Best Western Plus Hotel Safford, Safford

A great hotel. Very clean and super friendly and helpful staff. Rooms are spacious and bed was super comfortable. Best place to stop while in the area. Close to Mt Graham and Roper State Park for fishing.

The facility is new, well kept and everything works. The pillows are not wimpy like at other properties. Mattresses excellent, Internet adequate, breakfast adequate which in these COVID days of grab and go sack Continental breakfast is nice. The only caveat is, if you are not a mine vendor or worker who is getting up at 4:00 or 5:00, you might want a room at the end of the hall or on the top floor because some of the guests are heavy of foot and not very cognizant of noise that early.

It has wood floor rooms - usually wonderful but I had my shoes off and my feet were black with dirt from the floor. One would expect the housekeeper would push a wet swiffer around the floor everyday. Otherwise, comfy beds, nice rooms & pet friendly. Good amenities. Just get those floors mopped!

The hotel was a really nice place from the front as we drove up to the door to check out time. All staff were professional and kind. The room was far beyond my expectations for cleanliness. And the free breakfest is a plus. Great time thank you.

My stay was wonderful, staff was friendly, room was clean, coffee was fresh The parking was great and convenient, I will use this hotel again for future trips. I was very pleased with my stay and hope to stay again!

Appreciated the let friendliness and laundry facility. The breakfast station was so hot we felt terrible for the gal working there. Head maintenance man was the most callous, gruff individual I've encountered in awhile. I asked him to help us turn on hot tub because the know was missing. He had no intention of helping us until I suggested using a wrench. When I thanked him, he completely ignored me. It was fixed the next day, but this guy needs a serious refresh in hospitality and customer service.

Great place. I was leading a group of 14 motorcycles and the front desk personal were very friendly and professional. She made the whole process very easy and enjoyable. She put us all close together as I had requested.

The service was great all around! Definitely recommended for anyone traveling through, best hotel in town and by far the most comfortable hotel we've stayed in, and we will more then likely be returning

Very clean and modern hotel. Staff was extremely friendly and helpful if I had any questions. Very reasonable rates and ended up staying an extra night very accommodating to let me have the same room.

This is either a new or recently renovated property. We stayed midweek in a “suite.” More of large room than a suite, but a big room. New, stylish contemporary decor with a great workstation. Lots of easy to reach outlets and USB ports throughout the room. Two 40” TVs. Comfy bed with lots of pillows. Very clean. But, all was not as nice. The shower, while spotlessly clean, had terrible water pressure. There wasn't any coffee left 15 minutes after the start of breakfast, and nobody around. The hot breakfast was a joke. Frozen “omelets,” and I kid you not, the “bacon” was just a mass of tiny bacon bits. You would have needed a spoon to eat it. Checkin staff was very pleasant, and recommended some local restaurants, one of which we ate at and enjoyed our meal. So, if you can deal with low water pressure and assume no breakfast, you're golden, as the room itself was great.

Hotel was clean with nice appearance Room was clean, quiet, lots of space Front desk was professional and personable I will stay at the same hotel on my next trip to the area. I would highly recommend

This Safford hotel was super clean, close to restaurants, and grocery stores. Rooms were spacious and beds very comfy. If you need a stopping point enroute to Phoenix, this is the place. Would definitely return.

Coming into town for one night and not familiar with the town we stayed here. Very clean, quiet and comfortable bedding.The do offer a to go breakfast with the COVID at this time. Check in was very easy and the desk clerk very pleasant. Plenty of parking and felt very safe. Easy to find off the highway. I would stay here again if going thru Safford.

Was in for a one night stay as I had business at the Morenci Mine. The staff allowed me to check in about 45 minutes early which was nice because I had to get ready to conduct an orientation. Room was very clean and all employees wore masks. Great experience and better value.

The hospitality was fantastic. The rooms were clean and it was a great place to stay. Our son is autistic and one of the house keeper made his stay fantastic. The breakfast was warm and the coffee was great.

BestWesternPlus1, Director of Sales at Best Western Plus Safford, responded to this review
We are so happy to hear about your great experience. Thank you for your feedback and we hope to see you again soon!!

Love to stay here when in Safford the staff is very professional and the atmosphere is friendly and always polite, The Manager Martin Valdez is professional and is always caring on how are stay is here .So If you need a place to stay while traveling or working in town this is the place to stay! Thank you!!

BestWesternPlus1, General Manager at Best Western Plus Safford, responded to this review
Thank you so much for your feedback, we appreciate your stay and hope to see you again soon!

Outside is quiet. Inside, you can hear every room door slam shut. Every time it closes. That is bad design. This is a new hotel and the rooms are very large. They are tastefully decorated and ours included a fridge and microwave. The amenities were of good quality. It is a nice hotel, just noisy on the inside. Check in was frightfully slow, even though I was the only person checking in. There were three staff in the reception area but the person checking me was the only one who would answer the phone, keeping me wating.

BestWesternPlus1, General Manager at Best Western Plus Safford, responded to this review
I am so sorry that your experience was less than pleasant. Your experience absolutely does not reflect our goals for providing our guests with a valued, enjoyable and relaxing experience. We will take your feedback into consideration and add weathering strips to our doors and make sure check in is fast and easy.

On a trans-USA cycle tour, and four of us got great value in a huge room with two queen beds and a sofa bed. Immaculately clean and great breakfast. $100 for the four of us is a deal. Friendly staff and free snacks on arrival

The toilet was clogged and wouldn't flush. The "I'm new" front desk personnel didn't do anything to remedy the situation. My request for a humble toilet plunger to unclog it myself was met with a blank look followed by several minutes of opening various closets in a futile attempt to locate one. Contributing to this charming ambiance was the apparent family wrestling match above us, and what might be characterized as pain threshold decibel level door slamming, the most frequent and loudest I've ever experienced in any hotel. The thin walls did little to prevent us from hearing the television next door. The sluggish wifi connection was reminiscent of dial-up speeds. Avoid, unless you've a penchant for urinating in dark parking lots because the toilet in your room doesn't flush. You are welcome.

TLC E, Manager at Best Western Plus Safford, responded to this review
I am so sorry that your experience was less than pleasant. Your experience absolutely does not reflect our goals for providing our guests with a valued, enjoyable and relaxing experience. I try and decipher your contact information as it is not provided in this comment area so your experience can be properly and quickly addressed. Again our apologies.

Stayed here for a night as part of our USA road trip. Hotel was clean, well run and well equipped with friendly staff. Beds were comfy and room a good size. Would use this place again if we ever find ourselves in the area.Sausage patties at breakfast were excellent!

So overall beds were good, pillows good, room overall clean. The wifi worked well. So here's a couple of suggestions... Our room- #107 has some maintenance items. First of all, the bathroom faucet has a granite shelf above it, but so close you can hardly get much volume of water coming out of it. To reach behind and pull up the sink stopper is quite the feat... Also, the water control for the tub/shower requires muscle even to move it- not to mention the color code of hot and cold is just the opposite of what really happens. A formula for a nice burn here... The breakfast- while it's nice to have a hot breakfast, like several other reviews had mentioned- the hash browns are less than cooked, mostly all white. The eggs were mostly dried out and made from some kind of egg mix, just like most basic hotels. The thing that really bothered me was the fact that at 9:15, when my wife wanted her breakfast, the dude in charge of the breakfast had cleared out all the hot food items, leaving very few choices left to eat, such as toast and juice. If you tell guests, breakfast is served until 9:30, I would expect that at 9:15, you would still have all the choices available you'd have at 6:30.... Maybe they're trying save a few dollars here, by cutting food costs... not sure, but this had also been mentioned in other reviews. I own some retail stores, and when I get a negative comment, I immediately work on correcting it. Not sure why the other reviews go unheeded here.

As a long-time Choice Hotels Diamond Elite member who has stayed at hundreds of different Choice hotels, I can say that this one is high on the list. It has a lobby that you might expect to see in a more expensive hotel, and the rooms are large, well-furnished, and clean. Our room had a small sofa, coffee table, and an extra chair - items that you don't typically see in a Comfort Inn... very comfortable! The room furnishings are not cheap, and the beds are very comfortable. If I had to make one suggestion for improvement, it would be to replace the shower head with one that has multi-adjustable spray patterns. The breakfast buffet is much better than most... in addition to sausage and scrambled eggs, there were 2 types of potatoes, which makes for a great hot breakfast! This hotel is conveniently located just far enough from the main street that you don't hear the traffic noise, the check-in experience was positive, and our entire stay was great! We stayed here several years ago and had a similar experience, which is why we chose to stay here again.