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Best Western Williams Lake Hotel, William's Lake

4.0/5  - basé sur 391 notations.
1850 Broadway Avenue S, V2G 5G8, William's Lake, Canada - Voir l'itinéraire
Best Western Williams Lake Hotel - Façade Best Western Williams Lake Hotel est idéalement situé dans le centre de William's Lake. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

L'hôtel de Williams Lake a été élu le meilleur de la ville sur de nombreux sites Web et tous nos clients approuvent. Cet hôtel Best Western Williams Lake a été construit en 2012 et constitue un centre d'intérêt dans la région. Les clients affluent au Williams Lake (Colombie Britannique) pour pêcher et profiter du grand air. Tous les hôtels de la région de Cariboo ne sont pas identiques. Si vous cherchez le meilleur hôtel de Williams Lake, vous l'avez trouvé. La piscine spacieuse, le bain bouillonnant, la salle d'entraînement et le couloir d'intérieur ne sont qu'un échantillon des nombreux équipements luxueux Les touristes venus de Highway Alaska s'arrêtent ici pour retrouver un environnement familier et se faire plaisir. Notre petit déjeuner continental de luxe gratuit est seulement la partie émergée de l'iceberg. Tous les jours, les clients sont accueillis avec un généreux petit déjeuner. Les assiettes de gaufres chaudes, les céréales, le yaourt, les fruits frais, les pâtisseries et le café 100 % arabica et les jus de fruits frais sont toujours à disposition. Notre hôtel de Williams Lake est une halte entre les villes, et s'adonner aux plaisirs du petit déjeuner est de rigueur. Le Festival de Cowboy et les tournois de hockey attirent également les foules à l'hôtel de Williams Lake. Notre personnel amical, nos chambres propres et l'excellente qualité de notre connexion Internet et des services téléphoniques sont des critères pour lesquels nous sommes connus des clients. Réception et ascenseur de belle conception, de même que la conception exceptionnelle de votre chambre spacieuse. Nous sommes ravis d'accueillir des voyageurs d'affaires en ville avec BC Tel, Shaw Cable, C. H. et BC Gas. L'hôtel de Williams Lake est loin des autres hôtels Best Western de Vancouver. Il constitue une halte militaire appréciée et un endroit chaleureux pour les voyageurs d'affaires. Nulle part ailleurs en ville vous trouverez nos types d'équipements. Cet hôtel de Williams Lake est très prisé en ville, mais ne vous laissez pas impressionner par notre popularité. Ce n'est pas parce que notre hôtel est le plus récent que vous serez dérangés. Nos chambres sont calmes et agréablement aménagées, notre personnel dédié garantit à chaque client un séjour fantastique et reposant. Réservez votre chambre au Best Western Williams Lake et soyez prêts pour la détente ! Passez un excellent séjour !

Best Western

Williams Lake Hotel

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 391 voyageurs
Note attribuée
Excellent
188
Très bon
136
Moyen
41
Médiocre
18
Horrible
8
CONSULTEZ LES AVIS POUR
En couple En couple
88
En famille En famille
109
Escapade entre amis Escapade entre amis
20
Professionnel Professionnel
133
Voyage solo Voyage solo
26
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Trip to visit Family"

4
09/10/2018

Very nice hotel, it was conveniently located for us. Liked the fact that there was a really good restaurant next to hotel, The Laughing Loon Pub, good food, great staff. We enjoyed our stay and would pick this hotel again.

"Clean and pleasant"

4
30/09/2018

I have stayed here for business travel. It is clean, quite new, helpful staff. There is no restaurant in the building but the pub next door is decent. You need a car to get anywhere - it's not right in town, but that is a plus in some ways (very quiet).

"Great Room, Amazing Breakfast"

5
27/09/2018

I always choose Best Western, they are clean and have the best breakfast included. I had the jacuzzi room and planned a romantic evening, but forgot candles...the lighting had several options and I was able to make it perfect.

"Newer upper mid-range hotel"

5
25/09/2018

Located on Highway 97 on the south side of Williams Lake. This is one of the more upscale Best Western properties I have encountered. Rooms vary in size. The roomI had was average size, with a very small bath. Window opens; climate control with digital controls draws air from outside. Windows are double pane which dampen, but don't eliminate traffic noise from the adjacent highway. Suggest even numbered rooms which do not face the highway as possibly having less traffic noise. Otherwise, the hotel is quiet. Room has good lighting, refrigerator & microwave, ample electrical outlets and an enclosed closet. Upper mid-range decor in excellent condition. Breakfast included with the room rate. Front desk staff was driendly and efficient. There is a restaurant 1/2 block north.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for staying with us. We appreciate your real feed back. Looking forward to see you here again. Best Regards.

"Amazing, informative, knowledgeable and respectful"

1
23/09/2018

Nice to have a comfortable bed for a change, instead of feeling like you are sleeping on your kitchen table!! Breakfast had some selection even, hot food which was nice on the awfully cool rainy day. Like the muffins and fresh fruit was a great addition. Rooms so clean, and well prepared. Front desk staff re a joy to talk with, love their smiles.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
We highly appreciate your wonderful review. Thank you so much for staying with us and look forward to seeing you here again for better experience. Warm Regards!

"Thank you!"

5
16/09/2018

We have stayed here before, but this time Williams lke hotels are full, I arrived to the best western in hopes of getting a rooom for a couple of nights, they kindly squeezed us in, it was very much appreciated. Rooms are clean, and staff again were great

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much. We appreciate your feed back. Hoping to see you here again. Best Regards.

"Clean and comfortable "

4
05/09/2018

I've stayed here numerous times. Always a comfortable bed and stay. The manager Satwant is always friendly and will try to accommodate. Nice clean rooms. Ask for a room facing the back and it'll avoid any traffic noise entirely. Good included breakfast with upscale eggs and hashbrown dishes. Good fitness area. Very good place too stay.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your great review. Our guests are important to us. Looking forward to see you here again. Best Regards!

"My family's stay in BW Wlliams Lake"

2
18/08/2018

My family and I stayed at this Best Western in August 2018. Our stay was less than stellar. My father is a regular customer of Best Western's with his company and he used points he had accumulated over 10 years of business travel to book two nights of stay at this hotel. Not only did the staff try to then charge my Dad's American Express, they also argued with him about it. There were a couple other problems that made clear the hotel is not proffesional or doesn't care about non-business travel. Would not stay again nor would I ever recommend to anyone.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your real feed-back. And I highly apologies for that happening. We will discuss this matter with our staff. Please give us another chance to serve you better. I will try my best to give best service. Kind regards.

"Hard beds"

3
13/08/2018

Beds were very hard and high up. Breakfast was lacking and pool was green. No a/c in hallways etc. Felt like entire common area could use a good clean. Did not have a bedside table in each side of bed

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
thank you so much for your real feedback. My apology as your stay wasn't pleasant here. Please give us another chance, we will try our best to make your next stay enjoyable. Warm Regards!

"Nice and clean"

4
16/07/2018

Very friendly staff, everyone we encountered was helpful and professional. Smooth check-in/check-out, no problems at all. Wife enjoyed the pool and hot tub (open 0900-2200), both were just the right temperature according to her. Very good breakfast (from 0700-1000), really a lot of hot options and something for everyone including real orange juice. The room...great to have a microwave and fridge, also the extra sink outside the washroom (which supplied shampoo AND conditioner, not 'all-in-one'). A/C worked well and it was a hot day, no problems with the wi-fi and beds were really comfortable with 4 pillows each! Lots of TV channels including some from Kamloops, PG and Vancouver as well (so I got my 'local' news fix). Location, now this depends on what you are in town for. Williams Lake is not large so driving, this isn't an issue at all. If you want to park and walk, it's a stretch to hit the center of town, the mall, etc. but right next door is a pub and private liquor store (both close early so check the hours). Also a small casino and restaurant within 5 minutes and the awesome visitor's center. The only downside if there is one, you can stay close by for less but then again those properties aren't rated as high on this site so...and, some don't include the breakfast which really can add up, even at fast food joints.

"2 Star property"

2
12/07/2018

The room was clean and well stocked. The breakfast is 2 star quality, pretty nuc( sucks. The pool is to small for lengths, and the staff couldn't show me where the timer for the whirlpool was. I eventually found it, way far away. But the room was good.

"Make sure your clothing is always on."

3
09/07/2018

Overall a nice place. Friendly staff. Just make sure you are fully dressed at all times as they do not knock and if you have a room that also has a back door, they will use it and walk right in. No apologies, no compensation... The pool is not great, very cold.

"Huge rooms! Really clean and comfy beds!"

5
06/07/2018

I regularly visit Williams Lake and was here for the Stampede this year. This hotel is by far the nicest one in Williams Lake. The staff are great (especially the manager) and the breakfast is amazing! Eggs, sausages, hash browns and all the continental pieces like cereals, muffins, yoghurts etc. Great hotel. Great staff. Highly recommend it!

"Nice stay"

4
25/06/2018

Nice, clean hotel with a nice room, comfy beds and a kitchenette. Very welcoming receptionist (Shabnam) told us that firefighters stayed here while William Lake was evacuated due to wildfires! This fact itself added more value to this hotel. Also free laundry facility was a big plus as most of the hotels only offer coin operated washers.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your great review. Our guests satisfaction is most important to us. Looking forward to see you next time. Warm Regards!

"Perfect stay!"

5
22/06/2018

We stayed here June 14-17 while attending a wedding in Williams Lake. We were 4 adults and stayed in the family suite. Upon check in, there was a bit of a glitch with the room, but the manager, Satwant, fixed the problem right away. We had the family suite with 2 double beds, a bathroom and kitchen area and a separate room with a king bed and another bathroom. The room was spacious and spotlessly clean. The included breakfast was one of the better ones we have had with lots of choices, including scrambled eggs, sausages and a waffle maker. The staff were friendly and went out of their way to say "hi". There was also a pool, which we didn't have time to use, and a gym. We would definitely stay here again and recommend this hotel to anyone staying in the Williams Lake area

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your great review. Looking forward to see you here again. Best regards.

"Very good experience"

4
19/06/2018

This hotel is situated right off Hwy 16 and it is visible as you approach Williams Lake from the south. We stayed here twice - once on the way up to Houston BC and once again 3 nights later on the way back to Vancouver. First impressions were that the hotel was new and very clean. The staff were courteous and very helpful. We arrived around 5:30 pm as we had to take a detour through 70 Mile House due to an accident that closed the highway. We had booked a king room for both stays and ended up with the same room both times. The room was huge. A lot bigger than expected. It faced the highway and you could just glimpse the lake between the trees. Traffic noise was not an issue as the AC unit muffled any noise. The room itself was clean. The sheets and pillows were clean and pillow top mattress was exceptional - almost as comfortable as our mattress at home. The washroom was also clean and the towels were of a good quality. However the one feature of this hotel was the breakfast! They served waffles, fresh fruit, fresh bread and buns, scrambled eggs, sausages, yogurt...the list goes on. Absolutely amazing! We have stayed at quite a few Best Westerns and without doubt this was the Best. Would absolutelt recommend this hotel.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Highly appreciate your wonderful feed back. Our guests and their reviews are most important to us. Thank you so much and look forward to see you here again. Warm regards.

"Comfortable and clean"

3
17/06/2018

Stayed for two nights and found the check-in and check-out easy. The room was clean and had good amount of space. There was a mini fridge for anything you want to keep cool and a bar sink that makes it easier to fill up iron than in bathroom sink... Even though room was on highway side, the traffic was not a problem as it seemed well insulated for noise. The breakfast had a very good selection beyond the obligatory waffle maker. Fresh fruit, yogurt, and various cereals, along with breads and muffins, etc.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much. We appreciate your great feed back. best regards.

"Good place too stay"

4
30/05/2018

Convenient off the highway as you come into town. Not allot of traffic noise. Nice fitness area. Clean comfortable rooms. Internet a little slow. Staff are excellent. Included breakfast a little lacking compared to previous visits. They always had something more than the other bw properties with breakfast but now it's just the standard fare. Good place too stay.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your feed back. Surely, We will work on breakfast. Hope, We will see you here again. Warm Regards. Satwant.

"Visit to Williams Lake to attend a celebration of life"

4
21/05/2018

Hotel was east to find, away from pubs and downtown.. noise from highway traffic on the highway side of hotel was heard when the windows were open. Suites are not available on the other side of the hotel. Pool was not operational. Breakfast was good and available by 7 a.m. Good, accessible parking

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your feed back. Our guests are important for us. I hope, you will give us another chance to serve you better. Warm Regards.

"A second home"

4
14/05/2018

I stay here whenever I'm in the area traveling. Rooms are clean and comfortable. They have a reasonable complimentary breakfast. This stay unfortunately I was given a room on the bottom floor right beside the dining room. There was quite a bit of noise coming from the dining room and breakfast preparation area. Cell reception in the north facing room I was in was temperamental. I guess this was the tradeoff of having my room face the highway. In the past I haven't found any of the south facing room noisy. A little disappointing but it won't stop me from visiting again.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Jerry, My big apology, if your stay wasn't pleasant. Our guests are most important to us. Next time, Please give me call, I will reserve your room on top floor with nice room. I hope, We will see your here soon. Best Regards.

"Old buddies get together"

4
13/05/2018

A good hotel to visit when travelling in the area. Room was well appointed and you can never doubt the comfort of a BW bed. Breakfast had a good variety of items and the room was well laid out . Reception area a big plus, sitting area away from front desk and you could relax while you wait in a nice open area.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi John, Thank you so much for your wonderful review. Looking forward to see you again. Regards.

"Business stay"

5
24/04/2018

Comfortable and clean. Hotel seems fairly new. Good nights sleep and excellent breakfast. Opened breakfast early for us so we could get to work. Would definitely stay here again when we are in Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Ralph, Thank you so much. Highly appreciate your review. Hope, We will see you here again. Best Regards.

"Nice hotel for family"

4
19/04/2018

I quite enjoy stopping in Williams Lake at the hotel. They have a nice pool and hottub and their breakfast is good as well. We always stop here on our way through which is once a year. The rooms are clean and the beds are comfortable. We had an extra child with us so we got the family room this time and we were very happy that it had a king bed and two queen beds. The price was reasonable as well for this room. The kids always enjoy going to the pool. The staff are friendly and we had express checkout which was nice.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Kevin, So glad to know that you enjoyed your stay here. Our guests are very valuable to us. Hope, we will see you here again. Best Regards!

"Williams Lake Best Western"

5
14/04/2018

Nice hotel nestled next to the lake ,the rooms are spacious and well kept with all the necessities you may have forgotten. The service was great and the express check out is a breeze. The best part of this Hotel is the free breakfast yummy and fresh .Don't forget your swim trunks and have a swim or a relaxing soak in the hot tub!!!!!!!!!!

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Ian, Thank you so much for your great review. Looking forward to see you again. Best Regards.

"Great if traveling with pets"

5
10/04/2018

Great outside access from room if traveling with pets, very helpfull and accommodating staff. Great amenities close by if needed. Plenty of parking if towing a trailer, space to walk animals if needed.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi James, Thank you so much for your great review. Looking forward to see you here again. Warm Regards.

"Favorite Hotel in Williams Lake"

5
07/04/2018

Generally this is my family and I's go to hotel when we are passing through Williams Lake, the last time we stayed at a different hotel just to try and it only validated for us why we choose the Best Western. It is clean, the breakfast is nice and the staff is friendly. We well certainly be staying here again our next trip through W.L.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Tanza, We appreciate your wonderful feedback. Looking forward to see you next time. Best Regards.

"Conference "

5
30/03/2018

I attended BW for business and had a large group of people to accommodate. Management and staff were able to shuffle around some rooms to accomadate unexpected guests joining the conference which was greatly appreciated. My room was clean, bed was comfortable and breakfast was included, very convenient for my busy schedule. I appreciate that management was able to respond to my inquiry in a timely manner. It's a nice hotel and I would return when in the community.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your great review. Looking forward to see you next time. Best Regards, Satwant.

"Best Bet in Williams Lake"

4
28/03/2018

This is a small town with small town hotels. There are many and I have stayed in most. Best Western is your best bet as newer, cleaner and friendlier than the others. The rooms are fine, suites are better and worth the extra money.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your wonderful review. Looking forward to see you here again. Warm Regards, Satwant.

"Sparkling clean!"

5
23/03/2018

Just had another exceptionally lovely stay at this property. The staff were as warm and welcoming as ever and the attention to detail in terms of client comfort and cleanliness of the room was outstanding. After a long day on the road it's nice to arrive to a place that leaves you knowing what to expect each and every time. I would recommend room 103 to anyone wanting a quiet room yet close to check out and the breakfast room. There was a large gathering in the breakfast area last night when I walked by, but 103 was super quiet even though it was just down the hall. Thank you so much to the management of this property for maintaining such high standards. I look forward to the next time I'm passing through and need a nights accommodation.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, We apreciate your great feedback. Hoping, We will see you here again. Best Regards. Satwant

"IF YOU BOOK A ROOM AT THIS HOTEL - YOU WILL NOT BE DISAPPOINTED"

5
03/03/2018

I have seen this hotel many times whilst driving by but never stayed there until now. Well I am sorry to say what was I thinking about not staying at this little gem. Right from the getgo this hotel ticked all the boxes I look for when I stay at a hotel 1. Great Room, very clean and quiet, excellent bathroom again, very clean - the breakfast bar was a notch above some of the better ones that I have had at other hotels, lots of tables, and very good choices of food especially for a breakfast included in your nightly stay. The staff are exceptional very friendly & accommodating check-on was very fast and efficient WIFI was perfect. Even though the hotel is right beside the highway it is very quiet it is easy to find as you come into the city, I like that because I hate trying to find hotels that are hidden, parking is perfect and there is a very cool Pub just 200' away.... All in all, I will be staying at this hotel again (and again)

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for your most wonderful review and we look forward to your future stays at our Hotel

"Amazing!! Don't stay anywhere else. "

5
22/02/2018

We loved this hotel. The staff is incredibly nice and helpful, the rooms are beautiful and well stocked and the parking lot is huge. The information in the room included a list of places to get food and how much the delivery prices were. They had pots and pans, a microwave and toaster along with an almost full sized stove and fridge. We will not stay anywhere else in Williams Lake again. I would (and will) recommend this hotel to anyone staying in Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Amanda, Thank you so much for your beautiful review. Looking forward to see you next stay. Satwant

"Well appointed rooms. All the amenities you would want."

5
15/02/2018

The Front Desk Staff are polite friendly and very helpful. The housekeeping and janitorial staff do an excellent job of keeping the hotel spotless. Even the manager will pick up a mop to keep the lobby clean. Everybody seems to work together to give clientele the ultimate stay. If this hotel was in Vancouver we'd be paying up to $300. a night.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Louisa, Thank you so much for your wonderful review. It is our pleasure to make your stay happy. Looking forward to see you next time. Best Regards.

"Very nice staff"

5
22/01/2018

I like the Best Western in Williams Lake, I have stayed there a few times. I have a lot of allergies and I find the place to be clean and well kept so I am comfortable there. The staff are very professional and friendly but what I noticed most is that they are very kind.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your review. Our guests are very important to us. I hope, we will see you here again. Warm Regards.

"The best place to stay in Williams Lake"

5
13/12/2017

I like everything about this hotel. The ladies that work at the front desk make a point of making your stay comfortable. Very nice rooms, quiet throughout, along with a great breakfast! I have stayed at this hotel at least 10 times and it has never let me down!

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Dear N Dennis, Thank you so much for your beautiful review. Looking forward to see you next time. Best Regards.

"Best Western Williams Lake"

4
11/12/2017

A relatively new facility with all the amenities one can expect from a hotel of the 21st century. The rooms are clean, sheets are crisp, the staff is professional and friendly. The breakfast is good and beats that of other hotels in the area. The carpet in the staircase to the upper floors needs replacing, but other than that it's a good value for the price.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Dear Stefans, We appreciate your feed back. Thank you so much for your valuable review. Looking forward to see you next time. Kind Regards.

"Nice stay"

4
09/12/2017

We stayed for 2 nights at the hotel on a business trip in November. Once we got there, we realized that it was the same hotel that we had stayed at on a business trip several years ago and which we had found to be a good stay. The hotel is very nice and clean, the rooms are clean and well furnished, and I found the staff to be friendly and helpful. The bed was comfortable and the breakfast was fine, I am not giving the full five circles though because there were a couple of things that could be improved. - The first night, the room attendant had left about 4 little bottles of conditioner and one shampoo. I thought it was an oversight, but my colleague reported the same in his room. The second night the bathroom was stocked with equal amounts of shampoo and conditioner. - The water pressure in the showers was very low. If you have long hair, count on some extra time to rinse the shampoo out (if they give you any). I was in a hurry, so I resorted to switching the water from shower to tub and kneeling down in the tub to rinse under the faucet. - They use some very strong sweet-smelling cleaning product in this hotel. If you have sensitivities to perfumes, this could be a problem.

"Great hotel"

5
07/12/2017

Well built, well designed, and convenient location. Staff are great, breakfast, pool and lobby are wonderful. Whole there is not much nearby hotel, there is a great pub, restaurant and liquor store right next door. Great beds!!

"|Nice enough, very corporate, not terribly friendly, kind of formal"

3
30/11/2017

I have stayed in this hotel a number of times for a corporation that I work for.....it seems to be fairly new, and the buildings and rooms are in good shape....there is a warm continental breakfast each morning, and the rooms and common areas are cosy and roomy enough. I find this hotel to be a little lacking in friendliness, I recently asked the manager if I could store a keyboard for four days between two ten-day trips and was declined. Compared to the Super Eight down the road, or other Best Westerns, such as Penticton, it seems to be missing something in the very corporate atmosphere.......this hotel seems to have the environment of the Best Western in West Kelowna, another extremely formal location,,,,,,I would give it 4/5 for the building, and 2/5 for the overall atmosphere.... .......

"Always a nice stay"

5
29/11/2017

Every time we travel to Williams Lake, we always try and stay at the Best Western. Not only is the staff great, but the hotel has everything you need. Comfortable beds and pillows, pool, hot tub, hot breakfast and a business area. There is also a nice lounge/pub next door that serves pretty good food that also has a really nice custom built wood pool table. We were assigned room 214 this time. Same as all the other rooms we've stayed in with our family of 4. It had 2 queen beds, cable tv and was able to have the fan circulating the air at nigh. We really do like staying here when we come to town. Highly recommended.

"Good stay but lacking this time"

3
29/11/2017

I've stayed here several times. This time i was in for 2 nights. Great staff at the desk. Especially Sahwati. (I've probably spelled it wrong). Comfortable bed. This time the place seemed to be lacking on a few fronts. My room had burnt out light bulbs. The pictures were crooked and the empty toilet paper wasn't replaced. Also the room carpet was dirty. The included breakfast was also basic and not like it had been in the past. Tables were dirty as were the chairs. Just lacking the attention and not what I'd seen from this place in the past.

"November stay"

5
25/11/2017

Very clean hotel with amazing staff who are truly interested in ensuring every guest is comfortable. I always look forward to a night at this hotel when on a road trip as I know I'm guaranteed a great sleep

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your beautiful review. Looking forward to see you next time.

"MY FAVOURITE PLACE!"

5
14/11/2017

Where do I start, I absolutely loved this place! Everything about it, from the wonderful staff, to the amazing views of the lake, and the great breakfast, words do not describe how amazing it was. My husband and my 6 kids, had a blast in our jacuzzi suite, and joining rooms, what more could we ask for. BUT WAIT! The staff made it even better by being so helpful, you know how it is with the kids, they LOVED the waffles and yogurt bar, where you could pick your own toppings, nothing a kid could get away from. I highly recommend this hotel to everyone going through beautiful Williams Lake, 11/10!

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There. Thank you so much for your wonderful review. Looking forward to see you next time. Best Regards.

"Amazing Experience!"

5
13/11/2017

My husband and I stayed on a recent trip and cannot say enough about this hotel! We arrived a little early but were exhausted from the long drive so we tried our luck at checking in. The lovely front desk attendant (can't remember her name) allowed us to check right in to a clean and comfortable room. The bed was perfect- one of the best sleeps we've had in a while. We loved the indoor pool and were so happy to use the exercise room after being stuck in the car. Everyone we encountered at the hotel was so friendly and happy to help us in any way. Breakfast was great and had many options, on top of all this- views are stunning. Will stay here again and highly recommend to all!

"Well below value for money"

3
03/11/2017

On those rare nights I decide to spend a little more than bottom priced motels, I do expect more from provider. Overly mushy back-breaking mattress, overly humongous neck-breaking pillows, miniature tub, slow draining sink, babies crying next door, bathroom so badly laid out it's difficult to enter, TP and kleenex of sandpaper texture, measly packets of powdered coffee whitener in room, internet constantly cuts, water in miniature pool and hot tub is green and water entry all slimy...

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for your review, Tracy. We will take your input and make changes so your next stay with us is a more pleasant one

"The staff was the most helpful"

5
31/10/2017

So after a long ordeal with Wyndham we ended up booking online with Expedia, when we went into the hotel the lovely night front desk clerk couldn't find our previous paid reservation. So we check online and totally booked the wronge day, the staff was so good at first we thought we had to wait till it came threw on her end. She offered to get room ready while we ate dinner, then 8t still wasn't there so finally we noticed it was booked for the next week, of course booking threw Expedia we had to call them, the lady waited on hold while deal with a very busy check in time, waited almost 30 mins to finally explain that we booked the wronge time and that we needed them to correct it. Then she tried to get the points on our card but couldn't because we booked threw a 3rd party, what a pain. So anyways thank's to the staff for all the time effort and support , the hotel was so nice pretty new , newest in the puddle. Nice decorated front entrance good computer room everything you need. The room was super nice great bed and pillows, nice clean new couch not a scuff on the wall, not one thing to complain about, best view in the puddle, you can see the lake. So clean well maintained when we went to the pool which was lovely there was a lack of towles I called to the front desk and the staff didn't skip a beat, she was down there with clean warm towles, thanks again. So the breakfast is the best I have had for a free brrakfast, there is gluten free, almond milk in the back just ask if needed, there was 3 kinds of yogert not flavors kinds, two kinds of eggs, a meat, many breads and sweet treats, they stocked the fruit mid meal time, the staff is on head smiling away with anything you need. I will definitely be hitting g up some best westerns in the future.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi Dnolan, Thank you so much for your wonderful review. We appreciate your business and review. Looking forward to see you next time. Warm Regards.

"Best Western Williams Lake"

4
20/10/2017

Clean lobby and homes. Comfortable stay and breakfast included. Appreciate that reservations are taken at the front desk instead of being redirected to central booking. Friendly staff and hotel is next door to pub/restaurant with homestyle food. This is the only place we stay when overnighting in Williams Lake for it's cleanliness and friendly staff.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much. We appreciate your feed back. Looking forward to see you next time. Warm Regards.

"Best Western Williams Lake"

5
15/10/2017

Best Western was great, has clean rooms, excellent breakfast, fast WIFI and friendly staff. Had a pool and hot tub, quiet and close to town. Clean breakfast area, good coffee. Nice entrance and sitting area

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Dear Linda, Thank you so much for your wonderful review. Looking forward to see you next time. Kind Regards.

"Well Worth the Stay"

5
14/10/2017

This hotel greets you with friendly and professional staff, offers a great breakfast, and ensures a smooth checkout. It is a very clean and up-to-date property, and the rooms are very comfortable. I have stayed at other Best Westerns, and this one is definitely at the top of my list, and it is also the best hotels in Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Dear Jo Lang, Thank you so much for your beautiful review. We appreciate your stay with us. Looking forward to see you next time. Kind Regards.

"Good service, great room"

5
11/10/2017

Our stay at the Best Western in Williams Lake, BC was great! We were greeted at check in by Annie the front desk clerk. She was genuinely kind and professional. It was nice to have someone who cared about customer service. Thanks Annie! The two queen kitchenette suite was perfect. Lots of room and extras like toaster and dishes and full size fridge. The beds were comfy and the bathroom was nice and clean. I will definitely be using the Best Western on our next stay in Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your beautiful survey. Looking forward to see you next time. Warm Regards. Satwant.

"Awesome stay"

5
03/10/2017

Awesome time staying here. It was our anniversary. They gave us nice big wine glasses for the room. The lady at the desk was very helpful and pleasant. Love the jacuzzi suite. I would recommend this hotel to anyone. In my opinion, it's the best one in Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Dear Curtis, Thank you so much for choosing Best Western and we appreciate your wonderful review. Looking forward to see you next time. Thanks again. Best Regards.

"Grateful for compassion rate"

3
02/10/2017

Was in town for funeral and given a decent rate but.... first there was an unidentifiable bug on wall (seems it was a maple beetle), then I spotted previous guest's facecloth above shower curtain (when I was already in shower) and when I went down for breakfast at 8:30 (available until 9) there wasn't much left. Was discounted $4, sigh. At least the bed was comfortable

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 778-412-9000. Sincerely, Satwant Salaria Manager Best Western Williams Lake Hotel

"Best hotel in town"

5
29/09/2017

The rooms are clean and comfortable (beds are amazing!); the staff are professional and friendly; breakfast buffet had lots of options. Overall, an excellent experience. I would definitely stay here again.

"Williams Lake Best Western hotel"

4
28/09/2017

The hotel was clean, good staff, friendly and helpful. Good location, easy to find. The breakfast had a lot of choice. Hot or cold choices and drinks of any kind. You can sit out back of the room and enjoy the fresh air and the end of your day.

"Comfortable hotel"

5
28/09/2017

There were several things in the room that did not work, but we have stayed at this hotel in the past and did not let this experience affect our overall experience with this hotel. The breakfast was excellent and well presented. The rooms were clean, but a few things didn't work properly. We have stayed here before, so this trip didn't affect our overall experience with this hotel. This is a great, convenient place to stay in Williams Lake. The people are friendly and professional.

"Nice beds. Pleasant staff. But don't expect a good sleep or breakfast better than prison food. Better options nearby."

2
26/09/2017

Whoever fitted up this location cheaped out and bought hollow metal doors which block zero noise, with strong automated closers that slam them shut extremely loudly. Every single door. Every single use. As soon as any person on your floor leaves their room, you'll wake up. Generally at 6am. Made worse by the main floor room being tile instead of carpet. And those hollow doors (with no soundproofing) mean you can hear every word from people walking down the hall. The main purpose of a hotel is to sleep. If you can't sleep past 6am, the location is useless, no matter how good the beds or service are. Also, "complimentary hot breakfast" is worth exactly what it cost - eggs from a box and pancakes made of starch and sugar. Tip - knock a few bucks off the room rate and just keep the oatmeal and fruit, it doesn't help your reputation to advertise a hot breakfast when it's garbage.

"Helpful staff"

5
25/09/2017

I found the staff to be very helpful, firstly to accommodate a very early arrival, and later that day when I was having problems in the business centre. They were prompt to provide a solution, and seemed very pleased to be able to help.

"Filthy whirlpool"

3
24/09/2017

The room was good, the service on arrival excellent. The TV remote did no function The whirlpool stunk of urine and was so filthy the water foamed up like a bubble bath absolutely disgusting - yuck!! If the local hygiene officer sees this, you must go close it down before someone gets terribly sick!

"after the fires..."

4
21/09/2017

clean, pleasant hotel close to pub and casino but far enough away from industry and out of the valley. breakfast does not include any hot egg/bacon offerings but waffles, fruit and bagels are more than sufficient.

"Good hotel"

4
18/09/2017

The foyer is very nicely decorated with comfy chairs. The pool and area is a treat, along with a hot tub.Lots of parking space for an RV. Pet rooms on groung floor with outside access. Computer room for hotel guests. Free Wi-Fi.

"Excellent hotel"

4
08/09/2017

This Best Western is only 5 years old and easy to find, when you arrive in Williams Lake from the south. We received a warm welcome at the reception. Our room was very spacious, nicely decorated and well maintained. A high King bed with excellent mattress, working space, plenty of electrical plugs, an individual coach and one for three, a huge flatscreen and a small kitchen corner with fridge, microwave and coffee set. There's enough space to lay and open our suitcases and, for the first time this journey, not on the floor. The bathroom is perfect with enough towels and beauty products from Pantene. WiFi is complimentary and very fast! Ear plugs are recommended because of all the traffic on the highway in front of the hotel. Complimentary breakfast is OK. Upon departure, you can pick up a complimentary bottle of water at the reception. The Laughing Loon restaurant next door was a perfect choice (see separate review). We were happy with our hotel choice in WL.

"Great Stay Despite Wildfire Smoke"

4
05/09/2017

We stayed one night on our way to the Lower Mainland. Checking in was fast and easy. The clerk was polite and helpful. The rooms were good. The only issue, and by no means the fault of the hotel staff, was the lingering smell of wildfire smoke in the hotel. For those reading this, the city of Williams Lake was evacuated due to a wildfire and the smoke was certainly still noticeable a couple of weeks after the people returned to their work at the hotel. Overall great stay, nice room, fantastic hot breakfast. Thanks to BW staff at Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your great review. Looking forward to see you next time.

"Williams Lake"

5
05/09/2017

What is there not to like about this hotel as a first time customer and a repeat customer in the future. The breakfast selection rivals menu restaurants, okay not quite, but you get the picture. From the moment you walk in the hotel you feel this is where I want to relax for the evening. Breakfast is free,which a crime, they should charge for that feast they offer.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your beautiful review. Looking forward to see you next time. Warm Regards.

"great stay"

5
25/08/2017

Basic in a good way. This hotel provided everything I needed for a business trip - the basics were excellent and there weren't unnecessary frills (except for the large jacuzzi in the room!). The breakfast was basic but substantial. The king-sized bed was comfortable and the room was a good size.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your wonderful review. Looking forward to see you next time. Warm Regards.

"Convenient place to stay in Williams Lake"

4
21/08/2017

The staff at this hotel were top notch. I cannot give a fair evaluation of this hotel because this entire community has been facing wildfires and evacuations. Due to the wildfire issues, it would be unreasonable not to expect some maintenance issues to fall behind. Regardless of these issues, this hotel is very comfortable and clean.

"Great Hotel!"

5
30/07/2017

Stayed at the BW in WL during the fires. Staff was super accommodating and understanding. They went above and beyond to make us comfortable. The rooms are standard rooms for a BW. Super clean with all the amenities one needs. Would def recommend.

"Wow"

5
16/07/2017

In Williams Lake during fires to ensure that town, emergency operations Center and public have phone and internet access. Super friendly family owner family. Since most of places were closed due to fires, they had fresh fruit, sandwiches and drinks set up in the lobby for free. Amazing. Room was very clean and comfortable. During evacuation they stayed calm and supportive. Love this place!!!!! PS. Duck taped the door to minimize smoke.

"Very good staff"

4
09/07/2017

The continental breakfast is second-to-none. I can't think of anything that I wanted for breakfast that wasn't already there for our choice especially the waffle iron - it doesn't get any fresher than that.

"Sheila from the North"

5
09/07/2017

Traveling South with family. As always the Best Western Williams Lake is a great place to stay. Always friendly helpful staff. Great rooms. Very large, rooms, comfortable beds. Always quiet. Great hot breakfast, with waffle maker, scrambled eggs, sausages, & hasbrowns. Has a pool and nice deck area but we are usually just stopping for a quick rest and do not get to make use of this part of the facility. Great place to stay. They have an extra large room with separate bedroom. Has 3 queen beds. Great for large families or travelling with a group.

"Made the trip even better!"

5
07/07/2017

Wonderful amenities, very polite staff and clean rooms and hotel. Very well situated, close to the Williams Lake fairgrounds. Pool was enjoyable and hot tub was clean. Highly recommend this hotel, and will definitely return!

"Excellent stay with the grandchildren"

5
07/07/2017

I found the hotel clean. The staff was always helpful when I need an extra hand with the children. The hotel accommodated our request to have rooms across from each other. The breakfast was great for the children and okay for me. The hotel had lots of parking and it was easy to find.

"Tired venue"

3
03/07/2017

Hotel gets high ratings for this town on internet sites. It is conveniently located next to the main highway with one half of the hotel overlooking the highway and lake. It is quiet. It is popular, 100% occupancy the night we stayed. We were enroute from the island to Houston for a family funeral. Allergies 101. Our room was top floor facing the quieter back side onto hillside. Entire hotel however is tired and the carpets and soft items in need of upgrading as if you have allergies beware. Staff were pleasant but could not change room due to occupancy rate and most likely all rooms are in similar condition. It was clean generally speaking but we'd not stay in this venue again.

"Nice place to stay"

4
02/07/2017

Good location near highway and close driving distance to town.Staff is always friendly and helpful. There is a nice pool and hot tub area kept very clean and a good breakfast in the morning to keep you going.

"Always a great stay"

5
30/06/2017

We never stay anywhere else, there is something to be said for being treated not just as customers but as friends. The staff always go above and beyond to make their clients happy and comfy, this even includes the wee ones who are spoiled with attention and included in the conversations by the staff instead of ignored.

"Best Western Williams Lake"

5
29/06/2017

Even at a very busy time, the service was great. Rooms clean with everything working. Great breakfast included. . Great location to highway and restaurants. Would not hesitate to stay here again when we are back in town

"Very friendly staff"

4
23/06/2017

Clean and comfy hotel with very helpful staff. Breakfast was included with good hours and assortment. A nice pool and gym and business room for printing/fax etc. I will be staying here again for future work trips and will recommend to others.

"Great Stay in Williams Lake"

5
14/06/2017

Great hospitality and friendly staff who went out of their way to make me feel welcome. Location good with easy access to highway. Very comfortable and well maintained hotel. Will definitely be my go to place in Williams Lake.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for wonderful survey. Looking forward to see you next time. Warm Regards.

"Passing through"

4
13/06/2017

Stopped for the night on the way home front desk staff were friendly room was nice clean the bed was very comfortable and the room did have a kitchenette. I had the breakfast which is included with the room and it was 100% better than the last time I stopped.

"Williams Lake Gem"

5
12/06/2017

Easy to find and in a convenient location. Helpful friendly and accommodating staff. Room was very clean and comfortable. We stayed in the jacuzzi room and it made our stay in Williams lake feel like a nice vacation away. I would highly recommend this Best Western to friends and family.

"Basic would be an overstatement"

1
11/06/2017

Even though this is a relatively new hotel, it is sorely in need of an update. My room was small, carpets were dirty, TV signal was terrible. The bathroom was closet size. This hotel has gone down hill since I was last here 6 months ago. Next trip to Williams Lake I will try another hotel.

BestWesternHotels, Corporate at Best Western Williams Lake Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Good place to stay in Williams Lake"

4
06/06/2017

The hotel Is new, convenient off the hwy and modern inside. Free breakfast, good wifi, fast checkin. Clean and affordable. I like the hotel chain for the specials and promotions and consistency in the product.

"It a BW"

4
05/06/2017

Everything was as you would expect in BW stay. Best place in W.L. Breakfast was much better (Real food) then most included breakfast in other such establishments and the person doing it was great. Beside hiway on secondary road but quiet with windows closed.

Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Hi There, Thank you so much for your wonderful survey. Looking forward to see you next time. Warm Regards. Satwant

"EXCELLENT"

5
30/05/2017

Everything was GREAT, was advised when the hot tub was been cleaned and when it was OK use, the service, room, people were excellent, rooms nice and clean, fridge worked great. Within walking distance to the Laughing Loon.

"Wouldn't stay here again ..."

2
26/05/2017

We had a late check-in time due to road delays, calling ahead to advise the hotel of this was confusing and the staff weren't very helpful. When we arrived, there was nobody at the front desk (despite having 24-hour front desk service) and we had to call to get the staff person's attention. When he arrived, he looked disheveled and was not efficient with our check-in. The room was okay, generally quiet, but there was a hole in the ceiling in the bathroom that made us feel uncomfortable.

Jassi S, General Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for your recent review. On behalf of the Best Western Williams Lake Hotel, I am truly sorry for your experience at our hotel. We will take your feedback and review it with Staff and we ask that you consider staying with us again

"Overnighter"

4
26/05/2017

the hotel staff managed to open up a room for me at last minute notice which helped expedite the business call that I had to make the next day. The room was clean and the morning breakfast was hot and delicious.

Jassi S, General Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for your wonderful review. And we look forward to your next stay with us!

"The only place we stay in Williams Lake"

4
26/05/2017

Have stayed here quite often. Convenient location set back from highway. Like the room décor and the helpful staff. The fitness room and pool and hot tub all looked clean and inviting although we did not use.

Jassi S, General Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for your wonderful review. And we look forward to your next stay with us!

"Nice stay"

4
24/05/2017

The hotel is fairly new, staff are friendly, great breakfast, nice rooms. Indoor pool looks good. hot tub was very dirty heavy foam. located just outside of town. Not close enough to walk down town for me but for someone in shape? about 2 Kms. Laughing Loon pub and beer and wine store right next door (great place). great kitchenettes full stove and fridges, microwaves. clean. Showers are weak.

Jassi S, General Manager at Best Western Williams Lake Hotel, responded to this review
Thank you for your wonderful review. And we look forward to your next stay with us!

"Adorable"

4
17/05/2017

This hotel is spotless. The grout in the white tile in my bathroom is sooo sparkly. The girl at the check in counter was super friendly and efficient. Bed is comfortable and bonus....restaurant/pub right next door.

"Great hotel and close to highway"

5
16/05/2017

Very clean and new hotel. Rooms were very well appointed. Breakfast area very clean and welcoming. Good food selections. Staff very friendly and helpful. Bath rooms are large and roomy. Bed and bedding were very comfortable great pillows in room and towels very soft and thick.

"Couldn't ask for More"

5
11/05/2017

My husband and I really enjoyed our stay at this Best Western. We were greeted by a helpful, caring person. The room was very clean and the bed very comfortable. There was a door leading out to a pet area within the room. The breakfast was the best that we had on our trip from Seattle to Anchorage, AK. Internet- great! Couldn't ask for more.

"Worst stay ever"

2
09/05/2017

Please review my comments for my overall review of my stay. I likely will not stay at your hotel...your walls are poorly insulated and other hotel guests are inconsiderate and loud. While hotel staff addressed my noise concerns with the involved guests, I was not given another room, which may have changed my decision to check out early. I could hear guests, crying baby, from other floors...as stated the insulation needs to be improved.

BestWesternHotels, Corporate at Best Western Williams Lake Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Great Stay"

5
04/05/2017

This hotel is beautiful from the outside in. The staff is souped friendly and helpful. My room was clean and comfortable a great night sleep. Breakfast was a bonus and delicious. I would not hesitate to stay here again.

"Clean quiet modern hotel"

5
02/05/2017

We found this hotel to be clean, quiet, and modern. The beds were very comfortable and the included breakfast very good as it had hot food as well as continental buffet items. Very good value. Also had ample parking for our pickup truck and trailer.

"Sheila from Northern, BC"

5
27/04/2017

Traveling for youth sports. Stayed on our way to Richmond. Group of 6, we booked the Family room. Was a great space with 2 bathrooms. Hotel was very clean, friendly staff, & excellent breakfast. It is a great place to stay.

"Best Bed I Ever Slept In"

5
19/04/2017

I've been staying in hotels for eight months now and this was hands-down the most comfortable bed I ever slept in. The manager was very kind when I checked in and I had a lovely view of Williams Lake from my suite. This was honestly one of the best hotel stays I ever had for $100 (USA). I will go back there again.

Jassi S, General Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review Danielle, we really appreciate you choosing to stay with us and look forward to your next stay with us!!

"Clean and comfortable"

3
18/04/2017

Basic Best Western Hotel. But even being basic it is the best place to stay in Williams Lake. Good location just a couple minutes from the downtown area; right on the Hwy. Walking distance to a good pub and the casino. Room was clean and comfortable. Also very quite. Price was reasonable. The included breakfast was not great. Ok if you want cereal, toast etc. But the hot items (eggs & sausage) were poor quality and dried out. Friendly front desk staff. Will stay here again the only downside was the breakfast.

"Needs some cleaning"

2
17/04/2017

Although the hotel appears nice the rooms ESP the bathrooms needed a good cleaning. We had a family suite and the king sized bed was hard to sleep on. The queens were no better some mattress toppers would help! The water is yellow in this hotel the hot tub was not balanced and bubbles overflowed it was disguising. Check in staff was friendly when our in room remote was not working properly. The breakfast needs fresh fruit options and more healthy options like cottage cheese or even gluten free options. The breakfast was still good tho.

"Staff are always so welcoming and accomodating"

5
13/04/2017

I stay at this hotel regularly for business. It is really clean and the staff are very welcoming and accommodating which I really appreciate. Good parking. Lots of different options available for breakfast. The internet service is somewhat intermittent.

Jassi S, General Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review nadiner343, We really appreciate you choosing to stay with us regularly!

"Great hotel!"

5
10/04/2017

We arrived at around 8pm on Sunday night. We were assigned room 210. Just up the grand staircase and across the hall. Our room had 2 queen beds and a small, yet full size kitchen! It had a full size fridge, all the pots, pans, toaster, m/w and even a stove! It would have been awesome if we were to come here for a longer stay! We took a dip in the hot tub and pool before bed. The pool room is open until 10pm. We didn't use the exercise room but I took a look and it was nice. If I was ambitious enough, I would have... but I'm just not. The breakfast in the morning was hot buffet style. There were sausages (2 kinds), eggs and hash browns. There is a waffle maker to make your own waffles also. Hard boiled eggs, cereals and a section of fruit, yogurt, pastries, breads and hot oatmeal packages. There is also a selection of juices and of course, coffee. Our check in was great! I am not sure how to say his name property, even though I repeated it 3 times, I should have wrote it down and it sounded. However you say it, he was excellent! Quick check-in, and we didn't even have a reservation! We also had a quick and easy check out too. We were offered the express checkout, but we were not in a big rush. I highly recommend the Best Western in Williams Lake!

Jassi S, General Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you fs540, Its great to hear your enjoyed your stay with us, we recently have added sausages to our breakfast as well! If you are coming through Williams Lake again we would love to have you as our guest!

"Friendly Staff"

5
30/03/2017

We arrived early and had a change of plan. We decided to check in early. It was before noon and the normal time for check in is 3pm. The front desk staff was very accommodating. He let us check-in. We get to rest before we went to our appointment. That was wonderful. We will definitely stay there again next time we are in town.

Jassi S, General Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your kind review and it was a pleasure for us to serve you during your time here and we look very much forward to your next stay with us!

"This is the one that all others are judged"

5
27/03/2017

I have been staying at this Hotel now for several months since I moved to BC. It is around the 1/2 way point from my parents home to my home. I must say, it is one of the best Hotels I have ever stayed at around the world. The staff are excellent and friendly, the rooms are always clean and smelling fresh, I have had only a one minor complaint once with this establishment and it was corrected immediately.

Jassi S, General Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your kind review and it was a pleasure for us to serve you during your time here and we look very much forward to your next stay with us!

"Hotel review"

5
23/03/2017

Hotel staff always very friendly and helpful. By far the best hotel in the area. The complimentary breakfast is always well maintained in a clean environment. Highly recommend this Hotel. Recommend booking ahead for your reservation

Jassi S, General Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review bilkC5962OB!!!

"Don't stay by the stairs!"

3
19/03/2017

Overall the room was nice and clean. Bed comfy... Great having a kitchen. BUT Door did not lock, thankful for Door Latch. AND I think there was a Herd of ELEPHANTS running up and down the stairs... good thing i am a heavy sleeper!!!

"Great Stay"

4
27/11/2016

Great location and amenities. Good service. Stove in the kitchenette was not level but reported that on checkout. Only other problem with the room was the toilet roll holder was broken but advised front desk on checkout. Missing from this Best Western was the cookies or chocolates at the front desk in the evenings.

"Comfortable, quiet and modern"

4
20/11/2016

I stayed at the Best Western Williams Lake on a business trip, and I'm sure this is the best option in town. It's fresh and fairly new, the beds are comfortable, and some rooms have a nice view of the lake and surrounding mountains. The pool and hot tub are a nice bonus as well. It isn't quite in downtown, however is only about 5 minutes away. There is also a good pub next door for dinner, an easy 2 minute walk. I'm quite sure I will stay here again next time I'm up north.

"Great location friendly staff"

5
15/11/2016

I love that quiet location and the staff is always very helpful. I got upgraded on my last visit which was very nice. I'll probably always stay there it seems safer than staying downtown and there is a nice pub next door.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review of our hotel. Yes - our Staff are very helpful and friendly to make your stay a memorable one! We look forward to your next stay with us

"Always a Great Experience. Highly Recommend!!"

5
06/11/2016

Over the past 5 years I have had to travel the Cariboo a lot and Williams Lake is always convenient spot to rest. All the hotels there seem like dungeons EXCEPT for the best western. Its by far the best dungeon of them all. Rooms have always been clean, beds are really comfy and defiantly has the best continental breakfast out of everywhere that I travel. It is the only place I would recommend staying while in Williams Lake!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review of our Hotel and are pleased that you had a wonderful stay here and look forward to your next stay with us again!!

"By Far The Best Hotel In Williams Lake"

5
04/11/2016

I was driving through Williams lake en route to burns lake and I stopped over to stay the night. I first walked into the super 8 and checked out one of their rooms and the standard was very poor, so I went next door to the best western and although they were 15% more expensive it was well worth it. The staff are super helpful and polite.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you so much for your post! Our staff do try hard to helpful and polite, Look forward to seeing you again!!

"Super Friendly Staff!!!"

5
04/11/2016

My friend and I just returned from a long weekend at the Best Western Hotel. The staff is genuinely helpful. The hotel is perfectly located, walking distance restaurants,casino tourism centre and the liquor store!. The rooms are elegantly appointed, beds super comfy, Jacuzzi and Clean shower and full kitcthen with coffee machine. I would come for the coffee alone. Pool area good size and indoor, but nice lounges and furniture. Would gladly come back!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you sandrawinn84!! We really enjoyed having you stay with us, it was our pleasure!!

"Best Hotel in the Cariboo"

5
04/11/2016

I travel to Williams Lake 2-4 times a month and I always chose to stay at the Best Western. Conveniently located right off of Highway 97 the Best Western is simply the best. The staff is always friendly and greet me by name every time I return. The beds are so comfortable I often find it difficult to get out of bed before checkout time. I think the only thing that helps pull me out of bed is the delicious breakfast which includes scrambled eggs, perfectly cooked hash browns and delicious coffee. The rooms are large, clean, modern and have all the amenities one needs while away from home. There is plenty of well lit parking available and some spots have available plug ins to help starting your vehicle after a cold cariboo night. I've stayed at other hotels in "the puddle" and nothing compares to the Best Western's value, cleanliness and friendliness.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
77Fish, we look forward to having stay with us again!!

"Feels Like Home"

5
03/11/2016

I travel to Williams Lake about 4-5 times a month for work and this hotel makes me feel right at home. The rooms and amenities are top notch and as well as the staff. Its conveniently located right off the main road, which makes it very easy to access. There is lots of parking which is helpful when the hotel is at full capacity. Everything is super clean. I always eat the continental breakfast which has all of your essential breakfast items and great coffee!!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Clocks24, thank you for always choosing Best Western in Williams Lake, we love having you here!

"Great for a long stay!"

5
03/11/2016

I had to stay in Williams Lake for 10 nights, so I chose the BW as a friend had recommended the hotel to me. I had a room with a stove, oven, fridge / freezer, microwave, toaster and kitchen utensils so I could cook in my room without having to eat out all the time. Saved myself lots of money! :) Also they have free self serve guest laundry too which helped a lot. Great hotel, friendly staff. The free breakfast finishes at 10am though, so I it would have been better if it stayed open for a little longer.

"Wonderful stay! Super clean, modern hotel and comfy bed "

5
03/11/2016

I'd never been to Williams Lake before, so I searched around a few of the local places to stay. This hotel is by far the most modern and newest hotel in the area. The room was really clean and the bed was comfy. The front desk lady was very helpful and polite however she was very busy taking calls and checking people in so I would suggest they need another front desk person too, as I had to wait to check in. The free continental breakfast and unlimited coffee was really good so overall a great stay!

"longer term"

4
02/11/2016

I spend time working in Williams Lake, and need to stay at a hotel. I have tried several places, but find the Best Western to be the best. It's clean, comfortable, the breakfast is good, with some hot items, and the staff are friendly. I plan on continuing to stay at this hotel as long as I am asked to continue working in this location.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank You Teresan962 for your encouraging words, we really appreciate your feedback!

"Stopover"

4
20/10/2016

Stayed here to break up our drive to northern BC. as well as on our return trip back to Vancouver. It is conveniently located, just off the highway. Clean rooms, well appointed, comfortable bed, friendly and welcoming staff and a hot or cold breakfast included. Booked a room with a King Size bed and were quoted a very reasonable price. When we got the bill the next morning it was for quite a bit more. Took it to the front desk where they explained the bill was for one of the jacuzzi rooms and it was their last available room. It was a nice room but as it wasn't the quoted price they adjusted the bill to what we were quoted with minimal fuss.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you LittleGrand for your review! Sorry about the price mix up, Look forward to having you as our guest again!!

"Very comfortable hotel"

5
11/10/2016

We like staying at Best Western hotels when on the road and so chose this one in Williams Lake. It is an attractive facility with a large, well decorated lobby, common seating area, and breakfast room. Both check-in and check-out were easy, and staff were very pleasant and efficient. Our room was large, overlooking the front parking lot but was very quiet. There was a king bed, desk and chair, and kitchenette area with coffee pot, microwave, small refrigerator, and sink. The large TV and wifi both worked well. The bathroom was a decent size with a large sink area and standard tub/shower. The bed and pillows were very comfortable and welcome after a long day of driving. The hotel is on the south side of town and next to a restaurant (separate review) within walking distance. We did not have the breakfast but it looked like an extensive continental spread. We would stay there again if in Williams Lake in the future.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Dear PalmSpringsVisitors, Thank you for your kind words, we really try to have a family environment at our hotel and we are extremely happy you had a pleasant stay. We look forward to having you as our guest again in the near future.

"Overnight: clean, quiet, satisfied."

4
10/10/2016

We stayed overnight at this property en route to Terrace BC and were happy with the experience. The property is pretty new and well kept. The rooms are clean, modern, fresh and comfortable and the linens crisp. Reception was warm and friendly - their courtesy set a nice tone for the experience. There's plenty of parking (including for our bike). Breakfast was included and offered good choices. There's a bar/restaurant within 2 minutes walk - we didn't eat there but my friend says it's great. We ordered in from a local pizzaria for dinner. It was expensive and awful - I strongly recommend ordering from one of the established chains as they'll deliver. The BW's a little removed from town and on the main route - this was a blessing for us but may not be everyone's ideal. We'd stay again without hesitation.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Dear Mundabella, Great to hear you enjoyed your stay with us, Thank you for your kind words.

"1 night stopover"

4
10/10/2016

We stayed here for 1 night whilst on a road trip. We stayed in room 223. The room was clean & a good size, with a comfortable bed. The ensuite bathroom was spotless. Had a nice breakfast in the morning with plenty to choose from, even for the most fussy of eaters!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review of our hotel and looking forward to you staying with us again!

"Friendly staff, modern, and clean"

4
08/10/2016

We recently spent some time in Williams Lake and came across the Best Western. The desk staff were really friendly and would even say hello when we came across them in the town. Rooms were surprisingly nice, modern and clean. Continental breakfast was convenient. The parking lot is quite large and we were able to park my SUV w/ motorcycle trailer in the parking lot. Walking distance to a local pub and right off highway.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review of our hotel and looking forward to you staying with us again!

"Good Accommodation, Average Price"

3
08/10/2016

They have everything you need including pool and exercise room for those wanting it. Very clean hotel with very friendly staff. Good selection for breakfast. No highway noise despite our room facing the highway.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive response and looking forward to your next stay with us again

"Disappointed with cleanliness"

2
04/10/2016

I am fairly easy going when it comes to my stays in hotel as I travel a lot but felt that this hotel has really dropped in the quality of their housekeeping. Upon arriving to room it was apparent it was not properly cleaned. Candy wrappers, popcorn, a general mess all over the carpet. I looked at bedding and every pillowcase had black hairs on it. Called front desk and was told that there were no other rooms to move me to and that I would have to wait for her to come and change bedding as she was only one working and had to manage lobby. I felt bad for her having to run everything and she was very nice. She said maybe all the hair on pillows was cleaning staff which was a reach in my opinion as there was similar hairs in shower. No ability to vaccuum that night so I had to wear my shoes all evening in the room. Another disapointment is they no longer serve scrambled eggs which was always awesome to have for breakfast. Was told they do not have the plug in space for all the hot plates with addition of new fridge. I would recommend if you had to get rid of a breakfast item that it be the canned beans in the hot plate and return the scrambled eggs.

"Convenient, modern & clean"

5
30/09/2016

Perfect stop-over hotel for Hwy 97 travellers. Adjacent property to Laughing Loon ~ excellent pub, and beer & wine store. Easy access to BC Hwy 97 (mere meters). Though a 100% non-smoking facility, ground floor rooms have outdoor access where ash and trash cans are stationed outside every door. Very restful stay en route to Prince George.

"Best hotel in Williams Lake"

4
26/09/2016

I have stayed at most of the hotels in Williams Lake and I think this is the best one. The rooms are nice, have fine toiletries and it is near to The Laughing Loon, an excellent restaurant. The breakfasts are fine and there is coffee in the room.

"Relaxing stay"

4
19/09/2016

The stay was very relaxing and i always like the freshness of a best western. I would of liked a bit more in the breakfast menu as the only eggs were hard boiled it would have been nice to have scrambled.

"Nice Hotel"

4
12/09/2016

We were in Williams Lake for a family wedding...stayed 2 nights. Nice clean rooms, and pool was great. The free breakfast was okay, nice range of food. This was our second stay in the hotel. Safe parking lot for your car.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review and look forward to a future visit!

"Great Stay in Billy's Puddle"

5
10/09/2016

Best Western in Williams Lake is a great comfortable hotel and we always choose it when we drive thru town. The rooms are comfortable and the prices fair. Dont always have time to use the facilities but the breakfast has alot of choices for one included with the room. Excited about our next stay.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive response and we look forward to seeing you again soon!

"Excellent stay at the Best Western Willams Lake BC"

5
10/09/2016

We were on our way to Haida Gwaii and this was an excellent stop for us coming from Washington State. We stayed two nights and looked around the area since we had not been in the area for many years. The hotel staff was very helpful and friendly, the hotel was very clean and the location was perfect for us.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review. Hope your trip to Haida Gwaii goes well and look forward to your stay with us once again!

"driving thru"

5
06/09/2016

excellent hotel for this small city. excellent staff, very friendly & accommodating. we just stayed overnight as we drove thru. Originally we booked thru HotWire & there was a reservation/booking mistake....one bed instead of the 2 beds that we requested. The front counter staff immediately rectified this error by HotWire @ no cost & apologized.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your very positive review and we look forward to seeing you again soon

"Best Western, our hotel of choice"

4
25/08/2016

Once again Best Western, Williams Lake did not disappoint -- check in was efficient and seamless - our room was clean, comfortable ---------- breakfast offered both hot and cold choices. The kitchenette and fridge was very convenient. We will be back, when in the area.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review of our hotel and look forward to seeing you again soon!

"Average"

3
22/08/2016

Average 3 stars hotel. Rooms are spacious, beds comfortable. In my case, the bathroom was in urgent need of attention (tap of the bath tube partly detached from the wall). Good WIFI connection, modest breakfast.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review of our Hotel. I have alerted our maintenance team about repairs to the bathroom

"Great Stay...Minus the pool"

3
21/08/2016

Really enjoyed our stay here, when we were travelling through the area. It was cozy, clean and the rooms were huge and had a kitchenette which was great. The staff at the front desk were very friendly. What you get for what you pay is very fair. The only thing that knocked out review down a solid star was the pool. It was a beautiful area and had potential to be great, but it was very neglected during our stay and we ended up not going in at all. The hot tub was in bad shape and overflowing with gross foam and the pool looked murky and green. This is a great stay if your family doesn't use hotel pools. After a long day of driving we were excited to hit the pool, and left disappointed. No other complaints.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review and we apologize about your experience with the pool and we will review your comments with our maintenance team and hope that you will give our hotel another stay once again!

"Clean and Comfortable "

4
20/08/2016

The hotel provided good service at the front desk. Room was comfortable, clean and functional. It has a nice large TV but no HD channels. Rooms have a microwave and fridge. It has a swimming pool with hot tub. I'd stay here any time!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review and we look forward to seeing you again soon

"Highly recommended"

4
20/08/2016

Were( wife and I) are not easily pleased and past experience with some other chains was very disappointing. When we traveled last, in Europe, we paid upwards of $ 500 per night in some countries rather than feel uncomfortable in lesser hotels.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review and look forward to seeing you again

"One night stay"

2
15/08/2016

Hello I have stayed at this hotel three previous times all good. I stayed on August 13th and had a horrible stay. After driving for eight hours we just wanted a nice relaxing evening, first they put us in room 229 right above the pool. Never thought anything of it until we went to bed and heard kids screaming at the top of their lungs, we had to listen to that until ten oclock. I called front desk they did not seem to care, just a casual Im sorry. Second people across the hall decided to party until 2:30, meantime I had to be up a 7. Again no care from front desk. I had also asked for express checkout which we have had in the past, this is very convienient for getting up a going in the morning. When I opened door to leave their was no paper work, so I had to wait fifteen extra minutes in the morning to leave so I could check out. Doesnt seem like much but when you only slept for over four hours and have another seven hour drive it is very frustrating

"road trip BC"

4
09/08/2016

We had friendly staff and good service at Williams Lake. The breakfast offered hot items as well as cold, we found it satisfying. We would return and stay at this hotel again if the opportunity arose. It was nice to have coffee and tea offered in the main loby for guest.

"Quiet and Comfy"

4
07/08/2016

Great stay as usual at Best Western. Quiet despite the numerous motorcycle riders from Australia. The rooms were large as was the bathroom. The complimentary breakfast had a large variety of items, none of which were stale doughnuts and weak coffee. This was only one of the thirteen Best Western motels that I reserved on this trip to Alaska and back. Does this tell you anything?

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your wonderful comments about our Hotel and we look forward to your repeat business again

"Decent hotel"

4
05/08/2016

The hotel was good, the rooms were clean, the check in went quick and the lady was very friendly! Kids had a great time in the pool, it wasn't anything special but decent. The free breakfast was ok but a person can't really complain as it is free! I would stay here again!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your comments and we look forward to your next stay with us again!

"Nice Hotel"

5
02/08/2016

Very Clean, very nice rooms. First time to Williams lake. Beautiful city. Will stay at Best Western again for sure. The hotel was very nice. Recommend to anyone traveling to Williams Lake. The Pub next door was nice as well.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your kind comments and we look forward to your next stay with us again!

"Bad customer Service "

2
02/08/2016

Well there is a few problems with this hotel. The contenental breakfast is only available assuming you get in being the room is to small for the guest. Gave up went to Dennys. And after waiting for 10 min for change for the vending machines, a fella next Steve told me they didn't have change for a $20. Was shocked, told for a 10 minutes walk I could get change, unbelievable. Do yourself a favor stay elsewhere where you can actually get the services that are supposed to be provided.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review. We will take your input and improve our Hotel services and we encourage you to stay with us once again

"Great place to stay"

5
30/07/2016

Located just off the highway, easy access, Staff very friendly and the room price was very reasonable. Room was very clean with lots of room to move, offer a free hot breakfast. They also have an indoor pool. Great place to stay, only spent the night, will stay again.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your kind review and we look forward to your next stay with us

"Best Western Plus - Kelowna, BC"

5
29/07/2016

We were extremely pleased with our room # 329, overlooking Williams Lake! The room was spacious, very clean, the beds were incredibly comfortable, it was quiet and just perfect! Breakfast is included and very nice. The Laughing Loon Pub and Restaurant is right next door and very nice! We would definitely stay here again! The front desk staff were wonderful and friendly.

"Comfy Sleep"

5
24/07/2016

Was a very quick stay but the check in was good and the room was clean and comfortable. Asked for a room with a lake view and ended up looking out at the air conditioning or something but other than that it was a great hotel. Definitely a place we will stay again.

"First time and a great stay"

5
21/07/2016

This is a very new hotel to the Williams Lake area and it is the best in town. I am so glad BW opened up here. The room was great with a single queen mattress and comfortable pull out sofa. A nice sized desk, good size bathroom and clean. I travel to this area 3 or 4 times a year and I know where I will be staying next time. Great property and extremely nice people working there. Next time I hope to have time to use the pool and hot tub.

"Very satisfied"

5
19/07/2016

This hotel offers everything I'm looking for when I'm passing through a city. The beds are very comfortable, the room was clean, and the staff were very professional and friendly. The hotel is located a very short drive from some restaurants (or a slightly longer walk).

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review of our Hotel and look forward to seeing you again!

"Nice view room"

5
17/07/2016

Front desk staff was great, check in was quick and efficient, got corner King size room with jacuzzi which we used in the morning after excellent night sleep felt rejuvenated. continental breakfast was very good with variety items

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive review of our Hotel. We are quite pleased with our Jacuzzi suites and we're glad you are as well. We look forward to your next stay with us!

"Families of 5 or 6 - I highly recommend this hotel to you."

5
10/07/2016

First of all I have a family of five and usually have to sneak a child in because of the fire restrictions on more than 4 people in a room-rule. This hotel has a nice room with a king for the parents in their own bedroom and two queen beds in the main part. The room is spacious and clean and includes 2 TV's and micro and fridge. This came at a reasonable price especially when you find out it includes breakfast. The continental was one of the best ones I've had. It even had pan fried hashbrowns with peppers in it. The staff was friendly too and facilities were clean. I guess there's a pool too but I never visitied it. Comfortable beds too!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
We are pleased to hear that you had a very positive experience at our hotel both with our staff and with our facilities. We look forward to see you again.

"Average"

3
09/07/2016

When I first arrived, I wasn't greeted with a smile or told that they would be right with me. Helped myself to a seat while the one desk person helped someone else. Stayed in a Suite with 3 beds. The suite bathroom walls and baseboards were scratched up. The bathroom in the main room didn't have a ceiling fan. For the price of this room, I would have expected much nicer. Breakfast was better than average.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that your will consider staying with us again so that we can have another chance to provide you with a superior experience.

"excellent sleep!"

4
03/07/2016

we arrived here in williams lake for a night and decided to stay at the best western hotel. we made the right choice after having a great night sleep. the rooms were very comfortable and the bathroom was spotless...will be back

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thanks for your positive comment and we look forward to see you again.

"Nice Hotel. Helpfull, friendly staff"

5
29/06/2016

Excellent Service @ this Best Western. Very prompt & professional @ check-in, & different than some BW, they do recognize BW Diamond membership. Rooms were clean & they have family suites which is a big plus for us.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for telling us about your stay and thank you for all your positive comments. We look forward to hosting you again at our hotel.

"clean friendly and reasonable"

4
26/06/2016

Booked the hotel through airmiles. The check in was seamless, and friendly. the room was spacious, and clean. We went for a swim in the pool, it was well kept, and refreshing. The ladder at the pool had a few loose bolts, that could not be noticed unless you were swimming, and using it. I told the front desk, and they got me to show the maintenance man, right away. I was impressed with the safety attitude

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for telling us about your stay and thank you for all your positive comments. Hoping to see you again.

"good night"

5
25/06/2016

We were satisfied with this location and were glad that we chose the Best Western for the night. The location was close to the highway and was easy to find. The staff were helpful and every thing was delight full. Thanks for making our trip great.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for taking the time to tell us about your stay. We appreciate your comments and look forward to see you again.

"Comfortable"

4
22/06/2016

Check-in was friendly and competent. The ground floor room in the back of the hotel is perfect, as the back door makes for an easy exit to a patio and wild-flower bank... perfect place to walk the dog. $20.00 per night seems a bit excessive for the dog, though. The breakfast was disappointing; hash browns and baked beans with no meat offered struck us as curious. There is a waffle maker, some cereals, and muffins and bread to toast. Room was clean and quiet. TV works, and I finally managed to fix the aspect on the TV so that not everyone looks overweight. (Why do so many hotels do that?)

"Nice place"

4
12/06/2016

I stayed here previously and had a good stay, so thought I would book here again. The hotel is newer, the rooms are clean. The staff were friendly and the breakfast in the morning was a great bonus. The hotel is easy to find right off the highway.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive comment.

"Best Stay!"

5
12/06/2016

Comfort at the end of a long day on the road. Clean, well appointed room with free wifi and a couch so I could put my feet up! Front desk agent was friendly and welcoming. I have stayed here before and recommend this property to family and friends.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review and for commenting on our friendly front desk staff and our clean hotel. We would love to see you come back again and wish you all the best.

"lovely room and very nice staff"

3
12/06/2016

We found the best western in Williams Lake to be very clean and comfortable. The bed was very comfortable and the room was large with a pullout couch and desk space and a little kitchen area. The bathroom was very clean and bright and a good shower. The pool was a little cold for my liking and the hot tub needed defoamer. The pool area wasn't the cleanest area, the tiles could have used a good clean and there was gobs of hair in places. The breakfast was okay but there was no spray for the waffle maker and therefore the waffles were sticking, some was brought out when we asked for it, Not a lot of choice for hot food, just beans and homefries and boiled eggs. No bacon or sausage. Maybe we just hit it on the wrong day. The staff on the desk was very friendly when we checked in

"Excellent Complimentary Breakfast & Great Location!"

5
07/06/2016

This is a fairly brand new hotel that has a very easily accessible access point off of the main highway into Williams Lake from the south. The hotel was very clean and beds were very comfortable! Each room includes a fridge and microwave, plus a sink/bar area which was nice! Staff were great and were able to tend to all of our needs/requests. Excellent rates and we were blown away by the complimentary breakfast that this hotel offers each morning. Usually when you think complimentary continental breakfast, you think muffins, juice, yogurt, fruit. But this hotel offered a full breakfast including eggs, hashbrowns, beans, waffles, etc. - we were very impressed! We also quite enjoyed the pool and hot tub area of the hotel for a nice relaxing soak after a busy day of sightseeing. The pool and hot tub area were always very quiet too, often we would have the place to ourselves! Next door to the hotel is an awesome restaurant called The Laughing Loon which we walked to and ate at multiple times - I would highly recommend it! The service road infront of the hotel is also very convenient for travelling along to get to the Tourism Discovery Centre, McDonald's, liquor store, hiking trail, etc. I would most definitely stay here next time I return to Williams Lake!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for taking the time to comment on our hotel. Thank you so much for such a positive review. We are pleased that you enjoyed your stay with us. We will look forward to hosting you again at our hotel.

"Wonderful New Hotel, great accommodation but poor communication with Staff"

2
28/05/2016

Just a few things that became a little annoying, which is unusual for a newer hotel. Bathrooms didn't have a fan in them.. told Williams Lake Municipality wouldn't allow.. which seems strange as the room would steam up? Ice cold pool,but when we mentioned it to staff told they would pass message on to person who dealt with it... concluded it never happened as pool was cold all the time.... Breakfast was great, but when you get down at 9.30am staff would NOT replenish missing items... so get up early to get the full thing. Great free laundry inhouse!! The room was superb... very clean, modern and lovely hotel overall. Just a few niggles :(

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for taking the time to tell us about your experience at our hotel and thank you for commenting on our hotel. I am very sorry you had a poor experience in our break fast room and the pool. I have talked to the staff about the breakfast and promise it will not happen again. About the fans in the bathroom, we have central system(24 hour circulating air) and we will definitely see if we can increase the power. I hope you will return in the future and try our break fast as we make the changes to improve our service.

"Nice Clean - Convienant Location"

5
25/05/2016

I would definitely stay at this hotel again in the future. It was easy to find and had some easy to walk to restaurant and casino near by. We were just passing thru for the night and this was perfect. Also breakfast is good.

"Overnighter"

5
23/05/2016

Probably the best hotel in Williams Lake. The staff are friendly, the rooms are clean and breakfast is good! I recommend staying here when traveling to/through Williams Lake. If there is an issue, the staff are very helpful and the owner is kind!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you so much for commenting our staff and our hotel. We are fortunate to have great staff and is very nice to be reminded of their competency. Wish you all the best and hope you will stop in again on your travels.

"Stayed here a lot. Breakfast is so salty you are thirsty all day"

5
17/05/2016

Staff, rooms and location very good. Breakfast not so much. Seems to get worse each time, most things empty and have to wait for food a lot. So salty (and I like salt) I couldn't eat hot entrees at all this stay.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review and for commenting on our staff and rooms. We are extremely sorry that you found our breakfast very salty. We have talked to the staff and made sure that breakfast is cooked with very less salt. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Friendly staff"

4
17/05/2016

Hotel was nice, central. Had wireless problem at 11 pm, staff came up immediately and were able to solve it with no grumbling and were very nice about it. Have stayed at this location 3 times with no problems and it is a nice hotel with a nice view of Williams Lake from one side

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
It was nice to hear that you stayed at Best Western on three occasions and you enjoyed each one! Thanks for such a positive review. Hope to see you again.

"Williams Lake Best Western"

5
08/05/2016

Excellent place to stay, good staff, very good free breakfast. Hotel has a swimming pool, lots of parking. Rooms have enough room to be comfortable. Rooms have a fridge and microwave if you are staying for several days. Easy to find and to get in and out of. Rooms were quiet even though close to the highway.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you so much for such a positive review. We would love to see you come back again and wish you all the best.

"Very Good Breakfast"

4
13/04/2016

Very nice hotel. Clean and comfortable. The breakfast was very good. Everything looked clean and well kept. The beds were very comfortable. The kids enjoyed the swimming pool and the hot tub was relaxing.

"good hotel"

4
03/04/2016

Hotel was quiet and rather empty, but we had a great stay. Hotel is quite new. The room was clean and the staff were friendly. Got a good price. Even though it's on the highway, didn't hear much traffic. I would definitely stay again.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thanks for the positive feedback

"Clean rooms"

4
02/04/2016

I was impressed with the cleanliness of the hotel and the room that I was given. I was there for two nights. On the second night, I was awakened by the noise from a loud group in the next room. I called the front desk, and the night clerk handled the incident quite well - he visited their room and asked them to keep it down. The remainder of the night was quiet, and I got a good sleep.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thanks for the positive feedback and will pass on your kind comments to the night clerk

"Comfortable and good breakfasts"

4
03/02/2016

We stayed in the one-bedroom suite for 3-nights, and it was very spacious. Lots of room for a family of 4, and very comfortable. In the morning, it was very nice to go downstairs for the breakfast (included): Make your own waffles, assorted breads and cereals, scrambled eggs, baked beans, coffee, tea, and fruit. The kids enjoyed the pool and hot tub, so that added to the enjoyment of 3 days in Williams Lake :)

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review. We are quite proud of our breakfast selection and the on-site pool/hot tub. Look forward to seeing you again

"great option"

5
26/01/2016

A great option when staying in Williams Lake. I've stayed here a number of times. Nice rooms, comfy beds and very clean. I've found the staff to be friendly and the included breakfast has good hot and cold options. I will certainly stay here again.

"Everything was great"

4
19/01/2016

From reception to the room, everything was very good. Suggest a room facing the back into the hillside if you want it super quite. A great breakfast with beans, hashbrowns and eggs. All very good. Indoor pool and hot tub. A small workout area with a treadmill and eliptical. A short walk to the laughing loon pub or try joeys grill.

"Good hotel but service can be better "

4
17/01/2016

I stayed here last year as well, Stayed here this time around while driving from Vancouver to my home town. Building is good as its new but customer service n few other things can be better. You shouldn't have to say I m checking in, it can be more welcoming. Heat in the room wasn't on when i went in, It's small heating unit for such a large room, took at least couple hours to even feel a little bit of warmness.when it's -7 outside n such small heating unit I would recommend that should be turned on before arrival. For the dinner you have to go out. Pillows had stains on them, rather than removing them from the laundry those pillow were placed under the good ones that to me isn't the care you would have for your customers. Front desk staff except the young lady in the evening shift seemed energy less n lazy. May be its coz I work in hotel where staff is super friendly with people but I couldn't connect to the hotel as I should have been. I felt ok I got the room sleep, pay n leave. That's not the way. So I feel services issues should be addressed as its a great building and I can be much bigger. People I know prefer Quesnel BW these days while traveling from Vancouver coz it's not far n service is much better although tower inn is an older building.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your review. We will take your feedback and review with Staff to improve our performance and hope that you will give us another chance at superior customer service

"Great Hotel for Pets"

4
06/01/2016

If you have a pet, this is the place to stay! The pet rooms have their own door to the back patio area and the rooms do not smell of a million pets which is rare. Great place to stay with your furry friend and the rooms are modern, clean and spacious. The free breakfast is also a bonus! Try to book online, search around for the best price because the front desk didn't want to match online prices for some reason.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your kind comments and look forward to seeing you at the BEST WESTERN Williams Lake Hotel

"Great option to stay in Williams Lake"

5
29/12/2015

Great hotel to stay in Williams Lake. Clean rooms, good clean lobby area, included breakfast with lots of options, courteous staff and quiet with highway access. Special thanks to Harjit. Would love to be back here again

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your warm/positive comments and look forward to seeing you again at the BEST WESTERN Williams Lake Hotel

"Babysitting a Grandchild"

5
18/12/2015

Did a one day quick trip into Williams Lake to look after our 16 month old grandchild, so our daughter and son-in-law could really enjoy a staff Christmas Party and have no worries. Very pleasant experience, will stay at this Best Western again.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your kind comments. And we look forward to your stay once again!

"Dont book this through an online booking site"

3
16/12/2015

if you book this place through an online booking site you are almost guaranteed to get either an "accessible" room or one in a bad location (or both) Room was good and comfortable aside from it having Accessible handle and being located beside the elevator (the hotel was almost empty)

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
We're truly sorry about your recent experience at the BEST WESTERN Williams Lake Hotel. We will use your comments to improve on customer service at the hotel and hope that you will stay with us, once again, to show we have outstanding customer service

"nice rooms, clean and comfortable"

4
27/11/2015

this place is right on the highway, it is always clean and comfortable. The breakfast is always a little marginal but there are lots of choices. The beds are good and the staff are friendly. Not a bad place to overnight!!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your comments.

"Middle of the road"

3
25/11/2015

A perfectly unremarkable hotel for a decent price. Parking was a little limited and access via a portage road made the entrance easy to miss. The room was fine and quite clean, beds were comfy, shower pressure was a little weak, and the breakfast was about what you'd expect for a complimentary breakfast (cold cereals, middling eggs, made-to-order waffles). The wifi was constantly kicking us off and dropping. When it worked it was fine. Overall, nothing too special.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your comments. We will be addressing the shower pressure concern with our Maintenance Department. In addition - your concerns about Wi-Fi will be discussed with our IT Department. Again - thank you for your comments and we look forward to seeing you stay with us once again!

"Stay in Williams Lake"

5
19/11/2015

Always enjoy my stay there. Staff are always helpful and most important the beds are very comfy. Breakfast is better than most continentals offered at other hotels. there is something to eat even if you are gluten intolerant (eggs).

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive comments about our breakfast. We are quite pleased with the breakfast that we provide to our guests. We look forward to seeing you again!

"They treat my family like their own :)"

5
05/11/2015

We have stayed with the Best Western in Williams Lake since they have opened. We will continue to do so as the staff always goes above and beyond to make our stay not only pleasant but warm and welcoming. Every time we arrive its like we are part of a larger family and we are coming home to see them.

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your positive comments. We look forward to your stay here at the Best Western Williams Lake Hotel again

"Dirty - Discusting "

1
04/11/2015

I have stayed many times in the past while travelling for work I have had dirty beds on three occasions and on the last one the second room they offered me had a dirty bed again Their housekeeping is not doing their job Terrible cause the rest of the place is good I gave them two more occasions to try and fix the problem and this last time was it for me Good luck to anyone else trying this place

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your comments. We apologize sincerely for the housekeeping mishaps. The hotel has recently reviewed your comments with our housekeeping staff and rest assured, it won't be happening again We strongly encourage you to come back and give us another try!

"Nice hotel with limited breakfast buffet"

3
04/11/2015

I really enjoyed my room - very clean, comfortable and quiet. Parking was cramped (especially for someone with a large truck). The breakfast buffet is quite limited and does not meet the standard of the Coast Fraser Inn.

"Business trip to WIlliams Lake, BC"

5
02/11/2015

I needed a place to stay with a business centre, free wifi, and close to the highway.. I found everything I needed in one hotel. Close to lots of food and a great tourist centre. Nice indoor pool as well. The breakfast was very tasty, the room was very clean, large and staff very helpful. I spoke to other clients that week and no one had major complaints about the lack of cleanliness. The deposit is required but so do many other hotels. You get your money back if you don't make a mess. Cheers!

"Great Comfort"

5
28/10/2015

The staff was very helpful and the hotel was clean. The room was very nice and the bed was VERY comfortable. If you have more time there is a great fitness area, with pool and hot tub. It is easy ti see from the highway and makes it easy getting on and off. Some eating places close.

"Less than unsatisfactory"

1
26/10/2015

Upon check in they wanted a $200 deposit due to their past experiences with guests. I have a major credit card and didn't run into a problem like this before so I requested to view their policies that they had in place to ensure that this was mandatory. The manager refused to provide me with the policy for the deposit and took a tone with me. The bathroom was out dated. They didn't have any movie channels. The phone in the room was damaged. The guest assistance book was in very rough shape.

"Don't Stay Here"

1
18/10/2015

There was food left in the fridge from previous occupants, phone didn't work, tv service ended at midnight - pool and hot tub were fantastic, location is good. Staff were super friendly and helpful. I was given a $37 credit for my troubles, but after paying for a suite @ $200+ it didn't seem like enough. After finding the food in the fridge I questioned the cleanliness of everything else. The carpet also needed a good wash. We stayed at the sandman the next night and it wasn't much better - good luck in Williams Lake!!

Harjinder N, Manager at BEST WESTERN Williams Lake Hotel, responded to this review
Thank you for your concerns expressed. Housekeeping Staff were reminded about the requirement about double checking their work. We hope that you will reconsider staying with us once again so we can prove to you that we are the cleanest hotel in Williams Lake and have the best customer service in Williams Lake

"Great place to stay"

4
15/10/2015

Great place to stay, the staff were friendly and courteous. Breakfast was great and the pub down the block offered a great evening meal. As always, Best Western offers great value and excellent quality.

"Williams Lake Best Western"

4
07/10/2015

Very nice hotel. Pool, Fitness center. Nice lobby. Breakfast. Fitness center could use a few more pounds in the weights area. Breakfast could use a bit more of a selection. However, free breakfast, shouldn't complain.

"The best hotel in Willams Lake!"

5
04/10/2015

If your traveling to Bella Coola, Prince George or beyond from Calgary or Vancouver, this is your place to stay. You will not find a dated property at this place. Rooms are clean and comfortable and they offer a nice complimentary breakfast. Rooms facinh Hwy 97 offer a view of the lake.

"Room size"

4
02/10/2015

Room seemed a bit small for 2 queen beds and a large chair and ottoman between the night table and the wall. Suggestion, maybe have more king size beds in this type of room. Since we had booked shortly before our trip we took the room with 2 queen sized beds. We have stayed there before and will stay again.

"Best place in town"

4
01/10/2015

I've made it a habit to just book this place. Super friendly staff, a great breakfast and comfortable, clean rooms. An indoor pool and fitness centre. Not much within walking distance but a 5 minute short trip into town.

"A very nice hotel for a small city"

5
29/09/2015

Positives: * The room and the stuff inside was in a surprisingly good, like new, condition * The room facing the back was pretty quiet. The only noise was coming from neighbors in the corridor * A clean washroom * Thick blinds * Comfy beds * Lots of parking * A good pub nearby * Great value - Located at the entrance to the city, no entertainment in the walking distance Definitely will be on my top list !