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Best Western Bridgeview Hotel, Superior

4.0/5  - basé sur 516 notations.
415 Hammond Avenue, 54880-1140, Superior, United States - Voir l'itinéraire
Best Western Bridgeview Hotel - Façade Best Western Bridgeview Hotel est idéalement situé dans le centre de Superior. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Venez découvrir cet hôtel situé à Superior, dans le Wisconsin, tout près du lac Supérieur, offrant des chambres propres et modernes et un petit déjeuner chaud, complet et gratuit. Les personnes séjournant au Best Western® Bridgeview Hotel bénéficient d'un service haut de gamme et ont accès à un large éventail d'équipements pour rendre leur séjour confortable et mémorable. Situé au pied du pont Blatnik, qui traverse le lac Supérieur, l'hôtel offre à ses clients un accès facile aux villes de Superior (Wisconsin) et Duluth (Minnesota). Cet hôtel de Superior comprend 94 chambres spacieuses, récemment rénovées, avec accès à Internet haut débit. Les autres équipements de l'hôtel incluent une piscine intérieure avec bain bouillonnant ouverte tous les jours de 8:00 à 22:00, avec, de 22:00 à 23:00, une plage horaire de baignade réservé aux adultes. Nous offrons deux boissons gratuites durant notre happy hour du lundi au jeudi. Chaque jour, nous vous accueillons avec un petit déjeuner chaud, complet et gratuit. Le Best Western® Bridgeview Hotel est situé à proximité d'excellents sentiers de grande randonnée, de parcours de golf, des pistes de ski de Spirit Mountain et de la plage du lac Supérieur, à Wisconsin Point. Réservez une chambre au Best Western® Bridgeview Hotel dès aujourd'hui.

Best Western

Bridgeview Hotel

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 516 voyageurs
Note attribuée
Excellent
167
Très bon
191
Moyen
89
Médiocre
46
Horrible
23
CONSULTEZ LES AVIS POUR
En couple En couple
141
En famille En famille
209
Escapade entre amis Escapade entre amis
56
Professionnel Professionnel
64
Voyage solo Voyage solo
20
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Would not return!"

2
28/10/2018

Xavier at checkin was very helpful & friendly. He was the best part of our experience at this hotel! We did not have a reservation, just walked in taking a chance they would have availability as it was midweek & no nearby events taking place. Xavier took good care of us with a smile on his face. Room was just OK, could certainly use an update & bathroom was very small. Glad to report that even though furniture/fixtures were older, they were clean! Breakfast was basic standard items, which was no surprise to us. Checkout was brutal! We required printed invoice for border officials as we were crossing into Canada & know they frequently ask for this..proof of how long you were out of country & where you stayed. Front desk clerk could not access this info...huh? She informed us she was trying to produce our invoice but could not. If you have no info on us, can not produce invoice...guess there should not be any charge? As if! She told us she couldn't do anything about it. Suggested she might try getting our info searching her system by room #? Name? Date? Saw she was getting flustered by computer system. She tried again..found us...computer froze...could not print!! She said she would try again on the other computer, which she did. Again, she was able to see all the correct info..perfect! Pls give us printed invoice. No such luck..2nd computer froze!! She told us we would have to contact her manager, Anna Fitzsimmoms, who was not available & would not be available that day!! Of course this was no help to us @ the moment. She offered to email invoice to us when computer working properly...no help to us if not rec'd by time crossing into Canada. After dealing with this for 30 mins & very anxious to get on the road home, I asked her to just photocopy our registration sheet so we would have proof of stay. Also wanted this as proof of rate we were to be charged because no faith left in their computer system by then. She informed us that the reservation sheet we signed did not show applicable rate & date of stay??? Whaaat? Of course it does...we had to sign & initial sheet at checkin!! Pointed this out to her, she got us a photocopy & finally we got out of there! Note for management...UPGRADE YOUR COMPUTER SYSTEM & TRAINING OF STAFF

"It was ok."

3
02/10/2018

It has easy access to Duluth and Two Harbors. The pool is a little small but the kids like it. The beds were great! Clean. very small bathroom. It was great to have microwave and refrigerator. The staff was very friendly. The hot tub needed more water and guests asked several times. I thought it was expensive for what it was and where it was.

"Cozy and welcoming"

5
23/09/2018

My job keeps me in hotels for the majority of the year so, when I arrived at this Best Western, I was extremely satisfied with the comfort of my stay and the attentiveness of the staff. I felt like a family member from arrival to departure. I'll definitely stay here in the future.

"way over priced"

1
15/09/2018

avoid this place like the plague. looks nice from outside but extremely dated and poorly maintained inside your room. for the price to stay at this place you can find something much nicer somewhere else.

Best Western B, General Manager at Best Western Bridgeview Hotel, responded to this review
Chenry873, On behalf of the whole team here on property, we truly apologize that you did not enjoy your most recent stay. We would like to make it right for you; please reach out to me directly at [email protected] so that I am able to do so. Thank you, Anna

"Quick getaway"

5
10/09/2018

Perfect location to stay at to explore the Superior/Duluth area. Staff was very friendly and helpful. Property is a bit older, but very well maintained and nicely decorated. Happy hour was a nice surprise.

"Great place, great price and very clean. Staff was very courteous and helpful with assisting to find places in the area."

5
02/09/2018

Great place. Thanks for a wonderful stay. We stayed one night and we felt the rooms where clean and orderly and the staff was great. We would definitely stay again if we are ever in the area. Just a pointer, don't try to walk to the Dairy Queen, it is farther than you think.

"Best Western in Superior"

5
31/08/2018

Amazing service and staff! Treated us like family, and were always there to help! ITS A MUST TO STAY WITH THEM! They went above and beyond! The breakfast was amazing, plus they have a happy hour M-Th for adults to enjoy.. FREE OF CHARGE! what a nice touch! My kids were sad to leave!

"Visit to Duluth/ Superior"

5
29/08/2018

We stayed at the Best Western Bridgeview for 2 nights during a visit to the Duluth/Superior area. The room was clean & nicely decorated, and the bed was very comfortable. The breakfast was tasty with a good variety of breakfast items. The happy hour feature during the week was great, too. We will definitely stay at the Bridgeview again.

"Great family hotel"

5
26/08/2018

We enjoyed the great customer service from Xavier. During our booking he was so nice to answer all of our questions, was very professional, seemed very caring about us and went above & beyond helping us! The location is perfect, as it was right at the Wisconsin entrance off of the bridge from Minnesota. Finally, an amazing breakfast layout, best we have ever seen!

"Summer Vacation"

4
24/08/2018

Great place to stay with friendly staff. They are pet friendly. During the week they have snacks in the evening and a full breakfast in the morning. Prices are reasonable for the area. Location is convenient,too.

"Good hotel, good staff."

4
15/08/2018

Booked the Bridgeview as I needed a hotel for one night while passing through on business. The hotel is not brand new but it's clean, well maintained and a good place to stay. The staff are friendly and check-in was efficient. They offered two drink tickets for happy hour which was a welcome surprise after a long day. The pool area is large and looked quite nice, did not go for a swim. The room was clean and comfortable. The weather was hot outside so it was really good to have a room with a good AC unit. Had a good nights sleep on a comfortable bed. No concerns at all. Breakfast in the morning had good choices and was a good way to start the day. Will definitely be back for another stay.

"Nice hotel in Superior"

4
03/08/2018

We stayed at this hotel on 8/1/18 and were pleased with the experience. We stayed for 1 night in a poolside room, which was very comfortable and convenient as the door to our room opened right to the pool deck. There was a "happy hour" for adults (Monday-Thursday only) with drinks and snacks included. The continental breakfast was standard. All staff were friendly and helpful.

"Decent for the price"

3
17/07/2018

The hotel was one of the cheapest we found in the area. Only about 10 minutes from the hustle and bustle of Duluth. The staff was friendly. The room was average overall. The beds were comfy but the bathroom was extremely small. The views aren't the best but overall, it was okay.

"Nice staff but..."

3
29/06/2018

I would love for someone to explain to me why someone can clean a hotel room and not know that a sink does not drain or a toilet is clogged. The sink here did not drain one drop of water. We called the front desk for a plunger which he said he'd have to bring to us after we offered up to pick it up knowing he was busy checking people in. After 15 minutes, hubby went to the desk. They both came back and hubby tried to use the plunger. So much gunk came up but nothing went down. We moved to a different room, off the swimming pool. Clean but bathroom was small. Happy hour was nice. Layout in hotel was confusing with all the different stairs. Breakfast had the usual fare.

"Don't stay here"

2
28/06/2018

Noisy, outdated, small bathroom, really really teeny bathroom, stuffy, super thin blanket, thin walls, could here noises everywhere, very overpriced , basic room decor, nothing homey, no plug for the tub, had to use washcloth, won't stay here again??

"Extra touches made it great"

5
19/06/2018

My wife and I stayed here during Grandma's Marathon weekend. While it was a little more than I would have normally liked to spend (everything was expensive that weekend), the extra touches that Anna and her team did for the runners (and our support team, aka my wife) made it great! While this is an older hotel, it has been remodeled well and doesn't feel dated on the inside.

"very nice hotel with helpful staff"

5
16/06/2018

This was very nice,quiet,very clean hotel. The staff helped us find a pharmacy, even printed out directions for us. They had plenty of amenities nice pool, hot tub, fitness room. They provided a very nice complimentary hot breakfast.

"Nice Room, needs work with service"

2
13/06/2018

Stayed 2 nights, nice room ok service until I checked out! Had issues with key cards and door lock, was fixed and they gave us 10% off our bill, refrigerator didn't work the first day, used hair dryer and melted the ice ourselves, due to maintenance couldn't come until the next day! Checked out and wanted to book a room for first weekend in Sept.2018, was told no discount is allowed that weekend for UW Superior parents and we had to book 2 days or more! when you can book 1 room online! nice rooms and service, but the crap I was told when trying to book a room for Sept. I will never stay there again!

Best Western B, General Manager at Best Western Bridgeview Hotel, responded to this review
On behalf of our entire team, I apologize that your recent stay was not up to expectations. We will relay all maintenance issues to our staff so that we can follow up and better serve our guests in the future. I also apologize regarding the confusion of booking a future stay. We do have college discounts available; however, we do have a 2 night minimum restriction on Saturday, September 1, 2018 and therefore, you would need to stay Friday and Saturday. Do not hesitate to reach out to me directly if you have questions. Thank you for your feedback, Anna Fitzsimmons General Manager

"Great location, Nice pool, outdated."

3
10/06/2018

Came on a weekend trip. Outside is outdated and looks bad. The service was good, except for a weekend clerk 2nd shift. She was kinda rude. Got 10 words into telling her what I needed and she was like stop,slow down and start over. I'm a grown man lady dont do that. It's in a great location, they should just tear it down and build new. It's very outdated. Average at best.

"Hockey weekend"

4
04/06/2018

My son's hockey team has stayed here for the last two years....plenty of pool space for a group. Breakfast was enjoyed by all and we were able to reserve the breakfast area for our group pizza party, which is adjacent to the pool.

"Thank you"

4
02/06/2018

The staff was very helpful and understanding I would definitely stay there again even though there was a little cleanliness issue in the room. the check in was great because I'm Platinum member and Brentton remembered to give me my room upgrade and the extra points Anna was very considerate about the problem we had and handled it well

"great place to stay"

5
31/05/2018

all and all an excellent place to stay staff is awesome, location is great lots to do and close to restaurants, shopping , bars, attractions, great pool area for kids to play also offer a selection of boardgames for kids to play overall fantastic place and quiet

"Great Location"

5
29/05/2018

I was pleasantly surprised with this property. The pool area was huge. The wifi was strong. The location was great. Just a quick 3 min ride over the bridge and you are in Dulth. Lake Superior access is extrememly close and two very neat state parks (with amazing waterfalls) are within a 15 minute drive.

"Pretty good."

4
27/05/2018

It was a nice place to stay. The location is just across the river from Duluth. The hotel is right at the bridge. The breakfast was very good and the person taking care of the buffet was great. We were happy with our stay.

"Two oldies"

4
19/05/2018

As usual very good stay, very clean, pool area much improved, service very good especially from Tina at Breakfast and cocktail hour, she makes sure everything is stocked and tells everyone where everything is. Stayed in wing, very quiet, clean room and well stocked. Only complaint I forgot the Canadian card and was not reminded by desk so missed out on getting card punched for free nights.

"Softball"

4
01/05/2018

Friendly hosts and great service! Knowledgeable of area and events. Breakfast host went out of her way to insure the experience was enjoyable. Management were helpful when the dates of stays had to be moved because of a family condition!

"Sign me up!"

5
24/04/2018

Been a while sunce we've been here. Convenient location off US-2. Easy access to Duluth. Nicely appointed rooms. But poolside is really an oasis. Summer. So alot of railroad and construction folk who enjoy the comfort. Best thing: full bar happy hour! With hors d'oeuvres! Walk across the parking lot to Hammond's steak house which is a "do not miss." Staff very relaxed, friendly and welcoming.

"We will definitely stay again"

5
23/04/2018

We were very happy with our room. It was clean & comfortable. The staff were friendly, knowledgeable & helpful. The breakfast was very good with a good variety of items. We will definitely stay at the Bridgeview again.

"Clean experience"

5
14/04/2018

Very clean rooms, great food, reasonable price. Staff were very friendly, location is centralized for shopping and restaurants. Hotel was a little farther than where I was actually working, but well worth the extra few miles of travel to be in a clean, comfortable environment. Thanks!!

"Awesome Staff & Hotel"

5
21/03/2018

The staff are very courteous and helpful; they go above and beyond to may your stay comfortable. The hotel itself is very clean and comfortable. I would definitely recommend this property and would stay here again.

"Clean, Older Motel"

4
13/03/2018

It is obvious the hotel is older, but everything was very clean. The room was basic but comfortable. The bathroom area was tight. Our room was poolside and the noise from the pool was loud in the room. The pool area was very large and appeared to be very nice. The breakfast was plentiful.

"Great hotel"

5
29/01/2018

This is a great property to stay at. Rooms where very clean and staff was friendly. Nice big indoor pool and hot tub with the gym close by. Plus if you need to wash clothes they have it available for a dollar a load and just a jump across the bridge from Duluth

"Ok but nothing special"

3
21/01/2018

Stayed here on a Sat night cuz we had an event at the steak house across the street. Nothing special but nothing wrong either. Room could have used some updating because furnishings looked to be from the 70's but was comforatable as was the bed. Decent value for the money.

"Loud, dirty rooms, good breakfast."

2
18/01/2018

Loud rooms near pool at all hours (while folks are swimming and even partying late at night after pool has closed). Dirty rooms (used condom in cabinet). Crowded hot tub. Good breakfast though same every day.

BWBridgeview, General Manager at Best Western Bridgeview Hotel, responded to this review
Jeff, Thank you for staying with us, we sincerely apologize for the issues that were encountered during your stay. We will use your feedback to make improvements for the future. We hope that you will come back and give us another try so we can make things better for you and your family! Please do not hesitate to contact me directly so that I am able to address your concerns directly - [email protected] Thank you, Anna Fitzsimmons

"Clean and Nice Decor."

4
18/12/2017

I usually stay at Marriott properties for business and was staying at the BW for a hockey tournament. While there was a problem with a room cleaning that was easily a miscommunication. I thought the hotel was clean and had a nice decor.

"Tried and true - reliable and trustable"

4
10/12/2017

Stayed for a conference meeting - breakfast suits my needs and Internet is more reliable than some hotels. There is a pool but I personally never visit it. The staff are pretty helpful and the rooms are very clean!

"clean hotel"

4
27/11/2017

very clean front desk staff awesome pool ok but hot tub jets annoying breakfast eggs bacon waffles hot and good free paper coffee at front got early check in and wake up call this part of survey stupid 200 characters! no ididnt accidentally type characters trying to get to 200

"Clean Hotel"

5
22/11/2017

Out side looked small and in industrial area. But rooms were so clean, friendly staff, breakfast good. Beds comfortable. Very quiet for a good night sleep. Across the bridge from Duluth. We would stay here again.Loved that.

"Great"

5
13/11/2017

Great overall experience, close to shopping and centralized location to and from the Duluth area..Pet friendly and the Continental breakfast was great, nice selection of items and a very clean hotel with pool hot tub and exercise room..

"Great Place to Stay while visiting Duluth"

4
10/11/2017

Great Place to Stay while visiting Duluth. Deceiving from outside, has a nice pool, decent decor, helpful staff. Must ask for room with fridge, if needed. Tv's are all auto tuned to weather channel after a couple hour of watching.

"Great value in Duluth-Superior area"

5
30/10/2017

We've been staying at the Bridgeview for 30 years, at least, whenever we're in the area. They allow us to bring our dog, which is a amust It has always been a great experience, with wonderful service. It is good to know we can expect that each and every time.

"Not quite what was advertised "

3
21/10/2017

First of all the hotel had beautiful pictures of the Duluth Lift Bridge and is actually called the “Bridgeview” Best Western. The hotel has no view of the bridge . You can possibly see the MN to WI bridge but it is definitely not what we thought we were getting for a perk. The hotel was a bit small and outdated. We stayed two nights and never got any housekeeping, although they were on our floor at 8am and I said hello to the person working as we left our room at 10am. We did get clean towels from the front desk when we asked after returning to a dirty room the first evening . The free breakfast did not include many of the items that the Expedia ad boasted (like biscuits and gravy) and the food was pretty processed . Waffle maker was the highlight. Cocktail hour was fine, everything other than beer was set out and warm on the counter including the one bottle of wine. No ability to change the temperature of the room or the water in the shower so it was hot for sleeping and lukewarm showers. The toilet plugged up on Day 2 and the lights in the bathroom area just all of a sudden quit working. Our keys quit working both days when we returned to the hotel and by day two we just figured we were leaving soon and didn't ask for them to be rekeyed. Front desk staff were helpful and friendly. Pool area was clean and seemed family friendly. The location was good. I think we could have stayed somewhere else for the same price that would have more closely resembled a four star hotel and most likely would not return .

"Deadbeat check-in staff"

2
15/10/2017

Check-in clerk was deadbeat in both appearance and attitude. He and his also deadbeat friend behind the counter ridiculed my name and were surly in attitude. Otherwise, the stay was okay for the price.

BWBridgeview, General Manager at Best Western Bridgeview Hotel, responded to this review
Joe, We really appreciate your feedback regarding our staff; i will be personally addressing the unprofessional interaction that you experienced during your stay! Thank you, Anna Fitzsimmons

"Satisfied guest"

4
13/10/2017

The staff were excellent, very friendly and helpful! Able to ask our questions regarding the city, provide maps etc. They were able to accommodate our request for a late check out. We were there on business and unfortunately unable to visit your pool area. We were overall very satisfied with our 2 night stay in your motel.

"beautiful hotel"

4
12/10/2017

This hotel is in excellent condition--newly remodeled, I think. The pool area is lovely, too. They need to update the mattresses, though. Our bed was uncomfortably hard. The hotel staff were very friendly and the person at the front desk acted promptly when we reported a loud party at midnight. The complimentary breakfast was delicious and well stocked.

"A mix of very good and average"

4
08/10/2017

This one is a tough one to rate, some things were very good like the staff and pool area and others were average like the room. We spent 3 days at the Bridgeview while touring the North Shore on our motorcycle with another couple. The staff had a reserved parking spot right outside the office for our bikes and trailers and offered to key an eye on things overnight. In the morning they had soft towels to wipe off the dew, all of this is very much appreciated. Beyond that anytime we needed a recommendation or help the staff was excellent. As a noted the pool and hot tub area was also very good, in great condition and kept clean. As for the room it was a combination, our room was clean and in good condition. It was a mix of old and new, some new tile in the sink/counter area and the bed was newer and very comfortable. The bathroom was smaller than a european hotel bathroom and older. Overall the room smelled old. The common areas also were well used and in need of a refresh. Overall would recommend this as a place to stay as it was clean and the staff was top notch. The facilities are older, for the cost it was worth it in my mind.

"The Bridgeview and Route 535"

4
06/10/2017

This hotel is located right beside Route 535. It is easy to find, but can be difficult to exit during high traffic time periods if you are driving toward Duluth. We are thankful the hotel is pet friendly, but our pet room was not very convenient to a grassy area. Our room faced 535, so was noisy with traffic - especially truck noise. The hotel obviously is aware of the problem b/c ear plugs are waiting for you in the room!. The room was spacious and the K bed comfortable - not too hard, not too soft. Carpeting could have used a good vacuuming, but our dog took care of that. The sink area had ample counter space, but the toilet/shower room was very small - there is just enough room to step in and shut the door and we are not large people. Breakfast is note worthy....eggs, bacon, waffles, cereal, several juices and many other items to choose from - with a spacious area to sit. Overall, a good stay - I just would be picky about room location next time.

"Clean and close to Expressway"

5
27/09/2017

This hotel was super easy to find and had everything you may need. The happy hour was nice and even had chicken soup! the breakfast was outstanding. Rooms clean and spacious. Staff were more than helpful.

"You have to stay here"

5
22/09/2017

Upon check-in you are given coupons for a complimentary drink, with limited early evening hours, and only Monday to Thursday . You go to the breakfast room, and feel like you are at a private gathering. The staff assures you, you are in the correct place. You serve yourself drinks and a snack, all with your free ticket. One night was sloppy joes, another night meatballs , and veggies, etc. The breakfast was amazing as well, the swim and hot tub have adult only hours, what a great relaxing time we had. And very easy on the pocketbook. Less than 100 Canadian dollars a night. The free drinks we had, were a choice of rum, gin, etc, and all the mixes including lemon and lime, my husband said it's cheaper than staying home. Super friendly helpful staff, great time

"Great stay"

4
20/09/2017

Great stay.. Room was clean, quiet and comfortable. Bathroom was a bit small but functional. Staff overall was friendly and professional. Easy walking distance to other eating and entertainment venues. Breakfast was standard fare, clean and well maintained as well as the evening happy hour.

"Overnight"

4
20/09/2017

Needed a place to stay on trip. Hadn't stayed there in years,so decided to give them a try. Their evening appetizers were good,followed by a great breakfast the next morning. Staff was very busy as there was a party going on in the pool area.

"fell below expectations"

2
20/09/2017

Pool area was exceptionally nice room: feathers and bottle cap on floor upon checkin one of the two door cards did not work, and managements card did not work either there was a long black hair in the sink upon checkin the thermostat was at least 20 degrees off it's calibration

BWBridgeview, Manager at Best Western Bridgeview Hotel, responded to this review
Thank you for reaching out to us to provide feedback regarding your stay. I am sorry that our provided service did not exceed your expectations. We would like to resolve the items you mentioned; could you reach out to me directly to let us know the date you stayed and your room number so we are able to follow up? You can reach me at [email protected] Thank you again, Anna Fitzsimmons

"Convenient Location for Canal Park"

5
18/09/2017

This hotel is just over the bridge from Canal Park. There was ample parking, a cute gift shop, a nice breakfast, and nice pool. Everything in the room worked well... the tv, internet, hot water, etc. There were just two of us staying in the room, but we could have easily had a whole family in the room with the sofa in the suite. I really enjoyed having the extra counter space and sink in the room, so we could easily prepare food or left-overs. I also really liked that the pool had adult only hours. The schedule of times when things take place such as breakfast, cocktail hours, pool, etc. was really helpful.

"This dog don't hunt..."

2
16/09/2017

For $80 would be ok. Double that? Nope. Staff is friendly, beds were clean.But, very old and tired. 5 yrs past doors and walls needing some paint. Musty hallways, postage stamp of a bathroom. Practically have to stand in the dirty tub to close the bathroom door. Lowest toilet I have ever used in my life. But you can grab onto the toilet paper holder sticking you in the ribs to stand up. No fridge or microwave. Pass.

BWBridgeview, General Manager at Best Western Bridgeview Hotel, responded to this review
On behalf of all of our staff, I am very sorry that we did not exceed your expectations. Could you please let me know when you stayed and what room. We have recently done room and bathroom remodels and it would help to know where you stayed so we can further address your concerns. You can reach me directly at [email protected] Thank you, Nikki Anderson

"This was a very very nice hotel with nice staff, very good breakfast and reception"

5
14/09/2017

We really enjoyed our stay at this hotel. Check-in staff were friendly and helpful and gave us tickets to the evening reception with a helpful reminder that it would be ending soon, so we waited to unpack and went straight to the reception. The lady assisting at the reception was also very nice and she was also helpful and friendly at breakfast. Nice breakfast options and eggs as protein as well as peanut butter. The room was very nice, clean with very comfortable beds, we had one of our best nights of sleep here on this vacation

"Excellent stay"

5
14/09/2017

Check in was very quick and easy and we found the front desk staff to be very caring & attentive. The room was nicely decorated & the bed was very comfortable. There was a very good breakfast with lots of choice. We always stay at the Bridgeview when we are in the Duluth-Superior area, and will continue to do so..

"Great location"

4
12/09/2017

We were in Superior to attend a concert in Duluth, MN and this Best Western is located right at the foot of the bridge to Duluth. We have stayed here many times and it is always nice. The hotel has had some recent upgrades to the lobby and pool area. It is always quiet and comfortable,staff is great. I highly recommend this hotel.

"The staff is fantastic here!"

5
11/09/2017

I was very impressed at how helpful and friendly all staff members were. The pool and hot tub were clean and relaxing. The breakfast was a great way to start our day and the room was clean and comfortable.

"Superior BW"

4
11/09/2017

Great location and relaxing place to retreat from Duluth. Very near Superior Cathedral for touring, and just across the bridge from Duluth itself! My family had to be at a wedding in Duluth so the ironing board came in handy along with the multiple mirrors and placing to put on "Sunday Best". Looking the best at Best Western!

"Poor disability access"

3
06/09/2017

They didn't note on reservations we needed disabled access. They thought they had one appropriate room left when we checked in at 2 am. They gave us key access to a room someone was already in, and we ended up awakening them in middle of night.

"EXCELLENT STAY"

5
06/09/2017

we always look forward to our stay in Wisconsin at the bridge view we get away from thunder bay Canada the staff remember our names and treat us very nice talking the time to ask how was the drive up from Canada a lot of our friends from thunder bay stay here to is we all can just have a worry free vist and if there is any of a problem they take care of it very fast they have very good ideas on new places to try out for dinner it is just a great family environment I have to see my doctor in Wisconsin a lot I am very relaxed staying at the bridge view which is very important when I see my doctor which makes that much better for me the bottom line is nikki and the staff have just nailed it thank you your friends from thunder bay canada

"Best Western Bridgeview"

5
19/08/2017

Very nice older hotel with a convenient location near downtown Superior, WI. Super happy hour at night with drinks and snacks. Very good breakfast. Great Staff. Lots of construction folks staying there. A little noise at night from heavy trucks crossing the bridge nearby.

"Family Friendly"

5
12/08/2017

The location was great for us. Easy to get to area attractions and restaurants. The entire staff was friendly and helpful. Breakfast area was well stocked and clean. Pool and hot tub were very nice. The room was big enough and nicely decorated and supplied. They had board games available at the desk. We would definitely stay here again.

"Visiting Duluth area"

5
07/08/2017

We like staying at this hotel when visiting Duluth, but price went up during this weekend we picked and was full. We did get one of the last rooms but were glad we got it! The breakfast was very good with many options and the kids liked making their own waffles . We all had fun in the pool and Hot tub!

"great "pet friendly" place to stay"

4
06/08/2017

The room was clean, the mattress was comfy, the staff was friendly & the jets on the whirlpool are amazing. It's kind of loud in the rooms near the pool but it's only "kids having fun" loud. As soon as the pool closes it's very quiet.

"Nice rooms"

4
05/08/2017

We stayed here July/August 2017. We had an issue with the battery dying on our door, so our key cards would not work. At 1AM, that is totally not what you want to deal with. Toni at the front desk was nice, and she tried her hardest to get us in the room. My daughter Stevie assisted her and after about an hour and a half of. The hotel was good about it and credited us for that nights stay. There were a few downsides, the hall ways were VERY hot, the ac did not seem to work too great in the room, it just did not get a cold as we would like. The breakfast was wonderful and included in our stay. They served scrambled eggs, sausage links, make your self waffles, cereal, juice, milk, coffee, fresh fruit, yogurt, hard boiled eggs. Variety of breads and pastries. Customer Service was always excellent.

"excellent"

5
04/08/2017

when I go there, I always get a friendly welcome, staff is so nice, and helpful, good breakfast, clean rooms, they make sure you have everything you need, and ask you how ur stay is going, and see if there is anything they can help you with, I have stay at a lot of hotels, this is the best one, kevin

"Best Western Bridgeview Wisconsin"

5
01/08/2017

Bargain!! Weeknight stay. Mattresses updated & soft, fresh, comfortable bedding. Wonderful Social hour from 4-7p.m. with snacks & cocktails. Breakfast selections were generous & tasty! Newspapers available. We did not use the indoor pool, but saw several young families enjoying a swim. Nice tables around the pool to enjoy a snack or read. Duluth area is VERY EXPENSIVE during the summer. If your willing to cross over the high bridge into Wisconsin, this place is a jewel!!

"Think twice"

1
01/08/2017

The outside of this hotel looks nice and when you arrive inside you see it's a little outdate, but okay. However staff is not so great. The guy who checked us in just looked at me like well sorry we have no elevator for your wheelchair and your room is on second floor. I booked a handicap room - no you did not online. Okay yes I did why would I not. Okay fine I will take a non handicap room thanks for moving me to the first floor as the wheelchair I have does not do stairs. I also asked to be moved the next day as I could not get my son in the bathroom (the one in wheelchair) and they said no room open on a Sunday night. If you go there in a wheelchair hope it doesn't rain or snow a lot if you want to eat breakfast you have to go outside to get to the breakfast room. (hope they send you to the right door as we had to go back and ask again) Just so you know you can't control the temperature in your room at this hotel. They have it set to warm with a fan. You can adjust the speed of your fan in your room but that is it. The shower will take your skin off it hits you so hard. Doors don't shut well so double check them when leaving your room. Make sure you have toilet paper before you sit down they don't have extra in the bathroom. And that clean remote in the sleeve - really is not clean. Pool was cloudy also. One advantage is it is right over bridge and easy to get to Canal Park.

"Very poor stay"

1
31/07/2017

Very dissatisfied with the room and more dissatisfied with the hotel staff. The room and hallways smelled like the pool. Food was poor and hotel staff was room and condescending. There is no temperature control in the rooms and they were hot and very humid.

BWBridgeview, General Manager at Best Western Bridgeview Hotel, responded to this review
Our entire team strives to provide each guest with an experience that exceeds expectations; we are sorry that you did not feel this way. You mentioned some areas that you felt needed improvements and we want to do better for you next time; could you please reach out to us directly to further share your thoughts regarding your stay? I would love to personally address your concerns; you can contact me at [email protected] Nikki Anderson

"Great"

5
29/07/2017

This was a very clean hotel. A lot of variety for the breakfast. Staff were very friendly. The property was very easy to find, it was on the main road coming over the bridge from Duluth. Being this is the summer, prices were very high and booked up in Duluth at the time we book, this was still higher priced, but ok for our trip

"Our stay at Best Western Bridgeview"

5
29/07/2017

Friendly people to greet you at the front desk. Very clean room with comfortable beds. We were there during the week so we had a very nice Happy Hr. with food and drinks. We also enjoyed the good hot breakfast. The pool area was very inviting.

"Pretty good...but a few issues"

3
25/07/2017

For the most part we had a pleasant stay. We received the room we had requested which was spacious, clean, and nicely decorated. The beds were very comfortable. It was nice to have two TV's. There was also a nice kitchenette. Only complaint about the room was the bathroom was rather small and didn't have a vanity that was big enough to put your toiletries on. We had to leave them on the kitchen counter and keep reaching over there for our stuff. I also don't think it was necessary to have a heat lamp in there. It made the room rather hot. We had a room that was adjacent to the pool and spa and close to the breakfast room which was very convenient. The hotel also had a guest laundry that only cost $1 per machine. There was only one set of machines though, and the lighting was very dim which made it very hard to see if there were any stains on your clothes. The steakhouse next door served delicious food and very generous portions. The meal was so good it really made our stay. The location seemed a little odd for such a great restaurant. Unfortunately, breakfast wasn't very good. The fake eggs were very bad. There wasn't much selection. The timer didn't work on the waffle machine. The toaster was very difficult to get a slice of bread in. Strangely there was music playing in the pool area from at least 5 AM ( that's when I noticed it ) until 7 AM. I don't know what was going on. My son was sleeping in the front room of our suite and didn't notice it, but I certainly wouldn't have been able to sleep if I wasn't in the back room. I thought it would be best to stay on this side of the bridge to avoid the Duluth morning traffic, but the area was a little run down.

"Great place to stay near Duluth"

5
23/07/2017

We chose this hotel for a few reasons. First was the location. Second was the price(was less then staying in Duluth). Third was being right down the street from Anchor Bar and Grill(a DDD restaurant). Front desk and staff were very friendly and helpful. We had a nice king room with a view of the bridge. Traffic on bridge could be heard during busy times but was very quiet at night. Room was very nice and quite large. Pool was nice. Hot tub was a great temperature. The hotel hosts a happy hour from 5:30 - 7:00. Mixed drinks, keg beer, and snacks were included. When you check in, they give you tickets to participate. Breakfast is the same as most restaurants.

"Close enough to Duluth - Excellent group rates"

4
19/07/2017

Stayed here with a team of dudes (20+ of us) and we were given a great rate by calling the hotel directly. It's a quick drive to Duluth (free parking!) and there is a decent little strip in Superior within walking distance for your restaurant/bar needs.

"Great staff"

4
12/07/2017

We were a little scared of this hotel at first because it looks run down from the outside. They have made some upgrades inside the hotel but they need to do more. The best part of our stay was the excellent staff they have. It's not everyday you have a positive experience with the whole staff at a hotel but they have a really great staff. We choose this hotel as a stopover before driving to Wisconsin Dells and the location was excellent. We found it right away and it was easy to find the connecting highway.

"Weekend in Superior"

5
11/07/2017

We travel to superior quite often. The BW Bridgeview is our choice for lodging. The room was redone and we loved it. We will stay here again. The hotel has easy access to Duluth and Superior businesses. Thank you for the wonderful stay.

"Family favorite"

5
10/07/2017

We love this place. The pool is warm. The atmosphere is family friendly and laid back. The staff is always so helpful. It always provides a great escape for our family. The location is perfect. It is just across the bridge between Duluth and Superior. It is very close to Canal Park and all it's activities. Shhh, it's the best kept secret!

"A Disappointing Experience"

2
09/07/2017

When we checked into the hotel, the man at the front desk could not tell us where to get dinner. He also couldn't help us to connect to the internet. Housekeeping failed to clean our room for the second night even though they made the beds.

"Noise"

2
05/07/2017

This hotel was nice, clean, and filled with a good staff. The only complaint we have was the amount of noise. We were by the pool which was fine until 9 pm. At that point it was very loud. It lasted until 11. My family found sleep after that but were awoken early (before 5) by train horns outside our window.

"Review"

3
03/07/2017

Hotel staff were nice. Room smelled musty. Blanket had black hair on it . Halls and stairs were dirty. Hotel is mostly quiet and rooms fill your needs, but cleanliness is something they really need to work on.

"Great Stay"

5
01/07/2017

The room was spacious, the breakfast was more than we expected, the staff was very accomodating! They were really helpful with things to do in the area and how to get there. The breakfast was huge! Would stay again!

"Room smelled musty"

2
01/07/2017

Soon as we walked in the room we could smell mildew and it intensified when we turned on the AC unit. I went to the desk to complain and was told if the smell is too bad they can move us to another room. We had unloaded all our baggage and had items in the frig already. There was a large stain on the carpet and neither the clock nor nightstand light worked.

"Trip to the Railroad Museum"

4
30/06/2017

We enjoyed our stay in Superior (even though in rained). Our hotel was clean and comfy and the staff we saw were friendly. We enjoyed the happy hour they have M-Th, a nice surprise. We found it quiet and beds good. Breakfast has some extra touches like strawberries & whipped cream for the waffles, sliced peaches, and that day they had eggs & sausage. If you are a rail fan, the Museum in Duluth is a must!

"Our Stay at Best Western - Superior, WI"

4
29/06/2017

Hotel is clean and staff was very friendly. Rates were very nice compared to other hotels in the area. The only draw back was we were pool side and people did not abide by the night time curfew so others could sleep.

"Newly remodeled inside and great friendly staff!"

4
19/06/2017

We had a poolside room and my daughter had a few friends for a sleepover and they loved it. Breakfast had many choices and the rooms were very clean. The staff was helpful even with carrying in more bags and cleaning. I would recommend this hotel.

"Pool area is exceptional"

5
13/06/2017

This hotel has been renovated and is nicely decorated but the pool area is really exceptional! The sky lights and very large sitting area make it a perfect place to gather with family or friends. We had a poolside room which was a little noisy early in the evening but no noise at all after 11:00 PM.

"Outdated"

2
12/06/2017

Staff was wonderfull. Hotel is outdated and paying for a "suite" just isnt worth the money. No elevator so bringing luggage for a family of 4 up to room is burdensome. All rooms overlook the pool which means the noise from the pool area is heard in all rooms. Rooms were poorly decorated, pull out sofa had used linens on it.

"JDK"

3
12/06/2017

The pool was closed during most of our stay which was disappointing as we had pool side rooms. We were suppose to next to family and the hotel could not accommodate us. The staff tried to make up for it but over all it just was not a good stay for us.

"terrific motel"

5
08/06/2017

Terrific motel - always stay at a best western and this is one of the best we have found. comfortable mattresses and comfortable pillows. Wonderful bathroom with clean tile flooring and a wonderful living room with lots of cabinets and drawers for personal items.

"The Bridgeview stay."

4
27/05/2017

I usually stay at the Bridgeview for work. The staff is more then willing to go above and beyond to help with any issues that may arise. The breakfast and pool area are wonderful. Many new updates. Thank you..

"Great stay"

5
23/05/2017

I stay at many hotels throughout the Midwest with work and stay here often. One of the most welcoming hotels I stay at. The happy hour is a nice touch. Clean, comfortable, and welcoming. And the staff is great. A big shout out to Sarah at the front desk who always makes sure your stay is satisfactory and goes that extra mile! -394

"An Excellent Older Property"

5
20/05/2017

Don't let it's age fool you, it's been well maintained and managed. The staff make enhances this wonderfully maintained property, making for a pleasant stay. The rooms are nicely updated with HDTV, high speed wireless (although a bit slow at 3 Mbps) and pleasant surroundings.

"Outstanding personal service"

5
19/05/2017

My group of 5 women were disappointed when the pool and whirlpool were unavailable to us at our one-night stay at the BW/Bridgeview in Superior, Wi. Sarah Quade, who was manning the desk, went out of her way to see that we were were compensated. She could not have been nicer and more understanding. The breakfast selections were outstanding, as well, and we appreciated how neat and appetizing everything was kept by Malianna (maybe the name is not quite correct. She is a lovely Thai lady)

"Nice relaxing home away from home"

4
16/05/2017

Perfect getaway especially for families This hotel was updated with a nice pool and hot tub as well as a sauna After an exhausting day of shopping you can just relax the night away in a safe clean environment poolside Would recommend to everyone Good quality at a reasonable price

"Great Location"

5
15/05/2017

I love this location. I have stayed here several times. Its right across the bridge from Duluth on the Wisconsin side. Very cool ship themed gift shop with suites attached to the indoor pool. Great for kids and big groups.

"Nice hotel -but heating system wonky"

3
13/05/2017

I liked the hotel but just about roasting to death overnight and unable to turn down the heat. They welcomed us with a happy hour, which was very nice. The pool looked very nice - we had our complimentary drinks and nibbles overlooking the pool. We met some of the nice people staying at this hotel.

"A relaxing get-away"

4
10/05/2017

The hotel has been nicely updated. The lobby is very inviting with a cute gift shop attached. They have done a good job of integrating the area's shipping industry in the décor. The hotel is clean and the staff is very friendly. Rates are reasonable. There are several options for great dining in the area. Our family has been coming here for over 32 years!

"Exactly what we wanted, open pool area"

5
10/05/2017

Wanted a place near UW Superior that had a large pool area and suite options. The 2nd level poolview suite was great for our family. As other reviewers have said, you do hear the loud noise from the pool when you're in the room, but we expected that. Those of us not swimming enjoyed the larger open pool area with tables. Friendly staff, clean room, nice towels and amenities. The extra sitting area in the suite was large and comfortable, but the sofa sleeper was not at all comfortable for sleeping (glad I only needed to sleep on it for 1 night!).

"Best Western Bridgeview , Great Place To Stay"

5
09/05/2017

The Bridgeview has been remodelled since our last visit . It is modern and very inviting in all areas . The new breakfast area is great . Breakfast has a wide variety of items , hot and cold . The business area is well set up and easy to use . A highly recommended motel .

"excellent"

5
02/05/2017

check in by Sarah, she is so nice, Anna always makes my stays nice, meet Nikki, I like her, staff is very nice, rooms are clean and nice, good breakfast ,the hotel has amazing staff, and will always stay there.

"Minor negatives"

3
26/04/2017

Before I fill you in on some of the little things that were off, let me say that the front desk staff were top notch. Friendly, efficient, informative, and professional. Our room was what you expect from the nicer best western motels. But it was hot, and we couldn't get it cooled off. Had to open the window (which was not easy), but that came with a lot of street noise. One headboard wasn't attached to the wall correctly and knocked against the wall all the time. We were given free passes to a happy hour in the breakfast area. Happy hour had some free alcohol, soda, and snacks. The lady who was supposed to be overseeing it preferred to sit and visit with someone and to just yell across the room to us, often. Very unprofessional. There's a bar and restaurant across the parking lot. It's good enough, nothing special.

"Hidden Gem"

5
25/04/2017

Oldie but goodie - this is a renovated hotel inside an older building so it maintains its charm. The breakfast area is in an area that feels like the galley of a ship - with portals for windows. The staff is friendly and courteous. Adam was very helpful when we asked about local attractions and good eats. Hotel is right next to the bridge but is amazingly quiet.

"Two Oldies"

5
21/04/2017

Always have a very pleasant stay, staff always friendly and helpful, especially Tina, she always welcomes us with open arms. Really like to stay in a suite as more comfortable, beds are excellent. Enjoy the full breakfasts and cocktail hour. Pool area very clean as was pool and hot tub. Sarah at front desk very pleasant and helpful.

"Great hotel, super clean, comfortable"

5
13/04/2017

First time at a Best Western in a long time, will definitely return. Immaculately clean, comfortable room, great staff. Loved the pet friendly room with no extra charge. Room was large, bed was comfortable, breakfast hours excellent on Saturday.

"Great value for a getaway with kids"

4
08/04/2017

We mainly chose this hotel because we had kids that wanted to stay at a hotel and play in a pool. This hotel is less expensive than most in the area, and doesn't look like much on the outside, but it's clean and well kept, the rooms are comfortable and the breakfast is good: scrambled eggs, sausage, oatmeal, waffles, 5 cereals, fruit, yogurt, hard boiled eggs, bagels, toast... Our poolside suite had a pull out couch which was great for watching a movie and then for kids to sleep on, however the pool noise was audible through the window/door until at least 10pm. There's not much of a sound barrier there, so if you like quiet, you might avoid a poolside room.

"Customer service was an AMAZING!"

5
05/04/2017

The staff went out of their way to make us feel right at home! Best customer service I've ever experienced at any establishment. The pool area was nice for the kids as well and you could bring food to the tables near by which was nice.

"Hotel centers on pool"

3
04/04/2017

We decided to visit Duluth at the last minute, and after learning our first choices were unavailable, booked this hotel because it had rooms that would accommodate five people. It is just across the Blatnik bridge in Superior, WI, and there is easy access to the Canal Park area of Duluth. The hotel is in a slightly run-down semi-industrial area, but it did not feel unsafe. The hotel setup has all the rooms facing on the pool area. There are kids in the pool from 8:00 am until 10:00 pm. This makes for a rather noisy atmosphere. I got the impression that a lot of the guests were here primarily for the kids to have a swimming holiday. So if you want to give your children a chance to swim during the winter, this place is fine. The rates were reasonable, and you can quickly get over to Duluth for other entertainment venues.

Nikki A, General Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Hello and thank you for reviewing us on TripAdvisor! Thank you for staying with us when your other options weren't available. We are so glad you were able to be our guest! Thank you for the feedback on the hotel location and pool area. We use this feedback to make sure that we are doing our best for everyone that stays with us. We hope you had a good time and hope to see you again in the future. Have a wonderful day! Nikki

"Working nights, construction being done on my house, needed a place to sleep!"

4
01/04/2017

Very helpful and caring staff. Knew I was working night shift and gave me a room away from all the bustle of the hotel. Clean quit and dark room with curtains pulled shut. Allowed early check in and late check out to allow me to rest for work. Thank you!

"Great Service"

5
30/03/2017

Great price, service, and the staff makes you feel at home. Nice indoor pool and hot tub. The rooms are very nice and spacious. Breakfast has lots of options. M-F they have cocktail parties that are a bonus to any stay.

"Very accommodating and friendly staff"

4
22/11/2016

In Duluth for a basketball tournament the majority of the team stayed here. We were able to hang out by the pool and socialize between games and into the evening. We had rooms that were poolside and balcony. The rooms were clean and updated. Wifi worked great. The staff were helpful and very accommodating to our large group. Kids had a lot of fun in a very nice pool area that is rare these days. They are either an afterthought or they are waterparks which usually mean $$$ and not worth it. We will be back next year.

"Amenities & Friendly"

4
19/11/2016

This older property is updated and well maintained, staffed with friendly people, and offers great amenities. Not only is the wifi pretty good at around 5 Mbps, they have a free Happy Hour several nights and free breakfasts each morning. This is a fine option in Superior WI. You'll not be disappointed.

"Nice hotel "

4
01/11/2016

Hotel rooms have been remodeled and are nice. Close to Duluth also. Rooms have microwave and refrigerator. Hotel has pool, workout room, hot breakfast and cold breakfast items. My go to hotel in Superior.

"Pet friendly, exceptional value!"

4
26/10/2016

This is an excellently maintained older motel, right next to the high bridge connecting Superior, WI and Duluth, MN. The grounds were impeccable, we visited in mid September 2016 as greenery is winding down for the year, but their lawns, hedges and plantings were in tip top shape. The motel is located in an old industrial area so there's not much to see within walking distance. But, on the other hand it's great for walking your dog because there isn't much traffic either - unless you walk along the main highway next to the motel! The room was small, the bathroom was so tiny there wasn't even room to shut the door (that's a joke!), but the evening snacks and the continental breakfast were top notch! All in all, A BEST BUY! Kudos to the staff for doing a great job!

"Bridgeview Superior's Best"

5
22/10/2016

Loved the view of bridge from our room. Honored our 800 booking request of room near exit for my disabled husband. Knowledgeable staff gave excellent restaurant suggestions. Great location to all attractions especially the harbor.

"Exceptional Service"

5
22/10/2016

I recently stayed with my family, while we visited Duluth and the surrounding area. From the moment we walked in to check in, the staff was warm, friendly, and helpful. Whether it was Sarah or Leydon, we were in good hands. We did have some troubles with our HVAC unit, but alternate heaters were promptly delivered to the room as well as additional blankets. I am thoroughly impressed by the staff and other amenities offered at this property. I will certainly plan to stay again here when we travel this way in the future.

"Clean, Convenient but..."

3
17/10/2016

Small, hotel in an industrial area with not many restaurants near by. The one across the street had an upstairs cafe above their bar, but it was old and needed to clean their carpets. Food just decent The hotel was convenient because we were only there to take the North shore scenic trail of Lake Superior for the day. It did serve an ok complimentary breakfast. P.S. It does not have any view of the lift bridge or any others that I could see.

"Stay for Duluth visit"

3
16/10/2016

Hotel was okay, house keeping left our door open, so our room was left open for the afternoon and evening, while we were out. Not very happy with that. I slept well, the beds were comfortable. When we checked in, we were able to check in earlier than actual check in time, so that was nice. The location was convenient for access back over to Duluth area.

"Indoor Pool means high humidity and lots of noise."

2
14/10/2016

This hotel was not cheap but the welcome was OK. The breakfast room was very small. Our room was on the first floor. Very basic and not very clean. Especially the bathroom floor. Not enough in room drinks or bathroom requisites. Stayed for 2 nights bit glad to leave. My advice is stay away unless you have children who want to swim.

"Excellent Experience"

5
13/10/2016

The hotel was just what we needed at the end of our trip. Staff were wonderful. The hotel was clean. They were very accommodating especially given that they could nod not find our Reservation. Staff responded to every request promptly. My sister and I were glad we decided to stay at this hotel.

"Average is about right"

3
12/10/2016

So I was there for a little more than a week for work, took this hotel based on price, and for the money it was ok. Got into my room and had 2 beds, One of the beds had a pill on it (from the last resident I guess). My room was on an end that had its own outside stairs and entry, all night I could hear people CLEARLY running up an down the stairs. The staff were friendly, the breakfast was good, and overall it was an ok time.

"Like the Rest of Superior- Past its Prime"

3
12/10/2016

This hotel is definitely showing its age and not in a good way. The rooms are large, and clean; however the maintenance of this building is in dire need. The rooms smell musty, the bathroom shows signs of shoddy repairs on tile work and hardware replacement. The hallways have paint touch ups everywhere. The key entrance into the rooms barely work and into Building B does not work at all. The buildings are furnished in a nautical theme, but the stairs and halls are full of cobwebs. I would not stay here again and would spend a couple more dollars to stay in Duluth.

"Disappointed"

3
09/10/2016

Driving back from Ontario to Vancouver, we stayed at several Best Western properties,this was the only one that disappointed. Close to a noisy bridge and trains, the room we were given was right by the pool and was very musty smelling. On top of that their pool policy was that people could use it to 11 PM, not the normal 10 PM in most hotels and it was noisy up to that time, which is difficult when you are getting up a 6 am. Room "felt" dirty, not well cleaned. The saving grace was the staff at the "Happy Hour" were very nice considerate people, but this hotel needs to be upgraded to stay in the Best Western family.

"Disappointed and done with Best Western"

2
07/10/2016

We decided to make a trip over Labor Day weekend and made reservations here. On arrival, we checked in and received our room key. My wife went to the room while I moved the car closer. On entering the room, the first thing we noticed was the smoke smell, the second was the 2 Queen beds. We had reserved a King room. Returned to the desk and pointed out we had reserved a king room, which the reservation showed. We waited 15-20 minutes while the only person working rearranged all the weekend reservations to get us the room we reserved. In the mean time, another family came in to check in and had to wait while this was going on. When we got to the king room, there was a musty odor. We opened the window while we went to eat. No better when we got back. Found another hotel in Duluth, which was the opposite direction of our planned visits for the weekend. I cancelled the next 2 nights at this place. I completed the reviews from BW and the hotel. On Sept 12 I received an e-mail from someone claiming to be the General Manager of the hotel offering an immediate credit of 1/2 our bill to our credit card. A month later and I am still waiting for the credit. I have called twice with no return phone call. I will be contacting BW corporate about this. I feel BW would be doing themselves a favor to drop this location from their brand.

"Solid Best Western"

4
05/10/2016

This is a well kept and maintained Best Western. The rooms are clean and the furnishings are exactly what you'd expect. A flat screen TV in all rooms. There is a nice indoor pool and whirlpool. We enjoyed our short stay

"Lost reservation"

3
04/10/2016

Made reservation 3 1/2 months in advanced and when we arrived could not be found. We even got an email the day before welcoming us. Luckily there was a room available. The room had a slight musty smell. But comfortable. The restaurant across the street was an excellent place for dinner. Nothing stood out to make it above average.

"Horrible"

2
02/10/2016

We spent the night here and it was not good. Our bedside lamp didn't work, numerous wall outlets didnt work, the sink water pressure was WAY too strong and everytime we washed our hands we ended up soaking ourselves. The wifi would cut out constantly, one of our windows didnt even have a screen, and the windows were so rickety it was hard to open. As for continental breakfast, UGH. Half the food had run out and we had to keep waiting for more food, there was absolutely no maple syrup for your waffles, the coffee maker in the breakfast room was out of order so we had to go all the way to the lobby for coffee,and every single garbage can was overflowing and no one was emptying them. We sadly had to leave our trays and garbage on a nearby table. The fact that we had to pay $150 USD for one night and THIS is what we got, we are so disappointed and disgusted.

"Good Enough"

3
27/09/2016

A modest place with an enclosed central courtyard with heated pool and hot tub. There are a lot of truckers here during the week, and it felt just a little too uncomfortable to get into the hot tub or pool with them...but they are gone by Friday, when the couples and families come in. Our corner room echoed from the shouts of kids in the pool until 10 pm, and the room felt way too small for all the furniture, with all the equipment crowded around the sink at the far end in front of the heater blowing on you. The fluorescent fixture over the sink was just awful, way too bright. No plug for a bath. Our maid left out the coffee or the shampoo or something every day. But the bed was very comfortable, and we slept well. The breakfast included hot scrambled eggs and sausage or bacon, along with the waffle maker and the other bagels and breakfast foods and was good. There was a puddle of water at the base of our stairs that never went away, and I got my long dress wet in it going to a wedding and was not happy about it. The stairs seemed shallower than code, and you have to be careful on them. The neighborhood has a lot of bars and strip clubs and no place to walk after dark and you have to drive elsewhere to get anything. The bridge was closed in one direction so you had to do a long detour to get to Duluth. The rate went DOWN after we booked, which did not sit well with us. But it was good enough and we quickly got used to the drawbacks and were able to enjoy the good things about our stay. No, I would not stay there again, though I usually like Best Western best of all affordable chains.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear IrisheyesinAmerica, Thank you for choosing to stay with us - we greatly appreciate your business. I am sorry to learn that you felt uncomfortable with our weekday guests and hope you did get the chance to enjoy the pool area. I apologize that amenities were missing and we will address this with our staff. There are several local bars and places to eat but we are not aware of any strip clubs near the hotel. We are looking forward to the bridge fully opening soon as well as none of us like the longer drive to Duluth. I am glad there were some positive things about your stay and I do hope you change your mind and give us another opportunity if you are in the area.

"Awesome place"

5
25/09/2016

This was a very nice motel - Clean and very friendly staff. The pool was very nice and the breakfast was delicious, more food than you need to eat and great choices. The location was okay, the bridge was out going to Duluth at the time we were there for construction, so it would be an easy trip over if that would have been open.

"Less than Best Western"

3
23/09/2016

I take road trips across the US and when I do, I often try to stay at Best Western hotels or motels. I find them to be generally reliable in terms of price, quality and cleanliness. This one was not up to the standards I'm used to. The fixtures, finishes and furnishings of my first floor room were all a little tired. There was a nautical theme to the decor which was fine, but the hotel itself was quite warm and muggy. Some of that humidity seemed to come from the pool area, but it permeated the whole floor and was uncomfortable. The service from the hotel staff was a little "off." The first room to which I was sent was not cleaned, so they had to find me another. In the morning there was a miscommunication about the hours of the breakfast and I saw the server being a bit gruff with several guests about this time difference. The hotel itself is in a fairly commercial area that is not very attractive and unfortunately there is not a lot within walking distance (e.g. few restaurants or other consumer businesses). This was also one of the more expensive Best Westerns I stayed in during my most recent two week road trip. Staying at Bridgeview was not a terrible experience, but given the price and my expectations from visiting other Best Westerns around the country, I found this a little disappointing.

"Very good happy hour"

4
21/09/2016

The hotel Best Western Bridge View Superior is OK. The hotel is about 35 years old, but has a nice central area with enclosed pool. On Monday – Thursday they have a happy hour where you can get two (PP) beers or mixed drinks, and appetizers on the house between 5:30 &7 PM. The pool is enclosed with rooms all around. Breakfast was excellent.

"Bed Bugs"

1
18/09/2016

My daughter attended a birthday party there this past weekend and her and the birthday girl both ended up with bug bites on their body. These bites turn out to be from bed bugs so I highly recommend not staying here.

Anna F, General Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear dlw5tab, Thank you so much for taking the time to fill out a review regarding your stay with us. We take these complaints very seriously, and have a strict policy and internal procedures regarding room inspections. Please contact us immediately at [email protected] or 715-392-8174 so we can look into your complaint. Thank you, Nikki Anderson

"Very Impressed"

5
16/09/2016

Although the surrounding town is rundown this particular Best Western looked/felt great. The overall appearance of the landscaping, the unique custom gift shop, and the pool were all over the top. Very cool indoor pool/hot-tub set up. Felt like a Best Western Plus or Premier.

"Overpriced and Not Worth It!"

3
15/09/2016

From check-in, where the pregnant lady had a "careless" attitude to customer service, to a poolside room that was dark & dingy, to allowing pool users to be in the pool at 11PM, rather than the more common 10PM...this was the poorest of the 12 BW's across the US and Ontario...which is very disappointing, especially when you consider it was the most expensive 1 night stay of our vacation.

"A good location at a good price."

5
14/09/2016

We have stayed at this hotel a year ago and returned because we were/are very pleased with our stays. The rooms have been recently painted and are pleasant and cheerful. The bedding was fresh with lots of pillows on the beds. The breakfast room is a room dedicated to breakfast so it is large and has many offerings. The breakfast room attaches to the pool area so you never have to balance your food on your knees...there are plenty of tables. We didn't use the pool, but it is large with tables around the perimeter and ample space for many people. The area in which the hotel is located used to be a rough area, but the city has done much to clean out the old buildings and provide light after dark. We didn't feel uncomfortable staying there or going to our car after dark at all. My only complaint would be that the bathroom had no grab bars. Given that many/most of the people in the hotel when we were there were seniors, it would seem a good idea to install them. I for one really depend on them. Criticism of this place in reviews I have read seem to ignore the fact that this is a refurbished hotel and beats the prices of the competition by several dollars. The location to everything, including Duluth, can't be beaten. We will continue to return to this hotel and be grateful for a delightful breakfast, free newspaper and a good night's sleep in a quiet location. A lovely restaurant, The Hammond, is across the street and offers amazing food. Once you're parked, you can walk to everything you'd want.

"Way below Best Western standards"

2
13/09/2016

We are retired upper middle class professionals who take car trips when we can get away. We nearly always stay in Best Western hotels for which I have carefully checked out reviews. Didn't happen this time. Oops. First impression-I really didn't like the neighborhood and it is at the bottom of an interstate on ramp. The landscaping is fresh and nice. We had asked for a quiet room and were put in the second room from the main staircase (no elevator but only 2 stories, with the coffee at the bottom of the stairs in the lobby), across from the ice machine and facing the traffic. The lobby and hallway looked fine, impression of staff was that it's just a job-confirmed later with an interaction my husband had. We were there for 2 nights, Sunday and Monday so it wasn't busy at all. The hot breakfast was standard. The good-Twinings Earl Grey tea on the very nice coffee bar and good coffee; the indoor pool area with tables right next to the breakfast area and large well-cared for plants; new carpet; comfy beds. The not so good-The room-no microwave, no full-length mirror, the narrow bathroom entry partially obstructed by the A/C unit. Strange update/decorating choices. The ugly- More than a minute to get into the room because the room keys worked occasionally; Sunday when we arrived there was quite a lot of dirt with rocks and grass on the carpeted stairs at our most convenient exit by our car. Monday morning the same only the grass was drier and the dirt getting ground in/ Monday night-still there/Tuesday morning-still there but really ground in. It seems they have recently 'updated,' a relative term I think. They seem to have missed updating the shower. And cleaning. There is old tile as a shower/antique bathtub surround----and the grout is quite moldy. I really didn't want to touch it. The A/C unit was really dusty, moldy and filthy (OLD dust and filth) inside and we were concerned about turning it on but did so while we were gone during the day (and it smelled moldy when we got back) and off at night. When I turned the shower water off Tuesday morning the hot water would not go all the way off (there was quite a stream) so my husband quickly took his shower and was only able to get it off by turning it as far on as it would go, then turning it off. He reported it to the maintenance guy who said he would take care of it that morning. We would not stay here again.

"A bit outdated, but good for a night's stay."

3
07/09/2016

This hotel was a bit outdated with a smallest bathroom I have ever seen in a hotel. The other complaint was an overwhelming chorine smell from the indoor pool. Room was clean and the front desk staff was helping. This is good for a quick one night stay, but overall the hotel is a bit outdated.

"Ugh"

1
06/09/2016

Not a great experience. We tried to check in early, but could not. Requested change from double queen to King, which we were told could be accommodated. When we returned for check in, we were given a room on the second floor. When we asked if a first floor room was available, we were told no. Upon entering our room, we discovered two queens! When I went to ask for the king bed we were promised, we were begrudgingly given one...ON THE FIRST FLOOR! Wifi completely nonfunctional. No elevator. Halls smelled of chlorine. Room smelled of mildew/mold, and the window would not open. Never again.

"worst hotel experience ever!"

1
06/09/2016

this was the most overpriced hotel I ever stayed in ,we paid $355 for two nights over the labor day weekend, the wi fi was hit and miss the pool area was a free for all with hot tub below water level and kids kicking balls into hot tub all the time , they had one desk staff doing all the work each weekend night,and the maids did an awful job "cleaning" the room after the first nigh , still had trash and same bed sheets on the beds they just left a couple towels in bathroom ,and the next morning we woke up to drip from the rain the night before coming from ceiling ,try to stay in Duluth if you can we had no choice as it was a short notice trip:( never again!!!

"nice remodling job"

4
05/09/2016

very nice hotel since the last stay, looked like brand new room with all the updates. Best hotel staff I have seen in a long time. overall very good, but a little pricey, missed the free evening drinks on weekends. always had great beers.

"Best Western - Superior"

4
04/09/2016

Best hotel to stay if you do not want a Lake view and do want to save few dollars during your travel in & around Duluth. Would be my first choice, if travelling with family, plenty of quick service restaurant in the vicinity of the hotel.

"Clean and Quiet"

4
31/08/2016

Our room was very clean and quiet. It is located in a quiet part of town. If the bridge would not have been under construction it would have been very easy to get to. Very friendly staff! Close to sights in both Superior and Duluth.

"Great Location"

5
30/08/2016

Comfortable, clean, good beds, good breakfast, helpful staff, cookies and coffee in lobby. Close to lots of attractions. Great amenities Spacious rooms. Everything in working order. Great location. Affordable but weekend rates high

"has improved to suit clients"

5
29/08/2016

went back to bridgeview this sunday and was so impressed , the staff are very friendly and I had a small request that seemed to get lost but the desk staff made it all right fast and friendly ........the breakfast area has improved with being clean , and a large amount of choices ....the rooms have been redone , floors , pictures , bedding , window coverings ....we asked a staff what happened that there is such a great change in looks and service ...we were told that management has changed .........sorry but that is great news and very much needed ...we now tell our friends who always travel with us that it is back to how a hotel should be , smiles and friendly service.....thank you from 2 families and there kids .

"Tall ships in duluth"

4
21/08/2016

Clean rooms great location easy to get to duluth for sights good price. Helpful employees and good pool area for the kids with adult only time also nice breakfast. All and all a very good stay with family and made for good weekend great place to stay while visiting the north shore

"Minutes from Duluth at Much lower price"

4
20/08/2016

Decent room nothing fancy and good breakfast with variety.Five minutes from Duluth which was our destination but much higher prices. Fun pizza places nearby downtown right there in WI too and quiet downtown area unlike Duluth, tho area appears a little run down but ok.

"Clean room"

4
11/08/2016

I couldn't pick up the wifi unless I stepped out of my room and logged in; once I had it it was fine in my room until my ipod went to sleep, and then I had to step out and log in all over again. Noise came through the door more than average, but I appreciate a clean room above all else in a hotel and since I live with 4 kids, noise doesn't bother me much anymore. The room was very clean and staff was very accommodating and friendly.

"Old hotel with a smell......."

2
10/08/2016

We spent one night at this hotel. Our room had a weird odor and the air conditioning and WiFi was terrible. The bathroom is so tiny. It was so hot throughout the whole building. Pool was just ok. People were wearing their day clothes in the pool. This place definately needs an update.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Heidi, Thank you for your comments regarding your recent stay. This hotel was recently remodeled, although we were not able to change the size of our rooms and bathrooms. I am sorry about the issues you encountered and will address with our hotel staff. We appreciate you letting us know where some improvement is needed.

"Drive Ins Diners and Dives"

4
10/08/2016

Very nice hotel, appeared to be recently updated, friendly staff at check in, very helpful, comfortable room. We were booked next to the pool and thought that might be a problem. It was not even though there were many people with children it quieted down early and no issues with getting a good nights sleep.

"Poor accommodations"

2
07/08/2016

The high speed wireless connection did not work at all. The bed and pillows were hard. The room was way too cold. The toilet in the bathroom was hard to get to. It was in a very small space. The room had a bad odor to it.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Debbie, Thank you for your comments and I am sorry about the issues you experienced. We do have a 24/7 tech support number for guests to call with any internet issues at the hotel. Doing so helps us know where we may have issues that need to be taken care of at the hotel. I apologize for the size of our bathrooms and the odor. We are investigating where the smells may be coming from and will correct immediately. We appreciate your business and hope you will choose to stay with us again.

"Great place"

5
05/08/2016

Friendly welcoming staff. Spotless room and the best hotel breakfast in quite some time. I liked the location and on a hot summer day the pool was most welcome. I found the staff to be exemplary . The Hotel was sold out but every issue was dealt with promptly. I plan on coming back next summer and will stay longer than overnight. My compliments on a fine hotel and very competent staff.

"Beware Of Double Charging"

2
03/08/2016

My husband asked me to check out. We always pay cash when we are in the US rather than using the credit card. At check out Tom who was at front desk said to me that we did not pay cash and I repeatedly told he nicely that my husband paid at check in. Tom automatically charged my CC. I went to get my husband while he was out with the kids packing up. Tom told him also he did not pay, 5 min later Tom realized the room was paid cash and was not able to reverse the charges because the manager was not in yet. There were other guests who were workers and they were waiting for their receipts and were not happy because Tom front desk said he would email them but these workers wanted their receipt. We did not have an issue with the room or the hotel itself. The room was fine and clean, breakfast was great and check it was good too. I was disappointed at check out. I saw Tom at the breakfast room helping himself to breakfast who should be at front desk. I have been to many BW and never once did I ever see an employee do this. If you pay cash at check in always get a receipt to avoid issues with Tom at check out.

"OK No-Frills Hotel -- with a GIANT POOL"

4
02/08/2016

A fine, moderately priced hotel. Easy to find. Clean and comfortable beds. Pretty decent shower. Has large swimming pool area in center of building. Almost all rooms share a window/door with this pool area. Pool area is quite loud until 10pm. You've been warned.

"WiFi would have made this a five!"

4
02/08/2016

Very clean and comfy hotel with friendly and accommodating staff. Young man directed us to Anchor Bar for dinner, which was a fun experience with a great burger. Breakfast is quite adequate and good variety. We had ZERO wifi the entire 27 hours we were there. We complained, they said they would reboot the system. Never did get wifi and never heard from the desk. I am questioning if they actually have a working system right now.

"Not that great"

2
30/07/2016

Over priced. Nothing special. Had 1/4 of a roll of toilet paper, and no extras. Had 5 kleenex left and no extras. Cleaning carts were left out right by where you walked to go outside. Very noisy pool side room. Found hair in bathroom.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Dorene133, I am very sorry to learn that the amenities in your room were not properly stocked. I appreciate you letting us know so that we may address this with our staff. I apologize that you experienced these shortcomings and hope you will stay with us again in the future.

"Good place to sleep"

4
30/07/2016

Have stayed here before. Good place just to relax and Sit in hot tub and have a great breakfast. Hotel has a small gift shop to buy snacks and other things. Pet friendly and very quiet rooms. This hotel is a easy drive over the bridge from Duluth and a stones throw from lake superior.

"Motorcycle tour of the North Shore of Lake Superior"

5
28/07/2016

The hotel is conveniently located just across the long bridge into Superior, Wisconsin from Duluth, Minnesota. Our maps app made this sound complex but it was not. I35 to I535 toward Superior, accross the long bridge, right turn at the first light and your there. This hotel has been recently up dated so the facility was new, fresh and clean. Their continental breakfast has a good selection of breakfast items, and the staff kept the area clean and neat. Restored area of Duluth and the Aerial Lift Bridge are close by and easy to access. We traveled up the North Shore of Lake Superior on Highway 61 all the way to the Canadian border and back in one day stopping along the way to see some sights.

"Good location"

4
26/07/2016

The hotel was nice and pet friendly. It was right beside a mall and an Olive Garden. The room was spacious as we had a 1 bedroom suite with a pool view. We only had a couple down falls at this location. The front desk guy was not a very friendly person, the pool view room actually has a hallway on both sides so it's a little extra noisy and with two dogs was a bit of a pain and last the air conditioner is in the living room where our 3 year old slept. This again was not a big deal but the humidity of the pool kept the room warm and it was tough not to freeze the little one while trying to keep the 1 bedroom cool. I would stay here again.

"Great Stay"

5
23/07/2016

Very nice and friendly staff. Clean and comfortable place to stay. Very reasonable price for the area. We were in town for a wedding and the other members of the wedding party were disappointed in the service where they were staying. We paid less then they did and we had a great place to stay.

"Good"

4
20/07/2016

We came to the area for a family reunion at the Pattison State Park in Superior. This was close to the location of the reunion, most of our family was staying there, it was very clean, front desk staff were very respectful and helpful. We would definitely stay there again if in the area.

"Back again"

5
16/07/2016

Since we were here three years ago they have done a complete remodel and done a good job. They redone the breakfast area and the food was great and very well attended. Rooms are still being done but looking good. Maid service was great and helped out where needed. Great stay.

"Don't waste your money"

1
14/07/2016

They screwed up our reservation, refused to fix it (until I lost my temper), then tried to bill us an extra $100 for their mistake. Very uncomfortable beds, flat pillows, awkward set up in the bathroom so my 4 year old couldn't use it alone (heck, when I used the toilet, I could only touch the floor with my tiptoes and could barely reach the toilet paper myself - and I'm not overly short), very noisy because all rooms are near the pool (and their staff made noise for a good 30 minutes after the pool closed at 11 by dragging chairs back into place instead of lifting them quietly), the room was filthy (thank goodness I travel with lysol wipes -- the toilet and all countertops/tables were disgusting), and the staff was probably the rudest and most unfriendly staff I've ever had the displeasure of dealing with. I paid close to $400 for a room for two nights (we had a suite so my daughter could go to bed by 7 in a quiet room as this was her first trip away from home) and it was a waste of money... I found another hotel that will only be $200 for two nights in a suite next time we go...

"Outdated rooms. Nice Staff. Billing Issues"

3
11/07/2016

To the plus side, this hotel is a good location if you need to be near Duluth. It is just across the bridge. Hotels on the lake front in Duluth are ridiculously expensive, so this hotel is a nice, relative value. The rooms show their age despite some attempts to update them. The bathroom is quite tiny and there was something slowly leaking from the ceiling in ours. Overall, the rooms work, especially if you aren't planning on spending a lot of time in them. The staff was friendly enough, too. We had an issue with the bill at check-out as they were trying to charge me quite a bit more than had been confirmed when I made the reservation. It was frustrating that Best Western either didn't train their staff to make the corrections or authorize them to do so. I left and wasn't sure what would be corrected (if anything) or when it might get done. To their credit, the "newbie" working the front desk called me back after a couple of hours and said he had corrected the charges. He had also given me the e-mail address of the hotel manager. She replied to my e-mail quickly, too. So, they did a good job resolving the problem. However, Best Western could put some things in place to help the resolution take place immediately. One more thing, the hotel has a large indoor pool area that is surrounded by most of the rooms. If you don't want that noise or swimming pool smell, ask for a room away from the pool. All in all, if you don't mind an older hotel and are more concerned with the location, this Best Western should work fine for you.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Keep_A_Happy_Wife, Thank you for your honest comments regarding your recent stay at the hotel. We have been upgrading rooms and I am sorry that our effort apparently did not show well in your room. I am sorry that the staff did not resolve your billing issue sooner but happy that they did get it resolved. Yes, training is needed and we will take care of that right away. I do hope that despite any issues you encountered you will choose to stay with us again in the future.

"Not waste your time"

2
11/07/2016

If you like dirty sheets, bugs in your rooms and staff who tells you they are not cockroaches but June Bugs then this is the place for you. Unfortunately, it was a busy weekend and could not find other accommodations....buyer beware

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Ann, Thank you for taking the time to know where improvement is needed. We tend to not have cockroaches this far north but we may have had some other kind of beetle or bug. Regardless, we prefer to not have any bugs in our hotels and do contract for pest control. I am very sorry that you found any in your room at all and will work with our contractor to mitigate. Please know that having bugs in our rooms is not normal and accept my apology that you experienced this at all.

"Nice hotel, great pool area, OK for pets"

4
09/07/2016

This was my second stay at this hotel. They have a fantastic indoor pool area. I travel with dogs and this property is OK for pets. Not a lot of grass, it's all in the rear. However there is lots of grassy areas available across the street - so it's not really a problem. The breakfast is better than average. This is an older property, well constructed, clean, well maintained, and the rooms are on the large size. I'd stay here again.

"Family stay at Bridgewater Superior"

5
30/06/2016

Great place to stay. The staff is very helpful with any questions you may have. The breakfasts are really above and beyond other motels. It is clean and nicely decorated. We have made many trips to this location and will go again.

"Good Value"

5
27/06/2016

My wife and I spent six days/nights. We didn't experience any problems. The room was spacious, clean, well maintained, but needed a refrigerator. The bed was very comfortable. The staff was friendly and efficient. The breakfast was very good and had a nice variety of items to choose from (waffles, cereal, pastries, eggs, bacon, sausage, juice, coffee, muffins.) The pool area was inviting, not humid and was used by our nephews who enjoyed it. The fitness center was small, but had enough equipment. Overall, a good value and good location.

"Very comfortable beds!"

5
26/06/2016

BW has the best beds! Don't let the neighborhood of the BW Bridgeview Hotel in Superior scare you. It's just fine, just an older neighborhood. The staff are very friendly and our room was very clean. For great comfort, reasonably priced, stay here!

"Grandma's Marathon weekend"

4
24/06/2016

If you need a hotel to stay, Best Western, during Grandma's Marathon weekend provided excellent service. Staff was friendly and prepared to help all the runners and their families. Breakfast was suitable for runners too: hard boiled eggs, scrambled eggs, English muffins, peanut butter, and banana's and granola bars everywhere!!!!

"location"

5
22/06/2016

the location was great it was beside the lake and easy to get to anything u needed to get the room was nice and beds well lets just say I didn't want to get out if it and it was close th where I had to be at for work

"On our way to Minnesota"

4
15/06/2016

We had only one night here on our road trip. The rooms are clean and updated. We had a room right beside the indoor pool, which was fine. We didn't swim, but there were a lot of folks in that area. We were grateful that they closed the area at 10:00, so we could sleep. If you want a quieter area, get away from the pool. The breakfast was what we expected and the. We were on the road again.

"Great next to Duluth"

5
13/06/2016

I enjoyed the hotel. The best part was that going into Duluth via I-535 from the hotel, you always get a breath taking view of the harbor/Canal Park area. The free breakfast was great and one of the fastest internet in a hotel that I experienced.

"Fantastic Stay"

5
06/06/2016

Great stay as always,Good food,.clean rooms. Excellent staff they go out of there way to make your stay pleasent .,close to Duluth, restaurants shopping mall . winter time christmas lighting close to the ships and harbor

"Nicely renovated "

5
01/06/2016

Stayed the weekend of the 17th and 18th of May, have stayed here in the past, renovated nicely, staff very helpful and friendly, good breakfast , short walk to downtown Superior, plenty of local taverns and nightlife nearby. Located right at the base of the High Bridge in Wisconsin and a short commute to Duluth . Plenty of tourist attractions in both cities. Road motorcycle up the north Shore of Lake Superior in Minnesota and the south Shore in Wisconsin

"Sleep-less night"

3
30/05/2016

If you want sleep......don't let them book you into the pool area as the kids, especially on a long weekend, scream until 11:00pm They are doing renovations so we will give them another chance. The internet didn't work the next morning (which wasn't the poor manager's fault) but we wanted to get on the road early and breakfast isn't served on Sunday morning until 7am.....will have to give them another chance next time as the staff was extremely kind and felt very bad that things just weren't working.

"BW Bridgeview"

4
23/05/2016

Convenient location great value has all required amenities. Best of all with BestWestern points got a free nights stay. Highly recommend BestWestern for their consistency making them our 1st choice when travelling.

"Pleased with our stay"

5
13/05/2016

We have been staying at the Bridgeview Hotel in Superior over the past 30 years. We have seen the improvements over those years and will continue to go back. We now have 2 pet dogs and the hotel accommodates us whenever we need to travel with our pet. Pricing is very reasonable.

"Great people at the Bridgeview!"

4
06/05/2016

Another great stay at the Bridgeview, I cant even remember how many times we have stayed here! The breakfast and cocktail hour are great,Tina does a fabulous job with that! Nice to see Jordy still there too! Was sorry to see that Doug was gone, he was always so busy and on top of everything. Lots of renovations and upgrading of rooms going on.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear DLD99, Thank you for your many visits and great review. I'm glad you know you can count on us for a comfortable stay and great service. We really appreciate your business and look forward to welcoming you back the next time you are here.

"Two Oldies 70"

4
05/05/2016

Another great girls trip to the Bridgeview, have lost count as to how many times we have been there--it is over a period of 30 plus years. Enjoyed it as usual, a lot of updates being done, the staff was coping very well with the mess during the construction. The rooms look great with the remodelling. Always have looked forward to seeing our friends there Tina, Jordi and Doug, but this time Doug was no longer there and missed him big time. Tina looks after the breakfasts which are very plentiful and also the cocktail hour, she does a tremendous job of keeping it so well supplied. Thanks Tina and look forward to our next trip.

"Great!"

5
02/05/2016

Great hotel! Pool area is really nice. Breakfast is enormous and has numerous options for everyone. Tina is amazing and is always friendly and helpful. Cocktail hour with free drinks and snacks is a nice evening snack. Rooms look nice and are clean, but leave a bit to be desired functionally (difficult toilets and noisy mini fridge). Overall, really a nice place to stay.

"Right off the Bridge!"

4
02/05/2016

First of all, this hotel has seen some years pass by before it. BUT they are doing what they can to update and become more modern. When we stayed, the whole pool area rooms were being updated and renovated. The price and staff really made up for a little bit of dust and construction. The staff were super friendly and talked to us like they were old friends. The breakfast was great, huge selection full of premium options like waffles, eggs, sausage, cereal, fruit, etc. The room that we stayed in was clean and nicely updated. We really liked the nautical theme throughout the place. Yes, it was a little dated and kitschy but it fits well within this shipping harbor city. It is also nice that this place is right off of the bridge that connects Duluth and Superior so you can get anywhere in the Duluth area quickly and effectively.

"Great Hotel"

5
02/05/2016

We have stayed at the Bridgeview in Superior several times when we visit our family. The staff is always pleasant and helpful, the rooms are very clean and the all around appearance and look of the hotel is awesome. They have remodeled to keep things up to date and the pool area is great for kids.

"Very Run Down"

2
25/04/2016

This particular Best Western has seen too many years. Our room was very run down. The sink counter top was right next to the "closet" which made that space too small. The toilet and shower room was so tiny it was hard for a larger adult to get in to shut the door and the tile was a cracked mess. There was construction in the pool area which we were not told of when we booked the room. Our children did not want to swim there so that was a complete waste.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Melanie, Thank you for your review and for your business. I apologize for the issues you encountered. The Bridgeview is currently finishing renovations in the last group of rooms. All other rooms have recently gotten new carpet and bedding. I am sorry if you were in a room that had not been done yet. I do hope you will come back to give us another try after all rooms have been completed.

"Better than before"

5
15/04/2016

I like this hotel. Very convenient location, clean, updated and comfortable. Management works hard keeping this property fresh and updated and it really makes all the difference to me. Friendly staff. Clean, spacious room, very comfortable beds, mini fridge, iron, good in room coffee, soft towels. The fitness room just off the indoor pool area is above average. Weights, 3 aerobic machines, tv, towels, water. I didn't get a chance to try the breakfast but the 24 hour complimentary coffee/tea in the lobby was very good. Some of the rooms have a walk out to the indoor pool/hot tub area so if you have kids you may want to try for one of these. I saw three spaces in the back lot for camper/RV parking. You will enjoy your stay here. To management, you are really doing a nice job keeping this older property fresh and updated, recent renovations look great.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Driverjoe, Wow! Thank you for the glowing reveiw! We are so glad you had the opportunity to check out the changes and improvements.

"Nicely renovated, comfortable rooms"

4
15/04/2016

The rooms have been renovated and some renos still taking place. Our room was very comfortable and staff was terrific. The pillows were terrible (can not express enough how horrible the pillows were.) The complimentary breakfast was a terrible as well. The staff lady at breakfast was great and presentation was great food choices and flavour was terrible.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Hotel, responded to this review
Dear Jana, So glad you like our new look and I am sorry the pillows were not very good. I will be sure to share your review on them as well as breakfast. Thank you for taking the time to let us know where improvement may be needed!

"nice hotel"

4
11/04/2016

clean and friendly, will be really good after renovations are completed. Breakfast was good and had lots of choices. Pool areas was large and water was warm for kids. Rooms were spacious and comfortable. The bathroom in my room was very very tiny and the water from bath dripped, but I am guessing that these things are still part of the renovations

"Great Place!"

5
08/04/2016

The Best Western Bridgeview is a great place to stay, especially for families. It is very clean and the manager and staff are very friendly and helpful. It is also easy to get to most places in Superior and Duluth because of it's location. we have been staying there for about 40 years and we consider it our "Home away from Home".

"Best western Bridgewater in Superior Wi"

5
06/04/2016

excellent place to stay Great Staff and employees good location good food clean comfortable I would recommend this hotel to anyone to stay there at any time. I would like to know where this survey goes and what the outcome is..does the hotel get any special recommendations through this survey.

"nice,clean rooms&friendly staff"

5
20/03/2016

Stayed for 3 nights,1st week of February. Was in a new ,refurbished room,non-poolside,was very nice.I requested a certain area when I made my reservation& it was waiting for me when I arrived. Doug,the manager,was very professional&pleasant.I met Tina&Tammy in the breakfast area & they were very nice. Good selection for breakfast. Enjoyed the cocktail hour! Pool area was very clean,water temp. was great. I had a non-poolside room,being I have no children with me ,it was nice&quiet. Will certainly be back for my summer vacations.Good location for visiting friends in Superior,&going over to Duluth.

"Best place to stay in Duluth and Superior"

5
19/03/2016

The rooms are very nice, always clean and quiet and the staff is very friendly and always helpful. Tina in the dining area is particularly friendly and helpful. We always stay here when we come down to the area. Beautiful pool and hot tub. Very relaxing.

"Many great stays here!"

4
19/03/2016

The Best Western Bridgeview Hotel is my go to place to stay while visiting Duluth/Superior. I love the location, so close to shopping and restaurants. The staff are so friendly and Doug the Manager is great! I travel with my Shih Tzu and this hotel is pet friendly, which gives it a big thumbs up! There is a continental breakfast served every morning in a room by the pool. Lots of variety of foods, and you can dine in the little breakfast area, by the pool or take it to your room with you. The rooms are spacious and the beds are comfy. There is free wifi and cable channels. The Housekeeping staff are so friendly, with always a good morning or hello. The rooms also have a fridge and a coffee maker, which I like so I can make my tea in the mornings. The pool area does tend to get a little loud, so if you want quiet, I would suggest a room farther away. The Hammond steak house and bar/liquor store are across the street, as is the Calumet gas station. Great steak and lobster at the Hammond restaurant, and the fried chicken at the Calumet (formerly the Spur) is some of the best I've had. I know many people from my home town who always stay at the Bridegview when they are in Duluth/Superior. A nice little drive over the John A Blatnik bridge.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear EllieYo, Thank you for that glowing review! We love when guests, such as yourself, stay and enjoy all the amenities we offer. And we love haviing the four-legged guests too! So glad you enjoy your time here and we look forward to seeing you again soon.

"another amazing visit"

5
17/03/2016

just returned from a night at the Bridgeview and as always it was great. Doug, the manager is great, so very professional, friendly, and remembers his guests!!! Tina at the breakfast bar knows how to runs things. She is so very friendly and a great hostess! the hotel, staff, pool, breakfast, all just great!!! looking forward to our next visit in April

"great family hotel"

4
16/03/2016

hotel was very clean and great for families. nice pool and hot tub area and hot breakfast was terrific. hotel is under construction and we are looking forward to upgraded rooms next year. the only drawback is when the pool area is closed for the evening there is limited space where groups can sit and socialize after

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear 725jeffv, So glad to hear you and your family enjoyed your time at the Bridgeview. Sorry for any disturbance as we do some upgrades but we are sure you will love them when they are complete. We do have a close time for the pool area at night so that guests in those rooms are not kept awake. We want all of our guests to have a good night's sleep while staying with us. Thank you for choosing to stay with us and we will look forward to having you again.

"Always stay here !"

5
14/03/2016

Just stayed here (again) with my mother and sister. Another wonderful stay, with SUPERIOR staff and excellent service. Particularly want to give a shout out to Tina, who is always pleasant and helpful at the evening cocktail events, and morning breakfasts. Manager Doug is the best to be found; he ensure the hotel runs smoothly and efficiently, and is always available to his guests to see to their maximum comfort. Well done, and we will be back.

"I refuse to stay anywhere else!"

5
02/03/2016

I have been staying at this hotel for the past 5 years and have never had better service no matter where the location, or how much I paid for the room! The entire staff is friendly, professional, and helpful. The breakfast is amazing with hot and cold food options, and a spacious and clean dining area.

"Extremely noisy!"

3
21/02/2016

This is the noisiest place we have ever stayed! Design is bad. All the rooms go around the pool area and it is sooo noisy all day long! A great place for kids but we won't go there again for a quiet vacation...

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Paul, I am very sorry that your stay was so noisy. Only the poolside rooms are around the pool. All other rooms are away from the pool area. If you do find yourself in the area again and would like to give us another try, please request a non-poolside room and it will be much quieter. I apologize that you found yourself in a pool area room and I hope you will give us another try.

"Eventful weekend. "

2
15/02/2016

We stayed 2 nights and came with our dog. Finding a pet friendly hotel is always a plus. The hotel and pool area was pretty nice, kind of echo-y, but it didn't bother is too much and the beds were comfortable. The morning after our first night here, my husband took our dog out for bathroom and found someone in his truck, pretending to have been out there to put valentines in the truck. My huaband pulled him out and asked him what he was doing in the truck. He was on drugs, he said he felt like he was living in a soap opera and then freaked out saying why wouls he put valentines in the truck, he didn't even know us. We ended up calling the police and provided plates and description. Cops said the whole city is terrible with petty crime because of the junkies. Hotel refunded us the first night stay and they were helpful with the situation. If we didn't have to deal with the police, it would have definitely been a better rating.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Jasmine, So glad you were able to bring your pet with but I am very sorry that you encountered someone messing with your vehicle. While we are not responsible for vehicles in the parking lot, we do recommend guests lock their doors as there is no way for us to account for other people's actions. I am glad you called the police. We don't typically have any issues and I do hope you will stay with us again if you have the opportunity.

"Good value, accomodates pets."

4
07/02/2016

Had to attend a funeral for a relative and didn't have time to make arrangements to have someone take care of my dog for the one night I needed to be gone. Was nice to find a place that could accommodate my dog for this this trip. They were very flexible too about check-out time - the service was at 11, followed by the trip to the cemetery and then lunch at the church. The hotel allowed me to have late check-out at 2pm without charging extra - that was greatly appreciated. This is an older hotel. It's clean and well kept. The bathroom areas are little small, but serviceable. There's a very nice self-serve breakfast provided in the morning.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear AddiefromMN, I am very sorry for your loss and glad that you were able to bring your dog with you for comfort at the very least. We appreciate your business and hope you have the opportunity to stay in the future under better circumstances.

"Good stay for money"

4
01/02/2016

We were traveling for "pool championship" to Duluth and our group booked this hotel at the group rate. Group discount wasn't that great, and didn't make big difference. But I did my research and found that this hotel is not that bad for money in the area. It doesn't look very appealing from outside, but clean and cozy inside. Room was clean, we had mini fridge and microwave in the room, which was nice. Free breakfast was not bad for place of this caliber. Staff was friendly. I don't mind staying there again.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Svetlana, Thank you for your review. I am glad we were more than you expected and appreciate your business. I hope your team did well at the pool tournament. We will look forward to having you again if you are ever in the area.

"great place for a couple or a family"

5
30/01/2016

my husband and i stay here everytime we are in Superior. Great rooms very clean and updated. the pool/atrium area cannot be beat. very friendly staff and a top of the line free hot and cold breakfast every morning.

"noisy party"

3
23/01/2016

We have stayed at a similar style Best Western before--that's why we booked it. But what we wanted was a quiet weekend getaway and what we got was a long, super loud party of 20 + children who spent hours in the pool and hot tub. The noise was so loud, it gave me a headache. There was no space for adults. We paid so much money for a poolside room but feel like we should get a refund or a discount. Right now I am wondering will they EVER leave!!

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Anne, I am very sorry to hear that you did not enjoy your stay. The pool at this hotel is one of the largest in the area and is quite popular with guests. It can get noisy when many guests use it at one time. I do hope that during the course of your stay you were able to enjoy some quieter time by the pool after others leave. Again, I apologize for the area being noisy at times and I hope you were able to enjoy your stay after they departed.

"Warm place on a cold night"

4
17/01/2016

The Bridgeview is an older motel that has a nice, updated appearance outside and a clean and maintained appearance on the inside. Room was warm and comfortable. No great decor, but refridge, microwave and coffee pot all worked. Bed was comfortable, and recreation area was nice.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Robert, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time and were able to relax and get a good night's rest while you were here. We appreciate your compliments and hope you will let us serve you here again.

"Great get-away"

5
05/01/2016

Pleasant, bright, clean. Great pool area and work-out room. The staff will go out of their way for you. Breakfast : huge variety with good protein in abundance. This Best Western was built for multi-purposes. Can do Weddings, business meetings and family gatherings.

"New Years Eve Party for kids"

5
05/01/2016

We had an awesome night at the pool playing football and volleyball with other guests that were staying, we celebrated our New Years on the 30th due to me working on the 31st. The hotel was understanding about all the kids we invited for the party. I would definetly recommend this hotel to anyone coming to stay in Superior WI.

"Back off the chlorine a bit."

4
04/01/2016

This is a nice hotel. Parking was plentiful, room was clean and adequately stocked. I'm not sure why the entire building smelled like chlorine but it was a bit too much on my schnoz. In the morning, by about 6 am, the chlorine was overpowered by the aroma of coffee. We were on the second floor at the opposite end of the breakfast area room 219. Are they trying to get everyone up and at'em? We might stay here again if I have a sinus problem I'm trying to get rid of.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear 9064ever, So glad you found that overall the hotel met your needs but I am sorry that there seemed to be a strong odor or chlorine and then coffee. Thank you for letting us know so that we may investigate. I hope you are able to give us another opportunity in the futre to serve your lodging needs.

"Excellent price & Location"

5
30/12/2015

Perfect for the family! Easily located and convenient to all major interstates! We have stayed there many times. the staff is all extremely accommodating and the rooms have been recently updated to make for a very nice stay! Breakfast is also a huge plus for the budgeting family!

"Pet friendly hotel"

4
28/12/2015

although this hotel appears to be an older property, it was well maintained with friendly helpful staff. We chose it mainly because it was pet friendly, but were pleasantly surprised at it's cleanliness and attention to detail. Excellent full breakfast offerings, not just the basic waffles and col hard boiled eggs. Will definitely stay again!

"love this place"

5
19/12/2015

we stay here often love the pool area and the happy hour is wonderful, the nice lady who runs the happy hour is so sweet we enjoy vistng with her...we will be back. The hotel was so clean and nicely renovated..bring some friends the pool area is great place for a pary

"Superior in Superior Wisconsin"

5
19/12/2015

An EXCELLENT place to stay, Friendly staff, well maintained property, a good location. When I travel in the Superior Wis / Duluth Mn area for work or pleasure this is the only place I will stay. It is an EXCELLENT value for the $$$. They have been redecorating for the past year and the old rooms were nice and well maintained. This time I had a newly redecorated room, VERY nice. The new Breakfast room (evening social gathering area) is large and convenient and nicely appointed. The pool/hot tub area has been "spiffed up" (not that it needed it). Being at the Eastern terminus of the Harbor Bridge with easy exit / entrance getting into downtown Duluth or to any of the local attractions is quick and easy. This is the only place I will stay when I'm in the Twin Ports area.

"General observations"

5
11/12/2015

I've been staying here for a few years on business and I wouldn't consider staying anywhere else. The staff is always friendly and will go out of their way to provide service. The hot breakfast is outstanding and they have a Happy Hour with snacks between Labor Day and Memorial Day. There is a pool, whirlpool and exercise room. Rooms are clean and there is Wifi service. There's sufficient parking and you're within walking distance or good restaurants. This is an older facility and they have spent money on remodeling. This is great value for the money.

"Great hotel"

5
07/12/2015

We stay at this hotel a few times a year. The staff are great, prices never disappoint, clean, pool is warm so it makes it fun to take the kids swimming, breakfast is good. It's always been clean when we visit.

"Best hotel around"

5
01/12/2015

I do a lot of traveling with my husband for his job and this is by far the best hotel I've stayed at. Great rooms, friendly staff and just overall an amazing place to stay. During winter months they have drinks and snacks set up in the breakfast area for guests, free of charge. If you aren't okay with a little noise, then I would suggest requesting a room that isn't by the pool but being with our noisy toddler had no problem with it. We will always stay here when we are in the area. Such great hospitality here.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Jenni, Thanks for staying with us and posting your nice comments and 5 star rating. I'm glad you found us to be a good value and that we met your lodging needs. I hope we can serve you here again.

"Extremely Poor Service"

1
30/11/2015

Not fit for man nor beast!! If you want unfriendly service and a LOUD night's sleep; Stay by all means. Front desk staff did not make attempts to control unruly guests, and did not address a concern that I expressed to attendants. Be forewarned- not a fit sleep unless you stay in the suites. Never again

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Phillip, Thank you for taking the time to let us know where improvement may be needed. With the Thanksgiving holiday and Snocross event the hotel may have had more activity than usual with family groups in particular. Guests of the Bridgeview love that we have space for them to get together and I apologize that the noise level may have been an issue for anyone in the area. We understand that you have had contact with the General Manager of the hotel and if you have additional concerns we invite you to please reach out to him at the hotel. We appreciate your business and do hope you will give us another opportunity in the future to provide accommodation and a quiet night's sleep.

"Weekend gettaway"

5
26/11/2015

This is a very family friendly hotel. We have enjoyed coming to Superior and to know that Best Western Bridgeview is a place we can count on to lay our heads down. We are always greeting with friendly smiles. Our rooms are always fresh and clean. Great service from all employees we have encountered. We try to stay here when we need a place in Superior.

"Very pleased"

5
14/11/2015

We enjoyed the Best Western. One reason is they are Pet Friendly. We enjoyed the breakfasts. We enjoyed the services provided such as the pool and hot tub and exercise room.We appreciated the friendly help from the front desk and how quickly they responded to any questions or help we needed.. We certainly would stay at this Best Western again if we are in the area.

"Best Western Bridgeview Motor Inn Superior"

5
12/11/2015

This hotel lives up to the city motto. Superior By Nature. Rooms are clean and staff very polite and approachable. We have stayed at other hotels when the Bridgeview has not been available, but as usual they not meet the standards set by the Bridgeview. Therefor we always come back to it

"Last visit 25years ago"

4
12/11/2015

Haven't stayed at the Bridgeview Bestwestern since my boys hockey days which is about 25years ago at that time it was going downhill .Well I was thoroughly surprised this week the hotel was great.....clean..quiet...great customer service...the pool area hot tub were perfect after 2 long days of shopping...I would highly recommend this hotel.The women who worked the happy hour and the morning breakfast was excellent,friendly,efficient and most of all she made a conversation with everyone that walked into the hospitality area.She was amazing please pass on our thank you...We will definitely return....

"Excellent option for Duluth, Dog and Family Friendly"

5
10/11/2015

We spent a long weekend at the Bridgeview Best Western in Superior, WI. We had a lovely time, the pool was very warm, the hot tub was also nice. The breakfast was great for the kids. They also are very dog friendly, although some guests clearly did not clean up after their pets. I highly recommend this hotel when traveling to Duluth and/or Superior for leisure.

"Excellent place to stay when visiting Duluth"

5
05/11/2015

I highly recommend this hotel. It was clean,quiet, had a good breakfast, and excellent friendly staff. There is also an inexpensive but tasty restaurant/bar that was on the TV show, "Dives and Diners," within easy walking distance. We will return to this hotel in the future when we visit Duluth.

"Quiet & Charming"

4
30/10/2015

We enjoyed our stay here. The hotel decor is based on ships and we loved it. It's older, but that's what we liked. The rooms were clean and very quiet. The breakfast was good with lots of variety. Nice, clean pool and hot tub area too. We would definitely stay here again. The hotel staff was very nice.

"Old hotel"

1
30/10/2015

Best Westerns hotel are old and in need of updating. I would not recommend them to your average business traveler. If you want comfortable room to relax in Best Westerns are not them. They are usually old and not setup for the business traveler.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Peter, Thank you for your comments. I am sorry that the hotel did not meet your needs while traveling. The Best Western Bridgeview has been working on some improvements and we would love to hear your recommendations for the business traveler. You can email us at [email protected] with additional suggestions. I apologize that we did not meet your business needs but hope that we may be able to in the future.

"Hotel stay"

5
26/10/2015

the best western bridge view in superior wi is a very nice hotel we were very pleased with our stay lots of choices for breakfast and the employees are very pleasant for all the amenities the value is excellent also pool is very clean

"Thank you so much!"

5
26/10/2015

I left my meeting early because I wasn't feeling well. I got to the motel before my room was ready. The managers there quickly gave me a different room without charging me any extra fees. I was very pleased with their professionalism and caring.

"Covers the basic requirements for an overnight stay."

3
20/10/2015

This Motor Inn does an adequate job of providing the basics needed for an overnight stay. Our rooms were clean, although the decor was a bit gloomy. The air conditioning and mini fridge were noisy; we turned them off overnight. The buffet breakfast provided was of average standard only.

"Staying on the other side of the port"

4
19/10/2015

This hotel sits nearly at the end of the bridge crossing over the St. Louis Bay from Duluth and is a decent option if accommodations are not to be found in MN. It is an older property but appeared to be updated and maintained. Not in the best part of town but I felt safe within the confines of the hotel. Lots of nautical themed decor in the public spaces including a large model of the fated Edmund Fitzgerald in the pool area. I liked that the pool was open late so I go for a swim. I enjoyed the free breakfast which included a decent size assortment of foods including belgium waffles, eggs, and bacon. I think there was some biscuits and gravy too. Slept well and enjoyed our stay with our 1 year old. Good value.

"Too Pricey"

3
13/10/2015

The room was nice, but very expensive. The hot tub jets shot up toward the surface instead of across the pool, and did not seem to be adjustable for angle, so my hair got soaked. The key cards did not work well, and by morning, they did not work at all. The desk clerk let me into the room but said that the lock needed to be cleaned and she did not have the proper tool to do the cleaning. When I was checking out, she made a joke of it, as if it shouldn't have been an issue.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Christina, Thank you for your review and for noting some issues where we can improve at the hotel in particular the issue with your key card not working correctly. Please accept my apologies for any miscommunication when you checked out. The front desk was more sorry that it even occurred and was trying to make it a little better by joking. I am truly sorry that it did not come across as such. I do hope that you will choose to stay with us in the future to enjoy the pool and hot tub.

"Don't waste your money..."

1
12/10/2015

First when I arrived I had to wait 10 minutes for the front desk person to finish getting prices for a person on the phone who wanted multiple options on dates, never once did he acknowledge me or tell me he would be with me soon. Then when he did start helping me he took my credit card and then someone else walked in and he started helping them before completing my check in. All the time while holding my credit card as he walked around the desk area. Once he got back to me I had to wait for him to call someone to find an available room. Check in was at 3, I arrived at 4:30 and he had no ideas what rooms were available. When I got to the room the beds were obviously not queen size, they measured 54" wide.... Then I called the front desk to ask and he laughed and told me that they were queen size and don't worry. I asked him to come to my room to look and he said he wouldn't. I asked to have the manager stop by to look at that and our broken faucet. Well needless to say, no response. Tow other calls to the front desk a couple hours later went unanswered. The floor was dirty and my white socks immediately turned black on the bottom, the carpet was ripped, the beds were small, the pillows were so small and like the mattress, not comfortable. The faucet in the sink was broken and loose and it took two hands to operate. The curtains were stained and obviously haven't been cleaned in a long time. The hot water took 10 minutes to heat up for the first shower in the morning. The room also smelled terrible of chlorine from the pool. In the morning I went for breakfast and people were walking around barefoot and in dirty pajama's, needless to say I didn't eat there. Overall it was the worst experience at a Best Western and I paid $175 for the pleasure of staying there for one night. At check out in the morning, the desk person asked how my stay was and I told her I had yet to speak to the manager as I had requested last evening. She told me that they did not have a way to contact him right now, so I left. If you read other reviews here, the manager will respond that they are going to train on it, but he obviously never addresses them.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Bigtr65, Thank you for your review and for letting us know where improvement and training is needed. I am sorry for the inconveniences you encountered during your stay. The General Manager has also addressed your concerns more directly through the Medallia system. Again, please accept my apology for the issues and know that we are addressing.

"Plain, Clean, Friendly, Good Value"

4
12/10/2015

Motor Inns and Motels occupy their own service niche and are something we wish to avoid, We had to stay in Duluth and the whole city was booked solid. So we looked to the neighboring city, Superior, and it was completely booked also. Then, an opening popped up online for one room at Bridgeview Motor Inn and I reluctantly secured it. The room was very clean, the bed was pristine with pure white linens, the staff was very friendly and helpful, and we were pleasantly pleased. That said, stay away from the poolside rooms. They are very small, noisy, and smell of humidity and pool chemicals. That's what we were given to begin with and the desk staff was very kind and worked hard, given their fully booked house, to get us into a different room far away from the pool. It was a much nicer room and greatly appreciated.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Jen385, So glad we were able to surprise you and show you that the Bridgeview is much nicer than its name would imply to some. I am sorry you had a noisy room to begin with but glad the front desk was able to relocate you so that you could enjoy your night's stay. I do hope you will give us opportunity again in the future to serve your lodging needs!

"good signage"

4
05/10/2015

The hotel is a little difficult to get to, but there are good signs leading the way. it is partiaaly handicapped friendly. The areas that I felt were not handicapped friendly are the business center which is up a few staire and the breakfast area that is down some stairs. There did appear to be some rroms that would have access to the breakfast area. The breakfast was very good. There were eggs, bacon, oatmeal, yogurt, fruit, waffles, pastries, juice and coffee.

"Can always count on Best Western Bridgeview Motor Inn Superior WI"

5
05/10/2015

Friendly staff, good rates, comfortable for our employees who stay. They always ask that we book them at the Best Western Bridgeview Motor Inn Superior Wisconsin when we are working in that area. The staff at the front desk have gotten to know us and give personalized service.

"quality and value"

4
02/10/2015

excellent staff and a super manager that is always working for clients...overall very satisfied with staff,cleanliness and location with lots of parking and nearby amenities.a pleasure to stay there anytime.

"Nice Hotel with affordable prices"

4
30/09/2015

Our room was clean and the bed was comfortable. We had a room with a kitchenette and a bedroom set separately from the living area which was wonderful. The breakfast in the morning was okay, had many items to choose from some better than others. If you are someone to go to bed early ask for a room that doesn't overlook the pool as it was pretty loud at night until about 10 pm when it closed. Didn't bother us any as my kid slept through it but some might not.

"Great hotel at a decent price"

4
22/09/2015

This hotel was a great alternative, located in Superior Wisconsin, just across the bridge from Duluth, Minnesota, where hotels are quite expensive. My business trip was actually in Duluth, but, since there is difficult to find a hotel for an affordable price over there, I found this gem in Wisconsin, just minutes away from my destination.

KenJacobs, Guest Relations Manager at BEST WESTERN Bridgeview Motor Inn, responded to this review
Dear Ana, So glad you found the Best Western Bridgeview and enjoyed your stay while doing business in Duluth. It is a very short hop over the bridge and the value can be nicer than Duluth sometimes. I hope your business went well and we will look forward to having you stay again when you are next in the area.