05/2016

I have used this establishment many times all of which were VG to Excel.. Room was clean, HVAC worked well and QUIET, no odor, shower actually put out a usable amount of water. Was not able to use breakfast, was offered "grab and go" but they served on the plane, the breakfast room was clean as usual and coffee was fresh.

"Hotel stay"

5
12/05/2016

When I travel I always look for a Best Western Hotel because I know they will always have a clean room and comfortable bed and pillows. I do not have to take my own pillow to travel when I know I will stay at a Best Western.

"Boise Idaho Best Western"

5
11/05/2016

We needed a place that was close to the main highway and had room for our work trucks. They took care of all our needs. Very friendly staff. Rooms were very clean and the beds were very comfortable I would stay here again and will on my way back through.

"CLEAN ^_^"

4
06/05/2016

Stayed 2 nights for work was very clean , inner and outer access rooms , hotel front desk staff very nice , also housekeeping helped me find my room which was also nice. Only things I didn't like we're that Marketing / Sales office was right next to the door and neither ladies managed to smile or say hello, the building was older, and barely any parking.

"met expectations"

3
03/05/2016

I keep my expectations around "adequate" when I need a hotel near an airport. This served that purpose. An inside room near the front desk makes me feel safer travelling as a woman alone. Good shuttle AM service to the airport next door and adequate b'fast. Nite time milk and cookies are fu;n.

"Great accommodations before an adventure raft trip"

4
02/05/2016

The hotel is welcoming to visitors going on Owyhee River and other river trips. Rooms are very comfortable, and a full free breakfast, They even will hold luggage for your return from your rafting adventure. A free airport shuttle bus is available to their doorstep. There is a nice indoor swiming pool, too. Two good restaurants adjacent to hotel.

"Buyer"

4
28/04/2016

Wonderful accommodations. I have a service dog. This facility is always welcoming and helpful with providing additional towels to wash off the travel grime. The dog relief station is grassy and kept free of the moss that the dogs are allergic to, plus they equip the station with ample pickup bags to make everything about the stay even more convenient. My traveling companion was locked out trying to find a vending machine for a soda and was made to feel safer when security approached her, asked a few questions, then assisted with the door and the facilities. Thank you Best Western!!

"service with a bunch of kids"

4
25/04/2016

there was kids for some activity and the ones above us stayed up all night bouncing (im going to guess they were jumping from the bed onto the floor), didnt sleep all that well. the agent took 1/2 off of our bill, which was cool! my lil girl loved the pool!

"Convenience and comfort!"

4
15/04/2016

This hotel is so convenient to the airport. Fly in, walk to the hotel, enjoy clean, spacious rooms and helpful staff at a reasonable cost. Then back to the airport and onward. I have stayed here for several business trips and will be back again before long.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property, but more importantly thank you for your repeated patronage at our property! Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received during your visits to our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Looking at the Vista"

5
15/04/2016

The Best Western Vista Inn in Boise is a great hotel. Not only is it easy on easy off the interstate, it is nestled in amoung several drinking and establishments. It's a very modern looking hotel inside and out.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Nice Stay"

4
13/04/2016

The staff was very friendly and the room was decent. Our only problem was in the 3 nights we stayed there our room was only cleaned once. We had to call downstairs for clean towels. We were gone every day for the entire day so there was ample time to clean the room.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for taking the time to write a review of your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate you informing us that your room was not cleaned appropriately during all of the days of your stay. I have reviewed your comments with our Housekeeping Staff to ensure this does not occur again in the future. I sincerely apologize for the inconvenience. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Lovely budget hotel"

5
13/04/2016

Very comfy beds with lots of pillows! The L-shaped layout of the room makes the two queen beds private from each other if you are sharing. Very clean and friendly with more in-room amenities than I usually see in this price range.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Nice stop on the way home"

5
12/04/2016

We stayed just one night on our way home from a family wedding. This was a nice stay. The hotel is lovely and the room was clean, bed was comfy. The breakfast room was larger than I see in many hotel/motels and plenty of choices.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Great place wonderful staff"

5
12/04/2016

Great Value in Boise. Not five star of course but when doing business this is the best value for your money in Boise. The staff is always helpful and it is clean with nice breakfast, pool, business center and fitness room. Plus the staff at Copper Kettle is wonderful and gives discounts if you are staying at the BW.

"Very impressive"

5
12/04/2016

Very nice accomodations, lots of attention to detail here, very pleasant stay. Felt the pet fee was a little high but overall the value was good. Parking was convenient, dog walking facilities were ideal, breakfast was very good & presented well

"Beautiful lobby"

5
10/04/2016

I loved how this hotel's lobby looks different from most. It's a big atrium with plenty of light. The hotel clerk, Josh, was courteous and helpful, especially when the room door stuck! He promised maintenance would fix it at our departure. The location is good--near the airport and right next to a decent restaurant. The breakfast was tasty and typical of Best Western. Beds were comfy and the pillows are so good that I bought two on a prior stay at a BW. Will definitely come back!

"Beautiful lobby"

5
08/04/2016

We only stay at Best Westerns if we have a choice and this hotel did not disappoint. The only problem was an extremely sticky door, but the hotel clerk assured us that it would be repaired asap. Beautiful lobby! Very different from other Best Westerns that we have visited.

"BW Hotel - good hotel, Airport shuttle issue"

4
30/03/2016

The Best Western hotel at Boise, Idaho Airport is a nice place to stay. Our only problem was the airport shuttle didn't show up to pick us up. So make sure you confirm the shuttle is running. Othewise, you'll be getting a taxi. (It is so close that you could actually walk.)

"Great place to stay"

5
29/03/2016

We have used this hotel many time when we have an early flight the next morning and every time we have been very pleased we the staff and the hotel. The staff is great and very helpful in explaining the hotel and what it has to offer and how the airport shuttle works and it schedule.

"Great For Seminars"

4
23/03/2016

Since I live in Boise, I did not have occasion to stay there as a guest. However, I conduct two-day seminars all over the country and when I've conducted a seminar here, I'm extremely impressed with Shirley from Sales/Banquets and how well she takes care of me. First, she always allows me to do my seminar set-up early, which makes the seminar day so much easier for both of us. Then she is right there, making sure I have everything I need exactly when I need it. It is such a comfortable, relaxed atmosphere, warm and friendly but professional and efficient. She made sure the lights in the room were the best they could be for my projector. Then she found a more desirable location for the 8 foot screen so the emergency light that is required to remain on would not wash out what was being projected. I see we have two more seminars scheduled here this year and I'm quite pleased. It will be nice to work with Shirley on a more regular basis.

"Quiet with Nice Conference Rooms"

4
21/03/2016

The hotel offered a quiet and relaxing atmosphere overall with nice conference rooms for our meetings. The rooms are getting a little outdated, but there's plenty of room and you can keep them nice and dark for sleeping in!

"Great value hotel"

4
21/03/2016

We have stayed at this hotel in Boise a few times. It's by the airport but have never noticed the airplanes. The hotel is nice value for the money. There is a hot breakfast with eggs, sausage or bacon, cereal, oatmeal, breads and a waffle maker. We really enjoyed the pool/ hot tub. The pool is actually really warm. Most hotels, the pool is too cold for the kids to enjoy. This pool is very warm and the kids really enjoyed it. The hot tub was nice and hot too. It is also open later til 11pm which was nice. Rooms were clean and up to date. Front desk staff was very friendly and professional. I would stay here again.

"GREAT VALUE"

5
16/03/2016

I was impressed with the location, the price, the service and the actual room! Very convenient place in all aspects of accommodations! Thank you so much! I will be returning to Boise in 3 weeks for another conference and I'm looking forward to staying at the Best Western again at that time! Thank you!

"Great place to stay on the way to anywhere"

5
15/03/2016

Comfortable bed, everything we needed for in-room amenities .Quiet, too. Terrific breakfast, lots of choices to eat light or heavy. Be aware that all rooms (that we saw, anyway)had interior views of the hall. Not built for scenery, but for people traveling through, so wasn't a problem for us. No noise to speak of in the hallways.

"Great stay"

5
07/03/2016

Only reason some of our nights were not at Best Western properties is we were in group travel overseas. Great location near the airport, good food nearby with reasonable prices. Would definitely use in the future.

"Breakfast"

5
03/03/2016

Good quality rooms, not fancy, but the bed was comfortable, shower was better than what I have at home. Breakfast was amazing for a hotel and was also free! Lobby is big and well kept. Just a short drive to great restaurants, Two thumbs up.

"Old dumpy Motel trying to be a Hotel doesn' work"

1
03/03/2016

Outside entrance; dirty; no elevator; bad smell; noise between rooms-planes-and trucks outside charging their refers. I'm not sure what else I can say other than it needs to be advertised as an old motel with no elevator and filthy noisy rooms.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager BEST WESTERN Vista Inn at the Airport

"Had Some Issues"

3
29/02/2016

It's a nice Best Western as Best Western's go. Really nice staff. Clean and cozy. We pretty much live in hotels all-year for business so we think we're pretty good judges. Pulled off the road for just one night... 1. If you have alot of luggage, do NOT get an upstairs room. There are no elevators and no bellman (didn't expect on here...) but almost got my back hauling out stuff upstairs. 2. Their website says OK for Pets. That's why we booked. Get there and there are signs all over the hotel "NO PETS ALLOWED! We have kitty we rescued on the road. The only reason we pulled into this property was that it said "Pet Friendly." It's not. 3. The rooms are nice, but if you book one of the inner rooms, it's a bit like a cave. No windows that open outside for fresh air. The windows open to the lobby. Get a room that has a door to the outside.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate you informing us of the concerns you had during your stay. I do know it can be frustrating that we don't have an elevator, and we do try our best to honor requests for ground floor rooms whenever possible. We also understand that due to the unique layout of our property many of our guests have a strong preference for either interior or exterior facing rooms, which we also do our best to honor whenever possible. I apologize if we were unable to do so during your stay. In regards to our pet friendly policy, I apologize if there was some confusion. We do have a couple of pet friendly rooms, all of which are located on the exterior of the building for ease in taking animals to the grassy area located behind our building. The "No Pets" signs are located on our entrance doors as we do ask that people not bring animals into the public spaces and breakfast area where there may be people with pet allergies. We hope you will come back and see us again soon. We hope you will consider staying with us again in the future. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Middling (at best)"

2
24/02/2016

Wifi was not available in the room -- too many other users were logged on, I was told. The layout was very tight in the room, especially the tiny bathroom. The shower stream was too narrow and strong -- the nozzle could not be adjusted.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent visit to our hotel. Your business is very important to us and we value your feedback. I appreciate you informing us of the issue you experienced. We normally do not have issues with our wi-fi, but due to the large group of kids we had in house that weekend we ended up with an excess of users logged on at the same time. I apologize for the inconvenience. We have since been working with our tech support to address this issue so it does not occur again in the future. I forwarded your comments regarding the shower along to our Maintenance Staff so they may remedy this issue. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Excelllent Hotel."

4
22/02/2016

I have always enjoyed using this hotel. It is clean, staff is professional, price is right. It is located close to the airport and easy access to freeways to any where you need to go. I will definitely use this hotel next time when I stay in Boise.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Perfect for our visit!"

5
18/02/2016

After a 12 hour drive, we were ready for a comfy bed and a good night's sleep! Everything at the BW Vista Inn at the Airport was perfect. Check-in took less than five minutes. Our greeter smiled and was efficient, I felt very welcome. We were given an inside room and the only noise was some clomping from the people upstairs, but even that was not bothersome. The breakfast room was open and they had herbal bedtime tea, which really hit the spot. We ate some grocery store food, watched a little TV and passed out. I normally sleep six hours and worse in a motel, but I woke up seven hours later feeling like new! All of the staff members were friendly and helpful. The breakfast was OK, but we were going downtown for brunch, so really did not eat much. Saw lots of people swimming the night before, seemed like a major attraction for families with kids. Never heard noise of running around, no airplane noise at all. It was great and we will stay again when returning to Boise. I picked due to airport nearby, but really downtown and BSU are easy access.

"Nicest near airport"

5
18/02/2016

very nice . rooms clean and quiet, nice breakfast bar, very good service. Will definitely stay here again. Also a nice feature is their secure parking lot for your car. A shuttle that runs often to get you to the airport on time.

"Best Western Vista Inn"

5
18/02/2016

I was very pleased with our room. My wife and I checked in to the BW Vista because we were having the bathrooms in our house worked on, and had no workable toilets in our home, so we got a motel. The only thing we needed any help with was getting the TV turned on, which required a couple of extra steps not listed on the printed instructions. The young lady at the front desk came to our room and showed us how to get the TV working, and was very prompt and friendly. The shower volume was good, which is one of my pet peeves about hotels/motels. Some of them have showers that dribble rather than flow, but in this case, the volume was excellent. The temperature was also easy to set and adjust, and stayed where it was set. The breakfast selection was very good, the breakfast area was spacious, and the food was cooked well. All in all, it was a very pleasant experience.

"Very enjoyable stay"

5
16/02/2016

We really enjoyed this hotel! We got in later than expected due to many unexpected problems. The night manager was so friendly and helpful. The hotel was very clean and nice. Nice fitness center and warm pool, which my husband and kids loved. Lay out in the room was a little different than we are used too, but still nice. We will definitely stay here again!

"Very nice rooms"

4
14/02/2016

Our stay was very relaxing. The rooms are very clean and supplied with all one needs to feel comfortable for the night. No worries or problems. Breakfast was fresh and enjoyable. The location was great, was by the freeway so not hot to find. Would stay here again.

"Overnight stay"

5
14/02/2016

Very convenient hotel close to Boise airport. Been here a few times now. Rooms are clean and beds are comfy. Very helpful that they put on early breakfast so you can get something before you travel. There is also a free transfer to the airport if you need it.

"Our usual hotel for overnights in Boise"

5
05/02/2016

We stay at this Boise Best western most times we stay overnight in Boise. It is conveniently located off the Interstate near the airport, and its nice, clean rooms are quiet. We ask for a room whose door faces the inner hallway, and that is always nice, since the rooms are warmer and quieter. The breakfast includes a hot meal, and is well stocked, and we like it that service goes until 10 am.

"Love this place"

5
01/02/2016

I love staying here it is so clean and fresh. Staff is always friendely and helpful. The rooms are very clean and cozy, the breakfast is so good, with a lot of options to choose from, food is fresh and good. If I could change anything it would be the comfort of the beds, they are just a little hard.

"Wonderful as Usual"

5
01/02/2016

My family and I always stay at the Best Western Plus Vista Inn when we have to go to the Airport in Boise Idaho. It is always clean and the staff is friendly. They even have little Keurigs in the room, which is great because you can have a great cup of coffee when you get up in the morning without going down to the Breakfast area right away. I highly recommend this motel to anyone.

"Great Night Sleep!!"

5
28/01/2016

Beds were awesome! Very friendly staff. We tote a small dog with us and the pet facilities were good also. Parking was close. Overall I would recommend to anyone traveling. Airport noise was non existent in the rooms.

"It's all in the Details"

3
25/01/2016

Upon arrival we found the bathroom towel rack hanging at a 45 degree angle. My wife found a small mixture of dirt and hair behind the bathroom door as well as a small amount of dirt where clothes are normally hung. Although not the norm for Best Western based on previous stays, our discoveries did leave us wondering about the overall cleanliness of the bedding and other room amenities. As for the food the eggs were watery to the extent we could see water pooling within the folds of the scrambled eggs. Not very appetizing. The hotel staff seemed genuinely apologetic about our concerns and gave us additional membership points for the inconvenience. Barring any future experience similar to what has been described above, I would continue to use Best Western (for now).

"Best Western Vista in Boise is a good choice"

5
21/01/2016

The hotel is well-managed, very clean with nicely appointed rooms. The staff is welcoming and professional. My room was an interior one and very quiet. Highly recommended as of the date of this review.

"Comfort and Convenience"

5
11/01/2016

The Best Western Vista Inn at the Boise, ID, airport has been my favorite motel to stay in when I'm flying in and out of Boise for ski trips to Sun Valley, ID. Not only is it clean and comfortable, but the staff is always friendly and very helpful. And then there's the convenience of being right there at the airport for late arrivals and early departures. I won't stay anywhere else!

"Should have known better"

2
11/01/2016

Read some other reviews, about there being 2 BW right next to one another at this location - picked the 'better' of the two - or so I thought. We had booked a BW just south of Boise, but thought it might be not as close to downtown - we had intended to stay another day and hang out (on a long road trip from Dallas to Seattle). So cancelled that reservation and switched to this place...don't do it. Should have known better to NOT stay by the airport - We travel with a pet - so got a room on the back side of the hotel - TINY room, and very dark. Old carpet. .. right next to airport, noisey a tad, but out back by the dumpsters and staff? parking...smoking area. The beds were comfortable, and the bathrooms were clean. The interior rooms that face an indoor lobby 'greenspace' might be much nicer - this is a 2 star (maybe 1.5) for pets... Also we have been big time BW fans, but have discovered another brand that I will always to go first from now on (especially traveling with pet)

"Awesome location to airport"

4
09/01/2016

We have stayed at this hotel at least 20 times over the past two or three years. Always have had a good experience. Every once in awhile a minor issue but always minor and corrected right away if notified.

"Affordable and Spacious Room"

5
03/01/2016

The room was laid out with the comfortable queen sized beds at opposite corners of the room and the bathroom in between, creating more separation and privacy for family members. The swimming pool was a decent size and plenty of chairs to sit in. The hot tub was very nice and large. The exercise room was equipped with a bike, elliptical, treadmill, weight machine, stair stepper, and exercise mat and exercise ball.

"Family travel"

4
02/01/2016

The stay was one night on travel to see family. Arron who worked the evening of December 31st was extremely professional and helpful. He made our travel route changes and listened to us, making us feel very comfortable. The room had a limited number of electrical outlets, many what didn't work and all were very hard to access.

"Nice time in Boise, ID"

4
31/12/2015

We had a nice stay. The bed were comfortable and clean. The rooms aren't huge but are nice. The breakfast was really good and there is a really good lounge just a few steps away that has really great food and great prices. Overall we had a really good time.

"Good Choice"

4
28/12/2015

I enjoyed our stay at the Vista Inn Best Western. The room was pleasant, the only thing that was a little creepy was there was no window to the outside. The staff was friendly, and the breakfast was great! I enjoyed my stay. The TV Channels sucked, but everything else was nice! I would stay there again, the hotel was easy to find, and just a minute or two from the malls and the rest of Boise. Check out was at 1, so we were unbelievably excited to sleep in! But even then we didn't get out exactly at 1, but they were nice enough to give us a little extra time, even though they had to keep knocking on the door every 10 minutes.

"Family stay"

5
28/12/2015

Stayed one night with my children. Chose this motel because of the closeness to the airport, but we were very impressed with the room, service, and accommodations that we definitely would stay here again regardless of needing to be close to the airport or not. Very pleased with our overall visit.

"Only in an emergency"

2
26/12/2015

The room was small and odd shaped. We had booked a king pet room with our rewards points, but were put in a dbl/dbl without being told. The beds were in opposite corners & the room was small as was the bathroom. The very mini fridge was under the kitchen sink, and no microwave. We had also been given an adjoining room (not requested; not notified), so could hear our 'neighbors' early in the morning. The heater would make the room very stuffy in a matter of minutes, but the room got quite cold without it. We only booked the room to avoid driving in inclement weather. I would not stay here unless it was an emergency.

"Great Choice"

5
21/12/2015

This hotel is super clean and felt very safe for me. I slept like a rock. The other guests looked clean and well behaved and I was always comfortable. Good choice. It is located near the airport and right off the interstate. Easy to find and super quiet.

"Excellent motel for proximity to airport."

4
16/12/2015

Excellent location. Very close to Boise Airport ... 2 minute drive. No overhead plane noise. Very quiet. Rooms were clean, public areas spacious and cheerful and very nice breakfast and dining room. Computer and printer available for printing out plane tickets at no charge.

"Overpriced"

2
10/12/2015

Very over priced for the room. Rooms are dated and small. Looks like it hasn't been updated in years. No elevator or anyone to help with luggage if your room is on the 2nd floor. Ground floor rooms don't have an outside window--just a window that opens into the lobby where people are walking by.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We hope you will consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 208-336-8100. Sincerely, Melissa Bunderson General Manager BEST WESTERN Vista Inn at the Airport

"Very nice!"

5
30/11/2015

I used to live in Boise for a few years. So when I traveled back to be with friends and family for Thanksgiving I already knew where I was going to stay. Not only does it share a parking lot with a good restaurant, but there is a Denny's across the street. One block from the airport and 8 minutes from downtown. Not only is it a great location but the hotel is one of the nicest in the area and one of the cheapest. I travel probably 20% out of the year so reviewing hotels are important for me. I'll just sum it up by saying very nice rooms, awesome breakfast, friendly staff, great location and great price.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Excellent, comfortable, great breakfast"

5
27/11/2015

Best airport hotel we've ever stayed in. Clean lobby and room, nicely decorated, friendly staff, very comfortable beds, especially the pillows. Complementary breakfast includes nearly everything you could want. Long term parking at very reasonable rates for those who need to stay overnight & fly out, or who are flying in and need to stay the night before continuing on. Shuttle to airport provided. (Didn't use that service, so don't know if it's free or not). Overall, this hotel gets 5 stars from us!

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the service you received while visiting our hotel. We hope you will come back and see us again soon! Thank you, Melissa Bunderson General Manager

"Travelocity value"

2
23/11/2015

anytime a reservation is booked through a third party, the hotels give you the worse rooms. They gave me the handicap room, outside in the middle of November in Boise. They had two shower seats in the bathroom, two locks on the door, the tv turned off after an hour- tv would not turn by remote- had to 1960 it and get out of bed to turn it on.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for taking the time to review our property. Your business is very important to us and we value your feedback. I apologize that we did not exceed your expectations and appreciate you informing us of the issues you experienced. Our Maintenance Staff has reviewed your comments and fixed the problem with the TV. I am sorry that the room booked on Travelocity was not to your liking - we will note in your file that you prefer not to have this room type again the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Great room"

5
21/11/2015

I have stayed here a few times and like the location which is just off the freeway. If you can get a room that has an inside entrance. You will enter from the inside of the building and will not have to travel as far to breakfast which is better than most hotel breakfast's.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for taking the time to review our property after your recent stay. We are pleased to hear you enjoyed our hotel and the services we offer. We appreciate your feedback regarding our complimentary breakfast. We hope you will visit us again the next time you are in Boise! Thank you, Melissa Bunderson General Manager

"Best western at the airport"

4
18/11/2015

We loved this hotel! Nice breakfast with a variety so you didn't have to eat the same thing each day. We had a fan in our room that had some issues which made it hard to sleep. But overall a very pleasant stay!

"EXCELLENT!!"

5
16/11/2015

Very nice place, with indoor pool and GOOD, PROPER HEAT! Nice, caring staff. Nice, decent breakfast. Location GREAT - one block away from MAJOR interstate, but still a quiet place to be! PO within a block. VERY NICE restaurant in same parking lot, and DENNY's across street!

"Affordable but lacking"

3
15/11/2015

Decent price for the room but the quality was lacking. Bed was terrible and none of us slept well. Breakfast was included and had a great variety but didn't taste well. Hotel looked nice and was kept up.

"Comfortable and convenient"

5
02/11/2015

This hotel is located conveniently near the airport and yet it is off the highway enough that you do not experience road noise. I enjoyed the comfort of the lobby. As a woman, I was happy for an indoor room, which opened directly into the downstairs lobby. It was quiet and I felt safe. It was the closest I have come in a motel to feeling like I was staying in a hotel or inn. I enjoyed the nicely decorated lobby, where I used their computer/printer. I was only here one night, so I did not use the other facilities.

"Nice Hotel But Hard to Identify"

4
02/11/2015

We were pleased with this hotel, updated, comfortable, close to Interstate Hwy, great restaurant (Kopper Kitchen) across the parking lot. The problem was there are 2 Best Western Hotels, across the street from each other. When you enter the driveway for the Vista Inn....its hard to identify exactly which building is the hotel and where the main entrance is. Just take a good look at the website picture, that will help. We entered by a side door, and then the lobby is huge, long and no signs directing you towards the check in desk, it was quite frustrating. When I finally found it (I wondered around abit...I was really tired after an 11 hour drive that day), the check in employee was not very friendly or sympathetic to my complaint about how comfusing the building/lobby was. But it was so nice to walk across the parking lot and have a lovely meal at the Kopper Kitchen. We will go back to this hotel because of the restuarant.The check-out employee was very friendly and helpful, this redeemed the earlier experience.

"Clean and comfortable"

4
27/10/2015

Good hotel next to interstate making it easy to find and getting to other parts of the city easy. No microwave in the room was a slight inconvenience. The Staff are great and the breakfast is pretty good.

"Very umcomfortable beds & pillows"

2
25/10/2015

I would not stay at this hotel again as the beds and pillows were terrible to sleep on as well as the AC was not working properly. Not a comfortable nights sleep. The beds should be a little better quality and the pillows were very flat and cheap.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Your business is very important to us and we value your feedback. I am sorry we were unable to meet your expectations with our mattresses and pillows. We do our best to provide all of your guests with a comfortable night's sleep by having Serta pillow top mattresses and two types of pillows on each bed to offer our guests options to meet their individual preferences. Again, I apologize that these were not to your liking. We do hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Room reeked of smoke, dirty"

2
23/10/2015

Thick cobwebs in the smoke-reeking room, very poor value for the price. This is what I'd expect for half the price paid ($97/night). When we arrived the stench of snake was overwhelming, so I went to open the window to air out the room. My eyes were burning. The windowsill and frame were covered in cobwebs, and the screen bent so insects and spiders could easily get in. The front desk clerk was not very pleasant during check in, either. The inside rooms seemed nicer but we're all full.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. At Best Western we strive every day to provide a superior customer experienceand I am sorry we weren't able to do that for you. I can assure you these types of issues are not normal within our hotel and apologize for the inconvenience. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We appreciate you informing us of these issues - our Housekeeping Staff has taken care of them and will ensure this does not occur again. I have also reviewed your comments with our front desk staff to make sure they are providing great customer service at all times. Again, I apologize for the inconvenience. We do hope you will consider staying with us again so that we can have another chance to provide you with superior service. If I can be of further assistance you can reach me directly at 208-336-8100. Sincerely, Melissa Bunderson General Manager

"Clean & Comfortable"

5
21/10/2015

The BW Vista Inn at the Boise Airport is a clean well managed and well kept hotel. The beds are very good the interior courtyard makes for a nice place to walk or have a drink in the morning. The pool and exercise room are a nice size and in good working order.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for your review regarding your recent stay at our property. We are glad to hear our property metyour expectations and appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-336-8100. Sincerely, Melissa Bunderson General Manager BEST WESTERN Vista Inn at the Airport

"Clean and comfortable!"

4
20/10/2015

My family and I were driving from Colorado to BC and used this hotel as one of our stops along the way. It is right by the airport, and I was a bit worried that we would hear planes, but we heard absolutely nothing from inside our room. The hotel is very clean and they make great use of the space in their rooms (we had an L shaped room with 2 double beds). The rooms all face an inner courtyard, so no windows that face the outside. We didn't visit the pool this time, but from the photos I saw it looked great! The breakfast in the morning is your typical continental breakfast fare, but it filled the tummy, and I was impressed that their orange juice seemed like the real thing as opposed to the "orange drink" that you normally get at hotels ;) One thing to be aware, there is no elevator, so if you are handicapped or if you have a lot of luggage, keep in mind that you will want to ask for a room on the first floor.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"Boise quick stop"

5
20/10/2015

We stopped here on the way to Seattle, very easy to find, close to a gas station. Friendly staff. Clean hotel. Kids loved the pool. Breakfast was great. The price was super affordable for a one night stay. We would stay here again.

"Very comfortable hotel convenient to airport and interstate"

5
19/10/2015

After crossing the entire U.S. by car and returning home, this hotel was my last place to stay on the trip. Most of the other stops I wanted quiet, clean, comfortable bed, and a shower. This night, however, I wanted a bit higher level and didn't have to pay much more to far exceed my expectations. The best price on TripAdvisor was for a 2 - queen bed room. It was an L-shaped room and not at all crowded. The hotel has interior rooms facing an open central area as well as outdoor accessible rooms with parking facing doors. I was in an inside room. There is no elevator so take that into consideration when booking. My room was very quiet, the bed extremely comfortable, all linens were top quality, and plenty of toiletries were available. The bathroom was comfortably sized with upgraded fixtures, sink and counter, and a lovely granite shower. A small refrigerator, coffee maker, iron and ironing board, large TV with multiple cable channels were provided. As for quiet, the a/c was not the loud window unit present in most similar properties, but central air type which was so much quieter and easily adjusted. At the rear of the hotel, there is a very nice pool and fitness area. The breakfast was above average and includes more items than listed on the hotel website. In addition to the standard cereal, pastries, bagels, bread, fruit, juice, coffee and tea, waffles, yogurt and breakfast burritos advertised, there were also very moist and tasty scrambled eggs and bacon. The young lady servicing the buffet kept everything replenished and clean. The only drawback for me, as a single traveler, was finding a place to sit. There is only one small table and about 6 large tables which were completely taken over by some very, very large families with lots of children. I suggested to the desk clerk upon checkout that they might consider placing some more small tables in the huge middle area of the hotel. This hotel is less than a block from the airport (but extremely quiet), less than a block from I84, one exit from a very large outlet mall, and has two decent restaurants within walking distance. Denny's is across the street and Kopper Pub and Grill is on the hotel property and offers 15% discount to hotel guests. For a hotel not in the "5 star luxury hotel class" this is an exceptional place to stay.

"Clean and Restful"

5
17/10/2015

The room was large and clean. The breakfast was good. Everything was clean and quiet. The bed was comfortable. The hotel is immediately near the airport but there was no airport noise in the room. The interior hallway had tables and seating for people to rest and converse out of the room. Very safe!

"Very good place in Boise near Interstate"

4
17/10/2015

We stayed here on the first night of a four-day trip and found the property an excellent place to stay. We were traveling with our pet dog and had a convenient room with outside access. The staff was extremely good. Definitely a place we'd stay again.

"Nice hotel at a very good price"

3
14/10/2015

Easy access from the Interstate with a couple of restaurants close by. Friendly greeting upon arrival and easy check in. Helpful suggestions on where to park for easier access to our room. There are NO elevators in this hotel so be sure to notify the staff when booking to obtain a ground floor room if you have difficulty with carrying your self or bags up the stairs. Plenty of parking and all the exterior doors are card access for security. The even numbered rooms were inside with a window facing the atrium, none to the outside. This makes for a very quiet room but a little strange. The odd numbered rooms were all on the outside with windows facing the outside. There was a decent breakfast available from 0600-0900. The usual reconstituted scrambled eggs, thin bacon, waffles, cold cereals, single serving oatmeal and fruit. The yogurt all had the artificial sweeteners so to us they leave a nasty taste in our mouth so we avoid them. There was coffee and tea available at all times. Overall a good stay.

"Average"

3
12/10/2015

This is a convenient hotel for travel because it is right next to the airport. Good parking. I thought the hotel staff could have been a little more upbeat and friendly, welcoming. The rooms were nice, the hotel looks a little from the 80's, maybe time for some upgrades but for the most part, it's in good condition. The only thing that grossed me out was that there was the last person who stayed in my rooms leftovers in the refrigerator, so that wasn't pleasant to find. They need to do a better job checking that, who knows how long it had been in there. Very quiet hotel.

"Not Noisy!"

4
11/10/2015

Being adjacent to the airport you would have expected it to be noisy, but it is not, even though you can almost touch parked aircraft, we heard absolutely nothing. The hoel is larger than first impressions give and is light and very well maintained throughout. Reception was reasonable, but for the second time only in our travels insisted on taking photo-copies of passports. The massive hall way seems a wasted space, very pleasant but not used for anything.The room was in very good order with all the usual amenities This is not the most convenient hotel if you intend to spend some time in Boise, but is more than adequate if you are passing through. A decent restaurant on site is a big plus.

"Great hotel"

4
06/10/2015

I stayed here one night during a business trip. I was apprehensive because I'm typically not a fan of Best Western, and when I pulled up I was disappointed to see rooms that opened to the parking lot, like a motel. I wanted to go in and see if I could cancel my reservation, but when I walked in the lobby, I could see straight down a long hallway that had rooms with their doors open on the inside, like a hotel. So, I decided to give it a shot and asked for a room on the inside. I ended up being very happy with my stay because the hotel and rooms were very nice, comfortable, and clean and I had a great night's sleep. Breakfast in the morning was very good as well. There were also fresh baked cookies in the evening. The hotel is literally right next to the airport, so it's a great location if you're travelling. And I didn't hear any loud planes taking off while I was staying there.

"Convenient to airport"

4
05/10/2015

Very good location for access to the Boise airport and the rest of southwestern Idaho. Clean and comfortable and included a refrigerator, which came in handy. Some of the rooms are inside nearby restaurant was a little disconcerting.

"Bring your bathing suit."

5
02/10/2015

Large, clean and comfortable room. One of those more channels of entertainment than you have time for. Very friendly, helpful and professional staff. Typical breakfast fare, good selection and filling. But ... the real feature is the large indoor swimming pool and the nice workout room. Dinner was great at the restaurant right in front of the hotel. Next time I am coming through Boise this is the place I will stay

"Was a good stay"

4
26/09/2015

We were so tired when we arrived we were kind of out of it. The staff was very pleasant and they processed us in very quickly. including a requested room change to the ground floor and we slept well. Morning breakfast was very good, in fact we even took a banana each for a later snack which was good. The checkout was fast and pleasant.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing a review of your recent stay at our property. Your feedback is very much appreciated and we are happy to hear that you were pleased with the amenities offered and the service you received while visiting our hotel. We hope you will come back and see us again soon! Sincerely, Melissa Bunderson General Manager

"UHG!"

2
20/09/2015

Noise, Terrible bed. Great location if you need to be close to the airport. I won't stay here again. The Northwest Lodge is a Bestwestern and it is just across town and they are terrific. We will stay there from now on.

bwvista, General Manager at BEST WESTERN Vista Inn At The Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. At the Best Western Vista Inn we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. As you know from our previous emails we did credit back the full amount of Best Western Rewards Points used to pay for your room when we learned of your dissatisfaction. We do hope this helped to remedy the situation for you and again we apologize you were unhappy with your stay. We hope you will consider staying with us again in the future. Sincerely, Melissa Bunderson General Manager