Best Western Hotel Yuvraj, Surat

Best hotel in heart of surat city classic rooms are best and specious staff front desk and other are well mannered and polite feel homely at hotel i used to stay since many years over all 5 star rating

Best Western Yuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Great Service, Less time in Check in, Friendly Staff, Clean and neat rooms. Less than 2 minutes from Railway Station, Parking facilities available, Good Vegetarian food. Overall good Experience. I have visited atleast 40 times here

Best Western Yuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Very good services and staffs was very polite and helping house keeping rooms are also good . I usually visit many hotels , breakfast was good good neat and clean . One more thing which is very close to railway station .

Best Western Yuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Visited this hotel after long time. Good team checkin and reservation team Mr Ravi did good job. Appreciate it. Room are spacious and comfortable. Its very near to station. Do go to this hotel with family for decent experience

Very good facility available in hotel.they provide very good breakfast and lunch and parking facility available in the hotel and located near railway and bus station so it's easy to find and reach at hotel without any problem.

Hotel condition is pathetic room size is like washroom size even guest houses are better than this hotel its batter you stay in a guesthouse than staying in this hotel I dont know how they are running this hotel food quality is zero not worth it I dont reccomend this hotel to any one . One can find good hotels in price lower than this and way better hotels than this

keyur d, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Evening !!!! Greetings from Best Western Yuvraj!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

Stayed 1night. Hotel outlook, location and brand name is good but does not maintain the brand quality. Rooms are very small, smelling and very poor room service. They took 1hr to serve a simple veg food. Nun was burned completely. Suggested not to try.

keyur d, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Morning !!!! Greetings from Best Western Yuvraj!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

Hi I have stayed for 2 night with my girlfriend we had a some request for the room and which didn't happen but we were totally disappointed with the service provided with the staffs and the management should take a necessary action against it.

Pros -- Just near the railway station. So middle of the city. Still also peaceful. Rooms are clean and with all amenities.Breakfast is very good and tasty. Cos -- Reception - No warm welcome. No smiling face. During breakfast also staff try to stay away so that we don't ask them to serve us.

Excellent location, friendly staff, good food, lot of attention to detail. Staff goes out of its way to make guests comfortable. All services on call are responsive and sensitive to customer service. The restaurant serves good hygienic food.

I have visited and had dinner at this hotel. Which was really very tasty. They have very nice Gujarati food in very affordable price. Also, They have continental and Chinese food taste very awesome. All should try once you are in Surat. This place clean and very much near to Surat railway station and bus stop.

keyur d, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Near railway station. In a lane near by the station so that it is sufficiently away from the usual rush and noise. Good food. Good people. Good staff. Washroom leaves a few things to have a relook. Do not expect good view from windows.

keyur d, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Afternoon!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Thanks and Regards Neeta chunara

Room Price is pocket friendly and ameneties are all good,as it is very near to railway station and bus stop and even local bus and auto transportation is good and connected to evey place in the city.Uber like cabs are also easily available when ever booked

keyur d, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

I have stayed for a very short time in this hotel. Location is very close to Railway Station which suites me as I reached late evening. Rooms are spacious, neat and clean, beds are comfortable. Breakfast was also good. Staff was also polite. Overall a good experience.

keyur d, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

This hotel is best for any work.many people are going to this hotel.very low costly hotel in this area.this hotel is very classy and clean room's.service is very fast.food is very testfull and healthfull.

very bad experience with this Hotel... this hotel actually spoiling the image of best western brand... in sort I will say, rooms size and quality of rooms not up to standard...i am standing in room no 411. WiFi issues..and network issues as well no quality on food and pathetic way of services, if you will order something to eat... using trays like using Dharamshala to serve anything... I will not recommended anyone to stay here... waste of money.... I wish I can get my money back...

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Morning !!!! Greetings from Best Western Yuvraj!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

The hotel is in a narrow dirty road but when you step inside the hotel, you are transported into another clean and sane world. The service is good and friendly staff. Easy to purchase food from outlets nearby. By the way no alcohol allowed in Surat and Ahmedabad. You have to have a special permit to purchase alcohol. No good places to visit. More a business textile city. Best place to buy saris and Indian wear. Right opposite the railway station.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

One snob will welcome you at the reception with the most disgusting expression. Awesome service of the rest of the staff might not make up for it. Internet and breakfast too are a huge turnoff. Amenities need to be demanded.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Afternoon!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

I had a Very nice stay at hotel best Western yuvraj. It is very near to railway station. Just walking distance from station. Good service, good staff, good food. I would like to visit again at this hotel when I come to surat officially or with family. Anjali Mishra

Stands by the image that we have for the "best western". Walking distance from railway station and bus depot. Rooms are good, neat and clean. The one i was allotted had a damp smell but the problem was solved. Linen and bathroom both were clean. Refrigerator in the room was working well. Veg restaurant with 24 hr rooms sevice is there. Non veg food is also served but is limited in room dining. Staff was helpful. Overall a good experience. Certainly Recommendable.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

I was attracted by the name “Best Western” associated with the hotel due to my good experience with Best Western hotels previously. Pros - Located very close to Surat Railway station - Rooms are well appointed - Helpful staff Cons - Bit over priced,bargain well - The approach is through a busy small lane and parking offered is in that lane itself, so it was bit worrisome to park the car there,but, nothing happened to the car. - Breakfast has less variety and is not well presented.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

The Best Western Yuvraaj hotel is placed bang opposite to the Surat Railway station and is a mid budget hotel offering a good business kind of accommodation with medium sized rooms with white clean linens and a good spacious bathroom. Their breakfast is also nice with a reasonable spread and offers local cuisine as well. Choose this hotel for your business trip and you won't be disappointed at all.

The room, the service and hotel location are excellent for the price you pay which is relatively cheap of what you pay in other cities.The beddings are of good quality. Breakfast does not have a wide variety but has good taste. Friendly staff

Small rooms, hotel located in a noisy place near the railway station. The room had clean bed sheets and towels, quite well maintained. Breakfast is average and the number of items served was quite a variety. Good front desk staff. Bathrooms are also clean and toiletries quality is average. Rom WiFi is slow. There are a number of hotels for dinner around this place and the famous Purohit thali is just at a walking distance. Considering that most Surat hotels overcharge, I would rate this hotel the same and give it a 6/10.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Was not at all happy with the arrangements. The breakfast and lunch were not ready on time. Constantly, staff were coming in with potential customers to show them the conference room when the training was in progress. No attendant was available - hence if anything was required, we had to run to the Reception to find someone. Washroom was very small - only for 1 person at a time - causing queues during break times.Food served was average.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Morning !!!! Greetings from Best Western Yuvraj!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

Very Nice Place To Stay If You Visit Surat For Business Or Sightseeing, Because It Is Situated Near Railway Station. Staff Is Well Trained And Rooms Are Nice. In-House Restaurant Is Pretty Cool And Serves Delicious Food With Fairly Cheap Price Tags. I Was Very Pleased With The Stay There.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

This hotel is located in Surat, Gujarat, India, very near to the railway station and on a road that goes inwards from the main road. So, it is not really visible from the main road but is well known among people of Surat. I was originally booked in a Deluxe room but it was small, so I requested an upgrade to a bigger room, subject to availability, which I got! The rooms were really well maintained. The bathrooms are fitted with new fixtures and very clean. The room floor is marbled, bed and linen were non-smelly and neat . LED lights and false ceilings enhance the room decor. Kettle for making tea, small fridge, TV, two tables, sofa seat and work seat are all well placed. The staff was very helpful, cooperative and efficient. All said, I was very satisfied with my stay in this hotel and would definitely recommend to others.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Positives...Walking distance from Surat Railway station, Nice hotel. Nice ambience,Nice veg food, Nice staff behavior and service. I Was expecting more from a Best Western Hotel. Found it just about average. The room was smaller than usual. Felt a bit cramped

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Morning !!! Thank you for completing the survey regarding your recent stay at our property. if you have face any problem during your stay, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future. We appreciate your loyalty to our brand. Replied by Bestwestern (Hotel Rakesh Patil) On 10:AM, 5 Oct 2017 Replied by Bestwestern (Hotel Manager) Replied by Bestwestern (Hotel Manager)

I had booked this hotel because it was close to our office, we had not checked out and gone to have breakfast and went back to our room to use the washroom just before leaving and found a lady staff member inside, when I asked her what she was doing there she said I thought the room had already checked out since not of your bags are here. She already had a key with her to open the door she left the room because I asked her to leave. I went and complained the same to the reception they said they will call the staff member as soon as she came instead of asking her not to do it again they told her to ask at the reception first before entering a guests room, instead of asking her to use a staff room they encourage the staff to use guest rooms. What if she would be changing or I would be ? This hotel is absolutely unsafe with the worst staff who really didn't care a damn. Highly unrecommended.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Madam, Good Afternoon !!!! We are extremely sorry for the problem you have faced in our hotel, That was misunderstanding between our staff and also we have taken strict again on same day and trust me it will not happen again in future, Your business is very important to us and we value your feedback. Please give us a chance to serve you better next time. If you have any query please dont hesitate to call me at the hotel front desk. Extremely sorry once again. Thanking You,

A very nice and comfortable hotel. Good spread of breakfast, decent rooms in the range of 2000-2500. Next to the station. Ideal for just a night spending. Staff is helpful. Has got it's own private parking

Yesterday on my birthday we had come here for a dinner party with family and from the outside and seating arrangements it was looking an ok ok restaurant but the dinner was very delicious here. Also I have heard that this is an economical place to stay. So folks for an enjoyable experience try this place.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

This hotel is located near railway station. Rooms are OK but little compact. Restaurant is vegetarian but they can arrange non veg food in room only. Service is OK. Food is ok. Breakfast is complementary(veg.)

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Morning !!! Thank you for completing the survey regarding your recent stay at our property. if you have face any problem during your stay, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future. We appreciate your loyalty to our brand. Replied by Bestwestern (Hotel Rakesh Patil) On 10:AM, 18JULY 2017 Replied by Bestwestern (Hotel Manager) Replied by Bestwestern (Hotel Manager) On 09:43AM, 18July 2017

The experience was nice. You get your value for money & just a call to reception & your query or problem is solved. Also being a Jain in breakfast they serve us Jain food which us really appreciated, Good service and clean hotel, room service are much better, good parking space and parking assistance, value for money to spend regular official trips

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review, July 7, 2017 Dear Hema , Good Morning!!! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Business trip, Average hotel but very very close to surat station, walking distance. Room was clear with basis amenities, without luxury touch. We took a twin bed room. Room size is also very small. Rest is good for 1/2 stay not more than that.

I walked in for a buffet Breakfast @ around 10.00 am..Barely after 10 minutes they started removing all items spread on the table. When asked its closing time. I was astonished as I had just started and not even finished my breakfast. They had not informed me about the closing time before taking my booking before and also there was not a single about the timing of the buffet. I had to pay a full price for a buffet and feel uncomfotable and had to hurry my breakfat...Pathetic Service.. Tottaly unprofessional people

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Good Morning Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at***** (5 Lines). Sincerely, Thanks and Regards Neeta chunara BEST WESTERN Yuvraj Replied by Bestwestern Bestwestern (Hotel Manager) Replied by Bestwestern Bestwestern (Hotel Manager) Replied by Bestwestern Bestwestern (Hotel Manager)

Good buget friendly hotel near the railway station. Stayed here as a part of official visit. Rooms are clean and equipped. Breakfast is included but very average. Bit inside from main road and can get missed easily. Good eating joints right outside the hotel.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sagar , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413002 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

This one is my second visit but siyuation is same. Till yest late night 9 rooms were available and today at they denied of having any room ready. Even way of handling customer is very bad. The person who cane late and pushed got room first compared to me waiting for more than 40min while they committed to provide on 30min. Even recption guy was reactive in saying i am not denying to give you room when i asked can u do that then he calm dowm and said i am trying to arrange fast. Last time also i compromised on room category due to poor management. Rooms are very small. Breakfast spread is ok kind. Taste of food was not much appriciated. Licated at walking distance from station. Poor service. Not recommemded for stay. Mine is also the last stay here.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear sir, Good Afternoon!!! Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara General Manager Report response as inappropriate This response is the subjective opinion of the management

Whenever in Surat, this is my place to stay. In spite of being situated in the heart of the city near the Rly station, it is still peaceful here. Although, the place is vegetarian and dry being in Gujrat, it is still value for money. Food here is simple being veg and they have the Thali system, which is more popular here. There is nothing great to write about it but still worth the price.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

- Professional & courteous staff - Good facilities - Fantastic food (has it's own restaurant) - Close proximity to Railway station - Part of a international chain of hotels (Best Western) It will be my preferred choice for my future visits to Surat.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

We reached this hotel approximately at 10 pm..The reception was rather lethargic..not the type you would expect after a tired day journey..Taking their own time to complete the formalities..I think all hotel staff must be given training to treat customers with a smile and priority/..They are at your door steps to get rejuvenated and not to see your lazy style. When I complained I was given a terse reply, sir the delay is your side.. Mind you i had two rooms for reservation . Moreover when you see a family with prior reservation, keys must be immediately given to keep the luggages and the ladies to get in. Anyways coming to the hotel, its close to railway station with a cluster of other hotels. The good part is they have their own parking. The bad part is you have to drive in through a small alley to reach the hotel . Rooms are small compared to any standard hotel ..which makes it a bit cramped..and does not allow you to enjoy ..No views available as its located in a tight location with buildings all around. Didnt get the chance to taste the restaurants as we departed early morning for Mumbai. Will I stay another time..yes if i am in a hurry and alone on a business plan. Not if i am with my family and on a leisure tour. Note: the photo the hotel has posted on website is slightly bigger than the actuals looks IMHO.

HotelYuvraj, General Manager at Best Western Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologies for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Yours sincerely, Thanks and Regards Neeta chunara | General Manager BestWesternyuvraj

Stayed in this hotel for one night. Booked the top category classic room. While was allocated the twin Bed on request, wherein Bed was big but the overall room size was really small. The room and bathroom was clean and tidy. Comfortable bed. No service though at the hotel, no bell boy, no one asking for assistance Morning breakfast was complimentary with the room. The spread was nice, again no one there to serve basis Water or even check, only room no asked and went back to table Sonif you looking for only a good bed and clean bathroom this is the place to be. Don't ask or expect any special or even basic service

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Guest Thank You very much for valuable feedback. We appreciate your respond . We will take care about service related concern. Looking forward to see you again Thank You Neeta Chunara General Manager

Good property at decent rates. Breakfast spread is really good. Wifi is good. Near the main market. A crowded location but overall a good experience and always stay here when i come to surat. So a very good option if you are coming to surat for a short visit

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Best western Yuvraj. As the name suggest is the Best.. I found nothing to complain about. Booked Deluxe room for 2 nights but was upgraded to super deluxe.. Here is rating Rooms 5/5 Room service 5/5 Cleanliness 5/5 Staff 5/5 Easy check in and check out. My first choice hotel if i am in Surat

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Shardul p , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Good Food , Nice ambience .very good service. Near to railway station. Location is dense but once you enter in to hotel they have nice ambience to feel you relaxed. I ate in Restraunt but annoying thing is they charge both for service charge and service tax. We are liable to pay tax only but forcefully they charge both I had to literary had hot words to cut it from my bill. This not good practice by such big chain hotels. Stop doing it.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Jay , Good Evening !!! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta chunara gm@bestwesternyuvraj.com BEST WESTERN Yuvraj

Yuvraj hotel is very close to surat railway station. Celtrel located. Hotel is good and services also good. Staff are working friendly and helpful too. Room is good and room services also good. Facility are good.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara General Manager BEST WESTERN Yuvraj

Hotel is nearby to station at walking distance. Location is also good and quiet. Service is good but can be excellent if improved. Rooms were good and comfortable. Overall, I can say an average budget hotel to stay if you want to stay nearby station

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Good Morning!!!!!!! Greetings from Best Western Yuvraj!!! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta chunara gm@bestwesternyuvraj.com BEST WESTERN Yuvraj

Hi sir Madam fist time Surat visit Booking Makmaytrip trip company Breakfast very nice room Quality very nice but 5 October 2015 Next time only Railway station and five minutes will king nice Rood area best city Surat Gujarat I'm Prakash chugh

If you are reaching Surat late into the night, just like I did, then this is the place you would want to get into. Located bang opposite to the railway station, it hardly takes a couple of minutes to reach the hotel and catch up some much needed sleep. Check-in formalities are quite fast and staff is courteous. Try the signature Gujarati thali as a team of four takes turn to serve piping hot delicacies. Room is average but well provisioned and maintained. Wi-Fi is free and troublesome.

It's a good hotel Strict veg Near to railway station Deluxe rooms are nice Staff are cooperative Overall good experience. Wifi is free. Breakfast is ok ok It can be improved. Room service is great. Ordered cheese toast and chocolate shake at 1.am. and it was awesome.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Good Evening! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta fom@bestwesternyuvraj.com BEST WESTERN Yuvraj

I was on business tour to surat and hotel was Just a walkable distance from both railway and bus station. Tariffs are little bit high compare to other near by hotels, go for online booking for reasonable tariff. Complementary breakfast was nice and overall had a good experience.

HotelYuvraj, Manager at BEST WESTERN Yuvraj, responded to this review
Dear Chandra Shekhar R, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta Chunara Unit Manager BEST WESTERN Yuvraj

Main reason for selecting the Hotel was proximity to Railway station.Full mark for that.Rooms are nice,decent and spacious.Bathroom is also clean and hygienic.Rates are reasonable and depending upon your negotiation and their occupancy you may get discount also.However wi fi not working properly and Mobile signal strength is also poor.Even landline was an issue.Food is ok. However limited choice near station and still it is value for money.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Good Evening !!!! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Thanks and Regards Neeta chunnara Unit Manager

Best western yuvraj hotel is good for stay. Room is good and clean. Facility are average good. Hotel is very near to Surat railway station. Food are good and staff also working very friendly and helpful. Room cleaning is good. Services are also good. Good for economic class.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear viral, Good Evening !!! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta fom@bestwesternyuvraj.com BEST WESTERN Yuvraj

I resently had a stay at this hotel because on business tour. Must admit!! Thiis hotel is worth staying from my point of view cause the rooms are very spacius , good ambeince, easy to exess (near to staion) and the breakfast was awsome! The chekin and chekout was very smooth. Overall 8 out of 10.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir , Greetings From Best Western Yuvraj!!1 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta fom@bestwesternyuvraj.com BEST WESTERN Yuvraj

Pros: Its a business hotel. Located near to the Railway Station. Good place to stay for a coupe of days. Clean room and linen. Cons: Found the rooms bit small. Fine for 1 person They serve almost the same breakfast every day (have stayed at the hotel for 10 days during one of my trips). No doubt the breakfast is good but lack variety. Verdict: If you are looking for more space and good breakfast, try Budget Inn Bellevue

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Good Afternoon! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I would like to inform you that our rooms are design as per brand standard with all amenities , and our breakfast have around 25 items which we used to change. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Stayed here for my first business trip after very long time and it's give me a very pleasant feeling as location is very good and you have lots of food joint to eat So I must recommend this hotel as per your choice

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Good Evening! Greetings from Best Western Yuvraj!!! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta chunara fom@bestwesternyuvraj.com BEST WESTERN Yuvraj

I have stayed in this hotel many times hotel is really very good & clean near to the railway station rooms are also very good & clean main thing is staff is really very good and help full specially Rakesh & Dhruv are really excellent people and helpfull everytime...................please keeo up the good work cheers,,,,,,,,,,,

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Good Evening! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta fom@bestwesternyuvraj.com BEST WESTERN Yuvraj

Yuvraj hotel situated in the heart of surat near railway station. It provides nices suits rooms to stay with amazing customer services. It also provides conference halls for business purposes. Food provided by hotel is amazing. In short decent hotel to stay.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
HotelYuvraj, Manager at BEST WESTERN Yuvraj, responded to this review, Apr 4, 2016 Dear Sir, Good Evening !! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Thanks and Regards Neeta chunnara Unit Manager

Everything was very comfortable, and the price was really affordable. The restaurant in the basement was very nice, quite small, but the meal was good. The Wi-Fi in the hotel worked well and was free.The rooms comes with good facilities and good enough to make your stay comfortable and staff management were helpful for families.

HotelYuvraj, Manager at BEST WESTERN Yuvraj, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Thanks and Regards Neeta chunnara Unit Manager

It's near station so is good for people who come by train even textile market is near by It has good food taste even Gujarati thali is available price is in medium range even it has rooms for stay so as compare to other hotels this is a good one as you can get best food also

HotelYuvraj, Manager at BEST WESTERN Yuvraj, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta fom@bestwesternyuvraj.com BEST WESTERN Yuvraj https://www.tripadvisor.in/ShowUserReviews-g297612-d736652-r354692333-BEST_WESTERN_Yuvraj-Surat_Gujarat.html#

Good restaurant in surat serves good food and best thing in location just opposite to railway station Thali is also the best . Gujarati food and taste to be observed Hotel is also very good and as per the brand name ie Best Western.

HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review
Dear Shuyog, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0261-2413001 (5 Lines). Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Neeta fom@bestwesternyuvraj.com BEST WESTERN Yuvraj

The room (No 113) was about 8' X 8' but clean. All amenities were provided. Restaurant is not the same as earlier. Took 45 mins to serve a dosa & coke. Staff was helpful. Good location. The room had no windows.

HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review
Dear sir, Good Afternoon!!!!!!!!!!! On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at***** (5 Lines). Sincerely, Thanks and Regards Neeta chunara BEST WESTERN Yuvraj

The hotel is located right opposite to the railway station and offers clean rooms. The rooms , though are quite compact. The food was good. They have complementary wifi and also a business center with internet and printer in the lobby. Recommended

This hotel is one of the childhood Hotels. We always enjoy our stay. We frequently come for Dinner as well. Food is great and service is also very good. We keep visiting this place. Must try once with your loved ones.

A neat hotel.Excellent managment who checked on the guest and their experience at his hotel.Good clean rooms .Excellent room service.Good wifi connection.hotel provides free internet usage with their computer setup in the lobby.

Visited with family. Nicely located . Public transport is easily available from here. Staff is helpful. Free wi fi available which is of good speed. Breakfast served was good.Food served at their restaurant is good.Rooms are well maintained and cleen but they are too small in size. Overall good stay.

Room is too compact. I had book room through Yarra with bed & breakfast . I had also confirm there. But they take charge. Service is very slow in room. Recaption serviceing for check in & check out is fast.

I stayed in the hotel for almost 2 months- Oct & Nov-2014. I found the room size to be very small. Decor and ambience were good. Hotel staff appeared well trained and helpful. Food served appeared nice in the beginning, however overtime I found it to be excessively oily and expensive. The hotel is located close to railway station and there are several eating joints and restaurants in its vicinity. This area of town is not low lying and remains safe even during flood conditions in the rest of the city. During festive season and marriage occasions, the hotel is booked in advance and many functions are held in the hotel. I would recommend this hotel if you are visiting Surat on a short business trip but not for an extended stay.

I had stayed at this hotel during wedding function of my relative. The hotel is conveniently located near the Railway station. It is located in one small lanes near the station. Car parking is difficult, the rooms of the hotel are small, the service at the hotel is average. There is no amenities in the hotel, free wifi is provided by the hotel. The breakfast provided was average.

The reservations for a twin bedded room was not honored when we arrived after a long journey. The receptionist was arrogant and rude. He informed us that twin beds are subject to availability " which is written when we confirm the reservation". However, not many read the fine print of terms and conditions and in the first place my request was for a twin room!!!!! We had to do with a dirty mattress on the floor as an extra bed for the three nights there. Brought this to the attention of the lady manager Ms. Neeta, but she could not do anything. Food at breakfast lacked variety and was only south indian!!! Overall a very disappointing experience

HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review
Dear sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0261-2413001 (5 Lines). Sincerely, Neeta Chunara Front office Manager Report response as inappropriate This response is the subjective opinion of the management http://www.tripadvisor.in/ShowUserReviews-g297612-d736652-r228728835-BEST_WESTERN_Yuvraj-Surat_Gujarat.html#

Best Western Yuvraj surat is nice hotel to stay. All staff is friendly and helpful for their guests specially front office people's . Food is good but I request management to include little menu of North also. Rest best of luck to all team of BEST WESTERN YUVRAJ SURAT.

The best part of this hotel it is very near to station. and honestly after renovation it is , Rooms are very spacious and very comfortable. The best you can try for Gujarati thali. The staff is quite approachable. I will definitely stay again next time i visit Surat.

One small tips. If u are booking any hotel through online just be carefull coz most of hotel give u worst room if u have booked online at discounted price And this hotel is one of them Very very small room they had given me. They told me no choice is available. And room service was also very poor